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SiSky 2.0 User Manual

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1. lt Figure 33 gt Click Submit Changes and then click the tab Apply Configuration Change on upper of the page 8 1 3 Configure Inbound Routes Click Inbound Routes Add Incoming Route DIL Number Caller Ib Number faptel Channel lt Figure 34 gt Recordings 12345 ze Conferences asterisk lt 800 gt Ring Groups Custom App lt Figure 35 gt Note 1 DID Number Enter the sip id that you wrote on sip trunk 2 Set Destination Choose the routing destination Here we set it to route 102 extension you can choose IVR as well if you want Click Submit Changes and then click the tab Apply Configuration Change on www yeastar com Page 33 9 4 Yeastar SiSky 2 0 User Manual upper of the page You have finished the configuration of SIP Trunk 901 Please configure other SIP Trunk by the same way The SIP ID and Password of SIP Trunk should be as same as them on SiSky 8 2 How to Create SIP Trunk for SiSky without freePBX Note a If you have multiple SIP ID then you can create multiple SIP TRUNK Here for example we use two SIP IDs 901 and 902 to create two SIP Trunks b You should replace SIP ID 901 and 902 with your own SIP ID And change the IP address 192 168 5 35 on file to your own SiSky Sever address 8 2 1 Add SIP Trunk Enter into Asterisk Configuration Catalog and open sip conf to configure sip trunk root linux cd etc asterisk root linux asterisk vi si
2. Yes I have read and I accept the Skype End User License Agreement the Skype Terms of Service and the Skype Privacy Statement Fields marked with an asterisk are required a Figure 14 Enable the Sign me in when Skype Starts and wait for Skype to log you in WWW yeastar com Page 16 o Yeastar SiSky 2 0 User Manual File Account Call Chats wiew Tools Help Welcome to Skype Skype Name yeastar Don t have a Skype Name Password sees Forgot your password v Sign me in when Skype starts Start Skype when the computer starts Wok Connected lt Figure 15 gt When SiSky get the Skype Name automatically the configuration of Port 1 is finished Click Next to configure other ports by the same way Note After these steps are complete repeat step 6 3 to configure the remaining ports and their Skype accounts When the remaining ports are congifured there will be a green tick before every port See Figure 16 www yeastar com Page 17 3 e 4 Yeastar SiSky 2 0 User Manual 5 4 Install Skype Cables Enable Install Skype Cables and click Next to continue Sisky Config Wizard X vw Start ta Config SISkv v Select Skype Trunk Number Config Skype Trunks You can install SiSky on your system w 1 Skype Trunk No 1 Your Windows Version Windows xP Service Pack 2 Build 2600 Skype Trunk No 2 Skype Trunk No 3 E e e 3 4 Skype Trunk Ma 4 5 Skype Trunk No 5 M Inst
3. SiSky Enterprise Edition has been successfully installed Click Finish to complete the installation lt Figure 7 gt 10 The final screen reminds you to restart computer in order to complete the installation You would better to restart now www yeastar com Page 12 a e i 4 Yeastar SiSky 2 0 User Manual Ji Installing SiSky Enterprise Edition Ex IR wou must restart your computer Ea complete the installation e Restart now lt Figure 8 gt 11 Launch SiSky to enter the next chapter Note Before installing SiSky software you should first uninstall Skype software on your computer if you already have Skype software installed www yeastar com Page 13 4 Yeastar SiSky 2 0 User Manual Running SiSky Config Wizard Configure SiSky through Wizard On initial use a Message screen will pop up and click Yes to launch the Wizard SS 4 j You need to config SiSky First Do vau want to start Config Wizard now lt Figure 9 gt Or you can click the Config on SiSky to launch the Wizard If the Config button is invalid please click Stop to stop SiSky first Sky Enterprise Filition SC Skype Gabeway i DO Fie Tod Hap 1 2 d Wei Ww Ix Start Ophon Manage Config Mo SIP Type SIP I pet Resdy Call CallerfCallee Duration Figure 10 WWW yeastar com Page 14 4 Yeastar SiSky 2 0 User Manual 5 1 Launch the Config Wizard Click Next x
4. ISk y Select Skype Trunk Number Contig Skype Trunks Install Skype Cables Welcome to use SiSky Config Wizard Finish Config Sisky lt Figure 11 gt 5 2 Select Skype Trunk Number Select the Skype Trunk Number and then click Next x Ww Start to Config SiSkv Ch Select Skype Trunk Number Config Skvpe Trunks You can install SiSky an your system Install Skype Cables Your Windows Version Windows xP Service Pack 2 Build 2600 Finish Config Sisky How many Skype Trunks will be installed EI m lt lt Back Cancel lt Figure 12 gt www yeastar com Page 15 4 Yeastar SiSky 2 0 User Manual 5 3 Configure Skype for Each Port Enable Install Skype for this port and Skype will launch x VW Start to Config SiSky v Select Skype Trunk Number Config Skype far this Trunk cm Config Skype Trunks a 1 Skype Trunk No 1 2 Skype Trunk No 2 Install Skype for this Trunk Skype Trunk No 3 E 4 Skype Trunk Ma 4 5 Skype Trunk No 5 6 Skype Trunk No 6 Install Skype Cables Finish Contig Sisky Click Next to Save and Contig next Trunk lt Fgiure 13 gt A Skype Creat Account will appear Create a new account see Figure 14 or Cancel it and log in by using an existing Skype account DES Skype Create Account X Create a new Skype Account Full Marne Choose Skype Mame Between amp and 70 characters Password Minimum d characters Repeat Password
5. 10 2 2 Usages of working as PBX s Extension See program 3 Skypel Skype2 SiSky Ext Port 506 Ext Port 505 Telephone Telephone Ext 501 Ext 502 lt Program 3 gt On the above demonstrated environment www yeastar com Page 75 Le 4 Veastar SiSky 2 0 User Manual 10 2 2 1 Dialing SkypeOut Call If the user of Ext tele 501 wants to make call 001312567234 through SkypeOut Under Non multiuser Mode Through Skype 1 Pick up 505 hearing sound for second dial gt 001312567234 Or Pick up 505 001312567234 Under Multi user Mode User s PIN is 20255 Through Skype 1 Pick up 505 hearing sound for second dial 20255 001312567234 Or Pick up 505 20255 001312567234 10 2 2 2 Dialing Skype ID Call If the user of Ext Tel 501 wants to dial Skype ID yeastar support Under Non multiuser Mode The speed dial number of ID yeastar support in Public Phonebook is 999 Through Skype 1 Pick up 505 hearing sound for second dial gt 999 Or Pick up 505 999 Under Multi user Mode User s PIN is 20255 1 The speed dial number of ID yeastar support in Private Phonebook is 999 Through Skype 1 Pick up 505 hearing sound for second dial 20255 999 Or Pick up 505 20255 999 2 The speed dial number of ID yeastar support in Public Phonebook is 999 Through Skype 1 Pick up 2505 hearing sound for second dial 520255 999 Or Pick up 5505 20255 9997 Or Pick up 505 hearing s
6. E http 127 0 0 1 8080 SiSky Enterprise Edition SIP to Skype Gateway Microsoft Internet Expl Step 1 Get Skype Conatcts Skype Name echo123 veaetar D yeastar d1 yeastar 4 yeastar 502 yeastar 555 yeastar 504 yeastar 301 yeastar 3 yeastar 302 yeastar 30g yeastar 310 yeastar pipigald yeastar zwr ckt1120 yeastar Z yeastar hlg veastar 2000 Get Contacts Copyright amp 2007 YEASTAR TECHNOLOGY e IS eje ll em Z7 Figure 62 Step 2 Setting Speed Dial number for contacts WWW yeastar com Page 61 v 4 Yeastar SiSky 2 0 User Manual Set Speed Dial number for those Skype Names who you want to import to phonebook Empty it for those Names you don t want to import The Skype Name without speed dial number will be unavailable on the SiSky s phonebook Click I mport Contacts button E http 127 0 0 1 8080 SiSky Enterprise Edition SIP to Skype Gateway Microsoft Internet Explorer O x Step 2 Mote Before importing Skype Contacts please set the Speed dial far the Skype Name or else those Skype Name without speed dial will be unavailable on the ExSky s phonebook Prewi ous Import Contactz Total 18 Contacts Speed Dial Skype Name 232 eastart2 yeastar 555 veastar pipiga11 yeastar 2000 Copyright amp 2007 YEASTAR TECHNOLOGY Done mi Ki e Internet Z lt Figure 63 gt Step 3 Fin
7. User Manual 2 0 English Version Yeastar Technology Co Ltd Le 4 Yeastar SiSky 2 0 User Manual Table of Contents Belg ee LE eg Le E 4 LEFUN glo et 4 eg De Laa aaa a a cece AAAS 5 LS New Functions 0n 2 0 EE 5 L4 Minimum System Requirements ee 6 2 Before YOU PFOCGOGL EE 7 3 Installation Procedure EEN ENNEN EEN EEN ENNEN 8 4 Installing SiSky Goftware NEEN EEN ENNEN EEN 9 S Iud SIO Colo VVIZeltl EE 14 5 1 Launch the Config Wizard csssssseeeeenn nennen nnns 15 5 2 Select Skype Trunk Number ENNEN EEN nnn 15 5 3 Contngure Skype for Each e LR NEE 16 5 4 Install Skype Cables E 18 5 5 FP CON e W e EE 18 6 Running SiSky Software u917919999999999941993929399510949999010 99009999 009990 999 990094 20 7 Building SiSky Operating Environment 23 LL POC OCUN EE 23 7 2 General Getting ENNEN ENNEN EEN EEN 25 7222990105 SC CUNO NEEN 26 7 4 NOUSSLUF Om tc rrr rere ter rr rrr rer re re re 28 7 5 een d e IERI PIERMEOIEI I PIERII 29 FO AMUNG SON aas anatas ajaga at ngah akah aj aa nang aaa ajah apah na a aha ajah aa aa a a ah aa aaa a aha aa hahahah aa ah aa aa aaa aa aa aa ii 30 8 Configure Asterisk for SISKY ccce cece cece cess renee eeeee seen a nean emnes 31 8 1 How to Create SIP Trunk for SiSky with freePBX ee cece eeeeeeeee 31 8 2 How to Create SIP Trunk for SiSky without Treebbx sr rar 34 8 3 How to Create SIP Extension for SiSky with Treebbx 38 8 4 How to Crea
8. demands 8 2 4 Restart Asterisk to finish configuration WWW yeastar com Page 37 Le 4 Yeastar SiSky 2 0 User Manual 8 3 How to Create SIP Extension for SiSky with freePBX Asterisk freePBX or Trixbox Following instructions are based on the example of 16 channels Create 16 SIP account from 501 to 516 for SiSky 8 3 1 n extensions custom conf add below lines into the from internal custom context exten gt _50 1 Dial SIP EXTEN 0 501 exten gt _501 1 Dial SIP EXTEN 0 501 exten gt _502 1 Dial SIP EXTEN 0 502 exten gt _503 1 Dial SIP EXTEN 0 503 exten gt _504 1 Dial SIP EXTEN 0 504 exten gt _505 1 Dial SIP EXTEN 0 505 exten gt _506 1 Dial SIP EXTEN 0 506 exten gt _507 1 Dial SIP EXTEN 0 507 exten gt _508 1 Dial SIP EXTEN 0 508 exten gt _509 1 Dial SIP EXTEN 0 509 exten gt _510 1 Dial SIP EXTEN 0 510 exten gt _511 1 Dial SIP EXTEN 0 511 exten gt _512 1 Dial SIP EXTEN 0 512 exten gt _513 1 Dial SIP EXTEN 0 513 exten gt _514 1 Dial SIP EXTEN 0 514 exten gt _515 1 Dial SIP EXTEN 0 515 exten gt _516 1 Dial SIP EXTEN 0 516 Notes exten gt _50 1 Dial SIP EXTEN 0 501 that means if you dial 5 00 Phone Number SiSky will automatically find idle Skype trunk from 1 to 16 to dial out exten gt _501 1 Dial SIP EXTEN 0 501 that means dial out through Skype trunk 1 8 3 2 Set
9. 20 alt My status gt lt a gt Here Skypel stands for your Company Skype ID Company Skype ID is complete You are now ready to receive calls from website www yeastar com Page 77 e 4 Yeastar SiSky 2 0 User Manual fS Skype yeastar 301 P nm xj File View Contacts me Chats Help G veastar 301 Create a Conference Call SkvpeCut call cheaply ta mo d Skypen Voicemail Ee SkypeFind Call Forwarding 5 3 Contacts Send 5M5 Message e Add A search Eam money with Skype Prime ba More i pipigo EIE Ringtone di gcourbon dn Share Skype with a Friend eastar 1 d Change Language 4 veastar hla yeastar kevin Options veastkar kjv1 Salz nm ah lex K Yne mamie Gr z Online 5 055 943 Users Online A Figure 75 P General Allow calls from anyone C only people from my Contacts C only people I have shared my details with v Privacy Le Notifications La Cord Pa chats from anyone only people from my Contacts C only people I have shared my details with H Hotkeys keep chat history For Forever Clear Chat History lt n Comecon fe ve Allow my status bo be shown op Ehe web earn more Call Forwarding AY Sound Devices amp Voicemail e Video uos Manage other programs access to Skype Ne Manage blacked users re Advanced SE SMS Messages Figure 76 www yeast
10. 9 8 Backing up amp Restoring 9 8 1 Database Backup and Restore As an administrator you can backup and restore user accounts phonebook and call log by choosing the Utility in the left panel as shown on Figure 58 Select the type of application you want to backup then click BACK UP butoon and choose a destination to save the file in which call log can be respectively backed up yearly monthly or user class The Restore option will restore your data to the existing database Select the type of data you want to restore and click Browse to choose the location of the backup file to load then click RESTORE The data is restored to the database E LL Emlerprise Edition b i rest Internet Explorer igi xi Ele Edt yew Favorites Tools Help AY E EES EE EN co Links gt a J aj H E mail SiSky Extend Your IP PBX to the Skype world nd ente Admin Dae ron Utility LS User Backup s Alttundant Backup user accounts A Ph LRA vackup phonebook A Backup rall lag Date D D User oa Rute E ERDF m EP A Utility We Call Log Restore Restore user accounts a 3ialislics Restore phonebook Na Syst ystum TT Bnet f Password Geis Liru Import Skype Contacts ink Already login Skype in this Pc Tha wara ard will irc through your Skype and help pu rigi the Speed Dial and frends to the phonebook Note Before you proceed the Wizard please ensure the Skype has a been started or al
11. click the Delete Item button to delete the entry www yeastar com Page 49 P 49 Yeastar SiSky 2 0 User Manual J GT SI ee en SIP bo Skype Galarang TT Interred Exuiwrer nix Fic Edt view Favorkes Tools Help s Q 0 336 tee ELE SiSky Welcome Admin di wc UPE amp ceucuItmr Pert Users Attendant Phonsbook Dini Rule Utility Call Lag Statistics System Password Legeul PM P 4 Yeastar EE Extend Your IP PBX to the Skype world jaji Heme Zj E mail Auto Attendant Transferring Transferring List IT D ialtDTF Exlensian Trpe n A 8301 Phone Number DL i 2309 Prone Number DL amp y eras bar suppar Skype 1D Other Transferring j E Enahle others except that on the transferring list The digits of estensioni P ELE Cepyrighi 2007 YEASTAR TECHNOLOGY lt Figure 52 gt www yeastar com Page 50 v 4 Yeastar SiSky 2 0 User Manual E LL Enterprise Edition Microsoft Intervet Explorer alo x Ele Eit Wee Favorites Inch Heip A Qe C3 ix iz fn pO sewn vorm Ei Ce BJ A haps ELE U 0 1 2X B err ere IT r ame php ruserbvpe s D ern eme a terr SiSky Extend Your IP PBX to the Skype world Lech Menten Welcome Admin L Port ter Add Transferring Item VS User a Attendant A z pial oTHF fF WA Phonebook i Lxtension Ek Dial Rule Type memme ss A Utility Te We Call Log Aii Statistics iy System kb Password
12. 1 page Sherer 10 d Een per piga Aitnndant Phenebaok Dale Wiser Caller Callee Trpe Duration Rate min Polini Price Dial Rule 20071 2 1 5 TE ached 2 Utility Call Lag Statistics System Password Pepe Sgr Legout D P lt gt 4 Yeastar Copyright amp 2007 YEASTAR TECHNOLOGY 4 Done Ki S Interner lt Figure 66 gt www yeastar com Page 64 e 4 Yeastar SiSky 2 0 User Manual 9 10 Viewing Statistics After you are done with the configuration procedure SiSky s statistics screen will show you all the data in your phonebook number of user accounts number of calls and each line s usage rate E SiSky Enkerprise Ediliuri Microselk Intermet Explorer Bie Et Mew Favorites Tods Help r O O a sens yo 9 14042 Address hitp I PL g 0 1 20099 fenjfr ene Frame php rlusertype sU eern mess Bh E Si Sky Extend Your IP PBX to the Skype world kaji Mama gj Eman Welcome Admin L Perl Statistics e3 User Ei SM Fhonebook a eeng D Total number of user accounts 1 E Total number of phonebook records Ww Phonebook H Total number of smart dials records 3 Ek Dial Rule i 2007 E Giz calls m Utility vt Call Log EX Total nuthauncd calls Total minutes j ajat i Humber ol outbound Skyp ill 1 Mumm rss 00 00 52 qig Statistics Number of SkypeOut Calls d Minutes UO 00 00 PH Sy lum Total inbound calls Total minutes D I af Humber ol m
13. 2 Dial Rule fare 10 Bn per prse W utility Teka Zo Ben paps diper Cares depar pags Dial Rule call Log Dial No Substitute Nickname Remark ggi gg IDE is Profile n oB82 Logout Gepnyrighit 2007 YEASTAR TEGCHN OLCECY x 7 Done E jap rteme lt Figure 72 9 13 4 Backing up amp Restoring Standard user can export private phonebook and call log yearly monthly and he has right to restore the phonebook from backed up database I mport Skype Contacts Import the Skype contacts in this PC to the private phonebook same operating procedure as chapter 9 8 2 Logging in as standard user the contacts will import to private phonebook rather than public phonebook www yeastar com Page 0 4 Ze Yeastar SiSky 2 0 User Manual E amp isky Enterprise Ediliun Micros Interimet Explorer Ele Edt mew Favorites Jools Heip i Que iz fp sexe se fanger ie B 2A A Ageess L karpet 2r OT LOU en Ern rame pho rusertypess Lisgsernames c XT ird Gn H SIN SiSky Extend Your IP PBX to the Skype world eh mali Nelcome 20255 VA Phonebook Utility Ek Dial Rule i Export 7 TEM B amp arkup phonehoaok o EN Backup call log Date 2 We Call Leg BAL RIP 4 Profile T ri Logout mpo Restore phonebook Link e d Yeastar Ga Import Skype Contacts Already login Skype in this PC This wizard will saarch through
14. SIP Maybe you had already got used to SIP scheme and not accustomed to Skype rules Therefore Dial Rule settings will assist you to make Skype calls based on traditional PSTN calling habits Keep the dialing habit as same as PSTN Before making a SkypeOut call make sure you have purchased SkypeOut credit for the Skype account For example a SIP user in Korea wants to make an international call IDDD international direct distance dialing which format is 001 country code area code telephone number make an domestic call DDD domestic distance dialing which format is 0 area code telephone number While the SkypeOut format no matter of domestical or international calls is 00 country code area code telephone number therefore you can setup the dialing rules as Figure 57 1 A Korea user calls to China in SIP format the area code is 592 phone number is 5503309 then he would dial 001 86 592 5503309 2 A Korea user calls to China in SkypeOut format the area code is 592 phone number is 5503309 then he would dial 00 86 592 5503309 In order to not change the dialing habit user in Korea can take advantage of the Dial Rule to substitute 00 for 001 When he dialing call begin by 001 SiSky will identify the 001 as international call requirement and transfer it to 00 automatically to conform SkypeOut format 3 A Korea user in Pusan calls to Seoul in traditional SIP format the area code is 2 phone number
15. Skype Setting Allow this Skype status to be shown to everyone Allow all Skype users to see the Skype ID status of this port www yeastar com Page 44 Le 4 Yeastar SiSky 2 0 User Manual e Direct In Enter in an extension number here Incoming Skype calls to this port through SiSky will ring the extension phone directly and the automatic attendant will be unavailable on this port If Direct In number is empty and this port work as Asterisk IPPBX s Extension incoming call from Skype will reach to Automatic Attendant of SiSky Note In Asterisk dial 7777 means to simulate an incoming call from trunk e Direct Out All the outgoing calls through this port will to this phone number directly Generally it is for branch connection convenience and set it by Skype ID You can enter multiple Skype IDs and separate them by a semi colon e g no1 no2 no3 When the first ID is unreachable a transfer will be attempted to the next ID automatically e Busy Transfer It helps you to deal with other incoming calls when the port is busy 1 No Transfer New incoming call will be hangup 2 To Any Idle Trunk in this Server New incoming call will be transferred to any idle trunk 3 To Customized Skype ID You can enter Skype ID of this Server or of other Servers Multiple Skype IDs are acceptable separated them by a semi colon e g no1 no2 no3 When the first ID is unreachable a transfer will be attempted to the next ID automatically WWW ye
16. Telephone Ext 502 Telephone Ext 610 Ext Port 605 Beijing Shanghai Program 1 gt On the above demonstrated environment www yeastar com Page 2 a P i 4 Veastar SiSky 2 0 User Manual If a user sets the Skype 3 as the Direct Out number for the port of Skype 2 and also sets the Skype 2 as the Direct Out number for the port of Skype 3 chapter 9 3 2 Managing Port s Settings On the Public Phonebook of Shanghai user sets a Speed dial number 111 for Skype 1 on the Public Phonebook of Beijing user sets a Speed dial number 444 for Skype 4 10 1 1 Beijing Calling Shanghai Make a call from Beijing Extension telephone 610 to Shanghai Extension telephone 502 Through Skype 1 Pick up 605 hearing sound for second dial gt 444 hearing the SiSky s music on hold and PBX s Auto Attendant 502 Or pick up 605 4442 hearing the SiSky s music on hold and PBX s Auto Attendant 502 Through Skype 2 Pick up 606 hearing SiSky s music on hold and PBX s Auto Attendant 502 10 1 2 Shanghai Calling Beijing Make a call from Shanghai Extension telephon 502 to Beijing Extension telephone 610 Through Skype 3 Pick up 850 hearing SiSky s Auto Attendant 610 Through Skype 4 Pick up 86 1112 hearing SiSky s Auto Attendant 610 WWW yeastar com Page 73 Le 4 Veastar SiSky 2 0 User Manual 10 2 Dialing SkypeOut or Calling Skype ID Through different configuration SiSky port can work as Aster
17. User Manual Running SiSky Software Step 1 Double click the shortcut on desk to run the software Siak Starting E s lt xJ Fin Too Hep Ho Si Type SIF ID Salus Skype ID Dei Cel Caller Callee Durston SiSky En GH i T i zi ri i ans nip in HE Asterisk lt Figure 19 gt Step 2 Wait for all Skype IDs to log in Another program wants to use Skype screen will come up Click on the circle next to the first option Allow this program to use Skype and click OK to save www yeastar com Page 20 8 4 Yeastar SiSky 2 0 User Manual f amp skype Another program wants to use Skype x Another program wants to use Skype Another program is trying to access Skype This can be a potential security risk what would you like to da B Mame SkypeChannel exe Publisher Yeastar Technology Co Ltd Ce Allow this program to use Skype C Allow this program to use Skype but ask again in the Future C Do not allow this program to use Skype What does this mean lt Figure 20 gt Step 3 Check if the status of all ports and Skype are absolutely normal Sky Enterprise Filition SCP Skype Gabeway Fie Tod Hap IW w Wil vi Mo SP Type SEH Status Spe Ready Coll _Coller Collee WI Extension yasa bii Yes wo Extension yikes tar bile Yes 3 Extension yaslar bl T amp 4 Extension vaatia bla Tes w Extension yeastar PU Yes wb Exension wveastar EE yes Extension yeatiarbl Yes W I Ex
18. User Manual ECH Gave In 3 ESky amp t Mu Recent Documents Desekto p Mu Network File name s Places Save as lype Sounds wav Cancel Format PCM 8 000 kHz 16 Bit Mono Figure 79 4 Choose an entry on Sound Selection Format PCM Attributes 8 000 kHz 16 Bit Mono 15KB sec Sound Selection ai sl Name untitled el Saves anos Format Attributes Cancel lt Figure 80 gt 5 Click OK to save the settings and voice files www yeastar com Page 82 Le 4 Yeastar SiSky 2 0 User Manual Appendix B FAQ A Skype Issues 1 Q What is the bandwidth for each Skype Call A The bandwidth of one Skype Call depends on Internet access bandwidth and PC s CPU performances of the both sides of the conversation According to statistics provided by the official website of Skype each Skype Call requires an average bandwidth of 3Kb s 16Kb s please refer to http www skype com help fag technical html 2 Q What is SkypeOut A SkypeOut allows you to place calls to regular telephones landlines or mobiles all over the world for a low fee 3 Q What is Skypel n A SkypelIn allows you to own a regular phone number Thus your contacts can call your Skype account on a regular phone 4 Q Can SiSky work with Skypel n A SiSky can work with SkypeIn especially SkypeIn in some areas can support concurrent multiple incoming calls 5 Q What is SkypeMe A Plea
19. and 502 for SiSky 8 4 1 Define SIP Extensions in file sip conf for example 501 type friend secret 501 qualify yes nat no host dynamic canreinvite no context from internal Set other extensions as same as setting extension 501 8 4 2 Add below lines into file extensions conf from internal exten gt 50 1 Dial SIP EXTEN 0 501 exten gt 501 1 Dial SIP EXTEN 0 501 exten gt 502 1 Dial SIP EXTEN 0 502 sip conf extensions conf son Gea type friend exten gt 50 1 Dial SIP P EXTENM OO secret 501 exten gt 501 1 Dial SIP P EXTEM O 35013 qualify ves exten gt 502 1 Dial SIP EXTEM 0 502 niat nna hastedynamic canreimviLte nn 502 type friend secret 5 3 qualify yes tiat na host dynamic canreimvite nn context from internal Figure 45 Notes if you dial 500 4 Phone Number SiSky will automatically find idle Skype trunk from 1 to 16 to dial out 8 4 3 Restart Asterisk WWW yeastar com Page 41 4 Yeastar SiSky 2 0 User Manual Managing SiSky Software 9 1 Open SiSky Homepage If you are operating in SiSky Server please click the Manage button or you can open the IE browser and enter in http 127 0 0 1 8080 Sky Enterprise Filition SCP Skype Gabeway sl x Fie Ton Hap VU uv wy Extensian Estensian Exhensian Exherision Extansion E Extension Extension Estari amp iri Tirank Trank Salus Registered Register Euuib
20. is 7571234 then he would dial 0 24 7571234 4 A Korea user in Pusan calls to Seoul in traditional SkypeOut format the area code is 2 phone number is 7571234 then he would dial 00 82 country code 2 7571234 In order to not change the dialing habit user in Korea can take advantage of the Dial Rule to substitute 0082 for O When he dialing call begin by 0 SiSky will identify the O as domestic call requirement and transfer it to 0082 automatically to conform SkypeOut format www yeastar com Page 56 4 Ze Yeastar SiSky 2 0 User Manual E SiSky Enterprise Edition Microsoll Inbermet Explorer Be Eh yew Favorites Tods Hep MN Ea Adkor 35 hitpcril 00 Len frame frame PALA Ka pes KNA pa Tadi pa Bj Be Links mm gr E SiSky Extend Your IP PBX to the Skype world gp Home uj Eman Welcome Admin Be ron Dial Rule User Show 10 gems per page LLLA EZL Aitandant Tob 7 bema pages ap Current display page Phonebook Dial Ne Substitute Hickname Benrark Dial Rule r 01 op Oo n0 2 DDD Utility GL Call Log Statistics System Password Logout B5P amp teucut e B Yeastar Capyright 2007 YEABTAR TECHNOLOGY ei Ml ib ine lt Figure 57 gt Although the Dial Rule Configuration seems a little complicated you will find its powerful functions if you can well understand its usages www yeastar com Page 57 4 Yeastar SiSky 2 0 User Manual
21. pages ingkng Current dapi 1 page x Profile Key Skypelb Phone Cell Phone Hickname E mail 123 echol23 Skype Test Logout 223 yeastar 5 z 2x2 yeastar dz 333 LIU ka aaa a ai 3L Link GE yeastar salas U zblaSoUUn Uz5 5ales Sales Myeastar com uuu y amp astar support u zbl2W5DUZBJ4U Sunpparts SupparteiPyeastar com pP 8 9 Yeastar Genyrighi amp 2007 YEAZSTAR TECHNOLEG Figure 70 If standard user wants to view his own private contacts list click the Private Contacts to add or delete contacts See Figure 71 www yeastar com Page 68 J Ze Yeastar SiSky 2 0 User Manual PET Bolen Edition Pi rosolt Inbermet Explorer Sky Extend Your IP PBX to the Skype world iy Email Private Contacts Fublia cari aris Pri wahe Comimots Dial Rule Call Lag No neoord yet Profilin VW EN M Utility Show 10 E lems por page us le Logout Link 2 hi B Yeastar Gonyrighi 2007 YTEAZTAR TECHNOLERY E Done L a irem E Figure 71 9 13 3 Dial Rule Standard user has no right to modify view only www yeastar com Page 69 4 Yeastar SiSky 2 0 User Manual E SiSky Enterprise Ed iun Pix rusalt Inbermet Explorer I E alg x File Edt We Fuertes Tonk Help Ld Oa L ix 2 e Search P Favorites NE KAWIT E Address j Pika AZ 00 1 eer a rare php user ype laara 20255 Si Sky Extend Your IP PBX to the Skype world kaji E mail W el 260255 E Phonebook
22. EE 67 9 13 2 Phonebook EN 67 G d Dll E 69 9 13 4 Backing up amp Restoring eese n nmn 70 9 13 5 Viewing Private Call Log 71 i dg OF E 71 hg E En SISKY ARREST Um 72 10 1 Application of Branch Offices Connechon cc cece eeee sees eee aaa aana 72 10 2 Dialing SkypeOut or Calling Skype ID ern nnn 74 10 2 1 Usages of Working as PBX s Trunk een nnn 74 10 2 2 Usages of working as PBX s Extension ccceeseeeee eee aenak aaa 75 10 3 Usages of Website Click to Call SkypeMe amp Skypeln 77 10 3 1 Showing Company Skype ID as SkypeMe on Website 77 10 3 2 Skype Incoming Calls through SiSky eene 79 11 Uninstalling SiSky Software mmn nnne nnns 80 Appendix A Customizing WAV Format Auto Attendant eee arasa 81 PDP NOK CAE 83 www yeastar com Page 3 Le 4 Yeastar SiSky 2 0 User Manual Introduction You may skip section 1 Introduction and directly move to section 2 Before you Proceed However we recommend reading through the introduction to familiarize yourself with the features and functions of SiSky and help improve its operation Thank you for using SiSky SiSky Up to 30 Skype Trunks Gateway Nowadays Skype is very popular and you may found many customers are Skype users Let your customers who are used to Skype to contact with you quickly and conveniently is becoming the main job of your As
23. Legout R 4 a Yea star Copyright 2007 YEASTAR TECHNOLOGY E lt Figure 53 gt 9 5 2 Enable others except that on the transferring list If enable other transferrings when the caller dials a number DTMF that can match none of the entries on Transferring List he must enter the full extension number to transfer As Figure 52 input the digits of extension to transfer in time when caller finish dialing www yeastar com Page 51 J 49 Yeastar SiSky 2 0 User Manual 9 5 3 Example The auto attendant plays Welcome to Yeastar Company For product information please press 1 For technical support please press 2 For help press O or dial extension number directly In Yeastar company 8301 is the extension of operator 8309 of sales technical support wants to answer calls by Skype and his ID is yeastar support See Figure 54 Enable others except that on the transferring list and input 4 for The digits of extension then if caller dial the extension number 8306 directly after hearing auto attendant the call will be reachable to 8306 Extension E SiSky Enterprise Edition Microsoll Internet Explorer l well sl Fle Edt view Pavontes Tooke ee EY Que ix ig D ee prete 2 2 BM JS gt E Links ur Extend Your IP PBX to the Skype world M I Admin Port Auto Attendant Transferring Haer TransIerrini List Attendant Boe TEK mm Phonebook Diall DTMF Extension Type C G Ph
24. PBX s SIP Trunk or SIP Extension e Remote monitoring by Web e Utilize web for remote administration SiSky e Independent Phonebook Utility includes web administration of public www yeastar com Page 5 D e 4 Yeastar SiSky 2 0 User Manual phonebook e Optional Multi User mode feature makes it possible for every user to create and manage his own private contacts on phonebook e Display the auto attendant when there s a Skype incoming call It can be either transferable to Extension or Skype e Set a dedicated phone extension to ring when there s a Skype incoming call User only needs to pick up the phone to answer the call e Excellent the Call Log function including call type rate per minute and total price e Database sharable among cascade connection of SiSky Servers e Add backup and restore functions of database 1 4 Minimum System Requirements e Hardware PC Idle PCI Slot available Concurrent calls 3 96 8 9 15 23 Celeron P4 2 8G Intel Core Intel Core 2Intel Xeon PC CPU P4 2 66G 2 8G Dual Core Duo 1 86G Quad 2 4G 2 CPUs Requirement Memory 512M 1G 1G 2G 2G e Operating System Windows XP Professional SP2 or Windows Server 2003 SP2 e Internet Connection Different numbers of Skype concurrent calls require different bandwidth each port average occupies 3Kb s to 16 Kb s www yeastar com Page 6 Le 4 Yeastar SiSky 2 0 User Manual Before You Proceed Note the following precautions before
25. ace to set the other operating environment ot Enterprise Edition SI Skypa Gateway EEN Your fest choice of Analog interlace Card for Bask Tht miray imeroved design TOMEOO A ia highly necommended lt Figure 24 gt Sisky Options lt Figure 25 gt www yeastar com Page 25 J 4 Yeastar SiSky 2 0 User Manual 7 2 1 Start SiSky when I start Windows 7 2 2 Delete Skype history automatically Skype history soon accumulate as time goes on which will need more memeory and affect the system performance If enable this option system will clean all Skype history automatically when starting SiSky 7 2 3 Fixed SkypeOut call when Credit less than the appointed amount If this port works as SkypeOut Trunk Skype ID on this port must have Credit When credit less than an appointed amount caller will hear a voice prompt Please refer to chapter 7 3 6 7 2 4 Select the Max Current Calls which function is For example you configured 8 ports on SiSky and your SiSky Server is Celeron CPU from the chapter 1 4 we can know that Celeron CPU generally Supports 3 Skype concurrent calls so when 3 of the 8 Skype trunks are in calls the forth call through skype will influence the communication quality In this situation you should set the Max Currnet Calls as 3 in order to ensure the excellent voice quality and the forth Skype call will be rejected directly 7 3 Sounds Setting xl General Sounds Met Database Audio Automatic Att
26. all Skype Cables w 6 Skype Trunk No 6 m Install Skype Cables Finish Contig Sisky lt lt Back Cancel lt Figure 16 gt The following window maybe will appear during the system installation Click Continue Anyway Hardware Installation AN The software you are installing for this hardware T eastar Skype Cable Multiple Channels WOM has not passed Windows Logo testing ta verfy its compatibility with Windows AP Tell me why this testing is important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continue Anyway STOF Installation Figure 17 5 5 Finish Config Wizard Select the country you are living and then click Finish WWW yeastar com Page 18 4 Yeastar SiSky 2 0 User Manual SiSky Config Wizard I X Ww Start to Config SiSkv v Select Skype Trunk Number w Config Skype Trunks w 1 Skype Trunk No 1 Thank you far use SiSky v 2 Skype Trunk No 2 w 3 Skype Trunk No 3 V cU du Please start SiSky after finish w D Skype Trunk No 5 wv 6 Skype Trunk No 6 Ww Install Skype Cables Finish Config SiSky lt Figure 18 gt SiSky system configuration is complete www yeastar com Page 19 e 4 Yeastar SiSky 2 0
27. ar SiSky 2 0 User Manual g zl Installing SiSky Enterprise Edition Destination folder Select a destination folder where SiSky Enterprise Edition will be installed Setup will install files in the following folder If you Would like to install SiSky Enterprise Edition into a different folder then click Browse and select another folder Destination folder c Program Files yweastarysisky Browse lt Figure 4 gt 6 Enable the options by your own demands and then click Next Ja Installing SiSky Enterprise Edition Options Select your preferred option Select fram the following installation options Click Next to begin the installation Click Back if you would like to change the Installation information i Launch SiSky Enterprise Edition After Installation W Create Desktop Shortcut lt Figure 5 gt 7 Enter into the Installing Files system begin to configuration which will last for a while www yeastar com Page 11 4 6 Yeastar SiSky 2 0 User Manual e 4 Installing SiSky Enterprise Edition Installing Files Copying Sisky Enterprise Edition files to your computer To interrupt or pause the installation process click Cancel Directory C Program FilesyreastarsSiSky File Sisky exe E lt Figure 6 gt 9 When the installation is complete a screen will pop up to notify you that the software is installed successfully Click Finish Ja Installing SiSky Enterprise Edition x
28. ar com Page 78 8 2 i 4 Veastar SiSky 2 0 User Manual 10 3 2 Skype Incoming Calls through SiSky Through different configuration SiSky port can work as Asterisk IPPBX s Trunk or Extension The usages are little different Skypel Skype2 Telephone Telephone Ext 501 Ext 502 lt Program 4 gt On the program 4 Skype 1 work as PBX s Extension and Skype 2 work as PBX s Trunk When there s an incoming call to Skype 1 if there isn t Direct In number for this port caller will first hear the SiSky s auto attendant and then dial the extension number auto attendant will distribute the call under rule on transferring list When there s an incoming call to Skype 2 caller will first hear the music on hold and then hear an auto attendant from PBX if PBX s trunk has auto attendant Caller will continue to dial the extension number Except the music on hold all are same as calls from PBX s other trunk The call will ring the extension phone and callee just needs to pick up to answer it WWW yeastar com Page 79 Le 4 Veastar SiSky 2 0 User Manual Uninstalling SiSky Software Uninstalling SiSky Software will delete all your data including phonebook call log and recorded voice prompt recordings on this PC Before you uninstall SiSky make sure you have backed up the necessary data Method 1 1 Go to the Window s Start menu and open SiSky Uninstall click Yes on the pop up confirmation window Do you want to uninsta
29. astar com Page 45 8 Ze Yeastar SiSky 2 0 User Manual S SiSky Enterprise Edition Micrusoll Internet Enplurer Fe Edt yew Favorites Jooks Help a Q ix ig 0 JO ser pgr 2 CZ Ze lito 12 0 0 2 SOSO enl rire gt rare phia usce bye DER rem rmm drin inl x r 8 28 3 SiSky Extend Your IP PBX to the Skype world jaji Home jiji E mail Welcome Admin Be Pert Port List ei User Port 1 Setting SIP g Attendant work as Asterisk IPPBX s Extension C Work as Asterisk IPPBX s Trunk WwW Phongbeok SIP Account E SIP Account Password Fassword 2 Dini Rule SIP Proxy Cer A Utility SIP Domain 122 152 510 Expire Time We call Log Ai Statisties Skype Allow this Skype Status to be shown to everyone En System Use Skype Tes Skype SLalus TES f DOT Skype ID seaskas 501 Skype Balance EURO T3 Logout Other Direct In 7777 Link always chal thes number hor incoming calls l Direct Dul Sees o always dial this number for outgoing calls L d l 4 Yeastar C No Transfer Busy Transi er amp Th Arn Ide Trunk i Hz Server C To Customise kp Di E e Copyright 2007 YEASTAR TECHNOLOGY reen 49 gt www yeastar com Page 46 J 49 Yeastar SiSky 2 0 User Manual 9 4 User Management The User PIN List will be unavailable until you enable the multi user mode When running SiSky software under multi user mode every user is possible to access his her
30. ating Environment Configure Asterisk for SiSky Manage SiSky Software WWW yeastar com Page 8 e e i 4 Yeastar SiSky 2 0 User Manual Installing SiSky Software This section shows how to install SiSky software on the PC 1 Download Install software from website http www yeastar com And Double Click to Start Installation Process 2 A Welcome to the SiSky I nstallation screen will come up Click Next to continue See Figure 1 Ja Installing SiSky Enterprise Edition E Welcome to the SiSky Enterprise Edition Installation This setup program will install SiSky Enterprise Edition on your computer Click Exit if you do not want to install this application Click Next ta continue the installation WARMING This program is protected by international copyright law and treaties Unauthorized reproduction ar distribution of this program or any portion of it may result in severe civil and criminal penalties and will be prosecuted ta the maximum extent of the law Figure 1 3 Read through the software License Agreement select agree with the above terms and conditions and then click Next to continue See Figure 2 WWW yeastar com Page 9 6 Yeastar SiSky 2 0 User Manual E JS Installing Sisky Enterprise Edition License Agreement To proceed with the installation you must accept this License Agreement Please read it carefully Entering inta this Agreement Sisky EE Thi
31. bouned Skip calls Mme 00 00 00 a Password Number of skypein Calls 0 Minutes 00 00 00 Eg Legout Link 4 Yea tar Copinghl 2007 TEASER LECHNOLCOSY Figure 67 www yeastar com Page 65 e 4 Yeastar SiSky 2 0 User Manual 9 11 System Global and Alert Setting please refer to 7 2 General Setting Sounds Setting please refer to 7 3 Sounds Setting EES Enterprise Edition Ficrasult Derek Explorer EE l j jol sl ie Edt yew Favorites od tep Ar Que C 1x 2 7p po seach 7 Fame EI fe IEL 23 Adress etp lf Lz7 0 0 1 009 fen reme Er ame phprusartypesDsusernames admin Be mp zh SiSky Extend Your IP PBX to the Skype world eh Meme eg Email 2 Welcome Admin Be Pon System Setting e User Global i Attendant Delete Skype history automatically C yes D Ho Ww Phonebook Max Concurrent Calls i Ek Dial Rule A Utility Alert me Call Log bined SkypeOut call when Credit less than etang ra rah 6 gjg Statistics 0 dented a o EP System SEI Ki Passware Sounds Logout Automatic Attendant Incoming Call fram Extension only Susie an halz Link Sound fnr serand dial C dom Call l sound for call failed welle Sound far Rusy signal i Sound lor insullicient SkypeOut Credit 4 B Yeastar Eman Copyright 2007 YEASTAR TECHNOLOGY E Done II 1 MB intere a lt Figure 68 gt 9 12 Password You can change the password
32. choose those kinds of codec and make the priority as in Figure 29 If you are using Asterisk based IP PBX the default Codec can meet the requirements well If your IP PBX insists on G 729 or G 723 1 please make sure you have got the license before using it WWW yeastar com Page 30 Le 4 Yeastar SiSky 2 0 User Manual Configure Asterisk for SiSky If your IPPBX is basd on Asterisk please refer to this chapter to configure Asterisk for SiSky If your Asterisk is freePBX installed please refer to chapter 8 1 and 8 3 or chapter 8 2 and 8 4 8 1 How to Create SIP Trunk for SiSky with freePBX 8 2 How to Create SIP Trunk for SiSky without freePBX 8 3 How to Create SIP Extension for SiSky with freePBX 8 4 How to Create SIP Extension for SiSky without freePBX 8 1 How to Create SIP Trunk for SiSky with freePBX Asterisk freePBX or Trixbox 8 1 1 Add SIP Trunk Open freePBX gt Setup gt Trunks gt Add SIP Trunk 8 1 1 a Make Outgoing Settings as shown on Figure 30 Outgoing Settings Trunk Name sip trunk 801 FEER Letails canreimnmvite no conrtext tfrom trunk fromdomain 192 168 5 G3 fromuser 901 host 192 166 5 6 insecure very secret 901 tyvpe tfriend username 901 lt Figure 30 gt Note 1 Trunk Name You can write willfully except empty it 2 fromdomian and host You must write the IP address or domain of SiSky Server 3 fromuser and username They must be sip id 4 secret It s the password
33. e 63 Le 4 Yeastar SiSky 2 0 User Manual 9 9 Viewing Call Log Administrators can view all users call log Call Log captures all call details calling time caller callee number nick name call type call duration rate per minute and total price The SkypeOut calling rate is not dependant on from where the call is made only to where it is made For your convenience to check on rates the calling rates are obtained from Skype However keep in mind the followings 1 The SkypeOut rates and charges are in the same currency setting as when SkypeOut credits are purchased If you change the currency setting the rates and charges for the future calls will be changed to the new currency setting but those before adjustment on the call log will show the prvious currency setting 2 SkypeOut credit is on minute 3 The call duration of Call Log is generated from the Skype client unit 4 The SkypeOut duration record from the client unit might be 3 5 seconds different from the Skype server There might be one minute charge difference Use the charge from the Skype server for the final charges E iky Enterprise Eilio Flicrasoll Internet Explerer d wll xl Ele Edt wew Fuendtes Tons Help AY Qe C3 Z fp Ale vorm 200 2 MJ A SiSky Extend Your IP PBX to the Skype world igh Home uj E mail Port Call Log User Date 207 s 12 s d Jseri PIN a e Call Type 4 Tont fem pages display Current cispivy
34. e Wizard please ensure the Skype has a mt been started or else the Wizard will not be used 4 9 Yeastar Lopwnpbnt E 2007 TEASTAR TECHN OLCGCGY lt Figure 59 gt Step 1 Get Skype Contacts Click Get Contacts as shown on Figure 60 www yeastar com Page 59 L Ze Yeastar SiSky 2 0 User Manual iei x E http 127 0 0 1 8080 SiSky Enterprise Edition SIP to Skype Gateway Microsoft Internet Explorer Step 1 Get Skype Conatcts Skype Name Get Contacts Copyright amp 2007 YEASTAR TECHNOLOGY s TL Done i am am E e Internet Z lt Figure 60 gt On initial use the window A web page is attempting to use Skype contact management will appear Click either the first or the second options to allow this site to use Skype contact management Then click OK to save the settings www yeastar com Page 60 Le 4 Yeastar SiSky 2 0 User Manual fS Skype for Internet Explorer BETA A web page is attempting to use Skype contact management A web page at 127 0 0 1 wants bo use Skype contact management to create and manage contacts and contact groups Allow this site to use Skype contact management Ce Allow this site to use Skype contact management but ask again in the Future Do not allow this site to use Skype contact management Cancel lt Figure 61 gt Your Skype contacts will show up in the column Get Skype Contacts click Next to next step
35. ee Guer Oba Si Sky Extend Your IP PBX to the Skype world Welcome Admin Be Pon Public Contacts VS User Show 10 tems per pee g Altendant E Totar 4 kema peys gogo Current dispimy 1 page WwW Phonebook r E her SkyvypelD Plhione Cell Phone Hickname E mail a Dial Rule C 123 grho123 Skype Test l 3133 002559253023207 NI Utility Cc ms gee yeastar Sales Q uBG1392UU270z25 Sales Salasiiyeastar com me Call Log C Jug Yeastar supagi DOGS LS Se 0S JA A SUD ports suppaortdyeastar cam Ais Statisties 2 M System ie Password Legout Link Be 4 B Yeastar Copyright amp 2007 YEASTAR TECHNOLOGY P Fl Mee I T FT Wier lt Figure 55 gt www yeastar com Page 54 J Ze Yeastar SiSky 2 0 User Manual I Sisky Enterprise Edition Flores geseet Explorer jaj Home m E mail Welcome admin Pot Add Contact User Altendant Sneed Dial Eey Phonebook Skype ID Phone Sirknamnm Dial Rule E mail Utility Class Lg Call Log Cell Phone Ma Telephone Na peso NNNM Eiatlstles TETTE P TM EEUU E SRL i Comes e uUmPm amp cewucut amp e System Password aos is Legout eo B a ight 2007 TEASTAR TECHNOLOGY 4 9 Yeastar ach lt Figure 56 gt E 0 www yeastar com Page 55 Le 4 Veastar SiSky 2 0 User Manual 9 7 Dial Rule Making calls through Skype one have to conform to the Skype dialing scheme as well as calling through
36. ee the wizard will nat be uzed 4 9 Yeastar Lopynght 2007 YEASGIABR ELAN LEN El Done du Mb Interet 2 lt Figure 58 gt www yeastar com Page 58 4 Yeastar SiSky 2 0 User Manual 9 8 2 Importing Skype Contacts The function can be used to import all Skype contacts in this Server to phonebook As an administrator it will import to public contacts Make sure the Skype in this PC had already log you in enable Already login Skype in this PC then click Start to import contacts The wizard will search through your Skype and import the Speed Dial contacts and friends to the phonebook See Figure 59 i SiSky Enterprise Edition Microsoft Internet Explorer well x Ele Edt yew Fuentes Tools Heip Li Qe O xl 2 5 Asan ianh 2 8 Http Lr OU Le enjTraee Frame pho SAT ky pak a username SiSky Jo wwe aj Hams E mail Extend Your IP PBX to the Skype world Wweloo p Admin Bae Port Utility ex User Backup a Aiigndant Backup user accounts yon wackup phonebook A E ee Backup rall lag Date Li User Ek Dial Rule CA Utility LL Wi Call Log Restore Restore user accounts Er Slatistics Restore phonebook E My System Bil Ki Password Leguut Import skype Contacts 1 Ini Fe Already agin Skype in this da Thus wizard will ard rouh your Skype and help pou mert the Speed Oial and friends to the phonebook Note Before you proceed th
37. en callee is busy 7 3 6 Sound for insufficient SkypeOut Credit Caller will hear this prompt voice when making SkypeOut Call but the Credit less than an appointed amount Please refer to chapter 7 2 3 WWW yeastar com Page 27 D 4 Yeastar SiSky 2 0 User Manual 7 4 Net Setting Figure 27 If the IPPBX that SiSky works with is based on Asterisk enable it if not disenable it Use STUN Server for SIP Extensions Local Port and RTP Port are for SIP Please don t change it generally www yeastar com Page 28 a P 4 Yeastar SiSky 2 0 User Manual 7 5 Database Setting Sisky Options x General Sounds Met Database Audio IF SiS ku IS running on malti servers and this set IS non primary server please connect to primary server and enter its IP Prima Servers IE Zannect Test Backup the local data Restore the local data lt Figure 28 gt 1 If you have no need of cascade connecting multiple SiSky Servers please don t enable Connect to Primary Server 2 Backup and Restore the data in this PC www yeastar com Page 29 a P 4 Yeastar SiSky 2 0 User Manual 7 6 Audio Setting General Sounds Met Database udio Codec preferences Codec Name 3 711 U Law Codec 3 711 4 Law Codec 35M 6 10 Codec Down Default want to use the below Codec and got its licence already amp G 7231 Codec Figure 29 For the compatibility with your IP PBX we
38. endant Incoming Call ram Extension only defaut E Music on hold defaut ES Sound for second dial Outgoing Call defaut il Sound for call failed defaut E Sound for busy signal deal Ex Sound for insufficient Dkupelut Credit defaut E Figure 26 WWW yeastar com Page 26 J 4 Yeastar SiSky 2 0 User Manual 7 3 1 Automatic Attendant When there is a Skype incoming call from Extension port SiSky will display the auto attendant and guide the caller to the dedicated extensions SiSky has default auto attendant If you want to customize it please make reference to Appendix A 7 3 2 Music on Hold When there is a Skype incoming call from Trunk port SiSky will ring the trunk normally and display the music on hold until the trunk picked up SiSky has default music If you want to customize it please use the tool Cool Edit to transfer the music format into required WAV format PCM 8000Hz 16Bit Mono 7 3 3 Sound for Second Dial If you make an Outgoing call from Extension port after you only dialing Extension number to reach this port in first time you will hear this sound that guide you to continue dialing number SiSky has default sound Dial Tone If you want to customize it please make reference to Appendix A 7 3 4 Sound for call failed Caller will hear this prompt sound when incoming or outgoing call is failed 7 3 5 Sound for busy signal Caller will hear this prompt sound wh
39. ered Fieosatered Registered Registered Registered Registerad Connected Connected Skype ID venastar bl yikes tar bile yaslar BIL vaatia bla yeoster EIS wveastar EE yasa bl y e amp tt r bg rires ter SU barlar SZ Ready Cell CallerfCallee Yes Wis iens Tes Yes Yes erg TES op lt Figure 46 gt If you are not operating in SiSky Server please open the 8080 port of SiSky Server through IE browser For example if the IP address of SiSky Server is 192 168 0 101 then you can type in http 192 168 0 101 8080 in the IE address bar www yeastar com Page 42 4 Yeastar SiSky 2 0 User Manual 9 2 Administrator Logging in Open the SiSky user login page Input your username and password to gain access Use the default administrator username admin and the default password password to login System has three languages for choose English Simplified Chinese and Traditional Chinese E SiSky Enterprise Edition SIP to Skype Gateway Microsoft Internet Explorer File Edit view Favorites Tools Help Back gt x EN A r Search Favorites vat e Pi 2h SiSky SIP to Skype Gateway Version 2 0 0 1 User Login Username Password Language English Login Feset If you can t access to nest page dich herelfor help St d f Il Mmm Z Figure 47 If the next page is abnormal after you login that mainly because o
40. f the safety setting of IE browser Click here link on this page and follow the guides to restore the normal page WWW yeastar com Page 43 Le 4 Yeastar SiSky 2 0 User Manual 9 3 Port Status and Management 9 3 1 Timely display the status of every port E ELH bolero Edim ii rus ali Intermet Explorer Fin gdt view Favorites Tons Hen a amp Fita iz DD 2 en rim t rrr p eer ye On pr rpm dni Es od a SiSky Extend Your IP PBX to the Skype world ei Home Emani Welcome Admin bo Pon Port List ay Liser P yn SIP Mode SIF Account SIF Status Skype LL Skype Statue Skype Credit E Attendant amp 1 Extenson 501 j reastar 601 ES I Fhaonebook K A Ewitensinn Si 1 F5 Ek Dial Rule e 3 j a Ex A Utility d Fwtensinn hs Registered pastar Ei F e AL t d Star ES Wis Call Log es In ETE Stntizticn e Ly tenis GD 4 shar ES i System W i x eu T r ES ie Password e 10 j var Sig E Logout nk hi B Yeastar Copynghl amp SUDI TEASTAR TECHNOLOGY Gone E p reenen lt Figure 48 gt 9 3 2 Managing Port s Settings see Figure 49 e SIP Setting Firstly choose the working mode for this port If enable Work as Asterisk IPPBX s Extension please enter the SIP Extension information and configure the corresponding SIP Extension on Asterisk IPPBX If enable Work as Asterisk IPPBX s Trunk please configure the SIP Trunk information and configure the SIP Trunk on Asterisk IPPBX e
41. here www yeastar com Page 66 4 Yeastar SiSky 2 0 User Manual 9 13 Logging In As Standard Users 9 13 1 Logging In Once the administrator enables the multi user module and adds a user the user can ask the administrator for his her own PIN Username and password to log in to WEB interface as below Figure 69 E Sisky Enterprise Ediliun SIP La Skype Galeway Mi rusul Inbernel Explorer D x Ele gdt view Fuertes Jos Help a Om O AAA se deren el 23 75 E 18 S Ejo uec Le SIP ta Skype Gateway A A Wersion 2 0 User Login Username 10255 Password a Language English Login Reset If you can t access to next page clickierelfor help Copyright amp 2007 vVaaSrar Tecbaologg Co Ltd All rights reserved l Figure 69 If the next page is abnormal after you login that mainly because of the safety setting of IE browser Click here on this page follow the guides to restore the normal page 9 13 2 Phonebook Click Phonebook to view the public contacts list A standard user can only iew the information b annot modify or delete entrie ne Figure 70 WWW yeastar com Page 67 W 49 Yeastar SiSky 2 0 User Manual Da Bl doom Oo LUE k AN E mail Sis y Extend Your IP PBX to the Skype world Welcome 20255 VA Phonebook 4 lt Dia Rute Public Contacts Fublia Cortaois Privaie Contaciz M Utility She 10 Brema per page He Call Lag Tnt amp bema
42. ide Duration The duration of speaking WWW yeastar com Page 22 So 4 Veastar SiSky 2 0 User Manual Building SiSky Operating Environment 7 1 Port Settings Sky fol erg Ed ta SIP Skype Galeway Mo SIF Type Gen _ Skype ID Reedy Call Caller Callee Estancia yeastar bil as Extensi n wither Biz YES Extension Stee RIA Extension p Bear BUS gt Extension Lu baier bb Extension Baier By Extension baier EIS Extension egenen baier BI Extension yeasiar S02 iB Tour BESI cl mol A g dota ind ek Figure 22 Double click on the port or Click the Setting on the popup menu to make configuration for this port www yeastar com Page 23 d P 4 Yeastar SiSky 2 0 User Manual Port 1 Setting E xj SIP Setting User ID Soi Password oon SIP Proxy i92468 5510 5060 SIP Domain 192 168 5 10 Asterisk IPPBX Server IP Expire Time 1500 C works as Asterisk IPPBX s Trunk Password Cancel lt Figure 23 gt SIP Setting Firstly choose the working mode for this port If enable Work as Asterisk IPPBX s Extension please enter the SIP Extension information and configure the corresponding SIP Extension on Asterisk IPPBX If enable Work as Asterisk IPPBX s Trunk please configure the SIP Trunk information and configure the SIP Trunk on Asterisk IPPBX www yeastar com Page 24 D 4 Yeastar SiSky 2 0 User Manual 7 2 General Setting Click the Option tab in SiSky interf
43. ions conf file we make configuration as Figure 40 WWW yeastar com Page 36 gt Yeastar SiSky 2 0 User Manual from internal i Era Laa EE TEN eS peene SE E EA ga a WEB TEN Eus mn NB SIBI nn 7 Ln Hangup a A bad el lt Figure 40 gt Note a Change the from internal into the context value when you configuring extension b Replace 7 with the prefix you want to dial c Replace sip trunk 901 and sip trunk 902 to sip trunk SIP ID you want d The ringing time is 30 seconds you can modify it if you want e If you want to add sip trunk please make it above exten gt 7 n Hangup For example we want to add sip trunk 903 as Figue 41 froam internal exten gt 7 1 Dial SIP EXTEN 1 sip trunk 9 01 30 r xten gt 7 n Dial SIP St EXTEN 1jlHsip trunk 902z 30 r xten gt 7 n Dial SIP s EXTEN 1 sip trunk 903 30 r ext 7 Lh Hangup INSERT lt Figure 41 gt 8 2 3 Configure Inbound Routes Here you can configure the detination of inbound routes For example we congifure the calls from trunk 901 to 5001 extension and calls from trunk 902 to 5002 extension Please configure them on extensions conf file froam trunk exten gt GO1 1 Dial SIP 5001 xten gt 901 n Hangup xten gt 902 1 Dial SIF 5002 xten gt BS z n Hangup Figure 42 Note You should change the 901 and 902 to the SIP ID when configuring SIP Trunk and replace the routes destination SIP 5001 and SIP 5002 as your own
44. ishing and finding the newly imported name on Public Contacts as Figure 63 When finished a message window will appear as Figure 64 Click the Finish button to close www yeastar com Page 62 O Ze Yeastar SiSky 2 0 User Manual E http 127 0 0 1 8080 en configure close php Microsoft Internet Explorer Finish Succeed in importing Please check the detail on Private Phonebook Copyright amp 2007 YEASTAR TECHNOLOGY zl C ea tvernet lt Figure 64 gt J Sisky Enterprise Edition Microsoll al erek Explearer i l JE X Bie Edit yew Fqendtes Tools Heip ar Que gt ix 2 fp serch 7 neger ie We 90 A Ageress L rose 2 0 0 Luau fen Erameiframe phosusertypesUE username dein amp SiSky Extend Your IP PBX to the Skype world igh Meme uj Emel Welcome admin b Pon Public Contacts VS User Show 10 tema per page Aitendant si Tokek kema pages diaplyy Current dispiny 1 page WwW Phonebook z E key SkypelDp Plhane Cell Phone Nickname E mail oa Rute 1 echo123 Skype Test P yeastar oe Cail Log 4 e si 333 gob5p5225203309 BBA vios Lor sob 0038137950057025 Swale abis ay eas ar conem Aii Statistics m 399 yeastar Support 00615960203407 Supports Supporti yeastar com En System ib Fasawerd Logout Link R 4 a Yea star Gaepyrighnt amp 2007 YEA amp STAR TEGHNOWOGY ME Done iere E Figure 65 WWW yeastar com Pag
45. isk IPPBX s Trunk or Extension The usages are little different 10 2 1 Usages of Working as PBX s Trunk See program 2 Skypel Skype2 Trunk Access Trunk Access Code is 86 SiS ky Code is 85 PBX Telephone Telephone Ext 501 Ext 502 lt Program 2 gt On the above demonstrated environment 10 2 1 1 Dialing SkypeOut Call If the user of Ext 501 wants to make call 001312567234 through SkypeOut Under Non multiuser Mode Through Skypel Pick up gt 85 001312567234 Under Multi user Mode User s PIN is 20255 Through Skypel Pick up gt 85 20255 hearing sound for second dial gt 001312567234 Or Pick up gt 85 20255 001312567234 10 2 1 2 Dialing Skype ID Call If the user of Ext Tel 501 wants to dial Skype ID yeastar support WWW yeastar com Page 74 8 2 i 4 Veastar SiSky 2 0 User Manual Under Non multiuser Mode The speed dial number of ID yeastar support in Public Phonebook is 999 Through Skype 1 Pick up gt 85 999 Under Multi user Mode User s PIN is 20255 1 The speed dial number of ID yeastar support in Private Phonebook is 999 Through Skype 1 Pick up gt 85 20255 hearing sound for second dial gt 999 Or Pick up gt 85 20255 999 2 The speed dial number of ID yeastar support in Public Phonebook is 999 Through Skype 1 Pick up gt 85 20255 hearing sound for second dial 259992 Or Pick up gt 85 20255 999 Or Pick up gt 85 999
46. ivate phonebook e Optional Multi User mode feature allows every user to create his own private contacts e Play the auto attendant for Skype incoming call and forward it to extension or Skype e Call Log amp Call Statistics e Database sharable among cascade connection of SiSky Servers e Backup and restore functions of database 1 2 Features e Supports 30 Skype trunks concurrent calls on one computer e Supports cascade connection of multiple computers to unlimited extend Skype trunks e Builds enterprise branch communications network through Skype with optimal design e Company Skype ID add the effective voice trunk to Internet e Automatically finds idle trunk to transfer Skype Incoming calls e Automatically finds idle trunk to make Skype Outgoing calls e Delivers Skype functionality into enterprise extension system e Enable customized Speed dial or PSTN matchable dialing plan e Sets a dedicated phone extension to ring for Skype incoming call e Multi User Mode allows users to create and manage their own contacts e Utility allows every user to export his personal Skype contacts into his private phonebook e Noise reduction echo cancellation and compensation for losing packet techniques ensure the excellent voice quality 1 3 New Functions on 2 0 version Followings are the newly added functions on 2 0 version e Extend trunks from 16 up to 30 on one computer e Add SIP Server into SiSky SiSky can work as Asterisk IP
47. ll SiSky 2 The next prompt window will guide you to Close the current running SiSky program first Choose Stop to abandon uninstallation Cancel to continue the uninstallation program 3 The Uninstallation process will delete the SiSky files from your computer When the uninstallation process is complete the Uninstall Finished screen will pop up Click Finish button Method 2 1 Go to the Window s Start menu and open the Control Panel 2 Go to the Add or Remove Programs which will open a new window with a list of software programs installed on the computer Scroll down to SiSky and click Change Remove button WWW yeastar com Page 80 iS P 4 Yeastar SiSky 2 0 User Manual Appendix A Customizing WAV Format Auto Attendant Here users can customize a WAV file through Windows accessories recorder or through other software to finish the format like CoolEdit WAV Format 8 000 kHz 16 Bit mono Step Start menu Program Attachment gt Entertainment gt Recorder 1 Record the prompt message file MES File Edit Effects Help Positions Length OU sec OU sec d Lat gt 3 e e Figure 77 2 Save it As 3 Sound Sound Recorder fo X File Edit Effects Help Length 12 09 sec Mew Open Save Revert Properties Exit lt Figure 78 gt 3 Change the format click the button as Figure 79 www yeastar com Page 81 W Ze Yeastar SiSky 2 0
48. of sip id WWW yeastar com Page 31 P e 449 Yeastar SiSky 2 0 User Manual 5 Please keep the rest entries no change 8 1 1 b Registration configuration as sip id secret Q sip sever ip gt lt sip id in which sip sever ip can be domain name as shown on Figure 31 Registration Register String d DUT ga TER S A submit Changes lt Figure 31 gt On the above example SIP ID 901 Password 901 SiSky Server IP 192 168 5 8 8 1 1 c Click Submit Changes and then click Apply Configuration Changes tab 8 1 2 Configure Outbound Routes Click Outbound Routes Add Route Dial Patterns Clean amp Remove duplicates Dial patterns wizards pick one v Trunk Sequence calF sip trunk SU ze submit Changes Figure 32 Note 1 the prefix is 7 digits you can change it as your own will 2 If you set multiple sip trunks on Trunk Sequence and asterisk can t find the idle trunk when you dialing out you need to modify the extension conf file WWW yeastar com Page 32 2 P 4 Yeastar SiSky 2 0 User Manual Open extensions conf please delete the two lines on macro dialout trunk exten gt s BUSY 1 NoOp Dial failed due to trunk reporting BUSY giving up and exten gt s BUSY 2 Busy 20 See Figure 33 gt s nichanfull Noopimax channels used up ct FS gt S BUSY 1 NoOp Dial failed due to trunk reporting BUSY giving up gt S BUSY z Busy 20 UU iD Im ct rm
49. one Number E 2305 Phar Nurnber D yaa skype ID Dial Rule Utility Call Leg Sialiatics Other Transfering Syslum E Lnable others except that on the transferring list Thr digits nf extension Passware uPE amp ccucuWmr Logout Copyright 2007 YEASTAR TECHNOLOGY o j Yeastar lt Figure 54 gt www yeastar com Page 52 Le 4 Veastar SiSky 2 0 User Manual 9 6 Phonebook Click Phonebook in the left panel to check all the public contacts Figure 55 As an administrator you can manage adding or deleting the public contacts 9 6 1 Adding Public Contact Click the Add Contact button as shown Figure 55 to add a new public contact Please input the required information such as Speed Dial Key and Skype ID Phone The other information is optional Click Save to save the settings Please refer chapter 9 8 2 to Import Skype Contacts to public Phonebook Note If you want to add a regular phone number input the number into Skype ID Phone field in the following SkypeOut format 00 country code area code local phone number or 00 country code mobile phone number 9 6 2 Deleting Public Contact Select the checkbox next to the contact you want to delete click the Delete Contact button to delete the entry www yeastar com Page 53 8 Ze Yeastar SiSky 2 0 User Manual J GT Enterprise Elke Flicrasall Imlerrel Explorer e 2 5 3 Address L hetp HE27 0 0 13 099 en Te sme fr
50. ound for second dial gt 999 4 Or Pick up 2505 999 WWW yeastar com Page 76 e 4 Yeastar SiSky 2 0 User Manual 10 3 Usages of Website Click to Call SkypeMe amp SkypeIn Using SiSky you can make a Company Skype ID through two ways apply an ID and public it on website directly as shown on figure 74 or apply an SkypeIn number as Company Skype ID and then clients can make call to company through web directly and multiple concurrent calls are acceptable 10 3 1 Showing Company Skype ID as SkypeMe on Website It allows visitors to call the company directly through SkypeMe button Jh Skype yaleway Aslerisk Skype SIP gateway Skype Exchange Skype pls TOMG00 50P Lu Skype subulion Microsoft Lem p well x Ule Gd wew Favors Tods Help EY Qu O A A A swe IR CM RCM E Address Le Hpo RN Man D EI ce Unks gt Lar r Enterprise Communication i W 8 Yeastar Products solutions Oownload Support Figure 74 Step 1 Allow online status to be shown on the website Log in Skype on Company Skype ID yeastar 301 e Click Tools gt Options on menu as Figure 75 e Click on checkbox Allow my status to be shown on web as Figure 76 e Save settings Step 2 Public SkypeMe button on the website Please add the following html code on the relevant position of the web a href skype Skypel call img src http mystatus skype com smallclassic Skypel style border none width 114 height
51. own private phonebook after logging in WEB See details on chapter 9 13 Logging In As Standard Users User needs to enter his her own PIN number when making calls 9 4 1 Adding Users Click Users in the left panel The required fields are PIN and password User should use the assigned unique PIN and password to login WEB and manage his own private phonebook And the PIN will be identified when making calls E amp isky Enterprise Edition Flicresall Intermel Explorer Ele Edt view Feites Tools Heh ar Que E ix Z Cu sex erem ice Mc IRA 3 Extend Your IP PBX to the Skype world kaji Home wb Eman SS Admin b Pori Add Useri PIN e User SS ees User PIS Ek Dial Rule Contirm Password Hirknamr EE 3 E Ext Mo wS Call Log Cell Phone Nu aaa Statisties Skype In Comment d ppm Mote Usermanret PIN must be digis ie Password KH KC Logout ink oe B Yeastar Copyright 2007 YEASTAR TECHNOLOGY 4 4 Done E Intreret E Figure 50 9 4 2 Deleting User Select the checkbox next to the user PIN you want to delete click the Delete User button to delete the user WWW yeastar com Page 47 8 Ze Yeastar SiSky 2 0 User Manual J GT Enterprise Elke Flicrasall Intermel Explorer Adeeess herp L27 0 0 1 AMAN amp nJfe sme Frame phprusertvpe Si Sky Extend Your IP PBX to the Skype world jaji Home y E mail Welcome Admin V User PIN Lis
52. p conf 8 2 1 a On general you should register your own SIP ID register SIP ID gt lt SECRET gt lt SIP SEVER IP gt SIP ID On Figure 36 we register two SIP IDs Te IT E ena F cn 1 r 9ni 9018192 1868 5 35 5 cupa IT regist P IT La LA wi IT conrtext default Default context for incoming calls lt Figure 36 gt You need to replace 901 902 and 192 168 5 35 with your own SIP IDs and SiSky Server IP 8 2 1 b On file tail part SIP ID configuration sip_trunk_SIP ID username SIP ID type friend secret SIP ID SECRET nat yes insecure very host SEVER IP ADRESS fromuser SIP ID fromdomain SEVER IP ADRESS dtmfmode rfc2833 context from trunk canreinvite yes www yeastar com Page 34 Yeastar SiSky 2 0 User Manual qualify yes disallow all allow ulaw allow alaw allow gsm allow2g729 allow ilbc You could add coding according to your own requires The format is allow coding On our example the SIP IDs are 901 and 902 host IP is 192 168 5 35 SiSky Server IP so we fill in as the Figure 37 sip trunk 901 usernarmse 53ni conrtext trom trunk cCanreimvite yezs qualify vezs disallow all allow csm allow ulaw allow alaw allow gq7zH9 allow ilhc sip trunk 9042 usernamese ct Lei vpe friend i IT LA EN fromuser 902 fromdomain a192 165 5 355 host 192 150 5135 dtmtmode rfcza833 context rfrrom trunk canreimvite yes qualify ves di
53. re you start using SiSky login to the Web Management console to configure your phonebook and add your Skype contacts and speed dial key 6 Q Why can t I make SkypeOut calls A Main reasons are 1 have not purchased SkypeOut credit for the relevant trunk s Skype ID 2 dialed telephone numbers in error SkypeOut format the right format is 00 country code area code telephone number or mobile phone number 3 the administrator has enabled the Port Password for this trunk If you encounter any other problems about our products please contact us or view in the following way http www yeastar com support fagsisky asp Thank you for using SiSky We value your comments and concerns WWW yeastar com Page 84
54. s End User License Agreement constitutes a valid and binding agreement between Yeastar s SiSky software Software and You as a user for the use of the Software Article 1 License and Restrictions 1 1 License Subject to the terms of this Agreement Yeastar hereby grants You a limited personal or company non commercial non exclusive non sublicensable non assignable non free of charge license to download install and use the Yeastar Software on Your computer M I agree with the above terms and conditions Back lt Figure 2 gt 4 An Readme info window will appear Click Next to continue da Installing SiSky Enterprise Edition Readme Please read the following information SiSky Enterprise Edition is a software that generates Max 30 ports Skype trunk for Asterisk After add Skype trunks for your Asterisk you can take full advantage of the largest free VoIP in the world to communicate and collaborate with clients and partners easily efficiently and economically SiSky is a shareware not need hardware support you can try it freely When you want to get license click menu Help gt Register Now Once installed there will be a shortcut of SiSky EE on the desktop Double click it and begins to run lt Figure 3 gt 5 The Destination folder window will offer you the option where you would like SiSky to be stored on your computer Click Next to continue www yeastar com Page 10 2 gt Yeast
55. sallow all allow cgasm allow ula allow alaw allow gq7z9 allow ilhc Figure 37 8 2 1 c Check whether your sip trunk is registered successfully WWW yeastar com Page 35 9 4 Yeastar SiSky 2 0 User Manual If asterisk unstarted please start it and executive command on asterisk console sip show registry If asterisk started please restart it and executive command on asterisk console sip show registry You will see the output similar as Figure 38 linux CLI gt sip show registry Host EE Refresh State Reg Time at 105 Registered Fri 14 Dec 2007 10 23 11 301 lila Registered Fri 14 Dec 2007 10 23 11 linux LL IH lt Figure 38 gt If the state is not registered you have to check the information on Figure 37 8 2 2 Configure Outbound Routes It needs extension phone for dialing out Here we use SIP extension you can use zap iax2 as well 109 p BE PE secret 109 record out Adhac record in Adhoc qualify yes port 5060 mailhox 21i 05 bdewvic host dynamic dtmtmode rtcez833 dial 3IP i us contextgbErom internal canr einvite no calleridsdewice lt 109 gt disallow all allow ulaw allow alaw allow g7z9 GS ret d Figure 39 a The value of context is from internal so on extensions conf file it must have the dial rule of this context b Here we set that if dial the numbers begin by 7 should use this two sip trunks You can replace the prefix 7 according to your own requires On extens
56. se refer to Figure 81 You can make a SkypeMe button on the web or email and allow visitors to view the online status so as to click the button to call the relevant Skype account Figure 81 gt 6 Q How can set my Skype status always Online A You need to do nothing for it SiSky will set it for you automatically and Skype of all trunks will be kept Online status always WWW yeastar com Page 83 Le 4 Veastar SiSky 2 0 User Manual B SiSky Issues 1 Q How many Skype trunks can be installed in one PC A You can install 30 Skype trunks and let them all in calls at the same time But you should make sure that the PC meets the corresponding requirement 2 Q How can do if need more than 30 Skype trunks A There s no limitness of SiSky trunks You can install SiSky in more than one computer and link them together trunks will be sharable among computers 3 Q Why the Skype can t be started automatically when running SiSky Installation Wizard A Main reasons maybe are 1 this PC is Domain Controller 2 this PC has minimum password length requirement no zero 3 Services in the Manage and Applications the Secondary Logon service haven t been started 4 Q What is the function of the one DOS program that launches after completing the installation of SiSky software A The DOS program is used for Web SQL services DO not close it 5 Q Why can t I call my Skype contacts from the extension A Befo
57. t LR User User Mode wy Attendant TE Enable Multi user Mode C Disable Multi user Mode ae VA Phonebook Dial Rule EI Show LUTE Brema per page NI utility IBAE 1 tems I pes diay Current display 1 page v Call Log E PIN Fut Mn Nickname Cell Phone Skypelb Comments Ais Statistics H 20255 SOU 1 Hsport L RS System ie Password Legout Link 4 Yeastar Copyright 2007 YEASTAR TECHNOLOGY 7 zi We fe ee lt Figure 51 gt www yeastar com Page 48 Le 4 Veastar SiSky 2 0 User Manual 9 5 Managing Automatic Attendant Auto Attendant is only effect to Extension port When there s incoming call from Extension port SiSky will play the auto attendant first configured as chapter 7 3 1 and transfer call to destination extension according to the caller s the second dialing DTMF This part will introduce the rules of transferring 9 5 1 Transferring List 9 5 1 1 Adding Transferring Entry Click Add Item to enter Figure 53 Type the destination number DTMF corresponding extension number and the extension s type either phone number or Skype ID For example on the Auto Attendant dial 1 to find sales dial 2 to find support and dial O to operator I set 1 on DTMF and its extension is 8309 and the extension s type is Phone Number If the type is Skype ID the Skype account on user s PC will work as extension 9 5 1 2 Deleting Transferring Entry Select the checkbox next to the DTMF you want to delete
58. te SIP Extension for SiSky without freePBX 41 S Manage esIoKy SON Wale ee 42 9 1 Open SiSky Homepage ENNEN EEN EEN ENNEN nns 42 9 2 Administrator Logging Im 43 9 3 Port Status and Management 44 9 3 1 Timely display the status of every Dot 44 9 22 Managing POr S SettNGS ss aaa aa aa aaa aa aa aaa A A a aha AA MAA AA A du 44 9 4 User Management ss sesa cece eee eens nnns ha a aha a ann nnn 47 Sa 1 Adding NET 47 92 2 WSS NISL ee 47 9 5 Managing Automatic Attendant cece saanane nana eaaa naen eaaa 49 Gs DR FranS gell Le c 49 9 5 2 Enable others except that on the transferring list 51 www yeastar com Page 2 Le 49 Yeastar SiSky 2 0 User Manual Og FOC saa an aaa aaa an aaa Na a KANA ANAKAN 42 994 24 0 999 94809 0 9944 4 9 52 Dio PROD DOOR nac PI EE EE FEE DEED FEE PU EIS 53 9 6 1 Adding Public Contact iiio e oleo eee alea ae eee 53 9 6 2 Deleting Public Contact EEN n nmn rn 53 OF DIS RUlgim230920091201991129 0000912999299 00099999000 90099 999000 000090099009 009990944 56 9 8 Backing up amp Restoring ssesseessseeee nennen 58 9 8 1 Database Backup and Restore suasanane renane nana aranan ana rana 58 9 8 2 Importing Skype Contact 59 2 9 Viewing CaO HE 64 Sco VIGWIING SUALISUICS EE 65 S Il Sd ee ee 66 9 l2 PASS W Ol E 66 9 13 Logging In As Standard Users nnne 67 dg L3 I EOgOIDO WIN geet teeta cuenta enna uted LLLA LLLI ERI IE
59. tension y e amp tt r bg eg w Extension yasar BT rs 10 Extension sarar SZ es y intarinzn Card ior Astensk Figure 21 WWW yeastar com Page 21 2 e 4 Yeastar SiSky 2 0 User Manual Description of all SiSky items No 1 indicates failed initialization The port s SIP or Skype is not working properly 2 indicates succeeded initialization The port line is idle 3 indicates succeeded initialization The port is in service SI P Type 1 Extension This port work as Asterisk IPPBX s SIP Extension 2 Trunk This port work as Asterisk IPPBX s SIP Trunk SIP ID SIP Trunk ID or SIP Extension ID for this port Status 1 NULL Unsetup 2 Registering This port works as Asterisk IPPBX s SIP Extension It is trying to register in Asterisk IPPBX 3 Registered This port works as Asterisk IPPBX s SIP Extension It has registered in Asterisk IPPBX 4 Waiting This port works as Asterisk IPPBX s SIP Trunk It is waiting for the register from Asterisk IPPBX 5 Connected This port works as Asterisk IPPBX s SIP Trunk It has accepted the register from Asterisk IPPBX Skype ID Skype ID corresponds to the port number Ready 1 N A This port has no configured Skype yet 2 Yes The Skype is ready to use 3 No The Skype is unready maybe is logging in or offline Call 1 In Call in 2 Out Call out Caller Callee The telephone number or Skype ID of the other s
60. terisk IPPBX system SiSky is the best solution for you to connect PBX to the Skype world However Skype is mostly limited to personal usage In order to bring Skype Internet calls to an office environment Yeastar has succeed in developing the solution SiSky that saves the outstanding features of Skype flexibly and meets the enterprises requiremens of multiple trunks sharable and usable at anytime Attaching SiSky to the Asterisk IPPBX free call service will be available enterprises will communicate and collaborate with clients and partners easily efficiently and economically Za a ZS ME s SiSky i m SiSky Generate up to 30 Skype _ trunks for Asterisk IPPBX A A UN UN 1 1 Functions Website Click to Call Receive calls from website and SkypeIn number with multi trunk Interoffice Trunking Builds enterprise branch communications network through Skype with optimal design Skype Trunking e Skype Incoming Receive Skype calls from customers who are using Skype www yeastar com Page 4 Le 49 Yeastar SiSky 2 0 User Manual e Outgoing to Skype Make free calls to numerous Skype users by office phone e SkypeOut Provide trunks of making landline mobile calls Remote Extension Use Skype as Fixed Remote Extension e SiSky include a SIP Server it can work as Asterisk IPPBX s SIP Trunk or SIP Extension e Remote monitoring and managing by Web e Independent Phonebook Utility includes public amp pr
61. up SIP Extension in freePBX Set extension 501 as below User Extension 501 Display Name 501 Secret 501 dtmfmode rfc2833 WWW yeastar com Page 38 Le 4 Yeastar SiSky 2 0 User Manual freeP BH 2 2 1 on 192 168 510 Setup Tools Reports Panel Recordings Administrators Add SIP Extension Extensions General settings Outbound Routes Add Extension Trunks User Extension Display Name Extension Options Inbound Routes Direct DID DID Alert Info Outbound CID Emergency CID Device Options This device uses sip technology secret dtrnfmode r c2833 Fax Handling Fax Extension freePBX default v Figure 43 Apply Configuration Changes WWW yeastar com Page 39 Le 4 Yeastar SiSky 2 0 User Manual freeP BX 2 2 1 on 192 168 510 Setup Tools Reports Panel Recordings Apply Configuration Changes Administrators Add an Extension Extensions General Settings Flease select your Device below then click Submit Outbound Routes Device Trunks Inbound Routes Deyice Generic SIP Device y Subrit lt Figure 44 gt Set other extensions as same steps as setting extension 501 8 3 3 Apply Configuration Changes or restart Asterisk www yeastar com Page 40 2 e 4 Yeastar SiSky 2 0 User Manual 8 4 How to Create SIP Extension for SiSky without freePBX Following instructions are based on the example of 2 channels Create SIP account from 501
62. you install the software 1 Choose a computer with suitable configuration to run as the server Concurrent calls 3 5 6 8 9 15 23 Celeron P4 2 8G Intel Core Intel Core 2Intel Xeon PC CPU P4 2 66G 2 8G Dual Core Duo 1 86G Quad 2 4G 2 CPUs Requirement Memory 512M 1G 1G 2G 2G 2 Install OS Windows XP Professional SP2 or Windows Server 2003 SP2 3 Don t use the clone way to install the operating system of SiSky Server PC 4 Make sure SiSky Server PC designated for SiSky has a clean system with only anti virus installed 5 Make sure SiSky Server PC designated for SiSky has no Skype applications installed 6 Make sure SiSky Server PC has no SIP Server or SIP Softphone installed 7 Make sure SiSky Server PC designated for SiSky has no domain controller installed and the disable the password complexity 8 Make sure SiSky Server has a dedicated broadband access to ensure voice quality 9 Make sure to login on SiSky Server with an account that has administrator privileges 10 Please don t login SiSky server by Remote Desktop Connection but use VNC in case you need remote login SiSky server WWW yeastar com Page 9 4 Yeastar SiSky 2 0 User Manual Installation Procedure Below is SiSky installaton and configuration flow diagram that gives you an overview of all the steps required in installing SiSky SiSky Installation Flow Install SiSky Software Run SiSky Software Build SiSky Oper
63. your Skype and help you import rhe S5peecd LDral and friends to the phoneboaok Nole Biefnre you proceed the Wizard please ensure the Skype has been started or else the Wizard will Agt be used Copyright 2007 YEASTAR TECHNOLOGY 2 dE tone E net E Figure 73 9 13 5 Viewing Private Call Log 9 13 6 Profile You can change the login password here WWW yeastar com Page 1 2 e 4 Yeastar SiSky 2 0 User Manual Using SiSky Make three examples for the below typical applications e Connections between branch offices e Dialing SkypeOut or Calling Skype ID e Website Click to Call SkypeMe and receving Skypeln calls All the below demonstration are found on SiSky connected to IPPBX system All the telephone numbers are overed by in order to quick up the callout which is not necessary 10 1 Application of Branch Offices Connection Through different configuration SiSky port can work as Asterisk IPPBX s Trunk or Extension For example in Beijing branch SiSky port work as Extension and in Shanghai branch SiSky port work as Trunk as program 1 Skypel Skype4 Skype3 Pree ere errr errr rrr rer rer rr rrr rrr re rrr rrr rrr rrr rrr rr rrr rrr rr riers Creer errr rrr reer rere rrr reer er rere errr reer errr reer errr errr errr errr rrr rer irri errr rer ree SiSky Trunk Access Code 85 Trunk Access Code 86 Asterisk IPPBX Asterisk IPPBX

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