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1.    BRITISH T  The Best Place on Earth Health Serv Ices    Secure File Delivery Service User Guide    Author     Date Created   Date Updated     Version   Approvals  Signature  Gregg Danderfer  Director  Signature  Bob Hart    Information Support Consultant    Jodi Harding  August 25  2006  January 22  2007  1 0    Date    Date    Revision History    Date    August 20  2006  October 1  2006  October 26  2006  January 2  2007    January 12  2007    January 22  2007    Distribution    Date    October 1  2006  October 26  2006  December 12  2006  January 12  2007  January 17  2007    Author Version  J  Harding 0 1  J  Harding 0 2  J  Harding 0 3  J  Harding 0 4  K  Hurley  J  0 5  Harding  K  Hurley  J  1 0  Harding   Name   Corey Bell   Corey Bell    Kimberley Hurley  Kimberley Hurley  Kimberley Hurley    Copyright    Province of British Columbia All rights reserved    Change Reference    Initial Draft  Updated post system review  Updated post client review    Split into User Guide and  Admin Guide    Minor updates    Final updates    This material is owned by the Government of British Columbia and protected by copyright law  It may not  be reproduced or redistributed without the prior written permission of the Province of British Columbia     Disclaimer    All reasonable care has been taken by the Ministry of Health to achieve accuracy of this document  but  we cannot guarantee the accuracy of this document s contents  By proceeding to the information beyond  this notice  each 
2.   The wizard displays the Select File to  Import screen     6  Make sure that you have copied the digital certificate from your email  attachment to your PC or LAN drive     7  Select the file location with the Browse button   8  In the Files of Type field  leave as    Personal Information Exchange  pfx     9  Scroll through and locate the correct certificate file for healthnetBC     10  Click the Open button  The wizard returns to the Select File to Import  screen  The certificate file name from the diskette displays in the text box     11  Click Next  The wizard displays the Password Protection for Private Keys  screen     January 22  2007 Version 1 0 Page 7    12     13     14     15     16     17     18     19   20     21   22     Secure File Delivery Service User Guide    Enter the password that was provided to the Access Administrator by the  Help Desk  The Access Administrator must phone the Help Desk to obtain  this information     Select the Enable strong private key protection check box     at Warning        DO NOT select Mark The Private Key As Exportable     Click Next     The wizard displays the Select Certificate Store screen  Check to be sure  the radio button next to Automatically select the certificate store based  on the type of certificate is selected     Click Next  The wizard displays the Completing the Certificate Manager  Import Wizard screen     Click Finish  The import program opens to the Private Key Container  window   Click the Set Security Level  
3.   button and set the security level to Low  If    Low is unavailable  select Medium   Click on Next  You are notified that you have selected Low  Click on Finish     The import program returns to the Private Key Container screen  Click  OK     The import is successful  Click OK     You are now returned to the Certificates window in your browser  Your  certificate should be displayed in the list box  Click Close and OK to return  to your browser     January 22  2007 Version 1 0 Page 8    Secure File Delivery Service User Guide    2 3 3 Deleting a Digital Certificate    1  Open your Internet Explorer browser   2  From the Tools menu from the top function bar  choose Internet Options     3  Select the Content tab and click the Certificates button  The list box  displays certificates that have been imported     4  On the Personal tab  select the certificate to be deleted  Click Remove   5  On the Certificate Manager dialog box  click Yes     6  Click Close to return to your browser     2 4 First Time Access    The URL for the SFDS web site is https   healthregistry moh hnet bc ca    2 4 1 Setting the Default Digital Certificate    The first time you access the site  you will be prompted to select a digital  certificate to use when connecting  Select the certificate that was provided by  DAS that has been installed on your local PC and click    OR        When presented with the Security Alert screen  click on    Yes        At the login screen  type in your user ID and password and
4.  E Secure File Delivery Service See       HealthNet B C     Select Recipients  From   To  cause    Inbox Select File    gend File  Bulletins  Administration    Application List    Exit this  service oO       21 Sep 2006 COPYRIGHT DISCLAIMER PRIVACY ACCESSIBILITY    Figure 13   Select Recipients Screen    Choose a Sender and Recipient by entering values in both of the From and To    fields     Dropdown  Choose a Sender  if available    Dropdown  Choose a Recipient        Then click the Select File button to select a file as described below     January 22  2007 Version 1 0 Page 22    Secure File Delivery Service User Guide    4 2 2 Select File  Click the Select File button to go to the Select File screen     BRITISH    COLUMBIA Contact Us p Help       ee eee Secure File Delivery Service ee       HealthNet B C     Select File    From  odtdo     To  One Time Data Transfer OF SP clesis files      Select File to Send   Inbox       send File  Yj Enter file mame or use the Browse button to select a file from your local system   z Click Send File to complete the transaction   Bulletins  Administration  C  Send Confirmation when file received send File  Application List  Exit this   service oO  21 Sep 2006 COPYRIGHT DISCLAIMER PRIVACY ACCESSIBILITY    Figure 14   Select File Screen    Click the browse button to find the file you want to send  or type the file name  in the Select File to Send box  make sure the path is correct      You can check the    send confirmation when file receiv
5.  click on    Login        The first time you access SFDS  add it as a bookmark to your list of Favourite  sites for easy access the next time that you log in        The following screen will be displayed     January 22  2007 Version 1 0 Page 9    Secure File Delivery Service User Guide    BRITISH  se COLUMBIA Contact Us   Help       Me healthnetBC Services Menu  Ministry of Health    HealthNet B C  Available Services     1  Secure File Delivery Service  2  LDAP Administration  3  HNWweb Application    Exit this e service oO       21 Sep 2006 COPYRIGHT DISCLAIMER PRIVACY ACCESSIBILITY    Figure 1   healthNetBC Services Menu    2 4 2 Initial Password Change    The first time you access the site  and every 42 days thereafter  you will be  prompted to change your password     Click the Change Password link on the left side bar     The following rules apply to passwords     e Passwords must be six  6  or more characters long     e Passwords must contain at least one number  and at least one alpha  character     e Passwords must not be obviously related to the user   s name or User ID     e Passwords must never be shared with other users  If your password  becomes known by another individual  it should be changed  immediately  and    e Passwords cannot be reused     January 22  2007 Version 1 0 Page 10    Secure File Delivery Service User Guide    2 4 3 Using the Change Password Screen    1  Type your current password in the Old Password text box   2  Type your new password in the 
6.  test directory   otdt   20 Dec 2005 LE Receive  oO   fsend h d d d  Inbox  Send File  Bulletins  Administration  Application List  Exit this  service oO  2i sep 2006 COPYRIGHT DISCLAIMER PRIVACY ACCESSIBILITY  Figure 6   SFDS I nbox Screen  January 22  2007 Version 1 0 Page 15    Secure File Delivery Service User Guide    3 4 Menu Map       Healthnet BC Services Menu        pma X     L m m  O i F T Sla me bar amy     Fir     F    m Fi BAFE   i N    ka UITG I TF ka Y   Da F  amp   E g a T  4   d Pa n 2 f 1               Application    List          Figure 7   Menu Map    The functions shown in purple are documented in this SFDS User Guide  The  other functions are documented in the SFDS Administration Guide     3 5 Online Help    Some screens display this symbol    that is a link to context sensitive on line  Help     As well  general help information is available by clicking the Help button in any  screen header     3 5 1 Data Field Labels    In most screens  if you float your cursor over a data field name  a pop up will  appear with a short description of the data field     January 22  2007 Version 1 0 Page 16    Secure File Delivery Service User Guide    3 6 Signing Off    To exit the SFDS application  click the Exit this e service link on the    navigation menu       h  a EN Contact Us   Help       Legged in a2    Secure File Delivery Service Nadine Mambila       Acknowledgement of File Send    Your file has bean sant with the following settings   Some time may elapse bef
7. HLTH HnetConnection gov bc ca     Please have the following information ready to provide the help desk  or include  these details in your email     e Inform them you are using the SFDS application     e Define the problem  including the specifics of any error messages  displayed  and    e Ask that your call be assigned to Data Access Services  DAS   Connections Analyst     By completing these steps you will ensure that the information required is  captured and that your problem is assigned to the appropriate group for  resolution     January 22  2007 Version 1 0 Page 5    Secure File Delivery Service User Guide       2 How Do I Access SFDS     2 1 Requesting Access to SFDS  Go to http    admin moh hnet bc ca forms eforms headquarters 7101 html to    request access to SFDS using the online application form  You ll need to have  the following information ready     e User name   e Organization ID   e Phone number   e Name of SFDS mailbox    e Name of the person at MoH to whom you are sending files     The request will be sent to Hlth hnetconnection gov bc ca for processing     2 2 Prerequisites for Access to SFDS    In order to access SFDS you need a healthnetBC Web Business Services digital  certificate  and user ID   password that will be provided by DAS  If your  organization has an Access Administrator  they will assist you with setting up  your access     You also need to have Internet Explorer v6 0 installed on your local PC     Youll need to install the digital certificat
8. New Password text box   3  Re type your new password in the Confirm New Password text box     4  Click the Start Over button if you have made an error and wish to retype  the information     5  Click the Change Password button to change your password   If successful  a success message will be displayed    If unsuccessful  a message will be displayed describing the error s   Follow the  prompts to correct the error s  until the password change success message is  returned     January 22  2007 Version 1 0 Page 11    Secure File Delivery Service User Guide       You access SFDS from healthnetBC Secure Web Services  the Ministry   s secure  web site that allows client access to various Ministry applications     3 1 Login    Log in to healthnetBC Secure Web Services at   https    healthregistry moh hnet bc ca   enter your user ID and password  and  click Login to enter  The healthNetBC Services Menu will be displayed  The  number of Available Services listed will depend the access privileges you have  been granted     t BRITISH  oe COLUMBIA Contact Us P Help       on healthnetBC Services Menu  Ministry of Health    HealthNet B C  Available Services     1  Secure File Delivery Service  2  LDAP Administration  3  HNWeb Application    Exit this  service oO            1 5ep 2006 COPYRIGHT DISCLAIMER PRIVACY ACCESSIBILITY    Figure 2   healthNetBC Services Menu    January 22  2007 Version 1 0 Page 12    Secure File Delivery Service User Guide    3 2 Common Navigation Tools    3 2 1 Hea
9. Window    Click the Close button to close the popup window and return to the Inbox   Save a File  File names are hyperlinks     Click on one and the following standard Windows file download dialog is  displayed     File Download       Some tiles can ham your computer  If the file information below     walls looks suspicious  or you do not fully trust the source  do not open or  save this tile   File name  sample doc  File type  Microsoft Word Document    From  ftuti moh hnet  be ca    Would you like to open the file or sawe it to your computer     Always ask before opening this type of file       Figure 11   File Download Window    January 22  2007 Version 1 0 Page 20    Secure File Delivery Service User Guide    Open or save the file to your local computer     4 1 3 Delete a File  e To delete a file or files  click to tick box s  next to file s  you wish to delete  on the Inbox screen  and click the Delete button     e The following standard Windows file delete dialog is displayed     Microsoft Internet Explorer    LY Do you want to delete the checked files From the inbox        Figure 12   Delete Query Window       Click OK to delete     There will be no acknowledgement message  the list will just refresh without  the deleted file     January 22  2007 Version 1 0 Page 21    Secure File Delivery Service User Guide    4 2 Send File    4 2 1 Select Recipients  Click the Send File button on left sidebar to go to the Select Recipients screen     Se CBRTSH Contact Us p Help      
10. aeesetmaseianensaeaeaun  17  4 SET TUNG UO NG arra receaes suse usecase E evoteat nica EE TE 18  4 1 O A AE E yieettsapeddeceieeaieceat suet ae eoraecaee 18  ALE WE aN AGO ra a E E A ee 18  Dee REENE E air a E E bose  E R 19  Mla Beele Ge Fiene a A iE a EE EE bee EA LEA Ea A ER 21  4 2 S TUS a E E T E E E senradaaune satan oes 22  4 2 1 Select  e  216          9   lt n ee nrar rtnn tntu ee a herr 22  ANP ae ACFE en ee ee eee ee ee ee ree eee en eee ee en ee eee ee 23  4 3 EUG Cit  gt  aaa EEE E E E EE E EEEN gusmesndeaene site E EE ETA 25    January 22  2007 Version 1 0 Page i    Secure File Delivery Service User Guide    Table of Figures    Figure 1   healthNetBC Services Menu       cccccecccceceeseeeeeeeee ease ee eeeeeeeeee ease ee eeeeaeeeteeneaseeteeaeenteeneanss 10  Figure 2   healthNetBC Services Menu isvesctctcecaunapaneek sedacamnnetasmedeamecakanbaaneeucaneneeussesieseaundenaneanens 12  Figure 3   healthNetBC Contact Us WINdOW      ssssssssresssrsrsrrnrerrnrernnrnrnrrnrnrnnrnrnrrnrnrnrrnrrrrrrrrrererens 13  Figure 4   healthNetBC Helo WINdOW        c ccccceccsseeeeeeeeeeeeeeeeeeseeeeeeeeeeeeaeeeeetetaeeeeeteeaseetetaeaeteneees 13  Koue a E gt    eo   0    0     Gaanen aan ete ene nen ne eee ae eee nee ee ee er eee eee 14  Foue oe SFD ANDO deo  6 cls   ieee te een mene ee ee ee ee an een ee a ee ee ee ee eee 15  Figure 7 Menu MaD rrijne a a A A Ea a EAAS Eia ERA 16  FPOe o E E era E AAE E E T ONE E 17  Foure o  SFOS TNDOX SE OEN eaei aE E AE a A S 19  Figure 10   Fil
11. ceeeeeeeeeeeeeee sees eeeeeeeeeeeeeeeeeeeeeaeteeaeeeeaeteeaeeeengas 6  2 3 Nal SF AUS aeaa N E AAA E E 7   Pe RO a A E ETA A ee E E 7  2 3 2 Installing a Digital Certificate            ssesssserenrerrrrnrnrenrnrnrnnrnrnrrnrnrrnrnrnrrnrnrrnrerrrrrrrrrrrne 7  23 Deleting a IGM al Certificate iskrenia Te a 9  2 4 PIES  TIME ACCESS cas cto ntataceresacesasnenestuaeaasveantadoatsinbopletsusabanrscauebeiaesanaesanseedesteiaceaavedatanes 9  2 4 1 Setting the Default Digital Certificate    ccccccccecseeseeeeeeseseeeeeaeeseeeeeaveeeeeetaraetenes 9  2 4 2 Initial Password CHANG Ciixict seni ccetastavdotcctiennnienemnatesteasuensneiuitedanratoenaxenaecaadden 10  2 4 3 Using the Change Password Screen ic iicwinsiaaiverarieaaneraviiatemiadwiednabaeaay amet 11   3 NaO TUL OOM E A E E nats eases nee em came cee aeeen eras 12  3 1 OG Teeraa E E E tag midaaweiiatyt A urieneevehioenisea sini 12  BZ common Navigado 1 OCIS wesisiesaiacnsusasieorshneidaanaawnidsetmeaasaaieexitire E EI SE TEE 13   2a FEFK eaea E E S E eree 13  3 2 2 Left Sidebar LINKS          cccececceceeeeeeeeeee eee eeeeeee ease ee eeeeeeeeeeeaeeeeeteeaeeeeeteeaeaetenaeanaenetes 14  3 3 ACCN O ho eee ee ee eee eee me nS een eS een ee nn en ne ee tee ene 15  3 4 MONU IAD  errana E te nev sage echt pesmace E S 16  3 5 NE aE e PE ancy eaten cette A en ete nnce AA E A E seein 16  3931 Data FSG A SIS oe aera and ceca a eE E Aa EEREN EEANN 16  3 6 SIGMA OUT cu asencansieanetionte een eaGaseie aban nettmanacs ud eecsesaentseenssenas c
12. der Links    S Con        Print this topic    Vancouver and Lower Mainland  ENEAS  604  682 2316  24 hrs    every day     Victoria healthnetBC HelpDesk  KSE E  250  952 2293  24 hrs    every day     Victoria Ministry of Health Services HelpDesk  ENON  250  952 1234  8 00 5 00pm only Mon Fri    Toll Free  in BC only   MIEREA 1 888 764 2323  24 hrs    every day     Send us e mail    Figure 3   healthNetBC Contact Us Window    Print this topic       The File Delivery Service is a web application that provides secure transfer of  electronic files between the Ministry and participating organizations and or individuals  Inbox   This action is used to display files that may be available for you to pickup  If your  service is  Send only  you will not have this option    Send File   This action is used to send files from the user s computer  Depending on your service  you may send to either a pre determined destination  or to multiple selectable  recipients    Bulletins   Notices and or news items issued from the Ministry that are directly related to any of  the File Delivery Services you may have access    Change Password   The    Change Password    link allows you to make a password change at any time  For  example  if you feel that your password has been compromised  you should change it  immediately   Application List   This action will return to the AealthnetBC Services Menu page     Send us e mail       Figure 4   healthNetBC Help Window    January 22  2007 Version 1 0    Contac
13. e  and once you have successfully  logged in with your new user ID  change the generic password you were  assigned to one of your own choosing  using the instructions below     AS Note     Once you are in SFDS  you will see only the services you have permission to  use        January 22  2007 Version 1 0 Page 6    Secure File Delivery Service User Guide    2 3 Digital Certificates    2 3 1 Roles    If you are accessing SFDS from a health authority  it is your Access  Administrator   s responsibility to coordinate the installation of your digital  certificate     For all other health employers  it is the responsibility of the person receiving  the digital certificate to install on the local PC which will be transmitting the  data  and for storing the certificate in a secure place     DAS generates the digital certificate  and creates a password   records the  information in their database and then emails the certificate to the authorized  Access Administrator     2 3 2 Installing a Digital Certificate    Use the following instructions to install the digital certificate into Internet  Explorer v6 0 on your local PC     1  Open your Internet Explorer browser   2  From the Tools menu from the top function bar  choose Internet Options     3  Select the Content tab and click the Certificates button  The list box  displays certificates that have been imported     4  Click the Import    button  The Certificate Manager Import Wizard is  displayed     5  On the first window  click Next
14. e Properties WiNdOW        sssssssenssrsrenrnrsnrnrnnrnrnrenrnrnnrnrnranrnrnnrurnnrnrnrnnrnrnrrnrnrrrrerrerne 20  Foure LL   Fle Downoad WiINAOW carrarai aa Goce a E t 20  Figure 12   Delete Query WINGOW srrereoiseiiyisriii eviin i sinin an EAEAN DEEE 21  Figure 13   Select Recipients SCOE         cccceceececeeceeeeeeeeeeeeeseeeeeeeeeeeeeeeeeeeseeeeaeeeeeeteeauteeauteeantags 22  Figure 14   Select File Screen      cccccccceceeeeeeeeeeee ease ee eeeeeeeeee ease ee eeeeaeeeeeeeeaeeeteeaeeeteteeasaetetaeanaenetes 23  Foure 15  File Upload  Status BOX crs dineseuneesaeles ce cantons inane ete 24  Figure 16   Acknowledgement of File Send Screen         ccceccececseeeeeeeeeaeeseeeeeaeeeteeaeeseeeaeaneeneeneanss 24  Figure 17   Bulletins SCLERN      ccccceceececeeeee eect eee ease ee eeeeeeeeee ease ee eee ease ee eeeeaeeeteeaeeeteeeeasaeteneeanannetes 25    January 22  2007 Version 1 0 Page ii    Secure File Delivery Service User Guide    1 Overview       1 1 Purpose of this Document    This document has been written to support SFDS users     After reading this document  users will be able to use SFDS to     e Submit and or receive files securely to from the Ministry  and    e Exchange files securely with other restricted groups of users  computer   to computer transfers      1 2 Related Documents    This document is related to the SFDS Administration Guide     January 22  2007 Version 1 0 Page 1    Secure File Delivery Service User Guide    1 3 How to Use this Guide    13 1 Docume
15. ed    box to receive an  email when the recipient picks up the file     at Warning     The maximum length of time a file will remain on the Ministry server is 30 days     The file will be deleted from the client   s mailbox and the Ministry of Health  mailbox after 30 days  It is important that you download and save your files in  this timeframe        Click the Send File button     January 22  2007 Version 1 0 Page 23    Secure File Delivery Service User Guide    dh Warning     If you send a file with the exact same name as a file you have already sent  the  previous file will be replaced        A File Upload Status box will display     File Upload Status   Mi     L      Current Status  Finished  Bandwidth  0 KB sec   Elapsed Time  0 0 1 195   Read  545168 of 545168  100      a al       Figure 15   File Upload Status Box    After the file has been successfully sent  an Acknowledgement of File Send  screen will display     e BRITISH      COLUMBIA Contact Us P Help     Secure File Delivery Service Bsr rae es    Ministry of Health       HealthNet B C     Acknowledgement of File Send    Your file has been sent with the following settings   Some time may elapse before the file is delivered   Inbox From  odtd  7   send File To  One Time Data Transfer OF    Bulletins File  sample   doc    Administration      Confirmation  Mo    Application List  Date  21 Sep 2006  a    Exit this  service oO          21 Sep 2006 COPYRIGHT DISCLAIMER PRIVACY ACCESSIBILITY    Figure 16   Acknowledgeme
16. n with a DAS connections analyst  confirming business  requirements     1 5 2 Data Access Services  Data Access Services supports the Secure File Delivery System  SFDS    They are responsible for the following business activities    e Ensuring appropriate agreements are in place with users     e Reviewing MoH business area request details     e Setting up and testing user access and Uses     15 3 Access Administrators    Access Administrators provide a focal point for SFDS users within their  organization  They are the first point of contact for SFDS users within an  organization  and contact the Ministry Help Desk on behalf of their users   Requests or calls to the MoH Help Desk from any other source will be referred  back to the Access Administrator for verification     Access Administrators are also the primary contact point for the Ministry   when communicating with users within an organization     Their responsibilities include     e User Administration     e registering users within their health authority  and    January 22  2007 Version 1 0 Page 3    Secure File Delivery Service User Guide    e assigning and canceling access permissions     e Digital Certificate Administration     e coordinating installing private keys and digital certificates on the  appropriate computers     e removal of digital certificates  and    e conveying the importance of protecting private keys to all users within  their health authority     1 5 4 Users    External clients use SFDS services t
17. nt Conventions    The following document conventions are used in this guide     Bold Indicates a push button label   Italics  Bold underlined Indicates a hyperlink that appears on a screen    Note     Notes provide additional information or emphasize a particular procedure     Warning     Indicates a warning or alert  To avoid making an error  you need to pay particular  attention to the information contained in these alerts     Tip     Indicates a useful tip or shortcut that you can use to save time and keystrokes        1 4 What is SFDS     Secure File Delivery Service  SFDS  is a web based secure file transfer e service  that users can use to     e Submit and or receive files to from the Ministry  and    e Exchange files within restricted groups of external clients  computer to   computer transfers      January 22  2007 Version 1 0 Page 2    Secure File Delivery Service User Guide    1 5 Description of Roles    1 5 1 Ministry Business Areas    Ministry business areas submit online SFDS access requests to DAS on behalf  of clients that wish to exchange data in a secure manner with the Ministry or  with each other  For example     e The BC Children   s Hospital wishes to exchange Chronic Disease  Management files with the Ministry  or    e A group of BC physicians wishes to exchange files with the Ministry     Ministry business areas are responsible for     e Completing a request form for anew SFDS Use and submitting the  request to DAS connections analyst    e In conjunctio
18. nt of File Send Screen    Click Ok to return to your inbox     January 22  2007 Version 1 0 Page 24    Secure File Delivery Service User Guide    4 3 Bulletins    Click the Bulletins button on the left side bar to open the Bulletins screen    BRITISH  ues COLUMBIA Contact Us p Help       ee Gy 7  EIT Logged in as  E A  Secure File Delivery Service Bae       HealthNet B C  Bulletins       Expires  Edit Use Change 2006 Dec 31 Bulletin Regarding Changes to the Edit U    Inbox   Send File  Bulletins  Administration    Application List    Exit this  service oO          26 Oct 2006 COPYRIGHT DISCLAIMER PRIVACY ACCESSIBILITY    Figure 17   Bulletins Screen    Bulletins are displayed in a list on the Bulletins screen  Each entry is a  hyperlink  Click the hyperlink to display a standard Windows file download  box  Follow the prompts to download the bulletin file to your local pc     January 22  2007 Version 1 0 Page 25    
19. o transfer files securely  and are  responsible for participating in the completion of necessary agreements   defining their internal work flows  testing and implementing the service within  their organizations     1 6 Security    1 6 1 Agreements    The Ministry of Health requires external users of Ministry data to have a  signed access agreement with the Ministry  This agreement defines  conditions of access  security and privacy protection rules that external  parties must adhere to when accessing Ministry data     Clients must also ensure that their users are covered by confidentiality  undertakings     All agreements are retained within HAS and are logged and tracked in the  HAS Connections database     1 6 2 Two Factor Authentication    Like all Ministry secure web based applications  SFDS uses two factor  authentication for allowing authorized users access to the service  These  two factors are     e 1  Organizational level Digital Certificates  and    e 2  LDAP User ID and Password     These are set up by HAS and supported by the Ministry Help Desk     January 22  2007 Version 1 0 Page 4    Secure File Delivery Service User Guide    1 7 Getting Support    If you require assistance with the SFDS application  contact your  organizational Access Administrator  If you do not have an Access  Administrator or you are an Access Administrator seeking support on behalf of  a user in your organization     e Call the MOH Help Desk  250 952 1234   or  e Send an email directly to 
20. ore the file is delivered     Invest From  rajan  Send File To  Primary Health Care  Bulletins File  tertofrend txt    Administration Confirmation     ver    Application List    Date  10 Jun 2005    Exit this eservice   Click to exit the  application       ox         10 Jun 2005 COPYRIGHT DISCLAIMER PRIVACY ACCESSIBILITY    Figure 8   Exit Link    January 22  2007 Version 1 0    Page 17    Secure File Delivery Service User Guide    4 User Functions       The SFDS user functions described in this section are     e Inbox  users can pick up files using this function   e Send file     users can send files using this function     e Bulletins     users can download bulletins from the Ministry of Health  using this function     4 1 Inbox    4 1 1 What is an Inbox     Users pick up files from SFDS by accessing their    inbox     An    inbox    points to a  directory on the Ministry FTP server  When a user applies for an SFDS service   they are assigned an inbox  This inbox is then used to hold any files relating to  that client  The user   s inbox can have any number of SFDS    Uses    associated  with it      gt  Each type of transfer  submit  receive  computer to computer  is called a    Use     A    user can have multiple SFDS    Uses     and can easily navigate between Uses   without the need to log off and log back in again       January 22  2007 Version 1 0 Page 18    Secure File Delivery Service User Guide    4 1 2 Receive File    Use this screen to receive files sent to you o
21. r to delete files you   ve already  picked up                                S COLUMBIA Contact Us   Help     1 s   et   a   Logged in as  ae Secure File Delivery Service Jott  Herding  HealthNet B C    Inbox Select Account    odtd0  v  One Time Data Transfer O7    Delete File Name From Date Size Status   O TestOfSend txt has test directory   otdt07 20 Dec 2005 1K New   g testofsend txt has test directory   otdt07 20 Dec 2005 1K Received  Inbox     F  sample doc has test directory   otdtO 7 21 Sep 2006 544K New  Send File  Bulletins  Administration  Application List  Exit this  service      21 Sep 2006 COPYRIGHT DISCLAIMER PRIVACY ACCESSIBILITY    Figure 9   SFDS Inbox Screen    The Select Account dropdown contains the Uses you have access to     Click the    button just above the dark blue header row to display help for this       page    File Properties    You may wish to view the file properties of a file before making the decision to  save or delete it     Click the     symbol to display file properties in a new popup window     January 22  2007 Version 1 0 Page 19    Secure File Delivery Service User Guide       INFO Close     File Properties    File Mame  TestCth end  tet   Status  DELIVERED   Sending Account  has test directory   otdtll   Sending JID  OTDTO    Appleation    oend Date  20 Dec 2005   SIZE  14   Recernved Date    Recening Account  has test directory   otdtl   Recernnng ULL    Use  One Time Data Transter 07    Send us e mail    Figure 10   File Properties 
22. reader waives and releases the Province of British Columbia to the full extent permitted  by law from any and all claims related to the usage of material or information made available  In no event  shall the Province of British Columbia be liable for any incidental or consequential damages resulting  from the use of this material     Secure File Delivery Service User Guide    Table of Contents    1 OV CIA W can cu arene tt E E A TEE inpieieeananda tense A SE A A 1  1 1 Purpose of this DOCUMEnt aicssccsdsoia cna vranadhanciitelecedsdvataduanmatuedende bbiad pnlnnwidaetiadnedanadianssenaaninn 1  1 2 ave  tks eB O UM 01k aan eae ee nn ee ne eee ee 1  1 3 HOW tO Use this Guide           ssssssssssrrrrrrrrrrrrrsrsrtrtrtrtrtrt rtr EE rttr tr EEE  SEA EEE EEE ES SEES SEES SEES EES 2   L3 Document Conventos serrirostris i irrin N EINEAN aa 2  1 4 WCE FDS E araa E A EE O 2  1 5 Des roO Or ROE eai A ne E 3  1 5 1 Ministry Business AL aS       cccccccecsecseeeeeeeeueeeeeaeeeeeeeeeeeteaeeueeeeeaeeueeeeeareeeetaeeneenetags 3  ES  DUA A CCS saree sac E E E E E eeetascoue 3  1 5 3 ACCESS OIA NIG OG escerai raa A EE A 3  LA U a EE A E E AE A E A 4  1 6 a cL U E eect carrer AA eater E A T TEE E E A 4  LOL PCCM CN ES orisiirisii AEO EAEE 4  L62 TWO Factor AUtNentcatiO eerren iiaeie anie E dena AA rai 4  1 7 CENNI SUD OO eae rE E E E EEE EE EEE EEEE 5   2 POW BO FACO SS FD aE EEEE T E Geena E 6  2 1 RECUESTING Access tO SPD earainn A a 6  2 2 Prerequisites for Access tO SFDS        ccccceccecee
23. t Us p Help       e Click Contact Us to display a  new window with contact  telephone numbers and email  links as shown below     e Click Help to display a new  window with online help  information     Page 13    Secure File Delivery Service User Guide    3 2 2 Left Sidebar Links    ap eh The left sidebar is split into two main areas  The top  a area  with the blue background  contains a number of    Ministry of Health standard links     HealthNet B C  e B C  Home   will direct you to the BC Government  home page     e Ministry of Health  will direct you to the  Ministry   s public home page  and    e healthnetBC   will direct you to the healthnetBC  Inbox home page         The bottom area  with a white background  allows you    Bulletins to move around within the service you click on the  Administration Application List     Application List    Exit this  service oO       Figure 5   Left Sidebar    January 22  2007 Version 1 0 Page 14    Secure File Delivery Service User Guide    3 3 Accessing SFDS    At the Available Services screen  click the Secure File Delivery Service link to  display the SFDS Inbox screen shown below     es Con        Contact Us P    Help       Logged in as    Secure File Delivery Service          Ministry of Health Jodi L Hardin  HealthNet B C   Inbox Select Account    odtd0     One Tine Data Transfer OF    Delete File Name From Date Size Status  TestOtsend tet asz test directory   otgto  20 Dec 7005 1K Hew  C  Li  fSend h d y   otd  testotsend  txt as
    
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