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Sun SPARC Enterprise T5140 and T5240 Servers Service Manual

1. Test Group on bofa d By Default all the tests are enabled To run a subset oftests select the tests that should not be run and click Disable button Then to execute enabled tests click on Start Tests button To restart a completed test reset the test counters by clicking the Reset Results button System Status idle Elapsed Time 000 00 00 Test Mode Systemexeriser v session wy Edit Global Options StartTests Stop Tests ResetResults Reprobe By BJ 1 Enabie Disave EYE Test Results Test State Scheduling Policy t Stress Progress Indicator t Test Status Disk Enabled Time high idle 0 0 Interconnect Enabled Time high idle 0 0 loports Enabled Time high idle ojo Memory Enabled Time high idle o oo Network Enabled Time high idle i Processor Enabled Time high idle 0 0 Enable Disable 4 Optional Select the test category you want to run The following are test categories that are recommended for running on this server SunVTS Tests Field Replaceable Units Exercised by Tests Memory Test FB DIMMs Processor Test CMP motherboard Disk Test Disks cables disk backplane DVD drive Network Test Network interface network cable CMP motherboard Interconnect Test Board ASICs and interconnects IO Ports Test I O serial port interface USB subsystem Environment Test Motherboard and service processor 5 Op
2. Servicing Boards and Components 163 3 Slide the light pipe assembly out of the control panel Related Information m Install the Front Control Panel Light Pipe Assemblies on page 165 m Remove the Hard Drive Cage on page 154 V Install the Front Control Panel Light Pipe Assemblies 1 Insert the light pipe assembly into the control panel 2 Align the control panel light pipe assembly with the mounting holes on the hard drive cage m Two screws secure the assembly to the hard drive cage in the Sun SPARC Enterprise T5140 server m Three screws secure the assembly to the hard drive cage in the Sun SPARC Enterprise T5240 server The following figure illustrates installation of the front control panel light pipe on a Sun SPARC Enterprise T5240 server Except for minor differences such as the number of screws installation is the same for Sun SPARC Enterprise T5140 servers 164 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual e December 2010 FIGURE Installing a Front Control Panel Light Pipe Assembly in a Sun SPARC Enterprise T5240 Server 3 Secure the light pipe assembly with the No 1 Phillips screws 4 Install the hard drive cage See Install the Hard Drive Cage on page 156 Related Information m Remove the Front Control Panel Light Pipe Assemblies on page 164 Servicing Power Distribution Boards The following topics explain how to remove and install power distribution boards
3. Documentation Feedback on page xv UNIX Commands This document might not contain information on basic UNIX commands and procedures such as shutting down the system booting the system and configuring devices Refer to the following for this information m Software documentation that you received with your system m Oracle Solaris Operating System documentation which is at http docs sun com xiii Shell Prompts Shell Prompt C shell machine nameCommand C shell superuser machine nameCommand Bourne shell and Korn shell Bourne shell and Korn shell superuser xiv Related Documentation The documents listed as online are available at http docs sun com app docs prod sparc t5140 http docs sun com app docs prod sparc t5240 Part Application Title Number Format Location Product Sun SPARC Enterprise T5140 and T5240 820 3312 PDF Online Notes Servers Product Notes Getting Sun SPARC Enterprise T5140 Server 820 3875 Printed Ships Started Getting Started Guide with system Getting Sun SPARC Enterprise T5140 Server 820 5840 Printed Ships Started Getting Started Guide DC with system Getting Sun SPARC Enterprise T5240 Server 820 3521 Printed Ships Started Getting Started Guide with system Getting Sun SPARC Enterprise T5240 Server 820 5841 Printed Ships Started Getting Started Guide DC with system Planning Sun SPARC Enterprise T5140 and T5240 820 3314 PDF Online Servers Site Planning G
4. Front Panel Controls and Indicators on Sun SPARC Enterprise T5240 Servers on page 10 e TABLE Service Related Commands on page 28 Faults Displayed by show faulty on page 31 Viewing Solaris OS Messages on page 51 Detecting Faults Using SunVTS Software on page 56 Detecting Faults With POST on page 36 TABLE ILOM Properties Used to Manage POST Operations on page 38 Detecting and Managing Faults 21 TABLE Diagnostic Action Diagnostic Flowchart Reference Table Continued Possible Outcome Additional Information Check if the fault is environmental Flowchart item 6 Determine if the fault was detected by PSH Flowchart item 7 Determine if the fault was detected by POST Flowchart item 8 Contact technical support Flowchart item 9 Determine if the fault is an environmental fault or a configuration fault If the fault listed by the show faulty command displays a temperature or voltage fault then the fault is an environmental fault Environmental faults can be caused by faulty FRUs power supply or fan or by environmental conditions such as when computer room ambient temperature is too high or the server airflow is blocked When the environmental condition is corrected the fault will automatically clear If the fault indicates that a fan or power supply is bad you can perform a hot swap of the FRU You can also use the fault LEDs on the server
5. 2007 12 19 22 01 22 553 0 0 0 gt 2007 12 19 22 01 22 556 0 0 0 gt INFO STATUS Running BMAC level Loopback Test 2007 12 19 22 01 27 271 0 0 0 gt 2007 12 19 22 01 27 274 0 0 0 gt INFO STATUS Running RGMII 1G BCM5466R PHY level Loopback Test 42 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual e December 2010 2007 12 19 22 01 Port 3 2007 12 19 22 01 2007 12 19 22 01 2007 12 19 22 01 2007 12 19 22 01 command and spin o0oo0oo0oo O O GOG GOG 0 gt INFO 0 gt POST Passed all devices 0 gt POST Return to VBSC 0 gt Master set ACK for vbsc runpost T5240 OpenBoot stacie obp 0 0 ok No Keyboard 7968 MB memory available Ethernet address 0 14 4f 86 64 92 Serial 75916434 Host ID xxxxx 4 If POST detects a faulty device information about the device will be passed to the service processor for handling Fault information will also be displayed Note If POST does not detect a fault the system will boot In this case the problem being investigated probably falls outside the scope of POST s test coverage POST s failure to detect any faults should be considered diagnostic data as well 5 Evaluate the test information returned by POST See POST Output Quick Reference on page 45 for a summary of the syntax used in POST fault reporting 6 Run the ILOM show faulty command to obtain additional fault information If
6. ILOM Troubleshooting Overview ILOM enables you to remotely run diagnostics such as power on self test POST that would otherwise require physical proximity to the server s serial port You can also configure ILOM to send email alerts of hardware failures hardware warnings and other events related to the server or to ILOM The service processor runs independently of the server using the server s standby power Therefore ILOM firmware and software continue to function when the server OS goes offline or when the server is powered off Faults detected by ILOM POST and the Solaris Predictive Self Healing PSH technology are forwarded to ILOM for fault handling FIGURE Fault Reporting Through the ILOM Fault Manager Environmentals L POST m gt Solaris PSH Tig In the event of a system fault I LOM ensures that the Service Required LED is turned on FRUID PROMs are updated the fault is logged and alerts are displayed Faulty FRUs are identified in fault messages using the FRU name FRU fault LEDs System fault LED ILOM fault manager User alerts showfaults The service processor can detect when a fault is no longer present When this happens it clears the fault state in the FRU PROM and extinguishes the Service Required LED A fault condition can be removed in two ways Unaided recovery Faults caused by environmental conditions can clear automatically
7. Identifying FRUs in Sun SPARC Enterprise T5240 Servers 203 Memory Mezzanine Components in Sun SPARC Enterprise T5240 Servers FIGURE Memory Mezzanine Assembly Components Sun SPARC Enterprise T5240 Servers 204 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual e December 2010 The following table identifies the components located on the memory mezzanine assembly and points to instructions for servicing them TABLE Memory Mezzanine Assembly Components Sun SPARC Enterprise T5240 Servers Item FRU Replacement Instructions Notes FRU Name If Applicable 1 Memory mezzanine Servicing the Memory Must be installed to N A assembly air duct Shipping bracket FB DIMMs Auxiliary air vent Memory mezzanine assembly Mezzanine Assembly Sun SPARC Enterprise T5240 on page 120 Servicing the Memory Mezzanine Assembly Sun SPARC Enterprise T5240 on page 120 Identify Faulty FB DIMMs Using the show faulty Command on page 85 Identify Faulty FB DIMMs Using the FB DIMM Fault Locator Button on page 85 Servicing the Memory Mezzanine Assembly Sun SPARC Enterprise T5240 on page 120 Servicing the Memory Mezzanine Assembly Sun SPARC Enterprise T5240 on page 120 ensure proper system cooling Optional component Must be installed if shipping the system to another location See configuration rules before upgrading FB DIMMs Must be installed to ensure p
8. See Remove the Hard Drive Cage on page 154 2 Remove the No 1 Phillips screws securing the backplane to the hard drive cage m Two screws secure the backplane in the Sun SPARC Enterprise T5140 server See the first figure below m Four screws secure the backplane in the Sun SPARC Enterprise T5240 server See the second figure below Servicing Boards and Components 159 FIGURE Removing a Hard Drive Backplane Illustrating removal from a SPARC Enterprise T5140 server FIGURE Removing a Hard Drive Backplane Illustrating removal from a SPARC Enterprise T5240 server 160 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 3 Slide the backplane down and off the hard drive cage retention hooks 4 Place the hard drive backplane on an antistatic mat Related Information m Install the Hard Drive Backplane on page 161 V Install the Hard Drive Backplane 1 Slide the backplane under the retention hooks on the hard drive cage 2 Install the No 1 Phillips screws that secure the backplane to the hard drive cage m Two screws secure the backplane in the Sun SPARC Enterprise T5140 server See the first figure below m Four screws secure the backplane in the Sun SPARC Enterprise T5240 server See the second figure below FIGURE Installing a Hard Drive Backplane in a Sun SPARC Enterprise T5140 Server Servicing Boards and Components 161 FIGURE Installing a Hard Drive Backplane in a
9. The server takes about one minute to power off The ILOM console does not indicate when the system is actually powered off Servicing Motherboard Components 95 c Switch to the system console to view POST output gt start SYS console Watch the POST output for possible fault messages The following output is a sign that POST did not detect any faults 0 gt INFO 20 gt POST Passed all devices 0 gt POST Return to VBSC 0 gt Master set ACK for vbsc runpost command and spin 0 0 0 0 0 0 0 0 Note Depending on the configuration of ILOM POST variables and whether POST detected faults or not the system might boot or the system might remain at the ok prompt If the system is at the ok prompt type boot d Return the virtual keyswitch to Normal mode gt set SYS keyswitch_state Normal Set ketswitch_state to Normal Related Information a Remove FB DIMMs on page 86 m Install Replacement FB DIMMs on page 88 m Verify Successful Replacement of Faulty FB DIMMs on page 90 m FB DIMM Configuration Guidelines for Sun SPARC Enterprise T5140 Servers on page 96 a FB DIMM Configuration Guidelines for Sun SPARC Enterprise T5240 Servers on page 100 FB DIMM Configuration Guidelines for Sun SPARC Enterprise T5140 Servers When planning FB DIMM upgrades to Sun SPARC Enterprise T5140 servers observe the following memory configuration guidelines
10. They also provide important safety information related to working with power distribution boards m Power Distribution Board Overview on page 167 m Remove the Power Distribution Board on page 167 a Install the Power Distribution Board on page 170 Servicing Boards and Components 165 166 Related Information m Servicing Power Supply Backplanes Sun SPARC Enterprise T5240 Servers on page 173 Power Distribution Board Overview The power distribution board distributes main 12V power from the power supplies to the rest of the system It is directly connected to the paddle card and to the motherboard by means of a bus bar and ribbon cable This board also supports a top cover safety interlock kill switch It is easier to service the power distribution board with the bus bar assembly attached If you are replacing a faulty power distribution board you must remove the bus bar assembly from the old board and attach the assembly to the new power distribution board If you replace a faulty power distribution board you must program the new power distribution board with the chassis serial number and part number These numbers are needed for obtaining product support Caution The system supplies power to the power distribution board even when the server is powered off To avoid personal injury or damage to the server you must disconnect power cords before servicing the power distribution board Remove
11. a The motherboard has 16 slots that support industry standard FB DIMMs m Use only 1 5 volt FB DIMMs in SPARC Enterprise T5140 and T5240 servers 96 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 SPARC Enterprise T5140 servers support these FB DIMM configurations a 8 FB DIMMs Group 1 in FIGURE FB DIMM Configuration for Sun SPARC Enterprise T5140 Servers on page 97 12 FB DIMMs Groups 1 and 2 in FIGURE FB DIMM Configuration for Sun SPARC Enterprise T5140 Servers on page 97 a 16 FB DIMMs Groups 1 2 and 3 in FIGURE FB DIMM Configuration for Sun SPARC Enterprise T5140 Servers on page 97 All FB DIMMs within a single CMP branch must have the same capacity If the System Firmware is at least version 7 1 7 f the FB DIMM capacities on different CPUs can be different When replacing a faulty FB DIMM the replacement FB DIMM must have the same FRU part number as the FB DIMM being replaced If you are not able to obtain a replacement FB DIMM with the same FRU part number may need to replace all the FB DIMMs in the branch to ensure that all FB DIMMs in that branch have the same FRU part number FIGURE FB DIMM Configuration for Sun SPARC Enterprise T5140 Servers CMP1 CMPO BRanchO BRanch 1 BRanchO BRanch 1 CHannd 1 CHannd O CHanndO CHannd 1 CHannd 1 CHannd0O CHanndO CHanne 1 PT PT PT A ki ki T PT i HNE Jelle 8x
12. Check Power OK and AC Present LEDs on the server Flowchart item 1 Run the ILOM show faulty command to check for faults Flowchart item 2 Check the Solaris log files for fault information Flowchart item 3 Run SunVTS software Flowchart item 4 Run POST Flowchart item 5 The Power OK LED is located on the front and rear of the chassis The AC Present LED is located on the rear of the server on each power supply If these LEDs are not on check the power source and power connections to the server The show faulty command displays the following kinds of faults e Environmental faults e Solaris Predictive Self Healing PSH detected faults e POST detected faults Faulty FRUs are identified in fault messages using the FRU name The Solaris message buffer and log files record system events and provide information about faults e If system messages indicate a faulty device replace the FRU e For more diagnostic information review the SunVTS report Flowchart item 4 SunVTS is an application you can run to exercise and diagnose FRUs To run SunVTS the server must be running the Solaris OS e If SunVTS reports a faulty device replace the FRU e If SunVTS does not report a faulty device run POST Flowchart item 5 POST performs basic tests of the server components and reports faulty FRUs e Front Panel Controls and Indicators on Sun SPARC Enterprise T5140 Servers on page 5
13. Install a Fan Module on page 135 Related Information m Preparing to Service the System on page 59 Fan Module Overview The fan modules are mounted across the width of the chassis between the hard drive cage and the CPU modules They are accessed by lifting the top cover door The default number of fan modules installed in the server is different for the two server models m Sun SPARC Enterprise T5140 Servers contain at least six fan modules m Sun SPARC Enterprise T5240 Servers contain at least five fan modules Each fan module contains two fans mounted in an integrated hot swappable CRU If a fan module fails replace it as soon as possible to maintain server availability Caution Hazardous moving parts Unless the power to the server is completely shut down the only service permitted in the fan compartment is the replacement of the fan modules by trained personnel 131 Fan Module Configurations for Sun SPARC Enterprise T5140 Servers 4 and 8 Disk Capable The following table shows the FRU device names for the fan modules in the four hard drive capable Sun SPARC Enterprise T5140 server TABLE Fan Module Locations and FRU Names for Sun SPARC Enterprise T5140 Servers With a 4 Disk Capable Backplane SYS FANBD1 FMO SYS FANBD1 FM1 SYS FANBD1 FM2 Empty SYS FANBD0O FMO SYS FANBD0O FM1 SYS FANBD0O FM2 Empty Front of System The following table shows the FRU device names for the fan mod
14. Remove the Motherboard Assembly on page 125 2 Remove the power distribution board See Remove the Power Distribution Board on page 167 3 Remove the fan power boards Remove the Fan Power Board on page 151 4 Remove the two No 1 Phillips screws securing the paddle card to the chassis FIGURE Removing a Paddle Card Illustrating Removal From a Sun SPARC Enterprise T5140 Server 5 Slide the paddle card back away from its connector on the hard drive backplane Servicing Boards and Components 177 6 Tilt the paddle card away from the side of the chassis and lift the paddle card up and out of the system 7 Place the paddle card on an antistatic mat Related Information a Install the Paddle Card on page 179 VY Install the Paddle Card 1 Lower the paddle card into the chassis FIGURE Installing a Paddle Card Illustrating Installation Into a Sun SPARC Enterprise T5140 Server 2 Slide the paddle card forward to plug it into the hard drive backplane 3 Secure the paddle card with two No 1 Phillips screws 4 Install the fan power boards See Install the Fan Power Board on page 152 5 Install the power distribution board See Install the Power Supply Backplane on page 176 6 Install the motherboard assembly See Install a Memory Mezzanine Assembly on page 122 Related Information m Remove the Paddle Card on page 178 178 Sun SPARC Enterprise T51
15. Replacement Instructions Notes FRU Name If Applicable 1 PClIe XAUI risers 2 Removable rear panel cross beam 3 PCle filler panel 4 FB DIMMs J SCC module 6 Battery Servicing PCIe XAUI Risers on page 106 Servicing PCle XAUI Risers on page 106 Servicing PCIe XAUI Risers on page 106 Identify Faulty FB DIMMs Using the show faulty Command on page 85 Identify Faulty FB DIMMs Using the FB DIMM Fault Locator Button on page 85 Servicing the SCC Module on page 118 Servicing the Battery on page 116 Identifying FRUs in Sun SPARC Enterprise T5140 Servers Back panel PCI cross beam must be removed to access risers Remove this component to service PCle XAUI risers and cards Must be installed in blank PCI slots See configuration rules before upgrading FB DIMMs Contains host ID MAC addresses and service processor configuration data Necessary for system clock and other functions SYS MB RISERO SYS MB RISER1 SYS MB RISER2 N A N A See FB DIMM Configuration Guidelines for Sun SPARC Enterprise T5140 Servers on page 96 SYS MB SC SCC_NV RAM SYS MB BAT 189 I O Components in Sun SPARC Enterprise T5140 Servers FIGURE I O Components Sun SPARC Enterprise T5140 Servers 190 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 The following table identifies the I O components in the s
16. m Remove a Hard Drive on page 73 m Install a Hard Drive on page 75 a Four Drive Capable Backplane Configuration Reference on page 79 a Eight Drive Capable Backplane Configuration Reference on page 80 m Sixteen Drive Capable Backplane Configuration Reference on page 81 Hard Drive Servicing Overview Hard drives in Sun SPARC Enterprise T5140 and T5240 servers are capable of being removed and installed while the server is running This feature referred to as being hot pluggable depends on how the hard drives are configured Note Sun SPARC Enterprise T5140 and T5240 servers support both traditional disk based storage devices and flash SSDs diskless storage devices based on solid state memory The terms hard drive and HDD hard disk drive are used in a generic sense to refer to both types of internal storage devices To hot plug a drive you must first take it offline This prevents applications from accessing it and removes software links to it There are two conditions that will prevent a drive from being hot plugged m The hard drive contains the sole image of the operating system that is the operating system is not mirrored on another drive m The hard drive cannot be logically isolated from the server s online operations 71 If either of these conditions exist you must power off the server before replacing a hard drive Related Information Removing Power From the
17. message ID 47 mezzanine air baffle 122 motherboard FRU name 203 motherboard handles 126 0 Overtemp system LED 23 overtemperature condition 23 134 P paddle card FRU name 193 209 PCle XAUI riser FRU name 189 203 installing 109 POST See power on self test POST power distribution board FRU name 193 209 216 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual e December 2010 Power OK system LED 21 power supply about 137 AC Present LED 21 143 Fault LED 23 139 FRU name 144 193 209 Power Supply Fault system LED interpreting to diagnose faults 23 using to verify successful power supply replacement 143 powercycle command 29 42 poweron command 29 power on self test POST about 37 components disabled by 53 fault clearing 44 faults detected by 21 faulty components detected by 44 troubleshooting with 22 using for fault diagnosis 21 Predictive Self Healing PSH clearing faults 50 faults detected by 21 memory faults 84 PSH See Predictive Self Healing PSH PSU OK LED 143 R rear panel PCI cross beam removing 107 removefru command 29 removing rear panel PCI cross beam 107 SCC module 119 top cover 70 reset command 29 reset system using ILOM 42 using POST commands 42 resetsc command 29 S SCC module FRU name 189 203 installing 119 removing 119 service processor prompt 63 Service Required system LED 24 cleared by enablecomponent comman
18. t s affili es SPARC64 est une marque de SPARC International Inc utilis e sous licence par Fujitsu Microelectronics Inc et Fujitsu Limited Tout autre nom mentionn peut correspondre a des marques appartenant d autres propri taires United States Government Rights Commercial use U S Government users are subject to the standard government user license agreements of Oracle and or its affiliates and Fujitsu Limited and the applicable provisions of the FAR and its supplements Avis de non responsabilit les seules garanties octroy es par Oracle et Fujitsu Limited et ou toute soci t affili e de l une ou l autre entit en rapport avec ce document ou tout produit ou toute technologie d crits dans les pr sentes correspondent aux garanties express ment stipul es dans le contrat de licence r gissant le produit ou la technologie fournis SAUF MENTION CONTRAIRE EXPRESS MENT STIPUL E DANS CE CONTRAT ORACLE OU FUJITSU LIMITED ET LES SOCI T S AFFILIEES L UNE OU L AUTRE ENTIT REJETTENT TOUTE REPRESENTATION OU TOUTE GARANTIE QUELLE QU EN SOIT LA NATURE EXPRESSE OU IMPLICITE CONCERNANT CE PRODUIT CETTE TECHNOLOGIE OU CE DOCUMENT LESQUELS SONT FOURNIS EN L TAT EN OUTRE TOUTES LES CONDITIONS REPRESENTATIONS ET GARANTIES EXPRESSES OU TACITES Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALIT MARCHANDE APTITUDE UNE UTILISATION PARTICULI RE OU A L ABSENCE DE CONTREFA ON SONT EXCLUES DANS LA MESU
19. 127 FIGURE Installing the Motherboard Assembly Sun SPARC Enterprise T5140 Server 2 Using the green handle and the back edge of the motherboard tray push down firmly and equally while sliding the motherboard to the front of the chassis Tip After installing the motherboard into the chassis ensure that the motherboard is correctly seated by gently lifting up on the handles If the board moves upward then it is not correctly seated Ensure that the motherboard tray sits flush with the chassis floor Also check for binds and ensure that the bus bar screw holes are correctly aligned with the bus bar at the front of the motherboard 3 Tighten the captive screw that secures the motherboard to the front of its tray in the chassis 4 Install the four No 2 Phillips screws that secure the motherboard to the bus bar Note When you reinstall the motherboard you must use the correct screws to attach the motherboard to the bus bar 5 If you are installing a new motherboard install the following components 128 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 10 11 12 13 a All FB DIMMs removed from the previous motherboard Ensure that the FB DIMM modules are installed in the same memory configuration as they were in before See FB DIMM Configuration Guidelines for Sun SPARC Enterprise T5140 Servers on page 96 or FB DIMM Configuration Guidelines for Sun SPARC Ent
20. 5 unknown empty unconfigured ok usb2 6 unknown empty unconfigured ok usb2 7 unknown empty unconfigured ok usb2 8 unknown empty unconfigured ok 2 Type cfgadm c unconfigure to unconfigure the disk For example the following shows drive c0 dsk c1t1d1 being unconfigured cfgadm c unconfigure c0 dsk cit1d1 3 Wait until the blue Ready to Remove LED lights This LED will help you identify which drive is unconfigured and can be removed 4 On the drive you plan to remove push the hard drive release button to open the latch 74 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 FIGURE Locating the Hard Drive Release Button and Latch Caution The latch is not an ejector Do not bend the latch too far to the right Doing so can damage the latch 5 Grasp the latch and pull the drive out of the drive slot Related Information Install a Hard Drive on page 75 Four Drive Capable Backplane Configuration Reference on page 79 Eight Drive Capable Backplane Configuration Reference on page 80 Sixteen Drive Capable Backplane Configuration Reference on page 81 V Install a Hard Drive Installing a hard drive into the SPARC Enterprise T5140 and T5240 servers is a two step process You must first install a hard drive into the desired drive slot Then you must configure that drive to the server 1 If necessary remove the blank panel from the chassis S
21. 75 m Remove a Hard Drive on page 73 a Eight Drive Capable Backplane Configuration Reference on page 80 m Sixteen Drive Capable Backplane Configuration Reference on page 81 Servicing Hard Drives 79 Eight Drive Capable Backplane Configuration Reference The following table identifies the hard drive slot numbering in an eight drive capable backplane TABLE Physical Drive Locations in an Eight Drive Capable Backplane HDD1 HDD3 HDD5 DVD HDDO HDD2 HDD4 HDD6 HDD7 The following table matches the FRU names and the default OpenBoot PROM Solaris drive pathnames with the physical drive locations in an eight drive capable backplane TABLE Physical Drive Locations FRU Names and Default Drive Pathnames for an Eight Drive Capable Backplane Physical Location FRU Name OpenBoot PROM Solaris Default Drive Pathname HDDO SYS HDDO c0 dsk c1t0d0 HDD1 SYS HDD1 c0 dsk c1t1d0 HDD2 SYS HDD2 c0 dsk c1t2d0 HDD3 SYS HDD3 c0 dsk c1t3d0 HDD4 SYS HDD4 c0 dsk c1t4d0 HDD5 SYS HDD5 c0 dsk c1t5d0 HDD6 SYS HDD6 c0 dsk c1t6d0 HDD7 SYS HDD7 c0 dsk c1t7d0 DVD SYS DVD Related Information a Install a Hard Drive on page 75 m Remove a Hard Drive on page 73 m Four Drive Capable Backplane Configuration Reference on page 79 m Sixteen Drive Capable Backplane Configuration Reference on page 81 80 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual Decembe
22. Controls and Indicators on Sun SPARC Enterprise T5240 Servers 10 Rear Panel Components and Indicators on Sun SPARC Enterprise T5240 Servers 13 Status LEDs for Ethernet Ports and the Network Management Port 16 Detecting and Managing Faults 17 Diagnostic Tools Overview 17 Service Processor Interfaces 18 Diagnostics Tools Quick Reference 19 LED Overview 23 Detecting Faults With ILOM 24 ILOM Troubleshooting Overview 25 Methods for Connecting to the Service Processor 26 How to Switch From the System Console to the Service Processor 27 How to Switch From the Service Processor to the System Console 27 Service Related ILOM Command Summary 28 Faults Displayed by show faulty 31 Example of show faulty Output When No Fault is Present 32 Example of show faulty Output for Environmental Faults 32 Example of show faulty Output for Faults Detected by POST 32 Example of show faulty Output for Faults Detected by PSH Technology 32 v Clear FRU Faults Manually 33 v Display FRU Information With the show Command 34 v Createan ALOM CMT Shell 34 Detecting Faults With POST 36 POST Overview 37 Managing POST Operations 37 ILOM Properties that Affect POST Behavior 38 Examples of POST Management 40 keyswitch_stateSettonormal 41 keyswitch_stateSettodiag 41 diag_modeSettooff 41 diag_mod e Set to service 41 v Run POST in Maximum Mode 42 v Clear POST Detected Faults 44 POST Output Quick Reference 45 Managing Faults Using the PSH Feature 46 Solaris PSH Fe
23. Enterprise T5140 and T5240 Servers Service Manual December 2010 Figure Legend Continued 2 Routing the data cable through the right channel on the motherboard handle 3 Routing the cable between the two processors 4 Routing the cables through the fan midwall to the hard drive backplane Identifying FRUs in Sun SPARC Enterprise T5140 Servers 199 200 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual e December 2010 Identifying FRUs in Sun SPARC Enterprise 5240 Servers These topics identify and illustrate Field Replaceable Units FRUs contained in Oracle s SPARC Enterprise T5240 servers Motherboard Components in Sun SPARC Enterprise T5240 Servers on page 202 Memory Mezzanine Components in Sun SPARC Enterprise T5240 Servers on page 204 I O Components in Sun SPARC Enterprise T5240 Servers on page 206 Power Distribution Fan Module Components in Sun SPARC Enterprise T5240 Servers on page 208 Internal Cables for Onboard SAS Controller Cards in Sun SPARC Enterprise T5240 Servers on page 210 HDD Data Cable Routing for SAS RAID Controller Cards in Sun SPARC Enterprise T5240 Servers on page 213 Related Information Identifying FRUs in Sun SPARC Enterprise T5140 Servers on page 187 201 Motherboard Components in Sun SPARC Enterprise 5240 Servers FIGURE Motherboard Components in Sun SPARC Enterprise T5240 Servers 202 Sun SPARC Enterprise T5140 and T5240 S
24. Grasp the bus bar and pull the power distribution board bus bar assembly to the left away from the paddle card 9 Lift the power distribution board bus bar assembly up and out of the system 10 Place the power distribution board bus bar assembly on an antistatic mat Related Information m Install the Power Distribution Board on page 170 168 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 V Install the Power Distribution Board 1 Lower the power distribution board bus bar assembly into the chassis The power distribution board fits over a series of mushroom standoffs in the floor of the chassis 2 Slide the power distribution board bus bar assembly to the right until it plugs into the paddle card FIGURE Installing a Power Distribution Board in a Sun SPARC Enterprise T5140 Server 3 Install the No 2 Phillips screw to secure the power distribution board to the chassis 4 SPARC Enterprise T5240 server Attach the four No 2 Phillips screws securing the power distribution board to the power supply backplane Servicing Boards and Components 169 FIGURE Installing a Power Distribution Board in a Sun SPARC Enterprise T5240 Server 5 SPARC Enterprise T5240 server Connect the power supply backplane ribbon cable to its plug on the power distribution board 6 Connect the top cover interlock cable to the power distribution board 7 Sun SPARC Enterprise T5140 server Install the p
25. Motherboard Sun SPARC Enterprise T5240 Servers BRanch 1 Dir Din J 1 CORN ooo pm m CHannd 1 CHamnd 0 oown m CHannd 1 CHannd 0 8X Dinm _ Din gt B CHannd O CHannd 1 ooun F xample Nomenclature SY S MB CMP1 BRO CH1 D0 motherboard 1 COMO m oooo m F CHannd O CHannd 1 Dir Dir coon m oone pm CORN EE coun FE 2HH H E C _ o con 16X H HHH The following figure shows the physical location for the FB DIMMs on the motherboard in a Sun SPARC Enterprise T5240 server Servicing Motherboard Components 101 FIGURE Physical FB DIMM Locations in Sun SPARC Enterprise T5140 Servers J1100 J1200 J1000 JO900 J0500 JO600 J0800 J0700 Z ESH pimmo Channel 1 22257 DIMM 1 SESS DIMM channel 0 e DIMM 0 DIMM 0 Channel 0 DIMM 1 DIMM1 DIMM 0 Channel 1 l Branch 0 l Branch 1 DIMM 0 Em DIMM 1 Channel 1 l Branch 1 l Branch 0 DIMM 1 Channel 1 SSAA DMM O J2400 J2500 J2300 J2200 J1800 J1900 J2100 J2000 Sun SPARC Enterprise T5240 servers can be equipped with an optio
26. Remove the Hard Drive Backplane 159 v Install the Hard Drive Backplane 161 Servicing Front Control Panel Light Pipe Assemblies 163 Front Control Panel Light Pipe Assemblies Overview 164 v Remove the Front Control Panel Light Pipe Assemblies 164 v Install the Front Control Panel Light Pipe Assemblies 165 Servicing Power Distribution Boards 166 Power Distribution Board Overview 167 v Remove the Power Distribution Board 167 v Install the Power Distribution Board 170 Servicing Power Supply Backplanes Sun SPARC Enterprise T5240 Servers 173 Power Supply Backplane Overview 174 v Remove the Power Supply Backplane 174 v Install the Power Supply Backplane 176 Servicing Paddle Cards 177 Paddle Card Overview 178 v Remove the Paddle Card 178 v Install the Paddle Card 179 Returning the Server to Operation 181 Install the Top Cover 181 Reinstall the Server in the Rack 182 Return the Server to the Normal Rack Position 184 Connect Power Cords to the Server 185 Power On the Server Using the poweron Command 185 q lt d lt 4 lt Power On the Server Using the Front Panel Power Button 186 Identifying FRUs in Sun SPARC Enterprise T5140 Servers 187 Contents xi Motherboard Components in Sun SPARC Enterprise T5140 Servers 188 I O Components in Sun SPARC Enterprise T5140 Servers 190 Power Distribution Fan Module Components in Sun SPARC Enterprise T5140 Servers 192 Internal Cables for Onboard SAS Controller Cards in Sun SPARC Ente
27. SP variables that have been modified from the factory default 2 Stop Solaris OS to get the OpenBoot PROM prompt 3 Run the printenv command to make a note of any OpenBoot PROM variables that have been modified 4 Power off the server See Removing Power From the System on page 62 5 Remove the server from the rack See Remove the Server From the Rack on page 66 6 Attach an antistatic wrist strap 7 Remove the top cover See Remove the Top Cover on page 69 8 Remove the air duct See Remove the Air Duct on page 105 9 Remove all PCIe XAUI riser assemblies See Remove a PCle XAUI Riser on page 107 Note Make note of the location of expansion cards in PCle XAUI risers 0 and 1 10 Disconnect the motherboard to power distribution board ribbon cable 11 Disconnect the hard drive data cables Servicing Motherboard Components 125 a Press the latching mechanism on the connector to release the cable plug If you have difficulty releasing the cable plug first push the plug slightly into the connector then press the latching mechanism b Keeping the latching mechanism pressed pull the plug from the connector on the hard drive backplane Caution The hard drive data cables are delicate Ensure they are safely out of the way when servicing the motherboard 12 If you are replacing the motherboard remove the following components m All FB DIMMs Note the memory co
28. Shutdown on page 64 m Disconnect Power Cords From the Server on page 64 Related Information m Servicing the Motherboard Assembly on page 124 m Servicing Boards and Components on page 145 V Power Off the Server Service Processor Command You can use the service processor to perform a graceful shutdown of the server and to ensure that all of your data is saved and the server is ready for restart 62 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Note Additional information about powering off the server is located in the Sun SPARC Enterprise T5140 and T5240 Server Administration Guide 1 Log in as superuser or equivalent Depending on the type of problem you might want to view server status or log files You also might want to run diagnostics before you shut down the server Refer to the Sun SPARC Enterprise T5140 and T5240 Server Administration Guide for log file information 2 Notify affected users that the server will be shut down Refer to your Solaris system administration documentation for additional information 3 Save any open files and quit all running programs Refer to your application documentation for specific information on these processes 4 Shut down all logical domains Refer to the Solaris system administration documentation for additional information 5 Shut down the Solaris OS Refer to the Solaris system administration documentation for additio
29. System on page 62 Power On the Server Using the poweron Command on page 185 Power On the Server Using the Front Panel Power Button on page 186 Four Drive Capable Backplane Configuration Reference on page 79 Eight Drive Capable Backplane Configuration Reference on page 80 Sixteen Drive Capable Backplane Configuration Reference on page 81 Hard Drive LEDs Each hard drive has a group of three status LEDs as shown in the following figure Both disk based hard drives and flash SSDs use the same set of LEDS Note The OK Activity LED has slightly different behavior for SSDs than for disk based drives This difference is described in the table that follows the figure FIGURE Hard Drive LEDs 72 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 The following table explains how to interpret the hard drive status LEDs TABLE Status LEDs for Hard Drives LED 1 Ready to Remove 2 Service Required 3 OK Activity HDDs 3 OK Activity SSDs 0 Color Blue Amber Green Green Description Indicates that a hard drive can be removed during a hot plug operation Indicates that the hard drive is has experienced a fault condition Indicates the HDD s availability for use e On Drive is idle and available for use e Off Read or write activity is in progress Indicates the drive s availability for use e On Drive is idle and available for u
30. a removable module that is accessed from the system s front panel The DVD USB module must be removed from the hard drive cage in order to service the hard drive backplane FIGURE DVD USB Module in a Sun SPARC Enterprise T5140 Server SPARC Enterprise 15140 Emo PAA one ei RN Tas Wau The Hard Drive backplane supports either a SATA DVD or a PATA DVD depending on when it was manufactured Servers that contain a SATA compatible backplane have a SATA label on the front bezel Servers with the older PATA compatible backplanes do not have any DVD label on the bezel Note SATA compatible backplanes have special keying that prevents full insertion of a PATA DVD When installing a PATA type DVD do not force the module if it resists full insertion It may be that the backplane is not PATA compatible Related Information m Remove the DVD USB Module on page 147 a Install the DVD USB Module on page 149 m Remove the Hard Drive Backplane on page 159 V Remove the DVD USB Module 1 Power off the server See Removing Power From the System on page 62 Servicing Boards and Components 147 2 Unplug the power cords 3 Attach an antistatic wrist strap 4 Remove the hard drives that are adjacent to the DVD USB module The HDD number will vary depending on the backplane type m 4 disk capable backplane remove HDD3 See Four Drive Capable Backplane Configuration Reference o
31. about the problem from the knowledge article database The Predictive Self Healing technology covers the following server components m Multicore processor m Memory m I O subsystem The PSH console message provides the following information about each detected fault m Type m Severity m Description Automated response m Impact m Suggested action If the Solaris PSH facility detects a faulty component use the fmdump command to identify the fault Faulty FRUs are identified in fault messages using the FRU name PSH Detected Fault Console Message When a PSH fault is detected a Solaris console message displayed The following example illustrates the type of information contained in a console message generated when a PSH fault is detected SUNW MSG ID SUN4V 8000 DX TYPE Fault VER 1 SEVERITY Minor EV ENT SOURCE EV TIME Wed Sep 14 10 09 46 EDT 2005 PLATFORM SUNW system_name CSN HOSTNAME wgs48 37 cpumem diagnosis REV 1 5 ENT l ID f92e9fbe 735e c218 cf87 9e1720a28004 DESC The number of errors associated with this memory module has exceeded Detecting and Managing Faults 47 a A Yr R U cceptable levels Refer to http sun com msg SUN4V 8000 DX for more information UTO RESPONSE Pages of memory associated with this memory module are being emoved from service as errors are reported IMPACT Total system memory capacity
32. chassis_serial_ number y n Yy setcsn Chassis serial number recorded sc gt setepn p chassis_part_number Are you sure you want to permanently set the Chassis Part Number to chassis_part_number y n y setcpn Chassis part number recorded sc gt showplatform SPARC Enterprise T5140 Chassis Serial Number chassis serial number Domain Status SO Running sc gt setsc sc_servicemode false Related Information m Remove the Power Distribution Board on page 167 Servicing Power Supply Backplanes Sun SPARC Enterprise T5240 Servers The following topics explain how to remove and install power supply backplanes in Sun SPARC Enterprise T5240 servers Power supply backplanes are not used in Sun SPARC Enterprise T5140 servers m Power Supply Backplane Overview on page 174 m Remove the Power Supply Backplane on page 174 m Install the Power Supply Backplane on page 176 Related Information m Servicing Power Distribution Boards on page 166 172 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 A Power Supply Backplane Overview The power supply backplane carries 12V power from the power supplies to the power distribution board over a pair of bus bars Note Sun SPARC Enterprise T5140 servers do not use a power supply backplane In these systems the power supplies connect directly to the power distribution board Caution The system supplies sta
33. dmesg command dmesg The dmesg command displays the most recent messages generated by the system V View the System Message Log Files The error logging daemon syslogd automatically records various system warnings errors and faults in message files These messages can alert you to system problems such as a device that is about to fail Detecting and Managing Faults 51 The var adm directory contains several message files The most recent messages are in the var adm messages file After a period of time usually every week a new messages file is automatically created The original contents of the messages file are rotated to a file named messages 1 Over a period of time the messages are further rotated to messages 2 and messages 3 and then deleted 1 Log in as superuser 2 Type the following command more var adm messages 3 If you want to view all logged messages type the following command more var adm messages Managing Components With Automatic System Recovery Commands These topics explain the role played by the Automatic System Recovery ASR feature and how to manage the components it controls m ASR Overview on page 52 m Display System Components on page 53 m Disable System Components on page 54 a Enable System Components on page 55 ASR Overview The ASR feature enables the server to automatically configure failed components out of oper
34. example showiest I LOM command for changing from the service processor to the system console gt start SP console If you are connected to the service processor using the ALOM CMT shell use the following command to change to the system console sc gt console Detecting and Managing Faults 27 Service Related ILOM Command Summary The following table describes the ILOM shell commands most frequently used when performing service related tasks The middle column identifies the ALOM CMT command that produces the same result TABLE Service Related Commands ILOM Command ALOM CMT Command Description help command set HOST send_break_action break set SYS component clear_fault_action true start SP console show SP console history help command Displays a list of all available commands with syntax and descriptions Specifying a command name as an option displays help for that command break y c D Takes the host server from the OS to e y skips the confirmation either kmdb or OpenBoot PROM question equivalent to a Stop A depending on the mode Solaris software was c executes a console command after the break command booted completes e D forces a core dump of the Solaris OS clearfault UUID Manually clears host detected faults The UUID is the unique fault ID of the fault to be cleared console Connects you to the host system forces the console to hav
35. faulty battery m System Battery Overview on page 116 m Remove a Battery on page 117 a Install a Battery on page 118 System Battery Overview The battery maintains system time when the server is powered off and a time server is unavailable If the server fails to maintain the proper time when it is powered off and not connected to a network replace the battery The following figure shows the battery location on the Sun SPARC Enterprise T5140 The Sun SPARC Enterprise T5240 is in a similar location Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 FIGURE Battery Location Sun SPARC Enterprise T5140 Server Shown Related Information m Remove a Battery on page 117 a Install a Battery on page 118 V Remove a Battery 1 Remove PCIe XAUI riser 2 See Remove a PCle XAUI Riser on page 107 2 Using a No 1 flat blade screwdriver press the clip away from the battery and pull the battery up and out of its holder Related Information a Install a Battery on page 118 Servicing Motherboard Components 117 V Install a Battery 1 Unpack the replacement battery 2 Pry the clip open slightly and insert the battery into the battery holder Looking at the system from the rear install the positive side facing to the right towards the chassis wall and away from the center of the motherboard 3 Install PCIe XAUI riser 2 See Install a PCle XAUI Riser o
36. hard drives for faults As a result the service processor does not recognize hard drive faults and will not light the fault LEDs on either the chassis or the hard drive itself Use the Solaris message files to view hard drive faults For general information about ILOM see the Oracle Integrated Lights Out Manager ILOM 3 0 Concepts Guide For detailed information about ILOM features that are specific to this server see the Oracle Integrated Lights Out Manager ILOM 3 0 Supplement for SPARC Enterprise T5140 and T5240 Servers Methods for Connecting to the Service Processor Before you can run ILOM commands you must connect to the service processor You can do this using either of the following methods m Connect an ASCII terminal directly to the serial management port m Use the ssh command to connect to service processor through an Ethernet connection on the network management port Note Refer to the Oracle Integrated Lights Out Manager ILOM 3 0 Supplement for SPARC Enterprise T5140 and T5240 Servers for instructions on configuring and connecting to ILOM Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 How to Switch From the System Console to the Service Processor The following example shows the character sequence hash period used to change from the system console to the service processor ok How to Switch From the Service Processor to the System Console The following
37. if the condition responsible for the fault improves over time m Repaired fault When a fault is repaired by human intervention such as a FRU replacement the service processor will usually detect the repair automatically and extinguish the Service Required LED Many environmental faults can automatically recover For example a temporary condition may cause the computer room temperature to rise above the maximum threshold producing an over temperature fault in the server If the computer room Detecting and Managing Faults 25 26 temperature then returns to the normal range and the server s internal temperature also drops back to an acceptable level the service processor will detect the new fault free condition It will extinguish the Service Required LED and clear the fault state from the FRU PROM Note No ILOM command is needed to manually repair an environmental fault The service processor can automatically detect when a FRU is removed In many cases it does this even if the FRU is removed while the service processor is not running Note If the service processor does not automatically clear a fault state after the fault is corrected you must perform these tasks manually The procedure for clearing faults manually is described in Clear FRU Faults Manually on page 33 Note ILOM does not automatically detect hard drive replacement The Solaris Predictive Self Healing technology does not monitor
38. in Sun SPARC Enterprise 5240 Servers Oracle s Sun SPARC Enterprise T5240 servers are based on a 2U chassis family The following table provides a summary of the circuit boards used in these servers Board Description Motherboard Memory mezzanine assembly Sun SPARC Enterprise T5240 Servers only Power distribution board Power supply backplane Sun SPARC Enterprise T5240 Servers only Paddle card Fan power boards 2 This board includes two CMP modules slots for 16 FB DIMM memory control subsystems and all service processor I LOM logic It also hosts a removable SCC module which contains all MAC addresses host ID and ILOM configuration data This optional assembly provides an additional 16 memory slots in addition to the 16 slots provided on the motherboard This board distributes main 12V power from the power supplies to the rest of the system This board is directly connected to the paddle card and to the motherboard via a bus bar and ribbon cable This board also supports a top cover safety interlock kill switch This board carries 12V power from the power supplies to the power distribution board over a pair of bus bars In Sun SPARC Enterprise T5140 servers the power supplies connect directly to the power distribution board This board serves as the interconnect between the power distribution board and the fan power boards disk drive backplane and front I O board These boar
39. m Removing Power From the System on page 62 m Remove the Top Cover on page 69 Vv Install a Memory Mezzanine Assembly Caution This procedure requires that you handle components that are sensitive to static discharge Static discharges can cause the components to fail 1 Remove any filler panels from the memory mezzanine connector slots if necessary Store the filler panels in a safe place You will reuse the filler panels if you remove the memory mezzanine assembly in the future 2 Ensure that the release levers are extended 3 Lower the memory mezzanine assembly into the chassis Ensure that the connectors between the memory mezzanine assembly and the motherboard are aligned 122 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 FIGURE Installing the Memory Mezzanine Assembly 4 Close the levers to lock the memory mezzanine assembly into place 5 Install the memory riser air duct FIGURE Installing the Memory Mezzanine Air Duct 6 Optional Install the shipping bracket Two captive screws secure the shipping bracket 7 Install the top cover See Install the Top Cover on page 181 Servicing Motherboard Components 123 8 Attach the power cables See Connect Power Cords to the Server on page 185 9 Power on the server See Power On the Server Using the poweron Command on page 185 or Power On the Server Using the Front Panel Power
40. operating state No service actions are required e Fast blink System is running in standby mode and can be quickly returned to full function e Slow blink A normal but transitory activity is taking place Slow blinking might indicate that system diagnostics are running or the system is booting Power button The recessed Power button toggles the system on or off e Press once to turn the system on e Press once to shut the system down in a normal manner e Press and hold for 4 seconds to perform an emergency shutdown Power Supply REAR Provides the following operational PSU indications Fault LED PS e Off Indicates a steady state no service action is required amber e Steady on Indicates that a power supply failure event has been acknowledged and a service action is required on at least one PSU Overtemp LED Provides the following operational temperature indications amber e Off Indicates a steady state no service action is required e Steady on Indicates that a temperature failure event has been acknowledged and a service action is required Fan Fault LED TOP Provides the following operational fan indications amber FAN e Off Indicates a steady state no service action is required e Steady on Indicates that a fan failure event has been acknowledged and a service action is required on at least one of the fan modules Identifying Server Components 7 Related Information a LED Overvi
41. system components 2 Attach an antistatic wrist strap When servicing or removing server components attach an antistatic strap to your wrist and then to a metal area on the chassis Related Information m General Safety Information on page 59 Remove the Top Cover 1 Unlatch the fan module door Pull the release tabs back to release the door Preparing to Service the System 69 2 Press the top cover release button and slide the top cover to the rear about a 0 5 inch 12 7 mm The following figure shows the release button in a Sun SPARC Enterprise T5140 server The top cover release button in a Sun SPARC Enterprise T5240 server is similar Note In newer versions of the top cover the release button is located closer to the edge of the cover Except for this difference in location the release mechanism operates in the same manner in both versions FIGURE Removing the Top Cover 3 Remove the top cover Lift up and remove the cover The figure shows above the Sun SPARC Enterprise T5140 server The Sun SPARC Enterprise T5240 server is similar Related Information m Install the Top Cover on page 181 70 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Servicing Hard Drives These topics explain how to remove and install hard drives in Sun SPARC Enterprise T5140 and T5240 servers m Hard Drive Servicing Overview on page 71 m Hard Drive LEDs on page 72
42. system is shut down and the power cords removed Pull up the fan module by holding the green label only Caution When changing the fan modules only the fan modules may be removed FIGURE Removing a Fan Module 134 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual e December 2010 Related Information m Extend the Server to the Maintenance Position on page 65 V Install a Fan Module Caution To ensure proper system cooling be certain to install the replacement fan module in the same slot from which the faulty fan was removed 1 With the top cover door open install the replacement fan module into the server The fan modules are keyed to ensure that they are installed facing in the correct direction FIGURE Installing a Fan Module Servicing Fan Modules 135 2 Apply firm pressure to fully seat the fan module 3 Verify that the Fan Fault LED on the replaced fan module is off 4 Close the top cover door 5 Verify that the system Fan Fault LED Service Required LEDs and the individual fan module Fault LED are off 6 Run the ILOM show faulty command to verify that the fan fault has been cleared See Detecting Faults With ILOM on page 24 for more information on using the show faulty command Related Information m Extend the Server to the Maintenance Position on page 65 m Faults Displayed by show faulty on page 31 136 Sun SPARC Enterprise T5140 and T5240 Server
43. to identify the faulty FRU fans and power supplies If the fault displayed included a uuid and sunw msg id property the fault was detected by the Solaris Predictive Self Healing software If the fault is a PSH detected fault refer to the PSH Knowledge Article web site for additional information The Knowledge Article for the fault is located at the following link http www sun com msg msg ID At this site select the message ID is the value of the sunw msg id property displayed by the show faulty command After the FRU is replaced perform the procedure to clear PSH detected faults POST performs basic tests of the server components and reports faulty FRUs When POST detects a faulty FRU it logs the fault and if possible takes the FRU offline POST detected FRUs display the following text in the fault message Forced fail reason In a POST fault message reason is the name of the power on routine that detected the failure The majority of hardware faults are detected by the server s diagnostics In rare cases a problem might require additional troubleshooting If you are unable to determine the cause of the problem contact your service representative for support e Faults Displayed by show faulty on page 31 e Managing Faults Using the PSH Feature on page 46 e Clear PSH Detected Faults on page 50 e Detecting Faults With POST on page 36 e Clear POST Detected Faults on page 4
44. unconfigured ok usb2 1 unknown empty unconfigured ok usb2 2 unknown empty unconfigured ok usb2 3 unknown empty unconfigured ok usb2 4 unknown empty unconfigured ok usb2 5 unknown empty unconfigured ok usb2 6 unknown empty unconfigured ok usb2 7 unknown empty unconfigured ok usb2 8 unknown empty unconfigured ok Related Information a Install a Hard Drive on page 75 m Four Drive Capable Backplane Configuration Reference on page 79 m Eight Drive Capable Backplane Configuration Reference on page 80 m Sixteen Drive Capable Backplane Configuration Reference on page 81 78 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Four Drive Capable Backplane Configuration Reference The following table shows the physical hard drive locations in a four drive capable backplane TABLE Physical Drive Locations in a Four Drive Capable Backplane The following table matches the FRU names and the default OpenBoot PROM Solaris drive pathnames with the physical drive locations in a four drive capable backplane TABLE Physical Drive Locations FRU Names and Default Drive Pathnames for a Four Drive Capable Backplane Physical Location FRU Name OpenBoot PROM Solaris Default Drive Pathname HDDO SYS HDDO c0 dsk c1t0d0 HDD1 SYS HDD1 c0 dsk c1t1d0 HDD2 SYS HDD2 c0 dsk c1t2d0 HDD3 SYS HDD3 c0 dsk c1t3d0 DVD SYS DVD Related Information m Install a Hard Drive on page
45. will be reduced as pages are retired EC ACTION Schedule a repair procedure to replace the affected memory module se fmdump v u lt EVENT_ID gt to identify the module 48 PSH detected faults also cause the Service Required LED to be turned on Use the ILOM show faulty command to view summary information about the fault See Faults Displayed by show faulty on page 31 for more information about the show faulty command Faults detected by the Solaris PSH facility are also reported through service processor alerts SC Alert Most detected fault MSGID SUN4v 8000 DxX Note You must be logged in to the ALOM CMT shell to see Solaris PSH fault alerts Vv Identify PSH Detected Faults With fmdump The fmdump command displays the list of faults detected by the Solaris PSH facility and identifies the faulty FRU for a particular EVENT_ID UUID Note The information fmdump displays is taken from the PSH event log which retains the fault data after the fault has been repaired For that reason fmdump cannot be used to verify that a FRU replacement has cleared a fault Instead use the fmadm faulty command to verify that the fault has cleared Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 1 Check the event log using the fmdump command with v for verbose output fmdump v u d940ac2 d21e c94a 258 f 8a9bb69d05b TIME Jul 31 12 47 42 2008 fd940ac2 d21e c94a
46. 136 215 FRU name 193 209 fan module LEDs using to identify faults 23 fan power board FRU name 193 209 Fault fan module LED 136 Fault hard drive LED 24 Fault power supply LED 139 fault manager daemon fmd 1M 47 fault records 51 faults clearing POST detected faults 44 clearing with ILOM set command 33 detected by POST 21 detected by PSH 21 environmental 21 22 forwarded to ILOM 25 recovery 25 repair 25 FB DIMM Fault LEDs 24 FB DIMMs troubleshooting 84 fmadm command 51 fmdump command 48 FRU event ID 48 FRU ID PROMs 25 G graceful shutdown 62 63 H hard drive determining fault state 24 Fault LED 24 hard drive backplane FRU name 191 207 help command 28 l I O subsystem 37 52 ILOM commands set 33 show faulty 30 installing PClIe XAUI riser 109 SCC module 119 L latch power supply 140 slide rail 65 LED AC Present power supply LED 21 143 Fan Fault system LED 23 136 Fault fan module LED 23 136 Fault hard drive LED 24 Fault power supply LED 23 139 FB DIMM Fault motherboard LEDs 24 Overtemp system LED 23 Power OK system LED 21 Power Supply Fault system LED 23 143 Service Required system LED 23 24 138 LEDs fan module 23 Service Required system LED 24 log files viewing 51 M maintenance position 67 memory fault handling 84 memory mezzanine air baffle 123 memory mezzanine assembly 2U and supported configurations 102
47. 2 43 59 SP faultmgmt 0 sunw msg id SUN4V 8000 DX faults 0 SP faultmgmt 0 uuid 3aa7c854 9667 e176 efe5 e487e520 faults 0 7a8a SP faultmgmt 0 timestamp Dec 14 22 43 59 faults 0 The next step depends on whether or not a fault was reported a If show faulty does not report a fault stop Do not go on to the next step m Ifa fault is reported perform Step 3 and Step 4 50 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 3 Use the clear_fault_action property of the FRU to clear the fault from the service processor gt set SYS MB CMP0 BRO CHO DO clear_fault_action True Are you sure you want to clear SYS MB CMP0 BRO CH0O DO y n y Set clear_fault_action to true 4 Clear the fault from all persistent fault records In some cases even though the fault is cleared some persistent fault information remains and results in erroneous fault messages at boot time To ensure that these messages are not displayed run the Solaris command fmadm repair specifying the UUID of the erroneous message fmadm repair 7ee0e46b ea64 6565 e684 e996963f7b86 Viewing Solaris OS Messages These topics explain how to display OS messages from the message buffer and log files maintained by Solaris OS m Check the Message Buffer on page 51 m View the System Message Log Files on page 51 V Check the Message Buffer 1 Log in as superuser 2 Type the
48. 4 22 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 LED Overview The server provides the following groups of LEDs Front panel system LEDs Rear panel system LEDs Hard drive LEDs Power supply LEDs Fan module LEDs Rear panel Ethernet port LEDs FB DIMM Locate LEDs The following table provides quick reference information about the various LEDs It also points to more detailed descriptions for each TABLE System Faults and the Corresponding LED States Component Fault Fault LEDs Lit Additional Information Power supply Fan module Service Required LED front and rear panel Power Supplies Overview on page 137 Front panel Power Supply Fault LED e Remove a Power Supply on page 139 Individual power supply Fault LED e Install a Power Supply on page 142 Service Required LED front and rear panel e Fan Module Overview on page 131 Front panel Fan Fault LED e Remove a Fan Module on page 134 Individual fan module Fault LED e Install a Fan Module on page 135 Overtemp LED if overtemp condition exists Detecting and Managing Faults 23 TABLE System Faults and the Corresponding LED States Continued Continued Component Fault Fault LEDs Lit Additional Information Hard drive e Service Required LED front and rear panel See these sections e Individual hard drive Fault LED e Hard Drive Servicing Overview on page 71 e Hard Drive
49. 40 and T5240 Servers Service Manual December 2010 Servicing Boards and Components 179 180 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Returning the Server to Operation These topics explain how to return Sun SPARC Enterprise T5140 and T5240 servers to operation after you have performed service procedures m Install the Top Cover on page 181 m Reinstall the Server in the Rack on page 182 m Return the Server to the Normal Rack Position on page 184 m Connect Power Cords to the Server on page 185 m Power On the Server Using the poweron Command on page 185 m Power On the Server Using the Front Panel Power Button on page 186 V Install the Top Cover 1 Place the top cover on the chassis Set the cover down so that it hangs over the rear of the server by about an inch 25 4 mm 2 Slide the top cover forward until it seats 181 FIGURE Installing the Top Cover Note If an emergency shutdown occurred when the top cover was removed you must install the top cover and use the poweron command to restart the system See Power On the Server Using the poweron Command on page 185 for more information about the poweron command Related Information m Power On the Server Using the poweron Command on page 185 V Reinstall the Server in the Rack Caution The chassis is heavy To avoid personal injury use two people to lift
50. 6 40 56 faults 0 SP faultmgmt 0 sp_detected_fault SYS MB CMP0 BR1 CHO0 DO faults 0 Forced fail POST Related Information m Identify Faulty FB DIMMs Using the FB DIMM Fault Locator Button on page 85 V Identify Faulty FB DIMMs Using the FB DIMM Fault Locator Button Use the FB DIMM Fault Locator button to identify faulty FB DIMMs This button is located on the motherboard 1 Extend the server to the maintenance position See Extend the Server to the Maintenance Position on page 65 2 Disconnect power from the server See Removing Power From the System on page 62 3 Remove the top cover See Remove the Top Cover on page 69 4 Open the air duct to gain to access the FB DIMM Fault Locator button 5 Press the FB DIMM Fault Locator button on the motherboard This will cause an amber LED associated with the faulty FB DIMM to light for a few minutes Servicing Motherboard Components 85 FIGURE FB DIMM Fault Locator Button on the Motherboard 6 Note the FB DIMM associated with the illuminated LED 7 Ensure that all other FB DIMMs are seated correctly in their slots Related Information a Identify Faulty FB DIMMs Using the show faulty Command on page 85 V Remove FB DIMMs Before beginning this procedure ensure that you are familiar with the cautions and safety in
51. BLE PCIe and XAUI Support Sun SPARC Enterprise T5240 Servers Slot PCle Controller Supported Device Types FRU Name PCleQor 1 x8 PCle operating at x8 SYS MB RISERO PCIEO XAUI 0 XAUI expansion card SYS MB RISERO XAUIO PCle lor 0 x8 PCIe operating at x8 SYS MB RISER1 PCIE1 XAUI 1t XAUI expansion card SYS MB RISER1 XAUI1 PCle 2 0 x16 PCle operating at x8 SYS MB RISER2 PCIE2 PCle 3 0 x8 PCle operating at x8 SYS MB RISERO PCIE3 PCle 4 1 x8 PCle operating at x8 SYS MB RISER1 PCIE4 PCIe 5 1 x8 PCle operating at x8 SYS MB RISER2 PCIES Slots 0 and 1 are shared PCle XAUI slots You can only install one or the other type of card Slots 0 and 1 are shared PCle XAUI slots You can only install one or the other type of card PCIe controller 1 also supports the on board Ethernet controller for the NETO NET1 NET2 and NET3 ports PCIe controller 0 also supports the on board storage controllers for the hard drives DVD and USB ports PCle or XAUI names in ILOM messages are displayed with the full FRU name such as SYS MB RISERO PCIEO Note Fill the lower PCle XAUI slots Slots 0 2 first Related Information m Remove a PCIe or XAUI Card on page 111 m Install a PCIe or XAUI Card on page 111 m Remove a PCle XAUI Riser on page 107 m Install a PCle XAUI Riser on page 109 Servicing Motherboard Components 115 116 Servicing the Battery These topics explain how to replace a
52. Button on page 186 Related Information a Remove a Memory Mezzanine Assembly on page 120 m Install the Top Cover on page 181 m Connect Power Cords to the Server on page 185 m Power On the Server Using the poweron Command on page 185 m Power On the Server Using the Front Panel Power Button on page 186 A Servicing the Motherboard Assembly These topics explain how to remove and install the motherboard assembly m Motherboard Servicing Overview on page 124 m Remove the Motherboard Assembly on page 125 m Install the Motherboard Assembly on page 127 Motherboard Servicing Overview The motherboard assembly must be removed in order to access the following components Power distribution board m Power supply backplane Sun SPARC Enterprise T5240 server m Paddle card Note This procedure requires removing the server from the rack Caution The server is heavy Two people are required to remove it from the rack 124 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Related Information m Remove the Motherboard Assembly on page 125 m Install the Motherboard Assembly on page 127 Remove the Motherboard Assembly Caution This procedure requires that you handle components that are sensitive to electrostatic discharge This discharge can cause server components to fail 1 Run the showrc command and make a note of any
53. CMP1 MR1 BR1 CH1 D2 JO801 5 SYS MB CMP1 MR1 BR1 CH1 D3 Jo901 5 Upgrade path DIMMs should be added with each group populated in the order shown 104 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual e December 2010 Related Information FB DIMM Configuration Guidelines for Sun SPARC Enterprise T5140 Servers on page 96 Identify Faulty FB DIMMs Using the show faulty Command on page 85 Remove FB DIMMs on page 86 Install Replacement FB DIMMs on page 88 Verify Successful Replacement of Faulty FB DIMMs on page 90 Upgrade Memory Configuration With Additional FB DIMMs on page 93 Servicing the Air Duct These topics explain how to remove and replace the air duct Remove the Air Duct on page 105 Install the Air Duct on page 106 Remove the Air Duct You must remove the air duct before removing or installing the following components Power distribution board Power supply backplane Sun SPARC Enterprise T5240 Fan module boards Paddle card Hard drive cage Hard drive backplane Motherboard Caution To prevent the system from overheating ensure that the air duct is correctly installed before powering on the server 1 Slide the system out of the rack See Extend the Server to the Maintenance Position on page 65 Servicing Motherboard Components 105 2 Remove the top cover See Remove the Top Cover on page 69 3
54. Channel 1 SYS MB CMP0 BRO CH1 D0 JO700 1 SYS MB CMP0 BRO CH1 D1 JO800 2 Servicing Motherboard Components 103 TABLE FB DIMM Configuration Installation Map Sun SPARC Enterprise T5240 Servers Continued FB DIMM FB DIMM Installation Branch Name Channel Name FRU Name Connector Order CMP 0 Branch 1 Channel 0 SYS MB CMP0 BR1 CH0 DO J0900 1 SYS MB CMP0 BR1 CHO D1 J1000 2 Channel 1 SYS MB CMP0 BR1 CH1 D0 J1100 1 SYS MB CMP0 BR1 CH1 D1 J1200 2 CMP 1 Branch 0 Channel 0 SYS MB CMP1 BRO CH0 DO J1800 1 SYS MB CMP1 BR0O CHO D1 J1900 3 Channel 1 SYS MB CMP1 BRO CH1 D0 J2000 1 SYS MB CMP1 BRO CH1 D1 J2100 3 CMP 1 Branch 1 Channel 0 SYS MB CMP1 BR1 CH0 DO J2200 1 SYS MB CMP1 BR1 CHO D1 J2300 3 Channel 1 SYS MB CMP1 BR1 CH1 D0 J2400 1 SYS MB CMP1 BR1 CH1 D1 J2500 3 CMP 0 Branch 0 Channel 0 SYS MB CMP0 MRO BRO CH0 D2 J0201 4 SYS MB CMP0 MR0 BR0 CH0 D3 J0301 4 Channel 1 SYS MB CMP0 MRO BRO CH1 D2 J0401 4 SYS MB CMP0 MRO BRO CH1 D3 J0501 4 CMP 0 Branch 1 Channel 0 SYS MB CMP0 MR0 BR1 CH0 D2 J0601 4 SYS MB CMP0 MR0 BR1 CH0 D3 J0701 4 Channel 1 SYS MB CMP0 MR0 BR1 CH1 D2 J0801 4 SYS MB CMP0 MR0 BR1 CH1 D3 J0901 4 CMP 1 Branch 0 Channel 0 SYS MB CMP1 MR1 BR0 CH0 D2 J0201 5 SYS MB CMP1 MR1 BR0 CH0 D3 J0301 5 Channel 1 SYS MB CMP1 MR1 BR0 CH1 D2 J0401 5 SYS MB CMP1 MR1 BRO CH1 D3 JO501 5 CMP 1 Branch 1 Channel 0 SYS MB CMP1 MR1 BR1 CHO D2 J0601 5 SYS MB CMP1 MR1 BR1 CHO D3 JO701 5 Channel 1 SYS MB
55. Connect Power Cords to the Server Reconnect both power cords to the power supplies Note As soon as the power cords are connected standby power is applied Depending on how the firmware is configured the system might boot at this time Related Information Power On the Server Using the poweron Command on page 185 Power On the Server Using the Front Panel Power Button on page 186 V Power On the Server Using the poweron Command Note If you are powering on the server following an emergency shutdown that was triggered by the top cover interlock switch you must use the poweron command Returning the Server to Operation 185 Type poweron at the service processor prompt gt poweron You will see an gt Alert message on the system console This message indicates that the system is reset You will also see a message indicating that the VCORE has been margined up to the value specified in the default scr file that was previously configured For example gt start SYS Related Information m Power On the Server Using the Front Panel Power Button on page 186 V Power On the Server Using the Front Panel Power Button Use a pointed object such as a pen or pencil to press the Power button on the front panel See Power On the Server Using the Front Panel Power Button on page 186 for more information on the Power button Related Information m Power On t
56. D SYS DVD Related Information m Install a Hard Drive on page 75 m Remove a Hard Drive on page 73 m Four Drive Capable Backplane Configuration Reference on page 79 m Eight Drive Capable Backplane Configuration Reference on page 80 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Servicing Motherboard Components These topics explain how to replace the motherboard and its components in the Sun SPARC Enterprise T5140 and Sun SPARC Enterprise T5240 servers Servicing FB DIMMs on page 83 Servicing the Air Duct on page 105 Servicing PCle XAUI Risers on page 106 Servicing the Battery on page 116 Servicing the SCC Module on page 118 Servicing the Memory Mezzanine Assembly Sun SPARC Enterprise T5240 on page 120 Servicing the Motherboard Assembly on page 124 Related Information Infrastructure Boards in Sun SPARC Enterprise T5140 Servers on page 2 Servicing FB DIMMs These topics explain how to identify locate and replace faulty FB DIMMs They also describe procedures for upgrading memory capacity and provide guidelines for achieving and maintaining valid memory configurations Memory Fault Handling Overview on page 84 Identify Faulty FB DIMMs Using the show faulty Command on page 85 Identify Faulty FB DIMMs Using the FB DIMM Fault Locator Button on page 85 Remove FB DIMMs on page 86 Install R
57. Enterprise T5240 Servers The following figure shows the layout of the I O ports PCle ports 10 Gbit Ethernet XAUI ports if equipped and power supplies on the rear panel Rear Panel Components and Indicators on Sun SPARC Enterprise T5240 Servers Figure Legend 1 PSU1 8 PCle 2 2 PSUO 9 Rear panel status LEDs 3 PCle3 10 Serial management port 4 PCle XAUI 0 11 Network management port 5 PCle 4 12 Gigabit Ethernet ports 0 1 2 3 6 PCle XAUI 1 13 USB ports 0 1 7 PCle5 14 DB 9 serial port 12 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 The following table provides descriptions of the LEDs located on the rear panel TABLE LED Indicators on the Sun SPARC Enterprise T5240 Server Rear Panel LED or Button Icon or Label Description Locator LED WW The Locator LED can be turned on to identify a particular system When on it and button blinks rabidly There are three methods for turning a Locator LED on white e Issuing the ILOM command set SYS LOCATE value Fast_Blink e Issuing the ALOM CMT command setlocator on e Pressing the Locator button Service If on indicates that service is required POST and ILOM are two diagnostics Required LED tools that can detect a fault or failure resulting in this indication amber VAN The ILOM show faulty command provides details about any faults that cause this indicator to light Under some fault conditions individual component fault LEDs are l
58. FRU name 191 207 V virtual keyswitch 95 W Wago connector 143 218 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual e December 2010
59. HE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID eo n ga Adobe PostScript Copyright 2008 2010 Oracle et ou ses soci t s affili es Tous droits r serv s FUJITSU LIMITED a fourni et v rifi des donn es techniques de certaines parties de ce composant Oracle et ou ses soci t s affili es et Fujitsu Limited d tiennent et contr lent chacune des droits de propri t intellectuelle relatifs aux produits et techno opies d crits dans ce document De m me ces produits technologies et ce document sont prot g s par des lois sur le copyright des brevets d autres lois sur la propri t intellectuelle et des trait s internationaux Ce document le produit et les technologies aff rents sont exclusivement distribu s avec des licences qui en restreignent l utilisation la copie la distribution et la d compilation Aucune pozne de ce produit de ces ete a ou de ce document ne peut tre reproduite sous quelque forme que ce soit par quelque moyen que ce soit sans l autorisation crite pr alable d Oracle et ou ses soci t s affili es et de Fujitsu Limited et de leurs ventuels bailleurs de licence Ce document bien qu il vous ait t fourni ne vous conf re aucun droit et aucune licence expresses ou tacites concernant le produit ou la technologie auxquels il se rapporte Par ailleurs il ne contient nine repr sente aucun engagement de quelque type que ce soit de la part d Oracle ou de Fujitsu Limited ou d
60. I IN Ja 3 9 3 5 8 6 0 2 0 0 0 0 0 0 0 0 0 0 0 ijo motherboard 0 0 E 0 m xample Nomenclature SY S MB CMP1 BRO CH1 D0 3 3 CORN coon H 9 coan re COUNT Ry HHHH H H HHHH HH The following figure shows the physical location for the FB DIMMs on the motherboard in a Sun SPARC Enterprise T5140 server Servicing Motherboard Components 97 FIGURE Physical FB DIMM Locations in Sun SPARC Enterprise T5140 Servers J1100 J1200 J1000 JO900 J0500 JO600 J0800 J0700 Z EH DMM Channel 1 A DMM 1 SA DMM DIMM SS DIMMO Channelo DIMM 1 e Channel 0 DIMM 1 DIMM 0 Channel 1 i Branch 0 l Branch 1 DIMM 0 _DIMM 1 Channel 1 Channel 0 C gg e olfo O y w a o l Branch 0 Branch 1 l J2400 J2500 J2300 J2200 J1800 J1900 J2100 J2000 98 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 The following table identifies the order in which FB DIMMS must be added when upgrading the memory capacity of a Sun SPARC Enterprise T5140 server TABLE FB DIMM Configuration Installation Map Sun SPARC Enterprise T5140 Servers FB DIMM Motherboard FB DIMM Insta
61. LEDs on page 72 e Remove a Hard Drive on page 73 e Install a Hard Drive on page 75 FB DIMM e Service Required LED front and rear panel See these sections e FB DIMM Fault LED on motherboard e Servicing the Motherboard Assembly on when FB DIMM Locate button is pressed page 124 e Identify Faulty FB DIMMs Using the show faulty Command on page 85 e Identify Faulty FB DIMMs Using the FB DIMM Fault Locator Button on page 85 Other e Service Required LED front and rear panel Note Not all components have an components individual component Fault LED If the Service Required LED is lit use the show faulty command to obtain additional information about the component affected e Identify Faulty FB DIMMs Using the show faulty Command on page 85 Detecting Faults With ILOM These topics explain how to use ILOM the service processor firmware to diagnose faults and verify successful repairs a ILOM Troubleshooting Overview on page 25 m Service Related I LOM Command Summary on page 28 m Faults Displayed by show faulty on page 31 m Clear FRU Faults Manually on page 33 a Display FRU Information With the show Command on page 34 m Create an ALOM CMT Shell on page 34 Related Information a POST Overview on page 37 24 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 m ILOM Properties that Affect POST Behavior on page 38
62. MB CMP0 BRO CHO DO Targets RO R1 SEEPROM SERVICE PRSNT T_AMB Properties type DIMM component_state Enabled fru_name 1024MB DDR2 SDRAM FB DIMM 333 PC2 5300 fru_description FBDIMM 1024 Mbyte fru_manufacturer Micron Technology fru_version FFFFFF fru_part_number 18HF12872FD667D6D4 fru_serial_number d81813ce fault_state OK clear_fault_action none Commands cd show Related Information a Diagnostics Tools Quick Reference on page 19 Y Create an ALOM CMT Shell The default shell for the service processor is the ILOM shell You can use the ALOM CMT compatibility shell to emulate the ALOM CMT interface that was supported on an earlier generation of CMT servers 34 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 The service processor sends email alerts to all ALOM CMT users that are logged in It also enters the event in the ILOM event log 1 Log onto the service processor with username root When powered on the service processor boots to the ILOM login prompt The factory default password is changeme login root Password Waiting for daemons to initialize Daemons ready Integrated Lights Out Manager Version 3 0 0 0 Copyright 2007 2010 Oracle and or its affiliates All rights reserved Use is subject to license terms Warning password is set to factory default 2 Create a new user in this example the new user name is ad
63. N4V 8000 DxX SP faultmgmt 0 SYS MB CMP0 BR0 CH1 1 faults 0 SP faultmgmt 0 uuid 3aa7c854 9667 e176 efe5 e487e520 faults 0 7a8a SP faultmgmt 0 timestamp Dec 14 22 43 59 faults 0 Related Information m Clear FRU Faults Manually on page 33 Display FRU Information With the show Command on page 34 V Clear FRU Faults Manually Use the clear_fault_action property of a FRU to manually clear faults recorded in a FRU PROM There are two conditions where this step may be needed m To clear a fault diagnosed by the predictive self healing feature without replacing the faulty FRU m To clear a fault that the service processor was unable to clear following a FRU replacement Note This procedure clears the fault from the service processor but not from the host If the fault persists in the host it must be manually cleared At the gt prompt enter the clear_fault_action property gt set SYS MB CMP0 BRO CHO DO clear_fault_action True Are you sure you want to clear SYS MB CMP0 BRO CHO0O DO y n y Set clear_fault_action to true Related Info m Clear PSH Detected Faults on page 50 Detecting and Managing Faults 33 Vv Display FRU Information With the show Command At the gt prompt enter the show command The following example illustrates show command output for a memory module FB DIMM gt show SYS MB CMP0 BRO CHO DO SYS
64. Open the air duct Disengage the rear of the air duct from the motherboard and rotate the air duct forward Related Information m Install the Air Duct on page 106 m Remove the Top Cover on page 69 Vv Install the Air Duct installed to prevent the system from overheating A Caution When the server is in operation ensure that the air duct is correctly 1 Use the guide pins to align and install the air duct into the chassis 2 Rotate the air duct down until it is seated on the motherboard 3 Install the top cover See Install the Top Cover on page 181 Related Information m Remove the Air Duct on page 105 m Install the Top Cover on page 181 Servicing PCle XAUI Risers These topics explain how to service the riser units that support PCle and XAUI cards and how to remove and install the I O cards themselves a PCle XAUI Riser Overview on page 107 a Remove a PCle XAUI Riser on page 107 a Install a PCle XAUI Riser on page 109 m Remove a PCle or XAUI Card on page 111 a Install a PCIe or XAUI Card on page 111 106 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual e December 2010 m PCle and XAUI Card Reference for Sun SPARC Enterprise T5140 Servers on page 114 m PCle and XAUI Card Reference for Sun SPARC Enterprise T5240 Servers on page 115 PCle XAUI Riser Overview PClIe XAUI cards are installed on vertical risers You must rem
65. RE AUTORISEE PAR LA LOI APPLICABLE Sauf mention contraire express ment stipul e dans ce contrat dans la mesure autoris e par la loi applicable en aucun cas Oracle ou Fujitsu Limited et ou l une ou l autre de leurs soci t s affili es ne sauraient tre tenues responsables envers une quelconque partie tierce sous quelque th orie juridique que ce soit de tout manque a ee ou de perte de profit de probl mes d utilisation ou de perte de donn es ou d interruptions d activit s ou de tout dommage indirect sp cial secondaire ou cons cutif m me si ces entit s ont t pr alablement inform es d une telle ventualit LA DOCUMENTATION EST FOURNIE EN L TAT ET TOUTE AUTRE CONDITION DECLARATION ET GARANTIE EXPRESSE OU TACITE EST FORMELLEMENT EXCLUE DANS LA MESURE AUTORISEE PAR LA LOIEN VIGUEUR Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALIT MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULI RE OU A L ABSENCE DE CONTREFACON Contents Preface xiii Identifying Server Components 1 Infrastructure Boards in Sun SPARC Enterprise T5140 Servers 2 Infrastructure Boards in Sun SPARC Enterprise T5240 Servers 3 Internal System Cables for Sun SPARC Enterprise T5140 Servers 4 Internal System Cables for Sun SPARC Enterprise T5240 Servers 5 Front Panel Controls and Indicators on Sun SPARC Enterprise T5140 Servers 5 Rear Panel Components and Indicators on Sun SPARC Enterprise T5140 Servers 8 Front Panel
66. Rack on page 66 1 Power off the server See Removing Power From the System on page 62 2 Disconnect the power cables 3 Extend the server into the maintenance position See Extend the Server to the Maintenance Position on page 65 Note If you are removing the fan power boards to service the paddle card or hard drive cage you must remove the server from the rack See the topic Remove the Server From the Rack on page 66 4 Attach an antistatic wrist strap 5 Remove the top cover See Remove the Top Cover on page 69 6 Remove the fan modules Note If you are replacing a defective fan power board remove only the fan modules needed to access the fan power board See Remove a Fan Module on page 134 7 Remove the Phillips screw that secures the fan power board to the chassis Servicing Boards and Components 151 FIGURE Removing the Fan Power Board Illustrates removal from a SPARC Enterprise T5140 server 8 Slide the fan power board to the left to disengage it from the paddle card 9 Remove the fan power board from the system and place it on an antistatic mat Related Information m Install the Fan Power Board on page 152 V Install the Fan Power Board 1 Lower the board into its mushroom standoffs in the chassis floor and slide the board to the right into the paddle card FIGURE Installing a Fan Power Board Illustrates installation in a SPARC Ent
67. Required LED 2 Service Required LED 6 Overtemp LED 3 Power OK LED 7 Fan Module Service Required LED 4 Power button 8 Hard Drive map 10 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 The following table provides descriptions of these controls and indicators TABLE Front Panel Controls and Indicators Sun SPARC Enterprise T5140 and T5240 Servers LED or Button Icon or Label Description Locator LED WW The Locator LED can be turned on to identify a particular system When on it and button blinks rabidly There are three methods for turning a Locator LED on white e Issuing the I LOM command set SYS LOCATE value Fast_Blink e Issuing the ALOM CMT command setlocator on e Pressing the Locator button Service If on indicates that service is required POST and ILOM are two diagnostics Required LED tools that can detect a fault or failure resulting in this indication amber VAN The ILOM show faulty command provides details about any faults that cause this indicator to light Under some fault conditions individual component fault LEDs are lit in addition to the system Service Required LED Power OK Provides the following indications LED e Off System is not running in its normal state System power might be off green The service processor might be running e Steady on System is powered on and is running in its normal operating state No service actions are required e Fast blink System is runni
68. S FANBDO FM3t SYS FANBD1 FMO SYS FANBD1 FM1 SYS FANBD1 FM2 SYS FANBD1 FM3 The service processor checks for proper fan module configuration and issues a service warning if a fan module is missing or inserted into an unsupported slot A fan module might not be present in this slot for some configurations f A fan module might not be present in this slot for some configurations Identifying FRUs in Sun SPARC Enterprise T5140 Servers 193 Internal Cables for Onboard SAS Controller Cards in Sun SPARC Enterprise 5140 Servers There are two SAS controller card options for the Sun SPARC Enterprise T5140 and T5240 servers both options support RAID The standard option uses the on board SAS controller card preinstalled on every server The second option is a StorageTek SAS RAID Internal Host Bus Adapter HBA PCIe card The internal cabling of your server will be different depending on the SAS controller card option you choose 194 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 FIGURE Internal Cables for the Onboard SAS Controller Card Four Disk Capable Sun SPARC Enterprise T5140 Servers Figure Legend 1 Top cover safety interlock 2 Motherboard to PDB cable 3 Hard drive data cable TABLE Data Cable Routing Details Four Disk Capable Sun SPARC Enterprise T5140 Servers Item FRU Connections Routing notes 3 HDD data From J4101 SAS0 on the motherboard Routed
69. SPARC Enterprise T5240 Server 3 Install the hard drive cage See Install the Hard Drive Cage on page 156 Related Information m Remove the Hard Drive Backplane on page 159 Servicing Front Control Panel Light Pipe Assemblies These topics explain how to remove and install front control panel light pipe assemblies m Front Control Panel Light Pipe Assemblies Overview on page 164 m Remove the Front Control Panel Light Pipe Assemblies on page 164 m Install the Front Control Panel Light Pipe Assemblies on page 165 162 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Front Control Panel Light Pipe Assemblies Overview The front control panel light pipe assemblies are mounted on each side of the hard drive cage You must remove the hard drive cage to access the screws that attach the light pipe assemblies to the hard drive cage V Remove the Front Control Panel Light Pipe Assemblies 1 Remove the hard drive cage See Remove the Hard Drive Cage on page 154 2 Remove the No 1 Phillips screws securing the front control panel light pipe assembly to the hard drive cage m Two screws secure the assembly to the hard drive cage in the Sun SPARC Enterprise T5140 server m Three screws secure the assembly to the hard drive cage in the Sun SPARC Enterprise T5240 server FIGURE Removing the Front Control Panel Light Pipe Assembly From a Sun SPARC Enterprise T5240 Server
70. Sun SPARC Enterprise T5140 and T5240 Servers Service Manual SS KG S u n Part No 820 3318 14 a December 2010 Revision A ORACLE Copyright 2008 2010 Oracle and or its affiliates All rights reserved FUJITSU LIMITED provided technical input and review on portions of this material Oracle and or its affiliates and Fujitsu Limited each own or control intellectual property rights relating to products and technology described in this document and such products technology and this document are protected by copyright laws patents and other intellectual property laws and international treaties This document and the product and technology to which it pertains are distributed under licenses restricting their use copying distribution and decompilation No part of such product or technology or of this document may be reproduced in any form by any means without prior written authorization of Oracle and or its affiliates and Fujitsu Limited and their applicable licensors if any The furnishings of this document to you does not give you any rights or licenses express or implied with respect to the product or technology to which it pertains and this document does not contain or represent any commitment of any kind on the part of Oracle or Fujitsu Limited or any affiliate of either of them This document and the product and technology described in this document may incorporate third party intellectual property copyrighted by and or licensed
71. T5240 server Remove the fan modules and fan power boards See Remove the Fan Power Board on page 151 10 Remove the No 2 Phillips screws securing the hard drive cage to the chassis Two screws secure the disk cage to each side of the chassis FIGURE Removing a Hard Drive Cage Illustrating Removal From a Sun SPARC Enterprise T5140 Server 11 Slide the hard drive cage forward to disengage the backplane from the paddle cards 12 Disconnect the hard drive data cables a Press the release button b Remove the plug from the connector on the hard drive backplane Caution The hard drive data cables are delicate Ensure that they are safely out of the way when servicing the motherboard Servicing Boards and Components 155 13 Lift the hard drive cage up and out of the chassis 14 Set the hard drive cage on an antistatic mat Related Information a Install the Hard Drive Cage on page 156 m Remove the Hard Drive Backplane on page 159 V Install the Hard Drive Cage Before performing any installation steps review the proper cable routing and connections The following topics contain detailed cable routing information m Internal Cables for Onboard SAS Controller Cards in Sun SPARC Enterprise T5140 Servers on page 194 m Internal Cables for Onboard SAS Controller Cards in Sun SPARC Enterprise T5240 Servers on page 210 1 Position the hard drive cage in the chassis over the cha
72. TABLE Power Supply Status LEDs Legend LED Icon Color 1 OK Green This LED lights when the power supply DC OK voltage from the PSU to the server is within tolerance 2 Fault Amber This LED is lit when the power supply is faulty 3 AC AC Green This LED turns on when AC voltage is Present applied to the power supply Note For DC models this is the DC input OK LED It turns on when the input DC power is present For DC PSUs this symbol is either DC or a power connector The front and rear panel Service Required LEDs turn on if the system detects a power supply fault Note If a power supply fails and you do not have a replacement available leave the failed power supply installed to ensure proper airflow in the server 138 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Related Information m Servicing Power Distribution Boards on page 166 m Servicing Power Supply Backplanes Sun SPARC Enterprise T5240 Servers on page 173 m Remove a Power Supply on page 139 m Install a Power Supply on page 142 A V Remove a Power Supply Caution Hazardous voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions 1 Move to the rear of the server chassis so you can view the power supply status LEDs The amber Fault LED on the failed power supply will be on 2 Optional You can verify the statu
73. a V SEERA NEE E ee E erent Pee ei POST Output Quick Reference POST error messages use the following syntax C s gt ERROR TE ailing test c s gt H W under test FRU c s gt Repair Instructions Replace items in order listed by H W under test above c s gt MSG test error message C s gt END_ERROR In this syntax c the core number s the strand number Warning messages use the following syntax WARNING message Informational messages use the following syntax INFO message Detecting and Managing Faults 45 The following example POST reports a memory error at FB DIMM location SYS MB CMP0 BR1 CH0 D0 The error was detected by POST running on core 7 strand 2 7 2 gt 7 2 gt ERROR TEST Data Bitwalk 7 2 gt H W under test SYS MB CMP0 BR1 CH0 D0 7 2 gt Repair Instructions Replace items in order listed by H W under test above 7 2 gt MSG Pin 149 failed on SYS MB CMP0 BR1 CH0 D0 J2001 7 2 gt END_ERROR 7 2 gt Decode of Dram Error Log Reg Channel 2 bits 60000000 0000108c 7 2 gt 1 MEC 62 R W1C Multiple corrected errors one or more CE not logged 7 2 gt 1 DAC 61 R W1C Set to 1 if the error was a DRAM access CE 7 2 gt 108c SYND 15 0 RW ECC syndrome 2 gt 2 gt Dram Error AFAR channel 2 00000000 00000000 2 gt L2 AFAR channel 2 00000000 00000000 NNN Related Information ILOM Properties that Affect POST Behavior o
74. able Management Arm Preparing to Service the System 67 Caution If necessary use two people to dismount and carry the chassis 4 From the front of the server pull the release tabs forward and pull the server forward until it is free of the rack rails as shown in the following figure A release tab is located on each rail FIGURE Release Tabs and Slide Assembly 5 Set the server on a sturdy work surface 68 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Accessing Internal Components These topics explain how to access components contained within the chassis and the steps needed to protect against damage or injury from electrostatic discharge m Perform Electrostatic Discharge Prevention Measures on page 69 m Remove the Top Cover on page 69 Perform Electrostatic Discharge Prevention Measures Many components housed within the chassis can be damaged by electrostatic discharge To protect these components from damage perform the following steps before opening the chassis for service 1 Prepare an antistatic surface to set parts on during the removal installation or replacement process Place ESD sensitive components such as the printed circuit boards on an antistatic mat The following items can be used as an antistatic mat m Antistatic bag used to wrap a replacement part m ESD mat m A disposable ESD mat shipped with some replacement parts or optional
75. abled where device is the name of the FB DIMM being enabled for example set SYS MB CMP0 BRO CHO DO component_state enabled Solaris Predictive Self Healing PSH technology PSH uses the Fault Manager daemon fmd to watch for various kinds of faults When a fault occurs the fault is assigned a unique fault ID UUID and logged PSH reports the fault and suggests a replacement for the FB DIMMs associated with the fault If you suspect the server has a memory problem run the ILOM show faulty command This command lists memory faults and identifies the FB DIMM modules associated with the fault Related Information Diagnostic Tools Overview on page 17 Solaris PSH Feature Overview on page 47 PSH Detected Fault Console Message on page 47 Identify Faulty FB DIMMs Using the show faulty Command on page 85 Identify Faulty FB DIMMs Using the FB DIMM Fault Locator Button on page 85 84 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 V Identify Faulty FB DIMMs Using the show faulty Command The ILOM show faulty command displays current system faults including faults detected in FB DIMMs Enter show faulty at the gt prompt gt show faulty Target Property Value Be ee eee ee ee ae ethan 2 a ante ee a eee eS ame eee eee eee SP f aultmgmt 0 fru SYS MB CMP0 BR1 CHO DO SP faultmgmt 0 timestamp Dec 21 16 40 56 SP faultmgmt 0 timestamp Dec 21 1
76. addition The front and rear panel Service Required LEDs are also lit if the system detects a fan module fault If the fan fault causes an over temperature condition to occur the system Overtemp LED will turn on and an error message will be logged as well as displayed on the system console Related Information m Front Panel Controls and Indicators on Sun SPARC Enterprise T5140 Servers on page 5 m Rear Panel Components and Indicators on Sun SPARC Enterprise T5140 Servers on page 8 m Front Panel Controls and Indicators on Sun SPARC Enterprise T5240 Servers on page 10 m Rear Panel Components and Indicators on Sun SPARC Enterprise T5240 Servers on page 13 YV Remove a Fan Module 1 Extend the server into the maintenance position See Extend the Server to the Maintenance Position on page 65 Servicing Fan Modules 133 2 Lift the latch and open the top cover door Caution The system might start to overheat if the top cover door is left open for more than 60 seconds 3 The faulty fan module is identified with a corresponding fault LED On Sun SPARC Enterprise T5140 servers the Fan Fault LEDs are located on the fan board On Sun SPARC Enterprise T5240 servers the Fan Fault LEDs are located on the fan modules 4 Pull up on the green fan module label until you remove the fan module from the chassis or replaced Do not service any other components in the fan compartment unless the
77. age Log Files on page 51 m Display System Components on page 53 m Disable System Components on page 54 m Enable System Components on page 55 Display System Components The show components command displays the system components asrkeys and reports their status Detecting and Managing Faults 53 At the gt prompt enter the show components command In the following example PCIE3 is shown as disabled gt show components Target Property Value Bee ea ee Gee eves eee oe eee ee ie eee ae ee eee ee SYS MB RISERO component_state Enabled PCIEO SYS MB RISER0 component_state Disabled PCIE3 SYS MB RISER1 component_state Enabled PCIE1 SYS MB RISER1 component_state Enabled PCIE4 SYS MB RISER2 component_state Enabled PCIE2 SYS MB RISER2 component_state Enabled PCIE5 SYS MB NETO component_state Enabled SYS MB NET1 component_state Enabled SYS MB NET2 component_state Enabled SYS MB NET3 component_state Enabled SYS MB PCIE component_state Enabled Related Information m Display System Components on page 53 m Disable System Components on page 54 a Enable System Components on page 55 Vv Disable System Components You disable a component by setting its component_state property to Disabled This adds the component to the ASR blacklist 1 At the gt prompt set the component_state proper
78. agnostics Flowchart 1 Are the Power OK and AC OK LEDs off No 2 Are any faults reported by the ILOM showfaults command No 3 Do the Solaris logs or ALOM event logs indicate a faulty FRU No Yes 4 Does Sun VTS report any faulty devices Yes No 5 Does POST report any faulty devices Yes Check the power source and connections The showfaults command displays a fault Yes 6 Is the fault an environmental fault Yes No 7 Is the fault a PSH detected fault Yes No 8 The fault is a POST detected fault 9 Contact Sun Support if the fault condition persists Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Identify the fault condition from the fault message Identify and replace the faulty FRU from the PSH message and perform the procedure to clear the PSH detected fault Identify and replace the faulty FRU from the POSTmessage and perform the procedure to clear the POST detected faults The following table provides brief descriptions of the troubleshooting actions shown in the flowchart It also provides links to topics with additional information on each diagnostic action TABLE Diagnostic Action Diagnostic Flowchart Reference Table Possible Outcome Additional Information
79. along CMP Module 1 CMP1 then over cable to J0301 P1 on the hard drive the chassis center wall and then over the fan backplane power boards Identifying FRUs in Sun SPARC Enterprise T5140 Servers 195 FIGURE Internal Cables for the Onboard SAS Controller Card Eight Disk Capable Sun SPARC Enterprise T5140 Servers Figure Legend AD oag a m 1 Top cover safety interlock 2 Motherboard to PDB cable 3 Hard drive data cables TABLE Data Cable Routing Details Four Disk Capable Sun SPARC Enterprise T5140 Servers Item FRU Connections Routing notes 3 HDD data Lower cable in the figure From Routed between CMP Module 0 CMP0 and cable J4101 SAS0 on the motherboard to CMP Module 1 CMP1 then under the chassis J0301 P2 on the hard drive center wall and then under the fan power board backplane 3 HDD data Upper cable in the figure From Routed along CMP Module 1 CMP1 then cable J4102 SAS1 on the motherboard to under the chassis center wall and then under the J0302 P3 on the hard drive backplane PDB board 196 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 HDD Data Cable Routing for SAS RAID Controller Cards in Four Disk Capable Sun SPARC Enterprise T5140 Servers There are two SAS controller card options for the Sun SPARC Enterprise T5140 and T5240 servers both options support RAID The standard option uses the on board SAS controller card preinstall
80. alue aot ah gs er nT APN aD Se en eS eee Pe ee re ae eee ae eee ae SP faultmgmt 0 fru SYS MB CMP0 BRO CH1 DO SP faultmgmt 0 timestamp Dec 14 22 43 59 SP faultmgmt 0 sunw msg id SUN4V 8000 Dx faults 0 SP faultmgmt 0 uuid 3aa7c854 9667 e176 efe5 e487e520 faults 0 7a8a SP faultmgmt 0 timestamp Dec 14 22 43 59 faults 0 If the show faulty command reports a fault with a UUID go on to Step 7 If show faulty does not report a fault with a UUID you are done with the verification process 92 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 gt 7 Switch to the system console and type the fmadm repair command with the UUID Use the same UUID that was displayed in the output of the ILOM show faulty command fmadm repair 3aa7c854 9667 e176 efe5 e487e520 Related Information m Remove FB DIMMs on page 86 m Install Replacement FB DIMMs on page 88 m Upgrade Memory Configuration With Additional FB DIMMs on page 93 a FB DIMM Configuration Guidelines for Sun SPARC Enterprise T5140 Servers on page 96 a FB DIMM Configuration Guidelines for Sun SPARC Enterprise T5240 Servers on page 100 Upgrade Memory Configuration With Additional FB DIMMs Before you begin this memory upgrade procedure become familiar with the memory configuration guidelines described in FB DIMM Configuration Guidelines for Sun SPARC Enterprise T5140 Servers on pa
81. amber Related Information a LED Overview on page 23 14 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Identifying Server Components 15 16 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Detecting and Managing Faults These topics explain how to use various diagnostic tools to monitor server status and troubleshoot faults in the server Diagnostic Tools Overview on page 17 Diagnostics Tools Quick Reference on page 19 LED Overview on page 23 Detecting Faults With ILOM on page 24 Detecting Faults With POST on page 36 Managing Faults Using the PSH Feature on page 46 Viewing Solaris OS Messages on page 51 Managing Components With Automatic System Recovery Commands on page 52 Detecting Faults Using SunVTS Software on page 56 Related Information Identifying FRUs in Sun SPARC Enterprise T5140 Servers on page 187 Identifying FRUs in Sun SPARC Enterprise T5240 Servers on page 201 Diagnostic Tools Overview The service processor provides a range of system management and diagnostic tools that enable you to monitor server operations and troubleshoot server problems The following is a high level summary of the various diagnostic tools that are available on the server LEDs Status indicators are provided on the server s front and rear panels as well as on some FRUs a ILOM The Oracle Inte
82. as motherboards memory and other PCBs on an antistatic mat Essential Tools The following tools should be available for most service operations Antistatic wrist strap Antistatic mat No 1 Phillips screwdriver No 2 Phillips screwdriver No 1 flat blade screwdriver battery removal Pen or pencil to power on server V Find the Chassis Serial Number If you require technical support for your system you will be asked to provide the server s chassis serial number You can find the chassis serial number on a sticker located on the front of the server and on another sticker on the side of the server If it is not convenient to read either sticker you can run the ILOM show SYS command to obtain the chassis serial number Type show SYS at the ILOM prompt gt show SYS SYS Targets SERVICE LOCATE ACT PS_ FAULT TEMP FAULT FAN_FAULT Preparing to Service the System 61 Properties type Host System keyswitch_state Normal product_name T5240 product_serial_number 0723BBC006 fault_state OK clear_fault_action none power_state On Commands cd reset set show start stop Removing Power From the System These topics describe different methods for removing power from the chassis m Power Off the Server Service Processor Command on page 62 m Power Off the Server Power Button Graceful on page 64 m Power Off the Server Emergency
83. at Affect POST Behavior on page 38 m Run POST in Maximum Mode on page 42 m Clear POST Detected Faults on page 44 Detecting and Managing Faults 41 YV Run POST in Maximum Mode POST can be helpful when used as a first stage diagnostic tool When a fault s symptoms are unclear you can run POST in maximum mode to generate extensive status information on all the key system components 1 From the ILOM prompt set the virtual keyswitch to diag so that POST will run in service mode gt set SYS keyswitch_state Diag Set keyswitch_state to Diag 2 Reset the system so that POST runs There are several ways to initiate a reset The following example shows a reset using a power cycle command sequence For other methods refer to the Sun SPARC Enterprise T5140 and T5240 Server Administration Guide gt stop SYS Are you sure you want to stop SYS y n y Stopping SYS gt start SYS Are you sure you want to start SYS y n y Starting SYS Note The server takes about one minute to power off 3 Switch to the system console to view the POST output The following is an partial example of POST output gt start SP console 2007 12 19 22 01 17 810 0 0 0 gt INFO STATUS Running RGMII 1G BCM5466R PHY level Loopback Test 2007 12 19 22 01 22 534 0 0 0 gt End Neptune 1G Loopback Test Port 2 2007 12 19 22 01 22 542 0 0 0 gt Begin Neptune 1G Loopback Test Port 3
84. at can detect a fault or failure resulting in this indication The ILOM show faulty command provides details about any faults that cause this indicator to light Under some fault conditions individual component fault LEDs are lit in addition to the system Service Required LED Provides the following indications e Off System is not running in its normal state System power might be off The service processor might be running e Steady on System is powered on and is running in its normal operating state No service actions are required e Fast blink System is running in standby mode and can be quickly returned to full function e Slow blink A normal but transitory activity is taking place Slow blinking might indicate that system diagnostics are running or the system is booting Related Information m LED Overview on page 23 Front Panel Controls and Indicators on Sun SPARC Enterprise T5240 Servers The following figure shows the layout of the T5140 server front panel including the power and system locator buttons and the various status and fault LEDs Note The front panel also provides access to internal hard drives the removable media drive if equipped and the two front USB ports Identifying Server Components 9 FIGURE Front Panel Controls and Indicators on Sun SPARC Enterprise T5240 Servers Figure Legend 1 Locator LED and button 5 Power Supply Service
85. ation until they can be replaced In the server the following components are managed by the ASR feature m UltraSPARC T2 Plus processor strands Memory FB DIMMs a I O subsystem The database that contains the list of disabled components is referred to as the ASR blacklist asr db 52 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 In most cases POST automatically disables a faulty component After the cause of the fault is repaired FRU replacement loose connector reseated and so on you might need to remove the component from the ASR blacklist The following ASR commands enable you to view and add or remove components asrkeys from the ASR blacklist You run these commands from the ILOM gt prompt Command Description show components Displays system components and their current state set asrkey component_state Enabled Removes a component from the asr db blacklist where asrkey is the component to enable set asrkey component_state Disabled Adds a component to the asr db blacklist where asrkey is the component to disable Note The asrkeys vary from system to system depending on how many cores and memory are present Use the show components command to see the asrkeys on a given system After you enable or disable a component you must reset or power cycle the system for the component s change of state to take effect Related Information m View the System Mess
86. ature Overview 47 PSH Detected Fault Console Message 47 v Identify PSH Detected Faults With fmdump 48 vi Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 v Clear PSH Detected Faults 50 Viewing Solaris OS Messages 51 v Check the Message Buffer 51 v View the System Message Log Files 51 Managing Components With Automatic System Recovery Commands 52 ASR Overview 52 v Display System Components 53 v Disable System Components 54 v Enable System Components 55 Detecting Faults Using SunVTS Software 56 v Run the SunVTS Software 56 Preparing to Service the System 59 General Safety Information 59 Safety Symbols 59 Electrostatic Discharge Safety Measures 60 Antistatic Wrist Strap Use 60 Antistatic Mat 61 Essential Tools 61 v Find the Chassis Serial Number 61 Removing Power From the System 62 v Power Off the Server Service Processor Command 62 v Power Off the Server Power Button Graceful 64 v Power Off the Server Emergency Shutdown 64 v Disconnect Power Cords From the Server 64 Positioning the System for Servicing 64 v Extend the Server to the Maintenance Position 65 v Remove the Server From the Rack 66 Accessing Internal Components 69 Contents vii v Perform Electrostatic Discharge Prevention Measures 69 v Remove the Top Cover 69 Servicing Hard Drives 71 Hard Drive Servicing Overview 71 Hard Drive LEDs 72 v Remove a Hard Drive 73 v Install a Hard Drive 75 Four Drive Capable Backplane Con
87. aulty The ILOM show faulty command will display the following kinds of fault information m Environmental faults m Invalid configurations m Faults detected during POST session Faults detected by predictive self healing PSH feature Detecting and Managing Faults 31 Example of show faulty Output When No Fault is Present gt show faulty Target Property Example of show faulty Output for Environmental Faults gt show faulty Target Property eto at 2 eit tee te 4 SP faultmgmt 0 fru SP faultmgmt 0 timestamp SP faultmgmt 0 timestamp SP faultmgmt 0 faults 0 sp_detected_fault SYS FANBD0 FM0 Dec 14 23 01 32 Dec 14 23 01 32 faults 0 TACH at SYS FANBD0 FM0 F0 has exceeded low non recoverable threshold Example of show faulty Output for Faults Detected by POST gt show faulty Target Property T Re ee S See ee REA SP faultmgmt 0 fru SP faultmgmt 0 timestamp SP faultmgmt 0 timestamp faults 0 SP faultmgmt 0 l faults 0 sp_detected_fault SYS MB CMP0 BR1 CH0 D0 Dec 14 23 01 32 Dec 14 23 01 32 faults 0 SYS MB CMP0 BR1 CH0 D0 Forced fail POST Example of show faulty Output for Faults Detected by 32 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 PSH Technology gt show faulty Target Property SP faultmgmt 0 timestamp Dec 14 22 43 59 SP faultmgmt 0 sunw msg id SU
88. configured ok usb1 3 unknown empty unconfigured ok usb2 1 unknown empty unconfigured ok usb2 2 unknown empty unconfigured ok usb2 3 unknown empty unconfigured ok usb2 4 unknown empty unconfigured ok usb2 5 unknown empty unconfigured ok usb2 6 unknown empty unconfigured ok usb2 7 unknown empty unconfigured ok unknown empty unconfigured ok 5 Type the cfgadm c configure command to configure the disk For example the following shows drive c0 dsk c1t1d1 being configured cfgadm c configure c0 sd1 where c0 sd1 is the disk that you want to configure 6 Wait until the blue Ready to Remove LED is no longer lit on the drive that you installed Servicing Hard Drives 77 7 At the Solaris prompt type the cfgadm al command to list all drives in the device tree including any drives that are not configured cfgadm al This command should identify the Ap_id for the hard drive that you installed The output should indicate that the drive you installed is configured For example the output should look like this Ap_id Type Receptacle Occupant Condition c0 scsi bus connected configured unknown c0 dsk c1t0d0 disk connected configured unknown c0 dsk c1t1d0 disk connected configured unknown usb0 1 unknown empty unconfigured ok usb0 2 unknown empty unconfigured ok usb0 3 unknown empty unconfigured ok usb1 1 unknown empty unconfigured ok usb1 2 unknown empty unconfigured ok usb1 3 unknown empty
89. d 45 interpreting to diagnose faults 23 24 triggered by ILOM 25 triggered by power supply fault 138 set command and component_state property 45 setdate command 118 setkeyswitch parameter 30 setkeyswitch parameter 95 setlocator command 30 setlocator command 65 setscn command 193 show faulty command 30 and Service Required LED 24 using to check for faults 21 showcomponent command 53 showenvironment command 30 showfaults command syntax 30 showfru command 30 showkeyswitch command 30 showlocator command 31 showlogs command 31 showplatform command 31 shutdown using powercycle command graceful shutdown 29 using powercycle f command emergency shutdown 29 using poweroff f command immediate shutdown 29 using poweroff y command skip confirmation question 29 slide rail latch 65 Solaris log files 21 Solaris OS checking log files for fault information 21 Solaris Predictive Self Healing PSH See Predictive Self Healing PSH stop SYS ILOM command 63 SunVTS tests 57 user interfaces 57 using for fault diagnosis 21 Index 217 system components See components T top cover removing 70 topic guidelines 1 59 71 83 131 137 145 181 187 201 troubleshooting AC OK LED state 21 by checking Solaris OS log files 21 FB DIMMs 84 Power OK LED state 21 using POST 21 22 using SunVTS 21 using the show faulty command 21 U Universal Unique Identifier UUID 47 USB ports front
90. d drive cage to access the following components a Hard drive backplane m Front control panel light pipe assemblies Related Information m Remove the Hard Drive Cage on page 154 m Install the Hard Drive Cage on page 156 m Remove the Hard Drive Backplane on page 159 m Remove the Front Control Panel Light Pipe Assemblies on page 164 V Remove the Hard Drive Cage 1 Power off the system See Removing Power From the System on page 62 2 Disconnect all external cables 3 Remove the server from the rack Place the server on a hard flat surface See Remove the Server From the Rack on page 66 4 SPARC Enterprise T5140 Remove the inner glides from the server Each inner glide is secured with a locking tab Release the tab and slide each inner glide off the server mounting studs 5 Attach an antistatic wrist strap 6 Remove the top cover See Remove the Top Cover on page 69 7 If you are servicing the hard drive backplane remove all hard drives See Remove a Hard Drive on page 73 Note Make a note of the drive locations before removing them You will need to install the hard drives in the same locations when reassembling the system 8 If you are servicing the hard drive backplane remove the DVD USB module See Remove the DVD USB Module on page 147 154 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 A 9 SPARC Enterprise
91. ds carry power to the system fan modules In addition these boards contain fan module status LEDs and transmit status and control data for the fan modules Identifying Server Components 3 Board Description Hard drive backplane This board includes the connectors for the hard drives This board also contains the interconnect for the front I O board Power and Locator buttons and system component status LEDs Each drive has its own Power Activity Fault and Ready to Remove LEDs Front I O board This board connects directly to the hard drive backplane This board is packaged with the DVD drive as a single unit Related Information m Infrastructure Boards in Sun SPARC Enterprise T5140 Servers on page 2 m Identifying FRUs in Sun SPARC Enterprise T5140 Servers on page 187 m Identifying FRUs in Sun SPARC Enterprise T5240 Servers on page 201 Internal System Cables for Sun SPARC Enterprise T5140 Servers The following table identifies the internal system cables used in Sun SPARC Enterprise T5140 servers Cable Description Top cover interlock cable This cable connects the safety interlock switch on the top cover to the power distribution board Ribbon cable This cable carries signals between the power distribution board and the motherboard Hard drive data cable This cable carries data and control signals between the motherboard and the hard drive backplane Related Information a Identi
92. e read and write capabilities consolehistory b lines e Displays the contents of the lines v g lines boot run system s console buffer The following options enable you to specify how the output is displayed g lines specifies the number of lines to display before pausing e lines displays n lines from the end of the buffer b lines displays n lines from the beginning of the buffer v displays the entire buffer boot run specifies the log to display run is the default log 28 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 TABLE ILOM Command Service Related Commands Continued ALOM CMT Command Description set HOST bootmode property value where property is state config or script stop SYS start SYS stop SYS start SYS set SYS PSx prepare_to_remove_action true reset SYS reset SP bootmode normal reset_nvram config configname bootscript string powercycle f The option forces an immediate poweroff Otherwise the command attempts a graceful shutdown poweroff y f e y enables you to skip the confirmation question e f forces an immediate shutdown poweron c e c executes a console command after completion of the poweron command removefru SYS PSO SYS PS1 reset y c e y enables you to skip the confirmation question e c executes a console command after compl
93. ed on every server The second option is a StorageTek SAS RAID Internal Host Bus Adapter HBA PCle card The internal cabling of your server will be different depending on the SAS controller card option you choose FIGURE Hard Drive Data Cable Routing for SAS RAID Controller Card in Four Disk Capable Sun SPARC Enterprise T5140 Servers aL Figure Legend Routing the cable through the right channel on the motherboard handle Routing the cable between the FB DIMMs and CMP1 processor Heat shrink tubing A U N Routing the cable through the fan midwall to the hard drive backplane Identifying FRUs in Sun SPARC Enterprise T5140 Servers 197 HDD Data Cable Routing for SAS RAID Controller Cards in Eight Disk Capable Sun SPARC Enterprise T5140 Servers There are two SAS controller card options for Oracle s Sun SPARC Enterprise T5140 and T5240 servers both options support RAID The standard option uses the on board SAS controller card preinstalled on every server The second option is a StorageTek SAS RAID Internal Host Bus Adapter HBA PCIe card The internal cabling of your server will be different depending on the SAS controller card option you choose FIGURE Hard Drive Data Cable Routing for SAS RAID Controller Card in Eight Disk Capable Sun SPARC Enterprise T5140 Servers a 5 E Figure Legend 1 Routing the data cable through the left channel on the motherboard handle 198 Sun SPARC
94. engaged with the standoffs on either side of the chassis rear panel PCI cross beam Tighten the two captive Phillips screws securing the removable PCI cross beam to the chassis Install the top cover Slide the server into the rack See Return the Server to the Normal Rack Position on page 184 Connect any data cables you removed to service the PCle XAUI cards Connect all power cables Related Information Remove a PCle XAUI Riser on page 107 Remove a PCle or XAUI Card on page 111 Install a PCle or XAUI Card on page 111 110 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 V Remove a PCIe or XAUI Card 1 Locate the PCIe XAUI card that you want to remove Note its corresponding riser board See Rear Panel Components and Indicators on Sun SPARC Enterprise T5140 Servers on page 8 or Rear Panel Components and Indicators on Sun SPARC Enterprise T5240 Servers on page 13 If necessary note where the PCIe XAUI cards are installed Unplug all data cables from the card Note the location of all cables for reinstallation later Remove the riser board See Remove a PCle XAUI Riser on page 107 Carefully remove the PCle XAUI card from the riser board connector Place the PCIe XAUI card on an antistatic mat If you are not replacing the PClIe XAUI card install a PCle XAUI filler panel m Sun SPARC Enterprise T5140 PCIe filler panel
95. eplacement FB DIMMs on page 88 Verify Successful Replacement of Faulty FB DIMMs on page 90 Upgrade Memory Configuration With Additional FB DIMMs on page 93 83 FB DIMM Configuration Guidelines for Sun SPARC Enterprise T5140 Servers on page 96 FB DIMM Configuration Guidelines for Sun SPARC Enterprise T5240 Servers on page 100 Memory Fault Handling Overview A variety of features play a role in how the memory subsystem is configured and how memory faults are handled Understanding the underlying features helps you identify and repair memory problems This section describes how the server deals with memory faults The following server features manage memory faults POST By default POST runs when the server is powered on For correctable memory errors CEs POST forwards the error to the Solaris Predictive Self Healing PSH daemon for error handling If an uncorrectable memory fault is detected POST displays the fault with the device name of the faulty FB DIMMs and logs the fault POST then disables the faulty FB DIMMs Depending on the memory configuration and the location of the faulty FB DIMM POST disables half of physical memory in the system or half the physical memory and half the processor threads When this offlining process occurs in normal operation you must replace the faulty FB DIMMs based on the fault message and enable the disabled FB DIMMs with the ILOM command set device component_state en
96. erprise T5140 server 2 Secure the board to the chassis with a Phillips screw 152 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 3 Install the fan modules See Install a Fan Module on page 135 4 Install the top cover See Install the Top Cover on page 181 5 If the server has been removed from the rack return it to the rack as described in Install the Top Cover on page 181 6 Slide the server into the rack See Reinstall the Server in the Rack on page 182 7 Connect the power cords See Install the Top Cover on page 181 8 Power on the system See Power On the Server Using the poweron Command on page 185 or Power On the Server Using the Front Panel Power Button on page 186 Related Information m Remove the Fan Power Board on page 151 Servicing the Hard Drive Cage These topics explain how to remove and install the hard drive cage m Hard Drive Cage Overview on page 154 m Remove the Hard Drive Cage on page 154 m Install the Hard Drive Cage on page 156 Related Information m Remove the Hard Drive Backplane on page 159 m Remove the Front Control Panel Light Pipe Assemblies on page 164 Hard Drive Cage Overview The hard drive cage is the mechanical assembly that contains the system hard drives DVD USB module and hard drive backplane Servicing Boards and Components 153 You must remove the har
97. erprise T5140 and T5240 Servers Service Manual December 2010 Servicing Boards and Components These topics explain how to service field replaceable units FRUs in Sun SPARC Enterprise T5140 and T5240 servers m Important Safety Instructions on page 145 m Servicing DVD USB Modules on page 146 m Servicing Fan Power Boards on page 150 m Servicing the Hard Drive Cage on page 153 m Servicing the Hard Drive Backplane on page 158 m Servicing Front Control Panel Light Pipe Assemblies on page 163 m Servicing Power Distribution Boards on page 166 m Servicing Power Supply Backplanes Sun SPARC Enterprise T5240 Servers on page 173 m Servicing Paddle Cards on page 177 Important Safety Instructions This topic provides a summary of the safety precautions you need to follow when servicing circuit boards and other components contained the server chassis Most components housed within the chassis must never be serviced while power is present in the chassis The following table identifies those components TABLE Components That Require Removal of System Power Before Servicing is Performed Component Servicing procedures DVD USB module Servicing DVD USB Modules on page 146 Fan power boards Servicing Fan Power Boards on page 150 Hard drive cage Servicing the Hard Drive Cage on page 153 145 TABLE Components That Require Removal of System Power Before Servic
98. erprise T5240 Servers on page 100 for guidance b SCC module See Install the SCC Module on page 119 Connect the hard drive data cables For cable routing instructions see whichever of the following topics apply m Internal Cables for Onboard SAS Controller Cards in Sun SPARC Enterprise T5140 Servers on page 194 m Internal Cables for Onboard SAS Controller Cards in Sun SPARC Enterprise T5240 Servers on page 210 Install the air duct See Install the Air Duct on page 106 Reinstall the motherboard to power distribution board ribbon cable Reinstall the PCIe and XUAI risers See Install a PCle XAUI Riser on page 109 Install the top cover See Install the Top Cover on page 181 Install the server into the rack See Reinstall the Server in the Rack on page 182 Attach the power cords See Connect Power Cords to the Server on page 185 Power on the server See Power On the Server Using the poweron Command on page 185 or Power On the Server Using the Front Panel Power Button on page 186 Related Information Remove the Motherboard Assembly on page 125 Servicing Motherboard Components 129 130 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual e December 2010 Servicing Fan Modules These topics explain how to service faulty fan modules a Fan Module Overview on page 131 m Remove a Fan Module on page 134 a
99. erver and points to instructions for servicing them TABLE I O Components Sun SPARC Enterprise T5140 Servers Item FRU Replacement Instructions Notes FRU Name If Applicable 1 Top cover Remove the Top Cover Removing top cover if N A on page 69 the system is running Install the Top Cover will result in immediate on page 181 shutdown 2 Left control panel light Servicing Front Control Light pipe bracket is not N A pipe assembly Panel Light Pipe a FRU Assemblies on page 163 3 Hard drive cage and Servicing the Hard Hard drive cage must be SYS SASBP hard drive backplane Drive Cage on removed to service hard page 153 drive backplane and Servicing the Hard front control panel light Drive Backplane on pipes page 158 4 Hard drives Remove a Hard Drive Hard drives must be See Four Drive Capable on page 73 removed to service the Backplane Configuration Install a Hard Drive hard drive backplane Reference on page 79 or on page 75 Eight Drive Capable Backplane Configuration Reference on page 80 5 DVD USB module Servicing DVD USB Must be removed to SYS DVD Modules on page 146 service the hard drive SYS USBBD backplane 6 Right control panel light Servicing Front Control Light pipe bracket is not N A pipe assembly Panel Light Pipe Assemblies on page 163 a FRU Identifying FRUs in Sun SPARC Enterprise T5140 Servers 191 Power Distribution Fan Module Componen
100. ervers Service Manual December 2010 The following table identifies the components located on the motherboard and points to instructions for servicing them TABLE Motherboard Components Sun SPARC Enterprise T5240 Servers Item FRU Replacement Instructions Notes FRU Name If Applicable 1 PCle XAUI risers Servicing PCle XAUI Back panel PCI cross SYS MB RISERO Risers on page 106 beam must be removed SYS MB RISER1 to access risers SYS MB RISER2 2 PCIe filler panel Servicing PCle XAUI Must be installed in N A Risers on page 106 blank PCI slots 3 Removable back panel Servicing PCle XAUI Remove this to service N A cross beam Risers on page 106 PCle XAUI risers and cards 4 FB DIMMs Identify Faulty See configuration rules See FB DIMM FB DIMMs Using the before upgrading Configuration show faulty FB DIMMs Guidelines for Sun Command on page 85 SPARC Enterprise T5240 Identify Faulty Servers on page 100 FB DIMMs Using the FB DIMM Fault Locator Button on page 85 5 Motherboard assembly Servicing the Must be removed to SYS MB Motherboard Assembly access power on page 124 distribution board power supply backplane and paddle card 6 SCC module Servicing the SCC Contains host ID MAC SYS MB SC SCC_NV Module on page 118 addresses and service RAM processor configuration data 7 Battery Servicing the Battery Necessary for system SYS MB BAT on page 116 clock and other functions
101. ervicing Hard Drives 75 Note Sun SPARC Enterprise T5140 servers might have up to seven blank panels covering unoccupied drive slots Sun SPARC Enterprise T5240 servers might have as many as fifteen blank panels covering unoccupied hard drive slots 2 Align the replacement drive to the drive slot Hard drives are physically addressed according to the slot in which they are installed If you install a hard drive as a replacement for a drive that was removed the new drive must go into the same slot as the drive it is replacing FIGURE Installing a Hard Drive Illustrating Installation in a Sun SPARC Enterprise T5240 Server 3 With the latch open slide the hard drive into its bay until it is fully seated Then close the latch to secure the drive 76 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 4 At the Solaris prompt type the cfgadm al command This will list all drives in the device tree including drives that are not configured cfgadm al This command should identify the Ap_id for the hard drive you plan to remove as shown below Ap_id Type Receptacle Occupant Condition co scsi bus connected configured unknown c0 dsk c1t0d0 disk connected configured unknown c0 sd1 disk connected unconfigured unknown usb0 1 unknown empty unconfigured ok usb0 2 unknown empty unconfigured ok usb0 3 unknown empty unconfigured ok usb1 1 unknown empty unconfigured ok usb1 2 unknown empty un
102. es soci t s affili es de l une ou l autre entit Ce document ainsi que les produits et technologies qu il d crit peuvent inclure des droits de propri t intellectuelle de parties tierces prot g s par copyright et ou c d s sous licence par des fournisseurs a Oracle et ou ses soci t s affili es et Fujitsu Limited y compris des logiciels et des technologies relatives aux polices de caract res Conform ment aux conditions de la licence GPL ou LGPL une copie du code source r gi par la licence GPL ou LGPL selon le cas est disponible sur demande par Utilisateur final Veuillez contacter Oracle et ou ses soci t s affili es ou Fujitsu Limited Cette distribution peut comprendre des composants d velopp s par des parties tierces Des parties de ce produit peuvent tre d riv es des syst mes Berkeley BSD distribu s sous licence par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays distribu e exclusivement sous licence par X Open Company Ltd Oracle et Java sont des marques d pos es d Oracle Corporation et ou de ses soci t s affili es Fujitsu et le logo Fujitsu sont des marques d pos es de Fujitsu Limited Toutes les marques SPARC sont utilis es sous licence et sont des marques d pos es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits portant la marque SPARC reposent sur des architectures d velopp es par Oracle et ou ses soci
103. esponse The fault manager will attempt to remove the affected CPU from service Detecting and Managing Faults 49 Impact System performance may be affected Suggested Action for System Administrator Schedule a repair procedure to replace the affected CPU the identity of which can be determined using fmdump v u lt EVENT_ID gt Details The Message ID SUN4V 8000 JA indicates diagnosis has determined that a CPU is faulty The Solaris fault manager arranged an automated attempt to disable this CPU 3 Follow the suggested actions to repair the fault Y Clear PSH Detected Faults When the Solaris PSH facility detects faults the faults are logged and displayed on the console In most cases after the fault is repaired the corrected state is detected by the system and the fault condition is repaired automatically However this repair should be verified In cases where the fault condition is not automatically cleared the fault must be cleared manually 1 After replacing a faulty FRU power on the server 2 At the ILOM prompt use the show faulty command to identify PSH detected faults PSH detected faults are distinguished from other kinds of faults by the presence of a sunw msg id and uuid property gt show faulty Target Property Value See eee ee eee eae eee ee ee a eee ee ee ee eee eee eee eee SP faultmgmt 0 fru SYS MB CMP0 BRO CH1 D0 SP faultmgmt 0 timestamp Dec 14 2
104. etion of the reset command resetsc y e y enables you to skip the confirmation question Controls the host server OpenBoot PROM firmware method of booting Performs a poweroff followed by poweron Powers off the host server Powers on the host server Indicates if it is okay to perform a hot swap of a power supply This command does not perform any action But this command provides a warning if the power supply should not be removed because the other power supply is not enabled Generates a hardware reset on the host server Reboots the service processor Detecting and Managing Faults 29 TABLE ILOM Command Service Related Commands Continued ALOM CMT Command Description set SYS keyswitch_state value normal standby diag locked set SYS LOCATE value value Fast_blink Off No ILOM equivalent show faulty No ILOM equivalent show SYS keyswitch_state setkeyswitch y value normal standby diag locked e y enables you to skip the confirmation question when setting the keyswitch to standby setlocator value on off showenvironment showfaults v showfru g lines s d FRU e g lines specifies the number of lines to display before pausing the output to the screen e s displays static information about system FRUs defaults to all FRUs unless one is specified e d displays dynamic information about system FRUs defaul
105. ew on page 23 Rear Panel Components and Indicators on Sun SPARC Enterprise T5140 Servers The following figure shows the layout of the connectors associated with the system I O ports PCIe ports 10 Gbit Ethernet XAUI ports if equipped and power supplies on the rear panel of Sun SPARC Enterprise T5140 servers It also shows the locations of the rear panel LEDs FIGURE Rear Panel Components and Indicators on Sun SPARC Enterprise T5140 Serves Figure Legend 8 oa fF WN PSU 0 7 Serial management port PSU 1 8 Network management port PCle XAUI 0 9 Gigabit Ethernet ports 0 1 2 3 PCle XAUI 1 10 USB ports 0 1 PCle 2 11 DB 9 serial port Rear panel system status LEDs Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 The following table provides descriptions of the LEDs located on the rear panel TABLE Rear Panel LED Indicators Sun SPARC Enterprise T5140 and T5240 Servers LED or Button Locator LED and button white Service Required LED amber Power OK LED green Icon or Label Description The Locator LED can be turned on to identify a particular system When on it CE blinks rabidly There are three methods for turning a Locator LED on e Issuing the ILOM command set SYS LOCATE value Fast_Blink e Issuing the ALOM CMT command setlocator on e Pressing the Locator button If on indicates that service is required POST and ILOM are two diagnostics tools th
106. f 258 f8a9bb69d05b SUN4V 8000 JA fault cpu ultraSPARC T2 misc_regs 100 Problem in cpu cpuid 16 serial 5D67334847 Affects cpu cpuid 16 serial 5D67334847 UUID SUNW MSG ID FRU he serial 101083 part 541215101 motherboard 0 Location MB In this example the following information is provided about the detected fault m Date and time of the fault Jul 31 12 47 42 2008 m Universal Unique Identifier UUID The UUID is unique for every fault d940ac2 d21e c94a 258 f 8a9bb69d05b m Message identifier which can be used to obtain additional fault information SUN4V 8000 JA m Details about the faulted FRU This includes the FRU s part number part 541215101 and serial number serial 101083 The Location field provides the name of the FRU In this example the FRU name is MB meaning the motherboard 2 Use the message ID to obtain more information about this type of fault a In a browser go to the Predictive Self Healing Knowledge Article web site http www sun com msg b Obtain the message ID from the console output or the ILOM show faulty command c Enter the message ID in the SUNW MSG ID field and click Lookup In the following example the message ID SUN4V 8000 JA provides information for corrective action CPU errors exceeded acceptable levels Type Fault Severity Major Description The number of errors associated with this CPU has exceeded acceptable levels Automated R
107. ff Related Information m View the System Message Log Files on page 51 a Display System Components on page 53 m Disable System Components on page 54 Detecting and Managing Faults 55 Detecting Faults Using SunVTS Software This topic explains in general terms how to use SunVTS software to exercise system components For detailed instructions on using SunVTS software see the latest version of the SunVTS Software User s Guide and any associated Release Notes m Run the SunVTS Software on page 56 V Run the SunVTS Software The following procedure description is based on use of the SunVTS software s browser interface which is the default interface SunVTS software also supports a TTY user interface and a command line interface CLI All three interfaces are described in the SunVTS Software User s Guide 1 Start the agent and Javabridge on the server cd usr sunvts bin startsunvts 2 At the interface prompt choose C to start the SunVTS client 3 Start SunVTS browser environment from a web browser on the client system In the browser s address field type http servername 6789 This causes the SunVTS browser interface to be displayed 56 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 FIGURE SunVTS Browser Interface Los our Here
108. figuration Reference 79 Eight Drive Capable Backplane Configuration Reference 80 Sixteen Drive Capable Backplane Configuration Reference 81 Servicing Motherboard Components 83 Servicing FB DIMMs_ 83 Memory Fault Handling Overview 84 v Identify Faulty FB DIMMs Using the show faulty Command 85 v Identify Faulty FB DIMMs Using the FB DIMM Fault Locator Button 85 v Remove FB DIMMs 86 v Install Replacement FB DIMMs_ 88 v Verify Successful Replacement of Faulty FB DIMMs 90 Upgrade Memory Configuration With Additional FB DIMMs 93 FB DIMM Configuration Guidelines for Sun SPARC Enterprise T5140 Servers 96 FB DIMM Configuration Guidelines for Sun SPARC Enterprise T5240 Servers 100 Servicing the Air Duct 105 v Remove the Air Duct 105 v Install the Air Duct 106 Servicing PCle XAUI Risers 106 viii Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 PCle XAUI Riser Overview 107 v Remove a PCle XAUI Riser 107 v Installa PCIe XAUI Riser 109 v Remove a PCIe or XAUI Card 111 v Installa PCIe or XAUI Card 111 PCIe and XAUI Card Reference for Sun SPARC Enterprise T5140 Servers 114 PCIe and XAUI Card Reference for Sun SPARC Enterprise T5240 Servers 115 Servicing the Battery 116 System Battery Overview 116 v Remove a Battery 117 v Installa Battery 118 Servicing the SCC Module 118 SCC Module Overview 118 v Remove the SCC Module 119 v Install the SCC Module 119 Servicing the Memory Mezzanine Assembly S
109. from the suppliers to Oracle and or its affiliates and Fujitsu Limited including software and font technology Per the terms of the GPL or LGPL a copy of the source code governed by the GPL or LGPL as applicable is available upon request by the End User Please contact Oracle and or its affiliates or Fujitsu Limited This distribution may include materials developed by third parties Parts of the product may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and in other countries exclusively licensed through X Open Company Ltd Oracle and Java are registered trademarks of Oracle and or its affiliates Fujitsu and the Fujitsu logo are registered trademarks of Fujitsu Limited AlI SPARC trademarks are used under license and are registered trademarks of SPARC International Inc in the U S and other countries Products bearing SPARC trademarks are based upon architectures developed by Oracle and or its affiliates SPARC64 is a trademark of SPARC International Inc used under license by Fujitsu Microelectronics Inc and Fujitsu Limited Other names may be trademarks of their respective owners United States Government Rights Commercial use U S Government users are subject to the standard government user license agreements of Oracle and or its affiliates and Fujitsu Limited and the applicable provisions of the FAR and its supplements Disclaimer The only warrantie
110. fying FRUs in Sun SPARC Enterprise T5140 Servers on page 187 4 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Internal System Cables for Sun SPARC Enterprise T5240 Servers The following table identifies the internal system cables used in Sun SPARC Enterprise T5240 servers Cable Description Top cover interlock cable Ribbon cable Ribbon cable Hard drive data cables 1 or 2 depending on the type of hard drive backplane Related Information This cable connects the safety interlock switch on the top cover to the power distribution board This cable carries signals between the power supply backplane and the power distribution board This cable carries signals between the power distribution board and the motherboard This cable carries data and control signals between the motherboard and the hard drive backplane m Identifying FRUs in Sun SPARC Enterprise T5240 Servers on page 201 Front Panel Controls and Indicators on Sun SPARC Enterprise T5140 Servers The following figure shows the layout of the T5140 server front panel including the power and system locator buttons and the various status and fault LEDs Note The front panel also provides access to internal hard drives the removable media drive and the two front USB ports Identifying Server Components 5 FIGURE Front Panel Controls and Indicators on Sun SPARC Enterprise T5140 Servers Figu
111. ge 96 Caution Ensure that all power is removed from the server before installing FB DIMMs or damage to the FB DIMMs might occur Caution You must disconnect the power cords from the system before performing this procedure 1 Unpack the replacement FB DIMMs and place them on an antistatic mat 2 SPARC Enterprise T5140 server Disconnect and stow the hard drive data cable a Unplug the hard drive data cable from J6401 on the motherboard b Remove the hard drive data cable from its seat on the CMP air duct c Place the hard drive cable end out of the way of the air duct 3 Rotate the air duct up and toward the front of the system Servicing Motherboard Components 93 4 Remove any filler panels from the FB DIMM slots if necessary Store the filler panels in a safe place You will reuse the filler panels if you remove FB DIMMs in the future 5 Ensure that the ejector tabs are in the open position 6 Line up the FB DIMM with the connector Align the FB DIMM notch with the key in the connector This alignment ensures that the FB DIMM is oriented correctly 7 Push the FB DIMM into the connector until the ejector tabs lock the FB DIMM in place FIGURE Installing FB DIMMs Note If the FB DIMM does not easily seat into the connector it may not have the correct orientation If the orientation is reversed damage to the FB DIMM might occur 8 Repeat Step 5 through Step 7 until all FB DIMMs are i
112. grated Lights Out Manager ILOM firmware runs on the service processor and is the central software resource for identifying and managing problems in the server a Power on self test POST POST performs diagnostics on system components whenever the system is turned on or a system reset is issued m Oracle Solaris OS Predictive Self Healing PSH PSH continuously monitors the health of the processor and memory collecting data that can be used to predict component failures before they occur PSH works with ILOM to take a component offline if data indicate there is a high risk it will fail m Solaris OS log files and command interface The Solaris OS reports operational and error information to its standard log files It also provides various commands for investigating system status m Oracle SunVTS This is an application that exercises the system provides hardware validation and discloses possible faulty components with recommendations for repair The LEDs ILOM PSH and many of the log files and console messages are integrated For example when the Solaris software detects a fault it displays the fault logs it and passes information to ILOM where it is logged Depending on the fault one or more LEDs might also be illuminated Service Processor Interfaces There are three methods of interacting with the service processor ILOM shell default ILOM browser interface BI a ALOM CMT compatibility shell The ILOM she
113. he Server Using the poweron Command on page 185 186 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Identifying FRUs in Sun SPARC Enterprise 5140 Servers These topics identify and illustrate Field Replaceable Units FRUs contained in Oracle s Sun SPARC Enterprise T5140 servers Motherboard Components in Sun SPARC Enterprise T5140 Servers on page 188 I O Components in Sun SPARC Enterprise T5140 Servers on page 190 Power Distribution Fan Module Components in Sun SPARC Enterprise T5140 Servers on page 192 Internal Cables for Onboard SAS Controller Cards in Sun SPARC Enterprise T5140 Servers on page 194 HDD Data Cable Routing for SAS RAID Controller Cards in Four Disk Capable Sun SPARC Enterprise T5140 Servers on page 197 HDD Data Cable Routing for SAS RAID Controller Cards in Eight Disk Capable Sun SPARC Enterprise T5140 Servers on page 198 Related Information Identifying FRUs in Sun SPARC Enterprise T5140 Servers on page 187 187 Motherboard Components in Sun SPARC Enterprise T5140 Servers FIGURE Motherboard Components Sun SPARC Enterprise T5140 Servers 188 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 The following table identifies the components located on the motherboard and points to instructions for servicing them TABLE Motherboard Components Sun SPARC Enterprise T5140 Servers Item FRU
114. identify any faults detected by POST POST detected faults are distinguished by the text Forced fail No UUID number is reported for POST detected The following example shows show faulty output for a failed memory module in FB DIMM slot SYS MB CMP0 BR1 CMP0 D0 gt show faulty Target Property Value pe eee ee Oi Sie eee ee ee ee ee eee eee eee eee eee eee eee SP faultmgmt 0 fru SYS MB CMP0 BR1 CHO DO SP faultmgmt 0 timestamp Dec 21 16 40 56 SP faultmgmt 0 timestamp Dec 21 16 40 56 faults 0 SP faultmgmt 0 sp_detected_fault SYS MB CMP0 BR1 CHO DO faults 0 Forced fail POST If no fault is reported this procedure is complete Do not perform the subsequent steps 44 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 2 Clear the fault by setting the FRU s component_state property to Enabled This will remove the component from the ASR blacklist Use the FRU name that was reported in the fault in Step 1 gt set SYS MB CMP0 BR1 CH0 D0 component_state Enabled The fault is cleared and should not show up when you run the show faulty command Additionally the Service Required LED is no longer on 3 Reset the server You must reboot the server for the change to the component_state property to take effect 4 At the ILOM prompt use the show faulty command to verify that no faults are reported gt show faulty Target Property Value bet
115. ing is Performed Component Servicing procedures Hard drive backplane Servicing the Hard Drive Backplane on page 158 Front control panel light pipe Servicing Front Control Panel Light Pipe Assemblies on page 163 Power distribution board Servicing Power Distribution Boards on page 166 Power supply backplane SPARC Servicing Power Supply Backplanes Sun SPARC Enterprise T5240 server Enterprise T5240 Servers on page 173 Paddle card Servicing Paddle Cards on page 177 Note Fan modules are the only chassis components that may be removed or installed with power present Caution Never run the server with the covers removed Hazardous voltage is present Caution Chassis covers must be in place while the server is running to ensure proper air flow within the chassis Running the server with the covers removed may result in damage to the equipment Related Information m General Safety Information on page 59 146 Servicing DVD USB Modules These topics explain how to remove and install DVD USB modules a DVD USB Module Overview on page 147 m Remove the DVD USB Module on page 147 a Install the DVD USB Module on page 149 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Related Information m Remove the Hard Drive Backplane on page 159 DVD USB Module Overview The DVD ROM drive and front USB board are mounted in
116. is bay 2 Slide the power supply into the bay until it is fully seated FIGURE Installing a Power Supply Sun SPARC Enterprise T5140 Server 142 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 FIGURE Installing a Power Supply Sun SPARC Enterprise T5240 Server 3 Based on the model of your server AC or DC apply power to the power supply in one of the following ways m AC server models Connect the power cord to the power supply m DC server models Turn on the power using the circuit breaker at the power source Caution For server models with DC input power do not disconnect and reconnect the power cable at the Wago connector on the server DC power supply unit Instead control the input power using the circuit breaker at the power source Verify that the PSU OK LED is lighted 4 Close the CMA inserting the end of the CMA into the rear left rail bracket 5 Verify that the Fault LED on the replaced power supply the system Power Supply Fault LED and the front and rear Service Required LEDs are off Servicing Power Supplies 143 Power Supply Configuration Reference The following table describes the FRU device names for power supplies in the servers TABLE Power Supply FRU Names Physical Device FRU Name PSO SYS PSO PS1 SYS PS1 Note Power supply names in ILOM messages are displayed with the full FRU name such as SYS PSO 144 Sun SPARC Ent
117. ise T5240 server m Paddle card Related Information m Remove a Memory Mezzanine Assembly on page 120 a Install a Memory Mezzanine Assembly on page 122 Remove a Memory Mezzanine Assembly Caution This procedure requires that you handle components that are sensitive to static discharge Static discharges can cause the components to fail 120 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 1 Power off the server Removing Power From the System on page 62 2 Attach an antistatic wrist strap 3 Remove the top cover See Remove the Top Cover on page 69 4 Remove the shipping bracket Note The shipping bracket is not required for normal system operation Some systems might not have a shipping bracket installed 5 Open the release levers on either side of the memory mezzanine assembly FIGURE Removing the Memory Mezzanine Assembly 6 Lift the memory mezzanine assembly up and out of the system Place the memory mezzanine assembly on an antistatic mat Servicing Motherboard Components 121 7 If you are replacing a faulty memory mezzanine assembly remove the mezzanine air duct and transfer the FB DIMMs to the new memory mezzanine assembly Install filler panels in the empty memory mezzanine connector slots if you are not replacing the memory mezzanine immediately Related Information m Install a Memory Mezzanine Assembly on page 122
118. it and set it in the rack 1 Place the ends of the chassis mounting brackets into the slide rails See 182 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 FIGURE Returning the Server to the Rack 2 Slide the server into the rack until the brackets lock into place The server is now in the extended maintenance position Related Information m Return the Server to the Normal Rack Position on page 184 m Connect Power Cords to the Server on page 185 Returning the Server to Operation 183 V Return the Server to the Normal Rack Position 1 Release the slide rails from the fully extended position by pushing the release tabs on the side of each rail FIGURE Release Tabs on the Rail 2 While pushing on the release tabs slowly push the server into the rack Ensure that the cables do not get in the way 3 Reconnect the cables to the back of the server If the CMA is in the way disconnect the left CMA release and swing the CMA open 4 Reconnect the CMA Swing the CMA closed and latch it to the left rack rail 184 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Related Information Reinstall the Server in the Rack on page 182 Connect Power Cords to the Server on page 185 Power On the Server Using the poweron Command on page 185 Power On the Server Using the Front Panel Power Button on page 186 V
119. it in addition to the system Service Required LED Power OK Provides the following indications LED OK e Off System is not running in its normal state System power might be off green The service processor might be running e Steady on System is powered on and is running in its normal operating state No service actions are required e Fast blink System is running in standby mode and can be quickly returned to full function e Slow blink A normal but transitory activity is taking place Slow blinking might indicate that system diagnostics are running or the system is booting Related Information m LED Overview on page 23 Identifying Server Components 13 Status LEDs for Ethernet Ports and the Network Management Port Each Ethernet port has two status LEDs that provide connection information Two additional LEDs provide the same information for the service processor network management port TABLE Network Management Port and Ethernet Port LEDs LED Color Description Left LED Amber Speed indicator or e Amber on Operating as a Gigabit connection 1000 Mbps Green e Green on Operating as a 100 Mbps connection e Off Operating as a 10 Mbps connection Right LED Green Link Activity indicator e Blinking There is activity on this port e Off No link is established The NET MGT port only operates in 100 Mbps or 10 Mbps so the speed indicator LED will be green or off never
120. le SPARC Enterprise T5240 Servers Item FRU Connections Routing notes 4 HDD data From J4101 SASO0 on the motherboard Routed between CMP Module 0 CMP0 and cable to J0301 on the hard drive backplane CMP Module 1 CMP1 then under the chassis center wall and then under the fan power board 212 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 HDD Data Cable Routing for SAS RAID Controller Cards in Sun SPARC Enterprise T5240 Servers There are two SAS controller card options for the SPARC Enterprise T5140 and T5240 servers both options support RAID The standard option uses the on board SAS controller card preinstalled on every server The second option is a StorageTek SAS RAID Internal Host Bus Adapter HBA PCle card The internal cabling of your server will be different depending on the SAS controller card option you choose FIGURE HDD Data Cable Routing for SAS RAID Controller Cards in Eight or Sixteen Disk Capable Sun SPARC Enterprise T5240 Servers Figure Legend 1 2 3 4 Routing the first hard drive cable through the right notch on the motherboard handle Routing the second hard drive cable through the left notch on the motherboard handle Routing both hard drive cables between the two processors Routing both cables through the fan midwall to the hard drive backplane Identifying FRUs in Sun SPARC Enterprise T5240 Servers 213 214 Sun SPARC Enterprise T5140 and T5240 Ser
121. ll provides access to ILOM s features and functions through a command line interface CLI The shell prompt looks like this The ILOM browser interface supports the same set of features and functions as the shell but through windows on a browser interface The ALOM CMT compatibility shell emulates the ALOM CMT interface used on earlier generations of CMT servers The ALOM CMT compatibility shell prompt looks like this sce 18 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Note Unless indicated otherwise all examples of interaction with the service processor are depicted with ILOM shell commands Multiple service processor accounts can be active concurrently A user can issue ILOM shell commands while logged in under one account and at the same time issue ALOM CMT shell commands while operating in another account Related Information m Diagnostics Tools Quick Reference on page 19 Diagnostics Tools Quick Reference The following flowchart illustrates the complementary relationship of the different diagnostic tools and indicates a default sequence of use Detecting and Managing Faults 19 FIGURE Faulty hardware suspected Identify faulty FRU from the fault message and replace the FRU Identify faulty FRU from the Sun VTS message and replace the FRU Identify faulty FRU from the POST message and replace the FRU Di
122. llation Branch Name Channel Name FRU Name Connector Order CMP 0 Channel 0 SYS MB CMP0O BRO CH0 DO J0500 1 Branch 0 SYS MB CMP0 BR0 CH0 D1 J0600 2 Channel 1 SYS MB CMP0 BR0 CH1 D0 J0700 1 SYS MB CMP0 BRO CH1 D1 JO800 2 CMP 0 Channel 0 SYS MB CMP0 BR1 CHO DO J0900 1 Branch 1 SYS MB CMP0 BR1 CH0 D1 J1000 2 Channel 1 SYS MB CMP0 BR1 CH1 D0 J1100 1 SYS MB CMP0 BR1 CH1 D1 J1200 2 CMP 1 Channel 0 SYS MB CMP1 BR0 CH0 D0 J1800 1 B h0 or SYS MB CMP1 BRO CHO D1 J1900 3 Channel 1 SYS MB CMP1 BR0 CH1 D0 J2000 1 SYS MB CMP1 BR0 CH1 D1 J2100 3 CMP 1 Channel 0 SYS MB CMP1 BR1 CH0 D0 J2200 1 Branch 1 SYS MB CMP1 BR1 CH0 D1 J2300 3 Channel 1 SYS MB CMP1 BR1 CH1 D0 J2400 1 SYS MB CMP1 BR1 CH1 D1 J2500 3 Upgrade path DIMMs should be added with each group populated in the order shown Related Information a FB DIMM Configuration Guidelines for Sun SPARC Enterprise T5240 Servers on page 100 m Identify Faulty FB DIMMs Using the show faulty Command on page 85 m Remove FB DIMMs on page 86 m Install Replacement FB DIMMs on page 88 m Verify Successful Replacement of Faulty FB DIMMs on page 90 m Upgrade Memory Configuration With Additional FB DIMMs on page 93 Servicing Motherboard Components 99 100 FB DIMM Configuration Guidelines for Sun SPARC Enterprise T5240 Servers When planning FB DIMM upgrades to Sun SPARC Enterprise T5240 servers observe the follo
123. lug the hard drive data cable from J6401 on the motherboard b Remove the hard drive data cable from its seat on the CMP air duct c Place the hard drive cable end out of the way of the air duct 5 Unpack the replacement FB DIMMs and place them on an antistatic mat 6 Ensure that the ejector tabs on the connector that will receive the FB DIMM are in the open position 7 Align the FB DIMM notch with the key in the connector Caution Ensure that the orientation is correct The FB DIMM might be damaged if the orientation is reversed FIGURE Installing FB DIMMs 8 Push the FB DIMM into the connector until the ejector tabs lock the FB DIMM in place If the FB DIMM does not easily seat into the connector verify that the orientation of the FB DIMM is as shown in FIGURE Installing FB DIMMs on page 89 Servicing Motherboard Components 89 9 Repeat Step 6 through Step 8 until all new FB DIMMs are installed 10 SPARC Enterprise T5140 servers Reconnect the hard drive cable a Route the hard drive data cable over the fan module and along the air duct b Plug the data cable into J6401 on the motherboard 11 Install the top cover See Install the Top Cover on page 181 12 Slide the server into the rack See Return the Server to the Normal Rack Position on page 184 13 Connect the power cords See Connect Power Cords to the Server on page 185 Note As soon as the power cords are connec
124. major boards and internal system cables as well as front and rear panel features Infrastructure Boards in Sun SPARC Enterprise T5140 Servers on page 2 Infrastructure Boards in Sun SPARC Enterprise T5240 Servers on page 3 Internal System Cables for Sun SPARC Enterprise T5140 Servers on page 4 Internal System Cables for Sun SPARC Enterprise T5240 Servers on page 5 Front Panel Controls and Indicators on Sun SPARC Enterprise T5140 Servers on page 5 Rear Panel Components and Indicators on Sun SPARC Enterprise T5140 Servers on page 8 Front Panel Controls and Indicators on Sun SPARC Enterprise T5240 Servers on page 10 Rear Panel Components and Indicators on Sun SPARC Enterprise T5240 Servers on page 13 Status LEDs for Ethernet Ports and the Network Management Port on page 16 Related Information Identifying FRUs in Sun SPARC Enterprise T5140 Servers on page 187 Identifying FRUs in Sun SPARC Enterprise T5240 Servers on page 201 Infrastructure Boards in Sun SPARC Enterprise 5140 Servers Oracle s Sun SPARC Enterprise T5140 servers are based on a 1U chassis family The following table provides a summary of the circuit boards used in these servers Board Description Motherboard This board includes two CMP modules slots for 16 FB DIMM memory control subsystems and all service processor ILOM logic It also hosts a removable SCC module which contains all MAC addre
125. mbly Press the filler panel in from the rear until it snaps into place as shown in the following figure 112 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 FIGURE Installing a PCIe Card Sun SPARC Enterprise T5240 10 11 Insert the PCIe XAUI card into the correct slot on the riser board Replace the PCIe XAUI riser See Install a PCle XAUI Riser on page 109 Install the top cover See Install the Top Cover on page 181 Slide the server into the rack See Return the Server to the Normal Rack Position on page 184 Connect any data cables required to the PCIe XAUI card Route data cables through the cable management arm Connect the power supplies See Connect Power Cords to the Server on page 185 Servicing Motherboard Components 113 Note As soon as the power cords are connected standby power is applied Depending on how the firmware is configured the system might boot at this time 12 Power on the server See Power On the Server Using the poweron Command on page 185 or Power On the Server Using the Front Panel Power Button on page 186 Related Information m Remove a PCle or XAUI Card on page 111 m Remove a PCle XAUI Riser on page 107 a Install a PCle XAUI Riser on page 109 PCIe and XAUI Card Reference for Sun SPARC Enterprise T5140 Servers The following table shows the physical PCle XAUI slot locatio
126. min setting the account role to Administrator and the CLI mode to alom gt create SP users admin Creating user Enter new password Enter new password again Created SP users admin gt set SP users admin role Administrator Set role to Administrator gt set SP users admin cli_mode alom Set cli_mode to alom Note The asterisks in the example will not appear when you enter your password You can combine the create and set commands on a single line gt create SP users admin role Administrator cli_mode alom Creating user Enter new password Enter new password again Created SP users admin Detecting and Managing Faults 35 3 Log out of the root account after you have finished creating the new account 4 Log into the ALOM CLI shell indicated by the sc gt prompt from the ILOM login prompt using the username and password you created in Step 2 login admin Password Waiting for daemons to initialize Daemons ready Integrated Lights Out Manager Version 3 0 0 0 Copyright 2007 2010 Oracle and or its affiliates All rights reserved Use is subject to license terms sco Note Multiple service processor accounts can be active concurrently A user can be logged in under one account using the ILOM shell and another account using the ALOM CMT shell Related Information m Diagnostics To
127. n page 109 4 Use the ILOM setdate command to set the day and time See the Oracle Integrated Lights Out Manager ILOM 3 0 Supplement for SPARC Enterprise T5140 and T5240 Servers 5 After returning the server to operation check and reset the Solaris OS date Related Information m Remove a Battery on page 117 Servicing the SCC Module These topics explain how to replace a faulty SCC module a SCC Module Overview on page 118 m Remove the SCC Module on page 119 a Install the SCC Module on page 119 SCC Module Overview The SCC module contains system host ID MAC addresses and configuration variable settings for ILOM If you are replacing a motherboard you must move the SCC module from the old motherboard to the new one Related Information m Remove the SCC Module on page 119 a Install the SCC Module on page 119 118 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 V Remove the SCC Module 1 Remove the PCIe XAUI riser 2 See Remove a PCle XAUI Riser on page 107 2 Locate the SCC module 3 Pull the SCC module straight up from its connector Related Information m SCC Module Overview on page 118 m Install the SCC Module on page 119 Y Install the SCC Module 1 Unpack the replacement SCC module and set it on an antistatic mat 2 Align the SCC module with its connector on the motherboard Note The SCC module and its con
128. n page 38 Examples of POST Management on page 40 Run POST in Maximum Mode on page 42 Clear POST Detected Faults on page 44 Managing Faults Using the PSH Feature These topics explain how to use the Solaris Predictive Self Healing PSH feature to diagnose conditions that may develop into hardware failures over time allowing for corrective intervention before the failure occurs Solaris PSH Feature Overview on page 47 PSH Detected Fault Console Message on page 47 Identify PSH Detected Faults With fmdump on page 48 Clear PSH Detected Faults on page 50 46 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Solaris PSH Feature Overview The Solaris OS uses the Fault Manager daemon fmd 1M which starts at boot time and runs in the background to monitor the system If a component generates an error the daemon handles the error by correlating the error with data from previous errors and other related information to diagnose the problem Once diagnosed the Fault Manager daemon assigns the problem a Universal Unique Identifier UUID that distinguishes the problem across any set of systems When possible the Fault Manager daemon initiates steps to self heal the failed component and take the component offline The daemon also logs the fault to the syslogd daemon and provides a fault notification with a message ID MSGID You can use the message ID to get additional information
129. n page 79 m 8 disk capable backplane remove HDD7 See Eight Drive Capable Backplane Configuration Reference on page 80 a 16 disk capable backplane remove HDD13 See Sixteen Drive Capable Backplane Configuration Reference on page 81 5 Release the DVD USB module from the hard drive backplane Use the finger indentation in the hard drive bay below the DVD USB module to extend the release tab FIGURE Removing the DVD USB Module illustrates removal from a SPARC Enterprise T5140 server 148 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 6 Slide the DVD USB module out of the hard drive cage 7 Place the module on an antistatic mat Related Information a Install the DVD USB Module on page 149 m Servicing the Hard Drive Backplane on page 158 Install the DVD USB Module Caution Be certain the DVD type and Hard Drive backplane are compatible both are SATA or both are PATA types Special keying will resist installation of a PATA DVD into a SATA type DVD bay Do not force the module if you meet resistance or you may damage the backplane DVD USB Module or both 1 Slide the DVD USB module into the front of the chassis until it seats FIGURE Installing the DVD USB Module Illustrates installing in a SPARC Enterprise T5140 server 2 Slide the pull tab back into the system Servicing Boards and Components 149 3 Install the hard drive you removed duri
130. nal information 6 Switch from the system console to the gt prompt by typing the Hash Period key sequence 7 At the gt prompt type the stop SYS command Note You can also use the Power button on the front of the server to initiate a graceful server shutdown See Power Off the Server Power Button Graceful on page 64 This button is recessed to prevent accidental server power off Use the tip of a pen to operate this button Refer to the Oracle Integrated Lights Out Manager ILOM 3 0 Supplement for Sun SPARC Enterprise T5140 and T5240 Servers for more information about the poweroff command Related Information m Power Off the Server Power Button Graceful on page 64 m Power Off the Server Emergency Shutdown on page 64 Preparing to Service the System 63 oo V Power Off the Server Power Button Graceful Press and release the Power button If necessary use a pen or pencil to press the Power button Related Information m Power Off the Server Service Processor Command on page 62 m Power Off the Server Emergency Shutdown on page 64 Power Off the Server Emergency Shutdown Caution All applications and files will be closed abruptly without saving changes File system corruption might occur Press and hold the Power button for four seconds Related Information m Power Off the Server Service Processor Command on page 62 m P
131. nal memory mezzanine assembly which provides an additional 16 FB DIMM slots Servers that have the memory mezzanine assembly can support for the following additional memory configuration groups m 24 FB DIMMs Groups 1 2 3 and 4 fully populated motherboard 8 FB DIMM slots in the memory mezzanine assembly a 32 FB DIMMs Groups 1 2 3 4 and 5 fully populated motherboard fully populated memory mezzanine assembly 102 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 The following table identifies the order in which FB DIMMS must be added when upgrading the memory capacity of a Sun SPARC Enterprise T5240 server These groups are shown in FIGURE FB DIMM Configuration With Memory Mezzanine Assembly Sun SPARC Enterprise T5240 Servers CMP1 CMPO BRanchO BRanch 1 BRanch 0 BRanch 1 CHannd 1 CHanndO CHanndO CHannd 1 A CHannd 1 CHanndO CHanndO CHannd 1 Memory mezzanine 0 The following table identifies the order in which FB DIMMS must be added when upgrading the memory capacity of a Sun SPARC Enterprise T5240 server The rows representing FB DIMMs in the memory mezzanine assembly are shaded TABLE FB DIMM Configuration Installation Map Sun SPARC Enterprise T5240 Servers FB DIMM FB DIMM Installation Branch Name Channel Name FRU Name Connector Order CMP 0 Branch 0 Channel 0 SYS MB CMP0 BRO CHO DO J0500 dl SYS MB CMP0 BRO CHO D1 J0600 2
132. ndby power to the power supply backplane even when the server is powered off To avoid personal injury or damage to the server you must disconnect the power cords before servicing the power supply backplane V Remove the Power Supply Backplane Note the chassis serial number and server part number They are printed on a label located on the side of the chassis 1 Remove the motherboard assembly See Remove the Motherboard Assembly on page 125 2 Remove the power supplies a Grasp the power supply handle and press the release latch b Slide the power supply out of the system See the following figure Servicing Boards and Components 173 FIGURE Removing a Power Supply From a Sun SPARC Enterprise T5240 Server 3 Remove the power distribution board See Remove the Power Distribution Board on page 167 4 Remove the No 2 Phillips screw securing the power supply backplane to the power supply bay 5 Lift the power supply backplane up and off its standoffs and out of the system FIGURE Removing a Power Supply Backplane From a Sun SPARC Enterprise T5240 Server 6 Place the power supply backplane on an antistatic mat 174 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Related Information m Install the Power Supply Backplane on page 176 V Install the Power Supply Backplane 1 Mount the power supply backplane to the front of the power supply bay Place the backpla
133. ne over its standoffs Press down toward the floor of the chassis FIGURE Installing a Power Supply Backplane Illustrating an Installation in a Sun SPARC Enterprise T5240 Server 2 Secure the power supply backplane with one No 2 Phillips screw 3 Install the power distribution board See Install the Power Distribution Board on page 170 4 Install the power supplies Slide each power supply into its bay until the power supply locks into place Servicing Boards and Components 175 FIGURE Installing a Power Supply Illustrating Installation of a Power Supply in a Sun SPARC Enterprise T5240 Server 5 Install the motherboard assembly See Install the Motherboard Assembly on page 127 Related Information m Remove the Power Supply Backplane on page 174 Servicing Paddle Cards These topics explain how to remove and install paddle cards in Sun SPARC Enterprise T5140 and T5240 servers m Paddle Card Overview on page 178 m Remove the Paddle Card on page 178 a Install the Paddle Card on page 179 176 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Paddle Card Overview The paddle card serves as the interconnect between the power distribution board and the fan power boards hard drive backplane and front panel I O board Related Information m Remove the Paddle Card on page 178 V Remove the Paddle Card 1 Remove the motherboard assembly See
134. nector are keyed 3 Press the SCC module down until it seats 4 Install PCIe XAUI riser 2 See Install a PCle XAUI Riser on page 109 5 Install the top cover See Install the Top Cover on page 181 6 Slide the server into the rack See Reinstall the Server in the Rack on page 182 7 Connect the power supplies Connect Power Cords to the Server on page 185 Note As soon as the power cords are connected standby power is applied Depending on how the firmware is configured the system might boot at this time 8 Power on the server See Power On the Server Using the poweron Command on page 185 or Power On the Server Using the Front Panel Power Button on page 186 Servicing Motherboard Components 119 Related Information a SCC Module Overview on page 118 m Remove a Memory Mezzanine Assembly on page 120 A Servicing the Memory Mezzanine Assembly Sun SPARC Enterprise T5240 These topics explain how to remove and install a memory mezzanine assembly m Memory Mezzanine Assembly Overview on page 120 m Remove a Memory Mezzanine Assembly on page 120 a Install a Memory Mezzanine Assembly on page 122 Memory Mezzanine Assembly Overview The memory mezzanine assembly must be removed in order to access the following components Motherboard FB DIMMs Motherboard m Power distribution board m Power supply backplane Sun SPARC Enterpr
135. nfiguration so that you can install the FB DIMMs in the replacement motherboard a SCC PROM 13 Using a No 2 Phillips screwdriver remove the four screws that secure the motherboard assembly to the bus bar Caution If you touch the heat sink when removing the bus bar screw you might get burned Note Set the four screws aside You must use these screws to attach the motherboard to the bus bar during installation 14 Loosen the captive screw securing the motherboard to the chassis The captive screw is green and is located to the left of the bus bar screws 15 Using the green handle slide the motherboard toward the back of the system and lift it out of the chassis Caution Some components on the motherboard might be hot Use caution when handling the motherboard especially near the CMP heat sinks Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 FIGURE Removing the Motherboard Assembly Sun SPARC Enterprise T5140 Server Shown 16 Place the motherboard assembly on an antistatic mat Related Information m Install the Motherboard Assembly on page 127 V Install the Motherboard Assembly Caution This procedure requires that you handle components that are sensitive to static discharge Static discharges can cause the components to fail 1 Position the motherboard so that its screw holes align with the chassis standoffs Servicing Motherboard Components
136. ng in standby mode and can be quickly returned to full function e Slow blink A normal but transitory activity is taking place Slow blinking might indicate that system diagnostics are running or the system is booting Power button The recessed Power button toggles the system on or off e Press once to turn the system on e Press once to shut the system down in a normal manner e Press and hold for 4 seconds to perform an emergency shutdown Power Supply REAR Provides the following operational PSU indications Fault LED PS e Off Indicates a steady state no service action is required amber e Steady on Indicates that a power supply failure event has been acknowledged and a service action is required on at least one PSU Overtemp LED Provides the following operational temperature indications amber e Off Indicates a steady state no service action is required e Steady on Indicates that a temperature failure event has been acknowledged and a service action is required Fan Fault LED TOP Provides the following operational fan indications amber FAN e Off Indicates a steady state no service action is required e Steady on Indicates that a fan failure event has been acknowledged and a service action is required on at least one of the fan modules Identifying Server Components 11 Related Information a LED Overview on page 23 FIGURE Rear Panel Components and Indicators on Sun SPARC
137. ng the DVD USB module removal procedure 4 Plug in the power cords 5 Power on the system See Power On the Server Using the poweron Command on page 185 or Power On the Server Using the Front Panel Power Button on page 186 Related Information m Remove the DVD USB Module on page 147 m Servicing the Hard Drive Backplane on page 158 Servicing Fan Power Boards These topics explain how to remove and install fan power boards m Fan Power Board Overview on page 150 m Remove the Fan Power Board on page 151 m Install the Fan Power Board on page 152 Related Information m Remove the Hard Drive Backplane on page 159 Fan Power Board Overview Fan power boards carry power to the system fan modules They also contain fan module status LEDs and carry status and control data for the fan modules You must remove both fan power boards in order to access the following components m Paddle card m Sun SPARC Enterprise T5240 server Hard drive data cables Related Information m Remove the Fan Power Board on page 151 a Install the Fan Power Board on page 152 150 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual e December 2010 m Servicing Paddle Cards on page 177 V Remove the Fan Power Board If you are removing the fan power boards to access the paddle card or hard drive cage you must remove the server from the rack See Remove the Server From the
138. ns on the Sun SPARC Enterprise T5140 server as viewed from the rear of the system TABLE FB DIMM Configuration Installation Map Sun SPARC Enterprise T5240 Servers PCIe 0 XAUI 0 PCle 1 XAUI 1 PCIe 2 TABLE PCIe and XAUI Support Sun SPARC Enterprise T5140 Servers Slot PCle Controller Supported Device Types FRU Name PCleOor 1 x8 PCle operating at x8 SYS MB RISERO PCIEO XAUI 0 XAUI expansion card SYS MB RISERO XAUIO PCle lor 0 x8 PCle operating at x8 SYS MB RISER1 PCIE1 XAUI 1t XAUI expansion card SYS MB RISER1 XAUI1 PCle 2 0 x16 PCle operating at x8 SYS MB RISER2 PCIE2 Slots 0 and 1 are shared PCle XAUI slots You can only install one or the other type of card t Slots 0 and 1 are shared PCle XAUI slots You can only install one or the other type of card PCIe controller 1 also supports the on board Ethernet controller for the NETO NET1 NET2 and NET3 ports PCle controller 0 also supports the on board storage controllers for the hard drives DVD and USB ports 114 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 PCIe and XAUI Card Reference for Sun SPARC Enterprise T5240 Servers The following table shows the physical PCle XAUI slot locations on the Sun SPARC Enterprise T5240 server as viewed from the rear of the system TABLE FB DIMM Configuration Installation Map Sun SPARC Enterprise T5240 Servers PCIe 3 PCIe 4 PCIe 5 PCIe 0 XAUI 0 PCIe 1 XAUI 1 PCIe 2 TA
139. nsive processor and memory tests min If diag_mode normal runs minimum set of tests diag_trigger none Does not run POST on reset diag_verbosity user_reset power_on_reset error_reset all_resets none Runs POST upon user initiated resets Only runs POST for the first power on This option is the default Runs POST if fatal errors are detected Runs POST after any reset No POST output is displayed Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 TABLE ILOM Properties Used to Manage POST Operations Parameter Values Description min POST output displays functional tests with a banner and pinwheel normal POST output displays all test and informational messages max POST displays all test informational and some debugging messages The following flowchart is a graphic illustration of the same set of ILOM set command variables Detecting and Managing Faults 39 FIGURE Flowchart of ILOM Properties Used to Manage POST Operations Service Mode Forces a Sun prescribed level of diagnostic execution Overrides user defined settings as if parameters were diag_level max diag_verbosity max diag_trigger all resets diag_mode User defined settings are not modified Normal Mode Diagnostic execution is enabled User defined settings control test coverage and verbosity via diag_level diag_verbosity diag_trigger user reset diag trigger power on rese
140. nstalled 9 Rotate the air duct back into its operating position The air duct snaps into position above the CMP and memory modules 10 SPARC Enterprise T5140 server Reconnect the hard drive data cable a Route the hard drive data cable over the fan module and along the air duct b Plug the data cable into J6401 on the motherboard 94 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 11 Install the top cover See Install the Top Cover on page 181 12 Slide the server into the rack See Return the Server to the Normal Rack Position on page 184 13 Connect the power supplies See Connect Power Cords to the Server on page 185 Note As soon as the power cords are connected standby power is applied Depending on how the firmware is configured the system might boot at this time 14 Power on the server See Power On the Server Using the poweron Command on page 185 or Power On the Server Using the Front Panel Power Button on page 186 15 Perform the following steps to verify that there are no faults a Set the virtual keyswitch to diag so that POST will run in Service mode gt set SYS keyswitch_state Diag Set keyswitch_state to Diag b Power cycle the system gt stop SYS Are you sure you want to stop SYS y n y Stopping SYS gt start SYS Are you sure you want to start SYS y n y Starting SYS Note
141. ols Quick Reference on page 19 a ILOM Troubleshooting Overview on page 25 a Service Related ILOM Command Summary on page 28 Detecting Faults With POST These topics explain how to use POST as a diagnostic tool m POST Overview on page 37 m Managing POST Operations on page 37 m Run POST in Maximum Mode on page 42 m Clear POST Detected Faults on page 44 36 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 m POST Output Quick Reference on page 45 POST Overview Power on self test POST is a group of PROM based tests that run when the server is powered on or when it is reset POST checks the basic integrity of the critical hardware components in the server CMP memory and I O subsystem If POST detects a faulty component the component is disabled automatically If the system is able to run without the disabled component it will boot when POST completes its tests For example if POST detects a faulty processor core the core will be disabled and once POST completes its test sequence the system will boot and run using the remaining cores You can control various aspects of how POST performs its operations For example you can specify the events that cause POST to run the level of testing POST performs and the amount of diagnostic information POST displays You use the ILOM set command to control the state of the applicable ILOM properties These propertie
142. on page 73 removed to service the Capable Backplane Install a Hard Drive hard drive backplane Configuration on page 75 Reference on page 80 or Sixteen Drive Capable Backplane Configuration Reference on page 81 6 DVD USB module Servicing DVD USB Must be removed to SYS DVD Modules on page 146 service the hard drive SYS USBBD backplane 7 Right control panel light Servicing Front Control Metal light pipe bracket N A pipe assembly Panel Light Pipe Assemblies on page 163 is not a FRU Identifying FRUs in Sun SPARC Enterprise T5240 Servers 207 Power Distribution Fan Module Components in Sun SPARC Enterprise T5240 Servers FIGURE Power Distribution Fan Module Components Sun SPARC Enterprise T5240 Servers 208 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 The following table identifies the power distribution and fan module components in the server and points to instructions for servicing them TABLE Power Distribution Fan Module Components Sun SPARC Enterprise T5240 Servers Item FRU Replacement Instructions Notes FRU Name If Applicable 1 Air duct Remove the Air Duct Must be installed to N A on page 105 provide proper cooling Install the Air Duct on to the system Must be page 106 removed to install the memory mezzanine assembly 2 Power supply backplane Servicing Power Supply This part is bundled N A Backplanes Sun SPARC with the
143. ove the PCI cross beam and relevant riser to access a PCIe XAUI card Caution This procedure requires that you handle components that are sensitive to static discharge This sensitivity can cause the component to fail Caution Ensure that all power is removed from the server before removing or installing expansion cards You must disconnect the power cords before performing this procedure You must remove PCle riser 2 when servicing the SCC module You must remove all three PCle XAUI risers when servicing the motherboard Remove a PCle XAUI Riser 1 Power off the server See Removing Power From the System on page 62 2 Disconnect all power cables See Disconnect Power Cords From the Server on page 64 3 Attach an antistatic wrist strap 4 Disconnect any data cables connected to the cards on the PCIe XAUI riser being removed Label the cables to ensure proper connection later 5 Slide the server out of the rack See Extend the Server to the Maintenance Position on page 65 6 If you are servicing a PCle XAUI card locate its position in the system 7 Remove the PCI cross beam Servicing Motherboard Components 107 a Loosen the two captive Phillips screws on each end of the removable PCI cross beam b Slide the PCI cross beam back to remove it from the chassis Two mushroom standoffs secure the removable cross beam to the back of the system FIGURE Removing the PCle XAUI Rise
144. ower Off the Server Power Button Graceful on page 64 Disconnect Power Cords From the Server Unplug all power cords from the server Caution Because 3 3v standby power is always present in the system you must unplug the power cords before accessing any cold serviceable components Positioning the System for Servicing These topics explain how to position the system so you can access the components that need servicing m Extend the Server to the Maintenance Position on page 65 m Remove the Server From the Rack on page 66 64 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 V Extend the Server to the Maintenance Position The following components can be serviced with the server in the maintenance position Hard drives Fan modules Power supplies DVD USB module Fan power boards FB DIMMs PCle XAUI cards Motherboard battery SCC module If the server is installed in a rack with extendable slide rails use this procedure to extend the server to the maintenance position 1 Optional Use the set SYS LOCATE command from the gt prompt to locate the system that requires maintenance gt set SYS LOCATE value Fast_Blink Once you have located the server press the Locator LED and button to turn it off Verify that no cables will be damaged or will interfere when the server is extended Although the cable management arm CMA that is supplied with the serve
145. ower supplies 8 Slide each power supply into its bay until the power supply locks into place 170 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 FIGURE Installing a Power Supply in a Sun SPARC Enterprise T5140 Server 9 SPARC Enterprise T5240 server Install the mezzanine riser guide 10 Install the motherboard assembly See Install the Motherboard Assembly on page 127 Note After replacing the power distribution board and powering on the system you must run the ALOM CMT setcsn and setcpn commands to set the electronically readable chassis serial number and server part number 11 At the ALOM CMT command line interface use the setcsn command to set the chassis serial number and the setcpn command to set the server part number on the power distribution board The following is an example of the command line dialog used to set the chassis serial number and server part number for a Sun SPARC Enterprise T5140 server Servicing Boards and Components 171 Caution When performing the following steps use special care to enter the correct numbers Once the power distribution board has been programmed with a chassis serial number or server part number the number cannot be changed sc gt setsc sc_servicemode true Warning misuse of this mode may invalidate your warranty sc gt setesn c chassis_serial_number Are you sure you want to permanently set the Chassis Serial Number to
146. ping SYS gt start SYS Are you sure you want to start SYS y n y Starting SYS Note The server takes about one minute to power off Use the show HOST command to determine when the host has been powered off The console will display status Powered Off c Switch to the system console to view POST output Watch the POST output for possible fault messages The following output indicates that POST did not detect any faults gt start SYS console 0 gt INFO 0 gt POST Passed all devices 0 gt POST Return to VBSC 0 gt Master set ACK for vbsc runpost command and spin ooo a ooo O Servicing Motherboard Components 91 Note Depending on the configuration of ILOM POST variables and whether POST detected faults or not the system might boot or the system might remain at the ok prompt If the system is at the ok prompt type boot d Return the virtual keyswitch to Normal mode gt set SYS keyswitch_state Normal Set ketswitch_state to Normal e Switch to the system console and type the Solaris OS fmadm faulty command fmadm faulty No memory faults should be displayed If faults are reported refer to the diagnostics instructions described in ILOM Troubleshooting Overview on page 25 for guidance in troubleshooting the fault 5 Switch to the ILOM command shell 6 Run the show faulty command gt show faulty Target Property V
147. power Enterprise T5240 distribution board and Servers on page 173 bus bar 3 Power distribution Servicing Power Bus bar is attached to the SYS PDB board bus bar Distribution Boards on PDB with four screws page 166 If replacing a defective PDB you must move the bus bar to the new board and program the chassis serial number 4 Paddle card Servicing Paddle Includes the top cover SYS CONNBD Cards on page 177 interlock switch 5 Fan power boards Servicing Fan Power Must be removed to SYS FANBDO Boards on page 150 service the paddle card SYS FANBD1 6 Fan modules Servicing Fan Modules At least five fan modules SYS FANBDO FMO on page 131 must be installed in the SYS FANBD0O FM1 re SYS FANBDO FM2 SYS FANBD1 FMO SYS FANBD1 FM1 SYS FANBD1 FM2 7 Power supplies Servicing Power Two power supplies SYS PSO Supplies on page 137 provide N 1 SYS PS1 A fan module might not be present in this slot for some configurations 8 P 8 Identifying FRUs in Sun SPARC Enterprise T5240 Servers redundancy 209 Internal Cables for Onboard SAS Controller Cards in Sun SPARC Enterprise T5240 Servers There are two SAS controller card options for the SPARC Enterprise T5140 and T5240 servers both options support RAID The standard option uses the on board SAS controller card preinstalled on every server The second option is a StorageTek SAS RAID Internal Host Bus Adapter HBA PCle card The internal cabling of yo
148. r Sun SPARC Enterprise T5140 FIGURE Removing the PCle XAUI Riser Sun SPARC Enterprise T5240 8 Loosen the captive screw securing the riser to the motherboard 9 Lift the riser up to remove it from the system Remove the riser and any PCle XAUI cards attached to it as a unit 108 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Related Information m Install a PCle XAUI Riser on page 109 m Remove a PCle or XAUI Card on page 111 m Install a PCIe or XAUI Card on page 111 Y Install a PCIe XAUI Riser 1 Lower the PCIe XAUI riser and any cards attached to it into the system Note PCle XAUI and PCIe risers have keyed connectors to prevent incorrect installation on the motherboard The following figure illustrates this step for Sun SPARC Enterprise T5140 servers FIGURE Installing the PCle XAUI Riser Sun SPARC Enterprise T5140 The following figure illustrates the same process for Sun SPARC Enterprise T5240 servers Servicing Motherboard Components 109 FIGURE Installing the PCIle XAUI Riser Sun SPARC Enterprise T5240 8 9 Ensure that the PCIe back panels are properly engaged with the corresponding slots in the motherboard tray back panel connector assembly Tighten the captive screw to secure the riser to the motherboard Install the PCI cross beam Slide the cross beam forward over the PCIe XAUI risers Ensure that the cross beam is
149. r 2010 Sixteen Drive Capable Backplane Configuration Reference The following table identifies the hard drive slot numbering in a sixteen drive capable backplane TABLE Physical Drive Locations in a Sixteen Drive Capable Backplane HDD3 HDD7 HDD12 HDD15 HDD2 HDD6 HDD11 HDD14 HDD1 HDD5 HDD9 DVD HDDO HDD4 HDD8 HDD10 HDD13 The following table matches the FRU names and the default OpenBoot PROM Solaris drive pathnames with the physical drive locations in a sixteen drive capable backplane TABLE Physical Drive Locations FRU Addresses and Default Drive Pathnames for a Sixteen Drive Capable Backplane Physical Location FRU Address OpenBoot PROM Solaris Default Drive Pathname HDDO SYS HDDO c0 dsk c1t0d0 HDD1 SYS HDD1 c0 dsk c1t1d0 HDD2 SYS HDD2 c0 dsk c1t2d0 HDD3 SYS HDD3 c0 dsk c1t3d0 HDD4 SYS HDD4 c0 dsk c1t4d0 HDD5 SYS HDD5 c0 dsk c1t5d0 HDD6 SYS HDD6 c0 dsk c1t6d0 HDD7 SYS HDD7 c0 dsk c1t7d0 HDD8 SYS HDD8 c0 dsk c1t8d0 HDD9 SYS HDD9 c0 dsk c1t9d0 HDD10 SYS HDD10 c0 dsk c1t10d0 HDD11 SYS HDD11 c0 dsk c1t11d0 HDD12 SYS HDD12 c0 dsk c1t12d0 HDD13 SYS HDD13 c0 dsk c1t13d0 Servicing Hard Drives 81 82 TABLE Physical Drive Locations FRU Addresses and Default Drive Pathnames for a Sixteen Drive Capable Backplane Continued Physical Location FRU Address OpenBoot PROM Solaris Default Drive Pathname HDD14 SYS HDD14 c0 dsk c1t14d0 HDD15 SYS HDD15 c0 dsk c1t15d0 DV
150. r is hinged to accommodate extending the server you should ensure that all cables and cords are capable of extending From the front of the server release the two slide release latches as shown in the following figure Squeeze the green slide release latches to release the slide rails Preparing to Service the System 65 FIGURE Slide Release Latches 4 While squeezing the slide release latches slowly pull the server forward until the slide rails latch V Remove the Server From the Rack The server must be removed from the rack to remove or install the following components Motherboard Power distribution board Power supply backplane Sun SPARC Enterprise T5240 server Paddle card Disk cage Hard drive backplane Front panel light pipe assemblies 66 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Caution If necessary use two people to dismount and carry the chassis 1 Disconnect all the cables and power cords from the server 2 Extend the server to the maintenance position See Power Off the Server Service Processor Command on page 62 3 Press the metal lever that is located on the inner side of the rail to disconnect the cable management arm CMA from the rail assembly as shown in the following figure The CMA is still attached to the cabinet but the server chassis is now disconnected from the CMA FIGURE Metal Lever and C
151. re Legend 1 2 3 4 6 Locator LED and button Hard Drive map Service Required LED Power OK LED Power button Power Supply Service Required LED Overtemp LED Fan Module Service Required LED N OA Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 The following table provides descriptions of these controls and indicators TABLE Front Panel Controls and Indicators Sun SPARC Enterprise T5140 and T5240 Servers LED or Button Icon or Label Description Locator LED WW The Locator LED can be turned on to identify a particular system When on it and button blinks rabidly There are three methods for turning a Locator LED on white e Issuing the I LOM command set SYS LOCATE value Fast_Blink e Issuing the ALOM CMT command setlocator on e Pressing the Locator button Service If on indicates that service is required POST and ILOM are two diagnostics Required LED tools that can detect a fault or failure resulting in this indication amber VAN The ILOM show faulty command provides details about any faults that cause this indicator to light Under some fault conditions individual component fault LEDs are lit in addition to the system Service Required LED Power OK Provides the following indications LED e Off System is not running in its normal state System power might be off green The service processor might be running e Steady on System is powered on and is running in its normal
152. roper system cooling Must be removed to access motherboard FB DIMMs motherboard power distribution board power supply backplane and paddle card N A See FB DIMM Configuration Guidelines for Sun SPARC Enterprise T5240 Servers on page 100 N A SYS MB CMP0 MRO SYS MB CMP1 MR1 Identifying FRUs in Sun SPARC Enterprise T5240 Servers 205 I O Components in Sun SPARC Enterprise T5240 Servers FIGURE I O Components Sun SPARC Enterprise T5240 Servers 206 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 The following table identifies the I O components in the server and points to instructions for servicing them TABLE I O Components Sun SPARC Enterprise T5240 Servers Item FRU Replacement Instructions Notes FRU Name If Applicable 1 Top cover Remove the Top Cover Removing top coverif N A on page 69 the system is running Install the Top Cover will result in immediate on page 181 shutdown 2 Hard drive backplane Servicing the Hard SYS SASBP Drive Backplane on page 158 3 Hard drive cage Servicing the Hard Must be removed to N A Drive Cage on page 153 service hard drive backplane and front control panel light pipes 4 Left control panel light Servicing Front Control Metal light pipe bracket N A pipe assembly Panel Light Pipe is not a FRU Assemblies on page 163 5 Hard drives Remove a Hard Drive Hard drives must be See Eight Drive
153. rprise T5140 Servers 194 HDD Data Cable Routing for SAS RAID Controller Cards in Four Disk Capable Sun SPARC Enterprise T5140 Servers 197 HDD Data Cable Routing for SAS RAID Controller Cards in Eight Disk Capable Sun SPARC Enterprise T5140 Servers 198 Identifying FRUs in Sun SPARC Enterprise T5240 Servers 201 Motherboard Components in Sun SPARC Enterprise T5240 Servers 202 Memory Mezzanine Components in Sun SPARC Enterprise T5240 Servers 204 I O Components in Sun SPARC Enterprise T5240 Servers 206 Power Distribution Fan Module Components in Sun SPARC Enterprise T5240 Servers 208 Internal Cables for Onboard SAS Controller Cards in Sun SPARC Enterprise T5240 Servers 210 HDD Data Cable Routing for SAS RAID Controller Cards in Sun SPARC Enterprise T5240 Servers 213 Index 215 xii Sun SPARC Enterprise T5140 and T5240 Servers Service Manual e December 2010 Preface This service manual is for experienced system engineers with training in servicing Oracle s Sun SPARC Enterprise T5140 and T5240 servers The manual contains detailed instructions for troubleshooting repairing and upgrading server components To use the information in this document you must have experience working with advanced server technology This preface contains the following topics m UNIX Commands on page xiii m Shell Prompts on page xiv m Related Documentation on page xiv m Documentation Support and Training on page xv
154. s Service Manual December 2010 Servicing Power Supplies The topics explain how to remove and replace power supply modules m Power Supplies Overview on page 137 m Remove a Power Supply on page 139 m Install a Power Supply on page 142 m Power Supply Configuration Reference on page 144 Power Supplies Overview These servers are equipped with redundant hot swappable power supplies With redundant power supplies you can remove and replace a power supply without shutting the server down Some models of the server use AC input power and other models use DC input power For input power specifications for both AC and DC models refer to the Sun SPARC Enterprise T5140 and T5240 Server Site Planning Guide The server models that run on DC input power require you to build the input power cable to specific safety guidelines For instructions on building the DC power cables and the safety guidelines refer to the Sun SPARC Enterprise T5140 and T5240 Server Installation Guide Note The instructions in this manual use the AC server models as examples However unless noted otherwise the instructions also apply to the DC server models Power Supply Status LEDs Each power supply contains a series of LEDs visible when looking at the back panel of the system 137 FIGURE Power Supply LEDs Sun SPARC Enterprise T5140 Server Shown The following table describes the three power supply LEDs
155. s are listed and described in ILOM Properties that Affect POST Behavior on page 38 Related Information m Managing POST Operations on page 37 Managing POST Operations These topics explain how to control the way POST performs its operations m ILOM Properties that Affect POST Behavior on page 38 m Examples of POST Management on page 40 Related Information m ILOM Properties that Affect POST Behavior on page 38 m Examples of POST Management on page 40 m POST Output Quick Reference on page 45 Detecting and Managing Faults 37 ILOM Properties that Affect POST Behavior The following table describes the ILOM properties that determine how POST performs its operations Note The value of keyswitch_state must be normal when individual POST parameters are changed TABLE ILOM Properties Used to Manage POST Operations Parameter Values Description keyswitch_state normal The system can power on and run POST based on the other parameter settings This parameter overrides all other commands diag The system runs POST based on predetermined settings stby The system cannot power on locked The system can power on and run POST but no flash updates can be made diag_mode off POST does not run normal Runs POST according to diag_level value service Runs POST with preset values for diag_level and diag_verbosity diag_level max If diag_mode normal runs all the minimum tests plus exte
156. s are located in the removable PCI cross beam Press the filler panel into the cross beam from the rear m Sun SPARC Enterprise T5240 PCIe filler panels are located on the riser board assembly Press the filler panel into the riser board back panel from the rear Caution To ensure proper system cooling and EMI shielding you must use the appropriate PCle filler panel for the server Related Information Install a PCIe or XAUI Card on page 111 Remove a PCle XAUI Riser on page 107 Install a PCle XAUI Riser on page 109 V Install a PCIe or XAUI Card 1 2 Unpack the replacement PCIe or XAUI card and place it on an antistatic mat Locate the proper PCIe XAUI slot for the card you are replacing Servicing Motherboard Components 111 3 If necessary review the PCIe and XAUI card guidelines to plan your installation See PCIe and XAUI Card Reference for Sun SPARC Enterprise T5140 Servers on page 114 for additional information 4 Remove the PClIe XAUI riser board See Remove a PCle XAUI Riser on page 107 5 Remove the PCI filler panel m Sun SPARC Enterprise T5140 servers PCIe filler panels are located in the removable PCI cross beam Press the filler panel in from the rear until it snaps into place as shown in the following figure FIGURE Installing a PCIe Card Sun SPARC Enterprise T5140 m Sun SPARC Enterprise T5240 servers PCle filler panels are located on the riser board asse
157. s granted by Oracle and Fujitsu Limited and or any affiliate of either of them in connection with this document or any product or technology described herein are those expressly set forth in the license agreement pursuant to which the product or technology is provided EXCEPT AS EXPRESSLY SET FORTH IN SUCH AGREEMENT ORACLE OR FUJITSU LIMITED AND OR THEIR AFFILIATES MAKE Nt REPRESENTATIONS OR WARRANTIES OF ANY KIND EXPRESS OR IMPLIED REGARDING SUCH PRODUCT OR TECHNOLOGY OR THIS DOCUMENT WHICH ARE ALL PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Unless otherwise expressly set forth in such Eat to the extent allowed by applicable law in no event shall Oracle or Fujitsu Limited and or any of their affiliates have any liability to any third party under any legal theory for any loss of revenues or profits loss of use or data or business interruptions or for any indirect special incidental or consequential damages even if advised of the possibility of such damages DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO T
158. s indicated by the Fault LED by running the ILOM show faulty command The Fault LED indication is verified if the show faulty command lists that power supply as faulty 3 Locate and release the cable management arm CMA a Press and hold the tab as show in the following figure b Rotate the cable management arm out of the way so that you can access the power supply Servicing Power Supplies 139 FIGURE Cable management Arm Release Mechanism 4 Based on the model of your server AC or DC remove power from the server in one of the following ways m AC server models Disconnect the power cord from the faulty power supply a DC server models Turn off the power using the circuit breaker on the power source cable at the Wago connector on the server DC power supply unit Instead turn off A Caution For server models with DC input power do not disconnect the power the power at the circuit breaker on the power source 5 Grasp the power supply handle and press the release latch 140 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 FIGURE Power Supply Release Handle Sun SPARC Enterprise T5140 Servers FIGURE Power Supply Release Handle Sun SPARC Enterprise T5240 Servers 6 Pull the power supply out of the chassis Servicing Power Supplies 141 V Install a Power Supply 1 Align the replacement power supply with the empty power supply chass
159. s voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions Electrostatic Discharge Safety Measures Electrostatic discharge ESD sensitive devices such as the motherboards PCI cards hard drives and memory cards require special handling Caution Circuit boards and hard drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards Do not touch the components along their connector edges Caution You must disconnect both power supplies before servicing any of the components documented in this chapter Antistatic Wrist Strap Use Wear an antistatic wrist strap and use an antistatic mat when handling components such as hard drive assemblies circuit boards or PCI cards When servicing or removing server components attach an antistatic strap to your wrist and then to a metal area on the chassis Following this practice equalizes the electrical potentials between you and the server Note An antistatic wrist strap is no longer included in the accessory kit for the Sun SPARC Enterprise T5140 and T5240 servers However antistatic wrist straps are still included with options Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Antistatic Mat Place ESD sensitive components such
160. se e Off Read or write activity is in progress e Flashes on and off This occurs during hot plug operations It can be ignored Note The front and rear panel Service Required LEDs also light when the system detects a hard drive fault Related Information m Remove a Hard Drive on page 73 m Install a Hard Drive on page 75 YV Remove a Hard Drive Removing a hard drive from the server is a three step process You must first identify the drive you wish to remove unconfigure that drive from the server and then manually remove the drive from the chassis Servicing Hard Drives 73 1 At the Solaris prompt type the cfgadm al command This will list all drives in the device tree including drives that are not configured cfgadm al This command should identify the Ap_id for the hard drive you plan to remove as shown below Ap_id Type Receptacle Occupant Condition c0 scsi bus connected configured unknown c0 dsk c1t0d0 disk connected configured unknown c0 dsk c1t1d0 disk connected configured unknown usb0 1 unknown empty unconfigured ok usb0 2 unknown empty unconfigured ok usb0 3 unknown empty unconfigured ok usb1 1 unknown empty unconfigured ok usb1 2 unknown empty unconfigured ok usb1 3 unknown empty unconfigured ok usb2 1 unknown empty unconfigured ok usb2 2 unknown empty unconfigured ok usb2 3 unknown empty unconfigured ok usb2 4 unknown empty unconfigured ok usb2
161. show faulty detects a fault the service processor logs the fault disables the faulty component and causes the Service Required LED to light In the following example FB DIMM module SYS MB CMP0 BR1 CH0 D0 is disabled gt show faulty Target SP faultmgmt 0 SP faultmgmt 0 SP faultmgmt 0 faults 0 SP faultmgmt 0 faults 0 Property fru timestamp timestamp sp_detected_fault M SYS MB CMP0 BR1 CH0 D0 Dec 21 16 40 56 Dec 21 16 40 56 SYS MB CMP0 BR1 CH0 D0 Forced fail POST Detecting and Managing Faults 43 Note The system can boot and run using memory that was not disabled Related Information a Clear POST Detected Faults on page 44 m Examples of POST Management on page 40 m POST Output Quick Reference on page 45 Y Clear POST Detected Faults In most cases when POST detects a faulty component POST logs the fault and automatically takes the failed component out of operation by placing the component in the ASR blacklist See Managing Components With Automatic System Recovery Commands on page 52 In most cases the replacement of the faulty FRU is detected when the service processor is reset or power cycled In this case the fault is automatically cleared from the system This procedure describes how to identify a POST detected fault and if necessary manually clear the fault 1 After replacing a faulty FRU enter the show faulty command to
162. sses host ID and ILOM configuration data Power distribution board This board distributes main 12V power from the power supplies to the rest of the system This board is directly connected to the paddle card and to the motherboard via a bus bar and ribbon cable This board also supports a top cover safety interlock kill switch Paddle card This board serves as the interconnect between the power distribution board and the fan power boards disk drive backplane and front I O board Fan power boards 2 These boards carry power to the system fan modules In addition these boards contain fan module status LEDs and transmit status and control data for the fan modules Hard drive backplane This board includes the connectors for the hard drives This board also contains the interconnect for the front I O board Power and Locator buttons and system component status LEDs Each drive has its own Power Activity Fault and Ready to Remove LEDs Front I O board This board connects directly to the hard drive backplane This board is packaged with the DVD drive as a single unit Related Information m Infrastructure Boards in Sun SPARC Enterprise T5240 Servers on page 3 2 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 m Identifying FRUs in Sun SPARC Enterprise T5140 Servers on page 187 m Identifying FRUs in Sun SPARC Enterprise T5240 Servers on page 201 Infrastructure Boards
163. ssis standoffs This is shown in the following figure 156 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 FIGURE Installing a Hard Drive Cage Illustrating Installation in a Sun SPARC Enterprise T5240 Server 2 Connect the hard drive data cables Press the plug into its socket until the plug snaps into place If the cables do not reach the hard drive cage perform this step after Step 4 3 Sun SPARC Enterprise T5140 server 8 disk capable Remove fan FM1 4 Slide the hard drive cage back until the hard drive backplane engages with the paddle card connector 5 Replace the No 2 Phillips screws securing the hard drive cage to the chassis Two screws secure the disk cage to each side of the chassis 6 Sun SPARC Enterprise T5240 server Install the fan power boards See Install the Fan Power Board on page 152 Servicing Boards and Components 157 10 11 Sun SPARC Enterprise T5240 server Install the fan modules See Install a Fan Module on page 135 Install the top cover See Install the Top Cover on page 181 Sun SPARC Enterprise T5140 Install the inner glides Slide each inner glide onto the mounting studs on the server until the glide snaps into place Sun SPARC Enterprise T5140 Install the server into the rack See Reinstall the Server in the Rack on page 182 Install the hard drives Note Take care to be certain you are ins
164. structions described in General Safety Information on page 59 empty FB DIMM slots If the server includes a memory mezzanine this caution A Caution Do not leave FB DIMM slots empty You must install filler panels in all applies to those FB DIMM slots as well 86 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 1 Extend the server to the maintenance position See Extend the Server to the Maintenance Position on page 65 2 Remove power from the server See Disconnect Power Cords From the Server on page 64 3 Remove the top cover See Remove the Top Cover on page 69 4 For SPARC Enterprise T5140 servers disconnect and stow the hard drive data cable a Unplug the hard drive data cable from J6401 on the motherboard b Remove the hard drive data cable from its seat on the CMP air duct c Place the hard drive cable end out of the way of the air duct 5 Rotate the air duct up and toward the front of the system 6 Press the Fault Locator button on the motherboard to identify the FB DIMMs that need to be replaced Tip Make a note of the faulty FB DIMM location Note For memory configuration information see FB DIMM Configuration Guidelines for Sun SPARC Enterprise T5140 Servers on page 96 or FB DIMM Configuration Guidelines for Sun SPARC Enterprise T5240 Servers on page 100 7 Push down on the ejector tabs on each side of the FB DIMM
165. t error reset System boot OpenBoot PROM Solaris boot Examples of POST Management This topic shows examples of the ILOM set command being used to configure POST behavior The examples illustrate only a subset of the ILOM properties that can be used to control POST operations 40 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Note When you change individual POST parameter values the keyswitch_state value must be set to normal keyswitch_state Set to normal You put POST in its default mode by setting the virtual keyswitch property to normal This enables the system to turn on and for POST to run gt set SYS keyswitch_state normal Set keyswitch_state to normal keyswitch_state Set to diag You can apply preconfigured diagnostic settings to POST operations by setting the virtual keyswitch property to diag gt set SYS keyswitch_state diag Set keyswitch_state to diag diag_mode Set to off You can prevent POST from running by setting the diag_mode property to off gt set SYS diag_mode off Set diag_mode to off diag_mode Set to service You force POST to run with a set of preconfigured values for diag_level and diag_verbosity by setting the diag_mode property to service gt set SYS diag_mode service Set diag_mode to service Related Information m ILOM Properties th
166. talling the hard drives in the correct drive bays 12 13 See Install a Hard Drive on page 75 Install the DVD USB module See Install the DVD USB Module on page 149 Connect the power cords Note As soon as the power cords are connected standby power is applied Depending on how the firmware is configured the system might boot at this time 14 Power on the system See Power On the Server Using the poweron Command on page 185 Related Information m Remove the Hard Drive Cage on page 154 158 Servicing the Hard Drive Backplane These topics explain how to remove and install hard drive backplanes a Hard Drive Backplane Overview on page 159 m Remove the Hard Drive Backplane on page 159 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 m Install the Hard Drive Backplane on page 161 Hard Drive Backplane Overview The hard drive backplane is housed in the hard drive cage It provides data and control signal connectors for the hard drives It also provides the interconnect for the front I O board power and locator buttons and system component status LEDs Note Each drive has its own Power Activity Fault and Ready to Remove LEDs Related Information m Remove the Hard Drive Backplane on page 159 m Install the Hard Drive Backplane on page 161 Remove the Hard Drive Backplane 1 Remove the hard drive cage
167. ted standby power is applied Depending on how the firmware is configured the system might boot at this time Related Information a Remove FB DIMMs on page 86 m Verify Successful Replacement of Faulty FB DIMMs on page 90 V Verify Successful Replacement of Faulty FB DIMMs 1 Access the ILOM gt prompt Refer to the Integrated Lights Out Manager 3 0 ILOM 3 0 Supplement for SPARC Enterprise T5140 and T5240 Servers for instructions 2 Use the show faulty command to determine how to clear the fault a If show faulty indicates a POST detected the fault go to Step 3 a If show faulty indicates a host detected fault output displays a UUID go directly to Step 4 90 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 3 Use the set command to enable the FB DIMM that was disabled by POST In most cases replacement of a faulty FB DIMM is detected when the service processor is power cycled In those cases the fault is automatically cleared from the system If show faulty still displays the fault clear it with the set command gt set SYS MB CMP0 BRO CH0O DO component_state Enabled 4 Perform the following steps to verify the repair a Set the virtual keyswitch to diag so that POST will run in Service mode gt set SYS keyswitch_state Diag Set keyswitch_state to Diag b Power cycle the system gt stop SYS Are you sure you want to stop SYS y n y Stop
168. the Power Distribution Board Note the chassis serial number and server part number There are printed on a label located on the side of the chassis 1 Remove the motherboard assembly See Remove the Motherboard Assembly on page 125 2 SPARC Enterprise T5140 server Remove all power supplies a Grasp the power supply handle and press the release latch See the following figure b Slide the power supply out of the system Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 FIGURE Removing a Power Supply From a Sun SPARC Enterprise T5140 Server 3 SPARC Enterprise T5240 server Remove the mezzanine riser guide See Remove a Memory Mezzanine Assembly on page 120 4 Disconnect the top cover interlock cable from the power distribution board 5 SPARC Enterprise T5240 server Disconnect the ribbon cable between the power distribution board and the power supply backplane See Panel 1 in the following figure FIGURE Removing a Power Distribution Board From a Sun SPARC Enterprise T5240 Server Servicing Boards and Components 167 6 SPARC Enterprise T5240 server Remove the four No 2 Phillips screws securing the power distribution board to the power supply backplane 7 Remove the No 2 Phillips screw securing the power distribution board to the chassis as shown in the following figure FIGURE Removing the Power Distribution Board From a Sun SPARC Enterprise T5140 Server 8
169. the System These topics describe how to prepare the Sun SPARC Enterprise T5140 and T5240 servers for servicing General Safety Information on page 59 Essential Tools on page 61 Find the Chassis Serial Number on page 61 Removing Power From the System on page 62 Positioning the System for Servicing on page 64 Accessing Internal Components on page 69 General Safety Information For your protection observe the following safety precautions when setting up your equipment Follow all cautions and instructions marked on the equipment and described in the documentation shipped with your system Follow all cautions and instructions marked on the equipment and described in the Sun SPARC Enterprise T5140 and T5240 Servers Safety and Compliance Guide Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment s electrical rating label Follow the electrostatic discharge safety practices as described in this section Safety Symbols You will see the following symbols in various places in the server documentation Note the explanations provided next to each symbol 59 Caution There is a risk of personal injury or equipment damage To avoid personal injury and equipment damage follow the instructions Caution Hot surface Avoid contact Surfaces are hot and might cause personal injury if touched Caution Hazardou
170. tional Customize individual tests Click on the name of the test to select and customize individual tests Note Use the System Exerciser High Stress Mode to test system operations Use the Component Stress High setting for the highest stress possible Detecting and Managing Faults 57 58 6 Click the Start button to start the test process Status and error messages appear in the test messages area located across the bottom of the window You can stop testing at any time by clicking the Stop button Status and error messages appear in the test messages area spread across the bottom of the window Note You can stop the test process at any time by clicking on the Stop button 7 To check for SunVTS messages click on the Logs tab You can view any of the following logs Information Detailed versions of all the status and error messages that appear in the test messages area Test Error Detailed error messages from individual tests VTS Kernel vt sk Error Error messages pertaining to SunVTS software itself Look here if SunVTS software appears to be acting strangely especially when it starts up Solaris OS Messages var adm messages A file containing messages generated by the operating system and various applications Test Messages var sunvts logs A directory containing the log files Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Preparing to Service
171. ts in Sun SPARC Enterprise T5140 Servers FIGURE Power Distribution Fan Module Components Sun SPARC Enterprise T5140 Servers 192 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 The following table identifies the power distribution and fan module components in the server and points to instructions for servicing them TABLE Power Distribution Fan Module Components Sun SPARC Enterprise T5140 Servers Item FRU Replacement Instructions Notes FRU Name If Applicable 1 Air duct Remove the Air Duct Must be installed to N A on page 105 provide proper cooling Install the Air Duct on to the system page 106 2 Power distribution Servicing Power Bus bar is attached to the SYS PDB board bus bar Distribution Boards on PDB with four screws page 166 If replacing a defective PDB you must move the bus bar to the new board and program the chassis serial number using the setscn command 3 Paddle card Servicing Paddle Includes the top cover SYS CONNBD Cards on page 177 interlock switch 4 Fan power boards Servicing Fan Power Must be removed to SYS FANBDO Boards on page 150 service the paddle card SYS FANBD1 5 Power supplies Servicing Power Two power supplies SYS PSO Supplies on page 137 provide N 1 SYS PS1 redundancy 6 Fan modules Servicing Fan Modules At least six fan modules SYS FANBD0 FM0 on page 131 must be installed in the SyS FANBDO FM1 aes SYS FANBD0 FM2 SY
172. ts to all FRUs unless one is specified See Display FRU Information With the show Command on page 34 showkeyswitch Sets the virtual keyswitch Turns the Locator LED on the server on or off Displays the environmental status of the host server This information includes system temperatures power supply front panel LED hard drive fan voltage and current sensor status See Display FRU Information With the show Command on page 34 Displays current system faults See Faults Displayed by show faulty on page 31 Displays information about the FRUs in the server Displays the status of the virtual keyswitch 30 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 TABLE Service Related Commands Continued ILOM Command ALOM CMT Command Description show SYS LOCATE showlocator show SP logs event list showlogs b lines e lines show HOST v g lines p logtype r pl showplat form v Related Information Displays the current state of the Locator LED as either on or off Displays the history of all events logged in the service processor event buffers in RAM or the persistent buffers Displays information about the operating state of the host system the system serial number and whether the hardware is providing service m Managing Components With Automatic System Recovery Commands on page 52 Faults Displayed by show f
173. ty to Disabled gt set SYS MB CMP0 BR1 CH0 DO component_state Disabled 2 Reset the server so that the ASR command takes effect gt stop SYS Are you sure you want to stop SYS y n y Stopping SYS 54 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 gt start SYS Are you sure you want to start SYS y n y Starting SYS Note In the ILOM shell there is no notification when the system is actually powered off Powering off takes about a minute Use the show HOST command to determine if the host has powered off Related Information m View the System Message Log Files on page 51 m Display System Components on page 53 m Enable System Components on page 55 Enable System Components You enable a component by setting its component_state property to Enabled This removes the component from the ASR blacklist 1 At the gt prompt set the component_state property to Enabled gt set SYS MB CMP0 BR1 CH0 DO component_state Enabled 2 Reset the server so that the ASR command takes effect gt stop SYS Are you sure you want to stop SYS y n y Stopping SYS gt start SYS Are you sure you want to start SYS y n y Starting SYS Note In the ILOM shell there is no notification when the system is actually powered off Powering off takes about a minute Use the show HOST command to determine if the host has powered o
174. uide HTML Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Part Application Title Number Format Location Installation Sun SPARC Enterprise T5140 and T5240 820 3315 PDF Online Servers Installation Guide HTML Administrati Sun SPARC Enterprise T5140 and T5240 820 3316 PDF Online on Servers Administration Guide HTML Service Sun SPARC Enterprise T5140 and T5240 820 3318 PDF Online Servers Service Manual HTML Safety Sun SPARC Enterprise T5140 and T5240 820 3319 PDF Online Servers Safety and Compliance Guide Remote Oracle Integrated Lights Out Manager 820 6684 PDF Online Managemen ILOM 3 0 Supplement for Sun SPARC HTML t Enterprise T5140 and T5240 Servers Documentation Support and Training Additional resources are available at the following web sites Documentation http www sun com documentation E Support http www sun com support m Training http www sun com training Documentation Feedback Submit comments about this document by clicking the Feedback link at http docs sun com Please include the title and part number of your document with your feedback Sun SPARC Enterprise T5140 and T5240 Servers Service Manual part number 820 3318 14 Preface Xv xvi Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Identifying Server Components These topics identify key components of the Sun SPARC Enterprise T5140 and T5240 servers including
175. ules in the eight hard drive capable Sun SPARC Enterprise T5140 server TABLE Fan Module Locations and FRU Names for Sun SPARC Enterprise T5140 Servers With an 8 Disk Capable Backplane SYS FANBD1 FMO SYS FANBD1 FM1 SYS FANBD1 FM2 Empty SYS FANBD0O FMO SYS FANBD0 FM1 SYS FANBD0O FM2 SYS FANBD0O FM3 Front of System Fan Module Configurations for Sun SPARC Enterprise T5240 Servers 8 and 16 Disk Capable The following table shows the FRU device names for the fan modules in Sun SPARC Enterprise T5240 servers This information applies to both the eight hard drive capable and sixteen hard drive capable version of the system TABLE Fan Module Locations and FRU Names for Sun SPARC Enterprise T5240 Servers With an 8 or 16 Disk Capable Backplane SYS FANBD1 FMO SYS FANBD1 FM1 Empty SYS FANBD0O FMO SYS FANBD0O FM1 SYS FANBDO FM2 Front of System 132 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Fan Module Status LEDs Each fan module contains a pair of LEDs which are visible when you open the fan compartment access door The following table describes the status LEDs located on the fan modules TABLE Fan Module Status LEDs LED Color Notes Power OK Green This LED is lit when the system is powered on OK and the fan module is functioning correctly Service Required Amber This LED is lit when the fan module is faulty In addition the system Fan Fault LED is lit In
176. un SPARC Enterprise T5240 120 Memory Mezzanine Assembly Overview 120 v Remove a Memory Mezzanine Assembly 120 v Installa Memory Mezzanine Assembly 122 Servicing the Motherboard Assembly 124 Motherboard Servicing Overview 124 v Remove the Motherboard Assembly 125 v Install the Motherboard Assembly 127 Servicing Fan Modules 131 Fan Module Overview 131 Contents ix x Fan Module Configurations for Sun SPARC Enterprise T5140 Servers 4 and 8 Disk Capable 132 Fan Module Configurations for Sun SPARC Enterprise T5240 Servers 8 and 16 Disk Capable 132 Fan Module Status LEDs 133 v Remove a Fan Module 134 v Installa Fan Module 135 Servicing Power Supplies 137 Power Supplies Overview 137 Power Supply Status LEDs 137 v Remove a Power Supply 139 v Installa Power Supply 142 Power Supply Configuration Reference 144 Servicing Boards and Components 145 Important Safety Instructions 145 Servicing DVD USB Modules 146 DVD USB Module Overview 147 v Remove the DVD USB Module 147 v Install the DVD USB Module 149 Servicing Fan Power Boards 150 Fan Power Board Overview 150 v Remove the Fan Power Board 151 v Install the Fan Power Board 152 Servicing the Hard Drive Cage 153 Hard Drive Cage Overview 154 v Remove the Hard Drive Cage 154 v Install the Hard Drive Cage 156 Servicing the Hard Drive Backplane 158 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 Hard Drive Backplane Overview 159 v
177. until the FB DIMM is released Caution FB DIMMs and heat sinks on the motherboard may be hot Servicing Motherboard Components 87 FIGURE Removing FB DIMMs 8 Grasp the top corners of the faulty FB DIMM and lift it out of its slot 9 Place the FB DIMM on an antistatic mat 10 Repeat Step 7 through Step 9 for any other FB DIMMs you intend to remove 11 If you do not plan to install replacement FB DIMMs at this time install filler panels in the empty slots Related Information m Install Replacement FB DIMMs on page 88 m Verify Successful Replacement of Faulty FB DIMMs on page 90 V Install Replacement FB DIMMs Before beginning this procedure ensure that you are familiar with the information provided in these topics m Preparing to Service the System on page 59 a FB DIMM Configuration Guidelines for Sun SPARC Enterprise T5140 Servers on page 96 Note If the server is already extended and open begin the procedure at Step 4 1 Extend the server to the maintenance position See Extend the Server to the Maintenance Position on page 65 88 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 2 Remove power from the server See Disconnect Power Cords From the Server on page 64 3 Remove the top cover See Remove the Top Cover on page 69 4 SPARC Enterprise T5140 servers Disconnect and stow the hard drive data cable a Unp
178. ur server will be different depending on the SAS controller card option you choose 210 Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 FIGURE Internal Cables for Onboard SAS Controller Cards Eight Disk Capable Sun SPARC Enterprise T5240 Servers T inl pe ns Figure Legend 1 Top cover safety interlock 2 PDB to power supply backplane cable 3 Motherboard to PDB cable 4 Hard drive data cables TABLE Data Cable Routing Details Eight Disk Capable SPARC Enterprise T5240 Servers Item FRU Connections Routing notes 4 HDD data Lower cable in the figure From Routed between CMP Module 0 CMP0 and cable J4101 SASO on the motherboard to CMP Module 1 CMP1 then under the chassis J0301 on the hard drive backplane center wall and then under the fan power board 4 HDD data Upper cable in the figure From Routed along CMP Module 1 CMP1 then cable J4102 SAS1 on the motherboard to under the chassis center wall and then under the J0302 on the hard drive backplane fan power boards Identifying FRUs in Sun SPARC Enterprise T5240 Servers 211 FIGURE Internal Cables for Onboard SAS Controller Cards Sixteen Disk Capable Sun SPARC Enterprise T5240 Servers Figure Legend 1 Top cover safety interlock 2 PDB to power supply backplane cable 3 Motherboard to PDB cable 4 Hard drive data cable TABLE Data Cable Routing Details Eight Disk Capab
179. vers Service Manual December 2010 Index A AC Present power supply LED 21 143 airflow blocked 22 antistatic wrist strap 60 ASR blacklist 52 asrkeys system components 53 B battery FRU name 189 203 locating 116 blacklist ASR 52 bootmode command 29 break command 28 Cc cable management arm 139 clearfault command 28 clearing POST detected faults 44 clearing PSH detected faults 50 command fmdump 48 removefru 29 setdate 118 setlocator 30 setlocator 65 setscn 193 show faulty 24 showfaults 30 showfru 30 component_state ILOM component property 45 components disabled automatically by POST 53 displaying state of 53 displaying using showcomponent command 53 console command 28 42 console command 96 consolehistory command 28 D DC server models 140 143 diag_level parameter 38 diag_mode parameter 38 diag_trigger parameter 38 diag_verbosity parameter 38 diagnostics low level 37 running remotely 25 dmesg command 51 DVD drive FRU name 191 207 E electrostatic discharge ESD preventing using an antistatic mat 61 preventing using an antistatic wrist strap 60 safety measures 60 enablecomponent command 45 environmental faults 21 22 26 event log checking the PSH 49 EVENT_ID FRU 48 F Fan Fault system LED interpreting to diagnose faults 23 verifying state with replacement fan module 136 fan module determining fault state 23 Fault LED 23
180. wing memory configuration guidelines The motherboard has 16 slots that support industry standard FB DIMMs Use only 1 5 volt FB DIMMs in SPARC Enterprise T5140 and T5240 servers Sun SPARC Enterprise T5240 servers support three FB DIMM configurations 8 FB DIMMs Group 1 in FIGURE FB DIMM Configuration on Motherboard Sun SPARC Enterprise T5240 Servers on page 101 a 12 FB DIMMs Groups 1 and 2 in FIGURE FB DIMM Configuration on Motherboard Sun SPARC Enterprise T5240 Servers on page 101 a 16 FB DIMMs Groups 1 2 and 3 in FIGURE FB DIMM Configuration on Motherboard Sun SPARC Enterprise T5240 Servers on page 101 SPARC Enterprise T5240 servers can be equipped with a memory mezzanine assembly which provides an additional 16 FB DIMM slots All FB DIMMs within a single CMP branch must have the same capacity If the System Firmware is at least version 7 1 7 f the FB DIMM capacities on different CPUs can be different When replacing a faulty FB DIMM the replacement FB DIMM must have the same FRU part number as the FB DIMM being replaced If you are not able to obtain a replacement FB DIMM with the same FRU part number may need to replace all the FB DIMMs in the branch to ensure that all FB DIMMs in that branch have the same FRU part number Sun SPARC Enterprise T5140 and T5240 Servers Service Manual December 2010 FIGURE BRanch 0 CMP1 Ranch 1 BRanch 0 CMPO FB DIMM Configuration on

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