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Samsung AM048HNPDCH/AZ manual do usuário

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1. 08 GOS ENGLISH 3 PAC Queen AMO48HNPDCH EN DB68 04906 00 indd 3 2014 09 17 25 3 19 34 Safety precautions FOR INSTALLATION WARNING Use the power line with the power specifications of the product or higher and use the power line for this appliance only In addition do not use an extension line gt Extending the power line may result in electric shock or fire gt Do not use an electric transformer It may result in electric shock or fire gt If the voltage frequency rated current condition is different it may cause fire The installation of this appliance must be performed by a qualified technician or service company gt Failing to do so may result in electric shock fire explosion problems with the product or injury Install a switch and circuit breaker dedicated to the air conditioner gt Failing to do so may result in electric shock or fire Fix the outdoor unit firmly so that the electric part of the outdoor unit is not exposed gt Failing to do so may result in electric shock or fire OQ Do not install this appliance near a heater inflammable material Do not install this appliance in a humid oily or dusty location ina location exposed to direct sunlight and water rain drops Do not install this appliance in a location where gas may leak gt This may result in electric shock or fire Never install the outdoor unit in a location such as on a high external wall where it could fall
2. The picture and function of the indoor unit may different depending on the model Main parts Air flow blade up down orientation Opens and closes automatically according to power on off Air flow blade right left orientation Control panel Air outlet Heat exchanger cleaning hole Heat exchanger can be cleaned easily through this hole Air filter Removes the dust of incoming air Intakes the outdoor air To open the panel Hold the upper part of the panel and then pull it slightly forward Don t open the panel during the operation It may cause a malfunction or an electrical hazard LU ENGLISH 14 PAC Queen AMO48HNPDCH EN DB68 04906 00 indd 14 2014 09 17 25 3 19 35 Control panel and the display Mode button Fan Speed button Air Swing Mode Fan Speed f y Temp A on off D O Coo Remote controller receiver Receives and inputs the command from the remote controller Operation indicator Displays the temperature fan speed Temperature V A button and operation mode Horizontal Air Swing button On Off button NOILDNNIDISVI TO Locking the control panel Whether the air conditioner is switched on or off you cannot control the air conditioner with the control panel if this function is set Press the Temp V and A buttons for 3 seconds gt You will hear ring and the Lock icon gq will appear on the indoor unit display gt Once Lock is set you cannot c
3. S Do not pull or excessively bend the power line Do not twist or tie the power line Do not hook the power line over a metal object place a heavy object on the power line insert the power line between objects or push the power line into the space behind the appliance gt This may result in electric shock or fire FOR POWER SUPPLY N CAUTION When not using the air conditioner for a long period of time or during a thunder lightning storm cut the power at the circuit breaker gt Failing to do so may result in electric shock or fire FOR USING AA WARNING O If the appliance is flooded please contact your nearest service center gt Failing to do so may result in electric shock or fire If the appliance generates a strange noise a burning smell or smoke unplug the power plug immediately and contact your nearest service center gt Failing to do so may result in electric shock or fire ENGLISH 6 PAC Queen AMO48HNPDCH EN DB68 04906 00 indd 6 2014 09 17 25 3 19 34 O In the event of a gas leak such as propane gas LP gas etc ventilate immediately without touching the power line Do not touch the appliance or power line gt Do not use a ventilating fan gt A spark may result in an explosion or fire To reinstall the air conditioner please contact your nearest service center gt Failing to do so may result in problems with the product water leakage electric shock or fire gt A delivery service for
4. can be operated within Refer to the table for efficient use Mode Indoor temperature Outdoor temperature Indoor humidity 3 E Cool 18 C 32 C 5 C 48 C Relative humidity 80 or less S zZ Dry 18 C 32 C 5 C 48 C Heat Below 27 C 20 C 24 C gt Ifthe air conditioner operates in cooling mode for long period of time in high humidity area dew may be formed gt Extra heating load calculation is necessary when the air conditioner is going to be used for main heating source in winter timer In cold regions we recommend to purchase the product designed for cold regions which has great heating efficiency Please contact nearest service center for any inquiries gt The standardized temperature for heating is 7 C If the outdoor temperature drops to 0 C or below the heating capacity can be reduced depending on the temperature condition Operating precautions gt Refrigerant used in air conditioner is non toxic and non flammable However when the air conditioner is installed in small space extra ventilation system is required in case of refrigerant leakage gt When using H R model indoor units connected to same outdoor unit cannot be operated in different operation modes Indoor units should all be in Cooling Cool Dry Fan mode or Heating Heat mode PAC Queen AMO48HNPDCH EN DB68 04906 00 indd ENGLISH 13 13 2014 09 17 25 3 19 35 Viewing the parts
5. gt When you press the button once again air flow blade will stop spinning left and right and the air flow direction will be fixed in one direction Air Swing S NOTE _ B General and duct type air conditioners may show different Fan speeds ENGLISH 16 PAC Queen AMO48HNPDCH EN DB68 04906 00 indd 16 2014 09 17 25 3 19 35 Cleaning and maintaining the air conditioner A Make sure to turn off the auxiliary power switch or unplug the Tot Dower plug when cleaning the air conditioner Cleaning the indoor unit gt Wipe the surface of the unit with a slightly wet or dry cloth when needed gt Brush away the dust on the narrow gap of air conditioner SUIHIO 0 e You have to disassemble the indoor unit in order to clean the indoor NOTE unit heat exchanger therefore contact the service center I Heat exchanger S cleaning hole A l Do not clean the control panel with CAUTION alkaline detergent e Do not clean the surface with sulfuric acid hydrochloric acid or organic solvent thinner kerosene acetone or attach stickers It may damage the surface of the unit e Open the cover of the heat exchanger cleaning hole when cleaning indoor unit s heat exchanger When you clean the heat exchanger be careful with the sharp edges Cleaning the outdoor unit heat exchanger gt When dust accumulates on the heat exchanger it may decrease cooling heating performance Theref
6. local government office for details of where and how they can take these items for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product and its electronic accessories should not be mixed with other commercial wastes for disposal ENGLISH 2 PAC Queen AMO48HNPDCH EN DB68 04906 00 indd 2 2014 09 17 25 3 19 34 Safety precautions Before using your new air conditioner please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive features and functions of your new appliance Because the following operating instructions cover various models the characteristics of your air conditioner may differ slightly from those described in this manual If you have any questions call your nearest contact center or find help and information online at www samsung com NOLIVEVdIdd These warning signs are here to prevent injury to you and others Please follow them carefully Important safety symbols and precautions Hazards or unsafe practices that may result in severe personal injury or death Hazards or unsafe practices that may result in minor A caution as personal injury or property damage AN WARNING Follow directions Do NOT attempt Make sure the machine is grounded to prevent electric shock Unplug the power plug from the wall socket Do NOT disassemble
7. the product is not provided If you reinstall the product in another location additional construction expenses and an installation fee will be charged gt Especially when you wish to install the product in an unusual location such as in an industrial area or near the seaside where it is exposed to the salt in the air please contact your nearest service center OQ Do not touch the circuit breaker with wet hands gt This may result in electric shock Do not strike or pull the air conditioner with excessive force gt This may result in fire injury or problems with the product Do not place an object near the outdoor unit that allows children to climb onto the machine gt This may result in children seriously injuring themselves NOLIVEVdIdd ENGLISH 7 PAC Queen AMO48HNPDCH EN DB68 04906 00 indd 7 2014 09 17 25 3 19 34 Safety precautions S Do not turn the air conditioner off with the circuit breaker while it is operating gt Turning the air conditioner off and then on again with the circuit breaker may cause a spark and result in electric shock or fire After unpacking the air conditioner keep all packaging materials well out of the reach of children as packaging materials can be dangerous to children gt Ifa child places a bag over its head it may result in suffocation Do not insert your fingers or foreign substances into the outlet when the air conditioner is operating or the air flow blade is closing g
8. 00 indd 18 2014 09 17 2 3 19 36 Maintaining the air conditioner If the air conditioner will not be used for an extended period of time dry the air conditioner to maintain it in best condition 1 Dry the air conditioner thoroughly by operating in Fan mode for 3 to 4 hours and turn off the circuit breaker There may be internal damage if moisture is left in components 2 Before using the air conditioner again dry the inner components of the air conditioner again by running in Fan mode for 3 to 4 hours This helps remove odors which may have generated from dampness SUIHIO 0 Periodical checks Refer to the following chart to maintain the air conditioner properly Type Description Every 2 weeks Every4months Once a year Clean the air filter 1 o Indoor Clean the condensate drain pan 2 e unit Thoroughly clean the heat exchanger 2 e Clean the condensate drain pipe 2 e Clean the heat exchanger on the outside of the unit 2 J Clean the heat exchanger on the inside of the unit 2 e Clean the electric components with jets of air 2 Outdoor Verify that all the electric components are firmly unit tightened 2 Clean the fan 2 e Verify that all the fan assembly is firmly tightened 2 e Clean the condensate drain pan 2 e O This check mark requires checking the indoor outdoor unit periodically following to the description to maintain the air condit
9. QUESTIONS OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT MEXICO 01 800 SAMSUNG 726 7864 www samsung com mx support 0800 124 421 Demais cidades e regides BRAZIL 4004 0000 Capitais e grandes centros www samsung com br support COSTA RICA 0 800 507 7267 00 800 1 SAMSUNG 726 7864 DOMINICAN REPUBLIC 1 800 751 2676 1 800 10 72670 ECUADOR 1 800 SAMSUNG 72 6786 www samsung com latin support Spanish EL SALVADOR 800 6225 www samsung com latin_en support English 1 800 299 0013 GUATEMALA 1 800 299 0033 800 27919267 HONDURAS 800 2791 9111 NICARAGUA 001 800 5077267 PANAMA 800 7267 www samsung com latin support Spanish 800 0101 www samsung com latin_en support English TRINIDAD amp TOBAGO 1 800 SAMSUNG 726 7864 VENEZUELA 0 800 SAMSUNG 726 7864 www samsung com ve support Bogot 600 12 72 COLOMBIA Gratis desde cualquier parte del pa s 01 www samsung com co support 8000 112 112 desde su celular SAM 726 PERU 0 800 777 08 www samsung com pe support PAC Queen AMO48HNPDCH EN DB68 04906 00 indd 24 2014 09 17 25 3 19 36 AMO48HNPDCH Series 100 Recycled Paper imagine the possibilities Thank you for purchasing this Samsung product MEF DB68 04906A 00 en PAC Queen AMO48HNPDCH EN DB68 04906 00 indd 25 2014 09 17 2 amp anota Features of your new air conditioner Automatic air flow blades Air flow blades opens and closes according to power o
10. ating operation Fan speed e Check if you have selected Auto Dry Turbo mode adjustment is not In these modes fan speed is set to Auto and you working cannot adjust the fan speed e Replace the exhausted batteries with new ones e Do not block the remote controller receiver Remote controller If the remote controller is used near strong light does not work 3 wavelength fluorescent light neon sign etc the remote controller may not work due to the electronic jamming signal ENGLISH 20 PAC Queen AMO48HNPDCH EN DB68 04906 00 indd 20 2014 09 17 25 3 19 36 PROBLEM SOLUTION e Check if the set temperature is higher in Cooling or lower in Heating than the current temperature Press the Temp V or A button on the remote controller to set the temperature lower than the current temperature e Check if you have selected Fan mode Cool air will not come out in Fan mode therefore select Auto Cool Dry Heat mode e Check if the air filter is blocked by dirt If there is a lot of dust on the Air filter cooling and heating performance may decrease Clean them frequently e Check if the outdoor unit is covered or installed near the obstacle Take the cover off and take the SUIHIO 0 Cool warm air obstacle away does not come e Check if the indoor unit is installed in a place with out of the air direct sunlight in Cooling operation Close the conditioner curtain or blind to cover the sunlight If
11. conditioner section gt Failure to do may result in damage electric shock or fire ENGLISH 11 PAC Queen AMO48HNPDCH EN DB68 04906 00 indd 11 2014 09 17 25 3 19 35 Checking before use Using outdoor unit Take away any covers or barriers gt It may cause product failure and poor performance in cooling heating by blocking air flow Checking the auxiliary power switch Turn on the auxiliary power switch before turning on the air conditioner gt When the auxiliary power switch is off the air conditioner will not turn on even if you press the On Off button Auxiliary power switch Auxiliary power switch MCCB ELB is not included in the package Purchase and install it separately You must install the auxiliary power switch MCCB ELB in the switch box of the building and turn it off when you clean the air conditioner or if you re not planning on using the air conditioner for long time Ifyou are to use the air conditioner for the first time in a long period of time turn on the auxiliary power switch MCCB ELB 6 hours prior to the operation to protect the compressor NOTE ENGLISH 12 PAC Queen AMO48HNPDCH EN DB68 04906 00 indd 12 2014 09 17 25 3 19 35 Operational temperature and humidity range The table below indicates the temperature and humidity ranges the air conditioner
12. gt If the outdoor unit falls it may result in injury death or property damage ENGLISH 4 PAC Queen AMO48HNPDCH EN DB68 04906 00 indd 4 2014 09 17 25 3 1934 E This appliance must be properly grounded Do not ground the appliance to a gas pipe plastic water pipe or telephone line gt Failure to do so may result in electric shock fire an explosion or other problems with the product gt Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national codes NOLIVEVdIdd FOR INSTALLATION N CAUTION Q Install your appliance on a level and hard floor that can support its weight gt Failing to do so may result in abnormal vibrations noise or problems with the product Install the draining hose properly so that water is drained correctly gt Failing to do so may result in water overflowing and property damage When installing the outdoor unit make sure to connect the draining hose so that draining is performed correctly gt The water generated during the heating operation by the outdoor unit may overflow and result in property damage In particular in winter if a block of ice falls it may result in injury death or property damage ENGLISH 5 PAC Queen AMO48HNPDCH EN DB68 04906 00 indd 5 2014 09 17 25 3 1934 Safety precautions FOR POWER SUPPLY 44 WARNING When the circuit breaker is damaged contact your nearest service center
13. ioner properly The checks and maintenance operations described are essential to guarantee the efficiency of the air CAUTION conditioner The frequency of these operations varies according to the characteristics of the area the amount of dust etc 1 The described operations should be performed more frequently if the area of installation is very dusty 2 These operations must always be performed by qualified personnel For more detailed information see the Installation part ENGLISH 19 PAC Queen AMO48HNPDCH EN DB68 04906 00 indd 19 2014 09 17 25 3 19 36 Troubleshooting Refer to following chart if the air conditioner operates abnormally This may save time and unnecessary expenses PROBLEM SOLUTION e Check power status and then operate the air conditioner again Check whether the power plug is connected correctly or the auxiliary power switch is switched on e If the air conditioner is switched off by the Timer function press the On Off button The air conditioner does not work at all The temperature a E e Temperature adjustment is not available when the adjustment is not l Fan mode is selected working e Check if the air conditioner is Cooling only model since they doesn t provide Heating operation Heating operation Check if you are using the remote controller is not working for Cooling only model You need appropriate remote controller that supports both Cooling and He
14. itioner for long periods of time gt This may result in harm to humans animals or plants This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Children should be supervised to ensure that they do not play with the appliance ENGLISH 10 PAC Queen AMO48HNPDCH EN DB68 04906 00 indd 10 2014 09 17 25 3 19 35 FORCLEANING WARNING OQ Do not clean the appliance by spraying water directly onto it Do not use benzene thinner alcohol or acetone to clean the appliance gt This may result in discoloration deformation damage electric shock or fire Before cleaning or performing maintenance unplug the air conditioner from the wall socket and wait until the fan stops gt Failing to do so may result in electric shock or fire LO NOLIVEVdIdd FORCLEANING _ CAUTION Take care when cleaning the surface of the heat exchanger of the outdoor unit since it has sharp edges gt To avoid cutting your fingers wear thick cotton gloves when cleaning it OQ Do not clean the inside of the air conditioner by yourself gt For cleaning inside the appliance contact your nearest service center gt When cleaning the internal filter refer to the descriptions in the Cleaning and maintaining the air
15. n off for your convenience It will prevent dusts or other foreign substances to entering into the air conditioner when you re not using it Highly sensual and fine quality design Neat and elegant style allows it to be placed naturally anywhere within your interior Compact remote controller Remote controller with new stylish and compact design also help you to use the air conditioner easily Contents Preparation Safety precautions Checking before use Viewing the parts Basic function Locking the controlipanel aaa pip EErEE rE eramos bad acedaeianlsd aa Co Siga nas LN ar AASTRA TEARRE N 15 Others Using the air conditioner with the control panel Cleaning and maintaining the air conditioner Troubleshooting X Correct Disposal of This Product Waste Electrical amp Electronic Equipment Applicable in countries with separate collection systems This marking on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cable should not be disposed of with other household waste at the end of their working life To prevent possiblet harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their
16. ontrol the air conditioner with the control panel but you can only control it with the remote controller Therefore this function will be S dp useful to keep the children away from touching the control panel gt To unlock the control panel press the Temp V and A buttons again for 3 seconds v Temp A ENGLISH 15 PAC Queen AMO48HNPDCH EN DB68 04906 00 indd 15 2014 09 17 25 3 1935 Using the air conditioner with the control panel You can control the air conditioner without the remote controller 1 Press the On Off button on the indoor unit control panel b The air conditioner will operate in Cool mode On off Stop To turn off the air conditioner press the On Off button again Q 2 Press the Mode button to select the operation mode f Mode gt You can select operation mode you want by pressing the Mode button gt Each time you press the Mode button the mode will change in order of Cool Auto A Dry Fan and Heat DS 3 Press the Temp V and A button to adjust the temperature gt You can adjust the temperature within 18 C 30 C in Cooling operation and 16 C V A 30 C in Heating operation A G gt You can increase decrease the temperature by 1 C S A 4 Pressthe Fan Speed button to adjust the fan speed gt Available supported Fan Speed is different depending on the selected operation mode amp Fan Speed 5 Press the Air Swing button to make the air flow direction to spin left and right
17. ore clean it regularly gt Spray water to clean the dust l Ifit is too difficult to clean the outdoor unit heat exchanger on your own NOTE contact service center A E Be careful with the sharp edges on the outdoor CAUTION Heat exchanger 3 surfaces unit heat exchanger Illustration may differ slightly depending on the models ENGLISH 17 PAC Queen AMO48HNPDCH EN DB68 04906 00 indd 17 2014 09 17 25 3 19 36 Cleaning and maintaining the air conditioner Cleaning the air filter Washable air filter captures large particles from the air The filter can be cleaned with a vacuum or by hand washing 1 Open the panel and pull out the air filter gt Pull out the air filter in the direction of the arrow as shown in the below figure 2 Clean the air filter with a vacuum cleaner or in running water gt If dust is too heavy use warm water mixed with detergent Do not scrub the filter too hard since it may get damaged 3 Dry the air filter in a ventilated area gt Do not dry the air filter in a place with direct sunlight 4 Insert the air filter back in its original position Make sure it is firmly fixed l e Clean the air filter every two weeks Cleaning term may differ depending on usage and environmental NOTE conditions therefore if you are using the air conditioner in dusty area clean the air filter every week ENGLISH 18 PAC Queen AMO48HNPDCH EN DB68 04906
18. rame of the outdoor unit is not broken at least once a year gt Failing to do so may result in injury death or property damage Max current is measured according to IEC standard for safety and current is measured according to ISO standard for energy efficiency OQ Do not stand on top of the appliance or place objects such as laundry lighted candles lighted cigarettes dishes chemicals metal objects etc on the appliance gt This may result in electric shock fire problems with the product or injury Do not operate the appliance with wet hands gt This may result in electric shock ENGLISH 9 PAC Queen AMO48HNPDCH EN DB68 04906 00 indd 9 2014 09 17 25 3 19 35 Safety precautions S Do not spray volatile material such as insecticide onto the surface of the appliance gt As well as being harmful to humans it may also result in electric shock fire or problems with the product Do not drink the water from the air conditioner gt The water may be harmful to humans Do not apply a strong impact to the remote controller and do not disassemble the remote controller Do not touch the pipes connected with the product gt This may result in burns or injury Do not use this air conditioner to preserve precision equipment food animals plants or cosmetics or for any other unusual purposes gt This may result in property damage Avoid directly exposing humans animals or plants from the air flow from the air cond
19. rmeate in the room during operation e There is an error if you see E x lt gt xx onthe indoor unit display ex pea 7 Bed Ff pad Be Please contact the service center Error is indicated If you see EF on the indoor unit display it means the air conditioner is in defrost operation getting rid of frost formed during heating operation You don t have to worry since there is no problem with the product ENGLISH 22 PAC Queen AMO48HNPDCH EN DB68 04906 00 indd 22 2014 09 17 25 3 19 36 PROBLEM SOLUTION e Depending on the status of the air conditioner usage especially when the outdoor temperature Noise is generated is below 20 C noise can be generated due to changes in refrigerant flow You don t have to worry since it is normal SUIHIO 0 Water is dropping from the e Water may be generated because of the connection partof temperature difference It is normal the drain pipe Smoke is generated It may not be a fire but it can be a steam from the outdoor generated by the defrost operation from outdoor unit heat exchanger during Heat mode in winter ENGLISH 23 PAC Queen AMO48HNPDCH EN DB68 04906 00 indd 23 2014 09 17 25 3 19 36
20. t Take special care that children do not injure themselves by inserting their fingers into the product Do not touch the air flow blade with your hands or fingers during the heating operation gt This may result in electric shock or burns Do not insert your fingers or foreign substances into the air inlet outlet of the air conditioner gt Take special care that children do not injure themselves by inserting their fingers into the product Do not use this air conditioner for long periods of time in badly ventilated locations or near infirm people gt Since this may be dangerous due to a lack of oxygen Open a window at least once an hour ENGLISH 8 PAC Queen AMO48HNPDCH EN DB68 04906 00 indd 8 2014 09 17 25 3 19 34 If any foreign substance such as water has entered the appliance cut the power by unplugging the power plug and turning the circuit breaker off and then contact your nearest service center gt Failing to do so may result in electric shock or fire Do not attempt to repair disassemble or modify the appliance yourself gt Do not use any fuse such as copper steel wire etc other than the standard fuse gt Failing to do so may result in electric shock fire problems with the product or injury NOLLWuWd4dd FOR USING A CAUTION Do not place objects or devices under the indoor unit gt Water dripping from the indoor unit may result in fire or property damage Check that the installation f
21. the doors or windows are open it may cause poor cooling and heating performance Close the doors and windows e If the air conditioner has been turned on right after you have just turned it off from cooling operation only fan will operate around 3 minutes to protect the outdoor unit s compressor e If you have selected Heat mode the air conditioner will provide the warm air after certain period time to prevent any cold air from coming out e Check if the pipe length is too long When the pipe length exceeds maximum allowable pipe length cooling heating performance may decrease ENGLISH 21 PAC Queen AMO48HNPDCH EN DB68 04906 00 indd 21 2014 09 17 25 3 19 36 Troubleshooting PROBLEM SOLUTION e Check if the air conditioner is off Turn the air conditioner on and set the Timer function e When the timer is already set icon will appear on the indoor unit display Check to see if the timer is already set Timer function is not working Can not control the air conditioner with the button on the indoor unit e Check if the buttons are locked You may unlock the buttons by pressing the Temp v and buttons for 3 seconds Odor may permeate depending on the surrounding environment or operating condition Ventilate the indoor air or operate Fan mode for 1 2 hours if the odor does not go away Parts of the air conditioner does not generate any odor e Clean the air filter if it is dirty Odors pe

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