Lifeline 4000+ user guide
Contents
1. a indicates a Fall Detector 2 represents an additional product feature or indicates standard features indicates that a Schools Protection feature has been fitted Associated Radio Triggers Approval The packaging for the whole unit including the Amie GEM and Fall Detector radio triggers is marked with a CE and alert mark The radio triggers constitute Class 2 7 devices Intended Use The Amie GEM and Fall Detector radio products uti lise non harmonised frequency bands Battery Disposal Policy The Amie GEM and Fall Detector radio products con tain Lithium batteries which must be disposed of in an approved manner In the event that a radio product indi cates a battery low condition contact your supplier for details of disposal product replacement Environmental The triggers are classified as group Il according to EN50134 2 1999 Indoor in General Lifeline 4000 operates on the European Social Alarm Frequency and contains an EN300 220 3 Class 1 radio receiver for ultimate safety oO Lifeline 4000 user guide 11 5 05 4 42 rel Page 32 Flap and number keys Speaker Volume keys a P a Pr Alarm button Interactive display I Microphone Cancel button p lt gt Requesting help Press the alarm button on your radio trigger Press the alarm button on your Lifeline 4000 Use any of the pull cords if fitted Answering2. Fast Dial key you wish to edit 2 Enter the number you want the key to call using the number keys under the flap but remember to keep holding down the Fast Dial user key 3 Once you have finished entering the number release the Fast Dial user key and the new number will be stored 4 You can then test the key by pressing it and dialling the number you have entered Lifeline 4000 user guide 11 5 05 4 42 press 26 Voice Announcements If one of your keys is displayed as Record then you will be able to record some of the announcements your Lifeline uses In particular you can record announcements for each of the Fast Dial user keys as well as the announcement that is played to personal recipients when they receive alarm calls from your Lifeline Fast Dial announcements You can record up to five seconds of speech for each Fast Dial key Normally you should record the name of the person If you record the name Julie Lifeline will announce Calling Julie when the Fast Dial is pressed To record an announcement for a Fast Dial user key you should do the following Hold the Fast Dial key down and then press and hold the Record user key Your Lifeline will beep to indicate that recording has started and the volume key will flash during recording 2 Record a brief message such as the name of the person who is called by the Fast Dial key and then release the Fast Dial user key when you have finished You
3. Incoming Call Indication Caller ID Indication Automatic Call Initiation along with Multiple Repeat Attempts Automatic Dialling Series Connection For RTTE Declared instruments Handsfree Conversation Mode More than one telephone The Ringer Equivalence Number REN of the Lifeline 4000 is 1 0 The sum of all the RENs of all the tel ephone devices that are simultaneously connected to one line should not exceed 4 Fax machines answering ma chines and computer modems also count as telephone devices Safety DO NOT attempt to open the Lifeline 4000 Authorised personnel should only open the unit The user must ensure that the telephone line plug is dis connected from the socket before the lid to the battery compartment is removed The product shall only be powered from a 9V Trans former part number XD3606004 or XD3606003 Battery Disposal Policy The unit contains batteries which must be disposed of in an approved manner Contact you supplier for details Equipment model numbers An explanation of the model numbering scheme with reference to the Declaration of Conformity is described thus Model number 360ab xyz ab represents territorial variants E g 00 indicates a UK product 36000 O0xy x represents display type Dr indicates non display H indicates display y represents the type of radio trigger supplied with the Lifeline 4000 Tl indicates an Amie indicates a GEM
4. Alternatively you can contact Tunstall directly and the staff will be pleased to help The alarm button on top of my Lifeline does not light up when the power is turned on Check that the transformer is plugged into the power socket 2 Check that the wall socket is turned on Do other electrical appliances work when plugged into the same socket 3 Check that the lead from the transformer is properly plugged into your Lifeline The alarm button on top of my Lifeline continues to flash rapidly If this rapid flashing continues for a long period i e several minutes this indicates that there Is a fault with your Lifeline If this is the case then you zane need to contact your supplier and explain the problem When I press the button on my Fall Detector or radio trigger my Lifeline does not make an alarm call Stand next to your Lifeline with your radio trigger and try to raise an alarm If your Fall Detector or radio trigger works when It Is close to your Lifeline but not when it is further away then contact your supplier 2 If pressing the button on your Fall Detector or radio trigger does not make your Lifeline raise a call even when you are standing next to it then try raising a call by pressing the large alarm button on the top of your Lifeline If this does not work then the problem is with your Lifeline not your Fall Detector or other radio trigger see the section below If your Lifeline raises a call when you
5. i e you unintentionally press one of the alarm buttons on your Lifeline or radio trigger you can cancel the alarm call by waiting five seconds and then pressing your Lifeline s Cancel key However once the call reaches a control centre pressing the Cancel key will have no effect This is a safety feature When the operator answers your call simply explain that t was an error the operator will be pleased to hear from you Lifeline 4000 user guide 11 5 05 4 42 rel Page 8 Answering a call When the phone rings you can answer it in any of the four following ways Pick up the handset of the telephone attached to Lifeline IT AA E 2 Press the Speaker user key on the top of your Lifeline This is the user key with Speaker written beside tt on the card insert or display 3 Press the button on your radio trigger or Fall Detector This method of answering a call can be turned off by an installer or your control centre and so you need to check that it has been set to work on your Lifeline If you answer a call using your radio trigger you will only be able to carry on a hands free conversation if you are close enough to hear and speak to your Lifeline You can end the call by pressing the button on your radio trigger again 4 Press the Cancel key on your Lifeline Press the Cancel key again to end the call Lifeline 4000 user guide 11 5 05 4 42 rel Page 9 Making a call You can ma
6. press the large alarm button on the top of it but does not raise a call when you use your Fall Detector or radio trigger then you need to contact your supplier and explain the problem 27 Lifeline 4000 user guide 11 5 05 4 42 rely Pass 29 28 When I press the large alarm button on top of Lifeline it does not raise an alarm Is Lifeline plugged into the mains Is the large red alarm button lit up as it should be If it is not then see the section above on this topic 2 Is your Lifeline properly connected to the telephone line Check the connections between your Lifeline and the telephone socket 3 Is there a fault with the telephone socket Try raising an alarm with your Lifeline plugged into a different telephone socket if one Is available 4 If your Lifeline is properly connected is the telephone line faulty Pick up the handset of the telephone plugged into Lifeline and listen for a dial tone If you cannot hear one there may be a fault on the line 5 Is the fault on the line inside your home or outside Try disconnecting all other telephones connected to the line and try raising an alarm again Since connecting Lifeline cannot receive telephone calls Disconnect all telephones with the exception of your Lifeline 4000 Then ask someone to call you Your Lifeline unit should ring and you will be able to answer the call by pressing the green Cancel button on your Lifeline If your Lifeline rings when t
7. takes the call must press a key on their telephone any digit from O to 9 otherwise your Lifeline will think that the call has not been properly answered and will try another number Diverting personal recipient calls Some personal recipients divert their calls to a control centre when they are away from their telephone Lifeline 4000 can easily cope with this change Although the Lifeline 4000 is expecting a personal recipient when it calls as soon as it hears the control centre it will automatically send the electronic tones the control centre computers need to hear Lifeline 4000 user guide 11 5 05 4 42 rel Page 21 20 Different types of alarm Lifeline will even call different numbers depending on the type of alarm If for example you press an alarm button then Lifeline might be set to call your friend next door However if one of your smoke detectors is set off and your Lifeline is configured to detect this then Lifeline might be set to call the control centre first Control centres and personal recipients When an individual a personal recipient receives an alarm call your Lifeline will announce who iS calling when the telephone is answered When Lifeline connects to a control centre however it will send a series of electronic tones that allow it to communicate directly with the control centre s computers The computers at the control centre display your details to the operator who answers your call Eve
8. the intruder function in order to prevent an alarm from being raised You can do this in one of the following three ways depending on how your Lifeline 4000 has been set up e Use the integral keypad to type in the 4 digit PIN number that was given to you when the Lifeline 4000 was installed default 1234 e f the option has been enabled press your Amie personal trigger within 10 seconds of triggering the intruder system e Press the optional blue button Amie arm disarm trigger not supplied When the intruder function has been disarmed the entry tones will stop and the INTRUDER button will no longer be illuminated The entry and or exit tones may be switched off if required Lifeline 4000 user guide 11 5 05 4 42 Beh Pass i3 Zones The intruder function can be set up to only monitor specific areas zones For example if you live in a house with your bedroom upstairs it is possible to protect the downstairs area at night while still being able to move around upstairs without raising an alarm only the downstairs zones are armed For further information on setting up and using zones please contact your supplier Intruder Functionality and Inactivity Monitoring If your Lifeline 4000 has been set up to monitor for inactivity as well as intruders inactivity monitoring will automatically be suspended for armed zones when the intruder system is armed When the intruder system Is disarmed inactivi
9. Lifeline 4000 user guide 11 5 05 4 42 pm Page 1 Sr Tunstall Lifeline 4000 user guide 11 5 05 4 42 pm Page 2 r feline 4000 user guide Tunstall Lifeline 4000 user guide 11 5 05 4 42 Beh Pass 3 Contents Setting up Place Lifeline 4000 Connect Lifeline 4000 Test Lifeline 4000 Using Lifeline 4000 Requesting help Cancelling Answering a call Making a call Adjusting the volume The Away feature The Intruder alarm Zoning Radio triggers Medication Reminders Lifeline 4000 in detail Understanding alarm calls Reliability Periodic calls Configuring Lifeline Fast Dial Keys Voice Announcement Problems and Answers Notices for Lifeline 4000 Further information Lifeline 4000 user guide 11 5 05 4 42 press 4 Setting up Three simple steps Place Lifeline in a suitable position 2 Connect Lifeline to your telephone line and a power socket 3 Test Lifeline by pressing the radio trigger to raise an alarm Locating Lifeline 4000 Place Lifeline on a flat surface or have tt mounted on a wall Put it somewhere you can easily reach It should also be close to a telephone socket and a power socket Attaching to a wall If you decide to attach your Lifeline to a wall then you will find slots to grip the screws on the back of Lifeline There is a separate paper template included in the packaging that will show you where to drill the holes for the scre
10. To listen to or remove a reminder press 2 To set the time press 3 To hang up press 4 Enter the hour using the 24 hour clock military time The following table shows the conversion from conventional time 1 am Ipm 13 2 am 2 pm 3 am 3 pm 4 am 4 pm 5am gt pm 6 am 6 pm 7 am 7 pm 8 am 8 pm oOaonrnonw gt wn 9 am 9 pm 10pm 22 llam 11 11 pm 12 midday 12 midnight oO 10 am 1 2 3 Adding Reviewing Setting Time Please type in the hour and then Lifeline 4000 will replay each Please type in the hour and then press reminder followed by press followed by To save this reminder press 1 followed by Please type in the minute and then To remove this reminder press 2 Please type in the minute and then press Then return to main menu press Then The Lifeline 4000 will then speak To repeat this reminder once only the time press 1 Then return to main menu To repeat this reminder daily press 2 Please record the reminder message now Then return to main menu Note The reminder functionality provided by Lifeline 4000 may be a useful aid to compliment professional medication compliance measures however it should not be relied upon as a medication compliance device No guarantee of actual compliance should be relied upon when using this functionality Lifeline 4000 is not a medical device and Tunstall Group Ltd is not responsible for any outcome associated with the programming or use of the reminde
11. a call Press the Speaker user key Press the alarm button on your radio trigger Press the Cancel button on your Lifeline 4000 Making a call Press a Fast Dial user key Press the Speaker user key lift the Flap and enter the telephone number 31
12. ak a radio trigger given enough force It is also possible that the battery will run down after five years For this reason the Tunstall PNC control centres allow their staff to easily find out when you last used your radio trigger This is something that the control computers record If you have not used your radio trigger for a while they may ring you up and ask you to test it Periodic calls How does my control centre know if my Lifeline is not working properly Your Lifeline can be set to make periodic calls to the control centre This is a call that is not heard by you nor is it answered by an operator Your Lifeline will simply communicate directly with the control centre computers to let them know that it is working correctly If the control centre computers do not receive this regular call then they will alert one of the call operators The control centre staff will then investigate the problem 21 Lifeline 4000 user guide 11 5 05 4 42 rel Page 23 22 Configuring Lifeline Your Lifeline can be configured to do many different tasks This configuration is usually undertaken by an installer or member of staff from your control centre However there are some settings you can alter yourself Fast Dial Keys Entering Fast Dials using the display If your Lifeline has a display instead of a card insert then you can easily edit the entry attached to any Fast Dial user key To edit the name and number attached to t
13. be configured so that it raises alarm calls without making any announcements or noise Whenever you press a button pull an alarm cord or raise an alarm in any other way Lifeline will quickly and silently make a call to your control centre Lifeline 4000 user guide 11 5 05 4 42 press 20 Understanding alarm calls Alarm calls can be raised when you press a button or pull a cord hey can also be made when automatic sensors are set off such as smoke detectors Lifeline can call control centres or individuals on normal telephones Individuals who take alarm calls are referred to as personal recipients Call Lists Lifeline will not just call one telephone number Lifeline can be made to try a whole list of numbers For example if you press an alarm button Lifeline might first call your friend in the next house If there is no answer then Lifeline might call your sister in the next village If your sister is not there to answer the call then Lifeline might call a control centre The friends relatives and control centres Lifeline calls and the order in which the calls are made can be programmed into Lifeline How should a personal recipient answer a call Each Lifeline will announce its own unique number when calling to enable the person who takes the call to recognize where it Is trom Lifeline can alternatively announce the name of the person who owns Lifeline if that has been recorded into tt The person who
14. ended environment is group Il indoor in general with Expected battery life 20000 operations intended operating temperature between 10 to 55 Celsius over 5 years Declaration of Conformity We Tunstall Telecom of Whitley Lodge Whitley Bridge Yorkshire England DN14 OHR Declare that the Lifeline 4000 dispersed alarm conforms with the essential requirements of the RTTE directive 1999 5 EC Essential radio test suites have been carried out Model Numbers 360ab xyz ab territory variant xyz model number radio transmitter type amp software variant Applicable standards EMC EN 55022 1998 EN 55024 1998 EN 61000 3 2 1995 EN 61000 3 3 1995 ETSI 300 683 1997 class 1 Safety EN 60950 1992 inc amendments 1 2 3 4 amp 11 Radio ETSI EN 300 220 3 2000 09 Social Alarm EN50130 4 1995 signed Qu Technical Director Date 6 August 2002 Associated Summary Information 0O2RTTEOO10A The CE mark was first applied in August 2002 29 Lifeline 4000 user guide 11 5 05 4 42 p Page 31 Further Information Lifeline 4000 Approval This product is marked with a CE mark and constitutes a Class 1 2 device This mark has been affixed to demon Strate compliance with the European Directive 1999 5 EC intended Use The product is intended to be connected either to an ana logue single PSTN line or to a compatible PABX as an extension instrument The supported features are Pulse Tone Dialling
15. feline 4000 user guide 11 5 05 4 42 rel Page 6 4 When you connect your Lifeline to the power the largest button on the top of your Lifeline should light up Maximising Aerial Range 25 50 metres typical range gt e Jo maximise aerial range ensure that it is positioned behind the back of the Lifeline 4000 Test Lifeline 4000 Once you have connected and programmed your Lifeline you can test it Press hy the button on the Fall Detector or radio trigger that came with your Lifeline and wait a few seconds Lifeline will call your control centre When your call is answered tell the operator that you are testing your new Lifeline the operator will be pleased to hear from you pe a Problems In the unlikely event that something does not work as you expect then consult the Problems and Answers section towards the back of this guide Lifeline 4000 user guide 11 5 05 4 42 rel Page 7 Using Lifeline 4000 Requesting help If you need help simply press the button on your Fall Detector or radio trigger This sends a signal to Lifeline which tells it to call your control centre Alternatively if you can easily reach your Lifeline you can press the large alarm button Your home can also be fitted with radio triggers and pull cords that raise an alarm The person who installs these in your home will show you where they are and how they work Cancelling If you accidentally raise an alarm call
16. he Fast Dial user key you should follow these steps Press and hold down the Fast Dial key you wish to edit 2 Press keyCS under the flap The name and number attached to the Fast Dial key will be displayed You can now release the Fast Dial user key 3 Edit the name and number using the numbers under the flap The CD key under the flap will delete a number or letter during editing You can switch between editing the name and editing the number by pressing the BD key Each number key under the flap has several letters next to it When editing a name keep pressing the key with the letter you want until the letter is displayed Lifeline 4000 user guide 11 5 05 4 42 press 24 4 Once you have finished editing press the DDkey under the flap This will save your changes Alternatively you can press the AD key if you do not want to save your changes 5 You can then test the Fast Dial key by pressing it and it will show the number you have entered Key Summary CBD Switch between editing the name and editing the number CCD Delete a letter or number during editing Sr CD Save the changes you have made CADAbort do not save changes 23 Lifeline 4000 user guide 11 5 05 4 42 rel Page 25 24 Entering Fast Dials without a display If your Lifeline has a card insert instead of a display then you can still edit the numbers attached to Fast Dial keys Press and hold down the
17. he Silence key If you press the Silence key if your Lifeline has one then the person on the other end of the telephone line will not be able to hear you and you will not be able to hear them Press the key again to speak to the caller Lifeline 4000 user guide 11 5 05 4 42 appres 11 The Away feature What is the Away feature Your Lifeline can be set up to detect high and low temperatures when you are Inactive or to discover and report a range of other incidents to your control centre For example if you are feeling ill you might not get up in the morning If your Lifeline has been configured to detect inactivity it will eventually call your control centre to let the staff know that you have not been active To do this reliably it needs to know whether you are In your home or away from your home Otherwise your Lifeline might think that you are inactive every time you go away to visit a friend or relative Going Away To tell your Lifeline that you are going to be away press the Away key You will hear the word Away spoken and the Away key will light up Returning home To tell your Lifeline that you have arrived home press the Away key again You will hear the word Home spoken and the Away key will turn its light off Returning home and raising an alarm If you return home and raise an alarm by pressing a button or pulling an alarm cord if one is fitted in your home then your Lifeline will make an alarm call e
18. ke a call in the three following ways Press any of the Fast Dial keys on the top of your Lifeline These will automatically call the friend or contact whose name is displayed beside the key 2 Press the Speaker key and then lift the flap and enter the telephone number to call 3 If you have a telephone plugged into your Lifeline you can use it to make and take calls as normal Simply lift the receiver and dial the number Man AY Lifeline 4000 user guide 11 5 05 4 42 rel Page 10 Adjusting the volume On the top of Lifeline there are two keys one increases the volume and the other decreases it These keys adjust the volume of the ringing you hear when someone calls you If you need Lifeline to ring louder when someone calls then press the Up key and you will hear Lifeline ring once for each time yOu press You can also use these keys to adjust the volume of the caller s speech If you cannot clearly hear someone who has called you then press the Up key to Increase the volume of their speech Up Down In short if you are In the middle of a telephone conversation these volume keys can be used to make the caller s speech louder or quieter Otherwise these keys adjust the volume of the ringing you hear when someone calls These changes are not temporary If you Increase the volume during a call then you will find that your Lifeline 4000 remains at this volume for the following calls T
19. ll normally work up to 50 metres away from your Lifeline When you press the alarm button on either of these radio triggers the small red light on each will light up for about three seconds after each button press However if the battery is low this light will flash on and off when you press the alarm button If this happens you should contact your supplier or control centre and they will arrange for a replacement trigger If you raise an alarm call to a control centre using a radio trigger with a low battery the operator is automatically informed about the low battery in your trigger The radio triggers automatically check the battery status at regular intervals If a low battery is detected then an automatic call will be raised to the Control Centre and they will arrange for a replacement trigger P Amie GEM Lifeline 4000 user guide 11 5 05 4 42 pras 16 Medication reminders Up to six timed voice reminder messages can be remotely recorded using a normal telephone The messages can be configured to repeat at precise gt times either daily or once only and can be modified or deleted at any time provided the person configuring the messages enters a security PIN number When a timed message is due the Lifeline 4000 will emit a distinctive chime and the user must press the message key to hear the message The PIN Personal Identification Number You will need a valid PIN to begin configuring new messages
20. n if you could not speak the control centre would know where to send help Disconnecting existing calls f an alarm call is raised then Lifeline will disconnect any outgoing call so that it can make the alarm call Unlike previous alarm equipment Lifeline can even disconnect some incoming calls in order to make the alarm call However in order to do this reliably Lifeline should be the only telephone directly connected to the outside telephone line Other telephones must be connected through Lifeline Lifeline 4000 user guide 11 5 05 4 42 press 53 Reliability What if accidentally unplug Lifeline from the power supply Lifeline will alert you to the problem by announcing that there is no power although this feature can be turned off if you live in a region where power cuts In the middle of the night are common After a period of time without power Lifeline will also telephone the control centre and automatically let the control centre know that it is without power This time period can be set by an installer to anywhere between one and four hours However it is never precise there is a random element and this is to stop every Lifeline in a town that suffers a power cut calling the control centre at the same time Lifeline will keep periodically calling the control centre until power Is restored What if I break my radio trigger The radio triggers are quite tough and difficult to break although it is possible to bre
21. on a Lifeline 4000 This can be normally obtained from the owner or the supplier of the Lifeline 4000 default PIN is 1234 Accessing the configuration menu e Use a normal telephone or cellphone to call the Lifeline 4000 Someone lt p needs to take the call on the Lifeline 4000 by pressing the speaker user key and check that you have voice contact If the call you make Is answered by the user on their normal telephone they must hang up their handset after pressing the speaker button on the Lifeline 4000 e Once this connection is established press amp gt C1 on your telephone keypad e The Lifeline 4000 will then prompt you with a spoken phrase to key in your PIN e Once this is keyed in the unit will confirm the current time on its internal clock with a spoken phrase e he unit will then prompt you with 4 menu options e Follow the menu instructions to configure and record each message f the time is incorrect this can can modified using option 3 on the menu The unit can be configured to automatically adjust for British Summer Time BST For further information on setting up please consult your supplier Lifeline 4000 user guide 11 5 05 4 42 rel Page 17 Medication reminders Menu PIN Please Enter Your PIN Now If the correct PIN is entered Lifeline 4000 will speak the time Main Menu If there is reminder space available To add a reminder press 1 If there are reminders recorded
22. one line should not exceed 4 safety DO NOT attempt to open the Lifeline authorised personnel only should open the unit The telephone line must be disconnected before the battery compartment lid is removed Only power from a 9Vrms Transformer part number XD3606004 or XD3606003 Battery Disposal Policy The Lifeline and radio trigger batteries must be disposed of in an approved manner In the event that the radio product indicates a battery low condition contact your supplier for details of disposal product replacement Radio The radio triggers and receiver are in accordance with the specific European Social Alarm radio frequency band allocation from 869 20 to 869 25MHz They operate at 869 2125 MHz The radio transmitters comply with mandatory radio standards for Short Range Devices SRD ETSI EN 300 220 The radio receiver also conforms and exceeds the mandatory class 1 criteria necessary for Highly reliable SRD serving human life inherent systems Receiver parameters ically in accordance with EN50134 3 Conducted Sensitivi Field sensitivity 25dBuV m Spurious response rejection out of band gt 75dB Adjacent Channel Selectivity 7OdB Blocking87dB is Intermodulation response rejection 66dB at 3MHz offset Blocking 87dB Co channel rejection dB oe DD O Transmitter parameters nical duty cycle class of 1 lt 0 1 fe l Effective range 25 to 50m into standard alarm telephone Intended area for use is Europe Int
23. r Lifeline will then beep to indicate that recording has ended 3 To test the announcement press the Fast Dial key to make a call listen to the recording and then cancel the call using the Cancel button before the call is made Removing a Fast Dial and announcement f you hold down a Fast Dial user key and then press the Cancel key this will delete the name number and voice announcement attached to the key 25 Lifeline 4000 user guide 11 5 05 4 42 rel Page 27 Personal Recipients When Lifeline calls a personal recipient with an alarm it will announce the number of the Lifeline that is calling However Lifeline can play a recorded message instead and this can make it easier for the recipient to recognize the call To record an announcement hold down theC gt key under the flap and then press and hold down the Record user key You will then hear a high pitched beep and the volume key will flash you should now record your announcement Once you have finished recording release theC gt key and the Record user key the recorded announcement will be stored Deleting a recorded announcement Io remove a personal recipient announcement hold down theC gt key and press the Cancel button 26 Lifeline 4000 user guide 11 5 05 4 42 rely Pass 28 Problems and Answers Most problems can be overcome with a few simple checks If these checks do not overcome the problem then contact your control centre
24. r functionality Lifeline 4000 user guide 11 5 05 4 42 rel Page 18 L feline 4000 In detall Identifying callers There are probably three or four relatives friends or contacts that you often call These numbers can be entered into Lifeline so that you can call these individuals just by pressing one of the user keys When these people call Lifeline will recognize the number providing your telephone service provider supports Caller Line Identification Lifeline will flash the key belonging to the person who is calling Inactivity Lifeline when connected to movement detectors will know if you have not been active When this inactivity monitoring is turned on Lifeline will call your control centre if you have not moved around your home The control centre staff will then check to see If you need any help Low temperatures Lifeline can be connected to one or more temperature sensors Your Lifeline can then raise an alarm if the temperature drops too low or rises too high In this way Lifeline can help to protect you and your property vy u Lifeline 4000 user guide 11 5 05 4 42 rel Page 19 Fire alarms Lifeline can be configured to make an alarm call whenever a smoke or heat detector senses a fire Witness protection and domestic violence f you are at risk because of domestic violence or because you are due to give evidence as a witness In a court case then Lifeline can
25. s key to enter the times menu Press the Entry exit feature key a cursor will flash on the first digit of the time value on the right hand side P Use the integral keypad to type in the new three digit time value in seconds for example 60 seconds would be 060 When the time value is accepted a beep will be heard and the cursor will disappear You can either press the cancel key or leave the Lifeline 4000 to timeout and return to the normal display Changing your PIN number Enter programming mode as described above Press the Intruder feature key to go to the Intruder Programming menu Press the Config feature key to go to the configuration menu Press the PIN feature key Enter the old PIN default 1234 via the numeric keypad stars will appear instead of numbers If this is entered wrongly Invalid PIN will be shown Enter the new PIN via the numeric keypad Re enter the new PIN If the second number does not match the first Unable to Confirm PIN will be shown If the PIN was successfully changed the message Pin programmed will be shown otherwise the PIN will not have been changed Lifeline 4000 user guide 11 5 05 4 42 appres 15 Radio Inggers Amie and GEM The Amie and GEM radio triggers are light and waterproof These triggers have small but powerful batteries which mean that with normal use they will last up to five years They wi
26. t is the only telephone connected to the telephone line then this may be because one of your other telephones is faulty Alternatively this may be because you have been connecting too many telephones to your telephone line You should not connect more than four telephones to any one telephone line Lifeline counts as one telephone If you do then your telephones may not ring when someone calls This maximum of four telephone devices includes fax machines computer modems and answering machines Lifeline 4000 user guide 11 5 05 4 42 Beh Pass 30 NOTICES FOR THE LIFELINE 4000 This document supersedes the Declaration of Conformity printed in the user guide Dispersed Alarm Approval This product is marked with a CE mark and constitutes a Class 1 2 device The product exceeds the Electromagnetic Compatibility EMC standard BS EN 50130 part 4 which sets criteria for EMC Immunity requirements for components of fire intruder and social alarm systems Intended Use The product is intended to be connected either to an analogue single PSTN line or a compatible PABX as an extension instrument It cannot be guaranteed that the apparatus will operate under all conditions of connection to compatible PABX s The supported features are Pulse Tone Dialling Incoming Call Indication Automatic Call Initiation along with Multiple Repeat Attempts Series Connection amp Handsfree Ringer Equivalence Number REN 1 0 The sum of all the RENs on
27. ty monitoring will automatically be restored Trigger History When you return to your dwelling and disarm the intruder function the Lifeline 4000 will indicate on the display whether any sensors have been tripped during your absence acon Generally this will show Zones Triggered No triggers this indicates that no sensors were tripped This message will be cleared after a few seconds If a sensor was tripped the Lifeline 4000 will display a list for 60 seconds of the zones that were triggered whilst emitting an audible beep every few seconds during this period Lifeline 4000 user guide 11 5 05 4 42 apres 14 Simple Set up An installer should configure the intruder system to your needs However there are some settings that you may need to change In order to change any settings you will need to enter the programming mode on the Lifeline 4000 Programming mode To enter programming mode hold the green Cancel key until the beep is heard approximately 5 seconds and then release the Cancel key The Lifeline 4000 will announce programming mode and the screen will now show the text Local Programming Entry Exit delay time Perform the following steps to change the entry exit delay Enter programming mode as described above Press the Intruder feature key to go to the Intruder Programming menu Press the Config feature key to go to the configuration menu Press the Time
28. ven if Away is turned on After making the call it will automatically switch the Away feature off it will return to its Home status Lifeline 4000 user guide 11 5 05 4 42 Beh Pass 12 Intruder Monitoring Your Lifeline 4000 can be used to provide an effective simple to use intruder alarm facility which will alert a monitoring centre or personal recipient Arming the Intruder Function When you leave your dwelling you should arm the intruder function You can do this in one of the following ways depending on how your Lifeline 4000 has been set up e Press the INTRUDER button once to fully arm the system e Press the optional blue button Amie arm disarm trigger not supplied Whilst the intruder function is arming the INTRUDER button will flash Exit tones will be heard indicating the delay before the system is armed and the Lifeline 4000 will announce Away Intruder on arming full At the end of the exit delay the tones will stop and the INTRUDER button will be illuminated The intruder function is now armed The AWAY feature will be automatically turned on inactivity monitoring disabled p If you need to re enter the dwelling simply disarm the system using one of the following methods and re arm the system when you are ready to leave Disarming the Intruder Function When you walk back in to your dwelling the Lifeline 4000 will sound entry tones indicating that you should disarm
29. ws Note As most users do not mount Lifeline 4000 on the wall the screws needed for mounting are not provided Lifeline is a robust piece of equipment however you should not Place your Lifeline next to something that makes a lot of noise such as next to a television radio or washing machine Put it right next to your cooker or close to any other heat source Set Lifeline in a place where it will get damp such as a bathroom or near house plants that are sprayed at any time Place it very close to any large metal objects such as microwave ovens as large pieces of metal stop the signals from the radio trigger reaching Lifeline Put Lifeline on top of something soft such as a carpet as this can stop sound reaching the microphone Lifeline 4000 user guide 11 5 05 4 42 rel Page 5 Connect Lifeline 4000 First connect your Lifeline to a telephone socket in your home using the cable that came in the box with Lifeline Do not connect Lifeline to the telephone socket via a telephone adaptor 2 You can then connect your ordinary telephone to Lifeline If you do not connect your other telephones through Lifeline but use a telephone adaptor instead then Lifeline may have difficulty making alarm calls if another telephone is being used for a call gt TPT rr 3 Next connect the lead from the power transformer to the back of your Lifeline and then plug the transformer into a power socket Li
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