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OpenWay Tools v3.51 User Guide - Coalition to Stop Smart Meters

1. L PPP Key files tell the meter s register what key to use to encrypt and decrypt information exchanged between the comm module and the register The PPP Key Directory is a fixed location to hold all PPP Key files Click Import to navigate and move the files to this location OpenWay Tools User Guide 148 Proprietary and Confidential Shop Manager Import Comm Module Configuration Files This dialog opens from the Shop Manager Comm Module Files panel when you click Import on the RF Mesh Configs tab It allows you to navigate and import the configuration files to the fixed directory where they must be located in order for Field Pro users to download them to meters r n Import Comm Module Configuration Files EN Source Directory CAProgramData Browse Select one or more files to import m File Name Type Version Date Created W 00078108004EEF91 bin RF Mesh Configuration 5 001 008 1 4 2013 3 23 27 PM Y 0007810800604FA9 bin RF Mesh Configuration 5 001 008 1 4 2013 3 23 27 PM _ Y _ 0007810800604FBA bin RF Mesh Configuration 5 001 008 1 4 2013 323 27 PM 4 000781080092EE97 bin RF Mesh Configuration 5 001 008 1 4 2013 3 23 27 PM Sa loza oT Comes te 4 L Click the Browse button and navigate to locate the configuration files Click OK Check the files to be imported or use the Select All button To clear all selections click Clear All To return t
2. r n Validate Data File Configuration Lo a Display Differences Only __TTRF_JRF_TEST _Previous Max 3v4 0303905066 02132013084643 TOU Time Time Zone GMT 5 00 GMT 0 00 DST Switch Time 200 000 DST Switch Length 60 minutes O minutes E Security Require Enhanced Security False False Exception Security Model None None HAN Security Profile HAN IPP Default Security Profile HAN IPP Controlled Security Profile Require Signed Authorization False False Quantities Energy Quantities Energy 1 Whd Whd Energy 2 VAh Arih d Whr Energy 3 Unassigned Wh net Energy 4 Unassigned varhd Energy 5 Unassigned Unassigned Demand Quantities Demand 1 max Wd Demand 2 max VA Ariif d Demand 3 Extended Energy Quantities Extender Enarm 1 naeeim ned I Inaeeim ned Epot Pm He A A OpenWay Tools User Guide 112 Proprietary and Confidential Shop Manager 6 You may check the Display Differences Only box to display only the rows that have differences 7 To return to the main window click OK To print the results click Print To export the results click Export Import Programs The Import Program option is used to import meter programs into the programs database For example a metering expert can create program files and TOU schedules which are exported for use in the meter shop where meters are programmed The meter shop technician can then import the program file into OpenWay Tools A program do
3. Register Data Load Profile Data i Instrumentation Profile ua Voltage Monitoring Data Y Event Data 2 Communications Logs E HAN Event Logs 9o Network Status 0303960125 _06212012110740 oy xml Data File Viewer Configuration TOU Schedule Item i TOU Time TOU Schedule Time Zone DST Switch Time BST Switch Length Security Require Enhanced Security Exception Security Model HAN Security Profile InterPAN Mode Require Signed Authorization E Quantities E Energy Quantities Energy 1 Energy 2 Energy 3 Energy 4 Demand Quantities Demand 1 Load Control Disconnect Load Control Threshold Reconnect Method Register Operations Demand Interval Length Number of Subintervals Cold Load Pickup Time Power Dutage Recognition Time Test Mode Demand Interval Length Number of Test Mode Subintervals Time to Remain in Test Mode GMT 5 00 2 00 60 minutes False Standard C12 22 Security HAN IPP Default Security Profile Allow All Clusters False Whd Whr Wh net Wh max W d Not Enabled Arm for customer activation 5 minutes 1 O minutes 60 seconds 5 minutes 1 60 Register Data Register Data contains a listing of measurement readings from the meter The tabs that appear in Register Data are determined by the energies that the meter supports along with the energies selected in the meter program The Extended Self Read Registe
4. General Settings Field Pro Customizable User Interface User Access Policy Validation Tool Settings Enable User Specific Access Policies User Groups Capability Administrators Power Users Normal Users Normal Users 2 Normal Users 3 gt Manage System Settings v 7 P 7j El Options i clics Manage Configuration Files Iv E m m EJ Create Replica File Manage Data iv E E 7 E Comm Module Operations Iv 7 Bl E oO HAN Operations vj E m mo Meter Switch Operations vj al al al al Meter Programs EM E P ai ui A Reconfigure Meter v 7 rJ a El is OpenWay Data Files Firmware Download v O 7 O o Reset Demand Registers v al al m al rms Reset Billing Registers v al FI FI A sie Comm Module Files Reset Tampers v O 7 7 m Reset Activity Status vj m o al U rma Files Adjust Clock Y O m m m Clear All Meter Data v m m al a Activity Log Enter Exit Test Mode v 7 al Clear Firmware Download Event Log v E O a ai OpenWay Tools User Guide 163 Proprietary and Confidential Shop Manager Administrators can enable or disable access to the previously defined functional groups to these user access groups The Administrators group is a special group that provides access to all functionality This is the only pre defined group where the capabilities of this group are not user selectable Although the pre d
5. 76 OpenWay Field Pro Comm Module Operations Several options exist for OpenWay meters to communicate with the utility company When Field Pro logs onto a meter it determines what communication method the meter uses then offers options appropriate to that method Comm Module Configuration This window displays relatively static information about the meter s communication module any updates to the data are in response to user actions The fields that display vary depending on the communication mode of the meter fe OpenWay Field Pro So File View Options Help Comm Module Operations Itr n Sem ere Comm Module Configuration O o e Communication Status ltem Comm Module Neighbor List Comm Module Utility ID 0xC9 A Comm Module Version 0 013 Comm Module MAC Address DDEDAFAS Host Comm Module ApTitle Not Registered Master Relay ApTitle Not Registered est Coma Module Native Address 169799602010 Relay Native Address 000000 Multicast Addresses None Validation Stack Type RFLAN Last Stack Switch 1 1 1970 12 00 00 AM T tct IS E _ Comm Port COM4 Field Description Comm Module The type of communication module in the meter Cellular RF Mesh RFLAN RFLAN Master PLAN or third party Comm Module If the communication module is RFLAN and the RFLAN is enabled this field displays a numerical Utility ID identifier one byte assigned by Itron to an OpenWay customer and e
6. Device Status This window is accessible for all meters and lists the current status of many aspects of the meter The data is read only OpenWay Field Pro Le fn File View Options Help Meter Status Itr n j Davien Sinjan Device Status O O Device Configuration Item Meter Value Meter ID Device Activity Serial Number MFG Serial Number 0310213891 Software Revision 720 _ Device Errors Firmware Revision 6 000 053 Comm Module Version 27 003 001 Tast iko HAN ZigBee Module Version 3 002 010 Device Time Clock Not Enabled Time of Reading 9 17 2013 5 40 56 AM Load Profile Status Service Volts 2591 pied Operating Mode Normal Mode Time Zone GMT 0 00 f DST Enabled No r Previous Menu Supports Enhanced Blurts Yes o Minutes n Rotten N minutes xa Time remaining in session 43 36 E Field Description Meter ID This field is set aside for customers who want to identify a set of meters with an ID number This ID can be set in the meter at the time of manufacture by arrangement when purchased or you can set it manually using the Initialize Meter window of Field Pro Serial Number This field is set aside for customers who want to identify each individual meter with its own ID number This ID can be set in the meter at the time of manufacture by arrangement when purchased or you can set it manually using the Initialize Meter window of Field Pro MFG Serial Number An ID that uniquely identifies this met
7. Field Pro Change Utility ID Field Pro Change Cellular Gateway Field Pro Change ERT Utility ID Field Pro Send Diagnostic Command Field Pro Switch to OpenWay Mode Field Pro Switch to ChoiceConnect Mode Field Pro Add HAN Device Field Pro Set Data Delivery Config Gas Meter Field Pro Set Collection Config Gas Meter Field Pro Clear HAN Halt Condition Field Pro Decommission HAN and Reform Network after Delay Field Pro Decommission HAN and Reform Immediately Field Pro Drop Node Field Pro Enable HAN Joining Field Pro Disable HAN Pricing Field Pro HAN Move Out Field Pro Set HAN Multiplier Field Pro Update HAN Security Keys Field Pro Form Network Field Pro Halt Network Field Pro Connect Field Pro Disconnect Field Pro Connect with User Intervention Field Pro Service Limiting Mode Field Pro Initialize Meter Field Pro Reconfigure C12 18 Over ZigBee Field Pro Configure KYZ Field Pro Reconfigure LED Quantity Field Pro Reconfigure SiteScan Field Pro Reconfigure TOU DST Field Pro Activate Pending Table Field Pro Clear Pending Table Field Pro Clear All Pending Tables Field Pro Firmware Load Field Pro Download RF Mesh Configuration OpenWay Tools User Guide 165 Proprietary and Confidential Shop Manager User Access Capability Reset Demand Registers Reset Billing Registers Reset Tampers Reset Activity Status Adjust Clock Clear All Meter Data Enter Exit Test Mode C
8. Load Profile Data Voltage Monitoring Data Instrumentation Profile Data Comm Port COM4 The data file automatically contains configuration and register data Optionally you can include the following additional information Select any combination of check boxes to include more data Note that the more data that is included the longer it takes to create the file e History and Event Log Data e LAN and HAN Log Data e LAN and HAN Network Data e Load Profile Data e Voltage Monitoring Data e Instrumentation Profile Data available only on Hardware 3 0 and 3 1 meters Field Pro saves the data file to the location specified in Shop Manager To change this location go to Shop Manager OpenWay Data Files panel then click Change Directory Your selection appears at the top of the window in the Data File Directory field Note When creating a data file from an OpenWay ICM cellular meter the inclusion of ERT related data depends on the meter s configuration If the meter is configured to support ERT data the data is included in the file Otherwise all ERT related data is excluded from the file OpenWay Tools User Guide 36 Proprietary and Confidential OpenWay Field Pro Create CRF File Use this window to perform contingency reads a function provided for the situation where your meter network has lost the ability to communicate with an OpenWay meter and you must send field personnel to the premises
9. O Previnus Menu Device Errors The Device Errors window shows active Diagnostic Non Fatal or Fatal errors Fatal Errors Error Message Description Fatal Error 1 The meter has detected a problem with the program memory If this error occurs program the meter and check for proper operation If the error continues to exist return the meter to the factory for repair Fatal Error 2 The meter has detected a problem with the RAM If the meter detects a problem with the RAM return the meter to the factory for repair Fatal Error 3 The meter has detected a problem with the data flash If this error occurs program the meter and check for proper operation If the error continues to exist return the meter to the factory for repair Fatal Error 4 The meter has detected a meter processor communication failure While this is displayed as a fatal error it does not shut down the meter This error occurs when communications are interrupted between the meter processors Fatal Error 5 The meter has detected a power down error If this error occurs program the meter and check for proper operation through two complete power down and power up sequences If the error continues to exist return the meter to the factory for repair Fatal Error 6 The meter has detected a problem with the file system If the meter detects this problem return the meter to the factory for repair Fatal Error 7 The meter has detected a problem with the operat
10. OpenWay Tools User Guide knowledge to shape your future Identification OpenWay Tools User Guide 15 August 2014 TDC 1072 009 OpenWay Tools 3 51 Copyright 2008 2014 Itron Inc All rights reserved Confidentiality Notice The information contained herein is proprietary and confidential and is being provided subject to the condition that i it be held in confidence except to the extent required otherwise by law and ii it will be used only for the purposes described herein Any third party that is given access to this information shall be similarly bound in writing Trademark Notice ron is a registered trademark of Itron Inc All other product names and logos in this documentation are used for identification purposes only and may be trademarks or registered trademarks of their respective companies Suggestions you have comments or suggestions on how we may improve this documentation send them to TechnicalCommunicationsManager itron com For more information about Itron or Itron products see www itron com you have questions or comments about the software or hardware product contact Itron Technical Support Services Contact Telephone Support 1 877 487 6602 Email Support support itron com Web ltron Access support itron com Contents Chapter 1 Introduction to OpenWay Tools ceeeeeeeeeeeeeeenennn 1 NT epe scii oo No c EM 1 ion UN o y SEES 1 haper 2 Op nWay HERE Dar 2
11. Select Activity Log Filters C Display only failed activities Date Range Filter C Filter Events by Date Earliest Date to Display Latest Date to Display PATA i Cancel im Hep Select Items to Display By selecting the Select Items to Display menu on the view s topic bar you can customize contents of the activity log display You can include or exclude all of the data items except event time that are included in the activity log Display of the event time field is mandatory and cannot be disabled Activity Log Display Items Select Items to Display E Unit ID v Serial Number iM Activity v Activity Status IC Configuration Data L Configuration Data Version C Result File IL Application C Application Version Machine Name CO User ID Cancel Help OpenWay Tools User Guide 155 Proprietary and Confidential Shop Manager System Settings System Settings includes options that allow you to save changes to the settings undo changes and create replica files It has four tabs e General Settings on page 156 e Field Pro Customizable User Interface on page 162 e User Access Policy on page 163 e Validation Tool Settings on page 167 Click Save Changes to save any customizations made to the System Settings To undo any customizations click Undo Changes System Replication is the process of setting up a new system on another PC using the same system defaults and option
12. e Clears Demand Reset Count e Display Demand Reset Count e Clears Outage Count e Display Outage Count e Clears Program Count e Display Program Count e Clears Inversion Tamper e Display Inversion Count e Clears Removal Tamper e Display Removal Count e Clears Event Log e Display Event Count OpenWay Tools User Guide 175 Proprietary and Confidential CHAPTER 5 ZigBee Device Manager ZigBee was created to address the market need for a cost effective standards based wireless networking solution that supports low data rates low power consumption security and reliability ZigBee Protocol is the set of specifications built around the IEEE 802 15 4 wireless protocol For more information on ZigBee ZigBee Protocol and the ZigBee Alliance refer to the ZigBee Alliance website http www zigbee org The ZigBee Device Manager application consists a single view displaying the status of the Radios Starting ZigBee Manager From the Windows Start menu select Programs OpenWay Tools ZigBee Device Manager Be sure that a ZigBee dongle is attached to the PC before you open the ZigBee Device Manager Navigating the ZigBee Manager Navigation in the ZigBee Device Manager is mouse driven Hyperlinks allow you to automatically open existing radios The following buttons are available on all windows Icon Description Field Pro Launches Field Pro to communicate with meters ZigBee Manager Launches the ZigBee Device Man
13. 15 minutes OpenWay Tools User Guide 47 Proprietary and Confidential OpenWay Field Pro Time of Use Seasons A season is a period of weeks during the year when a particular rate structure is in effect One active season is programmed into the meter at any given time Additional seasons are stored in the pending tables of the meter configuration Time of Use Seasons gives a graphical depiction of the rate and output assignments for all of the day types for each of the seasons defined in the Time of Use schedule You can view the season change dates and advance the display to show each of the available seasons using Next Season and Previous Season This window is disabled if the meter is not configured for Time of Use Rate E is reserved for Critical Peak Pricing o The TOU Reconfigure process can take up to a minute to appear in the meter You must log off and log back onto the meter to see any more seasons or status values Critical Peak Pricing Critical Peak Pricing CPP is an extension of Time Of Use TOU scheduling From the meter s perspective CPP is just another TOU rate In OpenWay CENTRON meters CPP is activated and deactivated through the use of pending tables The Collection Engine activates CPP by sending an activation message This message contains e The day schedule information for the day hour minute and CPP rate for the activation e The day schedule information for the day hour minute and normal
14. Field Pro Customizable User Interface essssssessssseseeeneene nennen 162 USAS POO E A 163 Initial Setup of User Accounts ssssssssesssssssssesenee entere nnns nnne nent 164 Chapter 4 Validation Tool Settings eceeereeeeeeeeeeeeennn 167 Log in to the Signed Authorization Server sssssssssssssesesee entente enne nnns 167 SoC E AA ES 168 Dp uci eM DC ASA 169 mi ubg 169 Posut DISCO P 169 GAMMA D MOD m 170 xu 170 PO canadian A X 170 ij A 171 System setti sin asap MANS Ls ne rera oct Den t dan 171 e PER n 172 DES S oodd ilb cei iino beri ax ica tv aiat ete so dace Lp Re Rd ERG UR utn 172 clas PD ME T T LT T 173 how TT tl A RO 173 CANA Pe 174 MANTE e Dd RTT TT 174 EASA UC ONPE NR ETE OO 175 A A A aaa 175 CEA AU os ii oia osea 175 Chapter 5 ZigBee Device Manager cessere eeeeeeeeeenn eren nnn 176 STN IQS oe NS sica ada A AA A 176 Navigating tne ZigBee Maragal cssc devise E AAA ca aud e RR 176 OSMA ISO USO em 177 nis Mem EUN E 177 icis ET I 178 OpenWay Tools User Guide vii Proprietary and Confidential Contents A o codi on REM REF Fn RD HERUM CDM CN ROC RN 179 OpenWay Tools
15. Shop Manager RF Mesh Config files are downloaded through the meter s register to the comm module They contain the security certificate that authenticates communication onto the IP network giving the meter permission to talk to the OpenWay Collection Engine Itron provides one RF Mesh Config file for each meter in your network m c OpenWay Shop Manager c E Comm Module Files RF Mesh Configs PPP Keys RF Mesh File Directory C Program Data Itron Metering OpenWay Replica Comm Module Files BIN Version Min HW Max HW Date Created o aad 5001 008 3 060 3 080 1 4 2013 3 23 PM 7 5 001 008 3 060 3 080 1 4 2013 3 23 PM 0007810800604FBA bin 5 001 008 3 060 3 080 1 4 2013 3 23 PM 000781080092EE97 bin 5 001 008 3 060 3 080 1 4 2013 3 23 PM 2 Clear All Select All A LL d The RF Mesh File Directory is a fixed location to hold all RF Mesh Config files Click Import to navigate and move the files to this location r OpenWay Shop Manager kelak Comm Module Files RF Mesh Configs PPP Keys PPP Key Directory C AProgramData ltron Metering OpenWay Replica Comm Module Files PPP Date Created CIII 1 4 2013 3 23 PM 7 0007810800604FA9 ppp 1 4 2013 3 23 PM pem E 0007810800604FBA ppp 1 4 2013 3 23 PM B o Nay Data Files E 000781080092EE97 ppp 1 4 2013 3 23 PM
16. Use Field Pro to see recent HAN events when you are logged into the meter or create a data file and use Shop Manager s Data File Viewer HAN Event Log Summary This window displays the total number of each type of HAN event stored in the meter both upstream from the HAN device to the meter and downstream from the meter to the HAN device f OpenWay Field Pro File View Options Help HAN Events 1 Itr n Fi HAN Event Log Su a HAN Events Summary 9 e o e F2 Ever ane E Upstream HAN Events F3 HAN DRLC Device Added events logged Device Dropped O events logged Device EUG Changed D events logged FO Device Joined D events logged DRLC Delivery Failed 0 events logged HAN Communication has Exceed 0 events logged Load Control Opt Out D events logged Load Control Status O events logged Management Leave Requested Logging Disabled Message Confirmation D events logged Message Delivery Failed 0 events logged Ping Event 0 events logged Price Acknowledament 0 events logged Price Delivery Failed 0 events logged State Changed D events logged Submetering Bubble up Data Miss D events logged E Downstream HAN Events Comm Port COM4 OpenWay Tools User Guide 21 Proprietary and Confidential OpenWay Field Pro Supported HAN Upstream Events Device Added The meter logs this event when a new device is provisioned to the meter This event only happen when a new device is added Device Dropped The meter logs t
17. 21 2012 11 05 AM 6 21 2012 11 05AM 5 21 2012 11 05 AM Min Value 0 0 0 Time of Min 6 20 2012 12 20PM 6 20 2012 12 20 PM 5 20 2012 12 20 PM 6 20 2012 12 20 PM Total Value D 0 0 0 Configuration Data Average 0 00 0 00 0 00 0 00 Register Data d Instrumentation Profile Voltage Monitoring Data Y Event Data D Communications Logs A HAN Event Logs Qo Network Status The Load Profile functionality is designed for use in billing and load research applications where multi channel high resolution data is needed Load Profile Data contains two tabs e Profile Summary e Interval Data Each of the tabs contains summary information about the load profile data using the following statuses Status Definition Cause A Time Adjustment The meter time was adjusted during the specified interval When A appears you also see a status of K L or S indicating whether the time adjustment caused an interval to be skipped or to be longer or shorter than normal D In DST The interval occurred during Daylight Saving Time K Skipped Interval The interval was skipped and no data was recorded Intervals can be skipped due to either a power outage or a time adjustment during that interval L Long Interval A time adjustment occurred during the interval causing it to be longer than the normal interval length O Outage An outage occurred during the specified interval The minimum ou
18. 28 2012 9 54 21 AM State Changed 00000000 001DB700000330FC Previous State Pending New State Not Registered 3 28 2012 10 29 19 AM 3 28 2012 9 56 07 AM State Changed 00000000 001DB700000330FC Previous State Not Registered New State Network Up 3 28 2012 9 56 25 AM State Changed 00000000 001DB700000330FC Previous State Network Up New State Registration Success HAN Event Logs 3 28 2012 10 09 55 amp M Device Added 00000000 00158D00001AABFC f f 3 28 2012 10 09 554M State Changed 00000000 00158D00001AABFC Previous State Pending New State Not Registered 3 28 2012 10 10 34 AM State Changed 00000000 001586D00001AABFC Previous State Not Registered New State Network Up 3 28 2012 10 10 50 4M State Changed 00000000 00158D00001AABFC Previous State Network Up New State Registration Success a Configuration Data 3 28 2012 10 19 06 AM Ping Event 00000000 00158D00001AABFC In Progress 3 28 2012 10 22 32 AM Ping Event 00000000 001DB700000330FC Success Register Data 2 Communications Logs 9o Network Status HAN upstream events are communications from a home s HAN devices to the meter Field Description Time The date and local time on the meter when the event occurred Event The supported events For more information see HAN Event Log Summary UserID Reserved for future use HAN Event ID An ID number that uniquely identifies this event at this meter at this date and time MAC Address Ide
19. 8 14 2012 10 36 AM 0303189252 07262012114536 xml 8 14 2012 10 36 AM T 0303189252 07262012114736 xml 8 14 2012 10 36 AM 0203189252 07262012114917 xml 8 14 2012 10 36 AM T 0303189252 07262012115137 xml 8 14 2012 10 36 AM 0303189252 07262012115340 xml 8 14 2012 10 36 AM T T 0303189252 07262012115552 xml 8 14 2012 10 36 AM 0203189252 07262012115700 xml 8 14 2012 10 36 AM E 0303912399 06252012044034 xml 8 14 2012 10 36 AM T 0303960125 06212012110740 xml 8 14 2012 10 36 AM 0303960125 06222012044433 xml 8 14 2012 10 36 AM 0303960125 10012012095247 xml 10 1 2012 9 53 AM Select All Clear All L d The Data File Directory field shows the location where Shop Manager is currently looking for the OpenWay Data Files You can modify the location by clicking Change Directory on the left side of the window For more information see Change Data Directory o Files are created in the Data Upload Directory as noted in the Current Directory on the Change Data Directory Dialog The file name Unit ID and Date Created are displayed for the OpenWay data files The file names are hyperlinks that open the data file in the Viewer when clicked Opening OpenWay Data Files To open an OpenWay data file do one of the following e Click the check box next to the file in question and then click Open on the left side of the window e Click on the hyperlink file name of the OpenWay data file This opens the data file in the OpenWay Dat
20. A A A EU S cest EO a 2 AA OA ER sara ro tat suena hela nash A S A eda ub E a os 3 E E ea ToS 4 FS MEN wm Pc E EDT 5 pi dig M MEM EC Pr ET 5 oriri D MT eR od 6 aadi In n ER 8 seou ge in 8 HAN cina s emm 9 SB hii Tic mc erga aia 9 standard G eTe Opheal SOUR ii 9 Enhanced Opica Smut rie 10 OpenWay Signed Authorization for Meter Access sse 10 Signed Authorization method 1 HTTPS with Username and Password 11 Signed Authorization method 2 Active Directory Validation suse 11 WB elles ce Le EU os ote eit peice errr te erren erent RE Dee IR db Perr hr a er ee Pete s per rere dd 12 Log into the Signed Authorization Server os iccecscecascrccvissenacyiecnesisioneraayassacsdacnenanniecaweevaas 12 Collection Engine up Et 12 GpenWay Tools Sonia 13 Enhanced Security Business POS di 13 Security Procedure for Return Material Authorization RMA ssssssseees 13 A n M 14 FACS Logon SED A 15 Canadian Meter VRC Mem 15 Ga PTOI CG BUNS ii 17 Eere a lp CR 17 Gas Meter QUEUCO COMINO cer td ise c rates REPE UEM EE bue UL Pa ines 18 Sel Data Deliver Respice 18 oer tollecuan Config GO sasas aiarar tb rn aa OE aE ere EEEn ANEN 18 PAN OPAT A ETT EM 19 HAN Module SUID ir AN ela nra bn LS Ae rdi Mee 19 Quiet ModE EM P eg 20 HAN Eveni OVEA I AA EAA pieces 21 HAN Event Log
21. B and or C appear in this column to indicate which phase s experienced the sag Thresholds can be set up in the meter program to indicate when events should be logged for sags and swells Graph tab Shows the voltage so that you can look at the data over time for sags or swells in the data For more information see Voltage Quality Sags and Voltage Quality Swells Interval Status Codes Status Definition Cause B Time Adjusted Backward The meter s time was adjusted backward during the specified interval D In DST The interval occurred during daylight saving time F Time Adjusted Forward The meter s time was adjusted forward during the specified interval I Invalid Service Type The current service type is not valid the meter may be wired improperly L Long A time adjustment caused the interval to be longer than the specified interval length O Outage An outage occurred during the specified interval The minimum outage length that can cause this status code to be recorded is specified in the Collection Engine in the load profile section OpenWay Tools User Guide 126 Proprietary and Confidential Shop Manager Status Definition Cause P Partial A time adjustment caused the interval to be shorter than the specified interval length S Skipped The interval was skipped either due to a outage or a time adjustment during the specified interval No data was accumulated during this interval T Test Mode The meter was in test mode at some
22. Files RFLAN a rc LLL RF Mesh H ChoiceConnect Single Phase ITRD UG rma Files 5 Range Extender 6 M2 Gateway a Activity Log amp SL7000 fem 8 HAN Device 7 u EM L d The Select Active tab displays all OpenWay hardware supported by OpenWay Tools Open the nodes to drill down to the particular device for which you need firmware When you highlight it the window displays all firmware files located in the folder shown in the Firmware Directory field that can be loaded to the selected hardware Click the Active check box to make the firmware file visible to Field Pro users The Delete option is available whenever at least one file is selected Import is always available For more information see Downloading firmware to a meter using OpenWay Tools on page 71 For more information about OpenWay hardware refer to the Technical Reference Guide for that device Delete Firmware The Delete Firmware option is available if at least one firmware file is selected When you click this option you are prompted to confirm the deletion of the firmware file After the confirmation the firmware files are removed and the list is updated OpenWay Tools User Guide 145 Proprietary and Confidential Shop Manager Import Firmware This dialog opens from the Shop Manager Firmware Files view when you click Import It displays all firmware files located in the Source Directory field Th
23. Firmware 7 AMI_HW380_REG_ITRF_005_005_043 bin RFLAN Fimware E TrfectaCommModule 0 13 77 AppHeaderlTRD HW3 1 bin RF Mesh Firmware 7 cg mesh ftest TRDPKG 5 0 40bHK 46 55 10bf9f3 tron30 bin 12 4 GZ Fimware A C None available ge Extender Firmware None available Comm Port COM4 ab B 4 If the meter is HW 3 1 it has register firmware version 005 005 xxx and its comm module has RFLAN firmware this window displays both RFLAN and RF Mesh firmware allowing the meter to be migrated to the IPv6 network Register firmware version 005 005 xxx is dual stack firmware able to communicate with comm o modules loaded with either RFLAN firmware or RF Mesh firmware Once a meter s comm module is switched to RF Mesh firmware no mechanism is provided to switch back to RFLAN For more information see Migrating a Meter from RFLAN to RF Mesh on page 72 OpenWay Tools User Guide 70 Proprietary and Confidential OpenWay Field Pro Select the firmware file to be downloaded by selecting the check box e Register Firmware e RFLAN Firmware e RF Mesh Firmware e ZigBee HAN Firmware HW 2 0 meters only e Display Firmware HW 2 0 meters only e 2 4 GZ Firmware the meter passes the firmware to this device e Gas Range Extender Firmware the meter passes the firmware to this device In order to appear on this window firmware files must be marked as Active in Shop Manager and they
24. Initialize Device function is disabled If a change is required contact Itron Customer Support to have a custom configuration file created Meters that began with ChoiceConnect firmware v0 30 xx were injected with security keys supported by Itron Security Manager ISM and can migrate forward to AMI smart grid meters on RFLAN or RF Mesh networks OpenWay Field Pro allows these meters to be reconfigured if the configuration is ChoiceConnect compliant e If Time of Use is enabled it supports 25 year TOU Schedule e no self reads on season change e all demand resets on season change are set consistently e If load profile is included in configuration interval length must be 15 minutes Upgrading firmware OpenWay Field Pro enforces the following sequence when upgrading firmware in CENTRON Bridge meters 1 Upgrade the register firmware 2 Load a configuration file that is ChoiceConnect compliant 3 Upgrade the ChoiceConnect firmware OpenWay Tools User Guide 100 Proprietary and Confidential OpenWay Field Pro ChoiceConnect Comm Module Configuration This window is accessible when you are logged into a CENTRON Bridge meter It displays information about the ChoiceConnect communication module lolx File View Options Help ChoiceConnect Itr n F1 s ChoiceConnect Comm Module Configuration 0000 F2 Tem Comm Module F3 s ChoiceConnect Comm Module Version F4 F9 Field Description Comm Module Displays the
25. LAN Test Settings 0xC9 10 0 0 43 1153 Not Set is Cell Test 2 Cellular Test Settings Not Set 192 168 1 2 1153 Not Set C ok C Hep canca Field Description OpenWay Tools User Guide 160 Proprietary and Confidential Shop Manager Field check box Group Name Description RFLAN Utility ID Cellular Gateway ERT Utility ID Description The Add button is enabled when no check boxes are selected unless there are already five groups set up Click the Add button to navigate to the Add Identification Settings Group dialog and create a new group Select one checkbox to enable the Edit button and navigate to the Edit Identification Settings Group dialog and modify an existing group Select one or more check boxes to enable the Delete button The selected group s are removed immediately with no verification message Displays the short name for the group Displays the description that indicates the purpose of the group Displays the RFLAN Utility ID that meters in this group are use If Not Set displays there are no meters in this group that transmit data via RFLAN Displays the Cellular Gateway that meters in this group are use If Not Set displays there are no meters in this group that transmit data via cellular gateway Displays the ERT Utility ID that meters in this group are to be configured with If Not Set displays there are no meters in this group that transmit data via ERT Add or Edit Identification Setting
26. Manager Field MAC Address Synch Merit RSSI LPD Level Transmit Window Receive Rate ERT Data Description The unique number assigned to the meter by its manufacturer to identify the device s Internet Protocol IP network adapter Indicates which neighbors are good to synchronize with lowest being the best The values used to calculate the Synch Merit are GPD LPD Level Cell Size Indicator and Receive Rate Received Signal Strength Indicator is a measurement of the power present in a received radio signal It is formatted as a single signed byte and is measured in decibels per milliwatt dBm e 100 is very poor the hardware may have trouble turning the transmission into meaningful data and there will be many dropped packets e 70 is average e 50 is approaching saturation Local Average Propagation Delay LPD values are used to sort and select neighbors They are used to select the best access for synchronization or to make a choice between different available cells The network layer uses these values to choose the best path for routing packets The number of hops from this neighbor to the cell relay Cell relays display 1 in this column The time slot when this neighbor is to send its next packet It is measured in units of 150 milliseconds The purpose is to randomize the timing of transmissions Counts the number of good messages the meter has received from this neighbor to a maximum of 255 T
27. None in order for the Start button to be active Probe Use this option to identify the optical probe model used at your utility The model that you select determines the voltage on the PC s RS 232 serial port connector pins to the optical port cable and determines how RTS Request to send and DTR Data Receive are set for communications Choose the model of the optical probe that will be used most often for direct connect communication with metering devices The following table shows the data values and optical port head types for the different optical probe models Optical Probe Model RTS Value DTR Values Optical Port Head Type Generic 1 Non powered 0 low 0 low Generic 2 Powered 0 low 1 high US Microtel 300 0 low 0 low DIN US Microtel 500 0 dow 0 dow ANSI OpenWay Tools User Guide 170 Proprietary and Confidential Validation Tool Settings Optical Probe Model RTS Value DTR Values Optical Port Head Type US Microtel 600 0 dow 0 dow ANSI GE SmartCoupler SC1 0 dow 0 dow ANSI Schlumberger no longer manufactured 0 low 1 high ANSI Schlumberger France 0 low 1 high DIN Schlumberger Spain 0 low 1 high DIN o For the Abacus Electrics A6Z cable select Generic 2 For the Abacus Electrics A7Z cable select Generic 1 Rate Select the baud rate for the system to use to log on to the meter The same baud rate is used for both receiving and transmitting data Supported rates include e 9600 e 1
28. See an image of the way the currently open window will print Print Choose a printer and print preferences Exit Log off the meter and close the Field Pro application View Menu The View Menu contains the following options Field Description Font Size Choose small medium or large text Communications Log View the Communications Log Font Size This option allows you to change the size of the text between Small Medium and Large To change the font size go to View gt Font Size and select the desired value You may need to resize the Field Pro window and scroll to see all data OpenWay Tools User Guide 5 Proprietary and Confidential OpenWay Field Pro Communications Log The Communications Log displays all raw data of the optical communications between the meter and OpenWay Field Pro and is helpful when trying to diagnose problems It is a record of activity during the most recent Field Pro session with the time expressed as minutes seconds and milliseconds from the beginning of the session The amount and type of data depends on the options selected under Communications Logging It is accessible only when you are not logged onto a meter Each time you log onto a meter the previous log is deleted and a new log is created To access this window start at the Logon window and select View Communications Log TO OpenWay Field Pro leia File View Options Help Logon Menu E Itr n Fi Logon Communications Log Con
29. Sumi ii Ria 21 nulo a em E 24 HAN DRCG RSS SS aii Ta 25 OPI orania ia EE AE E ET 25 ape aprum T ST I E UE UT 25 Update HAN Securiy I BUE s ccena decenni etc ad vr epoca qa ca Rr d DU d Ree 26 ES ids EUR EE TO S LES ELTE 27 A A aa EA iai 27 OpenWay Tools User Guide iii Proprietary and Confidential Contents ESTO karo ENE ii Rex DO AE ET A c Rb 28 Ex ebar ASS o m m TT 28 POG AAN DOI ER EE UI tm 29 Hecontigne 18 15 1 vr ZI ad 31 POLEN uit IM cA uL EIL IE I Mera eee EY 31 DARIA PEO c a 31 A ASA a A e eo eee Ee 31 Un A a M LIC mene Rt 31 Gleba HAN Hall ai a EDAD LIEU 32 Pipes Stack Rasal N QC 32 sr cmimbss gd OPIONS aida da 34 TX SE CVV IO ia 34 cea cuc Anor Dolay NM e I P 34 Formi Neno RESET URDU T E 35 xb iris TTE TT E o DERE 35 Meier BITTE m E TEE 36 Create Data Plica 36 E A Sean the N a 37 Normal Display ROgIStOrS me 37 Test Display FRegislerS cid 38 urit esii ea EA 38 Extended Energy RegistorS e naan aa aia a na a eia iai 39 ames at Demand RESE aia 39 NERS ESI AUIS VACS aec tee i aN bane bastante iaaii 40 a Deoa PP 40 Extended Sel Read Dala iia iaa 41 WE Mar DAMAS il ti iii la 41 RS iii TUER 42 A I EET O 42 Deica Cornou a ctor orca ith ben a dabo dene bas ucc cda i bas unde pean aloe S debug 43 PRN eds M PP Po D m 44 O 44 co A T IT 46 Tia or ATE trat ita isa 46 oc A O T T TERT 48 ica xcd ic ita dia ia 48 Halidar Cada ia 48 EST A A UN ee ee 49 Load PEO STADE A A A A AS 49 e LE MEE TOT 5
30. Unknown Logon Failed Meter timed out 5 28 2008 11 07 AM Unknown Logon Failed Meter timed out 5 28 2008 11 08 4M Unknown Logon Failed Meter timed out 5 28 2008 11 08 4M Unknown Logon Failed Meter timed out 5 28 2008 11 08 AM Unknown Logon Failed Meter timed out 5 28 2008 11 10 AM Logon Success 5 28 2008 12 57 PM Unknown Logon Failed Meter timed out 5 28 2008 12 57 PM Logon Success e Meter Programs 5 28 2008 2 29 PM Logon Success 5 29 2008 8 50 AM Logon Success is OpenWay Data Files 5 29 2008 4 47 PM Logon Success 5 29 2008 4 53 PM Logon Success hoj Firmware Files 5 30 2008 9 11 AM Logon Success 5 30 2008 4 48 PM Unknown Logon Failed Meter timed out 5 2 2008 9 25 AM Logon Success 6 2 2008 9 32 AM Create EDL File Failed Meter timed out e pce alls 6 2 2008 9 34 AM Logon Success 6 2 2008 2 37 PM Logon Success R 2 2nfi8 2 40 PM Lanon Seress OpenWay Tools User Guide 152 Proprietary and Confidential Shop Manager To View an Activity Log Open the Shop Manager application Start Programs OpenWay Tools Shop Manager Go to the Activity Log tab on the left side of the window 1 2 3 Click on the hyperlink of the Event Time to open the Activity Log 4 To limit the number of activity logs shown on this window click Filter Events on page 155 or Select Items to Display on page 155 Possible fields that can be displayed are listed below Field Event Time Unit ID Serial Num
31. User Guide viii Proprietary and Confidential CHAPTER l Introduction to OpenWay Tools OpenWay Tools is a group of applications used to program read and diagnose Itron OpenWay CENTRON meters It consists of several major software tools that are explained in the following sections e OpenWay Field Pro e OpenWay Shop Manager e ZigBee Device Manager e OpenWay CENTRON Validation Tool Using OpenWay Tools Help You can display a help topic for any window in OpenWay Tools by clicking the Help button on the window or by pressing F1 You can display help for the Field Pro application by selecting Index from the Help menu on the menu bar In the help window use the Contents Index and Search tabs to find the information you need quickly and easily Itron Secure Website The Itron Access website provides a convenient way to obtain software and product literature If you have never logged into Itron Access you must first set up your user account Itron authorizes you to perform specific functions on the secure web site based on your login ID Contact Itron Customer Support at 877 487 6602 or support itron com if you have questions To locate files on Itron Access 1 Log into Itron Access https access itron com If you do not have an account click Create a New Account 2 Click Support Services then Product Downloads 3 Click the drop down arrow in the Product drop down box to see your entitlements the pro
32. Zone is provided Current Device Time Indication of mismatch if variation from PC time exceeds time difference if it is provided Device Errors If any present this is treated as an error None Found displayed otherwise Minutes on Battery Date Last Programmed Date of Last Demand Reset Date of Last Outage Date of Last Test Normal Kh Load Profile Running Enhanced Blurts MeterKey Enabled Single phase only Basic or Advanced Polyphase MeterKey enabled Polyphase only This test validates the meter against the selected program and requires the program file that was used to configure the device A valid program must be provided or the test option cannot be executed The following items are displayed in the test results e Passed If no discrepancies e List of discrepancies and a count if there are any validation errors Show Normal Display This test shows the normal display list as displayed in OpenWay Field Pro No validation occurs during this test There are no inputs required for the test The following items are displayed in the test results e Display the Normal Display List as it is shown in OpenWay Field Pro OpenWay Tools User Guide 173 Proprietary and Confidential Validation Tool Settings HAN Radio Test This test attempts to establish communications to the meter using the ZigBee radio In order for this test to succeed the ZigBee radio must be enabled in the meter communications
33. a device name in the system Generally this number is assigned by Itron and used for tracking purposes Meter Type The common name of the meter such as OpenWay CENTRON Advanced Poly Comm Module MAC If the meter is connected to an RFLAN network the last characters of the meters MAC address display These Address are also printed on a sticker on the face plate of the meter above the display If the meter is connected to an RF Mesh IPv6 network The meter s physical address displays the address of the endpoint which begins with the IPv6 address of the CGR connected grid router and ends with the last six digits of the device s MAC address ZigBee HAN MAC The full MAC address of the meter includes 000781 which identifies it as an Itron device Address Hardware Version A value assigned to a meter platform and type that allows the meter to determine which firmware is appropriate 2 000 HW 2 0 singlephase 2 050 HW 2 0 polyphase 3 000 HW 3 0 singlephase 3 050 HW 3 0 polyphase 3 060 HW 3 1 singlephase 3 080 HW 3 1 polyphase Register Firmware The version number of the firmware loaded on the meter which controls the meter register Version Comm Module The version number of the firmware loaded on the meter which controls the communication module Firmware Version ZigBee HAN The version number of the firmware loaded on the meter which controls the ZigBee HAN module Firmware Version Comm Module IP This field appears only if you are
34. a large amount of data stored or there was a time adjustment backwards If this occurs frequently for load profile data try using a smaller pulse weight The Voltage Monitoring Data window displays the meter s voltage levels during voltage monitoring intervals which can be different in length from meter intervals The meter s configuration program determines whether voltage monitoring data is recorded 0304247223 07252013085046 xml Data File Viewer mer Summary Interval Data Graph Vh Phase A VPhaseA Interval Status Vrms High Threshold Vrms Low Threshold 723203 ooo 2 00 AM 2 10AM 6675 80 100 DS 2 15 AM 20100 241200 D 220 AM 20100 241 200 D 225 AM 20125 241500 D 230 AM 20100 241200 D 2 35AM 20125 241 500 D 240 AM 18100 217200 DS Qi Configuration Data 245 AM 20100 241 200 D 2 50 AM 20 125 241 500 D Register Data 2 55 AM 20 125 241 500 D 3 00 AM Load Profile Data 3 00 AM 20100 241 200 D 3 05 AM 20125 241 500 D 1 3 10AM 20100 241200 D 3 15AM 20125 241 500 D Y E 3 20 AM 20125 241 500 D 325 AM 20125 241 500 D 3 30AM 20100 241200 D ES 3 35 AM 20125 241 500 D Xon renttons 340 AM 20125 241500 D Q Network Status 3 45 AM 20125 241 500 D 3 50 AM 20 125 241500 D 4 M r OpenWay Tools User Guide 125 Proprietary and Confidential Shop Manager Summary tab Number of Intervals The number of voltage mo
35. an empty function key is selected then you can click the Add Menu button A dialog is displayed to allow you to enter the title for the new menu up to 80 characters The menu is added to the layout and the eight empty function keys are displayed You are only allowed to create menus down to the third level If and empty function key is selected on a third level the Add Menu button is disabled The Edit Menu button allows you to change the name used for the menu in the Field Pro Screen Layout tree control up to 80 characters Features and empty menus can be removed from the tree control by selecting the feature menu and clicking Clear or by hitting the Delete key Menus with items can be deleted by clicking the Delete Menu button The Add gt gt button allows you to move a feature to the OpenWay Field Pro menu set The Clear lt lt button allows you to remove a feature from the OpenWay Field Pro menu set The features can be moved throughout the layout by using the Move Up and Move Down buttons Items within a menu cannot be moved outside of the menu The top most items in a menu can only be moved down and bottom most items in a menu can only be moved up You can also move an entire menu either up or down User Access Policy User access groups allow you to map access policies to groups of users simplifying the administration of user accounts OpenWay Shop Manager Eg ios System Settings
36. change this value to Yes you must create a new configuration file in the OpenWay Collection Engine and re initialize the meter 2 For Integration Associates ZigBee dongles only check for the following also on the HAN Module Configuration window e HAN Joining Enabled You can change this value with the Enable HAN Joining function 3 Navigate to the Validate HAN Keys window and click F1 Validate If the validation fails contact Itron Customer Support to get a supplemental install that overwrites the default network key with a customer specific network key If Options Logon via ZigBee is disabled the problem may be with the ZigBee dongle e Make sure the dongle is fully engaged in the USB port e Make sure the correct drivers are installed for the dongle Canadian Meter Overview All electric smart meters that are deployed in the Canadian market are sealed in accordance with Measurement Canada s requirements of the Electricity and Gas Inspection Act and Regulations Measurement Canada requires two types of seal on Canadian smart meters e One is the physical seal which prevents physical tampering to the interior adjustments or controls of a meter e The other is the software seal which prevents reprogramming resetting or modifying billing registers OpenWay Tools User Guide 15 Proprietary and Confidential OpenWay Field Pro Only demand quantities can be reset on a physically sealed meter Once a Canadian
37. device that supports DRLC Load Control Status The meter logs one event each time a HAN Device indicates that a Load Control Status has been triggered on the device Since this event covers several conditions there could be several of these per DRLC event per HAN device depending how HAN events are configured at your utility Message Confirmation The meter logs one event each time it receives a confirmation message from a device The meter could receive several confirmations for every message sent since there could be multiple devices in the home that display and confirm messages Message Delivery Failed The meter logs this event if the head end is unable to deliver a text message to a HAN device The event includes the MAC address of the specific device that did not respond to the text message Ping Event The meter logs this event to indicate that a device was pinged The argument data indicates the result of the ping operation One event is logged per device pinged Price Acknowledgment The meter logs one event each time it receives a price acknowledgment from a HAN device For every price that is published to the meter several confirmations could be logged depending on how many devices are present that support price acknowledgment OpenWay Tools User Guide 22 Proprietary and Confidential OpenWay Field Pro Price Delivery Failed The meter logs this event if the head end is unable to deliver a new price to a HAN device The
38. e E T 125 voltage QUIE SIS naa 127 Voltage Qui Sl RES 128 ai RECIPI D MT 128 p ARTIS EEUU m Um 128 chc ePi Ree P UU ET 129 ig 3B aM T i Rai 130 oa xcd ar AAA a e e a 181 RANET LO DP E S UU T 132 hierro 187 ER OA wee e UT 139 eret cc Dala ss ios 141 Hilos 35 141 Hilo n 142 wo c r eee nr nee ey ee oe ee ee ne er ree ere ree cet ere reer 142 ASUS IMINO e Rm 143 HENO Mee m 144 FIRES AA aaa ba E a a a 145 BIN O scia a ae ia aa 145 Lucam i scrisa ea a a a ea 146 Comi Module Fig c iia 147 import Comin Module Configuration PIG e 149 mporn PPP Key PES scsi 149 OpenWay Tools User Guide vi Proprietary and Confidential Contents zi Lag A M 150 VGN lU P tas 150 Delete RMA FNS e 151 Eis c Pp dee E 151 dug EE 152 LODS ACID LOGS Laon p cona bor rei et Op a d tt tr ear Cbr LO RR ru OE UE Red 153 D eun dbg e t E E A aa nT NINE IOAN 153 3 50 EN P 154 EPA id URN A RING S NP YR RR RR 154 MPa PCIE A REPE AGAR AAN 154 ig mE 155 essct ste I DEPAY Lai p eros ond dei epp dat pe t pr a A LR Pa pc abies 155 SY DICIS a Loos aeu bata enc ptr A A up er rer Ed AA AA 156 iEn Me DT 156 EA ANU BRIDE rn o Gu sat 159 Utility Identification Settings cc e vendian 160 Add or Edit Identification Settings GrOUP ocooonccononiccnncconnccnoncccnancccnancncnnrnnnna cnn nc 161
39. for each record found in the activity database e Event time e Meter s Unit ID e Meter s Serial Number e Action performed e Action results You can sort the data displayed by any of the displayed items The event time field is underlined and acts as a hyperlink to display additional information regarding the event When you click on the event time a modal dialog box is presented to show all of the details regarding the selected event You can also limit the display of activity log records by restricting the date range displayed including selecting both a starting and stopping date range The activity log data view supports printing and can be exported to Microsoft Excel format Activity Log Event Time Serial Number Activity Activity Status 5 21 2008 11 28AM Unknown Logon Failed Meter timed out 5 21 2008 1 16 PM Logon Success E 5 21 2008 1 25 PM Unknown Logon Failed Meter timed out Roll Off Events 5 22 2008 2 31 PM Logon Success Export Activity Log 5 22 2008 3 30 PM Create EDL File Failed Meter timed out Import Activity Log 5 22 2008 3 31 PM Logon Success 5 22 2008 3 31 PM Create EDL File Failed Meter timed out 5 5 22 2008 3 42 PM Create EDL File Failed Meter timed out eE Dn 5 22 2008 3 47 PM Logon Success gd 5 22 2008 4 41 PM Logon Success 5 23 2008 3 46 AM Logon Success 5 23 2008 1 56 PM Create HHF File NoProfileD ata 5 27 2008 11 504M Unknown Logon Failed Meter timed out 5 27 2008 11 52 AM
40. in the meter at the time of manufacture by arrangement when purchased or you can set it manually using the Unit ID field in the Initialize Device window of Field Pro Device Time The meter s date and local time when you opened this window If the Device Time does not match the current date and time the meter needs to be updated with a new configuration file or you can use the Adjust Clock or Force Time Sync features TOU Enabled Yes This meter has been configured with a Time of Use schedule though it may not currently be active No TOU is disabled Day of Week If TOU Enabled Yes displays the current day of the week If TOU Enabled No this field is not visible DST Enabled Indicates whether the meter is programmed to adjust for Daylight Saving Time Meter in DST If DST Enabled Yes indicates whether Daylight Saving Time is currently in effect If DST Enabled No this field is not visible Critical Peak Pricing The remaining fields display the meter s CPP status CPP OpenWay Tools User Guide 46 Proprietary and Confidential OpenWay Field Pro Field Description Status Pending A CPP event is scheduled and the meter is waiting for the Start Time to arrive Waiting for EOI Sync This status appears when the Start Time of the CPP event is between the meters intervals The Start Time has arrived but the meter has to wait for the end of the current interval before it switches to the CPP rate Active The meter is in CPP
41. information see Override Security Code on page 9 Current Security Enter the security code in the meter s current configuration file Code Previous Security Enter the security code in the meter s previous configuration file Code Signed Authorization Meters are configured to use either this method or Meter Security Codes This method provides tighter security because access to the meter is for a limited duration Use the following four fields to tell Field Pro how this feature is set up at your company Use Signed Check the box if your utility has meters that are configured to use signed authorization Authorization Uncheck the box if your utility does not use signed authorization Use Windows Login Check the box to have the system use your Windows user credentials to retrieve the authorization credential You must be set up as a user in the Collection Engine and your security level determines what permissions technicians have when they log into the meter Uncheck the box to have the system use the other login method certificate exchange below Authorization Server Enter the name of the Collection Engine server where signed credentials are kept Field Pro requests these credentials from the Collection Engine every day The credentials list the user the level of access the user is being granted and the time period for which the credentials are valid Field Pro adjusts the start time back 10 minutes from the current time on the Collect
42. is controlled in the OpenWay Collection Engine Once the RMA credentials have been generated this file must be included as a part of the RMA return process When the Serial Number is entered you have the option to Preview the key To return to the main window without generating an RMA click Cancel To generate the RMA click OK OpenWay Tools User Guide 150 Proprietary and Confidential Shop Manager Delete RMA Files Based on the selections on the previous window this dialog shows the RMA s that were chosen for deletion To return to the main window without deleting a program click Cancel To delete the selected programs click OK Move RMA File This option allows the user to move files from one directory to another from the Current Directory to the Destination Directory Use the Browse button to locate a new directory The listing at the bottom of the window displays the files to be moved To return to the main window without deleting a program click Cancel To delete the selected programs click OK OpenWay Tools User Guide 151 Proprietary and Confidential Shop Manager Activity Log OpenWay Shop Manager provides you an easy to read display of the activity log The data view is configurable to allow you to select which data items should be shown and to allow you to drill down into each record to display all of the information recorded for each event By default the data view lists the following items
43. logged into a meter with register firmware v5 0 or later and the meter is Address connected to the RF Mesh network If the meter is synchronized with the network and a valid IP address exists this field displays the short IP address Ifthe meter is not yet synchronized a message displays Meter is not synced to the network If the meter has been configured to use the fatal error recovery feature and if a recoverable fatal error is detected a message appears at the bottom the Meter Summary window For more information see Fatal Error Recovery Starting OpenWay Field Pro OpenWay Field Pro s function is to log onto an individual meter get information from it and perform modifications to it Logging onto a meter is done either physically attached to the meter with an optical probe or at a distance using a ZigBee dongle 1 From the Windows Start menu select Programs gt OpenWay Tools gt OpenWay Field Pro OpenWay Tools User Guide 3 Proprietary and Confidential OpenWay Field Pro 2 Tologon via ZigBee insert a ZigBee dongle in the USB drive of your PC then go to the Options menu and verify that Logon via ZigBee is checked To log on with an optical probe go to the Options menu and verify that Logon via ZigBee is not checked You also should confirm the Optical Probe Selection Communications Port and the Maximum Baud Rate For more information see the Options Menu on page 6 The meter is configured to ask for eithe
44. low signal strength permissions security clashes etc An ACSE application data unit with the Calling ApTitle set to the ApTitle of registering node and the Called ApTitle set to the ApTitle of the registration authority C12 22 master relay This acse pdu carries a list of ApTitles to be registered to the network Number of registrations requests packets that were not successful rejected Usually a device has a preset threshold for registration fails If this threshold is reached the device attempts to join another network if available or generates an error and stops trying to join This prevents a device from falling into an infinite loop when trying to join and always failing Network Statistics RFLAN Number of Bytes The comm module has received this number of bytes of data from the RFLAN network When the Received comm module is reset this value clears and begins counting up again Number of Bytes The comm module has sent this number of bytes of data to the RFLAN network When the comm Sent module is reset this value clears and begins counting up again Comm Module The number of hops the meter is from the Cell Master Current Level OpenWay Tools User Guide 137 Proprietary and Confidential Shop Manager Number of Comm The meter keeps track of the number of times that the number of hops has changed Module Level Changes Core Dump State 0 No core dump is currently saved 5 A core dump has been saved Net
45. meter event triggered when a demand reset occurs Demand resets can be configured to occur on a timed basis or when triggered by another event Checking the event log is a good procedure when troubleshooting meter symptoms This event is logged when a tamper count is reset to zero For more information see the Reset Tampers window on page 60 The meter was turned 180 degrees upside down and power flowed backward A meter event indicating that a Load Profile error has occurred Before the service switch is closed and service is reconnected the meter checks for load side voltage consumer has engaged a separate source of energy such as a generator When load side voltage is present the service switch does not close and this event is logged Phase voltage was restored Non Fatal Error 2 The voltage on each phase is checked every five seconds A phase must fail twice in a row to cause an error A Demand Reset or a Clear STD or MFG Status Flags after the voltage returns clears this error A meter event triggered when the battery voltage drops below a predetermined value The meter has detected that a high DC offset value has returned to normal This event is logged one second after the value returns to normal Only HW 3 1 singlephase meters display this event The meter has detected a high DC offset value which is caused by a magnet in the vicinity of the meter This event is logged one minute after the high DC offset value is detected Onl
46. meter is sealed you cannot perform the following tasks e Set Energy e Configure Demand even if identical to current e Configure Energy even if identical to current e Configure Load Profile even if identical to current e Clear Billing Registers e Clear Base Values e Enter Exit Test Mode e Clear Self Read e Clear Event Log e Clear History Log e Clear Load Profile Canadian sealed meters load the register with base values at every power up U S meters load the register with the energies out of EPF This is to ensure the register matches the base OpenWay Tools User Guide 16 Proprietary and Confidential OpenWay Field Pro Gas Meter Operations The OpenWay CENTRON meter can communicate with other devices in this case a gas module store data from it and store configuration commands to send to it The HAN Client Configuration Table limits the number of commands that can be stored per client to three Therefore when a request is received to add another command to the table a check is made on the number of commands already present If there are already three commands for the specified client a message is displayed stating that no more commands may be added and the command is not to be written to the table Gas Meter Readings The OpenWay CENTRON meter can have up to 10 gas modules connected to it through ZigBee These gas modules may be configured to record hourly or daily readings The readings can be requested u
47. minutes 51 seconds When the meter is synced with the network this window is disabled and the Force Time Sync window is enabled When the meter is not synced with the network this window is enabled and the Force Time Sync window is disabled When the meter is not registered with the Collection Engine both windows are disabled OpenWay Tools User Guide 61 Proprietary and Confidential OpenWay Field Pro Force Time Sync Use this window to adjust the meter s time when it differs from the network time by two seconds or more The meter checks the current network time and adjusts to match f OpenWay Field Pro File View Options Help Force Time Sync Press F1 to force a time sync with the RFLAN Time 4 4 2012 2 34 56 PM Meter Register Time 4 4 2012 2 31 55 PM Difference 00 03 01 Comm Port COM4 d Time adjustments cause meter intervals to be shorter or longer than normal and large time adjustments can cause whole intervals to be skipped The meter logs a Time Change event if configured to do so in the meter history log which can be seen in the Field Pro Events window When you use the Shop Manager Data File Viewer to look at a data file for this period the time change is shown with Interval Status Codes in the Load Profile Data window the Voltage Monitoring window and the Instrumentation Profile window Time differences from 20 to 120 seconds are automatically corrected by the OpenWay network Time diff
48. must match the device class of the component in the meter you are logged into If a fatal error exists in the meter the following message displays Meter has Fatal Error Please contact customer support Firmware loading is disabled until the fatal error is resolved Downloading firmware to a meter using OpenWay Tools In most circumstances utility companies use the OpenWay Collection Engine to download firmware to meters over the air When you need to load firmware locally either by optical probe or ZigBee use this procedure Note that firmware download via ZigBee is extremely slow 1 Open Shop Manager and import the firmware files Select the Active check box of all files to be downloaded For more information see Importing Firmware on page 146 If OpenWay Field Pro is located on a separate computer create a Replica File Exit Shop Manager If necessary load the Replica File Log onto the meter with OpenWay Field Pro Go to the Firmware Load window located under Programming Functions by default Select a firmware file to download and click F1 to continue DL og Wr od C CS Click F1 to begin downloading the firmware into the meter Field Pro displays a message when firmware download is complete The firmware load is not complete until the CRC check is complete and the meter s display has returned to its normal operating state Depending on the type of firmware that is being downloaded you may see several things flash across
49. of times it happens This event is logged for each HAN device that opts out of a DRLC event The meter could have up to one opt out event for each HAN device that supports DRLC Load Control Status The meter logs one event each time a HAN Device indicates that a Load Control Status has been triggered on the device Since this event covers several conditions there could be several of these per DRLC event per HAN device depending how HAN events are configured at your utility Message Confirmation The meter logs one event each time it receives a confirmation message from a device The meter could receive several confirmations for every message sent since there could be multiple devices in the home that display and confirm messages Message Delivery Failed The meter logs this event if the head end is unable to deliver a text message to a HAN device The event includes the MAC address of the specific device that did not respond to the text message Ping Event The meter logs this event to indicate that a device was pinged The argument data indicates the result of the ping operation One event is logged per device pinged Price Acknowledgment The meter logs one event each time it receives a price acknowledgment from a HAN device For every price that is published to the meter several confirmations could be logged depending on how many devices are present that support price acknowledgment OpenWay Tools User Guide 133 Proprietary and Confide
50. paths costs are determined for a new device the system uses the path with the lowest figure All paths are continuously monitored if a different path becomes faster has a lower cost than the current path data is streamed through that path instead RPL Link Cost Same as above but only for connections between adjacent nodes RSSI Forward The strength of the signal from this meter out to its neighbor endpoints or the CGR RSSI Reverse The strength of the signal back to this meter from its neighbor endpoints or the CGR Communication Status Cellular ICM The Itron Cellular Module ICM is a communications board in the meter that interfaces with the cellular modem which provides two way communications between the meter and the head end system The values in this window refresh only when you log off then log back onto the meter Field Description Hardware Version The version number of the ICM communications board Firmware Version The version number of the firmware that manages the ICM Number of Super If a meter loses power the capacitors provide the electricity needed to send a message to the utility Capacitors regarding the outage Module Serial The unique ID for the ICM assigned by the manufacturer Number CPU Identifier The unique ID for the Central Processing Unit assigned by the manufacturer OpenWay Tools User Guide 81 Proprietary and Confidential OpenWay Field Pro Field Description Boot Loader Version The v
51. previously been granted system administration privileges by an IT system administrator This check is necessary to ensure that at least one user ID has been granted membership to the appropriate Windows group User access policy settings are maintained exclusively by OpenWay Tools and are included in system replica files The following user groups and their associated activities are pre defined in OpenWay Tools User Access Capability OpenWay Tools Functionality Manage System Settings Shop Manager Save System Settings Shop Manager C12 18 Security Settings Shop Manager Utility Identification Settings Field Pro Disable Signed Authorization Field Pro M2 Optical Lockout Field Pro Enable Optical Port Field Pro Disable Optical Port Manage Configuration Files Shop Manager Firmware Files Import Delete Set as Active Shop Manager Program Files Import Delete Set as Active Manage Data Shop Manager Data Files Delete Move Shop Manager Data Files Change Current or Upload Directory Shop Manager Activity Log Roll Off Events OpenWay Tools User Guide 164 Proprietary and Confidential Shop Manager User Access Capability Comm Module Operations HAN Operations Meter Switch Operations Initialize Meter Reconfigure Meter Firmware Download OpenWay Tools Functionality Field Pro Register Communications Module with Host Field Pro Deregister Communications Module from Host Field Pro Reset Comm Module Field Pro Opt Out
52. program into the active meter The TOU schedules are part of the replica file and are all stored in a common location and can identify what devices they support The Reconfigure TOU window has a list of all supported TOU Schedules and a Reconfigure TOU button Once the operation is complete the success or error message appears on the right and the Reconfigure TOU button is removed Only programs that are currently tagged as Active in Shop Manager appear on the list In addition only programs with the appropriate device class appear Use the Browse option to select a different location for the file o The TOU Reconfigure process can take up to a minute to appear in the meter You must log off and log back onto the meter to see any more seasons or status values OpenWay Tools User Guide 69 Proprietary and Confidential OpenWay Field Pro Firmware Load Firmware can be downloaded to OpenWay devices via several methods e from the OpenWay Collection Engine over the air e from OpenWay Field Pro logged in optically e from OpenWay Field Pro logged in via ZigBee If the download is done with Field Pro ensure that the correct firmware has been imported to Shop Manager If a firmware download is unsuccessful the meter continues to run the previous firmware version f OpenWay Field Pro labak File View Options Help Firmware Load Itr n F1 S E are File Select a firmware file and press F1 to 2 Register
53. scale value Recommended Action This error is checked upon every Demand EOL set clock demand reset enter Test Mode and power up If the meter is configured for Max W Del then that value is compared to the programmed threshold The full scale overflow error displays after the interval during which the overflow occurred The maximum demand register continues to accumulate and display kW as long as the format limitations are not exceeded If a full scale overflow occurs check the installation to ensure that the current capacity of the meter has not been exceeded A full scale overflow error in no way affects the existing billing data This error clears when a demand reset is performed Non Fatal Error 7 Reserved Non Fatal Error 8 Reserved Non Fatal Error 9 The meter has detected a SiteScan error Time of Use The Time of Use TOU functionality is designed for use in billing applications where multiple rates bins are required for energy and demand and supports Critical Peak Pricing CPP The TOU option provides 4 Rates plus Total It allows the energy provider to assign different rates to different times of the day Daily TOU patterns can be assigned to different days of the week seasons and holidays Time of Use Status This window displays the Time of Use TOU and Critical Peak Pricing CPP status of the meter you are logged into Field Description Meter ID The utility company s unique ID for the meter This ID can be set
54. that have been queued in the OpenWay electric meter These commands are sent to the gas module when it next wakes up The OpenWay meter can store commands for up to four gas clients Therefore this window displays data in up to four data sets Collection Engine RFLAN ra Gas Module y Gas Module Gas Module Set Data Delivery Configuration This command configures when the gas meter wakes up and sends its meter data to the electric meter when the frequency of the readings needs to be modified Set Collection Configuration The Set Collection command configures how the gas meter is to collect its meter data You select the hour at which the daily freeze time reads are captured and determine whether the consumption readings are current hourly interval data or daily interval data Only the current consumption reading is supported in the OpenWay CENTRON meter After the set collection configuration command is processed the command result is sent back to the OpenWay CENTRON meter and 1s available in the Gas Meter Readings window OpenWay Tools User Guide 18 Proprietary and Confidential OpenWay Field Pro HAN Operations A Home Area Network HAN is a residence or commercial based local area network providing communication between a Smart meter and one or more digital devices for the purpose of observing controlling or modifying electrical usage The OpenWay HAN implementation allows utilities to collect data fro
55. the column width to the desired width The and buttons allow you to expand or contract individual sections OpenWay Tools User Guide 107 Proprietary and Confidential Shop Manager Meter Programs A meter program file controls the operation of the meter and the meter s display You can configure any number of meters using the same program file OpenWay CENTRON meter programs are created using the OpenWay Collection Engine Meter programs are exported from the Collection Engine viewed in Shop Manager then activated for use in OpenWay Field Pro Shop Manager does not provide support for editing meter programs The program files reside in a fixed directory that is displayed at the top of the Meter Programs window you cannot edit this path Programs marked as Active are available for selection in OpenWay Field Pro for configuring meters The file names are hyperlinks that open the program in Data File Viewer when clicked The version of the Collection Engine that was used to create the meter program is displayed in the CE Version column OpenWay Shop Manager aair dall LLL Meter Programs Pogai Directory C ProgramData Itron Metering OpenWay Replica Programs File Name Active Version CE Version Device Class _ Last Modified ITRF JRF TEST Previous Max 4 3 9 1 0 0 0 91 0 HW 3 6 Adv Poly 9 28 2012 8 37 AM A RF JRF TEST1 Previous Max 2 4 3 9 1 0 0 0 91 0 HW 3 6 Adv Poly 9 28 2012 8 38 AM jITRE JRF
56. through the Itron private profile must be enabled and C12 18 over ZigBee must be enabled There are no inputs required for this test however network keys must be installed for this operation to work correctly The following items are displayed in the test results e Pass Fail Indication if communication through ZigBee was successful e Failure give some indication of what failed Validate Security Keys This test validates the various security keys used in the OpenWay CENTRON meter Optical and DES 3DES passwords are validated against the values in the selected configuration file The Enhanced Security Key validation test requires that a valid key file is selected or the test fails This file is selected using the existing option in the System Settings view in the OpenWay Shop Manager which is currently used for the Enhanced Security Validation feature in OpenWay Field Pro This file is included in an OpenWay Replica File The HAN Radio Test requires that a ZigBee radio is connected to the test computer and that it is currently available It also requires that the correct HAN keys are installed These keys can be installed using the customer specific supplemental install that Itron provides upon request These keys are not replicated and therefore must be installed on each computer individually This test requires the following inputs e Program File used to configure the device e File that contains the Enhanced Security Keys valid file mus
57. window are refreshed Once the Demand Reset has been performed the option is removed and only the F9 Previous option appears This prevents accidentally performing two demand resets Reset Billing Registers The Reset Billing Registers window allows you to clear all of the billing registers The current register values are displayed When the procedure is executed the window is refreshed and the option is removed to prevent you from accidentally performing two resets Reset Activity Status Use this dialog to set back to zero the number of e Demand resets e Self reads e Power outages e Times programmed e Events in log If you are logged into a meter that has Site Scan Diagnostic Counts also displays and will be reset Once the reset is complete all of the counters are refreshed The menu no longer displays the reset option to prevent users from accidentally doing it twice Enter Exit Test Mode The Enter Exit Test Mode window allows you to place the meter in test mode without requiring you to physically press the test mode switch Once the meter is in test mode it remains until the meter reaches its test mode timeout and switches back to normal mode Test mode is only available on polyphase meters OpenWay Tools User Guide 58 Proprietary and Confidential OpenWay Field Pro fe OpenWay Field Pro lola File View Options Help Ente Test Mode Itr n le Press F1 to switch to test mod
58. 0 O AA 50 A O 51 A RR RE I T RTT RENT 52 Firmware Download Events esses nhnnn non nncn conan rcn nana n cnn na rnn nn na arc nana 52 TOR E eee rere C TTE ENTE 53 Toolbox Vector NT Scis reda Entra poculo rdi ice dolo abi ad 53 O EE 54 PSN RP TTE M NER iS 56 Quantities and Directional Calculations isceseneo es cem a 57 Menr COBRIUDE ada diia 58 po A 58 mice PEL IL CENE O a A 58 alc owl vA sr HE 58 Enter ub Test UO cc iori ET 58 Gels Deco eb ia 59 A e N E 60 OpenWay Tools User Guide iv Proprietary and Confidential Contents Po kdo ue o 61 EAS TME iii 62 e MOP n 63 SENGE IMA CT ai di te 64 Disable Signed AMOO is usn ect A AA A AA A Ad 64 zii a LE M das 65 Fanal DROIT em 66 Ve teal Lora UE 66 Gear Firmware Download Event LO coca prp tont qr e ud RR EPOR S 67 Pecan Table CODIGO Bo oon rad abi Fn inen acr p ae er eda pu bon lent cn d rei Rae 68 Poa Fonn a p c et Em 68 Gear Fondina Table vas ii ta 68 Gar IPS TI ni A A NE 68 POr nn pU cem e 69 TORRES SNR Sanpete aee uda E rac vnus So OU E rita Edu xad cU eer et Es cna Kip TEA E CURE Sod 69 Reconigors TONES naa is i dnc it pita ORB UE pua oV te C Ran aed 69 mop d No Rem A EA T AE E Ren Mert marine T PD nt rene eer 70 A LETS E is Bo e NM NO Na Shee a aed IN NR N E O E MUR Sat 74 Reconigure SHeSCAN bc casa sera ak erepta RR UE pnr a URL read 75 Validate Optical PASSWOT OS Liuius esses tse iani O A dE t nada A a 75 Reconfig re LED Guantty vic ER
59. 0 0 Enabled Poly Test 3 3 9 0 0 0 0 590 0 Simple Wh Test No TOU 2 3 7 0 0 00 3200 Select AL_ Cear Al Cancel Help A OpenWay Tools User Guide 113 Proprietary and Confidential Shop Manager 6 If you attempt to import a program file that has the same name as a program file that already exists on your system you are prompted to overwrite the existing program or cancel the import Duplicate Programs Program Name Program ID A program with that name or ID already exists What would you like to do Don t Import Overwrite Program Rename 7 Click OK to begin the Import A progress bar displays 8 When the process is complete a Program Import Status box appears OpenWay Tools User Guide 114 Proprietary and Confidential Shop Manager OpenWay Data Files An OpenWay data file is an xml file of a meter s configuration and register data along with other optional data Field Pro users create Data files while they are logged onto meters The OpenWay Data Files window displays all data files in the selected directory and allows you to view and modify these files This directory is remembered from one session to another and is independent of the Program directories r n OpenWay Shop Manager Pg nr OG OpenWay Data Files Data Fle Directory C Users Documents File Name n Unit ID Serial Number Date Created MI 0203189252 07262012112931 xml
60. 0 000 V Angle c 240 000 a Currents E Device Status fal 0 364 Configuration Data 1 b 1 024 c 0 958 Register Data E Current Phase Angles Angle a 358 000 Load Profile Data Angle b 120 000 Angle c 240 000 a Voltage Monitoring Data 5 Instantaneous Values Ins kw 0 361 Y Event Data Ins kvar Ins kVA 2 Communications Logs Ins PF Diagnostics Data Active Diagnostics Diagnostic 1 Active Diagnostic 2 Active Diagnostic 3 Active n Se i SONS 6 11 2009 3 43 10 PM 9 Network Status Toolbox Data The per phase volt and amp readings along with voltage and current angle readings let you check the site s phase sequencing performance The diagnostic counters alert you to the frequency of a metering or tampering problem If diagnostics are configured in the meter the counters will show the occurrence of diagnostic events OpenWay Tools User Guide 141 Proprietary and Confidential Shop Manager Toolbox The SiteScan Diagnostic Toolbox displays all the metering information used by the meter for individual phase measurements including per phase items and diagnostic counters The information in the Toolbox represents the actual electrical signals seen by the meter The per phase Volt and Amp readings are Root Mean Square RMS values The combination of a diagnostics and other information in the Toolbox display enhance your utility s ability
61. 39556 588 F9 Values at Demand Reset This window displays all active register values at the time of the last demand reset in the form of a snapshot The time of the last demand reset is also shown For more information see Reset Demand Registers on page 58 OpenWay Tools User Guide 39 Proprietary and Confidential OpenWay Field Pro Instantaneous Values The Instantaneous Values window shows instantaneous readings when power monitoring is enabled in the meter OpenWay Field Pro File View Options Help Meter Data Instantaneous Values Value Time of Occurrence Watts delivered power monitoring values Ins min W d 0 000 1 1 2000 12 01 00 AM Ins max W d 2270 405 3 20 2012 8 20 00 AM I a Ins avg W d 315168 4 4 2012 5 56 00 PM Instantaneous Values Ins min W d a 0 000 1 1 2000 12 01 00 AM f Ins max W d a 1046 017 3 20 2012 8 20 00 AM F9 ricas Meng Ins avg W d a 1 108 4 4 2012 5 56 00 PM Ins min W d b 0 000 1 1 2000 12 01 00 4M Ins max W d b 851 997 3 20 2012 8 20 00 AM Ins avg W d b 157 238 4 4 2012 5 56 00 PM Ins min W d c 0 000 1 1 2000 12 01 00 AM Ins max W d c 372 391 3 20 2012 8 20 00 AM Ins avg W d c 156 826 4 4 2012 5 56 00 PM El Watts received power monitoring values Ins min W r 2025 900 3 21 2012 1 27 00 PM Ins max W r 2122 040 3 20 2012 7 06 00 PM Ins avg W r 2084 793 3 21 2012 1 27 00 PM Ins min W r a 945 919 3 21 2012 1 27 00 PM we Comm Port COM4 TH You can use t
62. 4400 e 19200 e 28800 System Settings in Shop Manager The OpenWay CENTRON Validation Tool settings are set in the OpenWay Shop Manager Once set these values should rarely change therefore the settings are protected by the User Access Policy in order to prevent users from performing unauthorized operations The settings are included in the OpenWay Replica files in order to easily distribute settings among several users Refer to Test Selection on page 172 OpenWay Tools User Guide 171 Proprietary and Confidential Validation Tool Settings Test Selection You can select the validation tests to include in the test run as well as the order in which these tests are performed The options are included in the System Settings section of Shop Manager e Device Status on page 172 e Validate Program on page 173 e Show Normal Display on page 173 e HAN Radio Test on page 174 e Validate Security Keys on page 174 e Disconnect Connect on page 175 e Clear Billing on page 175 e Clear Activity Status on page 175 Device Status This test validates the firmware versions as well as device time In addition it displays many of the device status items for visual inspection The active firmware files are used when performing tests that require knowing the firmware versions These tests automatically determine which meter type is currently being tested The system then uses the active firmware files for that particular meter
63. 5 dB e Orange 81 dB to 63 dB e Red 82dB and below Messages Sent The number of messages sent to the device Messages Received The number of messages received from the device Number of Send The number of send message failures to the device Failures OpenWay Tools User Guide 25 Proprietary and Confidential OpenWay Field Pro Update HAN Security Keys Use this procedure if you need to change the HAN Security Keys in the meter F OpenWay Field Pro e File View Options Help Update HAN Security Keys Itr n Fi Confirm Update Keys Press F1 to update the HAN Network and 9 O Global Link Security Keys lease note that security key updates can take several minutes to take effect Comm Port COMA At the time your utility company first became an OpenWay customer Itron generated Global Link Key and Network Key values specific to your utility Itron inserts the two values into all devices manufactured for your company When you place orders for additional devices you must enter the two values in the Meter Spec Form under the heading ZigBee Encryption The two values must also reside in the registry files on all PCs that are used to log into meters with Field Pro For each PC used to log into meters with Field Pro install the HAN Security Keys using the file provided by Itron Then use the Updated HAN Security Keys window to insert the new values into the meters Encryption is used to prevent
64. 76 Active ChoiceConnect Firmware Version 0 030 056 r Bee HAN Firmware Version 3 003 002 ChoiceConnect ERT ID Displays the 8 or 10 digit unique identifier for the ERT encoder receiver transmitter module The ERT ID is permanently assigned to the meter at the time of manufacture and allows the meter to be read by ChoiceConnect Mobile meter reading software Register Firmware Version 3 032 xxx and 5 008 xxx are the only versions of OpenWay register firmware that support communication with ChoiceConnect Mobile meter reading software ChoiceConnect Firmware Version Displays the version and build number of the ChoiceConnect firmware loaded to the comm module in the meter The word Active appears after the number if the meter is currently in ChoiceConnect mode If it is in OpenWay mode Active appears after the Comm Module Firmware Version CENTRON Bridge meters with ChoiceConnect comm module firmware version 0 21 xx must have register firmware version 3 032 xxx Meters with ChoiceConnect comm module firmware version 0 30 xx must have register firmware version 5 008 xxx OpenWay Tools User Guide 99 Proprietary and Confidential OpenWay Field Pro Special Note on CENTRON Bridge Meters CENTRON Bridge meters that began with ChoiceConnect firmware v0 21 xx were injected with security keys supported by Certicom security and will remain in ChoiceConnect mode OpenWay Field Pro does not allow these meters to be reconfigured the
65. A number assigned to each device when it is manufactured ESNs are unique across all manufacturers and product lines Comm Module MAC The unique number assigned to the meter by its manufacturer to identify the device s Internet Protocol Address IP network adapter Comm Module PAN 16 bit unique number that identifies each PAN Personal Area Network This number is used by ID devices to decide which network to join out of the list of available networks Devices can only join a network if the PAN ID matches SSID Service Set Identification RF Mesh networks use SSID instead of Utility ID as RFLAN networks do to commonly identify all devices in the network Comm Module IP The address of the endpoint begins with the IPv6 address of the CGR connected grid router and ends Address with the last six digits of the devices MAC address Comm Module The date and time on the RF Mesh network at the moment this window was opened Current Time Registration Lifetime Each network registration packet contains a value that indicates when the registration will expire If registration has not been completed by the expiration time the packet dies and is not transmitted any further in the system If the meter has not received a registration acknowledgment from the Collection Engine within a configurable period after it has sent a registration packet the meter sends another packet and retries the registration process This continues until the meter is successfully r
66. AN Event List window on the Downstream Events tab The HAN Module Configuration window displays Halted in the HAN State field Most HAN event logging ceases and the following Field Pro windows are disabled Add HAN Device Drop Node Enable HAN Joining Update HAN Security Keys Set HAN Multiplier Validate HAN Keys Reconfigure C12 18 Over ZigBee HAN Move Out Reform Network Immediately Reform Network after Delay Form Network Halt Network To restart the ZigBee radio Navigate to the Clear HAN Halt Condition window and click F1 to restart the radio O Support OpenWay M2 Gateway meter If the ZigBee radio immediately turns off again the HAN code in the meter is experiencing a condition from which it is unable to recover Contact Itron Customer The Landis Gyr Focus AX singlephase meter can operate on the OpenWay network when equipped with the Itron M2 Gateway communications module This module shares some hardware features and software firmware functionality with the CENTRON HW 3 0 register including ZigBee HAN functionality The system behavior and correction described above apply to the M2 Gateway meter OpenWay Tools User Guide 33 Proprietary and Confidential OpenWay Field Pro Decommission Options Use the four Decommission features to manage the meter s HAN network Reform Network Immediately Reform Network Immediately corresponds to the Decommission and Commission manufacturer s procedure Reform N
67. AN functionality are disabled If you clear the HAN halt condition and the ZigBee radio immediately turns off again o the HAN code in the meter is experiencing a condition from which it is unable to recover Contact Itron Customer Support ZigBee Stack Reset Limiting Reset limiting is a feature of hardware 3 x meters that protects the meter from premature aging due to excessive writes to flash memory Resetting The ZigBee stack is code provided by a third party vendor that manages ZigBee radio functionality Itron incorporates the code into the HAN firmware HW 2 0 or register firmware HW 3 x for OpenWay CENTRON meters The ZigBee stack can lock up for various reasons the meter resets the stack allowing ZigBee message traffic to continue Reset Limiting Each time the ZigBee stack is reset there is a write to meter flash memory Flash memory has a limited number of writes thus an excessive number of writes due to the ZigBee stack resetting would likely cause the meter to prematurely age To preserve flash memory the reset limiting feature turns off the ZigBee radio if the meter experiences eight or more ZigBee stack resets in a four hour period o The meter continues all other metering functions without interruption OpenWay Tools User Guide 32 Proprietary and Confidential OpenWay Field Pro The meter logs a Diagnostic System Event with the argument data ZigBee Halted Due To Reset Limiting This event appears on the H
68. BOO9DDEFE 117 2012 5 46 16 F Host 5 00173BABO0CSFD9B 1 17 2012 5 46 10 F 6 00173BAB009DD70C 1 17 2012 5 46 08 F 7 00173BAB009DE959 1 17 2012 5 46 07 F p aieo Module 8 OO173BABFFFFFFFF 5i 1 17 2012 5 46 02 F 9 00173BABOOA1D7ES 1 17 2012 5 45 59 F Validation 10 00173BABDOCSF24E 1 17 2012 5 45 44 F 11 00173BAB009DD70D 1 17 2012 5 45 40 F 12 00173BABOO635086 FF 1 17 2012 5 45 31 F lglg Download RF Mesh Configuration 4 op 7saq500csF234 117 2012 5 45 26 F ET 14 001738ABO087FOBF 1 17 2012 5 45 19 F FQ Es 15 00173BABO09DE961 1 17 2012 5 44 58 F V 16 00173BAB009F1DF4 1 17 2012 5 44 58 F 17 00173BABODA1DS9C 1 17 2012 5 44 26 F 4 Comm Port coms L 4 Neighbor List RF Mesh Field Description Physical Address The address of the endpoint begins with the IPv6 address of the CGR connected grid router and ends with the last six digits of the devices MAC address RSSI Received Signal Strength Indicator is a measurement of the power present in a received radio signal It is formatted as a single signed byte and is measured in decibels per milliwatt dBm e 100 is very poor the hardware may have trouble turning the transmission into meaningful data and there will be many dropped packets e JOisaverage e 50 is approaching saturation RSSI Forward The strength of the signal from this neighbor out to its neighbor endpoints or the CGR OpenWay Tools User Guide 85 Propriet
69. Connect Comm Module firmware version 0 030 xxx e Security keys supported by ISM For more information see Special Note on page 100 If the meter s configuration does not support ChoiceConnect firmware the window displays the following error message Meter does not have a ChoiceConnect compatible configuration and cannot be switched to ChoiceConnect mode Switch to ChoiceConnect Mode with Programming This window is accessible when the meter you are logged into meets the following requirements e CENTRON Bridge in OpenWay mode e OpenWay register firmware v3 032 xxx e OpenWay Comm Module firmware version 0 13 xxx RFLAN communication e ChoiceConnect Comm Module firmware version 0 021 xxx e Security keys supported by Certicom For more information see Special Note on page 100 To remove the meter from the OpenWay Network and return it to ChoiceConnect mode click the F1 key The window may display a Success message however this indicates that the register has received the request and the process has begun A complete transition to ChoiceConnect mode may take a minute or more to complete When you log back onto the meter after running the process check the Meter Summary window If the Comm Module MAC Address field says Unavailable ChoiceConnect Mode the transition was successful If it displays the meter s MAC address the transition to ChoiceConnect mode was not successful OpenWay Tools User Guide 104 Proprietary and Confid
70. Connect with User Intervention option in OpenWay Field Pro Reset Tampers OpenWay CENTRON meters have several ways of detecting when someone has tampered with the meter This window displays the number of times each type of tamper has been detected o The meter keeps a count of tampers even if it is not configured to log tamper events An Inversion Tamper is counted when the meter has been turned 180 degrees upside down and power flowed backwards Click F1 to reset the value to zero A Removal Tamper is counted when the meter is removed from the socket Click F2 to reset the value to Zero A Magnetic Tamper Detected is counted when the meter has a high DC offset value which is caused by a magnet in the vicinity of the meter A Magnetic Tamper Cleared is counted when the high DC offset value returns to normal Only HW 3 1 singlephase meters can detect these two tampers Click F3 to reset both these values to zero If the meter is configured to do so a Tamper Cleared event is logged one time for each tamper you reset OpenWay Tools User Guide 60 Proprietary and Confidential OpenWay Field Pro Adjust Clock Click F1 to adjust the meter s clock This synchronizes the meter s time with your PC s system time OpenWay Field Pro File View Options Help Adjust Clock F1 pust croci Press F1 to adjust the meter s clock E reet Device time 11 11 2008 9 37 38 AM System time 11 11 2008 9 34 46 AM Difference 0 hours 2
71. Count OpenWay Tools User Guide Proprietary and Confidential 63 OpenWay Field Pro Service Limiting Mode Service Limiting is based off the demand threshold alert KW kVA The meter switch is opened disconnected when present demand kW or kVA exceeds the threshold The switch remains open for the remainder of the current interval plus one complete interval following the opening of the switch The switch is closed reconnected based on a configured setting either automatically or upon user intervention Critical 2 Hrs Ta T 6Hs Svitch Disconnect 2Hrs Adive Tier Normal Adive Tier Critical Adive Tier Normal Not to scale Disable Signed Authorization Click F1 to Disable Signed Authorization You can only perform this operation if Signed Authorization is currently enabled in the meter You can range the amount of time that this feature will be disabled from 1 to 60 minutes using the option on the right side of the window OpenWay Tools User Guide 64 Proprietary and Confidential OpenWay Field Pro Recover from Fatal Error This window is enabled when the meter is in Fatal Error Recovery mode or if a Core Dump is available in the meter For more information see the description of the feature Fatal Error Recovery The window displays the number of the last fatal error type and reason Select from the following check boxes e Clear Fatal Errors available only if the fatal error ha
72. E Include Voltage Monitoring Data E Include Instrumentation Profile Data OpenWay Tools User Guide 156 Proprietary and Confidential Shop Manager Data File Creation Options If you must perform a contingency read use the following fields to set the amount of load profile and event data OpenWay Field Pro will capture from the meter All register data is captured by default along with gas data if the meter is joined to gas modules Field Pro users cannot modify these settings Field Max Days of Load Profile CRF Only Max Days of Extended Load Profile CRF Only Max Days of Event Data CRF Only External System ID CRF Only Meter ID Used in Filename Enable CRF Signing Signing Certificate Distinguished Name Description All Data all load profile data on the meter this can be a lot of data which affects the time it takes to create the file nn Days everything from the most recently completed interval back nn days User Defined Date Range Field Pro requires the user to enter start and end dates on the Create CRF File window If the meter is programmed to store a second set of load profile data use this field to specify how much to retrieve in the CRF file or select No Data to prevent the second set of load profile data being shown in the CRF file Use Load Profile Date Range Field Pro uses the same interval selected above All Data all events stored in the mete
73. E UU TT 75 Comm Module Operativo rra A ner rad akin radar p rna aa d tush add I Comm Module Configuration comica eene da renta te n a A nara IT Communication Status RELAN a seien iio kp RR sank RB nara da 78 Communication Status RE Meson il MR nara 80 Communication Status AAA sail 81 Pepe AAA ai eou euicse ac epusis ge we saiuet nadie wos euidur es ebe ui acu be daneepnsii oon enaudene pei opre neko 84 Resat COMM Us aiii aa 86 asc mc rc 88 Beee TORT PIOSL roca A 89 validate Enhanced Oculta 89 vaha DES mem C 90 o COU ES 90 TR aaa 91 Download RIF Mesh Con qUe isis 91 uci MM a E e Pe 93 Ghange Cellulair GA I M m 93 Change ER TONNY IE mee See aie aoia a OE D aea Era E ARRETE 95 SESC ec I M 96 Send ERS TIS Command cm 97 Bri di Ulnram e 97 Disuarostia Events SUMMA 98 CENTRON Bridge Mall ci 99 Special Note on CENTRON Bridge Meters eene tanen cnin tke 100 ChoiceConnect Comm Module Configuration eesssssseeseeeses 101 Last Season Register Vales incida 102 Time of Use functionality in CENTRON Bridge Meters sssssseeees 102 Switch Comm Mode toa OSA coc exces ii 103 Switch Comm Mode to GhoiceConnagt ui sene nn mnl enhn S 103 Switch to ChoiceConnect Mode with Programming oococcnccconocicnnocanoncconanananana nana ccnnnos 104 OpenWay Tools User Guide V Proprietary and Confidential Contents Chapte
74. Key This User Name and Password also need to be setup in the OpenWay Collection Engine This applies to both OpenWay Field Pro and the OpenWay CENTRON Validation Tool Collection Engine Settings Once the utility decides the exchange methodology the Collection Engine must be configured to define which of the two methods are to be used In addition when creating the User IDs the utility must define which of the optical passwords to use when communicating via OpenWay Field Pro This optical password information is passed to the requesting computer as a part of the credential OpenWay Tools User Guide 12 Proprietary and Confidential OpenWay Field Pro OpenWay Tools Settings After the Collection Engine has been properly configured the OpenWay Tools Administrator configures OpenWay Field Pro using OpenWay Shop Manager In Shop Manager if Enhanced Security is required the Enhanced Security option being used is selected and the Authorization Server for that desired methodology is entered These values are used in the replica file and loaded upon execution This setting must match the setting configured in the Collection Engine or credential exchange fails Each credential request generated by OpenWay Field Pro includes a validity duration of 24 hours This allows the certificate to be used for up to 24 hours If the default duration in the Collection Engine is less than 24 hours the default duration is used Enhanced Security Busi
75. Locked No level 5 functions are permitted A user with level 5 permissions is logged in as if they have only level 4 permissions Unlocked Users with level 5 permissions are allowed to perform level 5 functions Field Description Lock Port Click this button to prevent all users from performing level 5 functions as defined in L G software Unlock Port Click this button to permit qualified personnel to perform level 5 functions UnlockPortfor Enter up to 65534 minutes 45 days to unlock the port for that length of time minutes OpenWay Tools User Guide 66 Proprietary and Confidential OpenWay Field Pro Clear Firmware Download Event Log Click the F1 key to clear all entries from the Firmware Download Event Log Your security level must be set up correctly for this task in Shop Manager OpenWay Tools User Guide 67 Proprietary and Confidential OpenWay Field Pro Pending Table Operations Pending Tables contain a set of software or firmware locations that store temporary information about a transaction Once the transaction has taken place the table is cleared If the transaction does not occur within a configurable period of time or within a configurable number of attempts the table will also be cleared Activate Pending Table Meters have several pending tables designed to hold different types of firmware register display ZigBee OEM etc When data is being downloaded to a meter it is initially load
76. Maximum period is 45 minutes but this can be refreshed OpenWay Tools User Guide 10 Proprietary and Confidential OpenWay Field Pro Signed Authorization method 1 HTTPS with Username and Password Also known as Username over TLS this method involves Public Key cryptography PKT in that RSA X 509 certificates are used for authenticating the server and to provide data encryption on the link Authorization is accomplished by prompting the Field Pro user for a username and password These have been predefined in the Collection Engine for each user for requesting Optical Signed Authorizations The protocol is similar to Secure Socket Layer SSL but recent implementations are using Transport Layer Security TLS In order for a Field Pro instance to support this feature the Shop Manager application must first be configured for it and a Replica file must be created for the target Field Pro host This method requires User IDs and passwords to be defined for Field Pro users in the Collection Engine At the time the user is configured the Collection Engine operator also selects the meter access level for the user 1 to 4 The credential validity period is also set in the Collection Engine user interface Users can be defined as limited Service Managers which allows them restricted access to the Collection Engine for only one purpose obtaining Optical Signed Authorization credentials Service Manager groups do not have access to the Collect
77. Module The MAC address of the RFLAN device s synchronization father the node it uses to pass data through Synch Father MAC the RFLAN Address LPD Local Average Propagation Delay LPD values are used to sort and select neighbors They are used to select the best access for synchronization or to make a choice between different available cells The network layer uses these values to choose the best path for routing packets RXI The Reception Rate Indicator provides an indication of the rate at which messages are heard from a neighbor although it is not an exact measurement of the actual reception rate OpenWay Tools User Guide 79 Proprietary and Confidential OpenWay Field Pro Average RSSI Comm Module MAC Monocast Rx Count Comm Module Net Downlink Packet Count Comm Module Uplink Packet Count Comm Module Net Routing Count The Average RSSI gives an indication of the received signal quality even in environments with Rayleigh fading Average RSSI participates in the choice of the best synchronization father A MAC layer packet is referred to as a Monocast This field is a count of the number of Monocast messages that have been received by a meter The number of times an RFLAN Net Download Packet has been received The number of times an RFLAN Net Download Packet has been sent The number of meters that route through this cell relay Communication Status RF Mesh Field Description ESN Electronic Serial Number
78. N e If the meter communicates via RF Mesh go to Communication Status RF Mesh e If the meter communicates via cellular go to Communication Status Cellular on page 81 Field Description ESN Electronic Serial Number A number assigned to each device when it is manufactured ESNs are unique across all manufacturers and product lines Comm Module Level The Level refers to the meter s level in the RFLAN cell It is useful for troubleshooting the meter s communication Level 0 Not in communication with the RFLAN should only be seen during the initial installation process Level 1 The cell master meter is communicating with and most likely is attached to the cell relay Level 2 32 Only applicable to non cell master meters Synchronization Not Sync The meter is looking for neighbor meters Status Sync The meter is talking to neighbor meters Sync Net The meter is part of a cell this is the desired state Registration Status Not Reg The meter is not yet registered with the OpenWay Collection Engine Reg The meter is registered with the Collection Engine this is the desired state Registration Lifetime Each network registration packet contains a value that indicates when the registration expires If registration has not been completed by the expiration time the packet dies and is not transmitted any further in the system If the meter has not received a registration acknowledgment from the Collection Engine within a configura
79. N operations cease For more information see ZigBee Stack Reset Limiting e Config Change This event is logged whenever any of the HAN configuration values is updated The Argument Data reports the updated value e Gas module told to leave This event is logged whenever a gas module is commanded to leave the network The gas module is identified in the Argument Data by the last four bytes of its EUI64 e Management Leave Requested This event is logged whenever the meter receives an inbound message from a device commanding it to leave the network e Meter has been cold started This event is logged whenever the meter is cold started DRLC Data Published The meter logs this event when the head end system publishes a new DRLC event to the meter and the meter publishes the DRLC list out to the appropriate HAN Devices This event is logged even if there are no HAN devices connected to indicate that the DRLC event was received Existing DRLC Event Dropped The meter logs this event to indicate that the DRLC queue was full when a new DRLC event was received and it was one of the existing DRLC events that was dropped This means that the new event occurred before at least one of the already queued events Message Published The meter logs this event when it receives a new text message from the utility and publishes the message out to the appropriate HAN devices This event is logged even if there are no HAN devices connected to indicate that the mes
80. Status The Load Profile Status window shows information about the Load Profile in the active meter Data such as Load Profile Running Number of Channels and Interval Length can be found here Meter Status Load Profile Status E m sd des 5 4 2008 2 42 52 PM Channel 2 Pulse Weight OpenWay Tools User Guide 49 Proprietary and Confidential OpenWay Field Pro KYZ Summary In addition to allowing the configuration of the KYZ board OpenWay Field Pro shows a summary of the configuration of the KYZ board The summary shown is the same summary that is shown post KYZ configuration It lists the Output Type Pulse Width and Pulse Weight for each output if applicable The window also indicates if the outputs are disabled in Test Mode For more information see Configure KYZ on page 74 Y OpenWay Field Pro End of Interval EOI 550 msec Fale Events The OpenWay Register has an Event Log that records historical events that have taken place in the meter The OpenWay Register Event Log captures the most recent events in the meter at all times The meter is capable of retaining 420 events before wrapping Each event log record includes an event description a time and date stamp and additional information on certain events For meters with batteries all logged events are retained through a power outage For meters without batteries the Event Log is periodically written to non volatile memory Events tha
81. TESTI Previous Max 3 4 3 9 1 0 0 0 910 HW3 6Adv Poly 9 28 2012 8 38 AM e Sioa L The check box to the left of the program name allows you to perform specific operations to the selected item Depending on the number of items checked different operations are available For more information see the following topics Opening Existing Programs on page 109 e Comparing Programs on page 110 e Importing Programs on page 113 e Deleting Programs on page 110 Validating Data File Configurations on page 112 OpenWay Tools User Guide 108 Proprietary and Confidential Shop Manager Opening an Existing Program To open an existing program click on the name of the program using the hyperlink You can also open a program by selecting it and then using the Open option on the menu on the left side of the window Once a program is selected the OpenWay Data File Viewer is launched with the selected program open The list of meter programs in the Shop Manager is refreshed when focus is returned after opening editing a program o OpenWay programs are created in the OpenWay Collection Engine Exporting a Program from the Collection Engine To export a program from the OpenWay Collection Engine go to Meter Management Configuration Management From there locate your program on the Configurations tab You can sort any of the columns by clicking on the column heading Once you l
82. TOU rate for the deactivation The deactivation schedule is generally the original schedule data If a duplicate CPP message is received the duplicate is acknowledged but rejected only the affected time periods are written into the TOU schedules when CPP is O CPP activation does not replace an entire day s schedule To minimize network traffic activated Holiday Calendar The Holiday Calendar window is a calendar representation of the dates assigned as holidays within the time of use schedule Holidays can be set up either as Fixed or Recurring Fixed holidays are defined as a single date Recurring holidays repeat every year The Recurring Date Type options allow you to determine whether the holiday occurs on the same date every year or moves to another day if the date falls on a Saturday or Sunday A maximum of 14 holidays can be set up per season OpenWay Tools User Guide 48 Proprietary and Confidential OpenWay Field Pro DST Calendar The DST Calendar window is a list of all of the daylight saving time dates programmed into the meter in a tabular format Although the DST dates are typically embedded in the Time of Use calendar they are shown independently in order to better manage differing DST and TOU expiration dates This display format also allows you to view the entire DST calendar on a single page o The DST Calendar window is disabled if the meter is not configured to use daylight saving time Load Profile
83. Title of the registration authority C12 22 master relay This acse pdu carries a list of ApTitles to be registered to the network Number of Number of registrations requests packets that were not successful rejected Usually a device has a Registrations Failed preset threshold for registration fails If this threshold is reached the device attempts to join another network if available or generates an error and stops trying to join This prevents a device from falling into an infinite loop when trying to join and always failing Field Area Router Field Area Routers FARs are akin to repeaters in that they can be installed in remote areas to allow RF signals to be relayed to suburban area networks without the need for additional infrastructure They also have the ability to connect to other forms of communication 3G 4G Wi Fi etc This allows a FAR to be installed at secondary sub station and interrogated remotely by the utility as well as providing the relay service to the network RPL Hops Number of hops from this meter to the CGR RPL Path Cost This is a figure calculated from the Spanning Tree Protocol STP which is detailed in 802 1d Every device that joins a network goes through the STP upon joining The system calculates the bandwidth of all possible pathways leading to the new device A path cost value is then derived from these bandwidth figures The algorithm for determining the path cost is 1Gb s bandwidth Once all
84. Under the Program Options menu click Compare The Meter Program Comparison dialog appears You may check the Display Differences Only box to display only the rows that have differences 6 To return to the main window click OK To print the results click Print To export the results click Export Meter Program Comparison Display Differences Only TOU Time TOU Schedule ID Clock Synchronization Time Zone DST Enabled DST Switch Time DST Switch Length Quantities Energy Quantities Energy 1 Energy 2 Energy 3 Energy 4 Demand Quantities Demand 1 Load Control Disconnect Load Control Threshold Reconnect Method Meter Display Normal Display Item 1 Description Item 1 I Export Print Line Synchronization GMT 5 00 False 2 00 60 minutes Whd VAh Arith d Whnet Vis fa maxWd Not Enabled Connect without User Infervention Segment Test RRR Software_Test v3 2007 Line Synchronization GMT 5 00 False 2 00 60 minutes Whd V h Arith d Vh a Unassigned Unassigned Not Enabled Connect with User intervention Segment Test x OpenWay Tools User Guide Proprietary and Confidential 111 Shop Manager Validate Data File Configuration This feature allows you to compare a meter program with up to four OpenWay data files The Validate Data File option is available when you select one program only in the Meter Programs view of Shop Ma
85. V AC control and an in home display unit OpenWay Tools User Guide 184 Proprietary and Confidential OpenWay Tools User Guide 185 Proprietary and Confidential
86. View Options Help Validate HAN Keys F9 Comm Port COM4 Click F1 Validate to perform this procedure For additional help with Network and Global Link Keys contact Itron Customer Support This window is disabled if the ZigBee radio has shut off due to reset limiting For more information see ZigBee Stack Reset Limiting Add HAN Device Use this window to connect up to ten HAN devices to the meter For security Itron meters are manufactured with the HAN Joining Flag turned off In o order to add HAN devices you must use the Enable HAN Joining window to temporarily turn the flag on OpenWay Tools User Guide 29 Proprietary and Confidential OpenWay Field Pro Field Registered HAN Devices Select HAN Key Type Install Code Device EUI F OpenWay Field Pro File View Options Help Add HAN Device F1 No HAN network nodes exist F9 Registered HAN Devices Select HAN Key Type Install Code v C3D9B6794D75652C Device EUI 00244600000358FD Comm Port COM4 Description Lists the MAC addresses of HAN devices that have already been provisioned to the meter Choose Install Code Locate this code on the label of the HAN device The meter and the device use this code to validate and secure communications between the device the meter and the network The code is created by the device manufacturer Enter only letters and numbers do not enter extra characters such as co
87. Way Data Files This dialog notifies you once the reports are complete O Depending on the amount of data in the OpenWay Data File running a report could be time consuming OpenWay Tools User Guide 144 Proprietary and Confidential Shop Manager Firmware Files OpenWay Shop Manager provides the ability to import firmware files delete them and mark them Active so that Field Pro can download them to devices The Firmware Files window has two tabs Select Active and All Files All Files tab Lists all the firmware files located in the Firmware Directory field at the top of the window To sort and display all the activated firmware files together click the Active column header This tab does not allow you to select the Active check boxes Select Active tab Allows you to filter so that only the firmware corresponding to one type of device displays EET OpenWay Shop Manager Firmware Files Firmware Directory C Program Data Itron Metering OpenWay Replica Fimware Select Active All Files OpenWay CENTRON File Name Active Version Min HW Max HW Date Crea E Hardware 1 0 7 AML Hw380 REG ITRF 005 005 033 5 005 033 3 080 3080 1 11 2013 2 v 5 005 043 3 080 3 080 2 14 2013 22 Hardware 1 5 c AMI_HW380_REG_ITRF_005_005_043 6 Hardware 2 0 6 Hardware 3 0 B Hardware 3 1 Polyphase Basic Meter Programs 5 Polyphase Advanced Register B OpenWay Data
88. a Alternatively you can type in both the channel and the radio ID you only need to type the right most non zero part of the radio ID 000781 is common to all Itron meters and is provided by the software Clicking the Refresh button clears the list of networks and allows OpenWay Field Pro to rebuild the list Depending on the density of radios in the area several scans may be needed to find the meter in question Continue Logon tells OpenWay Field Pro to attempt to get a radio Integration Associates dongle Telegesis dongle or Itron Belt Clip Radio to use to log on to the meter and to pass the radio ID and channel of the selected meter to that radio Once logon is complete the main OpenWay Field Pro window opens o If you are using an Integration Associates dongle you must use the Enable HAN Joining window to temporarily turn on the HAN Joining Flag OpenWay Tools User Guide 14 Proprietary and Confidential OpenWay Field Pro ZigBee Logon Setup Before logging onto a meter via ZigBee the following conditions must be set up in the meter 1 Log onto the meter optically with Field Pro Navigate to the HAN Module Configuration window on page 19 Check for the following e ANSICI2 18 over ZigBee Enabled Yes You can change this value to Yes with the Reconfigure C12 18 Over ZigBee function e ZigBee Enabled Yes You can change this value to Yes with the Form Network function e ZigBee Private Profile Enabled Yes To
89. a available only on HW 3 0 and 3 1 meters OpenWay Tools User Guide 157 Proprietary and Confidential Shop Manager Data Display Options Show Debug There are several places in OpenWay Tools that display the current firmware versions for the Register the Information Communication module and the HAN module The Show Debug Information check box allows you to manipulate how much information is displayed If you want to display only the version and revision uncheck the box If you want the build number to display also check the box C12 18 Security Settings Status Displays the current status of Signed Authorization security Enabled or Disabled Click the C12 18 Settings button to open the C12 18 Security Settings dialog and set up security options Enhanced Security Validation File This security feature prevents unauthorized sniffers hackers etc from accessing the meter network Status Displays the current status of Enhanced Security file loaded or no file loaded OpenWay meters are injected with security keys that encrypt data before it goes out on the meter network The keys are included on a security file that is generated at the production facility and shipped on a disk with each pallet of meters Click the Import button to load the security file so that Field Pro can verify that the keys on each meter are correct Program Signature Verification Use the following two check boxes to confirm the authenticity of
90. a File Viewer OpenWay Tools User Guide 115 Proprietary and Confidential Shop Manager OpenWay Data File Viewer The OpenWay Data File Viewer is used to view OpenWay data files EDL files and OpenWay configuration files The tabs that are visible in the Data File Viewer depend on the contents of the EDL file For example the Voltage Monitoring tab is only present if there is Voltage Monitoring data in the data file Description Export Click this icon to export the current data aT o n S 9 o gt Print Click this icon to print the current window a Online Help Click this icon to open the online help Itron Metering Website Click this icon to automatically go to the Itron Metering website ve For more information see the following topics e Device Status on page 117 e Configuration Data on page 119 e Register Data on page 119 e Load Profile Data on page 120 e Event Data on page 129 e HAN Event Logs on page 132 e Network Status on page 137 e Voltage Monitoring on page 125 e Communications Log on page 131 e SiteScan Toolbox Data on page 141 Move Files The Move option is only available when one or more files are selected When the Move option is selected a browse dialog is displayed for you to choose the location After confirmation the file is moved to the specified location and the list is updated If more than one file is selected then all files are moved to the specified location U
91. ab is the main location for running tests as well as viewing the test results As the tests are being run progress is indicated for each meter that is currently being tested The progress indicators report the current status of each test run as well as the number of passed failed and skipped tests The indicator displays the manufacturer s serial number so that you can easily determine which meters have completed a test run Once a test run has completed you can see the detailed results For more information about setting up the tests refer to System Settings in Shop Manager on page 171 jpenWay CENTRON Validation Tool Test Settings Communications mm Open Results Close All Probe 1 60926389 COCCI Running Test HAN Radio Test Results Passed 2 Failed 1 Skipped 1 Run Tests The start button is only enabled if the communications settings have been set up and no test is currently running The cancel button is only available while the test is actively running If you click cancel the application cancels all pending tests It does not stop the test currently running You must modify the Communications settings with a Port other than None in order for the Start button to be active In addition ensure one of the probes has been selected OpenWay Tools User Guide 168 Proprietary and Confidential Validation Tool Settings Probe Selection Select the appropriate probe s to be used for the t
92. ach channel has 16 bits written to load profile memory At the end of an interval a 16 bit number is written into load profile memory for channel 1 a 16 bit number for channel 2 follows immediately The process continues for each interval until 128 intervals one block or record have been recorded In addition to the profile data each interval contains eight types of status bits written into each data interval The following are the status codes used when viewing data on OpenWay Field Pro Status Definition Cause A Time Adjustment The meter time was adjusted during the specified interval When A appears you also see a status of K L or S indicating whether the time adjustment caused an interval to be skipped or to be longer or shorter than normal D In DST The interval occurred during Daylight Saving Time K Skipped Interval The interval was skipped and no data was recorded Intervals can be skipped due to either a power outage or a time adjustment during that interval L Long Interval A time adjustment occurred during the interval causing it to be longer than the normal interval length O Outage An outage occurred during the specified interval The minimum outage length is recorded in seconds and is specified in the Collection Engine in the load profile section R Power Restoration Power was restored after a power outage during this interval S Short Interval The interval was shorter than normal either because of an outage or a time adj
93. aged a separate source of energy such as a generator When load side voltage is present the service switch does not close and this event is logged OpenWay Tools User Guide 51 Proprietary and Confidential OpenWay Field Pro Field Loss of Phase Restored Loss of Phase Error Low Battery Magnetic Tamper Cleared Magnetic Tamper Detected Meter Firmware Download Failed Meter Firmware Download Succeeded Pending Reconfigure Primary Power Down Primary Power Up Removal Tamper Table Written Events List Description Phase voltage was restored Non Fatal Error 2 The voltage on each phase is checked every five seconds A phase must fail twice in a row to cause an error A Demand Reset or a Clear STD or MFG Status Flags after the voltage returns clears this error A meter event triggered when the battery voltage drops below a predetermined value The meter has detected that a high DC offset value has returned to normal This event is logged one second after the value returns to normal Only HW 3 1 singlephase meters display this event The meter has detected a high DC offset value which is caused by a magnet in the vicinity of the meter This event is logged one minute after the high DC offset value is detected Only HW 3 1 singlephase meters display this event The downloading of the meter firmware failed This applies to all types of firmware as well as downloading RF mesh configurations The download
94. ager Export Click this icon to export the current data 06 ul Print Click this icon to print the current screen Online Help Click this icon to open the online help Itron Metering Website Click this icon to automatically go to the Itron Metering website oeg Some windows allow you to resize columns in case a description or value is too long to fit into the default column width provided To expand a column use the mouse to drag the column width to the desired width The and buttons allow you to expand or contract individual sections OpenWay Tools User Guide 176 Proprietary and Confidential ZigBee Device Manager Using the Itron Button The Itron button allows a user to perform basic operations The Online Support includes a link to the Itron User Forum Knowledge Exchange as well as Technical Support and the Itron Metering website P Knowledge Exchange qy Technical Support Itron Metering Testing to see whether the heading has text It s supposed to be empty Radios The Radios panel displays a list of all the ZigBee radios that are connected to the PC It shows radios connected through a USB port The Itron Belt Clip Radio must be connected to the PC using a USB cable When a new radio is connected to the PC it is automatically added to the radio list This list of radios can also be cleared and repopulated at any time using the Refresh button at the top of the v
95. al Number Program ID 0 MFG Serial Number 0303360125 Time of Use DST Enabled Yes Software Revision 2 60 Load Profile Status Firmware Revision 3 012 d Device Time 10 1 2012 3 53 47 PM Time of Reading 10 1 2012 3 54 32 PM Events Daily Self Read Time Not Enabled Comm Module Version 0 012 SiteScan HAN Zigbee Module Version 3 002 Comm Module Level level 0 A Synchronization Status not sync Previous Menu Registration Status not reg j g Time Zone GMT 5 00 Service Volts 128 5 Reauire Enhanced Securitv No Comm Port COMA e OpenWay Tools User Guide 43 Proprietary and Confidential OpenWay Field Pro Device Activity The Device Activity window shows a history of important events during the meter s life such as the number of demand resets number of times the meter was programmed and any tamper incidents OpenWay Field Pro File View Options Help Meter Status Device Configuration Device Activity Device Activity Meter Value Meter ID i Device Time 5 4 2003 2 33 47 PM Demand Resets 1 Self Reads Performed 12 tt Times Programmed 0 Outages 0 Removals Detected 0 DST Calendar Inversions Detected 0 Minutes on Battery 135453 minutes Device Errors Time of Use Date Last Programmed 5 19 2038 1 49 27 PM Load Profile Status Date of Last Demand Reset 5 4 2009 2 18 00 PM Date of Last Dutage 4 19 2009 1 51 34 PM Date of Last Test 1 1 1970 12 00 00 AM Events KYZ Summary
96. and change the device time is permitted e Quaternary Provides read only access to the meter No write access to the device is permitted Click F1 to Validate Optical Passwords Click F9 to return to the previous menu Reconfigure LED Quantity The light emitting diode LED in the top of OpenWay meters can be configured to pulse different quantities using this window Your choices depend on the register s device class the meter you are logged into Singlephase Register Device Class Available Quantities ITR1 singlephase HW 2 0 and 3 0 Whd VAhd OpenWay Tools User Guide 75 Proprietary and Confidential OpenWay Field Pro Singlephase Register Device Class ITRD singlephase HW 3 1 Polyphase Register Device Class ITR3 polyphase basic HW 2 0 and 3 0 ITR4 polyphase advanced HW 2 0 and 3 0 ITRE polyphase basic HW 3 1 ITRF polyphase advanced HW 3 1 Available Quantities Whd varh d Available Quantities The same nine options are available for all polyphase meters Whd Vhr Wh Whd amp Whr varhd varhr varh varh d amp varh r VAh Arith Vec d VAh Arith Vec d VAh Arith Vec VAh d amp VAhr Arith Vec the window offers either arithmetic or vectorial calculation based on what the meter is configured to use selection in the Collection Engine For more information see the OpenWay Technical Reference Guide for the device OpenWay Tools User Guide Proprietary and Confidential
97. and in home HAN devices These messages are for the purpose of controlling load to make sure that demand does not exceed what the utility company can generate Examples of in home HAN devices could be the thermostat refrigerator dryer gas meter and the in home display that allows consumers to see and control energy usage Use Field Pro to see recent HAN events when you are logged into the meter or create a data file and use Shop Manager s Data File Viewer HAN Event Summary Upstream Event List Downstream Event List Event Name E Upstream Events Time of Read Message Confirmation D events logged 3 28 2012 10 29 19 AM Price Acknowledgment O events logged Load Control Opt Out D events logged Load Control Status 0 events logged State Changed B events logged Device Added 2 events logged Device Dropped 0 events logged a Configuration Data HAN Communication has Exceeded Defined Threshold 0 events logged Ping Event 2 events logged Register Data Message Delivery Failed D events logged Price Delivery Failed D events logged DALC Delivery Failed 0 events logged E Downstream Events 2 Communications Logs Message Published 1 events logged 9 Network Status Pricing Data Published 1 events logged DRLC Data Published 1 events logged Dring Tine Phamand rye OpenWay Tools User Guide 132 Proprietary and Confidential Shop Manager Supported HAN Upstream Events Device Added The met
98. ar is displayed on the bottom left of the status bar for any actions that require time to be performed Starting the Shop Manager To start the Shop Manager application 1 Go to Start gt Programs gt OpenWay Tools gt Shop Manager 2 Shop Manager opens to the default window For more information see e Using the Itron Button on page 106 e Customizing the Shop Manager on page 106 e Navigating the Shop Manager on page 107 OpenWay Tools User Guide 105 Proprietary and Confidential Shop Manager Using the Itron Button The Itron button allows a user to perform basic operations The Online Support includes a link to the Itron User Forum Knowledge Exchange as well as Technical Support and the Itron Metering website 18 Knowledge Exchange 3j Technical Support Itron Metering Customizing the Shop Manager To customize the Shop Manager click the gt gt button in the lower left part of the window me The following menu displays Hide additional buttons Navigation panel options Add Remove buttons To add or remove buttons from the menu bar click Add Remove buttons Click an object to select or de select it from the list Objects marked with E are included in the menu Meter Programs OpenWay Data Files Firmware Files Comm Module Files RMA Files Activity Log gt System Settings OpenWay Tools User Guide 106 Proprietary and Confidential Shop Ma
99. ary and Confidential OpenWay Field Pro Field Description RSSI Reverse The strength of the signal back to this neighbor from its neighbor endpoints or the CGR Last Heard The last date and time when this neighbor heard from the CGR or any of its neighbors When meters are new this field updates frequently When the network is stable days may go by between updates Reset Comm Module This window is accessible when you are logged into a meter that communicates via RFLAN or RF Mesh though the window appears differently for the two communication methods The function of this window is to reboot the comm module If communicating via RFLAN there are three options if RF Mesh there is just one To Reset Comm Module without Parameter Change RFLAN RF Mesh On occasion the communications module may stop sending the appropriate messages to the register board Use this function when the meter is not connected to the network or not synchronized with it Indications that this process is needed include but are not limited to e Network Statistics showing no data being transferred or received e Neighbors List window is empty To perform this function select F1 without modifying any of the fields The comm module reboots performs calculations to determine cell merit and re establishes connections to the network Both the Neighbors List and Communication Status windows to clear and then begin rebuilding the data as the comm module re establ
100. ays a dialog that allows the user to enter an override security code Current Security Enter the security code in the meter s current configuration file Code Previous Security Enter the security code in the meter s previous configuration file Code Session Timeouts Enable Field Pro Check the box to have Field Pro log off the meter when there is no user input for a selected number of session timeouts minutes Uncheck the box to have Field Pro remain logged on regardless of user inactivity Session timeout If the box above is checked select the number of minutes that Field Pro should remain logged in with no input minutes from the user Valid range is 5 to 60 minutes Utility Identification Settings This dialog opens from OpenWay Shop Manager s System Settings panel the General Settings tab when you click the Utility Identification Settings button The button is enabled when the Allow Authorized Users to Modify Settings check box is selected Use this window to manage settings that allow meters to connect to different head end systems You may set up a maximum of five groups for production and testing Utility Identification Settings Description RFLAN Utility ID Cellular Gateway ERT Utility ID Add PROD s Production 0x55 10 0 0 42 1153 0x67 Cell Test 1 Cellular Test Settings Not Set 192 168 1 1 1153 Not Set Edit ERT Test ERT Test Settings Not Set 10 0 0 42 1153 0x43 Delete RF Test RF
101. be recorded This can be different from the meter s interval length The interval values are displayed in separate rows on the Instrumentation Profile Intervals tab e Outage Length The meter program specifies the number of seconds an outage must last before it is recorded in the instrumentation profile e Read Time Offset The meter program specifies the number of minutes after the beginning of the instrumentation profile interval that the instantaneous value is recorded If the meter cannot read the value at the specified time due to power outage or time adjustment then the value displayed is 0 The number of channels depends on the number of phases the meter supports a channel for each phase Time of Read 3 8 2012 3 56 27 PM Instrumentation Profile x Device Status E Configuration Data Register Data Load Profile Data Ga Voltage Monitoring Data wv Event Data Communications Logs E HAN Event Logs 9 Network Status Profile Summary Instrumentation Profile Intervals Number of Intervals Time of First Interval Time of Last Interval Max Value Time of Max Max Value Time of Max Total Value Average 24 3 8 2012 2 00 PM 3 8 2012 3 55 PM 0 0 1269 3 8 2012 3 55 PM 3 8 2012 3 55 PM 3 8 2012 2 10 PM 0 0 0 3 8 2012 2 00 PM 3 8 2012 2 00 PM 3 8 2012 2 00 PM 0 0 0 00 28698 0 00 1195 75 OpenWay Tools User Guide 124 Proprietary an
102. ber Activity Activity Status Application Workstation User Description The time that the event occurred A unique meter identifier The unit ID can be entered when you initialize a device Programming Options must be set up to prompt to enter the unit ID at initialization A unique number assigned to the meter it is the last section of the electronic serial number and is used as a device name in the system Generally this number is assigned by Itron and used for tracking purposes The function that is being logged The result of the activity Values can be Succeeded or Failed Any failures are followed by an explanation For example the activity failed because of a meter time out The application where the activity function was logged The computer name of the workstation where the activity was logged The name of the user ID from the workstation where the activity was logged Opening Activity Logs To open an Activity Log file click the hyperlink file name of the Activity Log file This opens the Activity log in the Activity Details window on page 153 Activity Details You can import export merge or roll off activity log events This is a read only view and provides you with a quick and easy way to see recently performed actions Field Description Event Time The time that the event occurred Activity The function that is being logged Activity Status The result of the activity Values can be Succeede
103. ble period after it has sent a registration packet the meter sends another packet and retries the registration process This continues until the meter is successfully registered with the Collection Engine OpenWay Tools User Guide 78 Proprietary and Confidential OpenWay Field Pro Field Expiration Countdown Registration Delay Description Countdown occurs for all packets that are time critical When the countdown time expires the packet dies and is removed from the system Generally time critical packets have a number of retries and retry delay times configured This value is the amount of time the meter waits between retries when attempting to register with the Collection Engine Network Statistics RFLAN Number of Bytes The comm module has received this number of bytes of data from the RFLAN network When the Received comm module is reset this value clears and begins counting up again Number of Bytes The comm module has sent this number of bytes of data to the RFLAN network When the comm Sent module is reset this value clears and begins counting up again Comm Module The number of hops the meter is from the Cell Master Current Level Number of Comm The meter keeps track of the number of times that the number of hops has changed Module Level Changes Core Dump State 0 No core dump is currently saved 5 A core dump has been saved Network State Not Synch The meter is looking for neighbor meters Sync
104. ccess Control address of the communication module Address HAN MAC Address The Media Access Control address of the Home Area Network Time of Read 1 19 2011 1 06 26 PM Device Status Device Status Configuration Data LP Register Data Load Profile Data a Voltage Monitoring Data v Event Data 2 Communications Logs Qv Network Status Item Meter ID Serial Number Manufacturer s Serial Number Date Last Programmed Number of Demand Resets Software Version Firmware Version Hardware Version Device Time Time Zone DST Enabled Meter In DST Meter In Test Mode Device Errors Connect Disconnect Status Current Switch State Load Voltage Present Last Connection Attempt Failed E Communication Modules Comm Module LAN Version Comm Module MAC Address HAN MAC Address 1234567894BCDEF 1 17 2011 8 48 08 AM 0 2 45 3 006 3 000 1 18 2011 1 05 38 PM GMT 5 00 Yes No No None Found Connected True False 0 012 000FF731 000781FF00000001 OpenWay Tools User Guide Proprietary and Confidential 118 Shop Manager Configuration Data In the Configuration Data area the Configuration tab contains summary information for each of the configurable parameters in the meter The TOU Schedule tab shows a graphical representation of the TOU Schedule if used Time of Read 6 21 2012 11 08 39 AM Configuration Data
105. cent of tolerance below the threshold within which the IPC can move without causing the event to be logged again as returned to within tolerance e Debounce Valid values 0 255 The number of seconds the IPC must exceed the threshold in order for the event to be logged e Minimum Active Duration Valid values 0 65535 The lockout period in seconds from the time a returned to within tolerance event is logged Threshold minus Hysteresis until the next exceeded tolerance event can be logged Each phase has a separate timer Deregister The process of removing an endpoints registration information from other cell members For example if an endpoint changes cells it sends a message to all of its known cell members to remove it from their member lists Demand Reset A meter event triggered when a demand reset occurs Demand resets can be configured to occur on a timed basis or when triggered by another event Checking the event log is a good procedure when troubleshooting meter symptoms Event Tamper This event is logged when a tamper count is reset to zero For more information see the Reset Cleared Tampers window on page 60 Inversion Tamper The meter was turned 180 degrees upside down and power flowed backward Load Profile Error A meter event indicating that a Load Profile error has occurred Load Voltage Present Before the service switch is closed and service is reconnected the meter checks for load side voltage consumer has eng
106. ch as potential synchronization fathers and healthy fathers Comm Module The MAC address of the RFLAN device s synchronization father the node it uses to pass data through Synch Father MAC the RFLAN Address LPD Local Average Propagation Delay LPD values are used to sort and select neighbors They are used to select the best access for synchronization or to make a choice between different available cells The network layer uses these values to choose the best path for routing packets RXI The Reception Rate Indicator provides an indication of the rate at which messages are heard from a neighbor although it is not an exact measurement of the actual reception rate Average RSSI The Average RSSI gives an indication of the received signal quality even in environments with Rayleigh fading Average RSSI participates in the choice of the best synchronization father Comm Module MAC A MAC layer packet is referred to as a Monocast This field is a count of the number of Monocast Monocast Rx Count messages that have been received by a meter Comm Module Net The number of times an RFLAN Net Download Packet has been received Downlink Packet Count Comm Module The number of times an RFLAN Net Download Packet has been sent Uplink Packet Count Comm Module Net The number of meters that route through this cell relay Routing Count Neighbor List RFLAN Field Description OpenWay Tools User Guide 138 Proprietary and Confidential Shop
107. ck Select All To clear all selections click Clear All To return to the Firmware Files view without making any changes click Cancel To import the selected programs click OK Downloading firmware to a meter using OpenWay Tools In most circumstances utility companies use the OpenWay Collection Engine to download firmware to meters over the air When you need to load firmware locally either by optical probe or ZigBee use this procedure Note that firmware download via ZigBee is extremely slow 1 Open Shop Manager and import the firmware files Select the Active check box of all files to be downloaded For more information see Importing Firmware on page 146 2 If OpenWay Field Pro is located on a separate computer create a Replica File Exit Shop Manager If necessary load the Replica File 4 Logonto the meter with OpenWay Field Pro OpenWay Tools User Guide 146 Proprietary and Confidential Shop Manager Go to the Firmware Load window located under Programming Functions by default 6 Select a firmware file to download and click F1 to continue 7 Click F1 to begin downloading the firmware into the meter Field Pro displays a message when firmware download is complete The firmware load is not complete until the CRC check is complete and the meter s display has returned to its normal operating state Depending on the type of firmware that is being downloaded you may see several things flash across the meter s display suc
108. d or Failed Any failures are followed by an explanation For example the activity failed because of a meter time out Unit ID The utility company s unique identifier for the meter Meter Type The type of meter the activity affected Application The software application being used when the activity function was logged Application Version The version number of the software application Workstation The computer name of the workstation where the activity was logged User The name of the user ID from the workstation where the activity was logged OpenWay Tools User Guide 153 Proprietary and Confidential Shop Manager Roll Off Events The topic bar page for the Activity Log view provides an option to roll off event records When selected this option deletes all records that are older than the prescribed activity log length Every time the Shop Manager is started it reads the oldest record from the activity database and if one is found compares its age to the limit established by the previously mentioned system setting If the oldest record is past the calculated expiration date you are prompted to go to the Activity Log view and roll off all the expired records Roll Off Activity Log Entries Delete all event records prior to the following date 5 30 2008 v OK Cancel Help Export Activity Log The Export Activity Log option is used to export external activity logs from Shop Manager These include Activity Log
109. d Confidential Shop Manager The Instrumentation Profile Intervals tab displays the instantaneous value recorded for each energy during each interval The Interval Status column displays any of the following codes Status A lt 4 7 Voltage Monitoring Definition Time Adjustment In DST Skipped Interval Long Interval Outage Power Restoration Short Interval Test Mode Overflow Cause The meter time was adjusted during the specified interval When A appears you also see a status of K L or S indicating whether the time adjustment caused an interval to be skipped or to be longer or shorter than normal The interval occurred during Daylight Saving Time The interval was skipped and no data was recorded Intervals can be skipped due to either a power outage or a time adjustment during that interval A time adjustment occurred during the interval causing it to be longer than the normal interval length An outage occurred during the specified interval The minimum outage length is recorded in seconds and is specified in the Collection Engine in the load profile section Power was restored after a power outage during this interval The interval was shorter than normal either because of an outage or a time adjustment The meter was placed into test mode during the specified interval The value recorded in this interval was outside of the range that the meter is capable of storing This could happen because there was
110. d or mouse clicks Some or all of the following buttons are available in the upper right corner Field Description OpenWay Tools User Guide 4 Proprietary and Confidential OpenWay Field Pro Field Description Q Export to Excel Use this icon to export the data on the current window to Microsoft Excel O Print Use this icon to print the current window O Logoff Use this icon to log off of a meter Help Use this icon to open the help system Once logged onto the device you can navigate to every function that the device supports as long as it has been set up in the user interface using Shop Manager If a function that you need is disabled check the help topic for an explanation On every window F9 is reserved for navigating to the previous menu or to log off if you are at the main menu This allows for easy navigation through menus There is also a quick logoff icon which allows you to log off from any window On some windows columns can be resized in case a description or value is too long to fit into the default column width provided The and buttons on the window allow a user to expand or contract the shown values File Menu The File menu contains options related to program files as well as an option to exit from Field Pro Field Description Export Export the data to a Microsoft Excel Worksheet Selecting this option displays a dialog which allows you to choose a file name and location Print Preview
111. d system sets the value when the ICM auto registers Neighbor List The Neighbor List window displays the radio signals of all endpoints that are within range of the meter you are currently logged into The number of endpoints within range is influenced by a number of factors such as distance number of hops to the connected grid router RF Mesh or cell relay RFLAN latency and signal strength OpenWay Field Pro Se File View Options Help ra Comm Module Configuration Neighbor List O O 0 Communication Status ess Synch Merit RSSI LPD Level Transmit Window Receive Rate i 2 5 4 Neighbor List 2 5 13 3 00879548 8 1 5 85 4 00635098 20 z 5 19 Host 5 0003024 86 2 i 3 6 0060214F 24 2 5 19 Cea Module 7 005E638C 16 e 5 n 8 0060239E 76 2 5 4 9 00960327 a 4 5 4 Validation m mm Utility ID Settings Previous Menu ae Comm Port COM4 Neighbor List RFLAN Field Description MAC Address The unique number assigned to the meter by its manufacturer to identify the device s Internet Protocol IP network adapter Synch Merit Indicates which neighbors are good to synchronize with lowest being the best The values used to calculate the Synch Merit are GPD LPD Level Cell Size Indicator and Receive Rate OpenWay Tools User Guide 84 Proprietary and Confidential OpenWay Field Pro Field Description RSSI Received Signal Strength Indicator is a measurement o
112. d window is labeled RF Mesh Firmware After the comm module firmware is loaded the meter syncs up with the RF Mesh network To verify the stack change go to the Comm Module Configuration window The following fields indicate that the stack switch was successful e Comm Module RF Mesh e Stack Type IPv6 e Last Stack Switch The date when the comm module firmware was loaded to the meter OpenWay Tools User Guide 72 Proprietary and Confidential OpenWay Field Pro For more information see Comm Module Configuration on page 77 If the fields do not display the values shown above contact Itron Customer Support Validate Program Once the device is configured this feature allows you to ensure that the correct values were programmed into the device Only programs that are currently tagged as Active in Shop Manager appear on the list In addition only programs with the appropriate device class appear Use F1 to select a program EDL file to validate against The program data in the meter is compared to the program data in the external file o If an item fails to validate and one of the values is blank it means that the program or meter does not support that value OpenWay Tools User Guide 73 Proprietary and Confidential OpenWay Field Pro Configure KYZ The advanced OpenWay CENTRON Polyphase register supports an optional output board for a total of 2 KYZ and 1 KY output The configuration of this board is p
113. data for each channel and the status bytes for each channel The report show Page Numbers Date Time and Unit ID The Profile Summary report contains the Load Profile Summary and the Interval data graph This is a graph that displays channels for the given time range The report shows Page Numbers Date Time and Unit ID The Report Contents section contains the list of options for setting up the duration of the data to use for the report There are options for All Data in File or Custom Date Selection If Custom Date Selection option is selected the Report Start Date and the Report End Date date time calendar controls are enabled to allow you to choose the date and an hour The Start Date must be before the End Date The Save Options section contains the options for saving a hard copy of the report Select one of the following options Save Option Microsoft Excel HTML Adobe PDF Text XML Reason for Using Useful for manipulating data or performing calculations Useful for posting information on websites or in e mails A user friendly report format that is easily sent to others This format is not easily modified without special tools A text only report format No graphics can be used Useful for programmatically using data may see undesirable formatting in the txt format The Adobe PDF and Microsoft Excel O If the data set being generated is large for example multiple intervals or channels you outputs are better suit
114. ducts associated with your customer account 4 Select a product and wait for the page to refresh Scroll down to see all available software and documentation for the selected product Note Not all software releases are appropriate for all utility companies Before proceeding read the release notes or contact Itron Customer Support OpenWay Tools User Guide 1 Proprietary and Confidential CHAPTER 2 OpenWay Field Pro OpenWay Field Pro allows you to log into OpenWay meters and view and retrieve OpenWay meter data It provides tools to directly communicate and program OpenWay electricity meters at the metering site or shop Field Pro 1s used to e Create OpenWay meter data files EDL files e View meter data includes displays register values demand reset values and self read data e View meter status includes configuration activity time of use events and load profile data e Complete meter operations manipulate registers communication operations HAN operations pending tables device resets and device operations e Program meters initialize the device validate programs reconfigure TOU and load new firmware OpenWay Tools OpenWay Tools Collection Engine Shop Manager Field Pro gt Y Create Meter v Import Meter Programs Y Initialize Meter Programs Y Make Programs Active to v Reconfigure TOU Schedule Y Over the air meter use in OpenWay Field Pro Y Configure KYZ initialization v Create Replica Fi
115. e Browse button allows you to choose a different location Click on any of the column headers to sort the files Import Firmware Source Directory C Documents and Settings All Users Application Data Select one or more files to import Type Wersion Date Created A 10 si RegisterFW 3 007 050 3 30 2011 10 28 35 AM AMI Hw 30 REG ITR1 003 012 095 RegisterFw 3012085 5 13 2012 11 29 34 AM AMI Hw 30 REG ITR1 003 014 023 RegisterFw 3 014 023 5 14 2012 4 46 31 PM AMI Hw 360 REG ITRD 003 008 023 RegisterFw 3 008 023 5 11 2011 11 52 31 AM MAX IMAGE Hw 30 REG ITR 001 O00 070 RegisterFw 1 000 070 4 20 2011 1 27 25 PM Ma x_IMAGE_Hw30_REG_ITRA_001_000_095 RegisterFw 1 000 095 6 1 2011 9 41 50 AM MAX IMAGE Hw 30 REG ITRA 002 000 055 RegisterFw 2 000 055 11 15 2011 1 01 09 PM TrifectaCommModule 0 13 25 AppHeader RFLANFW 0 013 025 5 5 2011 2 11 02 PM E om000000 x If you attempt to import firmware that has the same name as a program file that already exists on your system you are prompted to overwrite the existing program cancel the import or rename the imported file Importing Firmware 1 Open Shop Manager If prompted enter your User ID and Password 2 Go to the Firmware Files view 3 Under the Firmware Options menu click Import The Import Firmware dialog opens 4 Click the Browse button to locate the folder where the files are Click OK Select the check box of each firmware file to be imported or cli
116. e e Fil Press F2 to exit test mode 90 F2 Exit Test Mode Test Mode Interval Length 15minutes Test Mode Subintervals 1 Pulse Quantity Wh d Pulse Weight 1 800 H Time in Test Mode minutes 10 0 ie Test Mode Display Items mansum e trom te ore RITTER ENTIRE EE Comm Port COM4 2 b 4 Connect Disconnect Most OpenWay CENTRON meters have a service switch a remote disconnect module which allows the utility to turn off the power to that service point remotely by sending a command from the Collection Engine the majority of connects and disconnects are performed this way If you must perform a connect disconnect on site use this function Note This function does not work on meters that do not have a service switch The meter technician must use traditional methods of performing the connect or disconnect Field Description Current Switch State Connected The disconnect switch is closed Disconnected The disconnect switch is open Load Voltage Present True There is voltage on the load side of the meter If the Current Switch State Disconnected this could indicate a problem Last Connection True There was an attempt to connect or disconnect that failed Attempt Failed False The previous connect disconnect attempt was successful Failsafe Mode Status The meter automatically switches to failsafe mode after a new configuration file or firmware is loaded to it During this period service li
117. e the SiteScan Configuration component to define which diagnostics the meter monitors counts and displays Diagnostic counters store the number of occurrences of each configured diagnostic condition The meter checks every five seconds for configured diagnostics A diagnostic condition must exist for 15 seconds three checks to be counted as a diagnostic event and displayed if configured for display The diagnostic condition must be clear for ten seconds two checks before the diagnostic alert is cleared and removed from the meter display A clock and battery are required for OpenWay CENTRON meters that record and or display time of occurrence values such as SiteScan Diagnostics data SiteScan Diagnostics 1 4 can be configured to be enabled or disabled When a diagnostic is enabled you can choose to display it on the LCD or not display it Validate Optical Passwords Optical security levels in the OpenWay meter register are e Primary Access to the device is not restricted including read and write functions and programming and firmware updates New security codes can be programmed e Secondary read limited write access and the ability to reset demand is permitted The ability to change the time in the device and reconfigure the device is permitted The ability to clear billing data change display modes or change security codes is NOT permitted e Tertiary Provide read only and reset capability to the device Reset Demand Registers
118. e to power down with dead battery Recommended Action This is tested at power up at midnight crossings at season changes upon reconfigures and upon set clocks Depending on the cause of the error it can be cleared with a corrective reconfigure or with a set clock with a good battery present Error Code Err 4 Possible Cause s The configured reverse power threshold has been reached Recommended Action Reverse power is tested every second and an accumulator for it is maintained If power is delivered during the second then the accumulator is cleared If power is received during the second then the accumulator is incremented If the accumulator reaches the configured reverse power threshold then the error is triggered A Demand Reset clears this error Error Code Err 5 Possible Cause s Clock or Load Profile error detected Recommended Action This is tested upon power up If the battery is good performing the Adjust Clock function clears this error Be sure to read the Load Profile data prior to setting the clock A dead battery causes some invalid intervals at the end of the data When the error is cleared Load Profile is restarted from the beginning to purge the bad data OpenWay Tools User Guide 45 Proprietary and Confidential OpenWay Field Pro Error Message Description Non Fatal Error 6 Error Code Err 6 Possible Cause s The calculated W delivered demand at an EOI exceeded the configured full
119. e when the meter you are logged into meets the following requirements e CENTRON Bridge in ChoiceConnect mode e ChoiceConnect Comm Module firmware version 0 030 xxx Time of Use functionality in CENTRON Bridge Meters Traditional OpenWay meters rely on regular updates from the OpenWay Collection Engine to maintain TOU data CENTRON Bridge meters in ChoiceConnect mode have no connection with the Collection Engine so a different design manages TOU CENTRON Bridge meters are manufactured with an entire TOU schedule resident in the meter They use the same pending table mechanism used by traditional OpenWay meters to change seasons however the meter s register firmware takes responsibility for loading the next TOU season into the TOU pending table based on the configured 25 year TOU schedule While the schedule is initially loaded in the meter at the factory Field Pro also supports configuring the schedule through full meter initialization and reconfiguring just the TOU schedule OpenWay Tools User Guide 102 Proprietary and Confidential OpenWay Field Pro Switch Comm Mode to OpenWay This window is accessible when the meter you are logged into meets the following requirements e CENTRON Bridge meter in ChoiceConnect mode e ChoiceConnect Comm Module firmware version 0 030 xxx e Security keys supported by ISM For more information see Special Note on page 100 To take the meter out of ChoiceConnect mode and move it into the Ope
120. eading Registers Register data that is captured in the meter at a configured interval of time and is stored in non volatile memory Service Disconnect Switch Control A device that provides the ability to remotely disconnect and reconnect power to residential electric meters Service Limiting See Load Service Limiting Sliding Window Demand A calculation of maximum demand derived from the moving average of the smaller consecutive subintervals Smart Meter A term used to refer to an advanced meter See Advanced Meter Test Mode A mode of register operation It allows testing of the register without altering billing data Time of Use TOU A metering method which records demand during selected periods of time so consumption during different time periods can be billed at different rates VT Ratio The voltage transformer ratio to use for viewing voltage quantities for a service point Wide Area Network WAN For Itron metering purposes refers to the backhaul communications link to the collection system and head end software application ZigBee Communications network specification created by an alliance of sensor manufacturers semiconductor manufacturers and end users For Itron metering purposes the application chosen to run the Home Area Network HAN to create an open system between the meter and the home to facilitate appliance load control in a utility demand response program Examples include water heater H
121. ed Watts Uni Directional or Watts Total VA Delivered VA Received Var Net Var Total Var delivered Lag Var received Lead VARs Delivered VARs Received VARs Watts Watts Received Delivered Q1 Watts delivered Vars delivered Q2 Watts received Vars delivered Q3 Watts received Vars received Q4 Watts delivered Vars received Watts delivered Watts received Watts Q1 Watts Q4 Watts Q2 Watts Q3 Watts delivered Watts received VA while watts are in Q1 VA while watts are in Q4 VA while watts are in Q2 VA while watts are in Q3 Vars delivered Vars received Vars delivered Vars received Var QD Var Q2 Var Q3 Var Q4 OpenWay Tools User Guide 57 Proprietary and Confidential OpenWay Field Pro Meter Operation The features in the Meter Operation group allow you to make changes to the meter Most of the features clear or reset values that have accumulated Several modify aspects of security Two methods are provided for adjusting the meter s time one offers limited recovery from fatal errors and one allows you to trigger the remote disconnect reconnect function Reset Demand Registers The Demand Reset option allows you to perform a Demand Reset on the meter The current demand values along with the number of Demand Resets and the Date and Time of the last demand reset are shown When the demand reset is performed all values in the
122. ed O events logged 012 22 Sent Simple Error Response D events logged 12 22 Comm Module Link Failed 6 events logged 012 22 Comm Module Link Reset 5 events logged 0212 22 Comm Module Link Up 6 events logged 012 22 Configured Send Failure Limit Exceeded D events logged 212 22 Deregistered D events logged 012 22 Deregistration Attempt 0 events logged 012 22 Deregistration Result O events logged C12 22 Exception Send Failed D events logged cl ception Send Succeeded O events logged C D events logged D events logged D events logged D events logged 0 events logged D events logged D events logged D events logged D events logged D events logged D events logged D events logged 15 events logged D events logged D events logged D events logged D events logged D events logged D events logged 212 22 Link Metrics 012 22 Link Switch 0212 22 Link Up 212 22 Process Received Message Timing C12 22 Received Invalid Message C12 22 Received Message From C12 22 Received Request C12 22 Registered C12 22 Registration Attempted C12 22 Registration Result C12 22 Reset C12 22 Send Message Succeeded 012 22 Send Response Failed 12 22 Send Response Succeeded C12 22 Sent Message To C12 22 Sent Response 12 22 Table Send Request C12 22 Table Send Request Failed lt OpenWay Tools User Guide 131 Proprietary and Confidential Shop Manager HAN Event Logs HAN Events are communications between the utility company the meter
123. ed for larger amounts of data OpenWay Tools User Guide 143 Proprietary and Confidential Shop Manager When one or more of these options are selected the Directory and Browse buttons become enabled These controls allow you to choose the file location of the report The path you select here is the path used in the Data Manager reports view The Print Report option is used to print the generated reports This feature allows batch printing of multiple selected data files using the settings selected in this dialog You can choose this in conjunction with the Save Options The OK button is only enabled if the Print Report or one of the Save Options is selected It allows a report to be printed and or saved Saved reports are not overwritten if they already exist A number is appended to the report s name to allow multiple reports being created You can see the newly created reports in the Reports view of the Data Manager Report Specification penway Daily Summary Report Contents 9 All Data in File Custom Date Selection Save Options Microsoft Excel Document xls v Text Document txt HTML Document html XML Document ml Adobe PDF Document pdf Directory C Documents and Settings 4ll Users Application Data Print Report DK Cancel Help Report Status The Report Status dialog lists the status of the report generation for the selected Open
124. ed into a pending table If Pending Table is set to be activated by a non time trigger then the Activate Table operation can be used An example would be a Firmware Download that is completed but not immediately activated for some reason Selecting Activate issues a command to the meter to tell it that the selected table should be activated In some cases this process can be time consuming verification that the new table was activated must be done independently Select a row then click F1 Confirm Activate Table to proceed or F9 Previous Menu to cancel Clear Pending Table The Clear Pending Table command removes the pending table from the pending list This may be needed if the activation fails and a new table needs to be loaded Another example would be where a new TOU schedule needs to be loaded and there is already one pending The previous version is removed prior to loading the new version Clear All Pending Tables The Clear All Pending Table command removes all the pending tables from the pending list This may be needed if the activation fails and a new table needs to be loaded Another example would be when a new TOU schedule needs to be loaded and there is already one pending The previous version is removed prior to loading the new version OpenWay Tools User Guide 68 Proprietary and Confidential OpenWay Field Pro Programming Functions Initialize Device The Initialize Device option allows you to select a
125. edule basis The system is capable of providing usage information to electricity customers utilities and other parties on at least a daily basis and enables them to participate in and or provide demand response products services and programs The system also supports additional features and functionality related to system operation and customer service e g outage management connect disconnect etc ANSI C12 22 An application protocol designed to carry ANSI C12 19 table data over a network Automatic Meter Reading AMR Automatic Meter Reading system where aggregated kWh usage and in some cases demand is retrieved via automated means such as a drive by vehicle or walk by hand held system Baud Unit of data transmission signaling speed roughly analogous to bits per second bps Broadcast Message A message destined for all nodes in the network Calendar Schedule Schedule that determines items such as seasonal changes Daylight Saving Time DST changes holidays or daily switch points OpenWay Tools User Guide 179 Proprietary and Confidential Glossary Cell Relay An OpenWay communication device that routes messages between the smart meters that make up its cell and the OpenWay Collection Engine CE ChoiceConnect Itron s comprehensive suite of ERT module based automated meter reading AMR systems ChoiceConnect includes walk by drive by and fixed network meter data collection solutions all using Itro
126. efined groups cannot be deleted if they are not needed you can effectively disable them by either not providing any capabilities to that group or by not assigning any users to that group The intent of the Power Users and the Normal Users is to provide several distinct levels of user access If a user does not belong to any of the above groups and user access policies have been enabled then the user will not be able to use any of the following applications OpenWay Shop Manager OpenWay Field Pro and ZigBee Device Manager Typically Power Users and Normal Users do not have the rights to Manage System o Settings Manage Configuration Files or to Manage Data These users can use the Limited Installation which requires a replica file to be loaded prior to using the software Initial Setup of User Accounts To control the access rights of each Windows user user accounts are associated with a number of pre defined Windows access groups as well as optional application specific access groups Your IT system administrators must assign access groups to each individual s logon credentials Once associated OpenWay Tools is able to associate a user with one of the five access groups and is able to restrict or grant access to specific functions according to their previous selections No additional logons or security checks are required User access policies are disabled upon initial installation Access policies can only be enabled by a user that has
127. egistered with the Collection Engine Expiration Countdown occurs for all packets that are time critical When the countdown time expires the packet Countdown dies and is removed from the system Generally time critical packets have a number of retries and retry delay times configured Registration Delay This value is the amount of time the meter will wait between reties when attempting to register with the Collection Engine IEEE 802 1x Status A networking protocol that provides an authentication mechanism to meters wishing to attach to the RF Mesh network Open the node to display information about network access control The fields indicate whether the certificates are valid allowing the meter to get on the network New certificates may be required if the meter cannot attach to the RF Mesh network OpenWay Tools User Guide 80 Proprietary and Confidential OpenWay Field Pro Network Statistics RF Mesh Number of Number of registration request packets sent by a device When a device tries to join a network it has to Registrations Sent send a registration request packet This is either accepted and the device is connected to the network or it is rejected and the device can try registering again Reasons for rejection can be low signal strength permissions security clashes etc Number of An ACSE application data unit with the Calling ApTitle set to the ApTitle of registering node and the acse pdu Sent Called ApTitle set to the Ap
128. egistration procedure click F1 Confirm Registration Note that the Register with Host option is only available if the meter is not registered OpenWay Field Pro DBR Registration request sent successfully Comm Module ApTitle Not Registered Master Relay ApTitle Not Registered OpenWay Tools User Guide 88 Proprietary and Confidential OpenWay Field Pro Deregister from Host This option initiates the Deregister procedure and is only available if the meter is registered The timing of the deregistration process depends on network conditions and collection engine parameters that are set Using default settings and an idle functioning network the deregistration process should be a matter of minutes at the most from the time the request is sent Typically this value would be a minute or less In the case where there is a large volume of meters trying to register at once getting the whole population into a deregistered state can take much longer It depends in large part on how heavy the cell loading is across the population To initiate the Registration procedure click F1 Confirm Deregistration Note that the Deregister with Host option is only available if the meter is not deregistered lola File View Options Help Deregister from Host Itr n Deregister Communications Module from Q O F1 Confirm Deregistration Host x Previous Menu Comm Module ApTitle Not Registered Master Relay ApTitle Not Regist
129. ential CHAPTER 3 Shop Manager OpenWay Shop Manager is a tool for viewing Meter Programs Data Files and the Activity Log OpenWay Shop Manager supports the following features e Importing and Viewing Meter Programs e Viewing and Managing OpenWay Data Files e Importing and Selecting Firmware Files e Viewing shop and field activities e Managing System Settings OpenWay Tools OpenWay Tools Collection Engine Shop Manager Field Pro Y Create Meter Y Import Meter Programs Y Initialize Meter Programs yY Make Programs Active to v Reconfigure TOU Schedule Over the air meter use in OpenWay Field Pro Y Configure KYZ initialization Create Replica Files if and SiteScan Data for Y Reconfigure TOU needed that contain the Polyphase meters can only be Schedule programs done with OpenWay Field Pro The upper left of the window displays the options available for the currently selected data type Some of the options are visible when an item is selected on the right side The upper right of the window contains buttons for Export Print and Help The buttons relate to the window that is visible on the right side of the Shop Manager The Export button displays a dialog to browse for the location to save the data as a Microsoft Office Excel Workbook The Print button prints the contents of data in the grid control of the Shop Manager The Help button displays the help topic that matches the current window s data A progress b
130. er It is created by Itron and set permanently in the meter at the time of manufacture Software Revision The version of OpenWay Tools or OpenWay Collection Engine software used to program the meter Firmware Revision The version number of the register firmware in the meter Comm Module The version of firmware loaded onto the communications module Version HAN ZigBee The version of ZigBee stack code in the meter For hardware 3 0 and 3 1 meters this code is contained Module Version within the register firmware For hardware 2 0 meters it is separate Device Time The date and time on the meter Time of Reading The date and time when this window was opened in Field Pro In the case of a data file it is the date and time when the file was created Operating Mode Normal or Test OpenWay Tools User Guide 42 Proprietary and Confidential OpenWay Field Pro Field Description Time Zone The time zone in which the meter was programmed stated as hours plus or minus GMT Greenwich Mean Time DST Enabled Indicates whether the meter is programmed to adjust for daylight saving time Minutes on Battery If power to the meter has failed this displays the number of minutes since the meter switched to its battery Service Limiting The following fields display the service limiting status of the meter Current Switch State Connected The service switch is closed Disconnected The service switch is open Load Voltage Present True Th
131. er logs this event when a new device is provisioned to the meter This event only happen when a new device is added Device Dropped The meter logs this event when an existing device is dropped from the meter Device EUG Changed This event is logged when a UEG Utility Enrollment Group change for a device is requested by the Collection Engine and that device has successfully confirmed that its UEG was changed accordingly Device Joined This event is logged when a device successfully conducts CBKE and is regularly communicating with the meter DRLC Delivery Failed This event is logged if the head end is unable to deliver a DRLC event to a HAN device The event includes the MAC address of the individual device that did not respond to the DRLC event HAN Communication has Exceeded Defined Threshold The meter expects to hear from each of the HAN devices at regular intervals When this interval is exceeded an event is logged This event is logged after one day for powered devices and three days for sleepy devices The event is only logged once until communications are reestablished Once the meter hears from the device again it is allowed to log this event again the next time the conditions are met Load Control Opt Out Many enrollment programs give consumers flexibility to choose not to participate in a load control event Each time the consumer opts out an event is logged upstream to the meter so that the utility company can track the number
132. er of hops from the utility to the meter A lower value is usually better Occasionally a sticky meter condition may occur where the meter remains with a cell relay that causes it to have a higher RF Level In this case you can switch the meter to use an alternate cell merit calculation that incorporates RF Level Field Description Current Cell Merit Displays the calculation method currently in use Calculation Set Cell Merit Check this box to switch to the other calculation method Calculation OpenWay Tools User Guide 87 Proprietary and Confidential OpenWay Field Pro Register with Host Use this function to force the meter to send a registration request immediately By default a meter does not send a registration request immediately when it first powers up The first one is sent at a random time between 10 and 50 minutes after a meter joins a cell Time to join a cell is variable based on network conditions The timing of the registration process depends on network conditions and the meter s configuration Using default settings and an idle functioning network the registration process should be a matter of seconds or minutes from the time you send the request Typically this value would be a minute or less If many meters are trying to register at once getting the whole population into a registered state can take much longer It depends in large part on how heavy the cell loading is across the population To initiate the r
133. ere is voltage present on the load side of the meter If the service switch is disconnected it indicates that the consumer is using a generator to provide power It is not safe to close the service switch when there is load side voltage False The meter does not detect any voltage on the load side Last Connection True There was an attempt to connect or disconnect that failed Attempt Failed False The previous connect disconnect attempt was successful Failsafe Mode Status The meter automatically switches to failsafe mode after a new configuration file or firmware is loaded to it During this period service limiting mode is disabled to prevent unnecessary disconnects Time Remainingin The length of time the meter remains in failsafe mode is configured in the Collection Engine This Failsafe Mode countdown field displays the time remaining till it returns to normal mode Home Area Network The following fields list a number of counts that the meter keeps regarding the HAN status HAN Tamper Tap Data The following fields show the state and history of tampers for the meter Device Configuration The Device Configuration window contains configuration and tamper data for the meter Some of the data is grouped under nodes that can be expanded and contracted r n OpenWay Field Pro lo 0 ae File View Options Help Meter Status Itr n Dese on Device Configuration O O O Device Activity Item Meter ID Device Errors Seri
134. ered Validate Enhanced Security Keys An Enhanced Security Key is used in the meter to authenticate a message that is received from the Collection Engine The Validate Enhanced Security Keys option allows you to validate that the correct security keys are configured in the meter based on the given configuration file Click F1 to Validate Enhanced Security Keys Click F9 to return to the previous menu OpenWay Tools User Guide 89 Proprietary and Confidential OpenWay Field Pro Validate DES Keys DES Data Encryption Standard Keys are used in the meter DES Keys are used in the meter to decrypt messages that are received from the Collection Engine and to encrypt messages that are transmitted from the meter to the Collection Engine The Validate DES Keys option allows you to validate that the correct DES keys are configured in the meter based on the given configuration file Click F1 to Validate DES Keys Click F9 to return to the previous menu Opt Out This window provides the ability to disable and enable the communications module in the meter o OpenWay Field Pro ee File View Options Help Itron Press F1 to disable the Comm Module eo Comm Port COMA S In response to the public s concern about smart meter functionality and radio transmissions some utility companies provide customers the option of turning off the radio in their meter s communication module When disabled all net
135. erences less than 20 seconds are ignored When a meter has been in storage for a long time time can drift by several minutes To O prevent having to log into each meter and perform a Force Time Sync the meter checks to see how long the power outage lasted If the outage was between one month and three years the meter automatically adjusts to the network time For additional information refer to the meter s Technical Reference Guide section on time adjustments in the Meter Register Operations chapter When the meter is synced with the network this window is enabled and the Adjust Clock window is disabled When the meter is not synced with the network this window is disabled and the Adjust Clock window is enabled When the meter is not registered with the Collection Engine both windows are disabled OpenWay Tools User Guide 62 Proprietary and Confidential OpenWay Field Pro Clear AII Meter Data The Clear All Meter Data option removes the following information from the meter e Billing data e Counters including Number of Outages Times Programmed and Number of Demand Resets e Tamper Counters Inversion and Removal e Event Log Click F1 to clear all the meter data OpenWay Field Pro Clear All Meter Data F1 Confirm Clear All Meter Dat Clear All Meter Data Billing Counters Tampers and Event Log Demand Resets Power Dutages Times Programmed Events in Log Inversion Tamper Count Removal Tamper
136. erformed using OpenWay Tools on a site by site basis KYZ functionality is managed entirely by OpenWay Field Pro The configuration of these fields is not provided by the Collection Engine The pulse weight multiplier is 0 01 Pulse weights can range from 0 01 to 655 35 in increments of 0 01 Customers using these boards must configure all KYZ boards the same OpenWay Field Pro does not have different configuration files for the KYZ board Current values are pulled out of the meter to use as the defaults on the UI for KYZ Configuration The list of supported output types for the KYZ has been reduced to a set that applies to the OpenWay Polyphase meter The list is as follows e Configured Energy Quantities Ke and Pulse Width Only on KYZ e Demand Reset Pulse Width e End of Interval EOI Pulse Width e Rate Change Pulse Width The Output Type drop down box shows the applicable output types Configured Net energy quantities are not shown Rate Change is only shown if TOU is enabled Pulse Weight and Pulse Width values allow you to type in a specific value or use the up or down buttons to increase or decrease the value by a increment corresponding to the selected Output Type Any value entered that does not fall on the increment boundary is changed to the next lowest value that falls on the increment boundary The values are also limited to a maximum and minimum value corresponding to the selected Output Type Any value entered above the
137. ersion number of the program that runs the startup sequence when power is switched on to the CPU Last Power Failure If the ICM has shut down due to power failure the date and time of the most recent shutdown displays Date amp Time Super Capacitor Capacitors should display 100 fully charged most of the time After an outage they may take a few Status seconds to return to 100 when power is restored Reboot Count The number of times the ICM has been restarted Up Time seconds The number of seconds since the last time the meter powered up Module Status State Initial status Prior to contacting configuration server Auto configured and attempting to auto register Auto registered with TMS waiting to be provisioned Provisioned by TMS Module Temperature To protect sensitive hardware the ICM contains a thermometer and monitors the temperature in order Celsius to shut down if the temperature becomes too extreme Cellular The meter contains a cellular modem that interfaces with the ICM and communicates point to point between the meter and the head end system Field Description Manufacturer The name of the company that manufactured the cellular modem Model The manufacturer s model number for the cellular modem IMEI GSM ESNor The electronic ID of the cellular modem MEID CDMA 2G GSM modems display IMEI International Mobile Equipment Identification 3G CDMA modems display ESN Electronic Serial Number or MEID Mobile Equipment Identif
138. es not need to be selected for this option to be available When Import is selected the Import Programs dialog is displayed You can sort on any of these columns by clicking on the column header The Source Directory is where import files are located You can browse to the files select the files and click OK to import them The import status is displayed on the bottom of the window Results of the import are given after the import is completed The Shop Manager is refreshed to show the new programs When you import a program file the following information is imported as part of the program file e System default values e Programming options e TOU schedules To Import a Program 1 Open the Shop Manager application If prompted enter your User ID and Password 2 Gotothe Meter Programs panel 3 Under Program Options menu on the left side of the window click Import The Import Programs dialog opens 4 Click the Browse button and navigate to locate the import files Click OK Check the programs to be imported or use the Select All feature To clear all selections click Clear All To return to the main window without making any changes click Cancel To import the selected programs click OK nes Le Source Directory CAUsers Desktop Browse Select one or more files to import regga File Name Version CE Version TOU TA 3 1_Single_D 3 3700 002630 Enabled VM Config for ITRF 2 3 9 0 0 0 0 59
139. est Up to four optical probes can be used for testing Results The results of each test are saved in an XML format To select the directory where these results are located refer to Results Directory on page 169 Use Open Results to open a saved results file The file opens in a new tab you can print and export the results as if the results were from a test run that had just completed Multiple result files can be opened at the same time toggle between results using the tabs at the bottom Close All closes all open result files Once the test has completed use the Export option to export the results to an Excel spreadsheet You have the option to export all open results tabs or just the tab that is currently being viewed You can then select the location and file name for the new file the results of each test run are exported to a separate sheet in the Excel file Use Print or Print Preview to send the results to a external printer Test Settings You can modify specific test settings using these options e Program File on page 169 e Results Directory on page 169 Program File Open Program Dialog Select the program to be used within the OpenWay CENTRON Validation Tool Any test that requires the use of the program checks the program to make sure that it applies to the current device type If the program does not match the device type the test immediately fails Clear Clears the value in the field Browse Select the pro
140. etwork after Delay calls the Decommission and Halt procedure Form Network and Halt Network correspond to the Enable HAN and Disable HAN procedures Each of these options display a confirmation message before executing the procedure This window is disabled if the ZigBee radio has shut off due to reset limiting For more information see ZigBee Stack Reset Limiting Reform Network After Delay The Decommission process applies to the Home Area Network HAN It shuts down the ZigBee communications either entirely or to a specific node depending on the selection A Decommission brings down the HAN network and reforms the network after a delay This gives you time after the meter repair is complete to power down the meter while the network is decommissioned There are several situations when you might need to take down a HAN For example if an OpenWay CENTRON meter has been taken to the meter shop for repairs the meter must reform its HAN network when it is returned to the field When the meter is returned to the field and powered up it goes through the steps to reform the network Among the things it needs to do is to check for a conflict with the Personal Area Network PAN ID The PAN ID is created by the meter and connects it with the HAN devices it is joined with This cannot be completed in the meter shop After the network is initialized the meter is ready for the gas modules to join its network The decommission process should take at mo
141. event includes the MAC address of the individual device that did not respond to the publishing of data by the head end State Changed The meter logs this event when the state of a HAN device changes These state changes usually occur during the joining process Once the devices are successfully joined this event rarely occurs Submetering Bubble up Data Missing This event is logged when the meter notices that part of the interval data that the submetering device gas module sends at the bubble up is missing This event is logged only if the submetering device is using a collection configuration which includes interval data daily or hourly Supported HAN Downstream Events Diagnostic System Events This is one event that has several associated sub events that provide helpful information about the HAN system e Channel Change This event is logged whenever the network is restarted and the channel changes The Argument Data reports both current and previous channels e PAN ID Change This event is logged whenever the network is restarted and the Personal Area Network PAN identifier changes The Argument Data reports both current and previous PAN IDs e ZigBee halted due to Reset Limiting This event is logged if the Home Area Network HAN ever experiences eight resets in a four hour period All HAN operations cease For more information see ZigBee Stack Reset Limiting e Config Change This event is logged whenever any of the HAN configu
142. f 0 01and is limited to two decimals places 0 18 Wh pulse could be programmed as the pulse weight Ke for the Wh channel in load profile in this example However Itron recommends using the immediate upper value multiple of 0 01 For this case this value is 0 19 Recording Duration The following equation can be used to determine the recording duration of the load profile Recording Duration days M x Ix 1024 1 440 x Q x C 2 6 x C 4 128 M Memory size in kilobytes C Number of channels I Interval Length in minutes The table below shows the recording duration in days for 145 kilobytes KB load profile memory size Interval Length Minutes OpenWay Tools User Guide 123 Proprietary and Confidential Shop Manager Number of Channels 1 2 3 4 5 10 126 253 84 168 63 126 50 101 Instrumentation Profile 15 379 252 189 151 30 759 505 379 303 1519 1011 758 606 This window displays the instrumentation profile of the meter as instantaneous values The meter program created in the Collection Engine determines what this window displays This feature is available for HW 3 0 and 3 1 meters only e Quantities The meter program contains up to three energies selected from Watts V As Vars and Volts Selection list varies by meter device type and country of deployment Interval Length The meter program specifies the number of minutes apart the instantaneous values are to
143. f the power present in a received radio signal It is formatted as a single signed byte and is measured in decibels per milliwatt dBm e 100 is very poor the hardware may have trouble turning the transmission into meaningful data and there will be many dropped packets e 70 is average e 50 is approaching saturation LPD Local Average Propagation Delay LPD values are used to sort and select neighbors They are used to select the best access for synchronization or to make a choice between different available cells The network layer uses these values to choose the best path for routing packets Level The number of hops from this neighbor to the cell relay Cell relays display 1 in this column Transmit Window The time slot when this neighbor is to send its next packet It is measured in units of 150 milliseconds The purpose is to randomize the timing of transmissions Receive Rate Counts the number of good messages the meter has received from this neighbor to a maximum of 255 This value is reset to zero when the endpoint is powered down reconfigured or its RFLAN is reset OpenWay Field Pro 2 pesa File View Options Help Itr n j Comm Module Configuration Neighbor List Q O o Communication Status RSSI Forward dBm RSSI Reverse dBm Last Heard 1 001738ABOUCG24AD 1 17 2012 5 46 21 F en 2 00173BABOO9DES4D 1 17 2012 5 46 21 F JI 3 00173BAB00C5F23E 1 17 2012 5 46 16 F 4 00173BA
144. fy a set of meters with an ID number This ID can be set in the meter at the time of manufacture by arrangement when purchased or you can set it manually using the Initialize Meter window of Field Pro Serial Number This field is set aside for customers who want to identify each individual meter with their own ID numbers This ID can be set in the meter at the time of manufacture by arrangement when purchased or you can set it manually using the Initialize Meter window of Field Pro Manufacturer s Serial An ID that uniquely identifies this meter It is created by Itron and set permanently in the meter at the Number time of manufacture Date Last The date and local time that the meter was most recently loaded with a new meter program Programmed Number of Demand Demand resets can be configured to occur on a timed basis or when triggered by another event An Resets unexpectedly high number in this field could indicate meter tampering Software Version The version of OpenWay Tools or Collection Engine software used to program the meter Firmware Version The revision number of the register firmware currently in the meter Hardware Version The revision number of the meter hardware OpenWay Tools User Guide 117 Proprietary and Confidential Shop Manager Field Description Device Time The date and time on the meter when the OpenWay data file EDL file was created Time Zone The time zone in which the meter was programmed stated a
145. g a year of monthly max demands OpenWay Tools User Guide 128 Proprietary and Confidential Shop Manager Event Data The Events Data view contains two tabs Event List and Event Summary Event List tab The meter configuration determines which incidents should cause the meter to log events This window displays all events logged on the meter since the last time it was configured Field Time Event User ID Data Description The date and time that the event occurred The name of the event If a user was logged into the meter when the event occurred their User ID is recorded If no one was logged in 0 displays Some events have associated details that are known about the event Event Summary tab This window lists all events that can occur in the meter from which the data file was created The Action column indicates how many times the event has occurred Logging Disabled indicates that the meter is configured to ignore that event Field Description ANSI Security Failed An incorrect security code was provided during logon Current Threshold Exceeded Definition This event is logged when the Instantaneous Phase Current IPC exceeds the maximum current load or threshold percentage for the meter at any moment Another event is logged when the IPC returns to within tolerance Configurable Items Utilities can use the following parameters to control the number of events that the meter logs e Thresho
146. g you to verify that the comm module firmware on the meter is compatible with this configuration file If you are not sure contact Itron Customer Support Click F1 to complete the download For more information about the transition to RF Mesh see Migrating a Meter from RFLAN to RF Mesh on page 72 OpenWay Tools User Guide 92 Proprietary and Confidential OpenWay Field Pro Change Utility ID This window allows you to change the Utility ID of the meter you are logged into The window is accessible for meters that communicate via RFLAN The feature must first be set up in Shop Manager A Utility ID is a numerical identifier one byte assigned by Itron to an OpenWay customer and embedded in all meters and cell relays manufactured for them it associates all the parts of that utility company s RFLAN network The purpose is to prevent two utilities with adjoining service areas from hearing each others meters Utility companies may choose to change the Utility ID in some of their hardware for testing purposes It is essential that only Itron assigned numbers are used OpenWay Field Pro cama File View Options Help Change Utility ID Itr n 00 Change Utility ID l agg e A 90 F9 Previous Menu ent Utility ID 0xC9 L UtityIDs Description 055 Production 0x39 Test Environment A G2 Test Environment B Comm Port COM4 To change the meter s Utility ID select one of t
147. gram to use Click OK to select Click Cancel to close the dialog without making any changes Results Directory Browse to select the location of the results directory OpenWay Tools User Guide 169 Proprietary and Confidential Validation Tool Settings Communications The Communications Tab lets the user select the communications port to use the type of optical probe and the maximum baud rate for each test These values are saved between each use they only need to be set if the system s set up changes e Port on page 170 e Probe on page 170 e Rate on page 171 You can perform tests on up to four devices at a time Port Before you can log on to Itron metering devices you must select the computer s COM ports and modems that OpenWay Tools will use to communicate with the devices Up to four devices can be used at a time each device has its individual settings The ports for your computer must exist in your system registry and must be available for use by OpenWay Tools not in use by other devices before you can configure them for use by the software To see which ports and modems are configured for your PC right click on the My Computer icon on your desktop and select Properties Click the Device Manager tab and select Modem or Port To free a port for use by another application close the Itron application or disconnect from the metering device You must modify the Communications settings with a Port other than
148. h as CrCCALC SEnd Rfinit In most cases you must wait several minutes for the activation of the new firmware to complete When you log back onto the meter the Meter Summary window displays the firmware versions This indicates whether the download was successful If it was unsuccessful the meter continues to run the previous firmware version 8 You may need to re initialize the device in order to take advantage of new features in the firmware For more information see the OpenWay Field Pro topic Initialize Device o The firmware file name is recorded in the Activity Log Hardware 3 1 meters create a record in the Firmware Download Event List Comm Module Files The Comm Module Files navigation panel manages RF Mesh Configuration files and PPP Key files To add the navigation panel to the Shop Manager interface refer to Customizing the Shop Manager Interface on page 106 Meters that communicate via RF Mesh have special configuration requirements The Comm Module Files panel allows you to manage these configuration files Unlike firmware files this interface does not contain an Activate check box All files are treated as O active once they are imported into the correct directories To prevent errors the Field Pro window Download RF Mesh Configuration can only see files whose names contain the MAC address of the meter that the Field Pro user is currently logged into OpenWay Tools User Guide 147 Proprietary and Confidential
149. h as RFLAN RF Mesh or register Source Indicates whether the firmware was loaded to the meter through the optical port ZigBee or through the network Hash All meters with the same firmware set have the same hash value in this field CRC The Cyclic Redundancy Check is an error detecting code that ensures that the firmware file was not corrupted during download 0 indicates that the firmware download was for the comm module An eight digit number indicates that the firmware download was for the register Previous Firmware The firmware version that was replaced with this download Version Current Firmware The firmware version that was loaded with this download Version UserID The identification of the individual or work group that performed the firmware download Communications Logs Communications Log has three tabs Communication Event Summary LAN Event List and HAN Event List Each of the tabs contains summary information for events within the meter The number of events that can be displayed is limited as new events are logged the oldest ones are deleted Time of Read 6 11 2009 3 43 10 PM Communications Logs Configuration Data LP Register Data Load Profile Data a Voltage Monitoring Data v Event Data 9o Network Status 3 SiteScan Toolbox Data o Communication Event Summary LAN Event List HAN Event List Event Name Action 012 22 Send Message Fail
150. h not ACK The meter has synchronized but has not yet heard from neighbors Synch The meter is talking to neighbor meters Synch Net The meter is part of a cell this is the desired state Broadcast State A meter is in Broadcast State during the time window in which it is handling or repeating a multicast message At all other times this field displays No Active Broadcast Outage ID A unique identifier assigned to track an outage event Is Synchronized Now Yes Is currently synchronized No Is not currently synchronized GPD Global Average Propagation Delay GPD values are used to sort and select neighbors They are used to select the best access for synchronization or to make a choice between different available cells The network layer uses these values to choose the best path for routing packets Father A network node hierarchically above a child node that may be used for routing information to and from the child A network end point which when compared to another end point of the same cell is at a level N x where x1 Therefore within a cell each node builds a list of other nodes that it can communicate with and contains routing information which allows it to determine the best routing up to the Collection Engine Any node that is one level above the current node in the path back to the Collection Engine is that node s father There can be several categories of fathers such as potential synchronization fathers and healthy fathers Comm
151. he Security tab allows customers to choose the method for securing optical communications Descriptions of each of the two options available are provided below OpenWay Tools User Guide 8 Proprietary and Confidential OpenWay Field Pro HAN Security Keys The OpenWay Tools software package always installs with the Marketing Default HAN Security Key If another HAN key is needed a separate install is provided by Itron Separate instructions are provided to the end customer describing how to load the additional HAN key onto the computer so it can be used Override Security Code When you are logging on to a meter OpenWay Field Pro tries the primary password the previous password and then NULL If all three attempts fail you are prompted for an override password You can enter the password or cancel if you do not know the password Once you click OK then there is only one security attempt with the override password to consider setting the Current Security Code in Shop O Note If you continue to see this dialog you may want Manager System Settings Override Security Code Unable to logon using the stored passwords please supply the security code Standard C12 18 Optical Security If standard C12 18 security is selected the meter continues to allow access via the optical port using the meter passwords When logging on to the meter via OpenWay Field Pro the password used in the replica file will be used to logon to t
152. he meter or the user will be prompted to enter the password OpenWay Tools supports up to five levels of meter passwords e Level 4 Full Access e Level 3 Limited Access e Level 2 Read Only Access e Level 1 Read Only Access e Level 0 No Access OpenWay Tools User Guide 9 Proprietary and Confidential OpenWay Field Pro Enhanced Optical Security If Enhanced Security is selected the meter requires valid credentials prior to allowing local communications Prior to use these credentials must be obtained from the CE by OpenWay Field Pro via a web service command The credential defines e Optical Password to use during communication e Meter number s the credential is valid for either the individual meter or all meters e Time period the credential is valid The figure below shows the exchange between OpenWay Field Pro and the Collection Engine to obtain the credentials SECURITY LAPTOP w FIELD PRO E ERE APPLIANCE COLLECTION ENGHE OpenWay Signed Authorization for Meter Access The Signed Authorization security feature enhances the security posture of ANSI C12 18 meter access optical This method requires the user to have digitally signed credentials to gain C12 18 access to the meter optically or via ZigBee These credentials have a limited duration set in hourly increments up to 90 days A meter only requires Signed Authorization if this is enabled in the meter program This feature is unrela
153. he phasor diagram shows amplitude and the direction and angle of both voltage and current for each of the three phases The lengths of the voltage and current vectors are proportional to their values For information about plotting a phasor diagram directly from the meter display s Toolbox data refer to the Technical Reference Guide for the meter Measurements The per phase volt and amp readings along with voltage and current angle readings let you check the site s phase sequencing performance The diagnostic counters alert you to the frequency of a metering or tampering problem Instantaneous readings for kW kvar kVA and power factor are displayed for each phase The combination of a diagnostic error and the information in the Toolbox display enhance your utility s ability to diagnose and resolve metering and tampering problems The phase notation used in the Toolbox identifies each meter element as phases A B or C as shown in the following table Element in Meter Defined Phase OpenWay Tools User Guide 54 Proprietary and Confidential OpenWay Field Pro Element in Meter Defined Phase Left Element Phase A Center or Rear Element Phase B Right Element Phase C 49 Open Way Field Pro File View Options Help 5991 NA 0 000 a 119 000 5 241 000 V a 244 000 V b 353 000 a 118000 b 15344 A 9 16288 A b Diag 1 Cross Phase Polarity Energy Flow Check Diag 2 Phase Voltage Deviation C
154. he rows in the box and click F1 Change Utility ID The process takes several seconds The window then displays the previous and current Utility IDs You must log off the meter after this process Change Cellular Gateway When you are logged onto an OpenWay ICM cellular meter this window allows you to change the meter s cellular gateway Note Shop Manager s Utility Identification Settings must include at least two groups with Cellular Gateway values For more information see Utility Identification Settings on page 160 OpenWay Tools User Guide 93 Proprietary and Confidential OpenWay Field Pro E OpenWay Field Pro File View Options Help Change Cellular Gateway Change Cellular Gate Select the desired Cellular Ga ind F1 ico 90 FOL 192 168 1 2 1153 10 0 0 42 1153 Production 10 0 0 42 1153 RF LAN Test Settings 10 0 0 43 1153 Time remaining in session 59 23 When the window opens the meter s current cellular gateway is highlighted To change it select another row and click F1 Change Cellular Gateway The window s heading changes to Updating Cellular Gateway and the progress bar advances till completion Once complete the window s heading changes to show success or failure of the operation If successful the window lists the previous and current gateways You must now log off the meter and log back on before performing any additional operations OpenWay Tools User Guide 94 Pr
155. heck Diag 3 Inactive Phase Current Check Diag 4 Phase Angle Displacement Check 239 000 c 244 000 V c 239 000 c 15680A c OpenWay Tools User Guide Proprietary and Confidential 55 OpenWay Field Pro Power Circle The Power Circle view displays watt var VA and power factor data as a power circle graphic Watts are displayed on the X axis with vars on the Y axis VA is displayed as an angle between vars and watts Power Circle quadrants Q1 and Q2 represent lag the overlap of Vars delivered and Watts delivered Quadrants Q3 and Q4 represent lead the overlap of Watts delivered and Vars received Therefore the following is true e Varh Net while Watts are being delivered Vars Q1 minus Vars Q4 e Varh Net while Watts are being received Vars Q2 minus Vars Q3 For more information see Quantities and Directional Calculations on page 57 EE O OpenWay Field Pro File View Options Help Emm tron a i 00 DE x Unit ID 654321 Meter Time 5 19 2009 11 13 31 AM kW 11493 kvar 0 524 kVA 0 000 PF 0 997 OpenWay Tools User Guide Proprietary and Confidential 56 OpenWay Field Pro Quantities and Directional Calculations The following diagram shows the power circle quadrants for watts and VARs received and delivered The directional calculations in the meter are given below the diagram Watts Net Watts Delivered Watts Receiv
156. his event when an existing device is dropped from the meter Device EUG Changed This event is logged when a UEG Utility Enrollment Group change for a device is requested by the Collection Engine and that device has successfully confirmed that its UEG was changed accordingly Device Joined This event is logged when a device successfully conducts CBKE and is regularly communicating with the meter DRLC Delivery Failed This event is logged if the head end is unable to deliver a DRLC event to HAN device The event includes the MAC address of the individual device that did not respond to the DRLC event HAN Communication has Exceeded Defined Threshold The meter expects to hear from each of the HAN devices at regular intervals When this interval is exceeded an event is logged This event is logged after one day for powered devices and three days for sleepy devices The event is only logged once until communications are reestablished Once the meter hears from the device again it is allowed to log this event again the next time the conditions are met Load Control Opt Out Many enrollment programs give consumers flexibility to choose not to participate in a load control event Each time the consumer opts out an event is logged upstream to the meter so that the utility company can track the number of times it happens This event is logged for each HAN device that opts out of a DRLC event The meter could have up to one opt out event for each HAN
157. his value is reset to zero when the endpoint is powered down reconfigured or its RFLAN is reset The only kind of meter that can generate a data file with ERT Statistics is an OpenWay ICM cellular meter with an ERT Reader The meter must be configured to support ERT Data E 0310632872 09162013031037 xml Data File Viewer carma nt PERT Statistics ERT ID ERT Type Time Recorded Recent Reads Average RSSI 100G P4 9 16 2013 1 53 16 PM 1 52 Time of Read 9 46 2013 3 10 52 PM ERT Data Configuration Data LP Register Data This window displays the transmission data of all ERT transmissions the meter received in the 24 hours before the data file was created It does not display the consumption data contained in the transmissions Field Description ERT ID The unique identification of the ERT module in the gas meter ERT Type The type of meter whose consumption data is contained in the ERT transmission OpenWay Tools User Guide 139 Proprietary and Confidential Shop Manager Field Time Recorded Recent Reads Average RSSI Description The date and time that the ICM meter received the ERT transmission The number of times during the past 24 hours that the ICM has heard from each nearby gas meter Received Signal Strength Indicator is a measurement of the power present in a received radio signal It is formatted as a single signed byte and is measu
158. his window to investigate high bill complaints It allows you to see exactly how many watts are currently being used so you can help the customer identify an appliance that may need to be replaced or that the heating coil in the roof should be turned off most of the year This window displays watts delivered from the utility to the customer and received from the customer by means of solar panels wind generator etc at the exact moment that you open the window To refresh the information click the Instantaneous Values menu item again any values that have changed are updated and displayed Values are reset to zero when you initialize the meter or reset demand Singlephase meters show average maximum minimum and current watt values along with the time of occurrence Polyphase meters show average maximum minimum and current watt values for phases A B and C along with aggregates Self Read Data A self read includes register data that is captured in the meter at a programmed interval of time and is stored in non volatile memory The Self Read Data window displays all active register values at the time of the last Self Read The time of the last self read is also displayed OpenWay Tools User Guide 40 Proprietary and Confidential OpenWay Field Pro Extended Self Read Data The OpenWay Field Pro Extended Self Read Data window displays instantaneous Watts instantaneous VARs and instantaneous Volts when the meter supports and i
159. ia ZigBee 1 From the Field Pro main menu go to Options gt Communications Logging 2 Select one of the following e Disabled e Log Function Summaries e Log All Communications e Log ZigBee Detail Logon via ZigBee If there is a ZigBee dongle in the USB drive of your PC when you start OpenWay Field Pro the Logon via ZigBee selection is enabled in the Options menu Choose this option then click Fl Logon to open the ZigBee Logon window For more information see ZigBee Logon on page 14 Help Menu This menu allows you to access the online help and to see the version of the software currently installed as well as copyright information Field Description Index Launches the help system s default topic OpenWay Field Pro Begin typing to search the index About Displays the version of Field Pro software and copyright information o Clicking the blue help button launches the help system open to the topic for the window you are currently in Security Overview Enhanced Security includes local communication This allows the utility to maintain the same level of security when communicating over the air or locally via the optical port or ZigBee Based on customer preference all OpenWay meters are configurable to use either C12 18 or Enhanced Security for local meter communications via the optical port or ZigBee This configurable setting is part of the meter s configuration as defined in the OpenWay Collection Engine An option on t
160. iagnose issues related to the cellular module The meter configuration determines which incidents cause the meter to log events This window displays all events logged on the meter since the last time it was configured For OpenWay ICM meters refer to Events List on page 52 Inixi Fie View Options Help Comm Module Diagnostic Events F1 F2 1 15 2014 1 00 01 AM Cellular Non Comm Timeout Sent F9 1 15 2014 1 00 01 AM Cellular Non Comm Timeout Sent Started C12 18 Session via Optical Port Meter Login via Optical Port Started C12 18 Session via Optical Port Started C12 18 Session via Optical Port Started C12 18 Session via Optical Port Started C12 18 Session via Optical Port Started C12 18 Session via Optical Port Meter Login via Optical Port Started C12 18 Session via Optical Port Meter Login via Optical Port Meter Logoff via Optical Port Meter Logof via Optical Port 1 15 2014 10 37 13 PM Started C12 18 Session via Optical Port 1 15 2014 10 37 14 PM Meter Login via Optical Port ooooooooooooocooo OpenWay Tools User Guide 97 Proprietary and Confidential OpenWay Field Pro Field Description Time The date and time that the event occurred Event The name of the event UserID If a user was logged into the meter when the event occurred their User ID is recorded If no one was logged in O displays Data Some events have associated details that are known about the event Diagnostic Events Summary F
161. ial OpenWay Field Pro Test Display Registers The items that appear on the meter s display in Test mode are determined by the configuration file created in the OpenWay Collection Engine then loaded to the meter over the air from the Collection Engine or from Field Pro using the Initialize Device function The data shown in this window is retrieved from the meter and displayed in the same format that it is shown on the meter s display along with a description and the display ID o Test mode is only available on polyphase meters Register Values The Register Values window displays the current value for each energy the meter is configured to measure If demand is selected in the meter program the window displays the Time of Occurrence of the peak demand F OpenWay Field Pro File view Options Help Meter Data Itr n F1 i Current Register Values 9 o O O 00 Extended a F3 F4 3 20 2012 8 30 00 AM F9 999939850 375 Unidirectional Watts Wh 61410 588 OpenWay Tools User Guide 38 Proprietary and Confidential OpenWay Field Pro Extended Energy Registers If the meter is configured to measure a second set of register data use this window to display these values The window functions the same as the Current Register Values window OpenWay Field Pro File view Options Help Meter Data Itr n F1 Extended Energy Registers O 3 e F2 999972067 225 E 3 999976777 450 999990711 931 336 694 F4 9999
162. ial ports that Field Pro will use to communicate with metering devices You normally configure ports when you install the Field Pro software After you have configured the ports you do not need to change these resources unless you make changes to your PC s ports or modems The COM ports used by Field Pro must be available for use and not dedicated for another application If another device such as a PDA Personal Digital Assistant has dedicated a COM port for its application the COM port may appear to be available for use by Field Pro but errors may occur If a PDA application is running on your PC it may show up in the active programs area of the Windows Status Bar Maximum Baud Rate This option allows the user to select the maximum baud rate for the ANSI devices 1 From the Field Pro main menu go to Options gt Maximum Baud Rate 2 Select the appropriate rate OpenWay Tools User Guide 7 Proprietary and Confidential OpenWay Field Pro Communications Logging This option allows the user to change the level of output in the communications log The Disabled option means that nothing is output to the log file The Log Functions Summaries option writes a summary of what is being done however there is no hex protocol output The Log All Communications option shows the entire function summary and is useful for debugging communication problems The Log ZigBee details option shows the function summary if the user is logged in v
163. ident In order to access this function the User Access Policy must be enabled that grants HAN Operations to your User Group This window is disabled if the ZigBee radio has shut off due to reset limiting For more information see ZigBee Stack Reset Limiting Disable HAN Pricing This feature allows utilities to offer flexibility to their customers in the type of pricing model they are enrolled in Use this function to disable RIB pricing and return to regular scheduled pricing Active RIB Schedule This window shows the customer s current consumption and where that puts them within the RIB schedule It also shows the start time and duration of the billing period and block period along with the prices and thresholds of all the blocks defined for the current block period Current RIB Data This window summarizes the RIB data that will be sent to a HAN device This feature is enabled whenever the meter is configured to use block pricing even if no HAN devices are actively registered with the meter OpenWay Tools User Guide 31 Proprietary and Confidential OpenWay Field Pro Clear HAN Halt Condition This window allows you to restart the ZigBee stack and radio if they have been shut down due to reset limiting For more information see ZigBee Stack Reset Limiting When the ZigBee stack is shut down the HAN State field in the HAN Module Configuration window displays Halted In addition most of the Field Pro windows that provide H
164. ier depending on manufacturer SIM ICC ID GSM The unique serial number of the modem s SIM card which securely stores the modem s IMSI and the related authentication key used to identify and authenticate subscribers IMSI GSM MIN The unique ID that wireless carriers use to identify an individual cell phone or modem CDMA 2G GSM modems display the modems International Mobile Subscriber Identity 3G CDMA modems display the modem s Mobile Identification Number Signal Strength dbm A measurement of the power present in the cellular signal It is measured in decibels per milliwatt e 100 is very poor the hardware may have trouble turning the transmission into meaningful data and there will be many dropped packets e 70 is average e 50 is approaching saturation OpenWay Tools User Guide 82 Proprietary and Confidential OpenWay Field Pro Field Description Registration Status All of the states below apply to 2G GSM modems Only the first two states apply to 3G CDMA modems e notregistered modem is not currently searching a new operator to register to e registered home network e notregistered but modem is currently searching a new operator to register to e registration denied e unknown e registered roaming e registered for SMS only home network e registered for SMS only roaming e attached for emergency bearer services only Last Successful The date and time when the modem most recently communicated successfully w
165. iew Radios Refresh Operations Reset Radio Radio Type Version Radio Identifier Radio Status Battery Status i l Dongle Radio NA 1F 74 00 00 00 EB 0D 00 Available a Activity Log OpenWay Tools User Guide 177 Proprietary and Confidential ZigBee Device Manager Reset Radio The Reset Radio option is available when one radio is selected OpenWay Tools User Guide 178 Proprietary and Confidential Glossary Accelerometer micro electronic mechanical sensor MEMS that detects motion in three planes advanced meter An electric meter that is capable of measuring and recording usage data in time differentiated registers This meter allows electric consumers suppliers and service providers to participate in price based demand response programs and provides data and functionality to address power quality issues Advanced Metering Infrastructure AMI The communications hardware and software and associated system and data management software that creates a network between advanced meters and utility business systems which allows collection and distribution of information to customers and other parties such as competitive retail suppliers in addition to the utility itself Advanced Metering System A system that collects time differentiated energy usage from advanced meters via a fixed network system preferably two way on either an on request or defined sch
166. illing period The Maximum Demand quantity displayed in Test Mode is that value calculated over the test interval only this can differ from the Normal Mode demand interval Normal Mode One of the operating modes of the meter It includes all routine meter operations Optical Port Optical interface located on the face of the meter The meter can be configured and communicated with through the optical port OpenWay Tools User Guide 182 Proprietary and Confidential Glossary Power Outage Notification The Itron Power Outage and Restoration solution provides utilities with the most reliable precise and easily managed AMR AMI based outage detection and restoration notification system available in the industry When deployed as an integral component of Itron Fixed Network 2 0 meter reading technology outage and restoration alerts based on programmable parameters are transmitted immediately from CENTRON Solid State R300 meters and processed by the network to quickly pinpoint the location and determine the extent of a power outage That report can then be passed immediately to the utility s Outage Management System OMS to expedite response and optimize dispatch of restoration resources The Power Outage and Restoration solution helps utilities reduce outage duration increase system reliability and improve overall customer satisfaction Real Time Pricing Energy prices that are set for a specific time period on an advance or for
167. ing of the meter firmware succeeded This applies to all types of firmware as well as downloading RF mesh configurations A meter event logged when any Pending Table except Firmware is activated A loss of power to an endpoint An indication that power is once again available at an endpoint This indication generally follows a power outage The meter has been removed from the socket A given table has been written to the number of the table is provided in the event message The meter configuration determines which incidents should cause the meter to log events This window displays all events logged on the meter since the last time it was configured Field Time Event User ID Data Description The date and time that the event occurred The name of the event If a user was logged into the meter when the event occurred their User ID is recorded If no one was logged in 0 displays Some events have associated details that are known about the event Firmware Download Events This window displays records for each set of firmware that has been loaded to the meter The records are grouped by the date and time of each download Note Firmware downloads are logged as events regardless of the configuration file s event logging settings OpenWay Tools User Guide 52 Proprietary and Confidential OpenWay Field Pro The log file that holds firmware download events is 48 records long which should be adequate for the
168. ing system If the meter detects this problem return the meter to the factory for repair Some fatal errors are recoverable if the meter has been configured with this feature For more information see Recover from Fatal Error OpenWay Tools User Guide 44 Proprietary and Confidential OpenWay Field Pro Non Fatal Errors Error Message Non Fatal Error 1 Non Fatal Error 2 Non Fatal Error 3 Non Fatal Error 4 Non Fatal Error 5 Description Error Code Err 1 Possible Cause s Battery Voltage Low Recommended Action Once a low battery is detected the daily battery voltage tests are halted and a battery present test is run every second A low battery continues to function however its reliability decreases over time As long as the meter is not powered down with a dead or missing battery the meter continues to function as normal If the meter is powered down with a dead battery then when power is restored the meter s clock will be off by the duration of the outage and Load Profile and TOU are halted Error Code Err 2 Possible Cause s The voltage on one of the phases dropped below 96 volts Recommended Action SiteScan check It runs every 5 seconds and must fail twice successively to be recorded A Demand Reset after the voltage returns to normal range clears this error Error Code Err 3 Possible Cause s Current Season is not programmed Current Year is not programmed TOU halted du
169. ion Engine server to ensure that the user is able to log onto the meter immediately after requesting the credential OpenWay Tools User Guide 159 Proprietary and Confidential Shop Manager Log in to the Signed If you are not using the Windows Login authentication method above this dialog box appears after you enter Authorization Server the name of the Authorization Server Enter the User Name and Password of the Authorization Server Enter the User Name and Password of the individual or user group that will be performing the work on the meter This person or group must be set up as a user in the Collection Engine with correct permissions This method requires that a matching Certificate Authority to the Collection Engine be installed on each individual PC so that the user name and password can be securely sent over the network ICS Communication Module Security Codes If your utility has meters with ICS comm modules cellular connection use these fields to provide the meters comm module passwords The replica file on the Field Pro user s PC contains these passwords and the meter s comm module has the password set up either when the module was manufactured or when the ICS Transaction Management System sent configuration information to the comm module When Field Pro attempts to log into a meter with an ICS comm module it first tries the Current Security Code then the Previous Security Code then NULL If all three fail Field Pro displ
170. ion Engine user interface with the exception of having the ability to change their password Signed Authorization method 2 Active Directory Validation This method requires the use of an Active Directory The active directory users must be uniquely defined in the OpenWay Collection Engine role based security one user name for each active directory entry With this implementation passwords are managed by the Active Directory and are not required in the Collection Engine For each user defined a meter access level must be assigned 1 to 4 OpenWay Tools User Guide 11 Proprietary and Confidential OpenWay Field Pro Operational Scenario The feature is configured in the Collection Engine user interface CEUI Users with access privileges to request the credentials file are defined in the CEUI OpenWay configuration files must be edited to support these WSDL SOAP requests and this can include binding certificates to machine ports For more information see the Collection Engine User Guide Early in the deployment phase or just prior to enabling the feature in the meter program an administrator configures Shop Manager to support one method of Signed Authorization The Shop Manager role creates Replica files and provides these for use with Field Pro host application installations This file enables the Field Pro instance to be able to make SOAP requests over the enterprise network into the Collection Engine where the credentials file i
171. ishes its connections To Reset Comm Module with Preferred Cell ID RFLAN only If you know which cell you want the meter to use specify the ID then click F1 to reboot the comm module with that specification Field Description Current Cell ID The default is zero which means no selection It permits the meter to select a cell relay based on cell merit calculations Set Preferred Cell ID Check the box in order to specify one particular cell relay that this meter must use Enter the cell s ID in the field Use the Collection Engine to determine a cell relay s ID Choose System Management gt Device Management gt Field Area Routers Select the router to open the Field Area Router Details window The cell ID is the last node of the ApTitle OpenWay Tools User Guide 86 Proprietary and Confidential OpenWay Field Pro P OpenWay Field Pro File View Options Help Reset Comm Module Press F1 to reset the Comm 7 9 Module for this device Current Cell ID 0 Set Preferred Cell ID 0 Current Cell Merit Calculation Default Calculation 7 Set Cell Merit Calculation Calculation with RF Level d Comm Port COM11 To Reset Comm Module with Alternate Cell Merit Calculation Method RFLAN only The default cell merit calculation works well in most circumstances even though it does not include RF Level in the formula RF Level correlates to the numb
172. issions a single node in a Home Area Network HAN The decommission takes effect very quickly and can be verified by checking the HAN Module Configuration window to determine that the node is no longer on the network This option is used if one of the gas modules had to be changed out By dropping the node the OpenWay meter stops listening to that node and the gas module must then try to rejoin the network Without the Drop Node procedure it could take up to three days for the gas module to join the network This window is disabled if the ZigBee radio has shut off due to reset limiting For more information see ZigBee Stack Reset Limiting HAN Client Information The HAN Client Information window shows network statistics about communication between the meter and directly connected short range devices over ZigBee such as in home displays The meter can support up to ten HAN devices this window shows the following for each device connected Field Description Device ID The MAC Address of the HAN device Status Includes the following not registered registration failed registration successful or invalid certificate Status Changed The date the status was last changed Last Message Signal The signal strength of the last message received and the average signal strength of all messages from the Strength device The color of the indicator changes based on the following values Average Message e Green 46 dB and up Signal en Yellow 64 dB to 4
173. ith the cell tower Communication with Tower Hardware Version The manufacturer s designation for the cell modem s hardware version Firmware Version The version number of the firmware that manages the cell modem Tower Identifier The Base Station ID of the cell tower that this modem uses Sector Identifier The Base Station transceiver antenna ID Number of Cell The number of times the modem has switched from one cell tower to another Tower Changes Link Connection Link Up The modems connection to its radio link is operational State Link Down The modem s connection to its radio link is not operational Network Connection The number of seconds since the last time the network connection became operational Up Time seconds IP Address The Internet Protocol address of the cell modem Gateway Address The Internet Protocol address of the Gateway Cumulative Kilobytes The cellular modem has sent this number of kilobytes of data during its lifetime Sent Cumulative Kilobytes The cellular modem has received this number of kilobytes of data during its lifetime Received Bytes Sent The cellular modem sent this number of bytes of data in the most recent session After the session ends this number is added to the cumulative counter and cleared Bytes Received The cellular modem received this number of bytes of data in the most recent session After the session ends this is number is added to the cumulative counter and cleared Traffic Cha
174. ity Identification Settings dialog and establish up to Settings five utility ID groups Once these are set up qualified Field Pro users can use the data to configure meters Uncheck the box to disable this functionality OpenWay Tools User Guide 158 Proprietary and Confidential Shop Manager C12 18 Security Settings This dialog opens from the OpenWay Shop Manager System Settings panel the General Settings tab when you click the C12 18 Settings button These security features are intended to prevent unauthorized users from gaining access to meters C12 18 Security Settings S OpenWay Meter Security Codes ICS Communication Module Security Codes Current Security Code Current Security Code Previous Security Code Previous Security Code Signed Authorization Session Timeouts Use Signed Authorization Enable Field Pro session timeouts Use Windows Login Session timeout 30 minutes Cmes Help OpenWay Meter Security Codes Meters are configured to use either this method or Signed Authorization The replica file on the Field Pro user s PC contains these passwords and the meter s register has the password from in the configuration file created in the Collection Engine When Field Pro attempts to log into a meter it first tries the Current Security Code then the Previous Security Code then NULL If all three fail Field Pro displays a dialog that allows the user to enter an override security code For more
175. l OpenWay meters are equipped with ZigBee radios but some OpenWay customers have not yet implemented HAN programs Those customers configure the meters to disable the ZigBee radio e Yes The meter is configured to keep the ZigBee radio on e No The meter is configured to turn the ZigBee radio off Quiet Mode Active The ZigBee radio automatically goes into and out of Quiet Mode depending on whether HAN devices are provisioned to the meter e Yes The meter has no HAN devices in the HAN Registration Table so the meter is in Quiet Mode For more information see below e No The HAN Registration Table has one or more HAN devices so the ZigBee radio is performing routine communication tasks with those devices HAN State This field displays the current operating status of the HAN e Running The ZigBee stack and radio are functioning e Halted The ZigBee stack and radio have been shut down due to reset limiting Use the Clear HAN Halt Condition function to restart the HAN Startup Option Indicates the method by which the HAN Module started e Coordinator Only The HAN Module is in its normal operation mode e Router Coordinator This is a special mode which is not normally used e Router Only This is a special mode which is not normally used e HardCoded Form The HAN Module is configured to support factory test mode e HAN Disabled The meter is configured to keep the HAN Module off ZigBee Output Power The ZigBee radios power level ra
176. ld Valid values 1 125 The percent of the meter s maximum load that when exceeded causes an event to be logged e Hysteresis Valid values 0 125 equal to or less than Threshold value The percent of tolerance below the threshold within which the IPC can move without causing the event to be logged again as returned to within tolerance e Debounce Valid values 0 255 The number of seconds the IPC must exceed the threshold in order for the event to be logged e Minimum Active Duration Valid values 0 65535 The lockout period in seconds from the time a returned to within tolerance event is logged Threshold minus Hysteresis until the next exceeded tolerance event can be logged Each phase has a separate timer OpenWay Tools User Guide 129 Proprietary and Confidential Shop Manager Field Deregister Demand Reset Event Tamper Cleared Inversion Tamper Load Profile Error Load Voltage Present Loss of Phase Restored Loss of Phase Error Low Battery Magnetic Tamper Cleared Magnetic Tamper Detected Meter Firmware Download Failed Meter Firmware Download Succeeded Pending Reconfigure Primary Power Down Primary Power Up Removal Tamper Table Written Description The process of removing an endpoint s registration information from other cell members For example if an endpoint changes cells it sends a message to all of its known cell members to remove it from their member lists A
177. lear Firmware Download Event Log OpenWay Tools Functionality Field Pro Reset Demand Registers Field Pro Reset Billing Registers Field Pro Reset Tampers Field Pro Reset Activity Status Field Pro Adjust Clock Field Pro Force Time Sync Field Pro Clear All Meter Data Field Pro Enter Exit Test Mode Field Pro Clear Firmware Download Event Log OpenWay Tools User Guide Proprietary and Confidential 166 CHAPTER 4 Validation Tool Settings This tool gives you a quick way to validate that the meter you received matches your order specifications Refer to the following topics Logging in to a secured meter Starting a Test on page 168 Test Settings on page 169 Communications on page 170 System Settings in Shop Manager on page 171 Log in to the Signed Authorization Server If the meter is secured by Signed Authorization you must obtain an authorization credential which grants access to the meter for a period of time The credential is generated by the Collection Engine For more information see Configuring Security Features in the OpenWay Collection Engine User Guide This dialog box allows the credential to be loaded to your PC Enter the User Name and Password that gives you access to the server where these credentials are stored For more information see your IT Department OpenWay Tools User Guide 167 Proprietary and Confidential Validation Tool Settings Starting a Test The Home t
178. les if and SiteScan Data for Y Reconfigure TOU needed that contain the Polyphase meters can only be Schedule programs done with OpenWay Field Pro OpenWay Field Pro generates activity logs to identify the meters dates and times of each OpenWay Field Pro operation and the type of actions performed Session Timeouts If the Session Timeout function has been enabled all Field Pro windows display the number of minutes and seconds remaining in the session the display is in the bottom frame of the window The timer begins again each time you navigate to a new window If you remain in a single window it counts down to expiration then logs out of the meter To set up the Session Timeout function go to Shop Manager gt System Settings panel gt General Settings tab gt C12 18 Security Settings window Meter Summary The Meter Summary window is the main window in OpenWay Field Pro and displays basic information about the meter you are currently logged into Field Description Meter ID The utility company s unique ID for the meter This ID can be set in the meter at the time of manufacture by arrangement when purchased or you can set it manually using the Unit ID field in the Initialize Device window of Field Pro OpenWay Tools User Guide 2 Proprietary and Confidential OpenWay Field Pro Field Description Serial Number A unique number assigned to the meter it is the last section of the electronic serial number and is used as
179. life of the meter under normal circumstances If the 48 records are filled unsealed meters drop the oldest record and add the new record to the log file Sealed meters do not accept additional firmware downloads Field Description Firmware Type Indicates the target processor for the firmware such as RFLAN RF Mesh or register Source Indicates whether the firmware was loaded to the meter through the optical port ZigBee or through the network Hash All meters with the same firmware set have the same hash value in this field CRC The Cyclic Redundancy Check is an error detecting code that ensures that the firmware file was not corrupted during download 0 indicates that the firmware download was for the comm module An eight digit number indicates that the firmware download was for the register Previous Firmware The firmware version that was replaced with this download Version Current Firmware The firmware version that was loaded with this download Version User ID The identification of the individual or work group that performed the firmware download Toolbox The toolbox option is only available for meters that support SiteScan Toolbox contains two windows Toolbox Vector Diagram and Toolbox Data When toolbox is first loaded the Toolbox Vector Diagram window is displayed to the user The user can switch between the two toolbox views and the Previous Menu button returns the user to the menu which contains the Toolbox option Fo
180. lons that might appear in the string Not case sensitive Once you click F1 Add HAN Device this number displays in the Registered HAN Devices field The HAN device s MAC address Locate this code on the label of the HAN device This window is disabled if the ZigBee radio has shut off due to reset limiting For more information see ZigBee Stack Reset Limiting OpenWay Tools User Guide Proprietary and Confidential 30 OpenWay Field Pro Reconfigure C12 18 Over ZigBee This parameter controls whether or not the meter allows Field Pro to log in via ZigBee This window allows you to set this parameter to Enabled or Disabled without having to reconfigure the meter Once disabled Field Pro cannot talk to the meter by ZigBee only by optical probe Other ZigBee communications such as in home HAN devices are not affected In order to use this feature your User Access Policy must give you permission to reconfigure meters Field Pro forces you to log off the meter after you enable or disable the parameter To see a complete list of configuration parameters for the meter you are logged into see Device Configuration on page 43 This window is disabled if the ZigBee radio has shut off due to reset limiting For more information see ZigBee Stack Reset Limiting HAN Move Out Use this function when a customer moves out of a residence It decommissions all HAN devices and locks access to all load profile data of the previous res
181. ly or with the Collection Engine before this dongle can join the meter s network Itron part number K514148 002 Telegesis dongle and Itron part number AMI 0100 201 Itron Belt Clip Radio The secure rejoin function allows these devices to join the meter s network without HAN joining being enabled first This window is disabled if the ZigBee radio has shut off due to reset limiting For more information see ZigBee Stack Reset Limiting Set HAN Multiplier The value set in this window is used to derive values for the Multiplier and Divisor which are ZigBee HAN Simple Metering Cluster attributes used by the Register board s ZigBee HAN code The attributes are queried by the ZigBee HAN devices allowing them to show the demand and energy usage values correctly on their displays For example if the value is set to 1 0 it translates to the values 1 and 1000 in the meter s ZigBee HAN code and it tells the meter to send all demand and energy values to the ZigBee HAN devices in kilos kW kWh This window is disabled if the ZigBee radio has shut off due to reset limiting For more information see ZigBee Stack Reset Limiting OpenWay Tools User Guide 27 Proprietary and Confidential OpenWay Field Pro HAN Pricing Data This window displays the price of electricity per tier as sent to the meter over the OpenWay network by the Collection Engine The meter sends the information to the in home display which shows consumers the elec
182. m communicate with and control various energy using appliances throughout the home such as air conditioners and hot water heaters It also provides two way communications with the utility HAN Module Configuration This window displays current details about the HAN Module Field Description Module Version The version of the ZigBee stack code e HW 2 0 meters the ZigBee stack code is contained in the HAN firmware The HAN firmware and the register firmware are separate from each other e HW 3 x meters the ZigBee stack code and HAN firmware are contained in the register firmware Radio ID MAC A unique number assigned to a network device by the manufacturer to identify the device s Internet Address Protocol IP network adapter A MAC address is 48 bits long and is usually represented by a 16 digit hexadecimal number The first few digits of a MAC address typically identify the manufacturer The remaining digits uniquely identify the device s specific interface The last 10 digits are displayed below a bar code on the face plate of the OpenWay CENTRON meter Channel Number Meters automatically select from among four channels 11 15 20 or 25 The purpose is to minimize cross talk between the HAN and other devices in the home that communicate in the same bandwidth 2 4 GHz Once a HAN device is provisioned to the meter it scans till it finds the channel that the meter has selected The meter and all the HAN devices remain at that cha
183. mand quantities Power Outage The OpenWay Register flags an interval when a power outage exceeds a specified number of seconds The range for power outage length is programmable from 0 to 255 seconds and must not exceed the programmed interval length e During power outages the OpenWay CENTRON meter maintains all meter data as well as timekeeping functions powered by the internal battery e During an outage billing data is stored in non volatile memory e When power is restored data is returned to active memory and normal metering resumes e The meter records the date and time of the power outage and the power restoration OpenWay Tools User Guide 121 Proprietary and Confidential Shop Manager Channel Configuration The OpenWay Register can be programmed to have up to four channels of interval load profile data Each channel corresponds to an energy register selected during the programming process In order to profile a specific energy the energy must first be selected as a quantity to be measured Selection of channel configuration and pulse constants is accomplished through the programming software Each data channel is programmed to record load profile data from a user selected register The energy registers allowed for load profile are listed in Energy Data Data Storage The OpenWay Register uses non volatile flash memory to record load profile data Data is stored in load profile memory at the end of each interval E
184. max is changed to the maximum value or any value entered below the minimum is changed to the minimum value The Pulse Weight and Pulse Width items are enabled when a quantity is selected Only the Pulse Width option is used for the Demand Reset End of Interval and Rate Change types When the Pulse Width or Pulse Weight controls are disabled they revert to their default values For the Pulse Width is 10 msec and for the Pulse Weight this is 1 800 Ke The KYZ outputs can support all output types The Low Current KY Output can support all items except for the Energy Quantities At the bottom of the window is a check box that allows you to disable the Outputs while the meter is in Test Mode The default state is unchecked After configuring KYZ a summary window displays with the existing KYZ configuration in the meter and the result of the operation at the top For more information see KYZ Summary on page 50 OpenWay Tools User Guide 74 Proprietary and Confidential OpenWay Field Pro Reconfigure SiteScan The OpenWay CENTRON meter can perform site and service checks based on the thresholds and parameters configured for each diagnostic The SiteScan Diagnostics feature allows field technicians to immediately obtain crucial meter site information without using external equipment or disturbing a sealed installation You can view diagnostics while communicating with a meter through OpenWay Tools or by viewing the meter s display Us
185. mbedded in all meters and cell relays manufactured for them it associates all the parts of that utility company s RELAN network Comm Module The version number of the firmware loaded on the meter which controls the communication module Version Comm Module MAC If the meter is connected to an RFLAN network the last characters of the meters MAC address Address display These are also printed on a sticker on the face plate of the meter above the display If the meter is connected to an RF Mesh IPv6 network The meter s physical address displays the address of the endpoint which begins with the IPv6 address of the CGR connected grid router and ends with the last six digits of the devices MAC address Comm Module The RFLAN or RF Mesh communication module destination address in C12 22 terminology the ApTitle called ApTitle Master Relay ApTitle The unique Master Relay destination address in C12 22 terminology the called Application process title ApTitle Native Address Endpoint address outside of the application naming scheme that can be used by the underlying transport protocol For example a native address in the LAN is an internet socket address OpenWay Tools User Guide 77 Proprietary and Confidential OpenWay Field Pro Field Description Relay Native Address The Cell Relay Native Address also known as the Network Address A unique address that enables the cell relay to send and receive data packets to communicate on the network M
186. meter program and configure a meter with it Only programs that are currently tagged as Active in Shop Manager appear on the list In addition the window only displays programs that can work with the meter you are logged into Once you select the program and click Initialize you are prompted to enter a Serial Number and a Unit ID These values are optional and are used to differentiate one meter from another These values are displayed on the Meter Summary window After the Configuration is attempted the window is updated with either a confirmation message or an error Upon successful initialization of the device you must log off the meter and then log on before continuing This is to ensure that the meter is returned back to a proper state and verifies that the meter was properly initialized with the requested changes If initialization fails you are not forced to log off the meter You can attempt another initialization or return to the previous window and continue The programming options for each device type are associated with each program file at the time the program file is exported from the OpenWay Collection Engine If programming options are changed in the System Setting in the Shop Manager after a program file is exported you must export the program file again to implement the new initialization items when Field Pro initializes devices Reconfigure TOU DST The Reconfigure TOU option allows you to select a new TOU schedule to
187. meter programs using a signature value and a certificate listed inside each file The certificate verifies that the meter program was created by a trusted Collection Engine The signature verifies that the meter program was not changed since the time it was exported from the Collection Engine Verify Signature Check the box to have Shop Manager verify the signature and certificate of all program files before adding During Import them to the list of files available for import on the Import Programs dialog The Meter Programs tab continues to show all programs allowing you to continue to view and use existing unsigned programs Uncheck the box to have Shop Manager add all programs to the list of files available for import without checking for signature and certificate Verify Signature Check the box to have Field Pro verify the signature and certificate of all files It performs this check two During Configuration times e Before populating the list of programs that can be used for configuration e Before configuring the meter Uncheck the box to have Field Pro display and use all programs that have been approved by Shop Manager Utility Identification Settings This function allows meters with Open Way ICS comm modules to connect to different head end systems Allow Authorized Check the box to enable setup of RELAN Utility IDs Cellular Gateways and ERT Utility IDs Click the Users to Modify Utility Identification Settings button to open the Util
188. miting mode is disabled to prevent unnecessary disconnects Time Remainingin The length of time the meter remains in failsafe mode is configured in the Collection Engine This Failsafe Mode countdown field displays the time remaining till it returns to normal mode It can take up to 15 seconds for the capacitor to charge up again after it has operated the service switch OpenWay Tools User Guide 59 Proprietary and Confidential OpenWay Field Pro Disconnect You can use the Disconnect function any time the meter is running The meter clicks when the relay opens and power is no longer delivered If the Disconnect fails OpenWay Field Pro displays a message indicating the reason Connect The meter displays off once the disconnect operation is successful Using the Connect option turns the power back on to the site immediately The meter clicks and power is restored If the Connect fails OpenWay Field Pro displays a message indicating the reason Connect with Intervention Use this option when you want customers to determine that their appliances are in a satisfactory state before the power is restored When the meter is armed ready flashes on the display until reset button is pushed The meter clicks and power is restored If the Connect with Intervention fails OpenWay Field Pro displays a message indicating the reason The User Intervention Required After Disconnect option in the Collection Engine is independent of the
189. mode there is a critical peak pricing event happening now and the meter has switched to the CPP rate Done on End of Interval This status appears when the Start Time Duration of the CPP event is between the meter s intervals Even though the full Duration has not elapsed the meter returned to its normal rate at the end of the last interval See note below Done The CPP event is over and the meter has returned to its normal rate The CPP status remains as Done until the next CPP event is scheduled Not Configured The meter is not configured to participate in critical peak pricing events Unknown Field Pro is not able to determine the meter s CPP status Start Time field not The date and time when the next CPP event is scheduled to start The field remains unchanged after visible if the CPP the event until the next CPP event is scheduled Status Not Configured Duration field not The length of the CPP event unless the Start Time is mid interval see note below visible if the CPP Status Not Configured Rate field not visible The rate that the meter uses during the CPP event if the CPP Status Not Configured event to match the meter intervals If the Start Time is mid interval the actual length of O Recommended practice is to choose a CPP Start Time and Duration that allow the CPP the CPP event will be shorter than the selected Duration System Behavior when the Start Time is between Meter Intervals CPP Event
190. mode that the Comm Module is currently in ChoiceConnect or OpenWay ChoiceConnect Displays the version and build number of the ChoiceConnect firmware loaded to the comm module in Comm Module the meter Version ERT ID Displays the 8 or 10 digit unique identifier for the ERT encoder receiver transmitter module The ERT ID is permanently assigned to the meter at the time of manufacture and allows the meter to be read by ChoiceConnect Mobile meter reading software ChoiceConnect The energy selection is chosen when the meter order is submitted to Itron and is permanently set in the Energy Selection meter at the time of manufacture If a change is required contact Itron Customer Support to have a custom configuration file created Security State The security state is selected when the meter order is submitted to Itron and is permanently set in the meter at the time of manufacture OpenWay Tools User Guide 101 Proprietary and Confidential OpenWay Field Pro Last Season Register Values This window displays select Time of Use information including the last season end date and all register values recorded at the end of the previous season Itr n Last Season Register Values O 5 O Time of Occurrence a 1 5 2014 12 00 AM 24473 031 4846 725 1 1 2014 11 55 00 AM 0 000 4846 725 0 000 0 000 1 1 2014 11 47 00 AM 0 000 0 000 1 2 2014 10 55 00 AM 1 1 2014 11 55 00 AM Comm Port COM29 i This window is accessibl
191. n s 900 MHz endpoint technology Continuous Cumulative Demand The sum of the previous billing period maximum demands and the present period maximum demand Critical Peak Pricing CPP A type of dynamic pricing whereby the majority of kWh usage is priced on a TOU basis but where certain hours on certain days where the system is experiencing high peak demand are subject to higher hourly energy prices that reflect market conditions for peak generation and delivery during peak demand periods These critical period prices may be known to electricity customers under conditions such as day ahead or hour ahead and are typically employed a limited number of times per year Cumulative Demand The sum of the maximum demand values at each demand reset since the cumulative register was cleared It is updated at each demand reset by adding the maximum demand register to the cumulative register Daylight Saving Time DST The practice of advancing the clocks one hour in the spring and setting them back one hour in the fall In the United States Daylight Saving Time DST begins on the second Sunday of March and ends the first Sunday of November Each U S time zone switches at a different time Demand The average value of power over a specified interval of time Demand is expressed in kilowatts kilovoltamperes kiloVARs or other suitable units An interval may be 5 6 10 12 15 20 30 or 60 minutes Demand Delay Also referred t
192. n session 58 34 Field Description ERTID The unique identification of the ERT module in the gas meter ERT Type The type of meter whose consumption data is contained in the ERT transmission Time Recorded The date and time that the ICM meter received the ERT transmission Recent Reads The number of times during the past 24 hours that the ICM has heard from each nearby gas meter Average RSSI Received Signal Strength Indicator is a measurement of the power present in a received radio signal It is formatted as a single signed byte and is measured in decibels per milliwatt dBm 100 is very poor the hardware may have trouble turning the transmission into meaningful data and there will be many dropped packets 70 is average 50 is approaching saturation OpenWay Tools User Guide 96 Proprietary and Confidential OpenWay Field Pro Send Diagnostic Command This window is enabled only when you are logged into an OpenWay ICM cellular meter The Send Diagnostic Command function allows Field Pro users to send commands to the Itron Cellular Module Contact Itron Customer Service for instructions syntax and commands Open Way Field Pro S File View Options Help Send Diagnostic Command Itr n Fi Send C ind Erre canaries aad pL Time remaining in session 57 31 Diagnostic Events List For GE meters with Itron Cellular Modules this window displays events that can help d
193. n to a meter OpenWay Tools User Guide Proprietary and Confidential OpenWay Field Pro Optical Probe Selection Users must select the Optical Probe Model to be used to connect to metering devices Some optical probe cables are powered from the PC by turning on the voltage to pins on the PC s serial port The model that you select determines the voltage on the PC s RS 232 serial port connector pins to the optical port cable It also determines how RTS Request to send and DTR Data Receive are set for communications If the model used at your location is not listed try Generic 1 or Generic 2 The following table shows the data values and optical port head types for the different optical probe models Optical Probe Model RTS Value DTR Value Optical Port Head Type US Microtel 300 0 0 DIN US Microtel 500 0 0 ANSI US Microtel 600 0 0 ANSI GE SmartCoupler SC1 0 0 ANSI Generic 1 Non powered 0 0 Generic 2 Powered 0 1 Schlumberger 0 1 ANSI Schlumberger France 0 1 DIN Schlumberger Spain 0 1 DIN o For the Abacus Electrics A6Z cable select the Generic 2 model For the Abacus Electrics A7Z cable select the Generic 1 model 1 From the Field Pro main menu go to Options gt Optical Probe Selection 2 Select the appropriate model Communications Port Field Pro communicates with meters using an optical probe connected to a PC COM port Before you can communicate with a meter you must define for Field Pro the PC COM ports ser
194. nWay network select the F1 key The window may display a Success message however this indicates that the register has received the request and the process has begun A complete transition to OpenWay mode may take a minute or more to complete When you log back onto the meter after running the process check the Meter Summary window If the transition to OpenWay mode was successful the word Active appears in the Comm Module Firmware Version field and the Comm Module MAC Address field displays the meter s MAC address If it says Unavailable ChoiceConnect Mode the transition was not successful Switch Comm Mode to ChoiceConnect This window allows you to switch the communication mode of a CENTRON Bridge meter from OpenWay RFLAN to ChoiceConnect without reconfiguring the meter Press the F1 key to take the meter out of OpenWay mode and return it to ChoiceConnect mode OpenWay Field Pro igi xi Fie View Options Help Switch Comm Mode to ChoiceConnect Itr n F1 j Switch to ChoiceConnect Mode oo F9 Current Communications Mode Ope y Comm Module FW Version 0 013 076 ChoiceConnect Comm FW Version 0 030 056 Comm Port COM4 OpenWay Tools User Guide 103 Proprietary and Confidential OpenWay Field Pro This window is accessible when the meter you are logged into meets the following requirements e CENTRON Bridge in OpenWay mode e OpenWay Comm Module firmware version 0 13 xxx RFLAN communication e Choice
195. nager To move an item either up or down the list on the left click Navigational Panel Options Highlight the object to be moved and click either Move Up or Move Down To return the menu back to its original state click Reset Once complete click OK To return to the main window without making any changes click Cancel You can also remove an item from the list by un checking the check box next to the item Navigation panel options Rearrange Buttons fd Meter Programs V OpenWay Data Files Y Firmware Files cs Y Comm Module Files v RMA Files V Activity Log V System Settings l Reset e J cos Navigating the Shop Manager Navigation in the Shop Manager is mouse driven Hyperlinks allow you to automatically open existing programs schedules or displays The following buttons are available on all windows Icon Description P Field Pro Launches Field Pro to communicate with meters ZigBee Manager I aunches the ZigBee Device Manager Export Click this icon to export the current data v Print Click this icon to print the current window d Online Help Click this icon to open the online help Itron Metering Website Click this icon to automatically go to the Itron Metering website ve Some windows allow you to resize columns in case a description or value is too long to fit into the default column width provided To expand a column use the mouse to drag
196. nager To Validate Data Files 1 Open the Shop Manager application Start gt Programs gt OpenWay Tools gt Shop Manager If prompted enter your User ID and Password 2 Gotothe Meter Programs tab Select one program against which to validate data files 4 Under Program Options menu on the left side of the window click Validate Data File The Data File Selection dialog appears The Data File Directory field displays the fixed location where you must put the data files The lower block displays all OpenWay data files that match the device class of the selected meter program If the Data File Directory location does not contain any data files with matching a device class and error message displays ig Data File Selection Data File Directory CAUsers name Documents Select up to 4 data files to validate File Name _ 0303905066_02132013084643 xml V 0303912399_01302013105530 xml 0303912399 02152013045156 xml 0303912399 2202013025137 xml 0303912399 0252012044034 xml Gear All ok Cancel S d 5 Select up to four data files to validate and click OK The Validate Data File Configuration window appears The left column displays the meter functionality that is being validated The second column and any subsequent column shows the configuration values for the program file s Configuration data differences are highlighted with red italicized text
197. nager suite Utilities use ISM to facilitate encryption authentication decryption and validation of meter reading data and commands to and from Itron ChoiceConnect endpoints ISM also manages the key exchanges and security state for endpoints and repeaters LAN Radio Itron metering component that converts an electricity meter into a node of a wireless mesh network thus conveying the metering data to a cell based extraction point LED A Light Emitting Diode LED is used to signal the occurrence of an event or the presence of a pulse Load Service Limiting Load service limiting is triggered by the present demand threshold value When the load exceeds the programmed value for demand threshold the customer will be disconnected The meter will remain disconnected for a programmed number of minutes up 65535 A programmable setting specifies if the homeowner can override their disconnected service by pressing the switch on the face of the meter Load Profile The functionality of a meter to accumulate pulses in proportion to accumulated energy in configured intervals Often referred to as Mass Memory Local Area Network LAN A data communications network which is confined in a limited geographical area For Itron metering purposes the connection between electricity meters and collection points that contain backhaul technology back to the head end system Maximum Demand The largest demand calculated during any interval over a b
198. ness Process Once implemented each utility should define the business process around loading each computer with credentials as needed Below is a general outline of the process once Enhanced Security over Optical is enabled 1 Connect a laptop to the utility VPN This can be accomplished by hard connection locally at the utility or wireless outside of the utility 2 Run the OpenWay Field Pro Application and request credentials 3 If Windows login is not used enter the Collection Engine s User ID and Password If Windows login is used skip to Step 4 4 Once the credentials are loaded disconnect from the VPN Resume normal OpenWay Field Pro operations Security Procedure for Return Material Authorization RMA Meters being returned on RMA must include valid credentials to allow Itron to access the meter for analysis OpenWay Tools allows the creation of these credentials The web service call used to request the credentials for RMAs differs from the web service call used for requesting credentials for OpenWay Tools The valid duration of the RMA credentials is for a period of up to 90 days or the maximum period as defined in the Collection Engine These credentials are valid for Itron internal software only and are not used by OpenWay Field Pro RMA credentials must be generated individually by meter serial number Only the RMA credentials have a duration longer than 24 hours RMA credentials can only be generated by individual me
199. nges from negative 30 to positive 3 dBm Level Quiet Mode When the ZigBee radio is enabled and the meter has no HAN devices provisioned to it the radio automatically goes into Quiet Mode In this operational mode it does not perform any of the routine messaging that a meter normally does with its HAN devices The ZigBee radio continues to monitor beacon requests so that if a gas module attempts to join the meter can respond to it If the meter s configuration has a RIB schedule the meter collects data so that when a HAN device is joined to the meter historical data is available As soon as a HAN device is provisioned to the meter the ZigBee radio automatically comes out of Quiet Mode and begins normal communications such as the link status messages that are sent every 15 seconds The HAN Registration Table contains the list of HAN devices joined to the meter To see its contents use the OpenWay Field Pro HAN Client Information window OpenWay Tools User Guide 20 Proprietary and Confidential OpenWay Field Pro HAN Event Overview HAN Events are communications between the utility company the meter and in home HAN devices These messages are for the purpose of controlling load to make sure that demand does not exceed what the utility company can generate Examples of in home HAN devices could be the thermostat refrigerator dryer gas meter and the in home display that allows consumers to see and control energy usage
200. nitoring intervals in the data file The maximum amount of data varies from approximately two months to two years based on meter type and the number of phases being monitored Once this maximum is reached the oldest data is deleted as new data is added Time of First Interval The time of the first interval when the meter was configured or if the maximum amount of data has been reached it is the time of the oldest voltage monitoring interval in the file Time of Last Interval The time of the last interval when the data file was created Threshold fields These display the values that were selected when the meter program was created All meters with the same meter program display the same values here Interval Data tab Vh Phase A B C The average voltage level divided by the number of intervals per hour V Phase A B C The average of the min and max voltage levels for the interval V min Phase A B C The minimum voltage level that occurred during the interval V max Phase A B C The maximum voltage level that occurred during the interval Interval Status Codes represent any special circumstances about the interval Refer to the table below Vrms High Threshold If there is a swell in RMS voltage beyond the threshold defined on the Summary tab A B and or C appear in this column to indicate which phase s experienced the swell Vrms Low Threshold If there is a sag in RMS voltage beyond the threshold defined on the Summary tab A
201. nnel Note If 255 displays it means that HAN has been disabled PANID The meter s ZigBee Personal Area Network PAN ID connects the meter with the HAN devices it is joined with It is a 16 bit value expressed as four hexadecimal characters and is generated by the meter it creates a value HW 2 0 tries to match the last four digits of the ZigBee MAC Address HW 3 x uses a random number generator then listens to make sure no other nearby meters have the same PAN ID The PAN ID can change if the meter s ZigBee network is restarted HAN Multiplier The value shown is the HAN Multiplier 1000 HAN Divisor which matches the value set in the Set HAN Multiplier window on page 27 HAN Joining To change the setting use the Enable HAN Joining window e Enabled The meter can join with a new HAN device being installed at the premises e Disabled New HAN devices cannot join the meter ANSIC12 18 Over To change the parameter use the Reconfigure C12 18 Over ZigBee window ZigBee Enabled e Yes The meter is configured to allow Field Pro users to log in via ZigBee e No Field Pro users can only log into this meter optically OpenWay Tools User Guide 19 Proprietary and Confidential OpenWay Field Pro Field Description ZigBee Private e Yes The meter is configured to disable communication with all IPP Smart Energy devices Profile Enabled e No The meter is configured to communicate with all its HAN devices ZigBee Enabled Al
202. nnels Cyclic Redundancy Check CRC is a method for ensuring that transmitted data is identical to what Good CRC Count was sent Possible reasons for failure include technical malfunction and attempted tampering This field displays the sum of good CRC counts over the 15 traffic channels Traffic Channels The sum of bad CRC counts over the 15 traffic channels Bad CRC Count Control Channels The sum of good CRC counts over the 2 control channels Good CRC Count OpenWay Tools User Guide 83 Proprietary and Confidential OpenWay Field Pro Field Control Channels Bad CRC Count Figure of Merit Good CRC percentage Number of Link Failures Modem Temperature Last Modem Shutdown Due to Extreme Temperature Last Modem Power Up after Extreme Temperature Shutdown MDN Radio Phone Number Description The sum of bad CRC counts over the 2 control channels The sum of good CRC counts divided by the sum of total CRC counts The number of times the cellular modem has failed to link To protect sensitive hardware the cell modem contains a thermometer and monitors the temperature in order to shut down if the temperature becomes too extreme If the modem has shut down due to extreme temperatures the date and time of the most recent shutdown displays If the modem has shut down due to extreme temperatures the date and time the the meter powered up displays The phone number of the cellular modem The head en
203. ntial Shop Manager Price Delivery Failed The meter logs this event if the head end is unable to deliver a new price to a HAN device The event includes the MAC address of the individual device that did not respond to the publishing of data by the head end State Changed The meter logs this event when the state of a HAN device changes These state changes usually occur during the joining process Once the devices are successfully joined this event rarely occurs Submetering Bubble up Data Missing This event is logged when the meter notices that part of the interval data that the submetering device gas module sends at the bubble up is missing This event is logged only if the submetering device is using a collection configuration which includes interval data daily or hourly Supported HAN Downstream Events Diagnostic System Events This is one event that has several associated sub events that provide helpful information about the HAN system e Channel Change This event is logged whenever the network is restarted and the channel changes The Argument Data reports both current and previous channels e PAN ID Change This event is logged whenever the network is restarted and the Personal Area Network PAN identifier changes The Argument Data reports both current and previous PAN IDs e ZigBee halted due to Reset Limiting This event is logged if the Home Area Network HAN ever experiences eight resets in a four hour period All HA
204. ntifies the HAN device that sent the event to the meter such as the thermostat dryer or pool pump Argument Data Additional information about the event OpenWay Tools User Guide 135 Proprietary and Confidential Shop Manager HAN Event Summary Upstream Event Time Event UserID HAN EventID Argument Data 3 28 2012 11 03 33 4M Message Published 0 00000001 Time of Read 3 28 2012 11 04 05 AM DRLC Data Published 0 00000001 0 0 3 28 2012 10 29 19 AM 3 28 2012 11 07 00 amp M Pricing Data Published 00000002 3 28 2012 11 07 02 AM Price Tier Changed 00000000 New Tier Rate A Old Tier No Tier HAN Event Logs Device Status a Configuration Data Register Data Communications Logs Qo Network Status HAN downstream events are communications from the meter to HAN devices in the home Field Description Time The date and local time on the meter when the event occurred Event The supported events For more information see HAN Event Log Summary UserID Reserved for future use HAN Event ID An ID number that uniquely identifies this event at this meter on this date and time Argument Data Additional information about the event OpenWay Tools User Guide 136 Proprietary and Confidential Shop Manager Network Status Network Statistics are included in the meter s data file if the LAN and HAN Network Data check box is selected on the Field Pr
205. o Create Data File window O Network Statistics RFLAN Neighbors N Time of Read Number of Bytes Sent 6 11 2009 3 43 10 PM RFLAN Current Level d Core Dump State Network State Not Synchronized Network Status Broadcast State No ctive Broadcast Dutage ID Is Synchronized Now No RFLAN GPD 4085 RFLAN Father Count 0 RFLAN Synch Father MAC Address 00000000 Synch Father Level Synch Father LPD Synch Father GPD Synch Father Rl Configuration Data Synch Father Average RSSI RFLAN Best Father MAC Address 0000000 Register Data Best Father Level Best Father LPD Load Profile Data Best Father GPD gt Best Father Rl a Voltage Monitoring Data Best Father Average RSSI RFLAN MAC Monocast Ax Count v Event Detar RFLAN Net Downlink Packet Count RFLAN Net Uplink Packet Count 25 Communications Logs RFLAN Current Cell ID Number of acse pdu Sent Number of acse pdu Received r 2 Qe SiteScan Toolbox Data Network Statistics RF Mesh Number of Registrations Sent Number of acse pdu Sent Number of Registrations Failed Number of registration request packets sent by a device When a device tries to join a network it has to send a registration request packet This is either accepted and the device is connected to the network or it is rejected and the device can try registering again Reasons for rejection can be
206. o as Cold Load Pickup CLPU The configurable amount of time required before demand calculations are restarted after a power outage Demand Interval The specified time over which demand is calculated Demand Reset When all the current maximum demands are set to zero OpenWay Tools User Guide 180 Proprietary and Confidential Glossary Demand Response Demand response refers to the reduction of customer energy usage at times of peak usage in order to help address system reliability reflect market conditions and pricing and support infrastructure optimization or deferral Demand response programs may include dynamic pricing tariffs price responsive demand bidding contractually obligated and voluntary curtailment and direct load control cycling Demand Subinterval The smaller blocks of time that are used in rolling demand calculations Demand Threshold A configured value that when exceeded by calculated demand initiates a contact closure a log entry or a phone home event Firmware The computer program stored in a read only memory ROM or an erasable programmable read only memory EPROM integrated circuit Head End System The head end system receives the stream of meter data brought back to the utility by an AMR system Head end systems may perform a limited amount of data validation before either making the data available for other systems to request or pushing the data out to other systems Head end system
207. o the main window without making any changes click Cancel To import the selected files click OK Import PPP Key Files This dialog opens from the Shop Manager Comm Module Files panel when you click Import on the PPP Keys tab It allows you to navigate and import the PPP Key files to the fixed directory where they must be located in order for Field Pro users to download them to meters a n Import PPP Key Files ENT Source Directory C ProgramData Browse Select one or more files to import m File Name Type Date Created Y 00078108004EEF91 ppp PPP Key 1 4 2013 3 23 27 PM Y 0007810800604FAS ppp PPP Key 1 4 2013 3 23 27 PM V 0007810800604FBA ppp PPP Key 1 4 2013 3 23 27 PM 71 000781080092EE97 ppp PPP Key 1 4 2013 3 23 27 PM m Ga aa E tee 4 L Click the Browse button and navigate to locate the PPP Key files Click OK Check the files to be imported or use the Select All button To clear all selections click Clear All To return to the main window without making any changes click Cancel To import the selected files click OK OpenWay Tools User Guide 149 Proprietary and Confidential Shop Manager RMA Files An RMA Return Material Authorization is required for all products that need to be returned to the factory Itron recommends that all repairs be performed at the factory Certain repairs may be performed by the user however unauthorized repairs void any existing warrant
208. ocate the program click the Export icon located on the far right When asked if you would like to Open or to Save the file click Save and provide the Save location DAll Rovs 4 Print TP por Excel gj New Configuration By Import Configuration La Firmware Specific Configurations Export Configuration Edit Time 5 TOU Selection 3 Action 5 8 2012 1 26 35 PM A Q Ry Y 5 16 2012 9 55 43 AM AoA 9 Icon Description iz Edit Allows you to edit the configuration Ey Copy Copies the selected configuration ey Export Exports the selected configuration allows you to save it as an XML file OpenWay Tools User Guide 109 Proprietary and Confidential Shop Manager Comparing Programs Program comparison allows you to compare the configuration details of up to four meter programs This allows you to e Manage existing programs e Reduce duplicates e Check existing files for accuracy and consistency To Compare Programs 1 Open the Shop Manager application Start gt Programs gt OpenWay Tools gt Shop Manager If prompted enter your User ID and Password Go to the Meter Programs tab Select up to four programs to compare Under Program Options menu on the left side of the window click Compare Qc PO The Meter Program Comparison dialog appears Delete Program Dialog The Delete Program option is available if one or more meter programs are selected When you click this option
209. on file is created for only one meter The two fields are automatically populated if the RF Mesh configuration file and PPP key file have been imported using Shop Manager and have file names which contain the last six characters of the meter s MAC address Browse buttons are provided to allow you to browse to the desired files if Field Pro can t find them f OpenWay Field Pro lola File View Options Help Sade RF Mesh Confirm Itr n F1 TE SES Select RF Mesh and PPP key files and za EPA press F1 to download the configuration o and key to the meter I tee RFMesh Config aComm Module Files BIN O007810800604FBAbin Browse PPP Key Comm Module Files PPP 0007810800604FBA ppp Browse Comm Port COMA OpenWay Tools User Guide 91 Proprietary and Confidential OpenWay Field Pro The RF Mesh Config file is downloaded through the register to the comm module It contains the security certificate that authenticates communication onto the IP network giving the meter permission to talk to the OpenWay Collection Engine The PPP Key file tells the register what key to use to encrypt and decrypt information exchanged between the comm module and the register Both files must be downloaded at the same time If only one field is populated the window displays an error message when you try to start the download When you click F1 Download Files the window displays a message askin
210. oprietary and Confidential OpenWay Field Pro Change ERT Utility ID When you are logged onto an OpenWay ICM meter this window allows you to change the meter s ERT Utility ID E OpenWay Field Pro File View Options Help Change ERT Utility ID Itr n Current ERT Utility ID ERT Utility ID Time remaining in session 59 23 ERT Utility IDs are used in OpenWay networks where 100G gas meters have ERT Modules to send their consumption data OpenWay ICM meters with ERT Readers hear the transmissions if they contain the correct ERT Utility ID The meters ignore transmissions that do not contain this matching identifier Utility companies generally have one Utility ID for their production environment and one or more additional Utility IDs for testing purposes For more information see Utility Identification Settings on page 160 A Caution Where two utility companies have adjoining service areas the Utility ID is responsible for ensuring that the two companies devices are not communicating with each other Therefore it is imperative that you only use Utility IDs that Itron has assigned to your company When the window opens the meter s Current ERT Utility ID displays above the table To change the ID select a row in the table and click F1 Change ERT Utility ID The window s heading changes to Updating ERT Utility ID and the progress bar advances till completion Once com
211. or GE meters with Itron Cellular Modules this window displays all possible cellular module events The Action column indicates how many times the event has occurred Logging Disabled indicates that the meter is configured to ignore that event For OpenWay ICM meters refer to Events Summary on page 51 Inixi File View Options Help Comm Module Diagnostic Events F1 F2 Accumulator Read Failure FQ Added ERT to Managed List CLI is Revert Only OpenWay Tools User Guide 98 Proprietary and Confidential OpenWay Field Pro CENTRON Bridge Meter CENTRON Bridge meters are a class of AMR AMI meters that allow utility companies to bridge the gap between their current mobile collection systems and their future Smart Grid systems CENTRON Bridge meters have two communication modules They have an ERT module allowing them to be read by ChoiceConnect Mobile software They also have an OpenWay comm module ready to begin communicating with either an RFLAN or RF Mesh network When you log into a CENTRON Bridge meter the Meter Summary window displays some additional information not present in other meters A Ip xl File View Options Help Meter Summary Meter ID Serial Number Meter Type OpenWay CENTRON Comm Module MAC Address 00DBFFDF ChoiceConnect ERT ID 0 ZigBee HAN MAC Address 0007810000DBFFDF Hardware Version 3 060 Register Firmware Version 5 008 033 Comm Module Firmware Version 0 013 0
212. plete the window s heading changes to show success or failure of the operation If successful the window lists the previous and current IDs After updating the ERT Utility ID you must log off the meter and log back on before performing any further operations OpenWay Tools User Guide 95 Proprietary and Confidential OpenWay Field Pro ERT Statistics This window is accessible only when you are logged into an OpenWay CENTRON ICM meter with ERT Reader This window displays the transmission data of all ERT transmissions it has heard in the past 24 hours It does not display the consumption data contained in the transmissions OpenWay 100G gas meters have ERT modules which send out chirps containing their encrypted data Nearby OpenWay ICM meters with ERT Readers listen for these transmissions and pass them along to the Collection Engine via cellular data transmission It is possible for multiple ICM meters to hear and pass along the same ERT transmissions The Collection Engine is responsible for deleting duplicates O Open Way Field Pro er File View Options Help ERT Statistics Itr n Fi ERT Statistics ERT Statistics 0090 Previous Menu 90007550 100G P4 9 11 2013 9 43 21 AM 90007551 100G P4 9 11 2013 10 14 43 AM 90007552 100G P4 9 11 2013 10 24 43 AM 90007553 100G P4 9 11 2013 10 01 43 AM 90007554 100G P4 9 11 2013 10 29 43 AM 9 11 2013 10 12 43 AM Average RSSI S Time remaining i
213. r None Do not include event data in the data file Your installation of Itron Enterprise Edition IEE has an External System ID that identifies and connects it to your OpenWay system Enter the same External System ID here this allows IEE to map the CRF event file correctly Choose one of the following to include its ID in the filenames of CRF files and data files EDL files Electronic Serial Number and Manufacturer Serial Number are unique identifiers determined by Itron and set in each meter at the time of manufacture Customer Serial Number and Unit ID are identifiers determined by the purchaser that can be set in each meter at the time of manufacture by arrangement when purchased or you can set them manually using the Initialize Meter window of OpenWay Field Pro Reserved for future use Reserved for future use OpenWay Data File Creation Options OpenWay data files include device status configuration data and register data by default The check boxes below are optional data sets that can be added To speed the work of meter technicians and minimize errors use this field to set the defaults in Field Pro by checking any combination of boxes Field Pro displays the same set of options and allows technicians to modify the selections e Include History and Event Data e Include LAN and HAN Log Data e Include LAN and HAN Data e Include Load Profile Data e Include Voltage Monitoring Data e Include Instrumentation Profile Dat
214. r 3 Shop MORADOS acacia 105 String ME SPor Managot as 105 Using Me dicte rl Dos ree 106 Gustomizing he Shop Manage PEEL rN 106 Navigating the Shop Ran a 107 A 108 Caps an EXIBUDD Pr idas 109 Exporting a Program from the Collection Engine sisi 109 eei eiie DRE E Loo Lm 110 Pelie Froan dB T 110 Maier Program Gom pst Petitions Lora poco tn Road ee ha daa d EDU A dre RD ne 111 Validate Data File Congo aUo Niro apt RO er ERE Fa ES n ERE Ee br o i D Hd i E E Ee 112 IDOL POO I E oo obo aa ac GS aa c aad ais i gba a Ro a nx 113 Ope ay Data PADS aora coepi dade a ra E E e o d pe adn 115 palin Opentiay Daia PIES nni pM Orr PE Fart ad adc aaa Pd DR an ad at 115 Opan ay Dota FIS VIWE rar dirt 116 jus ciu C 116 urine 117 Ghana Data DICE UPS ria Dee Part ann dhcp aaa d DR tp addat 117 DECR DIE e PRAE EA AS I O lio daa 117 Congot ODE Dalarnas a PD e dob c 119 o A rm 119 E A cT 120 A en een Ade CO 121 cogo a Mem KM O 121 e LEDOHPIS cuesta issue eae do onde pid bar doi nuu ix bias kis onde aah da fas T EN EE SE 121 iiis gere T c Tm 121 CSI COPIER cedo ida ih rebound aa abo ted ch de Ed b 122 DES SIL Loquo A ne Dn d 122 Pulse C nOD oos AEA ivo Gri bn dx tus Y OD decks on E Kain Ebr ON A 123 ROCAS DIU m 123 CRS REIT es AU PE ocios ot ao rai oi 124 E A e
215. r a Primary Previous security code or Signed o Authorization These options are set in Shop Manager the System Settings section The system includes these settings in the Replica file For more information see Override Security Code on page 9 3 When logging on to a meter via ZigBee a secondary logon window appears Enter the Radio ID and channel or you can select from the list of all available networks Once the meter is selected click F1 Continue Logon For more information see ZigBee Logon on page 14 4 The OpenWay Field Pro Meter Summary window displays OpenWay Field Pro File View Options Help Main Menu Fi Creat a File Meter Summary Meter ID Serial Number Meter Type periw ay CENTRON RFLAN MAC Address O004449E ZigBee HAN MAC Address 000781000004449E Hardware Version 2 000 Register Firmware Version 2 005 046 Comm Module Firmware Version 0 010 036 ZigBee HAN Firmware Version 3 003 037 Display Firmware Version 1 008 071 5 Use the keyboard s function keys or use the mouse to choose from the options displayed and are determined at your company To make changes use OpenWay Shop Manager O The options you see and the F key associated with each option are fully customizable System Settings OpenWay Field Pro Customizable User Interface 6 To exit the OpenWay Field Pro system press F9 or click Logoff or use the Escape key General Navigation You can navigate in Field Pro with function keys an
216. r more information see Toolbox Vector Diagram and Toolbox Data Toolbox Vector Diagram The Toolbox Vector Diagram window contains a vector diagram the meter s service type and instantaneous quantities This window is refreshed automatically so that user can watch dynamic changes to the meter This window can be printed using the Print option on the File menu or the print button This window cannot be exported Export is only available on the Toolbox Data window o For information about plotting a phasor diagram directly from the meter display s Toolbox data refer to the Technical Reference Guide for the meter OpenWay Tools User Guide 53 Proprietary and Confidential OpenWay Field Pro A Open Way Field Pro IX File View Options Help Service Type Unknown O 37 Meter Time 5 19 2009 11 09 13 AM 270 2s kW 11 493 kvar 0 523 kVA 0 000 PF 0 997 Toolbox Data The SiteScan Diagnostic Toolbox displays all the metering information used by the meter for individual phase measurements including per phase items and diagnostic counters The information in the Toolbox represents the actual electrical signals seen by the meter The per phase Volt and Amp readings are Root Mean Square RMS values The combination of a diagnostics and other information in the Toolbox display enhance your utility s ability to diagnose and resolve metering and tampering problems While online with a meter t
217. ransmit data via cellular gateway select the check box and enter the value Itron has provided ERT Utility ID If this group includes meters that transmit data via ERT select the check box and enter the value Itron has provided Click OK to return to the previous dialog Click Save Changes in the System Settings window Click Create Replica File to be able to transfer this information to Field Pro users PCs Field Pro Customizable User Interface This feature allows you to set up which options you want to be able to select in OpenWay Field Pro as well as the menu the feature should appear on The Customizable User Interface window is located under System Settings in the Shop Manager You can make changes save and create replica files including these settings You can even undo changes while working with the Customizable User Interface window The left side of the Customizable User Interface window displays the available OpenWay Field Pro features They have been grouped together in functional groups to make selection easier If an item is in bold it has been included in the OpenWay Field Pro Customizable User Interface The right pane of the Customizable User Interface window displays the window layout for OpenWay Field Pro It shows the function key along with the menu or feature in the order that they are presented You can select a feature and add it to the layout by clicking the Add button or by dragging and dropping it If a menu is
218. ration values is updated The Argument Data reports the updated value e Gas module told to leave This event is logged whenever a gas module is commanded to leave the network The gas module is identified in the Argument Data by the last four bytes of its EUI64 e Management Leave Requested This event is logged whenever the meter receives an inbound message from a device commanding it to leave the network e Meter has been cold started This event is logged whenever the meter is cold started DRLC Data Published The meter logs this event when the head end system publishes a new DRLC event to the meter and the meter publishes the DRLC list out to the appropriate HAN Devices This event is logged even if there are no HAN devices connected to indicate that the DRLC event was received Existing DRLC Event Dropped The meter logs this event to indicate that the DRLC queue was full when a new DRLC event was received and it was one of the existing DRLC events that was dropped This means that the new event occurred before at least one of the already queued events Message Published The meter logs this event when it receives a new text message from the utility and publishes the message out to the appropriate HAN devices This event is logged even if there are no HAN devices connected to indicate that the message was received Meter Network Changed The meter logs this event when something changes about the meter s HAN network This would occur becau
219. red in decibels per milliwatt dBm 100 is very poor the hardware may have trouble turning the transmission into meaningful data and there will be many dropped packets 70 is average 50 is approaching saturation OpenWay Tools User Guide Proprietary and Confidential 140 Shop Manager SiteScan Toolbox Data While you are communicating with a meter or while a Meter Image File is open the Toolbox Display and Power Circle Display options are available These items are listed under Device Status e The Toolbox window provides per phase information instantaneous data and for OpenWay CENTRON Polyphase meters V amp I SENTINEL and VECTRON devices diagnostic status counters This information enhances your ability to diagnose and resolve metering and tampering problems e The Power Circle view displays watt var VA and power factor data as a power circle graphic For more information see Power Circle on page 142 The toolbox option is only available for meters that support SiteScan The SiteScan Toolbox data window has three tabs e Toolbox Data e Toolbox e Power Circle Device ID Toolbox Data Toolbox Power Circle E Rm v E Meter Configuration a Time of Read Device Time 6 11 2009 2 46 PM Form Factor 35 Service Type 3 Element 3 Phase 4 Wire WYE Measurements SiteScan Toolbox Data Voltages V a 122 000 V b 123 000 V c 123 000 2i Voltage Phase Angles V Angle a 0 000 V Angle b 12
220. rs tab displays instantaneous Watts instantaneous VARs and instantaneous Volts when the meter supports and is configured to record the values on a self read For polyphase meters instantaneous values per phase and all configured secondary energy values are shown Since the number of extended self reads can differ from the number of traditional self reads the extended self read data is reported separately It is important to note that the self reads on each window are numbered independently Self Read 1 on the Self Read Data window may not match the same time stamp as Extended Self Read 1 on the Extended Self Read Data window OpenWay Tools User Guide 119 Proprietary and Confidential Shop Manager Load Profile Data Load Profile mass memory data is stored in blocks records of 128 intervals The profile interval length is the same for all channels and is independent of the interval length for demand quantities Each interval of load profile data is identified by date and time Each interval contains status bits indicating the occurrence of outages daylight saving time and other significant events or errors 60125_06212012110740 xml Data File Viewer Profile Summary Load Profile Intervals Time of Read Number of Intervals 274 6 21 2012 11 08 39 AM Time of First Interval 6 20 2012 12 20 PM Time of Last Interval 6 21 2012 11 05 AM Max Value D 0 0 Load Profile Data Time of Max 6 21 2012 11 05 AM 6
221. rted events For more information see HAN Event Log Summary User ID Reserved for future use HAN Event ID An ID number that uniquely identifies this event at this meter at this date and time MAC Address Identifies the HAN device that sent the event to the meter such as the thermostat dryer or pool pump Argument Data Additional information about the event Downstream Events tab HAN downstream events are communications from the meter to HAN devices in the home Field Description Time The date and local time on the meter when the event occurred Event The supported events For more information see HAN Event Log Summary User ID Reserved for future use HAN Event ID An ID number that uniquely identifies this event at this meter on this date and time Argument Data Additional information about the event OpenWay Tools User Guide 24 Proprietary and Confidential OpenWay Field Pro HAN DRLC Messages DRLC Demand Response Load Control messages are sent from the head end system at the utility company through the meter to in home HAN devices The in home device responds to the message by turning appliances down or off according to the program in which the consumer is enrolled DRLC messages state the start time and duration of the event so that in home devices can return the appliances to their normal operations afterward Use this window to see a log of DRLC Messages the meter has received Drop Node This option decomm
222. s Group This dialog opens when you click the Add or Edit buttons in the previous window Each group you set up may have one two or all three IDs set up depending on the types of meters included in the group The following Field Pro windows are enabled when these values are saved in the replica file and loaded to the Field Pro user s PC e The Change Utility ID window is enabled when the RFLAN Utility ID is set up and Field Pro is logged onto a meter with an RFLAN comm module e The Change Cellular Gateway window is enabled when the Cellular Gateway is set up and Field Pro is logged onto a meter with an OpenWay ICS comm module e The Change ERT Utility ID window is enabled when the ERT Utility ID is set up and Field Pro is logged onto a meter with an OpenWay ICS comm module Edit Utility Identification Settings Group em Name PROD Description Production RFLAN Settings Cellular Settings Y RFLAN Utility ID V Cellular Gateway Y ERT Utility ID Ok 55 10 0 0 42 x 67 ok ene Field Description Name Enter a short name for the group Description Enter a description that indicates the purpose of the group RFLAN Settings If this group includes meters that transmit data via RFLAN select the check box and enter the value Itron has provided OpenWay Tools User Guide 161 Proprietary and Confidential Shop Manager Field Description Cellular Settings If this group includes meters that t
223. s as the original system To create a replica file to load in a separate system click Create Replica File General Settings These fields control data file creation and security Refer to the OpenWay Security Reference Guide for complete security information OpenWay Shop Manager General Settings Field Pro Customizable User Interface User Access Policy Validation Tool Settings Data File Creation Options Data Display Options Max Days of Load Profile CRF Only V Show Debug Information Dees gt C12 18 Security Setti ings Max Days of Extended Load Profile CRF Only ae E No Data Max Days of Event Data CRF Only C12 18 Settings None Y Enhanced Security Validation File Extemal System ID CRF Only Status No Enhanced Security file loaded ltron Oper Meter ID Used in Filename a ES Program Signature Verification E Verify Signature During Import 7 Enable CRF Signing 7 Verify Signature During Configuration Signing Certificate Distinguished Name Meter Programs Utility Identification Settings V Allow Authorized Users to Modify Settings La pontas OpenWay Data File Creation Options Utility Identification Setti b Firmware ftes E Include History and Event Data 42 Comm Module Files E Include LAN and HAN Log Data 2 7 Include LAN and HAN Data amp amp Rma Files Include Load Profile Data
224. s configured to record the values on a self read For polyphase meters instantaneous values per phase and all configured secondary energy values are shown Since the number of extended self reads can differ from the number of traditional self reads the extended self read data is reported separately It is important to note that the self reads on each window are numbered independently Self Read 1 on the Self Read Data window may not match the same time stamp as Extended Self Read 1 on the Extended Self Read Data window F OpenWay Field Pro BEE Fie View Options Help Meter Data t Itr n F1 5 Extended Self Read Data 9 o O O F2 FIRE eee eae 0 000 0 000 3715 2012 1 22 11 PM Wh net 0 000 SelfRead p VAh ath d 0 000 VAh Arith r 0 000 TR vi F9 ath Q1 0 000 Ins W a 0 000 Ins W b 0 000 Ins W c 0 000 Ins var a 0 000 Ins var b 0 000 Ins var c 0 000 Ins V a 114 750 Ins V b 114 725 Ins V c 114 750 Extended Self Read 2 3 15 2012 1 12 55 PM Wh net a 0 000 12 Max Demands Each time a demand reset is performed the register firmware stores the Max Demand along with the date and time when the peak occurred Twelve records are stored displaying a year of monthly max demands OpenWay Tools User Guide 41 Proprietary and Confidential OpenWay Field Pro Meter Status The features in this group have to do with the meter s configuration and any incidents that have occurred in the meter
225. s dynamically setup and returned to the requester The meter technician picks up a Field Pro host logs in accesses the OpenWay network and opens the application They click a button on the logon page to obtain a new Signed Authorization credential file When returned current credentials data is displayed on the Logon window validity period username password level and optical ID If Username over TLS is the selected secure method they receive a prompt for username and password before the request goes to the Collection Engine With an active valid credentials file in the runtime application meter access is granted without need to enter passwords Only meters with the utility s unique Command Keys allow this credentials file to provide meter access Just prior to the expiration of the current credentials the meter technician can re request the Signed Authorization credentials or they may elect to wait until just before they must access the next meter allowing credentials to expire This is fine as long as the work has ended for the period If the meter technician enters a service area where the feature is not enabled the stored passwords continue to work for these meters The meter program dictates the method and Field Pro supports both concurrently Log into the Signed Authorization Server Enter the OpenWay Collection Engine Logon information if you have elected not to use your Windows Logon information to obtain a Signed Authorization
226. s from OpenWay Field Pro and ZigBee Manager To Export an Activity Log Open the Shop Manager application Start gt Programs gt OpenWay Tools gt Shop Manager Go to the Activity Log tab on the left side of the window 1 2 3 Under the Program Options menu click Export Activity Log 4 The Export Programs dialog opens 5 Locate the import files Once the directory is located click OK Import Activity Log The Import Activity Log option is used to import activity logs into the programs database These include Activity Logs from OpenWay Field Pro and ZigBee Device Manager To Import an Activity Log 1 Open the Shop Manager application Start gt Programs gt OpenWay Tools gt Shop Manager 2 Goto the Activity Log tab on the left side of the window 3 Under Program Options menu on the left side of the window click Import Activity Log 4 The Import Programs dialog opens 5 Click the Browse button to locate the import files Once the directory is located click OK 6 Check or use the Select All feature the programs needing to be imported 7 Click OK to begin the Import A progress bar is displayed OpenWay Tools User Guide 154 Proprietary and Confidential Shop Manager 8 When the process is complete a Import Status box appears Filter Events Use the Filter Events option to customize the view of Activity Logs You can display only failed activities or filter the events via a specified date range
227. s hours plus or minus GMT Greenwich Mean Time DST Enabled Indicates whether the meter is programmed to adjust for daylight saving time Meter in DST If DST is enabled in the meter indicates whether daylight saving time was in effect when the data file was created If DST is disabled this field does not display Meter in Test Mode Indicates whether the meter was in test mode when the data file was created Device Errors If the meter was experiencing any fatal or non fatal errors when the data file was created they are displayed here If not field displays None Found Connect Disconnect The following three fields indicate the connection status of the meter at the time the data file was Status created Current Switch State Connected The disconnect switch was closed when the data file was created Disconnected The disconnect switch was open when the data file was created Load Voltage Present True There was voltage on the load side of the meter when the data file was created If the Current Switch State Disconnected this could indicate a problem Last Connection True There was an attempt to connect or disconnect that failed Attempt Failed False the previous connect disconnect attempt was successful Communication The following fields display information about the communications modules in the meter Modules Comm Module The version of the communication module s Local Area Network LAN Version Comm Module MAC The Media A
228. s not yet been cleared e Read Full Core Dump e Create Data File When creating a data file during this process OpenWay Field Pro does not include load profile or voltage monitoring data because this data is no longer valid once a fatal error has occurred All history log and communications log data are included so that this information is available for debugging fatal errors Once the fatal recovery bits have been cleared from the meter Field Pro no longer says that a fatal error has occurred and you can no longer retrieve the full core dump OpenWay Tools User Guide 65 Proprietary and Confidential OpenWay Field Pro Fatal Error Recovery All OpenWay meters with register firmware v3 0 and up can be configured to utilize the Fatal Error Recovery feature This feature is not enabled by default at the register it must to set up in the meter configuration In the OpenWay Collection Engine when creating the configuration file go to the Register Operation tab and select the check box Enable Fatal Error Recovery If the meter experiences a recoverable fatal error the following happens e Fatal Error Recovery mode status is set which indicates to the Collection Engine that the meter has entered fatal error recovery e Fat rECory displays on the meter between every configured display item until the fatal error is cleared e A core dump is saved retrievable at the meter using the Recover from Fatal Error window This information m
229. s triggered when the voltage rises above 132V 120 volts X 110 132 volts Phase A 132 V 11096 of nominal Nominal voltage 100 120 V 132V 120 V 12 V swell Swell Event For this example consider a threshold voltage of 90 and a Threshold Stop voltage of 5 with a nominal voltage of 120V For swells a threshold voltage of 9096 and a Threshold Stop voltage of 596 with a nominal voltage of 120V means that a swell event begins when voltage exceeds 132V and ends when the voltage drops below 126V Voltage Phase Vollage Threshold Start 11096 V E i Threshold Stop 105 V 4 aa omn ams oan e P Duration Time t T Event Start Event End HAN Data Current Block Price Data tab This tab summarizes the RIB data that 1s sent to a HAN device This feature is enabled whenever the meter 1s configured to use block pricing even if no HAN devices are actively registered with the meter Active Block Price Schedule tab This tab shows the customer s current consumption and where that puts the customer within the RIB schedule It also shows the start time and duration of the billing period and block period along with the prices and thresholds of all the blocks defined for the current block period 12 Max Demands Each time a demand reset is performed the register firmware stores the Max Demand along with the date and time when the peak occurred Twelve records are stored displayin
230. s typical interact only with billing systems The Itron Network Collection Engine is one example of a head end system for AMR solutions History Log Log used to record historical events that occur in the meter The events to be logged must be configured via the Configuration Editor software Home Area Network HAN For Itron metering purposes refers to the network into the home that allows load control and other functions See ZigBee IDM The Interval Data Message IDM contains consumption data for timed intervals that can be used for calculation of demand and Time of Use billing In home Display An easy to use AMI Advanced Metering Infrastructure ready display that allows consumers to closely track their electricity consumption and receive messages or alerts from their utility provider The LCD display shows messages that are clear and intuitive making it easy for consumers to manage their energy usage and costs in real time and wireless communication allows for use anywhere in the home Messages are generally from a residential smart meter using the ZigBee Smart Energy Profile OpenWay Tools User Guide 181 Proprietary and Confidential Glossary Internet Protocol IP Refers to the core protocol that defines the basic packet structure for transport over the internet Examples of technologies that use IP protocol are Ethernet GPRS WiFi WiMax etc Itron Security Manager ISM A component of Itron Security Ma
231. sage was received Meter Network Changed The meter logs this event when something changes about the meter s HAN network This would occur because of a decommission the stopping of the stack happens with Cert Updates or if the network is restarted OpenWay Tools User Guide 134 Proprietary and Confidential Shop Manager New DRLC Event Dropped The meter logs this event to indicate that the DRLC queue was full when a new DRLC event was received and it was the new DRLC event that was not added to the queue Price Tier Changed The meter logs this event when it receives new pricing data from the head end system Pricing Data Published The meter logs this event when the head end system publishes a new price to the meter and the meter publishes the full price list out to the appropriate HAN Devices This event is logged even if there are no HAN devices connected to indicate that the price was received Security Profile Update Notification The meter logs this event when it receives a command that would require the meter to change the security profile of a device The meter is not permitted to make security profile changes without a decommission re commission event so the Collection Engine must be notified of the meter s rejection of the command TR HAN Event Summary Upstream Event List Downstream E vent List Time User ID HAN Event ID MAC Address Argument Data 3 28 2012 9 54 20 AM 0 00000000 001DB700000330FC Time of Read 3
232. se of a decommission the stopping of the stack happens with Cert Updates or if the network is restarted OpenWay Tools User Guide 23 Proprietary and Confidential OpenWay Field Pro New DRLC Event Dropped The meter logs this event to indicate that the DRLC queue was full when a new DRLC event was received and it was the new DRLC event that was not added to the queue Price Tier Changed The meter logs this event when it receives new pricing data from the head end system Pricing Data Published The meter logs this event when the head end system publishes a new price to the meter and the meter publishes the full price list out to the appropriate HAN Devices This event is logged even if there are no HAN devices connected to indicate that the price was received Security Profile Update Notification The meter logs this event when it receives a command that would require the meter to change the security profile of a device The meter is not permitted to make security profile changes without a decommission re commission event so the Collection Engine must be notified of the meter s rejection of the command HAN Event List Use the two tabs of this window to see detailed information about the HAN Events stored in the meter s memory Upstream Events tab HAN upstream events are communications from a home s HAN devices to the meter Field Description Time The date and local time on the meter when the event occurred Event The suppo
233. se this dialog to move a file from one location to another location Use the Browse button to change the Destination Directory To return to the main menu without making any changes click Cancel To move the files click OK OpenWay Tools User Guide 116 Proprietary and Confidential Shop Manager Confirm Deletions The Delete option is available if at least one file is selected Based on the selections on the previous window this dialog shows the data file s that were chosen for deletion The Delete option prompts you to confirm the deletion of the file After confirmation the files are removed and the list is updated Click Cancel to return to the main window without making any changes Click OK to delete the selected files Change Data Directory The Current Directory is the present location used by Shop Manager to locate external files Click Browse to change this location The Data Upload Directory can only be changed when Upload new data files to current directory is not checked To avoid confusion it is recommended that these two locations remain the same Change Data Directory x Current Directory Browse v Upload new data files to current directory Data Upload Directory Browse Device Status This window displays information about the meter at the time the data file was created Field Description Meter ID This field is set aside for customers who want to identi
234. selected and Add is clicked or if a feature is dragged onto a menu then the feature is added to the first open function key in the menu The features on the left side become bold when added to the window layout This indicates that the feature is present in one or more menus System Settings E General Settings Field Pro Customizable User Interface User Access Policy Validation Tool Settings To create a Field Pro screen layout drag Field Pro Features on the left over to the Field Pro Screen Layout on the tight Save Changes Field Pro Features Field Pro Screen Layout Undo Changes E EES cues Add Me E Main Menu E HAN Operations F1 Create Data File E Decommission Options Edit Menu F2 Meter Data Meter Data 4 F3 Meter Status GH Meter Status peein ena E F4 Meter Operations Meter Operations Add E FS Programming Functions E Pending Table Operations E F6 Comm Module Operations Programming Functions lt lt Clear amp Comm Module Operations e Meter Programs la OpenWay Data Files LI Firmware Files EL Roa Files a Activity Log Move Up systemsettings Move Down T OpenWay Tools User Guide 162 Proprietary and Confidential Shop Manager Button Add Menu Edit Menu Delete Menu Add gt gt Clear lt lt Move Up and Move Down Description The Add Menu button allows you to add new menus to the layout If
235. sing Itron Private Profile or Smart Energy Profile commands that are passed down to the gas modules through the meter The daily or hourly reading data for each connected gas module is displayed in this window OpenWay Field Pro OBS Fie View Options Help Gas Meter Operations Fi Gas Meter Reading Gas Meter Readings P F3 Set Data Delivery Confi T Meter Type Gas Meter Gas Module MAC Address 78102046C46E8 Latest Reading 16 Gas Quantity 4 7 2012 3 15 16 PM FA Set Collection Config L Daily Freeze Reading 16 Gas Quantity 4 7 2012 12 00 00 AM Command Response 1 F9 EN Command Get Latest Consumption Readings Response Consumption data retrieved Result Success E Command Response 2 Command Set Remote Date Time Response 4 7 2012 3 15 18 PM GMT Result Success E Command Response 3 Command Get Meter Data Hourly Hourly Reading 1 8 4 7 2012 6 00 00 PM Hourly Reading 2 16 4 7 2012 7 00 00 PM Result Success Comm Port COM4 The daily reading data is displayed in a Command Response node within the meter s node When there are multiple responses to a command responses are numbered 1 2 etc in the Description column The Value column displays the text of the command or the meter s response to the command The time of each reading is displayed in Greenwich Mean Time OpenWay Tools User Guide 17 Proprietary and Confidential OpenWay Field Pro Gas Meter Queued Commands The Gas Meter Queued Commands window shows any commands
236. st a few seconds to occur and the network reforms within a minute This window is disabled if the ZigBee radio has shut off due to reset limiting For more information see ZigBee Stack Reset Limiting OpenWay Tools User Guide 34 Proprietary and Confidential OpenWay Field Pro Form Network This function turns on the meter s ZigBee radio causing the meter to form a HAN network To do this the function reconfigures the meter with the parameter ZigBee Enabled Yes All other configuration items remain the same The meter creates a HAN network by selecting a channel number and generating a PAN ID HAN devices in the home that are provisioned to the meter then join the network Nearby gas modules may also join the network To stop the HAN network use the function Halt Network For more information about channels PAN IDs and other HAN parameters see HAN Module Configuration on page 19 This window is disabled if the ZigBee radio has shut off due to reset limiting For more information see ZigBee Stack Reset Limiting Halt Network This function turns off the meter s ZigBee radio to stop the meter s HAN network To do this the function reconfigures the meter with the parameter ZigBee Enabled No All other configuration items remain the same With the network halted the meter does not communicate with the HAN devices in the home or any gas modules that are joined with the meter the modules automatically search for ano
237. t be provided or operation cannot be executed e HAN Keys installed The following items are displayed in the test results Pass Fail indication if keys matched e Optical Passwords e DES 3DES Passwords e Enhanced Security Keys e HAN Keys OpenWay Tools User Guide 174 Proprietary and Confidential Validation Tool Settings Disconnect Connect This test ensures that the disconnect connect feature works as expected in the OpenWay CENTRON meter There are no inputs required for this test The following items are displayed in the test results Pass Fail indication if following steps succeeded e Perform a Disconnect e Check the Load Side Voltage Status Should be False e Perform a Connect e Check the Load Side Voltage Status Should be True Clear Billing This tool provides a way to clear the billing registers once all testing is complete This test is typically done in conjunction with Clear Activity Status on page 175 There are no inputs required for this test The following items are displayed in the test results e Show Energy Registers e Perform the Clear Billing e Show Energy Registers again to show they have been cleared Clear Activity Status This tool provides a way to clear the activity status once all testing is complete This test is typically done in conjunction with Clear Billing on page 175 There are no inputs required for this test The following items are displayed in the test results
238. t occur just prior to a power outage may be lost if they were not backed up The OpenWay Register can monitor up to 26 C12 22 Exceptions C12 22 Exceptions are sent to the Collection Engine as soon as possible after their occurrence but are not stored in the meter as other events are The contents of the event log are sent up to the Collection Engine daily Any column on this window can be sorted by clicking on the column heading OpenWay Tools User Guide 50 Proprietary and Confidential OpenWay Field Pro Events Summary This window lists all events that can occur in the meter from which the data file was created The Action column indicates how many times the event has occurred Logging Disabled indicates that the meter is configured to ignore that event Field Description ANSI Security Failed An incorrect security code was provided during logon Current Threshold ae Exceeded Definition This event is logged when the Instantaneous Phase Current IPC exceeds the maximum current load or threshold percentage for the meter at any moment Another event is logged when the IPC returns to within tolerance Configurable Items Utilities can use the following parameters to control the number of events that the meter logs e Threshold Valid values 1 125 The percent of the meter s maximum load that when exceeded causes an event to be logged e Hysteresis Valid values 0 125 equal to or less than Threshold value The per
239. tage length is recorded in seconds and is specified in the Collection Engine in the load profile section OpenWay Tools User Guide 120 Proprietary and Confidential Shop Manager Status Definition Cause R Power Restoration Power was restored after a power outage during this interval S Short Interval The interval was shorter than normal either because of an outage or a time adjustment T Test Mode The meter was placed into test mode during the specified interval V Overflow The value recorded in this interval was outside of the range that the meter is capable of storing This could happen because there was a large amount of data stored or there was a time adjustment backwards If this occurs frequently for load profile data try using a smaller pulse weight Capacity The load profile option is available in 144 Kbytes of memory There are up to four channels available for interval load profile data Bit Resolution The load profile operates with 16 bit data resolution Equivalent pulse count resolution is as follows Bits Pulse Counts 16 65 535 15 32 767 When a Net quantity such as Net Wh is chosen as a load profile channel all load profile channels will have 15 bit data resolution Interval Lengths The load profile records data on a block interval basis The interval length is programmable for 5 10 15 30 or 60 minutes The interval length is the same for all channels and is independent of the interval length for de
240. te Replacement job Collection Engine gt Tools gt Operations to give each meter its own unique security certificate After logging into the meter with OpenWay Field Pro use the Meter Summary window to see what firmware is loaded to the meter For more information see Meter Summary on page 2 If the firmware version fields do not display the build number the final three digits you must change the following setting in Shop Manager and load a new replica file to your PC e System Settings gt General Settings tab select the Show Debug Information check box in the Data Display Options block For more information see General Settings on page 156 If the register firmware version is not correct download version 5 005 071 to the meter For more information see Downloading Firmware to an OpenWay CENTRON Meter on page 71 When the meter s register has firmware version 5 005 xxx and its comm module has RFLAN firmware the Firmware Load window displays both RFLAN and RF Mesh firmware allowing the meter to be migrated to the IPv6 network Register firmware version 5 005 xxx is dual stack firmware able to communicate with comm modules loaded with either RFLAN firmware or RF Mesh firmware For more information see Firmware Load on page 70 Note Once a meter s comm module is switched to RF Mesh firmware no mechanism is provided to switch back to RFLAN Download comm module firmware version 5 002 xxx the check box on the Firmware Loa
241. ted to over the air or over the network security it is limited to local meter access When configured meter passwords are not required used unless the feature is temporarily disabled or if the meter s program has changed OpenWay configuration download with Signed Auth set to disabled The OpenWay Field Pro user requests these credentials over the network from the OpenWay Collection Engine Note Use of this feature requires Itron s OpenWay Enhanced Security It cannot work with ANSI C12 22 Standard Security The credentials that are passed back have been digitally signed with the active Command Key They indicate the user s Optical ID the level of access that is being provided and the time period for which the credential is valid This value defaults to 24 hours but can be changed in the OpenWay Collection Engine user interface The validity period time begins 10 minutes before current time on the Collection Engine server to ensure that a time difference in the meter or server does not prevent immediate access by the operator This 10 minute difference may create some unusual results if the Collection Engine is set up to provide very short durations for the credentials Itron recommends that the duration setup in the Collection Engine be no less than 30 minutes Upon gaining access into the meter the feature can be temporarily disabled to allow a meter technician to use a tool on the meter that does not support Signed Authorization
242. tents O O FQ File Name C ProgramData ltron Metering OpenWay Field Pro OpenWay FieldPro log R 06 R EE R 00 00 00 00 05 R 00 00 01 00 00 C6 B5 S 06 34 PSEM Negotiate S EE 00 00 00 00 07 63 02 00 FE 06 07 08 7D B9 R 06 R EE R 00 20 00 00 05 R 00 00 97 FE 08 OF 77 S 06 PSEM Logon amp FF nn 2n on 00 nn n nn amp 5 nn nn nn 00 00 nn nn Comm Port COM4 Options Menu The Options menu provides functions to select device specific options for Field Pro functions Field Description Optical Probe Select the default optical probe to be used for connecting to devices Selection Communications Port Select the default communications port for the optical probe Maximum Baud Rate Select the maximum baud rate setting to use for the serial port Communications Select the serial communications for debugging purposes From the options below select the level of Logging logging e Disabled No data is recorded Any data existing in the Communications Log is not cleared e Log function summaries Higher level functions are recorded with no detail e Log all communications Records all data detail if logged on optically e Log ZigBee details Records all data detail if logged on via ZigBee Logon via ZigBee This option is enabled when there is a ZigBee dongle in the PCs USB port To view the Communications Log go to View gt Communications Log when you are not logged o
243. ter serial number OpenWay Tools User Guide 13 Proprietary and Confidential OpenWay Field Pro ZigBee Logon Several steps are required before ZigBee logon can work For more information see ZigBee Logon Setup If there is a ZigBee dongle in the USB drive of your laptop when you start OpenWay Field Pro the Logon via ZigBee selection is enabled in the Options menu Choose this option then click F1 Logon to open the ZigBee Logon window gt Field Pro for OpenWay File View Options Help Enter the Radio ID and channel or select from a list of all available networks F9 Cancel Channel 15 Refresh 0007810000008031 000781000000ADF5 0007810000008320 0007810000004DEC 0007810000004834 000781000000742D D007810000006F84 0007810000004C73 000781 0000008087 000781 0000004C47 000781 0000004CB4 000781 0000004E 24 000781 0000004CB3 0007810000008080 0007810000007426 The window displays a list of all the networks that can be heard and the channels that the networks are using to communicate This list is constantly updating Each network corresponds to an Itron ZigBee coordinator limiting the list to only OpenWay electric meters The Radio ID MAC Address is located on the meter s face plate above the meter display When you select a meter the Radio ID and Channel text boxes automatically display the selected dat
244. the meter Note This button has no function if you are viewing a Meter Image File Save to File To save the Power Circle view to an HTML file If you are viewing the Power Circle by selecting the item from the Communications menu the Save to File button is available Click this button to save the view to an HTML file If you are viewing the Device Status item select File gt Export gt Current View to HTML Note The automatic refresh of data stops while a save to file or export to HTML is done OpenWay Tools User Guide 142 Proprietary and Confidential Shop Manager Creating Reports The Create Report option is only available when one or more files are selected The Create Report dialog contains the options needed to generate a report The Report Specification drop down lists three different report types Report Specification OpenWay Daily Summary OpenWay Interval Data OpenWay Profile Summary Description The Daily Summary report contains the Load Profile Summary for each channel and a Daily Summary block for each channel The Daily Summary block contains Total Energy Average demand Minimum Demand Time of Minimum Demand Maximum Demand Time of Maximum Demand Number of intervals and Number of status intervals The report shows Page Numbers Date Time and Unit ID The Interval Data report contains the Load Profile Summary and the Interval data listing which shows the Date Time of each interval along with the
245. the meter s display such as CrCCALC SEnd Rfinit In most cases you must wait several minutes for the activation of the new firmware to complete When you log back onto the meter the Meter Summary window displays the firmware versions This indicates whether the download was successful If it was unsuccessful the meter continues to run the previous firmware version 8 You may need to re initialize the device in order to take advantage of new features in the firmware For more information see the OpenWay Field Pro topic Initialize Device OpenWay Tools User Guide 71 Proprietary and Confidential OpenWay Field Pro The firmware file name is recorded in the Activity Log Hardware 3 1 meters create a record in the Firmware Download Event List Migrating a Meter from RFLAN to RF Mesh Though most migration will be carried out using the OpenWay Collection Engine individual meters can be migrated using OpenWay Tools Migration is accomplished by downloading two sets of firmware to the meter 1 e Register Firmware Version 5 005 071 must be loaded first e Comm Module Firmware Version 5 002 xxx the build provided to your utility by Itron is loaded second within minutes after successful download the meter locates the RF Mesh network and joins it Note This release of the comm module firmware contains Global Certification code which configures meters with global security information You must then run the Mesh Certifica
246. ther meter to join The function also prevents Field Pro users from logging into the meter via ZigBee To start the HAN network again use the function Form Network When the network forms the meter creates a new PAN ID Reasons for using this function include the following purposes e The Field Pro user is determining whether ZigBee communications are causing interference e The home owner has no HAN devices e The home owner is concerned about smart meter functionality and has chosen to Opt Out on page 90 e The utility company has not yet implemented a HAN program in this area This window is disabled if the ZigBee radio has shut off due to reset limiting For more information see ZigBee Stack Reset Limiting OpenWay Tools User Guide 35 Proprietary and Confidential OpenWay Field Pro Meter Data Use the functions in this group to retrieve data that exists in the meter All of the windows are Read Only none of them allow any data to be modified or reset Create Data File Use this window to create an EDL file OpenWay s meter data file When you click F1 to select Create File Field Pro displays a confirmation message showing the EDL file name Click F1 again to create the file f QpenWay Field Pro File View Options Help Create Data File Press F1 to create the data file EDL File Name 0303540110_03212012093812 xml History and Event Log Data LAN and HAN Log Data LAN and HAN Network Data
247. this connection from being a security risk This window is disabled if the Link Key in your PC s registry is empty or is the PC s default value This window is disabled if the ZigBee radio has shut off due to reset limiting For more information see ZigBee Stack Reset Limiting OpenWay Tools User Guide 26 Proprietary and Confidential OpenWay Field Pro Enable HAN Joining HAN joining allows ZigBee devices to connect to OpenWay meters This feature is handled at two different levels in the OpenWay system e The Collection Engine allows you to enable and disable HAN joining for any period of time for any or all meters in the network For security reasons most utility companies choose to keep HAN joining disabled network wide e Field Pro allows you to temporarily enable joining for a single meter when network joining is disabled Use the Enable HAN Joining window when you are installing ZigBee devices at a premises Set a time period of up to 60 minutes to allow the devices and the meter time to recognize each other and join When the time period expires HAN joining is disabled but the devices and the meter remain connected and new devices cannot join If there is a power outage the meter and the device automatically reconnect upon resumption of power The way that the meter permits connection via dongle varies by maker Itron part number K514148 001 Integration Associates dongle HAN joining must be enabled either optical
248. time during the specified interval Voltage Quality Sags A voltage sag is a momentary less than a few seconds decrease in the voltage below a given tolerance on one or more phases Voltage sags affect power down sensing circuitry on computer and large controllers and can cause equipment to shutdown Sag Threshold Start For this example nominal voltage is set to 120V and the sag threshold is 90 of nominal A sag is triggered when the voltage drops below 108V 120 volts X 90 108 volts Nominal voltage 100 120 V 120V Phase A 108 V 108 V 90 of nominal 12 V sag Sag Event For this example consider a threshold start voltage of 70 and a Threshold Stop level of 75 with a nominal voltage of 120V A sag event starts when the voltage drops below 108V 70 96 of nominal and ends when the voltage rises above 114V 75 of nominal Voltage Phase Voltage Threshold Stop 9596 V Threshold Start 90 V Event Start Event End OpenWay Tools User Guide 127 Proprietary and Confidential Shop Manager Voltage Quality Swells A voltage swell is a momentary less than a few seconds increase in the voltage above a given tolerance on one or more phases Voltage swells are often caused by large cyclic loads such as spot welders induction or arc furnaces and motors when cycled Swell Threshold Start For example nominal voltage is set to 120V and the swell threshold is 11046 of nominal A swell i
249. to collect meter data for billing and evaluation Creating the file quickly is a priority especially in cases where meter tampering is suspected A CRF Common Reading Format is a trimmed down version of OpenWay s normal meter data file format allowing OpenWay Field Pro to create it very quickly The CRF file automatically contains current register data and self read register data from the meter along with gas meter register data if the meter is connected to gas modules The other options load profile and event data are selected using OpenWay Shop Manager the System Settings window General Settings tab Data File Creation Options field Use a meter data management system such as Itron Enterprise Edition IEE to analyze the CRF file Normal Display Registers The items that appear on the meter s display in Normal mode are determined by the configuration file created in the OpenWay Collection Engine then loaded to the meter over the air from the Collection Engine or from Field Pro using the Initialize Device function The data shown in this window is retrieved from the meter and displayed in the same format that it is shown on the meter s display along with a description and the display ID OpenWay Field Pro DR Fie View Options Help Meter Data E E Itr n it Create CRF File j Normal Display Registers 000209 oem tem F4 F5 Ue Comm Port COM4 OpenWay Tools User Guide 37 Proprietary and Confident
250. to diagnose and resolve metering and tampering problems Instantaneous readings for kW kvar kVA and power factor are displayed for each phase The combination of a diagnostic error and the information in the Toolbox display enhance your utility s ability to diagnose and resolve metering and tampering problems The phase notation used in the Toolbox identifies each meter element as phases A B or C as shown in the following table Element in Meter Defined Phase Left Element Phase A Center or Rear Element Phase B Right Element Phase C Power Circle Area of Power Description Circle Meter Configuration The top portion of the window identifies the meter site and gives the transformer factor and register multipliers as well as hardware options Power Circle If you are logged on to a meter the Power Circle view displays the current meter values for watt var Information and VA as a power circle graphic Watts are displayed on the X axis with vars on the Y axis VA is displayed as an angle between vars and watts For a Meter Image File the Power Circle reflects the meter values at the time the MIF was created Measurements The measurements represented in the power circle are listed as well as power factor Start Stop When you view the Toolbox by selecting the Show Power Circle item from the Communications menu the Stop Start button is available on the dialog Click this button to pause or resume the automatic refresh of data from
251. tricity rates they are paying allowing them to make smarter choices in their energy use Each Price contains the following information e Provider ID A unique identifier for the commodity provider e Rate Label A label containing commodity provider specific information regarding the billing rate e Price Tier The tier from the list of tiers given that corresponds to this price e Register Tier The TOU Rate that corresponds to this price e Price Signal Start Time The time that the price becomes valid e Price Duration The amount of time after the start time that the price is valid e Price The price of the commodity measured in a unit of currency per a unit of measure when the commodity is delivered to the premises e Generation Price The price of the commodity measured in a unit of currency per a unit of measure when the commodity is received from the premises Each Tier contains the following information e Tier ID The value of the tier values range from 1 to 6 with greater values indicating a greater price e Tier Label A label describing the tier assigned by the commodity provider Validate HAN Keys Use this function to compare the Network Key and Global Link Key in the meter with the same values in your PC s registry o ZigBee Logon does not work unless both of these keys pass validation OpenWay Tools User Guide 28 Proprietary and Confidential OpenWay Field Pro OpenWay Field Pro INI File
252. type If no firmware files are currently active for that meter type the test is skipped For example the Device Status test displays the meter s firmware version but indicates that it skipped verification of that firmware if no file is currently active This allows the user to manually verify that the correct version of firmware is selected This test requires the following inputs e Register Firmware optional e RFLAN Firmware optional e ZigBee Firmware optional e Display Firmware optional e Current Device Time Threshold optional The following items are displayed in the test results e Meter ID e Register Firmware Version Indication of mismatch if expected version is provided e Serial Number e RFLAN Firmware Version Indication of mismatch if expected version is provided e Manufacturing Serial Number MSN ZigBee Firmware Version Indication of mismatch if expected version is provided e Electronic Serial Number ESN e Display Firmware Version Indication of mismatch if expected version is provided OpenWay Tools User Guide 172 Proprietary and Confidential Validation Tool Settings e Hardware Version e TOU Enabled e DST Enabled e Meter in DST This field is invisible if DST Enabled No e DST Calendar e From Date 1 e To Date 1 e From Date 2 e To Date 2 e RFLAN MAC Address e RFLAN Synch Level e HAN MAC Address Validate Program Time Zone Indication of mismatch if expected Time
253. ulticast Addresses An address used to target a group of meters By broadcasting to a multicast address the Collection Engine can simultaneously send firmware updates messages jobs or configuration data to all meters in the multicast group The Collection Engine builds multicast addresses dynamically by appending a group number to a cell relay or Connected Grid Router broadcast port Stack Type The type of OpenWay network the meter is currently communicating in RFLAN or IPv6 RF Mesh Last Stack Switch If the meter has been switched one stack type to the other this field displays the date and time when the switch occurred If 1970 displays it means that the meter stack type has not been switched Stack Switch Count The total number of times the meter has switched from one stack type to another Exception Hosts This is the means by which a meter sends exception messages to the utility If the meter is configured to do so events that have been marked as exceptions cause an exception message to be sent to the Exception Subscriber Web Service using the ApTitle address shown Communication Status RFLAN The Communication Status window gives information on network or cellular statistics Some of the information is dynamic responding to fluctuating changes in the network This window displays different fields depending on what kind of communication module the meter has e Below are the fields that display if the meter communicates via RFLA
254. ust be collected and sent to Itron for evaluation Only the most recent core dump data is stored in the meter For more information see Recover from Fatal Error e Meter enters failsafe mode and internal service limiting disconnect reconnect commands are prevented until fatal error recovery status is cleared e Fatal Error Occurred event is logged in the meter s Event Log and a Fatal Error Exception is sent upstream e Energy data is maintained during Fatal Error Recovery Event log data is maintained when possible Time is restored or updated Disconnect reconnect switch maintains its current state during the recovery process Load profile demand voltage monitoring data and all ZigBee bindings are lost e The fatal error must be cleared prior to the next recoverable fatal error If the meter has not been cleared and subsequent recoverable fatal error occurs the meter will not be recoverable and will enter default fatal error state M2 Optical Lockout OpenWay security protects the OpenWay M2 Gateway meter The security that is set up in OpenWay Shop Manager is the security that is required of anyone attempting to log into the M2 meter even with the Landis Gyr field tool application This window M2 Optical Lockout controls what users can do once they are logged in with the L G field tool application L G has five tiers of functional groups M2 Optical Lockout allows you to control whether users can perform the top level functions
255. ustment T Test Mode The meter was placed into test mode during the specified interval V Overflow The value recorded in this interval was outside of the range that the meter is capable of storing This could happen because there was a large amount of data stored or there was a time adjustment backwards If this occurs frequently for load profile data try using a smaller pulse weight In addition to the interval profile data and the interval status data each block contains a time tag specifying the month day hour and second of the end of the data block OpenWay Tools User Guide 122 Proprietary and Confidential Shop Manager Pulse Constants The Collection Engine allows the entry of a Pulse Weight PW between 0 01 to 50 in increments of 0 01 and limiting the decimal places to two The load profile pulse constants apply to secondary readings only Example Calculation of pulse weight from Wh A meter 1 element 240 Volts CL200 is programmed to record Wh in load profile with 15 minute intervals First calculate the maximum watt hour accumulation during 15 minute intervals Wh max 240V X 200A X 1 phase X 0 25hours Wh max 12 000watthours The maximum number of pulses supported by the OpenWay CENTRON meter is 65 535 therefore the smallest pulse weight PW that can be used is 12 000Wh PW min 65 535 pulses 0 1831Wh pulse Since the pulse weight value must be a multiple o
256. ward basis and that may change according to price changes in the generation spot market Prices paid for energy consumed during these periods are typically established and known to consumers a day ahead day ahead pricing or an hour ahead hour ahead pricing in advance of such consumption allowing them to vary their demand and usage in response to such prices and manage their energy costs by shifting usage to a lower cost period or reducing consumption overall Register Multiplier A configurable value which is used in calculations of displayed energy and demand readings This can be used by setting the register multiplier equal to the CT ratio times the PT ratio of the installation Remote Disconnect Connect See Service Disconnect Switch Control RFLAN For Itron metering purposes refers to the Itron proprietary two way network Connection between electricity meters and collection points that contain backhaul technology back to the head end system RFLAN Protocol An implementation of Itron proprietary wireless mesh network protocol based on the LinkNet2 specification Rolling Interval Demand A calculation of maximum demand derived from the moving average of the smaller consecutive subintervals Season A configurable amount of time that a rate schedule is in effect Season start dates are configured in the format MM DD Month Day OpenWay Tools User Guide 183 Proprietary and Confidential Glossary Self r
257. work State Not Synch The meter is looking for neighbor meters Synch not ACK The meter has synchronized but has not yet heard from neighbors Synch The meter is talking to neighbor meters Synch Net The meter is part of a cell this is the desired state Broadcast State A meter is in Broadcast State during the time window in which it is handling or repeating a multicast message At all other times this field displays No Active Broadcast Outage ID A unique identifier assigned to track an outage event Is Synchronized Now Yes Is currently synchronized No Is not currently synchronized GPD Global Average Propagation Delay GPD values are used to sort and select neighbors They are used to select the best access for synchronization or to make a choice between different available cells The network layer uses these values to choose the best path for routing packets Father A network node hierarchically above a child node that may be used for routing information to and from the child A network end point which when compared to another end point of the same cell is at a level Nx where x1 Therefore within a cell each node builds a list of other nodes that it can communicate with and contains routing information which allows it to determine the best routing up to the Collection Engine Any node that is one level above the current node in the path back to the Collection Engine is that node s father There can be several categories of fathers su
258. work related functionality is also disabled including display of network statistics and registration features Once disabled the only way to read the meter or make any changes is to log into the meter optically or via ZigBee To re enable the communications module return to this window and click the F1 button which is now labeled Enable OpenWay Tools User Guide 90 Proprietary and Confidential OpenWay Field Pro TLV Request This feature is available only if you are logged into an IPv6 enabled meter an OpenWay CENTRON Hardware 3 1 meter that communicates via an RF Mesh network The TLV Request window allows you to request diagnostic information from the comm module TL V stands for Type Length Value which describes the way that information is presented in the raw packet Select the check box of one or more categories of information When you click F1 the meter register requests the information from the comm module The comm module sends back a packet of data and Field Pro displays it in a table Note This function requires that a TLV Definition File be loaded on your PC Contact Itron Customer Support for additional information Download RF Mesh Configuration This window allows you to configure meters with required security information before they begin communicating via RF Mesh The process looks similar to firmware download but unlike a firmware file which can be downloaded to any number of meters an RF Mesh configurati
259. y All surface mounted parts must be replaced by the factory If the meter is under warranty Itron will repair the meter at no charge if the meter has failed due to components or workmanship A return authorization number must be obtained before the equipment can be sent back to the factory Contact your Itron Sales Representative for assistance Use the following address for returning material Service Return Address Itron Inc Customer Repair Department 313 North Highway 11 Dock C West Union SC 29696 U S A For more information on sending in this information to the factory please refer to the following e Generate RMA e Delete RMA Files e Move RMA Files Generate RMA With the addition of the Signed Authorization to meters the RMA process needs additional information Authorization credentials are needed so that the Itron staff can logon to meters that are sent back Since it takes several days for meters to be sent in processed and investigated by the appropriate people at our facility credentials are active for a much longer duration than a normal credentials The RMA Credentials Generator Tool generates Authorization Credentials for the RMA meter This application allows you to enter the Itron Serial Number Using this information the Credentials Generator requests credentials from the URL provided in OpenWay Shop Manager The default duration is set to 90 days and the Serial Number is set to the value provided This value
260. y HW 3 1 singlephase meters display this event The downloading of the meter firmware failed This applies to all types of firmware as well as downloading RF mesh configurations The downloading of the meter firmware succeeded This applies to all types of firmware as well as downloading RF mesh configurations A meter event logged when any Pending Table except Firmware is activated A loss of power to an endpoint An indication that power is once again available at an endpoint This indication generally follows a power outage The meter has been removed from the socket A given table has been written to the number of the table is provided in the event message Firmware Download Event List This window displays records for each set of firmware that has been loaded to the meter The records are grouped by the date and time of each download Note Firmware downloads are logged as events regardless of the configuration file s event logging settings OpenWay Tools User Guide 130 Proprietary and Confidential Shop Manager The log file that holds firmware download events is 48 records long which should be adequate for the life of the meter under normal circumstances If the 48 records are filled unsealed meters drop the oldest record and add the new record to the log file Sealed meters do not accept additional firmware downloads Field Description Firmware Type Indicates the target processor for the firmware suc
261. you are prompted to confirm the deletion of the meter programs After the confirmation the meter programs are removed and the list is updated O For OpenWay systems you are only deleting the program from Shop Manager view You cannot delete a program configuration from the Open Way Collection Engine Based on the selections on the previous window this dialog shows the programs s that were chosen for deletion Confirm Deletions Items to be Deleted f Last Modified Sotwae pii S Geers eee 2 27 2008 11 32 AM Cancel Help To return to the previous window without deleting a program click Cancel To delete the selected programs click OK OpenWay Tools User Guide 110 Proprietary and Confidential Shop Manager Meter Program Comparison The Meter Program Comparison dialog shows the differences between two three or four programs Meter functionality is listed in the first column and the selected meter programs are listed in the rest of the columns Differences in the programs are noted with red italicized text This allows you to e Manage existing programs e Reduce duplicates e Check existing files for accuracy and consistency To Compare Programs 1 Open the Shop Manager application Start gt Programs gt OpenWay Tools gt Shop Manager If prompted enter your User ID and Password 2 Go to the Meter Programs panel Select the check boxes of two three or four programs to be compared 4

OpenWay Tools v3.51 User Guide - Coalition to Stop Smart Meters

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