WebEx Network Recording Player User Guide
Contents
1. 16 Chapter 2 Recording meetings Specify the following information for your teleconference service Dial in number Required The number to dial to connect to your teleconference service The number cannot contain other characters such as Greeting bypass digit A key or digit that can be used to bypass the audio greeting when you call in to your teleconference service Pause before user ID The number of seconds that you have to wait before your are asked to enter your user ID Note that if you choose to bypass the greeting the wait is shorter User ID Required Your user ID for the teleconference service If you are asked to press a key at the end of your user ID be sure to include it Depending on your teleconference service a user ID could be called a pin number conference D meeting number or an access code Pause before user PIN The number of seconds that you have to wait from the time you finish entering the last key to the time you are asked to enter your user personal identification number PIN or second user ID if there is one User PIN Your user personal identification number PIN or second user ID if there is one Depending on your teleconference service a PIN could be called a pin number user ID conference ID meeting number or an access code Click Next The system will attempt to connect with the other teleconference Service Follow the guidelines in the Setup wizard to verif2. 4 Manage Scheduled Conversion Conversion Tinta Status 07 31 2008 06 04 PM In Progress 40 Chapter 3 Playing downloading and converting recordings Optional Click Edit to edit the scheduled conversion time for a pending conversion Optional Click Delete to delete a pending conversion When the conversion process 1s complete the following window appears 7 Conversion complete The recording was successfully corrrerbed to the We Format Converted 1022218 bytes in 01 sec Save La CiDocuments and Settings Documents Product Cormerdon rate 2125 byten Sec 41 Uninstalling the WebEx Network Recording Player You can remove the WebEx Network Recording Player from your computer Uninstalling the player does not remove any recordings that reside on the network To uninstall WebEx Network Recording Player for ARF files 1 2 3 On the Windows Start menu click Settings Click Control Panel Double click the Add Remove Programs icon In the list of programs click Network Recording Player Click Remove 43 45
3. SWF and use other multimedia players to play or edit them Note You must have the Network Recording Player installed on your computer in order to convert recordings It may take some time to convert the recording and the process may use a good portion of your computer s resources You can schedule a time when you are not planning to use your Chapter 3 Playing downloading and converting recordings computer the WebEx Network Recording Player automatically converts the files at that time You can then check the status of pending recording conversions Downloading recordings to your local computer You can download recordings to your local computer and use the Network Recording Player to play them Once you have downloaded recording files to your local computer you can also convert them to other formats Note The options for downloading recording files are available only if your site administrator has turned on the site administration option for downloading recording files Ifyou are trying to download a file that is owned by another user you may need to ask the recording owner to set the option that allows other users to download the recording file To download recording files to your local computer 1 From your WebEx service site do one of the following Click My WebEx gt My Files gt My Recordings and then click one of the following depending on your service site settings Meetings Sales Meetings E
4. 24 2008 22 am San Friascaco Tene Curation 3 runs 3 Select recipients for your email Click Select Recipients to select contacts from your Contacts list Type email addresses in the Send to list separated by commas 4 Optional Type a message in the Your message box 5 Click Send Your email message will be sent to the selected recipients and will include information about the recording and a link to play it Sending an event recording to vendors Event Center only In Event Center only you can send an email to share a recording with vendors You can send an email to up to three vendors and use source Ds to track from which sources attendees view the recording For details about using source IDs see About tracking your attendees To send an email to share a recording with others 1 Go to the My Event Recordings page For details see Opening the My Event Recordings page 2 Open the Send Recording to Vendor window On the My Event Recordings page click the More button next to the recording you want to share to display additional options 25 Chapter 2 Recording meetings From the More menu click the Send to Vendor link On the My Event Recordings page click the name of the recording you want to share On the Recording Information page click Send to Vendor Send to Vendor The Send Recording to Vendor window appears Send Recording to Vendor Microsoft Internet Explorer provided by WebEx a
5. About recording on the server and playing recordings occoocccocncccnccocncconnnocncnanonas 4 WV Nal YOU can TOCO een 4 About playing recorded Meetings cccsecccsecccseecceeeeceueeceueeseuseseeesseeesseeessaeeeas 7 System FEQUIFEMENS cccceeccceececeeeceececeeeeceeeceuceseuceseeeseuceseeeteeetaneeteeetsneetseetas 8 Installing the WebEx Network Recording Player occccoccccoccccccccconccccccnccanononcnnnos 8 Recording meetings ooccooccconcconoconaccnnnconononancnancnnnrnnnnrnnnrnnnrnnanrnnn cnn rnnnnrnnrnnnrnnanrnanenaanas 11 Recording a meeting on the server o ooccncccccccococococononononnnonnnnononanonanonnnnnnnnnnonaninnnnos 11 Recording a meeting with Reservationless Plus from InterCall 14 Recording a meeting with VoIP Only oocccocccccncccnncocnnccncnncncncnnnanonocononnnonnnnos 15 Recording a meeting with Other Teleconference occccocnccccnccccnccncnconcncnnnnnnnons 15 PaAuUSING and resuming TECONGING ssssc sere weneventenevevcciesenaewnerauereskncueneveraeeveserasewaseeceeueseys 18 SLOP OI SC ON een ands dav aaaeseaeennesaae eats 19 Tips for improving recording quality ooccoocccocnccocncocncnonccncnonononanonnronnnnonanonanoss 20 Managing TECOMOINGS css rita tit 20 Modifying recording information and playback oocccocccccnccncccncncocncnanonncnnnan 21 Making recordings available to OtNerS ooccconcccccnccccnnnonnoncnnonnnnonnnnn
6. you with recording your meeting or event Please contact your InterCall sales representative for details Pausing and resuming recording To pause recording for a meeting 1 Start your meeting 2 Start recording your meeting on the server 3 When you are ready to pause the recording click the Pause button E O The Recorder status text indicates that Recording is paused and the pause button flashes orange T Recorder E If you are sharing an application or your desktop when you pause the recording the Recording indicator icon changes color to yellow orange MA apr 2 Quo aring your Desktop 1 The recording indicator changes color to yellow orange You can click this icon to display the 18 Chapter 2 Recording meetings Recorder panel again if it has been minimized To resume recording a meeting Click the Pause button Note If you pause a recording and then resume recording the recording information is saved to the same file Stopping recording To stop recording a meeting 1 If necessary display the Recorder panel by clicking the Recorder button at the top of the Panels window or by clicking the Recording indicator button in the Meeting Controls panel 2 Inthe Recorder panel click the Stop button Use the Recorder pane to stop recording When the recording is complete you can go to the My Recordings page on your WebEx site to download or play the recording The M
7. Cisco Wwepex WebEx Network Recording Player User Guide for Advanced Recording Format arf files fafi Version 2 3 CISCO Copyright O 1997 2009 Cisco Systems Inc and or its affiliated entities All rights reserved WEBEX CISCO Cisco WebEx the CISCO logo and the Cisco WebEx logo are trademarks or registered trademarks of Cisco Systems Inc and or its affiliated entities in the United States and other countries Third party trademarks are the property of their respective owners U S Government End User Purchasers The Documentation and related Services qualify as commercial items as that term is defined at Federal Acquisition Regulation FAR 48 C F R 2 101 Consistent with FAR 12 212 and DoD FAR Supp 227 7202 1 through 227 7202 4 and notwithstanding any other FAR or other contractual clause to the contrary in any agreement into which the Agreement may be incorporated Customer may provide to Government end user or if the Agreement is direct Government end user will acquire the Services and Documentation with only those rights set forth in the Agreement Use of either the Services or Documentation or both constitutes agreement by the Government that the Services and Documentation are commercial items and constitutes acceptance of the rights and restrictions herein Last updated 102209 www webex com IC Last Updated 111810 Table of Contents Chapleri OVERVIEW eee ee ee eee ees llena dial 3 MTA GUS CS rre es 3
8. Recordings Event Center only My Training Recordings Training Center only Recordings Sales Center Portal Library only w Host a Meeting Schedule a Meeting The name of the link to the recordings page is different for each service center My Meetings One Cli k Meeting My Recorded Meetings 2 The corresponding recordings list appears 30 atl ARF oa S 28 minutes E GTR 7 12 pm 14 minutes ARF elle 5 29 08 1142 am 28 minutes ARF 00 Lol 4118 08 5 27 pm 4minutes ARF FE 4 19 08 5 26 pm iminute ARF ee Play recording Send an email to share the recording Open a menu for more options such as Download Modify Disable Delete Re assign Publish The available options are different for each service Chapter 3 Playing downloading and converting recordings If you are not the host do one of the following to play a recording 1 Do one of the following Click on the link in an email sent to you by the host Paste the URL that the host provides into your Web browser Ifthe meeting host has listed the recording in one of the following locations you can go to these locations to download or play the recording LI Log into the Events Center and on the Events by Program page click View Event Recordings to view the Event Recordings page LI Log into the Training Center and in the left pane click Recorded Sessions to view the Recorded Sessions page Go to a sales portal th
9. Sessions 21 Chapter 2 Recording meetings 22 L Miscellaneous Log in to Meeting Center and then click My Recorded Meetings Log in to Event Center and the click My Event Recordings Log in to Sales Center and then click Portal Recordings Log in to Training Center and then click My Training Recordings Click the topic name of the desired recording Click Modify Enter a new name for the recording in the Topic box Enter a description for the recording in the Description box Under Playback control specify playback control options Under Panel Display Options select which of the following panels you want to include in the playback L Chat Q amp A Video Polling Notes File Transfer Participants I 4 E oo g Table of Contents Under Recording Playback Range select one of the following options Full playback Plays back the full length of the recording This option is selected by default Partial playback Plays back only part of the recording and allows you to specify different start and end times for the recording The partial playback range you specify does not modify the actual recording that is stored on the server If you want to include full Network Recording Player controls such as stop pause resume fast forward and rewind select Include NBR player controls This option is selected by default If you would like to prevent viewers from skipping portions of the recording you can turn o
10. Share 1 Start AppjDesktop Share 1 Ered App Desitop Share 2 Start Playing specific App Desktop Share 2 End events App Desitop Share 3 Start App Desitop Share 3 End AppiDesktop Share 4 Start App Desktop Share 4 Erd Share Whiteboard 1 D page 1 Share Document Httpo Perm webe com Recording End 33 Chapter 3 Playing downloading and converting recordings Adjusting volume during playback You can increase or decrease and mute or unmute the volume during playback of your recording To adjust the volume 1 To increase or decrease the volume drag the Volume slider to the right or left respectively 2 To mute or unmute the audio click the Mute button O Mute Volume Slider Note If you do not hear audio at all while the recording is playing and you cannot adjust the volume at all it is unfortunately likely that your other teleconference did not get recorded in the meeting To make sure the teleconference is included in future meeting recordings follow the guidelines in Recording a meeting with Other Teleconference to verify that your teleconference is working and is connected to the recording Downloading and converting recordings 34 You can download network based recordings save them to your computer and then use the Network Recording Player to play them ARF recordings are a proprietary WebEx ARF format but you can convert them to the Windows Media Format WMV or Shockwave Flash Object
11. corder panel Ee ie statrecoring 13 Chapter 2 Recording meetings After you click the Start Recording button the Recorder panel displays a red Recording Indicator icon and the word Recording to indicate that recording is in progress F Recorder The red Recording Indicator icon in the Recording panel indicates that recording is in progress If you are sharing your desktop or an application a recording indicator appears in the Meeting Control panel when recording is in progress The red Recording Indicator icon in the Meeting Control panel flashes when recording is in progress You can click this icon to display the Recorder panel again if it has been minimized Note If you transfer the host role to another participant during a meeting you still need to manage the recording Recording a meeting with Reservationless Plus from InterCall To record a meeting with Reservationless Plus audio conferencing 1 Make sure the meeting is using Reservationless Plus for the audio conference You usually specify this option when scheduling the meeting or when specifying settings for instant meetings or One Click meetings 2 Record the meeting as previously described The audio conference will automatically be recorded in the meeting recording Note For best results it is recommended that you use Reservationless Plus from InterCall when recording meetings If you use the computer headset and VoIP to partici
12. d it 36 Chapter 3 Playing downloading and converting recordings Converting recordings to Windows Media format To download recordings and convert them to Windows Media WMV format 1 3 Download the recording file to your local computer Important Make sure the WebEx Network Recording Player for Advanced Recording Format ARF files is installed on your computer If it is not installed you can download it from the Download file window that appears when you download the recording file You can also download it from the Downloads page that is available under Support on your WebEx service Web site Do one of the following to open the recording file on your local computer Double click the recording file in your Windows File Manager window The WebEx Network Recording Player will automatically open the file From the Windows Start menu choose WebEx gt Network Recording Player gt Network Recording Player and the choose File gt Open to locate and open the recording file While playing the meeting in the Network Recording Player click File gt Convert gt WMV Windows Media Format The Convert to WMV dialog box appears Convert bo WHY Windows Media Format Preview Layout It may bake a substantial amount of ime and your computer resources to convert this File You can schedule this process Lo run PAN yOu ane not UT your computer Convert immediately Convert ot the Foloming time Vidkeo Codec
13. ding products 1 On the WebEx menu at the left click Support gt User Guides 2 Scroll down to the Creating Managing and Playing Meeting Recordings section and select either of the following WebEx Recorder and Player for WRF files you can use this recorder to record meetings and applications and save them to your local computer WebEx Recording Editor User s Guide you can use the Recording Editor to edit local WebEx recording format WRF recordings Chapter 1 Overview About recording on the server and playing recordings With the WebEx Network Based Recorder you can record any WebEx meeting that you host a meeting a sales meeting a training session an event a support session The Network Based Recorder stores your recordings on the WebEx network so you do not use precious disk space on your local computer to store recordings Note The recording size will vary depending on the action recorded during the meeting such as whether the recording includes audio video application sharing and so on Typically a meeting that does not contain video usage ranges from 15 to 40 MB per hour of meeting time A meeting with video usage can range in the 250 MB size per hour of meeting time You can record a meeting up to 24 hours in length depending on its content and on the available recording storage space for your site You can play back your recordings from the WebEx service web site or you can download them to your l
14. do From This Computer Restrict Access 3 On the Meeting menu choose Start Recording Make sure the audio conference 1s being recorded in the meeting Note For best results it is recommended that you use Reservationless Plus from InterCall when recording meetings The Recorder panel appears and recording starts automatically To record a meeting on the server using the Quick Start menu 1 Start your meeting 2 On the Quick Start page click Record this Meeting Prosert a Documont Share an Application Share Your Desktop Ja z 12 Chapter 2 Recording meetings The Recorder panel appears and recording starts automatically To record a meeting on the server using the Recorder panel 1 Start your meeting 2 If necessary click the Recorder button to open the Recorder panel er q El REC Click the Recorder button above the panels window to open the Recorder panel In an expanded window you can click a full size Recorder button to open the Recorder panel SE REC Recorder If you are sharing your desktop or an J SAG o application an ie ER choose the Recorder command from o the Meeting Float All Panels Controls panel to Manage Panels open the Recorder panel Audio VIEW Meeting Options Dock Meeting Controls 3 On the Recorder panel click the Record button to record on the server ha Recorder Click the Record button on the Re
15. e host has sent you notification about 2 Do one of the following On the Event Recordings page or Recorded Sessions page click the Play icon to play the recording Ei Click the More icon and then click Download to download the recording and play it on your computer ce Click the More icon to open a menu of options Ch Modify 4 Disable And then choose Download from the menu Lig Delete On the sales portal page click the link to play the recording 31 Chapter 3 Playing downloading and converting recordings 3 When the WebEx Network Recording Player displays wait a few moments for the recording to start automatically The status will be Buffering for a few moments until the recording is ready for you to play Controlling playback Use the following procedures to control playback Click the Stop button Stop playback gt m Qj se 3 3 Click the Pause button Pause and resume And then click the Resume button to start playing again m Move the slider to the right or left to move forward and backwards respectively in the recording Fast forward and rewind 1 di 00318700280 32 Chapter 3 Playing downloading and converting recordings On the View menu select TOC In the Activity column click an activity or event to start playing at the beginning of that event D Table of Contents P Total duration 00 07 05 Recording Start App Desktop
16. ff this option to omit Network Recording Player controls from the playback Chapter 2 Recording meetings 7 Optional To specify a password that others must enter to play the recording enter it in the Set password and Confirm password boxes 1f they are available in your service center 8 Optional Edit additional options that are available for your service center 9 Click Save Making recordings available to others To make recordings available to others 1 Do any of the following Goto My WebEx gt My Files gt My Recordings and click the appropriate link for your recording type Meetings Events Sales Meetings Training Sessions OOO 0O Miscellaneous Log in to Meeting Center and then click My Recorded Meetings Log in to Event Center and the click My Event Recordings Log in to Sales Center and then click Portal Recordings Log in to Training Center and then click My Training Recordings 2 Do one of the following Click the Meeting Topic name and in the Recording Information page copy the Streaming recording link Download recording link or Direct recording link 1f available to an email message Send an email to share the recording In Event Center only send an email to vendors to share the recording Click the More gt Modify command in the same row as the recording name to open the Edit Recording page and then do one of the following LI To list an event recording on the Event Rec
17. he site administrator can manage or delete those recordings If necessary a site administrator can reassign ownership of all of one user s recordings to another user such as 1f the original owner of the recordings leaves a company or 1f responsibilities change and another person needs to have ownership of the recordings Chapter 1 Overview Recordings are stored on the network until they are deleted If the recording storage exceeds the recording storage allocation for the site you may not be able to record additional meetings until some recordings are deleted or until additional storage space is added Chapter 1 Overview About playing recorded meetings The first time you download a recording from your WebEx site you are asked to download and install the WebEx Network Recording Player so you can use it to play the recording Network Based Recorder recordings are in a proprietary WebEx Advanced Recording Format ARF but you can convert them to the Windows Media Format WMV or Shockwave Flash Object Format SWF and use other multimedia players to play or edit them You and your attendees can download or stream play your recordings from your WebEx service Web site Streaming allows others to play recordings without downloading them to their computers As a host you can access recordings from the My WebEx gt My Files gt My Recordings page as well as other pages that may be available for your service center You can se
18. lio a AF 10 Rect ordi i ng ig 3 ti Oo Y fa Emad address f Source w Emai address 2 Source ID Emad address 3 Source ID 2008 WebEx Communications Jos Al rights reserved Privgecy Tarma of Service E inform 26 Chapter 2 Recording meetings 3 Specify up to three vendors for your email Type the vendor s email address in the Email address boxes Type the vendor s source ID in the Source ID box 4 Click Send Your email message will be sent to the specified vendors and will include information about the recording and a link to play it 27 Playing downloading and converting recordings Playing recordings If you are the host who made the recording use the following procedure to locate and play your recordings 1 From your WebEx service site do one of the following Click My WebEx gt My Files gt My Recordings and then click one of the following depending on your service site settings Meetings Q Sales Meetings Events Training Sessions O Miscellaneous My WebEx Files Mingo Exentos I Esos Meet I Terra Sra l Misal yet Beach J i THEG rpi f Statue meeting IONII 1B30KB TE ONE 2 minuten a A Er A eee E O ey DRA y ll en 29 Chapter 3 Playing downloading and converting recordings On the left navigation bar in your service center expand the host menu and click O My Recorded Meetings Meeting Center only My Event
19. nd an email to others to share information about a recording and provide a URL for them to play it They can also play listed recordings that you have published to the Event Recordings page in the Event Center the Training Recordings page in the Training Center or a sales portal page in the Sales Center The WebEx Network Recording Player allows you to pause fast forward rewind or stop playback A table of contents highlights recorded events such as chat sessions notes polling You can click an event in the table of contents to quickly go to the beginning of that event in the recording la Table of Contents E Total duration 00 07 06 Activity Recordra Start App Desktop Share 1 Start App Desitop Share 1 Ered ApofDesktop Share 2 Start AppiDesktop Share 2 End AppiDesitop Share 3 Start _AppiDesktop Share 3 End App besktop Share 4 Start App Desitop Share 4 Ered Shane Document WordUisape Share Whiteboard 1 Ei page t Share Document Http few weben com Recording End Chapter 1 Overview System requirements Note This guide assumes that you have a valid user account on your WebEx site To effectively use the Network Based Recorder to record on the server or to use the Network Recording Player for ARF files make sure that your computer meets the following system requirements Microsoft Windows 2000 XP 2003 Vista Microsoft Internet Explorer 6 0 SP1 or 7 0 or Firefox 3 0 or later F
20. nnnnonnnnnss 23 Playing downloading and converting recordingS u 200 000nan0nnnunnanun nun ann 29 Play FECOPOINOS gt PFPEREFEREPRERTERRFERFFEEBPEEETEPEREELPEETPEEREREEEREFFERERERERFEFUPRTERTTEERTERSEUERTEUITUHREUEN 29 Controlling HlayDACK Ie eo 32 Adjusting volume during playback occccoccccocnccocnccocnccnononnnnnnnnnonnnnnonnnonnnnonnnnnnnnnnos 34 Downloading and converting recordings oocccoccncoccnccncncnncncnncnnnncnnnncnonannnoncnnnanonnos 34 Downloading recordings to your local computer ooccoccccncncccnccncccncnnnoncnnnnnnanonas 35 Converting recordings to Windows Media format ccccececseeeeeeeeeeeeeeeeeeens 37 Converting recordings to Flash forMat cccoocccccccnccccnnnononnnonannnonannnonannnnnncncnnns 38 Checking the status of converted files ooccccocccccccnococonnnoconnnonncncnonenonons 40 Uninstalling the WebEx Network Recording Play er occooocccoocccoocccoocccoocconononnnonaannns 43 Overview Intended audience The WebEx Network Recording Player for Advanced Recording Format arf files the WebEx Network Based Recorder NBR and this guide are intended for meeting hosts who record meetings and store the results on a WebEx server You can use the WebEx Network Based Recorder to record any WebEx meetings that you host If you are not the host you can use the WebEx standalone recorder editor and player products To learn more about other WebEx recor
21. ocal computer to play them in the WebEx Network Recording Player What you can record The Network Based Recorder records everything that occurs during a meeting including audio video showing only the presenter desktop share mouse movements and applications chat conversations polls Q amp A results file transfers participant lists annotations Chapter 1 Overview Meeting attendees will know when your meeting is being recorded a recording indicator appears in the meeting window or if the presenter 1s sharing their desktop or an application a recording indicator appears on the Meeting Control panel Meeting attendees will also know when recording has been paused or resumed Recording Meetir Recording in progress Recording is paused Recording is paused Recording Meeting Recording has resumed The recording indicator appears at the bottom of the Meeting Manager window The recording indicator also indicates when recording has been paused The recording indicator then shows when recording has resumed If the presenter 1s sharing their desktop or an application a red dot recording indicator appears in the Meeting Controls Panel Note The red dot indicates recording is in progress If your site administrator has enabled the option to automatically record all meetings with the Network Based Recorder all the meetings you and others host are recorded automatically and only t
22. or recording a sound card and a microphone or telephone recording adapter For playback a sound card and speakers or and headphones Installing the WebEx Network Recording Player If you are playing back recordings that you have downloaded to your local computer you may need to install the WebEx Network Recording Player if it is not already installed However if you you have received a link to a WebEx recording you can click the link to stream and view the recording without downloading the Network Recording Player To install the latest WebEx Network Recording Player 1 On your WebEx service site on the left navigation bar click Support gt Downloads On the Downloads page under Recorder and Players click the Recording and Playback link On the Recording and Playback page click the Download link for the WebEx Network Recording Player for Advanced Recording Format arf files Click Run Follow the instructions in the wizard to install the WebEx Network Recording Player Note You can also download the WebEx Network Recording Player by going to Chapter 1 Overview Recording meetings Recording a meeting on the server To record a meeting on the server using menu commands 1 Start your meeting 2 On the Meeting menu select Recorder Settings and then choose Record on Server information start Recording Record on This Computer Welcome Message Options Record Au
23. ording service If the other teleconference service is not correctly connected to the recording service your resulting recording will not contain audio Note For best results it is recommended that you use Reservationless Plus from InterCall when recording meetings If you specify another teleconference service for your meeting the audio connection and quality is dependent on that other teleconference service and is outside the control of the WebEx meeting service If you do plan to use another teleconference service when recording a meeting you must make sure the teleconference is actually included in your recording as explained in the following procedure 15 Chapter 2 Recording meetings To record a meeting with Other Teleconference 1 Start the recording as previously described If you are not already connected to the other teleconference a WebEx Recorder Record on Server Setup wizard appears E weba Recorder Record on Server Setup Do you want bo record a teleconference in the mesting recording Record other teleconference You vell be prompted wath instructions on how to connect the WebEx recording service bo your other keleconfererce Do not record a teleconference 2 Select Record other teleconference 3 Click Next The next page of the wizard appears T weba Recorder Record on Server Setup Ta connect the WebEx recording service Lo your other teleconferenos specify the following information
24. ordings page set Type to Listed To list a training session recording on the Recorded Sessions page set Type to Listed for all public or Listed for authorized users only internal LI For a Sales Center recording click the Publish link to specify a sales portal to publish the recording 3 Click Save 23 Chapter 2 Recording meetings 24 Sending an email to share a recording You can send an email one or more people to share your recording with them To send an email to share a recording with others 1 Do one of the following Go to My WebEx gt My Files gt My Recordings and click the appropriate link for your recording type Meetings Events Sales Meetings Training Sessions Er g Miscellaneous Log in to Meeting Center and then click My Recorded Meetings Log in to Event Center and the click My Event Recordings Log in to Sales Center and then click Portal Recordings Log in to Training Center and then click My Training Recordings 2 Open the Share My Recording window Click the following icon for the recording that you want to share with others a Click the linked name of the recording you want to share On the Recording Information page click Send Email Sen E m any The Share My Recording window appears Chapter 2 Recording meetings Selec Haced Send A copy of the errado me Your MOTA Opalonal Ths ee ee l ee ee Matus insoting 0050574 215 June
25. page The recordings of sales meetings you hosted are automatically copied to your Portal Recordings page Recordings of training sessions that you hosted are automatically copied to your My Training Recordings page Note Recordings are stored on the network until they are deleted If the recording storage exceeds the recording storage allocation for the site you may not be able to record additional meetings until some recordings are deleted or until additional storage space is added If the recording is made from the integrated or standalone WebEx Recorder you can upload the recording file with a wrf extension from your local computer You also can specify the Web address or URL at which the recording resides on a publicly accessible Web server such as your organization s Web site In addition you can upload and store recording files that are in Windows Media Audio Video WMV or Shockwave Flash Object SWF format such as ARF files you converted to WMV or SWF format with the WebEx Network Recording Player for ARF Files Modifying recording information and playback Y ou can modify the recording name such as the name and description and set playback control options for your recording To modify recording information and playback 1 Do any of the following Goto My WebEx gt My Files gt My Recordings and click the appropriate link for your recording type Meetings Events Sales Meetings Training
26. pate in the meeting and if this is your first time connecting to audio across the Internet the Audio Setup Wizard appears to help you fine tune your audio settings Follow the directions to specify your settings When using VoIP the Volume panel also appears to allow you to adjust the speaker 14 Chapter 2 Recording meetings and microphone audio settings Check these settings to make sure they are correct when you record your meeting Recording a meeting with VolP Only To record a VoIP conference in the meeting recording 1 2 Make sure the meeting 1s using VoIP Voice over Internet Protocol Only for the audio conference You usually specify this option when scheduling the meeting or when specifying settings for instant meetings or One Click meetings Record the meeting as previously described The audio will automatically be recorded in the meeting recording Note If this is your first time connecting to audio across the Internet the Audio Setup Wizard appears to help you fine tune your audio settings Follow the directions to specify your settings The Volume panel also appears to allow you to adjust the speaker and microphone audio settings Check these settings to make sure they are correct when you record your meeting Recording a meeting with Other Teleconference You can record a meeting with another teleconference service however if you use another service you must make sure it is connected to the rec
27. s and highly static video that is captured from computer displays which makes it ideal for delivering demos or demonstrating computer use for training The codec takes advantage of the typical image simplicity and relative lack of motion to achieve a very high compression ratio This codec creates files that can be played with Windows Media Player 7 or later 9 Click OK Converting recordings to Flash format To download recordings and convert them to Flash SWF format 38 Note If you convert the recording to the SWF format and your recording contains panels you will not be able to move the panels in your saved recording 1 4 5 6 Chapter 3 Playing downloading and converting recordings Download the recording file to your local computer Important Make sure the WebEx Network Recording Player for Advanced Recording Format ARF files is installed on your computer If it is not installed you can download it from the Download file window that appears when you download the recording file You can also download it from the Downloads page that is available under Support on your WebEx service Web site Do one of the following to open the recording file on your local computer Double click the recording file in your Windows File Manager window The WebEx Network Recording Player will automatically open the file From the Windows Start menu choose WebEx gt Network Recording Player gt Network Recording Player and
28. the choose File gt Open to locate and open the recording file While playing back the meeting in the Network Recording Player click File gt Convert gt SWF Flash Format The Convert to SWF dialog box appears T Convert to SWF Flash Format Savein le_files Product release schedule 20080801 0006 a Fia name Product reece schedube 20080601 DOGS set Schach Corer Seen TE may take a tae areal rica m of time and VOL compuber nents bo cone bhis Fle You can schedule thie process bo run whan you ara not LEA your computer Convert bemediabely C Convert ak the Following time r In the Save in box specify the location to save the file In the File name box specify the file name for the SWF Under Schedule Conversion indicate when you want the file to be converted Choose one of the following Convert immediately Converts the file as you save it to your computer Convert at the following time Saves the file and then converts it at the date and time you select 39 Chapter 3 Playing downloading and converting recordings 7 Click OK Checking the status of converted files If you scheduled your recording to be converted at a later time use this procedure to view information about and manage scheduled recording conversions To check the status of converted files 1 Double click the Conversion Manager icon in your Windows taskbar M ES 6 05 PM The Manage Scheduled Conversion window appears
29. vents Training Sessions OOO g Miscellaneous My WebEx Files Welcome Dies rre by Recordings Sa L f ker Eyang I Saag Mahinga 0 Demnig Sr i Maahi Semch J ciel a Satu Areta MTS 003 164 0408 112208 10 0 am 2 Frente bei ARE F al Ae ll O E GAR y ll T pl On the left navigation bar in your service center expand the host menu and click My Recorded Meetings Meeting Center only 35 Chapter 3 Playing downloading and converting recordings My Event Recordings Event Center only My Training Recordings Training Center only Recordings Sales Center Portal Library only w Host a Meeting Schedule a Meeting The name of the link to the recordings page is different for each service center My Meetings The corresponding recordings list appears 2 Do one of the following In the row of the meeting you want to download click the More button dj In the menu that appears click Download Disable Re assign ak Delete Click the recording topic name in the recording list In the Recording Information page that appears click the link in the Download recording link field 3 The Download file window appears and allows you to download the recording file to your local computer 4 Ifthe WebEx Network Recording Player for Advanced Recording Format ARF files is not already installed on your computer click the Download ARF player link in the Download file window to downloa
30. video Codec Windows Media Video 9 Screen The converson requires Windows Medias Player 9 0 or above 37 Chapter 3 Playing downloading and converting recordings 4 Inthe Save in box specify the location to save the file 5 Under Content options select the meeting component that you want to save Choose any of the following panels Chat includes all chat conversations OKA if you are recording a Training Center session this includes any Q amp A sessions Notes includes any notes entered into the Notes panel Video includes the meeting video Polling if you are recording a Training Center session this includes any polls 6 Click Preview Layout to preview your content settings 7 At Schedule Conversion indicate when you want the file to be converted Choose one of the following Convert immediately Converts the file as you save it to your computer Convert at the following time Saves the file and then converts it at the date and time you select 8 At Video Codec specify the video codec you want to use to Windows Media Video 9 this codec creates output that is compatible with the following players Windows Media Player 6 4 L Windows Media Player 9 for Mac OS X L Windows Media Player 9 Series and Windows Media Player 9 1 for Pocket PC L Windows Media Player 9 Series and Windows Media Player 9 1 for SmartPhone Windows Media Video 9 screen this codec is optimized for compressing sequential screenshot
31. y Recordings page 1s located in My WebEx under My Files and has the following sections Note When you record a meeting on the server the recording is automatically copied to the My Recordings page after you stop the recording It may also be automatically copied to a recordings page for your service center If you stop recording and then start recording again later a separate recording file is created If you prefer to save all recordings from one meeting to one file you should pause the recording rather than stopping it If your site administrator has enabled the option to record all meetings with NBR all the meetings that are hosted at your site are recorded automatically and only the site administrator can manage and delete recordings from the network you cannot delete them yourself 19 Chapter 2 Recording meetings Tips for improving recording quality The Network Based Recorder captures video at 2 5 frames per second to create high quality recordings while keeping the size of recording files relatively small Use the techniques in this section to further improve recording quality Improving video quality When capturing mouse movements move your mouse slowly at first and then gradually move it faster Before you click a button or choose a menu item briefly pause your mouse over the object This allows the recorder to capture the mouse movement before you click the object If you plan to record complex or length
32. y actions script the sequence before you start recording to minimize mistakes Set your monitor s display resolution to 1024 by 768 pixels before recording Improving audio quality If the audio quality is poor consider upgrading your computer sound card microphone or speakers Set your microphone volume to the highest level possible that does not cause distortion Use a phone headset for recording audio Headsets typically provide better quality than phone handsets or speaker phones Speak about six inches away from your microphone To avoid unwanted background noise record in a quiet location Avoid moving objects that create noise such as papers and books Speak clearly Managing recordings 20 If you record a a meeting on the server the WebEx server automatically uploads the recording file to the My Recordings page You can maintain the recording from that page It may also be automatically copied to the following pages The recordings for meetings sales meetings events or training sessions you hosted are automatically copied to your My WebEx gt My Files gt My Recordings page in one of the following sections Chapter 2 Recording meetings Meetings Sales Meetings Events Training Sessions Miscellaneous The recordings for meetings you hosted are automatically copied to your My Recorded Meetings page The recordings for events you hosted are automatically copied to your My Event Recordings
33. y that the connection is successful T Web x Recorden Record on Server Setup Successfully connected to teleconference 1 Tl you hear the greeting The host has the recording fest re on you ars conmected bo the telecontferente and you can cick Stert Recording to continue IF you de not hear a greeting within 5 seconds click Test Connection Test Connection IF you de not heer the greeting after testing the conection click Back te verity and uodste your teleconference account information and then try again w Back Start Recording Cancel A message appears at the top of the setup wizard page to let you know whether the connection was successful If the message indicates that the connection is successful but you do not hear a greeting within 5 seconds click Test Connection You should hear an audio greeting that says The host has 17 Chapter 2 Recording meetings the recording feature on O If the message indicates that the connection was not successful or if you do not hear the audio greeting after clicking Test Connection click Back to verify and update your teleconference account information and then try again If the message at the top of the setup page indicates that the connection is successful and you hear the greeting click Start Recording to record your meeting and include your teleconference Note InterCall offers a variety of event services to assist
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