AVerMedia AVerDiGi SEB5116+
Contents
1. complexity of the individual boards and subassemblies do not attempt to make repairs at the component level or modifications to any printed wiring board Improper repairs can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances Caution To prevent static damage to components inside your DVR discharge static electricity from your body before you touch any of your DVR s electronic components You can do so by touching an unpainted metal surface AVerMedia 2 2 Technical specifications Service manual for SEB5116 Please refer to the following general technical specifications for the SEB5116 DVR Electrical specifications Recording resolution analog inputs Recording resolution IP inputs Compression Method analog Recording frame rate analog inputs Recording rates per channel video inputs analog Recording rates per channel video inputs IP Preview resolution Supported IP cameras support IP PTZ IP IO and IP audio if IP cameras built in Audio Inputs Audio Output Microphone Input 16 BNC connectors N A VGA Out x 1 Composite out x 1 Spot out x 1 16 BNC connectors via DVI cable Optional 1 Vpp 75 Ohm Full D1 720X480 720X576 NTSC PAL Half D1 720X240 720X288 NTSC PAL CIF 352X240 360X288 NTSC PAL N A MPEG4 D1 120 100 fps NTSC PAL Half D1 240 200 fps NTSC PAL CIF 480 400 fps N2. do if the HDD is not recording e eee ee eee 33 5 2 6 What should I do if the pointing device is not working 33 5 2 7 What should I do if the remote control is not working 34 5 2 8 What should do if the front panel control is not working 34 5 2 9 What should I do if the unit shuts down unexpectedly 34 2 a A VerMedia i Service manual for SEB5116 1 Version history A VerMedia Service manual for SEB5116 2 About this service manual 2 1 Legal information amp disclaimer Initial information This guide is a troubleshooting reference used for maintaining and servicing the DVR SEB5116 It provides comprehensive information on identifying DVR features components and spare parts troubleshooting DVR problems and performing DVR disassembly procedures The target users of this document are our value customers and customer service teams No part of this document may be copied reproduced or transmitted by any means without prior written permission from AVerMedia Information Inc AVerMedia Information Inc will not take the responsible of the losses of those unauthorized and misuse by third parties Warning Only authorized technicians should repair this equipment All troubleshooting and repair procedures are detailed to allow only subassembly module level repair Because of the
3. working Cross check HDD model with HDD support list available on our website Open DVR check HDD connectors and reseat cables Use different SATA power connector and cable if available Try accessing the HDD when mounted into your PC system Ensure recording is turned on within DVR software Check the remaining storage space available Check schedule and recording type settings Switch to always recording mode for testing purposes 5 2 6 Pointing device not working Verify pointing device to be fully functional using PC or different DVR Use another pointing device Try plugging the pointing device into different USB port if available Open the DVR unit and reseat the USB front panel connection cables 20 MEN A VerMedia Service manual for SEB5116 5 2 7 Remote control not working Check batteries within your remote control and exchange to new ones Make sure to point at the IR receiver at the front receiver and verify if nothing blocks the visual connection between the remote control and the receiver If using an optional IR extender cable make sure it is plugged in correctly and enabled within the software only EB series Make sure to set the remote control to the correct DVR ID before usage only EB series Try using a different remote control if available 5 2 8 Front panel control not working Try different front panel buttons and verify if all controls are not
4. working Double check whether the unit is still operating normally by attaching an external input device Try accessing menus and entering the playback mode Open the unit and make sure all front panel connection cables are seated correctly 5 2 9 DVR shuts down unexpectedly Check wall power plug for sudden power failure Reseat power cable in AC adapter and wall outlet Try using another power cord Check AC adapter for obvious damage water etc and replace if available Open the unit and make sure all fans are working correctly check if their spinning is probably being blocked by dust The unit may shut down due to overheating Check the internal power board for obvious damage Start up the DVR and check the Schedule options for reboot settings Check the event log to find details about the abnormal reboot remote reboot etc 20 MEN
5. A M 3 5 mm NL HAS 100AAAAAAAGA SCREW MU F JH T 5 8 mm NI EE TP4 A VerMedia Service manual for SEB51164 100AAAAAAAFD SCREW MU PH T 3 8 mm NI E TP1 100AAAAAAAG6 SCREW MU I 75 M 3 5 mm NIHIN BAZ 5 5 100AAAAAAAFD SCREW MU PH T 3 8 mm NI E TP1 100AAAAAAAG6 SCREW MU 1 54 M 3 5 mm Name B R 5 5 100AAAAAAAG3 SCREVV MU B Ji M H2 2 6 mm Nita 64 32 A VerMedia Service manual for SEB5116 3 3 Outside case and other parts 0700DVD AJR COMPUTER DVD 22X 208AC2A9 AJW P PLATE C2A9 90 22 5 mm_ HANN 102AC2A9 ASS M CASE N20 C2A9 427 5 350 59 2 mm 102AC2A9 ASV M CASE N20 C2A9 430 3 50 5 60 mm 112AC2A9 AKA METAL C2A9 5484 mM 112AC2A9 AKE METAL C2A9 HD EEZ 3IN1 20 ANNE 200AC2A9 B2K P MOLD N19 C249 GI TR SEB5116 3 fa A VerMedia Service manual for SEB5116 112AC2A9 AKB METAL C2A9 3 T j XE ZE 112AC2A9 AKG SHEET N20 C2A9 USB TE 301AC2A9 CVVH PX C2A9 Die EN O64AOTHERBFJ CABLE SERIAL ATA CABLE 500mm 40AAO8MB AG7 TRANH USB MOUSE MO96UOB MU310 041313GOOAK5 O AVI LOGO O64APOWERBF CABLE POVVER P301 S305 Sek 1830 mm ADAPT AC DC 100 240V 19V 3 42A A VerMedia Service manual for SEB5116 4 Disassembly amp Assembly procedures 4 1 Tools needed for disassembling and assembling the DVR 4 2 To disassemble assemble the DVR Step 1 Initially please have unscrew the 8 screws of the outer case These are located in left right and back side
6. AVerMedia AVerDiGi SEB5116 Service Manual AVerMedia AVerDiGi SEB5116 Version 1 0 2010 3 10 A VerMedia Service manual for SEB5116 Table of contents 1 Version history of service manual 3 INN NENNE ATIS OUT DTE 3 2 About this service manual 4 2 1 Legal informatio amp diIsclallTief ssvesostee set eui P ev e ya ben k y k l v ed k k x Kak deg WEL 4 2 2 TECANIC ETEN 5 ISIS 8 ET r le el 8 e Neid Dall Sisri E E 11 3 3 Olllside case and Other pall 8 rdnr nenna n EEEE ASER 13 4 Disassembly amp Assembly 1 s 15 41 1008 EEE BEE 15 4 2 To disassemble and assemble the DVD ENEE en 15 5 Troubleshooting procedures uu 26 SNE NN 26 5 1 1 What should I do if the unit is not booting veseve cen 27 5 1 2 What should I do if there is no local VGA BNC display 28 SNB Miu mE 29 5 2 1 What should I do if there is no camera analog display 30 5 2 2 What should I do if the network function is not working 31 5 2 3 What should I do if the DVD backup is not working 32 5 2 4 What should I do if the audio is not working eee eee ees 33 5 2 5 What should I
7. TSC PAL NTSC 0 30 fos PAL 0 25 fps N A VGA 1024 X 768 UI PAL 720 X 576 NTSC 720 X 480 N A 16 1 1 A VerMedia Service manual for SEB5116 Alarm Inputs 16 Relay Outputs mm jn PTZ control analog Protocol supported Pelco D Pelco P DynaColor Lilin CD55 DiGiDome YoKo MicroJack P Cannon VC C4R Panasonic CS859 CW860 Samsung SCC 641 JVC TK C676 JVC TK C675 Sony EVI D70P Philips TC8560 TC700 ELMO PTC 200C Fastrax I HID 2404 AmericanDynamics Ultra DMP23 H2 MD101 Sony 15 cz45 1 Storage capacity support Support up to 4 SATA HDD eSATA support Support eSATA RAID Ethernet 10 100 1000Base T bandwidth limited RS 485 port 1 Terminal Block Tx Tx Rx Rx RS 232 port 1 9 Pin Male USB 2 0 DVD writer Power Input 65W 1 2 HDD 90W 3 4 HDD Typical power consumption N A Power consumption N A Operating system Embedded Linux Graphical User Interface Operator Interface Front panel keypad USB mouse remote controller support optional IR extension cable Web Browser Remote Client Microsoft Internet Explorer 6 or higher on Windows 2000 XP VISTA Windows 7 Export of video audio data AVerMedia format Mechanical facilities Dimensions H x W x D 430 x 65 x 370 mm Weight N A Environmental conditions Operating temperature 0 to 40 C 32 to 104 F Storage temperature 30 C to 60 22 F to 140 E Relative humidity in operation 50 80 Relative humi
8. dity when stored 90 Electromagnetic Compatibility EMC Service manual for SEB5116 FCC Part 15 Class A EN 55011 Group I Class A EN 61000 3 2 2000 Class A N A EN 60950 1 2001 A11 2004 A VerMedia Service manual for SEB5116 3 Parts list 3 1 Main modules 51C2A9NPOOAJ GM SEB5116 AVI O C2A9 B 51C2A9NPOOAB GM SEB5116 AVI 0 FUN NU MQ IN 1 51C2A9NPOOAB GM SEB5116 AVI 0 FUN NU M 2 IN 1 gt YELLOW TS 51C2A9NPOOAC GM SEB5116 AVI 0 IR 51C2A9NPOOAD GM SEB5116 AVI 0 CONTRO L 51C2A9NPOOAE GM SEB5116 AVI 0 USB T T FIN ie oe nj SEC A L erMedia Service manual for SEB5116 51C2A9NPOOAG GM SEB5116 AVI D VIDEO IN 51C2A9NPOOAH GM SEB5116 AVI 0 POWER 064APOWERBFV CABLE ATX 760 mm O64AOTHERBF3 CABLE TU3001 80 mm O64ASATA BJF CABLE SATA TO E SATA 400 mm 064AOTHERBFS CABLE POWER SWITCH amp IR 410mm 064AOTHERBFW CABLE FUNCTION amp CONTROL 200mm E MN A VerMedia Service manual for SEB5116 064AOTHERBFX CABLE USB NUMBER 200 nn 064AOTHERBGA CABLE UL2651 16C 150mm 064AIDE BDW CABLE ATA33 40PIN 1 350 mm 208AC2F1 ADX PLASTIC 4 amp l xE ik FWA 22C 0410KDE12AB5 FAN 4300RPM 12V 50 50 10 nn A VerMedia i Service manual for SEB5116 3 2 Screws and other parts 207AAAAAAAAN P SUP H11 mm M3 100AAAAAAAEG SCREW MU I UH T M2 6 8 mm NI TP1 100AAAAAAADD SCREW MU THA M 3 Amm _NI_GAK 6 8 100AAAAAAAH5 SCREW BI 9H T 1 775 mm NI BEJA 4 5 TP3 100AAAAAAADH SCREW_MU_F 9
9. nual for SEB5116 5 1 1 DVR does not boot up Start Reseat AC adapter in DVR and wall outlet DVR booting check front LED amp FAN Try different wall power outlet DVR booting check front Y Done LED amp FAN Try different ext AC adapter if applicable DVR booting check front Replace external AC adapter LED amp FAN Open DVR check for loose cables reseat cables close DVR and retest DVR booting check front N Replace following items if LED amp FAN available int main power cable power board system Y board AVerMedia 5 1 2 No local VGA BNC display Check monitor power connection and proper cable connection to DVR reseat cables Video output OK Use different VGA connection cable Video output OK Done Check monitor brightness settings Video output OK Done Try using different monitor Video output OK End Service manual for SEB5116 lt lt N Replace system board A VerMedia r Service manual for SEB5116 5 Troubleshooting Procedures 5 2 Ul related issues A VerMedia Service manual for SEB5116 5 2 1 No camera analog display Check cable link and set camera amp DVR channel settings to default Video output OK Y pene Connect camera to different BNC input Replace the following if Y Video ou
10. of this DVR Please see the following pictures for details A VerMedia i Service manual for SEB5116 Step 2 Remove the outer case after unscrewing the 8 screws Step 3 Afterwards please remove the iron protection steel by unscrewing two mounting screws See the following pictures Step 4 Please remove the HDD iron rack A VerMedia Service manual for SEB5116 Step 5 After removing the HDD iron rack the inside of the DVR will reveal itself as following Please use the pictures below as a reference and remember the correct cable connections for further disassembling j T x M Step 6 The next step includes the removal of all power cables i e SATA e SATA main power cable by unscrewing the two screws from the e SATA interface on the back of the DVR Accordingly please unmount all power cables from the PCB board A VerMedia i Service manual for SEB5116 Step 7 Please remove the power SATA cables from the main power board DVD ROM drive and PCB board Please see the following pictures for the detailed removal procedure 1 AEE Step 8 In the next step please remove all remaining connection cables from and to the PCB board inside the DVR Those cables are the one coming from the front panel Yellow green blue and 3 thick black cables front panel power board video in BNC board and two fans including cables Please refer to the following pictures and make sure to remove them caref
11. tput OK available video board system board Use different video cable Video output OK Y pole Use different camera Video output OK N Replace the following if available video board Y system board End A VerMedia Service manual for SEB5116 5 2 2 No network Check if network function is enabled in DVR software Y NW connection OK NONE Reseat network cable in DVR jack and router Use another network cable Y Done NVV connection OK Check DVR network settings DHCP static IP PPPoE NW connection OK Check local network settings restrictions amp NW logs and change DVR settings accordingly Contact NVD FAE NW connection OK A VerMedia Service manual for SEB5116 5 2 3 DVD backup not working Shut down DVR open DVD tray opens the unit and reseat DVD drive power Ensure inserted media cables Re test is an empty DVD R DVD R N Use different SATA DVD tray opens DVD RW DVD RW power cable amp disc Use different disc Y exchange DVD drive for cross checking Done DVD backup working Use different SATA data cable amp exchange DVD drive End A VerMedia Service manual for SEB5116 5 2 4 No audio Check audio connectors and reseat cables Check volume level of connected speakers Enable audio recording in DVR menu Check volume mute settings in DVR software 5 2 5 HDD recording not
12. ully A L erMedia r Service manual for SEB5116 Step 9 You may see the following pictures revealing the exact connection position of the cables you are about to remove Step 10 After removing all the cables insides the unit please start removing the PCB boards Initially please remove the video in BNC board It is being mounted to the back of the DVR through 6 screws A L erMedia i Service manual for SEB5116 Step 11 After removing the video in BNC board please remove the main power board located next to it Please refer to the following pictures Step 12 Once the main power board has been removed please follow up by disassembling the main system PCB board the biggest PCB board inside the unit Please unscrew all remaining screws from the back of the DVR and make sure to removing the two fans before taking out the main PCB board Please see the following pictures Step 13 The 2 cooling fans may be un mounted by unscrevving 4 screvvs as you can see from the follovving pictures Service manual for SEB5116 Step 14 The system PCB board is mounted inside the case vvith 9 screvvs Please unscrew them and take out the board e SA 5 aD u a N E z Y BE NF Hal Sn c gis Dyes j IS 7 zT 220 F 5 FSA 40 g I I ll 7077711 me mesi HERE Ce wp rg HALL 0 q gt A VerMedia i Service manual for SEB5116 Step 15 This step reveals the removal proced
13. ures of the front panel of the DVR Please loosen the lace which holds the connection cables of the front panel Step 16 The front panel is secured through 3 screws Please remove these and unplug the connection cables coming from the PCB board The pictures below reveal the details A VerMedia Service manual for SEB51164 Step 17 Once the front panel has been removed please remove the 3 PCB boards from the plastic case Unscrew total 10 screws from the 3 PCB boards Step 18 After the front panel has been removed from the DVR the USB PCB board has to be removed from the metal case by unscrewing 3 screws Please refer to the following pictures Let a KT 3 MT LT ed Et TA i a ed b TET WERGE c os te i m cm MAE A 4 g a Step 19 The last remaining PCB board inside the metal case holds the front panel power button and the power HDD LED indicator Please disassemble it by unscrewing 4 screws A L erMedia Service manual for SEB5116 Step 20 The final step reveals the removal of the internal DVD drive To do so please unscrew the 4 screws which hold the drive inside the metal case A VerMedia Service manual for SEB5116 Step 21 Please see the following pictures which show the completely disassembled DVR and all of its components A VerMedia r Service manual for SEB5116 5 Troubleshooting Procedures 5 1 None UI related issues A VerMedia Service ma
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