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Installation Manual (English)

1. Service Group No 12 lt Service Group No 13 Service Group No 14 Service Group No 15 Service Group No 16 lt Service Group No 17 iein fi Assign Group To Pot gt Nothing To Edit Nothing To Edit 9 Single Port Port Parameter Value ta Service Group Service Group No 3 Bl Service Mode re Service Group No 4 Ba Call Service T Service Group No 5 his report shows whicl Service Group No to Day Mode assigned to each port c 5 Service Group No 7 Night Mode Service Group No 8 Lunch Mode Ports Service Group No 9 ta Break Mode BUE Service Group No 10 E Time Frame Click to edit Service Group No 11 E Caller ID DID Call Routing Enable Global View Port Trunk assi Trunks Trunk 1 64 Service Group No 1 Configure Service Groups for each port trunk then click Next For more information refer to 2 3 1 Service Group in the Programming Manual Document Version 2 1 2008 04 Installation Manual 167 6 1 2 Quick Setup Date and Time setting The last window displayed is the date and time setting window Quick Setup Finish Quick setup has completed Click Finish to save changes or click Back button if you want to modi some settings Set the date and time then click Finish 168 Installation Manual Document
2. Model Model Name Maximum Quantity KX TVM204 4 Port Digital Expansion Card 6 KX TVM296 Modem Card 1 CAUTION Before installing optional cards it is very important that the power to the unit be turned off Before touching the optional cards or any components within the unit discharge any static electricity from your body by touching the earth terminal if it is connected to earth or by using an earthing strap user supplied This is a critical step that must be performed to protect the circuit board and other components from damage caused by static electricity Document Version 2 1 2008 04 Installation Manual 57 2 8 1 4 Port Digital Expansion Card KX TVM204 2 8 1 4 Port Digital Expansion Card KX TVM204 Each KX TVM204 adds 4 ports to the VPS which can be used for DPT Integration KX TVM204 cards can be installed in slots 1 to 6 of the VPS Maximum Configuration Basic Configuration KX TVM204 x 6 Integration Type No of Jacks No of Ports No of Jacks No of Ports DPT Integration 0 0 12 24 2 per jack Included Items Extension Bolt x 3 Screw x 3 Installation 1 Position the front of the card so that the jacks fit in the open slot Make sure that the tabs on both sides of the card fit into place Holding the card firmly in place lower the other end of the card so that the card s hole fits over the extension bolt CAUTION When installing optional cards do not put p
3. 62 2 9 1 Connecinoto dcbet riaa 62 2 9 2 Modular allievi eis 63 2 10 CONNECCION EE 64 2 10 1 USB Connection eee 64 2 10 2 LAN CONNECCION oro EUN 65 2 10 3 Modem Connection ren nnnn 65 2 11 Frame Earth Connection crrrrrriiii ii 67 2 12 Connecting the AC Adaptor cirie 68 2 13 Securing the Gables 70 2 14 Initialising the VPS During Installation iii 72 2 15 Wall Mo nting 73 2 15 1 Wall Mounting the VPS EO EET 73 2 15 2 Wall Mounting the AC 77 3 Installing KX TVM Maintenance Console 83 3 1 OVS IAV CETTE 84 3 2 KX TVM Maintenance Console Installation iii 85 3 3 Starting KX TVM Maintenance Console 87 4 PBX Programming for APT DPT Integration 91 Document Version 2 1 2008 04 Installation Manual 13 14 4 1 Guidelines for APT DPT Integration ee zine eni nnne nnn 92 4 1 1 What is AP T DPT Integration csrl 92 4 1 2 When to Use APT DPT Integration nnn nnn nnn 92 4 1 3 APTIBPT Integration Features lele 92 4
4. KX TA Series APT Integration See 4 6 KX TA Series PBX Program ming for APT Integration KX TE Series APT Integration 1 0 44 KX TD500 DPT Integration See 4 5 KX TD500 PBX Program ming for DPT Integration KX TD816 DPT Integration KX TD1232 DPT Integration See 4 4 1 KX TD Series PBX Pro gramming via the Manager s Exten KX TD308 DPT Integration sion KX TD612 DPT Integration Third party Manufacturer Inband Integration or No Integration KX TVM200 Minimum Software Version for PBX Model Recommended Integration Type Recommended Integration Type KX TDE Series DPT Integration 1 0 KX TDA Series DPT Integration 1 0 KX TD500 DPT Integration See 4 5 KX TD500 PBX Program ming for DPT Integration KX TD816 DPT Integration KX TD1232 DPT Integration See 4 4 1 KX TD Series PBX Pro gramming via the Manager s Exten KX TD308 DPT Integration sion KX TD612 DPT Integration Document Version 2 1 2008 04 Installation Manual 23 1 2 1 Overview 1 2 Voice Mail Integration 1 2 1 Overview 24 In order for the VPS to function it must be integrated with the PBX it is connected to The type of integration that is used determines how voice caller messages VPS prompts etc and data extension status button presses etc are sent between the VPS and the PBX DPT Integration When the VPS and PBX use DPT Integration voices and data are sent digitally The most signi
5. Ins 2 TEL v Unknown 1002 h Parallel 3 TEL v Unknown o3 h Parallel _ 4 TEL v Unknown fhos fh Parallel 5 TEL v Unknown oos 126 Parallel 6 TEL v Unknown 06 126 Parallel TEL Unknown io 126 Parallel 8 TEL v Unknown os fh Parallel xd DN Refer 1 3 Extension Port Assignment Apply Cancel Help 3 Assignment of the extension line to be connected to the VPS a Goto the 4 2 Extension Line 1 2 screen b Set Data Line Mode to Yes c Click Apply to save the changed data 148 Installation Manual Document Version 2 1 2008 04 5 6 KX TD500 PBX Programming for Inband Integration Note e This program prevents the VM port from being interrupted by the call waiting hold recall and executive busy override features during a call sion Line 1 2 No 104 DHLC Petwe fe 1014 m Group No 1 Copy Name Max 10 Characters Mailbox No Max 16 Digits CO Key C c 1014 PE Key Initial Display Selection Charge Limit COS No Caller ID 0 Primary 1 Secondary 1 hd Preferred Line Pickup Dialing Dial Mode Outgoing Prime Line ICM PDN C Enable Disable coming Ringing Hne H E Data Line Mode Call Waiting Tone Type LCS Setting C No Tone1 Tone2 Status nactive Active Operation Mode C Private Hands free Pickup Deny
6. 36 Installation Manual Document Version 2 1 2008 04 2 3 Names and Locations KX TVM200 Document Version 2 1 2008 04 RUN Indicator 2 ALARM Indicator Bum Dummy Cover Plates for Port Card Slots 1 to 6 RESET Button SHUTDOWN Button Mode Switch LAN Port USB Port Dummy Cover Plate for Modem Card Earth Terminal DC IN Power Switch Main Board Front Cover 3 5 Hard Disk Drive Cable Cover Installation Manual 37 2 3 Names and Locations System Components 38 RUN Indicator Lights during normal operation flashes when the system is off line and cannot receive calls ALARM Indicator Flashes when a system error is detected or while the VPS is preparing to shutdown Lights when the shutdown procedure is complete RESET Button Restarts the VPS Note sure the VPS is not in use before pressing the RESET button SHUTDOWN Button Initiates the shutdown procedure When the ALARM indicator lights after pressing the SHUTDOWN button you may safely turn off the power switch Note sure the VPS is not in use before pressing the SHUTDOWN button LAN Port Optional for KX TVM50 Used to access the VPS over an Ethernet network USB Port Used to access the VPS via USB Earth Terminal Must be connect
7. Jack 9 28 Installation Manual Document Version 2 1 2008 04 1 3 Specifications 1 3 Specifications Hardware Specification KX TVM50 KX TVM200 Available Port Cards 2 Port Hybrid Expansion Card 4 Port Digital Expansion Card KX TVM502 KX TVM204 2 Port Digital Expansion Card KX TVM503 Number of Port Card Slots 2 6 Data Ports USB built in USB built in LAN optional LAN built in Modem optional Modem optional Additional Hardware Mode Switch Telephone Line APT DPT Integration 4 conductor Connections cable A conducor cabl nband No Integration 2 conductor cable Message Recording Medium Flash Memory Internal Hard Disk Drive HDD Recording Capacity 4 h expandable to 8 1000 h Main CPU 32 bit microprocessor Compression Rate 32 Kbps Internal Modem Type V 90 Dialling Method DTMF Flash Time 100 ms 300 ms 600 ms 900 ms pro grammable CPC Detection None 6 5 ms 150 ms 300 ms 450 ms 600 ms programmable Line Type Loop start minimum Loop Current 20 mA Minimum Line Voltage 7 V DC e Minimum Ringing Voltage 40 V AC Extension Numbering 2 to 8 digits programmable Pause Length 100 ms to 9900 ms programmable Message Waiting Lamp APT DPT Integration Data Line of APT DPT Interface nband Integration Programmable DTMF sequence Data Line of DPT Inte
8. Click OK to start Auto Configuration then continue from If Auto Configuration is started in this section or Cancel to skip Auto Configuration then continue from If Auto Configuration is skipped later in this section Document Version 2 1 2008 04 Installation Manual 163 6 1 2 Quick Setup If Auto Configuration is started Auto Configuration available for APT DPT Integration only allows the PBX and VPS to exchange information and make the setup process easier If you cannot use Auto Configuration or skip Auto Configuration continue from If Auto Configuration is skipped later in this section If you start Auto Configuration the following screen will be displayed while data is exchanged between the PBX and VPS Quick Setup Auto Configuration The Quick Setup Wizard will now try to read mailbox information from TYM and Send PBX Environment to TVM Check Extension and Last Name list from Receive VPS Port information from TVM Check VPS Port information st Click Next when the button becomes available Create mailboxes The next window displayed is the Select Extensions window Extension data retrieved from the PBX is displayed Quick Setup Select Extensions xj Select Extensions Make Extension No Mailbox No First Name Last Name 2 101 101 102 102 103 103 104 104 105 105 106 106 107 107 108 108 108 108 110 110 11 11 112 112
9. Installation Manual 109 4 4 1 KX TD Series PBX Programming via the Manager s Extension 4 4 KX TD Series PBX Programming for DPT Integra tion For KX TD500 programming refer to 4 5 KX TD500 PBX Programming for DPT Integration Programming procedures and availability may vary by country area software version etc Refer to the documentation included with the PBX or consult your dealer for more information Note Do not use system programs 106 or 602 for DPT Integration The next 2 sections 4 4 1 KX TD Series PBX Programming via the Manager s Extension and 4 4 2 KX TD1232 Series PBX Programming via the Operating and Maintenance Tool use the KX TD1232 as an example Refer to these examples when configuring the KX TD612 and KX TD816 4 4 1 KX TD Series PBX Programming via the Manager s Exten sion For KX TD500 programming refer to 4 5 KX TD500 PBX Programming for DPT Integration It is important that the PBX has the proper software level to allow DPT Integration with the VPS Follow the procedures below to confirm the software level then complete the required programming before starting up the VPS Note There are 2 methods of programming available for the KX TD1232 The instructions below show how to program without the operating and maintenance tool For instructions on programming with the operating and maintenance tool please see 4 4 2 KX TD1232 Series PBX Programming via the Operating and Maintenance Tool
10. We recommend using a USB cable of no more than 5 m in length 64 Installation Manual Document Version 2 1 2008 04 2 10 3 Modem Connection 2 10 2 LAN Connection An on site PC can be connected to the VPS over a local area network LAN For the 50 an optional LAN Interface Card must be installed in the VPS d O B a OLD Panasonic r3 LA KX TVM50 Use a category 5 cross cable user supplied when connecting the VPS to a switching hub 2 10 3 Modem Connection To connect an off site PC to the VPS remotely via modem an optional Modem Card must be installed in the VPS and the off site PC must also be equipped with a modem 1 Rr meo 000 Su Extension DHIE To Modem 200 PC Do not connect the modem directly to the network Connect the modem to the PBX as you would a standard single line telephone SLT Off site programming is possible if trunk calls from the remote Document Version 2 1 2008 04 Installation Manual 65 2 10 3 Modem Connection PC are routed to the extension port connected to the VPS modem Note that the effective data transfer rate of the internal modem maximum 33 600 bps will be subject to the throughput limitations of
11. of the following procedures must be performed through system programming Refer to the KX TD1232 Programming Guide or Installation Manual for instructions on how to enter the system programming mode Software Verification 1 Verify Software lf you are configuring a 2 cabinet system remember to check both cabinets The software must be the same in each Check the software version of the KX TD1232 using System Program 116 Example P231U60403XX The underlined digits represent the software production date code year month day For DPT Integration the production date must be 60403 or later If the software version of the PBX is lower than this you may not be able to utilise some of the features available only with DPT Integration For more information consult your dealer From the SYS PGM NO screen a Enter 116 b Press the NEXT button SP PHONE Enter the system number 0 or 1 master slave The PBX displays the ROM version and the date it was created Set the date and time using System Program 000 Set PBX extension numbering using System Program 003 Assign the Voice Mail port This program tells the PBX which jack will be connected to the VPS This allows the PBX to send the proper DPT Integration information to those ports B ww Note You can assign a maximum of 6 jacks 12 ports with the KX TD816 and KX TD1232 110 Installation Manual Document Version 2 1 2008 04 4 4 2 KX TD1232 Series
12. 2 Select Commands You can click the icon in the tool bar instead of step 1 and 2 3 Enter MBXM 1 the quotation marks are not needed then press ENTER 4 Once the VPS reports that the mode has been changed to Flexible disconnect the VPS by clicking Disconnect You should now run Quick Setup and Auto Configuration to configure the mailboxes see 6 1 2 Quick Setup Note This command can only be used once To change the Mailbox No Length Mode from Flexible to Fixed you must initialise the VPS see 8 1 Initialising the VPS 6 2 2 Changing the Maximum Length of Mailbox Numbers The maximum number of digits that can be used for mailbox numbers is set using the Set Default Parameters utility in the KX TVM Maintenance Console or when you initialise the system However it is possible to change this setting by entering a special command using the Commands dialogue in the KX TVM Maintenance Console To change the maximum length of mailbox numbers follow the procedure below 1 After you have started the KX TVM Maintenance Console and connected to the VPS select Utility in the menu bar 2 Select Commands You can click the icon in the tool bar instead of step 1 and 2 3 Enter MAXL the quotation marks are not needed and the desired value e g MAXL 8 then press ENTER The maximum length of mailbox numbers can be changed to 2 8 digits 4 Once the VPS reports that the maximum length of mailbox numbers has been
13. Day Mode 412 Night Mode and 413 Lunch Mode Trunk Mode Set the mode for each trunk to Normal Use System Programs 414 Day Mode 415 Night Mode and 416 Lunch Mode to set this parameter If the VPS is only answering calls not answered by user extensions Flexible Ringing Assignment For each trunk use System Programs 408 Day Mode 409 Night Mode and 410 Lunch Mode to enable ringing on every extension jack that you want to have ring Delayed Ringing Assignment To give users time to answer the call before the VPS picks up we recommend setting the delay to a few seconds for each extension connected to the VPS Set a different delay time for each extension connected to the VPS Use System Programs 411 Day Mode 412 Night Mode and 413 Lunch Mode Trunk Mode Set the mode for each trunk to Normal Use System Programs 414 Day Mode 415 Night Mode and 416 Lunch Mode to set this parameter 6 Connect the jack s assigned in Step 3 to the VPS 7 Complete the PBX VPS connection by following from step 1 of 4 7 Completing the PBX VPS Connection 118 Installation Manual Document Version 2 1 2008 04 4 7 Completing the PBX VPS Connection 4 7 Completing the PBX VPS Connection Once you have finished installing all optional cards connecting all telephones to the PBX and configuring the PBX for APT DPT Integration proceed with the following steps to complete and test the PBX VP
14. Day Mode 415 Night Mode 416 Lunch Mode to set each trunk to DIL mode and assign the first extension of the Voice Mail hunt group as the destination for calls received on each trunk The PBX will allow incoming trunk calls to hunt only if the trunks are DIL to the first port of the hunt group Lines programmed as Normal do not hunt b If the VPS is only answering calls not answered by the operator Operator Backup Flexible Ringing Assignment For each trunk use System Programs 408 Day Mode 409 Night Mode and 410 Lunch Mode to enable ringing at the operator s extension jack Delayed Ringing Assignment To give the operator time to answer the call before the VPS picks up we recommend setting the delay to a few seconds for each extension connected to the VPS Set a different delay time for each extension connected to the VPS Use System Programs 411 Day Mode 412 Night Mode and 413 Lunch Mode Trunk Mode Set the mode for each trunk to Normal Use System Programs 414 Day Mode 415 Night Mode and 416 Lunch Mode to set this parameter Document Version 2 1 2008 04 Installation Manual 157 5 7 KX TA Series PBX Programming for Inband Integration 158 If the VPS is only answering calls not answered by user extensions Flexible Ringing Assignment For each trunk use System Programs 408 Day Mode 409 Night Mode and 410 Lunch Mode to enable ringing on every extension jack
15. OT DO TT 125 5 2 3 PBX Parameters T Te 126 5 3 KX TDE and KX TDA Series PBX Programming for Inband Integration 131 5 4 KX TE Series PBX Programming for Integration 140 5 5 KX TD Series PBX Programming for Inband Integration 145 5 5 1 KX TD Series PBX Programming via the Manager s Extension 145 5 5 2 KX TD Series PBX Programming via the Operating and Maintenance Tool 145 5 6 KX TD500 PBX Programming for Inband Integration 147 5 7 KX TA Series PBX Programming for Inband Integration 157 6 Configuring the System 159 6 1 Starting Dp ricadere 160 6 1 1 Before Programming t Rs 160 6 1 2 M eee 160 6 2 Centralised Voice Mall cina 174 6 2 1 Changing the Mailbox No Length Mode 175 6 2 2 Changing the Maximum Length of Mailbox Numbers 175 7 Configuring VPS Features via PC Programming 177 7 1 KX TDE and KX TDA Series Programming for VPS Features 178 7 1 1 Live Call Screening Assignment via PC Programming 178 7 1 2 Button Assignment via PC Programming nnne nnne tenu
16. e connect to the VPS via LAN first connect to the VPS via USB and set the appropriate LAN settings Refer to 1 9 12 Utility LAN Settings in the Programming Manual e connect to the VPS via modem refer to 1 5 4 Connect Dial up Modem Optional in the Programming Manual If programming the VPS for the first time the Quick Setup utility can help you program essential settings quickly and easily See 6 1 2 Quick Setup for more information e KX TVM Maintenance Console supports versions 1 0 and 2 0 of the KX TVM50 and KX TVM200 The software performs according to the version number of the connected VPS Software features design and system requirements are subject to change Document Version 2 1 2008 04 Installation Manual 89 3 3 Starting KX TVM Maintenance Console Program Mode KX TVM Maintenance Console has three programming modes Initial Batch and Interactive The current mode is displayed in the lower left corner of the screen Initial Mode When KX TVM Maintenance Console is started it enters Initial mode From here you can choose to enter Batch mode or Interactive mode to program the VPS Batch Mode Batch mode allows you to create new system data files and make modifications to system data files saved on your PC without being connected to the VPS Later when you connect to the VPS the system data stored in the PC can be uploaded to the VPS To enter Batch mode select an option from the File menu
17. 50 Operating Area 40 30 20 10 5 15 25 35 45 55 C Temperature Document Version 2 1 2008 04 Installation Manual 33 2 1 Before Installation Necessary Tools not supplied Twisted pair 4 conductor cables are needed for connecting the VPS to the PBX For the KX TVM50 twisted pair 2 conductor cables are needed if using Inband or No Integration A USB cable is needed when connecting the VPS to the PC that will used for programming via the KX TVM Maintenance Console 34 Installation Manual Document Version 2 1 2008 04 2 2 Unpacking 2 2 Unpacking The following items are included with the VPS KX TVM50 KX TVM200 Main Unit 1 1 AC Adaptor 1 1 AC Cord 1 1 Screws Wall Mounting 5 5 Washers Wall Mounting 5 5 Cable strap 1 1 CD ROM 1 1 Document Version 2 1 2008 04 Installation Manual 35 2 3 Names and Locations 2 3 Names and Locations Outside Inside View KX TVM50 RUN Indicator ALARM Indicator Dummy Cover Plates for Port Card Slots 2 and 3 Factory installed Jacks RESET Button SHUTDOWN Button Mode Switch USB Port Dummy Cover Plate for LAN Interface Card 10 Dummy Cover Plate Reserved 11 Dummy Cover Plate for Modem Card 12 Earth Terminal 13 DC IN 14 Power Switch 1 2 Front Cover 3 Factory installed Flash Memory Card 4 Cable Cover
18. 89 11 Maintenance m DDE DL cuforpi Card Type Trunk Property Incoming Type DIL Destination Day Lunch Break VM Trunk Group No Interactive Mode Type TDA200 Wersion004 001 Region000 000 2 Program the PBX so that unanswered calls to the ICD group are redirected to the VPS ICD Group Overflow feature a Goto the Groups Incoming Call Distribution Group Group Settings screen b Assign Time out amp Manual Queue Redirection Destination for the ICD group to a floating extension number VPS Port C Assign the Overflow Time parameter Document Version 2 1 2008 04 Installation Manual 137 5 3 KX TDE and KX TDA Series PBX Programming for Inband Integration d Click Apply to save the changed data E Maintenance Console 3 Groups 5 Incomine Call Distribution Group 1 Group Settings X Eile Connect Tool Utility Window Help 81 xl uw BBB 2 System 3 Groups Main Overflow Queuing Busy Overflow No Answer Queuing Time Table Miscellaneous Group Log Group FWD E 1 Trunk Group 2 Extension Group Time out amp Manual Queue Redirection 3 Call Pickup Group ICD deo Group Name TERA 2 Extension Destination 32 digits Hurry ur 4 Paging Group G
19. CO Line Number 7 F7 6 Not Stored 5 Single CO Line Number 6 F6 5 Not Stored 5 Single CO CO Line Number 5 F5 4 Not Stored 4 Single CO CO Line Number 4 F4 3 Not Stored 3 Single CO CO Line Number 3 F3Q Not Stored 2 Single CO Line Number 2 F2 1 Not Stored 1 Single CO CO Line Number 1 F1 0 Not Stored ae ee Message button 4 System Speed Dialing Message Waiting 5 TRS 6 DISA 7 Doorphone 3 8 9 Caller ID Batch Mode display kec 182 Installation Manual Document Version 2 1 2008 04 7 3 1 Live Call Screening Assignment via PC Programming 7 3 KX TD500 Programming for VPS Features 7 3 1 Live Call Screening Assignment via PC Programming KX TD500 users can program Live Call Screening features via PC programming Follow the procedure below to assign each feature 1 Go to the 4 2 Extension Line screen 4 2 Extension Line 1 2 CardNo 104 DHLC Porto 1009 El Group No 128 Copy Name Max 10 Characters Mailbox No Max 16 Digits CO Key s fe 1009 PE Key Initial Display Selection Charge Limit COS No Caller ID 0 1 Secondary 1 x Preferred Line Pickup Dialing Dial Mode Outgoing Prime Line ICM PDN Enable Disable 0110 Line H k Data Line Mode Call Waiting Tone Type Los C Yes No Tone1 C Tone2 Status nactive C Active Operation Mode C Private Hands free Call Pickup Deny Language R
20. Enter the Mailbox No Length 2 5 digits System Manager s Mailbox No and Message Manager s Mailbox No TT x WARNING This command will reinitialise system and all settings will reset to the default values J Mailbox No Length 2 5 digits System Manager s Mailbox No 999 Message Manager s Mailbox No 998 3 Click OK All lines will be closed immediately Press OK to continue or CANCEL to abort 188 Installation Manual Document Version 2 1 2008 04 8 1 Initialising the VPS 4 Click OK to close all lines and continue with initialisation Initialising system CAUTION Do not shut off the power supply during Initialisation 5 Click OK when system initialisation is complete Initialising the VPS with the Mode Switch 1 Disconnect the port cables from the VPS 2 Turn the power switch off at the VPS 3 Set the Mode Switch to position 5 see 2 3 Names and Locations UAW 0N1 234 4 Turn the power switch back on at the VPS 5 Connectthe port cables 6 Confirm that the RUN indicator blinks 5 times 7 Turn the power switch off at the VPS 8 Set the Mode Switch to position 0 MAGO 0N1 234 9 Turn the power switch back on at the VPS Note The execution time for the initialisation may differ each time it is performed because of system capacity and system programs Generally initialisation will take about 10 min Document Version 2 1 2008 04 Installation Manual 189
21. Extension 101 102 103 r r r r C r r r r Ringing for incoming CO calls D Immediate iv OOOO OOO OF ooo OOO Immediate p Normal Normal Normal Normal Normal Normal Normal Normal Ifthe VPS is only answering calls not answered by user extensions Normal Normal Normal Normal Normal Normal Normal 000 00 CLER CT SI SILET CILE DILE DLE CO Line Number fi Outgoing Call Night Lunch Day Night Lunch Ring Start Time Ring Start Time Ring Start Time Immediate Normal Normal Normal Normal Normal Normal Normal Normal Xp XI XI XI XI XI X X XI XI XI XI XI XI XI XI XI XI XI XI XI SI XI XI XE XI XI XI XI XI XI XI XI XI XI XI XI X XI XI XI XI XI XI XI XI XI XI Xp XI XI XI X X X X X X XI XI X XI X X XI XI XI XI XI XI XI XI Go to the 3 CO 2 Incoming Outgoing screen Program lines to ring user extensions immediately for all time modes To give users time to answer the call before the VPS picks up we recommend setting the delay to a few seconds for each extension connected to the VPS Set a different delay time 108 Installation Manual Document Version 2 1 2008 04 4 3 KX TE Series PBX Programming for APT Integration for each extension connected to the VPS Finally go to the 3 CO 1 Line Mode screen and set all trunk types to Normal Click Apply to save the c
22. Group Name Extension Number of the SLT Port Connected to VM 8 1 Trunk Group No No e0characters PE 4 2 2 Extension Group 3 Call Pickup Group 4 Paging Group 5 Incoming Call Distribution Gil 6 Extension Hunting Group 7 Group 8 VM DTMF Group 1 Configuration 4 Extension 5 Optional Device 6 Feature 9 7 8 ARS 9 Private Network 10 CO amp Incoming Call 11 Maintenance Interactive Mode Type TDA200 Version004 001 Region000 000 2 Program the appropriate trunk feature settings depending on how your customer plans to use the VPS The VPS answers all incoming trunk calls promptly See Example Settings 1 later in this section The VPS answers when the operator does not take the call after a specified time See Example Settings 2 later in this section e The VPS answers when an Incoming Call Distribution ICD group does not take the call after a specified time See Example Settings 3 later in this section Document Version 2 1 2008 04 Installation Manual 131 5 3 KX TDE and KX TDA Series PBX Programming for Inband Integration Example Settings 1 Program the PBX so that all trunk calls are directed to the VPS DIL feature 1 Goto the CO amp Incoming Call DIL Table amp Port Setting screen 2 Assign the DIL Destination for each time mode and trunk to a floating extension
23. Press OK to continue or CANCEL to abort b Click OK to close all lines and restart the VPS C Click OK and wait for the VPS to restart 2 Ifthe VPS still does not function properly a Press the SHUTDOWN button The RUN indicator will begin flashing b Wait for the RUN indicator to turn off and for the ALARM indicator to light C Press the RESET button d iana Pressing the RESET button before the ALARM indicator lights may cause the VPS to take an exceptionally long time up to 30 minutes to start up again 192 Installation Manual Document Version 2 1 2008 04 8 3 Restarting the VPS KX TVM50 RUN Indicator ALARM Indicator KX TVM200 RUN Indicator ALARM Indicator SHUTDOWN RESET A SHUTDOWN RESET Or Ome Owe RESET Button 7 SHUTDOWN Button RESET Button 7777 SHUTDOWN Button 3 If the VPS still does not function properly press the RESET button only Document Version 2 1 2008 04 Installation Manual 193 8 3 Restarting the VPS 194 Installation Manual Document Version 2 1 2008 04 Index Document Version 2 1 2008 04 Installation Manual 195 Index Numerics 2 Port Digital Expansion Card KX TVM503 50 2 Port Hybrid Expansion Card KX TVM502 48 4 Port Digital Expansion Card KX TVM204 58
24. This program tells the PBX which jacks will be connected to the VPS and allows the PBX to send the proper APT Integration information to those ports Jack 07 or jacks 07 and 08 can be assigned for the VPS1 as the voice mail port Jack 15 or jacks 15 and 16 can be assigned for the VPS2 Extension group 7 Port 1 KX TE or Porta KX TA Series PBX Port 1 Port 2 Extension group 8 From the SYS PGM NO screen a Enter 130 for VPS1 or 131 for VPS2 b Press the NEXT button SP PHONE Screen output Disable c Press the SELECT button AUTO ANS Screen output Port 7 or Port 15 Document Version 2 1 2008 04 Installation Manual 117 4 6 KX TA Series PBX Programming for APT Integration m o To assign 2 jacks press the SELECT button AUTO ANS again Screen output Port 7 amp 8or Port 15 amp 16 To assign 1 jack skip this step Press the STORE button Press END HOLD Note The lowest jack jack 07 or jack 15 entered here must be connected to Port 1 of the VPS To change the current assignment from Port 7 to Port 7 amp 8 you must first change it to Disable Likewise if you want to change it from Port 7 amp 8 to Port 7 you must first change it to Disable If the current assignment is already Disable you can make a change in 1 step This condition also applies to System Program 131 When Port 7 amp 8 is selected in program 130 extension jack numbers 07 and 08 will be in
25. busy e hookswitch flash reorder DTMF tones DTMF tones 5 1 2 When to Use Inband Integration The type of PBX and or the type of extension cards installed in the PBX will determine whether Inband Integration should be used Generally if the VPS is connected to an APT DPT Integration compatible Panasonic PBX APT DPT Integration not Inband Integration is the ideal integration method See 1 1 7 Compatible PBXs for more information Note Certain VPS features are not available when using Inband Integration Availability of VPS features depend on the PBX being used 5 1 3 PBX Requirements for Inband Integration The type of VPS PBX and PBX extension cards used will determine the availability of certain features In order to use the features described in this section you may need to test the PBX for compatibility or refer to the documentation included with the PBX Single Line Tip Ring Port Circuits 122 The VPS can only be connected to PBX extension jacks that support standard single line telephones SLTs Some PBXs need an OPX card to provide this connection However some OPX cards do not provide all the capabilities listed in this section The following are the minimum current and voltages that the PBX must supply Installation Manual Document Version 2 1 2008 04 5 1 3 PBX Requirements for Inband Integration Minimum Loop Current 20 mA Minimum Line Voltage 7V DC Minimum Ringing Voltage 4
26. e f you have an older version of the maintenance tool but have the correct ROM version in the PBX you may still program the KX TD 1232 but you must program using the Manager s Extension C Verify the ROM version of the KX TD1232 Example P231U60403XX The underlined digits represent the software production date code year month day For DPT Integration the production date must be 60403 or later If the software version of the PBX is lower than this you may not be able to utilise some of the features available only with DPT Integration For more information consult your dealer Go to the Main Menu Select System Data Programming BATCH 1 or INTERACTIVE 2 Select System from the System Data Programming Main Menu Select Voice Mail Integration from the System Menu First enter the port numbers that will be connected to the VPS If desired change the default extension numbers of the Voice Mail ports Step 6 should only be completed if the VPS is going to answer all incoming trunk calls directly Return to the System Data Programming Main Menu Select Line and then select CO Line Setting 1 or CO Line Setting 2 Program all lines DIL to the first extension of the Voice Mail hunt group Continue from step 5 of 4 4 1 KX TD Series PBX Programming via the Manager s Extension Installation Manual Document Version 2 1 2008 04 4 5 KX TD500 PBX Programming for DPT Integration 4 5 KX TD500 PBX Programming for DPT Integration Follow the proce
27. 13 Ad No card Port 14 Ad No card Port 15 Ad No card Port 16 Ad No card Port 17 Ad No card Port 18 card Pork 19 zl Installation Manual 119 4 7 Completing the PBX VPS Connection 120 Note Ifthe correct lines are not online make sure the correct PBX type is selected that the PBX is properly programmed for APT DPT Integration and that the PBX and VPS are connected by 4 conductor cables T To test the connection dial the extension number of the VPS from a telephone connected to the PBX If the VPS answers the APT DPT connection has been established IMPORTANT Important information for KX TE and KX TA users When 2 VPSs are connected to a KX TE or KX TA series PBX the following procedures should be performed to make the VPSs function correctly Delete a mailbox in either VPS so that each extension has only one mailbox After Quick Setup is complete each extension has a mailbox in both VPS 1 and VPS 2 however each extension should have only 1 mailbox Match extension settings with subscriber settings For each subscriber s extension make sure that the destination for Call Forwarding and Voice Mail Transfer is the extension number of the VPS that contains the subscriber s mailbox For example see diagram below if jack 06 extension 106 has its mailbox in VPS 1 assign extension 107 or 108 as the destination not extension 115 or 116 Make sure that the extension numbers of VPS 1 ar
28. 179 7 2 KX TE Series Programming for VPS Features 180 7 2 1 Live Call Screening Assignment via PC Programming 180 7 2 2 Button Assignment via PC Programming 182 7 3 KX TD500 Programming for VPS Features 183 7 3 1 Live Call Screening Assignment via PC Programming 183 7 3 2 Button Assignment via Programming rca 184 8 System Maintenance 2 187 8 1 the VPS 188 8 2 Backing Up the Syste iil DEUX REOS DIUI LE KE EM daoi 190 8 3 Restaiting th VPS ved x ER Fax ERG anzi 192 Installation Manual Document Version 2 1 2008 04 Neli 195 Document Version 2 1 2008 04 Installation Manual 15 16 Installation Manual Document Version 2 1 2008 04 Section 1 Voice Processing System Overview This section provides a basic introduction to the VPS and its specifications It briefly explains what the VPS can do and how it is connected to and interacts with the PBX Document Version 2 1 2008 04 Installation Manual 17 1 1 1 Main Unit 1 1 Basic System Construction 1 1 1 Main Unit The 50 is equipped with 2 jacks Its flash memory card provides 4 hours of recording capacity The KX TVM200 does not p
29. 3 time s Inter digit Time 1 30 s Door Opener Timer 0 10 s 5 s 5 5 Intercept Time 1 48 rings 12 ring s 2 4 System Timer 1 2 OK cancel Help 156 Installation Manual Document Version 2 1 2008 04 5 7 KX TA Series PBX Programming for Inband Integration 5 7 KX TA Series PBX Programming for Inband Inte gration Note The following procedures can also be used for KX TE series PBXs if programming via the Manager Extension is preferred APT Integration is recommended when using the VPS with a KX TE or KX TA series PBX however Inband Integration is necessary when the PBX has available SLT ports but no available APT ports the software version of the KX TA series PBX does not support APT Integration Note m Ifthe PBX is programmed to use 2 digit extension numbers DTMF Integration is not possible Program the PBX to use 3 digit extension numbers using System Program 009 Enable System Program 102 for each extension connected to the VPS This parameter is used to tell the PBX which extensions are connected to the VPS Ports with this parameter enabled can receive Follow on ID and DTMF Signalling busy answered disconnect etc if the Voice Mail Integration and DTMF Inband Integration features are also enabled Enable System Program 103 to turn on DTMF Integration On extensions with the Voice Mail port parameter enabled the PBX can send DTMF signals to indicate call s
30. 7 KX TA Series PBX Programming for Inband Integration 1 Goto the 1 System 2 Main screen 2 Under Voice Mail select DTMF Integration then select each extension jack that is connected to the VPS Click Apply to save the changed data jw 1 System 2 al xj X c System Password 1234 Operator Jack 01 Time Time Display 12 W24 h 12 h M Automatic Time Adjustment Music on Hold internal Voice Mail C Disable DTMF Integration Port Jack 07 Jack 08 Jack 15 Jack 16 APT Integration VI APT Port Disable 2 APT Port Disable z 3 Go to the 2 Extension 6 Extension Group screen 4 Put all extensions connected to the VPS into the same extension group Reserve this extension group for these extensions Do not mix other extensions into this group 140 Installation Manual Document Version 2 1 2008 04 5 4 KX TE Series PBX Programming for Inband Integration 5 Setthe Extension Hunting type for the VPS extension groups to Circular Click Apply to save the changed data 2 Extension 6_Extension Group A x c m Terminated Terminated Terminated Terminated Terminated Terminated Terminated Circular 6 Goto the 2 Extension 2 Feature Settings screen Document Version 2 1 2008 04 mnmnnmnn Installation Manual 141 5 4 KX TE Series PBX Programming for Inband Integration 7 E
31. 8 2 Backing Up the System 8 2 Backing Up the System Select Utility System Back Up Make Backup KX TYM Maintenance Console Ver 2 0 Mode File Connect Edit View GoTo Utility Help 65 Disconnect gt la Quick Sel Shortcuts Create system backup System Prompts Customization 9 Restore the backup data Ad Line Status 93 Scheduled Backup Mailbox Settings System Trace System Maintenance i da System Initialise Restart Class Of Service Diagnostic gt le Programmer Code i B Commands Software Version f LAN Settings Service Settings Default Parameters PORT TRUNK Service Set Language Profile Setup Select data to backup Parameter Value Program O System Program O DSP Program O System Parameters O System Prompts Installed Prompt O Custom Service Menu O Company Name O Company Greeting O System Mailbox Group Voice Label O System Caller Name O Prompt Selection Hold Announce Menu Extension Group Voice Label O Mailbox Prompts Click to edit O Owner Name 0 Personal Greetings System backup folder The system will prepare the data to be backed up the backup will begin about 30 seconds later The time needed to backup the data will vary depending on the connection method communication speed and the amount of data that is being backed
32. A APT Integration 26 APT DPT Integration Features 92 B Backing Up the System 190 Basic System Construction 18 Before Installation 32 Before Programming 160 C Centralised Voice Mail 174 Closing the Covers 44 Compatible PBXs 23 Completing the PBX VPS Connection 119 Connecting the AC Adaptor 68 Connecting to the PBX 62 Connection Examples KX TVM200 28 Connection Examples KX TVM50 25 D Digit Translation Table Parameters 128 Integration 25 28 DTMF Signalling 123 E Environmental Requirements KX TVM200 only 33 F Follow on ID or Called Party ID 124 Frame Earth Connection 67 G General Guidelines and Definitions 125 Global Parameters 125 Guidelines for APT DPT Integration 92 Guidelines for Inband Integration 122 If Auto Configuration is skipped 170 If Auto Configuration is started 164 Inband Signalling 128 Inband No Integration 27 Initial Configuration and Expansion Capabilities 20 Initialising the VPS 188 Initialising the VPS During Installation 72 Installation Overview 41 Installation Precautions 32 Installer Equipment and Software Requirements 20 Installing KX TVM Maintenance Console 86 Installing Optional Cards KX TVM200 57 196 Installation Manual Installing Optional Cards KX TVM50 47 Installing Prompt Data for the VM Menu Feature 104 K KX TA Series PBX Programming for APT Integration 117 KX TA Series PBX Programming for Inband Integration 157 KX TD Series PBX Progra
33. Destination for the ICD group to a floating extension number VPS Port Document Version 2 1 2008 04 4 2 KX TDE and KX TDA Series PBX Programming for DPT Integration d Click Apply to save the changed data KX TDA Maintenance Console 3 Groups 5 Incoming Call Distribution Group 1 Group Settings J Eile Connect Tool Utility Window Help 18 x D Bl 52S ze 2 System E 3 Groups Main Overflow Queuing Busy Overflow No Answer Queuing Time Table Miscellaneous Group Log Group PAD 1 Trunk Group 2 Extension Group Floating Time out amp Manual Queue Redirection 3 Call Pickup Group ICD Group Name TESTS Extension Destination 32 digits 4 Paging Group Group mper 20 characters ee overtiow Time B 5 Incoming Call Distribution Gi Day Lunch Break Night 1 Group Settings 290 Sales 500 500 500 500 30s v gt 2 Member 3 Queuing Time Table EE 6 Extension Hunting Group 7 M DPT Group 8 MM DTMF Group 9 PS Ring Group 4 Extension 5 Optional Device 6 Feature 7 TRS 8 ARS 9 Private Network 10 00 amp Incoming Call 11 Maintenance cus 60s es 60s 60s 60s 60s 60s 60s 60 60s 60s 60s 60s Interactive Mode Type TDA200 Mersion004 001 Region000 000 3 Program the PBX so that it will direct overflowed calls to the ICD group s mailbox a Go to
34. Interactive Mode Interactive mode allows you to directly modify the system data and settings saved in the VPS s memory from a PC that is connected to the VPS This mode displays the system data that is currently being used by the VPS Data can be modified and results displayed in real time To enter Interactive mode select an option from the Connect menu Standard Buttons There are several standard buttons that are displayed on many screens within KX TVM Maintenance Console Button Function OK Accepts the settings that were made in the current screen and closes the screen Apply Accepts the settings that were made in the current screen and leaves the screen open Cancel Ignores any changes made in the current screen and returns to the previous screen Help Displays the relevant help topic for the current screen 90 Installation Manual Document Version 2 1 2008 04 Section 4 PBX Programming for APT DPT Integration This section explains how to configure compatible Panasonic PBXs to use APT DPT Integration with the VPS Document Version 2 1 2008 04 Installation Manual 91 4 1 3 APT DPT Integration Features 4 1 Guidelines for APT DPT Integration 4 1 1 What is APT DPT Integration In order for the VPS to function it must be integrated with the PBX it serves The type of integration that is used determines how voice caller messages VPS prompts etc and data extension status button presses
35. No your settings will not be saved and you will return to the previous screen kx KX TYM Maintenance Console Ver 2 0 Mode Q Quick Setup has completed Click YES to save changes or click NO button if you want to modify some settings No If you clicked Yes the following screen is displayed as your settings are saved Finalizing Quick Setup a v Set Date Time Not required v Send PBX Parameters v Encoding Mailbox Parameters Send Mailbox Parameters x Send Class Of Service x Send PORT TRUNK Settings x Send System Security x Send Custom Service Parameters x Send Caller ID Routing x Send DID Routing Send PIN Routing Send Mailbox Group X Send Operator Service x Send Rotary Telephone Service Send Fax Management Send Holliday Settings x Send data For Initializing System Deleting Mailboxes Switch all lines to online When Quick Setup is completed the following screen will be displayed KX T M Maintenance Console Ver 2 0 Mode G Quick Setup Completed Note e VPS is connected to a KX TD500 restart the VPS to bring the VPS online Document Version 2 1 2008 04 Installation Manual 173 6 2 Centralised Voice Mail 6 2 Centralised Voice Mail Multiple KX TDE or KX TDA series PBXs connected in a private network can share the services of the VPS when it is connected to one of the networked PBXs using DPT integration Mailbox numbers and extension num
36. No Integration KX TVM50 only When the VPS and PBX use no integration voices are sent using analogue technology and data is sent to the VPS through the use of standard audio signals such as DTMF tones busy signals ringback tones etc Installation Manual Document Version 2 1 2008 04 1 2 2 Connection Examples KX TVM50 1 2 2 Connection Examples KX TVM50 DPT Integration When using DPT Integration VPS jacks are connected to the digital extension ports of the PBX Note that only odd numbered VPS jacks 1 3 and 5 can be used Each of these VPS jacks provides 2 VPS ports and can handle 1 call per port Note For DPT Integration the lowest numbered jack of the VPS must be connected to the lowest numbered port of the Voice Mail group assigned through PBX programming Connection Example Factory installed Jacks and KX TVM502 x 2 DPT Integration Mode PBX KX TDA30 KX TVM50 DLC4 Card Jack 4 Jack 3 Q Document Version 2 1 2008 04 Installation Manual 25 1 2 2 Connection Examples KX TVM50 APT Integration When using APT Integration VPS jacks are connected to the hybrid extension jacks of the PBX Each VPS jack provides 1 VPS port and can handle 1 call per port Note e Jack 1 must be connected to the PBX Connection Example Factory installed Jacks APT Integration Mode PBX KX TE Series KX TVM50 Assigned as
37. PBX Programming via the Operating and Maintenance Tool f you are configuring a 2 cabinet system all Voice Mail Ports should be assigned to either the Master or Slave System From the SYS PGM NO screen a Enter 117 b Press the NEXT button SP PHONE Screen output M c Enter the jack number 02 64 of the port you will use for the Voice Mail d Press the STORE button e Press END HOLD when finished Note e Jack 01 cannot be used as a Voice Mail port A jack programmed as a Manager Extension System Program 006 cannot be used in this program 5 Follow this step if you are setting flexible numbering If you are not setting flexible numbering continue from step 6 Voice Mail Extension Number Assignment is automatically set Use System Program 118 or 127 to assign an extension number to each Voice Mail port Because each jack connected to the VPS provides 2 extensions this enables you to assign extension numbers to each port You can assign any extension number that is not already assigned to another port To reach the VPS users dial these extension numbers It is not necessary to change the default programming for the extensions 165 and 166 or 265 and 266 From the SYS PGM NO screen a Enter 118 b Press the NEXT button SP PHONE Screen output VM C Press the NEXT button SP PHONE Screen output 01 _ _ 1 165 _ _ the port number you entered in program 117 d Enter the exte
38. Set Status to INS 1 1 Slot Assignment Basic Shelf Expansion Shelf 1 Expansion Shelf 2 Slot No Card Type Status Card Type Status Card Type Status TIC CUHEC 3 INS 1 1 2 mj zn jpeg d Jer _DHLC N 4 4 gt umm prr 6 6 7 8 8 8 SS sy LLL LL 9 9 10 10 10 11 11 11 12 12 12 p amp 1 1 Slot Assignment Close Help 2 Assignment of the extension ports to be connected to the VPS a Goto the 1 3 Extension Port Assignment screen b Assign Attribute of the port to be connected to TEL default C Assign DN for the port click DN Refer to check the available directory numbers Note This program allows you to assign an extension number to each Voice Mail port To reach the Voice Mail system users dial these extension numbers d Assign an extension group number for the port Document Version 2 1 2008 04 Installation Manual 147 5 6 KX TD500 PBX Programming for Inband Integration Note e Specify the extension group number 126 or 127 by default to which VM or AA extension groups have been assigned Group numbers 1 to 128 are available to the VPS through additional programming e Click Apply to save the changed data Set Status to INS h 1 3 Extension Port Assignment Card No 101 DHLC Port el Attribute Tel Type DN Group No Parallel XDP Status Fe s 122
39. Version 2 1 2008 04 6 1 2 Quick Setup Finalising Quick Setup Click Yes to save the settings and finish Quick Setup If you click No your settings will not be saved and you will return to the previous screen kx KX TYM Maintenance Console Ver 2 0 Mode Q Quick Setup has completed Click YES to save changes or click NO button if you want to modify some settings No If you clicked Yes the following screen is displayed as your settings are saved Finalizing Quick Setup a v Set Date Time Not required v Send PBX Parameters v Encoding Mailbox Parameters Send Mailbox Parameters x Send Class Of Service x Send PORT TRUNK Settings x Send System Security x Send Custom Service Parameters x Send Caller ID Routing x Send DID Routing Send PIN Routing Send Mailbox Group X Send Operator Service x Send Rotary Telephone Service Send Fax Management Send Holliday Settings x Send data For Initializing System Deleting Mailboxes Switch all lines to online When Quick Setup is completed the following screen will be displayed KX T M Maintenance Console Ver 2 0 Mode G Quick Setup Completed Note e VPS is connected to a KX TD500 restart the VPS to bring the VPS online Document Version 2 1 2008 04 Installation Manual 169 170 6 1 2 Quick Setup If Auto Configuration is skipped Mailbox settings If you skip Auto Configuration the next windo
40. all ports are 2 011234 set to provide Automated Attendant service Puts the VPS Integration mode Auto Configuration starts and all ports are 3 Ni 2 3 4 set to provide Voice Mail service 4 Reserved Initialises the VPS All settings are reset to their default values Recorded mes 5 M sages erased System prompts including customised prompts are pre served 6 KX TVM200 only 011234 Puts the VPS in hard disk test mode 7 Reserved KX TVM200 only Initialises the VPS All settings are reset to their default values Recorded mes sages and customised prompts are erased All System prompts are reset to 8 nano their defaults 0N1 234 CAUTION All user recorded prompts are erased 9 Reserved 50 only 10 bia Puts the VPS in APT Integration mode Auto Configuration starts and all ports are set to provide Automated Attendant service 50 only 11 Puts the VPS in APT Integration mode Auto Configuration starts and all ports are set to provide Voice Mail service 12 Primary Language will be set to use Language 1 prompts 13 Primary Language will be set to use Language 2 prompts 14 Primary Language will be set to use Language 3 prompts 15 Reserved 1 If the selected language has no prompts no prompts will be heard When setting the Mode Switch to any position except 0 Disconnect the port cables from the VPS 2 Turn the power switch off 3 Set
41. and assign the new Extension Group to Automated Attendant AA 5 5 2 KX TD Series PBX Programming via the Operating and Main tenance Tool For KX TD500 programming refer to 5 6 KX TD500 PBX Programming for Inband Integration 1 Go to the Main Menu Select System Data Programming BATCH 1 or INTERACTIVE 2 Before choosing BATCH you must open a file in the Disk File Management Menu Item 3 Before choosing INTERACTIVE you must connect with the system in the DSHS Connect Disconnect menu Main Menu 1 System Data Programming BATCH 2 System Data Programming INTERACTIVE 3 Disk File Management 4 DSHS Management 5 DSHS Connect Disconnect 6 Quit Select the number Select Station from the System Data Programming Main Menu Select Station Setting or Station Setting 1 from the Station Menu Enable XDP ports Additionally you may need to place Voice Mail extensions in an Extension Group Note following steps are divided into parts and b Follow the procedure described in or b according to the items displayed on the screen gt a Return to the System Data Programming Main Menu Select System b Return to Station Select Hunting Group Setting 1 6 Document Version 2 1 2008 04 Installation Manual 145 5 5 2 KX TD Series PBX Programming via the Operating and Maintenance Tool a Select Miscellaneous from the System Menu b Under Hunting Group Setting 1 set the Extension G
42. below 1 and slide the cable cover in the direction shown below 2 Turn the cable cover away from the unit and remove it Release Button Cable Cover 2 Remove the 3 screws 42 Installation Manual Document Version 2 1 2008 04 2 5 Opening Closing the Covers 3 While holding both tabs located on the sides of the front cover swing the cover open as shown Removing Attaching the Front Cover You may also detach the front cover from its hinges Removing the Front Cover While holding the front cover open at a 45 angle lift the cover away from the unit as shown Document Version 2 1 2008 04 Installation Manual 43 2 5 Opening Closing the Covers Attaching the Front Cover Fit the front cover to the main unit as shown below then close the front cover Closing the Covers 1 Close the front cover then tighten the 3 screws 44 Installation Manual Document Version 2 1 2008 04 2 5 Opening Closing the Covers 2 Attach the rear hooks on the cable cover to the main unit then swing the cable cover closed so that the front hooks fit in place 3 Document Version 2 1 2008 04 EI Installation Manual 45 2 6 Removing the Dummy Cover Plates 2 6 Removing the Dummy Cover Plates Before installing optional cards cut and remove the appropriate dummy
43. changed disconnect the VPS by clicking Disconnect Note You cannot change the maximum length of mailbox numbers to a number that is less than the length of the current mailbox numbers To change the maximum length of mailbox numbers you must first change the Mailbox No Length Mode to Flexible see 6 2 1 Changing the Mailbox No Length Mode You cannot set the maximum length of mailbox numbers to 6 or more digits when the Mailbox No Length Mode is Fixed Document Version 2 1 2008 04 Installation Manual 175 6 2 2 Changing the Maximum Length of Mailbox Numbers 176 Installation Manual Document Version 2 1 2008 04 Section 7 Configuring VPS Features via PC Programming This section explains how to configure the PBX via PC Programming to use certain VPS features Document Version 2 1 2008 04 Installation Manual 177 7 1 1 Live Call Screening Assignment via PC Programming 7 1 KX TDE and KX TDA Series Programming for VPS Features 7 1 1 Live Call Screening Assignment via PC Programming KX TDE and KX TDA series PBX users can program Live Call Screening features PC programming Follow the procedure below to assign each feature 1 Goto the Extension Wired Extension Extension Settings screen Maintenance Eile ole 4 Extension 1 Wired Extension 1 Extension Settings Connect Tool Utility Window Help 01x eel m a e 2 1 Configurati
44. connected to the VPS Finally go to the 3 CO 1 Line Mode screen and set all trunk types to Normal Click Apply to save the changed data 2 Incoming Outgoing 0 o X e HEELS m oj 32 09 10 05 10 i e Ea ey REC o9 tog as 2 e si al e E SSS cai IE aa elette IE Ld sce i fp o al SET 1 Immediate Immediate Immediate E Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate 10s 10s 10s 15s 15s 15s Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate 3 0 1 Line Mode Immediate Immediate Immediate q34259422222942222294234 Immediate aaaaaaaaaaaaaa
45. cover plates from the main unit using cutting pliers as shown below The model shown here is the KX TVM200 however this procedure is the same for the KX TVM50 CAUTION For safety reasons smooth the cut edges after removing the dummy cover plates 46 Installation Manual Document Version 2 1 2008 04 2 7 Installing Optional Cards KX TVM50 2 7 Installing Optional Cards KX TVM50 The 50 can be expanded by installing the following optional cards Model Model Name Maximum Quantity KX TVM502 2 Port Hybrid Expansion Card 2 KX TVM503 2 Port Digital Expansion Card 2 KX TVM524 Memory Expansion Card 1 KX TVM594 LAN Interface Card 1 KX TVM296 Modem Card 1 CAUTION Before installing optional cards it is very important that the power to the unit be turned off Before touching the optional cards or any components within the unit discharge any static electricity from your body by touching the earth terminal if it is connected to earth or by using an earthing strap user supplied This is a critical step that must be performed to protect the circuit board and other components from damage caused by static electricity Document Version 2 1 2008 04 Installation Manual 47 2 7 1 2 Port Hybrid Expansion Card KX TVM502 2 7 1 2 Port Hybrid Expansion Card KX TVM502 Each KX TVM502 adds 2 ports to the VPS which can be used for DPT Inband or No Integration KX TVM502 cards can be ins
46. extension group 7 automatically Likewise when Port 15 amp 16 is selected in program 131 extension jack numbers 15 and 16 will be in extension group 8 automatically Also the Extension Hunting type is set as Circular automatically in each of these 2 extension groups 5 Select the appropriate trunk feature settings depending on how your customer plans to use the VPS a to answer all incoming calls b as an operator backup or c to only answer calls not answered by user extensions a If the VPS is answering all incoming calls Trunk Mode Use System Programs 414 Day Mode 415 Night Mode 416 Lunch Mode to each trunk to DIL mode and assign the first extension of the Voice Mail hunt group as the destination for calls received on each trunk The PBX will allow incoming trunk calls to hunt only if the trunks are DIL to the first port of the hunt group Lines programmed as Normal do not hunt If the VPS is only answering calls not answered by the operator Operator Backup Flexible Ringing Assignment For each trunk use System Programs 408 Day mode 409 Night Mode and 410 Lunch Mode to enable ringing at the operator s extension jack Delayed Ringing Assignment To give the operator time to answer the call before the VPS picks up we recommend setting the delay to a few seconds for each extension connected to the VPS Set a different delay time for each extension connected to the VPS Use System Programs 411
47. jacks 9 12 which connects with the VPS in the VPS Card menu 1 4 VPS Port Assignment TVP No 1 YPS Card None Type P200 1 DN Refer Status Ext No 1 Ext No 2 PortN DN DN o ALL num 444 1 4 VPS Port Assignment b OK Apply Cancel Help 5 Assignment of the extension ports connected to the VPS a Continue programming in the 1 4 VPS DPT Port Assignment screen b Select the extension port number of the card DLC DHLC to which the VPS DPT jack is to be connected in the Port No menu This program tells the KX TD500 which extension ports are connected to the VPS This allows the KX TD500 to send the proper DPT integration information to these ports Jack No 1 must be assigned because its port is used as the channel to control the VPS Note This menu is displayed only when the attribute of the ports is assigned to VPS DPT in step 2 e Depending on the software version of the KX TD500 you can assign a maximum of 12 jacks 24 ports with the KX TD500 C Assign DN for the port click DN Refer to check the available directory numbers Note This program allows you to assign an extension number to each Voice Mail port Since each port connected to the VPS provides two extensions this enables you to assign extension numbers to each port To reach the VPS users dial these extension numbers Document Version 2 1 2008 04 Installation
48. mounting and connecting the VPS to the PBX you can begin programming the VPS This programming should be performed by the installer using the KX TVM Maintenance Console software This software can be used to set system parameters change system prompts diagnose system functions etc KX TVM Maintenance Console supports connection to the VPS via USB LAN and modem For details on how to connect the PC to the VPS see 2 9 PBX Connections For detailed information on all programming parameters available through KX TVM Maintenance Console refer to the Programming Manual or the software s on line Help feature This section explains how to install the software on a PC Normally you should install the software KX TVM Maintenance Console on a PC that will be on site with you during initial programming 84 Installation Manual Document Version 2 1 2008 04 3 2 KX TVM Maintenance Console Installation 3 2 KX TVM Maintenance Console Installation System programming diagnosis and data upload download can be performed with a PC using the KX TVM Maintenance Console software System Requirements Required Operating System Microsoft Windows 2000 Windows XP Professional Service Pack 2 or Windows Vista Business Edition Minimum Hardware Requirements for Windows 2000 Windows XP CPU 1 2 GHz Intel Pentium microprocessor HDD 20 MB of available hard disk space RAM 256 MB of available RAM Minimum Hardware Requirements for Windows Vista CPU 1
49. that you want to have ring Delayed Ringing Assignment To give users time to answer the call before the VPS picks up we recommend setting the delay to a few seconds for each extension connected to the VPS Set a different delay time for each extension connected to the VPS Use System Programs 411 Day Mode 412 Night Mode and 413 Lunch Mode Trunk Mode Set the mode for each trunk to Normal Use System Programs 414 Day Mode 415 Night Mode and 416 Lunch Mode to set this parameter ye Extension 106 Port 1 Extension 107 Port 2 Extension 108 10 s delay Series PBX 15 s delay Mailbox for Extension 106 Installation Manual Document Version 2 1 2008 04 Section 6 Configuring the System This section explains how to configure the VPS for basic operation Document Version 2 1 2008 04 Installation Manual 159 6 1 2 Quick Setup 6 1 Starting Up 6 1 1 Before Programming Careful preparation before you begin programming the VPS will make the programming and customisation process easier for you and the customer 1 Determine the customer s needs Work with the owner supervisor and Message Manager to build the Custom Service Greetings Holiday Greetings etc Decide which ports trunks should be answered by which greetings Confirm the software level of the PBX to make sure it is compatible with the features the customer wishes to use 2 While programming the VPS with KX
50. the Groups VM DPT Group System Setting screen b Set Intercept to Mailbox to Enable Document Version 2 1 2008 04 Installation Manual 103 4 2 1 Installing Prompt Data for the VM Menu Feature C Click Apply to save the changed data Ei KX TDA Maintenance Console 3 Groups 7 VM DPT Group 1 System Setting B inl xl Connect Tool Utility Window Help 8 D Ed 52 0 2 System E 3 Groups 1 Trunk Group Description Value 2 Extension Group 3 Call Pickup Group Call Waiting on Group 4 Paging Group Intercept to Mailbox E 5 Incoming Call Distr 6 Extension Hunting Transfer Recall to Mailbox Disable 7 Group 1 System Settim 2 Unit Setting 8 VM DTMF Group S PS Ring Group 4 Extension 5 Optional Device H 6 Feature 8 7 8 5 9 Private Network 10 amp Incoming Call 9 11 Maintenance Interactive Mode Type TDA200 Version004 001 Region000 000 4 2 1 Installing Prompt Data for the VM Menu Feature KX TDA series PBXs MPR version 2 0 or higher and KX TDE series PBXs can use the VM Menu feature however VM Menu prompt data must first be installed in the PBX using the following procedure Shutdown the PBX eject the SD memory card and insert the SD memory card into your PC Insert the CD ROM included with the VPS into your PC s CD ROM drive Find the following folder CD ROM Drive VM prompt VM Menu Cop
51. the Mode Switch to the desired position 1 Document Version 2 1 2008 04 Installation Manual 39 2 3 Names and Locations Turn the power switch back on Connect the port cables Confirm that the RUN indicator blinks the same number of times as the Mode Switch position e g 5 blinks for switch position 5 etc This may take several minutes The ALARM indicator and RUN indicator will first blink intermittently before the RUN indicator blinks to indicate the Mode Switch position Turn the power switch off at the VPS Set the Mode Switch to position O Turn the power switch back on at the VPS m wm 40 Installation Manual Document Version 2 1 2008 04 2 4 Installation Overview 2 4 Installation Overview The following is an overview of the steps needed to install optional cards and prepare the VPS hardware for use Once hardware installation is complete see Section 6 Configuring the System for instructions on software setup and VPS customisation CAUTION The information below is only intended as an overview of the installation process When installing the VPS refer to the sections listed below for detailed instructions 1 Open the covers see 2 5 Opening Closing the Covers 2 Remove the Dummy Cover Plates see 2 6 Removing the Dummy Cover Plates 3 Install the optional cards see 2 7 Installing Optional Cards KX TVM50 or 2 8 Installing Optional Cards KX TVM200 4 Connect the VPS t
52. the mailbox Call Progress Tone Detection for Inband Mode Specifies whether to detect Call Progress Tone Document Version 2 1 2008 04 Installation Manual 125 5 2 3 PBX Parameters 5 2 3 PBX Parameters The following items can be programmed using KX TVM Maintenance Console under System Parameters by selecting the Parameters tab PBX Environment 126 PBX Type Specifies the type of PBX which is connected to the VPS Integration Mode Select Inband If PBX type is set to the Panasonic KX T series the inband signalling parameters are set automatically and should not be altered SEQUENCE CODES D Disconnect F Hookswitch Flash R Ring Detection T Dial Tone Detection X Dial Extension Dialling Pause default 1 s Dialling Pause default 3 s 0 9 DTMF Tones Maximum Extension Number Length Specifies the maximum number of digits that the connected PBX recognises as an extension number Extension Number of VPS Port Specifies the extension number for each VPS port on the connected PBX Note e Extension numbers of the VPS ports will automatically be assigned when the PBX type has been changed Operator Transfer Sequence Tells the VPS how to transfer a call to the operator Example FTX hookswitch flashdial tonedial operator extn Extension Transfer Sequence Tells the VPS how to transfer a call to an extension Example FTX hookswitch flash dial tone dia
53. to an extension or group DIL feature a Goto the 4 1 Trunk Line screen b Assign the Destination for each time mode and trunk to a specific extension number C Click Apply to save the changed data Note Set the First Ring Delay Timer setting to 5 s the default is 0 s 4 1 Trunk Line Card No 106 ELCOT Porno fi X Copy Name Dial Type Group No 1 CO001 DTMF 80 Destination Day 1002 1002 Lunch 1002 Break 1002 Bi HF g 5 Answer Wait Timer None Gg CPC Signal vires none x Disable etection Time None oa gt i C Enable m IN Detection Detection Time None Disable First Ring Delay Timer Reverse Signal Detection 5s C Enable Disable 4 1 Trunk Line OK Apply cancel Help 2 Program the PBX so that unanswered calls are redirected to the VPS Intercept Routing No Answer feature a Goto the 3 1 Trunk Group screen b Assign the Intercept Destination for the trunk group for each time mode c Click Apply to save the changed data 154 Installation Manual Document Version 2 1 2008 04 5 6 KX TD500 PBX Programming for Inband Integration Note e Specify the FDN for the extension group to which VM or AA has been assigned 3 1 Trunk Group 1 2 Group No Type Public Copy Intercept Destination Pause Time before Flash Max Dial No after EFA Signal pay
54. 0 V AC DTMF Signalling For system users to access VPS services and features they must be able to send DTMF signals from their telephones to the VPS port As a general rule most SLTs can send DTMF signals however many proprietary telephones cannot Some PBXs need to be programmed to make proprietary telephones use DTMF signalling TEST Call an SLT extension from the telephone in question When the call is answered see if the person receiving the call hears DTMF tones when numbers are dialled Message Waiting Notification on an SLT When the Message Waiting Lamp On code is dialled by the VPS either the lamp on the corresponding extension should light or the extension should receive a stutter dial tone The VPS functions best when the extension number of the mailbox subscriber follows the Light On or Light Off code On some PBXs however the extension number is dialled first followed by a hookswitch flash and then the On code This presents a problem if the extension is answered before the VPS sends the hook switch flash If the PBX does not provide Message Waiting Notification on an SLT the VPS can only notify mailbox owners by dialling a beeper number or user assigned extension This process slows down VPS performance as it dials the beeper or extension number and waits to confirm notification The beeper or user assigned extension notification is meant to be used for necessity usually for mailbox owners who are often out o
55. 1005 Night 1005 El Signal 512 v o J Line Hunting Order Tenant No Flash Time Normal 1 J 500 ms J Disconnecting Time Pause Time PBX Access Code 1 55 1 55 J Numbering Plan ID PBX Dial Tone Public Private Outgoing Defaut Private C Enable Disable Incoming Default J Private PBX Ringback Tone C Enable Disable Type of Number Public Private Outgoing Cyclic Signal Detection Default Default E v Continuous Signal Detection Incoming Defaut Default Silence Detection 3 1 Trunk Group 1 2 OK Apply Cancel Help 3 Program the amount of time that passes before unanswered calls are redirected to the VPS Intercept Routing No Answer timer a Goto the 2 4 System Timer 1 2 screen b Assign the Intercept Time parameter Document Version 2 1 2008 04 Installation Manual 155 5 6 KX TD500 PBX Programming for Inband Integration C Click Apply to save the changed data ystem Timer 1 2 Hold Recall Time 0 240 s Call Forwarding No Answer Time 1 12 rings Bo 3 ring s Transfer Recall Time 0 48 rings Extension to CO line Call Duration Time 2 ring s 0 min Pickup Dial Waiting Time 0 5 s CO to CO Line Call Duration Time 1 64 min 1 5 10 min Call Duration Count Start Time 0 60 s Automatic Redial Interval Time 30 1200 s B og First Digit Time 5 120 s Automatic Redial Repeat Times 0 30 times 10 5
56. 106 07 107 08 108 09 109 10 110 11 111 12 112 13 113 14 114 15 115 16 116 17 117 18 118 19 118 20 120 21 121 22 122 23 123 24 124 oo OO 0 0 9 0 0 CI RI yoyo oo ganagnmaammaagnagnsammgnmaananaaammub BOO 0 Oo HDI LER OO 0g FOO EI oO oO ET ER ET Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in OOOO Foo oOo Ooo oO oOo oo ode CI C EIE EJ EJ DIE ooo DI EIL EI EJ LER oa im n n m e mn mn Foo n mn n n n ooo oo Oooo 123 123 123 456 3 Goto the 2 Extension 1 Main screen 4 Under LCS Recording Mode select Stop Recording or Keep Recording Installation Manual Document Version 2 1 2008 04 7 2 1 Live Call Screening Assignment via PC Programming 5 Click Apply to save the setting X Cancel Page 1 Page2 Pages MW for LCS Recording FWD Selection Extension Another Mode Extension 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 Keep Recording Keep Recording Keep Recording Keep Recording Stop Recording Stop Recording Stop Recording Keep Recording Keep Recording Keep Recording Keep Recording Stop Recording Stop Recording Keep Recording Stop Recording Stop Recording Stop Recording Stop Recording Keep Recording St
57. 11 Maintenance Interactive Mode Type TDA200 Version004 001 Region000 000 Note The above screen output appears only when all the trunk cards mounted on your PBX LCOT8 cards Document Version 2 1 2008 04 Installation Manual 97 98 4 2 KX TDE and KX TDA Series PBX Programming for DPT Integration Example Settings 2 Program the PBX to direct incoming trunk calls to an operator and to then direct those calls to the VPS when the operator does not answer 1 Program the PBX so that incoming trunk calls are directed to an operator DIL feature a Goto the CO amp Incoming Call DIL Table amp Port Setting screen b Assign the DIL Destination for each time mode and trunk to a specific extension number operator extension C Click Apply to save the changed data KX TDA Maintenance Console 10 CO amp Incoming Call 2 DIL Table amp Port Setting oxi E File Connect Tool Utility Window Help 161 D m amp 2 51 1 Configuration 2 System 3 Groups 4 Extension 5 Optional Device 6 Feature 7 TRS 8 ARS 9 Private Network 10 CO amp Incoming Call 1 CO Line Setting 2 DIL Table amp Port Setting 3 DID Table 4 Miscellaneous 9 11 Maintenance BB A I m DD TE DL cLitorDi DIL Destination Card Type Trunk Incoming Tenant VM Trunk Property Type Day Lunch Break Night Number Group No
58. 113 113 114 114 115 115 116 116 117 117 118 118 119 119 120 120 121 121 122 122 z 12 E Select All Clear All Select the extensions for which you would like to create mailboxes then click Next 164 Installation Manual Document Version 2 1 2008 04 6 1 2 Quick Setup Note Each extension name retrieved from the PBX is stored in the respective subscriber s mailbox settings Extension names can be retrieved from the following PBXs KX TDE series KX TDA series PBXs MPR version 2 21 or higher KX TD500 with software production date code 040901 or later KX TD500C Q951AB or higher KX TD500RU Q971AB or higher all other Q271AD or higher Mailboxes will be created during Auto Configuration The number of digits used for mailbox numbers is 2 to 5 digits depending on PBX programming The Message Manager mailbox General Delivery Mailbox number will be 98 998 9998 or 99998 The System Manager mailbox number will be 99 999 9999 or 99999 If both 3 digit and 4 digit extension numbers are used by the PBX the VPS will use 4 digit mailbox numbers by default When creating mailbox numbers for 3 digit extensions a 0 will be added to the end of each mailbox number Example of 3 digit extension numbers converted to 4 digit mailbox numbers Extension Numbers Mailbox Numbers 201 2010 202 2020 203 2030 2000 2000 2001 2001 2002 2002 e Itis possible to program the VPS to allow mailbox numbers
59. 2 Busy Tone The extension dialled is busy Reorder Tone An invalid extension number is dialled or the call is inadver 3 tently connected to another Voice Mail port also heard when no DTMF receiver is available to the Voice Mail extension DND The extension dialled has set the Do Not Disturb feature 4 DND 5 Answer The extension dialled is answered Forwarded to Voice Mail The extension dialled is forwarded to Voice Mail and another 6 Ringing Voice Mail port is able to answer This lets the first Voice Mail port usually an Auto Attendant send the call to the other Voice Mail port Forwarded to Voice Mail The extension dialled is forwarded to Voice Mail and no other 7 Busy Voice Mail ports are available to accept the call This signals the Voice Mail port usually Auto Attendant to let the caller leave a message 8 Forwarded to Extn The extension dialled is forwarded to another non Voice Mail extension 9 Confirmation Tone The Message Waiting Lamp On or Message Waiting Lamp Off code is dialled successfully Disconnect The caller disconnects The telephone company must set a 9 CPC signal to the PBX line for this signal to work for trunk calls Digit Translation Table Parameters These parameters allow PBXs that have a fixed Follow on ID sequence to be used with the VPS For example a Follow on ID sequence of X X X 1001 can be changed to 61001 by using these parameters nter Digit Timeout This parameter defines t
60. 2 KX TDE and KX TDA Series PBX Programming for DPT Integration 95 4 2 1 Installing Prompt Data for the VM Menu Feature 104 4 3 KX TE Series PBX Programming for APT Integration eene 105 4 4 KX TD Series PBX Programming for DPT Integration 110 4 4 1 KX TD Series PBX Programming via the Manager s Extension 110 4 4 2 KX TD1232 Series PBX Programming via the Operating and Maintenance Tool 111 4 5 KX TD500 PBX Programming for DPT Integration 113 4 6 KX TA Series PBX Programming for APT Integration 117 4 7 Completing the PBX VPS Connection eese nnn 119 5 PBX Programming for Inband Integration KX TVM50 only 121 5 1 Guidelines for Inband Integration 122 5 1 1 What is Inband Integration lola 122 5 1 2 When to Use Inband Integration ca eer pe deest Lecco htt ale itt kind ara d 122 5 1 3 PBX Requirements for Inband Integration 122 5 2 PBX Settings for Inband Integration reni 125 5 2 1 General Guidelines and Definitions nennen 125 5 2 2 Glopal Parameters
61. 2008 04 2 15 2 Wall Mounting the AC Adaptor 4 Mount the AC adaptor as shown Document Version 2 1 2008 04 Installation Manual 79 2 15 2 Wall Mounting the AC Adaptor Wall Mounting Template for AC Adaptor Please copy this page and use as a reference for wall mounting the KX TVM50 Install a screw here Install a screw here Note When you print out this page the dimensions of the wall mounting template may deviate slightly from the measurements indicated in the template Confirm that the markings on the printed page reflect the measurements indicated in the template 80 Installation Manual Document Version 2 1 2008 04 2 15 2 Wall Mounting the AC Adaptor Please copy this page and use as a reference for wall mounting the KX TVM200 Install a screw here Install a screw here Note When you print out this page the dimensions of the wall mounting template may deviate slightly from the measurements indicated in the template Confirm that the markings on the printed page reflect the measurements indicated in the template Document Version 2 1 2008 04 Installation Manual 81 2 15 2 Wall Mounting the AC Adaptor 82 Installation Manual Document Version 2 1 2008 04 Section 3 Installing KX TVM Maintenance Console This section explains how to install KX TVM Maintenance Console on a PC Document Version 2 1 2008 04 Installation Manual 83 3 1 Overview 3 1 Overview After wall
62. 5 PBX Connections 62 PBX Environment 126 PBX Parameters 126 PBX Requirements for Inband Integration 122 PBX Settings for Inband Integration 125 PC Connection 64 Program Mode 90 Q Quick Setup 160 R Recommendations for System Configuration 21 Removing the Dummy Cover Plates 46 Removing Attaching the Front Cover 43 Restarting the VPS 192 S Screened Transfer from an SLT 123 Securing the Cables 70 Sequences for Voice Mail Integration 130 Single Line Tip Ring Port Circuits 122 Specifications 29 Standard Buttons 90 Starting KX TVM Maintenance Console 87 Starting Quick Setup 161 Starting Up 160 System Components 38 System Connection Diagram 19 System Requirements 85 T Transfer to Outside Parameters 129 U Unpacking 35 USB Connection 64 Using Quick Setup 162 V Voice Mail Integration 24 Wall Mounting 73 Wall Mounting Template for AC Adaptor 80 Wall Mounting the AC Adaptor 77 Wall Mounting the VPS 73 What is APT DPT Integration 92 What is Inband Integration 122 When to Use APT DPT Integration 92 When to Use Inband Integration 122 Wiring Precautions 32 Document Version 2 1 2008 04 Installation Manual 197 232 mm Install a Install a Screw here screw here Wall Mounting Template for KX TVM50 Note When you print out this page the dimensions of the wall mounting template may deviate slightly from the measurements indicated in the template Confirm that the marki
63. 55 I mi Interactive Mode Type TDA200 Iversion004 001 Region000 000 4 Program the PBX so that it will direct intercepted calls to the VPS a Goto the Groups VM DTMF Group System Setting screen b Select None Answer by Mailbox or AA as the parameter for Intercept Routing to the VPS Sequence This parameter determines which DTMF command the PBX will send to the VPS in order to select the desired service AA VM Custom Service etc If using a Custom Service select None Document Version 2 1 2008 04 Installation Manual 135 5 3 KX TDE and KX TDA Series PBX Programming for Inband Integration C Click Apply to save the changed data Eile Connect Tool Utility M DTMF Group 1 Window Help 18 x Cw Bs 1 Configuration E 2 System 3 Groups ww 1 Trunk Group Description Value 2 Extension Group 3 Call Pickup Group PAD to Extension Ringback Tone 4 Paging Group VM DTMF Command 5 Incoming Call Distribution Gi x B Extension Hunting Group Recording Message 7 NM DPT Group Listening Message E 8 VM DTMF Group 1 System Setting Switchingto AA 2 Group Setting Switching to VM 9 PS Ring Group E 4 Extension Timing 5 Optional Device DTMF Length for VM ms 6 Feature E 7 TRS Inter digit Time ms 8 ARS Waiting Time before Sending Follow on ID 9 Private Network amp 10 CO amp Incoming C
64. 8 GHz Intel Pentium microprocessor HDD 40 MB of available hard disk space RAM 1 GB of available RAM Password Security To maintain system security a password is required to perform system programming We recommend changing the default password the first time you access the VPS via KX TVM Maintenance Console The default password can be changed by running the Quick Setup utility see 6 1 2 Quick Setup or by selecting System Security Administrator Password Warning to the Administrator regarding the system password 1 To avoid unauthorised access VPS settings which could result in fraudulent dialling do not disclose the password 2 Please inform the customer of the importance of the password and the possible dangers if it becomes known to others Please change the password periodically To prevent unauthorised access we strongly recommend selecting a long and random password If the system password is forgotten you have to reset the VPS to its factory defaults and reprogram it Z ote Programmer Code if set is required to start KX TVM Maintenance Console You can set or delete the Programmer Code by selecting Utility Programmer Code If no code is set the KX TVM Maintenance Console can be started and used but a password is required to connect to the VPS and change VPS settings Document Version 2 1 2008 04 Installation Manual 85 3 2 KX TVM Maintenance Console Installation Installing KX TVM Mai
65. Button Assignment via PC Programming 7 2 2 Button Assignment via PC Programming KX TE series PBX users can assign buttons via PC programming Follow the procedure below to assign each button 1 Goto the 2 Extension 4 Flexible Buttons screen 2 Select the desired CO button 1 Select LCS from the menu 2 Click OK to save the button 3 Select the desired CO button 1 Select LCS Cancel from the menu 2 Click OK to save the button 4 Select the desired CO button 1 Select 2 way Record from the menu 2 Enter the extension number of the VPS 3 Click OK to save the button 5 Select the desired CO button 1 Select 2 way Transfer from the menu 2 Enter the extension number of the VPS 3 Click OK to save the button 4 Select the desired CO button a Select Voice Mail Transfer from the menu b Enter the extension number of the VPS C Click OK to save the button zie KX TA Maintenance Console 2 Extension 4 Flexible Buttons File Connect View Utility Window 1 System GRE 24 Flexible Buttons 2 Extension 7 OK x LES m e a E 1 Main Extension jack CO buttons PF buttons Personal Speed Dialing 12 Les F12 Not Stored 11 LCS Cancel F11 Not Stored 10 2 way Record Extension Number 107 F10 9 Not Stored 2 way Transfer Extension Number 107 F9 8 Not Stored 8 Voice Mail Transfer VM Extension Number 107 F8 7 Not Stored T Single CO
66. Call Transfer to Outside Answer Mode Specifies the answering method the VPS uses to recognise whether the destination party has answered the transferred trunk call Ignore Received First DTMF If the PBX sends a DTMF signal to the VPS when the VPS attempts to transfer a call to an outside telephone set this parameter to Enable Document Version 2 1 2008 04 Installation Manual 129 5 2 3 PBX Parameters Sequences for Voice Mail Integration 130 Use the KX TVM Maintenance Console software to program the following sequences using the sequence codes listed here TD612 T1232 TDE PBX Type T308 Seres 96 T336 10816 Other Manu T616 TA Series TD1232 Series facturers TD308 Operator Transfer FTX FTX FTX FTX FTX FTX FTX FX Sequence Extension Trans FTX FTX FTX FTX FTX FTX FTX FX fer Sequence Alternate Exten FTX FTX FTX FTX FTX FTX FTX FX sion Transfer Se quence Reconnect Se F quence on Busy Reconnect Se F F F F F quence on No An swer Reconnect Se F F F F F F F F quence on Refuse Call Light On Se N A T701X T 91X TxX9X T701X T701X TX701X quence for Mes sage Waiting Lamp Light Off Se N A T702X T 90X T4OX T700X T700X TX700X quence for Mes sage Waiting Lamp Call Waiting Se N A 2 N A N A 1 1 1 quence Release Se N A F N A N A F F F quence for Call Wa
67. Click Apply to save the changed data Es KX TDA Maintenance Co Eile Connect Tool stem 4 Timers amp Counters 1 C0 Extension Utility Window Help ed s 2 System 1 Date amp Time Daylight Savir 2 PBX Operator Description Value 3 BGM Music on Hold E 4 Timers amp Counters Intercept Timer S 1 C0 Extension Hold Recall Timer s 50 2 DISAJDPH CONF T Rem 3 Miscellaneous Transfer Recall Timer 50 H 5 Time Service Call Park Recall Timer s 60 E 5 Numbering Plan E 7 Class of Service Forced CO Line Disconnect Timer for Hold Recall min 30 E 8 Ring Tone Patterns Hot Line Pickup Dial Start Timer s 1 9 System Options 10 CTI Extension First Digit Timer s 10 6 11 Audio Gain Extension Inter Digit Timer s 10 E 3 Groups 4 Extension Analog CO First Digit Timer to Mute Caller s Voice during Dialing s This Timer is not for TRS 10 9 S Optional Device Analog CO Inter Digit Timer to Mute Caller s Voice during Dialing s This Timer is not for TRS 5 6 Feature 37 TRS Call Duration Start Timer for Analog s 0 HI B ARS Extension PIN Lock Counter 9 Private Network 10 CO amp Incoming Call Automatic Redial Repeat Counter 4 88 11 Maintenance Automatic Redial Waiting Time before the Called Party Answers x 10 s 3 Automatic Redial Mute Off Timer for Analog CO s 2
68. Click OK or Apply Repeat these steps for each extension all ada Document Version 2 1 2008 04 Installation Manual 185 7 3 2 Button Assignment via PC Programming 186 Installation Manual Document Version 2 1 2008 04 Section 8 System Maintenance This section describes how to perform common maintenance procedures Document Version 2 1 2008 04 Installation Manual 187 8 1 Initialising the VPS 8 1 Initialising the VPS Initialising the VPS erases recorded messages and resets all settings to their default values System prompts including customised prompts are preserved There are 2 methods to initialise the VPS using KX TVM Maintenance Console and using the Mode Switch Initialising the VPS with KX TVM Maintenance Console 1 Select Utility System Initialise Restart Initialise System Maintenance Console Ver 2 0 Mode File Connect Edit View GoTo Utility Help m 5 Disconnect Quick Setup ba 2 E 33 Fy 33 da 8 Sg Shortcuts System Back Up D System Prompts Customization B dd Line Status Mailbox Settings System Trace 9 Initialise System Initialise System A Restart System System Mainten amp Diagnostic gt Programmer Code B Commands Software Version fi LAN Settings Service Settings Default Parameters Class Of Service PORT TRUNK Service Set Language a Profile Setup System Parameters 2
69. Connecting to the PBX 2 9 PBX Connections 2 9 1 Connecting to the PBX One jack of the VPS can be connected to 1 jack of the PBX For APT DPT Integration use a 4 conductor cable to connect the VPS and PBX For Inband or No Integration KX TVM50 only use a 2 conductor T and R cable 4 Conductor Cable U a E m a AS a Modular Connection Outer Pins G GREEN Inner Pins Y YELLOW RJ 11 Terminal wire RJ 11 L 5 E lt T 4 C 7 R 3 H 2 62 Installation Manual Document Version 2 1 2008 04 2 9 2 Modular Plug Connection 2 9 2 Modular Plug Connection Insert the modular plug of each telephone cord into an available modular jack of the VPS Note When VPS and PBX use APT or DPT Integration use 0 5 mm telephone cords The maximum length of each telephone cord connecting the VPS and PBX should be under 100 m KX TVM50 9 9 ed y Q KX TVM200 Document Version 2 1 2008 04 Installation Manual 63 2 10 1 USB Connection 2 10 PC Connection A PC connected to the VPS can be used to program various VPS settings 2 10 1 USB Connection An on site PC can be connected to the VPS via USB I jJ oma omna 060 meo OUD orna ona
70. Group 3 Call Pickup Group 4 Paging Group 5 Incoming Call Distribution Gi 6 Extension Hunting Group 7 NM DPT Group E 8 Group 1 System Setting 2 Group Setting 9 PS Ring Group 4 Extension 5 Optional Device 6 Feature 7 TRS 8 ARS S Private Network 10 CO amp Incoming Call 11 Maintenance 8 8 I m m Description PAD to Extension Ringback Tone VM DTMF Command Recording Message Listening Message Switching to AA Switching to Timing DTMF Length for VM ms Inter digit Time ms Waiting Time before Sending Follow on ID Waiting Time before Sending vM DTMF Status Signal Others Call Waiting on Group PAD to the YPS Sequence Intercept Routing to the VPS Sequence Mailbox for Extension Message Waiting Lamp Control gt Enable Answer by Mailbox nswer by Mailbox Extension Number By PBX Interactive Mode Document Version 2 1 2008 04 Type TDA200 Version004 001 Region000 000 Installation Manual 139 5 4 KX TE Series PBX Programming for Inband Integration 5 4 KX TE Series PBX Programming for Inband Inte gration The instructions in this section are for programming a KX TE series PBX via the Operating and Maintenance Tool To program a KX TE series PBX using the Manager Extension follow the instructions for KX TE series PBX programming by referring to 5
71. LCOT8 DIL 101 101 101 101 1 LCOTS DIL 101 101 101 1 LCOTS DIL LCOTS DIL LCOTS DIL LCOTE DIL LCOTS DIL LCOTS DIL Interactive Mode Type TDA200 Version004 001 Region000 000 2 Program the PBX so that unanswered calls to the operator are redirected to the VPS Intercept Routing No Answer feature a Goto the Extension Wired Extension Extension Settings screen b Assign the Intercept Destination for the operator s extension to a floating extension number VPS Port for each time mode Installation Manual Document Version 2 1 2008 04 4 2 KX TDE and KX TDA Series PBX Programming for DPT Integration C Click Apply to save the changed data E Maintenance Console 4 Extension 1 Wired Extension 1 Extension Settings Eile Connect Tool Utility Window D B 5205 ze E 1 Configuration 2 System E 3 Groups 4 Extension 51 1 Wired Extension 1 Extension Settings 2 FWD DND 3 Speed Dial 4 Flexible Key 5 Key 2 Portable Station 3 DSS Console 5 Optional Device 6 Feature T TRS 8 ARS S Private Network 10 CO amp Incoming Call 11 Maintenance Main Option 1 Option 2 Option 3 Option 4 Option 5 Option 6 FAD DND Reference Intercept Destination Extension Extension Name Number 20 characters Programmer Day Lunch Break Mailbox No 101 Ope
72. Manual 115 4 5 KX TD500 PBX Programming for DPT Integration d Assign an extension group number for the port Note Specify the extension group number 126 or 127 by default to which VM or AA is assigned Group numbers 1 to 128 are available to the VPS through additional programming Selecting VM has the same effect as selecting AA regardless of how the VPS is programmed e Click Apply to save the changed data Set Status to INS h 1 4 VPS DPT Port Assignment TVP No 1 m VPS Card 101 DHLC Type rve200 1 DN Refer Status No 1 1 4 VPS Port Assignment Apply Cancel Help 6 Tosetthe trunk features follow the instructions for Settings for the trunk features in 5 6 KX TD500 PBX Programming for Inband Integration Note f you want to use the features which utilise DID numbers e g Toll Saver DID Call Routing consult your dealer for information on sending DID numbers to the VPS 7 Connect the jack assigned in Step 4 to the VPS 8 Complete the PBX VPS connection by following from step 1 of 4 7 Completing the PBX VPS Connection 116 Installation Manual Document Version 2 1 2008 04 4 6 KX TA Series PBX Programming for APT Integration 4 6 KX TA Series PBX Programming for APT Integra tion Programming procedures and availability may vary by country area software version etc Refer to the documentation included with the PBX or cons
73. ND RETURN THIS UNIT TO YOUR DEALER DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT AND RECONNECT THE POWER FIRST TO PREVENT FIRE OR ELECTRICAL SHOCK DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE THIS UNIT IS EQUIPPED WITH AN EARTHING CONTACT PLUG FOR SAFETY REASONS THIS PLUG MUST ONLY BE CONNECTED TO AN EARTHING CONTACT SOCKET WHICH HAS BEEN INSTALLED ACCORDING TO REGULATIONS THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE CAUTION DANGER OF EXPLOSION EXISTS IF THE BATTERY IS INCORRECTLY REPLACED REPLACE THE BATTERY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE BATTERY MANUFACTURER DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER S INSTRUCTIONS SAVE THESE INSTRUCTIONS 4 Installation Manual Document Version 2 1 2008 04 Security Information Security Information We recommend observing the security precautions described in this section in order to prevent the following loss disclosure falsification or theft of user information unauthorised use of the VPS interference or suspension of service caused by an unauthorised party Note User information is defined as the following user names outside telephone numbers e mail addresses customised prompts mailbox messages user recorded greeting messages other user
74. Open Source Software Open Source Software is supplied based on the conditions of the Free Software Foundation s GPL and or LGPL and other conditions For information about GPL LGPL the collection of headers in the freeware header folder and other information about Open Source Software refer to the gpl txt and Igpl txt files in the open source folder the included CD ROM You can get the source codes licensed under GPL and LGPL For inquiries regarding the contents above consult your Sales Company or Dealer Also please note that software licensed under GPL and LGPL is not under warranty Declaration of Conformity Panasonic Communications Co Ltd declares that the KX TVM50E KX TVM200E and 5 KX TVM200NE are in compliance with the essential requirements and other relevant provisions of Radio amp Telecommunications Terminal Equipment R amp TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http doc panasonic de Contact to Authorised Representative Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany CE Document Version 2 1 2008 04 Installation Manual 7 Other Information For future reference Record the information in the space below for future reference Note The serial number of this product may be found on the label affixed to the side of the uni
75. Panasonic Installation Manual Voice Processing System Model No KX TVM 50 KX TVM200 TIT TAM Thank you for purchasing a Panasonic Voice Processing System Please read this manual carefully before using this product and save this manual for future use KX TVM50 KX TVM200 Version 2 1 Main Software Version 2 50 or later Document Version 2 1 2008 04 System Components System Components The Voice Processing System VPS consists of the following system components when fully equipped with all available optional cards KX TVM50 Model Description Main Unit KX TVM50 Voice Processing System Optional Cards KX TVM502 2 Port Hybrid Expansion Card KX TVM503 2 Port Digital Expansion Card KX TVM524 Memory Expansion Card KX TVM594 LAN Interface Card KX TVM296 Modem Card KX TVM200 Model Description Main Unit KX TVM200 Voice Processing System Optional Cards KX TVM204 4 Port Digital Expansion Card KX TVM296 Modem Card Installation Manual Document Version 2 1 2008 04 Important Safety Instructions Important Safety Instructions When using telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following Follow all product warnings cautions and instructions Read all the information contained in this manual Close and secure the front cover when t
76. Password for System Manager Up to 16 numeric digits Click to change password E Message Manager Access from Telephone Disable E Password for Message Manager Up to 16 numeric digits Click to change password m Subscriber E Minimum Password Length 0 16 digits 4 E Enable Login Failure Disconnection Enable E Login Failures before Disconnection 1 99 times 3 E Default Password for New Mailboxes Disable ta Default Password lt Back Cancel Help In this window you can change the Administrator System Manager and Message Manager passwords as well as other security related settings For more information refer to 2 8 System Security in the Programming Manual Edit each parameter as needed then click Next IMPORTANT To prevent unauthorised access we strongly recommend selecting a long and random password Do not carelessly reveal the password to other persons e Please change the password periodically 162 Installation Manual Document Version 2 1 2008 04 6 1 2 Quick Setup PBX Environment settings The next window displayed is the PBX Environment window x Parameter Value af PBX Environment E PBX KX TDA TDE B Integration Mode DPT B Maximum Extension Number Length 2 5 digits 3 E Extension Number of YPS Port 2 3 digits Click to edit Operator Transfer Sequence Up to 16 digits 0 9 0 RF T X FX E Extension Transfer Sequence Up to 16 digi
77. Properties 106 DHLC Pulse Type Off hook Time ype A Normal 1 50 ms Break Detection Flash Detection Timer 16 96 ms 208 1016 ms Flash Detection Yes C No LPR Version OK Cancel Help 3 Assignment of the ports to be connected to the VPS a Goto the 1 3 Extension Port Assignment screen b Select the appropriate VPS card 101 DLC DHLC in the Card No menu C Setthe attribute of the valid ports to be connected to the VPS to VPS DPT d Click Apply to save the changed data No te All parameters except for Attribute will disappear and the DN Directory Number will be cleared 1 3 Extension Port Assignment Card No 101 DHLC Port NO Attribute Tel Type DN Group No Parallel Status ves orn al E E E ifroorn E s es esce sj VPS DPT DN Refer 1 3 Extension Port Assignment OK Apply Cancel Help 114 Installation Manual Document Version 2 1 2008 04 4 5 KX TD500 PBX Programming for DPT Integration 4 Assignment of the VPS card and its model a Goto the 1 4 VPS DPT Port Assignment screen b Select the corresponding equipment number in the TVP No menu C Select your VPS model in the Type menu KX TVM50 Select TVP200 1 KX TVM200 AL NZ SP NL JT G SE Select TVP200 1 All other KX TVM200 models Select TVP300 d Select the card 101 DLC DHLC for jacks 1 8 201 DLC DHLC for
78. Recording Mode C KeepRec StopRec C Enable Disable English C Option LCS Password 3 Digits EE Station Lock Password ISDN Bearer Mode 3 Digits Automatic JOG Dial Speed CLIPICOLP Number Max 16 Digits Automatic ic allLog incorin Normal J Public 9 9 Fino Ovenwrite Mode Yes Private Lock Password 3 Digits 4 2 Extension Line 1 2 OK Apply Cancel Help 4 Settings for the trunk features Program the appropriate trunk feature settings depending on how your customer plans to use the VPS The VPS answers all incoming trunk calls promptly See Example Settings 1 later in this section The VPS answers when the operator does not take the call after a specified number of rings See Example Settings 2 later in this section The VPS answers when an extension user does not take the call after a specified number of rings See Example Settings 3 later in this section Document Version 2 1 2008 04 Installation Manual 149 5 6 KX TD500 PBX Programming for Inband Integration 150 Example Settings 1 Program the PBX so that all trunk calls are directed to the VPS DIL feature 1 Goto the 4 1 Trunk Line screen 2 Assign the Destination for each time mode and trunk to a specific extension number VPS port 3 Click Apply to save the changed data Note e Specify the FDN for the extension group to which VM or AA has been assigned Set the First Ring Delay Timer settin
79. Relevant sections from the Manager s Manual are listed throughout this manual for your reference Subscriber s Manual The Voice Processing System Subscriber s Manual describes how subscribers can access commonly used VPS features and functions with their extensions and mailboxes Relevant sections from the Subscriber s Manual are listed throughout this manual for your reference Glossary The Voice Processing System Glossary is an alphabetical listing of features terms and abbreviations as well as their definitions Note e This manual may refer to products not available in your country area Model number suffixes are omitted throughout this manual ForKX TD500 KX TDE series and KX TDA series PBXs the term trunk used in this manual indicates a trunk group e The term beeper is used in this manual to refer to a pager Trademarks 10 Microsoft Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries All other trademarks identified herein are the property of their respective owners Microsoft product screen shot s reprinted with permission from Microsoft Corporation Installation Manual Document Version 2 1 2008 04 Precautions for Users in the United Kingdom Precautions for Use
80. S connection 6 Document Version 2 1 2008 04 Start KX TVM Maintenance Console see 3 2 KX TVM Maintenance Console Installation Using KX TVM Maintenance Console initialise the PBX see 8 1 Initialising the VPS Start the Quick Setup utility and proceed with Quick Setup see 6 1 2 Quick Setup Select Utility in the menu bar Select Line Status KX TYM Maintenance Console Yer 2 0 Mode i File Connect Edit View GoTo Utility Help amp amp Disconnect Quick Setup bd 2 _ i 43 l3 33 SRO Sirius Sven pack Up 5 Display the current port configuration and the condition of each port System Prompts Customization Mailbox Settings System Trace System Maintenance System Initialise Restart gt Class Of Service PORT TRUNK Service Diagnostic Programmer Code B Commands Software Version f LAN Settings Service Settings Default Parameters Set Language Profile Setup System Parameters Make sure each line connecting the PBX and VPS is displayed as Ready 1 Line Status E Port Activity List Open Line Close Line E Status Port IT Port 01 SF Ready Port 02 SF Ready Port 03 Ready Port 04 Ad No card Port 05 Ad No card Port 06 Ad No card Port 07 E No card Port 08 as No card Port 09 Ad No card Port 10 Ad No card Port 11 Ad No card Port 12 Ad No card Port
81. TVM Maintenance Console make sure subscribers do not change any of their mailbox settings otherwise programmed settings may not be saved properly 3 Work with the Message Manager perhaps a receptionist or supervisor to make sure he or she understands the system as well as his or her responsibilities as the Message Manager This will save you time in the long run Show the Message Manager how to record system greetings Refer to 3 6 Recording Messages in the Manager s Manual Show the Message Manager how to transfer General Delivery Mailbox messages Refer to 3 2 Managing the General Delivery Mailbox in the Manager s Manual 6 1 2 Quick Setup The Quick Setup utility allows you to set essential VPS parameters quickly and easily It is particularly useful when configuring the VPS for the first time or after initialising the VPS The following settings can be programmed with the Quick Setup utility System Security settings PBXEnvironment settings Mailbox settings Port Trunk settings Date and Time settings Note Set the desired parameters in each screen then click Next or Back to go to the desired screen Each screen of the Quick Setup utility must be completed in order for the settings to take effect screen shots in this section are examples of the KX TVM200 Settings shown in the screen shots in this section are examples only and may vary depending on the type or settings of the connected PB
82. VM1 APT ports Jack 2 Jack 1 Panasonic P3 L Note Amaximum of 2 VPS jacks can be connected to the PBX 26 Installation Manual Document Version 2 1 2008 04 1 2 2 Connection Examples KX TVM50 Inband No Integration When using Inband No Integration VPS jacks are connected to the SLT ports of the PBX Each VPS jack provides 1 VPS port and can handle 1 call per port Connection Example Factory installed Jacks and KX TVM502 x 2 Inband No Integration Mode PBX KX TDA30 KX TVM50 SLC8 Card KX TVM502 KX TVM502 ee Jack 1 Jack 2 Jack 6 Y Jack 5 9 e k Jack 4 Jack 3 Q Document Version 2 1 2008 04 Installation Manual 27 1 2 3 Connection Examples KX TVM200 1 2 3 Connection Examples KX TVM200 DPT Integration The KX TVM200 supports DPT Integration only therefore it must be connected to the digital extension ports of the PBX Each VPS jack provides 2 VPS ports and can handle 1 call per port Note e For DPT Integration the lowest numbered jack of the VPS must be connected to the lowest numbered port of the Voice Mail group assigned through PBX programming Connection Example KX TVM204 x 6 DPT Integration Mode PBX KX TDA100 KX TVM200 DLC16 Card Assigned as VM DPT ports Jack 8 Jack 12 Jack 11 Jack 10
83. VPS before connecting the caller The VPS responds by playing that subscriber s personal greeting This operation is sometimes called Call Forward to Mailbox Without this feature the VPS cannot immediately play the called extension s greeting message when the line is busy or there is no answer because the VPS does not know which mailbox to send the caller to 124 Installation Manual Document Version 2 1 2008 04 5 2 2 Global Parameters 5 2 PBX Settings for Inband Integration 5 2 1 General Guidelines and Definitions In order for the VPS and PBX to communicate properly certain settings of both the VPS and PBX should be set to the same values Programming procedures and availability may vary by country area Consult your dealer for more information 5 2 2 Global Parameters Global parameters are hardware settings that affect integration with the PBX There is no need to change these settings in a typical installation Only change these parameters when connecting the VPS to a PBX other than a KX T series PBX Each port on the VPS should match the type of signalling the PBX expects If you need to change these settings for the VPS referto 2 6 1 Global Parameters in the Programming Manual and refer also to the documentation included with the PBX Flash Time The minimum length of time that the PBX requires to recognise a hookswitch flash recall Select an amount that is equal to or greater than the PBX s setting CPC Signal Calling Pa
84. Wall Mounting the VPS Do not block the openings of the unit Allow space of at least 20 cm above and 10 cm on the sides of the unit sure that the wall behind the unit is flat and free of obstructions so that the openings on the back of the unit will not be blocked Be careful not to drop the unit 74 Installation Manual Document Version 2 1 2008 04 2 15 1 Wall Mounting the VPS Mounting on a Concrete or Mortar Wall CAUTION When driving the mounting screws into the wall be careful to avoid touching any metalwork metal wire laths etc conduits or electrical cables buried in the wall 1 Place the appropriate wall mounting template found on the last 2 pages of this manual on the wall to mark the locations where the 3 screws need to be placed KX TVM50 KX TVM200 232 mm 2 Install 3 anchor pes user supplied in the wall Hammer m cea pon 29 mm 3 Install the screws included in the wall Ep Drive the screw to this position Document Version 2 1 2008 04 Installation Manual 75 2 15 1 Wall Mounting the VPS 76 4 Mount the unit as shown 0 n a 9 90 E 1 o o Do not block the openings of the unit Allow space of at least 20 cm above and 10 cm on the sides of the unit Make sure that the wall behind the unit is flat and free of obstructions so that the openings on the back
85. X the software version etc 160 Installation Manual Document Version 2 1 2008 04 6 1 2 Quick Setup Starting Quick Setup Start KX TVM Maintenance Console and connect to the VPS refer to 3 3 Starting KX TVM Maintenance 1 2 3 Console Click Utility Quick Setup in the menu bar File Connect Edi View GoTo Utility Help Quick Setup System Back Up 4 v System Prompts Customization Line Status Mailbox Settings System Trace System Maintenance System Initialise Restart Class Of Service Diagnostic 4 Programmer Code B Commands Software Version f LAN Settings Service Settings Default Parameters PORT TRUNK Service Set Language 3 Profile Setup System Parameters Click OK when the message is displayed KX TYM Maintenance Console er 2 0 x All lines will be closed immediately Press OK to continue or CANCEL to abort DE lt Document Version 2 1 2008 04 d i333 33 3 BME Installation Manual 161 6 1 2 Quick Setup Using Quick Setup System Security settings After you click Quick Setup the System Security window appears Parameter Value m Administrator E Password Up to 16 ASCII characters Click to change password E Login Failures before Disconnection 1 99 times 3 E System Manager Access from Telephone Disable E
86. a Y Q sw e 413 Delayed Ringing Lunch CO Line Number 1 Copy Ringing for incoming CO calls Outgoing Call Jack Extension Day Night Lunch Ring Start rime Ring Start time Ring Start rime Night Lunch Immediate Immediate Immediate lt 01 101 02 102 03 103 04 05 06 116 117 118 DT Os 8901010180 FX CI OVO CI DR CJ DLE EI 0 0 3I RII D D DILE HI Xp XI XI XI XI X XI XI XI XI XI XI XI X X XI XI XI XI XI XI SI XI XI XE XE XI XI XI XI XI XI XI XI XI XI XI XI XI XI XI XI XI XI SI XI XI SI Xp XI X X X XI X XI X X X X X X X X XI XI X XI XI XI XI XI O O O O n Li O O D O O O type detail Normal Normal Normal Normal Normal Normal Normal Normal Narmal Normal Normal Narmal Normal Normal Narmal Normal Normal Narmal Normal Normal Normal Normal Normal Normal Ifthe VPS is only answering calls not answered by user extensions Go to the 3 CO 2 Incoming Outgoing screen Program lines to ring user extensions immediately for all time modes To give users time to answer the call before the VPS picks up we recommend setting the delay to a few seconds for each extension connected to the VPS Set a different delay time Document Version 2 1 2008 04 Installation Manual 143 5 4 KX TE Series PBX Programming for Inband Integration 144 for each extension
87. aaaaaaaa a Immediate Immediate X XI XI XI XI XI XI XI Xl Xl XI XI XI XI XI XI XI XI XI Il xl I gx Normal Normal Normal Normal Normal Normal Normal Normal Normal Normal Normal Normal Installation Manual Normal Document Version 2 1 2008 04 5 5 2 KX TD Series PBX Programming via the Operating and Maintenance Tool 5 5 KX TD Series PBX Programming for Inband Inte gration For KX TD500 programming refer to 5 6 KX TD500 PBX Programming for Inband Integration DPT Integration is recommended when using the VPS with the KX TD612 KX TD816 or KX TD1232 however Inband Integration is necessary when the software version of the PBX does not support DPT Integration Programming procedures and availability may vary by country area software version etc Refer to the documentation included with the PBX or consult your dealer for more information 5 5 1 KX TD Series PBX Programming via the Manager s Exten sion For KX TD500 programming refer to 5 6 KX TD500 PBX Programming for Inband Integration Select a maximum of 2 extension ports to be connected to the VPS Plug each extension into a Voice Mail port Go to System Program 602 and assign the Voice Mail extensions to a different extension group By default all extensions are in Extension Group 1 Go to System Program 106
88. after a specified time See Example Settings 3 later in this section Make sure all installation and line connections have been done as described in Section 2 Installation Connect the jack assigned in Step 2 to the VPS Complete the PBX VPS connection by following from step 1 of 4 7 Completing the PBX VPS Connection Installation Manual Document Version 2 1 2008 04 4 2 KX TDE and KX TDA Series PBX Programming for DPT Integration Example Settings 1 Program the PBX so that all trunk calls are directed to the VPS DIL feature 1 Goto the CO amp Incoming Call DIL Table amp Port Setting screen 2 Assign the DIL Destination for each time mode and trunk to a floating extension number VPS Port 3 Click Apply to save the changed data Calls received on the assigned trunks will be directed to the VPS The VPS will answer those calls using the service AA VM Custom Service etc assigned to each VPS port through VPS programming KX TDA Maintenance Console 10 00 amp Incoming Oall 2 DIL Table amp Port Setting E File Connect Tool Utility Window Help m 8 x gm ms 2 System E 3 Groups DID TE DL cuforDi 4 Extension H 5 Optional Device DIL Destination 6 Feature Card Type Trunk Tenant VM Trunk E 7 TRS Property Day Lunch Break Number Group No 9 8 5 S Private Network E 10 C0 amp Incoming Call 1 CO Line Setting 2 DIL Table amp Port Setting 3 DID Table 4 Miscellaneous 9
89. all Waiting Time before Sending DTMF Status Signal 11 Maintenance Others Call Waiting on Group Enable PAD to the VPS Sequence Answer by Mailbox Intercept Routing to the VPS Sequence Answer by Mailbox X Mailbox for Extension Extension Number Message Waiting Lamp Control By PBX mi Interactive Mode TDA200 Mersion004 001 Region000 000 136 Installation Manual Document Version 2 1 2008 04 5 3 KX TDE and KX TDA Series PBX Programming for Inband Integration Example Settings 3 Program the PBX to direct incoming trunk calls to an Incoming Call Distribution ICD group and to then direct those calls to the VPS when they are not answered 1 Program the PBX so that incoming trunk calls are directed to an ICD group DIL feature a Goto the CO amp Incoming Call DIL Table amp Port Setting screen b Assign the DIL Destination for each time mode and trunk to a specific extension number floating extension number of the ICD group C Click Apply to save the changed data Maintenance Connect Tool Utility Window Help sole 10 CO amp Incoming Call 2 DIL Table amp Port Setting 15 x la x D a amp 1 Configuration 2 System 9 3 Groups E 4 Extension 5 Optional Device 6 Feature 7 TRS 8 ARS 9 Private Network 2 10 CO amp Incoming Call 1 C0 Line Setting 2 DIL Table amp Port Setting 3 DID Table 4 Miscellaneous
90. asonic PBXs to use Inband Integration with the VPS Section 6 Configuring the System This section explains how to configure the VPS for basic operation Section 7 Configuring VPS Features via PC Programming This section explains how to configure the PBX via PC Programming to use certain VPS features Section 8 System Maintenance This section describes how to perform common maintenance procedures Index An alphabetical listing of features and terms as well as the page numbers of related sections About the Other Manuals Along with this Installation Manual the following manuals are available Feature Manual The Voice Processing System Feature Manual is an overall reference describing VPS features It explains what the VPS can do and how to obtain the most of its many features Sections from the Feature Manual are listed throughout this manual for your reference Programming Manual The Voice Processing System Programming Manual is an overall reference for programming the VPS using KX TVM Maintenance Console It explains how to use KX TVM Maintenance Console and obtain the most out of system administration Sections from the Programming Manual are listed throughout this manual for your reference Document Version 2 1 2008 04 Installation Manual 9 Introduction Manager s Manual The Voice Processing System Manager s Manual describes the programming and maintenance features available to the System Manager and Message Manager
91. bers stored in the VPS can be up to 8 digits long allowing you to create mailboxes for extensions of PBXs in the private network Note Centralised Voice Mail is compatible with KX TDE series PMMPR version 2 0 or higher and LPR version 5 0 or higher and KX TDA series PBXs For KX TDA compatibility information consult your dealer Refer to the documentation of the KX TDE or KX TDA series PBX for more information The following is an overview of the VPS programming required to use the VPS as a Centralised Voice Mail system 1 Use Quick Setup to configure basic VPS parameters see 6 1 2 Quick Setup 2 During Quick Setup use Auto Configuration to create mailboxes based on the extension settings of the PBX connected directly to the VPS 3 Use the MBXM 1 command to change the Mailbox No Length Mode to Flexible and allow mailbox numbers of mixed length to be created see 6 2 1 Changing the Mailbox No Length Mode 4 Change the maximum length of mailbox numbers max 8 digits see 6 2 2 Changing the Maximum Length of Mailbox Numbers to match the number of digits that are dialled when calling extensions connected to the private network 5 Manually create mailboxes for extensions of the networked PBXs see 2 1 1 Mailbox Settings Screen in 174 the Programming Manual Note When storing extension numbers for extensions connected to networked PBXs that use PBX codes enter the TIE line access number the PBX code and t
92. ck 07 VPS Port 1 107 Jack 07 VPS Port 1 107 Jack 07 VPS Port 1 107 Jack 07 VPS Port 1 107 Jack 15 Port 3 115 Jack 15 Port 3 115 Jack 15 VPS Port 3 115 Jack 15 Port 3 115 La li Fani detail Jack 07 5 Port 1 107 Jack OF VPS Port 1 107 Jack 07 VPS Port 1 107 Jack 07 VPS Port 1 107 Jack 15 VPS Port 3 115 Jack 15 3 115 Jack 15 VPS Port 3 115 Jack 15 VPS 3 115 Jack 07 VPS Port 1 107 Jack 07 WPS Port 4 107 Jack 07 WPS Port 1 107 Jack 07 VPS Port 4 107 Jack 15 MPS Port 3 115 Jack 15 VPS Port 3 115 Jack 15 MPS Port 3 115 Jack 15 MPS Port 3 115 Installation Manual 107 4 3 KX TE Series PBX Programming for APT Integration b Ifthe VPS is only answering calls not answered by the operator Operator Backup Go to the 3 CO 2 Incoming Outgoing screen Program lines to ring operator extensions immediately for all time modes To give the operator time to answer the call before the VPS picks up we recommend setting the delay to a few seconds for each extension connected to the VPS Set a different delay time for each extension connected to the VPS Finally go to the 3 CO 1 Line Mode screen and set all trunk types to Normal Click Apply to save the changed data 3 CO 2 Incoming Outgoing K omaj Q sw 413 Delayed Ringing Lunch Jack
93. cted enter the VM Port floating extension number in Ext No or Floating Ext No When Two way Transfer is selected you can enter the extension number of a desired destination under Extension Number of Mailbox If no extension number is assigned you will have to enter an extension number each time you use the Two way Transfer feature 4 Repeat these steps for each extension 5 Click Apply to save the settings ai Document Version 2 1 2008 04 Installation Manual 179 7 2 1 Live Call Screening Assignment via PC Programming 7 2 KX TE Series Programming for VPS Features 7 2 1 Live Call Screening Assignment via PC Programming KX TE series PBX users can program Live Call Screening features via PC programming Follow the procedure below to assign each feature 1 Goto the 2 Extension 2 Feature Settings screen 180 2 Under LCS Password 1 To set the LCS Password enter a 3 digit number using 0 9 2 Tocancel the LCS Password delete the 3 digit number 3 Click Apply to save the setting 262 Extension 2 Feature settings Y cQ Data Line Remote Log in Page 1 MW for Another Page 2 28563 Paging Monitored 10 x LCS Extension Security Extension Override o E a x Log out Ext Lock lock Deny PT set Password 101 102 103 104 05 105 06
94. dure below to program the VPS card s for DPT Integration Programming procedures and availability may vary by country area software version etc Refer to the documentation included with the PBX or consult your dealer for more information 1 Assignment of the VPS card to be connected to the VPS Note Ifthe VPS card to which the VPS will be assigned is already installed in the KX TD500 proceed to step 2 If installing a new VPS card begin with step 1 a Goto the 1 1 Slot Assignment screen b Assign the slot Card Type to be installed to DLC or DHLC card C Click Apply to save the card type assignment d Set Status to INS 1 1 Slot Assignment Basic Shelf Expansion Shelf 1 Expansion Shelf 2 Slot No Card Type Status Card Type Status Card Type Status 1 Ease ps 1 2 9 eel fi at i li ie p al EI Fei es ie pl 2 RENE M Ta es jmd MEME 6 INS 6__ pi 7 INS LA E JEN EE 3 ae ecd Ss 5 E mmm cena non 10 eme mes eU mc fe aes emn ementi 12 Pei pe ems pta m 13 CPU 13 13 14 TSW 14 14 1 1 Slot Assignment Close Help Document Version 2 1 2008 04 Installation Manual 113 4 5 KX TD500 PBX Programming for DPT Integration 2 Confirm the LPR version of the card Note The LPR Version must be version 2 or higher for the first VPS card 101 DLC DHLC and 1 or higher for the second VPS card 104 DLC DHLC Card
95. e OUT Detection i i Disable Detection Time None v IN Detection Enable Detection Time None Disable First Ring Delay Timer s 4 1 Trunk Line Reverse Signal Detection C Enable Disable Ja Help c c Answer Wait Timer None 2 Program the PBX so that unanswered calls to the operator are redirected to the VPS Intercept Routing No Answer feature a Goto the 3 1 Trunk Group screen b Assign the Intercept Destination for the trunk group for each time mode C Click Apply to save the changed data Document Version 2 1 2008 04 Installation Manual 151 5 6 KX TD500 PBX Programming for Inband Integration Note e Specify the FDN for the extension group to which VM or AA has been assigned 3 1 Trunk Group 1 2 Group No Type Public Copy Intercept Destination Pause Time before Flash Max Dial No after EFA Signal pay 1005 El Night 1005 gl Signal 512 v Line Hunting Order Tenant No Flash Time Normal 1 600 ms Disconnecting Time Pause Time PBX Access Code 1 55 1 55 Numbering Plan ID PBX Dial Tone Public Private Outgoing Default Private C Enable Disable Incoming Default Private PBX Ringback Tone C Enable Disable Type of Number Public Private Outgoing Cyclic Signal Detection Defautt Defautt z M Continuous Signal Detection Incoming Default Default J Silence D
96. e 107 and 108 and the extension numbers of VPS 2 are 115 and 116 Port 1 Extension 107 Port 2 KX TE or Extension 108 KX TA Series PBX Port 1 Extension 115 Port 2 Extension 116 Installation Manual Document Version 2 1 2008 04 Section 5 PBX Programming for Inband Integration KX TVM50 only This section explains how to configure selected Panasonic to use Inband Integration with the VPS Document Version 2 1 2008 04 Installation Manual 121 5 1 3 PBX Requirements for Inband Integration 5 1 Guidelines for Inband Integration 5 1 1 What is Inband Integration In order for the VPS to function it must be integrated with the PBX it serves The type of integration that is used determines how voice caller messages VPS prompts etc and data extension status button presses etc are sent between the VPS and the PBX When the VPS and PBX use Inband Integration voices are sent using analogue technology and data is sent using analogue DTMF tones The PBX informs the VPS of the status of extensions by sending DTMF tones and Call Progress tones to the VPS Similar to an extension user the VPS places calls by going off hook and dialling numbers It starts call transfers with a hookswitch flash to put callers on hold and then dials the extension number just like an extension user Signals Sent Between the PBX and VPS PBX to VPS VPS to PBX Call Progress Tones SLT Signals ringback on off hook
97. e calls to the VPS when they are not answered 1 Program the PBX so that incoming trunk calls are directed to an ICD group DIL feature Go to the CO amp Incoming Call DIL Table amp Port Setting screen Assign the DIL Destination for each time mode and trunk to a specific extension number floating extension number of the ICD group Click Apply to save the changed data a b E KX TDA Maintenance Eile sole amp Incoming Call 2 DIL Table amp Port Setting Connect Tool Utility Window Help 15 x la x D a s2 8 E 1 Configuration E 2 System E 3 Groups 4 Extension 5 Optional Device 6 Feature El 7 TRS E 8 ARS 9 Private Network 10 C0 amp Incoming Call 1 CO Line Setting 2 DIL Table amp Port Setting 3 DID Table 4 Miscellaneous EH 11 Maintenance Interactive Mode gt DD TE Di cuforpi Slot Port Card Type Trunk Incoming Property Type DIL Destination Lunch Break Night Tenant Number VM Trunk Group No TDA200 Version004 001 Region000 000 2 Program the PBX so that unanswered calls to the ICD group are redirected to the VPS ICD Group Overflow feature a b C Assign the Overflow Time parameter Installation Manual Go to the Groups Incoming Call Distribution Group Group Settings screen Assign Time out amp Manual Queue Redirection
98. eature and dialling an extension number Caller ID Callback If Caller ID information was received for a call the sub scriber can easily call back the caller while listening to the message the caller recorded DID Call Routing The VPS automatically sends calls from preprogrammed DID numbers to the specified extension mailbox or Cus tom Service Document Version 2 1 2008 04 Installation Manual 93 4 1 3 APT DPT Integration Features Compatible Integra Feature Description Typs APT DPT Remote Call Forwarding The subscribers and the Message Manager can program Set their extensions from a remote location to forward various __ types of calls to a desired extension or an outside tele phone Time Synchronisation Whenever the PBX sets a new date and time or when DPT Integration is established the data is automatically regis Y tered in the VPS Timed Reminder Setting Allows subscribers to set the Timed Reminder feature of the PBX using voice prompts VM Menu Allows subscribers to access subscriber services by nav igating through menus shown on their Digital Proprietary Y Telephones DPTs 94 DID Call Routing and Toll Saver using DID numbers are only available when the VPS is connected to the following PBXs with DPT Integration e KX TD500 software production date code 040901 or later KX TD500C Q951AB or higher KX TD500RU Q971AB or
99. ecording Mode C KeepRec Stop Rec C Enable Disable English C Option LCS Password 3 Digits Station Lock Password ISDN Bearer Made 3 Digits Automatic JOG Dial Speed CLIP COLP Number Max 16 Digits Automatic 7 Call Log Incoming Normal Public Overwrite Mode Yes C No Private Lock Password 3 Digits 4 2 Extension Line 1 2 OK Apply Cancel Help 2 Select the Card No and Port No which you are going to program 3 In LCS Setting 1 To set the LCS Password enter a 3 digit number using 0 9 in LCS Password Note To cancel the password erase the 3 digit number To assign LCS Recording Mode set Recording Mode to Keep Rec or Stop Rec To assign LCS Private Hands free Mode set Operation Mode to Private or Hands free To activate the LCS status set Status to Active gt Note e Toutilise the Live Call Screening features itis necessary to first assign the LCS Password and LCS Button see 7 3 2 Button Assignment via PC Programming and then activate the LCS status 4 Click Apply 5 Repeat steps 2 to 4 for each extension Document Version 2 1 2008 04 Installation Manual 183 7 3 2 Button Assignment via PC Programming 7 3 2 Button Assignment via PC Programming KX TD500 users can assign buttons via PC programming Follow the procedure below to assign each button 1 Go to the 4 2 Extension Line screen 2 Select the Card No and Port No which you are going to progra
100. ed to an earth source with less than 1 resistance DC IN Used to supply power to the VPS from the AC Adaptor Power Switch Starts the system and begins the self test SAFETY PRECAUTION When making any connections or removing the cover be sure the power switch is turned off Factory installed Flash Memory Card KX TVM50 only Stores all system programming and system prompts and allows up to 4 hours of message recording time Hard Disk Drive KX TVM200 only Stores all system programming and system prompts and allows up to 1000 hours of message recording time Note e The actual hard disk drive mounted on your VPS may look different from the ones illustrated in this manual Mode Switch Used to perform one of several administration service operations by selecting one of 16 switch positions After setting the Mode Switch to the appropriate position shut down and restart the VPS Change the position of the switches by using the tip of a pointed object such as a pen Installation Manual Document Version 2 1 2008 04 2 3 Names and Locations The available Mode Switch positions are shown in the following table The black area in the switch illustration indicates the direction of the switch Switch Position Operation l i 0 P Puts the VPS in normal mode 1 Reserved AIAR Puts the VPS in DPT Integration mode Auto Configuration starts and
101. er has the option of answering calls while monitoring or al lowing the message to be recorded without interruption by pressing a preprogrammed flexible button that supports this feature One touch Two way Trans fer An extension user can record his conversation in another person s mailbox by pressing a preprogrammed flexible button that supports this feature Available only with KX TDE and KX TDA series PBXs Personal Greeting for Caller ID Each subscriber can record up to 4 personal greeting messages for special callers Service Mode PBX Control Mode Allows the VPS to change time modes day night lunch break according to the time mode of the PBX Toll Saver Subscribers can call the VPS from preprogrammed out side telephone numbers or by using preprogrammed DID numbers and be connected to their mailboxes directly The number of rings they hear will let them know if they have new messages or not Trunk Service Universal Port Each PBX trunk group can be assigned one of 4 incoming call services Voice Mail Service Automated Attendant Service Interview Service and Custom Service Two way Recording Subscribers can record conversations into their own mail boxes by pressing a preprogrammed flexible button that supports this feature Two way Transfer Subscribers can record conversations into another per son s mailbox by pressing a preprogrammed flexible but ton that supports this f
102. ervice Group No 15 Service Group No 16 lt Service Group No 17 iein fi Assign Group To Pot gt Nothing To Edit Nothing To Edit 9 Single Port Port Parameter Value ta Service Group Service Group No 3 Bl Service Mode re Service Group No 4 Ba Call Service T Service Group No 5 his report shows whicl Service Group No to Day Mode assigned to each port c 5 Service Group No 7 Night Mode Service Group No 8 Lunch Mode Ports Service Group No 9 ta Break Mode BUE Service Group No 10 E Time Frame Click to edit Service Group No 11 E Caller ID DID Call Routing Enable Global View Port Trunk assi Trunks Trunk 1 64 Service Group No 1 Configure Service Groups for each port trunk then click Next For more information refer to 2 3 1 Service Group in the Programming Manual Document Version 2 1 2008 04 Installation Manual 171 6 1 2 Quick Setup Date and Time setting The last window displayed is the date and time setting window Quick Setup Finish Quick setup has completed Click Finish to save changes or click Back button if you want to modi some settings Set the date and time then click Finish 172 Installation Manual Document Version 2 1 2008 04 6 1 2 Quick Setup Finalising Quick Setup Click Yes to save the settings and finish Quick Setup If you click
103. etc are sent between the VPS and the PBX Unlike Inband Integration when the VPS and PBX use APT or DPT Integration information is sent between the PBX and VPS digitally This allows the VPS to respond quickly and efficiently Additionally configuring a Panasonic PBX for APT or DPT Integration is generally much easier than configuring a PBX for Inband Integration 4 1 2 When to Use APT DPT Integration The type of PBX and or the type of extension cards installed in the PBX will determine whether APT or DPT Integration can be used See 1 1 7 Compatible PBXs for more information 4 1 3 APT DPT Integration Features During APT DPT Integration the PBX sends information to the VPS which lets the VPS know from where and why a call is sent to the VPS and identifies the extension or outside caller that is calling This communication allows features that are only available with APT DPT Integration described below Feature Description Compatible Integra tion Type APT DPT Auto Configuration The VPS knows what extension names numbers exist on the PBX and creates mailboxes for each extension auto matically Also sets the VPS clock with data from the PBX clock Automatic Login Subscribers can access their mailboxes without dialling their mailbox numbers Caller ID Call Routing The VPS automatically sends calls from preprogrammed Caller ID numbers to the specified extension mailbox or Custom Service Ca
104. etection 3 1 Trunk Group 1 2 OK Apply Cancel Help 3 Set the number of rings before a call is considered to be unanswered and therefore forwarded to the VPS Intercept Routing No Answer timer a Goto the 2 4 System Timer 1 2 screen b Assign the Intercept Time parameter 152 Installation Manual Document Version 2 1 2008 04 5 6 KX TD500 PBX Programming for Inband Integration C Click Apply to save the changed data m Timer 1 2 Hold Recall Time 0 240 s po 5 Transfer Recall Time 0 48 rings 12 ring s Pickup Dial Waiting Time 0 5 s Call Duration Count Start Time 0 60 s 0 5 First Digit Time 5 120 s 5 s Intercept Time 1 48 rings 12 ringis 2 4 System Timer 1 2 J Inter digit Time 1 30 s Document Version 2 1 2008 04 Call Forwarding No Answer Time 1 12 rings 3 ringis Extension to CO line Call Duration Time 1 64 min a MN CO to CO Line Call Duration Time 1 54 min 10 min Automatic Redial Interval Time 30 1200 s fo Automatic Redial Repeat Times 0 30 times 3 time s Door Opener Timer 0 10 s E OK cancel Help Installation Manual 153 5 6 KX TD500 PBX Programming for Inband Integration Example Settings 3 Program the PBX to direct incoming trunk calls to an extension or group and to then direct those calls to the VPS when they are not answered 1 Program the PBX so that incoming trunk calls are directed
105. f the office e g sales people or field representatives The only other option without Message Waiting Notification is for mailbox owners to periodically call the VPS to check for messages TEST See if dialling the On code from an SLT can turn on an extension s message waiting indicator Screened Transfer from an SLT The PBX must provide a screened transfer from an SLT for the VPS to function properly A screened transfer 1 Puts the caller on hold usually with a hookswitch flash 2 Dials the extension 3 Checks to see if the called subscriber is in out or on another line and whether or not that subscriber accepts the transfer 4 Completes the transfer by going on hook or notifies the caller that the party is busy or not available It then gives the caller an opportunity to leave a message If the PBX does not provide screened transfer from an SLT the VPS cannot give callers the option to leave a message in a subscriber s mailbox TEST Place a trunk call from an SLT See if you can set up a screened transfer to another extension Next try the same test with an intercom call The VPS may have to transfer both types of calls Document Version 2 1 2008 04 Installation Manual 123 5 1 3 PBX Requirements for Inband Integration Follow on ID or Called Party ID When forwarding or transferring a call to the VPS a PBX with Follow on ID sends the mailbox number of the called subscriber to the
106. f the unit Allow at least 20 cm of space above and 10 cm on the sides of the unit Do not install the unit near water or moisture heating appliances or electrical noise generating devices such as televisions monitors fluorescent lamps or electric motors Handle the unit carefully Do not drop or otherwise expose the unit to physical shock Do not insert wires pins or any other material into the unit s vent slots or access points This could result in electrical shock and serious unit malfunction If the unit malfunctions disconnect the unit from the telephone line and check the line by reconnecting the telephone If the telephone operates properly have the unit repaired by a qualified service technician Do not disassemble this product Dangerous electrical shock could result The unit must only be disassembled and repaired by a qualified service technician Unplug and transport the unit to a service technician if the AC adaptor or AC cord is frayed or damaged if the cabinet is cracked or broken or if the unit has been exposed to moisture has been dropped or is not otherwise operating properly Do not use the telephone during a lightning storm or to report a gas leak in the vicinity of the leak The lines connecting the PBX and VPS must never run outside of the building This product is only for connection behind a suitable PBX and should not be connected directly to the network Document Version 2 1 2008 04 Installation Manual 3 I
107. ficant advantage of DPT Integration is thatthe 2B D communication provides 2 VPS ports for each port DPT Integration requires the proper software level in the PBX as well as 4 conductor connections for each jack In order for the VPS to function properly using DPT Integration the PBX and VPS must be programmed to work together For a list of PBXs that are compatible with DPT integration see 1 1 7 Compatible PBXs To use DPT Integration the lowest numbered jack of the VPS must be connected to the lowest numbered jack assigned as a voice mail port in the PBX See the DPT connection example s for your VPS model in the following sections 1 2 2 Connection Examples KX TVM50 1 2 3 Connection Examples KX TVM200 Connect the other jacks to the VPS in the same order as they are found in Voice Mail Port Assignment in the PBX APT Integration KX TVM50 only When the VPS and PBX use APT Integration voices are sent using analogue technology and data is sent digitally APT Integration requires the proper software level in the PBX as well as 4 conductor connections for each jack In order for the VPS to function properly using APT Integration the PBX and VPS must be programmed to work together For a list of PBXs that are compatible with APT integration see 1 1 7 Compatible PBXs Inband Integration KX TVM50 only When the VPS and PBX use Inband Integration voices are sent using analogue technology and data is sent using analogue DTMF tones
108. g to 5 s the default is 0 s 106 ELCOT Porno Copy Dial Type Group 1 Count pe DTMF 80 Destination Day 1005 night 1005 Lunch 1005 Ed Break 1005 c Answer Wait Timer None e CPC Signal Ros Detection Ti NEZ Disable etection Time None IENE C Enable m IN Detection Detection Time None J Disable First Ring Delay Timer Reverse Signal Detection H 0s C Enable Disable 4 1 Trunk Line OK Apply Cancel Help Installation Manual Document Version 2 1 2008 04 5 6 KX TD500 PBX Programming for Inband Integration Example Settings 2 Program the PBX to direct incoming trunk calls to an operator and to then direct those calls to the VPS when the operator does not answer 1 Program the PBX so that incoming trunk calls are directed to an operator DIL feature a Goto the 4 1 Trunk Line screen b Assign the Destination for each time mode and trunk to a specific extension number C Click Apply to save the changed data Note e Specify the FDN for the extension group to which Operator has been assigned Set the First Ring Delay Timer setting to 5 s the default is 0 s 4 1 Trunk Line CardNo fioseLcor PotNo Copy Name Dial Type Group No 1 Ce p z lores Destination E 1001 cuneh 1001 __ 2 n c CPC Signal C Enabl
109. hanged data f amp 3 0 2 Incoming Outgoing Immediate Immediate Immediate Immediate Immediate 7 Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate _ Immediate Immediate 10s Immediate 10s 155 15 15s Immediate Immediate Immediate Immediate Immediate Immediate M 2 Immediate Immediate Immediate Immediate M Immediate 10s 15s Immediate 10s 15s Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate Immediate TAAA AII A AAA AA A I I Immediate X X XI XI XI I XI IIA A XI XI XI Xl XH XI XI XI SI II XI XI XI XE ISI SI SI SI SE XI SI XI 4 SI KI X XI Xl X Xl X XI Xl X X XI Xl X Xl X XI X Xl Xl Xl I X1 3I 1 Line Mode ras cne Normal Normal Normal Normal Normal Normal Normal Normal Normal Normal Normal Normal Normal Normal Normal Normal 4 Complete the PBX VPS connection by following from step 1 of 4 7 Completing the PBX VPS Connection Document Version 2 1 2008 04
110. he extension number Example 7 901 1234 TIE Line Access No PBX Code Extension No In this example the extension number would be stored in the VPS as 79011234 Settings from 6 to 8 digits are available when using KX TVM Maintenance Console version 2 1 or later Click Help About to confirm the software version Extensions of the PBX connected directly to the VPS are created automatically during Auto Configuration Certain features are not available for extensions of PBXs connected to the network including Two way Record Two way Transfer One touch Two way Transfer Live Call Screening LCS VM Menu Refer to the documentation of the KX TDE or KX TDA series PBX for more information Installation Manual Document Version 2 1 2008 04 6 2 2 Changing the Maximum Length of Mailbox Numbers 6 2 1 Changing the Mailbox No Length Mode By default if both 3 digit and 4 digit extension numbers are used by the PBX the VPS will use 4 digit mailbox numbers When creating mailbox numbers for 3 digit extensions a 0 will be added to the end of each mailbox number However it is possible to program the VPS to allow mailbox numbers of mixed length by entering a special command using the Commands dialogue in the KX TVM Maintenance Console To change the Mailbox No Length Mode follow the procedure below 1 After you have started the KX TVM Maintenance Console and connected to the VPS select Utility in the menu bar
111. he interval of incoming signals Follow on ID from the PBX to the VPS Translation Table When the system receives digits within the inter digit time it checks them against the input table If they are found the VPS translates the digits according to the table 128 Installation Manual Document Version 2 1 2008 04 5 2 3 PBX Parameters Transfer to Outside Parameters These parameters specify how the VPS will transfer calls to trunks from the following services Custom Service Call Transfer Service and Personal Custom Service Outside Transfer Sequence Call Transfer to Outside Sequence Specifies the sequence the VPS uses to transfer calls to trunks Call Transfer to Outside Reconnect Sequence on Busy Specifies the sequence the VPS uses to reconnect the line when the transferred party is busy Call Transfer to Outside Reconnect Sequence on No Answer Specifies the sequence the VPS uses to reconnect the line when the transferred party does not answer EFA Transfer Sequence Specifies the sequence the VPS uses to transfer calls to trunks using EFA External Feature Access e EFA Transfer Reconnect Sequence on Busy Specifies the sequence the VPS uses to reconnect the line when the party transferred with EFA External Feature Access is busy EFA Transfer Reconnect Sequence on No Answer Specifies the sequence the VPS uses to reconnect the line when the party transferred with EFA External Feature Access does not answer
112. he unit is in operation This unit is equipped with a 3 wire earthing plug The plug will only fit into an earthed power outlet Do not modify this plug in any way If it cannot be inserted into the outlet have the outlet replaced by a licenced electrician This unit is designed to operate at one specific voltage and current setting The proper voltage and current required for this unit are listed on the product label Do not overload wall outlets Overloaded outlets could result in fire and or electrical shock Use only the AC cord included with the unit when connecting the AC adaptor to the power outlet Install the unit so that the AC cord is not obstructed in any way Do not connect the unit to an extension cord Before touching any internal components turn off the unit disconnect the AC adaptor and wait at least 20 seconds Unplug the AC adaptor before cleaning the unit Do not use solvents liquid cleaners water or abrasive powders to clean the unit Use only a damp soft cloth for cleaning Do not expose the unit to dust moisture condensation high temperatures more than 40 C vibration and direct sunlight Mount the unit on a stable wall surface Do not mount the unit inside of a separate enclosure unless it is properly ventilated Mount the unit on a surface that is flat and free of obstructions so that the openings on the back of the unit will not be blocked Do not block the vent slots and openings located on all sides o
113. higher all other Q271AD or higher KX TDE series e KX TDA series MPR version 1 1 or higher When an incoming trunk call reaches the VPS via the PBX the VPS will wait about 5 s before answering the call in order to properly receive the Caller ID information from the PBX This waiting time is determined by the Waiting Time for Receiving Caller ID setting see 2 4 3 Parameters in the Programming Manual Available when the VPS is connected to a KX TDE series PBX or a KX TDA series PBX MPR version 2 21 or higher Installation Manual Document Version 2 1 2008 04 4 2 KX TDE and KX TDA Series PBX Programming for DPT Integration 4 2 KX TDE and KX TDA Series PBX Programming for DPT Integration The screen shots shown in this section are for the KX TDA200 Programming procedures and availability may vary by country area software version etc Refer to the documentation included with the PBX or consult your dealer for more information A group of DPT ports of the PBX connected to a VPS with DPT Integration is called a VM DPT Group Each VM DPT Group consists of a maximum of 12 ports 24 channels of the VPS and each VM DPT Group can be connected to a different VPS Maximum Number of VM DPT Groups PBX Model Max No of VM DPT Groups KX TDE100 KX TDE200 2 KX TDA600 8 KX TDA100 KX TDA200 2 KX TDA30 1 Through PBX system programming you must assign the VM DPT Group and the VM DPT extensi
114. id installing the VPS in the following places in direct sunlight in hot cold or humid places in areas where sulphuric gas can damage the equipment e g areas near thermal springs etc where shocks or vibrations are frequent or strong in dusty places or places where water or oil may come in contact with the unit near high frequency generating devices such as sewing machines elevators or electric welders on or near computers or other office equipment microwave ovens or air conditioners Ideally the VPS should not be installed in the same room with any of these items and should be at least 2 m away from televisions Do not obstruct the areas around the PBX and the VPS Both require open space above the unit for cooling and space on the sides for maintenance and inspection Wiring Precautions Be sure to follow these instructions when wiring Do not wire the telephone cable parallel to an AC power source computer etc If cables are run near those wires shield them with metal tubing or use shielded cables and earth the shields Use protectors if running cables on the floor Avoid running cables under carpets Avoid sharing the power supply to the VPS with computers or other office equipment Induction noise from such equipment may interrupt the VPS operation When making any connections or removing the cover be sure the power switch is turned off When installing telephone wiring basic safety precautions should always be foll
115. ined in the following charts KX TVM50 PBX KX TVM50 No of Trunks No of Ports No ef PRE 1 6 1 4 1 T 7 12 5 8 2 13 18 9 12 3 19 24 13 16 4 1 25 30 17 20 5 31 36 21 24 6 2 The factory installed jacks should be sufficient KX TVM200 PBX KX TVM200 No of Trunks POR ri E UNIS No of Ports Code RALE 1 6 1 4 1 7 12 5 8 2 13 18 9 12 3 i 19 24 13 16 4 25 30 17 20 5 31 36 21 24 6 37 42 25 28 7 g 43 48 29 32 8 49 54 33 36 9 55 60 37 40 10 61 66 41 44 11 3 67 72 45 48 12 Document Version 2 1 2008 04 Installation Manual 21 1 1 6 Recommendations for System Configuration PBX KX TVM200 No of Trunks merid o No of Ports No pi pa Pork 73 78 49 52 13 79 84 53 56 14 85 90 57 60 15 i 91 96 61 64 16 97 102 65 68 17 103 108 69 72 18 109 114 73 76 19 i 115 120 77 80 20 121 126 81 84 21 127 132 85 88 22 133 138 89 92 23 i 139 144 93 96 24 22 Installation Manual Document Version 2 1 2008 04 1 1 7 Compatible PBXs 1 1 7 Compatible PBXs The VPS can be integrated with the following PBXs using the integration types listed below KX TVM50 Minimum Software Version for PBX Model Recommended Integration Type Recommended Integration Type KX TDE Series DPT Integration 1 0 KX TDA Series DPT Integration 1 0
116. istics Report Call Handling Statistics Report Custom Service Report Custom Service Report Message Status Report Message Status Report Subscriber Setup Report Subscriber Setup Report Security Information Report Security Information Report Hourly Statistics Report Hourly Statistics Report E mail Report E mail Report Environment Specification KX TVM50 KX TVM200 Environmental Requirements 5 C to 40 C Refer to Environmental Require ments 2 1 Before Installation Power Source 100 V AC to 240 V AC 0 25 A 50 Hz 60 Hz 100 V AC to 240 V AC 1 5 A 50 Hz 60 Hz Panasonic AC adaptor PSLP1244 or 110 V AC to 240 V AC 1 35 A 50 Hz 60 Hz Panasonic AC adaptor PSLP1434 DC Input 9 V 0 75 A 6 75 W 40 V 1 38 A 55 2 W Dimensions W x H x D 249 mm W x 316 mm H x 73 mm D 275 mm W x 376 mm H x 117 mm D Weight when all available op tion cards are installed No more than 1 7 kg No more than 4 0 kg 30 Installation Manual Document Version 2 1 2008 04 Section 2 Installation This section explains how to install the VPS and its optional cards Document Version 2 1 2008 04 Installation Manual 31 2 1 Before Installation 2 1 Before Installation Please read the following precautions before installing the VPS Installation Precautions The VPS should be wall mounted Improper placement of the system may result in malfunction noise or discolouration Avo
117. iting Check with manufacturer N A Not Available The remainder of this section consists of step by step guides for software verification and pro gramming for select Panasonic PBX systems Installation Manual Document Version 2 1 2008 04 5 3 KX TDE and KX TDA Series PBX Programming for Inband Integration 5 3 KX TDE and KX TDA Series PBX Programming for Inband Integration DPT Integration is recommended when using the VPS with a KX TDE or KX TDA series PBX however Inband Integration is necessary when the PBX has available SLT ports but no available DPT ports The screen shots shown in this section are for the KX TDA200 Programming procedures and availability may vary by country area software version etc Refer to the documentation included with the PBX or consult your dealer for more information 1 Assignment of VM DTMF Group Go to the Groups VM DTMF Group Group Setting screen Assign a floating extension number to the desired VM DTMF Group Select AA as the service type Assign extension numbers to Extension Number of the SLT Port connected to VM Incoming calls will hunt starting at the lowest VM Port number Click Apply to save the changed data p KX TDA Maintenance Console 3 Groups 8 VM DTMF Group 2 Group Setting Ini xj File Connect Tool Utility Window Help 18 D 52 m 2 System E 3 Groups Group Floating Ext
118. l extn Alternate Extension Transfer Sequence Tells the VPS how to transfer a call to an extension that belongs to the Alternate Extension Group This is useful for extensions that need a special transfer procedure i e blind transfer such as modem extensions Example FTXD hookswitch flash dial tone dial extn hang up Reconnect Sequence on Busy Tells the VPS how to return to the caller if the called extension is busy PBXs differ in how they handle this function Test from an SLT to determine the sequence Installation Manual Document Version 2 1 2008 04 5 2 3 PBX Parameters e Reconnect Sequence on No Answer Tells the VPS how to return to the caller if the called extension does not answer PBXs differ in how they handle this function Test from an SLT to determine the sequence Reconnect Sequence on Refuse Call Tells the VPS how to return to the caller if the called extension s owner has enabled Call Screening to not take the call PBXs differ in how they handle this function Test from an SLT to determine the sequence Light On Sequence for Message Waiting Lamp This is the dialling sequence that the VPS must use to turn on a message waiting lamp at an extension Light Off Sequence for Message Waiting Lamp This is the dialling sequence that the VPS must use to turn off a message waiting lamp at an extension Message Waiting Lamp Retry Time Specifies the number of times to retry the Message Waiting Lamp light on light off
119. ller ID Screening When the VPS transfers a call to an extension the VPS announces the prerecorded name of the caller allowing the extension user to know who is calling Caller Name Announce ment System Personal The VPS announces the prerecorded caller name when 1 extension users listen to messages from assigned numbers left in their mailboxes 2 the VPS transfers calls from assigned numbers to the users and 3 the VPS pa ges the users by intercom If the same Caller ID number is programmed for both Sys tem and Personal Caller Name Announcements the VPS will use the personal caller name 92 Installation Manual Document Version 2 1 2008 04 4 1 3 APT DPT Integration Features Feature Description Compatible Integra tion Type APT DPT Caller Name Announce ment Over Intercom Paging After receiving Caller ID information from the telephone company the VPS announces the caller s name and the trunk number Y Intercom Paging The VPS can page subscribers through built in speakers and external paging equipment If a Caller ID caller s name has been previously recorded for the Caller Name An nouncement Feature the caller s name will be announced at the end of the page Live Call Screening Allows the subscriber to monitor incoming calls as mes sages are being recorded by pressing a preprogrammed flexible button that supports this feature The subscrib
120. llows The wire that is coloured GREEN AND YELLOW must be connected to the terminal in the plug that is marked with the letter E or by the safety earth symbol or coloured GREEN or GREEN AND YELLOW The wire that is coloured BLUE must be connected to the terminal that is marked with the letter N or coloured BLACK The wire that is coloured BROWN must be connected to the terminal that is marked with the letter L or coloured RED Document Version 2 1 2008 04 Installation Manual 11 Precautions for Users in the United Kingdom How to replace the fuse Open the fuse compartment with a screwdriver and replace the fuse and fuse cover 12 Installation Manual Document Version 2 1 2008 04 Table of Contents 1 Voice Processing System Overview ccce 17 1 1 Basic System Construction e 18 1 1 1 Maim Umit WR cL 18 1 1 2 System Connection Diagram RT 19 1 1 3 9 E E E aE 19 1 1 4 Initial Configuration and Expansion Capabilities 20 1 1 5 Installer Equipment and Software Requirements 4 20 1 1 6 Recommendations for System Configuration 21 1 1 7 Compatible PBXS 23 1 2 Voice Mail Integration Pr 24 1 2 1 eU eara riesene at 24 1 2 2 Connection Examples KX TVM50
121. lt 1515 5 Click Connect USB from the menu bar or click Connect on the toolbar select USB the Connection Mode dialogue box and click Next Note e Toconnectto the VPS via USB the KX TVM USB driver must be installed on the PC as explained in 3 2 KX TVM Maintenance Console Installation KX T M Maintenance Console Yer 2 0 Mode File Connect View Utility Help 60 amp amp Connect GY Connect using USB Connection Profile LAN TCP IP USB Dial up Modem 88 Installation Manual Document Version 2 1 2008 04 3 3 Starting KX TVM Maintenance Console 6 Enter the administrator password default 1234 then click Next Note The administrator password is required to access the VPS for programming The System Administrator can change the password see Password in 2 8 1 Administrator in the Programming Manual USB Parameters Please enter the parameters required for connecting to VPS using USB Select Device To Use Device ID Manufacturer VoiceProcessingSystem Panasonic Password coca tw 7 Click Finish when the message Connected is displayed 8 You may now begin programming the VPS To choose the area you would like to begin programming click the desired icon in the Shortcuts menu Shortcuts Service Settines System Parameters Settines Reports System Security
122. luding customised prompts are preserved 72 1 2 7 Turn the power switch to the off position Set the Mode Switch to position 5 see 2 3 Names and Locations 0108 0N1 234 Turn the power switch to the on position Confirm that the RUN indicator blinks 5 times This may take several minutes The ALARM indicator and RUN indicator will first blink intermittently before the RUN indicator blinks 5 times Turn the power switch off at the VPS Set the Mode Switch to position 0 Turn the power switch back on at the VPS After initialising the VPS continue with the installation procedure and or begin programming the VPS Installation Manual Document Version 2 1 2008 04 2 15 1 Wall Mounting the VPS 2 15 Wall Mounting 2 15 1 Wall Mounting the VPS Mounting on a Wooden Wall 1 Place the appropriate wall mounting template found on the last 2 pages of this manual on the wall to mark the locations where the 3 screws need to be placed KX TVM50 KX TVM200 120 mm 2 Install the screws and washers included in the wall Washer Drive the screw to this position Note Drive the screws into the wall until each screw head is the same distance from the wall e Install the screws perpendicular to the wall 3 Mount the unit as shown Pr ULI amp a i M dat LEE Document Version 2 1 2008 04 Installation Manual 73 2 15 1
123. m 3 Click CO Key in the upper right corner The Flexible CO Key screen for all CO keys is displayed Flexible CO Key EXT1007 CO 19 CO 20 CO 21 CO 22 CO 23 CO 24 1 1 a peer RR Hot Stored Hot Stored Hot Stored Hot Stored Hot Stored Hot Stored CO 13 CO 14 CO 15 CO 16 CO 17 CO 18 Hot Stored Hot Stored Hot Stored Hot Stored Hot Stored Not Stored CO 07 CO 08 CO 09 CO 10 CO 11 CO 12 Hot Stored Hot Stored Hot Stored Hot Stored Hot Stored Hot Stored CO 01 co 02 CO 03 CO 04 CO 05 CO 06 Teese peers eere eese Hot Stored Hot Stored Hot Stored Hot Stored Hot Stored OK Cancel Help 4 Click the button corresponding to the CO key you want to program The Flexible CO Key screen is displayed Flexible CO Key 10 Key Type Mot stored LM TrunicLine Ho Dial Tone 2 4 Ringing Immediate El 184 Installation Manual Document Version 2 1 2008 04 7 3 2 Button Assignment via PC Programming 5 Select the desired Key Type When 2WAY REC 2WAY TRN or VTR is selected enter the extension number in DN Flexible CO Key 10 Key Type COE NMNENNENN Trunk Line Ho Dial Tone 2 El Rinumg Type Immediate El Click OK The Flexible CO Key screen for all CO keys is displayed again Click OK The 4 2 Extension Line screen is displayed again
124. mming for DPT Integration 110 KX TD Series PBX Programming for Inband Integration 145 KX TD Series PBX Programming via the Manager s Extension 110 145 KX TD Series PBX Programming via the Operating and Maintenance Tool 145 KX TD1232 Series PBX Programming via the Operating and Maintenance Tool 111 KX TD500 PBX Programming for Integration 113 KX TD500 PBX Programming for Inband Integration 147 KX TD500 Programming for VPS Features 183 KX TDE and KX TDA Series PBX Programming for DPT Integration 95 KX TDE and KX TDA Series PBX Programming for Inband Integration 131 KX TDE and KX TDA Series Programming for VPS Features 178 KX TE Series PBX Programming for APT Integration 105 KX TE Series PBX Programming for Inband Integration 140 KX TE Series Programming for VPS Features 180 KX TVM Maintenance Console Installation 85 L LAN Connection 65 LAN Interface Card KX TVM594 53 M Main Unit 18 Memory Expansion Card KX TVM524 52 Message Waiting Notification on an SLT 123 Modem Card KX TVM296 55 61 Modem Connection 65 Modular Plug Connection 63 Mounting on a Concrete or Mortar Wall 75 Mounting on a Wooden Wall 73 Mounting on Concrete or Mortar Wall 78 Mounting on Wooden Wall 77 N Names and Locations 36 Necessary Tools not supplied 34 O Opening the Covers 42 Opening Closing the Covers 42 Options 20 Outside Inside View 36 Overview 84 Document Version 2 1 2008 04 Index P Password Security 8
125. mming for Inband Integration C Click Apply to save the changed data Maintenance Console 4 Extension 1 Wired Extension 1 Extension Settings E Eile Connect Tool Utility Window Help lal x D M3 mt 2 System amp j 3 Groups Main Option 1 Option 2 Option 3 Option 4 Option 5 Option 6 FWD DND Reference E 4 Extension 1 1 Wired Extension Intercept Destination 1 Extension Settings Slot Port Extension Extension Name Programme 2 FWD DND Number 20 characters Day Lunch Break Night Mailbox No 3 Speed Dial 4 Flexible Key 01 01 101 Operator 100 100 100 100 5PF Key 2 Portable Station gl us 3 DSS Console 01 03 103 5 Optional Device 6 Feature 104 7 TRS 01 05 105 amp 8 ARS Pegi Fai 9 Private Network DI 5 106 _ 10 CO amp Incoming Call 01 07 107 9 11 Maintenance Interactive Mode Type TDA200 Version004 001 Region000 000 7 3 Setthe amount of time that passes before call is considered to be unanswered and therefore forwarded to the VPS a Goto the System Timers amp Counters CO Extension screen b Assign the Intercept Timer parameter 134 Installation Manual Document Version 2 1 2008 04 5 3 KX TDE and KX TDA Series PBX Programming for Inband Integration C
126. mportant Safety Instructions For users in Taiwan Lithium batteries can be found in the circuit boards of the main board and optional cards of the PBX e When disposing of any of the above products all batteries must be removed Follow the applicable laws regulations and guidelines in your country area regarding disposal of batteries When replacing a battery use only the same battery type or an equivalent recommended by the battery manufacturer Regarding removing or replacing a battery in the circuit board consult your dealer c3 Fer th as For users in Finland Norway and Sweden This unit may only be installed in a room or space with restricted access and equipotential bonding must be applied For information on earthing refer to 2 11 Frame Earth Connection For users in Germany Machine Noise Information Ordinance 3rd GPSGV The highest sound pressure level is 70 dB A or less according to EN ISO 7779 The equipment is not intended for use at a video workstation in compliance BildscharbV WARNING UNPLUG THIS UNIT FROM POWER OUTLETS IF IT EMITS SMOKE AN ABNORMAL SMELL OR MAKES UNUSUAL NOISE THESE CONDITIONS CAN CAUSE FIRE OR ELECTRIC SHOCK CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN AUTHORISED SERVICE CENTER THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL WHEN A FAILURE OCCURS WHICH EXPOSES ANY INTERNAL PARTS DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY A
127. n then plug the AC cord into the AC adaptor then plug the other end into an AC outlet LE AC Adaptor To AC outlet 2 IMPORTANT KX TVM50 Use only the included Panasonic AC adaptor part number PSLP1322 KX TVM200 Use only the included Panasonic AC adaptor part number PSLP1244 or PSLP1434 or the KX A236 Additional AC Adaptor Document Version 2 1 2008 04 Installation Manual 69 2 13 Securing the Cables 2 13 Securing the Cables The model shown here is the KX TVM200 however this procedure is the same for the KX TVM50 1 Attach the included strap to either of the 2 rails depending on your preference SI TT Rail DE A Wy 70 Installation Manual Document Version 2 1 2008 04 2 13 Securing the Cables 3 Attach the cable cover 2 5 Opening Closing the Covers N Cable Cover Note e For safety reasons do not stretch bend or pinch the cables Ifyou prefer you can cut the other side of the cable cover and run the cables through that opening For safety reasons smooth the cut edges Document Version 2 1 2008 04 Installation Manual 71 2 14 Initialising the VPS During Installation 2 14 Initialising the VPS During Installation Before programming the VPS for the first time perform the initialisation procedure described below All settings are reset to their default values Recorded messages are erased System prompts inc
128. nable Data Line Security for each extension connected to the VPS Click Apply to save the changed data P 2 Extension 2 Feature settings X Cancel Q Apply Data Line Remote Security Extension Lock Page 1 Page 2 Page 3 Mw for Another Paging Ext Lock Deny code LCS Password Monitored PT set Busy Override Deny Log in Extension Log out Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in Log in 00 0 0 C 0 0 EI 0 0 EI CILE D DIESE EIL oy oo oo AAO OOO OOOO OOOO OOOO AO n ns n on e n n e nr n oo n oo oy oo oo FA CLER CILE bm n m 1 n m rn n me o n n s n m m o n 8 Program the appropriate trunk feature settings depending on how your customer plans to use the VPS a to answer all incoming calls b as an operator backup or c to only answer calls not answered by user extensions a Ifthe VPS is answering all calls Go to the 3 CO 1 Line Mode screen Program all lines DIL to the first extension of the Voice Mail hunt group The PBX will allow incoming trunk calls to hunt only if the trunks are DIL to the first port of the hunt group Lines programmed as Normal do not hunt Click Apply to save the changed da
129. neret rrr nnns 25 1 2 3 Connection Examples KX TVM200 nennt rr nn enhn 28 1 3 Specifications X ETE 29 ANI EDI P 31 2 1 Before ccvsceicsvesssccecsscecsveccsncessteeteecesetentesceveveseccedecstventtcsecctscesssccscscstedeatedssndts 32 2 2 Unpacking eter 35 2 3 Names and Locations 36 2 4 Installation OVervieW ec 41 2 5 Opening Closing the Covers scri rire 42 2 6 Removing the Dummy Cover Plates 46 2 7 Installing Optional 50 47 2 7 1 2 Port Hybrid Expansion Card KX TVM502 48 2 7 2 2 Port Digital Expansion Card KX TVM503 50 2 7 3 Memory Expansion Card KX TVM524 52 2 7 4 LAN Interface Gard KX TVM594 oleole da 53 2 7 5 Modem KX TVM296 arene i Lata pubis sias aio 55 2 8 Installing Optional Cards KX TVM200 57 2 8 1 4 Port Digital Expansion Card KX TVM204 58 2 8 2 Modem KX TVM296 peer ae nen en enn eee ere eee 61 2 9 PBX
130. ngs on the printed page reflect the measurements indicated in the template Install a screw here 116 mm 250 mm 240 mm CIN WV Al Install a Install a Screw here screw here 130 mm Wall Mounting Template ds for KX TVM200 Note When you print out this page the dimensions of the wall mounting template may deviate slightly from the measurements indicated in the template Confirm that the markings on the printed page reflect the measurements indicated in the template Install a screw here 65 mm AI 7 120 Panasonic Communications Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan http www panasonic com csd Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2005 Panasonic Communications Co Ltd All Rights Reserved PSQX3300RA KK0105HF8048
131. nsion number that you want this port to have The default extension number for port 1 165 port 2 166 e Press the STORE button f Repeat steps c d and e until all extension numbers are entered Note e No 2 jacks on the PBX can have the same extension number If you try to enter a number that is already assigned you will hear an error tone Each digital extension connected provides 2 Voice Mail ports and must have 2 different extension numbers assigned 6 Make sure all installation and line connections have been completed as described in Section 2 Installation 7 Connect the jack assigned in Step 4 to the VPS 8 Complete the PBX VPS connection by following from step 1 of 4 7 Completing the PBX VPS Connection 4 4 2 KX TD1232 Series PBX Programming via the Operating and Maintenance Tool Follow these steps after communication between the KX TD1232 and the programming software has been established Refer to the Operating and Maintenance manual for connection information 1 Check the software version a Goto the Main Menu Press the ALT key and the letter V at the same time Document Version 2 1 2008 04 Installation Manual 111 4 4 2 KX TD1232 Series PBX Programming via the Operating and Maintenance Tool 112 meo b Verify the Operating and Maintenance version being used Sample display Connect DSHS KX TD1232 ROM Version P231UxxxxxB CAN DB data PC Empty Version 4 03A5 0008301332 MUK Note
132. nsure that data cannot be retrieved from it by formatting the hard disk or rendering it physically unusable Password Security Precautions The following password security precautions apply to each of the 4 types of passwords stored in the VPS Password Type VPS Access Method System Administrator password KX TVM Maintenance Console System Manager password Message Manager password Telephone Subscriber password Document Version 2 1 2008 04 Installation Manual 5 Security Information Do not disclose passwords Change passwords periodically Use long and random passwords Inform the customer of the importance of password security and the possible dangers if passwords become known to others Change the default System Administrator password the first time you access the VPS via KX TVM Maintenance Console The default password can be changed by running the Quick Setup utility see 6 1 2 Quick Setup or by selecting System Security Administrator Password 6 Do not forget the System Administrator password The VPS must be reset to its factory defaults and reprogrammed if the System Administrator password is forgotten RONS e 6 Installation Manual Document Version 2 1 2008 04 Other Information Other Information Installation note This product is only for connection behind a suitable PBX and should not be connected directly to the network Open Source Software Parts of this product use
133. ntenance Console 1 Copy the KX TVM Maintenance Console setup file to a local drive on the PC Its icon is shown here on the left Double click the setup file to run the installer Follow the on screen instructions provided by the installation wizard Click Yes when prompted to copy the USB drivers specify a location then click OK Click OK after the drivers have been copied to the local drive Click Finish oS or Note To install or uninstall the software on a PC running Windows 2000 Professional or Windows Professional you must be logged in as a user that is in either the Administrators or Power Users group When the VPS is first connected to the PC via USB a wizard should appear and ask you to select the appropriate USB driver Browse for and select the KX TVM USB driver which is copied to the local drive during installation 86 Installation Manual Document Version 2 1 2008 04 3 3 Starting KX TVM Maintenance Console 3 3 Starting KX TVM Maintenance Console The instructions listed below explain how to start KX TVM Maintenance Console These instructions are for when connecting to the VPS via USB Note e The screenshots shown here are for reference only and may differ from the screens displayed on your PC e KX TVM Maintenance Console uses English as the default language See step 4 to change the language 1 Click the KX TVM Maintenance Console shortcut icon 2 Select the appropriate VPS m
134. number VPS Port 3 Click Apply to save the changed data Calls received on the assigned trunks will be directed to the VPS The VPS will answer those calls using the service AA VM Custom Service etc Maintenance Cx 10 0 amp Incoming Gall 2 DIL Table amp Port Setting File Connect Tool Utility Window Help assigned to each VPS port through VPS programming olx la x EEEE E 1 Configuration 9 2 System E 3 Groups E 4 Extension 5 Optional Device 6 Feature 7 TRS 9 8 5 9 Private Network E 10 C0 amp Incoming Call 1 CO Line Setting 2 DIL Table amp Port Setting 3 DID Table 4 Miscellaneous 9 11 Maintenance Card Type um pp mE Di cuforDi DIL Destination Trunk Property Day Lunch Break Tenant Number VM Trunk Group No Interactive Mode Note Type TDA200 Version004 001 Region000 000 The above screen output appears only when all the trunk cards mounted on your PBX LCOT8 cards 132 Installation Manual Document Version 2 1 2008 04 5 3 KX TDE and KX TDA Series PBX Programming for Inband Integration Example Settings 2 Program the PBX to direct incoming trunk calls to an operator and to then direct those calls to the VPS when the operator does not answer 1 Program the PBX so that incoming trunk calls are directed to an operator DIL feature a Go
135. o the appropriate extension ports of the PBX see 1 2 2 Connection Examples KX TVM50 or 1 2 3 Connection Examples KX TVM200 Use 4 conductor or 2 conductor cable as necessary see 2 9 PBX Connections Connect the VPS to the PC to be used for programming see 2 10 PC Connection Connect the VPS to earth see 2 11 Frame Earth Connection Connect the AC adaptor to the VPS and to the power outlet see 2 12 Connecting the AC Adaptor CAUTION The power cord is the main disconnect device Make sure that the power outlet is located near the VPS and is easily accessible 8 Secure the cables see 2 13 Securing the Cables 9 Initialise the VPS see 2 14 Initialising the VPS During Installation 10 Close the covers see 2 5 Opening Closing the Covers 11 Wall mount the VPS and AC adaptor see 2 15 Wall Mounting CAUTION To turn off the power on the VPS first press the SHUTDOWN button wait for the ALARM indicator to light then turn off the power switch Turning off the power switch before the ALARM indicator lights may cause the VPS to take an exceptionally long time up to 30 minutes to start up the next time the power is turned on Document Version 2 1 2008 04 Installation Manual 41 2 5 Opening Closing the Covers 2 5 Opening Closing the Covers The model shown here is the KX TVM200 however this procedure is the same for the KX TVM50 Opening the Covers 1 Push the release button in the direction shown
136. odel and click OK 2015 Please select the type of device you would like to use Panasonic KX TVM200 Panasonic KX TVM5O Cancel 3 The Set Default Parameters window is displayed the first time you start KX TVM Maintenance Console Selectthe TVM Type PBX Type and Integration Mode Change the default parameters listed in the window if necessary then click OK Type E Mailbox No Length 2 5 digits g 3 System Manager s Mailbox No 399 Message Manager s Mailbox No PEXType Integration Mode Value ator Service Day Operator 1 Operator Extension E E 3 SSS ER 2 Note Ifyou have already used KX TVM Maintenance Console to change the Programmer Code the Enter Programmer Code dialogue box is displayed Enter the previously set Programmer Code then click OK Enter Programmer Code Programmer Code Cancel Help Document Version 2 1 2008 04 Installation Manual 87 3 3 Starting KX TVM Maintenance Console 4 The main window is displayed Note e You can change the display language by clicking Utility Set Language then selecting the desired language and clicking OK confirm or change the parameters the Set Default Parameters window after changing the display language click Utility Default Parameters Set Defau
137. of Jacks No of Ports No of Jacks No of Ports DPT Integration 1 2 3 1 per card 6 Included Items Screw x 2 Installation 1 Position the front of the card so that the jacks fit in the open slot Holding the card firmly in place lower the other end of the card so that the card s hole fits over the extension bolt CAUTION When installing optional cards do not put pressure on the main board Doing so may result in damage to the VPS 50 Installation Manual Document Version 2 1 2008 04 2 7 2 2 Port Digital Expansion Card KX TVM503 2 Insert and tighten the screws as shown Note The KX TVM503 operates at SELV Document Version 2 1 2008 04 Installation Manual 51 2 7 3 Memory Expansion Card KX TVM524 2 7 3 Memory Expansion Card KX TVM524 The KX TVM524 adds an additional 4 hours of recording time to the VPS Included Items None Installation 1 Insert the card between the guide rails and slide it down as shown 2 Secure the latch by flipping it toward the centre of the card and slightly pressing down on it CAUTION When installing optional cards do not put pressure on the main board Doing so may result in damage to the VPS 52 Installation Manual Document Version 2 1 2008 04 2 7 4 LAN Interface Card KX TVM594 2 7 4 LAN Interface Card KX TVM594 The KX TVM594 allows the VPS to be accessed over a local area network LAN for adminis
138. of mixed length Example of mixed length mailbox numbers Extension Numbers Mailbox Numbers 201 201 202 202 203 203 2000 2000 2001 2001 2002 2002 In order to allow mailbox numbers of mixed length you must enter a special command using the Commands dialogue in the KX TVM Maintenance Console For more information refer to 6 2 1 Changing the Mailbox No Length Mode Document Version 2 1 2008 04 Installation Manual 165 6 1 2 Quick Setup 166 Mailbox settings The next window displayed is the Mailbox Edit window Quick Setup Mailbox Edit Xl Manage All Mailboxes In The System Add Mailbox Add Range Delete Mailbox Edit Mailbox First Name 01 Robert 02 03 04 05 06 07 08 09 0 1 4 5 6 3 9 9999909090000009009090090 Mailbox Parameters Last Na Esten Class Cover Intervi AI Cal CallT Call Incom Incor 4 101 102 103 104 105 106 107 108 108 110 111 112 113 114 115 116 117 118 119 Notification Parameters LESE mE No No No No No No No No No No No No No No No No No No No System System System System System System System System System System System System System System System System System System System System TH AER System System System System System System System System System System System System System Sy
139. of the unit will not be blocked careful not to drop the unit Installation Manual Document Version 2 1 2008 04 2 15 2 Wall Mounting the AC Adaptor 2 15 2 Wall Mounting the AC Adaptor Mounting on Wooden Wall Place the AC adaptor wall mounting template found later in this section on the wall to mark the locations 1 where the 2 screws need to be placed KX TVM50 KX TVM200 TTT mm TTT ome TTT 2 Install the screws and washers included in the wall Washer 7 Drive the screw to this position Note Install the screws perpendicular to the wall 3 Mount the AC adaptor as shown Drive the screws into the wall until each screw head is the same distance from the wall Installation Manual Document Version 2 1 2008 04 77 2 15 2 Wall Mounting the AC Adaptor Mounting on Concrete or Mortar Wall CAUTION When driving the mounting screws into the wall be careful to avoid touching any metalwork metal wire laths etc conduits or electrical cables buried in the wall 1 Place the AC adaptor wall mounting template found later in this section on the wall to mark the locations where the 2 screws need to be placed KX TVM50 KX TVM200 2 Install 2 anchor _ user supplied in the wall Hammer m d 29 mm 3 Install the screws included in the wall Drive the screw to this position 78 Installation Manual Document Version 2 1
140. on 2 System 3 Groups 4 Extension E1 Wired Extension 1 Extension Settings 2 FWD DND 3 Speed Dial 4 Flexible Key 5PF Key 2 Portable Station 3 055 Console 5 Optional Device 6 Feature 7 TRS BARS S Private Network 10 CO amp Incoming Call 11 Maintenance m Call Waiting Tone Type LCS Recording Mode LCS Answer Mode Display Language Operator CW Tone 1 Keep Record Private Language1 CW Tone 1 Stop Record Hands free Language1 CW Tone 1 Stop Record Hands free Language CW Tone 1 Stop Record Hands free Language CW Tone 1 Stop Record Hands free Language1 CW Tone 1 Stop Record Hands free Language CW Tone 1 Stop Record Hands free Language1 CW Tone 1 Stop Record Hands free Language CW Tone 1 CW Tone 1 Stop Record Stop Record Hands free Hands free Language Language CW Tone 1 Stop Record Hands free Language X Interactive Mode Type TDA200 2 Selectthe Option 4 tab 3 Set LCS Recording Mode to Keep Record or Stop Record 4 Set LCS Answer Mode to Hands free or Private 5 Click Apply to save the settings 178 Installation Manual Version004 001 Region000 000 Document Version 2 1 2008 04 7 1 2 Button Assignment via PC Programming 7 1 2 Button Assignment via PC Programming KX TDE and KX TDA series PBX u
141. on ports that will use DPT Integration 1 Assignment of VM DPT Group a Go to the Groups VM DPT Group Unit Setting screen b Assign a floating extension number to the VPS c Click Apply to save the changed data ES KX TDA Maintenance Console 3 Groups 7 VM DPT Group 2 Unit Setting E ni xj E Eile Connect Tool Utility Window Help 81 x 2 System 3 Groups Floating 1 Trunk Group Extension No 2 User Group 3 Call Pickup Group 4 Paging Group 5 Incoming Call Distribution Gi 6 Extension Hunting Group 7 Group 1 System Setting 2 Unit Setting 8 VM DTMF Group 9 PS Ring Group 4 Extension 5 Optional Device 6 Feature 7 TRS BARS 9 Private Network 10 CO amp Incoming Call 11 Maintenance Group 20 characters 200 w Interactive Mode Type TDA200 Version004 001 Region000 000 2 Assignment of VM DPT extension ports a Goto the Configuration Extension Port screen Follow the procedure below for the extension port which you want to assign as a VM port Document Version 2 1 2008 04 Installation Manual 95 4 2 KX TDE and KX TDA Series PBX Programming for DPT Integration 96 b Setthe port s Connection to OUS C Select the attribute of DPT Property Type to VM DPT d Assign DPT Property VM Unit No and DPT Property VM Port No Incoming calls will hunt starting at the lowest VM Port number e Click A
142. op Recording Stop Recording Stop Recording Stop Recording XI XI XI XI XI XI XI XI XI SI XI XI XI XI XI SI XI XI SI XI I SI DE nmagug good d od c d ur X I XI XI XI I XI XI XI XI XI XI XI XI XI XI XI XI XI Xl XI XI Xl 6 Goto the 2 Extension 3 PT personal settings screen 7 Under LCS Mode select Private or Hands free 8 Click Apply to save the setting 3 PT personal settings Extension Alternate Call Waiting LCS Mode Password Receiving Tone Type Tone Call Hands free 102 Tone Call Tone 1 Hands free 103 Tone Call Tone 1 Hands free 104 Tone Call Tone 1 Hands free 105 Tone Call Tone 1 Hands free 106 Tone Call Tone 1 Hands free 107 Tone Call Tone 1 Hands free 108 Tone Call Tone 1 Hands free 108 Tone Call Tone 1 Hands free 110 Tone Call Tone 1 Hands free 111 Tone Call Tone 1 Hands free 112 Tone Call Tone 1 Hands free 113 Tone Call Tone 1 Hands free 114 Tone Call Tone 1 Hands free 115 Tone Call Tone 1 Hands free 116 Tone Call Tone 1 Hands free 117 Tone Call Tone 1 Hands free 118 Tone Call Tone 1 Hands free 119 Tone Call Tone 1 Hands free 120 Tone Call Tone 1 Hands free 121 Tone Call Tone 1 Hands free 122 Tone Call Tone 1 Hands free 123 Tone Call Tone 1 Hands free 124 Tone Call Tone 1 Hands free Document Version 2 1 2008 04 Installation Manual 181 7 2 2
143. owed to reduce the risk of fire electric shock and injury to persons including the following Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Note 32 e Ifyou live in an area that has frequent power failures we strongly recommend connecting the VPS and PBX to an uninterruptible power supply UPS Use only a UPS which can provide adequate power supply to all connected devices Refer to the specifications for the power rating of your VPS and PBX Installation Manual Document Version 2 1 2008 04 2 1 Before Installation Environmental Requirements KX TVM200 only The hard disk drive is sensitive to cold heat dryness humidity shock vibration and magnetic fields Please observe the conditions specified below Hard Disk Drive Usage Environment Operating Temperature 5 C to 40 C Operating Humidity See the graph below Shock Under 5 G Vibration 5 Hz to 22 Hz 0 0042 cm displacement double amplitude 1 octave per minute 23 Hz to 350 Hz Under 0 5 G Magnetic Field DC 0 6 mT to 700 kHz 0 7 uT 700 kHz to 1 5 MHz 3 uT Allowable Relative Humidity vs Temperature Relative Humidity 96 100 90 80 70 60
144. pply to save the changed data f Setthe port s Connection to INS E KX TDA Maintenance e 1 Configuration 8 Extension Port E Eile Connect Tool Utility Window Help a x D Ed amp Gn 8 52 05 1 Slot 2 Portable Station Command Port Type View 3 Clock Priority 4 Option Parallel DPT Property 5 LCO Port Port Telephone xtensioi Extension ICE T 6 PRI Port Type Number Ringing Type og unit TEN 7 11 Port E 2 8 Extension Port 01 DPT INS 109 Yes Normal 9 CSIF Port 10JP GW Port E 9 2 System 03 VM INS 111 Voice Mail No VM DPT E 3 Groups E 4 Extension 5 Optional Device 05 Connectie 113 Normal 5 Feature EH 7 TRS E 8 ARS 07 DPT 115 Normal 9 Private Network 10 amp Incoming Call E 11 Maintenance SET SLT INS 110 No Normal 04 INS 112 No Normal 06 DPT 114 Normal 08 DPT Normal SLT SLT INS SLT INS SLT INS SLT mi Interactive Mode Type TDA200 004 001 Region000 000 Program the appropriate trunk feature settings depending on how your customer plans to use the VPS The VPS answers all incoming trunk calls promptly See Example Settings 1 later in this section The VPS answers when the operator does not take the call after a specified time See Example Settings 2 later in this section The VPS answers when an Incoming Call Distribution ICD group does not take the call
145. process This parameter is enabled only when the integration mode is Inband Integration or No Integration Message Waiting Lamp Interval Time Specifies the time between retries for the Message Waiting Lamp light on light off process This parameter is enabled only when the integration mode is Inband Integration or No Integration Call Waiting Sequence This sequence is carried out by the VPS to perform call waiting when the called extension is busy PBXs differ in how they handle this function Test from an SLT to determine the sequence Release Sequence for Call Waiting This sequence is carried out by the VPS to release call waiting PBXs differ in how they handle this function Test from an SLT to determine the sequence Receiving Caller ID Enables or disables the VPS to receive Caller ID from the PBX while receiving a call Waiting Time for Receiving Caller ID Specifies the length of time that the VPS waits before receiving Caller ID from the PBX Document Version 2 1 2008 04 Installation Manual 127 5 2 3 PBX Parameters Inband Signalling These parameters are used when the Integration Mode is set to Inband If the PBX type is set to a KX T series system these parameters will be automatically set If another type of PBX is used check the system s Installation Manual for settings Code default Call State Sent to the Voice Mail Port When 1 Ringback Tone The extension dialled is ringing
146. programmable settings General Security Precautions 1 oN All data including user information is stored in the hard disk KX TVM200 or flash memory KX TVM50 of the VPS Make sure the VPS is installed in a secure location so that the VPS cannot be physically removed by an unauthorised party Periodically backup the data stored in the VPS For details refer to 8 2 Backing Up the System To prevent unauthorised access from the Internet use a firewall To prevent unauthorised access via the optional modem do not disclose the telephone number used to access the VPS s modem To prevent unauthorised access from KX TVM Maintenance Console or the Voice Mail Assistant feature of the optional Phone Assistant software Log out of the VPS when leaving the computer unattended If features that allow users to access the VPS without entering a password are enabled such as the Connection Profile feature of KX TVM Maintenance Console or the Automatic Login feature of Voice Mail Assistant take measures to ensure that unauthorised parties cannot use the computer Before disposing of the VPS sending it for repair or handing it over to a third party Make a backup of data stored in the VPS Initialise the VPS so that information cannot be retrieved from it When you back up data to a PC or other external device the confidentiality of that data becomes your responsibility Before disposing of the PC or other external device e
147. r s Voice during Dialing s This Timer is not for TRS 10 S Optional Device Analog CO Inter Digit Timer to Mute Caller s Voice during Dialing s This Timer is not for TRS 5 6 Feature 31 7 TRS Call Duration Start Timer for Analog s 0 8 ARS Extension PIN Lock Counter 0 9 Private Network 10 CO amp Incoming Call Automatic Redial Repeat Counter 4 11 Maintenance Automatic Redial Waiting Time before the Called Party Answers 10s 3 Automatic Redial Mute Off Timer for Analog CO s 255 mi Interactive Mode Type TDA200 Version004 001 Region000 000 4 Program the PBX so that it will direct intercepted calls to the VPS a Go to the Groups VM DPT Group System Setting screen b Set Intercept to Mailbox to Disable Installation Manual Document Version 2 1 2008 04 4 2 KX TDE and KX TDA Series PBX Programming for DPT Integration C Click Apply to save the changed data TDA Maintenance Console 3 Groups 7 V M DPT Group 1 System Setting 1 Configuration E 2 System 1 Trunk Group Extension Group Call Pickup Group Paging Group 5Jncoming Call Distr 2 Unit Setting 8 VM DTMF Group 19 11 Maintenance Document Version 2 1 2008 04 Installation Manual 101 102 4 2 KX TDE and KX TDA Series PBX Programming for DPT Integration Example Settings 3 Program the PBX to direct incoming trunk calls to an Incoming Call Distribution ICD group and to then direct thos
148. rator 500 500 500 102 103 104 linteractive Mode Type TDA200 Mersion004 001 Region000 000 3 Set the amount of time before a call is considered to be unanswered and therefore forwarded to the VPS a Goto the System Timers amp Counters CO Extension screen b Assign the Intercept Timer parameter Document Version 2 1 2008 04 Installation Manual 99 4 2 KX TDE and KX TDA Series PBX Programming for DPT Integration 100 E KX TDA Maintenance Console Eile Connect Tool Utility Window Help c Click Apply to save the changed data em 4 Timers amp Counters 1 CO Extension 1 Configuration amp BA E 2 System 1 Date amp Time Daylight Savir 2 PBX Operator Description Value 3 BGM Music on Hold 2 4 Timers amp Counters Intercept Timer s 1 CO Extension Hold Recall Timer s 60 2 DISAJDPHICONF T Rem 3 Miscellaneous Transfer Recall Timer s 60 S Time Service Call Park Recall Timer s 60 E 5 Numbering Plan 59 7 Class of Service Forced CO Line Disconnect Timer for Hold Recall min 30 1 8 Ring Tone Patterns Hot Line Pickup Dial Start Timer 1 E 9 System Options 10 CTI Extension First Digit Timer 10 11 Audio Gain Extension Inter Digit Timer 10 3 Groups 4 Extension Analog CO First Digit Timer to Mute Calle
149. rds KX TVM200 Model Model Name Maximum Quantity KX TVM204 4 Port Digital Expansion Card 6 KX TVM296 Modem Card 1 1 1 4 Initial Configuration and Expansion Capabilities Specification KX TVM50 KX TVM200 No of Ports Initial Configuration 2 0 Maximum 6 24 Recording Time Initial Configuration 4 hours 1000 hours Maximum 8 hours 1 1 5 Installer Equipment and Software Requirements The installer must use a PC and the KX TVM Maintenance Console software to configure and customise the VPS The PC can be connected via the built in USB port of the VPS or can access the VPS over a local network via the built in LAN port KX TVM200 or an optional KX TVM594 LAN Interface Card KX TVM50 Off site programming is also possible provided an optional KX TVM296 Modem Card is installed in the VPS For more information see Section 3 Installing KX TVM Maintenance Console 20 Installation Manual Document Version 2 1 2008 04 1 1 6 Recommendations for System Configuration 1 1 6 Recommendations for System Configuration In order for the VPS to handle calls smoothly generally there should be 1 VPS port for every 6 trunks connected to the PBX If Automated Attendant AA service is used allotting 1 VPS port for every 4 trunks should be sufficient If the PBX and VPS have heavy traffic and callers cannot reach the VPS because of congestion more VPS ports should be added Recommendations are outl
150. ressure on the main board Doing so may result in damage to the VPS IS WN ill Y S il SN SS MN Y 1 i TP SP LC s E Extension Bolt 58 Installation Manual Document Version 2 1 2008 04 2 8 1 4 Port Digital Expansion Card KX TVM204 2 Insertthe new extension bolts included with the card into the holes on the card and tighten them to secure the card Extension Bolt A il ill ii 2 Document Version 2 1 2008 04 Installation Manual 59 2 8 1 4 Port Digital Expansion Card KX TVM204 Installing Cards in Slot 5 or Slot 6 When installing a card in Slot 5 or 6 secure the card using the screws included with the card instead of the extension bolts Note The KX TVM204 operates at SELV 60 Installation Manual Document Version 2 1 2008 04 2 8 2 Modem Card KX TVM296 2 8 2 Modem Card KX TVM296 The KX TVM296 allows the VPS to be accessed remotely for administration purposes Included Items Screw x 1 Installation 1 Insertthe card between the guide rails and slide it down as shown 2 Secure the latch by flipping it toward the centre of the card and slightly pressing down on it CAUTION When installing optional cards do not put pressure on the main board Doing so may result in damage to the VPS 3 Note The KX TVM296 operates at TNV Document Version 2 1 2008 04 Installation Manual 61 2 9 1
151. rface The recording capacity specification shown here for the KX TVM50 applies to when one system prompt language is installed Recording capacity is reduced by about 1 hour for each additional system prompt language that is installed the software version Document Version 2 1 2008 04 Settings from 6 to 8 digits are available when using KX TVM Maintenance Console version 2 1 or later Click Help About to confirm Installation Manual 29 1 3 Specifications Software Specification KX TVM50 KX TVM200 Custom Services Up to 100 Number of Messages Unlimited Length of Personal Greeting Message Up to 360 s programmable Message Retention Time 1 to 30 days unlimited programmable Maximum Message Length 1 to 60 min unlimited programmable Maximum Combined Length of Messages per Mailbox 1 to 120 min unlimited programma ble 1 to 600 min unlimited programma ble No of Mailboxes 62 Subscriber 2 Manager 1022 Subscriber 2 Manager Reports Mailbox Information Report Mailbox Information Report Call Account Report Group calls by Call Account Report Group calls by Port Port Call Account Report Group calls by Call Account Report Group calls by Mailbox Mailbox Port Usage Report Port Usage Report Memory Card Usage Report HDD Usage Report Mailbox Usage Report Mailbox Usage Report Fax Call Report Fax Call Report Call Handling Stat
152. roup Number 20 characters Overflow Time 5 Incoming Call Distribution Gi Day Lunch Break Night 1 Group Settings 1 290 Sales 100 100 100 100 30s gt 2 Member a 3 Queuing Time Table 2 Eu SS 6 Extension Hunting Group 3 60s E 7 Group 5 8 VM DTMF Group i we 9 PS Ring Group 5 60s gt 4 Extension ae E 5 Optional Device B EN Jiu 6 Feature 7 605 7 5 38 ARS B SS S Private Network 9 605 10 CO amp Incoming Call 9 11 Maintenance ue 508 11 60s _ a_i ri 12 60s 13 60s 14 60s 605 X I Li d Interactive Mode Type TDA200 Version004 001 Region000 000 3 Program the PBX so that it will direct overflowed calls to the VPS a Go to the Groups VM DTMF Group System Setting screen b Select None Answer by Mailbox or AA as the parameter for Intercept Routing to the VPS Sequence This parameter determines which DTMF command the PBX will send to the VPS in order to select the desired service AA VM Custom Service etc If using a Custom Service select None 138 Installation Manual Document Version 2 1 2008 04 5 3 KX TDE and KX TDA Series PBX Programming for Inband Integration C Click Apply to save the changed data KX TDA Maintenance Console 3 Group Group 1 System Setting Eile Connect Tool Utility Window Help 18 x D ns eeel 1 Configuration E 2 System 3 Groups 1 Trunk Group 2 Extension
153. roup set in step 4 to AA for Automated Attendant a Select the Call Hunting extension group Set the Extension Group set in step 4 to AA for Automated Attendant b Select Hunting Group Setting 2 Set Group Extension 8 Return to the System Data Programming Main Menu Select Line then select CO Line Setting 1 or CO Line Setting 2 9 Program all lines DIL to the first extension of the Voice Mail hunt group 146 Installation Manual Document Version 2 1 2008 04 5 6 KX TD500 PBX Programming for Inband Integration 5 6 KX TD500 PBX Programming for Inband Integra tion DPT Integration is recommended when using the VPS with the KX TD500 however Inband Integration is necessary when the PBX has available SLT ports but no available DPT ports e the cards installed in the PBX or the software version of the PBX do not support DPT Integration Programming procedures and availability may vary by country area software version etc Refer to the documentation included with the PBX or consult your dealer for more information 1 Assignment of the extension card to be connected to the VPS Note Ifthe VPS card to which the VPS will be assigned is already installed in the KX TD500 proceed to step 2 If installing a new VPS card begin with step 1 Go to the 1 1 Slot Assignment screen Assign the slot card type to be installed to DHLC HLC SLC ESLC or SLC M SLT interface supports Click Apply to save the slot card type assignment
154. rovide factory installed jacks Its hard disk drive provides 1000 hours of recording capacity Both systems can be expanded by adding optional service cards KX TVM50 Main Board Front Cover Factory installed Flash Memory Card Cable Cover KX TVM200 gt gt E E EL Ed Ed Ed Ed Ed Ed 4 Ed E E EL EL E E E E E E ELI Front Cover 3 5 Hard Disk Drive Cable Cover gt 18 Installation Manual Document Version 2 1 2008 04 1 1 2 System Connection Diagram 1 1 2 System Connection Diagram Remote PC PBX PBX Telephone Company Lines DPT APT Inband Interface Internal Modem KX TVM50 LAN Voice Processing System DPT Interface Internal Modem KX TVM200 I I I USB Server PC Document Version 2 1 2008 04 Installation Manual 19 1 1 5 Installer Equipment and Software Requirements 1 1 3 Options Optional Cards KX TVM50 Model Model Name Maximum Quantity KX TVM502 2 Port Hybrid Expansion Card 2 KX TVM503 2 Port Digital Expansion Card 2 KX TVM524 Memory Expansion Card 1 KX TVM594 LAN Interface Card 1 KX TVM296 Modem Card 1 Optional Ca
155. rs in the United Kingdom FOR YOUR SAFETY PLEASE READ THE FOLLOWING TEXT CAREFULLY This appliance is supplied with a moulded three pin mains plug for your safety and convenience A 5 amp fuse is fitted in this plug Should the fuse need to be replaced please ensure that the replacement fuse has a rating of 5 amps and that it is approved by ASTA or BSI to BS1362 Check for the ASTA mark or the BSI mark y on the body of the fuse If the plug contains a removable fuse cover you must ensure that it is refitted when the fuse is replaced If you lose the fuse cover the plug must not be used until a replacement cover is obtained A replacement fuse cover can be purchased from your local Panasonic Dealer IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE SOCKET OUTLET IN YOUR PREMISES THEN THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY THERE IS A DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUT OFF PLUG IS INSERTED INTO ANY 13 AMP SOCKET If a new plug is to be fitted please observe the wiring code as shown below If in any doubt please consult a qualified electrician WARNING THIS APPLIANCE MUST BE EARTHED IMPORTANT The wires in this mains leads are coloured in accordance with the following code Green and Yellow Earth Blue Neutral Brown Live As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying the terminals in your plug proceed as fo
156. rty Control Signal The length of time allowed for the short break in loop current that is used to indicate that the caller has hung up usually set to None since most PBXs do not provide this signal to single line ports If choosing a setting other than None use an amount equal to or less than the PBX or telephone company provided CPC signal Disconnect Time The length of time that the line is temporarily unavailable after a call has ended Delay After Dialling Before Analysis The length of time between the end of a call and the start of Call Progress Tone detection when an outgoing call is dialled Maximum Time to Wait for Dial Tone The length of time that the VPS must wait for dial tone detection Dial Start Mode Specifies whether to detect dial tone or wait the specified time in Offhook Delay when an outgoing call is dialled Offhook Delay The length of delay time when Offhook Delay is selected in Dial Start Mode Delay After Dialling Before On hook The length of time that the VPS waits for an answer when an outgoing call is dialled If the time period expires with no answer the VPS disconnects the call Record Start Beep Tone The beep tone that is heard when recording starts DTMF Cut Length The length of time for DTMF to be deleted when it is detected while in recording Minimum Message Length Specifies the minimum message recording length Messages shorter than the specified minimum recording length are discarded from
157. sers can assign buttons for Live Call Screening LCS Two way Recording TWR Two way Transfer TWT and Voice Mail Transfer VTR via PC Programming Follow the procedure below to assign each button 1 Goto the Extension Wired Extension Flexible Key screen E KX TDA Maintenance Console 4 Extension 1 Wired Extension 4 Flexible Key ini xl Eile Connect Tool Utility Window Help 81 xj D a E 2 System 3 Groups Extension Number Name 101 Operator 4 Extension Telephone DPT gt 1 Wired Extension 1 Extension Settings Copy To 2 PAD DND 3 Speed Dial ROB Hes Key Tye Parameter Ext No or Dial Max 32 Extension Numk SPF Key Location ui Selection Floating Ext No digits Pee of Mailbox 9 2 Portable Station ype Number E 3 05 Console 1 Single CO 1 1 FS 5 Optional Device 6 Feature 2 Single 2 1 3 Two way Record 200 8 ARS S Private Network 4 Two way Transfer 200 S 10 CO amp Incoming Cal 5 Two way Transfer 200 102 11 Maintenance 6 LCS 7 Voice Mail Transfer 200 8 Single CO 8 1 9 Single CO 9 fi X 4 linteractive Mode tD4200 Version004 001 egn000 000 E 2 Select the Extension Number Name for the extension you want to program Assign the desired key type to the Key Location you wish to program When Two way Record Two way Transfer or Voice Mail Transfer is sele
158. stem System System System System System System External Auto F Personal Custom Service Cickt Olckt Click Click t Click t Click Click t Clickt Click Click t Click t Click Click t Click t Click Click t Click t Click Click Clickt Click Click t Click t Click Click t Click t Click Click t Click t Click Click t Click t Click Click t Click t Click Click t Clickt Click Click t Click t Click Click t Click Click Click t Click t Click Click t Click t Click Click t Click t Click Click t Clickt Click Click t Click t Click amp a IN Personal Distribution List Edit delete or add mailboxes as needed then click Next For more information refer to 2 1 3 Mailbox Parameters in the Programming Manual Note The Mailbox Edit window allows you to set basic mailbox parameters only Detailed mailbox settings can be made after Quick Setup has finished by clicking the Mailbox Settings icon under Shortcuts Installation Manual Document Version 2 1 2008 04 6 1 2 Quick Setup Port Trunk settings The next window displayed is the Port Trunk window Quick Setup Port Trunk One of 48 service groups can be assigned to each YPS port and each PBX trunk CO line Service Groups 5 Service Group No 1 2 lt Service Group No 2 Group Parameters
159. t You should note the serial number of this unit in the space provided and retain this manual as a permanent record of your purchase to aid in identification in the event of theft MODEL NO SERIAL NO DATE OF PURCHASE NAME OF DEALER DEALER S ADDRESS DEALER S TEL NO 8 Installation Manual Document Version 2 1 2008 04 Introduction Introduction About this Manual This Installation Manual is designed to serve as an overall technical reference for the KX TVM50 KX TVM200 It provides instructions for installing the VPS hardware configuring the connected PBX for use with the VPS and getting started with the KX TVM Maintenance Console software This manual is divided into the following sections Section 1 Voice Processing System Overview This section provides a basic introduction to the VPS and its specifications It briefly explains what the VPS can do and how it is connected to and interacts with the PBX Section 2 Installation This section explains how to install the VPS and its optional cards Section 3 Installing KX TVM Maintenance Console This section explains how to install KX TVM Maintenance Console on a PC Section 4 PBX Programming for APT DPT Integration This section explains how to configure selected Panasonic PBXs to use APT DPT Integration with the VPS Section 5 PBX Programming for Inband Integration KX TVM50 only This section explains how to configure selected Pan
160. ta 3 CO 1 Line Mode type detail type detail ype detail 1 DIL Jack 07 Extension 107 DIL Jack 07 Extension 107 DIL Jack 07 Extension 107 2 DIL Jack 07 Extension 107 DIL Jack 07 Extension 107 DIL Jack 07 Extension 107 3 DIL Jack 07 Extension 107 DIL Jack 07 Extension 107 DIL Jack 07 Extension 107 4 DIL Jack 07 Extension 107 DIL Jack 07 Extension 107 DIL Jack 07 Extension 107 5 DIL Jack 07 Extension 107 DIL Jack 07 Extension 107 DIL Jack 07 Extension 107 5 DIL Jack 07 Extension 107 DIL Jack 07 Extension 107 DIL Jack 07 Extension 107 T DIL Jack 07 Extension 107 DIL Jack 07 Extension 107 DIL Jack 07 Extension 107 8 DIL Jack OF Extension 107 DIL Jack 07 Extension 107 DIL Jack 07 Extension 107 b If the VPS is only answering calls not answered by the operator Operator Backup Go to the 3 CO 2 Incoming Outgoing screen Program lines to ring operator extensions immediately for all time modes To give the operator extension 101 in this example time to answer the call before 142 Installation Manual Document Version 2 1 2008 04 5 4 KX TE Series PBX Programming for Inband Integration the VPS picks up we recommend setting the delay to a few seconds for each extension connected to the VPS Set a different delay time for each extension connected to the VPS Finally go to the 3 CO 1 Line Mode screen and set all trunk types to Normal Click Apply to save the changed dat
161. talled in slots 2 and 3 of the VPS Note When using APT Integration only the factory installed jacks can be used Maximum Configuration Basic Configuration KX TVM502 2 Integration Type No of Usable No of Usable No of Ports No of Ports Jacks Jacks DPT Integration 1 2 3 1 per card 6 Inband No Integration 2 2 6 6 When using DPT Integration only odd numbered jacks 1 3 and 5 can be used Each jack provides 2 VPS ports Included Items Screw x 2 Installation 1 Position the front of the card so that the jacks fit in the open slot Holding the card firmly in place lower the other end of the card so that the card s hole fits over the extension bolt CAUTION When installing optional cards do not put pressure on the main board Doing so may result in damage to the VPS Extension Bolt Document Version 2 1 2008 04 48 Installation Manual 2 7 1 2 Port Hybrid Expansion Card KX TVM502 2 Insert and tighten the screws as shown Note The KX TVM502 operates at SELV Document Version 2 1 2008 04 Installation Manual 49 2 7 2 2 Port Digital Expansion Card KX TVM503 2 7 2 2 Port Digital Expansion Card KX TVM503 Each KX TVM503 adds 2 ports to the VPS which can be used for DPT Integration KX TVM503 cards can be installed in slots 2 and 3 of the VPS Maximum Configuration Basic Configuration KX TVM503 x 2 Integration Type No
162. tatus this increases VPS efficiency Codes apply to all transferred calls trunk calls only indicate a disconnection provided the PBX is programmed for CPC Detection and the Telephone Company sends the CPC signal Refer to the Sequence Codes in 5 2 3 PBX Parameters Put all extensions connected to the VPS into the same extension group using System Program 600 Reserve this extension group for these extensions Do not mix other extensions into this group Enable hunting for the VPS extension groups using System Program 100 Set the hunting type for the VPS extension groups to Circular using System Program 101 At every VPS extension temporarily connect an SLT or test set go off hook and dial 7301 to turn on Data Line Security This prevents the PBX from sending Executive Override or Call Waiting tones to those extensions We recommend that all Voice Mail port extensions have this feature enabled to avoid interruption during recording Select the appropriate trunk feature settings depending on how your customer plans to use the VPS a to answer all incoming calls b as an operator backup or c to only answer calls not answered by user extensions Program the appropriate trunk feature settings depending on how your customer plans to use the VPS a to answer all incoming calls b as an operator backup or c to only answer calls not answered by user extensions a Ifthe VPS is answering all incoming calls Trunk Mode Use System Programs 414
163. ted to the VPS Click Apply to save the changed data 1 System 2 Main _ 1234 Jack 07 amp 08 gt Jack 15 amp 16 When Jack 7 amp 8 is selected extension jack numbers 07 and 08 will be in extension group 7 automatically Likewise when Jack 15 amp 16 is selected extension jack numbers 15 and 16 will be in extension group 8 106 Installation Manual Document Version 2 1 2008 04 4 3 KX TE Series PBX Programming for APT Integration automatically Also the Extension Hunting type is set as Circular automatically in each of these 2 extension groups You can confirm these automatic settings in the 2 Extension 6 Extension Group screen 2 Extension 6 Extension Group Extension 101 102 Extension Call Pickup Circular Circular alr OOOO Oooo oO 3 Program the appropriate trunk feature settings depending on how your customer plans to use the VPS a to answer all incoming calls b as an operator backup or c to only answer calls not answered by user extensions a Ifthe VPS is answering all calls Go to the 3 CO 1 Line Mode screen Program all lines DIL to the first extension of the Voice Mail hunt group The PBX will allow incoming trunk calls to hunt only if the trunks are DIL to the first port of the hunt group Lines programmed as Normal do not hunt Click Apply to save the changed data e 3 CO 1 Line Mode Document Version 2 1 2008 04 detail Ja
164. the PBX 66 Installation Manual Document Version 2 1 2008 04 2 11 Frame Earth Connection 2 11 Frame Earth Connection IMPORTANT Connect the frame of the main unit to earth The earthing plug of the AC cable provides some protection from external noise and lightning strikes but it may not be enough to fully protect the unit A permanent connection between earth and the earth terminal of the unit must be made Loosen the screw Insert an earthing wire user supplied N Note e Green and yellow insulation is required and the cross sectional area of the conductor must be more than 0 75 mm or 18 AWG 3 Tighten the screw 4 Connect the earthing wire to earth KX TVM50 KX TVM200 Note sure to comply with applicable local regulations e g laws guidelines Proper connection to earth is very important to protect the unit from external noise and can reduce the risk of electrocution in the event of a lightening strike Document Version 2 1 2008 04 Installation Manual 67 2 12 Connecting the AC Adaptor 2 12 Connecting the AC Adaptor 1 Plug the DC connector of the AC adaptor into DC IN KX TVM50 DC Connector AC Adaptor KX TVM200 DC Connector AC Adaptor 68 Installation Manual Document Version 2 1 2008 04 2 12 Connecting the AC Adaptor 2 Confirm that the VPS power switch is in the OFF positio
165. to the CO amp Incoming Call DIL Table amp Port Setting screen b Assign the DIL Destination for each time mode and trunk to a specific extension number operator extension C Click Apply to save the changed data KX TDA Maintenance Console 10 CO amp Incoming Call 2 DIL Table amp Port Setting mm nj Eile Connect Tool Utility Window 181 x D m amp 52 0 2 System 3 Groups DID TIE DL cui tor Di 4 Extension 5 Optional Device DIL Destination 6 Feature Card Tyne Trunk Incoming Tenant MM Trunk 7 5 Day Lunch Break Night Number Group No S ARS 9 Private Network LCOT8 DIL 101 101 101 101 1 10 amp Incoming Call esere 1 CO Line LCOTS DIL 101 101 101 1 2 DIL Table amp Port Setting LCOTS DIL 3 DID Table 4 Miscellaneous 11 Maintenance LCOTS DIL FFF E RE LCOTS DIL LCOTs DIL LCoTs DIL LCOTS DIL Interactive Mode Type TDA200 Version004 001 Region000 000 2 Program the PBX so that unanswered calls to the operator are redirected to the VPS Intercept Routing No Answer feature a Goto the Extension Wired Extension Extension Settings screen b Assign the Intercept Destination for the operator s extension to a floating extension number VPS Port for each time mode Document Version 2 1 2008 04 Installation Manual 133 5 3 KX TDE and KX TDA Series PBX Progra
166. tration purposes Included Items Screw x 1 Installation 1 Insert the card between the guide rails and slide it down as shown 2 Secure the latch by flipping it toward the centre of the card and slightly pressing down on it CAUTION When installing optional cards do not put pressure on the main board Doing so may result in damage to the VPS Document Version 2 1 2008 04 Installation Manual 53 2 7 4 LAN Interface Card KX TVM594 3 Insert and tighten the screw as shown 54 Installation Manual Document Version 2 1 2008 04 2 7 5 Modem Card KX TVM296 2 7 5 Modem Card KX TVM296 The KX TVM296 allows the VPS to be accessed remotely for administration purposes Included Items Screw x 1 Installation 1 Insertthe card between the guide rails and slide it down as shown 2 Secure the latch by flipping it toward the centre of the card and slightly pressing down on it CAUTION When installing optional cards do not put pressure on the main board Doing so may result in damage to the VPS Document Version 2 1 2008 04 Installation Manual 55 2 7 5 Modem Card KX TVM296 3 Insert and tighten the screw as shown Note The KX TVM296 operates at TNV 56 Installation Manual Document Version 2 1 2008 04 2 8 Installing Optional Cards KX TVM200 2 8 Installing Optional Cards KX TVM200 The KX TVM200 can be expanded by installing the following optional cards
167. ts 0 9 amp DR F T X FX E Altemate Extension Transfer Sequence Up to 16 digits 0 9 ED R F T X FX E Reconnect Sequence on Busy Up to 16 digits 0 9 HD RF T X F E Reconnect Sequence on No Answer Up to 16 digits 0 9 amp D R F T X F B Reconnect Sequence on Refuse Up to 16 digits 0 9 D RF T X F E Light On Sequence for Message Waiting Lamp Up to 16 digits 0 93 D RF T X E Light Off Sequence for Message Waiting Lamp Up to 16 digits 0 9 D RF T X E Message Waiting Lamp Retry Time 0 5 times 2 E Message Waiting Lamp Interval Time 1 60 min 1 E Call Waiting Sequence Up to 16 digits 0 9 DRF T X 1 E Release Sequence for Waiting Up to 16 digits 0 9 0 RF TX F B Receiving Caller ID Enable B Waiting Time for Receiving Caller ID 0 10 s lt Back Cancel In this window you can select the Type Integration Mode 50 only and set other parameters essential for proper integration between the PBX and VPS For more information refer to 2 5 4 5 PBX Parameters in the Programming Manual Note The VPS will set the appropriate parameters to match the default settings of the PBX you select as the PBX Type Edit each parameter as needed then click Next You will be asked whether you want to start Auto Configuration KX T M Maintenance Console 2 0 xj Q Start Auto Configuration Cancel
168. ult your dealer for more information Note The following procedures can also be used for KX TE series PBXs if programming via the Manager Extension is preferred For KX TES824 TEM824 PBX software version 1 0 44 or higher is required for APT Integration Consult your dealer for more information It is important that the PBX has the proper software level to allow APT Integration with the VPS Follow the procedures below to confirm the software level then complete the required programming before starting up the VPS All of the following procedures must be completed after entering system programming Refer to the KX TA series Installation Manual for instructions on how to enter the system programming mode 1 Using the Manager Extension check the software version of the KX TA series PBX using System Program 998 Example Y581J000421 XX The underlined digits represent the software production date code year month day For APT Integration the production date must be 000421 or later If the software version of the PBX is lower than this consult your dealer From the SYS PGM NO screen a Enter 998 b Press the NEXT button SP PHONE The PBX displays the ROM version and the date it was created Setthe date and time using System Program 000 The date and time are automatically synchronised between the VPS and the PBX during Quick Setup Set extension numbering using System Program 009 Assign the voice mail port
169. up To restore the system from a backup refer to Restoration of Backup Data in 1 9 2 Utility System Back Up in the Programming Manual 190 Installation Manual Document Version 2 1 2008 04 8 2 Backing Up the System Deleted messages are not backed up Backing up all data including system prompts is recommended e System prompt files are very large and can take several hours to backup e Store backup files in a safe place Document Version 2 1 2008 04 Installation Manual 191 8 3 Restarting the VPS 8 3 Restarting the VPS If the VPS is not functioning properly restarting the VPS may resolve the issue There are 3 methods for restarting the VPS explained below 1 Ifthe VPS does not function properly a Select Utility System Initialise Restart Restart System KX T M Maintenance Console Yer 2 0 Mode File Connect Edit View GoTo Utility Help i amp amp Disconnect Quick Setup Br Shortcuts System Back Up 7 System Prompts Customization id Line Status Mailbox Settings System Trace System Mainteng D Restart System Initialise System Class Of Service WERE gt le Programmer Code B Commands PORT TRUNK Service Software Version j f LAN Settings Service settings Default Parameters Set Language Profile Setup System Parameters KX TYM Maintenance Console Ver 2 0 24 All lines will be closed immediately
170. w displayed is the Mailbox Edit window E Manage All Mailboxes In The System Add Mailbox Range Delete Mailbox Edit Mailbox First Name Last Na Exten Class Cover Intervi AI Cal Call T No A Call T Incom Incom Message Manager 9 63 No System System Click t Click t Click t 1999 System Manager 64 No System System Clickt Click t Click t Mailbox Parameters Notification Parameters External M D Auto F Personal Custom Service Personal Distribution List Cancel Help Edit delete or add mailboxes as needed then click Next For more information refer to 2 1 3 Mailbox Parameters in the Programming Manual Note Mailbox Edit window allows you to set basic mailbox parameters only Detailed mailbox settings can be made after Quick Setup has finished by clicking the Mailbox Settings icon under Shortcuts Installation Manual Document Version 2 1 2008 04 Port Trunk settings 6 1 2 Quick Setup The next window displayed is the Port Trunk window Quick Setup Port Trunk One of 48 service groups can be assigned to each YPS port and each PBX trunk CO line Service Groups 5 Service Group No 1 2 lt Service Group No 2 Group Parameters Service Group No 12 lt Service Group No 13 Service Group No 14 S
171. y the desired language file to your desktop Double click the exe file Select the desired directory where the extracted files will be saved Copy the 5 extracted files DVMLNG 1 to 5 to the following folder on the SD memory card SD Memory Card PRIVATE MEIGROUP PCC PBX Eject the SD memory card insert it into the PBX and start the PBX Spa INE e 104 Installation Manual Document Version 2 1 2008 04 4 3 KX TE Series PBX Programming for APT Integration 4 3 KX TE Series PBX Programming for APT Integra tion The instructions in this section are for programming a KX TE series PBX via the Operating and Maintenance Tool To program a KX TE series PBX using the Manager Extension follow the instructions for KX TA series PBX programming by referring to 4 6 KX TA Series PBX Programming for APT Integration Note For KX TES824 TEM824 PBX software version 1 0 44 or higher is required for APT Integration Consult your dealer for more information 1 Goto the 1 System 1 Date amp Time screen Set the date and time Click Apply to save the changed data 1 System 1 Date amp Time DI xj X cores Q 000 Date amp Time Date Time mmy 06 14 09 22 24 Document Version 2 1 2008 04 Installation Manual 105 4 3 KX TE Series PBX Programming for APT Integration 2 Goto the 1 System 2 Main screen Under Voice Mail select APT Integration then select each extension jack that is connec

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