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OM-5700-Owners Manual - Globe POS Systems Inc.

1. 3 11 3 3 8 Enter Modifiers with Spell It Instruchons 3 12 3 3 9 Enter Items by Seat Numbers AAA 3 12 3 3 10 Enter by Menu Item Gtze ENNEN 3 14 Check Corrections before Sending ssssssesssseeeeseeeees 3 15 3 4 1 Remove Items from Check 3 15 3 4 2 Add aModier 3 16 3 4 3 Delete a Modifier cc ccccccceseecceeeseeeeeseeeeeeeeseaees 3 16 3 4 4 Replace a Modifier AA 3 17 3 4 5 End Service Round 3 18 Recd a GHeck eessen See EE Ee Ee 3 19 3 5 1 By Check Number 3 19 3 5 2 By Table Oesch 3 20 3 5 3 Recall by Order Type sesseeeeerrrrrrrrrrrrrrrrrrrrrrrrena 3 20 3 5 4 Recall Table with Separate Checks eee 3 20 3 5 5 Recall with a Bar Code Gcanner 3 20 3 5 6 Recall with Dual Drive hm 3 21 SO MSGI eebe cae ele ce hires eich ce tether tee 3 22 36 1 VSI DY MSI enge eebe 3 22 3 6 2 Split by Seat Number AAA 3 23 3 6 3 Split by AMOUNE ue tdereete eeh eee 3 24 Transfer a Guest Check 3 25 3 7 1 TranstertioaGerver cc cceccccceseeceeeeeeeseeeeeeeeeeeeeaees 3 25 3 7 2 Transfer from a Server cccccccceeeceeeeeeeeeeseeeeeeeeeaees 3 26 3 7 3 Transfer all Checke 3 26 Combine CHECKS seis scoters tenth eld ike ee ke 3 27 3 8 1 Combine Stored Check 3 27 3 8 2 Add New Check to Stored Check 3 27 3 8 3 Add to Stored Check by Order Type ssssssseeeesseeen 3 28 3 8 4 Add New Check to Stored Check with Table 3 28 3 8 5 Combine Stored Checks to One Table 3 29 3 9 Check Adjus
2. a When ordering priced modifiers through Forced Displays an option in the Menu Item Setup Sizing Stay Down Size can be set so the size level remains the same until all modifiers from the Forced Display are entered Sample Procedure 1 Press amenu item for example BURGER 2 A Forced Display gives choice of MED FRIES size 2 in this example or LGR FRIES size 3 e Enter MED FRIES e The STAYDOWN SIZE is set to YES in the Menu Item Setup Table 3 The next Forced Display shows choice of soft drinks and MENU ITEM SIZE keys for each price size e Select a soft drink The size will default to Menu Item Size 2 e Or to order a Size 3 soft drink press the MENU ITEM SIZE key and then select the soft drink wanted 3 14 POS 5700 Owner s Manual Chapter 3 Guest Check Functions Check Corrections before Sending 3 4 Check Corrections before Sending 3 4 1 Remove Items from Checks Remove Last Item 1 Enter menu items 2 Press LAST ITEM VOID 3 The menu item is removed from the check Remove One or More Items a There are two items in the Function Setup table that controls the security level for the VOID key e Function 95 Void Current Round e Function 96 Void Prior Round Enter menu items on a new check or recall a check from a previous round 8 Touch the item s to be removed
3. Time Periods determined by OPEN and CLOSE options in the System Setup table If any sales are outside those business hours the report hours are adjusted to include all sales Number of Guests The guest count included in all checks for the interval Gross Revenue Sales for each period Menu Item sales adjusted for discounts Percent of Sales Shows percentages that each interval and Meal Period represents for the day POS 5700 Owner s Manual 5 11 5 5 Half Hour Productivity Report Revenue System Center Terminal Employee EN ee The Half Hourly Productivity Report provides a sales breakdown by times of day Subtotals are provided by Meal Period 1 25 07 11 54am 001 HALF HOUR PROD From 1 25 07 9 00 To 1 25 07 11 54 Greenville SC Restaurant 09 10 3 18 66 29 27 30 0 0 00 0 00 60 3 18 66 100 00 10 11 2 34 52 54 14 30 0 0 00 0 00 60 2 34 52 100 00 Breakfast 5 53 18 83 41 Total 6 63 76 Time Periods determined by OPEN and CLOSE options in System Setup table If any sales are outside those business hours the report hours are adjusted to include all sales Number of Guests The guest count included in all checks for the interval Gross Revenue Sales for each period Menu Item sales adjusted for discounts Percent of Sales Shows percentages that each interval and Meal Period represents for the day 5 6 Quarter Hour Productivity Report Revenue
4. a An Order Number can be required for checks by setting the Order Type Setup Options 1 USER ENTRD ORD flag a When an Order Number is required for a check a prompt will automatically display when the service round is completed Procedure 1 Enter menu items on to the check 2 End the service round by pressing TOTAL PRINT CHECK ora MEDIA key 3 A window displays prompting Enter order number 4 Index the order number on the keypad and press ENTER 5 The service round is completed 3 6 POS 5700 Owner s Manual Chapter 3 Guest Check Functions New Check Prompts 3 2 5 Override Meal Period Meal Periods are set up by time for each day of the week in the Meal Period Setup table The current setting can be overridden for the current check only or for all checks until the System Z report is done The change can affect one terminal or all terminals For One Check Only 1 Press a MEAL PERIOD key which has been set for the Meal Period wanted for this check e The override setting reverts back to the preset Meal Period after the check is sent For All Checks Today 1 Press STAY DOWN 2 Pressthe MEAL PERIOD key wanted 3 Screen prompts Broadcast changes 4 Press YES for the change to be effective at all stations in the system Press NO for the change to affect this station only e The override setting will be effective until the Mea
5. 4 4 Price Changes This function changes the price of a Menu Item Procedure 1 2 3 Press CHANGE PRICES The Prices page of the Menu Item Setup Table displays Select the menu items wanted Options for finding a menu item are e JUMP Index the menu item ID number and press ENTER e SELECT x List of Departments display Press ID to list the department in ID order or DESCRIPTION to list the departments in alphabetical order Select a Department to display its menu items Search this option can be used to further define the display e Touch the name of the Menu Item wanted Index the number of the Meal Period price to change e f USE PRICE LEVELS on Menu Item Setup Activate Prices is set to no only the first line will be selectable e To change that option touch the Activate Prices button Index the new price and press ENTER Press BACK to exit POS 5700 Owner s Manual 4 7 Timekeeping Chapter 4 Functions Outside of a Sale 4 5 Tip Payout Procedure 1 Press TIP PAYOUT 2 If prompted index a manager ID number and press ENTER 3 Screen prompts Select Employee 4 Index the ID number of the employee receiving the tip 5 Screen prompts Enter Amount Index the amount of the tip payout and press ENTER 7 Receipt prints on the receipt printer 8 The amount is recorded in the Tip Payout field of the employee s Financial Report 4 8 POS 5700 Owner s M
6. Edit Labor Schdules Edit Payroll Tot Edit Timecards Employee Deposits Enable Auto Grat Enter Birthdate Enter Limited QTY Exec Batch 1 5 Number 210 226 267 255 217 216 133 089 263 218 257 261 POS Function Description Send selected program data to the other terminals within the system Used in cases where programming changes were made while a terminal was off line or when a new terminal is introduced to the system Sends the Menu Item table to an order confirmation board Contact your authorized reseller to determine if this is supported by your specific OCB Puts the terminal in Driver Management mode Driver management is used to assign delivery order to drivers and to dispatch drivers to deliver orders Opens the Labor Schedule table for editing Allows adjustments to employee s tips and gross sales Used to change employee punch times Used to enter deposit type media totals for a specific employee Turns on Auto Gratuity for the check Used to set change the customer s birthdate associated with a check This function is used in conjunction with items such as tobacco and aclohol where the sale is restricted to persons of a particular age Used to enter how many of a Menu Item is available for sell The number displays on the Item s button and counts down when the item is ordered When the number reaches zero the key is disabled so no more can
7. This key can be used to recall closed checks by indexing the check number followed by Recall Check When recalling a check at the terminal that created it a short Check Number can be used e Example Index 10009 and press RECALL CHECK Or short Check Number Index 9 and press RECALL CHECK Recalls checks of only the specified Order Type f pressed without a prefix check number the checks displayed in the selection window will be filtered by the specified Order Type POS 5700 Owner s Manual POS Key Functions Summary Chapter 1 POS 5700 Overview Key Function Recall Table Refund Reorder AYCE Item ReOrder Items Report Launcher Report NLU Reset Journal Reset USB Printers Number 030 097 106 107 212 104 214 273 POS Function Description Recalls a check being tracked by table number Example Login Press Recall Table A list of this employee s open tables displays Touch the button of the table wanted If Multi Check is enabled all open checks at the table will be recalled Creates a negative check All items registered on the check will be part of the refund Enters subsequent orders of an all you can eat menu item on to the check In the Menu Table the AYCE item has a setting for a 2 item to use for reordering Procedure Recall the check Press Reorder AYCA Press the button of
8. a It does not prompt for tips or require that checks be closed a The minimum time before the employee may clock back in can be set in System Setup Labor 2 Minimum Break Time If an employee attempts to clock in before the set time a manager approval may be required Procedure 1 Index employee ID 2 Press BREAK OUT 3 When the break is over index the employee ID and then press CLOCK IN POS 5700 Owner s Manual 2 5 Login Logout Chapter 2 Access the System 2 4 Login Logout Logging into the system allows access as the employee s security level permits to guest check handling and Manager Functions NOTES Q Q An employee can be logged into one station at a time Only one employee can be logged into a station at one time and that employee s security level determines what functions are accessible Automatic log out e The POS AUTO LOGOUT function in Job Codes Main can be set to automatically log the employee out and return to the Job Code s default screen after a check service round is completed e The PGM AUTOLOGOUT function in Job Codes Main will automatically log the employee out from Manager Mode if a station is not active after a set amount of minutes If the employee is required to Clock In for time and attendance tracking the Job Code entered during the clock in will also be used for the Log In An employee s shift begins when a login is done and cont
9. Check Detail Assign different colors for new items and stored items Change column widths if wanted Change background and grid colors Change the height of the window Descriptor text font and value fonts are programmable POS 5700 Owner s Manual 1 9 Sample Screens Chapter 1 POS 5700 Overview Sample Pay Screen Manager Menu Discount Credit Authorize CC Offline Combine Check gt Reorder Split by Split by Items Seat Item Station 1 Discount ki Payment Menu Sales Menu Manager Comp Employee Discount EE LI y e es Ge 0 3 431 297M gr Xfer Chk To Svr 1 10 POS 5700 Owner s Manual Chapter 1 POS 5700 Overview POS Key Functions Summary 1 4 POS Key Functions Summary Key Function Add to Check Add to Check Order Type 1 8 Add to Table Backup Program Bar Code Break Out Calibrate Touch Cancel Number 042 044 051 043 222 105 082 225 019 POS Function Description Combines the current check with a stored check This key function allows the current check to be new in the first service round Combines the current check with a stored check of a specified Order Type These key functions allow the current check to be new in the first service round Combines the current check with a stored check that has a table number assigned This funct
10. POS 5700 R4 Release 4 01 003 OWNER S MANUAL Document No OM POS5700 R4 Original Feb 2009 POS 5700 1 YEAR LIMITED WARRANTY NCC warrants this product to be free from defects in materials and workmanship for a period of 1 year from the date of purchase from an authorized NCC dealer This warranty is limited to the original purchaser and to NCC products that are sold and used within the continental United States and Hawaii A copy of a valid dated sales receipt must be submitted with the product for warranty service This limited warranty applies only to NCC products which do not function properly under normal use within the manufacturer s specifications It does not apply to products that in the sole opinion of NCC have been damaged as a result of accident misuse neglect or improper packing or shipping This warranty is void if the NCC label or logo or the rating label or serial number have been removed or defaced or the product has been modified or serviced by other than NCC or an authorized NCC Service Center During the 1 year warranty period NCC will repair or replace at its option any defective product with no charge for parts or labor NCC s liability hereunder shall be limited to repair or replacement of the defective part or parts and such correction shall constitute a fulfillment of its warranty hereunder NCC makes no warranties express or implied including merchantability or fitness for a particular
11. Cashier 5 Total 46 Io Server Name Gross Sales for each Employee POS 5700 Owner s Manual 5 23 Media This section of the Financial Report contains media balancing totals to be Media Cash 7 Check 3 Total Cash Tips Charge Tips Declared Tips reconciled with deposits and cash drawers 55 25 72 50 20 96 27 50 76 21 The number of times this media was used The Total amount collected of this media Each media s percentage of Total Media collected 0 00 0 00 00 Tips included in checks with Cash Tips Tips included in checks with Charge Tips Declared Tips Cash Tips Charge Tips Prints if MIN TIP is set in System Setup Deposit This section is created from entries made in the Deposit function Media types that display are those with the option set for IN DEPOSIT LST Deposit Cash Check Total Diff 30 00 15 58 45 58 1 08 DIFF is the total reported thru the system minus the entries made in the Deposit Entry report selection Cash Balance Calculates cash amount for reconciling with the cash drawer s Cash media type is defined by the System Setup option CASH MEDIA ID It is recommended that CASH be always set as Media 1 Cash Balance Gross Sales 46 66 Total Due tt S 46 66 lt Check 20 96 cash Due t i its S S 25 70 lt Discounts Summary of the discounts applied for the period Discounts 50 Tick
12. Job Code Labor Hourly Labor Labor X Labor Z Setup Tables Programming Department Setup Discount Setup Employee Setup Inventory Setup Inventory Category Setup Major Group Media Menu Item Meal Period Report Class System Labor Period 1 Period 2 Period 3 wv C C v v wv v wv y v wv v C C y v wv v wv y Report Class Listing Summary Detail C C v wv y y y C C C C C v wv 5 1 3 Report Balancing Notes a Menu Item Sales e Sales of menu items update all reports as they are entered on to checks So reports always represent real time up to the minute store activity a Carried Over e Amounts of checks left open during a Reset are included on the next day s reports and are labeled Carried Over 5 1 4 Print or View Reports a Report Launcher key e All reports are available from the Report Launcher key a Preset Keys e Keys for a specific report can be assigned to the touch screens Press the preset key to print the report a Report Number Look up NLU Key e The Report NLU key can also be used It displays a list of all available reports POS 5700 Owner s Manual 5 7 5 1 5 Report Sample Formats The following pages show details of each report option e The table beneath each report title indicates if the report is included in System Revenue Terminal and or Employee totals e The reports shown are samples and do not all
13. 07 11 10pm 001 SYS VOIDS From 1 22 07 0 35 To 1 22 07 23 10 Greenville SC Restaurant Manager 1 The approving Manager s name 3 19 10005 Green Beans 0 00 3 19 10005 Baked Beans 0 00 3 19 10005 Meatloaf 5 29 Total 5 29 Total 5 29 TIME The time that the void occurred CHK This is the check number that contained the voided item DESCRIPTION The name of the menu item that was voided PRICE This is the price of the voided item that was removed from the check 5 11 Refund Report Revenue System Center Terminal Employee EN ee The Refund Report is a log of all refunds that occurred during the business day Refunds are created when a check is started with REFUND creating a check with negative values The report lists refunds by approving manager and gives totals for each manager as well as a total of all Refunds 1 22 07 11 10pm 001 SYS VOIDS From 1 22 07 0 35 To 1 22 07 23 10 Greenville SC Restaurant Manager 1 The approving Manager s Name 3 19 10005 Green Beans 0 00 3 19 10005 Baked Beans 0 00 3 19 10005 Meatloaf 5 29 Total 5 29 Total 5 29 TIME The time that the Refund check was entered CHK The check number of the check DESCRIPTION The Menu Item names entered on the Refund check PRICE The price of the item POS 5700 Owner s Manual 5 21 5 12 Financial Report Revenue System Center Terminal Employee 1 22 07 11 20pm 001
14. 46 66 5 15 Loan Pickup Report Revenue System Center Terminal Employee EN ee This report is a log of the bank loans and pick ups that occurred on the system The Net amount of this report is included in the CASH amount on the Financial and Media Reports 1 22 07 11 21pm 001 SYS LOAN PICKUP From 1 22 07 0 35 To 1 22 07 23 21 Greenville SC Restaurant 1 22 07 4 43 Loan 1 5 00 1 22 07 4 45 Loan 1 25 00 1 22 07 4 47 Loan 1 5 55 Loan Total 35 55 1 22 07 4 43 Pickup 1 2 00 1 22 07 4 45 Pickup 1 4 00 Pickup Total 6 00 Total 29 55 The net amount of all Loans and Pickups The date and time of the loan or pick up The Terminal ID where the loan or pick up occurred The amount of the loan or pick up POS 5700 Owner s Manual 5 29 5 16 Sales Tax Report Revenue System Center Terminal Employee The Sales Tax Report summarizes the sales and sales tax collected for each tax table Sales tax for inclusive tax tables is computed as a percent of sales posted to the tax table 1 22 07 11 13pm 001 SYS SALES TAX From 1 22 07 0 35 To 1 22 07 23 13 Greenville SC Restaurant Tax 1 Taxable 44 03 Non Taxable 0 00 Sales Tax 2 63 Total Taxable 44 03 Non Taxable 0 00 Sales Tax 2 63 Taxable Sales This is the amount of taxable sales posted to the tax table Non Taxable Sales This is the amount of non taxable sales posted to the tax table Sales Tax This is the amount of sales tax poste
15. A Backoffice PC running the Windows XP Professional operating system can be integrated in a system to run software for additional maintenance and reporting This manual describes guest check processing and adjustments Details of programming and configuring the POS 5700 system are in the POS 5700 Programming Manual The POS 5700 system offers a wide array of features that make it easily adaptable to all types of food service applications including fine dine table service dual drive thru quick service full service bars cafeterias delis and school lunchrooms a The POS 5700 system can be easily tailored for individual restaurant menus personnel and operating procedures Menus and prices can be changed to accommodate daily changes in meal period prices a The POS 5700 touch terminal offers custom programming for any application through its unique system of soft programmed POS touch screens a A list summarizing POS Key Functions follows in this chapter Detailed explanations of the more common functions are included in subsequent chapters of this manual POS 5700 Owner s Manual 1 3 Hardware Overview Chapter 1 POS 5700 Overview 1 2 Hardware Overview FECE WARNING The terminal has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interface in a residential installation Th
16. Press the MEDIA key from which to subtract the item s totals 3 12 Review a Closed Check This function is used to display and or print checks that have been tendered Procedure 1 Press REVIEW CHECK or REVIEW TABLE 2 The last check to which the employee has access displays 3 Press MORE to scroll through the closed checks 4 To print a check press PRINT 5 To exit press BACK 3 42 POS 5700 Owner s Manual Chapter 4 Functions Outside of a Sale Finished Product Waste Chapter 4 Functions Outside of a Sale 4 2 POS 5700 Owner s Manual Chapter 4 Functions Outside of a Sale Finished Product Waste 4 1 Finished Product Waste This is an inventory function Items entered in this transaction type will update the waste totals a This procedure is used when an item is entered on a check and prepared but then voided from the check It is used so the raw products of the menu items can be subtracted from inventory totals Procedure 1 Press FINISHED PROD WAS 1 through 8 2 Enter items that were prepared for serving to customers but then were wasted 3 Press cash MEDIA to close the check POS 5700 Owner s Manual 4 3 Loan and Pickup Chapter 4 Functions Outside of a Sale 4 2 Loan and Pickup A Loan adds an amount to the Employee and to the Terminal s Media Report a The ALLOW BANK LOAN field in Job Co
17. System Center Terminal Employee EN ee The Half Hourly Productivity Report provides a sales breakdown by times of day Subtotals are provided by Meal Period 1 25 07 11 54am 001 QTR HOUR PROD From 1 25 07 9 00 To 1 25 07 11 54 Greenville SC Restaurant 09 10 3 18 66 29 27 15 0 0 00 0 00 30 0 0 00 0 00 745 2 9 28 49 73 60 1 9 38 50 27 10 11 2 34 52 54 14 115 0 0 00 0 00 30 0 0 00 0 00 145 0 0 00 0 00 60 2 34 52 100 00 Breakfast 5 53 18 83 41 Total 6 63 76 Time Periods determined by OPEN and CLOSE options in System Setup table If any sales are outside those business hours the report hours are adjusted to include all sales Number of Guests The guest count included in all checks for the interval Gross Revenue Sales for each period Menu Item sales adjusted for discounts Percent of Sales Shows percentages that each interval and Meal Period represents for the day POS 5700 Owner s Manual 5 13 5 7 Sales Mix Report Revenue System Center Terminal Employee The Sales Mix Report gives a breakdown of Menu Items sold for the period e Menu Items are the first level of the Menu file The Menu is structured so Menu Items are grouped into Departments and Departments are grouped into Major Groups e Only items with the Track System Sales option set in the Menu Setup table will be detailed e Net Sales and Total Sold on the Employee Report only includ
18. The RECIPIENT field in the Discount table is used to prompt the server for an ID number and the CHK RECIP ID field is used to check the Employee Setup table for a valid ID number Procedure 1 Enter item s to the check 2 Press the DISCOUNT key programmed for Recipient or press DISCOUNT NLU then touch the discount wanted If prompted index a manager ID and press ENTER 4 If prompted index the amount for the discount and press ENTER Screen prompts Enter recipient ID 6 Index the ID number of the employee receiving the discount 7 End the service round by pressing TOTAL MEDIA or PRINT CHECK e The employee s name the discount name and the discounted amount is listed on the Discount Recipient Report POS 5700 Owner s Manual 3 33 Check Adjustments Chapter 3 Guest Check Functions 3 9 3 Exempt Tax from a Check Additional menu items cannot be added to a check after using a tax exempt key Procedure 1 Enter item s or recall the check 2 To exempt tax e Press TAX EXEMPT to remove all tax from the check e Press a TAX EXEMPT to remove a specific tax rate 1 through 8 from the check 3 End the service round by pressing TOTAL MEDIA or PRINT CHECK 3 34 POS 5700 Owner s Manual Chapter 3 Guest Check Functions Check Adjustments 3 9 4 Adda Tip A tip can also be entered when the check is tende
19. balance with each other e Any extra notes included for a particular line is right justified close to that line in the report e A wavy line in the middle of a report indicates that part of it was cut out so a total could be included on the same page DAD ADA AAAA AAAA AASA AAAS AAAA AAAA AASA ASAA AANS AANA ASAAN INI NIN Report Headers 1 22 07 11 20pm SYS FINANCIAL From 1 22 07 0 35 To 1 22 07 23 20 Greenville SC Restaurant OO The date and time the report was taken and the terminal on which the report was taken The report name The period coverd in the report The store name and location 5 2 Open Check Report Revenue System Center Terminal Employee EN ee The Open Check Report is a summary of the open checks in the system An open check is one that has been stored in the system but has not yet been paid 1 22 07 11 07pm 001 SYS OPEN CHK From 1 22 07 0 35 To 1 22 07 23 07 Greenville SC Restaurant 0 010003 3 09 0009 16 82 0 010004 3 09 0009 11 21 0 010009 22 49 0003 5 61 0 010010 23 03 0003 3 49 7 010012 23 06 0003 7 50 5 Total 44 63 Total number and amount of Open Checks Table The table number of this check if one is assigned Check The unique ticket number associated with the check Time The time that the check was created Employee ID The employee ID of the server who currently owns the check If the check has been trans
20. be sold This function can be used on Menu Items with the Limited QTY flag set to YES N A POS 5700 Owner s Manual POS Key Functions Summary Chapter 1 POS 5700 Overview Key Function Exempt Auto Grat Exit System Finished Prod Waste 1 8 Fire Order Foreign Currency Function NLU Number Look Up Gift Card Balance Gift Card Cash Out Gift Card Reload Group RKP Order Guests Hold Order Inv Ending Z1 Number 088 005 072 079 023 118 102 120 121 119 244 018 022 231 POS Function Description Turns off Auto Gratuity for the check N A Used to start a Waste transaction All items registered in the transaction will update waste totals Sends un sent items to kitchen printer s Calculate the amount due on the check ina foreign currency Used to access functions that are not preset on a touch screen Index the for the function then press FUNCTION NLU See the POS 5700 Programming Manual for a list of operations that can be done with this key and codes used with each one Inquires and prints the balance of a Gift Card Requires 3 party gift card processor Allows cash change from a Gift Card Requires 3 party gift card processor Adds additional funds to a Gift Card Requires 3 party gift card processor Groups a series of Guest Checks into a single RKP check Sets the number of guests on a check End the service rou
21. detailed look at the sales activities of each employee of the system Daily reports only System Labor This report group shows details of employee timecard activity These reports are explained in a separate document POS 5700 Labor Module Operations Guide Listing Summary Shows the number and name of the Department Discounts Employee Inventory Inventory Category Major Groups Media Menu Item ad Meal Period Setup Tables Listing Detail Shows the options settings for each record in the Department Discount Employee Media and Meal Period Setup report 5 1 2 List of Reports Report Class Sales System Rev Report Peri Per2 Per 3 Ctr Term Emp Charge Account De l Closed Checks v vi Credit Card Batch Detail vi e Credit Card Batch Summary v a Z Credit Card Close Batch v Credit Card System Info vi Customer Summary v a Department Sales v v Discount Recipient v a Financial v v v v v Half Hour Productivity v Hourly Productivity v a Inventory Count Sheets vi v Inventory Food Coast v v Inventory Status v v Inventory Totals v v Loan Pickup vi a z Major Group v v v De v Media v vi vi v vi Open Checks v a De Quarter Hour Productivity v Refund v a v Sales Mix v v Da v vi Sales Tax v v v Da vi Voids vi a X Report v v De v v Z Report v v De y v POS 5700 Owner s Manual 5 5 Report Clocked In Timecards Employee Pay Employee Tips
22. from the check The item s touched becomes highlighted e H an item is highlighted by mistake touch it again 9 Press VOID 10 If prompted index a Manager Code and press ENTER on the keypad Remove All Items before Sending After a menu item has been sent to remote printers the VOID ALL ITEMS key can only be used according to the security level set in the Function Setup table Procedure 1 Enter menu items 2 Press VOID ALL ITEMS e The entire check is voided POS 5700 Owner s Manual 3 15 Check Corrections before Sending Chapter 3 Guest Check Functions 3 4 2 Add a Modifier This procedure adds an item whose Department is set to Special Instructions Special Instructions are modifiers that can be entered but are not on the Item s Forced Display 1 2 3 4 3 Enter menu items with modifiers Press CHANGE MODIFIER e The screen display shows the guest check with command keys EDIT INSTR and DELETE Touch the modifier wanted to change Press INSTR e Buttons display for each Department set as a Special Instruction Touch the button for the Department wanted e Items in that Department display Touch a modifier It is added to the check after the modifier selected in 3 e The display returns to previous screen When done press BACK to return to the check Delete a Modifier NOTE A required modifier cannot be deleted 1
23. prompt displays for the time e Enter the time for the Clock In using military time Change a Clock Out Date Time 1 Press CLOCK OUT 2 A prompt displays for the date e Enter the new date or press ENTER to use the default date displayed 3 A prompt displays for the time e Enter the time for the Clock Out using military time 4 10 POS 5700 Owner s Manual Chapter 4 Functions Outside of a Sale Timekeeping 4 6 2 Edit Payroll Totals This function is used to change an Employee s Cash Tips Charge Tips and Gross Receipts 1 Press EDIT PAYROLL TOTALS e A list of employees displays on the left side of the screen 2 Select the employee Select the Period to be changed Daily Weekly or Period 4 Index the number for the Function to change Options are Function Daily Weekly OT Hours OT Pay Cash Tips S Charge Tips vA 5 Enter the new data and press ENTER POS 5700 Owner s Manual 4 11 Timekeeping Chapter 4 Functions Outside of a Sale 4 12 POS 5700 Owner s Manual Chapter 5 Reports 5 1 Reports Overview The Reports menu is accessed by pressing the Report Launcher key ON Report cr f Eita IV KH SES Report Class System Sales Period Period Filter aS Shift ar Last Z 4 1 23 07 10 37pm fan2s303am watsmal TTT TT Report Class Selects a type of report See the next page for Report Class descriptions Period 1 2 or 3 Select a specific period f
24. 2 3 4 5 Enter menu items with modifiers Press CHANGE MODIFIER Touch the modifier wanted to remove from the check Press DELETE When done press BACK to return to the check 3 16 POS 5700 Owner s Manual Chapter 3 Guest Check Functions Check Corrections before Sending 3 4 4 Replace a Modifier Enter menu items with modifiers t Press CHANGE MODIFIER Touch the modifier wanted to replace Press EDIT e The forced display from which the modifier was entered displays PF oO N Select the correct modifier o 6 When done press BACK to return to the check POS 5700 Owner s Manual 3 17 Check Corrections before Sending Chapter 3 Guest Check Functions 3 4 5 End Service Round Ending the service round sends menu items to kitchen printers if they have not already been printed and clears the check from the screen a If the flag the Order Type Setup Main STORE OPEN CHECK is NO the service round can only be finalized by tendering the check with a MEDIA key Procedure 1 Enter all items for this service round 2 Complete any required prompts i e Table Guest Order 3 End the service round by pressing one of the following key types e TOTAL Sends menu items entered this round to remote printers Clears the check from the screen x Prints the guest receipt if Order Type Setup Options 1 PRINT GUEST CHECK is YES Check remai
25. ELECT key Table numbers are pre assigned to the key and are usually arranged ona screen to represent the layout of the restaurant Order type set to require and prompt for Table 1 Start the check 2 Screen prompts for the table e Index the table and press ENTER on the keypad Order Type set to require Table 1 Start the check 2 Index the table number and press TABLE OR 3 Enter items 4 Send the check Screen prompts for the table e Index the table and press ENTER on the keypad 3 4 POS 5700 Owner s Manual Chapter 3 Guest Check Functions New Check Prompts 3 2 2 Guest Count a A guest count can be required for the Order Type by the REQ GUEST CNT flag Order Type Setup The Order Type is determined by the Job Code of the Employee logged in e This setting requires a guest count entry before the check is sent e An additional setting PROMPT GUEST in Order Type Setup can require a guest count entry before a menu item is entered a The Order Type can be set to enter a default number of guest with Order Type Setup Options2 DEFAULT GUESTS flag set so the server does not have to make an entry a The GUEST COUNT key does not apply if the Terminal Setup Main option CUST CNT METHOD is set for tracking by Meal Count rather than Guest Count Order Type set to require and prompt for number of guest 1 Start the check e Screen prompts for guest count 2 Index the number of gu
26. Functions 3 5 2 By Table Number Using the Number Pad 1 Using the number pad index the table number 2 Press RECALL TABLE Using List of Open Checks 1 Press RECALL TABLE 2 A list of all open checks accessible by this server displays 3 Press the key of the table wanted to recall e If the table has separate checks a list of each check will display Press the key of the separate check wanted 3 5 3 Recall by Order Type 1 Press RECALL ORDER TYPE of the Order Type wanted 2 A list of all open checks accessible by this server displays 3 Touch the button of the check wanted 3 5 4 Recall Table with Separate Checks 1 Use either the number pad or the list of checks to recall the table 2 List of separate check numbers display 3 Touch the button of the check wanted 3 5 5 Recall with a Bar Code Scanner If the workstation is connected to a bar code scanner and bar codes are being printed on the guest checks scan the guest check 3 20 POS 5700 Owner s Manual Chapter 3 Guest Check Functions Recall a Check 3 5 6 Recall with Dual Drive Thru A Dual Drive Thru application uses two options a The Terminal Setup Main Monitor Term field enables a terminal s orders of a certain Order Type to be recalled at either another specific station or at all terminals a The RECALL OT key type which is used to recall checks of a specific order type Example MONITO
27. Index the quantity of the item wanted using a numeric keypad Press the MENU H EM key for the item e If the quantity entered exceeds the HALO setting for the item from Menu ltems Main a message displays Amount too large Menu by PLU Index the PLU of the item wanted using a numeric keypad Press PLU POS 5700 Owner s Manual 3 9 Entering Menu Items Chapter 3 Guest Check Functions 3 3 4 Open Priced Menu Item An open priced Menu Item is one that has the option in Menu Item Setup Options 1 OPEN PRICE set If the flag PREFIX PRICE is set to YES the price is entered prior to entering the item With PREFIX PRICE to Yes 1 Index the price for this item 2 Press the MENU ITEM key for the Open Priced Menu Item With PREFIX PRICE to No 1 Press the MENU I H EM key for the Open Priced Menu Item 2 Screen prompts Enter sales price 3 Index the price for this item and press ENTER 3 3 5 Scalable Menu Item Use the SCALEABLE flag in Menu Item Setup Options 1 to set an item as requiring a weight entry Procedure 1 Press the preset MENU ITEM 2 Ifa scale is connected to the POS 5700 the weight will be entered from the scale 3 Ifa scale is not connected prompt will display Enter weight 4 Index the number of pounds of the item using the keypad which automatically displays 5 Press ENTER 3 10 P
28. OS 5700 Owner s Manual Chapter 3 Guest Check Functions Entering Menu Items 3 3 6 Enter Modifiers with Forced Display A modifier can only be entered on a check following a Menu Item The number of items that may be entered from a modifier screen is set in Menu Item Setup Procedure 1 Press the MENU ITEM key for the item wanted e tis added to the check 2 A list of modifiers displays Press a key to choose a modifier The modifier screen will clear according to its setting in the Menu Hem e programming e If this Forced Display allows one selection the screen will clear after one choice is made e lf this Forced Display allows more than one selection the screen will clear after that number of choices is made e If there is no limit to the number of selections from the Forced Display a TOTAL key should be on the screen to indicate all wanted choices have been made 3 When all choices are made from the Forced Display s the screen returns to the one from which the Menu Item was entered 3 3 7 Enter Modifiers with Special Instructions If a Menu Item s Department has the USAGE field set to Special Instructions the item can be used as a modifier but preset on the screen rather than be included ona Forced Display Procedure 1 Enter the primary MENU ITEM 2 Press the preset special instruction MENU ITEM e Special Instruction items cannot be entered on a check before a
29. R TERM is set for Terminal 2 1 Order is entered at Terminal 1 2 Cashier at Terminal 2 presses RECALL OT key programmed for an Order Type named DRIVE THRU 3 Orders display on Terminal 2 in the order they were entered POS 5700 Owner s Manual 3 21 Split a Check Chapter 3 Guest Check Functions 3 6 Split a Check Only items that have been sent can be split to separate checks 3 6 1 Split by item Procedure 1 Recall the check 2 Press SPLIT BY ITEM 3 Screen prompts Enter number of checks 4 Index the number of new checks to create from this check and press ENTER e A screen displays with a check window for the number of new checks entered e Use the scroll bar if necessary to view all check windows 5 Touch a menu item to highlight it e Highlighting a primary Menu Item automatically highlights its modifiers 6 Touch the window of the check where the item is to be moved 7 Continue until all items are on the correct separate checks 8 Press OK 9 A button for each new check displays Touch a button to view the contents 10 To print one check touch the check s button and press PRINT To print all checks press PRINT ALL 11 Press DONE to exit the split check screen 12 End the service round by pressing MEDIA PRINT CHECK or TOTAL 3 22 POS 5700 Owner s Manual Chapter 3 Guest Check Functions Split a Check 3 6 2 Split by Seat Number To s
30. SYS FINANCIAL From 1 22 07 0 35 To 1 22 07 23 20 Greenville SC Restaurant Readings Non resettable totals maintained by each POS Terminal This section prints if the USE NRGT option in System Setup is set These fields do not appear on the Employee Financial Report Readings Opening 0 00 Closing 100 82 Menu Item Sales before Voids Refunds or Discounts Tax and Tips Trn Opening 0 00 Trn Closing 0 00 Readings for Training Totals if selected in Training Setup Sales Sales totals by Tax Table sales tax collected and sales totals and statistics by order type Sales Tax 1 44 03 Sales Tax 2 63 Gross Sales tt S 46 66 Sales Tax 2 63 Net Sales tts 44 03 Net Sales Menu Item Sales Voids Refunds Discounts Eat In 44 03 Tcks Avg Tck 7 6 29 Gsts Avg Chk 7 6 29 Avg Trn Time 0 41 Statistics for each Order Type Check Guest averages are Net Sales of Checks Average Transaction Times are minutes Total 44 03 Tcks Avg Tck 7 6 29 Gsts Avg Chk 7 6 29 Avg Trn Time 0 41 all checks are opened of Checks Balance This section contains a method of balancing the readings adjustment to the system s reported Gross Sales It does not print if the NRGT is not being used in the READINGS section Balance Closing 100 Opening 0 Readings Change 100 Open Checks 44 voids 5 Refunds 5 Discounts 9 Gross Sales 46 Server Sales Summary of sales by server Server Sales Server1 15 Server3 25
31. anual Chapter 4 Functions Outside of a Sale Timekeeping 4 6 Timekeeping After a change is made to a record a slip prints with the Employee s name the Job Code changes and a signature line The item that was changed will display with an asterisk and the end of the information 4 6 1 Edit Timecards 1 Press EDIT TIMECARDS e A list of employees displays on the left side of the screen 2 Select the employee e The employee s current shifts display on the right side of the screen 3 Touch the shift to be changed 4 From the menu bar at the top of the screen select the change type e New e Delete e Job Codes e Clock In e Clock Out Add a Shift This option is not valid when there is an open shift 1 Select NEW e A list of the employee s assigned Job Codes Display 2 Touch the correct Job Code for the shift 3 A shift is added for the selected Job Code with the current time and date for the Clock In field Delete a Shift 1 Press DELETE 2 The entry in the Deleted Column is changed from NO to YES POS 5700 Owner s Manual 4 9 Timekeeping Chapter 4 Functions Outside of a Sale Change a Job Code 1 Press JOB CODE e A list of the employee s assigned Job Codes Display 2 Touch the correct Job Code for the shift Change a Clock In Date Time 1 Press CLOCK IN 2 A prompt displays for the date e Enter the new date or press ENTER to use the default date displayed 3 A
32. ated or recalled e The service round is completed when the check clears the screen by the server pressing TOTAL or PRINT CHECK or when the check is tendered with a MEDIA key x Ifa media is used to partially tender a check the service round will end using TOTAL POS 5700 Owner s Manual 3 3 New Check Prompts Chapter 3 Guest Check Functions 3 2 New Check Prompts All checks are tracked by a system assigned check number In addition other check information can be required and attached to the check These options are Table Number number of guests and an order tent number 3 2 1 Table Number a A table number can be required for the Order Type by the REQ TABLE flag in the Order Type Setup The Order Type of the check is determined by the Job Code of the Employee logged in e This setting requires a Table number entry before the check is sent x A Table number is not required if immediately paying out the check e An additional setting PROMPT TABLE in Station Setup can require a Table number entry before a menu item is entered x With this option set the table number entry is required if immediately paying out the check e A table number cannot be assigned to a check unless REQ TABLE is yes a When a table number is assigned to a check it can be recalled by table number as well as the check number a Table Select Preset Key e Table numbers can be assigned to checks with a TABLE S
33. atus e For a discount to apply to a menu item the discount must be set to the same tax status as the menu item e A menu item s tax status is set by its Department and the Order Type under which the check is entered a Discount or Surcharge e A discount can be programmed as a surcharge with the SVC CHARGE option so the amount is added to the check rather than subtracted Q Item or Subtotal e A discount is set as an Item or Subtotal discount with the ITEM DISC option in Discount Setup Main e An Item Discount applies only to the selected item entered on the check The item can be a specific Menu Item or any item of a specific Department e A Subtotal or ticket Discount applies to all items on the check that are discountable Items discountable are those set to the same Tax status as the discount a Reset Totals Flag on Subtotal Discounts e Keep in mind that any discount will only apply to Menu Items set to the same tax status as the discount e The RESET TOTALS flag in Discount Setup Options determines the amount of each item that is available for discounting after a discount has already been applied to the item x YES after a discount has been applied to items further discounting of those items is not allowed x NO after a discount has been applied additional discounts can be entered and applied to the same items POS 5700 Owner s Manual 3 31 Check Adjustments Chapter 3 Guest Check Functions a Au
34. ber and the check does not have one assigned screen prompts Enter table number Index the table number on the keypad and press ENTER If the default Order Type for the new server requires a of guest entry and the check does not have one assigned screen prompts Enter guest count Index the number of guests and press ENTER Press the TOTAL key to end the procedure Check is transferred POS 5700 Owner s Manual 3 25 Transfer a Guest Check Chapter 3 Guest Check Functions 3 7 2 Transfer from a Server This procedure is used by the new server who takes the check from the server bartender who created it Procedure 1 2 3 7 3 Press TRNSFR CHK FROM SVR Screen prompts Enter check number Index the check number being picked up and press ENTER If the default Order Type for the new server requires a table number and the check does not have one assigned screen prompts Enter table number Index the table number on the keypad and press ENTER If the default Order Type for the server picking up the check requires a number of guest entry and the check does not have one assigned screen prompts Enter guest count Index the number of guests and press ENTER Press the TOTAL key the end the procedure Check is transferred Transfer all Checks This procedure is used by the server who takes all open checks from the server bartender who created them Procedure 1 2 3 The se
35. check This is the description of the discount used The number of discounts received by the employee The total amount of the discounts received 5 19 X Report Revenue System Center Terminal Employee The X Report allows a pre defined sequence of reports to be printed with a single command without clearing any totals a The reports that are included with a X Report for each Report Class are set in Report Setup X Report 5 20 Z Report Revenue System Center Terminal Employee The Z Report allows a employee to print a pre defined sequence of reports with a single command In addition Z Reports clear all totals for the report type regardless if they are set to print or not a The reports that are included with a Z Report for each Report Class are set in the Report Setup Z Report e A Terminal Z also closes a shift for the Terminal e An Employee Z also closes a shift for the employee POS 5700 Owner s Manual 5 33 5 20 1 Programming Options for Z Reports The following table lists programming options that affect Z Reports Refer to the Programming Manual for more explanations Sales Week Ending 24 Hour Create Backup Files Month Backup File Disable Z2 Totals Disable Z3 Totals Z With Open Checks Z Terminal Report Terminal Offline
36. cks by choosing seat numbers Starts a new check It is required when the Auto Start Order flag in the Job Code table is set to NO Used to set or change the default Menu Item size level and or Meal Period Press STAY paul and the MENU ITEM SIZE Screen prompts to broadcast the selection to other stations The selection becomes the default Menu Size for new checks until a System Z report is taken or another selection is made Press STAY DOWN and the MEAL PERIOD Screen prompts to broadcast the selection to other stations The selection becomes the default Meal Period for new checks until a System Z report is taken or another selection is made Can be set as a requirement prior to paying out a check with Order Type option Req Subtotal If using Promos when the Order Type option Check Promos is set the Subtotal key will scan the check for promo menu items If using Enable Auto Grat or Excempt Auto Grat the Subtotal key will reset the gratuity amount and display the new check total 1 22 POS 5700 Owner s Manual Chapter 1 POS 5700 Overview POS Key Functions Summary Key Function System Deposits Table Tare Override Tax Exempt Tax Exempt 1 8 Terminal Deposits Tip Payout Number 131 017 069 058 059 066 132 086 POS Function Description Used to enter deposit type media totals for the total system As
37. d 2 can provide RI 5V or 12V on pin 9 by switching the power COM jumpers Refer to the PWR COM Jumper Setting figure below 8 pin pitch 2 0 for keyboard Earphone or speaker connector with 2 internal speakers 12VDC jack for customer display VFD COM 1 and 2 pin 9 RI 5V 12V selected by jumper COM 5 pin 9 RI RJ 11 connector with DC 12V RJ 45 connector with link ack integrates speed LED and supports wake from LAN function A slot for inserting CF card A 15 pin D type connector for external VGA 1 COM4 is reserved for internal use PWR COM Jumper EE Voltage COM R1 Default RIEP E Pin 9 10 1 6 POS 5700 Owner s Manual Chapter 1 POS 5700 Overview Hardware Overview 1 2 4 Specifications Main Board e CPU Intel Celeron M 1 0GHz BGA Type Core Logic Intel 852GM ICH4 e System Memory 200 pin SODIMM DDR266 333 512MB Display e 15 TFT LCD Brightness 250 nits Resolution 1024 x 768 Touch Screen 5 Wire Resistive Type Tilting Angle 15 80 Degrees Storage Device e Compact Flash UO Ports e Serial 3 x RS 232 DB 9 COM1 2 Pin 9 RI 5 12V Selected by Jumper COM4 reserved for internal use USB 4 x USB2 0 External 2 x USB2 0 Internal Reserved PS 2 Mouse 1 x 6 pin Mini DIN PS 2 Key Board 1 x 6 pin Mini DIN Extend KB 1 x 8 pin Pitch 2 0 LAN 1 x RJ45 10 100 Base T VGA 1 x DB 15 Female DC Out 1 x 12VDC Jack for Customer Display Cash Drawer 1 x RJ11 12VDC Audio Out 1 x Audio Jack
38. d if the Use Seat fe option is set in the System Setup table Seat 024 Used to increment the current seat number When a new transaction is started or a check is recalled the default seat number is 1 Any Menu Items entered will be linked to the current seat number selected This key type is only used if the Use Seat s option is set in the System Setup table Seat 025 Select Customer 264 Used to select a customer from the Charge Account table The customer is linked to the transaction If the Delivery Svr option is enabled in System Setup the Order History will be displayed Requires PCWorkstation software Sell Media 264 Used to sell a gift certificate or a gift card Set Date 234 Used to set the system date POS 5700 Owner s Manual 1 21 POS Key Functions Summary Chapter 1 POS 5700 Overview Key Function Set Terminal ID Set Time Split by Amount Split by Item Split by Seat Start Order Stay Down Subtotal Number 236 235 057 055 056 014 068 015 POS Function Description Used to set the ID for the current terminal Requires reboot of the terminal if changed Used to set the system time Used to split a single check into multiple checks by entering dollar amounts for each check Used to split a single check into multiple checks by tagging items to be split Used to split a single check into multiple che
39. d to the tax table or for inclusive tax tables the amount of computed tax from the taxable sales posted to the tax table 5 17 Charge Account Balance Report Revenue System Center Terminal Employee EN ee The Charge Account Balance Report is used to report house account charges This report is updated when a check is tendered with a media that is set with the CHARGE ACCT option in Media Setup Options Accounts are created in the Charge Account Setup table 1 23 07 12 26am 001 CHRG ACCT BALANCE From 1 23 07 0 35 To 1 23 07 0 26 Greenville SC Restaurant 111 Account a Doe Name Main St Suite 567 Ee Atlanta Caress GA 30360 City 770 449 3040 State Zip Declining No Phone Credit Limit 500 00 Y N Balance 7 50 Limit on the account The current balance POS 5700 Owner s Manual 5 31 5 18 Discount Recipient Report Revenue System Center Terminal Employee EN ee The Discount Recipient Report details the use of discounts given to employees managers and corporate personnel Discounts programmed with the RECIPIENT option set will be included on this report sorted by the person receiving the discount 1 24 07 4 48pm 004 DISCOUNT RECIPIENT From 1 23 07 0 33 To 1 23 07 16 23 Greenville SC Restaurant EN 10 Emp Disc 1 1 00 6 Emp Disc 1 2 39 4 Emp Disc 1 3 62 Total 7 01 The ID number of the employee receiving the discount The server is prompted for the ID number when applying the discount to a
40. de Setup Options allows the employee to receive a Bank Loan e The function can be set to prompt automatically when the employee logs into the system with the REQUIRE LOAN option in the Job Code Setup Options a The PRINT LPU CHIT option in System Setup Options 2 can be set so a receipt is printed with each Loan or Pickup 4 2 1 Loan Procedure 1 Press LOAN 2 If prompted index a manager ID number and press ENTER e NOTE The Loan will be posted to the employee logged on to the workstation not the approving manager 3 Screen prompts Enter amount 4 Index the amount of the Loan on the keypad which displays and press ENTER 5 Screen displays the amount entered for verification and prompts to choose YES or NO 6 To accept the amount press YES 7 If set to print a receipt prints on the receipt printer 4 4 POS 5700 Owner s Manual Chapter 4 Functions Outside of a Sale Loan and Pickup 4 2 2 Pickup A Pickup subtracts an amount from the Employee and from the Terminal s Media Report a The PRINT LPU CHIT option in System Setup Options 2 can be set so a receipt is printed with each Loan or Pickup a The PRMPT P U INFO option in System Setup Options 2 can be set to prompt for a 20 character line of information Procedure 1 Press PICKUP 2 If prompted index a manager ID number and press ENTER e NOTE The Pickup will be posted to the employee logged on to the workstation not the appr
41. defined in the PCI DSS apply to all members merchants and the service providers that store process or transmit cardholder data The PCI DSS requirements apply to all system components within the payment application environment which is defined as any network device host or application included in or connected to a network segment where cardholder data is stored processed or transmitted The NCC PABP Implementation Guide describes the essential guidance for implementing POS 5700 and ServiceMgr in a PCI compliant environment 2 2 Manager Overrides The POS 5700 system has an extensive security system a Security levels can be assigned to almost every key type in the system in Function Setup a Access to different function levels are determined by the Security levels assigned to each Job Code a If an employee attempts using a function for which he has an insufficient security setting a prompt displays Enter approval ID e Akeypad will also display for entering the employee ID of a employee who is allowed to access the function e To proceed index a Manager s employee ID and press ENTER POS 5700 Owner s Manual 2 3 Clocking In Out Chapter 2 Access the System 2 3 Clocking In Out The POS 5700 has an optional timekeeping function that tracks attendance records The Timekeeping system is used only for the purpose of tracking attendance it does not provide access to POS operations 2 3 1 Clock In No
42. e items with the Track Employee flag set Net Sales on the System Terminal and Revenue Centers include all items regardless of the System Tracking options 1 22 07 11 12pm 001 SYS SALES MIX From 1 22 07 0 35 To 1 22 07 23 12 Greenville SC Restaurant 1 Salisbury Steak 5 29 The price shown is the Total revenue divided by the sold SOLD 3 6 12 Gross Rev 5 29 5 53 Item Disc 0 00 0 00 Net Sales 15 87 2 Chick amp Broc w Rice 5 29 SOLD 1 2 04 Gross Rev 5 29 5 53 Item Disc 0 00 0 00 Net Sales 5 29 Total SOLD 49 Total Sold includes all items regardless of System Tracking option Gross Rev 95 67 Item Disc 2 00 Item Discounts Applied to a specific menu item Discounts Applied to the subtotal of a check Discounts 7 53 Net Sales 86 14 Sales Mix Report Items Item This line contains the record number of the Menu Item and the item s name The Menu Item report includes the average selling price of the total number of items sold Sold The number of the Menu Item sold and the number sold as a percent of total items sold for the period Gross Revenue The amount of revenue generated by selling the Menu Item and the revenue for the Menu Item as a percent of total Item Discounts The dollar amount that was discounted from specific items and the percentage of the total revenue from this Menu Item that was discounted Net Sales Total of the sellin
43. ed and amounts where appropriate 5 13 Customer Summary Report Revenue System Center Terminal Employee EN ee The Customer Summary Report lists Net Sales and check averages by Meal Period 1 22 07 11 10pm 001 CUST SUMMARY From 1 22 07 0 35 To 1 22 07 23 10 Greenville SC Restaurant Breakfast 65 40 Tcks Avg Tck 8 8 18 Gsts Avg Chk 8 8 18 Lunch 20 74 Tcks Avg Tck 4 5 19 Gsts Avg Chk 4 5 19 Total 86 14 Tcks Avg Tck 12 7 18 Gsts Avg Chk 12 7 18 Sales Net Sales for the Meal Period Menu Item totals adjusted for discounts Tckts Avg Tckt The number of checks and the average net sales per check for the Meal Period Guests Avg Chk The number of guests and the average net sales per guest for the Meal Period POS 5700 Owner s Manual 5 27 5 14 Media Report Revenue System Center Terminal Employee This report details the totals for each different media type by Server Totals for CASH include any loans and pick ups that were recorded by the system 1 22 07 11 13pm 001 SYS MEDIA From 1 22 07 0 35 To 1 22 07 23 13 Greenville SC Restaurant Cash 1 4 00 Check 2 15 58 Total 3 11 58 Pickup 1 4 00 Gross Sales 15 58 Server Name Employee ID and the shift for the report Cash 7 55 25 Check 3 20 96 Total 10 76 21 Number of transactions and total for each Media type Total Amounts of all Media types Amount of Loans and Pickups is included in CASH total Loan 3 35 55 Pickup 2 6 00 Gross Sales
44. er This feature enables tendering part of the check but keeps the check open Two options are used a The PAY IN FULL flag in Media Setup Options must be set to NO Procedure 1 2 Enter item s or recall the check Index the amount tendered for the partial payment press the MEDIA key e The check remains on the screen Press PRINT CHECK or TOTAL to end the service round 3 10 6 Tender to House Charge House Charge accounts are entered in the Charge Account Setup Table The media used should have the CHARGE ACCT field set in Media Setup Options Procedure 1 2 3 Enter item s or recall the check Press the MEDIA key programmed for the charge account Screen prompts Enter amount Index the amount to be posted to the charge account and press ENTER A window displays listing all house accounts e Scroll thru the list and touch the account wanted e Press OK e The account number media type and amount are posted to the Charge Account Balance Report POS 5700 Owner s Manual 3 39 Tender the Check Chapter 3 Guest Check Functions 3 10 7 Tender with MEDIA NLU Q See the chart on page 3 37 for how the SPEED TENDER and PAY IN FULL options work since the amount tendered cannot be entered prior to selecting the pay type with the MEDIA NLU key Procedure 1 Enter item s or recall the check 2 Press MEDIA NLU 3 Touch the med
45. est and press ENTER on the keypad Order Type set to require number of guest With GUEST 1 Start the check 2 Index the number of guest and press GUEST OR 1 Press GUEST e Screen prompts for guest count 2 Index the number of guest and press ENTER on the keypad Without GUEST 1 Enter items 2 Press PRINT or TOTAL to send the check 3 Screen prompts for the guest count e Index the number of guests and press ENTER on the keypad POS 5700 Owner s Manual 3 5 New Check Prompts Chapter 3 Guest Check Functions 3 2 3 Order Type a All checks must be assigned to an Order Type Most Job Codes will be assigned a default Order Type Or the employee can be prompted to enter the Order Type for each guest check a An Order Type can be required as an entry for a particular workstation e The DEFAULT ORDER TYPE in Job Code Setup for the employee s Job Code must be set to NONE a An entry for the Order Type must be completed before a menu item can be entered on the check Procedure 1 Before entering a menu item press an ORDER TYPE key for this check e Pressing an ORDER TYPE key will also override a default Order Type assigned to the Job Code for one order only 3 2 4 Order Number a Order numbers are also known as TENT numbers They can be used when pre numbered order cards are given to guests to place on the table so food can be delivered to the correct table
46. et 1 6 53 68 52 Ticket Di 1 1 00 10 49 Item Disc 2 2 00 20 99 Total 9 53 Number of each discount used on checks Total amount subtracted from checks for each discount Each discount s percentage of the Total Discount amount Sales Mix Major Groups and Department summaries of Menu Item sales Each Major Group flagged to track sales Track System Sales for the System Revenue Center and Terminal reports and Track Employee Sales for the Employee report will appear on this report Major Groups Items sold Gross Revenue and of Total for each Major Group Food 22 92 88 99 17 Beverages 1 0 79 0 83 Modifiers 26 0 00 0 00 Open Checks 42 11 Discounts 7 53 Total 46 03 Departments Items sold Gross Revenue and of Total for each Menu Department Daily Speci 9 47 61 49 76 Lunch Favor 5 21 65 22 63 Cold Sub Sa 1 3 29 3 44 Hot Sandwic 3 8 57 8 96 Hamburgers 1 3 59 3 75 Pita wraps 197 10 17 10 63 w Sub Item 1 0 00 0 00 Beverages 1 0 79 0 83 Temp s 1 0 00 0 00 Veggies 24 0 00 0 00 Open Checks 42 11 Discounts 7 53 Total 46 03 POS 5700 Owner s Manual 5 25 Functions Summarizes the use of functions that are flagged to track usage Track System for the System Revenue Center and Terminal reports and Track Employee for the Employee report defined in the Function Setup table Functions Program Mode 2 Void 3 5 29 The number of times each Function is us
47. et Sales 0 79 3 Modifiers 0 00 SOLD 26 53 06 Gross Rev 0 00 0 00 Item Disc 0 00 0 00 Net Sales 0 00 Total SOLD 49 Gross Rev 95 67 Discounts 7 53 Net Sales 86 14 Major Group Report Items Major Groups This line contains the record number of the Major Group and its name The price is the average selling price of each Menu Item sold of that Major Group Sold The number of Menu Items sold of the Major Group and the number sold as a percent of total items sold for the period Gross Revenue The amount of revenue generated by each Major Group and the revenue for the Major Group as a percent of total Item Discounts The dollar amounts of this Major Groups sales that were discounted from specific items and the percentage of the total revenue from this Major Group that was discounted Net Sales Total of the selling prices of this Major Groupe Menu Items adjusted for Item discounts Discounts This total is only on the report summary The total dollar amount of discounts that were applied to check subtotals POS 5700 Owner s Manual 5 19 5 10 System Voids Report Revenue System Center Terminal Employee EN ee The System Voids Report is a log of all voids that occurred during the business day Voids are created any time an item is removed from an unpaid check that was entered in a previous service round The report lists voids plus a total by approving manager 1 22
48. ext menu item s 4 Enter the menu items s for this seat number Continue until all items are entered on the check 3 12 POS 5700 Owner s Manual Chapter 3 Guest Check Functions Entering Menu Items With Seat Select S EAT SELECT presets seat numbers on the screen Each preset key is programmed with a specific seat number Procedure dis 2 3 Press SEAT SELECT Enter menu item s Continue until all items are entered Change Seat Number Procedure 1 H Sr St ge Ser ID Enter items assigning seat numbers as each is entered or enter all items with the default seat number of 1 Touch the line of a Menu Item Press CHANGE SEAT A screen displays prompting for the seat number Index the new seat number for the item and press ENTER Continue until all items wanted are reassigned to the correct seat number Continue with the order POS 5700 Owner s Manual 3 13 Entering Menu Items Chapter 3 Guest Check Functions 3 3 10 Enter by Menu Item Size Menu Item Size Levels are used for ordering Menu Items such as soft drinks which come in different sizes a Two ways to enter a different size menu item e Press the MENU ITEM SIZE key prior to the first modifier item in order to change its size level Example MENU ITEM SIZE 2 then F FRIES e Press a preset menu item of a certain size
49. f the employee s report Used to change modifiers of a Menu Item in the current round without having to void and reenter the Item When the item is selected on the check the forced display screen from which it was ordered displays so a different choice can be made Used to change a Menu Hemes price Alternatively press and hold a menu item key for 1 second Used to move an item or items on a check to a different seat Adds a tip to the check that is recorded in the Charge Tips field of the employee s report Displays the balance on a charge account Clears totals on all terminals All other terminals must be in Logged Out state Clears input of a numeric entry Example To clear an incorrect menu item quantity before pressing the menu item key Clears totals on the terminal Totals will be retrieved from other terminals within the system once networking is re established POS 5700 Owner s Manual Chapter 1 POS 5700 Overview POS Key Functions Summary Key Function Clock In Clock Out Combine Check Credit Adjust Tip Credit Auth End Rnd Credit Authorize Credit Clear Batch Credit Finalize Number 080 081 041 113 275 109 114 110 POS Function Description Clocks an employee into the system for time and attendance recording Clocks an employee out of the system for time and attendance recording Combines one or more stored checks to
50. ferred using the Transfer Check function then the ID will be the employee ID of the new owner of the check Check Total including all menu items discounts tax and gratuity POS 5700 Owner s Manual 5 9 5 3 Closed Check Report Revenue System Center Terminal Employee EN ee The Closed Check Report is a summary of checks that have been paid out 1 22 07 11 08pm 001 SYS CLOSED CHK From 1 22 07 0 35 To 1 22 07 23 08 Greenville SC Restaurant 010001 0003 2 00 0 00 14 49 010002 0003 2 03 0 00 5 61 010005 0009 3 19 0 00 11 21 010006 0001 3 44 0 00 6 92 010007 0001 3 45 0 00 8 66 010008 0009 4 32 0 00 5 61 010011 0003 23 04 0 00 5 38 Total 0 00 46 66 Total number and amount of Open Checks Check The unique ticket number associated with the check Employee ID The employee ID of the server who owned the check when it was closed Time The time that the check was created Gratuity The amount of gratuity included on the check Check Total including all menu items discounts tax and gratuity 5 4 Hour Productivity Report Revenue System Center Terminal Employee EN ee The Hourly Productivity Report provides a sales breakdown by times of day Subtotals are provided by Meal Period 1 25 07 11 53am 001 HOURLY PROD From 1 25 07 9 00 To 1 25 07 11 53 Greenville SC Restaurant 09 10 3 18 66 29 27 10 11 2 34 52 54 14 Breakfast 5 53 18 83 41 Total 6 63 76
51. g prices of this menu item adjusted for Item discounts Discounts This total is only on the report summary The total dollar amount of discounts that were applied to check subtotals POS 5700 Owner s Manual 5 15 5 8 Department Sales The Department report summarizes all Menu Item sales by Departments All menu items sold for the period are included in the Department report e The Total Sold includes non priced items only if the Track System Sales option is set in the Department Setup table e Departments are the second level of the Menu file The Menu is structured so Menu Items are grouped into Departments and Departments are grouped into Major Groups 1 22 07 11 12pm 001 SYS DEPT From 1 22 07 0 35 To 1 22 07 23 12 Greenville SC Restaurant 1 Daily Specials 5 29 SOLD 9 18 37 Gross Rev 47 61 49 76 Item Disc 0 00 0 00 Net Sales 47 61 2 Lunch Favorites 4 33 SOLD 5 10 20 Gross Rev 21 65 22 63 Item Disc 0 00 0 00 Net Sales 21 65 4 cold Sub Sandw 3 29 SOLD 1 2 04 Gross Rev 3 29 3 44 Item Disc 0 00 0 00 Net Sales 3 29 Total SOLD 49 Gross Rev 95 67 Item Disc 2 00 Discounts 7 53 Net Sales 86 14 Department Report Items Departments This line contains the record number of the Department and its name The price is the average selling price of each Menu Item sold of that Department Sold The number of Menu Items sold in the Department and
52. ia type wanted e f SPEED TENDER is NO screen prompts Enter amount 4 Index the amount and press ENTER 3 10 8 Over Tender to Tip with MEDIA NLU a Set SPEED TENDER and PAY IN FULL in Media Setup Options to NO a POST TO TIP in Media Setup Change should be set to Cash Tips or Charge Tips Procedure 1 Enter item s or recall the check 2 Press MEDIA NLU 3 Screen prompts Enter amount 4 Index the total amount received including the amount of the tip Press ENTER 3 40 POS 5700 Owner s Manual Chapter 3 Guest Check Functions Tender the Check 3 10 9 Split Tender with MEDIA NLU a Set SPEED TENDER in Media Setup Options to NO 1 2 3 Enter item s or recall the check Press MEDIA NLU Screen prompts Enter amount Index the amount received in this media including the amount of the tip Press ENTER Repeat until the check is paid out POS 5700 Owner s Manual 3 41 Enter a Refund Check Chapter 3 Guest Check Functions 3 11 Enter a Refund Check This function creates a negative check Items entered are subtracted from reports This function can also be used to refund individual items from a check Procedure 1 Login the server who rang the original items 2 Press REFUND e A Refund check is started All values will be negative 3 If prompted index a manager ID number and press ENTER 4 Enter items to be refunded
53. inues until an Employee Z report is ran for the employee A Job Code can be set to require a bank loan function when an employee logs in with the REQ INIT LOAN flag A prompt will display for entry of the Loan amount A password can be assigned to an employee in the Employee Setup Table that must be used each time the employee logs in 2 6 POS 5700 Owner s Manual Chapter 2 Access the System Login Logout 2 4 1 Login Procedure 1 Index employee ID Press LOGIN 2 3 If prompted index the employee s password and press ENTER 4 If prompted select the Job Code for this shift 5 If the Job Code requires a Bank Loan a prompt will automatically display for the loan amount e Index the amount of the loan and press ENTER e Press YES to confirm the amount 2 4 2 User Assigned Operator Keys Q Operator Keys can be assigned to each required employee on the Login screen set for the terminal a To log in employees press the button assigned with their employee ID 2 4 3 One Touch Login With this feature the system generates the operator keys for each applicable employee a To set up this feature e Employee Setup Flags Set the ONE TCH LOGIN option to YES e Terminal Setup Flags Set the ONE TCH LOGIN option to YES for each terminal using this feature a The default screen for the station will display buttons for each employee who has a current open shift a To log in employees pres
54. ion allows the current check to be new in the first service round Used to create a backup of the current program settings Used to enter a numeric bar code for a product It can be used when a product fails to scan properly Used to put an employee on break Records a clock out for the employee but does not prompt for tips or require that checks be closed Minimum time allowed for a break is set in System Setup Labor 2 Minimum Break Time If an employee clocks in earlier manager approval may be required Puts the terminal in calibration mode Cancels the current round for a transaction When a transaction is cancelled any changes done during the round will be reversed Any new Menu Items that have been added to the check in this service round will be removed and any items that have been voided from the check in this round will be added back POS 5700 Owner s Manual POS Key Functions Summary Chapter 1 POS 5700 Overview Key Function Cash Adjust Refund Cash Adjust Void Cash Advance Cash Tip Change Modifier Change Prices Change Seat Charge Tip Chg Acct Balance Clear All Terminals Clear Input Cleat Totals Number 099 098 122 084 071 143 043 085 271 220 012 219 POS Function Description N A N A Used to process a cash advance in a credit card transaction Adds a tip to the check that is recorded in the Cash Tips field o
55. is equipment can generate and radiate radio frequency energy and if not installed and used according to the instructions may cause harmful interference to radio communications However there is no guarantee that interface will not occur under particular installation If this equipment does cause harmful interference to radio or television reception which is found by turning the equipment off and on the user is encouraged to try to correct the interface by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the distance between the equipment or device e Connect the equipment to an outlet other than the receiver s e Consult a dealer or an experienced radio TV technician for assistance CAUTION The system is provided with a battery powered Real Time Clock circuit There is a danger of exposing and personal injury if the battery is incorrectly replaced or mistreated Do not attempt to disassemble the battery immerse it in the water or expose it to fire IMPORTANT SAFETY INFORMATION Read all these instructions carefully e Use only parts especially power adapter recommended by the manufacturer unapproved parts may be hazardous e Before plugging the power cord into the AC inlet of the power supply unit make sure the voltage 110V is properly applied to the power switch Improper voltage will cause damage to the power supply unit e Power off the system and remove the power adapter while clea
56. k 2 Press SPLIT BY AMOUNT Screen prompts Enter number of checks 3 Index the total number of checks to create from this check and press ENTER 4 Prompt displays Enter amount Check 1 5 Index the amount for the first check and press ENTER 6 Continue entering the amount for each check as prompted e When there is one check remaining the system puts the balance on it the last check 7 The system displays buttons for each resulting check e The first original check contains all the menu items tax and gratuity and shows the total amount that was transferred e Each new check contains an item Bal Transfer and the amount transferred to it from the original check 8 To print one check touch the check s button and press PRINT To print all checks press PRINT ALL 9 Press DONE to exit the split check screen 10 End the service round by pressing MEDIA PRINT CHECK or TOTAL 3 24 POS 5700 Owner s Manual Chapter 3 Guest Check Functions Transfer a Guest Check 3 7 Transfer a Guest Check 3 7 1 Transfer to a Server This procedure is done by the server who created the check Procedure 1 Recall the check Should be done by the server responsible for the check or a manager Press TRNSFR CHK TO SVR Screen displays a list of employees Touch the employee name of the server who the check is being transferred TO If the default Order Type for the new server requires a table num
57. l Period is changed again or until the next System Z report is done POS 5700 Owner s Manual 3 7 New Check Prompts Chapter 3 Guest Check Functions 3 2 6 Add Guest Information A 18 character field can be added to a check using the Order Type Setup Main PRMPT CUST INFO flag a The information entered is saved with the check It prints on the remote kitchen slip and the guest receipt a When the check is recalled using RECALL CHECK the information entered displays on the check s button instead of the check number Procedure 1 Press an ORDER TYPE key which has PRMPT CUST INFO flag turned on 2 Keyboard displays Enter up to 18 characters of Guest Information for this check 3 Press ENTER 4 Enter menu items 3 8 POS 5700 Owner s Manual Chapter 3 Guest Check Functions Entering Menu Items 3 3 Entering Menu Items Menu items can be entered after any new check prompts have been satisfied Screens may be organized by Menu Department with a main order entry screen containing screen select buttons that display each menu item within that Department An example would be a screen with buttons for Soup Salads Apps Entrees Desserts and Beverages 3 3 1 3 3 3 Preset Menu Item Press the MENU I EM key for the item wanted If prompted index a Manager Code and press ENTER The menu item is added to the check More than One Preset Item
58. lt with a qualified service person o The power cord or plug is damaged or frayed o Liquid is spilled into the system o The system is dropped or the cabinet is damaged e When the system is not in use cover the system and store it with care 1 2 1 Unpacking The contents may vary with different options If there s any physical damage or missing parts please contact your supplier immediately Please keep all packing materials in case you need to ship back the device for service e POS 5700 main system o Compact Flash CF pre installed SODIMM DDR266 333 256MB 512MB 1GB Pre installed CPU Celeron 1 0GHz Mounted Magnetic stripe card reader Option Customer display Option Power adapter AC power cord Gate g e Ehe er 1 2 2 Side View Side PS2 USB Power On Off Switch Hinge POS 5700 Owner s Manual 1 5 Hardware Overview Chapter 1 POS 5700 Overview 1 2 3 LO Ports gee USB 3 4 MOUSE AUDIO OUT aO DC12V OUT USB 1 2 PWR IN USB Mouse KB PWR IN POWERED COM Extend KB AUDIO OUT DC12V OUT Serial 4 x DB9 RS 232 CASH DRAWER LAN CF VGA Connect devices with USB connectors There are 2 internal USB ports reserved and one external port is for connecting touch panel PS 2 Mouse Connector PS 2 Keyboard Connector A 4 din rounded power jack for AC to DC 12V power adapter COM an
59. ms from the current check are added to the check of the table number entered That check now displays on the screen 5 Repeat steps 2 5 as needed to combine more checks 6 End the service round by pressing TOTAL MEDIA or PRINT CHECK 3 28 POS 5700 Owner s Manual Chapter 3 Guest Check Functions Combine Checks 3 8 5 Combine Stored Checks to One Table This procedure is identical to using ADD TO TABLE except it depends on how the option in System Setup Check Options 1 ONE CHK PER TBL is set e YES will add items from both checks to the resulting check e NO will add a separate check to the table number ONE CHK PER TBL set to NO 1 Enter items for a new check or recall a stored check 2 Index the table number of the check to which the current check will be combined 3 Press TABLE e For a recalled check the screen prompts Change Table e Press YES 4 Press TOTAL to clear the screen When the table is recalled it contains two separate checks ONE CHK PER TBL set to YES 1 Enter items for a new check or recall a stored check 2 Index the table number of the check to which the current check will be combined 3 Press TABLE e For a recalled check the screen prompts Change Table e Press YES 4 Screen prompts Combine Checks 5 Items from the current check are added to the check number entered That check now displays on the screen POS 5700 Owne
60. nd by pressing TOTAL MEDIA or PRINT CHECK POS 5700 Owner s Manual 3 27 Combine Checks Chapter 3 Guest Check Functions 3 8 3 Add to Stored Check by Order Type This procedure is identical to using ADD TO CHECK except it restricts the choices to the server s open checks of a certain Order Type The current check must be new in the first service round 1 2 3 4 3 8 4 Enter items for a new check Press ADD TO CHK OT Screen displays check numbers for this server s checks Press the button of the check number that the current check will be combined with e Items from the current check are added to the check number entered That check now displays on the screen Repeat steps 2 5 as needed to combine more checks End the service round by pressing TOTAL MEDIA or PRINT CHECK Add New Check to Stored Check with Table This procedure is identical to using ADD TO CHECK except it is used on checks with assigned table numbers The current check must be new in the first service round 1 Enter items for a new check 2 Press ADD TO TABLE 3 Screen displays table numbers for this server s checks 4 Press the button of the table number that the current check will be combined with e lf there are separate checks for the table the screen will display a list of the checks Touch the check wanted e Ite
61. nd without send items to RKP The items can be sent when the check is recalled using FIRE ORDER Used to enter ending counts of Daily Inventory items before the Daily System Z report is performed POS 5700 Owner s Manual Chapter 1 POS 5700 Overview POS Key Functions Summary Key Function Inv Ending Z2 Inv Ending Z3 Inv Receiving Inv Returns Inv Transfer In Inv Transfer Out Inv Waste Last Item Void Loan Login Logout Media NLU Number Look Up Network Stats No Sale Number 232 233 228 229 277 278 230 093 129 006 007 103 211 067 POS Function Description Used to enter ending counts of Period 2 Inventory items before the Week To Date System Z report is performed Used to enter ending counts of Period 3 Inventory items before the Period To Date System Z report is performed Used to record invoicing quantities and values of raw products received from vendors Used to enter invoicing quantities and values of raw products returned to vendors Used to record quantities and values of raw products transferred out of the establishment Used to record quantities and values of raw products transferred out of the establishment Used to enter Inventory waste of raw products before they are prepared into a Menu Item Voids the last item entered on a check The item being voided must be a new item in the service
62. ning the system e Before powering on the system check if all the peripherals are firmly installed e Do not use the system near water such as a bathtub a washbow l a kitchen sink a laundry tub and a swimming pool Keep the system away from direct sunlight heating or a radiator e Do not place the system on an unstable cart stand or table If the machine falls it may injure a person or cause serious damage to the appliance e The system is equipped with a three wire grounded plug with a third grounding pin This is a safety feature If your outlet does not accommodate the three wire plug have an electrician install a correct outlet or use an adapter to ground the appliance safely e Do not allow anything to rest on the power cord Do not locate the system where people may walk on the cord e Do not overload the power outlet Overload can result in fire or electric shock 1 4 POS 5700 Owner s Manual Chapter 1 POS 5700 Overview Hardware Overview e Do not push any object into the computer cabinet Dangerous voltage points may be touched and the parts may be shorted out resulting in fire or electric shock e Do not attempt to service the system on your own Opening or removing cover can expose you to dangerous voltage or other hazards e Power off the system before installing or removing non PNP plug and play devices e H any of the following situations occurs unplug the systems from the power outlet immediately and consu
63. ns open e PRINT CHECK Sends menu items entered this round to remote printers Clears the check from the screen Prints the guest receipt Check remains open e MEDIA Sends menu items entered this round to remote printers Clears the check from the screen x Prints the guest receipt if Order Type Setup Options 1 PRINT CLOSED CHECK is YES Closes the check 3 18 POS 5700 Owner s Manual Chapter 3 Guest Check Functions Recall a Check 3 5 Recall a Check a The RECALL OTHER CHECK field in Job Code Setup Options can be set to allow employees such as cashiers to recall checks entered by other employees a Recall Mode Terminal e Terminal Setup Flags Recall at Login YES e This should be used only when the server is responsible for recalling and tendering checks started by other servers e Example The server is the cashier for a dual drive thru a NOTE Checks can only be opened at one workstation at a time 3 5 1 By Check Number Checks with Order Types requiring a table number can also be recalled by check number Using the Number Pad 1 Using the number pad index the check number 2 Press RECALL CHECK Using List of Open Checks 1 Press RECALL CHECK 2 A list of all open checks accessible by this server displays 3 Press the key of the check wanted to recall POS 5700 Owner s Manual 3 19 Recall a Check Chapter 3 Guest Check
64. on Finalizes a transaction where a Credit Authorization has been received Enter the Tip amount entered on the credit card voucher A tip can be applied according to the Post to Tip option located in the Media Record This function depends on the credit auth system and processor used Performs a single step credit card transaction An authorization is received and the check is paid out in one step This function depends on the credit auth system and processor used Used to settle some or all open credit authorizations for a server This function requires that the Multi Check option be enabled in System Setup Used to manually enter an authorization code received verbally from the credit card processor This function depends on the credit auth system and processor used This function will cause the system to prompt the operator to input Customer Information for the current check Puts the terminal in Diagnostics mode Used to enter a discount on a check when the specific discount is not preset on a screen Enter a discount number and press DISCOUNT NLU or press DISCOUNT NLU select the discount If the discount does not have an amount or a percentage pre programmed a prompt will display to enter the amount Used to display system information POS 5700 Owner s Manual Chapter 1 POS 5700 Overview POS Key Functions Summary Key Function Downline Database Downline to OCB Driver Mgr
65. or System Sales reports Selects a specific value for Revenue Center Sales Terminal Sales and Employee Sales reports Selects a specific shift report for Revenue Center Sales Terminal Sales and Employee Sales reports Check VIEW to display the report on the screen It can then be printed if wanted If VIEW is not checked the report will print without displaying on the screen POS 5700 Owner s Manual 5 3 5 1 1 Report Class Descriptions Report Class System Sales Description Reports in this group include totals from the entire system Weekly and Period to Date totals are also available for the Sales Mix Department Major Groups Media Financial and Sales Tax reports Inventory reports are available if Inventory is being used They are explained in the POS 5700 Inventory Module Operations Guide Revenue Center Sales Reports from this group include totals from all stations included in a Revenue Center Daily Reports only Revenue Centers are assigned in the Terminal Setup table f a Revenue Center Z report is done it will reset all Terminals set to the Revenue Center for the next shift but will not print individual Terminal reports The previous shift totals will still be included in the System Report Terminal Sales This report group is totals of each individual POS Terminal in the system Daily reports only Employee Sales Reports from this group provide a
66. or the check is already entered in the prompt screen Press ENTER to accept the default amount or index a new amount then press ENTER End the service round by pressing TOTAL MEDIA or PRINT CHECK Remove Tip Amount Procedure ls Enter item s or recall the check 2 Press CASH TIP or CHARGE TIP 3 Index 0 4 Press ENTER 5 End the service round by pressing TOTAL MEDIA or PRINT CHECK 3 36 POS 5700 Owner s Manual Chapter 3 Guest Check Functions Tender the Check 3 10 Tender the Check a An Amount Tendered can be entered prior to pressing a preset MEDIA key a If an amount tendered is not entered prior to pressing a preset MEDIA key operations are determined by the settings of Media Setup Options SPEED TENDER and PAY IN FULL Speed Tender Pay In Full MEDIA Key Tenders for YES YES Amount of transaction YES NO The default DENOMINATION setting NO YES Screen prompts Enter Amount Index the tender amount and press ENTER OR Press ENTER to tender for the transaction amount NO NO Screen prompts Enter Amount Index tender amount and press ENTER a If Promos Combos are being used the SU BTOTAL key can be required before a media key is pressed This will scan the check to see if items entered satisfy a programmed Promo e Promos can be programmed to zs Gell a group of i
67. oving manager 3 Screen prompts Enter amount 4 Index the amount of the Pickup on the keypad which displays and press ENTER 5 Screen displays the amount entered for verification and prompts to choose YES or NO 6 To accept the amount press YES 7 If PROMPT PICKUP INFO option is set the screen prompts for an alphanumeric description of the Pickup 8 If set to print a receipt prints on the receipt printer POS 5700 Owner s Manual 4 5 Price Changes Chapter 4 Functions Outside of a Sale 4 3 Paid In Paid Out 4 3 1 Paid Out Up to five Paid Out keys can be used to record cash taken out of the drawer outside of a sale Procedure 1 Index PAID OUT EI 2 Screen prompts Enter amount 3 Index amount of the cash being taken out of the drawer and press ENTER 4 Screen displays amount entered and prompts YES or NO to confirm the amount 5 Press YES to confirm the amount 6 Receipt prints on the report printer 4 3 2 Paid in The Paid In key is used to record cash put into the drawer outside of a sale Procedure 1 Press PAID IN 2 Screen prompts Enter amount Index amount of cash being put into the drawer and press ENTER Screen displays amount entered and prompts YES or NO to confirm Press YES to confirm the amount D GT oe Ge Receipt prints on the report printer 4 6 POS 5700 Owner s Manual Chapter 4 Functions Outside of a Sale Price Changes
68. plit checks into separate checks using SEAT NUMBER requires the option System Setup Check Options 1 Use Seat Number to be set YES Procedure 1 11 oO MND Recall the check e f seat numbers were not entered prior to sending the check i e all items are assigned to seat 1 items can be reassigned using the CHANGE SEAT key see procedure on page 3 13 Press SPLIT BY SEAT Screen prompts Enter number of checks Index the number of new checks to create from this check and press ENTER e A screen displays with a check window for the number of new checks entered e Use the scroll bar if necessary to view all check windows Touch a menu item to highlight it All items tagged to that seat number is highlighted e Highlighting a primary Menu Item automatically highlights it s modifiers Touch the window of the check where the item s is to be moved Continue until all items are on the correct separate check Press OK A button for each new check displays Touch a button to view the contents To print one check touch the check s button and press PRINT To print all checks press PRINT ALL Press DONE to exit the split check screen End the service round by pressing MEDIA PRINT CHECK or TOTAL POS 5700 Owner s Manual 3 23 Split a Check Chapter 3 Guest Check Functions 3 6 3 Split by Amount Procedure 1 Recall the chec
69. primary Menu Item is entered POS 5700 Owner s Manual 3 11 Entering Menu Items Chapter 3 Guest Check Functions 3 3 8 Enter Modifiers with Spell it Instructions Spell It Instructions are added to the check by entering a Menu Item with SPELL IT INSTR set to YES Procedure 1 Enter the Menu Item e A keyboard displays 2 Type the message for the kitchen up to 18 alphanumeric characters e The entry is added to the check as an item 3 Press ENTER e The entry will print on remote printers and display when the check is recalled 3 3 9 Enter Items by Seat Numbers Seat numbers enable items on the check to be sorted and printed on the remote printers by table position Entering checks by seat numbers is also very helpful when splitting the check into separate checks for payment a To use Seat numbers for sorting on remote printers the following options should be set e The option in System Setup Check Options 1 USE SEAT must be YES e The option in System Setup Check Options 1 CHK SORT ORDER should be set to the Seat option With SEAT and SEAT Procedure 1 When using seat numbers the system assigns the current seat number to 1 The next menu item entered will be assigned to the current seat number e Use the SEAT to change the seat number from 1 if necessary 2 Enter the menu item s for this seat number 3 Use the SEAT and SEAT keys to change the seat number as needed for the n
70. purpose except as expressly stated herein Under no circumstances shall NCC be liable to the purchaser or any user for any damages including incidental or consequential damages expenses lost profits lost savings or other damages arising out of the use of or the inability to use this product To obtain warranty service contact your NCC reseller You may also write or phone NCC 211 Century Drive Suite 100 B Greenville SC 29607 Phone No 864 233 8824 Fax 864 235 7688 If the problem cannot be remedied by telephone NCC will determine how service will be provided Do not ship the equipment to NCC without a return authorization number The purchaser must prepay any shipping costs and insurance and assume the risk of loss during shipping NCC provides this publication as is without warranty of any kind either expressed or implied This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication NCC may make improvements and or changes in the product s and or program s described in this publication at any time NCC is a registered trademark of National Computer Corporation Inc Other brand and product names are trademarks and registered trademarks and service marks of their respective owners Copyright 2009 National Computer Corporation Inc All Rights Reserved Table of Conten
71. r s Manual 3 29 Check Adjustments Chapter 3 Guest Check Functions 3 9 Check Adjustments 3 9 1 Void Items on Stored Checks Remove Single Items The same procedure is used to void items before or after sending After a menu item has been sent stored and the check recalled the VOID key can only be used according to the security level set in the Function Setup table for Void Void Current Round and Void Prior Round 1 2 Recall the check Touch the item s to be removed from the check e Highlighting a primary Menu Item automatically highlights it s modifiers Press VOID If prompted index a manager approval ID and press ENTER The item s is removed from the check Remove All Items The same procedure is used to void all items before or after sending After a check has been sent stored and the check recalled the VOID ALL ITEMS key can only be used according to the security level set in the Function Setup table 1 2 3 4 Recall the check Press VOID ALL ITEMS If prompted index a manager approval ID and press ENTER The entire check is voided 3 30 POS 5700 Owner s Manual Chapter 3 Guest Check Functions Check Adjustments 3 9 2 Adda Discount or Surcharge Notes a Dollar or Percent e Discounts can be programmed to adjust the check by either a dollar amount or a percentage amount using the PERCENT option in Discount Setup Main a Discount Tax St
72. red by defaulting an over tender entry to the tip amount This is set in Media Setup POST TO TIP It can be applied to either charge or cash checks Auto Gratuity This feature automatically enters a gratuity as items are put on the check e The Auto Gratuity feature is set using the AUTO GRAT GSTS field in the Order Type Setup Options 2 When the number of guests is at least the number entered there the system automatically adds a gratuity to the check e The Order Type Setup table should have options set to Require Guest Count Prompt Guest Count and the Default Guests should be zero e The amount of gratuity automatically entered is set in System Setup Gratuity Tip Procedure 1 Start a check 2 Screen prompts Enter Guests 3 Index the number of guest and press ENTER e The number of guests must be equal to or greater than the entry in the AUTO GRAT GSTS field 4 Enters item s to the check e Note that a gratuity entry is added as menu items are ordered 5 End the service round by pressing MEDIA PRINT CHECK or TOTAL POS 5700 Owner s Manual 3 35 Check Adjustments Chapter 3 Guest Check Functions Add Cash or Charge Tip The default tip percentage is set in the TIP field of System Setup Gratuity Procedure 1 2 3 Enter item s or recall the check Press the CASH TIP or CHARGE TIP key Screen prompts Enter tip e Note that the default tip amount f
73. reen When used with Multi Check enabled prints a copy of each guest check on the guest check printer and ends the current service round Prints a copy of the guest check on the guest check printer and ends the current service round Print the terminal electronic journal on the programmed report printer Reprints the Credit Card Voucher used with a credit card charge Must have an active check paid credit card s If multiple credit cards were used to tender the check select the payment line in the check window before pressing Print Voucher POS 5700 Owner s Manual Chapter 1 POS 5700 Overview POS Key Functions Summary Key Function Print Reset Journal Program Mode Program Mode2 Reboot All Recall Check Recall OT 1 8 Number 215 001 002 221 027 031 038 POS Function Description Prints and resets clear the terminal s electronic journal Puts the terminal in Program Mode1 Program Mode contains the tables into which the database is entered Puts the terminal in Program Mode Functions programmed with the PGM Menu2 setting enabled will appear on the Program Mode screen Reboots all terminals in the system All other terminals must be in Logged Out state Recalls a check being tracked by check number Example Login Press RECALL CHECK A list of this employee s open checks displays Touch the button of the check wanted
74. round Adds funds to a cash drawer Sign an employee into the system for POS operations Signs the current employee out of POS operations Used to select a media type to tender a check when the specific media is not preset ona touch screen Enter a discount number and press MEDIA NLU orpress MEDIA NLU then select the pay type from the displayed list Displays network and resource statistics Used to open the cash drawer outside of a sale transaction POS 5700 Owner s Manual POS Key Functions Summary Chapter 1 POS 5700 Overview Key Function Paid In Paid Outs 1 5 Pay On Acct Pickup PLU Prep Instr Previous Screen Print All Checks Print Check Print Journal Print Voucher Number 128 123 127 134 130 100 276 013 272 020 213 115 POS Function Description Adds cash to the drawer from sources of income other than a sale Removes cash from the drawer for purposes other than to give change for a sale Posts a payment to a charge account From within a check press PAY ON ACCT Select the account Pay out the check Removes funds from a cash drawer Used to add a Menu Item to a check by entering the PLU rather than pressing a preset key Displays prep instructions for an item selected in the check window Alternatively press and hold a menu item key for 1 second Returns the display to the previous sc
75. rver picking up the checks should be logged in to the terminal Press TRNSFR ALL CHKS Screen displays a list of employees Touch the employee name of the server to whom the checks are currently assigned All checks from the originating server are transferred 3 26 POS 5700 Owner s Manual Chapter 3 Guest Check Functions Combine Checks 3 8 Combine Checks 3 8 1 Combine Stored Checks This procedure combines two or more checks that have already been stored into one check 1 2 3 4 3 8 2 Recall the first check Press COMBINE CHECK Screen displays check numbers for this server s checks Press the button of the check number to add to the current check e Items from the check number entered are added to the first check End the service round by pressing TOTAL MEDIA or PRINT CHECK Add New Check to Stored Check This procedure is used to add the current check to a stored check The current check must be a new check in the first service round 1 2 3 4 Enter items for a new check Press ADD TO CHECK Screen displays check numbers for this server s checks Press the button of the check number that the current check will be combined with e Items from the current check are added to the check number entered That check now displays on the screen Repeat steps 2 5 as needed to combine more checks End the service rou
76. s the button generated for their employee ID 2 4 4 Logout NOTE This procedure is not necessary if the Job Code is set for Auto Logout or if another employee logs into the workstation a To log out index 0 and press LOGOUT POS 5700 Owner s Manual 2 7 Login Logout Chapter 2 Access the System NOTES 2 8 POS 5700 Owner s Manual Chapter 3 Guest Check Functions New Guest Checks Chapter 3 Guest Check Functions 3 2 POS 5700 Owner s Manual Chapter 3 Guest Check Functions New Guest Checks 3 1 New Guest Checks 3 1 1 Guest Check Numbers a Guest checks are assigned a check number by the system a Check numbers are 5 digits and begin with the terminal number from which it is entered Checks from Begin with Terminal 1 10001 Terminal 2 20001 and so forth 3 1 2 Start a New Check Guest checks are started one of two ways depending on the setting in Job Codes Main Auto Start Order a Auto Start Order NO e Newchecks are started using START ORDER a Auto Start Order YES e Anewcheck is automatically started when the employee logins 3 1 3 Check Flow 1 Start a new check either by pressing START ORDER or logging in 2 Reply to prompts if used Prompts can include e Table Number e Number of Guest e Customer Information e Order Tent Number Enter Menu Items and correct any mistakes End the Service Round e A service round begins when a check is cre
77. sign a table number to a check or to change a table number of a check Touse TABLE the Require Table flag in the Order Type Setup must be set for the current Order Type Sets a tare table for a menu item Removes all sales tax from the check All taxable totals are moved to non taxable totals Remove sales tax applied to the specified Tax Table Each Menu Item Department is linked to one or more of the eight Tax Tables When a specific Tax Table is exempt only the sales tax for items in that Tax Table is removed The taxable totals for the Tax Table are moved to non taxable totals Used to enter deposit type media totals for a specific terminal Transfers tips from one Employee report as a TIPS PAID OUT to another Employee report as a TIPS PAID IN Index the amount of the Tips being paid out and press TIP PAYOUT At the prompt select the Employee receiving the payout POS 5700 Owner s Manual 1 23 POS Key Functions Summary Chapter 1 POS 5700 Overview Key Function Number POS Function Description Total 016 This key is used for several purposes End a service round storing the check and leaving it unpaid This is called Service Totaling the check The Order Type must have option Store Open Check set to allow unpaid checks to be stored in the system Finalize an input field like an Enter key ona keyboard For example enter a number for an amount and
78. t Balancing Notes AAA 5 7 5 1 4 Print or View Reports ENEE 5 7 5 1 5 Report Sample Format AAA 5 8 Open Check Re POrt csssescccecetcesteseocuccs socgeccesetveistioccasees evassvietentes 5 9 Closed Check Report EE 5 10 Hour Productivity Report Seid De eters 5 11 Half Hour Productivity Report ceeeeeeeeeeeeeeeeeeeeeeesenneeeeeeees 5 12 Quarter Hour Productivity Report eceeseeeeeeeeeeeeeeeeeeeees 5 13 Sales Mix REPON EE 5 14 Department Sales teuasgeteseggier eege Eeer SNdE Neie EVEN 5 16 Major Groups Menu Item Gales nonnnnnnnneeeeneeenernne esserne 5 18 System Voids Report 8 2eCEdAEEdEENEEREEEEAESdeONEER ENKER 5 20 Refund REPO Missive scene eeror eene E E i 5 21 Financial Report iei E A A ER EEA 5 22 Customer Summary Heport 5 27 Media En 5 28 L an PickUp REDON EE 5 29 Sales ENEE Eege ee en 5 30 Charge Account Balance Report ccceeceeeeseeeeteeeeeeeeeeetnnees 5 31 Discount Recipient Heport AAA 5 32 Ee een 5 33 ZAC ION ete sarees hee teat om acer haga ate beanie ee a 5 33 5 20 1 Programming Options for Z Reports 5 34 Chapter 1 POS 5700 Overview Introduction Chapter 1 POS 5700 Overview 1 2 POS 5700 Owner s Manual Chapter 1 POS 5700 Overview Introduction 1 1 Introduction The POS 5700 is a touch screen POS system for use in the hospitality industry The POS 5700 can be used in a system of up to 32 Terminals operating off a network
79. tems at a set price Gell a certain item at a reduced price Apply a discount to a group of items Apply a discount to a specific item POS 5700 Owner s Manual 3 37 Tender the Check Chapter 3 Guest Check Functions 3 10 1 Tender a Check with Preset Key 1 Enter item s or recall the check 2 Index the amount tendered 3 Press the MEDIA key for the media type used e Press ENTER if needed for the media type e Change due displays on the screen 3 10 2 Tender with Tip Entry 1 Enter item s or recall the check 2 Index the amount of the tip received and press CASH TIP or CHARGE TIP 3 Press the MEDIA key 3 10 3 Over Tender to Tip This option uses POST TO TIP field in Media Setup Change 1 Enter item s or recall the check 2 Index the total amount received including the amount of the tip 3 Press the MEDIA key e The amount over tendered is automatically posted as the cash or charge tip 3 10 4 Split Tender 1 Enter item s or recall the check 2 Index the amount for the first media type press the MEDIA key wanted e The new amount due displays 3 Index the amount for the next media type and press the MEDIA key for that type e The new amount due displays 4 Continue until the check is paid 3 38 POS 5700 Owner s Manual Chapter 3 Guest Check Functions Tender the Check 3 10 5 Partial Tend
80. terminal in Utility mode This key type has several purposes Void items from a check Any items that were added in the current service round may be removed using this key type without any reporting Items from a prior service round that are voided will be recorded in the Void file Backspace key to erase numeric entries For example when signing into the system if an incorrect ID number is entered press the VOID key one time for each incorrect digit entered Backup key when modifiers are being entered for a Menu Item pressing the VOID key after a modifier entry will remove it and backup to select another choice After all modifiers for an item have been entered use the CHANGE MODIFIER key to replace a modifier Used to void all items on a check POS 5700 Owner s Manual 1 25 Chapter 2 Access the System Processing Payment Transactions Chapter 2 Access the System 2 2 POS 5700 Owner s Manual Chapter 2 Access the System Processing Payment Transactions 2 1 Processing Payment Transactions POS 5700 can be configured in conjunction with the ServiceMgr version 4 1 to process payment transactions and therefore is required to handle sensitive cardholder information The Payment Card Industry PCI has developed security standards for handling cardholder information in a published standard called the PCI Data Security Standard PCI DSS The security requirements
81. tes a The options for using the Timekeeping system are determined by employee in Employee Setup e Required Clock In If YES the employee cannot log in to the system without first clocking in e Clock In Only If YES the Employee cannot log in to the system at all This option is commonly used for kitchen employees who do not enter guest checks Procedure 1 Index employee ID 2 Press CLOCK IN e f more than one Job Code is assigned to the employee options will display for choice e Touch the button of the Job Code wanted 3 The receipt printer prints the employee s name Job Code clocked in the time and date Clock In as Server at 11 27 on 12 17 2 4 POS 5700 Owner s Manual Chapter 2 Access the System Clocking In Out 2 3 2 Clock Out Notes a Employees will be required to Declare Tips when clocking out if their Job Code has TIPPED set to YES a A minimum declared tip entry can be required by setting option MIN TIP in the System Setup table to the minimum wanted Procedure 1 Index employee ID 2 Press CLOCK OUT e f prompted index amount of cash tips press ENTER e f prompted NOT ENOUGH TIPS index manager ID and press ENTER 3 The receipt printer prints a clock out report with the employee s name Job Code time date and the total hours worked both for this shift and this week 2 3 3 Break Out BREAK OUT records an unpaid break for the employee D
82. the current check Both the current check and the added check s must have already been stored from a previous service round Used to change the tip amount on a check closed with a credit card This function depends on the credit auth system and processor used Used to get a pre authorization for a credit card transaction This function clears the table number from the transaction and ands the current service round This function depends on the credit auth system and processor used Used to get a pre authorization of a credit card transaction This function depends on the credit auth system and processor used Clears the totals from the current credit card batch This function depends on the credit auth system and processor used Finalizes a transaction where a Credit Authorization has been received Enter the Total amount from the bottom line of the credit card voucher including gratuity A tip can be applied according to the Post to Tip option located in the Media Record This function depends on the credit auth system and processor used POS 5700 Owner s Manual POS Key Functions Summary Chapter 1 POS 5700 Overview Key Function Credit Finalize Tip Credit Sale Credit Settle Auths Credit Voice Auth Customer Info Diagnostics Discount NLU Number Look Up Display Sys Info Number 254 111 274 112 245 224 101 210 POS Function Descripti
83. the item to be reordered Used to add another of an item or items that have already been registered on a check Example to order another round of drinks Procedure Recall the check Touch items to be reordered in the check window Press ReOrder Items Accesses the Reports Menu Used to select a report when the specific report is not preset on a touch screen Enter a report number and press REPORT NLU or press REPORT NLU then select the report from the displayed list Resets the terminal s electronic journal Clears the USB printer table and prompts the operator to power off and on all USB printers available to the terminal 1 20 POS 5700 Owner s Manual Chapter 1 POS 5700 Overview POS Key Functions Summary Key Function Number POS Function Description Restore Program 223 Used to restore program settings from a program backup Review Check 039 Display checks that have been closed Review Table 040 Display tables that have been closed RKV Mode 1 8 246 253 Set the current kitchen video mode to be transmitted in the video packets sent to the video controller Normally used to select routing scheme during different times of day Used to decrement the current seat number When a new transaction is started or a check is recalled the default seat number is 1 Any Menu Items entered will be linked to the current seat number selected This key type is only use
84. the number sold as a percent of total items sold for the period Gross Revenue The amount of revenue generated by each Department and the revenue for the Department as a percent of total Item Discounts The dollar amounts of this Department s sales that were discounted from specific Menu Items and the percentage of the total revenue from this Department that was discounted Net Sales Total of the selling prices of this Department s Menu Items adjusted for Item discounts Discounts This total is only on the report summary The total dollar amount of discounts that were applied to check subtotals POS 5700 Owner s Manual 5 17 5 9 Major Groups Menu Item Sales The Department report summarizes all Menu Items sales by Major Groups All menu items sold for the period are included in the Major Group report e The Total Sold includes non priced items only if the Track System Sales option is set in the Major Group s Department Setup table e Major Groups are the highest level of the Menu file The Menu is structured so Menu Items are grouped into Departments and Departments are grouped into Major Groups 1 22 07 11 11pm 001 SYS MAJOR GROUP From 1 22 07 0 35 To 1 22 07 23 11 Greenville SC Restaurant OD 1 Food 4 31 SOLD 22 44 90 Gross Rev 94 88 99 17 Item Disc 2 00 2 11 Net sales 92 88 2 Beverages 0 79 SOLD 1 2 04 Gross Rev 0 79 0 83 Item Disc 0 00 0 00 N
85. then press the TOTAL key to indicate completion of the entry Accept allowable modifiers for a Menu Item An allowable modifier is one that has the required quantity set to zero When all modifiers from the Department screen are entered press TOTAL to indicate the entry is complete Trnsfr All Checks 054 Used to transfer ALL checks from one employee to another This key is used by the server who is taking over the checks Trnsfr Chk Frm Svr 053 Used to transfer a check from one employee to another This key type is used by the server who is taking over the check When a employee is giving a check to another server use the TRANSFR CHK TO SVR key type Trnsfr Chk To Svr 052 Used to transfer a check to one employee from another This key type is used when the server who created the check is giving the check to another server When a employee is taking the check from another server use the TRANSFR CHK FROM SVR key type 1 24 POS 5700 Owner s Manual Chapter 1 POS 5700 Overview POS Key Functions Summary Key Function Update Software Utility Menu Void Void All Items Number 237 003 092 094 POS Function Description Used to install a new version of software on to the terminal When a USB Memory Stick is used to load the new software version the UPDATE SOFTWARE function is automatically executed Puts the
86. tments bk EEN 3 30 3 9 1 Void Items on Stored Checks ereenn 3 30 3 9 2 Add a Discount or Surcharge cccceeeceeeeeeeeeees 3 31 3 9 3 Exempt Tax from a Check ENEE 3 34 3 9 4 Adda Tip EE 3 35 3 10 Tender the Here eebe serge deet dese ng 3 37 3 10 1 Tender a Check with Preset key 3 38 3 10 2 Tender with Tip Entry eceeceeeeeeeeeeeeeeeeeeeeteeeees 3 38 3 10 3 Over Tender to Tips acs seletesictankccnwnneceed 3 38 o Split KEE 3 38 3 10 5 Partial Tender ticccisscssecetieeermasteteesite tartrate 3 39 3 10 6 Tender to House Charge 3 39 3 10 7 Tender with MEDIAN UL 3 40 3 10 8 Over Tender to Tip with MEDIAN 3 40 3 10 9 Split Tender with MEDIA NLU nnee 3 41 3 11 Enter a Refund Cheek zauggssuesrektesgrgeee serie ES Eege 3 42 3 12 Review a Closed Check EEN 3 42 Functions Outside of a Sale 4 1 4 1 Finished Product Waste AANER ENEE 4 3 42 NSOANCANO PICKUP EE 4 4 42 1 LOAM NR 4 4 APP e KEE 4 5 4 3 Pad Naif e RE 4 6 4 3 1 Pad EE 4 6 NEE 4 6 4 4 Price Rene ET 4 7 4 5 Tip PAVOUN soca Gece ee ee 4 8 4 6 Timekeeping oes secre nce ates Gate eis cee ee wea estore 4 9 4 61 Edit TimecatdSr ieie e er a 4 9 4 6 2 Edit Payroll Lokale e eet ees 4 11 Reports 5 1 5 1 5 2 5 3 5 4 5 5 5 6 5 7 5 8 5 9 5 10 5 11 5 12 5 13 5 14 5 15 5 16 5 17 5 18 5 19 5 20 Beete ee ee AE 5 3 5 1 1 Report Class Descriptions cceeeeeeeeeeeeeeeeee 5 4 SA2 TLISUOP REDONG EE 5 5 5 1 3 Repor
87. tomatic Discount e A discount can also be linked to a Media type so it is automatically entered on a check when the check is tendered This is set using Media Setup Main Discount Link a Enter a Discount e A discount can be entered on a check using a preset DISCOUNT key e A discount can also be entered by indexing the Discount ID number then pressing the DISCOUNT NLU key Item Discount An item discount is one programmed to one item or one Department It is entered on a check immediately following the item 1 Touch the item on the check 2 Press the DISCOUNT key wanted or press DISCOUNT NLU then touch the discount wanted If prompted index a manager ID and press ENTER 4 If prompted index the amount for the discount and press ENTER 5 Continue entering items to the check Subtotal Discount A subtotal discount is one programmed to adjust all discountable items on the check 1 Enter item s to the check 2 Press the DISCOUNT key wanted or press DISCOUNT NLU then touch the discount wanted 3 If prompted index a manager ID and press ENTER 4 If prompted index the amount for the discount and press ENTER 5 End the service round by pressing TOTAL MEDIA or PRINT CHECK 3 32 POS 5700 Owner s Manual Chapter 3 Guest Check Functions Check Adjustments Discount for Recipient This procedure is commonly used for Employee Meal discounts a
88. ts POS 5700 Overview 1 1 LD MEHR ee eege ee Eder 1 3 1 2 Hardware Overview e 1 4 Tee Vr Unpacking EE 1 5 122 Side MIGW iar cert EE 1 5 12 3 VO E 1 6 1 2 4 SPS CIICAUONS iver cc lotsa ceine tetera dete adelante acts 1 7 13 Sample SCrERNS ass edd yea Mia antes 1 8 1 4 POS Key Functions Gummarm 1 11 Access the System 2 1 2 1 Processing Payment Transactions ssesessseessserrrrersserrrrrre 2 3 GN EN Ee ue EE 2 3 E e le n TE 2 4 Zee E een EE 2 4 29 2 Glok QUID eege EE a Bice teas 2 5 2 3 9 Break Out ieioea aR Ee Ee 2 5 2B 5 Ne ee 2 6 E DE E e Un EE 2 7 2 4 2 User Assigned Operator keys 2 7 2 4 3 One POULIN sa saree ev ecea eee gaere dea 2 7 PA Am JEE Ee 2 7 Guest Check Functions 3 1 3 1 New Guest CHECKS coaira nnp ege 3 3 3 1 1 Guest Check Numbers AANEREN 3 3 3 1 2 Start a New Check 3 3 31 9 Check FOW EE 3 3 3 2 New Check Prompts c cccssecssiseetentees cies evecrdetteeteeisteeivensteeeeeatteerves 3 4 3 2 1 Table Number 3 4 322 Ed EE 3 5 3 2 97 Order Type ee 3 6 3 3 3 4 3 5 3 6 3 7 3 8 3 2 4 Order Number 3 6 3 2 5 Override Meal berode 3 7 3 2 6 Add Guest Information 3 8 Entering Ru 3 9 3 3 1 Preset Menu Hem 3 9 3 3 2 More than One Preset lem 3 9 23 Men by PLU H orac aceae 3 9 3 3 4 Open Priced Menu em 3 10 3 3 5 Scalable Menu Hem diritso a 3 10 3 3 6 Enter Modifiers with Forced Display 3 11 3 3 7 Enter Modifiers with Special Instructions
89. with Internal Speaker 2W x 2 Others Power Input Power Adapter 12VDC 90W 4 pin Connector with Lock Color Black Compliance FCC CE WEEE RoHS Weight 6 5kg 14 3lb Dimension 14 4 w x 14 2 h x 12 6 d Operating Temperature 5C 40 Storage Temperature 20 60T Storage Humidity 20 80 RH Non condensing Optional Accessories e Customer Display VFD RS232 I F POS 5700 Owner s Manual 1 7 Sample Screens Chapter 1 POS 5700 Overview 1 3 Sample Screens Order Entry Screen 1 Coke 1 79 LOGOUT Order Manager Floor Menu Plan rame Seat Guests Kierch Table Guests 15 2 Ncc E 1 Cheese Sticks s 1 Cheese Burger No Onion Fries Si 1 Coke Cancel SEH 10005 Sandwiches Entrees Seat Sales Payment Menu Menu e T Seat Diet Coke Sprite Dr Pepper Root Beer Iced Tea D D Reorder Split by split by Combine xfer Chk Hold Items Seat Item Check To Svr Order Fire Order 0 4 433 676M Message window Check window Status bar Current date time Terminal name Order type Meal period Size level System information Network activity LEDs Programmed button section POS 5700 Owner s Manual Chapter 1 POS 5700 Overview Sample Screens Sample Check Window Order Table Subtotal Tax Gratuity 10 77 0 76 Check header text fonts and value fonts are programmable

OM-5700-Owners Manual - Globe POS Systems Inc.

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