Service Manual XC Series
Contents
1. 1 I I I Controller l I I IC1 127 Magnetic Clutch Iz Po a j O 39 LCD Display i 102 Stepper Motor E Ribbon Saver VS o Display I l 5 104 Ifo zi 110 Saver Sensor l i o l o o l 4 CON2 ne 103 6 PCB Control Panel 9 CONO03 CON3 4 5 38 28 PCB USB Hub 37 8 5 23 CON1 i z Z Peripheral Port o o 42 PCB Navi Button 47 23 x 69 Upper Printhead E 46 8 8 PCMCIA 5 o CONO2 CONO5 8 3 48 Upper Switch Printhead nc 6 o o 129 E 20 8 121 Upper Ribbon Sensor z z o 8 o 9 o o 73 x i E 2 79 Label Sensor 6 6 24 PCB Splitter n c CompactFlash o o o o i 129 19 5 121 Lower Ribbon Sensor 6 z 6 z o 8 o 9 o o 25 CPU X2 3 z 21 S 48 Lower Switch Printhead 8 Ethernet o o o 5 CONO06 CONO03 z 47 USB Master 2x 69 Lower Printhead UsE si lave 46 8 27 8 p S Serial2. gt Open and close the printhead lock after each step of the adjustment 1 Check the alignment of the printhead by printing test labels with horizontal lines the lines must be parallel to the front edge of the labels 2 If the printhead is not aligned properly loosen the screw 3 about one quarter turn 3 Use the screws 2 to align at XC4 the lines on the printhead with the tips of the grooves 1 at XC6 the front edges of the slides 4 to the front edge of the printhead mounting bracket 5 Screw 2a effects the inner half of the printhead and screw 2b the outer half Turning clockwise moves the printhead at XC4 forward at XC6 backward 4 Create print samples with the test function Test grid gt Configuration Manual or a similar print pattern 5 If the horizontal lines in the test grid are not parallel with the label edges adjust the parallelism with the screws 2 6 Set the best possible image quality by maintaining parallelism via turning the screws 2a and 2b in an alter nating fashion Differences in the density between the two sides are still permissible 7 Tighten the screws 3 8 When the parallelism of the printhead is set continue with the adjustment of the printhead pressure gt 5 2 3 on page 24 5 2 9 Adjustments Adjusting the Printhead Pressure The printhead pressure can be changed with the screws 1a and 1b at the inside and outside of the printhead Increasing the head contact
3. 8 Turn axle 2 in such a way that there is a minimum gap between flange 3b and the other edge of the sensor housing gt Fig 29 9 Check the distance between ball bearing 6 and eccentric 5 with the caliber 0 1 mm 7 gt Fig 30 10 Install the rear cover Fig 30 Checking distance eccentric ball bearing 6 6 Troubleshooting and Error Treatment Failure of Device Functions Functional error Possible remedy Medium is not transported No print image with medium transport Check electrical connections between CPU and stepper motor media transport Check drive mechanism Replace the CPU Replace the stepper motor media transport Check plug connections at the printhead Examine printhead cable for damage and replace if necessary at the lower printhead Check the ribbon saver adjustment Replace the printhead Replace the CPU Display and navigator pad are not functioning Check whether LED1 green is illuminating on the CPU gt Fig 32 on page 34 LED71 is not illuminating The power supply unit or CPU is defective Replace CPU or Power supply unit LED1 flashes Firmware update unsuccessful Reload the firmware gt gt Configuration Manual Check cable connection between CPU and control panel Check whether the correct voltages are active at the 3 3 V and 5 V measurement points on the CPU gt Fig 33 on page 35 No voltage at either measure
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5. d nana id rinm ann a nae ard grain 8 Replacing the oia reor reap raro Eater PRSE PvE eq 8 Replacing the Printhead XC4 erexerunt ia deck anaiari nk Ra reed eben 8 Replacing the Printhead XGO 5 m b a Eee Ue Ea eec ERE Da eee xD ede 10 Replacing the Print sollers irit tete enero DE 12 Replacing the Slipping Cl tclhies 13 Replacing the Brake Block on the Roll Retainer sss eene 15 Replacing the Label Sensor conecte Ee ira e an dro As 16 Iseplacing the CPU 2 reeds sac tre iere er chro fbi etit tte 17 Replacing the Power Supply nil 2 pe paeek ya Erase dra inen 18 FID ENSA ENNEN Ea 19 Measuring and Adjusting the Winding 19 Measuring the Winding TORQUES 19 Adjusting the Slipping Clutches 21 Adjusting the Printing MechallsSmi iei iioii desta ce vesc Ee A E aa Ee SOR cob HER EE Ros 22 Preparing the Printer for Adjustment enceinte etre tenete atten tee aea EE ITE EEE 22 Adjusting the Printhead POSItIOn aceite nitet ennt 23 Adjusting the Printhead Pressu
6. in such a way that the pins 6 are secured in the corre sponding holes in the printhead mounting bracket 8 3 Lightly keep printhead mounting bracket 8 on the print roller with one finger and check for correct positioning of the printhead in the mounting bracket 8 4 Screw in screw 7 and tighten it 5 Reload labels and transfer ribbon 4 Replacing Assembly Units 4 1 2 Replacing the Printhead XC6 Printhead Plug connection Plug connection Threaded hole Printing line Fig 5 Structure of the printhead XC6 H Attention The printhead can be damaged by static electricity discharges and impacts gt Ground your body e g by wearing a grounded wristband gt Do not touch contacts on the plug connections 2 3 gt Do not touch printing line 5 with hard objects or your hands Notice e The printhead replacement will be described for the upper printhead The procedure applies for the lower printhead in the same manner but the print roller must be removed additionally Fig 6 Replacing the upper printhead XC6 Removing the printhead 1 Lift the printhead 2 Remove labels and transfer ribbon from the printer Lightly keep printhead mounting bracket 7 on the print roller with one finger and loosen screws 6 Swivel printhead mounting bracket 7 upward Remove printhead from the printhead mounting bracket 7 if necessary ak Replacing Assembly
7. o o 100 240V 29 Power Input Module 30 Power Supply 8 5 I nc o 97 Stepper Motor Media Transport Q o CON18 n c NR Position in the Spare Parts List Fig 31 Block diagram Layout Diagram CPU CON 2 5 T B1 ERE 5 ice m IN 8 Of Bie CB 108 N g all 8 eu hi 253 pi cae FS H 465 I p toa g E N 8 C17 RU 9 84 e a 060 O G I t H b32 qq qa 059 Q z T ux a 0 OM sssgees cus R114 l 1 al kaki CE pgg R119 T l REB R87 9 E o R18R13 R147 m cza Rel lio cet 2 mM E o s CD ge 070 z 8 5 mx c5 TE 5 21033 m n oe LI i5 zl 0149 R n D A No m PP Ici
8. pressure leads to an improvement of the print image density on the corresponding side and to a shifting of the ribbon feed path in the corresponding direction Fig 22 Adjusting the printhead pressure 1 Turn the adjustment screws 1 counterclockwise until turning becomes perceptibly easy 2 The heat level is to be reduced in the printer configuration until the print image is only barely recognizable Under these conditions inaccuracies become clearly visible during adjustment 3 Create print samples with the test function Test grid gt Configuration Manual or a similar print pattern 4 Adjust the adjustment screw 1a or 1b clockwise in small increments on the side with the weaker print image until the print image is even across the entire width It may happen that you must turn the adjustment screws in an alternating fashion resulting in a print image which is too light overall 5 When the print image is set evenly continue with setting of the transfer ribbon feed path gt 5 2 4 on page 25 5 2 4 5 2 5 Adjustments Adjusting the Transfer Ribbon Feed Path You can adjust the transfer ribbon feed path by changing the head contact pressure and adjusting the transfer ribbon deflection 2 Increasing the head contact pressure with the screws 3a and 3b shifts the ribbon feed path in the corresponding direction The skew of the transfer ribbon deflection is used to suppress wrinkles in the transfer ribbon feed path Wrin
9. printhead is bent downward slightly in the center It is possible that a slight lightening at the edge areas of the print image could occur here 6 If bowing is not necessary turn the screw 4 clockwise until the screw is just barely clamping 7 When the transfer ribbon feed path is set continue with the final test Final Test gt Reset the Heat level to 0 in the printer configuration gt Configuration Manual gt Recheck the setting with the test function Test grid gt Configuration Manual or a similar print pattern When using standard cab media the test printout must show lines with sharp contours and black areas without any parts missing Adjustments Adjusting the Label Feed Path You can adjust the label feed path by skewing the roller below the lower print unit If a clear lateral drift of the labels occurs the label feed path can be adjusted by turning the eccentric 2 1 2 3a4 1 2 4 3b Fig 24 Adjusting the label feed path Check the label feed path The labels should be fed along the inner guides without bending and damaging e Ifthe material drifts sideward adjust the eccentric 1 Loosen screw 4 Turn the eccentric 2 with an Allen key in small steps on the axle 1 The hexagonal notch 3 can be used as pointer Position 3a maximum outward displacemen
10. screws 3 by tightening the screws in order i e a b then c 3 Connect the cable 1 to the label sensor 2 4 Pull the label sensor 2 via the tab 5 as far as possible toward the front cover side This prevents the cable 1 from being pinched when installing the rear cover 5 Install the rear cover 6 Adjust the label sensor gt Configuration Manual 4 Replacing Assembly Units 4 6 Replacing the CPU Danger Risk of death via electric shock gt Before opening the rear cover disconnect the device from the mains supply and wait at lease one minute until the power supply unit has discharged 3 3 Removing the CPU 1 If possible save the printer configuration to a Compact Flash card gt Configuration Manual Unplug the printer from the electrical outlet Detach all interface cables from the back of the printer Remove all memory cards from the slots Remove the rear cover gt 2 2 auf Seite 6 Unplug all side plug connections from the CPU 1 Remove the four fixing screws 2 from the CPU Remove the CPU Installing the CPU 1 Place CPU 1 onto the retainers 3 Secure the PCB with four screws 2 Insert all plug connections on the PCB Install the rear cover Restore all interface connections on the back of the printer Connect the power cable at the rear of the printer Update the firmware if necessary Adjust the label sensor gt Configuration Manual L
11. the Rear Cover Fig 1 Removing and Installing the Rear Cover Removing rear cover 1 2 3 4 Open front cover 1 Loosen screws 2 Close front cover Lift and remove the rear cover 3 Installing rear cover 5 6 Close front cover Apply the rear cover to the frame 6 and push it downward The flaps 4 at the inside of the rear cover must grasp into the slots 5 of the frame Open front cover 8 Tighten the screws 2 3 2 Cleaning Cleaning by the Operator The following cleaning work is described in the Operator s Manual cleaning the device cleaning the printhead cleaning the print roller Cleaning the Label Sensor Fig 2 Cleaning the label sensor Danger Risk of death via electric shock gt Before opening the rear cover disconnect the device from the mains supply and wait at lease one minute until the power supply unit has discharged 1 Remove the material from the printer 2 Remove the rear cover 3 Slide the label sensor assembly via the tab 5 toward the rear cover until it stops 4 Unplug the cable 1 from the connector of the label sensor 2 5 Press the latch 3 and slowly pull label sensor outward via the tab 5 That way at XC6 a distance plate 3 is pushed out of label sensor guide 6 Clean label sensor and sensor units 4 with brush or cotton swab soaked in pure alcohol 7 Push label sensor bac
12. the chassis so that the distance caliber 4 will clamp easily and tighten screw 3 Remove the distance caliber 0 1 mm Check the winding torque on the ribbon supply hub and adjust it if it s necessary Install the rear cover o n Oo m0 NM gt 5 Adjustments 5 7 Adjusting the Ribbon Saver Mechanics The lower print unit is equipped with a ribbon saver The saver automatic reduced the consumption of color ribbon because in case of the saver mode the movement will interrupted by lifting the printhead This is operated by a eccentric which is controlled by a light sensor A failure in adjustment is possible if the transport of the ribbon is stopped generally or it will make all movements like the label material Danger Risk of death via electric shock gt Before opening the rear cover disconnect the device from the mains supply and wait at lease one minute until the power supply unit has discharged Fig 28 Eccentric in saver mode Fig 29 Eccentric in print mode Unplug the printer from the electrical outlet Remove the rear cover gt 2 2 on page 6 Lock the printhead Loosen the screws 1 at the clock wheel Turn axle 2 in such a way that the eccentrics 5 lift the printhead via the ball bearings 6 at most gt Fig 28 oar WN 6 6 Adjust a minimum gap between flange 3a and the edge of the sensor housing 4 by turning the clock wheel gt 5 Fig 28 7 7 Tighten screw 1
13. Service Manual cab Service Manual for the following products Family Type XC XC4 300 XC6 300 Edition 11 2011 Part No 9009285 Copyright This documentation as well as translation hereof are property of cab Produkttechnik GmbH amp Co KG The replication conversion duplication or divulgement of the whole manual or parts of it for other intentions than its original intended purpose demand the previous written authorization by cab Editor Regarding questions or comments please contact cab Produkt technik GmbH amp Co KG Topicality Due to the constant further development of our products discrep ancies between documentation and product can occur Please check www cab de for the latest update Terms and conditions Deliveries and performances are effected under the General conditions of sale of cab Germany cab Produkttechnik GmbH amp Co KG Postfach 1904 D 76007 Karlsruhe Wilhelm Schickard Str 14 D 76131 Karlsruhe Telefon 49 721 6626 0 Telefax 49 721 6626 249 www cab de info cab de France cab technologies s a r l F 67350 Niedermodern T l phone 33 388 722 501 www cab de info cab technologies fr Espana cab Espa a S L E 08304 Montar Barcelona Tel fono 34 937 414 605 www cab de info cabsl com Representatives in other countries on request USA cab Technology Inc Tyngsboro MA 01879 Phone 1 978 649 0293 www cabtechn com info ca
14. U Replace the CPU Voltage error Voltage of the battery on the CPU is too low Replace the CPU Motor voltage is too low Check motor voltage at the measurement point V gt Fig 33 on page 35 Voltage too low Replace the power supply unit Voltage is correct Replace the CPU 24 V 24 V too low Check voltage at measurement point 24V gt Fig 33 on page 35 Voltage too low Replace the power supply unit Voltage is correct Replace the CPU 24 V ext 24 V at peripheral connection too low Disconnect peripheral device Fault still exists Replace the CPU Fault remedied Repair or replace peripheral device Table 5 Hardware faults Block Diagram 105 PCB Ribbon Saver
15. Units 6 For replacing the lower printhead remove the lower print roller gt 4 2 on page 12 and guide the printhead downward between the print units 8 9 7 Loosen both plug connections 2 3 on the printhead Fig 7 Replacing the lower printhead XC6 Installing the printhead 1 Attach plug connections 2 3 2 For mounting the lower printhead and push up the printhead between the print units 8 9 to the lower printhead carriage and re mount the lower print roller 3 Swing the adjustment elements 11 sidewards to uncover the slots 10 in the printhead carriage 4 Putin the printhead into the printhead carriage and swing down the printhead assembly by hand and hold it 5 Position the printhead in such a way that the threaded holes 4 of the printhead are centered into the slots 10 of the printhead carriage 7 6 Swing back the adjustment elements 11 to the home position 7 Insert and tighten the screws 6 8 Reload labels and transfer ribbon 10 4 11 6 7 Fig 8 Mounting the printhead XC6 4 Replacing Assembly Units 4 2 Replacing the Print Roller 4 5 6c 6b 6a 7c 7b 78 Fig 9 Replacing the print rollers Unlock the levers 10 11 and lift the printheads Loosen the screws 6 7 and remove the plates 5 9 Remove the print rollers 2 3 BONS Slide new rollers 2 3 onto their shafts 1 and turn
16. btechn com South Afrika cab Technology Pty Ltd 2125 Randburg Phone 27 11 886 3580 www cab de info cabtechn co za Asia 5 3 4 3 3d Et FHS I AR 5 cab Technology Co Ltd SMS ILM fo fF P ESS 700 H 9F 8 Junghe 23552 Taipei Taiwan mss Phone 886 2 8227 3966 t wWww cabasia net aur cabasia cab de China 4 ECCE 8 PF ARCAM cab Shanghai Trading Co Ltd Lap 1 2299 511060 i Phone 86 21 6236 3161 i cabasia cab de Table of Contents ha ek LX a 4 1 4 1 1 4 1 2 4 2 4 3 4 4 4 5 4 6 4 7 5 1 5 1 1 5 1 2 5 2 5 2 1 5 2 2 5 2 3 5 2 4 5 2 5 5 3 5 4 5 5 5 6 5 7 6 1 6 2 Important Information 4 4 General Safety Instructions canteen cee redimat Hle dade naaa Aai aae aa aaa 4 Protective Mien 5 handling cide cheats 5 Procedure in Case Of euet iet ue to 5 PHO 6 MOMS E 6 Removing and Installing the Rear Cover sse enne erret 6 i i 7 Cleaning by the Op 6 7 CGl a ing the E lor ESI Io REL ERTAS 7 Replacing Assembly Units 1 ceci ccuee retener rnnt nnt rain
17. djustment Load labels and transfer ribbon which extend across the entire printing width In the printer configuration set the Heat level parameter to 5 and the Print speed parameter to 100 mm s Move the transfer ribbon deflection to the central position 2 with the screw 3 B QIN S Loosen screws 4 and position the plungers 5 in such a way that the adjustment screws are accessible through the holes 1 of the square axis 5 Loosen the screw 6 for the printhead bowing with an Allen key 1 5 mm and turn it counterclockwise until turning becomes perceptibly easier This should occur after a maximum of a half a rotation 6 Continue with the adjustment of the printhead position 5 2 2 on page 23 5 Adjustments 5 2 2 Adjusting the Printhead Position In order to achieve the best possible print image the following printhead settings are necessary Align the heating line with the highest point of the print roller Density of the print image is the greatest at this point Set the parallelism of horizontal lines with the edge of the label H Attention The printhead assembly can be damaged Attempting to adjust the printhead when the fixing screws 3 are tight can lead to defects at the printhead assembly gt Always loosen the fixing screws 3 before adjusting the printhead lan 1a 28 3 2b 1b 2a 3 5 3 2b Fig 21 Adjusting the printhead position left side XC4 right side XC6 Notice
18. e Information in the display 1 2 General Safety Instructions This service manual is intended for use by qualified service and maintenance personnel For more operation and configuration information refer to the user or configuration manual Follow the general safety rules below Keep the area around the device clean at all times e Work with safety in mind e Parts of device that are removed during the maintenance work must be put in a safe place Avoid risks of tripping over 1 1 3 1 4 1 5 Important Information Protective Devices Warning There is a risk of injury if protective devices are missing or defective gt Replace all protective devices covers safety notices grounding cables etc after maintenance work has been completed Replace parts that have become defective or unusable Wear protective goggles for Knocking pins or similar parts in or out with a hammer Using spring hooks Inserting or removing springs retaining rings or grip rings Using solvents cleansers or other chemicals Handling Electricity The following work may only be done by trained and qualified electricians Work on electrical components Work on an open device still connected to the mains supply General precautions before starting maintenance work Find out where the emergency and power switches are so that they can be quickly thrown in an emergency Disconnect the current supply before carryi
19. e backside of the brake block and spring 5 will be pressed against the flap 3 of the brake lever Secure the snap ring 6 Re mount the roll retainer 4 Replacing Assembly Units 4 5 Replacing the Label Sensor Notice Soiling of the label sensor can also cause malfunctions gt Before replacing the label sensor check whether it is soiled and clean it if necessary gt 3 2 on page 7 Danger Risk of death via electric shock gt Before opening the rear cover disconnect the device from the mains supply and wait at lease one minute until the power supply unit has discharged 1 2 A ze 3c 3b 3a 4 2 5 6 Fig 14 Replacing the label sensor Removing the label sensor Remove media from the printer Remove the rear cover gt 2 2 on page 6 Slide the label sensor assembly onto the tab 5 toward the rear cover until it stops Unplug the cable 1 from the plug on the rear end of the label sensor 2 Unscrew the screws 3 and remove the side plate 4 Pull out the label sensor 2 via the tab 5 toward the cover side At XC6 that way the distance plate 6 is pushed out of label sensor guide oof ON Installing the label sensor 1 Insert the label sensor 2 into the guide from the front cover side and slide it toward the rear cover until it stops At XC6 push the distance plate 6 into the guide of the label sensor 2 Remount the side plate 4 with the
20. er Fig 19 Adjusting the winding torques 5 2 5 2 1 Adjustments Adjusting the Printing Mechanism Major adjustment of the printing mechanism beyond format based settings is only required if the printhead assembly has been removed or parts in this area have been replaced Excluded from this is the replacement of the printhead after which readjustment is generally not required The following print quality imperfections may indicate maladjustment of the printing mechanism Print image too light Print image is spotty Print image lighter on one side Horizontal lines not parallel to the horizontal label edges Clear lateral drift of the transfer ribbon Notice Print image errors can also arise from wrinkling of the transfer ribbon This is why you should check the transfer ribbon feed path and the head locking system for correct adjustment before making adjustments to the printing mechanism Operator s Manual The adjustment of both print unit can be carried out in the same manner and comprises the following procedures in the order specified 1 Prepare the label printer for adjustment gt 5 2 1 on page 22 Adjust the position of the printhead gt 5 2 2 on page 23 Adjust the printhead pressure 5 2 3 on page 24 Adjust the transfer ribbon feed path gt 5 2 4 on page 25 Perform a final test gt 5 2 5 on page 25 oc RON Preparing the Printer for Adjustment 1 Fig 20 Preparing the printer for a
21. g 32 Layout diagram CPU components side 8 Layout Diagram CPU e n L E UppA spam UccA RSTI E CAL m Ribbon e 8 9 Seethrul Reflex csom u E Seethru2 m Ao a RXD1 oc M FP5 33 MHz m IRG4 M 55 TXD4 UccB m Y P ee 5 unm o em EX c Ww Y amp CON20 m CLK6 9 o m RD IRG H 5 9 m 5 80 9 25 MHz e o 9 nip HE LL 9 TD 1 25 8 o z 2 e eo e e B z Vusb4 ers mEOC MOSIM 9 Uusb3 SPICSO M MISO 8 9 RGOOD 9 e 52 CTSO e mio FUMOT e 5 e e e e e MOT1B 5 a T NS St Fig 33 Layout diagram CPU soldering side with measuring points Index Accidents aoi 5 B reee 27 Block diagram ss 33 Brake block roll retainer 15 Cleaning eire reete 7 CPU replacement 17 D Distance caliber 0 1 mm 29 E El amp cttCity 5 5 Error treatment 31 32 F Failure of device functions 31 H Hardware fault susse 32 Head switch 28 Heat 6 25 L Label feed path 26 Label sensor cleaning 7 replacing 16 Lay
22. k via tab 5 8 XC6 only Press the latch 6 and push the distance plate 3 into the guide of the label sensor 9 Connect the cable 1 to the label sensor 2 10 Pull the label sensor 2 via the tab 5 as far as possible toward the front cover side This prevents the cable 1 from being pinched when installing the rear cover 11 Install the rear cover 4 1 Replacing the Printhead 4 1 4 Replacing the Printhead XC4 The printhead of the label printer can be replaced without the need for fine adjustment The printhead must be replaced if worn Printhead Plug connection Plug connection Screw Printing line Pins OORUN Fig 3 Structure of the printhead XC4 s 6 1 2 6 3 Fig 4 Replacing the printhead XC4 Replacing Assembly Units Notice The printhead replacement will be described for the upper printhead The procedure applies for the lower printhead in the same manner Removing the printhead Lift the printhead Remove labels and transfer ribbon from the printer Lightly keep printhead mounting bracket 8 on the print roller with one finger and loosen screw 7 Swivel printhead mounting bracket 8 upward Remove printhead 1 from the printhead mounting bracket 9 if necessary Loosen both plug connections 2 3 on the printhead m Installing the printhead 1 Attach plug connections 2 3 2 Position printhead in printhead mounting bracket 8
23. kles which cannot be remedied with the skew of the transfer ribbon deflection can be suppressed by bowing the printhead Attention The printhead assembly can be damaged when bowing the printhead Turning the adjustment screw 4 too hard can cause damage to the printhead assembly gt As soon as you perceive clear resistance when turning the adjustment screw 4 you may only continue turning the screw in very small increments but no more than one eighth of a turn gt Only turn the adjustment screw 4 as far as is absolutely necessary 12 3a 4 2v o 45 D A 2v o Fig 23 Adjusting the transfer ribbon feed path 1 Check the transfer ribbon feed path The wound up ribbon should be the same distance from the disk of the winder as the supply roll is from the disk of the supply hub 2 If the ribbon runs inward or outward turn the corresponding screw 3a or 3b clockwise in small increments Wait until the ribbon feed path has stabilized after each step of the adjustment 3 Check the ribbon feed path for wrinkles 4 f wrinkles arise on the inside turn the screw 1 counterclockwise If wrinkles arise on the outside turn the screw 1 clockwise 5 If the wrinkles cannot be remedied e g wrinkles in the center turn the adjustment screw 4 clockwise with extreme care using an Allen key 1 5 mm and observe the ribbon feed path When the adjustment screw 4 is tightened the
24. ling force F Ribbon take up hub against the winding direction 7 5 10 5 Nem 2 5 3 5N Ribbon supply hub any 3 6 4 5 Ncm 1 2 1 5 N Table 1 Winding torques at the transfer ribbon hubs e Fig 18 Measuring the winding torque at the transfer ribbon take up hub left and supply hub right Danger Risk of death via electric shock gt Before opening the rear cover disconnect the device from the mains supply and wait at lease one ocuoocm tommcz 10 11 minute until the power supply unit has discharged Unplug the printer from the electrical outlet Remove the rear cover gt 2 2 on page 6 Remove the transfer ribbon from the printer Attach the test collar 3 to the winder 4 Turn the knurled nut 2 counterclockwise to clamp the test collar Wind the cord attached to the test collar around the test collar several times Secure spring scale 10 N 1 at the end of the cord Move the spring scale upward vertically until the winder begins turning If the drive belt at the rewinder is also moving hold it in place during the measurement Otherwise the measurement is not accurate Allow the cord to unwind from the test collar a
25. mains supply and wait at lease one minute until the power supply unit has discharged Fig 26 Adjusting the head switches Notices e Every print unit has its own head switch The error message can be caused by both of the switches gt When the error message occurs wrongly check both switches Unplug the printer from the electrical outlet Remove the rear cover gt 2 2 on page 6 Lock printheads Slightly loosen screws 1 of the head switch 2 Move the head switch housing and switching lever 3 to a parallel position Screw down the head switch in this position Check whether the Head open message is still shown in the display If this is the case replace the switch with cable 8 Install the rear cover NO O WN gt 5 6 Adjusting the Magnetic Clutch A misaligned magnetic clutch can cause a very high and not adjustable torque at the ribbon supply hub of the lower print unit The distance between chassis of the magnetic clutch 2 and the armature disk 1 must be 0 1 mm Fig 27 Adjusting the magnetic clutch Unplug the printer from the electrical outlet Remove the rear cover gt 2 2 on page 6 Loosen screw 3 Pull armature disk 1 in direction to the slipping clutch Insert the distance caliber 0 1 mm 4 between armature disk 1 and chassis of magnetic clutch 2 Slide armature disk 1 against
26. ment point The power supply unit may be defective Replace the power supply unit No voltage at one measurement point The CPU may be defective Replace the CPU Replace LCD Display Replace PCB Navi Button The display is not functioning but the navigator pad is functioning Replace LCD Display The navigator pad is not functioning but the display is functioning Check the cable connection between LCD Display and PCB Navi Button and replace if necessary Replace PCB Navi Button Replace LCD Display Communication via an interface is not functioning Check whether the interface configurations of the printer and computer match For an Ethernet connection check the validity of the IP address and the subnet mask Check the interface cable and replace it if necessary If all functionality of the interface has been lost replace the CPU A peripheral device is not functioning Check whether the peripheral device is activated via programming Check the USB cable of the peripheral device and replace it if necessary Check the peripheral device Replace the CPU Table 2 Failure of device functions ME 6 6 2 Hardware Faults Troubleshooting and Error Treatment Error message Cause Fault recovery ADC malfunction Fault on the CPU Replace the CPU FPGA malfunction Fault on the CPU Replace the CPU Invalid setup Fault on the CP
27. ng out the following work Installing or removing power units Working in the immediate vicinity of open power supply components Mechanical check of power supply components Modifying circuits in the device e Test the zero potential of the device parts e Check the working area for possible sources of danger such as wet floors defective extension cables defective protective conductor connections Additional precautions in the case of exposed voltages e Ask a second person to remain near the working site This person must know where the emergency and power Switches are and how to switch the current off if danger arises Procedure in Case of Accidents e Act calmly and with great care Avoid danger to yourself e Switch off power Request medical assistance Give first aid if necessary EN 2 1 2 2 Preparation Tools gt Do not use any worn of damaged tools Only use tools and testing devices that are suitable for the task at hand cab special tools Test collar for transfer ribbon winder cab item number 5534199 Distance caliber 0 1 mm cab item number 5961064 Standard tools Torx screwdriver TX 20 Hexagon electronic screwdriver 1 5 mm Hexagon key 2 5 mm 200 mm shaft included in delivery Phillips head screwdriver size 1 Precision circlip pliers AO Precision circlip pliers A1 Cylindrical dynamometer spring scale O 10 N Digital multimeter Removing and Installing
28. oad the printer configuration from the memory card if possible Otherwise set the printer configuration via the control panel gt Configuration Manual of ON O i Le EE cR oonu29o O Control panel Peripheral port Sensors Printhead signals Printhead power supply Power supply unit 0 Stepper motor weu nuum pin 44 im ii B Lg nd LIT Be IE 1 T FAR AA 1 10 mr ii LU O Fig 16 Used connectors on the CPU 18 4 7 N Replacing Assembly Units Replacing the Power Supply Unit Danger Risk of death via electric shock gt Before opening the rear cover disconnect the device from the mains supply and wait at lease one minute until the power supply unit has discharged Removing the power supply unit Ako Unplug the printer from the electrical outlet o Remove the CPU gt 4 6 on page 17 1 5 a Unplug the cables 5 6 Remove two screws 3 on the back of the printer Remove two screws 4 Remove the power supply unit PaARONS Installing the
29. out diagram CPU 34 M Magnetic clutch 29 30 P 18 Printhead position 23 Printhead pressure 24 Printhead replacement 8 10 Printing mechanism 22 Printiroller 12 Protective devices ce 5 Pullinig force e 19 R Rear COVED nei a 6 Ribbon feed path 25 Ribbon saver mechanics 30 S Safety instructions 4 Sensor ribbon saver 30 Slipping clutch adjusting tines 21 replacing 19 Las 29 TOONS 6 WwW Winding torque adjusting 21 19
30. ping clutches on the rewinders Q 1 Fig 11 Slipping clutch on the rewinder Slide coupling 2 onto the winder axis 4 Align grooves in the coupling disks 3 with the guides in the collar of the belt wheel 5 Slide coupling further until it stops Secure the snap ring 1 Adjust the coupling gt 5 1 2 on page 21 Install the rear cover oa f ON gt Installing the brakes on the transfer ribbon supply hubs Po S Fig 12 Brakes on the upper left side and lower right side ribbon supply hubs Check the correct positioning of spring 6 and pin 4 on the winder axis 5 Slide the brake 2 onto the winder axis 5 in such a way that it fits on the hexagonal profile of the pin 4 Ensure that the lever 3 grasps between the two ends of the spring 6 Secure the snap ring 1 Adjust the brake gt 5 1 2 on page 21 Install the rear cover o ON 4 Replacing Assembly Units 4 4 Replacing the Brake Block on the Roll Retainer Fig 13 Brake on the roll retainer 1 2 3 4 5 6 N Turn knob 7 clockwise to release the roll retainer and remove the margin stop 10 from the roll retainer Loosen 4 screws 9 an remove wall spacer 8 Remove snap ring 6 Remove brake block 2 from pin 1 and pull spring 5 out of the brake block Insert spring into the new brake block Push brake block onto pin 1 in such a way that pin 4 will grasp into the hole on th
31. power supply unit 1 Insert the power supply unit 1 and secure the PCB with 6 two screws 4 2 Secure the metal bracket 2 of the power supply unit to the back of the printer with two screws 3 4 3 Connect the cables 5 6 4 Install the CPU Fig 17 Replacing the power supply unit 5 1 1 Adjustments Measuring and Adjusting the Winding Torques The rewinders for the transfer ribbon are coupled to slipping clutches in the main drive The supply hubs of the transfer ribbon are braked with a slipping clutches during printing The correct setting of the torques of these slipping clutches is necessary for precise conveyance of the transfer ribbon during label transport the prevention of wrinkles in the feed path of the transfer ribbon If the winding torque differs from the set value it must be adjusted gt 5 1 2 on page 21 Measuring the Winding Torques Measurement of the winding torque at the transfer ribbon take up and supply hub occurs by determining the pulling forces on a test collar attached to the winder The physical relation between the torque and the pulling force is F M r F Pulling force N M Winding torque Ncm Radius of the test collar 30 mm Adjustments The set values for the winding torque and the resulting pulling force at the test collar are Slipping clutch on Direction of rotation Winding torque M Pul
32. re na entere kae ka Urea Eaa Ea aE 24 Adjusting the Transfer Ribbon Feed Path nice tene deceret aec rnt 25 Huren 25 Adjusting the Label Feed Path orientierte aste negado ri piede nd 26 Adjusting th Belt TENSION siriene 27 Adjusting th Head SWite hs Nea i ite as eee Meee vit aren Peck c epe 28 Adjusting the Magnetic C lutcli ii eee e e vibe case ER 29 Adjusting the Ribbon Saver Mechanics erian anions Eneteia 30 Troubleshooting and Error Treatment esses eene eren nnne nennen nnn nnne 31 Fail re of DEVICE uii p M 31 uet AED pee 32 UL P 33 Layout Diagram CPU 34 ene m T 36 1 1 Instructions Important information and instructions in this documentation are designated as follows Notice eo Gives you tips They make a working sequence easier or draw attention to important working processes Environment Gives you tips on protecting the environment Handling instruction gt Reference to section position illustration number or document Option accessories peripheral equipment special fittings Tim
33. slightly the rollers until the shafts engage in the hexagon sockets of the print rollers Set the plates 5 9 in place and fix them slightly with the screws 6 7 6 Tighten the screws 6 7 each in order i e a b then a Replacing Assembly Units Replacing the Slipping Clutches The rewinders for the transfer ribbon are coupled to slipping clutches 1 in the main drive The supply hubs of the transfer ribbon are braked with a slipping clutches 2 during printing Change a slipping clutch when it can no longer be set gt 5 1 on page 19 Removal and installation of the slipping clutch is also required for replacement of a winder p Fig 10 Slipping clutches Danger Risk of death via electric shock gt Before opening the rear cover disconnect the device from the mains supply and wait at lease one minute until the power supply unit has discharged Removing the slipping clutch 1 Unplug the printer from the electrical outlet 2 Remove the rear cover gt 2 2 on page 6 3 4 Pull coupling 1 or brake 2 from the winder axis Remove the snap ring 3 Ensure that the pin 4 in Fig 12 remains on the winder axis when pulling the brake off Reattach the pin to the winder axis if it has been pulled off The axis profile is shaped in such a way that the pin only fits on the winder axis in one way 4 Replacing Assembly Units Installing the slip
34. t least one full turn and read the pulling force F on the spring scale at the same time If the winding torque differs from the set value it must be adjusted gt 5 1 2 on page 21 5 Adjustments 5 1 2 Adjusting the Slipping Clutches The winding torque of a winder can be changed at the knurled ring of the respective slipping clutch The numbers on the knurled ring stand for the value of the winding torque e 1 Lowest winding torque 7 Highest winding torque The current value is indicated by the number located at the positions of the two locking tabs Danger Risk of death via electric shock gt Before opening the rear cover disconnect the device from the mains supply and wait at lease one minute until the power supply unit has discharged 1 Unplug the printer from the electrical outlet 2 Remove the rear cover gt 2 2 on page 6 3 Press the knurled ring 1 of the slipping clutch toward the housing wall The lock 2 of the knurled ring is released 4 Turn the knurled ring while pushing it and release it in the desired position 5 Ensure that the tabs of the lock are located completely in the grooves of the setting value 6 Measure the winding torque again and compare it to the set value gt 5 1 1 on page 20 7 Repeat the adjustment until the measured winding torque is within the tolerance range If the winding torque cannot be set the clutch must be replaced gt 4 3 on page 13 8 Install the rear cov
35. t of the label feed path Position 3b maximum inward displacement of the label feed path 2 Tighten screw 4 Check the label feed path 3 Change the setting again if necessary 5 Adjustments 5 4 Adjusting the Belt Tension Danger Risk of death via electric shock gt Before opening the rear cover disconnect the device from the mains supply and wait at lease one minute until the power supply unit has discharged eG 2M I A Asm FAN N S im 6 1 2 7 3 8 9 Fig 25 Adjusting the belt tension Unplug the printer from the electrical outlet Remove the cover gt 2 2 on page 6 For adjusting the ribbon rewinder drive belts 3 6 Loosen screw 2 5 Turn the tension bracket 1 4 in such a way that the belt 3 6 is tensioned tightly Tighten screw 1 4 4 For adjusting the print roller drive belt 9 Loosen screw 7 Turn the tension bracket 8 in such a way that the belt 9 is tensioned tightly Tighten screw 7 5 Install the rear cover ex NE EET 5 Adjustments 5 5 Adjusting the Head Switch The head switches prevent printing from occurring when a printhead is open Adjust the head switches if the error message Head open appears in the display even though the printheads are locked Danger Risk of death via electric shock gt Before opening the rear cover disconnect the device from the
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