NV11 manual set
Contents
1. DC Voltage Minimum Nominal Maximum Standb Interface Logic Levels LogicLow Logic Hig 0 V to 0 5 V 3 7 V to 12 V Outputs 2 2 kQ pull up Pull up voltage of host interface 50 mA per output AN WARNING Ensure that the supply voltage to the NV11 is not lower than 10 8 V and that the power supply can provide sufficient current to avoid incorrect operation and excessive note rejects Use suitable power supply We recommend that your power supply is capable of supplying 12V DC at 4 A For 12V operation use TDK Lambda model SWS50 12 This power supply is available from a variety of suppliers including Farnell stock code 1184645 and RS stock code 466 5869 Copyright Innovative Technology Ltd 2013 f lt GA00963 2 NV11 Manual Set Section 2 2 4 Fault Finding Flow Chart Please use this flow chart with the Flash Codes in subsection 2 2 as an aid to help resolve any configuration or start up problems you might have after installing the NV11 validator Incorrect currency file Notes not included in currency file All notes rejected bezel LEDs ON Notes inhibited by host machine Note path obstructed No power Notes not accepted bezel LEDs OFF Incorrect interface programmed Power supply out of specification Notes accepted but no credit given Re2. TION 2 NV11 MANUAL SET A u S Spielger te GesmbH scheydgasse 48 A 1210 Wien Wa Tel 43 1 271 6600 Fax 43 1 271 66 00 75 E mail verkauf aus at http www ausat ffnungszeiten Mo Fr 9 18 Uhr NV11 Manual Set Section 2 2 NV11 MANUAL SET SECTION 2 d FIELD SERVICE MANUAL 3 PM Cleaning 3 2 2 Fault Finding Flash Codes 10 2 3 Technical Specifications 12 2 4 Fault Finding Flow Chart 13 2 5 Frequently Asked Questions 15 2 6 Spare Parts 16 Copyright Innovative Technology Ltd 2013 2 GA00963 2 NV11 Manual Set Section 2 3 2 FIELD SERVICE MANUAL This section is one part of a complete manual set typically a field service engineer who is maintaining the product would use this section This section contains the essential information that the field engineer needs to clean maintain and fault find an NV11 validator that is installed in a host machine The NV11 validator has been designed to minimise any problems or performance variations over time This has been achieved by careful hardware and software design this attention to the design means there is very little user maintenance required 2 1 Cleaning The NV11 validator has been designed in a way to prevent damage and airborne contamination reaching the optical sensors however depending upon the environment the NV11 may require occasional cleaning or belt changing Do not use solvent based cleaners such as i e alcohol petrol methylat
3. ar note detect sensor obscured Copyright Innovative Technology Ltd 2013 gt Check the required dataset is programmed using the Validator Manager Software see Section 3 of this manual set Check the required note denomination and issue is included in the currency file using the Validator Manager Software see Section 3 of this manual set Check the host machine is ready to accept notes and that the maximum allowed credit hasn t been exceeded If a coin hopper is fitted make sure it isn t empty Check there is sufficient clearance for note ejection after acceptance see Section 4 of this manual set Check there is power to the validator and that it is within the tolerances specified in the Technical Specification see subsection 2 3 of this manual Check which interface the validator is programmed for by pressing the configuration button twice the displayed code indicates which interface is programmed see Section 1 of this manual set Check voltage and current supplied to the validator are within the tolerances specified in the Technical Specification see subsection 2 3 of this manual Check there is sufficient clearance for note ejection after acceptance see Section 4 of this manual set Check there are no foreign objects obstructing the sensors see subsection 2 1 of this manual Check the back security flap moves freely this is the black plastic flap at the rear underside of the validato
4. cants as this can affect the operation of the validator Copyright Innovative Technology Ltd 2013 gt GA00963 2 NV11 Manual Set Section 2 9 Open the top of the unit using the Release catch Release the lozenge by gently pressing the Lozenge release catch Remove and place the lozenge on a clean dry surface Press in the large wheels to release the belt tension and then remove the belts sliding them off the smallest wheels first Replace the belts by fitting them over the lozenge largest wheels first Reassemble and close the unit If the belts are worn or damaged they should be replaced This is a simple procedure and is carried out as follows Do not attempt to disassemble the validator head or Note Float module trying to do this could cause personal injury and will damage the unit beyond repair Release catch Lozenge release catch Lozenge Drive belts Copyright Innovative Technology Ltd 2013 2 GA00963 2 NV11 Manual Set Section 2 2 2 Fault Finding Flash Codes The NV11 validator has inbuilt fault detection facilities If there is a configuration or other error either the Note Float module status LED or the NV9USB validator head front bezel will flash in a particular sequence a summary of the Flash Codes for both units is shown below NV9USB Bezel Flash Codes Remove obstruction and follow the cleaning procedure in Section 2 of this manual set U
5. ed spirits white spirit or Do not use solvent based PCB cleaner Using these solvents can cause cleaners on any part of the permanent damage to the unit only use a mild NVvit unit mm detergent solution as directed below To clean the NV11 open the note path by sliding the red release catch on the front of the validator to the left as indicated in the picture this will allow access to the lozenge and note path Release catch Copyright Innovative Technology Ltd 2013 2 GA00963 2 NV11 Manual Set Section 2 Note path Lozenge release catch Lozenge Drive belts Note stacker Cash box spring plate Note Float module Cashbox Unless stated otherwise you should disconnect AN WARNING the power BEFORE carrying out any cleaning operations to avoid the risk of causing damage Disconnect power BEFORE to the validator any cleaning operation Copyright Innovative Technology Ltd 2013 2 GA00963 2 Open both the Note Float side latches as shown Carefully lift the Note Float module upwards and clear of the validator head To refit the Note Float module reverse the procedure make sure that the electrical connectors and latches are lined up correctly NV11 Manual Set Section 2 5 Ideally you should also remove the Note Float module prior to cleaning the sensors Removal is a very straightforward task Do not attempt to disassemble the Note Float modu
6. g e the red locking arms EA on both sides of the validator upwards and sliding the bezel away from the locking arms I pap a Push locking arms upwards Lift upwards to remove e Lift the bezel off once the bezel has been slid fully across and is clear of the locating pins ane Lm ww oT MAII us Locating pins Copyright Innovative Technology Ltd 2013 2 GA00963 2 NV11 Manual Set Section 2 8 e Insert a piece of paper which is narrower than the width between the two belts in the centre of the note path to activate the drive motor e Use a lint free cloth dampened with water and containing a mild detergent such as dish detergent and hold against each drive belt as Is turns Insert paper here Repeat this procedure until all dust and debris has been removed from both belts Finally use a DRY lint free cloth to remove any excess moisture and refit the bezel The bezel is refitted by pushing the bezel back onto the locating pins and sliding backwards until all six pins are engaged in the slots The locking arms will then spring back and locate into the bezel AN Caution Always make sure that BOTH locking arms are nn fully located in the bezel trying to operate the Check locking arms validator if they are not correctly located can cause unit damage AN Caution Do not lubricate any of the note transport mechanism belts or any part of the note path Do not use any lubri
7. le there are no user serviceable parts inside and trying to disassemble the module could cause personal injury and will also damage the unit beyond repair HE OL 11111055296 Electrical connector Copyright Innovative Technology Ltd 2013 gt GA00963 2 NV11 Manual Set Section 2 6 Front sensors Optical sensor Start sensor Rear sensor Examine the note paths lozenge and note stacker for any dirt or debris and carefully clear and wipe the surfaces of the note paths and lozenge with a soft lint free cloth that has been dampened with a water and mild detergent solution i e household washing up liquid be very careful when cleaning around the sensor lenses and make sure they are clean and dry before closing the cover and restarting the unit Do not try to polish the sensor lenses if a lens is badly scratched contact ITL technical support for advice Also check that the note stacker and cash box spring plate are not jammed Copyright Innovative Technology Ltd 2013 2 GA00963 2 NV11 Manual Set Section 2 7 A Caution When cleaning the recessed front sensor use a small soft brush or cotton bud do not use Be careful cleaning sensors anything sharp or abrasive Cleaning the belts is a simple operation Ensure the validator is enabled i e bezel lights are illuminated then remove the bezel b Slide bezel away from e The bezel is locking arms removed by pushin
8. nit not initialised Contact ITL technical support Check that the cash box note plate is free to move and the stacker mechanism is in the home position Firmware checksum error Interface checksum error or unable to set programmed prog Download new firmware Note path obstructed Cash box problem interface EEPROM checksum error Dataset checksum error Check the validator firmware is compatible with the Note Float module Incompatible firmware Power supply too low Power supply too high Check power supply Copyright Innovative Technology Ltd 2013 f lt GA00963 2 NV11 Manual Set Section 2 Note Float Module Flash Codes Flashes Indicated Error Comments 0 Nane KK COCO A Constant Remove trapped note from the flash Note Float module and press Note transport error 1 every P the configuration button once second Download new dataset Software error l firmware l Return to service centre for Calibration error repair Check for trapped notes Diverter error stopping the diverter returning to the home position Check for trapped notes Motor timeout stopping the Note Float module tape from moving Copyright Innovative Technology Ltd 2013 2 GA00963 2 NV11 Manual Set Section 2 12 2 3 Technical Specifications The full technical specifications for the NV11 validator can be found in Section 6 Appendix B of this manual set A brief summary is given here
9. r head GA00963 2 NV11 Manual Set Section 2 Foreign objects in Check and clean the note path see subsection 2 1 of note path this manual Check voltage and current supplied to the validator are Incorrect supply within the tolerances specified in the Technical voltage Specification see subsection 2 3 of this manual Acceptor runs slowly or intermittently If possible replace damaged components see Section 4 of this manual set Unit damage IF YOU HAVE ANY DOUBTS RETURN THE UNIT TO ITL FOR REPAIR Check the flash code tables for an understanding of the issue see Subsection 2 2 of this manual Bezel LEDS are 3 Various reasons flashing Check and clean the note path see Subsection 2 1 of this manual then reset the validator Motor continues to Foreign object or EN a I ye ede pedi In some cases you may also need to reset the host machine If you are unsure about the cause or how to resolve the problem please contact TLS technical support department Support contact details can be found on the ITL website www innovative technology co uk or on the last page of this section Copyright Innovative Technology Ltd 2013 GA00963 2 NV11 Manual Set Section 2 2 5 Frequently Asked Questions a Why are there no DIP switches on the unit e The NV11 has no dipswitches Configuring the uni
10. ription Details CNO03992 Power and USB Communication Cable USB 2 0 Compliant Type A to 16 way header cable 1500 20 15 15 Front View D D D DDD D D Ba B mnu HH B mu nu mu Front View Bottom View c Black OW 15 60 1500 Copyright Innovative Technology Ltd 2012 GA963 2 NV11 Manual Set Section 2 Bezels ITL Part Description Number PA00189 Horizontal Bezel Assembly PA00268 69mm Fixed Width No image available Horizontal Bezel PA00896 Horizontal Bezel Assembly Copyright Innovative Technology Ltd 2013 gt GA00963 2 NV11 Manual Set Section 2 20 Locking Cashbox PA00186 Assembly 300L Slide on Cashbox PA00192 Assembly 300S PAUDROS Standard Cashbox Assembly Pe There are many variants of bezel and cashbox type E inrormaton available for the NV11 validator Please check the ITL Check website for options website www innovative technology co uk for up to date information on the options available Copyright Innovative Technology Ltd 2013 gt GA00963 2 NV11 Manual Set Section 2 Drive Belts FD00106 NVO9USB Red Drive Belt Copyright Innovative Technology Ltd 2013 P GA00963 2
11. t is carried out using a configuration button mounted on the front of the Note Float module see Section 1 subsection 1 5 of this manual set for more information b In what orientation can I use the NV11 validator e The NV11 can only be mounted horizontally see Section 1 subsection 1 1 of this manual for more information on mounting the validator Please check the ITL website to see the currently available range of cashboxes and bezels c Some or all notes are not accepted e Check that no inhibits are set in the Validator Manager software see Section 3 of this manual set If the problem persists contact ITL Support for further assistance d How do I clean the validator e Follow the instructions given in subsection 2 1 of this manual Copyright Innovative Technology Ltd 2012 gt GA963 2 NV11 Manual Set Section 2 2 6 Spare Parts Full details of the interface cable connector pinouts connector types makes and other related information can be found in Section 4 of this manual set The user can obtain the following parts for the NV11 validator Ribbon interface cable Provides connection between DA2 and NV11 Copyright Innovative Technology Ltd 2012 GA963 2 NV11 Manual Set Section 2 CN00292 Interface cable Provides connection between DA2 and NV11 Front View Copyright Innovative Technology Ltd 2012 GA963 2 NV11 Manual Set Section 2 ITL Part Number Desc
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