Troubleshooting Guide
Contents
1. lt lightspeed Redcat Access RCA Troubleshooting Guide Symptom Problem Isolation Steps Resolution Redcat Access that blue power light on front of If not verity all connections are snug from the AC RCA RCA is on connection to the power supply and from the No sound from power supply to the RCA If all connections are speaker secure determine if the outlet is working or test with a known working power supply Check that the microphone is linked to The mic 1 or mic 2 status light will be green on the the Redcat Access front of the Redcat Access indicating the micro phone is linked Check system ID tags to verify that the If necessary re register system components components being used have been registered together that the microphone is turned on There will be a solid blue light on the microphone to indicate it is powered on and ready that microphone is not muted A solid red light on mic 1 or mic 2 will indicate it is muted that sound from the RCA Audio If the audio from a source can be heard the micro In source can be heard phone is the most likely cause of the problem microphone volume level on RCA Ensure that the volume level is not set too low Feedback Check that the volume on the RCA is Reduce volume as needed until feedback issue is not set too high resolved Remember the teacher should barely be able to hear his her own voice at optimum volume levels Check thatthe tone is set to t2. correct battery is being Use the Lightspeed NH2 4V NiMH rechargeable charge used battery pack as it is the only kind of battery that will properly charge with the FM Verity that the FM charging circuitry is Substitute a known good battery pack and see working properly if it charges in the microphone If it does charge replace worn or defective battery pack Typical battery life is 1 2 years Verity that the FM is properly plugged When the FM is properly plugged into the charger into charger the red charging light turns on The green light will turn on when a full charge is reached Verity that the USB power supply is not Try known good USB charger damaged or defective Microphone Check the microphone by power cy Power the microphone off then on again after a does not indi cling few seconds Wait for up to 30 seconds for the cate Ready blue light to turn solid indicating READY for signal solid operation blue or red light 070 0023 00 SD0483US01 1
3. he mid Set the tone indicator to the mid position and point then adjust as needed to eliminate feedback Low volume Check that the Microphone Volume Position the volume indicator at the mid position level on the RCA is not set too and then adjust as needed for normal operation low Adjust volume level on the Flexmike Adjust as needed for normal operation Drop out Verify there is a solid link light on the The RCA will operate in rooms up to 2500 square intermittent RCA feet Substitute known good microphone and operation see if intermittent operation stops If it does the original microphone could be the source of the problem lt lightspeed Symptom Problem Isolation Steps Resolution Flexmike FM that the correct battery is being Use the Lightspeed NH2 4V NiMH rechargeable will not power used battery pack as it is the only kind of battery that on will properly charge with the FM that the battery pack is charged Substitute a known good battery pack and see if it charges in the microphone If it does charge replace worn or defective battery pack Typical battery life is 1 2 years Verify that the power button on the Once turned on the blue light should begin blink microphone is turned on ing Check that the battery pack is working Connect the microphone to the charging cable properly The microphone should power on and the blue microphone light and red charging light will turn on FM won t Verify that the
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