Installation Manual
Contents
1. 11 Electrical Information 12 Maintenance Information Cleaning 13 Case Exterior 13 Case Interior 13 Troubleshooting Guide 14 Service Department 15 Parts 15 Warranty 16 IMPORTANT KEEP FOR FUTURE REF ERENCE General Information This booklet contains information on BMDH Series Hot service or self service deli merchandiser BSDH Series Hot service or self service deli merchandiser QHD Series Hot service or self service countertop deli merchandiser DLPH Series Hot service deli merchandiser SMDH Series Hot service deli merchandiser SSDH Series Hot service deli merchandiser The merchandisers in the manual conform to the following standards ETL LISTED SANITATION LISTED ETL LISTED oTr o ELECTRIC CONFORMS TO CT karne Gb eee KTP ewan CE a O ATPORNGES wae cm AND HOT FOOD 37141 Shipping Information IMPORTANT FOR YOUR PROTECTION PLEASE READ AND OBSERVE THE FOLLOWING INSTRUCTIONS Transportation companies assume all liability from the time a shipment is received by them until the time it is delivered to the consumer Our liability ceases at the time of shipment All shipments leaving our plant have been carefully inspected If a shipment arrives with the crating or packag ing damaged have the c2. liphoermiIE Barker SPECIALTY PRODUCTS Service amp Installation Instructions Keep this booklet for Future Reference E BMDH SERIES E BSDH SERIES E DLPH SERIES E SMDH SERIES E SSDH SERIES E QHD SERIES For Additional Copies Please Contact Hillohoenix Barker Specialty Products 703 Franklin Street P O Box 478 Keosauqua lowa 52565 Tel 319 293 3777 Fax 319 293 3776 Or Visit www hillphoenix com Updated 09 23 11 Table of Contents General Information Case Descriptions 3 Shipping Information 3 Case Sections BMDH Series 4 BMDH SS Series 4 DLPH Series QHD Ser s raa mi maeka ka an ei pa eh maa a a pa 4 QHD SS Series 5 SMD Series 5 SSD Series 5 Installation Instructions Crate Removal 6 Leveling 6 Joining Lineups 6 Field Wiring 6 Doors 6 Cleaning 6 Glass Adjustment 7 Cart Bumper Installation T Case Operation Description 9 COn CA AA sees 9 Preheating 10 Load Limits 10 Product Display 11 Common Settings 11 Unit Shutdown
3. against the end cap for a flush fit Continue to hook bumper onto base track with your hand or using a rubber mallet until you reach other end cap NOTE Cover mallet with a cloth to prevent marring the bumper finish 4 Fitting Flex on Mark and cut tail end of flexible bumper at least 1 8 longer then beyond the end cap position NOTE Make sure the end cut is straight and square for proper fit Slightly retract the bumper in order to feed cut end into the end cap as you finish hooking the top and bottom edges of the bumper onto the base track You should feel and hear the bumper snap into place for a snug fit Finish Finally check for proper fit and attachment along the entire length of bumper which is either on the wall or a fixture Make sure you have a smooth and flush fit against the end caps NOTE Clean any dust or debris with a cloth and non abrasive cleaner Helpful Hints e Set the uncoiled flexible vinyl at room temperature 24 hours prior to installation e Over cut the flexible vinyl and compression fit Adding the additional material will compensate for stretching which occurs during installation e Use a clean dry cloth and any mild household cleaner or soap solution spray and wipe clean Case Operation Description The controls and elements of this case are unique to Barker Company and are designed to be operated in a specific way Using this case for any purpose other than for holding heated prod
4. removing from pallet Damage to the finished metal will occur if correct lift points are not identified prior to removal Leveling To ensure proper operation the case must be level Use a carpenter level to level front to back and side to side If fitted with leveling pads adjust pads as necessary otherwise shim as necessary Joining Lineups 1 Begin all lineups leveling from the highest point of the store floor 2 Remove front and rear toe kicks by removing screws on all sides Set and level first case 3 Level second case to first case and seal with a good grade silicone on all edges of each case 4 Slide cases together lining up the bottom bolt holes Insert bottom bolts and place nuts on bolts Tighten slightly 5 Level case so that the screw holes in the joining plate located at the top of the case align over the screw holes of the adjoining case Adjust leveling pads or shim as necessary THE FRONT OF THE CASES MUST BE FLUSH 6 Tighten bottom bolts tightly and screw in top joining plate 7 Seal all seams BOL HOLES Field Wiring Electrical connections are made through the power supply box of each case The power supply box can be accessed in the rear raceway Electrical requirements can be found in the electrical informa tion section on page 10 but always check the data tag located on the exterior of the case CASE MUST BE GROUNDED This case must be wired in accordance with local codes or in
5. the absence of local codes with the National Electrical Code ANSI NFPA 70 1990 You can get this code from National Fire Protection Association Batterymarch Park Quincy MA 02269 For European Union All pole disconnect must be incorporated in fixed wiring Doors Rear load doors are shipped inside the case Push top of doors all the way into top door tracks Push bottom of door over bottom door tracks and lower over tracks Cleaning Clean the interior of the case with soap and hot water before loading with product Glass Adjustment The front lift glass is installed at the factory The installation site may not have completely level floors which may make glass adjustments neces sary Before adjusting glass make sure case is as level as possible NOTE This is a 2 person operation One person must hold the glass at all times 1 Lift the glass to its highest position as shown in drawing to the below 2 Loosen allen screws See profile below 3 Starting at the right side tap the wedge with a 2 standard screwdriver Repeat procedure on the left side Continue working right to left until the wedge recesses into the aluminum extrusion Extreme care must be taken not to tap the wedge too hard Slide the glass right or left as needed Tighten the right allen screw while holding the left side of the glass firmly Be careful to keep the glass level Tighten the remaining allen screws Lower glass into positio
6. Powders Steel wool or Steel Fiber Materials Blades Acidic or highly Alkaline detergents Fluorine based detergents HIGH VOLTAGE Failure to turn unit off may cause severe electrical shock Case Interior Clean interior with warm water and a mild deter gent A sanitizer should be used after washing to eliminate bacteria Avoid spraying water directly into electrical connections Keep doors open until completely dry Preventative Maintenance 1 Read the Installation and Service manual 2 Clean the case daily 3 See the trouble shooting guide in the event of problems 4 Contact Barker Company for an authorized service person in your area Troubleshooting Guide a Unit fails to operate Main power light on Control 1 is off No Heat Circuit breaker is off Defective heating element Loose wire or bad connection Flashing indicator on control panel is blank or not flashing Control has malfunctioned Inadequate Temperature Door is open Temperature is too low Temperature is too high Glass clamp is hot Service case overhead fan not working Heating elements are not working Connect case to power supply Reset circuit breaker Unit may have two separate power sources Check both sources Check all power supply breaker Reset circuit breaker Contact Barker Service Department pg 15 Repair Contact Barker Service Department pg 15 Contact Barker Service Department pg 15 C
7. arrier note the condition on the receipt Check as soon as possible for concealed damage If it is found that the shipment has been damaged in transit please DO NOT return it to us but notify and file a claim with the carrier at once FAILURE TO FOLLOW THIS PROCEDURE WILL RESULT IN REFUSAL BY THE CARRIER TO HONOR ANY CLAIMS WITH A CONSEQUENT LOSS TO THE CONSUMER If a UPS shipment has been damaged retain the damaged material and the carton and notify us at once WE will file a claim GOODS SHOULD NOT BE RETURNED FOR CREDIT UNLESS AUTHORIZED BY OUR SALES DEPART MENT Case Drawings BMD H Series es ag rm 04 Lt L EE d N iy a WW paia 44 DLP Series QHD SS Series SMDH Series SSDH Series 50 li BZ AO Installation Instructions Crate Removal Move case as close as possible to its permanent location Remove all crating and shipping braces above the shipping pallet Loosen the plastic dust cover from the pallet but leave cover over the case to protect it while removing the case from the pallet This case may be fitted with 4 or more leveling pads Carefully lift the case up and off the pallet so leveling pads clear the pallet When the case is in location remove the dust cover Note Locate horizontal supports underneath of unit before
8. es not include labor or other costs incurred for repairing removing installing shipping servicing or han dling of either defective parts or replacement parts The fourteen month warranty shall not apply 1 To any unit or any part thereof which has been subject to accident alteration negligence misuse or abuse operation on improper voltage or which has not been operated in accordance with the manufacturer s recommendation or if the serial number of the unit has been altered defaced or removed 2 When the unit or any part thereof is damaged by fire flood or other act of God 3 Outside the continental United States 4 To labor cost for replacement parts or for freight shipping expenses sales tax or upgrading 5 When the operation is impaired due to improper installation 6 When installation and startup forms are not properly complete or returned within two weeks after startup THIS PLAN DOES NOT COVER CONSEQUENTIAL DAMAGES Manufacturer shall not be liable under any circumstances for any consequential damages including loss of profit additional labor cost loss of any delay in its performance hereunder due to causes beyond its control The foregoing shall constitute the sole and exclusive remedy of any purchases and the sole and exclusive liability of Manufacturer in connection with this product The Warranties are Expressly in Lieu of All Other Warranties Express of Implied and All Other Obligations or Liabilities on O
9. lose rear load doors when not in use Adjust controls see recommended settings Case must be preheated for 172 hours prior to stocking Product is not 175 before being placed in the case Food that is below 175 internal temperature will cool quickly Product is not placed in the center of the well or tile Adjust controls see recommended settings Product is stacked too high within 6 of the overhead heating element Overhead heating is set too high see Common Settings page 10 Contact Barker Service Department pg 15 Contact Barker Service Department pg 15 Hillphoenix Barker Specialty Products Service Department IMPORTANT INFORMATION FOR PROMPT SERVICE WHEN CONTACTING THE FACTORY FOR SUPPORT BE SURE TO HAVE CASE MODEL AND SERIAL NUMBER HANDY THIS INFORMATION IS LOCATED ON THE DATA TAG ATTACHED TO THE CASE SEE BELOW FOR DATA TAG LOCATIONS For any warranty or service issues not covered by this manual for tech sup port or for warranty service calls please contact the Barker Specialty Products Service Department at 319 293 3777 Parts Ordering Procedure 1 Contact the Service Parts Department Melissa Marshall 703 Franklin Street PO Box 478 Keosauqua IA 52565 Tel 319 293 8323 Fax 319 293 8377 BEFORE SERVICING melissa marshall hillphoenix com ALWAYS DISCONNECT ELECTRICAL 2 Provide the serial number of the case containing the part POWER AT THE MAIN DISCONNECT To locate the serial n
10. n Repeat as necessary until glass is completely level oS nak NOTE Do not stand on top ofcase This may result in personal injury and damage to the case PROFILE OF GLASS CLAMP CLEAR RUBBER d KI MU CHANNEL a Po aNG HEN KEY AS THE HEX SCREW IS TURNED IT FORCES THE SOLID ALUMINUM WEDGE PIECE UP AGAINST THE CLEAR RUBBER UW CHANNEL AND HOLDS THE GLASS FIRMLY IN PLACE Cart Bumper Installation Note If equipment is ordered with cart bumper steps 1 amp 2 are completed at the factory and installer should skip to steps 3 4 and 5 Tools required Tape measure pencil drill with phillips driver bit rubber mallet straight edge chalk line PVC cutters cotton rags non abrasive cleaner Installing Cut plastic base to desired length of fixture When using end caps be sure to cut base 3 4 short of fixture edge When using corners be sure to cut base so that it is flush with fixture edge secure base to fixture with screws every 4 on center Make sure to put a screw 3 8 away from the cut end of base SNAP end caps or corners onto the base extru sion Secure with 8 flat head phillips screws second step Installing Flex Top When installing flexible bumper top the cut ends need to be as straight as possible To mount on a curved or flat surface start at one end and attach bumper to base by hooking bumper top onto track then snap bottom portion into place and slide bumper
11. nd the controls may be left at that setting and turned OFF and ON using the power switch on the main control The case must be turned on 172 hours before setting product Wells must be covered with empty pans or tiles NOTE This case is designed to display and hold product temperature Although this case is capable of raising product temperature it is not recommend ed Stock with preheated product only Case Air Temperature The case air temperature may not be as high as the desired product temperature This case is designed to produce long wave radiant heat It penetrates the food and keeps it warm from the inside out The air temperature therefore may not be the same as the product temperature Measure product interior temperature to determine the correct set tings not the air temperature Unit Shutdown Turn case power to off on Control 1 It is not nec essary to adjust well or overhead heat controls Remove product Turn off case lights Allow case to cool completely before cleaning Electrical Information Service Cases Mosi Voe Total Amperage HDS with 20 Deep wei 120205390 68 Self Service Cases Mosi T voee TotalAmperage BMDHESDH5ss moawsss0 owo GHD 55S with 20 Deep Wwe 208760 es Unless otherwise requested this unit will be wired for 1 120 208 3 60 circuit All units are hard wired NOTE Case runs on 208V three phase Lights run on 120V and therefore require an extra
12. neutral wire for installation Maintenance Information Cleaning Unit should be thoroughly cleaned at the end of each day Case Exterior Clean surfaces frequently with warm water and mild detergent DO NOT use strong alkali solutions steel wool or abrasive cleanser Be careful of any electrical outlets located on the rear of the case Cleaning Cloths Scotch Brite High Performance Cloth manufac tured by 3M and available in most grocery stores under the name Scotch Brite Microfiber Cleaning Cloth in a 12 x14 size This cloth is washable and may be reused as long as it remains clean Spontex Microfibre Cleaning Cloth distributed by Spontex and available in most grocery stores under the same name in a 15 75 x 12 size This cloth is washable and may be reused as long as it remains clean The cleaning cloths named above will normally remove dust grease oil and fingerprints without the need for cleaning fluids A light spray of the clean ing fluids listed below will reduce the time required for cleaning Cleaning Fluid for more difficult cleaning jobs these products are recommended Windex standard product only extra strength or specialty products may not be suitable Glass Plus standard product only extra strength or specialty products may not be suitable Warm Water DO NOT USE the following types of materials for cleaning glass with anti reflective coatings Coarse Paper Towels Scouring Pads or
13. rn to their previous set ting eliminating the need to set daily Reset when ambient conditions change or product changes FUNCTIONS Case power on off Lights on off Top fan on off Overhead heat RANGE 0 9 0 off 1 lowest setting 9 highest setting Control 2 This is the largest control Once settings are deter mined use this control to turn power on and off for the case Controls will return to their previous set ting eliminating the need to set daily Reset when ambient conditions change or product changes Bags He Maa f Healer Wi 9 Magimem Heal FUNCTIONS Well control RANGE 0 9 0 off 1 lowest setting 9 highest setting Control 3 This control is only present in a combination serv ice self service case parker lm Healer Wi 9 MWagimum Heal FUNCTIONS Overhead heat RANGE 0 9 0 off 1 lowest setting 9 highest setting NOTE Service Cases do not have an overhead heat source only self service cases or the self service portion of a combination case will have an overhead heat source Preheating Turn on power switch and set controls to level 9 for preheating Place empty pans or tiles in all wells Let unit operate with empty pans or tiles for 90 min utes before loading with product Adjust controls to desired levels before loading case with product See Common Settings page 10 Putting hot food in a case that has not reached full temperature will ca
14. uct for display will result in improper temperatures and or poor quality product Controls The controls on this case are digital To adjust press the appropriate arrow firmly The heating element LED turns on and off once every second The Heat Active dot blinks on and off each time the element is switched on and off If the dot is not blinking it is either always on or always off the control has failed and the factory should be contacted It is not the upper heat source Turn Power ON OFF by pressing the appropriate button kasan WG LI i ba TIN se ar i omi ON EI Wy AE l FFY Ui aana na Ss z CB OFF orj ma MAA PASE HER FI LLOCAT HEFUOHE wee When the controls are off the main power light should still be lit If it is not the electrical circuit to the case is off and should be reset This is the digital reading of the setting Adjust heating levels by pressing up or 0 Off down arrows for five seconds the 1 Lowest Setting adjusting to the correct temperature 9 Highest Setting See common settings for details The controls are normally grouped in clusters Each case will have Control 1 and one or more Control 2 Combination service self service cases will also have Control 3 Control 1 This is the largest control Once settings are deter mined use this control to turn power on and off for the case Controls will retu
15. umber look on the data tag located on the WHEN SERVICING OR REPLACING customer left outside back of the case the customer left inside ANY ELECTRICAL COMPONENT top of the case or contact the factory for location f CAUTION gt 3 If parts are to be returned for credit contact the Parts Department Do not send parts without authorization Filip ho enix A 5 DOVER company WARRANTY HEREINAFTER REFERRED TO AS MANUFACTURER FOURTEEN MONTH WARRANTY MANUFACTURER S PRODUCT IS WARRANTED TO FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP UNDER NORMAL USE AND MAINTENANCE FOR A PERIOD OF FOURTEEN MONTHS FROM THE DATE OF ORIGINAL SHIPMENT A NEW OR REBUILT PART TO REPLACE ANY DEFECTIVE PART WILL BE PROVIDED WITHOUT CHARGE PROVIDED THE DEFECTIVE PART IS RETURNED TO MANUFACTURER THE REPLACEMENT PART ASSUMES THE UNUSED PORTION OF THE WARRANTY WARRANTY CLAIMS All claims should include the serial number of the cabinet proof of purchase date of installation and all pertinent information supporting the existence of the alleged defect Any action for breach of these warranty pro visions must be commenced within one 1 year after that cause of action has accrued All warranty service work must be pre authorized by Barker Specialty Products 800 814 0446 Barker Specialty Products reserves the rights to designate the service provider time in which labor is to be performed and specify amount of time per warranty problem This warranty do
16. ur Part The Obligation to Repair or Replace Parts or Components Judged to be Defective in Material or Workmanship States Our Entire Liability Whether Based on Tort Contract or Warranty We Neither Assume Nor Authorize any Other Person to Assume for Us Any Other Liability in connection with Our Product Mail approved warranty claims to the address listed below Hillohoenix Barker Specialty Products 703 Franklin Street PO Box 478 Keosauqua IA 52565 Tel 319 293 377 7 Fax 319 293 3776
17. use product temperature to drop quickly All product must be preheated to 175 F It is essential that product be fully cooked and heated prior to stocking the case Check product temperature of larger pieces when cooking different size items It takes longer for larger pieces to reach the desired temperature Load Limits Product must be 6 below the top heater in self service cases Product must be contained to the tile or well area Product must be placed in the center of the well WELLS MUST BE COMPLETELY COVERED WITH TILES OR PANS WHETHER FILLED WITH PROD UCT OR EMPTY Product Display Product should be arranged by product type For best results group like product together If product is stacked in a self service case lower top heater set ting for best results This merchandiser is designed to operate without water in the well Adding water will cause the case to expend too many BTU s to heat the water and not the product and may also cause condensation to collect on front glass of service cases Common Settings Product that is immersed in liquid is easier to keep hot Fried foods are the hardest to maintain tem perature To adjust temperatures change the setting one number at a time Allow 1 2 hours for the case tem perature to even out before continuing The settings will need to be adjusted to your prod uct format and store conditions Use these settings as a Starting point Once the correct setting is fou
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