DIGORA Optime DXR-60 Field Service Manual
Contents
1. 52 IncOFTec l ONIMCIISI ONS 22 Incompatible Driver or Soflware 53 Rectangular pixelated artefacts especially on light 54 Unexposed imaging plate results grey image and random pattern 55 SPAREPART uka au inu 56 APPENDIX Te TEST AETER REPAIR on ehe neis te EE EE 60 APPENDIX 2 ELECTRICAL SAFETY TESTING IN ACCORDANCE WITH THE IEC 602353 STANDARD FOR SCANNER u ann aa re DAVE IESUS 61 APPENDIX 3 DRIVER HISTORY 63 DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 4 63 INTRODUCTION Disclaimer Soredex endeavors to produce product documentation that is accurate and up to date However our policy of continual product development may result in changes to products that are not reflected in the product documentation Therefore this document should not be regarded as an infallible guide to current product specifications ooredex maintains the right to make changes and alterations without prior notice Scope This manual provides the information necessary to perform field servicing and maintaining of the DIGORA Optime Digital imaging plate system hereafter referred as scanner unit NOTE THIS MANUAL IS2. Too dark image Some areas showing uniform black gt gt decreased diagnostic value e Too long exposure time Too light Image Noisy image Showing only part of the image Showing wrong size of the image Image smaller than actual IP Too short exposure time Ghost images shadows IP has been exposed twice without readout in between e More than one image exposed to the same plate IP has not been erased properly after readout e Optime erasing light is monitored during normal operation If light does not work application SW shows Improper aiming of the X ray warning Mig Cone cut X ray beam has exposed only part of the IP surface Image may show on different smaller size than the IP used e Check exposure procedure e Use of proper holder avoids this DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 48 63 Unsharp blurred images r Motion artefact Patient or X ray cone has moved during the exposure maybe because too long exposure time has been used Check exposure procedure Use proper holder Use shorter exposure time increase kV if necessary after shortening exposure time Geometry distortion Improper patient positioning Use proper holders to avoid this Decreased contrast shadows shading ghost images Improper storing of the imaging plates IP has collected background radiation because IP has been stored near X ray unit IP has be
3. e Add grey belt around the belt pulley Push the wheel to its place Check that the bearings goes perfectly to its correct place Note Replacing of the bearings may pose unit to lowered image quality Use only bearings that comes with the service Add the drive belt first around the wheel then push the motor holder towards the wheel and slide the belt on the motor shaft DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 38 63 Add the dowel pin to the second small wheel and install it to its place Install the readout head belt as in Images First attach it to the carriage Put the belt around the back wheel and then around the wheel in the front so that it is centered DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 39 63 Install the belt to the carriage as in image below ee w Belt assembled correctly The belt is tightly on the wheel Tighten the belt using 3mm hex key Use of either 1 Torque wrench use 50Ncm moment 2 Special tool to adjust correct torque SP00984 50Ncm moment 5 00984 Note Excessive tightening break the chassis base assembly Install the belt pulley cover to the chassis Install the Ul panel assembly Install the light cover Install the front and back covers Attach the power adapter Attach connection to PC Turn the unit on and start S2terminal Wait that the unit starts Go to service mode and type
4. K200 is at this chassis slo ES ee K200 is locked to this pin in chassis Error 13 K300 not connected DXR 60 checks K300 installation If error 13 happens check that K300 is installed correctly to the connector and to the mechanics After possible correction restart the unit If error still exist replace the board SP00917 K300 PLATE DETEC REFL SEN IPS 2013 Calibrate the board using command lt calpr gt K300 installed correctly i H z 4 i E 2 gt E z a 3G gt gt F 4 DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 23 63 23 200 Erase led error Linear opto error Sync opto error Unit checks erase led current and voltage across the leds sync opto and linear movement opto operation 23 0 ERROR_K200 ERASE LED This error comes if LED forward voltage level differs gt 10 from the calibrated value Replace K200 board You can not correct this by calibrating because this failure means that some led is faulty 23 1 ERROR K200 LINEAR HOME This error comes if home opto near the door light is blocked First check that there are no dust or other particles that blocks the light Detach the connectors and remove the covers Check that the plate carrier is moving correctly through the opto slots If the opto is clean and the unit is still not working replace K200 board 23 2 E
5. 5 OPERATING WARNINGS AND PRECAUTION S 6 SERVICING PRECAUTIONS uuu u u au ua u GS bp 6 SYSTEM DESCRIPTION i uuu 1 u Gaan 8 BLOGK DIAG RAM NR T 8 SCANNER MECHANICS 0 0000000 000000000 terose rtseresresesoesosresesresesreneses 9 ELECTRON ua xu im 11 Br TR NANI aR h 13 USER INTERFACESTATUNSES 14 SERVICE TERMINAL necesite dete We u y 15 ACCESSING SERVICE TERMINAL a a 15 NORMAL AND SERVICE MODE OF THE UNIT a 16 SERVICE COMMAND PRINCIPLES ssccccssscccccscccccsccccasccccaccccucccsccececanecesuscceussccesunecesaeceens 17 SERVICE iL MO M MO MM MC La 18 CONFIGURATION PARAMETERS 19 SHOWING SETTING CONFIGURATION 5 2 020 00 0 0 0 1 0000000 0 000000 19 AUTOSTART lt AUTOSCAN25 a 9 19 ENERGY SAVE MODE IDLE 19 AUTOMATI
6. 6 Type lt s2terminal gt in the command prompt to see the instructions for the command syntax Then execute the program using the unit s IP address 7 Type lt s2terminal 192 168 0 2 gt e Starts the Service Terminal for unit having ip 192 168 0 2 Or Type lt s2terminal 192 168 0 2 c gt e Starts the service terminal and configures ip address to scanner unit 192 168 0 2 NOTE Keep start button pressed when entering lt s2terminal 192 168 0 2 gt 8 If the IP address is correct and the s2terminal program is able to connect to the unit it prints out terminal output of the login command which displays s2terminal the unit s firmware version s serial number and some parameters Otherwise it displays an error message s NOTE It is normal that you may have few times login fail no connection error also in normal functioning connection 9 Quit s2terminal program by lt xq gt Access service terminal with Service assistant utility from the imaging application e HISIS THE ALTERNATIVE WAY backup TO ACCESS SERVICE TERMINAL o Use when imaging application connection available o Firmware download CAN NOT be performed from Service Assistant Application connected press CTRL ALT SHIFT O simultaneously gt gt Opens imaging software Service Assistant NOTE If operating in Multiconnect configuration the unit must be reserved before accessing service assistant by pressing CTRL ALT SHIFT O butto
7. Motor cable connectors DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 24 63 24 0 ERROR MOTOR This error comes if motor connector short circuit wire is not connected Check the motor connector Check that cable wires and contacts are not broken 24 1 ERROR_MOTOR_POSITION This error comes if plate carrier does not block the light in correct time from the home or start optos in K200 board That can happen if the motor is running in wrong speed check that the short circuit wire in the motor cable is connected in correct pins This can also happen if the motor belt is adjusted too loose and then the shaft and belt will slip 24 2 ERROR MOTORHOME TOO EARLY 24 3 ERROR MOTORHOME TIMEOUT This error comes if plate carrier does not reach the home position at the specific time 24 4 ERROR MOTORHOME STUCK if linear movement is stuck at home opto Checking linear movement errors It is recommended first to check that the motor cable is connected to the motor and K100 board and that it is not broken motor is not rotating Check that plate carrier can move freely the whole length of the linear movement Rotate the motor damper wheel manually so that carriage moves from the door to the end plate Check that damper is attached to the motor shaft correctly It should not touch the drive belt or rotate freely Check that the motor belt does not touch the chassis Check that opto actuators in the carriage g
8. Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 58 63 9 SP00920 UNIT DOOR IPS 2013 10 SP SP00973 IMAGING PLATE COLLECTOR DXR 60 E di 11 SP00984 BELT TENSION CHECKING TOOL DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 59 63 APPENDIX 1 TEST AFTER REPAIR After the repair is completed the following tests shall be done e Image quality test with INTRA DIGI TEST PHANTOM SP00204 See documentation of the test phantom for details e 100 scan endurance test Perform endurance test e Enter s2terminal e Type command lt test 5000 100 gt NOTE Do not use any other numerical parameters after test command Changing the numbers may damage the unit e Remove Ethernet cable trom Unit Check for possible errors after endurance test e After endurance test is performed check the display for the unit status Check the service log e Connect Ethernet cable again e Enter service mode from s2terminal by command lt s gt e Type command lt log gt and double check if there are any NEW error codes which have appeared during the endurance test Sign the service log e Store performed service tasks into Unit service log by typing command lt logsign XXXXXX where xxxxxx is free text inserted by service technician to be stored into log o Asan example logsign John Smith Replaced K200 board calibrated and endurance test performed OK gt o Note maximum length of th
9. ROUTINE CHECKS WHEN UNIT OPENED 1 4 mmn 29 Plate carrier belt conveyor belt Tension check and adjustment 30 DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 3 63 INSTRUCTIONS FOR CHANGING SPARE PARTS 31 REMOVING AND INSTALLING THE COVERS a 31 PACOK M ee en 31 L OOV m 32 U FRAME ASSEMBLY arerin iu N 33 HIC ENG E PC 34 REPLACING MOVEMENT KIT PARTS SP00912 36 REPLACING OUTER COVERS SP00919 he EROR aa 41 REPLACING INNER LIGHT PROTECT COVER SP00914 4 REPLACING CONTROL PANEL ASSEMBLY 5 00915 41 REPLACING K200 HoME LAsER DETEC IPS 2013 5 00916 42 REPLACING K300 PLATE DETEC REFL SEN IPS 2013 SP 00917 43 REPLACING LASER AND MIRROR ASSEMLY IPS 2013 SP00918 44 REPLACING PMT SROOOT Scri ed chee nah datus 45 REPLACING UNIT DOOR SPO0920 45 FIRMWARE AND CORE UPGRADE 46 COREUDG
10. in this manual e Clean plate carrier rails if dusty o Usedry lint free cotton cloth for cleaning use only dry lint free cloth DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 29 63 Check that the flywheel on the motor shaft is not touching the belt Check that the plate carrier belt drive pulley close to front plate is properly fastened Plate carrier belt conveyor belt Tension check and adjustment Plate carrier tension check Suitable tension of the belt is checked with the special tool Belt tension checking tool SP00984 Command lt e gt and observe the movement of the plate carrier Belt tension adjustment Instead of the tool you can also use Move plate carrier as far back as it goes by manually rotating the drive wheel Release the locking by pressing the tab at the back face and loosen the adjustment Push release tab if you want to loosen the belt screw allen hex 3mm tool at the front face of the plate carrier Needed only if belt is too tight Insert special tool in the middle of the belt Ends of the tool against the end pieces of the plate carrier rail mechanism Rotate adjustment screw with 3m hex key so that the second ring line of the adjustment tool is visible Check operation with lt e gt command Make motor gear calibration with lt calgear gt command torque wrench Use 50Ncm moment Push the tool against the shaft and belt Belt tightness 15 now in pe
11. NOT A STAND ALONE MANUAL AND MUST BE READ TOGETHER WITH THE USER S MANUAL Only trained and approved service personnel of authorized distributors are allowed to service the unit Unit can be sent to manufacturer for repair if it cannot be repaired by e Performing the calibrations instructed in this manual AND e Replacing field serviceable parts Instruction command syntax used in the manual lt text gt The text inside the brackets is typed in exactly as instructed followed by enter Example lt reset gt means typing reset and pressing enter Example lt gt Show the time unit waits before goes to standby Example lt Sets time XXX seconds unit waits before goes to standby Acronyms used in this manual ADC Analog to Digital Converter Cmd Command DSD driver The device driver used together with an imaging application EMC Electromagnetic compatibility EMI Electromagnetic interference FW Firmware control the scanner unit operation HV High Voltage I O Input Output Imaging Plate IP address Internet Protocol Address typically looks like 192 168 0 2 Msg Message Network Interface PMT Photo Multiplier Tube Photo detector PSU External Power Supply Unit DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 5 63 OPERATING WARNINGS AND PRECAUTIONS CLASS 1 LASER EQUIPMENT DANGER Any failure to follow the recommendat
12. Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 62 63 APPENDIX 3 DRIVER HISTORY Driver history for the new DIGORA Optime DXR 60 APPLICATION TIMING driver DFW All two digit Optime driver X XX versions for example 6 0 are NOT COMPATIBLE NOTCOMPATIBIE Driver released with the new 3 5 2134 DIGORA Optime For DfW SCANORA and TWAIN Support for the new DIGORA 3 5 2134 Optime published Shipped with the units SCANORA DfW2 8 110 SOREDEX 4 13 4 driver update April 2013 13 2 2 DfW 2 8 2 8 112 480 4 13 4 SCANORA 5 2 2 SOREDEX Fixes a bug in the Exposure 4 13 5 Driver update June 2013 732 3 5 2186 Shipped with the units from 13 3 SL1301008 Further improved auto September X X XX optimization 2013 XX 100 more adjustment possibility preview window SOREDEX Driver update 13 4 DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 63 63
13. are needed to upgrade FW e xh in the command prompt to see the instructions for the command syntax e Command lt xs x xx gt Starts the firmware upgrade replace x xx with version number in FW file name e When upgdare is ready ACK FW updated is displayed on the screen e Restart scanner If the upgrading was succesfull you should have the output similar to follows xs Connected to Optime Software Firmware version X XX Core version XX Serial number XXXXXXX Etc ending with Optime vX XX gt vX XX should now equal to the new firmware version Switch scanner unit off and on to see that there are no errors during start up Core upgrade e You do not have systematically to upgrade newest core to all scanner units unless technical service has instructed so but it might be good thing to do in case you do any other service for scanner unit e Firmware upgrading is done using s2terminal program 1 Copy the core file to the same dedicated folder with s2terminal files for example C s2terminal 2 CHECK THAT Application SW IS CLOSED 3 Execute the s2terminal program using the unit s IP address 4 Command xc XXX XXX version number in the core filename gt gt Starts the core upgrade 5 Wait until s2terminal tells that upgrade is finished 6 Switch scanner unit off and on to see that there are no errors during start up DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 46 63 TROUBLESHO
14. cover Remove the light cover Remove keeper PMT and the light collector Move carriage as back as possible Release clip A by pressing it slightly and rise the door lever Release spring B by pressing it Draw the door out It is easier if you rotate the door 90 Insert the new door Press the spring to get it to correct place press the door lever down to get it locked to clips Check door operation by rotating the big wheel When carriage moves forward it should open the door and when backwards the door should be closed Insert the light collector PMT and PMT keeper DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 45 63 FIRMWARE AND CORE UPGRADE e You do not have to systematically upgrade newest version of firmware and to all Optime units unless SOREDEX technical service have instructed so e SOREDEX strongly recommends that the latest FW and core are all updated at the same time e Using latest FW and core versions provides the unit with all features and improvements e Firmware and core upgrading is done using s2terminal program e You can not use Service Assistant for upgrading e All updated files and related detailed instructions are described in the release letter of FW to be updated Firmware FW upgrade Copy the new firmware file srec to the dedicated folder for example c s2terminal with the s2terminal files from which you will start the s2terminal Following commands
15. of the plate carrier and simultaneously turning adjustment screw slightly clockwise 2 and then releasing the black belt mechanism 3 allen hex 3mm tool at the front face of the plate carrier After that remove the belt See images below Carriage is black but here white is used to clarify instructions Now you can remove the pulley assembly L3 lt k gt 34 P s I s V Ad lt gt Ti DIGORA Optime DXR 60 Field Service Manual 209124 3 2013 10 36 63 e Remove the seeger lock ring from the shaft e Next remove the shafts Lift the clip of the upper shaft and remove the shaft e Lift the plate carriage assembly away e Remove the lower shaft the same way as the upper e Slide belt pulley cover away and remove the belt pulley from front side Installing new parts Add the needle roller to the small wheel and install it to its place DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 37 63 Set the lower shaft e Add the carriage assembly and the upper shaft e Add seeger lock ring to the upper and lower shafts Check also that the carriage can move smoothly from the back to the door It should not hit to K200 board e Install the motor holder assembly Remark that it goes only in correct position Connect motor cable to K100 and set the motor holder spring correctly See image
16. plate results grey image and random pattern Issue Unexposed imaging plate results grey image and random pattern Correction Feature no correction Final Fix Use demo image mode for demo purposes with unexposed plates DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 55 63 SPARE PARTS DXR 60 has 11 spare part kits which are presented in following images 1 SP 00912 MOVEMENT KIT Shafts 2 pcs Imaging Plate Carriage Readout head belt Drive Belt 264x8 Belt Pulley 73 8 5 4 Belt Pulley 2 pcs Bearing 2 pcs Dowel Pin 4H6X24 Seeger lock ring 2 pcs NEEDLE ROLLER rm CS U Assembly Belt Pulley Cover Motor Holder Assembly NRB4X25 8 G2 2 SP00913 OUTER COVERS OPTIME DXR 60 Note Because back cover includes type label the unit serial number must be tell to the customer service that they can make correct label to the spare 3 SP00914 INNER LIGHT PROTECT COVER IPS 2013 DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 56 63 4 SP00915 CONTROL PANEL ASSEMBLY OPTIME DXR 60 1 5 SP00916 K200HOME ERASE LASER DETEC IPS 2013 DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 57 63 6 SP00917 K300 PLATE DETEC REFL SEN IPS 2013 7 SP00918 LASER AND MIRROR ASSEMLY IPS 2013 8 SP00919 PMT PHOTO MULTIPLIER TUBE IPS 2013 ILL LE lagita 1 306 DIGORA
17. 24 rev 3 2013 10 33 63 LIGHT COVER bs Press the tab on back side and lift the cover up and backwards to remove the light cover When you install the light cover back check carefully that it goes correctly to grooves of chassis at both sides 1 Then push it forward 2 and down 3 DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 34 63 h Check that the light cover is correctly installed The chassis is locked to the hole in the clip of the light cover There should be no gap between chassis and light cover The tab in the light cover goes to the hole in the chassis This is used in the safety switch opto on K100 board to block the light If after reassembly safety switch error occurs the light cover might be raised from the chassis DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 35 63 Replacing Movement Kit Parts SP00912 First remove the covers and the control panel assembly See sections REMOVING AND INSTALLING THE COVERS and Replacing Control Panel Assembly SP00915 Keep old and new parts separated so that you don t mix them Remove old parts Detach motor cable from K100 board Remove the drive belt from the motor shaft by pressing the motor towards the wheel and sliding it away from the motor shaft Turn motor holder away from the wheel and rise the motor upwards Remove the readout belt Release the locking by pressing the tab 1 at the back side
18. ATE DETEC REFL SEN IPS 2013 SP 00917 Remove the back and front covers 2 Removethe Light Protection cover 3 Release K300 locking lever A in image and lift the board from K100 connector 4 Install the new K300 Check that PCB is correctly between guides and then press it to the connector 5 Check that the locking lever is in PCB hole See images 6 Install the light protection cover back 7 Install the back and front covers back 8 Connect the power adapter connect the device to PC start o2terminal and turn the device on lf error 13 occurs during start turn the device off and check installation neglect error 34 DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 9 Wait until the device is ready go to service mode and calibrate the sensor by typing lt calpr gt 10 When calibration is ready restart the device Now it should start without errors REPLACING LASER AND MIRROR ASSEMLY IPS 2013 SP00918 Remove the main and front covers Remove the light cover Remove the control panel assembly Remove the PMT keeper PMT and the light collector Remove K200 board Detach mirror connector J109 Detach laser connector and release the cable from all six cable holders 8 Open the two screws marked by arrows in image Use 3mm hex key 9 Lift assembly away 10 Note Do not touch the screws that are in the new The factory calibration fails if the screws are turned 11 Install the as
19. C SHUTDOWN lt OFF gt cscccsccccscccsccccsccanscccsccanccssccanccansccasscasscesscanscensseanscassceanseass 19 RESTORING FACTORY SETTINGS cccccscccscccscccccccascccsccasccecscecsccacccusceasscssccasccstsceascessscescenes 19 TROUBLESHOOTING uuu a a i 20 BRROR WEES SAGES nct mir 20 ERBOR 1005 m dace men 20 ERROR O TP NIL 2 u uu uuu ates cence a aa Raka ha maka n 21 ERROR S LASER OTE Eos EMO 22 ERROR 4 RESONATOR TIE 22 ERROR 12 K200 NOT CONNECTED a 23 ERROR 13 diea Metus aun a 23 Ip ue NAM UU C 24 ERROR 24 LINEAR MOVEMENT a 24 ERROR 34 PLATE SENSOR eot eene a etse 26 ERROR 123 DOOR MOVEMENT ERROR a 26 ERROR T24 OAEI er a ee uni E ILE 27 Jl o RR RNC 28 MAINTENANCE i iu 29 ROUTINE CHECKS WITHOUT OPENING THE UNIT erre 29
20. DIGORA Optime DXR 60 Digital intraoral imaging plate system Field Service Manual Document no 209124 rev 3 2013 10 DIGORA Optime DXR 60 Digital intraoral imaging plate system Field Service Manual Medical Device Directive 93 42 EEC 0537 Document no 209124 rev 3 2013 10 Copyright 10 13 by SOREDEX All rights reserved SOREDEX DIGORA SCANORA are registered trademarks of SOREDEX PaloDEx Group Oy Documentation trademark and the software are copyrighted with all rights reserved Under the copyright laws the documentation may not be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form in whole or part without the prior written permission of SOREDEX SOREDEX reserves the right to make changes in specification and features shown herein or discontinue the product described at any time without notice or Obligation Contact your SOREDEX representative for the most current information Manufacturer SOREDEX PaloDEx Group Oy Nahkelantie 160 P O Box 64 04300 Tuusula FINLAND Tel 358 10 270 2000 Fax 358 9 701 5261 DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 2 63 TABLE OF CONTENTS INTRODUCTION METTRE ERREUR 5 5 uyu asua DIET 5 INSTRUCTION COMMAND SYNTAX USED IN THE 20200 00 00 00000000 5 ACRONYMS USED IN THIS MANUAL
21. ER IPS 2013 This blocks light in the safety opto DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 27 63 There should not be space between the light cover and chassis he clip spring force locks the clip hole to the chassis If the light cover is ok and installed correctly K100 safety opto might be faulty You have to send the unit to factory for repair Error 234 UI 234 0 ERROR NOT CONNECTED Open the covers and check that the cable is properly connected to K100 board and user interface board The cable contact pads must be against the circuit board The cable must be straight when it leaves the connector Make sure that the cable is pushed in bottom of the connector and the connector locking clip is properly closed Note In some cases this error message can show in the panel and sometimes it does not show It depends how many signal is still connected between K100 and user interface If the cable reconnecting does not help then replace user interface panel If Error 234 1 UI POWER STUCK or 2 UI SCAN STUCK occurs restart the unit and if error still happens replace the control panel assembly SP00915 DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 28 63 MAINTENANCE Annual maintenance is not mandatory ROUTINE CHECKS WITHOUT OPENING THE UNIT Scan a test image using INTRA DIGI TEST PHANTOM SP00204 and check the image quality o Refer to the instructions
22. OREDEX Driver Update disc 13 3 has been included from from SL1301008 SOREDEX Driver Update disc 13 4 will be included from the week of 23th September 2013 Instructions for SOREDEX Driver Update 13 X 1 Download SOREDEX DriverUpdate 13 X zip from SOREDEX Extranet gt Software Downloads gt Drivers 2 Check from Control Panel MAII Control Panel Items Programs and Features If any SOREDEX Driver Update is found If found click the right mouse button and uninstall 3 Have imaging application software SCANORA SW or DIGORA for Windows closed 4 Run SOREDEX Driver Update 13 4 double click SDXDriverUpdate exe 5 Check that the driver version is 3 5 2134 3 5 2186 or 3 5 2239 DfW Options gt DIGORA Optime Scanner Setup gt Driver Info SCANORA Tools gt Intra gt DIGORA Optime Settings gt Driver Info See Appendix 3 for driver history Rectangular pixelated artefacts especially on light areas A Issue Noise reduction selected very low signal from the plate New noise reduction algorithm is improved for normal clinical images If the signal is very low due to some defect very short exposure time wrong driver hardware defect image will appear pixelated Correction Find the root cause for the low signal Check that the driver version is 3 5 2134 or newer Check the X ray exposure settings DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 54 63 Unexposed imaging
23. OTING Most failures can be located by error codes See Error Messages section However it is not always possible display the error code Errors without error code The unit does not turn on when you press the power button Check if the power led near DC jack is green If not check if the led at power adapter is green If not detach the DC plug from the unit If led at power adapter does not turn to green check that you get voltage from wall outlet If AC voltage is ok the power adapter is faulty Change the power adapter You can use only power adapters which are approved to DXR 60 See user manual 208396 technical specifications Other adapters can cause for example supply voltage interruptions which can reset the unit Power Led lf the led at adapter is green when adapter not connected to K100 but turns off when DC plug is connected K100 board is faulty This is also the case when power adapter led turns off when power button is pressed If power led is green but pressing the power button does not turn the unit on check if control panel assembly is faulty Hemove the main and front covers Press start button at K100 board If the unit now turns on check that contro panel flex cable is connected correctly If it is ok you have to change the control panel assembly LED at control panel does not work All led indicators should lit shortly when you press power button to turn the unit on If some led is off the control panel ha
24. PMT high voltage without the light cover being installed Ul Frame Assembly e Membrane keyboard which has leds and control keys on it See user s guide for more detailed description of keys and indicator lights K200 ERASE AND LASER DETECTION BOARD e Contains two pin diodes Q1 and Q2 that are used to synchronize laser movement e LEDS for erasing the image plate residual image and control circuit for erasing e Opto switches D14 and D15 for sensing linear movement e Blue led which can be used to check PMT operation It s brightness can be controlled by CPU K300 PLATE SENSOR BOARD e Contains circuits for sensing image plate and that it is correctly inserted Led emits light which is reflected from IP to the photodiode receiver DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 12 63 Firmware Architecture Ethernet Workstation PC The scanner unit e ooe Image Data Request Msg Normal mode mandator y Image Data Msg messages Service invisible to the mode Driver Cmd Msg AR Driver Reply Mse 9102 PUL jeuondo uorneoi dd y Service x Terminal User Cmd Msg optional LE User Cmd Reply Msg iK Service Output Msg x All messages visible to user LaRRRRARRARRRRRRRRE
25. RADE M E E E 46 TROUBLESHOOTING Sa Sau au ai aus 47 ERRORS WITHOUTIEBBORCODE u aun eect 47 IMAGE ERRORS irt Dent Hendrerit eit D 48 Improper use of the hygiene accessories 46 Improper X ray SelllDgS USeQ a ua teintes eese 48 GUDOSCIIIages SaOgdOWS tip fut ne eee 48 Iprober aiming OF Hie X IQyu y ies ss Oi S 48 USNA DICIVCO IN ACCS uuu u u TT 49 uu sup n Susa 49 Decreased contrast shadows shading ghost 49 White or grey dots spots stains in images 49 Wearing of the imaging plates 49 Unsuitable cleaning or cleaning method 50 Image shows different size than the IP 51 EE ONIMAGE uu S QU NEM oJ 0 Qua 51 Wnite par Delfole 00 uu au tears Fast 52 FMT DORICO
26. RERRERERRRRRERERARRARERRRRRERERRRRRERRRRRRRERRRRRERRRRSRERERRRRRERRRRSRRRRRRRRGR Imaging Application e Endusers interface to acquired images e Handles image archiving and displaying Driver e Handles the connection communication to the unit Transfers and manipulates images e Unit cannot operate without Driver There are two alternatives to be used as a driver 1 DSD driver Run from Application or other imaging application 2 s2terminal program Run from the command prompt of Windows Service Terminal e Optional part of the driver e Execute user commands e View the service output of the unit There are two alternatives to be used as a Service terminal 1 DSD driver Run from Service Assistant of Application or other imaging application 2 S2terminal program Run from the command prompt of Windows Scanner Firmware and Core e Takes care of the normal unit operations Operates either in normal mode or service mode o Normal mode Unit is fully operational and images can be acquired o Service mode Unit does not react to any other inputs than those given by the user through service terminal To be activated only from Service Terminal DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 13 63 USER INTERFACE STATUSES First the user press power button During boot the system makes initialization and self test User presses unit power button Scanner initializes HW Scanner checks that all boards are con
27. RROR K200 LINEAR START This error comes if start opto near the pmt tube light is always blocked First check that there are no dust or other particles that blocks the light Detach the connectors and remove the covers Check that the plate carrier is moving correctly through the opto slots If the opto is clean and the unit is still not working replace K200 board 23 4 ERROR 200 SYNC OPTO TOP This error comes if firmware does not get any pulses from the upper photo diode The pulse does not come if the photo diode is broken or the laser does not hit the upper photo diode in K200 board It is recommended first to check that K200 board is properly connected to K100 board connector and board is locked to the chassis 23 5 ERROR K200 SYNC OPTO BTM This error comes if firmware does not get any pulses from the lower photo diode The pulse does not come if the photo diode is broken or the laser does not hit the lower photo diode in K200 board It is recommended first to check that K200 board is properly connected to K100 board connector and board is locked to the chassis NOTE f you are replacing K200 spare part board you must calibrate the board Use commands calerase lt calgear gt and lt calga gt Replace K200HOME ERASE LASER DETEC IPS 2013 SP00916 Error 24 Linear Movement Occurs if plate carriage not moving home or start opto doesn t change state or if motor has open load or if motor cable is not connected
28. XR 60 Field Service Manual 209124 rev 3 2013 10 50 63 Image shows different size than the IP used Shows too big too wide image compared to the IP used Objects stretched horizontally EXPOSED IP SIZE SHOWS TOO WIDE e Belt slipping plate carrier movement too slow Shows too small too narrow image compared to the IP used EXPOSED IP SIZE SHOWS NARROW short exposure time used e X ray cone cut caused by improper aiming of the X ray Circle on image ET Shows circular shadow e Exposure from the wrong side of imaging plate e Problem with plate carrier movement Stripes caused by vibration knocking or other external mechanical interference Internal components are sensitive 3 for external mechanical ER 04 interference Vertical stripes be seen on the image if the unit is knocked moved shaking vibrating etc during the readout process Knocked once during readout Vibration Knocked e Locate the cause and origin of the mechanical interference DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 51 63 e Position the unit on stable flat surface so that vibrations will not degrade the Image quality e he unit must not be positioned so that it is touching other equipment e The unit must not be placed on top of or under other equipment White bar before image White bar before the image plate start Calibrate star
29. ample of error display Error 124 24 Linear movement error 34 Plate sensor error 123 Door movement error 124 Safety cover error 234 Ulerror 1234 Other see s2terminal or driver for more info Error 1 K100 Note the K100 board cannot be changed in the field These errors below can in most cases be corrected only if the K100 board is changed in the factory 1 1ERROR 100 LIN NOT OK 1 2 ERROR K100 CFG DATA LOST 1 3 ERROR K100 HV NOT OK 1 4 ERROR K100 1V2 VCCD PLL 1 5 ERROR K100 1V2 VCCINT 1 6 ERROR K100 1V8 1 7 ERROR K100 2V5 VCCA 1 8 ERROR K100 3V3 1 9 ERROR K100 3V3A 1 10 ERROR K100 5V 1 11 ERROR K100 24V Check power adapter output voltage If below 22 8V change the adapter 1 12 ERROR K100 DOOR OPTOS ACTIVE This error comes if both door open and door closed optos light is blocked at the same time 1 13 ERROR K100 DOOR OPEN OPTO Plate carrier is inside and light is blocked in the door open opto Door should be Closed DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 20 63 1 14 ERROR K100 DOOR CLOSED OPTO Plate carrier is at home position and light in the door closed opto is blocked Door should be open 1 15 ERROR K100 ETH PHY 1 16 ERROR K100 ADC In cases 1 11 12 13 it is recommended first to check that there are no dust or other particles that blocks the light in the door optos You can also use command diagnose and check if the door opens and closes totally when carriage go
30. an error is caught it is recorded into the service log e You can see the performed service procedures Check service log before the service procedures AND Sign the service log after servicing so that it later displays what service has been done for the unit TIP Copy the contents of the service log paste it to Notepad Word etc and send to manufacturer Technical Service by Email That helps manufacturer staff to give troubleshooting support lt h log gt Shows the help for Service Log usage lt log gt Shows the contents of Service Log after the latest service signature log all gt Shows the whole contents of Service Log lt logsign gt Signature describe what kind of service you have performed Example lt logsign plate was not erased John Smith replaced the K200 board gt gt gt saves plate was not erased John Smith replaced the K200 board to the service log DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 18 63 CONFIGURATION PARAMETERS Showing setting configuration parameters lt conf gt shows all configuration parameters of scanner unit factory settings are shown in parenthesis like 60 e lt parameter gt Shows the active and factory setting of parameter e lt parameter XX gt Sets parameter value to XX factory setting remains Autostart lt autoscan gt autoscan 0 Configures scanner unit to start readout after START pressed e lt autoscan 400 gt Configures scann
31. checking that the image plate is installed correctly Error 123 Door movement error Can occur if door closed door open opto sensors does not change state when the carriage moves outside or inside Error 123 1 means that door is not closed correctly It can be slightly ajar The reason could be the spring that closes the door has weakened or there is something which causes friction between the door and the chassis preventing to shut the door Detach the connectors open the main cover and the light cover to check the door check that the door is installed correctly See image below check that the spring shuts the door For that move the plate carrier backwards and move the door by hand Error 123 01 can mean that the spring which closes the door is too weak Replace the door The clip prevents the door from riding up Correct spring position DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 26 63 This blocks light beam in door optos The spring closes the door If you have to replace the door use SP00920 UNIT DOOR IPS 2013 Error 124 Safety cover Remove the main cover Check that the light cover is tightly to the chassis Check that the clip is not dead Check also that the safety switch light block is intact You can read safety switch state by command cover If it is 1 cover is installed correctly If O cover is missing If the cover is not ok replace it SP00914 INNER LIGHT PROTECT COV
32. cs flat images poor contrast Symptoms may differ depending on how old the driver is exposure time does not really help Can shows image as wrong size image smaller than the imaging plate cropping error Is OLD DRIVER O E CORRECT DRIVER Cropping Dsd 3 3 95 Dsd 3 3 12 0 dsd 3 5 2134 gt error IAM 4 01 0000 IAM 4 04 0002 IAM 4 13 4772 DfW 2 7 103 47 2 8 107 458 DFW 2 8 112 4805 SCANORA 5 2 2 Flat image with incorrect driver Lacks grey levels dynamics Poor contrast Check the driver and SW version Check that the driver version is 3 5 2134 or newer DfW Options gt DIGORA Optime Scanner Setup gt Driver Info SCANORA Tools gt Intra gt DIGORA Optime Settings gt Driver Info Note two digit driver versions for example 6 0 are NOT COMPATIBILE Check the Software version DfW 2 8 112 480 and SCANORA 5 2 2 are the first compatible SW version Immediate correction Install software from the media that came with the unit OR run SOREDEX Driver Update 13 3 or newer Updating driver Download latest version of SOREDEX DriverUpdate XX X from SOREDEX Extranet gt Software Downloads gt Drivers DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 53 63 Final fix Use always the compatible driver Corrected from Compatible driver is delivered from the beginning with the new DIGORA Optime S
33. e command if you are not sure about it s function Improper use of some commands may result scanner unit to become inoperative e Some commands are used to view and or set different parameters of the unit e When issuing the command without any value for example lt eject gt it will display the current value of the parameter e lf the parameter is followed with a value for example hv 150 2 the parameter value is changed If the unit is in standby mode e Does not execute the command exits the energy saving mode when the command is entered for the first time gt gt You have to enter the same command again to perform the required action Help Command e he scanner firmware has built in help e he help functionality is similar in both Normal Service modes of the unit lt h gt Prints list of available commands lt h command gt Typing h any command followed by enter from the service terminal shows the help for particular command Example lt h calpr gt Means that typing h calpr and pressing enter shows the help for using calpr options lt xh gt s2terminal help menu DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 17 63 Configuration info lt conf gt Shows the configuration parameters of the scanner unit Service Log Service log is a very useful tool for troubleshooting so please learn how to use it e You can get list of the error messages which helps on troubleshooting Every time
34. e logsign message is 1000 characters DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 60 63 APPENDIX 2 ELECTRICAL SAFETY TESTING IN ACCORDANCE WITH THE IEC 62353 STANDARD FOR SCANNER Introduction All in service and post repair electrical safety testing should be carried out in accordance with the IEC 62353 standard and or in accordance with any local state and national standards related to in service and post repair electrical safety testing of dental medical devices According to the standard in service and post repair electrical safety testing should always be carried out after the device has been installed repaired maintained or serviced According IEC 62353 limit for Class equipment leakage current is 100uA direct method EQUIPMENT LEAKAGE CURRENT is defined as current flowing from MAINS PARTS to earth via the protective earth conductor and ACCESSIBLE CONDUCTIVE PARTS of the enclosure and APPLIED PARTS The scanner unit does not have protective earth conductor or accessible conductive parts or applied parts so leakage current measurements are not needed Protective earth measurement is also not applicable to the scanner unit The power adapter has accessible conductive part DC plug but this is newer opened or serviced and it is always measured when delivered from factory That s why repeated measurements are not needed More Information 1 IEC 62353 2007 Medical electrical equipment Recurr
35. ed at the same time you will have a login fail no connection error message on screen when trying to make the connection Note the difference of actual command prompt and the s2terminal program running in it The input and output of the s2terminal and of the command prompt look similar e However the functions and commands available in the command prompt are not available in the s2terminal and vice versa e f you get confused it is good idea to check the title bar of the command prompt window it should read s2terminal when the s2terminal program is running it reads cmd exe when only Command Prompt is running e Running the s2terminal program needs the following files e s2terminal exe 52 0 W32N55 dll s2terminal has to be version 7 7 1188 0 or later DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 15 63 e S2terminal can be found usually from folder Program files Palodex Group lAM 1 Copy all these files to one same and dedicated service folder that you may need to create in following example c s2terminal folder is used to store s2terminal files 2 Select from Windows Start Programs Accessories Command Prompt Or Select from Windows Start run 3 Type into Open field cmd 4 Choose OK Command prompt examples lt cd gt Changes to the root directory C cd s2terminal changes to directory s2terminal 5 CHECK THAT Application IS NOT OPENED
36. en stored in the bag or in dark too long Use dedicated IP storage box to avoid these Alternatively perform initial erasing for the plate s White or grey dots spots stains in images M Dust or stains on the imaging plates Any extra particle on top of the IP Is visible on the image Clean the plate s replace if cleaning does not help Pay attention on IP handling storing and maintenance k 42 Wearing of the imaging plates Scratches Clean the plate s replace if cleaning does not help Pay attention on IP handling storing and maintenance DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 49 63 Unsuitable cleaning or cleaning method Active side top coat defect showing plate to be yellow excessively rough sensitive surface White from the edges Color of sensitive surface changed Cause Unsuitable cleaning liquid and or unsuitable cleaning method Plate has been packed immediately after cleaning with ethanol Moisture caused IP degradation plates perhaps packed when wet or moist Leaking hygiene bags Current plates do not have such problems when used as intended Cure IP reached the end of its service life Replacement of the plates needed Check usage conditions of the plates Check how the plates are cleaned Check that ORIGINAL hygiene accessories are used properly Check that ORIGINAL hygiene accessories are used only once each DIGORA Optime D
37. ent test and test after repair of medical electrical equipment Warnings and precautions Read and familiarize yourself with the warnings and precautions listed in the unit user s manual Installation manual and Service manual Only service personnel trained and approved by the manufacturer of the unit are allowed to service the unit Observe any international national and local electrical and safety requirements with regards the measurements and connections of the unit to a power supply DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 61 63 Visual inspection Covers and housings shall be opened only if required for service repair if there is an indication of inadequate safety Inspection Check that type label and Laser Warning label are present and complete on the main cover Check that all covers are in good condition no damage is allowed The main cover must be attached on the backside by the screw See image below Type Label Laser Warning Label Attach screw if you open the main cover check that the label on the light cover is ok Check that power adapter is as specified in User Manual documentation in technical specifications After testing repair or adjustment check that the unit is restored to the conditions necessary for normal use If the unit does not comply with the requirements it must be corrected or taken out of service until corrections are made DIGORA
38. er unit to start readout AUTOMATICALLY 0 4s after plate cover is removed e lt autoscan gt XXX delay in milliseconds Beeper lt 0 gt Disables extra beeps when going idle mode etc but leaves all error and warning beeps enabled e lt beeper 1 gt Enables all beeps including when going to idle mode etc Energy save mode lt idle gt e lt idle gt Shows time seconds scanner unit waits before goes to energy save 60 e lt idle XXX gt Sets time XXX seconds scanner unit waits before goes to energy save Automatic shutdown lt off gt lt off gt Shows time before automatic shutdown minutes 240 DEFAULT off XXX gt Sets time minutes before automatic shut down Restoring factory settings e restore configuration restores the factory settings for all lt conf gt parameters You can also restore individually each parameter to their factory settings by commanding parameter XXX where XXX is factory set value which is shown after each parameter in parenthesis XXX DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 19 63 TROUBLESHOOTING ERROR MESSAGES Error codes are displayed by lit error number and service tool Error code is also written to the log file Following codes are displayed 1 K100 error 2 error 3 Laser error 4 Resonator error 12 K200 not connected 13 K300 not connected 23 K200 error Ex
39. es in and totally open when carriage goes out If door operates correctly and door open or door closed opto fails K100 board is faulty K100 is not a spare part You have to send the whole scanner back to factory for repair If the door operation does not work correctly change the door 5 00920 Error 2 PMT PMT is tested during boot Blue led at K200 board is used as the light source Error occurs if signal is too low Reason PMT fail K100 fail or led light source is not working on K200 board Check operation by command diagnose in service mode when HV is increased pmt value should increase from 0 to 16383 If this is not the case check the led light source command pmtled 1 in service mode turns the led on if you view from door opening you can see weak blue light at K200 It is easier to see at half light if led does not work you must change K200 board SP00916 Check also that diagnose does not tell about other failures if led works open the covers and check that PMT cables are connected correctly If cables are attached correctly change the PMT SP00919 DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 21 63 Error 3 Laser CAUTION CLASS 3B LASER INSIDE WHEN SERVICING DXR 60 ALWAYS TURN POWER OFF AND DETACH POWER SUPPLY AND ETHERNET CONNECTORS BEFORE OPENING THE COVERS DO NOT ATTACH POWER SUPPLY AND ETHERNET CONNECTORS BACK UNTIL COVERS ARE INSTALLED BACK Problem Laser does not
40. etwork cable CAT 6 e Other cables and accessories may negatively affect EMC Servicing Precautions WHEN SERVICING DXR 60 ALWAYS TURN POWER OFF AND DETACH POWER SUPPLY AND ETHERNET CONNECTORS BEFORE OPENING THE COVERS DO NOT ATTACH POWER SUPPLY AND ETHERNET CONNECTORS BACK UNTIL COVERS ARE INSTALLED BACK ESD When servicing amp unit covers being open please note that inside the unit all electrical components are ESD sensitive Appropriate protective methods ESD wristbands ESD safe working areas amp ESD clothes etc must be used against ESD problems Laser Radiation There is a class 3B laser inside the scanner The laser can be activated if the light beam in the optic safety switch is blocked and the laser is switched on from the service terminal Avoid direct exposure to the laser beam or its reflections for instance from shiny tools etc DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 6 63 High Voltage There is high voltage circuit between the photo multiplier tube and amplifier card High voltage can be set on when the light beam of opto safety switch is blocked See service commands Light Sensitivity of Photo Multiplier Tube The tube is very sensitive to light when it is active Tube is activated when the high voltage is turned on The tube is used to measure extremely small amounts of light Normal room light and brighter light sources damage HV activated tube DIGORA Optime DXR 60 Fie
41. iguration resulting the unit to become inoperative accidentally Be very careful not to use service commands without the necessary know how Gain knowledge by going through all useful commands and train their usage in practice with scanner unit service terminal commands and functions are not explained in this manual They are instructed in the scanner firmware help which is accessible through service terminal This arrangement is to keep the documentation up to date since the service terminal instructions for commands are always up to date in the scanner firmware Therefore this manual explains only the principles of the main commands More detailed instructions of Service Terminal commands can be found later in this document and in their help outputs lt h command gt Accessing Service Terminal e Service terminal commands are controlled either from imaging applications service Assistant or from s2terminal NOTE Only have either imaging application OR s2terminal open at one time e Service commands are executed by scanner unit Access service terminal Using s2terminal Program e THIS IS THE RECOMMENDED WAY TO ACCESS SERVICE TERMINAL o Firmware and core upgrade can only be performed with s2terminal Firmware and core upgrade can only be performed with s2terminal S2terminal program is run from the command prompt of Windows Application must be closed when accessing service terminal from s2terminal If Application is open
42. ions and instructions in this manual may expose the user to laser radiation exceeding the class 1 specifications CAUTION e Do not move or knock the scanner when it is scanning e he use of control or adjustment or performance of procedures other than those specified herein may result in hazardous laser radiation exposure his scanner must only be used to read image plates and must not be used for any other purpose Only use the imaging plates and protective covers that are supplied by scanner unit manufacturer NEVER use imaging plates or protective covers from other manufacturers with the scanner e This scanner or its accessories must not be modified altered or remanufactured in any way e Only the manufacturer s authorized service personnel are authorized to carry out annual maintenance and repair There are no user serviceable parts inside e This device can interfere with other devices due to its EMC characteristics e Other devices can interfere with this device due to their EMC characteristics e his device complies with IEC 60601 1 standard Accessory equipment connected to this device must be in compliance with the related nationally harmonized IEC standards Equipment not suitable for use in the presence of flammable anesthetic mixture with air or with oxygen or nitrous oxide Only use the power supply unit that is supplied with the scanner Do not use any other power supply units with the scanner e Use RJ45 UTP n
43. ld Service Manual 209124 rev 3 2013 10 7 63 SYSTEM DESCRIPTION Block diagram K100 MAIN BOARD USER INTERFACE ANALOG SIGNAL PROCESSIN LEDS BUTTONS Photomultiplier TUBE DDR2 MEMORY LASER MODULRI m 100 240VAC 47 63Hz K200 Laser Detector 10 100 circuit N MIRROR SCANNER ETHERNET ASSEMBLY PMT TEST LED Plate erasing circuit IC Safety switch Door Optos Motor Driver Plate Sensor Control HOME OPTO 1 HOME OPTO 2 Plate sensor K300 M Plate carrier motor P 8 63 DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 Scanner Mechanics Spare Part 7 5 00913 Back Cover Front cover SP00915 Control Panel Assembly Scanner Mechanism Assy Control Panel Assembly Accessories External Power Supply Unit DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 9 63 Exploded view 23 24 26 27 28 29 Included to Name spare part SP00912 Retaining ring 6 DIN6799 M4X12 DIN912 Locking Glue Loctite 638 fix bearings to belt pulley SP00919 PMT SP00916 K200 Erase and Laser Detection K100 Main Board 5 00917 K300 SP00912 Dovel pin SP00912 Belt Pulley Bottom Cover SP00914 Light Cover SP00920 SP00912 SP00912 SP00912 SP00918 SP00912 SP00912 SP00912 SP00912 SP00912 SP00912 D DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 10 63 Covers and Ul F
44. lt calgear gt The unit now calibrates linear movement After calibration quit from service mode and turn the unit off and again on The device should now start without errors scan test images DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 40 63 Test that start position is correct Expose and read image check horizontal position from Image Adjust with lt start xxx gt Bigger value moves image left in application window smaller value right XXX can be also negative Replacing Outer Covers SP00913 See removing and installing the covers REPLACING INNER LIGHT PROTECT COVER SP00914 See removing and installing the covers Replacing Control Panel Assembly SP00915 First Remove the back cover and the front cover Removing old control panel assembly Release the tabs from both sides and lift the panel Detach the cable from K100 board When you install the new panel check the correct installation Remember connect the cable back to K100 board DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 41 63 Install the main and front cover back Attach the power adapter Attach connection to Turn the unit on and start S2terminal Wait that the unit starts This should happen without errors Take a test image Replacing K200 Home Laser DETEC IPS 2013 SP00916 1 First Remove the back cover 2 Remove the Light Protection cover 3 Detach PMT connectors 4 Remove PMT kee
45. nected Scanner IP address configuration is started Scanner drives linear movement to find position where door is closed Scanner sets linear amplifier offset Check HV Check PMT with blue led Check erase led current and voltage 10 Check mirror resonator operation and stability 11 Check laser 12 Check plate sensor 13 Drive plate carriage out 14 READY for operation if connection to the application SW is OK D sho Dr in ERROR CODE is displayed if everything NOT OK during start NOTE if the light protection covers surrounding scanner module is removed DXR 60 goes into error state after erase led test and self test sequence is halted recovering from this needs restart of the unit after installing the covers back Do not turn the unit on when covers are removed NOTE If the opto safety switch light is blocked during start and covers removed the may be damaged UI panel The meaning of user interface leds and buttons are explained in the user manual Leds on the backside The Ethernet speed led is lit when link speed is established at iO0Mhz At other speeds the led is off Activity LED blinks when the unit sends or receives data over the Ethernet network DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 14 63 SERVICE TERMINAL Service terminal is not an end user interface and training to use it in advance is mandatory to prevent the changing of unit conf
46. ns Normal and Service Mode of the Unit Service terminal can be used having scanner unit in Normal mode or Service mode e Normal mode Normal operation use Service terminal to monitor the scanner unit operation e Service mode scanner unit Executes only the commands given from Service terminal DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 16 63 Almost all of the service procedures described in this manual done in the service mode Remember to quit the service mode before trying to use the unit normally lt S gt Activates the service mode and gt prompt is shown in the service terminal NOTE If scanner unit is in standby mode the first command only exits the unit from the standby mode lt quit gt Quits the service mode resumes scanner into normal operation mode lt reset gt Resets scanner unit ONLY SW RESET Use if you get strange behavior when trying to use the unit after exiting the service mode After reset you exit also the service mode Service Command principles General Principles for Command Usage e About half of the commands activate a function for instance the movement of the plate carrier or enabling the laser e The other half view or set the configuration parameters of the scanner unit e commands first see their description by lt h command gt gt hen read all of the description before actually using the command NOTE Do not execute th
47. o through the opto slots without touching the optos Optocoupler actuators for linear movement Check conveyor belt tightness See paragraph Plate carrier belt conveyor belt Tension check and adjustment Check that there is no mechanical reason which prevents linear movement for example image plate or protective covers If you find broken linear movement parts you have to replace movement parts SP 5 00912 MOVEMENT KIT OPTIME DXR 60 Push release tab if you want to loosen the belt DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 25 63 If linear movement parts are adjusted or changed linear movement calibration must be made Write lt calgear gt in service mode After that test that start position is correct Expose and read image check horizontal position from image Adjust with lt start xxx gt Bigger value moves image left in application window smaller value right XXX can be also negative Error 34 plate sensor 34 0 ERROR K300 PLATE SENSOR 34 1 ERROR K300 PLATE SENSOR BAD FB Occurs if signal is zero or at maximum level during boot or there is not enough reflection from the reference surface of the carriage Change K300 board 5 00917 K300 PLATE DETEC REFL SEN IPS 2013 Calibrate the board using command calpr If K300 spare part is not available at once you can still use the unit by setting autoscan to 0 in service mode Now scanning begins when you press the start button but without
48. per 5 Remove PMT 6 Release light collector clip on the right side first and rotate light collector a bit and lift light collector away Release the clip that locks the board to the chassis marked B in image and lift the K200 board from the connector Insert the new K200 board Check that it goes to connector and that the slot on the ocb goes to the holder marked A Check that B locks the PCB correctly Install the light collector DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 42 63 Correct installation of the light collector Check that the clips lock the collector There Is a small oval shape hole in the light cover Check that the PMT tube is pushed inside the light collector so that this hole is plugged 10 Insert the PMT and the tube keeper back 11 Connect PMT connectors J106 and J113 to K100 board 12 Insert the light cover 13 Insert the main cover 14 Attach the power adapter 15 Attach connection to PC 16 Turn the unit on and start S2terminal 17 Wait that the unit starts lf error 12 occurs turn the device off and check installation Error 23 can occur because K200 is not calibrated but neglect it 18 Go to service mode and type calerase The unit now calibrates erasing leds Calibrate linear movement using command lt calgear gt 19 After calibration quit from service mode and turn the unit off and again on The device should now start without errors Replacing K300 PL
49. provided with the test phantom for image quality criteria e Check image geometry measure the length and and recalibrate gear if necessary e Check that the unit reads and shows all 4 IP sizes properly e Check all Imaging plates by exposing without a phantom o scratches spots etc o Need of cleaning o Need for replacing ROUTINE CHECKS WHEN UNIT OPENED DO NOT USE ALCOHOL OR ANY OTHER LIQUID FOR CLEANING PLATE CARRIER RAILS DO NOT GREASE THE RAILS e Check the drive belt tension o Rotate drive wheel manually slowly gt gt the motor drive shaft rotates along with o Command lt e gt and observe the movement of the plate carrier o There is no adjustments for drive wheel If it slips you can change the belt or motor holder if cleaning does not help e Clean drive belt motor shaft and drive wheel conveyor belt and it s drive wheels o Use lint free cloth dampened with rubbing alcohol ethanol o Clean the inside surface of the plate carrier belt Clean also the drive shaft of the plate carrier belt Rotate from drive wheel back and worth to ease the cleaning o Remove drive belt from motor shaft and drive wheel Press the motor towards the wheel and push the belt off Clean the motor shaft drive wheel and belt Reinstall the belt e Tighten the plate carrier conveyor belt if gets too loose the plate carrier not moving properly o See instructions Plate carrier Belt conveyor belt Tension check and adjustment
50. rame assembly removed Electronics Powering of the boards e INPUT voltage 24VDC from External Power Supply is connected to K100 Main Board where supply voltages to internal circuits are made e Other boards are powered from K100 e For proper operation boards must be attached External Power Supply Unit e Universal input auto switching 100 240 VAC 47 63Hz e Most commonly used AC plugs available EU US UK AU e Output 24VDC 1 25A 30W a Output connector 2 1 center DC plug e e No serviceable parts inside Do not open K100 Main Board System clock CPU inside FPGA incl Ethernet controller and other logic oystem configuration flash memory General purpose DDR2 memory Ethernet interface 10M 100M AD conversion 14 bit AD9245 Led D27 12V START indicates that input 24V is connected This is located near DC plug and is connected to back using light pipe DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 11 63 e LED D11 is activity led D12 is speed led it is on when Ethernet PHY has established link at 100 Mbps These are connected to the back using light pipe Analog signal processing circuitry Low voltage regulators for all boards amp for laser High voltage power supply for J106 Analog signal from PMT J113 Circuitry for checking the high voltage I O between to K200 K300 and user interface oafety optoswitch D29 prevents the switching of laser and
51. rfect 2 rings DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 Belt tightness is now in maximum limit 3 rings are shown Belt tightness is now in lower limit one ring is shown 30 63 INSTRUCTIONS FOR CHANGING SPARE PARTS Always scan test images after changing spare parts See appendix 1 You must also evaluate IEC 62353 compliance after repair See appendix 2 Note All clips and details in chassis base assembly are rigid and meant to be bent only with great care Do not bent excessively force REMOVING AND INSTALLING THE COVERS Before opening covers turn the power off and detach power and Ethernet connectors BACK COVER Remove the screw from backside Move the cover backwards 1 and then lift it up 2 DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 31 63 Front Cover Press the two tabs on the right and left side to release the panel and remove the panel D HH H INI H E When you install the panel back check that it is directed correctly to the slots Ensure that tabs lock the panel DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 32 63 UI FRAME ASSENBLY First lift the connector locking tab up then pull the cable out from the connector Pull both right and left side locking clips and lift the frame assembly up DIGORA Optime DXR 60 Field Service Manual 2091
52. s to be changed But check first that cable connected correctly to K100 and control panel K300 does not recognize image plate K300 operation is checked during boot If K300 fails to recognize image plate during normal use check first that it is correctly installed After that you can try to calibrate it by command lt calpr gt in service mode Then restart the unit and scan an image plate If still not working change autoscan setting to 0 in service mode After that plates can be scanned in manual mode image is scanned when start button is pressed Also if error 34 occurs you can still use the unit in manual mode until the new K300 board is available Imaging plate not ejecting properly after processing Issue The plate eject may fail The plate may get stuck on the plate carrier under the ejector Corrected from serial SL1300929 service Replace the plate carrier assembly 5 00912 movement kit DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 47 63 IMAGE ERRORS Improper use of the hygiene accessories Shows a ghost image having possibly shapes of the edge of the protective cover Plate not properly shielded from light with protective cover and hygiene bag between exposure and readout gt gt part of the image erased by ambient light e Protective cover misused or not used at all e Hygiene bags not sealed properly e Improper non genuine hygiene accessories used Improper X ray settings used
53. sembly Check that the pin and cavity at the bottom go to respective parts in the chassis The assembly must be tightly on the chassis 12 the assembly by the screws 13 Attach mirror cable J109 14 Attach laser cable as in the image 4 below It must in all holders See images below ee s er 15 Insert K200 board 16 Insert the light collector PMT and PMT keeper 17 Insert Control panel assembly 18 Insert the light cover 19 Insert the back and front covers 20 Attach connectors 21 Turn the unit on and start s2terminal 22 Calibrate mirror using command calga in service mode No adjustment is needed for laser because it is adjusted in the factory DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 44 63 Replacing PMT SP00919 s rss S 10 Attach the back cover 00 Remove the back cover Remove the light cover Detach PMT connectors Release PMT keepper Remove PMT Add the new Push it into the light collector up to the stop Attach PMT keepper Attach connectors Attach the light cover 11 Attach connectors 12 Turn the unit on and start s2terminal 13 Go to service mode 14 Set PMT voltage using command lt hv xxx gt where xxx is the value for HV which you can take from the label attached to the new Replacing Unit Door SP00920 Remove the back cover 9 10 Insert the light cover 11 Insert the back
54. t position lt start gt command prints the current start value to the screen lt start XXXX gt Sets the new start position XXXX position in um Example If there is a white bar that is about 0 8mm wide lt start gt gives a value 500 hat is the current start value Because you want to move 0 8mm the start position you must calculate 500 800 300 lt start 300 gt command set the new start position Note that start value can be positive start XXXX gt or negative start XXXX gt PMT problems lt m Shows vertical stripe s random or repeated sharp or smooth e PMI malfunction may need PMT replacement Incorrect dimensions Stretched too wide image e Clean the drive belts drive wheels adjust the drive belt and EXPOSED OBJECT SHOWS AS perform calgear calibration as instructed Compressed too narrow image e Clean the drive belts drive wheels adjust the drive belt and oe perform calgear calibration DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 52 63 Incompatible Driver or Software Earlier versions of drivers will connect to the new scanner unit but with old generation Image processing parameters resulting unsatisfactory image quality This has been found as a root cause to many image quality related complaints with the new Optime DfW 2 8 112 480 and SCANORA 5 2 2 are the first compatible SW version How to detect Lack of grey levels and dynami
55. turn on or it stays on constantly his error is detected by K200 sync optos so laser sweep needs to reach sync optos for reliable detection Reason Laser is faulty or laser connector is not connected Fix Detach power and Ethernet connectors Open the covers and check the laser connector If ok you have to change the LASER AND MIRROR ASSEMLY IPS 2013 SP00918 aser connector Error 4 resonator 4 0 ERROR MIRROR NOT MOVING It is first recommended to check that mirror cable is connected to K100 board If connected but the mirror is still not working properly you have to change the LASER AND MIRROR ASSEMLY 5 2013 5 00918 4 1 ERROR MIRROR UNSTABLE This error comes if mirror is not stable Too high magnetic field gt 10A m might cause this error A mechanical vibration on table or floor where the unit is placed can cause this error First try the unit in different place If the unit is still not working change the LASER AND MIRROR ASSEMLY 5 2013 SP00918 DIGORA Optime DXR 60 Field Service Manual 209124 rev 3 2013 10 22 63 4 2 ERROR_MIRROR_FREQ This error comes if mirror frequency too high or too low Change the LASER AND MIRROR ASSEMLY IPS 2013 SP00918 Error 12 K200 not connected If error 12 happens check that K200 is installed correctly to the connector and to the mechanics After that restart the unit See image If error still exist replace the board K200HOME ERASE LASER DETEC IPS 2013 SP00916
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