Owners Manual - Viking
Contents
1. 212 North Evans Road Evansdale lowa 50707 Phone 319 236 7977 Fax 319 236 7980 Owners Manual AHW 025 MID MOUNT HYDRAULIC WING Record the MODEL and SERIAL NUMBER of equipment for parts ordering information PURCHASED FROM DATE MODEL SERIAL NUMBER 212 North Evans Road Evansdale lowa 50707 Phone 319 236 7977 Fax 319 236 7980 THIS PAGE LEFT BLANK 09700009 Revision 01 FORM 1 1 121 152 1 212 North Evans Road Evansdale lowa 50707 Phone 319 236 7977 Fax 319 236 7980 WARRANTY POLICY Viking Cives USA warrants products of its manufacture against defects in workmanship and material for a period of one year from the date of shipment to the customer In consequence of this warranty any component part or parts of such products proving defective within the above specified time will be repaired or replaced F O B factory Providing such parts are returned transportation prepaid to the factory and found defective by Viking Cives USA This warranty will not apply to any product which has been repaired or altered outside of Viking Cives USA factory in any way so as in Viking Cives USA s judgment to affect its stability or reliability nor which has been subject to misuse or accident The obligations of Viking Cives USA under this warranty are limited to the replacement of defective parts Such obligations are exclusive and in lieu of all other remedies warranties guarantees of lia2. 1755 1 1 4 ZINC HW13A 0848 COTTER PIN 1 4 X 3 ZINC HW30C 20 NUT HEX SLOTTED 1 1 4 UNC ZINC 0500146 BLADE 12 TP 5 8 X 8X 72 0500114 BLADE 12 TP 5 8 X 8 X 84 0500147 BLADE 12 TP 5 8 X 8 X 96 0500148 BLADE 12 TP 5 8 X 8 X 108 2 m me HW40C 1020 BOLT CARRIAGE 5 8 X 2 1 2 UNC ZINC gt HW14C 10 LOCKWASHER SPLIT 5 8 ZINC gt HW30A 10 NUT HEX 5 8 UNC ZINC 2 01401063 PUSH ARM MTG BRK T WELD T 09700009 FORM 1 1 121 152 1 Revision 01 LNOHLIM NOLLVOlIO3dS IN3Wdini3 39NVHO OL 1HOIH JHL S3AN3S3N 011 S3AID 9NDIIA WVHDOHd IN3W3AONdWI IN3AdOT3A3O ONY LONJOHd 9NIO9 NO YNO NIVLNIYW OL 38 AVW SIN3NOdWOO JWOS NMOHS SV 112 3 38 LON AVW IN3WdIlno3 Xvd 086 9 7 61 Hd LL6Z 9EZ 6LE LOLOS VMOI 31 05 AVOY SNVA3 HLYON 212 This Owners Manual File is Contained Within 01401065 dwg 212 North Evans Road Evansdale lowa 50707 Phone 319 236 7977 Fax 319 236 7980 01001176 WING POST ASS Y AHW 025 ITEM ID ITEM NO DESCRIPTION QTY REQ 01001172 WING POST WELD T AHW 025 01001168 SLIDE WELD T AHW 025 00900127 PIN 1 500 DIA X 11 438 WELD T 00900130 PIN 1 000 DIA X 6 500 0540247 CYLINDER HYD DA 4 X 12 HW40A 2056 BOLT HEX 1 1 4 X 7 UNC ZINC HW 14B 20 FLATWASHER USS 1 1 4 ZINC HW36D 20 NUT HEX ELASTIC I 1 4 UNC ZINC HW13B 0432 ROLL PIN 1
3. North Evans Road Evansdale lowa 50707 Phone 319 236 7977 Fax 319 236 7980 GENERAL OPERATING INSTRUCTIONS The operator should familiarize himself with all equipment prior to operation The in cabs controls are placed at a comfortable reach of the operator with an allowable amount of adjustment If necessary the controls can be adjusted for either driver or passenger use The in cab control levers are arranged from left to right as the operator sees the plows First lever Front Plow One way Reversible etc Second lever Front of Wing Third lever Rear of Wing Fourth lever Wing Brace Slider All levers are clearly marked as to the equipment function they control To raise the plow or wing pull back on the appropriate control level to lower the plow or wing push the control level forward NOTE The in cab controls are proportional to the hydraulic valve therefore the further the control lever is moved the faster the plow or wing will raise or lower Before putting any equipment into use check for any worn damaged or loose components if necessary repair or replace Listen for any unusual sounds if necessary repair and or replace worn or damaged parts Before operating any equipment be sure to read and fully understand all caution and safety warnings Familiarize yourself and others with all caution warning labels and their locations Make sure all labels are complete and legible Replace any labels that have become unrea
4. Read this manual carefully before you operate and or service your AHW 025 Mid Mount Hydraulic Wing Remember that you re working with heavy equipment that can injure you or someone else You can help lessen the chance of injury by following the procedures in this manual carefully DANGER If incorrectly used this equipment can cause severe injury Your chance of injury can be greatly reduced by following all caution warning decal notifications All decals must be kept clean and complete Replace any decals that are unreadable Decals may be purchased directly from Viking Cives Group and or the nearest authorized dealer All Operator Service people should review this manual carefully and become familiar with its contents If anyone else beside you operates or services this equipment make sure they read this manual and are instructed to follow the safety procedures related to this equipment PERIODIC MAINTENANCE INSPECTION DAILY INSPECTION AND LUBRICATION Daily inspection along with periodic preventive maintenance will reduce the chance of any major repairs and down time during equipment use 1 Check the fluid level in the hydraulic oil reservoir If the sight indicates low oil level add the appropriate amount of the specified hydraulic fluid Cold Weather Operation All equipment is designed to operate with hydraulic oil minimally warm During cold weather conditions it is recommended that the truck be run at idle with the pump engaged and circula
5. ZINC HW40A 1016 BOLT HEX 5 8 X 2 UNC ZINC HW40A 1048 BOLT HEX 5 8 X 6 UNC ZINC HW40A 1628 BOLT HEX 1 X 3 1 2 UNC ZINC CONDI NBL 45 09700009 Revision 01 FORM 1 1 121 152 1 SOLON 1nOHLIM NOLLVOLIIO3dS 1N3MdinO3 39NVHO OL 1H9RJ JHL S3AN3S3N 011 SJAO SNIAIA NvioOHd IN3AGAONdNI IN3NdOT3A3O ONY LONGOYd 9 09 UNO NIVINIVW OL WNOLIdO 38 SIN3NOdMOO 3MOS NMOHS SV ATLOvXJ 38 LON AVN 1N3Mdlno3 XV4 086 9 2 61 Hd 7 64 9 2 61 LOLOS 31VQaSNVA3 SNVA3 212 This Owners Monuol File Contained Within 01401068 dwg 212 North Evans Road Evansdale lowa 50707 Phone 319 236 7977 Fax 319 236 7980 MOLDBOARD ASS AHW 025 ITEM ID ITEM NO DESCRIPTION QTY REQ 01401157 MOLDBOARD ASS Y AHW 025 6FT I2IN 01401065 MOLDBOARD ASS Y AHW 025 7FT 12IN 01401167 MOLDBOARD ASS Y AHW 025 8FT 12IN 01401164 MOLDBOARD ASS Y AHW 025 9FT I2IN 01401132 MOLDBOARD WELD T AHW 025 12IN 01401051 MOLDBOARD WELD T AHW 025 7FT 12IN 01401131 MOLDBOARD WELD T AHW 025 8FT 12IN 01401162 MOLDBOARD WELD T AHW 025 12IN 00401422 LINK 1 063D 7 188 1 313D 00900125 PIN 1 250 DIA X 0 594 WELD T 00900139 BOLT DRILLED 1 250 DIA X 3 250 14 20 FLATWASHER
6. front right side mounting plate to outer edge of vertical support channel Locate rear support tube 26 measurement D from face rear right side mounting plate to outside edge of tube end plate Install eight 4 x 3 x 1 2 x 6 angles to secure mast assembly and support tube in place Bolt right side angles to side mounting plates with 5 8 x 2 bolts nuts and lock washers and weld to the top and bottom of the tube Weld the left side angles to the side mounting plates and bolt through the tubes with 5 8 x 6 bolts nuts and lock washers By following this installation sequence the front mast assembly and rear support tube will remain removable and easily re installed Layout and install pipe brace between front mast and rear support tube Weld mounting angles to right hand inside of front mast and rear support tubes locate as shown Attach cast mounting balls to mounting angles with fasteners Measure and cut pipe brace to suit weld pipe to cast mounting balls Install moldboard assembly onto front wing post mounting block using 1 1 4 x 6 1 2 bolt supplied Next layout and install rear push arm Attach push arm to the rear support tube on right hand side Next install the rear push arm mounting bracket to the moldboard Layout the mounting bracket onto the moldboard so that you obtain a 90 degree angle with the push arm and the rear cross beam Location may vary based on moldboard length and distance between front ma
7. 8 X 2 ZINC HW29E 04 GREASE FITTING 1 4 28 STR HW40A 0416 BOLT HEX 1 4 X 2 UNC ZINC HW36D 04 NUT HEX ELASTIC 1 4 UNC ZINC lt PIO NIAM AIN e R 09700009 Revision 01 FORM 1 1 121 152 1 SOLON 1nOHLIM NOLVOLIOJdS 1N3Mdino3 39NVHO OL IHOlH JHL S3AN3S3M 011 SJAO SNIAIA NVEDONd IN3AGAONdNI IN3NdOT3A3O ONY LONGOYd SNIO9 NO YNO NIVINIVW OL WNOLLdO 38 SIN3NOdMOO 3MOS NMOHS SV AlLOVX3 38 LON AVN 1N3Mdino3 XV4 086 9 2 61 Hd 7 64 9 2 61 LOLOS VMOI 31V0SNVA3 SNVAJ HLNON 212 This Owners Manual File is Contained Within 01001176 dwg 212 North Evans Road Evansdale lowa 50707 Phone 319 236 7977 Fax 319 236 7980 01201065 PUSH ARM ASS Y AHW 025 40 INCH ITEM ID ITEM NO DESCRIPTION QTY REQ 01201064 PUSH ARM WELD T AHW 025 OUTER 40 INCH 01201060 PUSH ARM WELD T AHW 025 INNER 01201062 SWIVEL CONNECTOR WELD T 0580024 SPRING COMP 3 531 X 0 563 X 6 641 00900129 PIN 1 250 DIA X 4 500 BODY HW13A 0848 COTTER PIN 1 4 X 3 ZINC HW40A 1232 BOLT HEX 3 4 X 4 UNC ZINC HW36D 12 NUT HEX ELASTIC 3 4 UNC ZINC HW40A 0832 BOLT HEX 1 2 X 4 UNC ZINC HW36D 08 NUT HEX ELASTIC 1 2 UNC ZINC 01201096 PUSH ARM ASS Y AHW 025 66 INCH 01201095 IT
8. EM ID ITEM NO DESCRIPTION QTY REQ I PUSH ARM WELD T AHW 025 OUTER 66 INCH 01201060 PUSH ARM WELD T AHW 025 INNER 01201062 SWIVEL CONNECTOR WELD T 0580024 SPRING COMP 3 531 X 0 563 X 6 641 00900129 PIN 1 250 DIA X 4 500 BODY HW13A 0848 COTTER PIN 1 4 X 3 ZINC HW40A 1232 BOLT HEX 3 4 X 4 UNC ZINC HW36D 12 NUT HEX ELASTIC 3 4 UNC ZINC DA gt 69 HW40A 0832 BOLT HEX 1 2 X4 UNC ZINC HW36D 08 NUT HEX ELASTIC 1 2 UNC ZINC Re 09700009 1 1 121 152 1 Revision 01 SOLON 1nOHLIM NOLVOLSIO3dS 1N3Mdino3 39NVHO OL IHOlH JHL S3AN3S3M 011 S3A0 9NDIIA NVEDONd IN3AGAONdNI IN3NdOT3A3O ONY LONGOYd SNIO9 NO NIVINIVW OL WNOLLdO 38 SIN3NOdMOO 3MOS NMOHS SV AlLOVX3 38 LON AVN 1N3Mdino3 Xv4 086 9 2 61 Hd 7 64 9 2 61 LOLOS 31V0SNVA3 SNVA3 HLNON 212 This Owners Manual File Contained Within 01201065 dwg 212 North Evans Road Evansdale lowa 50707 Phone 319 236 7977 Fax 319 236 7980 09700009 Revision 01 FORM 1 1 121 152 1
9. bilities expressed or implied with respect to each product delivered hereunder arising by law or otherwise including without limitation any obligation or liability by Viking Cives USA arising from negligence or with respect to fitness merchantability loss of use revenue or profit or consequential damages or injuries This limited warranty shall not be extended altered or varied except by a written instrument signed by Viking Cives USA Viking Cives USA assumes no responsibility for engines electrical equipment or any other equipment and accessories not manufactured by Viking Cives USA beyond the warranty of the manufacturer of such equipment of accessories All warranty work done on Viking Cives USA equipment must have prior authorization from Viking Cives USA along with a Return Goods Authorization number labor and parts issued by user for Viking Cives USA warranty without an authorization number and a signed authorization warranty form will be at the users own cost ORDERING PARTS Delays and errors can be eliminated when ordering instructions are followed correctly l Place orders direct with Viking Cives Group nearest dealer 2 State Company name address and postal zip code 3 Give the exact model and serial number of the equipment unit stamped on the unit identification plate 4 Furnish part number description and quantities required Note An alpha designation in the Item ID column indicates a s
10. dable and or missing Replacement labels can be purchased directly from Viking Cives Group and or the nearest authorized dealer 09700009 Revision 01 FORM 1 1 121 152 1 212 North Evans Road Evansdale lowa 50707 Phone 319 236 7977 Fax 319 236 7980 REGISTRATION OF EQUIPMENT AND WARRANTY INFORMATION Report any damage to equipment at once to Viking Cives USA You should also register your equipment with Viking Cives USA by filing out a warranty certificate and registration card and returning them to Viking Cives USA The warranty period becomes effective upon date of delivery of equipment unless other arrangements have been made with a Viking Cives USA Distributor or Viking Cives USA The information required to register the equipment may be found on the serial number tag secured to the equipment VIKING GIVES LTD Mt Forest Ontario Canada Date Completed VIKING CIVES LTD 2 This Vehicle Conforms Applicable Motor Vehicle Safety Standards in Effect on Date Mt Forest Ontario Canada of Manufacture Serial No s A WORD ABOUT SAFETY The equipment described in this manual is normally being operated in winter conditions with bad weather and snow amp ice conditions Due to these adverse operating conditions it is important that you the operator use good safety practices at all time to protect yourself and co workers and others when using the equipment It is not practical or possible to warn you abou
11. f suspension spring deflection customer preference and interference caused by immovable objects such as a transfer case Viking Cives assumes no responsibility for improper installation unless installed at an approved Viking Cives location The end user and the installer prior to installation should discuss mounting location in order to achieve the best possible installation 1 Layout chassis frame rails following layout drawings supplied identifying any chassis components such as air tanks or battery boxes which may have to be moved 2 Layout side mounting plates and support masts as indicated for dimensions see table below Drill and bolt side plates to chassis frame as necessary When mounting side plates use existing frame holes when possible Punch holes 11 16 diameter in right side plates only for angles that fasten post and support tube to plates Weld 1 2 x 1 1 4 reinforcement bars on all side plates Weld support angle 3 x 3 x 3 8 x 11 behind front rear side plates where they meet the frame MID MOUNT WING INSTALLATION W STANDARD WING 6 FT 7 FT 8 FT 9 FT 10 FT 11 FT 13 137 13 40 50 55 12 1 2 12 1 2 12 1 2 26 26 26 24 1 4 24 1 4 24 1 4 40 1 8 50 1 8 55 1 8 3 Install front mast support tube Slide front mast assembly and rear support tube into side plate cutouts Locate front mast 24 1 4 measurement E from face of
12. number 2 Fill out all required WCF information and fax or mail the completed form to Viking Cives USA attention Customer Service Department 3 Once the WCF report has been reviewed warranty authorization will be granted or denied NOTE Viking Cives USA warranty labor rates will apply unless specifically determined otherwise Any part s involved in a WCF request must follow the Parts Warranty Consideration procedures For Customer Service and or Parts requests please contact clarue vikingcives com are charrison vikingcives com Ph 319 236 7977 Fax 319 236 7980 09700009 Revision 01 FORM 1 1 121 152 1 212 North Evans Road Evansdale lowa 50707 Phone 319 236 7977 Fax 319 236 7980 TABLE OF CONTENTS DESCRIPTION SECTION PAGE NO WARRANTY ORDERING INFORMATION 3 WARRANTY REQUEST PROCEDURE 4 INTRODUCTION 6 REGISTRATION WARRANTY INFORMATION 8 SAFETY PRECAUTIONS MESSAGES 8 INSTALLATION SEQUENCE amp GUIDE LINES 10 PARTS WING INSTALLATION WING MOLDBOARD ASSEMBLY WING POST ASSEMBLY PUSH ARM ASSEMBLY 09700009 Revision 01 FORM 1 1 121 152 1 212 North Evans Road Evansdale lowa 50707 Phone 319 236 7977 Fax 319 236 7980 INTRODUCTION This instruction parts manual has operation and maintenance information for the Viking Cives AHW 025 Mid Mount Hydraulic Wing It has been prepared to familiarize you with the design features of the unit and to instruct you in its proper operation and maintenance
13. rone Dry Valve Model DVTP16150180A 09700009 FORM 1 1 121 152 1 The Chelsea 2330U series allows the driver to shift on the go The 2330 series runs at 88 of engine speed The economical 2440 series is a manual shift PTO that requires the operator to stop the engine before shifting The 2442UW2XK runs at 89 of engine speed The Chelsea 277 series power shift exceeds the torque capacity of a 6 bolt PTO while offering the tighter sealing of a 10 bolt pattern The 277 series runs at 87 of engine speed Pump flow 16 GPM 1200 RPM Maximum operating pressure 2250 PSI Pump flow 18 GPM 1000 RPM 32 GPM 1800 RPM Maximum operating pressure Pump flow 20 GPM 1500 RPM Maximum operating pressure 2250 PSI Pump flow 16 GPM 1200 RPM Both Sides Maximum operating pressure 2250 PSI Pump flow 13 GPM 1000 RPM 23 GPM 4 1800 RPM 1 stage 18 GPM 1000 RPM 32 GPM 4 1800 RPM 2 stage Maximum operating pressure 2250 PSI Pump flow 20 GPM 1500 RPM 1 stage 16 GPM 1500 RPM 2 stage Maximum operating pressure 2250 PSI Revision 01 212 North Evans Road Evansdale lowa 50707 Phone 319 236 7977 Fax 319 236 7980 INSTALLATION SEQUENCE AND GUIDE LINES These mounting instructions are intended as a guide to aid you in the installation of your AHW 025 Mid Mount Hydraulic Wing All dimensions noted in the instructions are approximate and may vary due to make and model of chassis tire size Type o
14. sition Check all components for loose and or missing fasteners if required tighten and or replace Visually inspect all hydraulic connections and hoses for leaks Visually inspect all caution and warning decals replace decals if missing All decals should be complete and legible 09700009 Revision 01 FORM 1 1 121 152 1 212 North Evans Road Evansdale lowa 50707 Phone 319 236 7977 Fax 319 236 7980 AHW 025 MID MOUNT WING KIT COMPLETE For ordering complete kits please reference table below These kits come complete with all standard items and necessary installation hardware ITEM ID ITEM NO DESCRIPTION QTY REQ 01401158 MID MOUNT WING KIT 025 12IN 01401068 MID MOUNT WING KIT AHW 025 12IN 01401168 MID MOUNT WING 025 8 12IN 01401165 MID MOUNT WING KIT AHW 025 12IN I I I 1 AHW 025 MID MOUNT WING KIT INSTALLATION ITEM ID ITEM NO DESCRIPTION QTY REQ 00401494 ANGLE3X3X3 8 11 00401495 ANGLE4X3X 1 2 6 00402187 ANGLE 4 X 4 X 3 8 4 01001167 HINGE BLOCK WELD T AHW 025 01001170 FRAME MTG PLATE 12 X 28 01001176 WING POST ASS Y AHW 025 01001177 FRAME MTG PLATE 18 X 28 01001178 REAR CROSS TUBE WELD T 01201065 PUSH ARM ASS Y AHW 025 A R MOLDBOARD ASS Y AHW 025 01900155 PIPE BRACE KIT 2 7 8 BALL 48 000 IN LG 0540246 CYLINDER HYD 3 X 10 HW14C 10 LOCKWASHER SPLIT 5 8 ZINC HW30A 10 NUT HEX 5 8 UNC ZINC HW36D 16 NUT HEX ELASTIC I UNC
15. st and rear support tube A Attach push arm to the moldboard 7 Hydraulics Installation Various hydraulic arrangements options are available and care must be taken to use the correct drawings for your specific application When running control cables and or hydraulic hoses care must be taken not to run these items to close to moving parts and or hot engine parts Do not kink or severely bend cable or hoses at any point were items cross 10 09700009 Revision 01 FORM 1 1 121 152 1 212 North Evans Road Evansdale lowa 50707 Phone 319 236 7977 Fax 319 236 7980 any surfaces were abrasion could occur protect cable or hose with armor Whenever possible secure the cables and or hoses with ties to the chassis frame Cold Weather Operation Allequipment is designed to operate with hydraulic oil minimally warm During cold weather conditions it is recommended that the truck be run at idle with the pump engaged and circulating the oil through the system before operating equipment Install chassis mounted hydraulic components i e hydraulic pump PTO main valve bank etc Install heel lift cylinder from front post block to cylinder link in center of moldboard using pins provided Install hydraulic plumbing for front and heel lift cylinders Final installation and inspection Operate wing and build wing stop on rear tube so wing will not hit body in up position Install safety chain around push arm for securing wing in raised travel po
16. t all the hazards associated with the operation and maintenance of this equipment You use your own good judgment supplemented with the information found on the safety decals instructions in this manual your employer s safety programs safety codes local state provincial and federal laws rules and regulations When operating performing maintenance on this equipment trouble shooting equipment operations and loading or unloading the sanders spreaders with material observe amp obey all safety decals on the equipment and warnings listed in the manual Failure to do this could result in serious injury or death to you or others Remember at all times that as the operator you are responsible for the safe operation of this equipment and responsible for the safety of others Good safety practices not only protect you but also protect the people around you 09700009 Revision 01 FORM 1 1 121 152 1 212 North Evans Road Evansdale lowa 50707 Phone 319 236 7977 Fax 319 236 7980 SPECIFICATIONS FOR RECOMMENDED PUMP AND PTO OPTIONS PTO INFORMATION Crank Driven Parker Chelsea Model 2230UA2XK Model 2442UW2XK Transmission Mounted Parker Chelsea Model 277XDFJPB5RB PUMP INFORMATION SINGLE PUMPS Permco Model P2100A231ADXE17 14 Dowty Dry Valve Model 2PL220ASDV ULT Tyrone Dry Valve Model DVP16180A TANDEM PUMPS Permco Model P3000B231AXZK17 14AZK17 1 Dowty Dry Valve Model 2PL1582PL220DVTP Ty
17. ting the oil through the system before operating equipment Grease all required components All plow harness sheave nipples All pump drive shaft nipples Front and Rear tower sheave swivel blocks Wing extension arm nipples Front and Rear tower guide tracks All front harness pivot points Check all components for loose and or missing fasteners if required tighten and or replace Visually inspect all battery terminals and electrical connections wires switches etc for signs of corrosion wear loose and or broken connections etc At the beginning of each shift review all lighting accessories to ensure proper working conditions immediately replace any broken or non functioning bulbs and or lenses Visually inspect all hydraulic connections and hoses for cracks and or leaks Check all cables chains and sheaves for excessive wear or damage Visually inspect plow and wing units Check cutting edges and wear shoes If cutting edge has excessive wear remove and rotate or if required replace CAUTION Do not allow cutting edge to wear down to mounting angle Any wear to the mounting angle may affect the operation and safety of the equipment Replacement is costly At the beginning of each shift visually inspect all caution and warning decals decals should be complete and legible If decals are not legible clean them If cleaning the decals does not make them legible install new decals 09700009 Revision 01 FORM 1 1 121 152 1 212
18. turn Goods Authorization RGA number Any product arriving at Viking Cives USA without a RGA number will be rejected and returned to the sender at his or her own expense 2 Goods are to be shipped prepaid to Viking Cives USA Evansdale Iowa items should be clearly marked with the appropriate RGA number 3 When a replacement item is shipped to replace a defective part for warranty consideration the following additional steps will occur a Aninvoice will be generated for the value of the replacement item s b The defective part s must be returned prepaid to Viking Cives USA c Upon receiving the defective part s Viking Cives USA will issue and process a Discrepant Material Report DMR Once the evaluation of the DMR report is complete and the parts are deemed warranty a credit will be issued against the outstanding invoice If the part s are deemed Non warranty the invoice will remain outstanding to be paid to Viking Cives USA Any part s to be returned to the customer will be at his or her own expense B obtain Labor Parts Repair Warranty Consideration In the event that repairs are required outside of Viking Cives USA facility that may be considered for warranty the following steps must occur Notification of Viking Cives USA customer service must take place prior to the start of any repairs 1 Contact Viking Cives USA customer service to obtain a Warranty Claim Form and warranty authorization
19. ub component for that parent item When placing parts orders reference the parent item to receive a complete assembly Individual items can be ordered separately if required by ordering the alpha designated item number Print or type order clearly Give specific shipping instructions VIKING CIVES USA RR2 Box 36 1 2 Harrisville New York 13648 315 543 2321 315 543 2366 Fax VIKING CIVES USA Midwest Division 212 North Evans Road Evansdale Iowa 50707 319 236 7977 319 236 7980 Fax VIKING CIVES LTD RR4 Box 1120 Mount Forest Ontario Canada NOG 210 519 323 4433 519 323 4608 Fax 09700009 Revision 01 FORM 1 1 121 152 1 212 North Evans Road Evansdale lowa 50707 Phone 319 236 7977 Fax 319 236 7980 WARRANTY REQUEST PROCEDURE All repairs considered for warranty that are performed outside of Viking Cives USA require prior written authorization from Viking Cives USA Failure to obtain written warranty authorization prior to repairs may result in the rejection of the warranty claim To obtain warranty consideration one must provide all required Viking Cives USA with unit information including date of manufacture and serial numbers In most cases this information is easily obtained from the Shipped Unit Tag located in most cases inside the driver s side door and or individual unit serial tag A To obtain Parts Warranty Consideration 1 Contact Viking Cives USA customer service to obtain a Re
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