Remote Satellite Terminal RST100 User and Installation Manual
Contents
1. RST gt PC Received Data PC SRST Transmitted Data PCSRST Date Terminal Ready Signal Ground Common RST SPC Data Set Ready CTS and DCD PCSRST Request to Send PCERST Clear to Send RSTPC Ring Indicate 7 5V on Log port RS232 Port Signal Support and Handshaking On the data logging port DCD and DSR output signals are related to DTR input and CTS is tied to RTS as shown The Data port supports full software XON XOFF handshaking on data AT commands bypass this as standard for Hayes modems or full hardware handshaking on RTS CTS with DCD carrier indication The Log port has no software handshaking support and hardware handshaking is loop back only since the command set requires a minimal buffer 36 RST100 USER amp INSTALLATION MANUAL 232 Port LBT Data Port Data Logging Port DCD DTR RS232 Port Electrical Parameters The LBT Comm Port and Log Ports conform to the RS232 interface specification with the following parameters however the Log Port communicates only at 9600 aramete spe ificatior Communication Rate 220 to 115 200 Baud Protocol 1 start bit 8 data bits no parity 1 stop bit asynchronous Voltage Levels and Sensitivity RS232 compliant 37 RST100 USER amp INSTALLATION MANUAL Antenna Installation Guides The following example will provide guidance for antenna installation techniques for specific applications Proper antenna installation is critical for the successful o2. AT command set installation guide user guide and intelligent handset manual Optional Accessories Alert Monitoring Interface Battery Backup Sub System In vehicle Hands free kit Intelligent handset Cable Kit Antenna External Ringer See your Service Provider for pricing and availability of these optional accessories 13 RST100 USER amp INSTALLATION MANUAL Getting Started What is a SIM Card A SIM Card Subscriber Identity Module is a small smart card that carries your identity for accessing the network and receiving calls lt functions as the digital memory of the RST100 and also stores your personal information including received SMS messages SIM Card Protection Scratching or bending the SIM card can easily damage the card or its metal contacts Handle the SIM card with care Avoid exposing the card to static electricity water or dirt Installing Removing the SIM Card The SIM card is stored in a recess in the SIM card compartment located at bottom of your RST100 If your service provider does not preinstall the SIM card perform the following steps to install it Warning Make sure the RST100 is switched off before you insert or remove the SIM card If you do not the memory on your SIM card and or the SIM card itself may be damaged 14 RST100 USER amp INSTALLATION MANUAL 1 Using a Phillips head screw remove the holding screw and keep it in a safe place 2 Slide open the compartment cove
3. Suppressor E m AB A Rro Coaxial Gable Coaxial Cable Antenna Support Structure Dwelling SPEA a AAAA A AA A AT The Fixed Site Antenna is an antenna contained within a weatherproof housing It is intended to be mast mounted without any type of ground plane For proper performance in the Iridium System e The antenna must have a clear line to the sky from the horizon up e Mount the antenna vertically e Position the antenna so that it is reasonably clear of nearby metal obstructions e Minimize horizontal obstructions as much as possible because they can create areas of poor system coverage These areas of poor coverage can decrease or possibly eliminate the user s ability to operate the RST100 with predictability 23 RST100 USER amp INSTALLATION MANUAL A specialised coaxial cable system is required to connect the Fixed Mast Antenna and RST100 This cable system is offered as an option to the Fixed Site Antenna To minimize the loss of radio signal from the antenna to the RST100 the coaxial cable system between the antenna and the other component should be less than 3db including connector loss Installation Options The fixed site antenna system consists of a fixed mount antenna and a coaxial cable system that connects the antenna to the Satellite Terminal Equipment Ensure that the antenna cable being used does not exceed 3DB loss The antenna system is suitable for marine vehicle and fixed application
4. The parameters of the port are configured using the Beam Management System BMS Connecting an SMS POTS handset An SMS_POTS handset can be easily connected to the RST100 terminal via the RJ11 POTS connection Once connected the setting within the RST100 should be configured to ensure compatibility with the handset as well as enabling the SMS POTS feature Configuring the RST100 for SMS POTS Using the Beam Management System the RST100 terminal should be configured to enable the SMS POTS feature Consult the Configuration Manual Available on the CD supplied with the terminal for details on configuring the SMS POTS service 29 RST100 USER amp INSTALLATION MANUAL Data Settings Auto Answer Data Terminal settings for auto answering an incoming data call To initialize the RST100 to receive an incoming data call start a Terminal Program such as HyperTerminal with the following settings 19200 bps 8 N 1 Flow Control None Then to enable the RST100 to auto answer type the following AT commands to the RST100 ATSO 1 This turns on auto answer AT IPR x where x baud of Terminal Program according to 1 600 bps 2 1200 bps 3 2400 bps 4 4800 bps 5 9600 bps 6 19200 bps default E g AT IPR 5 sets to 9600bps Terminal rate AT8WO This stores the current active settings to Profile O of the RST100 The RST100 is now ready to answer an incoming data call automatically as long as the Terminal Program
5. a default setting which is intended to operate out of the box with most phones and PABXs available This default setting is known as International Default within the Beam Management System The International Default sets the line impedance to 600 Ohms and the levels in the up and downlink directions to suit the expected deployment scenarios Specific implementations and terminal equipment may require adjustment of these parameters in association with your Service Provider 21 RST100 USER amp INSTALLATION MANUAL Configuring the RJ11 port parameters The ability to configure the RJ11 port parameters is one of the major features of the Beam RST100 The parameters of the port are configured using the Beam Management System BMS The BMS allows the configuration of e Dialled number processing to support crew calling and specialized applications e Line settings such as dial tone frequency and sound in order to make the RST100 sound like any other phone in the network e Gain settings to allow optimization for short and long copper tails up to 500m e Impedance to accommodate a large range of terminals equipment including PBXs This ability to adapt the RST100 to particular applications opens up new areas of use in crew calling rural community centers SOHO use and Universal Service Obligation activities The RST100 is designed to support multiple phones in parallel and can operate with many common calling card p
6. register and you may proceed with normal use as described below e The PUK is required if the PIN has been incorrectly entered three times and is indicated when the high tone is longer than the low tone Enter the PUK code await a change of tone up to ten seconds and hang up If the PUK was correct the phone will register and you may proceed with normal use as described below The SIM card will be permanently disabled if an incorrect PUK is entered 10 times in a row Note that in future the PIN to be entered is now that of the USER PIN programmed for the log port of the RST100 The original PIN on the SIM has been erased by entry of the PUK Once powered up the RST 100 attempts to register with the Iridium network The signal level LED uses colour to indicate how strong the Iridium signal is at your location Indicator colour Signal strength Red No signal problem with installation In most cases the indicator will show green after a short period of approximately 15 seconds orange indicates an acceptable but marginal signal strength If the indicator remains red there is a problem with the installation 25 RST100 USER amp INSTALLATION MANUAL 2 You are now ready to make a call You should hear a dial tone when you lift your DIMF telephone handset The call status indicator should also shine orange continuously If you hear nothing there is possibly something wrong with your telephone or cable If you hear an unavaila
7. 1 equipment that can be purchased in most countries It is always however advisable to purchase equipment that is endorsed or certified by the authorities in your country or the major telephone company 26 RST100 USER amp INSTALLATION MANUAL Voicemail If a Voicemail message has been left for you the RST 100 flashes the Voicemail Waiting indicator subject to network support The indicator is cleared whenever the user connects to the Voicemail retrieval number programmed in the RST 100 Short Message Service SMS If an SMS has been sent to the user the RST 100 flashes the SMS Waiting indicator This means that the SMS is ready to be read The indicator is cleared when the SMS has been read and cleared from the RST memory See the section Connecting a PC for details of how to connect a PC to the RST to read and send SMS messages Facsimile Support The Iridium network does not support facsimile transmission Use of the RST100 with a PABX The RST100 RJ11 port presents as an FXS line that is it looks like an exchange or central office line to a standard DTMF telephone attached to the RJ11 analog port If instead of a standard telephone a PABX is connected then the RST100 is performing the role of the network trunk as shown below Sends ring to PBX Indicated by configured service tones Detects off hook from PBX Sends dial tone to PBX DTMF Detects on hook from PBX The RJ11 port of the RST100 is set to
8. HE RSTIOOPACKAGE O ONTANS a a ll o se dl dd 13 OPTONAE ACCESSORIES vetas estao aaa de dd a el dos reed dado do thas 13 GETING STARTED oia A i 14 WAAT ISA SUI CARD a reas o E 14 SAS ADA O A O E eR eer NER TRE NEE PERE PIO Ryn ONECART Brae 14 INSTALLING REMOVING THE SIM GARD odias 14 PUNE TAME Sooo cease o a eee eases eh ane hea en sete 16 INSTALLING SS apf anta ale RPV Pe ew tease Om Ce RE en ene rE 17 AY CLE Sa all Yea 1 amp SIDO do tiny ld o a gE 17 M u un ng IMEI Si A A adie ica des ues ee adi 18 CONNECTING THE AG POWER CABLES cun e o tera end aoa led es Nes a de 19 CONNECTING THE DG POWER IC ABE oiro tu ct dd lea ta les e o ld ts Da Do onal 19 CONNECTING THE HANDSETS reporta o dd a e ed e Dd 20 Connecting ine POESIAS TT ANOS OS sensi orate en ede a a std eee 20 Connecting an Intelligent RST970 Handset Optional Item ooooooniocincnanunanancnnonanonanonanonanonanos 20 CONNECTING THE UA OP rca Sopas do ds dada 21 CONNECTING TO THE LOG PORT id a ii i 21 CONNECTING THE ANTENNA CABLE e e a LA ale Lead ot 22 INSTALLING THE ANTENNA Sui a ai 23 PLANNING THE ANTENNA INSTALLATION ccccceseseecccccccccccecccceceeceeeeesecsnsnsacccccccececcecesseeeeetectnsnsaceccceceeseeeeeees 23 INSTALLATION OPTIONS O o 24 USING THE R IT SOCKET iii isaac inci aia 25 RITA POTS EQUIPMEN Pa e e a 26 A A A A A O IN A A eee Or 27 SHORT MESSAGE SERVICE SMS 00 ia 27 PACSIMIME SUPPORM senescence ecto e o e eS aoe cee ae 27 USE OFTHE RS TOO
9. RST100 Voice Data module The unit should be powered off before inserting the connector and then reset once connected An extension cable to the Intelligent handset can be sourced and used if required 33 RST100 USER amp INSTALLATION MANUAL In vehicle Hands free Kit Optional The RST100 is capable of supporting the Beam RST973 optional In vehicle hands free kit to provide in vehicle hands free operation within a vehicle The In vehicle hands free kit is supplied with and Intelligent Handset as well as a full in vehicle integration The in vehicle integration supports ringer alert and other specific vehicle features if required such as horn alert and radio mute Installation of In vehicle Hands free The RST973 optional in vehicle hands free kit is simply connected to the RJ45 socket of the RST100 module just in the case of an Intelligent Handset The installation instructions contained within the RST973 kit will provide more detailed instructions for performing this 34 RST100 USER amp INSTALLATION MANUAL Specification Summary Beeria IE S ooo EN lt 85 RH non condensing 35 RST100 USER amp INSTALLATION MANUAL RS232 Specification The RST 100 is provided with two RS232 serial ports for log and data connection Both are 9 pin D type female sockets wired DCE for connection to a standard PC with a 1 1 cable Physical Connection The pin out of both connectors is described in the following table
10. Remote Satellite Terminal RST100 User and Installation Manual Satellite Terminal Beam Communications Pty Ltd 1 RST100 USER amp INSTALLATION MANUAL Remote Satellite Terminal RSTOO User and Installation Manual Version 3 Beam Communications Pty Ltd 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Information furnished by Beam Communications Pty Ltd Beam is believed to be accurate and reliable However no responsibility is assumed by Beam for its use or for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of Beam Beam reserves the right to change specifications at any time without notice Copyright 2007 Beam Communications Pty Ltd All rights reserved Product name RST100 User amp Installation Manual Manual revision 3 0 Part Number USRMANO00203 Release date Feb 2007 RST100 USER amp INSTALLATION MANUAL CONTENTS OIE 3 SAFETY INFORMATION o aa 5 WEECOM E Sa A te e SR eel 6 CONVENTONSIN THIS IMAN A e e da e Dl 7 ABOUT BEAM COMMUNICATIONS cccccccccccccccscscsscscecscccscccccsccescessocscosscossossscossosscscssosscescosccssccsssssccscsesses 8 WHATIS THE ASTON cla 9 SIONES e e de 10 UL TON os 0 NA AN MER NA O OA NET 10 PS Oa AAA A A A 10 EROS FOO Status NS eo do ad a a 1 NSDIA Y Status INDICIOS lt A A A AA EEA al 11 PACKAGE CONTENTOS ainia cicia 13 T
11. The Rear Panel RJ11 Port for wiring to standard DTMF telephones in parallel RJ11 Accessory Port Eg For Answering Machine RJ45 Port for Motorola handset only Reset button Antenna Comm port for PCAerminal to make data calls Power Input Log Port for management Port designed for and special functions future applications Figure 2 The RST100 rear panel 10 RST100 USER amp INSTALLATION MANUAL The RST100 Status Indicators The status indicators are located on the front panel of the RST100 The LED lights on the front panel show the RST100 status Note The LED lights will blink in different combinations to indicate transmission such things as transmission status signal strength and power Display Status Indicators Power When the RST100 powers up the Power indicator flashes while it carries out internal self diagnosis and then goes steady green and remains lit while power is applied to the RST100 lf the Power indicator does not illuminate at all when you switch on the RST100 check the power supply to the RST100 lf the Power indicator flashes rather than illuminates continuously after a few seconds the RST100 may require service Contact your service provider Voicemail Waiting The Voicemail Waiting LED flashes to indicate new message s are waiting in your voice mailbox subject to network support not available from all providers SMS Waiting The SMS Waiting LED flashes to indicate an SMS me
12. WITHA RADA ones codes tl dolls 27 CONFIGURING THE RJ11 PORT PARAMETERS ccsccsscccccccccccccccccccccccccccccccccccccccccccccccccccccssccees 28 CONFIGURING SMS POTS FEATURE ooconcccccconconoconoconoconocononononononononononononoconococonoconoconcconocococonecacanicenecenecenes 29 CONNECTING AN SMS POTS HANDSET ennn a e dd cau nai o ees 29 CONFIGURING THE RS TTOO FOR SMS POTS vee bers a Rca aes 29 DATA SETTINGS AUTO ANSWER eeeeeesesecesoeccoeccccecocsecccoesccesceoocesssssscsossssssscsssssssssssssssssssssssssssssssssssssssssss 30 Data Terminal settings for auto answering an INCOMING data Call ooooonononcnonnconnanonananonos 30 RST100 USER amp INSTALLATION MANUAL REMOTE CONFIGURA TIO Nini a E tices E a cain Aea ora aaa oS Edao a 31 EXPLANA TION eaan td a aa a add dd ica 32 INTELLIGENT HANDSET USE viii a Sa a a aE a AA EEE SEES 33 INTELLIGENT HANDSET USE OPTIONAL RST970 a a iii 33 Connecting an Intelligent HandSet oooooooonooonaconnonanonnconnonnconnnonco nono nonncnonnon cnn nanonnonannncnn non nconnnnss 33 IN VEHICLE HANDS FREE KIT OPTIONAL narran 34 Installation of In vehicle TIEN MEA tdci 34 SPECIFICATION SUMMAR Visita A E 35 RS232 SPEGIFICATION conil 36 PEYSICAL ES ONNEC TONE EE E EE SE a o 36 RS232 PORT SIGNAL SUPPORT AND HANDSHAKING ccccccccccccccccessseeeccecccccccccccecssseeceeecececcssccauaeceeeeececeeceeeuas 36 RS232 PORT ELECTRICAL PARAMETERS 0 cna snode
13. ble tone normally a single tone interrupted every few seconds by silence check that the signal strength indicator is orange or green lf so there may be a problem with your SIM card lf you hear a dial tone make a call just as you normally would use a phone noting any dialling prefix instructions advised by your service provider Once you have entered the phone number you will hear progress pips from the Iridium network It can take up to 30 seconds for the Iridium network to connect a call so a pause at this Stage is not unusual Eventually you will hear the other end ringing or hear a busy tone and voice message indicating why your call was unsuccessful When the other party answers the call status indicator will change from steady orange to flashing orange indicating a Call in progress 3 To terminate the call just hang up the handset The call status light turns off RJ11 POTS Equipment The RST100 supports multiple variations of standard telephone equipment including standard corded cordless multiple handset cordless answering machines and other external ringing devices The line supports a telecommunication standard of 3ren which allows it to support multiple extension of the line The RST100 also supports long cable runs off the RJ11 socket This provides flexibility for installation as well as running long line distances from power in remote environments As a rule of thumb the RST100 will support most standard RJ1
14. card won t work e Is the card inserted the correct way e Is the gold chip visibly damaged or scratched Return the card to your service provider e Check the SIM and phone contacts If they are dirty clean them with an antistatic cloth You cant cancel call forwarding or call barring Wait until you are in an area with good network coverage and try again The SMS or VMAIL indicator keeps flashing There is not enough memory available to store another message Or there is a message waiting Use the message menu to read delete messages and free up some space Your terminal has the SIM card inserted but the display says Enter PUK Enter the PIN unblocking key PUK1 or contact your service provider Your PIN is blocked Check Card or Insert Card Check the card is inserted correctly Check the contacts of the card are clean Clean the chip with a soft cloth See your Service Provider if continues 45 RST100 USER amp INSTALLATION MANUAL lt N gt BEAM Beam Warranty Conditions Beam Communications gives this express warranty along with extended warranty endorsements where applicable in lieu of all other warranties express or implied including without limitation warranties of merchantability and fitness for a particular purpose This constitutes our sole warranty and obligation with regard to our products as well as the Customer s sole remedy Beam Communications expressly disclaims all liability and responsibili
15. cated on the rear panel of the RST100 3 Secure the cable by tightening the plug retainer 4 Using a country specific kettle or Monitor cord connect this to the AC plug pack for accessing Mains power Connecting the DC Power Cable 1 Connect the DC termination terminal of the cable to your DC power source 2 Plug the remaining end with the screw connector into the power jack located on the rear panel of the RST100 Hardset 3 Secure the cable by tightening the plug retainer 19 RST100 USER amp INSTALLATION MANUAL Connecting the handsets Connecting the POTS RJ 11 Handsets 1 Plug the telephone answering machine or cordless phone into the Line or Accessory Socket RJ11 It is important to note that Facsimile Messaging is not supported on the Iridium Network via a standard RJ11 connection 2 The Line Accessory sockets work in parallel Connecting an Intelligent RST970 Handset Optional Item 1 Connect to the Iridium Intelligent Handset if supplied directly to the Handset socket of the RST100 main terminal It is recommended to use only the extension cables for this handset provided Longer cables up to 30 metres are available 20 RST100 USER amp INSTALLATION MANUAL Connecting the Laptop 1 Plug the laptop cable into the Comm s port of the RST100 the Comm Port for data communications is the top serial connector next to the Reset Button Connecting to the Lo
16. ed as deemed appropriate by Beam Communications In particular the warranty for third party Products is that of the third party and not Beams warranty 46
17. ellite system is monitored for call performance from numerous locations 24 hours a day 7 days a week in order to achieve this Iridium continually strives to provide high quality voice and data communication links for its subscribers However there are conditions that can compromise the quality of the service you may receive There are three common factors regarding the user s environment that can lead to degraded service quality Obstructions Cabling and Interference Obstructions For best performance the user s antenna must be able to see the entire sky from approximately 8 degrees above the horizon Nearby tall buildings or similar structures heavily leafed trees mountains etc can degrade performance as they block the signal between the equipment s antenna and the satellites Having a completely open view of the sky plays a very important role in maximizing performance as the Iridium satellites cross the sky from horizon to horizon during a call connection A good rule of thumb is that all surrounding obstructions should be lower than the top of a fist which is extended at arms length and the bottom of the fist placed on the horizon Note that Iridium performance is immune from natural environments such as clouds fog rain snow wind and smoke Cabling Using an externally outside mounted antenna provides an ideal solution for many applications If you have or plan to install an external antenna note that it is v
18. ery important that the cables used for these installations must meet the guidelines that Iridium has established for proper performance For optimal performance we recommend using the shortest length of cable and the fewest number of connectors possible 41 RST100 USER amp INSTALLATION MANUAL RF Interference All wireless devices including satellite telephones are susceptible to RF radio frequency interference from other electronic devices This problem is especially evident when numerous antennas and broadcasting devices are located within close proximity to each other A good example would be onboard a ship It is important that certain considerations be taken into account for best performance when an Iridium system is installed Causes of RF Interference Some subscribers have contacted Iridium regarding the loss of signal quality when they operate their equipment near active INMARSAT terminals The power with which INMARSAT units transmit can overpower the Iridium unit s ability to properly maintain a quality connection with the Iridium satellite constellation INMARSAT terminals are often found in the same locations as Iridium subscribers such as harbors airports and especially onboard ships The location of the INMARSAT unit s antenna in relation to the Iridium unit s antenna plays a significant role in determining the degree of signal degradation that an Iridium subscriber can expect to experience All Iridium units are su
19. fer to the specification table below 39 RST100 USER amp INSTALLATION MANUAL Protecting the Antenna from Lightning Antennas mounted in fixed installations can be exposed to lightning strikes in certain geographical and climatological environments lt is not possible to protect the RST100 the antenna or surrounding and or connected equipment or structures from damage from a direct lightning strike Incorporating specialized lightning arrestor surge suppression components into the antenna system should provide additional protection Install this suppressor at either of the following locations e Nearest the point at which the coaxial cable enters a building structure e Where the cable first passes close to a grounded structure Make the connections to the suppressor according to the installation instructions supplied by the suppressor manufacturer lf you use antenna cables from an alternate source you must still consider incorporating a device into the antenna cable system to provide protection from lightning strikes and power surges If you are uncertain about selecting an appropriate method for protection against lightning strikes and power surges employ the services of a professional antenna installer 40 RST100 USER amp INSTALLATION MANUAL Assuring Quality of Iridium Service Iridium is committed to providing users around the world consistent reliable quality voice and data access all day every day The Iridium sat
20. formation to prevent personal injury or damage to equipment Note This symbol and associated text indicate a note providing general operating information Interference All wireless phones may get interference which could affect performance RST100 USER amp INSTALLATION MANUAL About BEAM Communications DS BEAM Beam Communications is an authorised manufacturer of Iridium Satellite products Beam develops subscriber products that utilise the Iridium satellite network of Low Earth Orbit satellites known as LEOs The Iridium network is extensively used around the world by commercial enterprises and defence agencies Beam products address the needs of individuals communities government agencies and the corporate sector providing voice and data access without the need for traditional wire line or mobile phone infrastructure As the Iridium satellite network is global Beam s products address global markets across the spectrum of rural and remote users including households motor vehicles telemetry maritime and emergency services Beam Communications Pty Ltd 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Web www beamcomm net Info info beamcomm net Support support beamcomm net Tel 61 3 8851 0400 Fax 61 3 9560 9055 RST100 USER amp INSTALLATION MANUAL What is the RST100 The RST100 is a Remote Satellite Terminal designed to provide a reliable and cost effective telephone or da
21. g Port 1 Connect the laptop to the Log port The Log port should only be used for configuration and control of the terminal equipment The LOG port can not be used for Communications or Data Services 2 The LOG Port can also be used when using a Beam Alert Monitoring Device refer to the instruction provided with the accessory device for configuration and installation Accessory Line Handset Comm Port Reset Power Input 11 12V DC 21 RST100 USER amp INSTALLATION MANUAL Connecting the Antenna Cable 1 Plug the antenna cable into the antenna jack located on the rear panel of the RST100 2 Ensure that the specified cable being used does not exceed the Iridium 3DB maximum loss rating to ensure maximum performance of the terminal Refer to your Service Provider for full details or to purchase and approved cable ay Power input 11 32 DC o gt A Made in Australia pA RST100 USER amp INSTALLATION MANUAL Installing the Antenna Planning the Antenna Installation The fixed site antenna system consists of a fixed mount antenna and a coaxial cable system that connects the antenna to the RST100 The antenna system is suitable for both marine and land based applications and is designed to meet Iridium System performance requirements when installed according to the instructions in this guide The following figure shows a typical terrestrial application Fixed Site Antenna gt High Frequency surge
22. he optimal location for mounting an external Iridium antenna in a location where INMARSAT antennas are also located be certain that the Iridium antenna is mounted either to the side or behind the INMARSAT antenna and above or below it Also note that the length of the feed line the cable running from the Iridium unit to the antenna plays an important role in the performance of the unit In addition to installing the Iridium antenna off axis and away from the INMARSAT antenna installing a band pass filter between the Iridium unit and its external antenna will provide the best protection from RF interference and degraded performance The use of a band pass filter which at the present time is designed for fixed installations only will significantly improve the overall performance of the Iridium terminal 43 RST100 USER amp INSTALLATION MANUAL This chapter provides information to help you troubleshoot problems you may encounter while running the RST 100 Q No lights on RST100 A Check power is connected and switched on at the wall O RST100 fails to register with the Iridium service after 30 seconds A Press reset button Q No dial tone A Check if a data call is in progress and power is connected and equipment is in a normal state Q Cannot make call two tone signal heard A Phone requires a PIN or PUK refer to the handbook Q PC cannot connect to RST100 A Check that the correct cable is used on the correct port and that
23. iculate ingress extreme humidity misuse neglect accident or improper installation or to maintenance or repair of products that have been altered or repaired by anyone except Beam Communications unless otherwise stated in writing 5 The warranty is a return to base warranty and freight is paid by the sender 6 A charge of USD150 including return freight will be made for testing returned product which is not defective or is found to be defective as the result of improper use maintenance or neglect 7 Beam Communications will not accept responsibility for any invoiced goods or services that are not covered by a Beam Communications written purchase order Under no circumstances does Beam Communications agree to pay for labour or other related expenses associated with the troubleshooting and or repair of our product without prior specific written authorization 8 Information in our descriptive literature is based on product specifications that are current at the time of publication Product specifications designs and descriptive literature are subject to change as improvements are introduced Although we announce changes as they occur we cannot guarantee notification to every Customer Beam Communications warrants delivered product to conform to the most current specifications designs and descriptive literature 9 This warranty policy may be expanded or limited for particular categories of products or Customers by information sheets publish
24. is connected and running During the waiting period the Activity timeout can expire and Voice calls can be made The baud rate can be set to whatever baud rate the device answering the call is going to need and not necessarily 19 2k The RING string should be decipherable by the target device program 30 RST100 USER amp INSTALLATION MANUAL Remote Configuration The Supervisor Menu items are available for remote configuration via a combination of the Iridium Short Burst Data and or SMS services Refer to your Service Provider on how to register for this service To configure your RST remotely you will need to know its Phone Number Supervisor PIN and the International Mobile Equipment Identifier IMEI number Multiple configuration commands may be sent in one SMS The Supervisor PIN is only required once at the start Once the PIN has been entered the top of hierarchy for each subsequent command in the message is the Supervisor menu The menu text is suppressed from the reply but otherwise you enter digits in your command exactly as you would enter them if you were on a directly connected terminal The replies to all your commands come back in one SBD email attachment The original entered command is echoed back so you can see what each reply is for For example to set the Ringer Frequency remotely to 20Hz send an SMS to the phone number containing RST RMT 3170 4120 31 RST100 USER amp INSTALLATION MANUAL Ex
25. latforms allowing the creation of specific solutions to address specific needs The configuration of the RJ11 interface is covered in the RST 100 Configuration Manual a companion to this document 28 RST100 USER amp INSTALLATION MANUAL Configuring SMS POTS Feature Note The SMS POTS Functionality is only available on RST100 terminals with the following serial number type Serial Numbers 100AXXXX The serial number must contain an A to support the SMS POTS Functionality The RST100 will support the use of an SMS POTS handset The SMS POTS functionality supports the use of SMS messaging over the Iridium network without the need to use one of the Intelligent tyoe handsets or a Computer to send receive SMS messages Using a POTS SMS telephone handset it si possible to initiate an SMS message and send it to another Iridium user or to another cellular user Selected Providers Only lt is not advisable to use an Intelligent handset in conjunction with an SMS POTS handset as the Intelligent handset and the SMS POTS terminal cannot both receive the SMS messages The SMSPOTS phone will always have priority The major benefit of the SMS POTS feature is that it will allow you to run the handset away from the terminal over long distances whilst still supporting SMS Typically the Intelligent type handsets are limited to less than 10m 30 whereas the SMS POTS being on the RJ11 line will support 100 s metres 1000 s feet
26. ng the RST100 The RST100 comes with two 2 standard right angle mounting brackets that allow mounting for mobile and fixed positioning E 4 2 Clean the mount surface of the RST100 3 4 If mounting on a wooden surface make sure the wood is O1 To ensure sturdy mount attachment Mount the RST100 on a clean even surface Use the correct type of screws structurally sound Leave enough room around the RST100 to allow unhindered access to the rear panel Do not install the unit in a permanently concealed recess You should be able to access and remove the unit should future service be required 17 RST100 USER amp INSTALLATION MANUAL Mounting methods The mounting brackets allow two mounting methods drop in inside corner mount and flush outside corner mount 4 Figure 3 Mounting methods To install the RST100 unit 1 Attach the two 2 mounting brackets securely to a suitable structure making sure the space between the brackets is wide enough to smoothly slot in the RST100 Satellite Terminal pst 00 2 Secure the RST100 unit to the mounting brackets using supplied screws 3 Carefully slot the RST100 between the two mounting brackets and secure with the retaining screws 18 RST100 USER amp INSTALLATION MANUAL Connecting the AC Power Cable 1 Make sure the AC power switch supplying the RST100 power pack is off 2 Plug in the power cable into the power jack lo
27. nwyeduuwckaneleustewenduwiaasadacnilvatansGenseseueseesarce 37 ANTENNA INSTALLATION GUIDES 20 0 cc cccccccccctsscsscccccccccccccccccccccessscccccccccccssccsceeeccccscscccssssssees 38 A BT CRS PRON RTS ON TN a A ee Ree ER II 38 NUECES tats ests a ted cateeh taal Cee a usec ciaadh Seok etatoh uc UG oe ese wh otek alsa 38 Fed BUNGING ANS AOS A as 38 MODE Y A RANSPOFAINS MANOS lt A E E E 39 Heavy MAGIIACIY INSTANAUOIIS zrenia e A IA 39 INSTALLING ANTENNA GABLES ii ainda cedi 39 PROTECTING THE ANTENNA FROM LIGHTNING c sccsseecccccccccccccsccssesecccecccccccccccessseeeeeescccceceeecuaaeceeseceeeceeeeeeas 40 ASSURING QUALITY OF IRIDIUM SERVICE cccccssscsccccccccccccsssscccccccccccccscccseccscccscceccsssees 41 OB IRUCTION Seacrest Pete a ote Oe nrAan ia it E ra aa 41 A A Ne ORC US 41 REINERFEREN eee eng deena a ten ene etre OR a a e en SR CEN a a LA 42 SYMPTOMS OF RF INTERFERENCE osuna a a o to tuand alsa iS 42 MITIGATION OF RF INTERFERENCE 0 ica td 42 TROUBLESHOOTING THE RST 100 cccscccccscsssssssscsscccccccccccccccscsssccccccccccccsccsceeesccscccscccsssssssesecs 44 RST100 USER amp INSTALLATION MANUAL Safety Information Note Read the following information before installing and using the BEAM RST100 Your RST100 is a low power radio transmitter and receiver When it is ON it receives and sends out radio frequency RF signals The design of you
28. peration of your Beam terminal equipment Whilst it is not always possible to gain clear line of sight to the horizon in all situation due to poor access or environmental conditions every effort should be made to achieve maximum visibility at all times As there is a wide range of antenna options available it is always best to talk with your Service Provider about the most appropriate antenna installation for your application Examples Maritime Installations 38 RST100 USER amp INSTALLATION MANUAL Mobile Transport Installations a i a b Ae Installing Antenna Cables Wh en you install the cables follow these guidelines Route and restrain cables to prevent them from vibrating or moving under normal conditions which could result in damage to the antenna Beam terminal or the coaxial cable connections Wherever the cables contact structures protect the cables from chafing or abrasion When you must bend a cable avoid kinking it and ensure that each bend radius follows the cable supplier s recommended limits Use coaxial sealant shrink wrap tubing electrical tape or another suitable product to seal all cable connections appropriately to prevent moisture and corrosion damage from weather exposure Connectors should be tightened as shown below in the absence of manufacturer advice specific to your cable Use only specified cables for the Iridium network as supplied by Beam or re
29. planation RST RMT is the start of command message flag 3170 is the default Supervisor PIN 4 selects the tone menu 1 selects ring frequency and 20 Hz is the new ring frequency required The automatic confirmation reply returned via email will contain From lt Iridium SBD Service Tempe AZ gt Sent Tuesday August 13 2002 12 49 PM Subject SBD Msg From Unit 304050607080903 MOMSN 23 Time of Session UTC Tue Aug 13 16 51 04 2002 Session Status TRANSFER OK Message Size bytes 351 Unit Location Lat 59 372463 Long 75 309806 CEPradius 3 Message is Attached The attached sbd file returned will contain 3170 OK Confirms PIN OK41 25 OK Advises content of parameter before the change is effected Multiple commands can be sent in a single SMS e g RST RMT 3170 4120 64 would retrieve the above information plus send a current phone number processing summary 32 RST100 USER amp INSTALLATION MANUAL Intelligent Handset Use Intelligent Handset Use optional RST970 The RST100 is capable of supporting voice services on the Iridium network through the use of an appropriate Intelligent handset that is available as an optional item The Intelligent handset enables you to access Voice and SMS services over the Iridium network in conjunction with the RST100 terminal interface Connecting an Intelligent Handset The Intelligent handset is easily connected to the RJ45 socket located on the
30. r VIA SE sd 3 Remove the screws with the Allen Key provided to expose the SIM Holder of the transceiver 4 Insert the SIM card into the slot Make sure that the golden connectors are facing downwards 5 Replace the cover an Allen screws 6 Slide shut the compartment cover into its place 7 Screw the holding screws back 15 RST100 USER amp INSTALLATION MANUAL PIN Details The RST has a number of different PINs each one to perform or limit certain functions The table below identifies these PINS their function and a place for you to note the setting for your unit PUK Unlocks a locked Signal light Supplied by SIM card flashes Red your Service Provider User PIN Allows access to Enter PIN on 9876 Default Supplied with user menu of console this manual RST100 via log port Supervisor PIN Allows access to Enter PIN on 3170 Default Supplied with supervisor menu of console this manual RST100 via log port SIM PIN Enables calls tobe Signal light Supplied by made if SIM is flashes Red your Service locked Provider 16 RST100 USER amp INSTALLATION MANUAL Installing RST100 This chapter explains how to install the RST100 and the Iridium fixed mast antenna Warning Make sure the RST100 is switched off before you install the cables If you do not the RST100 may be damaged Note Before you install the RST100 determine if the unit is preconfigured or needs customer configuration Mounti
31. r RST100 system complies with international safety standards Refer to the appropriate section of the RST100 User Manual for additional relevant safety information Warning Do not open equipment There are no user serviceable parts inside lf a DC power supply is to be used its output must comply with the Safety Extra Low Voltage SELV requirements of IEC60950 All connectors except the Line and Accessory sockets must only be connected to equipment ports which comply with the Safety Extra Low Voltage SELV requirements of IEC60950 RST100 USER amp INSTALLATION MANUAL Welcome Welcome to the Beam RST100 the intelligent remote satellite terminal This Installation and User manual contains all the information you need to install and configure the Beam RST100 and discover the advantages of Beam Communications and Iridium Network technology The RST100 User and Installation Manual is for new and experienced users of wireless network systems Note The SMS_POTS Functionality is only available on RST100 terminals with the following serial number type Serial Numbers 100AXXXX The serial number must contain an A to support the SMS POTS Functionality RST100 USER amp INSTALLATION MANUAL Conventions in this Manual Warnings cautions and notes appear throughout this manual They are represented by following conventions D Warning This symbol and associated text indicate a warning note providing in
32. s and is designed to meet Iridium System performance requirements when installed according to the instructions in this guide The following figure shows typical Installations F Desirable Antenna Location gt y Vehicle Antenna Installation The ideal position for any vehicle GUS mounted application is to HAN Nie capitalise on the greatest ground L A Nal plane from the surface of the pt E vehicle Desirable Antenna Location Xi Pp Marine Antenna Installation In the case of a marine installation the antenna should me installed without obstruction of other instruments or structures 4 The antenna should not be positioned within range of radar equipment or other RF interference 24 RST100 USER amp INSTALLATION MANUAL Using the RJ 11 socket To make a phone call 1 Power up the RST 100 PIN controlled access Your RST100 may be set up to require a PIN and this will be indicated by the Signal light flashing Red and a distinctive dial tone consisting of two alternating tones If a normal dial tone is heard proceed to dial your desired number as described below If a distinctive two tone dial tone is heard one of two access codes is required the SIM PIN or the PIN Unlock Code PUK e The SIM PIN is required if the two tones are of equal length If so simply enter the four digit PIN and await a change of tone up to ten seconds then hang up If the PIN was correct the phone will
33. sceptible to this interference regardless of the type of antenna being used Generally speaking an Iridium unit be it a handset using its integral antenna or a fixed terminal when attached to an externally mounted antenna and located within 15 and 45 meters 50 to 150 feet respectively of an operating INMARSAT mini M or Standard C terminal will likely experience degraded performance Other sources of RF interference such as Globalstar units radar devices and broadcast stations can provide interference for Iridium units but usually are not encountered as frequently as INMARSAT terminals Symptoms of RF Interference Symptoms of RF interference often resemble those that arise when an Iridium phone is being operated with an obstructed view of the sky Some of these symptoms include erratic or no signal strength indication dropped calls or warbled or otherwise distorted voice These symptoms may be intermittent or persistent depending largely on the interference source its distance strength and frequency relative to the Iridium unit Mitigation of RF Interference Degradation of service due to RF interference to the Iridium unit can be significantly improved by either or both of the following a Increasing the distance and moving the Iridium antenna off axis from the source of the interference and b b Using an external band pass filter and an external antenna 42 RST100 USER amp INSTALLATION MANUAL In determining t
34. ssage is waiting Call Status The Call Status indicator indicates the status of the call The Call status indicates e In Call e Waiting to connect e Incoming call 11 RST100 USER amp INSTALLATION MANUAL Signal Strength The Signal Strength LED gives an indication of how strong the signal is from the Iridium network at your location This LED displays different colours to indicate the strength of the RF Radio Frequency signal and different on off conditions to indicate the terminal status Indictor colour Signal strength Flashing RST100 is registering with the network please wait Red No signal problem with installation The Signal Strength LED reading will vary in status in relation to the quality of the Signal being received by the terminal There are many factors that will affect the signal strength including local RF interference poor antenna cabling or exceeding the 3DB loss limit poor line of sight or other environmental conditions affecting signal penetration to the antenna system 12 RST100 USER amp INSTALLATION MANUAL Package Contents The RST100 package contains 1 RST100 unit 1 universal plug pack power adapter 110 240V AC Requires Country Specific Monitor Kettle Cord DC Power Cable for use only on 11 32V DC input 1 9 pin to 9 pin RS 232 cable Male to Female 1 user manual in hard copy Allen Key Mounting Brackets Mounting Bracket Screws 1 CD including
35. ta service connection when a wired connection is not available It does this by providing a standard interface to the Iridium network a satellite based wireless communications network that enables remote communication The RST100 allows the connection of standard telephone handsets and other telecommunications devices The RST100 uses the Iridium L Band transceiver to gain access to the Iridium network and make available the ability to communicate almost anywhere in the world The RST100 emulates the functionality of the Public Switched Telephone Network PSTN It includes two wire voice connections a Hayes compatible modem providing a serial socket for a computer a socket for the connection of a plug pack type mains power supply and a connection to an external antenna The RST100 provides a serial control interface and audio input and outputs by way of the transceiver s control and connection interface The RST100 from Beam Communications brings you all the convenience and ease of use of a normal wired telephone anywhere in the world using the Iridium Satellite phone system It also brings you a data connection and SMS access without having to buy a modem It is all included in the RST100 RST100 USER amp INSTALLATION MANUAL RST100 Overview The Front Panel Figure 1 The RST100 front panel Status LEDS Power Voicemail waiting SMS waiting Call status Signal strength Subject to network availability MA S
36. the bit rate is set the same for both terminal and RST100 Q You can t make calls A Check that the antenna is properly mounted Do you have a clear view of the sky Did you enter the number in international format All calls made from the Iridium System require a special calling sequence please refer to your Service Provider for these details Check the signal strength meter If the signal is weak move the antenna to a more open area Check the Network Selection settings Check your Operator coverage map Is Restricted displayed Check the Call Barring setting Has a new SIM card been inserted Q You can t receive calls A Check to see that your phone is powered on Check the antenna Is it properly mounted Do you have a clear view of the sky Check the signal strength If the signal is weak move the vehicle to a more 44 O O RST100 USER amp INSTALLATION MANUAL open area Check the Call Forwarding and Call Barring settings Check the Ringer setting If it is off there is no audible ringer You cant make international calls Have you included the relevant codes Press and hold the key to display the international dialling prefix and then enter the appropriate country code followed by the phone number Your PIN is blocked Enter the PIN unblocking key PUK1 or contact your service provider Your PIN2 is locked Enter the PIN2 unblocking key PUK2 or contact our service provider Your SIM
37. ty for any special indirect or consequential damages or any further loss of any kind whatsoever resulting from the use of our product s The Customer s sole and exclusive remedy and the limit of Beam s liability for any loss whatsoever shall not exceed the purchase price paid by the Customer for the product to which a claim is made All products manufactured by Beam Communications are warranted to be free from defects in material and workmanship in accordance with and subject to the following terms and conditions 1 This warranty is limited to the original Customer only It cannot be transferred or assigned to third parties unless the intent to transfer to a third party is expressly indicated in a purchase order and or warranty processing arrangements have been agreed upon in writing by Beam 2 Beam Communications does not warrant any installation maintenance or service of the Products not performed by Beam nor does it warrant the use of Products with unapproved ancillary products 3 Beam Communications will correct any defects in material or workmanship of products manufactured by Beam which appear within 12 months from the date of shipment by Beam Communications to the Customer Beam Communications will repair or replace at our option any defective product provided that our analysis and or inspection discloses that such defects developed under normal and proper use 4 This warranty does not extend to goods subjected to liquid or part
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