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HP Color LaserJet 2600n Service Manual - ENWW

Contents

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2. Part number Description Table and page ROLLER DELIVERY Fuser assembly MOTOR STEPPING DC Fuser assembly SCREW RS M3X6 Fuser assembly SHAFT FACE DOWN ROLLER Fuser assembly SCREW RS M3X8 Fuser assembly i GEAR 30T Fuser assembly GEAR 19T Fuser assembly S GEAR 16 Fuser assembly GEAR 49 Fuser assembly GEAR 19T 71T Fuser assembly GEAR 27T Fuser assembly S GEAR 26 Fuser assembly GEAR 20T 44T Fuser assembly S GEAR 22 38 Fuser assembly SPRING TENSION Fuser assembly SPRING TORSION Fuser assembly SOLID RESISTOR 20 1 4W Fuser assembly i PHOTO INTERRUPTER SENSOR Fuser assembly T SCREW RS M3X8 Fuser assembly GUIDE Fuser assembly PLATE GROUNDING Fuser assembly ii GUIDE FIXING ENTRANCE Fuser assembly FRAME FIXING Fuser assembly d SIDE PLATE FIXING RIGHT Fuser assembly SIDE PLATE FIXING LEFT Fuser assembly SHAFT PRESSURE RELEASE Fuser assembly PLATE PRESSURE RELEASE LEFT Fuser assembly PLATE PRESSURE RELEASE RIGHT Fuser assembly bi SIDE PLATE FIXING LEFT 2 Fuser assembly SIDE PLATE FIXING RIGHT 2 Fuser assembly SHAFT PRESSURE RELEASE CAM Fuser assembly bi PLATE MOTOR ANTI MAGNETIC Fuser assembly SIDE PLATE GEAR Fuser assembly BASE PLATE FIXING Fuser assembly Numerical parts list 239 Table 7 23 Numerical parts list continue Part number Desc
3. Part number Description Table and page SCREW TAPPING TRUSS HEAD M4X8 Main drive assembly SE RING Main drive assembly RING Main drive assembly SPRING TORSION Fuser assembly BUSHING Fuser assembly BUSHING Fuser assembly RIB ENTRANCE GUIDE Fuser assembly FLAG INLET Fuser assembly i GUIDE PAPER DELIVERY UPPER Fuser assembly FLAG PAPER DELIVERY Fuser assembly i FILM GUIDE ASS Y 110v Fuser assembly FILM GUIDE ASS Y 220v Fuser assembly GUIDE PAPER DELIVERY LOWER Fuser assembly FLAG INTERTWINE PREVENTION Fuser assembly BUSHING Fuser assembly PLATE PRESSURE LEFT Fuser assembly E PLATE PRESSURE RIGHT Fuser assembly HOLDER RESISTOR Fuser assembly SPRING GROUNDING Fuser assembly d SPRING GROUNDING Fuser assembly SPRING GROUNDING Fuser assembly GUIDE CONTACT SENSOR SUPPORT Fuser assembly ROLLER PRESSURE Fuser assembly x ROLLER FACE DOWN BENDING Fuser assembly PIN DOWEL Fuser assembly CAM PRESSURE RELEASE Fuser assembly FLAG PRESSURE RELEASE Fuser assembly HOLDER PRESSURE RELEASE GEAR Fuser assembly SPRING LEAF Fuser assembly BUSHING Fuser assembly BUSHING Fuser assembly SPRING COMPRESSION Fuser assembly RING E Fuser assembly SPRING GROUNDING Fuser assembly 238 Chapter7 Parts and diagrams ENWW ENWW Table 7 23 Numerical parts list continued
4. 56 Location of 250 sheet tray solenoid and printed circuit assembly 57 Paper pathi 99 Jam locations and stages cio E cte edu 101 Tray 2 input Jam label ntpote Hn td dE 104 Engine test print SwIteh iiuce erre pte ee De ae pda 125 Assembly location diagram 154 External panels and covers 1 Of 2 156 External panels and covers 2 2 158 Upper cover assembly gt lt a noe eee nine le 160 Internal components 1 3 nnn nnns 162 Internal components 2 Of 166 Internal components S of S iic ndn ecc evan ca et e rede red ED eee Le ud d 170 Control panel asserbly 3 eem rtt deo ue 174 Main drive assembIy net 176 Fuser ASSOMDIY ER t Figure 7 11 Figure 7 12 Figure 7 13 Figure 7 14 Figure 7 15 Figure 7 16 Figure 7 17 Figure 7 18 Figure 7 19 Figure 1 Figure C 2 PCB assembly location Tray 2 A 184 Tray 2 inputtray cassett TEE 186 250 sheet input tray cassette sise 190 Tray 2 input tray interna
5. 66 Fuser removal and 74 Formatter removal and replacement 82 DC controller removal and replacement 86 Separation pad removal and replacement 88 Paper pickup roller removal and replacement nre 89 Control panel removal and replacement 91 6 Troubleshooting TrOUBIGSMOOUNG ae T 98 Troubleshooting ee 98 99 Reg 99 Common causes of paper James 100 Where to look for Jams tte etais 101 Jams inside the printer sise 102 laten 103 TRAY DT 103 BCE 104 OUTPUT 104 JAMS in the op DIN DT 104 Pickup delay 105 Pickup stationary 105 Delivery delay J m 3 1 ict eee tata on eve diigo RA 105 Wrapping 106 Delivery stationaty Jarm 2 oe ete eee teet ae e ERR ER oe ERE e d tien etage 105 Start up residual paper 105 Door OPEN Tu E 106 Print problems 107 Getting information ids ierit tet end a rt 107 Control panel messages 107 Alert and warning messages 107 Critical error messages eet edid tace e dicte t
6. Aiddns semod Fear oer 0 LI PA icer ocert rua d et BS ooims ba loa 0000000100 goer ER oger oser SE lasoesr F z 2 alelalolalalals alo oos sli A 5 H meg p v 2 el SI EI EIA EIIN eg m M H tid ER R F 2 Ged cul eur 29 LT z 2 D wj ko le l fro foo 2 Ja fo Ix for fo fo le a leozr 1020 our G Soer NS oe S iss Ko 752 SI zeer 2 UNO un Bayonne ed mE m SD Leier it diagram Ircul Figure 7 19 General ENWW 208 Chapter7 Parts and diagrams Alphabetical parts list Table 7 22 Alphabetical parts list Description Part number Table and page Not set up as a service part Assembly locations Not set up as a service part External panels and covers 1 of 2 Not set up as a service part External panels and covers 2 of 2 Not set up as a service part Upper assembly cover Not set up as a service part Internal components 1 of 3 Not set up as a service part Internal components 2 of 3 Not set up as a service part Internal components
7. LEVER BACK END LOCK RELEASE Tray 2 input tray cassette LEVER BACK END LOCK RELEASE Tray 3 input tray cassette LEVER CONNECTING LEFT LEVER CONNECTING RIGHT LEVER ETB RELEASE Internal components 2 of 3 Internal components 2 of 3 Internal components 1 of 3 LEVER LINK External panels and covers 2 of 2 LEVER SIDE END LOCK RELEASE Tray 2 input tray cassette LEVER SIDE END LOCK RELEASE LEVER TOGGLE LEFT Tray 3 input tray cassette External panels and covers 2 of 2 LEVER TOGGLE RIGHT External panels and covers 2 of 2 LID CONTROLLER Internal components 3 of 3 LINK SHUTTER Internal components 1 of 3 MAIN DRIVE ASS Y Main drive assembly MAIN DRIVE ASSEMBLY Assembly locations MEMORY CONTROLLER PCB ASS Y MEMORY CONTROLLER PCB ASS Y MIDDLE PLATE ASS Y Internal components 1 of 3 PCB assembly location Tray 2 Tray 2 input tray cassette MIDDLE PLATE ASS Y Tray 3 input tray cassette MOTOR DC Main drive assembly MOTOR STEPPING DC Internal components 2 of 3 MOTOR STEPPING DC Fuser assembly OPTION FRAME LEFT ASS Y Tray 2 sheet input tray internal components OPTION FRAME RIGHT ASS Y Tray 2 sheet input tray internal components 220 Chapter7 Parts and diagrams ENWW Table 7 2
8. Not set up as a service part Fuser assembly RING E Fuser assembly Not set up as a service part PCB assembly location Tray 2 Not set up as a service part Not set up as a service part Tray 2 input tray cassette 250 sheet input tray cassette Not set up as a service part Tray 2 sheet input tray internal components Not set up as a service part Paper pick up feeder assembly for Tray 2 Not set up as a service part Tray 3 input tray cassette Not set up as a service part Paper pickup feeder assembly Tray 3 Not set up as a service part Paper pickup feeder assembly Tray 3 UPPER COVER Assembly locations MAIN DRIVE ASSEMBLY Assembly locations PAPER PICKUP FEEDER ASSEMBLY Assembly locations EXTERNAL COVERS PANELS ETC External panels and covers 1 o A S CONNECTOR SNAP TIGHT CONNECTOR SNAP TIGHT BK External panels and covers 1 f2 o External panels and covers 1 f2 CLIP CABLE External panels and covers 1 o X z 230 Chapter7 Parts and diagrams ENWW ENWW Table 7 23 Numerical parts list continued Part number Description Table and page SADDLE WIRE External panels and covers 1 o PLATE GROUNDING External panels and covers 1 o Ki SCREW TAPPING TRUSS HEAD M3X8 m xternal panels
9. Developing blade Toner feed roller Figure 4 6 Developing stage The toner has an insulating property and has negative charge potential from friction with the rotating developing cylinder and the developing blade surface The area of the photosensitive drum where the laser beam is exposed has higher potential than the toner which is charged negatively on the cylinder When this area contacts the toner layer negatively charged the toner jumps onto the drum surface by the potential difference between the drum surface and the cylinder higher potential on drum side This is called the projection development and it visualizes the electrostatic latent image on the drum The developing cylinder is applied the AC bias in order to make the toner jump easier onto the drum surface and improve the contrast of the output image This printer is able to adjust the image density by changing the potential difference between the cylinder and the photosensitive drum surface according to changes of the developing DC bias based on the IMAGE DENSITY INFORMATION signal sent from the formatter The developing sheet improves the print quality and also prevents toner scattering Print cartridge The cartridge forms a visible toner image on the photosensitive drum There are four print cartridges magenta cyan yellow and black each having identical structure 46 Chapter 4 Operational theory ENWW DC controller Memory controller PCB
10. PLATE PRESSURE RIGHT Internal components 1 of 3 BUSHING Internal components 1 of 3 GUIDE CASSETTE REAR RIGHT Internal components 1 of 3 GUIDE CASSETTE FRONT RIGHT Internal components 1 of 3 GEAR 20 Internal components 1 of 3 36 Internal components 1 of 3 GEAR 36 Internal components 1 of 3 SPRING TORSION 232 Chapter 7 Parts and diagrams Internal components 1 of 3 ENWW ENWW Table 7 23 Numerical parts list continued Part number Description Table and page SCREW RS M3X8 Internal components 1 of 3 SCREW RS M3X8 Internal components 1 of 3 SCREW RS M3X8 Internal components 1 of 3 SCREW RS M3X8 Internal components 1 of 3 GUIDE CARTRIDGE LEFT Internal components 1 of 3 HOLDER DRUM Internal components 1 of 3 LINK SHUTTER Internal components 1 of 3 PLATE PRESSURE LEFT Internal components 1 of 3 SPRING TORSION Internal components 1 of 3 PLATE SHAFT Internal components 1 of 3 ARM OPEN CLOSE ARM OPEN CLOSE SPRING TORSION Internal components 1 of 3 Internal components 1 of 3 Internal components 1 of 3 ROD LEFT Internal components 1 of 3 SPRING GROUNDING Internal components 1 of 3 GUIDE CASSETTE FRONT LEFT
11. STOPPER BACK END LIMIT Tray 3 input tray cassette STOPPER CASSETTE LEFT Tray 2 input tray cassette STOPPER CASSETTE LEFT Tray 3 input tray cassette STOPPER CASSETTE RIGHT STOPPER CASSETTE RIGHT Tray 2 input tray cassette Tray 3 input tray cassette STOPPER PAPER SIDE END Tray 2 input tray cassette STOPPER PAPER SIDE END Tray 3 input tray cassette TRAY EXTENSION TRAY FACE DOWN External panels and covers 1 of 2 External panels and covers 1 of 2 UPPER COVER Assembly locations WEIGHT PAD Tray 2 input tray cassette WEIGHT PAD Tray 3 input tray cassette Alphabetical parts list 229 Numerical parts list Table 7 23 Numerical parts list Part number Description Table and page Not set up as a service part Assembly locations Not set up as a service part External panels and covers 1 of 2 Not set up as a service part External panels and covers 2 of 2 Not set up as a service part Upper assembly cover Not set up as a service part Internal components 1 of 3 Not set up as a service part Internal components 2 of 3 Not set up as a service part Internal components 3 of 3 Not set up as a service part Control panel assembly Not set up as a service part Main drive assembly
12. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU ENWW Print Cartridge Limited Warranty Statement 259 260 AppendixB Product warranty statements ENWW Regulatory statements ENWW This chapter contains information about the following topics Declaration of Conformity Laser safety statement Canadian DOC statement VCCI statement Japan Korean EMI statement Finnish laser statement 261 Declaration of Conformity Declaration of Conformity according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP Color LaserJet 2600n Regulatory Model Number BOISB 0409 00 Including Q6459A Optional 250 sheet input tray Product Options ALL conforms to the following Product Specifications Safety 60950 2001 1 EN60950 2001 1 IEC 60825 1 1993 A1 1997 A2 2001 EN 60825 1 1994 A11 1996 A2 2001 Class 1 Laser LED Product GB4943 2001 EMC CISPR 22 1997 EN 55022 1998 Class B EN 61000 3 2 2000 EN 61000 3 3 1995 A1 2001 EN 55024 1998 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 1998 GB17625 1 1998 Supplementary Information The product
13. 30 31 32 Description Not set up as a service INTERNAL COMPONENTS 2 CAP SHAFT CONDUCTIVE ARM PAPER RETAINER LEFT ARM PAPER RETAINER RIGHT SCREW RS M3X6 SPRING GROUNDING RETAINER PAPER COVER PICK UP FEED CABLE SHAFT FRONT DOOR PLATE PANEL FIX RIGHT FRONT GUIDE CASSETTE FRONT RIGHT GUIDE CASSETTE FRONT LEFT PLATE HEAT INSULATING LEVER CONNECTING LEFT CAM LEFT SADDLE WIRE FEEDER UNIT JOINT CABLE CAM HINGE RIGHT LEVER CONNECTING RIGHT BASE MOTOR CLUTCH MECHANICAL SPRING LEAF PLATE BUSHING STOP CLUTCH MOTOR STEPPING DC SOLENOID PICKUP GEAR ASS Y GEAR 57T 20T GEAR 43T 16T GEAR 47T 26T GEAR 40 43 CAM GEAR 26T Part number 1 5096 000 1 5097 000 1 5147 000 1 5062 000 Qty RF 1 Internal assemblies 167 Ref Description Part number Qty 33 SPRING COMPRESSION 1 34 ELECT TRANSPORT BELT ASS Y RM1 1885 000CN 1 35 RING E 2 36 SCREW RS M3X6 2 37 SCREW RS M3X8 T 19 38 SCREW W WASHER M4X18 S 2 501 SCREW TAPPING TRUSS HEAD 4 8 2 A01 GEAR 29T 1 A02 GEAR 29T 1 A03 SPRING COMPRESSION t 1 168 Chapter7 Parts and diagrams ENWW ENWW Internal assemblies 169 INTERNAL COMPONENT 3 0113 0112 34 C p 12 EN 20 25009 0200 8 65004 Se J101 15005 J205 22 J104 106 J5206 J5203 45209 23A 23B CST
14. ET NOTE Touse this program the printer must be directly connected to your computer with a USB cable Cleaning the ETB To clean the ETB use the following procedure 1 Enter the Secondary service menu For more information see Secondary service menu 2 Scroll through the menu and select Clean ETB 3 Press the i SELEcT button to start the cleaning mode Service mode functions SERVICE ONLY 127 Troubleshooting tools The section describes the tools that can help you solve problems with your device Printer pages and reports This section describes the pages and reports that help you diagnose and solve problems with the device Demo page To print the Demo page press the Ej LEFT ARROW RIGHT ARROW buttons on the printer control panel simultaneously You can also print this page from the HP Toolbox 128 Chapter6 Troubleshooting ENWW ENWW Configuration page The Configuration page lists the current settings and properties of the printer You can print a Configuration page from the printer or HP Toolbox To print the Configuration page from the printer complete the following steps 1 Press the Lert arrow or the amp Richt arrow buttons to select the Reports menu 2 Press the button SELECT 3 Press the LEFT ARROW or the RIGHT ARROW buttons to select Config report 4 Press the HP Color LaserJet
15. FOOT RUBBER Internal components 1 of 3 GUIDE CASSETTE REAR RIGHT Internal components 1 of 3 GUIDE CASSETTE FRONT RIGHT Internal components 1 of 3 INTERNAL COMPONENTS 2 Internal components 2 of 3 CAP SHAFT CONDUCTIVE Internal components 2 of 3 SCREW RS M3X6 Internal components 2 of 3 COVER PICK UP FEED CABLE SHAFT FRONT DOOR PLATE PANEL FIX RIGHT FRONT Internal components 2 of 3 Internal components 2 of 3 Internal components 2 of 3 GUIDE CASSETTE FRONT RIGHT Internal components 2 of 3 GUIDE CASSETTE FRONT LEFT Internal components 2 of 3 PLATE HEAT INSULATING Internal components 2 of 3 LEVER CONNECTING LEFT Internal components 2 of 3 CAM LEFT Internal components 2 of 3 SADDLE WIRE Internal components 2 of 3 FEEDER UNIT JOINT CABLE Internal components 2 of 3 CAM HINGE RIGHT Internal components 2 of 3 LEVER CONNECTING RIGHT Internal components 2 of 3 BASE MOTOR Internal components 2 of 3 CLUTCH MECHANICAL Internal components 2 of 3 SPRING LEAF Internal components 2 of 3 a PLATE Internal components 2 of 3 S BUSHING Internal components 2 of 3 STOP CLUTCH Internal components 2 of 3 MOTOR STEPPING DC Internal components 2 of 3
16. Internal components 1 of 3 GUIDE CASSETTE REAR LEFT Internal components 1 of 3 RING E Internal components 1 of 3 ARM LASER SHUTTER Internal components 1 of 3 DUCT FAN Internal components 1 of 3 SPRING TENSION Internal components 1 of 3 MEMORY CONTROLLER PCB ASS Y Internal components 1 of 3 DUCT FAN UPPER Internal components 1 of 3 DUCT FAN LOWER HOLDER MEMORY CONTROLLER Internal components 1 of 3 Internal components 1 of 3 FLAG PRESSURE RELEASE SENSOR Internal components 1 of 3 CLAMP FFC Internal components 1 of 3 SCREW TAPPING TRUSS HEAD M4X8 Internal components 1 of 3 SHAFT TOGGLE Internal components 1 of 3 SHAFT ETB DRIVE Internal components 1 of 3 SPRING GROUNDING Internal components 1 of 3 SPRING GROUNDING Internal components 1 of 3 SPRING GROUNDING Internal components 1 of 3 SPRING GROUNDING Internal components 1 of 3 Numerical parts list 233 Table 7 23 Numerical parts list continue Part number Description COVER INSIDE LEFT Table and page Internal components 1 of 3 ARM INTERLOCK SWITCH Internal components 1 of 3 SPRING COMPRESSION Internal components 1 of 3 PHOTO INTERRUPTER SENSOR Internal components 1 of 3
17. Primary charging roller Photosensitive drum MAIN MOTOR DRIVE signal Main motor Memory tag Developing cylinder si EL Developing cylinder drive solenoid Toner feed roller Stirrer plate Figure 4 7 Print cartridge structure Transfer belt ETB The ETB unit feeds paper as well as transfers toner onto the paper The ETB unit consists of the ETB ETB feed roller ETB driven roller and color misregistration density sensor unit As the main motor rotates the ETB feed roller the ETB feed roller rotates the ETB belt The transfer roller and the ETB driven roller are engaged with the ETB During printing the picked up paper is conveyed in between the ETB and the photosensitive drum and simultaneously the toner image is transferred onto the paper The ETB is also used for color misregistration corrective control and the image stabilization control The pattern image for the color misregistration or image density determination is transferred onto the belt This pattern image is read in the color misregistration density sensor unit The following is the diagrammatic sketch of the ETB unit ENWW Image formation system 47 DC controller MAIN MOTOR DRIVE signal Main motor ei Color misregistration Density sensor unit d ETB feed roller ETB belt Direction of belt rotation Transfer roller ETB driven roller Figure 4 8 ETB unit Transfer stage
18. See the HP Color LaserJet 2600n User Guide for information about configuring the input trays Cannot select a tray or feature to use When you cannot select a tray or feature to use use the following procedure to troubleshoot and resolve problems When the size of media requested is not loaded in the tray selected the printer draws media from the next default tray that contains the correct size Load the correct media in the tray and make sure that the tray is adjusted correctly Load the tray with enough media to complete the print job See the HP Color LaserJet 2600n User Guide for information about configuring the input trays N Make sure that the driver for the software program is correctly installed configured and capable of requesting the desired media size and type or feature Performance problems Try the tips in this section if pages exit the device but have nothing printed on them or when the device does not print any pages Table 6 9 Performance issues Problem Cause Solution Pages print but are totally blank The sealing tape might still be in the Verify that the sealing tape has been print cartridges completely removed from the print cartridges The document might contain blank Check the document that you are pages printing to see if content appears on all of the pages Print problems 123 Table 6 9 Performance issues continued Problem Cause The device might be malfunctioning
19. Solution To check the device print a Configuration page Pages print very slowly Heavier media types can slow the print job Print on a different type of media Complex pages will print slower Proper fusing may require a slower print speed to ensure the best print quality Pages did not print The device might not be pulling media correctly See Paper handling issues The media is jamming in the device Clear the jam The USB cable might be defective or incorrectly connected m Disconnect the USB cable at both ends and reconnect it m Try printing a job that has printed in the past m Try using a different USB cable Other devices are running on your computer The device might not share a USB port If you have an external hard drive or network switchbox that is connected to the same port as the device the other device might be interfering To connect and use the device you must disconnect the other device or you must use two USB ports on the computer 124 Chapter6 Troubleshooting ENWW Functional tests SERVICE ONLY Engine test print The engine test print is used to confirm whether the printer operates correctly or not It is performed by the engine controller If a malfunction occurs in the printer perform an engine test print while the printer is in STBY mode and then press the test print switch on the rear side of the printer once A one page test pattern
20. The secondary service menu is intended for use by manufacturing engineers service engineers developers and support personnel This menu provides options to perform various tests and print out special reports 118 Chapter6 Troubleshooting ENWW ENWW The following secondary service menu items are available m Service Reports used to print out a continuous configuration report translation report and error report m USB Speed enables or disables the ability for the printer to operate in high speed The following USB Speed setting options are available m Auto m Hispeed m Full speed m Display test verifies that all of the characters on the display function correctly by allowing you to manually scroll through the characters Clean ETB used to clean the ETB m Calibrations m All Cals m CPR m DMAX DHALF Cal m DHALF Only Cal m Test Page To enter the secondary service menu use the following procedure 1 Confirm that the device is in a Ready state 2 Press the button SELEcT to enter the main menu system Press the J button LEFT RROw and the button Jos simultaneously 4 Press the Si button to confirm 2ndary Service D Press the LEFT ARROW button and button RIGHT ARROW to navigate to the secondary service menu Printed image quality problems Improving print quality Use the print quality settings in the HP Toolbox to imp
21. Alphabetical parts list 213 Table 7 22 Alphabetical parts list continued Description COVER FACE DOWN Part number RC1 5173 000CN Table and page External panels and covers 1 of 2 COVER INSIDE LEFT Internal components 1 of 3 COVER INSIDE RIGHT Internal components 1 of 3 COVER INSIDE UPPER RC1 5178 000CN Upper assembly cover COVER LEFT RC1 5183 000CN External panels and covers 1 of 2 COVER OPTION FRONT Tray 2 sheet input tray internal components COVER OPTION LEFT Tray 2 sheet input tray internal components COVER OPTION RIGHT Tray 2 sheet input tray internal components COVER OPTION RIGHT Tray 2 sheet input tray internal components COVER PCB Tray 2 sheet input tray internal components COVER PICK UP FEED CABLE Internal components 2 of 3 COVER PICKUP FEED FRAME Paper pick up feeder assembly for Tray 2 COVER PICKUP FEED FRAME Paper pick up feeder assembly for Tray 2 COVER PICKUP FEED FRAME Paper pickup feeder assembly Tray 3 COVER RIGHT External panels and covers 2 f2 lo COVER RIGHT FRONT External panels and covers 2 f2 o COVER RIGHT FRONT External panels and covers 2 f2 o COVER RIGHT FRONT External panels and covers 2 f2 o COVER SENSOR TOP Paper pick up fe
22. Another print cartridge might be low If you are using a non HP print cartridge it might be low or empty but you will receive no indication The control panel is set for override Remove the print cartridge for the color that is printing inconsistently and reinstall it Replace low or empty print cartridges The colors on the printed page do not match the colors as they appear on the Screen AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc The colors on your computer monitor might differ from the device output Select Screen Match in the Color tab of the printer driver If extremely light colors or extremely dark colors on screen are not printing your software program might interpret extremely light colors as white or extremely dark colors as black If possible avoid using extremely light or extremely dark colors The media might not meet HP specifications Use a different paper such as high quality paper that is intended for color laser printers The finish on the printed color page is inconsistent AaBbCc AaBbCc AaBbCc AaBbcc AaBbCc The media might be too rough Use a smooth paper or print media such as a high quality paper that is made for color laser printers Generally smoother media produces better results Troubleshooting tools 143 HP Toolbox HP Toolbox HP Toolbox is a Web application that you can use for troubleshooting tasks To view HP T
23. ENWW Removal and replacement procedures 67 4 Remove the right cover 1 1858 000 carefully twisting the front edges of the side covers outward to remove ET NOTE make the removal of the right cover assembly easier release the tab on the inside of the cover 1 Release tab 68 Chapter 5 Removal and replacement ENWW ENWW 5 Remove the left cover Removal and replacement procedures 69 7 Remove the screw on the right white plastic catch and then remove the plastic catch 8 Close the ETB 70 Chapter 5 Removal and replacement ENWW ENWW 9 Remove the small black cable cover RC1 5147 000CN on the left side of the printer by carefully snapping it out of place 1 White wire holder Removal and replacement procedures 71 12 Pull out the connector 1 ETB connector 13 Remove one 1 screw from each hinge cam on both sides 14 Using needle nose pliers remove the hinge left cam 1 4249 000 and the right hinge cam 1 5311 000 72 Chapter 5 Removal and replacement ENWW 15 Remove the Use the following procedure to replace the ETB 1 Align each foot of the ETB with the respective holes securing the right side first and then the left side 1 Alignment location 2 Complete replacement by following steps 1 through 14 above in reverse order ET NOTE When replacing the right cover align the tabs on the upper edge
24. SPRING COMPRESSION Part number 1 5440 000 1 5440 000 Qty Input devices 205 PCB ASS Y LOCATION DIAGRAM Figure 7 18 assembly location optional Tray 3 206 Chapter 7 Parts and diagrams ENWW ENWW Table 7 21 Paper pickup feeder assembly Tray 3 Ref Description Part number Not set up as a service part PCB ASS Y LOCATION DIAGRAM i PAPER FEEDER PCB ASS Y Qty RF Input devices 207 Diagrams plousjos dn yaid Josuos soded pel 1eded zuag 5 vr zinoau vr
25. SPRING GROUNDING GUIDE CASSETTE FRONT LEFT GUIDE CASSETTE REAR LEFT SCREW RS M3X8 Part number 1 5200 000 Qty RF 3 Input devices 193 Ref Description Part number Qty 33 GUIDE CASSETTE REAR RIGHT 1 34 GUIDE CASSETTE FRONT RIGHT i 1 35 SCREW RS M3X8 P 3 36 PAPER FEEDER PCB ASS Y 1 501 SCREW TAPPING TRUSS HEAD M4X8 2 A01 CROSSMEMBER FRONT 1 A02 CROSSMEMBER REAR 1 A03 CROSSMEMBER MIDDLE 1 A04 CROSSMEMBER LOWER REAR 2 A05 GUIDE PAPER SENSOR CABLE 1 1 A06 GUIDE PAPER SENSOR CABLE 2 1 07 GEAR 29 1 A08 GEAR 29T 1 A09 SPRING COMPRESSION 1 10 FOOT RUBBER 2 11 COVER OPTION RIGHT 1 12 OPTION FRAME LEFT ASS Y 1 A13 FRAME OPTION LEFT t 1 A14 OPTION FRAME RIGHT ASS Y T 1 A15 FRAME OPTION RIGHT 1 194 Chapter7 Parts and diagrams ENWW ENWW Input devices 195 PAPER PICK UP FEEDER ASS Y 2 501 eo SEP av d Figure 7 15 Paper pick up feeder assembly for 2 ENWW 196 Chapter7 Parts and diagrams ENWW Table 7 18 Paper pick up feeder assembly for Tray 2 Ref 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 501 A01 A02 A03 A04 A05 Description Not set up as a service part PAPER PICKUP FEEDER ASS Y GUIDE REGISTRATION PLATE REG GROUNDING 1 PLATE REG GROUNDING 2
26. Software and supported operating systems 11 Software for Windows 11 SoftWare for MACINTOSH e ertet a e eere e e Fus 12 IP 12 Uninstalling el 12 EE 12 Macintosh software 13 Print miedia specifICations s 14 escas 14 Paper and print media aser hah e ENEE SEENEN 14 Printing and storage environment 14 e Ij etes te 15 EI c EINE PIE 17 Transparencies etie ee eret e 17 M dia support tables trie reete edes e e a dU EE aa deus au A td 17 Supported print media for Tray 1 Tray 2 and optional Tray 3 17 Unsupported media media to avoid 18 2 Installation Site preparation sise 22 2 EE EEN 22 Minimum system requirements 23 Requirements for PC systems 23 Requirements for Macintosh systems non PostScript 23 maiz oz To En LCE 24 Install input deVICSS 25 ENWW Installing optional Tray 3 25 Loading Tray T 25 Installing SUPPNES vied EE 27 Print cartridges E 27 3
27. Tray 2 input tray cassette SPRING TENSION SPRING COMPRESSION Tray 2 input tray cassette Tray 2 input tray cassette SPRING COMPRESSION Tray 2 input tray cassette SPRING COMPRESSION Tray 2 input tray cassette BACK END LIMIT PLATE ASS Y Tray 2 input tray cassette MIDDLE PLATE ASS Y Tray 2 input tray cassette LEFT PAPER SIDE END ASS Y Tray 2 input tray cassette RIGHT PAPER SIDE END ASS Y Tray 2 input tray cassette GUIDE CASSETTE DUPLEX UPPER Tray 2 input tray cassette SCREW TAPPING TRUSS HEAD M4X8 Tray 2 input tray cassette CASSETTE BODY ASS Y Tray 2 input tray cassette 240 Chapter7 Parts and diagrams ENWW ENWW Table 7 23 Numerical parts list continued Part number Description Table and page BODY CASSETTE Tray 2 input tray cassette PLATE BACK END LIMIT LARGE Tray 2 input tray cassette ARM BACK END LOCK Tray 2 input tray cassette PLATE BACK END LIMIT SMALL Tray 2 input tray cassette LEVER BACK END LOCK RELEASE Tray 2 input tray cassette STOPPER BACK END LIMIT Tray 2 input tray cassette SPRING COMPRESSION Tray 2 input tray cassette SHEET SEPARATION Tray 2 input tray cassette PLATE MIDDLE Tray 2 input tray cassette PLATE REINFORCEMENT Tray 2 i
28. Tray 2 sheet input tray internal components BELT TRANSMISSION Main drive assembly BODY CASSETTE Tray 2 input tray cassette BODY CASSETTE Tray 3 input tray cassette BRACKET CARD READER Internal components 1 of 3 BRACKET LEFT REAR Internal components 1 of 3 BRACKET RIGHT REAR Internal components 1 of 3 BUSHING T External panels and covers 2 of 2 BUSHING Internal components 1 of 3 BUSHING Internal components 1 of 3 210 Chapter 7 Parts and diagrams ENWW ENWW Table 7 22 Alphabetical parts list continued Description Part number Table and page BUSHING Internal components 1 of 3 BUSHING Internal components 2 of 3 BUSHING Main drive assembly BUSHING Main drive assembly BUSHING Main drive assembly BUSHING Main drive assembly BUSHING Fuser assembly BUSHING Fuser assembly BUSHING Fuser assembly BUSHING Fuser assembly BUSHING BUSHING Fuser assembly Tray 2 sheet input tray internal components BUSHING Paper pick up feeder assembly for Tray 2 BUSHING Paper pick up feeder assembly for Tray 2 BUSHING Paper pick up feeder assembly for Tray 2 BUSHING Paper pick up feeder assembly for Tray 2 BUSHING Paper pick up feeder assembly for Tray 2 BUSHING
29. 3 of 3 S CABLE FLAT Internal components 3 of 3 CABLE FLAT Internal components 3 of 3 CLAMP FFC Internal components 3 of 3 SCREW TAPPING TRUSS HEAD 4 8 CONTROL PANEL PCB ASS Y CONTROL PANEL PCB ASS Y Internal components 3 of 3 Control panel assembly Control panel assembly PANEL CONTROL PANEL Control panel assembly PLATE CONTROL PANEL RETAINING Control panel assembly GUIDE CONTROL PANEL LIGHT Control panel assembly BUTTON CONTROL PANEL 1 Control panel assembly BUTTON CONTROL PANEL 2 Control panel assembly BUTTON CONTROL PANEL 3 Control panel assembly SPACER CONTROL PANEL Control panel assembly SCREW RS M3X8 Control panel assembly MAIN DRIVE ASS Y Main drive assembly F F C CONNECT PCB UNIT Main drive assembly COLLAR SPRING BUSHING Main drive assembly Main drive assembly FLANGE CAM GEAR Main drive assembly 7 COVER Main drive assembly E BUSHING Main drive assembly s BUSHING Main drive assembly CAM RELEASE Main drive assembly ROD RELEASE RIGHT Main drive assembly Main drive assembly DUCT Main drive assembly si PULLEY Main drive assembly 236 Chapter7 Parts and diagrams ENWW ENWW Table 7 23 Numerical parts list continued Part number Description Table and page BELT
30. CARTRIDGE LEFT HOLDER DRUM Part number Qty RF 15 14 1 Internal assemblies 163 Ref Description Part number Qty 30 LINK SHUTTER 1 31 PLATE PRESSURE LEFT 5 4 32 SPRING TORSION 4 33 PLATE SHAFT 4 34 OPEN CLOSE 3 35 ARM OPEN CLOSE d 1 36 SPRING TORSION 4 37 ROD LEFT S 1 38 SPRING GROUNDING 1 39 GUIDE CASSETTE FRONT LEFT 1 40 GUIDE CASSETTE REAR LEFT 1 41 RING E 5 2 42 ARM LASER SHUTTER 1 43 DUCT FAN 1 44 SPRING TENSION 1 45 MEMORY CONTROLLER PCB ASS Y i 1 46 DUCT FAN UPPER 1 47 DUCT FAN LOWER a 1 48 HOLDER MEMORY CONTROLLER 1 49 FLAG PRESSURE RELEASE SENSOR 1 50 CLAMP FFC 2 501 SCREW TAPPING TRUSS HEAD M4X8 D 1 A01 SHAFT TOGGLE 1 A02 SHAFT ETB DRIVE 5 1 A03 SPRING GROUNDING 4 A04 SPRING GROUNDING 5 4 A05 SPRING GROUNDING 1 06 SPRING GROUNDING 3 07 COVER INSIDE LEFT 1 A08 ARM INTERLOCK SWITCH D 1 A09 SPRING COMPRESSION 1 10 PHOTO INTERRUPTER SENSOR i 1 A11 FOOT RUBBER 1 A12 GUIDE CASSETTE REAR RIGHT 5 1 A13 GUIDE CASSETTE FRONT RIGHT i 1 164 Chapter7 Parts and diagrams ENWW ENWW Internal assemblies 165 INTERNAL COMPONENT 2 Figure 7 6 Internal components 2 of 3 ENWW 166 Chapter7 Parts and diagrams ENWW Table 7 9 Internal components 2 of 3 Ref 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29
31. HOLDER PAD P Tray 3 input tray cassette HOLDER PAD Tray 3 input tray cassette HOLDER PAD A Tray 3 input tray cassette HOLDER PAPER PICKUP ROLLER Paper pick up feeder assembly for Tray 2 HOLDER PAPER PICKUP ROLLER Paper pickup feeder assembly Tray 3 HOLDER PAPER RETAINING Tray 2 input tray cassette HOLDER PAPER RETAINING Tray 3 input tray cassette HOLDER PAPER WIDTH SENSOR Paper pick up feeder assembly for Tray 2 HOLDER PRESSURE RELEASE GEAR Fuser assembly HOLDER RESISTOR Fuser assembly HOLDER SEPARATION Tray 2 input tray cassette HOLDER SEPARATION m Tray 3 input tray cassette HOLDER SWING GEAR Tray 2 sheet input tray internal components INTERNAL COMPONENTS Tray 2 sheet input tray internal components ENWW Alphabetical parts list 219 Table 7 22 Alphabetical parts list continued Description Part number Table and page INTERNAL COMPONENTS 1 Internal components 1 of 3 INTERNAL COMPONENTS 2 Internal components 2 of 3 INTERNAL COMPONENTS 3 Internal components 3 of 3 LATCH LEFT Internal components 1 of 3 LATCH RIGHT Internal components 1 of 3 LEFT INTERNAL COVER ASS Y Internal components 1 of 3 LEFT PAPER SIDE END ASS Y Tray 2 input tray cassette LEFT PAPER SIDE END ASS Y Tray 3 input tray cassette
32. LEAF Internal components 2 of 3 SPRING LEAF Fuser assembly SPRING LEAF S 2 sheet input tray internal components SPRING TENSION SPRING TENSION SPRING TENSION Internal components 1 of 3 Internal components 1 of 3 Main drive assembly SPRING TENSION Fuser assembly SPRING TENSION Tray 2 input tray cassette SPRING TENSION Tray 2 sheet input tray internal components SPRING TENSION Paper pick up feeder assembly for Tray 2 SPRING TENSION Tray 3 input tray cassette SPRING TENSION Paper pickup feeder assembly Tray 3 228 Chapter 7 Parts and diagrams ENWW Table 7 22 Alphabetical parts list continued Description Part number Table and page SPRING TORSION Internal components 1 of 3 SPRING TORSION Internal components 1 of 3 SPRING TORSION Internal components 1 of 3 SPRING TORSION S Fuser assembly SPRING TORSION Fuser assembly SPRING TORSION Paper pick up feeder assembly for Tray 2 SPRING TORSION SPRING TORSION Paper pick up feeder assembly for Tray 2 Paper pick up feeder assembly for Tray 2 STOP CAM GEAR Main drive assembly STOP CLUTCH Internal components 2 of 3 STOP CLUTCH Tray 2 sheet input tray internal components STOPPER BACK END LIMIT Tray 2 input tray cassette
33. The device experienced an internal communication error The door must be closed before printing can continue This is a warning message only Job output might be affected Invalid driver You are using the incorrect printer driver Reselect the printer driver appropriate for your device Invalid entry Invalid data or response Correct the entry Jam in A paper jam has occurred in Tray 2 Clear the jam and then press the tray 2 SeLEcT button on the control panel Jam in A paper jam has occurred in Tray 3 Clear the jam and then press the e SELEcT button on the control panel tray 3 Jam in A paper jam has occurred in the print path Open the door and clear the jam Then print paper path press the panel SELEcT button on the control Jam in Cartridge area A paper jam has occurred in the print path Open the door and clear the jam Then press the 2 Sci button on the control panel Jam in A paper jam has occurred in the output area Clear the jam and then press the e Output bin SELEcT button on the control panel Load paper The HP Color LaserJet 2600n printer is out Please load specified paper type into the of paper tray indicated Load Tray X The printer is processing job but the tray Please load specified paper type and size TYPE SIZE indicated is empty into the tray indicated 132 Chapter6 Troub
34. The transfer stage is to transfer the toner image on the photosensitive drum surface onto paper ETB belt Transfer roller A DC bias 777 Photosensitive drum Figure 4 9 Transfer stage 48 Chapter 4 Operational theory ENWW The toner on the photosensitive drum surface is transferred onto the paper according to the positive charge from the back side of the paper Each color s toner image is transferred in order of M C Y and K and forms one toner image overlaying one color s image on another Separation stage ETB belt Static charge eliminator Photosensitive drum A DC bias Figure 4 10 Separation stage The paper is separated from the drum by its elasticity Curvature Separation The static charge on the back side of the paper is decreased with the electrostatic eliminator in order to stablize the feeding operation and prevent the crescent spots of printing image under the low temperature and low humidity environment Fusing stage The toner image is fused onto the paper in this stage The toner image transferred onto the paper through the transfer stage can be smeared easily by hands since it is only attracted to the paper by the static electricity The paper and the toner on it are fused by pressure fused and secondary colored by heat to be a permanent image Paper Fuser pressure roller Fuser film CH DC bias 1 ut Fuser heater Figure 4 11 Fusing stage T
35. and magenta Black yellow cyan and magenta supplies status gauges appears instead of the consumption level when the level is not known This can occur in the following circumstances m Missing cartridges m Incorrectly placed cartridges m Cartridges with an error m Some non HP cartridges The supplies gauge appears whenever the printer shows the Ready state with no warnings It will also appear when the printer shows a warning or error message concerning a print cartridge or multiple supplies If a supply is empty the gauge will flash Understanding printer status Cancel Job button When the Ready light is blinking pressing CaNcEL cancels the current job When a supplies status gauge is blinking and the Attention light is on indicating that a non HP supply has been installed pressing SELEcT allows you to continue printing Chapter 1 Product information ENWW ENWW EA CAUTION You might not receive any indication when non HP supply is empty For more information about using non HP print cartridges see HP policy on non HP supplies If you continue printing after the supply is empty damage to the printer can occur See Hewlett Packard limited warranty statement Attention light Generally the Attention light blinks when the printer is out of paper when a jam has occurred or when other problems that need attention occur The Attention light is on and one of the Supplies Sta
36. restoring 127 pages blank 123 not printing 124 ENWW printing slowly 124 skewed 141 pages per minute 4 paper curled troubleshooting 141 jams 99 jams delivery delay 105 jams delivery stationary 105 jams door open 106 jams input areas 103 jams inside the printer 102 jams output area 104 jams pickup delay 105 jams pickup stationary 105 jams start up residual 105 jams top bin 104 jams wrapping 105 selecting 14 tray 1 types supported 17 tray 2 types supported 17 tray 3 types supported 17 unsupported 18 wrinkled 141 paper handling issues 123 paper input trays features 4 media supported 17 paper output bins features 4 jams clearing 104 paper pickup roller removal and replacement 89 parts assembly locations 154 cover locations 160 input devices 186 internal assembly locations 162 ordering 151 part numbers 253 removal and replacement 61 replaceable 150 user replaceable 62 paused printing 9 performance problems 123 pickup and feed system 51 pickup rollers ordering 62 platforms supported 11 ports types included 4 power requirements 254 powersave 118 print cartridges checking 32 HP fraud hotline 33 installing 27 life expectancy 32 ordering 32 part numbers 253 recycling 33 replacing 27 33 status gauge 8 status page printing 116 storage specifications 255 print modes extended 120 HP Toolbox 120 print quality identifying defects 122 improving 119 issues 138 menu 121 se
37. to moderate the hygroscopic properties of paper m The best way to store an opened ream of paper is to rewrap it tightly in its moisture proof wrapping If the printer environment is subject to extremes unwrap only the amount of paper to be used during the day s operation to prevent unwanted moisture changes m Avoid storing paper and print media near heating and air conditioning vents or near windows and doors that are frequently open Envelopes Envelopes can be printed from Tray 1 or Tray 2 Select the type of envelope that you are using from the Print dialog box or the printer driver In your program set the margins for the envelope The following table gives typical address margins for a commercial 10 or DL envelope Table 1 3 Envelope specifications Type of address Top margin Left margin Return address 15 mm 0 6 inch 15 mm 0 6 inch Delivery address 51 mm 2 inches 89 mm 3 5 inches m For the best print quality position margins no closer than 15 mm 0 6 inch from the edges of the envelope m Avoid printing over the area where the envelope seams meet Envelope storage Proper storage of envelopes helps contribute to print quality Envelopes should be stored flat If air is trapped in an envelope and creates an air bubble then the envelope might wrinkle during printing Envelope construction Envelope construction is critical Envelope fold lines can vary considerably not only between manufacturers but al
38. 000CN Tray 2 input tray cassette CASSETTE RM1 1945 000CN 250 sheet input tray cassette CASSETTE RM1 1945 000CN Tray 3 input tray cassette CASSETTE BODY ASS Y Tray 2 input tray cassette CASSETTE BODY ASS Y Tray 3 input tray cassette CLAMP FFC Internal components 1 of 3 CLAMP FFC Internal components 3 of 3 CLAW MD PLATE RELEASE LEFT Tray 2 input tray cassette CLAW MD PLATE RELEASE LEFT CLAW MD PLATE RELEASE RIGHT CLAW MD PLATE RELEASE RIGHT Tray 3 input tray cassette Tray 2 input tray cassette Tray 3 input tray cassette CLAW MIDDLE PLATE LEFT Tray 2 input tray cassette CLAW MIDDLE PLATE LEFT Tray 3 input tray cassette CLAW MIDDLE PLATE RIGHT Tray 2 input tray cassette CLAW MIDDLE PLATE RIGHT Tray 3 input tray cassette CLIP CABLE External panels and covers 1 of 2 CLIP CABLE E External panels and covers 2 of 2 212 Chapter7 Parts and diagrams ENWW Table 7 22 Alphabetical parts list continued Description Part number Table and page CLIP CABLE Main drive assembly CLIP EDGE Main drive assembly CLIP ENTRANCE GUIDE Fuser assembly CLUTCH MECHANICAL Internal components 2 of 3 CLUTCH MECHANICAL Tray 2 sheet input tray internal components COLLAR SPRING Main drive assembly CONNECT
39. 110V or RM1 1821 000CB for 220V forward to remove 80 Chapter 5 Removal and replacement ENWW Use the following procedure to replace the fuser 1 Align the fuser tabs with their respective holes 2 Complete replacement by following steps 1 through 18 above in reverse order ET NOTE When replacing the right cover align the tabs on the upper edge of the right cover and lower edge of the face down cover with their respective slots 1 Tabs ET NOTE Connect the control panel cable before replacing the right cover ENWW Removal and replacement procedures 81 Formatter removal and replacement Use the following procedure to remove the formatter 1 Remove the cassette dust cover 1 5200 000 2 Remove nine 9 screws from the rear plate 1 5227 000 82 Chapter 5 Removal and replacement ENWW 3 Remove the rear plate ENWW Removal and replacement procedures 83 4 Unplug three 3 connectors two 2 data connectors and 1 power connector YWUTMUVYT IG wg d PRECAUCI N VARNING 22 5 77 VAROITUS gx 5 VARNING xp od Ae VAROITUS rpm rung AWM 20 AWM 2894 200 2894 Flat cable Power cables VW 1 flat cable 84 Chapter 5 Removal and replacement ENWW ENWW 5 Remove four 4 screws from the formatter To replace the formatter follow steps 1 through 6 above in reverse ord
40. 20 16 kg 44 43 lbs 2600n printer with optional Tray 3 250 sheet without consumables EN 252 AppendixA Product specifications ENWW Supplies specifications ENWW Table 2 Supplies specifications Print cartridge life based on approximately 5 coverage Black 2 500 pages Yellow cyan and magenta 2 000 pages each Print cartridge life Table A 3 Print cartridge specifications Product name Description Part number Black print cartridge Life of 2 500 pages at approximately Q6000A 596 coverage Cyan print cartridge Life of 2 000 pages at approximately Q6001A 5 coverage Yellow print cartridge Life of 2 000 pages at approximately Q6002A 596 coverage Magenta print cartridge Life of 2 000 pages at approximately Q6003A 5 coverage ET NOTE Actual yields may vary according to usage Supplies specifications 253 Electrical specifications Table A 4 Electrical specifications Item 110 volt models 220 volt models Power supply 115 127V 10 220 240V 10 50 60 Hz 2 Hz 50 60 Hz 2 Hz Power consumption typical During printing color 185 W average 185 W average During printing black and white 185 W average 185 W average During standby 15 W average 19 W average Off mode 0 W average 0 W average Heat output Idle 51 BTU hr 61 BTU hr Rated current 12A 6A CAUTION Power requirements are based on the country re
41. 241 Table 7 23 Numerical parts list continue Part number Description Table and page GEAR 16T Tray 2 input tray cassette INTERNAL COMPONENTS Tray 2 sheet input tray internal components CAP CONTINUITY Tray 2 sheet input tray internal components BASE MOTOR Tray 2 sheet input tray internal components CLUTCH MECHANICAL Tray 2 sheet input tray internal components SPRING LEAF Tray 2 sheet input tray internal components E BUSHING Tray 2 sheet input tray internal components HOLDER DRAWER CONNECTOR Tray 2 sheet input tray internal components HOLDER SWING GEAR Tray 2 sheet input tray internal components PLATE GROUNDING Tray 2 sheet input tray internal components COVER OPTION FRONT Tray 2 sheet input tray internal components COVER OPTION LEFT Tray 2 sheet input tray internal components COVER PCB Tray 2 sheet input tray internal components SHAFT POSITIONING Tray 2 sheet input tray internal components COVER SWING GEAR Tray 2 sheet input tray internal components STOP CLUTCH Tray 2 sheet input tray internal components SOLENOID Tray 2 sheet input tray internal components GEAR ASS Y Tray 2 sheet input tray internal components COVER OPTION RIGHT Tray 2 sheet
42. 2600n 2 button Select to print the Configuration page Table 6 10 Configuration page 1 Product information This section contains the following basic information about the printer Product name Formatter number Serial number Service ID Firmware version Maximum print resolution Troubleshooting tools 129 2 Memory This section lists memory related information such the total memory that is installed 3 Paper settings This section lists information about the media type for each tray and about the type settings for all the media that the printer supports 4 Page counts This section lists the total number of pages printed the number of color pages printed and information about paper jams 5 DC controller version This section lists the DC controller version 6 USB settings This section contains information for the USB setting options m U 0 Hi speed m U 4 Full speed m U 5 Full speed auto switched from hi speed 7 Extended print modes enabled The following list contains the options for enabling extended print modes DMO Default setting 1 Extended print mode enabled 8 Status log This section contains information about printer errors including an error log code and the page count at which the error occurred For a list of status log messages see Table 6 5 Status log messages 9 Paper types This section contains information about paper types that can be conf
43. 5 2 20 SPRING COMPRESSION i 2 A21 PLATE PAPER SIDE END RIGHT 1 22 LEVER SIDE END LOCK RELEASE 1 A23 STOPPER PAPER SIDE END n 2 A24 SPRING COMPRESSION t 2 A25 HOLDER PAD 1 26 HOLDER SEPARATION 1 A27 PLATE PAPER GUIDE 1 A28 HOLDER PAD 1 29 WEIGHT PAD t 2 A30 HOLDER PAD i 1 A31 SPRING COMPRESSION 1 202 Chapter7 Parts and diagrams ENWW ENWW Input devices 203 PAPER PICK UP FEEDER 55 Figure 7 17 Paper pickup feeder assembly Tray 3 ENWW 204 Chapter7 Parts and diagrams ENWW Table 7 20 Paper pickup feeder assembly Tray 3 Ref 10 11 12 13 14 15 16 17 18 501 A01 A02 A03 A04 A05 A06 A07 A08 A09 A10 A11 Description Not set up as a service part PAPER PICKUP ROLLER GUIDE REGISTRATION PLATE REG GROUNDING 1 PLATE REG GROUNDING 2 COVER PICKUP FEED FRAME GUIDE PRE TRANSFER ROLLER REGISTRATION DRIVE BUSHING ROLLER REGISTRATION A ROLLER REGISTRATION B ROLLER REGISTRATION C BUSHING BUSHING ROLLER PAPER PICKUP RESISTOR 400 OHM 0 5W SPRING TENSION PHOTO INTERRUPTER SENSOR CABLE OPTION SENSOR PAPER PICKUP DRIVE ASS Y SCREW TAPPING TRUSS HEAD M4X8 FRAME PAPER PICKUP FEEDER SHAFT REGISTRATION ROLLER SHAFT PAPER PICKUP DRIVE BUSHING BUSHING ARM CST PAPER SENSING 1 ARM CST PAPER SENSING 2 HOLDER PAPER PICKUP ROLLER ROLLER CASSETTE PAPER PICKUP BUSHING
44. BELT ASS Y External panels and covers 1 of 2 Internal components 2 of 3 RM1 1916 000CN CASSETTE Assembly locations RM1 1916 000CN CASSETTE Tray 2 input tray cassette RM1 1922 000CN SEPARATION ASS Y Tray 2 input tray cassette RM1 1922 000CN SEPARATION ASS Y Tray 3 input tray cassette RM1 1923 000CN FEED ASS Y Tray 2 input tray cassette RM1 1945 000CN CASSETTE 250 sheet input tray cassette RM1 1945 000CN CASSETTE Tray 3 input tray cassette RM1 1975 000CN DC CONTROLLER PCB ASS Y Internal components 3 of 3 RM1 1975 000CN DC CONTROLLER PCB ASS Y PCB assembly location Tray 2 RM1 1983 000CN CONTROL PANEL ASSEMBLY Assembly locations RM1 1983 000CN CONTROL PANEL ASS Y Control panel assembly 250 Chapter7 Parts and diagrams ENWW Product specifications ENWW This chapter contains information about the following topics Physical specifications Supplies specifications Electrical specifications Environmental specifications Acoustical specifications 251 Physical specifications Table A 1 Printer specifications Product Height Depth Width Weight HP Color LaserJet 370 mm 14 6 inches 453 mm 17 83 inches 407 mm 16 02 inches 15 67 kg 34 54 Ibs 2600n printer without optional Tray 3 or consumables HP Color LaserJet 460 mm 18 1 inches 451 mm 17 76 inches 485 mm 18 98 inches
45. BUSHING Paper pickup feeder assembly Tray 3 ARM CST PAPER SENSING 1 Paper pickup feeder assembly Tray 3 ARM CST PAPER SENSING 2 Paper pickup feeder assembly Tray 3 HOLDER PAPER PICKUP ROLLER Paper pickup feeder assembly Tray 3 ROLLER CASSETTE PAPER PICKUP Paper pickup feeder assembly Tray 3 BUSHING Paper pickup feeder assembly Tray 3 SPRING COMPRESSION Paper pickup feeder assembly Tray 3 PCB ASS Y LOCATION DIAGRAM PAPER FEEDER PCB ASS Y Paper pickup feeder assembly Tray 3 Paper pickup feeder assembly Tray 3 RC1 5062 000CN RETAINER PAPER Internal components 2 of 3 RC1 5096 000CN RC1 5097 000CN RC1 5147 000CN ARM PAPER RETAINER LEFT ARM PAPER RETAINER RIGHT SPRING GROUNDING Internal components 2 of 3 Internal components 2 of 3 Internal components 2 of 3 RC1 5173 000CN COVER FACE DOWN External panels and covers 1 of 2 RC1 5174 000CN COVER UPPER FACE S External panels and covers 1 of 2 RC1 5176 000CN COVER UPPER Upper assembly cover RC1 5178 000CN COVER INSIDE UPPER Upper assembly cover RC1 5183 000CN COVER LEFT External panels and covers 1 f 2 o RC1 5184 000CN COVER CASSETTE LEFT External panels and covers 1 o of 2 RC1 5188 000CN RC1 5200 000CN COVER CASSETTE RIGHT COVER CASSET
46. CPU determines the start up residual paper jam when either the pre fuser paper sensor SR5 or the fuser delivery paper width sensor SR4 detects the paper when the initial rotation is started Clearing jams 105 Door open The CPU determines the door open jam when either the pre fuser paper sensor SR5 or the fuser delivery paper width sensor SR4 detects paper when a door open is detected 106 Chapter6 Troubleshooting ENWW Print problems Getting information The following sections contain information about control panel messages error reports and available service menus Control panel messages The majority of the control panel messages are intended to guide the user through typical operation The control panel messages indicate the status of the current operation and include a page count on the second line of the display if appropriate When the device is printing data control panel messages indicate this status In addition alert messages warning messages and critical error messages indicate situations that might require some action Alert and warning messages Control panel message Description Recommended action Device error Press vi An internal error occurred in the device Press Fa SELEcT to resume the job Door open The printer door is open The door must be closed before printing can continue Engine comm error The device experienced an internal communicat
47. DIAGRAM Figure 7 11 assembly location Tray 2 184 Chapter7 Parts and diagrams ENWW Table 7 14 assembly location 2 Ref Description Part number Qty Not set up as a service part ASS Y LOCATION DIAGRAM RF 1 MEMORY CONTROLLER PCB ASS Y 1 2 DC CONTROLLER PCB ASS Y RM1 1975 000CN 1 3 POWER SUPPLY PCB ASS Y 1 3 POWER SUPPLY PCB ASS Y 1 4 HIGH VOLTAGE ASS Y 1 ENWW Internal assemblies 185 CASSETTE Input devices Figure 7 12 Tray 2 input tray cassette ENWW 186 Chapter7 Parts and diagrams ENWW Table 7 15 Tray 2 input tray cassette Ref 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 24A 24B 25 26 27 501 A01 A02 Description Not set up as a service part CASSETTE PANEL FRONT GUIDE CASSETTE DUPLEX LOWER STOPPER CASSETTE LEFT STOPPER CASSETTE RIGHT ARM CLAW RELEASE LEFT ARM CLAW RELEASE RIGHT ARM REMNANT INDICATION ARM PLATE LOCK RELEASE MD SIZE PLATE PAPER SPRING GROUNDING SPRING GROUNDING PLATE CASSETTE REINFORCEMENT ARM MD PLATE RELEASE LEFT CLAW MD PLATE RELEASE LEFT ARM MD PLATE RELEASE RIGHT CLAW MD PLATE RELEASE RIGHT SPRING COMPRESSION SPRING COMPRESSION SPRING TENSION SPRING COMPRESSION SPRING COMPRESSION S
48. Deo D ef a a eoe did 144 Cleaning page tdt Dd an UM t mi 144 Configuration page m rre et EHE HU Ho tert mU P isi n ee he 145 vi ENWW edel REPOMS TT 146 Network Web diagnostics 146 Repetitive image defect ruler 2 2 ERI Ae ER ct e ea den 147 Firmware and software updates 148 7 Parts diagrams IP NEES EEN GENEE eege 150 ASSembly I0cations deeded 154 o LE 160 Internal Rn 162 Deus 186 Diagrams T 208 Alphabetical parts 15 see 209 Numerical parts EE 230 Appendix A Product specifications Physical SpecifiCatlons Rm 252 a aaa aia a aaa 253 Print cartridge T 253 Electrical specifications siens 254 Environmental specifications 255 Acoustical 256 Appendix Product warranty statements Hewlett Packard limited warranty statement ss 258 Print Cartridge Limited Warranty Statement su 259 Appendix C Regulatory statements Declaration of Conformity bn reda das eR dedu 2
49. ET NOTE There is a short pause before the paper is picked up Pickup and feed system 51 DC controller 6 656162 euis u3avd 31LL3SSVO 5 510164 u3dvd LOIS qaad jeu amp is HOLOIN AH3ATT3Q 9514 SNS93U 18 615 H3dvd NOLIVHISIO3H SNSMd reu amp is HLGIM H3dvd SNSdOO7 reu amp is u3dvd H3SN1 3Hd AA SNS reu amp is AH3ArT3a YASNA SNSSudus4 reu amp is 3HNSS3Hd 167 reu amp is JAHA GION31OS 3AIHG H3QNIT1AO SNIdOT3A3G 16621402 OIONZIOS 3AIHQ SNIdOT3A3G AON JAHA HOLOW NIVIA S4334 rubis OIONZIOS 12 HOLOW dn H91d Figure 4 12 Paper pickup and feed system Registration paper sensor SR1 Cassette paper sensor SR2 Manual feed slot paper sensor SR3 ENWW Chapter 4 Operational theory 52 SR4 Fuser delivery paper sensor SR5 Pre fuser paper sensor SR8 Paper width sensor SRI Pressure alienation sensor M1 Main motor M2 Fuser Delivery motor M3 Pickup motor SL1 Cassette pickup solenoid SL2 Magenta cyan and yellow developing cylinder drive solenoid SL3 Black developing cylinder drive solenoid Manual feed slot pickup mechanism This mechanism picks up one sheet of paper only
50. ETB cleaning stage Cleans the residual toner on the photosensitive drum Step 7 ETB cleaning Latent image formation This stage consists of two steps and forms an electrostatic latent image on the photosensitive drum When the last step in this stage is completed a negative electrical charge remains in the unexposed drum surface area by the laser beam and is removed from the exposed area The image with negative charge on the drum is called an electrostatic latent image as it is invisible to human eyes 44 Chapter 4 Operational theory ENWW ENWW Surface potential V Primary Laserbeam Transfer Primary charging exposure step 4 charging step1 step2 step1 Figure 4 4 Latent image formation Laser scanner system The laser scanner system forms latent images on the photosensitive drum according to the VIDEO signals sent from the formatter It consists of the laser driver PCB the scanner motor and so forth The figure below illustrates the laser scanner unit EY LS WY Exposed area Laser beam UM Unexposed area Figure 4 5 Laser beam exposure Developing stage The electrostatic latent image on the photosensitive drum surface is visualized by applying the toner in this process This printer utilizes the projection development method by the non magnetic single component toner Image formation system 45 Developing sheet Photosensitive drum
51. Figure 4 13 Skew correction illustrates how skewed paper is corrected by the registration shutter ENWW Pickup and feed system 53 Figure 4 13 Skew correction Jam detection This printer is provided with the following paper detection sensors to detect the presence of paper and whether or not the paper feed is operating normally m Registration paper sensor SR1 m Pre fuser paper sensor SR5 m Fuser delivery paper sensor SR4 The CPU determines a paper jam by checking whether or not paper is present at the sensor at the check timing The check timing is stored in the memory of the CPU If the CPU determines a jam it stops the print operation and notifies the formatter of a jam occurrence For more information see Clearing jams 54 Chapter 4 Operational theory ENWW ENWW Solenoid motor and fan locations The following illustration shows the locations of the solenoids motor and fan Figure 4 14 Location of solenoids motors and fans 1 Pickup solenoid SL1 2 Magenta cyan and yellow developing cylinder drive solenoid SL2 3 Black developing cylinder drive solenoid SL3 4 Main motor M1 5 Fusing delivery motor M2 6 Pickup motor M3 7 Fan FM1 Printed circuit assembly locations The following illustration shows the locations of the printed circuit assemblies Location of the printed circuit assemblies and list of parts are also identified in Figure 7 11 PCB assembly location Tray
52. Figure 4 14 Figure 4 15 Figure 4 16 Figure 6 1 Figure 6 2 Figure 6 3 Figure 6 4 Figure 7 1 Figure 7 2 Figure 7 3 Figure 7 4 Figure 7 5 Figure 7 6 Figure 7 7 Figure 7 8 Figure 7 9 Figure 7 10 ENWW HP Color LaserJet 2600n ne renes eter Dh eee eter aient 3 Front view shown with optional Tray 3 6 Back and Ee EE 7 Transfer belt ETB and print cartrdoes 0 7 Model and serial number information 8 rena 10 Ree 10 Envelope double side seam construction 16 Printer dimensions 22 Package Tu 24 Engine control system ss 39 Image formation SyStelm nece ree Nia 42 Image formation 43 Latent image formaton T O 45 Laser beam exposure sise 45 Developing Sloge iit eo pe eat eta EE aa pe E Rat 46 Ine edi aie a 47 BAUM 48 el EL 2 nie beta 48 Separation Stage 49 FUSING Sage E 49 Paper pickup and feed system 52 SKEW COMCCHON 54 Location of solenoids motors fans 55 Location of printed circuit assemblies
53. HP supply please call the HP fraud hotline at 1 877 219 3183 Service or repairs required as a result of using non HP supplies is not covered under HP warranty To continue printing press 22 Sei ec Status messages Status messages are used to inform the user of the current state of the system Status messages do not require user action or acknowledgement and are for information only Control panel message Description Recommended action Calibrating The printer is calibrating No action is required Cleaning The printer is in cleaning mode No action is required Status log only messages The following messages are not displayed on the control panel They are printed on the Status log Table 6 12 Status log only messages Error log code Description 54 06 Color density sensor error 54 10 Color plane registration sensor s error 54 11 Yellow density out of range 54 12 Magenta density out of range 54 13 Cyan density out of range 54 14 Black density out of range Service menu Use the control panel Service menu to troubleshoot device problems Troubleshooting tools 137 Restoring the factory set defaults Restoring the factory set defaults returns all of the settings to the factory defaults To restore the factory set defaults 1 Use the amp Leer arrow or the amp Ricur arrow button to select Service and then press SELECT 2 Use the 2
54. Internal components 3 of 3 HOLDER DC CABLE Internal components 3 of 3 HOLDER CABLE UPPER Internal components 3 of 3 HOLDER DRAWER Internal components 3 of 3 CONNECTOR DRAWER Internal components 3 of 3 SCANNER UNIT POWER SUPPLY PCB ASS Y Internal components 3 of 3 Internal components 3 of 3 POWER SUPPLY PCB ASS Y Internal components 3 of 3 POWER SUPPLY PCB ASS Y Internal components 3 of 3 HIGH VOLTAGE PCB ASS Y Internal components 3 of 3 POWER CABLE Internal components 3 of 3 POWER CONTROLLER CABLE Internal components 3 of 3 FIXING SENSOR CABLE Internal components 3 of 3 DRIVE CABLE Internal components 3 of 3 CONNECTOR SNAP TIGHT BK Internal components 3 of 3 CONNECTOR SNAP TIGHT BK Internal components 3 of 3 Numerical parts list 235 Table 7 23 Numerical parts list continue Part number Description Table page Internal components 3 of 3 FEEDER UNIT JOINT CABLE Internal components 3 of 3 SCREW W WASHER M3X8 Internal components 3 of 3 SCREW RS M3X10 Internal components 3 of 3 SCREW RS M3X8 Internal components 3 of 3 ROD BEARING SUPPORT Internal components 3 of 3 CABLE FLAT Internal components
55. OS X v10 2 and Edition Me later Windows Installer Windows printer driver HP Toolbox software Macintosh Installer Macintosh printer drivers Software for Windows When you install the software for Windows you can directly connect the printer to a computer by using USB cable or you can connect the printer to the network by using HP built in networking See the Getting Started Guide for installation instructions and see the Readme file for the latest software information The following software is available to all users of the printer whether you connected the printer directly to a computer by using a USB cable or to the network through the HP built in networking internal print server Software 11 Printer drivers printer driver is a software component that provides access to printer features and provides the means for the computer to communicate with the printer Using Help The printer driver has Help dialog boxes that can be activated from the Help button in the printer driver the F1 key on the computer keyboard or the question mark symbol in the upper right corner of the printer driver These Help dialog boxes give detailed information about the specific printer driver Help for the printer driver is separate from the Help for your program HP Toolbox You must perform a complete software installation to use the HP Toolbox The HP Toolbox provides links to printer status
56. Paper pick up feeder assembly for Tray 2 BUSHING BUSHING Paper pickup feeder assembly Tray 3 Paper pickup feeder assembly Tray 3 BUSHING Paper pickup feeder assembly Tray 3 BUSHING Paper pickup feeder assembly Tray 3 BUSHING BUSHING Paper pickup feeder assembly Tray 3 Paper pickup feeder assembly Tray 3 BUTTON CONTROL PANEL 1 Control panel assembly BUTTON CONTROL PANEL 2 Control panel assembly BUTTON CONTROL PANEL 3 Control panel assembly Alphabetical parts list 211 Table 7 22 Alphabetical parts list continued Description Part number Table and page CABLE CPR T Internal components 3 of 3 CABLE FLAT Internal components 3 of 3 CABLE FLAT d Internal components 3 of 3 CABLE FLAT Internal components 3 of 3 CABLE OPTION SENSOR Paper pickup feeder assembly Tray 3 CAM HINGE RIGHT Internal components 2 of 3 CAM LEFT Internal components 2 of 3 CAM PRESSURE RELEASE Fuser assembly CAM RELEASE Main drive assembly CAM GEAR 26T Internal components 2 of 3 CAM GEAR 26T Tray 2 sheet input tray internal components CAP CONTINUITY Tray 2 sheet input tray internal components CAP SHAFT CONDUCTIVE Internal components 2 of 3 CASSETTE RM1 1916 000CN Assembly locations CASSETTE RM1 1916
57. SOLENOID Internal components 2 of 3 PICKUP GEAR ASS Y Internal components 2 of 3 GEAR 57 20 Internal components 2 of 3 GEAR 43 16 Internal components 2 of 3 GEAR 47T 26T 234 Chapter7 Parts and diagrams Internal components 2 of 3 ENWW ENWW Table 7 23 Numerical parts list continued Part number Description Table and page GEAR 40 43 Internal components 2 of 3 CAM GEAR 26T Internal components 2 of 3 SPRING COMPRESSION Internal components 2 of 3 RING E Internal components 2 of 3 SCREW RS M3X6 Internal components 2 of 3 SCREW RS M3X8 Internal components 2 of 3 SCREW W WASHER M4X18 Internal components 2 of 3 SCREW TAPPING TRUSS HEAD M4X8 Internal components 2 of 3 GEAR 29T Internal components 2 of 3 GEAR 29T Internal components 2 of 3 SPRING COMPRESSION INTERNAL COMPONENTS 3 GUIDE CABLE UPPER Internal components 2 of 3 Internal components 3 of 3 Internal components 3 of 3 PLATE SHIELD Internal components 3 of 3 PLATE SHIELD FRONT Internal components 3 of 3 PLATE CONNECTOR Internal components 3 of 3 COVER CONTROLLER Internal components 3 of 3 LID CONTROLLER Internal components 3 of 3 HOLDER CABLE LEFT
58. TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU 258 AppendixB Product warranty statements ENWW Print Cartridge Limited Warranty Statement This HP product is warranted to be free from defects in materials and workmanship This warranty does not apply to products that a have been refilled refurbished remanufactured or tampered with in any way b experience problems resulting from misuse improper storage or operation outside of the published environmental specifications for the printer product or c exhibit wear from ordinary use To obtain warranty service please return the product to place of purchase with a written description of the problem and print samples or contact HP Customer Support At HP s option HP will either replace products that prove to be defective or refund your purchase price TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY LOCAL LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE
59. TRUSS HEAD M3X6 Tray 3 input tray cassette SCREW TAPPING TRUSS HEAD M3X8 External panels and covers 1 of 2 SCREW TAPPING TRUSS HEAD M4X8 External panels and covers 2 of 2 SCREW TAPPING TRUSS HEAD M4X8 Upper assembly cover SCREW TAPPING TRUSS HEAD M4X8 Internal components 1 of 3 SCREW TAPPING TRUSS HEAD M4X8 Main drive assembly SCREW TAPPING TRUSS HEAD M4X8 Tray 2 input tray cassette SCREW TAPPING TRUSS HEAD M4X8 P Paper pick up feeder assembly for Tray 2 SCREW TAPPING TRUSS HEAD M4X8 3 input tray cassette SCREW TAPPING TRUSS HEAD M4X8 Paper pickup feeder assembly Tray 3 SCREW TP External panels and covers 2 of 2 SCREW W WASHER M3X8 Internal components 3 of 3 SCREW W WASHER M4X18 Internal components 2 of 3 ENWW Alphabetical parts list 225 Table 7 22 Alphabetical parts list continued Description Part number Table and page SE RING Main drive assembly SEPARATION ASS Y RM1 1922 000CN Tray 2 input tray cassette SEPARATION ASS Y RM1 1922 000CN Tray 3 input tray cassette SHAFT DRUM GEAR Main drive assembly SHAFT ETB DRIVE Internal components 1 of 3 SHAFT FACE DOWN ROLLER Fuser assembly SHAFT FRONT DOOR Internal components 2 of 3 SHAFT FRONT DOOR ARM External panels and covers 2 of 2 SHAFT PAPER PICKUP DRIVE Paper pick up feeder assembly for Tray 2 S
60. and covers 2 of 2 F F C CONNECT PCB UNIT Main drive assembly FAN hi Internal components 1 of 3 FAN Main drive assembly FEED ASS Y RM1 1923 000CN Tray 2 input tray cassette FEEDER UNIT CABLE Paper pick up feeder assembly for Tray 2 FEEDER UNIT JOINT CABLE Internal components 2 of 3 FEEDER UNIT JOINT CABLE Internal components 3 of 3 FILM GUIDE ASS Y 110v Fuser assembly FILM GUIDE ASS Y 220v Fuser assembly FIXING SENSOR CABLE Internal components 3 of 3 FLAG INLET Fuser assembly FLAG INTERTWINE PREVENTION Fuser assembly FLAG PAPER DELIVERY Fuser assembly FLAG PAPER WIDTH SENSOR FLAG PRESSURE RELEASE Paper pick up feeder assembly for Tray 2 Fuser assembly FLAG PRESSURE RELEASE SENSOR Internal components 1 of 3 Alphabetical parts list 215 Table 7 22 Alphabetical parts list continued Descri iption Part number Table and page FLAG SENSOR Paper pick up feeder assembly for Tray 2 FLANGE CAM GEAR Main drive assembly FOOT RUBBER Internal components 1 of 3 FOOT RUBBER Tray 2 sheet input tray internal components FRAME FIXING Fuser assembly FRAME FRONT 3 input tray cassette FRAME OPTION LEFT Tray 2 sheet input tray internal components FRAM E OPTION RIGHT Tray 2 sheet in
61. damage to the printer use only transparencies that are recommended for use in laser printers Media support tables This section contains information about the sizes weights and capacities of paper and other print media that each tray supports Supported print media for Tray 1 Tray 2 and optional Tray 3 This section contains information about the sizes weights and capacities of paper and other print media that each tray supports Tray 1 and Tray 2 specifications Table 1 5 Tray 1 and Tray 2 specifications Tray 1 and Tray 2 Dimensions Weight Capacity Paper Minimum 76 x 127 mm 60 to 163 g m 16 to 43 Ib Single sheet of 75 g m 3 x 5 inches 20 Ib paper for Tray 1 Print media specifications 17 Table 1 5 1 Tray 2 specifications continued 1 2 Dimensions Weight Capacity Maximum 216 x 356 mm 8 5 x 14 inches Up to 250 sheets for Tray 2 HP LaserJet glossy paper and HP LaserJet photo paper HP Premium Cover paper Transparencies and opaque film Same as the preceding listed minimum and maximum sizes 75 to 163 g m 20 to 43 Ib Single sheet of HP LaserJet glossy paper or HP LaserJet photo paper for Tray 1 Up to 25 mm 0 99 inch stack height for Tray 2 200 g m 75 Ib cover Single sheet of HP Cover paper for Tray 1 Up to 25 mm 0 99 inch stack height for Tray 2 Thickness 0 10 to 0 13 mm 3 9 to 5
62. information and help information such as the user guide and tools for diagnosing and solving problems You can also view explanations and animations on the control panel See Managing and maintenance for more information Software for Macintosh The printer includes the following software for Macintosh computers Macintosh printer driver When you install the software for Macintosh you can directly connect the printer to a computer by using a USB cable or you can connect the printer to the network by using HP built in networking If you are connected via the network you can configure your printer using the embedded Web server Network software Supported networks The HP Color LaserJet 2600n printer supports network printing on Windows and Mac systems Supported utilities applications tools m Color LaserJet 2600n HP Toolbox For IP configuration in HP Toolbox select Device Settings and then select the Networking tab For more information about the HP Toolbox see HP Toolbox Embedded Web server EWS If the printer is connected to a network access the EWS by typing the printer IP address into the address field of a Web browser and then selecting the Networking tab Uninstalling software Uninstall software by using the following directions for your operating system Windows software After a printing system installation use the uninstall icon in the HP Color LaserJet 2600n printer program group to select and
63. input tray internal components GEAR 47T 26T Tray 2 sheet input tray internal components GEAR 40 43 Tray 2 sheet input tray internal components CAM GEAR 26T Tray 2 sheet input tray internal components 242 Chapter7 Parts and diagrams ENWW ENWW Table 7 23 Numerical parts list continued Part number Description Table and page T GEAR 19T Tray 2 sheet input tray internal components GEAR 18T Tray 2 sheet input tray internal components SPRING COMPRESSION Tray 2 sheet input tray internal components SPRING TENSION Tray 2 sheet input tray internal components CONNECTOR DRAWER Tray 2 sheet input tray internal components SADDLE WIRE Tray 2 sheet input tray internal components SCREW RS M3X8 Tray 2 sheet input tray internal components SPRING GROUNDING GUIDE CASSETTE FRONT LEFT Tray 2 sheet input tray internal components Tray 2 sheet input tray internal components GUIDE CASSETTE REAR LEFT Tray 2 sheet input tray internal components SCREW RS M3X8 Tray 2 sheet input tray internal components GUIDE CASSETTE REAR RIGHT Tray 2 sheet input tray internal components GUIDE CASSETTE FRONT RIGHT Tray 2 sheet input tray internal components SCREW RS M3X8 Tray 2 sheet input tray internal com
64. input tray cassette GUIDE CASSETTE DUPLEX UPPER Tray 2 input tray cassette GUIDE CASSETTE FRONT LEFT Internal components 1 of 3 GUIDE CASSETTE FRONT LEFT Internal components 2 of 3 GUIDE CASSETTE FRONT LEFT Tray 2 sheet input tray internal components GUIDE CASSETTE FRONT RIGHT Internal components 1 of 3 GUIDE CASSETTE FRONT RIGHT Internal components 1 of 3 GUIDE CASSETTE FRONT RIGHT Internal components 2 of 3 GUIDE CASSETTE FRONT RIGHT Tray 2 sheet input tray internal components GUIDE CASSETTE REAR LEFT Internal components 1 of 3 GUIDE CASSETTE REAR LEFT Tray 2 sheet input tray internal components GUIDE CASSETTE REAR RIGHT Internal components 1 of 3 GUIDE CASSETTE REAR RIGHT Internal components 1 of 3 GUIDE CASSETTE REAR RIGHT Tray 2 sheet input tray internal components GUIDE CONTACT SENSOR SUPPORT GUIDE CONTROL PANEL LIGHT Fuser assembly Control panel assembly GUIDE DRIVE CABLE Main drive assembly GUIDE FEED WIDTH LEFT Tray 2 input tray cassette GUIDE FEED WIDTH RIGHT Tray 2 input tray cassette GUIDE FIXING ENTRANCE Fuser assembly GUIDE LIGHT External panels and covers 2 of 2 GUIDE MANUAL FEED Tray 2 input tray cassette GUIDE PAPER DELIVERY LOW
65. not resolve the issue 57 Fan Error Turn off then on The device has experienced a problem with its internal fan Turn off the power by using the power Switch wait at least 30 seconds and then turn on the power and wait for the device to initialize The fan is not replaceable Replace the engine Supplies messages Control panel message Description Recommended action 10 000x Supply error E label cannot be read or print cartridge is not properly installed 10 0000 Black print cartridge 10 0001 Cyan print cartridge 10 0002 Magenta print cartridge 10 0003 Yellow print cartridge 1 Reinstall print cartridge 2 Power cycle device 3 If the problem is not solved replace the cartridge 10 100x Supply error alternates with Reinstall The supplies gauge will display the consumption levels of print cartridges A print cartridge is missing 10 1000 Black print cartridge 10 1001 Cyan print cartridge 10 1002 Magenta print cartridge 10 1003 Yellow print cartridge Install the correct print cartridge HP supplies installed The printer transitioned from having one or more non HP supplies to having all HP supplies installed No action required One of the following messages may display Incorrect black Incorrect cyan Incorrect magenta Incorrect yellow The color print cartridge not installed correctly Reinstall the color print cartridge One of
66. or Order yellow cartridge The color print cartridge low threshold has been reached For more information go to the HP Color LaserJet 2600n toolbox and click Supplies Status To order supplies online click Order Supplies 110 Chapter6 Troubleshooting ENWW Control panel message Description Recommended action alternates with Ready The supplies gauge will display the consumption levels of print cartridges ORDER SUPPLIES alternates with Ready The supplies gauge will display the consumption levels of print cartridges Multiple supplies are low For more information go to the HP Color LaserJet 2600n toolbox and click Supplies Status To order supplies online click Order Supplies One of the following messages may display Replace black cartridge Replace cyan cartridge Replace magenta cartridge Replace yellow cartridge The out threshold has been reached The supply must be replaced before printing can continue Replace Supplies The supplies gauge will display the consumption levels of print cartridges The out threshold has been reached The supply must be replaced before printing can continue Replace supplies Override in use alternates with Ready The supplies gauge will display the consumption levels of print cartridges Supply override in use The user has decided to continue printing beyond the out point A supply is low and using Override may result in uns
67. solve image quality problems Place the ruler next to the first occurrence of the defect on the page Find the distance between identical defects and see the Table 6 15 Repetitive image defects table to identify the component that is causing the defect Table 6 15 Repetitive image defects Measurement Component 24 7 mm 0 97 inch Developer sleeve 26 7 mm 1 05 inches Charge roller 32 9 mm 1 3 inches RS roller 37 7 mm 1 48 inches Transfer roller 54 5 mm 2 15 inches ETB rollers 56 6 mm 2 22 inches Fuser sleeve 62 8 mm 2 47 inches Pressure roller 75 4 mm 2 97 inches OPC ENWW Repetitive image defect ruler 147 Firmware and software updates Use the following procedure to periodically check for firmware and software updates 1 Goto http www hp com support clj2600n 2 Select Download drivers and software and then select the appropriate operating system for you computer 3 Follow the instructions provided on the download pages 148 Chapter6 Troubleshooting ENWW ENWW Parts and diagrams ET NOTE In this chapter part numbers are only listed for available replaceable parts References to non replaceable parts provided for identification This section contains the following information Overview Assembly locations Covers Internal assemblies Input devices Diagrams Alphabetical parts list Numerical parts list 149 Overview Replaceabl
68. ss 98 Status log only messages ee redibit e ex na ee eect o 112 Configuration Dage sise 114 Supplies Status Le EE 116 Status log Mun EE 117 Print modes for paper fvpes esse 120 Extended print DEES NSA 120 Optimize ERES 121 Performance ISSUS EEN 123 Configuration page iii 129 Supplies Status ET 131 Status log only messages 137 General print quality iSSUes eet tree eret rna elena de e NER ea 138 Color document 0 ee 142 Repetitive image defects cerent iint diana e E EEA RNE Fa aane Ra das Available replaceable parts seen 150 Technical support Web sites 7 152 tee 152 Assembly ee EE 155 External panels and covers 1 of 2 157 External panels and covers 2 of 2 159 Upper assembly 2 161 Internal components 1 3 163 intemal components 2 Of 3 1 ier vials sitter anne naar 167 Internal components 3 of 3 is 171 Control panelass mbl E 175 ET Belle EE 177 e ende E bte nl OT PCB ass mbly location Tray Z iila esie tnt 185 Tray 2 input tray cassette 187 T
69. stabilization control The printer automatically calibrates at various times to maintain the highest level of print quality You can also request a calibration by using the HP Toolbox The printer does not interrupt a print job to calibrate It waits until the job is complete before calibrating or cleaning While the printer is calibrating it pauses printing for the time that is required to complete the calibration To calibrate the printer at the printer 1 To calibrate from the printer press Ej LEFT ARROW or RIGHT ARROW until the display reads SYSTEM SETUP 2 Press amp Setect 3 Press amp Lerr arrow or E Richt arrow until the display reads PRINT QUALITY 4 Press 5 5 Press LEFT ARROW or RIGHT ARROW until the display reads CALIBRATE COLOR 6 Press amp Setect 7 Press amp Lert arrow or E Richt arrow until the display reads CALIBRATE NOW 8 Press El Setect 9 Press i SELECT to confirm CALIBRATE NOW To calibrate the printer from the HP Toolbox ET NOTE This procedure applies to Windows operating systems only Macintosh users should calibrate the printer manually using the procedure above 1 Open the HP Toolbox in one of these ways e the desktop double click the HP Toolbox icon e On the Start menu point to Programs point to HP point to HP Color LaserJet 2600n and click HP Color La
70. temperature and humidity Do not install near water sources humidifiers air conditioners refrigerators or other major appliances m hard level surface not more than a 2 angle Make sure to keep the printer away from the following m Direct sunlight dust open flames or water m Direct flow of exhaust from air ventilation systems Magnets and devices that emit a magnetic field m Areas subject to vibration 22 Chapter 2 Installation ENWW ENWW Walls or other objects There must be enough space around the printer for proper access ventilation Minimum system requirements The minimum system requirements for the HP Color LaserJet 2600n printer are listed below m 150 of free hard disk space m CD ROM drive m Available USB or network port ET NOTE Networking is only available on Windows 2000 Windows XP and Macintosh Requirements for PC systems m Windows 98 SE and Me driver only m Windows 2000 and XP 32 bit Home and Professional m 233 MHz processor with 64 MB RAM Requirements for Macintosh systems non PostScript m G3 processor G4 processor recommended s Mac OS X 10 2 and later Site preparation 23 Package contents Figure 2 2 Package contents lists the package contents for the HP Color LaserJet 2600n Figure 2 2 Package contents 1 HP Color LaserJet 2600n 2 Output tray 3 Power cable 4 Dust cover 5 Getting Started Guide 6 Software and
71. that is inserted into the manual feed slot and then into the printer This printer does not have a pickup roller in the manual feed slot Instead of a pickup roller the registration roller picks up paper The presence of paper in the manual feed slot is detected by the manual feed slot paper sensor SR3 The following is the operational sequence of the manual feed slot pickup 1 If paper is set into the manual feed slot during STBY mode the manual feed slot paper sensor SR3 detects it 2 When the paper is detected the DC controller drives the pickup motor for 5 seconds The paper is fed approximately 5 mm 0 2 inch and is then caught by the registration roller 3 After the above operational sequence the paper is fed by the drive of the registration roller Paper feed mechanism This mechanism feeds one sheet of picked up paper to the fuser There is a paper width sensor in the paper transport path to prevent temperature rise at the end of the fuser It detects paper with widths of shorter than 190 mm 7 5 inches The following is the operational sequence of paper feed 1 Paper skew is corrected by the registration shutter when the paper is fed into the printer 2 Toneris transfered to the paper from the photosensitive drum and then the paper is fed to the fuser delivery stage Skew correction by the registration shutter If the paper fed into the printer is skewed when it hits the registration shutter it will be adjusted
72. the end of life Check the printer control panel for messages prompting a replacement of supplies or print a supplies status page to verify the remaining life of the supplies Print media was not stored correctly Replace the print media Print media should be stored in the original packaging in a controlled environment 100 Chapter6 Troubleshooting ENWW Where to look for jams Jams can occur in these locations m Inside the printer m In input areas m Inthe output area Paper path The following illustration identifies the stages when jams can occur Figure 6 2 Jam locations and stages 1 Pickup stage 2 Feeder stage 3 Transfer feed stage 4 Fusing delivery stage ENWW Clearing jams 101 Find and remove the jam by using the instructions on the following pages If the location of the jam is not obvious first look inside the printer Loose toner might remain in the printer after a jam This problem should resolve itself after a few sheets have been printed Each section below corresponds to an area where a paper jam could occur Use the following procedures to clear the jam In all cases grasp the jammed paper by both corners and pull slowly to remove the paper Jams inside the printer Use the following instructions to clear jams from inside the printer CAUTION Jams in this area might result in loose toner on the page If you get toner on your clothes or hands wash them in cold water Hot water
73. to select PRINT QUALITY and then press ra 5 CALIBRATE COLOR will display on the control panel 3 Press amp Setect 4 Use the amp Leer arrow or the E Richt arrow button to select CALIBRATE NOW and then press SELECT 5 Press SELEcT to start the calibration 60 Chapter 4 Operational theory ENWW 5 ENWW Removal and replacement This chapter contains information about the following topics e Overview e Service approach e Removal and replacement procedures 61 Overview Removal and replacement strategy Replace parts in the reverse order of their removal Directions for difficult or critical replacement procedures are included in this section A WARNING sheet metal edges of the product can be sharp Use caution when working on the product ET NOTE Note the length diameter color type and location of each screw Be sure to return each screw to its original location during reassembly Incorrectly routed or loose wire harnesses can interfere with other internal components and can become damaged or broken Frayed or pinched harness wires can be difficult to locate When replacing wire harnesses always use the provided wire loops lance points or wire harness guides Electrostatic discharge The printer contains parts that are sensitive to electrostatic discharge ESD Watch for the ESD reminder shown at the left when removing printer parts P
74. 03 Description Not set up as a service part CASSETTE PAPER PICKUP ROLLER PANEL FRONT FRAME FRONT STOPPER CASSETTE LEFT STOPPER CASSETTE RIGHT ARM CLAW RELEASE LEFT ARM CLAW RELEASE RIGHT ARM REMNANT INDICATION ARM PLATE LOCK RELEASE MD SIZE PLATE PAPER SPRING GROUNDING SPRING GROUNDING PLATE CASSETTE REINFORCEMENT ARM MD PLATE RELEASE LEFT CLAW MD PLATE RELEASE LEFT ARM MD PLATE RELEASE RIGHT CLAW MD PLATE RELEASE RIGHT SPRING COMPRESSION SPRING COMPRESSION SPRING TENSION SPRING COMPRESSION SPRING COMPRESSION SPRING COMPRESSION BACK END LIMIT PLATE ASS Y MIDDLE PLATE ASS Y LEFT PAPER SIDE END ASS Y RIGHT PAPER SIDE END ASS Y SEPARATION ASS Y SCREW TAPPING TRUSS HEAD M4X8 CASSETTE BODY ASS Y BODY CASSETTE PLATE BACK END LIMIT LARGE Part number RM1 1945 000CN RC1 5440 000CN RM1 1922 000CN Qty 1 Input devices 201 Ref Description Part number Qty 04 ARM BACK END LOCK 1 05 PLATE BACK END LIMIT SMALL 1 A06 LEVER BACK END LOCK RELEASE 1 07 STOPPER END LIMIT 1 08 SPRING COMPRESSION T 1 A09 SHEET SEPARATION 1 10 PLATE MIDDLE 1 A11 PLATE REINFORCEMENT 1 A12 CLAW MIDDLE PLATE LEFT 1 13 CLAW MIDDLE PLATE RIGHT t 1 A14 RACK 2 15 GEAR 22 1 16 SPRING COMPRESSION 1 A17 SCREW TAPPING TRUSS HEAD M3X6 2 18 PLATE PAPER SIDE END LEFT 1 A19 HOLDER PAPER RETAINING
75. 1 mils Single sheet of transparency or opaque film for Tray 1 Up to 50 sheets for Tray 2 Labels Thickness up to 0 23 mm Single sheet of labels for up to 9 mils Tray 1 Up to 25 mm 0 99 inch stack height for Tray 2 Envelopes Up to 90 g m 16 to 24 Ib Single envelope for Tray 1 Up to ten envelopes for Tray 2 1 The printer supports a wide range of standard and custom sizes of print media Check the printer driver for supported sizes Capacity can vary depending on media weight and thickness and environmental conditions 3 Hewlett Packard does not guarantee results when printing with other types of heavy paper Optional Tray 3 specifications Table 1 6 Optional Tray 3 specifications Optional Tray 3 250 sheet Dimensions Weight Capacity tray Paper Minimum 76 x 127 mm 60 to 163 g m 16 to 43 Ib Up to 250 sheets 3 x 5 inches Maximum 216 x 356 mm 8 5 x 14 inches 1 The printer supports a wide range of standard and custom sizes of print media Check the printer driver for supported sizes Capacity can vary depending on media weight and thickness and environmental conditions Unsupported media media to avoid Avoid using the following media m Paper that has been stapled Staples left in reused paper will cause printer da
76. 100 Scanner error cyan laser failure 52 0200 Scanner error magenta laser failure 52 0300 Scanner error yellow laser failure 54 0600 Density sensor error 54 1000 Color plane registration sensor error 54 2800 Sensor density contaminated ENWW Print problems 117 Table 6 5 Status log messages continued Error log code Description 54 2801 Sensor color plane registration contaminated 55 0000 Engine comm fatal error 55 0001 Engine comm critical error 55 1000 DC controller memory error 57 0000 Fan motor error 57 0001 Fan cartridge failure 59 0000 Paper path ETB rotation failure 59 0001 Paper path ETB ramp up failure 101 0000 Color plane registration error 102 0000 DMAX calibration error 103 0000 DHALF calibration error Service menu settings The service menu is used to calibrate restore factory default settings and clean the print paper path The following service menu items are available m Restore defaults used to reset all customer accessible menu settings back to the factory default settings except language via the control panel or software E NOTE This service menu item does not reset factory settable settings including formatter number page counts factory paper settings language and so on PowerSave used to configure the amount of idle time before the engine enters sleep mode Cleaning mode used to remove dust and toner from the print paper path Secondary service menu
77. 2 Pickup and feed system 55 Figure 4 15 Location of printed circuit assemblies 1 DC controller PCB 2 Low voltage power supply PCB 3 High voltage power supply PCB 4 Memory controller PCB 250 sheet tray solenoid and printed circuit locations The following illustration shows the locations of the 250 sheet tray solenoid and printed circuit assembly 56 Chapter 4 Operational theory ENWW Figure 4 16 Location of 250 sheet tray solenoid and printed circuit assembly 1 Paper feeder PCB 2 Paper feeder pickup solenoid SL 4 3 Paper pickup feeder unit ENWW Pickup and feed system 57 Service only tools SERVICE ONLY hart iming General t SS _ D Izeg seig 18Jsue1L n vzmow Sr inoqy RE EE S o noqy o p nogy gt 0L 0 Linoqy gt Ze moqy seig 1ejsueu se eegenen seig 1 ued seig 1ejsue1j 6 seig seig Buidojanag 2 seig RE A EN EE sde 16 plousjos sud Buido o eq 9 215 prousjos Buidojansgq AOW LS LHS 10sueg Jedeg 1 Seel 01 5 El 8 x 116 prouejos dn oiq EW 1030 dn xotd M 1 lO LW 100W uen eme 815 H1S7 LNIHd HIN spuoses yun
78. 2 Alphabetical parts list continued Description PANEL CONTROL PANEL Part number Table and page Control panel assembly PANEL FRONT Tray 2 input tray cassette PANEL FRONT Tray 3 input tray cassette PAPER DELIVERY TRAY ASS Y RM1 1859 000CN External panels and covers 1 of 2 PAPER FEEDER PCB ASS Y Tray 2 sheet input tray internal components PAPER FEEDER PCB ASS Y Paper pickup feeder assembly Tray 3 PAPER PICKUP DRIVE ASS Y Paper pick up feeder assembly for Tray 2 PAPER PICKUP DRIVE ASS Y Paper pickup feeder assembly Tray 3 PAPER PICKUP FEEDER ASS Y Paper pick up feeder assembly for Tray 2 PAPER PICKUP FEEDER ASSEMBLY Assembly locations PAPER PICKUP ROLLER RC1 5440 000CN 250 sheet input tray cassette PAPER PICKUP ROLLER PAPER PICKUP ROLLER RC1 5440 000CN RC1 5440 000CN Tray 3 input tray cassette Paper pickup feeder assembly Tray 3 PCB ASS Y LOCATION DIAGRAM PCB assembly location Tray 2 PCB ASS Y LOCATION DIAGRAM Paper pickup feeder assembly Tray 3 PHOTO INTERRUPTER SENSOR Internal components 1 of 3 PHOTO INTERRUPTER SENSOR Fuser assembly PHOTO INTERRUPTER SENSOR Paper pick up feeder assembly for Tray 2 PHOTO INTERRUPTER SENSOR Paper pickup feeder assembly Tray 3 PICKUP GEAR ASS Y Inter
79. 3 SCREW RS M3X10 T Internal components 3 of 3 SCREW RS M3X6 Internal components 2 of 3 SCREW RS M3X6 Internal components 2 of 3 SCREW RS M3X6 e Fuser assembly SCREW RS M3X8 Internal components 1 of 3 SCREW RS M3X8 Internal components 1 of 3 224 Chapter 7 Parts and diagrams ENWW Table 7 22 Alphabetical parts list continued Description Part number Table and page SCREW RS M3X8 Internal components 1 of 3 SCREW RS M3X8 i Internal components 1 of 3 SCREW RS M3X8 Internal components 2 of 3 SCREW RS M3X8 Internal components 3 of 3 SCREW RS M3X8 Control panel assembly SCREW RS M3X8 i Main drive assembly SCREW RS M3X8 E Fuser assembly SCREW RS M3X8 b Fuser assembly SCREW RS M3X8 Tray 2 sheet input tray internal components SCREW RS M3X8 2 sheet input tray internal components SCREW RS M3X8 Tray 2 sheet input tray internal components SCREW TAPPING TRUSS HEAD M4X8 Internal components 2 of 3 SCREW TAPPING TRUSS HEAD M4X8 Internal components 3 of 3 SCREW TAPPING TRUSS HEAD M4X8 2 sheet input tray internal components SCREW TAPPING TRUSS HEAD M3X6 Tray 2 input tray cassette SCREW TAPPING TRUSS HEAD M3X6 Tray 2 input tray cassette SCREW TAPPING
80. 3 of 3 Not set up as a service part Control panel assembly Not set up as a service part Main drive assembly Not set up as a service part Fuser assembly Not set up as a service part PCB assembly location Tray 2 Not set up as a service part Tray 2 input tray cassette Not set up as a service part Not set up as a service part 250 sheet input tray cassette Tray 2 sheet input tray internal components Not set up as a service part Paper pick up feeder assembly for Tray 2 Not set up as a service part Tray 3 input tray cassette Not set up as a service part Paper pickup feeder assembly Tray 3 Not set up as a service part ARM BACK END LOCK Paper pickup feeder assembly Tray 3 Tray 2 input tray cassette ARM BACK END LOCK Tray 3 input tray cassette ARM CLAW RELEASE LEFT Tray 2 input tray cassette ARM CLAW RELEASE LEFT Tray 3 input tray cassette ARM CLAW RELEASE RIGHT Tray 2 input tray cassette ARM CLAW RELEASE RIGHT Tray 3 input tray cassette ARM CST PAPER SENSING 1 Paper pick up feeder assembly for Tray 2 ARM CST PAPER SENSING 1 Paper pickup feeder assembly Tray 3 ARM CST PAPER SENSING 2 Paper pick up feeder assembly for Tray 2 Alphabetical parts list 209 Table 7 22 Alphabetical parts list
81. 5 Leer arrow or the 25 Richt AnROw button to select Restore defaults and then press SELECT The device automatically restarts General print quality issues The following examples depict letter size paper that has passed through the device short edge first These examples illustrate problems that would affect all of the pages that you print whether you print in color or in black only The topics that follow list the typical cause and solution for each of these examples Table 6 13 General print quality issues Problem Cause Solution Print is light or faded The media might not meet Use media that meets HP specifications HP specifications One or more print cartridges might be Replace any low print cartridges Aa low If you are using non HP print A cartridges messages appear on If none of the print cartridges is low or a device control panel or in the empty remove the print cartridges one Aa HP Toolbox at a time and inspect the toner roller in each to see if the roller is damaged If Aa Cc SO replace the print cartridge Aa Cc Print the Supplies Status page to check the remaining life Toner specks appear The media might not meet HP Use media that meets HP specifications specifications sp as The paper path might need cleaning Clean the paper path See the HP Toolbox online Help AaBbCc AaBbCc AQBbCc Dro
82. 5200 000CN RC1 5227 000CN RM1 1856 000CN RM1 1858 000CN Qty RF Assembly locations 159 Covers UPPER COVER ASS Y Figure 7 4 Upper cover assembly ENWW 160 Chapter7 Parts and diagrams Table 7 7 Upper assembly cover aa Ee Ref Description Part number Qty Not set up as a service part A01 COVER UPPER RC1 5176 000CN 1 A02 COVER INSIDE UPPER RC1 5178 000CN 1 A03 SCREW TAPPING TRUSS HEAD MAX 1 ENWW Covers 161 Internal assemblies INTERNAL COMPONENTS 1 27 27 SR9 05009 49 37 Figure 7 5 Internal components 1 of 3 162 Chapter 7 Parts and diagrams ENWW ENWW Table 7 8 Internal components 1 of 3 Ref 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 27 27 27 28 29 Description Not set up as a service INTERNAL COMPONENTS 1 CROSSMEMBER TOP COVER BRACKET LEFT REAR BRACKET RIGHT REAR COVER INSIDE RIGHT BRACKET CARD READER HOLDER FAN RETAINER LATCH LEFT BUSHING LATCH RIGHT LEVER ETB RELEASE FAN GEAR 54T SPRING TENSION SPRING COMPRESSION LEFT INTERNAL COVER ASS Y GUIDE CARTRIDGE RIGHT HOLDER DRUM BUSHING PLATE PRESSURE RIGHT BUSHING GUIDE CASSETTE REAR RIGHT GUIDE CASSETTE FRONT RIGHT GEAR 20T GEAR 36T GEAR 36T SPRING TORSION SCREW RS M3X8 SCREW RS M3X8 SCREW RS M3X8 SCREW RS M3X8 GUIDE
83. 62 Laser safety E EE 263 Canadian DOC statement 5 9 EES 264 VCCI statement Japan 265 Korean Ee Eege 266 Finnish laser statement 267 lir de 269 ENWW vii viii ENWW List of tables Table 1 1 Table 1 2 Table 1 3 Table 1 4 Table 1 5 Table 1 6 Table 3 1 Table 4 1 Table 4 2 Table 5 1 Table 6 1 Table 6 2 Table 6 3 Table 6 4 Table 6 5 Table 6 6 Table 6 7 Table 6 8 Table 6 9 Table 6 10 Table 6 11 Table 6 12 Table 6 13 Table 6 14 Table 6 15 Table 7 1 Table 7 2 Table 7 3 Table 7 4 Table 7 5 Table 7 6 Table 7 7 Table 7 8 Table 7 9 Table 7 10 Table 7 11 Table 7 12 Table 7 13 Table 7 14 Table 7 15 ENWW Printer Te atures tege SEENEN lee 4 HP Color LaserJet 2600n printer software 11 See Eeer e EE 15 Envelope size ranges i ennemies 16 Tray T and Tray teen eege 17 Optional Tray Ee e ET 18 Print cartridge life aco e ipei 32 Basic operational sequence sise 38 Motor Specifications 40 User r placeable parts rte tah Rd e Ra Re d n e 62 Troubleshooting checkltet
84. CKUP FEED FRAME Paper pickup feeder assembly Tray 3 GUIDE PRE TRANSFER Paper pickup feeder assembly Tray 3 ROLLER REGISTRATION DRIVE Paper pickup feeder assembly Tray 3 BUSHING Paper pickup feeder assembly Tray 3 ROLLER REGISTRATION A ROLLER REGISTRATION B Paper pickup feeder assembly Tray 3 Paper pickup feeder assembly Tray 3 ROLLER REGISTRATION C Paper pickup feeder assembly Tray 3 s BUSHING Paper pickup feeder assembly Tray 3 BUSHING Paper pickup feeder assembly Tray 3 RESISTOR 400 0 5W Paper pickup feeder assembly Tray 3 SPRING TENSION Paper pickup feeder assembly Tray 3 PHOTO INTERRUPTER SENSOR Paper pickup feeder assembly Tray 3 CABLE OPTION SENSOR PAPER PICKUP DRIVE ASS Y Paper pickup feeder assembly Tray 3 Paper pickup feeder assembly Tray 3 SCREW TAPPING TRUSS HEAD M4X8 Paper pickup feeder assembly Tray 3 FRAME PAPER PICKUP FEEDER Paper pickup feeder assembly Tray 3 SHAFT REGISTRATION ROLLER SHAFT PAPER PICKUP DRIVE Paper pickup feeder assembly Tray 3 Paper pickup feeder assembly Tray 3 BUSHING Paper pickup feeder assembly Tray 3 248 Chapter7 Parts and diagrams ENWW ENWW Table 7 23 Numerical parts list continued Part number Description Table and page S
85. E CONTACT SENSOR SUPPORT ROLLER PRESSURE ROLLER FACE DOWN BENDING PIN DOWEL CAM PRESSURE RELEASE FLAG PRESSURE RELEASE HOLDER PRESSURE RELEASE GEAR SPRING LEAF BUSHING BUSHING SPRING COMPRESSION RING E RING E Part number Qty 1 1820 000 1 1 1821 000 1 1 Internal assemblies 181 Ref Description Part number Qty 31 SPRING GROUNDING 1 32 ROLLER DELIVERY 2 33 MOTOR STEPPING DC P 1 34 SCREW RS M3X6 2 35 SHAFT FACE DOWN ROLLER 1 36 SCREW RS M3X8 4 17 37 GEAR 30T 1 38 GEAR 19T 1 39 GEAR 16T 1 40 GEAR 49 1 41 GEAR 19 71 ii 1 42 GEAR 27T 1 43 GEAR 26T KR 1 44 GEAR 20 44 1 45 GEAR 22T 38T m 1 46 SPRING TENSION 2 47 SPRING TORSION i 2 48 SOLID RESISTOR 20MOHM 1 4W 1 49 PHOTO INTERRUPTER SENSOR 2 50 SCREW RS M3X8 1 51 CLIP ENTRANCE GUIDE t 8 52 PLATE GROUNDING 1 53 GUIDE FIXING ENTRANCE 1 A01 FRAME FIXING 1 A02 SIDE PLATE FIXING RIGHT 1 A03 SIDE PLATE FIXING LEFT 1 04 SHAFT PRESSURE RELEASE 2 05 PLATE PRESSURE RELEASE LEFT 1 A06 PLATE PRESSURE RELEASE RIGHT 1 A07 SIDE PLATE FIXING LEFT 2 1 08 SIDE PLATE FIXING RIGHT 2 1 09 SHAFT PRESSURE RELEASE 1 10 PLATE MOTOR 1 A11 SIDE PLATE GEAR d 1 A12 BASE PLATE FIXING ii 1 182 Chapter7 Parts and diagrams ENWW ENWW Internal assemblies 183 PCB ASS Y LOCATION
86. EAR 96T GEAR 53T 96T GEAR 98T GEAR 89T 53T GEAR 134T GEAR 86T GEAR 64T GEAR 64T GEAR 37T Part number Qty 2 Internal assemblies 177 Ref Description Part number Qty A32 GEAR 27T 64T 1 A33 GEAR 64T t 1 A34 GEAR 54T 1 5 GEAR 54 1 6 GEAR 18 T 1 A37 SPRING COMPRESSION 4 8 SPRING COMPRESSION 2 A39 SPRING TENSION 2 A40 SHAFT DRUM GEAR 4 41 2 t 2 A42 CONNECTOR SNAP TIGHT BK 2 43 CLIP CABLE 5 A44 CLIP EDGE 1 A45 SCREW RS M3X8 18 46 SCREW TAPPING TRUSS HEAD M4X8 2 A47 SE RING 1 48 RING E 2 178 Chapter7 Parts and diagrams ENWW ENWW Internal assemblies 179 FUSER ASS Y SR gt 12 5005 49 Figure 7 10 Fuser assembly 180 Chapter7 Parts and diagrams ENWW ENWW Table 7 13 Fuser assembly Ref 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Description Not set up as a service FUSER ASS Y 110v FUSER ASS Y 220v SPRING TORSION BUSHING BUSHING RIB ENTRANCE GUIDE FLAG INLET GUIDE PAPER DELIVERY UPPER FLAG PAPER DELIVERY FILM GUIDE ASS Y 110v FILM GUIDE ASS Y 220v GUIDE PAPER DELIVERY LOWER FLAG INTERTWINE PREVENTION BUSHING PLATE PRESSURE LEFT PLATE PRESSURE RIGHT HOLDER RESISTOR SPRING GROUNDING SPRING GROUNDING SPRING GROUNDING GUID
87. ER Fuser assembly GUIDE PAPER DELIVERY UPPER Fuser assembly GUIDE PAPER SENSOR CABLE 1 Tray 2 sheet input tray internal components GUIDE PAPER SENSOR CABLE 2 Tray 2 sheet input tray internal components GUIDE PRE TRANSFER Paper pick up feeder assembly for Tray 2 GUIDE PRE TRANSFER Paper pickup feeder assembly Tray 3 218 Chapter7 Parts and diagrams ENWW Table 7 22 Alphabetical parts list continued Description Part number Table and page GUIDE REGISTRATION Paper pick up feeder assembly for Tray 2 GUIDE REGISTRATION Paper pickup feeder assembly Tray 3 HIGH VOLTAGE PCB ASS Y Internal components 3 of 3 HIGH VOLTAGE PCB ASS Y assembly location Tray 2 HOLDER CABLE LEFT Internal components 3 of 3 HOLDER CABLE UPPER Internal components 3 of 3 HOLDER DC CABLE Internal components 3 of 3 HOLDER DRAWER i Internal components 3 of 3 HOLDER DRAWER CONNECTOR Tray 2 sheet input tray internal components HOLDER DRUM Internal components 1 of 3 HOLDER DRUM Internal components 1 of 3 HOLDER FAN Internal components 1 of 3 HOLDER MEMORY CONTROLLER Internal components 1 of 3 HOLDER PAD Tray 2 input tray cassette HOLDER PAD Tray 2 input tray cassette HOLDER PAD Tray 2 input tray cassette
88. ER UPPER FACE S RC1 5174 000CN See Assembly locations FUSER ASSY RM1 1820 000CN See Figure 7 10 Fuser assembly 110 127V FUSER ASSY RM1 1821 000CN See Figure 7 10 Fuser assembly 220 240V FRONT DOOR ASSY RM1 1856 000CN See Figure 7 3 External panels and covers 2 of 2 RIGHT COVER ASSY RM1 1858 000CN See Figure 7 3 External panels and covers 2 of 2 PAPER DELIVERY TRAY ASSY RM1 1859 000CN See Figure 7 3 External panels and covers 2 of 2 150 Chapter7 Parts and diagrams ENWW ENWW Table 7 1 Available replaceable parts continued Description Part number Diagram COVER INSIDE UPPER 1 5178 000 See Figure 7 4 Upper cover assembly ETB UNIT 1 1885 000 See Figure 7 6 Internal components 2 of 3 TRAY 1 amp 2 CASSETTE tray only 1 1916 000 See Figure 7 12 2 input tray cassette SEPARATION ASSY RM1 1922 000CN See Figure 7 12 Tray 2 input tray cassette and Figure 7 16 Tray 3 input tray cassette FEED ASSY RM1 1923 000CN See Figure 7 12 Tray 2 input tray cassette TRAY 3 CASSETTE tray only 1 1945 000 See Figure 7 16 3 input tray cassette UPPER COVER RC1 5176 000CN See Figure 7 4 Upper cover assembly DC CONTROLLER PCB ASSY 1 1975 000 See Figure 7 7 Internal components 3 of 3 and Figure 7 11 PCB assemb
89. FIX RIGHT FRONT Internal components 2 of 3 PLATE PAPER GUIDE Tray 2 input tray cassette PLATE PAPER GUIDE T Tray 3 input tray cassette PLATE PAPER SIDE END LEFT Tray 3 input tray cassette PLATE PAPER SIDE END RIGHT Tray 2 input tray cassette PLATE PAPER SIDE END RIGHT T Tray 3 input tray cassette PLATE PRESSURE RELEASE LEFT Fuser assembly PLATE PRESSURE RELEASE RIGHT Fuser assembly PLATE PRESSURE LEFT Internal components 1 of 3 PLATE PRESSURE LEFT T Fuser assembly PLATE PRESSURE RIGHT Internal components 1 of 3 PLATE PRESSURE RIGHT Fuser assembly PLATE REAR RC1 5227 000CN External panels and covers 1 of 2 PLATE REAR RC1 5227 000CN External panels and covers 2 of 2 PLATE REG GROUNDING 1 Paper pick up feeder assembly for Tray 2 PLATE REG GROUNDING 1 Paper pickup feeder assembly Tray 3 PLATE REG GROUNDING 2 Paper pick up feeder assembly for Tray 2 222 Chapter 7 Parts and diagrams ENWW Table 7 22 Alphabetical parts list continued Description Part number Table and page PLATE REG GROUNDING 2 Paper pickup feeder assembly Tray 3 PLATE REINFORCEMENT Tray 2 input tray cassette PLATE REINFORCEMENT Tray 3 input tray cassette PLATE SHAFT Internal components 1 of 3 PLATE SHIELD Internal components 3 of 3 PLATE SHIELD FRONT Intern
90. FLAG SENSOR SPRING TORSION COVER SENSOR TOP GUIDE PRE TRANSFER ROLLER REGISTRATION DRIVE BUSHING SHUTTER REGISTRATION SPRING TORSION ROLLER REGISTRATION A ROLLER REGISTRATION B ROLLER REGISTRATION C BUSHING BUSHING ROLLER PAPER PICKUP HOLDER PAPER WIDTH SENSOR FLAG PAPER WIDTH SENSOR SPRING TORSION RESISTOR 400 OHM 0 5W COVER PICKUP FEED FRAME SPRING TENSION PHOTO INTERRUPTER SENSOR PAPER PICKUP DRIVE ASS Y FEEDER UNIT CABLE SCREW TAPPING TRUSS HEAD M4X8 FRAME PAPER PICKUP FEEDER SHAFT REGISTRATION ROLLER COVER PICKUP FEED FRAME SHEET SCRAPER 1 SHEET SCRAPER 2 Part number 1 5440 000 Qty 1 Input devices 197 Ref Description Part number Qty A06 SHAFT PAPER PICKUP DRIVE 1 A07 BUSHING 1 A08 BUSHING 1 09 ARM CST PAPER SENSING 1 1 A10 ARM CST PAPER SENSING 2 1 A11 HOLDER PAPER PICKUP ROLLER 1 12 ROLLER CASSETTE PAPER PICKUP 2 13 BUSHING 5 1 14 SPRING COMPRESSION 1 198 Chapter 7 Parts and diagrams ENWW ENWW Input devices 199 CASSETTE A01 Figure 7 16 Tray 3 input tray cassette ENWW 200 Chapter7 Parts and diagrams ENWW Table 7 19 Tray 3 input tray cassette Ref 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 24A 24B 25 501 A01 A02 A
91. G 2 Paper pick up feeder assembly for Tray 2 HOLDER PAPER PICKUP ROLLER Paper pick up feeder assembly for Tray 2 ROLLER CASSETTE PAPER PICKUP Paper pick up feeder assembly for Tray 2 BUSHING Paper pick up feeder assembly for Tray 2 SPRING COMPRESSION Paper pick up feeder assembly for Tray 2 PANEL FRONT Tray 3 input tray cassette FRAME FRONT Tray 3 input tray cassette STOPPER CASSETTE LEFT Tray 3 input tray cassette STOPPER CASSETTE RIGHT Tray 3 input tray cassette ARM CLAW RELEASE LEFT Tray 3 input tray cassette ARM CLAW RELEASE RIGHT ARM REMNANT INDICATION Tray 3 input tray cassette Tray 3 input tray cassette ARM PLATE LOCK RELEASE MD Tray 3 input tray cassette SIZE PLATE PAPER Tray 3 input tray cassette SPRING GROUNDING Tray 3 input tray cassette SPRING GROUNDING Tray 3 input tray cassette PLATE CASSETTE REINFORCEMENT Tray 3 input tray cassette ARM MD PLATE RELEASE LEFT Tray 3 input tray cassette CLAW MD PLATE RELEASE LEFT Tray 3 input tray cassette ARM MD PLATE RELEASE RIGHT Tray 3 input tray cassette CLAW MD PLATE RELEASE RIGHT Tray 3 input tray cassette SPRING COMPRESSION Tray 3 input tray cassette SPRING COMPRESSION SPRING TENSION Tra
92. HAFT PAPER PICKUP DRIVE Paper pickup feeder assembly Tray 3 SHAFT POSITIONING Tray 2 sheet input tray internal components SHAFT PRESSURE RELEASE Fuser assembly SHAFT PRESSURE RELEASE CAM i Fuser assembly SHAFT REGISTRATION ROLLER Paper pick up feeder assembly for Tray 2 SHAFT REGISTRATION ROLLER Paper pickup feeder assembly Tray 3 SHAFT TOGGLE Internal components 1 of 3 SHEET SCRAPER 1 Paper pick up feeder assembly for Tray 2 SHEET SCRAPER 2 Paper pick up feeder assembly for Tray 2 SHEET SEPARATION Tray 2 input tray cassette SHEET SEPARATION SHUTTER REGISTRATION Tray 3 input tray cassette Paper pick up feeder assembly for Tray 2 SIDE PLATE DRIVE Main drive assembly SIDE PLATE FIXING LEFT b Fuser assembly SIDE PLATE FIXING LEFT 2 Fuser assembly SIDE PLATE FIXING RIGHT Fuser assembly SIDE PLATE FIXING RIGHT 2 Fuser assembly SIDE PLATE GEAR Fuser assembly SIZE PLATE PAPER Tray 2 input tray cassette SIZE PLATE PAPER Tray 3 input tray cassette 226 Chapter 7 Parts and diagrams ENWW ENWW Table 7 22 Alphabetical parts list continued Description Part number Table and page SOLENOID Internal components 2 of 3 SOLENOID Main drive assembly SOLENOID t Tray 2 sheet input tray internal components SOLID RES
93. HP Color LaserJet 2600n Service Manual HP Color LaserJet 2600n Service Manual invent Copyright and License 2005 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained in this document is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Q6455 90930 Edition 1 2 2005 FCC Class A Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 ofthe FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The end user of this product shoul
94. ISTOR 20MOHM 1 4W Fuser assembly SPACER CONTROL PANEL Control panel assembly SPRING COMPRESSION Internal components 1 of 3 SPRING COMPRESSION Internal components 1 of 3 SPRING COMPRESSION Internal components 2 of 3 SPRING COMPRESSION Internal components 2 of 3 SPRING COMPRESSION Main drive assembly SPRING COMPRESSION Main drive assembly SPRING COMPRESSION Fuser assembly SPRING COMPRESSION Tray 2 input tray cassette SPRING COMPRESSION Tray 2 input tray cassette SPRING COMPRESSION Tray 2 input tray cassette SPRING COMPRESSION SPRING COMPRESSION Tray 2 input tray cassette Tray 2 input tray cassette SPRING COMPRESSION Tray 2 input tray cassette SPRING COMPRESSION Tray 2 input tray cassette SPRING COMPRESSION Tray 2 input tray cassette SPRING COMPRESSION Tray 2 input tray cassette SPRING COMPRESSION Tray 2 input tray cassette SPRING COMPRESSION Tray 2 sheet input tray internal components SPRING COMPRESSION SPRING COMPRESSION Tray 2 sheet input tray internal components Paper pick up feeder assembly for Tray 2 SPRING COMPRESSION Tray 3 input tray cassette SPRING COMPRESSION Tray 3 input tray cassette SPRING COMPRESSION SPRING COMPRESSION Tray 3
95. LE PLATE RIGHT Tray 3 input tray cassette RACK Tray 3 input tray cassette GEAR 22T Tray 3 input tray cassette SPRING COMPRESSION Tray 3 input tray cassette SCREW TAPPING TRUSS HEAD M3X6 Tray 3 input tray cassette PLATE PAPER SIDE END LEFT Tray 3 input tray cassette HOLDER PAPER RETAINING Tray 3 input tray cassette SPRING COMPRESSION Tray 3 input tray cassette PLATE PAPER SIDE END RIGHT Tray 3 input tray cassette LEVER SIDE END LOCK RELEASE STOPPER PAPER SIDE END Tray 3 input tray cassette Tray 3 input tray cassette SPRING COMPRESSION Tray 3 input tray cassette HOLDER PAD Tray 3 input tray cassette HOLDER SEPARATION Tray 3 input tray cassette PLATE PAPER GUIDE Tray 3 input tray cassette HOLDER PAD Tray 3 input tray cassette WEIGHT PAD 3 input tray cassette HOLDER PAD Tray 3 input tray cassette SPRING COMPRESSION Tray 3 input tray cassette Numerical parts list 247 Table 7 23 Numerical parts list continue Part number Description Table and page GUIDE REGISTRATION Paper pickup feeder assembly Tray 3 PLATE REG GROUNDING 1 Paper pickup feeder assembly Tray 3 PLATE REG GROUNDING 2 Paper pickup feeder assembly Tray 3 COVER PI
96. LS ETC CONNECTOR SNAP TIGHT CONNECTOR SNAP TIGHT BK CLIP CABLE SADDLE WIRE COVER FACE DOWN COVER UPPER FACE S COVER LEFT COVER CASSETTE LEFT COVER CASSETTE DUST PLATE REAR PAPER DELIVERY TRAY ASS Y PLATE GROUNDING SCREW TAPPING TRUSS HEAD M3X8 TRAY EXTENSION TRAY FACE DOWN PLATE DELIVERY BACK END LIMIT Part number RC1 5173 000CN 1 5174 000 1 5183 000 1 5184 000 1 5200 000 1 5227 000 1 1859 000 Qty RF Assembly locations 157 EXTERNAL PANELS COVERS ETC 2 2 Figure 7 3 External panels and covers 2 of 2 ENWW 158 Chapter7 Parts and diagrams ENWW Table 7 6 External panels and covers 2 of 2 Ref 10 11 13 15 A01 A02 A03 A04 A05 A13 A15 A16 A21 A22 A23 Description Not set up as a service part EXTERNAL COVERS PANELS ETC CONNECTOR SNAP TIGHT CONNECTOR SNAP TIGHT BK CLIP CABLE SADDLE WIRE COVER CASSETTE RIGHT ARM FRONT DOOR LEFT ARM FRONT DOOR RIGHT SHAFT FRONT DOOR ARM COVER CASSETTE DUST PLATE REAR FRONT DOOR ASS Y RIGHT COVER ASS Y COVER RIGHT FRONT DOOR FRONT LEVER LINK LEVER TOGGLE LEFT LEVER TOGGLE RIGHT SCREW TAPPING TRUSS HEAD M4X8 SCREW TP COVER RIGHT COVER RIGHT FRONT BUSHING COVER RIGHT FRONT GUIDE LIGHT Part number RC1 5188 000CN RC1
97. Managing and maintenance Managing supplies usine 32 Life expectancies of supplies 32 Checking and ordering supplies 22 1 2 4112 1 21 1 24 202 0800041 dokn an danda 32 check status using the control panel 32 To check and order supplies using HP Toolbox 32 Storing SUDPIGS seas P d dede 33 Replacing and recycling supplies ss 33 Replacing the print cartridges 33 HP policy On non HP supplles nett neret tue enn ident tiae enne 33 HP anti counterfeit website 33 Cl aning the printe ET 34 To clean the printer at the printer ss 34 To clean the fuser using HP Toolbox ss 35 Cleaning spilled toner 35 Calibrating the printer ou 36 To calibrate the printer at the printer ss 36 To calibrate the printer from the HP Toolbox 20 00000 00 nene 36 4 Operational theory Engine Control SyStelm iiin rt beri 38 Basic sequence of operation 38 Power on Sequence 39 Motors and fans coc dads 39 Main motor failure detection 40 Fan motor failure detection 40 Image to
98. Memory controller PCB 9 S L l Formatter DC controller VIDEO signals p m Figure 4 2 Image formation system Chapter 4 Operational theory DEV TR FSR High voltage power supply PCB ENWW Image formation process Fuser block Photosensitive drum Photosensitive drum image formation block a 2 Laser beam exposure 3 Development Registration Development block Print paper path 2 i Cassette pick up 4 Direction of rotation Manual feed pick up Figure 4 3 Image formation process ENWW Image formation system 43 principal process of image formation is described here print process be broadly divided into 5 stages with 7 steps toner image is formed on paper as it goes through each process following figure illustrates the stages and steps of the print process as follows 1 Electrostatic latent image formation stage Forms an electrostatic latent image on the photosensitive drum Step 1 Primary charging Step 2 Laser beam exposure Developing stage Makes the electrostatic latent image on the photosensitive drum surface visible by applying toner Step 3 Development Transfer stage Transfers a toner image on the photosensitive drum onto paper Step 4 Transfer Step 5 Separation Fuser stage Fuses the toner image on paper Step 6 Fuser
99. NO 5 enesse5 1eded py uo suud eAnnoesuoo 10 uey LNVHO ONINIL TWAANAD ENWW Chapter 4 Operational theory 58 ENWW Printer calibration Calibration settings are configured with Printer Management Language PML Printer Job Language PJL commands except for new cartridge installation Calibration can also be configured using the embedded Web server and HP Toolbox Calibration occurs during the following conditions and intervals Power on calibration Calibration during power on can be configured for the following intervals m Always calibrate at power on m Never calibrate at power on m Calibrate after 1 6 minutes default is 15 minutes of idle time after the first job since the printer was turned on or 12 24 48 96 or 168 hours default is 48 hours of idle time Page count calibration Calibration occurs at the end of the first job that passes 150 color pages since the previous calibration occurred Page count calibration settings can be configured for the following intervals m Do not do page count calibrations m Calibrate after 150 pages have been printed since the last calibration This is the default setting ET NOTE Page count calibration cannot be set using the embedded Web server Elapsed time calibration Elapsed time calibration will occur when the first job is sent after the elapsed time is exceeded Use PML PJL commands to configure the following in
100. OR 2P Main drive assembly CONNECTOR DRAWER Internal components 3 of 3 CONNECTOR DRAWER Tray 2 sheet input tray internal components CONNECTOR SNAP TIGHT External panels and covers 1 of 2 CONNECTOR SNAP TIGHT External panels and covers 2 of 2 CONNECTOR SNAP TIGHT BK External panels and covers 1 of 2 CONNECTOR SNAP TIGHT BK External panels and covers 2 of 2 CONNECTOR SNAP TIGHT BK Internal components 3 of 3 CONNECTOR SNAP TIGHT BK Internal components 3 of 3 CONNECTOR SNAP TIGHT BK Main drive assembly CONTROL PANEL ASS Y 1 1983 000 Control panel assembly CONTROL PANEL ASSEMBLY RM1 1983 000CN Assembly locations CONTROL PANEL ASS Y Control panel assembly CONTROL PANEL PCB ASS Y Control panel assembly COVER CASSETTE DUST 1 5200 000 External panels covers 1 of 2 COVER CASSETTE DUST RC1 5200 000CN External panels and covers 2 of 2 COVER CASSETTE DUST RC1 5200 000CN Tray 2 sheet input tray internal components COVER CASSETTE LEFT RC1 5184 000CN External panels and covers 1 of 2 COVER CASSETTE RIGHT RC1 5188 000CN External panels and covers 2 of 2 COVER CONTROLLER Internal components 3 of 3 COVER DRUM Main drive assembly
101. OS ust02 E 18 5207 E 25 30 45208 0110 2107 23 Figure 7 7 Internal components 3 of 3 170 Chapter 7 Parts and diagrams ENWW ENWW Table 7 10 Internal components 3 of 3 Ref 10 11 12 15 16 17 17 17 18 20 21 22 23 23A 23B 24 25 28 29 30 32 33 34 35 Description Not set up as a service part INTERNAL COMPONENTS 3 GUIDE CABLE UPPER PLATE SHIELD PLATE SHIELD FRONT PLATE CONNECTOR COVER CONTROLLER LID CONTROLLER HOLDER CABLE LEFT HOLDER DC CABLE HOLDER CABLE UPPER HOLDER DRAWER CONNECTOR DRAWER SCANNER UNIT DC CONTROLLER PCB ASS Y POWER SUPPLY PCB ASS Y POWER SUPPLY PCB ASS Y POWER SUPPLY PCB ASS Y HIGH VOLTAGE PCB ASS Y POWER CABLE POWER CONTROLLER CABLE FIXING SENSOR CABLE DRIVE CABLE CONNECTOR SNAP TIGHT BK CONNECTOR SNAP TIGHT BK CABLE CPR FEEDER UNIT JOINT CABLE SCREW W WASHER M3X8 SCREW RS M3X10 SCREW RS M3X8 ROD BEARING SUPPORT CABLE FLAT CABLE FLAT CABLE FLAT Part number Qty RF RM1 1975 000CN 1 1 Internal assemblies 171 Description Part number CLAMP FFC j SCREW TAPPING TRUSS HEAD M4X8 172 Chapter7 Parts and diagrams ENWW ENWW Internal assemblies 173 CONTROL PANEL 55 Figure 7 8 Control panel assembly 174 Chapter7 Parts and diagrams ENWW ENWW Table 7 11 Control panel assembly R
102. P SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province to province HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country region for which it was never intended to function for legal or regulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT
103. PRING COMPRESSION BACK END LIMIT PLATE ASS Y MIDDLE PLATE ASS Y LEFT PAPER SIDE END ASS Y RIGHT PAPER SIDE END ASS Y SEPARATION ASS Y GUIDE CASSETTE DUPLEX UPPER FEED ASS Y SCREW TAPPING TRUSS HEAD M4X8 CASSETTE BODY ASS Y BODY CASSETTE Part number RM1 1916 000CN RM1 1922 000CN RM1 1923 000CN Qty 1 Input devices 187 Ref Description Part number Qty A03 PLATE BACK END LIMIT LARGE 1 04 ARM BACK END LOCK 1 A05 PLATE BACK END LIMIT SMALL 1 06 LEVER BACK END LOCK RELEASE 1 A07 STOPPER BACK END LIMIT 1 A08 SPRING COMPRESSION i 1 A09 SHEET SEPARATION 1 A10 PLATE MIDDLE 1 A11 PLATE REINFORCEMENT 1 12 CLAW MIDDLE PLATE LEFT d 1 A13 CLAW MIDDLE PLATE RIGHT 1 14 RACK 2 A15 GEAR 22T 1 A16 SPRING COMPRESSION 1 A17 SCREW TAPPING TRUSS HEAD M3X6 2 A17 SCREW TAPPING TRUSS HEAD M3X6 2 A19 HOLDER PAPER RETAINING i 2 A20 SPRING COMPRESSION 2 21 PLATE PAPER SIDE END RIGHT 1 22 LEVER SIDE END LOCK RELEASE n 1 A23 STOPPER PAPER SIDE END t 2 A24 SPRING COMPRESSION 2 25 HOLDER 1 A26 HOLDER SEPARATION 1 A27 PLATE PAPER GUIDE 1 A28 HOLDER PAD P 1 A29 WEIGHT PAD T 2 A30 HOLDER PAD 1 1 SPRING COMPRESSION 1 2 RACK MANUAL FEED 2 GUIDE MANUAL FEED 1 A34 GUIDE FEED WIDTH LEFT 1 A35 GUIDE FEED WIDTH RIGHT ii 1 A36 GEAR 16T 1 188 Chapter7 Parts and diagrams EN
104. RC1 5419 000CN de ibl 90 Chapter 5 and replacement ENWW 6 Rotating H towards the back remove the paper pickup roller RC1 5440 000CN To replace the paper pickup roller follow steps 1 through 6 above in reverse order Control panel removal and replacement Use the following procedure to remove the control panel 1 Remove two 2 screws from the right cover assembly 1 Two 2 screws ENWW Removal and replacement procedures 91 2 Remove the paper delivery tray assembly 1 1859 000 3 Remove the right cover assembly 1 1858 000 carefully twisting the front edges of the side covers outward to remove 4 Unplug the control panel cable 1 92 Chapter 5 and replacement ENWW 5 Lift up and remove the upper face cover RC1 5173 000CN 6 Remove four 4 screws from the upper cover 1 5176 000 ENWW Removal and replacement procedures 93 7 Remove 1 screw from the inside upper cover 1 5178 000 and then remove the black output guide 8 Remove two 2 screws from the control panel 94 Chapter 5 Removal and replacement ENWW ENWW 9 Remove the control panel assembly 1 1983 000 To replace the control panel follow steps 1 through 9 above in reverse order ET NOTE When replacing the right cover align the tabs on the upper edge of the right cover lower edge of fa
105. Replace any low print cartridges Toner smears appear on the media AaBbCc AaBbcc AGBkCC AaBbCc The media might not meet HP specifications Use media that meets HP specifications The toner smears easily when touched If toner smears appear on the leading edge of the paper the media guides are dirty or debris has accumulated in the print path The device is not set to print on the type of media on which you want to print Clean the media guides and the paper path In the printer driver select the Paper tab and set Type is to match the type of media on which you are printing Print speed might be slower if you are using heavy paper The media might not meet HP specifications Use media that meets HP specifications Troubleshooting tools 139 Table 6 13 General print quality issues continued Problem Cause Solution The paper path might need cleaning Clean the device Marks repeatedly appear at even intervals on the printed side of the page AQBbCc AaBbc AaBbCc The device is not set to print the type of media on which you want to print In the printer driver select the Paper tab and set Type is to match the type of paper on which you are printing Print speed might be slower if you are using heavy paper For more information see Repetitive image defec
106. SB port troubleshooting 124 type included 4 user replaceable parts 62 V VCCI statement 265 vertical lines troubleshooting 139 voltage requirements 254 warning messages warranty print cartridge 259 product 258 paper troubleshooting 141 weight printer 252 Windows software features 11 uninstalling software 12 versions supported 11 wrinkles troubleshooting 141 107 132 Y yellow cartridge part number 253 status gauge 8 Index 273 274 Index ENWW 2005 Hewlett Packard Development Company L P www hp com Q6455 90930
107. SENSOR Paper pick up feeder assembly for Tray 2 SPRING TORSION Paper pick up feeder assembly for Tray 2 RESISTOR 400 0 5W COVER PICKUP FEED FRAME Paper pick up feeder assembly for Tray 2 Paper pick up feeder assembly for Tray 2 SPRING TENSION Paper pick up feeder assembly for Tray 2 PHOTO INTERRUPTER SENSOR Paper pick up feeder assembly for Tray 2 PAPER PICKUP DRIVE ASS Y Paper pick up feeder assembly for Tray 2 FEEDER UNIT CABLE Paper pick up feeder assembly for Tray 2 SCREW TAPPING TRUSS HEAD M4X8 Paper pick up feeder assembly for Tray 2 FRAME PAPER PICKUP FEEDER Paper pick up feeder assembly for Tray 2 SHAFT REGISTRATION ROLLER COVER PICKUP FEED FRAME Paper pick up feeder assembly for Tray 2 Paper pick up feeder assembly for Tray 2 SHEET SCRAPER 1 Paper pick up feeder assembly for Tray 2 SHEET SCRAPER 2 Paper pick up feeder assembly for Tray 2 SHAFT PAPER PICKUP DRIVE BUSHING Paper pick up feeder assembly for Tray 2 Paper pick up feeder assembly for Tray 2 BUSHING Paper pick up feeder assembly for Tray 2 ENWW Numerical parts list 245 Table 7 23 Numerical parts list continue Part number Description ARM CST PAPER SENSING 1 Table and page Paper pick up feeder assembly for Tray 2 ARM CST PAPER SENSIN
108. T E button 8 LEFT ARROW E button Display Figure 1 7 Control panel display The printer display gives you information about the printer job status and levels of supplies 1 Message area 2 Supplies gauges 3 Print cartridge colors are indicated from left to right black yellow cyan and magenta 10 Chapter 1 Product information ENWW Software ENWW This section contains information about the software used with the HP Color LaserJet 2600n printer Supported drivers Software and supported operating systems For easy printer setup and access to the full range of printer features HP strongly recommends that you install the software that is provided Not all software is available in all languages See the Getting Started Guide for installation instructions and see the Readme file for the latest software information The most recent drivers additional drivers and other software are available from the Internet and other sources The printer supports the following operating systems m Microsoft Windows 98 Second Edition and Windows Millennium Edition Me Add Printer installation m Microsoft Windows 2000 and Windows XP Microsoft Windows Server 2003 m Macintosh OS X v10 2 and later The following table lists the software that is available for your operating system Table 1 2 HP Color LaserJet 2600n printer software Feature Windows 98 Second Windows 2000 and XP Macintosh
109. TE DUST External panels and covers 2 o of 2 External panels and covers 1 o of 2 1 5200 000 COVER CASSETTE DUST External panels and covers 2 of 2 RC1 5200 000CN COVER CASSETTE DUST Tray 2 sheet input tray internal components RC1 5227 000CN PLATE REAR External panels and covers 1 of 2 Numerical parts list 249 Table 7 23 Numerical parts list continue Part number Description Table and page RC1 5227 000CN PLATE REAR External panels and covers 2 of 2 RC1 5440 000CN PAPER PICKUP ROLLER 250 sheet input tray cassette 1 5440 000 ROLLER Paper pick up feeder assembly for Tray 2 RC1 5440 000CN PAPER PICKUP ROLLER Tray 3 input tray cassette 1 5440 000 PAPER PICKUP ROLLER Paper pickup feeder assembly Tray 3 RC1 5440 000CN ROLLER PAPER PICKUP Paper pickup feeder assembly Tray 3 RM1 1820 000CN FUSER ASS Y 110v Fuser assembly RM1 1820 000CN FUSER ASSEMBLY Assembly locations 110v or RM1 1821 000CN 220v RM1 1821 000CN FUSER ASS Y 220v Fuser assembly RM1 1856 000CN FRONT DOOR ASS Y External panels and covers 2 of 2 RM1 1858 000CN RIGHT COVER ASS Y External panels and covers 2 of 2 RM1 1859 000CN RM1 1885 000CN PAPER DELIVERY TRAY ASS Y ELECT TRANSPORT
110. TE Supplies information is also available through the HP Toolbox UJ HP Color LaserJet 2600n Table 6 4 Supplies Status page 1 Print cartridge area 2 Ordering information 3 Return and recycling information Status log The status log for this printer is located on the Configuration page and lists the last five events For more information see Configuration page 116 Chapter6 Troubleshooting ENWW Table 6 5 Status log messages Error log code Description 10 0000 Black e label error 10 0001 Cyan e label error 10 0002 Magenta e label error 10 0003 Yellow e label error 10 1000 Black e label missing 10 1001 Cyan e label missing 10 1002 Magenta e label missing 10 1003 Yellow e label missing 10 3000 Non HP black 10 3001 Non HP cyan 10 3002 Non HP magenta 10 3003 Non HP yellow 13 0000 Paper jam Tray 1 area 13 0001 Paper jam Tray 2 area 13 0002 Paper jam Tray 3 area 13 0003 Paper jam registration drum area 13 0004 Paper jam drum fuser area 13 0005 Paper jam fuser output area 20 0000 Memory out 21 0000 Video under run 50 1000 Low temperature fuser error 50 2000 Slow fuser error 50 3000 High temperature fuser error 50 4000 Fuser heater wire failure 50 5000 Fuser low temperature subtherm failure 50 6000 Fuser high temperature subtherm failure 52 0000 Scanner error black laser failure 52 0
111. TRANSMISSION Main drive assembly STOP CAM GEAR Main drive assembly BUSHING Main drive assembly GUIDE DRIVE CABLE Main drive assembly MOTOR DC Main drive assembly SOLENOID Main drive assembly PLATE DRIVE INSIDE Main drive assembly SIDE PLATE DRIVE Main drive assembly PLATE Main drive assembly GEAR 81 Main drive assembly GEAR 81T 32T GEAR 96T GEAR 53T 96T Main drive assembly Main drive assembly Main drive assembly GEAR 98T Main drive assembly GEAR 89T 53T Main drive assembly i GEAR 134T Main drive assembly GEAR 86T Main drive assembly GEAR 64T Main drive assembly T GEAR 64T Main drive assembly GEAR 37T Main drive assembly GEAR 27T 64T Main drive assembly GEAR 64T Main drive assembly GEAR 54T Main drive assembly GEAR 54T Main drive assembly GEAR 18T Main drive assembly SPRING COMPRESSION Main drive assembly SPRING COMPRESSION Main drive assembly SPRING TENSION Main drive assembly SHAFT DRUM GEAR Main drive assembly CONNECTOR 2P Main drive assembly CONNECTOR SNAP TIGHT BK Main drive assembly CLIP CABLE Main drive assembly CLIP EDGE Main drive assembly SCREW RS M3X8 Main drive assembly Numerical parts list 237 Table 7 23 Numerical parts list continue
112. WW ENWW Input devices 189 ASSEMBLY LOCATION DIAGRAM PAPER PICK UP FEEDER ASS Y KR o lt Figure 7 13 250 sheet input tray cassette ENWW 190 Chapter7 Parts and diagrams ENWW Table 7 16 250 sheet input tray cassette Ref R30 R40 Description Not set up as a service part CASSETTE PAPER PICKUP ROLLER Part number RM1 1945 000CN RC1 5440 000CN Qty RF RF Input devices 191 INTERNAL COMPONENTS o3 26 eo 28 28 Figure 7 14 Tray 2 input tray internal components 192 Chapter7 Parts and diagrams y s LP n ENWW ENWW Table 7 17 Tray 2 sheet input tray internal components Ref 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Description Not set up as a service part INTERNAL COMPONENTS CAP CONTINUITY COVER CASSETTE DUST BASE MOTOR CLUTCH MECHANICAL SPRING LEAF BUSHING HOLDER DRAWER CONNECTOR HOLDER SWING GEAR PLATE GROUNDING COVER OPTION FRONT COVER OPTION LEFT COVER PCB SHAFT POSITIONING COVER SWING GEAR STOP CLUTCH SOLENOID PICKUP GEAR ASS Y COVER OPTION RIGHT GEAR 47T 26T GEAR 40 43 CAM GEAR 26T GEAR 19T GEAR 18T SPRING COMPRESSION SPRING TENSION CONNECTOR DRAWER SADDLE WIRE SCREW RS M3X8
113. able 7 16 Table 7 17 Table 7 18 Table 7 19 Table 7 20 Table 7 21 Table 7 22 Table 7 23 Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 250 sheet input tray Cassette 411 22 24 120 22 4 1421 21 21 4 1000 EAE 191 Tray 2 sheet input tray internal components ene 193 Paper pick up feeder assembly for Tray 2 197 Tray tput tray EE 201 Paper pickup feeder assembly Tray 3 205 Paper pickup feeder assembly Tray 3 207 leie nee ET EE 209 52 gere bus pesa 230 Printer Specifications acta mains nain Ro Ret Pr o o o o er etus ter st tea eani 252 Supplies specifications 2 eiie t dd ene tite eu ege va ue reda ae 253 din Le REC CREER EHE YR Lt Ae 253 Electrical specifications 254 Environmental specifications us 255 Aco sticalspecifi at ET 256 ENWW List of figures Figure 1 1 Figure 1 2 Figure 1 3 Figure 1 4 Figure 1 5 Figure 1 6 Figure 1 7 Figure 1 8 Figure 2 1 Figure 2 2 Figure 4 1 Figure 4 2 Figure 4 3 Figure 4 4 Figure 4 5 Figure 4 6 Figure 4 7 Figure 4 8 Figure 4 9 Figure 4 10 Figure 4 11 Figure 4 12 Figure 4 13
114. ages that would indicate a printer needs to be replaced refer to the Critical error messages table and the Replaceable parts table Pre service procedures Follow the pre service procedures before you perform service 1 Turn off the printer 2 Remove all media from the product 3 Place the product on an ESD mat If an ESD mat or an ESD protected workstation is not available discharge body static and ground the product chassis before servicing the product 4 Remove the print cartridges 5 Unplug the power cord and the interface cable 6 Lift the printer off of optional Tray if it is installed Service approach 63 Removal and replacement procedures Print cartridge replacement 1 Open the front door CAUTION Do not place anything on the transfer belt ETB which is located on the inside of the front door 2 Remove the used print cartridge from the printer 3 Remove the new print cartridge from the bag Place the used print cartridge in the bag for recycling 64 Chapter 5 and replacement ENWW 4 Grasp both sides of the print cartridge by the blue handles distribute the toner by gently rocking the print cartridge from back to front VAN CAUTION Do not touch the shutter or the surface of the roller 5 Remove the orange shipping locks and the orange shipping tape from the new print cartridge Discard the shipping tape and shipping locks according to local regulati
115. al paper specifications 14 printer specifications 255 error messages 107 132 ETB removal and replacement 66 event log 128 131 E faded print 138 Finnish laser statement 267 firmware updates 148 formatter removal and replacement 82 fraud hotline 33 fuser cleaning page 132 removal and replacement 74 G general circuit diagram 208 general timing chart 58 gray background troubleshooting 139 grayscale troubleshooting 142 270 Index H heavy paper specifications 17 18 HP fraud hotline 33 HP Toolbox calibrating printer 36 calibrating the printer 144 cleaning page 144 configuration page 145 extended print modes 120 operating systems supported 11 print quality menu 121 print quality troubleshooting pages 144 print types 119 toner level checking from 32 humidity specifications paper storing 14 printer environment 255 image formation system 41 image quality print troubleshooting 122 input devices locations 186 parts list 186 input trays features 4 installing 25 media supported 17 installing input trays 25 print cartridges 27 supplies 27 interface ports types included 4 internal assembly locations 162 parts list 162 J jams causes 100 causes of 99 delivery delay 105 delivery stationary 105 door open 106 input area 103 inside printer 102 output area 104 pickup delay 105 pickup stationary 105 start up residual 105 troubleshooting 101 wrapping 105 K keys
116. al components 3 of 3 POWER CABLE 7 Internal components 3 of 3 POWER CONTROLLER CABLE Internal components 3 of 3 POWER SUPPLY PCB ASS Y Internal components 3 of 3 POWER SUPPLY PCB ASS Y Internal components 3 of 3 POWER SUPPLY PCB ASS Y Internal components 3 of 3 POWER SUPPLY PCB ASS Y PCB assembly location Tray 2 POWER SUPPLY PCB ASS Y assembly location Tray 2 PULLEY Main drive assembly RACK Tray 2 input tray cassette RACK Tray 3 input tray cassette MANUAL FEED Tray 2 input tray cassette RESISTOR 400 0 5W Paper pick up feeder assembly for Tray 2 RESISTOR 400 OHM 0 5W Paper pickup feeder assembly Tray 3 RETAINER PAPER 1 5062 000 Internal components 2 of 3 RIB ENTRANCE GUIDE Fuser assembly RIGHT COVER ASS Y RM1 1858 000CN External panels and covers 2 of 2 RIGHT PAPER SIDE END ASS Y Tray 2 input tray cassette RIGHT PAPER SIDE END ASS Y Tray 3 input tray cassette RING E Internal components 1 of 3 RING E Internal components 2 of 3 RING E Main drive assembly RING E Fuser assembly RING E Fuser assembly ROD BEARING SUPPORT Internal components 3 of 3 ROD LEFT Internal components 1 of 3 ROD RELEASE RIGHT Main drive assembly Alphabetic
117. al number 126 restoring serial number 127 resuming printing 9 rollers ordering 62 5 scatter troubleshooting 141 secondary service menu clean ETB 118 control panel display test 118 reports 118 separation pad ordering 62 removal and replacement 88 sequence of operation 38 serial number restoring 127 service part numbers 253 service approach 63 service menu 137 service menu settings cleaning mode 118 powersave 118 restoring defaults 118 service mode functions cleaning mode 126 127 cold reset 126 NVRAM initializer 126 super initializer 126 site preparation 22 size printer 252 skewed pages 141 smeared toner troubleshooting 139 software Macintosh features 12 network 12 operating systems supported 11 ordering 152 supported drivers 11 uninstalling 12 updates 148 Windows systems 11 Windows features 12 solenoid 56 solenoids 55 space requirements 22 special media envelopes 15 labels 17 specifications 17 18 transparencies 17 specifications acoustical 256 envelopes 15 environmental 255 labels 17 motors and fans 39 print cartridge 253 print media 14 printer features 4 transparencies 17 trays media supported 17 specks troubleshooting 138 speed specifications 4 spots troubleshooting 138 status printer 8 Supplies Status page printing 116 status log 116 status page 128 storing envelopes 15 paper 14 print cartridges 33 printer 255 supplies 33 streaks troublesho
118. al parts list 223 Table 7 22 Alphabetical parts list continued Description Part number Table and page ROLLER CASSETTE PAPER PICKUP Paper pick up feeder assembly for Tray 2 ROLLER CASSETTE PAPER PICKUP assembly Tray 3 ROLLER DELIVERY Fuser assembly ROLLER FACE DOWN BENDING Fuser assembly ROLLER PAPER PICKUP RC1 5440 000CN Paper pick up feeder assembly for Tray 2 ROLLER PAPER PICKUP RC1 5440 000CN Paper pickup feeder assembly Tray 3 ROLLER PRESSURE Fuser assembly ROLLER REGISTRATION DRIVE Paper pick up feeder assembly for Tray 2 ROLLER REGISTRATION DRIVE Paper pickup feeder assembly Tray 3 ROLLER REGISTRATION A Paper pick up feeder assembly for Tray 2 ROLLER REGISTRATION A Paper pickup feeder assembly Tray 3 ROLLER ROLLER REGISTRATION B REGISTRATION B Paper pick up feeder assembly for Tray 2 Paper pickup feeder assembly Tray 3 ROLLER REGISTRATION C Paper pick up feeder assembly for Tray 2 ROLLER REGISTRATION C Paper pickup feeder assembly Tray 3 SADDLE WIRE External panels and covers 1 of 2 SADDLE WIRE External panels and covers 2 of 2 SADDLE WIRE Internal components 2 of 3 SADDLE WIRE 2 sheet input tray internal components SCANNER UNIT Internal components 3 of
119. and covers 1 2 o LEA TRAY EXTENSION External panels and covers 1 o 5 R TRAY FACE DOWN External panels and covers 1 o A S PLATE DELIVERY BACK END LIMIT m xternal panels and covers 1 2 o EXTERNAL COVERS PANELS ETC m xternal panels and covers 2 2 o 5 CONNECTOR SNAP TIGHT CONNECTOR SNAP TIGHT BK External panels and covers 2 f 2 External panels and covers 2 o Ki e CLIP CABLE m xternal panels and covers 2 o 5 m SADDLE WIRE m xternal panels and covers 2 2 o 5 ARM FRONT DOOR LEFT External panels and covers 2 2 ARM FRONT DOOR RIGHT External panels and covers 2 f2 SHAFT FRONT DOOR ARM External panels and covers 2 lo COVER RIGHT FRONT m xternal panels and covers 2 2 o Ki DOOR FRONT LEVER LINK External panels and covers 2 2 External panels and covers 2 o n LEVER TOGGLE LEFT m xternal panels and covers 2 2 o LEVER TOGGLE RIGHT External panels and covers 2 o 5 6 SCREW TAPPING TRUSS HEAD M4X8 SCREW TP External panels and covers 2 o c External panels and covers 2 i COVER RIGHT External panels and covers 2 f2 Numerical parts list 231 Table 7 23 Num
120. and print cartridges 1 Transfer belt ETB 2 Print cartridges CAUTION Do not place anything on the transfer belt which is located on the inside of the front door Otherwise the printer may be damaged adversely affecting print quality Walk around Model and serial number location The model number and serial numbers are listed on identification labels located on the rear of the printer The model number is alphanumeric such as Q6455A for the HP Color LaserJet 2600n printer The serial number contains information about the country region of origin the printer version production code and the production number of the printer 31311 CHINDEN re d Tested To Comply C L A d BOISE IDAHO 83714 Regulatory Model Number th ROG Standards USA M BOISB 0409 00 Invent FOR HOME OR OFFICE USE 110 127V AC C 50 60 Hz 3 6A 3 6A This product conforms with Product Qe455Q CDRH radiation performance standard 21 chapter 1 x J Manufactured sub chapter Serial No CNMX123456 January 27 2005 LL LU ENT TA Evaluation Unit Not for Resale WI HI VA o6455o y SN CNMX123456 Product of China Produit de Chine 2 gt PET lt Figure 1 5 Model and serial number information Control panel Understanding supplies status The supplies gauges show the consumption levels of print cartridges black yellow cyan
121. ange in printer setting Paper curl Fusing adjustment Reduced fuser temperature for less negative paper curl Heavy coverage Fusing adjustment Increased fuser temperature for less positive paper curl with heavy toner coverage Toner offset Fusing adjustment Reduced fuser temperature for less toner offset Flap sealing Fusing adjustment Reduced fuser temperature to keep envelope flaps from sealing Less fusing Fusing adjustment Reduced fuser temperature More fusing Fusing adjustment Increased fuser temperature Dry paper Transfer adjustment Increased transfer bias for high resistivity paper Humid paper Transfer adjustment Decreased transfer bias for high resistivity paper Rough paper Transfer adjustment Increased transfer bias for high resistivity paper 120 Chapter6 Troubleshooting ENWW ENWW Table 6 7 Extended print modes continued HP Toolbox extended print mode Printer adjustment Change in printer setting Less transfer current Transfer adjustment Reduced transfer bias More transfer current Transfer adjustment Increased transfer bias Less toner Toner adjustment Tone curve is scaled back so that solid is not 10096 halftone Print quality menu Under the Print Quality menu in HP Toolbox there will be an Optimize section containing a number of On Off adjustments which will apply to all media types Table 6 8 Optimize menu Adjustment type Default set
122. ar the end of its life If the printer is directly connected to a computer you can set HP Toolbox to notify you when supplies are low To check status using the control panel Do one of the following m Check the supplies status gauges on the printer control panel These gauges indicate when print cartridge is low or empty The lights also indicate when a non HP print cartridge is first installed m To print the Supplies Status page from the printer on the printer control panel select Reports Supplies Status and then SELECT See Supplies Status page for more information If the supplies levels are low you can order supplies through your local HP dealer by telephone or online To check and order supplies using HP Toolbox You can configure HP Toolbox to notify you when the supplies are low You can choose to receive alerts by e mail or as a pop up message or taskbar icon To order supplies using the HP Toolbox in the Other Links area click Order supplies You must have Internet access to connect to the website 32 Chapter 3 Managing and maintenance ENWW Storing supplies Follow these guidelines for storing print cartridges m Do not remove the print cartridge from its package until you are ready to use it CAUTION To prevent damage do not expose the print cartridge to light for more than a few minutes m See Environmental specifications for operating and storage temperature ranges m Store the suppl
123. atisfactory print quality Replace the supply that is low Replace supply Override in use alternates with Ready The supplies gauge will display the consumption levels of print cartridges Supply override in use The user has decided to continue printing beyond the out point A supply is low and using Override may result in unsatisfactory print quality Replace the supply that is low ENWW Print problems 111 Control panel message Description Recommended action Unauthorized A new supply has been installed that is not If you believe you purchased an HP supply made by HP and was overridden please call the HP fraud hotline at supply in use 1 877 219 3183 Service or repairs required as a result of using non HP alternates with supplies is not covered under HP warranty Ready The supplies gauge will display the consumption levels of print cartridges One of the following messages may display new supply has been installed that is not If you believe you purchased an HP supply made by HP One of these four messages please call the HP fraud hotline at Unauthorized yellow is displayed until an HP supply is installed 1 877 219 3183 Service or repairs or amp Sg is pressed required as a result of using non HP Unauthorized magenta supplies is not covered under HP warranty Unauthorized cyan To continue printing press ra SELECT Unauthorized black Status messages Statu
124. available at http www hp com support ljipaperguide CAUTION Using print media that does not meet HP specifications can cause problems for the printer requiring repair This repair is not covered by the Hewlett Packard warranty or service agreements CAUTION Use only paper designed for laser printers Paper for inkjet printers may damage the printer This printer accepts a variety of media such as cut sheet paper including up to 10096 recycled fiber content paper envelopes labels transparencies HP LaserJet glossy paper HP LaserJet Tough paper HP LaserJet Photo paper and custom size paper Properties such as weight composition grain and moisture content are important factors that affect printer performance and output quality Print media that does not meet the guidelines outlined in this manual can cause the following problems m Poor print quality m Increased jams m Premature wear on the printer requiring repair Paper and print media For print media specifications see Media support tables Printing and storage environment Ideally the printing and media storage environment should be at or near room temperature and not too dry or too humid Remember that paper is hygroscopic it absorbs and loses moisture rapidly Heat works with humidity to damage paper Heat causes the moisture in paper to evaporate while cold causes it to condense on the sheets Heating systems and air conditioners remove most of the
125. bleshooting 142 components locating 6 configuration page 114 128 129 configurations printer 3 consumables part numbers 253 specifications 253 status gauge 8 status page printing 116 control panel layout 9 lights and buttons description 9 messages 107 132 removal and replacement 91 control panel display test 118 covers locations 160 parts list 160 covers document paper specifications 17 18 creases troubleshooting 141 critical error messages 108 133 crooked pages 141 curled media 141 cyan cartridge part number 253 status gauge 8 D DC controller removal and replacement 86 declaration of conformity 262 defaults restoring defects correcting 122 repetitive image defects 147 demo page 113 128 diagnostic tools network 146 repetitive image defect ruler 147 118 138 diagrams assemblies 154 covers 160 general circuit 208 input devices 186 internal assemblies 162 dimensions printer 252 display control panel 10 documentation ordering 152 Index 269 dots per inch dpi print settings 121 specifications 4 dots troubleshooting 138 dpi dots per inch print settings 121 specifications 4 drivers operating systems supported 11 uninstalling 12 Windows features 12 electrical specifications 254 energy consumption 254 savings 4 engine cleaning 34 engine control system 38 engine test print 125 envelopes construction 15 sizes 16 specifications 15 18 environment
126. ce ENWW ENWW To clean the fuser using HP Toolbox ET NOTE Use the following procedure to clean the fuser using the HP Toolbox To clean the S engine when the computer is running an operating system that does not support HP Toolbox see the late breaking Readme on the root of the CD ROM or visit http www hp com support clj2600n 1 Make sure that the printer is turned on and in the Ready state 2 Open the HP Toolbox 3 the Troubleshooting tab click Troubleshooting Tools and then click Print A page with pattern prints from the printer 4 Atthe printer remove any print media in Tray 2 or optional Tray 5 Remove the page that printed and load it face down into Tray 2 or optional Tray 6 Troubleshooting Tools page click the Clean button Cleaning spilled toner Defective print cartridges can develop leaks Also after a paper jam has occurred some toner might remain on the rollers and guides inside the printer The pages that print immediately after the jam can pick up this toner CAUTION When cleaning the printer do not touch the ETB with a damp cloth or with your fingers Cleaning the printer 35 Calibrating the printer The printer automatically calibrates at various times You can adjust the calibration settings by using the HP Toolbox Environmental differences or aging print cartridges might cause fluctuations in image density The printer accounts for this with image
127. ce communication start Residual paper check by each sensor signaling paper presence Initial drive for main motor pickup motor and fuser delivery motor Fuser heater initial drive by controlling fuser temperature targeting for 100 C Initial drive for scanner motor N O Failure Abnormality check e Detect scanner failure e Fuser failure Door open during the above periods 10 Communication with memory tag 11 Cartridge presence detection Motors and fans The DC controller PCB controls four motors Engine control system 39 specifications of each motor are listed the following table Table 4 2 Motor specifications Name Purpose Type Direction of Failure detection rotation Motor Main motor M1 Drive ETB belt DC motor CW Yes photosensitive drum and developing cylinder Fuser delivery Drive fuser Stepping motor CW CCW No motor M2 pressure roller delivery roller and automatic release of fuser pressure Pickup motor M3 Drive pickup roller Stepping motor CW No and registration roller Fan FM1 Cool down around DC motor Yes cartridge Main motor failure detection The CPU determines the main motor failure stops the printer and notifies the formatter of error status when it encounters the following conditions m Main motor start up abnormality The interval of the MAIN MOTOR SPEED DETECTION signal MAINMFG does not become the specified interva
128. ce down cover with their respective slots 1 Tabs Removal and replacement procedures 95 96 Chapter 5 and replacement ENWW 6 Troubleshooting This troubleshooting information is organized to help you resolve printing problems Choose the general topic or type of problem from the following list e Troubleshooting process e Clearing jams e Print problems e Functional tests SERVICE ONLY e Service mode functions SERVICE ONLY e Troubleshooting tools HP Toolbox e Diagnostic resources e Repetitive image defect ruler e Firmware and software updates ENWW Troubleshooting process Use the troubleshooting checklist to solve issues with the device Troubleshooting checklist Follow the steps below when trying to solve a problem with the device Table 6 1 Troubleshooting checklist Step number Verification step Possible problems Solutions 1 Is the power on When the device is connected to a grounded power source the control panel shows Hewlett Packard with both the Ready and Attention lights blinking The control panel will then display Initializing and then Ready at which time only the green light will be on No power due to failed power source cable switch or fuse 1 Verify that the device is plugged in 2 Verify that the power cable is functional and that the power switch is on 3 Check the power source by plugging the device d
129. continued Description Part number Table and page ARM CST PAPER SENSING 2 Paper pickup feeder assembly Tray 3 ARM FRONT DOOR LEFT External panels and covers 2 of 2 ARM FRONT DOOR RIGHT External panels and covers 2 of 2 ARM INTERLOCK SWITCH Internal components 1 of 3 ARM LASER SHUTTER Internal components 1 of 3 ARM MD PLATE RELEASE LEFT Tray 2 input tray cassette ARM MD PLATE RELEASE LEFT Tray 3 input tray cassette ARM MD PLATE RELEASE RIGHT Tray 2 input tray cassette ARM MD PLATE RELEASE RIGHT Tray 3 input tray cassette ARM OPEN CLOSE Internal components 1 of 3 ARM OPEN CLOSE Internal components 1 of 3 ARM PAPER RETAINER LEFT ARM PAPER RETAINER RIGHT RC1 5096 000CN RC1 5097 000CN Internal components 2 of 3 Internal components 2 of 3 ARM PLATE LOCK RELEASE MD Tray 3 input tray cassette ARM PLATE LOCK RELEASE MD Tray 2 input tray cassette ARM REMNANT INDICATION Tray 2 input tray cassette ARM REMNANT INDICATION Tray 3 input tray cassette BACK END LIMIT PLATE ASS Y Tray 2 input tray cassette BACK END LIMIT PLATE ASS Y Tray 3 input tray cassette BASE PLATE FIXING Fuser assembly BASE MOTOR Internal components 2 of 3 BASE MOTOR
130. control panel 9 Korean EMI statement 266 L labels specifications 17 18 laser safety statements 263 LaserWriter 8 driver 12 light print troubleshooting 138 lightness faded print troubleshooting 138 lights locating 9 lines troubleshooting printed pages 139 location fan 55 model and serial number 8 printed circuit assemblies 55 56 solenoid 56 solenoids 55 loose toner troubleshooting 139 M Macintosh features supported 11 software features 12 magenta cartridge part number 253 status gauge 8 mailing labels specifications 17 18 margins envelopes 15 media curled troubleshooting 141 envelopes 15 jams 99 labels 17 selecting 14 specifications 14 ENWW transparencies 17 tray 1 types supported 17 tray 2 types supported 17 tray 3 types supported 17 unsupported 18 wrinkled 141 wrong size 123 wrong type 123 memory 5 menu structure report 113 messages alert and warning 107 132 critical error 108 133 error 107 132 event log 131 event log only 112 137 status 112 137 status log 116 supplies 109 134 model number 8 motors 55 N network diagnostic tools 146 networks supported 12 NVRAM initializer super 126 operating environment specifications 255 operating systems supported 11 ordering accessories 152 parts 151 supplies and accessories 253 output bins features 4 jams clearing 104 output quality print troubleshooting 122 overhead transparencies specifications 17 18 P page counts
131. d be aware that any changes or modifications made to this equipment without the approval of Hewlett Packard could result in the product not meeting the Class A limits in which case the FCC could void the user s authority to operate the equipment Trademark Credits Adobe Photoshop and PostScript are trademarks of Adobe Systems Incorporated CorelDRAW is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited Microsoft Windows MS DOS and Windows U S registered trademarks of Microsoft Corporation Netscape and Netscape Navigator are U S trademarks of Netscape Communications Corporation TrueType is a U S trademark of Apple Computer Inc ENERGY 5 and the ENERGY STAR logo are U S registered marks of the United States Environmental Protection Agency Table of contents 1 Product information Quick access to printer information ses 2 Printer Configuration ner A ce Re Roa 3 Printer features nd 4 Walkaround EE 6 Front view shown with optional Tray 3 6 Back and Side VIE she dant ASS ege EEN ere tar etes 7 ele e ET 8 Understanding supplies status 8 Understanding printer status 8 Understanding control panel layout 9 SOWAT R 11 Supported drivers sense 11
132. d be printing in color AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Cause Color mode is not selected in your program or printer driver Solution Select color mode instead of grayscale mode The correct printer driver might not be selected in the program Select the correct printer driver The device might not be correctly configured Print a Configuration page One or more colors are not printing or are inaccurate AaBbCc AaBbcc AaBbCc AgBbCc AABoCc Sealing tape might be on the print cartridges Verify that the sealing tape has been completely removed from the print cartridges The media might not meet HP specifications Use a different paper such as high quality paper that is intended for color laser printers The device might be operating in excessively humid conditions Verify that the device environment is within humidity specifications One or more print cartridges might be low If you are using non HP print cartridges no messages appear on the device control panel or in the HP Toolbox Replace any low print cartridges The control panel is set for override Replace low or empty print cartridges 142 Chapter6 Troubleshooting ENWW ENWW Table 6 14 Color document issues continued Problem Cause Solution A color is printing inconsistently after you load a new print cartridge AaBbCc AaBbCc
133. dt denda 108 Supplies MESSAGES 109 Status MOSSAGES 112 Status log only messages 112 Reports merlli eese ANEREN NE 113 Configuration Dage sien 114 S pplies Status PAG ET 116 Status OO E 116 eu OT e EE 118 ENWW Secondary service oid det dates nd dn dae th 118 Printed image quality problems 119 Improving print ss 119 Paper Types menti ERR me toc ede ati 119 Print Modes menu tired i dedos 120 Print quality meng edel pidiendo oe ae 121 Understanding print quality 121 To temporarily change print quality settngs 122 To change print quality settings for all future jobs 122 Identifying and correcting printed image 122 Print quality 122 Paperhandling issues S 123 Wrong size type media side 123 Cannot select a tray or feature to use 123 Performance problems eee tte aide tese 123 Functional tests SERVICE 125 Endine test DFIDIE e etai eie dieat e eate 125 Service mode functions SERVICE 126 Cold E IA 126 Nr 126 Super NVRAM sensn nns 126 Restoring page count
134. e bag Place the used print cartridge in the bag for recycling 5 Grasp both sides of the print cartridge by the blue handles and distribute the toner by gently rocking the print cartridge from front to back 7 CAUTION Do not touch the shutter or the surface of the roller 6 Remove the orange shipping locks and the orange shipping tape from the new print cartridge Discard the shipping tape and shipping locks according to local regulations 28 Chapter 2 Installation ENWW 7 Align the print cartridge with the tracks inside the printer and using the handles insert the print cartridge until it is firmly seated 9 the printer After a short time the control panel should display Ready ET NOTE cartridge is in the wrong slot or is the wrong type for the printer the control panel will display one of the following messages Incorrect yellow Incorrect magenta Incorrect cyan Incorrect black 10 Installation is complete Place the used print cartridge in the box in which the new cartridge arrived See the enclosed recycling guide for recycling instructions 11 If you are using non HP print cartridge check the printer control panel for further instructions For more information about using non HP print cartridges see HP policy on non HP supplies ET NOTE When replacing or changing a black print cartridge a cleaning page will automatically print This helps prevent speckles on the front o
135. e parts The following table lists the replaceable parts available for this printer Table 7 1 Available replaceable parts Description FORMATTER PCB replacement Part number Q5965 67901 Diagram FLAT FLEX CABLE DCC FORMATTER 06456 60101 ARM PAPER RETAINER LEFT RC1 5096 000CN See Figure 7 6 Internal components 2 o Ei s ARM PAPER RETAINER RIGHT RC1 5097 000CN See Figure 7 6 Internal components 2 of 3 RETAINER PAPER RC1 5062 000CN See Figure 7 6 Internal components 2 f o Wi CABLE COVER UNIT RC1 5147 000CN See Figure 7 6 Internal components 2 f 3 o COVER LEFT RC1 5183 000CN See Figure 7 3 External panels and covers 2 of 2 COVER CASSETTE LEFT RC1 5184 000CN See Figure 7 3 External panels and covers 2 of 2 COVER CASSETTE RIGHT RC1 5188 000CN See Figure 7 3 External panels and covers 2 of 2 COVER CASSETTE DUST RC1 5200 000CN See Figure 7 3 External panels and covers 2 of 2 and Figure 7 14 Tray 2 input tray internal components PLATE REAR RC1 5227 000CN See Figure 7 3 External panels and covers 2 of 2 ROLLER PICK UP RC1 5440 000CN See Figure 7 15 Paper pick up feeder assembly for Tray 2 and Figure 7 17 Paper pickup feeder assembly Tray 3 COVER FACE DOWN RC1 5173 000CN See Assembly locations COV
136. e print quality HP UltraPrecise print cartridge has a finer toner formulation that provides sharper text and graphics Ease of use x Few supplies to order Supplies are easy to install Convenient access to printer information and settings by using the HP Toolbox software m Convenient access to all supplies and to the paper path through the front door Flexible paper handling Trays 1 and 2 for letterhead envelopes labels transparencies custom sized media postcards HP LaserJet glossy paper HP LaserJet Tough paper heavy paper and HP Laser Photo paper m 125 sheet top output bin m Print on Both Sides manually Interface connections x Hi Speed USB 2 0 port The HP Color LaserJet 2600n printer includes an HP built in internal print server for connecting to a 10 100Base T network Energy savings m printer automatically conserves electricity by substantially reducing power consumption when it is not printing As an ENERGY STAR partner Hewlett Packard Company has determined that this product meets ENERGY STAR guidelines for energy efficiency ENERGY STAR is a U S registered service mark of the United States Environmental Protection Agency Economical printing x N up printing printing more than one page on a sheet and Printing on Both Sides features save paper 4 Chapter 1 Product information ENWW ENWW Table 1 1 Printer features continued Feature HP Co
137. eady The supplies gauge will display the consumption levels of print cartridges Supply override in use The user has decided to continue printing beyond the out point A supply is low and using Override may result in unsatisfactory print quality Replace the supply that is low Replace supply Override in use alternates with Ready The supplies gauge will display the consumption levels of print cartridges Supply override in use The user has decided to continue printing beyond the out point A supply is low and using Override may result in unsatisfactory print quality Replace the supply that is low 136 Chapter6 Troubleshooting ENWW Control panel message Description Recommended action Unauthorized supply in use alternates with Ready The supplies gauge will display the consumption levels of print cartridges A new supply has been installed that is not made by HP and was overridden If you believe you purchased an HP supply please call the HP fraud hotline at 1 877 219 3183 Service or repairs required as a result of using non HP supplies is not covered under HP warranty One of the following messages may display Unauthorized yellow Unauthorized magenta Unauthorized cyan Unauthorized black A new supply has been installed that is not made by HP One of these four messages is displayed until an HP supply is installed or ra SELECT is pressed If you believe you purchased an
138. ed by the pickup error When the registration paper sensor SR1 does not detect the leading edge of the paper within approximately 2 5 seconds 4 5 seconds for optional cassette after the pickup solenoid SL 1 is turned ON the CPU tries to pick up the paper three times Pickup stationary jam The CPU determines the pickup stationary jam when the registration paper sensor SR1 does not detect the trailing edge of the paper within approximately 8 6 seconds after it detects the leading edge Delivery delay jam The CPU determines the delivery delay jam when the fuser delivery paper sensor SR4 does not detect the leading edge of the paper within approximately 6 6 seconds after the registration paper sensor SR1 detects the leading edge Wrapping jam The CPU executes the wrapping jam detection after it assesses no delivery delay jam The CPU determines the wrapping jam when the fusing delivery paper sensor SR4 detects the paper absence before the time equivalent to paper passage of its length minus 40 mm 1 6 inches after the SR4 detected the leading Delivery stationary jam The CPU executes the delivery stationary jam detection after it assesses no wrapping jam The CPU determines the delivery stationary jam when the fuser delivery paper sensor SR4 detects the paper presence after the time equivalent to paper passage of its length plus 50 mm 1 9 inches from when it detected the trailing edge Start up residual paper jam The
139. eder assembly for Tray 2 COVER SWING GEAR Tray 2 sheet input tray internal components COVER UPPER RC1 5176 000CN Upper assembly cover COVER UPPER FACE S RC1 5174 000CN External panels and covers 1 of 2 CROSSMEMBER FRONT Tray 2 sheet input tray internal components CROSSMEMBER LOWER REAR 214 Chapter7 Parts and diagrams Tray 2 sheet input tray internal components ENWW Table 7 22 Alphabetical parts list continued Description Part number Table and page CROSSMEMBER MIDDLE Tray 2 sheet input tray internal components CROSSMEMBER REAR Tray 2 sheet input tray internal components CROSSMEMBER TOP COVER Internal components 1 of 3 DC CONTROLLER ASS Y RM1 1975 000CN Internal components 3 of 3 DC CONTROLLER PCB ASS Y RM1 1975 000CN PCB assembly location Tray 2 DOOR FRONT External panels covers 2 of 2 DRIVE CABLE Internal components 3 of 3 DUCT FAN Internal components 1 of 3 DUCT FAN Main drive assembly DUCT FAN LOWER Internal components 1 of 3 DUCT FAN UPPER Internal components 1 of 3 ELECT TRANSPORT BELT ASS Y EXTERNAL COVERS PANELS ETC RM1 1885 000CN Internal components 2 of 3 External panels and covers 1 of 2 EXTERNAL COVERS PANELS ETC External panels
140. eecht 2 un De plousjos Cr mou 77 222207 page BEE ug FREE FRIES pe Css 72 D Ee Keser vist O fersro Cl T Suez D I 36101 urewr sorsr z ove MELLE Urs zi beten dota ru z 4 ele 44 deg fresno EE 1 Kees E 5 PET ee e LS ZSNSNOL er kees eorsrl Hosen E AND H e le lo lo sls Essere 5 aeozsr De z el BR Bis sw aa 21989 96 9 E E S or L T DIVNIS zi 5616591661010 EE TUTTI 19 E wave tea o e kk Sg Test ON L toer E z A8 I er or rer 04 331 3 oou ios Gre Fessanos Naor 2 PPP 2444 2 0 I Jo o o VEOOVNOS Li 5 94 ORI Che T d E D lo lo I f k leS ia l 90 l E e WAVE Ka Car lt lt 2 amp ENIS voran E Cor 351 gt lo 6 fi 804 tege lle h lo fafa fo po Le ele le fx fo fe fa Jo fo b 5 197 TI Ee ml Ses eorr mo eg SRE Gem SE SE s efr x Ss 89d 20 Ez m 916 7 Jaded r SNSdOOT GE Sus D ase yun Bupa sour 1oisiuueu qns 1 Let euer rn Josiua LHL ko Lzer ozergenaa 19 8 Pe
141. ef Description Not set up as a service part CONTROL PANEL ASS Y 1 CONTROL PANEL PCB ASS Y 1 CONTROL PANEL PCB ASS Y A01 PANEL CONTROL PANEL A02 PLATE CONTROL PANEL RETAINING A03 GUIDE CONTROL PANEL LIGHT A04 BUTTON CONTROL PANEL 1 A05 BUTTON CONTROL PANEL 2 A06 BUTTON CONTROL PANEL 3 A07 SPACER CONTROL PANEL A09 SCREW RS M3X8 Part number Qty RM1 1983 000CN 1 1 1 1 1 1 1 2 1 1 2 Internal assemblies 175 MAIN DRIVE ASS Y 42 A42 A43 06 59 lt Si 25 y ve ud 3 DA ho FR 422 A17 d A04 5207 l AAD oe 9 Ei 29 A30 7 A39 da A01 aoe A A13 bes A A31 6 Figure 7 9 Main drive assembly 176 Chapter 7 Parts and diagrams ENWW ENWW Table 7 12 Main drive assembly Ref A01 A02 A03 A04 A05 A06 A07 A08 A09 A10 A11 A12 A13 A14 A15 A16 A17 A18 A19 A20 A21 A22 A23 A24 A25 A26 A27 A28 A29 A30 A31 Description Not set up as a service part MAIN DRIVE ASS Y F F C CONNECT PCB UNIT COLLAR SPRING BUSHING FLANGE CAM GEAR COVER DRUM BUSHING BUSHING CAM RELEASE ROD RELEASE RIGHT FAN DUCT FAN PULLEY BELT TRANSMISSION STOP CAM GEAR BUSHING GUIDE DRIVE CABLE MOTOR DC SOLENOID PLATE DRIVE INSIDE SIDE PLATE DRIVE PLATE FAN GEAR 81T GEAR 81 32 G
142. em in Microsoft Windows Uninstall and then reinstall the device software Verify that you are using the correct installation procedure and the correct port setting If the error persists see the support flyer that came in the device box 98 Chapter 6 Troubleshooting ENWW Clearing jams This section contains information about clearing jams Paper path Figure 6 1 Paper path For paper path sensor locations see Figure 4 12 Paper pickup and feed system ENWW Clearing jams 99 Common causes of paper jams Occasionally paper or other print media can become jammed during a print job Some causes include the following events Cause Solution The input trays are loaded improperly or overfilled Remove any excess paper from the input tray Make sure that the paper does not exceed the maximum stack height mark in the input tray Tray 2 or optional Tray 3 is opened during a print job Make sure that Tray 2 or optional Tray 3 is closed Too many sheets accumulated in the output area or sheets blocked the output area Remove any accumulated sheets and clear the output area For information about clearing jams from the output area see Output jams The print media that is being used does not meet HP specifications Use only paper that meets HP specifications For more information see the HP LaserJet Printer Family Print Media Guide or go to http w
143. er ET NOTE When replacing the right cover align the tabs on the upper edge of the right cover and lower edge of the face down cover with their respective slots 1 Tabs Removal and replacement procedures 85 DC controller removal and replacement Use the following procedure to remove the DC controller 1 Remove the cassette dust cover 1 5200 000 2 Remove nine 9 screws from the rear plate 1 5227 000 WU 3 Remove the rear plate 86 Chapter 5 Removal and replacement ENWW 4 Gently unplug 16 connectors 1 Four 4 screws 6 Remove the DC controller PCB assembly 1 1975 000 ENWW Removal and replacement procedures 87 replace the DC controller follow steps 1 through 6 above reverse order Separation pad removal and replacement Use the following procedure to remove the separation pad 1 Remove Tray 2 shown or optional Tray To replace the separation pad follow steps 1 through 3 above in reverse order ET NOTE Align the tabs with the two 2 slots and then replace the separation pad 88 Chapter 5 Removal and replacement ENWW Paper pickup roller removal and replacement Use the following procedures to remove the paper pickup roller 1 Open the front door 2 Remove the print cartridges k Y ENWW Removal and replacement procedures 89 3 Remove two 2 screws 1 Two 2 screws 4 Remove the pre transfer guide
144. erical parts list continue Part number Description COVER RIGHT FRONT Table and page External panels and covers 2 of 2 BUSHING External panels and covers 2 of 2 COVER RIGHT FRONT External panels and covers 2 of 2 GUIDE LIGHT External panels and covers 2 of 2 SCREW TAPPING TRUSS HEAD M4X8 Upper assembly cover INTERNAL COMPONENTS 1 Internal components 1 of 3 CROSSMEMBER TOP COVER Internal components 1 of 3 BRACKET LEFT REAR Internal components 1 of 3 BRACKET RIGHT REAR Internal components 1 of 3 COVER INSIDE RIGHT Internal components 1 of 3 BRACKET CARD READER Internal components 1 of 3 HOLDER FAN RETAINER Internal components 1 of 3 LATCH LEFT Internal components 1 of 3 BUSHING Internal components 1 of 3 E LATCH RIGHT Internal components 1 of 3 LEVER ETB RELEASE FAN Internal components 1 of 3 Internal components 1 of 3 GEAR 54T Internal components 1 of 3 SPRING TENSION Internal components 1 of 3 SPRING COMPRESSION Internal components 1 of 3 LEFT INTERNAL COVER ASS Y Internal components 1 of 3 GUIDE CARTRIDGE RIGHT Internal components 1 of 3 HOLDER DRUM Internal components 1 of 3 BUSHING Internal components 1 of 3
145. gion where the printer is sold Do not convert operating voltages This will damage the printer and void the product warranty 254 AppendixA Product specifications ENWW Environmental specifications Table A 5 Environmental specifications Recommended Operating Storage Printer and print cartridge 20 to 27 68 to 81 15 to 32 5 59 to 90 5 20 to 40 4 to 104 F F Temperature Relative humidity 20 to 70 10 to 80 95 or less 1 Values are subject to change See http www hp com support clj2600n for current information ENWW Environmental specifications 255 Acoustical specifications Table 6 Acoustical specifications Sound Power Level Declared per ISO 9296 Printing 8 ppm 6 6 Bels 66 dB A SPL Bystander Position Declared per ISO 9296 Printing 8 ppm Loam 52 dB A 1 Values are subject to change See http www hp com support clj2600n for current information 256 AppendixA Product specifications ENWW Product warranty statements ENWW 257 Hewlett Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP Color LaserJet 2600n 1 year Limited Warranty HP warrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty per
146. he device is not set to print on the type of media on which you want to print In the printer driver select the Paper tab and set Type is to match the type of paper on which you are printing Print speed might be slower if you are using heavy paper The media might not meet HP specifications Use a different paper such as high quality paper that is intended for color laser printers Both high temperature and humidity can cause paper curl Check the device environment Text or graphics are skewed on the printed page AadBbcc AadBbcc AQBbCc AadBbcc The media might be loaded incorrectly Make sure that the paper or other print media is loaded correctly and that the media guides are not too tight or too loose against the stack The media might not meet HP specifications Use a different paper such as high quality paper that is intended for color laser printers The printed page contains wrinkles or creases AaBbCc AaBbCcc AaBbCc AQBoCc AaBbCc The media might be loaded incorrectly The media might not meet HP specifications Verify that the media is loaded correctly and that the media guides are not too tight or too loose against the stack Turn over the stack of paper in the input tray or try rotating the paper 180 in the input tray Use a different paper such as high quality paper that is intended for color laser printers Toner a
147. he power by using the power switch wait at least 30 seconds and then turn on the power and wait for the device to initialize The fan is not replaceable Replace the engine Supplies messages Control panel message Description Recommended action 10 000x Supply error E label cannot be read or print cartridge is not properly installed 10 0000 Black print cartridge 10 0001 Cyan print cartridge 10 0002 Magenta print cartridge 10 0003 Yellow print cartridge 1 Reinstall print cartridge 2 the printer 3 If the problem is not solved replace the cartridge 10 100x Supply error alternates with Reinstall The supplies gauge will display the consumption levels of print cartridges A print cartridge is missing 10 1000 Black print cartridge 10 1001 Cyan print cartridge 10 1002 Magenta print cartridge 10 1003 Yellow print cartridge Install the correct print cartridge HP supplies installed The printer transitioned from having one or more non HP supplies to having all HP supplies installed No action required One of the following messages may display Incorrect black Incorrect cyan Incorrect magenta Incorrect yellow The color print cartridge not installed correctly Reinstall the color print cartridge One of the following messages may display Install black cartridge Install cyan cartridge The out threshold has been reached The
148. he problem is with the hardware 4 Print a Demo page from the HP Toolbox If the page prints the problem is with the printer driver 5 Try printing from a different program If the page prints correctly the problem is with the program from which you were printing 122 Chapter6 Troubleshooting ENWW ENWW 6 Restart the computer and the device and try printing again If the problem is not resolved choose one of these options e problem is affecting all printed pages see General print quality issues e problem is affecting only pages printed in color see Solving issues with color documents Paper handling issues The following sections contains information about paper handling issues Wrong size type media Use the following procedure to troubleshoot and resolve wrong size or type media problems 1 Make sure that the software program is selecting the correct media size or type 2 sure that the printer driver for the software program is correctly installed configured and capable of requesting the desired media size and type 3 Make sure that the paper guides are touching the edges of the stack of media 4 If the size of media requested is not loaded in the tray selected the printer draws media from the next default tray that contains the correct size Load the correct media in the tray and make sure that the tray is adjusted correctly Load the tray with enough media to complete the print job
149. he supplies status gauges or HP Toolbox indicates that the print cartridge is not an HP print cartridge and you think that it is genuine ENWW Managing supplies 33 Cleaning the printer During the printing process paper toner and dust particles can accumulate inside the printer Over time this buildup can cause print quality problems such as toner specks or smearing This printer has a cleaning mode that can correct and prevent these types of problems AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbcc AaBhCc AaBbCc AaBbCc This printer has two processes for generating cleaning pages one is automatically generated and one is manually generated When a new black print cartridge is installed a cleaning page will be automatically generated prior to calibration To manually generate a cleaning page see To clean the fuser using HP Toolbox To clean the printer at the printer ET NOTE If you have access to HP Toolbox HP recommends cleaning the paper path by using HP Toolbox Use the following procedure to clean the printer at the printer 1 Usethe LEFT ARROW EE RiGHT ARROW button to select Service and then press Si SELECT 2 Use E Leer arrow or amp Richt arrow button to select Cleaning Mode and then press SELECT page feeds through the printer slowly Discard the page when the process is completed 34 Chapter 3 Managing and maintenan
150. he toner image on the paper is fused onto the paper by using the on demand fuser method in this step This printer utilizes the ceramic heater with lower heat capacity which warms up quickly does ENWW Image formation system 49 not require the power supply during STBY mode and saves energy As for the printer the DC positive bias is applied to the fuser pressure roller so the transferred toner stays harder on the paper and toner scattering to the fuser film offset is prevented 50 Chapter 4 Operational theory ENWW Pickup and feed system The pickup feed system which picks up and feeds paper consists of the various feed rollers This printer has two pickup sources the cassette and the manual feed slot and one delivery source the face down tray The following components are part of the pickup and feed system ENWW m Manual feed slot paper sensor SR3 detects the presence of paper the manual feed slot m Cassette paper sensor SR2 detects the presence of paper in the cassette controller controls the following to drive each feed roller Main motor M1 Fuser delivery motor M2 Pickup motor M3 Solenoid SL 1 Solenoid SL2 Solenoid SL3 m Photo sensors SR1 SR4 and 5 5 on the paper transport path detect the arrival and passage of paper SR9 detects the fuser pressure roller alienation in the fuser SRG detects the paper width The figure below illustrates the motors solenoids and sensors
151. herewith complies with the requirements of the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC and carries the CE Marking accordingly 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems Compliance testing of product to standard with exception of Clause 9 5 which is not yet in effect 2 This Device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 3 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the product name or the product number s Boise Idaho USA February 24th 2005 For regulatory topics only Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Strasse 140 Germany D 71034 B blingen FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise Idaho 83707 0015 USA Phone 208 396 6000 262 AppendixC Regulatory statements ENWW Laser safety statement The Center for Devices and Radiolog
152. humidity from a room As paper is opened and used it loses moisture causing streaks and smudging Humid weather or water coolers can cause the humidity to increase in a room As paper is opened and used it absorbs any excess moisture causing light print and dropouts Also as paper loses and gains moisture it can distort This issue can cause jams As a result paper storage and handling are as important as the paper making process itself Paper storage environmental conditions directly affect the feed operation and print quality 14 Chapter 1 Product information ENWW ENWW Care should be taken not to purchase more paper than can be easily used in a short time about three months Paper stored for long periods can experience heat and moisture extremes which can cause damage Planning is important to prevent damage to a large supply of paper Unopened paper in sealed reams can remain stable for several months before use Opened packages of paper have more potential for environmental damage especially if they are not wrapped with a moisture proof barrier The media storage environment should be properly maintained to ensure optimum printer performance The required condition is 20 to 24 C 68 to 75 F with a relative humidity of 45 to 55 The following guidelines should be helpful when evaluating the paper s storage environment m Print media should be stored at or near room temperature m The air should not be too dry or too humid
153. ical Health CDRH of the 9 5 Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the printer is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation WARNING Using controls making adjustments or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation ENWW Laser safety statement 263 Canadian DOC statement Complies with Canadian EMC Class B requirements Conforme la classe B des normes canadiennes de compatibilit lectromagn tiques CEM 264 Regulatory statements ENWW statement Japan COSE RME eR VC CI DE 13954 9528 aR Cd LOB REC PAT occ AMEL CLE d ORES VAT LEE PAR Dl ed kid CEL ORY HR EL T FAL Figure 1 VCCI statement ENWW VCCI statement Japan 265 Korean statement APER QUE Bu ID ol 7 7 z ASIE LE AABN FANSA AHE mm GE AS AA AE Figure C 2 Korean EMI statemen
154. igured by the user The default settings are Plain 10 Network settings This section contains the following network information about the printer Host Hardware address m Link settings m address information m subnet mask m default gateway WINS configuration information m DHCP server and lease time information m Preferred WINS server information mDNS name 11 Product settings This section lists the following information that is gathered during software installation m Language Company m recovery settings if set to ON the last page will reprint if there is a paper jam m timeout information default is 120 seconds 130 Chapter6 Troubleshooting ENWW ENWW ET NOTE The color bars on the sides of the Configuration page represent 10096 7596 5096 and 2596 coverage Event log Information for the last five events is available on the Configuration page under the Status log section For more information see Configuration page For a list of messages that only appear in the event log see Status log only messages Supplies Status page The Supplies Status page lists the remaining life of the HP print cartridges It also lists the estimated pages remaining number of pages printed and other supplies information You can print a Supplies Status page from the device or HP Toolbox To print from the device complete the following steps 1 Press the am
155. input tray cassette Tray 3 input tray cassette SPRING COMPRESSION Tray 3 input tray cassette SPRING COMPRESSION Tray 3 input tray cassette SPRING COMPRESSION Tray 3 input tray cassette Alphabetical parts list 227 Table 7 22 Alphabetical parts list continued Description Part number Table and page SPRING COMPRESSION 3 input tray cassette SPRING COMPRESSION Tray 3 input tray cassette SPRING COMPRESSION Tray 3 input tray cassette SPRING COMPRESSION Paper pickup feeder assembly Tray 3 SPRING GROUNDING Internal components 1 of 3 SPRING GROUNDING Internal components 1 of 3 SPRING GROUNDING Internal components 1 of 3 SPRING GROUNDING Internal components 1 of 3 SPRING GROUNDING Internal components 1 of 3 SPRING GROUNDING RC1 5147 000CN Internal components 2 of 3 SPRING GROUNDING S Fuser assembly SPRING GROUNDING Fuser assembly SPRING GROUNDING Fuser assembly SPRING GROUNDING d Fuser assembly SPRING GROUNDING Tray 2 input tray cassette SPRING GROUNDING SPRING GROUNDING Tray 2 input tray cassette Tray 2 sheet input tray internal components SPRING GROUNDING Tray 3 input tray cassette SPRING GROUNDING Tray 3 input tray cassette SPRING
156. iod HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND H
157. ion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 770 800 nm Teho 5 mW Luokan 3B laser ENWW Finnish laser statement 267 268 AppendixC Regulatory statements ENWW Index Symbols Numerics 600 dpi print quality setting 121 A accessibility 5 accessories ordering 152 part numbers 253 acoustical specifications 256 adhesive labels specifications 17 18 alert messages 107 132 Apple LaserWriter 8 driver 12 arrow buttons 9 assembly locations 154 parts list 154 attention light 9 B background gray 139 bands troubleshooting 139 bins output features 4 jams clearing 104 black and white printing troubleshooting 142 black cartridge part number 253 status gauge 8 blank pages troubleshooting 123 buttons control panel 9 C cables USB troubleshooting 124 calibrating printer using HP Toolbox 144 Canadian DOC statement 264 cancel Job button 8 ENWW cardstock specifications 17 18 cartridges part numbers 253 recycling 33 replacing 33 64 status gauge 8 status page printing 116 storage specifications 255 characters troubleshooting 140 checklist troubleshooting 98 cleaning ETB 118 127 fuser 132 mode 118 printer 34 using HP Toolbox 35 144 clearing jams common locations 99 input area 103 inside printer 102 output area 104 cold reset 126 color calibration 36 trou
158. ion contains information about paper types that can be configured by the user The default setting is Plain 10 Network settings This section contains the following network information about the printer Host name Hardware address Link settings IP address information IP subnet mask IP default gateway WINS configuration information DHCP server and lease time information Preferred WINS server information mDNS name 11 ET ENWW Product settings This section lists the following information that is gathered during software installation Language Company name Jam recovery settings if set to ON the last page will reprint if there is a paper jam timeout information default is 120 seconds NOTE color bars on the sides of the Configuration page represent 100 75 50 and 2596 coverage Print problems 115 Supplies Status page The Supplies Status page lists the remaining life of HP print cartridges It also lists the estimated pages remaining number of pages printed and other supplies information You can print a Supplies Status page from the printer or the HP Toolbox To print the Supplies Status page from the printer control panel 1 Press Leer arrow or E Richt arrow to select the Reports menu 2 Press 5 3 Press amp Leer arrow or 25 Richt arrow to select Supplies Status 4 Press 5 print the Supplies Status page ET NO
159. ion error This is a warning message only Job output might be affected Invalid driver You are using the incorrect printer driver Reselect the printer driver appropriate for your device Invalid entry Invalid data or response Correct the entry Jam in A paper jam has occurred in Tray 2 Clear the jam and then press the ej SELEcT button on the control panel tray 2 Jam in A paper jam has occurred in Tray 3 Clear the jam and then press the SeLecT button on the control panel tray 3 Jam in A paper jam has occurred in the print path Open the door and clear the jam Then print paper path press the ra SELEcT button on the control panel Jam in Cartridge area A paper jam has occurred in the print path Open the door and clear the jam Then press the 5 button on control panel Jam in paper jam has occurred in the output area Clear the jam and then press the E Output bin SELEcT button on the control panel Load paper The HP Color LaserJet 2600n printer is out Please load specified paper type into the of paper tray indicated Load Tray X The printer is processing job but the tray Please load specified paper type and size TYPE SIZE indicated is empty into the tray indicated ENWW Print problems 107 Control panel message Description Recommended action Manual feed Press Memory is low The pri
160. irectly into the wall or into a different outlet 4 Testthe outlet or connect another device to the outlet to verify that the outlet is functioning Does Ready appear in the device control panel The control panel should function without error messages Control panel shows an error See Control panel messages for a list of common messages that will help you correct the error Do information pages print Print a Configuration page Control panel displays an error message See Control panel messages for a list of common messages that will help you correct the error Media does not move smoothly through the device paper path Clean the paper path Poor print quality For information see General print quality issues Does the device print from the computer Connect the network cable or USB cable to the device and the computer Use a word processing application to send a print job to the device Software is not installed correctly or an error occurred during software installation Uninstall and then reinstall the device software Verify that you are using the correct installation procedure and the correct port setting The cable is not connected correctly An incorrect driver is selected Other devices are connected to the USB port Reconnect the cable Select the proper driver Disconnect the other devices and try again to print There is a port driver probl
161. it Service or repairs required as a result of using non HP supplies is not covered under HP warranty One of the following messages may display Order black cartridge Order cyan cartridge Order magenta cartridge or Order yellow cartridge The color print cartridge low threshold has been reached For more information go to the HP Color LaserJet 2600n toolbox and click Supplies Status To order supplies online click Order Supplies ENWW Troubleshooting tools 135 Control panel message Description Recommended action alternates with Ready The supplies gauge will display the consumption levels of print cartridges ORDER SUPPLIES alternates with Ready The supplies gauge will display the consumption levels of print cartridges Multiple supplies are low For more information go to the HP Color LaserJet 2600n toolbox and click Supplies Status To order supplies online click Order Supplies One of the following messages may display Replace black cartridge Replace cyan cartridge Replace magenta cartridge Replace yellow cartridge The out threshold has been reached The supply must be replaced before printing can continue Replace Supplies The supplies gauge will display the consumption levels of print cartridges The out threshold has been reached The supply must be replaced before printing can continue Replace supplies Override in use alternates with R
162. l after 1000 ms of the main motor drive start m Main motor rotation abnormality The interval of the MAINMFG signal stays at an irregular interval for 100 ms and longer after once it has become the specified interval Fan motor failure detection The CPU determines the fan motor failure and notifies the formatter when it encounters the following condition The FAN LOCK signal FANL CK is H for approximately 10 seconds and longer during fan motor rotation Chapter 4 Operational theory ENWW Image formation system ENWW The image formation system serves as the nerve center of the printer and forms a toner image on paper It is controlled by the DC controller The DC controller controls the laser scanner unit and the high voltage power supply PCB to form an image on paper according to the VIDEO signals VDO VDO upon reception of a print command from the formatter There is a memory tag inside each cartridge The memory tags read and write data according to the command from the DC controller The following figure illustrates the image formation system Image formation system 41 Laser Scanner unit Photosensitive drum Laser beam Fuser pressure roller rimary charging 241 2 Transfer roller ETB Bk AY 205 0 VDO4 004 X Y VDO3 VDO3 B a 4 4 K Y y Q A 4 002 002 A VDO1 VDO1 NS Developing cylinder Memory tag
163. l components 192 Paper pick up feeder assembly for Tray 2 196 Tray 3 input tray Cassette EEN 200 Paper pickup feeder assembly 3 204 PCB assembly location optional Tray 3 206 General cireurtdiagraim 2 ete eee e EE 208 VCCI statement en 265 Korean EMI statement coti ede e ate AERCH 266 ENWW 1 ENWW Product information This section provides information about the following topics Quick access to printer information Printer configuration Printer features Walk around Software Print media specifications Quick access to printer information User guide Contains detailed information for using the printer and troubleshooting problems This guide is available in two formats on the CD ROM that came with the printer in PDF format for printing and HTML format for online viewing It is also available through the HP Toolbox software Getting started guide Provides step by step instructions for installing and setting up the printer HP Toolbox Use to check the printer status and settings and to view troubleshooting information and online documentation Embedded Web server Use to view and configure printer settings and networking information 2 Chapter 1 Product information ENWW Printer configuration ENWW HP Color LaserJet 2600n The HP Colo
164. leshooting ENWW Control panel message Description Recommended action Manual feed Press vi Memory is low The printer is waiting for paper in the tray indicated The device memory has been almost completely filled Load the paper as indicated Allow the device to finish the job or press SELEcT to cancel the job Press vi Break the job into smaller jobs that contain fewer pages Misprint The printed pages have been incorrectly To continue press the lt button placed on the paper on the control panel Press No paper pickup The print engine has failed to pick up a In Tray 1 verify that the media was inserted piece of media far enough into the tray In Tray 2 or Press v optional Tray 3 verify that the paper length guide is in the correct position for the media size that you are using Reload the media in the input tray and press Sei to continue the job Unexpected size in tray X Unexpected paper size error The media size loaded in the tray does not match the media size configured for the tray Verify that the print settings are set to the specified media in the tray Critical error messages Control panel message Description Recommended action 50 1 Fuser Error 50 2 Fuser Error 50 3 Fuser Error The device has experienced an internal hardware error 50 1 Fuser Error low temperature 50 3 Fuser Error
165. leshooting ENWW ENWW ET NOTE If you have access to HP Toolbox HP recommends cleaning the paper path by using HP Toolbox 1 Make sure that the printer is turned on and in the Ready state 2 Open the HP Toolbox 3 the Troubleshooting tab click Troubleshooting Tools and then click Print A page with pattern prints from the printer 4 Atthe printer remove any print media in Tray 2 or optional Tray 5 Remove the page that printed and load it face down into Tray 2 or optional Tray 3 6 Atthe computer press the Clean button Configuration page The Configuration page lists the current settings and properties of the printer You can print a Configuration page from the printer or HP Toolbox To print the Configuration page from the printer see Configuration page HP Toolbox 145 Diagnostic resources Reports menu The Reports menu contains the following diagnostic tools m Demo page a Menu structure report m Configuration report m Color supplies status For a more detailed description about the diagnostic tools available from the Reports menu see Reports menu in the Print problems section Network Web diagnostics tools For information on available network and Web diagnostic tools go to http www hp com support clj2600n 146 Chapter6 Troubleshooting ENWW Repetitive image defect ruler Use a repetitive image defect ruler to measure occurrences of repetitive image defects to help
166. lor LaserJet 2600n printer Supplies m A Supplies Status page with print cartridge gauges that show the supply levels that remain For HP supplies only m No shake cartridge design m Authentication for HP print cartridges x Internet enabled supplies ordering capability Accessibility a Online user guide that is compatible with text screen readers m All doors and covers can be opened by using one hand Expandability m Optional Tray 3 This 250 sheet universal tray reduces how often you have to add paper to the printer Only one additional 250 sheet tray can be installed on the printer Memory 16 MB of DRAM NOTE additional memory be added Printer features 5 Walk around The following illustrations identify the locations and names of key components of this printer Front view shown with optional Tray 3 1 Output bin 2 Printer control panel 3 Front door 4 Tray 2 250 sheets 5 Tray 1 single sheet priority feed slot 6 Tray 3 optional 250 sheets 6 Chapter 1 Product information ENWW ENWW Back and side view SEE 2222 222 222 WOW WE NM Figure 1 3 Back and side view 1 On off switch 2 Power connection 3 Engine test button access door 4 Access door 5 Dust cover 6 HP built in internal print server for connecting to a 10 100Base T network 7 USB connection Figure 1 4 Transfer belt ETB
167. ly location Tray 2 CONTROL PANEL ASSY 1 1983 000 See Figure 7 8 Control panel assembly Black Toner Cartridge Q6000A Cyan Toner Cartridge Q6001A Yellow Toner Cartridge Q6002A Magenta Toner Cartridge Q6003A Replacement Toner Black Q6000 67901 Replacement Toner Cyan Q6001 67901 Replacement Toner Yellow Q6002 67901 Replacement Toner Magenta Q6003 67901 Tray 3 paper feeder Q6459 69001 Replacement Whole printer units 110v Q6455 67056 Replacement Whole printer units 220v Refurbished Whole printer units 110v Q6455 67055 Q6455 69056 Refurbished Whole printer units 220v Q6455 69055 Optional Tray 3 Q6459A Replacement Tray 3 tray and assembly Q6459 69001 Order replacement parts from the following Web site http www partsdirect hp com Overview 151 Related documentation and software Order documentation and software from the companies listed in the following table some documentation and software is available at the following Web sites Table 7 2 Technical support Web sites HP Customer Care Online http www hp com support Software drivers support documentation and answers to frequently asked questions HP Technical Training http www hp com education Supplies Printer supplies are listed in Life expectancies of supplies Consumables are available directly from HP at the followi
168. ly for the current software program open the properties through the Print Setup menu in the program that you are using to print To change print quality settings for all future jobs For Windows 98 Windows 2000 and Windows Me 1 the Windows system tray click Start select Settings and then click Printers 2 Right click the device icon 3 Click Properties in Windows 2000 you can also click Printing Preferences 4 Change the settings and click OK For Windows XP Classic view 1 Inthe Windows system tray click Start and then click Printers and Faxes 2 Right click the device icon 3 Click Properties or click Printing Preferences 4 Change the settings and click OK Identifying and correcting printed image defects Use the checklist and print quality issues charts in this section to solve print quality problems Print quality checklist General print quality problems can be solved by using the following checklist 1 Make sure that the paper or print media that you are using meets specifications Generally smoother paper provides better results 2 If you are using a special print media such as labels transparencies glossy or letterhead ensure that you have printed by type 3 Print a Configuration page and Supplies Status page at the device e Check the Supplies Status page to see if any supplies are low or empty No information is provided for non HP print cartridges e lf the pages do not print correctly t
169. mage that will require repairs that may not be covered under the warranty m Sheets of labels that have been used more than once or partial sheets of labels 18 Chapter 1 Product information m Labels that are not specifically recommended for laser printers m Labels that are separating from the backing sheet or wrinkled or damaged in any way m Transparencies that are not specifically recommended for laser printers m Media that has been stored in a high humidity environment m Labels with exposed glue or adhesive ENWW Print media specifications 19 20 Chapter 1 Product information ENWW 2 ENWW Installation This chapter contains information about the following topics e Site preparation e Package contents e Install input devices 21 Site preparation Below are recommendations for the printer location and placement Operating environment The printer must be kept in a proper location to maintain the performance level that has been set at the factory In particular be sure that the environment adheres to the specifications listed in this chapter The printer must have 2 inches of space above and around it 407 mm 16 0 in 360 7 mm 14 2 in 660 mm 26 8 in Figure 2 1 Printer dimensions 1 Front view 2 Side view Make sure the printer has the following m A well ventilated dust free area m As surface that will support up to 18 kg 40 Ibs m constant
170. n inserting ET NOTE Light weight paper may buckle if held only on the short far edge as it is inserted As paper is inserted it trips the registration shutter For light weight paper holding it on both sides near the slot increases the ability for the paper to appropriately trip this shutter 26 Chapter2 Installation ENWW Installing supplies Print cartridges When a print cartridge approaches the end of useful life the control panel displays a message recommending that you order a replacement The printer can continue to print using the current print cartridge until the control panel displays a message instructing you to replace the cartridge The printer uses four colors and has a different print cartridge for each color black K cyan magenta M and yellow Y Replace a print cartridge when the printer control panel displays one of the following messages Replace yellow cartridge Replace magenta cartridge Replace cyan cartridge Replace black cartridge The control panel display also indicates the color that should be replaced unless a genuine HP cartridge is not currently installed To change the print cartridge 1 Turn off the printer 2 Open the front door CAUTION Do not place anything on the transfer belt ETB which is located on the inside of the front door 3 Remove the used print cartridge from the printer ENWW Install input devices 27 4 Remove the new print cartridge from th
171. nal components 2 of 3 PICKUP GEAR ASS Y Tray 2 sheet input tray internal components PIN DOWEL Fuser assembly PLATE Internal components 2 of 3 PLATE BACK END LIMIT LARGE Tray 2 input tray cassette PLATE BACK END LIMIT LARGE Tray 3 input tray cassette PLATE BACK END LIMIT SMALL Tray 2 input tray cassette PLATE BACK END LIMIT SMALL Tray 3 input tray cassette PLATE CASSETTE REINFORCEMENT Tray 2 input tray cassette Alphabetical parts list 221 Table 7 22 Alphabetical parts list continued Description Part number Table and page PLATE CASSETTE REINFORCEMENT Tray 3 input tray cassette PLATE CONNECTOR Internal components 3 of 3 PLATE CONTROL PANEL RETAINING Control panel assembly PLATE DELIVERY BACK END LIMIT External panels and covers 1 of 2 PLATE DRIVE INSIDE Main drive assembly PLATE FAN Main drive assembly PLATE GROUNDING External panels and covers 1 of2 PLATE GROUNDING Fuser assembly PLATE GROUNDING Tray 2 sheet input tray internal components PLATE HEAT INSULATING P Internal components 2 of 3 PLATE MIDDLE 5 Tray 2 input tray cassette PLATE MIDDLE 3 input tray cassette PLATE MOTOR ANTI MAGNETIC Fuser assembly PLATE PANEL
172. ng numbers m US 1 800 538 8787 m Canada 1 800 387 3154 Contact your local HP Parts Coordinator for other local phone numbers Accessories Table 7 3 Accessories Product name Description Product number Part number Exchange number replacement number Optional 250 sheettray Optional Tray 3 Q6459A Q6459 69001 RM1 1945 000CN 152 Chapter7 Parts and diagrams ENWW ENWW Overview 153 Assembly locations ASSEMBLY LOCATION DIAGRAM UPPER COVER ASS Y CONTROL PANEL ASS Y FIXING ASS Y MAIN DRIVE ASS Y PAPER PICK UP FEEDER ASS Y CASSETTE Figure 7 1 Assembly location diagram ENWW 154 Chapter7 Parts and diagrams Table 7 4 Assembly locations EH Ref Description Part number Qty Not set up as a service part 1 UPPER COVER 2 CONTROL PANEL ASSEMBLY RM1 1983 000CN 3 FUSER ASSEMBLY 1 1820 000 110v or 1 1821 000 220 4 MAIN DRIVE ASSEMBLY 5 PAPER PICKUP FEEDER ASSEMBLY S 6 CASSETTE 1 1916 000 ENWW Assembly locations 155 EXTERNAL PANELS COVERS ETC 1 2 WWM Ay AWE MM WM 14 Figure 7 2 External panels and covers 1 of 2 ENWW 156 Chapter7 Parts and diagrams ENWW Table 7 5 External panels and covers 1 of 2 Ref 10 14 16 501 A18 A19 A20 Description Not set up as a service part EXTERNAL COVERS PANE
173. nput tray cassette CLAW MIDDLE PLATE LEFT CLAW MIDDLE PLATE RIGHT RACK Tray 2 input tray cassette Tray 2 input tray cassette Tray 2 input tray cassette GEAR 22T Tray 2 input tray cassette SPRING COMPRESSION Tray 2 input tray cassette SCREW TAPPING TRUSS HEAD M3X6 Tray 2 input tray cassette SCREW TAPPING TRUSS HEAD M3X6 Tray 2 input tray cassette HOLDER PAPER RETAINING Tray 2 input tray cassette SPRING COMPRESSION Tray 2 input tray cassette PLATE PAPER SIDE END RIGHT Tray 2 input tray cassette LEVER SIDE END LOCK RELEASE Tray 2 input tray cassette STOPPER PAPER SIDE END Tray 2 input tray cassette SPRING COMPRESSION Tray 2 input tray cassette HOLDER PAD HOLDER SEPARATION Tray 2 input tray cassette Tray 2 input tray cassette PLATE PAPER GUIDE Tray 2 input tray cassette HOLDER PAD Tray 2 input tray cassette T WEIGHT PAD Tray 2 input tray cassette HOLDER PAD Tray 2 input tray cassette SPRING COMPRESSION Tray 2 input tray cassette RACK MANUAL FEED Tray 2 input tray cassette GUIDE MANUAL FEED Tray 2 input tray cassette GUIDE FEED WIDTH LEFT Tray 2 input tray cassette GUIDE FEED WIDTH RIGHT Tray 2 input tray cassette Numerical parts list
174. nter is waiting for paper in the tray indicated The device memory has been almost completely filled Load the paper as indicated Allow the device to finish the job or press SeLecT to cancel the job Press vi Break the job into smaller jobs that contain fewer pages Misprint The printed pages have been incorrectly To continue press the ej SELECT button placed on the paper on the control panel Press vi No paper pickup The print engine has failed to pick up a In Tray 1 verify that the media was inserted piece of media far enough into the tray In Tray 2 or Press v optional Tray 3 verify that the paper length guide is in the correct position for the media size that you are using Reload the media in the input tray and press to continue the job Unexpected size in tray X Unexpected paper size error The media size loaded in the tray does not match the media size configured for the tray Verify that the print settings are set to the specified media in the tray Critical error messages Control panel message Description Recommended action 50 1 Fuser Error 50 2 Fuser Error 50 3 Fuser Error The device has experienced an internal hardware error 50 1 Fuser Error low temperature 50 3 Fuser Error slow fuser 50 2 Fuser Error high temperature Turn off the device wait at least 25 minutes and then turn on the device If a surge pr
175. of horizontal lines will print as shown below Figure 6 4 Engine test print switch 1 Engine test print switch ENWW Functional tests SERVICE ONLY 125 Service mode functions SERVICE ONLY Cold reset Cold reset which power cycles the engine with a special button press is not supported for this printer Instead use the feature Restore defaults located in the Service menu to reset default settings For more information see Service menu NVRAM initializer CAUTION initialization will erase all network settings Before performing initialization print a Configuration page which contains network setting information NVRAM init will perform the following functions m Resets all customer accessible menu settings via control panel and software back to the factory default settings m Resets the language to the value set at the factory m Resets the default media size to cold reset media size m Resets the symbol set to PC 8 Use the following procedure to execute an NVRAN init 1 Turn off the printer 2 Press and hold the SELEcT and CanceL Jos buttons simultaneously 3 Turn on the printer 4 When you see the message Permanent storage init displays release the SELEcT and CanceL Jos buttons When the NVRAM init is complete the printer will
176. of the right cover and lower edge of the face down cover with their respective slots ENWW Removal and replacement procedures 73 1 Tabs Fuser removal and replacement Use the following procedure to remove the fuser 1 Unplug the power cable 2 Remove the paper delivery tray assembly RM1 1859 000CN 74 Chapter 5 Removal and replacement ENWW 3 Remove two 2 screws from the right cover assembly RM1 1858 000CN 1 Two 2 screws 4 Remove the right cover assembly carefully disengaging the catches ENWW Removal and replacement procedures 75 6 Insert a screwdriver to loosen the release tab on each side of the upper face cover r 76 Chapter 5 Removal and replacement ENWW 9 Lift up and remove the face down cover 1 5173 000 10 Remove the output tray by releasing the tabs 1 Release tabs 11 Unplug the harness from the fuser motor ENWW Removal and replacement procedures 77 12 Open two 2 clips remove 1 clip to remove the fuser connector 1 Open clips 2 Remove clip 1 Fuser connector 2 Remove clip from the board by pulling up 78 Chapter 5 Removal and replacement ENWW 13 Unplug two 2 3 optical encoder wires ENWW Removal and replacement procedures 79 16 Remove the cables from the wiring harness 1 Three 3 screws 18 Gently rocking if necessary roll the fuser 1 1820 00 for
177. ons 6 Align the print cartridge with the tracks inside the printer and using the handles insert the print cartridge until it is firmly seated k Y ENWW Removal and replacement procedures 65 7 Firmly close the front door After a short time the control panel should display Ready E cartridge is in the wrong slot or is the wrong type for the printer the control panel will display one of the following messages Incorrect yellow Incorrect magenta Incorrect cyan or Incorrect black 8 Installation is complete Place the used print cartridge in the box in which the new cartridge arrived See the enclosed recycling guide for recycling instructions 9 If you are using a non HP print cartridge check the printer control panel for further instructions ET NOTE When replacing or changing a black print cartridge a cleaning page will automatically print This helps prevent speckles on the front or back of printed documents For a more thorough cleaning see Cleaning the printer ETB removal and replacement Use the following procedure to remove the ETB 1 1881 000 1 Remove or slightly pull out Tray 2 1 1916 000 66 Chapter 5 Removal and replacement ENWW 2 Remove three 3 screws two 2 from the right cover assembly and one 1 from the left cover assembly 1 Two 2 screws on right cover assembly 1 One 1 screw on left cover assembly 3 Open the front door
178. oolbox Open HP Toolbox in one of these ways m On the Windows desktop double click the HP Toolbox icon On the Windows Start menu click Programs All Programs in Windows XP click HP click HP Color LaserJet 2600n and then click HP Color LaserJet 2600n toolbox Troubleshooting tab HP Toolbox includes a Troubleshooting tab that contains links to the following main pages m Clearing Jams View information about locating and clearing jams m Print Problems View Help topics that can help you solve print problems m Troubleshooting Tools Employ such troubleshooting tools as a cleaning page or a color troubleshooting page to maintain the device m Animated Demonstrations View animated Help demonstrations for the device ET NOTE Other tabs on HP Toolbox might be helpful in troubleshooting device problems Print quality troubleshooting pages The following features are available from the HP Toolbox Printer calibration Calibrations are performed at regular intervals For best print quality a calibration can be performed from the control panel For information about calibrating the printer at the control panel see Printer calibration Calibrating the printer using HP Toolbox Use the following steps to calibrate the printer using HP Toolbox 1 Open the HP Toolbox 2 Onthe Troubleshooting tab click Calibrate now Cleaning page The device features a special cleaning mode to clean the paper path 144 Chapter6 Troub
179. oolbox To print the Configuration page from the printer see Configuration page HP Color LaserJet 2600n Table 6 3 Configuration page 1 Product information This section contains the following basic information about the printer m Product name m Formatter number m Serial number m Service ID m Firmware version x Maximum print resolution 2 Memory This section lists memory related information such as the total memory that is installed 3 Paper settings This section lists information about the media type for each tray and about the type settings for all the media that the printer supports 4 Page counts This section lists the total number of pages printed the number of color pages printed and information about paper jams 114 Chapter6 Troubleshooting ENWW DC controller version This section lists the DC controller version USB settings This section contains information for the USB setting options 0 0 Hi speed U 4 Full speed 0 5 Full speed auto switched from hi speed Extended print modes enabled The following list contains the options for enabling extended print modes DM 0 Default setting DM 1 Extended print mode enabled Status log This section contains information about printer errors including an error code and the page count at which the error occurred For a list of status log messages see Table 6 5 Status log messages Paper types This sect
180. or print preparation PRINT print period From the end of INTR until the developing high voltage is off To form the image on the photosensitive drum based on the VIDEO signals input from the formatter and to transfer the toner image onto paper LSTR last rotation period From the developing high voltage off until the main motor stops rotating To deliver the last page completely Also used to clean the ETB The printer enters INTR after the end of LSTR when the print command is input from the formatter The engine control system coordinates all printer functions It drives the laser scanner system the image formation system and the pickup and feed system The engine control system contains the following components DC controller m Low voltage power supply unit m High voltage power supply PCB Chapter 4 Operational theory ENWW ENWW Engine control system DC controller PCB Formatter Low voltage power supply unit High voltage power supply PCB 5 E 3 5 er o 2 o lt o o 3 Figure 4 1 Engine control system Power on sequence The power on sequence is for the purpose of the printer initialization and checking for possible malfunctions The following is the sequence from when the printer is turned on until it enters STBY mode 1 Power Central processing unit CPU initialization ASIC initialization Video interfa
181. otector is being used remove it Plug the device directly into the wall Socket Use the power switch to turn on the device If this does not clear the error replace the fuser 51 20 Error The device has experienced an internal Turn off the power by using the power hardware error Switch wait at least 30 seconds and then 51 21 Error turn on the power and wait for the device to 51 20 Error black scanner error initialize 51 22 Error 51 21 Error cyan scanner error If a surge protector is being used remove 51 23 Error it Plug the device directly into the wall 51 22 Error magenta scanner error socket Use the power switch to turn the device on 51 23 Error yellow scanner error Laser scanners are not replaceable Replace the engine 55 1 Error DC controller error The device has Turn off the power by using the power experienced an internal hardware error Switch wait at least 30 seconds and then turn on the power and wait for the device to initialize 108 Chapter6 Troubleshooting Control panel message Description Recommended action If a surge protector is being used remove it Plug the device directly into the wall Socket Use the power switch to turn the device on Check the engine DCC firmware version Update if needed Replace the DCC if a firmware upgrade does not resolve the issue 57 Fan Error Turn off then on The device has experienced a problem with its internal fan Turn off t
182. oting 139 super initializer 126 supplies checking 32 life expectancy 32 messages 109 134 ordering 32 152 specifications 253 status gauge 8 status page 116 supplies status HP Toolbox 116 supplies status page 131 support part numbers 253 system requirements 23 systems ENWW engine control 38 image formation 41 pickup and feed 51 technical support part numbers 253 web sites 152 temperature specifications paper storing 14 printer environment 255 text troubleshooting misformed characters 140 timing chart 58 toner loose troubleshooting 139 scatter troubleshooting 141 smeared troubleshooting 139 specks troubleshooting 138 status gauge 8 Toolbox operating systems supported 11 top output bin features 4 transparencies specifications 17 18 tray 1 loading 25 trays features 4 media supported 17 troubleshooting blank pages 123 calibrating printer 36 checklist 98 color 142 configuration page 128 curled media 141 demo page 128 eventlog 128 faded print 138 jams 99 lines printed pages 139 loose toner 139 pages not printing 124 pages printing slowly 124 print quality issues 138 process 98 repetitive defects 142 ENWW replacing print cartridges 33 reports and tools 128 skewed pages 141 status page 128 text 140 toner scatter 141 toner smear 139 toner specks 138 USB cables 124 using HP Toolbox 144 wrinkles 141 U uninstalling software 12 updates software and firmware 148 U
183. p Lert arrow or the 25 Ricur arrow buttons to select the Reports 2 Press 5 3 Use the amp Leer arrow or the 25 Richt arrow buttons to select Supplies Status 4 Press 2 Sezecr button to print the Supplies Status page UJ HP Color LaserJet 2600n F Table 6 11 Supplies Status page 1 Print cartridge area 2 Ordering information 3 Return and recycling information Troubleshooting tools 131 Fuser cleaning page For information about fuser cleaning pages see Cleaning page and To clean the fuser using HP Toolbox Print quality troubleshooting pages For more information about print quality troubleshooting pages see HP Toolbox Control panel messages error codes The majority of the control panel messages are intended to guide the user through typical operation The control panel messages indicate the status of the current operation and include a page count on the second line of the display if appropriate When the device is printing data control panel messages indicate this status In addition alert messages warning messages and critical error messages indicate situations that might require some action Alert and warning messages Control panel message Description Recommended action Device error Press vi An internal error occurred in the device Press el SELEcT to resume the job Door open Engine comm error The printer door is open
184. ponents PAPER FEEDER PCB ASS Y Tray 2 sheet input tray internal components SCREW TAPPING TRUSS HEAD 4 8 CROSSMEMBER FRONT Tray 2 sheet input tray internal components Tray 2 sheet input tray internal components CROSSMEMBER REAR Tray 2 sheet input tray internal components CROSSMEMBER MIDDLE Tray 2 sheet input tray internal components CROSSMEMBER LOWER REAR GUIDE PAPER SENSOR CABLE 1 Tray 2 sheet input tray internal components Tray 2 sheet input tray internal components GUIDE PAPER SENSOR CABLE 2 Tray 2 sheet input tray internal components Numerical parts list 243 Table 7 23 Numerical parts list continue Part number Description Table and page GEAR 29 Tray 2 sheet input tray internal components GEAR 29 2 sheet input tray internal components SPRING COMPRESSION Tray 2 sheet input tray internal components FOOT RUBBER Tray 2 sheet input tray internal components COVER OPTION RIGHT Tray 2 sheet input tray internal components OPTION FRAME LEFT ASS Y Tray 2 sheet input tray internal components FRAME OPTION LEFT Tray 2 sheet input tray internal components OPTION FRAME RIGHT ASS Y FRAME OPTION RIGHT Tray 2 sheet input tray internal components Tray 2 sheet input tray internal componen
185. pouts appear A single sheet of print media might be Try reprinting the job defective The moisture content of the paper is Try different paper such as high uneven or the paper has moist spots quality paper that is intended for color on its surface laser printers 138 Chapter6 Troubleshooting ENWW Table 6 13 General print quality issues continued Problem Cause Solution AabBbcc AcBbCc AQBoCc The paper lot is flawed The manufacturing processes can cause some areas to reject toner Try different paper such as high quality paper that is intended for color laser printers Vertical streaks or bands appear on the page AdBbC AdBbC AdBbC AdBbC AGBoC One or more print cartridges might be low or defective If you are using non HP print cartridges no messages appear on the device control panel or in the HP Toolbox Replace any low print cartridges The amount of background toner shading becomes unacceptable AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc The media might not meet HP specifications Use a different paper with a lighter basis weight Very dry low humidity conditions can increase the amount of background shading Check the device environment One or more print cartridges might be low If you are using non HP print cartridges no messages appear on the device control panel or in the HP Toolbox
186. ppears around the printed characters The media might be loaded incorrectly Turn over the stack of paper in the tray If large amounts of toner have scattered around the characters the paper might have high resistivity Use a different paper such as high quality paper that is intended for color laser printers ENWW Troubleshooting tools 141 Table 6 13 General print quality issues continued Problem An image that appears at the top of the page in solid black repeats farther down the page in a gray field AaBbCc Cause Software settings might affect image printing Solution In your software program change the tone darkness of the field in which the repeated image appears In your software program rotate the whole page 180 to print the lighter image first The order of images printed might affect printing Change the order in which the images are printed For example have the lighter image at the top of the page and the darker image farther down the page A power surge might have affected the device If the defect occurs later in a print job turn the device off for 10 minutes and then turn on the device to restart the print job Solving issues with color documents This section describes issues that can occur when you print in color Table 6 14 Color document issues Problem Only black is printing when the document shoul
187. put tray internal components FRAM E PAPER PICKUP FEEDER Paper pick up feeder assembly for Tray 2 FRAM E PAPER PICKUP FEEDER Paper pickup feeder assembly Tray 3 FRONT DOOR ASS Y RM1 1856 000CN External panels and covers 2 of 2 FUSER ASS Y 110v RM1 1820 000CN Fuser assembly FUSER ASS Y 220v RM1 1821 000CN Fuser assembly FUSER ASSEMBLY RM1 1820 000CN Assembly locations 110v or RM1 1821 000CN 220v GEAR 134T Main drive assembly GEAR 16 Fuser assembly GEAR 16 Tray 2 input tray cassette GEAR 18 S Main drive assembly GEAR 18T 2 sheet input tray internal components GEAR 19T Fuser assembly GEAR 19T 2 sheet input tray internal components GEAR 19T 71T S Fuser assembly GEAR 20T Internal components 1 of 3 GEAR 20T 44T Fuser assembly GEAR 22T Tray 2 input tray cassette GEAR 22T 3 input tray cassette GEAR 22T 38T Fuser assembly GEAR 26 i Fuser assembly 216 Chapter7 Parts and diagrams ENWW ENWW Table 7 22 Alphabetical parts list continued Description Part number Table and page GEAR 27T Fuser assembly GEAR 27T 64T Main drive assembly GEAR 29T Internal components 2 of 3 GEAR 29T Internal components 2 of 3 GEAR 29T x Tray 2 sheet input tray internal component
188. r LaserJet 2600n printer is available in the configuration described below Figure 1 1 HP Color LaserJet 2600n printer The HP Color LaserJet 2600n printer is a four color laser printer that prints eight pages per minute ppm in both monochrome black and white and color m Trays The printer comes with a single sheet priority feed slot Tray 1 and a universal tray Tray 2 that holds up to 250 sheets of various paper types and sizes or 10 envelopes It supports an optional 250 sheet paper tray optional Tray 3 m Connectivity The printer provides a Hi Speed Universal Serial Bus USB 2 0 port for connectivity and an HP built in internal print server for connecting to a 10 100Base T network Memory The printer contains 16 megabytes MB of synchronous dynamic random access memory SDRAM No additional memory can be added Printer configuration 3 Printer features Table 1 1 Printer features Feature HP Color LaserJet 2600n printer Color printing m Provides laser printing in full color by using the four process colors cyan magenta yellow and black CMYK Fast print speed m Prints in black on letter size paper up to 8 ppm and on A4 size paper up to 8 ppm Prints in color on A4 letter at 8 ppm Excellent print quality ImageREt 2400 provides 2400 dpi equivalent color quality through a multilevel printing process m True 600 by 600 dots per inch dpi text and graphics Adjustable settings to optimiz
189. r back of printed documents A cleaning page can also be generated using the control panel or the HP Toolbox For information see To clean the printer at the printer or To clean the fuser using HP Toolbox ENWW Install input devices 29 30 Chapter 2 Installation ENWW 3 ENWW Managing and maintenance This chapter contains information about the following topics e Managing supplies e Cleaning the printer e Calibrating the printer 31 Managing supplies Life expectancies of supplies Table 3 1 Print cartridge life Print cartridge life based on approximately 5 coverage Black 2 500 pages Yellow cyan and magenta 2 000 pages each Checking and ordering supplies You can check the supplies status by using the printer control panel printing a Supplies Status page or viewing the HP Toolbox Hewlett Packard recommends that you place an order for a replacement print cartridge when you first receive the Order message for a print cartridge For typical use the Order message indicates that approximately two weeks of life remains When you use a new authentic HP print cartridge you can obtain the following types of supplies information m Amount of cartridge remaining m Estimated number of pages remaining m Number of pages printed m Other supplies information E NOTE Ifthe printer is connected to the network you can set the HP Toolbox to notify you by e mail when a print cartridge is low or is ne
190. ra flaps and strips might cause wrinkling creasing or even jams and might damage the fuser 16 Chapter 1 Product information ENWW ENWW Labels Select the type of label that you are using from the Print dialog box or the printer driver CAUTION To avoid damaging the printer use only labels that are recommended for laser printers To prevent serious jams always use Tray 1 or Tray 2 to print on labels Never print on the same sheet of labels more than once or print on a partial sheet of labels When selecting labels consider the quality of each component m Adhesives The adhesive material should be stable at 210 C 410 F which is the printer fusing temperature m Arrangement Only use labels with no exposed backing between them Labels can peel off sheets with spaces between the labels causing serious jams m Curl Before printing labels must lie flat with no more than 13 mm 0 5 inch of curl in any direction m Condition Do not use labels that have wrinkles bubbles or other indications of separation Transparencies Use only Tray 1 or Tray 2 to print on transparencies Select Transparencies from the Print dialog box or the printer driver The printer supports printing on color transparencies Use only transparencies that are recommended for use in laser printers Transparencies that are used in the printer must be able to withstand 210 C 410 F which is the printer fusing temperature CAUTION To avoid
191. remove any or all of the HP printing system components 12 Chapter 1 Product information ENWW ENWW Starting the Uninstaller 1 Click Start select Programs All Programs for Windows and choose HP 2 Inthe HP Color LaserJet 2600n program group click the HP Color LaserJet 2600n uninstall icon 3 uninstaller guides you through removing the printing system components ET NOTE For driver only Add Printer New Driver installations delete the printer icon from the Printers folder Windows 98 Second Edition Windows Me Windows 2000 and Windows XP Macintosh software To remove the printer from your Macintosh use the following steps 1 Open Print Center v10 2 or Print Setup Utility v10 3 2 Select the printer name 3 Select Delete Software 13 Print media specifications This section contains information about specifications for the quality of print media guidelines for print media usage and guidelines for print media storage General guidelines Some print media might meet all of the guidelines in this manual and still not produce satisfactory results This problem might be the result of improper handling unacceptable temperature and humidity levels or other variables over which Hewlett Packard has no control Before purchasing large quantities of print media always test a sample and make sure that the print media meets the requirements specified in the HP LaserJet Printer Family Print Media Guide
192. return to the Ready state Super initializer CAUTION Super initialization will erase all network settings Before performing Super NVRAM initialization print a Configuration page which contains network setting information When a super NVRAM init is performed the printer enters the Generic Product Mode which changes the language and country region settings to undefined ET NOTE Super NVRAM init will erase all data stored in the protected NVRAM settings Use the following procedure to execute a super NVRAM init 1 Turn off the printer 2 Press and hold the amp Lert arrow and RIGHT ARROW buttons simultaneously 126 Chapter6 Troubleshooting ENWW ENWW 3 Turn on the printer 4 When you see the message Permanent storage init displays release the 25 Lert arrow and RIGHT ARROW buttons When the super NVRAM init is complete the printer will return to the Ready state Restoring page counts and serial number A software utility is available on the Service and Support CD ROM to restore page counts and serial numbers when the formatter is replaced or when any of the following settings are lost m Color page count m Total page count m Formatter number m Service ID m USB serial number To access the utility on the Service and Support CD ROM in the Library folder double click the 2600config exe program You can run the utility from the CD ROM or copy it to your computer
193. rimiation SySterm 41 image formation proCeSs EE 43 Latent image formation 44 Laser scanrnet System ise rd b dites tL Developing stage 45 Print cartridge 46 Transter belt ETB ace ae etes 47 Mudo EE 48 Separatiori Stage EE 49 FUSING H 49 Pickup and feed zb 51 Manual feed slot pickup mechanism 53 Paper feed EIERE 53 Skew correction by the registration shutter enne 53 dem detection Tm 54 Solenoid motor fan locations 4 2 000 55 Printed circuit assembly locations 55 250 sheet tray solenoid and printed circuit locations 56 Service only tools SERVICE ONLY 58 ENWW Gen ral timing TE 58 Printer Calibration ss 59 5 Removal and replacement SUI 62 Service approach diee derer ea dre reader Lo ca Ea E 63 Pre service Drocedures 63 Removal and replacement Procedures 64 Print cartridge replacement ree rtr 64 ETB removal and replacement
194. ription Table and page ASS Y LOCATION DIAGRAM PCB assembly location Tray 2 MEMORY CONTROLLER ASS Y PCB assembly location Tray 2 POWER SUPPLY PCB ASS Y PCB assembly location Tray 2 POWER SUPPLY PCB ASS Y PCB assembly location Tray 2 HIGH VOLTAGE PCB ASS Y PCB assembly location Tray 2 PANEL FRONT Tray 2 input tray cassette GUIDE CASSETTE DUPLEX LOWER Tray 2 input tray cassette STOPPER CASSETTE LEFT Tray 2 input tray cassette STOPPER CASSETTE RIGHT Tray 2 input tray cassette ARM CLAW RELEASE LEFT Tray 2 input tray cassette ARM CLAW RELEASE RIGHT ARM REMNANT INDICATION ARM PLATE LOCK RELEASE MD Tray 2 input tray cassette Tray 2 input tray cassette Tray 2 input tray cassette SIZE PLATE PAPER Tray 2 input tray cassette SPRING GROUNDING Tray 2 input tray cassette SPRING GROUNDING Tray 2 input tray cassette PLATE CASSETTE REINFORCEMENT Tray 2 input tray cassette ARM MD PLATE RELEASE LEFT Tray 2 input tray cassette CLAW MD PLATE RELEASE LEFT Tray 2 input tray cassette ARM MD PLATE RELEASE RIGHT Tray 2 input tray cassette CLAW MD PLATE RELEASE RIGHT Tray 2 input tray cassette SPRING COMPRESSION Tray 2 input tray cassette SPRING COMPRESSION
195. rotect the parts that are sensitive to ESD with protective ESD pouches User replaceable parts Table 5 1 User replaceable parts Product name Description Part number Separation pad and pickup rollers Replace when the printer is picking up Q5956 67902 multiple sheets or no sheets Trying different paper did not resolve the problem Paper tray A 250 sheet paper cassette Q5956 67901 Dust cover Protects the output of paper cassette Q5956 67903 from dust Output tray extender An extension for supporting paper in Q5956 67904 the output bin Required tools Before servicing the printer gather the following tools m Phillips 2 magnetized screwdriver 152 mm 6 inch shaft Small flat blade screwdriver Small needle nose pliers m ESD strap Penlight optional 62 Chapter 5 Removal and replacement ENWW Service approach ENWW Field Service on this printer is limited to a recommended time of 30 minutes which includes troubleshooting teardown and repair Repairs that require more time should not be made and the printer should be replaced The following are the major internal assemblies that can be replaced on this printer m Fuser ETB DC Controller m Formatter m Control Panel display If troubleshooting or a Control Panel message determines that the failure is not associated with one of these parts do not attempt to repair the printer but replace the unit For more information on mess
196. rove print quality problems To access the HP Toolbox see HP Toolbox The following menus contain paper type print mode and print quality settings To restore the default settings open the HP Toolbox and click Device Settings Then click Settings Service and in Restore Factory Settings click Restore Paper Types menu The purpose of this menu is to specify the print mode for paper types which are non specific To make changes in the Paper Types menu make the desired selections and click Apply Print problems 119 Table 6 6 Print modes for paper types Print Modes for paper types Weight Default media types Normal mode 75 89 g m Plain color preprinted prepunched recycled Transparency Transparencies Labels Labels Light 75 89 g m Light Heavy 90 105 g m Heavy Cardstock 106 163 g m Cardstock bond Light Glossy 75 105 g m Light Glossy Glossy 106 120 g m Glossy Heavy Glossy 121 163 g m Heavy Glossy HP Tough paper HP Tough paper Envelope Envelopes Print Modes menu Under the Print Modes menu in HP Toolbox each Media Type will have a Fusing menu a Transfer menu and a Toner menu Select a setting for each menu item Media types are listed with the plain papers together glossy papers together and special media at the end To make changes in the Print Modes menu make the desired selections and click Apply Table 6 7 Extended print modes HP Toolbox extended print mode Printer adjustment Ch
197. s GEAR 29T Tray 2 sheet input tray internal components GEAR 30T 7 Fuser assembly GEAR 36 7 Internal components 1 of 3 GEAR 36 Internal components 1 of 3 GEAR 37T Main drive assembly GEAR 40T 43T Internal components 2 of 3 GEAR 40T 43T Tray 2 sheet input tray internal components GEAR 43T 16T Internal components 2 of 3 GEAR 47 26 Internal components 2 of 3 GEAR 47T 26T Tray 2 sheet input tray internal components GEAR 49T GEAR 53T 96T Fuser assembly Main drive assembly GEAR 54T Internal components 1 of 3 GEAR 54T Main drive assembly GEAR 54T d Main drive assembly GEAR 57T 20T Internal components 2 of 3 GEAR 64T Main drive assembly GEAR 64T Main drive assembly GEAR 64T Main drive assembly GEAR 81T Main drive assembly GEAR 81T 32T Main drive assembly GEAR 86T Main drive assembly GEAR 89T 53T Main drive assembly GEAR 96T lt Main drive assembly GEAR 98T id Main drive assembly GUIDE CABLE UPPER Internal components 3 of 3 GUIDE CARTRIDGE LEFT Internal components 1 of 3 Alphabetical parts list 217 Table 7 22 Alphabetical parts list continued Description Part number Table and page GUIDE CARTRIDGE RIGHT Internal components 1 of 3 GUIDE CASSETTE DUPLEX LOWER Tray 2
198. s and serial number 127 Cleaning tho E TB t iere Ane in ENEE lee 127 ue tee E 128 Printer pages and reports gt 128 Demo pages Mont 128 Configuration idet n bete Pte 129 Event log iiie ed dees 131 Supplies Status page ote e rette c ale aee i da Ta 131 Fuser cleaning Gage ed dote den Led AER 132 Print quality troubleshooting pages 132 Control panel messages error codes 132 Alert and warning messages 132 Critical error Messages 133 SU ppliesmessages onere erede cedes 134 Status messages cada die ied tdt ge Do gd nn d ire d d v de ei 137 Status e Re E 137 le NU 137 Restoring the factory set defaulte 138 To restore the factory set 138 General print quality ISSUes e bc Ree 138 Solving issues with color documents 142 HP Keele et ttd ed ditatem es 144 HP TOODO ao EE 144 TO VIEW pee ege ds 144 Troubleshooting le EE 144 Print quality troubleshooting eene 144 Printer calibration uoa e
199. s messages are used to inform the user of the current state of the system Status messages do not require user action or acknowledgement and are for information only Control panel message Description Recommended action Calibrating The printer is calibrating No action is required Cleaning The printer is in cleaning mode No action is required Status log only messages The following messages are not displayed on the control panel They are printed on the Status log Table 6 2 Status log only messages Error log code Description 54 06 Color density sensor error 54 10 Color plane registration sensor s error 54 11 Yellow density out of range 54 12 Magenta density out of range 54 13 Cyan density out of range 54 14 Black density out of range 112 Chapter6 Troubleshooting ENWW ENWW Reports menu The following reports are available from the Reports menu Demo Page used to help market the product at retail stores Menu structure highlights the control panel menu layout Config report details all default device settings including network configuration and information Supplies Status provides information on each of the print cartridges including estimated pages remaining cartridge serial number and pages printed Print problems 113 Configuration page The Configuration page lists the current settings and properties of the printer You can print a Configuration page from the printer or HP T
200. serJet 2600n Toolbox 2 Click the Troubleshooting tab and then click Troubleshooting Tools on the left side of the screen 3 Inthe Calibration section click CALIBRATE NOW 36 Chapter 3 Managing and maintenance ENWW ENWW Operational theory This chapter contains information about the following topics Engine control system Image formation system Pickup and feed system Service only tools SERVICE ONLY 37 Engine control system 38 Basic sequence of operation The operational sequence of the printer is controlled by the microcomputer on the DC controller printed circuit board PCB The purposes of each period from power on until the main motor stops after the completion of printing are listed below See General timing chart for a detailed timing chart Table 4 1 Basic operational sequence Period Purpose Remarks WAIT wait period From power on until the end of the main motor initial drive Detects whether or not the print cartridge is installed To clear the drum surface potential and to clean the ETB STBY standby period From the end of WAIT or LSTR until the input of print command from the formatter Or from the end of LSTR until power off To keep the printer ready to print INTR initial rotation period From the input of print command from the formatter until the pick up solenoid is turned on To stablize the photosensitive drum sensitivity f
201. slow fuser 50 2 Fuser Error high temperature Turn off the device wait at least 25 minutes and then turn on the device If a surge protector is being used remove it Plug the device directly into the wall Socket Use the power switch to turn on the device If this does not clear the error replace the fuser 51 20 Error The device has experienced an internal Turn off the power by using the power hardware error Switch wait at least 30 seconds and then 51 21 Error turn on the power and wait for the device to 51 20 Error black scanner error initialize 51 22 Error 51 21 Error cyan scanner error If a surge protector is being used remove 51 23 Error it Plug the device directly into the wall 51 22 Error magenta scanner error socket Use the power switch to turn the device on 51 23 Error yellow scanner error Laser scanners are not replaceable Replace the engine 55 1 Error DC controller error The device has Turn off the power by using the power experienced an internal hardware error Switch wait at least 30 seconds and then turn on the power and wait for the device to initialize ENWW Troubleshooting tools 133 Control panel message Description Recommended action If a surge protector is being used remove it Plug the device directly into the wall Socket Use the power switch to turn the device on Check the engine DCC firmware version Update if needed Replace the DCC if a firmware upgrade does
202. so within a box from the same manufacturer Successful printing on envelopes Print media specifications 15 depends upon the quality of the envelopes When selecting envelopes consider the following components m Weight The weight of the envelope paper should not exceed 90 g m 24 Ib or jamming might occur m Construction Before printing envelopes should lie flat with less than 6 mm 0 25 inch curl and should not contain air m Condition Envelopes should not be wrinkled nicked or otherwise damaged Temperature Use envelopes that are compatible with the heat and pressure of the printer This printer fusing temperature is 210 C 410 F m Size Use only envelopes that are within the following size ranges Table 1 4 Envelope size ranges Tray Minimum Maximum Tray 1 or Tray 2 76 x 127 mm 3 x 5 inches 216 x 356 mm 8 5 x 14 inches Envelopes with double side seams Double side seam construction has vertical seams at both ends of the envelope rather than diagonal seams This style might be more likely to wrinkle Be sure the seam extends all the way to the corner of the envelope as illustrated below Figure 1 8 Envelope double side seam construction 1 Acceptable 2 Unacceptable Envelopes with adhesive strips or flaps Envelopes with a peel off adhesive strip or with more than one flap that folds over to seal must use adhesives that are compatible with the heat and pressure in the printer The ext
203. supply must be replaced before printing can continue Print problems 109 Control panel message Description Recommended action Install magenta cartridge Install yellow cartridge The supplies gauge will display the consumption levels of print cartridges Install supplies The supplies gauge will display the consumption levels of print cartridges Multiple supplies are not installed Install correct print cartridges One of the following messages may display Non HP black installed Non HP cyan installed Non HP magenta installed Non HP yellow installed alternates with To accept Press A non HP lt color gt cartridge is installed NOTE Any printer repair required as a result of using a non HP or unauthorized supply is not covered under warranty ET To use this cartridge override by pressing the E button on the control panel Non HP supply in use alternates with Ready The supplies gauge will display the consumption levels of print cartridges A non HP cloned or refilled supply has been installed that is not made by HP and was overridden If you believe you purchased an HP supply please call the HP fraud hotline at 1 877 219 3183 Service or repairs required as a result of using non HP supplies is not covered under HP warranty One of the following messages may display Order black cartridge Order cyan cartridge Order magenta cartridge
204. t 266 AppendixC Regulatory statements ENWW Finnish laser statement LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP Color LaserJet 2600n laserkirjoitin on kayttajan kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasers teen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN60825 1 1994 mukaisesti VAROITUS Laitteen kayttaminen muulla kaytt6ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasersateilylle VARNING Om apparaten anv nds annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP Color LaserJet 2600n kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m lle lasers teilylle laitteen ollessa toiminnassa l katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funkt
205. t ruler Internal parts might have toner on them The problem typically corrects itself after a few more pages The paper path might need cleaning The fuser might be damaged or dirty A print cartridge may have a problem Clean the device Clean using instructions in HP Toolbox To determine which cartridge has a problem print the PQ diagnostics page from HP Toolbox Marks repeatedly appear at even intervals on the unprinted side of the page Internal parts might have toner on them The problem typically corrects itself after a few more pages The paper path might need cleaning Clean the device The fuser might be damaged or dirty Clean using instructions in HP Toolbox For more information see Repetitive image defect ruler The printed page contains misformed characters ANaBbcc media might not meet HP specifications Use a different paper such as high quality paper that is intended for color laser printers If characters are incorrectly formed so that they produce a wavy effect the laser scanner might need service Verify that the problem also occurs on the Configuration page 140 Chapter6 Troubleshooting ENWW Table 6 13 General print quality issues continued Problem Cause Solution The printed page is curled or wavy T
206. tervals m Do not perform elapsed time calibration m After 12 24 48 96 or 168 hours default is 48 hours or more have elapsed since the last calibration or power on and after 1 6 minutes default is 15 minutes of idle time from the first job after 12 24 48 96 or 168 hours default is 48 hours have elapsed On demand calibration Calibrate the printer using the printer control panel For more information about printer calibration see Printer calibration New consumable calibration When a new print cartridge is installed the printer will calibrate ET NOTE When a new black print cartridge is replaced a cleaning page will print before the printer calibrates If printing stops when the cartridge is out requiring the user to either install a new cartridge or select to print with toner out override a calibration will not occur until the depleted cartridge is replaced printing resumes and all jobs currently in the queue are finished or cancelled This could result in an interval of several pages where a new cartridge is using the old cartridge s calibration data Service only tools SERVICE ONLY 59 Calibrating the printer at the control panel Use the following steps to calibrate the printer using the printer control panel 1 Use the Gi LEFT ARROW or the RIGHT ARROW button to select SYSTEM SETUP and then press ra SELECT 2 Use the amp Lerr arrow or the 25 Richt Arrow button
207. the following messages may display Install black cartridge Install cyan cartridge The out threshold has been reached The supply must be replaced before printing can continue 134 Chapter6 Troubleshooting Control panel message Description Recommended action Install magenta cartridge Install yellow cartridge The supplies gauge will display the consumption levels of print cartridges Install supplies The supplies gauge will display the consumption levels of print cartridges Multiple supplies are not installed Install correct print cartridges One of the following messages may display Non HP black installed Non HP cyan installed Non HP magenta installed Non HP yellow installed alternates with To accept Press A non HP lt color gt cartridge is installed NOTE Any printer repair required as a result of using a non HP or unauthorized supply is not covered under warranty To use this cartridge override by pressing the 81 button on the control panel Non HP supply in use alternates with Ready The supplies gauge will display the consumption levels of print cartridges non HP cloned or refilled supply has been installed that is not made by HP and was overridden If you believe you purchased an HP supply please call the HP fraud hotline at 1 877 219 3183 or go to the HP anti counterfeit website at http www hp com go anticounterfe
208. ting Extended print mode Description Background Toner Off EEC95 9 Will reduce the developer DC bias Extra Cleaning Off EEC93 11 Increases rotations of the ETB Trailing Edge Off EEC95 14 Over development full speed Trailing Edge Off EEC95 14 Over development half speed Mottle Prevention Off EEC96 12 Will increase the developer DC bias Less Duplex Transfer Current Off EEC68 10 Decreases transfer bias on the 2nd side of duplex jobs EEC91 gt 16h For media that has low resistivity after fusing 92 gt 1 More Duplex Transfer Current 68 10 Increases transfer bias the 2nd side of duplex jobs EEC91 gt 16h For media that has high resistivity after fusing EEC92241 gt means write xxh to bits 11 15 gt means y to bits 9 15 Understanding print quality settings Print quality settings affect how light or dark the print is on the page and the style in which the graphics are printed You can also use the print quality settings to optimize the print quality for a specific media type You can change the settings in the device properties to accommodate the types of jobs that you are printing The following settings are available depending on the printer driver that you are using m Draft 600 dpi m Normal Image REt 2400 Print problems 121 ET NOTE Changing the resolution can change the formatting of your text To temporarily change print quality settings To change the print quality settings on
209. ts PAPER PICKUP FEEDER ASS Y Paper pick up feeder assembly for Tray 2 GUIDE REGISTRATION Paper pick up feeder assembly for Tray 2 PLATE REG GROUNDING 1 Paper pick up feeder assembly for Tray 2 PLATE REG GROUNDING 2 Paper pick up feeder assembly for Tray 2 FLAG SENSOR Paper pick up feeder assembly for Tray 2 SPRING TORSION Paper pick up feeder assembly for Tray 2 COVER SENSOR TOP GUIDE PRE TRANSFER Paper pick up feeder assembly for Tray 2 Paper pick up feeder assembly for Tray 2 ROLLER REGISTRATION DRIVE Paper pick up feeder assembly for Tray 2 BUSHING Paper pick up feeder assembly for Tray 2 SHUTTER REGISTRATION SPRING TORSION Paper pick up feeder assembly for Tray 2 Paper pick up feeder assembly for Tray 2 ROLLER REGISTRATION Paper pick up feeder assembly for Tray 2 244 Chapter 7 Parts and diagrams ENWW Table 7 23 Numerical parts list continued Part number Description Table and page ROLLER REGISTRATION Paper pick up feeder assembly for Tray 2 ROLLER REGISTRATION C Paper pick up feeder assembly for Tray 2 BUSHING Paper pick up feeder assembly for Tray 2 BUSHING Paper pick up feeder assembly for Tray 2 HOLDER PAPER WIDTH SENSOR Paper pick up feeder assembly for Tray 2 FLAG PAPER WIDTH
210. ttings 121 specifications 4 troubleshooting print quality defects correcting 122 print types HP Toolbox 119 printer calibrating 59 dimensions 22 performance problems 123 printer drivers Macintosh 12 operating systems supported 11 uninstalling 12 Windows features 12 printing troubleshooting 124 printing a configuration page using HP Toolbox 145 procedure pre servicre 63 122 132 Q quality print settings 121 print troubleshooting 122 Index 271 specifications 4 R ready light 9 ready light and select button 9 rear output door features 4 regulatory statements Canadian DOC statement 264 declaration of conformity 262 Finnish laser statement 267 Korean EMI statement 266 laser safety 263 VCCI statement 265 removal control panel 91 DC controller 86 ETB 66 formatter 82 fuser 74 paper pickup roller 89 print cartridges 64 separation pad 88 removal and replacement 61 repetitive defects troubleshooting 142 repetitive image defect ruler 147 replaceable parts 150 replacing control panel 91 DC controller 86 ETB 66 formatter 82 fuser 74 paper pickup roller 89 print cartridges 33 64 separation pad 88 reports configuration 113 114 118 status 113 116 supplies status 116 supplies status page 131 reports menu 146 reset cold 126 resolution print settings 121 specifications 4 restoring defaults 118 272 Index factory defaults 138 page counts 126 127 seri
211. tus gauges is blinking the first time a non HP supply is installed Ready light The light is on when the printer is ready to print experiencing no errors that prevent printing and blinks when it is receiving data to be printed Ready light and Select button When the Ready light is on and the Attention light is blinking pressing E SELECT continues the print job after you load print media for a manual feed or clears some errors When the Ready light is blinking the front door has been opened and then closed Press to return the printer to the Ready state If you do not press ra SELECT the printer returns to the Ready state on its own Left and Right arrow buttons Use the LEFT ARROW and RicHr ARROW buttons to navigate through the printer control panel menus A Demo page be printed by pressing the 29 Lerr arrow and amp Richt arrow buttons simultaneously Understanding control panel layout This section provides information about printer status and control panel layout Control panel layout The printer contains the following lights and buttons on the control panel Walk around 9 Figure 1 6 Control panel layout 1 Color print cartridge indicators 2 Attention light amber 3 Ready light green 4 CANCEL JoB button 5 Message area 6 RIGHT ARROW button 7 SELEC
212. user documentation CD ROM 24 Chapter 2 Installation ENWW Install input devices Installing optional Tray 3 1 Turn off the power switch on the printer 2 Unplug the power cable 3 Place the printer on optional Tray 3 aligning the three 3 pegs on Tray 3 with the holes on the printer Loading Tray 1 Tray 1 the single sheet priority feed slot prints single sheets of print media or a single envelope Use Tray 1 when feeding one sheet of paper or one envelope postcard label HP LaserJet glossy paper HP LaserJet Photo paper or transparency You can also use Tray 1 to print the first page on different media than the rest of the document ENWW Install input devices 25 For information about loading special print media such labels transparencies see Print media specifications To load Tray 1 1 Media guides ensure that the media is correctly fed into the printer and that the print is not skewed Slide the media width guides slightly wider than the print media 2 Feed print media into Tray 1 with the side to be printed down and the top short edge in first Make sure that the media is inserted far enough into the printer for the paper feed mechanism to grab the media The paper will reach the sensor after 140 mm 5 5 inches has been inserted The printer will then pause for 5 second before it pulls the paper into the printer HP recommends holding the paper on both sides whe
213. will set the toner into the fabric 1 Open the front door CAUTION Do not place anything on the transfer belt which is located on the inside of the front door Otherwise the printer may be damaged adversely affecting print quality 102 Chapter6 Troubleshooting ENWW 2 Carefully grasp the jammed paper by both corners pull slowly to remove the paper 3 Close the front door Input jams Tray 1 If the jammed paper is easily accessible from the outside of the printer grasp both edges of the paper and firmly pull to remove Otherwise follow the directions for Tray 2 ENWW Clearing jams 103 2 Open the front door of the printer and remove paper as indicated on the jam instruction label located on the interior right side of the printer Input jams are indicated on the label with the number 3 Figure 6 3 Tray 2 input jam label Output jams Jams in the top bin CAUTION Jams in these areas might result in loose toner on the page If you get toner on your clothes or hands wash them in cold water Hot water will set the toner into the fabric 1 Carefully grasp the jammed paper by both corners and pull slowly to remove the paper from the top bin 104 Chapter6 Troubleshooting ENWW ENWW 2 Open and close the front door Pickup delay jam The printer performs the retry control which executes the pickup operation three times to retrieve the pickup delay jam caus
214. ww hp com support ljipaperguide The environment in which the print media was stored is too humid or too dry Make sure that the printer environment is within humidity specifications For more information see Printing and storage environment A supply item is installed incorrectly causing repeated jams Print media is skewed Verify that all print cartridges and the ETB are correctly installed Input tray guides are not adjusted correctly Adjust input tray guides so they hold the print media firmly in place without bending it NOTE Do not fan paper Fanning can create static electricity which can cause the paper to stick together Print media is binding or sticking together Print media is removed before it settles into the output bin Remove paper flex it rotate it 180 degrees or flip it over Reload paper into the input tray Reset the printer Wait until the page completely settles in the output bin before removing it Print media is in poor condition Replace the paper Print media is not picked up by the internal rollers from Tray 2 or Tray 3 Remove the top sheet of paper If the paper is heavier than 163 g m 43 Ib it may not be picked from the tray Print media has rough or jagged edges Replace the paper Print media is perforated or embossed This paper does not separate easily Feed single sheets from Tray 1 The printer supply items have reached
215. y 3 input tray cassette Tray 3 input tray cassette SPRING COMPRESSION Tray 3 input tray cassette SPRING COMPRESSION Tray 3 input tray cassette SPRING COMPRESSION Tray 3 input tray cassette BACK END LIMIT PLATE ASS Y Tray 3 input tray cassette MIDDLE PLATE ASS Y Tray 3 input tray cassette LEFT PAPER SIDE END ASS Y 246 Chapter7 Parts and diagrams Tray 3 input tray cassette ENWW ENWW Table 7 23 Numerical parts list continued Part number Description Table and page RIGHT PAPER SIDE END ASS Y Tray 3 input tray cassette SCREW TAPPING TRUSS HEAD M4X8 Tray 3 input tray cassette CASSETTE BODY ASS Y Tray 3 input tray cassette BODY CASSETTE Tray 3 input tray cassette PLATE BACK END LIMIT LARGE Tray 3 input tray cassette ARM BACK END LOCK Tray 3 input tray cassette PLATE BACK END LIMIT SMALL Tray 3 input tray cassette LEVER BACK END LOCK RELEASE Tray 3 input tray cassette STOPPER BACK END LIMIT Tray 3 input tray cassette SPRING COMPRESSION Tray 3 input tray cassette SHEET SEPARATION PLATE MIDDLE PLATE REINFORCEMENT Tray 3 input tray cassette Tray 3 input tray cassette Tray 3 input tray cassette CLAW MIDDLE PLATE LEFT Tray 3 input tray cassette CLAW MIDD
216. y in a horizontal position m Store the supply in a dark dry location away from heat and magnetic sources Replacing and recycling supplies Replacing the print cartridges To install a new HP print cartridge follow the instructions that are included on the box that contains the new supply or see the Getting Started Guide To recycle supplies place the used supply in the box in which the new supply arrived Use the enclosed return label to send the used supply to HP for recycling For complete information see the recycling guide that is included with each new HP supply item Go to htip www hp com go recycle for more information about HP s recycling program HP policy on non HP supplies Hewlett Packard Company cannot recommend the use of non HP supplies either new or remanufactured Because they are not HP products HP cannot influence their design or control their quality Service or repairs required as a result of using a non HP supply will not be covered under the printer warranty When you insert a supply into the printer the printer will inform you if the supply is not a genuine HP supply If you insert a genuine HP supply that has reached the low state from another HP printer the printer identifies the supply as non HP Simply return the supply to the original printer to reactivate HP features and functionality HP anti counterfeit website Visit the HP anti counterfeit website at http www hp com go anticounterfeit if t

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