USER MANUAL - Seaside Communications
Contents
1. 3 6 Installation Figure 3 6 AIB In module on a DCT2500 with return on Cable B DIGITAL AUDIO OPTICAL PHONE AN oe Cable B Return On O R L DIO AU CABLE IN Q9 or 9 VIDEO SES IN R L DCT2500 Installation Manual DCT2500 RN 7 NONO 070 05050 0 o o o mur z 4A MAX 500W MAX Installation 3 7 Composite Baseband and S Video Cabling Diagrams Connecting the DCT2500 using the baseband RCA type outputs enables the subscriber to experience stereo and Dolby Surround sound on digital channels when available Figure 3 7 Standard baseband audio and video outputs DCT2500 m TV PASS CARD S VIDEO Either or kl Tuo OQ Rr AUDIO CABLE IN S VIDEO VIDEO mo wo Sow R TV The S Video connector 1s part of the Home Theatre option and is not included on all DCT2500s When connecting the video path connect either the baseband composite video or S video to the input device you plan to use Do not connect both the baseband composite video and S video Some electronic equipment will not support both video inputs simultaneously DCT2500 Installation Manual 3 8 Installation Figure 3 8 illustrates the DCT2500 baseband audio and video outputs for connecting to a VCR Figure 3 8 Composite VCR cabling m SS X Qe 5 OE fo oe a 5 ol x VIDEO gue S VIDEO N j TV PASS CARD s00W M MAX ren 6 7 wn 7 Taba 00080 CABLE IN S VIDEO IN T2. SEASIDE TV DCT 2500 Wiring Instructions rm Additional Information E Digital Cable Box USER MANUAL 5 seaside communications CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL Graphical Symbols and supplemental warning marking locations on bottom of terminal WARNING TO REDUCE THE RISK OF FIRE OR SHOCK DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE CAUTION TO PREVENT ELECTRICAL SHOCK DO NOT USE THIS POLARIZED PLUG WITH AN EXTENSION CORD RECEPTACLE OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage N instructions in the literature accompanying the appliance CANADIAN COMPLIANCE DISCLAIMER This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respects toutes les exigences du R glement su
3. 4 2 Tables Table 2 1 Front panel controls and LEDS coc redi sperren neas cia eng cn cud sx ce or oro on 2 1 Table 2 2 Rear panel TeatllF6S ANN ua v Ee E NANANG DECR TE DEDI ER LEUR CEPR EY ET S DL OF RERO ELO PR SI Fe EUR 2 2 Table 2 3 OPUONS e n 2 4 Table 3 1 Operational check procedures ssseseeeieeeeeeeee esee nennen nnne nn nnne nn nennen anna nnne ta sana aaa a sanant 3 13 Table 5 1 Troubleshooting guidelliies 5 11 tntncierni utetur rto toraend near anndan danan ianei vainaa 5 1 DCT2500 Installation Manual Section 1 Introduction This manual provides instructions to install the Motorola DCT2500 digital cable set top box The DCT2500 Supports 64 and 256 QAM digital signal formats Is compatible with existing Motorola analog and digital set tops which are not affected by the new data the addressable controller sends to the DCT2500s Uses digital compression technology to provide new revenue generating services Supports interactive services such as Video on Demand VOD Features Options and Interfaces The Motorola DCT2500 offers the following standard features 54 to 860 MHz integrated tuner Integrated RF return using built in STARVUE II module RF and baseband audio video ports IR Blaster port Switched accessory outlet RS 232 serial data port provides a high speed serial data interface Coaxial digita
4. NOT SET VALID or SET Baud rate Displays the modem baud rate 300 Data Frmt Displays the modem protocol Phone Numbers Displays the numbers that the modem will dial Last Poll Req Displays the sequence number of the last poll request received by the set top The time of the last poll request is displayed immediately below LAST POLL REQ Ifthe set top received no poll request the sequence number and time stamp fields display N A If a poll request has been received by the set top but the system time of the set top has not yet been initialized the time stamp field displays Not available Last Poll Ack Displays the sequence number of the last poll acknowledge received by the set top The time stamp of the last poll acknowledge is displayed immediately below LAST POLL ACK If the set top received no poll acknowledge the sequence number and time stamp fields display N A If the set top received a poll acknowledge but its system time is not yet initialized the time stamp field displays NOT AVAILABLE DCT2500 Installation Manual A 16 Diagnostics Field Description Busy Count Number of detected line busy errors during phone modem dialing No Answer Number of detected no answer errors during phone modem dialing Count Lost Carrier Number of detected carrier lost during modem transmission Count Carrier N A The following diagnostics display on the front panel LED only STARFONE transmitter status 1st Digit 274 Digit Mean
5. 16 digit 40 bit unit address of the set top DCT2500 UNIT ADDRESS 000 02831 99902 038 Network Address 085 14316 55765 159 TVPC 000 00000 00000 000 Multicast 16 Address 085 085 102 102 119 119 136 136 DATA 068 068 051 051 034 034 RP KA Seed Health OxFF The Unit Address fields are Field DCT2500 Unit Address Network Address TVPC Multicast 16 Address Seed Health Description The unit address in decimal format 13 address digits and three check digits The network address in decimal format 13 address digits and three check digits The TV Passcard Address in decimal format 13 address digits and three check digits The Multicast 16 address numbers change to display the values for each data stream in TCP IP decimal byte form Here is a list of Multicast 16 addresses NET EMM SCC DWLD DATA VCN POLL This value represents the health of the set top and should be OxFF If it is not OXFF see the Troubleshooting section for more information DCT2500 Installation Manual Diagnostics d 06 Firmware Version This diagnostic displays the Dena firmware version or revision number Build date and time TSODA firmware version number CAMEL CMLBK firmware version number always 0000 The BOOT is the lowest firmware code level that can be used on the DCT2500 FIRMWARE VERSI ON 1 09 BOOT 1 06 Jun 9 2003 10 40 21 TSODA t16 CMLBK 0000 d 07 Current
6. contains unsent IPPV transactions The variable is the Hit number of unsent transactions DISABLED IPPV disabled Indicates the sequence number of the last poll request received by the set top The time stamp of the last poll request is displayed under LAST POLL REQ fthe set top has received no poll request the sequence number and time stamp fields display N A fthe set top has received a poll request set top but its system time has not yet been initialized the time stamp field displays NOT AVAILABLE Indicates the sequence number of the last poll acknowledge received by the set top The time stamp of the last poll acknowledge is displayed under LAST POLL ACK fthe set top has received no poll acknowledge the sequence number and time stamp fields display N A fthe set top has received a poll acknowledge but its system time has not yet been initialized the time stamp field displays NOT AVAILABLE DCT2500 Installation Manual Diagnostics A 15 Telephone Modem STARFONE Diagnostics STARFONE 14 4K PARAMETERS VALID BAUD RATE 300 DATA FRMT 8 EVEN PHONE NUMBERS 1 3435556666 2 3435550667 LAST POLL REQ 170 6 15 2001 20 49 33 LAST POLL ACK 6 15 2001 20 49 33 BUSY COUNT NQ ANSWER COUNT LOST CARRIER COUNT CARRIER STATUS HANGUP NORMAL The Telephone Modem fields are Field Description Type Displays the modem type and speed Parameters The telephone parameter status
7. me 1 111993 0x0060 0x0000 0x008F V860DL MMMM min 00 00 GMT 00 00 GMT 00 00 GMT Function using a diagnostic Exits diagnostic mode and enters OFF state Displays the DIAGNOSTICS main menu Displays the DIAGNOSTICS main menu Displays the DIAGNOSTICS main menu None None None DCT2500 Installation Manual A 4 Diagnostics The General Status fields are Field Error Codes Connected State Platform ID Family ID Model ID Remod Channel Time Zone DS Entry Time DS Exit Time Current GPS Time DCT2500 Installation Manual Description When there is a problem the error code is displayed and LEDs on the unit flash as described in Error Codes E 00 means there is no error The state of the set top is connected or disconnected The connected state of the set top is set by a DCT operations connect or disconnect message The OSD displays DISCONNECTED when the set top is in the disconnected state and CONNECTED when it is in the connected state A 16 bit hexadecimal number used to differentiate between digital platform images in the field It is also called the ROM ID A hexadecimal number that indicates the set top manufacturer and product family A hexadecimal number that indicates the set top model The Remod Channel number can be 3 or 4 NA systems The output port configuration displays the configuration of the set top output or re modulated remod port The output port remod port is the i
8. region contains the receiver and can be marked by loosely taping the index card to the area Because the IR Blaster radiates an area approximately 40 degrees wide 1t 1s not necessary to be precisely on target with the remote control Offset the location of the IR Blaster transmitters from the VCR receiver to reduce interference with operation of the VCR remote control DCT2500 Installation Manual 4 2 Adding the IR Blaster Option Installing the IR Blaster To install the IR Blaster 1 Fit the transmitter into the mounting bracket refer to Figure 4 1 2 Plug the mini phone connector into the IR jack on the rear panel of the DCT2500 rear panel refer to Figure 4 2 Figure 4 2 IR Blaster installed DCT2500 a NG Toni UU bi Oj 189 DIGITAL E P F f N CABLE o IR b oi 7 un a SOOW M MAX S VIDEO AUDIO D cc VCR lt gt O o O L Joo N Joo N 3 Remove the adhesive tape cover from the mounting bracket 4 Position the IR receiver off center of the VCR receiver and then press firmly attaching the mounting bracket on the VCR Be careful to route the wire so that it does not prevent loading videotapes Checking the Installation The IR Blaster 1s now located near the receiver and the VCR can be controlled through the DCT2500 As a final check operate the VCR using the remote control from various positions in the room If the IR Blaster 1s obstructing the IR
9. that the set top is not receiving Carrier Lock The CARRIER LOCK is reset to 1 after an initialization from the DAC 6000 or a power cycle Each time the set top detects a drop in OOB connectivity the counter increments The following Carrier Lock variables can display YES Carrier locked NO Carrier unlocked Hunt Mode The state of OOB stream acquisition The Hunt Mode can be None The set top is locked to an OOB carrier RR Round The set top is searching OOB frequencies trying to find an EMM Provider of Robin 0 or 1 EMM The set top received a Provider ID change and is searching OOB frequencies for the new ID FIX The set top has been commanded to attempt to lock onto a frequency SRCH The set top at some point had a valid Provider ID on the OOB frequency and is attempting to re acquire it CUR Freq The current out of band frequency LKC The last known carrier OOB frequency that had correct Provider ID EMM Provider The ID of the provider of the Entitlement Management Message EMM ID DCT2500 Installation Manual Diagnostics A 7 Selecting the OOB Frequency To select the OOB frequency 1 From the OOB STATUS diagnostic press the MENU button to enter the frequency selection mode The OSD displays a new MANUAL FREQ line at the bottom of the screen indicating the LKC frequency Press the MENU key a second time to exit the frequency change mode Or Press the UP DOWN channel or cursor keys to scroll through the frequencies
10. 0 Audio on VCR audio output on TV pea R L on TON Tid S RE AUDIO D oo RF IN O our DIGITAL O o9 O O I NEZ Bao Ove 02000 iti O n CO 9s Cra ey ol ze VIDEO DIGITAL 4A MAX S VIDEO PRSS AE 500W MAX Either or 2 75 7 1 ic CABLE IN amp VIDEOIN VDEOIN R IN L ommo CABLE OUT S VIDEO OUT VIDEOOUT R OUT L VCR Either or F AUDIO On OQ x AUDIO CABLE IN ED VEO Sour AUDIO OUT STEREO The S Video connector 1s part of the Home Theatre option and is not included on all DCT2500s When connecting the video path connect either the baseband composite video or S video to the input device you plan to use Do not connect both the baseband composite video and S video Some electronic equipment will not support both video inputs simultaneously DCT2500 Installation Manual Installation 3 11 Home Theater Receiver Cabling Diagram Figures 3 11 and 3 12 show cabling for digital audio output The DIGITAL AUDIO COAX and DIGITAL AUDIO OPTICAL connectors provide the same functionality Figure 3 11 Connections to a home theater receiver using DIGITAL AUDIO COAX PAN Acetate aes DCT2500 p mG Orie O SWITCHED 105 125V 60Hz 4A MAX 500W MAX Home theater receiver Monitor out S Veo video OUT VIDEO SVDEO L AUDIO DCT2500 Installation Manual 3 12 Installation Figure 3 12 Connections to a ho
11. CS 01 GENERAL STATUS 02 00B STATUS 0 3 IN BAND STATUS 04 AUDI 0 VI DEO STATUS 05 UNIT ADDRESS 06 FI RMWARE VERSI ON 07 CURRENT CHANNEL STATUS 08 RENEWABLE SECURITY 09 UPSTREAM MODEM 10 APP CODE MODULES 11 MEMORY CONFIG 12 INTERACTIVE INFO 13 MAC FREQUENCY TABLE 14 CONTROL CHANNELS 15 MESSAGE TYPES 16 IN BAND PAT 17 IN BAND PMT 18 TASK STATUS 19 USB STATUS 20 B MCA STATUS 21 KEYBOARD LED 4 Use the CHANNEL keys on the remote control to select the desired diagnostic 5 Press CURSOR lt CURSOR gt SELECT or ENTER to run the selected diagnostic 6 To exit the diagnostic mode press POWER on the remote control The set top exits the diagnostic mode and powers off DCT2500 Installation Manual Diagnostics A 3 The complete list of remote control buttons you can use to navigate the diagnostics 1s Button POWER CH CUR CURSOR UP CH CUR CURSOR DOWN CURSOR RIGHT CURSOR LEFT SELECT ENTER GUIDE MENU INFO Function using the diagnostics main menu Exits diagnostic mode and enters OFF state Moves the cursor up Moves the cursor down Runs the selected diagnostic None None None d 01 General Status This diagnostic displays the error code and description purchase count and other information NO ERROR PURCHASES Platform ID Family ID Model ID TUNER Remod Channel Ti me Zone hhhhhhhh DS Entry Ti me 1 1 1999 DS Exit Ti me 1 1 1999 Current GPS Ti
12. Channel Status This diagnostic displays the status of the last attempted tune on the in band tuner It shows channel type analog digital acquisition state purchasable indicator preview indicator parental control status and mute status CURRENT CHANNEL STATUS TYPE DIGITAL STATUS CONNECTED PREVI EW NO CURR PURCHASABLE NO PURCHASED NO EPOCH NUM 0 X0 EPOCH TYPE 0x0 AUTH 0X0 SERVICE 0 STATUS 1 ID 0X0004 0X00 CH 204 TUNED FREQ 543 000 A 11 DCT2500 Installation Manual A 12 Diagnostics The Current Channel Status fields are Field Type Status Connected Preview Purchasable Purchased CH Tuned Frequency Description Indicates whether the current channel is analog or digital Indicates the channel type Indicates whether the set top is connected Indicates whether the program is in the free preview state YES or NO Indicates whether the current or next program can be purchased YES or NO Indicates whether the current or next program has been bought YES or NO Indicates the channel currently tuned when the OSD appeared The actual programmed tuner frequency Carrier Definition Frequency 1 75 MHz The EPOCH Number and Type Authorization Service Status and ID are for Motorola use only The variables aaa bb ccccc and ddd are aaa bb CCCCC ddd For analog it is blank For digital aaa can be ENC encrypted UNE unencrypted The current epoch authorization r
13. EPROM VER NO 00 00 PLATFORM APPLI CATI ON NVMEM 236k 20k DRAM 8192K 8192K CODE DATA FLASH 1024K 1024K The Memory Status fields are Field Description EEPROM Ver No The EEPROM version never used should always be 00 00 Platform Indicates sizes of memory types allocated to platform code Application Indicates sizes of memory types allocated to application code d 12 Interactive Info This diagnostic tool gathers data about your system 0 0 0 0 0X000021 UPSTREAM ID 0X0000 DOWNSTREAM ID 0X0000 STATE UNCONFI G MAC ABORT CNTR 0000 GOOD PACKETS ERROR PACKETS SOCKET PORT STATE UNUSED UNUSED UNUSED UNUSED UNUSED UNUSED DCT2500 Installation Manual Diagnostics A 19 The Interactive Info fields are Field IP UPM Upstream ID Downstream ID State MAC Abort Cntr Good Packets Error Packets Socket Port State Description The set top IP address assigned by the NC 1500 in dotted decimal format for example XXX XXX XXX Xxx where each xxx ranges from 000 to 255 The upstream modem address This UPM value is the same as the terminal ID assigned by the DAC 6000 The UPM is a unique system generated eight digit integer between 1 and 16777215 displayed in hexadecimal format The set top transmission parameter assigned by the DAC 6000 It is a four digit value ranging from 0000 to 9999 displayed in hexadecimal format The set top transmission parameter assigned by the DAC 6000 I
14. RU SE URN EPA VC EE RS 3 9 Home Theater Receiver Cabling Diagram esee eene nennen nennen nennen nnn nnn nennt nnn nennt nnne nnns 3 11 Operational ere dum 3 13 Section 4 Acking the IR Blaster Option Locating the IR Receiver on the VCR ccsssscsssssesssssecssssssecsessesssessessesseeseessesseesoessesseesessesseesoessnssaesnessessaesnnssnseaeeonss 4 1 stalling Ne IRB AS LOR aka ovp NANANA NANANA NANANA A NGARAN ANAN 4 2 Checking the Ins lanon c E 4 2 DCT2500 Installation Manual ii Contents Section 5 Troubleshooting Appendix A Diagnostics USING DIAGNOSTICS e A 2 SR SCIT IAE iri A 3 BIKOL COQES sismi NGA GAB NG NAAANINAG A 5 V860DLd 02 Out of Band OOB Diagnostic 1 esee eese A 6 selecting the OOB FreQUENG Yam ANAKAN BAKA A 7 quus In Dang spans dinde nannte ic Sei cota ca cata is ee DAA AA DE tanti adem Mn ANA A 8 SEL M Ia DEus L A 9 A09 UN n I DTP AA A 10 A067 Firmware VEISION RP A 11 A07 Current Channel Statis mamana a aa iaaea aa aaa Ea araa naaa aaia aa AS a A A 11 glia Renewable Security isisao AA ANAN NAN ANAN A 13 d 09 Ubstream DiIagnos l6S cicero eitis tni ita iD tad et FE DERE ER EI SEDE E dua REC cR EaR Ra aaa ETna raaa A 14 RF Return S3E SAPIEN acc A 14 Telephone Modem STARFONE Diagnostics 1eeeeeseeeeeeeee
15. S SNR SSSS MODULATI ON MODE QAM 64 SHORT TERM ERROR COUNT 0000 LONG TERM ERROR COUNT 9999 TUNED FREQ 543 000 The In band Status fields are Field Data Activity Indicator EMM Data Indicator Carrier Lock PCR Lock SNR Modulation Mode Description Lights when the set top is receiving data on the in band channels for all packet processors regardless of which stream they are monitoring The following variables can display Blank No data received Data received Lights when the set top is receiving a message on the EMM stream The indicator is clear when entering this diagnostic The following variables can display Blank No data received Data received Indicates whether the digital in band receiver is locked to the carrier with the following variables YES Carrier locked NO Carrier unlocked Analog Analog channel Indicates a program clock reference lock with the current digital data stream Displays an estimate in dB of the carrier signal to noise ratio SNR This estimate is based on the QAM cluster variance which is proportional to the SNR ssss can be GOOD Good signal FAIR Marginal signal level check the signal POOR Unusable signal Displays the following variables Analog Analog channel QAM 64 Digital channel QAM 256 DCT2500 Installation Manual Diagnostics A 9 Field Description Short Term The FEC errors maximum count of 65535 at 5 second intervals The Short Term Error Count E
16. S Patent and Trademark Office All other product or service names are the property of their respective owners Motorola Inc 2010 Section 1 Introduction Features Options and Interfa6 BS usd don cerise dades t deua LANG A A RR CER E EUN NEU RR E ecu Cu nna 1 1 USINO NIS MANN e T A AE aA SEa 1 2 Related DOCUMENMAUOM ussen ai aaa E T TO TETTE TOES 1 2 Document GONVENUOINS anas a aa aoar Erana ANAN anakan aaa m 1 3 YOUNG HEID ERE TIE 1 3 Calling TOR IRE DAMES MR MGR 1 3 Section 2 Overview ESI A OM P EE TU TTE et 2 1 Rea SL ARA A A A A a A AA AAO 2 2 ODUN ome PPP 2 4 Audio QUU MOGUES aa AA ANNA AGAPAN AA AA EET 2 5 Section 3 Installation Belore OU BOON ie a 3 1 diri Tee DOT 25003 aaa XX X SPP 3 1 Standard Cabling Diagkamaaaaaa N 3 2 standard VCR Cabling Dic CI naka NA NAAANINAG 3 3 VCR Cabling With RF Bypass Switch Diagram eseseeeeeeeeeeeeeeeeeee nennen nennen ANNA NAAN nnne nnn nnne nnn nnne nnn 3 4 AIB In Module Cabling Diagrams 6 t eei ri evt JAAN GINA ANAN 3 5 Composite Baseband and S Video Cabling Diagrams esses eene nennen nennen nnne nnns 3 7 Stereo Cabling Diagram Baseband aaa AABANG da Ea SERES SEEN EHE SCR FEWER ES REV S CH EXE
17. V The S Video connector 1s part of the Home Theatre option and is not included on all DCT2500s When connecting the video path connect either the baseband composite video or S video to the input device you plan to use Do not connect both the baseband composite video and S video Some electronic equipment will not support both video inputs simultaneously DCT2500 Installation Manual Installation 3 9 Stereo Cabling Diagram Baseband This audio configuration does not provide for a TV playing through the stereo Figure 3 9 Connecting the DCT2500 to a stereo using the audio connectors on the VCR nero a OO o O POO z 20363 TO O QOR o a Ds MEN A e VIDEO E S VIDEO SUBRSDABD DOW M MAX n T Either or Ai 50 o O O0 CABLE IN S VIDEO IN VIDEO IN R t NO CABLE IN S VIDEO VIDEO IN IN TV STEREO The S Video connector is part of the Home Theatre option and is not included on all DCT2500s When connecting the video path connect either the baseband composite video or S video to the input device you plan to use Do not connect both the baseband composite video and S video Some electronic equipment will not support both video inputs simultaneously DCT2500 Installation Manual 3 10 Installation Figure 3 10 shows connecting the DCT2500 to a stereo to enable the TV to play through the stereo Audio loop through connectors on the VCR Audio output ports on the TV monitor Figure 3 1
18. after the DCT2500 is installed 5 Ifyou are using the Telco return option connect the DCT2500 to the subscriber s phone line DCT2500 Installation Manual 3 2 Installation Standard Cabling Diagram The DCT2500 outputs on channel 3 or 4 depending on the configuration from the addressable controller Figure 3 1 Standard cabling to a TV using RF connectors TR m 2 a f x 0 0 0 EN J RF iN AUDIO G9 o9o9o RF IN Y DIGITAL OZO N4 TO VCR a O O O C CABLE SWITCHED n Jo cg x E im 60Hz VIDEO pon n 4A MAX m 9 iud TV PASS CARD 500W MAX m p NAI From cable outlet CABLE IN S VIDEO VIDEO IN IN DCT2500 Installation Manual Installation 3 3 Standard VCR Cabling Diagram Figure 3 2 illustrates the basic cabling required to record the channel being viewed Figure 3 2 Standard VCR cabling R L O N n O EN ER AUDIO a doo REEN No OUT Dora 05962 i NS won o Dis PHONE EL CABLE E SWITCHED ri Uk oto a z VIDEO DIGITAL an AM O S VIDEO AUDIO CARD 500W MAX S p KO From cable outlet AUDIO On O OO s CABLE IN S VIDEO IN VIDEO IN R IN L e AUDIO CABLE OUT S VIDEO OUT VIDEO OUT R OUT L AUDIO L CABLE IN S VIDEO VIDEO OUT i po Oat R L VCR TV DCT2500 Installation Manual 3 4 Installation VCR Cabling With RF Bypass Switch Diagram The RF Bypass module enables viewing of an unscrambled analog channel on TV while recor
19. and Alone Support or Not Mated Status Indicates the TVPC status with the following variables 00 OK 01 TVPC communication problem 02 TVPC required 03 Validator does not match between GK and TVPC 04 Invalid unit key number 05 Old TVPC unit address 0a TVPC not mated Ob TVPC base module unit address mismatch 0C New TVPC but wrong version number Od TVPC unit address mismatch Version Indicates the version of renewable security being used DCT2500 Installation Manual A 14 Diagnostics d 09 Upstream Diagnostics This diagnostic shows the upstream status and operating parameters They differ depending on whether the STARVUE II RF return or the optional telephone modem return is in use RF Return STARVUE Il Diagnostics STATUS DI SABLED FREQUENCY 23 000 MHz HEVEL 39 PP V DI SABLED LAST POLL REQ 170 6 15 2001 20 49 33 LAST POLL ACK 6 15 2001 20 49 33 The STARVUE II Diagnostic fields are Field Status Frequency Level IPPV Last Poll Req Last Poll Ack Description Indicates the transmitter status with the following variables Idle t Transmitting The transmitting frequency The approximate power value of the STARVUE II transmitter in dBmV The difference between the power value on the diagnostic screen and the actual power of the STARVUE II module may be 5 dBmV Indicates the Interactive Pay Per View status with the following variables ENABLED IPPV enabled UNSENT The set top
20. anual Acronyms Related Documentation Seperate instruction manual for the Seaside Universal Remote Control is available for download DCT2500 Installation Manual Introduction 1 3 Documents Conventions Before you begin working with this manual and using the DCT2500 familiarize yourself with the stylistic conventions used in this manual SMALL CAPS Denotes silk screening on the equipment typically representing front and rear panel controls input output 1 O connections and LEDs asterisk Indicates that several versions of the same model number exist and the information applies to all models when the information applies to a specific model the complete model number is given Italic type Used for emphasis Courier font Displayed text If You Need Help For technical assistance please call Seaside Communications 539 6250 Calling for Repairs If repair is necessary please call Seaside Communications 539 6250 DCT2500 Installation Manual Section 2 Overview This section provides illustrations and tables showing the controls displays and connectors Before you begin to install the DCT2500 familiarize yourself with 1ts controls and displays Front Panel The front panel contains selection keys tuning keys various displays and the power switch These controls provide minimum yet functional capability if the remote control 1s lost or temporarily out of service Functions requiring a numeric entry are not availab
21. ding another channel through the DCT2500 Proper RF Bypass operation requires special configuration on the addressable controller and the EPG Figure 3 3 Cabling with the RF Bypass module using RF return DCT2500 TN re aag L AUDIO O o9690 L DIGITAL OXO owa C Ed O O QO PHONE a DATA pa SWITCHED SO EBE 105125 VIDEO DIGITAL 4A MAX S VIDEO AUDO TV PASS CARD 500W MAX T N LLL From cable source OO O CABLEIN R IN L VIDEOIN SVIDEO IN Omo O CABLE OUT R OUT L VIDEO OUT SVDEO OUT VCR AUDIO CABLE IN OUT VIDEO ua IN R L DCT2500 Installation Manual A B In Module Cabling Diagrams The A B In module is commonly used in dual cable systems Figure 3 4 A B In module on a DCT2500 using optional telco return Cable A B DIGITAL AUDIO TONGS OPT CAL DATA 9 S o O VIDEO DIGITAL S VIDEO AUDIO COAX Cable B AUDIO On i m AU CABLE IN 9 ovr 9 VIDEO SER IN R L TV Figure 3 5 A B In module on a DCT2500 with the return on Cable A TO VCR AUDIO Cable A Return Cable B AUDIO Oro R L AUDIO Sour e vDo SVIDEO IN IN L R Installation 3 5 DCT2500 PHONE O IR aCe un 60Hz 4A MAX TV PASS CARD 500W MAX LII Subscriber telephone hookup DCT2500 N 59606 ooo M PHONE CABLE e XD IR SWITCHED 0 OO gE x bsa VIDEO DIGITAL 4A MAX L Ena T DCT2500 Installation Manual
22. eason in the current_epoch_auth_reason field hexadecimal 00 missing program re key 01 missing working key epoch message 02 missing event blackout message 03 missing category rekey 04 old category sequence in program rekey message 10 program bought 11 program bought without taping 12 subscribed with taping 13 subscribed without taping 14 subscribed with taping purchasable 15 IPPV with taping 16 IPPV without taping 20 bad seed checksum 21 bad debit buffer checksum 30 IPPV not enabled 31 insufficient credit to purchase 32 show count limit exceeded 33 debit register will overflow 34 no AFP records available 36 maximum package cost exceeded 3 no IPPV overlay in message 40 not subscribed 41 regional blackout 42 event blackout INIT Initialized state CONFI Configured ACQUI Acquiring the program AUTH Authorized for the program Not A Not authorized for the program blank Connected NOT Not connected DCT2500 Installation Manual Diagnostics A 13 d 08 Renewable Security The renewable security system includes a TVPC card that returns the security status to current RENEWABLE SECURITY TVPC NOT REQUIRED CRYPTO NOT MATED STATUS 00 VERSI ON 00 The Renewable Security fields are Field Description TVPC Required Indicates whether further operation of the set top requires the TVPC Not Required Crypto Lists the current mode as displayed on the CRYPTO OSD St
23. eeeennnenn enne nennen nnne nnnm nnn nnns A 15 d 10 Application APP Code Modules u La aaaannanaaaanaaaaaaanaaNBKNBANBANNAANNANNAANAANNKNNANNAKNAANNAANAANAKNNANNKANAKANAA NAK nnn nennen nnn A 17 a Memory O US GAGA AA NAAN ANA NANA ANA AA A 18 M PA iz eno o MERE Nanana alaala nlasaash A 18 0 13 iexicdqeac n me A 19 0 14 Contro Chianhels pamana ANAN NANA kaaa aman nalan A 20 CTO MESSAGE TYPOS NAAANINAG AA NA A 20 d 16 In band Program Association Table PAD 0 iiiter thinner iato hieu eto uev t Een EE tk RR kRYkR ck tuae Fark Ree Rien acr ev cR de co A 20 d 17 In band Program Map Table PMI 2am rt rri etin Ce RE GE r EH DRM ECH E QE UE IE REVERSE NEP EF FESERER LYCEE Y EFE CF EE eve abe bereits A 20 oM EC eer NAAN NAAN NAA NANANA AA A 21 G19 USB DiaQnOScs met A 21 d 20 In band Multicast Address ING AG NING KANGAA NGANGA NBA NANANA A 22 d 21 Keyboard LED DiaQnOSte ma M A 22 Abbreviations and Acronyms DCT2500 Installation Manual Contents iii Figures Figure 1 1 Front and rear VIGWS 2AT AHA NANANA NANA 1 2 mul drei doi eT nn 2 1 Figure 2 2 vie Cell Dalle icon habi tone nas cadet un dois nin C RULES OC RIS UpIE C UID A 2 2 Figure 2 3 Options available for the DCT2500 lees eene ener nnne nennen nna nnn nnn nnn nennen nnn 2 4 Figure 3 1 Standard cab
24. ine for nm systems using telco return Optional DCT2500 Installation Manual 2 4 Overview Options The following options enable you to meet individual subscriber needs Figure 2 3 Options available for the DCT2500 DCT2500 a X DATA PHONE ber IR z Jo m cm CUS e VIDEO DIGITAL 4A MAX S VIDEO AUDIO COAX TV SS CARD 500W MAX CABLE IN 4 5 6 Table 2 3 Options Key Option Name Function 1 S VIDEO An S Video connector for sending high quality video to external devices high end VCR or TV that accept SDE S Video 2 AIB In Used in a dual cable system to receive both cables verify the location of the A and B connectors on the A B In module 3 RF Bypass Enables the cable signal to bypass the DCT2500 and go directly toa TV or VCR 4 Fits Optical A Toslink connector to connect the DCT2500 to a OPTICAL digital home theater receiver G9 rt oO 5 i USB USB is used to connect to devices such as keyboards IE joysticks scanners disk storage PCs printers and digital cameras if supported DCT2500 Installation Manual Overview 2 5 Key Option Name Function 6 oN PHONE RJ 11 telephone modem output to connect to the telephone line for systems using telco return L SN Audio Output Modes For audio assistance please call Seaside Communications at 539 6250 DCT2500 Installation Manual Section 3 Installation This section provides installation and cabling instructions To co
25. ing i On hook hang up code Test for line available Dialing Waiting for answer R Communicating receiving T Communicating transmitting o0 00 5o zx l Communicating idle i Waiting for retry hang up code Hang up code Code Status Normal hang up A Answer time out Phone ringing Carrier loss Line in use Errors data User line request Parameters invalid 0 cmr o Data timeout Communication protocol fault PPV status indicator OSD Mode ENABLED IPPV enabled UNSENT This set top contains unsent IPPV transactions DISABLED IPPV disabled DCT2500 Installation Manual Diagnostics A 17 d 10 Application APP Code Modules This diagnostic displays the downloaded code modules This can be a multi page display Press SELECT to display additional pages A sample OSD screen for a set top containing ROM ss APP CODE MODULES MODULE VER STATUS D 050 0109 1 09 ENABLED 0001 02 00 DOWNL D 07DA The APP Code Modules fields are Field Description Module The object name Version The object version Status The STATUS modes available are LOADING DELETED ENABLING ENABLED DSABLNG DISABLD DELETNG POSTPND ENNORUN 2 DISNORUN ID The object ApplD DCT2500 Installation Manual A 18 Diagnostics d 11 Memory Status This diagnostic displays the memory status The format depends on the installed memory types MEMORY STATUS E
26. l audio output Optional features include A B In switch RF Bypass switch IR Blaster cable S Video output TOSlink optical digital audio output DCT2500 Installation Manual 1 2 Introduction Figure 1 1 illustrates front and rear views of the DCT2500 Figure 1 1 Front and rear views FN o CABLE VNCR Jon V DEO DIGI AL S VIDEO AUD OU Using This Manual This manual provides instructions to install and configure a DCT2500 Section 1 Introduction provides a product description a list of related documentation the technical helpline telephone number and the repair return procedure Section 2 Overview describes the DCT2500 and provides an overview of its use This section also identifies the front panel displays and switches and describes the rear panel features Section 3 Installation provides instructions on how to install the DCT2500 in a subscriber location and perform operational tests Section 4 Adding the IR Blaster Option provides instructions on how to install the IR Blaster option for controlling VCR recording through the DCT2500 Section 5 Troubleshooting provides guidelines for troubleshooting the equipment Appendix A Specifications provide the technical specifications for the DCT2500 Appendix B Diagnostics provide instructions on accessing and interpreting the built in diagnostics Abbreviations The Abbreviations and Acronyms list contains the full spelling of the short forms used in and this m
27. le without a remote control Figure 2 1 Front panel Q MOTOROLA Table 2 1 Front panel controls and LEDs Key Feature Function 1 Moves the cursor in menus and electronic program guide EPG screens O00 Q 2 MESSAGES Q Lights to indicate that a message is present 3 ONO Lights when the unit is turned on 4 25 Displays current channel number or time of day 5 O REMOTE Flashes when a signal is received from the remote control 6 O Changes the channel up and down DCT2500 Installation Manual 2 2 Overview Key Feature Function 7 Selects menu options Pay Per View PPV events and tunes channels from the EPG O O 8 O Turns the DCT2500 on and off POWER 9 O Displays the main menu MENU 10 O Displays current channel and program information INFO 11 O Displays the EPG GUIDE Rear Panel The rear panel contains a switched power outlet and connectors for video audio RF cabling data output and the IR Blaster Figure 2 2 Rear panel 1 2 3 4 5 6 otg uu ou r1 oC Som piis AYDER pd TV PASS CARD 500W MAX T 8 9 12 i 14 15 16 Table 2 2 Rear panel features Key Item Function 1 A coaxial input that is connected to the TO RF IN RF IN 2 A coaxial input that directs the cable signal to other connections on the DCT2500 DCT2500 Installation Manual Overview 2 3 Item Function L Right left RCA stereo outputs connect the DCT2500 to the TV The audio output to
28. ling to a TV using RF connectors seen nennen nennen nn nnns 3 2 Figure 3 2 Standard VCR mE G 3 3 Figure 3 3 Cabling with the RF Bypass module using RF return 3 4 Figure 3 4 A B In module on a DCT2500 using optional telco return seeeeeeerereneenennnnnnnnnnnnn 3 5 Figure 3 5 A B In module on a DCT2500 with the return on Cable A eese 3 5 Figure 3 6 A B In module on a DCT2500 with return on Cable B eeeseeeeeeeeenenennnnnnn nennen 3 6 Figure 3 7 Standard baseband audio and video outputs eeseeeeseeeeeeeeeeeenne nnne nnns 3 7 Figure 9 5 Composite VERCADIING 4na ni inedia dfi n ra ir EOD CC VG Dr EET FERAE AE HE 3 8 Figure 3 9 Connecting the DCT2500 to a stereo using the audio connectors on the VCR ses 3 9 Figure 3 10 Audio on VCR audio output on TV eeeeeeeeeeeeeee AA 3 10 Figure 3 11 Connections to a home theater receiver using DIGITAL AUDIO COAX eene 3 11 Figure 3 12 Connections to a home theater receiver using DIGITAL AUDIO OPTICAL e eene 3 12 Figure 4 1 IR transmitter installed in mounting bracket seeeeeeseeeeeeeeennnnnennnnnnn nnns 4 1 aix ASIE cac P M H
29. lug the power to the DCT2500 and plug in the unit again Wait for the DCT2500 to collect the data VCR did not record Turn the VCR off when you are not using it Be sure the IR Blaster is correctly placed Check the Scheduled Events list to be sure programs are scheduled for recording DCT2500 Installation Manual Appendix A Diagnostics This appendix describes the on screen diagnostics used to confirm proper DCT2500 installation including Checking error states and signal integrity Identifying the set top on the network Verifying communications with the headend For the diagnostics provided here All indicators are in decimal notation unless otherwise noted All signal level and quality indicators are on a O to 100 scale unless otherwise noted All screens self refresh at a minimum rate of once every five seconds A l sample displays are illustrative actual data will differ from the examples The screens are available for V1 08 code and higher DCT2500 Installation Manual A 2 Diagnostics Using Diagnostics To operate the set top use the Motorola universal remote control To access and navigate the diagnostic mode 1 Press POWER on the remote control to turn on the set top 2 Wait five seconds and then press POWER again to turn off the set top 3 To enable diagnostic mode press SELECT OK on the remote control within two seconds after powering off The DIAGNOSTICS main menu is displayed on the OSD DI AGNOSTI
30. me theater receiver using DIGITAL AUDIO OPTICAL non om mom m m m m m m m m m m m m m m m m m m L LI TOTV TO RFIN 1 AUDIO RF N 4 Ba VCR 6 I 1 I 1 I 1 IN 1 DCT2500 COJ fp 1 1 n IR SWITCHED DULO 60Hz 4A MAX 500W MAX Home theater receiver Monitor out WO Video R L VIDEO SVIDEO E go g S L O O R VIDEO SVIDEO OUT OUT VIDEO SVIDEO IN IN DCT2500 Installation Manual Operational Check Installation 3 13 The operational check tests the communication link between the remote control and the DCT2500 to verify the DCT2500 response to remote control commands Table 3 1 Operational check procedures Feature Testing Procedure Power on m Channel Selection m Volume Control Press POWER to turn on the DCT2500 Turn the TV on and tune it to the DCT2500 output channel 3 or 4 Scan through the channels using the CHANNEL Y keys on the DCT2500 and the CHANNEL keys on the remote control Tune to several channels by entering the channel number with the numeric keys on the remote control Use the TV volume control to adjust the sound volume to a moderate level Press VOLUME on the remote control to increase the volume to its upper limit lowest level and to a comfortable level Press MUTE to turn the sound completely off Press MUTE again to restore the sound If the DCT2500 does not operate pro
31. mplete the installation you must Connect the cables Supply power to equipment Download configuration information and software Run operational check and diagnostics Before You Begin Before you begin review the installation instructions gather the required items and complete the following tasks Determine if the subscriber requirements include an A B In or RF Bypass module You can install these options before leaving the office following the instructions provided with each module Verify that you have 75 ohm coaxial cables with F type connectors and RCA baseband phono type cables Determine if you are connecting the DCT2500 to a standard TV or a composite baseband monitor Place the DCT2500 on a smooth flat surface and remove any obstructions that could interfere with the free flow of air over under or around it Advise the subscriber not to place anything on top of the unit Installing the DCT2500 To install the DCT2500 1 Determine if you are connecting the DCT2500 to a conventional TV or to a monitor To install the video connection For a conventional TV use a 75 ohm coaxial cable with F type connectors Fora monitor use an RCA phono cable to connect the VIDEO connector to the monitor 2 Locate the cabling diagram that most closely matches the subscriber s configuration requirement 3 Connect the cables as illustrated in the diagram 4 Perform the basic operational check in this section
32. nterface from the set top to the subscriber TV The time zone offset in minutes relative to GMT The daylight savings entry time The daylight savings exit time The current time Error Codes Diagnostics A 5 The front panel of the DCT2500 displays error codes when error conditions occur The errors causes and remedies are Code E 00 E 01 E 02 E 03 E 04 E 07 E 08 E 09 E 10 E 11 E 12 E 13 E 14 E 15 E 16 E 17 OSD NO ERROR NOT CONNECTED PWR CYCLE DRAM DPSRAM ROM BATTERY SERIALNO INVALID UNIT ADDRESS POST ERROR BOOT STARTUP TSI INVALID FLASH BAD NUMBER BAD PLATVAL Cause Indicates normal condition after initialization The set top did not receive a connect message Init Error DRAM error DP SRAM error ROM verification failure Faulty RAM ROM EEPROM or POST failure this is a hardware failure Dead battery or memory has not been initialized occurs if battery fails to keep the RAM alive during power down disconnects the set top Invalid serial number Invalid unit address POST failed Sys boot initialization failure System startup failure TSI structure is corrupted Bad flash number specified for Initiate Flash Platform Bad platform validation step number Remedy None Restore out of band signal Send a connect message The set top needs a power cycle to recover Not used Not used Power cycle the set top if re
33. perly refer to Section 5 Troubleshooting DCT2500 Installation Manual Section 4 Adding the IR Blaster Option The IR Blaster provides control of the subscriber s VCR from the DCT2500 It consists of a low power infrared transmitter attached to a six foot cord and a mounting bracket The mounting bracket 1s a clear plastic holder with a pad of adhesive tape for installing the IR Blaster near the VCR IR receiver A mini pin connector at the end of the cord connects the IR Blaster to the DCT2500 Figure 4 1 IR transmitter installed in mounting bracket Adhesive tape Mounting bracket Transmitter The IR blaster is controlled by the interactive program application on the DCT2500 Not all applications support the optional IR Blaster The IR Blaster 1s automatically activated through the EPG Individual VCR codes are broadcast through the out of band data channel and are updated periodically as new codes are added Locating the IR Receiver on the VCR The IR receiver 1s not visible on some VCRs To locate the receiver 1 Obtain a piece of opaque material such as a 3 by 5 inch index card 2 Use the card to block areas of the VCR where the receiver might be located Turn the VCR on and off while pointing the remote control at the card blocking the VCR Be sure the remote control 1s close to the VCR to reduce reflections the receiver may pick up 3 Note the area where the VCR 1s unresponsive to the remote control This
34. petitive return for repair Return the set top for repair Return the set top for repair requires factory initialization message Not used Return the set top for repair requires a unit creation message Not used Power cycle the set top if repetitive return for repair Power cycle the set top if repetitive return for repair Power cycle the set top if repetitive return for repair Error logged ignore Error logged ignore E 00 and E 01 cannot be displayed on the LED when the set top 1s off All other errors display on the LED when the set top 1s off Only the V860DL and ACD2204 tuner appear on the on screen display DCT2500 Installation Manual A 6 Diagnostics V860DLd 02 Out of Band OOB Diagnostic This diagnostic indicates the status of the out of band control channel 00B DI AGNOSTIC DATA i SNR 23 dB GOOD EMM DATA T CARRI ER LOCK YES COUNT HUNT MODE None CUR FREQ LKC EMM PRVDR ID 0x0001 The OOB Diagnostic fields are Field Description Data The OSD indicates with a that data has been received The indicators cover all packet processors regardless of which stream they are monitoring and are cleared when you enter the diagnostic EMM Data Indicates whether the set top is receiving a message on the EMM stream with the following variables Blank No data received Data received The set top can receive only six PIDs at once Data on PIDs can be present on the out of band multiplex
35. r le mat riel brouilleur du Canada WWW ic gc ca eic site ic1 nsf eng home WWW ic gc ca eic site ic1 nsf fra accueil Disclaimer The information in this document is carefully examined and is believed to be entirely reliable However no responsibility is assumed for inaccuracies Furthermore Seaside Communications reserves the right to make changes herein to improve readability function or design Motorola Computer Software Copyrights The Motorola product described in this manual may include copyrighted Motorola computer programs stored in semiconductor memories or other media Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs including but not limited to the exclusive right to copy or reproduce in any form the copyrighted computer program Accordingly any copyrighted Motorola computer programs contained in the Motorola products described in this manual may not be copied reproduced modified reverse engineered or distributed in any manner without the express written permission of Motorola Furthermore the purchase of Motorola products shall not be deemed to grant either directly or by implication estoppel or otherwise any license under the copyrights patents or patent applications of Motorola except for the normal non exclusive license to use that arises by operation of law in the sale of a product MOTOROLA and the Stylized M Logo are registered in the U
36. receiver on the VCR move it slightly DCT2500 Installation Manual Section 5 Troubleshooting This section provides information to help you quickly detect isolate and resolve errors that might occur when using the DCT2500 If you need assistance call Seaside Communications 539 6250 Table 5 1 lists possible problems and solutions Table 5 1 Troubleshooting guidelines Problem Possible Solution No power to the Check the power outlet for AC power DCT2500 Be sure the TV is tuned to the output channel of the DCT2500 channel 3 or 4 Verify that cable connections are correct from the TV set or monitor to the DCT2500 Check that the power cord is properly plugged into the outlet and DCT2500 Remote control is not Check for an obstruction between the remote control and the DCT2500 Aim the responding remote control directly at the DCT2500 not the TV or VCR Be sure you firmly and deliberately press and release operation keys one at a time Verify that channels can be changed using the keys on the front panel and then check that the batteries have been installed properly Replace with new batteries if necessary Check that the DCT2500 has been initialized correctly refer to Diagnostics The DCT2500 is not Check the cable connections and hand tighten if necessary receiving a cable Verify that the cable connections are correct signal Verify the TV is working and has a clear picture Guide has no data Unp
37. rror Count is cleared after polling Long Term The accumulation of the Short Term Error Count maximum count of 65535 The Long Term Error Count Error Count is cleared every 24 hours Tuned The actual frequency the tuner is programmed Carrier Definition Frequency 1 75 MHz Frequency d 04 Audio Video Status This diagnostic displays the audio and video status for the tuned channel AUDI O VI DEO STATUS ADP Lock YES Audi o Mode STEREO Audio SPDIF 2 0 LFE 0 VP Lock YES MPEG Method MUTE BLACK The Audio Video Status fields are Field Description ADP Lock The Audio Processor locked status YES or NO Audio Mode The audio modes are N A Mono Stereo Surround Audio SPDIF For analog channels SPDIF output is in IEC958PCM format For digital channels the possible Dolby Digital modes are 1 1 left is channel 1 right is channel 2 1 0 center 2 0 left right 2 1 left center right 3 1 left right surround 2 2 left right left surround right surround 3 2 left center right left surround right surround LFE 0 low frequency effects subwoofer channel not available LFE1 low frequency effects subwoofer channel available VP Lock The Video Processor locked status YES or NO MPEG Method The MPEG Method selected Unmuted Mute Still Mute Black DCT2500 Installation Manual A 10 Diagnostics d 05 Unit Address This diagnostic displays the
38. t is a four digit decimal value ranging from 0000 to 9999 displayed in hexadecimal format The state mode can be MAC CONNECT UNCONFIG INIT WAIT DC OR WAIT LM ACK WAIT SO ACK WAIT LA OR SO INIT STOPPED RUN WAIT DC OR C RUNNING RUN STOPPED or INVALID The MAC Abort Counter increments every time the MAC layer reaches the Cell Abort Count limit The MAC Abort Counter is reset by the successful upstream transmission of a cell for example when an ACK is received by the set top Not implemented Not implemented The Socket Port State can be UNUSED OPENED READY RECVING or SENDING d 13 MAC Frequency Table The set top uses a range of frequencies set by the host for upstream communications The MAC Frequency Table displays your frequency and signal power MAC FREQUENCY TABLE FREQ POWER The MAC Frequency Table fields are Field Frequency Power Description The frequency in Hz for an upstream channel The power level in dBmV used on a particular upstream channel to send data to the RPD DCT2500 Installation Manual A 20 Diagnostics d 14 Control Channels This diagnostic lists channels band types PIDs and counts Control Channel Info CHN BAND PID Cnt Ovfl Err 0 NB 0000 1 0 0 1 NB 00A9 2198 0 00B 0777 15207 d d 15 Message Types This diagnostic lists message types IDs and counts The Message Types fields are Field Description Msg The message type Id The low order byte of
39. the Connection ID Cnt The number of messages received d 16 In band Program Association Table PAT This diagnostic displays the Program Association Table Information For Motorola use only IN BAND PAT hex data PAT SN PID 001 0001 0029 d 17 In band Program Map Table PMT This diagnostic displays the Program Map Table information For Motorola use only OPE PI D 0080 0210 DCT2500 Installation Manual d 18 Task Status This diagnostic lists tasks For Motorola use only TASK STATUS hex data RID PRI STARTS RUNTIME STK 2 21553 41441 26 Diagnostics A 21 d 19 USB Diagnostics This diagnostic 1s used to verify the functionality of the USB port For Motorola use only USB DI AGNOSTI CS Wind River Systems OHCI Root Hub DCT2500 Installation Manual A 22 Diagnostics d 20 In band Multicast Address Filter This diagnostic displays in band multicast filter information IN BAND MULTI CAST ADDRESS FILTER Table Filter DMCA NA 0000 NA 0000 NA 0000 NA 0000 REGI STER VA 0000 0000 0000 0000 MCA MCA 0000 0000 0000 0000 LUES 0000 0000 0000 0000 PI D 01 01 01 01 01 01 01 01 APP 0000 0000 0000 0000 CID 0000 0000 0000 0000 0000 0000 0000 0000 The In band Multicast Address Filter fields are Field Description Filter Table DMCA The default multicast 16 address MCA The current mul
40. the TV is volume controlled L Right left RCA stereo outputs connect the DCT2500 to the VCR The audio output to the VCR is line level DATA A high speed serial interface for connecting an optional external high of definition TV decoder do not connect the PC to this interface E This is a two plug AC power connector 0893 he bottom plug is an input for the AC power cord d The top plug is a switched power outlet for another device such as mug a TV or VCR into A coaxial output to connect the DCT2500 to the TV or VCR A coaxial input for the incoming signal from the wall outlet An S Video connector for sending high quality video to external C3 devices high end VCR or TV that accept S Video Optional S VIDEO This RCA video output connects the DCT2500 to an input on a TV C VCR or other device VIDEO A coaxial audio output to connect the DCT2500 to a digital home 9 theater receiver or A V receiver DIGITAL AUDIO COAX DIGITAL A Toslink connector to connect the DCT2500 to a digital home theater OPTICAL receiver Optional T Nama Reserved for future use USB The Universal Serial Bus USB is used to connect to devices such as IE keyboards joysticks scanners disk storage PCs printers and digital cameras if supported Optional IR A stereo mini phone connector connecting the optional Infrared IR Blaster attachment for the DCT2500 PHONE RJ 11 telephone modem output to connect to the telephone l
41. ticast 16 address PQ The preemption notification queue ID RQ The response queue ID APP The application ID CID The connection ID Register Values MCA Multicast 16 filter register contents PID PID filter register contents d 21 Keyboard LED Diagnostics You can use this diagnostic to verify that the buttons on the set top front panel are operational For example the lt on the diagnostic should highlight when you press the left CURSOR button on the front panel DCT2500 Installation Manual Abbreviations and Acronyms CSR DCT2500 EMM EPG HRC IPPV IR Blaster IRC MPAA NVOD NVRAM OSD PCR PID PPV QAM QPSK RSA TCP IP TRC TvPC VOD Customer Service Representative Digital Consumer Terminal 2500 entitlement management message s electronic program guide harmonically related carriers Impulse Pay Per View Infrared Blaster incrementally related carriers Motion Picture Advisory Association Near Video on Demand Non volatile random access memory on screen display program clock reference packet identifier Pay Per View quadrature amplitude modulation quadrature phase shift keying Return for Service Authorization Transmission Control Protocol Internet Protocol Technical Response Center TV PassCard Video on Demand DCT2500 Installation Manual www seaside ns ca 939 6250 Office and Studio 1318 Grand Lake Road P O Box 4558 Reserve Mines N S BIE 1L2
42. to locate the desired OOB frequency The frequency selection appears on the MANUAL FREQ line of the OSD The first frequency to display is 75 25 The system scrolls through each frequency until it reaches the last 103 75 and then scrolls back to the beginning This diagnostic scrolls through the OOB frequencies in the following order 75 25 MHz 104 20 MHz 72 75 MHz 92 25 MHz 98 25 MHz 107 25 MHz 107 40 MHz 110 25 MHz 116 25 MHz 103 75 MHz Press SELECT search for the OOB frequency On the OSD the MANUAL FREQ line of text clears the HUNT MODE displays FIX to indicate the fixed frequency search and the CUR FREQ field changes to the frequency selected to search If the frequency 1s found with the proper EMM Provider ID the OSD LKC field changes to display the new frequency If after 40 seconds the frequency search is not successful the set top performs a warm reset and returns to the last known carrier frequency To abort a search without waiting the 40 seconds press POWER to cause a warm reset DCT2500 Installation Manual A 8 Diagnostics d 03 In band Status The in band diagnostics display for the last attempted channel tune If a digital carrier 1s not present the diagnostics indicate the carrier lock is analog When the carrier lock 1s analog all fields for digital other than a carrier lock channel are blank IN BAND DIAGNOSTIC DATA i EMM DATA y CARRI ER LOCK YES PCR LOCK TE
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