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HDP5000 Service Manual

1. CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Flipper Table Assembly D900205 82 Replacing the Output Roller Assembly D910404 83 Replacing the Flipper Output Roller D900123 84 Replacing the Flipper Sensor bundle D900249 85 Replacing the Flipper Motor D900523 contains E000062 and 820524 86 Replacing the Card Feed Motor D900524 contains E000062 and D900208 87 Replacing the Flipper Main Board A000394 88 Replacing the Accessory Board A000451 89 HDP5000 Lamination Module Replacement Procedures 90 Lamination Module Cover Removal Procedures 91 Replacing the Back Access Assembly D910821 01 91 Replacing the Output Side Cover D910823 01 and Input Side Covers D910846 01 92 Replacing the Output Side Upgrade Cover D910828 93 Replacing the Top Cover D920337 94 Replacing the Front Bezel Door D920341 and Belt F000427 95 Replacing the Card Input Sensor A000462 98 Replacing the Film Mark Sensor D920155 Upper and Lower 100 Replacing the Lamination Module Main Board A000435 104 Replacing the Stepper Motor Assembly D920030 and Belt F000428 106 Replacing the Upper and Lower Take up Motor D920118 108 Replacing the RFID Board for the Rewind Motors A000365 01 Printer Mount 111 Replacing the RFID Board for the Rewind Motors A000365 01 Front Door Mount 113 Replacing the Rewind Motor D900406 Gear D920170 117 Replacing the Lamination Head D920022 and D920023 11
2. CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 HDP5000 amp HDPii Plus Parts Replacement The purpose of this section is to provide the User with specific replacement procedures for the Card Printer Please see the next page to review standard precautions to take while performing these replacement procedures Step Procedure A Caution Turn OFF the Printer and unplug the power cord from the Printer A Danger Wear proper eye protection to perform the procedures in this section Be sure to reverse the disassembly steps to reassemble the Card Printer 3 NOTE Print out the Advanced Setting Card for future reference If the main board or the printhead is replaced these numbers will need to be added back into the Advanced Settings Options within the driver From the front display select OPTIONS to MENU to TESTS Print out the Printer Setting and the Laminator Settings keep for future use October 2013 Page 6 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106
3. HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Safety Messages review carefully Symbol Critical Instructions for Safety purposes Danger Failure to follow these installation guidelines can result in death or serious injury AN Information that raises potential safety issues is indicated by a warning symbol as shown to the left e To prevent personal injury refer to the following safety messages before performing an operation preceded by this symbol To prevent personal injury always remove the power cord prior to performing repair procedures unless otherwise specified To prevent personal injury make sure only authorized service personnel perform these procedures Caution This device is electrostatically sensitive It can be damaged if exposed to static electricity discharges A N Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left e To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cables in or near the Circuit Board and Printhead Assemblies To prevent equipment or media damage always wear an appropriate personal grounding device e g a high quality wrist strap grounded to avoid potential damage To prevent
4. HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Top Cover D910848 01 Tools needed Estimated Repair Time 5 minutes Important This procedure can only be performed by authorized service personnel Top Door D910849 01 a Remove the Back Cover b Remove the two 2 Side Covers Lift off the Top Cover D910848 01 Note Leave the Top Door attached Reverse the instructions to re assemble October 2013 Page 78 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Flipper Front Cover D910845 01 Tools needed 10 Torx screwdriver Estimated Repair Time 5 minutes Important This procedure can only be performed by authorized service personnel a Remove the Back Cover b Remove the two 2 Side Covers October 2013 Page 79 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not
5. Replacing the Card Input Sensor A000462 Tools needed Needle Nose Pliers Estimated Repair Time 25 minutes Preparation Remove the Covers Important This procedure can only be performed by authorized service personnel A000462 is located on Centerplate Input D920026 Procedure A Caution Turn OFF the Printer and unplug the power cord from the Printer Remove all the Covers See Lamination Module Cover Removal Procedures Disconnect the Card Input Sensor Cable D920149 from the Main Board at J5 Remove the metal Roller D920137 by snapping it up and out from the side Frame peg hole on the rear side Use a small flathead screwdriver to unsnap the Sensor from the Frame See the Display on the next page a Replace the Sensor and reconnect the wire at J5 b Replace the cable as needed Reverse the instructions to re assemble 70 0 011A 0 N ke Page 98 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev
6. 15370 Barranca Parkway Irvine CA 92618 FARGO HDP 5000 2013 amp HDP ii Plus Use this service manual for HDP5000 Card Printer part number 089600 to 089900 with serial number cut in B3080651 HDPii Plus Card Printer part number 089382 with serial number B3160607 PLT 01656 Rev 1 0 2013 HID Global Corporation ASSA ABLOY AB All rights reserved HID GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Liability Statement Do not attempt to operate or repair the Direct to Card Printer without adequate training Any use operation or repair in violation of this User Guide is at your own risk You assume all liability reasonable to your use or misuse of the Direct to Card Printer HID Global Corporation assumes no liability whatsoever for damages of any kind including without limitation incidental special or consequential damages The Direct to Card Printer specifications applications and options are subject to change
7. D910062 from the Frame and slide it out b Leave the Gear on the Shaft Remove the Roller D910065 according to Steps 1 to 4 above Note The Gear remains on the Shaft To remove the Card Roller D910455 located in the center of the Card Path remove the two 2 Gears D910110 7010 0110AN ES Page 31 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Step Procedure The Card Idler Roller D910295 can fall out when the Roller is removed Er Reverse the instructions to re assemble October 2013 Page 32 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately re
8. Note Orientation of each shaft is critical so they must all be oriented identically e See Displays A and B on the next page e Reverse the instructions to re assemble Refer to Display C below October 2013 Page 121 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Card Transport Drive Gears 810266 Main Pulleys D850190 and Belt 220082 Display A See Step 5 in this procedure 810266 gear 2 used D850190 gear 4 used 220082 belt 2 used October 2013 Page 122 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Co
9. Replacing the Lamination Head D920022 and D920023 Display A See Steps 3 and 4 in this procedure Ooi fe 011A 0N ES Page 120 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Card Transport Drive Gears 810266 Main Pulleys D850190 and Belt 220082 Tools needed 10 Torx screwdriver Retaining Ring Removal Tool Estimated Repair Time 25 minutes Preparation Remove the Covers Important This procedure can only be performed by authorized service personnel Procedure A Caution Turn OFF the Printer and unplug the power cord from the Printer Remove the Covers See Lamination Module Cover Removal Procedures Remove retaining ring from the Shaft Remove the old Gear and replace it with the new Gear KJ Replace the Belt as needed Note the position of the Belt guide Orient the input roller shaft and the three feed roller shafts so the flat on the end of the shaft is facing right
10. Ribbon Take up Motor Replace it with the new Film Take up Motor D910726 or Ribbon Take up Motor D910724 Line up the screw holes Note The Motor will only fit in one way Ribbon Take up Motor 7010 0151 AON ke Page 47 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 RFID Replacement RFID Replacement Remove the complete Printer body from the Baseplate to allow clearance to remove the RFID Board see the Removing the Baseplate procedure To replace the RFID board remove the appropriate Supply Motor according to the instruction above Disconnect the cable D910209 from the RFID Board Slide out the Board 4 Replace the RFID PCB Board A000365 Reverse the instructions to re assemble 70 0 011A 0 N ke Page 48 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed o
11. Turn OFF the Printer and unplug the power cord from the Printer Remove all the Covers Disconnect the wire bundle from the J3 connection a Unwind the wire bundle to reach the Sensors b Unclip the wires from the holder Mounts 5 Remove the two 2 screws that hold each Sensor to the Frame Observe where each Sensor goes Note Each wire is labeled for placement Replace the Sensor bundle Reverse the instructions to re assemble 70 0 011A 0 N ke Page 85 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Flipper Motor D900523 contains E000062 and 820524 Tools needed 10 Torx screwdriver Estimated Repair Time 15 minutes Preparation Remove the Covers Important This procedure can only be performed by authorized service personnel Procedure A Caution Turn OFF the Printer and unplug the power cord from the Printer Remove all the Covers Disconnect the cable D900251 from the top
12. 4 Remove the Bearing 760343 from the Platen shaft 5 Remove the Platen Roller by sliding the long shaft up and out from the back of the card path 760343 140062 760363 140062 Ooi fe 0 1 ar 40 ke Page 34 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Print Platen Roller HDP5000 2013 amp HDPii Plus D910109 Tools needed Torx screwdriver Estimated Repair Time 20 minutes Preparation Remove all Covers E Important This procedure can only be performed by authorized service personnel il Located in the Mechanism within the Printhead Bracket Step Procedure A Caution Turn OFF the Printer and unplug the power cord from the Printer Important Card path removal makes parts removal easier Relates to other procedures Remove the Printhead Assembly See Printhead Replacement Procedures 3 Remove the Stepper Motor See Replacing the Print Stepper Motor D910727 and or the P
13. Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 HDP Printhead Assembly Replacement Guide continued Step Procedure Note how the Print Platen Roller Slot would fit properly onto the Roller bushing as shown from the back side below on You have completed this procedure Jejre 0151 AON ke Page 72 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 HDP Mainboard Cable Connection Reviewing the HDP Printer Main Board connections d D910206 JP 2 D910556 JP11 4 October 2013 Page 73 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplic
14. Covers 3 Remove the pulleys and Gears See Replacing the Flipper Module Gears E000062 and D900208 m Remove the Card Feed Motor See Replacing the Card Feed Motor D900524 contains Remove the Flipper Table Sensor See_ Replacing the Flipper Sensor bundle D900249 Remove both E Clip s for both sides of the Shaft Replace it with New Flipper Table assembly a Remove the brass bushing form the Motor side b Leave the brass bushing on the Sensor side in place EJ Reverse the instructions to re assemble October 2013 Page 82 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Output Roller Assembly D910404 Tools needed Estimated Repair Time 15 minutes Preparation Remove the Covers Important This procedure can only be performed by authorized service personnel Step Procedure A Caution Turn OFF the Printer and unplug the power cord from the Printer Remove all the Covers Un
15. Lamination Module Cover Removal Procedures 3 Use a small flathead screwdriver to push in the Spring on one side of the Roller to release it from the tabs If necessary remove the Take Up Motor to access the middle Roller D920018 See Replacing the Take up Motor D900086 e Do not lose the Output Spring Bushing See Display A for D920013 roller placement See Display B for D920018 roller placement Reverse the instructions to re assemble Joj e 011A 0N ke Page 126 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Upper Card Path Rollers D920013 and D920018 cont Display A See Step 5 in this procedure Verify rollers spin freely Install pinch rollers D920013 and springs FQ00338 into centerplate D920115 October 2013 Page 127 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information whic
16. Main Board 3 Reverse the instructions to re assemble Display A See Step 5 within this procedure Upper Peel Shafts D920137 Display B See Step 7 within this procedure 70 0 011A 0 N ke Page 101 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Mount film sensor D920155 to bracket D LO aad Ay CF00 O0T wang D920165 a na p J LJ Mount film sensor to Route sensor cable Display C See Step 7 within this procedure T a Bai yy Saw Mount film sensor D920155 to Route sensor cable OJejre 0151 AON ke Page 102 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept t
17. are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Top Cover D920337 Tools needed Estimated Repair Time 5 minutes Important This procedure can only be performed by authorized service personnel Remove the Back Cover first then the two 2 Side Covers The top Cover can be removed along with the side Covers all in one piece Lift off the Top Cover Leave the Reject door attached Reverse the instructions to re assemble October 2013 Page 94 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Front Bezel Door D920341 and Belt F000427 Tools needed Estimated Repair Time 15 minutes Important This procedure can only be performed
18. be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Flipper Module Gears D860280 and 810266 Idler Pulley Tools needed 10 Torx screwdriver AES Estimated Repair Time 30 minutes Main Pulley S D850190 Preparation Remove the Covers Pulley D900287 Remove the Card Feed Motor Card Transport drive Gear 810266 Important This procedure can only be performed by authorized service Gear D860280 personnel Belt 220082 Remove the Main Board A Caution Turn OFF the Printer and unplug the power cord from the Printer Remove all the Covers Remove the Card Feed Motor D900524 See Replacing the Card Feed Motor D900524 contains E000062 and D900208 Remove the Main Board See Replacing the Flipper Main Board A000394 Use the above procedures in Steps 1 to 4 to make the printer ready for all Gear and Belt replacements Reverse assembly after each procedure Remove the one 1 screw that holds each of the Idler Pulley D900241 to the Frame Note Replace l oh the new Gear or Gears To replace the Belt 220082 o
19. by authorized service personnel Procedure A Caution Turn OFF the Printer and unplug the power cord from the Printer Important Card path removal makes parts removal easier Relates to other procedures 2 This procedure is used to replace the Motor D910072 and the Lift Sensor D910216 a Remove the three 3 screws that attach the lamination mechanism D910704 to the rat Rese Bess aT 4 gt 7 ne Zh TS i October 2013 Page 56 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Lamination Mechanism Lam Cam Motor D910072 Tools needed 10 Torx screwdriver Estimated Repair Time 20 minutes Preparation Remove all Covers Important This procedure can only be performed by authorized service personnel Step Procedure A Caution Turn OFF the Printer and unplug the power cord from the Printer Important Card path removal makes parts removal easier Relates to other
20. of the Stepper Motor Remove three 3 screws from the Motor to the Frame Replace the Motor Connect the cable to Motor top Reverse the instructions to re assemble 70 0 011A 0 N ke Page 86 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Card Feed Motor D900524 contains E000062 and D900208 Tools needed 10 Torx screwdriver Estimated Repair Time 15 minutes Preparation Remove the Covers Important This procedure can only be performed by authorized service personnel Procedure JA H Caution Turn OFF the Printer and unplug the power cord from the Printer Remove all the Covers Disconnect the cable D900251 from the bottom of the Stepper Drive Motor Remove the Main Board Remove the two 2 screws that hold the Motor base to the Frame Replace the Motor Bracket Reconnect the wires at the Motor bottom ES Reverse the instructions to re assemble October 2013 Page 87
21. onto belt Ooi fe 0 1 ar 40 ke Page 96 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Front Bezel Door D920341 and Belt F000427 cont Display C See Step 6 in this procedure channel and up to post pulley on belt and secure to post F000178 130876 Inspect for pinches and twists Jejre 0151 AON ke Page 97 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0
22. procedures This procedure is used to replace the Motor D910072 and the Lift Sensor D910216 Unplug the Sensor wire from the top of the Motor LAM U D MOT connection October 2013 Page 57 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Remove the three 3 screws that attach the Motor to the Transfer Arm frame Replace the Motor D910072 Reverse the instructions to re assemble Be careful of the Sensor when removing and replacing the Motor Cam e Move the Cam to the side to clear the Sensor October 2013 Page 58 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return thi
23. purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 HDP5000 Mainboard Cable Connection Reviewing the Lamination Module Main Board connections Feed and Lower Sensing Cables Encoder cable D920147 to J2 Film cable unmarked D920155 to J26 l RFID cable ys D920154 to J19 lt oo a AS ae Card cable D920149 to J5 Stepper cable D900032 to JT October 2013 Page 131 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Reviewing the Lamination Module Main Board Connections Upper Sensing Cables for Dual Sided Laminator Upper encoder cable D92014
24. the Sensor You would need to loosen two 2 tabs Jejro 0151 AON ke Page 61 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Card Path Sensor D910217 continued Procedure Replace the Card Sensor by snapping into place Note The tabs will click when the Sensor is properly installed Reverse the instructions to re assemble Wire routing Route through Wire Saddle Note Verify Sensor is seated in place not touching the Cleaning Roller October 2013 Page 62 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporati
25. 1 0 Replacing the Card Input Sensor A000462 continued Display See Step 5 in this procedure Install card sensor A000462 and sensor 1 i NY cable D920149 onto centerplate D920115 a 7010 011A 0N ES BEOCEE HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Film Mark Sensor D920155 Upper and Lower Tools needed Needle Nose Pliers Estimated Repair Time 25 minutes Preparation Remove the Covers Important This procedure can only be performed by authorized service personnel D920155 is located on the Center Plate Exit D920027 Procedure JA Caution Turn OFF the Printer and unplug the power cord from the Printer Remove all the Covers See Lamination Module Cover Removal Procedures 3 Disconnect the cable D920155 from the Main Board at location J26 for the lower Sensor and J27 for the upper Sensor Remove the Upper and Lower Take Up Motors for clearance to access t
26. 656 rev 1 0 See Replacing the Print Platen Roller D910109 Procedure Shift the transfer roller assembly over to the side There are 3 screws that secure this It is not necessary to remove the complete assembly aa i 7 4 f Remove the wires from the various parts to gain clearance The wires are held together with white plastic clip holders 7010 0 1 ar 40 ke Page 66 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Remove the metal bracket from the frame There are 4 screws that secure this to the frame ie TA 3 ED arrg 7e Ar a O au ie A a a o gt i LA POEA a 74 d FARES j rive Si EA j DE 7 g p fo mis d e 4 Locate the Ribbon Sensor location and remove the old one E SES Jaa PO Jej e 0151 AON ke Page 67 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be d
27. 7 to J6 rth i i K a l tO Zii aoc ra A Testis tel P e A yI amp ee ieee i tee BF ei a Po TE t y Upper film oa cable marked D920155 to J27 R E rrrererierterteed Upper RFID cable D920154 to J20 Page 132 October 2013 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 HDP 5000 2013 Reviewing the Lamination Module Main Board Connections Lower Lam Head Cables Lift sensor film LED cable D920156 to J21 4 ik Cohn bea RTD cable D920151 ri t gt tii pe i J 1 ime di Apa on ee jti 4 iri Wemesat sts cons meee Beg nm ee oars a Heater cartridge cable D920113 AL 5 i r i S i i a gt ie 3 vfs yy E finn Ee wit ss POCA ake sen gt ie R pe eg Page 133 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This docum
28. 850190 Remove the Pulley and Gear See Replacing the Flipper Module Gears Remove the E Clip from the Sensor side of the Flipper Table Shaft and the bushing 220082 Remove the E Clip from the Motor side and the bushing Remove the Output Roller Assembly D910404 from the Motor side Reverse the instructions to re assemble 70 0 011A 0 N ke Page 84 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Flipper Sensor bundle D900249 Tools needed 10 Torx screwdriver Estimated Repair Time 15 minutes Preparation Remove the Covers This Sensor bundle connects to J3 on the Flipper Main Board The Sensor bundle contains three 3 optical Sensors used for the Card Input Sensor Flipper Home Sensor and Table Sensor All three Sensors must be replaced at the same time if one Sensor is damaged Important This procedure can only be performed by authorized service personnel Procedure A Caution
29. 9 Replacing the Lamination Head D920022 and D920023 119 Replacing the Card Transport Drive Gears 810266 Main Pulleys D850190 and Belt 220082 121 Replacing the Gear D860280 and Pulley D841202 124 Replacing the Upper Card Path Rollers D920013 and D920018 126 Replacing the Card Rollers D920119 and D920119 01 and D920015 129 HDPS5000 Mainboard Cable Connection 131 Reviewing the Lamination Module Main Board connections Feed and Lower Sensing Cables 131 Reviewing the Lamination Module Main Board Connections Upper Sensing Cables for Dual Sided Laminator 132 Reviewing the Lamination Module Main Board Connections Lower Lam Head Cables 133 Reviewing the Lamination Module Mainboard connections Upper Lam Head Cables 134 Reviewing the Lamination Module Main Board Connections Lower Head Lift Motor Cables 135 Reviewing the Lamination Module Mainboard connections Upper Head Lift Motor Cables 136 Appendix A Engineer Drawings 137 70 0 011A 0 N ke Page 5 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106
30. AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 D910727 October 2013 Page 55 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Lamination Mechanism D910704 Transfer Arm Only the Motor and Sensor is field replaceable For any other parts please replace complete assembly Tools needed 10 Torx screwdriver Estimated Repair Time 20 minute Preparation Remove all Covers Important This procedure can only be performed
31. D910729 N a Stepper Motor Connecter Inner view J Joj e 011A 0N ke Page 39 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replace with the new motor 7 Secure with 3 screws then bias the motor to the left and then tighten the screws Asy D910729 im e 000170 3 a Bias Motor in direction re indicated by arrow Reverse the instructions to re assemble 7010 011A 0N ES Page 40 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii P
32. DPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Back Cover Assembly HDP5000 2013 amp HDPii Plus D910821 01 Tools needed 10 Torx and small flathead screwdrivers Estimated Repair Time 5 minutes Important This procedure can only be performed by authorized service personnel A Caution Power off the Printer by unplugging the power cord from the Printer Remove the Ribbon Film and Card Cartridges 3 Remove the screw at the base of the Back Cover Assembly Use a small screwdriver to pry the center tab slot to release the Cover Bend out and down to remove from the lower tab slots Reverse the instructions to re assemble Note First insert the tabs located at the bottom edge of the Cover October 2013 Page 11 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Output Side Upgrade Cover HDP5000 2013 amp HDPii Plus D910828 01 Tools needed 10 Torx screwdriver Estimate
33. HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Flipper Main Board A000394 Tools needed 10 Torx screwdriver Estimated Repair Time 15 minutes Preparation Remove the Covers Important This procedure can only be performed by authorized service personnel Procedure A Caution Turn OFF the Printer and unplug the power cord from the Printer Remove all the Covers Disconnect the cable D900251 from the Board at J9 Disconnect the cable D900249 from the Board at J3 Disconnect the Ribbon cable D900214 from the Main Board at J1 EE Disconnect the Ribbon cable D900215 from the Main Board at J2 Remove the Main Board by pulling from the four 4 corners out Note No screws hold the Board Four 4 pressure tabs hold the Board A Caution Be careful not to break the Board Replace the Main Board Reconnect the cables Reverse the instructions to re assemble 70 0 011A 0 N ke P
34. Insert board cable into into cover RFID board D920124 Snap board into place October 2013 Page 115 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the RFID Board for the Rewind Motors A000365 01 continued Display B See Step 4 in this procedure Snap cover into mounts and cable into channel Ooi eo el ar 40 ns Page 116 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replac
35. LT 01656 rev 1 0 Sensor Replacement Replacing the Card Path Sensor D910217 Tools needed small flathead screwdriver Estimated Repair Time 20 minutes Preparation Remove all Covers Important This procedure can only be performed by authorized service personnel Located in the Card Path D910721 Remove the Card Path to access the sensor Replacing the Card Path Assembl Ooi eo e ar 40 mks Page 60 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 3 Disconnect the sensor cable D910742 A Caution The Card Path Sensor is clipped in Be careful Do not to force this Sensor to come loose Use a small flathead screwdriver to gently pry the two 2 tabs that hold this Sensor in place Slide the Sensor out DATOR pS ns Indicates the two 2 tabs that hold the Sensor in place Be careful not to damage the Sensor in the process Note the screwdriver leverage needed to hold the tab back away from
36. LUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Card Feed Motor Roller Assembly HDP5000 2013 amp HDPii Plus D910074 Tools needed Torx screwdriver Estimated Repair Time 30 minutes Preparation Remove all Covers Remove the Card Path Assembly See Replacing the Card Path Assembly D910721 Important This procedure can only be performed by authorized service personnel F000463 2 proue 70 0 011A 0 N ke Page 41 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Card Feed Motor Roller Assembly D910074 continued Unplug the cable from the Motor Pull out the Motor with the Roller D910074 e Insert the Shaft end into the hole provided Note The Motor and screws will only fit one way e Replace the cable i Reverse the instructions to re assemble October 2013 Page 42 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and
37. OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Take up Motor D920118 continued Display A Lower Motor See Step 4 in this procedure Insert motor assembly D920118 and twist to lock Insert motor assembly D920118 and twist to lock Ooi fe 0 1 ar 40 ke Page 109 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Take up Motor D920118 continued Display C See Step 5 in this pro
38. PLT 01656 rev 1 0 Replacing the USB Ethernet Board Assembly HDP5000 2013 amp HDPii Plus A910551 Tools needed 10 Torx screwdriver Estimated Repair Time 20 minutes Preparation Remove all Covers Important This procedure can only be performed by authorized service personnel A910551 connects to the Mainboard Procedure A Caution Power off the Printer by unplugging the power cord from the Printer Note The USB Ethernet Board Assembly A910551 is used for the communication port of the USB and Ethernet g The USB Ethernet Board is located vertically and connected to the main Printer Board at location JPY e Do not remove the Main Board Assembly for this procedure 3 a Remove the Back Cover b Remove the Output Side Cover 4 Hold the Board at an angle and insert the NOTCH A into the slot of the metal base Frame on the USB port side of the Main Board Assembly See Display A on the next page Carefully Insert the connector tab B into the slot on the Main Board Assembly The location is JP9 ETH USB Note The locking arm located towards the rear must be released if the Board is installed or removed See Display B in this section Reverse the instructions to re assemble October 2013 Page 21 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any pu
39. PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Lamination Head D920022 and D920023 Tools needed Torx screwdriver Estimated Repair Time 30 minutes Preparation Remove the Covers Important This procedure can only be performed by authorized service personnel This part is sold as one assembly which includes the Film LED A000454 Head Lift Sensor E000186 Thermocouple RTD A000449 and the wires e The Single Laminator uses one 1 Lamination Head D920023 The Dual Laminator uses two 2 Lamination Head D920022 and D920023 Disconnect the cable from the Motor top See the display on the next page Disconnect the wires from the Main Board See the display on the next page Reverse the instructions to re assemble Note The wires are routed in a specific way around the pegs provided on the Frame 70 0 011A 0 N ke Page 119 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0
40. Printer Service Manual PLT 01656 rev 1 0 Procedure Gently slide the Card Path Assembly D910721 and slide out from the back side Detach the wire connections Note Leave the other wires attached to the assemblies in this upper section JP1 cable stays on the card path assembly Reverse the instructions to re assemble October 2013 Page 26 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Card Rollers Cleaning Roller gear HDP5000 2013 amp HDPii Plus Card Roller D910064 and Cleaning Roller Idler D910107 Tools needed Torx screwdriver small flathead screwdriver Estimated Repair Time 30 minutes a Preparation Remove all Covers Important This procedure can only be performed by authorized p910064 service personnel DST Procedure A Caution Turn OFF the Printer and unplug the power cord from the Printer Remove the Card Path Sensor See Replacing the Card Path Sensor Remove th
41. ROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Output Side Cover D910823 01 and Input Side Covers D910846 01 Tools needed 10 Torx screwdriver Estimated Repair Time 5 minutes Important This procedure can only be performed by authorized service personnel NOA A a a or 2 pemoeneacows OO 2 Tumis ie over ara osen ne Tan one 4 Uekintonnetstoniereeneneeptbertamm 5 poese tenanaensrwasense OOOO October 2013 Page 77 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013
42. Remove the Covers Remove the Gears and Belt Important This procedure can only be performed by authorized service personnel wpe o 1 A Caution Turn OFF the Printer and unplug the power cord from the Printer EJ Remove the Covers See Lamination Module Cover Removal Procedures Remove Pulley 810266 and D850190 and Belt 220082 from the LEFT side above the Rewind Motor See Replacing the Card Transport Drive Gears 810266 Main Pulleys D850190 and Belt 220082 Release the Top tab on Rewind Motor for clearance e Remove the retaining clip from the Gear D841202 e See Displays A and B on the next page Loosen the four 4 screws on the Stepper Motor to release the Stepper Motor Belt F000428 Remove the Belt a Remove the E Clip from the Gear and or Pulley Shaft b Replace it with the new Gear and or Pulley Note the position of the Gear placement Reverse the instructions to re assemble See Replacing the Stepper Motor Assembly D920030 and Belt F000428 for the Stepper Motor adjustment October 2013 Page 124 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately retu
43. TARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Remove the two 2 large Gears D910448 and D910112 to access the Rollers Note These Gears are attached with an E Clip and a C Clip D910112 0910110 0910101 Remove three 3 Main Plastic Gears D910110 to access the Roller D910062 Note These are snap on Gears k 7010 011A 0R ke Page 30 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Step Procedure a Unsnap the Roller Shaft
44. age 88 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Accessory Board A000451 Tools needed Estimated Repair Time 15 minutes Preparation Remove the Covers Important This procedure can only be performed by authorized service personnel Remove all the Covers from the Flipper Module Disconnect the cables from the Main Board and from the Accessory Board Use a long Torx screwdriver to remove the four 4 screws that attach the Board to the base plate Work from the top of the Flipper Table Replace it with the new Accessory Board A000451 Reconnect the cables Reverse the instructions to re assemble 70 0 011A 0 N ke Page 89 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporatio
45. at the discretion of HID Global Corporation without notice Trademarks HID GLOBAL HID and the HID logo are the trademarks or registered trademarks of HID Global Corporation or its licensors in the U S and other countries Trademark Acknowledgments Other trademarks and trade names may be used in this document to refer to either entities claiming the marks and names or their products Revision History The revision number for this document will be updated to reflect changes corrections updates and enhancements to this document Revision Control Document Title Number Revision 1 0 October 2013 HDP5000 2013 amp HDPii PLUS High Definition Card Printer Encoder Service Manual VERIFY THE PRINTER PART NUMBER TO USE THIS SERVICE MANUAL Use this service manual for HDP5000 Card Printer part number 089600 to 089900 with serial number cut in B3080651 HDPii Plus Card Printer part number 089382 with serial number B3160607 kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkxk lf your HDP5000 Card Printer shows part number 089000 089555 Or HDPii not PLUS Card Printer then ref er to service manual part number LO00951 Updated parts used for the HDP 5000 2013 contain parts that are NOT backwards compatible with the older HDP printers October 2013 Page 2 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published dissemi
46. ated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Reviewing the HDP Printer Main Board connections a8 a ae D910202 od ten A D A D910200 JP 1 October 2013 Page 74 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 HDP5000 Flipper Module Replacement Procedures Flipper Module Cover Removal Procedures Use this procedure for the replacements of all parts All Covers must be removed to access the parts within the module e The HDP5000 Printer now uses fewer screws to attach parts such as the Covers and Sensors Ma
47. ated Repair Time 10 minutes Important This procedure can only be performed by authorized service personnel Procedure A Caution Turn OFF the Printer and unplug the power cord from the Printer Remove the Bezel Front Cover D910702 01 3 Detach the wire to the Cover Switch at P2 and the Data Ribbon cable at P1 from the OLED Board 4 Unclip the OLED Board Assembly from the Front Panel Assembly See display A Replace the OLED Board Assembly 6 Reverse the instructions to re assemble 5 E Display A Joj e 011 EAO N ke Page 19 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Main Board Assembly SPECIAL NOTE ON MAINBOARD PART NUMBERS HDP5000 2013 Serial number B3080651 and AFTER will use mainboard part number PCA 00013 HDPii PLUS serial number B3160607 and AFTER will use mainboard part number PCA 00014 The main board is NOT backwards compatible so checking the Printer serial number
48. ay not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the RFID Board for the Rewind Motors A000365 01 Front Door Mount Tools needed Torx screwdriver Estimated Repair Time 20 minutes Preparation Remove the Covers Remove the Rewind Motor e The same part number is used for both the Single and Dual Lamination Modules The Single Laminator uses the top RFID Board that is mounted to the printer body The Dual Laminator uses the bottom RFID Board and Is AN ETE 3 99 fo located within the Front Cover Important This procedure can only be performed by authorized service personnel 3 Remove the Rewind Motor See Replacing the Rewind Motor D900406 Gear D920170 Fish the upper RFID cable out through the hole in the front bezel See Display A 5 Plug the RFID cable into an RFID antenna board A000365 then insert the board into an RFID cover and snap it into place See Display B Snap the RFID cover onto the mounts on the front door and press the RFID cable into the cable channel See Display C 70 0 011A 0 N ke Pa
49. by authorized service personnel Procedure A Caution Turn OFF the Printer and unplug the power cord from the Printer Remove the Back Cover first then remove the two 2 Side Covers es Lift off the Top Cover Unplug the Front RFID cable from the board location a Open the Front Door and remove the two 2 screws F000171 from the bottom of the front panel b Unsnap the front Bezel door from the frame See Display A see Displays B and C to show the belt configuration F000427 Reverse the instructions to re assemble 70 0 011A 0 N ke Page 95 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Front Bezel Door D920341 and Belt F000427 cont Display A See Step 5 in this procedure Secure with screws F000171 Display C See Step 6 in this procedure Fish belt F000427 through channel F000178 130876 Mount pulley to knob Slide pulley
50. ccept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Table of Contents HDP5000 amp HDPii Plus Parts Replacement Safety Messages review carefully Cover Replacement Procedures Reviewing the Sequence used To Avoid Damage Reviewing the HDP Printer Covers Replacing the Front Door Assembly Replacing the Back Cover Assembly Replacing the Output Side Upgrade Cover Replacing the Output Side Cover Replacing the Top Cover Replacing the Bezel Front Cover Replacing the Magnetic Cover Removing the Baseplate Board Replacement Procedures Replacing the HDP5000 2013 Magnetic Head Assembly Replacing the LCD Board Assembly Replacing the Main Board Assembly Replacing the USB Ethernet Board Assembly Replacing the RFID Board Assembly A000365 Card Path and Roller Replacement Procedures Replacing the Card Path Assembly HDP5000 2013 amp HDPii Plus D910721 Replacing the Card Rollers Cleaning Roller gear Replacing the Card Rollers Replacing the Platen Card Roller Replacing the Print Platen Roller HDP5000 2013 amp HDPii Plus D910109 Motor Replacement Procedures Replacing the Drive Train Stepper Motor Assembly Replacing the Card Feed Motor Roller Assembly Replacing the Film Supply Motor D910723 Ribbon Supply Motor D910725 or RFID Board A000365 ___ 43 Replacing t
51. ce Joj e 011A 0N ke Page 15 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Magnetic Cover HDP5000 2013 D910827 01 e Tools needed 10 Torx screwdriver e Estimated Repair Time 5 minutes Important This procedure can only be performed by authorized service personnel This part is contained in the Front Trim Cover a Remove the screw from the Magnetic Cover F000177 See the photo above b Remove the Magnetic Cover Assembly c Replace it Reverse the instructions to re assemble October 2013 Page 16 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immed
52. cedure Display D See Step 5 in this procedure Connect motor lt 9 cable 0920153 Route motor cable October 2013 Page 110 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the RFID Board for the Rewind Motors A000365 01 Printer Mount Tools needed Torx screwdriver Estimated Repair Time 30 minutes Preparation Remove the Covers Important This procedure can only be performed by authorized service personnel The same part number is used for both the Single and Dual Lamination Modules The Single Laminator uses the top RFID Board that is mounted AN erst 3 49 to the printer body ae The Dual Laminator uses the bottom RFID Board and is located within the Front Cover a Remove the Covers See Lamination Module Cover Removal Procedures Remove the Ribbon Rewind Motor the Gear D920170 and Encoder Wheel 810492 See Replacing the Rewind Motor D900406 Disconnect the cable f
53. ctions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Appendix A Engineer Drawings October 2013 Page 137 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106
54. ctions to re assemble October 2013 Page 92 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Output Side Upgrade Cover D910828 Tools needed Estimated Repair Time 5 minutes Important This procedure can only be performed by authorized service personnel Caution Power off the printer by unplugging the power cord from the Printer Remove the Ribbon film and card cartridges Gently pry the Cover D910828 from the center top edge while simultaneously pulling at the center of the bottom edge Reverse the instructions to re assemble Leave off for Upgraded Printers to access the port Snap into place 70 0 011A 0 N ke Page 93 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you
55. cut in is essential to order the correct mainboard Tools needed 10 Torx screwdriver Estimated Repair Time 30 minutes Preparation Remove all Covers Mainboard is located on the Baseplate See Remove Printer from base procedure Important This procedure can only be performed by authorized service personnel A Caution Turn OFF the Printer and unplug the power cord from the Printer Do not allow any part of the metal Printer body to touch the Main Board The Main Board Assembly is located underneath the Printer assemble Note The Main Board contains the power connection port and the accessory connection port Flipper Module e Remove all Covers e Remove the Printer from the base See Removing Printer from base procedure Remove Ethernet Board if applicable See Replacing the USB Ethernet Board Assembly A910551 Reverse the instructions to re assemble October 2013 Page 20 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual
56. d Repair Time 1 minute Important This procedure can only be performed by authorized service personnel Procedure Remove the Ribbon Film and Card Cartridges Use a small flathead screwdriver to release the one end Pry the rest of the cover off Reverse the instructions to re assemble Snap into place Align Tab gt a Leave it off for Upgraded Printers to access the port 7010 0151 AON E Page 12 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Output Side Cover HDP5000 2013 amp HDPii Plus D910823 01 Tools needed 10 Torx screwdriver Estimated Repair Time 5 minutes Important This procedure can only be performed by authorized service personnel AN Caution Power off the Printer by unplugging the power cord from the Printer 4 Remove the Ribbon Film and Card Cartridges Turn the Printer over and loosen the three 3 screw at the base of the Cover EE Remove the Output Cov
57. d then snap down on the output side to attach it Joj e 011A 0N ke Page 14 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Bezel Front Cover HDP5000 2013 D910702 01 HDPii Plus D910702 03 Tools needed Estimated Repair Time 10 minute Important This procedure can only be performed by authorized service personnel This part contains the OLED Display board front door and cables A Caution Power off the Printer by unplugging the power cord from the Printer a Remove the Ribbon Film and Card Cartridges b Remove all of the Covers to access this Bezel Front Cover c Remove the Magnetic Cover D910827 01 Gently pull off the Frame A Caution Do not tilt it Pull the Frame straight out from the Frame Disconnect LCD cable Note The Cable routing extends within the Front Frame Reverse the instructions to re assemble Note Line up the cover and then snap the Frame into pla
58. diately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Board Replacement Procedures Replacing the HDP5000 2013 Magnetic Head Assembly 089201 Module Kit Tools needed Torx screwdriver Estimated Repair Time 5 minutes Important This procedure can only be performed by authorized service personnel Board and Magnetic head are one piece assembly Remove the screw F000177 from the Magnetic Cover D910827 01 Remove the Magnetic Cover Assembly Pull out the Magnetic Head and Board Assembly Install new Magnetic Head and Board Push Module into place until it clicks Joj e 011 AON ke Page 18 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the LCD Board Assembly HDP5000 2013 amp HDPii Plus A910820 Tools needed Torx screwdriver Estim
59. e Roller D910107 by snapping it out from the Frame Turn card path over to access this Roller See Display A in this section Replace the Roller D910107 and reassemble if not changing the D910064 Roller a Remove the Roller D910107 to access the Roller D910064 b C Remove the Main Gear D910110 next to the Roller to clear access for removal See Display B Remove the Roller D910064 by snapping it out from the Frame See Display C Leave the Gear attached to the Roller Shaft and gently work this out from the Frame It is snapped into place Replace the Card Sensor by snapping into place Note The tabs will click when the Sensor is properly installed Reverse the instructions to re assemble Replacing the Card Rollers Cleaning Roller gear D910064 and Cleaning Roller Idler October 2013 Page 27 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 D910107 continued Display A Relates to Rolle
60. ed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Stepper Motor Assembly D920030 and Belt F000428 Tools needed 10 Torx screwdriver Estimated Repair Time 25 minutes Preparation Remove the Covers Important This procedure can only be performed by authorized service personnel Procedure A Caution Turn OFF the Printer and unplug the power cord from the Printer Remove all the Covers See Lamination Module Cover Removal Procedures Disconnect the Stepper Motor cable D900032 Remove the four 4 Torx screws F000169 that attach the Motor to the Frame Remove the Belt F000428 from the Motor e Replace as needed The self adjusting Spring F000332 will fall out Note This will be replaced when the new Motor is installed Install the new Motor Loosely install the four 4 screws Work the Belt F000428 back onto the Motor Shaft a Insert the self adjusting Spring F000332 into the hole provided from the front b Tighten the four 4 screws F000169 Allow the self adjusting Spring to hold the Motor in place See Display A within this procedure R
61. ei a x A i a d Ai v Pa x s t P r s v J A g ti 4 Y gt e G by ay wey ni 7 F E e m LA r e aS Ri gt lt LA is ut aii k n RET lt E i i Wi S EA Es f ar 7 Wes gt k Y f q gt 4 r ese N r s r Y wg r SS s e i i 7 x a 4 L HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Procedure Replace the Pulley 0840889 as needed Reverse the instructions to re assemble October 2013 Page 37 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this docu
62. emoval Procedures Note You do not need to remove the printer body to access the Main Board 3 a Disconnect the cables from the Main Board b Ensure all cables are labeled for reconnecting Refer to the Cable Board placement at the end of this section Remove the three 3 torx screws F000169 that hold to Board to the base e See Display A within this procedure Replace it with the new Main Board Reconnect the cables Refer to the Cable Board placement at the end of this section Reverse the instructions to re assemble 70 0 011A 0 N ke Page 104 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Lamination Module Main Board A000435 Display A See Step 4 in this procedure 7010 011A 0N ES Page 105 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclos
63. ent contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient October 2013 of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Reviewing the Lamination Module Mainboard connections Upper Lam Head Cables Lift sensor film LED cable D920156 to J4 RTD cable ua ae punia D920151 a to J18 F a A EASi i i age ye le L WeanneN hi t Yj e HK ehebefede b 7 tig Taippohpan WF Vie 3 Heater cartridge cable D920113 eee an piji Aimi pee N Serge d p3 piiki ee mery i 2 iR Lici Sy iin el si FOC mil oh rereer ay Page 134 October 2013 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corpora
64. equipment or media damage always remove the Ribbon and Cards from the Printer before making any repairs unless otherwise specified To prevent equipment or media damage remove jewelry as well as thoroughly clean hands to remove oil and debris before working on the Printer October 2013 Page 7 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Cover Replacement Procedures Important These procedures can only be performed by authorized service personnel The HDP Printer now uses fewer screws to attach parts such as Covers and Sensors e Many of the parts use a simply snapped into place Most Sensors and Rollers SNAP in and out to attach e Caution When replacing the Covers or any parts do NOT pinch any wires A Caution Please be careful not to force any of the snapping parts as they could break with too much pressure Reviewing the Sequence used To Avoid Damage The Covers must be removed in this sequence order t
65. er Assembly by pulling it out and off Reverse the instructions to re assemble Note First insert the tabs located at the upper edge of the Cover October 2013 Page 13 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Top Cover HDP5000 2013 amp HDPii Plus D910706 01 Tools needed Estimated Repair Time 10 minutes Important This procedure can only be performed by authorized service personnel a Remove the Ribbon Film and Card Cartridges Remove the Input Side Cover D910822 01 and Output Side Cover D910823 01 first Remove the Top Cover Assembly by pulling it up and off Starting with the input side grasp the two 2 sections from underneath Then pull out and up to release the small tabs that hold this Cover to the Frame See display A Lift the Top Cover Assembly off from the Output side Reverse the instructions to re assemble Note Start with the input side to latch the tabs an
66. everse the instructions to re assemble 70 0 011A 0 N ke Page 106 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Stepper Motor Assembly D920030 and Belt F000428 continued Display A 1 See Step 8 in this procedure Connect cable D900032 to stepper motor Loosely mount motor to sideplate with screws F000169 Do not tighten UVUVVYV Insert spring F000332 into slot Display A 2 See Step 8 in this procedure Install belt Install E clip F000428 and 140062 gear pulley D841202 Tighten screws in order Ole fe o 1ar 40 ke Page 107 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient o
67. f this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Upper and Lower Take up Motor D920118 Tools needed Estimated Repair Time 25 minutes Preparation Remove the Covers Important This procedure can only be performed by authorized service personnel The same part number is used for both the Single and Dual Lamination Modules The Single Laminator uses one 1 Motor The Dual Laminator uses two 2 Motors Both Motors use cable D920153 Hold the Motor in one hand and the Shaft in the other Push it in and turn the Motor to release it from the Frame e The lower Motor for the SINGLE Lamination is removed by turning it clock wise to release it and counter clock wise to replace it Refer to Display A in this procedure The upper Motor for the DUAL Lamination Module is removed by turning it counter clock wise to release and clock wise to replace it Refer to Display B in this procedure Display C shows the cutout area to place the Motor into before turning it to lock it in place See the display page in this procedure e Display D shows wire routing configuration See the display page in this procedure A Caution Do not pinch the wires 70 0 011A 0 N ke Page 108 HD GLOBAL CONFIDENTIAL AND
68. flathead screwdriver Estimated Repair Time 20 minutes Important e This procedure can only be performed by authorized service personnel e The Printhead will come with the cable harness attached A Caution Turn OFF the Printer and unplug the power cord from the Printer Remove the Ribbon Cartridge D910022 Remove the Back Cover D910821 01 Remove the screw at the base of the Back Cover Assembly Use a small screwdriver to pry the center tab slot to release the Cover Bend out and down to remove from the lower tab slots 70 0 011A 0 N ke Page 69 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 HDP Printhead Replacement Guide continued om rome 4 a Remove the Headlift Motor D910052 b Remove the one 1 screw that holds the Motor Mount to the Frame as shown below Note The Mount should be flush with the Frame when properly fitted Ca entepenienedteneiet e upone Pease om eons 7 ca
69. ge 113 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the RFID Board for the Rewind Motors A000365 01 continued Display A See Step 2 in this procedure Fish upper RFID cable thru hole in bezel October 2013 Page 114 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the RFID Board for the Rewind Motors A000365 01 continued Display B See Step 3 in this procedure Plug RFID
70. h may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Upper Card Path Rollers D920013 and D920018 cont Display B See Step 5 in this procedure Verify rollers spin freely Install pinch roller D920018 springs FO000338 and Install pinch rollers bushing D920017 D920013 and springs into centerplate F000338 into D920122 centerplate D920122 October 2013 Page 128 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Card Rollers D920119 and D920119 01 and D920015 Tool
71. he Headlift Motor D910052 and Headlift Sensor D910216 Replacing the Lamination Mechanism D910704 Transfer Arm Replacing the Lamination Mechanism Lam Cam Motor D910072 Replacing the Lamination Mechanism Lam Cam Sensor D910216 Sensor Replacement Replacing the Card Path Sensor D910217 Replacing the Ribbon Sensor D910556 HDP Printhead Assembly Kit 086091 Replacement Guide HDP Mainboard Cable Connection Reviewing the HDP Printer Main Board connections Reviewing the HDP Printer Main Board connections HDP5000 Flipper Module Replacement Procedures Flipper Module Cover Removal Procedures Replacing the Flipper Back Access Assembly D910847 01 Replacing the Output Side Cover D910823 01 and Input Side Covers D910846 01 Replacing the Top Cover D910848 01 Replacing the Flipper Front Cover D910845 01 Replacing the Flipper Module Gears D860280 and 810266 October 2013 49 56 57 59 60 60 63 69 73 73 74 75 75 76 71 78 79 80 Page 4 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106
72. he Sensors See Replacing the Take up Motor D920118 For the Upper Sensor remove the metal Roller D920137 by snapping it up and out from the front side Frame peg hole Note Use meh nose pliers to grab the Sensor cable and pull it out See Display A within this procedure To remove Lower Sensor D920155 repeat Step 1 to 4 Note The second drive roller gear pulley needs to be removed first for easy access a Remove the metal roller D920137 by sliding out b Loosen the Sensor cable grab the Sensor cable and pull it out 70 0 011A 0 N ke Page 100 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Film Sensor D920155 Upper and Lower continued Step Procedure Replace Sensors Note The Sensor Board slides into the Frame holding tabs Ensure that the wires feed over the Roller a See Displays B C and D within this procedure for wire routing EE Reconnect the wire at the
73. he above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Film Sensor D920155 Upper and Lower continued Display D Top Sensor removal Grip the blue green wires with needle nose pliers or small flat screwdriver See Step 7 within this procedure 7010 011A 0N ES Page 103 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Lamination Module Main Board A000435 Tools needed Torx screwdriver Estimated Repair Time 30 minutes Preparation Remove the Covers Important This procedure can only be performed by authorized service personnel A000435 is located on the baseplate Procedure A Caution Turn OFF the Printer and unplug the power cord from the Printer Remove all the Covers See Lamination Module Cover R
74. iately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Removing the Baseplate HDP5000 2013 amp HDPii Plus D910372 Tools needed 10 Torx screwdriver Estimated Repair Time 20 minutes Preparation Remove all Covers See Important This procedure can only be performed by authorized service personnel e This procedure is used when replacing the Main Board A Caution Power off the Printer by unplugging the power cord from the Printer Remove the two 2 screws from the Front of the Printer body Turn the Printer on its front and remove the three 3 Torx screws from the bottom center of the Printer base Remove the wire connections Note Ensure each wire is labeled correctly Tilt base back to access the wires A Caution Do not allow any part of the metal Printer body to touch the Main Board Gently ease the Baseplate off of the Printer body from the Motor side of the Printer 7010 0151 AON E Page 17 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please imme
75. ing the Rewind Motor D900406 Gear D920170 Tools needed Small flathead screwdriver a hook tool for O Ring Estimated Repair Time 30 minutes Preparation Remove the Covers Important This procedure can only be performed by authorized service personnel The same Rewind Motor is used for both Single and Dual Lamination Modules The Single Laminator uses one 1 Rewind Motor The Dual Laminator uses two 2 Rewind Motors sere 1 A Caution Turn OFF the Printer and unplug the power cord from the Printer Remove the Covers See Lamination Module Cover Removal Procedures Disconnect the cable D920147 from the top of the Motor Disconnect the wire bundle from the holding clip Note Observe how the wires are routed Disconnect the Encoder Sensor cable D920147 from the Encoder Sensor Board A000126 Note This cable is located toward the bottom of the Rewind Mount Unsnap the Encoder Sensor A000126 from the Rewind Motor Frame Note This will make it easier for reassembly e See the display on the next page Unclip the Rewind Mount from the top Note The top tab must be lifted slightly to release the Motor Frame Be careful NOT to bend the metal Encoder wheel Note The Encoder Sensor must clear the Encoder Wheel when removing it e See the display on the next page October 2013 Page 117 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprieta
76. is information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Card Path and Roller Replacement Procedures Replacing the Card Path Assembly HDP5000 2013 amp HDPii Plus D910721 Tools needed Torx screwdriver Estimated Repair Time 20 minutes Preparation Remove all Covers Important This procedure can only be performed by authorized service personnel A Caution Turn OFF the Printer and unplug the power cord from the Printer Important Card path removal makes parts removal easier Relates to other procedures Remove the two 2 screws from the card path Note One screw is located at the back next to the Card Feed Motor Assembly D910074 One screw is located at the back opposite side October 2013 Page 25 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card
77. losed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Front Door Assembly HDP5000 2013 amp HDPii Plus D910811 01 Tools needed Estimated Repair Time 5 minutes Important This procedure can only be performed by authorized service personnel Step Procedure A Caution Power off the Printer by unplugging the power cord from the Printer Remove the Ribbon Film and Card Cartridges 3 a Open the Cover b Flex the Front Cover Assembly from the center bottom to release the two 2 side pins from the Frame Reverse the instructions to re assemble October 2013 Page 10 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 H
78. ment to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Motor Replacement Procedures Replacing the Drive Train Stepper Motor Assembly HDP5000 2013 amp HDPii Plus D910729 Tools needed Torx screwdriver Estimated Repair Time 20 minutes Preparation Remove all Covers Important This procedure can only be performed by authorized service personnel Located in the Card Path The Card Path does not need to be removed for this procedure Step Procedure A Caution Turn OFF the Printer and unplug the power cord from the Printer Remove all of the Covers Remove the three 3 screws from the Stepper Motor D910729 0910729 F000170 3 Stepper Motor ao Connecter KEO outer view continued next page 7010 0 1 ar 40 ke Page 38 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Ar q Asy
79. n If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 HDP5000 Lamination Module Replacement Procedures Important These procedures can only be performed by authorized service personnel Use this procedure for the replacements of all parts All Covers must be removed to access the parts within the lamination module All media must be removed for these procedures D920337 01 f D910821 01 October 2013 Page 90 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Lamination Module Cover Removal Procedures Replacing the Back Access Assembly D910821 01 Tools needed Estimated Repair Time 5 minutes Important This procedure can only be performed by authorized se
80. nated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Contacts North America Europe Middle East and Africa 15370 Barranca Parkway Phoenix Road Irvine CA 92618 Haverhill Suffolk CB9 7AE USA England Phone 800 237 7769 Phone 44 1440 714 850 Fax 949 732 2120 Fax 44 1440 714 840 Tech Support 866 607 7339 6 M F 7am 6pm CST Tech Support 44 1440 711 822 M F 9am 5pm GMT Asia Pacific Brazil 19 F 625 King s Road Av Guido Caloi 1985 Pr dio 18 North Point Island East S o Paulo SP Hong Kong CEP 05802 140 Phone 852 3160 9800 Phone 55 11 5514 7100 Fax 852 3160 4809 Fax 55 11 5514 7109 Tech Support 852 3160 4895 M F 9am 6pm GMT 8 Tech Support 55 11 5514 7110 M F 9am 6pm ATC support hidglobal com October 2013 Page 3 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to a
81. nly the upper Idler Pulley D900241 needs to be removed Note Replace it with the new Belt To replace the Pulley D900287 remove the lower Idler pulley D900241 and Belt 220082 Note Loosen the set screw in the pulley to remove it e The neck of the Gear goes up when replaced 70 0 011A 0 N ke Page 80 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing any of the Flipper Module Gears Continued To replace the Main Pulley D850190 follow Steps 1 to 6 Note Remove the lower Idler Pulley to allow clearance for removal of Main Pulley Replace it with the new pulley D850190 This pulley has an inner rib that must be carefully replaced by tilting the flat side in first the press in the pulley to the Shaft To replace the Gear D860280 follow Steps 1 to 7 Note The Lower Idler Pulley D900241 the Belt 220082 the Pulley D900287 and the Stepper Motor must be removed to access the Gea
82. ny of the parts are simply snapped e Be careful not to force any of the snapping parts as they could break with too much pressure Most of the Sensors and the Rollers simply SNAP IN and OUT for attachment Flipper Top Door Upgrade Cover Flipper Back Access Panel Flipper Output C Over DS10623 01 Flipper Front d Cover snes l Flipper Input Side 7010 011A 0N ke Page 75 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Flipper Back Access Assembly D910847 01 Tools needed 10 Torx screwdriver Estimated Repair Time 5 minutes Important This procedure can only be performed by authorized service personnel a Use a flat screwdriver to gently pry the Access Cover out from the top slot b Fold it down to open it c Release the tab from the slot on the bottom Frame Reverse the instructions to re assemble October 2013 Page 76 HD GLOBAL CONFIDENTIAL AND OR P
83. o avoid damage to these parts HDP5000 2013 Front Door D910811 01 Back Cover D910821 01 Input Side Cover D910822 01 Output Side Upgrade Cover D910828 01 Output Side Cover D910823 01 Top Cover D910825 01 Full Assembly Front Cover with Cable and LCD D910702 01 ea a a a HDPii PLUS Flipper Module Front Door D91081 1 01 Back Cover D910821 01 Input Side Cover D910846 01 Output Side Cover D910850 01 Top Cover D910860 01 Front Cover D910862 01 1 2 3 4 5 6 70 0 011A 0 N ke Page 8 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Reviewing the HDP Printer Covers 0910706 01 0910823 01 gt HDP5000 D910702 01 HDPiiPlus D910702 03 October 2013 Page 9 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disc
84. of the Motor IN to release the Motor a Disconnect the Headlift Sensor from the Harness b Leave the Sensor D910216 in the Mount if not replacing it If you need to replace the Sensor use a small flathead screwdriver to release the Sensor Move the flag from out of the Sensor area to clear the Sensor a Slide the Sensor out from the tabs b Replace it with the new Sensor and click it back into place Ole fe o 1ar 40 ke Page 50 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replace the Headlift Motor Ensure the Shaft tab fits in to the hole provided in the Frame Note The top spine of the Shaft faces up The point of the Shaft must fit into the Frame hole provided Reverse the instructions to re assemble A Caution Do not pinch the wires Note how wires are feed through Routing wires October 2013 Page 51 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and o
85. on 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Ribbon Sensor D910556 Tools needed 10 Torx screwdriver Estimated Repair Time 30 minutes Preparation Remove the Covers Important This procedure can only be performed by authorized service personnel Located on the Mechanism Procedure A Caution Turn OFF the Printer and unplug the power cord from the Printer Remove the Covers 3 Remove the base plate with the Mainboard attached Remove the 3 screws that hold the base plate to the printer frame NOTE While the procedure can be done with the base plate in place it may offer better access if removed entirely 7010 011A 0R ES Page 63 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Remove the Print Platen Stepper Motor 3 screws hold the motor to the frame NOTE When replacing the motor it is
86. or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Film Supply Motor D910723 Ribbon Supply Motor D910725 or RFID Board A000365 HDP5000 2013 amp HDPii Plus Tools needed 10 Torx screwdriver Estimated Repair Time 30 minutes each Preparation Remove all Covers For RFID replacement remove the Printer from the base See the Removing the Baseplate procedure Important This procedure can only be performed by authorized service personnel D910725 D910723 Step Procedure A Caution Turn OFF the Printer and unplug the power cord from the Printer This procedure is used to replace the RFID Boards A000365 The same procedure is used for both Supply Motors D910723 and D910725 October 2013 Page 43 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unin
87. r 0910107 Push down and out to unlock the Shaft from the Frame See Step 3 in this procedure Display B You should remove this Gear to clear access for Roller removal which snaps on and off easily See Step 5 in this procedure Display C Relates to Roller 0910064 Push down and out to unlock the Shaft from the Frame Leave the Gear attached to the Roller Shaft See Step 5 7010 0151 AON ke Page 28 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Card Rollers HDP5000 2013 amp HDPii Plus D910062 D910455 and D910065 Tools needed Torx screwdriver Estimated Repair Time 30 minute Preparation Remove all Covers Important This procedure can only be performed by authorized service personnel A Caution Turn OFF the Printer and unplug the power cord from the Printer Important Card Path removal makes parts removal easier October 2013 Page 29 HD GLOBAL CONFIDENTIAL AND OR PROPRIE
88. r D860280 Remove the E Clip from the Gear D860280 Shaft Replace it with the new Gear Note The neck of the Gear D860280 goes in To replace the Card Transport Drive Gear 810266 follow Steps 1 to 9 Remove the Gear Replace it with the new Gear Note The neck of the Gear goes out To replace the Main Pulley D850190 follow Steps 1 to 6 Pull up on the pulley Replace it with the new pulley Gear DS60250 Transport Gear Pulley DSO0287 Pulley Main D350190 Gears Belt 220082 een 70 0 011A 0 N ke Page 81 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Flipper Table Assembly D900205 Tools needed 10 Torx screwdriver Estimated Repair Time 20 minutes Preparation Remove the Covers Important This procedure can only be performed by authorized service personnel sope o B A Caution Turn OFF the Printer and unplug the power cord from the Printer Remove all the
89. r proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Print Stepper Motor D910727 and or the Print Stepper Motor Belts F000093 2 belts and or the Print Motor Stepper Pulley D840888 Tools needed 10 Torx screwdriver Estimated Repair Time 20 minutes Preparation Remove all Covers Important This procedure can only be performed by authorized service personnel October 2013 Page 52 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Roll the Motor D910727 in a downward angle CCW to release the P
90. r used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Headlift Motor D910052 and Headlift Sensor D910216 Tools needed Torx screwdriver Estimated Repair Time 20 minutes Preparation Remove all Covers Important This procedure can only be performed by authorized service personnel Remove the one 1 screw F000177 that holds the Mount to the Frame Note The Mount is flush with the Frame when properly fitted Ooi eo e ar 40 mre Page 49 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Step Procedure Pull out the Motor Press the locking tab located on the right side
91. rance to remove the RFID Board a Remove the two 2 screws from the Front of the Printer body b Turn the Printer on its front and remove the three 3 Torx screws from the bottom center of the Printer base Life Printer body from base See Display A within this procedure October 2013 Page 23 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the RFID Board Assembly A000365 Step Procedure Replace the RFID PCB Board A000365 by sliding into place under the holding tabs See Display A Reverse the instructions to re assemble Display A See Step 4 in this procedure k October 2013 Page 24 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of th
92. rint Stepper Motor Belt F000093 from the Pulley Check the Belts and Pulley for excessive wear Replace the Belt F000093 or the Pulley D840888 If replacing the Gear remove the clip 140063 that attaches the Gear to the Shaft Replace it with the new Gear D840888 Replace the clip on the Shaft 7010 o 1ar 40 ke Page 53 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Print Stepper Motor D910727 and or the Print Stepper Motor Belts F000093 2 used and or the Print Motor Stepper Pulley D840888 Step Procedure Replace the two 2 Print Stepper Motor Belts F000093 2 as needed Note One of the Belts goes around the Print Platen Roller Gear D910109 ap ie F000093 2 ed Install this belt first When replacing the motor first attach the Belt to pulley first then roll the Motor up to set Into place 7010 0110AN ES Page 54 HD GLOBAL CONFIDENTIAL
93. rint Stepper Motor Belts F000093 2 used and or the Print Motor Stepper Gear D840888 Remove Printhead amp Stepper Motor October 2013 Page 35 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Procedure Hold the Pulley D840889 on the Shaft and lift up and to the left to remove the Roller Install the new roller Fit the Shaft end into the hole provided Notice the flat side of the bushing goes to the flat side of the Frame Note There is a small notch on the bushing to indicate the flat side This notch faces to the right Assembly D910109 ieee a Shaft in hole 7010 011A 0R ES Page 36 rE Ts J i a y T T Va 5 k ga a a j W aes on a 2 as ital z a os are AF jS 2 i _ 7 5 y r aT a e S P i j 4 g 7F 20 ee m a F l Lr A f P eo F l T q H iam m a i m m wi Je Pr n y t a d a i f gt o Cie y E S
94. rn this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Gear D860280 and Pulley D841202 Display A See Step 3 in this procedure D860280 gear D841202 pulley Ole fe o 1ar 40 ke Page 125 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Upper Card Path Rollers D920013 and D920018 Tools needed 10 Torx screwdriver Estimated Repair Time 20 minutes Preparation Remove the Covers Important This procedure can only be performed by authorized service personnel These are located on the CenterPlate Input and Exit D920013 shown above All Rollers are held in place with Springs Use a small screwdriver for removal s D920018 shown above Procedure A Caution Turn OFF the Printer and unplug the power cord from the Printer Remove the Covers See
95. rom the RFID Board 4 Remove the two 2 screws F000177 from the RFID Board Note Slide the Board out from the Frame See i er A in this a eis Replace it with the new RFID Board Note This Board will slide into slots on the left side K Reconnect the cables Note The top Board connects to J19 The bottom Board connects to J20 Replace the Ribbon Rewind Motor Reverse the instructions to re assemble Refer to Display A below October 2013 Page 111 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the RFID Board for the Rewind Motors A000365 01 Display A See Step 4 in this procedure Place gear D920170 on shaft Secure with Secure with Place encoder screws wheel 810492 retaining ring F000177 on shaft 140048 October 2013 Page 112 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which m
96. rporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Card Transport Drive Gears 810266 Main Pulleys D850190 and Belt 220082 Display C See Step 6 in this procedure Loop belt between tensioner pins Install pulley D850190 and retaining ring lt Install pulley 0850190 belt 220082 and 140048 to input shaft i retaining ring 140048 onto feed shaft Loop belt between tensioner pins Install pulley D850190 and retaining ring 140048 to end shaft Install pulley D850190 belt 220082 and retaining ring 140048 onto feed shaft 7010 011A 0N ES Page 123 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Gear D860280 and Pulley D841202 Tools needed 10 Torx screwdriver and E Clip Removal tool Estimated Repair Time 25 minutes Preparation
97. rpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Installing the USB Ethernet Board Assembly A910551 continued Display A See Procedural Step 4 in this procedure Display B October 2013 Page 22 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the RFID Board Assembly A000365 Tools needed 10 Torx screwdriver Estimated Repair Time 30 minutes Preparation Remove all Covers Remove Printer from base to access this part Important This procedure can only be performed by authorized service personnel The complete Printer body must be removed from the Baseplate to allow clea
98. rvice personnel Remove 2 one screw from the bottom of the Rear Cover Using a flat screwdriver and from the top slot gently pry the access Cover out Fold it down to open Release the tab from the slot on the bottom Frame Reverse the instructions to re assemble e Insert the bottom tabs first 70 0 011A 0 N ke Page 91 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Output Side Cover D910823 01 and Input Side Covers D910846 01 Tools needed 10 Torx screwdriver Estimated Repair Time 5 minutes Important This procedure can only be performed by authorized service personnel i a 4 y yh fs Turn the Lamination Module over and loosen the three 3 torx screws located on the Baseplate of each Side Cover Lift it up from the bottom to release the top tabs on both sides e The top Cover can be removed along with the side Covers all in one piece Reverse the instru
99. ry information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Step Procedure Reverse the instructions to re assemble a Line up the bottom of the Rewind Motor on the tabs b Snap the top rewind Motor to the Frame into the tab provided c Replace the Sensor by 1 inserting the tab into one of the two 2 holes on the Sensor and by 2 snapping it onto the 2nd tab Connect cable D920147 to sensor A000126 Assemble to upper or lower mount Mount sensor to rewind backplate Ooi fe 011A 0N ES Page 118 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii
100. s document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Lamination Mechanism Lam Cam Sensor D910216 Tools needed 10 Torx screwdriver Estimated Repair Time 20 minute Preparation Remove all Covers Important This procedure can only be performed by authorized service personnel Procedure A Caution Turn OFF the Printer and unplug the power cord from the Printer Important Card path removal makes parts removal easier Relates to other procedures This procedure is used to replace the Motor D910072 and the Lift Sensor D910216 e Unplug the Sensor wire from wire Harness Remove the two 2 screws that attach the Sensor to the Lamination Mechanism Frame Replace the Sensor D910216 Reverse the instructions to re assemble October 2013 Page 59 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual P
101. s needed 10 Torx screwdriver Estimated Repair Time 20 minutes Preparation Remove the Covers Important This procedure can only be performed by authorized service personnel p P t D920119 01 2 used Prepare the printer by removing the Gears 810266 and D850190 See Replacing the Card Transport Drive Gears 810266 Main Pulleys D850190 and Belt 220082 Remove the Shaft Bushing D900046 e Turn it counter clockwise to remove it Note Use a flathead screwdriver to release the tab 70 0 011A 0 N ke Page 129 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Card Rollers D920119 and D920015 Display B D920015 below See Step 6 in this procedure C October 2013 Page 130 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any
102. self tensioning F000177 3 os See Replacing the Print Stepper Motor D910727 and or the Print Stepper Motor Belts F000093 2 belts and or the Print Motor Stepper Pulley D840888 Joi co 011A 0R ES Page 64 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 a a7 d qm a 7 aio a DP5000 Printhead Assembly Kit 086091 Replacement Guide Ooi e o gt ar 40 hk Page 65 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01
103. stiystouecoreie Pimes a Replace the complete Printhead Assembly 7 b Replace the Printhead cable and ground strap c Replace the Headlift Motor D910052 A Caution When replacing the Printhead Assembly ensure that the Printhead surface does not get scratched by any other Printer parts October 2013 Page 70 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 HDP Printhead Replacement Guide continued Step Procedure Fit the Frame Mount pin into the slot provided within the Printer Frame Important It must click down solidly into the exact hole as shown below Display Frame Mount Pin Step 9 if Hs Print Platen Roller slot October 2013 Page 71 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global
104. t contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 s pe 7 After replacing the supply motor tighten the screws in this order shown 1 TAKE UP MOTORS To remove Film Take up Motor D910726 or the Ribbon Take up Motor D910724 Disconnect the Motor Fan cable Assembly D910741 from the motor Film Take up Motor Ribbon Take up Motor Leave the black plastic Encoder wheel collar on the Film Supply Motor Ooi fe 0 1 ar 40 ke Page 46 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0
105. tended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Procedure Supply amp Take up Motors amp RFID Board D910724 Ribbon SUPPLY MOTORS To remove Film Supply Motor D910723 or the Ribbon Supply Motor D910725 Disconnect the Motor Fan cable Assembly D910741 from the motor Ooi 0 01 100 ES Page 44 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Step Procedure Film Supply Motor Ribbon Supply Motor 5 Pull out the Supply Motor Replace it with the new Film Supply Motor D910723 or Ribbon Supply Motor D910725 Line up the screw holes Note The Motor will only fit in one way Ooi fe 011A 0N ES Page 45 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This documen
106. tion 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Reviewing the Lamination Module Main Board Connections Lower Head Lift Motor Cables x j AJ Headlift motor cable D920153 to J8 Lidl LSYO gt October 2013 Page 135 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Reviewing the Lamination Module Mainboard connections Upper Head Lift Motor Cables Headlift motor cable D920153 to J10 7010 011A 0N ES Page 136 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restri
107. turn this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Platen Card Roller HDP5000 2013 amp HDPii Plus D910101 Tools needed Torx screwdriver Estimated Repair Time 20 minutes Preparation Remove all Covers Important This procedure can only be performed by authorized service personnel A Caution Turn OFF the Printer and unplug the power cord from the Printer Important Card path removal makes parts removal easier Relates to other procedures Remove the large Gear D910485 and D910112 to access the Rollers These Gears are attached with an E Clip and a C Clip O91046 j 0910110 0910101 s Joj e 011A 0N ke Page 33 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Procedure 3 Remove the E Clips 140062 on both sides of the Platen Roller D910101
108. uplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 To install the new sensor position the new sensor in the same location and push down to click it into place NOTE The white wire connector is to the outside Reassembly all parts using reverse assembly process Be careful not to pinch any wires Plug the new sensor to the mainboard location JP11 Procedure is now completed Ooi fe 0 1 ar 40 ke Page 68 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 HDP Printhead Assembly Kit 086091 Replacement Guide Tools needed 10 Torx screwdriver small
109. wind the Flipper Sensor Bundle Cable from the top of the Output Roller Assembly The Output Roller Assembly D910404 clips into the two 2 slots on either side of the Frame e Gently pull the Assembly from the Sensor side Frame just enough for the Assembly to be pulled out from its slots October 2013 Page 83 HD GLOBAL CONFIDENTIAL AND OR PROPRIETARY INFORMATION This document contains confidential and or proprietary information which may not be duplicated published disseminated or disclosed or used for any purpose without the written consent of HID Global Corporation If you are an unintended recipient of this information or are unwilling to accept the above restrictions please immediately return this document to HID Global Corporation 15370 Barranca Pkwy Irvine CA 92618 3106 CIDI HDP 5000 2013 HDPii PLUS Card Printer Service Manual PLT 01656 rev 1 0 Replacing the Flipper Output Roller D900123 Tools needed Estimated Repair Time 15 minutes Preparation Remove the Covers Important This procedure can only be performed by authorized service personnel Remove all the Covers Remove the Output Roller Assembly D910404 Note The Output Roller Assembly D910404 clips into the two 2 slots on either side of the Frame Gently pull from the Sensor Side Frame just enough for the assembly to be pulled out from its slots Remove the Lower Idler Pulley D900241 the Belt 220082 and the Main Pulley D

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