CRM User Manual
Contents
1. CRM User Manual IT Div D J Chan Oct 1 2012 PE s a LA a L if p t 1 _ i LI i a b E i a T z ur 3 E D I I z us F ki i s r i i P a S P 1 gt i 5 r a E i be Hm l x e e u a a a i u 1 Lad IH Tx TU a Ea i ty J E CE zu u s Im I o i L T i m RI JE 4 ge m I ny pe IHE C J b a a E P I a I AM ba E 1 a P EIN EE 3 i l I P a Xn p Ju 5 i U a a Pi LIS 9 BEIM mari L z Je LEE j d 3 I E E i a EH Ta ETE Design Technol ogy y Leader 13010 Etron Proprietary amp Copyright 2012 All Rights Reserved Outline CRM Expert System Introduction J Page 3 3 E How to Login CRM ee Page 4 7 B Sales Portal amp Detail Function 3 Page 8 39 Home Page 8 31 Upload Page 32 36 Customer aaa Page 37 39 B Sales Operation Dept Portal 3 3 3 Page 40 41 E Sales Head Portal ee Page 42 44 B ExpertsPortal ae Page 45 46 B Asignee s Portal ae Page 47 49 B Presidents Portal Pb ee Page 50 53 3 Xu FFX Design Technology Leader Eton Technology Inc Expert System Reguest help amp rep 4 FlOW copyi2. Share Target 38 i End Customer Sales PkglType Div a Activity OpenHelp OpenSample OpenFA WEE T BERE TER 7S RI io Di UN 8850 Chen iscrete DM RDA Micro Electronics Shanghai INC S3EPEL EEC E388 SERS R n KGD Ds Chen SS E Show Opp Monthly Detail HARHA Group Customer Key HE IRI SEE End Customer PKG Type SEE TS e Re n Discrete Polo Chen 201204 Drilldown by Prod Application Data Type 2012 05 Customer 16M 16 SDR Router TAM SAM Sshare 3 Target a 8M 16 SDR ADSL Router TAM SAM Share Target a 8M 16 DDR Wireless Router Gateway TAM SAM Share F a ME Tz Target a Design Technology Leader Change page 4 1234 k Displaying page 1 of 4 items 1 to 12 of 44 Ju Inc 2 Etron Proprietary amp Copyright 2012 All Rights Reserved Sales Portal My Summary TAM B Drill down Customer s Activity CRM e Sales Portal polochen LICI Y E V m NN 8 8 TIN Search Criteria Quarter 201204 Division ALL Sales Mame ALL Customer C End Custamer Summary I _n Tam Sam ohare Target Activity End Customer Sales PkgType Div K K 96 OpenHelp OpenSample OpenFA Shenzhou Electronic Co Ltd Discrete DE 900 900 100 40 25 Alllike electronics co Lid ERIS Fg HER n digs Discrete DG 30 60 200 40 1 3
3. nl A 012 Solo MEF FES HE A dig Polo Chen 2012 10 8 FES Customer Report 20120817 Polo SEITE R S Customer Report Chen F ppt Polo Chen 2012 10 8 Hi Customer Report 20120813 Polo ppt Zi Customer Report mo Polo hen 2012108 gpp 027 up 30120824 Polo EEG py mu SE BY L4 Design Technology Leader Etron Technology Inc 36 J Etron Proprietary amp Copyright 2012 All Rights Reserved Sales Portal Customer SE BY L4 Design Technology Leader Etron Technology Inc 37 Etron Proprietary amp Copyright 2012 All Rights Sales Portal Create Potential Reserved Sales Sales SO Dept Query Existing No Enter ERP Enter Potential Customer data amp Mapping to CRM ERP Customer in CRM System Customer s data Yes Sales Enter CRM Opp Activity Help Cust Report Remaining time 19 42 REBEL tronTech T Search Criteria eate Potential Custo Customer BE I New G 0 0 T Create Customer AAHS Save amp to SO Query Existing Customer A NE Brand New Customer ud scu di vri Full Name Remark Short Name Step 1 Please query first to make sure 1f the potential customer exists in Oracle ERP Customer profile Gales Polo Chen Step 2 If search fail please click the button New
4. rn Discrete D 8850 2990 34 40 15 Activity s attachment Y Summmary Act HBAS Ed Activity End Customer Application 79 Activity Type new Contact High Light Low Light Attachment Type MME red a oe S ppt CRM eSales Schedule x 11g SOL Tuning pdf EXTA ES F4 Design Technology Leader Etron Technology Inc Shenzhou Electronic Co Ltd AE Polo 18M 16 m _ Visit MARI test asdfas fsf testas fas fas df BR A Chen DDR E ee Customer 2012 9 20 Baa asdfs ast 13 _Etron Proprietary amp Copyright 2012 All Rights Reserved Sales Portal My Summary TAM B Drill down to Customer s Request Help EH CRM Portal gen SE sronTcch ce Search Criteria Quarter 201204 Division ALL Sales Mame ALL Customer t Remaining time 19 48 End Customer Summary End Customer Si PkgType Div Tam K Sam K Share Target Activity OpenHelp OpenSample OpenFA Alllike electronics co Ltd BAZ Ea AER al Polo Chen Discrete D6 32 3 FY Show Request Help HHH PKG Request Prod Application Type Help Type Request To Expert Due Message Current Stage U Meili request help to help Allike electronics co ltd 1M 18 DVD RS e S diu Em ARR sna Player Discrete SalesLoop Polo Chen 2012 10 3 2012 10 3 asdf Steve 1 SalesHead Detail T i a Alllike electronics co Ltd 1M 1 Drill down to ques these 7 helps Open Helps t help to help Steve Liu 1 S
5. Car DVD aD Select Sales Name Download Empty Template 3 Enter Activity in Excel file Find Excel file in your PC or NB Upload upload to CRM activity za Etron Technology Inc 33 NT Proprietary amp Copyright 2012 All Rights Reserved Sales Portal Excel TAM Uploac Remaining time 15 28 Excel Activity Upload Excel TAM Upload Portal polochen Logout ownload Sex Opportunity 3E Ez Ait ANEI HE Gail du 1 2 Select Sales Name Download Template 8 Fill in TAM data of the field in yellow 4 Find Excel file gt Upload gt update CRM TAM pA B f c pj E F 9 HI lt JL iM N o P fol R LL 00 201210 201211 201712 2 Opp Id End User Div Sales Opportunity Application Pke Type TAM SAM Share Target B TAM SAM Share Target TAM SAM Share 3 290 Allike electronics co ltd ADE Polo Chen 1M 168DR DVD Player Discrete 10 100 00 40 10 100 00 zu lu 100 005 4 288 Allike electronics co ltd ADE Polo Chen 4M 16 SDR DVD Player Discrete 10 7 FDDI U 10 i 3D U 10 i DP 3822 Best Work Enterprise Limite De Polo Chen IM IG SDE DYD Player Discrete U i 00 U U ij ZELIS U 0 i JELI amp 3823 Best Work Enterprise Limite Db Polo Chen 4M 16 SDE DWD Player Discrete 0 i 00 U U i ZELIS U 0 JELI SX ELE Design Technology Leader Etron Technology Inc 34 Sales Portal Upload Custo
6. EHI TH S EP BRL 2s A PEI TS ee AER 25 A PEN ETE Roe TFI ER 2 A EHI Te EET BRL 2S A PEI TS RE AER ee A PENITE E ateti A Pii A Change page 4 12 F Polo Chen Polo Chen Polo Chen Polo Chen Polo Chen Polo Chen Polo Chen Polo Chen Polo Chen Polo Chen Polo Chen 1hl 16 SDR OM 16 DDR 4M 16 SDR 4M 16 DDR Ghl 16 SDR 18M 18 SDR 1M 16 SOR 1M 16 SDR 32M 18 DDR 4M 16 DDR Discrete D6 88550 Application Cable Router Wireless Router Gateway ADSL Router Wireless Router Gateway ADSL Router Router ADSL Router DVD Player STB LCD TV 2990 PkgType Discrete crete Discrete Discrete Discrete Discrete Discrete Discrete Discrete Discrete 34 Biz Type Commercial Commercial Commercial Commercial Commercial Commercial Commercial Commercial Commercial Commercial 40 Div Memory hemor Memory hemor Memory Memory Memory Iemornry Memory Memory 15 Tam ik Sam K Share Target OpenHelp Displaying page 1 of 2 items 1 to 10 of 11 Etron Proprietary amp Copyright 2012 All Rights Sales Portal My Summary TAM B Drill down to Customer s TAM SAM Share Target detail Reserved Remaining time 19 40 SRBIRHY CRM e Sales Portal polochen E oonreonr tiome a Report ay Now Logout Search Criteria Quarter 201204 Bivision ALL Sales Mame ALL Customer t End Custamer Summary
7. Inc 24 Sales Portal SEBIIEHS Search Criteria Sales Name ALL Hequest Help CRM Portal polochen Cote eim cde eae er Customer G Opportunity End Customer Application PkgType Competitor Chipd Tam K Alllike electronics co Ltd ARRET RI BR 25 A Polo Chen 1M 18 SDR DWO Player Discrete Alllike electronics co Lid BR BORER A Polo Chen 4M 16SDR OVD Player Discrete Change page 4 1 F Sales Alllike electronics co ltd ER Polo 3E CLER BER A Chen Alllike electronics co Ltd 22 Polo Ae Fu EB TE BR 2s n Chen Change page 4 1 F You can request help in 3 manners Design Technology Leader Activity Activity High Type Date Contact Vent E3 4 DW i a i Discrete sf 2012 10 3 test Prod Application PkgType Low Light SDR Player Customer 1M 18 DVD Visit testHigh test High light SDR Player ODE der Co EON test Low light 1 Customer Level 2 Opportunity Level 3 Activity Level Etron Proprietary Copyright 2012 All Rights Reserved Remaining time 19 56 Mew OpenHelp i ctivity_ Opp Help Mew Displaying page 1 of 1 items 1 to 2 of 2 Act Attachment Activitv Help Displaying page 1 of 1 items 1 to 2 of 2 SE BY FF Eton Technology Inc 25 Sales Po rtal Req uest Hel p _Etron Proprietary amp Copyright 2012 eiiis B Customer Level CRM Portal polochen onrecnh m R
8. Pnonty Regular i End User VEHI TH SRA SERA 3 Order Type Free Sample 20612002 Sample Qty s a Sample s Grade N Sample s Product Type IC SAM 2012081300 amp 13 Future Satandard Shipment N Future Standard Shipment 3 5 r ann i ah i 4 im EE 718 2012 79 2012 dE Free Sample EMGAB1GOTSD 5G 50 SPAD ee Change page 4 12 k Displaying page 2 of 2 items 11 to 15 of 15 SE BY L4 Eton Technology Inc 17 Etron Proprietary amp Copyright 2012 All Rights Sales Portal My Summary TAM B Drill down to Customer s Open FA Case Reserved Remaining time 19 58 CRM e Sales Portal steveliu Search Criteria Quarter 201204 Division ALL Sales Name ALL Customer gt End Customer Summary Tam zaim Share Target Open A Sale Ik e Div ama PS Activit Samp End Customer PkgType Div K m 96 96 ctivity OpenHelp OpenSample i BEET ADS SERS A Steve Discrete Di 59 pS e BUBERA wl Discrete D1 2996 1795 60 50 29 1 nDiscrete D6 8850 2990 3 40 1 15 Show CE Case EEE Creation Date Claim Type Applicant Case No Part No Application ChipsetID Current Signer Status CE120904 1 9 58 2012 Line Fail fe IF E FREM 120901 EMS3A185TS 8G Router RT3052 fk BEND SESEFAE CE120904 1 9 6 2012 Line Fail oe IF ERER 120901 EM63A1657S 8G Router RT3052 fear IEC gESTFAE SE AY L4 Design iechnoelegy Leader Etron T
9. from Technology Inc World class IC Design and Product Company of Excellence h e X Li F x umm z L lj F i s T a T F ae F JF ig pnn Mail Web Application Manual Citrix User Guide VPM User Guide Webmail User Guide E VVarkflaw User Guide CRM User Guide Login Web Application m Web mail for Mail only Poontact MIS for new version of Motes Webmail Username djchan CRM User Manual Citrix Download Click to Add Trusted Sites CITRIX Service gt EN VPN amp Doc Sharing Service Citrix Web Certificate e Citrix Web Client e Citrix Input Language Pack Password eeeeeeee Employee Ma 0096 Kra m Taiwan m Taiwan VPN m Hong Kong m Remote Document Sharing IT Division Contact sme s Taiwan 886 3 578 2345 FLink HE or SZ if you are near by China 7161 mis serijcegnetran com te AII rights reserved Imm S xul der FH om Technology Inc Copyright 2005 2011 Etron Technology Inc fa 100 ae ee Se ee ee iw aie Design Tech How to Login CRM External m Click CRM System then access to CRM m Click Logout then exit Web Application Etron Outzoing Mobile Service Windows Internet Explorer Qe SEE TE FF BE MAO BREA IA MAM zoe HRE le B Oracle Applications Rapid In 2 Reserved BEDERA A AHAI Hotmail Hl gt Eton Outgoing Mobile Ser
10. to create Brand New Customer Bill to Address DUE Ship to Address Aemme MALI Contact David Lu Eric Lin Peter Lee 1 Enter key word and query customer is existing or not If customer is not existing click the button New to create a new customer fXoxDERDHPEPZ Design Technology Leader Etron Technology Inc 138 Mail Notification To Sales Op aratic M Proprietary amp Copyright 2012 All Rights Reserved Cist Oar Oss Onn sen aa OIA Test Polo Chen 20127 10 08 FF 01 13 mailietran car tw dichan etron com tw cswuteletran car tw rang wucgletran corm tu WRAL 2 Tkt mailietran carm tw djchanteietran cam tw cswuteletran car tw rang w uteletran corm tu E iCreate amp Mapping Potential Customer ERE PERE APR t A Dear pales Operation coworkers Please Create ERP Customer first then go to CRM system click Mapping button for mapping CRM Potential Customer with ERP Customer profile Click for more gt Detail Link Full Name ERS ERU E Bill to Address Se Sih Liim Ll ae Ship to Address SATELEE SE BY L4 Design Technology Leader Etron Technology Inc 39 Etron Proprietary amp Copyright 2012 All Rights Reserved Sales Operation Dept Portal SE BY L4 Design Technology Leader Etron Technology Inc 40 Sales Operation Dept Portal Mapping S00 ary Copyright 2012 All Rights
11. 1M 16 SDR DWD Player Discrete 2012101 201240 2012 10 8 2 Expert End Custamer Sum Help Type AVL Message Body of Help BAAR SE 1NM 16 SDR Delivery Opportunity Level End Customer Polo Chen N A Alllike electronics co Experts Action Tracking Help Type Reply Date e Show Request Help HAHA Help End Customer Prod ADI Allike electronics co Ltd E 4M 18 amp DWO SE FE ER TR PE 2S A SDR Current Stage Action Button Secretary AML Dmyuan Wmhuang 2 Expert Action Button Delivery Expand Collapse Phleu Jkchung Z2 Expert Allike Co Ltd Ee 1M 16 Dc Reg uest Attachment List aa a ad TE en Ltd ER display help detail Ho records to display Alllike electronics co Ltd E 1M 18 DVD i i I ME iE Fl Discrete AVL Polo Chen 2012909 2012909 2012 10 8 eo 1M 16 SDR Dmyuan 2 Expert SDR Player E en 2 uzmu i Detail Current Stage Adion Button Opportunity Level Alllike electronics co Ltd E 41M 18 DVD e ESRI Message Body of Help A OA icant Modify Cancd ArT SER Bl sna Player Discrete Delivery Polo Chen 20129041 2012 1041 2012 10 8 ZE 1M 18 SOR Phleu 2 Expert Detail A S it B Opportunity Level ubi r1 Alllike electronics co ltd ER 1M 18 DVD 2 EATER a 444 Test Message Body of SDR Player Discrete Pricing Polo Chen 2012 10 4 2014104 20121040 Adily bevel James sung 2 Expert
12. ALL Customer e Opportunity Opportunit End Customer T i Application Pkglype Competitor Chipd Tam k OpenHelp Opp Opp Activity Opp Help clmctrnni m al Pel Lt Co TE CET m L Le lum TLD B Open Request Help FIA ASS End Customer Sales Prod Application PKG Type BIZ Type of 1 items 1 to 2 of 2 Alllike electronics co Ltd BAA e BER n Polo Chen 1M 16 SDR OVD Player Discrete Commercial Visit Customer 2012 10 3 Delete Help Type NewProd FIFA DAVL v Delivery Prieng Expected Due Date 2012707 ms Opportunity Activity Request Help under the Activity To Hu Eo Bs spore f 1 items 1 to 2 of 7 Subject Allike electronics co Ltd 1M 16 SDR Select Help Type IMIS test Help s Message of Activity help for Alllike electronics co Ltd ARRETARA 1M 16 Sp Once help type has been selected auto display Expert Message and Secretary Enter Mail Subject and Message Body of Help Attachment Attachment attachment 8 SEA FS Send amp Exit Enter expected due date echnoiogy Inc 28 Etron Proprietary amp Copyright 2012 All Rights Sales Portal My Help List 3p amp EBIEH tronTech Hn My Summary TAM CRM Portal polochen E j INE V Search Criteria End Customer Help S End Customer Mame Hequest From Tot
13. Detail 1 SdesHead Conf imi Rgect PETES MOSES ERA 3 Lt Sign Discrete SalesLoop Polo Chen 2012 10 4 20124041 sfastfasfast Steve Lu 1 SalesHead Detail 2 Expat Forward Reply Close Eee 3 R Sales Apply or Modify Help 1 Waiting for SalesHead Confirm 2 Waiting for Expert and Assignee Reply 5 SadesConfime C ose get 2 5 Expert Replied Wait Sales Confirm 3 Close Help 3Close l 15 Sales Portal My Summary TAM B Drill down to Customer s Open Sample Request SA TBE SP ontech mr Search Criteria Quarter End Customer Summary End Customer 201204 Division ALL Sales Mame Etron Proprietary 3 Copyright 2012 All Rights Reserved CRM e Sales Portal polochen ALL Remaining time 19 40 Target 95 Activity OpenHelp OpenSample OpenFA PEHI T E rP A pei A RDA Micro Electronics Shanghai NC S53E EL ft BS E38 PERDER R SE RISE Show Sample HAHA SAM 20120325002 zAIM 20120812002 1 zAM 201208613005 1 sAI 20120718004 1 Creation Date 5 8 2012 TII2012 5612 2012 63 2012 TIHO 2012 Change page 4 1 k Request Date 5 10 2012 TH 0 2012 56 14 2012 565 2012 TH8 2012 Customer Good Moral Limited Good Moral Limited mecs Mediatek Ghenzhen Inc qose Polo Chen Polo Chen Polo Chen Free Sample Free Sample Free Sample Free Sample Free Sample S
14. Mame Request From TotaljOpen salesLoop AVL Delivery Fine Hero International Limitedy iE ARRA Be 2 ni Polo Chen HewProd Pricing Aree TH HEP BRL AS A Keith Hsu 1 Assignee s Name 2 Ouery helps has been assigned to the assignee Include Open Closed Help 3 Helps on the Assignee s stage SEBEL Design Technology Leader Eton Technology Inc 48 Sales Operation Dept Portal Mapping S00 ary Copyright 2012 All Rights Reserved Remaining time 19 53 CRM Portal calisewu tronTech onc Pg My Pending Customer Assignee Help List Contact Bill to Address ship to Address Creation Date SO Action Button FASE TLE ILIJE 201240 9 Mapping Customer Mapping HAHH Ed Mapping Mapping Customer FRE IRR HE deo APR es A ly Pending Help Task en David Lu Eric Lin Peter Lee Ramie Ma PL al Custamer for Mappina Customer short Name Sales Contact Bill to Address ship to Address FR 3E ER BE oS Bez A Polo Chen David Lu Eric Lin Peter Lee Aea L MELI Aaa LALI Mapping Mapping Action End Customer 9 Mapping amp Exit p Select Customer EEE Customer SE BK Pride Electronics Co Ltd RSS THT Bist DE EA Berway lechnclalagy Ltd Dongguan Changan VVusha Jiangbei Fooway Metal amp Plastic Factory FE PS Rely Emm E 88 ER se RU n Eie Dong Guan Qtecel Technol
15. Polo Chen 1M 18 SDR DVD Player Discrete MA MA 32 Siew Allike electronics co Ltd BIR SERS A Polo Chen 4M 18 SDR OVD Player Discrete N A N A Mew T Open Request Help IEEE Eins 1 to 2 of2 Qpportunit End Customer Sales Prod Application PKG Type BIZ Type Alllike electronics co Ltd ERES ve BAER n Polo Chen 4M 16 SDR D VD Player Discrete Commercial Help me NewProd OFA AVL M Delivery C Pricing 6 xpectea Due Date n a Opportunity name Request Help To Be er See dubi under the Opportunity Subject Allike electronics co Lid ARRETARA A 4M 16 SDR 2 Select Help Type MIS test Message of Hellp for Alllike electronics co Ltd SETZE T BERASR 4116 SDR ed 2 2 of 72 Once help type has been selected auto display Expert and Secretary Message Enter Mail Subject and Message Attachment Body of Help Attachment 5 Attachment rome De Sena amp Exit 6 Enter expected due date 1C 27 Sales Portal Reguest Help __ Etron Proprietary amp Copyright 2012 All Rights Reserved Remaining time 19 58 B Activity Level E DAIA CRM I nc wEMtronTech Upload Custome I bak ome ngue 1 Logoi Search Criteria Mew Sales Name
16. of Request Help Alllike p co Lid Le End Customer Prod Application PKG Type Request To Expert Fully Close Expected Due Current Stage Conny Technology Co Ltd EET SEE ALE n 16M 18 SDR Game Discrete 2012 10 3 2012 10 10 0 Applicant Request From Help Type Message Attachment Action Button v Modif Help Type v NewProd MFA v AVL v Delivery M Pricing Expected Due Date E Action Button Action Button Sales can modify help then resubmit CRA dme E Attachment LE SES To JE PEST fecnnelogy Leader Etron Technology Inc 31 Design Technology Leader J Etron Proprietary amp Copyright 2012 All Rights Reserved Sales Portal Upload SE BY L4 Eton Technology Inc 32 Etron Proprietary amp Copyright 2012 All Rights Sales Portal Excel Activity Upload Reserved 1 dba Remaining time 18 45 HE Excel Activity Upload RIRH Ma portal polochen Excel TAM Upload tronTech maguer Upload Customer Report NN NN sales Name Polo Chen Excel Activity Upload Brand New Excel Format App Cnipset Chipset Detail vendors NO Product Biz Type Pkg Activity Activity Contact High Low ee cn E Distributor Sales Area Week Customer Application um Speed Competitors Date Type Who Light Light Lest RTD2658 i m Commercial Discrete 66 Innopac 2012 9 23 hus ar Lin test 1 test2 SDR Customer
17. 0 Applicant End Customer Application PKG Type Request To Expert Fully Close Expected Due Current Stage Conny Technology Co Ltd 18M 16 SDR Game Discrete 2012 10 3 2012 10 10 0 Applicant Request From Help Type Message Attachment Action Button gee Re ly Action Button e ooo Approval history Curent Stage AdinButn 2012 10 38 FF 06 16 02 Steve Liu Reject Polo Chen MA OApdicani Modify Cancel Submt Current Stage Action Button Action Button Help Type Reply Date Close Date Expert Secretary ent St No records to display lSdeHed esHead Confim Raat mri Rg ect EL 25 SdesCorfinre Clos Reedt LE NNNL LP aS EJ Bj Polo Chen ANL MIS test Help Message for Conny Technology Co LIAERE THERE APR A AGS158 1 1 zi Request Attachment List Upload Time Upload By Attachment Link Attachment List 20120 03 19 19 Pola Chen AGS158 1 1 zip Design Technology Leader Etron Proprietary amp Copyright 2012 All Rights Sales Portal My Pending Help sy pans en tronTech E no erm Customer Reserved Remaining time 19 16 CRM Portal polochen hy Summary T AM My Pending Help List Opportunity Activity Hequest Due Date To Expert hPa Meee Current Owner My Help List Date Date Current Stage End Customer 2012 10 1 2012905 201207 Polo Chen 2 5 5alesConfirm Detail Ed My Pending Help Task Mail Body
18. 2012 All Rights Sales Portal Opportunity Activity Reserved Hequest Help By Customer Query Opportunity Manual Enter Activity Manual Create Opportunity Modify Opportunity Opportunity Exist Upload Excel Activity to CRM Yes Remaining time 19 53 easels eh CRM Portal polochen ftronTech Home me ustomer m Search Criteria My Summary TAM New Sales Name Di me e v Opportunity My Help List End Customer My Pending Help Task Sale Prod Application PkgType Competitor Chipid OpenHeln Opp Opp Help Activity Allike electronics co Ltd 1M 18 SDR DVD Player Discrete NWA NA 32 7 New New Alllike electronics co Ltd SR ER T BR 25 n nad 4M 18 SDR DVD Player Discrete N A N A 0 7 Mew dvb Electronics Co Ltd TE Discrete NIA NA 90 2 Mess Please refer to Upload 2 Excel Activity Upload zd Tz Design Technology Leader Etron Technology Inc 120 Sales Portal Opportunity Activity B New Modify Opportunity U Create or Update Opportunity FILE EA S P rod Please Select 4 jase Select Biz Type BU zzz Please Select Pleaze Select Division Owner Sales Expect MP Date Key Issue Design Technology Leader LT _ Create New O
19. E ES ior ETE BE 2s n Polo Chen Discrete D6 8850 2990 34 40 1 15 President s Name Summary Report Default page include TAM SAM data President can read all of the summary report President can read all of the helps Include Open Closed Help Helps on the President s stage SE BY L4 Design Technology Leader Etron Technology Inc 51 President s Portal Excel Target Remaining time 19 48 E XM CRM Portal jamessune tronTech Download Criteria Division ALL Sales Mame oawnlaad ger ppaortunitM Ak SE a8 ohare large 1 2 Enter Download Criteria Download Template 3 Fill in TAM Target data of the field in yellow 4 Find Excel file gt Upload gt update CRM TAM eo ee ea NE NENNEN NEN Piz 201212 End User Div Sales Opportunity Application Pkg Type DONGGITAN YOITEUN EIDI Alvin shh 16M 16 SDR ADSL Router Discrete U EDO U sapin U s Divi EN DONGGITAN YOITEUN EIDI Alvin Sluh 16M 16 SDR Router Discrete 120 30 41 67 120 SU 41 5795 120 SU 41 67 DONGGITAN YOITXUN EIDI Alvin shh 1M 16 SDR ADSL Router Discrete 0 r 00 0 i FOTO 0 FOTO SU DONGGUAN YOUXUN EIDI Aladnshh 32M 16 DDR IAD Discrete 0 i FDO j 3 D VI r FOO El TEY ElectronicstFugian Co Dl Alvin Sluh 1IM 16 SDE Monitor Discrete 10 10 100 00 10 10 100 00 10 10 100 00 B Di AlWinShih 4M 32SDR WiFiPhone Discr
20. LL Customer o gt ANAR T tronTech Home Jpload Customer Search Criteria My Summary TAM Quarter 201204 Opportunity Activity End Customer Summ My Help List Tam sam Share Target End Customer My Pending Help Task PkgType Div m IK 98 Activity OpenHelp OpenSample OpenFA N we Discrete DS 8850 2990 34 40 1 15 3E ALR Discrete D6 3420 2130 62 40 A1 Polo E l me Discrete D6 2360 13410 55 40 4 Chen TCL Multimedia Technology Holdings Ltd TCL 353 oper TE RS o gt nj ina Discrete D6 1500 300 20 40 PEN Zowee Technology Development Co Ltd SEF ee Sg eps HS BR Discrete DE 1110 720 40 5 ua H 1 Sales Name Sales can read his her customer data only 4 Help list and status of Login Sales Include Open Closed Help 2 Summary Report Default page include TAM SAM data 5 Helps on the stage of login user Maintain opportunity activity Eron 2 EBJ Design Technology Leader Etron Technology Inc Sales Portal My Summary TA VI Etron Proprietary amp Copyright 2012 All Rights GE Remaining time 19 40 ERIN CRM e Sales Portal polochen Logout Search Criteria Quarter 201204 Division ALL Sales Mame ALL Customer e End Customer Summar Tam sam share Target End Customer T PRkgType Div K mm 98 96 Activity O
21. Oqy Leader BE Fa FFX Eton Technology Inc 41 Etron Proprietary amp Copyright 2012 All Rights Reserved Sales Head Portal SE BY FF Design Technology Leader Etron Technology Inc 42 Sales Head Po rtal Etron Proprietary amp Copyright 2012 AII Rights Reserved steveliu 7zm eels we We 9 cw Remaining time 18 58 RM Porta Piss C tronTech Home Uploac ato I Search Criteria SalesHead s Summary TAM All of the functions are same with Sales Only authorities are different Quarter 201204 Sales Head can read the data of himself and his subordinate Sales Opportunity Activity Name End Customer Sum zalesHead s Help List Target End Customer SalesHead s Pending Help Task sales PkgType 36 Activity OpenHelp OpenSample OpenFA ix Hl ri er apos RED BEL nA Polo Chen Discrete DE 8850 2990 34 40 1 15 RDA Micro Electronics Shanghai NC Sabet es E PIER al Fullboom Alex KGD D6 8500 TODO 12 0 HE RE Polo Chen Discrete D6 3420 2130 62 40 41 ca eR T Pio Bes A Alvin Shih Discrete D1 2996 1793 32 60 50 29 1 ey oe othe ie oS a Steve Liu Discrete D1 2650 1625 81 40 132 1 Sales Head Name 4 Help list and status of Login Sales Head Include Open Closed Help 2 Summary Report Default page include TAM SAM data 3 Maintain opportunity activity Helps on the stage of lo
22. Reserved Remaining time 19 53 CRM Portal calisewu tronTech onc Pg My Pending Customer Assignee Help List Contact Bill to Address ship to Address Creation Date SO Action Button FASE TLE ILIJE 201240 9 Mapping Customer Mapping HAHH Ed Mapping Mapping Customer FRE IRR HE deo APR es A ly Pending Help Task en David Lu Eric Lin Peter Lee Ramie Ma PL al Custamer for Mappina Customer short Name Sales Contact Bill to Address ship to Address FR 3E ER BE oS Bez A Polo Chen David Lu Eric Lin Peter Lee Aea L MELI Aaa LALI Mapping Mapping Action End Customer 9 Mapping amp Exit p Select Customer EEE Customer SE BK Pride Electronics Co Ltd RSS THT Bist DE EA Berway lechnclalagy Ltd Dongguan Changan VVusha Jiangbei Fooway Metal amp Plastic Factory FE PS Rely Emm E 88 ER se RU n Eie Dong Guan Qtecel Technology Co LTD RSE Ai Ea IRS RIA OE H REST EM DongGuan Kwanhong Electronics Co Ltd S amp SEm ELTR TS T RSA Dongguan BBK Educational Electronics Co Ltd BEERS EET EE dB Eds R Dongguan Kaisa Electronic Technology Co Ltd BSE alLH BEE A BR TS al Dongguan Suonal Electronic Co Ltd EETHSEDB ES 3 78 BE 25 R Dongguan Wista Electronics Co Ltd Epudo Technology Co Ltd Role BSS the a IBI ere na Be BSE RI Design ecririoGi
23. alesHead Detail 3 TR Ee AMR n SDR Flayer type T re Lu B FA Polo Chen 2012 10 1 201240 2012 10 5 MailBody ofRequgftHelp Mickey Ken 2 5 SalesConfirm Detail Message Bgyfy of Help E Las eae RAN LB u Discrete AVL Polo Chen 201240 1 2012404 2012108 1g SDR Dmyuan 2 Expert T zd Opportynity Level Meksage Bod m Alllike electronics co Ltd 1M 18 DVD Dic j ili LI p FH Oe JU TE tT SEE al lt DR Player Discrete Delivery Polo Chen 20124909 201240 2012 0 8 iium ki Click detail button to ae ee m Discrete Pricing Polo Chen 2012 10 4 2012014 20120 est Messan display help detail SDR Player ang aia din Activity Level HtA eae ERA 3 Lu B SU 23 Discrete SalesLoop Polo Chen 2012 10 4 012101 sfasfasfast Steve Liu 1 SalesHead Detail Status Description Errpn E F jar Sales Apply ar Modify Help 1 Waiting far SalesHead Confirm 2 Waiting far Expert and Assignee Reply 2 5 Expert Replied Wait Sales Confirm 3 Close Help Etrom Technology Inc 14 Etron Proprietary amp Copyright 2012 All Rights Sales Portal My Summary TAN B Drill down to Customer s Request Help Sikh is SH FA Nnon Degqnest Help SAB Hat pean E All Expand All Collapse onTec Loop Search Criteria Quarter 201204 Reserved Application PRG Type To Expert Fully Close Expected Due Current Stage Alllike electronics co Ltd aR vp BAER A
24. aljOpen salesLoop AML Deliv FA New Prod Pricing 1 1 Alllike electronics co Ltd 5 amp Polo Chen gl Show Request Help List HARHA Reg Customer and Emp End Customer Request From Request Type Alllike electronics co Lid BASE oo ER HER n Polo Chen FA Query Status x y x The count of total help Open Close Al T y The count of open help Reg Detail by Customer The sum of all help types E Help IE Drill down to detail 2012 10 2012 10 Message Reply Current Stage Adion Button Modify Canca xperts Action Tracking iud iudi TETUER a Current Stage Action Button Action Button 1 SaesH d Confim Reedt FA 2012 10 3 Mickey Ken VincentTung 2 5 SalesConfirm i I A Close Help Request Attachment List 25SdeCorfime Clos Reet Polo Chen FA Mail Body af Request Help WA Mo records to display 29 Etron Proprietary amp Copyright 2012 All Rights Sales Portal My Pending Help dace CRM Portal polochen tronTech na hy Summary TAM My Pending Help List Opportunity Activity Current My Help List Helps on the stage of login user Owner Need Login User to Proceed tet Polo Chen 2 5 SalesConfirm Detail EJ hen 0 Applicant Current Stage End Customer Alllike electronics co Lid 3 PLE TAPE n 3 Open Request Help AAAS Help Sales Loop
25. assword Clear Please Enter Your Windows Username and Password SEXT Design Technology Leader Etron Technology Inc 6 How to Login CRM Internal Lt n m Double Click Big M System Icon B Click CRM Button to Access CRM Do not need to enter User name Password ME Eton Eeport System ru LICHT Ada Liu ir weal ILI TETTE Information Technology Division Report System Oracle Enterprise Resource Planning 2 gt ieee A BAA HERE A GO ME BIG mE Ee RAT RPS Wo pmo MES Factorywork kk HES EGE Ed do npe BOER EERE LES Nou LLL 08 c 305 Le 3p E EEG A4 m ZE MPbjCEREXGdE CEPR Rs BT PRL ERATE RSPR NOR HRA Feo eyo c Omm dG KAMERE MAE HERO PARR GE ER E do Business W dsdcosAdk WXodikie FER MGEDEO MCA Be WS TAA Ae gt djSERP MEG Lotus megert CRMIPDM Excel g g 3 Hb zs Bat ROL E ROM ER AGRE AEA E A EUR ewvyorkflow zd 8 2009F EA MRC MEMES RRR E ESO PEST dH ARMA BABS SRR SH ARERR RRR TOROMDEEDX CTGhOE combi ou Engineering Data Analysis System FE TE Devicesr a6 P148 Bd afer Map WAT CP FT gt EDASSERMS Correlation Ca WEA SARA eWorkFlow SEXT Design Technology Leader Etron Technology Ine 7 Etron Proprietary amp Copyright 2012 All Rights Reserved Sales Portal Home SE BY L4 Design Technology Leader Etron Technology Inc 8 Sales Po rtal Etron Proprietary amp Copyright 2012 All Rights Reserved Sales Mame A
26. ctronics co Ltd Polo 1M 16 DVD Attach Delete New i tz FL LIFPIELE i AE on ER TU ANRA Rl Chen SDR Player Biia Attach Alllike electronics co Ltd Polo 1M 18 DVD Visit test High test High light ae es Attach Delete New Chen SDR Player Discrete Customer 2012921 Mr Un ght testLow light 2012091001 ogsgl Attach Change page 4 1 k Displaying page 1 of 1 items 1 to 2 of 2 Save Activity tnen you can query the activity in Activity block under the Opportunity block SX XA Design Technology Leader Eton Technology Inc 22 Sales Portal Opportunity Activi A n Proprietary amp Copyright 2012 All Rights Reserved B Maintain Competitor BUR E Remaining time 18 58 CRM iis eee Logoul Search Criteria New Sales Name ALL Customer gt Opportunity Opportunit End Customer Application PkgType Competitor Chipid rm OpenHelp Opp Opp K Activity Alllike electronics co Ltd 1M 18 SDR DVD Player Discrete WINBOND AASETOO3 32 8 Mew Mew Ee Modify Opp Competitor MA H Fx Alli Lag D 8 Mew End Customer Prod Application PKG Type Bi Type Div Sales a 90 2 Edit Mew Mew Alllike electronics co Ld BGR ERIE A 1M216 SDR DVD Player Discrete Commercial D8 Polo Chen Click underline to maintain opportunity s competitor Se
27. echnology Inc 18 Etron Proprietary Copyright 2012 All Rights Sales Portal My Summary TAM B Drill down to Customer s Open FA Case Reserved Remaining time 18 58 CRM e Sales Portal steveliu Search Criteria Quarter 201204 Division ALL Sales Name ALL Customer gt End Customer Summary wr wm am aim Share Target zm St rzr Customer Claim ALEE FETEI 20 47 am si E CP eee Ae ti Abe n m pig FL HE Request Date muws 0 2012 09 06 EES CE No FE PEHI rp es ie TE B zs n _ ALERAP ersonal Information Lae Employee D us 1456 saz NN BEER D ae REHE Job Title MAT ET O Show CE Cae FEES ET U Department RA ob Title E lanager LI en Phone No ess Cd bz i Doc No Creation Date a S o Open A i ud End Customer Activity OpenHelp OpenSample 59 Prandin to AER ee a Status qa AE EAE qa PAE pa ABE B23 Customer I Information Customer Region ES CE120804 1 98 5 2012 ERE O O O e Customer Contact aieiai Email duct Ivpe Discrete Sample Arrive Date E o 012 09 06 CE120804 1 8 5 2012 Grade S G CUN D ssue Date IssueDate 20120 9 06 Qty n SERIES Design iechnelogy Leader Etron Technology Inc RATA 19 Etron Proprietary amp Copyright
28. emaining time 19 58 search Criteria New Sales Name ALL Customer t Opparti nie ue Opportunits End Customer e Open Request Help FAB Ei vity Opp Help Allike electronics co na al End User Mew End Customer Alllike electronics co Ltd Mime TS EE S J Alllike electronics co Drr m 6 New TN Help Type NewProd IFA AVL v Delivery Pricing Expected Due Date 2012 10 15 Ed mmm 2 To HAE EE Sit ee Subject Allike electronics co Ltd BUR Fes AMR n Activity Message Body of Help Alllike electronics co Ltd BRET EE TER zs RI MIS test Alllike electronics co Lig 55 Allike electroni O Ltd ae FUERIT HER 2 R Change page 4 1 k Select Customer Message Select Help Type esee Secrets Prema ames rae EN Leta ee OP xod Design Technology Leader Enter expected due date Once help type has been selected display Expert and Secretary automatically Enter Mail Subject and Message Body of Help Attachment Sales Portal Request Help Etron Proprietary amp Copyright 2012 All Rights Reserved B Opportunity Level SRBIJE E Remaining time 19 56 CRM Portal SS Search Criteria Mew Sales Name ALL Customer gt Opportunity Oppartunit End Customer Sales Prod Application Pkglype Competitor Chipd Tam K OpenHelp Opp Opp Activity Ono Helo Alllike electronics co Ltd Base Bh A
29. ete D 0 sDIVIOI 2 2 100 009 D O DIVIO EN Pr Ii ABR al Dl Alvin shih 15M l6 DDR ADSL Router Discrete 51 30 _ 585 025 Ja 3 33 3395 B 40 50 00 E ins MEJ Design Technology Leader Etrom Technology Inc o2 President s Po rtal Query Cust Etron Proprietary amp Copyright 2012 KADR JU En XRBIIEHS CRM Portal jamessung tronTech MT Customer Report for President i E polo Chen oaaae m Upload Period u W Te Group Field GALL Customer O Sales Upload Date Who Upload Query Criteria Sales Name Customer Report List Who Upload Upload h End Customer Sales Subject Customer Report Report Desc Date I P n E 3i RE ae Polo Chen 2012 10 8 Customer Report 20120817 Polo RITA sae Customer Report Chen ppt EHI Se HERR ER 2 A al Polo Chen 2012108 i Customer Report 20120812 Polo SHEE ppt iE Customer Report mo PoloChen 2012108 gpp UPOM 20120824 polo ETA pr J SE BY L4 Design Technology Leader Etron Technology Inc o3
30. ght 2012 All Rights Expert Secretary Reply Agree amp Close Not agree Sales Head Expert Secretary NewProd Reply or __ Expert Secretary DEI UE NewProd DM WM Forward New Assignee FA Mickey Vicent Feedback Feedback to Expert Prema James kee Split 1 help into independent helps to expert of different help type Expert Secretary Sales FA Reply or Summary Report Sales Head Forward Hebo open request Sale Sales ontirm Head Expert Help Expert Secretary nelp content AVL Reply Of n Forward Help Help type Subject Help Body Expert Secretary Delivery Reply or End Forward Help Expert Secretary Ly Reyo End org SE Ta FFX Design Technology Leader EO Etron Technology Inc 3 Etron Proprietary amp Copyright 2012 All Rights How to Login CRM External um E Open IEL Enter https outgoing etron com gt Access to Etron Outgoing Mobile Service E Enter Username Password Employee No gt Login gt Access to Web Application Etron Outgoing Mobile Service Windows Internet Explorer Plz E3 G EE JE SE IE WAT BAE IAM HAH Fl zip lix je Oracle Applications Rapid In E Hib ge SiGe e WAAI Hotmail Eton Outgoing Mobile Service au EJ gan Aa FEG ECARO ECRIRE emos ug Etron Outgoing Mobile Service
31. gin Sales Head SE BY FF Design fechnelogy Leader Etron Technology Inc 143 Mall Notification _Etron Proprietary amp Copyright 2012 All Rights Reserved EE Oas Gee Oar us Ogas ra PLO RIM Pola Chen Lore meili notes smitp etran com tw dichan notes smtp etron cormtw csvwuteinates smtp etran com tw rongavu notes UZ 2012H0 02 11 18 WppEA smtp etran com tw Paten gt meli notes smitp etran cam tw djchan notes smtp etron com tw cawu notes smip etron cam tu rong wureinates EEG Biase smtp etran corm tu s Request S Helps SRH E pit Abk n 1h4 15 SOR Dear Sur Polo Chen request help for Et me se Bast fly E Bp re RD Detail Link Please link to CRM system to reply the request Thank you Request Date 2012 10 00 aaa ExpectedDue 2012 10 24 Current Status 1 Waiting for SalesHead Confirm 0000000000000 Product M6SDE Application Cable Router 000000000 PkgType Discrete aaa BizType AA Rgardng AWL SE BY FF Design Technology Leader Etron Technology Inc 44 NT Proprietary amp Copyright 2012 All Rights Reserved Expert s Portal SE BY FF Design Technology Leader Etron Technology Ine 45 Expert s Portal E LURJULIL l Etron Proprietary amp Copyright 2012 All Rights CRM Port PE mickeyken mickeyken Reserved Remaining time 19 14 Search Criteria E
32. hare PkgType Div 936 Discrete D6 8850 2550 34 KGL DE 8500 1000 12 Discrete D6 3420 2130 62 Current Signer EMB amp A91860TSA 5G EM638185T5 5G TE Eu EMB amp AB180TSD 5G FARRA EMGAB1SOTSD 5G 50 PID EMBAB180TSD 5G 50 SEED Status Cat trie PF E Ta Dat trie P E rae tei BI m Dae tee PF BI ae tei P BI Displaying page 2 of 2 items 11 to 15 of 15 SE AY L4 Eton Technology Inc Sales Portal My Summary TAM B Drill down to Customer s Open Sample Request CRM e Sales Inrquery Search Criteria Quarter 201204 E EST AE Sample Request Z BW End Customer Sui End Customer Request Date 2012 03 28 A CA AG Al Personal Information W Doc Na SAM 20120326002 1 fre HI TES Rando T S Applicant 1036 SEXE RDA Micro Electronics SPS Department PRBS SBE 0000000000000 d A al Customer Information SE RISE Customer Good Moral Limited Phone Number 155 03580 0122 Kustomer Contact Steven Liao E Show Sample P A D p ar Email Address steven axtra com tw Production Location pununa S OOOO Cre Rep Dist isales Rep Salesz Polo Chen Doc No oe 000000 9 gi 1 Portal polochen FREER EPA 20 56 NT Proprietary amp Copyright 2012 All Rights Reserved Remaining time 18 40 B clivity OpenHelp OpenSample OpenFA
33. lect List Selected 3 WINBOND Create New Competitor 2 select existed competitor on the left site ESMT ms and move to the right site WOE SSI Innopac h 3 MICRON dm Create New competitor if the competitor METGEM l ipiis does not exist on the left site SE AY FF Eton Technology Inc 23 Sales Portal Opportunity Activity dam eae B Maintain Chipset Id Remaining time 18 58 Logoul spp CRM Portal p wild tronTech m m 7 7 XT m ene Wee mm Search Criteria New Sales Name ALL Opportunity Opportunit End Customer Application Pkglype Competitor Chipid jm OpenHelp Opp Alllike electronics co Ltd BASE TE ARA 1M 18 SDR OVD Player Discrete WINBOND AASETOOG 32 Y Hodify Opp Chipset Id HHH co E D z EP C eoa Alllike Sp End Customer Prod Application PRG Type BIZ Type Div Sales JA 00 Edit Edit New New Alllike electronics co Lid AARET AMRA A Lh 1M 16 SDR DVD Player Discrete Commercial D Polo Chen Click underline to maintain opportunity s Chipset Id Chipset Id Selected AASETOOS Create New Chipset ld Select List Select existed Chipset Id on the left site and move to the right site AASETOO4 AASETOOS RTD2668 Save New Chipset ld Create New Chipset Id if the Chipset Id does not exist on the left site SE AY FF Eton Technology
34. mel Pa Etron oo Ad Right Excel Activity Upload Remaining time 19 17 Excel TAM Upload p ERREF Upload Customer Report rtal polochen we vontech Ms ICT re CN INCUN LN a Upload File Info Customer PEHI THEE ERE SEHE hEn LI File Name XCustamer Report to James Steve Palo 20120824 SIE Upload i Customer Report upload File Desc P P SER All fields must be input or select Please choose the file first and then press Uploagl SEE DEGAS Se Beal talee BRER Upload EBI Upload File Histo End Customer Customer Report Report Desc SEH rtr SE ER SABES RI Polo Chen 2012 10 8 D SEE upload 40420824 Polo E5 ppt EE Report upload xx nes Polo me 20120817 Polo Hrt HER EE 1240 2 Hi ZU EZAN EAE ra S ETE H ms HE Al HE a Polo Chen 2012 10 28 5 Customer Report e SEE Customer Report etl rm Rai TARE Ri i Polo Chen 2012 10 8 Et Customer Report 20120813 Polo i ppt ES Customer Report SE Bl FFX Design Technology Leader Etron Technology Ine 35 Sales Portal Query Customer Repc Etron Proprietary amp Copyright 2012 All Rights Reserved My Customer Report Sales Forecast Chart Daily CRM Portal polochen Query Criteria Sales Name customer CSO Group Field ALL Customer OSales O Upload Date Q Who Upload Customer Report List Who Upload Upload End Customer Date Subject Customer Report Repor Desc
35. ogy Co LTD RSE Ai Ea IRS RIA OE H REST EM DongGuan Kwanhong Electronics Co Ltd S amp SEm ELTR TS T RSA Dongguan BBK Educational Electronics Co Ltd BEERS EET EE dB Eds R Dongguan Kaisa Electronic Technology Co Ltd BSE alLH BEE A BR TS al Dongguan Suonal Electronic Co Ltd EETHSEDB ES 3 78 BE 25 R Dongguan Wista Electronics Co Ltd Epudo Technology Co Ltd Role BSS the a IBI ere na Be BSE RI Design ecririoGiOqy Leader SR T HA Eton Technology Inc 49 Design Technology Leader Etron Proprietary amp Copyright 2012 All Rights Reserved President s Portal SE BY L4 Eton Technology Inc 50 President s Portal _ Reserved Remaining time 17 24 3p SEBIEHX tronTech uw Search Criteria Jamessun CRM Portal Manager Information ev ud LPL u Presidents Summary TAM Quarter 201204 55 Nat All of the functions are same with Sales Only authorities are different President s Help List End Customer Surp 4 My Pending Help Task End Customer Sales PkgType Div Tam K Sam K Share Target Activity OpenHelp OpenSample OpenFA Square International Ltd Vic Tsai Discrete SIP 504500 3750 1 40 1 Toshiba Rossini Kuo Discrete Do 59640 18940 32 40 n 2 Beer b E EB ee A Keith Hsu KGD O04 40704 7150 18 55 6 23 2 HGST Rossini Kuo Discrete DS 39000 3B4 1 40 2095 3 Se Hl
36. penHelp OpenSample OpenFA fehl ra s Rape TRIES BEL RI inal Discrete D6 amp 15 RDA Micro Electronics Shanghai INC SEES pe ee be BIER 25 n KGD DE Discrete D6 Discrete D6 TCL Multimedia Technology Holdings Ltd TCL 2 RDEELPETESERPBER 2 n Discrete _ zhen Zowee Technology Development Co Ltd EH e ETE AR Polo MEI Chen Shenzhou Electronic Co Ltd da 1 Search by customer only Click the field with underline to drill down to detail data Click any fields to switch descending order or ascending order EGU GG Design Technology Leader Etron Technology s 41 Sales Portal My Summary TAM B Drill down to all of this Customer s Opportunities Pes GE srontech Home Search Criteria Quarter 201204 Division ALL End Custamer Summa End Customer Etron Proprietary amp Copyright 2012 All Rights CRM e Sales Portal polochen Sales Mame ALL Logout Tam me PEgType Div K sam K Reserved Remaining time 19 40 Share ir Target To Activity OpenHelp OpenSample OpenFA blll TH E Sed A BEC 2 A RDA Micro Electra Ext tle RU T NER ESE Design Techi Opportunit 201204 201204 201204 201204 201204 201204 201204 201204 201204 201204 End Customer PEHI TH S GETAT AEE A PENITE S EET BRL 2S A PEHI TH E Re TFI ER 2 A PENITE S eee AEE A
37. pportunity Etron Proprietary amp Copyright 2012 All Rights Reserved Remaining time 19 53 e Sales Portal polochen DN ews oc i Co sales Prod Application PkgType Competitor Chipid K LE Discrete N A New New e Create or Update Opportunity EESE Modi New New odify existed Opportunity New New Edit New DVD Player Discrete Existed opportunity can update Expect MP Date and Key Issue only vision DE Owner Sales Polo Chen SE BY FF Eton Technology Inc 21 Etron Proprietary amp Copyright 2012 All Rights Sales Portal Opportunity Activity m New Activity Query Activity Reserved e Create or Update Activity EiE Sela BN i Application Tied tronTech Tum FEE Visit Customer Call Customer QBR Search Criteria Mew Tech Discussion Sales Name ALL Custom Activity c ci Opportunity Help j Activity Type Others Opportunity Activity Date End Customer I Opp Opp Activity Opp Help Contact Alllike electronics co Ltd Allike electronics co Lid High Light Change page 4 1 F isplaying page 1 of 1 items 1 to 2 of 2 test Low light Low Light Act End Customer sales Prod Application PkgTy N LIGNE Activity Help Alllike ele
38. vice m E cm 2 afe E3 EF Sr FEE TH tia Efron Outgoing Mobile Service VWorld Class IC Design and Product Company of Excellence e F z d E j i i n Fe F f d ux Y i ESI Fi j FZ E from Technology Inc fy sz m FU E d E EN SU i i hg Web Application e Mail f WN Manual amp Citrix Tools m E WVorkflaw m Forecast Taiwan Web il for Mail hy ni Jeb mal or Mail only ae l y e Citrix User Guide FContact MIS fer mew version of Motes Webmail e VPM User Guide e Webmail User Guide e E VVorkflow User Guide Citrix Download e Click to Add Trusted Sites Logout e Citrix Web Certificate e Citrix Web Client CITRIX Service zw VPN amp Doc Sharing Service e Citrix Input Language Pack m Taiwan Tai VPN IT Division Contact aiwan N e Taiwan 886 3 578 2345 m Hong Kong m Remote Document Sharing 7161 Shenzhen m l e i mis service getron com tw FLink HK or SZ if you are near by China Sx SEHE Copyright 2005 2011 Etron Technology Inc AN rights reserved lechnology Inc Design Techm Etron Proprietary amp Copyright 2012 All Rights How to Login CRM External run E Enter Username Password Login gt Access to CRM hips ontzoing etron com Logon to CRM System Windows Internet Explorer Etron ix Pi Welcome to CRM System Username P
39. xpert s Summary TAM Quarter 201204 Po N ms n Experts Help List End Customer Sur Name My Pending Help Task End Customer a Square International Ltd Wic Taai Toshiba Rossini Kuo TES fede EE cw A Keith Hsu HGST Rossini Kuo Er E eee AEk A Polo Chen 1 Expert s Name Expert can read all of the sales summary report Pko Type Discrete Discrete KGD Discrete Discrete 4 D5 SIP 50 Summary Report Default page include TAM SAM data All of the functions are same with Cum ad Ca ue DON Sales Only authorities are different ee n sam ik Share Target Activity OpenHelp OpenSample OpenFA 3750 18940 7150 2990 1 32 18 1 Ja 40 ie ce n Je c 3 Expert can read all of the help except price type Include Open Closed Help 4 Helps on the stage of login Expert Design Technology Leader 1 14 23 2 295 3 15 SE BY FF Eton Technology Inc 46 Etron Proprietary amp Copyright 2012 All Rights Reserved Assignee s Portal SE BY FF Design Technology Leader Etron Technology Inc 47 Assignee s Portal mu Etron Proprietary amp Copyright 2012 All Rights Reserved Remaining time 19 51 CRM Port SAd tronTech RI Search Criteria Sales Mame ALL My Pending Help Task e e G End Custamer Help Summary End Customer
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