Water Boss® Installation and Service Manual
Contents
1. Not metering water The plumbing bypass valve is in the the bypass position page 7 Unit is plumbed backwards Sensor not receiving signal from magnet on turbine page 25 There is a leak in your hosehold plumb ing system Turbine stopped over sensor Electric cord is unplugged No electric power at outlet Defective transformer fig 8 32 Solution Add salt refer to Immediate Recharge Page 15 Remove air check draw tube and flush with clean water Clean injector assem bly Clean any sediment from brine cabinet Straighten thaw or unclog the drain line Remove injector cap and clean nozzle and throat with a wooden toothpick Clean screen and replace throat if removed High humidity or the wrong kind of salt can create a salt bridge This is a crust that forms an empty space between the water and salt To test use a blunt object like a broom handle Push the handle into the salt to dislodge the salt bridge Place bypass valve in the service posi tion Check that unit is plumbed correctly Reset hardness refer to Immediate Recharge Page 15 Reset water and reset hardness Check waterMizer light Light should flash with water usage If no light see below Place bypass valve in the service posi tion Check that unit is plumbed correctly Remove sensor from IO housing Test by placing magnet on the sensor chip If light glows clean or replace turbine If no light repla2. oo Water Supply Flow Rate 5 gallons per minute is recommended as minimum 4 Drain Drain appliance to floor drain or washer drain To prevent back siphoning the installer must provide an adequate air gap or a siphon break See figure 1 ol Electricity The transformer supplied is a standard 120 volt 60 cycle A C for USA or 220 volt 50 cycle A C for outside the USA See figure 8 O Water Quality If the water supply contains sulfur bacteria iron bacteria tannins algae oil acid or other unusual substances then unless the system is represented as being capable of treating these contaminates in the specifications other special treatment of the water supply must be used to remove these contaminates before they enter this product If you have any questions call our HelpLine When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 Do s And Dont s SOME DO S 1 Do comply with all local plumbing and electrical codes 2 Do install pressure reducing valve if inlet pressure exceeds 90 psi 3 Do install gravity drain on salt storage cabinet See figure 7 4 Do secure drain line on appliance and at drain outlet See figure 3 5 Do allow a minimum of 8 to 10 feet of 3 4 pipe from the outlet of the water conditioner to the inlet of the water heater See f
3. Click in this page to return to water softener information at InspectApedia com waterBoss INSTALLATION AND SERVICE MANUAL Water Softeners waterBoss cityBosse BigBosse Filters Iron Filter Carbon Filter Acid Netralizing Filter waterBoss 4343 S Hamilton Road Groveport Ohio 43125 Congratulations on your decision to place your confidence in a superior walerBoss water treat ment appliance Recognized worldwide for built in quality dependability and ease of service WalerBOsss appliances represent state of the art in home water treatment Important information is contained in this manual which will help you get the maximum benefit and enjoyment from your particular model We urge you to read this information carefully now and any time a malfunction may occur In most cases these reviews will uncover minor problems that you can correct yourself thereby saving you time When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 Table of Contents QUESTIONS raige ieat a aeia e anes a aa a A aa Eea ap etA eaaa 1 GETTING MAXIMUM EFFICIENCY FROM YOUR APPLIANCE osen 2 INSTALLATION CHEGKEISD tavcunacnueniin vedo apie n a A Neh 3 DOSAND DONT S iranti a a a E E a a ap ta EE laee 4 REFERENCE ILLUSTRATIONS scvspscucscn ces ceperes decease cneraeebwtceaduade ries ya
4. See figures 2 3 38 Parts Appendix Fill Plug Assemblies FIGURE PART DESCRIPTION QUANTITY 1 90618 Bottom Fill Plug Assembly With O Rings 1 2 90819 Bottom Fill Plug O Rings 2 lron Filter Safety Shutoff Assembly FIGURE PART DESCRIPTION QUANTITY 1 93811 19 5WB Air Check Brine Well Assembly 1 For lron Filter Only Brine Valve Elbow Assembly Plastic Retainer Steel Insert a Gripper a 3 8 Polytube ne ll f ae Ea etainer Sleeve TE Steel Gripper 3 8 Rigid PVC gt Pipe Complete Assembly The nut gripper and retainer sleeve are a 3 piece assem bly that can come apart if removed from the elbow body Parts must be re assembled exactly as shown to function properly 39 Softener MODEL Specifications wateBoss BigBoss _ cityBoss Maximum ferrous iron reduction 10 ppm 10 ppm 0 Minimum pH 7 7 7 Media type and amounts Redox Media 4 Ibs Activated carbon 15 cu ft Super Fine Mesh Resin 5 Power Clean Filter Media Power Clean Filter Media Super Fine Mesh Resin 7 Super Fine Mesh Resin 1 Salt usage Ibs Capacity 3 8 17 800 7 0 27 000 3 8 12 800 Maximum water temperature Mineral tank size 120 F 120 F 120 F 10 5 X 14 1 D 10 5 X 21 1 D 10 5 X 14 LD Peak flow rate psi drop 16 gpm 15 10 gpm 14 5 10 gpm 15 Pressure drop service flow rate of 4 gom Maximum flow rate to d
5. Step A Press SET button Step B Press Immediate Recharge button 2 times status indicator light out Step C Press SET button until desired time of regeneration appears in the display After Step C the display will return to gallons remaining and it is ready for service EXAMPLE if desired regeneration time is 2 00 am set on 2 which represents 0200 military time NOTE if display starts flashing you have inadvertently held down the Immediate Recharge button for more than 5 seconds and placed the unit into Immediate Regeneration Let the appliance finish the regeneration sequence or advance through the cycles as previously described in paragraph 3 page 15 NOTE if you desire to return unit to Demand Regeneration when the controller is in Delayed Regeneration simply set the time of regeneration to 88 see Delayed Regeneration Step 3 cityBosSe for municipally supplied water operates on Demand Regeneration only 16 Advanced Settings For The 3 Button Controller Adjustable Settings Your electronic control has four manual adjustable settings The adjustments are 1 Display water remaining in gallons or litres 2 72 96 hour forced regeneration on off every 4 days minimum regeneration 3 Backwash 1 cycle length 4 Salt refill cycle length Making Adjustments Remove the 4 housing backplate screws The switches are located in the upper left of the circuit board The switches can easily be adjusted using a s
6. 1 3 93221 Injector Nozzel 1 4 93232 Bottom Thin Injector Seal 1 5 93222 Injector Cap 1 6 90807 Injector Screw 4 7 93810 Injector Screen 1 93501 Injector Assembly 1 Includes all above items Note When working on the injector assembly make sure part 2 aligns properly with the outline marked on part 3 When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 22 Care Maintenance and Parts re a Pap tay Part Number 93501 Injector Assembly Contains All Of The Above Parts Figure 14 When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 23 Care Maintenance and Parts Figure 15 I O Adapter Assembly FIGURE PART 93227 93858 90232 90522 93838 93229 90809 90828 93271 90802 90245 O ON OAR ON k O 93505 DESCRIPTION QUANTITY 3 4 IO Adapter 1 Turbine Sensor Assembly 1 Turbine Sensor Cap 1 Turbine Assembly 1 O Ring 2 Flow Director 1 Sensor Cap Screw 1 Test Port Sensor Housing O ring 1 Turbine Sensor Housing 1 Turbine Sensor Housing Screw 2 Turbine Axle 1 I O Adapter Assembly contains items 1 11 When calling the HelpLine please have this guide and
7. 1 93582 CB Computer Control cityBoss 1 93582 IF Computer Control Iron Filter 1 93582 CF Computer Control Carbon Filter 1 93582 NF Computer Control Acid 1 Neutralizing Filter 6 C0700 2 pc Overflow 1 7 93513 WB Valve Cover Assembly 1 8 93245 12 Volt Transformer Power Cord 1 9 93813 Flexible Connectors 2 10 93879 Flexible Connector Gasket 4 11 90832 Cabinet Cover Clip 4 12 93202 Support Panel 1 93202 C Support Panel CityBoss not shown 1 93247 Filters Support Panels not shown 1 13 93204 waterBosse CityBoss Cabinet 1 97201 BigBoss Filter Cabinet 1 14 93858 Turbine Assembly Sensor 1 15 90618 Top Top Fill Plug Assembly 1 NOTE See Appendix on page 39 for Bottom Fill Plug Assembly When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 18 Care Maintenance and Parts Figure 12 When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 19 Care Maintenance and Parts Figure 13 Cabinet and Assemblies FIGURE PART DESCRIPTION QUANTITY 1 95301T Drive End Cap Assembly 1 2 93505 3 4 O Adapter Assembly 1 3 93229 Flow Director 1 4 93838 IO Adapter O Ring 2 5 93808 End Cap O Ring 2 6 9350
8. 3 34 Start Up Procedure Model 97WB ANF Acid Neutralizing Filter Your waterBosse Acid Neutralizing filter will backwash every two days This has been prepro grammed for you at the factory and is indicated by the yellow power clean light on the controller It is important that this light be on at all times If you notice that the power clean light is out simply push the power clean button to activate the yellow light All you will have to do is set the time of day and the desired time of regeneration by following the procedure outlined on page 16 of your installa tion and service manual Caution Set filter regeneration time 2 hours after the softener regeneration time IMPORTANT Because the 97WB ANF is capable of elevating a low pH condition in the water it is important that the filter be applied within the operating limits outlined on page 41 of your installation and service manual Failure to comply with these specifications will cause poor backwash results and possibly a malfunction of the control valve Additionally it will be necessary to add two to five pounds of the neutralizing media to the filter tank annually The media slowly dissolves and thereby corrects the corrosive characteristic of the water The hardness will increase by two to four grains per gallon Check the total hardness of the water after start up of the neutralizer and set your water softener accordingly INSTALLATION TIP Before placing this filter in service it w
9. 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 13 Installation And Start Up Procedures 8 Setting Number For waterBosse BigBosse and cityBosse for municipally supplied water determine your controller setting number Do not guess at the setting continued water quality problems or damage to the unit could result Municipal water call your local water company to determine your water hardness in grains per gallon This will be your setting number Or follow the instructions on the hardness test strip provided with your cityBosse to determine your hardness reading This will be your setting number Well water follow the instructions on the pH and hardness test strips provided with your waterBosSe to determine the pH and hardness of your water Iron adjustment if pH is 7 or above and you know your water has iron add 15 to your hardness reading in grains per gallon and enter the result as your setting Example hardness in grains per gallon from test strip is 20 15 35 setting This is a temporary setting until you have an accurate water test If the result of your hardness test strip reaches the test maximum of 25 grains per gallon mix 1 cup tap water with 1 cup distilled water then retest for hardness Multiply your reading x 2 and use this number as your setting number If the test strip result is still 25 grains per gallon call your HelpLine Or contac
10. a part or parts of the system from causes such as fire accidents freezing or unrea sonable use abuse or neglect by the owner This warranty does not cover damage to a part or parts of the system resulting from improper installation All plumbing and elec trical connections should be made in accordance with all local codes and the installation instructions provided with the system The warranty does not cover damage resulting from use with inad equate or defective plumbing inadequate or defective water supply or pressure inadequate or defective house wiring improper voltage electrical service or electrical connections or violation of applicable building plumbing or electrical codes laws ordinances or regula tions THIS WARRANTY DOES NOT COVER INCIDENTAL 42 CONSEQUENTIAL OR SECONDARY DAMAGES ANY IMPLIED WARRANTIES ON THE PRODUCT DESCRIBED IN THIS WARRANTY WILL NOT BE EFFECTIVE AFTER THE EXPIRATION OF THIS WARRANTY Some states do not allow limitations on how long an implied war ranty lasts or the exclusion or limitation of incidental or consequen tial damages so the above limitations and exclusion may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state Claims Procedures Any defects covered by this warranty should be promptly reported to waterBosse 4343 South Hamilton Road Groveport Ohio 43125 In writing about the defects ple
11. or vice versa If potassium chloride is used in place of nugget or pellet salt increase your hard ness setting by 12 multiply by 1 12 Do not use Potassium Chloride if there is iron in your water 3 Should your electricity be turned off for any reason you must reset the time of day if you programmed your appliance for delayed regeneration see page 16 4 Protect your system from freezing including drain line 5 By pass the appliance when servicing the well plumbing or pump When work is complet ed turn on the nearest cold water tap until water runs clear before putting appliance back in service See figures 4 5 6 Excludes cityBosSe model When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 Checklist Before Installation Water Pressure Not less than 20 psi constant for waterBosss BigBosse cityBosSso Not less than 30 psi for waterBosse IRON CARBON AND ACID NEUTRALIZING FILTERS N Double check hardness of water with test strips provided to verify that your waterBosSz is the right appliance for the job cityBosse FOR MUNICIPALLY SUPPLIED WATER is for water without iron and up to 25 grains of hardness per gallon waterBossz for up to 70 grains hardness per gallon BigBossSz for up to 90 grains hardness per gallon See specifications page 40
12. the regeneration cycles press and hold the Immediate Recharge button for 5 seconds Wait for the cycle to begin after 20 seconds press and hold the Immediate Recharge button until the cycle number changes about 5 seconds Each cycle can be advanced in this man ner 4 CONTROLLER STATUS LIGHT It is normal for the light to blink in the digital readout window This indicates the controller is operat ing properly See page 9 5 waterMizer The waterMizer light will blink whenever water is being used See figure 9 Does not apply to the waterBosSo Filters See separate start up procedures Pages 35 36 and 37 6 IMMEDIATE RECHARGE To start an immediate regeneration press The IMMEDIATE RECHARGE button and hold for 5 seconds The Immediate Recharge button is used when starting your water conditioner to start an immediate regeneration or to restore capacity if you have run out of salt If your waterBosse has run out of salt you may not have soft water available Remove the salt lid and add salt Wait two hours then press the IMMEDIATE RECHARGE button and hold for 5 seconds See figure 9 15 Setting The Controller Continued 7 POWERCLEAN The powerClean feature is a service maintenance step for water supplies that have an excessive amount of iron Activating this feature is a simple push of the powerClean button on the controller A yellow light indicates that the powerClean feature is activated The appliance will r
13. 1 Injector Assembly 1 7 93530 Resin Tank Assembly 1 waterBoss cityBoss empty 95505 Resin Tank Assembly BigBoss empty 1 97505 Greensand Media Tank complete 1 97506 Media Tank Assembly Filters empty 1 97507 Carbon Media Tank complete 1 97508 Acid Neutralizer Media Tank complete 1 93846 5 Super Fine Mesh Resin 5 cu ft 93846 Super Fine Mesh Resin 7 Cu ft M020 1 Super Fine Mesh Resin BigBoss 1 0 cu ft M1 Power Clean Filter Media 1 25 Ib waterBoss BigBoss 93703 Activated Carbon cityBoss 15 cu ft 93702 Redox Media cityBoss 4 lbs 93809 Screw 2 93870 Screw 4 10 93524 Drain End Cap 1 93524 F Drain End Cap For Filters 1 11 93842 Drain Hose 8 12 93835 Spacer Tube 2 NOTE See Appendix on page 38 for Drain End Cap Assembly When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 20 Care Maintenance and Parts Figure 13 See Page 25 See Page 23 cy ag ce See Page 38 When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 21 Care Maintenance and Parts Figure 14 Injector Assembly FIGURE PART DESCRIPTION QUANTITY 1 93223 Injector Throat 1 2 93220 Bottom Thick Injector Seal
14. 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 26 Care Maintenance and Parts Figure 16 Part Number 95301T This assembly does not include a magnet disc or drive motor and must be ordered separately When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 2 Care Maintenance and Parts Figure 17 Brine Valve Housing Assembly FIGURE PART DESCRIPTION QUANTITY 1 93511 A Housing 1 2 93243 Housing Cap 1 3 90521 Piston Assembly 1 4 93805 O Ring 1 5 90843 5 GPM Flow Control 1 6 93802 Piston Spring 1 7 90807 Screw 2 8 93803 O Ring 1 93514 A Brine Valve Housing Assembly 1 When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 28 Care Maintenance and Parts Figure 17 Concave Side Part Number 93514 A Brine Valve Assembly Contains All Of The Above Parts Note This part is not used on backwash only filters When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 29 Care Maintenance and Part
15. 7 gpm 15 6 gpm 15 Pressure drop service flow rate of 4 gom 9 9 9 Maximum flow rate to drain during regeneration backwash gpm 5 0 3 0 5 0 Water Pressure minimum maximum psi 30 120 30 120 30 120 Minimum water volume required gpm 5 5 5 Controller type 3 Button 3 Button 3 Button Regeneration time minutes Water used per regeneration gallons Frequency of regeneration days Salt Storage 5 Ib Height in 30 5 30 5 30 5 Footprint in 14 5 X 19 14 5 X 19 14 5 X 19 Electrical Rating z 12VAG 4 pha Plumbing Connections rasso Shipping Weight Approximate Ibs 3 4 MPT 3 4 MPT 3 4 MPT Potassium Permanganate Note The iron filter operates in the same manner as the waterBosse Softeners but with manganese green sand in place of the super fine mesh resin The filter uses a potassium permangante KMnO solution for regeneration instead of salt brine In service the filter media aids in oxidizing the iron manganese and or hydro gen sulfide to a solid particle trapping it in the filter bed Install before your water conditioner waterBoss Model 97WB IF Iron Filter automatically reduces iron Hydrogen Sulfide and iron bacteria Install after your water conditioner waterBosse Model 97WB CF Carbon Filter with the activated carbon filtering bed chlorine taste and odor are automatically reduced including most organic and man made pollutant
16. agnet disc Replace control Clean injector screen nozzle and throat Salty water Display Indications Service Calling for regeneration Regeneration cycle Plugged Injector Low water pressure Drain line or flow control restricted Brine line restricted or crimped Excessive amount of water in brine cabinet Intermittent pressure drop from feed source 3 Button Controller Display Numbers Lit solid showing gallons remaining x 100 Displaying 00 Blinking numbers from 01 to 05 33 See figure 14 page 23 Maintain min pressure of 30 psi See specifications page 40 41 Remove restrictions Remove restrictions replace if crimped Verify correct water level relative to salt setting Check lines for loose connec tions Verify adequate pressure and volume of water supply See specifications page 40 41 Status Indicator Light Blinking Blinking or steady Blinking Hardness Setting Conversion Chart For cityBosse Model Only Setting is calculated by multiplying compensated hardness by 1 4 If Your Compensated Hardness Is Your Setting Is 2 3 3 5 4 6 5 7 6 9 7 10 8 12 9 13 10 14 11 16 12 17 13 19 14 20 15 21 16 23 17 24 18 26 19 27 20 28 21 30 22 31 23 33 24 34 25 35 When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2
17. ase provide the original owner s name telephone number and original address serial number and model number of the product and date of purchase waterBosso reserves the right to replace defective parts with exact duplicates or their equivalent For Owner s Reference Model No Equipment Serial No Installation Date Installer s Signature waterBossg will not accept any returns after 6 months from date of purchase Call 1 800 437 8993 For Return Information waterBoss has the third party listings K x x age y Listed and tested under NSF Standard 44 for Softening Performance Barium Reduction and Radium 226 228 Reduction Water softeners using sodium chloride for regeneration add sodium to the water Persons who are on sodium restricted diet should consider the added sodium as part of their overall sodium intake Y In Business Since 1956 When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 1998 waterBosss P O Box 298 Groveport OH 43125 LITHO USA Form 93966 RV1001HQW
18. ce sensor Repair the leak Run water Verify flashing light Plug in transformer Check power source Make sure outlet is not controlled by a switch Test with volt meter for 12 VAC at con trol If O VAC replace transformer Troubleshooting Problem Read out lights do not glow Cause Defective circuit board fig 9 Unit stays in regeneration Cycle Computer control not attached properly numbers remain flashing Foreign object in valve body Broken valve assembly Motor running Magnet disc not turning pages 26 27 Solution With 12 VAC present at controller replace circuit board Make sure computer control is pushed all the way onto drive end cap Remove foreign objects from valve body Repair drive end cap Remove restriction thaw or straighten Excess water in brine tank Should Restricted frozen or pinched drain line be approximately 6 8 with salt for waterBoss and cityBoss and 8 10 for BigBoss Not regenerating in proper sequence Plugged brine line brine line flow control or air check pages 28 31 Plugged injector assembly pages 22 23 Sticking brine refill valve Magnet disc defective Defective position sensor drain line Clean flow control air check and brine line Clean any sediment from brine cabinet Clean or replace injector Replace throat if removed Remove brine valve Lubricate piston with silicone grease and reassemble Replace m
19. eds diedane einen 5 CAA E e ce gta E Reece tie mee A T E E O cing ate 10 ALL WATER CONDITIONERS ARE NOT CREATED EQUAL uu eee 12 INSTALLATION AND START UP PROCEDURES eeceesee teeter eeeteeeeeeeeee 13 SETTING THE 3 BUTTON CON TROL Bi tectmcanstettanrnthedatattendetisiebcnkridets lebebes 15 CARE MAINTENANCE AND PARTS cceeseeeeeeeeeeeeeeesaeeeeeeaeeeeesaaeeeeenaaeeeensaeeees 18 TROUBLESHOOTING rimier area tetera tangent nate etn aerate 32 cityBosse HARDNESS SETTING CHART cecceeceeeeeeeeeeeeeeeeeeeeeeseeeeeeeneeeaes 34 97WB ANF ACID NETRALIZING FILTER START UP PROCEDURES 35 97WB IF IRON FILTER START UP PROCEDURES ee eeeeeeeeneeeeeeneeeeeeeeeees 36 97WB CF CARBON FILTER START UP PROCEDURES uu ee eeeteeeeees 37 PARIS APPENDIX pentingna n E E L a R aera Am E eas 38 SOFTENER SPECIFICATIONS veswrsescesustaatey ute dicentactecsene ute ny vi hain cada uiinneaiceei edna shit cheb 40 FIEUTER SPECIFICATIONS aeaeo iae eae Nett aa ies euler oe cua Aveda atts AA Sie 41 LIMITED WARRANTY ciscissuscttsencsapsainiad nncciwnerseiectnensianeiuins e Ar ae EE aaant 42 When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 Questions From 8 am to 5 pm EST use the 800 HelpLine 1 800 437 8993 The HelpLine is available to help answer questions about specific water pr
20. egenerate every other day with five pounds of salt Leave the powerClean feature on for a minimum of two weeks The frequent regeneration will elimate iron buildup in the resin bed The use of salt with an iron cleaning agent or iron out cleaner is recommended for continuous use as a preventive measure against iron fouling of the resin bed To deactivate this feature simply press the powerClean but ton Use this feature every six months as a part of your routine maintenance procedure to insure a long service life for your water treatment appliance See figure 9 DELAYED REGENERATION lf you wish to regenerate at a specific time NOTE time is set in military time EXAMPLE 2 am 0200 1 Enter Setting Number as described in Demand Regeneration procedure 2 Set current time of day in military time to nearest hour Step A Press SET button Step B Press Immediate Recharge button status indicator light on not blinking Step C Press SET button until current time of day appears in the display Wait until display returns to Gallons Remaining approximately 10 seconds Then proceed to set desired time of regeneration EXAMPLE if current time of day is 4 20 pm set on 16 which represents 1600 military time NOTE if more than 10 seconds lapse between any of the following steps the display will return to the start point which is Gallons Remaining 3 Set desired time of regeneration in military time to nearest hour
21. g The 3 Button Controller DEMAND REGENERATION You won t have to worry about vacation settings or extra guests because the controller measures water usage and regenerates based on need The appliance will regenerate using only the neces sary amount of water and salt If power has been turned off your appliance will retain programmed settings indefinitely See figure 9 1 ENTERING YOUR SETTING NUMBER See page 14 for determining your setting number The water hardness setting number shown in the digital readout will increase 1 grain each time you push the SET button After 70 grains 90 grains for BigBosSe the read out will return to 1 and continue to count up from 1 until the display number matches the hardness number See setting conversion chart on page 34 for cityBosse After 5 seconds the display will change to show gallons remaining x 100 To recheck the hardness touch SET 2 GALLONS REMAINING After setting water hardness gallons remaining until the next automatic regeneration is shown by the read out lights NOTE Gallons remaining are in hundreds 12 1 200 gallons 3 RECHARGE REGENERATION STATUS Regeneration cycle numbers are shown during regeneration The read out will flash with the cycle number The flashing regeneration numbers are 01 First Backwash 02 Brine Slow Rinse 03 Second Backwash 04 Brine Refill 05 Service See pages 11 and 12 for cycle descriptions and illustrations To quickly advance through
22. ia Start Up Procedure Model 97W B IF Iron Filter Your waterBosse Iron filter will regenerate every three to four days This has been preprogrammed for you at the factory All you will have to do is set the time of day and the desired time of regeneration by fol lowing the procedure outlined on page 16 of your installation and service manual Caution Set filter regeneration time 2 hours after the softener regeneration time IMPORTANT Because the 97WB IF is capable of treating a combination of undesirable constituents in the water iron and or hydrogen sulfide it is important that the filter be applied within the operating limits outlined on page 41 of your installation and service manual Failure to comply with these specifications will cause poor regeneration results and possibly a malfunction of the control valve INSTALLATION TIP Before placing the filter in service add three gallons of water to the cabinet Make sure the Potassium Permanganate KMnO has been thoroughly mixed as indicated below To start a regeneration push and hold the immediate recharge button until the controller indicates cycle 01 flash ing After 33 minutes the filter will return to service mode and display 03 or 04 solid NOTE This filter should be installed after the pressure tank or water meter and before the waterBosse water softener unless otherwise recommended See illustration A minimum 3 4 pipe is required for prop er function of the filte
23. igure 1 SOME DONT S _ Do not install if checklist items are not satisfactory N Do not install if incoming or outlet piping water temperature exceeds 120 degrees Fahrenheit 80 degress for Iron Filter Please see specification on pages 40 41 oo Do not allow soldering torch heat to be transferred to valve components or plastic parts 4 Do not overtighten plastic fittings 5 Do not place appliance right up against a wall which would deny access to plumbing See figure 1 6 Do not install the appliance backwards Follow arrows on inlet outlet See figure 2 7 Do not plug the transformer into an outlet that is activated by an on off switch See figure 8 8 Do not connect the drain and the overflow gravity drain together See figure 1 When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 Reference Illustrations Figure 1 Installation Guide fid Woki o Outside Well Faucets Water Bypass Ser Jj Valve Woter Mefer a Ci amp TES p f E Cold Soft Woter oe Lf Shut Off m o Valve E Hot Soft Water OK ily Water i Use this diagram as a location and installation guide for your waterBosse BigBosSse and cityBosSe water conditioners For additional information on filter installations please refer to pages 35 36 and 37 Th
24. ill be necessary to backwash the filter to remove media fines in the filter bed To backwash the filter push and hold the immediate recharge button until the controller indicates cycle 01 flashing After 36 minutes the controller will return to the service mode and display 03 or 04 solid Retest the hardness before the water enters the sof tener and reset the hardness setting of the softener The pH value should be adjusted to at least 7 0 after installation NOTE This filter should be installed after the pressure tank or water meter and before the waterBosSe water softener unless otherwise recommended See illustration A minimum of pipe is required for proper function of the filter It is important to examine the inlet piping to make sure the pipe is not plugged with iron If the piping is plugged it must be cleaned or replaced CAUTION The calcite corosex media in your unit gradually dissolves as it treats low pH water Determine the amount of media in your unit by first depressurizing your unit Next remove the fill plug at the top of your unit Move a dowel down the fill plug opening until it contacts the calcite coro sex media Mark the dowel where it is level with the top of the fill plug opening If the distance between the mark and the end of the dowel is less than 6 replace the fill plug and place your unit back in service If it is more that 8 call your HelpLine for further instructions and to order new cal cite corosex med
25. is diagram applies to all types of installations i e basement slab crawl space outside Bypass Valves To simplify installation and servicing a one piece or a three way bypass valve system is recommended when installing your appliance A bypass system also provides access to untreated water when required i e for lawn and gardening purposes Also see figures 4 through 6 Caution If less than 10 feet of pipe connect the water treatment appliance s to the water heater then a Check Valve must be installed between the water treatment appliance and the water heater Install the Check Valve as close to the water heater as possible When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 Reference Illustrations Figure 2 PLUMBING CONNECTIONS Figure 3 CONNECTING DRAIN LINE CAUTION The drain line must not be kinked crimped or restricted in any way The drain line 1 2 inside diameter cannot be reduced in size ee inlet Outlet inlet Outlet EN zes50185 29350185 a When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 6 Reference Illustrations Figure 4 Bypass Valves Part 93884 lt push
26. mall flat blade screwdriver The switches are ON when in the up position and OFF when in the down position Switch Descriptions Switch 1 LANGUAGE ON Display water remaining in litres ON OFF Display water remaining in gallons Switch 2 72 96 HOUR FORCED REGENERATION ON 72 96 hour forced regeneration activated every 3 4 days minimum regeneration OFF 72 96 hour forced regeneration deactivated Switch 3 BACKWASH 1 ON 3 minute backwash 1 OFF OFF 1 minute backwash 1 1 2 3 4 5 Switch 4 BACKWASH 1 00 ON 7 minute backwash 1 Backwash 1 Switch Setting Chart OFF no value Switches 3 amp 4 are used together to set the Backwash 1 cycle time Switch 5 SALT SETTING ON 5 0 minute Brine Refill 7 0 Salt Brine draw is increased by 10 minutes Unit capacity 27 000 at 1 cu ft BigBoss OFF 2 6 minutes Brine Refill 3 8 Salt Unit capacity 17 800 grains at 7 cu ft waterBoss powerClean overrides switches 2 5 Factory Settings If the unit does not regenerate within 72 hours it will automatically regenerate at the next time of regeneration TOR not to exceed 96 hours 17 Care Maintenance and Parts Figure 12 ELECTRONICS AND CABINET FIGURE PART DESCRIPTION QUANTITY 1 93832 Brine Hose Clamp 2 2 93848 3 8 Brine Tubing 1 16 3 93208 Control Panel Cover 1 4 93205 Salt Port Lid 1 5 93582 Computer Control Assembly 1 93582 BB Computer Control BigBoss
27. may be found on top of your valve assembly See figures 2 3 11 All Water Conditioners Are Not Created Equal Conventional Water Conditioner Exhaust Pattern Much of your resin could be wasted Lil Exhausted Resin SS Regenerated Resin KA Water Water Unused Resin Resin Typical Tank Design Operation Hardness Breakthrough Slippage Exhaustion Directional Flow Screen Distribution System Directs flow evenly through bed for most efficient use Directional Flow Screen Directional Flow Screen Exhaust Pattern assures more usable resin capacity When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 12 Installation And Start Up Procedures Each waterBossz water conditioner and filter includes two connecting hoses and 8 of drain line 1 Placement Place your waterBosSs appliance in desired location Turn off electricity and water supply to water heater Make sure inlet outlet and drain connections meet the applicable local codes Check arrows on valve to be sure water flows in proper direction See figures 1 2 amp 3 CAUTION DO NOT PLUMB APPLIANCE IN BACKWARD 2 Drain Line must be a minimum of 1 2 5 8 I D tubing and should make the shortest run to a suitable drain The drain line may be elevated up to 8 feet from the discharge on the appliance as l
28. oblems appliance installation and operation When calling the HelpLine please have this guide and the serial number of your appliance available Your serial number may be found on top of your valve assembly See figures 2 3 Date of Installation Model Number Serial Number Returned Limited warranty Card Date How To Get The Maximum Efficiency From Your Appliance CAUTION If you have purchased the waterBosSo Iron Filter Model 97WB IF do not add salt to the cabinet as shown on page 9 Follow the instructions for the iron filter on page 36 of this manual If you have purchased the 97WB CF or 97WB ANF these are backwash only appliances Do not add water salt or any other type of regenerant Refer to start up procedures for these models on pages 35 and 37 1 Fill salt cabinet when water level is above salt level DO NOT MIX DIFFERENT TYPES OF SALT If iron is present in your water use a salt with an iron cleaning additive to help keep resin clean You may also use a resin cleaner on a monthly basis in place of salt with cleaning additives If iron is not present in your water a clean pellet solar or cube type salt is recom mended The use of rock salt is not recommended because it contains impurities that can plug up the injector assembly 2 You may use a Salt substitute such as potassium chloride in place of water conditioner salt If you start with water conditioner salt you can switch to a salt substitute at any time
29. ong as the water pressure in your system is 40 psi or more If drain line is 25 or longer increase drain line to 5 8 I D Also the end of the drain line must be equal in height or lower than the control valve See figure 1 All overhead drains for filter installations must be 3 4 I D 3 Flushing Before placing your waterBosse appliance in service it is very important to flush the cold water lines of any debris Turn on water supply open the nearest cold water tap and let the water run for 2 to 3 minutes until the water flows clear Then put the by pass in the Service position See figures 4 through 6 4 Check Leaks Close faucet and check for leaks If leaks are found turn off main water supply and open the nearest cold water faucet to depressurize lines Close faucet to eliminate siphoning action Repair leaks Turn on water supply and electricity to water heater Place the bypass valve in the Service position See figure 6 5 Connect Overflow Line The overflow line must end at a drain that is at least 3 lower than the bottom of the overflow fitting It is a gravity line and cannot be run overhead See figure 7 6 Complete The Installation Open a cold water tap and allow the appliance to flush for 20 minutes or until approximately 72 gallons has passed through the appliance per NSF requirements 7 Plug In Transformer See figure 8 When calling the HelpLine please have this guide and the serial number available From 8 am to
30. pull gt for service or bypass This part may be available through your local hardware store plumber or call our HelpLine to order Figure 5 Figure 6 IN BYPASS POSITION IN SERVICE POSITION When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 Reference Illustrations OVERFLOW CONNECTION yy f sy SS iy PLUGGING IN TRANSFORMER Do not plug transformer into an out let that is controlled by on off switch When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 Reference Illustrations Figure 9 waterMizer active when Status Indicator light Capacity remaining gallons X 100 metric m3 powerclean on Set Immediate powerClean Figure 10 ADDING SALT TO THE BRINE CABINET waterBoss BigBoss and cityBoss softeners only Refer to page 36 for Iron Filter start up procedures 2 GALLONS When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 9 Cycles Figure 11 Water by passes your appliance during regeneration to allow iron sediment ha
31. r It is also important to examine the inlet piping to make sure the pipe is not plugged with lime or iron If the piping is plugged it must be cleaned or replaced CAUTION When adding the Potassium Permanganate KMnO use care when opening the container and pouring it into the cabinet Stir the Potassium Permanganate KMnO until the color is a dark walnut and stir every two weeks Follow the safety precautions on the container A three pound bottle of Potassium Permanganate KMnQ will last approximately three months Coarse granular Potassium Permanganate KMnQO is recommended for this filter appliance P N 97804 Fine granular potassium permanganate can be drawn into the filter as a solid rather than a liquid For further operating and handling instructions refer to the product label on the Potassium Permanganate bottle Drian Lines Start Up Procedure Model 97WB CF Carbon Filter Your waterBosse Carbon filter will backwash every three to four days This has been prepro grammed for you at the factory All you will have to do is set the time of day and the desired time of regeneration by following the procedure outlined on page 16 of your installation and service manual Caution Set filter regeneration time 2 hours after the softener regeneration time IMPORTANT Because the 97WB CF is capable of treating a combination of undesirable constituents in the water chlorine taste and odor it is important that the filter be applied wi
32. rain during regeneration backwash gpm 4 0 Water Pressure minimum maximum psi Minimum water volume required gpm Maximum Chlorine ppm 3 2 3 2 2 0 2 0 3 0 20 120 20 120 20 120 5 5 5 2 Controller type Regeneration time minutes Water used per regeneration gallons 1 1 3 Button 3 Button 3 Button 26 37 min 26 15 0 21 0 17 0 Frequency of regeneration days Demand Demand Demand Salt Storage Height in 120 Ibs 160 Ibs 120 Ibs 23 5 30 5 23 5 Footprint in 14 5 X 19 14 5 X 19 14 5 X 19 Electrical Rating Plumbing Connections Shipping Weight Approximate lbs 12VAC 1 phase60 12VAC 1 phasq60 Hz 12VAC 1 phasesonz o 3 4 MPT 3 4 MPT 3 4 MPT 85 lbs 105 Ibs 85 Ibs When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 40 Filter Specifications MODEL 97WB IF 97WB CF 97WB ANF Maximum compensated hardness grains Maximum ferrous iron reduction Minimum pH Media type and amounts Greensand Calcite Corosex 7 Cu ft 7 Cu ft Salt usage Ibs Capacity Pea Backwash Only Backwash Only Maximum water temperature 80 F 120 F 120 F Mineral tank size 10 5 X 21 1 D 10 5 X 21 1 D 10 5 X 21 I D Peak flow rate psi drop 7 gpm 15
33. rdness etc to be washed down the drain After regeneration waterBosse returns to service providing your home with treated water Regeneration cycles 1 First up flow backwash A rapid up flow of water flushes out the resin bed and cleans the sediment filter Brine Brine is drawn out of the brine cabinet and up through the media tank cleaning the resin bed and releasing accumulated hardness and iron Slow rinse A slow up flow rinse process then flushes out the brine hardness and iron Second up flow backwash This up flow backwash flushes out any remaining brine solution and sediment from cycle 2 Downflow soft water brine refill Soft water is directed to the brine cabinet to prepare the brine for the next regeneration sequence Return to service Regeneration is complete and the appliance is returned to normal operation Does not include 97WB CF and 97WB ANF These fiters backwash only and do not require any regenerant When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 10 Cycles Figure 11 4 Second up flow 5 Downflow soft water 6 Return to service backwash brine refill When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number
34. s Figure 18 Support Panel Assembly FIGURE PART 1 93240 2 90846 3 93882 93882 25 75 4 93202 93202 F DESCRIPTION QUANTITY Refill Elbow 1 Refill Nut 1 Air Check Draw Tube waterBoss cityBoss 1 Air Check Draw Tube BigBoss 1 Support Panel 1 Support Panel Filters 1 NOTE See Appendix on page 39 for Iron Filter Safty Shutoff Assembly When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 30 Care Maintenance and Parts Figure 18 When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 31 Troubleshooting Problem No soft water after regeneration No soft water waterMizer light does not blink when water is flowing waterMizer light blinks when water is not being used waterMizer light on steady Read out lights do not glow Cause No salt in brine cabinet Sediment in brine tank has plugged the brine line and air check page 31 Drain line is pinched frozen or restricted Clogged injector assembly page 23 Salt bridge has formed The plumbing bypass valve is in the the bypass position page 7 Unit is plumbed backwards Extended power outage Water hardness has increased
35. s Note This filter can be installed before water conditioner in special situations Call Helpline for specific applications Install before your water conditioner waterBosse Model 97WB ANF Acid Neutralizing Filter auto matically neutralizes low pH water This will increase the water hardness by 2 4 grains When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 41 Limited Warranty To Whom Warranty is Extended This warranty is issued to the original owner at the original location site and is not transferable to other sites or to subsequent owners of the system TO PLACE THE EQUIPMENT UNDER WARRANTY THE WARRANTY REGISTRATION CARD MUST BE COMPLETED AND RETURNED BY THE ORIGINAL OWNER TO waterBoss WITHIN 30 DAYS OF INSTALLATION Coverage This limited warranty covers the waterBoss systems delivered to the original owner at the original location when the system is pur chased for personal family or household use It is intended to cover defects occurring in workmanship or materials or both Warrantor s Performance and Length of Limited warranty waterBoss warrants that upon receipt from the original owner of any mechanical or electronic part which is found to be defec tive in materials or workmanship waterBossg will repair or replace the defective item for 3 year
36. s from date of original installation waterBossg further warrants that upon receipt from the original owner of any waterBosse media tank valve body brine cabinet found to be defective in material or workmanship waterBoss will repair or replace the defective item for 10 years from date of original installation All defective parts must be returned along with the equipment serial number and date of original installation to waterBosse PREPAID and replacement parts will be returned by waterBosse to the original owner FREIGHT COLLECT FURTHER EXCLUSIONS AND LIMITATIONS ON WARRANTY THERE ARE NO WARRANTIES OTHER THAN THOSE DESCRIBED IN THIS WARRANTY INSTRUMENT This warranty does not cover any service call or labor costs incurred with respect to the removal and replacement of any defective part or parts waterBosso will not be liable for nor will it pay service call or labor charges incurred or expended with respect to this warranty In the event the water supply being processed through this prod uct contains bacterial iron algae sulphur tannins organic matter or other unusual substances then unless the system is repre sented as being capable of handling these substances in the sys tem specifications other special treatment of the water supply must be used to remove these substances before they enter this product Otherwise waterBoss shall have no obligations under this warranty This warranty does not cover damage to
37. t the company below to test for hardness iron and pH WATERSCREEN National Testing Laboratories Inc 1 800 458 3330 9am 5pm EST If you feel you have an abnormal amount of iron push the powerClean button for mod els waterBosse and BigBosSe only Also be sure to use salt with an iron cleaning additive Be aware that cityBosse for municipally supplied water is not designed to treat water with iron If pH is below 7 refer to acid neutralizing filters page 41 9 Adding Water amp Salt Be sure to remove any packaging or installation materials before adding salt Next add not more than 2 gallons of water to the brine cabinet Then add salt to the brine cabinet wait 2 hours then push the immediate recharge button and hold for 5 sec onds A regeneration cycle will begin and continue as follows BigBosse 37 minutes cityBossSe for municipally supplied water 26 minutes and waterBoss 26 minutes After the first regeneration your softener will automatically refill the correct amount of water in the brine cabinet See figure 10 10 Refill Salt when the salt level drops below the water level in the brine cabinet Always keep salt above water level See figure 10 CAUTION Failure to install operate and maintain your water treatment appliance as instructed will VOID the product limited warranty NOTE Make sure the Owner s Limited warranty Card is filled in and mailed within 30 days of installation NO POSTAGE REQUIRED 14 Settin
38. the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 24 Care Maintenance and Parts Figure 15 Note Parts 8 9 and 11 are not field serviceable Do not remove screws 10 Part Number 93505 I O Adapter Assembly Contains All Of The Above Parts When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly See figures 2 3 25 Care Maintenance and Parts Figure 16 Drive End Cap Assembly FIGURE PART DESCRIPTION QUANTITY 1 93583 Drive End Cap 1 93583T Drive End Cap AC NF Filters 1 2 90217 Drive Motor 12V 1 3 93216 Piston Slide 1 4 93217 Piston Slide Cam 1 5 93219 Piston Slide Cam Cover 1 6 95521 Magnetic Disc 1 7 90809 Screw self tapping 2 8 93514 A Brine Valve Housing Assembly 1 9 90828 O Ring 1 10 93238 Drive Gear 1 11 90818 Screw self tapping 2 12 90802 Screw self tapping 2 13 93808 End Cap O Ring 1 14 93522 A Piston Assembly 1 15 93803 Brine Valve Housing O Ring 1 16 93891 1 4 Hex Nut 2 17 93839 Drain Gasket 1 95301T Drive End Cap Assembly 1 95302T BWO Drive End Cap Assembly For 1 Carbon and Acid Neutralizing Filters only Not Shown When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800
39. thin the operating limits outlined on page 41 of your installation and service manual Failure to comply with these specifications will cause poor backwash results and possibly a malfunc tion of the control valve NOTE This filter should be installed after the pressure tank or water meter and after the waterBosse water softener unless otherwise recommended See illustration A minimum 4 pipe is required for proper function of the filter It is also important to examine the inlet piping to make sure the pipe is not plugged with lime If the piping is plugged it must be cleaned or replaced The carbon media in this filter may need to be changed periodically If you notice disagreeable tastes and odors returning to your water call the HelpLine for further instruc tions and to order new carbon media 37 Parts Appendix Drain End Cap Assembly FIGURE PART DESCRIPTION QUANTITY 1 90268 Drain End Cap Threaded 1 2 H2086 5 0 Drain Line Flow Control Button 1 H2086 3 0 Drain Line Flow Control Button 1 90267 Retainer 1 93808 O Ring 1 90614 Drain End Cap Assembly 1 4 1 5 V185 Drain Line Fitting not shown 1 Flow Control Button Sizes 5 0 For Models IF and NF Filters 3 0 For Models cityBoss and waterBoss CF Filter Part 90614 When calling the HelpLine please have this guide and the serial number available From 8 am to 5 pm EST call 1 800 437 8993 Your serial number may be found on top of your valve assembly
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