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Poolvergnuegen PoolCleaner Troubleshooting. 1 RPMS

1. you will have to clear the obstruction Turbine vanes in the wrong direction Make sure the turbine vanes are in the right direction See Below TURBINE VANES BLADES The turbine vanes have to be placed in the turbine hub a certain larger elliptical direction We use the following mnemonic The turbine vanes are like a wave breaking on the grill In the front of the unit D YL AoLrw the vanes are convex like a mountain in the back they are concave like a valley NOTE The large elliptical end of the vanes is placed into the turbine round me 00 a ZON Poolvergnuegen PoolCleaner Troubleshooting THE POOLCLEANER MOVES TOO SLOW less than 11 RPM There could be a problem or obstruction Clean and backwash the filter clean the pump somewhere in the system basket make sure the vacuum hose is free from debris and leaks check if pump impeller is blocked see pump manual Low wheel RPM insufficient flow See the manual to adjust RPM After adjusting if it is still below 7 RPM your pump is not strong enough the PoolCleaner will still move and clean but wont go up the wall At such low flow most other cleaners won t work at all Designated line may be blocked have them hook to skimmer line to see if there is a difference in RPMs See also the solutions for the cleaner does not move above THE RIGHT WHEEL WILL NOT TURN WHEN ROTATED BY HAND There could be a problem or obstructi
2. 6584000 501 Wheel Clip 2X 4X PC 896584000 983 2X 4X 896584000 990 First Generation older 4 WHEEL POOLCLEANER 204 10 aj RS ODO Front Skirts Back Skirts CCCKK CCCA C CCRC CCC EP Leader Hose 211 GZ Vacuum Hose 228 24 4 Wheel Hose Pack e1 Leader Hose e11 Vacuum Hoses 40 ft total length 4 Wheel PoolCleaner 896584000 020 Item Top Shroud Screw Kit 3 Screws per Kit 2N4X 2XLE 4XLE 896584000 204 Top Shroud Kit shroud 3 screws 2X14X 896584000 181 Upper Body Assemb turbine cover 2X 14X 896584000 068 Turbine Vane Kit 6 per kit suction 2X 4X 2XLE 4XLE 896584000 167 Wheel Hub Assemb 2x 4X PC 896584000 051 ba Front Tires with Super Humps Blue 2 per kit for me ae concrete 2X4XPC 896584000 143 Pg Front Tires with Hump Blue 2 per kit for vinyl and me an fiberglass 2X4XPC 896584000 075 Solid Front Tires Blue 2 per kit for Tile pools p Front Tires with Super Super Humps Blue 2 per kit for we e BIG obstacles 2X4XIPC 896584000 679 8 Steering Slide Assembly 2 4 W2XLE 4XLE PC 896584000 136 g Turbine Hub and Vane Kit hub 6 vanes Skirt Kit B 4 per kit 2 2 for back of 4 wheel Back TiresBlue 2 per kit No Hump Pi Solid Back Tires Blue 2 per kit for Tile pools No Pe hee 21b Hump 4X XP 896584000 372 PoolCleaner Keeper 2x 4X PC 896584000 501 4 WHEEL POOLCLEANER NExT GEN ee oonan Item By Description Cleaners that use it MFG SKU Top Shroud Screw Kit 3 Screws pe
3. OLCLEANER DOES NOT CLEAN THE ENTIRE POOL The vacuum hose is too short The hoses must be one to two lengths longer than the farthest point from attachment See manual The float may be in the wrong position The Float s should be 22 24 60 cm from the gray cuff head of the cleaner See manual The hose cone swivel may be blocked Although the swivel is self cleaning there may be excessive debris Remove any debris It is helpful to place the swivel under a running tap while twisting to clean Returns pushing cleaner Pool return fittings may be pushing the Poolvergnuegen PoolCleaner Troubleshooting PoolCleaner hoses away Make sure return fittings are pointed DOWN See manual The vacuum hose is too short The hoses must be one to two lengths longer than the farthest point from attachment See manual THE POOLCLEANER WONT CLIMB THE WALL in as See moves too slow and doesn t clean entire pool See above The float position may need to be adjusted For the most part make sure the Float is 24 60 cm away from gray cuff See manual But it may be necessary to adjust it by twisting the Float away from the gray cuff to improve climbing Other factors may be at work like water too shallow return fittings not pointed down hoses too short Pool surface too slick If the pool surface is say tile or spray on fiberglass then you will need tile tires as the normal ones may slip Note It is NOT imper
4. Poolvergnuegen PoolCleaner Troubleshooting RPMS The most common problem 95 of the time is that the unit is not getting enough suction or getting way too much You cannot see the difference between fast and slow with the naked eye Often the Previous cleaner didn t work due to lack of suction or it was so worn they had to crank up the suction When we look at the unit we always look at the unit from behind As if it is a car driving AWAY from us We always count the RPMs Revolutions per minute how many times the wheel turns around in one minute on the right front wheel looking from behind The reason for this is that the left front wheel has the steering system and it alternates between forward and backwards So any counting of the alternating turns does not result in any number that is measureable In other words count the wheel that only goes one direction RPMS Count RPM here atthe hump onthe pR RIGHT FRONT WHEEL amp RPM revolutions per minute While the POOLCLEANER is running take it by the leader hose so that the POOLCLEANER is just below the water KEEP THE CLEANER BELOW THE WATER LEVEL or else it will suck ain Now count the number of revolutions made per minute by the RIGHT FRONT WHEEL by using the hump lt raised knob as your marker L It should be between 11 and 14 RPM SYMPTOMS Very High RPMS Cleaner is falling on its side this can also be floats on leader hose missing Cle
5. aner is doing wheelies and tipping backward Cleaner is slipping a little because it can t pull the hose fast enough Climbs out and sucks air constantly this can also be worn tires Cleaner is not covering pool The Cam is made to work in the proper range of RPMS So it will seem like it is turning a lot Key here is that it turns BUT goes straight in between If it is just turning never going straight there is something wrong with the steering Very low RPMS Cleaner is not covering pool Cleaner gets stuck in corners Or hung up on things Cleaner is falling on its side this can also be floats on leader hose missing Cleaner stutters Stop Go Stop Go The rpms are so low that the friction from the floor stops the cleaner They say it works when the wiggle hose Or if it isn t touching floor You can hold the cleaner 2 ft under the water and jump start the right front wheel and it will turn and you get something ridiculous like 3 to 5 rpms Hoses coil this can also be the swivel on the head is dirty Cleaner won t climb Poolvergnuegen PoolCleaner Troubleshooting NOTE Here is a trick that we do on the phone when checking RPMS with the customer During the discussion we typically mention the RPMS should be between 11 and 14 Since homeowners and pool guys alike tend to lie about the actual RPMS when we check it on the phone with them we time them to only 30 seconds and have them count the RPMS So whatever the result is yo
6. ative for a cleaner to go up the wall as there is no dirt or very little dirt on the walls WHEELS ARE WOBBLY Wheel hub bushing is worn DO NOT OVER TIGHTEN It is a shoulder bolt Wheel hubs are worn please replace PUMP TURNS OFF AND CLEANER POPS OUT OF SKIMMER OR SUCTION INLET another symptom is cleaner is floatin Air in System Air in system When the pump shuts off the air goes the path of least resistance and pops out the hose Fix the air leak Usually O ring on pump lid plumbing leak use shaving cream trick Poolvergnuegen PoolCleaner Troubleshooting THE POOLCLEANER CLIMBS THE WALL TOO MUCH OR IT CLIMBS OUT Too much suction flow Decrease the suction to the cleaner Lower the RPMS Tires may be worn The tire treads may be worn and or the skirts may be worn hence increasing the suction under the machine See below for how to check tire wear Need to regulate flow May need a bypass valve or need to adjust auto skim plate TIRES The tires must be replaced when they are wom down to the tread wear indicators Note if you cant _ see them you are wom past them T J Ti METUR DENT Eo a gt O 7 D QO O oOo Q A D qu z and only then can you take the tires off the wheel hub wear marks A eme THE POOLCLEANER FALLS ON ITS SIDE AND TAKES TOO LONG TO RECOVER The vacuum hose is too short The hoses must be one to two lengths longer than the farthe
7. ction Port Door White D L CCCA C 25 ewiertoe 21 humise 228 24 2 Wheel Hose Pack 1 Leader Hose 3 39 9 Vacuum Hoses 33 ft total length 2 WHEEL POOLCLEANER NEXT GEN 2 Wheel PoolCleaner NEXT GEN 896584000 013 8 aie Key 2X 4X12XLE 4XLE P serial 896584000 068 ro al Turbine Vane Kit 6 per kit suction 2X 4X 2XLE 4XLE 5 Wheel Hub Assemb ss C 2X AX PC 896584000 051B PI Front Tires with Super Humps Blue 2 per kit for w ea concrete 2X4XPC 896584000 143 Pi Front Tires with Hump Blue 2 per kit for vinyl and m Sar fiberglass 2M 4X PC 896584000 075 Solid Front Tires Blue 2 per kit for Tile pools Pa Front Tires with Super Super Humps Blue 2 per kit for BIG obstacles 2X4XPC 896584000 679 2 7 Wheel Bearing HEEE a 8 Steering Slide Assembly R Timea Tal 9 Turbine Hub and Vane Kit hub 6 vanes 896584000 365 npa al 896584000 457 Soret L E S N A lt N o 90 SRE a D y qt f PN Bypass Valve Replacement Kit Valve Hose D L 18 Cone 2X14X 896584000 952 ae CC RCCL CCCCCCCCCCCCCCCCCCCECCRCCC 22 Leader Hose 21 L 23 Vacuum Hose 228 2 Heder Hoge ___ x ea 2 896584000 389 CZ 2 Wheel Hose Pack Wheel Lower Body NEXT GEN 96584000 792B 2 X 25 8 I LeaderHose 3 RO niversal PoolCleaner Float 27 28 29 X Hose Pack 9 vacuum hose 1 leader hose 9 Vacuum Hoses 33 ft total length PoolCleaner Keeper 2X 4XIPC 89
8. e like a valley NOTE The large elliptical end of the vanes is placed into the turbine round m WG ODP While the POOLCLEANER is running take it by the leader hose so that the POOLCLEANER is just below the water KEEP THE CLEANER BELOW THE WATER LEVEL or else it will suck aif Now count the number of revolutions made per minute by the RIGHT FRONT WHEEL by using the hump raised knob as your marker lt should be between 11 and 14 RPM TIRES The tires must be replaced when they are wom down to the tread wear indicators Note if you cant see them you are wom past them Please note in order to replace back tires you will first have to remove and only then can you take the tires off the wheel hub m ee R i e D N 2 O C a 3 D J O 3 lt O 3 D 2 D D wear marks www thepoolcleaner com Tel 707 566 0400 To Change the Turbine Hub of the PoolCleaner 1 Remove the two front wheels 2 Remove shroud with Phillips 3 self tapping screws 4 Remove steering slide assembly with shaft and 2 springs Front Left The machine is marked R and L on side wall TECOU 5 Remove 1 4 S S shaft from left to right 6 Remove turbine hub and replace with new turbine hub using a smaller shaft or Philips screw driver and vanes Make sure vanes point forward Smaller than 14 otherwise the hole will be destroyed 7 Insert shaft from right to left first throu
9. eigh the cleaner and two that the more hoses you add there more suction is lost to the head Max lengths of hose you can add depends on the suction of the system The 4 Wheel has a cam that has only three cut outs so that the unit goes straight longer in order to cover a larger pool What happens if you use the wrong cleaner in the wrong pool If say you place a 4 Wheel unit into a small pool like a swim spa the 4 Wheel will never have enough leverage to climb the walls so it will go to a wall and stay there with the wheels turning until the steering finally comes in and pulls it away If you place a 2 Wheel into a huge pool and you add a whole bunch of hoses to compensate the cleaner will not cover the whole pool it will favour either the shallow end or the deep end SOLUTION Often if they have a 2 Wheel but need more straight run you can replace the 2 Wheel Cam 896584000 235 with a 4 Wheel Cam 896584000 242 You can make that 2 Wheel go straight longer but you cant really add weight so if they have added a whole bunch of hoses it won t have enough power even with a 4 Wheel Cam Poolvergnuegen PoolCleaner Troubleshooting Cleaner function CHECK To check the function of the cleaner you can take it with the sticker facing away from you Turn the right front wheel forward This action tells you many things Whether there is an obstruction if something is worn or broken pies o aL wy ae IWAN BU ope 1 Rotate the right fron
10. em When pump shuts off air goes path of least resistance and pops out the hose Fix air leak DO NOT OVER TIGHTEN Wheel hubs are wom please replace The floatis may be in the wrong position or missing The hose is foo short x The retum fittings may be pushing the PoolCleaner hoses away Check wheel RPM Wrong side of vane in the turbine hub Large eliptical side should be in turbine Turbine hub possibly wom ALWAYS TURN OFF THE SYSTEM BEFORE PERFORMING ANY REPAIRS POOLCLEANER OBSTRUCTION ny Nia TW wN l aN TS N H Z OXN AAS nt ANN AN E 1 Rotate the right front wheel forward the grill is the froni If it wont move there is an obstruction 2 Remove the three screws that hold the Shroud Top Cover 3 Remove the Shroud 4 Remove the turbine cover wiggle it up and off 5 Visually inspect the cleaner Remove any debris found in the turbine reduction gears wheel hubs etc If you remove the turbine vanes blades please be sure to replace them corectly see below Replace the turbine cover and repeat step one before placing the shroud back on drop 3 screws into slots and secure TURBINE VANES BLADES The turbine vanes have to be placed in the turbine hub a certain larger elliptical direction We use the following mnemonic The turbine vanes are like a wave breaking on the grill In the front of the unit the vanes are convex like a mountain in the back they are concav
11. gh the turbine hub then through the 2 gears and then through the cam all the way into the left side body Flush with the outside of the left side Remove the elastic band 9 Place upper body assembly back on lower body TT lll Tup T 8 Insert steering slide assembly with two springs and shaft Make sure it bottoms out and does NOT push the drive gear assembly out Bearing to be flush with outside of right lower body E tii 10 CHECK THE FREE SPINNING AND FREE ROTATING OF GEARS VANES AND DRIVE GEAR ASSEMBLY By rotating Front drive gear shaft forward ii TiN TTT TTT TTT 12 Replace the 2 wheel assemblies Make sure the shoulder bolt is hand tight CHECK THE FREE SPINNING AND FREE ROTATING OF GEARS VANES AND DRIVE GEAR ASSEMBLY BY ROTATING THE RIGHT FRONT WHEEL FORWARD 2 WHEEL POOLCLEANER First Generation older 2 Wheel PoolCleaner 896584000 013 2 Item nps l Top Shroud Screw Kit 3 Screws per Kit Turbine Vane Kit 6 per kit suction 6a Front Tires with Super Humps Blue 2 per kit for concrete 6b Front Tires with Hump Blue 2 per kit for vinyl and fiberglass a Front Tires with Super Super Humps Blue 2 per kit for BIG mo ea obstacles 2X4XIPC 896584000 679 198 8 Steering Slide Assembly _ __ 2X4X2XE 4XLE PC 896584000 136 9 Turbine Hub and Vane Kit hub 6 vanes a 896584000 457 R 2 B 5 aY 20 Water Gate Su
12. on in the Either in the turbine vanes or the gearing Clear PoolCleaner the obstruction there could be something in the turbine chamber or something stuck in the wheel hub Turbine vanes could be worn Replace turbine vanes THE RIGHT WHEEL SKIPS WHEN ROTATED BY HAND There is a problem in the PoolCleaner Wheel hub 896584000 051 and or right drive gear 896584000 112 worn or damaged Poolvergnuegen PoolCleaner Troubleshooting THE LOOPS IN THE HOSES WONT COME OUT The hoses must have been stored in a coiled Lay them straight in the sunlight If that doesn t position work replace that section of hose Next time store them straight You can get a PoolCleaner Keeper to solve this problem Dirt in the swivel cone Swivel on the head of the Although the swivel is self cleaning there may be cleaner excessive debris Remove any debris It is helpful to place the swivel under a running tap while twisting to clean Leaf Canister in wrong place If using a leaf canister it may be in the wrong place or not floating Leader hose is kinked If the cleaner was put on the deck with the hoses attached to it then the leader hose may have a kink in it THE POOLCLEANER TURNS IN CIRCLES IT WONT GO STRAIGHT AT ALL There is a problem in the PoolCleaner Wheel hub 896584000 051 and or large drive gear 896584000 457 and or steering slide 896584000 136 and or right drive gear 896584000 112 worn or damaged THE PO
13. oolCleaner itself Low wheel RPM insufficient flow Obstruction in the PoolCleaner itself Wheel hub or right drive gear wom damaged The hoses have been stored in a coiled position Lay them Straight in the sunlight Clean swivel on cleaner head by running it under a tap fusing a leatcanister it may be in wrong place or not floating x Wheel hub and or large drive gear and or steering slide assembly and or right drive gear are wom or damaged x The hose is foo short The floatis may be in the wrong position Should be 22 24 from cleaner head The Hose Cone Swivel on the turbine cover may be dirty x The retum fittings may be pushing the PoolCleaner hoses away Point them down The PoolCleaner climbs the wall too much or climbs out The PoolCleaner won t climb the wall see also moves too slow above When the pump tums off the hoses pop out of the skimmer or suction inlet another symptom of air is a cleaner floating Wheels are wobbly The PoolCleaner falls on its side and takes too long to recover Turbine vanes blades pop out of turbine The tire treads and skirts may be wom down Too much suction or flow x You are not using the Bypass Valve if hook up is in skimmer Auto skim plate vac plate needs adjustment x Too little suction or flow Float may be in the wrong position x Make sure hose cone is properly placed into inlet por watergate x Air in syst
14. r Kit 2X 4XN 2XLE 4XLE 896584000 204 Top Shroud Kit shroud 3 screws 2X4X 896584000 181 A Turbine Vane Kit 6 per kit suction 5 Wheel Hub Assemb SC 2X AX PC 896584000 051B Pg Front Tires with Super Humps Blue 2 per kit for we aa concrete 2X4XPC 896584000 143 Pa Front Tires with Hump Blue 2 per kit for vinyl and me Pees fiberglass 2X4XPC 896584000 075 Solid Front Tires Blue 2 per kit for Tile pools p Front Tires with Super Super Humps Blue 2 per kit for es o BIG obstacles 2N4X PC 896584000 679 8 SteeringSlideAssembly 2X4X2XE 4XLE PC 896584000 136 __ 9 Turbine Hub and Vane Kit hub 6 vanes 2X4X2XLE 4XLE_ __ 896584000 365 896584000 259 Skirt Kit B 4 per kit 2 2 for back of 4 wheel OTS snap Back Skirts Pag Solid Back Tires Blue 2 per kit for Tile pools No w CCEC C CCRC CCC CECE 21b Hump 4X XP 896584000 372 G eater 211 vumi 228 nA a 25 4WheelLowerBody 4X ______________ 896584000 808B een 40 ft total length 28 29 PoolCleaner Keeper 2N 4X PC 896584000 501 Wheel Clip 2X 4X PC 896584000 983
15. rd motion Poolvergnuegen PoolCleaner Troubleshooting THE POOLCLEANER DOES NOT MOVE Cleaner moving too slow Check Wheel RPM The pump may be turned off or on low speed Make sure the pump is ON The three way valve may be in the wrong position If you have a designated suction port divert suction away from your skimmers or main drains to the suction port If you are using the skimmer divert suction away from the main drain to the skimmer The system may be dirty The filter may be dirty and or the skimmer baskets over packed with debris The pump may not be primed Make sure the pump is primed You may have a suction leak Check for leaks in the system Bubbles in the returning water Fix the leak Usually O ring on pump lid water level too low or plumbing leak use shaving cream trick There could be a problem or obstruction Clean and backwash the filter clean the pump somewhere in the system basket make sure the vacuum hose is free from debris and leaks check if pump impeller is blocked see pump manual impeller blockage is common in areas with pine needles Obstruction in the PoolCleaner itself To determine if there is an obstruction take the cleaner out of the pool hold it in your hand with the sticker facing AWAY from you now turn the right front wheel forward right is where your right hand is If the cleaner moves smoothly you don t have an obstruction check the system its not the cleaner If it wont move
16. st point from attachment See manual The float may be in the wrong position Adjust float to be 24 60 cm from the gray cuff Return fittings pushing cleaner Return fittings are not pointed down Point them down Unit doesn t have enough suction Check Wheel RPM and adjust accordingly TURBINE VANES BLADES POP OUT OF TURBINE Vanes in the wrong way Wrong side of vane in the turbine hub Large elliptical side should be in turbine Turbine Hub worn Replace turbine PROBLEM The PoolCleaner does not move The PoolCleaner moves too slow see also does not move above The right wheel will not tum when rotated by hand looking from behind The right wheel skips teeth when rotated forward by hand looking from behind The loops in the hoses won t come out The PoolCleaner tums in circles it wont go straight at all The PoolCleaner does not clean the entire pool SOLUTION Check wheel RPM Obstruction in the PoolCleaner itself If there was an obstruction make sure vanes are replaced correctly The pump may be tumed off or on low speed The pump may not be primed Check for leaks in the system symptoms bubbles from the retums Possible other problem or obstruction in the system Pump impeller blocked x Filter needs backwashing Clean pump basket skirnmers Turbine vanes blades in wrong direction and or wrong side Problem or obstruction in the system Obstruction in the P
17. t wheel forward the grill is the front If it wont move there is an obstruction 2 Remove tne three screws that hold the Shroud Top Cover 3 Remove the Shroud 4 Remove the turbine cover wiggle it up and off 5 Visually inspect the cleaner Remove any debris found in the turbine reduction gears wheel hubs etc If you remove the turbine vanes blades please be sure to replace them correctly see below Replace the turbine cover and repeat step one before placing the shroud back on drop 3 screws into slots and secure If the unit has something stuck in it you will not be able to turn the right front wheel forward It will be stuck If you can turn it but it ratchets then something is worn or broken Possible parts that need to be inspected are the wheel hub 896584000 051 gear shaft into the wheel hubs right drive 896584000 112 and steering slide 896584000 136 large drive gear 896584000 457 If the right wheel spins freely the wheel hub 896584000 051 is super duper worn If the right wheel is stuck then there is an obstruction that needs to be cleared See above figure for details Note One should never turn the left front because depending on where it is in the cycle on the cam the left wheel will either turn forward cycle steering slide is on the outside diameter of the cam ratchet backward cycle and steering slide is in one of the cut outs of the cam or spin freely limbo and the steering slide is between forward and backwa
18. u multiply by 2 for the actual RPMS If they say 14 or whatever they are typically lying So we explain that we can t help them unless they actually do it They are usually surprised that we caught them and will then actually count the RPMS with us on the phone and it is always something super low 2 Wheel PoolCleaner vs 4 Wheel PoolCleaner when to use which one We typically use this example to illustrate which cleaner An easy way to determine if you need a 2 Wheel Suction PoolCleaner or a 4 Wheel Suction PoolCleaner is to imagine a 40 ft long pool If the suction port or skimmer is half way most newer pools approx 20 ft from one end then the 2 Wheel Model will be the right one If however the suction port is all the way at one end AND you have a very deep end diving pools the 4 Wheel PoolCleaner would be better suited for your pool The best way to describe it is that the 4 Wheel model can drag more hose The 2 Wheel unit comes with about 10 meters 9 vacuum and one leader hose 33 ft of hose You can safely add two max 3 lengths of hoses to it and then the hoses will outweigh the cleaner and pull it back The 2 Wheel has a steering cam program that makes it turn 5 times in a cycle So it turns more often to cover an average sized pool The 4 Wheel unit comes with about 12 meters 11 vacuum and one leader 40 ft of hose You can add quite a few lengths to it but at some point there will be two problems One that the hoses will outw

Poolvergnuegen PoolCleaner Troubleshooting. 1 RPMS

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