Classification Portal user guide
Contents
1. 4 The account contact should then receive a receipt by email from the Classification Branch for the payment 5 The updated balance will appear on the home page If a receipt is not received please contact accounts classification gov au ABOUT RESOURCES About resources This section contains additional information and links to assist users of the portal Please refer to this menu item for assistance2. AustralianClassification Feedback Contact Us ve Australian Government i Classification Portal PreProd 393 Classification Board Login Enter your username and password to log in Username Password Forgot your password If you have not set up an account you will need to register your account information with us Information for people with disabilities REGISTER YOUR ACCOUNT INFORMATION New users to the Classification portal can register their details by submitting a request for a new classification account Users must provide details of their e Business name and trading name also ABN information if they are registered for the GST e Business address details e Postal address details if different to business address and e Primary contact information an account contact who will receive emailed receipts for payments entered for the account When a new account request is submitted via the portal the user will receive a confirmation email to the email address listed in the contact information Users will also see a screen confirming that an account request has been registered Once processing of the account request is complete new users will receive an email with portal login information and can start accessing the portal FORGOTTEN PASSWORD Users will be prompted to enter their username email if they have forgotten their password and wish to have a new one sent to them The portal will only reset a pa
3. Deactivated applicants are listed in this section but cannot be selected for application requests Users can activate and deactivate applicants by selecting the applicant record they wish to change then by choosing activate v Activate or deactivate X Deactivate respectively Contacts Add a new contact Click on add contact and complete the mandatory details click save d save and the contact will appear in the list on the applicant details screen The contact will also be selectable when making a new application request Edit existing contacts click on the edit icon 5 and make changes to the name telephone numbers email addresses listed Changes are immediately applied Deactivate contact click on the view icon 3 and then select Edit Change the radio button for Is Active from yes to no 14ste ves no The contact will no longer be selectable when making a new application request Addresses Two types of addresses are available business and postal The postal address appears on any Classification certificates resulting from applications received that are attached to the applicant Addresses can be added by clicking on the Add Address Add Address ICON Changes can be made to the addresses by clicking on the edit icon 2 and saving the changes The changes are immediately available and will appear on any future Classification certificates created A
4. PO boxes or locked bags mandatory fields are marked with a red asterix Mandatory fields require users to provide information e g a name email address attachment document and cannot be left blank Users cannot submit forms where mandatory fields are left blank an error message with the blank fields will appear at the top of the screen to provide detail about where information was missed in the form users can request that an application be removed from the workflow for different reasons e g duplication of an application addition of extra content for a submitted application no longer want to receive a classification decision for the application Charges may apply depending on the stage of the workflow the application is in and the length of time the application has been in the workflow Please contact a Client Liaison Officer for more information ACCESSING THE PORTAL LOGIN PAGE You can access the classification portal from https portal classification gov au Existing users can log in to the portal by entering their username and password Existing users can request a password reset if they have forgotten their password a new password is emailed to the user if their email address is linked to a registered user New users can register account information so an account and portal access can be set up A link to accessibility information is available to users who use adaptive technology to access websites KIP TO CONTENT
5. PPLICATIONS Applications Users have two options in the applications menu new application or view applications VIEW APPLICATIONS View applications The view applications menu gives users information about application activity e g saved and active applications Saved applications Saved applications are applications that have been started and saved but not submitted to the Classification Board These applications can be edited or deleted by portal users before they are submitted to the Classification Board for validation Any applications that have been rejected by the branch also appear here as do applications that users have withdrawn from the submitted stage in the Recently completed applications Recently completed applications Recently completed applications are applications that have been submitted for validation and processing These applications display their stage in the workflow Stages include e Submitted application has been sent to for processing but has not yet been validated or processed e Received application has been validated but not yet sent to the Classification Board for processing e Recommended as valid application has been validated and has been sent to the Classification Board for a classification to be made e Considering application application is being processed by the Classification Board e Signoff decision application is being processed by the Classificatio
6. Production X Cancel gt Next e If anew title production users must enter all the mandatory information for the title e If an existing title production users must search for and select the existing information from a list of available options displayed IASS rat nn Darta car Aida Liassincation FOrtal User guide 3 Enter remaining information about the application e g format submitted for application running times other mandatory information specific to an application form Application for Classification of a Film not for Public Exhibition This form is to be used for an application for classification of a film other than a film for public exhibition under section 14 of the Classification Publications Films and Computer Games Act 1995 the Act For public exhibition films please submit the form Application for the classification of a film for public exhibition Mandatory fields are marked as Applicant Details Applicant TEST APPLICANT Contact Name MARQUITA HARDIMAN Email karina lechmere ag gov au Details of the production File Number TBA Submitted format Title Other titles Producer Director Production Co Year of production Comments Web URL Language Sy Add Language Production Language Language ENGLISH Country Y Add Country Name of Countr AUSTRALIA Priority Priority Duration To be classified Previously classified A
7. RT US y Australian Government SEN Classification Board Classification Portal user guide Version 0 4 CONTENTS Key important terms 2 Accessing the portal 3 LOGIN DAGE ee E E ee ee 3 Register your account information 3 Forgotten password ii 4 Using the portal 5 Home information iii 5 ACCO 1 01081 TER oe E gt Update account details request aesaaasaaaaaaaaaaaaaaaeaseaeessseaaeeneenenene 5 Close your account request easeaaseaeasseeeeeneeneneenneennneenenenen 5 Update your applicant details 6 AD PIC EOS a ee ee 7 View applications 1 1111 7 Portal USCHS ne a en E O EA ee ee 12 Edit my details 12 Manage portal users 12 Pa Me rrr E EEEE EEEn 13 Making a pay Mi 13 About resource 13 KEY IMPORTANT TERMS Account Applicant Contact Portal user Activate Deactivate Business address Postal address Mandatory fields Withdraw an account is the parent entity that all applicants contacts and portal users are tied to Accounts hold the information about available funds for the organisation an applicant is linked to an account Applicants are organisations that submit applications to the Classification Board An account can have one or many applicants listed Applicants are not people rather they are the name of the part of the organisation that wish to appear on the Classification certificate at the end of the application process Applicants are generally used whe
8. a Firefox when users click on the PDF icon the document downloads and should be available to view in the Downloads bar at the bottom of the screen You may need to tell the document to open with a PDF viewer New application New application Users can launch the new application page by selecting the option in the left hand side menu or by clicking on the new application button New application ON the view application page There are several different application forms available to select these are sorted into classifications for films computer games publications and also into other application types like reviews and title changes Application forms available on the portal are e Film for public exhibition e Film not for public exhibition e Film Additional Content Assessor ACA scheme e Film Authorised Television Series Assessor ATSA scheme e Assessment of likely classification of a film e Computer game e Assessment of likely classification of a computer game e Publication e Serial classification for a publication e Review film classification e Review computer game classification e Review publication classification e Review classification Broadcasting Services Act e Title change film e Title change computer game e Title change publication Application process Application forms all work in the same basic manner with a few exceptions Please note The images bel
9. as type Other Please Note we only allow the following file types PDF DOC DOCX XLS XLSX Adequate Synopsis SYNOPSIS docx v Complete Classifiable Time classifiable time worksheet xisx v Complete Worksheet Contentious Material cms docx Y Complete Statement Other Uocad Please use the spacebar to upload when using a keyboard Uploaded Attachment List a en ee classifiable time worksheet xisx Classifiable Time Worksheet cms docx Contentious Material Statement 6 The application snapshot PDF document should be printed and submitted with any media discs gamecode etc required for the application 7 Submit the application details can then be viewed on the view applications page in the recently competed applications area All applications that are available in the portal replace a paper based application form Classification Portal user guide 11 PORTAL USERS Portal users This section allows users to update their access information for the Classification portal and to provide access to other portal users in the same organisation EDIT MY DETAILS Edit my details Users can update their name login email address and password Please note there are minimum requirements for password length and complexity outlined on the page Please make note of these when changing your password MANAGE PORTAL USERS Manage portal Users Users can add additional users to the acco
10. ed at this stage Summary and confirmation Please review and confirm the following application details Application for Classification of a Film not for Public Exhibition This form is to be used for an application for dassification of a film other than a film for public exhibition under section 14 of the Classification Publications Films and Computer Games Act 1995 the Act For public exhibition films please submit the form Application for the classification of a film for public exhibition Applicant Details Applicant Contact Name Email TEST APPLICANT MARQUITA HARDIMAN karina lechmere ag gov au Your certificate will be emailed to this email Details of the production File Number Submitted format Title Other titles Producer Director Production Co TBA DVD TEST FILM APPLICATION TEST FILM DIRECTOR S CUT JOHN SMITH TERRY JONES KRYSTAL BROWNE SMITH JONES COMPANY Year of production 1998 Comments Web URL Language Production Language Language Subtitle ENGUSH Country Country of Origin Name of Country CHINA HONG KONG Priority Priority 20 working days after receipt by the Board of a valid application prescribed classification fee applies Duration To be classified 105 minutes Previously classified minutes Attachments The following attachments marked with are required to be uploaded prior to submitting the application You may upload additional documents
11. n Board e Finalising documents the Classification Board has completed their processing and a certificate is to be generated and issued e Invoicing certificates are issued the final step before an application is then closed e Closed application processing has been completed and certificates where generated have been sent to users Application statuses change in real time so may be different each time users log in and make new application requests As application requests are submitted to the Classification Board they are listed in this section Users have a limited ability to withdraw an application at Submitted stage applications can be withdrawn without making a request to the branch at Received stage users can make a request to withdraw an application at Recommended as Valid stage users can make a request to withdraw an application charges may apply at Considering application stage users must contact the Classification Branch to request the application be withdrawn this cannot be requested via the portal Charges may apply Users can view save and print Application snapshots created during the new application process Click on the page icon to open the PDF document Note that there are differences between browsers when viewing the application snapshot for Internet Explorer click on the page icon and select to open or save the PDF document for Google Chrome and Mozill
12. ow are intended to illustrate the basic process they are not representative of every application type available To start a new application users need to 1 Select an application type Home Apply For New Application Applications Application for Classification New application a ia Film View applications Account Den Film for public exhibition Portal users Payments Film not for public exhibition gt Film Additional Content Assessor ACA scheme About resources Film Authorised Television Series Assessor ATSA scheme Assessment of the likely classification of an unclassified film Computer Games G Computer game G Publication DW Publication Assessment of the likely classification of an unclassified computer game 2 Decide if the title production information for the application is new or already exists nn New Application for Classification of a Film not for Public Exhibition Films Applications Applicant Account i Applicant TEST APPLICANT z Portal users Contact Jayne Citizen ly Ct Payments About resources NER z New or existing production If a version of this material has been submitted previously for any reason do you wish to use the same title and associated information for this application This information must be exactly the same as previously submitted or you will need to supply new details Create New Production Use Existing
13. re a parent company supplies funds for two or more differently named applicant groups e g for account MEGACOMPANY applicants may be MEGACOMPANY FILMS and MEGACOMPANY INTERACTIVE a person who is listed as the contact for an application this person is listed on the Classification certificate A contact does not have to be a portal user a person who is registered to access the portal Portal users access the portal to create application requests make payments and update applicant information and request changes to accounts Portal users don t have to be contacts in the portal but can be if separately added Portal users can only be attached to a single account when new accounts applicants contacts or portal users are created they are immediately active Only active items in the portal can be selected when creating a new application request once created accounts applicants contacts and portal users cannot be deleted The only option available to users who no longer want to use any available account applicant contact portal user is to deactivate them This stops them being selectable for future application requests but does not remove them as they may be tied to active or past applications Items that are deactivated can be reactivated for future use the address where the business is actually located e g the street address the address where mail is sent for the business Postal addresses can be the street address but are often
14. ssword and send an email with the new password if the user s email address is registered A Australian Government Classification Portal PreProd s Classification Board Forgotten Password User Details Please enter your username and log in information will be emailed to you Username Email Lg Retrieve details USING THE PORTAL HOME INFORMATION Home Users can find basic information about their account including available funds registered portal users business and postal addresses registered to the account any applicant organisations attached to the account and registered portal users for the account ACCOUNT MENU Account Users can make requests to change information registered to the account such as addresses applicants and to request the account be closed UPDATE ACCOUNT DETAILS REQUEST Update account details request Users can request changes to the postal and business addresses and business names held by the Classification branch by submitting an Update Account Details Request form This request may take a few working days to complete once it is lodged Users may be contacted by the branch prior to this request being actioned Please note Do not use the account update form if the new business name has a different Australian Business Number ABN For change of ABN please contact Business Services Team at accounts classification gov au CLOSE YOUR ACCOUNT REQUEST Close yo
15. ttachments The following attachments marked with are required to be uploaded prior to submitting the application You may upload additional documents as type Other Please Note we only allow the following file types POF DOC DOCX XLS XLSX Adequate Synopsis Upioad ase use the spacebar to upload when using a keyboard Classifiable Time Worksheet Upioad ase use the spacebar to upload v n using a keyboard Contentious Material tatement Uploaded Attachment List No records to display Please note for Duration you need to enter only the number of minutes of unclassified content into the To be classified field If you have both classified and unclassified content in your application eg you are submitting a DVD version of a classified film and only need to get the extra material classified enter the number of minutes of unclassified content in the To be classified field and the number of minutes of classified content in the Previously classified field 4 Add mandatory attachments specific to the application via the uploader users can also add additional documents via the other option up to 4 additional documents Please note only the following formats can be accepted e DOC DOCX e XLS XLSX e PDF m assification Portal user guide 10 a C 5 Check the summary to ensure details are correct users can edit the application at this stage Payment options can also be select
16. unt by adding them via the Manage portal users screen To add a new user click on the Add new user J Add new user button and complete the requested details The new user should be emailed confirmation of this action Users can edit deactivate 4 and reset passwords for other registered portal users attached to the same account Please click on the relevant icon on the summary page to make changes as required PAYMENTS Payments can be made in two ways during the application for the specific application amount and a bulk payment account top up Payments made for a specific application can be triggered by a user at the summary stage by selecting Online credit card payment option in the Fees section Account top ups bulk can be accessed via Payments in the left hand menu Making a payment Make a payment To make a payment 1 Select Make a payment from the menu Account information and postal address details are then displayed and a space for users to enter the amount they wish to pay Max payment is Click on next Next 2 Users are then prompted to enter credit card information accepted cards are AMEX MasterCard and Visa Once entered users click on Pay now to make a payment 3 The payment is then processed if successful the screen will show successful and show a receipt number if unsuccessful a reason will display
17. ur account request Users can request their account be closed by submitting a Close an Account Request form Users must provide a reason to close the account and a formal request in company letterhead Users may be contacted by the branch prior to this request being actioned UPDATE YOUR APPLICANT DETAILS Update your applicant details Users can add update and deactivate applicant records held by the branch Applicants are not people rather they are the name of the part of the organisation that users wish to appear on the Classification certificate at the end of the application process Applicants are generally used where a parent company supplies funds for two or more differently named applicant groups e g for account MEGACOMPANY applicants may be MEGACOMPANY FILMS and MEGACOMPANY INTERACTIVE To add a new applicant users click on the Add New Applicant button and complete the mandatory fields in the form Once saved the newly created applicant is immediately available to select for application requests To edit or deactivate an applicant click on the name of the applicant record you wish to edit deactivate the details of the applicant record will appear Update edit applicant Users can edit the name of the applicant changes are immediately visible and can be immediately selected for future application requests Activate deactivate applicant Active applicants can be selected for new application requests
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