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TROUBLESHOOTING LIQUID & POWDER
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1. being practiced Sanitize disinfect entire salon not just tools implements Keep salon clean sanitary disinfected CNDE 2 POTENTIAL CAUSES MIX RATIO Breaking the System Not using products within one system APPLICATION Improper Containers Possible contamination and unbalanced chemistry POSSIBLE SOLUTIONS Only use CND sculpting powders with CND sculpting liquids Use Dappen Dish with cover e Keeps dust and filings out of product Use fresh product monomer in the Dappen Dish Always clean Dish between every client PROBLEM LIFTING POTENTIAL CAUSES APPLICATION Product Contamination Alters product chemistry and affects product performance POSSIBLE SOLUTIONS Use dedicated brush and store properly Clean brush in monomer only and do not condition Clean Dappen Dish between each client Remove gum from new brushes APPLICATION Product Applied Too Thinly Too little product to create a strong structure Apply more product near stress areas Wrap product under edges to form a clamp APPLICATION Weak Supporting Structure Can t build a strong house on a weak foundation Avoid over filing and thinning the natural nail e Heavy handed filing coarse abrasives and electric files APPLICATION Nipping Nipping destroys the nail plate and can lead to onycholyosis Never nip Thin enhancement in PREP for rebalance
2. ATIO amp SALON ENVIRONMENT Seasonal Changes Changes in temperatures and humidity affect mix ratio and product performance Recalibrate mix ratio for each season Use SolarOil year round to plasticize all nail enhancements Avoid temperature extremes or sudden changes CNDE os 9 36 dO P10 Ob POTENTIAL CAUSES MIX RATIO Incorrect Mix Ratio Too Wet Dry Incorrect mix ratio can cause air or vapor to become trapped or make tiny bubbles become large and visiblenot condition POSSIBLE SOLUTIONS Avoid using product too wet resulting in excessive shrinking e Product shrinkage enlarges existing bubbles e Makes tiny invisible bubbles grow in size Shrinkage may cause product to pull away from nail especially the apex of the thumb e Large lifted area in center of the plate Avoid using product too dry e Powder holds air and entraps it e Initially product is much thicker and holds bubbles APPLICATION Wet Primer Solvents in primer become trapped in enhancement and may vaporize causing bubbles Never apply product on wet primer APPLICATION Incorrect Brush Technique Brushes can whip and or transfer air bubbles into the product Press and smooth to remove trapped air bubbles Press brushes to bottom of Dappen Dish to flush air from hairs APPLICATION amp SALON ENVIRONMENT Excessive Heat During application heat can create evaporatio
3. IX RATIO Free Edge Separation Lifting can be caused by improper application and client maintenance Proper and regular rebalances Use correct mix ratio and recalibrate ratio each season Use SolarOil to keep enhancement plasticized Avoid nippers and heavy abrasives that can harm enhancements Only use CND sculpting powders with CND sculpting liquids SALON ENVIRONMENT Contaminated Salon Universal cleaning is not being practiced Disinfect entire salon not just tools implements Keep salon clean and disinfected PREPARATION APPLICATION amp MIX RATIO Use Of OTC Remedies Placebos Topical treatments are ineffective against nail infections Usually clear up on their own after 6 8 weeks e Refer client to a dermatologist if not healing 9 30 2007 CND Inc All rights reserved Art Rev 07 07 PROBLEM BURNING ITCHING THROBBING REDNESS OR IRRITATION POTENTIAL CAUSES POSSIBLE SOLUTIONS MIX RATIO Incorrect Mix Ratio Too Wet Dry Tissue has been irritated or sensitized Use correct mix ratio 1 5 to 1 liquid to powder e Over filing nail plate increases risks Avoid excessive use or highly concentrated primer Never swab or touch soft tissue with monomer Never use monomer without polymer Never touch the face with hands that are contaminated with monomer or filings Avoid using allergic sensitizing ingredient formaldehyde e Also may cause the hy
4. MIX RATIO Mix Ratio Wet or Dry Alters the chemistry that negatively affects enhancement properties Avoid using products too wet e Shrinkage causes product to pull away from nail e Reduces toughness by disrupting the balance between strength and flexibility Avoid using products too dry e Creates a lack of cohesion internal adhesion e Enhancement contains too little monomer to properly hold the structure together 9 34 2007 CND Inc All rights reserved Art Rev 07 07 POTENTIAL CAUSES PREPARATION Improper P R E P Contaminated nail plates block proper adhesion APPLICATION Soft Tissue Contact nail plate with adhesion blocking oils Can contaminate brush and POSSIBLE SOLUTIONS Properly cleanse nail plate before application e Remove adhesion blocking oils and surface moisture Practice proper steps of P R E P Avoid using excess or concentrated primer that can cause brittleness and service breakdown Never touch cuticle or other soft tissue e Leave tiny free margin 1 16 inch APPLICATION Improper Product Contact with the surface of the nail plate and or tip Insufficient product contact Press and smooth to reduce bubbles increase contact and improve adhesion APPLICATION amp MIX RATIO Breaking the System and negatively affects product chemistry Alters the chemical balance Only use CND sculpting powders with CND sculpting liquids MIX R
5. TROUBLESHOOTING LIQUID amp POWDER PROBLEM CRACKING POTENTIAL CAUSES POSSIBLE SOLUTIONS MIX RATIO Incorrect Mix Ratio Too Wet Dry Alters product chemistry that negatively affects enhancement properties Avoid using product too wet e Shrinkage causes internal stress and weakness e Weakens by disrupting the balance between strength and flexibility Avoid using product too dry e Creates a lack of cohesion internal adhesion and lowers strength e Enhancement contains too little monomer to properly hold the structure together e Disrupts balance between strength and flexibility APPLICATION Over Filing the Natural Nail Plate Can t build a strong house on a weak foundation Avoid over filing and thinning the natural nail e Heavy handed filing coarse abrasives and electric files APPLICATION amp MIX RATIO Brush Too Large Overly large brushes hold too much liquid and can throw off mix ratio Use Sculptor or Ultra Sculptor Use correct mix ratio 1 5 to 1 with both brushes APPLICATION Product Contamination Alters product chemistry and affects product performance Use dedicated brush and store properly Clean brush in monomer only and don t condition Clean Dappen Dish between each client Remove gum from new brushes MIX RATIO Mix Ratio Wet or Dry Bubbles can form and create internal weakness Use correct mix ratio e Too dry air holds onto po
6. dity affect evaporation rates POTENTIAL CAUSES APPLICATION Trauma Onycholysis Broken tissue invites pathogens to invade PROBLEM FUNGAL INFECTIONS Recalibrate mix ratio for each season POSSIBLE SOLUTIONS Determine proper nail length Shorten and pamper onycholytic nail e Keep onycholytic nails clean and dry e Stay out of soil gardens and avoid housework without gloves Avoid use of formaldehyde containing nail hardeners e Formaldehyde can cause onycholysis Prevent abrasive burns e Caused by over buffing heavy abrasives or electric files Do not use too small of a tip PREPARATION Improper Manicure Damage to nails sa gaskets Cuticle and hyponychium have been damaged Never use electric files heavy abrasives or overly aggressive buffing on the nail plate PREPARATION Contaminated Tools Inadequate disinfecting techniques Properly disinfect implements every time Scrub with soap and warm water Ten minute full immersion no alcohol swiping spray EPA registered disinfectant Disinfectant should be bactericidal fungicidal and virucidal SALON ENVIRONMENT Contaminated Salon Universal cleaning is not being practiced Sanitize disinfect entire salon not just tools implements Keep salon clean sanitary disinfected 9 32 2007 CND Inc All rights reserved Art Rev 07 07 POTENTIAL CAUSES APPLICATION amp MIX RATIO Breaking t
7. e oils food and moisture both essential to bacterial growth Prevent nail plate recontamination after cleansing e Fixing hair in the bathroom after cleansing nails e Touching face clothing etc at the table e Too much time between cleansing and application Reapply ScrubFresh if nails are recontaminated Practice proper steps of PREP e Never wait more than 30 minutes between PREP and application Prevent contamination of plate before application Properly disinfect all tools implements CNDE 2 POTENTIAL CAUSES POSSIBLE SOLUTIONS PREPARATION Contaminated Files Tools Inadequate disinfecting techniques each season Properly disinfect implements every time Scrub with soap and warm water Ten minute full immersion no alcohol swiping or spray EPA registered disinfectant Disinfectant should be bactericidal fungicidal and virucidal PREPARATION APPLICATION amp MIX RATIO Lifting Allows bacteria under the enhancement Prevent even tiny lifted areas especially near cuticle or free edge Educate clients about facts and myths Never allow or encourage clients to make repairs Use correct mix ratio and proper application to prevent lifting PREPARATION Nipping Nippers can cause lifting and allow infections to occur areas especially near cuticle or free edge Never use a nipper Learn proper rebalancing techniques PREPARATION APPLICATION amp M
8. esh monomer APPLICATION Product Applied Too Thinly Product applied thinly in combination with rapid evaporation creates frosting throughout the coating Follow all recommendations to reduce frosting or go thicker near cuticle if environmental conditions can t be controlled SALON ENVIRONMENT Seasonal Changes Changes in temperature and humidity affect evaporation rates APPLICATION Breaking the System Not using products within one system Recalibrate mix ratio for each season Only use CND sculpting powders with CND sculpting liquids CNDE 2
9. he System Not using products within one system POSSIBLE SOLUTIONS Only use CND sculpting powders with CND sculpting liquids MIXED RATIO amp SALON ENVIRONMENT Seasonal Changes Changes in temperature and humidity affect evaporation rates POTENTIAL CAUSES APPLICATION Trauma Onycholysis Broken tissue invites pathogens to invade PROBLEM FUNGAL INFECTIONS Recalibrate mix ratio for each season POSSIBLE SOLUTIONS Determine proper nail length Shorten and pamper onycholytic nail e Keep onycholytic nails clean and dry e Stay out of soil gardens and avoid housework without gloves Avoid use of formaldehyde containing nail hardeners e Formaldehyde can cause onycholysis Prevent abrasive burns e Caused by over buffing heavy abrasives or electric files Do not use too small of a tip PREPARATION Improper Manicure Damage to nails sa gaskets Cuticle and hyponychium have been damaged Never use electric files heavy abrasives or overly aggressive buffing on the nail plate PREPARATION Contaminated Tools Inadequate disinfecting techniques Properly disinfect implements every time Scrub with soap and warm water Ten minute full immersion no alcohol swiping spray EPA registered disinfectant Disinfectant should be bactericidal fungicidal and virucidal SALON ENVIRONMENT Contaminated Salon Universal cleaning is not
10. n Avoid common causes of excessive heat e Blow dryers e Salon too warm e High wattage lamps and halogens Vapors can become trapped and form bubbles APPLICATION Improper Product Contact Insufficient product contact with the surface of the nail plate and or tip leads to adhesion loss Press and smooth to reduce bubbles and increase contact MIXED RATION amp SALON ENVIRONMENT Seasonal Changes Changes in temperature and humidity affect mix ratio and evaporation rates Recalibrate mix ratio for each season 2007 CND Inc All rights reserved Art Rev 07 07 PROBLEM FROSTING POTENTIAL CAUSES SALON ENVIRONMENT Warm or Cold Drafts Rapid evaporation caused by drafts and excessive heat POSSIBLE SOLUTIONS Remove or block all sources of drafts e Move away from open doors and windows e Hang false ceiling tile below vent e Eliminate fans and blowers e Use proper exhausts SALON ENVIRONMENT Lighting Improper lighting may cause frosting Use no higher than a 60 watt fluorescent tube or true color No halogen MIX RATIO Incorrect Mix Ratio Mix ratio is also important to avoid this condition Use proper mix ratio e Too dry too much powder on the surface Too wet encourages rapid evaporation e Wrong brush may create wet mix ratio PREPARATION Improper Containers Old monomer in open container Use Dappen Dish and cover fill with fr
11. ponychium to remain firmly attached to the underside of the free edge forming a painful pterigium APPLICATION Physical Abuse to Nail Beds Nerve endings in nail bed are traumatized Avoid over filing Remove only oils that cause shine not layers of the natural nail plate during PREP Do not use heavy handed filing or buffing Use 180 grit abrasives or higher Never use an electric file on the natural nail plate Avoid excessive use or overly concentrated primer Sculpt with the brush not the file No nipping Use great caution while removing enhancements APPLICATION Chemical Abuse to Nail Beds Excessive primer use Avoid excessive use or highly concentrated primer Over filing nail plate increase risks MIX RATIO amp APPLICATION Excessive Shrinkage Caused by Too Wet a Mix Ratio Too much shrinkage places excessive pressure on the nail bed Use product at correct mix ratio e 1 5 to 1 liquid to powder e Recalibrate mix ratio daily Use of incorrect powder Use CND sculpting powders only APPLICATION Improper Tip Sizing Tip size is too smal e Use correct sizes CNDE s POTENTIAL CAUSES APPLICATION amp MIX RATIO Breaking the System Not using products within one system POSSIBLE SOLUTIONS Only use CND sculpting powders with CND sculpting liquids MIXED RATIO amp SALON ENVIRONMENT Seasonal Changes Changes in temperature and humi
12. wder and makes product bubble e Too wet excessive product shrinkage enlarges bubbles that may otherwise have gone unnoticed press and smooth to prevent and remove bubbles APPLICATION amp MIX RATIO Breaking the System Alters the chemical balance and negatively affects product chemistry Only use CND sculpting powders with CND sculpting liquids 9 28 2007 CND Inc All rights reserved Art Rev 07 07 POTENTIAL CAUSES POSSIBLE SOLUTIONS APPLICATION amp SALON Recalibrate mix ratio for each ENVIRONMENT season Seasonal Changes Use SolarOil year round to i plasticize the enhancement Changes in temperature i andhumidity affect mix ratio Avoid temperature extremes or and product performance sudden changes PREPARATION Never use a nipper or too coarse Nipping Electric Filing abrasives Heavy Abrasives Trauma to the enhancement leads to cracking Use of electric files can create Using these tools may cause 7 excessive force which may cause future cracking problems cracking PROBLEM GREEN BACTERIAL INFECTIONS ALMOST ALWAYS ON THE SURFACE OF THE NAIL PLATE EXTREMELY COMMON ON FINGERNAILS EXTREMELY RARE ON TOENAILS POTENTIAL CAUSES POSSIBLE SOLUTIONS PREPARATION Prevent bacterial contamination Improper Preparation of plate before application Bacterial contamination Properly cleanse nail plate of nail plate and or tools before application each season e Remov
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