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Online Business Banking User Manual

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1. In addition Business Banking users may also e Allow Data Entry Operators to enter payment details and create a pending authorisation transaction even when only one signature is required e Generate an email alert to a signatory i e an Internet Signing Authority to notify a transaction or batch of transactions is ready to be authorised e Enter review and edit notes that have been entered for a pending authorisation e Authorisation of transactions is limited to a pre set value for each Internet Signing Authority as well as the daily debit limit set on an account 3 4 1 List of Pending Authorisations Step 1 Do one of the following e On the Home page click on the Full Pending Authorisations list link in the list of Pending Authorisations Ll No Ea home W accounts W loans Y payments Y orthern Inland UNION inbox Y my preferences Y account options Y NKING PH services amp help W Account Name 71117530 ABC COMPANY PTY LTD Current 119 990 00 Available 119 990 00 Account number 71117530 Name of the Account ABC COMPANY PTY LTD 71117530 ABC COMPANY PTY LTD 71117530 ABC COMPANY PTY LTD 71117530 ABC COMPANY PTY 71117530 ABC COMPANY PTY 71117530 ABC COMPANY PTY D Full Pending Authorisations lis Description 71117599 ABC COMPANY PTY LTD 7111651 HUGH MANN 71120530 XYZ COMPANY PTY LTD 4757151 FRED CREAMER Fortnightly 7111651 HUGH Fort
2. services amp help Y Print Logout Add Internet Signing Authority Login Business Viewpoint Member 71117 ABC COMPANY PTY LTD New Login for Member 71119 MR RAY BARR Login Name Access Code Confirm Access Code Accessible Accounts 71117S30 ABC COMPANY PTY LTD FullAccess v Authorisation Limit Notify when Authorisation Required T Email Address Cancel Step 2 Enter details as per following table 15 Login Name Access Code Confirm Access Code Accessible Accounts Authorisation Limit Notify when Authorisation Required Email Address Approve New Login Name Access Code Login Name Access Code Step 3 Enter the login name The login name must conform to the rules issued by Northern Inland This will require a minimum and maximum number of characters and may also require a minimum number of numerals Please consult Northern Inland if you are uncertain about the requirements for this field Enter the access code for the new login The access code must conform to the rules issued by Northern Inland This will require a minimum and maximum number of characters and may also require a minimum number of numerals Please consult Northern Inland if you are uncertain about the requirements for this field Re enter the code you entered in the Access Code box This section controls the access to accounts for the Login By default all accounts on which the member is a Signatory will be sel
3. a Northern Inland p C REDIT U N I ON SMARITI THINKING Online Business Banking User Manual Version 1 0 Date 14 Oct 13 Table of Contents 1 Online Business Banking 1 ciccc tcniie netic ieee eine eedeies 3 1 1 What is Online Business Banking ccccccceeeeeececeeeeeceaeeeeeae scenes ceaeeeeaaeeeeaee sense seaeeeeaaeseeeeeseeessaeeeeeeeeeeee 4 1 1 1 Business Banking Administration reiese enin aneas e A TAE E IETA 5 1 1 2 Levels of Access for Online Business Banking ccccccccesceceeeeeceeeeeeeeeeeeeeeeeaeeeeaaeeeeaeeseeeeesaeeeeaaeseeneeeaas 5 2 Business Banking Administration eeecceeeeeeeeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeesenseeeeeeeeeeeeeeseaeeeeeneeeeeeeeenenens 6 2 1 Business Banking Administration cc eeeeeeeeee een ee ee eene ee eee ae ee ee ee ae eset eaae ee ee ea case ee eaaeeeeeeaaeeeeeeaaeeeeeeaeeeeeeaeeeeee 7 2 2 Actions and Other OptionSi i sc iienacthhs inden dn iii dein lid cee ui tet Ln ede ended ana 9 2 2 1 Change Login AcceSs Gode niisini eiie aiaiai naida adada a idi e aatas 10 2 2 2 Add Data Entry Logiese aaia EA A EEA Eaa E EAA EEEE eraa E AAE 11 2 2o Modify Daa EMALT a aE EN AETR ET E bbe dveghvassy 13 2 2 4 Pelote a Data Entry LOJN etaar naria EEA RERE EAA S AENT RA EEAS EARE EEE 14 2 2 5 Add Internet Signing Authority Login ceeccececeeeeeeeeeeeeeceeeeeeeaeeeeaaeeeeeeeeaeeesaaeeseaeeseneeescaeeesaeeeeeeeeeneess 15 2 2 6 Modify Internet Signing Aut
4. 27 SEP 13 530 00 27 SEP 13 500 00 17 JUL 13 500 00 25 JUL 13 1 1 1 1 1 Detail Detail Detail Detail Detail Detail Note A Pending Authorisation will be automatically deleted if not fully authorised in 14 days from date of loading A check box in the Select column appears only if you can add your authorisation to the payment i e you are an Authority To Operate on the account have full access to the From account as the Internet Signing Authority your authorisation limit is sufficient to authorise the payment amount and you have not yet authorised it How long do transactions remain in the List of Pending Authorisations The financial institution providing your Online Business Banking has pre defined a period of time that transactions will remain on the system This is displayed near the bottom of the page when you are viewing the List of Pending Authorisations 28 THINKING 3 4 2 View Detail of a Transaction Step 1 From the List of Pending Authorisations page or the Pending Authorisations section of the Home page click on the Detail link for the transaction Pending Authorisations Account Name of the number Account 71117530 ABC COMPANY PTY 71117599 ABC COMPANY 27 SEP 13 120 00 Detail LTD PTY LTD 71117530 ABC COMPANY PTY 7111651 HUGH MANN 27 SEP 13 500 00 Detail LTD 71117530 ABC COMPANY PTY 71120530 XYZ COMPANY 27 SEP 13 630 00 Detail LTD PTY LTD 71117530 ABC COMPANY PTY 4757151 FRED
5. Banking must enter his or her Access Code in this box There will be an extra Login Name and Access Code box for each additional Business Banking Administrator that must approve the changes Each administrator must enter their Login Name and Access Code before the changes are saved Additional security options may be displayed There may be additional security requirements not shown in this example After entering the details and the Access Codes for the administrator s click on the Save button You are returned to the Administration page 12 2 2 3 Modify Data Entry Login The Modify Data Entry Login page is displayed when you click on the Modify link in the Action s for a Data Entry login Data Entry logins can be identified by the Login Name in the Name column rather than the actual name and the notation Data Entry or View Only in the Access Level column Step 1 To access the Modify Data Entry Login page click on the appropriate Modify link for a Data Entry login in the Action s column in the Administration page Access Level Accessible Accounts Action s Modify ABCCOMP1 View Only All Access Code ABCCOMP2 Data Entry All Cta TESS Code Modify Access Code Modify Access Code Modify Access Code ABCCOMP3 Data Entry MR FRED CREAMER Internet Signing Authority 5 000 00 MR HUGH MANN Internet Signing Authority 2 000 00 MR RAY BARR ATO Add The Modify Data Entry Login page is displayed
6. Pending Authorisations are only available to holders of accounts where multiple signatures are required to authorise payment a Northern Inland SMAR THINKING CREDIT UNION PH home accounts loans W payments inbox W mypreferences W accountoptions W services amp help Y Print Logout Account Details v Transaction Details ABC COMPANY PTY LTD 71117 S30 v Account Name Current Available Date Description Debit Credit Balance 71117830 ABC COMPANY PTY LTD 119 990 00 119 990 00 12 JUL 2013 CASH DEP 120 000 00 119 990 00 71117899 ABC COMPANY PTY LTD 10 000 00 10 000 00 42 JUL 2013 SHARES client 71117 10 00 10 00 12 JUL 2013 ACCOUNT OPENED 12 JUL 2013 Pending Authorisations v View All Download Transactions Account Name of the number Account 71117530 ABC COMPANY PTY 71117599 ABC COMPANY 27 SEP 13 120 00 Detail LTD PTY LTD Description Created Amount Detail Future Payments v Due Before or On the 26 JUL 2013 71117530 ABC COMPANY PTY 7111651 HUGH MANN 27 SEP 13 500 00 Delai Mere are no Fulure Payments to display LTD 71117530 ABC COMPANY PTY 71120530 XYZ COMPANY 27 SEP 13 630 00 Detail LTD PTY LTD 71117530 ABC COMPANY PTY 4757151 FRED CREAMER 27 SEP 13 530 00 Detail LTD 71117530 ABC COMPANY PTY Fortnightly 7111651 HUGH 17 JUL 13 500 00 Detail LTD MANN 71117530 ABC COMPANY PTY Fortnightly 7111651 HUGH 25 JUL 13 500 00 Detail LTD Full Pending Authorisations list New Mes
7. approve payment e The Internet Signing Authority provides a business with increased flexibility and the ability to have different levels of access for the Internet compared to non online banking activities A signatory does not need to be given Internet access If Internet access is provided then the Signatory may have restrictions and transaction limits for Online Banking that are different to their non Internet access e Where multiple signatories are required to authorise an Internet transaction the signatories do not need to be present in the one location or at the one time Transactions can be stored as Pending Authorisations for later approval and those with the authority to approve transactions may be notified by emails generated by Business Banking e Business To Business relationships allow related Business clients to be linked together to simplify Business Banking Administration and allow Data Entry Operators Internet Signing Authorities to perform transactions for several related organisations using a single Online Banking login 1 1 1 Business Banking Administration A business must register as an Online Business Banking member Once registered one or more individual members may be set up as administrators by creating a special non operational relationship between the individual member and the business member To access funds in a business account a member must have Signing Authority on that account Once the business h
8. number of characters and may also require a minimum number of numerals Please consult Northern Inland if you are uncertain about the requirements for this field Access Code Enter the access code for the new login The access code must conform to the rules issued by Northern Inland This will require a minimum and maximum number of characters and may also require a minimum number of numerals Please consult Northern Inland if you are uncertain about the requirements for this field Confirm Access Code Re enter the access code you entered in the Access Code box Access Level The default Access Level is Data Entry If required change the Access Level to View Only 11 Select Accessible Accounts Approve New Login Access Code Login Name Access Code Step 3 This section controls the accounts that the Login will have access to By default all accounts will be selected when you create a new Data Entry Login Do one of the following e Click on the Select All button to select all of the accounts shown e Click on the Unselect All button to clear all of the account selections e Click in the boxes next to the individual accounts to select deselect one or more accounts 3 There must be at least 1 accessible account This section contains one or more boxes depending on the number of Business Banking Administrators that must approve these changes The Business Banking Administrator who is currently signed into Online
9. one or more of the business accounts The login is linked to the individual member but is limited to accessing only those business accounts to which an ATO relationship exists An authorisation limit is set for the login This is the maximum transaction value the login may authorise Data Entry User A Data Entry user can create transactions but cannot authorise them The purpose of Data Entry logins is to allow administrative tasks such as downloading statement information preparing payments to be authorised maintaining business payees etc to be performed by staff members who are not a signatory on any of the business accounts An Administrator may create a Data Entry User login The login is linked to the business membership One or more of the business accounts can be made accessible for the login 2 Business Banking Administration This section covers e Business Banking Administration In particular Business Banking Administration at the customer level including the following e Add Data Entry Login e Change Login Access Code e Adda Signing Authority Login e Modify Data Entry Login e Delete a Data Entry Login e Modify Signing Authority Login e Delete a Signing Authority 2 1 Business Banking Administration This page allows you to examine who has access to Online Business Banking and to change access levels This page is accessed through the Business Banking option and is only available to Business Banking Administrat
10. to the Administration page 16 2 2 6 Modify Internet Signing Authority Login The Modify Internet Signing Authority Login page is displayed when you click on the Modify link in the Action s for an Internet Signing Authority Data Entry logins can be identified by the actual name of the user in the Name column rather than the Login Name and the notation Internet Signing Authority in the Access Level column Step 1 To access the Modify Internet Signing Authority Login page click on the appropriate Modify link for an Internet Signing Authority in the Action s column in the Administration page Access Level Accessible Accounts Action s Modify Access Code Modi Access Code Modify Access Code ABCCOMP1 View Only All ABCCOMP2 Data Entry All ABCCOMP3 Data Entry All MR FRED CREAMER Internet Signing Authority 5 000 00 Al ane Cone Modify Access Code MR RAY BARR ATO Add MR HUGH MANN Internet Signing Authority 2 000 00 All The Modify Internet Signing Authority Login page is displayed m Northern Inland CREDIT UNION home WY accounts loans W payments W inbox W mypreferences W accountoptions services amp help Y business viewpoint personalise account names Modify Internet Signing Authority Login Business Viewpoint Member 71117 ABC COMPANY PTY LTD Modify Login for FREDABC1 MR FRED CREAMER Accessible Accounts 71117530 ABC COMPANY PTY LTD Full Access Authorisation Limit 5 000 00 No
11. Authorise Transactions from the List Step 1 Check the box in the Select column for the transactions you want to authorise mee Northern Inland SMART THINKING CREDIT UNION BSB PH home W accounts W loans payments W inbox mypreferences W accountoptions W services amp help Y Print Logout Pending Authorisations Pending Authorisations Account number Name of the Account Description Amount Due Date Signed To Sign Select Detail 71117530 ABC COMPANY PTY LTD 71117599 ABC COMPANY PTY LTD 120 00 27 SEP 13 0 1 Detail 71117530 ABC COMPANY PTY LTD 7111651 HUGH MANN 500 00 27 SEP 13 0 Detail 71117530 ABC COMPANY PTY LTD 71120530 XYZ COMPANY PTY LTD 630 00 27 SEP 13 Detail 71117530 ABC COMPANY PTY LTD 4757151 FRED CREAMER 530 00 27 SEP 13 Detail 71117530 ABC COMPANY PTY LTD Fortnightly 7111651 HUGH MANN 500 00 17 JUL 13 Detail 71117530 ABC COMPANY PTY LTD Fortnightly 7111651 HUGH MANN 500 00 25 JUL 13 Detail Add your Authorisation to the selected Pending Authorisation s Authorise Note A Pending Authorisation will be automatically deleted if not fully authorised in 14 days from date of loading Step 2 Enter your Access Code and any other security identification details requested Step 3 Click on the Authorise button 31
12. CREAMER 27 SEP 13 530 00 Detail LTD 71117530 ABC COMPANY PTY Fortnightly 7111651 HUGH 17 JUL 13 500 00 Detail LTD MANN 71117530 ABC COMPANY PTY Fortnightly 7111651 HUGH 25 JUL 13 500 0 Detail gt LTD MANN Description Created Amount Detail Full Pending Authorisations list This example shows the list of Pending Authorisations from the Home page e The details displayed will vary according to the type of transaction e f you are able to authorise this transaction and password confirmation on updates is required by the financial institution an Access Code box will be displayed CREDIT UNION BSB PH x Northern Inland SMART THINKING home W accounts W loans W payments W inbox W my preferences W accountoptions W services amp help Y Print Logout Pending Authorisation Detail Internal Transfer Withdrawal Detail From Account 71117530 ABC COMPANY PTY LTD Current Balance 119 990 00 Available Balance 119 990 00 Account number 71120530 XYZ COMPANY PTY LTO 630 00 This transaction will occur when fully authorised Transaction Fee 0 40 Loaded by ABCCOMP2 27 SEP 2013 Cancel Paynow Delete 29 3 4 3 Authorise a Pending Transaction from the Detail View screen Step 1 Click on the Detail link for the transaction in the List of Pending Authorisations Step 2 Enter your Access Code and any other security identification details requested Step 3 Click on the Pay Now button 30 3 4 4
13. Northern Inland SMART THINKING e h CREDIT UNION BSB P home W accounts W loans W payments W inbox W my preferences W accountoptions W services amp help Y Logout Modify Data Entry Login Business Viewpoint Member 71117 ABC COMPANY PTY LTD Login Name ABCCOMP2 Access Level and Accessible Accounts Access Level Data Entry 7 Select accessible accounts Select All Unselect All 71117530 ABC COMPANY PTY LTD Vv Approve Changes Cancel Update Delete Step 2 Update the appropriate details Refer Add Data Entry Login for field descriptions Step 3 If displayed enter approval Login Names and Access Codes in the Approve Changes section Step 4 Click on the Update button 13 2 2 4 Delete a Data Entry Login You also use the Modify link to delete a Data Entry Login A You cannot back out of a deletion after clicking on the Delete button Step 1 To access the Modify Data Entry Login page click on the appropriate Modify link for a Data Entry login in the Action s column in the Administration page Access Level T Accessible Accounts Action s Modify ABCCOMP1 View Only All Access Code ABCCOMP2 Data Entry All Access Code Modify Access Code Modify Access Code Modify Access Code ABCCOMP3 Data Entry MR FRED CREAMER Internet Signing Authority 5 000 00 MR HUGH MANN Internet Signing Authority 2 000 00 MR RAY BARR ATO Add The Modify Data Entry Login Page is displayed Northern Inl
14. THINKING CREDIT UNION BSB PH home W accounts W loans W payments W inbox W my preferences W accountoptions W sermices amp help Y Logout business viewpoint personaise account names organise accounts Business Viewpoint Member 71117 ABC COMPANY PTY LTD Administrators 71116 MR HUGH MANN Logins and ATO s Name Access Level ao Accessible Accounts Action s Modify Access Code Modify Access Code Modify Access Code Modify Access Code Modify Access Code ABCCOMP1 View Only ABCCOMP2 Data Entry ABCCOMP3 Data Entry MR FRED CREAMER Internet Signing Authority 5 000 00 MR HUGH MANN Internet Signing Authority 2 000 00 MR RAY BARR ATO Add Add data entry login Refer to the following table for a description of screen fields Actions and other options Select Member Linked Members Administrators Logins and ATO s Name Login Blocked Access Level Authorisation Limit Accessible Accounts Action s Modify Access Code Add Add Data Entry Login button This field is only displayed if you are the Business Banking Administrator for more than one business member that is not linked to other Business Banking members To change members select another member from the drop down list This field is only displayed if the Business Banking member has links to other related memberships for Business Banking administration These are Clients linked by a Business To Business BTB relationship Refe
15. and SMART THINKING Mm REA UNION BSB PH home W accounts W loans W payments W inbox W mypreferences W accountoptions W services amp help Y Logout Modify Data Entry Login Business Viewpoint Member 71117 ABC COMPANY PTY LTD Login Name ABCCOMP2 Access Level and Accessible Accounts Access Level Data Entry 7 Select accessible accounts Select All Unselect All 71117530 ABC COMPANY PTY LTD Vv Approve Changes Cancel Update Delete Step 2 If displayed enter approval Login Names and Access Codes in the Approve Changes section Step 3 Click on the Delete button 14 2 2 5 Add Internet Signing Authority Login Use the Add link to create a new Internet Signing Authority login for Online Banking from a user with an ATO Authority To Operate over at least one of the Business accounts This process provides a new Login and Access Code for the signatory specifically for Business Banking for a single business entity This ensures that personal and business banking are kept separate and also if a signatory has access to several business accounts operations for each business entity are kept separate Step 1 Click on the Add link for the ATO you want to make an Internet Signing Authority The Add link is located in the Action s column in the table of Logins and ATO s in the Administration page Northern Inland CREDIT UNION home W accounts loans W payments inbox W mypreferences W accountoptions
16. anise accounts Modify Internet Signing Authority Login Business Viewpoint Member 71117 ABC COMPANY PTY LTD Modify Login for FREDABC1 MR FRED CREAMER Accessible Accounts 71117530 ABC COMPANY PTY LTD Full Access Authorisation Limit 5 000 00 Notify when Authorisation Required 7 Email Address Cancel l Update l Delete Step 2 If displayed enter approval Login Names and Access Codes in the Approve Changes section Step 3 Click on the Delete button 18 3 Working with Online Business Banking This section covers e Processing Transactions with Online Business Banking e What is different on the Home Page e The Payments Menu e Pending Authorisations 19 3 1 Processing Transactions with Online Business Banking In most respects Online Business Banking users will notice few differences when processing transactions compared to other users especially if they are familiar with performing transactions in accounts where more than one signature is required This section concentrates on the additional functionality for Online Business Banking users and is written from the perspective of the Business Banking customer 3 2 What is different on the Home Page There is little difference on the Home or Welcome page for Online Banking users and Online Business Banking users although you may not be familiar with some of the functionality if you are a previous Online Banking user For example in Online Banking
17. as been registered for Online Business Banking access can be provided to the Business Banking Administrators who in turn can give Signing Authority access to the business accounts within the organisation 1 1 2 Levels of Access for Online Business Banking Once the business is registered for Online Business Banking members are set up to administer the Business Banking function and control access to accounts There are different levels of access for Business Banking that control what someone can do Business Banking Administrator A Business Banking Administrator manages the Online Business Banking access of other users The Business Banking Administrator can create logins determine which accounts are accessible set authorisation limits and resets passwords A login is created for the Administrator who can then access Online Banking and use the Business Banking options to manage Online Banking logins for other users The option is found in the Account Options menu but will not be displayed unless the business nominates a user to be set up as an Administrator The Administrator cannot create other Administrators A business user can specify the number of Administrators required to authorise the creation or modification of the Business Banking logins Internet Signing Authority An Internet Signing Authority is a login that may be created by an Administrator for any signatory that has an Authority To Operate ATO relationship with
18. ected when you create a new Internet Signing Authority Login Click in the boxes next to the individual accounts to select deselect one or more accounts There must be at least 1 account with View Only or Full Access selected Enter the authorised Limit in dollars the dollar sign itself is not required The value must be greater than 0 Check the Notify when Authorisation Required box if email verification of pending authorisations is required This field is only displayed if your financial institution is providing a notification service The Notify when Authorisation Required box must be checked and an email address entered for the user to receive emails to notify of pending authorisations This field is only displayed if NICU is providing a notification service This section contains one or more boxes depending on the number of Business Banking Administrators that must approve these changes The Business Banking Administrator who is currently signed into Online Banking must enter his or her Access Code in this box There will be an extra Login Name and Access Code box for each additional Business Banking Administrator that must approve the changes Each administrator must enter their Login Name and Access Code before the changes are saved Additional security options may be displayed After entering the details and the Access Codes for the administrator s click on the Save button You are returned
19. etails of an Internet Signing Authority refer to Modify Internet Signing Authority Login Click on Access Code to change the Access Code for a user See Change Login Access Code Click on Add to create an Internet Signing Authority and create a Login and Access Code for them See Add Internet Signing Authority Login Click on the Add Data Entry Login button to create a login to Online Banking initial Access Code and provide access to accounts See Add Data Entry Login 2 2 Actions and Other Options Change Login Access Code Add Data Entry Login Modify Data Entry Login Delete a Data Entry Login Add Internet Signing Authority Login Modify Internet Signing Authority Login Delete an Internet Signing Authority 2 2 1 Change Login Access Code Use the Access Code link to change the Access Code for Online Business Banking logins This can include changing the Access Code when a login is blocked due to excessive password violations or if a user forgets their Access Code Step 1 To access the Change Login Access Code page click on the appropriate Access Code link in the Action s column located on the Business Banking page Northern Inland SMART THINKING CREDIT UNION BSB PH home W accounts W loans Y payments W inbox W mypreferences W accountoptions W services amp help Y Print Logout Change Login Access Code Business Viewpoint Member 71117 ABC COMPANY PTY LTD Login Name FREDABC1 New Access Code Verify New Acce
20. help Y SMART THINKING BSB PH Print Logout Transaction Details ABC COMPANY PTY LTD 71117 S30 Date Description 12 JUL 2013 CASH DEP 12 JUL 2013 SHARES client 71117 12 JUL 2013 ACCOUNT OPENED 12 JUL 2013 View All Debit Credit Balance 120 000 00 119 990 00 10 00 10 00 Download Transactions Future Payments Due Before or On the 26 JUL 2013 There are no Future Payments to display There are no New Messages The following types of transaction may be available to you from the Payments menu e BPAY e Transfer Money e Account Address Book e BPAY Address Book e Multiple Transactions e Pending Authorisations 22 3 3 1 What s different with transaction processing using Online Business Banking The processing of transactions is similar to other Online Banking users Data Entry Operators If you are a Data Entry Operator you do not have the authority to authorise transactions Instead you need to Store the transactions When you store the transaction you may have the ability to notify Internet Signing Authorities via email that there is a transaction ready to be authorised You can also include notes associated with the transaction The process is essentially the same for all users of Online Banking After you enter the transaction details and you click on the Pay Now or Pay Later buttons you will need to store the transaction as a Pending Authorisation Before do
21. hority Login cccccceseeeeeeeeeeeeeeaeeeeaeeeeeeeeceaeeeeaaeeeeaeeseneeeseaeeesaeeeeeeeeeeeess 17 2 2 7 Delete an Internet Signing AUthority cecccceeeceeeeeeeeeeeceeeee cae eesaaeeeeeeeseaeeesaaeeesaaeseeeeeseaeeseaeeseeeseeeeess 18 3 Working with Online BUSINESS Banking ccccccceseeeseeeneeeeeeeeeeeeeeneeeeeeeeeeeneeeeeeeeeeeeeeeeeaeeeeneneeeeeeeeenneees 19 3 1 Processing Transactions with Online Business Banking cceccceceeceeeeeceeeeeceeeeeeaeeeeeeeseeeetaeseeaeeseeeeees 20 3 2 What is different on the Home Page ccccecceeeeeceeeeeceeeeeeeaeeeeaeeceaeeeseaeeeeaaeseeeeesaeeesaaeseeeeeseeeeesaeseeeeseeneess 20 3 2 1Penditig Authoris atidis orars nanea a a anon desahed aac cuetacan sb bonged eandadse Gisasabeaniease biseaeeeaninaee aes 21 312 2 LISt OF ACCOUNIS e oa edeeg esa beta cd dab EAE EES daa aces dees nh ated ad dal dee de de dents 21 323 Future Payme mE esu e a a E a Ghee ante E T E aE 21 3 3 The Payments Mofi renn eoee r a e aaia Aa E EAR E a EE R 22 3 3 1 What s different with transaction processing using Online Business Banking eseeeeeeereeeeseen 23 24 Pehding AUTNONSations cera ra A E T E R Ta R E EE AT en 27 3 4 1 List of Pending Authorisations 0 00 cceececeeeeeneeeeeeneeeeeeeaeeeseeaaeeeeeeaaeeeeeeaaeeeeeeaaeeeeeeaaeeeseeaeeeeeenaeeeeseaas 27 3 4 2 View Detail Of a Transaction tt a a a a a a dan a a e AT aS E AET 29 3 4 3 Authorise a Pending Transaction from the Deta
22. il View Screen sssesssssssssssssrrnnsnssrtrrnnnnsensrnnnnnnsennt 30 3 4 4 Authorise Transactions from the List eee ceeeeceeeeeeeneeeeeeneeeceeaeeeeeeaaeeeeeeaaeeeeeeaaeeeeeeaaeeeeeeaaeeeeeeaeeeeeeaas 31 1 Online Business Banking This section covers e What is Online Business Banking e An Overview of Business Banking Administration 1 1 What is Online Business Banking Online Business Banking allows the same interface and Internet access point to be used for both personal and business banking customers while at the same time maintaining business security and the separation of personal and business banking enquiry or transaction processes Features of Online Business Banking include e The ability for businesses to create and maintain access to Online business banking for their employees without the need to contact NICU This includes creating and deleting Internet signing authorities and data entry logins as well as changing passwords and access levels e Online Data Entry Operators can enter data for transactions without having access to the business funds print or download statements load and maintain business payees and perform other administrative tasks e Internet Signing Authorities on business accounts are for employees with an Authority to Operate on these accounts As well as approving transactions entered by Data Entry Operators Internet Signing Authorities may also enter transaction data and then
23. ing so you can select Internet Signing Authorities to be notified and add a note to the transaction The general process is as follows Step 1 Enter the transaction details and click on the button labelled Next Step 2 The confirmation page will appear showing details of the signatories required This account requires 1 more Signatory to authorise a withdrawal The other signatories are Member Status C MRHMANN C MRF CREAMER Notes record only if Transaction is to be authorised later i Previous Cance The information on the screen will vary depending on the number of signatures required An additional Notify via email column may be displayed next to the listing of other signatories Step 3 If displayed check the Notify via email boxes of other signatories to send email notifications of the Pending Authorisation The other signatories are Internet Signing Authorities Step 4 If required enter any notes relevant to this transaction in the Notes record only if transaction 23 is to be authorised later section Step 5 Click on the Store button After clicking on the Store button the transaction will be placed in the list of Pending Authorisations Additional Information lf one or more Internet Signing Authorities have access to your computer while you are processing the transaction they can check the option button next to their name and then enter their Member Logins a
24. nd Access Codes and any other security identification details requested at Step 2 This account requires 1 more Signatory to authorise a withdrawal The other signatories are Member G MR H MANN Login Name Access Code ET MR F CREAMER Notes record only if Transaction is to be authorised later Previous Cancel If all Member Logins and Access Codes for the required number of Internet Signing Authority Authorities have been entered you can click on the OK button rather than the Store button You also skip Steps 3 to 5 above 24 Internet Signing Authorities Step 1 Enter the transaction details and click on the button labelled Next Step 2 The confirmation page will appear showing details of the signatories required Your Access Code This account requires 1 more Signatory to authorise a withdrawal The other signatories are Client Status MRS HL Smith PROF E Jones i i kia The information on the screen will vary depending on the number of signatures required An additional Notify via email column may be displayed next to the listing of other signatories Step 3 Enter Your Access Code and any other security identification details requested Step 4 When other signatories are required and the Notify via email check boxes are displayed you can check the boxes to send email notifications of the Pending Authorisation The other signatories are Internet Signing Autho
25. nightly 71116S1 HUGH Pending Authorisations v Created Amount Detail 27 SEP 13 120 00 Detail 27 SEP 13 500 00 Detail 27 SEP 13 630 00 Detail 27 SEP 13 530 00 Detail 17 JUL 13 500 00 Detail 25 JUL 13 500 00 Detail Date Description 12 JUL 2013 CASH DEP 12 JUL 2013 SHARES client 71117 12 JUL 2013 ACCOUNT OPENED 12 JUL 2013 View All Debit Credit Balance 120 000 00 119 990 00 10 00 10 00 Download Transactions Future Payments v Due Before or On the 26 JUL 2013 There are no Future Payments to display e Choose Payments Pending Authorisations from the menu 27 Your page will look similar to the following x Northern Inland CREDIT UNION home W accounts W loans W payments W inbox my preferences Y Pending Authorisations Pending Authorisations Account number Name of the Account 71117530 71117530 71117530 71117530 71117530 71117530 ABC COMPANY PTY LTD ABC COMPANY PTY LTD ABC COMPANY PTY LTD ABC COMPANY PTY LTD ABC COMPANY PTY LTD ABC COMPANY PTY LTD Description 71117599 ABC COMPANY PTY LTD 7111651 HUGH MANN 71120530 XYZ COMPANY PTY LTD 4757151 FRED CREAMER Fortnightly 7111651 HUGH MANN Fortnightly 71116S1 HUGH MANN Add your Authorisation to the selected Pending Authorisation s Authorise account options Y services amp help Y SMART Amount Due Date Signed To Sign Select Detail 4 120 00 27 SEP 13 500 00 27 SEP 13 630 00
26. ors You cannot create or modify Administrators If you need to add or delete an Administrator you will need to contact Northern Inland N B Northern Inland Online Banking uses a dynamic menu structure as such the following screenshots may not represent the menu options available to your login Step 1 To access the Business Banking Administration screen from the Online Banking menu click on Account Options and then Business Banking Northern Inland SMART THINK CREDIT UNION BSB PH ome W accounts W loans W payments W inbox W my preferences W accountoptions W services amp help Y Print Wl business viewpoint personalise account names Account Details x organise accounts 7111651 Account Name Current Available Date Description Debit Credit Balance 7111651 H MANN 926 00 926 00 12 JUL 2013 CASH DEPOSIT 936 00 926 00 7111652 H MANN 284 00 284 00 12 JUL 2013 SHARES client 71116 10 00 10 00 71116599 H MANN 8 763 00 8 763 00 12 JUL 2013 ACCOUNT OPENED 12 JUL 2013 View All Download Transactions Pending Authorisations h j There are no Pending Authorisations Future Payments Due Before or On the 26 JUL 2013 There are no Future Payments to display New Messages v ii jg There are no New Messages If the Administrator does not have access to any accounts they may be taken directly to the Business Banking page Your screen will appear similar to the following pa Northern Inland SMART
27. r to the Business To Business Relationships section for additional information This is a list of all Business Banking Administrators for the member This table contains details of Data Entry logins and Authorities To Operate ATOs This table contains details of logins for Data Entry which may also be restricted to View Only and the names of ATOs Internet Signing Authorities This column is only displayed if there is at least 1 login that is blocked e g due to excessive password violations Resetting the Access Code will unblock the login Refer to Change Login Access Code for additional information The Access Level for the login ATO will be displayed in the Access Level column if an Authority To Operate does not have a Login as an Internet Signing Authority The maximum amount an Internet Signing Authority can approve This field will show ALL if all accounts for the Business member can be accessed by the login or ATO If only selected accounts can be accessed they will be displayed individually This column contains links to perform various actions on Logins and ATOs Refer to Actions and Other Options for additional information Click on Modify to change an existing Access Level or change the accounts that the user can access You can also remove assess using this option If you are changing the details of a Data Entry login including View Only refer to Modify Data Entry Login If you are changing the d
28. rities 25 Step 5 If required enter any notes relevant to this transaction in the Notes record only if Transaction is to be authorised later section If additional Internet Signing Authorities are present and have access to your computer while you are processing the transaction they can check the option button next to their name and then enter their Member Logins and Access Codes and any other security identification details requested at Step 3 This account requires 1 more Signatory to authorise a withdrawal The other signatories are Client Status MRS R Jones Member Login Access Code Date of Birth O PROF E Jones If all the Member Logins and Access Codes etc for the required number of Internet Signing Authority Authorities have been entered skip Steps 4 and 5 Step 6 Do one of the following e Click on the OK button if no further signatory details are required or e If displayed click on the Store button if further signatories are required After clicking on the Store button the transaction will be placed in the list of Pending Authorisations 26 3 4 Pending Authorisations The Pending Authorisations function is available to Online Banking users with access to accounts where more than 1 signature is required to authorise payment It allows signatories to view pending transactions and to authorise those transactions at a later time even though not all signatories are available at the same time
29. s or to operate on the accounts as an Internet Signing Authority 3 2 3 Future Payments The Future Payments section will display payments that are soon to be due A link at the end of each line will display more details about the Future Payment 21 3 3 The Payments Menu The Payments menu allows you to perform a variety of different types of transactions on your accounts Northern Inland Mim cece home Y accounts Y loans Y Account Details Account 71117530 71117599 Name T UNION inbox Y bpay transfer money account address book bpay address book ABC COMPANY PTY LTD ABC COMPANY PTY LTD multiple transfers pending authorisations Pending Authorisations Account number 71117530 71117530 71117530 71117530 71117530 71117530 Name of the Account ABC COMPANY PTY LTD ABC COMPANY PTY LTD ABC COMPANY PTY LTD ABC COMPANY PTY LTD ABC COMPANY PTY LTD ABC COMPANY PTY LTD Full Pending Authorisations list Description 71117599 ABC COMPANY PTY LTD 7111651 HUGH MANN 71120530 XYZ COMPANY PTY LTD 4757151 FRED CREAMER Fortnightly 7111651 HUGH MANN Fortnightly 7111651 HUGH MANN my preferences Y Available 119 990 00 10 000 00 v Created AmountDetail 27 SEP 13 120 00 Detail 27 SEP 13 500 00 Detail 27 SEP 13 630 00 Detail 27 SEP 13 530 00 Detail 17 JUL 13 500 00 Detail 25 JUL 13 500 00 Detail account options Y services amp
30. sages v There are no New Messages The following information highlights the main areas of interest as a Data Entry Operator or an Internet Signing Authority for Online Business Banking 20 3 2 1 Pending Authorisations The Pending Authorisations section is displayed if you have access to Online Business Banking accounts as a Data Entry User or an Internet Signing Authority and there are payments loaded but not fully authorised referred to as Pending Authorisations An Internet Signing Authority is the Internet equivalent of a Signatory As previously noted the Pending Authorisations section is also displayed to other Online Banking users with an account where more than 1 signature is required to authorise payment View a full list of Pending Authorisations Click on the Full Pending Authorisations list link in the list of Pending Authorisations or choose Payments Pending Authorisations from the menu to view a full listing of all Pending Authorisations View detailed information on a single Pending Authorisation Click on a Detail hyperlink to view details of a single Pending Authorisation transaction Refer to Pending Authorisations for additional information 3 2 2 List of Accounts The Account Details section by default displays the full list of accounts available to Online Banking If you are logged in as an Online Business Banking user these will be the business accounts that you have access to either to view the detail
31. ss Code Save Cancel Access Code must contain a minimum of 8 and a maximum of 20 numbers Step 2 Enter the New Access Code Note that rules for the access code are displayed under the buttons Step 3 Re enter the code in the Verify New Access Code box Step 4 Click on the Save button You are returned to the Business Banking Administration page Changing the password does not require additional authorisations 10 2 2 2 Add Data Entry Login Use the Add Data Entry Login option to create a login to Online Banking set the initial Access Code for the login control the level of access and which accounts the Login can access Step 1 To access the Add Data Entry Login page click on the Add Data Entry Login button located on the Business Banking page gt Northern Inland CREDIT UNION home W accounts W loans W payments W inbox W mypreferences W accountoptions W services amp help Y Add Data Entry Login Business Viewpoint Member 71117 ABC COMPANY PTY LTD New Login Name Access Code Confirm Access Code Access Level and Accessible Accounts Access Level Data Entry x Select Accessible Accounts Select All Unselect All 71117530 ABC COMPANY PTY LTD Vv Save Cancel Step 2 Enter the appropriate details Refer to the following table New Member Login Enter the login name The login name must conform to the rules issued by Northern Inland This will require a minimum and maximum
32. tify when Authorisation Required 7 Email Address Cancel Update Delete Step 2 Update the appropriate details Refer Add Internet Signing Authority Login for field descriptions Step 3 If displayed enter approval Login Names and Access Codes in the Approve Changes section Step 4 Click on the Update button 17 2 2 7 Delete an Internet Signing Authority You also use the Modify link to delete an Internet Signing Authority A You cannot back out of a deletion after clicking on the Delete button Deleting an Internet Signing Authority does not remove the member as a signatory on the account s Step 1 To access the Modify Internet Signing Authority Login page click on the appropriate Modify link for an Internet Signing Authority in the Action s column in the Administration page Access Level ao Accessible Accounts Action s Modify Access Code Modi Access Code Modify Access Code ABCCOMP1 View Only All ABCCOMP2 Data Entry All ABCCOMP3 Data Entry All MR FRED CREAMER Internet Signing Authority 5 000 00 All Ao aoii Modify MR HUGH MANN Internet Signing Authority 2 000 00 All Access Code MR RAY BARR ATO Add The Modify Internet Signing Authority Login page is displayed p Northern Inland SMART THINKING CREDIT UNION BSB PH home YW accounts loans payments W inbox W mypreferences W accountoptions services amp help Y business viewpoint personalise account names org

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