User guide - Digital Imports Ltd
Contents
1. dialog 7 Check the Active check box for the new update file 8 Press the Set active button Perteemere apetete slates arira 9 Select the Replace all radio button to update all of the headend s firmware i e modules system controller and user interface Recommended 10 Select the Update old packages radio button to only update out dated modules 26 General settings administration 11 Press the Start update button Note The Update old packages radio button should only be used in cases where the headend consists mainly of new modules but also contains some older modules that might benefit from an update The firmware update takes approximately 5 minutes during which time upgrade information is displayed in the Status area 12 Press the Restart button when the firmware update has completed Note Service distribution to end users will be disrupted while the headend restarts Ka Please restart your hrawser application keen 13 Logon to the system tool and make any further changes 2 General settings administration Cleaning up Change firmware dialog Verson pos a Firmware to be deleted 20 1 237490 3 1 1 28206 22 1 28518 2 2 1 270025 2 2 1 28630 2 2 1 20737 2 2 1 28838 1 Select the firmware updates to be removed from the system tool 2 Press the Delete package button Detailed information about the headend unit is available in the System i2. functioning correctly Red The headend unit is NOT functioning correctly 17 Overview Tabs You use the various tabs to configure the headend s input and output modules System The Service Tool s home window Provides system overview information and configuration activation control Input Tab for configuring input modules and services Refer to input module manuals for information CA Tab for configuring Cl modules and CA cards Modules Refer to output module manuals for information Output Tab for configuring output modules and services Refer to output module manuals for information Network Tab for defining customer specific settings that are network related e g Network name ID and for defining HD SD channel numbering Channel Tab for viewing the channels being transmitted from List the headend as defined in the Input CA Modules and Output tabs Refer to input module manuals for information Misc buttons Apply Stores configuration settings on the SD card located in the headend Button colour Red Your changes have NOT been stored on the headend s SD card Grey Your changes are stored on the headend s SD card Log out Service Tool access control Admin Opens the settings for the Service Tool window where language location time zone and initial IP addresses are specified 18 General settings administration Administration Language You must specify the system language
3. the product cannot be disposed of with the general household waste For proper disposal or recycling of this product please follow mmm Aplicable national legislation Introduction Box contents Headend overview The TDH800 headend accommodates up to 16 input modules and 6 quad output modules 24 RF channels are accommodated All incoming signals from input modules initially arrive in a pool where they are converted to defined output signals after which the converted signals are fed to output modules Note some specific broadcast types are not generated in the pool but rather in the various output modules e TDH800 main unit 692890 e Accessories bag containing o 2 x mounting brackets 775339 o 1 bag 890140 containing four M4 x 8screws and one hexagonal key o 1x power cord 453184 o 1x SCF 5 split ferrite cable Headend Overview Components J Secure Digital SD card K Status LEDs L Mounting brackets M Bottom cover screws Memory card for storage of the system configuration behind front cover m o O WD P Q Input slots 16 in total Ventilation fans Earth terminal Power input RF output Distributes the RF channels from the output modules using an F connector Test point 20 dB RF test point of output 20 dB Configuration port Ethernet configuration port for setting up the headend unit IP address reset dial Switc
4. 31 Managing configuration files Saving Headend configuration files can if desired be saved on a computer This simplifies the process of configuring additional headends A saved configuration file can be used on headends that do not contain exactly the same modules It will however be necessary to reconfigure delete add the modules that differ between the initial headend and the headend being configured TDH Service Tool 1 Select the System tab 2 Highlight the configuration file to be saved on the computer 3 Press the Load from TDH button 32 Uploading Managing configuration files st Navigate to where the configuration file is to be saved Enter a name for the configuration file Select XML in the File type field Press the Save button Configuration files previously saved on a computer can be transferred to the Service Tool to simplify the configuration process Any module differences will need to be manually configured 1 2 select the System tab Press the Load to TDH button Navigate to the folder where the configuration file to be uploaded is located Select the file Press the Open button The configuration file will now be listed in the configuration list area A number in square brackets e g 1 is added to the name of the new file if an identically named configuration file is already present 33 Configuring network Network tab configuration 1 Cli
5. TRIAX ide User guid 90 928 rt 6 end Unit A d Hea 800 TDH d a by Win Rik a TETEN a l n Dt Sain gr Contents Contents ls WS PT Lei LE 4 Ee L EE 4 Ee Ee EE d Ode d E2 41 E 4 Eege d INTRODUC TION WE 5 B CONTENT ra a E E E E otic vases E nan ic ec O E E E E eaeatees 5 COMPONENTS eegene eege 6 PUA T LEHNEN 7 Vleit gie H Ueleg dei 7 FOV AID EE 7 mS i Ten TEE 8 PTF UU een EI 9 TUE TAO et 9 PSE dee OUT POON CS ac ese ech NEE tnd cs se ens ca T ETE not ens eee eee we eens ace 9 PRACTICA eege 10 LOOPIT ee 10 Removing MPU MOGUCE sorri tasaren e seer eee E nee eter er ete eee ee mae T none ee eee eee a 10 WA OVING POC TAO QU E 10 Input module status EI 11 OUTPUT MODULE S cirera E E E AE E a 12 OPU TOU IE e 12 leede e OU PULMOOUICS E 12 Panov OU TOUT FOG E aan cic aes cites nee ated en ricci E EE acacia A cnet AEE EE E EEES 13 SYSTEM MONITORING irricsd ce ctescrteccousceectevensoecendsowecensessacauercestupeusaadewdecaataecsbacende eaaseveusuedvadsvaceaceoucevesvaueousecoudeedssessanenanadenes 14 Deg 14 HEADEND CONFIGURATION HN 15 Ovo TEU EEN 15 COMO FEF AIA TOO IOI SIS scat eege 15 EE 15 PRYSICAl connection 10 NEADS G BE 15 SERVICE TOOL E 16 EE ee 17 CONG AHO ee 17 EIEEE E E EE 17 Ee E 18 ITSO INS eebe 18 ADMIN TRATON WE 19 BAG AO EE 19 Contents TOC OI ME 20 1E 01 ede cee een Oe ee nee enc I ne nT et Oe en en ee Ne ge EE E ee ene ee ee ee ee en ere eee 20 I AEE ec ea
6. bnet mask and default gateway in the corresponding fields 4 Press the OK button 23 General settings administration Settings for TDH Service Tool Rebooting 1 Expand the System maintenance area 2 Press the Reboot button Note Changes to IP addresses only take effect when the headend has been rebooted Viewing system It is possible to save log files for viewing headend actions log Settings for TDH Service Tool 24 General settings administration Firmware Updating 1 Expand the System maintenance area 2 Press the Save log button 3 Press Open to view the log file in Notepad d Press Save in Notepad to specify a file location and if required rename the log file as per normal Windows operating system procedure Firmware updates are available from the Triax home page www Iriax com and then applied to the headend Always read the release notes to determine whether the headend would benefit from available firmware updates or not Settings for TDH Service Tool 1 Expand the System maintenance area 2 Press the Change button The Firmware window lists the headend s current and previous firmware versions 29 General settings administration Change firmware dialog 3 Press the Upload file button 4 5 6 Navigate to where the update file is saved Select the file Press the Open button The new firmware update file is listed in the Change firmware
7. ck the Network tab in the TDH Service Tool TDH Service Tool The Network tab initially contains default values for the services that have been configured on the Output tab Network ID s are required by end users when they have to perform a NIT Network Information Table search when searching for services on their televisions or set top boxes Note that Network ID s and Network names are required for both DVB T and DVB C Network ID Provided by the TDH 800 headend system This cannot be modified Network name Provided by the TDH 800 headend system This cannot be modified Set original ID Check the Set original ID checkbox to enable the Orig network ID field 34 Configuring network Orig network ID NIT Standard EIT Use static NIT version CAT tables Enable HD LCN Enter an original network ID in the Orig network ID field This may be required by some set top boxes Default is DVB Nordig can also be selected This field displays the EIT method being used and cannot be modified By default the Use static NIT version checkbox is deselected If it is necessary to control when a new NIT version is sent then select the checkbox and enter a version number 0 31 in the NIT version field lt is however recommended that you keep the default value By default the CAT tables checkbox is selected CAT tables are used in connection with decoded channels lt is however re
8. commended that you keep the default value even if all channels are FTA Check the Enable HD LCN checkbox if an HD channel is to take precedence over the same channel in SD mode LCN numbers for both the SD and HD channels need to be specified in the LCN number field and HD LCN number fields 2 Press the Submit button when the required changes have been made 3 Press the Apply button TRIAX Manufacturer Dear Customer Should you require technical assistance in the event that your expert dealer is unable to help you please contact us at Triax A S Tel 45 76 82 22 00 Bjornkeerve 3 mail triax triax dk 8783 Hornsyld web www triax dk Denmark DECLARATION OF CONFORMITY TRIAX confirms that the product conforms to relevant EEC harmonised standards and consequently can carry the CE mark Relevant harmonised standards DE EN 60728 2 2010 DS EN 60728 11 2010 and DS EN 50083 2 2006 This document is only valid with the signature of the person responsible for CE marking by Triax Date October 2012
9. e new password in the Confirm password field 6 Press the OK button 21 General settings administration Licences Licenses for some particular services need to be activated in the headend system Settings for TOH Service Teol 1 Press the Admin button at the top right hand corner of the System window 2 Expand the Licence handling area 3 Contact Triax Sales and provide the contents of the serial number and unique ID fields 4 Enter the code provided by Triax Sales into the Activation key field 5 Press the Activate button 6 Press the OK button Note Clicking the Activate button accesses the available licence s the unique ID changes the activation key is deleted and the activated licenses are listed in the licence pane You can purchase additional licenses by contacting Triax Sales and provide the serial number and unique ID A new activation key will then be provided for accessing the additional licences 22 General settings administration IP addresses lt may be necessary to specify specific IP addresses for the headend to avoid network IP address conflicts Note Headend IP addresses can be reset to factory default settings if required This is done using the ID switch located on the headend unit Settings fee TDH Service Tool 1 Press the Admin button at the top right hand corner of the System window 2 Expand the IP settings area 3 Specify the headend s IP address su
10. h for resetting the headend s IP address Output slots 6 in total Behind front cover Headend Installation Headend installation Mounting You can mount the headend either onto a system rack or directly to a wall Attach the mounting brackets to the headend with the supplied screws Installation Bracket position Rack At the front of the headend Wall At the rear of the headend Attach the headend to the wall or onto a system rack Ventilation Dex Zb ex Gs requirements Sat See ar 10 cm Sen See SCH Ke 10 cm ou 1 en ze db d aii 3 TOH 500 e Ensure that min 10cm ventilation space is available on both sides and at the front of the headend Power Earth 1 Connect an earth cable to the Earth terminal 2 Attach the other end of the earth cable to an approved earth connection point 3 Insert the supplied cable into the Power Input port 4 Confirm that the IP address reset dial is set to 0 Headend installation Resetting the IP address The IP address of a headend unit can be returned to the factory default address by using the IP address reset dial 1 Turn off the power 2 Set the IP address reset dial to 7 3 Turn on the power The LEDs flash red and yellow until the process of resetting the IP address has been completed The LEDs show green constant if the reset process was successful 1 Turn off the power 2 Set the IP address reset dial back to the initial setting 3 Tur
11. locale and time zone for the headend unit lt is also necessary to specify IP addresses for headends which are located on a distribution network Settesge for TDH Service Teal Laergeege settings 1 Press the Admin button at the top right hand corner of the System window 2 Open the Current language drop down list 3 Select the desired language 4 Press the OK button 19 General settings administration Location Time zone Settiegs tar TD Sg mg Toot 1 Press the Admin button at the top right hand corner of the System window Expand the Country settings area Open the Current location drop down list Select the country where the headend is located Press the OK button G o we P Setteegs tor TDH Server Tool 1 Press the Admin button at the top right hand corner of the System window 20 General settings administration 2 Expand the Time zone settings area 3 Open the Input module Main unit drop down list 4 Select the input module that is to be used for setting the headend s system date time time zone 5 Press the OK button Secu rity Settings for TOM Servace Tool 1 Press the Admin button at the top right hand corner of the System window 2 Expand the Password settings area 3 Specify the current password in the Old password field triax1234 if the Service Tool is being used for the first time 4 Specify a new password in the New password field 5 Re enter th
12. n on the power The IP address has been reset to the factory default Input modules Input module types Inserting input modules Input modules You can install up to 16 input modules in the headend Each input module is identified through the use of a specifically coloured label The label also indicates the module types name and associated item number The remainder of the label is used for noting post installation module information Another label containing a barcode and serial number is located on the underside of the input module Name Hem number Label colour Name Hem number Label colour Name Hem number Label colour DVB T and DVB T2 input module 692823 Purple DVB S and DVB S2 input module 692820 Light blue AV input module 692080 Yellow 1 Remove the protective cover away from an available input slot 2 Retain the protective cover Note Any available input slot can be used 1 Push the input module into the input slot until the input module is locked in position 2 Note details for the input module on the label optional 3 Continue inserting all additional input modules Input modules Attaching cables Looping cables Removing input modules Moving input modules 1 Attach the signal cables to the IN connector on the input module Note Ensure that enough cable is available for relocating input modules to alternate input slots at a late
13. nformation window This is especially relevant if the system icon is red 1 Select the System tab Viewing system information TDH Service Tool Click on the system text 2 Select the headend in the System information list area 28 General settings administration System information for unit Errors are present All Software versions must be identical The System information for unit window is displayed containing information relating to e Any headend system errors e Name and associated software version of input and output modules Note that the software versions installed on the TDH 800 main unit and each input output module must be identical Update the software for the entire TDH 800 headend including input output modules if this is not the case e MAC addresses e Current minimum maximum temperatures e Power supply 29 Managing configuration files Managing configuration files Creating 1 Select the System tab 2 Select the New button An empty configuration file is created and listed in the configuration list area Activating TDH Service Tool 1 Select the System tab 2 Select the configuration that is to be actively used on the headend 3 Press the Set active button 30 Managing configuration files TDH Service Tool a Deleting 1 Select the System tab 2 Highlight the configuration file to be deleted 3 Press the Delete button
14. onsisting of four RF modules channels Output module Each output module is identified through use of a specifically coloured types label The label also indicates the module type s name and associated item number The remainder of the label is used for noting post installation module information Another label containing a barcode and serial number is located on the underside of the output module Name QAM FTA CI output module Item number s 692855 962856 Label colour Pink Name PAL FTA CI output module Item number s 692850 692851 Label colour Green Name COFDM FTA CI output module Item number s 692860 692861 Label colour Purple Inserting output UE SE ER l m AA e A p 1 Remove the power cable from the headend 12 Removing output module 2 Output modules Remove the bottom front cover by unscrewing the 4 screws indicated above CA module 3 Insert smart cards if relevant e Insert the service provider s smartcard into the CA module e Insert the CA module into either of the available slots in the output module Mi Www Smart card O Say p o SS a O S V gt Push the output module into an available output slot Press until the output module is locked in position Continue inserting all additional output modules Note details for the output module on the label optional Attach the bottom front cover to the headend unit Insert the power cable Remove the powe
15. r cable from the headend Remove the bottom front cover by unscrewing the 4 screws Release the lock mechanism on the module to be removed Extract the module from the headend Confirm that the extractor fan is located in the centre of the output area Attach the bottom front cover to the headend unit 7 Insert the power cable 13 System monitoring System Monitoring LEDs Four LEDs are placed at the top of the output section of the headend unit two of which provide information on the state of the headend The LEDs are named from left to right System Status Tuner Status LED3 LED4 The LEDs can be green constant green flashing red or no colour is displayed The message indicated is different for each LED LED Name Colour system Status Green constant Green flashing Red Tuner Status Green constant Red LED 3 Not used LED 4 Not used 14 Message Power is on and the headend is operational The headend is booting up An error has been detected in the headend which must be investigated The input module tuners are locked One or more input module tuners are not locked Headend configuration Headend configuration The TDH800 headend needs to be configured before it can be used System requirements Computer minimum requirements Static IP address Physical connection to headend A computer meeting the following minimum requirements is necessary for config
16. r date signals can be looped between DVB S S2 input modules 1 Attach the signal cable to the IN port on one DVB S S2 input module 2 Attach a loop cable to the OUT port on the same input module 3 Attach the other end of the loop cable to the IN port on another DVB S S2 input module 1 Remove the signal cable from the module 2 Remove the module from the headend with a flathead screwdriver 3 Pull the module out of the headend zech Remove the module from the headend with a flathead screwdriver 2 Pull the module out of the headend 3 Insert the module into a new input slot 10 Input modules Input module Each input module has an LED on the front to indicate its current status LED status when the headend is powered Green flashing Green Red No colour The module is yet to be configured No errors have been detected and the tuner is locked to the frequency Error has been detected and the tuner Is not locked to the frequency Module is not powered The software update status of the input module is also displayed on the LED Orange Temporary off Temporary green Red Green Booting Initiation of the software update Every time the module receives a valid data package Repeated until the update is completed without any errors software update failed software successfully updated 11 Output modules Output You can install up to six output modules each c
17. ses este ee 21 EE ee A ne ne ee ee ee ee ee ee ee ee ee eee ene 22 DP CLOVIS EE 23 FHC DOO IO E 24 WV VS MOG GE 24 PUTTIN EEN 25 Viewing system formation 28 MANAGING CONFIGURATION FILES ask KR KKK ERKENNEN ENNER KREE KEREN KKK REENEN REENEN ENNER ERKENNEN RENE 30 TIN E EEE AET EEE AEE E sets oe cra EEE avant ele E E st ssc nase EE AE EE AEEA 30 ACTIVATING cccccsccccccccccccccccccucccccusccccuecccecauseccusscscuuececauceseusscecuenececauseseusuececuuseeeuuuceccuauseeeuueceuauseeeususeeeuececeuauscecuaueseuseeceuauccesuausss 30 EIERE eege 31 ee ER UPEO e Te ereid e aceseceiseesaseetedaaevoasassefecedatantoononesnaeseaaattme nose dowentimedecotaseetesdsaascaasune feeessdeneeodestateteuedsaestaseoer lt e 33 NETWORK TAB CONFIGURATION aaessoessesseeseeseoseosecsecsscsecsssecsecsecsecsecsecssosscsssessecsecsecsecsecsscsecessscsecsecsecsecsscssossssesecsecsee 34 MANUFACTURER EEN 36 Headend overview Safety precautions Environment Power supply Weight Earth Disposal Operating temperature 10 C to 50 C Storage temperature 20 C to 70 C Max Operating humidity 80 RH Max Storage humidity 90 RH The input voltage must be 190 264 VAC 45 65 Hz 280 W Max Use only power connections installed by professionals e Minimum weight 8 5 kg e Maximum weight 11 7 kg The headend unit must be correctly earthed according to applicable national regulations Within the European Union this label indicates that
18. uring the headend Operating system Windows XP or above Browser Windows Internet Explorer version 6 0 or equivalent Additional software Microsoft Silverlight Runtime version 3 0 or above To access the TDH Service Tool your computer must use a static IP address Refer to the computer s operating software documentation for assistance on configuring static IP addresses e Connect a Gate shielded cable or better between the Computers network port and the configuration port on the headend 15 Overview Service Tool 1 Open a web browser window 2 Enter http 192 168 0 100 in the web address field 3 Press Enter TDH Service Tool 4 Enter the password 5 Press the Log in button Note Password triax1234 when the Service Tool is opened for the first time The Keep me logged in checkbox overrides the system s automatic time out function which is activated after 20 minute s inactivity 16 Overview Ove rview TDH Service Tool en icon le ee ae ee O Tabs Misc buttons Communication System icon Configuration EE buttons Communication Indicates whether the Service Tool is communicating correctly with the icons headend unit Green The Service Tool and headend are communicating correctly Red The Service Tool and headend are NOT communicating correctly System icon Indicates whether the headend unit is functioning correctly Green The headend unit is
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