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1. ON BE GE Li Lift up handset Permanent call forwarding Destination number for call Ack Replace Call forwarding on no reply forwarding signal handset Call forwarding on busy without line access digit Deactivating call forwarding 61114612726 pu Lift up handset Permanent call forwarding Ack Replace Call forwarding on no reply signal handset Call forwarding on busy Silent signalling Deactivating call signaling for analog terminal devices 5 1 Kl Fi E Lift up handset internal external calls Ack Replace only external calls signal handset only internal calls Activating call signaling for analog terminal devices 51710 Ea Lift up handset Ack signal Replace handset Call modes Day Night Activating team call assignment for one team E E Lift up handset Day Night call mode Enter team number 00 19 Ack signal Replace handset Switching team call assignment for all teams Teams Operation I EJEIES ve Lift up handset Day Night call mode Ack signal Replace handset door terminal door intercom device Swi
2. Configuring the PCs IP addresses After you connect a PC IP addresses must be assigned When doing this you must ensure that the IP addresses assig ned to the PCs and the PABX systems are in the same IP network This also applies if you wish to utilize common re sources among several PCs ina LAN for example released directories network drives network printers All PCs lo cated within the network require an IP address In its initial status the PABX is configured with the IP address 192 168 1 250 and the DHCP server integrated into the PABX is activated meaning that any PCs that are connected must be set to receive their IP address automatically This mode is recommended to dispense with the complicated manual configuration of the IP addresses for the pcs that would otherwise be required Note Ifyou are already using a network and whish to use the PABX as the DHCP server you may have to transfer other pa rameters via DHCP to the pcs Only change these parameters if your existing network explicitly demands this Arbitrarily changed parameters may result in a complete loss of all network functions You can configure the following parameters Default TTL If you can not reach certain sites in the Internet a ping is answered with the message destination unreachable it may be meaningful to increase the T TL parameter default is 64 and specify that all PCs configured via
3. A ve 0 0 0 0 Lift up handset Ack signal Enter PIN 1 Ack signal Changing PIN 1 or PIN 2 You can prevent misuse of your PABX by other parties by implementing various security functions Your PABX set tings can be protected using your 4 digit PIN1 code number Access by external parties remote access is protected using your 6 digit PIN2 PIN 1 4 digit Security precaution against misuse of your PABX by other parties PINI is a 4 digit code number that is required when you wish to protect your system settings against unauthorized access PIN 2 6 digit Security for settings made from external telephones For the settings Call forwarding Follow me from external location Room monitoring from external location prevent unauthorized parties from using your PABX Only after you enter this 6 digit PIN2 are you allowed to utilize functions in your PABX that can be activated deactivated from external telephones Note Remote access using this 6 digit PIN2 is only possible when this PIN2 has been changed individually i e it is no longer in its initial setting of 000000 EIEIEN or EINE E Change PIN 1 Change PIN 2 Enter new Enter new PIN Ack signal 4 place 6 place PIN confirm Configuring performance features using a telephone Activating Least Cost Routing LCR Setting features using a telephone 718 1 B Ei ai Code Enab
4. Defining your own number for the next call Operation m Deleting an automatic Completion of Call on No Answer with ISDN phones Internal completion of calls on no reply is canceled with ISDN telephones using the following procedure 1410 Es Lift up handset Cancel completion of calls Ack signal Replace handset Defining your own number for the next call ELI Lift up handset Code number Select external ISDN con Index Dial call nection 1 2 0 9 number Temporarily suppressing transmission of your own number Transmission of the caller s own number is suppressed using the following procedure with analog terminal devices Please refer to the operating instructions for ISDN terminal devices on how to initiate this feature EAEE Lift up handset Dial this code Dial call number Trunk group reservation Neither for IP phones nor trunk groups with SIP providers Activating trunk group reservation J E 0 a Pad Co pun You hear the Ack Replace The selected ISDN Lift up busy signal signal handset connection becomes handset available Deleting trunk group reservation ERI b Lift up handset Ack signal Replace handset Speed dialing from the telephone directory
5. keypad You are conducting a call and wish to register it for a project 510 i Eg Conversation Entering a project number Ack Continue call max 6 place signal Project number for an external call You can use this feature at an analog or an ISDN terminal device if your ISDN terminal does not support the function Net direct Keypad during an ongoing call You are conducting a call and wish to register it for a project H Ho s E R Conversation Entering a project Ack Continue call number signal max 6 place m Operation keypad function Net fixed keypad function Net fixed 4 0 Eo ER s A Lift up handset Dial line access digit Initiate keypad function Enter codes Replace handset Sending a fax from a multi function terminal EX El HER o Liftup handset Enter code number for fax group 3 Dial the external number Direct dial in Making telephone calls with activated direct dial in T e Lift up handset Begin dialing within the configured time Entering and activating a direct call number GE F Ec Lift up handset MSN extension num Ack signal Replace handset ber without line ac cess digit Activate deactivate direct dial in GE
6. Bee o J Lift up handset Select speed dialing index 000 499 Subscriber is called Conversation Voice announcement m Operation Announcement E Lift up handset Internal number for the voice an Voice announcement Terminate voice announcement nouncement extension Announcement Refer to the operating instructions for your telephones whether the phones support the message feature Making an announcement 151410 F E Lift up handset Internal number or team Ack signal Announcement number Enabling inhibiting announcements Youcan enable or inhibit the sending of messages to your telephone If you have disabled messages being sent to your phone the caller that is attempting to send a message to you will hear the busy signal EE 51911 Ey Lift up handset Enable announcements Ack Replace Inhibit announcements signal handset Room monitoring This feature can not be used in conjunction with inquiry call call forwarding or team call functions Enabling room monitoring for an internal telephone EXEIEJE Ed Lift up handset Ack signal Do not replace handset Do not deactivate hands free calling Room monitoring from an internal telephone A 8 EJ Lift up handset Di
7. A PC that dials into the local network via RAS is automatically assigned an IP address by the integrated DHCP server Appendix Troubleshooting Not every fault or malfunction is an actual PABX system error Check your installation configuration with the aid of the following section Appendix Troubleshooting Fault Description Possible Cause Fault Remedy lifting handset No dial tone after PABX not connected to po wer supply properly Check 230 V AC outlet for example by plugging in a lamp Plug in power supply unit power plug not plugged in properly Check connection between PABX and 230 V AC outlet Terminal device defective Replace terminal device Check terminal device at other connection Telephone connection faul ted Faulty installation Check PABX jack connections PABX settings faulted am biguous programming of PABX system Unplug and plug the plug in power supply unit back in Reset the PABX to initial state No internal calls are received Station guarding do not disturb is active Deactivate station guarding do not disturb Call forwarding to another number activated special dial tone in handset Cancel call forwarding No external calls are received Same causes and remedies possible as for No incoming internal calls PABX not connected cor rectly to the network termi nation unit of your network service p
8. The filters are described by rules whose configuration requires expert knowledge about the TCP IP protocol family The firewall of your PABX system can be easily configured using a Filter Wizard in which you need to indicate in plain text whether you wish to allow defined applications access to the Internet To start the Filter Wizard in the configuration item Network filters click the button Filter Wizard The following mask is then displayed after a warning that starting the Filter Wizard will delete all filters that have been configured up to this time Selection of predefined filters S Filterwizard version 1 14 international Please select the compatible filters for your router The resulting filter table will be Ww generated automatically and is available for editing by you Secure system privileged ports Active FTP Closes firewall for critical connection on default Enables active ftp transfers does C on requests DoS from the internet C off not affect downloads with oif default webbrowses these are using passive ftp IP Spoofing Passive FTP Blocks packets with fake on default Enables downloads using ftp protocol on default er C off IP addresses helps to avoid hacker C off e g with webbrowser attacks DNS HTTP Enables the resolution of URLs on default Enables internet surfing and http on default webaddresses into IP addresses Colf downloads with or without port
9. Confirm your entries by pressing the hash key a You will hear the positive acknowledgement signal After entering this procedure wait around 3 seconds before entering any other codes The Voicebox codes are given under Quick reference guide for Voicebox Page73 Note You will be returned to the main menu immediately when you press the number key while a function is being executed for example Listen to new messages If in the example shown here you have finished listening to a new message and then press the number key you will hear the negative acknowledgement signal even though you are still located in the main menu C O Procedure for entering the Voicebox menu Voicebox Answering machine Listening to new messages or to recorded calls EI Dial this code The new messages are then played back one after the other with each one being separa ted by the positive acknowledgement signal Ifno new messages are present you will hear the negative acknowledgement signal and are returned automatically to the beginning of the input procedure again as if youhad pressed thenumber key Then select the function while the message is being played back El Listening to the next message end the message you have just listened to and listen to the next one in the sequence FA Repeat the message just listened to the message that you have just listened to is repeated El Delete the message just listened to the message
10. ABO Fi Entering a project number e BEBE Project number for an external call Bl Brief description of functions m Answering machine EID Multifunctional device 171713 Ee Keypad functions DEI or EJ gt System parked inquiriy EIESEIEI Haga v e Pick up of a call from the answering machine Multifunctional device Telefax group 3 Initiating keypad functions For a description of the features please refer to then network operator s docu mentation Initiating a system parked inquiry Accepting a system parked inquiry m Brief description of functions Quick Reference for Voicebox Quick Reference for Voicebox Listen to new message The new messages are then played back one after the other with each one being separated by the positive acknowledgement sig nal Listening to the next message You finish listening to one 1 message and then listen to the next one Repeat the current message The message that you are cur A rently listening to will be repeated Delete the current message The message that you are current ly listening to will be deleted Listening to old messages or recorded calls Older messages are played back one after the other each one se parated by a positive acknowledgement signal Listen to next m
11. The Voicebox codes are given under Quick reference guide for Voicebox Page73 Remote control of Voicebox from an external phone To use a Voicebox from a remote location remote polling must be enabled in the configuration and the 4 place PIN for the Voicebox changed individually from default setting Remote control by dialing up the Voicebox ER Lift up the handset of your phone external subscriber Dial the number that is assigned to the internal subscriber or team Wait until the Voicebox has taken the call Set your phone to frequency DTMF dialing or usea DTMF manual transmitter EIE Dial this code nt You will hear the positive acknowledgement signal Enter the PIN for the Voicebox Confirm your entries by pressing the hash key Configuring the Voicebox using a system phone Remote control of Voicebox from an external phone You will hear the positive acknowledgement signal The Voicebox codes are given under Quick reference guide for Voicebox Page73 Remote control using remote polling function for PABX system Ifremote polling has not been enabled via PC configuration General the function must be enabled using Enable Inhibit remote access viaan internal telephone Youcan then activate and use Voice boxes from remote locations Lift up the handset of your phone external subscriber J gt Dial the number that is assig
12. is then added to and shown in the display when the phone is idle When new messages are present in the Voicebox the Voicebox soft key begins flashing along with the call LED ofthe system telephone In addition the number of new messages is also shown in parentheses behind the Voicebox softkey e The telephone is idle Press the Voicebox soft key Info Voicebox Telephone directory Idle NO Caller list Ifthe PIN is still setto the default setting 0000 the Voicebox menu can be opened by pressing the Voicebox softkey If the PIN has been changed you will first be asked to enter the PIN Voicebox Please enter PIN The menu that is displayed is controlled by the PABX system and can be used for operating and configuring the Voicebox whose number has been stored in the telephone A Messages Day settings Night settings Generals Et To open one of the menus displayed Configuring the Voicebox using a system phone Settings for the Day and Night modes press the corresponding softkey next to the desired menu or Use the arrow keys to select the desired menu and confirm your selection with OK Recording announcements You can record two different announcements announcement text and information text for each Voicebox The length of the two announcements is subtracted from the available recording time for that Voicebox In brief this me ans that the longer the two a
13. 17 System Requirements 56 System telephones 44442444 an uem do 27 T TAPING u s aoe e oH em be eee E 53 TAPI IATIELAN 2222 22 59 52 TAPI Configuration 52 p PTT 60 61 NETESE TETTETETT ee deee ees 21 technical specifications 66 67 Telephone directory zu u u u Sue 13 Telephone Directory Manager 51 Telephone interlock 4 55 ds Rs 12 Temperature range 3 40 ba x heh EUR S s 66 Temporarily suppressing transmission of your own number oes eee eee EAS 13 Terminating an Internet connection from the phone 25 Three party conference 19 Tracing Malicious call identification 15 ransferacall 18 Transferring a call unm uoo om mn 18 Troubleshooting 64 67 Trunk group seizure 11 Tilt uu RESP mE 58 U Unrestricted data 222220 6 WeDGUVeli lee ERROR nenne 22 Using system telephones 27 Usingthe Voiceboxataphone 32 V Voice announcement uu n and 13 Voice announcement with background music 6 VOG DON e per EEEE 28 Voicebox PIN oss aud eae en Ee a 39 W Waiting call COPDE v icd ose m uou wet ae an 17 Wake up call g ci seo warnen 2j WEEDE sasra es Ron eS V SOS S bees 66 Windows95 NT4 llle 54 Windows configurator 5 Konformit tserkl rung Es funkwerk enterprise communications Konformit tserkl rung Decl
14. Activate deactivate Switching contact 01 03 Ack signal Replace handset Switching contact with a button function remote e age dB EEE Lift up handset Service number Special dial tone PIN 2 Ack signal 19171 1 F A Switching contact 01 03 Ack signal Replace handset The switching contact closes for the time interval you have programmed 1 999 seconds Terminating an Internet connection from the phone Using a corresponding operating procedure you can terminate an ongoing Internet connection from any phone BAE Ea Lift up handset Disconnect Internet connection Ack signal Replace handset Communication Call charges Modified code numbers Modified code numbers You can program your PABX with individual code numbers for the following features Customizing the default PABX numeric code adds an extension from the internal telephone number plan of the system Enter allchanged code numbers in the table Various code numbers can be entered for the System parked inquiry feature Feature Default code number Changed code number e e e K Line access digit Puk System parked inquiry four codes 151916 The operation principle of the features whose code number has been changed remains as described You can either use the changed code number internal
15. Usea Cat 5 Ethernet cable to connect one of the LAN Ethernet ports of your pabx with the PC or Connectyour PC with the installed ISDN PC card to the internal ISDN bus using an ISDN connec ting cord FA de nnn Configuration with a PC PABX and PC m If you have an ISDN card with CAPI 2 0 installed in your PC you can also conduct PC configurati on via the internal ISDN connection of the PABX This type of configuration is possible starting with the Windows 98 Windows NT4 operating systems Professional Configurator Using this program you can configure the features for your PABX as you require You can then complete these set tings step by step and import them into the PABX You should also store your configuration on your PC Description of the router functions Description of the router functions The PABX system provides all functions required for high performance Internet access for individual Pcs or for an entire LAN viaxDSL or ISDN A firewall integrated into the PABX together with NAT network address translation provides the necessary security while the DHCP server and DNS proxy functions ensure that configuration effort is kept to a minimum both for the PABX system and for your PCs Internet access for all of the PCs connected to the PABX system is provided via one single connection SUA single user account only one set of access data is required from your Internet service providers ISP You
16. 2003 EN 55024 09 1998 Al 2001 A2 2003 Peine 25 01 2008 Ort und Datum der Konformit tserkl rung Place and date ofthe declaration Anschrift Address Fon Fax Form CE FEC Pe 03 07 Dipl Ing Peter Schumann Konformit tsbeauftragter Name und Unterschrift Name and signature Funkwerk Enterprise Communications GmbH Werderstra e 45 D 31224 Peine 49 5171 909 0 49 5171 909 333 Dok TEZ 3 KE 0509 01 08 funkwerk enterprise communications Funkwerk The Perfect Match VOICE DATA SECURITY Funkwerk Enterprise Communications GmbH Siidwestpark 94 D 90449 Niirnberg For information on support and service offerings please visit our Website at www Funkwerk ec com where you will find a Service Support area Subject to modifications Ausgabe 4 010109
17. 8080 C off Very important switch it on Bronx Make sure to switch DNS on Neo Finish Cancel The Filter Wizard can be restarted at any time to load a modified edited configuration into the PABX system Click the button Send configuration data to transfer and activate the filters After the data is sent the new configuration is activated in the PABX system and any ongoing Internet connection is terminated The connection is re established however as soon as a data packet must be routed to the Internet which the firewall lets pass in accordance with its configuration C O Description of the router functions m Notes Note that when you click the button Send the entire configuration for the PABX system will be overwritten It is strongly recommended to read out the configuration for the PABX system and storing itin a file prior to changing the filter configuration We recommend following the instructions given by the Filter Wizard unless you establish that one of the applica tions you are using can not set up a connection to the Internet In this case please check whether the Filter Wizard has a corresponding filter available Elmeg regularly generates an updated database for the Filter Wizard which is availa ble at the www elmeg de Web site Please note that all filters that are generated with the Filter Wizard are based on packets being discarded with the ex ception of those for which an appropriate rule e
18. DHCP to be re assigned configuration from the DHCP server or simply restart your pcs MTU The MTU parameter is used for defining the data packet size used in the LAN Only packets with a maximum pay load of 1452 bytes can be transported via a DSL Internet portal when the PPPoE protocol is used for example with T Online Packets in the PABX system should not be first split up and reply packets not re assembled It is therefore expedient to use an MTU of 1452 bytes to achieve the greatest possible data throughput rate for the DSL connecti on This may however result in the data transfer rate in the LAN being reduced slightly Description of the router functions DHCP lease time The lease time is the time in seconds for which a LAN client receives an assigned IP address before that address is fetched and returned to the DHCP server address pool A LAN client can extend the lease time automatically Default gateway You should enter 0 0 0 0 place holder for the PABX system IP address as the default gateway if Internet access it to be provided via the PABX system Domain Suffixes You should only configure the parameters Domain Names and DNS server when you are operating a DNS server within the LAN Netbios Name Servers The Netbios Nameserver parameter is used for the name definition for Windows PCs when you use a WINS server in the LAN This parameter should only be configured when you o
19. T 615 Lift up handset Deactivate Reactivating a direct Ack Replace direct dial in dial in signal handset The numbers stored in the PABX for direct calls are retained even when the direct call function is deactivated Deleting a direct dial in number phone number HQBE z Lift up handset Delete a direct dial in Ack signal Replace handset The stored direct dial in number is deleted Room inquiriy You can call another party at any time during an ongoing call J You are conducting call You would like to call another party Ll Press the R key You will hear the internal dial tone Call waiting Operation or Hl If you wish to speak to an external party dial 0 first If you hear a busy signal after dialing 0 either your telephone does not have proper authorization for an external call or the line is busy Dial the number of the party you wish to call You will hear the ringing signal in your handset The party will be called The party being called lifts up the handset of his her phone Conduct your call To end the inquiry call press the Disconnect key on your ISDN phone With analog telephones The connection put on hold is terminated The active connection remains The active connection is terminated and you return to the call that was previously put on hold Continue with your call
20. and the call LED flash this indicates that new messages have arrived at the assig ned Voicebox You can open the PABX system Voicebox menu by pressing this softkey In this menu you can listen to messages or make further input set the configuration for the Voicebox This menu along with the functions it contains for using and configuring the Voicebox is managed in the PABX sys tem Note The special menu for convenient use can only be used for one Voicebox at a telephone You must install an optional Compact Flash Card in the PABX system to use the integrated Voicebox system Note First you must assign and configure a Voicebox for an internal subscriber under Voicebox in the configuration Only then can you utilize the following setup procedure Remote control of Voicebox from an external phone Configuring the Voicebox using a system phone Configuring a number for the Voicebox in the system telephone The number of your Voicebox must be stored in the system telephone You can input this number using the PC confi guration program for the system telephone or using the system telephone as described below Begin as follows C gt Configuration Voicebox Enter the number for the Voicebox and confirm with OK in the example shown here 21 ze Entering the Voicebox menu After you have stored the number for your Voicebox in the system telephone the softkey Voicebox
21. can configure more than one ISP System Requirements for Windows System requirements BM or 10096 compatible PC Pentium or comparable processor min 233 MHz clock rate and MMX technology Oneofthefollowing operating systems has to be installed Windows 2000 ME XP or Windows Vista 32 bit RAM for Windows ME min 64 MB 2000 Windows XP 32 bit min 128 MB Windows Vista 32 bit min 512 MB e Youalso need a VGA graphics adapter approx 65000 colors a resolution of at least 800x600 pi xels ThePChasto havea CD ROM drive Therequired free disk space for installation is 40 MB The PC should have at least one free USB port Anetwork card must be installed to perform configuration via Ethernet Toconfigure your system via the internal ISDN connection you must have an operational ISDN PC card installed in your PC nternet Explorer Version 6 00 or higher must be installed to use the WEB LCR Initial Commissioning and Minimum Configuration You can connect PC to the PABX system either via Ethernet or USB Once you have linked your PC to the PABX system you must select an ISP and where required enter you access data And before you know it you re surfing the Internet Connecting the DSL modem to the Ethernet 10BaseT port If you have a DSL connection you must connect your DSL modem to the WAN xDSL port ofthe PABX system Use a network cable for this CAT 5 1 1 with RJ 45 connectors at bot
22. desired for the morning call between 00 and 23 in this example 6 am 3 0 Enter the minute for the morning call between 00 and 59 in this example 6 30 am Canceling a wake up call 1712 En Lift up handset Ack signal Replace handset Configuring a wake up call from the Reception desk phone In addition to configuring wake up calls using the room phone wake up calls can also be defined for several days in advance from the Reception desk phone system feature Answering a morning call O joa J The telephone in your Lift up handset Music on Hold or voice announce Now hang up the handset and the room rings ment wake up call is ended Door intercom device Making a door interphone call Opening the door R EIE vr Door intercom Lift up handset Conversation via door Code call intercom m Operation Signaling features BEN EE M es Door opener Ack Replace signal handset Activating the door opener EEE 1 Lift up handset Code Door opener Ack signal Replace handset Opening the door with ISDN telephones that do not support suffix dialing If you wish to open the door terminate the door entry phone call and replace Lift up the handset again and dial HOHH to open the door Actua
23. for each message Recorded messages can be deleted while they are being played back I m Configuring the Voicebox using a system phone Listen to messages Begin as follows Y e ED Voicebox Messages Select the desired menu item Depending on the Messages gt menu item further selections settings or input New 02 Calls canbemade D Ole 07 Calle New Calls Old Calls Recordings Delete Recordings 3005 Delete SE The new messages are then played back one after the other All messages are gei ge back one after the other A new message counts as em been played ack even if you only listened to part of the message Messages that have been listened to are placed automatically in thelist of older messages Messages that have been listened to are played back one after the other AII messages are played back one after the other Recorded calls are played back one after the other All stored recorded callsare played back one after the other Youcan use this to delete all the messages in the Voicebox that have been liste ned to Deleting of messages may require several seconds depending on the storage time used bythe messages quantity andlength of the stored messages Commissioning the phone part Commissioning the phone part Phone number plan When you start up your PABX for the first time a number of settings are already pr
24. idle ie Indicates signaling at a terminal device for example your phone rings Youcan dialthe desired number fb One of these symbols indicates that you should dial the digit shown or a certain character Loss of power Symbols 9 These symbols indicate a selection of digits or characters from which you can choose the appropriate one x o This symbol prompts you to select a certain digit or character from a list or table Prompts you to press the flash key signal key Indicates that an acknowledgement signal can be heard in the handset Indicates aconference call When youenter the number for dialing viaan SIP provider dialing is not performed until around 5 se conds after the last digit has been entered Dialing is performed immediately when you press the key after entering the number In this case the terminal device must also be capable of dialing into the phone system with the E x E lt Supported Features The following ISDN features are supported by the PABX system at the exchange of the network service provider some of these may have to be applied for at your service provider CD Call deflection forwarding of calls PR Partial Rerouting Individual call forwarding for terminal devices at a point to point connec tion e CLIP CLIR Activation Deactivation of caller ID to party being called COLP COLR Activation Deacti
25. logging etc or you can apply the settings of one user to those for a different user Configuration is also used to define the calendar numbers for call control unrestricted numbers restricted numbers and emergency or direct calls You can also make general settings for the PABX for call data logging or for remote access to the PABX system Charge Manager You can use the charge manager program for logging connection data for reading out or clearing call data records stored in the PABX and user specific counters The call data records that are read out can be evaluated using various sorting and filtering functions or exported for processing in other programs For example Sorting functions allow you to compile data records according to internal users project numbers or numbers that are dialed transferred The filtering functions can be used to display data records containing individu al properties You can set these filtering functions to fit your specific needs Telephone Directory Manager The PABX system is equipped with an integrated telephone directory in which you can store up to 500 numbers with their associated names You can access the PABX telephone directory with all phones connected with the sys tem System telephones can also use the PABX menu Other telephones can use a code to dial from the telephone di rectory Entries are added to the directory using the Telephone Directory Manager on the CD The import export functio
26. opener and switching contacts Remote access protected by PIN2 6 place of the PABX Malicious caller ID tracing MCID Malicious Call Identification Follow me e Gateway external for ISDN internal for analog connection Meter pulse for analog connections 12 kHz or 16 kHz Transferring calls with or without prior notice switching Storing communication costs and call data records Communication cost display and charge counter of internal terminal devices Call cost account cost limit allowance account Call pick up Pickup Picking up calls from an answering machine Picking up calls for a specific subscriber Keeping ISDN layer 2 permanently active for each external ISDN connection Calendar 2 calendars with 4 switching times per week day and holiday Changing code numbers for specific features Keypad functions net direct Support for multifunctional devices at the analog ports PABX configuration over ISDN or USB LAN port Configuration of system features using a telephone Programming access to the PABX protected by PIN 1 4 place Cost conversion factor Country specific parameters can be set Least Cost Routing LCR including support of gateways Broker s call Signaling features PABX extension modules Assignment of names in the PABX system for subscribers teams and connections Loss of power Emergency operation possible Emergency call numbers in the PABX 6 numb
27. 0 ms 80 ms U eff appr 35 V 50 Hz 8 100ms to 1000ms in 100ms steps default state 200ms approx 3 meters Troubleshooting Technical specifications m Terminal Self powered terminal Speed rating Full Speed Ethernet connections LAN 10 100MBit s via RJ45 jack WAN xDSL 10MBit s via RJ45 jack Brief description of functions Brief description of functions This brief description of functions applies to the use of analog terminals If certain functions of ISDN terminals are not possible please do refer to the operating instructions of the respective ISDN terminal Pick up of the call AED Pick up of the call Making internal calls A Making internal calls Age Internal calls with automatic line acquisition Making outside calls Ans Making outside calls aL JP Outside calls with automatic line acquisition AEB EIE 0 9 Sending MSN to remote parties 0 94MSN Index ABE Specific trunk bundle selection ISDN POTS 0 4 ABE Specific trunk bundle selection ISDN POTS SIP prov 00 04 10 19 FAEN E Telephone interlock cancel Temporarily suppressing transmission of your own number CLIR EIBEIA S Temporarily suppressing transmission of your o
28. 56 MB 2 64 256 MB 3 42 7 256 MB 4 32 Number of Voiceboxes and free recording time for each Voicebox Voicebox Answering machine 256 MB 5 26 5 256 MB 6 21 3 256 MB 7 18 3 256 MB 8 16 512 MB l 64 512 MB 2 64 512 MB 3 64 512 MB 4 64 512 MB 5 31 2 512 MB 6 42 7 512 MB 7 36 6 512 MB 8 22 1 2 GB l 64 1 2 GB 2 64 1 2 GB 3 64 1 2 GB 4 64 1 2 GB 5 64 1 2 GB 6 64 1 2 GB 7 64 1 2 GB 8 64 If you change the Compact Flash Card while the system is in operation the number of Voiceboxes will be adapted to the capacity of the new card For example if you have configured the Voicebox system for a 128 MB card and then in stall a 64 MB card the Voiceboxes that were configured last will be de activated automatically If you then install a 128 MB card again at a later time the de activated Voiceboxes will then be re activated The Voicebox will be de activated automatically if its recording time has been exhausted The Voicebox can be re ac tivated after messages have been listened to and deleted 32 Voicebox Answering machine Settings for a Voicebox Settings for a Voicebox Announcements and operating modes An announcement text greeting message and information texts can be stored These announcements are spoken over the phone In the mode Record a caller will hear the announcement text and can then leave a mess
29. EIEI 0 0 1 9 EIR Z3E 0 0 1 9 Enabling a member s phone within a team J lt J lt Inhibiting a member s phone within a team AEEEE Activating day team call assignment for all teams ADR lt Activating night team call assignment for all teams Call forwarding AGM 4 Activating immediate call forwarding AEIDB E Activating call forwarding delayed AEDESE Activating call forwarding on busy AEnBE Canceling immediate call forwarding AEIEB Canceling delayed call forwarding AEIE Canceling call forwarding on busy Follow me AEIBmBsE Configuring internal Follow me Hagar Canceling internal Follow me Room monitoring AEIBEIEI Enabling room monitoring AEL Room monitoring from internal terminals Inhibiting calls AEEBEB8LDI 4 Inhibiting internal and outside calls AEIBEB8E Inhibiting outside calls AEIBHBHEB Inhibiting internal calls AEBEBDI Re enabling all calls Malicious call identification MCID JBEBH Malicious call identification MCID Project numbers
30. ER EEE ROTE anes 24 Modified code numbers c 26 Communication Call charges come een 26 System menu forthe PABX nern 26 Sysienit ephones nz che mus x 9merd eee gemae ee meee ese ee sae e eee sees ee TE 27 ligi ne ee T 27 Voicebox Answering machine 2 2 lllo lees 28 NV OICEDOX system performance features sss us qoe oe reiner Rey m EEE d x A EG Ux SUR d 28 Connections to the VoiceDox System zu a un a a aa ee eee qx na a a a Be aa denn 29 Number of Voiceboxes and free recording time for each Voicebox 2 llle 29 dubie e vn aan et eed be ad ee e he ee ae a ke 22 Usine the Vorccboxzela phone eu ac gace vee ne mie earth 32 IPs Ol cas hues eue area ese eas Hee we oe Boe he eee ee ee ee A 33 Using a Voicebox at an assigned phone su suus nomo aem YU Ue Ree 9e ee EGE Hae es 34 Procedure for entering the Voicebox menu gc au v xq Soe eae eee eee o9 RR eee Ee S eae 34 Use iromany interna telepliOPe nag eet eee Rhee ee d Go ee eee we 37 Remote control of Voicebox from an external phone naonana aaa ee 37 Configuring the Voicebox using a system phone 2 cc ones 38 Settings for the Day and Night modes llle 40 General seliines mau u na we ee ee Ban ae Bae eee eee eae ee oe eee ee eRe eas 41 Listen Oi ciu nae ere dena ke eek ee eae ee ee de A Commissioning the phone part CC comme 43 Configuring performance features using atelephone 46 SEIVL EI ee Denn
31. Initiating a system parked inquiry J 4 Lm Youareconductinganexternalcall Youwantto make this call available forasystem parked inquiry Press the Rkey You will hear the internal dial tone Dial any one of the 4 configured internal system parked inquiry numbers or the fixed code 596 You will hear the positive acknowledgement signal Ifyou hear the busy tone dial the next configured internal extension number Replace the handset the external call is put on hold in the waiting loop Accepting a system parked inquiry T e Call waiting You wish to accept the call from a system parked inquiry Dial any one of the 4 configured internal system parked inquiry numbers or the fixed code 596 Youhave accepted the call During an ongoing call you can accept or refuse a waiting call at any time Enable Inhibit Call Waiting for a Further Call R em Lift up handset EE EE Ed enable inhibit Ack signal Replace handset Accepting a waiting call room inquiry with waiting caller J LIF Youareconductingacall A second party calls you You hear the call waiting signal Dial this code You willbe connected with the waiting party Your first callis put on hold see Inquiry call For furt her procedures refer also to Broker s call or Three party conference call Acce
32. N telephones If an intercom call is not terminated by one ofthe two users the connection is terminated automatically after a time defined in the PABX around Enable inhibit intercom call reception J ggg Lift up handset Enable intercom calls Ack Replace Inhibit intercom calls signal handset Voicebox Answering machine A Voicebox answering machine is required when there are several subscribers or teams within the PABX system You can either let each subscriber or team have their own separate answering machine or you can utilize the Voice box system central answering machine integrated into the PABX Up to 8 individual Voiceboxes can be configured depending on the capacity of the Compact Flash Card used A Voicebox in the PABX system is assigned to the inter nal number for a subscriber or team team number for individual use by that subscriber or team for this purpose When Voiceboxes are activated calls for the subscriber or for the team are accepted automatically after a set time The caller then hears an announcement and can depending on the set mode leave a message You must use a Compact Flash Card in the PABX system in order to utilize the integrated Voicebox system Subscribers that have been assigned a Voicebox and configured using the Configurator can also edit calls by entering the appropriate code Note You cannot set up a voicebox for SIP phones Note The following Vo
33. P address range are used for RAS clients When the DHCP servers are de activated the 4 IP addresses that come after the set DHCP start address will be used for RAS clients If you select a configuration in which some computers receive their IP addresses via DHCP while others use set ma nually configured IP addresses the following criteria must be fulfilled All IP addresses must belong to the same IP network meaning that the network part of the IP ad dress and with it the netmask must be identical Example IP address for the PABX 192 168 1 250 P netmask of the PABX 255 255 255 0 e Network part of the IP addresses 192 168 1 xxx First usable IP address 192 168 1 1 netmask 255 255 255 0 e Last usable IP address 192 168 1 254 netmask 255 255 255 0 First IP address via DHCP 192 168 1 50 as per configuration Last IP address through DHCP 192 168 1 69 as configured Description of the router functions Number of IP addresses by DHCP 20 IP addresses for RAS per DHCP 4 reserved first IP address 192 168 1 70 last IP address 192 168 1 80 e One IP address may not be used by more than one client at any one time with regard to the exam ple given above this means that the IP addresses 192 168 1 2 to 192 168 1 49 and 192 168 1 81 to 192 169 1 249 and 192 168 1 251 to 192 169 1 254 can be used for PCs which have manually con figured IP addresses The configurable parameters for the DHCP ser
34. SE P FE 51 Call data records nananana aaa 63 Call modes Goa vee ee eden es 20 Call modes forteams 20 Callrerouting os ss 2 2 2222 202 20 Call switching in the network ECT 18 Call waiting oder eva ye eed es 17 CAPI driver Installation Important note 59 CAPIinLAN esser 52 CD ROM COMES fac a wre RE e Ede E wed Ds 51 Installation sequence nnn naaa 54 E ana pre ns nee B Charge our So d wer wx Ee RP uu 26 Charoe DIES usse Ex ERN SS RSS SS 26 Charge limitation a ausw ia 2uu tue 26 Charge Manager 2 2 222 220 5 scm sg ea euee eee eee nega 2 COMP epee a EN ERE MN ESI 3 code numbers modified 26 Commissioning anIP phone 49 50 Commissioning of the PABX i Communication cost display 26 Communication costs 26 Communication data 26 Completion of call automatic CODCEIIBE a nn ee Sa ae Mee 10d d 12 OCHVAUING ond du oe eae ee oe a 12 OLDO NSWel lt cae 4255405024 558 12 delebo ae eee eee ee aes ESPERE 13 ON DUSY scanere randek Gaye eax 12 Configuration aoaaa a 46 Conference CPP 19 Configuration uuu e uos y vem 3o er 46 48 Configuration witha PC 54 55 Configuring performance features using a telephone 46 48 Configuring wake up call from Reception desk pho ls EEESESQTTITSRTTSSTTTTSTITT 23 Configuring wake up calls from the room phone23 Connection data
35. Setting up deleting call forwarding from an external location Lift up the handset of your phone and dial the external number to which the service number ofthe PABX system has been assigned If remote activation of call forwarding has been enabled you will hear the special dial tone for your PABX system Set your phone to DTMF dialing E Ha Enter PIN 2 Ack signal Set up 25 Set up 22 Ack signal in E Enter PIN2 Ack signal Delete YD Ack signal 1 Internal number whose calls are to be forwarded 2 Destination number for call forwarding outside number without LAD You will then hear the positive acknowledgement signal for about 1 second the connection is then terminated and you will hear the busy signal Replace the handset Block dialing Austria gEIEI 0 Lift up handset Line access digit Call number 1 1 Begin dialing by pressing the key Only now is the call transferred to the exchange Call Through This action may only be performed from an external phone E ae see i J Lift up handset Select Numbers in 1 Enter PIN Dialing external des my phone system for tination numbers call through 1 The configuration of the PABX system is decisive for this input with or without PIN wi
36. ad of transfer of tariff data Apply for the procedure you wish to have or change the rate factor in the Charge Manager and in the Professional Configurator m Technical specifications Troubleshooting Technical specifications PABX dimensions WxH x D Weight approximately Temperature range Mains voltage Rated power consumption with 2 connected ISDN phones Maximum power consumption Frequency Protection class Connection cord length ISDN connections Length of ISDN connection cord External ISDN connection Internal ISDN connection ISDN interfaces Channel structure ISDN cablelengths with 0 6mm Wire diameter Analog ports Supply PABX Max length of telephone connection cables when using installation grade cable Dialing method Mark duration Space duration Ringing voltage Ringing frequency Adjustable flash interval USB port USB cordlength 295 x 305 x 60 mm 1 6 kg 5 C 40 C 230 V approx 8 VA 25 VA 50 Hz II approx 2 meters approx 3 meters Protocol DSS1 Point to multipoint connection Protocol DSSI Point to point connection DSSI protocol point to multipoint connection Power appr 2 5 W B B D Short passive bus max length of 120 meters symmetrical 60 mA at 25 ohms 0 4 mm wire diameter 1 km 0 6 mm wire diameter 2 km Multi frequency calling method Pulse dialing limited function gt 40 ms and lt 10
37. age after the signal The caller will hear the information text in the mode Announcement only In this mode it is not possible to leave a message As with the call modes for teams a distinction is also made between a Day and Night mode for Voiceboxes You can define different settings mode time until call is accepted for both modes Switchover between the modes Day and Night is made by entering a code on the phone or is carried out automatically by a calendar function in the PABX system In the default settings for the PABX system a greeting and sign off text have already been stored in the PABX memo ry These texts can not be changed through configuration The sign off announcement is always used for all Voicebo xes when there is less than 10 seconds recording time available for a Voicebox When the maximum recording time is set the busy signal is heard at the end of this period and not a sign off message Note Own welcome texts or sign off messages you record will overwrite the default recordings When you delete your own texts the system will automatically reload the factory default texts Operation A Voicebox can be operated from any internal or external telephone Operation is safeguarded by an individual 4 place PIN initial default setting 0000 Recording of announcements listening to messages or changing set tings can only be carried out after entering this PIN To operate a Voicebox from an external telephone
38. al the number of the tele Ack Room monitoring is activated phone to be used for room mo signal nitoring Room monitoring from external telephones You are located at an external telephone Lift up the handset of the phone from which you wish to conduct room monitoring and dial the external number to which the service number for the PABX is assigned If remote access has been enabled and is possible at this time you will hear the special dial tone of your PABX Set your phone to frequency DTMF dialing or use a DTMF manual transmitter Malicious call identification Tracing Operation m E E Enter PIN 2 Ack Dial the number of the tele Ack Room monitoring is acti signal phone to be used for room signal vated monitoring To end room monitoring hang up the handset of the external telephone Malicious call identification Tracing EIEIEI Ongoing call or caller Ack Replace hangs up signal handset Allocating Project Numbers Assigning a project number for a call you initiate 4 510 r z Lift up handset Enter project number max 6 place Ack signal Dial call number Project number for incoming external call to ISDN terminal device You can use this feature at an ISDN terminal if your ISDN terminal device supports the function Network Direct
39. an activate de activate the LCR procedure using either the Professional Configurator or a code sequence on the telephone Application programs Adobe Acrobat Reader Program for viewing and printing PDF documents Drivers USB driver Universal Serial Bus Recognition and control for the PABX system after being connected to the USB port of your PC The USB driver is in stalled as a virtual network card that uses the TCP IP protocol TAPI in the LAN The package includes a program called TAPI for LANs for use in your network This software can be installed on any PC in the network This gives you the possibility of running your TAPI application from a central location via an interface i e the PABX system There is no ISDN card required for the PCs Please note that software used for the TAPI application may require certain license agreements with the software manufacturer Up to 10 users the pro gram TAPI in LAN does not require a license to run CAPI in LAN The package includes a program called CAPI for LANs for use in your network This software can be installed on any PCin the network This gives you the possibility of running your CAPI application from a central location via an interface i e the PABX system There is no ISDN card required for the PCs Please note that software used for the CAPI application may require certain license agreements with the software manufacturer Up to 10 users the pro gram CAPI
40. and diagnosis enter the code number HA ED Dial the number of the service center Finish input You will hear the positive acknowledgement signal e E 2 You are then re connected with the service technician and can continue your call Outgoing service call access via 1 B channel A EJHEIEI x Lift up handset Number for the Connection with Replace service center service center handset You will hear the internal music on hold once a connection to the service center has been established When the data have been transferred the service center will terminate the connection You hear the busy signal Ending an active incoming service link You can terminate a connection set up by the service center using the following procedure Guga Lift up handset Ack signal Replace handset Enabling for remote service access You can release your PABX system for remote access by an external subscriber Release for remote access of the PABX is effected for 30 minutes 17 182 Lift up handset Ack signal Replace handset Enabling for remote service access no checking of subaddress You can release your PABX system for remote access by an external subscriber Release for remote access of the PABX is effected for 30 minutes es Setting features using a
41. aration of conformity Hersteller Verantwortliche Person Manufacturer responsible person Adresse Address erkl rt dass die Produkte Typen declares that the products Telekommunikationsendeinrichtung Telecommunications terminal equipment Verwendungszweck Intended use Funkwerk Enterprise Communications GmbH S dwestpark 94 90449 N rnberg ISDN TK Anlage elmeg T484 incl Module TK Anlagen zum Anschluss an das EURO ISDN DSS1 Protokoll Sy Schnittstelle Anlagen und Mehr ger teanschluss sowie Anschluss an externes Netzwerk PABX system for connection to EURO ISDN DSS1 protocol So interface point to multipoint point to point connection and connection to an external network bei bestimmungsgem er Verwendung den grundlegenden Anforderungen gem Artikel 3 der Richtlinie 1999 5 EU des Europ ischen Parlamentes und des Rates vom 09 M rz 1999 ber Funkanlagen und Telekommunikationsein richtungen R amp TTE und die gegenseitige Anerkennung ihrer Konformit t erf llt complies with the essential requirements according to article 3 of Directive 1999 5 EC ofthe Europaen Parliament and ofthe Council of 09 March 1999 relating to radio and telecommuncations terminal equipment R amp TTE including the mutual recognition of their conformaty when used for its intended purpose Angewandte harmonisierte Normen Relevant harmonized standards EN 60950 1 2001 First Edition EN 55022 09 1998 A1 2000 A2
42. as follows 4 e gt Voicebox General Select the desired menu item Depending on the General gt menu item further selections settings or input Msg length 30 sec can be made DUUM Message 21 Access PIIN ce TNR Remote polling Ok Msg length Define the time available to a caller for leaving a message For example 30 sec 60 sec 90 sec 120 sec or max Message 10 Here you define which internal subscriber ext 10 in this example is to be in formed when new messages are present on the Voicebox Notification ofa new message is made by playinga special dialtone atthe corresponding subscriber Notification on system telephones configured with access to a Voicebox is in the form ofa flashing call LED and flashing softkey Voicebox Access PIN Here you can change the PIN for your Voicebox The Voicebox is protected againstunauthorizedaccessbyaPIN ThePIN mustbeinputfromatelephone during operation remote control of the Voicebox Remote polling You can define whether your Voicebox can be used from a remote location Using remote access you can listen to messages from a remote location or make configuration settings for the Voicebox for example activating de ac tivating the Voicebox Listen to messages The oldest messages or recorded calls are always played back first The date and time and number of the caller if available are displayed
43. been set up for your PABX After you have logged on successfully you will see the new number 22 in the display PABX and PC A CD containing the Windows configuration program and other software and drivers is included in the PABX packa ge Note The first time you start the Configurator you will be asked to enter your user ID and password Use Service as your user ID andalso Service as the password Please note that these words are case sensitive Once you ve been logged on to the Configurator you can change your user ID and password as you like Contents of the CD ROM In these operating instructions we would like to give you a brief summary of the software included in the scope of supply for the system The software programs themselves are not described in these instructions Should any que stions or problems arise while you are using the programs you can use the online Help function for assistance AII programs are equipped with a comprehensive online Help function Programs for configuring the PABX Professional Configurator The settings for the individual features of your PABX are made in the PABX configuration You can configure your external MSN and assign these numbers to individual internal users or to a team consisting of several users mem bers You can also assign a name for each individual internal user and configure the various features separately such as authorization privileges exchange line access cost
44. calls are not possible with pulse dialing telephones If the PABX is connected at the USB port of the PC and recognized by the PC the USB LED on the PABX will light up If not the USB ports of the pc are not activated faulty or the drivers for the PABX are not installed The same causes and remedies are possible as described for the previous problems no internal exter nal connections possible No connections The USB ports of the pcs In the system control panel folder System Device manager check can be established 27 not activated or are de whether the USB ports of your pc have been activated gt fective via the PABX s eae USB port PABX drivers not properly loaded In the system control panel folder System Device manager check whether the PABX has been installed correctly A question mark in front of the entry for the PABX indicates incorrectly installed loaded drivers Plug the USB connector for the PABX system back into the PC or restart your PC No automatic call backs possi ble No pabx number has been entered with a point to point access While configuring your pabx system with the PC make this entry under External Numbers No call rerouting possible for ex ampleg to T Net Box Invoicing for your Charge Ma nager is set too high or too low by one fixed factor Transfer of the currency amount is set for your ISDN connection inste
45. cement Announcement text only no message Listening to or recording announcements Listening to recorded announcement text Recording an announcement To end recording dial 0 Dial 50 to accept the announcement text Listening to recorded announcement text Recording an information text Dial 0 to end recording Dial 50 to accept the announcement text Accepting the announcement text Accept Security settings Changing the Voicebox PIN Enter the new PIN two times Return to main menu Ald Index A Accepting rel P 11 Accepting a waiting call 17 Activating the LCR procedure 23 Adobe Acrobat Reader 52 ADSL nn ak ee nn 9 53 9 1 357 60 Alarm call uos 3x3 955 rp ER P3 24 Alarm call list 4244 aos Ge nen mens 24 Allocating projet numbers 15 Analog terminal devices l Announcement v uos es er Rem cy Rom e 14 Answering machine 11 28 Appointment call eee iaces 23 Area code zu s 42393 3 9 3 25 8 X 3 3 es 44 Automatic completion of call Online 4 6a ae ae ER Pos ae Red 12 at no aANSWEF oaaae 12 configuring aaa 17 Dur P 17 B Background MUSIC ss ar boe piuses ei 6 Block dialing u sis soe mmm es 22 Brief description of functions 69 72 ee e EERTE 959555 19 Button MINCHON i esa oe 93 25 C Call ACCEDING a ei a a PURO d 11 Calais es au Soe oe ES
46. chover times are set as follows in the calendar for all days of the week Switching Night Day 8 00 AM Switching Day Night 4 00 PM A calendar has not been assigned to the team options e LCR is not active Call chargelogging is de activated for all subscribers nitial setting for the router please refer to page 59 Initial startup telephone operation Install your PABX as described in the installation instructions These can be found on the CD under Installation in structions Make all necessary connections including the 230 V AC mains power supply In its initial state the PABX will signal an external callat the analog terminal devices and at the ISDN terminal device that has the number 20 The MSNs for example the numbers for the subscribers in Team 00 must be entered in the terminal devices to ensu rethat the other telephones and terminal devices you have connected to the system can continue to all be reached by external parties If your PABX system is set for use at a point to point connection it is crucial that you enter your local area code in the Section Dialing region in PC Configuration Only after doing this can you take advantage of features such as Call forwarding Partial Rerouting and Automatic Call back The internal numbers or MSN extensions have default settings in the PABX s initial state You can change these in ternal numbers as you require through configuration with the PC Con
47. ckering 100Mbit s data link Orange lit 10Mbit s network connection established Orange flickering 10Mbit s data link Red flickering Network link collision USB Indicates the status activities on the USB port Not lit The USB port of the PABX system is not ready for operation at the connected PC not logged in or not recognized or when the PC USB port is in the sus pended mode Green lit The USB port of the PABX system is ready for operation at the connected PC USB Ta active PC applications that run via the USB connection can be started Green flickering Data is being exchanged via the USB port For ex CAPI application programs CTI applications or new software download into PABX system CF Card Indicates that a Compact Flash Card has been plugged in Green lit CF Card plugged in Green flickering Data being transferred to the CF Card Loss of power Symbols m All LEDs lit New firmware not properly identified by the PABX Please repeat the operation All LEDs flashing New firmware being downloaded into the PABX Do not remove the plug in power supply unit for the PABX system during this phase as it can result in data being lost in the PABX Features Features Examples of the features and functions supported offered by your PABX system are listed below Detailed informa tion and description of functions can be found on the CD ROM Transfer of calls to a specific team or extension Analog exchang
48. co yon 51 Es M XN Zl V Connection of the DSLModem 56 ControlCenter s se sons a RE ROS P EU S 51 Costs for Internet connections 63 Coupled calls liess 6 D Declaration of conformity B Default gateway ics dog ee dae Eee 59 Default setting 2 222 200 43 Description s 4 c9 0c 399 4 9 99 33 979 3 l Description of the router functions 56 DHCP lease time o 005 66454454 ed es 59 DHCP Serv fS e a os ecu GER HG eg dere 59 Dialer protection 06 6 Dial inintothe LAN 63 Dialing method does 284 FRE EY 1 66 Directexchangelineaccess 10 Discontinuing an Internet connection 61 Display C 4 DNS GIN 4 ee ee eae reren 59 Domain Suffixes aa sa de aca See od ER X 59 Door intercom device 23 Dooropeler x uus dcs p 3 euere 24 Download Manager 51 Drivers on the CD ROM 52 53 DSP modern nen poe rome E s 49 50 E ECT explicit call switching 18 Enable inhibit call waiting for a further call 17 FUMING eR 57 External Follow me set up delete 22 F Fallback PLU 61 EAE os one 3 43 9553 9 9 4 57 DOR 6S a uu 29 bed eee hee E PU EROR 6 9 Features in the ISDN network 3 Firewall 2s wu repran EXE ea as 62 PIAS acu ku xS eee oe MESSER 10 PASERO CPP l Follow me 144c20 rau ehe e884 21 G en an ae anna oem asa 59 60 H Handle nassen
49. criber Automatic setting of winter and summer time Sub addressing System menu for the PABX System telephones Configuring system telephones through the PABX Call modes for teams Telephone directory speed dialing from the telephone directory Telephone interlock jf all Features m Appointment call morning call PABX can be usedat point to point or point to multipoint access also mixed Door intercom device door terminal module connectable via door intercom module Door intercom adapter connectable Switching calls to a busy subscriber Switching functions Voice applications for musicon hold morning call announcements or Voice announcement be fore answering Callauthorization access to the public telecommunications network Switching call authorizations for external calls automatically Dialing control barred numbers 10 numbers Unrestricted numbers 60 numbers Calling method configurable for analog terminal devices DTMF with flash or pulse dialing Musicon Hold internal or voice applications ntercom intercom call reception separately configurable for each internal subscriber Central second bell m Operation Making phone calls Operation Not all of the features described here may be implemented in the standard ISDN connection supplied by your net work service provider Contact your service provider to determine which features come standard with yo
50. defined by the exchange Programming Completion of call for analog telephones 2 410 E E Internal or external subscriber is Ack Replace busy or does not answer signal handset When the subscriber that was called hangs up his her handset your telephone will ring When you lift up your handset the subscriber for which completion of call is active is called If the party answers you can conduct your call Programming Completion of call on busy for ISDN telephones Thisfeatureissupported for ISDN telephones by the PABX atthe internal ISDN connection Please refer to the opera ting instructions for your ISDN telephone for proper use Programming Completion of call on no answer for ISDN telephones j 1410 Es a Internal or external subscri Ack signal voice announcement Replace ber does not answer or information on display handset When the subscriber that was called hangs up his her handset your telephone will ring When you lift up your handset the subscriber for which completion of call is active is called If the party answers you can conduct your call Canceling automatic completion of call for analog telephones Analog telephones use this procedure for canceling internal completions of call to busy subscriber and no answer 1410 Bl EN Lift up handset Cancel completion of calls Ack signal Replace handset
51. e configuration item Network Internet You can set the number of attempts and the interval between these attempts separately for each ISP that has been configured After that the PABX system will use the next ISP configured in the list for attempting to set up a connection Ifthe connection is disrupted and an attempt is to be made later to re establish the connection this cycle is restarted beginning with the first entry in the list Firewall When you use NAT the PCs connected to the PABX are well protected against attacks from the Internet If you wish to have additional security you can also use the integrated package Filter Firewall A firewall acts as a logi cal wall for data packets between the Internet and the LAN which has holes for certain packets firewall rules also known as filters allowing these packets to pass through the wall In the initial status the firewall is configured such that all data can pass through that are sent in the direction of the Internet Note An exception to this rule is the Netbios filter This filter prevents the forwarding of Netbios name queries from Windows PCs to the Internet As the names of the Windows PCs within the LAN are not known in the Internet it is not meaningful to establish an Internet connection for forwarding the name query this could result in considerable costs as these name queries occur frequently meaning that the Internet connection would practically never be ter minated
52. e configured default settings This includes the internalnumbers This means that you can place calls immediately after switching on your PABX Internal numbers Numbers 20 29 are set for the Connection of ISDN terminal devices on the internal ISDN bus The internal numbers 10 17 are provided for analog ports numbers 30 39 for CAPI and num bers 40 43 for the DSL router Internal service number The internal number 55 has been assigned as the service number This number is used to provide access for the PC to the PABX system via the internal ISDN connection You can configure the PABX via the internal ISDN connection and a PC with an ISDN card External service number An MSN or with a point to point access a direct dial in number is as signed to the internal service number 55 during PC configuration This external service num ber is the only access possible for configuring Follow me and Room monitoring from an outside location Team 00 In the initial state the numbers 10 11 and 20 are entered and enabled for Team 00 in the day night team call allocation Default setting The external ISDN connection is set to point to point access The four digit PIN1 password is set to WOOD The six digit PIN2 password is set to WO OOO e Assignment of an external ISDN connection is made by entering P Theinternal ISDN bus is configured as internal S0 bus Theswitchable call mode for Team 00 is set
53. e door intercom units as modules in the PABX system or as additional devices at the internal analog port Module slots for ISDN and a b ports contacts modules 4 DSP modules and up to 4 analog access lines POTS are also provided User specific answering machines voiceboxes can be used after installing the optional Com pact Flash Card Internal numbers the destination for the extension number with point to point connection bet ween 0 99 can be freely assigned The features provided for analog terminals can only be used with terminals which use tone dialing and which are equipped with a flash button Flash duration detection can be set by PC configuration Analog terminal devices that use pulse dialing can not be used for functions or codes Please note that the buttons on some ISDN terminals available on the market may limit the use of the features provided by the PABX system All terminal devices connected to the system must be TC Terminals Guideline or R amp TTE Guideline approved The PABX system also provides all of the functions necessary for high speed Internet access for a single pcs or for complete LANs via xDSL or ISDN Here the firewall integrated into the PABX system together with the NAT net work address translation function provides the necessary security the functions DHCP server and DNS proxy en sure that the scope of configuration both for your PABX system and your PC is kept to a minimum Internet access for al
54. e handset of your phone You will hear the internal dial tone Press the asterisk key to activate the unit Press the hash key for deactivating EE gt Logging of calls Voicebox Answering machine Dial this code Confirm your entries by pressing the hash key You will hear the positive acknowledgement signal Replace the handset Activating a team Voicebox T Lift up the handset of your phone You will hear the internal dial tone Press the asterisk key to activate the unit Press the hash key for deactivating EIDE Dial this code iE Enter the team number Confirm your entries by pressing the hash key a You will hear the positive acknowledgement signal EA Replacethe handset Logging of calls Aninternal subscriber that has been allocated a Voicebox may record calls The Voicebox does not have to be activat ed to record a call Recording can not be performed if the recording time for a Voicebox is exhausted In this case the call is briefly disconnected and you will hear the negative acknowledgement signal A team Voicebox can not be used for recording Before recording a call let your calling partner know that you are activating the recording function so that he she can consent After you enter the code for recording a call the call will be recorded until The code for ending of recording is entered The call is ended by hanging u
55. e line ports POTS Changeable access codes Call waiting Answering machine analog or ISDN device connectable Call modes day night call modes Call forwarding Call rerouting continuous on busy or on no answer Remote programming of call forwarding Reading and deleting a call forwarding internal external Call deflection during an ongoing call CD Call Deflection Announcement device Voice announcement before answering Connections for terminal devices analog ISDN PC and Modules Programming direct exchange line access separately for each extension Automatic completion of call to busy subscriber or on no answer User to User Signaling 1 UUSI Block dialing for analog terminal devices only Trunk group seizure for external ISDN connections Trunk group seizure programmable for each internal subscriber Reserving a trunk group ISDN connection CCNR per subscriber Datarecords for coupled calls Settingthe date and the time Accepting date and time from the exchange Dialer protection Unrestricted data Direct dial in Three party conference call Enable messaging function and message reception separately for each internal extension Programming terminal devices for analog connections Extended call allocation with point to point access m 9 by 4 Jy External line access digit for caller list Remote control for remote call forwarding room monitor door
56. earma i l I Iih b unecalls sa ca ee ee ee ee EU 20 Initial startup os ec 4 ek ESAE 44 Installation of programs fromCD 54 of the CAPI driver 2122526444 28 53 Intercoms a ua o4 S REA ES Py Internet Service Provider 60 Internet Dy Call a ndo doe ew x 60 IP addresses a os dob B nur Re RE ES 58 IP ddressing 2454000 6200854624 wi 59 IP netmask anaa aaa 59 ISP E EEE so ae 60 K Keypad Net fixed uu o8e64504 65 41 16 L L U E spartire ok ee eS 27 LEDs of the PABX 4 Loss of power 2 ee 2 5 M Making Calls External cox ou xe wg ee ee eee 10 Imiernale2 ashe RE ewe eee 11 Making outside calls with direct exchange line access 10 Making telephone calls 10 Malicious call identification Tracing 15 security for settings made from external telephones Jn 44 eu nun eae ee Pee Ener 44 MEV 222222222 LLL j Pocket money account ees 9 uox 3 3s 26 Microdrive 3 Point to multipoint connection 66 Modified eode noben a cs 26 Point to point connection 66 MTU 00 sg Professional Configurator 51 Multifunctional device 16 US a su anze net sun une een PWISECHQUNG os aa du WIE rutas ringi 66 N Pulse dialing method 66 Net fixed keypad 16 Netbios filter 22 222222 62 Q Neben een nenn 62 Quick reference Voicebox 73 74 Netbios Name Server 59 R Numb
57. en begin configuration at the IP phone The elmeg IP290 is used as an example in this description Initial startup Connect the pabx to the IP telephone using the network cable Connect the plug in power supply unit and the tele phone and switch the power on Language setting select Language English gt Use the arrow keys to select the language Press O to confirm Select Language Deutsch gt Selecting a calling tone Use the arrow keys to select the country Press to confirm Dial tone Australia Dial tone Deutschland gt Select a time zone Select a time zone using the arrow keys Press O to confirm Dial time zone 10 USA Honululu Dial time zone 1 Deutschland Berlin First log in A user must have been set up in the pabx Enter your user ID for example for MSN22 which consists of the MSN ex tension followed by an and the IP_ address for the PABX ID 22 192 168 1 250 Enter an ID for the MSN22 and the IP address 192 168 1 250 ec d P P Ppca d P d d a a c m Commissioning an IP phone for aDSP module Initial startup After entering your user ID confirm it by pressing the O key 1255910220 10 22 AM Idle Telbook Lists You will be asked to input the log on PIN if htis security feature has
58. er of Voiceboxes 30 RAS 0 oc ee 63 o Reception desk phone 23 Output of call datarecords 26 a Ju a SE SE ze d Aan number Remote ACCESS aub oe aod eee ee es 5l definingforthenextcall 13 BES We MUNK E Reserving an external ISDN port 13 P ROOM ingui sa saae seare oe ae 16 PABXand PC 12 eee ss gt l Room inquiry with waitingcaller 17 Pabx dimensions 2 2222220 66 Room monitoring eee 14 Parliament 1 2 onen B Room telephone 05 23 Partial Rerouting 32x 93 55444556 3 PC programs on the CD ROM 5 gt Adobe Aerobat Reader neuen 52 safe NOS a o xe vo ROUES ERROR UE ed ROS 1 Ve suena rrr oa ox 54 56 Service ACCESS socka sawna wae eee eee 46 De 4 c 4 caesac 54 56 Service number 2 2 2 2 2222 43 Phone univer oli antun teen ou 43 Service Connection incoming 46 Pick UP en 1 Service Connection outgoing 46 super 1 Setting up call forwarding from an external location up Signaling features 2 22 2222 24 ate OLN AUS MENINGES TING an ers B Silent signalling 20 26 E Speaking alternatively with two parties 19 a _ ofyour PA mor Speaking simultaneously with two parties 19 PIN2 Speed dialing from the telephone directory 13 Storage capacity leen 30 eee S00 0 P 2 5 SUSEODILIDIOEHU au ernennt 26 27 System parked inquiry
59. ers Programming of emergency telephones Data packet transfer X 31 E LZIIIIS IS IOIXII Features Parking TP Terminal Portability at the internal ISDN port PC connections USB LAN for configuration PIN password required for accessing the PABX Project numbers client numbers Room monitoring from internal and external terminals Routing discrimination Router inhibition nquiry call System parked inquiry call Number identification NI possible for internal subscribers Assigning telephone numbers for external calls separately for each internal subscriber Defining your own number for the next call Disable calling line identification setting in the exchange Disable calling line identification subscriber specific setting in the PABX Temporarily suppressing transmission of your own number Variable AC ringing voltage for analog connections 25 Hz or 50 Hz Station guarding do not disturb Callsignaling group ringing simultaneous linear rotating adding linar rotating or simulta neous on no response Switching contacts available on the doorphone module and the switching contact module Internal or external activation of switching contacts Protection of data link Service access remote configuration remote maintenance software downloads SIP telephony over DSP module SMS short messages enable SMS reception separately for each internal subs
60. ersation Picking up calls from the answering machine A So EO 2 Lift up handset Take call conversation Conversation from the answering machine Picking up calls for a specific subscriber Picking up of calls for a specific subscriber applies to the entire pabx system and is not bound to groups Operation Automatic completion of call to busy subscriber or on no answer 1 F Lift up handset Dial this code Select internal sub You can conduct the call from your own tele scriber phone Telephone interlock Use this feature to download configured characteristics for outgoing calls into another phone This includes trunk group seizure authorizations etc All charges will be billed to your own phone If possible the called party sees the numer or name in the display of his or her phone This applies also to an inquiry call During configuration a PIN is allocated to each subscriber Ea BEE gi Lift up handset Dial this code Enter PIN Select external Conduct your call subscriber specific party Automatic completion of call to busy subscriber or on no answer This function can only be used by telephones that permit suffix dialing Automatic call completions from an inquiry call are not possible Note External Completions of call to busy subscriber are deleted after a period
61. essage 1 Repeat the current message 2 Deleting of the last message that was listened to Bl Delete all saved messages and recorded calls New messages and messages that have already been listened to You hear the positive acknowledgement signal Press the as terisk key all messages that have been listened to previously will be deleted Activating De activating the Voicebox Activating the Voicebox in the current call mode DE Da activating the Voicebox olo Activating the Voicebox in the Day mode DE Activating the Voicebox in the Night mode DE Configuring the Voicebox in the Day mode Da activating the Voicebox 110 Activate the Voicebox calls taken immediately ali Activate the Voicebox calls taken after set time delayed 112 Activate voicebox on busy EIE Activate voicebox on busy and after time EU Activate the Voicebox as an answering machine Recording 4115 an announcement text and a message Activate the Voicebox for only one announcement Eli Announcement only no message Configure the voicebox for Night mode Deactivate Voicebox 210 B Quick Reference for Voicebox Activate the Voicebox calls taken immediately Activate the Voicebox calls taken after set time delayed Activate voicebox on busy Activate voicebox on busy and after time Activate the Voicebox as an answering machine Record an nouncement text and message Activate the Voicebox for only one announ
62. extension number or the code number given in the operating instructions except for the line access digit Communication Call charges The PABX generates a call data record for every external call The call data records contain detailed information about the call For ex Date and time duration ofthe call number ofthe called party number ofthe calling party type of connecti on communication costs and possible project numbers Incoming calls can be logged in two different ways Onlyincoming calls with a certain project numer are stored Allincoming calls are stored Output of call data records You have two options to output the stored call data records For example e Internal ISDN connection USB LAN connection Communication cost display The communication call charges can be displayed at any terminal devices that support this feature ISDN and ana log terminal devices use different methods for transmitting and displaying communication costs Charge counter The PABX manages a charge counter for each internal user on the basis ofthe transmitted charge rate intormation The counter logs the costs of all calls If your network service provider has made this rate information available on your ISDN connection then the PABX terminal devices can display this information You can also reset the counters Charge limitation Charge limit pocket money account A call charge account can be programmed for each interna
63. for entering the Voicebox menu Configuring the Day call mode 117 e Dialthis code Then select the desired function Deactivate Voicebox Activate the Voicebox calls taken immediately Activate the Voicebox calls taken after set time delayed Activate voicebox on busy Activate voicebox on busy an by time delayed Activate the Voiceboxas an answering machine The caller hears the recordedannouncementandcan then leave a message Activate the Voicebox for announcement only The caller hears the recorded announcement and can then leave a message You will hear the positive acknowledgement signal Configuring the Night call mode Al Dial this code Then select the desired function Deactivate Voicebox Activate the Voicebox calls taken immediately Activate the Voicebox calls taken after set time delayed Activate voicebox on busy Activate voicebox on busy an by time delayed Activate the Voicebox as an answering machine The caller hears the recorded announcement and can then leave a message Activate the Voicebox for only one announcement The caller hears the recorded announcement and can then leave a message You will hear the positive acknowledgement signal Listening to or recording announcements BE WE Dial this code Then select the desired function Listening to saved announcement texts Recording an announcement You will hear the positive acknowledge
64. funkwerk enterprise communications elmeg T484 Operating instructions English el mM eg by funkwerk f r OEO Kr 1 Declaration of conformity and CE marks This device meets the requirements of the following EC directive R amp TTE 6 3 EG Directive 1999 5 EC of the European Parliament and of the Council of 9 March 1999 on radio equip C mentandtelecommunications terminal equipment and the mutual recognition of their conformity Youcan also request this EC declaration of conformity at the following Internet URL http www funkwerk ec com posed of separately from normal domestic waste at an appropriate waste disposal facility at the end of its useful service life You will find additional information on an individual returning of the old appli ances under www funkwerk ec com The waste container symbol with the X through it on the device indicates that the device must be dis 2009 Funkwerk Enterprise Communications GmbH All rights reserved Reprinting of this document even excerpts is permitted only with the express consent of the publisher and with pre cise source information regardless of the media used mechanical or electronic Function descriptions included in this documentation which refer to software products of other manufacturers are based on the software used and valid at the date the documentation was prepared or published The product and company names used in thi
65. g machine Logging of calls Connections to the Voicebox system Only one connection is possible at a time to the Voicebox Up to two simultaneous connections can be made to the PABX Voicebox system Connections to the Voicebox system include listening to announcements messages or recor dings leaving messages Recording of calls or remote control of a Voicebox fthe maximum number of connections to a Voicebox or to the Voicebox system has been rea ched further attempts will be refused either with a negative acknowledgement signal or a busy signal e Ifacall for a subscriber or a team cannot be transferred to a Voicebox for this reason the call will continue to be signaled at the corresponding subscriber s Number of Voiceboxes and free recording time for each Voicebox The number of available Voiceboxes and the recording time available depend on the capacity of the Compact Flash Card used in the system The maximum number of Voiceboxes is defined in the table below based on the capacity of the Compact Flash Card This number is specified in the PC configuration but only when configured Voiceboxes are active The following illustration in the configuration for Voicebox shows examples of the number of available Voicebo xes for a64 MB top anda 1GB bottom Compact Flash Card The screen mask for the Configurator shows the num ber of Voiceboxes that can be set up for a particular configuration Only subsc
66. h ends This cable may be included in the standard delivery scope for your DSL modem Note Please be sure to use a DSL modem with an Ethernet 10BaseT port Connecting a pcs via USB At present only Microsoft Windows operating systems are supported for connection of a PC to the PABX system via the USB port Description of the router functions Connect your PC to the PABX system using the USB cable supplied with the PABX system When both devices PABX and PC are switched on the PC will recognize the linked PABX system and installation of a device driver is then started Then just follow the instructions shown on the screen When you have successfully completed the connection and configuration the LED marked USB on the PABX sys tem lights up when data is being exchanged via the USB port this LED will flicker in the rhythm of data exchange The USB driver supplied with the system RNDIS is located in the device manager of the Windows control panel as a virtual network adapter Communication between the PABX system and the PC connected via USB is effected via the TCP IP protocol Note Please keep the WIN Tools CD for the PABX system handy when installing the device driver Connection of a PC through Ethernet or Fast Ethernet Regardless of the operating system Linux MAC OS MS Windows Palm OST Or the type of device PC MAC PDA Webpad that you are using you can utilize the PABX system Internet access function when
67. hange line access m m Lift up handset Dial external number Conduct your call Terminate your call Specific trunk group seizure Operation m Specific trunk group seizure A BH BEE J a Liftuphandset Select trunk group Select trunk group Dial external Conversation ISDN POTS 0 4 ISDN POTS SIP Prov 00 04 10 19 number Making internal calls Allphone calls fax transmissions or data transmissions that take place between internal analog and ISDN terminal devices are internal connections for which no charges are billed Making internal calls without Direct exchange line access A a Lift up handset Dial internal extension number Conversation Terminate your call Making internal calls with Direct exchange line access A di J Lift up handset Dial internal extension Conversation Terminate your call number Accepting calls DOn e J e Telephone rings Lift up handset Conversation Terminate your call Accepting calls Pick up Picking up calls from within the group A telephone near you begins ringing You would like to accept the call at your own phone EJO Lift up handset Accept call Conv
68. icebox operations can be easily and conveniently performed using the elmeg CS400xt ad elmeg CS410 system telephones These system telephones have a special menu for use with softkeys If you already have one of these system telephones you can load new telephone software Firmware Version 4 0 as described in the Operating Manual for the phone Note The Voicebox can not be used for inquiry calls TAPI subscribers can only user their own Voicebox and not ones from other subscribers Note If the Voicebox is used via the POTS module the recording time for each call is limited in accordance with the corre sponding entry in the Configurator If the maximum time period is set the recording time will be limited to 30 se conds With the Busy tone detection feature configured for the POTS module you can use the maximum recor ding time Voicebox system performance features Use of the Voicebox is PIN protected e Up to 8 individual Voiceboxes depending on capacity of Compact Flash Card being used e Central sign off text for all Voiceboxes e 2 modes Voicebox with recording or Announcement only Infobox Time up to accepting of call can be configured Notification at the phones or system phones of new messages Use Remote control of a Voicebox protected by means of an individual 4 place PIN Configuring the Voiceboxes through configuration or via the system telephone Connections to the Voicebox system Voicebox Answerin
69. in LAN does not require a license to run Installation instruction for Windows 98 If you have Windows 98 installed on your PC you must observe the following installation instructions for the USB driver Keep the original Microsoft Windows 98 CD handy Initial installation Connect your PC to the USB port of the PABX system via the USB cable and switch on both devices Insert the CD supplied with the system The Windows 98 hardware assistant is then started Installing the driver A Composite USB device is then recognized Click Next Select Search for the best driver for your device Recommended and then click Next Select CD ROM drive and then click Next Select Updated driver recommended Select elmeg USB Remote NDIS Network Device and click Next Click Next once again to install the USB driver Press the Finish button Note When the installation has been performed correctly the following entry will appear in the device manager under the list of network cards elmeg Txxx USB Remote NDIS Network Device Removing the default driver If you have not installed the elmeg USB driver the standard driver for Composite USB device will be installed by Windows This is indicated by an entry in the device manager under Universal serial bus controller You must first remove this standard driver before you install the new elmeg USB driver as explained under Installatio
70. l of the PCs connected to the PABX system is provided via one single connection SUA single user account only one set of access data is required from your Internet service providers ISP The CD supplied with this system contains other important documentation Assembly instructions System telephones Description of functions Operating instructions for Voicebox Note For a description of the features please refer to the online help for the Professional Configurator or the user infor mation on the CD Note The first time you start the Configurator you will be asked to enter your user ID and password Use Service as your user ID and also Service as the password Please note that these words are case sensitive Once you ve been logged on to the Configurator you can change your user ID and password as you like Safety notes Important notes for using the PABX system Unauthorized opening of the PABX and improper repairs may result in risk of injury for the user Unplug the 230 V AC connector plug before removing the enclosure cover and working on the ca ble terminal bay Replace the cover before reconnecting the 230 V AC connector Do not expose the inside ofthe PABX to any liquids this would pose a risk of electrical shock If you expose the inside of the PABX to liquids the PABX can be destroyed You should not connect or disconnect any lines during thunderstorms Symbols Cleaning Only terminals with SELV a
71. l user The charge rate amounts available to that particular user are defined in this account If the user uses up his her allotted units he she can then only make internal calls If this limit is reached during an ongoing call the call can be completed The user can make external calls again when the number of units on his her account is increased or the counter is deleted System menu for the PABX A special menu containing functions typical for the system is provided by the PABX This menu and the associated features are managed solely from the PABX The following features are available in the system menu Example C O System telephones System menu for the PABX MN Telephone directory for the PABX Follow me direct dial in Day Night switching call modes cost registration LCR Voicebox Refer to the operating instructions of the system telephone being used to find out how to reach the PABX system menu System telephones Various elmeg system telephones can be connected to the internal ISDN ports of your PABX which automatically detects these phones and The PABX provides the system phones with the system menu and further specific features System phones and optional supplementary keyboards can be programd with function keys The system telephone operating instructions include a description of these functions and their configuration and use Intercom Intercom calls can be placed to system telephones and to elmeg ISD
72. ling Inhibiting LCR Ack signal Remote access remote control enable inhibit uag EJ EJ Code enable inhibit Ack signal Setting the date and the time OE 0 1 3 1 OT 1 2 10 0 9 9 100 2 3 0 59 M Code Day Month Year Hours Minute Ack signal Deleting the charge counter for one internal subscriber or for all HAD For Code internal number or for all internal extensions Setting up call accounts BEIN y Code Int extension number amount max 6 place with Ack signal a factor of 1000 Deleting call accounts 8 3 0 F Code Int extension number Ack signal Activating deactivating an extension s call account Boo i EJ Ed Code Int extension number Activate Deactivate Ack signal Resetting settings to default state Reset Code Resetting one internal extension or all poo Fo Code internal number or for all internal Ack signal extensions Initial startup Commissioning an IP phone for aDSP module m Commissioning an IP phone for aDSP module Whenyour PABX is equipped with an optional DSP module After your PABX system has run up it will recognize the module and you can th
73. ment signal Dial 0 to end recording Dial 50 to accept the announcement text Listening to or recording information texts Dial this code Then select the desired function Listening to saved information texts Recording an information text You will hear the positive acknowledgement signal Use from any internal telephone Voicebox Answering machine Dial 0 toendrecording FAR Dial 50 toaccepttheinformation text Changing the Voicebox PIN 9 Dial this code Then select the desired function Changing the Voicebox PIN Enter the new PIN 4 characters Ed Eg Confirm your entry by pressing the asterisk key Enter the new PIN 4 character again Confirm your entry by pressing the hash key You will hear the positive acknowledgement signal t E 2 Replace the handset Note The Voicebox codes are given under Quick reference guide for Voicebox Page73 Use from any internal telephone A Lift up the handset of your phone You will hear the internal dial tone EIE Dial this code Enter the number for the Voicebox number for internal subscriber or team number Confirm your entries by pressing the hash key M You will hear the positive acknowledgement signal i Enter the PIN for the Voicebox Confirm your entries by pressing the hash key E You will hear the positive acknowledgement signal
74. n Removing the driver Open the Device manager e Remove the entry Composite device under Universal serial bus controller Remove the entry elmeg under Other components Thenunplug the USB connector from the device and plug it in again The device is recognized anew nstall the new driver CAPI driver Common ISDN Application Programming Interface Interfacing of the pabx to programs that provide data communication services Important for Installation of the CAPI driver Note The CAPI driver is not required for accessing the Internet Before installing the new drivers be sure to remove any existing CAPI drivers in your system such as the drivers for an installed ISDN card as Windows only supports one installed CAPI Refer to the operating instructions for the device concerned or for the operating system for details on removing dri VETS You can also use other programs that access the CAPI drivers for the PABX system Refer to the operating instruc tions for the software packages concerned for detailed information Note In some special circumstances it may be necessary to also physically remove the ISDN card from the PC in addition to removing the drivers TAPI driver Telephony Application Programming Interface Interfacing to programs that provide computer aided telephony For ex Windows dialing assistant Special drivers must be installed if you wish to use the configuration soft
75. n be made Mode Speak Activate Night D Ee Here you define the time period during which the Voicebox is to take calls in theselected mode Day or Night OFF The display shows Status off The voicebox is not active per time The display shows Status after 15 seconds Time options available 5 10 15 20 25 s 30 s General settings Configuring the Voicebox using a system phone Time Busy The display shows Status 15 seconds Busy The available options are Busy and Time 5 10 15 20 25 sec 30 sec on busy The display shows Status on busy Activate when user is busy immediately The display shows Status immediately The call is transferred to the voice boxright away Mode You can choose between two different operating modes for each call mode Day or Night for usingthe Voicebox Speak The display shows Mode Speak In this operating mode the caller willhear theannouncementtext and can then leave a message after the signal announcement only The display shows Mode Voice announcement only In this operating mode the caller will hear the information text In this mode it is not possible to leave amessage Activate Night You can select this menu item to switch the Voicebox over to the other inacti ve mode Activate Day General settings The general settings apply to the Day and Night modes for the Voicebox Begin
76. n of the telephone directory manager allows imported or exported data to be edited and processed in other programs ControlCenter The Control Center monitors the activities of the router for establishing and severing a connection It indicates for instance the provider used for the current connection the type of connection ISDN or DSL the IP address the du ration the port the up or downloaded data volume You can also terminate an ongoing connection or establish a new one Download Manager Using this program you can load new system software via your PC into the PABX You can load new software via the integrated USB port or via the Ethernet port LAN of your PABX system If an ISDN card is already installed in your PC you can also update the system software via the internal ISDN connection of the PABX 51 PABX and PC Application programs TAPI Configurator Using TAPI Configuration you can adapt the TAPI driver for a program that uses that driver You can also check which MSN is assigned to which terminal device define new line names and can set the dialing parameters First configure the PABX Then you must configure the TAPI interface Use the program TAPI Configuration in the WINTool Launcher LCR Professional Both provider and routing tables can be prepared and edited individually using this new LCR procedure This LCR procedure can be configured using the Web based PC program supplied with the system You c
77. nd or which comply with ETS 300047 may be connected to the PABX system This regulation is fulfilled when approved terminal devices are used as intended Find an appropriate installation location The distance from the network termination ISDN con nection of your service provider and the 230 V AC outlet should not exceed 1 5 meters Water or heating pipes near the installation location can be used to install functional grounding Ensure that these lines are connected to the grounding circuit connector of your house service connection The PABX is powered by a 230 V AC utility outlet Please ensure that the electrical outlet groun ding outlet for the PABX and for additional devices where required is installed such that it is freely accessible at all times and that it is installed by a qualified electrician to prevent any risks of personal or material injury damage Where at all possible provide a separate power circuit for the 230 V AC connection of your PABX system This protects your PABX from short circuits that may occur in other in house equipment We recommend installing an overload protection to protect your PABX against surge that can so metimes occur during thunderstorms For further information please contact your local electrici an To prevent mutual interference do not install your PABX system in the immediate vicinity of electronic devices such as stereo equipment electronic office equipment or microwave units Avoid ins
78. ned to the internal Service number for the PABX system point to multi point access MSN Point to point connection pabx number direct dial in Ifremote access has been enabled you will hear the special dial tone of your PABX Set your phone to frequency DTMF dialing or usea DT MF manual transmitter Enter the 6 digit password PIN2 for your PABX You will hear the acknowledgement signal for approximately one second Dial this code Enter the number for the Voicebox number for internal subscriber or team number Ed lo EJ Confirm your entries by pressing the hash key B amp You will hear the positive acknowledgement signal Enter the PIN for the Voicebox Confirm your entries by pressing the hash key El x You will hear the positive acknowledgement signal The Voicebox codes are given under Quick reference guide for Voicebox Page73 Configuring the Voicebox using a system phone If you have an elmeg CS410 or elmeg CS400xt system telephone connected to your PABX system you can configure and use a Voicebox in these systems using a special menu available in the system telephones This special menu for using the Voicebox is provided in the elmeg CS410 system telephone The number team num ber for the Voicebox must be stored in the telephone to use this function When the phone is idle the softkey Voice box is displayed When this softkey
79. ng tone has been enabled on system telephones the message will be signaled using this tone The MWI LED iffitted lights up This setup is carried out in the configuration A special text or symbol will be shown on the display of the phone e g 39 To receive these tones and displays Voicebox MWI must have been set up for that particular extension The team member that is notified when there is a new message in the Voicebox must be defined in the Voicebox con figuration for a team Voicebox Listening to messages recording calls The oldest message is always played back first All of the messages are then played back from oldest to newest If no newer messages are present you will hear the negative acknowledgement signal A new message counts as having been played back even if you only listened to part of the message Procedure for entering the Voicebox menu You only need to enter the following procedure one time after that you can utilize all the procedures described in the following one after the other After entering this procedure wait around 3 seconds before ente ring any other codes You can always press the number key and enter the following code to return to the be ginning of the menu A Lift up the handset of your internal phone BREE Select the procedure for the Voicebox a You will hear the positive acknowledgement signal A Enter the PIN for the Voicebox default setting 0000
80. nnouncement texts the less free storage space that is available for leaving messages Begin as follows e d Voicebox Anncs m Select the desired menu item Depending on the Anncs menu item further selections settings or input canbemade Infotext Announcement text A caller hears theannouncementtext in the Record mode Infotext A caller hears the information text in the Announcement only mode In this menu you can listen to or delete an existing announcement information text or record a new text A newly re corded announcement information text is stored in the PABX system only after you press the softkey accept Settings for the Day and Night modes As with the call modes for teams a distinction is also made between a Day and Night mode for Voiceboxes You can define different settings for both of these modes You can also change the active mode in this menu Day to Night and vice versa You can recognize the active mode here Day Night by the fact that the other inactive mode will be offered for you to select for changing In the example shown here the Night mode is active You can select this menu item to switch to the Day mode Begin as follows D m Voicebox Day setttings or Night settings m Select the desired menu item Depending on the Settings Day S menu item further selections settings or input ca
81. od ea an eee ee N ee e EO de a 14 Malicious call identification Tracing 2 2 2 222 22e 15 Allocating dc edu cove ek Ge pee ooh CSS OOHRS OEE Eo ah ed CEES SOOO 15 keypad function Net fixed 222464905 me aan Bex XU HOT Ed eR RERO UE ER Red S 16 Sending a fax from a multi function terminal llle 16 Direct ion ee ee er en er een 16 Room inguiriy 00 E a BE aueh PEEK SAREE ESE A HHS ES owed x 16 Cal Walle nn ee heehee eae ee nn De eee ee ne eee ee nE 17 Transferring calls with and without advance notice 2 ee 18 Explicit callita T 22 o3 2 Gen nn tear eds bee rad 18 Dioker scal gapped Gece ee 44 8 9289 59 Wb PIE SE Ru 4nbeaagen hs bab ge wee RR 19 Whee pearly COnIcICNCe 2 esere eed ee he ea hae he eee ee OER Eee eee eee eas 19 COD FOEAEOHHS 23244466 ea he aoe ea Gate Ase Soa ee SESE eee ea E ES AS Edd PE 20 SHEBBSIBhalBHS 24425 aa eae an Fe eee eae ey ees eee eee Fs eee Pu ERE SS ds d 20 Table of contents Callmodes Daye NO e rwr 20 Lede see ka bene eee he ohh heap tee eek eee tee ee eae ee eee P 21 Activating the switching function for an internal subscriber comme 21 Folowme lue 99 2 39992994929 92 9992249 299 9 99 4 9 9 9 2 0 5 9 9 2 Block dialing Austria gdm os REORUM E RR E UU E Gee REIR ESN EG E ETE S UNS NS 22 Uri copre P C 23 Signaling eUre aac eae no a en nn ea ee nee a ees esa ee sees ah 24 SWICHDE CONICS o 4 naked a eee Eger era ha ERREG
82. ou have configured several ISPs make sure that you make this setting for the correct ISP entry in the ISP list Using a fallback Let s assume you have a DSL connection with the Deutsche Telekom AG German Telecom and have selected T On line as your ISP You have configured three ISPs 1 Internet access through T DSL T online The PABX system will use the PPPoE protocol at the WAN port Enter your access data mark the ISP in the list field Edit field Access data for T Online 2 Internet access via ISDN T Online The PABX system will use an ISDN dial up connection and the PPP protocol Enter the same access data mark the ISP in the list field Edit field Access data for T Online 3 Internet access using an Internet by call provider The PABX system will use an ISDN dial up connection and the PPP protocol When you select an Internet by call provider from the defi ned list the corresponding parameters are already configured Access data Number Ifthere isa disturbance with the DSL connection the PABX system will after a configured time period keep attemp ting to set up the Internet connection for the number of times configured in the field Number of connection at tempts You can activate de activate this function in the configuration You can set the intervals between the at 61 Description of the router functions tempts using the parameter Time between attempts in th
83. p the handset There is no longer any recording time available on the Voicebox Recording calls at an ISDN phone J EEE ERIE Youareconductinga call and would like to record it Switch the phone to Keypad Enter this code to begin recording The call will then be recorded Enter this code to end current recording Continue with your call Recording a call at an analog phone Note You are conductinga call and would like to record it Press the R key You will hear the internal dial tone The caller is on hold Dial this code Continue with your call The call will now be recorded Press the R key You will hear the internal dial tone The caller is on hold Enter this code to end current recording Continue with your call Recording is terminated automatically when you hang up the handset while recording a call Voicebox Answering machine Using a Voicebox at an assigned phone Using a Voicebox at an assigned phone Notification of new message in Voicebox When new messages are present on the Voicebox When the internal party hears the special dial tone for teams instead of the internal dial tone you can specify in the configurator whether this tone is to be heard by just one team member or by the entire team On analog devices the subscriber hears a short signal tone when a new message has been received When the call waiti
84. perate a WINS server in the LAN Time Servers The parameter Time Servers is used for announcing the IP address for the Time leasee when your PCs direct Windows XP Linux the NTP Network Time Protocol DNS Servers DNS queries from computers in the LAN are normally forwarded to one or more external DNS servers by the DNS proxy The addresses for the external DNS servers can be obtained dynamically or can be permanently configured in the router Addresses can be input at three DNS servers to reduce online time DHCP server and IP addressing PCs can be provided with a major portion of the configuration required for LAN and Internet access via the DHCP Dynamic Host Configuration Protocol The DHCP server integrated into the PABX is capable of supplying corre sponding configurations to up to 100 PCs clients IP addresses are dynamically allocated to the clients The DHCP server task of the PABX system is activated in the initial status of the PABX You can configure the integrated DHCP server under Network address allocation You can configure the first IP address assigned by the DHCP server The required number of IP addresses is assigned to the PCs DHCP clients in ascending order There are always 4 additional IP addresses reserved for DHCP servers for PCs integrated into the LAN via Bluetooth see Page or RAS see Page 62 If the integrated DHCP server is acti vated the 4 IP addresses which come after the configured DHC
85. pting a waiting call J v e D gt You are conducting a call You hear the call waiting signal Replace handset your first call is terminated Your phone rings Operation Transferring calls with and without advance notice A Liftup the handset ofyour phone You will be connected with the waiting party Refusing a waiting call Youareconductingacall A second party calls you You hear the call waiting signal RIO Dial the code for refusing the waiting call The caller can be switched to the waiting queue or the call is established and the caller will hear the busy signal Transferring calls with and without advance notice Transferring calls internally without advance notice You can transfer calls when you dial the number of the internal party and then hang up the handset The internal par ty is then called and can take the call when he she lifts the handset J You are conducting an external call Ll Press the R key You will hear the internal dial tone Dial the number of the internal party to whom you wish to transfer the call You will hear the ringing signal in your handset The party will be called Ifyou hear the busy signal press the R key again to retrieve the call that is on hold Replace the handset The party will be called The party being called lifts up the handset and conducts the external call Ifthe called party does no
86. rder down up You can also set the number of and intervals between these attempts at setting up an Internet connection for each ISP that has been configured When the waiting period between the attempts expires and when the configured number of actual attempts is reached and no connection has been established the next ISP in the list is selected Connection to the Internet is always set up automatically by the PABX system when a data packet is to be sent to the Internet This occurs automatically when you enter http www Funkwerk ec com in your browser for example Note Billing of the costs is made through the telephone bill from your network provider Discontinuing an Internet connection e Click on the symbol for the ControlCenter in the task bar and select Terminate connection to provider e After a set time which can be defined during which there is no data traffic to the Internet the connection is terminated automatically You can activate de activate this function in the confi guration Note If you set the parameter Terminate on inactivity too high this may result is considerable costs for time based charges Note If you have a flat rate charge with your ISP you can deactivate the parameter Terminate on inactivity In this case the PABX system will not automatically terminate the Internet connection but will re establish the connection if required for example after being disconnected by the ISP If y
87. re ae a en a Be ee 8 Oe as 46 Sellinot aluresusinea le le Phone s a ua are eee heey neueren ee eee eee ce ee 47 Commissioning an IP phone fora DSP module 49 Nal Sap wor 9 97x 909 be eee he eho ben RO ROR bebe eee heen Bee ee ee 49 PABX ANG PG sasore oo Sete hehe bee ae oe tee eee se ee eee eee 5 ADDHCQUOIUDEOBEAREDS aie uch oeoe do VW e queen STA bees RES EE Phe eee BS aos 22 DHUeES umo Be ewe eee Pee eee eee eae eee 52 Table of contents Description of the router functions 2 2 22 come 56 ADPCNGIX os 00 en enden 959254 25 64 TROUDIESHOOUNG 4 4 3 o2 de 999 buat hee Gee ee a RT ANN REESE en eas reihen 64 Technical specifications ee 66 Brief description of functions 2 0 0 00 ene 69 Quick Reference for Voicebox 0 0 00 ee eee ee eee 73 m Table of contents Description The PABX is an ISDN telecommunications system PABX for interfacing with the Euro ISDN DSSI protocol The PABX system is equipped with an external ISDN port that is configured for connecting to the ISDN access point of the network service provider You can set the ISDN port either as an internal or external ISDN port You can program the type of connection for the external ISDN connection either as a multipoint connection or as a point to point connec tion default setting Depending on the type of PABX up to eight 8 analog terminals can be connected base mo del You can us
88. remote loca tion the remote operation function for the Voicebox must first be enabled in the configuration Configuration Voiceboxes are configured in the PC configuration program You can make all necessary settings for Voiceboxes with this program By entering the appropriate codes at a telephone you can set the mode Day Night record an nouncements information texts or listen to messages Using the Voicebox at a phone Using the Voicebox at an internal phone You can use the Voicebox either from an assigned internal phone or from any arbitrary internal phone Once you have set up the connection to the Voicebox you can listen to messages conduct configuration or record announce ments information texts Use of all Voiceboxes is protected by individual PINs Should you forget your PIN you can reprogram it through PC configuration Activating De activating a Voicebox from an assigned telephone You can activate or de activate a Voicebox from an assigned telephone A team Voicebox can be activated by any team member using the team number When a Voicebox is activated the system automatically checks whether an an nouncement or information text has been saved for the selected mode and whether more than 10 seconds recording time is available for that Voicebox An active Voicebox is de activated automatically if there is less than 10 seconds free recording time available for that Voicebox Activating a subscriber Voicebox Lift up th
89. riber 20 is given in the example shown here this subscriber can usethe maximum recording time in this case The tablebelow shows the potential recording time and number of possible Voiceboxes as a function of the capacity of the Compact Flash Card Voicebox Answering machine Number of Voiceboxes and free recording time for each Voicebox Hae Subscriber Display for Remote m 23 23 Wer E z es no cal Bu 25 25 Yes ho cal Subscriber Display tor u 23 m Yes na cal on 25 25 Yes na cal dx TE 17 Yes Cal 1 03 Na no cal 4 No na cal 05 No na cal B5 No no cal o7 No no cal Calendar Day made Speak Speak speak Speak Speak Speak immediate Speak immediate immediate CNgimods Shan Speak immediate Speak after 5 seconds not active not active not active not active not active not active immediate immediate immediate nat active not active not active not active not active after 5 seconds Switch on Mightmode Switch on Active Yes es Storage capacity Number of Voiceboxes Recording time per Voicebox in minutes 8 MB none 16 MB i 32 MB l 16 32 MB 2 64 MB l 32 64 MB 2 16 64 MB 3 10 7 64 MB 4 128 MB l 64 128 MB 2 32 128 MB 3 2L 128 MB 4 16 128 MB 5 12 8 128 MB 6 10 7 128 MB I zm 128 MB 8 256 MB l 64 2
90. rovider Check the connection between the PABX and network termination unit MSN is not entered or as signed correctly in the PABX Check the PC configuration for the PABX Note Check to ensure that ISDN connection is functioning correctly and that this connection has been en abled by your network service provider Please contact your service provider No outgoing ex ternal calls possi ble No authorization for exter nal connections Check the user settings in the PC configuration for the PABX No outgoing ex ternal calls possi ble Call charge limit reached Allowance account Check the user settings in the PC configuration for the PABX Increase cost limit or reset the sum counter External numbers classified as restricted numbers for call control Check the settings for dial ranges in the PC configuration for the PABX No external con nections possible to some remote terminals External numbers are given in the Restricted numbers list for the dialing region Check the settings for dial ranges in the PC configuration for the PABX Troubleshooting Appendix Room inquiry not possible during an external call The telephone s flash key is not properly configured Check the setting of your telephone s flash key Flash key flash interval 80 120 ms or modify the configuration settings in Internal subsriber Attention Inquiry
91. s documentation may be protected by trademarks Table of contents m Table of contents DESCHDIION um noe Se mhSSSRESSS 24 4288995 3293553 559 1 4 l Salet NOTES og eto nn ne a RATED ee S l Important notes for using the PABX system uus Gwaun ed aaa dex SOROR CR 4 seaweed we ge x l CE a E a ee ee ee ee 2 Loss of power 6 oe Gace ees he eae eee a 2 OVIMDOISs 225a shee x ERAS HE eae eHow EEG RAG Heed EERE SHE ERES 2 gcn Ge ce dae eee ee eae be oR eee eee hee ee eh ee ae SOR ee ee 6 Operation s 2 00 0 en ana mine Beha eb bbe eee he ese nhs ds 10 Making phone calls ae 5 web ae eee oo ae 2 a ee eee BO ae GES Ee ee a 10 Mak 12 GUISIGC CANS e 23 u 9 3095 29 He nen ee N28 78 E S ee ee ee eo 10 Specific trunk group seizure erinnern RON P POR on EGRESS E Sa eee eee EET es 11 Make ilernalcalle au u cn vn ne nn a ee ee ee en En een sens 11 vecina ne a ee ee er eee eee ee 11 A cepting calls Pick Up u ER dade hes S xs 11 Automatic completion of call to busy subscriber or on no answer ee ee 17 Defining your own number for the next call zus 9 99 326 nm eb Bebe bee ek Boy UR ER ee Eb Rd 13 Temporarily suppressing transmission of yurownnumber onen 13 Tr nkgroup reservadi P C 13 Speed dialing from the telephone directory oce n on ES SAGHE eet ded S CS dex dd 13 VOIGG aMnOMNCCINGN reaa x dor dev 33r ae RE i ae E 13 75 01116 0 1110141101210 PPP c TTD 14 ROOMMIMONNOUNS aus ux e E
92. sult the operating instructions for your ISDN terminal devices to find out how and with which settings the various features can be used Commissioning the phone part m Configuring performance features using a telephone Service access Configuring performance features using a telephone Various settings are protected by PIN1 in the PABX In the default state this PIN 1 is set to 0000 Write down your PIN 1 and keep itin a safe place because if you forget or lose your PIN 1 you will no longer have access for configuring the PABX over a telephone Remote access remote control is protected by PIN 2 Remote access using this 6 digit PIN2 is only possible when this PIN2 has been changed individually i e it is no lon ger in its initial setting of 000000 Service access This feature enables you to have the PABX configured by your dealer s service center or download the current softwa re of the PABX You can trigger this function from an internal phone of your PABX or release your PABX for access by an external PC for example your specialized dealer Outgoing service call solution with 2 B channels You call the service center You are connected with the service technician who then explains the furt her procedure to you RI Whenrequestedbythetechnician youpushtheRecallflashbutton Youwillheartheinternaldialtone EIE Dialthis code If you wish to establish a service connection with the services maintenance
93. t lift up his her handset you will be called back at your tele phone after a time interval set during programming J lt Transferring calls with advance notice You wish to transfer an internal or external call to another internal party and speak with that party beforehand You are conducting an internal or external call You wish to transfer the call to another party RI Press the R key You will hear the internal dial tone Ifyou hear the busy signal press the R key again to retrieve the call Dial the number of the party you wish to call You will hear the ringing signal in your handset The party will be called The party being called lifts up the handset of his her phone J Conduct this internal call Tell your internal partner that you wish to transfer the call currently on hold to him her Replace the handset E Theother internal party can then continue with the call Explicit call transfer Connecting Please note that ISDN terminal devices can only utilize the feature Connect via a special key or menu function The following procedure applies only to analog telephones J Youareconductinga call with party 1 A further call is signaled for example by call waiting Broker s call Operation Broker s call J Or Or Dial this code Party 2 answers you can speak with Party 2 Part
94. talling your PABX near sources of excessive heat e g radiators or in rooms with exces sive humidity The ambient temperature must not exceed 40 C Cleaning Please observe the following points You can clean your PABX without any difficulties Use a slightly moistened cloth or an anti static cloth for this Do not use any solvents Never use a dry cloth Electrostatic charges could damage the electronics in the system Always ensure however that no moisture penetrates into your PABX as this could result in damage to the PABX Loss of power On loss of power 230 V AC power supply the PABX is not operational meaning that you can make neither internal nor external calls An ISDN terminal device with emergency power capabilities can continue to be operated however On return of power functions which have been configured by the user e g internal and external connections are not active The features configured using setup programmeming are unaffected by a loss of power Symbols Please note Different terminal devices will not necessarily have the same dial tones ringing signals or procedures for use For further information on clock frequency and length please refer to the assembly instructions Symbols used A Lift up the handset of your telephone This symbol indicates the call status You have lifted the handset of your telephone Replacethe handset of your phone in the carriage orthe telephone is
95. tching call modes for a doorbell button 916 all E Lift up handset Day Night call mode select door ter Select bell button Ack Replace minal 1 4 signal handset door terminal door intercom device Switching call modes for all door terminal modules J 916 e Lift up handset Day Night call mode Ack signal Replace handset Switching all call modes all teams and door terminal modules J 9 1x ES Lift up handset Day Night call mode Ack signal Replace handset Teams Enabling Inhibiting a subscriber of a team log in log off Proceed as follows in order to enable or inhibit your phone for a team J EEIE El Lift up handset Subscriber Team number Ack Replace enable inhibit 00 19 signal handset Enabling inhibiting a subscriber for all teams log in log off Proceed as follows in order to enable or inhibit your phone for all teams A BE EIEIEIER m Liftup handset Enable Inhibit subscribers Ack signal Replace handset Activating the switching function for an internal subscriber I 9 1 z Lift up handset Activate day mode night Code Ack signal Replace handset mode Follow me Setting up or deleting an internal Follow me El 5 Eel Lift up handset Set up delete Follow me 1 Ack signal Replace handset a Operation Block dialing Austria 1 Internal number whose calls are to be forwarded Call will then be forwarded to the specified telephone
96. telephone Configuring performance features using a telephone 171812 Lift up handset Ack signal Replace handset Deleting authorization for remote service access You can cancela programmed release for incoming remote access any time you want However an existing connecti on to a service center is not terminated EME Lift up handset Ack signal Replace handset Setting features using a telephone After you begin configuration you can set the features for your system using the codes described here The telephone being used for programming can not be reached while the system is being configured You will hear the positive acknowledgement signal once you successfully conclude configuration for a setting You can then move on to configure the next setting If you wait for more than 40 seconds between one entry and another the PABX will terminate configuration and you will hear the busy signal All input made up to that point which was concluded with a positive acknowledgement signal will be saved when you hang up the handset Saving is performed for 10 seconds after you hang up the handset During this period it is important that you do not begin a new configu ration of the system and that power is not interrupted to the system You must perform the following procedure at the beginning of each subsequent configuration process
97. th number recognition or both Wake up call Operation Least Cost Routing LCR Please note that there are some providers whose services must be applied for Some of these providers automatically set up a connection to enroll unregistered customers If you terminate such a connection during dialing and then subsequently attempt to set up this link again this may result in errors during calling communication will not be established In this case it will be necessary to deactivate the provider concerned in the LCR professional on the WIN Tools CD and to update the date records in the PABX You can activate de activate the LCR procedure using either the Professional Configurator or a code sequence on the telephone Activating the LCR procedure E E3E3 E 0 0 0 0 KEIEIEI B Lift up handset Ack Enter PIN Ack signal Code Ack signal 0000 default setting signal Deactivating the LCR procedure A X Bl 0 0 0 0 Es MEE Lift up handset Ack Enter PIN Ack signal Code Ack signal 0000 default setting signal Wake up call Configuring wake up calls from the room phone one time morning call A 712 0 6 3110 A Lift up handset Hours Minute Ack signal Replace handset 0 6 Enter the hour
98. that you have just listened to is deleted Listen to old messages or recorded calls E Dial this code Older messages are played back one after the other each one separated bya positive ac knowledgement signal Ifno older messages are present you will hear the negative acknowledgement signal and are returned automatically to the beginning of the input procedure again asifyouhad pressedthenumber key Then select the function while the message is being played back Bl Listen to next message El Repeat message just listened to El Deleting of the last message that was listened to Delete all saved messages and recorded calls new ones and ones that have already been played back Bi Dial this code You will hear the positive acknowledgement signal Press the asterisk key all messages that have been listened to previously will be deleted a You will hear the positive acknowledgement signal Activating De activating the Voicebox E Dialthis code Then select the desired function D Ed Activating the Voiceboxinthecurrent mode DE Deactivate Voicebox nt You will hear the positive acknowledgement signal Activating the Voicebox in the Day or Night call mode El Dialthis code Then select the desired function GJE Activating the Voicebox in the Day call mode WA Activating the Voicebox in the Night call mode a You will hear the positive acknowledgement signal Voicebox Answering machine Procedure
99. the IP address for the name server of your provider Internet by Call The Professional Configurator ofthe PABX system contains a list of Internet by call ISPs from which you can select a provider The advantage here is that you can set up an Internet connection immediately without first having to agree to a contract The requisite access data are already contained in the configuration software for the Internet by call ISPs that are listed You can change this configuration when you decide to conclude a contract with a provider for example at present required for all DSL providers Fallback configuration for several ISPs Internet always works Youcan configure more than one IPS in your PABX system e You have one DSL connection that is not always available Here you can configure the PABX system so that it automatically attempts to set up an Internet connection via DSL If this attempt is unsuccessful Internet connection via ISDN can be program med using a different ISP Youare using a provider that is not always available some Internet by call providers have very reasonable rates but their access nodes are overloaded due to heavy traffic during peak times Here you can simply configure several Internet by call providers The PABX system will automa tically attempt to set up a connection with one of the configured ISPs You can easily change the order of the ISPs with which the Internet connection is to be set up Fallback o
100. the devices are con nected via Ethernet or Fast Ethernet For this purpose the PABX system is provided with the interface LAN The port designated LAN is set automatically to the maximum data transfer rate from 100 Mbits semi duplex up to 100 Mbit s full duplex for the opposite terminal PC Use a standard Cat 5 network cable for this connection If connection has been implemented successfully the LED marked LAN on the PABX lights up when data is being exchanged via the corresponding port this LED flickers in the rhythm of data transfer For further information about the LED indicator refer to the section Display LEDs on page 3 Connecting several PCs via Ethernet You can connect a PC directly to the LAN ports and another one to the USB port If you wish to connect more than two PCs you will need a hub or switch Spatial constraints may make it more convenient to use a longer network cable e g to connect a hub or switch to the LAN port and connect the pcs to the hub or switch Description of the router functions NT Splitter Connection for the service provider Modem External HUB Switch over LAN 100 MBit s Network PC at the HUB switch Network PC at the HUB switch Network PC at the HUB switch PC at the USB port J amp oXe9 CXeXeX exeo
101. the two external parties are connected with one another and your call with both ofthe external parties is terminated The charges for the call that you initiated will be billed to you Three party conference R Youareconductinga call with one party and wish to includea further party in the call Press the R key You will hear the internal dial tone If you wish to speak to an external party dial 0 first Dial the number of the party you wish to call You will hear the ringing signal in your handset The party will be called The party being called lifts up the handset of his her phone You would like to include this party in the first call Dial this code m Operation Call forwarding x x J Conduct your three party conference call You would now like to exclude the party that you first brought into conversation This caller then remains on hold in an inquiry call Dialthis code the conference call from further Youcanthen continue your call with the second party The first party is on hold The conference is ended when you hang up your handset A party included in the conference call can hang up at any time and the party which initiated the call can then continue the conference with the remaining callers Call forwarding Activating call forwarding
102. ting the door terminal externally pe F Oo Lift up handset Service num Special dial to PIN 2 Ack signal Dooropener Ack signal Replace hand ber ne set Signaling features Activating de activating alarm call feature E o 5 F F E x Lift up handset Alarm call list function Ack Replace 01 06 0 2 signal handset Alarm call list The terminal device must have been entered into the list during configuration OH Alarmcalllist 01 06 Function DJ Deactivatingthealarm call feature zT Activating the internal alarm call feature 2 Activate external call feature Switching contacts Switching contacts Operation Activating de activating switching contacts EE 91710 F pe Lift up handset Activate deactivate Switching contact01 03 Ack signal Replacehandset Switching contact with button function A Boum s 5 n Lift up handset Switching contact 01 03 Ack signal Replace handset The switching contact closes for the time interval you have programmed 1 999 seconds Switching contact with a switch function remote e age M dB M BEN Lift up handset Service number Special dial tone PIN2 Ack signal EE 91710 z
103. to Day mode Thegroup callis set for simultaneous Theswitching privilege for teams is configured for no terminal device Allusersarein Pick up group 00 Accepting pick up ofa callis possible for all terminal devices All subscribers can use the telephone directory Noterminal device is authorized for SMS reception The analog connections are configured for telephones that use DTMF dialing and a flash key 200 ms Theactive terminal devices are authorized for international calls Thedial range is not configured Thenumber ofthe caller is displayed caller ID The B number is transmitted to the caller Commissioning the phone part Call waiting for a b terminal devices has not been configured e No entries in telephone directory e Music on hold MOH Melody 1 is played e No time or date is stored The charge rate counters are set to 0 Noconnection data records are stored The numbers in the call data records are shown in full length Call data records for incoming calls are stored only when a project number has been assigned Analog charge rate transmission is deactivated Analog number transmission is activated The keypad function for the external ISDN connection is not enabled for terminal devices The meter pulse frequency is set to 16 KHz Remoteaccess can be initiated from any terminal device Remote switching authorization External follow me is deactivated Theswit
104. ur ISDN ac cess and which ones you must apply for separately If your phone is set for Automatic line access you must first press the Ed key when you lift the handset b before be ginning any internal call procedures The symbol 4 is highlighted in color as shown in the example below for the corresponding performance feature E E Lift up handset Making internal calls Conduct your call Making phone calls Some terminal devices use their own special procedures for the functions described in the following Refer to the ope rating instructions for the terminal device being used for detailed information Only telephone connections i e calls between subscribers are presented in the following usage procedures as exam ples For analog telephones these functions are only described for tone dialing terminal devices equipped with a flash key The tones and signals described below are heard when using analog telephones These tones may be diffe rent for ISDN telephones and analog telephones which generate their own dial tones Other information may also be shown in the display of these telephones Making outside calls Making external calls without direct exchange line access 0 A Lift up handset Dial line access digit Dial external number Conduct your call Terminate your call Making outside calls with direct exc
105. vation of called party ID to caller AOCD Transmission of charge costs during a call AOCE Transmission of costs of call at end of call AOCS Transfer of tariff information during the calling phase for example for pay phones CCBS Completion of call to busy subscriber as soon as subscriber is available CCNR Call back to available subscriber as soon as that party has lifted and replaced the handset MCID Malicious caller ID tracing e CFB CFU CENR Call forwarding UUSI Transmission of user defined text messages SUB Extended addressing for a terminal device X 31 Support for packet data V 25 on the D channel for example for electronic cashiers SMS in the fixed line network m Symbols Loss of power Display LEDs Power Ready for operation indicator Operation Green lit Whenthe PABX is ready for operation Green flashing When 480 data records have been saved in the charges memory ofthe PABX ISDN Indicates the allocation of each B channel for the external ISDN connection POTS Green lit ISDN port ready for operation or POTS module plugged in Green flashing One B channel busy or an existing connection via the POTS module Green flickering Two B channels busy DSL Indicates the function of the DSL router Green lit DSL connection established Green flashing Datalink established LAN Indicates the network connection status Green lit 100Mbit s network connection established Green fli
106. ver that you can select using the button Advanced allow you the op tion of also using the DHCP server in the existing LAN environment Configuration of the Internet Service providers ISP An Internet Service Provider provides you with an entrance portal to the Internet A distinction is made between ISPs with whom you have a contract for example T Online and Internet by call providers that bill you through your phone bill for example Freenet The type of access is independent of the tariff charges this can be based on actual time volume or be a flat rate You can set up a connection to the Internet with your PABX system as follows Dial up connections via ISDN using PPP protocol with one or two ISDN B channels i e at 64 kBit s or 128 kBit s These types of connections require access data with the number to be dialed the user name and password and in some cases other information such as the IP address of the name server and any information about the data compression method that is used VJH UsingxDSL for example ADSL T DSL in conjunction with a DSL modem that is compatible with your ISP via PPPoE These connections require your user name and password as access data ViaxDSL e g B SDSL in conjunction with a DSL modem that is compatible with your ISP with a set public IP address These connections require the public IP address that you have been assig ned the IP address of the next gateway next hop and
107. ware via the USB port of your PABX 53 m PABX and PC Configuration with a PC Installing programs from the CD System requirements BM or 10096 compatible PC Pentium or comparable processor min 233 MHz clock rate e min 64 MB RAM e VGA graphics adapter approx 65 000 colors a resolution of at least 1024x768 pixels e CD ROM drive e Free USB port e Windows 98 ME XP 2000 operating system e Min 130 MB free hard disk space for installation For network operation or DSL via Ethernet a 10 100 Mbit s installed network card Internet Explorer version 6 00 and higher Installation instructions Start up your PC Insert the CD ROM supplied with the system in the CD ROM drive of your pcs e Wait a moment until the program starts automatically If the autostart option is not activated in your PC you can start the file setup exe directly from the main directory of the CD using Wind ows Explorer double click on the file or using the option Run in the Windows start menu When the file is started the welcome screen of the CD is displayed Configuration with a PC You can program your pabx over the LAN USB or via the internal ISDN connection Use the USB connecting cord supplied with the system to connect the USB ports of the PABX and the PC Configuration of the PABX through the USB port requires a Windows operating systems that supports USB as of 08 2002 Windows 98 ME XP 2000
108. wn number CLIR Dialing phone numbers from the phone directory A JE Dialing a phone number via the speed dialing key of the PABX s phone directory Forwarding a call connecting AED 8 24 Forwarding an internal call with prior notice EBA Forwarding an internal call without prior notice SJ R EIP Inquiry call JB Terminating a room inquiry with analog terminals BIA Connecting external callers Broker s call He Broker s call room inquiriy HAD Broker s calls between different callers Completion of call A EDD 2 Requesting automatic call back ABO 4 Canceling automatic call back Three party conference call PI R ILI Inquiry call BIEN Three party conference call ral R 2 Returning to Broker s call Brief description of functions Call waiting DDAL Accepting a waiting call The call put on hold remains JAA Accepting a waiting call The call put on hold is terminated 2E Refusing a waiting call Announcement EBD s Message to a party Call modes ABg Activating all day call modes ABOE Activating all night call modes Call modes for teams SEI
109. xists The more filters you configure for the PABX system the more computing time is required for processing of these filters This could slightly reduce the maximum achievable data throughput rate for the PABX system in some cases Information on manual configuration of firewall filter rules is given in the online Help function and in the documen tation located on the CD Costs for Internet connections The PABX can store up to 500 call data records This data is not lost in the event of a loss of power The PABX system also generates a call date record for connections made by the router The call data records contain detailed information about the call For ex Date and time duration ofthe call number ofthe called party number of the calling party type of connection communication costs and possible project numbers Dial in into the LAN RAS Using the Remote Access Server RAS a field representative for example can call into the local network from an ex ternallocation and then via the local network access the Internet Access from an external location is also possible via an ISDN connection External access is provided with user name and password protection If the call is made from an external location only the phone number can also be monitored as an added protection feature Access can be enabled for up to 8 users A Windows enable access to computer files or printers and Internet enable can also be configured for each user
110. y 1 is put on hold You would like to connect the two parties with one another Dial this code Thetwo parties are then connected The charges for the connection are billed to the party who establis hed the connection Youare conducting acalland wish to speak toa further party without the first caller being able to hear your conversation with the second caller Press the Rkey You will hear the internal dial tone If you wish to speak to an external party dial y first Dial the number of the party you wish to call You will hear the ringing signal in your handset The party will be called The party being called lifts up the handset of his her phone You are conducting the call The first call is put on hold Dial this code to return to your first caller the second party is put on hold You can then use this code to switch back and forth between the two callers Youcanend the call that is on hold Dial this code Youcanend the current call Dialthis code If you switch back and forth between an internal caller and an external party broker s call and then hang up your handset your call is terminated and the two callers will be connected with one another If you switch back and forth between two external parties broker s call and then hang up your handset the current call is terminated and the caller on hold will call you by way of the Recall It during a broker s call you press the R key and then dial 4

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