Runner Series User's Guide - Australian Security Company
Contents
1. 800 ENTER UPDATE EDITABLE TEXT TO ALL LCD KEYPADS PROG 801 ENTER RETURN ALL EDITABLE TEXT TO DEFAULT PROG 995 ENTER PANEL TYPE PROG 996 ENTER SET KEYPAD ADDRESS NUMBER FROM 1 8 PROG 997 ENTER KEYPAD LANGUAGE PROG 998 ENTER AREA IDENTIFYING CHARACTER assigning numbers or letters to Areas PROG 999 ENTER PANEL NAME DISPLAY maximum 16 characters PROG 1001 ENTER to PROGRAM USER 1 NAME PROG 1100 ENTER PROGRAM USER 100 NAME PROG 2001 ENTER AREA A IDENTIFYING NAME maximum 16 character Area name PROG 2002 ENTER AREA B IDENTIFYING NAME maximum 16 character Area name PROG 3001 ENTER to PROGRAM OUTPUT 1 NAME PROG 3008 ENTER PROGRAM OUTPUT 8 NAME 16 LCD KEYPAD LOCAL EDIT MODE MENU PROGRAMMING The LCD Keypad Main menu headings for Local Edit program mode are listed on this page On entering Local Edit Mode the display looks like the example below To move to the next menu heading simply press the arrow To move back to the previous heading simply pres i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i s the Arrow LCD LO2. the holder of the Master code can ask the installer to define several User profiles Access rights are listed below User code has Area A and or B permission User code can arm and or disarm arm an area User code can arm and or disarm arm an area in Stay mode User code can change its code User code can change user s code User code can Operate control Functions User code can change dialer telephone numbers User code can alter the real time clock User can answer an incoming call and start up down load User can allow access to installer program mode from client mode OoovocvovoCoOLHOOoOCO 8 Initiate Walk test mode NOTE When changing the Master Code please Ensure that you remember the new Master Code that you enter Otherwise your systems installer will need to come back to reset the code This may incur a Service Call Out Fee While in CLIENT mode see Entering the user Program Client Mode above on page 8 Press lt PROGRAM gt then 1 lt ENTER gt and 1 then lt ENTER gt again The current Master Code digits will be flashed back at you one digit at a time To enter a new Master code use the numeric keyboard to enter your new Master code then press lt ENTER gt The new Master Code will flash back at you one digit at a time followed either by three short beeps to indicate correct entry or one long beep if not accepted The Master Code can be any combination of 1 to 6 digits It is recommended to use at least a 4 d
3. BYPASS Right Arrow button you can decrease the LCD backlight level until it is off To increase the Crow Keypad Button backlight level Press CONTROL followed within 2 seconds by mem LF By holding down the CONTROL button and repeatedly pressing the MEM Up Arrow button you can increase the Keypad LED backlight level to the maximum To reduce the Crow Keypad Button backlight level Press CONTROL followed within 2 seconds by Y By holding down the CONTROL button and repeatedly pressing the Down Arrow button you can decrease the Keypad LED backlight level until it is off Adjusting the Keypad Buzzer Tone The user can adjust the frequency tone of the LCD keypad buzzer within a range of 16 steps By adjusting the frequency the volume of the tone produced at the buzzer varies as well To increase the frequency of the CROW LCD buzzer Press CONTROL followed within 2 seconds by A By holding down the CONTROL button and repeatedly pressing the A button you can increase the frequency of the buzzer tone To decrease the frequency of the CROW LCD buzzer Press CONTROL followed within 2 seconds by B By holding down the CONTROL button and repeatedly pressing the B button you can decrease the frequency of the buzzer tone LCD Keypad in Local Edit Mode The Local Edit Program Mode allows the programming of a customised System Name the name displayed
4. TO ANSWER AN IN COMING CALL ccceceveccaeeceueseueueauauscueueeusuvauecuaueaeeesauaueauausaueaeeusauaueavausausenaueuvaneasa 11 USING THE REMOTE COMMAND CONTROL sscscccecavaveccausueeesauaueauaueueseeeusavauesausuuuasauaueaueueaesareusavareaenasaenananss 11 Contents USING LOCAL COMMAND CONTROL tt lll AU EE HH II En UI IEEE EU DE En UII EEE I DEE a one nous aaieenaa 12 LED KEYPAD ADDRESS CHANGE FROM LOCAL EDIT MODE 0 12 ACCESSING LOCAL EDIT MODE 00 inana A AAAA E E 12 HOW TO CHANGE LED KEYPAD ADDRESS sa ei i de vores ues Ea Ee Eaa aaa a E 12 LCD KEYPAD ssessnnssosennssosenosesesaoesaasaaasaaeaaasaaaaaaaaaaaaaaaaaaaaaaaaaaaaasaaaaaasaaasaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaais 14 ADJUSTING BACKLIGHTING AND BUZZER TONE se 15 LCD KEYPAD IN LOCAL EDIT MODE ss sonnei unatoa erada aan aa aena aaa E aaa aada EEA 15 Accessing Local Edit MOG cerier EE E EENE EANET AEAEE EENT REEERE 15 Local Edit Mode Direct Program Addresses pp 16 LCD Keypad Address Change From Local Edit Mode 16 LCD KEYPAD LOCAL EDIT MODE MENU PROGRAMMING 0 17 Changing the Area Single Character Identifier cceccccceseceeeeeeeeeeeceaeeeeceeeeeeeaaeeeseaaeesseuneeeeeaes 19 Changing the Zone Name Sn a a der aa a 19 Changing the Keypad Area Name Nt 20 Changing the Keypad Name s mie dd a ened ren catian 20 Changing the User NameS 0 ed a a 20 Changing the Output Names Ne 20 Resetting Individual Text to Default or Last Saved Setting pp 21 Resetting All Text to Def
5. and lt PROGRAM gt Control LED indicator lights up to indicate that Chime is disabled To enable Chime mode press lt CONTROL gt and lt PROGRAM gt Control LED goes off to indicate that Chime is active Emergency Alerts This three special key s function is best programmed by your installer to suit your individual situation Most commonly it is used in a panic situation These are a PANIC FIRE and MEDICAL alarm When using the LED keypad the Panic alarm can be generated by either the single Panic button or by the simultaneous operation of two buttons Pressing two buttons simultaneously generates the Fire and Medical alarms Q Press the lt PANIC gt key OR Press simultaneously keys lt 1 gt and lt 3 gt Q Press simultaneously keys lt 7 gt and lt 9 gt Q Press simultaneously keys lt 4 gt and lt 6 gt Generate Threat or Duress If you are compelled to disarm the system under threat you must enter the duress digit before the user s code to activate the automatic dialer The duress digit shifts up your usual code by one digit If your code is 345 and 8 is your duress digit than entering 8345 modifies your code The modified duress code disarms the system in a normal way but at the same time activates the dialer silently to report a duress event without arousing suspicion For details ask the installer How to Read System Messages When viewing the memory events at the keypad by pr
6. and you have entered PROG 3001 ENTER the display looks like this You can now enter an Output name maximum of 16 characters When viewing events in Memory mode the Output name is displayed to identify what function the Output is controlling When you are happy with the changes press lt ENTER gt to save 20 While in Local Edit Mode there are two special functions that can be performed at any of the Local Edit Program locations They are Return to Default Text or Return to Previously Saved Text For Example to return the Zone 1 text back to Defaults If during the programming of Zone 1 text PROG 1 ENTER you wished to return back to the default text simply press and hold the B button for 2 seconds for the text to return to the default settings If you wished to return to the last saved version of the text simply press and hold the A button for two seconds and the last saved text for zone one is displayed NOTE If the last saved version of text for Zone 1 was in fact the default setting then pressing Control then 1 or A causes the default text to return While in Local Edit Mode it is possible to restore all of the customisable text fields to the factory default settings When you enter in PROG 801 ENTER display prompts you to press 801 ENTER again Once you have pressed 801 enter all customisable text for example zone names u
7. are selected by the numeric buttons 0 9 Pressing the MEM CROW button again displays lt 7 1 gt indicating that Hebrew characters are now selected by the numeric buttons 0 9 Press the CROW button to cycle back to another selection Once you have selected the desired font proceed to change the text for Zone 1 The following table shows the English Characters that can be selected by each numeric button The lower case options are shown in vButton ist Press 2nd Press 3rd Press 4th Press 1 lt 1 2 A a B b C c 2 3 D d E e F f 3 4 G g H h I i 4 5 J j K k L I 5 6 M m N n O o 6 7 P p Q q R r 7 8 S s T t U u 8 There are four different selections per button By pressing the button once a character is displayed in the display see 1st press column Pressing the same button again causes the display to change to the next character in the sequence see 2nd press column After you have pressed the same button four times the next press 5th causes the display to wrap back to the beginning Once you have selected the first character Press the BYPASS CROW button to move the cursor one position to the right 19 Now select the second character and move the cursor to the right repeating the process until all of the text is completed Remember that there are a maximum of 16 characters per program add
8. during idle mode at the keypad Customised Zone Names the text that appears on the keypad when a zone is unsealed Customised User Names the User name is displayed when viewing arm disarm events in memory mode Customised Area Names the Area name is displayed when viewing arm disarm events in memory mode and Customised Output Names the Output name is displayed when viewing Output On Off events in memory mode To enter Local Edit Program Mode on a CROW LCD Keypad Press CONTROL followed by ARM and hold for 2 seconds NOTE You must press the Control button first and the Bypass on the LED Keypad or Arm on the LCD Keypad button must be pressed within 2 seconds of pressing the Control button If you make a mistake press the Enter button and then repeat the process 15 The display now shows Local Mode kb where the equals the LCD keypad address as previously set see PROG 996 ENTER in table Page 15 below There are two ways to program the keypad in Local Edit Mode You can enter in the program location directly from the list below or you can use the menu function to navigate through all of the program options The menus are described on the following pages There are a number of program addresses available to you at this time PROG 1 ENTER to ZONE 1 TEXT maximum 16 characters PROG 16 ENTER ZONE 16 TEXT PROG
9. gt A ELECTRONIC ENGINEERING LTD Runner Series WIRELESS AND WIRED CONTROL PANEL User s Guide COVERS BLUE SYMBOL LCD KEYPAD amp STANDARD LED KEYPAD P N 7101585 Rev C G T Updated 31 March 2008 Warranty CROW LIMITED WARRANTY Crow warrants this product to be free from defects in materials and workmanship under normal use and service for a period of three years from the last day of the week and year whose numbers are printed on the printed circuit board inside his product Crow s obligation is limited to repairing or replacing this product at its option free of charge for materials or labour if it is proved to be defective in materials or workmanship under normal use and service Crow shall have no obligation under this Limited Warranty or otherwise if the product is altered or improperly repaired or serviced by anyone other then Crow There are no warranties expressed or implied of merchantability or fitness for a particular purpose or otherwise which extend beyond the description on the face hereof In no case shall Crow be liable to anyone for any consequential or incidental damages for breach of this or any other warranty expressed or implied or upon any other basis of liability whatsoever even if the loss or damage is caused by Crow s own negligence or fault Crow does not represent that this product can not be compromised or circumvented that this product will prevent any person injury or propert
10. keypad and all of the zones that were triggered are displayed on the keypad To terminate Walk test mode press lt ENTER gt the keypad stops beeping and automatically exits CLIENT mode How to Answer an In Coming Call From time to time your installer may need to access the alarm from a remote PC to make changes to your programming and for security reasons they may have configured the alarm so that an authorized person on site is required to make the alarm system answer the in coming call This option is only available in CLIENT mode If the panel is not configured to answer in coming calls the user can force it to answer the call by pressing and holding lt CONTROL gt followed within 2 seconds by lt 9 gt This forces the panel to answer the call immediately For this function to work the phone line must be ringing at the time and there must have been at least two rings before pressing the buttons Provided the line connected to the alarm was ringing at the time the panel now answers the call and allows a remote PC connection Using the Remote Command Control Another powerful feature available from your alarm is Command Control This feature is a remote control facility which allows valid users to access the panel via a standard touch tone telephone and check or changes the Arm Disarm status of each of the areas operate each of the eight outputs or turn on an optional Microphone The Command Control feature is only available on pan
11. 2 33 73 34 74 35 75 36 76 37 77 38 78 39 79 40 80 23 Mon 31 March 2008
12. 2 AUDIBLE SIGNALS 00 0 eo ed ana 2 INDICATOR S De eo a sect acaasasancaaGadseusanteautaaaaecasaeceauoswaseedea Gagua E 3 SUMMARY OF FUNCTIONS Sse et a vou ua dua dd a ad aed A 3 OPERATING THE KEYPAD soossosoosesussosssasnauuaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa How TO ARM THE SYSTEM BEFORE EXIT v csseseccueauaueucueseusueauaueueseeuauauaueauausaeuesauaueavausaesaseusavaueasausuenasauausarsasa 4 Preparing the System for Arming pp 4 Arming the Systen ee ENE ATA ENa ERETNEK RA e 4 Quick Arm When enabled at installation ccccccccecceeeeceeeeeeeeeeeeeeeeeeesaaeeseceeeeseaeeeeesaeeesenneeseneees 4 Disarming the System was 00 eo veaddedeen E ESE A EAA E ENE rane 4 Stopping and Resetting Alarm Sirenos noisa nd a a o A A 4 ARMING THE SYSTEM WHILE STAYING HOME 0 5 Arming the System in Stay Mode ttrt tnra t EErEE EEE EEE EEAEAE EEEE EEEn arrn Ennen e EEEE 5 Disarming the System 5 HOW TO ARM PARTITIONS se 0 a daesadeudacawavavsaeauducudauwegeaauuecaddudasenaseadeeaesauansy dencgaunedneaae 5 HOW TO BYPASS ZONES 000 benswsnauwe a ieawedwateaguuacuddnes dey aaa aAa aaia 5 USING CHIME IF ENABLED AT INSTALLATION tt 6 EMERGENCY ALERTS i2inisvsvaceecstsdecdesisnndveved ssvcabdanaa sdaauedsceeaesanadeetasdvbaeduvedovsaasudead adsaasddeesveseandueaeddeuasedeedads 6 How to initiate RaniG se a i De a a vide ohdeabe ts aaed E aa ai a 6 How to initiate Medical Alarm cece ccccceceeccseeeeee
13. 45 has been received the panel checks the current status of Area A and replies with the pre programmed voice message relating to that status For example if Area A is armed then the Armed message is sent if Disarmed then the Disarmed message is sent If only the DTMF board is fitted the voice message is substituted with a long beep if Area A is armed and three short beeps if it is disarmed Once the status message has informed you of the actual state you can use the key to toggle the option on amp off or Arm and Disarm e g in our example above code 2045 accesses Area A arming or disarming Assuming the status message we received was Area A alarm is Armed If we press the key Area A is Disarmed and we would receive a status message Area A alarm is Disarmed or whatever message is programmed by the installer 11 While you are on line with the panel you can move between menu options by entering the code of the option you want to control Assuming there was a code of 4321 programmed to control outputs After having used code 2045 to control the Arm Disarm status of Area A we first press the button to reset all previous entries Then we can enter the digits 43215 that is 4321 as the code to control outputs and 5 to select output 5 The current status of output 5 is given either by the voice message or the appropriate tone and then the status can be changed with the but
14. CAL EDIT MENU HEADINGS Navigate with Up Down Arrows PANEL NAME Press lt gt or lt gt Arrows to move between Menus t H i i i i i i i i i i H i i i i i i KEYPAD NUMBER i i PANEL TYPE i OUTPUT NAMES i i i i i i i i i i i AREA NAMES UPDATE ALL KPADS t DEFAULT ALL TEXT 17 Press lt PROGRAM gt until you get here Press lt ENTER gt to exit Program Mode Local Mode Kb 1 MAIN MENU User Names f Arrows can be used to select the Main Menu heading CENTER Button To Program User Names DATA SELECT MENU Button Leaves Data Select Mode ee ne Arowscan be used to select the User and returns to Main Menu ee ne me you wish to edit USER 100 ETER Button To Program User Names DATA ENTRY MENU Button lt A 7 gt Leaves Data Entry Menu a f Arrows can be used to select the text and goes back to Data options Pressing the Arrowwill change Select Menu the text selection box for lt 4 Z gt to lt a z gt to lt 7 a gt then back to lt 4 Z gt Pressing the Arrow makes the same selections in the reverse order Arrows are used to move the curser The cursor identifies the character currently being edited You can enter up to 16 characters lt CONTROL lt B gt Crow Key pad or lt CONTROL lt 2 gt 44P keypad will return text to default setting When you are at th
15. UTTONS 7 amp 9 BYPASS Flashing PRESSED TOGETHER EVENT TYPE DEVICE INDIC STATUS ARMED A Area A is Armed AREA A On Steady ARMED B Area B is Armed AREA B On Steady ARMED C Area C is Armed AREA C On Steady STAY MODE A Area A STAY Mode ON AREA A Flashing STAY MODE B Area B STAY Mode ON AREA B Flashing STAY MODE C Area C STAY Mode ON AREA C Flashing DURESS ALARM Duress Alarm TAMPER Flashing LINE Flashing At keypad LED s 1 8 On Steady SUPERVISED RADIO Supervised Radio Bypass Flashing ALARM Passive Infra Red TAMPER Flashing LED s 1 16 On Steady ZONE INACTIVITY Zones 1 16 LED s 1 16 On Steady ALARM TAMPER Flashing CONTROL Flashing TELEPHONE LINE Phone Line Failure LINE On Steady FAILURE EXCESSIVE RE TRIES Panel Dialer LINE On Steady LED1 On Steady FAILURE TO GET A Panel Dialer LINE On Steady KISSOFF LED2 On Steady WALKTEST MODE Manual walk test mode MAINS On Steady BATTERY On Steady LINE On Steady LED s 1 16 On Steady How to Control Outputs and Devices The keypad enables you to control external devices such as an air conditioner or heater To activate or halt a device 1 Press lt CONTROL gt The control LEDs are constantly lit Press the number of the device Up to eight different devices can be controlled via the keypad Press lt ENTER gt This activates or deactivates the selected device Press lt CONTROL gt The LED is lit for each device ON Pre
16. arm system turns on all detectors in the partition s being armed 1 Enter your code 2 Press lt ENTER gt to arm the system There is an exit delay prior to the system being armed During this delay time a slow beeping is heard to indicate that the system is not armed yet and reminds you to vacate the protected area The A or B indicator lights up to indicate that the system is armed The indicators may go out few seconds after exit delay times out depending on the installation setting Q To disarm the system during the exit delay press lt ARM gt Q Press lt ARM gt to arm the system The A or B indicator is lit the system is armed During exit delay time a slow beeping is heard reminding you to vacate the protected area 1 Enter your code 2 Press lt ENTER gt The A or B indicator goes off the system is now disarmed 1 Enter your code 2 Press lt ENTER gt This stops the alarm at any time and also turns off any audible sirens Arming the System While Staying Home This type of arming is used when people are present within the protected area At nighttime when the family is about to retire perimeter zones are protected but not the interior zones Consequently interior movements are ignored by the system 1 Press lt STAY gt 2 Enter your code 3 Press lt ENTER gt The A or B indicator flashes indicating that the system is now armed in stay mode Quick Stay This feature must be enabled at i
17. ault 0 c ce cceccccccecee eee ceeeeeeeeeeeeee eee eee aaeeeeccaeeeeseeeeeeeaaeeeecueeeeeeeeeeeeniaeeesiaeeeee 21 Copying Text to another LCD Keypad tsk nnsttnt nn nnnnstnnnnne nnet 21 Exiting Local Edit Program MOde 0 0 21 CUSTOMIZATION CHART sosonnsnnsonoonosonoonosanuaaaaaaaaaaaaaaaaaaaaaaaaaauaauaaauaaaaaauauaaaauaaaaaaaaaaaaaaaaaaaaaaaaa 23 Introduction The Crow Alarm Control System We are really pleased that you chose to protect your premises and possibly even your lives with our RUNNER SERIES from Crow Electronic Engineering Ltd The RUNNER SERIES is a highly advanced multifunction alarm control system designed to flawlessly manage your security system at home or at business protects you against burglary and supports the operation of multiple electronic devices The RUNNER SERIES has many incredible program options and additional accessories that can enhance the standard features of the panel from simple Home Automation to Radio control and Voice Prompted Command control Please ask your installer to find out more about these powerful features You can phone your home to check or change the status of any output using the keys on your phone Arm or disarm the whole house or just one area all with your own voice confirming your selections Imagine turning on the spa before leaving work so it is hot when you get in the door The under floor heating has just automatically switched on using the on board timer an
18. bers Your panel accepts up to six phone numbers with a total of 16 digits Your panel can be programmed to dial all or any of these depending on the event which has occurred The six phone numbers are at program address P181E 1 8E While in CLIENT mode key in the following sequence lt PROGRAM gt lt P181E 1E gt lt ENTER gt The address for telephone number 1 the existing number is flashed out at the keypad then enter lt NEW TELEPHONE gt lt ENTER gt The new numbers are flashed back to confirm acceptance At any time you can enter in the address for the telephone number just to view the currently programmed value then press the lt PROGRAM gt button to move on to the next address For example P181E 1E PH 1 P181E 2E PH 2 P181E 6E PH 6 NOTE On the LED keypad 0 is indicated by LED A and 9 by LED B How to set Time and Date The alarm system has an internal clock that may be used to automatically Arm or Disarm the alarm or turn Outputs On or off It is also used to identify when events occurred in memory via the LCD keypad If you need to change the Time amp Date it must be done from the CLIENT mode To change the Time amp Date press Press lt PROGRAM gt lt 26 gt lt ENTER gt lt 2 gt lt ENTER gt lt 1 7 gt lt ENTER gt Where 1 7 the current day 1 Sun 2 Mon to 7 Sat Press lt PROGRAM gt lt 26 gt lt ENTER gt lt 1 gt lt ENTER gt lt HHMM gt lt ENTER gt Wh
19. d by 7 Medical a alert installer Initiate Fire Activates emergency Only if enabled by Cm Alarm C4 C6 alert installer Memory gt memory Initiates display of Displays events and events from memory automatically scrolls to lt ENTER gt cancels a next event every 2 5 memory readout ee Use lt MEMORY gt key to scroll up manually Chime CF CONTROL C gt PROGRAM Enable or disable chime Only if enabled by installer Control CP CONTROL CP Device C gt ENTER Activates or deactivates Press lt Control gt for 2 outputs and devices seconds Change or PROGRAM C gt MICODE C gt ENTER Activates program mode For details see Add Users to add or change Users page 16 code codes Note If you started an operation incorrectly press lt ENTER gt to exit and return to the previous mode Operating the Keypad How to Arm the System before Exit Verify that all zone indicators are off when all zones are closed all doors exits and windows are closed and motion in the protected area is restricted or bypassed the system is ready to be armed If one or more zone indicators are illuminated it displays the open zones Close open zones or bypass them Bypass any zone you cannot close lt Bypass gt indicator flashes indicating bypassed zone s For details see page 9 Note Bypassed zones are not protected Before leaving premises you must arm the system Arming the al
20. d you have just opened the roller door and disarmed the garage from your cell phone so the white ware repairman can work on your washer The controller supports a 16 LED keypad or the more sophisticated LCD liquid Crystal Display keypad It also has a comprehensive alarm event memory that logs all controller activity with a time and date stamp Typical Alarm System Configuration The protected premises can be divided up into 16 zones as defined by the installation scheme The protected area can be grouped into two separate partitions A and B The system enables you in a business environment to conveniently group separately the offices from the warehouse area or in a private residence the different rooms of the home For example living room bedroom and maybe the basement and attic These groups or zones can react specifically to different types of events and then generating an alarm or activate a device The system can be armed in two different modes Arm the protected areas are entirely vacated Stay people and pets populate the protected areas You have access to the keypad s control features and can change the settings yourself The system can be accessed via multiple keypads each located at a different site Up to eight keypads can be integrated into the system Access levels and your access codes are described later on in this guide Keypad Description The LED Keypad shows all the information required to ope
21. e desired main menu heading press lt ENTER gt to access the data program location See example below 18 Changing the Area Single Character Identifier When you enter in PROG 998 ENTER the display looks like the example above You may edit the single character Area identifier at this address starting at Area A first left hand position The keypad allows for up to 16 areas but the actual number of areas supported on this panel is two The first character in this example A is the identifier used to show the status of the first Area when armed The second position in this case the B is the identifier used to show the status of the second Area If you preferred to have the first area shown as Area 1 and not A then you can change it here using the same method as used previously With the cursor underneath the letter A Press the 1 button four times until the character in the first slot shows 1 When completing the changes press the lt ENTER gt button to save Changing the Zone Names When in Local Edit Program Mode and you have entered PROG 1 ENTER the display looks like this The Cursor is underneath the first letter to be edited in this case the Z The letters lt A Z gt indicate that the letters selected by the numeric buttons 0 9 are in capitals Pressing the MEM CROW button once displays lt a z gt indicating that lower case letters
22. ecesueesesaueeeeasueeeaeesauaeeeeeeeeeesesaaeeevaueeeeeseuaaeeeeags 6 How to initiate Fire AlaM nde dy dd a atin Gandeen iaadegebeveuatdvcwciyes 6 GENERATE THREAT OR DURESS sccccseceveucavaueusueseusauaueueausueuauaueusauausueuaueusauaueusausuusasauaueaususaenaseusavareasausannen 6 HOw TO READ SYSTEM MESSAGES 000 7 ee a i 6 HOw TO READ TROUBLE MESSAGES 00000 0 oe EEEN 7 How TO DISPLAY EVENTS FROM MEMORY ssesescecaveucausueuesevaueusausueuasaueueauausaususuusauaueusausueuasaueueavausaeuesnunavansa 7 HOW TO CONTROL OUTPUTS AND DEVICES scccccesaveueuuaueueseseuaueaueueuesaeeusauaueasausuusesauaueaueusaesaueusavaueaesasaunananss 8 ENTERING THE USER PROGRAM CLIENT MODE 0 8 HOW TO CHANGE OR ADD CODES sscaceucsecuecesaueueaueueueueueusavaueuesesuusauausasaueueaeuaueusaueusausasaeuaveusavaueasnasaunananes 9 About Master Code and the User Code nn 9 How to Change the Master Code nn 9 How to Add or Change the User Code sssessssssssssistsirrsttttttttittttttsttt nnt tn natnn n ttt nnnttn Enne nnn nnn Enn nen nnnt 9 How to Delete the User Code It is Advisable to Change a code and Not delete it pp 10 ADDING CHANGING TELEPHONE NUMBERS 0 10 HOW TOSET FIME AND DATE sor re eaaa 10 HOW TO OPERATE THE ACCESS CONTROL OUTPUT ccccseccueaveuecueuueusavauecueeeausueausuvaueasausaueusavausausaeaunevausavaneags 10 HOW TO START WALK TEST MODE cccceccececcuseveueauaueuueuseusuvauausaueauuuseusueauausaueueeusuuaueauaueaususausuvauauvausasnanas 10 How
23. els fitted with a Voice or DTMF board The Voice board provides voice prompts to guide you through Command control operations whereas the DTMF board provides tones one Long Tone for ON or three short beeps for OFF Please talk to your installer to find out if all or any of these options are available on your alarm To perform any of the Command Control features you must first ring the phone number which the panel is connected to The panel may be set up to answer after a specific number of rings or it can be set up to use a fax defeat option Either way when you ring the phone number and the panel answers the call the first thing you hear over the phone is a two seconds burst of modem tone After this tone stops you must enter the access code which is associated with the Command menu option you wish to access Remember the code you enter determines which menu option you access If you miss the pause the panel repeats the modem tone and then pauses again for 5 seconds looking for your access code This process is repeated four times before hanging up if no valid code is received When entering codes or other information in Command Control the key acts as a Clear button When you have entered the required 4 digit access code the panel replies with the status message associated with the Command Control function you have accessed For example let s say we have a code of 2045 to allow Arming amp Disarming of Area A Once the code 20
24. ere HH Hour in 24 Hour Format and MM Minutes Press lt PROGRAM gt lt 26 gt lt ENTER gt lt 3 gt lt ENTER gt lt DDMMYY gt lt ENTER gt Where DD 1 31 current date MM months 1 12 YY year 00 99 How to Operate the Access Control Output If the alarm system has been set up to allow control of an electric door lock you can activate the door release function as follows Press lt CONTROL gt or Press lt CONTROL gt enter CODE then lt ENTER gt The Control LED is lit while the lock is active and turns off as soon as power is removed from the lock The Access Control function can either be a single button operation or restricted to requiring a valid User code entry Both options are shown above Please consult your installer as to what option may be programmed How to start Walk Test Mode While in CLIENT mode a User with the proper authority can start walk test mode This special mode latches the alarm signals from detectors at the keypad initiating the test so that one person can trigger every detector connected to the alarm then return to the keypad to verify 10 operation On terminating Walk test mode the test results are put into the memory buffer so they can be viewed at a later time To start Walk test mode while in CLIENT mode press lt PROGRAM gt lt 200 gt lt ENTER gt lt 6 gt lt ENTER gt and the keypad buzzer beeps at 1 second intervals Next trigger every detector connected to the panel then return to the
25. essing the lt MEMORY gt the first thing that is always displayed is the system messages If the system led turns ON but no other Zone LED s are ON at the same time this means that there are no current system alarms If a zone LED and LED s are ON then this indicates system alarms that have not yet cleared The LED s 1 8 are pre defined as to what system alarm they display These system alarm indications are shown in the table below LED 1 Battery Low LED 5 Radio Pendant Battery Low LED 2 Mains Failure LED 6 Supervised Detector Failure LED 3 Telephone Line Failure LED 7 Zone Inactivity Timeout LED 4 Radio Detector Battery Low LED 8 Dialer Kiss off Failure Following the display of current system alarms the panel sequences through the 255 historical memory events starting at the most recent event The second table shows the alarm events that can be displayed in memory mode and what indicators are used to show them How to Read Trouble Messages Any failure or abnormal events that may occur are indicated by trouble messages and the Trouble indicator is lit Press lt MEMORY gt to read out messages and other events stored in memory How to Display Events from Memory The system memory stores the last events Press lt MEMORY gt to display list of events Following the display of current system alarms the panel then sequences through the 255 historical memory events starting at the most recent event The sec
26. igits code but a 6 digit code will provide greater security To exit user Code Program mode Press lt PROG gt and lt ENTER gt While in CLIENT mode see Entering the user Program Client Mode above on page 8 press lt PROG gt then 1 then lt ENTER gt followed by the User number 2 to 100 then lt ENTER gt again If there is an existing code already for that user it will be flashed back at you one digit at a time To enter a new User Code use the numeric keyboard to enter your new Code then press lt ENTER gt The new User Code will flash back at you one digit at a time followed either by three short beeps to indicate correct entry or one long beep if not accepted A User Code can be any combination of 1 to 6 digits It is recommended to use at least a 4 digits code but a 6 digit code will provide greater security Repeat the procedure for all users To exit user Code Program mode Press lt PROG gt and lt ENTER gt While in CLIENT mode see Entering the user Program Client Mode above on page 12 press lt PROG gt then 1 then lt ENTER gt followed by the User number 2 to 100 you intend to delete then press lt ENTER gt again If there is an existing code already for that user it will be flashed back at you one digit at a time Press lt BYPASS gt to delete User code Press lt ENTER gt to save the change To exit user Code Program mode Press lt PROG gt and lt ENTER gt Adding Changing Telephone Num
27. nstallation time Q Press lt STAY gt to arm the system During exit delay you can leave the premises If you wish to stay or you don t want anybody to enter the protected premises you can cancel the Entry Exit delay by pressing the lt ENTER gt key The slow beeping stops and the system is then immediately armed The A or B indicator flashes to indicate that the system is armed in stay mode The indicators may go out a few seconds after exit delay expired depending on the installer s setting Enter user s code and press lt ENTER gt or press lt STAY gt if enabled by installer The A or B indicator goes off to indicate that the system is disarmed How to Arm Partitions The protected area can be grouped into 3 separate partitions A or B The system can be grouped for User s convenience to separate in a business environment the offices from the warehouse area or in a private residence the different rooms of the home e g living room bedroom etc To arm partition A enter user code for partition A To arm partition B enter user code for partition B Note to arming partition with code see page 8 How to arm the system before exit During exit delay you can leave premises At the end of the procedure the A or B indicator lights up to indicate that the partition A or and B or C is armed The indicators may go out after a few seconds depending on the installer s setting To disarm partition see Disarming the Sy
28. o show the status of the system Q Zone and Status indicators LEDs 1 16 Q Partitions indicators LEDs A or B Q Armed indicator Memory indicator Bypass indicator Q Program indicator Aux indicator Mains indicator Q Tamper indicator Battery indicator Line indicator Control indicator Summary of Functions The system s main functions are listed in table Function Keys Description Notes Full or CF CO DIE C gt ENTER Initiates full arm Partition Arm Full Arm lt P ARM Initiates full arm Only if enabled by installer Disarm CP ARM Disarms the system Only when slow beeping during exit during exit delay is emitted Disarm CP CO DIE C gt ENTER Disarms the system Stopping Alarms Function Keys Description Notes Arm Stay C STAY CO DE C gt ENTER Initiates partial alarm Only if enabled by when the user is home installer Arm Stay C STAY Initiates partial alarm when the user is home Disarm Stay CP CO DIE gt ENTER Disarms the system Disarm Stay FP STAY Disarms the system Bypass CP Bypass Zone CP ENTER Bypasses a zone s Repeats the procedure to un bypass zones Initiate Panic rane Activates panic alert Initiate Panic 4 C3 Activates emergency alert Only if enabled by installer Enable disabl e function Initiate Activates emergency Only if enable
29. ond table shows the alarm events that can be displayed in memory mode and what indicators are used to show them The system displays the last event and automatically scrolls to the next event every 2 5 seconds whilst emitting a beep Use the arrow keys to scroll up manually Wait until all messages are displayed or press lt ENTER gt to cancel memory readout EVENT TYPE DEVICE INDIC STATUS ACTIVATION Zones 1 16 LED s 1 16 On Steady BYPASS Zones 1 16 Bypass On Steady LED s 1 16 On Steady DETECTOR TAMPER Zones 1 8 TAMPER Flashing SHORT CIRCUIT LED s 1 8 On Steady DETECTOR TAMPER Zones 9 16 TAMPER Flashing OPEN CIRCUIT LED s 9 16 On Steady WRONG CODE ALARM Code at Keypad TAMPER On Steady LED s 1 8 On Steady CABINET TAMPER Cabinet or Siren TAMPER Flashing KEYPAD TAMPER Tamper alarm at keypad TAMPER On Steady SWITCH LED s 1 8 On Steady LOW BATTERY Controller Battery BATTERY Flashing MAINS FAILURE Controller Mains Supply MAINS Flashing FUSE FAILURE FiorF2 Controller on board MAINS Flashing Fuses RADIO ZONE LOW Radio Zone 1 16 BATTERY Flashing BATTERY LED s 1 16 On Steady PENDANT LOW BATTERY Radio Key User 1 20 BATTERY Flashing LED s 1 16 On Steady PANIC BUTTON or Keypad Panic LINE Flashing TOGETHER PRESSED at keypad LED s 1 8 Flashing FIRE ALARM Keypad Fire LINE Flashing BUTTONS 4 amp 6 ARE CONTROL Flashing PRESSED TOGETHER MEDICAL ALARM Keypad Medical LINE Flashing B
30. rate the system The User communicates with the alarm system via the keypad The Keypad displays continuous information about the status of the alarm system and enables the User to operate the system in different modes change settings and program Users access codes The keypad also collects and records events to be displayed afterward on request to overview system activities and to analyze system performance for diagnostics Function Keys These keys are used to arm the system enter commands to alter system settings or scroll through the history events ARM STAY BYPASS PROGRAM CONTROL MEMORY PANIC ENTER Alphanumeric Keys These keys are used to enter codes Initiate Emergency or used for programming Audible Signals When the keypad is used to activate or deactivate the different functions it emits different audible beeps Their meaning is described in the table below Table 1 List of Audible Signals Sound Sequence Description Short beep Once only A key in the keypad has been pressed 3 short beeps Once only Operation carried out successfully Long beep Once only Illegal operation or wrong key pressed Slow beeping Through the Exit or Exit or entry delay warning When arming the system this Entry delay time indicates you must exit the protected area When disarming the system it indicates you have entered the protected entry zone 2 Indicators There are 30 LED indicators t
31. ress If you make a mistake use the STAY CROW button to move the cursor towards the left and make any corrections necessary When you are happy with the text press lt ENTER gt to save the changes You can program the text for all zones in the same way Changing the Keypad Area Name When you enter PROG 2001 ENTER the display looks like the example above You may edit the Area Name at this location The area name can be up to 16 characters long If you program in a name for the area this name is shown when displaying events in memory display mode After you have completed the changes press the lt ENTER gt button to save them Changing the Keypad Name When you enter PROG 999 ENTER the display looks like the example above You may enter any name you wish up to 16 characters in length using the same method as described for zone names This name is displayed at the keypad in idle mode When you are happy with the changes press lt ENTER gt to save Changing the User Names When in Local Edit Program Mode and you have entered PROG 1001 ENTER the display should look like this You can now enter in the person s name maximum of 16 characters When viewing events in Memory mode the User name is displayed to identify the user that Armed Disarmed the system When you have completed changes press lt ENTER gt to save Changing the Output Names When in Local Edit Program Mode
32. ser names output names are returned to the default text If more than one LCD keypad is connected to the panel it is possible to copy the edited Text from one LCD keypad to all other LCD keypads connected to the same panel When you enter in PROG 800 ENTER all of the customisable text at the keypad is transferred to all other LCD keypads connected to the control panel There is also an alternative method to transfer the text Pressing the CHIME button for two seconds while in Local Edit Mode performs the transfer The text in your keypad is transferred to all other LCD keypads connected to the panel Press and hold the lt PROGRAM gt button for two seconds and the LCD keypad leaves Local Edit Mode and return to Idle Mode or Press the lt PROGRAM gt button repeatedly until the display reads Exit Programming then press the lt ENTER gt button to exit program mode 21 NOTES 22 Customization Chart Use this form to record your changes and customizations User Name User Name Zone Zone Name 41 2 42 2 3 43 3 4 44 4 5 45 5 6 46 6 7 47 7 8 48 8 9 49 9 10 50 10 11 51 11 12 52 12 13 53 13 14 54 14 15 55 15 16 56 16 17 57 18 58 19 59 20 60 Out Device 21 61 1 22 62 2 23 63 3 24 64 4 25 65 5 26 66 6 27 67 7 28 68 8 29 69 30 70 31 71 32 7
33. ss lt ENTER gt to return to normal mode Entering the User Program Client Mode There are 2 levels of program mode CLIENT mode and INSTALLER mode Normally the installer gives you access to the CLIENT mode so you can add delete or change the user codes If you request it your installer can provide you with access to the INSTALLER mode as well To get into CLIENT mode provided the system is NOT armed Press lt PROGRAM gt enter Master code and press lt ENTER gt The Program indicator lights up to indicate that the system is in User programming mode If you get a single long beep at this point and the Program LED doesn t turn on it means your code cannot access Program mode The factory default master code 123 or 1234 is intended only as a preliminary control code of the alarm system How to Exit Program Mode If Using LED Keypad to exit out of program mode press lt PROGRAM gt then lt ENTER gt If Using LCD Keypad press lt PROGRAM gt lt PROGRAM gt again then lt ENTER gt The Program indicator goes off to indicate that the system is no longer in User programming mode How to Change or Add Codes The factory default master code 1234 or 123 if the Australian Defaults have been loaded is intended as a preliminary control of the alarm system After the Runner is installed and put into service the code can be changed to any code known to the Master user The Master user can define up to 100 user codes To limit access rights
34. stem How to Bypass Zones Bypass any zone that cannot be closed You can bypass selected zones prior to arming It is also used to temporarily exclude a faulty zone from service which requires repair To bypass a selected zone press lt BYPASS gt Bypass indicator lights up to indicate that the system is in bypass mode Enter the zone number e g 01 05 12 one or more zones the zone LED indicators lights up to indicate that the zone is bypassed following press lt ENTER gt the Bypass LED flashes to indicate zone s bypassed While in the Bypass mode it is possible to bypass more than one zone press lt BYPASS gt the Bypass indicator lights to indicate that the system is in bypass mode Add the zone number example 03 one or more zones the zone LED indicators lights to indicate that the zone is bypassed then press lt ENTER gt the Bypass LED flashes to indicate zone s bypassed To reset bypassed zones press lt BYPASS gt enter zone number example 07 13 the zone LED indicators go off to indicate that the zone is no longer bypassed Press lt ENTER gt NOTE Disarming automatically un bypasses all zone Using Chime If enabled at Installation A Chime Day zone is a detector that can be part armed while you are at home but working in another part of the building It can be programmed to operate a buzzer or light to let you know you have a visitor To disable the Day chime zone press lt CONTROL gt
35. t Directly Controlling an Output works only it requires a code to access the function LED Keypad Address Change from Local Edit Mode The Local Edit Program Mode of the LED Keypad allows the changing of the Keypad Address Accessing Local Edit Mode To enter Local Edit Program Mode on a CROW LED Keypad Press CONTROL followed by Bypass and hold for 2 seconds NOTE On the LED Keypad you must press the Control button first and the Bypass button must be pressed within 2 seconds of pressing the Control button If you make a mistake press the Enter button and then repeat the process The display now shows a single digit number X where X equals to the current Address assigned to the LED keypad This can be any number between 1 8 How to Change LED Keypad Address When in Local Edit mode the LED Keypad will be displaying the current Address assigned to it To change the Address simply enter another digit valid digits are 1 8 then press lt ENTER gt Press lt PROG gt and lt ENTER gt to exit Local Edit mode It is advisable to cycle the power to the control panel turn power off wait 5 seconds and apply power The Keypad will now follow the operational functions that are programmed for its new Keypad Address Warning 12 Keypad Addressing Must be performed by the Systems Installer only and at time of installation If the Keypad Address is changed during normal use the system may ei
36. ther stop functioning or any special functions assigned to that Keypad will no longer operate and the system will need to be reset by the installer 13 LCD KEYPAD Keys Symbols PL Program A Stay A Arm Bypass Memory Indication Symbols tly Stay A ARM Bypass _ Trouble A Ready 14 Most of the main actions like ARM DISARM ARM STAY and others are the same at the crow LCD keypad But in the LCD keypad the user can change texts like zone name and area names adjust the backlight and buzzer tone Adjusting Backlighting and Buzzer Tone Adjusting the LCD Keypad Backlighting The user can independently adjust the backlight level of the LCD display and the Keypad Buttons from off to on with 16 steps in between The Buttons used for these special functions vary depending on the LCD keypad To increase the Crow LCD backlight level Press CONTROL followed within 2 seconds by STAY By holding down the Control button and repeatedly pressing the STAY Left Arrow button you can increase the LCD backlight level to the maximum To reduce the Crow LCD backlight level Press CONTROL followed within 2 seconds by BYPASS By holding down the Control button and repeatedly pressing the
37. ton on the remote telephone NOTE For output control you must enter the 4 digit code for example 4321 followed by the output number you wish to control in this case 5 At any stage if you enter in an incorrect code you can press the button on the remote telephone to clear all code entries and then start again To turn on the optional Microphone only available if the Voice Board is fitted you must enter in the appropriate code followed by the button To turn the Microphone off you simply press the x button again To end a Command Control session simply hangs up the phone The panel is monitoring the line at all times and 15 seconds after the last key press it automatically hangs up the line This 15 second timer is active during the whole command control process so a period of 15 seconds without a key press causes the panel to hang up Using Local Command Control If a command control code for outputs is programmed and the output s are allowed to be locally controlled from the keypad then entering the 4 digit code at a keypad blanks the display and the zone LED s now indicate the output status For example if output 1 is on zone 1 LED is on Pressing the 1 button at the panel keypad output 1 can be turned off provided it is allowed to be locally controlled To leave local command control mode simply press the lt ENTER gt button and the keypad returns to normal operation This feature works the same way tha
38. y loss or damage by burglary robbery fire or otherwise or that this product will in all cases provide adequate warning or protection Purchaser understands that a properly installed and maintained product can only reduce the risk of burglary robbery or other events occurring without providing an alarm but it is not insurance or a guarantee that such will not occur or that there will be no personal injury or property loss or damage as a result Consequently Crow shall have no liability for any personal injury property damage or any other loss based on claim that this product failed to give any warning However if Crow is held liable whether directly or indirectly for any loss or damage arising under this limited warranty or otherwise regardless of cause or origin Crow s maximum liability shall not in any case exceed the purchase price of this product which shall be the complete and exclusive remedy against Crow Contents Contents INTRODUCTION THE CROW ALARM CONTROL SYSTEM 00 nn ee a seaeva aul eeeusdaduneauaenaewaansSadusandauarenen 1 TYPICAL ALARM SYSTEM CONFIGURATION cccaveceecuueusaveusueuecusuuaueauvaueneeusaueusaueusaueaeaueavausaeausaeeusaueuvaveutaueasnes 1 KEYPAD DESCRIP TION sm cece ie Wacsciccnackuce snack svavacwcbanssdevarsuussabensenaesuasvaresvanassexesniesdscasnasexebnansene FUNCTION KEYS cccstscaacsesunsdvctacenescdateesaceadecavedeunsecwatel acatduasaaucivesdiig a a Eia arii 2 ALPHANUMERIC KEYS 3a i a a
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