Serie E User Guide (21782 rev. 03).indd
Contents
1. The unit is OFF Contact your installer The LED of the integrated control e There is a problem with the thermistor The is blinking GREEN unit is still working but will defrost frequently Contact your installer The LED of the integrated control e There is a problem with the motorized damper is blinking AMBER The unit is OFF For a 24 hour period the unit will try to reset the damper at every 30 minutes After 2 hours if the problem is not solved the unit stops trying to reset damper Contact your installer The integrated control push e The 30 second boot sequence is not button does not work completed See point 2 1 on page 4 For wall controls problems refer to the Troubleshooting section in the Main and auxiliary wall controls user guide included with the ventilation unit and also available at www venmar ca If the problem is still not solved call your installer or the nearest approved Service Center Also you can reach the Customer Service Department at the following phone number 1 800 567 38552. its proper operation the unit is programmed to defrost the recovery core The defrost frequency varies according to the outdoor temperature During the defrost cycle the unit shifts to maximum speed and the dampers close After defrosting the unit returns to the operating mode selected by the user 2 CONTROLS 2 1 BooTinc SEQUENCES Bootinc Sequence AVS E15 ECM HRV ano AVS E15 ECM ERV ony The unit booting sequence is similar to a personal computer booting sequence Each time the unit is plugged after being unplugged or a power failure occurs the unit will perform a 30 second booting sequence before starting to operate During the booting sequence the integrated control LED will light AMBER for 10 seconds After that the LED will light RED for the rest of the booting sequence During this RED light phase the unit is checking and resetting the motorized damper position Once the motorized damper position completely set the RED light turns off and the booting sequence is done NOTE No command will be taken until the unit is fully booted Bootie Sequence AVS E15 HRV ann AVS E10 HRV onty The unit booting sequence is similar to a personal computer booting sequence Each time the unit is plugged after being unplugged or a power failure occurs the unit will perform a 30 second booting sequence before starting to operate During the booting sequence the integrated control LED will light GREEN unit set in normal de
3. Ve rim Are E AVS User Guide Heat Recovery VENTILATORS MobDELs AVS E15 ECM HRV AVS E15 HRV AVS E10 HRV anp Eneray RECOVERY VENTILATOR Move AVS E15 ECM ERV VB0207 PLEASE READ AND SAVE THESE INSTRUCTIONS Venmar Ventilation ULC 550 Lemire Blvd Drummondville QC Canada J2C 7W9 www venmar ca These products earned the ENERGY STAR by meeting strict energy efficiency guidelines set by Natural Resources Canada and the US EPA They meet ENERGY STAR requirements only when used in AI reno a 21782 rev 03 Congratulations You have made an excellent choice The operating principle of your Heat Recovery Ventilator or your Energy Recovery Ventilator will give you personal comfort you have never known before We have prepared this User Guide especially for you Please read it carefully to ensure you obtain full benefit from your unit Over the coming months you will increasingly appreciate the feeling of living in a more comfortable house Please take note that this manual uses the following symbols to emphasize particular information A WARNING Identifies an instruction which if not followed might cause serious personal injuries including possibility of death CAUTION Identifies an instruction which if not followed may severely damage the unit and or its components NOTE Indicates supplementary information needed to fully complete an instruction We welcome any suggestions you
4. ervice personnel TABLE OF CONTENTS 1 DeEFROSTING MODE 2 ee eee ee ee ee ee A 2 CONTROLS s 2 4 seared bo ae Se Rw See Ss eee a a A 2 1 BOOTING SEQUENCES 2 2 2 0 00 000800 eee ee ee i 4 2 2 INTEGRATED CONTROL o sa na ee ee ee ee D 2 3 OPTIONAL MAIN AND AUXILIARY CONTROLS 5 3 MAINTENANCE 2 wee ee ee ee ee ee OF 3 1 QuaRTERLY MAINTENANCE 2 2 2 ee ee eB 3 2 ANNUAL MAINTENANCE 2 ee ee ee ee ee 6 7 4 TROUBLESHOOTING wwe ee a a ee ee ee 8 REPLACEMENT Parts AND REPAIR In order to ensure your ventilation unit remains in good working condition you must use Venmar Ventilation ULC genuine replacement parts only The Venmar Ventilation ULC genuine replacement parts are specially designed for each unit and are manufactured to comply with all the applicable certification standards and maintain a high standard of safety Any third party replacement part used may cause serious damage and drastically reduce the performance level of your unit which will result in premature failing Venmar Ventilation ULC also recommends to contact a Venmar Ventilation ULC certified service depot for all replacement parts and repairs 1 DEFROSTING Mope When the outdoor temperature is below 5 C 23 F recovery of heat in HRV units creates frost in the core For ERV units when the outdoor temperature is below 10 C 14 F recovery of energy creates frost in the core To maintain
5. frost or AMBER unit set in extended defrost for 3 seconds and then will shut off for 2 seconds After that the LED will light RED for the rest of the booting sequence During this RED light phase the unit is checking and resetting the motorized damper position Once the motorized damper position completely set the RED light turns off and the booting sequence is done NOTE No command will be taken until the unit is fully booted 2 CONTROLS cont p 2 2 INTEGRATED CONTROL All units are equipped with an integrated control located under the unit on the recessed side of electrical compartment Plug the unit Use the push button 1 to control the unit The LED 2 will then show on which mode the unit is in wo0207 Bottom oF THE UNIT Refer to table below LED Cotor REsuLTs AMBER UNIT Is ON Low SPEED GREEN UNIT Is ON HIGH SPEED NO LIGHT Unit is OFF OR CONTROLLED BY A MAIN CONTROL If a problem occurs during the unit operation its integrated control LED 2 will blink The color of the blinking light depends on the type of error detected Refer to Section 4 Troubleshooting on last page for further details NOTE When using main control the integrated control must be turned off 2 3 OPTIONAL MAIN AND AUXILIARY CONTROLS For more convenience these units can also be controlled using an optional main control Only one main control can be connected per unit NOTES 1 The integrated con
6. may have concerning this guide and or the unit and we would appreciate hearing your comments on ways to better serve you Please forward all correspondence to us at the address indicated on the product registration card included with this guide CAUTION Make sure at all times that the outdoor intake and exhaust hoods are free from any snow during the winter season It is important to check your unit during a big snow storm so it doesn t draw in any snow If this is the case please operate the unit in the recirculation mode or turn it OFF for a few hours Do not use your unit during construction or renovation of your house or when sanding drywall This type of dust may damage your system Since the electronic control system of the unit is incorporated with a microprocessor it may not operate correctly because of external noise or very short power failure If this happens unplug the unit and wait approximately 10 seconds Then plug the unit in again oF Ute When leaving the house for a long period of time more than two weeks a responsible person should regularly check if the unit operates adequately If the ductwork runs through an unconditioned space e g attic the unit must operate continuously except when performing maintenance and or repair Also the ambient temperature of the house should never drop below 18 C 65 F At least once a year the unit mechanical and electronic parts should be inspected by qualified s
7. nit and turn it on NOTE The unit will return to its previous setting after a 30 second delay for booting sequence 4 TROUBLESHOOTING If the unit does not work properly reset the unit by unplugging it for one minute and then replug it If it still not working properly refer to table below First make sure that the integrated control is set to OFF no LED lit PROBLEMS TRY THIS 1 Nothing works e See if the unit is plugged in e See if the unit is receiving power from the house circuit breaker or fuse Condensation on windows Operate the unit on maximum speed ventilation air too humid until the situation is corrected Leave curtains half open to allow air circulation Store all firewood in a closed room with a dehumidifier or in a well ventilated room or store the wood outdoors Do not adjust the thermostat of your heating system below 18 C 64 F Inside air too dry Temporarily use a humidifier Operate the unit in recirculation mode if available Air too cold at the air supply Check if the exterior hood is not blocked grille Operate the unit in low speed ventilation in intermittent or in recirculation mode if available Install a duct heater The LED of the integrated control a AVS E15 ECM HRV and AVS E15 ECM ERV is blinking RED only There is a problem with one of the motors The unit is OFF Contact your installer b AVS E15 HRV and AVS E10 HRV There is a problem with the exhaust motor
8. ous setting after a 30 second delay for booting sequence 3 2 ANNUAL MAINTENANCE Perform steps 1 and 2 of the Quarterly Maintenance Section 3 1 then continue with the following steps on next page 3 MAINTENANCE cont p 3 2 ANNUAL MAINTENANCE cONT D 3 Slide out both filters 3 and recovery core 4 from the unit 4 Clean the inside walls of the unit with a damp cloth then wipe with a clean dry one 5 Wash both core filters under lukewarm water with mild soap Rinse thoroughly and let dry completely before reinstalling on the core 6 Clean the core refer to table below Heat Recovery Core Cleaning Energy Recovery Core Cleaning Allow the recovery core to soak for 3 hours Remove the dust on the core using in a solution of warm water and mild soap a vacuum cleaner and a soft brush liquid soap attachment Rinse lightly let dry and reinstall CAUTION Do not soak the energy recovery core in water This core can easely be damaged especially if it is soaked 7 Slide the cleaned core into the unit CAUTION Make sure to align proper symbol on the core circle or square with the one on the unit 8 Slide the cleaned filters into the unit NOTE The mesh side of filters must be on bottom rests on core surface on 9 Reinstall the door Secure it with both mechanical screws 8 32 x 1 previously removed 10 Clean the exterior hoods plug back the u
9. trol must be turned OFF to use an optional main control 2 lf an optional auxiliary control is used its activation will override the main control operation For more information about your unit controls refer to the Main and auxiliary wall controls user guide included with your unit and also available at www venmar ca 3 MAINTENANCE A WARNING Risk of electric shock Before performing any maintenance or servicing always disconnect the unit from its power source When cleaning the unit it is recommended to wear safety glasses and gloves Refer to illustration at right to identify the inner parts of your unit VD0210 1 HRV or ERV core 2 Core filters 3 1 QUARTERLY MAINTENANCE 1 Turn the unit off and unplug the unit 2 Remove the unit door by following these steps A Remove both door lower mechanical screws 8 32 x 1 1 and set aside B Open 2 and lift out the A door 3 A VO0149 3 Slide out both filters from the top of the recovery core 4 Wash both core filters under lukewarm water with mild soap Rinse thoroughly and let dry completely before reinstalling on the core 5 Slide the cleaned filters into the unit NOTE The mesh side of filters must be on bottom rests on core surface 6 Reinstall the door Secure it with both mechanical screws 8 32 x 1 previously removed plug back the unit and turn it on NOTE The unit will return to its previ
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