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Operating Instructions (English)

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1. SD memory card 1939456KB 1967232KB rem_ Jorg Delete J Download J Close The message window will be displayed to ask if it is OK to start download 40 Operating Instructions 7 Playback of images on the SD memory card 2 Select the image to be downloaded and then click the OK button Download of moving picture in the selected time range will start Proceed Image saved at the clicked time and date will be downloaded Note When the Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the Cancel button will be saved on the PC Downloading of the associated video data will be started Before downloading images designate the destination directory in advance page 69 When the Cancel button is clicked after the download is started it may take time to cancel the download e Video data are saved in the files of approx 2 MB When the file size of video data is more than 2 MB two or more files will be downloaded It is possible to play back video data saved on the PC using such applications as QuickTime Player or Windows Media Player However we are not liable for performance relating to these applications Depending on the status of the SD memory card QuickTime Player or Windows Media Player video data cannot be played back The supported operating system is Windows 7
2. sccccceeeesssseeeeeeeeeeeeeseeeeseeeeeesseceeeeseeeeeeeeneeess 18 2 2 Monitor images on a mobile terminal ccceeeeeeeeeeee eee eeeeeeeeeneeeeeeeeeeeeeeesseeeeeeeeeeeeennees 21 3 Record images on the SD memory card manually sseeeeeeeees 27 4 Action at an alarm occurrence eccceeeee eee eeeeeeeeeeeeeeeeeeeaeeeeeeeeeeneneees 29 4 1 Alarm type icesecceccasantunchacntuataninitcnneticanntaussiues cules tnduaaheduuddduasdniaduduevein tapeiecaumeseadsuwddintiunidluests 29 4 2 Action at an alarm occurrence cicisccssisceccsccienneceesccorsvecdeuerssncecsrsntenctinesssceucecsccstuevcecssuetens 29 5 Transmit images onto an FTP server ccccceeeeeeeeeeeeeeeeeeeeeeseeeeeeesenes 31 5 1 Transmit an alarm image at an alarm occurrence Alarm image RE ALAS PRIS SION sa stioe senpnatsbawnaned enaaieadinsicidusicasncitauemnsuabadmanindaun ddcs a aa ea huideaeusbaxuabGuashauaiiiederatianslfuanes 31 5 2 Transmit images at a designated interval or period FTP periodic image REARS IMIS SION Ee E A A T A E 31 5 3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function cece eee eee eeeeeeeeeeeeeseeneeeneeseeeeeeeeeeeeeeeeeeenense 32 6 Display the log list snnaaasnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnnm nennum nnna 33 7 Playback of images on the SD memory card ceeeeeeeeeeeeeeeeeeeeeees 37 7 1 About the playback page svccccccii
3. Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank Note e Refer to the network administrator for further information about the available host names Access interval Select the interval to access the Dynamic DNS Update service server to check the IP address and the host name from the following 10min 20min 30min 40min 50min 1h 6h 24h Default 24h Operating Instructions 189 17 Configuring the network settings Network 17 4 6 When using Dynamic DNS Update DHCP Network SNMP FTP img trans DDNS Dynamic DNS Update DHCP Host name Enter the host name to be used for the Dynamic DNS Update service Available number of characters 3 250 characters Enter in the form of host name domain name e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen e Default None blank Note e Refer to the network administrator for further information about the available host names 17 5 Configure the settings relating to SNMP SNMP Click the SNMP tab on the Network page page 43 page 45 The settings relating to SNMP can be configured on this page It is possible to check the status of the camera by connecting to the SNMP manager When using the SNMP function contact the network administrator Network FTP img trans
4. 1280x960 Quality 1 5 Normal x VGA Quality 1 5 Normal QVGA Quality 1 5 Normal JPEG 76 Configure the settings such as Refresh interval JPEG Image capture size and Image quality on this section Refer to page 78 and page 84 for further information about the settings relating to H 264 or MPEG 4 images Live page Initial display Configure the settings relating to the JPEG images displayed on the Live page Refresh interval JPEG Select an interval to refresh the displayed JPEG image from the following E gt AD 0 1fps 0 2fps 0 33fps 0 5fps 1fps 2fps 3fps 5fps 6fps 10fps 12fps 15fps 30fps e Default 5fps CED 0 1fps 0 2fps 0 33fps 0 5fps 1fps 2fps 3fps 5fps 6fps 10fps 12fps 15fps 30fps e Default 10fps Note e When On is selected for H 264 transmission or MPEG 4 transmission the refresh interval may be longer than the set value when any value with an asterisk on the right is selected Image capture size Select the image capture size to display the JPEG image on the Live page for the first time When 4 3 is selected for Aspect ratio QVGA VGA 1280x960 When 4 3 VGA is selected for Aspect ratio EID CED QVGA VGA 1280x960 When 4 3 800x600 is selected for Aspect ratio ED GD QVGA 800x600 1280x960 When 16
5. e Default 1s SD memory card information Remaining capacity Total capacity and remaining capacity of the SD memory card will be displayed Depending on the status of the SD memory card the size indications will differ as follows Indication Description KB KB No SD memory card is inserted Failed to obtain available capacity due to error etc SRREEEESKB KB The SD memory card is unformatted or locked etc Note When Off is selected for Overwrite and the available size of the SD memory card has reached 0 KB images will not be saved on the SD memory card When the notification function is on a notification mail will be sent to the registered addresses when the SD memory card becomes full page 141 page 143 Format To format the SD memory card click the Execute button IMPORTANT Before formatting the SD memory card it is necessary to select Use for SD memory card on the SD memory card tab of the Basic page page 54 and Off for FTP periodic image transmission on the FTP img trans tab of the Network page page 191 Use the SD memory card after formatting it using the SD memory card tab If using the SD memory card that has not been formatted on the SD memory card tab the following functions may not work correctly Save obtain images that failed to transmit to the FTP server using the FTP periodic image
6. 20 25 30 gt 10 5 3 0 3 5 10 15 Default 0 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Note D D When using an inner cover WV Q157 or an accessory of optional mount bracket upper side of images will be hidden become black when the tilt angle of the camera is almost level When 5 is selected for Tilt Angle on the setup menu upper half of images will be hidden In this case images will also be washed out depending on the object when On is selected for AGC on the setup menu page 99 Se e If 20 25 or 30 is selected the area hidden by the camera housing may increase when the tilt angle of the camera is almost level ED e If 10 or 15 is selected auto mode stops To restart auto mode start auto mode again e If 10 or 15 is selected when the camera reaches the tilting angle of 90 the camera pans or tilts at high speed to the reverse direction In this way it is possible to control the camera while displaying images in proper orientation Pan tilt flip function Pan tilt flip lt gt lt gt Select the pan tilt flip setting from the following On When the camera reaches the panning or tilting end during manual operation the camera pans or tilts at high speed to the reverse direction In this way it is possib
7. Aspect ratio Select the aspect ratio It is impossible to activate VGA and 800x600 simultaneously Select VGA or 800x600 when the aspect ratio is 4 3 4 3 SD e 4 3 VGA E gt gt 4 3 800x600 ED eD e 16 9 Default 4 3 B 4 3 VGA ED eD Note e When 4 3 800x600 or 16 9 is selected MPEG 4 transmission is unavailable e The other i PRO series products do not support the aspect ratio of 16 9 unless otherwise stated As of August 2011 e When selecting 4 3 800x600 or 16 9 for Aspect ratio H 264 is automatically set for Video encoding format Image adjustment functions are activated for the angle of view in the aspect ratio of 4 3 even while 16 9 is being selected for Aspect ratio When setting the mask area for the back light compensation BLC function it is recommended to configure the setting after selecting 4 3 for Aspect ratio EA BE lt a gt gt Operating Instructions 75 11 Configure the settings relating to images and audio Image Audio 11 2 Configure the settings relating to JPEG images JPEG H 264 or JPEG MPEG 4 Click the JPEG H 264 tab or JPEG MPEG 4 tab on the Image Audio page page 43 page 45 JPEG Live page Initial display Refresh interval JPEG Image capture size 1280x960 Image quality Quality 1 f Image quality setting
8. Passive mode error Log out failed Failed to change the directory User name or password isn t correct The FTP server settings may be incorrect Check if the FTP settings are configured correctly The settings relating to the indicated item may be incorrect Check if the FTP settings are configured correctly Operating Instructions 205 20 About the displayed system log Category Indication Description Internal error Undefined error An error occurred in the FTP function Check if the FTP settings are configured correctly Error indications relating to Viewnetcam com Category Indication Description Viewnetcam com server error Failed to resolve the Viewnetcam com server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Connection error No response from the Viewnetcam com server File transfer error The Viewnetcam com server may be down Ask the network administrator Internal error Undefined error An error relating to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server error Failed to
9. System log Upgrade Status Default reset Viewnetcam com Server Status Personal Camera URL UPnP Port number HT TP Status Port number HT TPS Status Router global address Self check Hardwaret Hardware2 Hardware information Status Viewnetcam com Server The URL of the Viewnetcam com service server will be displayed e Status The registration status for the Viewnetcam com will be displayed e Personal Camera URL The URL of the camera registered for Viewnetcam com will be displayed UPnP e Port number HTTP Port number HTTPS The port number that is set for UPnP port forwarding will be displayed e Status The port forwarding status will be displayed e Router global address The global address of router will be displayed Self check The self check result of the hardware will be displayed Hardware information Information such as how many times the camera has been panning tilting Note e Refer to the Readme file on the provided CD ROM for further information about the contents of the displayed statuses relating to the Viewnetcam com service the UPnP function or the self check Or refer to our website http panasonic net pss security support info html for further information about the supported software 202 Operating Instructions 19 Maintenance of the camera Maintenance 19 4 Reset the settings Reboot the camera Default reset Click the De
10. 10min 20min 30min 40min 50min 1h e Default 1h 17 4 3 Procedure to register information for the Viewnetcam com service 1 Select Viewnetcam com for DDNS and click the Set button A URL is displayed in Your Account Link If a URL is not displayed in Your Account Link confirm the camera s network settings and Internet connection then click Set again 2 Click the URL displayed in Your Account Link Network FTP img trans DDNS Viewnetcarn com Camera URL Rito eects The registration window for Viewnetcam com will be displayed in a newly opened window When the registration window is not displayed check that the PC is being connected to the Internet and click the reload button of the browser 3 Register the information for Viewnetcam com by following the instructions of the wizard When the message The new camera is successfully registered to Viewnetcam com is displayed close the registration window The URL setat the time of registration can be used for camera access However this URL is unavailable when accessing the camera from the PC connected to the same network LAN Network FTP img trans DDNS Camera URL e When the registration for the Viewnetcam com service is completed the URL of the camera registered for Personal Camera URL It may take up to about 30 minutes until the URL of the registered camera is validated Tocancel t
11. Close button Click this button to close the log list window Operating Instructions 7 Playback of images on the SD memory card 7 Playback of images on the SD memory card When clicking a time and date listed on the log list window the Live page will turn to the Playback page When images associated with the clicked time and date are on the SD memory card the first image of them will be displayed IMPORTANT This function is available only when JPEG is selected for Recording format of the SD memory card When H 264 is selected the Playback page will not be displayed However images can be downloaded Refer to page 40 for descriptions of how to operate Refresh interval of images may become slow during playback or download When many images are saved on the SD memory card it may take time to display images on the Playback page Even when the size of the images saved on the SD memory card is QVGA 800x600 or 1280x960 the images will be played back in VGA size on the playback page When 16 9 is selected for the Aspect ratio images will be displayed in an image capture size of 640x360 even 320x180 or 1280x720 is selected Therefore images may look coarse on the Playback window When playing images by selecting an FTP error log on the log list images may not be played in order of images recorded on the SD memory card if they have bee
12. File name on the FTP img trans tab of the Network page will be used for the file name of the image saved on the SD memory card Image saving interval Number of images to be saved Image saving interval When Alarm input or Manual is selected for Save trigger select an interval frame rate of saving images on the SD memory card from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps e Default 1fps Image saving interval Number of images to be saved Number of images to be saved Select a number of alarm images to be saved on the SD memory card from the following 10pics 20pics 30pics 50pics 100pics 200pics 300pics 500pics 1000pics 2000pics 3000pics e Default 100pics Note e When H 264 is selected for Recording format Pre alarm and Post alarm can be set on H 264 recording of Alarm tab e Number of images to be saved can be configured only when Alarm input is selected for Save trigger Image capture size When Manual is selected for Save trigger and JPEG is selected for Recording format select the image capture size of the images to be saved on the SD memory card from the following When 4 3 is selected for Aspect ratio QVGA VGA 1280x960 When 4 3 VGA is selected for Aspect ratio EID GD QVGA VGA 1280x960 When 4 3 800x600 is selected for Aspect ratio Sp Gap QVGA 800x600
13. MPEG 4 2 86 MPEG 4 transmission Select On or Off to determine whether or not to transmit MPEG 4 images e On Transmits MPEG 4 images Off Does not transmit MPEG 4 images e Default On IMPORTANT e When 4 3 800x600 or 16 9 is selected for Aspect ratio MPEG 4 transmission is unavailable e When H 264 is selected for Recording format MPEG 4 transmission is unavailable Note e When On is selected for MPEG 4 transmission in MPEG 4 1 or MPEG 4 2 displaying of MPEG 4 images or JPEG images on the Live page will be available e When On is selected for MPEG 4 transmission in MPEG 4 1 and MPEG 4 2 MPEG 4 images are viewable using other devices with each setting When On is selected for MPEG 4 transmission in MPEG 4 1 or MPEG 4 2 the transmission interval of JPEG images may be longer Internet mode over HTTP Select On when transmitting MPEG 4 images via the Internet It is possible to transmit MPEG 4 images without changing the broadband router settings configured for JPEG image transmission On MPEG 4 images and audio will be transmitted using the HTTP port Refer to page 163 for further information about the HTTP port number settings Off MPEG 4 images and audio will be transmitted using the UDP port Default Off Note When On is selected only Unicast port AUTO
14. Recording format is changed between JPEG and H 264 format the SD memory card page 59 e Due to the difference in file formats the indication of remaining capacity of the SD memory card differs between the cases when JPEG is selected and when H 264 is selected for Recording format When H 264 is selected for Recording format the following settings in H 264 recording Image capture size Frame rate Max bit rate Image quality and Refresh interval will be read from the settings in H 264 2 When 2s 3s 4s or Ss is selected for Refresh interval of H 264 2 Refresh interval for H 264 recording will be set to 1s after changing Recording format to H 264 When the setting value of Recording format is changed to H 264 the setting value of Save logs on the Log tab page 69 of the Basic page will automatically be changed Operating Instructions 55 10 Configure the basic settings of the camera Basic e When H 264 is selected for Recording format alarm images are saved in accordance with the settings of Pre alarm and Post alarm recording duration on the Alarm tab of the Alarm page e When H 264 is selected for Recording format the name of the saved file will be given automatically Common Remaining capacity not
15. Click the Network tab on the Network page gt page 43 page 45 The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page The HTTPS settings will be configured in the following procedure Generation of the CRT key SSL encryption key When using the self signed certificate When using the server certificate y Y Generation of the self signed certificate Generation of CSR Certificate Signing Request Y Application for the approval by CA i Certificate Authority Issue of the server certificate Le See ee oe eee eee eee Installation of the server certificate HTTPS CRT key generate Generate Information ficate CA Certificate CA Certificate install Information HTTPS port Configuration of the connection protocol Access to the cameras using the HTTPS protocol Execute e a Generation of the CRT key SSL encryption key gt page 169 Generation of the self signed certificate page 170 Generation of CSR Certificate Signing Request gt page 172 Installation of the server certificate gt page 173 Configuration of the connection protocol page 174 168 Operating Instructions 17 Configuring the network settings Network Note To use the server certificate you need to apply for the approval
16. Community Location Contact Community Enter the community name to be monitored Available number of characters 0 32 characters e Default None blank IMPORTANT When using the SNMP function it is necessary to enter the community name When no community name is entered the SNMP function will not work System name Enter a system name to be used to manage the camera with the SNMP function 190 Operating Instructions 17 Configuring the network settings Network e Available number of characters 0 32 characters e Default None blank Location Enter the name of the location where the camera is installed e Available number of characters 0 32 characters e Default None blank Contact Enter the mail address or the phone number of the SNMP manager e Available number of characters 0 255 characters e Default None blank 17 6 Configure the settings relating to the FTP periodic image transmission FTP img trans Click the FTP img trans tab on the Network page page 43 page 45 The settings relating to the periodic transmission of images to an FTP server can be configured on this page To transmit images to an FTP server periodically it is necessary to configure the settings of the FTP server in advance page 156 Refer to page 193 for descriptions of how to configure schedules of image transmission IMPORTANT e Depending on the network line speed or the network tra
17. Log button List button will become available only when On is selected for Save logs on the setup menu page 69 When this button is clicked the log list will be displayed and images saved on the SD memory card can be played Refer to page 33 for further information about the log list and for how to play images on the SD memory card Operating Instructions 11 1 Monitor images on a PC 12 Zoom buttons mO Click this button to adjust the zoom ratio to the Wide side x1 Click this button to set the zoom ratio to x1 0 uO Click this button to adjust the zoom ratio to the Tele side Focus buttons Autos Click this button to adjust the focus automatically Near J Click this button to adjust the focus to the Near side e Ean Click this button to adjust the focus to the Far side Note e When shooting the following place or the following subjects focus may not be adjusted automatically Adjust the focus manually Shiny or strongly reflective subject Subject through the glass with dew or smudge Two subjects whose distances from the camera are different Less contrast subject e g white wall Horizontal striped subject such as a window blind Inclined subject Dark subject Auto mode Select an operation from the pull down menu and click the Start button The selected operation will start Click the Stop button
18. Manual O Synchronization with NTP server N po 1 65535 Time zone GMT Greenwich Mean Time Dublin Edinburgh Lisbon London Time adjustment Select the time adjustment method from the following Time adjusted by the selected method will be used as the standard time of the camera e Manual Time set on the Basic tab on the Basic page will be used as the standard time of the camera Synchronization with NTP server Time automatically adjusted by synchronizing with the NTP server will be used as the standard time of the camera e Default Manual NTP server address setting When Synchronization with NTP server is selected for Time adjustment select the method of how to obtain the NTP server address from the following Auto Obtains the NTP server address from the DHCP server e Manual The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT When obtaining the NTP server address from the DHCP server it is necessary to select DHCP or Auto for Network Settings on the Network tab of the Network page page 160 NTP server address When Manual is selected for NTP server address setting enter the IP address or the host name of the NTP server e Available number of characters 1 128 characters e Available characters Alphanumeric characters the colon the period the underscore _ and the
19. Refer to the network administrator for further information about the MSS in the network line e Default Unlimited 1460byte Operating Instructions 163 17 Configuring the network settings Network UPnP This camera support UPnP Universal Plug and Play By using the UPnP function it becomes possible to configure the following automatically Configuration of the port forwarding function of the router However a router supporting UPnP is required This configuration is useful when accessing the camera via the Internet or from a cellular phone mobile terminal e Automatic refreshment of the shortcut to the camera that is created on the My Network Places folder Network folder when using Windows Vista or Windows 7 of the PC even when the IP address of the camera changes Auto port forwarding Select On or Off to determine whether or not to use the port forwarding function of the router To use the port forwarding function the router in use must support UPnP and the UPnP must be enabled e Default Off Note e Due to port forwarding the port number may sometimes be changed When the number is changed it is necessary to change the port numbers registered in the PC and recorders etc e The UPnP function is available when the camera is connected to the IPv4 network IPv 6 is not supported e Tocheck if auto port forwarding is properly configured click the Status tab on the Maintenance page and c
20. Screen in the control panel and then click the Advanced button Change the DPI setting as necessary Operating Instructions 219 22 Directory structure of drive B 22 Directory structure of drive B 220 S i T 7 Eee ALARM 00000000 LOCAL 00000000 10010112 01 File name 01 m 10010112 02 t 10010112 01 File name 01 m 10010112 02 PULL lt Destination where images are to be saved by the SD memory recording function of Panasonic network disk recorder I LOG lt Destination where log files are to be saved for the system administration M_ALARM 10000001 M_LOCAL 10000001 Operating Instructions 10000501 Notes Operating Instructions 221 Notes 222 Operating Instructions Notes Operating Instructions 223 For U S and Canada Panasonic System Networks Company of America Unit of Panasonic Corporation of North America www panasonic com business For customer support call 1 800 528 6747 Three Panasonic Way Secaucus New Jersey 07094 U S A Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries Panasonic Corporation http panasonic net I
21. The screens used in these operating instructions show the case of WV SW396 P model About notations The following notations are used when describing the functions limited for specified models The functions without the notations are supported by all models EE The functions with this notation are available when using the model WV SW396 E The functions with this notation are available when using the model WV SW395 ELD The functions with this notation are available when using the model WV SC386 EE The functions with this notation are available when using the model WV SC385 ELD The functions with this notation are available when using the model WV SC384 Trademarks and registered trademarks e Microsoft Windows Windows Vista Windows Media Internet Explorer ActiveX and DirectX are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries e Microsoft product screen shot s reprinted with permission from Microsoft Corporation e iPad iPhone iPod touch and QuickTime are trademarks of Apple Inc registered in the U S and other countries e SDHC Logo is a trademark of SD 3C LLC All other trademarks identified herein are the property of their respective owners Abbreviations 2 The following abbreviations are used in these operating instructions Microsoft Windows 7 is described as Windows 7 Microsoft Windows Vista is described as Windows Vista Micros
22. e Even when 16 9 is selected for Aspect ratio the multi screen is displayed in 4 3 Operating Instructions 13 Configure the alarm settings Alarm 13 Configure the alarm settings Alarm The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence the VMD area settings and the alarm occurrence notification can be configured on this page The Alarm page has 3 tabs the Alarm tab the VMD area tab and the Notification tab 13 1 Configure the settings relating to the alarm action Alarm Click the Alarm tab on the Alarm page page 43 page 45 The settings relating to the alarm can be configured in this section Refer to page 133 and page 136 for further information about the settings relating to the alarm images and the alarm output terminal VMD area Notification Alarm Terminal 1 Se m Auto track alarm Auto track setting gt gt Command alarm Onginating pp number 1 65535 Alarm Terminal 1 Determine how to use terminal 1 e Off Not used e Alarm input Receives alarms e Black amp white input Receives the black amp white switchover input When the input is set to On the black amp white mode is activated CED CED e Default Off Terminal 2 Determine how to use terminal 2 e Off Not used e Alarm input Receives alarms e Alarm output Alarm output will be carried out according to the settings for Alarm out
23. is clicked In the same manner as above click the Set button below field when completing the setting items in field 46 Operating Instructions 9 Display the setup menu from a PC 9 3 About the setup menu window Wis W386 WV SW396 Aspect ratio 4 3 VGA 1280x960 VGA QVGA Setup menu Basic JPEG HET SCEN Live page Initial display Alarm Refresh interval JPEG Advanced func image capture size 1280x960 User mng Image quality Quality 1 v Server Image quality setting 4 Network 1280x960 Quality 1 5 Normal bg Quality 2 8 Schedule tide Quality1 5Normal Quality2 8 4 Quality 1 5Normal Quality2 8 Maintenance lity lity Video encoding format Setup button Display the Setup page Live button Display the Live page Basic button Displays the Basic page The basic settings such as time and date and camera title and the settings relating to the SD memory card can be configured on the Basic page page 49 Image Audio button Displays the Image Audio page The settings relating to image quality image capture size and camera actions of JPEG H 264 or MPEG 4 camera images can be configured on the Image Audio page gt page 75 Multi screen button Displays the Multi screen page The cameras from which images are to be displayed on a multi screen can be registered on the Multi screen page gt p
24. H 264 MPEG 4 transmission the transmission interval may be longer than the set value when any value with an asterisk on the right is selected Image capture size Select the image capture size from the following This setting is validated only when JPEG is selected for Stream type When 4 3 is selected for Aspect ratio E QVGA VGA 1280x960 When 4 3 VGA is selected for Aspect ratio EID CED QVGA VGA 1280x960 When 4 3 800x600 is selected for Aspect ratio CGD EC QVGA 800x600 1280x960 When 16 9 is selected for Aspect ratio 320x180 640x360 1280x720 e Default 1280x960 154 Operating Instructions 16 Configure the settings of the servers Server 16 Configure the settings of the servers Server The settings relating to the mail server the FTP server and the NTP server can be configured on this page The Server page has 3 tabs the Mail tab the FTP tab and the NTP tab 16 1 Configure the settings relating to the mail server Mail Click the Mail tab on the Server page page 43 page 45 The settings relating to the mail server used to send the alarm mail can be configured on this page IMPORTANT e When a terminal that receives e mails is not compatible with UTF 8 encode it is impossible to receive alarm mails correctly SMTP server address port OP server address Authentication Sender s mail address
25. Image quality 2 AUX Close Recon SD Log so List WV SW396 zoom Auto mode Focus Start 2 Click the SD button The SD recording window will open Record on the SD memory card om OTi Law Brightness Norm Preset 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will light red page 10 while images are being recorded on the SD memory card The save interval frame rate can be configured on the SD memory card tab of the Basic page gt page 54 or P Click the Stop button to stop saving images on the SD memory card Click the Close button to close the window Operating Instructions 27 3 Record images on the SD memory card manually Note e Image data saved on Drive B can be obtained by executing Access img on the SD memory card tab and logging in from the user authentication window page 61 The destination directory to which data are to be saved is a fixed directory on Drive B Refer to the Directory structure of drive B gt page 220 e When the Start button is clicked immediately after the Stop button is clicked saving of images may not start In this case click the Start button again 28 Operating Instructions 4 Action at an alarm occurrence 4 Action at an alarm occurrence The alarm action camera action at an alarm occurrence will be performed when the following alarms occu
26. Not use e Default Not use Operating Instructions 135 13 Configure the alarm settings Alarm Post alarm recording duration Set the duration to save image data on the SD memory card after an alarm occurrence 10s 20s 30s 40s 50s 60s 120s 180s 240s 300s Default 30s The actual recording time may sometimes be longer than the duration selected for this setting Recording memory size per an alarm The capacity of the SD memory card used to record video data upon an alarm occurrence The actual capacity may be different IMPORTANT e To record H 264 data it is required to select Use for SD memory card on the SD memory card tab In addition it is required to select H 264 for Recording format gt page 54 13 5 Configure the settings relating to the alarm output terminal Alarm Click the Alarm tab on the Alarm page page 43 page 45 The settings relating to the alarm output terminal can be configured in this section Alarm output terminal setup Alarm output trigger Alarm output type Trigger output Open Pulse width s 1 120s Alarm output terminal setup 136 Alarm output trigger Select On or Off to determine whether or not to output the alarm signals to the alarm output terminal when an alarm is detected e Default Off Alarm output type Select Latch or Pulse for the alarm output terminal at an alarm occurrence e Latch
27. Select the communication mode used for audio data transmission reception between the camera and the PC from the following Off Does not receive transmit audio between the camera and the PC Therefore the settings and controls relating to audio will be invalidated Mic input The PC receives audio data from the camera Audio can be heard with images on the PC Images and audio will not be synchronized Audio output Audio data from the PC will be transmitted to the camera Audio can be heard from the speaker connected to the camera Interactive Half duplex Both reception and transmission are available However audio data cannot simultaneously be transmitted and received Interactive Full duplex Both reception and transmission are simultaneously available Default Off Note e Howling may be generated depending on usage conditions If howling is generated prevent sound generated by the PC from entering the PC microphone e When Multicast is selected for Transmission type on the JPEG H 264 or JPEG MPEG 4 tab of the Image Audio page audio transmission will become unavailable while monitoring H 264 or MPEG 4 images To transmit audio from a PC to the camera click the JPEG button on the Live page Audio encoding format Select the audio encoding format from G 726 and G 711 Default G 726 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Note
28. Setup menu Basic Image Abdlo Multi screen Alarm Advanced func User mng Server Network Schedule Maintenance 3 Click the divided areas to be masked The clicked areas will be masked and will become white To cancel masking click the area again WV SW396 tai pr in 7 lt iin ee a a Network Schedule a Maintenance 4 Click the End button after completing masking areas The borders on the image displayed on the Image Position tab will disappear Operating Instructions 107 11 Configure the settings relating to images and audio Image Audio IMPORTANT e When 16 9 is selected for the aspect ratio of JPEG H 264 the image will be displayed clipped from the image of 4 3 Therefore even when 16 9 is set the brightness of the masked area will affect the image It is recommended that the aspect ratio should be once set to 4 3 before masking m A Image in the aspect ratio of 4 3 B B Areas where the image is not displayed when 16 9 is selected for the aspect ratio C Image in the aspect ratio of 16 9 Being cut out from the aspect ratio of 4 3 Note e When the Reset button is clicked masking for all the masked areas will be canceled 11 6 4 Configure the settings relating to the preset positions Preset position setup menu Click the Setup gt gt button of Preset position on the Image Position tab of the I
29. or Indoor scene is selected for Light control mode this setting is available Super Dynamic function When there is wide variation between the illumination of light and dark areas of the location being monitored the camera adjusts the lens iris in accordance with the brighter areas This causes loss of detail in darker areas Conversely adjusting the lens brightness for the darker areas causes the brighter areas to become washed out Super Dynamic digitally combines an image that is set up for a clear view of the brighter areas with an image that is set up for a clear view of the darker areas creating a final image that preserves overall detail A B A Subject in the dark area is hard to notice B Subject in the bright area is washed out C Creates a clearer image by digitally combining images Face SD With the Face SD setting if a person s face is dark and difficult to see by combining the face detection and Super Dynamic functions the area with the face in the image can be corrected to become brighter and easier to see Select On or Off to determine whether or not to interact with the Super Dynamic function e On The interactive control with face detection will work Operating Instructions 97 11 Configure the settings relating to images and audio Image Audio 98 e Off The interactive control with face detection will not work Default Off Note When Off is selecte
30. p Ip A DNS server Internet Provider Viewnetcam com service server Remote site Global address is changed The contracted provider allocates a global address to the router or the camera The global address is not static but dynamic ee viewnetcam com and the current global address is automatically registered If you are enrolled in Viewnetcam com the unique domain name example viewnetcam com will be allocated The Viewnetcam com service server automatically manages the domain name of camera and the global address of router or camera when a camera automatically notifies the service server of the global address Current global address is automatically registered via viewnetcam com The Viewnetcam com service server registers the global address and the domain name of router or camera in the DNS server 186 Operating Instructions 17 Configuring the network settings Network Global address is obtained via the URL domain name By entering the URL including the domain name on the web browser when accessing the camera via the Internet the DNS server identifies the registered global address of router or camera Access using the current global address The identified global address is used for accessing the router or camera to monitor images Note e Refer to the contracted provider whether the current IP address is static or not
31. 00 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the camera address or host name 64 characters Country Enter the country name Omission is OK 2 characters Country code State Enter the state name Omission is OK 128 characters Locality Enter the locality name Omission is OK 128 characters Organization Enter the organization name Omission is OK 64 characters 170 Operating Instructions 17 Configuring the network settings Network Item Description Available number of characters Organizational Enter the unit name of the organization 64 characters Unit Omission is OK CRT key Displays the key size and generation time amp date of the current key Note e The available characters for Common Name State Locality Organization Organizational Unit are 0 9 A Z a z and the following marks Peat e When the camera is connected to the Internet enter the address name or host name to access via the Internet for Common Name In this case the security alert window will be displayed each time the camera is locally accessed even if the security certificate is installed e When entering the IPv6 address for Common Name put the address in brackets Example 2001 db8 10 3 Click the OK button after entering the items Th
32. 000 2 250 2 500 62 Operating Instructions 10 Configure the basic settings of the camera Basic Image capture size 1280x720 Capacity of SD mage quality memory card 0 Super fine 1 Fine 2 3 4 32 GB 76 800 102 400 128 000 140 800 166 400 16 GB 38 400 51 200 64 000 70 400 83 200 8 GB 19 200 25 600 32 000 35 200 41 600 4 GB 9 600 12 800 16 000 17 600 20 800 2 GB 4 800 6 400 8 000 8 800 10 400 1 GB 2 400 3 200 4 000 4 400 5 200 512 MB 1 200 1 600 2 000 2 200 2 600 256 MB 600 800 1 000 1 100 1 300 Capacity of SD Image quality memory card 5 Normal 6 7 8 9 Low 32 GB 230 400 294 400 358 400 384 000 409 600 16 GB 115 200 147 200 179 200 192 000 204 800 8 GB 57 600 73 600 89 600 96 000 102 400 4 GB 28 800 36 800 44 800 48 000 51 200 2 GB 14 400 18 400 22 400 24 000 25 600 1GB 7 200 9 200 11 200 12 000 12 800 512 MB 3 600 4 600 5 600 6 000 6 400 256 MB 1 800 2 300 2 800 3 000 3 200 Operating Instructions 63 64 10 Configure the basic settings of the camera Basic Image capture size 800x600 ECP p gt Capacity of SD Image quality memory cand 0 Super fine 1 Fine 2 3 4 32 GB 102 400 160 000 192 000 243 200 281 600 16 GB 51 200 80 000 96 000 121 600 140 800 8 GB 25 600 40 000 48 000 60 800 70 400 4 GB 12 800 20 000 24 000 3
33. 100s Image capture size Image compression rate upon alarm detection Image quality upon alarm detection Camera action on alarm Terminal alarm 1 Select an action to be taken when a terminal alarm 1 is detected from the following Off Does not take any action even when a terminal alarm 1 is detected 1 64 SED GEL When the registered preset position is selected the camera will move to the selected preset position when a terminal alarm 1 is detected Auto track ELD When a terminal alarm 1 is detected the camera will start the auto tracking 1 256 GEE If a previously registered preset position is selected when a terminal alarm 1 is detected the camera will move to that position Auto track EE When a terminal alarm 1 is detected the camera will start the auto tracking Patrol 1 GEL When a terminal alarm 1 is detected the camera will start the patrol If Patrol 1 is not registered it is not displayed on the screen Default Off Terminal alarm 2 Select an action to be taken when a terminal alarm 2 is detected from the following Off Does not take any action even when a terminal alarm 2 is detected 1 64 SEED GED When the registered preset position is selected the camera will move to the selected preset position when a terminal alarm 2 is detected Auto track GEE When a terminal alarm 2 is detected the camera will start the auto tracking 1 256 GEE If a previously registered preset position is selected when a t
34. 1280x960 When 16 9 is selected for Aspect ratio 320x180 640x360 1280x720 e Default VGA Note When FTP error is selected for Save trigger images will be saved with the image capture size selected on the FTP img trans tab of the Network page When H 264 is selected for Recording format select the image capture size for H 264 recording Image capture size on the SD memory card tab e When Alarm input is selected for Save trigger images will be saved with the image capture size selected on the Alarm tab of the Alarm page Operating Instructions 57 10 Configure the basic settings of the camera Basic H 264 recording 58 This setting is available only when H 264 is selected for Recording format of the SD memory card When the second Set button on the Setup page is clicked the settings for H 264 recording will be displayed on the bottom of the tab Image capture size Select the image capture size from the following When 4 3 is selected for Aspect ratio QVGA VGA When 4 3 VGA is selected for Aspect ratio EID GD QVGA VGA 1280x960 When 4 3 800x600 is selected for Aspect ratio Sp Gap QVGA 800x600 1280x960 When 16 9 is selected for Aspect ratio 320x180 640x360 320x180 640x360 1280x720 SEP GD e Default VGA Recording priority Select Con
35. 14 users are concurrently accessing the access limit message will be displayed for users who subsequently attempt to access When Multicast is selected for Transmission type of H 264 or MPEG 4 only the first user who accessed to monitor H 264 or MPEG 4 images will be included in the maximum number The second and subsequent users who are monitoring H 264 or MPEG 4 images will not be included in the maximum number e When On is selected for H 264 transmission or MPEG 4 transmission page 80 page 86 H 264 or MPEG 4 images will be displayed When Off is selected a JPEG image will be displayed It is possible to display a JPEG image even when On is selected for H 264 transmission or MPEG 4 transmission In this case the refresh interval of JPEG images will be limited to 15 fps E and 5 fps D D The refresh interval may become longer depending on a network environment PC performance photographic subject access traffic etc lt Refresh interval of JPEG images gt 8 Operating Instructions 1 Monitor images on a PC When On is selected for H 264 transmission or MPEG 4 transmission gt max 10 fps 1280x960 1280x720 800x600 max 15 fps Other image capture sizes EID E max 5 fps When Off is selected for H 264 transmission or MPEG 4 transmission max 30 fps Operating Instructions 9 1 Mon itor im
36. 284 Cam Function Image Position Aspect ratio 43 VGA gt 12801960 VGA QVGA Setup menu Basic Multi screen Alarm Advanced func User mng Server Network Schedule Maintenance Menu buttons Setup page 1 Click the desired button in the frame on the left of the window to display the respective setup menu When there are tabs at the top of the Setup page displayed in the frame on the right of the window click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After completing each setting item click the Set button to apply them IMPORTANT e When there are two or more Set and Execute buttons on the page click the respective button to the edited setting item lt Example gt JPEGI H 264 Cam Function Image Position Aspect ratio 4 3 VGA 1280x960 VGA QVGA JPEG Live page Initial display Refresh interval JPEG Sfps Image capture size 1280x960 Image quality Quality 1 v Image quality setting 1280x960 Quality 1 5 Normal Qualiy2 8 Quality 4 5 Normal Quality2 8 Quality 1 5 Normal Quality 2 8 Operating Instructions 45 9 Display the setup menu from a PC When completing the setting items in field click the Set button below field The edited settings in field will not be applied unless the Set button below field
37. 9 is selected for Aspect ratio 320x180 640x360 1280x720 Operating Instructions 11 Configure the settings relating to images and audio Image Audio e Default 1280x960 Image quality Select the image quality of JPEG images displayed initially on the Live page e Default Quality1 Image quality setting Select two types of image quality of JPEG images for each image capture size 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low e Default Quality1 5 Normal Quality2 8 The setting for Quality1 is activated for FTP periodic image transmission files attached to alarm mails and SD memory recording Operating Instructions 77 11 Configure the settings relating to images and audio Image Audio 11 3 Configure the settings relating to H 264 images JPEG H 264 Click the JPEG H 264 tab on the Image Audio page page 43 page 45 JPEG H 264 tab will be displayed when H 264 is selected for Video encoding format 78 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Configure the settings relating to H 264 image such as Max bit rate per client Image capture size Image quality etc in this section Refer to page 84 and page 76 for the settings relating to MPEG 4 images and JPEG images respectively OMPEG 4 Oon 1280x960 v Frame rate Frame rate 30fps Nv it rate per client Image
38. Advanced func page The Advanced func page has 2 tabs the XML notification tab and the Face detection tab 14 1 Configure the settings relating to the XML notification XML notification Click the XML notification tab on the Advanced func page The settings relating to the XML notification can be configured in this section The XML notification notifies the server of information related to areas such as auto tracking F or face detection in XML format XML notification Face detection XML notification XML notification Oon Q 3 Notification data Face data Auto track data Destination 1 Notification data f Off Face data Auto track data Notification interval A XML notification Oon S Face data Auto track data iff Notification data f Destination 2 Face data Auto track data Notification interval Destination setting for XML notification Destination 1 Destination 2 __ set__ D eee __ Ss Sh T set 146 Operating Instructions 14 Configure the setting relating to the image recognition Advanced func XML notification XML notification Select On or Off to determine whether or not to notify face detection information using XML Default Off Notification data Select the type of data notification Select one of the following e Face data EED Off Detection info Original Detection info Advanced Defau
39. Configure the alarm settings Alarm scceeeeeeeeeeeeeeeeeeeeeeeeeeees 129 13 1 Configure the settings relating to the alarm action Alarm ceeeeeeeeees 129 13 2 Configure the settings relating to the camera action on alarm occurrence Alarm cenana aaae eaaa aeaa a aaaea aeaea Aaaa aE A aAa 130 13 2 1 Configure the settings relating to Preset per sender Preset per sender setup menu WV SW396 WV SC386 vccictscisectnatcedcecnnias taastieuceictduddtdeadivenstldinaibaensucnecivdtitucadedenixeds 132 13 3 Configure the settings relating to the alarm image Alarm 2 0sseeee 133 13 4 Configure the settings relating to H 264 recording Alarm ccceeeeeeeeeeeeeeeeees 135 13 5 Configure the settings relating to the alarm output terminal Alarm 136 13 6 Change the AUX name Alarm 22 cceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeaaeeeeeseeeeeeeeeeeeees 137 13 7 Configure the VMD settings VMD area cccccceteeeeeeeeeeeeeeeeneeeeeeeeeneeeeeeneeeeeeeeeeenees 137 13 8 Configuration of the settings relating to the mail notification Notification 141 13 9 Configure the settings relating to Panasonic alarm protocol Notification 143 14 Configure the setting relating to the image recognition Advanced tune peer ema Mie emer A ea teres rece nm a EAE E 146 14 1 Configure the settings relating to the XML notification XML
40. SMTP server address Enter the IP address or the host name of the SMTP server used to send e mails e Available number of characters 1 128 characters e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen SMTP port Enter the port number to which e mails are sent Available port number 1 65535 e Default 25 The following port numbers are unavailable since they are already in use 20 21 23 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 POP server address When POP before SMTP is selected for Type enter the IP address or the host name of the POP server e Available number of characters 1 128 characters e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Operating Instructions 155 16 Configure the settings of the servers Server IMPORTANT e When entering the host name for SMTP server address or POP server address it is necessary to configure the DNS settings on the Network tab of the Network page page 160 Authentication e Type Select the authentication method to send e mails from the following None It is not necessary to clear any authentication to send e mails POP before SMTP It is necessary to first clear the POP server authentication to use the SMTP server to send e mails SMTP It is necessary to c
41. Self signed Certificate Deleted e Deletion of the self signed certificate is complete Certificate Signing Request e Generation of the CSR Certificate Signing Generated Request is complete CA Certificate Installed e Installation of the server certificate is complete CA Certificate Deleted e Deletion of the server certificate is complete Previous CRT key Applied e Previous CRT key is applied CRT key Generated e Generation of the CRT key is complete Log indications relating to login Category Indication Description Login User name or IP address e The login user name will be displayed when On is selected for User auth The IP address of the PC currently accessing to the camera will be displayed when On is selected for Host auth Operating Instructions 207 20 About the displayed system log Error indications relating to Panasonic alarm protocol notification Category Indication Description error Panasonic alarm protocol notification Failed to find destination of notification The IP address of the destination of notification may be incorrect Check if the IP address of the destination of notification is configured correctly The destination of notification may be down Ask the network administrator Cannot resolve notification addresses from DNS The DNS server settings may be incorrect Check if the DNS set
42. The other i PRO series products do not support G 711 unless otherwise stated As of August 2011 e G 711 is available only when Mic input is selected for Audio transmission reception Audio bit rate Select 16kbps or 32kbps for the audio bit rate used to transmit receive audio data e Default 32kbps Note e When selecting a smaller value for Bandwidth control bit rate page 160 while putting a priority on the JPEG H 264 MPEG 4 image transmission select 16kbps for Audio bit rate e Audio bit rate is unavailable when G 711 is selected for Audio encoding format Mic input volume Camera to PC Select a volume level on the PC to hear audio transmitted from the camera e Mic High The volume level will become high This setting will be applied when audio is input to the camera using a microphone e Mic Middle The volume level will become middle This setting will be applied when audio is input to the camera using a microphone e Mic Low The volume level will become low This setting will be applied when audio is input to the camera using a microphone Line High The volume level will become high This setting will be applied when audio is input to the camera using the Line input e Line Middle The volume level will become middle This setting will be applied when audio is input to the camera using the Line input e Line Low The volume level will become low This sett
43. allow or forbid the FTP access to camera e Default Forbid Bandwidth control bit rate Select the total bit rate for data transmission from the following Unlimited 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 2048kbps 4096kbps 8192kbps e Default Unlimited Note e When selecting 64kbps select Off for Audio transmission reception on the Audio tab page 124 Select 128kbps or a faster rate to carry out the live transmission of JPEG images and the FTP periodic image transmission simultaneously e When Bandwidth control bit rate is set low taking a picture using the snap shot button may not function depending on the use environment In this case select QVGA for Image capture size of JPEG on the JPEG H 264 or JPEG MPEG 4 tab or set Image quality setting of JPEG lower Easy IP Setup accommodate period Select 20min or Unlimited to determine how long the network setting operation using the Panasonic IP Setting Software can be allowed 20min The camera information display and the network setting operation using the Panasonic IP Setting Software are allowed for 20 minutes since the camera starts up Unlimited The camera information display and the network setting operation using the Panasonic IP Setting Software are allowed without time limitation e Default 20min Note e Refer to the network administrato
44. and the issue of server certificate by CA Either of the self signed certificate or the server certificate is available If both of them are installed the server certificate will be used prior to the self signed certificate 17 2 1 Generation of the CRT key SSL encryption key IMPORTANT When the self signed certificate or server certificate is valid it is impossible to generate the CRT key When the server certification is used the available key size varies depending on the Caches the available key size in advance To generate the CRT key it may take about 1 minute when the key size is 1024 bit and about 2 minutes when the key size is 2048 bit Do not operate the web browser until the generation of CRT key is complete While the CRT key is being generated the refresh interval and line speed may be lower 1 Click the Execute button of CRT key generate The CRT key generate dialog box will be displayed Current CRT key R modified Not g mis CRT key generate 1024bit 2048bit Generating a CRT key takes about 2 minutes 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server certificate follow the requests from the CA about the RSA key size 3 Click the Execute button The generation of CRT key will be started When the generation is finished the key size and generation Note time amp
45. been changed Erh ii et ti Lene Preset Press the button to display the buttons used to select the preset position on the screen Camera images are displayed of the registered preset camera directions according to the preset numbers selected from the buttons Operating Instructions 25 2 Monitor images on a cellular phone mobile terminal AUX control Press the button to display the buttons used to operate the AUX output on the screen The AUX output terminals can be controlled with the and buttons This function is only displayed when Terminal 3 is set to AUX output on the settings menu Page 129 Note e When the HTTP port number is changed from 80 enter http IP address colon port number cam in the address box of the browser e When using the DDNS function access to http Host name registered in the DDNS server colon port number cam e When HTTPS is set in HTTPS Connection on the Network tab of the Network page enter the following httos IP address colon port number cam or https Host name registered in the DDNS server colon port number cam When the authentication window is displayed enter the user name of an administrator or user and password Depending on the mobile terminal in use password entry may be required each time the screen is switched e It is impossible to transmit receive audio using
46. certificate trust lists and certificate revocation lists from your disk to a certificate store A certificate which is issued by a certification authority is a confirmation of your identity and contains information used to protect data or to establish secure network connections A certificate store is the system area where certificates are kept To continue dick Next os 6 Select Place all certificates in the following store and click Browse Certificate Store Certificate stores are system areas where certificates are kept Windows can automatically select a certificate store or you can specify a location for the certificate C Automatically select the certificate store based on the type of certificate Place all certificates in the following store Certificate store Learn more about certificate stores Operating Instructions 179 17 Configuring the network settings Network 7 Select Trusted Root Certificate Authorities and click OK Select the certificate store you want to use Lad Lintrocted Certificates 8 Click Next Certificate Import Wizard Certificate Store Certificate stores are system areas where certificates are kept Windows can automatically select a certificate store or you can specify a location for the certificate gt Automatically select the certificate store based on the type of certificate Certificate store Trus
47. certification file and click the Open button Then click the Execute button The server certification will be installed Note The host name registered in the installed server certificate will be displayed on CA Certificate Information Depending on the status of the server certificate the following are displayed Indication Description Invalid The server certification is not installed Common name of the server certificate The server certificate has already been installed and validated Expired The server certification has already expired Operating Instructions 173 17 Configuring the network settings Network e When the Confirm button is clicked the registered information of the installed server certificate will be displayed in the CA Certificate Confirm dialog box Only Organizational Unit will be displayed with an asterisk CA Certificate Confirm State Locality e When the Delete button is clicked the installed server certificate will be deleted e When HTTPS is selected for Connection it is impossible to delete the server certificate e To change or update the server certificate perform step 1 and 2 IMPORTANT e Before deleting the valid server certificate security certificate confirm that there is a backup file on the PC or another media The backup file will be required when installing the server certificate again e When
48. date of the generated key will be displayed on Current CRT key To change or update the generated CRT key perform step 1 to 3 The CRT key self signed certificate and server certification are valid in a set When the CRT key is changed it is necessary to re generate the self signed certificate or re apply for the server certificate When the CRT key is updated the log of the previous CRT key is saved When the History button of Current CRT key on the CRT key generate dialog box is clicked the Previous CRT key dialog box will be displayed and it is possible to check the key size and generation time amp date of the previous Operating Instructions 169 17 Configuring the network settings Network key When the Apply button is clicked on the Previous CRT key dialog box it is possible to replace the current CRT key with the previous one Previous CRT key e 2048bit History M 2010 01 01 12 00 00 Close 17 2 2 Generation of the self signed certificate security certificate IMPORTANT Ifthe CRT key is not generated it is impossible to generate the self signed certificate 1 Click the Execute button of Self signed Certificate Generate The Self signed Certificate Generate dialog box will be displayed f signed Certificate Mu m M Common Name Country State Locality Organization Organizational Unit 2048bit a anan PENEN 2010 01 01 12 00
49. displayed in a newly opened window gt page 115 Command alarm Select On or Off to determine whether or not to receive the command alarm The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras When On is selected alarm actions will be performed between multiple cameras Default Off Originating port number Select a port number to be used to receive the command alarm e Available range 1 65535 Default 8181 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 443 554 995 10669 10670 59000 61000 13 2 Configure the settings relating to the camera action on alarm occurrence Alarm 130 Click the Alarm tab on the Alarm page gt page 43 page 45 Operating Instructions 13 Configure the alarm settings Alarm The settings relating to the camera action at an alarm occurrence can be configured in this section Refer to pages 129 133 and 136 for further information about the settings relating to the alarm the alarm image and the alarm output terminal Camera action on alarm Terminal alarm 1 Terminal alarm 2 Terminal alarm 3 VMD alarm Command alarm Preset per sender gt gt Alarm image Alarm image FTP transmission Directory name File name Transmission interval Number of images Recording duration Post alarm fps 100 pics
50. due to the GDI restrictions of the OS A phenomenon in which portions of the screen are displayed out of alignment Only operable by users whose access level is 1 Administrator EID I C Only operable by users whose access level is 1 Administrator or 2 Camera control when On is selected for User auth gt page 150 Operable by users who belong to the access level selected for Permission level of audio trans recep on the Audio tab of the Image Audio page Refer to page 124 for further information about the Permission level of audio trans recep 16 Operating Instructions 1 Monitor images on a PC 1 3 Monitor images from multiple cameras Images from multiple cameras can be displayed on a multi screen Images from 4 cameras up to 16 cameras can be displayed simultaneously To display images on a multi screen it is necessary to register cameras in advance 4 cameras can be registered as a group and up to 4 groups 16 cameras can be registered gt page 127 IMPORTANT When displaying images on a 16 screen panning tilting and zooming operations become unavailable for images from the Panasonic PTZ Pan Tilt Zoom cameras When displaying images on a 4 screen panning tilting and zooming operations become available only for images from the Panasonic PTZ cameras Refer to the Readme file on the provided CD ROM for further information about the compatible PTZ camera
51. for further information about the settings 164 210 Operating Instructions 21 Troubleshooting Symptom Cause solution Reference pages Are you accessing the camera using the local address the IP address used in a local network When accessing the camera use the global address or the URL registered in the DDNS service and the port number of the camera as the IP address to be used in the Internet 161 162 185 Cannot access the camera via the URL of the Viewnetcam com service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the information of the registered camera If the global address is not displayed for the IP address field access the camera and register the user information for the Viewnetcam com service on the DDNS tab on the Network page of the setup menu In addition check the Status of Viewnetcam com on the Status tab and the system log on the System log tab of the Maintenance page of the setup menu 188 201 Authentication window is displayed repeatedly Is the user name and password changed While accessing the camera when changing the user name and password of another user logging into the camera on another web browser the authentication window will be displayed eac
52. for them page 108 AUX control Controls the AUX terminal These buttons will be displayed only when AUX output is selected for Terminal 3 on the setup menu page 129 Note When the HTTP port number is changed from 80 enter http IP address colon port number mobile in the address box of the browser When using the DDNS function access to http Host name registered in the DDNS server colon port number mobile When HTTPS is selected for HTTPS Connection on the Network tab of the Network page enter as follows https IP address colon port number mobile or https Host name registered in the DDNS server colon port number mobile When the authentication window is displayed enter the user name of an administrator or user and password Depending on the cellular phone in use password entry may be required each time the screen is switched It is impossible to transmit receive audio using a cellular phone Operating Instructions 2 Monitor images on a cellular phone mobile terminal e Depending on the cellular phone in use larger size images may not be displayed In this case selecting Low for Image quality setting of JPEG page 76 may sometimes solve this problem e Depending on the cellular phone in use or its contract plan it may be impossible to access 1 P address is the global WAN IP address
53. illuminance of the camera is approx 2 Ix or less When Day amp Night IR is set to Auto3 High Carries on the color mode by activating the super chroma compensation function when the ambient brightness illuminance of the camera is approx 6 Ix or less When the color temperature of the object becomes approx 3 500 K or lower the color mode will be switched to the black amp white mode Low Carries on the color mode by activating the super chroma compensation function when the ambient brightness illuminance of the camera is approx 2 Ix or less When the color temperature of the object becomes approx 3 500 K or lower the color mode will be switched to the black amp white mode e Default High Dwell time Select a wait time for switching between the color mode and the black amp white mode from the following 2s 10s 30s 1min Default 10s White balance Select a method of white balance adjustment from the following White color can be adjusted by Red gain and Blue gain e ATWA Selects the automatic tracing white balance mode The camera will constantly check the color temperature of the light source and adjust the white balance automatically Operating color temperature range is approx 2 700 K to 6 000 K ATW2 Selects the automatic tracing white balance mode under a sodium lamp The camera will adjust the white balance automatically under a sodium lamp Operating color temperature
54. independently e Available port number 1 65535 e Default 80 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 110 123 161 162 443 554 995 10669 10670 59000 61000 Line speed Select the line speed for data transmission from the following It is recommended to use with the default Auto e Auto Line speed will be applied automatically e 100M Full 100 Mbps full duplex e 100M Half 100 Mbps half duplex e 10M Full 10 Mbps full duplex e 10M Half 10 Mbps half duplex e Default Auto Max RTP packet size Select Unlimited 1500byte or Limited 1280byte to determine whether or not to restrict the RTP packet size when viewing images from the camera using the RTP protocol It is recommended to use with the default Unlimited 1500byte When the RTP packet size is restricted in the network line in use select Limited 1280byte Refer to the network administrator for further information about the maximum packet size in the network line e Default Unlimited 1500byte HTTP max segment size MSS Select Unlimited 1460byte or Limited 1024byte to determine whether or not to restrict the maximum segment size MSS when viewing images from the camera using the HTTP protocol It is recommended to use with the default Unlimited 1460byte When the MSS is restricted in the network line in use select Limited 1024byte
55. is selected the transmission button is inoperable for other users e Possible duration of audio transmission is up to 5 minutes per transmission When 5 minutes have passed the audio transmission will automatically stop To turn the audio transmission function on click the Audio output button again When the camera is restarted the adjusted volume level for both the audio transmission and reception will return to the level that had been set on the Audio tab on the setup menu page 124 Actual volume level will change in three steps even though the volume cursor can be adjusted minutely SD recording status indicator The status of the SD recording can be checked with this indicator When the SD recording starts the SD recording status indicator will light red It will go off when the SD recording stops This indicator will be displayed when Manual or Schedule is selected for Save trigger on the setup menu page 54 Main area Images from the camera will be displayed in this area The current time and date will be displayed according to the settings configured for Time display format and Date time display format page 50 In addition when being adjusted the status of brightness page 51 panning tilting degree and the zoom ratio display page 92 camera position page 92 and the preset ID page 110 will be displayed as well as the characters configured for Camera title on screen pag
56. is selected for Transmission priority this setting is available e Frame rate is limited by Max bit rate per client For this reason the frame rate may be lower than the specified value when any value marked with an asterisk is selected Max bit rate per client Select a MPEG 4 bit rate per a client from the following When Best effort is selected for Transmission priority set the maximum and minimum bit rates 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 1536kbps 2048kbps 3072kbps 4096kbps Unlimited e Default MPEG 4 1 2048kbps MPEG 4 2 2048kbps Unlimited is available only when Frame rate is selected for Transmission priority Note e The MPEG 4 bit rate is limited by Bandwidth control bit rate of Network tab on the Network page page 160 For this reason the bit rate may be lower than the value when any value with an asterisk on the right is selected e When Unlimited is selected the number of users who can access MPEG 4 images will be limited to 1 Only a single user can access MPEG 4 images e It is impossible to select Unlimited for both MPEG 4 1 and MPEG 4 2 Image quality Select the image quality of MPEG 4 images from the following Low Motion priority Normal Fine Image quality priority Default Normal Note e When Constant bit rate or Best e
57. log list 6 Display the log list The setting items of the cameras will be displayed in list form Alarm log Logs of the alarm occurrences such as time and date of the alarm occurrences and the alarm type will be displayed e Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule on the SD memory card will be displayed e FTP trans error log Logs filed when the FTP periodic image transmission function has failed will be displayed Each log list can be displayed only when On is selected for Save logs on the Log tab of the Basic page page 69 respectively 1 Display the Live page page 7 MUSS wv sw396 O RO Qda E Lan L Setup Multi screen Oe wm a Of OG iis Compression 264 Image capture size VGA QVGA image quality 2 AUX Zoom Auto mode Brightness Rec onS5D Log Focus f Start g Preset so List Auto Near J Far _ M aa Operating Instructions 33 6 Display the log list 2 Click the List button The log list will be displayed in a newly opened window log list window Alarm log Total 12 Top Prev page Next page Last Time amp date Jul 28 2011 12 52 38 Jul 28 2011 12 51 24 SD memory card 1961738KB 1967232KB rem org Number of the listed logs IMPORTANT e Only a single user can operate the log list window Other users cannot access the log list wi
58. logs will be kept on being filed until it reaches 5 000 logs Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible Other than FTP Logs Will not be saved error Images Will not be saved Not use i Logs Will not be saved Images Will not be saved Off Use FTP error Logs Will not be saved Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible To display images on the SD memory card it is necessary to copy them onto the PC first gt page 61 Other than FTP Logs Will not be saved error Images Will not be saved Not use Logs Will not be saved Images Will not be saved 74 Operating Instructions 11 Configure the settings relating to images and audio Image Audio 11 Configure the settings relating to images and audio Image Audio The settings relating to JPEG H 264 and MPEG 4 images such as the settings of image quality audio etc can be configured on this page The Image Audio page has 4 tabs the JPEG H 264 tab or JPEG MPEG 4 tab the Cam Function tab the Image Position tab and the Audio tab 11 1 Configure the settings relating to the aspect ratio JPEG H 264 Click the JPEG H 264 tab on the Image Audio page page 43 page 45 JPEG H 264 Cam Function Image Position Audio Aspect ratio 4 3 VGA v 1280x960 VGA QVGA
59. move to the selected preset position page 108 H next to the preset position number indicates the home position When Home position is selected the camera will move to the home position gt page 90 When Preset ID is registered for a preset position the registered preset ID will be displayed next to the preset position number Camera title The camera title entered for Camera title on the Basic tab will be displayed page 49 Alarm occurrence indication button This button will be displayed and will blink when an alarm has occurred When this button is clicked the alarm output terminal will be reset and this button will disappear gt page 29 Full screen button Images will be displayed on a full screen To return to the Live page press the Esc key The aspect ratio of displayed images will be adjusted in accordance with the monitor Snap shot button Click this button to take a picture a still picture The picture will be displayed on a newly opened window When right clicking on the displayed image the pop up menu will be displayed It is possible to save the image on the PC by selecting Save from the displayed pop up menu When Print is selected printer output is enabled Note The following setting may be necessary when using Microsoft Windows 7 or Microsoft Windows Vista Click Internet Options on the Tools menu of Internet Explorer and then click the Security tab
60. newly opened window page 108 Auto pan Click the Setup gt gt button to display the setup menu that can configure the settings relating to the auto pan function The setup menu will be displayed in a newly opened window gt page 111 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Patrol CED Click the Setup gt gt button to display the setup menu that can configure the settings relating to the patrol function The setup menu will be displayed in a newly opened window gt page 113 Auto track EED Click the Setup gt gt button to display the setup menu that can configure the settings relating to the auto track function The setup menu will be displayed in a newly opened window gt page 115 Direction CED Click the Setup gt gt button to display the setup menu that can configure the settings relating to the direction setting function The setup menu will be displayed in a newly opened window gt page 121 The Setup gt gt button is only available when Camera position display is set to Direction display Privacy zone Click the Setup gt gt button to display the setup menu that can configure the settings relating to the privacy zone The setup menu will be displayed in a newly opened window gt page 122 11 6 1 Configure the settings relating to image quality Image adjust setup menu WV SW396 WV SW395 WV SC386 WV SC385 C
61. of the router that can be accessed via the Internet 2 Only displayed for users whose access level is 1 Administrator or 2 Camera control when On is selected for User auth page 150 2 2 Monitor images on a mobile terminal It is possible to connect to the camera using a mobile terminal and monitor images MJPEG only from the camera on the screen of the mobile terminal Images are automatically refreshed to display the latest image Operations such as pan tilt zoom can also be performed The compatible mobile terminals are shown as follows As of August 2011 iPad iPhone iPod touch iOS 4 2 1 or later IMPORTANT When the authentication window is displayed enter the user name and password The default user name and password are as follows User name admin Password 12345 To enhance the security change the password for the user admin page 150 Note To view the camera images from a mobile terminal network settings needed in order to connect to the Internet must be set in advance page 160 Operating Instructions 21 2 Monitor images on a cellular phone mobile terminal 1 Access to http IP address cam or http Host name registered in the DDNS server cam using a mobile terminal Images from the camera will be displayed Pan Tilt Press the button to display the buttons used to operate pan tilt on the screen The pan tilt can be adjusted in each dir
62. or face detection e Werecommend that you use this setting under the following setting conditions to improve the detection accuracy set the size of the tracking target to over 1 5 of the monitoring screen lengthwise set the tilt angle within 20 55 page 92 Procedure to setup auto track cooperation If 2 or more WV SW396 WV SC386 cameras are used tracking of targets can be coordinated between cameras Auto track cooperation setting For example the procedure for getting Camera 2 IP address 192 168 0 12 to take over auto tracking from Camera 1 192 168 0 11 when the tracking target enters into alarm area No 1 during auto tracking as shown below is explained here 1 1 During auto tracking Camera 1 Camera 2 IP address 192 168 0 11 IP address 192 168 0 12 3 Camera 2 moves to the set preset position and starts auto tracking Camera 1 checks for targets in alarm area No 1 Alarm area No 1 Set an alarm area to Camera 1 in the area where you want to perform auto track cooperation Display the Auto track setting page With Auto track alarm select On In preset alarm area and click the Set button Select 1 from the Area No pull down menu in the alarm area While monitoring images perform the pan tilt zoom and then set the alarm area Click the Set button On Camera 2 configure the preset position for received notification command
63. resolve the DDNS server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Connection error No response from the DDNS server The DDNS server may be down Ask the network administrator Same host name has registered The same host name has already been registered in the DDNS server Check if the DDNS Update settings are configured correctly Internal error Undefined error An error occurred in the DDNS function Check if the DDNS Update settings are configured correctly 206 Operating Instructions 20 About the displayed system log Error indications relating to NTP Category Indication Description Connection error No response from the NTP server e The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The NTP server may be down Ask the network administrator Internal error Undefined error e An error occurred in the NTP function Check if the NTP settings are configured correctly Synchronizing with NTP update succeeded Time correction succeeded NTP succeeded Log indications relating to HTTPS Category Indication Description HTTPS Self signed Certificate Generated Generation of the self signed certificate is complete
64. self signed certificate security Certificate 0 00 eeeeeeeeeeeeeeeees 170 17 2 3 Generation of CSR Certificate Signing Request 0 2 0 ceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeerees 172 17 2 4 Installation of the server Certificate 20 c csesesesssssnenne cee eneneeesaeaceneeceenenennnnsnnneees 173 17 2 5 Configuration of the connection protocol s isstsisdcesccscceecedtssntvscccesacccbesseesencasscucteananeaeentes 174 17 3 Access the camera using the HTTPS protocol c ccseseeeeeeeeeeeeeeeneeeneeeeeeeeeeneneeeees 175 17 3 1 Install the sec rity certificate es ceca iriran a EE Eee aeai 175 17 4 Configure the settings relating to DDNS DDNS cccceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 185 17 4 1 Configuration of the DDNS service Example of the Viewnetcam com service 186 17 4 2 When using the ViewnetCaMm COM service 00 eeeeeeeeeeeeeeeeeeeee eee e eee eeteeeeeeeenaaaaaaaaeeeees 187 17 4 3 Procedure to register information for the Viewnetcam com service eeeee 188 17 4 4 Checking the information registered for the Viewnetcam com service 1eee 189 17 4 5 When using Dynamic DNS Update ssiciscceteicdscsncsesrictectscinesentdeeseacednccneaeaepatansteieateneitee 189 17 4 6 When using Dynamic DNS Update DHCP sseessessssssessessrirrrrrrrrrressressrseererrerrrrrrrene 190 17 5 Configure the settings relating to SNMP SNMP cccceeeeeeeeeeeeeeeeeeeeeeee
65. setting Unicast port MANUAL page 160 Refer to the operating instructions of the router in use Multicast Unlimited number of users can access a single camera concurrently Complete the entry field of Multicast address Multicast port and Multicast TTL HOPLimit when transmitting H 264 images with multicast Refer to page 7 for further information about the maximum concurrent access number e Default Unicast port AUTO Unicast port1 Image Enter the unicast port number used to transmit images from the camera e Available port number 1024 50000 Only even numbers are available e Default H 264 1 32004 H 264 2 32014 Unicast port2 Audio Enter the unicast port number used to transmit audio from the camera e Available port number 1024 50000 Only even numbers are available e Default H 264 1 33004 H 264 2 33014 Multicast address Enter the multicast IP address Images and audio will be transmitted to the designated IP address Available IPv4 address 224 0 0 0 239 255 255 255 Available IPv6 address Multicast address starting with FF Default H 264 1 239 192 0 20 H 264 2 239 192 0 21 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Note e Enter a multicast IP address after checking available multicast address Multicast port Enter the multicast port number used to transmit image
66. settings Network In advance install the root certificate and intermediate certificate on the browser in use Follow the instructions of CA for how to obtain and install these certificates When the camera is accessed using the HTTPS protocol the refresh interval and frame rate of images may be lower e When the camera is accessed using the HTTPS protocol it may take time to display images e When the camera is accessed using the HTTPS protocol the images may be distorted or audio may be interrupted e When the camera is accessed using the HTTPS protocol the number of users that can access the camera may be reduced The maximum number of concurrent access user varies depending on the maximum image size and transmission format 17 3 Access the camera using the HTTPS protocol Start up the web browser 2 Enter the IP address of the camera in the address box of the browser e Example of entry https 192 168 0 10 IMPORTANT e When the HTTPS port number is changed from 443 enter https IP address of the camera colon port number in the address box of the browser Example https 192 168 0 11 61443 e When the camera is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the local address 3 Press the Enter key on the keyboard The Live page will be displayed When the security aler
67. the Position No area When the selected number has already been registered the camera will move to the selected preset position 2 Move the camera to the desired direction 3 To display the preset ID on the Live page select On for Preset ID and enter the desired position title to be displayed Operating Instructions 109 11 Configure the settings relating to images and audio Image Audio 4 The settings for Auto focus and Dwell time can be configured for each position independently 5 Click the Set button 6 The settings for each item such as Super Dynamic can be configured for each position independently The settings for Super Dynamic Wide dynamic range E Back light compensation BLC and Mask area are updated immediately Note e When registering the preset position the camera direction may move slightly Position No Preset ID Select On or Off to determine whether to enable or disable the preset ID display This function can be applied to each preset position e On Displays the preset ID e Off Does not display the preset ID Default Off IMPORTANT e When Preset ID 0 9 A Z or Preset ID is configured it is necessary to click the Set button to apply them Note e When On is selected the entered preset ID will be displayed at the position selected for OSD position on the Basic tab of the Basic
68. to LOCK When the write protect switch is set to LOCK available size total size indication of the SD memory card to be displayed on Remaining capacity of the SD memory card tab will be KB RRRRREERK RY Is KB KB displayed on Remaining capacity of the SD memory card tab Format the SD memory card 59 Is any recognition error received when the Diag of Mail notification or Panasonic alarm protocol notification is used Format the SD memory card 59 141 143 Isn t the SD memory card out of order There are limited times to overwrite on an SD memory card When frequently overwritten it may be at the end of product life It is recommended to replace the SD memory card Cannot transmit audio to the camera Are the microphone and the speaker connected correctly and firmly Confirm that they are connected correctly and firmly Installation Guide e Is the viewer software installed on the PC 3 Confirm that the viewer software Network Camera View 4S is installed Audio is not output from other e Some of the i PRO series products such as a 124 i PRO series products such as a network disk recorder or PC software package network disk recorder or PC software package may not support G 711 Set the audio encoding format of the products to G 726 32 kbps Operating Instructions 215
69. to stop the operation The selected operation will stop when the camera panning tilting zooming focusing is operated or when an action that is to be taken according to the settings for Self return page 91 or for Camera action on alarm page 131 starts e Auto track F Automatically tracks objects in the shooting area Note e The auto track function works only when the size of the object is larger than 1 300 of the main area and also the contrast ratio between the object and the background is more than 5 e The auto track function of this camera is the simplified function that tracks a moving object in the shooting area It may be impossible to track a moving object in the following cases When there are multiple moving objects in the shooting area When the contrast ratio between a moving object and the background is almost none When an object moves quickly Whena moving object is too small or too big When the shooting area is dark When there is a flicker in the shooting area e When the zoom ratio is set to the Tele side it may be difficult to obtain accuracy with the auto tracking function It is recommended to use the auto tracking function with setting the zoom ratio to the Wide side Auto track GEE Automatically tracks objects in the shooting area Note e With the Auto track feature objects moving in the screen are picked out and automatically tracked Inthe following si
70. track function The camera will repeat this action moving to the home position and starting the auto track function afterward e Auto pan When the set time has passed the camera will start the auto pan function e Preset sequence When the set time has passed the camera will start the sequence display Patrol ELD When the set time has passed the camera will start the patrol Default Off Note e This function is also useful to automatically set the camera in a specific mode when the power of the camera is turned on e The self return function works even when the setup menu is displayed 90 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Self return time Select a waiting time amount of time until the camera starts the selected operation after the end of the manual operations from the following 10s 20s 30s 1min 2min 3min 5min 10min 20min 30min 60min e Default 1min Image hold Select On or Off to determine whether or not to hold the still image on the screen that is displayed at the last moment before the camera started to move to a preset position until the camera has moved to the preset position e On A still image will be held on the screen until the camera has moved to the preset position Off Images from the camera will be displayed even when the camera is moving to the preset position e Default Off Upside down ex Select O
71. transmission function Save obtain alarm images Save obtain images saved manually Save obtain images in accordance with the schedule settings Save obtain the alarm logs the manual schedule logs the FTP error logs and the system logs Save obtain images recorded using the SD memory recording function of Panasonic network disk recorder Play download images on the SD memory card When an SD memory card is formatted while another user is in operation the operation will be canceled It is impossible to access the SD memory card during the process of formatting All data saved on the SD memory card will be deleted when the SD memory card is formatted Do not turn off the power of the camera during the process of formatting When the setting of Recording format has been changed it is recommended to format the SD memory card After formatting the SD memory card available size may be smaller than the total size since the default directory is automatically created in the SD memory card Recommended SD memory card Manufactured by Panasonic option SDHC memory card 4 GB 8 GB 16 GB 32 GB SD memory card 256 MB 512 MB 1 GB 2 GB Operating Instructions 59 10 Configure the basic settings of the camera Basic except miniSD card and microSD card e Use a SD memory card formatted compliant with the SD memory card standard at the default SD memory card images Access img Images on th
72. various illumination intensities On The wide dynamic range function will work e Off The wide dynamic range function will not work e Default Off 102 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Note When the wide dynamic range function is activated noise may be increased in the dark area of the object e When Outdoor scene or Indoor scene is selected for Light control mode this setting is available Face WDR The Face WDR setting can calibrate the illuminance level of people s faces on images to improve the visibility by synchronizing the face detection function with the wide dynamic range function when their faces are too dark to recognize Select On or Off to determine whether or not to interact with the face detection function e On The interactive control with face detection will work The wide dynamic range controls over around face e Off The interactive control with face detection will not work e Default Off Note When Off is selected for Wide dynamic range it is impossible to activate the Face WDR setting There may be some cases that the effect is not distinct when the faces are too dark to recognize due to strong backlight Adaptive black stretch Select On or Off to determine whether or not to activate the darkness compensation function The darkness compensation function can make d
73. will be available for Transmission type e When On is selected it may take seconds to start displaying MPEG 4 images e When On is selected MPEG 4 images may not be displayed depending on the number of the concurrent access users and audio data availability etc e When On is selected only IPv4 access is available Image capture size Select QVGA or VGA for the image capture size of MPEG 4 images Default MPEG 4 1 VGA MPEG 4 2 VGA Transmission priority Select a transmission priority for MPEG 4 images from the following e Constant bit rate MPEG 4 images will be transmitted with the bit rate selected for Max bit rate per client Frame rate MPEG 4 images will be transmitted with the frame rate selected for Frame rate Best effort In accordance with the network bandwidth MPEG 4 images will be transmitted with the bit rate varying between the maximum and minimum bit rates that are set for Max bit rate per client Default Frame rate Note e When Frame rate is set for Transmission priority number of users who can access the camera may be limited Operating Instructions 11 Configure the settings relating to images and audio Image Audio Frame rate Select a frame rate for MPEG 4 images from the following 1fps 3fps 5fps 7 5fps 10fps 12fps 15fps 20fps 30fps e Default 30fps Note When Frame rate
74. 0 400 35 200 2 GB 6 400 10 000 12 000 15 200 17 600 1 GB 3 200 5 000 6 000 7 600 8 800 512 MB 1 600 2 500 3 000 3 800 4 400 256 MB 800 1 250 1 500 1 900 2 200 Capacity of SD image quality memory card 5 Normal 6 7 8 9 Low 32 GB 320 000 384 000 422 400 460 800 480 000 16 GB 160 000 192 000 211 200 230 400 240 000 8 GB 80 000 96 000 105 600 115 200 120 000 4 GB 40 000 48 000 52 800 57 600 60 000 2 GB 20 000 24 000 26 400 28 800 30 000 1 GB 10 000 12 000 13 200 14 400 15 000 512 MB 5 000 6 000 6 600 7 200 7 500 256 MB 2 500 3 000 3 300 3 600 3 750 Operating Instructions 10 Configure the basic settings of the camera Basic Image capture size VGA Capacity of SD image quality memory card 0 Super fine 1 Fine 2 3 4 32 GB 160 000 224 000 256 000 288 000 320 000 16 GB 80 000 112 000 128 000 144 000 160 000 8 GB 40 000 56 000 64 000 72 000 80 000 4 GB 20 000 28 000 32 000 36 000 40 000 2 GB 10 000 14 000 16 000 18 000 20 000 1GB 5 000 7 000 8 000 9 000 10 000 512 MB 2 500 3 500 4 000 4 500 5 000 256 MB 1 250 1 750 2 000 2 250 2 500 Capacity of SD Image quality memory card 5 Normal 6 7 8 9 Low 32 GB 352 000 416 000 448 000 480 000 512 000 16 GB 176 000 208 000 224 000 240 000 256 000 8 GB 88 000 104 000 112 000 120 000 128 000 4 GB 44 000 52 000 56 000 60 000 64 000 2 GB 22 000 26 000 28 000 30 000 32 000 1GB 11 000 13 000 14 000 15 000 16 000 51
75. 0x600 1280x960 When 16 9 is selected for Aspect ratio 320x180 640x360 1280x720 e Default VGA Image compression rate upon alarm detection Select On or Off to determine whether or not to change the image quality of Quality1 gt page 76 upon alarm detection On Images will be transmitted with the image quality selected for Image quality upon alarm detection e Off Does not change the image quality upon alarm detection Default Off Image quality upon alarm detection Image quality can be changed upon an alarm occurrence Select the image quality from the following 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low e Default 5 Normal 13 4 Configure the settings relating to H 264 recording Alarm Click the Alarm tab on the Alarm page page 43 page 45 The settings relating to the recording H 264 data on the SD memory card when an alarm is detected can be configured on this page To operate recording it is necessary to configure the settings relating to SD memory card and the video data page 54 H 264 recording SD memory card Max bit rate 1536 kbps Recording memory size per an alarm 6 MB Pre alarm Use Not use Pre alarm recording duration 5s H 264 recording SD memory card Pre alarm Determine whether or not to perform the pre alarm recording When Use is selected 1 MB image data is always saved during the pre alarm recording Use
76. 108 000 112 000 120 000 4 GB 48 000 52 000 54 000 56 000 60 000 2 GB 24 000 26 000 27 000 28 000 30 000 1GB 12 000 13 000 13 500 14 000 15 000 512 MB 6 000 6 500 6 750 7 000 7 500 256 MB 3 000 3 250 3 375 3 500 3 750 Capacity of SD image quality memory card 5 Normal 6 7 8 9 Low 32 GB 512 000 576 000 608 000 640 000 672 000 16 GB 256 000 288 000 304 000 320 000 336 000 8 GB 128 000 144 000 152 000 160 000 168 000 4 GB 64 000 72 000 76 000 80 000 84 000 2 GB 32 000 36 000 38 000 40 000 42 000 1GB 16 000 18 000 19 000 20 000 21 000 512 MB 8 000 9 000 9 500 10 000 10 500 256 MB 4 000 4 500 4 750 5 000 5 250 Operating Instructions 67 Image capture size 320x180 10 Configure the basic settings of the camera Basic Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 32 GB 460 800 524 800 563 200 576 000 614 400 16 GB 230 400 262 400 281 600 288 000 307 200 8 GB 115 200 131 200 140 800 144 000 153 600 4 GB 57 600 65 600 70 400 72 000 76 800 2 GB 28 800 32 800 35 200 36 000 38 400 1 GB 14 400 16 400 17 600 18 000 19 200 512 MB 7 200 8 200 8 800 9 000 9 600 256 MB 3 600 4 100 4 400 4 500 4 800 Capacity of SD Image quality mamany vard 5 Normal 6 7 8 9 Low 32 GB 729 600 755 200 793 600 844 800 857 600 16 GB 364 800 377 600 396 800 422 400 428 800 8 GB 182 400 188 800 198 400 211 200 214 400 4 GB 91 200 94 400 99
77. 2 MB 5 500 6 500 7 000 7 500 8 000 256 MB 2 750 3 250 3 500 3 750 4 000 Operating Instructions 65 10 Configure the basic settings of the camera Basic Image capture size 640x360 Capacity of SD image quality memory card 0 Super fine 1 Fine 2 3 4 32 GB 192 000 281 600 332 800 358 400 409 600 16 GB 96 000 140 800 166 400 179 200 204 800 8 GB 48 000 70 400 83 200 89 600 102 400 4 GB 24 000 35 200 41 600 44 800 51 200 2 GB 12 000 17 600 20 800 22 400 25 600 1GB 6 000 8 800 10 400 11 200 12 800 512 MB 3 000 4 400 5 200 5 600 6 400 256 MB 1 500 2 200 2 600 2 800 3 200 Capacity of SD image quality mamany vard 5 Normal 6 7 8 9 Low 32 GB 499 200 537 600 627 200 640 000 652 800 16 GB 249 600 268 800 313 600 320 000 326 400 8 GB 124 800 134 400 156 800 160 000 163 200 4 GB 62 400 67 200 78 400 80 000 81 600 2 GB 31 200 33 600 39 200 40 000 40 800 1GB 15 600 16 800 19 600 20 000 20 400 512 MB 7 800 8 400 9 800 10 000 10 200 256 MB 3 900 4 200 4 900 5 000 5 100 66 Operating Instructions 10 Configure the basic settings of the camera Basic Image capture size QVGA Capacity of SD image quality memory card 0 Super fine 1 Fine 2 3 4 32 GB 384 000 416 000 432 000 448 000 480 000 16 GB 192 000 208 000 216 000 224 000 240 000 8 GB 96 000 104 000
78. 200 105 600 107 200 2 GB 45 600 47 200 49 600 52 800 53 600 1 GB 22 800 23 600 24 800 26 400 26 800 512 MB 11 400 11 800 12 400 13 200 13 400 256 MB 5 700 5 900 6 200 6 600 6 700 68 Operating Instructions 10 Configure the basic settings of the camera Basic 10 4 Configure the settings relating to the logs Log Click the Log tab on the Basic page page 43 page 45 The settings relating to the log list can be configured in this section SD memory card Alarm mabe CAnwcam on Oof A Cinwcam FTP error Alarm Settings for the alarm log list can be performed Save logs Select On or Off to determine whether to save the alarm logs On Alarm logs will be saved e Off Alarm logs will not be saved e Default On Note e When H 264 is selected for Recording format On or Off will automatically be selected for Save logs according to the setting of Save trigger e When H 264 is selected for Recording format and when Alarm input is selected for Save trigger only alarm logs will be saved Name of the destination directory for downloaded images Enter the name of the destination directory to which images associated with the logs are to be downloaded For example enter C alarm to designate the folder alarm under drive C e Available number of characters 3 128 characters e Available characters Alphanumeri
79. 21 Troubleshooting Symptom Cause solution Reference pages The alarm occurrence Is the viewer software installed on the PC 3 indication button the AUX Confirm that the viewer software Network Camera buttons and the SD recording View 4S is installed status indicator on the Live page do not display the current status in real time Is Real time selected for Alarm status update 49 mode No image is displayed on the Press the F5 key on the keyboard of the PC or click 10 Live page the Live button Shortcut icon of the camera is Is the Windows component of UPnP added 164 not displayed on My Network Add the component to the PC in use Places of the PC Cannot download the log list Download of files using Internet Explorer may be disabled Click Internet Options on the Tools menu of Internet Explorer and Security tab Then click the Custom Level button to open the Security Setting window Under Downloads select Enable for Automatic prompting for file downloads except Internet Explorer 9 0 Click the OK button The warning window will be displayed Click the Yes button Images are not displayed or Delete temporary internet files as follows not refreshed smoothly 1 Select Internet Options under Tools on the menu bar of Internet Explorer The Internet Options window will be displayed 2 Click the De
80. 25m 11 Oft 3 5m 11 5ft 3 75m 12 5ft 4 0m 13 5ft 4 25m 14 Oft 4 5m 15 0ft 4 75m 16 0ft 5 0m 16 5ft 5 5m 18 5ft 6 0m 20 0ft 6 5m 21 5ft 7 0m 23 5ft 7 5m 25 0ft 8 0m 26 5ft 8 5m 28 5ft 9 0m 30 0ft 9 5m 31 5ft 10 0m 33 5ft 12 0m 40 0ft 14 0m 46 5ft 16 0m 53 5ft 18 0m 60 0ft 20 0m 66 5ft 22 0m 73 5ft 24 0m 80 0ft 26 0m 86 5ft 28 0m 93 5ft 30 0m 100 0ft Default 2 5m 8 5ft The camera height setting is the tracking target s and camera s height H1 2 5m 8 5ft 30 0m 100 0ft not H2 A i aa Within 2 508 511 to 30 0m 100 0ft Tracking target IMPORTANT e Enter the height for the camera height setting accurately The detection and tracking capabilities are greatly reduced if the height setting is incorrect Auto track alarm Select an alarm to be used when auto tracking from the following Off An alarm is not outputted On Immediate Alarms are continuously outputted during auto tracking Outputs are made at 5 second intervals On After alarm wait time Alarms are outputted only once when the auto tracking is continuously performed for a set period On In preset alarm area While tacking if the tracking target enters the set alarm area an alarm is outputted once Refer to page 119 for information about alarm areas Default Off Alarm wait time Select a setting time from the following when auto track alarm is set to On After alarm wait time 1s 10s 30s 1min 3mi
81. 4 3 4 3 VGA or 4 3 800x600 is selected for Aspect ratio e The buttons 640x360 320x180 and 1280x720 are displayed only when 16 9 is selected for Aspect ratio e When 1280x960 or 1280x720 is selected for the image capture size it may become smaller than the actual size depending on the window size of the web browser Image quality buttons These buttons will be displayed only when a JPEG image is displayed 1 button Images in the main area will be displayed in accordance with the setting for Quality1 of Image quality setting page 76 2 button Images in the main area will be displayed in accordance with the setting for Quality2 of Image quality setting page 76 AUX buttons These buttons will be displayed only when AUX output is selected for Terminal 3 of Alarm on the setup menu page 129 e Open button The letters Open on the button will turn green and the status of AUX connector will be open e Close button The letters Close on the button will turn green and the status of the AUX connector will be closed Rec on SD button This button will be displayed only when Manual is selected for Save trigger on the setup menu page 56 Click this button to manually record images on the SD memory card Refer to page 27 for descriptions of how to manually record images on the SD memory card
82. Destination of notification 142 Address 1 Address 4 Enter the destination mail address Up to 4 destination addresses can be registered e Alarm checkbox When the checkbox is selected the mail notification will be performed upon an alarm occurrence e Diag checkbox When the checkbox is selected the mail notification will be provided in the following cases When notification of the remaining capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination address Enter the destination address Available number of characters 3 128 characters Available characters Alphanumeric characters the at sign the period the underscore _ and the hyphen To delete the registered address click the Delete button respective to the desired address Mail subject Enter the mail subject e Available number of characters 0 50 characters Mail body Enter the mail body Available number of characters 0 200 characters Note e Notification mail will be sent with the message The capacity of the SD memory card is full when the SD memory card becomes full or The SD memory card cannot be detected when mounting of the SD memory card failed Operating Instructions 13 Configure the alarm settings Alarm 13 9 Configure the settings relating to Panasonic alarm protocol Notification Cl
83. Files section images sometimes may not be displayed on the Live page In this case do the following 1 Select Internet Options from Tools on the menu bar of Internet Explorer The Internet Options window will be displayed 2 When using Internet Explorer 7 0 Internet Explorer 8 0 or Internet Explorer 9 0 Click the Settings button in the Browsing history section on the General tab and then select Every time visit the webpage for Check for newer versions of stored pages in the Temporary Internet Files section on the Temporary Internet Files and History Settings window When using Internet Explorer 6 0 Click the Settings button in the Temporary Internet Files section on the General tab and then select Every visit to the page for Check for newer versions of stored pages on the Settings window Images are displayed blurry Is there dust or dirt on the dome section Check if there is no dust or dirt on the dome section When defocusing is caused by the camera position being moved carry out the position refresh to correct the focus Installation Guide Operating Instructions 213 21 Troubleshooting Symptom Cause solution Reference pages When using an optional inner cover upper side of images are hidden become black when the tilt angle of the camera is almost level This is not malfunction This is caused by the shape of the inner c
84. NS server IPv6 network 162 Manual Select On or Off to determine whether or not to manually configure the IP address for IPv6 network IPv6 address e On Enter an IPv6 address manually e Off Manual entry of an IPv6 address will become unavailable Default Off IP address IPv6 When On is selected for Manual manual entry of the IPv6 address is required Do not enter an address already in use Note e When connecting to the manually configured IPv6 address beyond the router use an IPv6 compatible router and turn on the automatic IPv6 address assignment function In this case it is necessary to Operating Instructions 17 Configuring the network settings Network configure IPv6 address including prefix information provided from the IPv6 compatible router Refer to the manuals provided with the router for further information DHCP v6 Select On or Off to determine whether or not to use the IPv6 DHCP function Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique Refer to the network administrator for further information about the settings of the server Default Off Primary DNS server address Secondary DNS server address Enter the IPv6 address of the DNS server Refer to the network administrator about the IPv6 address of the DNS server Common HTTP port Assign the port numbers
85. O Polling 30s Real time Alarm status reception po 21004 1 65535 O O 8 English Camera title Enter the title of the camera Click the Set button after entering the title of the camera The entered title will be displayed in the Camera title field e Available number of characters 0 20 characters e Unavailable characters amp e Default Varies as follows depending on the model in use B wv sw396 Operating Instructions 49 10 Configure the basic settings of the camera Basic 50 BEE wv sw395 GED wWV SC386 Z wv sc385 Z WV SC384 Date time Enter the current time and date When 12h is selected for Time display format AM or PM can be selected Available range 01 01 2010 00 00 00 31 12 2035 23 59 59 IMPORTANT e Depending on the conditions such as the ambient temperature and operating period the configured time amp date may not be accurate Use an NTP server when the more accurate time amp date setting is required for the system operation page 157 Time display format Select the time display format from 24h 12h and Off Enter the current hour reflecting this setting when entering the current time and date for Date time To hide time and date select Off e Default 24h Date time display format Select a date time display format When 2010 04 01 13 10 00 is set for Date time a
86. Operating Instructions 121 11 Configure the settings relating to images and audio Image Audio Close button Click this button to close the Direction setting setup menu 11 6 9 Configure the settings relating to the privacy zone Privacy zone setup menu Click the Setup gt gt button of Privacy zone on the Image Position tab of the Image Audio page gt page 94 When there is a zone that you do not want to display set the zone as a privacy zone not to be displayed Up to 8 privacy zones 2 privacy zones can be set Note e Depending on the panning tilting direction especially when the tilting degree is 45 90 and the zooming factor the area set as the privacy zone may become visible Make sure that each of the set privacy zone is not visible after setting it e The privacy zone function does not work when the camera is in the process of warming up just after turning on the power or in the process of refreshing the position Privacy zone Zone setting Zone select Zoom Opi SP Ma Ox rat Brightness eal Ss J oma J o Preset Privacy zone Display type Select a display type of the privacy zone from the following 122 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Gray The privacy zones will be displayed in gray e Mosaic The privacy zones will be displayed with a mosaic effect SD GD e Off Does not di
87. PORTANT e When entering the host name for FTP server address it is necessary to configure the DNS settings on the Network tab of the Network page page 160 User name Enter the user name login name to access the FTP server e Available number of characters 1 32 characters e Unavailable characters amp Password Enter the password to access the FTP server e Available number of characters 0 32 characters e Unavailable characters amp Control port Enter a control port number to be used for the FTP server e Available port number 1 65535 e Default 21 The following port numbers are unavailable since they are already in use 20 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 FTP mode Select Passive or Active for the FTP mode Normally select Passive When it is impossible to connect after select Passive try to connect after selecting Active e Default Passive 16 3 Configure the settings relating to the NTP server NTP Click the NTP tab on the Server page page 43 page 45 The settings relating to the NTP server such as the NTP server address port number etc can be configured on this page Operating Instructions 157 16 Configure the settings of the servers Server 158 IMPORTANT Use an NTP server when the more accurate time amp date setting is required for the system operation NTP
88. Panasonic Operating Instructions Network Camera moaeino VWV SW390 Series WV SC380 Series WV SC386 WV SC385 This manual covers the models WV SW390 Series WV SW396 WV SW395 WV SW396E WV SW395E and WV SC380 Series WV SC386 WV SC385 WV SC384 WV SC386E WV SC385E WV SC384E Before attempting to connect or operate this product please read these instructions a carefully and save this manual for future use SD The model number is abbreviated in some descriptions in this manual Preface Preface About the user manuals There are 2 sets of operating instructions for the WV SW396 WV SW395 WV SC386 WV SC385 WV SC384 P model WV SW396E WV SW395E WV SC386E WV SC385E WV SC384E E model as follows e Installation Guide Explains how to install and connect devices When you use the WV SW396 WV SW396E or WV SW395 WV SW395E refer to WV SW396 WV SW395 WV SW396E WV SW395E Installation Guide When you use the WV SC386 WV SC386E refer to WV SC386 WV SC386E Installation Guide When you use the WV SC385 WV SC385E or WV SC384 WV SC384E refer to WV SC385 WV SC384 WV SC385E WV SC384E Installation Guide e Operating Instructions Explains how to perform the settings and how to operate this camera This Operating Instructions covers the models WV SW396 WV SW395 WV SC386 WV SC385 WV SC384 WV SW396E WV SW395E WV SC386E WV SC385E WV SC384E The model number is abbreviated in some descriptions in this manual
89. Select Trusted Sites and click Sites Register the camera address on the Website in the Trusted Sites window Mic input button Turns on off the audio reception hear audio from the camera on a PC This button will be displayed only when Mic input Interactive Full duplex or Interactive Half duplex is selected for Audio transmission reception on the setup menu page 124 When this button is clicked the button will turn into the button and audio from the camera will not be heard Audio volume can be adjusted Low Middle High by moving the volume cursor Pray Operating Instructions 1 Monitor images on a PC Audio output button Turns on off the audio transmission play audio from the PC on the unit speaker This button will be displayed only when Audio output Interactive Full duplex or Interactive Half duplex is selected for Audio transmission reception on the setup menu gt page 124 The button will blink during the audio transmission When this button is clicked the button will turn into the button and audio from the PC will not be heard Audio output volume can be adjusted Low Middle High by moving the volume cursor BP Note e When a user is using the audio transmission function with Interactive Half duplex selected the receiver button and the transmission button will be inoperable for the other users When Interactive Full duplex
90. When an alarm is detected the alarm output terminal will be in the state selected for Trigger output until the alarm occurrence indication button is clicked e Pulse When an alarm is detected the alarm output terminal will be in the state to the Trigger output setting for the period set for Pulse width When the alarm occurrence indication button is clicked the alarm output terminal will return to the normal state e Default Latch Trigger output Select Open or Close to determine whether to open or close the alarm output terminal when outputting the alarm signals Open The alarm output terminal will open when outputting the alarm signals Normally close Close The alarm output terminal will close when outputting the alarm signals Normally open Operating Instructions 13 Configure the alarm settings Alarm e Default Close Note e When Open is selected the alarm signal will be output for about 20 seconds when the power of the unit is turned on Pulse width When Pulse is selected for Alarm output select an alarm output terminal duration from the following e Available range 1 120s Default 1s 13 6 Change the AUX name Alarm Click the Alarm tab on the Alarm page page 43 page 45 The names of AUX Open and Close on the Live page can be changed AUX title AUX Up to 10 characters Open Up to 5 characters AUX tit
91. When not using the DHCP function enter the IP address of the camera Do not enter an IP address already in use for the PCs and the other network cameras e Default 192 168 0 10 Note e Multiple IP addresses are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server Subnet mask When not using the DHCP function enter the subnet mask of the camera Default 255 255 255 0 Default gateway When not using the DHCP function enter the default gateway of the camera e Default 192 168 0 1 Note e Multiple IP addresses for the default gateway are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server DNS Determine how to set the address of the DNS server by selecting Auto obtain the address automatically or Manual enter the address of the DNS server When Manual is selected it is necessary to configure the settings for the DNS When using the DHCP function it is possible to obtain the DNS address automatically by selecting Auto Refer to the network administrator for further information about the settings Default Manual Primary server address Secondary server address When Manual is selected for DNS enter the IP address of the DNS server Refer to the network administrator about the IP address of the D
92. a mobile terminal e Depending on the mobile terminal in use larger size images may not be displayed In this case selecting Low for Image quality setting of JPEG page 76 may sometimes solve this problem e Depending on the mobile terminal in use or its contract plan it may be impossible to access 1 IP address is the global WAN IP address of the router that can be accessed via the Internet However when accessing the same LAN as the camera with a wireless compatible mobile terminal the IP address is the local IP address 2 Only when accessing the camera through the Internet 26 Operating Instructions 3 Record images on the SD memory card manually 3 Record images on the SD memory card manually Images displayed on the Live page can be recorded on the SD memory card manually This button is operable only when Manual is selected for Save trigger on the SD memory card tab of the Basic page of the setup menu page 56 It is possible to select JPEG or H 264 on Recording format of the setup menu page 55 When JPEG is selected for Recording format still image data are recorded When H 264 is selected video data are recorded Images recorded on the SD memory card can be copied onto the PC page 61 1 Display the Live page page 7 WvV Sw396 Live Setup Multi screen oo ow Fibs mE oO Compression wee Image capture size VGA QVGA
93. acking capabilities Sensitivity Select the tracking sensitivity from the following High Middle Low Default Middle Note Reducing the sensitivity can help reduce false detections such as when a tree is swaying but it will also reduce the tracking capabilities On the other hand increasing the sensitivity increases the tracking capabilities but also increases false detections Match the settings according to where the camera is used Auto track duration time Select the time that tracking will be forced to stop from after it started from the following Off Unlimited 10s 20s 30s 40s 50s 1 min 2min 3min Smin 10min Default Off Unlimited Note e The camera will stop in the position it is at when the auto track duration time expires To return to auto mode set the self return and after tracking is finished the self return time is counted and the camera returns to auto mode Lost object search Select the operations to be performed when the tracking loses the target from the following Off Tracking stops at the position that it lost the target On w o zoom out If the target is lost tracking starts looking for new movement and if it finds movement it continues auto tracking On w zoom out If the target is lost the camera zooms out and tracking starts looking for new movement if it finds movement it continues auto tracking Default On w zoom out Operating Instructions 11 Configure the settings relating to i
94. age 127 Alarm button Displays the Alarm page The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence the alarm occurrence notification and the VMD area settings can be configured on the Alarm page page 129 Advanced func button Displays the Advanced func page The setting relating to the XML notification destinations of information about the face detection and the settings relating to the face detection can be configured on the Advanced func page page 146 Operating Instructions 47 9 Display the setup menu from a PC 48 User mng button Displays the User mng page The settings relating to the authentication such as users and PCs restrictions for accessing the camera can be configured on the User mng page page 150 Server button Displays the Server page The settings relating to the mail server the FTP server and the NTP server to which the camera accesses can be configured on the Server page page 155 Network button Displays the Network page The network settings and the settings relating to DDNS Dynamic DNS SNMP Simple Network Management Protocol and the FTP File Transfer Protocol periodic transmission can be configured on the Network page page 160 Schedule button Displays the Schedule page On the Schedule page it is possible to designate time zones to allow to rec
95. ages on a PC 1 2 About the Live page 10 WV SW396 WV SW396 Live Setup Multi screen Compression JPEG Stream 2 Image capture size VGA QVGA Image quality Rec on SD Log Brightness ani x ha h noma f j Preset select language pull down menu The camera s display language can be selected The default language can be set in the Language in the Basic settings gt page 49 Setup button Displays the setup menu The button will turn green and the setup menu will be displayed Live button Display the Live page The button will turn green and the Live page will be displayed Multi screen buttons Images from multiple cameras can be displayed on a multi screen by registering cameras on the setup menu page 17 Compression buttons H 264 MPEG 4 button The letters H 264 or MPEG 4 on the button will turn green and an H 264 or MPEG 4 image will be displayed When On is selected for H 264 transmission or MPEG 4 transmission of H 264 1 H 264 2 or MPEG 4 1 MPEG 4 2 the H 264 or MPEG 4 button will be displayed page 80 page 86 JPEG button The letters JPEG on the button will turn green and JPEG image will be displayed Stream buttons These buttons will be displayed only when an H 264 or MPEG 4 image is displayed 1 button The letter 1 will turn green and i
96. ain will be automatically increased and screen will become brighter High Mid and Low are indications of gain level e Off Images will be captured with the fixed gain level Default On High Auto slow shutter The electronic sensitivity enhancement sensitivity up can be carried out by adjusting the storage time of the sensor The following are available for the recording duration Off 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s Default Off 1 30s IMPORTANT e When On is selected for Auto slow shutter frame rate may become lower Noise or white dots blemishes may sometimes appear Note e When Max 16 30s is selected for example sensitivity will automatically be increased up to x16 When Off is selected for AGC this setting is unavailable Day amp Night IR Select switching between the color mode and the black amp white mode from the following Off The color mode is selected e On The black amp white mode is selected e Auto1 Normal The camera automatically switches between the color mode and the black amp white mode in accordance with picture brightness luminance The black amp white mode will automatically be selected when the lighting condition becomes darker while the color mode will automatically be selected when it becomes brighter Auto2 IR Light Suitable when using near infrared light source at night e Auto3 Sup
97. and select Install ActiveX Control The Security Warning window will be displayed Click the Install button on the displayed Security Warning window 218 Operating Instructions 21 Troubleshooting Symptom Cause solution Reference pages The following message is displayed on the information bar This webpage wants to install the following add on nwcv4Ssetup exe from Panasonic System Networks Co Ltd Internet Explorer 9 Select Install The Security Warning window will be displayed Click the Install button on the displayed Security Warning window An unnecessary status bar or scroll bar is displayed on the pop up window Click Internet Options under Tools of the menu bar of Internet Explorer and then click the Security tab Click Internet in the Select a Web content zone to specify its security settings section Then click the Custom Level button to open the Security Setting window Under Miscellaneous select Enable for Allow script initiated windows without size or position constraints Click the OK button When the warning window is displayed click the Yes button Images are not fit in the frames When 120 DPI is selected for DPI setting they may not be displayed correctly Click the Settings tab on the Properties window of
98. arker parts of images brighter by digital image processing When On is selected for Wide dynamic range this setting is unavailable e On Activates the darkness compensation function e Off Deactivates the darkness compensation function Default Off IMPORTANT e When On is selected for Adaptive black stretch noise in the darker parts may be increased and parts around borders between the darker parts and the brighter parts may become darker brighter than the other darker brighter parts Note When Opn is selected for Wide dynamic range the Adaptive black stretch setting is unavailable Back light compensation BLC Select On or Off to determine whether or not to activate the back light compensation BLC function When On is selected for Wide dynamic range this setting is unavailable The back light compensation function can compensate back light by setting mask areas on brighter parts of images e On Mask areas will be set automatically e Off Mask areas will not be set automatically It is necessary to set them manually Default Off Mask area When Off is selected for Wide dynamic range and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas Refer to page 106 for information on how to set the mask area Light control mode Select the light control mode from the following Operati
99. arm log list TRM1 Alarm by alarm input to Terminal 1 TRM2 Alarm by alarm input to Terminal 2 TRM3 Alarm by alarm input to Terminal 3 e VMD Alarm by VMD alarm Operating Instructions 35 6 Display the log list 36 e COM Alarm by command alarm AT F Alarm by auto track alarm SD memory card Available capacity and the original capacity of the SD memory card will be displayed The displayed descriptions are the same descriptions displayed as Remaining capacity on the SD memory card tab page 59 Delete button Click this button to delete the currently displayed log list When using the SD memory card images associated with the log list will also be deleted IMPORTANT e If there are too many recorded data files it may take time to delete all of them When the total size of the JPEG files is 1 GB it may require about 1 hour Formatting the SD memory card can shorten the time to delete all the data page 59 e In the process of the deletion only logs will be saved and it is impossible to save images newly e Do not turn off the power of the camera until the deletion is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory card In this case click the Delete button on the same log list window used to delete the logs Download button Click this button to download all logs of the selected log list as a file onto the PC
100. arned for both Patrol 1 and Patrol 2 e 4 30 seconds of operations can be learned each for Patrol 1 Patrol 2 Patrol 3 and Patrol 4 e Default 1 Note e When the number of control patterns is changed the learned patrol operations are deleted Learn patrol pattern Click W of Patrol No and select a patrol number 1 4 from the pull down menu An asterisk next to the patrol number indicates that the patrol operation has already been learned for the patrol number With the patrol number selected click the Learn button to start learning the camera operations During learning LEARNING S is displayed on the screen S is the length of possible learning time remaining Click the Stop button to stop learning and replaying camera operations When the remaining time is zero seconds OS operations are automatically stopped With the patrol number selected click the Confirm button to replay the learned camera operations Operating Instructions 11 Configure the settings relating to images and audio Image Audio Note The following are the camera operations that can be learned Start position operations pan tilt zoom focus position brightness Camera operations pan tilt zoom focus position brightness moving the preset position The auto focus function cannot be used when performing patrol operations As a characteristic of zoom lenses when images are zoomed up from the Wide side they m
101. associated images On Use Alarm input Logs Up to 5 000 logs will be kept When more than 5 000 event logs are filed the older event logs will be overwritten by the newer event logs Images Will be saved When the remaining capacity of the SD memory card becomes insufficient the older images will be overwritten by the newer images Other than Alarm input Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed the older logs will be overwritten by the newer logs In this case the oldest log is the first to be overwritten Images Will not be saved Not use Logs Up to 1 000 logs will be kept When more than 1 000 logs are filed the older logs will be overwritten by the newer logs In this case the oldest log is the first to be overwritten When the power of the camera is turned off logs will be deleted Images Will not be saved Off Use Alarm input Logs Will not be saved Images Will be saved When the remaining capacity of the SD memory card becomes insufficient the older images will be overwritten by the newer images To display images on the SD memory card it is necessary to copy them onto the PC first gt page 61 Other than Alarm input Logs Will not be saved Images Will not be saved Not use Logs Will not be saved Images Will not be saved Operating Instructions 71 10 Configure the basic settings of the cam
102. ating Instructions 11 Configure the settings relating to images and audio Image Audio H 264 2 QVGA 800x600 When 16 9 is selected for Aspect ratio H 264 1 320x180 640x360 1280x720 H 264 2 320x180 640x360 e Default H 264 1 1280x960 H 264 2 VGA Transmission priority Select a transmission priority for H 264 images from the following Constant bit rate H 264 images will be transmitted with the bit rate selected for Max bit rate per client Frame rate H 264 images will be transmitted with the frame rate selected for Frame rate e Best effort In accordance with the network bandwidth H 264 images will be transmitted with the bit rate varying between the maximum and minimum bit rates that are set for Max bit rate per client Default Frame rate Note When Frame rate is selected for Transmission priority number of users who can access the camera may be limited more may become less than 10 Frame rate Select a frame rate for H 264 images from the following 1fps 3fps 5fps 7 5fps 10fps 12fps 15fps 20fps 30fps e Default 30fps Note When Frame rate is selected for Transmission priority this setting is available e Frame rate is limited by Max bit rate For this reason the frame rate may be lower than the specified value when any value marked with an asterisk is selected Max b
103. ating Instructions 193 17 Configuring the network settings Network 3 Click the Set button after completing the settings The result will be displayed at the bottom of the window FTP image transr Tue Mwed MTh MFri O Sat o9 vit oo 17 Lao Schedule 1 Tue Mwed MTh MF Msat M 23 m 00 o7 flo Schedule 2 Omon tue Owed Cthu Ofri Msa M 24h 0 a00 a FO Schedule 3 17 7 2 How to delete the set schedule FTP image tran 1 schedule Schedule 1 VJMon viTue MiWed Thu MiFri Osat O Sun a9 00 viMon MTue Mwed Schedule 2 23 00 Omon OTue Owed O Schedule 3 0 00 1 Uncheck the check box of the set day of the week 194 Operating Instructions 17 Configuring the network settings Network 2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted FTP image tran dule 1 mon OTue Schedule 2 O24 0x Schedule 3 0 00 24 00 Operating Instructions 195 18 Configure the settings relating to the schedules Schedule 18 Configure the settings relating to the schedules Schedule On the Schedule page it is possible to configure the settings relating to schedules as follows e Alarm permission Alarm input will be received only in the speci
104. ay become blurred When learning zoom operations starting from the Tele side will reduce blurring The operational range of patrol is from horizontal to directly underneath the camera Digital flip function cannot be used Zoom buttons Focus buttons Brightness buttons Control pad buttons and Go button Refer to page 10 for descriptions of how to operate these buttons pad Close button Click this button to close the Patrol setup menu 11 6 7 Configure the settings relating to auto track Auto track setup menu WV SW396 WV SC386 Click the Setup gt gt button of Auto track on the Image Position tab of the Image Audio page page 94 Operating Instructions 115 11 Configure the settings relating to images and audio Image Audio Here the information related to the auto track setting is set nced setting Zoom with auto track on Ooff Small 1 4 of the image Middle Auto track duration time Alarm area Area No notification Panasonic alarm protocol notification gt gt n notifying alarm area numbers by the Panasonic alarm protocol to On Brightness J Norma J Preset 116 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Auto track setting Camera height Select the height that the camera is installed to from the following 2 5m 8 5ft 2 75m 9 Oft 3 0m 10 0ft 3
105. be displayed when the Start button is clicked Select the image to be downloaded and then click the OK button All Current image Download range E All All images saved at the selected time and date will be downloaded e Current image Only the currently displayed image will be downloaded Download range Images in the designated range of number of images will be downloaded Note e When the Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the Cancel button will be saved on the PC Browse button When successfully logged in after the user authentication process a folder on the SD memory card in which images are saved will be displayed gt page 61 Operating Instructions 39 7 Playback of images on the SD memory card 7 2 Download the images When H 264 is selected for Recording format of the SD memory card IMPORTANT e Depending on the network environment download of video data may fail To play back video data recorded on the SD memory card download the desired data and save the data on the PC It is impossible to play back video data on the Playback page For this reason follow the procedure below 1 Click the time amp date on the log list window gt page 33 Alarm log Total Nee Top Prev page Next page Last Time amp date Jul 28 2011 13 04 23 Jul 28 2011 12 58 31
106. be used will be the multicast port number plus 1000 Multicast TTL HOPLimit Enter the multicast TTL HOPLimit value e Available value 1 254 e Default 16 IMPORTANT When transmitting an MPEG 4 image via a network the transmitted image sometimes may not be displayed depending on the settings of a proxy server or a firewall In this case refer to the network administrator e When two or more network interface cards are installed on the PC in use the network interface card s not used for receiving images should be invalidated when displaying images using the multicast port Operating Instructions 11 Configure the settings relating to images and audio Image Audio Smoother live video display on the browser buffering Perform settings to display camera images on the viewer software On Images are temporarily stored on the computer and are displayed smoother Off Images are displayed in real time and are not stored on the computer Default Off Erna Bk Gi gt It is necessary to designate the unicast port number when Unicast port MANUAL is selected for Transmission type It is necessary to designate the multicast IP address when Multicast is selected for Transmission type Operating Instructions 89 11 Configure the settings relating to images and audio Image Audio 11 5 Configure the settings relating to the camera operations Cam Function Click the Cam Function tab
107. before 360 map shot or Preset map shot was carried out It may sometimes be slightly different The window on which the thumbnail images are displayed will close when clicking the following buttons that can switch the camera channel or reload images Live Multi screen H 264 MPEG 4 JPEG Stream Image capture size Image quality Setup To display the thumbnail images again carry out 360 map shot or Preset map shot again Patrol 1 4 GEL Performs patrols 1 4 that were set in advance page 113 Operating Instructions 13 1 Monitor images on a PC 14 Control pad buttons panning tilting Panning tilting speed will be faster if a clicked point gets farther from the center point of the control pad It is also possible to pan tilt the camera by dragging the mouse Zoom and focus can be adjusted by right clicking When an upper lower area of the control pad is right clicked the displayed image will be zoomed in out on When a left right area is right clicked the focus will be adjusted to the Near Far side Zoom can also be adjusted using the mouse wheel Brightness buttons Available range 0 255 f button The displayed image will be darker 7 button The adjusted brightness will return to the default brightness 64 button Image will be brighter Preset Select a preset position from the pull down menu and click the Go button The camera will
108. blem may have occurred In this case check the system status 176 Operating Instructions 17 Configuring the network settings Network 3 Click Certificate Error over the URL and click View certificates x Certificate Invalid The security certificate presented by this website has errors This problem may indicate an attempt to fool you or intercept any data you send to the server We recommend that you close this webpage About certificate errors View certificates Operating Instructions 177 17 Configuring the network settings Network 4 Click Install Certificate 4 Certificate General Details Certification Path ER Certificate Information This CA Root certificate is not trusted To enable trust install this certificate in the Trusted Root Certification Authorities store Issued to Issued by Valid from Learn more about certificates Note e If Install Certificate is not displayed close Internet Explorer once and select Run as Administrator to launch Internet Explorer again Click Start All Programs gt right click Internet Explorer click Run as Administrator 178 Operating Instructions 17 Configuring the network settings Network 5 Click Next displayed on Certificate Import Wizard Certificate Import Wizard Welcome to the Certificate Import Wizard This wizard helps you copy certificates
109. blink as follows Dark gray Light gray e When selecting Zone No after selecting Mosaic for Display type a mask will be displayed at the center of the image display area with a mosaic effect When the other mask that had already been set is on the same zone the mask that had previously been set will be displayed in dark gray E GD Zoom buttons Focus buttons Brightness buttons Control pad buttons and Go button Refer to page 10 for descriptions of how to operate these buttons pad Close button Click this button to close the Privacy zone setup menu Operating Instructions 123 11 Configure the settings relating to images and audio Image Audio 11 7 Configure the settings relating to audio Audio Click the Audio tab on the Image Audio page page 43 page 45 The settings relating to audio can be configured on this page 124 Note e Images and audio will not be synchronized Therefore images and audio may not always match e Audio may be interrupted depending on the network environment JPEGIH 264 Cam Function Image Position Audio transmission reception Audio encoding format Audio bit rate Mic input volume Camera to PC Mic input inte amera to PC Audio outp Audio output PC to Camera Audio output port PC to Camera 4004 1024 50000 Permission level of audio trans recep 1 Level 1 only 2 Level 2 or higher 3 All users Audio transmission reception
110. by the number of the image files stored and log savings on the SD memory card Selecting H 264 for Recording format can reduce the number of files to be stored on the SD memory card e The data writing speed will go down after data are repeatedly written down on an SD memory card Recording format Select JPEG or H 264 for the video encoding format of image data to be recorded on the SD memory card JPEG Records still image data e H 264 Records video data in the MP4 video encoding format Audio will not be recorded e Default JPEG Note e When H 264 is selected it will become impossible to transmit images with the settings of MPEG 4 or H 264 2 e When H 264 is selected the settings for H 264 2 on the JPEG H 264 tab of the Image Audio page will be changed to the settings for H 264 recording e When the setting value of Video encoding format on the JPEG H 264 tab of the Image Audio page is changed from H 264 to MPEG 4 the setting value of Recording format will automatically be changed to JPEG When H 264 is selected the priority band may not be maintained if H 264 MPEG 4 2 is selected for Priority stream Stream type on the System tab of the User mng page e When using the SD memory recording function of a Panasonic network disk recorder select JPEG for Recording format e When the setting of
111. c images may not be transmitted at the designated interval e When On is selected for both the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function Therefore images may not be transmitted at the interval designated on the FTP periodic image transmission setting Operating Instructions 31 5 Transmit images onto an FTP server 5 3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function Images that have failed to transmit using the FTP periodic image transmission can be saved automatically on the SD memory card It is possible to select a trigger to save images on the SD memory card on the SD memory card tab of the Basic page page 54 To use the SD memory recording function featured in Panasonic network disk recorder select Off for FTP periodic image transmission page 192 and FTP error for Save trigger gt page 56 IMPORTANT We make no guarantee for any damages of files on the SD memory card incurred by malfunction or error occurrence in files saved in the SD memory card regardless of what the cause may be Note e When browsing images by selecting an FTP error log on the log list it is necessary to select On for Save logs page 69 32 Operating Instructions 6 Display the
112. c characters the backslash the colon the slash and the underscore _ Manual Schedule Configure the settings relating to manual saving or schedule saving of the log list Select On or Off and designate the destination folder in the same manner as for Alarm Note e When H 264 is selected for Recording format On or Off will automatically be selected for Save logs according to the setting of Save trigger Operating Instructions 69 10 Configure the basic settings of the camera Basic e Schedule saving is available only when H 264 is selected for Recording format FTP error Perform the settings for the FTP error log list Select On or Off and designate the destination folder in the same manner as for Alarm IMPORTANT e When Name w o time amp date is selected for File name on the FTP img trans tab on the Network page FTP error log and associated images will not be saved To save them select Name w time amp date gt page 191 Note e When H 264 is selected for Recording format FTP error is unavailable 70 Operating Instructions 10 Configure the basic settings of the camera Basic 10 4 1 How the logs and images are saved depending on the settings for Alarm Log tab SD memory card tab Alarm Save logs SD memory card Save trigger Logs and
113. cally move to the registered position using the self return function when turning on the power of the camera screen scene for Light control mode EED GD 98 SED 103 The camera does not move When the camera position is moved from the preset 198 onto the preset position position after turning on the power of the camera 203 exactly execute the position refresh function from the Default reset tab of the Maintenance page When Position refresh is set for the created schedule the camera position will be corrected periodically Is any part of the camera worn out When the camera does not move to the exact position frequently the driving parts may be worn out Contact the dealer for assistance The camera does not If the camera always moves to a specific position 90 214 Operating Instructions 21 Troubleshooting Symptom Cause solution Reference pages The AUTO MODE Off home position auto pan preset sequence auto track patrol of the camera changes RE Bo E gt Z BE 4x Check the settings for the self return function 90 Images cannot be saved on the SD memory card Failed to write read data on the SD memory card Is the SD memory card inserted correctly Check if the SD memory card is inserted correctly Installation Guide Is the SD memory card formatted Format the SD memory card 59 Isn t the write protect switch set
114. characters Unavailable characters amp File name Enter the file name used for the alarm image to be transmitted to an FTP server The file name will be as follows File name Entered file name Time and date year month day hour minute second Serial number Available number of characters 1 32 characters e Unavailable characters amp lt gt Post alarm e Transmission interval Select the transmission interval for the alarm image transmission to the FTP server from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps e Default 1fps e Number of images Select the number of images to be transmitted from the following 1pic 2pics 3pics 4pics 5pics 6pics 7pics 8pics 9pics 10pics 20pics 30pics 50pics 100pics 200pics 300pics 500pics 1000pics 2000pics 3000pics e Default 100pics e Recording duration Approximate time to be taken to save the set Number of images with the set Transmission interval will be displayed Operating Instructions 13 Configure the alarm settings Alarm Image capture size Select the capture size of images to be transmitted to the FTP server or of an image to be attached to the alarm mail When 4 3 is selected for Aspect ratio E QVGA VGA 1280x960 When 4 3 VGA is selected for Aspect ratio Sep Gap QVGA VGA 1280x960 When 4 3 800x600 is selected for Aspect ratio EID CED QVGA 80
115. ction is available e Default HTTP HTTPS port Designate the HTTPS port number to be used e Available port number 1 65535 e Default 443 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 554 995 10669 10670 59000 61000 Operating Instructions 165 17 Configuring the network settings Network 166 Note The camera will restart after the connection setting is changed When using the self signed certificate If the camera is accessed using the HTTPS protocol for the first time the warning window will be displayed In this case follow the instructions of the wizard to install the self signed certificate page 175 When using the server certificate In advance install the root certificate and intermediate certificate on the browser in use Follow the instructions of CA for how to obtain and install these certificates e When the camera is accessed using the HTTPS protocol the refresh interval and frame rate of images may be lower e When the camera is accessed using the HTTPS protocol it may take time to display images e When the camera is accessed using the HTTPS protocol the images may be distorted or audio may be interrupted e The maximum number of concurrent access user varies depending on the maximum image size and transmission format FTP access to camera Select Allow or Forbid to determine whether to
116. ctions 17 Configuring the network settings Network Item Description Available number of characters CRT key Displays the key size and generation time amp date of the current key Note e To use the server certificate follow the requests from the CA about the information to be entered e The available characters for Common Name State Locality Organization Organizational Unit are 0 9 A Z a z and the following marks _ 3 Click the OK button after entering the items The Save As dialog box will be displayed 4 Enter a file name for the CSR in the Save As dialog box to save on the PC The saved CSR file will be applied to the CA IMPORTANT e The server certificate will be issued for the set of the generated CSR and CRT key If the CRT key is re generated or updated after applying to the CA the issued server certificate will be invalidated Note e This camera generates the CSR file in the PEM format 17 2 4 Installation of the server certificate IMPORTANT e Ifthe CSR file is not generated it is impossible to install the server certificate security certificate For the installation the server certificate issued by CA is required A server certification issued by CA is needed in order to install the server certification 1 Click the Browse button of CA Certificate CA Certificate install The Open dialog box will be displayed 2 Select the server
117. ctories according to Save trigger Move to the directory corresponding to the desired images and copy them Refer to page 220 for further information about the directory structure Operating Instructions 61 10 Configure the basic settings of the camera Basic Possible number of JPEG images that can be saved on the SD memory card as indications IMPORTANT The numbers on the following table are just indications They are not actual numbers of images that can be saved on the SD memory card Numbers will differ according to photographic subject to be saved Note All values are approximate Image capture size 1280x960 Capacity of SD Image quality memory card 0 Super fine 1 Fine 2 3 4 32 GB 64 000 80 000 96 000 112 000 128 000 16 GB 32 000 40 000 48 000 56 000 64 000 8 GB 16 000 20 000 24 000 28 000 32 000 4 GB 8 000 10 000 12 000 14 000 16 000 2 GB 4 000 5 000 6 000 7 000 8 000 1 GB 2 000 2 500 3 000 3 500 4 000 512 MB 1 000 1 250 1 500 1 750 2 000 256 MB 500 625 750 875 1 000 Capacity of SD Image quality memory card 5 Normal 6 7 8 9 Low 32 GB 160 000 224 000 256 000 288 000 320 000 16 GB 80 000 112 000 128 000 144 000 160 000 8 GB 40 000 56 000 64 000 72 000 80 000 4 GB 20 000 28 000 32 000 36 000 40 000 2 GB 10 000 14 000 16 000 18 000 20 000 1GB 5 000 7 000 8 000 9 000 10 000 512 MB 2 500 3 500 4 000 4 500 5 000 256 MB 1 250 1 750 2
118. d at the moment when the mouse button is released will be the top of the currently displayed page Next page button Click this button to display the next page of the log list Note e When the mouse button is held down while placing the mouse pointer on the Next page button the displayed log number will be increased When the mouse button is released the increment of the log number will stop and the log number displayed at the moment when the mouse button is released will be the top of the currently displayed page Last button Click this button to display the log listed at the bottom Time amp date Time and date when each log has been filed will be displayed Note e When Off is selected for Time display format page 49 time and date of alarm occurrence will be displayed in 24 hour format The recording timing of logs is as follows Alarm log Alarm occurrence time and date will be filed as a log Manual Schedule log Time and date when recording of images onto the SD memory card started manually or during the period of the schedule will be filed as a log When images are recorded sequentially logs will be filed every one hour However depending on the photographic subject and the setting used logs may be filed in periods of over on hour FTP trans error log Logs will be filed every one hour Event The event type will be displayed The event types will be displayed only when displaying the al
119. d for Super Dynamic SD the interactive control with face detection is deactivated Adaptive black stretch Select On or Off to determine whether or not to activate the darkness compensation function The darkness compensation function can make darker parts of images brighter by digital image processing e On Activates the darkness compensation function e Off Deactivates the darkness compensation function Default Off IMPORTANT e When On is selected for Adaptive black stretch noise in the darker parts may be increased and parts around borders between the darker parts and the brighter parts may become darker brighter than the other darker brighter parts Back light compensation BLC Select On or Off to determine whether or not to activate the back light compensation BLC function When On is selected for Super Dynamic SD this setting is unavailable The back light compensation function can compensate back light by setting mask areas on brighter parts of images On Mask areas will be set automatically e Off Mask areas will not be set automatically It is necessary to set them manually Default Off Mask area When Off is selected for Super Dynamic SD and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas Refer to page 106 for information on how to set the mask area Light control mo
120. de Select the light control mode from the following Outdoor scene Depending on the brightness level illuminance the iris will automatically be controlled together with the shutter speed adjustment to control light When shooting a bright subject such as outdoor etc select this parameter Be aware that flicker may occur when a subject is under fluorescent lighting Indoor scene 50 Hz Indoor scene 60 Hz The shutter speed will automatically be adjusted to prevent flicker caused by fluorescent light Select 50 Hz or 60 Hz corresponding to the location where the camera is in use e Fix shutter The selected value will be set as the fixed shutter speed 1 30 Fix 3 100 Fix 3 120 Fix 2 100 Fix 2 120 Fix 1 100 Fix 1 120 Fix 1 250 Fix 1 500 Fix 1 1000 Fix 1 2000 Fix 1 4000 Fix 1 10000 Fix Default Outdoor scene Note e When a faster shutter speed is selected up to 1 10000 it is possible to capture a fast moving object with less blur e When a faster shutter speed is selected the sensitivity will become lower Smear also may appear under bright light condition e When On is selected for Super Dynamic SD only Outdoor scene and Indoor scene are available Operating Instructions 11 Configure the settings relating to images and audio Image Audio AGC Select a method of gain adjustment from the following On High On Mid On Low When the luminance of the subject becomes darker g
121. during pausing the frame previous to the currently displayed frame will be displayed Note e When the mouse button is held down while the mouse pointer is on this button the image number will be decreased When the mouse button is released the decreasing of the image number will stop and the image corresponding to the currently displayed number will be displayed PAUSE button Playback will be paused when this button is clicked during playback Playback will resume when this button is clicked during pausing STOP button Playback will stop and the Playback window will turn to the Live page NEXT IMAGE button The next frame will be displayed and paused when this button is clicked during playback Each time this button is clicked during pausing the frame next to the currently displayed frame will be displayed Note e When the mouse button is held down while the mouse pointer is on this button the image number will be increased Operating Instructions 7 Playback of images on the SD memory card When the mouse button is released the increment of the image number will stop and the image number displayed at the moment when the mouse button is released will be displayed LAST button The last image will be displayed SD card Start button The selected image will be downloaded onto the PC Before downloading images designate the destination directory in advance page 69 The following window will
122. e 360 map shot Moves 45 horizontally at a time and repeats 8 times to shoot images of each 45 position 45 x 8 360 and then displays 8 thumbnail images of each 45 position 45 x 8 360 on a newly opened window When a thumbnail image is clicked the camera moves to the respective position and live images will be displayed on the Live page e Preset map shot Eight thumbnail images of the preset position 1 8 page 108 will be displayed orderly on a newly displayed window When a thumbnail image is clicked the camera moves to the respective position and live images will be displayed on the Live page Note e Do not operate the browser until all the thumbnail images are displayed and the camera returns to the original position where the camera was when 360 map shot or Preset map shot was carried out e When 360 map shot is carried out while the camera is moving panning tilting images captured while panning tilting may be displayed as the thumbnail display In this case stop the current operation and carry out 360 map shot again e When Preset map shot is carried out with an unregistered preset position among preset position 1 8 the thumbnail image of the preset position before the unregistered preset position will be displayed In this case the camera will not move when the thumbnail image is clicked The camera will not always return to the exactly same position where it was
123. e 51 The number of lines for the display is 3 when using WV SW396 WV SW395 WV SC386 WV SC385 2 when using WV SC384 Click a desired point in the main area on the Live page that is to be the center of the angle of view The camera moves to adjust the position in order to set the clicked point as the center When selecting an area in the main area by dragging the mouse the selected area will be located at the center of the main area In this case the zoom ratio will be adjusted automatically Zoom can be adjusted using the mouse wheel GED When the main area of the Live page is right clicked Auto track starts for the clicked object Depending on the targeted object or its surroundings Auto track may not perform normally Note e When operated by a lower access level user images displayed on the screen may be changed temporarily This does not affect operation of the camera e When the displayed image is being zoomed in more than 18x SD Ge 36x GEL the clicked point may not always be located at the center of the main area When the mouse is dragged to move the camera beyond its operable range the camera will move to the requested direction and will stop at the end of the operable range Then the zoom ratio of the displayed image will automatically be adjusted Operating Instructions 15 1 Monitor images on a PC e Depending on the PC in use screen tearing may occur when the shooting scene drastically changes
124. e Depending on the provider local addresses may be allocated In this case the DDNS service is unavailable Refer to the contract provider for further information Network FTP img trans DDNS DDNS Select the DDNS service to determine whether or not to use DDNS e Off Does not use the DDNS function e Viewnetcam com Uses the Viewnetcam com service e Dynamic DNS Update Uses Dynamic DNS Update RFC2136 compliant without the DHCP cooperation e Dynamic DNS Update DHCP Uses Dynamic DNS Update RFC2136 compliant with the DHCP cooperation e Default Off Note e When using Dynamic DNS Update RFC2136 compliant refer to the network administrator for whether or not to cooperate with the DHCP 17 4 2 When using the Viewnetcam com service Network FTP img trans Viewnetcam com Camera URL Your Account Link ss interval Personal Camera URL The URL of the camera registered for Viewnetcam com Your Account Link When the displayed URL is clicked the registration window for the Viewnetcam com service will be displayed in a newly opened window Register the information in the registration window to enroll in the Viewnetcam com service Operating Instructions 187 17 Configuring the network settings Network Access interval Select the interval to access the Viewnetcam com service server to check the IP address and the host name from the following
125. e SD memory card can be obtained Click the Execute button Refer to page 61 for how to access images 60 Operating Instructions 10 Configure the basic settings of the camera Basic 10 3 Access copy images saved on the SD memory card onto the PC SD memory card images Click the SD memory card tab on the Basic page page 43 page 45 The following are descriptions of how to copy images saved on the SD memory card onto the PC It is necessary in advance to select Allow for FTP access to camera on the Network tab of the Network page page 160 IMPORTANT It may sometimes be impossible to operate when another user is accessing images on the SD memory card In this case retry later Depending on the settings of a proxy server or a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button of Access img The user authentication window will be displayed User authentication Password It is necessary in advance to select Allow for FTP access to camera on the Network tab of the Network page 2 Click the OK button after entering the user name and the password of the camera administrator The folder in which images are to be saved will be displayed Note When the FTP server of the camera is logged to access images the SD memory card is assigned to Drive B Images are saved in different dire
126. e camera Maintenance System log check firmware upgrade status check and initialization of the setup menu can be performed on this page The Maintenance page has 4 tabs the System log tab the Upgrade tab Status tab and the Default reset tab 19 1 Check the system log System log Click the System log tab of the Maintenance page page 43 page 45 Up to 4 000 system logs can be saved on the SD memory card when the SD memory card is inserted after selecting Use for SD memory card on the SD memory card tab gt page 54 When Not use is selected for SD memory card up to 100 system logs can be saved on the built in memory of the camera When the saved system logs have reached the maximum number the newer logs will overwrite the older system logs In this case the oldest log is the first to be overwritten The system logs will be displayed in group of 100 logs each When using the SD memory card the logs will be saved even when the power of the camera is turned off When not using the SD memory card the logs will be deleted when the power of the camera is turned off System log Upgrade Status Default reset lt lt Previous 100 Next 100 gt gt No Time amp date Description Next 100 gt gt When clicking Next 100 gt gt the next 100 system logs will be displayed lt lt Previous 100 When clicking lt lt Previous 100 the previous 100 system logs wil
127. e generated To generate the CSR click the Execute button to display the CA Certificate Generate Certificate Signing Request dialog window CA Certificate CA Certificate install Installs the server certificate Security certificate issued by CA Certificate Authority and displays the information of the installed server certificate To install the server certificate click the Browse button to display the Open dialog box and select the file of the server certificate issued by CA and click the Execute button If the server certificate is already installed the file name of the installed server certificate will be displayed CA Certificate Information Displays the information of the server certificate When the Confirm button is clicked the registered information of the installed server certificate will be displayed in the CA Certificate Confirm dialog box If the server certificate is not installed the content of the generated CSR file will be displayed When the Delete button is clicked the installed server certificate will be deleted IMPORTANT e Before deleting the valid server certificate security certificate confirm that there is a backup file on the PC or another media The backup file will be required when installing the server certificate again Connection Select the protocol used to connect the camera HTTP Only the HTTP connection is available HTTPS Only the HTTPS conne
128. e self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information Depending on the status of the self signed certificate the following are displayed Indication Description Not generated The self signed certificate are not generated Invalid Reason CA Certificate installed The self signed certificate has already been generated and the server certificate has been installed e Inthis case the server certificate is validated Common name of the self signed The self signed certificate has already been certificate generated and validated e When the Confirm button is clicked the registered information of the self signed certificate security certificate will be displayed in the Self signed Certificate Confirm dialog box Certificate Confirm Country 2048bit Seems 2010 01 01 12 00 00 Operating Instructions 171 17 Configuring the network settings Network When the Delete button is clicked the generated self signed certificate security certificate will be deleted When HTTPS is selected for Connection it is impossible to delete the self signed certificate 17 2 3 Generation of CSR Certificate Signing Request IMPORTANT Ifthe CRT key is not generated it is impossible to generate the CSR Before generating the CSR file configure t
129. e settings relating to the logs Log ssssssssnsssnsnnnssnnnssnsnnnnnnnnnnnnnnnnnnnnnn 69 10 4 1 How the logs and images are saved depending on the settings for Alarm 71 10 4 2 How the logs and images are saved depending on the settings for Manual SCMOGUIC izenera aiae bette cleavage stuehiaactslentesaavanatss dal eaialatieds i E AiE ES 72 10 4 3 How the logs and images are saved depending on the settings for FTP error 74 11 Configure the settings relating to images and audio Image AUdiO ccs ocstenctieeesdcos cee taeruadeditsas sect vieeateet es uacansiteseneicanaates Ausiewentaecaeduics 75 11 1 Configure the settings relating to the aspect ratio JPEG H 264 csceeeeeeeeeee ees 75 Operating Instructions Table of Contents 11 2 Configure the settings relating to JPEG images JPEG H 264 or JPEG PAPE G4 E A EE E A EE E E E E E 76 11 3 Configure the settings relating to H 264 images JPEG H 264 ccssssseseeeeeeeeeeees 78 11 4 Configure the settings relating to MPEG 4 images JPEG MPEG 4 cceecceeeeeees 84 11 5 Configure the settings relating to the camera operations Cam Function 90 11 6 Configure the settings relating to images and the preset positions Image Position sis csiiccieccincivecvivecsscvnvcnectetsvoceucsceuecwestentencedoctecuedebeeueacececvoysesesdbessevvansvvecssehsneivdeedes 94 11 6 1 Configure the settings relating to i
130. e whether or not to send notifications for alarm area numbers of VMD alarm and alarm area numbers of auto track alarm with the Panasonic alarm protocol by selecting On Off Default Off Additional alarm area data VMD EP GD Determine whether or not to send notifications for alarm area numbers of VMD alarm with the Panasonic alarm protocol by selecting On Off e Default Off Destination port Select a destination port for the Panasonic alarm protocol from the following Available range 1 65535 e Default 1818 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 Retry times Select a retry time for the Panasonic alarm protocol Available range 0 30 e Default 2 Destination of notification 144 Address 1 Address 8 Enter the destination IP address or host name of the Panasonic alarm protocol from the following Up to 8 destination addresses can be registered e Alarm checkbox When the checkbox is selected the Panasonic alarm notification will be provided upon an alarm occurrence Diag checkbox When the checkbox is selected notification using Panasonic alarm protocol will be provided in the following cases When notification of the remaining capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destinati
131. ected for Recording format it is impossible to transmit H 264 images with the settings for H 264 2 In this case the settings for H 264 2 are invalidated Internet mode over HTTP Select On when transmitting H 264 images via the Internet It is possible to transmit H 264 images without changing the broadband router settings configured for JPEG image transmission e On H 264 images and audio will be transmitted using the HTTP port Refer to page 163 for further information about the HTTP port number settings Off H 264 images and audio will be transmitted using the UDP port Default Off Note e When On is selected only Unicast port AUTO will be available for Transmission type e When On is selected it may take time to start displaying H 264 images e When On is selected H 264 images may not be displayed depending on the number of the concurrent access user and audio data availability etc e When On is selected only IPv4 access is available Image capture size Select the image capture size from the following When 4 3 is selected for Aspect ratio H 264 1 QVGA VGA 1280x960 H 264 2 QVGA VGA When 4 3 VGA is selected for Aspect ratio Sp Gap H 264 1 QVGA VGA 1280x960 H 264 2 QVGA VGA When 4 3 800x600 is selected for Aspect ratio Sea Gap H 264 1 QVGA 800x600 1280x960 80 Oper
132. ection with the Ei B Ba and J buttons 22 Operating Instructions 2 Monitor images on a cellular phone mobile terminal Zoom display The camera s zoom can be operated with the E E ana buttons Focus display Press the button to display the buttons used to operate the focus on the screen The camera s focus can be operated with the EJ E ana buttons Operating Instructions 23 2 Monitor images on a cellular phone mobile terminal E Ba cae We oe A y al neo eb ao an Changing the resolution Press the button to display the buttons used to select the resolution on the screen The resolution can be changed by selecting a resolution setting from the buttons Image in the aspect ratio of 4 3 Z Changes the image capture size between 320x240 640x480 default and 1280x960 Image in the aspect ratio of 4 3 VGA SEED Ge Changes the image capture size between 320x240 640x480 default and 1280x960 e Image in the aspect ratio of 4 3 800x600 SEED GED Changes the image capture size between 320x240 800x600 default and 1280x960 e Image in the aspect ratio of 16 9 Changes the image capture size between 320x180 640x360 default and 1280x720 24 Operating Instructions 2 Monitor images on a cellular phone mobile terminal Note e Depending on the model of mobile terminal used the size of the image may not change even if the resolution setting has
133. eeeeeeeeeeeees 190 17 6 Configure the settings relating to the FTP periodic image transmission FTP img tans oee nenea aa aE a E LEEA eE eNA ea EEEa Eaa ii 191 17 7 Configure the schedule settings of the FTP periodic image transmission FTP img e EEE E E A E E a E E A EN 193 17 7 1 How to set the schedules cc ta cc tier seasdiasndeasidencnn scene cturccthactetensSliteatacalectdedelancsndantlbasseens 193 17 7 2 How to delete the set schedule sxccenteneee ss ecu sec sch cieen mien cccvasteerasneeceecenetiea enskaceeeeseasese 194 18 Configure the settings relating to the schedules Schedule 196 19 Maintenance of the camera Maintenance ccccsessseeeeeeeeeeees 199 19 1 Check the system log System log ccccccsssssssseeceeeeeeeeeeessseeeeeeeeeeeessseeeeeeeeeeeeeeess 199 19 2 Upgrade the firmware Upgrade cccccceeeeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeons 199 19 3 Check the status Status o isciicissiccsescccssvestvccsecesserceetucestusevencsvenceteccecstcsodscsevsvetveeeveseris 201 19 4 Reset the settings Reboot the camera Default reset cccceeeeeeeeeeeeeeeeeeeeeees 203 20 About the displayed system log 0 cccccceeeeeeeeeeeeeeeeeeeeneeeeeseeeeeeeneees 205 21 Troubleshooting accesses aseisnieeccinnneiec cdewceensseneneuussdkocneanetieddawssneanctiies 209 22 Directory structure Of drive B vc cce ccceeccsccctvcceeseecnesdeettecerccrneneewessttsccee 220 Operatin
134. efresh Refreshes the camera images by pressing the dial key 5 Operating Instructions 19 2 Monitor images on a cellular phone mobile terminal 20 Functions Outline of functions Resolution control Changes the image capture size by pressing the dial key 0 Image in the aspect ratio of 4 3 Changes the image capture size between 320x240 default and 640x480 E e Image in the aspect ratio of 4 3 Changes the image capture size VGA between 320x240 default and 640x480 C S0386 E gt e Image in the aspect ratio of 4 3 Changes the image capture size 800x600 between 320x240 default and 640x480 CED ex Image in the aspect ratio of Changes the image capture size 16 9 between 320x180 default and 640x360 Note Some cellular phones cannot change the image capture size even when resolution is changed by resolution control Image quality It is possible to change the image quality between Quality1 and control Quality2 gt page 76 Home position The camera will move to the home position page 90 Home position will be displayed only when home position is set Preset The camera will move to the designated preset position to display images by pressing the dial key corresponding to the desired channel The dial key numbers are not displayed for Preset No 5 or greater Only preset IDs will be displayed
135. eive alarm input or to allow to activate the VMD detection function page 196 Maintenance button Displays the Maintenance page System log check firmware upgrade status check and initialization of the setup menu can be carried out on the Maintenance page page 199 Camera title The title of the camera whose settings are currently being configured will be displayed Setup page Pages of each setup menu will be displayed There are tabs for some setup menus Operating Instructions 10 Configure the basic settings of the camera Basic 10 Configure the basic settings of the camera Basic The basic settings such as camera title time and date SD memory card and the logs can be configured on the Basic page The Basic page has 3 tabs the Basic tab the SD memory card tab and the Log tab 10 1 Configure the basic settings Basic Click the Basic tab on the Basic page page 43 page 45 The settings such as the camera title time and date etc can be configured on this page Basic SD memory card re o ec Camera title fww sw3a6 Datestime Jan mlalo 4 2011 o0 mi oo joo m 2n MmrvonyYYY sF D E Vv Start tine amp date End time amp date Camera title on screen O E o O z a4 O ol z Camera title or OSD position Upper let OSD position Character size Middle O i Indicator Alarm status update mode
136. enters the masked area tracking will continue unchanged Note that the mask area will not be active in this situation Zoom buttons Focus buttons Brightness buttons Control pad buttons and Go button Refer to page 10 for descriptions of how to operate these buttons pad Close button Click this button to close the Auto track setup menu IMPORTANT In the following situations targets may not be able to be tracked or false detections may occur when there is little contrast between the subject and the background when the dome is dirty or wet when there are large changes to the lighting intensity when there are many moving objects other than the subject when there is a change to the axis of the camera s lens when the subject moves directly underneath the camera when there is harsh flickering when there are reflections from light entering the dome due to reflections from a window or road or from a backlight when the target is hidden behind a utility pole or other objects when the subject passes by other moving objects Operating Instructions 119 11 Configure the settings relating to images and audio Image Audio when the target moves too fast or too slow when the camera is shaking Inno event shall Panasonic System Networks Co Ltd be liable to any consequential inconvenience or loss or damage arising out of the settings or results of the Auto tracking system
137. ently moved while turning on the power of the camera use this function to correct the camera position It is impossible to operate the camera during the position refresh process for about 2 minutes IMPORTANT e The direction of the camera may be accidentally changed when the camera is installed When registering presets after the installation we recommend performing position refresh Note EE To initialize the network settings page 160 turn off the power of the camera then turn on the power again while holding down the INITIAL SET button on the unit and keep the INITIAL SET button held down for about 5 seconds Wait about 6 minutes after releasing the button The camera will start up and the settings including the network settings will be initialized Do not turn off the power of the unit about 6 minutes just after turning on the power Operating Instructions 203 19 Maintenance of the camera Maintenance 204 sws E To initialize the network settings gt page 160 turn off the power of the camera then turn on the power again while holding down the INITIAL SET button on the unit and keep the INITIAL SET button held down for about 5 seconds Wait about 3 minutes after releasing the button The camera will start up and the settings including the network settings will be initialized Do not turn off the power of the unit about 3 minutes just after turning on the power SED To initialize the network setting
138. er Chrome Compensation SCC Suitable to keep the color mode even under darker light condition The color mode will be carried on by the Super Chrome Compensation SCC function even under illumination that is lower than Auto 1 Default Auto1 Normal Super Chrome Compensation SCC function This function achieves faithful color images using the proprietary color compensation technology that reproduce images even under low illumination where it is usually difficult to capture objects faithfully Note e The operating sound might be heard when changing to black and white mode however it does not indicate any malfunction e Since the color compensation technology is used for Auto 3 some colors may look different from the actual objects depending on the light condition Level Select the threshold illuminance level brightness to switch between the color mode and the black amp white mode The descriptions about the following threshold illuminance levels are given when Off is selected for Super Dynamic SD When Day amp Night IR is set to Auto1 or Auto2 Operating Instructions 99 11 Configure the settings relating to images and audio Image Audio 100 High Switches from the color mode to the black amp white mode when the ambient brightness illuminance of the camera is approx 6 Ix or less Low Switches from the color mode to the black amp white mode when the ambient brightness
139. era Basic 10 4 2 How the logs and images are saved depending on the settings for Manual Schedule Log tab SD memory card tab Manual Schedule Save logs SD memory card Save trigger Overwrite Logs and associated images On Use Manual Schedule On Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed the older logs will be overwritten by the newer logs In this case the oldest log is the first to be overwritten Images Will be saved When the remaining capacity of the SD memory card becomes insufficient the older images will be overwritten by the newer images Off Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed no log will be filed newly anymore Even when available capacity of the SD memory card ran out and it is not enough to save images logs will be kept on being filed until it reaches 5 000 logs Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible Even when available capacity of the SD memory card is enough images associated with logs will be kept on being saved until number of filed logs reaches 5 000 Other than Manual Schedule Logs Will not be saved Images Will not be saved Not use Logs Will not be saved Images Will not be saved 72 Operating Instructions 10 Configure the basic settings of the ca
140. era title Cam 9 Cam 10 Cam 11 Cam 12 i Group D IP address Camera title Cam 13 Cam 14 Cam 15 Cam 16 i IP address Enter the IP address or the host name of the camera to be used for the multi screen 4 cameras can be registered as a group and up to 4 groups 16 cameras can be registered When the HTTP port number for the camera of which images are to be displayed had been changed enter as follows Example of entry Example when entering an IPv4 address http 192 168 0 10 8080 Example when entering an IPv6 address http 2001 db8 0 0 0 0 0 1 8080 Operating Instructions 127 12 Configure the multi screen settings Multi screen 128 e Available number of characters 1 128 characters To access the cameras using the HTTPS protocol enter as follows Example of entry https 192 168 0 10 IMPORTANT When accessing the camera using the HTTPS protocol install the security certificate of the camera to display images on the monitor page 175 Note e When using the host name it is necessary to configure the DNS settings of the PC to be used for the multi screen display page 161 Camera title Enter the title of the camera The entered camera title will be displayed on a multi screen e Available number of characters 0 20 characters e Unavailable characters amp Note e When selecting a 16 split screen some characters of the camera title to be displayed may not be displayed
141. era will be denied for a while 42 Operating Instructions 9 Display the setup menu from a PC 9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu IMPORTANT e The setup menu is only operable by users whose access level is 1 Administrator Refer to page 150 for how to configure the access level 9 1 How to display the setup menu 1 Display the Live page page 7 2 Click the Setup button on the Live page The window with the user name and password entry fields will be displayed User name Password Cl Remember my password 3 Click the OK button after entering the user name and the password The default user name and password are as follows User name admin Password 12345 Operating Instructions 43 9 Display the setup menu from a PC Connect to 197 168 0 10 User name Password _ Remember my password The setup menu will be displayed Refer to page 47 for further information about this menu WW Wv SW396 Live 2 Setup menu wl vy Oley 20 Or 00 vr 00 JE 2th image Audio iii Multi screen Alarm Advanced func User mng Server Network Schedule Maintenance j A f fotoos 1 65535 Set _ser__ 44 Operating Instructions 9 Display the setup menu from a PC 9 2 How to operate the setup menu Wiswise wv sw396 ave os JPEGIH
142. erminal alarm 2 is detected the camera will move to that position Auto track GEL When a terminal alarm 2 is detected the camera will start the auto tracking Patrol 2 GEE When a terminal alarm 2 is detected the camera will start the patrol If Patrol 2 is not registered it is not displayed on the screen Operating Instructions 131 13 Configure the alarm settings Alarm Default Off Terminal alarm 3 Select an action to be taken when a terminal alarm 3 is detected from the following Off Does not take any action even when a terminal alarm 3 is detected 1 64 EZD GLP When the registered preset position is selected the camera will move to the selected preset position when a terminal alarm 3 is detected Auto track GEE When a terminal alarm 3 is detected the camera will start the auto tracking 1 256 GED f a previously registered preset position is selected when a terminal alarm 3 is detected the camera will move to that position Auto track GEE When a terminal alarm 3 is detected the camera will start the auto tracking Patrol 3 GEE When a terminal alarm 3 is detected the camera will start the patrol If Patrol 3 is not registered it is not displayed on the screen Default Off VMD alarm Select an action to be taken when a VMD alarm is detected from the following Off Does not take any action even when a VMD alarm is detected 1 64 SEP LLP When the registered preset position is selected the camera
143. erwrite when the remaining capacity of the SD memory card becomes insufficient This setting is available only when Manual or Schedule is selected for Save trigger e On Overwrites when the remaining capacity of the SD memory card becomes insufficient The oldest image is the first to be overwritten e Off Stops saving images on the SD memory card when the SD memory card becomes full Default Off Note The overwrite setting will be as follows according to the Save trigger setting FTP error Will not be overwritten Alarm input Will be overwritten Manual Schedule Can be determined by selecting On or Off for Overwrite JPEG recording This setting is available only when JPEG is selected for Recording format of the SD memory card 56 Operating Instructions 10 Configure the basic settings of the camera Basic File name Enter the file name used for the image to be saved on the SD memory card The file name will be as follows File name Entered file name Time and date year month day hour minute second Serial number Available number of characters 1 8 characters e Unavailable characters amp lt gt Note e When H 264 is selected for Recording format the name of the saved file will be given automatically When FTP error is selected for Save trigger the file name entered for
144. ess level 2 Camera control e When the IP address already in use is entered and the Set button is clicked the respective host information will be overwritten Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to page 150 for further information about the access level Default 3 Live only Host check From the pull down menu of Host check the registered host can be selected and the selected host s IP address can be checked The registered IP address will be displayed with the access level Example 192 168 0 21 1 To delete the registered host click the Delete button after selecting the IP address to be deleted 15 3 Configure the settings relating to the priority stream System Click the System tab on the User mng page page 43 page 45 152 Operating Instructions 15 Configure the settings relating to the authentication User mng The description below is the configuration of the priority stream that can transmit images without deteriorating the image quality and refresh interval even when multiple users access concurrently User auth Host auth System Destination IP address 1 Destination IP address 2 Refresh interval Image capture size Priority stream Activation Select On or Off to determine whether or not to use the priority stream e Default Off Note e When O
145. eted Light detection control Select On or Off to determine whether or not to detect video motion affected by brightness change such by a dimming level control Default Off IMPORTANT e Light detection control may not work when brightness change is too small e When On is selected for Light detection control the video motion detection may not be performed even when detecting a subject moving over the whole screen Area No notification When Panasonic alarm protocol notification gt gt is clicked the Notification tab of the Alarm page will be displayed gt page 143 1 Set the video motion detection area by dragging the mouse on the screen When the All areas button is clicked the whole area will become the VMD area and 1 White will be automatically applied to Area The designated area will become the VMD area 1 White and the outline will be displayed When 2 4 VMD areas are set each area will be numbered in order The areas will be identified by the respective outline colors The Status of the outline to be set for the area will become On 2 Adjust Detection area and Detection sensitivity using the slider Detection area can be adjusted by moving the slider between the left end position and the center position Detection sensitivity can be adjusted by moving the slider between the left end position and the right end posit
146. fault 1s Image capture size Select the capture size of images to be transmitted from the following When 4 3 is selected for Aspect ratio E QVGA VGA 1280x960 When 4 3 VGA is selected for Aspect ratio Seep Gap QVGA VGA 1280x960 When 4 3 800x600 is selected for Aspect ratio EID GD QVGA 800x600 1280x960 When 16 9 is selected for Aspect ratio 320x180 640x360 1280x720 e Default VGA Operating Instructions 17 Configuring the network settings Network 17 7 Configure the schedule settings of the FTP periodic image transmission FTP img trans Click the FTP img trans tab on the Network page page 43 page 45 The schedule settings of the FTP periodic image transmission can be configured in this section Refer to page 191 for further information about the settings relating to the FTP periodic image transmission 17 7 1 How to set the schedules FTP image transmission schedule Schedule 1 Schedule 2 Tue Fri Schedule 3 O24n o0 m o0 o0 v 00 v 1 Check the check box of the desired day of the week of FTP image transmission schedule The selected day of the week will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the checkbox of 24h Oper
147. fault reset tab of the Maintenance page page 43 page 45 The settings and the HTML data of the camera can be initialized and reboot of the camera can be performed on this page System log Upgrade Default reset Reset to the default Except the network settings Load the default HTML files setup menu Reset to the default and load the default HTML files Reboot Position refresh Reset to the default Except the network settings Click the Execute button to reset the settings to the default Note that the network settings will not be reset It is impossible to operate the camera for about 3 minutes after the initialization Load the default HTML files setup menu Click the Execute button to reset the HTML files to the default It is impossible to operate the camera for about 3 minutes after the initialization Reset to the default and load the default HTML files Click the Execute button to reset the settings of the camera and the HTML files to the default Note that the network settings will not be reset It is impossible to operate the camera for about 3 minutes after the initialization Reboot Click the Execute button to reboot the camera It is impossible to operate the camera for about 2 minutes after rebooting the camera Position refresh The camera position can be refreshed When the camera has moved from the correct home preset position during normal use or when it has been inadvert
148. ffic images may not be transmitted at the exact designated interval or period e Select FTP error for Save trigger on the SD memory card tab when using the FTP periodic transmission function e When On is selected for both of the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function For this reason images may not be transmitted at the exact designated interval or period if alarms occur frequently Note e When FTP error is selected for Save trigger on the SD memory card tab images that have failed to transmit using the FTP periodic image transmission can be saved automatically on the SD memory card page 32 Network FTP img trans FTP periodic image transmission ETP gt gt See eee eee pom or O OOOO O 0 Oon File name Name wtime amp date Name w o time amp date Oof set Operating Instructions 191 17 Configuring the network settings Network FTP periodic image transmission 192 FTP gt gt When FTP gt gt is clicked the FTP tab of the Server page will be displayed page 156 FTP periodic image transmission Select On or Off to determine whether or not to transmit images using the FTP periodic image transmission function When On is selected it is necessary to configure the settings of the FTP
149. ffort is selected for Transmission priority this setting is available Refresh interval Select an interval I frame interval 0 2 5 seconds to refresh the displayed MPEG 4 images If using under a network environment with frequent error occurrences shorten the refresh interval for MPEG 4 to diminish image distortions However the refresh interval may be longer than the set value 0 2s 0 25s 0 33s 0 5s 1s 2s 3s 4s 5s e Default 1s Transmission type Select the transmission type of MPEG 4 images from the following Unicast port AUTO Up to 14 users can access a single camera concurrently Unicast port1 Image and Unicast port2 Audio will automatically be selected when transmitting images and audio from the camera When it is unnecessary to fix the port number for MPEG 4 image transmission such as when using in a particular LAN environment it is recommended to select Unicast port AUTO e Unicast port MANUAL Up to 14 users can access a single camera concurrently It is necessary to select Unicast port1 Image and Unicast port2 Audio manually to transmit images and audio from the camera It is possible to fix the port number of the router used for MPEG 4 image transmission via the Internet by setting Unicast port MANUAL page 160 Refer to the operating instructions of the router in use Operating Instructions 87 11 Configure the settings relating to images and audio Image Aud
150. fied schedule e VMD permission Video motion detection will be active only in the specified schedule e Access permission Access to the camera will be allowed only in the specified schedule H 264 recording SD recording will be performed only in the specified schedule e Position refresh Camera position will be refreshed only in the specified schedule The Schedule page has only the Schedule tab Up to 5 schedules can be set 196 Operating Instructions 1 Select an action to be assigned to the schedule from Schedule mode 18 Configure the settings relating to the schedules Schedule Schedule Schedules Mon Tue Wed Thu Fri Sat Sun Time range Fl 24h 0 g 00 00 00 Mon Tue Wed Thu Fri Sat Sun Time range 24h Of a 00 00 f 00 a PE i S Mon T Thu Fri Sat Sun Time range Schedule mode Time range 24h 00 00 00 a 00 Mon Tue Wed Thu Fri Sat Sun 24h of A 00 Sy Ol BO Mon Tue Wed Thu Fri Sat Sun 24h of a00 c 00 ey Ol aset Time range Off is selected at the default Off No action will be taken for the respective schedule Alarm permission Alarm input terminal alarm will be received during the period of the schedule VMD permission The video motion detection VMD function will be active during the period of the schedule Operating Instructions 197 18 Configure the settings relating to the schedules Schedule e Access permission Users whose access leve
151. fter selecting 24h for Date time display format time amp date will be respectively displayed as follows e DD MMIYYYY 01 04 2010 13 10 00 e MMIDDI YYYY 04 01 2010 13 10 00 e DD Mmm YYYY 01 Apr 2010 13 10 00 e YYYY MMIDD 2010 04 01 13 10 00 Mmm DDIYYYY Apr 01 2010 13 10 00 e Default DD MMI YYYY E model Mmm DD YYYY P model Summer time daylight saving Select In Out or Auto to determine whether or not to apply daylight saving time Configure this setting if the summer time daylight saving time is applied in the location where the camera is in use In Applies summer time An asterisk will be displayed on the left side of the displayed time and date e Out Does not apply summer time e Auto Applies summer time in accordance with the settings for Start time amp date and End time amp date month week day of the week time e Default Out NTP Time zone When NTP is clicked the NTP tab of the Server page will be displayed page 157 Start time amp date End time amp date When Auto is selected for Summer time daylight saving select the time amp date for the start time and the date time month week day of the week time Camera title on screen Select On or Off to determine whether or not to display the camera title on the screen When On is selected the character string entered for Camera tit
152. g Instructions 1 Monitor images on a PC 1 Monitor images on a PC The following are descriptions of how to monitor images from the camera on a PC 1 1 Monitor images from a single camera 1 Start up the web browser Enter the IP address designated using the Panasonic IP Setting Software in the address box of the browser e Example when entering an IPv4 address http URL registered using IPv4 address http 192 168 0 10 e Example when entering an IPv6 address http URL registered using IPv6 address http 2001 db8 10 lt Example of IPv4 access gt Welcome to Tabbed Browsing Windows Internet Explorer a o IJ E http192 168 0 10 9 fx Live Search Ax We de Welcome to Tabbed Browsing r d v E Page v G Tools lt Example of IPv6 access gt Welcome to Tabbed Browsing Windows Internet Explorer alaa I E btte 12001 408 10 5 x Live Search ris gt w a Welcome to Tabbed Browsing hy By my ep Page v Gi Tools v When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box of the browser Example http 192 168 0 11 8080 e When the PC is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the local address Note e Refer to page 175 for further inf
153. g white balance mode The camera will constantly check the color temperature of the light source and adjust the white balance automatically Operating color temperature range is approx 2 700 K 6 000 K e ATW2 Selects the automatic tracing white balance mode under a sodium lamp The camera will adjust the white balance automatically under a sodium lamp Operating color temperature range is approx 2 000 K 6 000 K e AWC Selects the automatic white balance control mode This adjustment is suitable for a location where a light source is stable Operating color temperature range is approx 2 000 K 10 000 K Default ATW1 Note Under the following conditions color may not be faithfully processed In these cases select AWC When shooting a subject whose major part is a thick color When shooting blue sky or sun at sunset When shooting a subject whose luminance is too low e When AWC is selected click the Set button Red gain Adjust the red color of images When the cursor is moved in the direction the red color will become thicker When the cursor is moved in the direction the red color will be thinner Click the Reset button to reset the color to the default e Default 128 Blue gain Adjust the blue color of images When the cursor is moved in the direction the blue color will become thicker When the cursor is moved in the direction the blue color will be thi
154. h time the screen is changed or refreshed Have you changed the Authentication setting When the Authentication setting has been changed close the web browser and then access the camera again It takes time to display the screen Are you accessing the camera in the HTTPS mode In this mode the refresh interval becomes slower due to decode procession Are you accessing another camera in the same local network via a proxy server Configure the web browser to not use the proxy server Are two or more users browsing the camera images simultaneously It may take time to display the screen or refresh interval may become slower when two or more users browse the camera images simultaneously Cannot access the camera from a cellular phone Is the URL correct Or is mobile missing at the end of the URL Check if the URL is entered correctly When accessing the camera from a cellular phone it is necessary to enter mobile at the end of the URL that is used for the camera access from a PC 18 Operating Instructions 211 21 Troubleshooting Symptom Cause solution Reference pages Is the SSL encryption method different from that of the camera Select HTTP Do not select HTTPS for HTTPS Connection on the Network page the Network tab and access the camera again 160 Did you access http while using the HTTPS functio
155. he enrollment in the Viewnetcam com service access the Viewnetcam com website http www viewnetcam com later 188 Operating Instructions 17 Configuring the network settings Network e When Expired is displayed in the URL of Viewnetcam com in the viewnetcam settings page or the status page restart the camera after registering the Viewnetcam com service After restarting the camera check that the registered URL is displayed in the URL of Viewnetcam com of Status Viewnetcam com on the Maintenance page e Itis possible to check the information registered for the Viewnetcam com service by accessing the URL displayed beside Your Account Link When the URL is not displayed check that the PC is being connected to the Internet and click the Set button e If access often fails due to the change in the global address of router set a smaller value for Access interval 17 4 4 Checking the information registered for the Viewnetcam com service It is possible to check if the camera has been registered for the Viewnetcam com service page 201 17 4 5 When using Dynamic DNS Update Network FTP img trans DDNS Dynamic DNS Update v Access interval 24h j x Host name Enter the host name to be used for the Dynamic DNS Update service Available number of characters 3 250 characters Enter in the form of host name domain name
156. he following settings on Internet Options of the web browser in advance Click Internet Options under Tools of the menu bar of Internet Explorer and then click the Security tab Common Name Country State Locality Organization Organizational Unit Register the camera for Trusted Sites Click the Custom Level button to open the Security Setting window and check the Enable radio button of File Download under Downloads Click the Custom Level button to open the Security Setting window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1 Click the Execute button of CA Certificate Generate Certificate Signing Request The CA Certificate Generate Certificate Signing Request dialog box will be displayed ertificate Generate Certificate 204 8hit Podred 2010 01 01 12 00 00 2 Enter the information of the certificate to be generated EEE EE OK JE cancel j Item Description Available number of characters Common Name Enter the camera address or host name 64 characters Country Enter the country name 2 characters Country code State Enter the state name 128 characters Locality Enter the locality name 128 characters Organization Enter the organization name 64 characters Organizational Enter the unit name of the organization 64 characters Unit 172 Operating Instru
157. heck that the Enable is displayed for Status of UPnP gt page 201 When Enable is not displayed refer to Cannot access the camera via the Internet in the 21 Troubleshooting section gt page 209 Camera short cut Select whether or not to create the shortcut to the camera on the My Network Places folder Network folder when using Windows Vista or Windows 7 of the PC When creating the shortcut select On To use the shortcut function to the camera enable the UPnP function on the PC in advance e Default Off Note e To display the shortcut to the camera on the My Network Places folder Network folder when using Windows Vista or Windows 7 of the PC it is necessary to add the Windows component Refer to the following to enable the UPnP function For Windows XP Start Settings Control Panel Add or Remove Programs Add Remove Windows Components select Networking Services Details gt check Internet Gateway Device Discovery and Control Client and UPnP User Interface OK gt Next Complete For Windows Vista Start gt Control Panel Network and Internet gt Network and Sharing Center expand the section of Network discovery of Sharing and Discovery select Turn on network discovery click Apply Complete For Windows 7 Start gt Control Panel Network and Internet Network and Sharing Ce
158. hyphen e Default None blank IMPORTANT e When entering the host name for NTP server address it is necessary to configure the DNS settings on the Network tab of the Network page page 160 NTP port Enter a port number of the NTP server e Available port number 1 65535 e Default 123 The following port numbers are unavailable since they are already in use Operating Instructions 16 Configure the settings of the servers Server 20 21 23 25 42 53 67 68 69 80 110 161 162 443 995 10669 10670 Time adjustment interval Select an interval 1 24 hours in 1 hour intervals of synchronization with the NTP server Default 1h Time zone Select a time zone corresponding to the location where the camera is in use e Default GMT Greenwich Mean Time Dublin Edinburgh Lisbon London Operating Instructions 159 17 Configuring the network settings Network 17 Configuring the network settings Network The network settings and the settings relating to DDNS Dynamic DNS and SNMP Simple Network management Protocol can be configured on the Network page The Network page has 4 tabs the Network tab the DDNS tab the SNMP tab and the FTP img trans tab 17 1 Configure the network settings Network Click the Network tab on the Network page page 43 page 45 The following information is required to configure the network settings Contact the networ
159. iacecnsccessiaeitsdancsunascundenadineaeaudennieninitsandanaecdesivenarennudaus 38 7 2 Download the images When H 264 is selected for Recording format of the SD memory card eo adisseriadtuncscnutincauirianimaswevastustenenntanubanaahiuaaeludesdndeaeiasacauiebauaseaneudnaedesinnnimanenenl 40 8 About the network security sssssusnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnna 42 8 1 Equipped security functions sssessssssssussnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnna 42 9 Display the setup menu from a PC aasssaassssnnnnnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnna 43 9 1 How to display the setup Menu cccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeseeeeeeeeeaeneeeeees 43 9 2 How to operate the setup Menu seeesseeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 45 9 3 About the Setup menu Window ccccccceeeeeeenee ee eeee nena nee eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeesseeeeeeoes 47 10 Configure the basic settings of the camera Basic 2 00ese 49 10 1 Configure the basic settings Basic cceeeeeeeeceeeeeeeeeeeneeeeeeeeeeeeeeeeeeseeeeeeeeeeeeeeeneneas 49 10 2 Configure the settings relating to the SD memory card SD memory card 54 10 3 Access copy images saved on the SD memory card onto the PC SD memory card images xccaceitirautanenncacudatepiieiasacncdtuindlpienieuens Aaaa aa Aaina aaa aa aaeain 61 10 4 Configure th
160. ic Network Cameras Refer to the Viewnetcam com website http Awww viewnetcam com for further information about the service About DDNS services IPv4 IPv6 By using a DDNS service it becomes possible to view camera images via the Internet The DDNS service associates dynamic global addresses and domain names Operating Instructions 185 17 Configuring the network settings Network It is possible to configure the settings for the Viewnetcam com or Dynamic DNS Update RFC2136 compliant In most of the DNS services offered by providers global addresses are not static but dynamic Therefore access to the camera via an old global address may be invalidated after a certain period of time Either of the following services is required when accessing a camera whose global address is not static via the Internet DDNS service such as Viewnetcam com It is possible to access via a registered and static domain name example viewnetcam com even after the global address is changed Enrollment in a domain name service is required even when using the IPv6 connection Refer to the Viewnetcam com website http Awww viewnetcam com for further information about the service Static IP address service such as a service offered by a contracted provider In this service global addresses are static not changed kkkkk 17 4 1 Configuration of the DDNS service Example of the Viewnetcam com service omoouw
161. ically incremented and screen will become brighter High Mid and Low are indications of gain level e Off Images will be captured with the fixed gain level e Default On High Auto slow shutter The electronic sensitivity enhancement sensitivity up can be carried out by adjusting the storage time of the sensor The following are available for the recording duration Off 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s e Default Off 1 30s IMPORTANT e When On is selected for Auto slow shutter frame rate may become lower Noise or white dots blemishes may sometimes appear Note e When Max 16 30s is selected for example sensitivity will automatically be increased up to x16 When Off is selected for AGC this setting is unavailable Day amp Night electrical Select switching between the color mode and the black amp white mode from the following e Off The color mode is selected e Auto Switches from color to black and white images when the ambient brightness illuminance of the camera is approx 1 0 Ix or less It takes time to switch between modes e Default Off White balance Select a method of white balance adjustment from the following White color can be adjusted by Red gain and Blue gain Operating Instructions 11 Configure the settings relating to images and audio Image Audio e ATW1 Selects the automatic tracin
162. ick the Notification tab on the Alarm page gt page 43 page 45 The settings relating to Panasonic alarm protocol can be configured in this section alarm protocol notification 3 O 9 S 1818 1 655385 Retry times Destination of notification Alarm Diag Destination ad Auto track cooperation J arm area No arm area No arm area No arm area No arm area No Delete arm area No arm area No lt cooperation arm area No Panasonic alarm protocol notification Panasonic alarm protocol Select On or Off to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag Operating Instructions 143 13 Configure the alarm settings Alarm When the SD memory card cannot be recognized Diag Default Off Note e When On is selected notification of the alarm occurrence will be provided to the registered destination addresses in order to IP address 1 first to IP address 8 last Additional alarm area data VMD Auto track ex Determin
163. ification When the mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card select a level to be notified at from the following 50 20 10 5 2 e Default 50 Note e Notification will be provided each time the remaining capacity of the SD memory card reached the values above For example notification will be provided each time the remaining capacity reaches 50 20 10 5 and 2 when 50 is selected Notification may not always be made at the very moment when the remaining capacity of the SD memory card has reached each value Save trigger Select a trigger to save images on the SD memory card from the following FTP error Saves images when images have failed to transmit to the FTP server by the FTP periodic image transmission function Available only for JPEG images Alarm input Saves images at an alarm occurrence e Manual Saves images manually Schedule Saves images in accordance with the settings for Schedule page 196 Available only for H 264 images Default FTP error Note e When H 264 is selected for Recording format FTP error is unavailable e Select FTP error when images are to be transmitted to the FTP server at an alarm occurrence e When JPEG is selected for Recording format Schedule is unavailable Overwrite Determine whether or not to ov
164. igh DNR increases afterimage e Low Low DNR reduces afterimage e Default High Stabilizer Select On or Off to determine whether or not to activate the image stabilizer Default Off IMPORTANT If On is selected for the image stabilizer the view angle will become narrower and the resolution becomes lower When On is selected check the view angle and resolution at camera installation The image stabilizer function may not work for the following photographic subjects Dark subject Less contrast subject e g white wall Short cycled image shaking such as mechanical vibration Large amplitude image shaking Image stabilization may not be effective in the following case When a parameter other than Off 1 30s is selected for Auto slow shutter Chroma gain level Adjusts the chroma level color density When the cursor is moved in the direction the colors will become thicker When the cursor is moved in the direction the colors will be thinner Click the Reset button to reset the color to the default e Default 128 Aperture level Adjust the aperture level outline compensation Images will be sharper when the cursor is moved in the direction and will be softer when the cursor is moved in the direction Click the Reset button to reset the color to the default Default 15 SEED 20 D gt Pedestal level Adjust the black le
165. igure the settings relating to MPEG 4 images JPEG MPEG 4 Click the JPEG MPEG 4 tab on the Image Audio page page 43 page 45 The JPEG MPEG 4 tab will be displayed when MPEG 4 is selected for Video encoding format page 78 84 Operating Instructions Configure the settings relating to MPEG 4 image such as Max bit rate per client Image capture size 11 Configure the settings relating to images and audio Image Audio Image quality etc in this section Refer to page 76 and page 78 for the settings relating to JPEG images and H 264 images respectively oding format MPEG 4 1 MPEG 4 tra Frame rate Max bit rate per client Image quality esh interval Frame rate bit rate per client Multica Multicas MPEG 4 ojo SJS ojo 8 VGA x Frame rate 30fps Max 2048kbps Min 2045kbps Unicast port AUTO 22004 1024 50000 23004 1024 50000 37004 1024 50000 e 1 254 239 92 0 20 vca Ls Frame rate 30fps Max 2048kbps ai x Min 2048kbps a lt Unicast port AUTO Unicast port AUTO 5 22014 1024 50000 23014 1024 50000 roos 1024 50000 fis 1 254 0 Q 3 Video encoding format Select MPEG 4 for the video encoding format Operating Instructions 85 11 Configure the settings relating to images and audio Image Audio MPEG 4 1
166. information Remaining capacity KBi KB Remaining capacity Original capacity Remaining capacity KB KB Remaining capacity Original capacity Format 54 Operating Instructions 10 Configure the basic settings of the camera Basic SD memory card SD memory card Select Use or Not use to determine whether or not to use the SD memory card Default Use IMPORTANT e Select Not use when operating without a SD memory card When the setting is changed between Use and Not use while another user is during operation the operation will be canceled e Before removing the SD memory card from the camera it is necessary to select Not use first e After inserting the SD memory card it is necessary to select Use to use the SD memory card When playing or downloading images saved on the SD memory card it is necessary to select On for Save logs on the Log tab page 69 in advance e When the image refresh interval is short notification recording timing or interval may become incorrect Notification recording may also not be performed correctly as configured when multiple users are receiving images In this case set the refresh interval longer e There are limited times to overwrite on an SD memory card When having a high frequency of overwriting the lifetime of the SD memory card may become shorter e A lifetime of a SD memory card should be influenced
167. ing will be applied when audio is input to the camera using the Line input e Default Mic Middle Mic input interval Camera to PC Select an interval for audio reception from the following 20ms 40ms 80ms 160ms Default 40ms Note When a shorter interval is selected the delay time will be shorter When a longer interval is selected audio interruption may be diminished even though the delay time will be longer Select the interval according to the network environment Audio output volume PC to Camera Select a volume level on the camera to hear audio transmitted from the PC High Middle Low e Default Middle Audio output interval PC to Camera Select an interval for audio transmission from the following 160ms 320ms 640ms 1280ms Default 640ms Note When a shorter interval is selected the delay time will be shorter When a longer interval is selected audio interruption may be diminished even though the delay time will be longer Select the interval according to the network environment Operating Instructions 125 11 Configure the settings relating to images and audio Image Audio 126 e Audio may temporarily be interrupted and noise may be heard when multiple users are accessing the camera concurrently It may be possible to diminish the interruption or noise by setting a longer interval for Audio output interval PC to Camera e Audio may sometimes not be heard depending on the net
168. io 88 e Multicast Unlimited number of users can access a single camera concurrently Complete the entry field of Multicast address Multicast port and Multicast TTL HOPLimit when transmitting MPEG 4 images with multicast Refer to page 7 for further information about the maximum concurrent access number e Default Unicast port AUTO Unicast port1 Image Enter the unicast port number used to transmit images from the camera e Available port number 1024 50000 Only even numbers are available Default MPEG 4 1 32004 MPEG 4 2 32014 Unicast port2 Audio Enter the unicast port number used to transmit audio from the camera Available port number 1024 50000 Only even numbers are available Default MPEG 4 1 33004 MPEG 4 2 33014 Multicast address Enter the multicast IP address Images and audio will be transmitted to the designated IP address Available IPv4 address 224 0 0 0 239 255 255 255 Available IPv6 address Multicast address starting with FF e Default MPEG 4 1 239 192 0 20 MPEG 4 2 239 192 0 21 Note e Enter a multicast IP address after checking available multicast address Multicast port Enter the multicast port number used to transmit images from the camera e Available port number 1024 50000 Only even numbers are available Default 37004 Note e When audio is transmitted from the camera the port number to
169. ion The status bar will be indicated in the Detection area section to show the motion detection status of the currently displayed area When the status bar exceeds the setting position of slider the alarm action will be performed Note e When Detection area cannot be adjusted properly by moving the slider adjust Detection sensitivity while checking the motion detection status Operating Instructions 13 Configure the alarm settings Alarm 3 Click the Set button after completing the settings IMPORTANT e The setting will not be applied unless the Set button is clicked 4 To invalidate the VMD area click the Set button after selecting Off for Status of the VMD area to be invalidated The outline of the invalidated VMD area will turn to a dotted line When the VMD area is invalidated no alarm will occur even when a motion can be recognized in the area 5 To delete the VMD area click the Delete button corresponding to the area to be deleted The outline of the respective VMD area will disappear 6 Click the Set button The edited settings will be applied 7 Click the Back button to return to the screen to select a preset position 13 8 Configuration of the settings relating to the mail notification Notification Click the Notification tab on the Alarm page page 43 page 45 The settings relating to the alarm mail can be configured It is necessary to configure
170. ion Guide INITIAL SET button or switch on the camera The camera will be initialized and the IP address will return to the default setting 192 168 0 10 After the camera is initialized access the camera and set the IP address again When the camera is initialized all the settings of the camera previously configured on the setup menus will be initialized e Is 554 selected for the HTTP port number 163 For the HTTP port number select a port number other than the following port numbers used by the camera The number used by the camera 20 21 23 25 42 53 67 68 69 110 123 161 162 443 554 995 10669 10670 59000 61000 Operating Instructions 209 21 Troubleshooting Symptom Cause solution Reference pages Cannot access from the web browser Is the same IP address provided to other devices Are there contradictions between the address and the network subnet to be accessed When the camera and the PC are connected in the same subnet Are the IP addresses of the camera and the PC set in a common subnet Or is Use Proxy Server for the settings of the web browser checked When accessing the camera in the same subnet it is recommended to enter the address of the camera in the Don t Use Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct I
171. is not required _xxxxx img Xxxxx indicates the version of the firmware Driver software upgrade Use the designated file extension bin for the firmware upgrade The name of the firmware to be used for the upgrade should be model name Use small letters WV is not required xxxxx bin Xxxxx indicates the version of the firmware Do not turn off the power of the camera during the upgrade process Do not perform any operation during upgrading and wait until it completes The following network settings will not be reset when upgrading the firmware after selecting Reset the settings to the default after completing the upgrade Except the network settings On Off for DHCP IP address subnet mask default gateway HTTP port HTTPS port connection protocol HTTP HTTPS CRT key server certificate UPnP setting line speed bandwidth control bit rate time amp date The preset position settings will not be reset when upgrading the firmware after selecting Reset the settings to the default after completing the upgrade Except the network settings The viewer software used on each PC should be licensed individually Refer to your dealer for the software licensing Check the status Status Click the Status tab of the Maintenance page page 43 page 45 Operating Instructions 201 19 Maintenance of the camera Maintenance The status of this camera can be checked on this page
172. it rate per client Select a H 264 bit rate per a client from the following When Best effort is selected for Transmission priority set the maximum and minimum bit rates 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 1536kbps 2048kbps 3072kbps 4096kbps 8192kbps Unlimited e Default H 264 1 4096kbps H 264 2 1536kbps 8192kbps is available only when the image capture size is 1280x960 or 1280x720 128kbps is available only when the image capture size is QVGA VGA 800x600 or 320x180 640x360 64kbps is available only when the image capture size is QVGA VGA or 320x180 640x360 Unlimited is available only when Frame rate is selected for Transmission priority Note e When 8192kbps or Unlimited is selected the number of users who can access H 264 images will be limited to 1 Only a single user can access H 264 images e The H 264 bit rate is limited by Bandwidth control bit rate on the Network tab of Network page page 160 For this reason the bit rate may be lower than the value when any value with an asterisk on the right is selected e Itis impossible to select Unlimited for both H 264 1 and H 264 2 Operating Instructions 81 11 Configure the settings relating to images and audio Image Audio 82 Image q
173. iving an alarm input of a terminal alarm or a command alarm Depending on the network environment notification may be delayed even when Real time is selected for Alarm status update mode on the Basic tab of the Basic page page 49 e The motion detection function is not the dedicated function to prevent thefts fires etc We are not responsible for any accidents or damages occurring in case Alarm VMD area Notification VMD area setting Select a preset position except the preset positions VMD information addition VMD area setting Select a preset position Select a preset position number to which the VMD area is to be set and click the Start button When setting an area which is not at the preset position for the VMD area select VMD activation in area except the preset positions VMD information addition Information addition Select On or Off to determine whether or not to add VMD information to superimposed image data 138 Operating Instructions 13 Configure the alarm settings Alarm The VMD information can be searched by some Panasonic network disk recorders Refer to the operating instructions of the connected devices for further information about the functions and settings e Default Off Procedure for setting the VMD area Set the areas to activate the VMD function IMPORTANT e When the settings are being configured on the setup menu sometimes the VMD functio
174. k administrator or your Internet service provider e IP address Subnet mask Default gateway when using the gateway server router e HTTP port e Primary DNS address Secondary DNS address when using DNS 160 Operating Instructions 17 Configuring the network settings Network Network Tih ht I i 8 a F A OUnimtedt S002 O Limited 280byte CQumameedt ae0dyte OC Limeeok 102dDyte comme Comm cima Cont Set fo cen Set a a IPv4 network Network Settings Select the method of how to configure the IP address from the following e Static The IP address is configured by entering manually on IP address IPv4 e DHCP The IP address is configured using the DHCP function e Auto AutolP The IP address is configured using the DHCP function When the DHCP server is not found the IP address is automatically configured Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique Refer to the network administrator for further information about the settings of the server e Default Static Operating Instructions 161 17 Configuring the network settings Network Note e When Auto AutolP is selected and the IP address cannot be obtained from the DHCP server an IP address not used in the same network will be searched within 169 254 1 0 169 254 254 255 IP address IPv4
175. k areas When Off is selected for Super Dynamic SD SEED GEL or Wide dynamic range WDR Z and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas 1 Display the Image adjust setup menu gt page 94 Any changes are updated immediately Image adjust Adaptive black stretch oom eon Any changes are updated immediately Image adjust Wide dynamic range WDR Face WDR oOn Off Back light compensation Off BLC Mask area start Lene Light control mode Level Adaptive black stretch oOon Off Back light compensation BLC On Off Mask area _stat_ __end_ _Reset_ Light control mode Outdoor scene AGC On High Auto slow shutter Of 1 30s Dwell time White balance Da ght electrical Off Auto Red gain White balance ATW1 Red gain ee a Blue gain 428 i Reset _ DNR Blue gain r g umr y 4 i 128 Reset Stabilizer DNR Chroma gain level Chroma gain level Aperture level Aperture level Pedestal level Pedestal level Eu Si i gt D lt gt 106 Operating Instructions 11 Configure the settings relating to images and audio Image Audio 2 Click the Start button of Mask area Borders will appear and the image displayed on the Image Position tab will be divided into 48 6x8 WV SW396 JPEGIH 264 Ca Image Position
176. k settings Network e When the camera access is open to the Internet enter the address name or host name to access via the Internet for Common Name In this case the security alert window will be displayed each time the camera is locally accessed even if the security certificate is installed e When the security certificate is properly installed a key icon is displayed in the address box of the web browser that has accessed the camera When using Internet Explorer 7 Internet Explorer 8 or Internet Explorer 9 When using Internet Explorer 7 Internet Explorer 8 or Internet Explorer 9 When using Internet Explorer 7 or Internet Explorer 8 with Windows XP note that some of the displayed windows may differ from the following descriptions 1 Access the camera using the HTTPS protocol 2 When the security alert window is displayed click Continue to this website not recommended x There is a problem with this website s security certificate The security certificate presented by this website was not issued by a trusted d certificate authority ou or intercept any data you send to the We recommend that you close this webpage and do not continue to this website Click here to close this webpage More information Enter the user name and password The Live page will be displayed Note e If this window is displayed when accessing a device other than the camera or a website a security pro
177. l be displayed No The serial number of the system log will be displayed Time amp date Time and date at the error occurrence will be displayed Note e When Off is selected for Time display format on the Basic tab gt page 49 time amp date of logs will be displayed in 24 hour format Description The descriptions about the system log will be displayed Refer to page 205 for further information about the system logs 19 2 Upgrade the firmware Upgrade Click the Upgrade tab of the Maintenance page page 43 page 45 Operating Instructions 199 19 Maintenance of the camera Maintenance The current firmware can be checked and upgraded to the latest version on this page Contact the dealer for further information about the firmware upgrade System log Upgrade Status Default reset Model no MAC address Serial no Firmware version IPL version HTML version IP address IPv6 Linklocal Static RA DHCPv6 Viewer software installation counter Reset the settings to the default after completing the upgrade Except the network settings Execute O Do not reset the settings to the default after the upgrade Resets to default HTML data after completing the upgrade Initialization of the above setup data is available only for the application It will take around 9 minutes to complete upgrade the application and around for 10 minutes for the driver Please wait and do no
178. l is set to 2 and 3 on the User auth tab page 150 can access the camera only in the period of schedule H 264 recording The SD recording will be performed at the designated time in the schedule Position refresh The camera position will be refreshed at the designated time in the schedule 1 64 SEED LED The camera will move to the designated preset position at the designated time in the schedule 1 256 GEE The camera will move to the designated preset position at the designated time in the schedule Note Select On for User auth on the User auth tab of User mng page page 150 and Off for Host auth on the Host auth page page 151 to validate Access permission e When selecting H 264 recording select H 264 for Recording format on the SD memory card tab and select Schedule for Save trigger gt page 54 Select days of a week by checking the respective checkboxes From the pull down menu select the start time and the end time of the schedule When not designating time check the checkbox of 24h 4 Click the Set button after completing the settings The result will be displayed at the bottom of the window al Ny Note e The schedules displayed at the bottom of the window can be identified by colors assigned to each schedule 198 Operating Instructions 19 Maintenance of the camera Maintenance 19 Maintenance of th
179. l setup section of the Alarm tab of the Alarm page page 129 page 136 Save images on the SD memory card When an alarm occurs images JPEG H 264 will be saved on the SD memory card The settings to save images on the SD memory card can be configured on the SD memory card tab of the Basic page page 54 and the Alarm tab of the Alarm page page 133 Transmit an image onto a server automatically An alarm image can be transmitted at an alarm occurrence to the server designated in advance The settings required to transmit an alarm image to a server can be configured in the Alarm image section on the Alarm tab of the Alarm page page 133 and the FTP tab page 156 of the Server page Operating Instructions 29 4 Action at an alarm occurrence IMPORTANT e Select FTP error for Save trigger on the SD memory card tab when using the SD memory card When Alarm input or Manual is selected for Save trigger an alarm image will not be transmitted at an alarm occurrence to the FTP server Notify of alarm occurrences by e mail Alarm mail alarm occurrence notification can be sent at an alarm occurrence to the e mail addresses registered in advance Up to 4 addresses can be registered as recipients of the alarm mail An alarm image still picture can be sent with the alarm mail as an attached file The settings for alarm mail can be configured in the Mail no
180. le AUX Up to 10 characters Enter the name for AUX on the Live page Unavailable characters amp e Default AUX Open Up to 5 characters Enter the name for Open of AUX on the Live page e Unavailable characters amp e Default Open Close Up to 5 characters Enter the name for Close of AUX on the Live page e Unavailable characters amp e Default Close Note e AUX is a camera terminal that allows users to operate Open Close arbitrarily from the Live page For example an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller 13 7 Configure the VMD settings VMD area Click the VMD area tab on the Alarm page page 43 page 45 The video motion detection areas can be set on this page Operating Instructions 137 13 Configure the alarm settings Alarm The VMD areas can be set up to 4 areas for each preset position EWJ Z SEZ maximum 64 preset positions GEL maximum 256 preset positions When motion is detected in the set area it will be regarded as an alarm The camera can be configured to take an alarm action even when the camera is not at the preset position IMPORTANT e The alarm occurrence indication button page 10 will be displayed when motion is detected by the VMD function e The alarm occurrence indication button will be displayed when rece
181. le on screen 0 9 A Z will be displayed at the position selected for OSD position Operating Instructions 10 Configure the basic settings of the camera Basic e Default Off Note SED e When moving the camera to a preset position the characters configured for Camera title on screen will be deleted and the preset ID will be displayed instead Camera title on screen 0 9 A Z Enter a character string to be displayed on the image e Available number of characters 0 20 characters e Available characters 0 9 A Z and the following marks I amp 4 5 7 Default None blank OSD position Select the position where the time and date and a character string to be displayed on the image of the Live page e Upper left The above information will be displayed at the upper left corner of the main area on the Live page e Lower left The above information will be displayed at the lower left corner of the main area on the Live page e Upper right The above information will be displayed at the upper right corner of the main area on the Live page Lower right The above information will be displayed at the lower right corner of the main area on the Live page e Default Upper left Character size EE D gt Select the size of the entered character string to be displayed at the selected OSD position in the screen of the Live page Large The character si
182. le to control the camera without having to stop panning tilting and displaying images in proper orientation e Off Pan tilt flip does not work Default On Note e When the zoom ratio is adjusted to the Tele side images will be partially hidden even if the pan tilt flip function is activated Operating Instructions 93 11 Configure the settings relating to images and audio Image Audio 11 6 Configure the settings relating to images and the preset positions Image Position 94 Click the Image Position tab on the Image Audio page page 43 page 45 When the Setup gt gt button of each setting item is clicked the detailed settings menu will be displayed in a newly opened window The detailed settings can be configured while monitoring images displayed on the Image Position tab The following are descriptions of how to configure the settings relating to image quality preset positions auto pan function patrol auto tracking direction privacy zone etc JPEGIH 264 Cam Function Image Position Image adjust Click the Setup gt gt button to display the setup menu that can configure the settings relating to image quality The setup menu will be displayed in a newly opened window page 95 EED aD gt page 101 eee Preset position Click the Setup gt gt button to display the setup menu that can configure the settings relating to the preset positions The setup menu will be displayed in a
183. lear the SMTP server authentication to send e mails Default None Note When you don t know the authentication method to send e mails refer to the network administrator e User name Enter the user name to access the server Available number of characters 0 32 characters Unavailable characters amp e Password Enter the password to access the server Available number of characters 0 32 characters Unavailable characters amp Sender s mail address Enter the mail address of a sender The entered mail address will be displayed in the From sender line of the sent mails e Available number of characters 3 128 characters e Available characters Alphanumeric characters the at sign the period the underscore _ and the hyphen 16 2 Configure the settings relating to the FTP server FTP Click the FTP tab on the Server page gt page 43 page 45 The settings relating to the FTP server used to transmit the alarm images can be configured on this page ord Control port 1 1 65535 FTP mode Passive O Active 156 Operating Instructions 16 Configure the settings of the servers Server FTP server address Enter the IP address or the host name of the FTP server e Available number of characters 1 128 characters e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen IM
184. lete Files button in the Temporary Internet Files section on the General tab The firewall function of the anti virus software may be filtering the port of the camera Exclude the port number of the camera from the list of the port numbers to be filtered by the anti virus software No indicator lights Is Off selected for Indicator on the Basic page 49 Select On for Indicator H 264 or MPEG 4 images When Network Camera View 4S is deleted from a 3 are not displayed PC on which both the viewer software Network Camera View 3 and Network Camera View 4 are installed H 264 or MPEG 4 images may not be displayed In this case delete Network Camera View 3 from the PC and then install Network Camera View 49 216 Operating Instructions 21 Troubleshooting Symptom Cause solution Reference pages When displaying H 264 or MPEG 4 images on two or more web browser windows images from two or more cameras are displayed in sequence on a single browser window This may occur due to the display adapter and driver combination When this has occurred first update the driver of the display adapter to the latest version If updating the driver does not solve the problem adjust the hardware acceleration as follows The following are descriptions for when Windows XP is installed on the PC in use 1 Right click on the desktop a
185. lick the Setup gt gt button of Image adjust on the Image Position tab of the Image Audio page page 94 Operating Instructions 95 11 Configure the settings relating to images and audio Image Audio The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window When the values are changed the changed values will be applied to the currently displayed image on the Image Position tab Any changes are updated immediately Image adjust Super Dynamic SD Oom eon Adaptive black stretch opis compensation Light control mode Auto slow shutter Dwell time White balance Red gain Blue gain DNR Stabilizer Chroma gain level Aperture level Pedestal level 96 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Super Dynamic SD Select On or Off to determine whether or not to activate the super dynamic function Refer to the description Super Dynamic function about the super dynamic function e On The super dynamic function will work e Off The super dynamic function will not work e Default Off Note e When the following are observed depending on the light condition select Off for Super Dynamic SD When flickering appears or the color changes on the screen When noise appears in the brighter area on the screen e When Outdoor scene
186. lt Off Face data D eD Detection info Original Detection info Advanced Default Detection info Original e Auto track data Sa Off Detection info Advanced Default Off Notification interval Select the notification interval e Face data 1s 2s 3s 4s 5s 6s 10s 15s 20s 30s 1min Default 1s Auto track data EED 1s 2s 3s 4s 5s 6s 10s 15s 20s 30s 1min Default 1s Note e When Notification data is set to Detection info Original the Notification intervall can only be set to 1s or 2s Destination setting for XML notification Destination address Configure the IP address or the host name of the destination for XML notification Available number of characters 1 128 characters e Available characters Alphanumeric characters the period the underscore _ and the hyphen Destination port number Configure the port number settings for XML notification The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 110 123 161 162 443 995 10669 10670 Destination path name Configure the settings for the destination directory to be used for the XML notification Available characters Alphanumeric characters the period the underscore _ the hyphen the slash and the colon User name Enter a user name e Available number of characters 0 32 characters e Unavailable characters amp e Defa
187. mage Audio page page 94 It is possible to register edit and delete the preset positions on this page When the focus brightness zoom factor are adjusted the adjustment will be applied immediately to the currently displayed image on the Image Position tab 108 Operating Instructions Preset No Position No 1 Preset ID Preset ID 0 9 A Z Auto focus Dwell time Super Dynamic Back light compensation BLC Mask area n E O Focus Brightness Em E cD D IMPORTANT M lt i gt xD 11 Configure the settings relating to images and audio Image Audio Preset No Position No 1 Preset ID 0 9 A Z Any changes are updated immediately Wide dynamic range Back light compensation BLC Mask area ha E _ Brightness WOT al e When the zoom factor is 36x or more the setting of the preset positions will become unavailable e Preset position can be set to a maximum of 64 positions EE lt x e When the zoom factor is 72x or more the setting of the preset positions will become unavailable e Preset position can be set to a maximum of 256 positions Note e Depending on the environment such as when the temperature is below 5 C 41 F for example the moving speed of the camera to the preset position may become slower 11 6 4 1 Register the preset positions 1 Select a preset position number The selected preset position number will be displayed in
188. mage quality Image adjust setup menu WV SW396 WV SW395 WV SC386 WV SC385 os ccccctccncctccesneiesntct dem seccttrtdensinisesicentidadediniecsnadeuenes 95 11 6 2 Configure the settings relating to image quality Image adjust setup menu WV SC384 MIU ceo da E EEE TA A A E E 101 11 6 3 Set mask aleas e eee e E 106 11 6 4 Configure the settings relating to the preset positions Preset position setup MENU on a A N E E E E O 108 11 6 4 1 Register the preset positions c cccceeeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeaaeeaaaaaaeaaeeeeeetseeeeeees 109 11 6 5 Configure the settings relating to the auto pan function Auto pan setup menu 111 11 6 6 Configure the settings relating to patrol Patrol setup menu WV SW396 WNV SC38O ere erriren innn T E TATE EE ETONE E E EE EE EEE 113 11 6 7 Configure the settings relating to auto track Auto track setup menu WV SW396 WNV SC380 eicere cas dieen tienata a a a EE EEN EAEE E E a aE EEE ai 115 11 6 8 Configure the settings relating to direction Direction setup menu WV SW396 WV SC38O manwitivnianicnicuaneaidens viens REETA ean ines cocina adodeabnaeranaearianie 121 11 6 9 Configure the settings relating to the privacy zone Privacy zone setup menu 122 11 7 Configure the settings relating to audio Audio 0 0 0 eects eee eeeeeeeeeeeeeeeeeeeeeeenees 124 12 Configure the multi screen settings Multi screen 0108 127 13
189. mages and audio Image Audio Alarm area Area select Click W of Area No and select an area number 1 4 from the pull down menu An asterisk next to the area number indicates that the area has already been learned When On when there is an alarm area intrusion is selected with Auto track alarm the alarm area will become active Area No notification When Panasonic alarm protocol notification gt gt is clicked the Notification tab of the Alarm page will be displayed gt page 143 Note The alarm area cannot be configured separately for each preset position The configured alarm area is active for all preset areas Detection mask area Area select Click W of Area No and select an area number 1 4 from the pull down menu An asterisk next to the area number indicates that the area has already been learned By setting a mask for shooting areas the screen that you do not want to detect movement in false detections can be reduced Note By setting a mask for shooting areas the screen that have objects that can cause false detections such as swaying trees roads where cars pass through or level surfaces areas that cause light reflection false detections can be reduced e Mask areas cannot be configured separately for each preset position The specified area is active for all the preset positions IMPORTANT During auto tracking if the tracking target
190. mages in the main area will be displayed in accordance with the setting of H 264 1 or MPEG 4 1 page 80 page 86 Operating Instructions 1 Monitor images on a PC 2 button The letter 2 will turn green and images in the main area will be displayed in accordance with the setting of H 264 2 or MPEG 4 2 page 80 page 86 Image capture size buttons These buttons will be displayed only when a JPEG image is displayed e VGA button The letters VGA will turn green and images in the main area will be displayed in VGA size e QVGA button The letters QVGA will turn green and images in the main area will be displayed in QVGA size e 1280x960 button The letters 1280x960 will turn green and images in the main area will be displayed in 1280 x 960 pixels 800x600 button SEED Ge The letters 800x600 will turn green and images in the main area will be displayed in 800 x 600 pixels e 640x360 button The letters 640x360 will turn green and images in the main area will be displayed in 640 x 360 pixels 320x180 button The letters 320x180 will turn green and images in the main area will be displayed in 320 x 180 pixels 1280x720 button The letters 1280x720 will turn green and images in the main area will be displayed in 1280 x 720 pixels Note e The buttons VGA QVGA 1280x960 and 800x600 are displayed only when
191. mages to display the latest image or perform panning tilting and zooming operations IMPORTANT e When the authentication window is displayed enter the user name and password The default user name and password are as follows User name admin Password 12345 To enhance the security change the password for the user admin page 150 e Ifthe cellular phone in use is not compatible with UTF 8 encode it is impossible to display the screen correctly Note e It is necessary to configure the network settings of the cellular phone in advance to connect to the Internet and monitor images from the camera page 160 18 Operating Instructions 2 Monitor images on a cellular phone mobile terminal 1 Access to http IP address mobile or http Host name registered in the DDNS server mobile using a cellular phone Images from the camera will be displayed DL DU 8 D OR Tele Wide 5 Refresh 0 Resolution Quality HomePosition OL HO 1 PRESET 1 3 PRESET 2 7 PRESET 3 9 PRESET 4 PRESET 5 PRESET 6 PRESET 7 PRESET 8 AUX Open Close Hoe Functions Outline of functions Pan tilt Controls the camera direction The camera will pan or tilt to each direction by pressing the corresponding dial key Zooming control It is possible to perform zooming operations of the camera by pressing or P ae R
192. mera Basic Log tab SD memory card tab Manual Schedule Save logs SD memory card Save trigger Overwrite Logs and associated images Off Use Manual Schedule On Logs Will not be saved Images Will be saved When the remaining capacity of the SD memory card becomes insufficient the older images will be overwritten by the newer images To display images on the SD memory card it is necessary to copy them onto the PC first gt page 61 Off Logs Will not be saved Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible To display images on the SD memory card it is necessary to copy them onto the PC first page 61 Other than Manual Schedule Logs Will not be saved Images Will not be saved Not use Logs Will not be saved Images Will not be saved Operating Instructions 73 10 Configure the basic settings of the camera Basic 10 4 3 How the logs and images are saved depending on the settings for FTP error Log tab SD memory card tab FTP error SD memory Rene Logs and associated images Save logs card gg On Use FTP error Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed no log will be filed newly anymore Even when available capacity of the SD memory card ran out and it is not enough to save images
193. mera will move to the preset position when an alarm is detected from the command alarm Click Preset per sender gt gt to open a separate window for setting preset positions for alarms page 132 Default Off 13 2 1 Configure the settings relating to Preset per sender Preset per sender setup menu WV SW396 WV SC386 On the Alarm tab page 130 click Preset per sender gt gt for Command alarm 132 Operating Instructions 13 Configure the alarm settings Alarm The sender s address for the command alarm and the preset position for that address can be registered in this section Preset per sender Auto track cooperation Sender s address 1 Sender s address 2 Sender s address 3 Sender s address 4 Sender s address 5 Sender s address 6 Sender s address 7 Sender s address 8 Sender s address 1 Sender s address 8 Set the sender s IP address for the command alarm and the preset position for that address Up to 8 notification addresses can be set e Auto track cooperation checkbox When the checkbox is selected auto tracking starts after the direction of the camera moves to the preset position Close button Click this button to close the Preset per sender setup menu 13 3 Configure the settings relating to the alarm image Alarm Click the Alarm tab on the Alarm page page 43 page 45 The settings relating to the alarm image to be transmit
194. mporter s name and address to follow EU rules Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg F R Germany Panasonic System Networks Co Ltd 2011 PGQP1082YA C1011 1101
195. n To use the HTTPS function access https It is also necessary to enter the port number 175 Cannot access the camera from a mobile terminal Is the URL correct Or is cam missing at the end of the URL Check if the URL is entered correctly When accessing the camera from a mobile terminal it is necessary to enter cam at the end of the URL that is used for the camera access from a PC 21 Is the SSL encryption method different from that of the camera Select HTTP Do not select HTTPS for HTTPS Connection on the Network page the Network tab and access the camera again 160 Did you access http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 175 A cookie error was displayed when performing user registration for Viewnetcam com Is the web browser configured to allow cookies Configure the web browser to allow cookies In Internet Explorer from Tools select Internet Options and configure the cookies setting in the Privacy tab User registration for the Viewnetcam com service fails Is the registered e mail address correct When an e mail with the Viewnetcam com website link is not received the registered e mail address may be incorrect Visit the Viewnetcam com website http www viewnetcam com to register the co
196. n is selected for Activation of Priority stream number of users who can access the camera may be limited Destination IP address 1 Enter the first destination IP address Destination IP address 2 Enter the second destination IP address Stream type Select either JPEG H 264 MPEG 4 1 or H 264 MPEG 4 2 JPEG JPEG images will be transmitted e H 264 MPEG 4 1 H 264 1 or MPEG 4 1 images will be transmitted e H 264 MPEG 4 2 H 264 2 or MPEG 4 2 images will be transmitted e Default JPEG Note e When H 264 is selected for Recording format it is impossible to transmit H 264 2 images In this case H 264 MPEG 4 2 is invalidated e When Best effort is selected for Transmission priority of H 264 MPEG 4 bit rate will vary between the maximum and minimum rates while images are being transmitted Refresh interval Select the refresh interval from the following This setting is validated only when JPEG is selected for Stream type lt z gt 0 1fps 0 2fps 0 33fps 0 5fps 1fps 2fps 3fps 5fps 6fps 10fps 12fps 15fps 30fps EE lt i gt lt i gt Operating Instructions 153 15 Configure the settings relating to the authentication User mng 0 1fps 0 2fps 0 33fps 0 5fps 1fps 2fps 3fps 5fps 6fps 10fps 12fps 15fps 30fps e Default 1fps Note e When On is selected for
197. n or Off to determine whether or not to turn the image upside down On The image is turned upside down e Off The image is not turned upside down Default Off IMPORTANT Only use the upside down function to check the image before installing the camera Set this function to Off after installing the camera Upside down EED Select On desktop or Off ceiling to determine how the camera is to be installed e On desktop Select this when the camera is to be installed with the dome side up e Off ceiling Select this when the camera is to be installed with the dome side down e Default Off ceiling Extra optical zoom Select the extra optical zoom setting from the following EP D gt On Max X36 Images can be zoomed in on with the optical zoom 1x 18x and the extra optical zoom higher zoom factors up to 36x Off Max X18 Does not use the extra optical zoom Default On Max X36 D gt On Max X72 Images can be zoomed in on with the optical zoom 1x 36x and the extra optical zoom higher zoom factors up to 72x Off Max X36 Does not use the extra optical zoom Default On Max X72 About extra optical zoom Among approx 1 3 megapixel image capture area of the MOS image sensor the central part of approx 0 31 megapixels is extracted for shooting That enables the shooting with a higher zooming effect When the image capture size under VGA is applied the zoom factor ca
198. n Smin Default 10s Auto track data in video stream From the following selections select whether or not to add auto track in the video stream Off Auto track data is not added to images On Auto track data is added to images but an outline of the tracking target is not displayed on the Live page On with track video display Auto track data is added to images and an outline of the tracking target is displayed on the Live page Default Off Operating Instructions 117 11 Configure the settings relating to images and audio Image Audio Advanced setting 118 Zoom with auto track Select the tracking zoom control from the following Off Zoom control is not performed On Continuous Zoom control is performed Default On Continuous Object size Select an object size from the following Small 1 4 of the image The tracking target is enlarged to about 1 4 the size lengthwise of the monitor screen Middle 1 2 of the image The tracking target is enlarged to about 1 2 the size lengthwise of the monitor screen Large 3 4 of the image The tracking target is enlarged to about 3 4 the size lengthwise of the monitor screen Default Small 1 4 of the image Note The sizes described here are only a guide Depending on the environment conditions and the tracking conditions the displayed size may be different from the expected size e Increasing the display size of the tracking target reduces the tr
199. n be adjusted up to 36x CEP E 72x EEA Ga Digital zoom Select the digital zoom setting from the following On Max X288 Z Images can be zoomed in on with the optical zoom 1x 18x extra optical zoom up to 36x and the electronic zoom higher zoom factors up to 288x Operating Instructions 91 11 Configure the settings relating to images and audio Image Audio 92 On Max X432 EEE Images can be zoomed in on with the optical zoom 1x 18x extra optical zoom up to 36x and the electronic zoom higher zoom factors up to 432x On Max X864 ELD Images can be zoomed in on with the optical zoom 1x 36x extra optical zoom up to 72x and the electronic zoom higher zoom factors up to 864x Off Does not use the digital zoom Default Off Note ETD When On Max X288 is selected digital zooming will stop when the zoom factor has reached 36x e When the zoom factor is 36x or more the setting of the preset positions will become unavailable D e When On Max X432 is selected digital zooming will stop when the zoom factor has reached 36x e When the zoom factor is 36x or more the setting of the preset positions will become unavailable zp e When On Max X864 is selected digital zooming will stop when the zoom factor has reached 72x e When the zoom factor is 72x or more the setting of the preset positions will become unavailable Pan Tilt degree Zoom ratio displa
200. n may not work correctly VMD area Notification Detection area sensiti Delete jetection Panasonic alarm protocol notification gt gt larm protocol Area When selecting a VMD area in the screen it will be numbered as area 1 Subsequent areas will be numbered in the order of selection All areas button When the All areas button is clicked the whole area will become the VMD area and 1 White will be automatically applied to Area Operating Instructions 139 13 Configure the alarm settings Alarm 140 Status Select On or Off to determine whether or not to activate each VMD area e On Activates the respective VMD area e Off Inactivates the respective VMD area e Default Off Detection area Adjust the size of the VMD area using the slider The smaller the selected value is the higher the sensitivity of VMD area becomes The current value 1 10 will be displayed on the right of the slider Default 1 Detection sensitivity Adjust the sensitivity of motion detection in the VMD area using the slider The settings can be configured for each area individually The larger the value is set the higher the sensitivity level becomes The current value 1 low 15 high will be displayed below the slider Default 8 Delete button Click the Delete button corresponding to the area to be deleted The outline of the selected area will be del
201. n recorded on the SD memory card with selected value for the Transmission interval setting on the FTP img trans tab is 1min or less Number of images BE BE C a gt Operating Instructions 37 7 Playback of images on the SD memory card 7 1 About the playback page 38 Number of images When clicking a time and date listed on the log list window total number of images associated with the clicked time and date and the number of the currently displayed image will be displayed Note Enter the desired number of image and press the Enter key on the keyboard The image of the designated number will be displayed REW button Each time the button is clicked the playback speed will change When the PLAY button or the REV PLAY button is clicked during fast reverse playback playback speed will return to the normal playback speed REV PLAY button Images will be played in reverse sequential order PLAY button When this button is clicked images will be played in sequential order FF button Each time the button is clicked the playback speed will change When the PLAY button or the REV PLAY button is clicked during fast playback playback speed will return to the normal playback speed TOP button The first image will be displayed PREV IMAGE button The previous frame will be displayed and paused when this button is clicked during playback Each time this button is clicked
202. n the privacy zone may be detected XML notification The destination settings of the face detection information can be configured When clicking XML notification gt gt the XML notification tab will be displayed page 146 Operating Instructions 149 15 Configure the settings relating to the authentication User mng 15 Configure the settings relating to the authentication User mng The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone mobile terminal can be configured on the User mng page The User mng page has 3 tabs the User auth tab the Host auth tab and the System tab 15 1 Configure the settings relating to the user authentication User auth Click the User auth tab on the User mng page page 43 page 45 The settings relating to the authentication of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 18 users can be registered Note e When user authentication has failed to pass authentication error 8 times within 30 seconds using the same IP address PC access to the unit will be denied for a while User auth Host auth System User auth On Authentication Digest or Basic User name O1 Administrator 2 Camera control 3 Live only admin 1 User auth Select On or Off to determine
203. namic CZD CED Select On or Off to determine whether to turn on or off the Super Dynamic function This function can be applied to each preset position On The Super Dynamic function will work e Off The Super Dynamic function will not work Default Off Wide dynamic range gt Select On or Off to determine whether or not to activate the wide dynamic range This function can be applied to each preset position On The wide dynamic function will work e Off The wide dynamic function will not work Default Off Back light compensation BLC Select On or Off to determine whether or not to activate the back light compensation BLC function When On is selected for Super Dynamic Wide dynamic range this setting is unavailable The back light compensation function can compensate back light by setting mask areas on brighter parts of images brighter e On Mask areas will be set automatically e Off Mask areas will not be set automatically It is necessary to set them manually Default Off Mask area When Off is selected for Super Dynamic Wide dynamic range H and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas Refer to page 106 for descriptions of how to mask Zoom buttons Focus buttons Brightness buttons Control pad buttons Refer to page 10 for descriptions of how to operate
204. nd contains information used to protect data or to establish secure network connections A certificate store is the system area where certificates are kept To continue click Next Operating Instructions 183 17 Configuring the network settings Network Certificate Import Wizard Certificate Store Certificate stores are system areas where certificates are kept Windows can automatically select a certificate store or you can specify a location for Automatically select the certificate store based on the type of certificate 5 Click Finish Certificate Import Wizard Completing the Certificate Import Wizard You have successfully completed the Certificate Import wizard You have specified the Following settings Certificate Store Selected Automatically determined by t Content Certificate 184 Operating Instructions 17 Configuring the network settings Network 6 When the security alert window is displayed click Yes Security Warning x f You are about to install a certificate From a certification authority CA claiming to represent 253 Windows cannot validate that the certificate is actually from You should confirm its origin by contacting The Following number will assist you in this process Thumbprint shal Warning Tf you install this root certificate Windows will automatically trust any certificate issued by this CA Installing a certificate with an unc
205. nd select Properties from the displayed pop up menu 2 Select Settings from Display Properties and then click the Advanced button 3 Click the Troubleshoot tab and disable the DirectDraw acceleration by adjusting the level of Hardware acceleration Color Management Ki General Adapter Monitor Troubleshoot B Are you having problems with your graphics hardware These settings can help you troubleshoot display related problems Hardware acceleration Manually control the level of acceleration and performance supplied by your graphics hardware Use the Display Troubleshagky to assist you in making the change Hardware acceleration None Disable all DirectDraw and Direct3D accelerations as well as all cursor and advanced drawing accelerations Use this setting to correct severe problems with Direct accelerated applications Enable write combining Operating Instructions 217 21 Troubleshooting Information Bar Depending on the OS installed on the PC the following may occur Follow the instructions below when the following has occurred By performing the following solutions other applications and the security level may not be affected When using Internet Explorer 9 0 The Information Bar expressed in the following symptom and solutions will be displayed on the lower side of the Internet Explorer page only when there is information to communicate This webpage wan
206. ndow Note e When Not use is selected for SD memory card the Manual Schedule log list and the FTP trans error log list will not be displayed e When H 264 is selected for Recording format of the SD memory card the FTP trans error log list will not be displayed 3 Click the desired log type listed below Log to display the log list The log list of the selected log type will be displayed Note e When any images are saved on the SD memory card the image can be displayed by clicking Time and Date when JPEG is selected for Recording format of the setup menu page 54 34 Operating Instructions 6 Display the log list About the log list window Number of the listed logs Total number of the logs of the selected log type and a number of the log being displayed on the top of the log list will be displayed Note Enter the desired log number and press the Enter key on the keyboard The log of the designated number will be displayed on the top of the log list Top button Click this button to display the log listed at the top Prev page button Click this button to display the previous page of the log list Note e When the mouse button is held down while placing the mouse pointer on the Prev page button the displayed log number will be decreased When the mouse button is released the decrement of the log number will stop and the log number displaye
207. net Explorer 6 1 Access the camera using the HTTPS protocol 2 Click View Certificate Security Alert Information you exchange with this site cannot be viewed or v changed by others However there is a problem with the site s security certificate a The security certificate was issued by a company you have not chosen to trust View the certificate to determine whether you want to trust the certifying authority The security certificate date is valid The security certificate has a valid name matching the name of the page you are trying to view Do you want to proceed ve no J vero Note e If this window is displayed when accessing a device other than the camera or a website a security problem may have occurred In this case check the system status 182 Operating Instructions 17 Configuring the network settings Network 3 Click Install Certificate Certificate General Details Certification Path Certificate Information This CA Root certificate is not trusted To enable trust install this certificate in the Trusted Root Certification Authorities store Issued to Issued by Valid from Welcome to the Certificate Import Wizard This wizard helps you copy certificates certificate trust lists and certificate revocation lists from your disk to a certificate store A certificate which is issued by a certification authority is a confirmation of your identity a
208. ng Instructions 103 11 Configure the settings relating to images and audio Image Audio 104 Outdoor scene Depending on the brightness level illuminance the iris will automatically be controlled together with the shutter speed adjustment to control light When shooting a bright subject such as outdoor etc select this parameter Be aware that flicker may occur when a subject is under fluorescent lighting Indoor scene 60 Hz Indoor scene 50 Hz The shutter speed will automatically be adjusted to prevent flicker caused by fluorescent light Select 50 Hz or 60 Hz corresponding to the location where the camera is in use e Fix shutter The selected value will be set as the fixed shutter speed 1 30 Fix 3 100 Fix 3 120 Fix 2 100 Fix 2 120 Fix 1 100 Fix 1 120 Fix 1 250 Fix 1 500 Fix 1 1000 Fix 1 2000 Fix 1 4000 Fix 1 10000 Fix Default Outdoor scene Note e When a faster shutter speed is selected up to 1 10000 it is possible to capture a fast moving object with less blur e When a faster shutter speed is selected the sensitivity will become lower Smear also may appear under bright light condition e When On is selected for Wide dynamic range only Outdoor scene Indoor scene 60 Hz and Indoor scene 50 Hz are available AGC Select a method of gain adjustment from the following e On High On Mid On Low When the luminance of the subject becomes darker gain will be automat
209. nner Click the Reset button to reset the color to the default e Default 128 DNR The digital noise reduction function reduces noise automatically under the condition of low illuminance Select an effect level High or Low for the digital noise reduction e High High DNR afterimage remains Low Low DNR reduces afterimage e Default High Chroma gain level Adjusts the chroma level color density When the cursor is moved in the direction the colors will become thicker When the cursor is moved in the direction the colors will be thinner Click the Reset button to reset the color to the default e Default 128 Aperture level Adjust the aperture level outline compensation Images will be sharper when the cursor is moved in the direction and will be softer when the cursor is moved in the direction Click the Reset button to reset the color to the default Default 16 Operating Instructions 105 11 Configure the settings relating to images and audio Image Audio Pedestal level Adjust the black level of images by moving the cursor When the cursor is moved to the direction images will become brighter When the cursor is moved to the direction images will be darker Click the Reset button to reset the color to the default e Default 128 Close button Click this button to quit the Image adjust setup menu 11 6 3 Set mas
210. notification 146 14 2 Configuration of the settings relating to the face detection Face detection 148 15 Configure the settings relating to the authentication User MUNIN TA KAANE desea tesa accentuates EE E EE E EE 150 15 1 Configure the settings relating to the user authentication User auth 150 15 2 Configure the settings relating to the host authentication Host auth 151 15 3 Configure the settings relating to the priority stream System 0 152 16 Configure the settings of the servers Server cccccssseeeeeeeeeees 155 16 1 Configure the settings relating to the mail server Mail eseeeesseeeeeeeeeeees 155 Operating Instructions 5 Table of Contents 6 16 2 Configure the settings relating to the FTP server FTP ccceessseeeeeeeeeeeeeeees 156 16 3 Configure the settings relating to the NTP server NTP 2 seeseeeeeeeeeeees 157 17 Configuring the network settings Network eeeeeseeeeeeeees 160 17 1 Configure the network settings Network eeeececeeeseeeeeeeeeeeeeeeeeeeseneeeeeeeeeeeeeees 160 17 2 Configure the HTTPS settings cscscsviniaticccsvcesivneianseseednunticguededdnenitacnsibensbuadeauceaicieianiens 168 17 2 1 Generation of the CRT key SSL encryption key ccc eeeecceeeeeeeceeeeeeeeeeeeeeetereeeres 169 17 2 2 Generation of the
211. nse agreement C I do not accept the terms in the license agreement IMPORTANT e The default setting of Automatic installation of viewer software is On Follow the instructions on page 218 when the message is displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images from the camera will be displayed Follow the instructions of the wizard e When the install wizard is displayed again even after completing the installation of the Activex restart the PC e The viewer software used on each PC should be licensed individually The number of installations of the viewer software from the camera can be checked on the Upgrade tab of the Maintenance page page 199 Refer to your dealer for the software licensing Operating Instructions 3 Table of Contents Table of Contents 4 1 Monitor images on a P ssassssnnnusnsnnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nennu mnnn nnmnnn 7 1 1 Monitor images from a single camera ue eccecceeeeeeeeeeeeeeeeeeeeeeeeeneneeeeeeeeeeeeeeseeneeeeeeeeeenennees 7 1 2 About the Live page siisi sisuosoenoninsi snena aeaa a aaea aaau 10 1 3 Monitor images from multiple cameras nnnssnsnssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnnnnnnnnnnnnn nna 17 2 Monitor images on a cellular phone mobile terminal 00 18 2 1 Monitor images on a Cellular phone
212. nter select Turn on network discovery of Network discovery of Change advanced sharing settings click Save changes Complete HTTPS It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function Refer to page 168 for how to configure the HTTPS settings 164 Operating Instructions 17 Configuring the network settings Network CRT key generate CRT key SSL encryption key used for the HTTPS protocol is generated To generate the CRT key click the Execute button to display CRT key generate dialog box Self signed Certificate Generate The camera itself generates the security certificate used for the HTTPS protocol Self signed certificate To generate the self signed certificate click the Execute button to display the Self signed Certificate Generate dialog box Self signed Certificate Information Displays the information of the self signed certificate When the Confirm button is clicked the registered information of the self signed certificate will be displayed in the Self signed Certificate Confirm dialog box When the Delete button is clicked the generated self signed certificate will be deleted CA Certificate Generate Certificate Signing Request When using the security certificate issued by CA Certificate Authority as the security certificate used for the HTTPS protocol the CSR Certificate Signing Request will b
213. ntered user name or password may be incorrect Check if the mail settings are configured correctly Failed to find the POP3 server The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The POP3 server may be down Ask the network administrator SMTP server error Authentication error Entered user name or password may be incorrect Check if the mail settings are configured correctly Failed to resolve the mail server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Failed to find the SMTP server The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An error occurred in the mail function Check if the mail settings are configured correctly Error indications relating to FTP Category Indication Description FTP server error Failed to resolve the FTP server address from DNS The FTP server may be down Ask the network administrator Failed to find the FTP server The IP address of the server may be incorrect Check if the IP address of the server is configured correctly Connection error File transfer error
214. o install the viewer software from this camera e On Installs the viewer software from the camera automatically Off The viewer software cannot be installed from the camera e Default On Operating Instructions 10 Configure the basic settings of the camera Basic IMPORTANT e Itis impossible to display images and to receive transmit audio between the camera and the PC when the viewer software Network Camera View 4S is not installed on the PC e The number of the viewer software installations can be checked on the Upgrade tab of the Maintenance page Language Set the language to initially display when the camera is accessed The language displayed on the Live page can also be changed gt page 10 Operating Instructions 53 10 Configure the basic settings of the camera Basic 10 2 Configure the settings relating to the SD memory card SD memory card Click the SD memory card tab on the Basic page page 43 page 45 The settings relating to the SD memory card can be configured on this page o SD memory card ONot use Recording format Common Remaining capacity notification 50 x e trigger Alarm input M Overwrite f o 3 JPEG recording File name 1 Image saving interval Number of images to be saved set lt b t O Constant bit rate Frame rate Frame rate 3Ofps v h it rate 1536kbps a SD mem ard
215. oft Windows XP SP3 is described as Windows XP Windows Internet Explorer 9 0 Windows Internet Explorer 8 0 Windows Internet Explorer 7 0 and Microsoft Internet Explorer 6 0 are described as Internet Explorer Operating Instructions Preface SDHC SD memory card is described as SD card or SD memory card Universal Plug and Play is described as UPnP or UPnP Viewer software It is necessary to install the viewer software Network Camera View 4S to display images on a PC This software can be installed directly from the camera or by selecting the Install button next to Viewer Software on the menu of the CD ROM provided and then following the on screen instructions E Network 5 License Agreement Please read the following license agreement carefully END USER LICENSE AGREEMENT EULA IMPORTANT Please carefully read this End User License Agreement EULA before downloading this software program the Software provided by Panasonic System Networks Co Ltd a Japanese corporation Before downloading installing and using the Software on your PC you need to accept the terms and conditions of this EULA by clicking on ACCEPT button provided atthe bottom of this EULA Ifyou do not agree to the terms and conditions of this EULA you may not download install or use this software This EULA is a legal agreement between you and Panasonic System Networks I accept the terms in the lice
216. on An alarm image can be transmitted at an alarm occurrence to the FTP server To transmit alarm images to an FTP server it is necessary to configure the settings in advance The settings for the FTP server can be configured on the FTP tab of the Server page page 156 The alarm image transmission function can be turned on off in the Alarm image section of the Alarm tab of the Alarm page gt page 133 Note Depending on the network traffic the number of the transmitted images may not reach the set number of images to be transmitted Alarm images failed to be transmitted to the FTP server at an alarm occurrence will not be saved on the SD memory card However images that failed to transmit to the FTP server using the FTP periodic image transmission function will be saved 5 2 Transmit images at a designated interval or period FTP periodic image transmission Images can be transmitted at a designated interval or period To transmit images at a designated interval or period it is necessary to configure the settings in advance The settings for the FTP server can be configured on the FTP tab of the Server page page 156 It is possible to determine whether or not to use the FTP periodic image transmission function and to configure the settings relating to alarm images and the schedule on the FTP img trans tab of the Network page page 191 Note Depending on the line speed or the traffi
217. on address Enter the destination address or host name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen To delete the registered destination address click the Delete button respective to the desired destination address Auto track cooperation EED Select whether to perform Auto track cooperation setup When Auto track cooperation is set to On alarm notification is only implemented when the number of the Alarm area set in auto track alarm conforms with the alarm area number Alarm notifications other than auto Operating Instructions 13 Configure the alarm settings Alarm track alarms are not implemented When using auto track cooperation set Auto track alarm to On In preset alarm area in the auto tracking settings IMPORTANT When entering the host name of the Destination address the DNS settings on the Network tab of the Network page must be configured page 160 Confirm that the destination IP addresses are registered correctly When a registered destination does not exist notification may be delayed Operating Instructions 145 14 Configure the setting relating to the image recognition Advanced func 14 Configure the setting relating to the image recognition Advanced func The settings relating to the XML notification and the settings relating to the face detection can be configured on the
218. on the Image Audio page page 43 page 45 Configure the settings relating to camera operations JPEGIH 264 Cam Function Image Position Home position Self return 9 E3 lt Self return time Image hold oO Q 3 Q 3 Upside d a 4 2 O Extra optical zoom On Max X72 O Off Max X36 Digital zoom OoOn Max x864 Off Cam sition display _Pan Tilt degree Zoom ratio display Home position A preset position page 108 can be set as the home position When a preset position is set as the home position H will be displayed next to the preset position number Default Off Note e To move the camera to the home position when the power of the camera is turned on select Home position for Self return Self return When the time set for Self return time has passed after manual operations of the camera the camera will automatically be in the selected mode e Off Self return is not performed e Home position When the set time has passed the camera will move to the home position automatically e Auto track GEE When the set time has passed the camera will move to the home position and will start the auto track function The camera will repeat this action moving to the home position and starting the auto track function afterward e Auto track ELD When the set time has passed the camera will move to the home position and will start the advanced auto
219. onfirmed thumbprint is a security risk IF you click Yes you acknowledge this risk Do you want to install this certificate w ac When the import is successfully completed the screen The import was successful will be displayed 7 Click Ok Certificate Import Wizard x J The import was successful Lx When the browser is restarted after the certificate is imported Certificate Error will not be displayed 17 4 Configure the settings relating to DDNS DDNS Click the DDNS tab on the Network page page 43 page 45 To access this camera via the Internet it is necessary to configure the settings for the DDNS function When activating the DDNS function using the camera either of the following DDNS services is available e Viewnetcam com service e Dynamic DNS Update RFC2136 compliant IMPORTANT e Before using the DDNS service it is necessary to perform the port forwarding setting for the router e About Dynamic DNS Update RFC2136 compliant Operation using DDNS services other than the Viewnetcam com service is not guaranteed We are not responsible for any troubles or accidents on the circumstances where the camera is used arising out of such services Refer to the DDNS service providers for the selection and configuration of the DDNS services other than the Viewnetcam com service Note Viewnetcam com is a Dynamic DNS service designed for use with Panason
220. only Operating Instructions 41 8 About the network security 8 About the network security 8 1 Equipped security functions The following security functions are featured in this camera Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and or the user authentication to On gt page 150 page 151 Access restrictions by changing the HTTP port It is possible to prevent illegal access such as port scanning etc by changing the HTTP port number page 163 Access encryption by the HTTPS function It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function gt page 168 IMPORTANT e Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and password alarm mail information FTP server information DDNS server information etc Perform the countermeasure such as access restriction using the user authentication or access encryption using the HTTPS function e After the camera is accessed by the administrator make sure to close the browser for added security e Change the administrator password periodically for added security Note When user authentication authentication error has failed to pass 8 times within 30 seconds using the same IP address PC access to the cam
221. ormation about the case in which HTTPS is selected for HTTPS Connection on the Network tab of the Network page page 160 Operating Instructions 7 1 Monitor images on a PC 3 Press the Enter key on the keyboard The Live page will be displayed Refer to page 10 for further information about the Live page WV sw396 WV SW396 OO odd Si Lat E sr oo nn mm fad AE Compression Brightness Preset When On is selected for User auth the authentication window will be displayed before displaying live images for the user name and password entries The default user name and password are as follows User name admin Password 12345 IMPORTANT e Toenhance the security change the password for the user name admin It is recommended to change this password periodically e When displaying multiple H 264 or MPEG 4 images on a PC images may not be displayed depending on the performance of the PC e When H 264 is selected for Video encoding format H 264 video will be displayed When MPEG 4 is selected MPEG 4 images will be displayed e The maximum number of concurrent access user is 14 including users who is receiving H 264 or MPEG 4 images and users who are receiving JPEG images Depending on the set values for Bandwidth control bit rate and Max bit rate per client the maximum concurrent access number may be 14 or less users When
222. out on the Image Position tab e Adjusted zoom and focus position for the auto pan function will be applied when Set button of Start position is clicked Right end position setup D gt Move the camera to the desired point to be set as the right end position point of the auto panning using the control pad buttons and then click the Set button to register the position as the right end position Start position gt D gt Move the camera to the desired point to be set as the start point of the auto panning using the control pad buttons and adjust the image using the Zoom buttons and the Focus buttons The zoom and focus settings are set together with the start point Note e Panning tilting and zooming operations can also be carried out on the Image Position tab e Adjusted zoom and focus position for the auto pan function will be applied when Set button of Start position is clicked 112 Operating Instructions 11 Configure the settings relating to images and audio Image Audio End position D gt D gt Move the camera to the desired point to be set as the end point of the auto panning using the control pad buttons and then click the Set button to register the position as the end position Auto pan Dwell time Select a dwell time at the start point and the end point from the following 5s 10s 20s 30s Default 5s Speed Select a speed for the auto panning from the following 3
223. over WV Q157 or an inner cover provided to an optional bracket In this case images may also be washed out depending on the photographic subject when On is selected for AGC on the setup menu Installation Guide Cannot adjust the focus correctly Is there dust or dirt on the dome section Clean the dome section Installation Guide Are photographic subjects hard to focus on with the auto focus function Adjust the focus manually 12 The image is not being refreshed Depending on the version of your browser there might be difficulties refreshing the picture etc Installation Guide Depending on the traffic of the network or the concentration of access to the camera there might be difficulties displaying the camera picture Request the camera picture using the web browser such as by pressing the F5 key etc out Click the Normal button of Brightness No image is displayed or too Is the brightness setting set at an appropriate level 10 dark Click the Normal button of Brightness Images are displayed washed Is the brightness setting set at an appropriate level 10 Flicker appears on the When flicker occurs frequently select Indoor automatically move to the previous position when turning on the power of the camera after turning on the power of the camera register that position as the home position when convenient The camera will automati
224. page page 51 Preset ID 0 9 A Z Enter the preset ID to be displayed on images This function can be applied to each preset position e Available number of characters 0 20 characters e Available characters 0 9 A Z and the following marks amp e Default None blank Note e The entered preset ID will be displayed next to the preset position number on the pull down menu When On is selected for Preset ID the preset ID will be displayed on images Auto focus Select Auto or Off to determine whether to enable or disable the auto focus function after the camera has moved to a preset position This function can be applied to each preset position e Auto The auto focus function will be activated after moving to a preset position e Off Does not activate the auto focus function after moving to a preset position e Default Off Note e When the preset position is set to shoot the following objects it is recommended to select Off and adjust the focus before registering the preset positions An object whose contrast is low An object whose depth never changes An object with high luminance such as a spotlight Dwell time Select a dwell time duration the camera stops for at each preset position for the preset sequence operation 110 Operating Instructions 11 Configure the settings relating to images and audio Image Audio 5s 10s 20s 30s e Default 10s Super Dy
225. put terminal setup gt page 136 e Default Off Terminal 3 Determine how to use terminal 3 e Off Not used Operating Instructions 129 13 Configure the alarm settings Alarm e Alarm input Receives alarms e AUX output AUX output will be supplied The AUX buttons will be displayed on the Live page e Default Off Note e AUX is a camera terminal that allows users to operate Open Close arbitrarily from the Live page For example an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller Refer to the installation guide for further information about input output rating of each terminal e While Alarm input is being selected an alarm is detected when the terminal status is changed to On Default It is possible to configure the setting so that an alarm is detected when the terminal status is changed to Off Refer to the Readme file on the provided CD ROM for further information about the setting Or refer to our website http panasonic net pss security support info html for further information about the supported software VMD alarm When clicking VMD gt gt the VMD area tab of the Alarm page will be displayed page 137 Auto track alarm a gt When clicking Auto track setting gt gt the Image Position tab of the Camera page will be displayed The setup menu will be
226. quality efresh interval Multicast address Multicast port 1024 50000 Multicast TTL HOPLimit 16 1 254 Oon VGA Frame rate 30fps Multicast port Multicast TTL HOPLimit Operating Instructions 79 11 Configure the settings relating to images and audio Image Audio Video encoding format Select H 264 for the video encoding format e H 264 H 264 will be set for the video encoding format The subsequent setting items will be for H 264 The tab name will be changed to JPEG H 264 e MPEG 4 MPEG 4 will be set for the video encoding format The subsequent setting items will be for MPEG 4 page 84 The tab name will be changed to JPEG MPEG 4 e Default H 264 H 264 1 H 264 2 H 264 transmission Select On or Off to determine whether or not to transmit H 264 images On Transmits H 264 images e Off Does not transmit H 264 images e Default On Note e When On is selected for H 264 transmission in H 264 1 or H 264 2 displaying of H 264 images or JPEG images on the Live page will become available e When On is selected for H 264 transmission in H 264 1 and H 264 2 H 264 images are viewable using other devices with each setting e When On is selected for H 264 transmission in H 264 1 or H 264 2 the transmission interval of JPEG images may sometimes become longer e When H 264 is sel
227. r 4 1 Alarm type Terminal alarm When connecting an alarm device such as a sensor to the EXT I O connectors 1 3 of the camera the alarm action will be performed when the connected alarm device is activated e VMD alarm When motion is detected in the set VMD area the alarm action will be performed VMD stands for Video Motion Detection e Command alarm When a Panasonic alarm protocol is received from the connected device via a network the alarm action will be performed e Auto track alarm F According to the conditions set in advance the alarm action will be performed in the auto tracking operations 4 2 Action at an alarm occurrence Display the alarm occurrence indication button on the Live page The alarm occurrence indication button will be displayed on the Live page at an alarm occurrence page 10 IMPORTANT e When Polling 30s is selected for Alarm status update mode page 49 the Alarm occurrence indication button will be refreshed in 30 second intervals For this reason it may take a maximum of 30 seconds until the alarm occurrence indication button is displayed on the Live page at an alarm occurrence Notify of alarm occurrences to the device connected to the alarm connector It is possible to output signals from the alarm connector on the rear of the camera and sound the buzzer when an alarm occurs The settings for the alarm output can be configured in the Alarm output termina
228. r gt gt On the Preset per sender page page 132 check the Auto track cooperation checkbox of Sender s address 1 any destination address can be used and enter 192 168 0 11 Camera 1 for the sender s address Then select the preset position set at step 2 click the Set button and then close the page Click the Set button 5 Auto track cooperation can be used by starting the auto tracking for Camera 1 8 0 11 6 8 Configure the settings relating to direction Direction setup menu WV SW396 WV SC386 Click the Setup gt gt button of Direction on the Image Position tab of the Image Audio page page 94 Here the information related to the direction setting is set The pan tilt position moves to the position set when displaying this page Direction setting North point setting Zoom g n E Focus Brightness oo JE nomai Preset Close Direction setting North point setting If Direction display is selected for Camera position display one of the eight directions will be indicated instead of the preset position title when the camera is not at the preset position Determine the direction setting by adjusting the displayed panning position to the north N indication Zoom buttons Focus buttons Brightness buttons Control pad buttons and Go button Refer to page 10 for descriptions of how to operate these buttons pad
229. r for the addresses of each server e The port forwarding function changes a global IP address to a private IP address and Static IP masquerade and Network Address Translation NAT have this function This function is to be set in a router Operating Instructions 17 Configuring the network settings Network To access the camera via the Internet by connecting the camera to a router it is necessary to assign a respective HTTP port number for each camera and address translation by using the port forwarding function of the router For further information refer to the operating instructions of the router in use Enter Global IP address colon port number in the WAN Router LAN Address box of the browser Global address Private address via the Internet VVV XXX yyy ZZZ 192 168 0 254 vvv Xxx yyy zzz 50000 vvv XXxx yyy zzz 50001 Address translation using the port forwarding function vvv xxx yyy zzz 50000 gt 192 168 0 1 50000 gt Internet WAN 0000000 0 Cable modem XDSL modem Private address 192 168 0 1 Port number 50000 Address translation using the port forwarding function vvv Xxx yyy zzz 50001 gt 192 168 0 2 50001 gt Private address 192 168 0 2 Port number 50001 Operating Instructions 167 17 Configuring the network settings Network 17 2 Configure the HTTPS settings
230. range is approx 2 000 K to 6 000 K e AWC Selects the automatic white balance control mode This adjustment is suitable for a location where a light source is stable Operating color temperature range is approx 2 000 K to 10 000 K e Default ATW1 Note Under the following conditions color may not be faithfully processed In these cases select AWC When shooting a subject whose major part is a thick color When shooting blue sky or sun at sunset When shooting a subject whose luminance is too low e When AWC is selected click the Set button Red gain Adjust the red color of images When the cursor is moved in the direction the red color will become thicker When the cursor is moved in the direction the red color will be thinner Click the Reset button to reset the color to the default e Default 128 Blue gain Adjust the blue color of images When the cursor is moved in the direction the blue color will become thicker When the cursor is moved in the direction the blue color will be thinner Click the Reset button to reset the color to the default e Default 128 Operating Instructions 11 Configure the settings relating to images and audio Image Audio DNR The digital noise reduction function reduces noise automatically under the condition of low illuminance Select an effect level High or Low for the digital noise reduction High H
231. rrect e mail address Cannot obtain images on the SD memory card Is Allow selected for FTP access to camera on the Network tab of Network page It is necessary in advance to select Allow for FTP access to camera on the Network tab of the Network page 166 Is the entered password correct Restart the web browser and enter the password again 61 Access to the SD memory card may be failed Restart the web browser and retry to obtain images 212 Operating Instructions 21 Troubleshooting Symptom Cause solution Reference pages No image is displayed Is the viewer software installed on the PC Install the viewer software on a PC 3 Is the version of DirectX 9 0c or later Check the version of DirectX as follows 1 Select Run from the start menu of Windows 2 Enter dxdiag in the displayed dialog box and click the OK button If the version of DirectX is older than 9 0c upgrade it Is the cellular phone in use support the 320x240 resolution Or is the image data size too big to display images on the cellular phone Refer to the manuals provided with the cellular phone in use for the restrictions of image data sizes No image is displayed Older images or logs are displayed When Every time visit the webpage is not selected for Check for newer versions of stored pages in the Temporary Internet
232. s Configure the preset position so that alarm area No 1 enters the screen as performed in step 1 Display the Preset position setting page gt page 108 Selecta preset number that you want set from the Preset pull down menu While monitoring images perform the pan tilt zoom and then set the preset position Click the Set button Set Camera 1 IP address 192 168 0 11 to notify commands Display the Notification screen from the Alarm page gt page 143 From Panasonic alarm protocol set Panasonic alarm protocol to On and click the Set button From Destination of notification check the Alarm checkbox of Address 1 any notification destination address can be selected and enter 192 168 0 12 in Destination IP address Set Auto track cooperation to On and select 1 for the alarm area number 120 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Click the Set button 4 Configure the settings of Camera 2 IP address 192 168 0 12 which receives notification commands from the other cameras Display the Alarm screen from the Alarm page page 129 From Alarm set Command alarm to On and click the Set button Set the Command alarm of Camera action on alarm to Preset per sender and click Preset per sende
233. s 4 s 5 s 7 s 10 s 13 s 18 s 24 s e Default 13 s IMPORTANT e When Dwell time or Speed is edited it is necessary to click the Set button to apply them Note Even when the selected zoom factor is higher than 36x SED Gee 72x GEL the camera will start panning with 36x SD GD 72x a gt zoom factor Endless panning ez The operations for panning can be set to the following Off Pan between the left and right end position points On Clockwise Pans clockwise On Counterclockwise Pans counterclockwise Default Off Zoom buttons Focus buttons Brightness buttons Control pad buttons and Go button Refer to page 10 for descriptions of how to operate these buttons pad Close button Click this button to close the Auto pan setup menu 11 6 6 Configure the settings relating to patrol Patrol setup menu WV SW396 WV SC386 Click the Setup gt gt button of Patrol on the Image Position tab of the Image Audio page page 94 Operating Instructions 113 11 Configure the settings relating to images and audio Image Audio Here the information related to patrol is set Patrol Patrol setting 114 Number of patrol pattern Select the patrol pattern number The length of patrol patterns that can be learned differs depending on the pattern number e 1 2 minutes of operations can be learned for Patrol 1 e 2 1 minute of operations can be le
234. s page 160 do the following Turn off the power of the camera Turn on the power of the camera after setting the INITIAL SET switch to ON and wait about 6 minutes The camera will start up and all the settings including the network settings will be initialized After initialization turn off the power of the camera again and set the INITIAL SET switch to OFF Do not turn off the power of the camera about 6 minutes just after turning on the power ED D To initialize the network settings page 160 do the following Turn off the power of the camera Turn on the power of the camera after setting the INITIAL SET switch to ON and wait about 3 minutes The camera will start up and all the settings including the network settings will be initialized After initialization turn off the power of the camera again and set the INITIAL SET switch to OFF Do not turn off the power of the camera about 3 minutes just after turning on the power The notification function allows users to provide the notification of the error to the specified destination address and an original alarm destination when an error such as no SD memory card insertion after the reboot or a locked SD memory card insertion occurs gt page 141 page 143 Operating Instructions 20 About the displayed system log 20 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error E
235. s and their versions Or refer to our website http panasonic net pss security support info html for further information about the supported software Only JPEG images with frame by frame playback can be displayed on a multi screen Audio will not be heard When the power is turned off or the LAN cable is disconnected while displaying images displaying images on a multi screen from the Live page will become unavailable When displaying the image on a multi screen and 16 9 is selected for Aspect ratio the image will be displayed altered vertically to the aspect ratio of 4 3 1 Click the desired Multi screen button Images from the registered cameras will be displayed on a selected multi screen Screen can be split up to 16 areas The following are instructions when displaying on a 4 split screen WV SW396 To display images on a single screen click the Live button Click a camera title Live images from the camera corresponding to the clicked camera title will be displayed on the Live page of the newly opened window Operating Instructions 17 2 Monitor images on a cellular phone mobile terminal 2 Monitor images on a cellular phone mobile terminal 2 1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images JPEG only from the camera on the screen of the cellular phone It is also possible to refresh i
236. s from the camera Available port number 1024 50000 Only even numbers are available e Default 37004 Note e When audio is transmitted from the unit the port number to be used will be the multicast port number plus 1000 Multicast TTL HOPLimit Enter a value for Multicast TTL HOPLimit e Available value 1 254 e Default 16 IMPORTANT When transmitting an H 264 image via a network the transmitted image sometimes may not be displayed depending on the settings of a proxy server or a firewall In this case refer to the network administrator e When two or more network interface cards are installed on the PC in use the network interface card s not used for receiving images should be invalidated when displaying images using the multicast port Smoother live video display on the browser buffering Perform settings to display camera images on the viewer software e On Images are temporarily stored on the computer and are displayed smoother e Off Images are displayed in real time and are not stored on the computer e Default Off BE BE Gp a gt 2 It is necessary to designate the unicast port number when Unicast port MANUAL is selected for Transmission type 3 It is necessary to designate the multicast IP address when Multicast is selected for Transmission type Operating Instructions 83 11 Configure the settings relating to images and audio Image Audio 11 4 Conf
237. s the name currently used to access the camera different from the name registered for the Viewnetcam com service Access the camera again with the registered name 187 Did you access http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 175 Cannot access the camera via the Internet Are the network settings of the camera correct Set the default gateway or DNS server address correctly To use the DDNS service check that the settings are correct Is the setting for Default gateway on the Network page configured Or is the setting correct When communicating using IPv4 Configure the setting for Default gateway of IPv4 network on the Network tab of the setup menu 160 Is the setting of port forwarding configured for the router To enable the access to the camera via the Internet itis necessary to perform the port forwarding setting when the router in use does not support the UPnP function Refer to the manuals provided with the router for further information Is UPnP function of the router disabled Refer to the manuals provided with the router in use to enable the UPnP function Is packet filtering set for the router to forbid the access via the Internet Configure the settings of the router in use to enable the access via the Internet Refer to the manuals provided with the router
238. server gt page 156 Default Off Directory name Enter the directory name where the images are to be saved For example enter img to designate the directory img under the root directory of the FTP server Available number of characters 1 256 characters Unavailable characters amp Default None blank File name Enter the file name name of the image file to be transmitted and select the naming option from the following e Name w time amp date File name will be Entered file name Time and date year month day hour minute second Serial number starting from 00 e Name w o time amp date File name will be the characters entered for File name only When Name w o time amp date is selected the file will be overwritten each time a file is newly transmitted Available number of characters 1 32 characters Unavailable characters amp lt gt Default None blank Note e When Name w time amp date is selected the file name will be Entered file name Time and date year month day hour minute second Serial number starting from 00 s during summer time Transmission interval Select the interval for the FTP periodic image transmission from the following 1s 2s 3s 4s 5s 6s 10s 15s 20s 30s 1min 2min 3min 4min Smin 6min 10min 15min 20min 30min 1h 1 5h 2h 3h 4h 6h 12h 24h e De
239. splay the privacy zones e Default Off Zone setting Zone select Click W of Zone No and select a zone number 1 8 1 2 from the pull down menu An asterisk next to the zone number indicates that the privacy zone has already been set for the number A blinking mask will be displayed at the center of the image displayed on the Image Position tab Operate the camera with the panning tilting zooming operations to cover the area to be covered by the blinking mask Click the Set button after determining the position of the camera To delete the registered zone click the Delete button after designating the desired zone number to be deleted Click the Cancel button to cancel the application or to delete the setting Note e Set the privacy zone larger than the size of an object to be hidden To raise the precision of the privacy zone placement especially when the zoom is on the Wide side it is recommended to set the privacy zone with the zoom range between 1x and 3x e Panning tilting and zooming operations can also be carried out on the Image Position tab e When selecting Zone No after selecting Gray for Display type a mask will be displayed at the center of the image display area and will start blinking while changing its color as follows Dark gray Clear Light gray When the other mask that had already been set is on the same zone the mask that had previously been set will
240. stant bit rate or Frame rate for the H 264 recording mode e Constant bit rate H 264 images will be recorded with the bit rate selected for Max bit rate e Frame rate H 264 images will be recorded with the frame rate selected for Frame rate e Default Frame rate Frame rate Select the frame rate for images to be recorded from the following 1fps 3fps 5fps 7 5fps 10fps 12fps 15fps 20fps 30fps e Default 30fps Note When Frame rate is selected for Recording priority this setting is available e Frame rate is limited by Max bit rate For this reason the frame rate may be lower than the specified value when any value marked with an asterisk is selected Max bit rate Select the bit rate for images to be recorded from the following 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 1536kbps 2048kbps 3072kbps 4096kbps e Default 1536kbps Image quality Select the quality for H 264 images to be recorded from the following Low Motion priority Normal Fine Image quality priority Default Normal Note e When Constant bit rate is selected for Recording priority this setting is available Refresh interval Select an interval I frame interval 0 2 1 second to refresh the H 264 images to be recorded from the following 0 2s 0 25s 0 33s 0 5s 1s Operating Instructions 10 Configure the basic settings of the camera Basic
241. t operate the browser during this process Model no MAC address Serial no Firmware version IPL version HTML version IP address IPv6 Viewer software installation counter Information of each item will be displayed 1 Contact the dealer and download the latest firmware onto a PC IMPORTANT e A blank space cannot be used for the name of the directory where the downloaded firmware to be saved Click the Browse button and designate the downloaded firmware Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade o N Note e Note that the settings cannot be restored after an initialization is operated 200 Operating Instructions 19 Maintenance of the camera Maintenance 4 Click the Execute button The confirmation window will be displayed When Do not reset the settings to the default after the upgrade is selected the confirmation window will not be displayed IMPORTANT 19 3 After completing the upgrade delete temporary internet files gt page 209 Upgrade the firmware using a PC in the same subnet as the unit Follow the instructions from the dealer when upgrading the firmware Application software upgrade Use the designated file extension img for the firmware upgrade The name of the firmware to be used for the upgrade should be model name Use small letters WV
242. t window is displayed install the security certificate page 176 page 182 When On is selected for User auth the authentication window will be displayed before displaying live images for the user name and password entries IMPORTANT e When the camera is accessed using the HTTPS protocol the refresh interval and frame rate of images may be lower _ 17 3 1 Install the security certificate When the security certificate of the camera to access is not installed on the PC the security alert window will be displayed each time the camera is accessed using the HTTPS protocol To have the security alert window not displayed it is necessary to install the security certificate in the following procedure If the certificate is not installed the alert window will be displayed each time the camera is accessed Note The security certificate is installed on the PC with the information registered for Common Name Therefore the information registered for Common Name must be same as the address or host name for the camera access If the certificate is not the same the security alert window will be displayed each time the camera is accessed e When the address or host name of the camera is changed the security alert window will be displayed each time the camera is accessed even if the security certificate is installed Install the security certificate again Operating Instructions 175 17 Configuring the networ
243. ted Root Certification Authorities Learn more about certificate stores s rs 180 Operating Instructions 17 Configuring the network settings Network 9 Click Finish Certificate Import Wizard O Completing the Certificate Import Wizard The certificate will be imported after you dick Finish es ren 10 Click Yes You are about to install a certificate from a certification authority CA A claiming to represent 192 168 0 253 Windows cannot validate that the certificate is actually from 192 168 0 253 You should confirm its origin by contacting 192 168 0 253 The following number will assist you in this process Thumbprint shal Aiii deke Ae inion tite Warning If you install this root certificate Windows will automatically trust any certificate issued by this CA Installing a certificate with an unconfirmed thumbprint is a security risk If you click Yes you acknowledge this risk Do you want to install this certificate e When the import is successfully completed the screen The import was successful will be displayed Operating Instructions 181 17 Configuring the network settings Network 11 Click OK Certificate Import Wizard Ci The import was successful ax When the browser is restarted after the certificate is imported Certificate Error will not be displayed OS Windows XP Web browser When using Inter
244. ted to an FTP server can be configured in this section The alarm image will be transmitted to an FTP server To transmit alarm images to an FTP server it is necessary to configure the settings in advance gt page 156 IMPORTANT e Depending on the network line speed or the network traffic images may not be transmitted at the exact designated interval or period Operating Instructions 133 13 Configure the alarm settings Alarm e When Alarm input or Manual is selected for Save trigger on the SD memory card tab images will not be transmitted to the FTP server even when an alarm is detected page 54 Alarm image Alarm image FTP transmission Directory name File name Transmission interval Number ofimages Recording duration Post alarm fos 100 pics 1005 Image capture size Image compression rate upon alarm detection Image quality upon alarm detection 5 Normal Alarm image 134 FTP gt gt When FTP gt gt is clicked the FTP tab of the Server page will be displayed page 156 Alarm image FTP transmission Select On or Off to determine whether or not to transmit the alarm image to the FTP server Default Off Directory name Enter the directory name where the alarm images are to be saved For example enter ALARM to designate the directory ALARM under the root directory of the FTP server Available number of characters 1 256
245. the server certificate has expired the HTTPS function will become unavailable When the camera is restarted the connection protocol will be changed to HTTP Update the server certificate before it expires The expiration date of the server certificate can be checked by double clicking the server certification file issued by CA 17 2 5 Configuration of the connection protocol 1 Select HTTP or HTTPS for Connection to determine the protocol used to access the camera HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available 2 Designate the HTTPS port number to be used for HTTPS port e Available port number 1 65535 e Default 443 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 554 995 10669 10670 59000 61000 3 Click the Set button Thecamera will restart and it will become possible to access to the cameras using the HTTPS protocol page 7 page 18 page 21 Note e The camera will restart after the connection setting is changed When using the self signed certificate If the camera is accessed using the HTTPS protocol for the first time the warning window will be displayed In this case follow the instructions of the wizard to install the self signed certificate gt page 175 e When using the server certificate 174 Operating Instructions 17 Configuring the network
246. the settings of the mail server to perform the mail notification page 155 VMD area Notification Mail notification Mail server gt gt Mail notification Alarm image attachment On Destination of notification Alarm Diag Destination address Address 1 Address 2 Address 3 Address 4 WEURT a Mail body Mail notification Mail server gt gt When Mail server gt gt is clicked the Mail tab of the Server page will be displayed gt page 155 Operating Instructions 141 13 Configure the alarm settings Alarm Mail notification Select On or Off to determine whether or not to provide notification by e mail according to the settings for the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag Default Off Alarm image attachment Select On or Off to determine whether or not to attach an image to the mail to be sent when an alarm is detected Default Off Note e The settings for Image capture size of the Alarm image section on the Alarm tab gt page 133 will be applied to the size of the image to be attached
247. these buttons pad Set button Registers the preset positions Delete button Deletes the preset position specified by the position number Close button Click this button to close the Preset position setup menu 11 6 5 Configure the settings relating to the auto pan function Auto pan setup menu Click the Setup gt gt button of Auto pan on the Image Position tab of the Image Audio page page 94 The settings relating to the auto pan function can be configured with the setup menu displayed in a newly displayed window Operating Instructions 111 11 Configure the settings relating to images and audio Image Audio Auto pan setting Position Left end position setup Auto pan setting ut setting Right end position setup Position Start position Auto pan End position Dwell time Speed Auto pan Endless panning Dwell time Speed 13s v Zoom 0g u E a REESE Focus lala p i q Ea Auto JA Near Brightness set TV _ OR Auto JE Near JE Far n Baa Far Brightness NOt al Em CE Position Left end position setup C SC386_ g Move the camera to the desired point to be set as the left end position point of the auto panning using the control pad buttons and adjust the image using the Zoom buttons and the Focus buttons The zoom and focus settings are set together with the start point Note e Panning tilting and zooming operations can also be carried
248. tification section on the Notification tab of the Alarm page page 141 and the Mail tab of the Server page page 155 Notify of alarm occurrences to the designated IP addresses Panasonic alarm protocol notification This function is available only when a Panasonic device such as the network disk recorder is connected to the system When On is selected for Panasonic alarm protocol the connected Panasonic device will be notified that the camera is in the alarm state The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the Notification tab of the Alarm page gt page 143 30 Operating Instructions 5 Transmit images onto an FTP server 5 Transmit images onto an FTP server Images can be transmitted to an FTP server By configuring the following settings transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available IMPORTANT When using this function set the user name and the password to access the FTP server to restrict users who can log into the FTP server To transmit images to the FTP server select Not use for SD memory card or when JPEG is selected for Recording format select FTP error for Save trigger on the SD memory card tab of the Basic page page 55 5 1 Transmit an alarm image at an alarm occurrence Alarm image transmissi
249. tings are configured correctly The DNS server may be down Ask the network administrator 208 Operating Instructions 21 Troubleshooting 21 Troubleshooting Before asking for repairs check the symptoms with the following table Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below Symptom Cause solution Reference pages Cannot access from the web Is the LAN cable category 5 or better STP firmly Installation Guide browser connected to the network connector of the camera E model only e Is the link indicator lit Installation Guide When it is not lit connection to a LAN may not be established or a network may be not working correctly Check if the cables have any contact failure or if the wiring is correct or not e Is the power of the camera on Installation Guide Check if the power of the camera is turned on e Are the set IP addresses valid 160 e Are you accessing the wrong IP address Check the connection as follows With the Windows command prompt gt ping IP address of the camera If there is reply from the camera the connection is normal If not proceed either of the following Reboot the camera and change the IP address by using the Panasonic IP Setting Software within 20 minutes after the restart Reboot the camera while holding down the Installat
250. ts orange During standby or connection Cable is connected Lights green During the upgrade process Blinks orange During the initialization Blinks orange Lights off Port forwarding error caused by the UPnP function Blinks orange in 2 seconds intervals on for 1 second off for 1 second Trouble happening on the camera Blinks red Failure in writing data on the SDHC SD memory card Lights red Alarm status update mode Select an interval of the camera status notification from the following When the status of the camera changes the alarm occurrence indication button the AUX button or the SD saving status indicator will be displayed to notify of the camera status e Polling 30s Updates the status each 30 seconds and provide notification of the camera status e Real time Provide notification of the camera status when the status has changed e Default Real time Note e Depending on the network environment notification may not be provided in real time Alarm status reception port When selecting Real time for Alarm status update mode designate a port number to which the status change notification is to be sent e Available port number 1 65535 Default 31004 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 Automatic installation of viewer software Determine whether or not t
251. ts to run the following add on WebVideo Module from Panasonic System Networks Co Ltd What s the risk When using Internet Explorer 8 0 The Information Bar expressed in the following symptom and solutions will be displayed just below the address bar only when there is information to communicate 67 Pop up blocked To see this pop up or additional options click here f E gt ey ep Page G Too Symptom Cause solution Reference pages The following message is displayed on the information bar Pop up blocked To see this pop up or additional options click here Internet Explorer 6 Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Always Allow Pop ups from This Site The dialog window saying Allow pop ups from this site will be displayed Click the Yes button The following message is displayed on the information bar This webpage wants to run the following add on WebVideo Module from Panasonic System Networks Co Ltd Internet Explorer 9 Select Allow The following message is displayed on the information bar This site might require the following ActiveX control nwcv4Ssetup exe from Panasonic System Networks Co Ltd Click here to install Internet Explorer 6 Internet Explorer 7 or Internet Explorer 8 Click the information bar
252. tting configuration and camera control are unavailable Default 3 Live only User check From the pull down menu of User check the registered user can be selected and the selected user s information can be checked The registered user will be displayed with the access level Example admin 1 To delete the registered user click the Delete button after selecting the user to be deleted 15 2 Configure the settings relating to the host authentication Host auth Click the Host auth tab on the User mng page page 43 page 45 Operating Instructions 151 15 Configure the settings relating to the authentication User mng The restriction settings of PCs IP address from accessing the camera can be configured on this page User auth Host auth System On Oof j O Access level O1 Administrator 2 Camera control 3 Live only Host auth Select On or Off to determine whether or not to authenticate the host Default Off IP address Enter the IP address of the PC to be allowed to access the camera Host name cannot be entered for the IP address Note e When IP address subnet mask is entered it is possible to restrict PCs in each subnet For example when 192 168 0 1 24 is entered and 2 Camera control is selected for the access level the PCs whose IP address is between 192 168 0 1 192 168 0 254 can access the camera with the acc
253. tuations targets may not be able to be tracked or false detections may occur when there is little contrast between the subject and the background when the dome is dirty or wet when there are large changes to the lighting intensity Operating Instructions 1 Monitor images on a PC when there are many moving objects other than the subject when there is a change to the axis of the camera s lens when the subject moves directly underneath the camera when there is harsh flickering when there are reflections from light entering the dome due to reflections from a window or road or from a backlight when the target is hidden behind a utility pole or other objects when the subject passes by other moving objects when the target moves too fast or too slow when the camera is shaking e When the zoom ratio is set to the Tele side it may be difficult to obtain accuracy with the auto tracking function It is recommended to use the auto tracking function with setting the zoom ratio to the Wide side e Auto pan Automatically pans between the start position and the end position set in advance page 111 Even when the camera is operated for zooming or focusing the camera continues panning However panning will stop when the zoom button x1 is clicked e Preset sequence Automatically moves to the preset positions page 108 orderly start from the lowest preset position number
254. uality Select the image quality of H 264 images from the following Low Motion priority Normal Fine Image quality priority Default Normal Note e When Constant bit rate or Best effort is selected for Transmission priority this setting is available Refresh interval Select an interval l frame interval 0 2 5 seconds to refresh the displayed H 264 images If using under a network environment with frequent error occurrences shorten the refresh interval for H 264 to diminish image distortions However the refresh interval may be longer than the set value 0 2s 0 25s 0 33s 0 5s 1s 2s 3s 4s 5s Default 1s Transmission type Select the transmission type of H 264 images from the following e Unicast port AUTO Up to 14 users can access a single camera concurrently Unicast port1 Image and Unicast port2 Audio will automatically be selected when transmitting images and audio from the camera When it is unnecessary to fix the port number for H 264 image transmission such as when using in a particular LAN environment it is recommended to select Unicast port AUTO e Unicast port MANUAL Up to 14 users can access a single camera concurrently It is necessary to select Unicast port1 Image and Unicast port2 Audio manually to transmit images and audio from the camera It is possible to fix the port number of the router used for H 264 image transmission via the Internet by
255. ult None blank Operating Instructions 147 14 Configure the setting relating to the image recognition Advanced func Password Enter a password e Available number of characters 0 32 characters e Unavailable characters amp e Default None blank 14 2 Configuration of the settings relating to the face detection Face detection Click the Face detection tab on the Advanced func page The settings relating to displaying the frame to be used for the face detection and the settings relating to the face detection information attached to the image can be configured IMPORTANT e The face detection function shall not guarantee the detection of faces in an image The face detection accuracy varies with imaging conditions XML notification Face detection KFO GL ee To ee Ee ot eke inng ot ie Sl ma a so Sa i n Face detection Face detection Face detection Face detection Determine whether or not to enable the face detection function e On Information about the face detection frame will be attached and the test frame will be displayed on the image of this page e Off Information about the face detection frame will not be attached No face detection frame will be displayed on the image of this page 148 Operating Instructions 14 Configure the setting relating to the image recognition Advanced func e Default Off IMPORTANT CD aD e When privacy is set to mosaic faces withi
256. vel of images by moving the cursor When the cursor is moved to the direction images will become brighter When the cursor is moved to the direction images will be darker Click the Reset button to reset the color to the default Default 128 Close button Click this button to quit the Image adjust setup menu 11 6 2 Configure the settings relating to image quality Image adjust setup menu WV SC384 Only Click the Setup gt gt button of Image adjust on the Image Position tab of the Image Audio page page 94 The settings relating to image quality can be configured with the setup menu displayed in a newly Operating Instructions 101 11 Configure the settings relating to images and audio Image Audio displayed window When the values are changed the changed values will be applied to the currently displayed image on the Image Position tab Any changes are updated immediately Image adjust WDR Back light compensation z z BLC JOn Off Mask area Light control mode AGC Auto slow shutter Day amp Night electrical White balance Red gain Blue gain DNR Chroma gain level Aperture level Pedestal level Wide dynamic range WDR Select On or Off to determine whether or not to activate the wide dynamic range function This function compensates brightness so that it produces clearer images even if objects have
257. whether or not to authenticate the users Default Off Authentication Set the user authentication method Digest or Basic Uses Digest or Basic authentication Digest Uses Digest authentication Basic Uses Basic authentication e Default Digest or Basic 150 Operating Instructions 15 Configure the settings relating to the authentication User mng Note When the Authentication setting has been changed close the web browser and then access the camera again e For other devices such as other i PRO series cameras or network disk recorders unless otherwise stated Digest authentication is not supported As of August 2011 User name Enter a user name e Available number of characters 1 32 characters e Unavailable characters amp Default None blank Password Retype password Enter a password e Available number of characters 4 32 characters Unavailable characters amp Default None blank Note e When the user name already in use is entered and the Set button is clicked the respective user information will be overwritten Access level Select the access level of the user from the following e 1 Administrator Allowed all available operations of the camera e 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavailable e 3 Live only Only displaying live images is available The camera se
258. will move to the selected preset position when a VMD alarm is detected Auto track F When a VMD alarm is detected the camera will start the auto tracking 1 256 GED f a previously registered preset position is selected when a terminal alarm 1 is detected the camera will move to that position Auto track EE When a VMD alarm is detected the camera will start the auto tracking Patrol 1 EE When a VMD alarm is detected the camera will start the patrol If Patrol 1 is not registered it is not displayed on the screen Default Off Command alarm Select an action to be taken when a command alarm is detected from the following Off Does not take any action even when a command alarm is detected 1 64 EZD Ge When the registered preset position is selected the camera will move to the selected preset position when a command alarm is detected Auto track EEE When a command alarm is detected the camera will start the auto tracking 1 256 GED f a previously registered preset position is selected when a terminal alarm 1 is detected the camera will move to that position Auto track EE When a command alarm is detected the camera will start the auto tracking Patrol 1 EE When a command alarm is detected the camera will start the patrol If Patrol 1 is not registered it is not displayed on the screen Preset per sender F By registering the sender s address for the command alarm and the preset position for that address the ca
259. work environment Audio output port PC to Camera Enter the transmission port number the port number on the camera used to receive audio data transmitted from the PC e Available port number 1024 50000 Only even numbers are available Default 34004 Note e The transmission port number entered for Audio output port PC to Camera will be used only when Unicast port MANUAL is selected for Transmission type gt page 78 page 84 When Off is selected for H 264 transmission or MPEG 4 transmission gt page 78 page 84 or when Unicast port AUTO or Multicast is selected for Transmission type it is not necessary to enter the transmission port number Permission level of audio trans recep Select an access level for audio transmission reception from the following 1 Level 1 only 2 Level 2 or higher 3 All users Default 3 All users Note e Refer to page 150 and for further information about the access level Operating Instructions 12 Configure the multi screen settings Multi screen 12 Configure the multi screen settings Multi screen The cameras from which images are to be displayed on a multi screen can be registered on the Multi screen page gt page 43 page 45 Multi screen Group A IP address Camera title Cam 1 Cam 2 Cam 3 Cam 4 i Group B IP address Camera title Cam 6 Cam 6 Cam 7 Cam 8 Group C IP address Cam
260. y ECI GD Select On or Off to determine whether or not to display the current panning tilting degree and the zoom ratio display on images when the camera is being operated manually e On Displays the current panning tilting degree and the zoom ratio display Off Does not display the current panning tilting degree and the zoom ratio display Default On Note e When On is selected the panning tilting degree and the zoom factor will be displayed at the position selected for OSD position on the Basic tab of the Basic page page 51 Camera position display EED When operating the camera manually you can select what information to display in the image from the following e Off Information is not displayed in the image Pan Tilt degree Zoom ratio display The Pan Tilt degree Zoom ratio display is displayed e Direction display Direction display is displayed Default Pan Tilt degree Zoom ratio display Note e When Pan Tilt degree Zoom ratio display is selected the Pan Tilt degree Zoom ratio display is displayed in the position specified in OSD position on the Basic tab page 51 e When Direction display is selected the direction display is displayed in the position specified in OSD position on the Basic tab page 51 Tilt Angle Select the maximum degree for tilting from the following Level 0 i ED eE 10 5 3 0 3 5 10 15
261. ze will become large size e Middle The character size will become standard size e Small The character size will become small size e Default Middle Note e Small will be set for WV SC384 Brightness status display Select On or Off to determine whether or not to display the status of brightness on images displayed on the Live page when adjusting brightness Default On Indicator Determine whether or not to use the following indicators Link indicator Access indicator Live indicator e On All the indicators will light in accordance with the status On Access Only the live indicator will light when images are viewed e Off All the indicators will light off Default On Operating Instructions 51 10 Configure the basic settings of the camera Basic 52 Note e Link indicator orange This indicator will light when communication with the connected device is available e Access indicator green This indicator will light when accessing a network Live indicator Red Orange Green The live indicator will light or blink as follows depending on the camera status Operation status Indicator status When the power is turned on Before the network Blinks orange connection is established When the network Blinks orange Blinks green connection is established Lights green During standby or connection Cable is not connected Ligh

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