WOW Troubleshooting
Contents
1. the drawer 3 Check to ensure manual lock on rear of medication bins is engaged if this lock is open the medication bins will not lock 4 lf issue persists contact Help Desk 44357 Workstation alarms and power indicator flashing amber or red 1 Plug workstation into electrical outlet immediately to be charged CLINICAL INFORMATICS Page 1 Partnering with you to deliver excellent patient care through technology and innovation 12. Wow Troubleshooting Quick Guide WORKSTATION ON WHEELS WOW TROUBLESHOOTING Key Pad sign in will not work 1 Check the Power Indicator Switch on the upper left hand corner of the work surface to make sure power is on the cart make sure the 1 green light is on a If the green light is not on press the Power Button below the green light and hold for seconds until the cart powers on 2 If key pad still does not work contact Help Desk 44357 to have cart password reset 3 Use the manual override keys ask you unit leads where these are kept to unlock bins from rear No power to workstation 1 Check the Power Indicator Switch on the upper left hand corner of the work surface to make sure power is on the cart make sure the 1 green light is on C9 a Ifthe green light is not on press the Power Button D below the green light and hold for seconds until the cart powers on 2 If still no Power plug workstation into electrical outlet and charge 3 If still having issues contact Help Desk 44357 if workstation drained for too long the lithium battery will require manual reboot by Help Desk Drawers will not open 1 Try to lock and unlock the drawer 2 Enter you access code again ensure you press enter 3 Use the manual override keys ask your unit leads where these are kept to unlock bins from rear Drawers will not lock 1 Make sure the drawer is completely closed 2 Try to unlock and lock
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