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SERVICE and PARTS MANUAL

1. Defective motor Motor harness not plugged into the vend motor correctly Defective or damaged motor interface board KS1 1 Tray cable faulty System control board defective ococmp UNIT WILL NOT ACCEPT MONEY di a All Prices are set to zero or machine is set to Free Vend b Will not accept bill if coins in coin changer below the minimum level C Will not accept more than one bill if the bill equal or exceeds the highest priced item d No power to system control board e Coin Mechanism or Bill acceptor defective A These buttons are disabled in the normal operating mode to protect from unauthorized use To enable the buttons enter the service mode scroll to the settings submenu press F to enter then scroll to Coin Refill and press F The button will now be enabled To exit press the G button multiple times Q I rearranged my trays and now some selections don t work Display says Make Alternate Selection A Enter the service mode Press the 10 button 4 times Display should show Passcode Accepted Scroll to Advanced sub menu and press F to enter Scroll to Rows columns setting and press F to enter Display will show setting for each tray position The 1 button will cycle through the different tray configurations It will cycle from O tray off then to 4 5 7 8 10 then back to 0 Set this to the number of selections on that tray When finished with the settings for that tray use the arrow keys to scroll to the next one to
2. gt gt gt gt gt DRO Revision 2013 03 14 CAUTIONS Your vendor is intended for indoor use only Your vendor must be set on a level well supported location Always unload vendor before transporting it Remove all wire ties and protective sheeting prior to vending CAUTION Procedures marked in this manual with the symbol shown to the left require power to the machine which means that there is a shock hazard CAUTION It is important that this machine is hooked up to the proper voltage Verify the voltage before connecting the machine to a wall outlet CAUTION Different countries may have different power arrangements Insure that the machine is properly grounded before operating CAUTION If the power cord is damaged it must be replaced by the manufacturer authorized service agent or a similarly qualified person to avoid electrical hazards ATTENTION This vending machine is very heavy Ensure that sufficient personnel are available for lifting or transporting the machine Use proper lifting procedures and equipment CAUTION Certain components of this machine are sensitive to static electricity Precautions for handling sensitive devices should be observed when handling these items ATTENTION Refrigerated models need air flow Leave at least 6 between the back of the vending machine and the wall Condenser cooling air is taken in the bottom and exhausted out the back of the machine Clean the condenser once every t
3. LEFT RIGHT 9 STI900 RAIL SNACKS TRAY LEFT 10 STI901 RAIL SNACKS TRAY RIGHT Revision 2013 03 14 38 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 Door Assembly Parts List ITEM PART NO DESCRIPTION 1 SAI87009 ASSEMBLY DOOR FOAMED 2 HAI909 T HANDLE 3 PLI936 BEZEL KEYPAD 4 PLI939 BEZEL COIN RETURN 5 SAI780 ASSEMBLY HINGE BOTTOM 6 SAI87033 ASSEMBLY GUIDE COIN BOX 7 SAI7038 TRAY COIN RETURN 8 SAI87035 AAASSEMBLY COIN BOX 9 SAI87031 ASSEMBLY ELECTRICAL DOOR FOAM 10 SAI773A ASSEMBLY COIN RELEASE 11 ELI900 VMC 12 PLI943A PUSH DELIVERY DOOR 13 STI87049 PANEL PUSH DELIVERY BIN 14 PLI940 FRAME DELIVERY DOOR 15 SAI785 ASSEMBLY DELIVERY BIN 16 GLI954A GLASS INSULATED 17 STI70061 PLATE VFD MOUNTING 18 ELI909 VFD 19 SAI777 ASSEMBLY HINGE TOP 20 PLI2082 CAP TUBE LED 21 HAI990A TUBE LED 515MM 22 ELI962 LED 23 HAI990 ITUBE LED 1030 MM 24 STI87025A COVER DOOR LOCK Revision 2013 03 14 39 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 Refrigeration Deck Assembl Parts List ITEM PART NO DESCRIPTION 1 STI87029 TRAY REFRIGERATION DECK 2 SAI87011 COVER TOP FOAMED 3 SAI87051 ASSEMBLY COVER EVAPORATOR MOTOR 4 REI819 CONDENSER COIL
4. ITEM PART NO DESCRIPTION 1 ST170086 SENSOR BRACKET 2 PLI609A SPACER 3 ELI974 EMITTER 4 FAI922 NUT Vigilant Vend Sensor Left Side Assembl Parts List ITEM PART NO DESCRIPTION 1 ST170086 SENSOR BRACKET 2 PLI609A SPACER 3 ELI973 DETECTOR 4 FAI922 NUT Revision 2013 03 14 43 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 Tray Assembly Confectionery Cand ITEM PART NO DESCRIPTION 1 SAI87041 ASSEMBLY WELDED TRAY 2 FAI923 NUT NYLOCK M6 3 PLI802A WHEEL TRAY 4 HAI602 PIN WHEEL TRAY 5 PLC958 PROFILE PRICE SELECTION 6 HAI976 PIN PROFILE LABEL HOLDING 7 STI70010A PARTITION TRAY 8 ELC920 MOTOR 9 PLI721C SHAFT GEAR MOTOR 10 PLI331 HUB COIL RETAINER 11 PLI87001 STRIP PRICE SCROLL HOLDING 12 FAI882 SCREW 13 FAI892 SCREW 14 WFI602 COIL 18 SPACE RIGHT s WFI552 COIL 15 SPACE RIGHT WFI524 COIL 24 SPACE RIGHT Revision 2013 03 14 44 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 Tray Assembly Snack Dual Coil af ITEM PART NO DESCRIPTION 1 SAI87041 ASSEMBLY WELDED TRAY 2 FAI923 NUT NYLOCK 3 PLI802A WHEEL TRAY 4 HAI602 PIN WHEEL TRAY 5 PLC958 PROFILE PRICE SELECTION 6 HAI976 PIN PROFILE LABEL HOLDING 7 STI70010A PARTITION TRAY 8 ELC920 MOTOR 9 PLI721C SHAFT GEAR
5. has to be unplugged and the module has to slide completely outside in order to gain access to these components Revision 2013 03 14 9 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 REFRIGERATION STATUS DISPLAY Use the 10 key on the Keypad to display the following indications of the refrigeration system on the VFD Display Figure 7 Refrigeration Indicators on VFD Display Delayed Start Mode door switch is not being engaged compressor will not start in this mode Cooling Mode Door switch is engaged and compressor is active The machine is cooling but not yet at operating temperature Defrost Mode Machine is in defrost cycle Defrost cycle time can be set using the Advance menu option Auto Defrost in Diagnostics Zone 1 Zone 1 is active on the machine Your SP series machine should only use Zone 2 Shut off Zone 1 in the diagnostics mode using the Advanced submenu If there are no indicators on the display the machine is at the operating temperature SECTION 3 OPERATION DISPLAY The VFD Display Fig 8 is a two line 20 character text display panel located on the front of your vending machine The display shows the customer the amount of money entered into the vendor and the cost of their selection among other information as programmed It shows the operator the Service Mode functions for setting the various functions of the vendor Fig 8 VFD Displ
6. its final location the protective shipping guards may be removed To remove the shipping guard unscrew the leveling leg from the bottom until the guard is loose a few turns only The guard is held together with four phillips head screws and two brackets Remove the screws and the guard will split in half for removal Fig 2 Shipping Guards Leg Leveler Screws Screws Protective Guard Now place the machine into its final location Using a level on the top of the machine adjust the five leveling legs if necessary for proper level both side to side and front to back A good point to keep in mind is the shorter the leveling legs are kept to achieve proper leveling the more stable the machine will be Revision 2013 03 14 5 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 Proper leveling is also necessary to allow easy opening and closure of the vending machine door and to insure proper vending operation Fig 3 Leg Levelers Leg Leveler Fig 4 Interior View Control Board and Service Mode Button Display Board Red Main Power Switch Refrigerated model modular refrigeration unit Refrigeration Power Switch Door Wire Temperature Harness Sensor Evaporator Fans Revision 2013 03 14 6 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 SECTION 2 INSTALLATION
7. lt lt I lt lt lt I lt lt X lt lt lt lt lt lt l lt 1 lt lt lt lt I lt lt lt lt lt lt l lt lt lt lt lt lt lt lt l lt lt lt lt Payment Devices Check the corresponding boxes to turn Card Coin and Bill payment on Executive check this box to operate with an Executive Protocol A coin changegiver Coin Changegiver Check the Enabled box to allow the corresponding coin to be accepted normally and the Enabled in Exact Change box to allow this coin to still be accepted when the machine is in Exact Change mode Check the Manual Dispense ON box to allow tubes to be emptied manually Bill Reader Check the Enabled box to allow the corresponding Bill to be accepted Check the Use Escrow box to hold the Bill for change and the High Security box to use the corresponding bill acceptance security level Exact Change Algorithm The VMC applies two criteria for creating the Exact Change condition Exact Change is set when ANY tube has less coins in the tube than the Minimum Coins In Tube quantity OR if the total value of the coins in the tubes is less than the highest price set multiplied by the Minimum Value in Tube multiplier Special Features Card Reader can Change Price check this box to allow the card reader device to apply discounts Revision 2013 03 14 26 To Purchase This Item Visit BMI Gaming www bmigaming com 1 8
8. set If you are finished press the G key multiple times to exit This only applies to machines with software revision 65 and higher Earlier versions will require a software update Contact your distributor or sales person for update information Q My machine will not take in bills but accepts change ok A Several options here but the most common especially when first setting up the machine is that there is not enough change in the changer By looking at the display it will give you a clue as to what may be wrong If the display reads Please Insert Exact Money that indicates there is not enough change in the changer Fill the coin tubes Revision 2013 03 14 35 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 completely full Completely full means you can t get any more change into the coin tube Press the coin return button and the display should show Canceling The display should now show Please Insert Money without the word Exact Q My machine still will not accept bills and the display does not indicate Exact change A If the validator takes in the bill a ways but spits it back out that indicates that the bill may be unacceptable or the validator needs cleaning Follow the validator manufacturer s recommendation for cleaning Q My machine will accept 1 bills ok but not 5 bills A This situation can depend on several factors The amount of change being reported in the change
9. the machine To set a particular price type the value in cents pence into the corresponding price box To set ALL the prices to the same amount enter the amount in the ALL Price box and click the Set All Prices button The VMC can hold prices for the Main Machine and also up to three Satellite MDB USD machines prices for the satellite machines can be accessed using the Machine pull down menu Individual selections may be named refer to the Text Messages page for more details Revision 2013 03 14 22 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 PRICES PAGE continued amp Seaga Smartware Equipment Management Software 2 1 0 Configuration Prices International Display Messages Refrigeration Space to Sales Timed Events Discount Prices az A4 40 ABT 40 aay 40 B2 40 eal ao Bel B8 40 ez cela 6 cay D2 4 D3 4 Da 4 105 Dela 07 o foal 0 ET Ez a E3 a E5 Eef ao ao EB 40 FZ a raya ao F8 40 Price Bank Machine ALL Price Discount Prices X Main Machine Set All Prices t Discount Prices Smart Card Status s Check Website for Meal Deals lNocadinseted No card inserted Latest Version Save to File Load from File p aids ise Exit Discount Prices Select Discount Prices using the Price Bank pull down The VMC can operate at discounted prices between the Discou
10. 00 746 2255 1 561 391 7200 SPACE to SALES PAGE amp Seaga Smartware Equipment Management Software 2 1 0 Configuration Prices International Display Messages Refrigeration Space to Sales Advanced Timed Events Space to Sales Hot Buttons Column Column2 Column 3 Column 4 Column Column6 Column Column Column3 Column 10 Tray A2 AB Active Tray B B2 B4 BE B8 Tray C C2 C4 c8 Tray D D2 D3 D1 D4 D6 D7 D8 2 8 Tray E E1 E2 E4 E7 E8 Tray F F F4 F Tray G Tray H Smart Card Status No card inserted 1 1 Check website for Latest Version Save to File Load from File Disp We Exit Stock Links Where more than one selection contains the same product it is possible to link these selections together so that if one selection is sold out the product can be dispensed from another selection This is particularly useful for increasing the effective stock for Meal Deals and for Can Bottles operation In the example above selections D1 D2 and D3 have the same type of product and have been linked together in chain All other selections are not linked and refer back to themselves Revision 2013 03 14 27 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 HOT BUTTONS Space to Sales Page amp Seaga Smartware Equipment Management Software 2 1 0 Configuration Prices International Display Messages Re
11. 5 REI830 EVAPORATOR COIL 6 SAI87013 ASSEMBLY TRAY EVAPORATOR 7 SAI87013 ASSEMBLY TRAY EVAPORATOR 8 STI87030 TRAY CONDENSATE 9 STI578 BRACKET CONDENSER MOTOR 10 STI87019 BRACKET LATCH CLAMP 11 REI872 COMPRESSOR 12 REI612 MOTOR 5W 110V 13 REI861 BLADE FAN 14 HAI826 LATCH 15 STI8703T6 L ANGLE REF DECK COVER 16 ST187037 HOOD CONDENSER 17 ST187038 BRACKET CONDENSER Revision 2013 03 14 40 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 Product Bin Assembly Parts List ITEM PART NO DESCRIPTION 1 SAI87016 DELIVERY BIN ASSEMBLY 2 STI87055 ANTI THEFT BRACKET 3 SAI775 VEND SENSOR ASSEMBLY RIGHT 4 SAI779 VEND SENSOR ASSEMBLY LEFT Revision 2013 03 14 41 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 Electrical Panel Assembly Parts List ITEM PART NO DESCRIPTION 1 STI87017 ELECTRIC PANEL 2 ELI504A ITRANSFORMER 3 ELI946 FILTER 4 ELI764 RELAY 5 STI84018 SWITCH BRACKET 6 ELI922 AUXILARY BOARD 7 STI84019 POWER BOX 8 STI84020 ELECTRICAL BOX FRONT PLATE 9 ELI916 ON OFF SWITHC 10 ELI972 FUSE RESETTABLE Revision 2013 03 14 42 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 Vigilant Vend Sensor Right Side Assembl Parts List
12. 9 kg 347 kg 327 kg Revision 2013 03 14 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 PHYSICAL CHARACTERISTICS e Finish Powder Coat paint e Number of Trays 6 Standard ENVIRONMENT e Location Environment Indoors only ELECTRICAL REQUIREMENT US version requires one 1 120 VAC 12 Amps grounded outlet UK version requires one 1 220 VAC 12 Amps grounded outlet STANDARD COIL CONFIGURATION Subject to change without notice SP432 SP430D SP430R SP735R Revision 2013 03 14 4 SP426F To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 CAUTION Certain procedures described in this manual require that voltage be on in the machine Only trained personnel should perform these functions Use extreme caution while performing the procedures marked with the voltage symbol shown here CAUTION Certain procedures described in this manual require a qualified trained technician to perform the particular task at hand These procedures will be marked with the attention symbol shown here Fig 1 Exterior View SP432 4 Wide Snack Machine Shown VFD Display Display Window Key Pad Bill Validator Front Door oin Slot Lock Coin Return Button Coin Return Door Product Door Protective shipping guards Fig 2 were installed on the leveling legs at the factory Once the machine is placed near
13. ANCED SUB MENU ADVANCED This menu is used to setup the Advanced Settings Please enter the Pass Code in order to access this menu 5 Advanced 1 Revision 2013 03 14 F F 5 2 Manual Lockout F 5 3 Language F 5 4 Health Safety 5 5 Temp Zone 1 F 5 6 Temp Zone 2 i F 5 7 Rows Columns F 5 8 Auto Defrost 9 Formats 5 10 Machine number a e 5 11 Asset Number 5 12 Default Types 5 13 5 14 Card Coding 18 F 5 1 Colns Bills Rus Coins ON OFF 5 1 2 Bills JM Bills ON OFF Set the machine to Lock Out Use the Clear Errors function to remove Out status Y Select the Language ON OFF ON OFF ON OFF 5 7 1 Use v4 to toggle through Tray A Tray H Press 1 repeatedly to change number of columns ON OFF Press 2 changes from Vend Sensor to Home Switch F changes Vend Sensor On or Off This should only be changed under advisement of a trained service provider or Seaga customer care 5 8 1 ON OFF Use number keys to enter Duration and Intervals per day This should only be changed under advisement of a trained service provider or Seaga customer care 5 9 1 Date Format US style mm dd yy or European Style dd mm yy 5 9 2 Temp Format in Degrees Fahrenheit or Celsius Insert Number and Press F to confirm Insert Number and Press F to confirm Select from list of standard
14. Compressor Relay circuit Accumulator condenser condenser fan evaporator evaporator fans and air duct The entire refrigeration system is modular and has a separate internal power cord which is plugged in on the plug point provided at the bottom area below the last tray The power switch has to be turned ON in order to start up the refrigeration system There is a door switch that controls the refrigeration system ON and OFF condition When the door is opened the door switch is not depressed and the refrigeration system shuts OFF When the door is closed the switch is activated and the evaporator fans starts turning There will be a delay before compressor starts running after the door closure There is a vent on the cabinet back to blow the air from condenser The inlet vent is at the bottom of the cabinet in front of the condenser The condenser has to be cleaned regularly The recommended frequency is once every two weeks There are 2 clips around the front of the refrigeration module that has to be un hooked in order to remove the front door of the refrigeration module This will provide the access to the condenser Using a vacuum cleaner or a brush clean the lint in between the condenser fins Note Be careful not to bend the fins this could restrict airflow and damage your machine The compressor and the relay circuit condenser fan motor and drain pan can be accessed in the same manner by removing the front door The refrigeration system
15. LS AUDIT SUB MENU AUDIT MENUS The Audit Menu is used to track the machine operation in all aspects but not limited to the transactions F F 1 Coins In Displays Total Amount of Coins inserted during transactions F 2 Change Out Displays Total Amount of Coins dispensed during transactions wo wo lt F Displays Total Amount of Bills inserted during wo 3 Bills In Cadin Displays Total Amount of Card Transaction 3 5 Manual Dispense Displays total Amount that is dispensed manually during servicing of Coin Mechanism 3 6 Free vends Displays Total Number of Free Vends Q 3 7 Sales value D 2 D ct o 2 o Displays Total Sales Cash Value a 3 3 8 Selection 3 8 1 Enter Row Column Displays Total no of vends on that individual selection F 3 9 Total Sales Count Displays Total sales for this machine This number is cumulative a running total NE Revision 2013 03 14 15 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 SETTINGS SUB MENU SETTINGS This menu is used to Setup the features of the machine P at Clock FY FL sertime onthe S F 4 1 2 Date Set Date on the machine 4 lt 2 4 1 3 Day of Week Ey Set Day of the week F 1 Sunday 4 2 Tokens C
16. MOTOR 10 PLI536 GEAR 11 PLI332 BUSH RETAINER 12 PLI87001 STRIP PRICE SCROLL HOLDING 13 PLI331 HUB COIL RETAINER 14 FAI882 SCREW 15 FAI892 SCREW 16 WFI548 COIL 10 SPACE LEFT WFI549 COIL 10 SPACE RIGHT WFI568 COIL 12 SPACE LEFT I WFI59 COIL 12 SPACE RIGHT Revision 2013 03 14 45 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 Tray Assembly Beverage ITEM PART NO DESCRIPTION 1 SAI87040 ASSEMBLY WELDED TRAY 2 ELC920 MOTOR 3 STI70010A PARTITION TRAY 4 PLC958 PROFILE PRICE SELECTION 5 HAI976 PIN PROFILE LABEL HOLDING 6 FAI923 NUT NYLOCK 7 PLI721C SHAFT GEAR MOTOR 8 PLI331 HUB COIL RETAINER 9 PLI87001 STRIP PRICE SCROLL HOLDING 10 FAI882 SCREW 11 FAI892 SCREW 12 WEFI576 COIL 6 SPACE RIGHT Revision 2013 03 14 46 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 LIMITED WARRANTY Seaga warrants to the original purchaser that the equipment is free from defects in material and factory workmanship for a period of one 1 year from date of shipment This warranty applies only if the equipment has been serviced and maintained in strict accordance with the instructions presented in the Operator s Manual and no unauthorized service repair alteration or disassembly has been performed Any defects caused by improper power source poor water quality
17. Set ups and action 5 13 1 Display edit 5 14 1 Transfer MDB information to Smartcard To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 EXIT SERVICE MODE To Exit the Service Mode or any of the menus press G SECTION 4 SMARTWARE V2 1 0 The Seaga Smartware setup utility enables Setup smart cards to be used to set the configuration of the new generation of Seaga vending machine controller boards The utility works in conjunction with a USB smart card reader System Requirements Seaga Smartware CD Approved USB Card Reader Seaga Smart Cards PC with the following specification Minimum Recommended Processor Pentium 200MHz Processor Pentium P4 1000MHz or better RAM 128M byte 256M byte RAM Free Hard Disc Space 20Mbyte 100Mbyte Graphics 800x600 16 colour SVGA 1024 x 768 256 colour SVGA Operating System Windows 98SE Windows Me 2000 XP or Vista CD ROM Yes Yes USB port One More than One Software Installation i Installation of Card Reader Drivers Either Insert the CD into the CD ROM drive Select the Install Card Reader Driver option Or Windows XP Vista only Insert the CD into the CD ROM drive Plugg the card reader into the PC and follow the instructions in the Add New Hardware wizard The Card Reader drivers are located in the drivers folder on the CD Or Run the programme setup exe in
18. T 37 37 37 37 Floor Space 8 75 Sq Ft 8 75 Sq Ft 8 75 Sq Ft 9 75 Sq Ft 9 75 Sq Ft 9 75 Sq Ft Packing Size 156 27 Cu Ft 56 27 Cu Ft 56 27 Cu Ft 62 53 Cu 162 53 Cu 62 53 Cu Ft Voltage AC 110V 110V 110V 110V 110V 110V Hertz 60Hz 60Hz 60Hz 60Hz 60Hz 60Hz Running Amperes lAmp 8Amp 8 lAmp 8Amp 8Amp Watts 300 Watts 750 Watts 750 Watts 300 Watts 750 Watts 750 Watts Refrigerant Type 134a 134a 134a 134a Refrigerant Charge 300 Grms 300 Grms 300 Grms 300 Grms Shipping Weight 470 Ibs 703 Ibs 698 lbs 528 lbs 764 lbs 721 Ibs UK Version 220 V 4 Wide 5 Wide Specifications 5 432 SP430D SP735R SP540 SPS36D SP536R Ambient Refrigerated Refrigerated Ambient Refrigerated Refrigerated Height 183 cm 183 cm 183 cm 183 cm 183 cm 183 cm Width 89 cm 35 89 cm 89 cm 99 cm 99 cm 99 cm Depth 93 cm 93 cm 93 cm 93 cm 93 cm 93 cm Floor Space 0 812 S Mtr 0 812 S Mtr 0 812 S Mtr 0 905 S Mtr 0 905 S Mtr 0 905 S Mtr Packing Size 1 59 Cu Mtr 1 59 Cu Mtr 1 59 Cu Mtr 1 77 Cu Mtr 1 77 Cu Mtr 1 77 Cu Mtr Voltage AC 220V 220V 220V 220V 220V 220V Hertz 50Hz 50Hz 50Hz 50Hz 50Hz 50Hz Running Amperes lAmp 5Amp 5Amp lAmp 5Amp 5Amp Watts 300 Watts 750 Watts 750 Watts 300 Watts 750 Watts 750 Watts Refrigerant Type 134a 134a 134a 134a Refrigerant Charge 350 Grms 350 Grms 350 Grms 350 Grms Shipping Weight 317 kg 319 kg 317 kg 23
19. The First Defrost after turning the feature ON may be set with the pull down option Thereafter the Interval value defines when the next defrost will occur Health amp Safety Mode ON check the box to turn this lockout mode ON Revision 2013 03 14 31 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 TIMED EVENTS PAGE amp Seaga Smartware Equipment Management Software 2 1 0 Configuration International Payment i Refrigeration Space to Sales Advanced Timed Events SuMoTuWeTh FrSa LOEn Li FV DV Start SuMoTuWeTh FrSa LOEn Li FV DV EMI 00 00 mm m 00 00 ele a ele F 00 00 00 00 r J olo olo eo 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 m Q N m r J r r J r J r J J J r r J r Defaults Smart Card Status a m Check Website for card inserte Latest Version Save to File Load from File Exit Version 1 10 and later Premier VMC software supports up to 32 separate timed events Each event can be set to occur between the START and ENDtimes for the selected days of the week E
20. To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 SEAGA J he enian Ambient and Refrigerated models SERVICE and PARTS MANUAL MANUAL ALSO FOR SEAGA VC 3000 VC 3500 VC 3700 VC 5000 VC 5600 VC 5700 amp VC 7000 MODELS ELI Revision 2013 03 14 1 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 INTRODUCTION Congratulations on the purchase of your vending machine This vending machine has been designed to give you many years of dependable service It requires little maintenance and is easy to set up and operate READ THIS MANUAL COMPLETELY Your vending machine is designed to operate simply and reliably but to take full advantage of your vendor please read this owner s manual thoroughly It contains important information regarding installation and operations as well as a brief trouble shooting guide EQUIPMENT INSPECTION After you have received your vendor and have it out of the box place it on a secure surface for further inspection Note Any damages that may have occurred during shipping must be reported to the delivery carrier immediately Reporting damages and the seeking of restitution is the responsibility of the equipment owner The factory is willing to assist you in this process in any way possible Feel free to contact our Customer Care Department with questions you may have on this process It is impor
21. Vend Sensor has not been triggered Configuration Motor Nudges define the maximum number of nudges up to 6 to be used Diagnostics Passcode a 4 digit code for access to additional diagnostic features in the menus Advanced Passcode a 4 digit code for access to the Advanced menu features Make Logging Smart Card Make Audit Smart Card create a blank smart card of the selected type Revision 2013 03 14 30 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 REFRIGERATION PAGE amp Seaga Smartware Equipment Management Software V2 1 0 Configuration International Payment i Refrigeration Space to Sales Advanced Timed Events Refrigeration Low Limit High Limit Zone 1 N 320 EH 320 F Zone 2 DN 320 F 40 F First Defrost Time Defrost Duration 10 mins Interval Hours Health amp Safety Mode ON Smart Card Status Check website for E A G A o card inserte Latest Version Save to File Load from File Display de Zone n ON check the appropriate boxes turn refrigeration control ON for the Zone Low Limit High Limit Temperatures set the upper and lower temperature limits for the zone Note the VMC internally works in 0 5C steps so exact Fahrenheit figures may be adjusted to the nearest 0 5C step Auto Defrost Check the box to turn automatic defrosting ON The defrost cycle is run for Defrost Duration minutes every Interval hours
22. ay Revision 2013 03 14 10 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 SERVICE MODE T2 NEXT OR a INCREASE a8 B PREVIOUS OR DECREASE E E F ENTER G EXIT Navigation of the Service Mode Menu BUTTON FUNCTION 1 Button This key is used to increase a numeric value or move forward through the various service mode functions Button This key is used to decrease a numeric value or move backwards through the various service mode functions F Button This key is used to confirm accept or ENTER into a service mode function G Button This key is used to EXIT the service mode or a service mode function Entering Service Mode To enter into service mode open the vendor door and Press the Menus Service Mode Button Fig 10 After pressing the Service mode switch the controller will beep twice and the display will change to show Service Menu on the first line and Prices on the second line Fig 10 At this time you can use the keypad on the front of the machine to move through the various service mode MENUS Revision 2013 03 14 11 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 Fig 9 Service Mode Button MENUS Service Mode Button Ss an Fig 10 VFD Display while in Service Mode The Prices menu is the first sub menu SERVICE MENU Prices Revisi
23. d and Make Selection Free Vend Load from Please Insert Exact Money and Make Selection File Please Insert Exact Money or Card and Make Selection Save to File Load from File Save to File Smart Card Status n Check website for No card inserted Save to File Load from File Dispi y ise Exit VMC Text Messages This window displays the text held in EEPROM for an alternate language set To Edit the VMC Text Messages use the Save to File button to save the text to a particular file This file can be edited using Notepad and then reloaded using the Load from File button Selection Names This window displays the text that is displayed for each Selection or Meal Deal To Edit the Selection Names use the Save to File button to save the text to a particular file This file can be edited using Notepad and then reloaded using the Load from File button When either of the Save to File options are selected Windows Notepad is launched directly to allow easy editing IMPORTANT When editing is complete save the changes from within Notepad and then use the Load from File button to install the changes Revision 2013 03 14 29 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 ADVANCED PAGE amp Seaga Smartware Equipment Management Software 2 1 0 Configuration International Payment i Refrigeration Space to Sales Timed Events Build Configuration Ti
24. either assumes nor authorizes any person to assume for it any obligation or liability in connection with the sale of said unit s or any part s thereof Repair or replacement of proven defective parts is limited to manufacturing defects demonstrated under normal use and service during warranty period Contact Seaga s Customer Care Department to be assigned a Return Authorization RA number Seaga requires complete information including the serial number s of the machine s date of purchase and description of the part and or suspected defect Seaga may also be contacted with complete information by phone 815 297 9500 by fax 815 297 1700 and also by email customercare seagamfg com Send defective part s assembly or complete unit Attention to the RA Number prepaid or delivered to IT 700 Seaga Drive Freeport IL 61032 Seaga will repair or replace at our option any covered part which meets the provisions herein during the warranty period It is our discretion to replace defective parts with comparable parts Seaga reserves the right to make changes or improvements in its products without notice and without obligation and without being required to make corresponding changes or improvements in equipment already manufactured or sold SMI2456321 Revision 2013 03 14 47
25. frigeration Space to Sales Advanced Timed Events Space to Sales Hot Buttons Column Column2 Column 3 Column 4 Column 5 Column6 Column Column Column3 Column 10 Tray AB AB A2 Active V Tray B B6 88 82 Button Links c2 1 a Tray D D5 D7 ps fo 27 52 Tray E EB 2 E C Tray F afo Tray G 5 E2 Tray H Tray C C6 C8 Smart Card Status a Check Website for SE A G A card inserte Latest Version Save to File Load from File Disp We Exit Hot Buttons Check the Active Button to use Hot Buttons Hot Buttons replace the standard keypad selections with up to 5 direct single button selections For capacity the Space To sales links allow multiple internal spirals to stock the same product In the above example Hot Button 1 selects effectively Tray A The hot button is linked to Selection A2 which in turn is linked in a chain to the other selections in Tray A Similarly hot buttons 2 5 access trays B to E respectively Revision 2013 03 14 28 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 TEXT MESSAGES PAGE amp Seaga Smartware Equipment Management Software vispiay Configuration International Payment Refrigeration Space to Sales Advanced Timed Events Display Messages Please Insert Money and Make Selection Please Insert Money or Card and Make Selection Please Insert Car
26. fully loaded D After loading the product if you have removed the tray to do so place the Tray in the cabinet by aligning the wheels in the guide rails Clear the wire harness To the side so that it is not interfering with the tray below To increase the length of the Helix Coil white plastic Product Pushers can be snapped on the end A supply of Product Pushers is provided in the hardware envelope Note We suggest that you always partially fill the vendor with product and perform at least five 5 test vends Test vends can be performed easily by entering Service Mode and running Individual Motor Testing See Keypad and LED Display Individual Motor Testing Fig 5 Loading Helix Coils Correct load product between Helix Coils resting on the product tray 2 Incorrect Helix Coil Product Tray Columns PRODUCT PUSHERS Product pushers assist in moving the top of the product forward while it is being vended on the bottom helping it fall smoothly from the shelf Product pushers are also good for products that have the wrapper flaps on the ends of the package Packaging such as this benefits from the extra momentum from the product pushers to keep the flaps from hanging up the product on the spiral The pusher is installed approximately 1 2 inch from the end of the coil with the tab extending forward see Fig 6 Locate the pusher in its proper position hold it against the coil wire and push the semi ci
27. hat vends the product into the Delivery Bin PRODUCT TRAYS The SP Series features lock and release product trays On the right side of each product tray you will find a Locking Lever Fig 14 To pull out the Product Tray push down on the Locking Lever and roll toward you to tilt position Or completely push the locking lever to the back Fig 14 White Locking Lever VIGILANT VEND SENSOR SYSTEM The Vigilant system is a series of infrared sensors that send a beam of light across the delivery bin If this beam is broken by a product the Premium machine knows that an item was delivered to the customer If this beam is not broken the Premium machine assumes that nothing was vended and turns the selection spirals by 1 4 turns until a product delivery is sensed If after the coils have turned a full revolution back to home without delivering a product the customer will be asked to make another selection or to press the Coin Return button to receive their money back Certain products can be problematic for any vend sensing system Products that are very thin or very small in size may on occasion miss the beams With proper loading of the machine sensing systems are irrelevant A comfort level is provided to customers who walk up to the machine and know through technology they will not experience a rip off For this reason a vend sensor system is desirable however if you vend very small or very thin items you may want to conside
28. ics The Diagnostics menu is used to test various features of the machine Certain critical features of the machine are protected by a pass code provided to the operator to prevent inadvertent modifications to the machine F F 2 1 Keypad Test any key on the keypad Note you must let this function time out to exit F Q P2 mor gt 22 1 Enter Row Column Tests Individual Motors Q Note you must let this function time out to exit F 2 3 Positive Vend Sensor Tests the vend sensor Beam Clear or Beam Blocked message displayed 1 T 2 4 Display Errors gt Displays the Errors Logged on the VMC i LU Tests the Defrost Status and displays information on Time of Defrost Duration and No of intervals Q p day Fig 12 gt Tests the components connected via Relays ON OFF B Tests the status ON OFF 2 DOOR SWITCHES 0 2 8 Motors Q 2 9 Clear Errors l 3 Test the motors if they are home and counts the total number of motors in the machine Fig 12 is Clears all errors F Display Temperatures of Zone 1 and Zone 2 l 2 10 Passcode DE Display edit the PassCode l 2 12 MDB Data nU Display MDB Data Revision 2013 03 14 14 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 Fig 11 Fig 12 No of Motors TIME AT LAST DEFROST n Thu bast ion nat DURATION NO OF INTERVA
29. iles that can be imported into a number of packages including Microsoft Excel Records are tabulated with a title to each column Example Audit File values are in base units cents pence etc Microsoft Excel audit 2 File Edit View Insert Format Tools Data Window Help eDocPrinter gt PDF Dc EG S gt 21 21 100 9 El Arial 10 BIZUEZEBE 29 2 9 EE U 5 A D G H 1 Date Time Machine No Asset Coin Note Card 2 18 04 2007 21 08 134 12345 7250 0 3 18 04 2007 21 09 134 12345 7350 0 2475 4450 4 1 J K Change M Disp Sales Value Free Vend Tokens M4 I audit 2 lal Ready Example Temperature Logging File in this example temperatures are in Centigrade defrost duration is in minutes Readings are logged approximately every minute Microsoft Excel log8 File Edit View Insert Format Tools Data Window Help eDocPrinter gt PDF Dc E amp o rM Arial gt 10 B 7 U Date Time Zone 1 Zone 2 Defrost 18 04 2007 23 55 24 5 26 5 18 5 45 12 16 19 04 2007 00 00 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 SECTION 5 DELIVERY OF PRODUCT DELIVERY SYSTEM Your vendor consists of the Keypad 2 Line VF Display Driver Motors Product Trays Helix Coils and Delivery Bin The customer inserts money and enters their selection on the Keypad The selection s Driver Motor turns the Helix Coil t
30. ing instructions refer to the drawing of the four button navigation key drawing on the left side of the page Follow the arrows paying attention to the navigation instructions F G 1 and PRICES SUB MENU The Prices sub menu allows you to set prices in three different ways Set ALL Set ONE Set Tray Set ALL will allow you to set all of selections in the machine to the same price Set ONE will allow you to set one individual selection of your choosing Set Tray will allow you to set an entire tray to the same price Revision 2013 03 14 13 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 Using these available options will save you time if the majority of your price is for example set at 1 use the Set ALL sub menu to set all prices to 1 You can then go back and set individual prices for certain selections as needed In order to enter the price Press the corresponding number For example if the Price of a Selection is 0 75 then Press 7 and 5 Press F to accept the value G to exit to the main menu Note Discount prices can only be set using a Seaga Smart Card i F 1 1 Set ALL Main 1 1 1 Enter Price Press F to complete F 1 2 Set Tray Main p 1 21 Enter Tray Letter p 1 2 1 1 Enter Price Press F to complete F f 1 3 Set One Main p 1 3 1 Enter Row Column F O complete DIAGNOSTICS SUB MENU Diagnost
31. le opening the door watch the display to see if you see the message Sales Value xxxx xx in the display If you do not then suspect the upper door switch may need adjustment You can reach over the door and press it manually while watching the display to see if it works 5 Asamanual test of the cooling system you can enter the Diagnostics section of the menu and select the Relays test function Select Relay 02 press F and the cooling system should turn on momentarily 6 Another manual test you can try on models equipped with a standard 3 prong receptacle for the cooling assembly is unplug the cooling assembly plug from the refrigeration control panel and plug that cord into a standard 3 prong extension cord The cooling system should run CAUTIONS 1 High voltage is located in the area of the unit and could cause injury or death 2 Replacement of the bill acceptor coin changer front panel display system control board or vend motors should only be performed by trained personnel Revision 2013 03 14 37 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 Cabinet Assembly Parts List ITEM PART NO DESCRIPTION 1 SAI87001 CABINET FOAMED REFRIGERATED MODELS 2 SAI793 ASSEMBLY ELECTRICAL PANEL 3 SAI764A ASSEMBLY DOOR SUPPORT ROLLER 4 STI573A LEGS 5 HAI705 LEVELER LEG 6 SAI781A SUPPORT DOOR 7 STI58022 GRILL BACK AND BOTTOM 8 STI579 RAIL BEVERAGE TRAY
32. mings Positive Vend UM Columns Type Timeout Sold Out SW Sensor Selection Timeout 15 secs TryA 4 leSwitth v 5 2 Motor Nudge time 12 1 10 TrayB 4 eSwih 5 Configuration Tray C eSwich gt Motor Nudges 3 Tray D le Switch Tray E le Switch Tray F Tray G Diagnostics Passcode 0 Advanced Passcode 0 Tray H Make Logging Smart Card Make Audit Smart Smart Card Status Check Website f eck Website for No card inserted TARR ARS Save to File Load from File gl alear Exit Build Configuration This section allows the tray options to be defined for the particular machine Select the number of columns for a particular tray the Motor Type as below the overall run Timeout in seconds for the motor and whether a Sold Out switch is fitted Motor Types Cycle Switch stops when the Home Switch is reached PV Sensor stops when a product triggers the Positive Vend Sensor Timed runs for a fixed period of time Positive Vend Sensor check this box if one is fitted and to be used for the corresponding tray Please note that some older VMC software versions may not support individual use of the Positive Vend Sensor Timings Selection Timeout is the number of seconds for which a selection is deemed made and for which the product name and price are displayed Motor Nudge Time is the amount of time the motor is run after it has homed when the Positive
33. nt Start Time and Discount End Time points refer to the Timed Events section Revision 2013 03 14 23 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 PRICES PAGE continued amp Seaga Smartware Equipment Management Software 2 1 0 Configuration Prices International Display Messages Refrigeration Space to Sales Timed Events Meal Deals Price Selection 1 Selection 2 Selection 3 Selection 4 200 D8 D D1 N e e e e Price Bank Machine J ALL Price Meal Deals Main Machine Set All Prices 100 Discount Prices Smart Card Status Meal Deals Check Website for 7 No card inserted lester Save to File Load from File Dispi y ise Exit Meal Deals These are multiple selections that may be offered at a discount price for the group of selections Meal deals are selected using the special selection prefix GG followed by the 1 10 key The Meal Deal price is charged to the customer and multiple products are vended as specified Each of the 10 meal deals can have an individual price followed by a list of selections that make up the deal Each deal can comprise up to 4 selections which may be from the Main machine or from Satellite machines In the example above meal deal GG2 comprised selection D1 from the main machine plus selection A10 from the second satelli
34. on 2013 03 14 12 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 Exiting service mode The controller will remain in service mode as long as the user keeps using the keypad to move through the various service mode MENUS The controller will automatically exit service mode and return to sales mode if any of the following occur 1 The user is inactive for more than 1 minute 2 The user presses the EXIT key G After exiting the service mode the installed firmware version shows on the display for three seconds then the controller will revert to sales mode Service mode MENUS The chart below shows the sub menus while in Service mode Service Menu Set Main Keypad Colne Clock Coins Bile Set Tray Main Motor Change Out Tokens Coupons Manual Lockoul Set One Main Vand Sensor Bills in Lockout Expiration Language Display En ore Card In Tamoerature Limite Health amp Salely p Defrost Status Manual Dispense Timed Lockout Temperature Zone 3 Relays Free Vend Com Refill Temperature Zone 2 Boor Switch Sules Value Multi Vend l lt Rows Columns E Home Motors Salection Force Vend Auto Defrost Q Clem Errors Total Salee Count Payment Devices Formate Display Temperatures Satellite Machines Machine Number Pass Code vi Asset Number MDB Data amp Default Types Pass Coda 2 MOB Card Coding In the follow
35. or pressure an installed water filtration system not fully functioning abuse of the product accident alteration vandalism improper service and maintenance schedules neglecting to de scale and sanitize on a regular basis use of products or ingredients not allowed in the machine corrosion due to use of non approved detergents or cleaning solutions or damage incurred during return shipment will not be covered by this warranty Further equipment that has had the serial number removed altered or otherwise defaced will not be covered by this warranty Lighting components refrigerant glass paint decals fuses filters or hygiene replacement parts labor and or installation are not covered by this warranty Follow proper maintenance procedures and use of equipment as described in the Operator s Manual provided on Seaga s web site at seagamfg com which include but are not limited to e Cleaning of equipment including regular maintenance e Proper installation and location of equipment with respect for the indicated temperature and humidity levels e Proper use of equipment including loading programming and setup THIS WARRANTY IS EXCLUSIVE AND IS GIVEN BY SEAGA AND ACCEPTED BY BUYER IN LIEU OF ANY AND ALL OTHER WARRANTIES WHETHER EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ALL SUCH OTHER WARRANTIES ARE HEREBY EXPRESSLY DISCLAIMED BY SEAGA AND WAIVED BY BUYER Seaga n
36. oupons 2 Monday 3 Tuesday 1 4 Wednesday F 5 Thursday 4 3 Lockout expiry Set Time and Date for S Friday 7 Saturday the Lockout settings to 1 expire F F Sa p 44 1 Zone 1 Upper Setup the Upper Limit for Zone 1 15 Setup the Lower limit for Zone 1 4 4 8 Zone 2 Upper Setup the Upper Limit for Zone 2 44 Zone 2 Lower M Setup the Lower limit for Zone 2 F 4 5 Timed Lockout Enables you to set two lock out time durations per Q day Ensure your date and time settings are correct prior to using this function F ens MOTOR bR Shows the count of the coins of each denomination being inserted Manual Dispense of the Coin mech is enabled in this menu option Fig 13 Depending on the model of changer installed the amount will vary lt 2 F 4 7 gt ON OFF J F ON OFF gt Enabled Disabed 0 Enabled Disabled JL Enabled Disabled JF Enabled Disabled F Enabled Disabled 4 10 Satellite Machines Revision 2013 03 14 16 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 Fig 13 DENOMINATION No of coins Coin 1 0 05 000 0 00 LAT Total Value Dispensed Total Value Inserted Revision 2013 03 14 17 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 ADV
37. our and 12 hour modes to be displayed Select the Daylight Saving Time option for automatic summer winter changes in the USA and the UK Europe if required Revision 2013 03 14 25 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 PAYMENT PAGE amp Seaga Smartware Equipment Management Software 2 1 0 Configuration Prices International P i Refrigeration Space to Sales Advanced Timed Events Coin Changegiver Bill Reader Payment Devices Enabled in Use High Enabled Exact Enabled Escrow Securty Z MDB Coin Changegiver ON Change v Bil 1 MDB Bill Reader ON MDB Card Reader 1 Bill 4 Bill 5 Bill 6 Bill 7 Bill 8 Bill 3 Bill 10 Bill 11 Bil 12 Bil 13 Bil 14 Bil 15 Bil 16 Coin 1 Coin 2 Coin 3 Coin 4 Coin 5 Coin 6 Coin 8 Coin 3 Coin 10 Coin 11 Coin 12 Coin 13 Coin 14 Coin 15 Coin 16 ManualDispense ON M Smart Card Status N seed Check website for S EAGA ECAC EAnE Latest Version Save to File Load from File Display laar Exit Executive Changegiver Exact Change Algorithm Minimur Coins in Tube 4 Minimum Value in Tube x max price Special Features Card Reader can change Price lt lt lt l lt lt lt l lt lt lt lt l lt lt lt lt lt lt lt l I lt lt lt lt lt l lt l lt lt lt lt lt lt lt lt lt lt lt lt lt l lt
38. r and the highest vending price in the machine Make sure the changer is full of change If you are vending high dollar items you may need to replace the changer with a larger capacity model and or one that utilizes dollar coins if the changer is constantly low on change Q My machine will not accept the new 5 bills A Contact the bill validator manufacturer for upgrade instructions Not accepting currency that has been changed due to a Federal Government mandate is not covered under our manufacturer s warranty Q My machine will vend a product display Vend Error then give my money back or allow me take make an alternate selection A This indicates there is a problem detected with the vend motor Each vend motor has a small micro switch inside that indicates when the motor has made one full revolution and returns back to what is referred to as the home position If this signal is not received back to the controller in a specified amount of time the controller will indicate and error and refund the money The problem could be in an individual motor itself the tray wire harness or any connection in between the tray to the control board If the whole tray acts this way that usually indicates that the tray harness or any connection in between to the controller may be bad The easiest way to troubleshoot this situation would be to swap tray connections where the tray harness plug plugs into the machine For example it the problem appears on the A t
39. r turning off your sensing system in case of malfunction via product size See the Service Mode section of this manual Diagnostics sub menu for instructions The Vigilant sensors are located inside the delivery bin as shown in Figure 14 below There is a red indicator light located on the left side when viewing the bin from the inside with the door open This light should be lit when the system is on indicating that there is power to the system Blocking any of the beams turns off the red indicator light which means the System is working correctly Note When performing Test Motors without product loaded it is a good idea to shut off the Vigilant system SECTION 6 TROUBLE SHOOTING 1 NO DISPLAY ON THE FRONT PANEL Transformer fuse blown Display board defective System control board defective Faulty display harness Harness may be unplugged Restart machine e ooo Revision 2013 03 14 34 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 SELECTION WILL NOT VEND m Vend mechanism binding on tray Product janmed Tray or Motor connection unplugged or faulty connection Bad motor or defective motor System control board defective Detection system may be blocked if enabled e oo D MULTIPLE VENDS FROM ONE SELCTION a System control board defective b Defective motor switch Detection system malfunction if enabled MULTIPLE VENDS MORE THAN ONE SELECTION SIMULTANEOUSLY
40. ray unplug the A tray and the B tray assuming they both have the same number of selections swap the connections and plug the A tray into the B tray receptacle and vice versa Now do your test vending by selecting the B selections on the keypad and the A tray should operate If the problem follows the tray then suspect either the motor or the tray cable harness If the problem stays with the A receptacle and now the B tray exhibits the problem then the problem is in a connection somewhere between the A receptacle and the controller board Make sure to examine any and all connections for any loose wires etc Q My display is dead or intermittent but the rest of the machine appears to be working A Check the gray flat ribbon cable connection between the display and the controller board to insure the plugs are plugged in securely Q My machine will not cool A Several things to check here 1 Make sure the machine programming is set up properly so that Zone 2 is enabled and the proper temperature limits are set for Zone 2 Zone 2 lower should be set around 37 degrees and Zone 2 upper should be around 5 6 degrees warmer If the temperature is set too cold then you risk the chance of evaporator freeze over 2 models equipped with a refrigeration fuse make sure it is not blown The fuse needs to be a 20 amp Slo Blo fuse Nothing less An easy way to test the fuse is to press on the lower door switch to see if the 3 evaporator fans run that a
41. rcular part around the coil wire Note Boxed items will not need a product pusher Revision 2013 03 14 8 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 Figure 6 Product Pusher Installation LOADING BAGGED OR BOXED ITEMS When vending small bagged items in the 8 or 10 selection trays can be a problem when the products are not loaded properly The flap edges of some products may get trapped under the spiral and cause the product to hang up It is recommended that the bottom flap of this type of packaging be folded forward and up Fig 5 next to the product when loading This type of packaging also lets the product settle to the bottom so using the wider spirals is also recommended LOCK Your vendor has one Lock more commonly known as T handle lock To unlock the front door insert key and turn clockwise 1 4 turn When unlocked the T of the Lock will pop out from its base Turn the T 15 to 20 times counter clock wise to unlock the door To Lock the door turn the T handle clockwise 15 to 20 times and then push the T inside the Lock to lock the door Key can now be removed Note Do not over tighten when locking this could strip the threads and damage your machine REFRIGERATION If you purchased a refrigerated model please see special information throughout the manual regarding refrigeration settings and other information The refrigeration system consists of
42. re located below the bottom tray 3 Inspect the evaporator coil to see if it may be frozen over Using a flashlight shine it into the 3 evaporator fans located under the bottom tray You are looking for aluminum fins behind the fan motors If they are completely white or solid with ice this will keep the air from flowing properly and cause the machine to not cool To thaw out remove the 3 prong condensing unit plug not the evaporator fan plug and just close the door and let set for overnight to insure it completely defrosts Be prepared in case the defrost water pan overflows on the floor You may need to set some towels around and under the machine to catch any overflow After the machine is thawed completely out you will want to check the temperature settings to insure they are not set too cold You may also enter the Advanced menu and check the defrost settings The standard defrost settings are for a duration DUR of 25 minutes and interval INT of 3 hours This can be changed if need be Press the lower door switch to insure all 3 evaporator fans run Also close the door and listen to hear if the fans start when Revision 2013 03 14 36 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 you close the door If they don t this will also cause a freeze over You may need to adjust the door switch to facilitate proper operation 4 Check the upper door switch The easiest test is to close the door then whi
43. s shows the status of the card reader No card inserted Read and Write Card buttons disabled Seaga 256K smart card Standard smart card inserted Seaga 512K smart card Alternate smart card inserted Notes If an Audit or a Temperature Logging Card card type being read the data will be saved to a file once the read is complete There is a prompt for the file name and an option to clear the card after it has been saved to the file Refer to Appendix 1 for the file formats Revision 2013 03 14 20 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 CONFIGURATION PAGE continued amp Seaga Smartware Equipment Management Software 2 1 0 n International Payment i Refrigeration Space to Sales Advanced Timed Events Basic Settings Multivend Forced Vend SP432 z Accept Tokens Coupons VMCType EL900 Sound ON Machine Type Lottey Mode Vend Count 1 Active Satellite Machines Satellite Machine 1 Satellite Machine 2 Satellite Machine 3 Smart Card Status Check Website for E A G A o card inserte Latest Version Save to File Load from File gl aay Exit Machine Selection Basic Settings Use the Machine Type pull down to select a standard machine configuration or select a specific VMC type Multivend Forced Vend Accept Tokens Coupons and Sound ON check the option to enable the corresponding feature Lottery Mode check this op
44. tant that you keep the original packaging for your vending machine at least through the warranty period If your machine needs to be returned for repair you may have to purchase this packaging if it is not retained Once you have your vendor located we suggest that you keep this manual for future reference or you can view this manual online at www seagamfg com Should any problems occur refer to the section entitled COMMON QUESTIONS AND ANSWERS It is designed to help you quickly identify a problem and correct it SEAGA For Service and Customer Care in the US For Service and Customer Care in Europe 8 30 a m 4 00 p m CST Mon thru Fri 9 00 a m 5 30 p m Mon thru Fri 815 297 9500 ext 160 44 0 1132 434266 815 297 1758 Fax 44 0 113 246 7525 Fax email customercare seagamfg com email info seaga co uk Revision 2013 03 14 2 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 MANUAL ALSO FOR SEAGA VC 3000 VC 3500 VC 3700 VC 5000 VC 5600 VC 5700 amp VC 7000 MODELS SECTION 1 SPECIFICATIONS US Version 110 V 4 Wide 5 Wide Specifications 5 432 SP430D SP735R SP540 SP536D SP536R Ambient Refrigerated Refrigerated Ambient Refrigerated Refrigerated Height 72 72 72 72 72 72 Width 35 35 35 39 39 39 Depth 3T 3
45. te machine Revision 2013 03 14 24 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 INTERNATIONAL PAGE amp Seaga Smartware Equipment Management Software 2 1 0 Configuration Payment i Refrigeration Space to Sales Advanced Timed Events International Settings Language Date Style Clock English Y C dd mmyy C 24 Hour Style xx xx mmddyy 12 Hour Style AM PM Currency Display Symbol Decimal Places gt 00 00 z Temperature Display Automatic Daylight ee Savings Adjustment Custom Symbol AB CF USA om Smart Card Status Check Website for E A G A o card inserte Latest Version Save to File Load from File Display laar Exit Language Select the default language for the display using the pull down list One language option is EEPROM This language bank may be edited for special configurations and non supported languages Refer to the Text Messages page for more details Currency Display Choose the desired currency Symbol and the number of Decimal Places to be displayed If the required currency symbol is not in the options choose Custom and type in two characters in the Custom Symbol box Date Style Choose between mm dd yy dd mm yy styles Temperature Choose between displaying Centigrade and Fahrenheit IMPORTANT Check the values on the Refrigeration Page AFTER changing the Temperature scale Clock Choose between 24 h
46. the 2 folder on the CD and follow the instructions ii Installing the Smartware Application Either Insert the CD into the CD ROM drive Select the Install Seaga Smartware option Or Revision 2013 03 14 Run the program setup exe in the top level folder on the CD and follow the instructions To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 CONFIGURATION PAGE amp Seaga Smartware Equipment Management Software 2 1 0 n International Payment i Refrigeration Space to Sales Advanced Timed Events Basic Settings Multivend Forced Vend SP432 z Accept Tokens Coupons VMCType EL900 Sound ON Machine Type Lottey Mode Vend Count 1 Active Satellite Machines Satellite Machine 1 Satellite Machine 2 Satellite Machine 3 Smart Card Status Check Website for E A G A o card inserte Latest Version Save to File Load from File gl aay Exit General Operations Read Seaga Smart Card read an existing smart card Write Seaga Smart Card programme a card with the current settings Save to File save the complete settings to a text file Load from File restore previously saved configurations Check Website for Latest Version Hyperlink to www seagamfg com smartware index html Display User Guide Hyperlink to www seagamfg com smartware Seaga Smartware Guide pdf Exit close the utility programme Card Statu
47. tion and enter a Vend Count value to allow a free selection every Vend Count vends Satellite Machine n check the box to allow the VMC to work with the corresponding Satellite machine When a Satellite machine type VMC type EL906 is selected there is an option to configure the machine as Satellite 1 Satellite 2 or Satellite 3 Note some features described in this guide are not available on all VMC configurations If a particular item is greyed out or not shown it is not available for the current machine Revision 2013 03 14 21 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 PRICES PAGE amp Seaga Smartware Equipment Management Software 2 1 0 Configuration Prices International Display Messages Refrigeration Space to Sales Timed Events Main Prices A2 75 4 2 AB 5 A8 75 p2 75 B4 75 Be vs 88 2 c2 75 c 75 cef 7 feel z Di 75 2 7 p3 D4 v ps v De 75 7 75 ps z ET z 2 75 75 4 75 5 75 vs Ez vs 75 F2 75 raf 5 Fef 75 re 2 Price Bank Machine J ALL Price Main Prices E Main Machine Set All Prices 100 Main Machine Satellite 1 Smart Card Status Satellite 2 Check Website for No card inserted Latest Version Save to File Load from File Disp y ise Exit Satellite 3 Depending on the machine configuration up to 80 Price Boxes will be displayed for
48. vent times may overlap Each Event can then have the following actions more than one selection may be applied LO Timed Lockout En Refrigeration Energy Saving Mode Li Lights OFF FV Free Vend DV Discounted Vend If both DV and FV are selected free vend will apply Use the Defaults button to clear the events back to the factory default configuration Events 1 4 are backwards compatible with earlier versions of VMC software Events 1 and 2 Timed Lockouts with shared Days of the Week active Event 3 Energy Saving only Event 4 Discounted Vend only In the screenshot above the following events are set for an example factory office application e Discounted prices for anyone working late 17 00 to 20 00 on weekdays e Free vend for anyone working after 20 00 on weekdays and between 08 00 and 18 00 at weekends e Energy saving every night from 22 00 until 06 00 the next morning which means that In Energy saving Mode the compressor will shut off at 40 F and turn on when the temperature reaches 43 F During normal operation the temperature range is held from 37 F to 43 F e Timed Lockout between 10 00 and 10 15 on Tuesdays Wednesdays and Thursdays for a staff meeting Revision 2013 03 14 32 Revision 2013 03 14 To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 Appendix 1 File formats Both Audit and Temperature Logging Cards are saved to csv comma separated value format f
49. wo weeks or more often for high particle locations To Purchase This Item Visit BMI Gaming www bmigaming com 1 800 746 2255 1 561 391 7200 DOOR CLEARANCE Please leave 7 clearance on the right side of the machine for the door to open and extend past the cabinet side See clearance requirements above for refrigerated units LOADING PRODUCTS To present your product in as an attractive and professional manner as possible do not load any damaged items and make sure items are facing forward for easy identification by your customer Note The size of the item being vended must be larger than the Helix Coil but smaller than the Product Column to vend correctly Never force an oversized item into the Helix Coil or Product Column nor attempt to vend an item that is smaller than the Helix Coil as this will create problems and deter customers Fig 5 1 To Load Product A Use the release latches and pull the desired Product Tray all of the way forward Product Tray will tilt down or can be removed and placed on the floor or a table Note Pull out only one 1 Product Tray at a time B Place product in proper size Helix Coil Note Bottom of product must rest on the Product Tray and not on the Helix Coil Fig 5 Load each Product Chute from front to back Note Do not leave any spaces between items C Once Product Tray is loaded lift the front of the tray to level and push it back in Repeat above steps until all Product Trays are

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