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Aspire 5710/5710G/5310/5310G Series Service Guide

1. fy AR 6 06 gt 2 Q 0006 Displays help on hot keys Acer eSettings Launches the Acer eSettings in Acer eManager Acer ePower Launches the Acer ePower Management in Acer Management Empowering Technology See Empowering Technology on page 18 Puts the computer in Sleep mode lt Fn gt lt F5 gt Display toggle Switches display output between the display screen external monitor if connected and both Screen blank Turns the display screen backlight off to save power Press any key to return Touchpad toggle Turns the internal touchpad on and off lt Fn gt lt F6 gt lt Fn gt lt F gt lt Fn gt lt F8 gt Speaker toggle Turns the speakers on and off Brightness up Increases the screen brightness Brightness down Decreases the screen brightness Play Pause Plays or pauses the media il Stop Stops the media playing lt Fn gt lt x gt lt Fn gt lt z gt lt Fn gt lt Home gt lt Fn gt lt Pg Up gt 1 __ Special Key You can locate the Euro symbol and US dollar sign at the upper center and or bottom right of your keyb
2. ngs APIO 8222 System Management Mode SMM area ay extemal C2 cache size 6Bh Load custom defaults optional 6Ch W iu sss Display shadow area message 6Eh Display possible high address for UMB recovery 441 Check for configuration errors Set up hardware interrupt vectors 7Eh NENNEN Initialize coprocessor if present 80h D S S S S Disable onboard Super ports and IRQs SSsS SNSse Late POST device initialization 82h x Detect and install external RS232 ports 83h w S S S S Configure non MCD IDE controllers 84h w s Detect and install external parallel ports 85h WG gt s Initialize PC compatible PnP ISA devices 86h D S S S S Re initialize onboard ports 87h Configure Motherboard Configurable Devices optional Chapter 4 118 o FO o sssi 9 E _ 9h _ mp _ wm fr boards m oomoo wm GewhwetSsegmentegser __ Sm beeps on checksum failure Check for SMART drive optional for SMART drive Check for SMART drive optional O m __ n _________________ nae haar torus em Beton number of ATA and aves __ qm Same ay
3. Options About Exil poe 4 pa LT oF 1 101 LI TIU E i 4 kl i iu Launch Manager Launch Manager allows you to set the four easy launch buttons see their locations mentioned in Easy rh Launch Manager Betton Confiqursbon i creat E Empowenng Teche ITEM E Mail E Meil Menager J Browser 1 Launch Manager Launch Merger Launch Buttons You can access the Launch Manager by clicking Start gt All Programs gt Launch Manager to start the application Chapter 1 29 Hardware Specifications and Configurations Processor CPU type Intel Core 2 Duo processor T7300 T7500 T7700 4MB L2 cache 2 0 2 2 2 4 800 MHz FSB or higher Intel Core 2 Duo processor T5450 T7100 2 L2 cache 1 66 1 8 667 800 MHz FSB or higher Intel 965PM 965GM Express chipset ICH8M CPU package Intel socket 1466pin FCBGA CPU core voltage 0 944 1 3V CPU Fan True Value Table CPU Temperature Fan Speed Acoustic Level BA m wm s BIOS Supported protocols ACPI 1 0b 2 0 3 0 PCI 2 2 System HDD Password Security Control INT 13h Extensions PnP BIOS 1 0a SMBIOS 2 4 Simple Boot Flag 1 0 Boot Block PCI Bus Power Management Interface Specification USB1 1 2 0 IEEE 1
4. Drag the monitor icons to match the physical of your monitors Display 2 Multiple Monitors XXX Screen resolution Color quality Less _ More hest 32 bit 1280 by 1024 pixels Acer GridVista is a handy utility that offers four pre defined display settings so you can view multiple windows on the same screen To access this function please go to Start gt All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below KEE Ex EE EE Double vertical Triple primary at left Triple primary at right or Quad Acer Gridvista is dual display compatible allowing two displays to be partitioned independently Acer Gridvista is dual display compatible allowing two displays to be partitioned independently AcerGridVista is simple to set up 1 Run Acer GridVista and select your preferred screen configuration for each display from the task bar 2 Drag and drop each window into the appropriate grid 3 Enjoy the convenience of a well organized desktop 28 Chapter 1 NOTE Please ensure that the resolution setting of the second monitor is to the manufacturer s recommended value sc MONE single verticals LH Triple primary at left FH primary at right Grid H Display 1 1 Display
5. File Encryption Enter a password 4 to 12 characters Confirm password Fingerprint profile is not initialized yet Password replacement by Fingerprint disabled Files already encrypted will not be encrypted again Warning about Desktop Search Tools Powered by lt a Acer eDataSecurity Management File Decryption Password I Open the file after decryption You should only open thatis from a safe and reliable source Fingerprint profile is not initialized yet Password replacement by Fingerprint disabled If you forget the password you can use the Supervisor Password instead Warning about Desktop Search Tools Powered by Cancel 23 Acer eLock Management 24 Acer eLock Management is a security utility that allows you to lock your removable data optical and floppy drives to ensure that data cannot be stolen while your notebook is unattended Removable data devices includes USB disk drives USB pen drives USB flash drives USB drives USB memory card readers IEEE 1394 disk drives and any other removable disk drives that can be mounted as a file system when plugged into the system Optical drive devices includes any kind of CD ROM or DVD ROM drives X Floppy disk drives 3 5 inch disks only q Interfaces includes serial ports parallel port infrared IR and Bluetooth To activate Acer eLock Management a
6. m _ 5 p 1 OOO TemmeeQueoo plnl Pee password optional Fear party checkers 5 vt wT Manager PEM G 1 remit rr ipa Redon _ Gp d ________ oT 0 mMelzenotebookdocimg ophoni eee MEN 119 Chapter 4 D2h Chapter 4 Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Mode Output one beep before boot Boot to Mini DOS Clear Huge Segment 120 Index of Symptom to FRU Error Message 121 LCD Related Symptoms LCD backlight doesn t work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed Indicator Related Symptoms Enter BIOS Utility to execute Load Setup Default Settings then reboot system Rec
7. 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press e key The Set Supervisor Password box appears Set Supervisor Password Enter New Password Confirm Hew Password 2 Type a password in the Enter New Password field The password length can not exceed 8 alphanumeric characters A Z a z 0 9 not case sensitive Retype the password in the Confirm New Password field IMPORTANT Be very careful when typing your password because the characters do not appear on the screen 3 Presse After setting the password the computer sets the Supervisor Password parameter to Set 4 lf desired you can opt to enable the Password on boot parameter 5 When you are done press u to save the changes and exit the BIOS Setup Utility 85 Chapter 2 Removing a Password Follow these steps 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Supervisor Password box appears Set Supervisor Password Enter current password Enter New Password Confirm New Password the current password in the Enter Current Password field and press Press e twice without typing anything in the Enter New Password and Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 When you have changed the settings press u to save the changes and exit the BIOS Setup Utility Changing a Password
8. KB INTOO 036 CI wc Th B gt sr aps n H KEYBOARD 14_15KB FV2 88KS WHITE US INTERNATIONAL HEBREW KEYBOARD 14_15KB FV2 89KS WHITE UK KEYBOARD 14_15KB FV2 89KS WHITE TURKISH KEYBOARD 14_15KB FV2 88KS WHITE THAILAND KEYBOARD 14_15KB FV2 89KS WHITE SWISS G KEYBOARD 14_15KB FV2 89KS WHITE SWEDISH KEYBOARD 14_15KB FV2 89KS WHITE SPANISH KEYBOARD WHITE 15 4 SLOVAK KEYBOARD WHITE 15 4 SLO CRO KEYBOARD 14_15KB FV2 88KS WHITE RUSSIAN KEYBOARD 14_15KB FV2 89KS WHITE PORTUGUESE KEYBOARD 14_15KB FV2 89KS WHITE NORWEGIAN KEYBOARD 14_15KB FV2 88KS WHITE KOREAN KEYBOARD 14_15KB FV2 93KS WHITE JAPANESE KEYBOARD 14_15KB FV2 89KS WHITE ITALIAN KEYBOARD 14_15KB FV2 89KS WHITE HUNGARIAN KEYBOARD 14_15KB FV2 88KS 00 058 WHITE GREEK KEYBOARD 14_15KB FV2 89KS 00 059 WHITE GERMAN KEYBOARD 14_15KB FV2 89KS 00 060 WHITE FRENCH KEYBOARD 14_15KB FV2 89KS 00 062 WHITE DUTCH KEYBOARD 14_15KB FV2 89KS 00 063 WHITE DANISH KEYBOARD 14_15KB FV2 89KS 00 064 WHITE CZECH Chapter 6 97 00 037 00 038 00 039 00 040 00 041 00 042 00 043 00 045 00 046 00 047 00 048 00 050 00 052 00 053 00 054 00 057 KEYBOARD
9. Turn the notebook over and detach the strip cover from the front side and remove it A o ou Gently pull up the keyboard to release it from the four snaps as shown 5 Turn over the keyboard as the image shows Then disconnect the keyboard cable from the main board 6 Remove the keyboard from the main unit 7 Disconnect the LCD cable and microphone cable from the main board 99 Chapter 3 3 a 8 Pullthe wireless LAN antennas free from the main unit as shown 9 Remove the four screws securing the hinges 10 Detach the LCD module from the main unit Chapter 3 100 Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1 Remove the screw fastening the ODD from the bottom of the notebook 2 Push the ODD module outwards and gently pull it out as shown 3 Press and release the PC dummy card from the PC slot as shown 4 Then press the release the memory dummy card from the 5 in 1 card reader slot as shown 5 Remove the eight screws fastening the upper case and the lower case assembly on the bottom 6 Remove the eight screws fastening the upper case assembly and the lower case assembly on the front side 101 Chapter 3 7 Disconnect the touchpad left cable button board and LED board from main board 8 Carefully detach the upper case assembly from the lower case assembly Disassembling t
10. Wi Fi in Range 2 Wi Fi Network s Wi Fi Network HG2414 60 Connection Speed 11 Mbps LAN Disconnected Acer eNet Management can save network settings for a location to a profile and automatically switch to the appropriate profile when you move from one location to another Settings stored include network connection settings IP and DNS settings wireless AP details etc as well as default printer settings Security and safety concerns mean that Acer eNet Management does not store username and password information Chapter 1 19 Profile Manager Auto Profile Manager Acer ePower Management i i Acer ePower Management features a straightforward user interface To launch it select Acer ePower Management from the Empowering Technology interface AC Mode Adapter mode The default setting is Maximum Performance You can adjust CPU speed LCD brightness and other settings or click on buttons to turn the following functions on off Wireless LAN Bluetooth CardBus FireWire 1394 Wired LAN and Optical Device if supported DC Mode Battery mode There are three pre defined profiles Balanced Power Saver and High Performance You can also define the power plan optimized for your needs To create new power plan 1 ue 20 Select a predefined power and click the icon shown lower left hand side Enter the name for the newly c
11. adapter cable See the following figure Pin 1 19 to 20 5V Pin 2 OV Ground 2 1 1 Ifthe voltage is not correct replace the power adapter 2 Ifthe voltage is within the range do the following q Replace the System board q If the problem is not corrected see Undetermined Problems on page 125 q If the voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 the power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 Ifthe operational charge does not work see Check the Battery Pack on page 112 111 Chapter 4 To check the battery pack do the following From Software 1 Check out the Power Management in Control Panel 2 Power Meter confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct 3 steps 1 and 2 for both battery and adapter 4 This helps you identify first the problem is on recharging or discharging From Hardware 1 Power off the computer 2 Remove the battery pack and measure the voltage between battery terminals 1 and 6 ground See the following figure 3 the voltage is still less than 7 5 after recharging replace the battery To check the battery charge operation use a discharged batt
12. 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press e key The Set Supervisor Password box appears Set Supervisor Password Enter current password Enter New Password Contirm New Password Type the current password in the Enter Current Password field and press e Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press After setting the password the computer sets the Supervisor Password parameter to Set 5 If desired you can enable the Password on boot parameter 6 When you are done press u to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following setup Notice Changes have been saved continue The password setting is complete after the user presses u Chapter 2 86 87 If the current password entered does not match actual current password screen will show you the Setup Warning setup Warning Invalid password Re enter Password continue If the new password and confirm new password strings do not match the screen will display the following message setup Warning Password da nat match Re enter Password Chapter 2 Boot This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the diskette drive in module bay the onboard hard disk drive and
13. 14_15KB FV2 88KS 00 065 WHITE TRADITIONAL CHINESE KEYBOARD 14_15KB FV2 89KS 00 066 WHITE CANADIAN FRENCH KEYBOARD 14_15KB FV2 89KS 00 067 WHITE BRAZILIAN PORTUGUESE KEYBOARD 14_15KB FV2 89KS 00 068 WHITE BELGIUM KEYBOARD 14_15KB FV2 88KS 00 069 WHITE ARABIC ENGLISH LCD ASSY LCD MODULE 15 4 IN WXGA GLARE FOR CCD W ANTENNA 6M AHCO2 004 3 LCD 15 4 WXGAG LPL LP154WX4 LK 15408 025 TLB2 G 8ms 220nits Nanking LCD 15 4 WXGAG CMO N15412 L05 LK 1540D 017 Glare 220nits 8ms 0 6mm Asahi LCD 15 4 WXGAG AUO 154 02 LK 15405 021 V7 G 8ms 220 15 HWOA LCD 15 4 WXGAG AUO B154EWO02 V7 LK 15405 023 154 WX G LCD 15 4 WXGAG AUO B154EW08 V1 11 15405 025 LCD 15 4 WXGAG SAMSUNG LK 15406 021 LTN154AT01 001 G 220nits 8ms INVERTER BOARD 15 4 19 AHE02 001 LCD WIRESET 15 4 50 2 006 COVER ASSY 15 4 IN LOGO W MIC W ANTENNA 60 AHE02 007 LCD BEZEL ASSY 15 4 FOR CCD 60 AHE02 008 LCD BRACKET SET R amp L 15 4 33 AHE02 003 98 Chapter 6 s DN i SAMO tc screw pa ea 22 LCD FRONT RUBBER 15 4 FRONT RUBBER 15 4 47 47 2004 004 LCD MODULE 15 4 IN WXGA AH902 001 GLARE W ANTENNA LCD 15 4 WXGAG LPL LP154WX4 LK 15408 025 TLB2 0 8ms 220nits Nanking LCD 15 4 WXGAG CMO N15412 L05 LK 1540D 017 Glare
14. 220nits 8ms 0 6mm Asahi LCD 15 4 WXGAG AUO B154EW02 LK 15405 021 V7 G 8ms 220nits HWOA LCD 15 4 WXGAG AUO B154EWO02 V7 LK 15405 023 HW1A 154 WX G OFA LCD 15 4 WXGAG AUO B154EWOB V1 15 4 WXGAG AUO B154EWO08 V1 JLK LK 15405 025 025 15 4 WXGAG SAMSUNG LK 021 LTN154AT01 001 G 220nits 8ms INVERTER INVERTER BOARD 154 15 4 M9 AHEO2 001 2 001 r WIRESET 15 4 FOR W O CCD 902 001 FUNCTION LCD COVER ASSY 15 4 IN LOGO W 60 02 007 MIC W ANTENNA LCD BEZEL ASSY 15 4 FOR W O CCD 160 902 003 FUNCTION ic aracner serrata fico sore panics MAINBOARD MAINBOARD 945PM DISCRETE W 02 001 CARD IN CABLE W O CPU MEMORY MAINBOARD 945GM UMA W CARD 02 001 READER DC IN CABLE W O CPU MEMORY MAINBOARD 943GML UMA W CARD MB AH302 001 READER_DC IN CABLE W O CPU MEMORY MEMORY 512MB DDRII 667 NANYA KN 51203 032 NT512T64UH8BOFN 3C MEMORY Chapter 6 MEMORY 512MB DDRII 667 KN 5120B 023 SAMSUNG M470T6554EZ3 CE6 MEMORY 512MB DDRII 667 HYNIX KN 5120G 019 HYMP564S64CP6 Y5 MEMORY 1GB DDRII 667 NANYA KN 1GB03 014 NT1GT64U8HBOBN 3C MEMORY 1GB DDRII 667 SAMSUNG KN 1GBOB 011 MA70T2953EZ3 CE6 MEMORY 1GB DDRII 667 HYNIX KN 1GB0G 006 HYMP512S64CP8 Y5 i u HEATSINK 60 AHEO2 010 SPEAKER a SPEAKER R 15 4 23 2 002 B S
15. Checksum Error disabled Incorrect password is specified Battery critical LOW In this situation BIOS will issue 4 short beeps then shut down system no message will show Thermal critical High In this situation BIOS will shut down system not show message Reconnect hard disk drive connector Load Default Settings in BIOS Setup Utility Hard disk drive System board BIOS ROM System board DIMM System board DIMM System board Replace RTC battery and Run BIOS Setup Utility to reconfigure system time then reboot system RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system System board 114 Error Message List Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system System board Previous boot incomplete Default configuration Run Load Default Settings in BIOS Setup Utility used RTC battery System board Memory size found by POST differed from Run Load Default Settings in BIOS Setup Utility CMOS DIMM System board Diskette drive A error Check the drive is defined with the proper diskette type in BIOS Setup Utility External Diskette Drive Check on page 109 Incorrect Drive A type run SETUP Check the drive is defined with the proper diskette type in BIOS Setup Utility System cache error Cache dis
16. LED1 Power Suspend LED 5 U5 South Bridge ICH8M 13 LED2 Battery Charge Discharge LED 6 JP6 Internal Track Pad Connector 14 JP11 Mainboard to USB Board Connector 7 JP5 Internal Keyboard Connector 15 JP12 Bluetooth Module Connector JP2 Mainboard to Button Board Connector Chapter 1 Bottom View gt FW N gt PJP 1 PJP2 JP14 JP25 19 17 JP22 JP16 JP18 JP23 JP24 BOLTO am SENT ZLEW F S DC in Power Jack 12 Battery Connector 13 CRT Connector 14 ODD Connector 15 Mini Card TV Tuner Socket 16 MDC Connector 17 CPU Socket 18 Internal Fan Connector 19 RJ45 LAN Connector 20 USB Dual Connector 21 TV out Connecto 22 M s JP27 SATA HDD Connector U23 North Bridge 965PM 965GM U28 U29 Volume Control JP28 DDRII Memory Socket JP29 DDRII Memory Socket U33 Audio Codec Controller Memory Card Slot JP31 Headphone SPDIF Jack JP32 Mic in Jack JP33 Line in Jack Chapter 1 Your Acer Notebook Tour After knowing your computer features let us show you around your new Aspire computer Front View 1 Built in camera 0 3 megapixel web camera for video communication _ Power button Turns the on and off Easy launch buttons Buttons for _ frequently used programs Wireless communication Enables disables the wireless function button indicator Indicates the status of wireless LAN communication
17. a computer If the symptom is not listed see Undetermined Problems on 125 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may indicate a problem with a device such as the way it has been configured NOTE If the system fails after you make changes in the BIOS Setup Utility menus reset the computer enter Setup and install Setup defaults or correct the error Chapter 4 Index of Error Messages Error Code List lt No error code gt lt No error code gt Error Message List Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked Unlock key switch Monitor type does not match CMOS Run Setup Shadow RAM Failed at offset nnnn System RAM Failed at offset nnnn Extended RAM Failed at offset nnnn System battery is dead Replace and run Setup System CMOS checksum bad Default configuration used System timer error Chapter 4 Equipment Configuration Error Causes 1 CPU BIOS Update Code Mismatch 2 IDE Primary Channel Master Drive Error THe causes will be shown before Equipment Configuration Error Memory Error at R xxxxh W xxxxh Real Time Clock Error CMOS Battery Bad CMOSCheksumEmo
18. connector type RJ45 LAN connector location Left side Features Integrated 10 100 1000 BASE T transceiver Wake on LAN support compliant with ACPI 2 0 PCI v2 2 Modem Interface Bluetooth Interface Chipset Foxconn Bluetooth 2 0 EDR Data throughput 723 bps full speed data rate Protocol Bluetooth 1 1 Upgradeable to Bluetooth 1 2 when SIG specification is ratified Interface USB 1 1 Wireless Module 802 11a b g n Hard Disk Drive Interface Vendor amp HGST HTS541680J9SA00 HGST HTS541612J9SA00 HGST HTS541616J9SA00 Toshiba MK2035GSS Model Name Seagate ST980811AS Seagate ST9120822AS Seagate ST9160821AS Toshiba MK8037GSX Toshiba MK1237GSX Toshiba MK1637GSX WD WD800BEVS WD WD1200BEVS WD WD1600BEVS 22RSTO 22RSTO 22RSTO Capacity MB 80000 120000 160000 200000 Bytes per 512 512 512 512 sector Chapter 1 Hard Disk Drive Interface Data heads 3 for Hitachi and 4 for Hitachi Seagate 3 for Seagate 4 for Toshiba Disks 5 RPM ncs 3 x RPM Performance Specifications 2048KB 8192KB 8192KB 8192KB 6 ATA 6 ATA ATAPI 6 ATA 6 6 ATA 6 6 6 6 ATA 6 Max media transfer rate disk buffer Mbytes s Data transfer 100 MB Sec 100 MB Sec 100 MB Sec 100 MB Sec rate Ultra DMA mode 5 Ultra DMA mode 5 Ultra DMA mode 5 Ultra DMA mode 5 host buffer Mbytes s DC Power
19. intermittently Reconnect hard disk CD ROM drives Hard disk connection board System board Peripheral Related Symptoms System configuration does not match the Enter BIOS Setup Utility to execute Load Default Settings then installed devices reboot system Reconnect hard disk CD ROM diskette drives External display does not work correctly Press Fn F5 LCD CRT Both display switching System board USB does not work correctly System board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enabled Device driver Device cable Device System board Keyboard Touchpad Related Symptoms Keyboard one or more keys does not work Reconnect the keyboard cable Keyboard System board Touchpad does not work Reconnect touchpad cable Touchpad board System board Modem Related Symptoms Internal modem does not work correctly Modem phone port modem combo board System board NOTE If you cannot find a symptom or an error in this list and the problem remains see Undetermined Problems on page 125 123 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety o
20. password must be set first Once set you can apply locks to any of the devices Lock s will immediately be set without any reboot necessary and will remain locked after rebooting until unlocked NOTE If you lose your password there is no method to reset it except by reformatting your notebook or taking your notebook to an Acer Customer Service Center Be sure to remember or write down your password Empowering Technology Acer Management Removable Storage Devices Optical Drive Devices Floppy Drive Devices Removable Storage Devices e g USB flash HDD 1394 HDD card reader Chapter 1 Acer Management Acer Management is a powerful utility that does away with the need for recovery disks provided the manufacturer The Acer eRecovery Management utility occupies space in a hidden partition on your system s HDD User created backups are stored on D drive Acer eRecovery Management provides you with Password protection Recovery of applications and drivers Image data backup q Back up to HDD set recovery point q Back up to CD DVD Image data recovery tools q Recover from a hidden partition factory defaults q Recover from the HDD most recent user defined recovery point q Recover from CD DVD Backup Points For more information please refer to Acer eRecovery Management NOTE If your computer did not come
21. re create the failure by running the diagnostic test or by repeating the same operation 3 Usethe following table with the verified symptom to determine which page to go to Power failure The power indicator does not go Power System Check on page 110 on or stay on POST does not complete No beep or error Power On Self Test POST Error Message on codes are indicated page 113 Undetermined Problems on page 125 POST detects an error and displayed messages Error Message List on page 114 On screen Other symptoms i e LCD display problems or Power On Self Test POST Error Message on others page 113 Symptoms cannot be re created intermittent Use the customer reported symptoms and go to problems Power On Self Test POST Error Message on page 113 Intermittent Problems on page 124 Undetermined Problems on page 125 Chapter 4 108 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller driver or diskette A write enabled diagnostic diskette is required NOTE Make sure that the diskette does not have more than one label attached to it Multiple labels can cause damage to the drive or cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if FDD Test is passed as the program runs to FDD Test 3 Follow the instructions in the message window If an error
22. the CD ROM in module bay Information Main Security Advanced Boot Exit Item Specific Help Boot priority order Use 1 or lt gt to select IDE 2 ST980811AS S1 a device then press CD DVD MATSHITADVD RAM 0 8505 F6 to move it up the USB list or F5 to move it PCI LAN MBA v9 0 12 Slot 0400 down the list Press USB HDD lt Esc gt to escape the USB CDROM menu Chapter 2 88 89 The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use Information Main Security Specific Help Exit Discarding Changes Load Setup Defaul Exit System Setup and eee save your changes to Discard Changes Save Changes The table below describes the parameters in this screen Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Changes Exit utility without saving setup data to CMOS Load Setup Defaults Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Chapter 2 BIOS Flash Utility The BIOS flash memory update is required for the following conditions q New versions of system programs q New features or options q Restore a BIOS when it becomes corrupted Use the Phlash utility to update the system BIOS flash ROM NOTE If you do not have a crisis recovery dis
23. with a Recovery CD or System CD please use Acer eRecovery Managements System backup to optical disk feature to burn a backup image to CD or DVD To ensure the best results when recovering your system using a CD or Acer eRecovery Management detach all peripherals except the external Acer ODD if your computer has one including your Acer ezDock Chapter 1 25 Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health status Furthermore Acer eSettings Management enables you to optimize your Windows operating system so your computer runs faster smoother and better Acer eSettings Management also gt Provides a simple graphical user interface for navigating Displays general system status and advanced monitoring for power users Item Value Manufacturer Product Name Operating System Processor System Memory Hard Drive 1 CD DVD Drive 1 Video Total Available Graphics Audio Ethernet 1 Wireless LAN Card 1 Serial Number Getting to know your Acer OrbiCam Acer inc Microsoft Windows Vista Business Intel R Care TM 2 Duo CPU T7300 1GB Hitachi HTS541612J95400 ATA Device HL DT ST DVDRAM GSA T20M Mobile Intel R 865 Express Chipset Family 251 MB Realtek High Definition Audio Broadcom MetLink TM Gigabit Ethernet Intel R PROMireless 3845ABG Network 802D8511F150D711 48CE001636E42243 ZU
24. 105K02C1710000C52500 26 Chapter 1 tem Rubber grip selected models only Launching the Acer OrbiCam To launch the Acer OrbiCam double click on the Acer OrbiCam icon on the screen OR Click Start gt All programs gt Acer gt Acer OrbiCam The Acer OrbiCam capture window appears Hem acer Changing the Acer OrbiCam resolution To change the capture resolution click the displayed resolution button to select the desired resolution Using the Acer OrbiCam as webcam The Acer OrbiCam is automatically selected as the capture device of any instant messenger IM application To use the Acer OrbiCam as a webcam open the IM service then select the video webcam feature You can now broadcast from your location to an IM partner anywhere in the world Chapter 1 27 Using System Utilities NOTE The system utilities work under Microsoft Windows XP only Acer GridVista dual display compatible NOTE This feature is only available on certain models To enable the dual monitor feature of the notebook first ensure that the second monitor is connected then select Start Control Panel Display and click on Settings Select the secondary monitor 2 icon in the display box and then click the check box Extend my windows desktop onto this monitor Finally click Apply to confirm the new settings and click OK to complete the process Display Properties Themes Desktop Screen Saver Appearance Settings
25. 2 11a b g n Wi Fi CERTIFIED solution supporting Acer SignalUp wireless technology q Core logic Intel 965PM 965GM ICH8M north bridge south bridge q Up to 2GB of DDR2 533 677 MHz memory upgradeable to 4GB using two soDIMM modules dual channel support Display and graphics 15 4 WXGA high brightness Acer CrystalBrite TFT LCD 1680 x 1050 pixel resolution 6 lamps q 16 ms typical of off and 8 ms average gray to gray response time q Simultaneous multi window viewing via Acer Vista supported q Supporting NVIDIA PureVideo technology WMV HD High Definition MPEG 2 Hardware Acceleration integrated HDTV encoder dual link DVI Microsoft DirectX 9 0 Shader Model 3 0 OpenEXR High Dynamic Range HDR technology NVIDIA PowerMizer 6 0 and PCI Express q Dual independent display q 16 2 million colors q MPEG 2 DVD hardware assisted capability q S video TV out NTSC PAL support Acer Arcade featuring Acer CinemaVision and Acer ClearVision technologies Audio q Intel High Definition audio support q Two built in Acer 3DSonic stereo speakers 1W Chapter 1 1 4 4 4 Dolby Digital Live and DTS Neo support Sound Blaster Pro and MS Sound compatible Built in microphone Storage subsystem Input devices Communication Ports q q q q q q q q One or two 80 100 120 160 200 GB Serial ATA hard disk drive supporting software RAID 0 1 Optical drive op
26. 394 1 0 USB 1394 CD ROM Boot Up support PC Card 95 PCMCIA 3 0 Compliant Device IrDA 1 0 Intel AC97 CNR Specification WIM 2 0 PXE Preboot Execution Environment BIS 1 0 Boot Integrity Service Application Program Interface PC99a and Mobile PC2001 Compliant Intel Enhanced SpeedStep Technology BIOS password control Set by setup manual NOTE If you need to check PXE version press F2 to enter BIOS then enable boot from LAN function After that power off the system and remove the HDD Last reboot the laptop Then you will see PXE version displaying on the screen Second Level Cache Cache controller Built in CPU 1st level cache control Always enabled 2st level cache control Always enabled Cache scheme control Fixed in write back 30 Chapter 1 System Memory Memory controller Built in Intel 965PM 965PM Memory size OMB no on board memory Supports memory size per socket 2GB Supports maximum memory size 4GB by two 1024MB SO DIMM module Memory module combinations You can install memory modules in any combinations as long as they match the above specifications Memory Combinations Chapter 1 31 NOTE Above table lists some system memory configurations You may combine DIMMs with various capacities to form other combinations On above table the configuration of slot 1 and slot 2 could be reversed LAN Interface Chipset Broadcom 5787 Supports LAN protocol 10 100 1000 Ethernet Giga LAN LAN
27. 5 4 33 AHE02 001 HD DVD MODULE 6M AHCO2 003 HD DVD DRIVE TOSHIBA TS L802A KV 00101 002 VISTA OFA 5 ODD BEZEL HD DVD 42 AHE02 005 ODD BRACKET 15 4 33 AHE02 001 m HDD HARD DISK DRIVE HDD SATA 80G 5400RPM HGST HTS541680J9SA00 SURUGA B LF F KH 08007 021 W HDD SATA 80G 5400RPM SEAGATE KH 08001 030 ST980811AS SATA 8MB LF 3 ALD HDD SATA 80G 5400RPM TOSHIBA KH 08004 010 MK8037GSX Gemini BS SATA LF F W DL230J HDD SATA 80G 5400RPM WD WD800BEVS 22RST0 ML80 SATA LF F W 04 01G04 HDD SATA 120G 5400RPM HGST HTS541612J9SA00 SURUGA B LF F W C70P HDD SATA 1206 5400RPM SEAGATE 12001 031 519120822 5 SATA 8MB LF 3 ALD HDD SATA 120G 5400RPM TOSHIBA KH 12004 006 MK1237GSX Gemini BS SATA LF F W DL130J HDD SATA 120G 5400RPM WD WD1200BEVS 22RSTO ML80 SATA LF F W 04 01G04 HDD SATA 160G 5400RPM HGST HTS541616J9SA00 SURUGA B LF F W C70P HDD SATA 1606 5400RPM SEAGATE KH 16001 026 ST9160821AS SATA 8MB LF 3 ALD HDD SATA 160G 5400RPM TOSHIBA KH 16004 001 MK1637GSX Gemini BS SATA LF F W DLO30J HDD SATA 160G 5400RPM WD WD1600BEVS 22RSTO ML80 SATA LF KH 08008 033 KH 12007 010 KH 12008 018 KH 16007 011 KH 16008 019 F W 04 01G04 HDD SATA 200G 4200RPM TOSHIBA MK2035GSS Gemini SATA LF F W DK022A HDD DOOR 15 4 42 AHE02 007 KH 20004 001 96 Chapter 6 15 4 33 AHE02 002 KEYBOARD 14_15KB FV2 88KS WHITE US INTERNATIONAL
28. 5 Bluetooth Enables disables the Bluetooth function 3 communication button Indicates the status of Bluetooth indicator communication Keyboard For entering data into your computer Chapter 1 7 Touch sensitive pointing device which functions like a computer mouse Click buttons left The left and right buttons function like the center and A left and right mouse buttons Internal microphone for sound recording L screen Also called Liquid Crystal Display LCD displays computer output Status indicators Light Emitting Diodes LEDs that light up to show the status of the computer s functions and components 12 e Empowering button Launches the Empowering Technology toolbar 13 Speaker Left and right speakers deliver stereo audio output 14 Palmrest Comfortable support area for your hands when you use the computer Closed Front View 12 345 Power indicator Indicates the computer s power status Battery indicator Indicates the computer s battery status Line in jack Accepts audio line in devices e g audio CD player stereo walkman Microphone in jack Accepts input from external microphones Headphones speaker Connects to audio line out devices e g line out jack with S PDIF speakers headphones support 8 Chapter 1 View Chapter 1 External display VGA port Ethernet RJ 45 2 USB 2 0 port S video TV out NTSC PAL port 5 in 1 c
29. 6 O2AC Level ADAPTER 90W 3PIN DELTA ADP 90SB 09001 013 BBEA ADAPTER 90W 3PIN LITEON 1900 09003 011 24AR BATTERY LI ION 6CELLS 4KMAH BT 00605 015 PANASONIC PA 352 4 0AH 7 01K OFA BATTERY LI ION 6CELLS 4KMAH BT 00603 033 SANYO SA 352 4AH 7 01K OFA BATTERY LI ION 6CELLS 4KMAH BT 00607 010 SIMPLO SP PA 352 4 0AH 7 01K OFA BATTERY LI ION 6CELLS 4KMAH BT 00604 018 SONY SY 3 2 4 0AH 7 01K OFA BATTERY LI ION 8CELLS 4 8MAH BT 00805 011 PANASONIC PA 452 4 8AH 7 01K OFA BATTERY LI ION 8CELLS 4 8MAH BT 00803 024 SANYO 452 4 8AH 7 01K OFA BATTERY LI ION 8CELLS 4 8MAH BT 00807 014 SIMPLO SP PA 452 4 8AH 7 01K OFA BATTERY LI ION 8CELLS 4 8MAH BT 00804 020 SONY SY 452 4 8AH 7 01K OFA MODEM BOARD FX 22500 009 BLUETOOTH BOARD 54 02 001 EE MINI WLAN B INTEL 802 11 B G KI GLN01 005 MINI WLAN B INTEL 802 11 A B G KI GLNO01 001 MOW1 MM 872612 MINI WLAN B INTEL 802 11 A B G KI GLNO1 002 MOW2 MM 872612 MINI WLAN B INTEL 802 11 A B G KI GLNO1 003 ROW 8 72612 MINI WLAN B INTEL 802 11 A B G KI GLNO1 004 MM 875652 MINI WLAN B INTEL 802 11 4965 KI KDNO1 001 MOW1 MM 886224 MINI WLAN B INTEL 802 11 4965ANG KI KDNO1 002 MOW2 MM 886220 92 Chapter 6 MINI WLAN B INTEL 802 11 4965ANG 1 003 ROW MM 886434 MINI WLAN B INTEL 802 11 4965ANG _ KI KDNO1 004 JP MM 886437 BUTTON BOARD
30. 60 KC 20601 DTP 1 6G LF80539GE0251MSL9VX DO CPU INTEL P M DUAL CORE T2080 KC 20801 DTP 1 736 LF80539GE0301M SL9VY DO CPU INTEL MEROM CORE 2 DUE KC 53001 DTP T5300 1 73G 2M 533FSB SL9WE L 2 Tj85 KC ND001 430 CPU INTEL MEROM CORE 2 DUE T5500 1 66G LF80537GF0282M SL9SH B2 KC 55001 DTP 4 Chapter 6 9 CPU INTEL CORE 2 DUE KC 56L01 DTP T5600 1 836 L 2 2M 667 5 51903 CPU INTEL MEROM CORE 2 DUE KC 72001 DTP T7200 2 0G LF80537GF0414M SL9SF B2 CPU INTEL MEROM CORE 2 DUE T7400 2 16G LF80537GF0484M SL9SE B2 KC 74001 DTP CPU INTEL MEROM CORE 2 DUE T7600 2 33G LF80537GF0534M 51950 B2 CPU INTEL YONAH CORE DUE T2350 KC 23501 DTP 1 866 LF80539GE0362ME SL9JK DO CPU INTEL YONAH CORE DUE T2450 KC 24501 DTP 2 0G LF80539GE0412M SLA4M DO TJ85 KC 76001 DTP COMBO MODULE DVD CDRW 24X COMBO MODULE DVD CDRW COMBP DRIVE PHILIP 02409 029 DS 24CZP OFA PA11 ODD BEZEL COMBO ODD BRACKET 15 4 DVD SUPER MULTI MODULE TRAY IN mM DVD SUPER MULTI DRIVE KU 00807 055 PANASONIC UJ 850UAA1 A VISTA DVD SUPER MULTI DRIVE SONY AD KU 0080E 005 7560A LF W O bezel DVD SUPER MULTI DRIVE PIONEER 1 0 00805 038 DVR K17RS OFA DVD SUPER MULTI DRIVE HLDS GSA KU 0080D 027 T20N OFA DVD SUPER MULTI DRIVE PHILIPS KU 00809 010 DS 8A1P OFA DVD CDRW COMBP DRIVE SONY KO 0240E 005 CRX880A VISTA OFA DVD RW DRIVE Chapter 6 ODD BEZEL SUPER MULTI 42 AHE02 004 ODD BRACKET 1
31. Aspire 5710 5710G 5310 5310G Series service Guide Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made on Aspire 5710 5710G 5310 5310G Series service guide Copyright Copyright 2007 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trad
32. PEAKER L 15 4 23 02 003 _ _ MISCELLANEOUS THERMAL DOOR FRONT RUBBER 47 2 005 15 4 _ _ nse ASS MWERAE NES _ SCERW EGREWM2SS NND fF SeRENNASSN ARR fs ern _ _ fo rewin2s0 Keon 00 Chapter 6 gt m ____ 2 3 K 5D NI 86 008 SCREWEF4 5LK45DZKNL CR3 86 02 009 SCREW M2 5 5 2X0 85 4 NL ROO 86 AHE02 010 Chapter 6 101
33. Requirements Voltage 5V DC 5 5V DC 5 5V DC 5 5V DC 5 tolerance DVD Dual Interface Vendor amp model name HLDS COMBO 12 7mm Tray 24X GCC T10N SONY COMBO 12 7mm Tray 24X CRX880A LF PIONEER Super Multi Drive 12 7mm Tray DVR K17RS PANASONIC Super Multi Drive 12 7mm Tray DL 8X UJ 850 PHILIPS Super Multi Drive 12 7mm Tray DL 8X DS 8A1P HLDS Super Multi Drive 12 7mm Tray LabelFlash 8X GSA T20N SONY Super Multi Drive 12 7mm Tray DL 8X AD 7530A TOSHIBA HD DVD Drive 12 7mm Tray TS L802A Performance Specification Performance Specification With With CD Diskette Diskette With DVD With DVD Diskette Transfer rate KB sec 3 6Mbytes sec 10 8Mbytes sec BufferMemory BufferMemory Interface Enhanced IDE ATAPI compatible Applicable disc format Support disc formats 1 Reads data in each CD ROM CD ROM XA CD 1 Video CD CD Extra and CD Text Reads data in Photo CD single and Multi session Reads standard CD DA Reads and writes CD R discs Reads and writes CD RW discs Reads and writes in each DVD R RW Ver 1 1 Reads data in each DVD ROM and DVD R Ver 2 0 for Authoring Reads and writes in each DVD R Ver 2 0 for general DVD RW and DVD R RW Ver1 1 Loading mechanism Load Manual Release a Electrical Release Release Button b Release by ATAPI command c Emergency Release Chapter 1 33 34 DVD Dual Interface Power Requirement Input Volta
34. S with 24 hour format hour minute second System Time System Date Sets the system date Format MM DD YYYY month day year System Date System Memory This field reports the memory size of the system Memory size is fixed to G40MB Extended Memory This field reports the extended memory size of the system Video Memory Shows the Video memory size Quiet Boot Determines if Customer Logo will be displayed or Option Enabled or Disabled not shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Network Boot Enables disables the system boot from LAN Option Enabled or Disabled remote server F12 Boot Menu Enables disables Boot Menu during POST Option Disabled or Enabled D2D Recovery Enables disables 020 Recovery function The Option Enabled or Disabled function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults NOTE The sub items under each device will not be shown if the device control is set to disable or auto This is because the user is not allowed to control the settings in these cases Chapter 2 82 Advanced The Advanced screen displays advanced settings in BIOS Information Main Advanced Security Exit Specific Help SATA AHCI Enable Enabled Compat
35. System board No beep power on indicator turns on and a Ensure every connector is connected tightly and correctly blinking cursor shown on LCD during POST System board No beep during POST but system runs correctly Speaker System board Chapter 4 116 Phoenix BIOS Beep Codes o o yi eoo O Tisai Nor askable erupt MD OO _ Fitz eset wh ine POST values serine _ OO Oo y 2 O p 0 jp Ha 11h Load alternate registers with initial POST values aid Resies CPU een wer rn warm Book 0 C Hm imena O O Ew ResstProgammable eruptione __ m 2 2 POST Merny 2 rat ares DT NN 1 3 4 3 RAM failure on data bits xxxx of low byte of memory bus 2a Enable cache before system BIOS shadow 1 4 1 1 RAM failure on data bits xxxx of high byte of memory bus m SwwssemBOSROM ontouratonorchipsotregstes anid lodstematereiterswih CMOS values an O Fm 117 Chapter 4 Re video configuration against MOS Hm rr tice video adapters in system Hm ________ O o onoo 5 p Sd vdeo BIOS ROM Sm mMeESAtad 5Ah EE Display prompt Press F2 to enter SETUP m
36. Temperature Range C Operating Storage shipping LCD Inverter 262K colors 262 144 262 144 EN 144 RGB 6 bit data driver 45 45 40 40 40 40 15 35 20 40 20 40 to 50 0 to 50 to 50 to 50 20 to 60 25 to 60 20 to 60 20 to 60 Vendor amp model name Darfon V189 301GP Brightness conditions Input voltage V Input current mA Output voltage V rms Output current mA rms Output voltage frequency k Hz AC Adapter Input rating Maximum input AC current Inrush current Efficiency System Power Management Mech Off G3 Soft Off G2 S5 N A 2 56 max 780V 2000V for kick off 6 5 max 65K Hz max 90V AC to 264V 47Hz to 63Hz 220A 115VAC 220A 230VAC 82 min 115VAC input full load All devices in the system are turned off completely OS initiated shutdown All devices in the system are turned off completely Chapter 1 System Power Management Working 50 50 Individual devices such as the CPU and hard disc may be power managed in this state Suspend to RAM S3 CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down Super I O Low Power mode Save to Disk S4 Also called Hibernation Mode System saves all system states and data onto the disc prior to power off the whole system Chapter 1 37 38 Chapter 1 System Utilities BIOS Setup Utility The BIOS Setup Utili
37. W CABLE 15 4 55 2 001 LED BOARD W CABLE 15 4 55 2 002 USB BOARD FOR W O TV 55 2 001 BOARD M71M 128MB VG 71M02 002 VGA BOARD M71M 256MB W HDCP VG 71M02 001 RJ11 CABLE 15 4 50 2 001 FFC CABLE 50 2 002 BLUE TOOTH CABLE 15 4 50 2 003 USB CABLE 15 4 50 02 001 POWERCORDUSSPN POWERCORDEUSPN POWERCORDAUSSPN rower TAS POWERCORDOHNA3PN _ POWERCORDSWSSSPN POWERCORDITALAN3PN POWERCORDDENMWWKSPN Chapter 6 POWER CORD SOUTH AFRICA 27 5 010 CASE COVER BRACKET ASSEMBLY MIDDLE COVER 15 4 42 02 001 UPPER CASE ASSY 15 4 W TP BRACKET TP FFC DIS 60 AH902 001 UPPER CASE ASSY 15 4 W TP TP 60 2 001 LOWER CASE ASSY UMA 15 4 60 2 002 LOWER CASE ASSY DIS 15 4 60 AH902 001 THERMAL DOOR 15 4 UMA 42 AHE02 002 THERMAL DOOR 15 4 DIS 42 AHE02 003 CPU PROCESSOR CPU INTEL CELERON M430 1 73G LF80538NE0301ME SL9KV DO CPU INTEL CELERON M440 1 86G 0001 440 LF80538NE0361ME SL9KW DO CPU INTEL CELERON M520 1 60G KC N0001 520 LF80537NE0251M SL9WT B2 CPU INTEL CELERON M530 1 73G KC N0001 530 LF80537NE0301M QVGX A1 CPU INTEL P M DUAL CORE T20
38. abled System board CPU ID System board DMA Test Failed DIMM System board Software NMI Failed DIMM System board Fail Safe Timer NMI Failed DIMM Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Failing Bits nnnn DIMM BIOS ROM System board Invalid System Configuration Data BIOS ROM System board I O device IRQ conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Operating system not found Enter Setup and see if fixed disk and drive A are properly identified Diskette drive Hard disk drive System board 115 Chapter 4 Error Message List No beep power on indicator turns off and LCD is Power source battery pack and power adapter See Power blank System Check on page 110 Ensure every connector is connected tightly and correctly Reconnect the DIMM LED board System board No power on indicator turns and LCD is Power source battery pack and power adapter See Power blank System Check on page 110 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is the LCD connectors blank But you can see POST on an external LCD inverter ID CRT LCD cable LCD inverter LCD
39. ard reader PCI Express Card slot Connects to a Kensington compatible computer security lock Connects to a display device e g external monitor LCD projector Connects to an Ethernet 10 100 1000 based network for selected models Connect to USB 2 0 devices e g USB mouse USB camera Connects to a television or display device with S video input Accepts Secure Digital SD MultiMediaCard MMC Memory Stick MS Memory Stick PRO MS PRO xD Picture Card xD Accepts an Express Card 54 module Note Express Cards are third generation of PC cards hot swapable and maller than previous PC Cards Designed for both desktop and mobile use Express Cards use either USB 2 0 or a single lane Express technology that provides 500 Mbytes sec total throughput Formerly code named NEWCARD Express Cards are 5mm thick like Type PC Cards but do not use the same 86x54mm footprint Express Cards come in 75x54mm and 75x34mm sizes Express Card 54 slot means this notebook accepts 75x54mm Express Cards Right View 1 2 345 6 2 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera Optical drive Internal optical drive accepts CDs or DVDs slot load or tray load depending on model 3 Optical disk access Lights up when the optical drive is active indicator 4 Optical drive eject Ejects the optical disk from the drive button 5 Emergency eject hole Ejects the optical drive tray
40. e a non defective FRU 1 Reconnect the keyboard cables 2 Replace the keyboard 3 Replace the main board The following auxiliary input devices are supported by this computer q Numeric keypad q External keyboard 109 Chapter 4 If any of these devices do not work reconnect cable connector and repeat failing operation Memory check Memory errors might stop system operations show error messages on the screen or hang the system 1 Boot from the diagnostics diskette and start the doagmpstotics program please refer to main board 2 Goto the diagnostic memory in the test items 3 PressF2in the test items 4 Follow the instructions in the message window NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery pack then check that power is supplied by the battery pack If you suspect a power problem see the appropriate power supply check in the following list q Check the Power Adapter on page 111 q Check the Battery Pack on page 112 Chapter 4 110 Check Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
41. e function keys Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off L JL OL OE LOC OX EO C E NEL NE N Solo 9 9 aim IIR gt Caps Lock Caps Lock is on all alphabetic characters typed are in uppercase When Num Lock is on the embedded keypad is in numeric mode The keys function as a complete with arithmetic operators and Num lock lt Fn gt lt F11 gt Scroll lock lt Fn gt lt F12 gt Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys respectively Scroll Lock does not work with some applications The embedded numeric keypad functions like a desktop numeric keypad It is indicated by small characters located on the upper right corner of the keycaps To simplify the keyboard legend cursor control key symbols are not printed on the keys Number keys on embedded numbers in a normal manner keypad Cursor control keys on Hold Shift while using Hold Fn while using embedded keypad cursor control keys cursor control keys Main k
42. els disk drive or optical drive model name is automatically detected by the system ATAPI Serial Number This field displays the serial number of devices installed on secondary IDE master The hard disk drive or optical drive model name is automatically detected by the system BIOS Version Displays system BIOS version VGA BIOS Version This field displays the VGA firmware version of the system UUID Number This will be visible only when an internal LAN device is presenting UUID 32bytes Chapter 2 80 The Main screen displays a summary of your computer hardware information and also includes basic setup parameters It allows the user to specify standard IBM PC AT system parameters 81 Information System Date System Memory Extended Memory Video Memory Quiet Boot Network boot F12 Boot Menu D2D Recovery lt Main Security Advanced Boot Exit Item Specific Help 19 03 49 04 25 2007 Tab lt Shift Tab gt or Enter selects field 640 KB shows system base memory size 1023 MB Shows extended memory size MaxDVMT Enabled Enabled Enabled Enabled 1 as Enter NOTE The screen above is for your reference only Actual values may differ Chapter 2 The table below describes parameters in this screen Settings in boldface are the default and suggested parameter settings System Time Sets the system time The hours are displayed Format HH MM S
43. emark of Intel Corporation Pentium and Pentium are trademarks of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions are used in this manual SCREEN MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details Please note WHEN ORDERING FRU PARTS that you should check the most up to date informa
44. en remove the four screws fastening the LCD bezel 3 Detach the LCD bezel from the LCD module carefully 4 Remove the four screws holding the LCD to the LCD panel 5 Detach the CCD cable connector from the CCD board 6 Take out the CCD module from the LCD panel 7 Remove the screw fastening the CCD board to the CCD bracket 8 Lift out the LCD from the LCD panel as shown 9 Detach the two inverter cable connectors from the inverter board 105 Chapter 3 10 Remove the four screws fastening left LCD bracket and detach it 11 Remove the four screws fastening the right LCD bracket and detach it 12 Disconnect the LCD cable from the rear side of the LCD Chapter 3 106 Disassembling External Modules Disassembling the HDD Module 1 Remove the four screws holding the HDD hard disk drive case two on each side 2 Carefully slide out the hard disk drive from the HDD case Disassembling the ODD Module 1 Remove the three screws holding the optical bracket 2 Then remove the optical bracket from the optical disk drive 107 Chapter 3 Troubleshooting Use the following procedure as a guide for computer problems NOTE The diagnostic tests are intended to test only Acer products Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to
45. erating 5 C to 35 C Non operating 20 C to 65 C q Humidity non condensing Operating 20 80 Non operating 20 80 Chapter 1 System Block Diagram Fan Control page 36 MXM II VGA B page 17 uPGA 478 Package Socket P page 4 5 6 MN ANM 38 667 800MHz H Die 63 M Intel Crestline uFCBGA 1299 I Fa PCI Express Intel ICH8 M ati BUS BGA 676 PIRQAS New Card MINI Card x2 LAN GbE GNT42 page 20 21 22 2 Socket WLAN TV Tuner BCMS7 787M Card Reade RSCEIS s 1394 in A pen PCUS ENE KB926 page 33 pops 38 LED B Conn Power On Off CKT 7 Touch page 33 USB port 4 6 page 37 page 29 CIR Power Circuit DC DC AUDIO B Conn page 2 w Woofer ICK70 page 35 Intel Merom Processor page 7 6 9 10 11 12 13 ADM1032 page 4 Clock Generator ICS9LPRS365 page 16 Memory BUS DDRIID Dual Channel 1 8V DDRII 533 667 LIV 3 3V 24 5700 Ho 40Mhr HD Audio 3 3V ATA 100 r S ATA CDROM MDC 1 5 HDA Codec 0 1 Comm COMM SATA HDD Conn page udio page 35 Phone Jack x3 BIOS page 32 Chapter 1 View 1 JP1 LCD Connector 9 JP36 Mainboard to LED Board Connector 2 JP3 Speaker Left Connector 10 U12 3 JP34 Speaker Right Connector 11 JP9 PCI Express Card Socket 4 JP4 Internal MIC Connector 12
46. ery pack or a battery pack that has less than 5096 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the touchpad cables 2 Replace the touchpad 3 Replace the system board After you use the touchpad the pointer drifts on the screen for a short time This self acting pointer movement can occur when a slight steady pressure is applied to the touchpad pointer This symptom is not a hardware problem No service actions are necessary if the pointer movement stops in a short period of time Chapter 4 112 Power On Self Test POST Error Message 113 The POST error message index lists the error message and their possible causes The most likely cause is listed first NOTE Perform the FRU replacement or actions in the sequence shown in FRU Action column if the FRU replacement does not solve the problem put the original part back in the computer Do not replace a non defective FRU This index can also help you determine the next possible FRU to be replaced when servicing
47. eyboard keys Hold Fn while typing Type the letters in a normal letters on embedded manner keypad Windows Keys The keyboard has one key that performs Windows specific functions 14 Chapter 1 Windows key ER Application key Hot Keys The computer employs hotkeys or key combinations to access most of the computer s controls like screen Pressed alone this key has the same effect as clicking on the Windows Start button it launches the Start menu It can also be used with other keys to provide a variety of function Big lt Tab gt Activates next taskbar button E Opens Computer window lt F1 gt Opens Help and Support E lt gt Opens Search All Files dialog box lt R gt Opens the Run dialog box Aw lt gt Minimizes all windows lt Shift gt M Undoes the minimize all windows action This key has the same effect as clicking the right mouse button it opens the application s context menu brightness volume output and the BIOS utility To activate hot keys press and hold the Fn key before pressing the other key in the hotkey combination lt gt lt 1 gt m m m Chapter 1 LOL UD SJ C 1
48. f reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 advanced diagnostic test for the system board in loop mode at least 10 times 2 error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there no more errors Chapter 4 124 Undetermined Problems The diagnostic problems does not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power System Check on page 110 1 the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Non Acer devices X Printer mouse and other external devices Battery pack q A Hard disk drive DIMM CD ROM Diskette drive Module Cards Power on the computer Determine if the problem has changed If the problem does not
49. ge Audio Interface Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Sampling rate Internal microphone Internal speaker Quantity Supports PnP DMA channel Supports PnP IRQ USB Port Chipset USB Compliancy Level OHCI Number of USB port Location Serial port function control PCMCIA Port PCMCIA controller Supports card type Number of slots Access location Supports ZV Zoomed Video port Supports 32 bit CardBus System Board Major Chips Core logic LAN USB 2 0 Super controller MODEM 5 V 5 Operating Realtek ALC268 Built in Stereo 18 bit stereo full duplex HD audio Interface S PDIF output for PCM or AC 3 content 1Hz resolution VSR Variable Sampling Rate Yes Yes 2 1 5W speakers DMA channel 0 DMA channel 1 IRQ10 IRQ11 Built in ICH8M 2 0 USB 1 1 and USB 2 0 Host controller One on the left side three on the rear side Enable Disable by BIOS Setup TI PCI 7412 Type ll One Left side No ZV support Yes Intel 965PM 965GM ICH8M Broadcom 5787 Built in ICH8M NS 87383 Foxconn Delphi AM3 3 3v Foxconn Delphi 3 3v Chapter 1 System Board Major Chips Bluetooth Foxconn Bluetooth 2 0 EDR Wireless LAN Foxconn Atheros XB63 minicard b g Fox BRM 4311 Minicard BG PCMCIA TI PCI 7412 Keyboard Keyboard controller KBC1122 Total number of keypads 88 89 key Windows logo key Yes Inter
50. he Lower Case Assembly 1 Disconnect the USB cable from the main board 2 Remove the screw fastening the USB board and take out the board and its cable from the lower case 3 Then detach the USB cable from the USB board 4 Disconnect the Bluetooth cable from the main board 5 Take out the Bluetooth module and its cable from the lower case as shown 6 Then detach the Bluetooth cable from the Bluetooth module 7 Disconnect the right speaker cable from the main board 8 Remove the two screws fastening the right speaker then lift it out from the lower case Chapter 3 102 9 Disconnect the RJ 11 cable from main board 10 Remove the RJ 11 jack from the lower case 11 Remove the two screws fastening the main board to the lower case 12 Detach the main board from the lower case as shown 13 Turn the main board over then remove the DC in connector from the board as shown 103 Chapter 3 Disassembling Upper Case Assembly 1 Turn the upper case over 2 Remove the two screws fastening the button board 3 Detach the button board with FFC from the upper case as shown 4 Remove the two screws fastening the LED board 5 Detach the LED board with FFC from the upper case as shown 6 Remove the two screws fastening the left speaker 7 Remove the left soeaker from the upper case as shown Chapter 3 104 Disassembling the LCD Module 1 Remove the four screw rubbers as shown 2 Th
51. hermal Modules VGA Board CPU Keyboard and the LCD Module Removing the HDD Module 1 Remove the two screws fastening the HDD cover 2 Detach the HDD cover from the main unit 3 Pull the tab to remove the HDD module in the direction of the arrow Removing the Memory 1 Remove the four screws holding the thermal cover 2 Detach the thermal cover from the main unit 3 Pop out the memory from the DIMM socket then remove it If the notebook has two memory then repeat this step 97 Chapter 3 Removing Wireless LAN Card amp Modem Card 1 Disconnect the two antennae from the wireless LAN card 2 Remove the two screws fastening the wireless LAN card 3 Then take out the wireless LAN card from the main unit 4 Remove the two screws fastening the modem card and detach the modem card from the main board 5 Disconnect the RJ 11 cable and remove the modem card Removing the System Fan Thermal Module and CPU 1 Disconnect the fan cable from the main board 2 Remove the three screws holding the system fan Chapter 3 98 3 Remove four spring screws holding the CPU thermal module 4 Then detach the CPU thermal module as shown 5 Use screwdriver to release the CPU lock Turn counter clock wire 6 Remove the CPU from the CPU socket carefully Removing the Keyboard and LCD Module Turn the notebook over Remove the four screws securing the lower assembly to the upper assembly
52. ible mode Sata and Pata drives are auto detected and placed in Legacy mode Enhanced non AHCI mode Sata and Pata drives are auto detected and placed in Native IDE mode NOTE Pre Win2k OS s do not work in Enhanced mode F1 11 F5 F6 F9 Esc gt Enter F10 The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings SATA Controller Mode Option Determines the SATA controller mode Enhanced or Compatible Compatible mode SATA and PATA drives are auto detected and placed in Legacy mode Enhanced mode SATA and PATA drives are auto detected and placed in Native IDE mode SATA AHCI Enable Enables disables SATA AHCI mode Enabled or Disabled 83 Chapter 2 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized USE Information Main Advanced Supervisor Password Is Clear User Password Is Clear HDD Password Is Clear Enter Set User Password Enter Set HDD Password Enter Password on boot Disabled Chapter 2 Security Boot Exit Item Specific Help Supervisor Password controls access to the setup utility It can be used to boot up when Password on boot is enabled 84 The table below describes parameters in this screen Settings in boldface are the default and suggested parameter settings Supervisor Password is Shows the setting of the Supervis
53. kette at hand then you should create a Crisis Recovery Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adapter power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Follow the steps below to run the Phlash 1 Prepare a bootable diskette 2 Copy the flash utilities to the bootable diskette 3 Then boot the system from the bootable diskette The flash utility has auto execution function Chapter 2 90 91 Chapter 2 Machine Disassembly and Replacement This chapter contains step by step procedures on how to disassemble the notebook computer for maintenance and troubleshooting To disassemble the computer you need the following tools q q q q q Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Chapter 3 92 General Information Before You Begin Before proceeding with the di
54. nal amp external keyboard work Plug USB keyboard to the USB port directly Yes simultaneously Battery Vendor amp model name BATTERY PANASONIC LI ION 6CELLS BATTERY SANYO LI ION 6 5 BATTERY SIMPLO LI ION 6CELLS BATTERY SONY LI ION 6 5 BATTERY PANASONIC LI ION 8CELLS BATTERY SANYO LI ION 8CELLS BATTERY SIMPLO LI ION 8CELLS BATTERY SONY LI ION 8CELLS LCD 15 4 inch Vendor amp model name LPL CMO N15412 AUO SAMSUNG LP154WXA 105 GLARE B154EWO02 LTN154ATO1 TLB2 G V7 G 001 G Screen Diagonal mm 15 4 inches 15 4 inches 15 4 inches 15 4 inches Active Area mm 304 1 228 1 304 1 228 1 304 1 228 1 Display resolution pixels 1440x900 1440x900 1440x900 1440x900 WXGA WXGA WXGA WXGA Pixel Pitch 0 297x0 297 0 099x0 297 0 297x0 297 BEBE Pixel Arrangement R G B Vertical R G B Vertical R G B Vertical R G B Vertical Stripe Stripe Stripe Stripe Display Mode Normally White Normally White Normally White Normally White Chapter 1 35 36 LCD 15 4 inch Typical White Luminance cd m also called Brightness Luminance Uniformity Contrast Ratio Ratio Response Time LOI Rise Time Fall Time msec momo Physical Size mm E 3x242 0x6 Ex 7 3 242 0 5 Ex 7 3x242 0x6 Ex 3x242 0x6 Electrical Interface 1 channel LVDS 1 channel LVDS 1 channel LVDS 1 1 channel LVDS _ LVDS Support Color Viewing Angle degree Horizontal Right Left Vertical Upper Lower
55. nveniently integrated with Windows explorer as a shell extension for quick and easy data encryption decryption and also supports on the fly file encryption for MSN Messenger and Microsoft Outlook The Acer eDataSecurity Management setup wizard will prompt you for a supervisor password and default encryption This encryption will be used to encrypt files by default or you can choose to enter your won file specific password when encrypting a file NOTE The password used encrypt a file is the unique key that the system needs to decrypt it If you lose the password the supervisor password is the only other key capable of decrypting the file If you lose both passwords there will be no way to decrypt your encrypted file Be sure to safeguard all related passwords 22 Chapter 1 Chapter 1 5 Acer eDataSecurity Management gt Initialize Supervisor Password The Supervisor Password serves two purposes 1 To grant access to the Personal Secure Disk 2 provide you with a ast resort to decrypt any files previously encrypted Please record and keep itin a secure place and never disclose it to anvone else Fingerprint profile is not initialized vet Password replacement by Fingerprint disabled Initialize Supervisor Password Enter Supervisor Password Confirm password prex 27 Acer eDataSecurity Management 2
56. oard To type CC LM el Se ve The Euro symbol 1 Open text editor word processor 2 Either directly press the lt gt symbol the bottom right of the keyboard or hold Alt Gr and then press the 5 symbol at the upper center of the keyboard NOTE Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faqg faq12 htm for more information 16 Chapter 1 The US dollar sign 1 Open text editor word processor 2 Either directly press the lt gt key at the bottom right of the keyboard or hold lt Shift gt and then press the lt 4 gt key at the upper center of the keyboard NOTE This function varies by the operating system version Chapter 1 17 Acer Empowering Technology Acer s innovative Empowering Technology makes it easy for you to access frequently used functions and manage your new Acer notebook It features the following handy utilities Acer eNet Management hooks up to location based networks intelligently Acer ePower Management extends battery power via versatile usage profiles Acer ePresentation Management connects to a projector and adjusts display settings conveniently Acer eDataSecurity Management protects data with passwords and advanced encryption algorithms Acer eLock Management limits access to external storage media Acer eRecovery Management backs up and rec
57. occurs with the internal diskette drive reconnect the diskette connector on the system board If the error still remains 1 Reconnect the external diskette drive DVD ROM module 2 Replace the external diskette drive CD ROM module 3 Replace the main board External CD ROM Drive Check Do the following to isolate the problem to a controller drive or CD ROM Make sure that the CD ROM does not have any label attached to it The label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect the external diskette drive CD ROM module 2 Replace the external diskette drive CD ROM module 3 Replace the main board Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested If the internal keyboard does not work or an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board If the keyboard cable connection is correct run the Keyboard Test If the tests detect a keyboard problem do the following one at a time to correct the problem Do not replac
58. ollow these instructions q To choose a menu use the cursor left right keys zx q To choose a parameter use the cursor up down keys wy q To change the value of a parameter press por q q A plus sign indicates the item has sub items Press e to expand this item q Press while you are in any of the menu options to go to the Exit menu q In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this carefully when making changes to parameter values Please note that system information is subject to different models 79 Chapter 2 Information Information Main Security CPU Type Genuine Intel R CPU T2060 CPU Speed 1 60 GHz IDEO Model Name ST980811AS PM IDEO Serial Number gt IDE1 Model Name None IDE1 Serial Number None ATAPI Model Name MATSHITADVD RAMUJ 8 SM BIOS Version VOUS VGA BIOS Version Intel V1436 Serial Number Asset Tag Number Product Name Manufacturer Name Acer UUID Number NOTE The system information is subject to different mod
59. om Enter BIOS Setup Utility to execute Load Default Settings then actual size reboot system DIMM System board Speaker Related Symptoms In Windows multimedia programs no sound Audio driver comes from the computer Speaker System board Internal speakers make noise or emit no sound System board Power Management Related Symptoms The system will not enter hibernation See Save to Disk S4 page 45 Keyboard if control is from the keyboard Hard disk drive System board The system doesn t enter hibernation mode Press Fn Qand see if the computer enters hibernation mode four short beeps every minute Touchpad Keyboard Hard disk connection board Hard disk drive System board The system doesn t enter standby mode after See Save to Disk S4 on page 45 closing the LCD LCD cover switch System board The system doesn t resume from hibernation See Save to Disk 54 on page 45 mode Hard disk connection board Hard disk drive System board The system doesn t resume from standby mode Save to Disk S4 page 45 after opening the LCD LCD cover switch System board Chapter 4 122 Power Management Related Symptoms Battery fuel gauge in Windows doesn t go higher Remove battery pack and let it cool for 2 hours than 90 Refresh battery continue use battery until power off then charge battery Battery pack System board System hangs
60. onnect the LCD connectors Keyboard if contrast and brightness function key doesn t work LCD inverter ID LCD cable LCD inverter LCD System board Reconnect the LCD connector LCD inverter ID LCD cable LCD inverter LCD System board LCD inverter ID LCD inverter LCD cable LCD System board Indicator incorrectly remains off or on but system the inverter board runs correctly Power Related Symptoms Power shuts down during operation The system doesn t power on The system doesn t power off Inverter board System board Power source battery pack and power adapter See Power System Check on page 110 Battery pack Power adapter Hard drive amp battery connection board System board Power source battery pack and power adapter See Power System Check on page 110 Battery pack Power adapter Hard drive amp battery connection board System board Power source battery pack and power adapter See Power System Check on page 110 Hold and press the power switch for more than 4 seconds System board Chapter 4 Power Related Symptoms Battery be charged See Check the Battery Pack on page 112 Battery pack System board PCMCIA Related Symptoms System cannot detect the PC Card PCMCIA PCMCIA slot assembly System board PCMCIA slot pin is damaged PCMCIA slot assembly Memory Related Symptoms Memory count size appears different fr
61. or password Clear or Set Shows the setting of the user password Clear or Set HDD Password Shows the setting of the hard disk password Clear or Set Set Supervisor Password Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from unauthorized access The user can not either enter the Setup menu nor change the value of parameters Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set HDD Password Press Enter to set the hard disk password When set this password protects the BIOS Setup Utility from unauthorized access The user can not either enter the Setup menu nor change the value of parameters Password on Boot Defines whether a password is required or not Disabled or Enabled while the events defined in this group happened The following sub options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup NOTE When you are prompted to enter a password you have three tries before the system halts Don t forget your password If you forget your password you may have to return your notebook computer to your dealer to reset it setting a Password Follow these steps as you set the supervisor user or hard disk password
62. overs data flexibly reliably and completely Acer eSettings Management accesses system information and adjusts settings easily Acer ePerformance Management improves system performance by optimizing disk space memory and registry settings Q Q Q Q For more information press lt e gt key to launch the Empowering Technology toolbar then click on the appropriate utility and select the Help or Tutorial function Empowering Technology password Before using Acer eLock Management and Acer eRecovery Management you must initialize the Empowering Technology password Right click on the Empowering Technology toolbar and select Password Setup to do so If you do not initialize the Empowering Technology password you will be prompted to do so when running Acer eLock Management or Acer eRecovery Management for the first time Acer eNet Management ka 18 Acer eNet Management helps you to quickly and easily connect to both wired and wireless networks in a variety of locations To access this utility either click on the Acer eNet Management icon on your notebook or start the program from the Start menu You also have the option to set Acer eNet Management to start automatically when you boot up your PC Acer eNet Management automatically detects the best settings for a new location while offering you the freedom to manually adjust the settings to match your needs Chapter 1 Current Profile 6 Connected
63. owering Technology user programmable Web browser Internet browser user programmable Mail Email application user programmable Arcade Windows Media Center Touchpad Basics The following teaches you how to use the touchpad 12 3 4 q Move your finger across the touchpad 2 to move the cursor q Press the left 1 and right 4 buttons located beneath the touchpad to perform selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad is the same as clicking the left button q The center 3 button to mimics your cursor pressing on the right scroll bar of Windows applications Click twice quickly Tap twice at the same speed as double clicking the mouse button Drag Click and hold then Tap twice at the use finger on the same speed as touchpad to drag double clicking a the cursor mouse button rest your finger on the touchpad on the second tap and drag the cursor Access context Click once menu Scroll Click and hold to move up down left right NOTE When using the touchpad keep it and your fingers dry and clean The touchpad is sensitive to finger movements hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Chapter 1 13 Using Keyboard The keyboard has full sized keys and an embedded keypad separate cursor keys one Windows key and twelv
64. reated power plan Select one of the predefined power plan that is closest to what you want Change the display and sleep settings as desired Click OK to apply the setting A new power plan is created Chapter 1 Battery status For real time battery life estimates based on current usage refer to the time shown in the Remaining Battery Life field Acer ePower Management Power Plan 8 Qui I Remaining Battery Life 3 Hours 49 Mins e On Battery Pluggedin TE e LCD brightness n WU Turn off the display Mm Putte computer to sleep Hardware On Off WirelessLAN 5 Wired LAN FireWire 1394 2 Bluetooth For additional power options click More Power option Acer ePresentation Management Acer ePresentation Management lets you project your computer s display to an external device or project using the hot key Fn F5 If auto detection hardware is implemented in the system your system display will be automatically switched out when an external display is connected to the system Chapter 1 21 Please select a mode Notebook LCD only Frojection XGA 1024 x 768 pixels Projection Normal 800 x 600 pixels Acer eDataSecurity Management M Acer eDataSecurity Management is handy file encryption utility that protects your files from being accessed by unauthorized persons It is co
65. recur reconnect the removed devices one at a time until you find the failing FRU m If the problem remains replace the following FRU one at a time Do not replace a non defective FRU System board q LCD assembly 125 Chapter 4 Jumper and Connector Locations Chapter 5 Top View a A CO N N Chapter 5 JP1 JP3 JP34 JP4 U5 JP6 JP5 JP2 LCD Connector Speaker Left Connector Speaker Right Connector Internal MIC Connector South Bridge ICH8M Internal Track Pad Connector Internal Keyboard Connector Mainboard to Button Board Connector 10 11 12 13 15 JP36 U12 JP9 LED1 LED2 JP11 JP12 Mainboard to LED Board Connector PCI Express Card Socket Power Suspend LED Battery Charge Discharge LED Mainboard to USB Board Connector Bluetooth Module Connector 89 Bottom View 90 FW N gt PJP 1 PJP2 JP14 JP25 19 17 JP22 JP16 JP18 JP23 JP24 PJP 1 PJP2 2m osmor DC in Power Jack Battery Connector CRT Connector ODD Connector Mini Card TV Tuner Socket MDC Connector CPU Socket Internal Fan Connector RJ45 LAN Connector USB Dual Connector TV out Connecto DC in Power Jack Battery Connector puzzo 2200600 12 907 207091619 12 13 14 15 17 18 19 20 21 22 12 13 n W ST 20 21 JP27 SATA HDD Connector U23 North Bridge 965PM 965GM U28 U29 Volume Con
66. sassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack 93 Chapter 3 Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the system board you must first remove the keyboard then disassemble the inside assembly frame in that order D 5 F 1 F 1 F 2 B 1 D 1 F 1 C 2 LCD hinges to logic D 2 LCD hinges to logic 2 on bottom side C 8 upper case assembly to lower case assembly on bottom side C 2 upper case assembly to lower case assembly on upper side Chapter 3 94 95 G 1 for 15 G 2 for 15 4 G 2 for 15 4 Screw List A s emesen emmo _ screw veson 1 BREWDSUBAPHD _ 8 4 left 4 right Chapter 3 Removing Battery Pack 1 Unlock the battery lock move the battery lock to the unlock position as shown 2 Slide the battery release latch then remove the battery Chapter 3 96 Removing the HDD Module Memory Wireless LAN Card Modem Card TV Tuner Card System Fan T
67. tion available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines VI System Specifications Features Below is a brief summary of the computer s many features Operating system Genuine Windows Vista Capable q Genuine Windows Vista Home Basic Home Premium Ultimate Business Edition q Genuine Windows XP Home Professional Edition Service Pack 2 q Genuine Windows XP Media Center Tablet Edition q Genuine Windows 2000 Service Pack 4 NOTE Windows Vista Capable PCs come with Windows XP installed and can be upgraded to Windows Vista For more information on Windows Vista and how to upgrade go to Microsoft com windowsvista Platform and memory q Intel Centrino Merom mobile technology featuring Intel Core 2 Duo processor T7300 T7500 T 7700 4MB L2 cache 2 0 2 2 2 4 800 MHz FSB or higher Intel Core 2 Duo processor T5450 T7100 2 L2 cache 1 66 1 8 667 800 MHz FSB or higher Intel PM945 GM945 GML943 chipset q Integrated Intel PRO Wireless 4965ABGN network connection dual band tri mode 80
68. tions DVD Super Multi double layer drive slot load 5 in 1 card reader supporting Secure Digital SD MultiMediaCard MMC Memory Stick MS Memory Stick PRO MS PRO xD Picture Card xD 88 89 key Acer FineTouch keyboard with 5 degree curve Touchpad with 4 way scroll button Four easy launch buttons Two front access switches WLAN LED and Bluetooth LED switches Acer Video Conference featuring Voice and Video over Internet Protocol VVoIP support via Acer OrbiCam and optional Acer Bluetooth VoIP phone Acer OrbiCam 0 3 megapixel CMOS camera featuring 30 degree ergonomic rotation Acer VisageOn technology Acer PrimaLite technology Modem 56K ITU V 92 modem with PTT approval wake on ring ready LAN gigabit Ethernet wake on LAN ready WPAN Bluetooth 2 0 EDR Enhanced Data Rate WLAN Intel PRO Wireless 4965ABGN network connection dual band tri mode 802 11a b g n Wi Fi CERTIFIED solution supporting Acer SignalUp wireless technology Express Card slot 54mm 5 in 1 card reader SD MMC MS MS PRO xD Four USB 2 0 ports IEEE 1394 port Microsoft MCE infrared MIR port External display VGA port S video TV out NTSC PAL port RF in port for selected models AV in port Headphones port with S PDIF support Microphone in jack Line in jack Ethernet RJ 45 port Modem 11 port DC in jack for AC adapter Chapter 1 Environment q Temperature Op
69. trol JP28 DDRII Memory Socket JP29 DDRII Memory Socket U33 Audio Codec Controller Memory Card Slot JP31 Headphone SPDIF Jack JP32 Mic in Jack JP33 Line in Jack JP27 SATA HDD Connector U23 North Bridge 965PM 965GM Chapter 5 Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of Aspire 5710 5710G 5310 5310G Series Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it Chapter 6 91 Aspire 5710 5710G 5310 5310G Series Exploded Diagram ADAPTER ADAPTER 65W 3PIN DELTA SADP AP 06501 013 65KB DFA MP Apr 12 Level ADAPTER 65W 3PIN LITEON 1650 AP 06503 01
70. ty is a hardware configuration program built into your computer s BIOS Basic Input Output System Your computer is already properly configured and optimized and you do not need to run this utility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press m during POST when Press lt F2 gt to enter Setup message is prompted on the bottom of screen Press m to enter setup The default parameter of F12 Boot Menu is set to disabled If you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press lt F12 gt during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility Information Main Security CPU Type CPU Speed IDEO Model IDEO Serial Number IDE1 Model Name IDE1 Serial Number ATAPI Model Name BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID Number Genuine Intel R CPU T2060 1 60 GHz 51980811 5 XXXXXXXXXXXXXXXXXXXXXX None None MATSHITADVD RAMUJ 8 SM V0 05 Intel V1436 Acer X00000000000000000000000000000 XX Chapter 2 78 Navigating the BIOS Utility There are six menu options Info Main System Devices Security Boot and Exit F
71. when the computer is turned off Modem RJ 11 port Connects to a phone line Rear view __ DC in jack Connects to an AC adapter 2 Ventilation slots Enable the computer to stay cool even after prolonged use 10 Chapter 1 view 5 Ventilation slots and Enable the computer to stay cool even after prolonged use cooling fan Note Do not cover or obstruct the opening of the fan Indicators The computer has several easy to read status indicators The front panel indicators are visible even when the computer cover is closed up Chapter 1 11 Lights up when computer is Battery Lights up when the battery is being charged Wireless LAN Indicates the status of wireless LAN communication Indicates the status of Bluetooth communication Indicates when the hard disc or optical drive is active Lights when Num Lock is activated Lights when Cap Lock is activated NOTE 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode Easy Launch Buttons To the top of the keyboard there are four easy launch buttons Web browser mail arcade buttons and an Empowering Key e Press run Acer Empowering Technology The mail and Web browser buttons are pre set to email and Internet programs but can be reset by users To set the Web browser and mail buttons run the Launch Manager 12 Chapter 1 Acer Emp

Aspire 5710/5710G/5310/5310G Series Service Guide

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