SMART Board M600 series interactive whiteboard user's guide
Contents
1. SMART Board M600 series interactive whiteboard USER S GUIDE FOR MODELS M680 M685 M680V AND M685V Product registration If you register your SMART product we ll notify you of new features and software upgrades Register online at smarttech com registration Keep the following information available in case you need to contact SMART Support Serial number Date of purchase FCC warning This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instructions may cause harmful interference to radio communications Operation ofthis equipment in a residential area is likely to cause harmful interference in which case the user will be required to correctthe interference at his own expense Trademark notice SMART Board SMART Notebook DViT SMART Ink smarttech the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U S and or other countries Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the U S and or other countries Mac is a trademark of Apple Inc2. 1 ro AA A E E 1 A Moti hl ied hoe AIRES ehe 2 Computer requirements _ 2 2 2 2 cece cece ee cee cece cee cee ee cece cece eee eI RA aaRS 2 How does your SMART Board interactive whiteboard work 222 2222 2222 2222 3 installato mts sooo tenore reri als Aedes ne Be a A aaah Peu eee EUM LL ALL eee 4 Accessories and replacement parts 0 00 sss e cece eeeeeee 5 Chapter 2 Connecting your interactive whiteboard to a computer 7 OVSMNISW mcr 7 Installing SMART Product Drivers 2 00 00 02 cece cece eee eee sss s semelle lla 8 Calibrating your interactive whiteboard 0 00 22 e cece cee eee ce ee cece cece eee eee 8 Orienting your interactive whiteboard 2 02 22 lee cece eee s eser eni 9 Chapter 3 Using your interactive whiteboard 2 2 222 002 eens 11 Using the Pen T rayos cens schuss tte 12 Using the Floating Tools toolbar 0 0 0 2 cece ce cee cee cece Re RI rele lla 14 Using gestures dual touch and dual write 22 2 222222 eee 15 Updating your SMART software sssssssusslsslsssssssss cee eR mes cece eee ceeeceeeeeee 19 Chapter 4 Maintenance and troubleshooting 00ooueeeeeeeeneen 21 Tipsfortrouble free performance uuu uru2 4 uu02uu i I an nuc nma ana anna innen 21 Cleaning your interactive whiteboard 0 20 0 s nsns 22 Gener ltrouble shootlhg 0 242 22232 u Saves cadlassqcce
3. Select light state Meaning Flashing white Your interactive whiteboard is receiving power and is communicating successfully with your computer s USB HID driver but SMART Product Drivers isn t installed NOTE In HID mode interactive whiteboard tools such as the pens are unavailable but you can move the mouse pointer and perform mouse functions by touching the interactive surface The Right Click button on the pen tray might work depending on the version of operating system you re using Neither the Keyboard nor the Orient button works in HID mode 13 smarttech com kb 170410 CHAPTER3 USING YOUR INTERACTIVE WHITEBOARD Select light state Meaning Solid white Your interactive whiteboard is receiving power and is communicating successfully with SMART Product Drivers When you press another pen tray button the Select button s light turns off and the light on the button you pressed turns on Solid amber The controller module is in service mode or the firmware is being updated Off You have selected a non standard digital ink color using SMART Notebook software or SMART Ink your interactive whiteboard isn t receiving power or your interactive whiteboard is in Standby mode Customizing the pen tray buttons You can customize your pen tray button settings For example you can change line transparency color and style you can change the width of the eraser and you can change the Keyboard and Right Click button set
4. registered in the U S and other countries All other third party product and company names may be trademarks oftheir respective owners Copyright notice 2013 2015 SMART Technologies ULC All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC Information in this manual is subject to change without notice and does notrepresent a commitment on the part of SMART This product and or use thereof covered by one or more ofthe following U S patents smarttech com patents Contents are subjectto change without notice 01 2015 smarttech com kb 170410 Important information Before you install and use your SMART Board M600 series interactive whiteboard read and understand the safety warnings and precautions in this user s guide and the included warnings document The included warnings document describes the safe and correct operation of your SMART Board interactive whiteboard and its accessories helping you to prevent injuries and equipment damage NOTE In this document the term interactive whiteboard refers to your interactive whiteboard and its accessories and options i smarttech com kb 170410 Contents Important information 2 e222 cee deck cs ceeeeu Sai See EE De ak i Chapter 1 Introducing your SMART Board M600 series interactive whiteboard
5. Pen Redpen Highlighter Eraser Hide reveal the toolbar Move the toolbar Right Click SMART Notebook software SMART Keyboard Undo Customize NOTES o SMART Notebook software includes additional toolbars which allow you to control digital ink pens and other drawing tools o You can move this toolbar to either the left or right side of the screen o You can move this toolbar lower on your screen so younger students can reach it o You re unable to rotate this toolbar horizontally Using gestures dual touch and dual write Your interactive whiteboard supports multitouch gestures dual touch and dual write with your Windows or Mac computer Some gestures might not work in all operating systems Multitouch gestures enable you to use pre determined commands on your interactive whiteboard without using the keyboard or mouse With a series of two finger touches on your interactive whiteboard screen you can navigate pages change the look of an object and more 15 smarttech com kb 170410 CHAPTER3 USING YOUR INTERACTIVE WHITEBOARD Dual touch enables two users to touch the interactive whiteboard and to simultaneously perform mouse functions Dual write enables two users to use their fingers to write on the interactive whiteboard atthe same time Single finger gestures You can perform some gestures using one finger including selecting an object and double clicking Single finger gestures include the following Selectin
6. 0022 22 22 cece eee eee eee eee eee eeeeeeeee 17 Enlarging an area or object 2 2 22 e cece eee cesses 17 Reducing the scale of an object 0 eee cece eee eee eee eee se e mnn nnne 17 Scrolling horizontally or vertically 1 2 00 2 00002 cee cee cee cee ee E REES 18 ROtaLING AM OD CCE seneo CERE 18 Best practices for gestures and tools 2 2 2222 18 Updating your SMART software 2 2222 o eee eee eee 19 When you touch your interactive whiteboard s surface the interactive whiteboard registers the horizontal and vertical or x and y coordinates on the interactive surface Your computer s mouse driver interprets those coordinates and moves the pointer to the corresponding point on the projected image N WARNING Do not stand or allow children to stand on a chair to touch the surface of the SMART Board product Instead safely fix the product at the appropriate height on a wall or use a SMART floor stand 11 smarttech com kb 170410 CHAPTER3 USING YOUR INTERACTIVE WHITEBOARD To open an application on your interactive whiteboard press twice consecutively on the application s icon When you press twice to open an application it s the same as double clicking your mouse to open an application on your computer Similarly each time you press once on the interactive surface it s the same as a single left click NOTE If necessary move the mouse ortouch the interactive whiteboard s surface or press any key
7. 22 ieee cece cee eee ss Rl eee cece ceeeeeees 21 Cleaning your interactive whiteboard 2 22 22 cece cee cee cee eee cece Rss lle li 22 General troubleshooting ocio 23 Adjusting the projected image __ 2 2 22 23 Resetting your interactive whiteboard _ 0 2 2 cece eee eee eee eee ceeeee 23 Preventing USB cable issues __ 22 2202222 eee eee eee ee ee 23 Troubleshooting tips vee ee cee codeew creed ce 4220200 xD E RI du x IEEE DR Ceo vewee add euee cdi 23 Troubleshooting using the status light vesperoen cedeo e AE se sehen 27 Transporting your interactive whiteboard 1 0 2 0 22 cee cece eee cee cee sss reni 29 Contacting SMART SUPPO 4222 4 2 su 820 Qe ned Ener seele eating 29 Tips for trouble free performance Your SMART Board interactive whiteboard is durable but take care to prevent any damage to it and its parts e Replace the pen when the nib wears out e Don t touch the interactive surface with sharp or pointed objects e Don t set up and use your interactive whiteboard in an area with excessive levels of dust humidity or smoke e Don t use low odor dry erase markers because they can be very difficult to erase e Don t obstruct the cameras view of the interactive whiteboard For example don t place magnets stickers or adhesive tape on the interactive surface or rest any objects including your hand or the pens in the recess at the bottom of the interactive surface because this inter
8. interactive surface General troubleshooting Adjusting the projected image If your projector isn t installed in a fixed location you can correct many image problems by shifting your projector so that the projected image fits squarely on the interactive surface Optimally each side of the image should extend almost to the edge of the interactive surface For more information on your projector go to smarttech com support Resetting your interactive whiteboard You can reset your interactive whiteboard by disconnecting and then reconnecting the power cable This turns the power off and back on restarting all components of your interactive whiteboard Preventing USB cable issues To troubleshoot some common cable routing issues try disconnecting accessories such as USB hubs and USB extension cables that are connected to your interactive whiteboard The basic system consists of the SMART Board M600 series interactive whiteboard a USB cable a power cable computer hardware a computer operating system and SMART Product Drivers You can try isolating and replacing each component to identify the cause of the connectivity issue Troubleshooting tips This section describes some symptoms causes and solutions for problems that you could experience with your interactive whiteboard Try the troubleshooting tips in the following table to quickly resolve most issues with your product NOTE These procedures vary depending on your operating s
9. sued elc uide e cies c clc di dida udo 23 Transporting your interactive whiteboard 2 222 222 eee 29 Contacting SMART Support 2 222222 eee 29 Appendix A Hardware environmental compliance 0 c cece cence eee eect eee eeeeee 31 Waste Electrical and Electronic Equipment and Battery regulations WEEE and BalteryDirecliVes r cocos e a ceases aoe aha sheet adhe sels eae toni LEE 31 Baten Sis scc nn ete ees Ae ans eae D dee anata nein shat Ee 31 Indexes sa ste eer Sec ee tse LI eye Senate seattle os ee neces 33 iii smarttech com kb 170410 Chapter 1 Introducing your SMART Board M600 series interactive whiteboard Introd ction 2222225 amp 4 2322 A OA iO P A 1 Features ze steht Se ee ee ee a ee ee ne be a ee 2 Feature highlO Mt uses cidad tt tacita Ele 2 A A UD EE E 2 DVil technology x oos decus ad it ce crude eles 2 Multitouch gestures occ eee eee eee eee 2 Dual touch and dual write 2 2 2 2222 eee 2 Durable surface _ _ 2 222 222 ee ee eee eee ee 2 Computer requirements _ _ a a a aa a E eee eee eee eee eee eee 2 How does your SMART Board interactive whiteboard work 2 22022 e eee eee eee eee eee 3 Windows and Mac computers 2 0222 2 222 eee ene eee 3 InStallatiomitipSzas2 322 220 A ee M cea CA UN PII ee 4 Extending your USB cable _ __ 222222222 eee ecce 4 Avoiding electromagnetic interference EMI 0 0000022 cece cee cece eee eee e eee eee 5 Access
10. area Windows or Dock Mac and then select Orient The Orientation screen opens 9 smarttech com kb 170410 CHAPTER2 CONNECTING YOUR INTERACTIVE WHITEBOARD TO A COMPUTER 2 Pick up a pen from the pen tray 3 Beginning at the first target on the screen touch the center of the target firmly with the tip of the pen and hold the pen steady until the target turns green When you lift the pen the target moves to the next point 4 Repeat step 3onall the targets 5 The Orientation screen closes 10 smarttech com kb 170410 Chapter 3 Using your interactive whiteboard Using the Pen Tray 0 2 2 oie cece ses eee eee eee eee eee cece cence eee e eee E OSSEE 12 PentiayDUttols ers e cuan ele re ee LL en ee dm Las ce 12 Understanding the Select button s status light 00 00 00220 13 Customizing the pen tray buttons _ 22 2 2 22 14 Using the Floating Tools toolbar 2 00 00 oo cece cc cee cnn 14 Using gestures dual touch and dual write 22 2 222 eee 15 Single finger gestures ooo 16 Selecting and deselecting an object clicking 0uuueneneaeeeneaenenenenn 16 Displaying menu options right clicking 0 000 0 00222 seen 16 Dragging an object or scroll bar o 2 2 2 16 Doublesclickilig cocacola cete shart aed Sone sted theese E EEEE REGA 16 Displaying the next or previous page l a 2 222 eee 17 Multi finger gestures o nn 17 Displaying menu options right clicking
11. d amber The controller module isin Wait for the firmware update to finish Flashing white SMART Board sevice isn t running Start SMART Board service To determine whether the SMART Board service is running open SMART Settings and check the message that appears at the bottom SMART Product Drivers isn t installed Install SMART Product Drivers on your computer For details about installing SMART Product Drivers see Installing SMART Product Drivers on page 8 A solid white status light indicates that the interactive whiteboard is working properly However if the pen tray tools don t work as expected try the following to resolve the issue e If another user reassigned the pen eraser or other button functions the tools might not work as expected You can return them to normal operation using SMART Settings to change the SMART hardware settings e Reset the interactive whiteboard by disconnecting the power cable at the wall outlet and connecting it again e Calibrate the cameras to ensure that they accurately track your fingers and the pens see Calibrating your interactive whiteboard on page 8 28 smarttech com kb 170410 CHAPTER 4 MAINTENANCE AND TROUBLESHOOTING Transporting your interactive whiteboard Save your original SMART Board interactive whiteboard packaging so that it s available if you need to transport your interactive whiteboard When required repack your interactive whit
12. e icon and then press SMART Settings SMART Settings opens 2 Select About Software and Product Support gt Tools gt Diagnostics The SMART Board Diagnostics window opens Select Service gt Start 4 Close the SMART Board Diagnostics window and then close SMART Settings Troubleshooting using the status light If your interactive whiteboard has an active pen tray models SBM680 and SBM685 you can also use the Select button s status light to help you identify and resolve issues with your product Refer to Using the Pen Tray on page 12 for information on the status light s states during normal operation NOTE The pen ledge on SMART Board models SBM680V and SBM685V doesn t have a status light 27 smarttech com kb 170410 CHAPTER 4 MAINTENANCE AND TROUBLESHOOTING service mode or the firmware is being updated Status light Cause Solution Off Your interactive Reset your interactive whiteboard by whiteboard isn t receiving disconnecting and then reconnecting power or the USB cableis X the power cable at the wall outlet unplugged Check that the USB cable is connected securely Your computerisin Sleep Touch the interactive whiteboard mode or the computer is surface to wake up your computer or off turn your computer on You have selected a non Press a pen tray button to select a standard digital ink color Standard color or tool using SMART Notebook software or SMART Ink Soli
13. ease notes applicable to your operating system 2 smarttech com kb 170410 CHAPTER1 INTRODUCING YOUR SMART BOARD M600 SERIES INTERACTIVE WHITEBOARD How does your SMART Board interactive whiteboard work Your interactive whiteboard functions as an input device for your computer enabling you to work in any application on your connected computer You need two additional components to use your interactive whiteboard a computer and a digital projector These components work together as follows e Your computer runs an application and sends the image to your projector e Your projector casts the image onto your interactive whiteboard e Your interactive whiteboard detects contact with its screen and sends each contact point to the connected computer Use the pen tray buttons to select different tools For example press the left click button so that when you touch your interactive whiteboard s surface the touch of your finger becomes a mouse click and you can control your computer from your interactive whiteboard When you pick up a pen and press one of the color buttons digital ink appears enabling you to write over your desktop or any open application When you install SMART Product Drivers a Floating Tools toolbar appears on your desktop You can change pen settings such as the transparency color and width of the ink You can then save your notes to a file in SMART Notebook software You can also customize other tools such as the wid
14. eboard with all of the original packaging This packaging was designed with optimal shock and vibration protection Contacting SMART Support SMART Support welcomes your call However if you experience difficulty with your SMART product consider contacting your authorized SMART reseller smarttech com wheretobuy first Your reseller can often resolve the issue without delay Before you contact SMART Support ensure the following e You know the serial number of your interactive whiteboard e Your computer specifications and operating system meet the minimum requirements for SMART Product Drivers e The USB and power cables are connected properly to your computer and interactive whiteboard e Device drivers are installed on your operating system e The interactive surface and bezels aren t optically obstructed e You oriented your interactive whiteboard u To determine your interactive whiteboard s serial number Look onthe lower right edge of your interactive whiteboard s frame when you re facing the front of your interactive whiteboard The serial number is also on the back of the interactive whiteboard 29 smarttech com kb 170410 CHAPTER 4 MAINTENANCE AND TROUBLESHOOTING Serial number locations 30 smarttech com kb 170410 Appendix A Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured sold and disposed of in a safe and environ
15. feres with the corner cameras ability to detect your finger or pens on the interactive surface 21 smarttech com kb 170410 CHAPTER 4 MAINTENANCE AND TROUBLESHOOTING Cleaning your interactive whiteboard With proper care your interactive whiteboard will provide years of trouble free service Follow these tips to keep your interactive whiteboard clean F3 caution Do not use harsh chemicals or abrasive cleaners on your interactive whiteboard d IMPORTANT e Before you clean your interactive whiteboard disconnect its USB and power cables e To view dirt or streaks more easily set your projector to standby lamp off mode e Toclean dust dirt and finger grease wipe the interactive surface with a damp cloth or sponge Use mild soap if required e Don t spray cleaner directly onto the interactive surface Instead spray a light amount of cleaner on a cloth and then gently wipe the interactive surface e Don t allow excess cleaner to flow onto the frame s reflective surfaces or the cameras in the corners of the frame 22 smarttech com kb 170410 CHAPTER 4 MAINTENANCE AND TROUBLESHOOTING e Don t touch the digital cameras located in the corners of the frame Don t attempt to clean the digital cameras without specific instructions from SMART Technologies e Ifink is accidentally used on your interactive whiteboard remove the ink as soon as possible Ink becomes more difficult to remove the longer it stays on the
16. g and deselecting an object clicking Quickly press and release the interactive surface to select or deselect an object or option This performs a standard mouse click NOTE This gesture starts applications if your operating system is set to start applications on a single click Displaying menu options right clicking Press and hold the screen with your finger In SMART Notebook software Windows and Microsoft Office programs the right click menu appears Dragging an object or scroll bar Press and hold an object or scroll bar on the screen Keep your finger on the screen and slowly move the object or scroll bar When you reach the position you want release your finger Double clicking Quickly press and release the interactive surface twice in the same spot This performs a standard double click 16 smarttech com kb 170410 CHAPTER3 USING YOUR INTERACTIVE WHITEBOARD NOTE This gesture starts applications if your operating system is set to start applications on a double click Displaying the next or previous page Press the screen and then quickly press again directly to the right of that ee point to display the next page 1 2 Ze TS an n N e Y Press the screen and then quickly press again directly to the left of that ee point to display the previous page sod Multi finger gestures You can perform some gestures using two or more fingers including scaling scrolling and manipulating objects M
17. ge the computer video resolution to match your projector 24 smarttech com kb 170410 CHAPTER 4 MAINTENANCE AND TROUBLESHOOTING Symptoms The SMART software icon doesn t appear in the notification area Windows or dock Mac The orientation procedure doesn t proceed to the second point Cause SMART Board Tools isn t running Solution Start SMART Board Tools For Windows computers select Start gt All Programs gt SMART Technologies gt SMART Board Tools 2013 For Mac computers select Finder gt Applications gt SMART Technologies gt Board Tools SMART Product Drivers isn t installed Your computer could be sending input to an application other than the interactive whiteboard s orientation screen Install SMART Product Drivers on your computer For details about installing SMART Product Drivers see Installing SMART Product Drivers on page 8 Press ALT TAB on your keyboard to change your operating system s focus to the interactive whiteboard s orientation screen Alternatively open SMART settings and select Orient Align the SMART Product 25 smarttech com kb 170410 CHAPTER 4 MAINTENANCE AND TROUBLESHOOTING Symptoms Cause The interactive Your interactive whiteboard isn t surface doesn t oriented respond when you touch it the pointer moves erratically or gaps appear when you draw or write 26 Solution Orient y
18. mentally friendly manner For your interactive whiteboard s environmental compliance information see the specifications for your product located at smarttech com SupportSBM600 Waste Electrical and Electronic Equipment and Battery regulations WEEE and Battery Directives Electrical and electronic equipment and batteries contain substances that can be harmful to the environment and to human health The crossed out wheeled bin symbol indicates that products should be disposed of in the appropriate recycling stream and not as regular waste Batteries Remote contains two zinc carbon AAA batteries Recycle or dispose of batteries properly 31 smarttech com kb 170410 Index A accessories 5 adjusting projected image 23 aspectratio 2 batteries 31 C calibrating 8 cleaning 22 erasing ink 23 computer connecting to interactive whiteboard 7 matching resolution to projector 7 refresh rate 7 system requirements 2 contacting SMART Support 29 D Digital Vision Touch DViT technology 2 dual touch dual write 2 dust 21 G gestures 15 best practices 18 multi finger 17 single finger 16 33 smarttech com kb 170410 humidity 21 installation connecting to computer 7 SMART Product Drivers 8 M maintenance 21 multitouch gestures 2 15 orientation 9 P parts accessories 5 pentray 12 Pentray 2 projector adjusting image 23 resolution 7 R replacement parts 5 resetting your interactive whiteboard 23 re
19. oard measures 221 cm 87 diagonally and has a 16 10 aspect ratio Feature highlights Pen tray The pen tray connects to the interactive whiteboard and holds the two included pens It features color select buttons to change digital ink colors The on screen keyboard the right click and the orient features are also accessible with pen tray buttons SMART Board M680V and M685V interactive whiteboards feature a durable pen ledge that holds the two included pens DViT technology Four digital cameras one in each of the interactive whiteboard s corners track the position of your finger or the pen as it moves across the interactive surface Multitouch gestures Your interactive whiteboard supports multitouch gestures Windows and Mac only You can use two fingers to resize an object on a page to zoom in and out to rotate an object and more Dual touch and dual write Your interactive whiteboard supports dual touch Windows and Mac only Two users can use their fingers to simultaneously perform mouse functions or write on the interactive whiteboard Durable surface The interactive surface is scratch resistant dent resistant and optimized for projection Computer requirements To successfully power your interactive whiteboard and run SMART Product Drivers your computer must meet certain minimum requirements For a complete list of computer requirements go to smarttech com downloads and browse to the latest SMART Notebook software rel
20. oesn t appear click the SMART software icon in the Windows notification area or Mac Dock and select SMART Settings gt SMART Hardware Settings gt Advanced gt Calibrate 8 smarttech com kb 170410 CHAPTER2 CONNECTING YOUR INTERACTIVE WHITEBOARD TO A COMPUTER The calibration window opens 2 With a pen tray pen press the first target 3 Keeping the pen on the interactive whiteboard surface draw along the track until you reach the second target Keep the pen in the track regardless of where the digital ink appears 4 When you reach the second target lift the pen from the surface 5 Ifthe calibration window remains open the cameras require further calibration Trace your pen around the track a second or even a third time until the calibration window closes The orientation screen appears Orienting your interactive whiteboard After you install SMART Product Drivers on your computer and have completed the calibration procedure an orientation screen appears Orienting your interactive whiteboard ensures the greatest possible level of writing and touch accuracy Orient your interactive whiteboard any time your projector or interactive whiteboard has been moved since you last used it or whenever the mouse pointer isn t properly aligned with the pen or your finger when you touch the interactive surface p To orient your interactive whiteboard 1 Onthe interactive surface click the SMART software icon in the notification
21. on your keyboard to bring your computer out of standby mode Using the Pen Tray In addition to providing a convenient place to hold the included pens the interactive pen tray on your SMART Board M680 or M685 interactive whiteboard has several controls and indicators NOTE SMART Board M680V and M685V interactive whiteboards feature a durable pen ledge that holds the two included pens rather than an interactive pen tray Pen tray buttons In the center of the pen tray there are six buttons The middle four change the color of digital ink that appears when you touch the screen The buttons on either side of the pen color buttons default to the select left button and eraser right button functions These buttons light up to indicate the current selected tool The buttons on the right side of the pen tray enable the right click on screen keyboard and orientation functions 12 smarttech com kb 170410 CHAPTER3 USING YOUR INTERACTIVE WHITEBOARD Orient button Keyboard button Right Click button Eraser button Select button Color Select buttons Understanding the Select button s status light The Select button s light also indicates the status of the interactive whiteboard The Select button s light is solid white when the system is working properly The following table shows the Select button s normal states If the light s behavior doesn t match a state listed here see General troubleshooting on page 23
22. ories and replacement parts 2 022222 eee 5 Introduction Your SMART product is a wall mounted front projection interactive whiteboard It enables you to do everything that you can do at your computer open and close applications scroll through files teach collaborative lessons create new documents or edit existing ones visit websites play video clips and more by touching the interactive surface with your finger orthe included pen When you connect your interactive whiteboard to a computer and a projector your computer image displays on the interactive surface You can write over any application in digital ink and then save these notes to a file in SMART Notebook collaborative learning software for future reference and distribution Your SMART Board M600 series interactive whiteboard is a full speed USB 2 0 device with an external power supply Your interactive whiteboard receives power from a wall outlet through the included country specific power supply and cable 1 smarttech com kb 170410 CHAPTER1 INTRODUCING YOUR SMART BOARD M600 SERIES INTERACTIVE WHITEBOARD Features Your SMART Board M600 series interactive whiteboard is durable and reliable It features a rugged hardened interactive surface two damage resistant pens and SMART s proprietary DViT Digital Vision Touch technology The SMART Board M680 interactive whiteboard measures 195 6 cm 77 diagonally and has a 4 3 aspect ratio while the M685 interactive whiteb
23. our interactive whiteboard For more information about orienting your interactive whiteboard see Orienting your interactive whiteboard on page 9 SMART Board Tools isn t running SMART Product Drivers isn t installed Not all components of SMART Product Drivers are installed on your computer Start SMART Board Tools For Windows computers select Start gt All Programs gt SMART Technologies SMART Board Tools 2013 For Mac computers select Finder Applications SMART Technologies gt Board Tools Install SMART Product Drivers on your computer For details about installing SMART Product Drivers see Installing SMART Product Drivers on page 8 Remove SMART Product Drivers from your computer and then install SMART Product Drivers again A camera is obscured smarttech com kb 170410 Remove any object attached to the interactive surface or resting in the bottom bezel behind the pen tray CHAPTER 4 MAINTENANCE AND TROUBLESHOOTING Symptoms Cause SMART Product Drivers is unable to detect your interactive whiteboard There is a small red x onthe SMART software icon SMART Board service isn t running Solution Ensure that the USB cable is connected from your computer to your interactive whiteboard and that the USB cable isn t longer than 5 m 16 Start SMART Board service 1 Inthe notification area Windows or Dock Mac press the SMART softwar
24. puter that meets certain minimum operating specifications by using the software installation DVD included with your SMART product or by downloading it from smarttech com downloads IMPORTANT You must install the latest version of SMART Product Drivers on your Windows or Mac computer in order to write in digital ink and to use touch on the interactive whiteboard s surface For a complete list of computer requirements go to smarttech com downloads and browse to the latest SMART Notebook release notes applicable to your operating system Calibrating your interactive whiteboard Digital cameras in the corners of the interactive whiteboard track the position of the pens and your finger on the interactive surface and then send the information to the SMART software which interprets this information as mouse clicks digital ink or ink removal in the appropriate location If you haven t used your interactive whiteboard before you must perform a calibration This process ensures that the cameras accurately track your finger and the pens on the interactive surface If the system detects incorrect calibration parameters a warning bubble may also appear recommending that you perform a calibration ni To calibrate your interactive whiteboard 1 The first time you connect your interactive whiteboard press the Please calibrate the SMART Board interactive whiteboard pop up bubble that appears in the bottom right corner of your screen If the pop up d
25. puter to your interactive whiteboard you can use a bus powered hub such as the active USB extension cable Part No USB XT to extend your USB connection Avoiding electromagnetic interference EMI You can take some precautions to prevent EMI to your interactive whiteboard e Don t route USB cables parallel to power cables e Cross USB cables over power cables at a 90 angle to reduce the risk of interference on the USB cables e Don troute USB cables close to common sources of EMI such as electric motors or fluorescent lighting ballasts e Don t bend USB cables sharply e Don t use USB plug adapters or passive USB wall plates Accessories and replacement parts For a full list of items that you can order for your SMART Board M600 series interactive whiteboard go to smarttech com accessories Contact your authorized SMART reseller smarttech com wheretobuy to order accessories and standard replacement parts for your SMART Board M600 series interactive whiteboard 5 smarttech com kb 170410 Chapter 2 Connecting your interactive whiteboard to a computer DS A A A fec nell een ellc nlilfi lt t etie pile II 7 Matching your computer s resolution to your projectors resolution 7 Installing SMART Product Drivers usuuuuuussussllslllllelsessss ss s Re Il Rr llle llll 8 Calibrating your interactive whiteboard 2 0 2 cece cee eee eee e ene eere 8 Orienting your interactive whiteboa
26. ractive surface at the contact point 18 smarttech com kb 170410 CHAPTER3 USING YOUR INTERACTIVE WHITEBOARD Keep yourthumb and other fingers away from the interactive surface They can generate unintentional commands Y Y IT Keep your other hand elbows and loose clothing away from the interactive surface They can generate unintentional commands For click commands quickly tap your finger on the interactive surface Also make sure you lift your finger far enough away from the interactive surface between presses so that your finger is out of the interactive whiteboard cameras view Updating your SMART software To update your SMART software go to the SMART software download page or use SMART Product Update SPU 19 smarttech com kb 170410 CHAPTER3 USING YOUR INTERACTIVE WHITEBOARD E To check for software updates 1 2 20 Click the SMART software icon in the Windows notification area or the Mac Dock and then select Check for Updates and Activation The SMART Product Update dialog box appears listing the SMART software products installed on your computer NOTE If you don t see the Check for Updates and Activation option contact your network administrator Click the Update button beside the software you want to update Your SMART software updates automatically smarttech com kb 170410 Chapter 4 Maintenance and troubleshooting Tips for trouble free performance 2
27. rd 0 0 2 lee cee cee cee cece cnc 9 Overview Your SMART Board M600 series interactive whiteboard s USB interface enables you to connect your interactive whiteboard to your computer The included USB cable provides a digital signal from your computer to your interactive whiteboard and the included power supply provides power to the interactive whiteboard Matching your computer s resolution to your projector s resolution Ensure that the resolution settings for your projector and computer match If your computer s resolution doesn t match the projector s native resolution the image doesn t properly fill the interactive surface and can shimmer or appear distorted Set the projector to its optimal image resolution by following the instructions included with your projector and then set your computer s resolution to match If you need help changing your computer s resolution see the instructions included with your operating system You might need to adjust your computer s refresh rate to obtain the best results Set the computer to an initial refresh rate of 60 Hz and then adjust this rate up or down to determine the ideal refresh rate For more information on changing your computer s refresh rate see the instructions included with your operating system 7 smarttech com kb 170410 CHAPTER2 CONNECTING YOUR INTERACTIVE WHITEBOARD TO A COMPUTER Installing SMART Product Drivers You can install SMART Product Drivers on any com
28. solution computer 7 INDEX projector 7 serial number 29 SMART Board M600 interactive whiteboard features 2 how it works 3 resetting 23 SMART Ink 3 SMART Notebook software 1 3 SMART Product Drivers floating tools 14 installing 8 orienting your interactive whiteboard 9 SMART software updating 19 SMART Support 29 T transporting 29 troubleshooting 23 USB cable 4 W WEEE and Battery Directives 31 34 smarttech com kb 170410 SMART TECHNOLOGIES smarttech com support smarttech com contactsupport smarttech com kb 170410
29. teractive whiteboard installation guide smarttech com kb 170429 If you purchased a floor stand wall mount or an interactive whiteboard system that includes a projector or other components refer to the installation documents included with those components The optimal mounting height is 196 cm 77 from the floor to the center of the installation brackets However consider the general height of your user community when you choose a location for wall mounting your interactive whiteboard and adjust accordingly Choose a location that s far from bright light sources such as windows and strong overhead lighting IR lighting can cause issues with the performance of the cameras and can lead to unintentional or missed touches Ensure that you use the correct mounting hardware for your wall type You can also order the SMART Board interactive whiteboard hardware kit Part No 1020342 from your authorized SMART reseller Extending your USB cable The USB cable included with your SMART Board M600 series interactive whiteboard is within the limit defined by the USB standard for maximum length Your interactive whiteboard includes a 5 m 16 USB cable IMPORTANT The combined USB cables connected from your interactive whiteboard to your computer should not exceed 5 m 16 5 4 smarttech com kb 170410 CHAPTER1 INTRODUCING YOUR SMART BOARD M600 SERIES INTERACTIVE WHITEBOARD However if this cable isn t long enough to reach from your com
30. th of the eraser tool you use to erase your notes Windows and Mac computers SMART Notebook collaborative learning software includes SMART Ink and SMART Product Drivers SMART Ink works with SMART Product Drivers to enable you to write on your screen in digital ink using your interactive product s pen or your finger SMART Ink starts automatically when you start your computer and the SMART Ink SMART Ink toolbar appears in the title bar of each open window on your computer NOTE SMART Notebook software doesn t display the SMART Ink toolbar because it includes its own ink tools that you can use to write directly in your file You can press SMART Ink to select ink properties and to perform common tasks such as capturing your notes 3 smarttech com kb 170410 CHAPTER1 INTRODUCING YOUR SMART BOARD M600 SERIES INTERACTIVE WHITEBOARD SMART Ink includes SMART Ink Notes which enable you to write in digital ink anywhere on your desktop When you write outside of the open windows on your computer a SMART Ink Note appears and you can write inside the note SMART Ink also includes the SMART Ink Document Viewer which enables you to view your PDF files and to write over them in digital ink For more information on using SMART Ink see the SMART Ink user s guide smarttech com kb 170191 Installation tips For the installation instructions for your SMART Board M600 series interactive whiteboard see the SMART Board M600 series in
31. tings so that they perform another action E To customize the pen tray button settings 1 Press the SMART software icon in the Windows notification area or Mac Dock and then select SMART Settings SMART settings opens 2 Press SMART Hardware Settings and select your SMART Board interactive whiteboards 3 Select Pen and Button Settings from the drop down list and then select the button you want to customize 4 Follow the on screen instructions For more information about customizing your settings open the online Help by pressing the SMART software icon in the Windows notification area or Mac Dock selecting Help Center and then selecting SMART Hardware Settings Using the Floating Tools toolbar You must install and run SMART Product Drivers on your connected computer to have use of the Floating Tools toolbar While you work on your interactive whiteboard the toolbar floats over your desktop and any open application Use your finger or the provided pen tray pens to select a tool from this customizable toolbar to click write erase and open SMART Notebook software on your interactive whiteboard For more information on how to use SMART Notebook software see smarttech com support 14 smarttech com kb 170410 CHAPTER3 USING YOUR INTERACTIVE WHITEBOARD EJ To open the Floating Tools toolbar Press the SMART software icon in the notification area Windows or Dock Mac and then press Show Floating Tools Left Click Select
32. ulti finger gestures include the following Displaying menu options right clicking Using two fingers on the same hand press and hold the screen with your left finger and then press the screen once with your right finger Release your left finger from the screen and then select a menu item with any finger Enlarging an area or object Use one finger on each hand to press in the center of the area or object and then drag your fingers away from each other Reducing the scale of an object Use one finger on each hand to press the screen at opposite ends of the area or object and then drag your fingers toward each other This gesture either scales an object on a page orthe entire page depending on the application 17 smarttech com kb 170410 CHAPTER3 USING YOUR INTERACTIVE WHITEBOARD Scrolling horizontally or vertically Use two fingers on the same hand to press the screen Keeping your fingers on the screen move up down left or right on the page Release your fingers when you re satisfied with the view Rotating an object Place one finger on either side of the object you want to rotate Keep one finger stationary and quickly move your second finger around the object Release your fingers from the screen when you re satisfied with the angle Best practices for gestures and tools Follow these guidelines when you use gestures and tools with your interactive product Hold your fingers perpendicular 90 to the inte
33. ystem and your system preferences 23 smarttech com kb 170410 CHAPTER 4 MAINTENANCE AND TROUBLESHOOTING Symptoms No image is projected on your interactive whiteboard or a No Input message appears Your projector isn t receiving a video signal Solution Check the video cable connections Ensure that the correct video input is selected on your projector Ensure that your projector is on and that it s connected to a power source If you re using a laptop computer turn on the external video connection Refer to your laptop s user s guide for more information Your computer is in standby mode Move the mouse or touch the interactive surface or any key on your keyboard to bring your computer out of standby mode Your computer is off Turn on your computer or press your computer s reset button and then log on as usual The projected image is blurry too large or doesn t completely fill your interactive Your projector s position zoom and focus settings aren t adjusted Adjust the projectors position zoom and focus settings Refer to your projector s user s guide for more information whiteboard s screen um Your computer s video resolution settings don t match your projector s native resolution Consult your projector s user s guide forthe correct computer video resolution and then go to Windows control panel or Mac System Preferences to chan
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