Balancer Diagnostic Codes - Snap
Contents
1. 2007 Snap on Equipment Services All Rights Reserved 26 001 057 001 058 001 059 001 060 001 070 BK ERROR SPOKE SAME POS item 001071 BK ERROR UG NOT BET SPOKES memd 001 072 BK ERROR ANG SPOKES TOOHIGH intemal 001073 BK ERROR ANG SPOKES FAL item 001 080 001 08 001 082 001 083 001 084 001 085 001 090 BK ERROR STUCK CLAMP 490210 001 091 BK ERROR STUCK UNCLAMP 402 O 001 092 001 093 001 094 001 095 BK ERROR CLAMP SUP 40214 FO 00096 BK ERROR CLAMP FALLBACK 490218 OO O Copyright 2007 Snap on Equipment Services All Rights Reserved 272. Service Codes C123 Possible causes the flat cable connecting the camera controller board and the outer scanner CCD board is unplugged missing or damaged there is a fault in the outer scanner CCD board Sthere is a fault in the camera controller board the supply voltage is configured too high on the power interface boardCorrective actions check all items above switch power off and on again should the problem not go away please call ser vice Check Optima outer scanner memory E381 Affected models Models with optima hardware Service Codes C123 Possible causes Corrective actions Copyright 2007 Snap on Equipment Services All Rights Reserved the flat cable connecting the camera controller board and the outer scanner CCD board is unplugged missing or damaged there is a fault in the outer scanner CCD board there is a fault in the camera controller board check the connections check the outer scanner CCD board N check the camera controller board switch power off and on again should the problem not go away please call ser vice Check Optima outer scanner memory E382 Affected models Models with optima hardware Service Codes C123 Possible causes the flat cable connecting the camera controller board and the outer scanner CCD board is partially unplugged or damaged there is a fault in the outer scanner CCD board Corrective actions check the connections check the outer scanner CCD board
3. switch power off and on again should the problem not go away please call ser vice Check Optima outer scanner calibration E383 Affected models Models with optima hardware Service Codes C123 Possible causes the outer scanner has not been factory calibrated Corrective actions please call service and replace the outer scanner Check Optima outer motor power supply E384 Affected models Models with optima hardware Service Codes C123 Possible causes the cable connecting the camera controller board and the outer scanner motor is unplugged damaged or missing the motor power supply is not configured properly there is a fault in the motor power supply board the cable connecting the mains supply and the motor power supply board is unplugged damaged or missing there is a fault in the outer scanner motor there is a fault in the camera controller board motor drivers Corrective actions check all items above Check Optima outer scanner zero mark E385 Affected models Models with optima hardware Service Codes C123 Possible causes the flat cable connecting the camera controller board and the outer scanner CCD board is unplugged missing or damaged there is a fault in the outer scanner CCD board the outer scanner is locked the outer scanner zero mark is missing bent locked or damaged the cable connecting the camera controller board and the outer scanner motor is unplugged damaged or missing there is a fa
4. switch power off and on again should the problem not go away please call ser vice Check Optima inner scanner memory E371 Affected models Models with optima hardware Service Codes C123 Possible causes Corrective actions the flat cable connecting the camera controller board and the inner scanner CCD board is unplugged missing or damaged there is a fault in the inner scanner CCD board there is a fault in the camera controller board check the connections amp check the inner scanner CCD board check the camera controller board switch power off and on again should the problem not go away please call ser vice 22 3 Check Optima inner scanner memory E372 Affected models Models with optima hardware Service Codes C123 Possible causes Corrective actions B the flat cable connecting the camera controller board and the inner scanner CCD board is partially unplugged or damaged there is a fault in the inner scanner CCD board check the connections check the inner scanner CCD board switch power off and on again should the problem not go away please call ser vice 2 4 Check Optima inner scanner calibration E373 Affected models Models with optima hardware Service Codes C123 Possible causes Corrective actions the inner scanner has not been factory calibrated please call service and replace the inner scanner 22 5 Check Optima inner motor power supply E374 Affected models Models with op
5. 581 software is not able to detect the reference mark Incremental encoder Counter reference mark mismatch 2 50 V 4 30V Opto electronic VCC on shunt resistor o 1 O Hand spin with electromagnetic released brake main shaft rotates backwards Line voltage below limit Line voltage above limit Line voltage much too high VCC below limit VCC above limit Keyboard display voltage below limit Keyboard display voltage above limit 4 50 V External voltage pedal below limit see keyboard module External voltage pedal above limit see keyboard module Power fail detected fF OPTIMA hardware main board fault detected OPTIMA hardware inner scanner fault detected OPTIMA hardware outer scanner fault detected OPTIMA hardware rear scanner fault detected Copyright 2007 Snap on Equipment Services All Rights Reserved 25 530 560 561 565 566 570 EN E 580 581 t0 505 o 586 4 RENI CORR 602 603 a 703 LM 706 430V Ew 7o83 2 LE pe 800 sor 804 810 f5 aen 5 820 5 821 5 830 C mM 900 O 950 951 952 953 p ERROR SELFTEST ASA Status of an activated order has changed due to network manager or shop management software activities OF NNI HEN REN mio 2 4 BP codes Y2K error User error internal internal e internal 001 001 001 002 001 003 001 004 001 005 001 006 00
6. Brake Power clamp Copyright 2007 Snap on Equipment Services All Rights Reserved 18 2 3 3 Priority ID Prior D Description ios Critical error will be recorded in user mode 66 86 For information only All of above but will not be recorded in the error record persistent objects p30 to p39 Copyright 2007 Snap on Equipment Services All Rights Reserved 19 2 3 4 Error ID The table lists the error codes and gives some examples for an error ErrorID Limits o ooo Fo Not complete F02 Invalid job Mod 2D Brake Module gets invalid event Mod 49 Drive system Internal error command not valid in actual mode of operation Mod 66 Meas Control Internal error Module gets invalid user event command not valid in actual mode of operation Mod C1 Self test Self test failed see error record for more information kernel register errO err9 or User interface C28 Foo POutof memory F04 Out of range Mod 27 Temperature Out of Range Fo Buffer full Foe Channel not found F07 Not found Mod 41 ASS Time client not found Mod 44 SAPE Time service not found during unregister Mod C1 Self test Self test failed result of test invalid Fos Already exists F09 In use Mod 44 SAPE AWP already in use Mod 49 Drive system Internal error command not valid in actual mode of operation Many 490F09 errors in the error record i
7. Equipment Services All Rights Reserved 14 2 2 E codes CRT HNA HWT ui error h revision 1 11 E Intemal code s MET Rim dimensions entered incorrectly fee Wheel guard is not closed E3 Gauge arm not in home position E4 Outer gauge arm not in home position E5 Range of electrical unbalance compensation exceeded residual adapter unbalance E6 0x812560 Calibration weight not attached to flange 0x812561 0x812565 0x812566 JE No balancing mode for this wheel type jes Valve position was not entered o eo Optimisation was carried out incorrectly oo MET Wheel guard is not open wheel may not be clamped unclamped E12 Not available to Pedal is operated measuring run not possible date EIER Not available to The clearance of the solenoid brake is too wide date EM The power clamping device is not clamped Et5 Corrective terms for readjustment are out of range E16 0x812570 Calibration weight attached erroneously to flange 0x812571 E17 0x492207 Wheel slipped on adapter o C o E28 0x492205 Wrong direction of rotation hand spi O E29 jSpeedtohigh andspn 80 o o E30 Run outmeasurementfaled fest f Rim only mounted during geometric matching when rim and tyre expected E32 The user selected to proceed with a bare rim measurement but the ma chine actually detects that a complete wheel is on the
8. cond Can t get data from external AD converter This error can caused by amalfunction of the incremental encoder Please check C74 and C54 a malfunction of the micro controller board Check C75 if ADE1 and ADE2 displays valid results Mod 44 SAPE Communication timeout No answer from AWP Mod C1 Self test Self test failed test function does not response timed out Access denied Mod 49 Drive system Access denied e g use of the clamp device if it is not available not a power clamp machine Requested action not allowed poU ae o o olo Co A 2 2 LB 2 2 co WIWIMIO O O A ojojrnmi jijo p Copyright 2007 Snap on Equipment Services All Rights Reserved 21 E UU NM ERROR PO INCORRECT DATA OR HEADER SIZE ERROR PO ORDER IS FULL ERROR PO PRODUCTION READ WRONG TYPE ERROR PO EEP1 EEP2 ARE DIFFERENT ERROR PO CRC EEP1 ERROR KEEN qeu poe l2C ERROR ORDER TOO BIG l2C ERROR ORDER BUSY I2C Bus No order in I2C queue I2C Bus No active order in I2C queue l2C ERROR TOO MANY SOP l2C bad SDA l2C bad SCL I2C busy I2C no Acknowledge No Acknowledge from device Copyright 2007 Snap on Equipment Services All Rights Reserved 22 a imi 0 gt me O U fk co o oo Oo wm 3 o C co ow m h h l a a P ojlo xjojo 2 k co UJ 2C ERROR NO ACK FROM START l2C ERRO
9. during power up Switch power off and on again Should the problem not go away please call service A Copyright 2007 Snap on Equipment Services All Rights Reserved 6 Check Optima outer scanner E364 Affected models Models with optima hardware Service Codes C123 Right side scanner self test fail or CCD not calibrated or zero mark not detected Balancing is not possible since wheel data cannot be scanned Problem during power up Switch power off and on again Should the problem not go away please call service 7A Check Optima rear scanner E365 Affected models Models with optima hardware Service Codes C123 Rear scanner self test fail or CCD not calibrated or zero mark not detected Wheel data can be scanned balancing is possible Run out measurement of the wheel is not possible Problem during power up Verify if the scanner is on its rail Switch power off and on again Should the problem not go away please call service 8 Check Optima main camera board memory E366 Affected models Models with optima hardware Service Codes C123 Possible causes there is a fault in the camera controller board Corrective actions check the camera controller board 9 Check Optima motor power supply E367 Affected models Models with optima hardware Service Codes C123 Possible causes the cable connecting the camera controller board and the motor power supply board is unplugged damaged or missing the motor power su
10. is loading A continuous sequence of beeps and flashes indicates that program loading is complete Turn off balancer Remove EEPROM and turn on balancer IBP Remove secure disk The normal start up procedure will be performed Perform service codes in the following order e C47 Select machine model e C80 Calibration of inner SAPE gauge arm e C81 Measurement of flange to zero plane distance e C82 Calibration of outer gauge arm e C83 Basic calibration of vibratory system e C84 Measurement of residual main shaft unbalance e C88 Adjustment of 12 h position C90 Saving calibration data The machine is now ready for use 1 2 Recommended service steps In case of an error it is recommended to perform some service code to check the system The following are some common service codes for this job e C28 Indicate the content of the error record C74 Check the incremental encoder of the main shaft C54 Some more testing for the incremental encoder of the main shaft e C98 Check the incremental encoder of the power clamp e C63 Continuous measurements for test of valid results e C56 Check the pedal switches The switches and the Function Code to lock the power clamp should be checked if the power clamp does not work C75 Check Voltages of SAPE potentiometers AD8 AD9 AD10 or perform STEP 1 of C80 and C82 e C80 Check Voltages for left SAPE ATTENTION This is a calibration function interrupt this
11. machine Mount a bare rim so d o i E50 An attempt to access the weights usage database has failed restart the balancer to re initialise the database or call service if the problem persists MET Vibration of the machine disturbed the unbalance measurement fess Power clamp service interval expired E88 0x492208 The rotating speed of the main shaft exceeds the safety limit E899 Key contact or pedal switch closed Copyright 2007 Snap on Equipment Services All Rights Reserved 15 E93 0x441370 The outer gauge arm for rim width is defective 0x441371 100 Soo S u Er S D management software activities BE oo S rar 000768 aa wrong E144 0x00016D__ Check sums ofboth EEPROMs are wrong E145 ox000168 Contents of the EEPROMs are different S Bol Tooo S BEEN ud tween micro controller and Toyar E341 0x00016A Check sum of EEPROM 2 is wrong Bel Tooo S eso OPTIMA hardware wheel profiler position calibration required E E361 px OPTIMA wheel profiler is not present or is not responding during self test E362 MEN OPTIMA main camera board power on self test failure E363 OPTIMA left side scanner self test fail or CCD not calibrated or zero mark not detected E364 OPTIMA right side scanner self test fail or CCD not calibrated or zero mark not detected E365 OPTIMA rear scanner self test fail or CCD not calibrated or zero mark not detected Ese oPTMAmasame
12. 1 007 001 010 001 011 001 012 001 020 001 021 001 022 001 030 001 031 001 032 001 033 001 034 001 035 001 036 001 037 001 038 001 039 001 040 001 041 001 042 001 043 001 044 001 045 001 046 001 047 001 048 001 050 BK ERROR PO NOTFOUND BK ERROR PO READING BK ERROR PO WRITING BK ERROR PO EEP1 RD BK ERROR PO EEP2 RD internal BK ERROR PO EEP1 WR e BK ERROR PO EEP2 WR new BK ERROR KBD DISPLAY internal BK ERROR KBD VOLTAGE BK ERROR KBD READING BK ERROR DC OVERRUN BK ERROR IEM ZERO MISMATCH BK ERROR IEP ZERO MISMATCH BK ERROR POWER FAIL BK ERROR TEMP SENSOR BK ERROR VCC ABOVE LIMIT BK ERROR VCC BELOW LIMIT BK ERROR VDISP ABOVE LIMIT BK ERROR VDISP BELOW LIMIT BK ERROR LINE ABOVE LIMIT BK ERROR LINE BELOW LIMIT BK ERROR OPTO SHORT HIGH CUR BK ERROR OPTO OPEN LOW CUR BK ERROR SAPE 1D LOW VOLT BK ERROR SAPE 1D HIGH VOLT BK ERROR SAPE 2D LOW VOLT BK ERROR SAPE 2D HIGH VOLT BK ERROR SAPE 3D LOW VOLT BK ERROR SAPE 3D HIGH VOLT BK ERROR SAPE 1D INVALID CAL new BK ERROR SAPE 2D INVALID CAL new BK ERROR SAPE 3D INVALID CAL new BK ERROR SIDE CAL BAL z 5 23 AB o o E S x X 315 Xx Ax ojx x 290 703 2A0 703 x S o o o x X Oo RO o x x x x x x x x x x x Se Se Se Se Se Se Se Se Se se se Se X X 58 1x 1X 08 o8 08 IS c e olelcel colc 1 o o 2 A x1 ol ol ojo ol ololo DO a o 2 o 2 o x o o Copyright
13. 2 Check Optima Calibration E360 Affected models Models with optima hardware Service Codes C123 The optima hardware requires wheel profiler position calibration When the camera controller board is replaced on the machine the SW detected that calibration data are missing Calibration procedure C122 is required to calibrate the actual position of the laser scanners with respect to the balancer reference plane 3 Check Optima Hardware E360 Affected models Models with optima hardware Service Codes C123 Wheel profiler is not present or is not responding during self test The balancer controller board was not able to communicate with the camera controller board during start up self test Possible causes The camera controller board is missing or dead The flat cable connecting the balancer controller board and the camera controller board is unplugged damaged or missing 4 Check Optima Hardware E362 Affected models Models with optima hardware Service Codes C123 Main camera board self test fail Balancing is not possible since wheel data cannot be scanned Problem during power up Switch power off and on again Should the problem not go away please call service B P 5 Check Optima inner scanner E363 Affected models Models with optima hardware Service Codes C123 Left side scanner self test fail or CCD not calibrated or zero mark not detected Balancing is not possible since wheel data cannot be scanned Problem
14. K 14 21H codes CRG TINA iip c 14 2 2 E codes CRL PINAUPINM T oie sanatione udin raesent rtc titled 15 2 3 1 Structure of am errot COG RU 18 2 3 3 PHiority Dossi een tr r star etuder ovre kande referer 19 23A gro p mM T occ 20 24 BP GOOGB usertebibhetedunw cunda ptam a enn etiaai ie RU 26 Copyright 2007 Snap on Equipment Services All Rights Reserved 1 Some notes about the operations of the wheel balancer All measured angular positions are related to the mass to balance the wheel they are not the positions of the imbalance mass itself If the balancer is in service mode some of the normal behavior is changed B ooxod Some error codes will be written into the error record in normal operation mode This is disabled in service mode errors will not be recorded The number of revolution for a measurement run in service mode is set to 20 turns GS JBEG models two times of the C6 setting but minimum 20 turns CRT HNA HWT models 1 In Field Reprogramming of Balancer Turn off balancer Place EEPROM in micro controller socket with flat end at bottom of socket close to large blue connector Notched end is 3 spaces short of other end of socket IBP Remove dummie plug and place secure disk into opening Turn on balancer Three audible beeps accompanied by three flashes of the led on the micro controller board indicate that pro gram
15. New Product Release L Calibration Procedure Snapoan Sales Bulletin LJ Operation Procedure Lquipmenr Service Bulletin Q Part Accessory Service Procedure Release Date March 2008 Model s Affected Priority Status When Subject Exist All Y2k balancers WB 1025 1 Balancer Diagnostic Codes GENERAL OVERVIEW Balancers that have been manufactured since 2000 contain diagnostic codes to aid the technician in trouble shooting and repair of the balancer There are 5 different types of diagnostic codes Start up Errors Error Codes H Codes E Codes and IBP Codes It is important that the code type be properly identified before calling technical support for assistance In most cases the problem may be quickly determined and corrected by properly using the diagnostics codes to troubleshoot All future code updates will be documented on this bulletin and redistributed ACTION TO BE TAKEN Use the appropriate Service Manual to look up the procedures to access the Balancer Diagnostic Codes The balancers can store up to 10 diagnostic codes in memory Before calling technical support for assistance about any errors codes it is recommended that ALL error codes be documented using C28 Codes are listed in the following order 1 2 Recommended service steps ccccccceeeeccceeeeeeeeeeaeeeeeeeeeseeaaaeeeeeeeeseaaaaeeeeeseeeeaaaeeeeeeeeeeaes 2 1 3 Self test during start up CR T BINAPIM T ssaccnucniuniet anta ruben b Smetius d ZEE C
16. PE C92 to check distance and diameter of actual calibration Inner SAPE gauge arm not in home position Re place SAPE gauge arm in home position and press STOP or ESC key to continue 3 Check home position of right SAPE Affected models Models with 3D P SAPE Service Codes C82 to calibrate SAPE Outer SAPE gauge arm not in home position Re place SAPE gauge arm in home position and press STOP or ESC key to continue 4 Check weights usage database E50 Affected models Models with AWP Service Codes C125 to format the weights usage database An attempt to access the weights usage database has failed restart the balancer to re initialise the data base or call service if the problem persists 5 Power clamp service interval expired E85 Affected models Models with power clamp Service Codes All codes available for the model Check Keyboard E89 Affected models All models Service Codes No service code available One of the keys F1 to F6 HELP ESC START supplies a key code The machine will proceed with the next step only if the trouble is remedied T Check Pedal switches E85 Affected models Models with power clamp or electromagnetic brake Service Codes C56 to check the pedal switches C75 AdC16 to check voltage to external switches Models with solenoid brake only and power clamp One or if available both pedal switches are actuated The user can now remedy the trouble Press STOP or ESC key to check the pedal switch o
17. R NO ACK FROM STOP 2C ERROR NO ACK FROM SEND l2C ERROR NO ACK FROM SEND2 2C ERROR NO ACK FROM RECEIVE ERROR I2C SYNCHRONOUS ORDER TIMEOUT ERROR I2C ASYNCHRONOUS ORDER TIMEOUT ERROR DS USER BREAK MN eo h x x oo o o o cim l o mimiolo N N Drive system Timeout during speed up hand spin only speed does not settle after start command ERROR DS SPEED NOT REACHED Drive system Speed slows down during measuring speed falls below limit while measuring Drive system Wheel speeds up in reverse turn Hand spin only main shaft rotating backwards on start command Drive system No acceleration during speed up or braking detected 1 Motor 2 Belt mounted 3 Incremental encoder main shaft Drive system Slip detected speed up to fast 1 Wheel not clamped strong enough 2 no wheel or wheel mass to low Drive system Speed limit exceeded speed exceeds security limit mainly wheel guard open and drive management set to high speed ERROR I2C ORDER HAS FAILED N e 49 N Drive system Main shaft rotates during clamping e g EMB defective Drive system Clamp device is locked Drive system Time limit for clamping process exceeded Motor over current detected by hardware Over current LED on the power interface board will be cleared on the next activa tion of the motor M AB 0 05 V First Potentio
18. ap on Equipment Services All Rights Reserved mk Po Hardware tests Common Errors C10F02 C10F07 C10F18 Affected models All models Service Codes All codes available for the model A hardware tests couldn t executed successfully C10F02 Test returned with an error No valid test results available C10F07 Test function reported an unknown error C10F18 Test timed out No valid test results available 30 2 Hardware test Power supply voltage C10800 C10801 C10804 Affected models Models with motor Service Codes C55 to check line voltage If the line voltage is below or above a limit the error code is displayed Refer to section 2 3 4 Error ID 30 3 Hardware test 5V line C10810 C10811 Affected models All models Service Codes C110 to heck 5V voltage If the 5V voltage is below or above a limit the error code is displayed Refer to section 2 3 4 Error ID 30 4 Hardware test Current of opto electronic LED C10705 C10706 C10707 C10708 Affected models All models Service Codes C75 AdC1 to check LED If the current voltage is below or above a limit the error code is displayed Refer to section 2 3 4 Error ID 30 5 Hardware test Transducer signals C10410 C10420 C10430 Affected models All models Service Codes C103 C104 CRT only to check transimpedance and signal amplifiers and transducer values If no signals from the transducers are detected the error code is displayed Hefer to se
19. at cable connecting the camera controller board and the rear scanner CCD board is unplugged missing or damaged there is a fault in the rear scanner CCD board the rear scanner is locked the rear scanner zero mark is missing bent locked or damaged the cable connecting the camera controller board and the rear scanner motor is unplugged damaged or missing there is a fault in the motor power supply board there is a fault in the rear scanner motor there is a fault in the camera controller board motor drivers Corrective actions check all items above Check Optima rear motor missing steps E396 Affected models Models with optima hardware Service Codes C123 Possible causes the rear scanner movement is not smooth or it is striking the frame 4 4 Copyright 2007 Snap on Equipment Services All Rights Reserved mk e the motor power supply is not configured properly there is a fault in the motor power supply board there is a fault in the rear scanner motor there is a fault in the camera controller board motor drivers the cable connecting the camera controller board and the rear scanner motor is partially unplugged or damaged Corrective actions check all items above Check Optima rear laser power supply E397 Affected models Models with optima hardware Service Codes C123 Possible causes the flat cable connecting the camera controller board and the rear scanner CCD board is unplugged missing or damag
20. ction 2 3 4 Error ID 30 6 Hardware test Auto stop system C10380 C10381 C10382 C10383 Affected models Models with auto stop system Service Codes C75 Adc21 to check voltage on capacitor of the auto stop system If the voltage is below or above a limit or the recharging time is above a limit the error code is displayed Refer to section 2 3 4 Error ID Copyright 2007 Snap on Equipment Services All Rights Reserved 13 2 All Codes 2 1 H codes CRT HNA HWT ui error h revision 1 11 Ho Internal code s H0 ee Wheel running conditions cannot be improved by optimisation H Further optimisation not recommended but feasible H2 Weight minimization is recommended optimisation can achieve no further improvement 2f Doo T H20 The correction plane cannot be re located using the gauge arm H21 Indexing position does not match correction plane H22 0x492215 Unclamping of power clamp device is disabled jHz9 Unclamping of wheel notalowed SSS Pek The gauge arm was pulled out too quickly normal operation ASS calibra tion H8 NEW The gauge arm was pulled out too slowly ASS calibration H80 0x810510 No provision was made for readjustment H822 Self test disturbed during execution H90 0x492203 acceleration during start or stop too slow measuring speed not reached J 0x492204 Speed too low during measuring run Copyright O 2007 Snap on
21. died using service codes C47 the machine will remain in service code mode 27 Check calibration E901 Affected models All models Service Codes C80 C81 C82 C83 C84 C88 C90 Machine was not calibrated For calibration the following calibration codes will have to be carried out in the sequence as given below C80 Calibration of inner SAPE gauge arm C81 Measurement of flange to zero plane distance C82 Calibration of outer gauge arm C83 Basic calibration of vibratory system C84 Measurement of residual main shaft unbalance C88 Adjustment of 12 h position C90 Saving calibration data 28 Hardware test disturbed H 82 Affected models All models Service Codes All codes available for the model A self test was disturbed e g wheel was rotated during the transducer test The code is read out for 3 seconds then measurement is repeated 10 times maximum or aborted using the STOP or ESC key Check Optima main shaft encoder zero mark Affected models All models Service Codes All codes available for the model There is an error occurred during the hardware test The four hyphens replace the digits 0 to 9 and the letters Ato F which all characterize an error defect The following test will be performed 1 Power supply voltage 235V BV line 2 3 Incremental encoder Current of opto electronic LED 4 Transducer signal available 5 Auto Stop System Voltage for relay Copyright 2007 Sn
22. ed the cable of the laser module of the rear scanner is damaged or there is a fault in the laser module itself there is a fault in the camera controller board laser drivers Corrective actions check all items above 24 9 Check Optima rear laser modulation E398 Affected models Models with optima hardware Service Codes C123 Possible causes the flat cable connecting the camera controller board and the rear scanner CCD board is unplugged missing or damaged the cable of the laser module of the rear scanner is damaged or there is a fault in the laser module itself there is a fault in the camera controller board laser drivers Corrective actions check all items above Check Optima rear shift motor power supply E404 Affected models Models with optima hardware Service Codes C123 Possible causes the cable connecting the camera controller board and the rear shift scanner mo tor is unplugged damaged or missing the motor power supply is not configured properly there is a fault in the motor power supply board E the cable connecting the mains supply and the motor power supply board is un plugged damaged or missing there is a fault in the rear shift scanner motor there is a fault in the camera controller board motor drivers Corrective actions check all items above Check Optima rear shift scanner zero mark E405 Affected models Models with optima hardware Service Codes C123 Possible causes the flat cable connec
23. er vice 24 3 Check Optima rear scanner memory E392 Affected models Models with optima hardware Service Codes C123 Possible causes the flat cable connecting the camera controller board and the rear scanner CCD board is partially unplugged or damaged there is a fault in the rear scanner CCD board Corrective actions check the connections check the rear scanner CCD board switch power off and on again should the problem not go away please call ser vice Check Optima rear scanner calibration E393 Affected models Models with optima hardware Service Codes C123 Possible causes the rear scanner has not been factory calibrated Corrective actions please call service and replace the rear scanner Check Optima rear motor power supply E394 Affected models Models with optima hardware Service Codes C123 Possible causes the cable connecting the camera controller board and the rear scanner motor is unplugged damaged or missing the motor power supply is not configured properly there is a fault in the motor power supply board the cable connecting the mains supply and the motor power supply board is un plugged damaged or missing there is a fault in the rear scanner motor there is a fault in the camera controller board motor drivers Corrective actions check all items above Check Optima rear scanner zero mark E395 Affected models Models with optima hardware Service Codes C123 Possible causes the fl
24. era controller board and the outer scanner CCD board is unplugged missing or damaged the cable of the laser module of the outer scanner is damaged or there is a fault in the laser module itself there is a fault in the camera controller board laser drivers E 3 8 Corrective actions check all items above Check Optima rear CCD signals E390 Affected models Models with optima hardware Service Codes C123 Possible causes the flat cable connecting the camera controller board and the rear scanner CCD board is unplugged missing or damaged there is a fault in the rear scanner CCD board there is a fault in the camera controller board the supply voltage is configured too high on the power interface board Corrective actions check all items above switch power off and on again should the problem not go away please call service Check Optima rear scanner memory E391 Affected models Models with optima hardware Service Codes C123 Possible causes the flat cable connecting the camera controller board and the rear scanner CCD board is unplugged missing or damaged there is a fault in the rear scanner CCD board there is a fault in the camera controller board Copyright 2007 Snap on Equipment Services All Rights Reserved c Corrective actions check the connections check the rear scanner CCD board check the camera controller board switch power off and on again should the problem not go away please call s
25. function after the test in STEP 1 with the STOP or ESC key e C82 Check Voltages for right SAPE ATTENTION This is a calibration function interrupt this function after the test in STEP 1 with the STOP or ESC key C55 Check lines Voltage e C110 Check VCC Voltage Copyright 2007 Snap on Equipment Services All Rights Reserved 2 The following codes allow some deeper tests of the vibratory system e C67 Indicate the phase stability shift of the vibratory system e C72 Measure the angular deviation of the vibratory system e C63 Continuous measurements to check measurement deviation 1 3 Self test during start up CRT HNA HWT A series of tests is accomplished after the machine has been turned on If a test is not successful a series of audible signals is given or an error code is read out On HNA HWT or CRT models a three tone signal is given once if the machine is operative In case there is a functional error it must be acknowledged by pressing the STOP or ESC key and there is no three tone signal Communication between microcontroller and embedded PC Blue screen Affected models CRT models Service Codes No service code available Communication between micro controller and embedded PC is not OK check serial cables This can also indicate a bad connection to the keyboard 23 Check home position of left SAPE Affected models Models with 1D 2D SAPE or geodata Service Codes C80 amp C81 to calibrate SA
26. meter Voltage below measuring range AD value 0 10 0 037 V for IBP 4 45 V 3 36 First Potentiometer Voltage above measuring range AD value 1014 1024 V for IBP 0 05 V Second Potentiometer Voltage below measuring range AD value 0 10 0 037 V for IBP 4 45 V 3 36 Second Potentiometer Voltage above measuring range AD value 1014 1024 V for IBP Copyright 2007 Snap on Equipment Services All Rights Reserved 23 0 05 V Third Potentiometer Voltage below measuring range AD value 0 10 0 037 V for IBP 371 4 45 V 3 36 Third Potentiometer Voltage above measuring range AD value V for IBP 1014 1024 380 i o 381 1 00 V 3 3 05s a O ail During measuring run Temperature information invalid 20 C used instead During measuring run Can t perform transducer correction Channel 1 channel 2 Phase shift too big A eo Transducer 1 No signal 411 Transducer 1 transimpedance to low EN ine Transducer 1 RC time constant out of range Al A O Transducer 1 DC amplifier idle voltage out of range A co Transducer 1 amplifier saturation A co oss ngi NN a ing can en i i en i __ Nos n rans 4 RCA Trrnsaucer 1 ransimpedance amplifier idle voltage outofrange EE Transducer 1 Transfer function outotrange O esera Nosga SS Transducer 2 ransimpeda
27. nce again and to delete the error code reading If the trouble cannot be remedied the pedal is made inoperative i Co A Copyright 2007 Snap on Equipment Services All Rights Reserved 09 Disable left SAPE E92 Affected models Models with 1D 2D SAPE or geodata Service Codes C80 amp C81 to calibrate SAPE C92 to check distance and diameter of actual calibration During the second attempt the inner SAPE gauge arm was again not re placed to home position Inner and outer SAPE gauge arms are turned off Wait for 5 seconds or press STOP or ESC key to continue Disable right SAPE E93 Affected models Models with 3D P SAPE Service Codes C82 to calibrate SAPE During the second attempt the outer SAPE gauge arm was again not re placed to home position Outer SAPE gauge arms are turned off Wait for 5 seconds or press STOP or ESC key to continue 0 Check content of permanent memories E145 Affected models All models Service Codes C85 C86 to copy content of permanent memory Contents of both permanent memories are different but both contain valid data If the trouble signalled by the error code is not remedied using service codes C85 or C86 the machine will remain in service code mode 1 Check availability of keyboard E300 Affected models CRT models Service Codes No service code available The microcontroller was not able to detect a keyboard Check cabling between microcontroller and key board
28. ncetolow SSCS Transducer 2 RCtmeconsantouofrage Tnsducer2 vansimpedanceampiferdevoageoutofrange Transducer 2 DC amplifier idle voltage out ofrange CS C Trenssucer 2 ampitiersaturaton Transducer 2 Transfer function outofrange C Transsucer 182 Nosignal SSCS Trrnsaucer 182 transimpedancetolow Transaucer 182 RC time constant out ofrange Trransaucer 182 transimpedance amplifier idle voltage outof range Transducer 182 DC amplifier idle voltage outofrange iS rensweri amp 2ampifersaumton um a ae j E z NE EXT z a py s 4 4 4 4 4 4 4 4 4 4 4 4 4 4 O Copyright 2007 Snap on Equipment Services All Rights Reserved 24 82 83 400 401 402 403 405 20 21 22 25 26 28 29 30 31 32 35 36 38 39 500 501 502 511 512 01 eo Distance ofthe virtual eft plane from the reference plane out ot range Tet value 100 low ra user calibration toolassumed Tea value too low ifa user calibration toolassumed Tet value t low if a 100g weight and calibration rotor assumed ea value to low ifa 100g weight and calibration rotor assumed fet vale too high fa calibration rotor only assumed Tea value too high ia calibration rotor only assumed E ue i NAMEN NNNM Internal error Invalid event level e EIE 530 560 561 565 566 570 571 580
29. ndicates a malfunction of the pedal oc eane 1 FOD Xmit error Mod C3 User Interface Communication Error between balancing kernel and user interface BK lt UI Machine should be restarted This error can caused by a bad connection of the RS 32 E serial line Check external and internal cabling FOE Formatfailed FOF Bad parameter Mod 41 ASS Invalid time specified Mod 44 SAPE Bad parameter during calling time service Mod 81 cmd Parameter of a kernel command is bad Such an error can occur as a result from a hardware malfunction ru Bameum 1 Copyright 2007 Snap on Equipment Services All Rights Reserved 20 Error in expression Mod C3 User Interface Communication Error between balancing kernel and user interface BK gt UI This error can be cleared by pressing STOP or Escape This error can caused by a bad connection of the RS 32 E serial line Check external and internal cabling Overflow Mod 41 ASS Too many time clients Mod 44 SAPE Overflow e g invalid time period Not running still not initialised This error can occur after a measuring run if the incre mental encoder of the power clamp is not able to de tect the reference mark 810F17 Please check the incremental encoders with C54 C74 main shaft and C98 power clamp Timeout Mod 31 Watchdog Recorded during start up Watchdog causes last reset Please check error record C28 Mod 42 Data
30. pply is not configured properly there is a fault in the motor power supply board the cable connecting the mains supply and the motor power supply board is un plugged damaged or missing Corrective actions check all items above 20 Check Optima main camera board A D converter E368 Affected models Models with optima hardware Service Codes C123 Possible causes there is a fault in the camera controller board Corrective actions check the camera controller board 2n Check Optima main shaft encoder zero mark E369 Affected models Models with optima hardware Service Codes C123 Possible causes there is a fault in the camera controller board there is a fault in the encoder the cable connecting the camera controller board and the encoder board is un plugged missing or damaged Corrective actions check the camera controller board check the encoder check the connections 22 1 Check Optima inner CCD signals E370 Affected models Models with optima hardware Service Codes C123 Possible causes the flat cable connecting the camera controller board and the inner scanner CCD board is unplugged missing or damaged there is a fault in the inner scanner CCD board there is a fault in the camera controller board i B Copyright 2007 Snap on Equipment Services All Rights Reserved o Corrective actions the supply voltage is configured too high on the power interface board check all items above
31. rboadmemoysefiesfalue Esr OPTIMA motor power supply missing or outofrange fesse OPTIMA main camera board A D converter failure Esse OPTIMA main shaft encoder zero mark detection failure or missing cabe me LLL Emo oPmMAwmerGCDsgnasfae emi oPTMAimerscemermemonymotrespondrg Ese oPmMAmmerscemermemomotvalid fess oPTMAimerscemerotcaibraed Es OPTIMA inner motor current sink or power supply failure fess OPTIMA inner scanner zero mark not detected fess OPTIMAinner motor missing stees esm __ OPTIMA inner taser current sink or power supply fare fess OPTIMA mner laser modulation faie se LLL 5o oPTMAewerCCOsgnastaue fess oPmMAewerscamermemenynotrespondmg fesse oPmMAewerscamermemeotvald Ess OPTIMA outer scanner not calibrated Copyright 2007 Snap on Equipment Services All Rights Reserved 16 C Jesa Tortimaouter motor current sink or power supply faire fess OPTIMA outer scanner zero mark not detected SSCS Ese OPTIMA outer motor missing stegs SSCS Esr OPTIMA outer laser current sink or power supply failure Ese OPTIMAcuterlaser modulation taure ol L ET E397 OPTiMArear laser current sink or power
32. supply failure E398 OPTiMArear laser modulation failure S 40 o o ooo E400 OPTiMApulindexusercalibraonfalue o Eo TOoPptima rear shift motor current sink or power supply failure fems OPTIMArear shift scanner zero mark not detected E406 CL OPTIMA rear shift motor missing steps eoo o E623 0x620530 Virtual dimensions wrong S O CoM E E812 The drive pulley was not readjusted by 180 relative to the main shaft 900 E900 No model selected o E901 Machine not calibrated oo 990 fT Eso __ Internal error message server message buffer overfiow 1 Machine hals Te __ Internal error message buffer overflow 2 Machine halls E92 Internal error synchronous receive time out Machine halts Copyright 2007 Snap on Equipment Services All Rights Reserved 17 2 3 1 Structure of an Error Code A complete error code consists of 6 hexadecimal digits EXAMPLE 810 511 81 Command language Commands coming from the UI 0 Critical error will be recorded in user mode bl x BL BAL ERROR FailCalUser Module ID 2 digit hexadecimal value and indicates the software module which detected the error Priority ID Represents the kind of error message only critical error Error ID Determines the kind of the fault Module ID Priority ID Lo 0 8f 2 3 2 Module ID Hand spin brake E lectromagnetic brake motor Supervisor Drive Motor amp
33. tima hardware Service Codes C123 Possible causes Corrective actions the cable connecting the camera controller board and the inner scanner motor is unplugged damaged or missing the motor power supply is not configured properly there is a fault in the motor power supply board the cable connecting the mains supply and the motor power supply board is unplugged damaged or missing there is a fault in the inner scanner motor there is a fault in the camera controller board motor drivers check all items above Check Optima inner scanner zero mark E375 Affected models Models with optima hardware Service Codes C123 Possible causes Copyright 2007 Snap on Equipment Services All Rights Reserved the flat cable connecting the camera controller board and the inner scanner CCD board is unplugged missing or damaged there is a fault in the inner scanner CCD board the inner scanner is locked the inner scanner zero mark is missing bent locked or damaged the cable connecting the camera controller board and the inner scanner motor is unplugged damaged or missing there is a fault in the motor power supply board there is a fault in the inner scan ner motor there is a fault in the camera controller board motor drivers o Corrective actions check all items above 22 7 Check Optima inner motor missing steps E376 Affected models Models with optima hardware Service Codes C123 Possible causes Correc
34. ting the camera controller board and the rear shift scanner CCD board is unplugged missing or damaged there is a fault in the rear shift scanner CCD board 5a Copyright 2007 Snap on Equipment Services All Rights Reserved Corrective actions the rear shift scanner is locked the rear shift scanner zero mark is missing bent locked or damaged the cable connecting the camera controller board and the rear shift scanner mo tor is unplugged damaged or missing there is a fault in the motor power supply board there is a fault in the rear shift scanner motor there is a fault in the camera controller board motor drivers check all items above Check Optima rear shift motor missing steps E406 Affected models Models with optima hardware Service Codes C123 Possible causes Corrective actions the rear shift scanner movement is not smooth or it is striking the frame the motor power supply is not configured properly there is a fault in the motor power supply board there is a fault in the rear shift scanner motor there is a fault in the camera controller board motor drivers the cable connecting the camera controller board and the rear shift scanner mo tor is partially unplugged or damaged check all items above 26 Check model information E900 Affected models All models Service Codes C47 to set model The stored machine model is not known If the trouble signalled by the error code is not reme
35. tive actions the inner scanner movement is not smooth or it is striking the frame the motor power supply is not configured properly there is a fault in the motor power supply board there is a fault in the inner scan ner motor there is a fault in the camera controller board motor drivers the cable connecting the camera controller board and the inner scanner motor is partially unplugged or damaged check all items above 22 8 Check Optima inner laser power E377 Affected models Models with optima hardware Service Codes C123 Possible causes the flat cable connecting the camera controller board and the inner scanner CCD board is unplugged missing or damaged the cable of the laser module of the inner scanner is damaged or there is a fault in the laser module itself there is a fault in the camera controller board laser driversCorrective actions check all items above 22 9 Check Optima inner laser modulation E378 Affected models Models with optima hardware Service Codes C123 Possible causes B 3 1 the flat cable connecting the camera controller board and the inner scanner CCD board is unplugged missing or damaged the cable of the laser module of the inner scanner is damaged or there is a fault in the laser module itself there is a fault in the camera controller board laser driversCorrective actions check all items above Check Optima outer CCD signals E380 Affected models Models with optima hardware
36. ult in the motor power supply board there is a fault in the outer scanner motor there is a fault in the camera controller board motor drivers Corrective actions check all items above co Copyright 2007 Snap on Equipment Services All Rights Reserved Check Optima outer motor missing steps E386 Affected models Models with optima hardware Service Codes C123 Possible causes the outer scanner movement is not smooth or it is striking the frame the motor power supply is not configured properly there is a fault in the motor power supply board there is a fault in the outer scan ner motor there is a fault in the camera controller board motor drivers the cable connecting the camera controller board and the outer scanner motor is partially unplugged or damaged Corrective actions check all items above Check Optima outer laser power supply E387 Affected models Models with optima hardware Service Codes C123 Possible causes the flat cable connecting the camera controller board and the outer scanner CCD board is unplugged missing or damaged the cable of the laser module of the outer scanner is damaged or there is a fault in the laser module itself there is a fault in the camera controller board laser drivers Corrective actions check all items above Check Optima outer laser modulation E388 Affected models Models with optima hardware Service Codes C123 Possible causes the flat cable connecting the cam
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