TGNet Admin User's Guide
Contents
1. Alternatively after deletion put the new IP address in Discovery Configuration and go through Discover S 24 TGNet Admin User s Guide Tools Menu Virtual Control Panel Virtual Control Panel 18 TGNet Admin TallyGenicom Printer Discovery Tools Options Help Printer Configuration b Network Interface Configuration Virtual Control Panel he smart Update b Update Printen Enmane This menu selection gives you virtual access to an eligible printer s Control Panel as if you were standing in front of the printer and pushing buttons on the actual control panel of the printer Refer to the Appendix for supported printers TOF MENU CLEAR Sposa ia FF VIEW NY ENTER CONFIG qa m ONLINE PRINT ane Figure 2 Control Panel for TallyGenicom 6300 series printers There is a Toolbar Icon for this function HE EN ontine LF Tor A ola ONLINE gt E Offline FF Ven Vv Erter Contig T6218 Figure 1 Control Panel for Tally T6200 series printers On Line Off Line al Line aan abl A Ny TOF ame A AA ee Format Tear Off View Clear Select gt 4 I gt Je Figure 3 Control Panel for Genicom 5100 printer Chapter 2 Features 25 Tools Menu gt Smart Update Smart Update Printer Firmware 18 TGNet Admin TallyGenicom hug ec DE ao E E o perform a Printer Firm Printer Discove Tools Options He2. Restore Defaults OK Cancel If Alerts are Enabled the Toolbar Alerts Icon will change from No Alerts To View to Alerts Detected when a printer in the Cache sends an alert Figure 4 No Alerts To View Figure 5 Alerts Detected Each alert is only sent once so TGNet Admin must be running at the time the trap is sent The Alerts Detected icon indicates that there are one or more alerts to be viewed The workstation to which printers are set up to send traps must have a fixed IP address 32 TGNet Admin User s Guide Options Menu gt Preferences FE Detected Alerts 10 The printer showing in Figure 6 has run out of paper and an alert has been received by TGNet Admin The Toolbar Icon has changed from No Alerts To View to Alerts Detected P Address click to view Clicking on the icon Trap Received Thu Sep 30 14 26 37 PDT 2004 10 0 2 94 brings up the Detected Alerts window lt LALAT a 2 En If this printer is selected the informa Specific Trap Number 1 OO tion in the lower panel also shows that EE 136 1 2143918111417 Variable 7 it is out of paper This information is ObjectID 4 3 6 1 21 439 18 141247 Variable 3 on E ET enabled alert if it comes in while this window is open The suggested usage for the current implementation of Alerts is to OK Cancel use the IP Address of the printer which sent the trap select this printer in the upper panel and see
3. Online bF Tor A Sy ola m ONLINE e ae cate FF View NY Ente Cont Figure 8 Printer is in Off line state 16215 Lr Tor A ola FE Vin Y Erter conti Figure 9 Printer is placed in On line state 42 TGNet Admin User s Guide Editing Printer Configurations Changing Printer Configurations One of the powerful features of TGNet Admin is the ability to update the Printer Configurations of more than one printer ata time A printer s Printer Configura tion needs to be revised every time for example that a previously established form is changed or when a new kind of form is added For Tally T6200 series printers and TallyGenicom 6300 series printers with firmware version 3 0c or higher any of the 10 Printer Configurations may be edited and updated through TGNet Admin Multiple printers may have their Printer Configurations updated at once Te 6312 Configuration Information 6312 CONFIG 3 CONFIG 4 Font CONFIG 5 CONFIG 6 CONFIG 7 seriPar CharSet Latin 5859 1 CONFIG 8 CONFIG 9 meni cor l CONFIG 10 OCRA Density Standard CONFIO NAMES er Par Style or CPI fo OCR Standards Ja ANSI B ANSI Zero open aa fa a y Save to File Restore Defaults Subrmit Close A common way to go about this is to select one of the printers needing its Printer Configurations to be updated and from the Tools menu select Printer Configura tion then Loa
4. Filter on Printer Type Filter on Printer Model Parallel Serial 16212 LineJet 16215 LG Series C T6218 C IPDS OK Cancel 26 TGNet Admin User s Guide Tools Menu Update Printer Firmware Te Printers Available For Firmware Update After clicking OK a dialog box opens containing Ml NameiP 10 02 33 Model T6215 Version PSI215 2 3 28 a list of cached printers that TGNet Admin has M7 NamelP 10 05 17 Model T6215 version PS1215 3 0 determined are candidates for updating By default all candidate printers are selected as indicated by the check boxes on the left Click to select de select the desired printers When ready click Send To cancel out click Close Linselect All send Close stop Once the firmware has been successfully sent to a printer a dialog box will open identifying the successful printer by IP address The OK button must be clicked before TGNet Admin will move on to the next printer in the list This will be repeated until all printers in the list have been updated Update Printer Firmware T GNet Admin TallyGenicom This menu item updates the firmware of a aue Discovery Took Options Help single printer Refer to the Appendix for supported printers First select the target e III printer then click Update Printer Firmware A Network Interface Configuration browse window will open allowing you to find Virtual Control Panel the desired firmware file The Printer Firmware S
5. TGNet Admin knows about certain TallyGenicom printers and displays an appropriate icon for these printers For printers which TGNet Admin does not know about but which have some portion of the Printer MIB a generic icon will be displayed 18 TGNet Admin TallyGenicom Printer Discovery Tools o 10 0 2 31 E 10 0 2 219 10 0 2 33 Sal 10 0 2 252 10 0 2 94 10 0 1 43 T6216 5100 16215 Printer 16215 2200 Options Help testprinterl tally corn 62500935123 379054 10 0 2 219 0403 6 00975 100 10 02 33 J21 0864390 Drs 10 0 2 252 10 0 2 94 4211086458 10 0 1 43 Chapter 1 Installing TGNet Admin amp Getting Started 13 Printer Details If the list of printers is greater than can fit in the window a scroll bar will appear on the right side of the upper panel The boundary bar between the upper and lower panels as well as the outer window boundaries can be moved using typical click and drag technique Clicking on one of the printers will select it Details of the selected printer will appear in the lower panel TE TGNet Admin TallyGenicom Printer Discovery Tools Options Help 10 0 2 341 T6218 Idle 100 testprinterd tally corn B23D0985125 D 10 0 2 219 5100 Idle 379054 10 0 2 219 0403 56 0097 5 ome Network Software Version r fi GHet Adminic 2004 TallyGenicom From the list of cached printers you may configure individual printers up
6. and TGNet Admin continues to poll them Also func tions under the Tools menu such as Printer Configura tion act on all applicable Discovered printers not just the ones in the displayed group T6215 ee Kent YA 18 TGNet Admin User s Guide Printer Menu Cache Cache Clear Cache E TGNet Admin TallyGenicom The Printer Cache is a persistent file maintained by TGNet Admin transparent to the user and is the place in which the information retrieved from the discovered Printer Discovery Tools Options Help Add Sumner printers is stored Individual printers may be added or Delete Printer deleted from the Cache The Clear Cache menu selec De select Printer tion will clear all the Discovered printers from the Groups i Cache Once the Cache is cleared it cannot be recov ered To ensure this option wasn t selected by mistake a dialog box will appear and let you cancel Discovery requires Administrator privilege or Add Printer may be used to re populate the Cache There is a Toolbar Icon for this function Export Printer Cache Cache b Clear Cache k Exit Export Printer Cache The information held in the Cache may be exported as primen Deco ad on en a comma separated values csv format file to facili a tate report creation All the Discovered printers in the Add Printer Cache at the time of export will be included Delete Printer De select Printer Groups Ca
7. If you don t know the path name click on Browse to browse to the application Save Cache To File By default the TGNet Admin Cache 1s saved to a file and when TGNet Admin is subsequently launched the cached printers are displayed If you wish to turn this feature off it may be done here by clicking to uncheck the Save Cache To File box The next time TGNet Admin is launched the Cache will be empty and no printers will be displayed Te Preferences Custom pp Location Browse e Save Cache To File Restore Defaults OK Cancel 28 TGNet Admin User s Guide Options Menu gt Preferences Discovery The Discovery options enable you to modify the way TGNet Admin Discovers the printer s on the network TE Preferences a Add Printer affects the timing for adding a single printer Add Printer Timeout in ms Detaut 10 ho a mn ae tor the Add Printer Retries from 1 99 Default 3 3 SNMP affects timing for other SNMP Discovery Timeout in ms Default 10 l 0 activity in TGNet Admin Discovery Retries from 1 99 Default 2 2 These settings may need to be SNMP Timeout in ms Default 50 50 adjusted for TGNet Admin s perfor Presa oS S B mance in your particular network environment Restore Defaults OK Cancel Printer Polling Printers in the Cache can be periodically polled to update the Status column in the upper display panel You may choose
8. TallyGenicom Printer Discovery Tools Options Help 10 0 2 51 T6218 testorinterd tally corn 62300985125 3 10 0 2 219 9100 10 0 2 219 0403 56 0097 5 10 0 2 994 Online se e O pooni emits Cd GHet Adminic 2004 Talhyoenicom For the selected printer T6215 in addition to the printer information that is provided in the upper panel the lower panel shows its serial number asset number MAC address that it is in an on line state with Configuration 1 active the name of the printer how much memory it has where it is located and which versions of the printer software and the network software are running In general the specific amount of detail provided to TGNet Admin is dependent upon the printer Well known printers will typically have more information that TGNet Admin is able to display Generic printers are those which are not well known to TGNet Admin but support some portion of the SNMP Printer MIB Chapter 3 Monitoring and Managing Printers 41 Controlling A Printer Controlling the Printers For those printers supporting Virtual Control Panel you may control a printer without being physically near it A print job may have been sent to a T6215 for example but it seems to be stuck in the queue TGNet Admin shows that the status of that printer is off line and so its Virtual Control Panel is brought up and the printer is placed on line permitting the printing of the job T6215 Menu
9. o ace E Guam acs Recess asa ah sense O 21 MS AA CO ON eben sot seated ys laste Gdoudestta tae 22 Por COAST rado Msi Ze INCtiWOLK Tite lace GOn NOU AMON aiii 24 Narea Control Ea ne ntc on sea 25 Figure 1 Control Panel for Tally T6200 series printers occccccccncncnnnnnnnnnnnnnnncnnnnnaannnnn cnn cronos 25 Figure 2 Control Panel for TallyGenicom 6300 series printers cccccnnnnnnnnnnnnnnnnannnananano non nnos 25 Figure 3 Control Panel for Genicom 5100 printer oocccccccncnnnnnnnnnonononaninonnnanananannnnn conan o nono 25 E E tet tN REC eae Core ere oc nmr ee rte O 26 Update Porter Fr MWA E a N 27 OPONENT ON e A OR ait gr gene cum toreo 28 eae Cel g CALE T RET R S ERENT o erent ame ere eee eee rer eee ey eee ORT rn OS 28 PPS Ue Oe ia LOA NCW AA saroteanasesnnressnayeaedases E mates soseun teasousnaeasouat 32 PIO Ure Alerts Detection iris 32 Figure 6 Lower panel printer details showing Paper Out e sssssessrrrrerererereeeeeeeeeeeessresesss 33 A EO AI AN E AE ET PEE A E 34 PEON a a E E 30 OO 36 A E E O eae N opened dC Steam E seep E E T O ees eateeoutaae 36 Nom Wien Ecatepec ieee aes 37 ISS oi He ole ep wh eles eo nacho 37 Right Mouse Chek On Pantera 37 User s Guide 3 Table of Contents Chapter 37 Using PGNet AMIA iii 39 Monitorm e Printer iS A A stata stuathGundiaaehetuusedats 39 LOVE TOES tae IDA oa 40 Fig re 7 Ascending Consumables Sortes e idls 40 Controls NE PTICO S aose E E T tin OE E 42 Feureco Printeris t
10. the lower panel for a highlighted printer To ease the load this imposes on the network you may wish to De Select the printer Once clicked the information in the lower panel will disappear 16 TGNet Admin User s Guide Printer Menu Groups Groups Manage Groups This dialog box enables you to set up different groups of printers There is an obvious advantage to group printers by their firmware drivers or other characteristics You Te TGNet Admin TallyGenicom Printer Discovery Tools Options Help Add Printer may create Add new groups Rename or Delete groups Delete Printer After creating groups you may view the printers in any of De select Printer the groups Groups b Manage Groups h Cache d View Filter Printers Exit Initially all Discovered printers are placed in the Ungrouped Devices group under Root Group When Ungrouped Devicesis selected printers will be listed in the lower right panel The Root Groups and the Ungrouped Devices groups cannot be deleted To Add a new group you must first select the Root Group If the new group Rename 1s to be a subset of an existing group select the desired group and then Add Type a descriptive name for the new mia group into the text box and then click Just outside the text box or press the Enter key Select printers from the Available Printers to Group list which shows all Discovered printers whether Avadable Printers to Group Member of Selected G
11. warning testing down hrPrinterStatus other unknown idle printing warmup hrPrinterDetectedErrorState lowPaper noPaper low Toner no loner doorOpen jammed offline serviceRequested Unknown 1s displayed when none of the above are returned Appendix 47 Tally Genicom 4500 Daly Drive Suite 100 T 703 833 8700 Chantilly VA 20151 F 703 222 7629 www tallygenicom com
12. 412 654 3 0c 2 2d 3 0c S80 412 654 3 0c 2 2d 3 0c S80 412 654 all all all S80 412 654 all all all S80 412 654 N A N A 44A116012 S80 416 640 NIC firmware for the Tally and TallyGenicom printers Printer Configuration Smart Firmware Update Firmware Update Virtual Control Panel and NIC Configuration must be version 412 654 or greater For Genicom 5100 printers the NIC firmware must be EasyCom Xpress PSIO 10 100 version 416 640 Tally and TallyGenicom printers which support traps will need a NIC firmware version of 412 654 or greater Network Interface firmware version Appendix 45 Printer Status Status The upper panel of TGNet Admin provides a Status column which attempts to display the Status of printers contained in the Cache Status indications are color coded in three colors to indicate the readiness of a printer s availability for printing Green indicates that the printer is Online and ready to print Orange indicates that the printer is not reporting a condition which would prevent it from printing other than possibly being Offline Red indicates that either the printer is in an indeterminate state or that it has a condition which prevents it from printing In any case clicking on the printer in question may reveal further information in the lower panel of TGNet Admin about the readiness of the printer Well Known Printers Printers which have been referred to as well known in this User s G
13. Tally Genicom TGNet Admin User s Guide version 1 2 ah piles This User s Guide is published by TallyGenicom for use with the software described herein Translations reprinting or copying by any means of this User s Guide complete or in part in any different form requires our explicit approval TallyGenicom reserves the right to revise this User s Guide without notice for any reason Liability for difficulties arising from unknown or unforeseen technical limitations is disclaimed Visit our webpage http www tallygenicom com TGNet Admin User s Guide October 2004 All rights reserved TallyGenicom 6020 South 190th Street Kent Washington 98032 2 TGNet Admin User s Guide Contents PP e R KO S E O secouessesmnussaeuupescaversseeseesoosnne 5 Chapter 1 Installing and Getting Started sssccccssssccsssssceescscseeecssceeeees 7 Tostal Dp sn tees asa sacqeanhatenesabhe site seieca nd heaeahcanaatebraenss atieaalac tees stomt eden aaleaecataley ines 7 DELP VES eS ANC Las WOrO Supra nd 8 CORSO iras 10 Stirtrrnter DISCOV ada a lirio 13 Chapter 2 Features svscasesussnusaassesas ses scsesonddoteveveuassnsseustedsssassouscniaeseessvaseusseensere 15 ne TOO al CONS erre nadas 15 DeSclc cuate astilla copita estes 16 Delete tte rro eda 16 IM MeEn DO dano 16 eA GIN ay hey GaAs Fel Gu errr rn re rene olas 16 POL O O AN 16 OU to tias 17 Ee O A 19 O NN 19 Discoyel Mentir ibn 20 a E E RN 20 COn EU A
14. che Clear Cache 18 TGNet Admin TallyGenicom Export Printer Cache h Exit When TGNet Admin is Exited the Cache is preserved There is an option in System tab of Preferences where the Supervi sor or Administrator may turn this feature off If the Keep me HE TGNet Admin TallyGenicom Printer Discovery Tools Options Help Add Printer signed in on this computer option is selected during the Log Delete Printer in process TGNet Admin will preserve that privilege level De select Printer during Exit The Group View Filter selected view will not be Groups preserved on Exit Cache b Chapter 2 Features 19 Discovery Menu gt Start Discovery Menu Start 18 TGNet Admin TallyGenicom A Printer Discovery Tools Options Help Sr erm dministrator Access required Selecting Discovery Start launches a printer Discovery pro cess based on the list of enabled IP Address ranges created in Discovery gt Configuration see next page A Toolbar Icon is available to launch a Discovery y Administrator Access required please set the secunty level for access bo this function Te Discovery In Progress searching for a printer at 10 0 0 70 Ll Administrator access is required to initiate this function due to the potential large volume of network traffic depend ing on the number of IP addresses selected A progress window lets you track how far along the Discovery proce
15. ck on the Enable Disable TGNet Admin Security Toolbar icon Ea Selecting any of the privilege protected features before log in will cause the following warning to appear Administrator Access x Administrator Access required please set the secunty level for access to this function Click OK to bring up the Log in window Te Enable TGNet Admin Security No Action Keep Current Security Settings C Enable User Privilege C Enable superasor Prvilege Enable Administrator Privilege J 0 hs OK Cancel TGNet Admin provides three privilege levels User Supervisor and Administrator By default TGNet Admin installs with the User level enabled The default Supervi sor password is super and the default Administrator password is adm For any installation of TGNet Admin that is not for an Administrator it is recommended to immediately change the Administrator password and the Supervisor password E Keep me signed in on this computer See chapter 2 Options gt Security gt TGNet Admin Security for an explanation of the privilege levels within TGNet Admin and changing the passwords 8 TGNet Admin User s Guide Privileges and Passwords Selecting Keep me signed in on this computer will maintain the privilege level that has been enabled when TGNet Admin is closed and subsequently relaunched without the need to re enter a password If this option is unchecked TGNet Admin reverts to the User p
16. d From Printer This will open up the Printer Configuration Editor PSI W12 3 0 7 CONFIG 1 er Par Lang US pe eisai ala end A The above display shows the default Configuration of a TallyGenicom 6312 printer with the default Configuration names Each of the 10 available Configura tions can be given more meaningful names reflecting their application The Editor window opens with Config 1 displayed Systematically edit each of the parameters that need to be changed for any or all of the 10 Configurations Click on Save to File to create a Master Configuration file Once it has been tested and verified then it can be applied to any or all other similar printers as detailed in Tools gt Printer Configuration gt Load from File When the Submit procedure is executed the log file printer_config_log txt should be checked to verify the success failure of updating each of the target printers found in the root folder of TGNet Admin Chapter 3 Monitoring and Managing Printers 43 Printer Firmware Updating Printer Firmware Security TGNet Admin provides two printer firmware update methods for networked Tally T6200 series printers and TallyGenicom 6300 series printers The Tally T6200 series printers must have the 8 megabyte controller in order to support either of these methods You may update their firmware with version 3 0c or greater and do so to more than one printer at a time using the Smart Update option in the T
17. d to field Enter the subnet mask and click OK Te Add IP Address Range Of x Start o 0 0 0 Stop 0 0 0 0 Subnet 255 255 255 0 Cancel Continue to click Add to create additional IP address ranges When finished Adding addresses the window will look something like this Te Discovery Configuration IP Address Range 100224 onzas 2552552550 TI Aide Edit Remowe The fourth column now has boxes indicating whether a particular printer or range of printers is enabled for Discovery This state can be toggled by clicking in the box Only printers that are Enabled will be Discovered This allows the administrator to list all the network printers here but selectively Discover print ers Note the current changes to this list are not saved until the OK button is clicked Chapter 1 Installing TGNet Admin 8 Getting Started 11 Configuration To edit an address entry select the desired row and then click the Edit button Doing so brings up a similar window as seen when Add ing IP addresses Tab through the fields and change where desired FE Edit IP Address Range Start MM 0 2 151 Stop 10 0 2 151 Subnet 255 255 2755 O ORK Cancel To remove an address entry select the desired row and then click the Remove button This might become necessary if a printer is no longer part of the network or if a range of addresses are no longer valid Once this wndo
18. efault an IP Address range is Enabled when it is Added Changes made to the list of IP Address Ranges have no bearing on the Cache except that the current list for any given Discovery process determines which IP addresses are searched for printers and thus adding new printers to the Cache Changes to this list can only Add printers to the Cache and only after Discovery This list never removes printers from the Cache Chapter 2 Features 21 Tools Menu Printer Configuration Tools Menu Menu selections in the Tools menu are designed to take advantage of features specifically built into certain Tally TallyGenicom and Genicom printers Refer to the Appendix for a list of supported printers In the Tools menu a grayed out menu item means that a printer must first be selected before opening the menu or that the selected printer is not supported Printer Configuration An eligible printer from rA the upper panel must first EEE IEA be selected to activate this Printer Configuration d Load from File k option The two options Hetwork Interface Configuration P Load From Printer determine the source of the Virtual Control Panel printer configuration all Smart Update other actions afterwards Update Printer Firmware are the same That is users may open an existing file or get a configuration from a selected printer HE TGNet Admin TallyGenicom Load from File This option opens an existing printer co
19. ew file or to overwrite an old one Refer to the Printer Operator Manual for a detailed explanation of Printer Configuration Clicking Submit brings up a dialog box containing a list M NamedP 10 05 27 Model 6312 of printers taken from the Cache that TGNet Admin M Name 10 02 97 Model 6312 Mera meda cade dates for receiving the configuration data Te Candidate Printers By default all candidate printers are selected as indicated by the check boxes on the left Click to select de select desired printers Unselect All send Close a Once SEND has been clicked the operation may not be halted A progress window will be displayed for each printer as the configuration data is being sent You should read the log file printer_config_log txt found in the root folder of TGNet Admin e g C Program Files TallyGenicom GNet Admin to confirm the updating of each selected printer Chapter 2 Features 23 Tools Menu gt Network Interface Configuration Network Interface Configuration Load From Network 18 TGNet Admin TallyGenicom Printer Discovery Tools Options Help Printer Configuration Hetwork Interface Configuration Virtual Control Panel smart Update Update Printer annuae Load From Network This menu item supports network configuration for TGNet PSIO TGNet IIF 4 and EasyCom Xpress PSIO interfaces For eligible printers you may view and edit a portion of the Network In
20. hard disk space e Super VGA 800 x 600 or higher resolution video adapter and monitor 1024 x 768 for optimal viewing e CD ROM or DVD drive e Keyboard and Microsoft Mouse or compatible pointing device e Local Area Network Connection with TCP IP protocol installed Preface 5 6 TGNet Admin User s Guide Chapter 1 Installing and Getting Started Installing Insert the CD in the CD drive When the welcome window appears click on I Accept Click on Install TGNet Admin This will bring up the installation wizard After selecting where on your PC the TGNet Admin program and support ing files will be installed a Java Virtual Machine window will appear A Java Virtual Machine Vi is being installed in ClProgram FilesiTallyGenicomTGNet Admin jvm and will overwrite the contents ofthis directory Do you wantto overwrite this directory Cancel Click Yes When the install is finished launch TGNet Admin and after a short wait its main window will open displaying empty upper and lower panels te Tally Genicom IP Address Device Model a ee ee Serial Number HE TGNet Admin TallyGenicom Printer Discovery Tools Options Help f GHet Adminic 2004 TallyGenicom Chapter 1 Installing TGNet Admin amp Getting Started 7 Privileges and Passwords Set Privileges and Passwords Certain features of TGNet Admin require Supervisor or Administrator privilege To log in you may cli
21. i ONESTE its ds 42 Figure 9 Printeris paced Online SUA Le naneo ds 42 Chanoine Printer Cone uran Ons iio 43 Update Printer rw al Cass tacts E 44 SUM sia 44 APPEN nai 45 Support PE REINS Tart ter nr te pito orta sois 45 O O 46 NVC UII OWI tapial iia 46 Genera PENE SI NES 47 4 TGNet Admin User s Guide Preface The TallyGenicom TGNet Admin program gives a network administrator or a TallyGenicom printer user the ability to remotely manage printers over a net work TGNet Admin capabilities dependent on specific printer include e discovery of printers on networks monitoring of printer status information grouping of printers for display based on user defined groups e virtual control panels of TallyGenicom printers e editing the configuration of single or multiple TallyGenicom printers e updating printer firmware individually and in groups e updating printers network interface configuration The following hardware and software is recommended or required to run TGNet Admin e PCwith 300 megahertz or higher processor clock speed is recommended 233 MHz required minimum An Intel Penttum Celeron family AMD K6 Athlon Duron family or compatible processor is recommended e Operating System Windows XP 2000 NT4 Server 2003 Me 98SE 98 e Memory 256 megabytes MB of RAM or higher recommended 128 MB minimum supported may limit performance and some features e Disk space 150 megabytes MB of available
22. l ont pil ware update on one or Printer Configuration b more printers in the Cache Smart Update means that after TGNet Admin opens the firmware file it exam ines all of the printers in its Cache and selects those printers which would be candidates for a firmware update based on the firmware file selected Refer to the Appendix for supported printers Network Interface Configuration P Yria Gonto Panel Update Printer Anniiwane Smart Update does not support down grading printers to an older version of firmware This is supported by Update Printer Firmware on an individual printer basis Click on Printer Firmware and a browse window will open allowing you to search on your PC or network for a firmware file If the selected file is not a valid printer firmware file an error message will appear If the desired file has the name format exe it is in a self extracting archive format It must first be executed so that the archived file can be extracted The extracted file is more likely to be the valid file which TGNet Admin verifies After a valid file is chosen a Filter window opens This filter will select the print ers by the type of firmware in the printer and by printer models Click OK after making the desired filter selections in each group Note more than one Printer Type and more than one Printer Model may be selected in the filter TE Printer Filter For Smart Firmware Update PSI T62XX 3 0 0
23. load configurations to printers monitor various printers and tell TGNet Admin to let you know whenever any of the printers generate an alert Chapter 2 goes through all of the functions of TGNet Admin 14 TGNet Admin User s Guide Chapter 2 Features This chapter describes the individual features of the TGNet Admin Software Product There are usually two ways to initiate different features of TGNet Admin click on an icon or use the Menu Bar which consists of Printer Discovery Tools Options and Help menus The Toolbar Icons Clear Cache Start Printer Discovery gt Refresh Printers In Cache There is no Menu Bar command for this Add Printer To Cache Delete Printer From Cache Hs as Virtual Control Panel Launch Custom Application There is no Menu Bar command for this E Tally Genicom Filter View of Printers Enable Disable TGNet Admin Security Logout of Current Security Level No Alerts To View Alerts Detected click to view There is no Menu Bar command for this TGNet Admin Help Topics Go To TallyGenicom Website There is no Menu Bar command for this Passing the tip of the cursor over all but the last of the icons will cause a text box to pop up giving the function of the button This text is repeated at the bottom of the TGNet Admin window Chapter 2 Features 15 Printer Menu Add Delete De Select Printer The Menu Bar Printer Men
24. mart Update H Update begins immediately when a valid file is Update Printer Firmware selected There is no filtering on the Update Printer Firmware menu option CAREFUL Use this menu option only when you are sure that the firmware file you are downloading is valid for the printer selected a When the update has finished the following 11 Sheed for 10 0 2 34 message will appear You may right click on the 1 AR printer and choose to Refresh Printer After Refresh ing confirm that the updated firm ware version number appears in the lower panel Chapter 2 Features 27 Options Menu gt Preferences Options Menu The Preferences pertain to the functioning of various features of TGNet Admin Preferences 4 TGNet Admin TallyGenicom The Preferences wndow contains the following Tabs Printer Discovery Tools Options Help System Discovery Printer Polling Fast Polling Logging and Alerts After setting options on any or all of the tabs Security click OK When any changes are made to Preferences the application must be restarted before the changes take effect System Custom Application Location M TGNet Admin provides the capability to launch another application from within TGNet Admin The Custom Application Location is where this is configured Fill in an absolute path name for the application e g Print Guide in the text box C Program Files TallyGenicom PrintGuide PGuide exe
25. mware e Smart Printer Firmware Update e Network Interface Configuration Features requiring Administrator or Supervisor Privilege e Setting Preferences e Printer Configuration operations All other functions are accessible to all users Te Enable TGHet Admin Security Thisis the log in screen which e e c o Ho Action Keep Current Security settings appears when selecting any feature requiring a password if you have not previously logged Enable User Privilege in Enable supervisor Privilege Enable Administrator Privilege Security Settings has the same No Action Keep Current effect as clicking the Cancel button i i OK Cancel E Keep me signed in on this computer Keep me signed in on this computer checkbox will maintain the privilege log in level at the point TGNet Admin is exited The next time TGNet Admin is launched you will automatically be logged in at the previous log in privilege level If this option is unchecked TGNet Admin will revert to the lowest level User Privilege when it is relaunched after being shut down Selecting Enable User Privilege then OK is how a Supervisor or Administrator can log out from this dialog box A Toolbar Icon is available for the Enable TGNet Admin Security feature Ap 34 TGNet Admin User s Guide Options Menu Security TGNet Admin Passwords FE TGNet Admin TallyGenicom This is where the Administrator Prin
26. nfiguration file on your PC or from a connected network An eligible printer must already be selected Click on Load from File and a Browse window will open allowing you to find an appropriate file Click Open and the chosen file will be opened in the Printer Configuration editor A window will open displaying the retrieved configuration data If the selected file is not a printer configuration formatted file a warning window will open Load From Printer This option retrieves the printer configuration from the currently selected printer Click on Load From Printer and a progress window will indicate the progress of retrieving the configuration data TE 6312 Configuration Information B312 CONFIG 2 PS12307 Once the configuration data CONFIG 3 CONFIG 1 CONFIG 4 has been obtained by TGNet Font CONFIG 5 Admin whether from a saved CONFIG E gt SeriPar Lang Us file or a printer the Printer CONFIG 7 E CONFIG 9 n O core opened where you ca modify any or all ten of the OCRA Density Standard y SONAL MEMES ad configuration settings includ SerPar Style DP gt ing renaming them Pl ro OCR Standards sans B ANSI x Zero open a Cormniresserd A lore El Save to File Restore Detauts Subrnit Close 22 TGNet Admin User s Guide Tools Menu Printer Configuration Restore Defaults abandons changes made during the editing session Save to File opens a browse dialog box for saving to a n
27. ools menu The process of how to do this is explained in Chapter 2 Tools gt Smart Update gt Printer Firmware It is recommended that printer firmware be kept up to date unless older versions are needed for the sake of legacy applications The firmware version of each printer is shown in TGNet Admin s lower panel when a printer is selected Should it be required that older firmware be reloaded the Update Printer Firmware menu selection is the way to do it See Chapter 2 Tools gt Update Printer Firmware Only a single printer at a time may be updated In cases where restricted access is needed the Administrator and Supervisor passwords should be changed from the defaults at the time TGNet Admin is installed When Administrator or Supervisor privilege is invoked on a workstation where restricted access is required the Administrator or Supervisor must either Logout via the Logout Tool Bar Icon Y via the Security gt Logout menu or close the application 44 TGNet Admin User s Guide Appendix Supported Printers Menu selections in the Tools Menu of TGNet Admin are designed to take advan tage of features specifically built into certain Tally TallyGenicom and Genicom printers with the following firmware versions Printer Configuration Smart Firmware Update Firmware Update Virtual Control Panel NIC Confi T6212 3 0c T6215 3 0c T6218 3 0c 6306 all 6312 all 5100 N A 3 0c 2 2d 3 0c S80
28. r of the printer if this feature is supported by the printer The printer must be well known TallyGenicom line printers support this feature Chapter 3 Monitoring and Managing Printers 39 Sorting The Display Sorting the Display Click on any of the column titles to sort the display based on what is dis played in the selected column The direction of the sort is indicated by a small triangle which will either point upwards for an ascending sort or downwards for a descending sort No triangle means there is no sorting The unsorted printers are presented in the order they were added to the Cache You might click on the Consumables column for an ascending sort so that those printers closest to needing attention to the ribbon would be listed first H TGNet Admin TallyGenicom Printer Discovery Tools Options Help 2 10 0 1 43 2280 Idle 0 10 01 43 333087564 L 10 0 5 17 T6215 Offline 100 1005 17 4211006399 L 10 0 2 31 T6218 ldle 100 testprinterd tally com B2800985125 l 10 0 2 94 T6215 Idle 100 10 0 2 594 J21 JOB6466 f GHet Adminic 2004 Talhyoenicom Figure 7 Ascending Consumables Sort Figure 7 shows the results of an ascending sort on the Consumables column with a printer that needs a new ribbon listed first 40 TGNet Admin User s Guide Selecting A Printer Clicking on a printer shown in the upper panel brings up a display in the lower panel with additional information TE TGNet Admin
29. re Help Topics It is not necessary to enter the TallyGenicom website s URL into your browser Clicking on the TallyGenicom icon to the right of the Toolbar Icons will automati cally launch the default browser and open up the main page of the website E Tally Genicom 36 TGNet Admin User s Guide Non Menu Features Non Menu Features Right Mouse Click on Printer Refresh Printer Delete Printer The following options become available by right clicking on a printer displayed in the upper panel Refresh Printer Updates the cached information on the selected printer only Selective updating can only be done by right clicking Launch Web Browser Delete Printer Togale Printer State Deletes the selected printer from the Cache Launch Virtual Control Panel Reset Device Launch Web Browser Opens up the Web Panel for the selected printer This function can only be accessed with a right click This is dependent on the printer supporting it Toggle Printer State Supported by Tally T6200 series and TallyGenicom 6300 series printers Launch Virtual Control Panel Supported by Tally T6200 series TallyGenicom 6300 series and Genicom 5100 printers Reset Device Supported by Tally T6200 series and TallyGenicom 6300 series printers Refresh Printers In Cache There is a Toolbar Icon with no corresponding Menu Bar command Ej A 4 which refreshes the information on all of the printers in the Cache If there a
30. re a lot of printers listed in the Cache this process might take a bit a time so be patient Chapter 2 Features 37 38 TGNet Admin User s Guide Chapter 3 Using TGNet Admin ag 10 0 5 27 6306 Offline 100 10 0 5 27 J21J0 86599 A Monitoring Printers The upper panel in TGNet Admin provides the following information columns IP Address Device Model Status Consumables DNS Name and Serial Number Each column can be used to sort the display by clicking on the column title IP Address The IP Address column displays an icon plus the IP Address For printers that are well known to TGNet Admin an icon resembling the printer will be displayed Otherwise the generic icon will be shown 7 Device Model The Device Model column displays the Model Name for well known printers and Printer for any other generic printer Status The Status column attempts to display the current status of each printer See the Appendix for a list of status display messages Consumables The Consumables column attempts to display the current level of ribbon life in the case of TallyGenicom line printers Printers which have no means of sensing consumable life will most likely have a display of 0 DNS Name The DNS Name column will either display an IP Address or the DNS name of the printer if there is a DNS server which knows about the printer Serial Number The Serial Number column displays the serial numbe
31. rivilege level when closed Select Enable Administrator Privilege and enter the password in the box then click OK 18 TGNet Admin TallyGenicom Instead of clicking on the o ERRES Sep a Laat Preferences aa i you can also reach this wndow Security b ToNet Admin Security by clicking nte Op on TGHet Admin Passwords f TE menu at the top of the window ogo selecting Security and then clicking on TGNet Admin Passwords Chapter 1 Installing TGNet Admin amp Getting Started 9 Configuration Configuration e TGNet Admin TallyGenicom Once you have logged in as Administrator click on the Discov Printer Discovery Tools Options Help ery menu and then on Configuration This brings up the IP 7 wos 7 Address Range window Configuration b 18 Discovery Configuration IP Address Range Enabled Here is where the network administrator may specify a list of IP addresses which TGNet Admin will use to discover printers on the network Initially the list is empty Click on Add to enter a range of IP addresses A range of inclusive IP addresses the Start and Stop columns contain differ ent values or a single IP address the Start and Stop columns contain the same value may be entered 10 TGNet Admin User s Guide Configuration In the Add IP Address Range window one enters a single IP Address Range Use the tab key to move from fiel
32. roup already in some other group or not and click on the arrows pointing to the 7 right to move them into the Member of Selected Group list As groups are Ta created and printers are put into them they are removed from the Ungrouped Devices group The next time Ungrouped Devicesis selected the printers which have been placed in some other group will not be shown in the Available Printers to Group list unlike what happens when any other group is selected and the printers which have not yet been placed in any group will still be shown in the Member of Selected Group list Tu Group Management Para Dpipte Chapter 2 Features 17 Printer Menu Groups View Filter Printers FE TGNet Admin TallyGenicom Once you have your groups created you may change the Printer Discovery Tools Options Help upper panel view by clicking on the View Filter Printers a gt 7 A window will open showing the groups that have been Add Printer i l created Select the group to be viewed from the window Delete Printer 7 Ttar i and click on Apply View Filter De select Printer Cache b View Filter Printers Exit There is a Toolbar Icon for this function Now only the printers in the selected group will appear in the upper panel of the main TGNet Admin window Apply wiew Filter EH 4 Root Groups Ungrouped Devices All Discovered printers are still in the Cache however
33. scovery is performed found in the root folder of TGNet Admin e g C Program Files TallyGenicom TGNet Admin By default Discovery Logging is enabled and is only active when a Discovery is in progress It may be useful in tracking down Discovery issues Printer Configuration Logging By default Printer Configuration Logging is enabled and is only active when a Printer Configuration update is being done When an update is completed users need to check printer_config_log txt found in the root folder of TGNet Admin e g C Program Files TallyGenicomIGNet Admin to confirm the updating of each selected printer Te Preferences af System Discovery Printer Poling Fast Poling al TGNet Admin Logging v Discovery Logging 4 Printer Configuration Logging Restore Defaults OK cancel Chapter 2 Features 31 Options Menu gt Preferences Alerts Printers listed in the Cache which have the ability to send SNMP traps and are configured to do so can trigger an alert in TGNet Admin For example if a printer runs out of paper the printer can send an SNMP trap to TGNet Admin Refer to the Printer Operator Manual for setup instructions By default this feature is disabled TE Preferences Ox System Discovery Printer Polling Fast Polling Logging Alerts Disable Alert Listener Detaut SMMP Trap Port Number Defaut 162 li B2 SMMP Trap Community Marne Default public public
34. ss is When finished all Discovered printers will be listed in the Cache If printers are not found but should have been you may need to make adjustments to the Discovery Timeout and Retry parameters found in the Discovery tab of Preferences 20 TGNet Admin User s Guide Discovery Menu Configuration Configuration 18 TGNet Admin TallyGenicom This menu item provides you with a means of creating a list of IP Addresses for TGNet Admin to use in the Discovery process You may create as many ranges of IP Addresses as desired A range can consist of a single IP Address or many IP Addresses You also have the ability to enable or disable certain IP Ad dress ranges as desired Printer Discovery Tools Options Help Start Configuration b tg Discovery Configuration IP Address Range To add an IP address range click the ADD button To Edit an existing IP range select the range row and Enabled then click the EDIT button J Add IP Address Range Iof x In either case a similar dialog box appears in Start ae ee which you may add or edit an IP address range Stop 0 0 0 0 Subnet 255 255 255 0 To Remove an existing IP range first select the range row and then click the REMOVE button This choice removes the IP Range from the list and those printers in this range will no longer be included in a Discovery To limit discovery without removing a range click the Enabled box removing the check By d
35. ter Discovery Tools Options Help and Supervisor passwords are changed It is recommended Preferences TGNet Admin Security that these passwords be changed E when TGNet Admin is installed ToNet Admin Passwords Logout The application is shipped with the default passwords of super for Supervisor Privilege and admfor Administrator Privilege TE Set Security Passwords Old Password Hew Password Confirm Password Set Supervisor Password Set Administrator Password OK Cancel In order to set both Supervisor and Administrator passwords you will enter one click OK and come into the menu again to set the other one Logout 18 TGNet Admin TallyGenicom Logging out sets all security Printer Discovery Tools Options Help privileges to the lowest level User Privilege Preferences TGNet Admin Security TGHet Admin Passwords Logout of Current Security Level Toolbar Icon Re Chapter 2 Features 35 Help Menu gt Help Help Menu Help TE TGNet Admin TallyGenicom Clicking on this option opens up an H TML docu Printer Discovery Tools Options Help ment listing all of the functions of TGNet Admin It can be printed to a local printer or any printer on the network Help Toolbar Icon 12 l About About 4 TGNet Admin TallyGenicom Clicking on this option brings up the about Printer Discovery Tools Options Help window showing the version number of the soft wa
36. terface Configuration settings for a selected printer Select an eligible printer Load From Network will be grayed out if the printer is not eligible then click on Load From Network If the Network Interface password has been changed from the default a dialog box will come up asking for the NIC password This will have been set by the Network Administrator Once the password is accepted the Network Configuration Editor window will open Te TGNet PSIO Configuration TGHet PSICO TCPIP Obtain IP Address Configuration bey IF Address Subnet Mask Detauk Gateway Enable FTP Raws TCP Printing Port HTTP Fort SKIP 4uthentication Traps 4 uthorization Community Mane Metvvork Address HMetwrork Mask ACCESS Trap Destination Address Trap Destination Port Trap Community Marne Save and Reset Hetwrork Interface The Network Configura tion Editor displays the network parameters that are available for changing Once the changes have been made click Save and Reset Network Interface to send any changes made to the printer To abandon any changes made click Close The full range of network configuration parameters may be found by right clicking on the desired printer and launching a Web Browser If the IP address is changed here the printer will be displayed with a status of Unavailable You should delete the printer from the Cache then Add the printer with the new IP address
37. the error state of the printer tg TGNet Admin TallyGenicom Printer Discovery Tools Options Help IP Address Device Model Status Consumables DNS Name SerialNumber 9 10 0 2 94 6215 00 10 0 2 94 J21 JO86488 Tally Printer Corp T6215 IP Address 10 0 2 94 DNS Name 10 0 2 94 Serial Number J21J086488 Asset Number 0000000000000000 MAC Address 00 03 6E 21 4B 37 Online State Idle Printer Name TGNet PSIO Memory Size 192KB Location Engineering Lab Contact Printer Software Version PSI 215 3 04 Network Software Version 80 412 654 18 GNet Admin c 2004 TallyGenicom Figure 6 Lower panel printer details showing Paper Out Chapter 2 Features 33 Options Menu Security Printer Discovery Tools Options Help Security TGNet Admin Security 18 TGNet Admin TallyGenicom Asimple password based i security system has been implemented in TGNet AUG LEH SE Admin There are three levels of security Administrator ToNet Admin Passwords Supervisor and User The Logout Administrator and Supervisor levels require a password TGNet Admin is shipped with the default passwords of superfor Supervisor Privi lege and admfor Administrator Privilege It is recommended that these passwords be changed when TGNet Admin 1s installed Features requiring Administrator Privilege e Launching a Discovery e Inputting IP Address Range list used in Discovery e Updating Printer Fir
38. to leave this feature on the default setting Refresh Rate of 30 seconds Te Preferences A la E4 System Discovery Printer Folling Fast Polling Logging Alerts A In cases where there are a large number of printers in the Cache you Disable may Disable this feature as 1t would Custom have limited value Refresh Rate in ms Default 30000 20000 You may select a Custom Refresh Rate based on the number of print ers in the Cache The smaller the Refresh Rate the more network traffic TGNet Admin will generate Timeout in me Default 107 li Retries from 1 to 99 Default 3 3 Restore Defaults OK Cancel Chapter 2 Features 29 Options Menu Preferences Fast Polling This feature is currently not supported te Preferences he 30 TGNet Admin User s Guide Options Menu gt Preferences Logging TGNet Admin can create three kinds of logs saved as text files You may enable or disable each one individually here TGNet Admin Logging General information warnings and errors are saved in a log called tgnetadm txt found in the root folder of TGNet Admin e g C Program Files TallyGenicomIGNet Admin This file may be useful for tracking problems with TGNet Admin By default TGNet Admin Logging is turned off as it has a direct effect on the performance of the application Discovery Logging The log is called discovery_log txt and is created each time a Printer Di
39. u Add Printer Tz TGNet Admin TallyGenicom Printer Discovery Tools Options Help Add Printer ha Delete Printer De select Printer Groups d Cache p Exit Delete Printer 18 TGNet Admin TallyGenicom Printer Discovery Tools Options Help Add Printer Delete Printer De select Printer as Groups Cache Exit De Select Printer Te TGNet Admin TallyGenicom Printer Discovery Tools Options Help Add Printer Delete Printer De select Printer k Groups Cache b Exit TE TGNet Admin TallyGenicom Printer Discovery Tools Options Help This menu item adds a single printer to the Cache You may use either an IP address or the Domain Name of a printer These are obtained from your Network Administrator TE Add Printer Ox OR C OK Cancel Domain A Toolbar Icon is available for this function ap This menu item deletes a single printer from the Cache One of the printers shown in the upper panel must first be selected in order to delete it If you have not highlighted a printer a warning message will appear Once you have selected a printer by highlighting the printer row you wish to delete a window will appear in which you will be given a chance to change your mind and cancel If you choose OK the printer will be deleted from the Cache A Toolbar Icon is available for this function E TGNet Admin periodically refreshes the information displayed in
40. uide typi cally have more meaningful Status information than those which are classified as Generic Unavailable is displayed when the printer has become unreachable on the network T6200 6300 Series Printers Idle Online waiting for print jobs Printing Online busy with a print job Offline Offline either due to operator action or a fault condition Ribbon Low Printer ribbon is getting low on ink Paper Out Printer cannot print due to a paper out condition Ribbon Out Printer ribbon has reached end of life Platen Open Printer cannot print because the platen is open Paper Motion Fault Printer cannot print due to a paper jam Service Required Printer cannot print service is required 5100 Series Printers Idle Online waiting for a print job Printing Online busy with a print job Offline Offline but the status is otherwise indeterminate 46 TGNet Admin User s Guide Printer Status Generic Printers There is no guarantee that Generic printers support any of the 3 SNMP Objects which TGNet Admin looks at to determine a printer s Status In any case TGNet Admin makes a best effort to retrieve the information contained in hrDeviceStatus hrPrinterStatus and hrPrinterDetectedErrorState What is dis played is based on the definition of these three objects as defined in RFC 1514 Below is a recap of the pertinent information in the RFC Please refer to RFC 1514 for a more detailed description hrDeviceStatus unknown running
41. w has been populated with the IP addresses of the printers in your network the information is stored and will still be there when TGNet Admin 1s closed and relaunched Click OK when you re through here You are now ready to let TGNet Admin search the network for printers by begin ning the Discovery gt Start 12 TGNet Admin User s Guide Printer Discovery Start Printer Discovery After the Network Administrator has configured TGNet Admin with the IP ad dresses of the network printers the next step is to have TGNet Admin query those IP addresses and obtain a list of printers to be managed only printers will be listed not other devices whose IP addresses might happen to lie within the specified ranges This is called Printer Discovery and it is accessed three different ways 1 from the Discovery menu click Start or 2 type Alt d and click on Start or 3 click on the Start Printer Discovery icon q Once Start Printer Discovery has been launched this progress box will appear If a large number of IP addresses have been configured for Discovery then please be patient while TGNet Admin discovers printers in the list Te Discovery In Progress Searching for a printer at 10 0 0 70 BE When Discovery is complete a list of Discovered printers will appear in the upper panel each with its IP Address Device Model name Status Consumables status DNS Name and Serial Number
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