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Release Overview SV8100 R4

1. Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 38 of 67 Extension Information Shows the active settings for Various features amp 2 hG Apply Refresh Home Copy Copy system Data 93 03 Extension Information Group 02 Related program 24 09 02 Stenson EEN G 03 Related program 24 09 01 S SEA 04 Related program 24 09 04 01 Cal Forward Type Both Ring Al Calo Oa Forward off 05 Related pro ram 11 11 07 aging 06 TE t a g 02 Call Forward Destination for Both Ring All Calls and No Answer 07 Related program 11 11 08 08 Related program 11 12 09 03 Call Forward Type Busy Call Forward off 09 Related program 11 12 09 04 Call Forward Busy Destination 10 Related program 11 11 12 11 Time 05 Call Forward Tpe Follow Me Disable 12 Related program 11 11 12 06 Call Forward Destination for Follow Me 13 Time 14 Related program 11 11 15 07 Do Not Disturb No setting 11 11 16 Bop roa 15 Related program 11 11 18 s ai ee 16 Related program 11 11 19 09 Message Waiting Receive 17 Related program 11 11 33 18 Related program 15 07 10 Alarm Clock 1 Disable Function 29 11 Preset Time at Alarm 1 00 00 19 Related program 11 11 65 20 Related program 11 11 43 12 Alarm Clock 2 Disable 13 Preset Time at Alarm 2 00 00 14 Forced Inte
2. C4 C4 BRI trunks ist dick sets P and DID for all modes 2nd dick sets P MP and DID for all modes Boren Oem _ TOS b This page shows connected trunks Lines 1 12 Item 1 Logical trunk type dick to show more detail in Properties sliding pane Item 2 Add or remove from trunk access group Item 3 Change trunk type Normal or DID for all night modes 001 BRT WI DDI 002 BRT WI DDI 003 BRT WI DDI 004 BRT WI DDI Exclusively for use by NEC Unified channel partners 58 of 67 Upload Set the time amp date Send your changes to the SL system Disconnect your PCPro session If you want to make further changes oe From the Chassis View you can am mna SCL ERS access all other configuration by Eien clicking on the device Transfer Operst No Transler Target 2 1 3 DDI Name io IERA minap LS trate ene Done Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 59 of 67 10 03 ESI Channel 1 Configuration 10 03 SLI Configuration 10 03 COI Configuration 10 03 BRI Configuration 10 03 VOIPDB Configuration 10 04 Music On Hold Setup 10 20 External Equipment LAN Setup 10 24 Daylight Savings Setup 10 61 Relay Port Setup 11 01
3. Disable Disable 12 Disable Disable Disable 05 Disable Disable Disable 13 Disable Disable Disable HEERE 06 Disable Disable Disable 14 Disable Disable OF Disable Disable Disable 15 Disable Disable Disable 08 Disable Disable Disable 16 Disable Disable Disable WAM Wadd This program displays the setting of each department group Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 40 of 67 ISDN Layer 1 Status Shows the Layer 1 status of each ISDN circuit SL1100 Slot 00 Not available Slot 01 BRI card on KSU PCB Slot 02 BRI card in expansion slot 1 Slot 03 BRI card in expansion slot 2 SL1000 Slot 00 Not available Slot 01 Not available Slot 02 BRI card in expansion slot 1 Slot 03 BRI card in expansion slot 2 Slot 04 BRI card in expansion slot 3 Slot 05 Expansion KSU 1 Slot 10 Expansion KSU 2 Slot 13 Expansion KSU 3 System Data Zoek amp 90 60 T1 TSDN Layer Status Apply Refresh Home Copy Copy Information Group Slot Cabinet 1 Slot 00 0 Slot Link Status o0 i 02 n e 03 nja This program displays layer status information for T1 PRI BRI CCH E1 packages System Data amp
4. InMail will always be configured For existing installation WARM start InMail will only be configured IF certain CMD s are NOT changed from default Compatibility with PCPro PCPro V3 00 will detect the InMail settings after a download and inform the user if they are default or not The following CMD will be changed when InMail is automatically configured Title Initial Value Restart of SL i 47 01 17 InMail Start Port 11 07 Department Group Pilot Number No C Group 32 45 01 01 VM Department Number o o 15 03 01 SLT DP DTMF Setting 1 w All InMail Ports 15 03 03 SLT Terminal Type eooo o All InMail Ports 16 02 Department Group Assignment 1 o All InMail Ports Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 42 of 67 New Installation COLD start CFVMS card is installed and the SL is then COLD started default databse The following CMD will be changed CMD No New Data Value 47 01 17 InMail Start Port Refer to Table47 01 17 11 07 Department Group Pilot Number 5999 Group 32 45 01 01 VM Department Number All InMail Ports All InMail Ports All InMail Ports Table 47 01 17 ace Port range 8 Start Port Port Range 16 Existing Installation Warm Start CFVMS card is installed into an existing SL system that has a custo
5. PCPro Extensions Extension Keytelephone Function key Programming port or key Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 7 of 67 a Same as SV8100 R5 Yes 3 3 Minibar Confirmation Confirmation tone is heard after entering Minibar items at a guest phone Md L Dial 781 Item Recall Quantity Recall ff Wh gt fie gt ins a em aT Gives confidence that the item has been accepted 3 3 1 Benefits 3 3 2 Required Software and Hardware e SL1x00 R3 software 3 3 3 Training Course Required e If SL trained no further training required e SL1x00 Hospitality Training or SV8100 Hotel recommended 3 3 4 Technical Information No new CMD s Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 8 of 67 Same as SV8100 R5 Yes 3 4 IP DECT Enhancement 2 Call Information Second call indication to a busy IP DECT handset Notes e tis not possible to transfer call 1 and call 2 together It is not possible for an IP DECT user to make an enquiry call whilst a 2 call is waiting It is not possible for an IP DECT user to transfer off the 1 caller whilst a 2 call
6. cecccccessecceeeseeeeeeeseceeeeeceeseneeeeeas 21 3 15 Display Hotel Guest Name on Called IP DECT Phone ccccecccccesseceeeesseceeaeseceeseneceeeeeeeeeeas 22 S16 ISDN Layer 1 SUDEGPVISIOMN ienien sete eee toilets cieiaaseaneiaainc AT 23 Dele OCI IVI ROY na a O S 24 318 MOE CAMP wines Sane Ales ee ese et ih a a 25 S219 CaTa O a aAA 27 3 20 DisplaviHotel GUEST NIMEsensa nena r a E NA 29 3 21 Warning Tone foriP DEGT OUTOF RIN Esnia nn 30 3 22 SMDR Buffer Expansion with MEMDB Card seessssessensesernsssresssreressreresrrressrereserersseeresereeseeeee 31 323 SORKEY DRADE c R E E A 32 324 Navicatonm Key Enhancement Ssnin esr a E ANA 33 325 WepProlmMporovement ss NR E EN A 35 320 MMA O SEINE aa a a r a A NAS 42 3 27 VRS Message Increase with MEMBD iiiccicisccetsgcetoaeidiacdedaveevissachvabetuasavanecoushedaweevdsencgvaretcaserness 44 3 28 SeCLDOND DUNNE a Cdllecineunni a a N ide otuteaeteaepuntedasaseieauseteeannetanantes 45 329 Flexible Lane Ude E er NN 46 320 Second Call for TRG MeEmDErS ssnidasan a a 47 S31 SINP HOtAESkiINe LOCO are NR 48 3 32 Group Galls Ring when callis Parke dessini a EAN 49 SS TEAN O Veen T E 50 34 Lone One Touch Key Press cenam a A A N 52 3 35 Masking of SIP Trunk Authentication Details cccccccsseccccessececeeseceeceecceseeecessueceeseneeeeeas 53 4 MAINTENANCE Li Biv wiciactecateaenssais Secaeateactatan Senetatieae id aaa aaa a a ak 54 4 1 PEPrO CONNECTION ACCOUNTS sniccist
7. 42 03 42 03 42 03 42 03 Guest name ae ar a a ae gare Staff a a nd e Guest Guest t Bo o Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 29 of 67 Same as SV8100 R8 Yes 3 21 Warning Tone for IP DECT Out of Range R3 improves the tone type given for Out of range or powered off IP DECT phones Rather than the standard busy tone an unavailable tone is give Faster busy to allow the user to know the extension 1s not contactable rather than on a call Call forwarded to alternative destination n gt B IP DECT handsetout if range 3 21 1 Benefits Allows callers to make a more informed decision on contacting the extension again 3 21 2 Required Software and Hardware e SL1x00 R3 software 3 21 3 Training Course Required e ff SL trained no further training required e SL1x00 IP DECT Configuration Training recommended 3 21 4 Technical Information New CMD s 24 01 15 SIP Out of Range Timer Default 4 seconds 80 01 16 Service Tones Lock out tone it is not necessary to change this tone setup Call Forward is setup in existing CMD 24 09 The terminal display will show SIP Out of Range and the caller will hear lock out tone whan placing a call to an IP DECT or SIP device th
8. Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 48 of 67 3 32 Group Calls Ring when call is Parked Prior toR3 if a Station Group Member put a call on Park Hold no further Station Group calls would appear to that extension R3 removes that restriction Parked Call Calls to the Pilot Group that has a call parked Pilot Group 3 32 1 Benefits Allows Station Group Members more efficient call handling 3 32 2 Required Software and Hardware e SL1x00 R3 software 3 32 3 Training Course Required e If SL trained no further training required 3 32 4 Technical Information No programming is required to enable this feature Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 49 of 67 Same as SV8100 R8 Yes 3 33 Team Key The Team key function enhances the current Virtual Extension key operation Virtual Extension keys can also show the status of co worker s extensions Currently Virtual extensions when not ringing just flashing do not show caller information on the terminal display Virtual keys do not show caller information for internal calls Virtual extension keys can be set to ring
9. Display Hotel Guest Name on Calling System Phone Display Hotel Guest Name on Calling IP DECT Phone Display Hotel Guest Name on Called IP DECT Phone ISDN BRI Layer 1 Supervision Lock MIC Key Mode Clamp Call Tax Information AOC Non license items from SV8100 R8 Hotel Guest Name indication Warning Tone for IP DECT Out of Range SMDR Buffer Expansion with MEMDB card Softkey Disable Navigation Key Enhancements Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 4 of 67 WebPro Improvement InMail Auto Setting VRS Message Increase with MEMDB Set DND During a call Flexible Language Second Call for IRG Members Simplify Hotdesking Logoff Group Calls Ring when Call is Parked Team Key Long One Touch Key Press Masking of SIP Trunk Authentication Details License items There are no new licensed items in SL1x00 R3 SL1x00 Applications No new enhanced applications SL1x00 Hardware No new hardware added Associated Items PC Programming SL1000 amp SL1100 PCPro Connection Accounts Increased SL1100 V3 01 only New Initial Install Wizard Improved Chassis View New Properties Pane DDI Edit Destination Picker Quick Launch Toolbar For additional information please refer to the SL1000 or SL1100 Product Overview documents All training courses against new items require
10. Indication Incoming Ring Group 3 30 1 Benefits Allows users to better make decisions on how to handle the new call 3 30 2 Required Software and Hardware e SL1x00 R3 software 3 30 3 Training Course Required e If SL trained no further training required 3 30 4 Technical Information No new CMD s have been added for this feature Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 47 of 67 3 31 Simplify Hotdesking Logoff Same as SV8100 R8 Yes Hotdesking for the 24T1XH IP terminal is supported on R3 This allows a user to select the extension number when logging in at the IP terminal enabling the same terminal to be used by more than one user R3 also includes the simple logoff method by pressing the Exit key for longer than 1 second allowing the user to quickly logoff ready for the next user h Press the Exit key for longer than 1 second to logoff 3 31 1 Benefits Allows much easier use of hot desk feature 3 31 2 Required Software and Hardware SL1x00 R3 software 24TiXH IP Terminal BE110277 white or BE110278 black MEMDB card BE110247 VOIPDB card BE110290 3 31 3 Training Course Required e If SL trained no further training required 3 31 4 Technical Information No new CMD s have been added for this feature
11. 15 VRS Queue Message for Department Group 24 02 Transfer System Options 25 01 VRS DISA Line Basic Setup 25 06 VRS DISA 1 digit Code Attendant Setup 25 07 VRS5 DISA Service System Timers 31 02 Internal Paging Group Assignment 32 02 Doorphone Ring Assignment 35 01 SMOR Options 35 02 SMOR Qutnut Options 40 10 Voice Announcement Service Option 42 03 Class of Service Options Hotel Motel 45 01 Voice Mail Integration Options 47 01 InMail System Options 47 02 InMail Station Mailbox Options 47 11 InMail Answer Table Options 47 13 InMail Dial Action Tables 80 01 02 Service Tone Setup 81 01 COI Initial Setup 82 04 SLI Initial Setup 84 19 SIP Extension Codec Information basic setup 90 10 System Alarm Setup 90 16 Main Software Information 90 31 DIM Access Over Ethernet 90 34 Firmware Information 90 50 System Alarm Display Setup 90 60 TL ISDN Layer Status Information 93 03 Extension Information Technical Information The diagram shows the CMD s changed by the Initial Setup Wizard 4 SES ESE ES ES ES SES ES SES ES H H DnE ol l He Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 60 of 67 5 1 3 Chassis View Enhancements V3 01 PCPro only The Chassis view is now the hub of the SL PCPro all configuration can be done
12. Example Extension 200 fen pipip At Extension 200 Function key 07 is a Team Key for a co worker s extension number 251 External calls to extension 251 ep These CMD setting setting are applied to Not ring flash only 15 09 0 Extension 200 Ring and flash 15 09 1 Function key 07 Continuous ringing 15 18 05 0 e E Show CLI if set to Not ring 15 18 03 1 Extension 251 Note for external calls CLI is always shown 1f the key is set to ring in 15 09 Internal calls to extension 251 coD ASe ma oe setting are applied to Not ring flash only 15 09 0 Extension 200 Ring and flash 15 09 1 Function key 07 Continuous ringing 15 18 05 0 Single burst of ring 15 18 05 1 Extension 251 Show CLI 15 18 04 1 Extension 251 Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 51 of 67 3 34 Long One Touch Key Press i A The 10 One Touch stored numbers can now be easily accessed via the keypad Simply press the keypad digit for 1 second and the relevant One Touch key number is dialled Note this feature is not supported on the SL1000terminals 12TXH A amp 24TXH A An alternative method is to use a Programmable Function key set as type 01 DSS One Touch Prior to R3 One Touch dialling was only available via Se
13. Hardware e SL1x00 R3 software 3 24 3 Training Course Required e If SL trained no further training required 3 24 4 Technical Information No new CMD s have been added Operation Call Forward Menu gt User Features gt Call Forward All Calls Cancel Both Ring Internal amp External Voicemail Forward to VM Busy Call Internal Contacts Search contacts Forward No Answer External Dial _ Enter any Busy No Answer number Follow Me When a call forward is active it will be indicated by a the example above shows that Forward Busy is active Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 33 of 67 VRS Message Administration Menu gt System Setting gt Manage Messages Record Manage Message Number Enter the VRS Messages Listen message number 001 004 or 001 100 Erase The Built In VRS has messages 001 004 When the VRS or InMail compact flash card is installed the VRS messages are increase to 001 100 Built In Answer Machine Messages Menu gt System Setting gt Answer Machine Message 1 Message 2 Listen Listen to the message Answer Machine Message 3 Erase Erase the message Message Cancel Return to previous menu Message 20 When a message is recorded it will be indicated by a the example above
14. System Numbering 11 02 Extension Numbering 11 07 Department Group Pilot Numbers 11 09 Trunk Access Codes 11 16 1 digit Service Code Setup 12 02 Automatic Night Service Patterns 12 02 Automatic Night Service Patterns End Time 12 02 Automatic Night Service Patterns Operation Mode 12 03 Weekly Night Mode Switching 12 07 Night Mode Name Setup 14 01 Trunk Basic Setup 14405 Trunk Groups 14 06 Trunk Group Routing 15 01 Extension Basic Setup 15 02 Multi Line Telephone Basic Setup 15 03 Single Line Telephone Basic Setup 15 05 IP Phone Basic Setup 15 07 Function Keys 16 01 Department Group Basic Setup 16 02 Department Group Assignment for Extensions 20 02 Multi Line Telephone System Options 20 08 Class of Service Options Outgoing Call Service 20 09 Class of Service Options Incoming Call Service 20 13 Class of Service Options Supplementary Service 20 15 Ring Pattern Cyde Setup 20 17 Operator s Extension 20 19 Caller ID System Options 20 25 ISDN System Options 21 05 Toll Restriction Class 21 06 10 Toll Restriction Special Service Code Table 22 01 Incoming Call System Options 22 02 Incoming Call Trunk Setup 22 05 Incoming Trunk Ring Group Assignment 22 08 DIL IRG No Answer Destination 22 09 DDI Basic Setup 22 10 DDI Translation Table Area Setup 22 11 DDI Translation Table 22 12 DDI Fall over IRG 22 13 DDI Trunk Group to Translation Table Assignment 22 14 VRS Queue Message for Incoming Ring Group 22
15. be sent during ringing state to a system phone when the system phone makes a call to the Guest phone Guest name on answer was already supported on previous versions CALLING Mr Miller l Guest Name Mr Miller 3 13 1 Benefits Hotel staff know the name of the guest before the call is answered 3 13 2 Required Software and Hardware e SL1x00 R3 software 3 13 3 Training Course Required e If SL trained no further training required e SL1x00 Hospitality Training or SV8100 Hotel also recommended 3 13 4 Technical Information No new programming is required for this feature Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 20 of 67 3 14 Display Hotel Guest Name on Calling IP DECT Phone i The Guest name will be sent during ringing state to an IP DECT handset when the IP DECT phone makes a call to the Guest phone Guest name on answer was already supported on previous versions n CALLING Mr Miller l Guest Name Mr Miller 3 14 1 Benefits Hotel staff know the name of the guest before the call is answered 3 14 2 Required Software and Hardware e SL1x00 R3 software 3 14 3 Training Course Required e If SL trained no further training required e SL1x00 Hospitality Training or SV8100 Hotel also recommended 3 14 4 Technical Inform
16. built in VRS or the PZ VM21 plus compact flash card The store will be closing in 15 minutes please take your purchases Only available for external paging not supported for internal or combined paging 3 9 1 Benefits Gives professional announcements and removes repitition for the user ideal for retail outlets etc 3 9 2 Required Software and Hardware e SL1x00 R3 software e External Paging equipment 3 9 3 Training Course Required e If SL trained no further training required 3 9 4 Technical Information No programming is required for this feature The user dials the External paging zone service code 803 Dial followed by the zone number Enter the VRS message number 001 100 001 004 for built in VRS These VRS message is played over the External Paging zone the user hears the announcement while it s played over the external zone Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 15 of 67 3 10 IP Address of Connected CTI Server The IP address of the 3 Party CTI Server can be viewed within PCPro 20 23 CTI System Options 01 CTI Delayed Ring Time 30 02 CTI Alert Reply Time 8 03 Incoming Call for Trunk Bridge for Virtual Extensions F 04 Off hook SLT PHS Wait Time 30 06 3rd Party CTI IP Address CTI
17. from this screen no more searching through menu trees or CMD lists Home View Reports Filter options Tools E 7 a i About m twa Chassis View button vy A Connect Download Upload Cards Chassis Time Run Single click to 80 to view setting script bd H Communications Programming Scripts the chassis VIEW A Properties A Xx ze Po otal a SA Free Extension 84 Spee Chassis view Ld DDI Translation Table Entry 0010 Received Num 596700 Chassis Chassis DDI Name DDI Test Chassisl Target 1 Transfer Operat No Transfer Target 2 1 Target 3 0 InMai 105 T20Slot off Slot 3 18YOIPDE o Por Slot 080E 2BRI jl 1o T 8 U Ts 6 M Ex20 EXI9 EXIS EXI EXI8 EXI5 EXl4 EX13 Slot 1 084N 4C01 JOJO m m 1 a a m E c04 cos CO2 COI Ex8 EX EX6 EX5 EX3 EX2 EX ExXl2 Exil Ex10 EX9 BGM MOH PAG Click on the InMail PE card LAN port VOIP 000E 2BRI i i ort etc ar Q rete Click any device to p Enter any characters ellos 4cor gloss r gosam welll osoE acor i iti ei foso 28R1 ai os0E ai oose 4cor loose 28RI view edit In the v 2 3 Ca om Park d gron Qepartment groups Properties Pane Done 5 File Ver SL1100 Euro Middl Chassis Ver 0 bl Properties Pane e View Edit the configuration relevant to that device you only see what you need to You can choose the level of detail shown within the pane You can click to go to the Easy Edit scre
18. or just flash The Team key function can provide the caller s information on the display when set to ring no ring The caller information can be shown for internal calls Additionally it possible to have just a single ring burst Virtual Extension Keys are assigned to Programmable Function keys 3 33 1 Benefits With CLI being shown the user can choose to take the call or not Single burst of ring tone makes virtual keys less intrusive when the user is already on a call 3 33 2 Required Software and Hardware e SL1x00 R3 software 3 33 3 Training Course Required e If SL trained no further training required Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 50 of 67 3 33 4 Technical Information The following new commands allow configuration of this item CMD 15 18 03 Show external CLI default 0 No CLI Info CMD 15 18 04 Show internal caller information default 0 Do Not show internal caller information CMD 15 18 05 One ring default 0 Normal Ring Cycle The settings are made for the virtual extension number co worker s extension number that is assigned to the Virtual key by CMD 15 07 Existing CMD s related to Virtual extension CMD 11 04 Virtual Extension Numbering CMD15 07 Function key Setup CMD 15 09 Virtual key ring not ring setup
19. shows that there are messages amp 2 recorded the message may be new or saved the will be removed after the message is erased The Built In VRS has messages 01 20 when the MEMDB 1s installed When the MEMDB is not installed only messages 01 10 are available When the VRS or InMail compact flash card is installed the Built In Answer Machine Messages option is not available and is removed from the Navigation Key menu Built In Answer Machine messages are those recorded by incoming callers to Auto Attendant DUD DISA routed to 106 in CMD 25 06 01 Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 34 of 67 Same as SV8100 R8 Yes 3 25 WebPro Improvement Added Functionality for Webpro giving more options to view and control e Show dynamic information Day Night Mode Call Forwards DND etc e System alarm display via WebPro e View ISDN status e Compact Flash card Load and Save 01 Call Forward Type Both Ring All Call No Answer Call Forwarding All Call 02 Call Forward Destination for Both Ring All Calls and No Answer Example of of the Extension active feature 03 Call Forward Type Busy Call Forward off setup that can be viewed 04 Call Forward Busy Destination 05 Call Forward Tpe Follow Me Disable 06 Call Forward Desti
20. the relevant pre requisite courses Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 5 of 67 3 gt NEW AND ENHANCED BUSINESS FEATURES SOFTWARE NON LICENSED Same as SV8100 R3 Yes 3 1 Central Directory Dialling for IPDECT m A DECT handset user can now search a telephone number within the common abbreviated dialing ABB tables within the SL IP DECT handset searches SL s System Speed Dials 3 1 1 Benefits Allows the DECT handset to search the SL s Abbreviated Dial stores 3 1 2 Required Software and Hardware e G355 1755 and G955 DECT handset only supported on these models e Not supported on the C124 handset e SL1x00 R3 Software 3 1 3 Training Course Required e If SL1x00 trained and IP DECT trained then no further training required 3 1 4 Technical Information New CMDs 10 20 14 IP DECT Directory Access Enter the TCP port 4003 recommended PCPro Advanced Items IP DECT IP DECT Setup Enter the TCP port 4003 recommended against IP DECT Directory Access The IP DECT must also be configured to reach the Central Directory Access service Open the DAP Configurator Select Modify Select the IP DECT system IP Settings More Enter the SL IP address against CDA IP Address amp the TCP port against
21. CDA port Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 6 of 67 3 2 Call Forward on One Key The call forward function key can be set with the destination of the call forward Pressing any call forward function key will set cancel the call forward The key will light to show that a call forward is set Multiple keys can be setup each having a different destination The destination can be omitted to provide the same operation as current software ts us D Press Call Forward Press Call Forward key again to pe cance p Lamp is off Available call forward types 10 call forward immediate 11 call forward busy 12 call forward no answer 13 call forward busy no answer 14 call forward both ring 3 2 1 Benefits The user can easily select the call forward to pre defined destinations Call forwards can be cancelled by simply pressing any call forward key 3 2 2 Required Software and Hardware e SL1x00 R3 software 3 2 3 Training Course Required e If SL trained no further training required 3 2 4 Technical Information Changed CMD s 15 07 Additional data can be entered for Function key types 10 14 The additional data 1s the call forward destination Additional data can be left blank and the key will operate as current software
22. IP 192 168 1 100 connecting to the system via the LAN or internet Specify the IP address of the system IP via Dial up The IP address specified should match the value of 10 12 01 on the system If connecting to the ethernet port on the VoIP daughter board use the IP address of 10 12 09 instead IP via Dial up Use this connection type if connecting to the system via a dial up connection with analogue modem Connection Type 4 1 1 Benefits Gives the Maintenance company more login shortcuts for remote access to the SL system 4 1 2 Required Software and Hardware e SL1x00 R3 PCPro software 4 1 3 Training Course Required e If SL trained no further training required 4 1 4 Technical Information This feature is included within the PCPro application Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 54 of 67 5 ASSOCIATED ITEMS 5 1 PCPro Software The SL1100 PCPro application V3 01 xx has some major new enhancements to the user interface What s New in V3 01 Note PCPro Home Page updated New Initial Setup Wizard Allows an engineer to setup the majority of the customers requirements within a small quantity of single click questions Improved Chassis view Now allows the engineer to click on any device and go directly to it
23. L Off and remove the CF card 7 Power On the SL system Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 37 of 67 Show Dynamic Information WebPro can show the real time status for the following features Active Day Night mode 93 01 Trunk port disable Automatic transfer 93 02 Extension active feature setup 93 03 Extension Redial list 93 04 Department group active feature setup 93 05 From the WebPro Home page select System Data Select 93 xx Active Night Mode Shows the active night modes for each system Data Night mode group 95 01 Day Night Mode Information in defaullt night mode groups 2 4 are monies Night Mode GENADE Group Day Night Mode 1 The current Night 3 mode is 2 Night 4 This program displays the day night mode for nightmode service group Trunk Information Shows the active setting of e Automatic Trunk to Trunk transfer Related program 11 10 06 e Trunk Port disable Related program 11 10 27 System Data amp 93 02 Trunk Information Apply Refresh Home Copy Copy Group Trunk 001 084M 4COI Cabinet 1 Sloto1 1 Trunk Automatic Transfer for Trunk Trunk port disable by Service Code 1 Disable Disable 2 Disable Disable 3 Disable Disable 4 Disable Disable This program displays the setting of each trunk
24. L1x00 R3 software 3 11 3 Training Course Required e If SL trained no further training required 3 11 4 Technical Information New CMD s 13 01 04 Speed Dial Function Setup Trunk Access Routing Select Trunk Route option This is a global setting for all Speed Dials 13 05 Speed Dial Trunk Group Route enter the Trunk Route number 1 25 for each Speed Dial Default 0 use extension routing If the Trunk Route is set to 0 then the Trunk Routing for the extension will be used in CMD 21 02 PCPro Speed Dial Speed Dial Function Setup Speed Dial Speed Dial Number and Name Trunk Group Route selection Associated CMD s 14 06 Trunk Group Routing enter ther Trunk Groups used for each Route 14 05 Trunk Groups Assign trunks into Trunk Groups Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 17 of 67 Same as SV8100 R6 90 3 12 Flexible CLI The Caller ID sent by the system for outgoing trunks calls is now more flexible and allows the selection of CLI for each trunk The system can also combine two CLI tables for greater flexibility CLI 600123400xxx CLI 957456500 CLI 945290000 Extension number xxx 3 12 1 Benefits Allows the selection of CLI per trunk rather than per trunk type ISDN SIP 3 12 2 Required Softwa
25. R6 Yes E 3 18 Mode Clamp It is a regular requirement for businesses to want to act in a certain mode during Public Holidays require unscheduled early closing times or skip lunch breaks etc This typically requires engineer assistance and usually at the last minute How simple to just press a key to lock the mode you wish With R3 select the mode you wish to continue with then press the mode clamp key and the mode will stay as this until the button is pressed again therefore overriding the automatic schedule Thursday Saturday Sunday Automatic Modes gt Day Night Night Night Clamp mode Night Automatic selection resumes Press the Fix Operation Mode Press the Fix Operation Mode key to override the automatic key to resume automatic night mode selection selection 3 18 1 Benefits Gives the customer the ability to easily override the automatic night mode operation when they choose 3 18 2 Required Software and Hardware e SL1x00 R3 software 3 18 3 Training Course Required e If SL trained no further training required 3 18 4 Technical Information To allow this feature a function key must be programmed on the phone User Setting Service code 851 07 Night Mode Group 1 4 Function keys can also be setup via the Soft Key Menu Key Assignments SL1100 or 24T1iXH IP Terminal only Not available within Navigation Key Menu for Key Assignments Existing CMD P
26. RG 15 07 and selecting 07 Fix Operation Mode and a night group number 1 to 4 Operation Night modes are grouped on the SL the default setting is all lines and extensions are in Night Mode Group 1 When the Mode Clamp key is pressed key will show red lamp then all automatic night mode settings are ignored for the night mode group Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 25 of 67 Itis not possible to manually change night mode from an extension in the assigned night mode group When the Mode Clamp is released lamp off the current automatic night mode is NOT used the system will remain in the Clamped mode until the next automatic mode change time or can be manually changed For example 1 Mode Clamp set at 17 05 on Thursday when Night 1 active 2 Mode Clamp released at A 07 45 on Monday morning The system will remain in Night 1 until 08 00 B 08 05 on Monday morning The system will remain in Night 1 Day mode MUST be selected manually A B 7 45AM 8 05AM 1 2 3 4 5 6 7 8 9 10 Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 26 of 67 Same a
27. SL1000 amp SL1100 R3 and Associated Items Release Overview Date 13 December 2012 Contents 1 PRODUC FSUMMARY casa Sa Sates Sak aes ead Gated ainda nae aencdodene eo deacsaesenutcoateel 3 2 OVERVIEW csscearcatcealesaiceateacsicatecncseasseadsents a A a N 4 3 NEW AND ENHANCED BUSINESS FEATURES SOFTWARE NON LICENSED 6 6 3 1 central Directory Dialling tor IPDECT nerne Rh Aarne 6 3 2 Call Forward On One Keyourraie dice tohdl scenes dee odi oet sda tor dlsarwebsdavivedadcerasdeerrdanenaeaoeieesees 7 3 3 Minibar ContirmatioMean oe ieec sel Goel tiie Sela eases coved oleate Adair ieee ees 8 3 4 IP DECT Enhancement 2 Call Information c ccccccecsccecsececseseccecescececsccecsececsecaceesaceesaceevaceneas 9 3 5 IP DECT Ennancement CLI on Transfer inncd uccchden die oe Ree AGRE RA 11 3 6 IP Address Collision Alain aciviine Akita lee 12 3 7 Name History Of OULZOING Call cc kiecce adel dee ion de he Ree ne RE 13 3 8 Automatic Access to InMail by Caller IDiscceu Acc RARE ERR 14 3 9 External Paging ENNaNCCMeN Usa coxeieuccassivess satasieasecastwenacew sateccetese A A amour 15 340 IPAddress of Connected Cll Server nccce ects eR ee Rs 16 3141 Trunk Route TOR speed Dial ENnthes ensasi a 17 feel Jee el gt 419 m hesa a E A a E Oe 18 3 13 Display Hotel Guest Name on Calling System Phone cccccceesccccesseccecesecceeeesececeeeceeseneeeeeas 20 3 14 Display Hotel Guest Name on Calling IP DECT Phone
28. Server TY f te d 3 10 1 Benefits Allows the maintainer administrator to easily find the IP Address of the 3 Party CTI server connected to the SL 3 10 2 Required Software and Hardware e SL1x00 R3 software 3 10 3 Training Course Required e If SL trained no further training required 3 10 4 Technical Information New CMD s 20 23 06 IP Address of the 3 Party CTI device view only PCPro 20 23 06 Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 16 of 67 3 11 Trunk Route for Speed Dial Entries Same as V8100 R6 Yes Speed Dials can be setup to use the Trunk Routes rather than just the Trunk Groups A Trunk Route is a collection of up to 4 Trunk Groups each group given a priority order This allows alternate routing when all line are busy within the primary Trunk Group a trunk in the next priority Trunk Group can be seized E Secondary trunk group T Route uses primary then secondary trunk groups to route the outgoing call An example of alternate routing is when Speed Dials to mobile numbers are routed via a GSM Gateway if the Gateway is busy then calls can be routed over the PSTN lines 3 11 1 Benefits Allows more flexible routing of Speed Dials 3 11 2 Required Software and Hardware e S
29. ariety of calls for hotel room telephones With R3 the option has been added to select when the hotel guest name is displayed a CALLING Mr Miller Guest Name Mr Miller ea SF amp Guest Room 3 20 1 Benefits Allows the hotel to select to privacy of guest names there require 3 20 2 Required Software and Hardware e SL1x00 R3 software 3 20 3 Training Course Required e If SL trained no further training required e SL1x00 Hospitality Training or SV8100 Hotel also recommended 3 20 4 Technical Information The new CMD s are added to Hotel Class of Service to allow different settings for individual phones New CMD s CMD 42 03 14 Show guest name on the other hotel phone this is selected if you wish guests to see the guest name of this phone This is not usual practice Off by default CMD 42 03 15 Show this guest name on staff phone this is selected if you want the guests name to display at a staff phone By default this is on allowing staff members to see guest names on the display This could be turned off if there are guests requiring privacy CMD 42 03 16 Show guest name on this staff phone select if you want the member of staff to see guest names on their display On by default however you can turn off if you do not wish certain members of staff to see guest names for privacy reasons PCPro Advanced Items Hotel Hotel Class of Service The options available are 42 03 42 03
30. at is out of range Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 30 of 67 3 22 SMDR Buffer Expansion with MEMDB Card The SMDR buffer when using MEMDB will increase from the current 320 records to 4000 when the SMDR connection is lost due to PC power or Network connectivity As soon as the connection is made again the call records are then sent to the Call logging package Call records are stored to the MEMDB card while the Call Logger is disconnected Call Logger 3 22 1 Benefits Gives improved resilience reducing the chance of losing call records while the call logger is out of service 3 22 2 Required Software and Hardware e SL1x00 R3 software e MEMDB card BE1 10247 3 22 3 Training Course Required e If SL trained no further training required 3 22 4 Technical Information No programming is required for this feature MEMDB card must be installed Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 31 of 67 3 23 Softkey Disable This feature gives the ability to disable the soft key amp Navigation key usage at a terminal to lock down a user s options No in context prompts wil
31. ation No new programming is required for this feature Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 21 of 67 Same as SV8100 R6 Yes 3 15 Display Hotel Guest Name on Called IP DECT Phone The Guest name will be sent during ringing state to an IP DECT handset when the Guest phone makes a call to the IP DECT phone This allows staff to instantly recognise the caller and greet accordingly Guest name on answer was already supported on previous versions a e Le 2 j shee N _ _ CALL FROM Mr Miller l Guest Name Mr Miller 3 15 1 Benefits Hotel staff know the name of the guest so can give a more professional response 3 15 2 Required Software and Hardware e SL1x00 R3 software 3 15 3 Training Course Required e If SL trained no further training required e SL1x00 Hospitality Training or SV8100 Hotel also recommended 3 15 4 Technical Information No new programming is required for this feature Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 22 of 67 Same as SV8100 R6 Yes g 3 16 ISDN Layer 1 Supervision Layer 1 operation of ISDN
32. be abused particularly in a CTI environment as this should have full control over decisions R3 introduces the ability to select the operation on pressing the key whether to cancel call or leave call in place but set DND for further calls Press DND while the phone is ringing 3 28 1 Benefits Allow better integration with applications and configure user functionality as required 3 28 2 Required Software and Hardware e SL1x00 R3 software 3 28 3 Training Course Required e If SL trained no further training required 3 28 4 Technical Information The following new command allows configuration of this item CMD20 09 13 DND active while ringing 0 Immediate Default acts as software version before R3 When during an incoming ringing call the terminal presses DND the call is cancelled 1 Next call new operation for R3 When pressed during an incoming ringing call the terminal presses DND and the call is continued DND is set for the next call Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 45 of 67 3 29 Flexible Language With the addition of the Translation of Display Text by External File feature added in R1 5 it is now also possible to have a flexible language file that can contain a language not currently available This flexible language al
33. can vary based on functionality territory or exchange connected to Layer 1 always ON layer lis always provided and any dip in this indicates loss of link In this case an alarm is required and the ability to take the associated lines out of service on the SL Layer 1 Off on IDLE layer 1 is off when idle therefore it should not raise an alarm or take the associated lines out of service Outgoing calls will be made on active circuits 3 16 1 Benefits Prevents users seizing lines that are not in working order 3 16 2 Required Software and Hardware e SL1x00 R3 software 3 16 3 Training Course Required e If SL trained no further training required 3 16 4 Technical Information New CMD s 10 03 25 Layer 1 Supervision Default Off PCPro Card Configuration ISDN Port Setup BRIA Port Setup To view the status of the ISDN circuit CMD 90 60 KeyTel Pro 90 60 real time ee ee ee PCPro 90 60 Download to update status ___ _ _ a __ WebPro 90 60 Refresh to update status Circuit 4 Circuit 2 Not sed The BRI status can be viewed per slot and is presented as shown O Circuit connected in service mmm Circuit disconnected out of service O O E A A A a eee Circuit 1 Circuit 2 Not used In service Out of service Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without t
34. ches their Caller ID with an entry in the Speed Dial table InMail 3 8 1 Benefits Users can easily retrieve their messages without entering their password when they are out of the office 3 8 2 Required Software and Hardware e SL1x00 R3 software 3 8 3 Training Course Required e If SL trained no further training required 3 8 4 Technical Information New CMD s 13 04 11 Message Box Number Enter the InMail mailbox number 1 160 1 120 are Subscriber mailboxes 121 128 not used 129 160 are Group Mailboxes PCPro InMail InMail Mailboxes Caller ID Auto Access Speed Dial Access Associated CMD s 14 01 22 Caller ID to VoiceMail must be enabled for each trunk that will receive calls that will be routed to InMail PCPro InMail InMail Mailboxes Caller ID Auto Access Caller ID to InMail Operation An incoming call routed to InMail will automatically log on to the mailbox specified in 13 04 11 when the CLI matches the speed dial For example an incoming call routed to Ring Group102 Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 14 of 67 Same as SV8100 R5 Yes 3 9 External Paging Enhancement A pre recorded VRS message can be played over the external paging zone this is useful for repeated paging announcements Can be used with the
35. e WebPro 3 00 System Alarm Show the alarm report This is the same report available via PCPro Reports gt Alarms System Alarm Refresh Home LEVEL No STATUS SLOT PRT PARAMETER Twas oos war aana ina System Startup ne o0 oo This is the list of the System Alarm Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 36 of 67 Save to CF Saves the system database to a compact flash card installed in the PZVM 21 card Note this is a similar function to Save to USB for SV8100 R8 The CF card must have at least 16MB free capacity suitable CF card part code 960058991489 1 Power Off the SL system 2 Install the CF card into the PZ VM21 PCB a Do not use the CFVRS CF card BE110730 b Do not use the CFVMS CF card BE110731 c The PZ VM21 PCB is an optional part you may need to install a temporary PCB Power On the SL system Log in to WebPro Perform the Save to CF card When the save is complete power the SL Off and remove the CF card Power on the SL system ea ea CPU card CF Slot CN2 PZ VM21 PCB Load from CF 1 Power Off the SL system 2 Install the CF card into the PZ VM21 PCB 3 Power On the SL system 4 Log in to WebPro 5 Perform the Load from CF card 6 When the Load is complete power the S
36. e Messages can be accessed via the Navigation Key menu on R3 The total recording time has not increased this remains at 8 minutes shared between 20 messages with maximum duration of 2 minutes per message Auto Attendant Up to 20 messages can be stored 3 27 1 Benefits Provides more messages for Auto Attendand callers 3 27 2 Required Software and Hardware e SL1x00 R3 software e MEMDB card BE110247 3 27 3 Training Course Required e If SL trained no further training required 3 27 4 Technical Information No new CMD s are added for this feature Built In Answer Machine messages are those recorded by incoming callers to Auto Attendant DUD DISA routed to 106 in CMD 25 06 01 P MEMDB not installed MEMDB Installed 20 Maximum recording capacity 8 minutes Maximum duration of any message 2 minutes Refer to Navigation Key Enhancememnts in this document for instruction on listening to the messages Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 44 of 67 Same as SV8100 R8 Yes 3 28 Set DND During a Call When the DND Do Not Disturb key pressed on Idle it will stop further calls arriving at your extension If pressed while a call is ringing it will cancel the incoming call This method is not always ideal as can
37. en of any property if you want to compare edit multiple devices Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 61 of 67 5 1 4 Properties Pane V3 01 PCPro only The Properties Pane shows you the relevant configuration for the device you have selected eg from the Chassis View Show the calls routed 7 200 k a destination of to an extension CH vi Choose the level of detail within the pane ERT ICM Extension 200 Edension Ld 200 The properties shown TR O Edn 200 within the pane are ISDN Calling Party Numb TOF ONENEN cos E 1 1 1 1 1 1 1 7 Extension 200 in this exampl Expand the pro feature Tol heiim B22222222 E Tali Resmicion Tables Toll Tables Toll Common Tables Toll Hesidction Tables Toll Pent Tables Toll Prefix codes to view edit Call forward E No Call Forward PeMieseh cach Call forward No Answer E 10 ale we e TEJET EJE T bd b Department group pild 1 1 Paging group Li 1 Paging group All CallLd True Pick up group priortyLd 1 1 Park hold group rie G Ge GG GI Function Virtual Ee Ring Assignment Virtual Extension Delayed Hing Assignment Speed dial one touch Gl GG View Edit the properties View the Easy Edit page for any feature Compare edit
38. f or Major PRG CMD 90 10 Alarm 57 Set to Report def Off PRG CMD 90 50 Enter Extension to send alarm to e g 200 Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 12 of 67 3 7 Name History of Outgoing Call The Speed Dial name is displayed for outgoing call history Redial List The extension name is displayed for internal calls Speed dial name is displayed The user can view the dialed number or name by pressing the Redial key to toggle 3 7 1 Benefits Makes identification and selection of the redial easier 3 7 2 Required Software and Hardware e SL1x00 R3 software 3 7 3 Training Course Required e If SL trained no further training required 3 7 4 Technical Information No new programming is required for this feature Existing CMD s related to this feature CMD13 04 Enter the Abbreviated dial name and number Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 13 of 67 3 8 Automatic Access to InMail by Caller ID Allows an incoming caller to route directly to their mailbox to retrieve their messages without the need to enter either the mailbox number or password The system mat
39. fault destination Voice mail Choose from any of Eee the previously Incoming Ring Group go configured targets Department Group TITT TTT The previously Not set Default PTT TT TT configured targets a F Voice mail are dynamic this B Incoming Ring Group Department Group Groups configured fy fT ft VRS message DISA ERR E ERR Sane eee eae See eee se E A A A A A A Filter Exclusively for use by NEC Unified channel partners 63 of 67 5 1 7 Quick Launch Toolbar V3 01 PCPro only Allows the user to personalise their PCPro Toolbar with their frequently used functions these are permanently displayed for quick access Add shortcut icons to the Toolbar View Filter Reports View DID pane Detail Full Dayr C Dest picker icon gt Vit 7 Trun Auto contract Sh E1 Connect Disconnect Download System chassis view E Show Quick Access Toolbar below the Ribbon Koon sonaas Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 64 of 67 6 TECHNICAL INFORMATION 6 1 1 Upgrade Main Software There are two methods that you can use to upgrade the system software 1 Using a compact flash card installed in the PZ VM21 card 2 Using PCPro Me
40. figuration SIP Settings olF Settings Home General Settings Configuration Settings Authentication Settings edp late sendrecv no sdp_ocs2b4 yes dp_MoH no sdp payload size 20 sdp DTMF_rfceess ves ri suppork yes Inax_intern dnrlen 3 sIp_messaging na hagh_is_nbr_compl_ind yes ONFA_pretix_to_add etrip_DNFA_pretix no use_PP_name no New System Configuration items Modity System dl d d Import System HE O Achyate Deachyate System Status Export System d a methodzusing_cancel ation ating Jelete System Upgrade Installation i Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 10 of 67 3 5 IP DECT Enhancement CLI on Transfer The Caller ID of the original caller is passed onto the IP DECT handset Supervised and Unsupervised transfer is supported If no caller ID is available the DECT handset will display Anonymous CallerlD 297xxxyyy CallerlD 297 xxxyyy When the call is transferred Call transferred 3 5 1 Benefits Allows DECT user to respond correctly when answering an unsupervised transfer and gives accurate call history 3 5 2 Required Software and Hardware e SL1x00 R3 Software 3 5 3 Training Course Required e ff SL trained no furt
41. he written consent of the copyright owner 23 of 67 3 17 Lock MIC Key The Microphone status on a handsfree call can often catch users out This can lead to missed speech at the start of the call From R3 this becomes configurable to allow 3 settings e As current operation e Start with the mic enabled e Start with mic muted MUTE key indicates the status of the handsfree microphone 3 17 1 Benefits Allows users to know the status of the microphone when making or taking a handsfree call 3 17 2 Required Software and Hardware e SL1x00 R3 software 3 17 3 Training Course Required e If SL trained no further training required 3 17 4 Technical Information This is a very simple feature selecting the default state for the microphone when making or receiving handsfree calls The microphone state can be changed during the call but will revert to the default for the next call New CMD s 15 02 69 Microphone Operation on Handsfree Default 0 Do not change MIC status as current operation 0 As current operation 1 Start with the mic enabled 2 Start with mic muted PCPro 15 02 69 Microphone Operation on Handsfree Default Do not change MIC status as current operation Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 24 of 67 Same as SV8100
42. her training required e SL1x00 IP DECT Configuration Training recommended 3 5 4 Technical Information No programming is required for this feature Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 11 of 67 3 6 IP Address Collision Alarm IP Duplication can cause several issues one typical issue is one way speech The SL can monitor IP duplication by using Gratuitous ARP performing an ARP of own address es to check if any other device is showing registered as this address This is a periodic task performed every 5 minutes non programmable SL system will check every 5 minutes The SL can check for duplication of the CCPU IP addresses and VOIPDB IP addresses See the following table for addresses checked alarm name and priority Collision check PRG Alarm display name Alarm display priority PRG 10 12 01 Collision 01 PRG 10 12 09 Collision 02 PRG 84 26 01 GW 1 Collision 03 An alarm indication can also be displayed on the terminal display 3 6 1 Benefits Improved diagnostics for field issues 3 6 2 Required Software and Hardware e SL1x00 R3 software 3 6 3 Training Course Required e If SL trained no further training required 3 6 4 Technical Information Related CMD s PRG CMD 90 10 Alarm 57 Set alarm as Not Set Minor de
43. i 90 60 T1 ISDN Layer Status Apply Refresh Home Copy Copy Information Group slot IES Slat Link Status 00 01 n D2 03 04 Inia 05 OF nja 08 09 This program displays layer status information for T1 PRI BRI CCH E1 packages The status if each circuit is as shown here J N Copyright 2010 NEC Unified Solutions B V Circuit 1 Circuit 2 Not used O Circuit connected in service mmm Circuit disconnected out of service O O A A A A U eee Circuit 1 Circuit 2 Not used In service Out of service Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 41 of 67 Same as Sv8100 R8 No 3 26 InMail Auto Setting The system will automatically configure the InMail voicemail when the CFVMS card is installed Voicemailis setup automatically when the InMail card is installed InMail 3 26 1 Benefits Reduces the installation time for the SL system Note InMail can also be setup automatically via the PCPo script 3 26 2 Required Software and Hardware e SL1x00 R3 software e PZ VM21 card BE106339 e CFVMS CI1 Compact Flash card BE110731 3 26 3 Training Course Required e If SL trained no further training required 3 26 4 Technical Information The InMail voicemail will be automatically configured when the CFVMS card is installed For new installation COLD start
44. icracituntiices tetera dain ANa 54 5 ASSOCIATED ITEMS iississsteasatancvevesintaccatiuatecessncesvosanasebesentecmesdnasseasaeasseabanasubvansaahevansiewssesahovalovadevanants 55 5q PEPO SOTMWal G a a aa a oad owen aad Getordaguetonssiaeioeds 55 6 TECHNICA EINFORMA ON iana aa a a a 65 7 SOFTWARE AND FAR DW AR Eo isssesecsinsesanasaceseuainsavicasasseaesencsaceasatevassvucrseessndevasduearweerseccwesttecssauscuecewe 66 8 TECHNICAL DOCUMIEN TATION araenu a a A a N 67 9 TECHNICAL COURSES i a R 67 10 DOCUMENT HISTOR Y ouuaoknarni aa a a a a a A 67 Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 2 of 67 1 PRODUCT SUMMARY The SL1000 amp SL1100 Smart Communication Servers from NEC is designed to be both versatile and scalable for your growing business needs the SL1x00 supports TDM IP video wired or wireless Hospitality features and Voice Mail have been integrated into the solution to deliver more value to the system The SL1x00 Smart Communication Server is targeted at the small and medium sized business and supports between 4 and 72 users on a single site The SL1x00 has the flexibility to support your existing traditional circuit switched technology and can be fully utilized to run in a pure IP environment providing a migration path to pure IP while protecting your techno
45. is waiting It is not possible to transfer a call to a busy DECT terminal if this feature is enabled gi a Talking Beep beep Waiting 2 Caller hears ring back tone 2 IP DECT user presses Answer to speak to the waiting caller Held Talking IP DECT user presses to toggle between the calls 3 4 1 Benefits Lets the user know that another caller is trying to contact them 3 4 2 Required Software and Hardware e SL1x00 R3 software 3 4 3 Training Course Required e ff SL trained no further training required e SL1x00 IP DECT Configuration Training recommended 3 4 4 Technical Information New CMD s CMD 20 13 54 Call Waiting for standard SIP Terminal disable enable def ault 0 disabled Note These existing CMD s must also be enabled CMD 20 13 5 intercom Off hook signalling 20 13 6 Automatic Off Hook Signalling 20 09 01 Second External Call PCPro COS check uncheck Call Waiting for standard SIP terminal Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 9 of 67 The IP DECT must also be configured The DAP must have multiple_call_appearances yes and call_waiting_indication Waiting As below IP DECT Configurator General Network System i E Settings IF Settings Settings Con
46. l be seen on the display On the SL1000 there are no soft keys on the terminal therefore only the Navigation keys are disabled Text is not displayed Softkeys are disabled Navigation Enter Call key Call History amp History Redial Redial keys are also disabled Enter key 3 23 1 Benefits Prevents a user accessing system features this could be required for phones that are used by visitors eg a phone in reception 3 23 2 Required Software and Hardware e SL1x00 R3 software 3 23 3 Training Course Required e If SL trained no further training required 3 23 4 Technical Information The setting is per terminal New CMD s 15 02 71 Disable Soft key default 0 Not disabled Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 32 of 67 Same as SV8100 R8 No 3 24 Navigation Key Enhancements The operation of certain features within the Navigation Menu have been enhanced to give the user easy access to e Call Forward Options e VRS Message Administration Record Listen Erase e Built in Answer Machine Messages Listen Erase Navigation Keys Sew eee None of these features were available within the Navigation Menu prior to R3 3 24 1 Benefits Simplifies operation of these features to improve user interface 3 24 2 Required Software and
47. logy investment Note Throughout this document the SL1000 and SL1100 are referred to with a commonname of SL1x00 Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 3 of 67 2 OVERVIEW The SL1x00 provides new and enhanced features with the release of R3 series software The diagram below shows the SV8100 Software Revisions that are included in SL1x00 R3 Software SL1x00 R3 is in line with SV8100 R8 with features from SV8100 R5 and R6 included the SV8100 R5 and R6 features were not included previously as the SL1x00 was under development at the time There is also one feature from SV8100 R3 included in SL1x00 R3 Market Request MRDB2615 2V8100 R4 SV8100 R5 SV8100 R6 2V6100 R7 SV8100 R amp S SL1x00 R3 software includes new and enhanced features SL1x00 R3 Software Non license items from SV8100 R3 Central Directory Dialling for IP DECT Non license items from SV8100 R5 Call Forward on One Key Minibar Confirmation IP DECT Enhancement 2nd Call Information IP DECT Enhancement CLI on Transfer IP Address Collision Alarm Name History of Outgoing Call Automatic Access to InMail by CallerID External Paging Enhancement IP Address of connected CTI Server Non license items from SV8100 R6 Trunk Route for Speed dial Entries Flexible CLI
48. lows easier addition of a new local regional language Display text can use the Flexible Language The languages currently available on the SL system are 3 29 1 Benefits Local Regional languages can be added to the SL system 3 29 2 Required Software and Hardware e SL1x00 R3 software 3 29 3 Training Course Required e If SL trained no further training required 3 29 4 Technical Information No new CMD s have been added for this feature A new language file must be created and added to Main Software installation files this must be completed with consultation with NEC A separate document is available for this procedure Note that there may be limitations due to the character set supported by the SL Display Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 46 of 67 Same as SV8100 R8 Yes 3 30 Second Call for IRG Members Incoming Ring Group Calls have always been able to ring your phone flashing the Large LED at top of Keyset while you are connected on an existing call However the call information displayed was that of your connected call only R3 displays the CLI of the second caller allowing you to make better decisions on how to handle the existing and new call Calls to the IRG will ring at the busy station as defined for Second Call
49. mer s database loaded the SL is then WARM started retain database InMail will be automatically configured IF ALL of the following CMD s are unchanged from default CMD No 47 01 17 InMail Start Port This CMD must be 0 For port number for InMail please see Table 47 01 17 above There is no station assigned in the range of InMail Ports 11 07 01 Department Group Pilot Must be No Setting Number VM Pilot Number 5999 should not be used by other Group 32 station number or group number 11 01 Numbering Plan For VM Pilot Number the number must be programmed S S taensn ere Type nthe umber lan 15 03 01 SLT DP DTMF Setting It must be the same as default value on InMail Ports For OO Aiman tors hat Pors Range please see Table 47007 o 15 03 03 SLT Terminal Type It must be the same as default value on InMail Ports For 16 02 01 Department Group It must be the same as default value Assignment All InMail Ports Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 43 of 67 Same as sv8100 R8 Yes 3 27 VRS Message Increase with MEMBD SARANA The quantity of messages that the built in Answer Machine feature can store has been increased from 10 to 20 messages If the MEMDB card is not installed then only 10 messages can be stored
50. ming Scripts Accounts Maintenance File Ver SL1100 Euro Middl Chassis Ver eva Untitled SL1100 Euro Middle East Africa R3 00 PCPro b bE a a Home View Reports Filter options Tools a i About A y a PC Pro accounts Create SW file Verify a BF Connection accounts gt Upgrade SW Connect Download Upload Cards Chassis Time Run i tting script A Feature activation Communications E Programming ipts Accounts Maintenance Chassis View button Single click to go to the chassis view Pad Package amp Terminal Initial Setup Wizard sliding panes now The first step to setup the SL 3 combined into the system with single click questions User tech IN Site y File Ver SL1100 Euro Middl Chassis Ver C Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 56 of 67 5 1 2 Initial Setup Wizard V3 01 PCPro only This enables an engineer to configure a new system by stepping through 11 simple question screens The questions are dynamic based on the hardware you have installed The questions give you a choice of pre defined options keeping the setup quick amp simple Connect and Download Gets the hardware configuration from the SL Choose your territory Runs the script f
51. multiple devices Features relevant to the device COS Group membership Function keys etc Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 62 of 67 5 1 5 DDI Edit V3 01 PCPro only The DDI s can now be edited within the DDI plane With V2 PCPro the DDI s were edited within the Main Work Area this is still available in V3 PCPro DDI ax Ey eeeeee GG test TG 1 Day mode 1 Edit the DDI s in the slide out pane Destination Picker gives simple configuration Lego Voice mail S pproo1 TG 1 lt Night gt i ey i e z0z l Heil Message 2 TG 1 Day mode 1 s Tot set Default Bai Tot set Default 5 1 6 Destination Picker An easy way to select the destination for an trunk or DDI to configure call routing From the Trunk or DDI slide out plane you can double click the destination and choose from one of the previously configured destinations These can be Ring Group Department Group Voice Mail VRS Message etc DDI 1 x Eby GG888 ERR test TG 1 Day mode 1 T Double click the Copyright 2010 NEC Unified Solutions B V All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner example shows there are two Ring F Not set De
52. nation for Follow Me 07 Do Not Disturb No setting 3 25 1 Benefits Allows easier view of customer site status for diagnostic purposes 3 25 2 Required Software and Hardware e SL1x00 R3 software 3 25 3 Training Course Required e If SL trained no further training required Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 35 of 67 3 25 4 Technical Information No configuration is required to enable this feature Refer to the SL1000 SL1100 Features amp Specifications Manual PC Programming for information on accessing WebPro WebPro Username and Password is the same as you would use to log in to PCPro See Webpro initial Home page Home amp WebPro 3 00 NEC Apply Refresh Programming Ste Mame 2 sw a y IF Address 192 168 0 10 ss a Bz eet VOIPDB IP ee System System Data Wizards Copy Swap Fill Delete Akies 172 16 0 10 Configuration WebPro 3 00 Main Software 02 a5 Administration J S A 8 WebPro Accounts Session System Feature Modification Settings Setup Management Initialization Activation History Maintenance stem Alarm Load from CF Save to CF Debug System Alarms Load from CF Save to CF d Logout User tech Access Level Installer IN Site Name Installation Dat
53. ng Manual English SL1000_SL1100 InMail Manual English 9 TECHNICAL COURSES No new courses have been added 10 DOCUMENT HISTORY a ee Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 67 of 67
54. or the country defaults Extension Range Please choose your preferred numbering plan Keep your country defaults or choose a numbering plan No Change to Country default H 10 gt 29 H 201 gt 320 Extension Range changes added Service Codes Keep your country defaults or choose new service codes Please choose your preferred Service Codes F No Change to F Original range sss Country default ses Ax Sx Service code changes added Trunk Access Keep your country defaults or choose another trunk access code for outgoing calls Please choose your preferred Trunk Access E No Change to om Trunk access code om Trunk access code sss Country default se j 9 Trunk Access changes added Key Assignment S aan cao yu referred asinment Setup the Function keys on all o terminals Choose the lines you want presented sa haa Jao Park Hold or set all keys to None SA Lnes17 aia pte BiG Lines 1 10 silts Lines 1 11 g g Deft Key assignment added Voicemail Configures InMail if CFVMS card is installed If not installed will setup the VRS ready for Auto Attendant working age Note with R3 Main Software the InMail is automatically setup PCPro will overwrite these Voicemail option Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited with
55. out the written consent of the copyright owner 57 of 67 Detected Trunk Type If analogue trunks are installed you can setup call routing If ISDN2 BRI trunks are installed you can setup the connection type DDI routing is setup later Detected Trunk Type Analogue Trunks Setup the call routing for Day amp Night mode Select the overflow time if you re using two routing targets Detected Trunk Type Basic Rate ISDN2 Select the physical connection type for the BRI circuit also sets the trunks to DDI Direct Dial In Logical Trunk Type Shows the lines installed in the system Enable disable each line from outgoing trunk access Change the ISDN lines to non DDI Normal if required Setup the DDI routing using a simple DDI Add Range pop up DDI Add range Received digits 643100 Name DOT s Target 101 Voice mail Count Trunk group Add to night mode BBeHeugs Copyright 2010 NEC Unified Solutions B V All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner This page shows detected trunk type amp Analogue Trunks Basic rate SDN2 Analogue trunks with Voicemail Click icons to step between IRG 1 4 and InMail extensions assigned can be edited in properties sliding pane Click on the title of Mode2 T1 to set all trunks to InMail i Mode1 Mode2 Mode2 T1 aa me OP ol ojaa wi lt lt
56. production whole or in part is prohibited without the written consent of the copyright owner 27 of 67 Two new CMD s allow for this conversion of data PRG 20 05 08 gives a value per meter pulse Value per Charging Unit A value between 1 and 65000 Default 1 PRG 20 05 09 a multiplier of the above to give the price Multiplier for Charging Unit Price A selection of 0 one thousandth 1 one hundredth 2 one tenth 3 one 4 ten 5 hundred 6 thousandth These values match those in the ETSI specification EN 300 182 1 v1 3 6 The default 1 one hundredth The two commands give the carriers price per meter pulse Example If the price is 6 cents per pulse You should enter 61in PRG 20 05 08 1 100 in PRG 20 05 09 as one Cent is 1 100 of a Franc When the carrier then sends an advice of charge for SFr1 23 the system will divide this by 0 06 6 1 100 to find 20 5 pulses which are round up to 21 pulses If you have a meter pulse price of e g 6 3 Cents You should enter 63 and 1 1000 Then the system will divide the SFr1 23 by 0 063 63 1 1000 and gives 19 52 pulses and rounds them to 20 pulses Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 28 of 67 3 20 Display Hotel Guest Name Hotel Guest name display is available for a v
57. rcom Ring ICM Call Type Enable Signal 15 BGM Disable 16 Key Touch Tone Disable 17 Dial Block Disable 18 Repeat Dial Disable 19 Headset Mode Switching Disable 20 Headset Ringing Mode Switching Disable This program displays the setting of each Extension Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 39 of 67 Redial List Shows the Last Number Redial System Data amp f i Lists for each extension 93 04 Redial List Apply Refresh Home Copy pnd Group Redial List Redial Data Name 01 0207453754 02 0800555369 03 0845123654 04 011596957568 Oo 08 09 10 This program displays the redial list of each extension Department Group Information Shows the settings for each Department Group e Automatic Transfer e Delayed Transfer e DND System Data amp f 93 05 Department Group Information Apply Refresh Home Copy Copy Group Department Group 1 32 1 az Department Automatic Delayed DND Department Automatic Delayed Group transfer transfer Group transfer transfer O1 Disable Disable 09 DND Disable Disable Disable PERREEHE t AWAMHAd 02 Disable Disable Disable 10 Disable Disable Disable 03 Disable Disable Disable 11 Disable Disable Disable 04 Disable
58. re and Hardware e SL1x00 R3 software 3 12 3 Training Course Required e If SL trained no further training required 3 12 4 Technical Information New CMD s 14 01 38 Outgoing CLI Selection select the CLI to be sent for each trunk default Contract Number 14 01 39 CLI Composition select single or combined CLI default single PCPro Trunks General Trunk Outgoing CLI Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 18 of 67 Operation The diagram shows how the system builds the CLI based on the settings of the new CMD s CMD 14 01 39 Prefer Extension 1 Combine trunk extension CLI Sent to line CMD 14 01 38 settings SV amp 100 only Not used on SL1000 or SLI100 CLI from 21 13 CLI per extension for calls via ISDN lines CLI from 21 18 CLI per extension for H 323 lines CLI from 21 19 CLI per extension for SIP lines 6 Sends trunk CLI from 21 12 for ISDN lines or 21 17 for H 323 SIP lines Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 19 of 67 Same as SV8100 R6 Yes 3 13 Display Hotel Guest Name on Calling System Phone The Guest name will
59. rvice code There are no One Touch keys on the SL1000 SL1100 terminals Gms ee es es amM i i i gt Long press of the keypad 1 f2 _ or amp key will dial the One Touch dial setting a 3 34 1 Benefits Gives the user easy access to One Touch stored numbers 3 34 2 Required Software and Hardware e SL1x00 R3 software 3 34 3 Training Course Required e If SL trained no further training required 3 34 4 Technical Information No new CMD s have been added for this feature Existing CMD s related to this feature 11 11 39 Service codes One Touch Dial Entry default 855 Service code to enter the number for a One Touch key enter 1 0 11 12 40 Service codes Speed Dial Station One Touch default 7 Service code to dial a One Touch stored number enter 1 0 15 14 One Touch Keys default not assigned Assign the One Touch stored numbers and names keys 01 10 Trunk Access code not required in the stored number Operation Simply press the keypad digit for longer than second to dial out the stored One Touch number Digit 1 One Touch 01 Digit 0 One Touch 10 Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 52 of 67 3 35 Masking of SIP Trunk Authentication Details As an increased security measure the Pas
60. s SV8100 R6 Yes 3 19 Call Tax Information In certain countries the Advice Of Charge which is provided by the ISDN carrier cannot be properly recognised and recorded This is due to the information being provided in currency rather than charging units Therefore conversion from currency units to charging units 1s required R3 allows this conversion SL converts to charging pulses to process the billing AOC as a currency Call Logger 3 19 1 Benefits Provides correct costing conversion allowing greater compatibility 3 19 2 Required Software and Hardware e SL1x00 R3 software 3 19 3 Training Course Required e If SL trained no further training required 3 19 4 Technical Information Two methods to indicate the call charge are used ETSI AOC using currency units The Swiss ISDN sends AOC information in Facility messages encoding the AOC as currency monetary units This is different to other ISDNs that send charging pulse units Display messages using special formats In some ISDN services the charging information is sent using an INFO message with a DisplaylE that shows the AOC in a special format that needs to be recognised and parsed Conversion from currency units to charging units As the system uses charging units meter pulses for the call charging a conversion needs to be applied Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Re
61. s configuration Properties Pane Shows the attributes of any selected device Terminal trunk DDI etc and shows the engineer how this device is configured within the SL system DDI Edit Edit the DDI s from within the DDI Pane Destination Picker Quickly select the destination for trunk DDI routing within the slide out pane Quick Launch Toolbar Customise your options within the Quick Launch Toolbar with your frequently used actions SL1100 PCPro V3 01 is only released in the UK For all other regions SL1000 amp SL1100 PCPro V3 00 xx is available for use with R3 Main Software and will have these enhancements in a later revision of PCPro software Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 55 of 67 5 1 1 PCPro Home Screen changes This is the first screen an engineer will see when openeing the PCPro Application The screen shots below shows the changes made from R2 0 to R3 0 PCPro wr E p r an Untitled SL1100 Euro Middle East Africa R2 00 PCPro ra Home View Reports Filter options Tools A K7 About a wy Sy Ly IP PC Pro accounts Create SW file Ww Verify X E Connection accounts _ Upgrade SW Connect Download Upload Cards Time Run setting script Feature activation Communications E Program
62. sword of the SIP Carrier connection will be masked as s in PC Pro WebPro and Telpro This reduces the risk associated with hijacking the SIP Carrier connection Obviously a good SIP Carrier should have preventative measures also such as IP address matching 10 30 SIP Authentication Information Setup 02 User Name SIPConnection 04 Authentication Trial Count This program sets Authentication information used in SIP Trunk 3 35 1 Benefits Improved security 3 35 2 Required Software and Hardware e SL1x00 R3 software 3 35 3 Training Course Required e If SL trained no further training required 3 35 4 Technical Information No new CMD s have been added for this feature Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 53 of 67 4 MAINTENANCE ITEMS 4 1 PCPro Connection Accounts The quantity of PCPro connection accounts has been increased from 20 to 200 Connection accounts are used to define customer s login settings within PCPro when connecting via the Internet Connection via ISDN does not require multiple connection accounts Connect f Connection Account Select the account to Siab 172 16 login to the customer s SL Sitabd 192 168 Estabish a connection to the pn ee emote t S system IP Use this connection type if G
63. thod 1 can be used with without the MEMDB card installed in the system Method 2 can also be used with without the MEMDB card installed in the system BUT you must select the correct package to upload to the system e With a MEMDB card installed use the pkg file e Without the MEMDB card installed use the nomem file The software files for each method are available to download from NEC Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 65 of 67 7 SOFTWARE AND HARDWARE The following are new Software and Hardware items released with SL1x00 R3 Software N A SL1x00 v3 00 New Version of SL1x00 software R3 0 containing items listed within this document PC Pro v3 00 xx PC Programming Tool for use with v3 00 System software N A PCPro v3 01 xx PC Programming Tool with enhanced GUI for use with v3 00 System Software Copyright 2010 NEC Unified Solutions B V Exclusively for use by NEC Unified channel partners All rights are reserved Reproduction whole or in part is prohibited without the written consent of the copyright owner 66 of 67 TECHNICAL DOCUMENTATION The following Items have added revised SL1000 System Hardware Manual English SL1100 System Hardware Manual English SL1000_SL1100 Features amp Specification Manual English SL1000_SL1100 Programmi

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