Shell LubeAnalyst USER GUIDE
Contents
1. Section B SAMPLE NUMBER Shell To stick on the bottle lubeAnalyst K SAMPLE NUMBER If the Equipment Component is not registered complete all the fields below or register online 5 Shell 5 2 Email address lubeAnalyst 5 Date sample drawn Shell LubeAnalyst Number 7 Customer Name Site o led 5 NOTE Without this number the sample can not be processed ate sample eran 5 Fax Customer Name Site LS AD HOC Shell LubeAnalyst Number Lubricant in Use Oil Changed Yes No Equipment Ref ID Done Equipment Life Lubricant Life Top Up Volume Component Ref ID Equipment ref ID 8 2 Please quote the units of measure for above numbers i e 250 hours Equipment Component Description 2 l FOR INDUSTRIAL Diesel Gearboxes Hydraulics Turbine Bearings Circulating Aviation Compressors and Equipment Component uj EQUIPMENT Engine Eng Systems and EDM Piston Engine Vacuum Pumps Equipment Manvfacturer Model FOR TRAN2. mt Model Bus Urban B7RLE emi C C JWarranty O Criticality End Has Component Details _ Comp Desc TT Comp Comp Ref 10 Test Suite amp amp Manuf Select OAI Add Model Comp Manuf gt x Add _ Lubricant elect EJ Ges Submit Form Cancel Form Register New Component Figure 5 Register Eqiupment Page 8 Once all details have been completed click Submit to save the new equipment A message will appear in green confirming Equipment details saved successfully Now you can register the components of the equipment by clicking the Register New Component button Modify Equipment LubeAnalyst Home Equipment Vehicles Sample Management Failure Analysis Site Name Material Ordering User Details Site Management Customer Name Shell Technical Helpdesk 7 Useful Information Customer E Tralning E __ Log off ux Site Address Maintenance Department Redfern R 0 og Equipment Details Eam Desc children s School Bus Egpmt Locn Egpmt Ref ID Add UCL 287 Site Depot Eqpmt Group Eapmt Manuf On Highway Vehicles Volvo Group i Eapmt Type amp Model Bus Urban B7RLE ie Warranty C Criticality
3. Component Details Comp Des Comp Type Comp Ref 1D Selec 2 T Test Sulte Comp Manuf d Select i All AdditionaltestSuttes i SeectComp Manu cI OJ Remove Lubricant Select capacity Lites Register New Component Submit Form Cancel Form Figure 6 Modify Equipment Register Page 9 6 Registering a new Shell LubeAnalyst Component A component must be registered to a piece of equipment as illustrated in the hierachy depicted in Figure 1 Select Equipment Vehicles then Search in the LubeAnalyst menu or if you have just successfully registered a new piece of equipment click _RegisterNew Component n the search screen you can choose filters required and select Search which will return a list of equipment registered to your site Select the correct equipment This will take you to the view Equipment Vehicle screen Then select Resister New Component tton Complete the data fields those marked with an asterisk are compulsory highlighted below with amp You can use the Add button to add new data To help select the test suite required for this Component please refer to Section 9 0 Choosing a Shell LubeAnalyst Test Kit Suite The Test Suite you choose for this component must match the kit type that you have purchased For example if you select a K2 test suite you mu
4. M eee 0 0 12 08 2011 12 12 2011 22 06 2012 16 09 2012 16 09 2012 01 12 2012 12 08 2011 12 12 2011 22 06 2012 16 09 2012 16 09 2012 01 12 2012 Barium Ba ppm Phosphorus P ppm Zinc Zn ppm Silicon Si ppm Sodium Na ppm Water Content KF ppm Calcium Ca ppm Analysis results for the last three samples Figure 24 Analysis Results Page 31 11 3 Shell LubeAnalyst Failure Analysis Feature Shell LubeAnalyst s unique failure analysis tool allows for an overview of your equipment condition monitoring programme indicating the number of samples and percentage categorised as Action Red Caution Amber Monitor Yellow and Normal Green Further analysis can also categorise all the Action Red Caution Amber Monitor Yellow by failure type These failure types can indicate the underlying reasons why the sample was diagnosed with that condition This helps the user to identify the areas for greatest improvement and can also be used to monitor reliability of site equipment Select Failure Analysis from the LubeAnalyst menu and manipulate the filters qm Help Failure Analysis LubeAnalyst Home Customer Shell Technical Helpdesk Site Shell Technical Helpdesk Failure Analysis Equipment Location Hawthorn Material Ordering User Det
5. 2 o0 0 0 0 0 02 0 pli 519 o ole P19 Ble 519 I E E E ol C cH c 2 O Q U D O gt gt EIS gt gt gt gt gt ES 515 95 EJS gt 9 gt LLI clo 5 700 HG ojo 95 z O T FIG 3 0 I lt l lt lt lt lt lt lt D L 0 ZI lt lt lt 23 10 Sample Techniques and Registration Once you have purchased and received your test kits you will be ready to take samples and send them to the Shell LubeAnalyst laboratory for analysis 10 1 Best Practice Sampling Techniques Most lubricant condition monitoring services use an oil sample of only 1OOml to represent system that may hold hundreds or thousands of litres of oil so it is very important to take a representative sample From the very first sample you begin investing in a valuable condition monitoring programme Every sample contributes to building a history from which trends in wear contamination and degradation can be determined When sampling from systems always observe environment health and safety requirements Take care with high pressure piping and thermal systems and sampling close to electrical equipment or when sampling from a drain line If in doubt please contact your Lubricants Technical Advisor or Shell Technical Helpdesk We recommend a cons
6. Page 26 10 4 Registering a new sample with Shell LubeAnalyst Now that the sample label has been filled in with all the required information the sample can be registered on the LubeAnalyst system Select Sample Management then Register from the LubeAnalyst menu Register Sample LubeAnalyst Home aquam Remarks ET E Date Registered 05 20 Date Drawn sues Sample _________ O Ad hoc Sample 2 Urgent Sample Track LubeAnalyst 1 JSample taken during aildrain Export ste 1p 3 Material Ordering Site ID Name dd User Details Site Management Site Address Useful Information Customer E Training Eapmt Ref ID Egpmt Desc Comp Desc LubeAnalyst Mo Contact Us Eapmt Comp Name 12 Log off FI e J Registered Lubricant E Lubricant In Use i All Equipment Life ______ Select ai Lubricant Life ______ Select Top up Volume _____ FERRE Since Last Sample Test Suite Tests Add Remove Submit Submit amp Print Cancel Add Subscriber Maintenance History Figure 19 Register Sample Page 27 Complete the fields on the Register Sample registering a sample a component that has previously been sampled you can input the LubeAnalyst number that appears on the top of the historical analysis report This will automatically complete all standard fields requiring only Equipment Life Lubricant Life and Top Up V
7. Shell Lubricants 1 Contents 2 Introduction 3 3 Registering as a new Shell LubeAnalyst Customer 5 2 Registering New Shell LubeAnalyst Site 6 5 Registering new Equipment or Vehicles 8 6 Registering a new Shell LubeAnalyst Component 10 7 Registering a new Shell LubeAnalyst Subscriber 12 7 1 Registering a subscriber at site level 13 7 2 Registering a subscriber at Equipment Component level 15 8 Ordering Shell LubeAnalyst Test Kits 18 9 Choosing a Shell LubeAnalyst Test Kit Suite 19 9 1 lubeAnalyst Test Suites Pre Paid 19 9 2 lubeAnolyst K2 Test Suites Pre Paid 20 9 3 LubeAnalyst Test Suites Pre Paid 2 9 4 lubeAnoalyst Advanced Turbines Test Suites Post Paid 22 9 5 LubeAnalyst Advanced Test Suites Post Paid 23 10 Sample Techniques and Registration 24 10 1 Best Practice Sampling Techniques 24 10 2 Drawing a sample with a sample pump 25 10 3 Completing a Shell LubeAnalyst Sample Label 26 10 4 Registering a new sample with Shell LubeAnalyst 27 11 Shell LubeAnalyst Sample Analysis Reports 30 11 1 Shell LubeAnalyst K2 and Test Suite Reports 30 11 2 Shell LubeAnalyst Advanced Test Suite Reports 31 11 3 Shell Failure Analysis Feature 32 12 Key Contacts and More Information 33 Please note that the assessment of lubricant condition is a complex task Shell and its related bodies corporate have prepared this document as a guide only to assist you in using the Shell LubeAnalyst service It should n
8. money on maintenance The Shell LubeAnalyst service has been designed as an early warning system that identifies signs of increased wear and evidence of unwanted contaminants or lubricant degradation This condition monitoring service helps to provide preventive and predictive maintenance Lubricants are designed to perform many functions such as to reduce friction and wear transfer power and remove and control contaminants The physical and chemical analysis of used lubricants can reveal important information about the condition of machinery and the ongoing serviceability of the lubricant In many applications an aged lubricant can begin to cause damage to machinery rather than protect it Whether this is due to excessive contamination or chemical degradation oil analysis can be an effective means of detecting this common problem and optimising service intervals Oil analysis is also one of the most effective ways of trending wear and identifying wear behaviour whether this is via time based trending of wear or the morphological study of individual wear particles There are five simple steps to the Shell LubeAnalyst equipment condition monitoring service 1 Register your customer details and equipment with Shell LubeAnalyst 2 Collect the oil sample 3 Label the oil sample 4 Mail the oil sample 5 Receive the lab report with diagnosis and recommendations How do get the most out of Shell LubeAnalyst Define your goals clearly
9. E Ref Equipment ipment Component Ref Location Description Description 01189680 EFS01 UCL287 2 jaa Personal Car 2 Personal Car 2 Engine FH CA Number Shel Helix 7 110004 1 Caltex Delo 400 LE Reference Oil Chevron Delo 400 4 Lubricant 7 ES 15 Oi 01183328 TGA01 e x 2231 Dalby Gas Turbine Compre Turbine Oil Reservoir 2231 8645 OV shal AeroShell 01229771 TURO1 287 Site Depot Children s School Bu Shell Turbo 100 Prim Export _ lt lt 123 Figure 13 Search Equipment Component Listing 15 Select Modify Equipment or select Modify Component LubeAna lyst View Equipment Component le Or Mama EquipmentVehicles Sample Management Failure Analysis Material Ordering User Details Site Management Useful Information Customer E Tralning Contact Us Log off Site ID Site Name Shell Technical Helpdesk Site 2231 Dalby Qld Egpmt Locn Egpmt Code Egpmt Type Egpmt Name Eqpmt Manuf Egpmt Model LubeAnalyst Comp Type Comp Mame Comp Manuf Comp Mode Test Suite Lubricant Register New Comp Figure 14 View Equipment Component From the Modify Component or Modify Equipment window select the under Subscriber s section Modify Component LubeAnalyst Home LubeAnalyst No O Inactive Equipment Vehicles Comp Type Sort Order Sample Man
10. R Contact Log off Equipment Details e Eqpmt Code Desc Children s School Bus Egpmt Locn Egpmt Ref ID Page 11 7 Registering a new Shell LubeAnalyst Subscriber Subscribers to the Shell LubeAnalyst system are the people who will receive the LubeAnalyst reports Subscribers can be registered at any level of the hierarchy customer site equipment or component For example a subscriber registered at the customer level will receive reports for all sites and a subscriber registered to a piece of equipment will receive reports for that piece of equipment and related components only You can add a subscriber using the Shell LubeAnalyst website allowing the subscriber to receive analysis reports via email as they are generated from the LubeAnalyst system There are three active user settings for registering a subscriber Customer Viewer Customer User and Customer Admin See Table 1 for details Access Level View Data and Register Register Register Reports Equipment Subscriber at Site Subscriber at Component Level Equipment Component level Customer Viewer Customer User mm Customer Admin _ Table 1 Customer access levels Page 12 7 1 Registering a subscriber at site level Once logged on select User Details then Register from the Lube Analyst menu Sample Results LubeAnalyst Home Welcome Silvana Farrugia Shell Technical HelpDesk Equipment Vehicle
11. SPORT Engine Hydraulics Power Right Left Gearboxes and Axle Differentials Transfer ION and Brakes Steering Red Gear Red Gear Transmissions and Final Drives Gearbox Oil Capacity Litres K2 www shell com au lubeanalyst Valid to 31 12 2011 Figure 18 Shell LubeAnalyst Sample Label 1 First time samples without registering online with Shell LubeAnalyst For a first time sample complete all sections with the required information As it is the first sample a Shell LubeAnalyst Number will not yet be assigned to the component This Shell LubeAnalyst Number is unique to each component and is left blank for first time samples It will be assigned once the first sample has been registered in Shell LubeAnalyst and will appear on the LubeAnalyst sample report You can then record on future samples Registering the sample online Registering the sample online is the most efficient way of recording the required data The next section Section 10 4 describes the process of registering a sample online Once you ve registered online just record the Shell LubeAnalyst number in Section C Ongoing samples Complete Sections B and C In Section C fill in the Shell LubeAnalyst Number Equipment Life Lubricant Life Top Up Volume and tick if the oil was changed If you have any questions about the information required please contact your Shell Account Manager Lubricants Technical Advisor or the Shell Technical Helpdesk
12. TE ele 6 x a e pm __ 9 lt lt ealz se 552 53 tz o 15 S 2 x a lt lt 2 l 22 5 lt 28 lt Air Compressor seen _ wem e _ Aromo _ ioionEngie Diel u m s Diff Final Drive PTO aM soon Diff Final Drive PTO rM ew _ __ fa _ Hydraulic Systems pf fe ___ u u Gears SAE Grades w _ Industry General ISO Grades 2 a au an SAE Grades Page 19 m a m x me si 3 8 _ _ 2 0 1 5 N o lt lt L lt C C C 0 dc 5 EIS RIE 5 Air ISO Grades Air Compressor Automotive Transmission Aviation Engine Diese Aviation Petrol Engine Diesel Engines Diff Final Drive PTO N N O s Q C Q OQ 2 Diff Final Drive PTO Hydraulic Systems ISO Grades Hydrau
13. You can also reach the login screen by clicking on the web address in your Welcome to Shell LubeAnalyst email m Help Analyst Welcome to Shell LubeAnalyst Home Useful Information Contact Us What is it Shell LubeAnalyst is like a health check for your lubricants amp equipment It is a condition monitoring service which helps keep your business running smoothly What are the benefits Shell LubeAnalyst will help you save money on maintenance and potential lost production caused by failures which can occur in your equipment amp vehicles It gives you peace of mind that both the equipment or vehicles amp lubricants are in good condition It is an early warning system User ID Password Figure 2 Login Screen You will be automatically directed to the Sample Results page the home page You will see any new results since your last login Sample Results Home Welcome Shell Technical HelpDesk Equipment Vehicles Sample Management Samples received since last logged on 14 12 2012 09 46 AM CP o D 1 7 i Total 2 Fallure Analysis Material Ordering User Detalls Site Managemen sem 19 Useful Information Customer E Tralning Date Date 1 Contact Us LubeAnalystNo SampeNumbe From EE To FER Log off Search Gear Click on the Sample Number t
14. agement Credit Block Show Eqomt Samples if you wish to register the subscriber to the piece of equipment to register the subscriber at the component level Help Site Address Technical Helpdesk 8 Redfern Road Hawthorn East VIC 3123 Comitry List of Equipment for Equipment Location Code ame 01193328 Turbine Compressor 2 drive 2231 9645 View Site Details List of 5 for Equipment TGA01 Turbine Reservoir 2231 9645 0V Tests Register Comp Sample Register Maintenance Show Comp Samples Add button Help Site Name THD Silvana Fallure Analysis Comp Type Turbocharger a joa 7 User Details Comp Des E a Useful Information Egpmt Name Customer E Tralning TREE Manuf Add Other Contact Us Volvo Group Log off 1 Model Add de B7RLE _ LJInclude in Lube Survey LJAvallable To gee Shell Rimula R4 L gj Reference Lubricants Test Sulte 5 Select Additional Information Save Camel Show Samples Register Sample Equipment Site Customer Add New Component Figure 15 Modify Component Equipment Page 16 The Associated Subscribers page will open in a new window showing all the subscribers registered to that item To add the new subscriber select th
15. ails Equipment Name Compressor Room Site Management Component Name MYCOM 23 250 Compressor Useful Information Customer E Training LubeanaiystNo Log off Date From 107 02 2012 Date To 18 02 2013 Reports Statistics v Tables Show Report Print Reports Figure 25 Failure Analysis There are three options for reports Statistics Tables and Graphs Select your desired type and click the Show Repor button to show the report in the LubeAnalyst website or the Prin Reports button to generate a PDF report Failure Analysis LubeAnalyst _____ LB Home Customer Name Shell Technical Helpdesk Equipment Vehicles x Sanpa Ma gt Site Shell Technical Helpdesk Fallure Analysis Equipment Location Hawthorn Material Ordering SS SSS SSS User Details Equipment Name Compressor Room Site Management Component Name MYCOM 23 250 Compressor Useful Information Customer E Tralning LubeAnalyst No OE Contact Us Log off Date From 07 02 2012 Date To 18 02 2013 Reports v Statistics M Tables Graphs Perlod refers to sample data Figure 26 Show Report Page 32 12 Key Contacts and More Information For more information please contact your Shell Account Manager Shell Lubricants Distributor or Reseller Shell Lubricants Technical Advisor or the Shell Technical Helpdesk on 1300 134 209 www shell com au lubeanalyst Page 33
16. alyst orders are processed by the Shell Technical Helpdesk Purchase orders can be emailed to technical au shell com or faxed to 1300 134 205 Please include the following information on your purchase order Company Name Delivery Address m Invoice Address Purchase Order Number Contact Name and Contact Details of kit required refer to Section 9 0 Choosing a Shell LubeAnalyst Test Kit Suite Quantity of kits required Shell LubeAnalyst materials are supplied as Pre paid test kits LubeAnalyst K1 K2 and contain sampling materials for 10 samples We send an invoice to you at the time the pre paid kit is dispatched Postpaid test kits LubeAnalyst Advanced are ordered as individual samples We send an invoice to you after the sample has been tested Your Shell LubeAnalyst samples are invoiced separately to lubricants and fuels orders For any issues relating to your LubeAnalyst invoice please contact the Shell Technical Helpdesk on 1300 134 205 Page 18 9 Choosing a Shell LubeAnalyst Test Kit Suite Shell LubeAnalyst offers two types of test suites pre paid test kits LubeAnalyst K2 and and post paid test kits LubeAnalyst Advanced The pre paid test kits include a standard set of tests according to the sample source Please review the following tables to help determine the correct test kit for your needs 9 1 LubeAnalyst Test Suites Pre Paid TEST SUI
17. cant Life 25984 Hours 26979 Hours 28187 Hours 60 Top up Volume 50 Litres 0 1 Oil Drain No No No Viscosity 40 o 20 m Visc 40 C cSt 0 0 TAN D 664 Dsum Seam T TAN D 664 mg KOH g 045 017 013 Water Content KF __ NINE rae Water Content ppm 859 57 168 Wear Spectrometry Oils Fe ppm __5 6 5 _ Chromium Cr ppm 6 Nickel Ni ppm Aluminium Al ppm 2 Lead Pb ppm Tin Sn ppm 08 03 2011 15 06 2011 07 02 2012 30 05 2012 18 02 2013 Vanadium ppm Silicon Si ppm eee Chromium Cr ppm amp Iron Fe ppm Sodium Na ppm Potassium ppm Contaminants Molybdenum Mo ppm 20 200 Manganese Mn ppm Boron B ppm B d Magnesium Mg ppm Calcium Ca ppm __ 4 Barium Ba ppm Phosphorus P ppm __ c 1 _ Zinc Zn ppm Wear Index PQ aa 08 03 2011 15 06 2011 07 02 2012 30 05 2012 18 02 2013 Wear Index PQ 4 8 5 Silicon Si ppm Sodium Na ppm Y Water Content KF ppm 80 0 15 Trend graphs showing critical diagnosis areas for lubricant and component failures and properties Figure 22 LubeAnalyst K1 K2 and K3 Test Suite Report Page 30 11 2 Shell LubeAnalyst Advanced Test Suite Reports The Advanced Report is detailed over two pages The first page shows comments an
18. d recommendations from the diagnostician plus graphs on oil properties wear metals contamination and additives The second page includes test results for the last six samples Sample status indicator Lu beAna lyst for equipment oil condition Sample Number 74000056 LubeAnalyst Number 00708494 ZTU Site Name Shell Technical Helpdesk Shell Technical Helpdesk Enrolment Equipment Ref ID Maintenance Dept Shell LubeAnalyst and Equipment Description SB1MVA10BB001 8 Redfern Road registration number component Component Ref ID Hawthorn East for the component Component Description B1 TURBINE MAIN OIL TANK VIC orde Siemens AG Unspecified 3123 Customer contact information Lubricant Name Unspecified Unspecified Australia Focal point 1 Technical Helpdesk Focal point 1 phone 1300 134 205 Shell Website http www shell lubeanalyst shell com Diagnosis with possible Results are generally satisfactory Laser Net Fines results indicate the compartment is in good condition causes and actions Oil Properties 50 40 30 20 10 0 0 12 08 2011 12 12 2011 22 06 2012 16 09 2012 16 09 2012 01 12 2012 12 08 2011 12 12 2011 22 06 2012 16 09 2012 16 09 2012 01 12 2012 Aluminium Al ppm Copper Cu ppm Lead Pb ppm 9 Visc 40 cSt TAN D 664 mg KOH g Chromium Cr ppm Iron Fe ppm Contaminants Additives
19. e dd New button This will take you to the Register Subscriber screen Associated Subscribers No Records Found sweet pe Customer 3 Contact Name Active Status Active d Search Clear Associated Subscriber Date Contact Access S UNE e paa Active Australia day 372013 2yoz2013 Figure 16 1 Associated Subscribers In the Register Subscriber screen enter all the new subscriber s details as described in Section 7 1 Registering a subscriber at site level and then click the sae button A green message will appear confirming the Successful registration of the subscriber Register Subscriber System Report Access 4 Report Route Subscriber Customer Subscriber Inactive _ ne C Post PDF Email O Fax C Text Email eqs Email Contact me JCSV Email Address Maintenance Department B Redfern Road Review Samples amp Action Caution Monitor amp Normal Mode For Red Sample None TAC mn Send Sample Grouped For Site d Country Australia prones O Language English d Customer Front End Assignment User Type Customer Viewer F Unlock User Reset Password Save Cancel Show Associations Close Figure 16 2 Register Subscriber Page 17 8 Ordering Shell LubeAnalyst Test Kits Shell LubeAn
20. icles Sample No 24872 Data Saved Successfully Sample Management Date Registered aa DS 2013 Remarks Results Im Sample Nox Ad hoc Urgent Sample Export LubeAnalyst _____________ taken during oildrain Fallure Analysis E Material Ordering 1 Site i Name I Site Management Useful Information site address UO Customer E Tralning Contact Us Egpmt Ref ID Egpmt Desc Comp Desc LubeAnalyst Log off Eapmt Comp OT Lubricant In Use 00 sel All Equipment Life ______ Lubricant ______ Aos X Top up Volume 7 ies Since Last Sample 4 Test Suite Tests a Test Suite Add O Remowe E Submit Submit amp Print Cancel Add Subscriber Maintenance History Figure 21 Save Sample Registration Page 29 11 Shell LubeAnalyst Sample Analysis Reports The sample reports will detail a diagnosis the sample status Action Red Caution Amber Monitor Yellow and Normal Green as well as test results Reports include graphical output showing key diagnosis areas such as wear metals and viscosity note that two or more samples per component are required for trending 11 1 Shell LubeAnalyst K1 K2 and K3 Test Suite Reports The report is contained on one page and shows the last three sample results for oil properties wear metals and contamination It also includes co
21. istent method of taking a sample Always take the sample at the same point in the same way and after the same amount of time For example if you previously took the sample half an hour after the machine has been started please make sure that the next sample is taken half an hour after the start of the machine as well We recommend that you sample a component while it is running if it is safe to do 50 or within 30 minutes after shutdown Refrain from sampling right after a large volume of lubricant has been added Always be sure to draw sufficient sample to fill the bottle 8075 full is a good level to aim for as this will help ensure that there is adequate sample to complete all tests and will ensure adequate ullage to allow sample agitation by the laboratory Areas where lubricant flow is restricted or where contaminants and wear products tend to settle and collect should be avoided as sampling points Always try to take the sample in the most hygienic of conditions This will help to minimise contaminants in the sample which could lead to an incorrect analysis and diagnosis Use the correct sampling equipment and the bottles supplied by Shell Make sure that they are unopened unused and clean before you use them Always clean the sampling gun immediately after use After taking the samples check to make sure that the bottle lids are tightly closed The optimum location to sample a circulating system is a live zone upstream of filters where con
22. k 4 Contat ister E Site address Shell Technical Helpdesk prone Preferences purchase Order No Site Management s Useful Information Country Australia Customer E Tralning Contact Us Mc Subscriber Details stoner 1 Report Route subscribing Party Language Engish L Fax Text Email Web Access O Excel Email 0 0 RE dn __ Mode For Re Sample 3123 Country Australa Phone Alternative Phone Fax Email User ID User Type Customer Viewer Submit Form Cancel Form Register New Subscriber Figure 11 Modify Subscriber Click Register New Subscriber jf you would like to add another subscriber at this stage Page 14 7 2 Registering a subscriber at Equipment Component level This section describes the process for registering a subscriber to a component or piece of equipment As shown in Table 1 customer user or customer admin access is required to register a subscriber to a level lower than a site The first step to registering a subscriber to a piece of equipment or component is to locate the equipment or component Select Equipment Vehicles then Search enter the selection criteria and click the Search button Search Equipment Component eel Customer Name Equipment Group Select di
23. lic Systems gt m O O gt m O O Industry Gears Industry Gears Industry General locomotive Engine Gos Engine m Marine Engines o mjm Petrol Engines Refrigerator Compressor W _ o Transport General le bn triads o m Turbines ISO Grades m _ _ e eaa a eee __ vem x 9 gt 2 0 39 O Q m Woor dex Pa hdo TE 20 Gd C p a m A Gd o a N C E T O 2 L O x 16 _ 3 9 x G 6 TEST SUITE alos sol ele gt O amp X 5 2 PA lt lt EA Em o X o 2 0 gt 5 Y gt gt te gt gt Q 2 2 2 k 2 9 lt 2 6 lo Air ISO Grades Air Compressor SAE Grades Diff Final Drive PTO ISO Grades Diff Final Drive PTO SAE Grades Hydraulic Systems ISO Grades Hydraulic Systems SAE Grades Industry Gears ISO Grades Indus
24. mipmetiye Sdei y O eor Equipment CompmmtTye Seet 6 Feedback ng Sample Management bec Failure Analysis a 0 E User Details Lubehresyet Test Suite Select Site Management Useful Information Customer E Training i Clear Contact Us Log off Figure 12 Search Equipment Component Search A list of all registered equipment applicable to the criteria entered will be shown from which you then need to select the specific piece of equipment or component Note that if you wish to register the subscriber to multiple pieces of equipment or components you must repeat the process for each Alternatively you can register the subscriber to the site which would result in the subscriber receiving Shell LubeAnalyst results for all the equipment and components registered to that site Help Search Equipment Component LubeAnalyst Home Customer Name Shell Technical Helpdesk Equipment Group Select ui ment Vehicles Site Shell Technical Helpdesk Equipment Type Select 8 Register cauipment omone Feedback Sample Management Failure Analysis ameo we EH User Details Test Suite seit Ta Site Management Useful Information Customer E Training Clear Log off 2 Equ I
25. mments and recommendations from the diagnostician Sample status indicator w Lu beAnalyst for equipment oil condition Sample Number 72018311 LubeAnalyst Number 00713198 ECO Site Name Shell Technical Helpdesk Shell Technical Helpdesk Enrolment Equipment Ref ID 23 P i ANNA a ed Shell LubeAnalyst and Equipment Description MYCOM 223 250 Compressor 8 Redfern Road registration number component Component Ref ID Hawihorn East for the component registration Component Description REFRIGERATION COMPRESSOR VIC Manuf Model Unspecified Unspecified 3123 Customer contact information Lubricant Name Refrigeration Oil 52 FR A 68 Australia Focal point 1 Technical Helpdesk Focal point 1 phone 1300 134 205 Diagnosis with possible causes and actions Shell Website http www shell lubeanalyst shell com Results are unsatisfactory Negligible wear is occurring Moisture levels are high Change oil or carry out water purification to clean up oil Inspect for source of moisture ingress and rectify Advise evaluating sampling procedures as a precaution Resample at a reduced service interval after corrective action to further monitor Analysis results for the last three samples Sample Number 72013260 72013242 72018311 Oil Properties Sample Condition Normal Normal Action 100 0 2 Sample Date 07 02 2012 30 05 2012 18 02 2013 Equipment Life 45163 Hours 46158 Hours 47366 Hours Lubri
26. ntactName Search ao Site Address Shell Technical Helpdesk Phone Purchase OrderNo O Preferences Site Management Contry Useful Information Customer E Tralning c Log off Subscriber Details Subscriber Customer Subscriber Report Route MEER C Post M POF Email Subscribing Party Shell Technical Helpdesk Language English LJ Fax Text Web Access Excel Email Contact Address Shell Technical Helpdesk Redfern Road z TE Mode For Red Sample None c 123 Country Australia Phone Alternative Phone Email User ID User Type Customer Viewer Submit Form Cancel Form Register New Subscriber Figure 10 Register Subscriber Page 13 Once you have completed all the new subscribers details click the Submit Form button green message will appear confirming Subscriber details registered successfully The entry will then be validated by the LubeAnalyst administrator and a welcome email will be sent to the subscriber containing login and password details Modify Subscriber LubeAnalyst Home Equipment Vehicles m Sample Management allume Analysis Customer Name Shell Technical Helpdesk Customer Address 8 Redfern Road Hawthorn East Victoria 3123 Australia Material Ordering Site Details User Details Search Site Name Shell Technical Helpdes
27. o view report LJ M nme 45 01227948 UNKO1 Shell Lube Sample Testing from Slt of Shell o 04 03 2013 Reported Caution 01189886 EOHO1 ipsae Gil Caltex Delo 400 LE 15W 40 32 06 2012 Reported Normal Prnt Export Show Sample Reports Print Label Export to XML to XML Figure 3 Sample Results Page Page 6 Now you can register your new site Choose Site Management then Register from the LubeAnalyst menu and complete all the required fields Required fields in LubeAnalyst are marked with an asterisk they are highlighted below with a Once you re satisfied with the details click Submit Form Register Site LubeAnalyst Home Customer Details Equipment Vehicles Sample Management Customer Shell Technical Helpdesk Analysis Site Details Material Ordering sese Dialis db SteName a Site Adares Search Register SETU LAT ALI Customer E Training A contact Us LL m Do 5 efh Subscriber Details Subscriber Customer Subscriber Subscribing Pam I Language English e Contact Names Address o Loo y E 1 PO Country select fai phone TT E Alternative Phone Mx eman c user Tn User Type Customer Viewer Lu Figure 4 Site Registration Help Customer Address g Redfern Road Hawthorn East Victoria 3123 Australia 8 me pu
28. odify Equipment LubeAnalyst Home Please register Component under this Equipment Customer Site Details Sample Management Site Hamat Fallure Analysis Material Ordering User Details Se Site Management Useful Information Saas eines Country Site Accress Maintenance Department 8 Redfern R 2ontact Log off Equipment Details Code opm Desc chidren s School Bus Egpmt Locn Eqpmt Ref ID Add UCL 287 Site Depot Eqpmt Group 3 Eapmt Manuf On Highway Vehicles 2 Volvo Group All Type mt Model Bus Urban B7RLE i Aga C Warranty _ Criticality End ES Er Component Details EUR comp oee o Comp Turbocharger 1 Test Suite aS y Comp Manuf volvo Group Additional Test Suites ont pe aad OoOo O Lubricant Shell Rimula R4 L carey Litres Register New Component Figure 8 Modify Equipment Details Saved A green message will appear Equipment Details Saved and Component Details Registered Successfully Modify Equipment LubeAnalyst Home Equipment Vehicles Dee Sample Management Site Name Fallure Analysis Material Ordering i User Detalls Customer Name Site Management Useful Information ae Country Site address Maintenance Department Redfern
29. olume to be completed If it is the first sample to be taken from the component being sampled then the registered equipment and component can be located by either inputting the Site ID and selecting it from the drop down Eqpmt Comp box or by searching for it by clicking the L button LubeAnalyst Home Equipment Vehicles Sample Management Results Register Track Export Fallure Analysis Material Ordering User Detalls Site Management Useful Information Customer E Tralning Contact Us Log off Help Register Sample Submit Date Registered 21 03 2013 DateDrawn Sample O Ad hoc SampleO Urgent Sample LubeAnalyst JSample taken during oildrain Ste dares TT BEgpmt Ref ID LubeAnalyst Na Egpmt Comp Name p Registered Lubricant I Lubricant In Use a j a Equipment seet ____ 9 Lubricant ______ seet t Top up Volume 1 Select amp Since Last Sample Eqpmt Desc Comp Desc Test Suite Tests Test Suite Add _ adaton O RN Test Sultes 1 i ERE Remove Submit amp Print Cancel Add Subscriber Maintenance History Figure 20 Locating Registered Equipment Component Page 28 Once fields have been completed click the Submit button A green message will appear confirming the sample Data Saved Successfully Register Sample LubeAnalyst Home Equipment Veh
30. ot be regarded as authoritative for all machinery in all circumstances If in doubt about a particular aspect of testing contact the equipment manufacturer or your local Shell representative LubeAnalyst Users should ensure they have read in full the Shell LubeAnalyst User Manual and related documents available at www shell com au lubeanalyst Neither Shell nor its related bodies corporate shall be liable for any loss damage costs and expenses including loss of profits business or anticipated savings or any direct or consequential losses of whatever kind whether caused by negligence or otherwise incurred by customers or any other person or entity arising in connection with use of or reliance on the LubeAnalyst service In the case of non excludable guarantees warranties or conditions applied by law Shell s liability is limited at Shell s option to the replacement or resupply of the relevant goods services or payment of the cost thereof where this is permitted by law Page 2 2 Introduction Welcome to Shell LubeAnalyst Shell s leading oil and equipment condition monitoring service Shell LubeAnalyst is a powerful online global database that leverages our technical expertise in lubricants and lubrication Shell LubeAnalyst is like a health check for your oil and equipment It is a condition monitoring service which helps to keep your equipment running smoothly How can Shell LubeAnalyst help me improve equipment reliability and save
31. rchase Order Country Australia Report Route Post PDF Email Fax Text Web Access Excel Email CSV XML Mode For Red Sample None T Red Sample Submit Form Cancel Form Register New Subscriber You ll see a green message indicating your Site details saved successfully and you ll receive a confirmation email from Shell LubeAnalyst You are now ready to register your new site s equipment Page 7 5 Registering new Equipment or Vehicles With your site details completed you can begin registering equipment Choose Equipment Vehicles then Register from the LubeAnalyst menu Select the site from the Site Name field Complete the remaining fields those fields marked with an asterisk are compulsory they are highlighted below with amp You can use the dd button to add new data LubeAnalyst Register Equipment Customer and Site Details Equipment Vehicles Search Site Name Customer Name Shell Technical Helpdesk Fallure Analysis Material Ordering Country Site Adcress Maintenance Department Redfern R User Detalls Site Management Equipment Details Useful Information Eapmt Code Cn Dec School Bus Eapmt Loc Eqpmt Ref ID Log off Add UCL 287 mm Site Depot Group Manuf On Highway Vehicles Volvo Group
32. s Sample Management Sample Results D 0 D i On Total 1 rm pui n Cutomeib ___________________ Condition 1 User Details ____________ Status Sample Report Sent Date 19 02 2013 Date 21 03 2013 Register LubeAnalyst Number Password ubeAnalyst mpe Number From To Ex a anagement AS A AXAgX DLE Useful Information Search Clear Click on the Sample Number to view report Customer E Training Contact Us e Bake Ruan Sauna Statue Log off 0 2201044 ee Shell Lube Uv Testing from 51 of Shell o 04 03 2013 Reported Print Export Show Sample Reports Print Label Export to XML Figure 9 Sample Results Select the site you wish to register from the Site Name drop down box located under the Site Details section Once selected enter details under the Subscriber Details section Note that Mode For Red Sample Figure 10 should be set to None unless the subscriber would like all Action Red sample reports to be sent to additional persons Register Subscriber LubeAnalyst Home Customer Details Equipment Vehicles 5 Sample Management Customer Name Shell Technical Helpdesk Customer Address Redfern Road Hawthorn East Victoria 3123 Australia Failure Analysis Site Details Material Ordering User Details Site Shell Technical Helpdesk Co
33. so that the tests performed are appropriate for the application Complete the sample registration process to determine true conditions and help ensure accurate testing Page 3 The Shell LubeAnalyst system is a powerful database Figure 1 shows the hierarchy of the database and illustrates the relationship between each level There is no limit to the number of elements that can be registered to each level Customer 0 4 Equipment re oe aha ae L ii Sample Sample 1 Sample 1 Sample 2 Sample 2 Figure 1 Shell LubeAnalyst Database Hierarchy Subscribers A subscriber to the Shell LubeAnalyst system may be linked to any of these levels A subscriber is the person who will receive all the Shell LubeAnalyst sample reports for the equipment or components at or below the level to which they are registered The subscriber can select to receive all reports for samples processed or choose to receive only certain reports for example with the status Action There is no limit to the number of subscribers that can be linked to a level The component level is the lowest level to which a subscriber can be linked Sample 2 Sample 2 Subscribers can be removed or added at anytime 2 Page 4 3 Regis
34. st send the sample with a K2 label m Help Modify Equipment Lu beAna lyst Please register Component under this Equipment Customer and Site Details ss Site Name Manage Fallure E Material Ordering User Detalls Customer Name Site Management Useful Information oo Country Site Accress Maintenance Department Redfern R ntact nt Log off Equipment Details Egpmt Code 01229771 Eapmt Desc Children s School Bus Egpmt Locn Egpmt Ref ID Add UCL 287 7 Site Depot T Egpmt Group r 7 Eopmt Manuf On Highway Vehicles Volvo Group l Add All mt Model Bus Urban B7RLE iz Add mem Jwarranty Criticality End Component Details gt Comp Des O 18 oO o on i E Additional Test Suites ga ssi mu Capacity ums 1 Submit Form Cancel Form Register New Component Figure 7 Modify Equipment Component Details Page 10 Additional tests can also be added to the test suite at additional cost Please contact the Shell Technical Helpdesk on 1300 134 205 prior to selecting additional test suites Once details have been completed click the Submit form button to save these details M
35. taminants and wear debris are the most concentrated Usually this means sampling from fluid return lines or drain lines For systems where oil drains back to a sump without being directed through a line such as engines draw from the pressure line down stream of the pump before the filter Permanent sampling points should be at elbows in pipe runs in preference to straight sections This will help to ensure that the flow regime at the sample point is turbulent and that wear and contaminant particles do not drop out of suspension Avoid sampling from dead zones of static tanks and reservoirs In particular sampling from the bottoms of sumps should be avoided because the wear debris and contaminants collected are likely to be the results of build up over time and may not represent current operating conditions The sample point should be near the mid point between the surface of the oil and the floor of the tank sump and away from walls Splash slinger ring and flood lubricated components are best sampled from drain plugs but only after considerable flushing In a similar manner permanent valves should be wiped clean and then flushed prior to sampling to ensure that any dead leg debris is excluded from the sample Page 24 10 2 Drawing a sample with a sample pump 1 Use a Shell LubeAnalyst sample bottle remove the cap and screw into the pump body 2 Using a new length of tube for each sample push the tube through the top of the p
36. tering as a new Shell LubeAnalyst Customer Current Shell Customer If you have an account with Shell please contact your Shell Account Manager Shell Lubricants Technical Advisor or the Shell Technical Helpdesk on 1300 134 205 We will need the following information for your LubeAnalyst registration Shell Customer Sold to number Site name Shell Ship to number Invoice Address Contact Name Contact Phone Contact Email address Current Shell Distributor Customer For customers that purchase Shell LubeAnalyst kits through our network of Shell Lubricants distributors and re sellers please contact the Shell Technical Helpdesk for assistance in setting Up your access You ll need to provide us with the following information for registration Company Company Address m Contact Contact Phone Contact Email Once you have been registered as a Shell LubeAnalyst Customer you will receive a Welcome to Shell LubeAnalyst email This message will include your User ID and password together with the Shell LubeAnalyst database web address to enable you to login to and begin your Shell LubeAnalyst oil condition monitoring program Page 5 4 Registering a New Shell LubeAnalyst Site Now that you have your login details you will be able to register your site s with Shell LubeAnalyst First you will need to log in to the Shell LubeAnalyst database and enter your User ID and password
37. try Gears SAE Grades Industry General ISO Grades Refrigerator Compressor Transport General SAE Grades Turbines ISO Grades Turbines Aviation Grades Weter Content i u m mmu my m mu Page 21 9 4 LubeAnalyst Advanced Turbines Test Suites Post Paid borr osl urooapwoa m spos oc m Advanced Turbine Systems 1 Advanced Turbine Systems 2 Advanced Turbine Systems 3 Advanced Turbine Systems 4 TEST SUITE Page 22 9 5 LubeAnalyst Advanced Test Suites Post Paid wewo ds m m m mm m j j j _ kepu Od xepu em mu mm m m m m M Asoosa m m m squ pov p m m m m ______ __ J jw j L ww Boosw j _ ed 2 17 gt 5 z o o 9 98 s5 o wn o s EL we ed EIL E 5 o lt lt 5 9 I o g 2 Z p Oo 195 5 15 E 252 929 22525228 2 183 5 S50 9 915 Alo c o o 0 5 D 9 lt 5 D I gt lt Blew sie 69 Blo ol Slo Blo Jod Ala 9 7
38. ump until it appears half way down the sample bottle Please make sure to tighten the thumbscrew to secure the tube 3 Place the end of the tube into the sampling point 4 Make sure that the sample bottle is vertical throughout the sampling operation and that it is not overtilled It is also important that the gun and bottle assembly is kept upright while in use to prevent oil entering the gun Should this occur disassemble it immediately and flush thoroughly with a solvent such as white spirit Shellite or X55 Dry before reassembling DO NOT FLUSH GUN WITH PETROL OR DEGREASING FLUID 5 Complete the sample label and attach to the bottle Place the bottle inside the plastic bag provided and close the ziploc then slip the bottle into the mailing canister Send the sample to the laboratory by affixing the mailing label to the canister and dropping in the post or use a pre paid courier bag available to purchase when you order your LubeAnalyst kits Figure 17 Taking a good sample Page 25 10 3 Completing a Shell LubeAnalyst Sample Label The LubeAnalyst label is divided into four sections A Customer record stub complete and keep this for your records B Sample identification tabs stick these onto the sample bottle and lid C Sample specific information complete this to identify your sample D Site Equipment and Component information complete this if not already registered in LubeAnalyst or register online
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