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Hughes 9201 User Guide

1. Confirm PIN Password 2 Select the Change SIM PIN radio button Enter the current pin in the Existing Pin Password text box 4 Enterthe new pin in the New Pin Password text box then re enter the new pin in the Confirm Pin Password text box 5 Click on Okto save the changes or Cancel to exit without saving BGAN 9201 User Manual 103 CHANGING THE FACILITY PASSWORD You can seta password for selected phone facilities such as all incoming calls or all outgoing calls ENABLING A PIN Using BGAN LaunchPad you can enable ordisable a configured PIN To enable a PIN 1 2 From Launch Pad main menu select Terminal gt Require PINs The Require PIN dialog box displays Require PIN Select PIN SIM PIN Disable Enter PIN From the Select PIN drop down list select the facility for which you want to enable or disable the PIN Click on the Enable radio button to enable the PIN orclick on the Disable radio button to disable the PIN Before you can disable the PIN you must enterthe current PIN in the Enable PIN text box Click on OKto save the changesand exit orclick on Cancel to exit without saving the changes 104 BGAN 9201 User Manual gt gt SOFTWARE UPGRADE BGAN LaunchPad can check forsoftware updates for the LaunchPad terminal and other software It can check for these updates using the BGAN system ora terestrial connection and be scheduled to check for updates daily w
2. WIRELESS LAN LED io oO oO oP Power This LED is green if Wireless LAN is on and Wireless Encryption Protocol WEP is enabled It is red if Wireless LAN ison and WEP is disabled If Wireless LAN is enabled and the terminal is operating off battery power the LED flashes at 1 8 duty cycle 1second period to save power after the unit exits pointing GPSLED The GPS unit in the Satellite Terminal will attempt to get a GPS fix each time the unit powers up The GPS LED indicates the state of the GPS fix See Obtaining a GPS Fix section COMPASS Use the compass during the Antenna Pointing processto point the terminal in the direction of the satellite he BGAN LaunchPad can be used to determine the correct direction North is O degrees East 90 degrees South 180 degrees West 270 degrees each division on the compass corespondsto 10 degrees TA The compass accuracy can be affected if the terminal is placed close to magnetic fields or metallic objects 32 BGAN 9201 User Manual SOLAR PANEL C OMPATIBILITY The terminal is compatible with solar panels The easiest way to interface to a solar panel is through the supplied DC Power Adapter HNS P N 3004065 0001 The output of the DC power adapter is plugged into the terminal with the input cigarette lighter adapter connected to the output of the solar panel The terminal has been tested to work with the following solar panels m IDG T60 3 panels form IDG Europe 60
3. CONAGURATION VIA UTWes SERVER The Hughes 9201 SW releases 3 6 1 5 and later include a built in Web Server To access the UT Web Server access the UTIP address with your favorite Web Browser e g http 192 168 128 100 See the section Using the section Using the Hughes Web MMI for further instructions gt gt DNS SERVER The Hughes 9201 supports automatic or manual DNS server address assignment DNS SERVER AUTOMATIC MODE To use automatic assignment of DNS addresses to your TE set the Primary and the Secondary DNS server addresses to 0 0 0 0 Important both addresses must be set to 0 0 0 0 to activate this feature BGAN 9201 User Manual 83 Configure Local LAN DNS server Primary address Secondary address In automatic mode the teminal will assign the DNS server addresses obtained from the network when an IP Data Connection is established DNS SERVER MANUAL MODE To use manual assignment of DNS addresses to your TE program the desired DNS server addresses in the Configure Local LAN dialog box These addresses will be assigned to the TE during initial connection of the TE to the terminal Note that the TE must be configured to dynamically obtain an IP address through DHCP to obtain DNSserver addresses from the terminal Configure Local LAN DNS server Primary address 172 30 86 i i 7 Secondary address 172 30 34 7 gt gt PHONEBOOK BGAN supportsa phonebook feat
4. S APN Nama GANINMARSAT COM Local lE 192 168 128 101 ane QOS Bakgoand 1 CID The CID of each context is automatic by default If for some reason the User wants to assign a particular context to a specific CID use the drop down anow and select the wanted CID number Most users will notneed to change this field from the automatic default setting 2 Local IP Address This is the local IP address of the TE that you want to setup a PDP context for Note that the first three octets of the IP address will reflect any changes made in the setup screen to the UTlocal IP address You can use the ipconfig command from a cmd window to find the IP address of a PC 3 APN name This field is configurable but it will always show the default APN that has been provisioned on the USIM If you have a USIM that has been provisioned with multiple APN s you can type in any of these secondary APN namesas part ofthe PDP context setup 4 Requested QoS The drop down list shows all of the different QoS types background streaming 32K streaming 64K streaming 128K and streaming 256K Select the appropriate QoS required forthe PDP context that you are setting up BGAN 9201 User Manual 43 5 Usemame UN Password PW Some Service Providers require a Usemame and Password to be used when setting up a PDP context This is often required when using Static Global IP addresses assigned by the Service provider Activating a PDP Contex
5. B mi i Acivate Cear 9 Activate Cear 0 Activate Ciear Activate Geer shee 192 168 128 fio APN Name boan inmersat can Paguesli d Espora Username Password l G Arlee snd 5ps started D rr Background Context activated for 192 168 128 101 44 BGAN 9201 User Manual Once the context has been setup whether it is successful or not the context field will always be populated until you click on the Clear box This allows you to be able to retry reactive the existing context parameters See CID 1 below You can tell if a context is active by looking to see if the Global IP Addressand DNS fields are populated If they are populated the context is active Be Edt ew Favaites Tds ip oe Hooks OLA A rms Bren A j POP Connections Microsaft Internet Explorer 7 T akes E retpyft oz r a 124 100 mctyfconnection hin isk Uris OG0X 1 92 169 120 100 HUGHES inmarsat Hughes 9201 9250 Control Pad oe aaa PDP CONNECTIONS j Beam Narmw 20 n R Local IP Address APN QoS Desi ONS2 _ a PROPERTIES 1 192 168 128 101 bqse inmarsat com BackGround Activate Gear SETUP 2 102 168 128 110 london dganinmarsat com 10 10 10 2 BackGroud 161 30 105 72 0 0 0 0 Disc Claar a STATISTICS 4 PDP CONTEXTS 3 192 165 125 112 bgan inmearsat com 161 30 160 23 172 30 66 7 172 30 34 7 Disc Clear a WLAN 4 a WEP SECURITY Artuste Clear ACA 5
6. BB fosdcom NetMreme Six Gigabit C Configure This comection uses the following itame M F Network Montor Driver L FP iPass Protocol JEEE 802 1x v2 3 1 9 Deserption Transmission Control Pretecolhtemet Protocol The default wide area Network protocol that poidas communication across diverse imerconnected networks L Shows con n netficabon sree when connected Notfy me when the connection has bmted or no connectety KE ETA The following screen appears Click on the radio button that says Use the following IP address The static IP address infomation below should be entered IP Address 192 168 128 101 Subnet Mask 255 255 255 0 Default GW 192 168 128 100 Clickon OKto confim the entres You con pst IP ztings mayped eutoreticaly f pour network supporta thes capabi Otheentse pou nsed to ask pour network sdrinatrator for the approprisne P settings O Dhian m P address autor stealy Uae the fobaming IP address Padron 1S2 168 128 101 Sbrt nak 25 55 25 Delak gateway 152 168 128 100 Use the frown ONS server sddesses Prefened DNS server Mamata DHS server To verify the connection to the terminal open a DOS command window and at the DOS prompt try pinging the UT by typing ping 192 168 128 100 If you get 4 replies back you know you have connectivity to the UT Once you have connectivity to the UT then you can use the Hughes Upgrader to load the latest software int
7. 7 MSN UDI Unrestricted Digital Information By default MSN 3 is entered into the MSN UDI text box UDI isa 64 Kbps service that isa European standard ISDN data service 54 BGAN 9201 User Manual 8 MSN RDI Resticted Digital Information By default MSN 3 is entered into the MSN RDI text box RDI isa 56 Kbps service that is nomally found in the USA 9 Trigger for Mobile Originated call type Bearer This box controls the mechanism used by the terminal to select the bearer type for mobile originated calls By default Bearer Capability is set as the trigger in this text box There isalso an option under the drop down arrow to set the trigger to use the MSN rather than the bearer Most ISDN devices conectly signal the call type speech 3 1KHz audio UDI RDI via the bearer capability If there isa problem this field can be changed to use the MSN number instead Z ISDN Interface Properties Microsoft Internet Explorer e 5 x File Edit View Favorites Tools Help Kal Back gt amp A GaFavortes Smeda lt 4 44 Address E http 192 168 128 100 web isdn htm gt 60 Links BGAN 192 168 128 100 ry inmarsat ISDN Interface Properties Narrow 36 ISDN Power Sourcing PROPERTIES MSN Speech SETUP STATISTICS MSN S E KHz PDP CONTEXTS aena WLAN WEP SECURITY MSN RDI ACA Trigger for ISDN Mobile Originated Bearer Capability ANTENNA call type Bearer
8. Hughes 9201 User Guide P N 3500145 Version 3 0 PTF 2b8c D inmarsat Copyright 2008 Hughes Network Systems LLC All rights reserved This publication and itscontents are proprietary to Hughes Network Systems LLC No part of this publication may be reproduced in any fom or by any means without the written permission of Hughes Network Systems LLC 11717 Exploration Lane Germantown Maryland 20876 Hughes Network Systems LLC has made every effort to ensure the correctness and completeness of the material in this document Hughes Network Systems LLC shall not be liable for errorscontained herein The information in this document is subject to change without notice Hughes Network Systems LLC makes no waranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness fora particular pumpose Trademarks All trademarks marks names or product names referenced in this publication are the property of their respective owners and Hughes Network Systems LLC neither endorses nor otherwise sponsors any such products or services referred to herein HUG HES and Hughes Network Systems are trademarks of Hughes Network Systems LLC INMARSAT is a trademark of the Intemational Mobile Satellite Organization The Inmarsat LOGO and the trademark BGAN are trademarks of Inmarsat IP Company Limited All trademarks are licensed to Inmarsat Limited y aama SAFETY INFORMA
9. PDP CONTEXTS tinn Last Update 08 12 17 02 05 31 WLAN SPs Pasion reida Waiting for GPS Display Policy Longitude WEP SECURITY ACA Emergency Call Numbers 000 008 112 110 118 119 911 999 ISDN Software Version 3 6 2 6 Satellite Modem IMEI 351785 00 002779 0 Satellite Modem IMSI 901112112100964 USIM PIN Status Ready USIM APN Name BGAN INMARSAT COM MS ISDN 1 Unavailable MS ISDN 2 Unavailable MS ISDN 3 Unavailable MS ISDN 4 Unavailable MAINS WLAN Off Internet In the Top left hand comer of the screen you will notice that there are three status items Satellite Signal Strength Beam ID and battery status These itemsare updated automatically when status of that item changes Network Status This shows the current status of the network and there are two messages that appear in this field 1 Registration Status This filed indicates whether you are Registered with the Network Click on the Register with Network button Note For the 9250 bypass antenna pointing istumed on as default so it will automatically register with the Network each time 38 BGAN 9201 User Manual 10 11 12 13 BGAN 9201 User Manual PS Attach Status This indicates whether you are PS Packet Switch attached with the Network You will still need to setup a PDP context in order to send PS data CS Attached This indicates whether you are CS Circuit Switch attached with the Network Once you
10. Yy OER GLOSSARY APN An Access Point Name APN provides access to an extemal network By default the SIM Card in your terminal is configured with the APN of your Intemet Service Provider You may want to configure further APNs if you have arranged with your Service Provider to use more than one SIM Card BGAN Satellite Terminal Referenced throughout this document as the Satellite Terminal The Terminal or the UT User Terminal this device implements and manages BGAN satellite communications between your computer and your Service Provider s network Quality of Service Quality of Service QoS assignsa level of priority to certain types of data traffic in particular high bandwidth applications such as video and multimedia QoS attempts to maintain a guaranteed throughput level and minimize enorratesand end to end latency so providing a higher level of service than best effort protocols DNS Server The Domain Name System DNS is an Intemet service that is required because the Intemet does not recognize the text based Web addressor email address that you type into your Web browser or email application All or part of a Web address oran email addressisa domain name and DNS translates this domain name into an IP address that is recognized by the Intemet A DNS Server holdsa database of domain names and IP addresses so that when you enter a Web address or email address you are directed to the corect IP address over the Inteme
11. 3 Plug the AC Power Cable into a suitable AC power outlet and charge the battery for three hours If the AC Power cable doesnot fit into your power outlet use the travel adapter You can operate the Satellite Terminal while the battery is charging You are now ready to install the BGAN LaunchPad Software BGAN 9201 User Manual 7 Pi INSTALLING BGAN LAUNCH PAD Asa first step Inmarsat recommends that you install BEAN LaunchPad on your computer which also installs the terminal s USB driver You can use BGAN LaunchPad to open and manage data connections manage and monitor terminal operations and monitor the status of the connections between your terminal and your computer To install BGAN LaunchPad on your computer 1 Insert the Inmarsat BGAN LaunchPad Installation CD into your computer s CD ROM drive 2 Follow the on screen instructions If you need more details go to the section LaunchPad Software Installation When you start the BGAN LaunchPad application on your computer TE and connect to the Terminal the Terminal will query the current USIM SIM card to see if the Personal Identification Number PIN is enabled If the PIN is enabled the BGAN LaunchPad displays a PIN window and requires you to entera valid SIM PIN If the SIM PIN isdisabled then the BGAN LaunchPad bypasses this display The PIN should have been supplied with the USIM SIM You are now ready to obtain a GPS fix gt gt OBTAINING A GPS Fix Your Sate
12. 5 You can close any connection that is currently open by clicking on the appropriate icon 6 Altematively click on View all data connection on teminal and then click on the close button next to the connection you want to close Connection control QOQ ODOB Disconnect Connect Connect Connect Connect Standard 32 Streaming 64 Streaming 128 Streaming 256 Streaming Owner Service APN Disconnect This_PC_only Standard BGAN INMARSAT COM Update connection list 72 BGAN 9201 User Manual gt OPENING A DEDICATED STREAMING C ONNECTION To open a dedicated steaming connection 1 Click onthe Dedicated connection icon that you want to open The following dialog box displays Dedicated confirmation Message The requested connection will be opened in addition to any existing connections and charged by time rather than volume 2 Click on OKto continue Thisopensa dedicated connection alongside your current primary connection Youcan open asmany dedicated connections as you require in this way But the total number of primary and dedicated data connections open on the terminal cannot exceed 11 CLOSING A DATA CONNECTION To close a data connection do any of the following m Clickon the connection in the Data Connections tab The connection icon loses its outline indicating that the connection is closed m Inthe Data Connections tab click on the View all data connections in terminal button to display the BGAN Conn
13. CUR Calling Line Identification Restriction Interrogation COLP Connected Line Identification Presentation 76 Interrogation BGAN 9201 User Manual 65 Service COLR Connected Line Identification Restriction Interrogation Call Forwarding Unconditional Registration Call Forwarding Unconditional Erasure Call Forwarding Unconditional Activation Call Forwarding Unconditional Deactivation Call Forwarding Unconditional Interrogation CFNRc Call Forwarding on Mobile Subscriber Not Reachable 62 DN Registration CFNRc Call Forwarding on Mobile Subscriber Not Reachable 62 1 Era sure CFNRc Call Forwarding on Mobile Subscriber Not Reachable 62 1 Activation CFNRc Call Forwarding on Mobile Subscriber Not Reachable 62 1 Deactivation CFNRc Call Forwarding on Mobile Subscriber Not Reachable 62 1 Interrogation 66 BGAN 9201 User Manual Supplementary Description sing Service Ba ming of Outgoing International Calls Activation Baring of Outgoing Intemational Calls Deactivation Baring of Outgoing Intemational Calls Interrogation Example If you want to forward all incoming callsto a number 0015554529550 in this example you must activate the Call Forwarding Unconditional supplementary service Format 21 DN Key presses 21 0015554529550 If you want to cancel Call Forwarding you must deactivate this supplementary service Key presses 21 1 If you want to fo
14. Eaa Applet smallSignal started Once all changes have been made click on Apply Any changes to this screen require a re boot of the terminal to save the new configuration Use the power button on the UTor the Restart Terminal button to gracefully power down and power back up the UT Note You can use different MSNs for any of the ISDN call types above but your ISDN equipment must be programmed with the same MSN to accept incoming calls and you must use different numbers for speech audio and UDI RDI calls BGAN 9201 User Manual 55 gt gt ANTENNA This web page is only used for the 9250 tracking antenna It allows you to monitor the status of the antenna Note This page doesnot automatically update and must be refreshed to poll for the latest status ATB State This field indicates the detailed state of the antenna tracking board and indicates whether the antenna is tracking or searching forthe satellite Hevation the current elevation angle of the antenna Frequency KHz the frequency of the global beam in kHz that the antenna is tracking Antenna Tracking indicates TRUE or FALSE whether or not the antenna is curently tracking the satellite Antenna Status Microsoft Internet Explorer f ioj xi Fie Edit View Favorites Tools Help 5 HBack gt A Favorites meda lt 4 4 Address a http 192 168 128 100 web au_status htm gt ao Links BGAN 192 168 128 100 Y BE E d
15. G 4 O08 SOS Mr Br Y Bookmarks Gh 53 blocked I Chek settingsv EE Baan E EE dca D HUGHES inmarsat cmo _____ USAGE STATISTICS BEAM GLOBAL 0 a pS session statistis MAINS WLAN Off 00 Session Rx 0 000 MB 0 000 MB PROPERTIES g0 Session Tx SETUP STATISTICS PDP CONTEXTS WLAN Ps WEP SECURITY Trip Rx 0 000 MB ACA Trip Tx 0 000 MB ISDN ANTENNA Lifetime Rx 0 000 MB Lifetime Tx 0 000 MB Lifetime 02 22 53 Session 00 00 00 a ae ___Resetdata___ Applet smallSignal started Internet Note If the UT power is abruptly disconnected for some reason the UT will not be able to save the statistics to flash and hence the statistics for the session maybe inaccurate 42 BGAN 9201 User Manual gt gt PDP Conmas The PDP Context page allows the User to setup and configure PDP contexts for any E that is connected to the UT To activate a PDP Context go to the bottom of the page You will see the CID Local IP Address APN Requested QoS Usemame and Password fields 5 POP Cannectians Microsoft Internet Oxplerer Ce Cot Yen racte Ink tib Ota T gt B E g Saxth Sip Fevortes amp 43 a i rel 3 Adiess AE hett S2 105 120 1 00 eebfconnection here D inmarsat uwm mm PDP CONNECTIONS a BEAM theme 0 s S i ans WLAN or PROPERTIES SETUP STATISTICS PDP CONTEXTS WLAN WEP SECURITY ACA ISDN Actiy oe Activate cp
16. that allow the Core Network to classify packets received from an extemal network into the comect PDP Context When incoming data anivesat an access point in the core network a packet Classifier will make a PDP Context selection based on the Traffic Flow Template and map the incoming data packets into the PDP Context with the cormect QoS attributes The use ofa 126 BGAN 9201 User Manual Traffic Flow Template allows multiple PDP Contexts to be associated with the same PDP address USIM Card Your Service Provider supplies you with a Subscriber Identification Module SIM Card ora Universal Mobile Telecommunic ations System Subscriber SIM USIM Card A SIM or USIM Card isa card commonly used in a GSM phone The card holdsa microchip that stores information and encrypts voice and data transmissions making it extremely diffic ult to listen in on calls The USIM Card also stores data that identifies the callerto the Service Provider UT User Terminal BGAN Satellite Terminal Virtual Private Network A Virtual Private Network VPN enables remote offices or users to gain secure accessto their organization s network over the public telecommunic ations network This provides the benefits of remote access without the expense of dedicated leased or owned lines VPNs work by using tunneling protocols such as LTP to encrypt data at the sending end and decrypt the data at the receiving end This tunnel cannot be accessed by data that is not pr
17. the map but only if allowed by local regulations USING THE BG AN TERMINAL SIGNAL QUALITY LEDS To point the antenna using the LEDs 1 2 Set the angle and position of the BGAN terminal using the compass and the graduated scale If you do not know the angle and position to set the terminal to use the BGAN LaunchPad pointing wizard Note the Pointing indicator LEDs as you point the terminalto obtain the maximum possible signal quality The following table shows the colorsof the pointing LEDs from the weakest to strongest as you point the terminal to the BGAN satellite BGAN 9201 User Manual 17 No Signal OO0COOO 000008 O O O O O NIN IE G K Q l 000000 Best Signal eaog 3 When you have finished pointing the terminal you are ready to register with the network Go to the next section Registering with the Network USING THE AUDIO BUZZER You can also monitor the signal quality using the audio buzzer By default the audio buzzer is switched off To use the buzzer when the terminal is in pointing mode 1 Pressthe audio button to tum the buzzeron 2 Monitor the signal quality using the buzzer The higher the pitch and the shorter the interval between tones the stronger the signal e e0eeedd ys OCR A i M aw o Audio Buzzer 3 When you have finished pointing the terminal you are ready to register with the network Note You can register with the network
18. 128 100 web properties htm v Go Links yy 3 inmarsat cmo PROPERTIES BEAM Unknown 0 Current Status BATT Registration Status Not Registered PS Attach Status Not Attached CS Attach Status Not Attached A L Register with Network _ SETUP STATISTICS Fix Quality 3D PDP CONTEXTS tinn Last Update 08 12 17 02 05 31 WLAN GPS Position latitude Waiting for GPS Display Policy Longitude WEP SECURITY ACA Emergency Call Numbers 000 008 112 110 118 119 911 999 ISDN Software Version 3 6 2 6 Satellite Modem IMEI 351785 00 002779 0 Satellite Modem IMSI 901112112100964 USIM PIN Status Ready USIM APN Name BGAN INMARSAT COM MS ISDN 1 Unavailable MS ISDN 2 Unavailable MS ISDN 3 Unavailable MS ISDN 4 Unavailable gt MAINS WLAN Off Internet BGAN 9201 User Manual 37 Pl PROPERTIES PAG E The Properties page shows the current status of the UT A description of each item on the page follows File Edit View Favorites Tools Help E Properties Microsoft Internet Explorer DER ka Q sax amp x a A po Search Sie Favorites amp B A E x P rel 33 Address E http 192 168 128 100 web properties htm x Go Links EE E dE EN da M HUGHES Inmarsat cmo E PROPERTIES BEAM Unknown 0 Current Status BATT Registration Status Not Registered PS Attach Status Not Attached CS Attach Status Not Attached a L Register with Network SETUP STATISTICS Fix Quality 3D
19. 249 256k bganinmarsatcom l IIIIINILR 192 168 128 250 192 168 128 254 or bgarinmarsat com i ACA settings for TEs using DHCP assigned IP address Dynamic Background ACA Only On off E Applet smallSignal started ACA settings for TEs using DHCP assigned IP address This option allows you to set up the UT fordynamic background ACA This means that any device connected to the UT will automatically receive a background PDP context To activate this feature select the On radio button under ACA settings for TEs using DHC P assigned IP addressand clickon Apply BGAN 9201 User Manual 51 52 IP ACA Properties Microsoft Internet Explorer Do x File Edit View Favorites Tools Help Back gt amp A A GaFavortes meda lt 3 44 Address http 192 168 128 100 webfaca htm gt Pao Links BGAN 192 168 128 100 D EN EAEE EEE a HVUGnMES inmarsat IP ACA PROPERTIES Boami Bealenabl2 DHCP Address Range 192 168 128 101 to 250 FR USIM APN Name bgan inmarsat com a PROPERTIES ACA settings for TEs with Static IP address gt ETE Off On Low IP Address High IP Address QoS APN Username Password a PDP CONTEXTS C 192 168 128 192 168 1280 32k E bganinmarsatcom bgan p WLAN C 192 168 128 0 192 168 128 120 256k fbaaninmasatcom pP z sA SOENS C 192 168 128 220 192 168 128 229 64k boaninmarsatcom P ISD
20. 9201 User Manual CONNECTING WTH THE NETWORK Establishing a connection with the network requires the careful orientation of the BGAN terminal towards the satellite a processcalled pointing Accurate and precise pointing is important because a badly pointed antenna can reduce the data rate achievable over the network When pointing iscomplete you can register the terminal with the BGAN network CHECKING THE GPS STATUS After you have connected your terminal to a computer you can check the GPS status by opening BGAN LaunchPad Refer to the BGAN LaunchPad status barand the GPS indicator light on your BGAN temninal for the current GPS status The table below indicates each possible status LaunchPad Status Terminal GPS indicator bar symbol light The terminal is getting a GPS fixafter being tumed on If you have not changed location since last registering you may be able to re asd ein register with your last valid fix Otherwise wait until a new fix has been obtained before registering Solid Green The terminal hasa valid GPS fix You are ready Oy to point the terminal and register Off The terminal has successfully registered The network will not allow you to register with Ay Flashing Red the stored GPS fix You need to get a new GPS fix rx The GPS receiver in the terminal is faulty sofa ppa Contact your Service Provider BGAN 9201 User Manual 13 gt gt PoINTING THE TERMINAL You can use the BGAN temninal signal
21. Access Point to the other without losing network access The SSID is broadcast so that any wireless device in range can read the SSID and ask permission to associate with it The SSID is not intended asa security measure it is used only to identify different networks 122 BGAN 9201 User Manual y Inmarsat TEC HNIC AL SPEC IHCATIONS Weight Dimensions Battery Life actual performance based on range of factorsand actual usage Humidity Temperature Water amp Dust Transmitter power Antenna characteristics 2 8 Kg terminal with battery 27 5cm x34 5cmx5 0cm Transmit 162 Mbits Receive 864 Mbits 36 hours standby time standard battery 95 RH at 40 C 25 C to 60 C operating 25 C to 80 C storage IP 55 standard 20d BW EIRP maximum Nominal gain 15dBi nominal 3dB beamwidth 20 degrees The Satellite Terminal camiesa waranty for 12 months from the date of sale Contact you Service Provider if you have questions about the wananty or need to retum the terminal for repair BGAN 9201 User Manual 123 amaran DECLARATION OF CONFORMITY Hughes Network Systems LLC of 9605 Scranton Road San Diego CA 92121 USA declares under our sole responsibility that the product Hughes 9201 Satellite IP Terminal to which this declaration relates is in conformity with the following standards and or other nomative documents ETSI EN 301 444 ETSI EN 300 328 ETSI EN 301 489 1 ETSI EN 301 489 17 ETSI EN 30
22. Address enter the IP Address in the text box You can get a static IP address from your Service Provider In the IP Configuration section set up your DNS Server requirements Select either Use Dynamic Network Assigned DNS Servers or Use Static DNS Server If you select Use Static DNS Server entera Primary DNS Server and if required a Secondary DNS Server in the text box If required check the Use Header compression check box to tum on header compression Click on Apply to save the displayed configuration and continue editing the connection click on OKto save the displayed configuration and exit the configuration screens or click on Cancel to exit without saving BGAN 9201 User Manual MANAGING ISDN CONNECTIONS OPENING AN ISDN DATA CONNECTION Data can be sent and received via the ISDN interface on the Terminal To make use of this service you must connect an ISDN device to the Terminal Examples of ISDN devices are ISDN cardsin PCsor MACs ISDN AudioVideo cameras and ISDN fax machines To use the ISDN device with the Terminal 1 Program an MSN Mobile Subscriber Number into the device The number you use depends on the capability of your ISDN device Ifthe device sendsand receives data as 3 1KHz audio such as Group 3 fax machines use MSN 2 The device sendsand receives data as Unrestricted Digital Information UDI oras Restricted Digital Information RDI use MSN 3 Refer to the instructions supplied w
23. Use Dynamic Network Assigned DNS Servers or Use Static DNS Server If you select Use Static DNS Server entera Primary DNS Server and if required a Secondary DNS Server in the text box 4 lf required check the Use Header compression check box to tum on header compression If required check the Use VPN with this connection check box and select a VPN from the drop down list Note This option does not display if you are configuring a VPN connection using Profile Manager 6 Click on Apply to save the displayed configuration and continue editing the connection click on OKto save the displayed configuration and exit the configuration screens or click on Cancel to edit without saving 98 BGAN 9201 User Manual CONFIGURING RESTRICTIONS Using the Settings tab you can set restrictions on the selected profile To set restrictions 1 Clickon the Settingstab The Settings screen displays as shown below O User Profile Maker File Help General Connections Settings Support Launchpad restriction Launchpad features can be restricted Select the level of restriction required No restriction O Medium restriction the user cannot change connection settings i e icons in the launch area cannot be added deleted of configured Maximum restriction the user cannot change connection settings or BGAN device settings BGAN device settings include SIM PIN BGAN device interface settings and telephony settings F Disab
24. are CSAttached and Registered with the network you are able to make CS calls GPS Position This field displays the current GPS position status If you have received a GPS fix and the Network GPS policy has been received and it allows the GPS position to be shown to the user it will display the Latitude Longitude Fix Quality and the Last time the GPS position was updated Time displayed isGMTtime Emergency Call Numbers This field displays the Emergency call numbers that can be used with the UT Software Version This displays the current version of software that is running on the UT Satellite Modem IMEI This displays the IMEI number of the UT Satellite Modem IMSI This displays the IMSI number of the USIM card in the UT If is the IMSI is not displayed it indicates that there isa problem reading the SIM card e g because there is no SIM it is installed incorrectly or PIN must be entered USIM PIN Status This field indicates whether the USIM is ready orthe PIN hasto be entered If the PIN needsto be entered go to the SETUP page USIM APN Name This displays the default APN that has been provisioned on the USIM card Note that some USIM cards may have multiple APN s provisioned on them MS ISDN 1 thru 4 Every USIM card has four 4 separate MSISDN numbers if the USIM has been provisioned for these services MS ISDN 1 is for 4K Speech MS ISDN 2 is for 3 1KHz Audio fax etc MSISDN 3 is for UDI data and MSISDN 4 is for RDI da
25. by pressing the Audio button on the terminal for 3 4seconds Once the GPS light goes out the terminal is registered with the network and you can start to make ISDN calls without the use of LaunchPad 4 orGo to the next section Registering with the Network for registering with LaunchPad When you register with the network the buzzertums off automatically Note If the audio button is pressed when the unit is not in pointing mode it will have no effect The audio buzzer will always default to off when the unit powers on When the unit is In pointing mode pressing the Audio button located in the front of the terminal tums the buzzer on Pressing it again tums the buzzer off Long pressing 3 4 seconds the Audio button starts registration with the network Once you exit pointing the buzzer will tum off If the Audio button is pressed when the unit is not in pointing mode it will have no effect 18 BGAN 9201 User Manual gt gt REGISTERING WTH THE NETWORK USING LAUNCHPAD When you have successfully pointed the antenna you then need to exit antenna pointing and register with the network If you have an ISDN handset connected to the terminal you can exit pointing and register by pressing the 1 keys Otherwise click on the icon Register with network now on the BGAN LaunchPad pointing window BGAN LaunchPad contains the following LAUNCH BAR Click on any icon to display the associated tab where you can perform BGAN Laun
26. dscns E T 70 ISDN DISI r EENE E E E EE 70 Opening Data CONnections cc ceeeeeeeee cece eeeeeeeeeeeeeeeeeaaaaeees 71 Opening and Closing a CONNECTION cccececeeeeeeeeeeeeeeeeeeenees 71 Opening a Dedicated Streaming Connection eeeeeeereee 73 Closing a Data Connection cceeeeeeeee sees ee eeeeteeeeeeeeeeeaaeaee es 73 Set up or Edit a VPN Connection ceceeeeceeeteeeeeeeeeeeeeeeeeeaaeee 73 Opening a VPN wiisssivties ee ieee ee i need eae 75 Closing a VW PNivesc 05 fi 8 heed i aa na ieee nee 75 Adding or Editing a Dedicated COnnection ccecceeeeeeeeseeeeeeees 76 Setting Up a nile OMisisciis recess acs a a E es aacae a a alent A 76 Configuring CONNECTION QUAIILY ec eeeceeeeeeeeeeeeeeseeeeeeneeees 77 Managing ISDN ConnectionS sssssssssseeeerrreeerrrreerrrretrrrretrr retentit 79 Opening an ISDN Data Connection ccceccceeeeeeeeeeeeeeeeeeeeees 79 SERVIC E FEATURES 80 Automatic MOC cececcceteeeceeeeeeeeeeeseeeeeeessaeeeeeasaeeeeeaaaeeeeeeaseeeeea 80 AUTO ON MOE oa A eena a aA ae E T EAE AA LEASE 80 LED On Off MOC ecccccccsseeeeeeeeeeceseaueeseseeeeseeseaseaeeeeseseeeeeaea 80 Antenna Pointing BYDASS c eceeeeeeeseeeeeeeeeeeeeeeaeaaneeeeeeeeeeaeaa 80 Automatic Context ACtiVation cccccccceeesseeeeeeeeeeeeeaeeeeeenaees 80 Automatic Context Activation without LaunchPad 0 80 Front Panel LED ING iC AtOFS eiai a ea 81 LaunchPad Automati
27. file the network log file orthe BGAN log file from BGAN LaunchPad main menu To display any of these files do the following from BGAN LaunchPad main menu 1 Select File gt Event or Network or BGAN Log File The Event Log dialog box is shown below Event Log Select event log file EventLogFile csv x Display Delete Save Print Turn logging on off 108 BGAN 9201 User Manual The BGAN Terminal Logging dialog box is slightly different to the network or event log box and givesa choice to display all the lines in the log file check the Retrieve all lines of log file check box Or display selected lines in the log file uncheck Retrieve all lines of log file check box and enterthe number of lines you want to retrieve in the Number of lines to retrieve from BGAN teminal text box BGAN Terminal Log File Management Select BGAN terminal log file Syslog v Display Retrieve all lines of log file Clear Save Number of lines to retrieve from BGAN terminal Print 2 Click on Display to see the contents of the file you selected 3 Clock the Tumlogging on off boxto tum logging on oroff 4 Click OKto save the change EMAILING LOG FILES You can email the event network or BGAN log files from BGAN LaunchPad main menu 1 Select File gt Event or Network or BGAN Teminal Log File A dialog box displays as shown below Event Log Select event log file EventLogFile csv Xi Display
28. in boot mode and the LEDs will be lit up as indicated in the above chart A known problem in this mode is that the DHCP server does not work If the communication to the UTcan not be established then you have to manually configure the IP address of the connected PC by going to your Network Connection icon and right click and select Properties The following screen shot shows your Network Connections You need to select the connection that is tied to your Ethemet card e g Local Area Connection 4 Right click on the LAN connection maybe named differently and select Properties S Network Connections fle Edt pew Fovorttes eo Advanced Help P Search E Folders Em go Ctoconmected Frenaled Eicon Diva Pro POMCIA Chanae Widows __ Be PasConnea Claconmected Fremalied Eicon ISON Analog Faxi Freed seitin S oemrk h Dtsconmected Shared A Eicon Diva Pro POMCIA connection BB Dabi this network device LAN or High Speed Internet Repar this conection Uel Wireless Network Connection 2 LAN of High Speed Inter Disabled Rrewabed InteR PRO Wireless 22 LAN or High Speed Inter Connected Frewalled Broadcom Netxtreme 57 Rename Sys connection Vew status of the j The following screen appears Scroll down until you find the Intemet Protocol TCP IP and then click on Properties BGAN 9201 User Manual 113 4 Local Area Connection 4 Properties PR General Authentcaton Advanced Correct uerg
29. inactivity fora Streaming QoS that has been setup The timerisin secondsand willteardowna streaming context after X seconds of inactivity 12 Emergency Call Numbers Allowsthe User to update the emergency call number that is applicable in that part of the word where the terminal is being used 13 Apply Cancel and Restart Terminal buttons These buttons are self explanatory BGAN 9201 User Manual 41 gt SIATISICS This web page provides an estimate of the amount of Packet Switched data sent and received along with time spent on a CScall The data is broken up into three types Session The PS session statistics track the cumulative PS data sent and received on background PDP contexts since the unit was powered on CSsessions statistics track the time of the last call Trip The trip counter is similar to the trip counter on your vehicle It can be zeroed out at anytime by the user and it will track the statistics until the User resets it Lifetime The Lifetime counter is similar to the odometer on your vehicle It shows the statistics of the terminal since the software version that added this feature was loaded onto the UT The User cannot reset these counters Usage Statistics Microsoft Internet Explorer Hea Eile Edit View Favorites Tools Help ay Q x Q x a A P Search Sie Favorites amp Z N K 3 i Fel an AC es R Y7 X 2 v Search Web 8 Eeg ant soy 313 Mail My Yahoo X Google
30. interface is enabled the WLAN LED is either green WEP is enabled orred WEP isnot enabled When the LED is red any computer with a WLAN interface can detect the terminal s WLAN SSID and connect to it automatically Z Wireless LAN Security 128 bit Microsoft Internet Explorer File Edit view Favorites Tools Help Q sxx Q x a EA Na Search J Favorites 4 A Address E http 192 168 128 100 web wlan_sec128 htm DY inmarsat cmo mm WIRELESS LAN SECURITY Unknown 0 WEP Protection Status OF i BATT MAINS WLAN of 128 bit WEP meke PROPERTIES WEP Key 1 351785000027790123456789AB Default SETUP STATISTICS Note Only Key 1 is supported for 128 bit WEP mode PDP CONTEXTS WLAN WEP SECURITY ACA MAC Filtering Disable v ISDN SSID Broadcast Enable vi MAC 1 FF FF FF FF FF FF mac 6 FF FF FF FF FF FF MAC 2 FF FF FF FF FF FF mac 7 FF FF FF FF FF FF MAC 3 FF FF FF FF FF FF mace FF FF FF FF FF FF MAC 4 FF FF FF FF FF FF mac 9 FF FF FF FF FF FF MAC 5 FF FF FF FF FF FF mac 10 FF FF FF FF FF FF Internet m Encryption Level 64 or 128 bit WEP encryption can be enabled E WEP Key 1 Default WEP keysare formulated using the IMEI number of the terminal If you want to use different WEP keys please use the following table asa reference when entering the new WEP keys m Hexadecimal 128 bit Requires 26 characte
31. interface will power off The following table summarizes the interface on off behavior during battery and DC Power operation On ISDN On After 5 minutes if no ISDN device detected tums off WLAN Off Off Off default Enabled BGAN 9201 User Manual 27 ESTABLISHING C OMMUNICATIONS BETWEEN C OMPUTER AND UT ETHERNET Ethemet communications are established by connecting your computer Ethemet LAN port directly to the Satellite Terminal LAN port via the supplied Ethemet cable and monitoring the BGAN LaunchPad forthe connection USB USB communications are established by connecting your computer USB port directly to the Satellite Terminal LAN port via the supplied USB cable and monitoring the BGAN LaunchPad for the connection Please ensure that you have the USB driver installed ISDN ISDN communications are established by connecting your computer ISDN port or ISDN device directly to the Satellite Terminal ISDN port via the supplied ISDN cable same asthe Ethemet cable With the ISDN interface you can make voice ordata calls Only one terminal at a time may make a call since only one B channel is supported per Terminal in the BGAN system However up to four ISDN phones may be utilized with the one ISDN connection using a passive ISDN splitter Only one of the ISDN devices may make a call at one time WLAN The WLAN function is used in access point mode You can use the BGAN LaunchPad to configure the following paramet
32. number of receivers The standard connection is suitable for most basic data requirements and ischarged by the amount of data sent If you require a guaranteed data rate for yourconnection to eliminate delay for example you can connect using one of the fourstreaming connections at the following data rates E 32 Kbps streaming m 64 Kbps streaming m 128 Kbps streaming m 256 Kbps streaming Each streaming class connection is charged by the length of time that the connection is live The standard connection and four streaming connections are primary connectionsand are altematives to each other that is only one can be open ata time You must close one connection before you can open another This is per TE Each TE can have its own primary PDP context e g background orstreaming connection and up to 11 TE s may be connected to one UTata time Each TE will have a separate global IP address to the network BGAN 9201 User Manual 69 DEDIC ATED STREAMING C ONNECTIONS If required you can setup one ormore dedicated streaming connections for applications such as live video and FIP using only one TE A dedicated streaming connection ensures that a selected application does not have to share the connection with any other traffic from that same TE The Terminal supports up to ten dedicated connections alongside the primary connection through the use of Traffic Flow templates TFT s A dedicated streaming connection is charged by the length of tim
33. of the QoS s offered by the network To tum on a particular range of addresses select the On radio button and choose a range of addresses low and high to use e g 192 168 128 1 to 192 168 128 10 Next select the desired QoS for that range of IP addresses 32K streaming The APN listed is the default APN read from the USIM card bgan inmarsat com If your USIM is provisioned for more than one APN then you can type a secondary APN in this field Next if your Service Provider requires a UN and PW enter it in the next two fields amp IP ACA Properties Microsoft Internet Explorer Ble Eat ew Favortes Ipos teb Q O DBO Im kean SDa tress d hto 192 168 223 LoC Avebjaca htm Google G Sorg OM D onres E ssboded P chek aok D En 2 48 EEE t HUGHES Hughes 9201 9250 Control Pad IP ACA PROPERTIES DHCP Address Range 192 166 128 101 to 199 aum ee USIM APN Name BGAN INMARSAT COM wens WLAN On ACA settings for TEs with Stetic IP address PROPERTIES QF g pA p a 05 AP usemame Password SETUP lt 292 168 126 200 _ 192 168 128 209 Backs TEJ GAN NMARSAT STATISTICS PDP CONTEXTS GAN INMARSAT WEP Seomny 152 168 128 23 192 158 128 233 _ 12 BGAN INMARSAT ACA ISON gt E ANTENNA 152 168 128 250 192 168 128 25 G BGAN INMARSAT BGAN INMARSATI arcane pun ng WLAN 192 168 126 220 19 229 S BGAN INMARSAT J ACA settings f
34. on battery power or the power button has been Green pressed and the terminal is powering down 30 BGAN 9201 User Manual BATTERY LED The Battery LED indicates the battery status and functions differently depending on whether the terminal is powered from an extemal power adapter or from the intemal battery LED Off Green Flashing Green Flashing Red LED Off Green Flashing Green Flashing Red fast Flashing Red slow POINTING LEDS Extemal Power Adapter Status No battery Battery fully charged Battery charging Battery Fault not charging Intemal Battery Status Unit is off Terminal on in pointing mode Terminal on pointing completed Terminal on battery low Power LED is green Terminal on battery fault detected Power LED is also flashing red e oe000009 These six two color LEDs are used during power up Antenna Pointing and ACA automatic Context activation See ACA Section When the terminal is powered on the power LED tums green As the Satellite Terminal progresses through the power on self tests each of the 6 pointing LEDs tum green or red green in tum and then tum off if the terminal successfully completed power on self test See the Power On Self Test section for full details BGAN 9201 User Manual 31 These LEDs also indicate the signal quality during antenna pointing see the Antenna Pointing section in the First Time Setup chapter for full details
35. quality indicator lights for pointing if you know approximately the direction to the BGAN satellite If you need detailed pointing instructions you should use the BGAN LaunchPad pointing wizard TERMINAL STAND POSITIONING The terminal s stand is used to position the terminal in the correct direction 1 Place the Satellite Terminal on a flat surface Find the knobs located on one side of the unit Loosen the knobs by rotating them both towards the unit in the direction shown 2 To prepare to lift the Terminal place a finger in the lower right hand comer of the unit and place your other hand in the middle of the unit 3 Pull out the front stabilizer Lay the Terminal back on the flat surface t _ Sem 4 Lift up the Terminal while referring to the protractoron the right hand side The protractor gives you the angle at which the unit is positioned Note that an angle of 0 to 45 degrees is displayed on the inside portion of the protractor while a 46 to 90 degree angle is displayed on the outside portion To start select an angle between 15 and 30 degrees 14 BGAN 9201 User Manual 5 After you have positioned the Terminal at the desired angle tighten the knobs by tuming them away from the unit Tighten them so that they are firm and hold the angle but are still movable in case further adjustments are needed Note that both knobs will gradually tighten if you push the unit to a lower angle This can help with locking the unit
36. this display PERSONALIZATION After the PIN check if Personalization is enabled and any checks fail the BGAN LaunchPad displays the Security window and asks you to entera valid de personalization code If all Personalization checks pass the terminal will bypass the Security window If personalization is enabled the de personalization code should have been supplied with the USIM SIM POINTING After the PIN and Personalization checks the pointing screen is displayed Once you have completed pointing click the Register with Network Now button to exit pointing and connect to the network See the section on Pointing the Terminal Using the BGAN LaunchPad Pointing Wizard for details on how to use the Pointing Screen BGAN 9201 User Manual 59 bil Ma n DISPLAY Once all the initial checks have been completed the main BGAN LaunchPad page is displayed showing progress towards acquiring the network Q BGAN LaunchPad 3 2 1 File Terminal BGAN services Update Help Services Support Welcome to BGAN Click on the map or choose your nearest city to display terminal pointing instructions Nearest city San Diego USA Help me setup BGAN Recommended Antenna angle 15 Compass direction ESE 103 Register with network now A A J Connectedto Status Signal strength A i i Hughes 9201 amp Attempting registration with Ce a A 5 netw
37. use near fuel or chemicals QUALIFIED SERVICE Do not attempt to disassemble your Satellite Terminal The unit does not contain consumer serviceable components Only qualified service personnel may install or repair equipment BATIERIES AND ACCESSORIES Use approved batteries HNS P N 3500065 0001 and accessories only Use of non approved accessories may result in loss of performance damage to the Satellite Terminal fire electric shock or injury The AC power adapter HNS P N 3500068 0001 is for indoor use only It hasan indoor operating temperature range of 0 C to 40 C and providesan output voltage of 20 VDC The storage capacity of the battery decreases when operated The terminal will only charge the battery when the temperature is within the range of Oto 45 C CONNECTING DEVICES Never connect incompatible devices to the Satellite Terminal When connecting the Satellite Terminal to any other device read the device s User Manual for detailed safety instructions BGAN 9201 User Manual PACEMAKERS The various brandsand models of cardiac pacemakers available exhibit a wide range of immunity levels to radio signals Therefore people who weara cardiac pacemaker and who want to use a Satellite Terminal should seek the advice of their cardiologist If asa pacemaker user you are still concemed about interaction with the Satellite Terminal we suggest you follow these guidelines m Maintain a distance of 30 cm between t
38. 0 File Terminal BGAN services Update Help Phone Services Support 3 Welcome to BGAN Gan Diego v 24 02 09 Register with network now i d BGAN coverage is changing Dates for these changes are j shown on the tabs opposite Select your position by clicking on the map then click on the tabs to see how these changes effect you Download latest dates now Antenna angle 47 Compass direction 55E 146 Connected to Status Signal strength Hughes 9201 In pointing mode To use ED C 3f i Inmarsat services please setup the BGAN terminal Y r i inmarsat 2 Click on Help me setup BGAN 3 Step through the instructions to comectly position the terminal 16 BGAN 9201 User Manual Instruction 2 of 3 Using the graduated scale position the antenna to an angle of 9 from vertical lt 4 Back Next gt Recommended Antenna angle Compass direction Register with network now When you are ready to register with the network click on Register with Network now Refer to Registering with the Network Note You can also register with the network by pressing the Audio button on the terminal for 3 4 seconds Once the GPS light goes out the terminal is registered with the network and you can start to make ISDN calls without the use of LaunchPad When you have successfully registered with the network your position will be displayed on
39. 1 489 20 IEC 60950 1 Council Recommendation 1999 519 EC We hereby declare that all essential radio test suites have been camied out and that the above named product is in conformity to all the essential requirements of R amp TIE Directive 1999 5 EC The conformity assessment procedure referred to in Article 10 and detailed in Annex Ill or IV of Directive 1999 5 EC hasbeen followed with the involvement of the following Notified Body ies BABT Balfour House Churchfield Road Walton on Thames KT12 21D UK Identification mark 0168 Notified Body number The technical documentation relevant to the above equipment will be held at Hughes Network Systems LLC 9605 Scranton Road San Diego CA 92121 USA Signed by Peter Sroka Senior Technical Director August 12 2005 and Bill Lindsay Senior Program Manager August 12 2005 EU WEEE Waste ELECTRICAL AND ELECTRONIC EQUIPMENT DIRECTIVES The European Union EU directive on waste electrical and electronic equipment mandates recycling of electrical and electronic equipment throughout the EU by August 13 2005 Unless otherwise noted all products assemblies and sub assemblies manufactured by Hughes and its sub contractors will be compliant with this directive and any subsequent revisions or amendments This product cames the WEEE label below to demonstrate compliance For addition information contact Hughes Network Systems at www hughes com 124 BGAN 9201 User Manual
40. 201 User Manual CONNECTING BY ETHERNET To connect the BGAN terninal to the computer using Ethemet 1 Connect the supplied Ethemet cable to your computer s Ethemet port and insert the other end of the connector into the BGAN terminal s Ethemet port 2 Atthe terminal slide the cable through the rubber door slot in order to secure and protect the connection BGAN 9201 User Manual 11 CONNECTING BY ISDN 1 Connect the ISDN cable use the provided Ethemet cable it isa dual use cable for both Ethemet and ISDN to your computer s or phone s ISDN port and insert the other end of the connector into the Terminal s ISDN port 2 Atthe Terminal slide the cable through the rubber door slot in order to secure and protect the connection CONNECTING BY WLAN If you have not previously used the terminal s WLAN interface it hasto be enabled from LaunchPad with yourcomputer connected to the terminal using either the USB or Ethemet interface You can also enable the Wireless Encryption Protocol foradded security When the terminal s WLAN interface is enabled the WLAN LED is either green WEP is enabled orred WEP isnot enabled Then any computer with a WLAN interface can detect the terminal s WLAN SSID and connect to it automatically Note If WEP is enabled you must provide other WLAN users with the proper WEP key in order for them to connect to the terminal You are now ready to Register with the Network 12 BGAN
41. 7920 1541115 Old position 1537920 1541115 New position 1537070 1540730 57 a BGAN LAUNCHPAD OVERVIEW The BGAN User Interface is called BGAN LaunchPad and allows you to view and manage the terminal s operations and status via a user friendly set of tools installed on your computer This isthe screen that is displayed when you first start LaunchPad O BGAN LaunchPad 3 9 0 File Terminal BGAN services Update Help Phone Services Support 3 a Original position 07 01 09 06 02 09 24 02 09 Register with network now BGAN coverage is changing Dates for these changes are shown on the tabs opposite h Select your position by clicking on the map then A click on the tabs to see how these changes effect you 4 Download latest dates now Antenna angle 47 Compass direction SSE 146 Eee Co HL ZL E Hughes 9201 In pointing mode To use ia Inmarsat services please setup the KDC BGAN terminal np ty GPS Acquiring gt gt PIN CODE ENTRY When the BGAN LaunchPad is started and connects to the Satellite Terminal the terminal quenes the current SIM card to see if the SIM PIN isenabled If the SIM PIN isenabled the BGAN LaunchPad displaysa SIM PIN window and asksfora valid SIM PIN before service is enabled Authenticate SIM PIN Enter SIM PIN x e 58 BGAN 9201 User Manual If the SIM PIN isdisabled then the BGAN LaunchPad will bypass
42. Activate Clear a ISDN a ANTENNA 5 Actvote Clear 7 Actvate Clear i A a i 3 2 amp abt a Lagat Je 192 168 128 112 APN Name byan inmerzat com ddess e IEZ zJ Username Password E 4 sooty N Ejiet man stated CID 1 Inactive CID 2 amp 3 active BGAN 9201 User Manual 45 Activating Multiple PDP Contexts To activate multiple PDP contexts for additional TE devices follow the same procedures above Each time you activate a context fora particular local IP address it will show up in the table as shown in the screenshot below Fi Edt Wem Fovoites Tods Hdp EE Soaks gt OD A diroris note A address E repy toz 168 128 100 mebycarneetion ten T S tbs Evsa 103 120 100 DY inmarsat Ae PDP CONNECTIONS T a D VER apy Sinyal QoS pest DNS 1 192 168 128 101 bgan inmarsat com 161 30 180 18 BackCround 172 30 66 7 172 30 34 7 Dec Ciear l FPDP Connections Micrasoft Teteret Explorer PROPERTIES SETUP 2 192 166 126 110 london bgan inmarsat corn 10 10 10 2 BackGround 161 30 106 72 0 0 0 0 Disc Claar STATISTICS F PDP CONTEXTS 192 168 128 112 bgan inmarsat com 161 30 160 23 ening WLAN WEP SECURITY ACA 150N ANTENNA 172 30 66 7 172 30 34 7 Disc 3 e 2 g E sa 2 amp a 192 128 129 T2 n Name animest d Henne luns EZ Usernames Password Ejeet maana stated 46 BGAN 9201 Use
43. CONTACTS This section explains how to add edit ordelete a contact ADDING A CONTACT To add a contact to an address book 1 Click on New in the Contacts window The following screen displays S BGAN SIM Contacts CAI Search S airline Name s hotel S office Number Enterthe name of the contact on the first line Enterthe contact number at the Number prompt 4 Click on Save to save the contact details EDMNG A CONTACT To edit an existing contact 1 Select the contact to be edited and click on Edit The following screen displays 5 BGAN SIM Contacts CAT Search Go S5 A bh 8 airine Name inline S hotel 234 S office Number 2 Edit the name orthe contact number of the contact 3 Click on Save to save the contact details BGAN 9201 User Manual 87 DELETING A CONTACT To delete a contact 1 Select one or multiple contact from the Contacts list 2 Click on Delete You are asked to confirm the deletion 3 Click on Yes to confirm or Noto retum to the Contacts window EXPORTING AND IMPORTING CONTACTS This section explains how to exporta contact to a file on yourcomputer and importa contact from a file on your computer EXPORTING A CONTACT You can export a contact orcontacts to a file on your computer To exporta contact to a file 1 Select the contact to be exported and click on Export The Choose Export Type dialog box displays as shown below Choose Export Type Where do y
44. Delete Save Print Turn logging on off BGAN 9201 User Manual 109 2 Select the file to email from the drop down list 3 Click on E Mail to open a new message in your Email application addressed to your support contact and with the log file attached You can type in a message if required 4 Select the file to email from the drop down list Click on E Mail to open a new message in your Email application addressed to your support contact and with the log file attached You can type in a message if required PRINTING LOG FILES You can print an event network or BGAN log file from BGAN LaunchPad main menu 1 Select File gt Event or Network or BGAN Teminal Log File A dialog box displays as shown below Event Log Select event log file EventLogFile csv_ Display Delete Save Print Turn logging on off 2 Selecta log file from the drop down list 3 Click on Printto open your operating system s print dialog box and print the log file 110 BGAN 9201 User Manual SAVING LOG ALESTO Disk You can save an event a network or BGAN log file to a file on your computer from BGAN LaunchPad main menu 1 Select File gt Event or Network or BGAN Terminal Log File A dialog box displays as shown below Event Log Select event log file EventLogFile csv Turn logging on off 2 Selecta log file from the Select event log file drop down list 3 Click on Save The directory folder for your operatin
45. E E H aa dD HVGHES inmarsat 7 Antenna Status Narrow 36 ATB State Track PROPERTIES Elevation 22 SETUP Frequency KHz 1537920 STATISTICS Antenna Tracking TRUE PDP CONTEXTS WLAN WEP SECURITY ACA ISDN ANTENNA 2 Applet smallSignal started 56 BGAN 9201 User Manual Additional Information on the various antenna parameters ATB states are shown below State name INIT_ST IDLE ST AZ SEEK1_ST AZ SEEK2_ST AZ SEEK ELEVATION_ST TR_TUNE PLL ST TRACK ST BLOCK ST FREE ST 0 0x0A TEST ST 0 1 2 3 4 5 TR TUNE EL ST 6 7 8 9 1 State Description Initia sta te Wait on a frequency from the TU Detemine min max signal levels in a full sky scan Find azimuth direction Determine min max signal levels on a single elevation Track and tune elevation state Tack and tune PLL state Track state Blocked state Antenna has stopped all motors Test state The field at the bottom of the page is true false indicating whether the antenna is tracking i e in sates5 6or 7 The frequency isthe frequency of the global beam Possible values are the primary and secondary frequencies of the 3 satellites Satellite ID 4 F1 14 F1 4 F2 14 F2 14 F3 Satellite Longitude 64 0 E 143 5 E 53 0 W 25 0 E 98 0W BGAN 9201 User Manual Primary Altemate Freq kHz Freq kHz 1537485 1540825 Old position 1537485 1540825 New position 153
46. ED will tum solid green The following isthe progression of the GPS LED display asthe terminal tries to get a GPS fix Getting a fix The LED flashing green duty cycle 1 second period indicates the terminal has not obtained a fix since it was last powered on The stored fix may be acceptable in 8 BGAN 9201 User Manual which case the terminal may be able to register but the LED will continue to flash indicating the terminal is still trying to get a fix Needs a fix The LED changes to flashing red v2 duty cycle 1 second period indicating that the terminal tried to register but the GPS fix was rejected by the network Gota fix The LED changes to solid green when a new GPS fix is obtained The LED will remain on until the unit registers with the network and the fix isaccepted Note that once the fix is obtained the GPS receiver will be tumed off unless it is still downloading almanac data from the GPS satellites Complete The LED tums off when the unit successfully registers with the network GPS Failure The LED will be solid red if the Terminal detects a hardware fault with the GPS module You are now ready to Connect the Terminal to the Computer gt t CONNECTING THE TERMINAL TO THE COMPUTER You can connect your computer to the BGAN terminal with one or more of the following interfaces USB Ethemet Integrated Services Digital Network ISDN WLAN There is no need to check the active interface All int
47. ENING AND CLOSING A CONNECTION OPENING A DATA CONNECTION To open a data connection click on the Data icon in the launch bar to open the Data Connections tab All the available data connections are displayed You can select one primary connection and as many secondaryor dedicated connections as you require OPENING A STANDARD C ONNECTION To open the standard connection If a primary Streaming connection is open close this connection by clicking on the Steaming connection icon The message The Primary PDP context has been closed displays Click on OK to close this dialog box BGAN 9201 User Manual 71 In the Data Connections window click on the Standard connection icon The message Primary PDP Context has been established successfully displays Click on OKto continue OPENING A STREAMING CONNECTION To open a primary steaming connection 1 Ifthe standard connection is open close this connection by clicking on the Standard connection icon The message The Primary PDP context has been closed displays Click on OKto close this dialog box 2 Inthe Data Connectionswindow click ona Streaming connection icon The following dialog box displays Confirmation A The requested Streaming class connection will be charged by time rather than volume m 3 Click on Yesto open the Premium connection The message Primary PDP Context has been established successfully displays 4 Click on OKto continue To close a data connection
48. N C 192 168 128 230 192 168 128 233 128k baaninmarsatcom P ANTENNS C 192 168 128 240 192 168 128 249 256k bganinmasatcom p C 192 168 128 250 192 168 128 254 Of E bganinmarsatcom pP ACA settings for TEs using DHCP assigned IP address Dynamic Background ACA Only On C off Lappy d Doo a ___RestartTerminal__ a i BGAN 9201 User Manual To see if the context has been setup propery click on PDP Contexts page and this will show you all contexts that have been setup active or inactive See screen shot below BPDP Connections Microsoft Internet Explorer Ek Gok yem Fyvotites Tods tdp Hok gt e OD A rees Ane A Agress E retpy ft oz 168 122 100 mctiycornection ien PS Urbs Evgar 169 120 100 DY inmarsat of PDP CONNECTIONS TE Beam Narmw 20 D ip 7 APN shan 08 pugi 192 168 128 101 bgan inmarsat cam BackGround PROPERTIES SETUP 192 168 128 110 london bganinmarsat comn 10 10 10 2 BackGround 161 30 105 72 0 0 0 0 Disc Clear STATISTICS 120K iz PDP CONTEXTS 192 168 125 112 bger inmarsat com 161 30 180 23 Straaming 17230667 172 30 34 7 Die aaj WLAN WEP SECURITY aner Acivate ap a Locale 192 128 128 ite APM Nome igarinrercatcon en ie Usernames Password BGAN 9201 User Manual 53 gt gt ISDN You can establish ISDN data communication by connecting your ISDN equipment directly to the BGAN Terminal s ISDN port with the
49. NNECTION QUALITY To configure the Connection quality fora data connection From the Connection Icon Setup window click on the Connection quality tab The Connection Icon Setup Connection quality window displays as shown below Connection icon setup oe RNE Icon Connection quality Routing Background Streaming Dedicated 1 Selecta Connection class This can be either Standard Streaming or Dedicated Note that Dedicated doesnot display if you are configuring a VPN If you chose Standard no further configuration is required in this window If you choose Streaming the Streaming Parameters section of the window activates If you choose Dedicated the Application template drop down list and the Streaming Parameters section of the window activates 2 If you choose Streaming or Dedicated you can do the following in the Steaming Parameters section of the window Select the Desired Symmetrical Rate from the drop down list Select the Minimum Symmetrical Rate from the drop down list Check the Use erorcorection check box if you want to tum enorcorection on 3 If you choose Dedicated select an application template also known asa traffic flow template from the Application template drop down list This associates an application with this connection and enables the Terminal to comectly route certain types of traffic For example if you want the traffic from a selected FIP application be routed thro
50. P Address A dynamic IP addressisa temporary address that is assigned by your Intemet Service Provider ISP when you connect to the Intemet If you do not need a permanent IP address Inmarsat recommends that you obtain a dynamic IP address Nomally individual users of the Intemet use a dynamic IP address Static IP Address A static IP address is assigned permanently and is used every time you connect to the Intemet Nomally companies and other organizations that have their own networks use static IP addresses MSN Mobile Subscriber Number for ISDN call types PDP Packet Data Protocol SIM Card Your Service Provider supplies you with a Subscriber Identification Module SIM Card ora Universal Mobile Telecommunic ations System Subscriber SIM USIM Card A SIM or USIM Card isa card commonly used in a GSM phone The card holdsa microchip that stores information and encrypts voice and data transmissions making it extremely diffic ult to listen in on calls The USIM Card also stores data that identifies the callerto the Service Provider Standard Connection A standard connection ischarged by volume of data sent The bandwidth you are allocated depends on terminal type and network availability but is always best effort that is you are allocated bandwidth depending on your requirements and the requirements of other users of the BGAN network or BGAN Terminal This connection Class is suitable for most data types other than multime
51. R OTHER INTERNET CONNECTION BG AN LAUNCHPAD CORPORATE EDMON OR PERSONAL EDITION You can install either the Personal Edition or the Corporate Edition BGAN LaunchPad Personal Edition is designed for personal use m All BGAN LaunchPad features are available m You Can personalize all of BEAN LaunchPad s functions and features without restriction BGAN LaunchPad Corporate Edition is for corporate users m A user profile is required with the corporate edition A user profile is created with a separate application called BGAN LaunchPad Corporate Profile Maker m The user profile defines user restrictions so some features may not be available to you depending on the configuration that has been set up by your Corporate IT Manager or service provider m You are asked to entera usemame and password when logging in to BEAN LaunchPad 22 BGAN 9201 User Manual P INSTALLATION CD AND INSTALLATION WIZARD Insert the installation CD into your computer s CD ROM drive to start software installation If the Installation Wizard the program which guides you through the installation process does not automatically begin use Windows ExplorerorMac OSX Finder to find setup exe on the installation CD double click on thisto start the Installation Wizard The following steps show the installation process 1 The Installer prepare to install the LaunchPad software and asks you to select the language and accept the licensing agreement InstallAny
52. TCP performance in larger bandwidth applications Delay based congestion contol ensures high transfer rates and less delay TCP PEP is automatically installed during the Standard installation of LaunchPad or you can install TC P PEP separately from the installation CD You can enable or disable TCP PEP and monitor any errors using the TCP Accelerator screen Em From BGAN Launch Pad main menu select BGAN Services gt TCP Accelerator The TCP Accelerator screen is then displayed To tum on TCP PEP select ON from the drop down in the TCP PEP State and then hit Apply TCP PEP Status TCP PEP state Gitd v Active Connections 0 Active For O Mins 90 BGAN 9201 User Manual bp Exn RESET AND RESTART FEATURES EXMNG LAUNCHPAD You can exit LaunchPad and leave any active connections open Referto Closing a Data Connection or Closing a Connection in Multi User Mode for details Exit LaunchPad as follows 1 Click File gt ExitBGAN LaunchPad The Shutdown Confirmation dialog box displays Shutdown confirmation A re you sure you want to shutdown the BGANLaunchPad 2 Click Yes to confirm shutdown or No to cancel RESETTING THE TERMINAL If you have the required access privileges you can reset all the configuration settings of the Terminal to the factory default Note that your current settings are lost during the reset Note This will delete all User Parameters that have been pr
53. TION For your safety and protection read this entire user manual before you attempt to use the Broadband Global Area Network BGAN Satellite Terminal In particular read this safety section carefully Keep this safety information where you can refer to it if necessary WARNING SYMBOLS USED IN THIS MANUAL WARNING AN Potential radio Frequency RF hazard Where you see this alert symbol and WARNING heading strictly follow the waming instructions to avoid injury to eyes or other personal injury WARNING IN Where you see this alert symbol and WARNING heading strictly follow the waming instructions to avoid personal injury DANGER AN Electric shock hazard Where you see this alert symbol and DANGER heading strictly follow the wa ming instructions to avoid electric shock injury or death WARNINGS FOR SATELLITE TERMINAL DO NOTSTAND IN FRONTOF THE ANTENNA AN This device emits radio frequency energy To avoid injury do not place head or other body parts in front of the satellite antenna when system is operational Maintain a distance of two meters or more from the front of the Satellite Teminal antenna Failure to propery ground the optional extemal antenna may result in severe personal injury or death Do not attempt to ground the optional extemal antenna unless you have the skillsto do so in accordance with local electrical codes PROPERLY G ROUND THE EXTERNAL ANTENNA Operation of the Satellite Terminal during elect
54. TION To delete a connection 1 In Profile Manager click on the Connections tab 2 Selectan icon from the Existing icons screen 3 Click on Delete You are prompted to confirm the deletion 4 Click on Yes to confirm the deletion orclick on Noto exit without deletion HIDING AN ICON The available data connections display in the BGAN LaunchPad Data connections window You can hide an icon if required using Profile Manager To hide an icon 1 In Profile Manager click on the Connections tab 2 Select an icon you want to hide and select the Hide icon radio button The selected icon is grayed out and doesnot display when you open the BGAN LaunchPad Data connections window Note To restore the icon repeat step 2 and deselect the Hide icon radio button 3 If required repeat step 2 for any other icon you want to hide 102 BGAN 9201 User Manual gt gt Sec urnty ABOUT SECURITY AND CONTROL Using BGAN LaunchPad you can change the SIM PIN and enable a PIN to give a high level of management control over security The Security and Control options are as follows m Changing the SIM PIN m Enabling a PIN CHANGING THE SIM PIN AND FACILITY PASSWORD Using BGAN LaunchPad you can change the SIM PIN To change the SIM PIN 1 From the LaunchPad main menu select Terminal gt Change PINs The Change PINs dialog box displays Change PINs O Change Facilty Password Existing PIN Password New PIN Password
55. W max 3 3A at max power m SunCatcher F0001 2 panels from Powerline Electronics Accessories 14 5W max m 55 Watt Solar West Panel gt gt TERMINAL ACCESSORIES Terminal accessories include DC Power Adapter Extended Battery AC Power Adapter w 30mm Cable Cables Compatible Devices Fixed Installation Kit Each is described in this section DC POWERADAPTER The DC power adapter can be purchased through your distributor or supplier It hasan operating temperature range of 25 C to 55 C and provides an output voltage of 20 VDC It can be used with input voltages in the range 10 to 32VDC EXTENDED BATIERY BGAN 9201 User Manual 33 The Extended lithium ion battery pack can be purchased through your distributor or supplier The Extended battery pack hasthe same fom factorasthe standard battery pack with 50 more capacity AC POWER ADAPTER The AC power adapter is for indoor use only It hasan indoor operating temperature range of OC to 40 C and providesan output voltage of 20 VDC When the Satellite Terminal is first connected to AC power the unit powers on automatically Note that the Terminal will still charge the battery if it is tumed off CABLES The Satellite Terminal package comes with a USB cable and cables that provide Ethemet and ISDN connections m USBcable m Ethemet ISDN 10 meter cable When the Terminal isconnected to a PC or laptop it usesa regular Ethemet cable If the Terminal is conn
56. able for BGAN Software Product Current Version Version available Downloadnstall now Launchpad 3 0 4 3 1 0 O Download now Select an update to read release notes Please select any of the above option 2 Review which software you want to install on the teminal oron your computer 3 Then click on Download nowto begin the installation 4 LaunchPad will inform you when the download has completed Note Make sure that a loss of power will not interrupt the download process You should install the terminal s battery and fully charge it in case there isa power outage and connect the AC orDC power adapter in case the battery runs flat during the download Simila dy if your computer is operating from a battery make sure the batteryis charged and connect the computersAC power adapter or charger 106 BGAN 9201 User Manual gt Loc Fes BGAN LaunchPad maintains log files that detail the commandssent to the terminal and the responses obtained from the terminal BGAN LaunchPad also records any unsolicited events reported by the terminal LaunchPad maintains three types of log file m Event log file reports details of all command and responses exchanged between BGAN LaunchPad and the Terminal m Network log file reports network activity related information such as network usage QoS information and unsolicited alerts reported by the network m Terminal log file generated by the terminal and can be accessed from LaunchP
57. ad You can do the following for any of these log files m Delete orCleara Log File Display a Log File E mail a Log File Print a Log File Save a Log File In addition for event logs and network logs you can m Tum Logging On and Off DELETING ORC LEARING LOG ALES You can delete an event log file ora network log file and cleara terminal log file from BG AN LaunchPad main menu To delete an event or network log file from your computer do the following from BGAN LaunchPad main menu 1 Select File gt Event Log File or Network Log File The Event Log dialog box is shown below Event Log Select event log file EventLogFile csv Display Delete Save Print Turn logging on off 2 Selecta log file from the drop down list 3 Click on Delete The log file is deleted from your computer BGAN 9201 User Manual 107 To cleara BGAN log file from your computer do the following from BGAN LaunchPad main menu 1 Select File gt Terminal Log File The BGAN Terninal Log File Management dialog box displays as shown below BGAN Terminal Log File Management Select BGAN terminal log file Syslog Display Retrieve all lines of log file Clear Save Number of lines to retrieve from BGAN terminal Print 2 Selecta log file from the Select BGAN teminal log file drop down list 3 Click on Clear The log file is cleared from your computer DISPLAYING LOG FILES You can display the event log
58. adaptor or pressing the power button The default configuration of the terminal is for auto on to be enabled The auto on feature can be used in conjunction with antenna pointing bypassto allow the Satellite Terminal to automatically recover from a power outage assuming PIN etc are disabled LED ON OFFMODE In a semi fixed installation you can use this option to operate with all LEDs off to make your unit and operation less conspicuous ANTENNA POINTING BYPASS You can configure a pointing bypass option that causes the unit to skip the pointing phase The unit then performs spot beam selection registration and network connection This option should only be used for fixed installations where pointing is not required on subsequent power ups With this option active if the unit is moved or the signal attenuated the unit will remain in global beam scan until the problem is fixed and the global beam acquired After acquiring the global beam the Satellite Terminal automatically continues with PSAB acquisition AUTOMATIC CONTEXTACTIVATION If you have enabled automatic context activation the Satellite Terminal automatically activates a PDP context when it exits antenna pointing and registers with the network The context create request uses the default Access Point Name APN usemame and password stored in the Satellite Terminal You can modify these parameters using the BGAN LaunchPad Subscribed QoS is requested and a dynamic
59. ain options are available for selection Channel 11 iscommon to almost all regulatory options and so is the default 6 Select a WEP Key Length from the drop down list There are two key lengths available 64 bit and 128 bit 128 bit offersa higher level of security but may cause a slight decrease in performance 7 Select a WEP Key Formatat the Enter WEP key in text box This can be either Hex or ASCII Hex keys use hexadecimal numbers 0 9 A F to encrypt and decrypt data and are the most widely supported format Plain text ASCII keys are supported on some operating systems check that your operating system supports ASCII before you select this option 8 Enterup to four WEP Keys The format depends on whether you selected Hex or ASCII Hex Entera two digit hexadecimal number 0 9 A F in each box on the WEP Key 1 row You can enter up to four keysin total and you should change the default key periodically for added security ASCII Entera string of 5 characters for 64 bit encryption or 13 characters for 128 bit encryption You can enter up to four keys in total and you should change the default key periodically foradded security Note Not all operating systems can convert ASCI to 62 BGAN 9201 User Manual hexadecimal format If you have problems connecting via WLAN using an ASCI WEP key try using the hexadecimal WEP key instead Note Check that each key that you set up here is exactly the same as each key on your compu
60. al you must m Install the USIM SIM Card and the Battery supplied with your terminal m Put the Battery on Charge To set up the terminal 1 Position the terminal so that the battery dooris facing you 2 Open the battery door If you have already installed the battery release and then remove it 3 Push the button on the left hand side of the USIM SIM card holder This releases the holder from its slot BGAN 9201 User Manual 4 Install the USIM SIM card in the card holder making sure it is snapped into place 5 With the card in place orient the holder with the card sgold contacts facing down Place the holder back in its slot in the BGAN terminal 6 Put the battery into its slot in the BGAN terminal and lock it in place Close and lock the battery door SSupNY 6 BGAN 9201 User Manual PUTTHE BATTERY ON CHARGE To charge the battery connect the AC power adapter to the terminal and to an extemal power source The temperature of the battery must be within 0 C to 45 C for charging to take place successfully USING THE AC POWER ADAPTER The AC power adapter is for indoor use only It hasan indoor operating temperature range of 02C to 40 C and provides an output voltage of 20 VDC To power the terminal using the AC power adapter 1 Remove the power adapter from the terminal box 2 Insert the power adapter output connectorto the DC Power Input J ack on the back of the terminal as shown below
61. anager cc ceeececeseeeeeeeseeeeeeeeeeeeeeesaeeeeeesaaeeeeesnaeeeeees 92 About Profile MANAGELS ceccceceeeeeeeeeeeeeeeeeeaeeeeeeaaeeeeeeaaeeeeeeanes 92 Creating and Editing a Profile ce ccecceeeeeeeeeeeeeeeeeeeeneeeees 93 Managing Profiles cccecccseeceeeseeeeeeeseeeeeeeseeeeeesaeeeeeessaeeeeeees 102 SO CUTE RNE ieee ceed va AE A EAN AA AE areas 103 About Security And COntrol ccececccseeeeeesseeeeeeaeeeeeeesaeeeeeeea 103 Changing the SIM PIN and Facility Password n se 103 Ena blingias PIN wescccaetenie cess a e A eo aaeaaecenetent 104 Software Up grad eoi a is eee dae ON nent etd 105 Checking for Updates iiia paisean aiaei 105 Software Versions and Availability 106 LOG FICS E A EE EE E A PE EE A EET 107 Deleting or Clearing Log FileS ccccececeeesseeeeeeeeeeeeeeaeeeeeenes 107 Displaying LOG Fil S ccecceeeeeeeseeeeeeeseeeeeeeseeeeeesseeeeeeanaeeeeeas 108 Printing Log File S ra rense oo svect Aug tents AA ot sueetsdvesveet 110 Saving Log FileSto Disk ccceccceeeseeeeeeeeeeeeeeeaeeeeeeeaaeeeeeeaees 111 Tuming Logging On and Off eeeececeeeeeeeeeeeeeeseeeeeeesaeeeeeeaa 111 Power ON SELF TEST Satellite Terminal Boot BCNAVIOL ccceesseeeeeeseeeeeeeseeeeeeaaeeeeeees 112 TROUBLE SHOOTING TECHNOLOGY OVERVIEW GPSa tees deacons cated E Met ur cagneuas E ital cee 120 Obtaining a GPS Fike seccice eee vaeseWenteevevatessveent a 120 GPS and BGAN Registration cccce
62. and GMPCS certified Subscriber Identification Module SIM card security LED indicators and audio pointing aids for obtaining an Inmarsat satellite signal GPSand WLAN status LEDs The unit is easy to install and connects in minutes It is built for use in fixed semi fixed and portable environments The rugged design allows the unit to be installed outside in extreme weather conditions for extended periods of time and the small size and weight lets you easily move it from site to site The Satellite Terminal camies a warranty for 12 months from the date of sale Contact your Service Provider if you have questions about the waranty or need to retum the terminal for repair In this document the following names and abbreviations are used to identify the Satellite Terminal and your computer Term Definition Terminal BGAN Satellite Terminal UT User Terminal BGAN Satellite Terminal TE Terminal Equipment e g your computer BGAN 9201 User Manual gt gt ABourTHs USER GUIDE This user guide contains the most up to date information available on this product on the date it was generated and is included as part of the LaunchPad software under the Help tab P COVERAGE AREA Q BGAN LaunchPad 3 9 0 He Lome BGAN services pite Help ul 6 f f 4 Usage Services Support f wecome toscan E Z Original position 07 01 09 06 02 09 24 02 09 BGAN coverage is changing Dates for these changes are shown on the tabs o
63. ange the addresses 10 11 12 13 The upgrade process will proceed After about 2 minutes a window will pop up stating Upgrade Complete Click OK and wait until the new Software version is indicated Click OK After about 30 seconds the following message will appear in the window Software version wasretneved The terminal has been successfully upgraded and the power and Ethemet connections can be removed If you want to upgrade another terminal there isno need to close the BGAN Upgrader window J ust repeat steps 2 through 12 but omit step 4 BGAN 9201 User Manual 115 The following functions are also available from the pull down menu items in the Upgrader program File gt e Upgrade upgrade modem software same function as 5 above e Restore restores the terminal software back to the version prior to the upgrade e PlCupgrade upgrades only the PIC software not the main modem software The PIC software is nomally not part of the software release so it is nomally not upgraded at the same time asthe modem software If the upgrader includes PIC software then it will be automatically upgraded e Disable Auto PIC upgrade disables the upgrader from automatically upgrading the PIC software if it is included with the upgrader Tools gt e Get SW version reads the software version loaded on your modem and the version that is available to be upgraded e Set DNS addresses read and change the DNS server add
64. apter Extemal passive antenna 2 4 wire ISDN terminal adapter Security Covers for Fix Mount Kit Your Service Provider will supply you with a Subscriber Identification Module SIM and its PIN and Satellite Terminal configuration instructions you will need these to access the network Note The SIM card will also have four 4 MSISDN numbers associated with it for various ISDN services 4K Voice 3 1KHz Audio Fax 64K UDI data 56K RDI data gt MINIMUM SYSTEM REQUIREMENTS These are the minimum computer system requirements for successful interface with the Satellite Terminal m CD ROM for installation CD m Intemet Browser Microsoft Intemet Explorer version 5 5 or later Netscape Communicator version 7 0 or later Java must be active m PC Support for at least one of these interfaces USB Ethemet ISDN or WLAN 802 11b or b g BGAN 9201 User Manual m Intel Pentium III CPU or equivalent 100 MB of free hard disk space m 128 MB of RAM 4 BGAN 9201 User Manual N a GETING SIARTED Pel INTRODUCTION To GETING STARTED This guide is the simplest and quickest way to connect to the BGAN network If you are a first time user you will be guided through the procedure for powering up your terminal obtaining a GPS fix connecting your computer to the terminal and registering with the BGAN network You are then ready to start using voice and broadband services gt gt SeTING Up Your TERMINAL To set up your temin
65. ate a new connection From the LaunchPad Data Screen click on Advanced then click on Add new Connection select Create new Standard IP or Steaming IP Data Connection and click OK Primary Connection Routing G Select APN BGAN INMARSAT COM Icon label IP Configuration Use Dynamic Network Assigned IP Address IP Data service Use Static IP Address Standard Use Dynamic Network Assigned DNS Servers Streaming Use Static DNS Server Streaming Parameters Primary DNS Server Secondary DNS Server Use Header compression Entera name forthe connection in the field next to Icon label 3 Select a Connection class This can be either Standard or Steaming If you choose Streaming the Steaming Parameters section of the window activates 4 If you choose Streaming you can do the following in the Streaming Parameters section of the window Select the Desired Symmetrical Rate from the drop down list Select the Minimum Symmetrical Rate from the drop down list Check the Use eror conection check box if you want to tum enorcorection on 5 Edit the routing options for this connection Select an APN from the Select APN drop down list If it is not activated only the default APN is available BGAN 9201 User Manual 77 78 In the IP Configuration section set up your IP Address requirements Select either Use Dynamic Network Assigned IP Address or Use Static IP Address If you select Use Static IP
66. atellite terminal s ISDN interface The device you are connecting isnotan ISDN device It might be an Ethemet device that you are accidentally connecting to the ISDN port Terminal may have a hardware or software fault and needsto be re booted nual Re point the terminal see Pointing the Temninal Ensure the following minimum LEDs are lit forthe requested Quality of Service Streaming 256 all LEDs green Streaming 128 3 green 1 red LED Streaming 64 2 green 1 red LED Streaming 32 1 green 1 red LED background orstandard 1 red LED ISDN data 64Kbps 2 green 1 red LED CSvoice 4 1 red LED Move the terminal to a location where there are few obstructions such as trees or tall buildings so that asmuch as possible of the Sky is visible see Obtaining a GPS fix Only connect an ISDN device that draws less than 70mA of current at 40V equivalent power 2 8W Make sure you connect only ISDN devices to the ISDN port Remove the power adapter and battery Wait 30 seconds Reconnect the AC orDC power adapter or the battery and tum on the terminal As the terminal powers up check the status of the LEDs see Satellite Terminal Boot Behavior 119 amarsae TECHNOLOGY OVERVIEW GPS The Global Positioning System GPS uses 24 orbital satellites to determine the position of the Terminal anywhere on the globe OBTAINING A GPS AX In nomal operation a GPS receiver such as that bu
67. aunch Pad closesall other functionality related to the Terminal whilst the VPN application and VPN connection is open 2 Open the VPN application on yourcomputer Note If you selected a VPN application when Setting Up an Icon this application automatically launches when you open the VPN connection CLOSING A VPN A VPN differs from other data connections in that the LaunchPad closes the interface with the Terminal whilst the VPN connection isopen and the VPN application is running For this reason you must close your VPN application and reconnect to the Terminal when you want to retum to nomal LaunchPad functionality To close a VPN 1 Close the VPN application on your computer 2 In the LaunchPad status bar click on Search for BGAN Terminal The LaunchPad closes the VPN connection re connects to the Terminal and opensa standard data connection The process is the same asif the Terminal was Registering with the Network for the first time You can now use all LaunchPad features BGAN 9201 User Manual 75 gt gt ADDING OREDMING A DEDICATED CONNECTION SETING UP AN ICON To configure an icon and icon name and launch an application with the icon 1 Clickon the Data icon in the launch barto display the Data Connections tab 2 Click on Advanced to display the Connection Configuration window 3 Click on Add New Connection if you want to set up a new connection then select Create new Dedicated Steaming IP Data connection and cl
68. c Connection Mode Description 81 USIM APN Mode vs Manual APN MOde c cececeeeeeeeeeeeeeeees 82 Configuring the ACA Featulre ccceeeeeeeeeeeeenseeeeeeeeeeeeeeeaaaaeees 82 DNS SOW i cece es see canes oc lectin cep a cee tidy dines shave ctiigstea ete geaeg lense ee ae 83 DNS Server Automatic MOd cccceccceeesseeeeeeeeeeeeeeaaeeeeenanes 83 DNS Server Manual MOd cccccecsseeceeeeeeeeeeeeeeeeeeeaeeeeeenanes 84 PHONED OO Ki neiere enie cuts wesadiesecuunt ene age seedlont enced 84 Emergency alllsiii aan A dani iardianautians 84 PDP Contexts OVEIVICW cceeecececeeeeeeeseeeeeeeseeeeeeesaeeeeeeaaeeeeeesneeeeeas 85 PDP Contexts Primary and Secondary 85 P Addr SSN arinin ninan a E E E E A eects 85 Multiple USES heeii a a aa a a dies AS 86 Managing CONtACS ccccccccseeceeeeecceeeeceeeeseueesseseeeeeesseeeesaeeessaeees 86 Adding and Editing ContactSs eeeerrereeeerrirrrrereern 87 Exporting and Importing Contacts 88 TCP PEP SOFIWA RE saene raea a aaa a a aaa Ea AE Eaa 90 BG AN 9201 User Manual Exit Reset And Restart FeatureS c cccccccccceccesceseeseeseeeeeseeseeeeeveeeas 91 EXIting Laune hPa d eiennenn nanne EE E ENARE nak 91 Resetting the Teminal ssssssssssssssrrsrrrerssssrrsrrrerosssnsnnreereessrsnn 91 Restarting the TEnMinall ccccccssseceeeeseeeeeeeeeeeeeeeaeeeeeeaeeeeeenaees 91 GETING HELP sich ccsdedectan ta tchaactd geet eda e a a i dade 92 BGAN Profile M
69. ceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 120 ISDN ses 2ieeth ideation niche e e o aa dR Meth E ecient 121 Dialing ANd Numbe ng ceceee cece eeeeeeeeeee tees ae aaeeeeeeeteeeeaeae 121 PDP GOnte xt a n a a E inaenes aac a E E e 121 MA Na aaraa 2d aaae aane a e Ae eierne donut ar aaae N cozeg eva tenes 122 PEMOMMNANG orrera ai eaei E EEEIEE EEE 122 SSI Die anaa a a ashe hee aaa ei 122 TECHNICAL SPECIACATONS DECLARATION OF CONFORMITY EU WEEE Waste Electrical and Electronic Equipment Directives 124 GLOSSARY BGAN 9201 User Manual 112 117 120 123 124 125 vii y Es INTRODUCTION ABOUT THIS PRO DUCT The Hughes Network System HNS 9201 Broadband Satellite Terminal and WLAN Access Point is your gateway to global communication The 9201 allows you to simultaneously send and receive IP packet and circuit switched data via Universal Serial Bus USB Ethemet Integrated Services Digital Network ISDN and WLAN interfaces over the Inmarsat BGAN satellite network The unit offers you the following features and benefits 492 Kbps data transmit and receive Speech 4Kbps ISDN voice 3 1KHz audio ISDN data 64Kbps WLAN access point Multi user capability for sharing a single unit Selectable Quality of Service QoS Full IP compatibility for Email file transfer FTP browsing VPN etc Cost effective always on access charges only for data sent and received UMTS IP based services WLAN FCC CE
70. chPad functions BY Biull amp Data Phone Text 0 Usage Services Support The launch bar options include m Data connections connecting to the Intemet to browse Web sitesand send and receive emails and also using advanced applications such as video and FIP Text message options sending and receiving text messages Phone options Used asa phonebook only for ISDN Supplementary Services are activated with the ISDN handset via a series of button commands See Supplementary Services Section m Usage information shows circuit switched and packet switched usage information Services information listing Service Provider support options Supportinformation listing LaunchPad help and Service Provider contact details BGAN 9201 User Manual 19 REGISTRATION STATUS AND COVERAGE MAP This area displays the registration date and time location information and other registration information and shows the expected coverage zone Note The map depicts BGAN s expectations of coverage but doesnot represent a guarantee of service The availability of service at the edge of coverage areas fluctuates depending on various conditions Q BGAN LaunchPad 3 9 0 File Terminal BGAN services Update a Y nl w Data Phone Services Support Welcome to BGAN Register with network now BGAN coverage is changing Dates for these changes are shown on the tabs opposite Select your position by clicking on the map then click
71. ck the check box to deactivate the interface 3 Fora 4 Kbps speech call enter MSN 1 into the MSN Speech number text box To receive incoming calls you must program the same MSN into your ISDN handset connected to the ISDN port 4 Fora 3 1 KHz audio call enter MSN 2 into the MSN Audio number text box To receive incoming calls you must program the same MSN into your ISDN fax machine connected to the ISDN port 5 Foran Unresticted Digital Information UDI call 64 Kops ISDN enter MSN 3 into the MSN UDI number text box Check the documentation supplied with your ISDN device for details on whether it isa UDI device 6 Fora Resticted Digital Information RDI call 56 Kops ISDN enter MSN 3 same as UDI into the MSN RDI number text box Check the documentation supplied with your ISDN device for details on whether it isan RDI device 7 Click OKto save the changes or Cancel to exit without saving Note You can use MSNs other than the ones above for any of the ISDN call types But your ISDN equipment must be programmed with the same MSNsto accept incoming calls and you must use different numbers for speech audio and UDI RDI calls Any changes to this screen require a re boot of the terminal to save the new configuration Use the power button to gracefully power down and power backup 64 BGAN 9201 User Manual sawn BGAN SERVIC ES VOICE THEPHONY SERVICES You can make and receive voice calls using the BGAN Satellite Termi
72. d PUK The PIN and PUK fields indicate whether the PIN or PUK needs to be entered to unlock the terminal When greyed out they indicate the PIN is not required or is already satisfied 6 Bypass Antenna Pointing This parameter allows the User to bypass antenna pointing and have the UTgo straight into Registering with the Network Thisistumed on as default for the 9250 7 Auto Power On This parameter is used when the User wants the UT to powerup automatically if AC DC poweris applied to the UT 8 24 7 PDP Keep Alive This is setting is for keeping a PDP context alive indefinitely Note This parameter should not be checked unless you have a critical need to keep the PDP context alive for critical information This isnot a good use of satellite resources 9 Satellite Selection This parameter is used within a satellite overlap region and allows the user to ovemide the default satellite selected by the 9250 based upon elevation angle GPS location and select a different satellite Note This change doesnot take affect until the UTis reset 10 Net mode Most users will use NAT mode for their application Bridge mode requiresthe TE to be intelligent enough to handle two IP addresses and to be able to route traffic to either address One address is the UT s private IP address and the other is the public IP address assigned by the network when a PDP context is activated 11 Sreaming Activity Timer This allows the userto tum On a timer for
73. d Profile Managerwith the Corporate Edition If you want to install Profile Manager select Browse CD for any extra features and follow the on screen instructions 3 Select the directory into which LaunchPad will be installed 2 BGAN LaunchPad 3 2 0 Select install folder Select the folder to install BGAN LaunchPad C Program Files inmarsat Launchpad Restore Default Folder nstallAnywhere by zero Cancel Previous 24 BGAN 9201 User Manual Other items for selection and installation messages Shortcut Destination Selection s BGAN LaunchPad 3 2 0 Select shortcut options Select shortcut options nstallAnywhere hy zero Pre Insta llation Summary S BGAN LaunchPad 3 2 0 Pre Installation Summary Please Review the Following Before Continuing Product Name BGAN LaunchPad 3 2 0 Install Folder C Program Files inmarsat Launchpad Shortcut Folder CADocuments and Settings All Users Start Menu Programs BGAN LaunchPad Edition Personal Disk Space Information for Installation Target Required 186 044 058 bytes BGAN 9201 User Manual 25 Installation Complete BGANLaunchPad 3 2 0 Install Complete Congratulations BGANLaunchPad 3 2 0 has been successfully installed to C Program Files inmarsatiLaunchpad Press Done to exit the installer lnstallAnywhere by Zero Cancel Previous PLEASE NOTE that the BGANLaunchPad v
74. d the terminal If a USIM fails to prove its knowledge of the code it is denied access to the terminal If the USIM is removed during operation the terminal will deactivate any active PDP contexts detach from the network and entera NO SIM operational mode If the USIM is reinserted while the terminal is still powered on it must be restarted to detect the new or replaced USIM BUTTONS The Satellite Terminal has two buttons i oo eo E Power th g s p M 0 Audio Buzzer m The Power button is used for tuming the terminal on or off A long press of the button will either tum it on or off m The Audio button is used for switching the audio tones on and off These tones are useful during pointing mode see the section Using the Audio Buzzer Press the button to tum the tones on and off m Once you have the terminal correctly pointed to the satellite you can long press 3 4 seconds the Audio button to register with the network You can tell when you are registered with the network when the solid green GPS LED goes out BGAN 9201 User Manual 29 INDICATOR LIGHTS LEDs The LEDs indicate the status of the Satellite Terminal The figures below illustrate where the LEDs are located on the terminal and the functions of each POWER LED 4 Power The Power LED indicates power status LED Status off Teminal is tumed off Green Terminal is powered on Flashing Red Fault detected Flashing Operating
75. ddress Standard Use Dynamic Network Assigned DNS Servers Streaming Use Static DNS Server Streaming Parameters Primary DNS Server Secondary DNS Server Use Header compression 5 Type ina name forthe VPN connection in the Icon label text box The name and icon that you select here will display when you open the Data tab in LaunchPad 6 Youcannow configure the VPN Connection Quality and Routing Options The way to do this is identical to other data connections For full details see Configuring Connection Quality and Setting Up Routing Optionsin the Adding Or Editing A Dedicated Connection section below 7 Click on Apply to save the displayed configuration and continue editing the connection click on OKto save the displayed configuration and exit the configuration screens orclick on Cancel to exit without saving 74 BGAN 9201 User Manual OPENING A VPN To open a VPN connection and runa VPN application Click on the VPN icon in the Data Connections window 1 Click on OKto continue This opens the VPN connection ready for you to open a VPN application and closes all other connections Note the following Allotherdata connections remain unavailable until you close the VPN application and the VPN connection The Status section of the status bar indicates that there is No Open Connection and the Connected to and Signal strength sections of the status bardo not display any Terminal information L
76. dia Steaming A streaming connection ischarged by time You are charged forthe amount of time the connection is active Streaming enables multimedia data such as video to be sentina continuous data stream and converted into sound and pictures The bandwidth required for a streaming connection is difficult to predict and depends on factors such as length of connection and number of receivers Symmetrical Rate The rate at which streaming data is transmitted in kilobits per second Kbps This rate applies to transmitted uplink and received downlink data Desired Symmetrical Rate From the drop down list choose the desired data rate for your Streaming connection This can be 32 Kbps 64 Kbps 128 Kops or 256 Kbps This figure is guaranteed unless the connection cannot meet this requirement because of bandwidth restrictions In this case the rate defaults to the minimum symmetrical rate Minimum Symmetical Rate From the drop down list choose the minimum data rate that you are prepared to accept for your Streaming connection Thiscan be 32 Kbps 64 Kbps 128 Kbps or 256 Kbps This rate must be lower than the Desired Symmetrical Rate If the connection cannot meet this requirement an error message displays TE Terminal Equipment e g your computer or ISDN phone Traffic How Template A Traffic Flow Template also called an Application Template isa seres of data filters such as QoS Quality of Service PDP Context and security settings
77. e that the connection is live LaunchPad displays an information note if you are about to open a streaming connection or open two ormore connections at the same time Referto About PDP Contexts for details on how LaunchPad manages data connections VPNs If you require extra security when transmitting data you can add a VPN connection to LaunchPad and use this connection to run a VPN application on your computer When your VPN connection isopen and the VPN application is running communications between LaunchPad and the Terminal are closed down Therefore when a VPN connection is open information about the Terminal does not display on the LaunchPad status bar ISDN DATA Data can be sent and received via the ISDN interface on the BGAN IP Terminal To make use of this service you will need to connect an appropriate ISDN terminal equipment Examples of ISDN equipment are ISDN cards in PCs or MACs ISDN Audio Video cameras and video conferencing systems ISDN group 4 fax machines To accept incoming calls you first have to program the ISDN terminal with the same MSN asis programmed in the satellite terminal for that call type The MSNs are pre set in the terminal to be 2 for 3 1KHz audio and 3 for UDI RDI data but any number can be programmed It is important that foreach call type the MSNs programmed in the terminal and the ISDN equipment match to ensure that incoming callscan be accepted To re program the terminal MSN numbers to match t
78. eaaeteeeeeeseeaeas 37 Properties Pa GC oen aaa A e Raa Eiaa 38 SE tUpwPa R E E A E EET 40 Stati tE Sonis eM naai o ded a a A a AA e a iaa aA NONE eae 42 POR COMEX Soi re a ea EE TEE E e eeri 43 MA N a a a a a a 47 Connecting by WLAN onres taera a a aa a aaa a aE a a 47 Aa ae sa T aV E E E E an E ET 48 AGA vessel santa E E deans 50 ISDN eie e e O a a at eatanciste 54 ANTENE rarasira RERE EE EA A AREE ETRE 56 BG AN LAUNCHPAD OVERVIEW PIN Code Qnty oneri ant ana ES Eai 58 Personali a tiO Mariona e eai a e a aaae 59 POIMINNAT AE A 59 Main Disp la Yiri aiea aaa a a a a 60 Multiple USO IS ieni a o a a 60 Software Downloa d Upgrade esssssssssssssiririrresrsirrrrrrreresrrrrrrrrenes 60 Connecting Terminal to PC and Other Devices Via WLAN Interface 62 ISDN EQUIP ME Nba cx naea ana neces iaaa oe ia Kaa Kadai a ee aaa EEAS 64 BGAN SERVICES Voice Telephony SCrVICOS cc eececeeeeeceeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeessaneees 65 BGAN 9201 User Manual Supplementary SEIVICES eececceeceeeeeeeeeeeeeeeeeeeeeaaeeeeeeaaseeeesaaeeeeenaaes 65 Messaging SEIVICES 00 ceeeceeeteeeeeceeeeeeeeeseeeeeeeseeeeeeesaaeeeeeaneeeeeeaaeneeeees 68 Short Message Service SMS via BGAN LaunchPad 68 Data SEIVIEES oi bette EE T E T TA beat eeonenes 69 Default CONNECTIONS cccceeccecesseeeeeeeeeeeeeeaeeeeeeeaaeeeeeeaaeeeeenanes 69 Dedicated Streaming CONNECTIONS cccececeeeeeeeeeeeeeeeeeeeeaes 70 N E E seu
79. ected to a LAN hub a crossover LAN cable is required AXED MOUNTKIT The following items are found in the Fixed Mount Kit The user is responsible for mounting the hardware to a suitable surface m Fixed Mount Screws Theft Proof 34 BGAN 9201 User Manual m 30 meterCord forAC Power Adaptor This allows the AC Main power adaptor to be located up to 30 meters away from the terminal m Ethemet ISDN 30 meter cable EXTERNAL ANTENNA m The extemal antenna isa 20 x 20 x 5 passive antenna with a 10 meter long cable It can be mounted permanently using the Fixed Mount Kit accessory BGAN 9201 User Manual 35 ISDN COMPATIBLE DEVICES The terminal has been successfully tested with the following ISDN handsets m ASCOM Eunt 33 plus SwissVoice Eurit 25 Nera ISDN handsets old Fleet and new WordPro handsets Siemens Gigaset SX255 Hughes 2 4 Wire terminal adapter using any 2 wire analog handset 36 BGAN 9201 User Manual inmarsae USING THE HUGHES UTB MMI gt gt ACCESSING THE UTV EB MMI The Hughes UT now includes its own intemal Web MMI To accessthe UTWeb MMI open your favorite Web Browser and type in the intemal IP address of the UTe g http 192 168 128 100 The web MMI opens up to the Properties page as shown below File Edit View Favorites Tools Help E Properties Microsoft Internet Explorer DER Q sax Q x a A P Search she Favorites 2 B X rel 33 Address En http 192 168
80. ections window You can then click on Disconnectto close the appropnate connection m Inthe LaunchPad main menu select BGAN Services gt Close All Data Connections The Close all satellite connections dialog box displays where you have the option to select Close All My Data Connections or Close all Data Connections for All Users Note If you are sharing the BGAN Temninal clicking on Close All Data Connections for All Users closes the connections of other Terminal users SETUP OR EDIT A VPN C ONNECTION A VPN connection differs from other data connections in that only the VPN connection can be open when a VPN application is running LaunchPad closes all other functionality related to the Terminal while a VPN connection is open and a VPN application is running For this reason you must carefully select when to opena VPN connection so that otheroperations are not affected To configure a VPN icon and VPN icon name and launch an application with the VPN icon 1 Clickon the Data icon in the launch barto display the Data Connections tab 2 Click on Advanced to display the Connection Configuration window 3 Click on Add New Connection to display the connection configuration screen 4 Select Create new VPN IP Data Connection and click OK BGAN 9201 User Manual 73 VPN connection Routing Select APN BGAN INMARSAT COM Icon label r IP Configuration Use Dynamic Network Assigned IP Address IP Data service Use Static IP A
81. eeeeeeeaaaneeneeeeees 5 Put the Battery ON Charge cccececeeceeeeneeeeeeeeeeeeeeeaeaaeeeeeeeeeeeeaaas 7 Installing BGAN LAUNCH Pad cecececeeseeeeeeeeeeeeeeeeeeeeeeaeeeeeesaneeeeenanes 8 Obtaining A GPS FIX eee ceee eee eeeeceeeeeeeeeeeeeeeseeeeeeeseeeeeeeeeaeeeeeensanees 8 Connecting the Terminal to the COMputer ceesre 9 CONNECTING DY USB sssrinin aa 10 Connecting by Ethemet ssssssssssssesrrrresrrrrerrrrretrrrrerrrenerr rennen 11 Connecting Dy ISDN ce eeecceseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeeeaneess 12 Connecting by WLAN ccceeeeeeeeeceeeeeeeeeee tees ee aa eeeeeeeeeeeaeaaaaeees 12 Connecting with the N tWOKK ccccceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenaneess 13 Checking the GPS Status cece eeee cree sees ee eaeeeeeeeeeeeeaeaaaaeees 13 Pointing the TEnMinall cccececesseeeeeeseeeeeeeseeeeeeeseeeeeeseeeeeesaaeeeeees 14 Terminal Stand POSItIONING c ccceeeeeeeeeeeeeeeeeeaeeeeeeeeneeeeneaees 14 Using the BGAN LaunchPad Pointing Wizard s es 16 Using the BGAN Terminal Signal quality LEDS ee 17 Using the Audio BUZZCN cccceeceeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeseeeeennaneess 18 Registering with the Network using LAUNCHPAC eceeeeseeeeeeees 19 LAUNCI Bar scccisitinestoniaiestduseieadenvaiiccpdutvne ebeusdeenduvesamcowsiuentoatuannedys 19 Registration status ANd coverage MAP eeeeeeeeeeeettteteeeeteeeeeees 20 Status Daisne EEE ERE EENDE EERE AEAEE 20 Fixed S
82. eekly or monthly BGAN LaunchPad can also install the appropriate software to the terminal or computer CHECKING FOR UPDATES You can set the types of upgrade you want BGAN LaunchPad to check for and how to check 1 From BGAN LaunchPad main menu select Update gt Check for Updates The Check for Updates screen is then displayed Check for updates Schedule Last check 04 Feb 07 Status Updates Available Next check 06 Mar 07 Check Monthly v Check for updates now Check for update to Launchpad Software BGAN Satellite Terminal Software 2 Fromthe Check drop down list select how often you want BGAN LaunchPad to check for updates The options are Daily Weekly or Monthly Altematively click on Check for updates now 3 Inthe Check for update to section choose which software types you want to check for For example if you do not want to check for updates to third party software uncheck the Other 3rd party software and driverscheck box By default BEAN LaunchPad checks for all software upgrades 4 Click Apply to save the settings or Cancel to exit without saving BGAN 9201 User Manual 105 SOFTWARE VERSIONS AND AVAILABILITY You can install the software upgrades that LaunchPad has found 1 From BGAN LaunchPad main menu select Update gt Check for Updates Then click on Check for updates now The following screen is then displayed Update Availability of BGAN Software Update availability Updates are avail
83. emi Fixed Insta llation cccccccssessseeeeceeeeeeeeaeeeeeeeeeeeesseaeesess 21 LAUNCHPAD SOFTWARE INSTALLATION 22 Supported Operating SYSLEMS cccccceeseeeeeeeeeeeeeeesaeeeeeeaeeeeeeeaees 22 BGAN Launchpad Corporate Edition or Personal Edition 22 Installation CD and Installation Wizard cccsecceeeeeseeeeeseeeeeeeeees 23 TERMINAL OVERVIEW 27 iv BGAN 9201 User Manual Sze and WE IGN esre n tiaras Aatehad eee EA oe Roe aS 27 Terminal Interfaces iniaa a aaRS 27 Interface Overview and Defaults 27 Esta blishing Communications Between Computer And UT 28 Terminal Feature Ssns iieiea a ea ee pea a E a 29 USIM SIM G aid iaa pein eaa A ees 29 BUTTONS aea ee eile ciate se del ie elie 29 Indicator Lights LEDS ceceeeeeee seas eeeeeeeeeeeeeeaeaaaeeeeeeeeeeeaeaa 30 COMPASS As ieee ce es a E E aes 32 Solar Panel Compatibility 33 Terminal AC C SSONES 2 2 ce dese a as inant ea Aaa ee ged 33 DC Power Adapter csi eee eee cde aai 33 Extended Battery cccccccccsecceeeeeeeeeeeeeeeeeeeeeeeeeeeeeaaaaaaeeeeeeeeeae 33 AC Power Adapter ceri olive ied ane cite eee 34 Cables ti hagkiti tect e a adh dvecaba dine aa a 34 Fixed Mount Kites iach iil eee elite 34 Exte mal Antenna cic 2 avec detect a edie cide ave eee 35 ISDN Compatible D VICES cc cecececseeeceeeeeeeeeeeeeeeeeeeaaeeeeeeaees 36 USING THE HUGHES UT Ves MMI Accessing the UT Web MM1 ccceceeeeeeeeeneneeeeeeeeeeeea
84. erfacescan be used simultaneously to accommodate multiple users During initial setup the terminal can only be configured using eithera USBoran Ethemet connection Once the terminal has been configured all four interfaces USB Ethemet WLAN and ISDN can be used fordata transfer depending on the service required Your computer must be configured to support your chosen connection method Refer to the documentation supplied with your computer for details BGAN 9201 User Manual CONNECTING BY USB To connect the BGAN temninal to the computer using the USB port 1 Connect the supplied USB cable to your computer s USB port and insert the other end of the connector into the BGAN terminal s USB port 2 Atthe terminal slide the cable through the rubber door slot in order to secure and protect the connection TA When plugging in the USB cable for the first time you will see Windows installing a new driver for the device When you install LaunchPad the USB driver for the terminal will also be installed When you plug in the USB cable into your computer for the first time your computer will detect that new USB Hardware has been connected You should then follow the computer s instruction to install the Hughes USB LAN LINK driver software for computers using the Windows operating system the installation is camied out using a Found New Hardware Wizard Your computer will then use this driver to connect to the terminal 10 BGAN 9
85. ers Wireless LAN interface on off The default is off Network SSD name The default is BGAN but you can change it m Channel number This controls the radio channel number 1 14 used by the access point Depending on the country only certain subsets of these channels may be used 3 options France Spain or Rest of the World Channel 11 is common to almost all countries so it is used asthe default m Encryption 64 or 128 bit WEP encryption can be enabled Up to 4 WEP keys can be entered in either Hexadecimal or ASCI format m Note Not all Operating Systems will convert ASCI to hexadecimal when setting up a WLAN connection If you have any problems please use the hexadecimal WEP key to connect your computer to the terminal Up to eleven WLAN users can access the Satellite Terminal simultaneously 28 BGAN 9201 User Manual gt gt TERMINAL FEATURES USIM SIM C ARD The USM contains an identity that uniquely identifies a subscriber The USIM provides storage for subscription and subscriber related information Accessto the USIM and therefore to the BGAN system can be restricted to an authonzed user or number of users using the USIM Personal Identification Number PIN The PIN is stored securely in the USIM The USIM personalization feature ensures that access to a terminal or other user equipment can be restricted to an authorized USIM The USIM and the terminal share a code stored securely in the USIM an
86. ersion numbers shown in these examples will most likely be different than the versions numbers you will see when you perfom the installation 26 BGAN 9201 User Manual y nS TERMINAL OVERVIEW SE AND WEIGHT The Satellite Terminal is 27 5 cm x 34 5 cm x 5 0 cm Its weight is 2 8 kg including the battery The small size and weight allows you to easily move it from site to site and itcan be connected ata new site in minutes TERMINAL INTERFACES INTERFAC E OVERVIEW AND DEFAULTS The Satellite Terminal includes four interfaces that can connect to your computer m Ethemet m USB m ISDN for voice and data m WLAN IEEE 802 11b By default the ISDN USB and Ethemet interfaces are active when the unit istumed on The 802 11b Wireless LAN WLAN interface is disabled by factory default but by using the BGAN LaunchPad you can configure the WLAN to be on at startup When the Terminal is connected to a DC power source such as mains the ISDN interface remains on at all times When running from the battery the ISDN interface will tum off 5 minutes after pointing is completed if no ISDN device is connected You can reenable the ISDN interface from the BGAN LaunchPad if you subsequently need to connect an ISDN device This saves powerand maximizes operating times because the power sourcing circuitry uses power even if no device isconnected If an ISDN device is connected at powerup and then disconnected before the timer expires the ISDN
87. eviously setup WLAN DNS User name and password etc To reset the terminal to factory default Select the Tenninal gt Reset to Factory Defaultoption on LaunchPad main menu The Reset to Factory Default dialog box displays as shown below Reset to Factory Defaults To reset the terminal to factory defaults enter security code and click OK Security code 3 Enterthe security code in the Security Code text box The security code is broadband lowercase 4 Click on OKto reset the terminal or click on Cancel to exit without resetting RESTARTING THE TERMINAL You may want to restart the terminal if an emor occurs To restart the teminal 1 Select Terminal gt Restart Terminal from the LaunchPad main menu The Restart BGAN Terminal dialog box displays as shown below BGAN 9201 User Manual 91 Restart BGAN Terminal Are you sure you want to re start BGAN terminal 2 Click on OKto restart the terminal or click on Cancel to exit without restarting gt gt GETTING HELP Support for the BGAN Satellite Terminal is provided via the following help options m Using Services Using Support Using Diagnostics Using LaunchPad Help and QuickStart wizard Viewing Properties gt gt BGAN PROFLE MANAGER ABOUTPRORFLE MANAGER Note The Profile Manager is only available to users of the Corporate Edition of LaunchPad The Profile Manager enables the BGAN LaunchPad Administrator to create and edit user pr
88. g system opens 4 Navigate through to the required directory and save the log file under the selected name TURNING LOGGING ON AND OFF 1 Select File gt Event or Network or BGAN Teminal Log File A dialog box displays 2 Click the Tum logging on off box to tum logging on or off 3 Click OKto save the change BGAN 9201 User Manual 111 mane Power ON SLF TEST SATELLITE TERMINAL BOOT BEHAVIOR When the terminal is powered up it goes through a two phase boot process The first phase loadsa Minimum Boot ROM MBR module which provides basic functionality including self test and basic network connectivity When the self test has completed with no failures detected the MBR then proceeds to the second phase and loads the application module This provides full terminal functionality If the applications module is not installed oris bad a new application has to be installed A bad application could cause the terminal to stall in the second phase or constantly reset To prevent this the boot process can be stopped at the MBR phase so that a new application can be installed This is achieved by holding down the audio button at the same time as the power button is pressed If the audio button is accidentally pressed during powerup causing the boot processto stop at the MBR phase then simply powercycle the terminal It will power up through both phases of the boot process If the terminal MBR module detects a failure during the
89. he ISDN device go to LP gt Terminal ISDN Interface Any changes to this screen require the terminal to be re booted priorto the changes taking effect Configure ISDN Interface Ru a Interface status ISDN interface status Enable interface F Power interface Configure MSN numbers MSN speech number MSN audio number MSN UDI number MSN RDI number Refer to the instructions supplied with the ISDN equipment for infomation on the equipment capability the type of call that it uses and how to program the appropriate MSN 70 BGAN 9201 User Manual OPENING DATA CONNECTIONS Data connectionscan be opened added and managed from the Data Connections tab To open the Data Connections tab click on the Data icon in launch bar The Data Connections tab opens as shown below Data connections OQ QQ Connect Connect Connect Connect Conrect Standard Streaming 32 Streaming 64 Streaming 128 Streaming 256 View all Data connections on terminal From this window you can do the following Open and Close Connections m Opena Data Connection m Close a Data Connection Opena VPN only available if you have configured a VPN Referto Add a VPN for details m Close a VPN only available if you have configured a VPN Add a Dedicated Steaming Connection m Adda Data Connection Add a VPN m Adda VPN Manage Connections m View Data Connections m Delete a Data Connection m Change the icon order E Hide an icon OP
90. he Terminal and your pacemaker m Maintain a distance of two meters from the front of the unit s antenna m Referto yourpacemaker product literature for information on your particular device If you have any reason to suspect that interference is taking place tum off your Satellite Terminal immediately HEARING AIDS Most new models of hearing aids are immune to radio frequency interference from Satellite Terminals that are more than 2 meters away Many types of older hearing aids may be susceptible to interference making it very diffic ult to use them neara Terminal Should interference be experienced maintain additional separation between you and the Satellite Terminal BGAN 9201 User Manual y wanna CONTENTS SAFETY INFORMATION l Wa ming Symbols Used in this Manual seeeseseesesrerrirrrrreererrrrs i Wa mings for Satellite Temminall ccceccsseeeeeeeeeeeeesseeeeeesseeeeeeaaeeeeees i CONTENTS IV INTRODUCTION 1 About This Productss cj cose sicinecencanzess misean e a a 1 About This User G Uid eee eee ceceee cece teen cece aaa eeeeeeeeeeeeeaaaaaeeeeeeeeeseaaeaaaes 2 COVETAG 6 Ave Oi resensie a aa a ai 2 PaCkage Contents arsiminisi iiiaae inei aeai iai 3 Minimum System RequiremMents seesseeeerirrirrrerrerrrrrrrrereerrrrrrrreee 3 GETING SIARTED 5 Introduction to Getting Started cc cecececeeeeeeeeeeeeeeeeaeeeeeeeeaeeeeenaees 5 Setting Up Your Tenia l ccceeeeeeeceeeeeeeeeeeeeeeeeaa ae eeeee
91. he same feature as Dynamic Background ACA on the ACA web page It is used to automatically establish a background PDP Context for any TE that connects to the 9201 Automatic Connection Mode Automatically open a Data connection in the terminal Manual APN selection BGAN 9201 User Manual 81 USIM APN MobDeE vs MANUALAPN MODE The ACA feature supports two different modes USIM APN mode and Manual APN mode These two modesare supported acrossall IP Address Ranges forall QoS assignments Note When a UTis upgraded to version 3 6 1 0 the UT is reconfigured to delete any APN information that has been configured including Usemame and Password USIM APN MODE DEFAULT USIM APN Mode is used if Automatic Context Activation is enabled and the user has not defined a specific APN to be used If no APN is defined the UT will read the APN name directly from the USIM when attempting to establish a PDP context If a user wishes to enable the Automatic Context Activation feature for any device that is connected to the UT the feature need sto be enabled via the UT Web Server or via AT commands MANUALAPN MODE Manual APN Mode is used if Automatic Context Activation is enabled and the user has defined a specific APN to be used If an APN is defined the UT will use that APN when attempting to establish a PDP context If the APN requires a usema me and password to successfully establish a PDP context it must be defined as well If a user w
92. ick OK orselect a connection icon and click on Edit if you want to edit an existing connection The Dedicated Connection window displays Dedicated connection Icon Select icon to represent this application Application Traffic Flow Template Select template to define which traffic is FTP sent down this IP Data connection IP Data streaming service Desired Rate 32k v Minimum Rate C Use error correction 4 Selectan icon The icon displays in the box next to the Icon label text box Type in a name forthe connection in the Icon label text box The name and icon that you select here will display when you open the Data tab in LaunchPad 6 Select the Application Traffic Flow Template forthe dedicated connection from the list Select the desired and minimum streaming data rate for this connection Check the Use eror conection check box if you want to tum erorconrection on 76 BGAN 9201 User Manual 9 Click on Apply to save the displayed configuration and continue editing the connection click on OKto save the displayed configuration and exit the configuration screen or click on Cancel to exit without saving 10 CONAGURING CONNECTION QUALITY To configure the Connection quality fora data connection 1 Either From the LaunchPad Data Screen right click the icon you want to edit Or From the LaunchPad Data Screen click on Advanced select the icon you want to edit and click on Edit Or To cre
93. ilt in to the Terminal needsto be able to receive signals from at least four satellites so that it can then calculate a latitude a longitude and an altitude this position fix is refered to asa 3 dimensional or 3 D fix If only three GPS satellites can be seen by the GPS receiver then the last available altitude measurement is assumed and the GPS receiver calculatesa position fix based on latitude and longitude only This simpler position fix is referred to asa 2 dimensional or 2 D fix and is quicker and easier to obtain than a 3D fix but may be less accurate The GPS receiver may take between a few seconds and 20 minutes to obtain a GPS fix depending on how frequently the GPS receiver is being used The frequency of use determines the how quickly the GPS Terminal is able to start m Hotstart if the GPSreceiver is being used frequently that is in the lasttwo hours it is regularly updated with data from the GPS satellites and so only takes a few seconds to obtain a GPS fix after being switched on mE Wam start if a GPS receiver has not been used for more than two hours then it will take up to 45 seconds to obtain a GPSfix m Cold start if the GPS receiver has not been used for some time or is 300 km or more from where it was last used it can take aslong as15 minutes to obtain a valid position fix The time taken to obtain a valid GPS fix can also be affected by the visibility that the GPS receiver has of the GPS satellites The GPS s
94. imary PDP context If a router which includes a NAT is used the whole private network would appearasa single device to the BGAN terminal and so the TEs connected to the router will share a single primary PDP context The NAT in the router would assign IP addresses within its own subnet Multiple computers connected via the WLAN interface will each be allocated a private IP address a MANAGING CONTACTS The Contacts window enables you to manage your Phone and Text contacts You can add a new contact edit or delete an existing contact In addition you can exported a contact to a file on your computer or import a contact from any file on the computer The Contacts screen shown below displays when you click on the Phone icon or the Text icon on the launch bar S BGAN SIM Contacts CAT Search Go S airline Al Name office s hotel z office Number 9876 M ES Contactsare stored in the BGAN SM From this window you can m Create orAdd a New Contact m Edita Contact m Exporta Contact to a File E Importa Contact from a File Clickon a contact name in the Contacts column to display the details of the contact alongside You can also search fora contact by typing in the first few letters of the contact name in the Search text box and then click on Go The Contacts list then shows only the entries which match the search text Click on All to display all contacts again 86 BGAN 9201 User Manual ADDING AND EDMNG
95. imary context assigned to each computer connected to the Satellite Terminal You can configure the Satellite Terminal to enable or disable automatic context activation Even if automatic context activation is used you can still manually control contexts for flexibility and exception conditions Primary Context The Satellite Terminal createsa primary context with the entered information If a primary context already exists for your local IP address you have to disconnect the current context before creating the new one Thiscould happen if a context was created automatically and the user wants to change to a different APN or QoS Your BGAN LaunchPad indicates whether the context is successfully created or displays any errors LaunchPad also allows you to disconnect any contexts Secondary Context Secondary contexts can be set up from the BGAN LaunchPad and must always be associated with an existing primary context Secondary contexts are used when multiple applications on yourcomputer require different types of contexts Each secondary contexts requires a Traffic Flow Template to be configured which defines how the data forthe secondary context should be routed This is done through the BGAN LaunchPad IP ADDRESSING Connections between each Eand the terminal are achieved with private IP addresses and between the terminal and the BGAN network with global addresses Private addresses are dynamically assigned by the DHCP server in the te
96. imeout in seconds 300 Emergency Call Numbers 000 008 112 110 118 119 911 999 Internet 1 Terminal Local IP Address This allows the Userto change the local IP address of the terminal from the default 192 168 128 100 IP address Only the last two octets are available to change Once the local IP address is changed on this page and applied the IP address ranges for the DHCP server the PDP Context page and ACA page will also be changed automatically Note Updates to this field will not take affect until the UTis rebooted 2 DHCP Address Range This allows the User to set the range of DHCP addresses that are given out by the UTto any connected TE 3 Idle mode DHCP Lease Time Idle mode DHCP Lease Time refers to the DHCP lease time when the UTis not connected to the network This parameter allows the User to change the default time 60 seconds that the DHCP lease to the TE is good for This parameter was introduced because of a problem with some models of Cisco routers that will not accepta short DHCP lease time Note The longer the Idle mode DHCP lease time the 40 BGAN 9201 User Manual longer it will take the Network UTto update the TE with the correct DNS servers for web browsing after establishing a PDP context 4 Connected mode DHCP Lease Time The Connected mode DHCP Lease Time refers to the DHCP lease time when the UTis connected to the network Most Users will have no need to change this parameter 5 PIN an
97. inal to recover automatically after a power outage To permit this the following automatic mode settings are recommended see the Automatic Mode section for more details m Auto on mode isenabled LED off mode is enabled Antenna pointing bypass is enabled Automatic context activation is enabled SIM PIN entry is disabled In addition it isrecommended that the battery be removed to prevent it being damaged at extreme temperatures BGAN 9201 User Manual 21 amarante LAUNCHPAD SOFTWARE INSTALLATION SUPPORTED OPERATING SYSTEMS The Satellite Terminal supports the following Laptop PC operating systems m Microsoft Windows Vista XP and 2000 m Linux Red Hat 9 KDE 3 1 10 Kemel Version 2 4 20 8 Note that the terminal s USB interface is not supported with this operating system m Mac 10 x PC amp Intel based MACs You must disconnect any existing LAN connections on your PC before proceeding with installation This avoids any conflict with the network configuration that you are setting up forthe Satellite Terminal You must venfy that the proxy server settings in your browser are disabled For Microsoft Intemet Explorer select Tools Intemet Options Connections LAN Settings and uncheck the box labeled Use a proxy server for your LAN For Netscape go to Advanced Preferences and select Direct connection to the Intemet When complete please close your browser DO NOT FORG ETTO REC HEC K THIS BOX ON RETURN TO YOU
98. interfaces supported by the Satellite Terminal Fault Code A number which uniquely referencesan enorin a hardware or software system In the Satellite Terminal if there isa fault detected the fault code and a description are displayed in suitable LaunchPad windows GPS Global Positioning System The GPS receiver in the Satellite Terminal receives signals from the constellation of GPS satellites It uses these signals to determine the Terminal s location on earth That location is used during registration to gain accessto the BGAN system Header Compression A header isthe component of a data packet that precedes the data that you are sending The header contains information such as source and destination address error checking and other administrative details In most data types this does not notic ea bly BGAN 9201 User Manual 125 affect the data transmission rates However in multimedia applications such as voice and video the headercan significantly affect performance Inmarsat recommends that you switch on header compression for multimedia applications such as video IP Address An Intemet Protocol address or IP address isa number that identifies the computer that is sending or receiving information transmitted over the Intemet An IP address is made up of four groups of numbers between 0 and 255 separated by periods Forexample 207 115 79 4 is an IP address In the BGAN system IP addresses can be dynamic or static Dynamic I
99. ishes to enable the Automatic Context Activation feature for any device that is connected to the UT the feature needs to be enabled via LaunchPad UTWeb Server or via AT commands CONRAGURING THE AC A FEATURE In orderto use the ACA feature it must be activated by either the Inmarsat LaunchPad the UT Web Server orthe AT Command interface CONAGURATION VIA LAUNCHPAD Under the Terminal options select Automatic Connection Mode By activating the checkbox the user willbe able to choose the desired APN Note LaunchPad allows the user to define the APN along with any required usemame and password under BGAN Services Afterthe APN has been defined it willbe available for configuring UT Automatic Connection Mode 82 BGAN 9201 User Manual Q BGAN LaunchPad 3 2 1 File Terminal BGAN services Update Help Sa Y amp j Setup Data Phone Text O Connection cont Defined APNs Select APN BGAN INMARSAT COM v Make default APN Configuration Standar Current default APN APN BGAN INMARSAT COM Username Password C Prompt for credentials Connected to 1 Status Hughes 9201 amp Select Data to enable IP Data y bgan a i Version 3 2 1 and earlier versions of LaunchPad don t support activating the Automatic Context Activation feature without defining an APN To use the USIM APN Mode the UT Web Server or AF commands must be used for configuration
100. ith your ISDN device for information on its capability and how to program the appropriate MSN 2 Make sure that the ISDN interface isset up in LaunchPad Refer to Setting up the ISDN Interface for details 3 Connect the ISDN device to the ISDN connector on the BGAN Terminal You are now ready to access ISDN Data Services BGAN 9201 User Manual 79 baen inmarsat SERVIC E FEATURES AUTOMATIC MODE The Satellite Terminal includes four automatic options auto power on LED on off antenna pointing bypass and automatic context activation You can set all of these options with the BGAN LaunchPad The terminal also hasan Automatic Context Activation feature that can be used without the need for LaunchPad Auto ON MODE When the Satellite Terminal is mounted on a pole the power button may be inaccessible This can be a problem if there isa power failure since the unit willtum off and will not tum backon when powerisapplied You could use the unit with a battery to provide battery backup in case of power failure However at extreme temperatures a battery could be damaged and should not be used To solve this problem you can activate the terminal s auto on feature With auto on enabled if a power adaptoris connected the terminal tums on asif the power button was pressed The terminal can still be powered off by pressing the power button with this feature enabled The terminal can be powered on by reconnecting the AC or DC power
101. le Connections Restrictions Support info Cancel Close Note the following when creating or editing a connection m Ifatany time you want to clear all the existing settings fora profile click on the File menu and select New You will be asked to confirm the operation Click Yesto confirm m You must go into each of the tabs in Profile Manager and complete all mandatory fields before you can save the profile m When you first open Profile Manager any default profile is displayed To create a connection 1 Configure a Connection 2 Configure Restrictions 3 Configure Support Details 4 Configure User Information BGAN 9201 User Manual 93 CONFIGURING A CONNECTION This section describes how to set up a connection To do this 1 In Profile Manager select the Connections tab The Connections screen displays as shown below e User Profile Maker Configure the icons you would like to appear on the launch bar Existing icons piei m Current profile Qos Application launch APN Use VPN 4 Change icon order P Add new connection Edit configuration Add new VPN O Hide icon Cancel Close 94 BGAN 9201 User Manual 2 Either To add a new connection click on Add new connection Or To edit an existing connection select the icon that you want to edit and click on Edit configuration Or To adda VPN click on Add new VPN The Connection ic
102. le click on the No user support available check box or Enterthe details of the available user support in the Email Website and Telephone number text boxes If one of these options is not available click the appropriate None Available check box 3 Click Save to save the displayed configuration and exit from the Support window 100 BGAN 9201 User Manual CONFIGURING USER INFORMATION After you have completed all screens in the Profile Managerand clicked on Save the User Information window displays as shown below User information Set the user login details User name Password oO Create multiple identical images with different usernames and passwords Username Password Cancel This window enables you to create a user login for use with this profile orto create multiple profiles with different user logins To create a user login for the c urent profile 1 2 Type a username in the Username text box Type a password in the Password text box Either If you only require one user login for this profile click Save A dialog box opens enabling you to save the login in a selected directory or If you want to add in additional profiles with different user logins click the Create multiple different images with different user names and passwords check box An Add button displays beneath the Password text box Click Add The user login displays in the login table Repeat steps1 2 and 4 fo
103. le control of all open connections in the device This restriction is useful when working in a group Disabling access stops an individual from controlling connections created by other people in the group Cancel Close 2 Selectone ofthe radio buttons The options are as follows No restriction the BGAN LaunchPad user can change the connection and BGAN device settings Medium restriction the BGAN LaunchPad user cannot change connection settings but can change BGAN device settings Maximum restiction the BGAN LaunchPad user cannot change connection settings or BGAN device settings 3 If required check the Disable control of all open connections in a device check box The ensures that users cannot edit connections owned by other users 4 Click Save to save the displayed configuration and exit from the Settings window BGAN 9201 User Manual 99 CONFIGURING SUPPORT DETAILS Using the Support tab you can set the Support contact details that will display on BEAN Launch Pad To set support details 1 Clickon the Supporttab The Support window displays as shown below e User Profile Maker File Help General Connections Settings Support The following details will appear on the user support page o No user support available Email f CI None Available Website C None Available Telephone number Fi None Available Cancel Close 2 Either fno user support is availab
104. llite Terminal contains an integrated GPS receiver that is used to provide location information to the BGAN system GPS location information is required to register with the BEAN system and the terminal automatically tiesto get a GPS every time it is powered on The GPS antenna is located in the main antenna For optimum GPS signal reception make sure the Terminal is placed in a horizontal position pointed towardsthe sky Since the GPS receiver needs to see at least 3 satellites it should have visibility of a large part of the sky without obstructions from buildings mountains or trees So it might be necessary to take your Satellite Terminal out to a clear space to obtain a new GPS location It may be possible to obtain a new GPS location in a less favorable circumstance but the time to get the fix may be longer Once the terminal getsa GPS fix it stores the location and the terminal canbe moved to a more convenient working area such as inside a building by a window facing the BGAN satellite GENERAL INSTRUC TIO NS 1 Take the Satellite Terminal outside and lay it down flat Verify that the unit hasan open view of the sky to get a GPS fix 2 Powerup the Terminal The GPS LED will start to flash green indicating the terminal is getting a GPS fix 3 Monitor either the BGAN LaunchPad GPS indicator or the Terminal s GPS LED for the status of the GPS fix It may take a few minutes to get a fix Once the terminal getsa GPS fix the GPS L
105. lt mode Use same centre for reply C Request status report C Send unicode message C Add signature Specify signature Return to Defaults Apply 68 BGAN 9201 User Manual DATA SERVICES LaunchPad providesa variety of connection options to help ensure that all your data requirements are met LaunchPad is configured with five connections by default You can edit these default connections or add to them by setting up any number of customized connections called dedicated connections using a configuration tool DEFAULTC ONNECTIONS The five default types of data connections consist of one standard and four streaming types E Standard A standard connection ischarged per Mb You are charged only forthe amount of data that issent The bandwidth you are allocated dependson terminal type and network availability but is always best effort that is you are allocated bandwidth depending on your requirements and the requirements of other users of the BGAN network or BGAN Terminal This connection class is suitable for most data types other than multimedia Streaming A streaming connection ischarged by time You are charged forthe amount of time the connection is active Streaming enables multimedia data such as video to be sent in a continuous data stream and converted into sound and pictures The bandwidth required fora streaming connection is difficult to predict and dependson factors such as length of connection and
106. nal To do this you have to connecta phone handset You can use two general types of phone handsets either an ISDN handset ora 2 wire analog handset with an ISDN terminal adapter Before your handset can accept incoming voice calls you have to program its MSN mobile subscriber number to the same number as programmed in the terminal default is 1 This ensures that incoming voice calls are directed to your handset The handset s instruction manual will explain how to do this Note you can make emergency calls without the comect MSN programmed into the handset SUPPLEMENTARY SERVIC ES Supplementary Services have to be provisioned by the Service Provider before they can be used Please verify with your Service Provider which services are available with your subscription You access the Supplementary Services with key presses on the ISDN terminal The keypresses consist of the following format e Aone ortwo digit activation code e 6A two orthree digit service code e Optional parameters preceded by a keypress The entry is terminated by a keypress The activation codesuse the and characters as defined in the following table Activation Code Registration interogation Era sure The optional parameters are as defined in the following table Pw The following table showsall available Supplementary Services Supplementary Description Service CLIP Calling Line Identification Presentation Interrogation
107. network assigned IP address requested global address AUTOMATIC CONTEXTACTIVATION WITHOUTLAUNC HPAD Automatic Context Activation isa configuration option which specifies whether the UT should automatically activate a PDP context after the UTis pointed and registered with the BGAN network 80 BGAN 9201 User Manual FRONTPANEL LED INDICATORS The Automatic Context Activation feature will make use of the front panel LED s to give visual feedback to the user what the context status is foreach QoS The position of the LED indicates the type of service as shown in the figure below 128k Gik IZK Sai DMyime 6565 fackqnud lt Blinking Green LED The UTis currently trying to establish a PDP context with the desired QoS Solid Green LED The UT currently has at least one PDP context using this QoS Blinking Red LED The UTfailed to establish a PDP context using the desired QoS but it is retrying Solid Red LED The UT failed to establish a PDP context using the desired QoS If a second TE attempts to establish a connection fora context with the same QoSasan already established context there willbe no change to the front panel LED i e it will remain solid green LAUNCHPAD AUTOMATIC CONNECTION MODE DESC RIPTION The Inmarsat LaunchPad application controlsACA via a feature called Automatic Connection Mode that can be found by going to the Terminal tab and selecting automatic connection mode This ist
108. o the UT You can download the latest Upgrader and software from the Hughes website by using the following link http bgan hughes com 114 BGAN 9201 User Manual Instructions to use the BGAN software upgrader forthe Hughes 9201 Run the AP file which will unpack the BGAN upgrader into the c BEAN_Upgrader a b c d folderon your computer Note that a b c d isthe version of software that the upgrader will load onto your Hughes 9201 satellite terminal Connect the Ethemet port of the BEAN modem to be upgraded to the LAN port of the PC using a standard Ethemet cable Insert a SIM card into the BEAN modem Connect an AC DC converter supplied in the BGAN install kit to the BEAN modem ff it doesnot power on automatically press the power button to tum it on Run BG ANUpgrader exe file in the above folder On the BGAN Upgrader Window click the Upgrade button During the Upgrade process it isimperative that the power supply and Ethemet connections to the BEAN modem are not removed or interrupted The status and progress of the Upgrade is shown in the BGAN Upgrader window fa SIM card isnot present an emor window will pop up asking to check that a SIM card is present You will then need to go back to step 2 Ifa SIM card is present the Upgrader will show a pop up window with the DNS server addresses You can change one or both of these addresses and click on modify to save the change or click on keep curent if you do not want to ch
109. ofiles and so customize BGAN LaunchPad to your organization s requirements Using the Profile Manager you can quickly and easily configure connections apply user restrictions and set up the customer support details available from within BGAN LaunchPad This enables you to manage the functionality of BGAN LaunchPad and gives you more control over how BGAN LaunchPad is used Note the following about the Profile Manager m You can configure and create user profiles for use either on a standalone PC oracrossa network of users You can create an unlimited number of user profiles All user profiles are held in the Profile Manager Image Library stored on a network shared drive of the computer Profile Manager is installed automatically when you install the Corporate Edition of BEAN LaunchPad Refer to Installing Corporate Edition for details 92 BGAN 9201 User Manual CREATING AND EDMING A PROFLE CONFIGURING A PROFILE When you open the Profile Manager the General tab isactive and the default profile is displayed as shown below User Profile Maker File Help User Profile User profiles can be created and edited using this tool To create an entirely new profile adjust the default profile described below using the tabbed menus above To edit an existing profile or create one or more new profiles based on an existing template import the existing profile using the file menu above Current user profile summary Default profi
110. on setup screen displays as shown below Connection icon setup Icon Connection quality Routing Choose an Icon to create eQ QQ amp gt Application association C Launch application on selection Cancel The Connection icon setup window has three components as follows Icon Connection Quality Routing CONFIGURING AN ICON To configure an icon 1 Selectan icon The icon displays in the box next to the icon label text box 2 Type ina name forthe connection in the icon label text box The name and icon that you select here will display when you open the Data tab in BGAN LaunchPad 3 Check Launch Application on selection check boxto launch a particular application when you click on this icon in BGAN LaunchPad For example you may want to launch Intemet Explorer when you select this icon 4 Use the Browse button to search for the file name of the application you want to launch with this icon or if you know the file name enter it in the Path text box When you open this connection in BGAN LaunchPad the application automatically opens You must close the application before you can close this connection BGAN 9201 User Manual 95 5 Click on Apply to save the displayed configuration and continue editing the connection click on OKto save the displayed configuration and exit the configuration screens orclick on Cancel to edit without saving 96 BGAN 9201 User Manual CONFIGURING CO
111. on the tabs to see how these changes effect you Download latest dates now i ji Antenna angle 47 Compass direction SSE 146 Connected to Status Signal strength Hughes 9201 DODOA tahosr sow o Inmarsat services please setup the gt G j BGAN terminal D ry Hy GPS Acquiring Help inmarsat SIATUS BAR The Connected to status terminal Status and Signal strength are all shown on the status bar as shown below p Connected to Status ji Signal strength HNS 9201 Standard Data connection open iG OREM Ready for Phone Text and Data DY 100 jl Help l bgan inmarsat 20 BGAN 9201 User Manual FAXED SEMI AXED INSTALLATION The satellite terminal can be mounted ona pole or flat surface such asa wall or roof using the Fixed Mount Kit accessory This kit includes all the installation brackets mounting hardware tools and instructions to complete the installation except for the screws bolts etc required to mount itto the structure Proper installation ensures that the terminal is always correctly pointed at the satellite The terminal can then be left alone foran extended period of time without having to be re pointed or set up The Fixed Mount Kit accessory can be re used to install the terminal in different locations When mounted ina location where access to the terminal may not be straightforward for example mounted high on a wall you may want the term
112. opery encrypted BGAN 9201 User Manual 127
113. or TEs using DHCP assigned IP address Dynamic Background ACA On OF iopet snelisgne started 50 BGAN 9201 User Manual If you want to setup additional ranges of addresses please follow the same instructions as above Note You cannot overlap the IP addressranges If you do an eror will pop up telling you that you have an overlap region Check all of the ranges for overlapsand try again When you are finished click on Apply and you should see a message saying Operation Successful as shown below IP ACA Properties Microsoft Internet Explorer i a oj x File Edit View Favorites Tools Help Back gt Q GaFavortes media lt 4 4 Address hitp 192 168 128 100 webjaca htm gt Pao Links BGAN 192 168 128 100 Se E a DY HUG inmarsat f IP ACA PROPERTIES Regional 17 Operation Successful DHCP Address Range 192 168 128 101 to 250 PROPERTIES USIM APN Name bgan inmarsat com SETUP ACA settings for TEs with Static IP address STATISTICS PDP CONTEXTS WLAN WEP Security ACA ISDN ANTENNA On Low IP Address High IP Address QoS APN Username Password 192 168 128 192 168 1280 32k J bganinmarsatcom bgan C 192 168 128 210 192 168 1289 32k baaninmarsatcom p C 192 168 128 220 192 168 128 223 64k bganinmasatcom p j C O 192 168 128 230 192 168 128 239 128k Jbganinmarsat com 192 168 128 240 192 168 128
114. ork D A Ch OY crs New bgan N EEE STEELE EEE EEE gt MULTIPLE USERS Up to 11 users attached to the Ethemet USB and Wireless LAN interfacescan accessthe BGAN LaunchPad at the same time In a multi user scenario each user must establish theirown PDP context with the network either using LaunchPad orthe ACA feature P SOFIWARE DOWNLOAD UPGRADE You should periodically check for new software releases for the terminal Upgrading the terminal s software isa two phase process controlled by an upgraderin the BGAN LaunchPad The Upgrader is accessed from a drop down menu in the BGAN LaunchPad During the first phase the terminal software is downloaded from an Intemet server to your computer The computer may utilize the BGAN network or any other accessible network to obtain the new software image 60 BGAN 9201 User Manual In the second phase the Upgrader loads the software from your computer onto the satellite terminal If the upgrade fails the old software is available on yourcomputer and can be re downloaded to the satellite terminal Check for updates gt Schedule Last check 04 Feb 07 Status Updates Available Next check 06 Mar 07 Check Monthly Check for updates now Check for update to Launchpad Software BGAN Satellite Terminal Software Other 3rd party Software and Drivers Update Availability of BGAN Software Update availability Updates are available for BGAN Software Product Cur
115. ou want to export the selected contacts to 2 Checkthe File check box to export the contact to a file on your computer Click on Continue 4 The Save dialog box displays Navigate through your computer s file structure using this window and click Save to save the contact details 88 BGAN 9201 User Manual IMPORTING A CONTACT You canimport a contact from a file on your computer To do this 1 Click on Import The Open dialog box displays 2 Navigate through your computer s file structure using this window and click Open to select the contact details you want to import The Select Address Book dialog box displays as shown below Select Address Book Which BGAN contacts list would you like to import the contact to 3 Checkthe BGAN SIM check box to import the contact to the BGAN SIM 4 Click OKto import BGAN 9201 User Manual 89 gt gt T1C P PEPSOFIWARE Transmission Control Protocol TCP enables two hosts usually computers to establish a connection and exchange data It improves the efficiency of data transfer by dividing the data into packets then delivering the packets in the same orderthat they were sent TCP with Performance Enhancing Proxies TCP PEP enhances the performance of TCP overa satellite network such as the BGAN network by providing E Fast start useful for transferring small amounts of data since traditional TCP is often slow with smaller data transfers Increased window size improves
116. pped with wireless adapter cards forming a network When the computers are within range of each other each computer has access only to the resources of the other computer but not to any central server or other resource This type of basic configuration is known as an ad hoc network A more common and efficient use of a wireless network is one in which two or more computers equipped with wireless adapter cards are linked to a WLAN Access Point The Access Point allows each computer to have access to shared resources such asa broadband Intemet connection as wellasto other computers on the network Such a configuration is know as Infrastructure Mode This isthe default configuration for WLAN in the UT PERFORMANCE The performance of a WLAN network will be influenced by several factors including the number of users on the network the location of the antenna the distance from the antenna and the degree of blocking from buildings and other infrastructure Typical operating ranges are 200 300 meters outdoors and 30 60 meters indoors the performance degrades gradually asthe signal strength decreases SSID A wireless network is identified by a Service Set Identifier or SID An SSID is also refered to asa Network Name because itisa name that identifies a wireless network Wireless devices that wish to communicate with each other must be configured with the same SSID Several Access Points can be set up using the same SSID so that userscan roam from one
117. pposite Select your position by clicking on the map then click on the tabs to see how these changes effect you Download latest dates now i Antenna angle 47 Compass direction SSE 146 Connected to Status Signal strength i Hughes 9201 In pointing mode To use KWD 4 i Inmarsat services please setup the gt h BGAN terminal D P SEPS Acquiring l inmarsat The map showsthe global coverage that willbe provided by the BGAN satellites as of the dates on the tabs in the screen shot You are able to access one of the BGAN satellites by pointing the terminal to that satellite In addition to the satellites the BGAN system includes infrastructure equipment on the ground that connects to telephone networks and the intemet By accessing the satellites your terminal can then connect to telephone and data networks 2 BGAN 9201 User Manual gt gt PACKAGEC ONTENTS When you unpack the Satellite Terminal package you will find the following E BGAN 9201 Broadband Satellite Terminal and WLAN Access Point Rechargeable lithium ion battery pack AC power adapterand cable 100 240 VAC Travel adaptor USB cable Ethemet cable ISDN cable Installation CD The following are accessories not included in the package Extra standard lithium ion battery pack Extended lithium ion battery pack Standard AC poweradapter 100 240 VAC Fix Mount Kit DC vehicular power ad
118. r Manual gt gt WLAN Connecting by WAN If you have not previously used the terminal s WLAN interface it hasto be enabled from the web MMI with your computer connected to the terminal using the Ethemet interface m Wireless LAN interface enabled disabled The default is disabled m Network SSID name The default is BGAN but you can change it to whatever you want m Channel number This controls the radio channel number 1 14 used by the access point Depending on the country only certain subsets of these channels may be used 3 options France Spain or Rest of the Word Channel 11 is common to almost all countries so it is used asthe default Wireless LAN Setup Microsoft Internet Explorer DER a File Edit view Favorites Tools Help Q sak amp x a A JO search Sie Favorites amp 2 d ay Land rel 33 Address http 192 168 128 100 webjwlan htm v E co Links ry inmarsat Co E WIRELESS LAN Unknown 0 BATT WLAN Power OFF w MAINS WLAN Off SSID BGAN PROPERTIES es SETUP Region X30ETSI I13 v STATISTICS 5 PDP CONTEXTS Channel 11 v WLAN WEP SECURITY tv Disabled ACA WEP Security Disable ISDN Edit WLAN Security Settings Internet BGAN 9201 User Manual 47 gt gt WEP Sec urrTY WEP Protection Status Click on On from the drop down list to enable the Wireless Encryption Protocol WEP for added security When the terminal s WLAN
119. reach additional profile you want to create Click Save when you have created all required logins A dialog box open enabling you to save the logins in a selected directory IMPORTING A USER LOGIN If required you can import a user login To importa user login in the User information window 1 2 Click on Import The Open dialog box displays Navigate to the directory where the profile is stored select the required login and click Open The user login is imported into the login table BGAN 9201 User Manual 101 EXPORTING A USER LOGIN If required you can export a user login To exporta user login in the User information window 1 Click on the user login you want to export and click Export The Save dialog box displays 2 Navigate to the required directory and click Save MANAGING PROFLES CHANGING THEICON ORDER The available data connections display in the BGAN LaunchPad Data connections window You can change the sequence in which the icons displays using Profile Manager To change the icon sequence 1 In Profile Manager click on the Connections tab 2 Selectanicon you want to move and use the Move Leftand Move Right buttonsto move the icon to its new position in the sequence Note If you want to move an icon more then one place to the right or left you must select the icon each time before using the arow keys 3 If required repeat step 2 forany other icon you want to move DELETING A DATA CONNEC
120. rent Version Version available Downloadnstall now Launchpad 3 0 4 3 1 0 O Download now r Select an update to read release notes Please select any of the above option BGAN 9201 User Manual 61 gt CONNECTING TERMINAL TO PC AND OTHER DEVICES Via WLAN INTERFACE The terminal provides a WLAN interface to any computer which asa WLAN interface The terminal s WLAN interface is configurable via the BGAN LaunchPad as follows 1 From the BGAN LaunchPad main menu select Terminal gt WLAN Interface Settings The Configure WLAN Interface dialog box is then displayed Configure WLAN Interface General Wireless access Enable O Disable Wireless network Network name SSID BGAN Region Rest of the world Y Channel number 410 v WEP security Data encryption Mi Enter WEP key in O asc WEP key 1 tt tt tt tt tt at tt th 22 tt at tt tt Default WEP key 2 s e fe Je fe e je e O Detautt WEP key 3 tt tt tt te tt tt tt tt tt tt tt tt tt O Defautt WEP kaye a e T e a l u O peteut Select Enable to activate the WLAN interface Entera Network Name SSID The default is BGAN but you can change this if required Select a Region from the drop down list France Spain or The rest of the Word uF WN Select a Channel number from the drop down list This controls the channel number 1 14 used by the access point Depending on the country only cert
121. resses same function as 8 above e Reset Modem tums the modem off and back on Help gt e About upgrades shows the version number of the upgrader Note You can also use the Diagnostic Report function under the LaunchPad Help pull down window to validate that the download was successful 116 BGAN 9201 User Manual amarsae TROUBLE SHOOTING Treble hoea onte Soio Terminal wil nottumon Power button not pressed for long Press the button for 2 seconds enough Discharged battery Connect the AC or DC power adapter Battery not fitted Connect the AC or DC power adapter Battery doesnot charge Battery is defective battery LED is Replace battery flashing red Battery temperature is outside charging Battery will only be charged at range temperatures between 0 C and 45 C Cannot insert battery Battery incorrectly oriented Ensure the battery is oriented as into terminal shown in First Time Setup Cannot insert USIM card USIM isnot corectly seated in the card Ensure the USIM is pressed firmly holder into terminal holder into the card holder Card holder incorectly oriented Ensure the card holder is oriented as shown in First Time Setup Cannot lock the Lock knobs are not tight enough Ensure lock knobs are tumed in terminal s stand at the the direction shown on the desired protractorangle knobs Both knobs will gradually tighten if you push the unit to a lower angle This can help with locking the unit when the de
122. rical storms may result in severe personal injury or death Disconnect the Terminal from the computerand store the unit indoors if lightning is anticipated in the area of operation f DO NOTOPERATE DURING ELECTRICAL SIORMS BGAN 9201 User Manual gt D GENERAL Handle your Satellite Terminal with care The enclosure is weather resistant per IEC 60529 IP55 however do not submerge the unit or expose it to severe rain storms Avoid exposing your Satellite Terminal to extreme hot or cold temperatures outside the range 25 C to 60 C Avoid placing the Terminal close to cigarettes open flames or any source of heat Changesor modifications to the Terminal not expressly approved by Hughes Network Systems could void your authority to operate this equipment Only use a soft damp cloth to clean the Terminal To avoid impaired Terminal performance please ensure the unit s antenna is not damaged orcovered with foreign material like paint or labeling When inserting the USIM SIM do not bend it ordamage the contacts in any way When connecting the interface cables do not use excessive force IN THE VICINITY OF BLASTING WORK AND IN EXPLOSIVE ENVIRONMENTS Never use the Satellite Terminal where blasting work is in progress Observe all restrictions and follow any regulations or rules Areas with a potentially explosive environment are often but not always clearly marked Do not use the Terminal while at a petrol filling station Do not
123. rminal starting from192 168 128 101 and up to 192 168 128 199 if the TE is configured to obtain an IP address automatically You can also manually configure the IP address of the TE with the operating system s administrative tools See the Automatic Context Section forthe range of static and dynamic addresses that can be used The global address of the terminal is assigned by the Network Service Provider and can be either static ordynamic Dynamic global address configuration is automatically camed out by the mechanism in the terminal that activates contexts Static global addresses must be setup with your Network Service Provider in advance The local IP address of the terminal can be modified for special applications using the web server of the terminal To access the web server open an Intemet browser and type in http 192 168 128 100 in the URL address field To access the local IP address of the terminal BGAN 9201 User Manual 85 Click on Setup Change the last octet e g 192 168 128 xxx and click on Apply You must re boot the terminal forthe change to take affect Pb MULTIPLE USERS Up to 11 computers can be connected to the BGAN terminal using the Ethemet WLAN and USB interfaces More than one TE can be connected to the Ethemet interface by using eithera hub router ora switch If a hub is used the BGAN terminal will allocate private IP addresses to each TE connected to the hub and so each TE will be able to have a pr
124. rs Recommended m Hexadecimal 64 bit Requires 10 characters Note If WEP isenabled you must provide other WLAN users with the proper WEP key in order for them to connect to the terminal Please write down the WEP key that you use because once 48 BGAN 9201 User Manual entered there isno way to view this key again You will have to disable WEP reboot the terminal and set it back up again if the WEP key is forgotten SSID Broadcast Foradded security you can choose not to broadcast your SSID MAC Filtering Foradded security click on ENABLE from the drop down list and then you can choose up to 10 selected MAC addresses that are allowed to connect to your WLAN Note To find out what the MAC address of a any TE is go to a DoS prompt and type ipconfig all BGAN 9201 User Manual 49 gt PlACA This web page allows you to use Automatic Context Activation ACA in two different ways using static IP addresses in the TE device you can establish an automatic PDP context with any QoS that is offered bythe network upper half of the web page or using DHCP from the UT you can establish an automatic background PDP context for any TE that connects to the UT lower part of the web page ACA settings for TEs with Static IP address Previously the static IP addresses used for ACA used specific blocks of IP addresses for the various QoStypes Now you can setup your own range of static IP addresses for setting up an automatic PDP context with any
125. rward incoming calls to a number 0015554529550 in this example if they are not answered within 20 seconds you must activate the Call Forwarding on No Reply supplementary service Format 61 DN T Keypresses 61 0015554529550 20 If you want to cancel Call Forwarding on No Reply you must deactivate this supplementary service Key presses O1 1 BGAN 9201 User Manual 67 gt gt MESSAGING SERVICES SHORTMESSAGE SERVICE SMS via BGAN LAUNCHPAD The BGAN Satellite Terminal supports Short Message Service SMS capabilities The Short Message Service handles point to point messages and SMS messagesto can be sent from the terminal and received by the terminal The text messages can contain up to 160 ASCII characters The amount of data actually transmitted with an SMS message is dependent on the message size SMS Messages can be read edited created and sent via the SMS Application in the BGAN LaunchPad You cannot access SMS from an ISDN Handset or any other ISDN equipment The configuration screen for Text Messagescan be accessed from the Settings Pull Down menu of the Textscreen To be able to send text messages you need to have the SMS service center configured with the following number 870772001799 Configure Text General Service Centres Current service centre Inmarsat 870772001799 v Manage service centre address Default Message Options Yalidity maximum Class Use defau
126. s the Activate PDP Context request to the Core Network This request includes key information about the mobile user s PDP address forexample an IP address PDP type that is static ordynamic address the QoS requested for this context the APN of the extemal network to which connectivity is requested the user s identity IMSI and any necessary IP configuration parameters for example security settings 3 On receiving the Activate PDP Context message the Core Network checks the user s subscription record to establish whether the request is valid If the request is valid a virtual connection is established between the Terminal and the Core Network and data transfer can then take place between the Terminal and the extemal data network within the scope of the current PDP Context The PDP Context is stored in both the Terminal and the Core Network A single Terminal may have multiple PDP Contexts each with different QoS profiles The primary PDP Context isa PDP Context with default QoS profile attributes and is always activated first All other PDP Contexts with the same PDP Address are secondary PDP Contexts Secondary PDP Contexts share the same PDP Address and connect to the same APN but may have different QoS profiles BGAN 9201 User Manual 121 WLAN Wireless Local Area Networking WLAN enables two or more computers equipped with wireless adapter cardsto share resources A wireless network comprises of two or more computers each equi
127. self test it will stop the boot process and indicate the source of the failure through the 6 LEDs used for pointing as follow rr coronas e feu o e fe oo ee CEC me e Jee e e e eena pem fefe e e e rerne The main processor has detected a fault in its Note 1 memory e er ec er e B B The terminal SW isnot properly installed terminal SW is not The terminal SW is not properly installed insta lled Notez 2 G Br eG ec er B B The terminal SW isnot properly installed terminal SW is not The terminal SW isnot properly installed insta lled Notez 2 The main processor has detected a fault in the Note 1 Ethemet interface The main processor has detected a fault in the Note 1 USB interface 6 G eR ec Bc er The main processor has detected a faulton the 112 BGAN 9201 User Manual Pleas ele ieee een A E be lal i ea The main processor has detected a fault in the Note 1 ASIC The main processor has detected a fault in the Note 1 transmitter The secondary processor has detected a fault in Note 1 its memory Note 1 Remove all data cablesand power cables from the terminal remember to remove the battery Wait 30 seconds then reconnect power and re start the terminal If this does not clear the failure follow the troubleshooting procedures below Note2 Re load the terminal s SW using the BGAN LaunchPad TROUBLE SHOOTING BOOT MODE PROBLEMS Ifa SW upgrade fails the UT will come up
128. sired protractorangle is close to 90 degrees Terminal s lock knobs Closing the stand hastightened both Open the terminal s stand this cannot be loosened lock knobs will automatically loosen the lock knobs The Terminal tips The stabilizer has not been deployed See Temninal Stand Positioning forward In a fixed installation the Terminal s automatic modesare not set Set the automatic modes see terminal will not tum on correctly Automatic Mode and reconnect to the BGAN system aftera power outage BGAN 9201 User Manual 117 The BGAN LaunchPad will not connect to the terminal The BGAN LaunchPad will not connect to the terminal over the WLAN interface Terminal will not accept incoming ISDN calls Terminal will not make outgoing ISDN calls 118 Possible Cause Possible Solution No interface connection between the terminal and computer Terminal is in Boot Mode WLAN WEP is enabled on terminal and the computers WLAN isnot programmed with the WEP key WLAN signal is not strong enough The MSN programmed into the ISDN device doesnot match the MSN programmed into the terminal The ISDN interface is tumed off Note the interface tums off automatically when the terminal is operating from battery power if no ISDN device is detected within 5 minutes from power on Terminal is still in antenna pointing mode Ensure there isa WLAN Ethemet or USB connection between the terminal and computer see Connec
129. supplied ISDN cable which is the same as the Ethemet cable This web page allows you to activate 40V power sourcing on the ISDN interface and set MSN numbering options ISDN Interface Properties Microsoft Internet Explorer e ioj x File Edit View Favorites Tools Help Kal Back gt Q A Favorites media lt 4 44 Address E http 192 168 128 100 web isdn htm gt ao Links BGAN 192 168 128 100 ry inmarsat of ISDN Interface Properties E Narrow 36 ISDN Power Sourcing PROPERTIES MSN Speech SETUP STATISTICS MSN 3 1 KHz PDP CONTEXTS MSN UDI WLAN WEP SECURITY MSN RDI oe Trigger for ISDN Mobile Originated Bearer Capability gt ANTENNA call type Bearer Applet smalisignal started Internet 4 ISDN Power Sourcing To tum on the ISDN power sourcing click on the On radio button The ISDN device should receive 40V power immediately via the ISDN cable This field should be on unless you never use ISDN orare using an ISDN device that has its own power source 5 MSN Speech By default MSN 1 is entered into the MSN Speech number text box To receive incoming calls you must program the same MSN into your ISDN handset connected to the ISDN port 6 MSN 3 1 KHz audio By default MSN 2 is entered into the MSN 3 1 KHz Audio number text box To receive incoming calls you must program the same MSN into your ISDN fax machine connected to the ISDN port
130. t Dynamic DNS Server If you are using dynamic IP addressing Inmarsat recommends that you use a dynamic DNS server A dynamic DNS server updates the IP address information in the DNS database each time your IP address changes A dynamic DNS server also enablesa computer using a dynamic IP address to use network applications that normally require a static IP address for example FIP servers This service requires subscription with a Dynamic DNS provider Static DNS Server If you are using static IP addressing Inmarsat recommends that you use a static DNS server If you select this option you must enter the IP address of the Primary DNS Server This is supplied by your Intemet Service Provider Optionally you can enter the IP address of a Secondary DNS Server also supplied by your ISP This is used in the event of failure of the Primary DNS Server Eror conection Error corection ensures that very little data is lost during transfer by asking for dropped packets to be resent However because it holds subsequent data whilst the packet is being resent you may notice some jitter or delay in the received data This is normal for most data types For real time applications such as Voice over IP VoIP or video it is recommended that you remove eror correction Removing enor corection minimizes delay and jitter Ethemet Ethemet isa local area networking method used widely throughout the computer industry It is one of the three communications
131. t To activate a PDP context perfom the following instructions Do not modify the CID field unless you need to setup a specific ID forone of your devices Leaving it blank will allow the software to automatically choose the next CID that is available Next type in the local IP address of the device that you want to setup the connection for The APN isread from the USIM card and is usually not changed unless you have more than one APN provisioned on the USIM card Next select the QoS that is needed by selecting it from the drop down list If your Service Provider requires a UN and PW enter it in the Usemame and Password boxes then click on Apply The new connection will show up in the table above See screen shot below for example POP Connecbans Microsoft Internet Explorer E nD x File Edt Yem Fexortes Took Help HBk gt Q a Fts reds YO aL Address 48 weto 192 153 128 100eb connacton her EE 6 E JA DI HVGnEeS inmarsat v Go Les BsAN 102 168 176 Lon of PDP CONNECTIONS AA Beam Namow 36 Giohal P p ES O a APh QS ONSI nug Adkins a PROPERTIES a 192 168 128 101 bgan inmarsat com 161 30 180 18 SackGround 172 30 00 7 172 30 34 7 Dise ear a SETUP 2 Activate e STATISTICS m l 3 PDP CONTEXTS Adivate Gear a WLAN 4 Aciveta Clear e WEP SECURITY P _toivate Teor 8 ACA 2 _Acivate Geor s 5D 6 Achato Clear a ANTENNA P _Aciivate Geer l 7 Acivete Geer
132. ta Extract System Log Clicking this button allows the Userto automatically extract a UT system log and save the file to a location on the TE for debugging purposes This file can be e mailed to Hughes directly for fault analysis if the User experiences any problems Restore factory Defaults Clicking this button will restore the UTback to factory defaults and delete any of the User parameters that have been set up in the UT Hughes highly recommends that the User exhaust all possible debug procedures before using this feature 39 gt P SETUP PAGE The Setup page allows the Userto configure various parameters of the UT A description of each item on the page follows amp Terminal Setup Microsoft Internet Explorer DER a File Edit View Favorites Tools Help Q sx Q 2 EA pO search F Favorites 4 3 ee E x rel 3 Address http 192 168 128 100 web setup htm E ico Links ry inmarsat coo mmm TERMINAL SETUP REGIONAL 17 Terminal Local IP Address 192 168 128 _ BATE DHCP Address Range 192 168 128 101 to 199 RAINS DONE Idle mode DHCP Lease Time 60 PROPERTIES SETUP STATISTICS PIN 3 attemps left PUK 10 attemps left PDP CONTEXTS WLAN Bypass Antenna Pointing On off WEP SECURITY Auto Power On On O off ACA ISDN 24 7 PDP Context Keep Alive On off Netmode NAT BRIDGE Streaming Inactivity Timer On off Streaming Inactivity T
133. ter s WLAN interface ie WEP Key 1 on the LaunchPad must be the same as Key 1 onthe computer WLAN interface and so on 9 Click OKto save the changes Cancel to exit without saving or Apply to apply the settings for this WLAN session only The following table summarizes the default settings Parameter _Desepton Default Tum on off Disabled Wireless access WLAN Interface Network Name Region Region of Rest of the 9 Operation word Wireless 11 Channel Channel of Operation Tum on off WEP Keys 1 4 Four WEP Keys Selects the No key The terminal supports MAC Address Filtering via the web MMI BGAN 9201 User Manual 63 gt ISDN EQUIPMENT You can establish ISDN data communication by connecting your ISDN equipment directly to the BGAN Termminal s ISDN port with the supplied ISDN cable which is the same as the Ethemet cable To activate the ISDN interface and set MSN numbering options perform the following steps 1 From BGAN LaunchPad main menu select Terminal gt ISDN Interface Settings The Configure ISDN Interface dialog box is then displayed with suggested MSNs set for each ISDN call types Configure ISDN Interface a nterface status ISDN interface status Enable interface C Power interface Configure MSN numbers MSN speech number MSN audio number MSN UDI number MSN RDI number OK Cancel Help 2 Select the Enable Interface check boxto activate the ISDN interface or unche
134. ting the Terminal to the Computer Follow the instructions in Troubleshooting Bootmode Problems to recover the terminal from Boot Mode Disable WEP or use the same WEP keys for both the terminal and computer For details go to Connecting Terminal to PC and other devices via WLAN interface Locate the terminal and computer to reduce any obstructions between them and locate them closer together Ensure the appropriate MSN is programmed into the ISDN device see Voice Telephony Services and ISDN Data Ensure the appropriate MSN is programmed into the terminal see ISDN Equipment Enable the ISDN interface from the BGAN LaunchPad see ISDN Equipment Altematively tum the terminal off then tum iton and immediately connect the ISDN device Exit antenna pointing BGAN 9201 User Manual Terminal is connected to the BGAN network but Cannot obtain the requested Quality of Service Terminal does not obtain a GPS fix You heara continuous beep from the terminal when you connect an ISDN device to the ISDN port None of the above solutions resolve the problem BGAN 9201 User Ma Possible Cause Possible Solution The terminal isnot optimally pointed at the satellite Terminal s location limits visibility of 4 or more GPS satellites See Field Service Bulletin FSB0306 01 pdf for instructions on tightening chassis screws around GPS antenna area The ISDN device is trying to draw too much power from the s
135. ugh this dedicated connection select the FIP template from the drop down list 4 Click on Apply to save the displayed configuration and continue editing the connection click on OKto save the displayed configuration and exit the configuration screens orclick on Cancel to edit without saving BGAN 9201 User Manual 97 CONFIGURING ROUTING OPTIONS To configure the Routing options fora data connection From the Connection Icon Setup window click on the Routing tab The Connection Icon Setup Routing window displays as shown below Connection icon setup Icon Connection quality Routing Select APN lpacimaja v Add APN IP Configuration Use Dynamic Network Assigned IP Address Use Static IP Address Use Dynamic Network Assigned DNS Servers O Use Static DNS Server Primary DNS server Secondary DNS server go Header compression C use WPN with this connection O 1 If the drop down boxis activated select an APN from the Select APN drop down list If it is not activated only the default APN is available 2 Inthe IP Configuration section set up your IP Address requirements Select either Use Dynamic Network Assigned IP Address or Use Static IP Address If you select Use Static IP Address enter the IP Address in the text box You can geta static IP address from your Service Provider 3 In the IP Configuration section set up your DNS Server requirements Select either
136. ure to facilitate the management of phone numbers The phonebook is stored on the USIM and can have up to 250 entries The phonebook can also be saved asa file to your computer and your computer can also load phonebook entres from this file back to the USM gt gt EMERGENCY CALS You can make emergency calls with an ISDN handset oran analog handset plus ISDN terminal adapter connected to the terminal You must have exited pointing and you do not need to have a USIM in the terminal 84 BGAN 9201 User Manual PDP CommEexts OVERVIEW PDPC ONTEXTS PRIMARY AND SECONDARY Resource management for BGAN is based on PDP contexts or connections This means that in congested networks each user needs his or her own context to ensure a fair allocation of bandwidth from the network Therefore the Satellite Terminal creates a PDP context foreach connected computer that has traffic to send over the network The multiple contextscan be primary or secondary m Primary contexts can connect to different APNs each with an individual usemame and password This is useful because each APN will only support a single set of subscribed Quality of Service QoS values E Primary contexts each get their own global IP address The total number of primary and secondary contexts that the Satellite Terminal can support is 11 For example it can support 5 primary and 6 secondary contexts but not six primary and 6 secondary contexts There is only a single pr
137. when the desired protractor angle is close to 90 degrees 6 You can use the compassto pointing the terminal in the correct direction Referto the Antenna Pointing section for further instructions Do not stand in front of the Antenna The Satellite Terminal emits radio frequency energy when in operation Do not Note stand or place objects in front of the antenna when the terminal isoperational BGAN 9201 User Manual 15 USING THE BG AN LAUNCHPAD POINTING WIZARD Inmarsat recommends that you use LaunchPad s Pointing Wizard to point your Terminal to the satellite You can also point your Terminal using the Terminal s LEDs and audio indicator The BGAN LaunchPad Pointing Wizard steps you through the process of pointing your terminal and registers with the network To do this first start the BGAN LaunchPad on your computer The status bar displays the message In Pointing Mode 1 Confirm your nearest cityin the information box to the left of the map You can change it by clicking on the map at your current location or click on nearest cityand then select from the list Your location will be used to determine the recommended antenna angle and compass direction Until you successfully register with the BGAN system your GPS position will not be shown on the map LaunchPad gives the compass direction in both degrees and direction the compass shows direction as North South East and West with 10 degree divisions O BGAN LaunchPad 3 9
138. where tw Install nywhere is preparing to install Extracting Cancel Created with Install4nywhere 1998 2002 Zero G Software Inc www ZeroG com Broadband for a mobile planet BGAN LaunchPad DY bgan inmarsat Engish 2 BGAN LaunchPad 3 2 0 Installation and use of BGAN LaunchPad 3 2 0 requires acceptance of the following terms and conditions of use Terms and Conditions of Use Whilst all reasonable efforts have been made to maximise the accuracy of BGAN LaunchPad users are advised that accuracy may be affected by a variety of conditions including conditions which are outside the control of Inmarsat Global Limited hereafter Inmarsat This BGAN LaunchPad is provided as is jand use is at one s own risk Any express or implied warranties including but not limited to the implied warranties of merchantability and fitness for a particular Ido NOT accept the terms of the License Agreement vi PRES Toena erie mam em me LL Cancel BGAN 9201 User Manual 23 2 Follow the on screen instructions Note the following recommended choices Make sure you select the appropriate Edition Corporate or Personal when prompted 2 BGAN LaunchPad 3 2 0 Select BGAN LaunchPad Edition Select BGAN LaunchPad edition to install nstallAnywhere by zer Cancel Previous Special Corporate Edition Instruction Inmarsat recommends that you install BGAN LaunchPa
139. xactly the same manner as making a nomal telephone call The subscriber number is used with the same intemational and area codes asany other telephone network MULTI SUBSC RIBER NUM BERING MSN ISDN supports Multi Subsc riber Numbering MSN MSN isa facility whereby more than one telephone number can be allocated to an ISDN line The BGAN Satellite Terminal assigns different MSNs for Voice 3 1KHz Audio UDI and RDI devices Each incoming call will be directed to the appropriate MSN depending on the type of call This allows to route incoming calls to the correct ISDN device e g ISDN phone data card or Fax PDP Context A Packet Data Protocol PDP Context defines connection aspects such as routing Quality of Service QoS security and billing between a mobile user terminal such as the BGAN Terminal and a data network PDP Contexts are essential to the General Packet Radio Service GPRS system which is used by GSM and UMTSbased 3G networks wondwide for transmitting data In order fora userto be able to transferdata acrossa network a PDP Context must be activated in the Terminal and associated Core Network The procedure for this is as follows 1 After registration with the network the useractivatesa PDP Context using an application on the computer or Terminal and requests sufficient radio resources that is power and bandwidth to support the context activation procedure 2 Once the resources are allocated the Terminal send
140. ystem is relatively tolerant of atmospheric conditions such as heavy cloud or rainfall However physical blockages such as tall buildings or terrain can significantly degrade the ability of the GPS receiver to obtain a fix Forthis reason ensure that the GPS receiver hasa clear view of as much open sky as possible GPS AND BGAN REGISTRATION BGAN uses the accurate position and timing information obtained from GPS to help ensure efficient registration of a BEAN Terminal with the BGAN network Following successful registration and providing the Terminal is left switched on and remains stationary the GPSisno longer needed Penodically the BEAN Terminal contacts the BGAN network to inform the network that it is still switched on In addition the BEAN network periodically checks each Terminal for activity and if the Terminal has not automatically contacted the BGAN network as described above then the Terminal will be de registered from the network 120 BGAN 9201 User Manual ISDN The Satellite Terminal provides an ISDN Integrated Services Digital Network interface to connect devices for Circuit Switched voice and data services It isa Basic Rate also known as 2B D interface and uses the Euro ISDN protocol Note that the Satellite Terminal can only provide service for one 64Kbps B channel ata time DIALING AND NUMBERING DIALING Asthe ISDN numbering system follows the same pattem asthe nomal telephone system dialing iscamed out in e

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