Home

Avaya 1120E IP Deskphone with SIP Software—User Guide

1. WARNING Ensure that the protective rubber cap on the Expansion Module port is in place when the port is not in use Connection of anything other than the proper Expansion Module connector to this port can cause damage to the IP Deskphone Install your IP Deskphone by completing the following procedures in the order listed e Removing the stand cover on page 44 e Connecting the AC power adapter optional on page 45 e Connecting the handset on page 46 e Connecting the headset optional on page 47 e Connecting the LAN ethernet cable on page 48 e Installing additional cables on page 49 Using your Avaya 1120E IP Deskphone e Wall mounting the IP Deskphone optional on page 49 Figure 8 Wall mount lever WARNING Your Avaya 1120E IP Deskphone is shipped with the base locked in position To avoid damaging your phone press the wall mount lever located under the Handsfree key as indicated in the previous figure to release the base and pull it away from the IP Deskphone Removing the stand cover To access the cable routing tracks and attach cables you must remove the stand cover Pull upward on the center catch as indicated in the following figure and remove the stand cover The cable routing tracks are now accessible Using your Avaya 1120E IP PTS Figure 9 Remove the stand cover Tilt lever button Center Catch N f
2. FE 4 Use the dialpad to enter your password Ga a aaa aa Ok 5 Choose one of the following Press the Ok context sensitive soft key Back mg rm Press the Back context sensitive soft key to return to the previous menu Yes The IP Deskphone prompts you with Reset 6 Choose one of the following Press the Yes context sensitive soft No key to proceed Press the No context sensitive soft key to return to the System menu Erasing the user data The IP Deskphone stores user files that you eventually want to delete These files include 1 2 3 4 Profiles user profile settings Sounds downloaded tones or audio alerts Languages downloaded language files System file IP Deskphone system configuration file Deleting this file returns the IP Deskphone to the factory default configuration settings You can delete some or all of these files The deletion of files is often necessary when the IP Deskphone is redeployed to a different user Maintaining the IP Deskphone To delete user data files Press the Services fixed key 2 Select File Manager Note You must enter your login password to access the File Manager menu abc C 3 Press the abc 123 context sensitive soft key to toggle between alphabetic or numeric input 4 Use the dialpad to enter your password C 5 Choose one of the following Press the Ok context sensitive
3. Jurisdiction Standard Description United FCC CFR 47 Part Class B Emissions FCC Rules for States 15 Radio Frequency Devices see Notes 1 and 2 Canada ICES 003 Class B Emissions Interference Causing Equipment Standard Digital Apparatus Australia AS NZ CISPR 22 Class B Emissions Information New CISPR 22 technology equipment Radio Zealand disturbance European EN 55022 Class B Emissions Information Community technology equipment Radio disturbance EN 55024 Information technology equipment Immunity characteristics Limits and methods of measurement EN 61000 3 2 Limits for harmonic current emissions equipment input current lt 16 A per phase EN 61000 3 3 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current lt 16 A Japan VCCI Regulations for voluntary control measures Regulatory and safety information Table 6 lists Safety compliance for various jurisdictions Table 6 Safety compliance Jurisdiction Standard Description United States UL 60950 1 Safety of Information Technology Equipment Canada CSA 60950 1 30 Safety of Information Technology Equipment European EN 60950 1 ITE equipment Safety Part 1 General Community requirements Australia New AS NZS Safety of Information Technology Equipment Zealand 60950 1 2003 Regulatory and safety information Other US Canada Heari
4. Table 13 on page 96 lists the Avaya USB adapter key mappings Table 13 Avaya USB adapter key mappings Keys on adapter Keys on the IP Deskphone Blue Key Expand Key Green Key Headset Key Red Key Release Key Mute Key Mute Key Volume Up Down Volume Up Down The Blue key is mapped to the Expand key on the IP Deskphone Therefore pressing the Blue key invokes the Instant Messaging screen Configuring the Avaya 1120E IP Deskphone Third party USB headsets with HID Both USB Audio and USB HID commands are supported The two classes of third party USB headsets are as follows e Plantronics CS50 CS60 Wireless USB headsets e GN Netcom 9300 series wired and wireless USB headsets The HID support of third party USB headsets performs differently from the Avaya Headset The headsets are independent devices with an internal state machine to control LED operations and headset behavior Configuring the Avaya 1120E IP Deskphone Table 14 on page 98 lists the features of a third party USB headset with HID support Table 14 Third party USB headset with HID support features Part 1 of 5 Part 1 of 5 Feature Description Key Events Both types of headsets have equivalent mechanisms to generate the following key events On Hook e Off Hook e Mute e Volume Up Down The headsets send the corresponding HID commands to the IP Deskphone to synchronize call processing operations When t
5. 197 Erasing the user data cee eee eee 198 Network MENU 2 203 Automatic remote software updates 204 Visual indicators eee eee 206 Display screen icOnS 2 0 0c ee ee 206 Visual Alerter Message Waiting Indicators 207 Monitoring other extensions 0 0005 208 Quick reference 2 2020e eee eee eee eee 209 AG keyS tac cevevwiaai bine e gay deve et dda ney 209 Commonly used functions eee eee 211 Context sensitive soft keys eee eens 212 Display screen icOnS 0 0 0c eee ee 216 LimitatioNS 22 2 2cecc eee e eee ee ea eee eset teen eens 217 Third party terms 0 0 eee 219 Third Party Terms for Avaya 11xx 12xx sw release 3 0 thru 4 0 Aug Nov 2010 srrsiosrissieiossris ee 219 GNUN Aa Aone trai conn eins cms 221 ZIID 4 ngaa ins vhs DA ad eee Oey Eee we 227 AO ia3 erie pect kt eae eee edna tee es 228 Kem random ine Kabag mah ee bees VENER eke aw ee 231 Wchar functions 000 e eee eee 232 LDPE sai apa Meine DIAD Bs He ADB ok 233 PERA AA ee ee ee 234 Terms you should know 200000eeeeeeeee 237 Welcome Your Avaya 1120E IP Deskphone brings voice and data to your desktop The IP Deskphone connects directly to a Local Area Network LAN through an Ethernet connection You can upgrade the software on your IP Deskphone to communicate using Session Initiation Protocol SIP In thi
6. Press the Back context sensitive soft key to return to the previous menu 9 Choose one of the following Yes Press the Yes context sensitive soft key to designate the contact as a friend Press the No context sensitive soft vrm key if you do not want to designate the contact as a friend and return to the address menu screen Ok p 10 Press the Ok context sensitive soft key to complete the entry and return to the previous menu Searching for a contact in the Address Book When you access the IP Deskphone Address Book you can perform a search for a contact using one of the following methods e Index Search performs a search based on the index number you enter The Address Book e 1st Character Search performs a search based on the first character you enter e Name Search performs a search based on the name you enter To change the method the Avaya 1120E IP Deskphone uses to search Prefs Change Select pama Press the Prefs context sensitive soft key select Misc Options and then highlight Search Method from the menu Press the Change context sensitive soft key Press the Up Down navigation key to highlight the Search Method you want to use as the default when you search for a contact 1 Index Search 2 1st Character Search 3 Name Search Press the Select context sensitive soft key to select a search method and then return to the previous menu
7. The programmed keys of attached Expansion Module s are cleared until the screensaver is deactivated If you have logged on to the IP Deskphone you are not logged out but the line key labels clear and are inactive until the screensaver is deactivated If you reboot the IP Deskphone when there is an active screensaver e If you have enabled autologin then the screensaver remains active after the IP Deskphone reboots and completes the login If you have not enabled autologin then the screensaver setting remains enabled but not active after you log back into the IP Deskphone manually If you enable the screensaver with a password protected mode e User interaction key presses and mouse movements do not cancel the screensaver Configuring custom settings e An incoming call displays showing caller ID and allows you to answer the call You cannot make outgoing calls except an emergency call and cannot view IMs or the Friends list until you unlock the IP Deskphone An Unlock context sensitive soft key appears on the screen You can unlock the IP Deskphone after answering the call e Pressing the Unlock context sensitive soft key prompts you to enter the password for the screensaver The primary user line key is displayed but not active during the password prompt to give an indication about whose password is in use e Picking up the handset and dialing digits activates the line function display for emergency calls onl
8. 52 Configuring the dialpad to alphanumeric dialing 55 Entering text using the USB keyboard 56 Accessing the Avaya 1120E IP Deskphone 58 Logging OM see gto ie gh Msi ede A eee eel eee 58 Automatic login 59 Configuring the domain 000200 eae 59 Password protection for domains 60 Selecting a language 20 0 cece eee eee 61 Logging on to your Avaya 1120E IP Deskphone 62 Configuring the duration of the login 65 Timed logol wicca BALANG KA DULANG EER 66 Timed logoff while IP Deskphone is idle 66 Timed logoff while on a call AA Aa 66 Selecting a location cee eee 67 User Profile PARAAN AA AA AA 68 Confirmation logon screen a 68 Logging off from the IP Deskphone 69 Making an emergency call a 70 Configuring the Avaya 1120E IP Deskphone 71 Adjusting the display screen contrast 71 Creating the idle screen text display 72 Configuring the Backlight Screensaver 73 Configuring Menu Auto back out 000 0000 74 Selecting a ring pattern 2 2 ee eee 76 Adjusting the volume 0 cee ees 77 Adjusting the ring volume 0 00 eee eee 77 Adjusting the volume of the Handset Headset and Handsfree mode 79 Selecting a language ce
9. A new screen appears offering the following destinations for the contact information 1 Address Book Press the Up Down navigation key to highlight the Address Book and press the Select context sensitive soft key Press the abc 123 context sensitive soft key to toggle between alphabetic and numeric characters The Address Book Next Back Next Back Use the dialpad to enter a name for the new entry Choose one of the following Press the Next context sensitive soft key to continue Press the Back context sensitive soft key to return to the previous menu Note f you do not need to change the name for the contact press the Next context sensitive soft key Use the dialpad to enter a new phone number or new SIP address for the contact Choose one of the following Press the Next context sensitive soft key to continue Press the Back context sensitive soft key to return to the previous menu Note f you do not need to change the name for the contact press the Next context sensitive soft key The Address Book 8 Do one of the following to complete the entry Yes Press the Yes context sensitive soft key to add the contact to a group and then select the group for the No contact to be added Press the No context sensitive soft key if you do not want a contact designated as a friend and return to the address menu screen Back
10. Accessing the Avaya 1120E IP Deskphone Back Press the Back context sensitive soft key to return to the permanent logon screen Cancel Press the Cancel context sensitive soft key to return to the first logon screen Timed logoff When you determine a logon time other than permanent the IP Deskphone reminds you of your expiry time Timed logoff while IP Deskphone is idle When the login time expires and the IP Deskphone is idle not on a call you can do one of the following at the prompt e Press the Yes context sensitive soft key to log off immediately e Press the No context sensitive soft key to switch to Permanent logon e Press the Quit or Release Goodbye key to logout immediately If you do not respond the prompt times out in 45 seconds and the IP Deskphone logs off If you answer a call during the logout prompt the logon switches to permanent login Timed logoff while on a call When the login time expires while you are on a call you can do one of the following at the prompt e Press the Yes context sensitive soft key to log off immediately Press the No context sensitive soft key to switch to Permanent logon e Press the Quit key to dismiss the log out prompt and switch to permanent login Accessing the Avaya 1120E IP Deskphone e Press the Release Goodbye key to dismiss the logout prompt and switch to permanent login Note f you press the Release Goodbye key to d
11. Lower Display Area context sensitive key labels Cleaning the Avaya 1120E IP Deskphone LCD display screen To clean the LCD display screen gently wipe with a soft dry cloth CAUTION Do not use any liquids or powders on the IP Deskphone Using anything other than a soft dry cloth can contaminate IP Deskphone components and cause premature failure Context sensitive soft keys Your Avaya 1120 IP Deskphone has four context sensitive soft keys beneath the LCD screen The context sensitive soft keys access different features and menus depending on the state of the IP Deskphone and the menu you access Figure 4 on page 18 shows the context sensitive soft keys while the IP Deskphone is in the idle state Figure 4 Context sensitive soft keys when the IP Deskphone is in the idle state Welcome Table 1 on page 19 lists the context sensitive soft keys that you can use to access menu items when the phone is idle Table 1 Menu items accessed through context sensitive soft keys Part 1 of 5 Item Function Feature Press the Feature soft key to activate features on your phone When you press the Feature soft key a prompt displays where you can enter the code of the feature you want to activate Use the Feature soft key to activate the following functions Conference Call Forward Last Number Redial Page Dial Voice Call Intercom call Call Park Retrieve Call Pickup Group Call Pi
12. The following component is licensed under libpng license Libpng 1 2 37 June 4 2009 Libpng License This copy of the libpng notices is provided for your convenience In case of any discrepancy between this copy and the notices in the file png h that is included in the libpng distribution the latter shall prevail COPYRIGHT NOTICE DISCLAIMER and LICENSE If you modify libpng you may insert additional notices immediately following this sentence libpng versions 1 2 6 August 15 2004 through 1 2 34 December 18 2008 are Copyright c 2004 2006 2008 Glenn Randers Pehrson and are distributed according to the same disclaimer and license as libpng 1 2 5 with the following individual added to the list of Contributing Authors Cosmin Truta libpng versions 1 0 7 July 1 2000 through 1 2 5 October 3 2002 are Copyright c 2000 2002 Glenn Randers Pehrson and are distributed Third party terms according to the same disclaimer and license as libpng 1 0 6 with the following individuals added to the list of Contributing Authors Simon Pierre Cadieux Eric S Raymond Gilles Vollant and with the following additions to the disclaimer There is no warranty against interference with your enjoyment of the library or against infringement There is no warranty that our efforts or the library will fulfill any of your particular purposes or needs This library is provided with all faults and the entire risk of satisfactory qua
13. NS H I KA H H YV IN TY H Connecting the AC power adapter optional Your IP Deskphone supports AC power and Power over Ethernet PoE options including IEEE 802 3af standard power For AC power use the Avaya AC adapter only You can order the optional Avaya AC adapter N0023000 separately WARNING Use only the approved Avaya AC Adapter model N0023000 with your IP Deskphone To connect the AC adapter to the AC adapter jack in the bottom of the IP Deskphone use the following procedure Using your Avaya 1120E IP Deskphone 1 Form a small bend in the cable 2 Thread the adapter cord through the channels in the stand To use PoE your connected LAN must support PoE A PoE enabled LAN delivers power to your IP Deskphone over the CAT 5 network cable and an AC adapter is not required WARNING If you are connected to a PoE connection do not use the AC power adapter To use gigabit Ethernet you must connect to the LAN through CAT 5e or later cables Connecting the handset Use the following procedure to connect the handset to the IP Deskphone 1 Connect the end of the handset cable with a short straight section to the handset 2 Connect the end of the handset cable with the long straight section into the RJ 9 handset jack marked with the symbol on the back of the IP Deskphone Form a small bend in the cable 4 Thread the handset cord through the channels in the stand so
14. 0 0 aaa 125 Initiating a call from the Address Book 125 Adding a contact to your Address Book 127 Editing a contact in your Address Book 128 Copying information to the Address Book 132 Searching for a contact in the Address Book 134 Using the Search feature in the Address Book 135 Using the Search feature 0 cee eee 136 Using Local Search a 136 Call INDOX NA BEARER BE KARGA 139 Accessing the Call Inbox 00200 cea eeee 139 Managing calls in the Call Inbox while not onacall 139 Viewing the details of a call in the Call Inbox 142 Managing missed calls 0 00 eee eae 143 Missed Calls Notification 00005 144 Initiating a call from the Call Inbox 146 Deleting calls in your Call Inbox 147 Accessing the calls in your Call Inbox during a call 148 Call Outbox a 149 Accessing the Call Outbox 0000000 149 Managing calls in the Call Outbox while not on a call 149 Initiating a call from the Call Outbox 150 Deleting calls from your Call Outbox 151 Viewing the details of a call in the Call Outbox 152 Accessing the calls in your Call Outbox during a call 153 While on an active call 00 cee eee eee eee 155 Making a new call 00 eee 155 Initiating a call u
15. Active call display Feature Conf Trans More LI More context sensitive soft key menu Feature Audio New Call More Quick reference More context sensitive soft key menu Feature Prefs More O O E O A a PAA When you press the More context sensitive soft key for the third time you return to the first menu list A description of the context sensitive soft keys available with the phone is idle is provided below Conf Obtain a dial tone to place another call during an active call e Use to make a conference call Trnsfer e Transfer the current call to another location or contact 1 Change audio setting Use to change the audio settings based on the available bandwidth 2 Monitor audio quality Diagnostic tool to monitor the audio quality NewCall Obtain a dial tone to place another call during an active call e Use to make a conference call e Behaves like the Conf Context sensitive soft key See Idle phone display on page 213 Quick reference Select a new menu list e When you press More a different selection of Context sensitive soft keys appears Press once to switch to NewCall Press twice to switch to Prefs Press three time to switch back to the main menu list Trnsfer Audio Display screen icons The table below provides a list of the following display sc
16. Carefully read each section before you operate the new IP Deskphone The following sections describe details about the IP Deskphone Before you begin on page 42 Connecting the components on page 42 Entering text on page 51 Accessing the Avaya 1120E IP Deskphone on page 58 Configuring the Avaya 1120E IP Deskphone on page 71 Using your Avaya 1120E IP Deskphone Before you begin CAUTION Damage to Equipment Do not plug your IP Deskphone into a regular telephone jack This can result in severe damage to the IP Deskphone Consult your system administrator to ensure that you plug your telephone into a 10 100 1000 BaseT Ethernet jack CAUTION Your IP Deskphone is designed for use in an indoor environment only CAUTION Do not plug your Avaya 1120E IP Deskphone into an Integrated Service Digital Network ISDN connection Severe damage to the Avaya 1120E IP Deskphone can result Connecting the components Figure 9 on page 87 shows the connections on the IP Deskphone Using your Avaya 1120E IP Deskphone Figure 7 IP Deskphone connections Accessory Expansion Module port PC Ethernet port LAN Ethernet port Tilt Lever Link lamp USB Connector AC Adapter jack Headset jack Handset jack
17. Press the Line key to place a call to the C address of the selected call log entry from the user logged in on the selected line key Viewing the details of a call in the Call Inbox To view details of a call in the Call Inbox 1 When you view the details of a call in the Call Inbox you can do the following Initiate a call to the caller displayed on the screen For more information see Initiating a call from the Call Inbox on page 146 Enter Press the Enter key to place a call to C e the selected address using the primary login of the IP Deskphone Prev Press the Prev context sensitive soft C key to select and display he details of the previous entry in the call log Press the Next context sensitive soft Next key to select and display the details Ld of the next entry in the call log Press the Back context sensitive Back soft key to leave the detail view and return to the main inbox screen Call Inbox Managing missed calls When you do not answer incoming calls the number of new calls appears on the IP Deskphone LCD screen For example if you miss three calls the following message appears 3 new calls Note When you view a missed call in your Call Inbox the new call message no longer appears on the LCD screen The new calls are stored as missed calls To view missed calls Msglinbox All Press the Msg Inbox key and press the Missed context sensi
18. information see Resetting the IP Deskphone on page 197 6 File Manager For more information see Erasing the user data on page 198 7 Logging System use to enable disable SIP logging 8 Phone Information use to view phone details For more information see Viewing the IP Deskphone information on page 194 Checking for updates You can check for the latest software update for your Avaya 1120E IP Deskphone To check for the latest software update i 1 Press the Services fixed key I Services 2 Select Check For Updates Maintaining the IP Deskphone Select 3 Press the Select context sensitive soft CO key Yes 4 Choose one of the following Press the Yes context sensitive soft key check for the latest software update for your IP Deskphone Press the No context sensitive soft key to return to the previous menu without checking for an update Note While the IP Deskphone checks for an update it activates Do Not Disturb DND Resetting the IP Deskphone You can use this feature to reset the IP Deskphone without unplugging the power cable To reset the IP Deskphone a 1 Press the Services fixed key and then GF Services select Reset Phone Select p 2 Press the Select context sensitive soft key abc 3 Press the abc 123 context sensitive soft key to toggle between alphabetic or numeric input Maintaining the IP Deskphone
19. lights when the Mute feature is enabled Activates the built in speaker and microphone The red LED on the Handsfree key lights when the Handsfree feature is enabled Quick reference Use to release a call hang up and to exit a menu when not on an active call 9T Headset 1 Activates your IP Deskphone headset when connected The red LED of the Headset key lights when you use a headset w Hold Use to place a call on hold or to retrieve a call on hold Note The abc 123 context sensitive soft key toggles between alphabetic and numeric input When the context sensitive soft key label is abc you can enter alphabetic text and when the con text sensitive soft ley label is 123 you can enter numbers Commonly used functions Procedures for the most commonly used functions are provided below Login 1 Enter your User ID and press the Login key 2 Enter your password and press the Next key 3 To permanently login press the Next key To login for a period of time press the Timed key enter the dura tion of your login and press the Next key Logout 4 Press the Services hard key and then select Logout 5 Press the abc 123 context sensitive soft key to toggle between alphabet and numeric input 6 Press Logout context sensitive key Making a call Quick reference Lift the Handset or press the Headset key Handsfree key or the Line key and enter
20. the details of a call in the Call Outbox on page 152 4 You can initiate a call from the highlighted call of the Call Outbox list or from the details of a caller screen by doing one of the following re Lift the handset 9T Headset HU Press the Headset fixed key Press the Handsfree fixed key Call C 5 Press the Call context sensitive soft key Deleting calls from your Call Outbox You can delete calls from your Call Outbox To delete calls from your Call Outbox 1 Press the Up Down navigation key to highlight a call from the list of calls in your Call Outbox Call Outbox Delete Yes an AllUsr Press the Delete context sensitive soft key Select one of the following context sensitive soft keys Press the Yes context sensitive soft key to delete the highlighted call Press the AllUsr context sensitive soft key to delete all the calls from the selected caller Press the All context sensitive soft key to clear all calls from the Call Outbox Press the No context sensitive soft key to return to the Outbox Viewing the details of a call in the Call Outbox You can view details of a call in the Call Outbox Call Outbox To view details of a call in the Call Outbox 1 Toview details of the selected call press a 4 pa gt the Right navigation key Z 2 When you view the details of a call in the Call Outbox you can do one o
21. to initiate a call Note 2 While you are on a call you can initiate a new call from the Call Inbox For more information see Accessing the calls in your Call Inbox during a call on page 148 To initiate a call from the Call Inbox 1 Press the Msg Inbox fixed key l Msg Inbox 2 Press the Up Down navigation key to highlight a call from the list of calls in q D CC your Call Inbox 3 To view details of the call press the Right navigation key Call Inbox 4 Toplace a call to the selected address do one of the following rn Lift the handset ON Headset N Press the Headset fixed key Press the Handsfree fixed key Edit or C Press the Edit context sensitive soft key Call Then press the Send context sensitive soft key Deleting calls in your Call Inbox When you delete calls from the Call Inbox both missed calls and answered calls are deleted When you view the missed calls and select delete only the missed calls are deleted To delete calls from your Call Inbox ja 1 Press the Up Down navigation key to highlight a call from the list of calls in q G your Call Inbox Delete pam 2 Press the Delete context sensitive soft key Call Inbox Yes AllUsr All Select one of the following context sensitive soft keys Press the Yes context sensitive soft key to delete the highlighted call Press the AllUsr context
22. 142 To leave the detail view and return to the main inbox screen press the Left navigation key Press the Missed context sensitive Missed soft key to toggle the view filter from the All context sensitive soft key to the Missed context sensitive soft key See Managing missed calls on page 143 All The All context sensitive soft key is C displayed when the view mode is on Missed and displays all the calls in the Call Inbox Call Inbox Delete Press the Delete context sensitive 77 soft key to delete the highlighted call or all calls in your Call Inbox See Deleting calls in your Call Inbox on page 147 Exit Press the Exit context sensitive soft C key to exit the Call Inbox Table 16 on page 141 provides a list of additional user interactions for the main inbox screen Table 16 Additional user interactions Use the Enter key to place a call to the Ce selected address using the primary login of the IP Deskphone The Enter key has the same behavior as the Call context sensitive soft key Use the Dial pad to select an item by index To place a call to the address of the selected call log entry from the primary logged in user of the IP Deskphone do one of the following Lift the handset Press the Headset fixed key Press the Handsfree fixed key Call Inbox Table 16 Additional user interactions
23. ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE END OF TERMS AND CONDITIONS Libjpeg The following component is licensed under libjpeg license Libjpeg Libpeg License This software is copyright C 1991 1998 Thomas G Lane All Rights Reserved except as specified below Permission is hereby granted to use copy modify and distribute this software or portions thereof for any purpose without fee subject to these conditions 1 If any part of the source code for this software is distributed then this README file must be included with this copyright and no warranty notice Third party terms unaltered and any additions deletions or changes to the original files must be clearly indicated in accompanying documentation 2 If only executable code is distributed then the accompanying documentation must
24. Headset type Frequency Avaya Enhanced USB 8 KHZ Headset Adapter Avaya Mobile USB 8 KHZ Headset Adapter Plantronic CS50 CS60 8 48 KHz Continuous Wireless USB Spectrum Headsets GN Netcom 9300 16 KHZ series wired and wireless USB headsets Algo Analog Terminal 8 KHz Adapter Headset menu The USB Audio feature adds the USB headset as an alternative headset in addition to the wired headset You can add a headset to your preferences by clicking on the Prefs context sensitive soft key and then choosing Audio The Audio option allows you to select and configure the preferred headset Figure 14 on page 88 displays the Audio menu with the Headset Selection menu item Configuring the Avaya 1120E IP Deskphone Figure 14 Preferences menu with Headset menu item On the IP Deskphone after you select the Prefs Audio and Headset Selection menu items use the Headset screen to select the desired headset and corresponding functional parameters Figure 15 on page 88 displays the Headset screen Figure 15 Headset screen Configuring the Avaya 1120E IP Deskphone Table 10 on page 89 describes the configuration options on the Headset screen Table 10 Configuration options on the Headset screen Part 1 of 2 Option Function Active Headset Device Select the active headset device either USB or Wired Note The headset can be selected before it is attached wired or USB Items below
25. Not applicable Incoming Call When there is an incoming call the IP Deskphone sends an alerting event to the adapter The adapter produces the ring tones for the attached analog device to indicate there is an incoming call on the IP Deskphone Caller ID Information Caller ID if available is also sent to the adapter The adapter sends the CLID to the attached analog device for display Configuring the Avaya 1120E IP Deskphone Table 15 Summary of ATA characteristics Part 2 of 3 Feature Description Call Answer You can answer an incoming call by pressing the Headset key on the IP Deskphone or the Off Hook key on the attached analog device After a call is answered the adapter converts the digital voice data to analog and sends it to the attached analog device Outgoing Call You can make an outgoing call by either using the Headset key on the IP Deskphone or the Off Hook key on the attached analog device When off hook the IP Deskphone streams dial tone to the adapter The telephone number can be dialed using the key pad of the IP Deskphone or the key pad of the analog device After a call is answered the adapter converts the digital voice data to analog and sends it to the attached analog device Call Release You can release an incoming call or an outgoing call by either pressing the Release Goodbye key on the IP Deskphone or On Hook key on the analog device Call Mute The analog
26. Part 2 of 2 Character Name equal plus 1 numeral 1 Note No letters are associated with the 0 key Using your Avaya 1120E IP DIES Configuring the dialpad to alphanumeric dialing To eliminate the need to press the abc 123 context sensitive soft key when you enter text you can configure the Avaya 1120E IP Deskphone dialpad default to alphabetic mode To configure the dialpad to alphabetic mode as the default 1 Press the Prefs context sensitive soft Prefs key and then select Misc Options Highlight Alpha Dialing and then press the Change context sensitive soft key 2 Choose one of the following Press the On context sensitive soft On Back key to turn on alphanumeric dialing or Press the Back context sensitive soft key to keep existing configurations and return to the Preferences menu To disable alphabetic mode and configure numeric mode as the default 1 Press the Prefs context sensitive soft Prefs key and then select Misc Options Highlight Alpha Dialing and then press the Change context sensitive soft key Using your Avaya 1120E IP Deskphone 2 Choose one of the following Off Back Press the Off context sensitive soft or key to turn on alphanumeric dialing Press the Back context sensitive soft key to keep existing configurations and return to the Preferences menu Entering text using the USB keyboard You can con
27. Ring Pattern Select test patterns from 1 to 8 e Alerting Volume Set Desired volume Welcome Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 2 of 8 Audio Voice L e Configure the volume for the following Handset Volume Headset Volume Handsfree Volume Codecs Select the Audio Codecs e G722 wideband codec e PCMU standard u law e G729 729 codec e PCMA standard a law Headset Selection Select the active headset device e Wired USB if wired then select type 1 2 or 3 e Enable HID Commands enable or disable e MHA Headset Type e MHA Back Light enable or disable Welcome Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 3 of 8 Audio Note You can change the Cd audio settings to improve audio quality based on the available band width If the Internet bandwidth is low you can improve the audio quality by changing the audio setting to low e Monitor Audio Quality used to view details about the audio quality of an active call OR Activate The Activate context sensitive soft key appears when the call is not active The most common usage of this key is when the call displayed onscreen is a call that was parked against the user or a call that the user placed on hold Note The Activate context sensitive soft k
28. SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Third party terms The following component is licensed under Public Domain DateTime PUBLIC DOMAIN NOTICE National Center for Biotechnology Information This software database is a United States Government Work under the terms of the United States Copyright Act It was written as part of the author s official duties as a United States Government employee and thus cannot be copyrighted This software database is freely available to the public for use The National Library of Medicine and the U S Government have not placed any restriction on its use or reproduction Although all reasonable efforts have been taken to ensure the accuracy and reliability of the software and data the NLM and the U S Government do not and cannot warrant the performance or results that may be obtained by using this software or data The NLM and the U S Government disclaim all warranties express or implied including Third party terms warranties of performance merchantability or fitness for any particular purpose x Please cite the author in any work or product based on this material Authors Anton Butanayev
29. WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER REFERRED TO INTERCHANGEABLY AS YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Copyright Except where expressly stated otherwise no use should be made of the Documentation s and Product s provided by Avaya All content in this documentation s and the product s provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third Party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information regarding distributed Linux OS source code for those Products that have distributed the Linux OS s
30. _ LL A description of the context sensitive soft keys available with the phone is idle is provided below Redial or NewCall Redial the last dialed number e If there is no stored redial number NewCall appears and has the same effect as pressing the primary user line key dial prompt Toggle between alpha and numeric input modes e To type letters abc must be displayed To type numbers press abc to display 123 on the menu list Display the Messages menu 1 Voice Mail Use to access your Voice Mail The IP Deskphone connects to the server to retrieve your Voice Mail ScrnSvr Activate the screensaver only if the screensaver feature is enabled Quick reference Display the Preferences menu 1 Display Adjust screen display settings 2 Audio Adjust tones and volume settings and configure a USB headset 3 Feature Options Program feature keys call ignore actions and call fwd notification 4 Language Change language 5 Misc Options Set alpha dialing search method privacy settings Ends dialing location and time 6 Network Access Server Settings Device Settings Diagnostics and Lock 7 USB Locks Enable or disable USB devices 8 User Settings Modify call settings voice mail setting and remembering settings Select a new menu list When you press More the following context sensitive soft keys appear abc or 123 Prefs
31. a call from the handset or handsfree to the headset Note The Headset LED indicator on the Headset key lights to indicate that the headset is in use NU a Hold Press the Hold key to put an active call on hold Press the Hold fixed key to return to a call on hold You can have several calls in a hold state Use the Dialpad to enter numbers and text To navigate to an item in a menu press the corresponding number on the dialpad to activate the item or continue navigate the list of items When you receive a voice message the red AVAYA jl Visual Alerter Message Waiting Indicator lights Also when the ringer sounds this indicator flashes 5 g Press the Copy key to copy contact information from one source such as the Address Book to a destination such as a feature key Welcome 3 Press the Services key to access the GF Services fo lowing features 1 Search search in the local directory personal Address Book and the global directory network Address Book for names and telephone numbers Login log in to your IP Deskphone Logout log out of your IP Deskphone Check For Updates check for the latest software update for the IP Deskphone 5 Reset Phone reset your IP Deskphone 6 File Manager manage the IP Deskphone file system and USB Devices attached to the IP Deskphone 7 Logging System enable or disable the logging process 8 Phone Information view informa
32. access the Codecs menu to configure a USB headset 3 Feature Options use to configure the following Call Ignore Action Missed Call Notification Welcome Table 1 Menu items accessed through context sensitive soft keys Part 4 of 5 Prefs o Language use to change the interface language Misc Options use to access the following options Alpha Dialing Search Method Incoming Privacy Outgoing Privacy Hold Mode Private Time Network use to access the following Server Settings Device Settings Diagnostics Disable screensaver Licensing Lock USB Locks use to lock or unlock the following USB devices USB Mouse USB Keyboard USB Headset USB flash drive Welcome Table 1 Menu items accessed through context sensitive soft keys Part 5 of 5 Prefs 8 User Settings use to modify the following Call Settings Idle display screen after dial pad input After you enter information using the dial pad there is no dial tone or preceding line selection the context sensitive soft keys displayed on the idle screen appear as shown in Figure 7 on page 53 Figure 5 Idle display screen after dial pad input Table 2 on page 23 lists the context sensitive soft keys that you can use to access menu items after dial pad input Table 2 Menu items accessed after dial
33. an outgoing call by either pressing the Headset key on the IP Deskphone or the Off Hook Green key on the adapter When off hook the IP Deskphone streams dial tone to the headset The telephone number must be dialed using the key pad of the IP Deskphone After a call is answered audio data flows between the IP Deskphone and the headset adapter through the USB Call Release You can release an incoming call or an outgoing call by pressing either the On Hook Red key on the adapter or the Release Goodbye key on the IP Deskphone After a call is released audio data between the IP Deskphone and the headset stops Configuring the Avaya 1120E IP Deskphone Feature Description Call Mute Pressing the Mute key on the adapter is equivalent to pressing the Mute key on the IP Deskphone After processing the mute event the voice path from the IP Deskphone to the far end is muted Both the Mute LED on the IP Deskphone and the LED on the adapter are lit to indicate the call is muted When unmuted the voice path resumes and both LEDs go off Volume Up Down Pressing the Volume Up Down key on the adapter is equivalent to pressing the Volume Up Down key on the IP Deskphone After processing the Volume Up Down events the system volume changes and affects the volume on the attached headset Audio Processing Same as the wired headset Audio quality is restricted to narrow band with mono voice channel only
34. configuration Maintaining the IP Deskphone Maintaining the IP Deskphone The following chapter describes the following topics e Viewing the IP Deskphone information on page 194 e Accessing the services menu on page 195 e Network menu on page 203 Automatic remote software updates on page 204 Viewing the IP Deskphone information To view the Phone information for the Avaya 1120E IP Deskphone 1 Press the Services hard key and select Phone Information from the menu You can view the following information e Load Ver e Software e EM Software e FeatActv Srv Pkg Location Note You cannot make any changes to the setting from this menu Viewing additional phone information When you view the Phone Information menu you can use the following context sensitive soft keys to display additional information e Details e E911 Maintaining the IP Deskphone e USB The Details soft key lists the following information e Primary User Primary Logged in User name e Primary Domain Primary login domain e MAC Device MAC address IP IP Deskphone IP Address e Device Licensing Token usage information License or token usage information for the IP Deskphone It is an optional item in the IP Deskphone information The contents of this screen include user and IP Deskphone identifiable information that may need to be protected per US Federal DoD requirements guidelines At
35. d scroll through the screen and choose the o required time interval Choose one of the following values Never 10min 5min 2min 1min 30sec 15sec Note The Never option turns off Menu Auto back out 4 Choose one of the following Press the Select context sensitive Select Back f pa soft key to configure the Auto back out time to the selected highlighted value and return to the Display menu Press the Back context sensitive soft key to dismiss the Auto back out time menu and return to the Display menu Note When you enter the Auto back out menu the current configuration for the Menu Auto back out time is pre selected highlighted on the list When you press the Select context sensitive soft key the time interval is flagged to commit to the configured preferences done after the idle screen is displayed and is used for menu auto back outs from that point forward Configuring the Avaya 1120E IP Deskphone Selecting a ring pattern You can use the ring pattern feature to select the ring pattern for an incoming call To select the ring pattern for an incoming call Prefs 1 Press the Prefs context sensitive soft am key select Audio select Tones and then select Ring Pattern 2 Press the Up Down navigation key to 4C d scroll through and highlight the different lt ring patterns displayed on the LCD screen 3 Choose one of the following Sele
36. device may have a mute key to stop voice transmission however the Mute key event on the analog device is not supported Volume Up Down The Volume Up Down key on the analog device if available is independent of the IP Deskphone operation Configuring the Avaya 1120E IP Deskphone Table 15 Summary of ATA characteristics Part 3 of 3 Feature Description Audio Processing Same as the wired headset Audio quality is restricted to narrow band with mono voice channel only Making a call Making a call This section describes the methods you can use to make a call You can make a call from your IP Deskphone using one of the following e Making a call using off hook dialing on page 107 e Making a call using on hook dialing on page 109 P e Making a call using redial on page 111 e Making an intercom call on page 112 e Making paging calls on page 113 You can also initiate a call while using one of the following features The Address Book on page 125 e Call Inbox on page 139 e Call Outbox on page 149 When an outgoing call fails to connect to the destination one of the following messages appears e Declined Temporarily unavailable e Declined Cannot find user e Declined User has declined call Making a call Making a call using off hook dialing To make a call using off hook dialing Cd 1 Make a call by using one of the f
37. for more information e Fixed keys on page 209 e Commonly used functions on page 211 e Context sensitive soft keys on page 212 e Display screen icons on page 216 Fixed keys The Avaya 1120E IP Deskphone is available with either icon fixed keys or English text fixed keys Both types are presented below Short cut and navigation function keys Copy information from the Address Book Inbox Outbox Access Search Login Logout Check For Updates Reset Phone File Manager Logging System and Phone Information Press twice quickly to access the Network menu Quit or exit from a menu Access your inbox to view all calls or missed calls and to return a call Quick reference Access your outbox to view all calls made and to place a call to a previously called contact Access your address book to view add or edit entries or initiate a call Telephone feature keys Use the Enter key to select highlighted menu items and to set preferences The Enter key duplicates the function of the phone and select context sensitive soft keys Use to increase the volume of the handset headphones phone speaker handsfree and alerting volume phone ringing Use to decrease the volume of the handset headphones phone speaker handsfree and alerting volume phone ringing Use mute to listen to the call without transmitting The red LED on the Mute key
38. incorporating your program into proprietary programs If your program is a subroutine library you may consider it more useful to permit linking proprietary applications with the library If this is what you want to do use the GNU Lesser General Public License instead of this License END OF TERMS AND CONDITIONS Zlib The following component is licensed under zlib license Zlib 1 2 1 Zlib License zlib h interface of the zlib general purpose compression library version 1 2 4 March 14th 2010 Copyright C 1995 2010 Jean loup Gailly and Mark This software is provided as is without any express or implied warranty In no event will the authors be held liable for any damages arising from the use of this software Permission is granted to anyone to use this Third party terms software for any purpose including commercial applications and to alter it and redistribute it freely subject to the following restrictions 1 The origin of this software must not be misrepresented you must not claim that you wrote the original software If you use this software in a product an acknowledgment in the product documentation would be appreciated but is not required 2 Altered source versions must be plainly marked as such and must not be misrepresented as being the original software 3 This notice may not be removed or altered from any source distribution Jean loup Gailly Mark Adler END OF TERMS AND CONDITIONS Libpng
39. is dimmed if the attached headset is not one of the Avaya headset types The changes in the menu take effect immediately if the device is attached The active voice path switches to the selected headset if you are on an active call If you press the Apply context sensitive soft key then the changes are applied the settings are made permanent by storing the values in persistent storage and they are applied every time the IP Deskphone starts up However all changes made are ignored and restored if you press the Back context sensitive soft key Configuring the Avaya 1120E IP Deskphone Presence of USB headset On the System menu choose Phone Information and then select USB to verify the presence of the USB headset attached to the IP Deskphone When you select the USB menu the attached USB headset is displayed along with other USB devices The name of the USB device directly appears from the USB devices themselves The product description has no explicit USB headset indications for the attached USB headset The following figure displays the headset setting screen Figure 16 Presence of USB Headset screen Root Hub Port 0 Hub Port 0 Keyboard Por 1 Kingston Data Traveller 2 0 Por 2 Plantronic USB Headset Por 3 Not connected Audio format selection After the IP Deskphone receives the endpoint configurations it searches the records to select an audio format that matches the IP Deskphone requirements If no
40. keys on the In call menu list The context sensitive soft keys displayed vary depending on the type of call that is currently selected For example a held call has the Activate context sensitive soft key instead of the Audio context sensitive soft key When you highlight a call that is not active you can retrieve the call from on hold and make it active by pressing the Activate context sensitive soft key You can also join the call with the active call to create a conference session See Using call conferencing on page 164 Multiple calls In call mode When the IP Deskphone has multiple calls connected at the same time you can access the menu items While on an active call Context sensitive soft keys for the multiple calls In call display screen NewC all Audio Actvate Press NewCall context sensitive soft key to obtain a dial tone to place another call The NewCall context sensitive soft key is used to make a conference call This key behaves like the Conf context sensitive soft key Press the Audio context sensitive soft key to change the audio settings or the current active call The Actvate context sensitive soft key appears when the highlighted call is not the selected call Press the Actvate context sensitive soft key to place the current call on hold and activate the call you want to connect to This context sensitive soft key is also used to retrieve calls parked against the use
41. soft Back key Gama Press the Back context sensitive soft key to return to the previous menu Maintaining the IP Deskphone x 6 Press the Up Down navigation key to q CF D highlight one of the following zZ Profiles Sounds Languages System file All files 7 Choose one of the following Select To enter the selected folder press the Select context sensitive soft key Delete To delete contents of the selected __ folder press the Delete context sensitive soft key Note Folders cannot be deleted because they are on the IP Deskphone Exit Ifyou are at the root folder of the flash disk press the Exit context sensitive soft key to return to the Back previous menu L If you are already inside the folder press the Back context sensitive soft key to return to the previous menu Maintaining the IP Deskphone To delete a user profile Delete L Back To delete a sound file C d 4 Delete Back Press the Up Down navigation key to highlight the user profile you want to delete Choose one of the following Press the Delete context sensitive soft key to delete the highlighted user profile from the list Press the Back context sensitive soft key to return to the previous menu Log off or restart the IP Deskphone to complete the process Press the Up Down navigation key to highl
42. soft key to keep the existing configurations and return to the Time Format menu You can select the time zone format for your IP Deskphone To select a time format Prefs Change Press the Prefs context sensitive soft key select Misc Options and then select Time Press the Change context sensitive soft key Configuring the Avaya 1120E IP Deskphone ZS 3 Press the Up Down navigation key to 4 JD highlight Time Format in the menu Change 4 Press the Change context sensitive soft key change the date format 5 Press the Up Down navigation key to 4C d scroll and highlight a time format z 12 hour 24 hour French 6 Choose one of the following Select Back Press the Select context sensitive or soft key to save the time format and return to the Time Format menu Press the Back context sensitive soft key to keep the existing configurations and return to the Time Format menu USB headset You can attach only one USB headset to the Avaya 1120E IP Deskphone If you add an additional USB headset the IP Deskphone ignores it without any message When you connect the USB headset to the USB port of the IP Deskphone the IP Deskphone configures the headset to work with it Table 9 on page 87 lists the types of USB headsets that work with the Avaya 1120E IP Deskphone Configuring the Avaya 1120E IP Deskphone Table 9 Supported USB headset types
43. that it exits behind the handset on the right side using the handset cord exit in the stand base marked with the symbol as shown in Figure 9 on page 45 Using your Avaya 1120E IP DIES Connecting the headset optional Perform the following procedure to connect the optional headset to the IP Deskphone 1 On the back of the IP Deskphone plug the headset connector into the RJ 9 headset jack marked with the symbol 2 Thread the headset cord along with the handset cord through the channels in the stand so that the headset cord exits the channel marked with the 5 symbol Selecting the headset tuning parameter You can select a headset from the following list of supported headsets e Type 1 Monaural and Binaural Headset Monaural Headset Plantronics Model number H251N Part number 64338 01 with cable Model Number A10 Part Number 66268 02 Binaural Headset Plantronics Model number H261N Part number 64339 01 with cable Model Number A10 Part Number 66268 02 e Type 2 Monaural and Binaural Headset Monaural Headset Plantronics Model number HW251N Part number 75100 06 with cable Model Number A10 Part Number 66268 02 Binaural Headset Plantronics Model number HW261N Part number 75101 06 with cable Model Number A10 Part Number 66268 02 e Type 3 Binaural Headset Binaural Headset GN Netcom Model number GN 4800 Part number 48492 09 After you select a he
44. the Active Headset Device field are dimmed if either USB headset is not selected or if the attached headset is not one of the Human Interface Device HID supported headset types Wired Headset Type Select the type of wired headset you required e Headset Type 1 Generic narrow band e Headset Type 2 Wideband Headset Type 3 Wideband Enable HID Commands Enable HID Commands only if USB headset is selected The checkbox is used to enable the HID commands of supported headsets to allow the IP Deskphone to run in generic mode 1 operation supporting both USB audio and HID commands The configuration is ignored for non supported USB headsets Configuring the Avaya 1120E IP Deskphone Table 10 Configuration options on the Headset screen Part 2 of 2 Option Function MHS Headset Type Choose an MHS Headset Type only if Avaya headset adapter is detected This list contains the different wired headset types that can be attached to the Avaya Enhanced or Mobile Adapters for loss plan adjustment The command is ignored for other types of USB headsets This item is dimmed if the attached headset is not one of the Avaya headset types MHA Back Light Enable the MHA Back Light only if Avaya headset adapter is detected The checkbox is used to enable or disable the back light equipped in Avaya Enhanced or Mobile headsets The command is ignored for other types of USB headsets This item
45. the headset for a short duration to indicate the headset is ready to use Back Light Both adapters have a back light to allow easy identification of the adapters If the back light is enabled in the Headset screen the back light of the adapter turns on after enumeration Message Waiting If there is voice message waiting on the IP Deskphone the IP Deskphone turns on the red message waiting LED on the IP Deskphone and on the adapter The IP Deskphone turns off the red message waiting LED if there is no voice message waiting Configuring the Avaya 1120E IP Deskphone Feature Description External Alerter The Avaya USB Enhanced Adapter has a port to allow an External Alerter large LED indicator to attach to the adapter The IP Deskphone uses HID commands to keep the External Alerter synchronized with the red Message Waiting LED on the IP Deskphone and on the adapter Incoming Call When there is an incoming call the IP Deskphone sends an alerting event to the adapter The red Message Waiting LED flashes to indicate there is an incoming call on the IP Deskphone Caller ID Information Not applicable Call Answer You can answer an incoming call by pressing the Headset key on the IP Deskphone or the Off Hook Green key on the adapter After a call is answered audio data flows between the IP Deskphone and the headset adapter through the USB Outgoing Call You can make
46. to the Tones menu Configuring the Avaya 1120E IP Deskphone Adjusting the volume of the Handset Headset and Handsfree mode You can adjust the volume for the handset headset and the handsfree speaker of the IP Deskphone To adjust the volume of the handset Prefs 1 Press the Prefs context sensitive soft 0 key select Audio select Voice and then select Handset 2 To adjust the handset volume use one of the following methods AI Press the Left Right navigation key q DI to increase or decrease the volume of the handset Press the Volume fixed key to a Volume increase the handset volume or press the Volume fixed key to decrease the handset volume t Volume Note To adjust the volume during a call use only the Volume and Volume fixed keys 3 Choose one of the following Back Press the Set context sensitive soft key to configure the selected volume and return to the Voice menu Set or Press the Back context sensitive soft key to keep existing configurations and return to the Voice menu Configuring the Avaya 1120E IP Deskphone You can adjust the headset volume on the IP Deskphone To adjust the headset volume Prefs 1 Press the Prefs context sensitive soft key select Audio select Voice and then select Headset 2 To adjust the handset volume use one of the following methods Pi Press the Left Right navigation key ACID to increa
47. A 1 Press the Headset key The LED indicator lights Making a call using redial Automatically redial the last telephone number that you dialed To make a call using redial 1 Redial the last number called by using one of the following methods Making a call Redial Press the Redial sofkey to immediately initiate the call Note The Redial context sensitive soft key only appears if a number or address was previously entered OR Feature Press the Feature soft key Press the 5 on the key pad Press the Enter key located in the center of the navigation key to initiate the call Making an intercom call To make a call using the intercom Feature 1 Press the Feature soft key 2 Enter 66 on the keypad Making a call Enter 3 Press the Enter key located in the center of the navigation key The deskphone displays the following prompt Voice AutoIC gt 4 Enter the number you wish to call 5 Press the Done soft key Making paging calls To make a call using paging Feature C 1 Press the Feature soft key 2 Enter 60 on the keypad 3 Press the Enter key located in the center of the navigation key The deskphone displays the following prompt GrpPg gt Making a call 4 Enter the number or group number that you wish to page Done p 5 Press the Done soft key Receiving a call Receiving a call When you r
48. AVAYA Avaya 1120E IP Deskphone with SIP Software User Guide Avaya IP Office 7 0 Document Status Standard Document Version 01 01 Document Number AV40050 104 Date March 2011 AVAYA 2011 Avaya Inc All Rights Reserved Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Avaya shall not be responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation s provided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or information described o
49. Audio Codec Selection allows you to select a codec to use during inbound and outbound calls The following context sensitive soft keys are available for selecting the audio codes e Select The IP Deskphone attempts to renegotiate the codec for the current call to use the selected codec e Back Allows you to return to the Audio Codec screen Audio Codec Ordering The Audio Codec Ordering allows you to modify the order of preference of codecs to use during inbound and outbound calls The following context sensitive soft keys are available for the audio codec ordering page e Save to save the current order as the new preferred codec order MoveUp to move the highlighted codec up in the list e MoveDwn to move the highlighted codec down in the list e Back to return to the Audio Codec screen The Audio Codec Ordering screen allows you to modify the order of preference of the codecs You can reorder the preferences and the changes to the ordering are saved Screensaver screen lock You can lock the display of the IP Deskphone using a timed Screensaver Lock When the screensaver is active it clears the programmed keys of the plugged in Expansion Module If you have logged into the IP Deskphone then you are not logged out but the line key label clears and makes the IP Deskphone inactive Configuring custom settings The SernSvr context sensitive soft key is located on the idle screen This key is available only
50. BLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES END OF TERMS AND CONDITIONS How to Apply These Terms to Your New Programs If you develop a new program and you want it to be of the greatest possible use to the public the best way to achieve this is to make it free software which everyone can redistribute and change under these terms To do so attach the following notices to the program It is safest to attach them to the start of each source file to most effectively convey the exclusion of warranty and each file should have at least the copyright line and a pointer to where the full notice is found one line to give the program s name and an idea of what it does Copyright C yyyy name of author This program is free software you can redistribute it and or modify it under the terms of the GNU General Public License as published by the Free Software Foundation either version 2 of the License or at your option any later version This program is distributed in the hope that it will be useful but WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY or FITN
51. Denis Vakatov Vladimir Ivanov END OF TERMS AND CONDITIONS GNU The following component is licensed under the GNU General Public V2 license libstdc Copyright C 1989 1997 1998 1999 Free Software Foundation Inc GNU General Public V2 License GNU GENERAL PUBLIC LICENSE Version 2 June 1991 Copyright C 1989 1991 Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document but changing it is not allowed Preamble The licenses for most software are designed to take away your freedom to share and change it By contrast the GNU General Public License is intended to guarantee your freedom to share and change free software to make sure the software is free for all its users This General Public License applies to most of the Free Software Foundation s software and to any other program whose authors commit to using it Some other Free Software Foundation software is covered by the GNU Library General Public License instead You can apply it to your programs too When we speak of free software we are referring to freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for this service if you wish that you receive source code or can get it if you want it that you can change the software or use pieces of it in new free programs an
52. Do Not Disturb mode you cannot forward the call The Address Book The Address Book The Address Book is a personal directory of contacts from which you can make a phone call You can access the Address Book while on a call and start a new call from the highlighted contact You can use the Address Book for the following e Viewing the Address Book on page 125 e Initiating a call from the Address Book on page 125 e Adding a contact to your Address Book on page 127 e Editing a contact in your Address Book on page 128 e Copying information to the Address Book on page 132 e Searching for a contact in the Address Book on page 134 Viewing the Address Book To access the Address Book press the Directory fixed key or press the View context sensitive soft key and then select Address Book from the menu To view information about a contact use the navigation button to highlight a name and then press the View context sensitive soft key When you view the details of a contact you can e Edit the contact information For more information see Editing a contact in your Address Book on page 128 Initiating a call from the Address Book You can initiate a call directly from your IP Deskphone Address Book Note If your service provider requires that a Directory Number DN be used to initiate a call the Address Book entry must have the DN to initiate a call The Address Book Fi
53. ESS FOR A PARTICULAR PURPOSE See the GNU General Public License for more details You should have received a copy of the Third party terms GNU General Public License along with this program if not write to the Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Also add information on how to contact you by electronic and paper mail If the program is interactive make it output a short notice like this when it starts in an interactive mode Gnomovision version 69 Copyright C year name of author Gnomovision comes with ABSOLUTELY NO WARRANTY for details type show w This is free software and you are welcome to redistribute it under certain conditions type show c for details The hypothetical commands show w and show c should show the appropriate parts of the General Public License Of course the commands you use may be called something other than show w and show c they could even be mouse clicks or menu items whatever suits your program You should also get your employer if you work as a programmer or your school if any to signa copyright disclaimer for the program if necessary Here is a sample alter the names Yoyodyne Inc hereby disclaims all copyright interest in the program Gnomovision which makes passes at compilers written by James Hacker signature of Ty Coon 1 April 1989 Ty Coon President of Vice This General Public License does not permit
54. ID prompt whenever the IP Deskphone reboots If Authentication is enabled by your system administration you can enter your authentication ID independent of your user ID The authentication ID is used when the server challenges the IP Deskphone To logon to the IP Deskphone abc 1 Press the abc 123 context sensitive soft C key to toggle between alphabetic or numeric input Accessing the Avaya 1120E IP Deskphone aaa 2 Use the dialpad to enter your user ID Gg login at the prompt ae Note Use the left navigation key to backspace and remove a previous user ID Login 3 Press the Login context sensitive soft key If Authentication is enabled by your system administration you are presented with the Authentication ID screen The authentication ID is autofilled with your user ID If Authentication is not enabled a new screen appears and prompts you for your password aaa a Press the abc 123 context sensitive ag soft key to toggle between alphanumeric aaa or numeric input aaa b Use the dialpad to enter your authentication ID login at the prompt Login c Press the Login context sensitive soft key A new screen appears and prompts you for your user password Login Accessing the Avaya 1120E IP Deskphone ga 4 Enter your password by using the Gd Gi wl dialpad aaa oon Note 1 When you enter your password the last character entered appears However all previous characte
55. ING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE a END OF TERMS AND CONDITIONS Wehar functions The following component is licensed under wchar functions license Wchar functions Wchar functions License Copyright c 1990 1991 1993 The Regents of the University of California All rights reserved AW Copyright c lt YEAR gt lt OWNER gt All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice Third party terms this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of the lt ORGANIZATION gt nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND
56. Use the dialpad to enter a name for Bow the new contact and press the Next context sensitive soft key to Next continue a Press the Back context sensitive soft key to return to the previous Back menu Bea 4 Use the dialpad to enter a phone number Ga el Ge or SIP address URI for the new aaa contact The Address Book 5 Doone of the following to complete the entry Yes Press the Yes context sensitive soft key to add the contact to a group and then select the group for the contact to be added No Press the No context sensitive soft key if you do not want to add the contact to your address book and return to the address menu screen B Press the Back context sensitive ack F soft key to return to the previous n menu Ok 6 Press the Ok context sensitive soft key to complete the entry and return to the Address Book menu Editing a contact in your Address Book You can edit a contact in your Address Book To edit a contact in your Address Book g 1 Press the Directory fixed key Q Drew k ii The Address Book D aC Vv View Edit abc Next Back Press the Up Down navigation key to highlight the contact you want to edit and then press the View context sensitive soft key Press the Edit context sensitive soft key to edit the contact information Press the abc 123 context sensitive soft key to toggle between alp
57. Using the Search feature in the Address Book To search for a contact while accessing your personal Address Book use the dialpad to enter the search information For example e Index Search to search for a contact by using the Index Search method enter the index number When entering an index number larger than 9 you must enter the next digit quickly to move to that The Address Book item on the list For example if the address you need is item 28 on the list you must enter the digit 8 quickly after entering the digit 2 e 1st Character Search to search for a contact whose name begins with the letter d using the dialpad press the d 3 key on the dialpad The first entry in the Address Book that begins with the letter d appears e Name Search to search for a specific name in your personal Address Book enter the name by using the dialpad Using the Search feature You can search for a contact that is in your IP Deskphone Address Book You can save a contact name and SIP address found on the call server to your personal Address Book stored in your IP Deskphone Using Local Search You can search for a contact that is stored in your Address Book To search for a contact stored in your Address Book BS Services Select baa Press the Services fixed key select Search and then select Local Search from the menu Press the Up Down navigation key and then press the Select context sensitive soft key to c
58. able 12 Avaya USB headset adapter with HID support Feature Description Key Event Key press on the adapter generates events only with a state maintained and actions taken by the IP Deskphone There is a one to one mapping on most of the keys on the adapter to the keys on the IP Deskphone the Avaya Enhanced Adapter has a Avaya logo key which does not exist on the IP Deskphone Table 13 on page 96 illustrates the mappings Key press events on the adapter are sent to the IP Deskphone through the USB When the IP Deskphone receives these events it maps them to the corresponding key events as if the keys on the IP Deskphone are pressed Configuring the Avaya 1120E IP Deskphone Feature Description LED There are two LEDs on the adapters one for the mute status and the other for message waiting These two LEDs are also mapped to the corresponding LEDs on the IP Deskphone The IP Deskphone synchronizes the LEDs status with that of the IP Deskphone the Mute LED for mute indication and the Message Waiting LED for message waiting and incoming call flash indications The Avaya USB Enhanced Adapter has an extra port to connect an external alerter If there is an external alerter attached the external alerter is kept synchronized with the Message Waiting LED Attached Indicator When a Avaya USB Mobile or Enhanced Headset is connected to the IP Deskphone after enumeration the IP Deskphone flashes the LEDs on
59. adset the corresponding tuning parameters are applied automatically Using your Avaya 1120E IP Deskphone Perform the following procedure to select a headset 1 Press Prefs 2 Select Audio 3 Select Headset Type Connecting the LAN ethernet cable Note Your IP Deskphone supports both AC power and PoE options including IEEE 802 3 standard power To use local AC power you can order the optional AC adapter separately To use PoE where power is delivered over the CAT5 cable the LAN must support PoE and you do not need an AC adapter To enable full functionality of your IP Deskphone connect your IP Deskphone to your LAN using a CAT5e Ethernet cable If your network is equipped with PoE you can power your IP Deskphone through the LAN port To connect your IP Deskphone to your LAN use the following procedure 1 Connect one end of the supplied Ethernet cable to the back of your IP Deskphone by using the RJ 45 connector marked with the symbol 2 Thread the network cable through the channel marked with the symbol 3 Connect the other end of the cable to your LAN Ethernet connection To connect your PC through your IP Deskphone use the following procedure 1 Connect one end of the PC Ethernet cable to your IP Deskphone using the RJ 45 connector marked with the 7 symbol Thread the cable through the channel marked with the amp symbol Connect the other end of the cable to the LAN connector on the back of yo
60. ailable After you select one of the items the contents of that device folders and files appears and allows you to navigate back to the select drive screen The following are the options available for the Select Device screen Configuring custom settings e Select to enter the selected device e Exit to dismiss the file manager and returns to the Services menu After you select the device you want to navigate one of the following screens in Figure 19 on page 186 appears Configuring custom settings Figure 19 File manager device browsing screen Configuring custom settings The file manager browsing screen provides the following options Note The context sensitive soft keys change based on the selected item on the screen e Select to enter into the selected folder e Back to return to the previous screen e Delete Ifyou select a file it prompts for deletion and deletes files If you do not respond to the deletion prompt in 15 seconds deletion is cancelled If you select a folder on IP Deskphone it prompts for deletion of all contents of the folder but not the folder Ifyou select a folder on USB device it prompts for deletion of folder and all its contents If you do not respond to the deletion prompt in 15 seconds deletion is cancelled e Send appears only after you select a file If you select a file on a USB device and press Send you can send or copy the sele
61. alog 500 2500 type telephone or fax machine SIP Software Release 3 x supports the Analog Terminator Adapter ATA which is connected using the USB port An analog 500 2500 type telephone or fax machine can be connected to the ATA to convert the IP Deskphone to an analog system The ATA is treated as an USB Headset device by the IP Deskphone SIP Software 3 0 supports On hook Off hook and dial pad key events for HID support to allow the attached device to make outgoing calls directly without using the key pad on the IP Deskphone If Calling Line ID CLID of the far end is available then the information is sent to the attached analog device An analog 500 2500 type telephone or fax machine that supports Calling Line ID displays the information on the screen Configuring the Avaya 1120E IP Deskphone Table 15 on page 103 displays the characteristics of ATA Table 15 Summary of ATA characteristics Part 1 of 3 Feature Description Key Events In addition to On hook Off hook events dial pad digit events from the attached analog device are also supported Key press events on the adapter are sent to the IP Deskphone through the USB After the IP Deskphone receives these events it maps them to the corresponding key events as if the keys on the IP Deskphone are pressed LEDs Not applicable Attached Indicator Not applicable Back Light Not applicable Message Waiting Not applicable External Alerter
62. andset b the end user presses a line key c the call is automatically answered at the telephone or d a line is automatically selected for an outgoing call Parked Call This is an active call you park on the server or to another user that can be retrieved from another phone Quit key This is a fixed key you use to exit an active menu Ringback ring tone This is a sound indicating that a call you make is ringing at its destination Shift Outbox This is a fixed key you can use to connect to your Call Outbox Session Initiation Protocol SIP Session Initiation Protocol is an telephony signaling protocol for initiating interactive communication sessions between users Terms you should know SIP Address This is an IP address that is assigned to a user such as bob ABC123 com that is used to send IMs and to initiate calls User interface This consists of screen displays that interact with the end user as a result of an action or event User Profile Your User Profile that contains your specific settings and data saved and available when you logon to the IP Deskphone Visual Alerter Message Waiting indicator This is an LCD or an LED signal that flashes to indicate that a message is waiting or when the ringer is on Terms you should know
63. bject code is made by offering access to copy from a designated place then offering equivalent access to copy the source code from the same place counts as distribution of the source code even though third parties are not compelled to copy the source along with the object code 4 You may not copy modify sublicense or distribute the Program except as expressly provided under this License Any attempt otherwise to copy modify sublicense or distribute the Program is void and will automatically terminate your rights under this License However parties who have received copies or rights from you under this License will not have their licenses terminated so long as such parties remain in full compliance 5 You are not required to accept this License since you have not signed it However nothing else grants you permission to modify or distribute the Program or its derivative works These actions are prohibited by law if you do not accept this License Therefore by modifying or distributing the Program or any work based on the Program you indicate your acceptance of this License to do so and all its terms and conditions for copying distributing or modifying the Program or works based on it 6 Each time you redistribute the Program or any work based on the Program the recipient automatically receives a license from the original licensor to copy distribute or modify the Program subject to these terms and conditions You may not impose any f
64. ckup Extn Do Not Disturb Voice Mail Access Button Programming Programmable keys Button Programming Query The Feature soft key is context sensitive Welcome Table 1 Menu items accessed through context sensitive soft keys Part 2 of 5 Redial or NewCall Msgs L More abc or 123 Function Press the Redial context sensitive soft key to redial the last dialed num ber If there is no stored redial number the NewCall context sensitive soft key appears and has the same effect as pressing the primary user line key dial prompt Press the Msgs context sensitive soft key to access the following features 1 Voice Mail use to call your Voice Mail number 2 Missed Call Notification use to access your Missed Call details Press the abc or 123 context sensi tive soft key to toggle between alpha and numeric input modes e To type letters the abc context sensitive soft key must be displayed To type numbers press the abc context sensitive soft key to display the 123 context sensitive soft key on the menu list Welcome Table 1 Menu items accessed through context sensitive soft keys Part 3 of 5 Prefs Press the Prefs context sensitive soft pm key to display the Preferences menu The menu items include the following 1 Display use to adjust the display settings of the LCD screen 2 Audio use to adjust tones and volume settings
65. ct Press the Select context sensitive soft key to configure the ring pattern and return to the Tones menu Test Press the Test context sensitive soft Co key to briefly play the selected ring pattern Back Press the Back context sensitive C soft key to keep the existing configurations and return to the previous menu Configuring the Avaya 1120E IP Deskphone Adjusting the volume You can adjust the volume of the IP Deskphone for the following e Ring Volume e Handset Volume e Headset Volume e Handsfree Volume A sliding scale appears on the LCD screen display when you adjust the volume Figure 13 on page 77 shows how to adjust the volume Figure 13 Adjusting the volume Adjusting the ring volume You can adjust the ring volume for an incoming call To adjust the ring volume for an incoming call Prets 1 Press the Prefs context sensitive soft CJ key select Audio select Tones and then select Alerting Volume Configuring the Avaya 1120E IP Deskphone To adjust the ring volume of an incoming call do one of the following Press the Left Right navigation key Press the Volume fixed keys to increase or decrease the volume 3 Choose one of the following Back Press the Set context sensitive soft key to configure the selected volume or LL and return to the Tones menu Press the Back context sensitive soft key to keep the existing configurations and return
66. cted file to the IP Deskphone Based on the file extension the destination folder gets selected automatically for example PNG files are sent directly to Images folder on the IP Deskphone If you select a file on the IP Deskphone and press Send an error message appears if there is no USB drive that is currently plugged into the IP Deskphone Sending files from the IP Deskphone to another location on the IP Deskphone is not allowed Ifyou select a file on the IP Deskphone and press Send you are directed to the USB folder you want to send the file to Select Destination Screen while a USB drive is plugged in on the IP Deskphone e Back to dismiss the current screen and returns you to the device selection screen File Manager Select Destination prompt screen The File Manager Select Destination prompt screen allows you to select the folder you wish to send or copy the previously selected file into Configuring custom settings The following are the options available for the Select Destination screen e OK to enter in to the selected folder e Back to return to the previous screen After you have confirmed to send a file from the IP Deskphone to the USB drive the Select Destination screen appears as shown in Figure 20 on page 189 Configuring custom settings Figure 20 File Manager Select Destination screen Configuring custom settings Note The context sensitive soft keys change bas
67. d scott companyb com Subject Daily Status Report Answer Redrct Decline Ignore t Answering an incoming call When you can answer an incoming call you can choose one of four methods To answer an incoming call 1 Choose one of the following Answer Press the Answer context sensitive Co soft key that activates a Handsfree Fm call Lift the handset CS Headset HO Press the Headset fixed key Press the Handsfree fixed key Ignoring an incoming call You can terminate an incoming call alert without answering the call by pressing the Ignore context sensitive soft key or by pressing the Receiving a call Goodbye fixed key The caller continues to hear the ringing tone but is unaware that you are ignoring the call You can configure the Call Ignore feature to either Local or Network When Call Ignore is configured to Local only that IP Deskphone is affected and it stops ringing when you press the Ignore context sensitive soft key When Call Ignore is configured to Network and you press the Ignore context sensitive soft key the IP Deskphone stops ringing and a message is sent to the network indicating that you are busy at all SIP IP Deskphones you are logged on to and that server should stop trying to contact you To configure the Ignore feature to Local or Network press the Prefs context sensitive soft key select Feature Options and then select Call Ignore Action from the menu Press the Change co
68. d that you know you can do these things To protect your rights we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights These Third party terms restrictions translate to certain responsibilities for you if you distribute copies of the software or if you modify it For example if you distribute copies of such a program whether gratis or for a fee you must give the recipients all the rights that you have You must make sure that they too receive or can get the source code And you must show them these terms so they know their rights We protect your rights with two steps 1 copyright the software and 2 offer you this license which gives you legal permission to copy distribute and or modify the software Also for each author s protection and ours we want to make certain that everyone understands that there is no warranty for this free software If the software is modified by someone else and passed on we want its recipients to know that what they have is not the original so that any problems introduced by others will not reflect on the original authors reputations Finally any free program is threatened constantly by software patents We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses in effect making the program proprietary To prevent this we have made it clear that any patent must be licensed for everyone s free us
69. e following question Consult with party 6 Select one of the following context sensitive soft keys Yes at p Press the Yes context sensitive soft key to consult with the contact to which you are transferring the call N before completing the transfer ka Press the No context sensitive soft L key to transfer the call without consulting the contact to whom you want to transfer the call Back 771 Press the Back context sensitive soft key to return to the previous screen While on an active call Using the Call Park feature You can use the Call Park feature to temporarily park a call so that you or another user can retrieve the parked call from another phone Using Call Park does not tie up a line because the call is held on the IP Office call server To park a call Feature 1 Press the Feature soft key Park 2 Enter 74 on the keypad Ts 3 Press the Enter key located in the ICD center of the navigation key Z The deskphone displays the following prompt PrkOn gt aaa 4 Using the key pad enter an ID for the aaa parked call Enter an ID that is up to 9 aaa digits in length You will need to enter Po oe this ID when you retrieve the call from park ox 5 Press the Enter key JED Note lf there is currently an active called parked that uses the same ID as the one you have entered the deskphone displays Forbidden Enter a new ID While on an active call Retri
70. e Call status Missed Name of the caller e SIP address Time of the call e Number of consecutive calls each caller made to you You can configure the filter on your Call Inbox to display all incoming calls or missed calls You can access your Call Inbox while the IP Deskphone is idle or while you are on a call Accessing the Call Inbox You can access the Call Inbox and initiate a call when the IP Deskphone is e Idle For more information see Managing calls in the Call Inbox while not on a call on page 139 Active For more information see Accessing the calls in your Call Inbox during a call on page 148 Managing calls in the Call Inbox while not on a call You can manage calls in the Call Inbox while you are not on a call To manage calls in the Call Inbox while not on a call 1 Press the Msg Inbox fixed key Msg Inbox Call Inbox x 2 Press the Up Down navigation key to highlight a call from the list of calls in 4C d your Call Inbox Note You can initiate a call to the highlighted caller For more information see Initiating a call from the Call Inbox on page 146 3 Doone of the following Enter To place a call to the selected address using the primary login of the IP Deskphone press the Enter key Ss To view the details of a highlighted IDN call press the Right navigation key See Viewing the details of a call in the Call Inbox on page
71. e Foundation If the Program does not specify a version number of this License you may choose any version ever published by the Free Software Foundation 10 If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different write to the author to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of Third party terms preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE THERE IS NO WARRANTY FOR THE PROGRAM TO THE EXTENT PERMITTED BY APPLICABLE LAW EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND OR OTHER PARTIES PROVIDE THE PROGRAM AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU SHOULD THE PROGRAM PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION 12 INNO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MAY MODIFY AND OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE BE LIA
72. e IP Deskphone displays when a software update is scheduled to occur and Yes and No context sensitive Maintaining the IP Deskphone soft keys are displayed If the IP Deskphone is idle and no key is pressed the software update begins in one minute If you press Yes the software download begins If you are using your IP Deskphone this includes on hold on a conference call or when your IP Deskphone is ringing and you press No the call is not disconnected and the software update does not occur The IP Deskphone displays the software download prompt again in three minutes a total of three times If after the third notification you press No or no key is pressed the software update does not occur Your IP Deskphone attempts the software download process again in two hours Note f you allow the update to proceed and the server is down the IP Deskphone does not ask for updates again Visual indicators Visual indicators The IP Deskphone uses visual indicators or cues to indicate incoming calls and messages The display icons on the IP Deskphone also indicate the current call state Display screen icons Table 17 on page 206 lists the display icons of the IP Deskphone Table 17 Display screen icons Part 1 of 2 Component icon Call State On hook ra Incoming Outgoing call phone ringing 5 On the phone N i On hold ang Missed call Feature button icons Vi
73. e and to the absence of any warranty and give any other recipients of the Program a copy of this License along with the Program You may charge a fee for the physical act of transferring a copy and you may at your option offer warranty protection in exchange for a Third party terms fee 2 You may modify your copy or copies of the Program or any portion of it thus forming a work based on the Program and copy and distribute such modifications or work under the terms of Section 1 above provided that you also meet all of these conditions a You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change b You must cause any work that you distribute or publish that in whole or in part contains or is derived from the Program or any part thereof to be licensed as a whole at no charge to all third parties under the terms of this License c If the modified program normally reads commands interactively when run you must cause it when started running for such interactive use in the most ordinary way to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty or else saying that you provide a warranty and that users may redistribute the program under these conditions and telling the user how to view a copy of this License Exception if the Program itself is interactive but does not normally print such an announceme
74. e changing of the configurations and return to the Message Options screen If you press the Select context sensitive soft key one of the following messages appears based on the current setting of the option Press Manual to change Missed Call Notification Message clearing mode Press Auto to change Missed Call Notification Message clearing mode 4 Choose one of the following Auto Press the Auto context sensitive nt soft key to change the clearing mode for the xx new calls missed call message for the IP Deskphone Note Auto means that the message is cleared from the idle screen as soon as you enter the Inbox M l Press the Manual context sensitive anua soft key to change the clearing mode for the xx new calls missed call message for the IP Deskphone Note Manual means that the message is cleared from the idle screen only after you look at the call detail for every newly missed call in the Inbox Call Inbox Initiating a call from the Call Inbox When you receive a call that is missed or answered the calling number is listed in the Inbox You can select the number and then dial from the Inbox or you can edit the number in the Inbox To initiate a call from the Call Inbox press the Msg Inbox fixed key and select Inbox from the menu Note 1 If your service provider requires that a Directory Number DN be used to initiate a call the Call Inbox entry must have the DN
75. e eee eee eee 82 Selecting the date and time format 83 USB headset aaa tenes ANN KARL ARAL LLANA LA 86 Headset menu cece eee ees 87 Presence of USB headset jai gneiss 91 Audio format selection 000 e eee eee 91 Generic USB headset 000 002 e eee 92 Avaya USB headset adapter with HID 93 Third party USB headsets with HID 97 Analog Terminator Adapter for analog 500 2500 type telephone or fax machine 102 Making a call 000 c eee 106 Making a call using off hook dialing 107 Making a call using on hook dialing 109 Using handsfree calling A eee eee 109 Making a call using redial 0 e eee eae 111 Making an intercom call a 112 Making paging calls 0 eee ee 113 Receiving a call 0c cece e eee eee eee eee 115 Caller identification 0 0c eee eee 115 Answering an incoming call 000 eee eee 116 Ignoring an incoming call 0 00 0 eee eee 116 Configuring Do Not Disturb 000000 118 Receiving intercom calls naaa 119 Receiving calls to a pickup group 120 Receiving paging calls anaa 121 Receiving voice mail 122 Forwarding calls to another number 122 The Address Book ma aa 125 Viewing the Address Book
76. e or not licensed at all The precise terms and conditions for copying distribution and modification follow TERMS AND CONDITIONS FOR COPYING DISTRIBUTION AND MODIFICATION O This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License The Program below refers to any such program or work and a work based on the Program means either the Program or any derivative work under copyright law that is to say a work containing the Program or a portion of it either verbatim or with modifications and or translated into another language Hereinafter translation is included without limitation in the term modification Each licensee is addressed as you Activities other than copying distribution and modification are not covered by this License they are outside its scope The act of running the Program is not restricted and the output from the Program is covered only if its contents constitute a work based on the Program independent of having been made by running the Program Whether that is true depends on what the Program does 1 You may copy and distribute verbatim copies of the Program s source code as you receive it in any medium provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty keep intact all the notices that refer to this Licens
77. ears only if the feature allows the setting of user defined passwords This key invokes a password definition screen that allows you to configure a password e Back to dismiss the Enable with password mode menu Configuring custom settings If the option to use a user defined password is allowed the interface screen to configure the password is accessed through the Set context sensitive soft key on that screen If a user defined password is not allowed then the Set context sensitive soft key is not visible and you can use only the primary user login password to enable the password protected screensaver After the screensaver is activated if the IP Deskphone is idle for the defined delay time interval the screensaver takes control of the IP Deskphone The following option is available for the Enable with password mode e Unlock iif the screensaver is not password protected this key press or any other cancels the screensaver If the screensaver is ina password protected mode pressing the Unlock context sensitive soft key invokes a password input screen The password must be correctly entered to cancel the screensaver If you enable the screensaver with no password mode e Any user interaction key presses mouse movement or incoming call cancels the screensaver without requiring a user password This includes pressing the Unlock context sensitive soft key e Incoming IMs do not cancel the screensaver
78. eceive a call you are typically notified by the alerting ring and the incoming caller identification appears on the LCD screen The incoming call forces the screen to exit active menu activities Caller identification When you receive an incoming SIP call the Caller ID information appears on the LCD screen When you receive a call from a contact that is entered in the IP Deskphone Address Book the caller information appears as it is in the Address Book See Figure 17 on page 116 You can restrict the information displayed for incoming calls or for calls you make For more information see Configuring Privacy settings on page 175 When you receive an incoming call you can do one of the following e Answer an incoming call See Answering an incoming call on page 116 e Ignore an incoming call See Ignoring an incoming call on page 116 e Configuring Do Not Disturb on page 118 e Receive an intercom call See Receiving intercom calls on page 119 e Receive a call to a pickup group See Receiving calls to a pickup group on page 120 e Receive paging calls See Receiving paging calls on page 121 e Receive a voice mal message See Receiving voice mail on page 122 e Forward an incoming call to another number See Forwarding calls to another number on page 122 Receiving a call Figure 17 Incoming call screen 7 From Alex Smith alexsmith companya c To Chad Scott cha
79. ed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or b Accompany it with a written offer valid for at least three years to give any third party for a charge no more than your cost of physically performing source distribution a complete machine readable copy of the corresponding source code to be Third party terms distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or c Accompany it with the information you received as to the offer to distribute corresponding source code This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer in accord with Subsection b above The source code for a work means the preferred form of the work for making modifications to it For an executable work complete source code means all the source code for all modules it contains plus any associated interface definition files plus the scripts used to control compilation and installation of the executable However as a special exception the source code distributed need not include anything that is normally distributed in either source or binary form with the major components compiler kernel and so on of the operating system on which the executable runs unless that component itself accompanies the executable If distribution of executable or o
80. ed on the selected item on the screen Select to enter the selected folder Done to configure the current location as the destination for the send and initiates copy operation Back to return to the previous screen Notes on File Manager General notes for File Manager are as follows e Selection of the item or Back context sensitive soft key moves you one level up which results in going off the device and onto the select device screen in some cases In the case of the current selection being a sub folder the selection of or the Back context sensitive soft key has the identical behavior of moving up one level e Selection of a file causes the selected file to copy on to the IP Deskphone flash file system or to invoke a specific handler for the selected file configured after this screen is invoked by other mechanisms Specific example of this is a device configuration file which causes the IP Deskphone to update with selected file rather than to copy the file to a folder Based on the extension of the selected file validation routines runs to verify the file size the free space available on the FFS including restrictions that can be defined for safe usage example limit of XX images or ring tones on the IP Deskphone based on modell e Files having unknown extension must not be available for any action The IP Deskphone attempts to perform actions of file types and extensions it recognizes Scenarios for the
81. eds up to 100 MHz used by 10BaseT 100BaseT4 and100BaseTX Category 5e Cat5e Most Cat5 cable manufactured after 1996 also supports 1000BaseT GigE installations and is designated Cat 5e Normally Cat5e cable has four pairs of copper wire Terms you should know Category 6 Cat6 This is a cable and its associated connecting hardware capable of transmitting at speeds up to 200 MHz Designed specifically to support 1000BaseT GigE this cable is also compatible with 10BaseT 100BaseT4 and 100BaseTX installations Normally this cable normally has four pairs of copper wire Conference Call The Conference Call feature joins two calls on your phone into one 3 way call You and the other two callers can speak together context sensitive soft keys This is a set of four programmed keys directly beneath the display area You use these keys to access and select menu items Copy Key This is a fixed key used to copy entries to your Address Book Date Time display The IP Deskphone shows the current date and time when the telephone is in an idle state Directory Number DN This is a telephone number you enter to initiate a call for example 555 555 5555 Domain This is the Internet Protocol address to which the IP Deskphone connects when you logon Do Not Disturb This is a feature you activate to block all incoming calls Terms you should know Enter key The center key of the Navigation Clust
82. er before going off hook Note When you use this method you cannot toggle between alphabetic or numeric input To make a call using on hook dialing Gao 1 Dial the number or SIP address 2 Continue the call by using one of the Chad following methods Press the line feature key Press the Headset fixed key Press the Handsfree fixed key 3 To terminate the call choose one of the following a gt Replace the handset into the cradle BC Goodbye Press the Goodbye key Using handsfree calling While on an active call you can switch between the handset and handsfree mode Making a call To end a handsfree call ae Goodbye Press the Goodbye key To mute a handsfree call re KU TEN 1 Press the Mute key The LED indicator lights UM 2 Press the Mute key again to return to a 1a two way handsfree conversation To switch from the handsfree to handset mode Lift the handset To switch from the handset mode to handsfree mode td Wandstee 1 Press the Handsfree key The LED indicator lights with a solid red light 2 Replace the handset Making a call To use a headset 1 Connect the headset to the headset jack or the handset jack 9T Headset Ni 2 Press the Headset key The LED indicator lights ae Goodbye 3 Press the Goodbye key or press the button on the wireless headset if equipped to release a call To switch from handsfree to headset 9T Headset
83. er key is used to select menu items and to confirm changes The Enter key duplicates the function of the context sensitive soft keys Select and Set Expansion Module The Expansion Module is a hardware accessory that connects to the IP Deskphone and provides additional line appearances and feature keys A maximum of three modules are supported The Avaya 1120E IP Deskphone can have up to 54 additional line feature keys with three Expansion Modules Feature Status Indicator This refer to an LCD or an LED signal that indicates a data message contact or feature status by a flash wink steady on or off Fixed keys These are the hard labeled keys of the IP Deskphone that have a specific function Goodbye key This is the fixed key used to end an active call or exit an active menu Handsfree key This is the fixed key used to activate Handsfree Hold key This is the fixed key used to place an active call on hold Indicator This is an LCD or an LED signal that indicates the status of a feature by the flash blink steady on or off Terms you should know Message Inbox This is a fixed key on your IP Deskphone that connects to your Call Inbox Mute This is a fixed key used to listen to a call without transmitting Navigation keys These are keys used to scroll through menus and lists that appear on the LCD display screen Off Hook The term off hook is applied when a the end user lifts up the h
84. ess the Prefs context sensitive soft key to LU display the Preferences menu The menu items include the following 1 Display use to adjust the display settings of the LCD screen 2 Audio use to adjust tones and volume settings and to configure a USB headset 3 Feature Options use to configure the following Programmable keys Call Ignore Action Call Fwd Notification Answer Mode Settings appear when the Auto Answer Mode is enabled on the IP Deskphone 4 Language use to change the interface language 5 Misc Options use to access the following options Alpha Dialing Search Method Incoming Privacy Outgoing Privacy Hold Mode Private Time While on an active call Prefs more 6 Network use to access the following Server Settings Device Settings Diagnostics Disable screensaver Licensing Lock 7 USB Locks use to lock or unlock the following USB devices USB Mouse USB Keyboard USB Headset USB flash drive 8 User Settings use to modify the following Call Settings Press the more context sensitive soft key to return to the first menu list of context sensitive soft keys The next available menu list contains the following context sensitive soft keys NewCall Audio more While on an active call To access a call on hold when multiple calls are on hold 1 Press the Up Down navigation ke
85. ethods Msgs Press the Msgs soft key The IP deskphone immediately connects to your voice mail inbox OR Feature Press the Feature soft key Enter 981 on the key pad Press the Enter key located in the center of the navigation key Forwarding calls to another number You can send your calls to another telephone in your system Receiving a call To activate call forwarding Feature C 1 Press the Feature soft key 2 Enter 4 on the keypad 3 Press the Enter key located in the center of the navigation key 4 Press the Enable soft key The screen displays Forward to lt None gt To activate the call forwarding always set the call forward number ae 5 Press the Edit soft key The screen displays Forward to gt _ 6 Enter the number that you want to forward the calls to To save the call forward number that you set press the Save soft key The screen displays Forward gt and the number to which calls will be forwarded Receiving a call Cancel To exit the edit mode press the C Cancel soft key Note To exit the call forwarding feature without updating the changes press Quit soft key To cancel call forwarding Feature C 1 Press the Feature soft key 2 Enter 4 on the keypad Disable j 3 To disable the call forwarding feature press Disable soft key The screen displays Cancel Forward Note f the IP Deskphone is ringing or is in
86. eving a Parked Call You must have the retrieval code to retrieve a parked call from the server You can retrieve a parked call while the IP Deskphone is in the idle state or while on a call To retrieve a parked call Feature 1 Press the Feature soft key ae 2 Press the 74 on the key pad Kal al aaa aa 3 Press the Enter key located in the D center of the navigation key Jo The deskphone displays the following prompt UnPark gt 4 Using the key pad enter the ID for the parked call 5 Press the Enter key located in the center of the navigation key Jo Note lf there is not currently an active called parked that uses the ID that you have entered the deskphone displays Forbidden Configuring custom settings Configuring custom settings You can use the following additional features e Programmable keys on page 170 e Assigning functions to programmable keys on page 171 e Configuring speed dial keys on page 173 e Querying programmable keys on page 174 e Configuring Privacy settings on page 175 e Audio Codecs on page 177 Screensaver screen lock on page 178 Background image on page 183 e USB flash memory device support on page 184 Programmable keys You can configure the programmable keys on the IP Deskphone or on a Key Expansion Module KEM to activate specific features When you configure a programmable key it acts as a
87. example if you want to enter the lower case letter a press the abc 123 context sensitive soft key to toggle to alphabetic input Then press the number 2 key once If you want to enter the upper case letter C press the number 2 key six times You can cycle through the letters and the numeral by pressing the number button repeatedly To create names or words that contain two adjacent letters that appear on the same button for example the word press you can do the following 1 To enter the first character press the dialpad key 6 2 Pause briefly 3 To enter the next letter press the dialpad key 6 twice to cycle to the letter r Using your Avaya 1120E IP DIES When you enter alphanumeric information the 1 key on the dialpad represents the characters in Table 7 on page 53 To enter a special character press the dialpad number 1 to cycle through the characters until you reach the one you need For example to enter a question mark press the number 1 key eight times Table 7 Alphanumeric characters for dialpad key 1 Part 1 of 2 Character Name at period dash _ underscore amp ampersand apostrophe A carat question mark exclamation point left parentheses right parentheses comma backslash forward slash colon semi colon PA tilde Using your Avaya 1120E IP Deskphone Table 7 Alphanumeric characters for dialpad key 1
88. ey Welcome Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 5 of 8 More Press the More context sensitive soft key to select a new menu list of pa context sensitive soft keys The next available menu list contains the following context sensitive soft keys Prefs More When you press the More context sensitive soft key for the second time the following context sensitive soft keys appear on the menu list Prefs Press the Prefs context sensitive pamm soft key to display the Preferences menu The menu items include the following 1 Display use to adjust the display settings of the LCD screen Welcome Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 6 of 8 Prefs 2 Audio use to adjust tones and volume settings and to L configure a USB headset 3 Feature Options use to configure the following Call Ignore Action Missed Call Notification 4 Language use to change the interface language 5 Misc Options use to access the following options Alpha Dialing Search Method Incoming Privacy Outgoing Privacy Hold Mode Private Time Welcome Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 7 of 8 Prefs 6 Network use to access
89. ey never appears at the same time as the Audio context sensitive soft key More Press the More context sensitive soft key to select a new menu list of context sensitive soft keys three menu lists are available When you press the More context sensitive soft key a different selection of context sensitive soft keys appears Welcome Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 4 of 8 More e If you press the More context sensitive soft key once from the first menu list you access the following context sensitive soft keys NewCall More e If you press the More context sensitive soft key from the first menu list twice you access the following context sensitive soft keys Prefs lI More e If you press the More context sensitive soft key from the first menu list three times you return to the first menu list with the following context sensitive soft keys Conf Trnsfer Audio More When you press the More context sensitive soft key for the first time the following context sensitive soft keys appear on the menu list NewCall Press the NewCall context sensitive soft key to obtain a dial tone to place another call during an active call or to a make a conference call The NewCall context sensitive soft key behaves like the Conf context sensitive soft k
90. f the following Call Initiate a call to the caller displayed on the screen See To initiate a call jana from the Call Outbox on page 150 Prev View a previous caller in the Call Outbox list by pressing the Prev context sensitive soft key and return Next to the Outbox screen View the next caller in the Call Outbox list by pressing the Next Back context sensitive soft key and return to the Outbox screen Press the Back context sensitive soft key to return to the Outbox Accessing the calls in your Call Outbox during a call You can access the calls in your Call Outbox during an active call To access the calls in your Call Outbox during a call Pa FE 1 To access the calls in your Call Outbox DAS Shift utbox during a call press the Call Outbox key Call Outbox 2 Press the Up Down navigation key to highlight a call from the list of calls in your Call Outbox 3 Choose one of the following Select Press the Select context sensitive Lo soft key to initiate a call to the highlighted caller Note This places the current call on hold if it is not already on hold Back Ld Press the Back context sensitive soft key to return to the Incall screen While on an active call While on an active call You can use the following features during an active call e Making a new call on page 155 e Call Waiting on page 156 e Placing a call on
91. following confirm your logon ID enter your password select the duration of this session Release 2 2 supports admin password protection for login prompt that appears when you power up the IP Deskphone or after you log off When you log on to your Avaya 1120E IP Deskphone you must confirm your logon ID enter your password and select the duration of this session However the first time you use your IP Deskphone you need to complete some of the following procedures Automatic login on page 59 Configuring the domain on page 59 Selecting a language on page 61 Logging on to your Avaya 1120E IP Deskphone on page 62 Configuring the duration of the login on page 65 Selecting a location on page 67 User Profile on page 68 Note The system automatically logs you back on after a power outage or software upgrade The system administrator configures this feature on a network wide basis Accessing the Avaya 1120E IP Deskphone Automatic login Before you first receive your Avaya 1120E IP Deskphone your system administrator can configure your IP Deskphone with your user logon and password If this is the case after you plug in the IP Deskphone you can use it without further configuration Note f the IP Deskphone is configured with automatic logon you can not use the log off function and you need a password to access some features and functions Contact your system administrator or ser
92. g text You can use combinations of the letters and numbers on the dialpad of your IP Deskphone to for example enter SIP addresses create Address Book entries and to designate feature key labels To make a call you can dial an alphanumeric SIP address for example jdoe2 domain com You can enter and edit text on your IP Deskphone using the following methods Aitention Some service providers support only the use of a Directory Number DN such as 555 5555 to initiate a call to another IP Deskphone Contact your system administrator or service provider to determine if alphanumeric dialing is supported Alphanumeric dialing consists of string of text that contain letters and numbers that make up for example a SIP address Using your Avaya 1120E IP Deskphone You can use the following methods to enter and edit text on your Avaya 1120E IP Deskphone e Entering text using the IP Deskphone dialpad on page 52 e Entering text using the USB keyboard on page 56 Entering text using the IP Deskphone dialpad For applications that offer text input when you use the dialpad to enter text the system activates the abc 123 context sensitive soft key You can toggle between numeric and alphabetic input as follows When the context sensitive soft key label is abc you can enter alphabetic text e When the context sensitive soft key label is 123 you can enter numbers Figure 12 context sensitive soft key abc 123 For
93. habetic and numeric characters Use the dialpad to enter the new name for the contact Choose one of the following Press the Next context sensitive soft key to continue Press the Back context sensitive soft key to return to the previous menu Note lf you only need to change the SIP address or phone number for the contact press the Next context sensitive soft key without making changes to the name The Address Book Next Back Yes Back Use the dialpad to enter a new phone number or new SIP address URI for the contact Choose one of the following Press the Next context sensitive soft key to continue Press the Back context sensitive soft key to return to the previous menu Do one of the following to complete the entry Press the Yes context sensitive soft key to designate the contact as a friend and return to the address menu screen Press the No context sensitive soft key if you do not want a contact designated as a friend and return to the address menu screen Note lf the contact is already designated as a friend then the question Remove from friends appears Press the Yes context sensitive soft key to remove the contact from your friends list or press the No context sensitive soft key to keep the contact on your friends list Press the Back context sensitive soft key to return to the previous menu The Address Boo
94. he 1120E is 240 x 88 Images can be displayed as a slideshow Choose Prefs Display Display Screensaver Images and then select Slideshow Background image The IP Deskphone displays background images on the screen From the preferences menu you can browse the stored images on the file system and select an image for the user interface Selection of the menu item takes you to a new display list that contains all the available image files on the Flash File System Selecting an image screen Select an image from a list of images currently stored on the Flash File System of the device 1 To select background image press the Prefs context sensitive soft key choose Display and then Background Image 2 The following are the options available for the background selection screen e Select to select the currently highlighted image e Back to dismiss the Image selection screen After you select the background image you want to use the confirmation screen appears Note f the selected image is not effective you need to cancel the selection 3 The following are the options available for the background confirmation screen e OK to configure the selected image as background image Configuring custom settings e Cancel to cancel the selection Also the selected image is disregarded and returns to Images list screen if the screen time outs after 15 seconds USB flash memory device support The IP Deskphone su
95. he IP Deskphone is waiting for the user to log on or it is blocked by a screen saver you can still make an emergency call If you pick up the handset a message Emergency calls only appears and the IP Deskphone can be used for making only emergency calls To make an emergency call Choose one of the following Pick up the handset Press the handsfree button Press the headset button Note Hang up or switch off the handset to return to normal state 2 Dial the emergency number that is provided by your dialing plan Configuring the Avaya 1120E IP Deskphone Configuring the Avaya 1120E IP Deskphone You can adjust a few settings of the Avaya 1120E IP Deskphone to conform to the environment where you want to use the phone These settings are saved to your User Profile This chapter describes som the settings that you can customize on your IP Deskphone e Adjusting the display screen contrast on page 71 e Creating the idle screen text display on page 72 e Configuring the Backlight Screensaver on page 73 e Configuring Menu Auto back out on page 74 e Selecting a ring pattern on page 76 e Adjusting the volume on page 77 e Selecting a language on page 82 e Selecting the date and time format on page 83 e USB headset on page 86 Adjusting the display screen contrast e of Note Adjusting the display screen contrast of the IP Deskphone also adj
96. he IP Deskphone receives these commands the IP Deskphone maps them to the corresponding key events except the Volume Up Down keys as if the keys on the IP Deskphone are pressed If the corresponding keys on the IP Deskphone are used instead the IP Deskphone sends the HID commands to the headsets to allow the headsets to update their internal state machine LEDs Both types of headsets have LEDs on the base station for status indication These LEDs are controlled by the headset base stations themselves according to their internal state machines The IP Deskphone has no direct control of these LEDs Configuring the Avaya 1120E IP Deskphone Table 14 Third party USB headset with HID support features Part 2 of 5 Part 2 of 5 Feature Description Attached Indicator Both types of headsets can have attached indications independent of the IP Deskphone operations The GN Netcom Jabra 9350 headset can take over 3 seconds to complete the enumeration process after the headset is attached to the IP Deskphone During enumeration the LEDs at the bottom of the base station flash The enumeration process is complete only when there is a blink at the headset piece and the base LEDs become solid Back Light Not applicable Message Waiting Not applicable External Alerter Not applicable Incoming Call When there is an incoming call the IP Deskphone sends an alerting event to the headset Each ty
97. hold on page 156 e Using call conferencing on page 164 e Transferring a call on page 165 e Using the Call Park feature on page 168 You can use the Action context sensitive soft key to perform the following actions with an active call 1 New Call to begin a new call while other calls are on hold 2 Transfer Call to transfer the call to another phone number or SIP address Making a new call You can initiate a new call during a current call If you do not place the current call on hold first the IP Deskphone automatically places the current call on hold when you initiate a new call You can initiate a new call by using any of the following methods e Initiating a call using the active call context sensitive soft key menu on page 155 e Initiating a call from the Address Book on page 125 e Initiating a call from the Call Inbox on page 146 e Initiating a call from the Call Outbox on page 150 Initiating a call using the active call context sensitive soft key menu You can initiate a call using the active call context sensitive soft key menu While on an active call To initiate a call using the active call context sensitive soft key menu NewCall 1 Choose one of the following LC While on a call press the NewCall context sensitive soft key The IP Deskphone produces a dial tone 2 Choose one of the following EnS Use the dial pad to dial the numbe
98. hoose a search criteria 1 User Name 2 Name 3 Phone Number The Address Book Search Exit Press the abc 123 context sensitive soft key to toggle between alphabetic and numeric characters Use the dialpad to enter the search information for the contact Choose one of the following Press the Search context sensitive soft key Press the Back context sensitive soft key to return to the previous menu Note When the search is unsuccessful the following message appears No entries found for lt search criteria When a search result is successful you can do one of the following Press the Up Down navigation key to highlight a contact from the search result and press the Call context sensitive soft key to initiate a call Press the Search context sensitive soft key to start a new search Press the Exit context sensitive soft key to return to the idle screen The Address Book 7 When a search result is not successful Search you can do one of the following pme Press the Search context sensitive soft key to return to the search menu and begin a new search Exit i Press the Exit context sensitive soft oa key to return to the idle screen Call Inbox Call Inbox While your IP Deskphone is active all incoming calls are saved in your Call Inbox You can view the following details about each call
99. ht items in a list such as Address Book entries or items in your Call Inbox Using a USB Mouse The IP Deskphone is equipped with a USB port in which you can connect a USB mouse You can use the USB mouse to activate context sensitive soft key items and menu items Use your mouse to click a context sensitive soft key label of the LCD screen to activate that item When a menu is open double click on a menu item to activate it or click on the item to highlight it For example you can click the View context sensitive soft key label to open that menu Double click the word Inbox in the menu list you can then double click a name in the Inbox list to initiate a call or click the item to highlight the name To access the Network menu right click anywhere on the display Welcome Note USB mouse support is available for the Avaya 1120E IP Deskphone but does not extend to added Expansion Modules Available IP Deskphone call features The IP Deskphone is supported by the Avaya IP Office 7 0 call server Your system administrator uses IP Office to assign call features to your IP Deskphone To determine which features are available or to activate features contact your system administrator or service provider Note Not all service providers support the entry of a SIP address to initiate a call for example jim companya com Some service providers require that you enter a Directory Number DN to initiate a call for exam
100. if the screensaver is enabled and is accessed by pressing the More context sensitive soft key until ScrnSvr appears Pressing the ScrnSvr context sensitive soft key causes the current screensaver timer to turn off and activates the previously selected screensaver Select the Display Screensaver menu item to display the screensaver settings screen The screensaver settings screen allows you to enable or disable your screensaver lock You can also configure various settings such as the delay before the screensaver starts the background image to use and the banner text to display when the screensaver lock is active The following are the items on the displayed list Mode to enable or disable the screensaver and choose if the screensaver is to be password protected e Delay to configure the time delay before the screensaver is invoked e Image to select the background image to display when the screensaver is active e Text to configure the text that appears on screen when the screensaver is active The following are the options available for the screensaver settings menu e Select to select the currently highlighted setting e Back to dismiss the screensaver setting Selecting the screensaver setting screen The screensaver mode settings screen allows you to enable or disable the screensaver lock Choose Prefs Display and then select Display Screensaver to display the screensaver settings screen The screensa
101. ight Theodore Ts o 1994 1995 All rights reserved Kern random License N This code is derived from software contributed to Berkeley by Chris Torek Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met N 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer N 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution N 3 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes software developed by the University of California Berkeley and its contributors N 4 Neither the name of the University nor the names of its contributors Third party terms may be used to endorse or promote products derived from this software without specific prior written permission An THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUD
102. ight the sound file you want to delete Choose one of the following Press the Delete context sensitive soft key to delete the highlighted sound file from the list Press the Back context sensitive soft key to return to the previous menu Maintaining the IP Deskphone To delete a language file x 1 Press the Up Down navigation key to highlight the language file you want to C D delete 2 Choose one of the following Delete Press the Delete context sensitive soft key to delete the highlighted language file from the list Press the Back context sensitive Back soft key to return to the previous menu To delete a log file a 1 Press the Up Down navigation key to 4C d highlight the log file you want to delete 2 Choose one of the following Press the Delete context sensitive Ld soft key to delete the highlighted language file from the list Press the Back context sensitive Back soft key to return to the previous a Maintaining the IP Deskphone To delete the system file without deleting the user profile Next Back To delete all files Next Back L Network menu Choose one of the following Press the Next context sensitive soft key to delete the system file Press the Back context sensitive soft key to return to the previous menu Log out or restart the IP Deskphone to complete the p
103. ing a call a 3 Press the Enter key located in the C d center of the navigation key 7 The IP deskphone displays the following prompt DpkUp gt aa 4 Enter the number of the phone from Gaia which you wish to pickup the call aaa aaa Done 5 Press the Done soft key Receiving paging calls Your IP Deskphone can be part of a paging group After you receive a call from the paging group the following happens The display on the screen includes a lt lt Paging gt gt tag the From header and optional subject The IP Deskphone establishes a one way speech path between the IP Deskphone and the caller that is you can only hear the call you cannot respond The IP Deskphone does not display context sensitive soft keys The IP Deskphone blocks all key events such as line keys and digit keys except for the Volume up and down keys the Mute on and off key and the Release key Goodbye key If you are on an active call the IP Deskphone does not auto answer the page call While the page call is active Do Not Disturb DND is enabled on the IP Deskphone the IP Deskphone does not accept other incoming calls until the page call ends Receiving a call e If you are in the process of making an outgoing call and a page call comes in the IP Deskphone ends the outgoing call and auto answers the page call Receiving voice mail To retrieve voice mail messages 1 Choose one of the following m
104. ismiss the logout prompt you also terminate the call If you do not respond the prompt times out in 45 seconds and the IP Deskphone switches to permanent login Selecting a location When you first login to the IP Deskphone the system prompts you for a location The location you select is saved in your User Profile Depending on your service provider the Enhanced Emergency Service uses the location you select or the Directory Number DN on the call server when handling emergency calls The configuration of the call server determines how emergency service calls are handled by your IP Deskphone Note 1 During an emergency call you cannot log out from the IP Deskphone or release or disconnect the call The IP Deskphone remains connected to the emergency service until the emergency service operator disconnects it Note 2 lf the login time expires during an emergency call a prompt does not appears and the IP Deskphone automatically switches to permanent login Note 3 When you configure your user profile for the first time you must confirm that the selected location is correct You can view your location by accessing the IP Deskphone information screen For more information see Viewing the IP Deskphone information on page 194 Accessing the Avaya 1120E IP Deskphone User Profile Your User Profile contains your specific settings and data You are prompted to create a User Profile the first time you log on to you
105. k Ok 10 Press the Ok context sensitive soft key to complete the entry and return to the previous menu To delete a contact from your Address Book 1 Press the Up Down navigation key to a a highlight the contact you want to delete and press the View context sensitive soft key View Edit 2 Press the Edit context sensitive soft key to access the contact information Delete a 3 Press the Delete context sensitive soft key to completely delete the contact from the Address Book Ok mee 4 Choose one of the following Press the Ok context sensitive soft Back key to confirm Press the Back context sensitive soft key to return to the previous menu Ok pama o Press the Ok context sensitive soft key to complete the procedure and return to the Address Book The Address Book Copying information to the Address Book To copy information from the Call Inbox or the Call Outbox screen to the Address Book use the Copy fixed key Note f you press the Copy fixed key while in idle mode the message No content selected for copying appears on the screen This message does not appear when an IM pop up appears To copy a contact to the Address Book Y ao Copy Select Press the Up Down navigation key to highlight the contact in the Call Inbox or Call Outbox that you want to add to your Address Book and press the Copy fixed key
106. ka CI j highlight Date Format in the menu Change e 4 Press the Change context sensitive soft key to change the Date Format 5 Press the Up Down navigation key to scroll and highlight either a month day MM DD or a day month DD MM format Configuring the Avaya 1120E IP Deskphone 6 Choose one of the following Select Back Press the Select context sensitive or CD soft key to save the format and return to the Time Format menu Press the Back context sensitive soft key to keep the existing configurations and return to the Time Format menu You can select a time zone for your IP Deskphone To select a time zone Prefs a 1 Press the Prefs context sensitive soft key select Misc Options and then select Time Change 2 Press the Change context sensitive soft key FAR 3 Press the Up Down navigation key to to highlight Timezone in the menu zZ Change DO 4 Press the Change context sensitive soft key to change the Date Format Configuring the Avaya 1120E IP Deskphone 4C D Select Back or Press the Up Down navigation key to scroll through and highlight the time zones Note Time zones are listed based on GMT format for example GMT 11 00 Samoa GMT 10 00 Hawaii Choose one of the following Press the Select context sensitive soft key to save the time zone selection and return to the Time Format menu Press the Back context sensitive
107. keep the existing screen display text and return to the Display menu Configuring the Backlight Screensaver To configure the amount of time the LCD screen remains backlit Prefs 1 Press the Prefs context sensitive soft key select Display Display Settings and then select Backlight Screensaver from the menu a 2 Press the Left Right navigation key to 4 EF D increase or decrease the length of time cg you want the idle screen to remain backlit 3 Choose one of the following Press the Select context sensitive soft key to configure the length of time for the IP Deskphone to remain backlit and return to the Display menu Apply Cancel or Press the Back context sensitive soft key to keep the existing configurations and return to the Display menu Configuring the Avaya 1120E IP Deskphone Configuring Menu Auto back out You can use the Menu Auto back out feature to configure the time interval required for the IP Deskphone to go back to the idle screen when the IP Deskphone is left inactive To configure Menu Auto back out Prefs 1 Press the Prefs context sensitive soft lo key choose Display and then Menu Auto back out 2 Choose one of the following Press the Select context sensitive Select Back soft key Press the Back context sensitive soft key to return to the previous menu Configuring the Avaya 1120E IP Deskphone ZS 3 Press the Up Down navigation key to dC
108. kphone or the On Hook equivalent key on the headset After a call is released audio data stops between the IP Deskphone and the headset If you are using the Plantronic headset to release a call press and hold the answer release toggle button for more than two seconds Call Mute The mute key event is handled independently on the headset The corresponding HID command is sent to the IP Deskphone to synchronize IP Deskphone status Mute status indication on the headset is also independent When muted the headset streams blank audio to the IP Deskphone and the IP Deskphone also mutes the audio to the far end double muted Volume Up Down This class of headsets manages volume changes locally whenever Volume Up Down keys are pressed Pressing the Volume Up Down keys on the headset has no effect on system volume The IP Deskphone ignores volume events from the headsets to avoid double volume changes On the other hand volume changes on the IP Deskphone change the system setting and indirectly affects the volume level on the headset Configuring the Avaya 1120E IP Deskphone Table 14 Third party USB headset with HID support features Part 5 of 5 Part 5 of 5 Feature Description Audio Processing Same as the wired headset Both headsets support Wideband audio The IP Deskphone selects to use 16KHz audio to match the audio characteristics of the headset Analog Terminator Adapter for an
109. l on page 153 Managing calls in the Call Outbox while not on a call You can manage calls in the Call Outbox while you are not in an active call To manage calls in the Call Outbox while not on a call om 1 Press the Outbox fixed key By Sa Call Outbox x 2 Press the Up Down navigation key to highlight a call from the list of calls in 4C d your Call Outbox BS 3 Choose one of the following 4C D To view details of the selected call press the Right navigation key See Viewing the details of a call in the Call Inbox on page 142 Toleave the detail view and return to the main inbox screen press the Left navigation key Delete 4 Press the Delete context sensitive soft key to delete the highlighted call For more information see Deleting calls from your Call Outbox on page 151 Exit ama 5 Press the Exit context sensitive soft key to return to the idle screen Initiating a call from the Call Outbox Note lf your service provider requires that a Directory Number DN be used to initiate a call the Call Outbox entry must have a DN to initiate a call To initiate a call from the Call Outbox i 1 Press the Outbox fixed key LA Shift Outbox Call Outbox 2 Press the Up Down navigation key to highlight a call from the list of calls in your Call Outbox 3 Toview details of the selected call press the Right navigation key See Viewing
110. lemented by public license practices Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system it is up to the author donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License 8 If the distribution and or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries so that distribution is permitted only in or among countries not thus excluded In such case this License incorporates the limitation as if written in the body of this License 9 The Free Software Foundation may publish revised and or new versions of the General Public License from time to time Such new versions will be similar in spirit to the present version but may differ in detail to address new problems or concerns Each version is given a distinguishing version number If the Program specifies a version number of this License which applies to it and any later version you have the option of following the terms and conditions either of that version or of any later version published by the Free Softwar
111. lity performance accuracy and effort is with the user libpng versions 0 97 January 1998 through 1 0 6 March 20 2000 are Copyright c 1998 1999 Glenn Randers Pehrson and are distributed according to the same disclaimer and license as libpng 0 96 with the following individuals added to the list of Contributing Authors Tom Lane Glenn Randers Pehrson Willem van Schaik libpng versions 0 89 June 1996 through 0 96 May 1997 are Copyright c 1996 1997 Andreas Dilger Distributed according to the same disclaimer and license as libpng 0 88 with the following individuals added to the list of Contributing Authors John Bowler Kevin Bracey Sam Bushell Magnus Holmgren Greg Roelofs Tom Tanner libpng versions 0 5 May 1995 through 0 88 January 1996 are Copyright c 1995 1996 Guy Eric Schalnat Group 42 Inc For the purposes of this copyright and license Contributing Authors is defined as the following set of individuals Andreas Dilger Dave Martindale Guy Eric Schalnat Third party terms Paul Schmidt Tim Wegner The PNG Reference Library is supplied AS IS The Contributing Authors and Group 42 Inc disclaim all warranties expressed or implied including without limitation the warranties of merchantability and of fitness for any purpose The Contributing Authors and Group 42 Inc assume no liability for direct indirect incidental special exemplary or consequential damages which may result from
112. mable key to indicate the name of the assigned feature Configuring custom settings Configuring speed dial keys You can configure the programmable keys for speed dialing To configure speed dialing Feature p 1 Press the Feature soft key 2 Enter 1 or 2 on the dialpad 3 Press the Enter key The Speed Dial screen displays and prompts you to Press a button p 4 Press the programmable key that you want to assign a feature to The screen prompts you to enter a phone number 5 Enter a phone number using the keypad Configuring custom settings OK p 6 Press the Ok softkey Note The screen prompts you to enter a label Enter a label using the keypad or press the Enter key to use the phone number as the label 7 Press the Enter key a q CH D The screen displays Programmed and a label displays next to the programmable key to indicate the name of the assigned feature Querying programmable keys You can query any of the programmable keys to confirm which function has been assigned to the key To query button programming Feature 1 Press the Feature soft key Yea 2 Enter O on the dialpad Ga a Ea EEE a 3 Press the Enter key Ce The Button Inquiry screen displays ZV for 3 seconds and prompts you to press a button Configuring custom settings 4 Press the programmable key that you want to query The screen displays te
113. match is found then the default audio format is used After you select the format the IP Deskphone sends a command to the device to select the corresponding endpoints for audio transfers The IP Deskphone supports both 8KHz and 16KHz audio You can select the 16KHz audio if the headset supports it The IP Deskphone is a mono device with only one voice channel For stereo USB headsets detected the IP Deskphone replicates one channel voice data to both left and right channels of the headsets to simulate stereo output The following table lists the audio format requirements supported by the IP Deskphone Configuring the Avaya 1120E IP Deskphone Table 11 Supported USB audio formats Audio Parameters Values Audio Format PCM only Subframe size 2 Bit Resolution 16 bits Frequency Type Continuous 0 or Discrete 5 0 Sample Frequency If Continuous default to 16 KHz If Discrete 8 KHz 16KHz or 8KHz multiple Preference is given to 16KHz audio if supported Audio Channel Mono 1 or Stereo 2 After you select the format and the Set Interface command is sent the USB headset runs in Generic Mode 1 operation both audio and HID or Mode 2 operation audio only If the headset runs in Mode 1 operation the IP Deskphone configures the task or callback to communicate with the USB HID control events between the IP Deskphone and the headset You can insert the headset during an active call The IP Deskph
114. n that may take some time to complete displays the In progress message on the screen as shown in Figure 22 on page 192 Configuring custom settings Figure 22 Sample failure message for File Manager operation Scenario 2 If you want to copy the ring tone from the IP Deskphone into the USB drive e Log into the device and plug the USB flash drive into the USB port of the IP Deskphone e Press the Services hard key and choose File Manager e Select the IP Deskphone from the select device screen e The contents of their IP Deskphone are displayed Navigate to Sounds folder e Select the file you require and press the Send context sensitive soft key e You are prompted to select the destination folder on the plugged in USB drive e Navigate to the folder MyRings and press the Done context sensitive soft key to start the operation e The file is then validated some files are not allowed to copy and sent to the selected destination appears on the screen displaying that the file is copied on the IP Deskphone If file copying cannot complete due to insufficient space on the USB device or due to the selected file type not being enabled in the File Manager device configuration then an error message is displayed on the screen Configuring custom settings An error message displays on the screen due to insufficient space on the USB device or the selected file type not being enabled in the File Manager device
115. nect a USB keyboard to the USB port of your IP Deskphone to enter text and numbers access some features and duplicate some functions For example to dial a directory number you can use the keyboard number pad to enter digits and the asterisk and octothorpe characters and you can use the alphabetic keys to enter text Table 8 on page 56 describes the associations between the USB keyboard function keys and the IP Deskphone fixed keys Table 8 USB keyboard functions Part 1 of 2 USB Keyboard Key IP Deskphone Fixed Key Esc Quit F1 Services F2 Expand F3 Inbox F4 Outbox F5 Address Book F6 Copy F7 Volume Down Using your Avaya 1120E IP DIES Table 8 USB keyboard functions Part 2 of 2 USB Keyboard Key IP Deskphone Fixed Key F8 Volume Up F9 Mute F10 Hold F11 Headset F12 Handsfree Break Goodbye Release Backspace Left arrow of Navigation Cluster Arrow Left Left arrow of Navigation Cluster Arrow Right Right arrow of Navigation Cluster Arrow Up Up arrow of Navigation Cluster Arrow Down Down arrow of Navigation Cluster Enter Enter Accessing the Avaya 1120E IP Deskphone Accessing the Avaya 1120E IP Deskphone You require a log on ID and a password to log on to a server with your Avaya 1120E IP Deskphone Logging on Whenever you log on to your Avaya 1120E IP Deskphone you must do the
116. ng Aid Compatibility HAC as per FCC Part 68 This equipment complies with the CE Marking requirements C EU Countries This device complies with the essential requirements and other relevant provisions of Directive 1999 5 EC A copy of the Declaration may be obtained from http support avaya com css appmanager public support Australia AS ACIF S004 Voice Frequency Performance Requirements for Customer Equipment DenAn regulatory notice for Japan A Warning Please be careful of the following while installing the equipment Please only use the Connecting cables power card AC adaptors shipped with the equipment or specified by Avaya to be used with the equipment If you use any other cquipment it may cause failures malfunctioning or fire Power cords shipped with this equipment musi not be used with any other equipment In case the above guidelines are not followed it may lead to death or severe injury ss AS ae RSI A FOTEHTTEE EM fe FIL BRAF ACAI Ane nnl DTBRICAMENCHVET MT MEISE BET EE SN HAR EEA OAE RASC PBHETE KMEORALRACEMBAVET o HWAN CHET HERO BRIS OBITS RLELYCCESL bitFRSRETSOUL CLOVPABREEASSRORACRSCEMHVET Using your Avaya 1120E IP Deskphone After you familiarize yourself with the Avaya 1120E IP Deskphone Using your Avaya 1120E IP PTS features you can start to use the IP Deskphone Getting started This section provides information about how to use the IP Deskphone
117. nt your work based on the Program is not required to print an announcement These requirements apply to the modified work as a whole If identifiable sections of that work are not derived from the Program and can be reasonably considered independent and separate works in themselves then this License and its terms do not apply to those sections when you distribute them as separate works But when you distribute the same sections as part of a whole which is a work based on the Program the distribution of the whole must be on the terms of this License whose permissions for other licensees extend to the entire whole and thus to each and every part regardless of who wrote it Thus it is not the intent of this section to claim rights or contest your rights to work written entirely by you rather the intent is to exercise the right to control the distribution of derivative or collective works based on the Program In addition mere aggregation of another work not based on the Program with the Program or with a work based on the Program on a volume of a storage or distribution medium does not bring the other work under the scope of this License 3 You may copy and distribute the Program or a work based on it under Section 2 in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following a Accompany it with the complete corresponding machine readable source code which must be distribut
118. ntext sensitive key to change the Call Ignore setting to either Call Ignore Local or Call Ignore Network Note When you are on active call and you receive an incoming call do not press the Goodbye fixed key to ignore an incoming call If you press the Goodbye fixed key the current call disconnects Press the Ignore context sensitive soft key to ignore the incoming call To ignore an incoming call Prefs 1 Press the Prefs context sensitive soft CO key select Feature Options and then select Call Ignore Action from the menu Change 2 Press the Change context sensitive key to change the Call Ignore setting to either Call Ignore Local or Call Ignore Network Receiving a call 3 To terminate an incoming call alert and ignore the incoming call do one of the Ignore following Co Press the Ignore context sensitive soft key to terminate an incoming call Press the Goodbye fixed key when BU Goodbye you are not on an active call Configuring Do Not Disturb You can use the Do Not Disturb feature to prevent incoming calls To prevent an incoming call Feature 1 Press the Feature soft key aaa 2 Press 85 on the key pad aaa aaa fl CI ka a 3 Press the Enter key located in the 4C d center of the navigation key The screen displays Do Not Disturb to indicate that the feature is activated Receiving a call To cancel Do Not Disturb Feature 1 Press the Fea
119. ollowing off hook dialing methods ARQ Press the Line feature key Lift the handset Press the Headset fixed key Press the Handsfree fixed key The IP Deskphone produces a dial tone 2 You can make a call using one of the following methods Enter the phone number or SIP address by using the dialpad Note The abc 123 context sensitive soft key toggles between alphabetic and ser numeric input Making a call Redial pana Msgs Send Press the Redial context sensitive soft key to dial the last dialed number Note The Redial context sensitive soft key only appears if a number or address was previously entered Press the Msgs context sensitive soft key and then select Voice Mail from the Messages menu to access your voice mail Press the programmable key that you configured to call with a commonly used or important phone number or SIP address Note You can assign a programmable key to use as a Shortcut to dial a number or a SIP address For more information see Configuring Privacy settings on page 175 Press the Send context sensitive soft key to immediately initiate the call Note The IP Deskphone automatically initiates a call shortly after you enter the SIP address or phone number Making a call Making a call using on hook dialing You can make a call by using on hook dialing Enter the SIP address or the phone numb
120. one synchronizes the headset state machine of the IP Deskphone to the current state of the headset to ensure the LED match status During the call if the audio negotiated between the two parties is set to 8KHz audio and the IP Deskphone is setup for 16KHz USB Headset audio the IP Deskphone performs the transcoding between 8KHz audio to 16KHz audio Likewise if the audio negotiated between the two parties is set to 16KHz audio and the headset supports only 8KHz audio the IP Deskphone performs the transcoding between 16KHz audio to 8KHz audio Generic USB headset When a generic USB headset or supported headset with HID command disabled is attached to the IP Deskphone and selected it behaves like a wired headset All call controls on hook off hook mute volume up and volume down are performed using the keys on the IP Deskphone The IP Deskphone does not use the User interface elements on the headset Configuring the Avaya 1120E IP Deskphone including LEDs if present When the USB headset is selected the voice path to or from the USB headset is used in an active call Avaya USB headset adapter with HID When you enable the HID support for Avaya USB Mobile or Enhanced adapter then the IP Deskphone makes use of the UI elements on the adapter Both type of USB headsets are stimulus devices as the IP Deskphone can have complete control of the LEDs Table 12 on page 93 lists the features of the Avaya USB headset Adapter T
121. ontext sensitive soft key to keep the existing configurations and return to the Voice menu Configuring the Avaya 1120E IP Deskphone Selecting a language The display is available in multiple languages A maximum of six languages are accessible through the IP Deskphone The system administrator determines which languages are available for your IP Deskphone To select a language Prefs 1 Press the Prefs context sensitive soft 777 key and then select Language The current language displays Change 2 Press the Change context sensitive soft key to change the language a 3 Press the Up Down navigation key to 4C d scroll and highlight the desired language for example German Deutsche 4 Choose one of the following Select Back Press the Select context sensitive or soft key to save the desired language and return to the previous screen Press the Back context sensitive soft key to keep the existing configurations and return to the Preferences menu Configuring the Avaya 1120E IP Deskphone Selecting the date and time format Several date and time formats are available Formats are based on the 12 hour and 24 hour clocks To select a date format Prefs _ 1 Press the Prefs context sensitive soft key select Misc Options and then select Time Change 2 Press the Change context sensitive soft p key 3 Press the Up Down navigation key to Aa kin
122. or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Note The user should not make changes or modifications not expressly approved by Avaya Any such changes could void the user authority to operate the equipment This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada Warnings e This is a Class B product In a domestic environment this product can cause radio interference in which case the user must take adequate measures e Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Regulatory and safety information TOE HUES PER eee BEA His CCCI OREI BIRRA CORR HERAT HI SC LE RBM LELTW ETAL ID SRASSAOS LEVI BEL TREADS Ba talitat hugt AMITHA ET ELUM RIES SLT PEL Table 5 lists EMC compliance for various jurisdictions Table 5 EMC compliance
123. ot claim that you wrote the original software If you use this software in a Third party terms product an acknowledgment in the product documentation would be appreciated but is not required 2 Altered source versions must be plainly marked as such and must not be misrepresented as being the original software 3 This notice may not be removed or altered from any source distribution END OF TERMS AND CONDITIONS Third party terms Terms you should know Terms you should know Alphanumeric Dialing Alphanumeric dialing refers to the spelling of names or words by entering alphabetic characters collocated with the numbers on the numeric dialpad of your IP Deskphone Call Decline This is a feature that you can use to decline a call which includes an option to send a reason for declining the call Call Forward This is a feature that you can use to transfer incoming calls to a predefined phone number or SIP address Call Server This is the equipment operated by your service provider that manages the calls to and from your phone Call Subject This is a feature that you can use to send a message to the person you are contacting as they receive the call from you A Call Subject appears on the display screen if the receiving telephone has a display screen and is capable of displaying Call Subjects Category 5 Cat5 This is a cable and its associated connecting hardware capable of transmitting at spe
124. ource code and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Web site http support avaya com Copyright Trademarks The trademarks logos and service marks Marks displayed in this site the documentation s and product s provided by Avaya are the registered or unregistered Marks of Avaya its affiliates or other third parties Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark Nothing contained in this site the documentation s and product s should be construed as granting by implication estoppel or otherwise any license or right in and to the Marks without the express written permission of Avaya or the applicable third party Avaya is a registered trademark of Avaya Inc All non Avaya trademarks are the property of their respective owners Downloading documents For the most current versions of documentation see the Avaya Support Web site http www avaya com support Contact Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Contents Welcome AA ee ee KANIL 9 Basic features 2060 padaw han eee UNAN GA ee eee AA 9 Avaya 1120E IP De
125. pad input through context sensitive soft keys Part 1 of 2 Send Press the Send context sensitive soft CD key to dial out the user input using the primary login of the IP Deskphone User input is run against the dialing plan Welcome Table 2 Menu items accessed after dial pad input through context sensitive soft keys Part 2 of 2 abc or 123 panama Press the abc or 123 context sensitive soft key to toggle between alpha and numeric input mode Subject C Press the Subject context sensitive soft key to configure a subject line to your outgoing call before pressing the Send context sensitive soft key Exit L Press the Exit context sensitive soft key to clear the user input and return to the initial idle screen In call context sensitive soft keys When a call is active use the context sensitive soft keys to access the menu items shown in Figure 6 on page 24 Figure 6 In call context sensitive soft keys Welcome lists the context sensitive soft keys you can use to access menu items during an in call session Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 1 of 8 Press the Trnsfer context sensitive soft key to transfer the current call e to another location or to another contact Trnsfer Audio Press the Audio context sensitive soft key to access the following CL features Tones e
126. pe of headset has different incoming call indications Caller ID Information Not applicable Configuring the Avaya 1120E IP Deskphone Table 14 Third party USB headset with HID support features Part 3 of 5 Part 3 of 5 Feature Description Call Answer You can answer an incoming call by pressing the Headset key on the IP Deskphone or the Off Hook equivalent key on the headset The IP Deskphone coordinates the key events from both sources and performs the necessary call processing operations Call connected indications if available are autonomous within the headset to match its internal state After a call is answered audio data flows between the IP Deskphone and the headset through the USB Outgoing Call You can make an outgoing call by either pressing the Headset key on the IP Deskphone or the Off Hook equivalent key on the headset When off hook the IP Deskphone streams dial tone to the headset This class of headset has no dial pad and the telephone number must be dialed using the key pad of the IP Deskphone After the call is connected voice data streams between the IP Deskphone and the headset Configuring the Avaya 1120E IP Deskphone Table 14 Third party USB headset with HID support features Part 4 of 5 Part 4 of 5 Feature Description Call Release You can release an incoming call or an outgoing call by pressing either the Release Goodbye key on the IP Des
127. ple 555 5555 Contact your system administrator to determine whether your call server supports SIP address dialing Security features Before you can use your IP Deskphone an ID and password must be assigned to your IP Deskphone This security measure ensures that after you log off calls cannot be made from your IP Deskphone and features such as Address Book and Call Outbox are inaccessible Your ID and password also prevent unauthorized access to your user profile Welcome Secure connection Call security is identified by the presence of a security icon padlock After the IP Deskphone is registered with the SIP Proxy you can view the security icon when that is displayed on the IP Deskphone screen e the IP Deskphone is idle you are on an active call Regulatory and safety information Regulatory and safety information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio
128. pports the browsing of files on a USB flash memory device A simple file browser allows you to select an image file or other type of file and upload onto the IP Deskphone file system The file manager also allows you to browse and copy certain files from the phone file system onto a USB flash drive After you select the File Manager menu by choosing Services menu you can navigate to the IP Deskphone file system and any USB drives attached From there you can either copy a file from the IP Deskphone onto their USB drive or from the USB drive to the IP Deskphone After you select a File manager and there are no USB drives plugged into the IP Deskphone the root screen of the IP Deskphone file system screen the screen that appears The following are the options available for the Root screen e Select use to enter the selected folder Delete prompts you to delete contents of selected folder folders are not deleted because they are on the IP Deskphone e Exit lf you are at the root folder of the flash disk the screen is dismissed and you are sent back to previous menu If you are already inside a folder then the Back context sensitive soft key acts the same as the item and moves up one level in the directory structure After you select a File manager and if the USB drives are plugged into the IP Deskphone the screen that appears next is the Select Device screen This screen lists the IP Deskphone and USB drives that are av
129. r Note The Actvate context sensitive soft key never appears at the same time as the Audio context sensitive soft key While on an active call more Press the more context sensitive soft key to select a new menu list of context sensitive LL soft keys When you press the more context sensitive soft key a different selection of context sensitive soft keys appears e Ifyou press the more context sensitive soft key once from the first menu list you access the following context sensitive soft keys Trnsfer more e Ifyou press the more context sensitive soft key from the first menu list twice you access the following context sensitive soft keys Prefs more e If you press the more context sensitive soft key from the first menu list three times you return to the first menu list with the following context sensitive soft keys NewCall Audio more When you press the more context sensitive soft key for the first time the following context sensitive soft keys appear on the menu list Trnsfer Press the Trnsfer context sensitive soft key to transfer the current call While on an active call more Press the more context sensitive soft key DU to select a new menu list of context sensitive soft keys The next available menu list contains the following context sensitive soft keys Conf Prefs more While on an active call Prefs Pr
130. r or SIP address aaa De Io oe Note This places the current call on hold if it is not already on hold and you can continue to initiate the call as normally Back ta Press the Back context sensitive soft key to return to the in call screen Call Waiting While you are on an active call and you receive an incoming call You are notified of an incoming call by a message on the LCD screen and a notifying beep Answering the new call places the active call on hold you can also redirect the new call transfer the new call or ignore the new call For more information see Receiving a call on page 115 Placing a call on hold Use the Hold feature when you are talking to one contact and want to perform another action such as answer a new incoming call transfer a call or initiate a new call You can have a number of calls on hold at the same time While on an active call To place a call on hold f f 1 Press the Hold fixed key O Hold The LCD on hold icon flashes beside the line on hold To retrieve a call on hold To retrieve a call on hold do one of the 1 chad following Press the Line feature key beside the flashing LCD indicator ted Press the Hold fixed key j Di Multiple calls On Hold When you have more than one call on hold use the navigation key to highlight a call on the LCD screen You can perform an action with that call by using the context sensitive soft
131. r IP Deskphone If you delete your User Profile the IP Deskphone reboots and you must log on and create a new User Profile When you log on to your IP Deskphone your specific settings and data are automatically available for you The information stored in your user profile includes e Independent volume adjustments for handset headset and handsfree e Alerting Volume adjustment e Idle Screen display text e Display Contrast and Backlight Screen Saver settings e Voice Mail settings number and mailbox ID e User location from a server provided list e Time Date and Zone format settings e Default dialing alpha numeric e Call Ignore action local network e Search method Name First character Index e Dialing pattern default alpha numeric e Address Book entries e Call Inbox and Call Outbox entries e Programmable keys configuration Confirmation logon screen When you complete the logon process the logon confirmation screen appears Press the OK context sensitive soft key to complete the logon process Accessing the Avaya 1120E IP Deskphone If the login is unsuccessful a login error message Failed to login user Authentication required appears Press the OK context sensitive soft key to return to the first logon screen The most common cause for logon failure is the incorrect entry of your password Note In case of login failures the IP Deskphone displays the message Failed to login user and then au
132. r offered within them Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages Warranty Avaya provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support Web site http www avaya com support Please note that if you acquired the product from an authorized reseller the warranty is provided to you by said reseller and not by Avaya Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTP SUPPORT AVAYA COM LICENSEINFO ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AUTHORIZED AVAYA RESELLER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTITY FOR
133. re will not be included in the call Limitations Third party terms Third party terms Third Party Terms for Avaya 11xx 12xx sw release 3 0 thru 4 0 Aug Nov 2010 Certain portions of the product Open Source Components are licensed under open source license agreements that require Avaya to make the source code for such Open Source Components available in source code format to its licensees or that require Avaya to disclose the license terms for such Open Source Components For a period of three years from your date of purchase of a product containing any of the software listed below from Avaya Inc any Avaya affiliate or an authorized Avaya reseller we will provide upon request a complete machine readable copy of the source code for such Open Source Component on a medium customarily used for software interchange for a charge no more than our cost of physically performing source distribution To get access to the source code you may contact Avaya at 408 577 7666 The Open Source Components are provided AS IS ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR THE CONTRIBUTORS OF THE OPEN SOURCE COMPONENTS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR
134. reen icons e Call state Icons to indicate the Call state of your phone Inbox Icons to indicate the status of each incoming calls in your Inbox Call state ico Ep On hook Ca On the phone Pango On hold E RE r A Call Forward enabled Do Not Disturb enabled Outgoing call Incoming call ringing Missed call all Incoming Call Answered Incoming Call Missed New ay Incoming Call Missed Reviewed Limitations Limitations Table 20 on page 217 lists the limitations for Avaya 1120E IP Deskphones when used with IP Office 7 0 Table 20 Limitations Function Decline softkey The Call Decline feature is not supported Pressing the Decline mmes softkey that displays during an incoming call will not decline the call Call Decline Reasons are not supported A menu item for Call Decline Reasons displays on the IP deskphone when you select Prefs gt Feature Options but will not function Call Decline Reasons A menu item for Ends Dialing displays on the IP deskphone when you select Prefs gt Misc Options but this feature is not supported The option is disabled by default Avaya recommends that you do not change this setting Ends Dialing Call Subject The Call Subject feature is not supported A menu item for Call Subject displays on the IP deskphone when you select Prefs gt Feature Options but information that you enter he
135. rocess Choose one of the following Press the Next context sensitive soft key to delete the system file and user profiles Press the Back context sensitive soft key to return to the previous menu Log out or restart the IP Deskphone to complete the process Primarily the system administrator is the only person authorized to access the network menu and to use an administration password to access the items The following Network menu items are available e Server Settings to select and edit domains Maintaining the IP Deskphone e Device Settings to configure the network settings e Diagnostics to run a trace route or send a ping to diagnose the network connection IP Set and DHCP information Network Diagnostics tools Ethernet Statistics IP Network Statistics USB Devices Advanced Diag Tools Test Key e Lock Menu to access to the Network Menu To access the Network menu D 1 Choose one of the following Services Press the Services fixed key twice quickly Prefs l Press the Prefs context sensitive LL soft key and then select Network from the menu Note You need to enter an administration password to access the Network menu items Automatic remote software updates Note Your system administrator must enable Remote check for update for this feature to work Your IP Deskphone may be configured to perform automatic software updates If this feature is configured th
136. rs are hidden Note 2 When you enter your password and you use the navigation key to backspace you erase all the characters and must completely reenter your password again Next 5 Press the Next context sensitive soft key Cancel Note You can cancel the login process 1 by pressing one of the following keys Cancel D EB a O Quit Quit Accessing the Avaya 1120E IP Deskphone Configuring the duration of the login After you enter your logon ID and password the Duration screen appears You can enter the maximum length of time of the session If you choose to use the default duration Permanent you remain logged on to the phone until you log off To configure the login duration 1 Choose one of the following Next Press the Next context sensitive soft key to configure the logon duration to Permanent A login confirmation screen appears Timed Press the Timed context sensitive 1171 soft key to open a screen to configure a maximum time to remain logged in Note f you press the Timed context sensitive soft key you must then configure the duration of the login Period 2 Press the Period context sensitive soft key to toggle the logon duration entries between hours or days 3 Doone of the following Use the dialpad to enter the number aga of hours or days you want to remain ET T logged on and press the Next context sensitive soft key Next
137. rst go off hook by using one of the methods described in the section Making a call using off hook dialing on page 107 You can also access the Address Book while on an active call and initiate a new call The IP Deskphone automatically places the active call on hold when you initiate a new call To initiate a call to a contact stored in the Address Book 1 Press the Directory fixed key to select a O Directory contact from the Address Book to call 2 Press the Up Down navigation key to 4 faca D highlight a contact on the list View BA 3 Press the View context sensitive soft key to make a call to the contact 4 Choose one of the following Call Back Press the Call context sensitive soft key to make a call to the contact or Press the Back context sensitive soft key to return to the off hook screen The Address Book Adding a contact to your Address Book You can add a new contacts to the Address Book of the Avaya 1120E IP Deskphone To add a contact to your Address Book a 1 Choose one of the following NG Directory Press the Directory fixed key View Press the View context sensitive soft key select Address Book from the menu and then press the New context sensitive soft key abc CU 2 Press the abc 123 context sensitive soft key to toggle between alphabetic and numeric characters Ea 3 Choose one of the following GaGa aaa
138. rude 3 millimeters mm 1 8 inch from the wall 4 Install the IP Deskphone stand mounting holes over the screw heads as indicated in Figure 10 on page 49 Method A You need to remove the IP Deskphone from the wall to adjust the lower screws 5 When the lower screws are snug install the IP Deskphone on the mounting screws and then tighten the top screws Figure 11 Rotate the IP Deskphone into the wall mount position Wall mount lever Tilt lever Using your Avaya 1120E IP Deskphone Method B 1 Attach the 15 cm 6 inch CAT5e cable 2 Position the stand over the mounting rivets and slide the IP Deskphone down the wall so that the rivets fit into the slots on the stand indicated in Figure 10 on page 49 Method B 3 Replace the stand cover Ensure that all cables are neatly routed and press the stand cover into place until you hear a click 4 Put the IP Deskphone in the wall mount position optional If you wall mount your IP Deskphone put it in the wall mount position by holding the Tilt Lever and pressing the IP Deskphone towards the base until the IP Deskphone is parallel with the base Release the Tilt Lever and continue to push the IP Deskphone towards the base until you hear an audible click Ensure the IP Deskphone is securely locked in position Attention To add an Expansion Module for Avaya 1100 Series IP Deskphones see Expansion Module for Avaya 1100 Series IP Deskphones NN40050 118 Enterin
139. s guide the labels for programmable keys appear beside the keys and labels for context sensitive soft keys appear directly above the keys Figure 1 shows the programmable keys and context sensitive soft keys Figure 1 Programmable keys and context sensitive soft keys Programmab keys Line 1 Reserved Context sensitive soft keys Basic features Your Avaya 1120E IP Deskphone supports the following features e three programmable keys with labels and indicators One reserved line key e four context sensitive soft keys e graphical high resolution LCD display backlit with adjustable contrast e high quality speaker phone e volume control keys for adjusting the ringer speaker handset and headset volume e six specialized keys Quit Directory Inbox Outbox Services Copy e six call processing fixed keys Mute Handsfree Goodbye Expand Headset Hold gigabit Ethernet ports e built in gigabit Ethernet switch for shared PC access e headset jack with an On Off key e USB port to support a keyboard or mouse Note Powered downstream 1 1 compliant USB hubs are supported including USB 2 0 hubs if they offer USB 1 1 backwards compliancy e automatic Dynamic Host Configuration Protocol DHCP network configuration e hearing aid compatibility intercom paging support secure digits when accessing voice mail during a call logging off the IP Deskphone witho
140. se or decrease the volume z of the handset 5 o Press the Volume fixed key to lt Volume increase the handset volume or press the Volume fixed key to decrease the handset volume 4 t Volume l Note To adjust the volume during a call use only the Volume and Volume fixed keys 3 Choose one of the following Back Press the Set context sensitive soft key to set the selected volume and Or kama Lee return to the Voice menu Press the Back context sensitive soft key to keep the existing configurations and return to the Voice menu You can adjust the handsfree mode volume on the IP Deskphone Configuring the Avaya 1120E IP Deskphone To adjust the handsfree mode volume Prefs 1 Press the Prefs context sensitive soft C key select Audio select Voice and then select Handsfree 2 To adjust the handsfree volume use one of the following methods pu Press the Left Right navigation key 1E to increase or decrease the volume of the handset Press the Volume fixed key to SCDE Volume increase the handset volume or press the Volume fixed key to decrease the handset volume ai Volume Note To adjust the volume during a call use only the Volume and Volume fixed keys 3 Choose one of the following Set Back Press the Set context sensitive soft key to configure the selected volume Or o and return to the Voice menu Press the Back c
141. sensitive soft key to delete all the calls from the selected caller Press the All context sensitive soft key to clear all calls from the Call Inbox Press the No context sensitive soft key to return to the Inbox Accessing the calls in your Call Inbox during a call You can access the calls in your Call Inbox while you are in an active call To access the calls in your Call Inbox during a call C d Vv Select Dn Back Press the Up Down navigation key to highlight a call from the list of calls in your Call Inbox Choose one of the following Press the Select context sensitive soft key to initiate a call to the highlighted caller Note This places the current call on hold if it is not already on hold Press the Back context sensitive soft key to return to the in call screen Call Outbox Call Outbox The Call Outbox keeps a record of all outgoing calls made from your IP Deskphone You can add the contact details of the calls in your outbox to your Address Book You can access the following details about the outgoing calls e Name e Address Time of the call e Number of Calls Accessing the Call Outbox You can access the Call Outbox and initiate a call when the IP Deskphone is e Idle For more information see Initiating a call from the Call Outbox on page 150 Active For more information see Accessing the calls in your Call Outbox during a cal
142. short cut so that you do not need to enter a feature codes in order to activate the feature The IP Deskphone numbers the programmable keys on the IP Deskphone from 1 to 4 Key 1 is reserved as the line key for the IP Deskphone Figure 18 on page 171 shows the numbering of programmable keys on the IP Deskphone as well as the numbering for three Key Expansion Modules Configuring custom settings Figure 18 Programmable key numbering Assigning functions to programmable keys You can program keys to activate any of the following features e Call Forward feature code 4 e Paging feature code 60 e Intercom Call feature code 66 e Call Park feature code 74 e Call pickup group feature code 75 e Call pickup extension feature code 76 e Do Not Disturb feature code 85 To access the button programming screen Feature poa 1 Press the Feature soft key Configuring custom settings Feature 2 Enter 3 on the dialpad Press the Enter key The Button Programming screen displays and prompts you to Press a button Press the programmable key that you want to assign a feature to The screen prompts you to enter a feature code Press the Feature soft key The screen displays the following prompt F5 Enter a feature code using the keypad Press the Enter key The screen displays Programmed and a label displays next to the program
143. sing the active call context sensitive soft key menu 155 Call Waiting c eee 156 Placing a call on hold a 156 Multiple calls On Hold a 157 Using call conferencing a 164 Transferring a call cee ee 165 Using the Call Park feature a na a haa aie sie ABG 168 Retrieving a Parked Call 0 a 169 Configuring custom settings 170 Programmable keys 00 00 cee eee eee ees 170 Assigning functions to programmable keys 171 Configuring speed dial keys 173 Querying programmable keys 0 aan 174 Configuring Privacy settings aa 175 Incoming call privacy 2 0 eee 175 Outgoing call privacy a 176 Audio Codecs 2 177 Audio Codec Selection aa 178 Audio Codec Ordering a 178 Screensaver screen lock 0 178 Background image eee eee eee eee 183 Selecting an image screen 000 eee 183 USB flash memory device support 184 Notes on File Manager anaana aaa 190 Maintaining the IP Deskphone 194 Viewing the IP Deskphone information 194 Viewing additional phone information 194 Accessing the services menu a 195 Checking for updates 0c eee eee 196 Resetting the IP Deskphone
144. skphone controls 11 Avaya 1120E IP Deskphone display 17 Cleaning the Avaya 1120E IP Deskphone LCD display screen cece eee eee 18 Context sensitive soft keys aaa 18 Idle display screen after dial pad input 23 In call context sensitive soft keys 24 Navigation keys 2 20 cee ee 32 Using a USB Mouse 0 0 0 0 eee tenes 34 Available IP Deskphone call features 35 Security features aaa Sawa i dale Pe dee 35 Secure connection 00 0 cece eee eee 36 Regulatory and safety information 37 ONE aaa pa apt ARANGKADA 40 DenAn regulatory notice for Japan 40 Using your Avaya 1120E IP Deskphone 41 Getting started maa baa DIGNA ba eae Path kd ee 41 Before you begin 2 00 ee 42 Connecting the components 200 00e eee 42 Removing the stand cover 000005 44 Connecting the AC power adapter optional 45 Connecting the handset 0 cece ae eee 46 Connecting the headset optional 47 Selecting the headset tuning parameter 47 Connecting the LAN ethernet cable 48 Installing additional cables AA 49 Wall mounting the IP Deskphone optional 49 Entering text eee ee 51 Entering text using the IP Deskphone dialpad
145. speaker and the Handsfree feature Press T the top button to increase the volume and q Volume press the bottom button to decrease the i volume Press the Mute key to listen to the call I amp H Mite without transmitting Press the Mute key again to return to two way conversation The Mute key applies to handsfree handset and headset microphones Note When you enable mute a red LED on the Mute key remains lit Welcome Press the Handsfree key to activate the built in speaker and microphone of the IP Deskphone Note The Handsfree LED indicator on the Handsfree key lights to indicate when handsfree is active a Use the Navigation Key Cluster to scroll IED through menus and lists that appear on the a LCD display screen or for text entry The outer part of this key cluster rocks for up down left and right movements For more information see Navigation keys on page 32 Use the Enter key at the center of the C Navigation Key Cluster to select menu items or to confirm changes Note The Enter key has the same function as the context sensitive soft keys Select and Set Press the Goodbye Release key to ero Goodbye terminate an active call When multiple calls are active press the Goodbye Release key to end the highlighted call Use the Goodbye Release to close menu navigation or cancel user tasks Welcome Press the Headset key to answer a call using the headset or to switch
146. state that this software is based in part on the work of the Independent JPEG Group 3 Permission for use of this software is granted only if the user accepts full responsibility for any undesirable consequences the authors accept NO LIABILITY for damages of any kind These conditions apply to any software derived from or based on the IJG code not just to the unmodified library If you use our work you ought to acknowledge us Permission is NOT granted for the use of any IJG author s name or company name in advertising or publicity relating to this software or products derived from it This software may be referred to only as the Independent JPEG Group s software We specifically permit and encourage the use of this software as the basis of commercial products provided that all warranty or liability claims are assumed by the product vendor END OF TERMS AND CONDITIONS T Rex The following component is licensed under the T Rex license T Rex T Rex License Copyright C 2003 2004 Alberto Demichelis This software is provided as is without any express or implied warranty In no event will the authors be held liable for any damages arising from the use of this software Permission is granted to anyone to use this software for any purpose including commercial applications and to alter it and redistribute it freely subject to the following restrictions 1 The origin of this software must not be misrepresented you must n
147. sual indicators Table 17 Display screen icons Part 2 of 2 Component icon Do Not Disturb Pa Call Forward ba Inbox Incoming Call Answered a Incoming Call Missed New a Incoming Call Missed Reviewed FH Visual Alerter Message Waiting Indicators The red LED light at the top right of the IP Deskphone lights to indicate incoming calls or when a caller leaves you voice mail Visual indicators Table 18 on page 208 lists the visual indicator and the LED status Table 18 Visual Alerter Message Waiting Indicator Visual indicator LED status Red LED Voice mail left by caller Steady red light until message is reviewed Incoming call phone Fast blinking red light ringing Monitoring other extensions Your system administrator may enable you to monitor the status of other lines When this feature is enabled you can use the visual indicators on your IP deskphone to monitor whether other extensions are idle or busy You can also answer calls to those extensions Table 19 on page 208 lists the status visual indicators that the IP deskphone uses to show the status of the line that you are monitoring Table 19 Visual indicators for monitored lines icon Line status Idle Flashing Ringing Solid Bus a y Quick reference Quick reference This section provides a quick reference guide for the IP Deskphone See the following sections
148. t to transfer must be the active call For more information see To make a call on hold the active call on page 163 Note 3 The IP Deskphone does not automatically place the call you want to transfer on hold To prevent the caller from hearing the transfer process place the caller on hold and then complete the transfer process To transfer a call to another telephone 1 Press the Up Down navigation key to highlight Transfer Call from the menu While on an active call Trnsfer pamana abc Paasa Select Transfr L Clear Back Press the Trnsfer context sensitive soft key while on a call to access the Trnsfer menu Press the abc 123 context sensitive soft key to toggle between numeric and alphabetic input Choose one of the following Enter the phone number or SIP address to which you are transferring the call Select a contact from the Address Book Call Inbox or Call Outbox by pressing the corresponding fixed key Highlight a contact from the list and then press the Select context sensitive soft key Choose one of the following Press the Transfr context sensitive soft key to connect the calling party To erase the address you enter press the Clear context sensitive soft key To return to the previous screen press the Back context sensitive soft key While on an active call The IP Deskphone prompts you with th
149. tention The administrator can disable the Details context sensitive soft key on the main Phone Information screen to hide information that is protected If the Details context sensitive soft key is disabled you cannot view details on the Phone Information details screen To view information about the USB port press the USB context sensitive soft key after you access the Phone Information screen The screen displays the name of the USB device if attached You can use a standard USB flash drive to to upload specific files or preferences into the IP Deskphone To view information about E911 press the E911 context sensitive soft key after you access the Phone Information screen Accessing the services menu Some of the system features require your user password You must consult with the system administrator or service provider before you can access some of the features Maintaining the IP Deskphone To access the services menu z Press the Services hard key D Services The Avaya 1120E IP Deskphone displays the following menu 1 Search use to perform local global search 2 Login 3 Logout use to logoff the IP Deskphone For more information see Logging off from the IP Deskphone on page 69 4 Check for Updates use to check for the latest software update for the IP Deskphone For more information see Checking for updates on page 196 5 Reset Phone use to perform a reset of the IP Deskphone For more
150. tgoing Call Privacy Prefs 1 Press the Prefs context sensitive soft C key select Misc Options and then Outgoing Privacy from the menu Configuring custom settings x 2 Press the Up Down navigation key to q CC D highlight one of the following z None no restriction Name restricts only the name Address restricts only the address All restricts name and number 3 Choose one of the following Change j Press the Change context sensitive soft key to change the Outgoing Privacy restriction to the highlighted restriction Back Press the Back context sensitive soft key to return to the previous menu without implementing any changes Audio Codecs This feature allows you to specify a codec to which you can switch to during an active call You can use the Preferences menu to modify the order of preference of the codecs between calls You can select an audio codec by name during a call or while the handset is idle The Audio Codecs feature also gives you control over the audio configuration that is used for inbound and outbound calls To change the codec while on the call select Audio Change codec and then press OK The following context sensitive soft keys are available on the Audio Codes page e Ok to view the Audio Codec Selection screen e Back to return to the previous screen Configuring custom settings Audio Codec Selection The
151. the 1 following Server Settings Device Settings Diagnostics Disable screensaver Licensing Lock 7 USB Locks use to lock or unlock the following USB devices USB Mouse USB Keyboard USB Headset USB flash drive 8 User Settings use to modify the following Call Settings More Press the More context sensitive Ld soft key to return to the first menu list of context sensitive soft keys The next available menu list contains the following context sensitive soft keys Conf Trnsfer Audio More Welcome Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 8 of 8 Unlock The Unlock context sensitive soft LU key appears if you answer a call when the IP Deskphone is locked with a password protected screensaver Navigation keys This section provides information about keys you can use to navigate within the menus of your Avaya 1120E IP Deskphone Note Menu items are sorted by number You can select menu items in one of the following ways e Press the corresponding number on the dialpad and then press the Select soft key e Use the navigation key to scroll through the menu to highlight the item you want to select and then press the Select soft key Welcome Table 4 on page 33 describes the navigation keys and their functions Table 4 Navigation keys and func
152. the SIP address or phone number and press send Or press the Redial key to call the previously entered SIP address or phone number e Press the Services hard key select Search select an entry in the Address Book and then press the Call key Lift the Handset or press the Headset key Handsfree key or the Line feature key and dial from the Address Book or Inbox Outbox as follows 1 Press the Address Book or Inbox or Outbox key 2 Navigate to the required entry 3 Press the Select key to conect Answering a call Perform one of the following to answer a call e Press the Handsfree key e Press the Headset key e Press the Line key e Press the Answer key e Pick up the Handset If you choose not to answer the call you can press one of the following keys Ignore Stops call ringing Making an emergency call To make an emergency call logging on is not required Choose one of the following options Lift the Handset and dial the emergency number Press the Handsfree key and dial the emergency number Press the Headset key and dial the emergency number Context sensitive soft keys The following context sensitve key menus are provided below e Idle phone display on page 213 e Active call display on page 214 Quick reference Idle phone display Feature Msgs Redial More More context sensitive soft key menu first Feature 123 abc Prefs More _L
153. the use of the PNG Reference Library even if advised of the possibility of such damage Permission is hereby granted to use copy modify and distribute this source code or portions hereof for any purpose without fee subject to the following restrictions 1 The origin of this source code must not be misrepresented 2 Altered versions must be plainly marked as such and must not be misrepresented as being the original source 3 This Copyright notice may not be removed or altered from any source or altered source distribution The Contributing Authors and Group 42 Inc specifically permit without fee and encourage the use of this source code as a component to supporting the PNG file format in commercial products If you use this Third party terms source code in a product acknowledgment is not required but would be appreciated A png get copyright function is available for convenient use in about boxes and the like printf s png_get_copyright NULL Also the PNG logo in PNG format of course is supplied in the files pngbar png and pngbar jpg 88x31 and pngnow png 98x31 Libpng is OSI Certified Open Source Software OSI Certified Open Source is a certification mark of the Open Source Initiative Glenn Randers Pehrson glennrp at users sourceforge net December 18 2008 END OF TERMS AND CONDITIONS Kern random The following component is licensed under kern random license Kern random Copyr
154. tion about the hardware and software on your IP Deskphone including user information Press the Services key twice quickly to access the Network menu Press the Quit key to cancel the current O Quit operation or to exit the menu Note Pressing the Quit key does not affect the status of active calls Welcome Press the Inbox key to access your call inbox The call inbox stores all incoming calls on an active IP Deskphone Press the Outbox key to view a record of all Sitti outgoing cals Note This key does not function as a shift key Press the Directory key to access the aay Directory Address Book and the Friends list Note You can access the Address Book while on a call and start a new call with a highlighted contact Welcome Avaya 1120E IP Deskphone display Your Avaya 1120E IP Deskphone has three display areas e The upper display area provides the status of the line key and the programmable keys e The middle display area contains single line information for items such as caller number caller name menu items feature prompt strings user entered digits date and time information and telephone information e The lower display area provides context sensitive soft key label information Figure 3 IP Deskphone LCD screen Upper display area User defined feature key labels Middle display area Date Time display Call party information Menu information Directories information
155. tions Part 1 of 2 Navigation Key Cluster Function Press the Left or Right arrows on the Navigation Key Cluster to Scroll long lines of text when you view caller ID Note The IP Deskphone automatically scrolls long lines of text from right to left for entries such as in your address book or your Call Inbox When your Search Method is set to Index Search you can increase the speed of the scrolling by repeatedly pressing the right navigation key or decrease the scrolling speed by repeatedly pressing the left navigation key For more information see Searching for a contact in the Address Book on page 134 Change the slide adjustment from left to right when you adjust such things as contrast or volume Press the right side of the Navigation Key Cluster to e Create a space when you enter and edit text e View the details of the selected call log entry in the Inbox and the Outbox Welcome Table 4 Navigation keys and functions Part 2 of 2 Key Function Navigation Key Cluster Press the left side of the Navigation Key Cluster to 4C D e Move cursor to the left when you 4 enter and edit text e Leave the detail view of the Inbox or Outbox and return to the main Inbox or Outbox Operates like the Back context sensitive soft key Press the up or down arrows on the Navigation Key Cluster to e Erase a character backspace when you enter and edit text e Highlig
156. tive soft key Press the Up Down navigation key to highlight a call from the list of missed calls Press the Right context sensitive soft key to view the details of the missed call Note You manage the missed call the same as any call that is in your Call Inbox For more information see Viewing the details of a call in the Call Inbox on page 142 and Initiating a call from the Call Inbox on page 146 To view all the calls in the Call Inbox press the All context sensitive soft key Call Inbox Delete L Exit Missed Calls Notification 5 To delete the highlighted missed call or all missed calls press the Delete context sensitive soft key For more information see Deleting calls in your Call Inbox on page 147 Note The IP Deskphone deletes only the missed calls from the Call Inbox To exit the Inbox and return to the idle phone screen press the Exit context sensitive soft key You can change the call log behavior so that the message xx new calls is cleared by entering the Inbox without having to select each missed call Changing the Missed Calls Notification behavior Msgs Press the Msgs context sensitive soft key Press the Up Down navigation key to highlight Missed Calls Notification Call Inbox Select 3 Choose one of the following LU Press the Select context sensitive soft key Press the Back context sensitive soft key to abort th
157. tomatically returns to the login screen Logging off from the IP Deskphone To log off from the IP Deskphone z 1 Press the Services fixed key and then GF Services select Logout from the menu abc 2 Press the abc 123 context sensitive soft key to toggle between alphabetic or numeric input FT 3 Use the dialpad to enter your password Gaia at the prompt aaa i 4 Choose one of the following Press the Logout context sensitive Logout Back soft key to complete the logout or process The IP Deskphone returns to the User Login screen Press the Back context sensitive soft key to remain logged on and return to the Services menu Accessing the Avaya 1120E IP Deskphone Making an emergency call You can use the Avaya 1120E IP Deskphone to make an emergency call to the Public Safety Answering Point PSAP from any accessible screen without logging on When you pick up the handset press the handsfree button or headset button without logging on a message Emergency calls only appears and the Avaya 1120E IP Deskphone can only be used to make an emergency call All context sensitive soft keys and feature keys are blank and unusable except for the second context sensitive soft key which allows you to switch between numeric and alphabetic characters If you hang up before the connection is established the Avaya 1120E IP Deskphone returns to the initial state Note When t
158. ts admin password protection for editing of the domain and is not required for switching domains If you log on using the administrator password you can use the editing domain option for both the Current Domain state and Domain List state After you press back on the edit page or on the password prompt the idle display appears You must enter the admin password to reenter the editing domain Password check to switch domains When no one is logged on a domain soft key appears When you press the domain soft key the current domain page appears without a password query Password protection for editing domain When you press Edit for a domain the admin password prompt appears The editing domain page appears after you enter the correct admin Accessing the Avaya 1120E IP Deskphone password If you do not enter the correct password the message incorrect password appears with a prompt to retry Password request in server settings mode When you edit the domain from the server settings under the Network menu you are prompted to enter the admin password After you enter the password the Domain page appears When you press the Edit context sensitive soft key there is no prompt for the admin password because you have already entered the admin password to load the Server Settings menu Selecting a language Your IP Deskphone has the capacity to operate using other languages such as French The system administrator can pro
159. ture soft key aaa 2 Press 85 on the key pad Gaia fa fi EEU a 3 Press the Enter key located in the q D D center of the navigation key Ss The screen displays Allow Calls to confirm that incoming calls will not be blocked Receiving intercom calls Your IP Deskphone can be part of an intercom group After you receive a call from the intercom group the following occurs e You receive a call notification and the IP Deskphone rings the display is similar to the display of a normal call e The IP Deskphone auto answers the intercom call on handsfree after the configured number of seconds pass by The IP Deskphone auto answers only if you do not answer the call within the configured time limit e Ifyou are on an active call the IP Deskphone does not auto answer the incoming intercom call Receiving a call Receiving calls to a pickup group Your IP Deskphone can be part of a pickup group In a pickup group each member can answer another member s calls You can also pickup group calls at an extension number that is not assigned to the group Pickup groups are assigned by your system administrator To receive a call to a pickup group Feature 1 Press the Feature soft key pp 2 Enter 75 on keypad Gi 3 Press the Enter key located in the center of the navigation key To receive a pickup group call at another extension Feature 1 Press the Feature soft key 2 Enter 76 on keypad Receiv
160. ur PC Using your Avaya 1120E IP Deskphone Installing additional cables If applicable you can plug an optional USB device such as a USB mouse or a USB keyboard into your IIP Deskphone Connect the USB cable to the USB port on the back of the IP Deskphone Figure 10 Cable routing tracks and mounting holes gt Method B IN Wall mounting the IP Deskphone optional You can mount your Avaya 1120E IP Deskphone on a wall either by method A using the mounting holes on the bottom of the IP Deskphone stand or method B using a traditional style wall mount box with an RJ 45 connector and 15 centimeter cm 6 inch RJ 45 cord not provided Complete steps 1 7 as needed before you wall mount your IP Deskphone Using your Avaya 1120E IP Deskphone Method A 1 Press the wall mount lever and pull the IP Deskphone away from the stand as shown in Figure 11 on page 50 2 Use the stand cover the part you removed in Removing the stand cover on page 44 to mark the wall mount holes by pressing the bottom of the stand cover firmly against the wall in the location where you wish to install the IP Deskphone Four small pins on the bottom of the stand cover make marks on the wall 3 Use the marks as a guideline for installing the wall mount screws not provided Install the screws so that they prot
161. urther restrictions on the recipients exercise of the rights granted herein You are not responsible for enforcing compliance by third parties to this License 7 If as a consequence of a court judgment or allegation of patent infringement or for any other reason not limited to patent issues conditions are imposed on you whether by court order agreement or otherwise that contradict the conditions of this License they do not Third party terms excuse you from the conditions of this License If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations then as a consequence you may not distribute the Program at all For example if a patent license would not permit royalty free redistribution of the Program by all those who receive copies directly or indirectly through you then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program If any portion of this section is held invalid or unenforceable under any particular circumstance the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims this section has the sole purpose of protecting the integrity of the free software distribution system which is imp
162. use of the USB screens are as follows Scenario 1 If you want to copy an image file from the USB drive into the IP Deskphone e Log on to the device and plug the USB flash drive into the IP Deskphone USB port e Press the Services hard key and choose File Manager Configuring custom settings e Select Flash Disk device The contents of the device are displayed e Select the file you wish to copy and then press Send e You are prompted to select the device you wish to send the selected file e Select the IP Deskphone as the destination device e The file is validated based on the file extension and the passing of the validation routines and a handler is called for the file In this case the image file copies the images directory of the flash file system on the IP Deskphone e A success message appears on the screen displaying that the file is copied to the IP Deskphone successfully Figure 21 on page 191 displays a sample success message Figure 21 Sample success message for File Manager operation e e FILENAME has been sent to DESTINATION successfully Note After a file is selected there can be multiple reasons why the handling cannot complete The file size may exceed allowed limits there may not be enough space on disk a file with the same name may already exist or actions on the selected file type may not be allowed configuration flag Error conditions display a message on the screen and any actio
163. usts the Expansion Module contrast if you have an Expansion Module connected to your Avaya 1120E IP Deskphone To adjust the display screen contrast Prefs 1 Press the Prefs context sensitive soft Ld key select Display Display Settings and then select Contrast Configuring the Avaya 1120E IP Deskphone a 2 Press the Left Right navigation key to 4C D increase or decrease the display zZ contrast level 3 Choose one of the following Apply Cancel Press the Set context sensitive soft key to save the changes and return Or Leeson to the Display menu Press the Back context sensitive soft key to keep the existing configurations and return to the Display menu Creating the idle screen text display You can create a text to display on the screen while the IP Deskphone is idle To create the idle screen display text Prefs 1 Press the Prefs context sensitive soft Ld key select Display and select Idle Screen Text Display abc pa 2 Press the abc 123 context sensitive soft key to toggle between alphabetic or numeric input aaa 3 Use the dialpad to enter the display text Gaa you want to appear on the idle screen aaa display of the IP Deskphone Configuring the Avaya 1120E IP Deskphone 4 Choose one of the following Save Back Press the Save context sensitive CO or jam soft key to save the idle screen text display Press the Back context sensitive soft key to
164. ut entering a password e dialing a call from the Inbox Welcome e the capacity to attach up to three Expansion Modules for Avaya 1100 Series IP Deskphones adding up to 54 programmable keys Avaya 1120E IP Deskphone controls Figure 2 on page 11 shows the Avaya 1120E IP Deskphone Figure 2 Avaya 1120E IP Deskphone User defined feature keys Feature Status Indicator Visual Alerter Message Waiting Indicator High resolution display screen context sensitive soft keys Copy o Inbox Services p Outbox Quit 5 i Speaker Directory Volume contro Se a Ka Goodbye Expand Headset Hold Navigation Cluster Welcome This section describes the controls on your IP Deskphone Your IP Deskphone can have fixed keys with icons or with labels This document presents both versions of the fixed key C CD The keys on either side of the LCD display area are User defined keys with labels on the LCD The system administrator can reserve some keys for specific functions during tasks and for advanced configuration You can define these keys for specific functions such as Call Forward Note The key on the lower right is reserved as your default line key Context sensitive soft keys are located Cid below the display area The LCD label above each key changes based on the active feature J C Use the Volume control buttons to adjust lt J L Volume the volume of the ringer handset headset
165. ver mode setting lists the following items Configuring custom settings Disable to the disable the screensaver Enable no password to enable the screensaver with a password free mode Enable with password to enable the screensaver with a password mode The following are the options available for the screensaver settings menu e Select to select the currently highlighted setting e Back to dismiss the screensaver mode menu Note Some options may not appear depending on configuration Disabling the Screensaver displays a message confirming your selection Enabling the screensaver in no password mode displays a message confirming your selection Note If the device configuration does not allow the use of a password free screensaver this menu option is unavailable to you Enabling the screensaver in password protected mode prompts you to enter the password before logging in The screen lets you launch the user defined password definition screen if it is enabled in the configuration The text on screen displays Enter user password to activate screensaver followed by a user input prompt The options which are available for the Enable with password mode are as follows e Ok Screensaver enabled message appears if the password is valid Invalid password message appears if the password is invalid e 123 abc to toggle input mode between numeric or alphabet e Set context sensitive soft key app
166. vice provider for further information Configuring the domain Before the log on process if you need to change the domain or confirm that the domain you log on to is correct press the Domain context sensitive soft key from the logon prompt The current domain appears on the IP Deskphone LCD screen You can edit the domain that is listed or press the Domain context sensitive soft key to access a list of available domains to which you can choose to connect Note 1 You must enter the admin password to edit domains Note 2 Check with your system administrator before editing or changing domains To change the domain 1 Press the Domain context sensitive soft Domain key to change the current domain pa Press the Domain context sensitive soft key to change the current domain Note You must enter an admin password before you can edit the domain in which the IP Deskphone connects Accessing the Avaya 1120E IP Deskphone 5 2 Press the Up Down navigation key to 4C D highlight the new domain you want to o use Select 3 Choose one of the following Press the Select context sensitive soft key to change the domain to the highlighted domain from the list The IP Deskphone returns to the Current Domain page and the new domain Back appears Ld Press the Back context sensitive soft key to keep existing configurations and return to the previous menu Password protection for domains This feature suppor
167. vision the IP Deskphone with up to six languages If the IP Deskphone is provisioned with other languages you can choose an available language during the login process by pressing the Lang context sensitive soft key on the User Login page To change the language 1 Choose one of the following Change Press the Change context sensitive soft key to change the current language Back Press the Back context sensitive soft key to keep existing language and return to the User Login screen a 2 Press the Up Down navigation key to 4C D highlight the new language you want to 7 use Accessing the Avaya 1120E IP Deskphone Select 3 Choose one of the following Press the Select context sensitive soft key to change the language to the highlighted language from the list The IP Deskphone returns to the User Login screen and uses the Back selected language Press the Back context sensitive soft key to keep the existing language and return to the User Login screen Logging on to your Avaya 1120E IP Deskphone You need to log on to your Avaya 1120E IP Deskphone when you first install and restart your IP Deskphone and anytime you log off or reboot Note 1 When you log on to the IP Deskphone for the first time the system prompts you for a location For more information see Selecting a location on page 67 Note 2 The IP Deskphone retains the previous user logon ID which appears after the
168. xt to indicate the name of the assigned feature for 3 seconds and prompts you to press a button for another query Exit 5 When you are finished querying programmable buttons press the Exit soft key Configuring Privacy settings You can restrict caller information coming to the IP Deskphone or caller information leaving the IP Deskphone You can restrict the name SIP address or both from appearing on the screen Incoming call privacy You can restrict the information for incoming calls to your IP Deskphone by configuring the Incoming Call Privacy setting To configure Incoming Call Privacy Prefs 1 Press the Prefs context sensitive soft aa key select Misc Options and then Incoming Privacy from the menu Configuring custom settings x 2 Press the Up Down navigation key to q CF D highlight one of the following z None no restriction Name restricts only the name Address restricts only the address All restricts name and number 3 Choose one of the following Change Press the Change context sensitive soft key to change the Incoming Privacy restriction to the highlighted restriction Back E Press the Back context sensitive pan soft key to return to the previous menu without implementing any changes Outgoing call privacy You can restrict the information for outgoing calls from your IP Deskphone by configuring the Outgoing Call Privacy setting To configure Ou
169. y If you try to place an outgoing call a message is displayed and the screensaver starts again If you make an emergency call while the screensaver is active the call is placed using the primary user e The Network menu is accessible to administrators double press of the services key even when the screensaver is active e If user defined passwords are allowed a mechanism to disable the screensaver allowing the administrator to reset the user defined password is accessible through the network menu This mechanism also invokes remotely from the IP Deskphone console through an SSH connection All expansion modules are cleared of programmed keys until the screensaver is deactivated If you reboot the IP Deskphone when there is an active screensaver If autologin is enabled then the screensaver remains active after the IP Deskphone reboots and completes the login If autologin is not enabled then the screensaver setting remains enabled but not active after you log back into the IP Deskphone manually Selecting an image to be viewed as a slideshow You can display all of the screensaver images that have been uploaded to your IP Deskphone in a slideshow format These files are loaded on the IP Deskphone using the USB flash drive Configuring custom settings Images for the 1120E IP Deskphone cannot exceed 128 KB The images must be resized before they are loaded onto the IP Deskphone The image size for t
170. y to highlight a call on hold 2 To retrieve the highlighted call on hold do one of the following Chad math Press the Line feature key beside the flashing LCD indicator HO a O Hot Press the Hold fixed key to retrieve a call on hold To make a call on hold the active call 1 Press the Up Down navigation key to highlight a call on hold Actvate 2 Press the Activate context sensitive soft key to make the highlighted call on hold LL the active call This removes the call from on hold and automatically places the previous call on hold While on an active call Using call conferencing You can use the Conference feature to establish a conference call between the active call and calls on hold The Conference feature is available when you are on an active call To use call conferencing 1 Enter the first phone number or SIP address that you want to call 2 Place the active call on hold 3 Make a second call 4 When the second call is connected choose one of the following methods to establish a conference call Conf Press the Conf soft key and then press the line button of the first held call OR Feature Press the Feature soft key pama While on an active call Enter 3 on the keypad Press the Enter button Press the Line button of the first held p call Transferring a call When more than one call is on hold the call you wan

Avaya 1120E IP Deskphone with SIP Software—User Guide

Contents

Download Pdf Manuals

Related Search

Related Contents

Avaya 1120E IP Deskphone with SIP Software&mdash;User Guide

Contents

Download Pdf Manuals

Related Search

Related Contents

Avaya 1120E IP Deskphone with SIP Software—User Guide