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User's Guide: Network Management Card

1. General Settings Outlet Groups Setting Definition Name Defines a name for the outlet group Use a name that describes the device or devices powered by the outlet group The name is displayed with the outlet group number wherever the Web or control console interfaces display that number Link URL For each outlet group defines a hyperlink that can be used from anywhere in the Web interface where the outlet group pun i name is displayed The default for each link is http www apc com You must use http or https when redefining any of the links For example https www mysite com http www apc com z U die C O z O O C x thea O E Eine T Z 121 U died C O O O C 2 x thes O gt end T Z Automatic Load Shedding for Outlet Groups Web interface only Use the check boxes provided to enable or disable the following settings for each outlet group and configure a value for each setting that you enable Use these settings to provide automatic sequenced load shedding when a problem occurs with input voltage or battery capacity and to provide automatic sequenced start up of outlet groups when the problem is resolved Q These settings are disabled by default Note Type Setting Definition Group Off Settings Turn off when a power failure is longer than n seconds Turn off the outlet gr
2. APC Device IP Configuration Wizard 216 Purpose and Requirements oooooooo ooo Install the Wizard Use the Wizard D do Av U ojal C O E O O C 2 x the O E ai T Z File Transfers 221 Introductio 6 bide eee ae A AAA A 221 Upgrading Firmwares occ Dake ee ee ee ee 222 Verifying Upgrades and Updates o ooooooooooo 231 Product Information 232 Warranty and Service o a ARA RA 232 LifeSupport Policy 24266 sche Ges eee Sod ORES RRR NANA 234 SPeCCiICALIONS 0466 66a a AAA 235 Index 236 Introduction Product Description Features The following APC Network Management Cards are web based management products that use multiple open standards such as Telnet HTTP HTTPS SSL TLS SCP and SNMP to provide full management of supported devices e AP9617 Network Management Card EX The following is a list of some of this Management Card s features Provides the ability to export a user configuration ini file from a configured card to one or more unconfigured cards without converting the file to a binary file Generates system log Syslog messages Allows using a Dynamic Host Configuration Protocol DHCP server to provide the Management Card s network TCP IP values Allows using the APC Remote Monitoring Service RMS Provides data and event logs Provides UPS scheduling features Provides support for the APC PowerChute Netwo
3. D dh U del C O z O O C x he O E ai T Z 68 U die C O 7 O C 2 x the O gt dad T Z 2 Set the parameters that are specific to the mode you chose in step 1 Parameter Description Analog Mode Dial String A character string that the Management Card s modem uses to contact this paging recipient The string must include the following The phone number or the pager Any modem commands needed for tasks such as timing waiting for a dial tone accessing an external telephone line and providing the pager Personal Identification Number PIN Example 9 15555551234 NOTE The Management Card s modem supports only tone dialing not pulse dialing Space Character The specific character or None that this pager requires to display a space A space is displayed between the site ID and the event code in the numeric message Default End String A string of one to ten characters to be appended to the dial string The end string ensures that the modem hangs up when it completes paging the recipient An end string is needed only if the paging service has a menu for reviewing and leaving messages Send Out of Band Management Card event codes Enables or disables automatic conversion of Network Management Card event codes to default Out of Band Management Card event codes Enable this feature if your
4. x thea O E ai T Z 54 Syslog By default the Management Card can send messages to up to four Syslog servers whenever Management Card environmental monitor or UPS events occur The Syslog servers which must be specifically identified by their IP addresses or domain names record the events in a log that provides a centralized record of events that occur at network devices This user s guide does not describe Syslog or its configuration values in detail For more information about Syslog see See also RFC3164 at www ietf org rfc rfc3164 Syslog settings Leave the Syslog settings except the Server IP settings set to their defaults unless otherwise specified by the Syslog network or system administrator Setting Definition General Settings Syslog Enables by default or disables the Syslog feature Facility Selects the facility code assigned to the Management Card s Syslog messages User by default NOTE Although several daemon specific and process specific selections are available along with eight generic selections User is the selection that best defines the Syslog messages sent by a Management Card Syslog Server Settings Server IP Uses specific IP addresses or domain names to Identify which of up to four Domain servers will receive Syslog messages sent by the Management Card Name NOTE To use the Syslog feature at least Server IP Domain Name must be defined for at
5. How to Export Configuration Settings Retrieving and Exporting the ini file Summary of the procedure As an Administrator you can retrieve a dynamically generated ini file of a Network Management Card s current configuration and export that file to another Network Management Card or to multiple Network Management Cards 1 You configure a Network Management Card to have the settings you want to export 2 You retrieve the ini file from that Management Card 3 You then customize the ini file to change at least the TCP IP settings and make a copy to export 4 You use any of the file transfer protocols supported by the Network Management Card to transfer the copied file to one or more additional Management Cards To transfer the file to multiple Management Cards simultaneously write an FTP or SCP script that repeats the steps for transferring the file to a single Management Card 5 Each receiving Network Management Card stores the file temporarily in its flash memory uses it to reconfigure its own Management Card settings and then deletes the file 208 U died C O O O C 2 x thes O E ld T Z Contents of the ini file The config ini file that you retrieve from a Network Management Card contains the following e section headings which are category names enclosed in brackets and under each section heading keywords which are labels describing specific Management Card
6. E mail Feature Overview Use the Simple Mail Transfer Protocol SMTP to send e mail to up to four recipients when an event occurs To use the e mail feature you must define the following settings e The IP addresses of the primary and secondary Domain Name Service DNS servers e The DNS name of the SMTP Server and the From Address settings for SMTP gt See SMTP settings AS See Email Recipients Q You can use the To Address setting of the Email Recipients option to send e mail to a text based pager Note 153 DNS servers The Management Card cannot send any e mail messages unless at least the IP address of the primary DNS server is defined See DNS The Management Card will wait a maximum of 15 seconds for a response from the primary DNS server or the secondary DNS server if a secondary DNS server is specified If the Management Card does not receive a response within that time e mail cannot be sent Therefore use DNS servers that are on the same segment as the Management Card or on a nearby segment but not across a wide area network WAN After you define the IP addresses of the DNS servers verify that DNS is working correctly by entering the DNS name of a computer on your network to look up the IP address for computer SMTP settings Use the Email option in the Network menu to define the following settings Setting Description SMTP The IP add
7. e Display the fingerprint of the SSH host key for SSH versions 1 and 2 Most SSH clients display the fingerprint at the start of a session Compare the fingerprint displayed by the client to the fingerprint that you recorded from the Web interface or control console of the Management Card logging on to the control console of the Management Card Although the delay is not long it can be mistaken for a problem because there is no explanatory message T If you are using SSH version 2 expect a noticeable delay when Note z U died C O E O O C x the O E Eine T Z 47 D dh U del C O z O O C x he O E ai T Z Option Description Telnet SSH Network Configuration Access Enables or disables the access method selected in Protocol Mode NOTE Enabling SSH automatically disables Telnet To enable SSH change the setting and then click Next gt gt in the Web interface or choose Accept Changes in the control console You must then agree to the license agreement that is displayed Protocol Choose one of the following Mode Telnet User names passwords and data are transmitted without encryption e Secure SHell SSH version 1 User names passwords and data are transmitted in encrypted form There is little or no delay when you are logging on e Secure SHell SSH version 2 User names passwords and data are transmitted in encrypted form
8. Monitor Name Identifies by name the Silcon UPS to be monitored 118 Outlet Groups Smart UPS XLM Overview The UPS provides AC output to three outlet groups groups of one or more AC outlets By using the network interface to control each outlet group remotely you can start or stop devices sequentially and restart locked devices The UPS menu s Outlet Groups option provides access to the configurable parameters described in the following sections e Delay Settings e General Settings Outlet Groups e Automatic Load Shedding for Outlet Groups Web interface only D do U el C O E O O C 2 x the O E ai T Z 119 z U died C O E O O C x thes O E Eine T Z Delay Settings In the Web interface or control console you can set the following delays for each outlet group The minimum value for each delay is 0 seconds and the maximum value is 600 seconds For information on the actions that use these delays see How to control outlet group actions Delay Definition Power On Delay If the box Never is cleared the default the actions Delayed On Reboot and Delayed Reboot use this delay In response to the action Delayed On the outlet group waits the number of seconds configured for Power On Delay before it turns on In response to the action Reboot the outlet group turns off immediately then waits the number of seconds configur
9. To stop logging events that have a severity level disable the Event Log action System Management Card events that have no severity level will still be logged By default all events are logged even events that have no severity level For more information about the log see Event Log 150 D do U died C O E O O C x the O E Eine T Z Syslog action By default the Syslog action is enabled for all events that have a severity level However before you can use this feature to send Syslog messages when events occur you must configure it See Syslog SNMP Traps action By default the SNMP Traps action is enabled for all events that have a severity level However before you can use SNMP traps for event notification you must identify the NMSs by their IP addresses or domain names that will receive the traps To define up to four NMSs as trap receivers see Event Recipients Email action By default the Email action is enabled for all events that have a severity level However before you can use e mail for event notification you must define the e mail recipients See E mail Feature Paging action By default the Paging action is enabled for all severe events However before you can use paging for event notification you must define the paging recipients To define up to four paging recipients see Configure Paging Recipients 151 U died C O
10. e Rebinding Time T2 option 59 The time that the Management Card must wait after an IP address lease is assigned before it can seek to rebind that lease 169 D do U die C O z O O C x thea O E ai T Z Other options A Management Card uses the following options within a valid DHCP response to define NTP DNS hostname and domain name settings e NTP Server Primary and Secondary option 42 Up to two NTP servers that can be used by the Management Card e NTP Time Offset option 2 The offset of the Management Card s subnet in seconds from Coordinated Universal Time UTC formerly Greenwich Mean Time GMT e DNS Server Primary and Secondary option 6 Up to two DNS servers that can be used by the Management Card e Host Name option 12 The host name to be used by the Management Card 32 character maximum length e Domain Name option 15 The domain name to be used by the Management Card 64 character maximum length 170 Security devices on the network Serial control console Security Features Planning and implementing security features As a network device that passes information across the network the Network Management Card is subject to the same exposure as other Use the information in this section to plan and implement the security features appropriate for your environment Summary of access methods Security Access Description Access is
11. 2 x de O gt dad T Z You can use the APC Security Wizard provided on the APC Network Management Card utility CD to create a certificate signing request to an 180 U died C O O O C 2 x thes O gt old T Z external Certificate Authority or if you do not want to use an existing Certificate Authority you can create an APC root certificate to upload to a browser s certificate store cache You can also use the Wizard to create a server certificate to upload to the Management Card See Creating and Installing Digital Certificates for a summary of how these certificates are used To create certificates and certificate requests see Create a Root Certificate amp Server Certificates and Create a Server Certificate and Signing Request SSL also uses various algorithms and encryption ciphers to authenticate the server encrypt data and ensure the integrity of the data i e that it has not been intercepted and sent by another server See CipherSuite to select which authentication and encryption algorithms to use You can use SSL TLS and MD5 authentication together to provide the security benefits of both MD5 authentication does not provide encryption but its authentication methods can be a useful enhancement to the security provided by SSL TLS Web browsers cache save Web pages that you recently Q accessed and allow you to return to those pages without re enteri
12. Available methods e User name and password e Selectable server port e Server Enable Disable e Secure CoPy SCP With FTP the user name and password are transmitted as plain text and files are transfered without the protection of encryption Using SCP instead of FTP encrypts the user name and password and the files being transferred such as firmware updates configuration files log files Secure Socket Layer SSL certificates and Secure SHell SSH host keys If you choose SCP as your file transfer protocol enable SSH and disable FTP 172 Web Server Security Access Description Available methods In basic HTTP authentication mode the user name and User name and password password are transmitted base 64 encoded with no e Selectable server port encryption e Server Enable Disable MD5 authentication mode uses a user name and MD5 authentication password phrase Secure Socket Layer SSL SSL and TLS are available on Web browsers supported and Transport Layer for the Network Management Card and on most Web Security TLS servers The Web protocol Hypertext Transfer Protocol over Secure Socket Layer HTTPS encrypts and decrypts page requests to the Web server and pages returned by the Web server to the user Changing default user names and passwords immediately As soon as you complete the installation and initial configuration of the Management Card immediately change the defa
13. C 2 x de O gt dad T Z Option Settings User Manager Use this option to define the access values shared by the control console and the Web interface and the authentication used to access the Web interface Setting Definition Values affecting all users Auto Logout The number of minutes 3 by default before a user is automatically logged off because of inactivity Authentication The Basic setting default causes the Web interface to use standard HTTP 1 1 login base64 encoded passwords MD5 causes the Web interface to use an MD5 based authentication login NOTE To use a browser with MD5 authentication Cookies must be enabled at a browser before it can be used with MD5 authentication Separate values for Administrator Device Manager and Read Only User User Name The case sensitive name maximum of 10 characters used by Administrator and Device Manager users to log on at the control console or Web interface and by the Read Only User to log on at the Web interface Default values are apc for Administrator users device for Device Manager users and readonly for the Read Only User Password The case sensitive password maximum of 10 characters always used to log on at the control console but only used to log on to the Web interface when Basic is selected for the Authentication setting apc is the default for the Password settings for the three account types NOTE
14. Protocol Mode Choose one of the following HTTP User names passwords and data are transmitted without encryption e HTTPS SSL TLS User names passwords and data are transmitted in encrypted form and digital certificates are used for authentication NOTE To enable HTTPS SSL TLS change the setting and then click Next gt gt in the Web interface or choose Accept Changes in the control console You must then agree to the license agreement that is displayed To activate the changes you must log off and log back on to the interface When SSL is activated your browser displays a lock icon usually at the bottom of the screen El z U die C O z O O C x the O E Eine T Z 59 D dh U del C O z O O C x thea O E ai T Z Option Description HTTP HTTPS Port Configuration HTTP Port Identifies the TCP IP port used for communications by HTTP with the Management Card The default is 80 You can change the Port setting to the number of any unused port between 5000 and 32768 to enhance the protection provided by User Name and Password settings You must then use a colon in the command line to specify the non default port number For example for a port number of 5000 and a Management Card IP address of 152 214 12 114 you would use this command http 152 214 12 114 5000 HTTPS Port Identifies the TCP IP po
15. c Select option 2 XMODEM d Type Yes at the prompt to continue with the transfer Select the appropriate baud rate A higher baud rate causes faster firmware upgrades Also change the terminal program s baud rate to match the one you selected and press ENTER From the terminal program s menu select the binary AOS file to transfer via XMODEM CRC After the XMODEM transfer is complete set the baud rate to 9600 The Management Card will automatically restart Repeat step 3 through step 8 to install the application module In step 8 substitute the application module file name for the AOS module file name For information about the format used for application modules see Firmware files Network Management Card 230 z U die C O z O O C x the O E Eine T Z Verifying Upgrades and Updates Overview To verify that the firmware upgrade was successful see the Last Transfer Result message available through the FTP Server option of the Network menu in the control console only or use an SNMP GET to the mfiletransferStatusLastTransferResult OID Last Transfer Result codes Code Description Successful The file transfer was successful Result not available There are no recorded file transfers Failure unknown The last file transfer failed for an unknown reason Server inaccessible Server access denied The TFTP or FTP server could not be fo
16. the Management Card creates one when it reboots The Management Card takes up to 5 minutes to create this key and the SSH server is not accessible during that time 51 D do U el C O z O O C 2 x ha O E ai T Z Option Description SSH Host Key Fingerprint SSH v1 Displays the SSH version 1 fingerprint for the host key The fingerprint is a unique identifier to further authenticate the host key In the control console choose Advanced SSH Configuration and then Host Key Information to display the fingerprint SSH v2 Displays the SSH version 2 fingerprint for the host key The fingerprint is a unique identifier to further authenticate the host key In the control console choose Advanced SSH Configuration and then Host Key Information to display the fingerprint 52 SNMP An Access option Settings in the control console enables by default or disables SNMP When SNMP is enabled the Access Control settings allow you to control how each of the four available SNMP channels is used To define up to four NMSs as trap receivers see Trap Receivers to use SNMP to manage a UPS or an environmental monitor see the PowerNet SNMP Management Information Base MIB Reference Guide doc en mibguide pdf on the APC Network Management Card utility CD Setting Definition Community This setting defines the password maximum of 15 characters which an N
17. A Read Only User cannot log on through the control console Authentication Phrase The case sensitive 15 to 32 character phrase used to log on to the Web interface when MD5 is the Authentication setting Default settings are admin user phrase for Administrator e device user phrase for Device Manager readonly user phrase for Read Only User 82 D do U el C O z O O C x thea O E ai T Z Identification Use this option to define the System Name Location and Contact values used by the Management Card s SNMP agent The option s settings provide the values used for the MIB II sysName sysContact and sysLocation Object Identifications OIDs For more information about the MIB II OIDs see the PowerNet SNMP Management Information Base MIB Reference Guide doc en mibguide pdf provided on the APC Network Management Card utility CD 83 U died C O z O O C 2 x de O gt dad T Z Date amp Time Use this option to set the time and date used by the Management Card The option displays the current settings and allows you to change those settings manually or through a Network Time Protocol NTP Server Set Manually Use this option in the Web interface or Manual in the control console to define the date and time for the Management Card option which is available in the Web interface only sets these T An Apply Local C
18. E ai T Z PowerChute Network Shutdown Parameters Parameter Definition Maximum Shutdown Time Defines the maximum time that the UPS at a PowerChute Network Shutdown client waits before it shuts down in response to a graceful turn off command NOTE For information about this shutdown delay is determined see Maximum Shutdown Time negotiation Shutdown Behavior Defines how the UPS turns off after the PowerChute Network Shutdown clients finish shutting down their computer systems Add Client IP Address Allows you to add as many as 50 PowerChute Network Shutdown clients to the list Configured Client IP Addresses NOTE When you install a PowerChute Network Shutdown client on your network it is added to the list automatically Configured Client IP Addresses Allows you to view the list of PowerChute Network Shutdown clients and remove PowerChute Network Shutdown clients from the list NOTE When you uninstall a PowerChute Network Shutdown client it is removed from the list automatically 125 Maximum Shutdown Time negotiation The Maximum Shutdown Time setting provides the delay needed to make sure that a server has enough time to shut down safely when the Management Card or PowerChute Network Shutdown client initiates a graceful shutdown at that server For information about the Turn UPS Off Gracefully Reboot UPS Gracefully and Put UPS To Sleep Gracefully options that use
19. E Eine T Z 163 If a DHCP server responds with an invalid offer for example the offer does not contain the APC Cookie the Management Card accepts the lease from that server on the last request of the sequence and then immediately releases that lease This prevents the DHCP server from reserving the IP Address Note associated with its invalid offer For more information on what a valid response requires see DHCP response options For more information on what a valid response requires see DHCP response options D do U el C O z O O C x thea O E ai T Z 164 D do U el C O z O O C x thea O E ai T Z DHCP Configuration Settings Management Card settings Use the TCP IP option in the Network menu of either the Web interface or the control console to configure the network settings of the Management Card The Port Speed Host Name and Domain Name settings are available for any Boot mode selection e The Vendor Class Client ID and User Class settings are available for any Boot mode selection except Manual See Advanced settings 165 When Boot mode is set to DHCP amp BOOTP two options are available e After IP Assignment in the control console or Remain in DHCP amp BOOTP mode after accepting TCP IP settings in the Web interface By default this option switches Boot mode to the selection based on the server that provided
20. Passwords typically identify computer users However for transactions or communications requiring more stringent security methods on the Internet the Network Management Card supports more secure methods of authentication e Secure Socket Layer SSL used for secure Web access uses digital certificates for authentication A digital CA root certificate is issued by a Certificate Authority CA as part of a public key infrastructure and its digital signature must match the digital signature on a server certificate on the Management Card e Secure SHell SSH used for remote terminal access to the Management Card s control console uses a public host key for authentication rather than a digital certificate U ad C D D O C x theses E D Z 190 U died C O z O O C 2 x de O gt dad T Z How certificates are used Most Web browsers including all browsers supported by the Network Management Card contain a set of CA root certificates from all of the commercial Certificate Authorities Authentication of the server in this case the Management Card occurs each time a connection is made from the browser to the server The browser checks to be sure that the server s certificate is signed by a Certificate Authority known to the browser For this authentication to occur e Each Network Management Card with SSL enabled must have a server certificate on th
21. Relay OK Note z U die C O z O O C x the O E Eine T Z For more information about the status of the UPS see UPS Status for more information about probe contact and output relay status see Environment Menu 20 D dh U del C O z O O C x thea O E ai T Z Control Console Menus Overview The control console provides options to manage a Management Card its UPS and other supported devices If a device is not present the control console displays no options for that device For example e The control console at a Management Card that connects with an environmental monitor only does not provide UPS options e The control console at an AP9618 or AP9619 Network Management Card displays options to manage its Integrated Environmental Monitor These options are not available at the control console for an AP9617 Main menu The main Control Console menu has options that provide access to the control console s management features 1 Device Manager 2 Network 3 System 4 Logout Q When you log on as Device Manager you can access only the Device Manager menus and the Logout menu Note 21 Menu structure The menus in the control console list options by number and name To use an option type the option s number and press ENTER then follow any on screen instructions Options that allow you to change a setting have an Accept Changes option
22. Syslog test Web interface This option allows you to send a test message to the Syslog servers configured in the Syslog Server section 1 Select the priority you want to assign to the test message 2 Define the test message using any text that is formatted as described in Syslog message format below For example APC Test message meets the required message format 3 Click Apply to have the Management Card send a Syslog message that uses the defined Priority and Test Message settings Syslog message format A Syslog message has three parts e The priority PRI part identifies the Syslog priority assigned to the message s event and the facility code assigned to messages sent by the Management Card e The Header includes a time stamp and the IP address of the Management Card e The message MSG part has two fields A TAG field which is followed by a colon and a space identifies the event type APC System or UPS for example A CONTENT field provides the event text followed by a space and the event code 57 Web SSL Use the Web SSL menu to perform the following tasks e Enable or disable the two protocols that provide access to the Web interface of the Network Management Card Hypertext Transfer Protocol HTTP provides access by user name and password but does not encrypt user names passwords and data during transmission Hypertext Transfer Protocol over Secure Socket Layer HTTPS Secur
23. Take UPS off Bypass 108 TCP IP Advanced settings 41 Boot mode 40 Client ID setting 42 165 Current settings fields 39 default gateway 39 40 defining settings for the Management Card 39 Domain Name setting 41 165 Host Name setting 41 165 On Retry Failure setting 42 Port Speed setting 41 165 restoring default settings 85 Retry Then Fail setting 42 setting port assignments for extra security 173 subnet mask 39 40 system IP address 39 40 User Class setting 42 165 Vendor Class setting 42 165 Telnet SSH Access option 48 host key displaying fingerprints 52 file name and status 51 option in Network menu 46 selecting the protocol mode 48 SSH Port option 49 SSHv1 and v2 Encryption Algorithms 50 Telnet Port option 49 Test UPS Alarm Smart UPS and Matrix UPS 100 Testing the network connection to the DNS server 43 Threshold and Contact Details 137 To Address Email Recipients 156 Tools menu 85 File Transfer 86 initiating an action 85 Transport Layer Security TLS 180 Trap Generation 152 Trap Receivers 152 Traps traps for outlet groups 111 troubleshooting unidentified traps 207 Troubleshooting e mail configuration 154 management card access problems 205 problems logging on to Web interface 27 proxy server problems 26 SNMP problems 207 Synchronized Control Groups 207 using flowcharts on the utility CD ROM 205 verification checklist 205 Turn UPS Off Gracefully for one UPS or Synchronized Control Group 105 Turn UPS off f
24. U die C O z O O C x thea O E ai T Z the public key used in Method 1 This longer encryption key is also used in Method 3 The server certificate that you upload to the Management Card enables SSL to authenticate that data are being received from and sent to the correct Management Card This provides an extra level of security beyond the encryption of the user name password and transmitted data The root certificate that you install to the browser enables the browser to authenticate the Management Card s server certificate to provide additional protection from unauthorized access Disadvantage Because the certificates do not have the digital signature of a commercial Certificate Authority you must load a root certificate individually into the certificate store cache of each user s browser Browser manufacturers already provide root certificates for commercial Certificate Authorities in the certificate store within the browser See Method 3 186 U ad C D D O C x theses E D Z Method 3 Use the APC Security Wizard to create a certificate signing request to be signed by the root certificate of an external Certificate Authority and to create a server certificate You use the APC Security Wizard to create a request a csr file to send to a Certificate Authority The Certificate Authority returns a signed certificate a crt file based on
25. Use the APC Security Wizard in the same way but use your own Certificate Authority in place of a commercial Certificate Authority T You can also use Method 3 if your company or agency Note 182 Choosing a method for your system Using the Secure Socket Layer SSL protocol you can choose any of the following methods for using digital certificates Method 1 Use the Network Management Card auto generated default certificate When you enable SSL you must reboot the Management Card During rebooting if no server certificate exists on the Management Card the Management Card generates a default server certificate that is self signed but that you cannot configure This method has the following advantages and disadvantages e Advantages Before they are transmitted the user name and password for Management Card access and all data to and from the Management Card are encrypted You can use this default server certificate to provide encryption based security while you are setting up either of the other two digital certificate options or you can continue to use it for the benefits of encryption that SSL provides e Disadvantages The Management Card takes up to 5 minutes to create this certificate and the Web interface is not available during that time This delay occurs the first time you log on after you enable SSL This method does not include the browser based authentication provided by a CA certific
26. gt ed ape Ci ape gt dir Files listed for a Network Management Card for example might be the following apc hw02 aos 261 b1n apc hw02 app 261 bin 2 Open an FTP client session C apc gt ftp 3 Type open and the Network Management Card s IP address and press ENTER If the Port setting for FTP Server in the Network menu has changed from its default of 21 you must use the non default value in the FTP command a For some FTP clients use a colon to add the port number to the end of the IP address 226 b For Windows FTP clients separate the port number from the IP address by a space For example if the Management Card s FTP Server Port setting has been changed from its default of 21 such as to 21000 you would use the following command for a Windows FTP client transferring a file to a Management Card with an IP address of 150 250 6 10 ftp gt open 150 250 6 10 21000 4 Log on using the Administrator user name and password apc is the default for both 5 Upgrade the AOS For example ftp gt bin ftp gt put apc hw02 aos 261 bin 6 When FTP confirms the transfer type quit to close the session 7 Wait 20 seconds and then repeat step 2 through step 6 but in step 6 use the application module file name instead of the AOS module Instructions for using SCP To use Secure CoPy SCP to upgrade the firmware for one Management Card 1 Identify and locate the firmware modules described in the preceding instruction
27. information you submitted in your request You then use the APC Security Wizard to create a server certificate a p15 file that includes the signature from the root certificate returned by the Certificate Authority You upload the server certificate to the Management Card operates its own Certificate Authority Use the APC Security Wizard in the same way but use your own Certificate Authority in place of a commercial Certificate Authority T You can also use Method 3 if your company or agency Note This method has the following advantages and disadvantages e Advantages Before they are transmitted the user name and password for Management Card access and all data to and from the Management Card are encrypted You have the benefit of authentication by a Certificate Authority that already has a signed root certificate in the certificate cache of the browser The CA certificates of commercial Certificate Authorities are distributed as part of the browser software and a Certificate Authority of your own company or agency has probably already loaded its CA certificate to the browser store of each user s browser Therefore you do not have to upload a root certificate to the browser of each user who needs access to the Management Card The length of the public key RSA key that is used for setting up an SSL session is 1024 bits providing more complex encryption and 187 consequently a higher level of security than
28. server certificate which has a p15 file extension and contains the Management Card s private key and the public key obtained from the cer or crt file Load the server certificate to the Management Card Perform these steps 1 On the Network menu of the Web interface of the Network Management Card select the Web SSL option 2 In the SSL TLS Server Certificate section of the page browse to the server certificate the p15 file you created in the procedure Import the signed certificate The default location is C Program Files American Power Conversion APC Security Wizard Alternatively you can use FTP or Secure CoPy SCP to Q transfer the server certificate to the Management Card If you use FTP or SCP for the transfer you must specify the correct location sec on the Management Card For SCP the command to transfer a certificate named cert p15 to a Management Card with an IP address of 156 205 6 185 would be Note scp cert p15 apc 156 205 6 185 sec cert p15 z U died C O E O O C x the O E Eine T Z 202 Create an SSH Host Key Summary This procedure is optional If you select SSH encryption but do not create a host key the Network Management Card generates a 768 bit RSA key when it reboots Host keys for SSH that are created with the APC Security Wizard are 1024 bit RSA keys e Use the APC Security Wizard to create a host key which is encrypted and stored in a file with p1
29. that you must use before you exit a menu to save the changes you made While in a menu you can also do the following e Type and press ENTER to access brief menu option descriptions if the menu has help available Press ENTER to refresh the menu e Press ESC to go back to the menu from which you accessed the current menu e Press CTRL C to return to the main Control Console menu e Press CTRL D to toggle between the UPS and Environment menus e Press CTRL L to access the event log For information about the event log see Event Related Menus D do U die C O z O O C x he O E ai T Z 22 z U died C O E O O C x thes O E Eine T Z Device Manager option This option accesses the Device Manager menu This menu s options allow you to select the device that you want to manage 1 Smart UPS 700 2 Environment The Environment option is displayed only when an environmental monitor is present For an AP9618 or AP9619 Network Management Card the Environment option accesses menu options use to configure the Integrated Environmental Monitor as well as an external environmental monitor For information about the menu options that are available for managing a UPS see UPS Menu for information about the menu options that are available for managing environmental monitors including the Integrated Environmental Monitor at an AP9618 or AP9619 Network Ma
30. z O O C x thes O E Eine T Z Event Recipients Overview Use the Web interface or control console to define up to four trap receivers four e mail addresses and four paging recipients to be used when an event occurs that has SNMP e mail or paging enabled as described in Event Actions Web Interface Only Trap Receivers To identify the servers that will receive Syslog messages see Syslog To define the Trap Receiver settings that determine which NMSs receive traps e In the Web interface use the Recipients option in the Events menu e In the control console use the SNMP option in the Network menu Item Definition Community Name The password maximum of 15 characters used when traps are sent to the NMS identified by the Receiver NMS IP setting Receiver NMS IP Domain Name The IP address or domain name of the NMS that will receive traps 0 0 0 0 the default value causes traps not to be sent to any NMS Generation Web Interface Trap Generation control console Enables by default or disables the sending of any traps to the NMS identified by the Receiver NMS IP Domain Name setting Authentication Traps Enables or disables the sending of authentication traps to the NMS identified by the Receiver NMS IP Domain Name setting Email options See E mail Feature 152 D do U el C O z O O C x he O E ai T Z
31. 0 0 e To override the behavior for a particular host name entry for example when defining a trap receiver include a trailing period The Network Management Card recognizes a host name with a trailing period such as mySnmpServer as if it were a fully qualified domain name and therefore does not append the domain name e A Port Speed setting is available for all Boot mode selections to define the TCP IP port s communication speed Auto negotiate by default e Three settings are available for all Boot mode selections except Manual to identify the Management Card in BOOTP or DHCP communication 41 z U die C O z O O C x the O E Eine T Z Vendor Class Uses APC by default Client ID Uses the Management Card s MAC address by default IF THE CLIENT ID IS CHANGED FROM THE MANAGEMENT CARD S MAC ADDRESS THE NEW VALUE MUST BE UNIQUE ON THE LAN OTHERWISE THE DHCP OR BOOTP SERVER MAY ACT INCORRECTLY Caution User Class Uses the Management Card s application firmware module type by default For example a Symmetra module sets the User Class to SY and a Smart UPS Matrix UPS module sets it to SUMX e Two settings are available if BOOTP only is the Boot mode selection Retry Then Fail Defines how many times the Management Card will attempt to discover a BOOTP server before it stops 4 by default On Retry Failure Defines what TCP IP settings will be used
32. 0x011D UPS In bypass initiated by user z U die C O z O O C x the O E Eine T Z 74 One of the following event codes is sent when an environmental monitoring device either the separate Environmental Monitoring Card or the Integrated Environmental Monitor of the Network Management Card detects a problem or reports that a problem is resolved ee d Network Management Card ei Event tae Events t 8 ZONE 1 0x0301 Environment Contact 1 fault 9 ZONE 2 0x0303 Environment Contact 2 fault 10 ZONE 3 0x0305 Environment Contact 3 fault 11 ZONE 4 0x0307 Environment Contact 4 fault 12 ZONES 0x0302 Environment Contact 1 fault cleared CLEARED 0x0304 Environment Contact 2 fault cleared 0x0306 Environment Contact 3 fault cleared 0x0308 Environment Contact 4 fault cleared 13 PROBE 1 0x0309 Environment Low temperature threshold violation on probe 1 0x030B_ Environment High temperature threshold violation on probe 1 0x030D Environment Low humidity threshold violation on probe 1 Ox030F Environment High humidity threshold violation on probe 1 T Generated by an Environmental Monitoring Card z U die C O z O O C x the O E Eine T Z 75 z U died C O E O O C x the O E Eine T Z Out of Band Management Card Net
33. Any event that causes an SNMP trap except for SNMP authentication failures e The Management Card s abnormal internal system events To disable the logging of events based on their assigned severity level use the Actions option in the Web interface s Events menu See Event Actions Web Interface Only Even if you disable the Event Log for all severity levels some System Management Card events will still be logged because some of those events have no severity level See Event List page to access a list of all configurable events UPS Management Card and Environment that indicates which events and how many events have been configured individually The Event Log will log a graceful shutdown of the UPS even when that shutdown was not initiated by the Management Card e A graceful shutdown from Serial Port 1 typically indicates that PowerChute performed the shutdown e A graceful shutdown from Serial Port 0 typically indicates that a management peripheral such as the Out of Band Management Card initiated the shutdown U died C O z O O C x ha O E Eine T Z 144 Web interface The Log option in the Events menu accesses the event log which displays all of the events that have been recorded since the log was last deleted in reverse chronological order The Delete Log button clears all events from the log Control console In the control console press CTRL L to displa
34. How to Export Configuration Settings for information on the content of the ini file how to preserve comments you add to the file and how to export settings to multiple Management Cards File Transfer control console only The File Transfer option of the Tools menu provides two methods for file transfer over the network and one for file transfer through a serial connection to the Management Card Option Description XMODEM Allows you to transfer either an ini file or a firmware upgrade file to a Management Card using a terminal emulation program This option is available only when you use a local connection to the control console See Local access to the control console FTP Use one of these two option to transfer either an ini file or a firmware Client upgrade file from an FTP or TFTP server of your organization company agency or department to the current Management Card These options assume that your organization has a centralized system for configuring or TFTP upgrading APC Management Cards Client For FTP Client you are prompted for a user name and password For either option you are then prompted for the server address and the file to transfer After you supply that required information the Management Card transfers the file 86 D do U died C O z O O C x ha O E ai T Z Preferences Web interface Use this option to define whether temperature val
35. If a UPS is already in the output state that the action requires e g a UPS is already off when the Reboot UPS action starts that UPS logs an event but performs the rest of the action if any e All UPSs participating in the action synchronize their performance of the action within a one second time period under ideal conditions for Smart UPS but sometimes longer especially for Symmetra UPSs In reboot and sleep actions Immediately before the initiating UPS begins its Return Delay by default it waits up to 120 seconds its configurable Power Synchronized Delay for any UPS that does not have input power to regain that power Any UPS that fails to regain input power within the Power Synchronized Delay does not participate in the synchronized restart but instead waits until its own input power returns before restarting The LEDs on the front of the UPS do not sequence their lights as they do for a normal not synchronized reboot or sleep action e UPS status and events are reported in the same way for synchronized actions as for actions on individual UPSs For more information about the delays and required battery capacity settings in the following table see Configuration and Sync Control 103 D do U died C O E O O C x the O E ai T Z Actions for a single UPS and Synchronized Control Groups Usethe actions described in the table on the next several pages for individual UP
36. MAC address is on a label on the bottom of the card e For embedded Network Management Cards the MAC address is on a label on the device containing the card for example usually on the side of a device that you mount in a rack You can also obtain the MAC address from the Quality Assurance slip that came with the Network Management Card or with the device containing an embedded Network Management Card Run the Wizard to perform the configuration To discover and configure over the network installed or embedded Network Management Cards that are not configured 218 1 From the Start menu launch the Wizard The Wizard automatically detects the first Network Management Card that is not configured 2 Select Remotely over the network and click Next gt 3 Enter the TCP IP settings System IP Subnet Mask and Default Gateway for the unconfigured Network Management Card identified by the MAC address at the top of the screen Then click Next gt 4 On the Transmit Current Settings Remotely screen if you check mark Start a Web browser when finished the default Web browser connects to the device that contains the Network Management Card after you transmit the card s settings 5 Click Finish to transmit the TCP IP settings If the IP address you entered is in use on the network the Wizard prompts you to enter an IP address that is not in use Enter a correct IP address and click Finish 6 The Wizard searches for another ins
37. Matrix UPS scales its output voltage readings Matrix UPS Sensitivity How sensitive the UPS will be to distortions in the input voltage NOTE Matrix UPS always uses the Automatic setting Output Frequency Defines the nominal value for the frequency used by the output Range voltage z U died C O E O O C x the O E Eine T Z Symmetra or Symmetra PX UPS The following table describes the Utility Line settings for a Symmetra UPS A Symmetra PX UPS uses only the settings Output Frequency Range and If UPS fails Setting Definition Output Voltage Defines the nominal AC voltage level for the UPS output Vout Reporting Defines how the UPS scales its output voltage readings Output Frequency Range If UPS fails Defines the nominal value for the frequency used by the output voltage Defines how the UPS will respond if it cannot continue to provide output power and frequency or voltage is out of range Alarm Thresholds Symmetra UPS or Symmetra PX UPS The following table describes the Alarm Thresholds settings for the Symmetra UPS or Symmetra PX UPS Threshold Definition Alarm if Redundancy Under Defines the redundancy below which an alarm occurs Alarm if Load Over Defines the maximum equipment load that the UPS will support without generating an alarm Alarm If Runtime Under Defines the amount of runtime below which an a
38. O C x thea O E ai T Z General Paging Setting Description Site ID Mode The type of identifier to be used in TAP paging messages Choose TAP only from the following options e IP Address Host Name the name of the host computer e System Name the name configured through the Identification option of the System menu e The value configured as Numeric Site ID e The value configured as Site Name Default P Address For the format of the messages displayed on each type of supported pager see Paging message formats 67 Configure Paging Recipients You can configure parameters for up to four paging recipients 1 Using the Paging option of the Network menu select the recipient to configure and set the following parameters for that recipient ea Description Name Uniquely identifies this paging recipient Maximum length 20 characters Default Pager 1 through Pager 4 Access Enables or disables paging to this recipient Default Disabled Mode The type of paging service that this pager uses Select Analog for numeric only pagers Select TAP for pagers that use the TAP protocol which is commonly used for cell phones and other paging devices that can receive text messages Default Analog NOTE Changing the value specified for Mode changes the configurable parameters to those appropriate for that mode step 2 describes the parameters for each mode
39. Organization O Organizational Unit OU and Locality Country The name organizational unit and location of the organization that is using the server certificate If the server certificate was generated by default by the Management Card the Organizational Unit OU field displays Internally Generated Certificate Serial Number The serial number of the server certificate Issued By Common Name CN The Common Name as specified in the CA root certificate except if the server certificate was generated by default by the Management Card For a default server certificate the Common Name CN field displays the Management Card s serial number Organization O and Organizational Unit OU The name and organizational unit of the organization that issued the server certificate If the server certificate was generated by default by the Management Card the Organizational Unit OU field displays Internally Generated Certificate Validity Issued on The date and time at which the certificate was issued Expires on The date and time at which the certificate expires 63 Parameter Description Fingerprints Each of the two fingerprints is a long string of alphanumeric characters punctuated by colons A fingerprint is a unique identifier that you can use to further authenticate the server Record the fingerprints to compare with the fingerprints contained in the certificate as displayed in the
40. Output Current The highest current in Amps output by each phase 1 Matrix UPS 2 Smart UPS 3 Smart UPS VT Symmetra Symmetra PX UPS or Silcon UPS 4 Smart UPS Matrix UPS or Symmetra UPS 5 Smart UPS VT or Symmetra PX UPS 6 Silcon UPS 7 Symmetra or Symmetra PX UPS 8 Symmetra PX UPS or Silcon UPS 9 Smart UPS VT 95 D do U el C O E O O C 2 x the O E ai T Z Fault Tolerance Symmetra or Symmetra PX UPS Q In the control console use the Detailed UPS Information option to access the fault tolerance status Note Status Field Definition Present kVA The maximum load that the Symmetra can support Capacity Redundancy The number of power modules which can fail or be removed without causing the Symmetra to switch to bypass 96 U die C O 7 O C 2 x the O E end T Z Battery Status Footnotes indicate which output power fields are shared by which UPS models Only the status field Runtime Remaining is shared by all UPS models Status Field Definition Battery Capacity How much of the UPS battery capacity is available to support the attached equipment Battery Current Battery Voltage Actual Battery Voltage or Actual Battery Bus Voltage The current being output from the battery The available DC power Calibration Date When the last runtime calibration was performed
41. SCP to transfer the individual AOS and application firmware modules e For a Network Management Card that is not on your network you can use XMODEM through a serial connection to transfer the individual AOS and application firmware modules from your computer to the Network Management Card When you transfer individual firmware modules and do not use the automated firmware upgrade tool to upgrade the firmware for a Management Card you must transfer the APC Note Operating System AOS module to the Management Card before you transfer the application module For more information about the firmware modules see Firmware files Network Management Card 225 z U die C O z O O C x the O E hed T Z Use FTP or SCP to upgrade one Management Card Instructions for using FTP For you to be able to use FTP to upgrade a single Network Management Card over the network e The Network Management Card must be connected to the network The FTP server must be enabled at the Network Management Card e The Network Management Card must have its TCP IP settings System IP Subnet Mask and Default Gateway addresses configured To use FTP to upgrade the Management Card 1 Open an MS DOS command prompt window on a computer that is connected to the network Go to the directory that contains the firmware upgrade files and list the files For the directory C apc the commands would be those shown in bold C
42. Status the name and status of each outlet group e The Environment section reports status for an environmental monitor if either the Integrated Environmental Monitor of an AP9618 or AP9619 Network Management Card or an external environmental monitor is connected Status of thresholds input contacts and output relay if applicable are displayed e The Management Card section reports the following information The Name Contact and Location information for the Management Card The login date and time Type of user Administrator Device Manager or Read Only User How long Up Time the Management Card has been continuously running since it was turned on or reset The status of the Management Card D do U die C O z O O C x thea O E ai T Z 30 Quick status tab Three types of icons can appear in the quick status tab in the upper right corner of every Web interface page e A question mark provides access to the online help for that page 2 e When a UPS is connected a battery icon identifies the current status of the UPS and accesses the Summary page from any other page The UPS is switched to bypass mode The UPS is operating normally The UPS is turned off The UPS is overloaded The UPS has a bad battery The UPS is switched to battery operation A fault exists at the UPS Communication with the UPS has been lost or the UPS is unsupporte
43. be sure to increase the security for other interfaces to the Management Card e Control console Use SSH which disables Telnet for encrypted access e File transfer Disable FTP and instead use SCP which encrypts user names passwords and files e SNMP Disable SNMP or disable its write access With read only access trap facilities remain available For additional information on MD5 authentication see RFC eS document 1321 at http www ietf org the Web site of the Internet Engineering Task Force For CHAP see RFC document 1994 You can use MD5 and the encryption based SSL TSL security protocols together See Secure Socket Layer SSL Transport Layer Security TLS for an example of the extra security benefits of using both 177 Encryption Secure SHell SSH and Secure CoPy SCP The Secure SHell SSH protocol provides a secure mechanism to access computer consoles or shells remotely The protocol authenticates the server in this case the Network Management Card and encrypts all transmissions between the SSH client and the server e SSH is an alternative to Telnet which does not provide encryption e SSH protects the username and password the credentials for authentication from being used by anyone intercepting network traffic e To authenticate the SSH server the Network Management Card to the SSH client SSH uses a host key that is unique to the SSH server and that provides an identification that cannot
44. but with somewhat more protection than version 1 from attempts to intercept forge or alter data during data transmission There is a noticeable delay when you are logging on to the Management Card e Secure SHell SSH versions 1 and 2 Do not enable both versions of SSH unless you require that both be activated at the same time Security protocols use extensive processing power 48 D dh U died C O E O O C x the O E ai T Z Option Description Telnet SSH Port Configuration Telnet Port Identifies the TCP IP port used for communications by Telnet with the Management Card The default is 23 You can change the Port setting to the number of any unused port between 5000 and 32768 to enhance the protection provided by User Name and Password settings Then according to the requirements of your Telnet client program you must use either a colon or a space in the command line to specify the non default port number For example for a port number of 5000 and a Management Card IP address of 152 214 12 114 your Telnet client would require one or the other of the following commands telnet 152 214 12 114 5000 telnet 152 214 12 114 5000 SSH Port Identifies the TCP IP port used for communications by the Secure SHell SSH protocol with the Management Card The default is 22 You can change the Port setting to the number of any unused port between 5000 and 32768 to
45. by the Management Card when it fails to discover a BOOTP server Use Prior Settings by default For information about the Advanced settings DHCP Cookie Is and Retry Then Stop that directly affect how DHCP is used see Boot Mode DNS Use this option to define the IP addresses of the primary and secondary Domain Name Servers DNS used by the Management Card s e mail feature The primary DNS server will always be tried first See E mail Feature and DNS servers 42 Send DNS Query Web interface Use this option available only through the DNS menu in the Web interface to send a DNS query that tests the setup of your DNS servers Use the following settings to define the parameters for the test DNS request you view the result of the test DNS request in the Last Query Response field which displays No last query or text describing the query result of the last test e Use the Query Type setting to select the method to use for the DNS query The URL name of the server Host The IP address of the server IP The fully qualified domain name FQDN The Mail Exchange used by the server MX Use the Query Question text field to identify the value to be used for the selected Query Type For Host identify the URL For IP identify the IP address For FQDN identify the fully qualified domain name formatted as myserver mydomain com For MX identify the Mail Exchange address Enable or d
46. different and lower Return Battery Capacity for each group member for use during synchronized actions only To determine the Return Battery Capacity that will be required of each participating group member during a synchronized Turn UPS On Reboot UPS Reboot UPS Gracefully Sleep or Sleep Gracefully action this offset percentage is subtracted from the Return Battery Capacity of the UPS that initiates the action 134 D do A7 U eel C O z O O C x thea O E ai T Z Parameter Description Multicast IP Address The IP address used by members of a Synchronized Control Group to communicate with each other This address must be within the range of 224 0 0 3 to 224 0 0 254 All members of the Synchronized Control Group must have the same group number and multicast IP address 135 Environment Menu Introduction Overview Use the Environment menu in the Web interface or control console to manage an external environmental monitor or the Integrated Environmental Monitor of an AP9618 or AP9619 Network Management Card In the control console the Environment menu is an option of the Device Manager menu e When you select the Environment option in an AP9617 Network Management Card s control console you access the menu options used to manage an external environmental monitoring device e When you select the Environment option in an AP9618 Network Management Card s control conso
47. f 2 M Reset o 1100 pu Arc Smart Slot AP9618 Network Management Card EM MDM Includes the AP9617 features an analog modem connector and the Integrated Environmental Monitor s connections for the probe input contacts and output relay AP9619 Output Pwr Zone A Tre SPrebe 10 100Base T pia APC Smart Slot AP9619 Network Management Card EM Includes AP9617 features and the Integrated Environmental Monitor s connections for the probe input contacts and output relay Y i U a C U D O C 2 x O E Q Z Features AP9618 or AP9619 Description 9 pin connector e Output relay Output Normally closed NC common COM and normally open NO pins used by the Integrated Environmental Monitor s output relay at an AP9618 or AP9619 Management Card e Power Pwr Normally open ground GND NO and 12VDC pins Input contacts Zone 1 and 2 Two sets of normally closed NC and common COM pins used by the Integrated Environmental Monitor at an AP9618 or AP9619 Management Card Probe connector Connects a Temperature Humidity probe to the Integrated Environmental Monitor at the AP9618 or AP9619 Management Card Modem connector AP9618 only All Management Cards Connects the internal analog modem at an AP9618 Management Card to an analog phone line to provide for out of band communications Description Reset button Resets t
48. jsmith company com This is useful when DNS lookups are not working correctly 156 D dh U el C O z O O C x thea O E ai T Z Setting Description Format Selects the format used for e mail messages Short Identifies only the event that occurred For example UPS Communications Established Long Includes information about the Management Card and the UPS as well as the event For example Name Test Lab Location Building 3 Contact Don Adams http 139 225 6 133 Serial Wa12 UPS Ser XS9849007541 Date 03 12 2004 Time 16 09 48 Code 0x0102 Severe UPS Communications Lost t You can bypass the DNS lookup of the mail server s IP address by using the IP address in brackets instead of the e mail domain name For example use jsmith xxx xxx x xxx instead of jsmith company com This is useful when DNS lookups are not working correctly 157 How to Configure Individual Events Event List page The Actions option in the Events menu opens the Event Actions Configuration page Use the Details button on that page for a complete list of the Management Card System UPS and environmental monitor Environment events that can be reported by your Management Card On the Event List page an asterisk at the beginning of an event description indicates that the event has been configured individually and is no longer set to its defau
49. on the APC Network See also Management Card utility CD If the problem still persists see Warranty and Service Problem Solution Unable to ping the If the Management Card s Status LED is green try to ping Management Card another node on the same network segment as the Management Card If that fails it is not a problem with the Management Card If the Status LED is not green or if the ping test succeeds perform the following checks e Verify that the Management Card is properly seated in the UPS or expansion chassis e Verify all network connections e Verify the IP addresses of the Management Card and the NMS e If the NMS is on a different physical network or subnetwork from the Management Card verify the IP address of the default gateway or router e Verify the number of subnet bits for the Management Card s subnet mask jo U ed C O O C E 2 x de e gt E Z gt 205 U died C O O O C 2 x thes O gt end T Z Problem Solution The terminal program cannot allocate the communications port when you try to configure the Management Card Before you can use a terminal to configure the Management Card you must shut down any application service or program using the communications port Cannot access the control console through a serial connection Make sure that you did not change the baud rate Try
50. server certificate signed by a custom CA root certificate also created with the APC Security Wizard Use this method if your company or agency does not have its own Certificate Authority and you do not want to use an external Certificate Authority to sign the server certificate A server certificate signed by an external Certificate Authority This Certificate Authority can be one that is managed by your own company or agency or can be one of the commercial Certificate Authorities whose CA root certificates are distributed as part of a browser s software e A certificate signing request containing all the information required for a server certificate except the digital signature You need this request if you are using an external Certificate Authority e ACA root certificate e An SSH host key that your SSH client program uses to authenticate the Management Card when you log on to the control console interface All public keys for SSL certificates and all host keys for SSH that are created with the APC Security Wizard are 1024 bit RSA keys If you do not create and use SSL server Note Certificates and SSH host keys with the APC Security Wizard the Management Card generates 768 bit RSA keys U died C O O O C 2 x thes O gt end T Z 192 Only APC server management and key management products can use server certificates host keys and CA root certificates created by the APC Security Wizard The
51. sleep mode by turning off its output power for a defined period of time as follows The UPS turns off output power after waiting the time configured as its Shutdown Delay See Shutdown Parameters e When input power returns the UPS turns on output power after two configured periods of time its Sleep Time and Return Delay See Shutdown Parameters e For a synchronized control group action the Management Card of the UPS initiating the action waits up to the number of seconds configured as its Power Synchronized Delay for enabled group members to regain input power before it starts the Return Delay If all group members have already regained input power the Power Synchronized Delay is omitted If all group members regain input power during the delay the remainder of the delay is cancelled See Configure Synchronized Control 1 When you select Yes for the Web interface s Signal servers option initiating a Turn UPS Off Reboot UPS or Put UPS To Sleep action is equivalent to selecting Turn UPS Off Gracefully Reboot UPS Gracefully or Put UPS To Sleep Gracefully in the control console 107 z U die C O z O O C x the O E Eine T Z Action Definition Put UPS To Sleep Gracefully1 control console This action puts the UPS into sleep mode turns off power for a defined period of time as follows The UPS turns off output power after waiting the delay time configured a
52. that you use to manage a Management Card its UPS and other supported devices If a device is not present the Web interface displays no options for that device For example e The Web interface at a Management Card that connects with an environmental monitor only will not provide UPS options e The Web interface at an AP9618 or AP9619 Network Management Card displays options to manage the Management Card s Integrated Environmental Monitor These options are not available at the Web interface for an AP9617 Management Card which has no Integrated Environmental Monitor See Web SSL for information on the menu options you use to select enable and disable the protocols that control access to the Web interface and to define the Web server ports for the protocols U ed C O O C E 2 x de O gt c T Z 25 Supported Web Browsers As your browser you can use Microsoft Internet Explorer IE 5 0 and higher or Netscape 4 0 8 and higher except Netscape 6 x to access the Management Card through its Web interface Other commonly available browsers also may work but have not been fully tested by APC Data verification the event log the data log and Message Digest 5 MD5 authentication require that you enable the following for your Web browser e JavaScript e Java e Cookies In addition the Management Card cannot work with a proxy server Therefore before you can use a Web browser
53. the TCP IP settings DHCP Only or BOOTP Only e DHCP Cookie Is in the control console or Require vendor specific cookie to accept DHCP Address in the Web interface By default this option requires that the DHCP responses include the APC cookie in order to be valid For more information about the APC cookie see DHCP response options When Boot mode is set to DHCP Only two options are available e DHCP Cookie Is in the control console or Require vendor specific cookie to accept DHCP Address in the Web interface By default this option requires that the DHCP responses include the APC cookie in order to be valid e Retry Then Stop in the control console Maximum of Retries in the Web interface This option sets the number of times the Management Card will repeat the DHCP request if it does not receive a valid response The default setting 0 in the Web interface None in the control console requires that the Management Card continuously send out DHCP requests until a valid DHCP response is received z U died C O E O O C x thes O E Eine T Z 166 DHCP response options Each valid DHCP response contains options that provide the TCP IP settings a Management Card needs to operate on a network and other information that affects the Management Card s operation A Management Card uses the Vendor Specific Information option option 43 in a DHCP response to determine whether the DHCP response
54. the page browse to the server certificate the p15 file you created in the procedure Create a Root Certificate amp Server Certificates The default is C Program Files American Power Conversion APC Security Wizard Alternatively you can use FTP or Secure CoPy SCP to Q transfer the server certificate to the Management Card If you use FTP or SCP for the transfer you must specify the correct location sec on the Management Card For SCP the command to transfer a certificate named cert p15 to a Management Card with an IP address of 156 205 6 185 would be Note scp cert p15 apc 156 205 6 185 sec cert p15 U died C O O O C 2 x thes O gt end T Z 198 Create a Server Certificate and Signing Request Summary Use this procedure if your company or agency has its own Certificate Authority or if you plan to use a commercial Certificate Authority to sign your server certificates e Create a Certificate Signing Request CSR The CSR contains all the information for a server certificate except the digital signature This process creates two output files The file with the p15 extension contains the Network Management Card s private key The file with the csr extension contains the certificate signing request which you send to an external Certificate Authority When you receive the signed certificate from the Certificate Authority import that certificate Importing the certific
55. the public key used in Method 1 This longer encryption key is also used in Method 2 The server certificate that you upload to the Management Card enables SSL to authenticate that data are being received from and sent to the correct Management Card This provides an extra level of security beyond the encryption of the user name password and transmitted data The browser matches the digital signature on the server certificate that you uploaded to the Management Card with the signature on the CA root certificate that is already in the browser s certificate cache to provide additional protection from unauthorized access e Disadvantages Setup requires the extra step of requesting a signed root certificate from a Certificate Authority An external Certificate Authority may charge a fee for providing signed certificates D do U die C O z O O C x thea O E ai T Z 188 Firewalls Although some methods of authentication provide a higher level of security than others complete protection from security breaches is almost impossible to achieve Well configured firewalls are an essential element in an overall security scheme D do A7 U eel C O z O O C x thea O E ai T Z 189 Using the APC Security Wizard Overview Authentication Authentication verifies the identity of a user or a network device such as an APC Network Management Card
56. the signed certificate perform these steps to import the certificate This procedure combines the signed certificate and the private key into an SSL server certificate that you then upload to the Network Management Card Click Next to move from screen to screen 1 On the Windows Start menu select Programs then APC Security Wizard to start the Wizard program On the screen labeled Step 1 select Import Signed Certificate Browse to and select the signed server certificate that you received from the external Certificate Authority The file has a cer or crt extension Browse to and select the file you created in step 4 of the task Create the Certificate Signing Request CSR This file has a p15 extension contains the Network Management Card s private key and by default is located in the installation folder C Program Files American Power Conversion APC Security Wizard Specify a name for the output file that will be the signed server certificate that you upload to the Management Card The file must have a p15 extension Click Next to generate the server certificate The certificate s Issuer Information on the summary screen confirms that the external Certificate Authority signed the certificate 201 7 The last screen verifies that the certificate has been created and instructs you on the next task to load the server certificate to the Network Management Card It displays the location and name of the
57. to the configurable parameters described in the following sections e Utility Line Settings e Alarm Thresholds Symmetra UPS or Symmetra PX UPS e Shutdown Parameters e General Settings Configuration e Reset UPS Defaults e Configure Parallel UPS Parameters Silcon UPS only 112 z U died C O E O O C x thes O E Eine T Z Utility Line Settings This Configuration menu option is available to all UPS models except a Silcon UPS The available settings differ based on the UPS model Smart UPS or Matrix UPS Not all Utility Line settings are available for all Smart UPS and Matrix UPS models and each setting s selections can differ by UPS model Setting Definition Output Voltage The nominal AC voltage level for the UPS output High Transfer The upper limit of acceptable input voltage When the input Voltage reaches this value e Matrix UPS switches to battery operation e Smart UPS starts to use its AVR Trim feature Low Transfer Voltage The lower limit of acceptable input voltage When the input reaches this value Smart UPS starts to use its AVR Boost feature or switches to battery operation if it does not have this feature NOTE For Matrix UPS this setting cannot be changed Bypass Upper The input voltage above which the UPS cannot switch to bypass Voltage mode Bypass Lower The input voltage below which the UPS cannot switch to bypass Voltage mode Vout Reporting How
58. to the selected port connect the smart signaling cable that came with the Management Card to the selected port and to the serial port at the Management Card s UPS or chassis Run a terminal program such as HyperTerminal9 and configure the selected port for 2400 bps 8 data bits no parity 1 stop bit and no flow control and save the changes Press ENTER to display the User Name prompt Enter your user name and password How to Recover from a Lost Password You can use a local computer a computer that connects to the Management Card or other device through the serial port to access the control console 1 Select a serial port at the local computer and disable any service that uses that port 2 Connect the serial cable 940 0024 or 940 1524 to the selected port on the computer and to the configuration port at the Management Card 3 Run a terminal program such as HyperTerminal and configure the selected port as follows 2400 bps 8 data bits no parity 1 stop bit no flow control 4 Press ENTER repeatedly if necessary to display the User Name prompt If you are unable to display the User Name prompt verify the following The serial port is not in use by another application The terminal settings are correct as specified in step 3 The correct cable is being used as specified in step 2 5 Press the Reset button The Status LED will flash alternately orange and green Pre
59. up and retrieve an ini file to export 1 Configure a Management Card with the settings you want to export To avoid errors configure the Management Card by using its Web interface or control console whenever possible Directly Note Editing the ini file risks introducing errors 2 Use FTP to retrieve the file config ini from the Management Card you configured a Open a connection to the Management Card using its IP Address For example ftp gt open 158 165 2 132 b Log on using the Administrator user name and password configured for the Management Card c Retrieve the config ini file containing the Management Card s current settings ftp gt get config ini The file is written to the folder from which you launched FTP To create batch files and use an APC utility to retrieve configuration settings from multiple Management Cards and export them to other Management Cards see Release Notes ini File See also Utility version 1 0 doc en ininotes pdf on the APC Network Management Card utility CD U died C O z O O C x thes O E Eine T Z 210 U deal C O 7 O C 2 x de O gt dad T Z Customizing You must customize the file to change at least the TCP IP settings before you export it 1 Use a text editor to customize the file Section headings keywords and pre defined values are not case sensitive but string values that you define
60. version of the tool on the APC Network Management Card utility CD will upgrade your device to the latest AOS and application modules available when the CD was released e If a later firmware upgrade is available you can obtain an updated version of the tool at no cost from the support section of the APC web site www apc com tools download At this Web page find the latest firmware release for your APC product in this case your Management Card and download the automated tool not the individual firmware modules If the AOS firmware module you already have is a 1 x x version the executable tool must perform two consecutive upgrades e The first upgrade is from version 1 x x to the latest available 2 0 x version of the AOS firmware module e The second upgrade is from the 2 0 x version to the most recently released version of the AOS module The tool therefore contains firmware modules for both upgrades Each upgrade tool is specific to an APC product type Do not use the tool from one product CD to upgrade firmware of a different APC product If you use a version of the tool from the APC Web site make sure that you use the upgrade tool that corresponds with your APC product type U died C O O O C 2 x thes O gt old T Z 223 Manual upgrades primarily for Linux systems If all computers on your network are running Linux you must upgrade the firmware of your Management Cards manually i e b
61. x x to 2 1 0 or later The upgrade Note attempt will fail To upgrade the AOS firmware module of an APC device from version 1 x x to 2 1 0 or later first upgrade the module to the latest available version 2 0 x AOS firmware module Then upgrade it again this time from version 2 0 x to the 2 x x version you want If your APC device is running a 2 0 x of the AOS firmware module already you can upgrade directly to version 2 1 0 or a later version To use XMODEM to upgrade the firmware for a single Network Management Card that is not on the network 1 Obtain the individual firmware modules the AOS module and the application module from the support section of the APC web site www apc com tools download Select a serial port at the local computer and disable any service which uses that port Connect the smart signaling cable that came with the Management Card to the selected port and to the serial port at the Management Card Run a terminal program such as HyperTerminal and configure the selected port for 9600 bps 8 data bits no parity 1 stop bit and no flow control and save the changes Press ENTER to display the User Name prompt Enter your Administrator user name and password The default for 229 D do U die C O z O O C x thea O E ai T Z 10 both is apc Start an XMODEM transfer a Select option 3 System b Select option 4 File Transfer
62. 004 at 65 00 Enabled ddd a hes Oil Basile oF Cr Ta ead ihid an 129 How to schedule a shutdown Click the Daily Weekly or One Time option to choose the type of shutdown and then use the following fields 1 Use Name of Scheduled Shutdown to define a name for the shutdown 2 Use Shutdown to define when the shutdown will begin 3 Use Turn back on to define whether the UPS will turn on at a specific day and time Never the UPS will be turned on manually or Immediately the UPS will turn on after a six minute delay 4 Select whether PowerChute servers will be warned before the shutdown begins 5 Click Apply D do U el C O z O O C 2 x ha O E ai T Z 130 How to schedule a synchronized shutdown To use the Network Management Card s Web interface to schedule shutdowns within a Synchronized Control Group always schedule all shutdowns through the same member of the group The following guidelines apply to Synchronized Control Groups e All UPSs in a Synchronized Control Group must be the same model e Synchronized Control Groups are supported for most UPS models of the Smart UPS and Symmetra UPS product lines Any Smart UPS or Symmetra UPS with a card slot that accepts a Network Management Card supports Synchronized Control Groups e In a Synchronized Control Group of Symmetra 3 phase UPSs the shutdown mode setting must be either normal or secure for each UPS e For a scheduled UP
63. 2400 9600 19200 or 38400 Cannot access the control console remotely Make sure you are using the correct access method Telnet or SSH An Administrator can enable these access methods through the Telnet SSH option of the Network menu By default Telnet is enabled Enabling SSH automatically disables Telnet e For Secure SHell SSH the Management Card may be creating a host key The Management Card can take up to 5 minutes to create this host key and SSH is not accessible during that time Cannot access the Web interface e Verify that HTTP or HTTPS access is enabled e Make sure you are specifying the correct URL one that is consistent with the security system used by the Management Card SSL requires https not http at the beginning of the URL e Verify that you can ping the adapter e Verify that you are using a Web browser that is supported for the Network Management Card See Supported Web Browsers e If the Network Management Card has just restarted and SSL security is being set up the Management Card may be generating a server certificate The Management Card can take up to 5 minutes to create this certificate and the SSL TLS server is not available during that time 206 U die C O O O C 2 x the O E end T Z SNMP issues The following table describes known SNMP problems Problem Solution Unable to perform a GET e Verify the read GE
64. 28_ SHA a stream cipher with a key length of 128 bits A Secure Hash Algorithm SHA is used for authentication This selection is enabled by default 61 U die C O 7 O C 2 x the O gt ld T Z Option Description SSL TLS Server Certificate Status The Status field indicates whether a server certificate is installed To display the status in the control console choose Web SSL TLS then Advanced SSL TLS Configuration e Not installed No certificate is installed on the Management Card NOTE If you install a certificate by using FTP or SCP you must specify the correct location sec on the Management Card Generating The Management Card is generating a certificate because no valid certificate was installed e Loading A certificate is being loaded activated on the Management Card e Valid A valid certificate was installed to or generated by the Management Card If you install an invalid certificate the Management Card discards it and generates a valid one However a certificate that the Management Card generates has some limitations See Method 1 Use the Network Management Card s auto generated default certificate Filename You can create a server certificate with the APC Security Wizard and then upload it to the Management Card by using the Web interface Use the Browse button for the Filename field to locate the file then click Apply By default t
65. 4 Time 5 58 30 A User field identifies whether you logged in as Administrator or Device Manager The Read Only User account cannot access the Control Console User Administrator D do U die C O z O O C x thea O E ai T Z Main screen status fields e A Stat field reports the Management Card status Stat P N A P The APC operating system AOS is functioning properly N The network is functioning properly N A BOOTP request cycle is in progress N The Management Card failed to connect to the network N Another device is using the Management Card s IP address A The application is functioning properly A The application has a bad checksum A The application is initializing A The application is not compatible with the AOS The AOS should always report that it is functioning properly P If the AOS is not functioning properly and you can not access the Management Card see APC Worldwide Customer Support to contact APC support staff e A UPS model and name field reports the status of the UPS Smart UPS 700 RM named Tester 8 On Line e The status of the probes Thresholds and contacts Contact Alarms at any environmental monitor including the Integrated Environmental Monitor s output relay Relay at an AP9618 or AP9619 Management Card is reported above the UPS status UPS model and name field Thresholds Ok Contact Alarms Ok
66. 5 extension e Load the host key onto the Management Card The procedure Create the host key Perform these steps Click Next to move from screen to screen 1 If the APC Security Wizard is not already installed on your computer install it by running the installation program APC Security Wizard exe from the APC Network Management Card utility CD 2 On the Windows Start menu select Programs then APC Security Wizard to start the Wizard program 3 On the screen labeled Step 1 select SSH Server Host Key as the type of file to create 4 Enter a name for the file that will contain the host key The file name must have a p15 extension By default the file will be created in the installation folder C Program Files American Power Conversion APC Security Wizard 5 Click Next to generate the Host Key 6 The summary screen displays the SSH version 1 and version 2 fingerprints which are unique for each host key and identify the host key After you load the host key onto the Management Card you can z U die C O z O O C x the O E Eine T Z 203 verify that the correct host key was uploaded by verifying that the fingerprints displayed here match the SSH fingerprints on the Management Card as displayed by your SSH client program 7 The last screen verifies that the host key has been created and instructs you on the next task to load the host key to the Network Management Card It displays the lo
67. 50 errors from overridden values during ini file transfer 214 using Ctrl L to display the log in control console 145 using FTP del command 148 using FTP or SCP to retrieve 146 event txt file contents 146 importing into spreadsheet 146 Events for outlet groups 111 Events menu Actions 149 Email Web interface 151 Email Recipients Web interface 155 Eventlog 150 Log option 145 Paging action 151 SNMP traps 151 Syslog action 151 External Batteries setting 117 F Facility Syslog setting 55 Fault Tolerance Present kVA Capacity 96 Redundancy 96 Faults amp Alarms 92 Fingerprints displaying and comparing 47 Firewall as essential to security 189 Firmware benefits of upgrading 222 file transfer methods 225 FTPor SCP 226 XMODEM 229 files for Network Management Card 222 obtaining the latest version 223 upgrading 222 verifying upgrades and updates 231 versions displayed on main screen 19 Format Email Recipients 157 Frequency Output Power Status 95 From Address SMTP setting 154 Front panel features 7 FTP 45 disabling when SCP is used 45 using to retrieve text version of event or data log 146 G General Settings configuration UPS menu 117 outlet groups Link URL 121 Name 121 Generation setting Email Recipients 156 GET commands troubleshooting 207 GMT Offset Tlme Zone 84 H Help About System option Web interface 35 on control console 22 High Transfer Voltage setting Smart UPS and Matrix U
68. 73 Security Wizard 190 creating certificates without a Certificate Authority 194 creating server certificates to use with a Certificate Authority 199 creating signing requests 199 creating SSH host keys 203 Self Test of UPS performing 100 Result and Date 97 scheduling 117 Send DNS Query 43 Sensitivity setting Smart UPS and Matrix UPS 113 Server certificates creating to use with a 243 U del C O O O C 2 x the O E dad T Z Certificate Authority 199 creating without a Certificate Authority 194 Server IP Domain Name Syslog setting 55 SET commands troubleshooting 207 Set Manually date and time 84 Severe event severity 150 Severity levels of Events 150 Shutdown Behavior parameter PowerChute Network Shutdown 125 Shutdown Delay parameter 115 Shutdown Parameters Configuration option of UPS menu 115 Shutdowns How to edit disable or delete 132 how to schedule 128 how to schedule synchronized 131 Signal servers 105 Signing requests creating 199 Simple Signal Shutdowns setting 117 Simulate Power Failure 100 Sleep Time 116 SMTP Server setting 154 SNMP Access Type setting 54 Authentication Traps 152 Community Name setting 53 enabling and disabling 53 monitoring outlet groups 111 NMS IP Domain Name setting 53 SNMP traps option 151 troubleshooting problems 207 Specifications 235 electrical 235 physical 235 SSH configuring 46 enabling 46 encryption 178 fingerprints displaying
69. 8 Symmetra LX Intelligence Module Smart UPS VT This option displays information in the following fields Firmware Revision Manufacture Date Serial Number and Hardware Revision About UPS This option displays information in the following fields Model Number Firmware Revision Manufacture Date and Serial Number D do U die C O z O O C x thea O E ai T Z 98 D do U el C O z O O C x thea O E ai T Z Diagnostics Overview There are two types of diagnostics options you can use with all UPS models except a Silcon UPS which has no diagnostic options e Options which cause a specified test to occur immediately e A scheduling option which controls when a UPS self test occurs Diagnostic tests In the Web interface use the Diagnostics option of the UPS menu to perform diagnostic tests or to view the results of the last self test or runtime calibration Q In the control console the diagnostics options are in the Control menu Note 99 z U die C O z O O C x the O E Eine T Z Smart UPS Matrix UPS or Symmetra UPS You can use diagnostics options to perform the following tests For the results of the last self test and last runtime calibration e In the Web interface use the Diagnostics page e In the control console use the option Detailed Status Note Smart UPS or Matrix UPS models or Det
70. A3D 0x0A3F 0x0A41 0x0A43 0x0A45 0x0A47 0x0A49 Ox0A4B Ox0A4D Ox0A4F 0x0A51 0x0A53 0x0A55 0x0A57 Ox0A59 0x0A5B 0x0A5D OxO0ASF 0x0A61 0x0A63 Ox0A65 0x0A67 Ox0A69 Ox0A6B Ox0A6D OxOA6F 0x0A71 0x0A73 0x0A75 Ox0A77 0x0A79 0x0A7B 0x0A7D Ox0A7F UPS events generated by faults of Symmetra Symmetra 3 phase and Silcon UPS models 73 see the event list in the Web interface of the Network See also Management Card connected to or built into that model Select the Actions option of the Events menu and then on the Event Action Configuration page click Details SS For descriptions of the events relevant to a particular UPS model For descriptions of all events relevant to APC UPSs at the time this manual was last updated see the file doc en Events pdf on the APC Network Management Card utility CD For subsequent updates to that Events pdf file go to the Software Downloads page of the APC Web site www apcc com tools download One of the following event codes is sent when communication with the UPS is lost when the UPS switches to bypass operation or when the UPS is overloaded Durer eand Mane gen Network Management Card Card Event Event Code Event Code Events 6 LOST COM W UPS 0x0102 UPS Communications lost 7 BYPASS OVERLOAD 0x0103 UPS Sensed a load greater than 100 percent of rated capacity 0x011C UPS In bypass due to user command via software or panel
71. AP9618 or AP9619 The Web interface reports the current state of the Integrated Environmental Monitor s output relay at an AP9618 or AP9619 Network Management Card In the control console the Output Relay option in the Integrated Environmental Monitor menu reports the current condition 138 D do U die C O z O O C x thea O E ai T Z Settings Options Probe settings In the Web interface use the Probes option in the Environment menu to access the following fields e Setting fields that define a name 16 character maximum and high and low temperature and humidity thresholds for each probe e Event Generation fields that enable or disable the generation of an event when a selected threshold violation occurs In the control console use the Probe Settings option in the Environmental Monitor Settings menus to define the probe name temperature and humidity thresholds and event generation settings Contact settings In the Web interface use the Input Contacts option in the Environment menu to access the following fields e Name fields to define the name for each contact alarm 16 character maximum Event Generation fields to enable or disable each alarm In the control console use the Contact Settings options in the Environmental Monitor Settings menu to access these settings 139 D do U died C O E O O C x the O E ai T Z Output relay s
72. C O E O O C x thes O E Eine T Z Option Description SSH User Host Key File Status The Status field Indicates the status of the host key private key In the control console you display host key status by selecting Advanced SSH Configuration SSH Disabled No host key in use SSH currently is disabled and is not using a host key A host key may or may not be loaded NOTE A host key must be installed to the sec directory of the Management Card e Generating The Management Card is generating a host key because no valid host key was installed in its sec directory e Loading A host key is being loaded i e being activated on the Management Card e Valid The host key is valid If you install an invalid host key the Management Card discards it and generates a valid one However a host key that the Management Card generates is only 768 bits in length A valid host key created by the APC Security Wizard is 1024 bits Filename You can create a host key file with the APC Security Wizard and then upload it to the Management Card by using the Web interface Use the Browse button for the Filename field to locate the file then click Apply Alternatively you can use FTP or Secure CoPy SCP to transfer the host key file to the Management Card NOTE Creating and uploading a host key in advance reduces the time required to enable SSH If no host key is loaded when you enable SSH
73. Calibration Result The result of the last runtime calibration Nominal Battery Voltage The basic voltage range that the battery needs to supply when the UPS uses its battery for output power This field appears only in the Web interface Number of Bad Batteries How many UPS batteries need replacing reported only when the UPS has at least one external battery Number of Batteries or Number of External Batteries How many batteries the UPS has Runtime Remaining How long the UPS can use battery power to support its attached equipment Self Test Result The result of the last self test 3 Smart UPS or Matrix UPS 4 Symmetra PX UPS 7 Smart UPS VT 8 Symmetra LX 1 Smart UPS Matrix UPS Symmetra or Symmetra PX UPS 2 Smart UPS VT Symmetra PX UPS or Silcon UPS 5 Smart UPS VT Symmetra Symmetra PX UPS or Silcon UPS 6 Symmetra or Symmetra PX UPS 97 Status Field Definition Self Test Date When the last self test was performed External Battery Cabinet The battery cabinet Amp Hour rating of an external Amp Hour Rating battery source UPS Position The physical orientation of the UPS rack or tower 1 Smart UPS Matrix UPS Symmetra or Symmetra PX UPS 2 Smart UPS VT Symmetra PX UPS or Silcon UPS 3 Smart UPS or Matrix UPS 4 Symmetra PX UPS 5 Smart UPS VT Symmetra Symmetra PX UPS or Silcon UPS 6 Symmetra or Symmetra PX UPS 7 Smart UPS VT
74. Carrier The name of the TAP carrier service provider When you configure 5 Name paging recipients later you can designate a carrier for each recipient Y from among the names of configured carriers Phone The telephone number of the gateway of the TAP carrier heel Number e Include at the start of this phone number any numerals you must dial C to access an external telephone line for example 9 Y e Include a comma to cause the modem to pause to wait for a dial tone End the dial string with the telephone number of the TAP gateway as provided to you by the TAP carrier U Example 9 15556789000 0 Parity The parity required for a connection by modem to a TAP paging terminal QU of this TAP carrier Choose Even Odd or None according to the a information provided by the TAP carrier Default Even AT Data Bits The number of data bits required for a connection by modem to a TAP paging terminal of this service provider Choose 7 or 8 according to the gt information provided by the TAP carrier Default 7 e thes U 65 U died C O O O C 2 x thes O gt old T Z Configure general paging setup If parameters for General Paging Setup Paging Settings in the control console are not yet configured configure them through the Paging option of the Network menu before you configure paging recipients General Paging Setting Description Message Delay The time in seconds bef
75. Certificates and then Import 3 The Certificate Import Wizard will guide you through the rest of the procedure The file type to select is X 509 and the CA Public Root Certificate is the crt file created in the procedure Create a Root Certificate amp Server Certificates 196 Create an SSL Server User Certificate Perform these steps Click Next to move from screen to screen 1 On the Windows Start menu select Programs then APC Security Wizard to start the Wizard program 2 On the screen labeled Step 1 select SSL Server Certificate as the type of file to create 3 Enter a name for the file that will contain the server certificate and the private key The file name must have a p15 extension By default the file will be created in the installation folder C Program Files American Power Conversion APC Security Wizard 4 Click the Browse button and select the CA root certificate created in the procedure Create a Root Certificate 8 Server Certificates The CA Root Certificate is used to sign the Server User Certificate being generated 5 On the screen labeled Step 2 provide the information to configure the server certificate The Country and Common Name fields are required the other fields are optional For the Common Name field enter the IP address or DNS name of the server Network Management Card Because the configuration information is part of the signature it cannot be exactly the same as the information you pro
76. Contents Introduction 1 Product DESCHPUGN scce ga srren mamd aaa AA A 1 Internal Management Features lt ooooooooooo 5 Lo Front Pa elia coa aaa a ii 7 me Watchdog Features prisa 12 Y Control Console 13 ra How TO Log ON c fi teehee dira 13 Cc How to Recover from a Lost Password 00000 ooo 16 U Main ScreeM ooooooooo ooo 18 Control Console MenuS 00 000 eeu een nee eee 21 Oo Web Interface 25 Introduction aana 25 How to Log ON 5 24 ERRADA 27 Summary Pages cc csc ee eee eee eRe ee Re Hee ee nna 29 Navidation MENU 62 6362424 5 ee a ai 33 Network Menu 37 Introduction 235 5 isicics so ee ee See aa dad 37 s Option SENINGS 24 655 ARA AAA AAA 39 O System Menu 80 INGFOdUCHION 22442 oS SSIS HORS GAGES BO 80 gt Option SENINGS iaa RARA AA 82 U UPS Menu 90 INMOdMUCHON s aisd s saga as AAA 90 UPS STATUS 0 ic ja sanant ena A AAA 91 DISGNOSUCS dar RRA A 99 2 AA 102 Configuration Sanar ara SDE DES 112 Outlet Groups Smart UPS XLM lt oooooooooo 119 Module Status Symmetra UPS or Symmetra PX UPS 123 PowerChute UPS PowerChute Network Shutdown 124 Scheduling UPS Shutdown Web interface only 128 Sync Control cezas bs cee cee be GEE AAA 133 Environment Menu 136 Introduction 666 ei ee a a a 136 StatuS OPIO cusicrr irradia i weed eanan Oa 137 Settings OPUONS co bk bees oO ee OEE RD TEET
77. H E ES DDO Oe 139 Event Related Menus 141 Introduction 2 42 0 hha Ooo oo RSA ew we ada Sew wD Heed 141 Event Log oe ccc ee eee Ree eee ee ee es 143 Event Actions Web Interface Only lt lt lt lt lt o 149 EVEnt Recipients 14220860 026665 00005 5 55 ANA 152 E mail Feature 1 2 0 0 0c es 153 How to Configure Individual Events lt lt lt 158 D dh A7 U el C O z O O C 2 x dh O E ai T Z D dh U el C O z O O C 2 x dh O E a T Z Data Menu Web Interface Only 160 Log OPU acid Bs a a a Ge a Configuration Open 022 40d aia a Boot Mode 162 Introduction DHCP Configuration Settings Security 171 Security Features sa aja ls e A Sper a Bh ea a AUthenticati N sasana e nea a a ara ica ENCryYptiON 4 4 0 0 05 SG Geese woe ss aso a eet Creating and Installing Digital Certificates Firewalls 5 2 iaa rd be Using the APC Security Wizard 190 OVENIEW sc baaa Create a Root Certificate Server Certificates Create a Server Certificate and Signing Request Create an SSH Host Key 2 cee nc Troubleshooting 205 Management Card 0 ce nanna nnnnnnnnn How to Export Configuration Settings 208 Retrieving and Exporting the ini file The Upload Event and Error Messages 0 oooo ooo oo Using the APC Device IP Configuration Wizard
78. Line 1 877 537 0607 toll free APC headquarters U S Canada 1 800 800 4272 toll free Latin America 1 401 789 5735 USA Europe Middle East Africa 353 91 702000 Ireland Japan 0 35434 2021 Australia New Zealand South Pacific area 61 2 9955 9366 Australia Local country specific centers go to www apc com support contact for contact information Contact the APC representative or other distributor from whom you purchased your APC product for information on how to obtain local customer support U deed C O z O D C x O E dal T C 248 Copyright Entire contents copyright O 2004 American Power Conversion All rights reserved Reproduction in whole or in part without permission is prohibited APC the APC logo InfraStruXure Smart UPS Matrix UPS Symmetra Silcon PowerNet and PowerChute are trademarks of American Power Conversion Corporation and may be registered in some jurisdictions All other trademarks product names and corporate names are the property of their respective owners and are used for informational purposes only Cryptlib the toolkit used to develop the library of cryptographic routines in the Network Management Card copyright O 1998 Digital Data Security Ltd New Zealand The Network Management Card is certified for use with APC InfraStruXure systems D U deed C O z U O C x O E
79. Management Card 26 Bypass Input Voltage setting Symmetra PX and Silcon UPSs 93 Bypass Lower Voltage setting Smart UPS or 236 U die C O 7 O C 2 x the O E end T Z Matrix UPS 113 Bypass Upper Voltage setting Smart UPS and Matrix UPS 113 C Calibration date and result 97 Certificates choosing which method to use 182 creating and installing for SSL 182 deleting 85 methods APC Security Wizard creates all certificates 185 Use a Certificate Authority CA 187 Use the APC default certificate 183 CipherSuite Choosing SSL encryption ciphers and hash algorithms 61 purpose of the algorithms and ciphers 181 Client ID setting 42 165 Community Name for trap receivers 152 SNMP 53 verifying correctness 207 config ini file contents 209 Configuration menu Battery 115 General Settings 117 option in UPS menu 112 119 Configure Synchronized Control 134 Configured Client IP Addresses parameter PowerChute Network Shutdown 125 Configuring MD5 authentication 176 proxy server not to proxy the Management Card 26 SSH 46 SSL TLS 58 Contact identification whom to contact 83 Contact settings environmental 139 Contact status environmental 138 Control console Device Manager menu 23 External and Internal Environmental Monitor Settings options 136 main screen 18 navigating menus 22 refreshing menus 22 Control menu control console options 105 Customizing user configuration files 211 D D
80. O C 2 x thes O gt dad T Z Status Field Definition Load Current 2 or Output Current The current in Amps supplied to the load Load Power 2 The UPS load as a percentage of available Watts Apparent Load Power 2 The UPS load as a percentage of available VA Output Frequency The frequency in Hz used by the output voltage In the control console for Smart UPS or Matrix UPS the Operating Frequency field reports the frequency value shared by the input and output voltages Output kVA or Output The load placed on each phase by the attached equipment in Power total kVA Output Power The load placed on each phase by the attached equipment Percentage expressed as a percentage of the available kVA Output VA at n 0 The load placed on each phase by the attached equipment as a percentage of the VA available with no redundancy Output VA at n 1 The load placed on each phase by the attached equipment as a percentage of the VA available with the identified redundancy Output Voltage The AC voltage the UPS is providing to its load Output Watts at n 0 Output Percent Load The load placed on each phase by the attached equipment as a percentage of the Watts available with no redundancy Output Watts at n 1 The load placed on each phase by the attached equipment as a percentage of the Watts available with the identified redundancy Peak
81. O O C x thes O E Eine T Z Upgrading Firmware Benefits of upgrading firmware Upgrading the firmware on the Network Management Card has the following benefits e New firmware has the latest bug fixes and performance improvements e New features become available for immediate use e Keeping the firmware versions consistent across your network ensures that all Network Management Cards support the same features in the same manner Firmware files Network Management Card A firmware version consists of two modules An APC Operating System AOS module and an application module The APC Operating System AOS and application module files used with the Network Management Card share the same basic format apc_hw0x type version bin apc Indicates that this is an APC file e hw0x Identifies the version of the Network Management Card that will run this binary file e type Identifies whether the file is for the APC Operating System AOS or the application module APP for the Network Management Card e version The version number of the application file For example a code of 261 would indicate version 2 6 1 e bin Indicates that this is a binary file 222 Obtain the latest firmware version Automated upgrade tool for Microsoft Windows systems An automated self extracting executable tool combines the firmware modules that you need to automate your upgrades on any supported Windows operating system e The
82. PS 113 Host keys creating 203 deleting 85 file name and status 51 fingerprints displaying for versions 1 and 2 52 generated by the Management Card 47 transferring to the Management Card 47 51 Host Name configuring 41 165 HTTP port 60 239 U die C O 7 O C 2 x the O E end T Z protocol mode 59 HTTPS port 60 protocol mode 59 Hub as alternative to separate power supply 11 Hyperlinks defining 87 Identification 83 displaying on main screen 19 MIB II variables 83 IEM not discovered message 214 If UPS Fails setting Symmetra or Symmetra PX UPS 114 Immediate off and immediate on outlet control actions 110 Informational event severity 150 ini files See User configuration files Input Current Frequency and Voltage Utility Power Status 93 Integrated Environmental Monitor AP9618 and AP9619 feature 5 7 9 output relay connection pins 9 output relay settings 140 output relay status 138 zone 1 and 2 input contact connector pins 9 IP addresses Configure Parallel UPS Parameters Silcon UPS 118 for PowerChute Network Shutdown clients 125 of DNS server for e mail 153 of trap receivers 152 to limit access to specified NMSs 53 K keywords 24 user configuration file 209 kVA Output Power Status 95 L Last Battery Replacement setting 117 LEDs Link RX TX 10 100 11 status 10 Life support policy 234 Links redirecting links on the Links menu 36 87 URL links from outlet gr
83. PS Shutdown Web interface only e Sync Control Q A Silcon UPS has no Diagnostics or Scheduling options Note 90 D do U el C O z O O C x thea O E ai T Z UPS Status Overview The Status options provide access to the information described in the following sections e Detailed UPS Status e Utility Power Status e Output Power Status e Fault Tolerance Symmetra or Symmetra PX UPS e Battery Status e Intelligence Module Smart UPS VT e About UPS For a Silcon UPS the Status of UPS page in the Web interface includes the View the refreshing status page hyperlink described in Configure Parallel UPS Parameters Silcon UPS only 91 U die C O 7 O C 2 x the O gt old T Z Detailed UPS Status In the Web interface use the Status option in the UPS menu to access the following UPS status information in the control console this status information is listed above the UPS menu e The current status of the UPS Whether the UPS is online and whether any alarms are present For a list of the UPS events that can be reported as part of the UPS status see Event List page For a Smart UPS XLM model when UPS output is on the status of each outlet group On or Off e In the Web interface outlet status is displayed wherever UPS status is displayed If a command is pending for the outlet group the outlet group s status is displ
84. S shutdown to occur a network connection to the UPS must exist at the time at which the action is scheduled to occur SCHEDULED SHUTDOWNS THROUGH MORE THAN ONE GROUP MEMBER IS NOT A SUPPORTED CONFIGURATION AND MAY CAUSE Caution UNPREDICTABLE RESULTS All scheduled shutdowns will be synchronized when the Network Management Card that initiates the shutdown is a member of a Synchronized Control Group and its status as a group member is enabled z U die C O z O O C x the O E Eine T Z 131 D do U el C O E O O C 2 x the O E ai T Z How to edit disable or delete a shutdown Click a listed shutdown to display the Daily Shutdown Detail page Use this page to do the following e View a summary of the shutdown including information about the values for settings that can affect how the UPS shuts down and turns on again For information about Maximum Shutdown Time a PowerChute option setting see Maximum Shutdown Time negotiation For information about Shutdown Delay and Return Delay see Shutdown Parameters e Change any shutdown parameter Use Status of Scheduled Shutdown to enable disable or delete the shutdown 132 Sync Control Overview The Sync Control option of the UPS menu displays the status of each member of the Synchronized Control Group if any in which this Management Card is a member and the parameters necessary for this Mana
85. Ss and for Synchronized Control Groups within these guidelines All actions except Put UPS in Bypass and Take UPS Off Bypass These actions are available for Synchronized Control Groups of Symmetra UPS or Smart UPS models These actions are available for all individual APC UPSs except Silcon UPS models To control a Silcon UPS see Control options for Silcon UPS e Put UPS in Bypass and Take UPS Off Bypass These actions are available only for individual UPSs not for Synchronized Control Groups These actions are available only for Matrix UPS Symmetra UPS and some Smart UPS models For descriptions of the UPS Control options Self Test Simulate Power Failure Start Stop Runtime Calibration and Test UPS Alarm see Diagnostic tests 104 U died C O O O C 2 x thes O gt old T Z Action Definition Turn UPS On control console This action turns on power at the UPS For a Smart UPS XLM model which has outlet groups this action then turns on the outlet groups according to the value configured for Power On Delay for each group See Delay Settings e For a Synchronized Control Group after a delay of a few seconds the action turns on all enabled group members that have input power Turn UPS Off This action turns off the output power of the UPS and for a Smart UPS XLM all its outlet groups immediately without a shutdown delay The UPS and all it
86. T community name Use the control console or Web interface to ensure that the NMS has access See SNMP Unable to perform a SET e Verify the read write SET community name Use the control console or Web interface to ensure that the NMS has write SET access See SNMP Unable to receive traps at the NMS Query the mconfigTrapReceiverTable APC MIB OID to verify that the NMS IP address is listed correctly and the community name defined for the NMS matches the community name in the table If either is not correct use SETs to the mconfigTrapReceiverTable OIDs or use the control console or Web interface to correct the trap receiver definition See SNMP Traps received at an NMS are not identified See your NMS documentation to verify that the traps are properly integrated in the alarm trap database Synchronization problems Problem Solution A Synchronized Control Group member does not participate in a synchronized action Make sure the group member s status is set to Enabled Also check the group member s battery capacity if the synchronized action required UPSs to turn on An attempt to add a member to a Synchronized control group fails The Multicast IP Address Synchronized Control Group Number and firmware version must match those of other members of the group 207 jo U ed C O O C E 2 x de e gt c T Z gt
87. Turn Off Commands on the UPS Control menu at the Web interface and control console allow you to disable using the Management Card to turn off the Silcon UPS 109 How to control outlet group actions Initiating an action While the output of the Smart UPS XLM model is on select the Control option of the UPS menu to turn on turn off or restart any outlet group with or without a delay e In the Web interface these actions are under the heading Initiate an Outlet Group control action e In the control console choose the sub menu option Outlet Groups To configure any of the three delay values that the following actions use see Delay Settings To override the turning on of outlet groups during the Delayed On Reboot or Delayed Reboot action check mark the Never box when configuring the Power On Delay as described in Delay Settings When that box is check marked the only action that turns on outlet groups is the Immediate on action Action Definition Immediate on Turn on the outlet group immediately Delayed on Turn on the outlet group after the number of seconds configured for Power On Delay Immediate off Turn off the outlet group immediately Delayed off Turn off the outlet group after the number of seconds configured for Power Off Delay Reboot Turn the outlet group off immediately then turn it on after the number of seconds configured for Reboot Duration and Power On Delay Delayed Tur
88. Y U head C D D O C x O E D Z The Management Card can be installed into the following APC devices Any Smart UPS or Matrix UPS model that has an internal expansion slot as well as any Silcon Symmetra or Symmetra PX UPS Q A Silcon UPS which does not have an expansion slot requires using a Silcon Triple Expansion Chassis AP9604S Note Expansion Chassis AP9600 Triple Expansion Chassis AP9604 Initial set up You must define three TCP IP settings for the Network Management Card before it can operate on the network IP address of the Management Card Subnet mask IP address of the default gateway Never use the loopback address 127 0 0 1 as the default gateway address for the Network Management Card Doing so will disable the card and will require you to reset TCP IP N settings to their defaults using a local serial login To configure the TCP IP settings see the Network Management Card Installation and Quick Start Manual provided in PDF doc en Insguide pdf on the APC See also Network Management Card utility CD and in printed form To use a DHCP server to configure the TCP IP settings at a Management Card see Boot Mode Y U ahead C U D S C 2 x O E Q Z Network management features Following are some of the network management applications and utilities that can work with a UPS that connects to the
89. a O E ai T Z 33 Selecting a menu to perform a task Use the menus to perform tasks as follows e To manage a UPS and to set up and manage Synchronized Control Groups of Smart UPS or Symmetra UPSs see UPS Menu e To manage an environmental monitor including the AP9618 or AP9619 Network Management Card s Integrated Environmental Monitor see Environment Menu e To do the following see Event Related Menus Access the Event Log Configure the actions to be taken based on an event s severity level Configure SNMP Trap Receiver settings to send event based traps Define who will receive e mail notifications of events e To do the following see Data Menu Web Interface Only Access the Data Log Define the log interval how often data will be sampled and recorded for the Data Log e To do the following see Network Menu Configure new TCP IP settings for the Management Card Identify the Domain Name Service DNS Server test its network connection and enable or disable DNS Reverse Lookup Event Logging which logs the domain name of the device associated with each event Define settings for FTP Telnet SSH the Web interface SNMP e mail and SSL TLS Configure the Management Card s Syslog message feature For Management Cards associated with UPS models in the Smart UPS product line only enable or disable access to the Management Card by users of the Wireless Appl
90. a non default port control console status report 18 20 138 for FTP 45 settings 140 for HTTP 60 Web interface status report 30 138 for ee Override keyword in user configuration a ae 49 file 209 Power On Delay and Power Off Delay for outlet groups 120 P Power Percentage Output Power Paging Status 95 by usage 456 Power Synchronized Delay 103 134 option of Network menu 64 PowerChute Network Shutdown Paging option 64 Maximum Shutdown Time negotiation 126 parameters 125 Passwords change immediately for security 173 cael pi oe default for Administrator Device Manager r imary erver and Read Only User 27 Probes for NMS that is a trap receiver 152 settings 139 Password setting in status 138 User Manager option 82 Protocol Mode recovering from lost password 16 selecting for control console access 48 using non standards ports as extra selecting for Web access 59 passwords 173 Proxy servers disabling or configuring Peak Output Current not to proxy the Management Card 26 Output Power Status 95 Put UPS In Bypass 108 Physical specifications 235 Put UPS To Sleep 107 Ping utility Put UPS To Sleep Gracefully 108 for troubleshooting Management Card ac cess 205 for troubleshooting Management Card net work connection 44 Read access by an NMS 54 Reboot 242 U die C O 7 O C 2 x the O gt old T Z outlet group Reboot action 110 Reboot Duration 121 Reboot Management Interface 85 Reboot UPS 106 Re
91. abled automatically If you decide to use SCP for file transfer be sure to disable the FTP server T FTP transfers files without using encryption For higher security use To configure SSH see Telnet SSH Use the Port setting to identify the TCP IP port that the FTP server uses for communications with the Management Card The default Port setting is 21 You can change the Port setting to any unused port from 5000 to 32768 to enhance the protection provided by User Name and Password settings You must then use a colon in the command line to specify the non default port For example for a port number of 5000 and a Management Card IP address of 152 214 12 114 you would use this command ftp 152 214 12 114 5000 To access a text version of the Management Card s event or data log see How to use FTP or SCP to retrieve log files To use FTP to download configuration files e See File Transfer control console only if the files are on an FTP server of your company or agency e See Firmware file transfer methods if you are downloading files from the APC Web site z U died C O z O O C x thes O E Eine T Z 45 z U died C O E O O C x thes O E eld T Z Telnet SSH Use the Telnet SSH option to perform the following tasks e Enable or disable Telnet or the Secure SHell SSH protocol for remote control console access While SSH is enabled
92. agement Card when the Management Card uses the default Telnet port of 23 and press ENTER For example telnet 139 225 6 133 between 5000 and 32767 you need to include a colon or a space depending on your Telnet client between the IP Note address and the port number T If the Management Card uses a non default port number 2 Enter the user name and password by default apc and apc for an Administrator or device and apc for a Device Manager SSH for high security access If you use the high security of SSL for the Web interface use Secure SHell SSH for access to the control console SSH encrypts user names passwords and transmitted data The interface user accounts and user access rights are the same whether you access the control console through SSH or Telnet but to use SSH you must first configure SSH and have an SSH client program installed on your computer U died C O O O C 2 x thes O gt end T Z D do U died C O E O O C 2 x the O E ai T Z Local access to the control console You can use a local computer a computer that connects to the Management Card through the serial port at the Management Card s UPS or expansion chassis to access the control console 1 Select a serial port at the local computer and disable any service which uses that port Unless an APC smart signaling cable 940 0024 or 940 1524 is already connected
93. ager gateway account for example myacct100 skytel com The pager gateway will generate the page NOTE The recipient s pager must be able to use text based messaging Selects one of the following methods for routing e mail Through the Management Card s SMTP server the recommended option Local This option ensures that the e mail is sent before the Management Card s 20 second time out and if necessary is retried several times Also do one of the following Enable forwarding at the Management Card s SMTP server so that it can route e mail to external SMTP servers Typically SMTP servers are not configured to forward e mail Always check with the administrator of your SMTP server before changing its configuration to allow forwarding Set up a special e mail account for the Management Card to forward e mail to an external mail account e Directly to the recipient s SMTP server the Recipient s option On a busy remote SMTP server the time out may prevent some e mail from being sent and with this option the Management Card tries to send the e mail only once When the recipient uses the Management Card s SMTP server this setting has no affect Generation Enables by default or disables sending e mail to the recipient T You can bypass the DNS lookup of the mail server s IP address by using the IP address in brackets instead of the e mail domain name For example use jsmith xxx xxx x xxx instead of
94. ailed UPS Information Symmetra or Silcon UPS models Test Definition Self Test Perform a self test of the UPS Simulate Power Failure Causes the UPS to test its ability to switch to battery operation Start Stop Runtime Calibration Initiates or cancels a runtime calibration a process which calculates how much runtime the UPS has available NOTE You can perform a runtime calibration only when the battery is at 100 capacity Test UPS Alarm Smart UPS or Matrix UPS Causes a Matrix UPS to generate an alarm tone and a Smart UPS to generate an alarm tone and flash its front panel lights If the Smart UPS is a member of a Synchronized Control Group e In the Web interface this option always tests the alarms of all enabled members of the group In the control console you are prompted to choose whether to apply the action to the initiating UPS or to all members of the group e In SNMP you can set the OID upsAdvControlFlashAndBeep to either option flashAndBeep 2 to test the alarm of an individual UPS or flashAndBeepSyncGroup 3 to test the alarms of all enabled group members 100 D do U die C O z O O C x thea O E ai T Z Symmetra PX UPS Use buttons on the Diagnostics page in the Web interface to perform self tests Tests or runtime calibrations Calibrate For the results of the last self test and last runtime calibrat
95. ame NMS that is defined by the NMS IP setting uses to access the channel NMS IP Limits access to the NMS specified by a domain name or to the NMSs Domain specified by the format used for the IP address Name A domain name allows only the NMS at that location to have access e 159 215 12 1 allows only the NMS with that IP address to have access 159 215 12 255 allows access for any NMS on the 159 215 12 segment e 159 215 255 255 allows access for any NMS on the 159 215 segment 159 255 255 255 allows access for any NMS on the 159 segment e 0 0 0 0 or 255 255 255 255 allows access for any NMS z U died C O E O O C x thes O E Eine T Z 53 Setting Definition Access Selects how the NMS defined by the NMS IP setting can use the channel Type when that NMS uses the correct Community Name Read The NMS can use GETs at any time but it can never use SETs Write The NMS can use GETs at any time and can use SETs when no one is logged on to the control console or Web interface Disabled The NMS cannot use GETs or SETs Write The NMS can use GETs and SETs at any time even when someone is logged on to the control console or Web interface Email You use this option to define two SMTP settings SMTP Server and From Address used by the Management Card s e mail feature See SMTP settings and E mail Feature D dh U del C O z O O C
96. ampled and stored in the data log Each entry is listed by the date and time the data was recorded and provides the data in a column format The data recorded depends on the UPS model eS For descriptions of the recorded data that is specific to your UPS see the online help in your Management Card s Web interface To retrieve the data log as a text file see How to use FTP or SCP to retrieve log files z U ell C U D O E x theses E D Z 160 Configuration Option Use this option to access the Data Log Configuration page which reports how much data can be stored in the data log If you change the Log Interval setting which defines how often data will be sampled and recorded in the data log the report updates based on the new setting The minimum interval is 60 seconds the maximum interval is 8 hours 10 minutes 15 seconds D do U el C O z O O C x thea O E ai T Z 161 Introduction Overview In addition to using a BOOTP server or manual settings the Network Management Card can use a dynamic host configuration protocol DHCP server to provide the settings the Management Card needs to operate on a TCP IP network To use a DHCP server to provide the Management Card s network settings use Boot mode a TCP IP option in the Network menu Boot mode must be set to either DHCP 8 BOOTP its default setting or DHCP only eS F
97. and comparing 47 host key as identifier that cannot be falsified 178 creating file name and status 51 transferring to the Management Card 47 modifying the Port setting 49 60 obtaining an SSH client 46 server configuration 50 v1 and v2 Encryption Algorithms 50 SSL authentication through digital certificates 180 certificate signing requests 180 encryption ciphers and hash algorithms 61 Start Stop Runtime Calibration 100 Status icons in the Web interface 31 in detail 92 in Web interface 30 on control console main screen 20 summary 29 92 UPS menu option 92 Sync Control Configure Synchronized Control 134 Synch Control Group Status 133 Synchronize with NTP Server Date amp Time 84 Synchronized Control Groups actions LED behavior during 103 Turn UPS Off with shutdown delay 103 configurable parameters 134 defining membership and group number 134 initiating a synchronized action 102 Power Synchronized Delay 103 the synchronization process 103 troubleshooting 207 Syslog enabled by default for all events 151 244 U die C O 7 O C 2 x the O E end T Z enabling and disabling 55 Events menu option 151 mapping event severity to Syslog priorities 56 settings 55 test 57 System information obtaining 35 Name 83 System menu 80 About System option control console 35 Date amp Time 84 Identification 83 Tools 85 User Manager 82 System Warmstart and System Coldstart events 126 T
98. ard SeeAPC Device IP Configuration Wizard for a detailed description of how to discover and configure unconfigured Network Management Cards remotely over your TCP IP network or configure or reconfigure a Network Management Card through a direct connection from the serial port of your computer to the Network Management Card 215 jo U del O O O C 2 x de O gt E T Z APC Device IP Configuration Wizard Purpose and Requirements Purpose configure basic TCP IP settings You can use the APC Device IP Configuration Wizard to configure the basic TCP IP settings IP address subnet mask and default gateway of the following e Network Management Cards e Devices that contain embedded Network Management Cards Using the Wizard you can configure the basic TCP IP settings of installed or embedded Network Management Cards in either of the following ways e Automatically discover and configure unconfigured Network Management Cards remotely over your TCP IP network e Configure or reconfigure a Network Management Card through a direct connection from the serial port of your computer to the device that contains the card The Wizard can discover and configure Network Management Cards only if they are on the same network segment as the Note Computer that is running the Wizard System requirements The Wizard runs on Windows NT Windows 2000 Windows 2003 and Windows XP Intel based wo
99. are case sensitive Use adjacent quotation marks to indicate no value For example LinkURL1 indicates that the URL is intentionally undefined To define values opening and closing quotation marks are optional except to enclose values that contain leading or trailing spaces or values which are already enclosed in quotation marks Leading or trailing spaces not within the opening and closing quotation marks are ignored To export a specific system date and time or any scheduled events you must configure the values directly in the ini file e To export a specific system time export only the configured SystemDate Time section as a separate ini file The time necessary to export a large file would cause the configured time to be significantly inaccurate e For greater accuracy if the Network Management Cards receiving the file can access a Network Time Protocol NTP Server set the value for the NTPEnable keyword as follows NTPEnable enabled Add comments about changes that you made The first printable character of a comment line must be a semicolon 2 Copy the customized file to another file name in the same folder The copy which you will export to other Management Cards can have any file name up to 64 characters and must have the ini file suffix Retain the original customized file for future use The file that you retain is the only record of your comments They are removed automatically f
100. art UPS amp Matrix UPS APP 12D Name Test Lab Date 07 15 2004 Contact Don Adams Time 05 58 30 Location Building 3 User Administrator Up Time 0 Days 21 Hours 21 Minutes Stat P N A Thresholds OK Contact Alarms OK Relays OK Smart UPS 700 named Tester 8 On Line 1 Device Manager 2 Network 3 System 4 Logout lt ESC gt Main Menu lt ENTER gt Refresh lt CTRL L gt Event Log D do U el C O E O O C 2 x the O E ai T Z Information and status fields Main screen information fields e Two fields identify the APC operating system AOS and application APP firmware versions The application firmware uses a name that identifies the type of UPS that the Management Card connects to the network In the preceding example the Management Card uses the application firmware for a UPS in the Smart UPS Matrix UPS family in this case the Smart UPS 700 Network Management Card AOS VL De 3 Smart UPS amp Matrix UPS APP PARTES Three fields identify the system Name Contact and Location values Name Test Lab Contact Don Adams Location Building 3 For information about how to set the Name Contact and Location values see System Menu e An Up Time field reports how long the Management Card has been running since it was last turned on or reset Up Time 0 Days 21 Hours 21 Minutes Two fields identify when you logged in by Date and Time Date 07 15 200
101. ata log configuration 161 importing into spreadsheet 146 Log Interval setting 161 using FTP or SCP to retrieve 146 Data menu 160 Date amp Time settings 84 Delay settings for outlet groups 120 Delayed 110 Delayed on off and reboot outlet control actions 110 Delete SSH Host Keys and SSL Certificates 85 Detailed Status option 92 Detailed UPS Information option 92 Device IP Configuration Wizard using to configure required TCP IP settings 218 Device Manager menu 90 control console 23 Utility Power Status 93 DHCP After IP Assignment setting 166 APC cookie 167 Boot mode settings 40 Communication settings 41 Configuration 162 Cookie Is setting 166 237 U die C O 7 O C 2 x the O E led T Z DHCP amp BOOTP boot process 163 Management Card settings 163 Remain in DHCP amp BOOTP mode setting 166 Require vendor specific cookie to accept DHCP Address setting 166 response options 167 Retry Then Stop setting 166 Status LED indication for making DHCP requests 10 DHCP amp BOOTP boot mode setting 40 DHCP Only boot mode setting 40 Diagnostics option UPS menu 99 Disabling e mail to a recipient 156 event logging 150 Reverse DNS Lookup 43 sending any traps to an NMS 152 sending authentication traps toan NMS 152 synchronized group membership 134 use of a proxy server 26 Domain Name setting 41 165 Domain names configuring 41 165 of trap receivers 152 overriding expansion of host name
102. ate a certificate signed by a Certificate Authority as Methods 2 and 3 provide There is no CA Certificate cached in the browser Therefore whenever you log on to the Management Card the browser generates a security alert indicating that a certificate signed by a trusted authority is not available and asking if you want to proceed U died C O O O C 2 x thes O gt end T Z 183 The default server certificate on the Management Card has the Management Card s serial number in place of a valid common name the DNS name or the IP address of the Management Card Therefore although the Management Card can control access to its Web interface by user name password and account type e g Administrator Device Manager or Read Only User the browser cannot authenticate what Management Card is sending or receiving data The length of the public key RSA key that is used for encryption when setting up an SSL session is only 768 bits The public key used in Methods 2 and 3 is 1024 bits providing more complex encryption and consequently a higher level of security D do U die C O z O O C x thea O E ai T Z 184 U died C O O O C 2 x thes O gt old T Z Method 2 Use the APC Security Wizard to create a CA certificate and a server certificate You use the APC Security Wizard to create two digital certificates e A CA
103. ate combines the p15 file containing the private key and the file containing the signed certificate from the external Certificate Authority The output file is a new encrypted server certificate file with a p15 extension Load the server certificate onto the Network Management Card For each Network Management Card that requires a server certificate repeat the tasks that create and load the server certificate The procedure Create the Certificate Signing Request CSR Perform these steps Click Next to move from screen to screen 1 If the APC Security Wizard is not already installed on your computer install it by running the installation program APC Security Wizard exe from the APC Network Management Card utility CD U died C O z O O C 2 x de O gt dad T Z 199 U die C O z D O C 2 x the O gt end T Z On the Windows Start menu select Programs then APC Security Wizard to start the Wizard program On the screen labeled Step 1 select Certificate Request as the type of file to create Enter a name for the file that will contain the Network Management Card s private key The file name must have a p15 extension By default the file will be created in the installation folder C Program Files American Power Conversion APC Security Wizard On the screen labeled Step 2 provide the information to configure the certifica
104. austed 2 UPS SHUT DOWN 0x0114 UPS Turned off 3 UPS ON LINE 0x010A UPS Returned from battery backup power 0x0113 UPS Turned on 4 REPLACE BATTERY 0x0119 UPS Batteries need replacement D do U died C O E O O C 2 x the O E ai T Z 72 U died C O O O C 2 x thes O gt old T Z One of the following codes is sent when the UPS experiences a specific fault condition Many of these fault conditions occur only with specific UPS models or specific UPS product lines Out of Band Management Card Network Management Card Event Code Event Event Code Events 5 UPS FAULT 0x011B 0x0120 0x011F 0x012F 0x0126 0x0128 0x012A UPS events generated by faults of Smart UPS or Matrix UPS models 0x0201 0x0203 0x0205 0x0207 0x0209 0x020B 0x020D 0x020F 0x0211 0x0213 0x0215 0x0217 0x0219 0x021B 0x021D 0x021F 0x0221 0x0223 0x0225 0x0227 0x0229 0x022B 0x022D 0x022F 0x0231 0x0233 0x0235 0x0237 0x0239 0x023B 0x023D 0x023F 0x0242 0x0244 0x0246 0x0248 UPS events generated by faults of Symmetra UPS models single phase only 0x0A01 O0x0A03 0x0A05 Ox0A07 Ox0A09 Ox0A0B 0x0A0D 0x0A0F 0x0A11 0x0A13 Ox0A15 0x0A17 0x0A19 Ox0A1B Ox0A1D Ox0A1F 0x0A21 0x0A23 0x0A25 0x0A27 0x0A29 Ox0A2B Ox0A2D Ox0A2F 0x0A31 0x0A33 0x0A35 0x0A37 0x0A39 0x0A3B 0x0
105. ayed in orange e In the control console outlet status is displayed when you choose any Control option of the UPS menu as well as above the UPS menu itself If a command is pending for the outlet group the outlet group s status is displayed with an asterisk On or Off In the control console the Detailed Status option Smart UPS or Q Matrix UPS or Detailed UPS Information option Symmetra or Silcon UPS accesses expanded descriptions of the UPS status e For Symmetra UPS models the Faults amp Alarms option accesses descriptions of any faults or alarms reported e For information about the conditions that are mapped to the non specific faults that a Silcon UPS can report see the file dp3etrap pdf in the help dp3e folder on the APC Network Management Card utility CD e The reason for the last transfer to battery power at the UPS e The internal temperature of the UPS 92 Note z U die C O z O O C x the O E Eine T Z e The runtime that is available currently to the UPS e The values described in Utility Power Status Output Power Status and Battery Status The Fault tolerance parameters described in Fault Tolerance Symmetra or Symmetra PX UPS Utility Power Status Footnotes indicate which utility power fields are shared by which UPS models If no footnote is used all UPS models report that value A multi phase UPS Smart UPS VT some models of Symmetra UPS or Silcon UPS identif
106. be falsified Therefore an invalid server on the network cannot obtain a user name and password from a user by presenting itself as a valid server To create a host key see Create an SSH Host Key e The Network Management Card supports versions 1 and 2 of SSH The encryption mechanisms of the versions differ and each version has advantages Version 1 provides faster login to the Management Card and version 2 provides improved protection from attempts to intercept forge or change data that are transmitted e When you enable SSH Telnet is automatically disabled e The interface user accounts and user access rights are the same whether you access the control console through SSH or Telnet For information on supported SSH client applications see Telnet SSH U died C O O O C 2 x thes O E ld T Z 178 D do A7 U el C O z O O C x thea O E ai T Z Secure CoPy SCP is a secure file transfer application that you can use instead of FTP SCP uses the SSH protocol as the underlying transport protocol for encryption of user names passwords and files e When you enable and configure SSH you automatically enable and configure SCP No further configuration of SCP is needed e You must explicitly disable FTP It is not disabled by enabling SSH 179 Secure Socket Layer SSL Transport Layer Security TLS For secure Web communication you enable Secure So
107. ber The unique identifier of the Synchronized Control Group of which this Management Card s UPS is a member This value must be a number from 1 through 65534 A UPS can be a member of only one Synchronized Control Group All members of a Synchronized Control Group must have the same Synchronized Control Group Number and Multicast IP Address Power Synchronized Delay The maximum time 120 seconds by default that the initiating UPS of a synchronized sleep or reboot action will wait for other group members to regain input power when the initiating UPS is ready to turn on e For a synchronized reboot the initiating UPS waits up to this delay period for other group members to regain input power then waits until its return battery capacity is reached and then begins the Return Delay The Power Synchronized Delay does not occur if all group members have input power immediately after they turn off for the reboot e For a synchronized sleep command after the configured sleep time expires the initiating UPS waits up to this delay period for other group members to regain input power and then begins the Return Delay The Power Synchronized Delay does not occur if all group members have input power after the sleep time expires Return Battery Capacity Offset An amount of battery capacity as a percentage that is configured individually for each member of the Synchronized Control Group This offset percentage allows you to set a
108. bles the After IP Assignment option The Boot mode option switches to DHCP Only when the Management Card accepts the DHCP response Whenever the Management Card reboots it will request its network assignment from a DHCP server only For more information about the After IP Assignment option see Management Card settings Following in hexadecimal format is an example of a Vendor Specific Information option that contains the APC cookie and the disable Boot Mode Transition setting Option 43 0x01 0x04 0x31 0x41 0x50 0x43 0x02 0x01 0x01 z U die C O z O O C x the O E Eine T Z 168 D do U die C O z O O C x thea O E ai T Z TCP IP options A Management Card uses the following options within a valid DHCP response to define its TCP IP settings e IP Address from the yiaddr field of the DHCP response The IP address that the DHCP server is leasing to the Management Card e Subnet Mask option 1 The Subnet Mask value which the Management Card needs to operate on the network e Default Gateway option 3 The default gateway address which the Management Card needs to operate on the network e Address Lease Time option 51 The time duration for the lease associated with the identified IP Address e Renewal Time T1 option 58 The time that the Management Card must wait after an IP address lease is assigned before it can request a renewal of that lease
109. boot UPS Gracefully 107 Receiver NMS IP Domain Name for trap receivers 152 Recipient s SMTP Server 156 Redundancy 96 Reset Only TCP IP to Defaults 85 Reset to Defaults 85 Reset to Defaults Except TCP IP 85 Retry Then Fail setting 42 Retry Then Stop setting DHCP 166 Return Battery Capacity 115 Return Battery Capacity Offset 134 Return Delay 116 Reverse DNS Lookup 43 Root certificates creating 194 RSA key exchange algorithm 61 Runtime Remaining 97 S Scheduling shutdowns of UPSs in a Synchronized Control Group 131 UPS self tests 101 UPS shutdowns 128 SCP enabled and configured with SSH 46 179 using to retrieve text version of event or data log 146 Secondary NTP Server 84 Section headings user configuration file 209 Secure CoPy See SCP Secure Hash Algorithm SHA 61 Secure SHell See SSH Secure Socket Layer See SSL Security authentication authentication vs encryption 175 through digital certificates with SSL 180 with MD5 certificate signing requests 180 disabling less secure interfaces 176 179 encryption with SSH and SCP 178 how certificates are used 191 How SSH host keys are used 191 immediately changing username and password 173 options for each interface 171 planning and implementing 171 175 SCP as alternative to FTP 179 SSL choosing a method to use certificates 182 CipherSuite algorithms and ciphers 181 supported SSH clients 46 using MD5 authentication 176 using non standards ports as extra passwords 1
110. browser SHA1 Fingerprint This fingerprint is created by a Secure Hash Algorithm SHA MD5 Fingerprint This fingerprint is created by a Message Digest 5 MD5 algorithm WAP for Smart UPS models only Use this option to enable the default or disable the Wireless Application Protocol WAP WAP is a standard for providing cellular phones pagers and other handheld devices with secure access to e mail and text based Web pages WAP runs on all major wireless networks and is device independent so that it can be used with many phones and handheld devices Paging Use this option to display and configure information about paging recipients and Telolocator Alphanumeric Protocol TAP carriers and to set up and test paging TAP is the most common digital paging protocol This paging feature requires an AP9618 Network Management Card EM MDM An AP9618U kit is available to upgrade an AP9617 Network Management Card EX or an Note AP9619 Network Management Card EM to include the features of AP9618 z U die C O z O O C x the O E Eine T Z 64 Configure TAP Carriers If any of your paging recipients will use Telolocator Alphanumeric Protocol TAP configure their TAP carriers service providers You can configure the required information for up to four TAP carriers through the Paging option of the Network menu TAP Carrier ada Description 5 Parameter D
111. by user name Always enabled and password Remote control console Security Access Description Available methods User name and password e Selectable server port e Server Enable Disable e Secure SHell SSH jo U el C O O C 2 x de e gt c T Z For high security use SSH e With Telnet the user name and password are transmitted as plain text e SSH disables Telnet and provides encrypted access to the control console interface to provide additional protection from attempts to intercept forge or alter data during data transmission z U die C O z O O C x thea O E Eine T Z SNMP Security Access Description Available methods Community Name Domain Name e NMS IP filters Agent Enable Disable 4 access communities with read write disable capability The domain name restricts access only to the NMS as that location and the NMS IP filters allow access only from designated IP addresses e 162 245 12 1 allows only the NMS with that IP address to have access e 162 245 12 255 allows access for any NMS on the 162 245 12 segment 162 245 255 255 allows access for any NMS on the 162 245 segment 162 255 255 255 allows access for any NMS on the 162 segment e 0 0 0 0 or 255 255 255 255 allows access for any NMS File transfer protocols Security Access Description
112. c information about the modules APC engineers and customer support technicians use these data to troubleshoot hardware problems Module status Module status is reported for the following modules e The Intelligence Module e The Redundant Intelligence Module e The Power Modules e The Battery in the Main Frame e Any External Battery Frame e Communication Bus Symmetra PX UPS only For information about how to access a list of the UPS events including the module related Symmetra status events see Event List page 123 PowerChute UPS PowerChute Network Shutdown Overview The PowerChute option of the UPS menu in the Web interface allows you to use the APC PowerChute Network Shutdown utility to shut down as many as 50 servers on your network that are using any client version of PowerChute Network Shutdown For more information about PowerChute Network Shutdown see SS the PowerChute Network Shutdown Installation Guide Install htm See also ANA the PowerChute Network Shutdown Release Notes Relnotes htm provided in the pens directory on the APC Network Management Card utility CD Also see the three flow diagrams provided in the CD s trouble directory PCNS Shutdown Behavior pdf PCNS Low Battery Shutdown Behavior pdf and PCNS Maximum Shutdown Time Negotiation pdf D do U die C O z O O C x he O E ai T Z 124 D do U died C O E O O C x the O
113. cable 5 Mark the RMA number clearly on the outside of the shipping carton 6 Ship by insured prepaid carrier to the address provided by the Customer Support technician THE NETWORK MANAGEMENT CARD IS SENSITIVE TO STATIC ELECTRICITY WHEN HANDLING THE MANAGEMENT CARD Caution TOUCH ONLY THE END PLATE WHILE USING ONE OR MORE OF THESE ELECTROSTATIC DISCHARGE DEVICES ESDS WRIST STRAPS HEEL STRAPS TOE STRAPS OR CONDUCTIVE SHOES Recycling the Battery U died C O O O C 2 x the O gt Eine T Z The Network Management Card contains a removable lithium coin cell battery When discarding this battery you must follow local rules for recycling 233 Life Support Policy General policy American Power Conversion APC does not recommend the use of any of its products in the following situations e In life support applications where failure or malfunction of the APC product can be reasonably expected to cause failure of the life support device or to affect significantly its safety or effectiveness e In direct patient care APC will not knowingly sell its products for use in such applications unless it receives in writing assurances satisfactory to APC that a the risks of injury or damage have been minimized b the customer assumes all such risks and c the liability of American Power Conversion is adequately protected under the circumstances Examples of life support devices The te
114. cation Module and APC OS AOS Module including the date and time these modules were created U die C O 7 O C 2 x the O gt ld T Z Y For help on the type of flash memory used see Flash Type in the About System option of the control console s System menu See also 35 Links menu This menu provides three user definable URL link options By default these links access the following APC web pages e APC s Web Site accesses the APC home page e Testdrive Demo accesses a demonstration page where you can use samples of APC web enabled products e APC Monitoring accesses the APC Remote Monitoring Service page where you can find more information about monitoring services available from APC at an additional cost You can use the following procedure to redefine these links so that they point to other URLs such as those of other UPS devices MasterSwitch devices and servers that are being powered by the UPS 1 Click on Links in the System menu 2 Define any new names for the User Links 3 Define any new valid URL addresses that you want the User Links to access 4 Click Apply D do U die C O z O O C x he O E ai T Z 36 Network Menu Introduction Overview The Network menu has the options that you use to do the following tasks e Define TCP IP settings including DHCP or BOOTP server settings when one of those types of servers i
115. cation and name of the host key which has a p15 file extension Load the host key to the Management Card Perform these steps 1 On the Network menu of the Web interface of the Network Management Card select the Telnet SSH option 2 In the SSH User Host Key File section of the page browse to the host key the p15 file you created in the procedure Create the host key The default location is C Program Files American Power Conversion APC Security Wizard 3 On the SSH Host Key Fingerprint section of the page note the fingerprint for the version or versions of SSH you are using Then log on to the Management Card through your SSH client program and verify that the correct host key was uploaded by verifying that these fingerprints match the fingerprints that the client program displays Alternatively you can use FTP or Secure CoPy SCP to transfer Q the host key file to the Management Card If you use FTP or SCP for the transfer you must specify the correct location sec on the Management Card For SCP the command to transfer a host key named hostkey p15 to a Management Card with an IP address of 156 205 6 185 would be Note scp cert p15 apc 156 205 6 185 sec hostkey p15 U died C O O O C 2 x thes O gt end T Z 204 Troubleshooting Management Card Management Card access problems For problems that are not described here see the troubleshooting flowcharts in trouble
116. ccess mode U die C O 7 O C 2 x the O gt old T Z 28 Summary Page Example Web page A navigation menu see Navigation Menu and Summary page are displayed when you log on to the Web interface If you log on at an AP9618 or AP9619 Management Card which has the Integrated Environmental Monitor the summary page displays the status of the thresholds for the probe the status of the input contacts and the status of the output relay An AP9617 has no Integrated Environmental Monitor See Settings Options to configure settings for the Integrated Environmental Monitor including which event will activate the relay E After the Management Card connects with a UPS you can click the battery status icon on any Web interface page to access the Summary Page For more information about the help and status icons that can appear in the Web interface pages see Quick status tab Throsholds ck Contact Manns OR Polay Ok Mama Test Lab Data 09 24 2004 Comet Con Adare Timei Im 191 Location Batcing 3 Usert Admrinstrator Metis O Da 0 Bara 47 Minutes Status 04 jo U el C O z O O C 2 x de O gt E T Z U 2 gt LL V _ 29 Summary page fields The Summary page has three sections e The UPS section reports the status of a connected UPS If the UPS is a Smart UPS XLM model the UPS section also reports under Outlet Group
117. cket Layer SSL and Transport Layer Security TLS by selecting HTTPS SSL TLS as the protocol mode to use for access to the Web interface of the Network Management Card Hypertext Transfer Protocol over Secure Socket Layer HTTPS is a Web protocol that encrypts and decrypts page requests from the user and pages that are returned by the web server to the user Originally developed by Netscape it has become an internet standard supported by most Web browsers The Network Management Card supports SSL version 3 0 and TLS version 1 0 Most browsers let you select the version of SSL to enable m When SSL is enabled your browser displays the lock icon usually at the bottom of the screen SSL uses a digital certificate to enable the browser to authenticate the server in this case the Network Management Card The browser verifies the following e The format of the server certificate is correct e The server certificate s expiration date and time has not passed e The DNS name or IP address specified when a user logs on matches the common name in the server certificate e The server certificate is signed by a trusted certifying authority Each major browser manufacturer distributes CA root certificates of the commercial Certificate Authorities in the certificate store cache of its browser so that it can compare the signature on the server certificate to the signature on a CA root certificate U died C O z O O C
118. d D do U el C O E O O C 2 x the O E ai T Z 31 e When an environmental monitor is connected either an external environmental monitor or the Integrated Environmental Monitor at an AP9618 or AP9619 icons will identify any fault conditions A high temperature threshold violation exists A low temperature threshold violation exists A high humidity threshold violation exists A low humidity threshold violation exists States which contact device has a fault either an input contact or the output relay at an AP9618 or AP9619 Management Card s Integrated Environmental Monitor D do U el C O z O O C x thea O E ai T Z 32 Navigation Menu Overview When you log on to the Web interface as an Administrator the navigation menu left frame contains the following elements e The Management Card s IP address e A UPS menu which uses the UPS model for its name Smart UPS 700 in the example on Example Web page e An Environment menu if an environmental monitor is discovered e An Events menu e A Data menu e A Network menu e A System menu the Network and System menus do not appear in the navigation menu Options to make any changes are not available for the Read Only User T When you log on as a Device Manager or Read Only User Note e A Logout option e A Help menu e A Links menu D do U die C O z O O C x the
119. d Contact Details in the External Environmental Monitor Settings menu and Detailed Status in the Integrated Environmental Monitor Settings menu for detailed status of the environmental monitor components z U die C O z O O C x thea O E Eine T Z 137 z U die C O z O O C x the O E Eine T Z Probe status The Web interface uses Temperature and Humidity graphs to identify whether the reported value exceeds a low blue or high red threshold for each of the identified probes e Up to two probes at an AP9617 Network Management Card e Up to three probes at an AP9618 or AP9619 Network Management Card with the Integrated Environmental Monitor probe listed last In the control console the status options in the Environmental Monitor Settings menus report the high and low thresholds for the specific environmental monitor s probes and any violations of those thresholds Contact status The Web interface reports the current state Disabled No Fault or Fault Present for each identified input contact e Up to four contacts for an external environmental monitor e Two contacts for the Integrated Environmental Monitor at an AP9618 or AP9619 Network Management Card In the control console the status options in the Environmental Monitor Settings menus reports the current fault condition for each of the specific environmental monitor s contacts Output relay status
120. e Management Card itself e Any browser that is used to access the Management Card s Web interface must contain the CA root certificate that signed the server certificate If authentication fails the browser prompts you on whether to continue despite the fact that it cannot authenticate the server If your network does not require the authentication provided by digital certificates you can use the default certificate that the Management Card generates automatically The default certificate s digital signature will not be recognized by browsers but a default certificate enables you to use SSL for the encryption of transmitted user names passwords and data If you use the default certificate the browser prompts you to agree to unauthenticated access before it logs you on to the Web interface of the Management Card How SSH host keys are used An SSH host key authenticates the identity of the server the Network Management Card each time an SSH client contacts the Management Card Each Network Management Card with SSH enabled must have an SSH host key on the Management Card itself 191 Files you create for SSL and SSH security Use the APC Security Wizard to create the following components of an SSL and SSH security system e The server certificate for the Network Management Card if you want the benefits of authentication that such a certificate provides You can create either of the following types of server certificate A
121. e Socket Layer SSL encrypts user names passwords and data during transmission and provides authentication of the Network Management Card by means of digital certificates See Creating and Installing Digital Certificates to choose among the several methods for using digital certificates e Configure the ports that each of the two protocols will use e Select the encryption ciphers that SSL will use e Identify whether a server certificate is installed on the Management Card If a certificate has been created with the APC Security Wizard but is not installed In the Web interface browse to the certificate file and upload it to the Management Card Alternatively use the Secure CoPy SCP protocol or FTP to upload it to the location sec on the Management Card z U die C O z O O C x the O E Eine T Z 58 the time required to enable HTTPS SSL TLS If no server certificate is loaded when you enable HTTPS SSL TLS the Management Card creates one when it reboots The Management Card can take up to 5 minutes to create this certificate and the SSL TLS server is not available during Q Creating and uploading a server certificate in advance reduces Note that time e Display the configured parameters of a digital server certificate if one is installed Option Description Web SSL Network Configuration Access Enables or disables the access method selected in Protocol Mode
122. ed T C 990 0385E 001 07 2004 249
123. ed for Reboot Duration and for Power On Delay before it turns on In response to the action Delayed Reboot the outlet group turns off after the number of seconds configured for Power Off Delay The outlet group then waits the number of seconds configured for Reboot Duration and for Power On Delay before it turns on If the box Never is check marked all outlets remain off when the UPS turns on except when you use the Immediate On action Power Off Delay The actions Delayed Off and Delayed Reboot use this delay In response to the action Delayed Off the outlet group waits the number of seconds configured for Power Off Delay before it turns off In response to the action Delayed Reboot the outlet group turns off after the number of seconds configured for Power Off Delay The outlet group then waits the number of seconds configured for Reboot Duration and for Power On Delay before it turns on 120 Delay Definition Reboot The actions Reboot and Delayed Reboot use this delay Hurang E response to the action Reboot the outlet group turns off immediately then waits the number of seconds configured for Reboot Duration and for Power On Delay before it turns on In response to the action Delayed Reboot the outlet group turns off after the number of seconds configured for Power Off Delay The outlet group then waits the number of seconds configured for Reboot Duration and for Power On Delay before it turns on
124. enhance the protection provided by User Name and Password settings See the documentation for your SSH client for information on the command line format required to specify a non default port number when starting SSH 49 D do U die C O z O O C x thea O E ai T Z Option Description SSH Server Configuration SSHv1 Enables or disables DES and displays the status always enabled of Encryption Blowfish two encryption algorithms block ciphers compatible with SSH Algorithms version 1 clients DES The key length is 56 bits Blowfish The key length is 128 bits You cannot disable this algorithm NOTE Not all SSH clients can use every algorithm If your SSH client cannot use Blowfish you must also enable DES SSHv2 Enables or disables the following encryption algorithms Block Ciphers Encryption that are compatible with SSH version 2 clients Algorithms 3DES enabled by default The key length is 168 bits e Blowfish enabled by default The key length is 128 bits AES 128 The key length is 128 bits AES 256 The key length is 256 bits NOTE Not all SSH clients can use every algorithm Your SSH client selects the algorithm that provides the highest security from among the enabled algorithms that it is able to use If your SSH client cannot use either of the default algorithms you must enable an AES algorithm that it can use 50 z U died
125. er SSL Transport Layer Security TLS MD5 authentication for the Web interface The Web interface option for MD5 authentication enables a higher level of access security than the basic HTTP authentication scheme The MD5 scheme is similar to CHAP and PAP remote access protocols Enabling MD5 implements the following security features e The Web server requests a user name and a password phrase distinct from the password The user name and password phrase are not transmitted over the network as they are in basic authentication Instead a Java login applet combines the user name password phrase and a unique session challenge number to calculate an MD5 hash number Only the hash number is returned to the server to verify that the user has the correct login information MD5 authentication does not reveal the login information e In addition to the login authentication each form post for configuration or control operations is authenticated with a unique challenge and hash response e After the authentication login subsequent page access is restricted by IP addresses and a hidden session cookie You must have cookies enabled in your browser Pages are transmitted in their plain text form with no encryption U died C O z O O C x thes O E Eine T Z 176 D do U died C O E O O C 2 x the O E ai T Z If you use MD5 authentication for the Web interface
126. ertificate that signs the server certificate e Load the server certificate onto the Network Management Card e For each Network Management Card that requires a server certificate repeat the tasks that create and load the server certificate 194 U died C O O O C 2 x thes O gt old T Z The procedure Create the CA root certificate Perform these steps Click Next to move from screen to screen 1 If the APC Security Wizard is not already installed on your computer install it by running the installation program APC Security Wizard exe from the APC Network Management Card utility CD On the Windows Start menu select Programs then APC Security Wizard to start the Wizard program On the screen labeled Step 1 select CA Root Certificate as the type of file to create Enter a name for the file that will contain the Certificate Authority s public root certificate and private key The file name must have a p15 extension By default the file will be created in the installation folder C Program Files American Power Conversion APC Security Wizard On the screen labeled Step 2 provide the information to configure the CA root certificate The Country and Common Name fields are required the other fields are optional For the Common Name field enter an identifying name of your company or agency use only alphanumeric characters with no spaces By default a CA
127. estion Apply command to all SCG members The option to apply an action to a Synchronized Control Group is displayed only if this Management Card is an Note active enabled member of a Synchronized Control Group The following guidelines apply to Synchronized Control Groups e All UPSs in a Synchronized Control Group must be the same model e Synchronized Control Groups are supported for most UPS models of the Smart UPS and Symmetra UPS product lines Any Smart UPS or Symmetra UPS with a card slot that accepts a Network Management Card supports Synchronized Control Groups e In a Synchronized Control Group of Symmetra 3 phase UPSs the shutdown mode setting must be either normal or secure for each UPS To configure a Management Card to be a member of a Synchronized Control Group see Sync Control 102 z U ad C D D O C x theses E D Z The synchronization process If you apply an action to the Synchronization Control Group the UPSs with management cards that are enabled group members behave as follows e Each UPS receives the command regardless of its output status even if it is in a low battery state e The action uses the delay periods such as Shutdown Delay Sleep Time and Return Delay that are configured for the initiating UPS e When the action begins a UPS that is unable to participate retains its present output status while the other UPSs in the group perform the action
128. ettings AP9618 or AP9619 To access the following settings In the Web interface use the O menu utput Relay option in the Environment e In the control console use the Output Relay Settings option in the Integrated Environmental Monitor menu Setting Definition Output Relay Web interface Relay Name control console Defines a description of the output relay s purpose 16 character maximum Switch When Web interface Switch Relay When control console Selects the event that will activate the output relay or disables the action Delay Web interface Switch to Relay Delay control console Defines how long in seconds the event that is selected to activate the output relay must be present before the output relay is activated Hold Web Interface Relay Hold Time control console Defines the minimum number of seconds that the output relay will remain activated after its activating event occurs 140 Event Related Menus Introduction Overview Use the options of the Events menu to do the following tasks e Access the Event Log e Define the actions to be taken when an event occurs based on the severity level of that event You must use the Web interface to define which events will use which actions Event logging Syslog messages SNMP trap notification E mail notification To define which events will use which actions see Event Log and How
129. event _ text The Network Management Card event text Example 139 234 6 49 Severe 0x0107 UPS Batteries Discharged 79 Introduction Overview Use the System menu to do the following tasks e Configure system identification date and time settings and access parameters for the Administrator Device Manager and Read Only User accounts e Synchronize the Management Card s real time clock with a Network Time Protocol NTP server e Reset or restart the Management Card e Define the URL links available in the Web interface e Access hardware and firmware information about the Management Card e Set the units Fahrenheit or Celsius used for temperature displays e Configure dial in access to the control console at an AP9618 Network Management Card using the Management Card s internal analog modem Q Only an Administrator has access to the System menu Note U ell C U D D E x theses E D Z 80 D do A7 U el C O z O O C x thea O E ai T Z Menu options Unless noted the following menu options are available in the control console and Web interface e User Manager e Identification e Date amp Time e Tools e Modem AP9618 control console e Preferences Web interface e Links Web interface e About System Q About System is an option of the Help menu in the Web interface Note 81 U die C O z 7 O
130. f power at the UPS after the Shutdown Delay Turns on power at the UPS after the UPS battery capacity returns to at least the percentage configured for Return Battery Capacity and the UPS waits the time specified as Return Delay See Shutdown Parameters e For a Smart UPS XLM model with outlet groups configured a Power On Delay occurs after the UPS turns on and before an outlet group turns on You configure the Power On Delay for each outlet group through the Outlet Control option of the UPS menu See Delay Settings For a Synchronized Control Group action e This option turns off power at the UPSs that are enabled group members after waiting the time configured as the initiating UPSs Shutdown Delay See Shutdown Parameters e The initiating UPS then waits up to the number of seconds specified as Power Synchronized Delay to allow time for group members to regain input power If all group members have already regained input power this delay is omitted If all group members regain input power during the delay the remainder of the delay is cancelled To configure Power Synchronized Delay see Configure Synchronized Control e The Return Delay then starts when the initiating UPS is at its configured Return Battery Capacity See Shutdown Parameters The Return Battery Capacity of the initiating UPS is also required of group members but you can reduce the capacity required of a group member by configuring that member s Return Battery Capaci
131. g the 5 Port 10Base T Hub SmartSlot Card eliminates Note D U de C O z T O C 2 x O gt J T Z Watchdog Features Overview To detect internal problems and recover from unanticipated inputs the Management Card uses internal system wide watchdog mechanisms When it restarts to recover from an internal problem a System Warmstart event is recorded in the event log Network interface watchdog mechanism The Management Card implements internal watchdog mechanisms to protect itself from becoming inaccessible over the network For example if the Management Card does not receive any network traffic for 9 5 minutes either direct traffic such as SNMP or broadcast traffic such as an Address Resolution Protocol ARP request it assumes that there is a problem with its network interface and restarts Resetting the network timer To ensure that the Management Card does not restart if the network is quiet for 9 5 minutes the Management Card attempts to contact the Default Gateway every 4 5 minutes If the gateway is present it responds to the Management Card and that response restarts the 9 5 minute timer If your application does not require or have a gateway specify the IP address of a computer that is running on the network most of the time and is on the same subnet The network traffic of that computer will restart the 9 5 minute timer frequently enough to prevent the Management Card from restar
132. gement Card to be identified and operate as a member of the group The following guidelines apply to Synchronized Control Groups e All UPSs in a Synchronized Control Group must be the same model e Synchronized Control Groups are supported for most UPS models of the Smart UPS and Symmetra UPS product lines Any Smart UPS or Symmetra UPS with a card slot that accepts a Network Management Card supports Synchronized Control Groups e In a Synchronized Control Group of Symmetra 3 phase UPSs the shutdown mode setting must be either normal or secure for each UPS Sync Control Group Status Item Description IP Address The IP address of the group member Input Status The state of the group member s input power good acceptable or bad not acceptable Output Status The status of the group members output power On or Off z U die C O z O O C x the O E Eine T Z 133 jo U dle O O O C 2 x de O gt aad O Z gt Configure Synchronized Control Parameter Description Synchronized Group Membership Determines whether this Synchronized Control Group member is an active member of its group If you set this value to Disabled the default value the Management Card ignores all Synchronized Control Group commands and its UPS functions as if it were not a member of any Synchronized Control Group Synchronized Control Group Num
133. ger requires to display a space See Space Character e event_code A six digit number with the decimal form of the Network Management Card event type as the first three digits and the decimal form of the Network Management Card event number as the last three digits Example 636792 001007 Out of Band Management Card event code format for numeric pagers only site ED space character event code e site ID A configurable 8 digit number to identify the location of the UPS See Numeric Site ID e space character The character that the pager requires to display a space See Space Character event code A one or two digit number in the format of an Out of Band Management Card event code after conversion from a Network Management Card event code See Conversion of event codes Example 752968 8 78 D do U el C O z O O C x thea O E ai T Z TAP Mode Format For non numeric pagers Maximum message length 160 characters location ID severity event code event text e location ID The IP address host name device name numeric site ID or site name that uniquely identifies the location of the UPS Location ID must be the type of identifier configured as Site ID Mode in Configure General Paging Settings e severity The severity of the event severe warning or informational e event code The hexadecimal Network Management Card event code e
134. he Management Card while power remains on 10 100 Base T connector Connects the Management Card to the Ethernet network Status LEDs See Status LED Link RX TX 10 100 LED See Link RX TX 10 100 LED 1 To manage the Integrated Environmental Monitor see Environment Menu 2 To configure this feature for dial in access to the control console at an AP9618 Network Management Card see Modem AP9618 control console Status LED This LED indicates the Management Card s status Condition Description Off One of the following situations exist The Management Card is not receiving input power The Management Card is starting up The Management Card is not operating properly lt may need to be repaired or replaced Contact APC Worldwide Customer Support Solid Green The Management Card has valid TCP IP settings Solid Orange A hardware failure has been detected in the Management Card Contact APC Worldwide Customer Support Flashing Green The Management Card does not have valid TCP IP settings Flashing Orange The Management Card is making BOOTP requests Alternately flashing If the LED is arar flashing slowly the Management Green and Orange Card is making DHCP requests If the LED is alternately flashing rapidly the Management Card is starting up 1 If you do not use a BOOTP or DHCP server see the Network Management Card nstallation and Quick Start Manual pro
135. he certificate is installed to the correct location Alternatively you can use FTP or Secure CoPy SCP to transfer the server certificate to the Management Card However you must specify the correct location sec on the Management Card NOTE Creating and uploading a server certificate in advance reduces the time required to enable HTTPS SSL TLS If no server certificate is loaded when you enable HTTPS SSL TLS the Management Card creates one when it reboots The Management Card can take up to 5 minutes to create this certificate and the SSL TLS server is not available during that time 62 U die C O 7 O C 2 x the O E end T Z Parameter Description Current Certif icate Details Issued to Common Name CN The IP Address or DNS name of the Management Card except if the server certificate was generated by default by the Management Card For a default server certificate the Common Name CN field displays the Management Card s serial number NOTE If an IP address was specified as the Common Name when the certificate was created use an IP address to log on to the Web interface of the Management Card if the DNS name was specified as the Common Name use the DNS name to log on When you log on if you do not use the IP address or DNS name that was specified for the certificate authentication fails and you receive an error message asking if you want to continue
136. he purchaser Except as provided above in no event will APC be liable for direct indirect special incidental or consequential damages arising out of the use of this product even if advised of the possibility of such damage Specifically APC is not liable for any costs such as lost profits or revenue loss of equipment loss of use of equipment loss of software loss of data costs of substitutes claims by third parties or otherwise This warranty gives you specific legal rights and you may also have other rights which vary according to jurisdiction Obtaining service To obtain support for problems with your Network Management Card 1 Note the serial number and date of purchase For a separately shipped Management Card the serial number is on the card itself For a UPS with a pre installed or embedded card note the serial number of the UPS itself 2 Contact Customer Support at a phone number listed under APC Worldwid Customer Support at the end of this manual A technician will try to help you solve the problem by phone 3 If you must return the product the technician will give you a return material authorization RMA number If the warranty expired you will be charged for repair or replacement 4 Pack the unit carefully The warranty does not cover damage sustained in transit Enclose a letter with your name address RMA number and daytime phone number a copy of the sales receipt and a check as payment if appli
137. ication Protocol WAP Configure paging parameters for analog or Telolocator Alphanumeric Protocol TAP paging U died C O O O C 2 x thes O gt end T Z 34 e To do the following see System Menu Control Administrator Device Manager and Read Only User access Define the system Name Contact and Location values Set the Date and Time values used by the Management Card Through the Tools menu e Restart the Management Card e Reset parameters to their default values e Delete SSH host keys and SSL certificates e Upload an initialization file ini file that has been downloaded from another Management Card The current Management Card then uses the values in that ini file to configure its own settings Select Fahrenheit or Celsius for temperature displays Define the URL addresses used by the Web interface s user and APC logo links as described in Links menu Help menu When you click Help the Contents page for the online help is displayed to provide for easy navigation to a specific online help topic However from any of the Web interface pages you can use the question mark that appears in the quick status bar to link to the section of the online help for that page s content Use the Help menu s About System option to view information about the Management Card s Model Number Serial Number Hardware Revision Manufacture Date MAC Address Appli
138. ice Manager and Read Only User 27 User Manager setting 82 Utility Power Status 93 V Vendor Class setting 42 165 View the refreshing status page hyperlink 91 118 Voltage fields Output Power Status 95 Vout Reporting Symmetra or Symmetra PX UPS 114 Vout Reporting setting Matrix UPS 113 W WAP 64 Warning event severity 150 Wattage fields Output Power Status 95 Web browsers supported 26 Web interface 25 enable or disable protocols 59 logging on 27 logon error messages 28 Modifying the Port setting for FTP 45 for HTTP 60 for HTTPS 60 forSSH 49 for Telnet 49 246 status 30 summary page 29 troubleshooting access problems 206 Up Time 30 URL address formats 28 Wireless Application Protocol WAP 64 X XMODEM 86 jo ra U el Cc Q Q gt AY AY E Le O gt dd Q Z 247 APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways e Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests www apc com Corporate Headquarters Connect to localized APC Web sites for specific countries each of which provides customer support information www apc com support Global support searching APC Knowledge Base and using e support Contact an APC Customer Support center by telephone or e mail Regional centers Direct InfraStruXure Customer Support
139. ies the values for all Note Supporting phases Status Field Definition Bypass Input Voltage The AC voltage VAC used when the UPS is in bypass mode Input Current The current in Amps supplied by the input voltage Input E The input voltage s frequency in Hertz Hz Frequency NOTE In the control console for Smart UPS or Matrix UPS the Operating Frequency field reports the frequency value shared by the input and output voltages Input Voltage The AC voltage VAC being input to the UPS Minimum Line Voltage The lowest AC voltage input to the UPS during the previous minute of operation Maximum Line Voltage The highest AC voltage input to the UPS during the previous minute of operation 1 Smart UPS VT Symmetra PX UPS and Silcon UPS models 2 Smart UPS Matrix UPS or Symmetra UPS models 93 Output Power Status Footnotes indicate which output power fields are shared by which UPS models The Smart UPS product line has a wide variety of models If a status field is listed for Smart UPS in the table it may be supported on only some Smart UPS models Only the status field Output Voltage is shared by all UPS models A multi phase UPS Smart UPS VT some models of Symmetra UPS or Silcon UPS identifies the values for all supporting Note Phases D do U el C O E O O C 2 x the O E ai T Z 94 U died C O O
140. ile to update its settings Configuration file upload complete with number valid values This event has no default severity level If a keyword section name or value is invalid the event text is extended to include notification of the following errors Q The export to and the subsequent upload by the receiving Management Card succeeds even if there are errors Note Event text Description Configuration file warning Invalid A line with an invalid keyword or value is ignored keyword on line number Configuration file warning Invalid value on line number Configuration file warning Invalid If a section name is invalid all keyword value pairs section on line number in that section are ignored Configuration file warning A keyword entered at the beginning of the file i e Keyword found outside of a before any section headings is ignored section on line number Configuration file warning If the file is too large the Management Card stores Configuration file exceeds and processes what it can but ignores what it maximum size cannot Reduce the size of the file or divide it into z U die C O z O O C x the O E Eine T Z two files and try uploading again 213 Messages in config ini A device associated with the Management Card from which you download the config ini file must be discovered successfully in order for its configuration to be i
141. ion and the status of intelligence modules power modules batteries and the communication bus and subsystems e In the Web interface use the Diagnostics page In the control console use the Detailed UPS Information option Note Scheduled UPS self tests To schedule a self test e In the Web interface select Diagnostics on the UPS menu then use the Auto Self Test option In the control console from the UPS menu For Symmetra and Symmetra PX UPS models select Scheduled Tests For Smart UPS or Matrix UPS models select Configuration General and Self Test Schedule The scheduling option allows you to control when a UPS self test occurs The available selections are Never UPS Startup Every 7 Days or Every 14 Days 101 U del C O 7 O C 2 x the O E end T Z Control Initiating a UPS Control option You can initiate a UPS Control option in either of these ways e For the UPS of the initiating Management Card only In the Web interface select No for Apply to Sync Group In the control console type NO in uppercase in response to the question Apply command to all SCG members e For all members of the Synchronized Control Group to which this Management Card belongs if the option is allowed for Synchronized Control Groups In the Web interface select Yes for Apply to Sync Group In the control console press ENTER in response to the qu
142. is valid Vendor Specific Information option 43 The Vendor Specific Information option contains up to two APC specific options encapsulated in a TAG LEN DATA format the APC Cookie and the Boot Mode Transition APC Cookie Tag 1 Len 4 Data 1APC Option 43 communicates to the Management Card that a DHCP server has been configured to service APC devices By default the APC Cookie must be present in this DHCP response option before a Management Card can accept the lease To disable the requirement of an APC cookie see Management Card settings for information on the DHCP Cookie Is setting Following in hexadecimal format is an example of a Vendor Specific Information option that contains the APC cookie Option 43 0x01 0x04 0x31 0x41 0x50 0x43 z U died C O E O O C x the O E Eine T Z 167 Boot Mode Transition Tag 2 Len 1 Data 1 2 This option 43 setting enables or disables the After IP Assignment option which by default causes the Boot mode option to base its setting on the server that provided the network assignment values DHCP Only or BOOTP Only e A data value of 1 disables the After IP Assignment option The Boot mode option remains as DHCP amp BOOTP after network values are assigned successfully Whenever the Management Card reboots it will request its network assignment first from a BOOTP server and then if necessary from a DHCP server e A data value of 2 ena
143. isable Reverse DNS Lookup which is disabled by default Enable this feature unless you have no DNS server configured or have poor network performance because of heavy network traffic With Reverse DNS Lookup enabled when a network related event occurs reverse DNS lookup logs in the event log both the IP address and the domain name for the networked device associated with the event If no domain name entry exists for the device only its IP address is logged with the event Since domain names generally change much less frequently than IP addresses enabling reverse DNS lookup can improve the ability to identify addresses of networked devices that are causing events to occur U die C O z 7 O C 2 x de O gt dad T Z 43 Ping utility control console Select this option available only in the control console to check the Management Card s network connection by testing whether a defined IP address or domain name responds to the Ping network utility By default the default gateway IP address see TCP IP is used However you can use the IP address or domain name of any device known to be running on the network D do U el C O E O O C 2 x the O E ai T Z 44 FTP Server Use the Access setting to enable or disable the FTP server The server is enabled by default Secure CoPy SCP for file transfers When you select and configure Secure SHell SSH SCP is en
144. larm occurs 114 z U died C O E O O C x thes O E Eine T Z Shutdown Parameters All of the following settings are available with Smart UPS Matrix UPS Symmetra UPS and Symmetra PX UPS models A Silcon UPS uses only the Low Battery Duration Maximum Shutdown Time and Shutdown Delay settings under Shutdown Behavior Settings In the control console use the Battery option in the Configuration menu to access the Return Battery Note Capacity setting Action Definition Return Battery Capacity Defines the minimum battery capacity required before the UPS turns on after a shutdown that was caused by a power failure NOTE The UPS must also wait the time defined by the Return Delay setting before it can turn on Low Battery Duration Defines how long the UPS can continue to run on battery power after a low battery condition occurs NOTE This setting also defines the time available for PowerChute to safely shut down its server in response to the Control menu options Turn UPS Off Gracefully Reboot UPS Gracefully and Put UPS To Sleep Gracefully Maximum Shutdown Time Web interface only Reports the delay that is defined by the Maximum Shutdown Time setting for the PowerChute Network Shutdown feature NOTE For information about the PowerChute Network Shutdown feature see PowerChute UPS PowerChute Network Shutdown for information about how the Maximum Shutdo
145. le two options may be available 1 Integrated Environmental Monitor Settings 2 External Environmental Monitor Settings Environment menu options Two basic types of options are available e Status Options e Settings Options Each of the control console s Environmental Monitor Settings menus has an About Environmental Monitor option that accesses firmware information for these environmental monitors Note the Web interface provides this firmware information in the Environmental Monitor Status page jo U el C O O C 2 x de e gt E Z 136 Status Options Overview The Summary Page of the Web interface displays basic status information about the Integrated Environmental Monitor s output relay at an AP9618 or AP9619 Network Management Card and about the thresholds and contacts of the Integrated Environmental Monitor or of an external environmental monitor Use the Status option in the Environment menu to access detailed status about these environmental monitor components including how the current humidity and temperature readings relate to their high and low thresholds The Web interface uses icons to identify faults that exist at an environmental monitor For information about these status icons see Quick status tab In the control console basic status information is displayed above the Control Console and Environmental Monitor Settings menus Use Threshold an
146. least one server U die C O 7 O C 2 x the O E led T Z Port Identifies the user datagram protocol UDP port that the Management Card will use to send Syslog messages The default is 514 the number of the UDP port assigned to Syslog 55 D do U die C O z O O C x thea O E ai T Z Setting Definition Local Priority Severity Mapping Map to Syslog s Priorities Maps each of the severity levels Local Priority settings that can be assigned to UPS environmental monitor and Management Card events to the available Syslog priorities The following definitions are from RFC3164 e Emergency The system is unusable e Alert Action must be taken immediately e Critical Critical conditions e Error Error conditions e Warning Warning conditions Notice Normal but significant conditions e Informational Informational messages e Debug Debug level messages Following are the default settings for the four Local Priority settings e Severe is mapped to Critical e Warning is mapped to Warning Informational is mapped to Info e None for events that have no severity level assigned is mapped to Info NOTE To disable sending Syslog messages for Severe Warning or Informational events see Event Actions Web Interface Only 56 D do U die C O z O O C x thea O E Eine T Z
147. lt configuration A message at the bottom of the page indicates how many events have been configured Each event is identified by its unique code its description and its assigned severity level as shown in the following examples For information about severity levels and how they define the actions associated with events see Event Actions Web Interface Only Code Description Severity 0x0008 System Password changed Informational 0x0109 UPS Switched to battery backup power Warning Ox030F Environment High humidity threshold violation on probe 1 Severe z U die C O z O O C x thea O E Eine T Z 158 Detailed Event Action Configuration page Each event code on the Event List page is a link to a page that allows you to do the following e Change the selected event s severity level e Enable or disable whether the event uses the Event Log Syslog messages SNMP traps paging or e mail notifications e Reset the event to its default configuration D do Av U el C O E O O C 2 x the O E ai T Z 159 Data Menu Web Interface Only Log Option Use this option to access a log that stores information about the UPS the power input to that UPS and the ambient temperature and relative humidity measured by an environmental monitor s probes Use the Data menu s Configuration option to define how frequently data is s
148. ment Card The Management Card s SNMP interface also allows you to use an SNMP browser with the PowerNet MIB to manage the UPS and environmental monitor For more information about the Management Card s internal user interfaces see Control Console and Web Interface for more information about how to use the APC MIB with an SNMP browser see the PowerNet SNMP Management Information Base MIB Reference Guide doc en Mibguide pdf which is provided on the APC Network Management Card utility CD Access priority for logging on Only one user at a time can log on to the Management Card to use its internal user interface features The priority for access is as follows e Local access to the control console from a computer with a direct serial connection to the Management Card always has the highest priority Telnet or Secure SHell SSH access to the control console from a remote computer has priority over Web access e Web access either directly or through the InfraStruXure Manager has the lowest priority Lo U de C O z O C E 2 x b E asd O Z For information about how SNMP access to the Management Card is controlled see SNMP 5 Y U head C U D O C 2 x O E Q Z Types of user accounts The Management Card has three levels of access Administrator Device Manager and Read Only User all of which are protected by user name and password re
149. meters on the same Web page you can test your configuration by selecting a recipient and sending a test message 70 D do U die C O z O O C x thea O E ai T Z Conversion of event codes If Send Out of Band Management Card Event Codes is enabled for a paging recipient any Network Management Card event code is automatically converted to a default Out of Band Management Card event code in paging notifications to that recipient correspond to the codes generated by the Integrated Environmental Monitor of an AP9618 Network Management Card EM MDM Therefore codes 16 through 19 in the last of the following conversion tables have been created so that the Network Management Card event codes from the Integrated Environmental Monitor can be converted to codes that are compatible with numeric pagers O An Out of Band Management Card does not have event codes that Note For an explanation of the format of the message that a numeric pager will display when these converted event codes are used see Paging message formats 71 One of the following event codes is sent when the UPS starts up shuts down switches to battery operation or has a battery related problem Out of Band Management Card Network Management Card A Event a Event 0 UPS ON BATTERY 0x0109 UPS Switched to battery backup power 1 AC FAIL LOW BATTERY 0x010F UPS Battery power is low and will soon be exh
150. n the outlet group off after the number of seconds configured for reboot Power Off Delay then turn it on after the number of seconds configured for Reboot Duration and Power On Delay U died C O O O C 2 x thes O E ld T Z D do U died C O E O O C x the O E ai T Z Outlet Group Events and Traps A change in the state of any outlet group generates the event UPS Outlet Group turned on with a default severity level of Informational or UPS Outlet Group turned off with a default severity level of Warning The event messages are UPS Outlet Group group_number group_name action due to reason and UPS Outlet Group group_number group name action due to reason For example UPS Outlet Group 1 Web Server turned on due to user control UPS Outlet Group 3 Printer turned off due to line fail By default each of these events generates an event log entry an e mail notification and a Syslog message If you configure trap receivers for these events SNMP trap 298 is generated when an outlet group turns on and SNMP trap 299 is generated when an outlet group turns off with the event messages as trap arguments and with the default severity levels the same as for the events 111 D do Av U el C O E O O C 2 x the O E ai T Z Configuration Overview The UPS menu s Configuration option provides access
151. nagement Card see Environment Menu Network option To do any of the following tasks see Network Menu e Configure the Management Card s TCP IP settings or when the Management Card will obtain its TCP IP settings from a server configure the settings for the type of server DHCP or BOOTP to be used e Use the Ping utility e Define settings that affect the FTP Telnet Web interface and SSL SNMP e mail DNS Syslog and WAP Wireless Application Protocol features of the Management Card e Configure paging parameters for analog or Telolocator Alphanumeric Protocol TAP paging 23 D do U die C O z O O C x thea O E ai T Z System option To do any of the following tasks see System Menu e Control Administrator and Device Manager access You can control Read Only User access by using the Web interface only e Define the system Name Contact and Location values e Set the Date and Time used by the Management Card e Through the Tools menu Restart the Management Card Reset parameters to their default values Delete SSH host keys and SSL certificates e Configure modem parameters including dial in access to the control console at an AP9618 Network Management Card using that Management Card s internal analog modem e Access system information about the Management Card 24 Web Interface Introduction Overview The Web interface provides options
152. ncluded If the device such as a UPS or Integrated Environmental Monitor is not present or for some other reason is not discovered the config ini file contains a message under the appropriate section name instead of keywords and values For example UPS not discovered IEM not discovered If you did not intend to export the configuration of the device as part of the ini file import ignore these messages Errors generated by overridden values The Override keyword and its value will generate error messages in the event log when it blocks the exporting of values See Contents of the ini file for information about which values are overridden The overridden values are device specific and not appropriate to export to other Management Cards Therefore you can ignore these error messages To prevent these error messages from occurring you can delete the lines that contain the Override keyword and the lines that contain the values that they override Do not delete or change the line containing the section heading z U died C O E O O C x thes O E Eine T Z 214 D do U died C O E O O C 2 x the O E ai T Z Using the APC Device IP Configuration Wizard On Windows operating systems instead of using the preceding procedure for exporting ini files you can choose to update the basic TCP IP settings of Management Cards by using the APC Device IP Configuration Wiz
153. network has both Network Management Cards and Out of Band Management Cards and you want paging notifications to use the same event codes regardless of which card reports the event Default Disabled NOTE By default Out of Band Management Cards enable paging for some events for which Network Management Cards do not By default Network Management Cards enable paging for severe events only To ensure that paging is enabled for the same events throughout your system you can enable or disable paging for individual events through the user interface of either card 69 D do U died C O E O O C x the O E ai T Z Parameter Description TAP mode TAP Carrier An identifier name string for the TAP service provider that this pager uses Pager The numeric identifier of this pager i e its TAP ID The TAP ID is Number usually the pager s phone number but some TAP service providers require that the TAP ID also include the area code If you are uncertain of the TAP ID check with the TAP carrier To use the Network Management Card interface to enable or disable paging for an event see Event Actions Web Interface Only To understand how Network Management Card event codes are converted to default Out of Band Management Card event codes see Conversion of event codes Test your paging configuration Web interface only When you finish configuring paging para
154. network through a Network Management Card APC network management applications PowerChute Network Shutdown provides unattended remote graceful shutdown of computers that are connected to APC UPSs APC InfraStruXure Manager provides enterprise level power management and device management for APC agents UPS models information controllers and environmental monitors PowerChute Business Edition provides departmental level safe system shutdown and UPS management for workstations and servers APC InfraStruXure Manager provides the power management software for an InfraStruXure system e APC Wizard utilities The APC Device IP Configuration Wizard configures the basic settings of one or more Network Management Cards over the network The APC Security Wizard creates components needed for high security for the Network Management Card on the network when you are using Secure Socket Layer SSL and related protocols and encryption routines A Management Information Base MIB browser uses the OIDs of the APC MIB to perform SNMP SETs and GETs on a UPS Internal Management Features Overview The Management Card has two internal interfaces control console and Web interface which provide menus with options that allow you to manage the UPS an environmental monitor either the Integrated Environmental Monitor at an AP9618 or AP9619 Network Management Card or an external environmental monitor and the Manage
155. ng your user name and password MD5 authentication however requires you to enter your user name and password even to access a cached Web page e g when you use the Back button of Microsoft Internet Explorer Therefore if you are use the SSL and TLS protocols without also using MD5 authentication always close your browser session before you leave your computer unattended Note 181 z U died C O E O O C x the O E Eine T Z Creating and Installing Digital Certificates Purpose For network communication that requires a higher level of security than password encryption the Web interface of the Network Management Card supports the use of digital certificates with the Secure Socket Layer SSL protocol Digital certificates can authenticate the Network Management Card the server to the Web browser the SSL client The sections that follow summarize the three methods of creating implementing and using digital certificates Read these sections to determine the most appropriate method for your system e Method 1 Use the Network Management Card s auto generated default certificate e Method 2 Use the APC Security Wizard to create a CA certificate and a server certificate e Method 3 Use the APC Security Wizard to create a certificate signing request to be signed by the root certificate of an external Certificate Authority and to create a server certificate operates its own Certificate Authority
156. nt Card see the Network Management Card nstallation and Quick Start Manual doc en insguide pdf provided on the APC Network Management Card utility CD and in printed form e Advanced settings define the Management Card s host and domain names as well as Ethernet port speed BOOTP and DHCP settings used by the Management Card Current TCP IP settings fields The current values for System IP Subnet Mask and Default Gateway and the Management Card s MAC Address Host Name Domain Name and Ethernet Port Speed values are displayed above the TCP IP settings in the control console and the Web interface z U died C O E O O C x thes O E Eine T Z 39 z U die C O z O O C x thea O E Eine T Z Boot mode setting This setting selects which method will be used to define the Management Card s TCP IP settings whenever the Management Card turns on resets or restarts e Manual Three settings System IP Subnet Mask and Default Gateway which are available only when Manual is used to define the needed TCP IP settings e BOOTP only A BOOTP server provides the TCP IP settings e DHCP only A DHCP server provides the TCP IP settings e DHCP 8 BOOTP The Management Card will attempt to get its TCP IP settings from a BOOTP server first and then if it cannot discover a BOOTP server from a DHCP server mode from its default DHCP 8 BOOTP setting to BOOTP only o
157. omputer Time to Network Management Card values to match the date and time settings of the computer you Note are using to access the Web interface Synchronize with Network Time Protocol NTP Server Use this option or Network Time Protocol NTP in the control console to have an NTP Server update the date and time for the Management Card automatically In the control console use the NTP Client option to enable or disable the default the NTP Server updates In the Web interface Note Use the Set Manually option to disable the updates Setting Definition Primary NTP Server Identifies the IP address or domain name of the primary NTP server Secondary NTP Identifies the IP address or domain name of the secondary NTP Server server when a secondary server is available GMT Offset Time Defines the offset from Greenwich Mean Time GMT based on Zone the Management Card s time zone Update Interval Defines how often in hours the Management Card accesses the NTP Server for an update The minimum is 1 hour the maximum is 8760 hours 1 year Use Update Using NTP Now to initiate an immediate update as well 84 z U die C O z O O C x thea O E Eine T Z Tools Initiating an action Use this drop down list in the Web interface or the equivalent menu options in the control console to restart the interface of the Management Card to reset some or all of i
158. on process two minutes time period is added to the calculated total for Maximum Shutdown Time to allow for any unusual delays that might occur in notifying servers to shut down For a flowchart of the negotiation process see the PCNS Maximum Shutdown Time Negotiation pdf file provided in the trouble directory on the APC Network Management Card utility CD The trouble directory also has two other flowchart presentations about PowerChute Network Shutdown PCNS Shutdown Behavior pdf and PCNS Low Battery Shutdown Behavior pdf 127 D do U el C O E O O C 2 x the O E ai T Z Scheduling UPS Shutdown Web interface only Overview You can schedule shutdowns on a daily weekly or one time basis and you can schedule them for a single UPS or for all UPSs in a Synchronized Control Group For more information about how to use this option see the following sections Examples e How to schedule a shutdown e How to schedule a synchronized shutdown e How to edit disable or delete a shutdown 128 U died C O O O C 2 x thes O gt old T Z Examples The following web page provides examples of Daily Weekly and One Time shutdowns that were scheduled using the Scheduling option which is available in the Web interface only Dady Dmi al 20 00 feet Day at 00 00 Enahied Coe a ook Fr ai 20 00 Followng Bon at Gi ittrabed Once 107170039 ar 20 00 0102 2
159. or Device Manager device is the default for User Name and apc is the default for Password 3 Use the get command to transmit the text version of the event log or data log to your local drive ftp gt get event txt or ftp gt get data txt 4 You can use the del command to clear the contents of the event log or data log ftp gt del event txt or ftp gt del data txt You will not be asked to confirm the deletion If you clear the data log the event log records a deleted log event If you clear the event log a new event txt file is created to record the deleted log event 5 Type quit at the ftp gt prompt to exit from FTP D do U die C O z O O C x thea O E ai T Z 148 D do U die C O z O O C x thea O E aba T Z Event Actions Web Interface Only Overview Use the Actions option in the Events menu to do the following e Select which actions will occur for events that have a severity level Event Log selects which severity levels cause an event to be logged See Event Log action Syslog selects which severity levels cause messages to be sent to Syslog servers to log events See Syslog action SNMP Traps selects which severity levels generate SNMP traps and which trap receivers are notified for events of each severity level See SNMP Traps action Email selects which severity levels cause e mail n
160. or information on DHCP and DHCP options see RFC2131 and RFC2132 See also U die C O z 7 O C 2 x de O gt dad T Z 162 DHCP amp BOOTP boot process When Boot mode is set to its default DHCP amp BOOTP setting the following occurs when the Management Card is turned on or reset 1 The Management Card makes up to five requests for its network assignment from any BOOTP server If a valid BOOTP response is received the Management Card starts the network services and sets Boot mode to BOOTP Only 2 If the Management Card fails to receive a valid BOOTP response after five BOOTP requests the Management Card makes up to five requests for its network assignment from any DHCP server If a valid DHCP response is received the Management Card starts the network services and sets Boot mode to DHCP Only the DHCP amp BOOTP setting for Boot mode enable the option Remain in DHCP amp BOOTP mode after accepting Note TCP IP settings which is disabled by default T To configure the Management Card so that it always uses 3 If the Management Card fails to receive a valid DHCP response after five DHCP requests it repeats sending BOOTP and DHCP requests until it receives a valid network assignment first it sends a BOOTP request every 32 seconds for 12 minutes then it sends one DHCP request with a time out of 64 seconds and so forth z U died C O E O O C x thes O
161. or one UPS or Synchronized Control Group 105 Turn UPS On for one UPS or Synchronized Control Group 105 245 U die C O 7 O C 2 x the O E end T Z U Unidentified traps troubleshooting 207 Up Time control console main screen 19 Web interface 30 Update Interval Date amp Time setting 84 Upgrade kits to add modem and environmental monitor 2 Upgrading firmware without using a utility 222 UPS menu 90 Alarm threshold settings 114 Configuration 112 119 Detailed Status 92 Detailed UPS Information 92 Diagnostics option 99 Faults amp Alarms 92 General Settings configuration 117 Module Diagnostics amp Information 123 Module Status 123 Output Power Status 94 Scheduled Tests 101 Shutdown Parameters 115 status 92 UPS Name setting 117 UPS not discovered message 214 UPS status icons in the Web interface 31 URL address formats 28 Use SMTP Server Email Recipients 156 User access identification control console interface 19 User accounts types 6 User Class setting 42 165 User configuration files contents 209 customizing 211 exporting system time separately 211 messages for undiscovered devices 214 overriding device specific values 209 retrieving and exporting 208 system event and error messages 213 using the APC utility to retrieve and transfer the files 210 228 User Manager option to configure access 82 User Name change immediately for security 173 default for Administrator Dev
162. ore paging begins when any on battery event occurs This setting determines how sensitive the paging function is to brief power disturbances Default 0 Maximum 120 Repeat The number of times that the Management Card will page a recipient Default 1 The page will not be repeated Maximum 5 NOTE This setting affects all configured paging recipients With an Out of Band Management Card you can configure a different number of times for each paging recipient Page Interval The number of minutes between paging cycles i e after all of the configured paging recipients have been paged and before the next retry begins If the value is 0 the next cycle begins without a delay Default 1 Maximum 10 Numeric Site ID An 8 digit unique identification number for the UPS connected to this Network Management Card e This number is sent as part of each paging message from this Management Card to a numeric non TAP pager e This number is sent as part of each paging message from this Management Card to a TAP pager if Numeric Site ID is the value configured for Site ID Mode Site Name TAP only An alphanumeric character string that identifies the UPS connected to this Network Management Card This string is sent as part of each paging message from this Management Card to a TAP pager if Site Name is the value configured for Site ID Mode Maximum 30 characters 66 D dh U el C O z O
163. otifications and which e mail recipients receive e mail for events of each severity level See Email action Paging selects which severity levels initiate paging and which paging recipients are paged for events of each severity level See Paging action 149 z U die C O z O O C x the O E Eine T Z e Click Details for a complete list of the Management Card System UPS and environmental monitor Environment events that can occur and then edit the actions that will occur for an individual event Click Hide Details to return to the Actions option See How to Configure Individual Events Severity levels Except for some System Management Card events that do not have a severity level events are assigned a default severity level e Informational Indicates an event that requires no action such as a notification of a return from an abnormal condition e Warning Indicates an event that may need to be addressed if the condition continues but which does not require immediate attention e Severe Indicates an event that requires immediate attention Unless resolved severe UPS and Management Card events can cause incorrect operation of the UPS or its supported equipment or can result in the loss of UPS protection during a power failure Severe environmental monitoring device events warn of abnormal environmental conditions or possible security violations Event Log action
164. oup names 121 Load Current and Load Power Output Power Status 95 Load shedding settings for outlet groups 122 Local SMTP Server 156 Location system value 83 Lock icon indicating SSL is enabled 59 Logging on DNS name or IP address matched to common name 27 error messages for Web interface 28 Web interface 27 Login date and time control console 19 Web interface 30 Low Transfer Voltage setting Smart UPS and Matrix UPS 113 Low Battery Duration 115 M Main screen information fields displayed 19 status fields displayed 20 Management Card port assignment 173 r preventing restart for inactivity 12 U die C O 7 O C 2 x the O E end T Z troubleshooting access problems 205 Management Card Wizard 216 Manual boot mode setting 40 Manual option to set date and time 84 Map to Syslog s Priorities 56 Maximum Line Voltage Utility Voltage Status 93 Maximum Shutdown Time PowerChute Network Shutdown 115 Maximum Shutdown Time setting 125 negotiation 126 negotiation flow charts 127 MD5 browser settings required 26 enabling 175 how it performs authentication 176 requirement of login credentials to access cached Web page 181 Menus Configuration 112 115 119 Control 102 Control Console 21 Data 34 160 Device Manager 90 Environment 34 137 event related 34 Events 34 141 Help 35 Links 36 87 Network 34 37 Outlet Groups 119 System 35 80 UPS 34 90 112 119 MIB II Iden
165. oup after input power fails for longer than the number of seconds you specify Turn off when a power failure and battery capacity is less than n Turn off the outlet group when input power fails and battery capacity drops below the percentage you specify Turn off when the UPS percent load is greater than n Turn off the outlet group when the output drawn from the UPS exceeds the percentage of UPS output overload that you specify Group On Settings Turn on when the UPS returns from a power failure after the duration of n seconds After the UPS switches from battery power to input power wait the number of seconds you specify before the outlet group turns on Turn on when the UPS returns from a power failure after battery capacity is greater than n Turn on the outlet group after input power to the UPS is restored and UPS battery capacity reaches the percentage of full capacity that you specify 122 D do U died C O E O O C x the O E ai T Z Module Status Symmetra UPS or Symmetra PX UPS Menu options Symmetra UPS models have a Module Status option in the Web interface that provides status information about the modules used at that UPS Symmetra UPS and Symmetra PX UPS models have the following options in the UPS menu of the control console e Module Diagnostics amp Information provides module status e Raw Status Data provides diagnosti
166. out System This option identifies hardware information for the Management Card including Model Number Serial Number Manufacture Date Hardware Revision MAC Address and Flash Type The hardware information will never change For example if you use an AP9168U upgrade kit to convert an AP9617 Network Management Card EX to an AP9618 Network Management Card EM MDM the About System option still reports AP9617 for that Management Card s model number In the Web interface except for Flash Type this hardware information is reported by the About System option in the Note Help menu D do U el C O E O O C 2 x the O E ai T Z 89 U ed C O O C E 2 x de O gt aad O Z UPS Menu Introduction Overview In the Web interface the UPS menu is in the navigation menu in the control console you access the UPS menu through the Device Manager option in the Control Console menu The menu is named with the model name of the UPS you are using UPS menu options The UPS menu options and the information they provide vary by UPS model For information about the UPS menu options available in both the control console and the Web interface see the following e UPS Status e Diagnostics e Control e Configuration e Outlet Groups Smart UPS XLM e PowerChute UPS PowerChute Network Shutdown e Module Status Symmetra UPS or Symmetra PX UPS e Scheduling U
167. quirements An Administrator can use all of the management menus available in the control console and the Web interface The Administrator s default User Name and Password values are both apc A Device Manager can access only the Log option in the Events menu and use the UPS and Environment menus The Device Manager s default user name is device and the default password is apc A Read Only User has the following restricted access Access through the Web interface only Access to the same menus as a Device Manager but without the capability to change configurations control devices delete data or use FTP related options Links to configuration options are visible but disabled and the event and data logs display no Delete button The Read Only User s default User Name is readonly and the default Password is apc To set User Name and Password values for the three account types see User Manager Q You must use the Web interface to configure values for the Read Only User Note Front Panel Introduction The figures below identify the front panel features of the three versions AP9617 AP9618 and AP9619 of the Network Management Card AP9617 10 100Base T Link RX TX Status o APC Smart Slot AP9617 Network Management Card EX www apc c Includes Status LEDs Reset button and 10 100Base T connector AP9618 Output Pwr Zone 1 2 Probe Modem 10 100Base T N N C 0 Q C
168. r DHCP only depending on the type of server that supplied the Note TCP IP settings to the Management Card T An After IP Assignment setting by default will switch Boot For information about the After IP Assignment setting and other settings that affect how the Management Card uses BOOTP and DHCP see Advanced settings For more information about how to use DHCP see Boot Mode 40 U die C O z O O C 2 x de O E led T Z Advanced settings The boot mode affects which settings are available e Two settings are available for all Boot mode selections to define the Management Card s Host Name and Domain Name values Host Name When an Administrator configures a host name here and a domain name in the Domain Name field users can then enter a host name in any field in the Network Management Card interface except e mail addresses that accepts a domain name as input Domain Name An Administrator needs to configures the domain name here only In all other fields in the Network Management Card interface except e mail addresses that accept domain names the Management Card will add this domain name when only a host name is entered To override the expansion of a specified host name by the addition of the domain name do one of the following Note e To override the behavior in all instances set the domain name field in Configure General Settings to its default somedomain comorto0 0
169. r Silcon UPS 109 Access Access Type setting for SNMP 54 FTP Server 45 limiting NMS SNMP access by IP address 53 locally to the control console 15 priority for logging on 5 remotely to the control console 14 security options for each interface 171 troubleshooting 206 Actions option Events menu 149 Actual Battery Bus Voltage 97 Actual Battery Voltage 97 Add Client IP PowerChute Network Shutdown 125 Advanced settings TCP IP 41 Alarm threshold settings Symmetra or Symmetra PX UPS 114 Analog modem AP9618 feature 2 configuring control console dial in 88 connector on AP9618 faceplate 7 modem connector 9 using for control console access 13 AP9618U upgrade kit 2 64 AP9619U upgrade kit 2 APC OS 35 Apparent Load Power Output Power Status 95 Apply Local Computer Time 84 Audible Alarm setting 117 Authentication as a User Manager setting 82 MD5 175 Phrase User Manager setting 82 SNMP Traps 152 with SSL 180 Authentication Traps setting 152 Auto Logout User Manager setting 82 Automatic Load Shedding for Outlet Groups 122 B Battery settings for capacity current and voltage 97 Boot mode process 162 settings 40 BOOTP After IP Assignment setting 166 Boot mode settings 40 Communication settings 41 DHCP 8 BOOTP boot process 163 Remain in DHCP 8 BOOTP mode setting 166 Status LED indication for making BOOTP requests 10 BOOTP Only boot mode setting 40 Browsers CA certificates in browser s store cache 180 supported for
170. ress or if DNS is configured The DNS name of the SMTP server Server NOTE This definition is required only when the SMTP Server option is set to Local See Email Recipients From The contents of the From field in the format user domain com if an IP Address address is specified as SMTP Server or user P_address if DNS is configured and the DNS name is specified as SMTP Server in the e mail messages sent by the Management Card U die C O 7 O C 2 x the O gt had T Z NOTE The SMTP server s configuration may require that you use a valid user account on the server for this setting See the server s documentation for more information 154 Email Recipients In the Web interface use the Recipients option in the Events menu or the Configure the Email recipients link in the Email Configuration page to identify up to four e mail recipients Use the Email Test option to send a test message to a configured recipient In the control console use the Email option in the Network Menu to access the e mail recipient settings D do Av U el C O E O O C 2 x the O E ai T Z 155 U die C O 7 O C 2 x the O gt old T Z Setting Description To Addresst Use SMTP Server Defines the user and domain names of the recipient To use e mail for paging use the e mail address for that recipient s p
171. rk Shutdown utility Limits SNMP traps and e mail notifications based on the severity level of the UPS or system events Provides a selection of security protocols for authentication and encryption Y U head C D D O C x O E D Z e AP9618 Network Management Card EM MDM Includes all AP9617 features and the following An Integrated Environmental Monitor that includes a temperature probe input contacts and an output relay An internal analog modem A paging feature that lets you configure any event so that a page will be sent to one or more configured analog or digital pagers when the event occurs This feature includes call back capabilities An option lets you convert Network Management Card UPS and environmental monitoring event codes to the default Out of Band Management Card event codes supplemented by several additional numerical codes e AP9619 Network Management Card EM Includes all AP9617 features and an Integrated Environmental Monitor that includes a temperature probe input contacts and an output relay Kits are available to upgrade AP9617 to include the features of AP9618 AP9618U kit or AP9619 AP9619U kit The AP9618U kit can also upgrade an AP9619 Management Card to include the AP9618 analog modem feature Note For an AP9618 Network Management Card EM MDM or AP9619 Network Management Card EM you can also purchase a humidity probe from APC
172. rkstations 216 D do U el C O z O O C x thea O E ai T Z Install the Wizard Automated installation If autorun is enabled on your CD ROM drive the installation program starts automatically when you insert the CD Manual installation If autorun is not enabled on your CD ROM drive run setup exe in the Wizard directory on the CD and follow the on screen instructions You can also download the latest version of the APC Device IP Configuration Wizard from the APC web site www apc com and run setup exe from the folder to which you downloaded it 217 U die C O 7 O C 2 x the O E end T Z Use the Wizard Launch the Wizard The installation creates a shortcut link in the Start menu that you can use to launch the Wizard Configure the basic TCP IP settings remotely Prepare to configure the settings Before you run the Wizard be sure that you have the information you will need during the configuration procedure 1 Contact your network administrator to obtain valid TCP IP settings to use 2 If you are configuring multiple unconfigured Network Management Cards obtain the MAC address of each one so that you can identify each Network Management Card that the Wizard discovers The Wizard displays the MAC address for a discovered card on the same screen on which you then enter the TCP IP settings e For Network Management Cards that you install the
173. rm life support device includes but is not limited to neonatal oxygen analyzers nerve stimulators whether used for anesthesia pain relief or other purposes autotransfusion devices blood pumps defibrillators arrhythmia detectors and alarms pacemakers hemodialysis systems peritoneal dialysis systems neonatal ventilator incubators ventilators for adults and infants anesthesia ventilators infusion pumps and any other devices designated as critical by the U S FDA Hospital grade wiring devices and leakage current protection may be ordered as options on many APC UPS systems APC does not claim that units with these modifications are certified or listed as hospital grade by APC or any other organization Therefore these units do not meet the requirements for use in direct patient care U die C O 7 O C 2 x the O gt old T Z 234 D do Av U el C O E O O C 2 x the O E ai T Z Specifications Electrical Item Specification Acceptable input voltage 19 30 VDC Maximum total current draw 110 mA Physical Item Specification Size H x W x D 1 46 x 4 75 x 4 3 in 3 7 x12 1 x10 9 cm Weight 25 lb 11 kg Shipping weight 8 lb 36 kg 235 jo U el C O O O C 2 x de O gt dd T Z U 2 gt LLI V _ A About System 35 Accept Remote Turn Off Commands fo
174. rom the file that you export 211 z U die C O z O O C x thea O E Eine T Z Exporting the file to a single Management Card To export the ini file to another Network Management Card use any of the file transfer protocols supported by Network Management Cards including FTP FTP Client SCP and TFTP The following example uses FTP 1 From the folder containing the customized ini file and its copy use FTP to log in to the Management Card to which you are exporting the ini file For example ftp gt open 158 165 4 135 2 Export the copy of the customized ini file The receiving Management Card accepts any file name that has the ini suffix is no more than 64 characters in length and is exported to its root directory ftp gt put filename ini Exporting the file to multiple Management Cards To export the ini file to multiple Network Management Cards e Use FTP or SCP but write a script that incorporates and repeats the steps used for exporting the file to a single Management Card e Use a batch processing file and the APC ini file utility To create the batch file and use the utility see Release Notes ini File Utility version 1 0 doc en ininotes pdf on the APC See also Network Management Card utility CD 212 The Upload Event and Error Messages The event and its error messages The following system event occurs when the receiving Network Management Card completes using the ini f
175. root certificate Certificate Authority root certificate that the APC Security Wizard uses to sign all server certificates and which you then install into the certificate store cache of the browser of each user who needs access to the Management Card e A server certificate that you upload to the Management Card When the APC Security Wizard creates a server certificate it uses the CA root certificate to sign the server certificate The Web browser authenticates the Management Card sending or requesting data e To identify the Management Card the browser uses the common name IP address or DNS name of the Management Card that was specified in the server certificate s distinguished name when the certificate was created e To confirm that the server certificate is signed by a trusted signing authority the browser compares the signature of the server certificate with the signature in the root certificate cached in the browser An expiration date confirms whether the server certificate is current This method has the following advantages and disadvantages e Advantages Before they are transmitted the user name and password for Management Card access and all data to and from the Management Card are encrypted The length of the public key RSA key that is used for encryption when setting up an SSL session is 1024 bits providing more complex encryption and consequently a higher level of security than 185 D do
176. root certificate is valid for 10 years from the current date and time but you can edit the Validity Period Note Start and Validity Period End fields On the next screen review the summary of the certificate Scroll downward to view the certificate s unique serial number and fingerprints To make any changes to the information you provided click Back and revise the information 195 z U die C O z O O C x the O E Eine T Z Q The certificate s subject information and the certificate s issuer information should be identical Note 7 The last screen verifies that the certificate has been created and instructs you on the next tasks This screen displays the location and name of the p15 file that you will use to sign the server certificates This screen also displays the location and name of the crt file which is the CA root certificate that you will load into the browser of each user who needs to access the Management Card Load the CA root certificate to your browser Load the crt file to the browser of each user who needs to access the Management Card See the help system of the browser for information on how to load the crt file into the browser s certificate store cache Following is See also A Summary of the procedure for Microsoft Internet Explorer 1 Select Tools then Internet Options from the menu bar 2 On the Content tab in the Internet Options dialog box click
177. rt used for communications by HTTPS with the Management Card The default is 443 You can change the Port setting to the number of any unused port between 5000 and 32768 to enhance the protection provided by User Name and Password settings You must then use a colon in the command line to specify the non default port number For example for a port number of 6502 and a Management Card IP address of 152 214 12 114 you would use this command https 152 214 12 114 6502 60 D do U died C O E O O C x the O E ai T Z Option Description SSL Server Configuration CipherSuite Enables or disables the following SSL encryption ciphers and hash algorithms To access these options in the control console choose Web SSL then Advanced SSL TLS Configuration NOTE All of these encryption ciphers and hash algorithms use the RSA public key algorithm DES SSL_RSA_WITH_DES_CBC_SHA a block cipher with a key length of 56 bits The Secure Hash Algorithm SHA is used for authentication 3DES SSL_RSA_WITH_3DES_EDE_CBC_SHA a block cipher with a key length of 168 bits A Secure Hash Algorithm SHA is used for authentication e RC4 SSL_RSA_WITH_RC4_128 MD5 a stream cipher with a key length of 128 bits with an RSA key exchange algorithm and with a Message Digest 5 MD5 hash algorithm used for authentication This selection is enabled by default e RC4 SSL_RSA_WITH_RC4_1
178. s for FTP 2 Use an SCP command line to transfer the AOS firmware module to the Management Card The following example assumes a Management Card IP address of 158 205 6 185 and an AOS module of apc_hw02_aos_261 bin scp apc hw02 aos 261 bin apc 158 205 6 185 apc_hw02 aos 261 bin 3 Use a similar SCP command line with the name of the application module instead of the AOS module to transfer the application module to the Management Card z U died C O E O O C x thes O E Eine T Z 227 How to upgrade multiple Management Cards Export configuration settings You can create batch files and use an APC utility to retrieve configuration settings from multiple Management Cards and export them to other Management Cards See Release Notes ini File Utility version 1 0 doc en ininotes pdf on the APC Network Management Card See also utility CD Use FTP or SCP to upgrade multiple Management Cards To upgrade multiple Network Management Cards using an FTP client or using SCP write a script which automatically performs the procedure For FTP use the steps in Use FTP or SCP to upgrade one Management Card D do U el C O E O O C 2 x the O E ai T Z 228 U died C O O O C 2 x thes O E ld T Z Use XMODEM to upgrade one Management Card Q You cannot upgrade the AOS firmware module of any APC device directly from firmware version 1
179. s in the Web browser s URL address field and press ENTER Except when you specify a non default web server port in Internet Explorer http or https is automatically added by the browser Internet Explorer only someone is logged onto the Web Note interface or control console If the error No Response Netscape or This page cannot be displayed Internet Explorer occurs Web access may be disabled or the Management Card may use a non default Web server port that you did not specify correctly in the address For Internet Explorer you must type http or https as part of the address when any port other than 80 is used Q If the error You are not authorized to view this page occurs e For a DNS name of Web1 the entry would be one of the following http Web1 if HTTP is your access mode https Web1 if HTTPS SSL TLS is your access mode For a System IP address of 139 225 6 133 when the Management Card uses the default port 80 at the Web server the entry would be one of the following http 139 225 6 133 if HTTP is your access mode https 139 225 6 133 if HTTPS SSL TLS is your access mode For a System IP address of 139 225 6 133 when the Management Card uses a non default port 5000 in this example at the Web server the entry would be one of the following http 139 225 6 133 5000 if HTTP is your access mode https 139 225 6 133 5000 if HTTPS SSL TLS is your a
180. s its Maximum Shutdown Time plus 2 minutes to allow time for PowerChute Network Shutdown to shut down its server safely and its Shutdown Delay See Maximum Shutdown Time negotiation and Shutdown Parameters When input power returns the UPS turns on output power after two configured periods of time its Sleep Time and Return Delay See Shutdown Parameters e For a synchronized control group action the Management Card of the UPS initiating the action waits up to the number of seconds configured as its Power Synchronized Delay for enabled group members to regain input power before it starts the Return Delay If all group members have already regained input power the Power Synchronized Delay is omitted If all group members regain input power during the delay the remainder of the delay is cancelled See Configure Synchronized Control Put UPS In Bypass Take UPS Off Bypass Controls the use of bypass mode which allows maintenance to be performed at a Matrix UPS a Symmetra UPS and some Smart UPS models without turning off power at the UPS 1 When you select Yes for the Web interface s Signal servers option initiating a Turn UPS Off Reboot UPS or Put UPS To Sleep action is equivalent to selecting Turn UPS Off Gracefully Reboot UPS Gracefully or Put UPS To Sleep Gracefully in the control console 108 U died C O z O O C 2 x de O gt dad T Z Outlet group behavior
181. s outlet groups remain off until you turn on its power again If the UPS is a member of a Synchronized Control Group this action turns off power at all UPSs that are enabled members of the group No Shutdown Delay value is used The UPSs turn off after a few seconds and they remain off until you turn on their power again See Shutdown Parameters NOTE For a synchronized turn off action that uses the Shutdown Delay of the initiating UPS use SNMP Set the value turnUpsSyncGroupOffAfterDelay 5 for the upsAdvControlUpsOff OID Turn UPS Off Gracefully control console This action turns off outlet power of the UPS and for a Smart UPS XLM model all its outlet groups after the UPS s Maximum Shutdown Time plus two minutes and its Shutdown Delay See Maximum Shutdown Time negotiation and Shutdown Parameters For a Synchronized Control Group the action is performed using the delays configured for the group member that initiated the action 1 When you select Yes for the Web interface s Signal servers option initiating a Turn UPS Off Reboot UPS or Put UPS To Sleep action is equivalent to selecting Turn UPS Off Gracefully Reboot UPS Gracefully or Put UPS To Sleep Gracefully in the control console 105 U and C U D O E x theses E D Z Action Definition Reboot UPS This option restarts the attached equipment by doing the following Turns of
182. s used to provide the required TCP IP values e Use the Ping utility e Define and display settings that affect the Management Card s settings for DNS FTP Telnet SSH SNMP E mail Syslog the Web interface SSL TLS and WAP for Smart UPS models only e Set up and configure the paging features available if you have an AP9618 Network Management Card EM MDM which has an internal analog modem Q Only an Administrator has access to the Network menu Note U ell C U D O E i x theses E D Z 37 Menu options Unless noted the following menu options are available in the control console and Web interface e TCP IP e DNS e Send DNS Query Web interface e Ping utility control console e FTP Server e Telnet SSH e SNMP e Email e Syslog e Web SSL e WAP for Smart UPS models only e Paging D do Av U ojal C O E O O C 2 x the O E ai T Z 38 Option Settings TCP IP This option accesses the following settings e A Boot mode setting selects the method used to define the TCP IP values that a Management Card needs to operate on the network System IP The IP address of the Management Card Subnet Mask The subnet mask value Default Gateway The IP address of the default gateway For information about the watchdog role of the default gateway see Resetting the network timer To configure the initial TCP IP settings when you install the Manageme
183. se files will not work with products such as OpenSSL and Microsoft IIS D do A7 U ja C O E O O C x ha O E ai T Z 193 U died C O O O C 2 x thes O gt end T Z Create a Root Certificate amp Server Certificates Summary Use this procedure if your company or agency does not have its own Certificate Authority and you do not want to use a commercial Certificate Authority to sign your server certificates the APC Security Wizard is 1024 bits The default key generated by the Management Card if you do not use the Note Wizard is 768 bits e Create a CA root certificate that will be used to sign all server certificates to be used with Network Management Cards During this task two files are created T The public RSA key that is part of a certificate generated by The file with the p15 extension is an encrypted file which contains the Certificate Authority s private key and public root certificate This file signs the server certificates The file with the crt extension which contains only the Certificate Authority s public root certificate You load this file into each Web browser that will be used to access the Network Management Card so that the browser can validate the server certificate of the Management Card e Create a server certificate which is stored in a file with a p15 extension During this task you are prompted for the CA root c
184. sent to the Management Card s internal modem every time the Management Card restarts or when a setting is changed and accepted Identifies the country in which the modem is used to match the modem s operation to that country s telephone system standards Terminal Interface Allows an advanced user to send commands directly to the modem and view the modem s response using a serial terminal interface session at a baud rate of 38400 When CTRL A is used to end the session the modem is reset to use the Initialization setting Dialback Disables by default or enables dial back With dial back enabled when the user whose telephone number is configured as Dialback String dials in to the Management Card remotely the Management Card terminates the call immediately and calls that user s modem back e Dial back ensures that a dial in control console session can occur only from the phone number configured as Dialback String providing protection from unauthorized access e The cost of the subsequent Control Console session is charged to your company or agency at its telephone calling rate and not to the user at the user s telephone calling rate Dialback String The modem phone number to call back when Dialback is enabled Include any modem commands needed for tasks such as timing waiting for a dial tone or accessing an external telephone line The default and sample dial string is 9 5551234 88 Ab
185. settings Only section headings and keywords supported for the specific device associated with the Management Card from Note Which you retrieve the file are included e Each keyword is followed by an equals sign and the current value for that parameter s setting either the default value if the value has not been specifically configured or the configured value The Override keyword with its default value prevents one or more keywords and their device specific values from being exported e In the NetworkTCP IP section the default value for Override the MAC address of the Management Card blocks the exporting of the values for the keywords SystemIP SubnetMask DefaultGateway and BootMode e In the UPS section the default value for Override the UPS serial number blocks the exporting of the value for the RatedOutputVoltage keyword RatedOutputVoltage and its value are included only in the ini file only if the output voltage of the UPS is configurable You must edit the section SystemDate Time if you want to set the system date and time of a receiving Management Card or cause that Management Card to use an NTP Server to set its date and time See Customizing for configuration guidelines for date and time settings 209 Detailed procedures Use the following procedures to retrieve the settings of one Network Management Card and export them to one or more other Network Management Cards Retrieving To set
186. ss the Reset button a second time immediately while the LED is flashing to reset the user name and password to their defaults temporarily z U die C O z O O C x the O E Eine T Z 6 Press ENTER as many times as necessary to redisplay the User Name prompt then use the default apc for the user name and password If 16 D do U el C O z O O C x thea O E ai T Z you take longer than 30 seconds to log on after the User Name prompt is redisplayed you must repeat step 5 and log on again From the Control Console menu select System then User Manager Select Administrator and change the User Name and Password settings both of which are now defined as apc Press CTRL C log off reconnect any serial cable you disconnected and restart any service you disabled Main Screen Example main screen The following is an example of the screen that appears when you log on to the control console at an AP9618 or AP9619 Management Card that has the Integrated Environmental Monitor s output relay enabled An AP9617 does not have an Integrated Environmental Monitor so it cannot report status for an output relay The Relay OK entry in the Environment status line indicates that the output relay is enabled and that no alarm condition Note exists American Power Conversion Network Management Card AOS MLS lt c gt Copyright 2004 All Rights Reserved Sm
187. system use FTP to retrieve the log file See Security for information on the available protocols and methods for setting up the type of security appropriate for your needs z U died C O E O O C x thes O E Eine T Z 146 D do U died C O E O O C 2 x the O E ai T Z To use SCP to retrieve the files To use SCP to retrieve the event txt file use the following command scp username hostname_or ip address event txt event txt To use SCP to retrieve the data txt file use the following command scp username hostname or ip address data txt data txt To use FTP to retrieve the files To use FTP to retrieve the event txt or data txt file 1 At a command prompt type ftp and the Management Card s IP address and press ENTER If the Port setting for FTP Server in the Network menu has changed from its default value 21 you must use the non default value in the FTP command For Windows FTP clients use the following command including spaces For some FTP clients you must use a colon instead of a space between the IP address and the port number ftp gt open ip address port number To use non default port values to enhance security see Port assignments 147 2 Use the case sensitive User Name and Password for either an Administrator or a Device Manager user to log on For Administrator apc is the default for User Name and Password F
188. t Gateway for the Network Management Card Then click Next gt On the Transmit Current Settings Remotely screen if you check mark Start a Web browser when finished the default Web browser connects to the device that contains the Network Management Card after you transmit the card s settings Click Finish to transmit the TCP IP settings If the IP address you entered is in use on the network the Wizard prompts you to enter an IP address that is not in use Enter a correct IP address and click Finish If you selected Start a Web browser when finished in step 6 you can now configure other parameters through the Web interface of the card or device 220 File Transfers Introduction Overview The Network Management Card automatically recognizes binary firmware files Each of these files contains a header and one or more Cyclical Redundancy Checks CRCs to ensure that the data contained in the file is not corrupted before or during the transfer operation When new firmware is transmitted to the Management Card the program code is updated and new features become available This chapter describes how to transfer firmware files to Network Management Cards To transfer a firmware file to a Management Card see Upgrading Firmware Note To verify a file transfer see Verifying Upgrades and Updates U ell C U D D E x theses E D Z 221 z U del C O E
189. talled or embedded but unconfigured Network Management Card If it finds one it displays the screen with data entry boxes for the TCP IP settings of that card To skip configuring the card whose MAC address is currently displayed click Cancel To configure the TCP IP settings of the next card repeat this procedure beginning at step 4 Configure or reconfigure the TCP IP settings locally To configure a single Network Management Card through a serial connection 1 Contact your network administrator to obtain valid TCP IP settings 2 Connect the serial configuration cable that came with the Network Management Card or with the device that contains an embedded Network Management Card U die C O z 7 O C 2 x de O gt dad T Z 219 z U die C O z O O C x the O E Eine T Z a Connect one end to an available communications port on your computer Make sure no other application is using the port b Connect the other end to the serial port of the card or device From the Start menu launch the Wizard application If the Network Management Card is not configured wait for the Wizard to detect it If you are assigning basic TCP IP settings serially to a Network Management Card click Next gt to move to the next screen Select Locally through the serial port and click Next gt Enter the TCP IP settings System IP Subnet Mask and Defaul
190. te signing request CSR with the information that you want the signed server certificate to contain The Country and Common Name fields are required the other fields are optional For the Common Name field enter the IP Address or DNS name of the Network Management Card By default a server certificate is valid for 10 years from the current date and time but you can edit the Validity Period Note Start and Validity Period End fields On the next screen review the summary of the certificate Scroll downward to view the certificate s unique serial number and fingerprints To make any changes to the information you provided click Back and revise the information Q The certificate s subject information and the certificate s issuer information should be identical Note The last screen verifies that the certificate signing request has been created and displays the location and name of the file which has a csr extension 200 U die C O z 7 O C 2 x de O gt dad T Z 8 Send the certificate signing request to an external Certificate Authority either a commercial Certificate Authority or if applicable a Certificate Authority managed by your own company or agency SS See the instructions provided by the Certificate Authority regarding the signing and issuing of server certificates See also Import the signed certificate When the external Certificate Authority returns
191. ted contact fault cleared 18 INTERNAL PROBE 0x031D Environment Low temperature threshold violation on integrated probe 0x031F Environment High temperature threshold violation on integrated probe 0x0321 Environment Low humidity threshold violation on integrated probe 0x0323 Environment High humidity threshold violation on integrated probe 19 INTERNAL PROBE CLEAR 0x031E Environment Low temperature threshold violation on integrated probe cleared 0x0320 Environment High temperature threshold violation on integrated probe cleared 0x0322 Environment Low humidity threshold violation on integrated probe cleared 0x0324 Environment High humidity threshold violation on integrated probe cleared t The Out of Band Management Card has no event codes or event names for these events which are generated by the Integrated Environmental Monitor of the AP9618 Network Management Card EM MDM 77 z U died C O E O O C x the O E Eine T Z Paging message formats The types of supported pagers display messages in one of the following formats two analog formats and one TAP format Analog Mode Format Network Management Card event code format for numeric pagers only site_ID space character event code e site ID A configurable 8 digit number to identify the location of the UPS See Numeric Site ID e space character The character that the pa
192. this delay for UPSs and Synchronized Control Groups see Control The time reported by the Maximum Shutdown Time setting represents the maximum delay needed by at least one of the servers listed in the Configured Client IP Addresses list This time is determined by a negotiation process that is initiated when any of the following occurs e The Management Card turns on a System Coldstart event e The Management Card is reset a System Warmstart event e You select Force negotiation from the Maximum Shutdown Time setting s drop down menu and click Apply During the negotiation process which can take up to 10 minutes each server listed in Configured Client IP Addresses is contacted to determine the shutdown delay needed by that server The delay time defined by the Maximum Shutdown Time setting will be changed if necessary to the highest delay time reported by the servers For example e If 3 minutes was the result of the last negotiation process and a new server that requires a 4 minute shutdown delay has been added to the Configured Client IP Addresses list 4 minutes will be the new Maximum Shutdown Time e If none of the servers needs more than a 2 minute delay 2 minutes will be the Maximum Shutdown Time setting 126 U ad C D D O C x theses E D Z D do U el C O z O O C x thea O E ai T Z Note See also At the end of the negotiati
193. tification variables 83 Minimum Line Voltage Utility Power Status 93 Module Diagnostics amp Information Symmetra or Symmetra PX UPS 123 Module status Symmetra or Symmetra PX UPS 123 Monitor Name Configure Parallel UPS Parameters Silcon UPS 118 Multicast IP Address 135 N Name of outlet group 121 of Scheduled Shutdown 130 Network menu Email control console 155 FTP Server 45 Paging 64 Ping utility 44 SNMP 53 Syslog 55 TCP IP 39 Telnet SSH 46 WAP 64 Web SSL 58 Network Time Protocol NTP 84 NMS IP Domain Name setting 53 NMS receiving unidentified trap troubleshooting 207 Nominal Battery Voltage 97 NTP 84 Number of Batteries fields for all faulty or external batteries 97 O On Retry Failure setting 42 Operating Frequency field control console 93 95 OS APC 35 Outlet groups control actions 110 events 111 General Settings 121 load shedding settings 122 241 U die C O 7 O C 2 x the O E end T Z Output configuration settings Port Syslog setting 55 Output Frequency Range Utility Line Port Speed setting 41 165 settings Ports Smart UPS and Matrix UPS 113 assigning 173 Symmetra or Symmetra PX UPS 114 default Output Voltage Utility Line settings for FTP Server 45 Smart UPS and Matrix UPS 113 for HTTP 60 Symmetra or Symmetra PX UPS 114 for HTTPS 60 Output Power Status fields 94 for SSH 49 Output relay for Telnet 49 AP9618 and AP9619 feature 2 7 9 using
194. ting Y U head C U D S C 2 x O E Q Z Control Console How To Log On Overview You can use either a local serial connection or a remote Telnet or SSH connection with a computer on the Management Card s subnet to access the control console For an AP9618 Network Management Card you can also use its internal analog modem to access the control console See Modem AP9618 control console Use case sensitive User Name and Password entries to log on by default apc and apc for an Administrator or device and apc for a Device Manager A Read Only User has no access to the control console If you cannot remember your User Name or Password see How to Recover from a Lost Password L AY V ell C Q Uv 0 AY AY E E Q Z gt A Remote access to the control console You can access the control console through Telnet or Secure SHell SSH depending on which is enabled An Administrator can enable these access methods through the Telnet SSH option of the Network menu By default Telnet is enabled Enabling SSH automatically disables Telnet Telnet for basic access Telnet provides the basic security of authentication by user name and password but not the high security benefits of encryption To use Telnet to access the control console from any computer on the same subnet 1 Ata command prompt type telnet and the System IP address for the Man
195. tion You can select to use security features for the Network Management Card that control access by providing basic authentication through user names passwords and IP addresses without using encryption These basic security features are sufficient for most environments in which sensitive data are not being transferred For a security method that provides additional authentication for the Web interface but does not provide the higher security of encryption use Message Digest 5 MD5 Authentication See MD5 authentication for the Web interface To ensure that data and communication between the Network Management Card and the client interfaces such as the control console and the Web interface cannot be intercepted you can provide a greater level of security by using one or more of the following encryption based methods e For the Web interface use the Secure Socket Layer SSL and Transport Layer Security TLS protocols You can also use these protocols in combination with MD5 authentication e To encrypt user names and passwords for control console access use the Secure SHell SSH protocol e To encrypt user names passwords and data for the secure transfer of files use the Secure CoPy SCP protocol U died C O z O O C x thes O E Eine T Z 175 For more information on these protocols for encryption based security see Secure SHell SSH and Secure CoPy SCP and Secure Socket Lay
196. to Configure Individual Events e Define up to four SNMP trap receivers by NMS specific IP address or domain name for event notifications by SNMP traps e Define up to four recipients for event notifications by e mail Menu options To access the event related options In the Web interface use the Events menu e In the control console Use the Email option in the Network menu to define the SMTP server and e mail recipients U ed C O O C E 2 x de O gt E Z 141 Use the SNMP option in the Network menu to define the SNMP trap receivers Use CTRL L to access the event log from any menu For information about event related settings and about the e mail feature see the following descriptions e Event Log e Event Actions Web Interface Only e Event Recipients e E mail Feature e How to Configure Individual Events D do Av U el C O E O O C 2 x the O E ai T Z 142 D do A7 U el C O z O O C x thea O E ai T Z Event Log Overview The Management Card supports event logging for all UPS application firmware modules You can record and view UPS Environment environmental monitor and System Management Card events Use any of the following to view the Event Log e Web interface e Control console e FTP e SCP 143 Logged events By default the following events are logged e
197. to access its Web interface you must do one of the following e Configure the Web browser to disable the use of a proxy server for the Management Card e Configure the proxy server so that it does not proxy the specific IP address of the Management Card D do U died C O E O O C x the O E ai T Z 26 How to Log On Overview You can use a Management Card s DNS name or System IP address for the URL address of the Web interface Use your case sensitive User Name and Password settings to log on The default user name differs by account type e apc for an Administrator e device for a Device Manager e readonly for a Read Only User The default password is apc for all three account types login credentials are compared with information in a server certificate If the certificate was created with the APC Security Wizard you must use an IP address to log on to the Management Card if an IP address was specified as the common name in the certificate or you must use a DNS name to log on if a DNS name was specified as the common name in the certificate O If you are using HTTPS SSL TSL as your access protocol your Note For information about the Web page that is displayed when you log on to the Web interface see Summary Page D do U die C O z O O C x thea O E ai T Z 27 URL address formats Type the Management Card s DNS name or IP addres
198. to domain name 41 E Electrical specifications 235 E mail configuring 153 configuring recipients 155 Email action 151 Email option Events menu 155 Email Recipients Local SMTP Server recommended setting 156 menu option 155 enabled by default for severe events 151 enabling and disabling 156 message format long or short 157 reason to use local DNS server 154 setting up an account for the Management Card 156 using for paging 156 Email Recipients 155 Enabling e mail forwarding to external SMTP servers 156 e mail to a recipient 156 MD5 authentication 175 Reverse DNS Lookup 43 sending any traps to an NMS 152 sending authentication traps toan NMS 152 SSH 48 Synchronized Group Membership 134 Telnet 48 Encryption with SSH and SCP 178 with SSL 58 Environment menu Threshold and Contact Details 137 Environmental monitor contact settings 139 contact status 138 control console status report 18 20 137 Device Manager options in control console 23 management through the Web interface 25 probe settings 139 probe status 138 Settings options in the control console 136 status icons in the Web interface 32 Web interface status report 29 30 137 Error messages 28 for firmware file transfer 231 from overridden values during Jini file transfer 214 Event log 150 accessing 22 deleting by typing d in control console 145 z U die C O z O O C x the O E Eine T Z disabling 1
199. ts configuration settings to their default values or to delete SSH Host Keys and SSL Certificates Action Definition Reboot Management Interface Reset to Defaults Restarts the interface of the Management Card Resets all configuration settings NOTE For information about how this affects the Boot mode setting see this table s description of Reset Only TCP IP to Defaults Reset to Defaults Except TCP IP Reset Only TCP IP to Defaults Resets all configuration settings except the TCP IP settings Resets the TCP IP settings only NOTE With Boot mode set to DHCP 8 BOOTP its default setting the Management Card s TCP IP settings must be defined by a DHCP or BOOTP server See TCP IP Delete SSH Host Keys and SSL Certificates Removes any SSH host key and server certificate on the Management Card so that you can reconfigure these components of your security system 85 U died C O O O C 2 x thes O gt old T Z Uploading an initialization file Web interface only To transfer configuration settings from a configured Management Card to the current Management Card export the ini file from the configured Management Card select the Tools menu on the current Management Card browse to the file and click Upload The current Management Card imports the file and uses it to set its own configuration The Status field reports the progress of the upload See
200. ty Offset set at 10 by default For example if the initiators Return Battery Capacity is set at 50 and a member s Return Battery Capacity Offset is set to 5 that member s battery capacity will need to be at only 45 for that member to reboot See Configure Synchronized Control 1 When you select Yes for the Web interface s Signal servers option initiating a Turn UPS Off Reboot UPS or Put UPS To Sleep action is equivalent to selecting Turn UPS Off Gracefully Reboot UPS Gracefully or Put UPS To Sleep Gracefully in the control console 106 U die C O 7 O C 2 x the O gt old T Z Action Definition Reboot UPS Gracefully1 control console e This action is performed similarly to the Reboot UPS action but with an additional delay before the shutdown portion of the action The attached equipment shuts down only after the UPS or the initiating UPS for a Synchronized Control Group action waits the Maximum Shutdown Time plus two minutes For information about how the Maximum Shutdown Time is determined see Maximum Shutdown Time negotiation For a Smart UPS XLM model with outlet groups configured a Power On Delay occurs after the UPS turns on and before an outlet group turns on You configure the Power On Delay for each outlet group through the Outlet Control option of the UPS menu See Delay Settings Put UPS To Sleep This option puts the UPS into
201. ues are displayed as Fahrenheit or Celsius in the Web interface and the control console Links Web interface Use this option to modify the links to APC Web pages Setting Definition User Links Name Defines the link names that appear in the Links menu by default APC s Web Site Testdrive Demo and APC Monitoring URL Defines the URL addresses used by the links By default the following URL addresses are used http www apc com APC s Web Site http testdrive apc com Testdrive Demo http rms apc com APC Monitoring NOTE For information about these pages see Links menu Access Links APC Home Page Defines the URL address used by the APC logo at the top of all Web interface pages by default http www apc com 87 U ell C U D D E x theses E D Z Modem AP9618 control console Use this option which is available in the AP9618 Network Management Card s control console only to configure dial in access to the control console using the Management Card s internal analog modem Setting Definition Console Dial In Enables by default or disables dial in access to the control console through the analog modem Initialization Country Code Defines the initialization string used to ensure proper operation of the modem and consistent communication between the modem and the Management Card This string is
202. ult user names and passwords Configuring unique user names and passwords is essential to establish basic security for your system Port assignments If a Telnet FTP SSH SCP or Web SSL TLS server uses a non standard port a user must specify the port when using the client interface such as a Web browser The non standard port address becomes an extra password hiding the server to provide an additional level of security The TCP ports for which these servers listen are initially set at the standard well known ports for the protocols To hide the interfaces use any port numbers from 5000 to 32768 U die C O 7 O C 2 x the O E end T Z 173 User names passwords community names SNMP All user names passwords and community names for SNMP are transferred over the network as plain text A user who is capable of monitoring the network traffic can determine the user names and passwords required to log on to the accounts of the control console or Web interface of the Network Management Card If your network requires the higher security of the encryption based options available for the control console and Web interface be sure to disable SNMP access or set its access to read only Read only access allows you to receive status information and to use SNMP traps D do U el C O E O O C 2 x the O E ai T Z 174 Authentication Authentication vs encryp
203. und on the network The TFTP or FTP server denied access File not found The TFTP or FTP server could not locate the requested file File type unknown The file was downloaded but the contents were not recognized File corrupt The file was downloaded but at least one CRC was bad You can also verify the versions of the upgraded APC Operating System AOS and application modules by using the About System option in the System menu of the control console or in the Help menu of the Web interface or by using an SNMP GET to the MIB II sysDescr OID 231 Product Information Warranty and Service Limited warranty APC warrants the Network Management Card to be free from defects in materials and workmanship for a period of two years from the date of purchase lts obligation under this warranty is limited to repairing or replacing at its own sole option any such defective products This warranty does not apply to equipment that has been damaged by accident negligence or misapplication or has been altered or modified in any way This warranty applies only to the original purchaser Warranty limitations Except as provided herein APC makes no warranties expressed or implied including warranties of merchantability and fitness for a particular purpose Some jurisdictions do not permit limitation or exclusion of implied warranties therefore the aforesaid limitation s or exclusion s may not apply to t
204. vided in printed format and on the APC Network Management Card utility CD in PDF doc en Insguide pdf to configure the Management Card s TCP IP settings 2 To use a DHCP server see Boot Mode Lo i AY U head Cc WU Uv O AY C AY Y E O gt id Uv Z Link RX TX 10 100 LED This LED indicates the network status Condition Description Off One or more of the following situations exist The Management Card is not receiving input power e The cable that connects the Management Card to the network is disconnected or defective e The device that connects the Management Card to the network is turned off or not operating correctly The Management Card itself is not operating properly It may need to be repaired or replaced Contact APC Worldwide Customer Support Solid Green The Management Card is connected to a network operating at 10 Megabits per second Mbps Solid Orange The Management Card is connected to a network operating at 100 Megabits per second Mbps Flashing Green The Management Card is receiving or transmitting data packets at 10 Megabits per second Mbps Flashing Orange The Management Card is receiving or transmitting data packets at 100 Megabits per second Mbps the requirement for a separate hub power supply However this card requires that all Network Management Cards connected to it operate at 10 Mbps not 100 Mbps q Usin
205. vided when creating the CA root certificate the information you provide in some of the fields must be different By default a server certificate is valid for 10 years from the current date and time but you can edit the Validity Period Note Start and Validity Period End fields 6 On the next screen review the summary of the certificate Scroll downward to view the certificate s unique serial number and fingerprints To make any changes to the information you provided click Back and revise the information U died C O z O O C 2 x de O gt dad T Z 197 The information for every certificate must be unique The configuration of a server certificate cannot be the same as the configuration of the CA root certificate The expiration Note date is not considered part of the unique configuration some other configuration information must also differ 7 The last screen verifies that the certificate has been created and instructs you on the next task to load the server certificate to the Network Management Card It displays the location and name of the Server Certificate which has a p15 file extension and contains the Management Card private key and public root certificate Load the server certificate to the Management Card Perform these steps 1 On the Network menu of the Web interface of the Network Management Card select the Web SSL option 2 In the SSL TLS Server Certificate section of
206. when you turn on the UPS How the outlet groups of a Smart UPS XLM model turn on depends on how they are configured and how you turn the UPS on or off e Until you configure the following actions and their related delays when you turn on the UPS output any outlet group that is off turns on by default and applies power to all devices attached to the outlets in that group e After you configure the actions and delays The actions and delays control how outlet groups turn on and off when you turn the UPS on or off from the user interfaces of the Network Management Card the Web interface or control console When you turn on the UPS from its front panel each group turns on after the number of seconds configured for Power On Delay Outlet group behavior when you turn off the UPS When you turn a Smart UPS XLM model off at its front panel all outlets turn off immediately Control options for Silcon UPS By default no control options are available for Silcon UPS To use control options for a Silcon UPS you must enable the Accept Remote Turn Off Commands option available in the control console s UPS Control menu only when you use a local serial connection to access the control console To use a serial connection see Local access to the control console When Accept Remote Turn Off Commands is enabled e Two control options Turn UPS Off and Turn UPS Off Gracefully become available for a Silcon UPS e Disable Remote
207. wn Time is determined see Maximum Shutdown Time negotiation Shutdown Delay Defines how long the UPS waits before it shuts down in response to a turn off command Action Definition Return Delay Defines how long the UPS waits before it turns on after a shutdown that was caused by a power failure NOTE The UPS must also have the capacity specified by the Return Battery Capacity setting before it can turn on Sleep Time Defines how long the UPS sleeps keeps its output power turned off when you use either of the Control menu s sleep options Put UPS To Sleep or Put UPS To Sleep Gracefully NOTE This setting also is in the Control page of the Web interface D do U el C O E O O C 2 x the O E ai T Z z U die C O z O O C x the O E Eine T Z General Settings Configuration Four General Settings are available for Smart UPS The first two settings UPS Name and Last Battery Replacement are available for all other UPS models In the control console use the Battery option in the Configuration menu to access the Last Battery Replacement Note and External Batteries settings Setting Definition UPS Name Defines the name of the UPS Last Battery Defines the date of the most recent UPS battery replacement Replacement NOTE Use mm dd yy format Self Test Schedule Schedules when and how frequentl
208. work Management Card Event Event Code Event Codes Events t 14 PROBE 2 0x0311 Environment Low temperature threshold violation on probe 2 0x0313 Environment High temperature threshold violation on probe 2 0x0315 Environment Low humidity threshold violation on probe 2 0x0317 Environment High humidity threshold violation on probe 2 15 PROBES Ox030A Environment Low temperature threshold violation CLEAR on probe 1 cleared 0x030C Environment High temperature threshold violation on probe 1 cleared Ox030E Environment Low humidity threshold violation on probe 1 cleared 0x0310 Environment High humidity threshold violation on probe 1 cleared 0x0312 Environment Low temperature threshold violation on probe 2 cleared 0x0314 Environment High temperature threshold violation on probe 2 cleared 0x0316 Environment Low humidity threshold violation on probe 2 cleared 0x0318 Environment High humidity threshold violation on probe 2 cleared T Generated by an Environmental Monitoring Card 76 U died C O z O O C x thes O E Eine T Z Event Code Converted to Numeric format and Event Name f Network Management Card Event Event Code Event Cod s Events 16 INTERNAL ZONE 0x031B Environment Integrated contact fault 17 INTERNAL ZONE CLEAR 0x031C Environment Integra
209. y a UPS self test occurs control console only See Scheduled UPS self tests Audible Alarm Defines when Smart UPS generates an alarm in response to switching to battery operation External Batteries Defines how many external battery packs are connected to Smart UPS XL NOTE Smart UPS XL models cannot automatically sense and report the number of connected battery packs Simple Signal Shutdowns When enabled allows simple signalling shutdown through PowerChute Network Shutdown External Battery Cabinet Amp Hour Rating 2 The battery cabinet Amp Hour rating of an external battery source UPS Position The physical orientation of the UPS rack or tower 1 Smart UPS VT 2 Symmetra LX D do U died C O E O O C 2 x the O E ai T Z Reset UPS Defaults This option resets the UPS to use the default EEPROM values BEFORE YOU USE THIS OPTION MAKE SURE THAT RESETTING THE EEPROM VALUES WILL NOT ADVERSELY AFFECT THE LOAD Caution EQUIPMENT OR ANY SHUTDOWN SEQUENCE Configure Parallel UPS Parameters Silcon UPS only Use this option available only in the Web interface to identify up to nine different Silcon UPSs that you can then access through the hyperlink View the refreshing status page in the Status for UPS page Setting Definition IP Address Identifies the IP address of the Management Card of the Silcon UPS to be monitored
210. y all the events that have been recorded since the log was last deleted in reverse chronological order Use the SPACE BAR to scroll through the recorded events While viewing the log type d and press ENTER to clear all events from the log Deleted events cannot be retrieved Note D do U el C O z O O C x thea O E ai T Z 145 How to use FTP or SCP to retrieve log files If you are an Administrator or Device Manager you can use FTP or SCP to retrieve a tab delineated event log file event txt or data log file data txt that you can import into a spreadsheet application e The file reports all of the events or data recorded since the log was last deleted e The file includes information that the event log or data log does not display The version of the file format first field The date and time the file was retrieved The Name Contact and Location values and IP address of the Management Card The unique Event Code for each recorded event event txt file only The Management Card uses a four digit year for log entries You may need to select a four digit date format in your Note spreadsheet application to display all four digits of the year If you are using the encryption based security protocols for your system use Secure CoPy SCP to retrieve the log file You should have FTP disabled If you are using unencrypted authentication methods for the security of your
211. y using the separate APC firmware modules AOS module and application module If you have a networked computer running a supported Microsoft Windows operating system on your network you can use the tool described in Automated upgrade tool for Microsoft Windows systems to upgrade the firmware of a Network Management Card automatically over the network This tool automates the entire upgrade process even if your current firmware is a 1 x x version When performing a manual upgrade not using the automated tool you cannot upgrade the AOS firmware module of any APC device directly from firmware version 1 x x to firmware version 2 1 0 or later The upgrade attempt will fail You must first upgrade Note to the latest availaible 2 0 x version of the AOS module and then to the later version You can obtain the individual firmware modules you need for a manual firmware upgrade from the support section of the APC web site www apc com tools download z U die C O z O O C x thea O E Eine T Z 224 z U died C O E O O C x the O E Eine T Z Firmware file transfer methods To upgrade the firmware of a Network Management Card From a networked computer running a Microsoft Windows operating system you can use the automated firmware upgrade tool on your CD or downloaded from the APC Web site e From a networked computer on any supported operating system you can use FTP or
212. you cannot use Telnet to access the control console Enabling SSH enables SCP automatically When SSH is enabled and its port and encryption ciphers configured no further configuration is required to use Note SCP SCP uses the same configuration as SSH Do not enable both versions of SSH unless you require that both be activated at the same time Security protocols use extensive processing power Linux and other UNIX platforms include an SSH client as part of their installation but Microsoft Windows operating systems do not SSH clients are available from various vendors T To use SSH you must have an SSH client installed Most Note e Configure the port settings for Telnet and SSH e Select one or more data encryption algorithms for SSH version 1 SSH version 2 or both e In the Web interface specify a host key file previously created with the APC Security Wizard and load it to the Management Card 46 prompt on Windows operating systems you can use FTP or Secure CoPy SCP to transfer the host key file You must transfer the file to location sec on the Management Card O From a command line interface such as the command Note If you do not specify a host key file the Network Management Card generates an RSA host key of 768 bits instead of the 1024 bit RSA host key that the Wizard creates The Management Card can take up to 5 minutes to create this host key and SSH is not accessible during that time

User's Guide: Network Management Card

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