USER GUIDE
Contents
1. Flight Mode ees Telephone USE 66 eee Listen to radio or TV ee Care and maintenance 0 Cleaning Cleaning Daily maintenance he receiver tubes and domes RIE mou ds Warranty and repairs Replacing the wax filter receiver in the ear models How to apply dom General precautions General warnings Battery warning In Troubleshooting guide Technical data ormation 0 RIE BTE AL961 DRW AL761 DRW AL561 DRW 10 NP receiver tube RIE Mini BTE AL960 DR AL760 DR AL560 DR ii HPr ceiver tube 12 Left right indicator Alera 60 13 Model and serial number Receiver tube Receiver Open Dome Receiver Tulip Dome Receiver Power Dome RIE mould Sports lock 7 Battery compartment 1 Receiver Push button 8 OCWONOARWNS gt JE Getting started On Off function 1 When the battery door is closed the hearing instrument Off turns on and the default program will be activated 2 To turn off the hearing instrument open the battery door MBE Use your fingernail to pull it open Tip Whenever the hearing instruments are not in use remember to turn them off to avoid unnecessary battery consumption SmartStart Hearing instruments can be turned on once you have placed them on your ears If you prefer to turn them on just prior to placing them on your ear your hearing care professional can activate 12 a function called SmartStart Thi2. 1 Clean any debris from the old waxguard 2 Insert the wand 8 Twist the wand with the waxguard in a clockwise direction to ensure it is attached to the wand into the old waxguard 4 Pull the wand and waxguard away from the tube mould 30 5 Insert the old waxguard into the center of the HF3 wheel 6 Dispose of the old waxguard by drawing the wand to the narrow end of the center disposal area 7 Insert the empty wand into a new waxguard on the HF3 wheel 8 Pull the new waxguard attached to the wand away from the HF3 wheel 9 Insert the wand into the receiver tube mould 10 Twist the wand to release the new waxguard onto the receiver tube mould 31 Changing wax guard for HP receiver tube Power Dome Please contact your hearing care professional to have the wax guard in the power dome exchanged for you Changing wax guard for HP receiver tube RIE Mould 32 33 How to apply domes ReSound tulip domes It is recommended that your hearing care professional change domes as incorrect dome re Tulip domes are mounted in a similar manner to standard domes but a few extra steps are placement could result in injury required Tulip domes consist of two petals It is important to note that the largest petal is the outermost petal To ensure this ReSound standard domes 1 Push the largest petal away from the receiver tube using a finger This
3. TV technician for help Changes or modifications can void the user s authority to operate the equipment Intended use Hearing Instruments are intended for hearing impaired people to improve their hearing The essential performance of Hearing Instruments is to receive amplify and transfer sound to the ear drum of a hearing impaired person List of countries Products without wireless functionality are intended for worldwide sales Products with wireless functionality are intended for sale in countries within European Economic Area as well as Switzerland Specification of restrictions You are not allowed to operate the equipment within 20 km of the centre of Ny Alesund Norway The products are in compliance with the following regulatory requirements e In EU the device conforms to the Essential Requirements according to Annex of Council Direc tive 93 42 EEC for medical devices MDD and essential requirements and other relevant provi sions of Directive 1999 5 EC R amp TTE The declaration of conformity may be consulted at www resound com e In US FCC CFR 47 Part 15 subpart C section 15 249 e Other identified applicable international regulatory requirements in countries outside Please refer to local country requirements for these areas e Products are categorized as class 2 receiver according to EN 300 440 EU and US Introduction Congratulations on the purchase of your new hearing instruments ReSound s innovative
4. indicates which programme you have selected one beep programme one two beeps programme two etc 3 When the hearing instruments are turned off and then back on the hearing instrument always returns to the default setting programme one removing the hearing instrument Programme Description of when to use 1 2 3 4 20 Flight mode Alera 61 only AN When boarding a flight wireless functionality must be deactivated as it is not allowed to radiate radio signals during flights It is possible to disable wireless operation by opening and closing the battery compartment of the hearing instrument while at the same time pressing the push button When disabled manually wireless operation may be re enabled by opening and closing the bat tery compartment normally i e without at the same time pressing the push button Telephone use If your hearing instruments are fit with a receiver open dome or receiver tulip dome you can probably use the telephone as you normally would by holding it up to your ear canal opening If Instruments paired with accessories only 21 your hearing instruments are fit with a receiver power dome or RIE mould finding the optimal position for holding a telephone while using Y Ny a hearing instrument may require practice for some individuals and one or more of the following suggestions may be helpful gt 1 Hold the telephone as you would normally J
5. sound technology and design combined with the customised device programming selected by your hearing care professional will make hearing a more enjoyable experience Hearing instruments will enable you to hear sounds that you may not have heard in years because of your hearing loss Practice and a positive attitude are important in learning to use hearing instruments Your ReSound instruments have been adjusted according to your individual hearing loss and needs Some people adjust quickly to wearing hearing instruments in their ears and hearing new sounds other people may need more time Please read this manual carefully in order to wholly benefit from the use of your hearing instruments With proper care maintenance and usage your hearing instruments will aid you in better communi cation for many years Ask your hearing care professional if you have any questions ReSound is a registred trade mark of ReSound A S Hearing instrument model Battery size Left serial number Receiver tube length Dome size Right serial number CONTENTS INWOGUCHON wed ghee te BEER RTE as Description of the hearing instruments Getting started On Off function esca 0 6 0 ee eee SmartStart rdre angela dh a Inserting Replacing the battery Low battery indicator Inserting removing hearing instruments Operation of the hearing instrument Push button Alera 61 only
6. with the magnet at least 30 cm 12 away from pacemakers credit cards and other magnetically sensitive devices 3 High distortion during dialing or phoning may mean that the magnet is not in the optimal position relative to the telephone receiver To avoid the issue please move the magnet to another place on the telephone receiver 4 Only use magnets supplied by GN ReSound Care and maintenance 1 Proper handling Your hearing instrument is protected by a layer of protective hydrophobic nanocoat material However please follow the following instructions to further prolong the durability of your hearing instruments 26 1 Never immerse hearing instruments in water or other liquids as liquids may cause permanent damage to the hearing instruments 2 Avoid rough handling of hearing instruments or dropping them on hard surfaces or floors 8 Do not leave hearing instruments in or near direct heat or sunlight as excessive heat can cause damage or deform the casing 4 Hair spray make up etc may damage hearing instruments and these should be removed prior to the application of cosmetics Daily maintenance Gi It is important to keep your hearing instrument clean and dry On a daily basis clean the hearing instruments using a soft cloth or tissue S 27 The receiver tube The receiver tube comes in two different power levels p HP NP Normal Power and HP High Power Depending on your hearing loss you have
7. NP HP Open HP Be ee V RS 114 dB SPL typical 114 dB SPL typical Stra TS aS 117 dB SPL typical AL960 DR AL760 DR AL560 DR NP Open AL960 DR AL760 DR AL560 DR NP AL960 DR AL760 DR AL560 DR HP Open AL960 DR AL760 DR AL560 DR HP aa oo SS SS SS 50 Warranty and repairs ReSound provides a warranty on hearing instruments in the event of defects in workmanship or materials as described in applicable warranty documentation In its service policy ReSound pledges to secure functionality at least equivalent to the original hearing instrument As a signatory to the United Nations Global Compact initiative ReSound is committed to doing this in line with environment friendly best practices Hearing instruments therefore at ReSound s discretion may be replaced by new products or products manufactured from new or serviceable used parts or repaired using new or refurbished replacement parts The warranty period of hearing instruments is designated on your warranty card which is provided by your hearing care professional 51 For hearing instruments that require service please contact your hearing care professional for assistance ReSound hearing instruments that malfunction must be repaired by a qualified technician Do not attempt to open the case of hearing instruments as this will invalidate the warranty Temperature test transport and storage information GN ReSound Hearing Instruments ar
8. USER GUIDE RECEIVER IN EAR VA HEARING INSTRUMENT f Ca ReSound rediscover hearing FCC ID X26SY312 Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful inter ference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that inter ference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from the one in which the receiver is connected e Consult the dealer or an experienced radio
9. Y 2 Hold the telephone towards the top of the ear closer to where the i microphones are located 3 If whistling occurs it may take a brief moment of holding the telephone in the same position before the hearing instrument adapts and reduces the feedback 4 Any whistling may also be decreased by holding the telephone slightly away from the ear 5 Depending on your individual needs your hearing care professional may activate a pro gramme specifically for telephone use 22 Listen to radio or TV When listening to the TV or the radio start out by listening to news commentators since they usually speak clearly then try other programmes If you find it difficult to listen to TV or radio your hearing care professional will be able to give you advice on available accessories to enhance your listening capabilities for TV and radio Cellular phones Your hearing instrument is designed to comply with the most stringent Standards of International Electromagnetic Compatibility However not all cell phones are hearing instrument compatible The varying degree of disturbance can be due to the nature of your particular cellular phone or of your wireless telephony service provider If you find it difficult to obtain a good result while using your cellular phone your hearing care professional will be able to give you advice on available accessories to enhance listening capabilities 23 PhoneNow The PhoneNow function allows your hea
10. bends the petal la iy 1 Push the new dome over the O 1H forward FEGEIVER 2 Then push the largest petal back and it will be placed on top of the smaller petal 2 Make sure that the new dome is gt N ig E is properly and securely mounted 34 35 General precautions A 1 2 3 36 Do not leave hearing instruments in the sun near an open fire or in a hot parked car Do not wear hearing instruments while showering swimming in heavy rain or in a Moist atmosphere such as a steam bath or sauna Should the hearing instrument become moist remove the battery and place the hearing instrument in a closed container with a drying agent Your hearing care professional can provide options for drying containers or kits Remove the hearing instruments when applying items such as cosmetics perfume after shave hair spray and suntan lotion When wireless function is activated the device uses low powered digitally coded transmissions in order to communicate with other wireless devices Although unlikely nearby electronic devices may be affected In that case move the hearing instrument away from the affected electronic device 6 When using wireless functionality and the devices are affected by electromagnetic interference move away from the source General warnings AN 1 Consult a hearing care professional if you discover a foreign object in your ear canal if you experience skin irritation or if exce
11. e subjected to various tests in temperature and damp heating cycling between 25 C and 70C according to internal and industry standards During transport or storage the temperature should not exceed the limit values of 20C to 60C and relative humidity of 90 RH non condensing for limited time The air pressure between 500 and 1100 hPa is appropriate 52 53 Be aware of information marked with the warning symbol WARNING points out a situation that could lead to serious injuries CAUTION indicates a situation that could lead to minor and moderate injuries 1 Advice and tips on how to handle your hearing instrument better Ko Equipment includes RF transmitter s A Please ask your local hearing care professional concerning disposal of your hearing instrument F Product is a Type B applied part 55 Worldwide Headquarters ReSound A S Lautrupbjerg 7 DK 2750 Ballerup Denmark Tel 45 45751111 Fax 45 45 75 11 19 www resound com United Kingdom GN ReSound Ltd Kirtlington Business Centre Portway Kirtlington 9 Cole O GRENEN Tel 44 1869 352 800 Fax 44 1869 343 466 www gnresound co uk Australia GN ReSound Pty Ltd Unit R1 Regents Park Estate 391 Park Road Regents Park NSW 2143 Tel free 1800 658 955 Fax 61 2 9743 7472 www gnresound com au Any issues relating to the EU Medical Device Directive C 93 42 EEC or Council Directive 1999 5 EEC on Radio Equipment and Telecommunica
12. either been fitted with the NP or the HP receiver type Please go to page 10 to see your selected type The receiver tube contains the wiring to the receiver which delivers the sound to the ear canal It is important that the receiver tube and the receiver dome RIE mold fits correctly in your ear If the receiver tube or the receiver dome RIE mould irritates your ear in any way and prevents you from wearing your hearing instrument please contact your hearing care professional You should never attempt to modify the shape of the receiver tube yourself The receiver tube and the receiver dome RIE mould should be cleaned regularly Please see instructions in the next section 28 Cleaning the receiver tubes and domes 1 The receiver tube and the receiver dome should be cleaned regularly Use a damp cloth to clean the receiver tube and receiver dome on the outside Do not use water when you are cleaning the receiver tubes or the receiver domes Please see instruction on page 30 or 31 for how to change the wax guard filter Cleaning RIE moulds 1 1 Separate the mould from the receiver tube 2 Clean the RIE mould using a mild soap and rinse with lukewarm water 3 After cleaning dry RIE moulds thoroughly and remove any residual water and debris from the tubing utilising an air bulb and wire loop 29 Changing wax guard for NP receiver tube GE
13. ip cannot be supported the hearing instrument will play two sets of descending tones After this your hearing instrument and ReSound Unite Remote Con trol will continue to work as usual but you will not be able to use your ReSound Unite TV and Phone Clip At some point the battery level will not support the remote control either and you will once again hear the descending tones The hearing instruments will continue to work as usual Once a new battery is inserted full operation of the accessories will resume Sports lock Sports lock will be applied or adjusted by your hearing care professional 15 Inserting Removing hearing instruments Insertion custom RIE moulds 1 Hold the RIE mould between your thumb and index finger and position its sound outlet in your ear canal 2 Slide the RIE mould all the way into your ear with a gentle twisting movement 3 Move the RIE mould up and down and gently press to ensure it is positioned correctly in the ear Opening and closing your mouth can ease insertion 4 Make sure the hearing instrument is seated behind the ear By experimenting an easier method may be discovered With proper insertion hearing instruments should fit snugly but comfortably If hearing instruments cause irritation of the ears contact your hearing care professional Never attempt to modify the shape of the hearing instrument RIE moulds or tubing yourself Tip It may be helpful to pull the top
14. lace dome replace filter e Change in hearing sensitivity e Consult your hearing care professional e Excessive ear wax e Consult your hearing care professional e Volume set too low e Consult your hearing care professional 44 45 TROUBLESHOOTING GUIDE POSSIBLE REMEDY SYMPTOM CAUSE Excessive e Incorrect RIE mould placement whistling feedback e Incorrect dome placement e Excessive ear wax e Feedback control may need adjustment e RIE mould tubing worn or damaged e Hearing instrument settings not optimal 46 Re insert RIE mould carefully Re insert dome Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional 47 TROUBLESHOOTING GUIDE SYMPTOM CAUSE POSSIBLE REMEDY Sound e Weak battery e Replace battery distorted e Improper RIE mould or dome fit e Consult your hearing care professional not clear e Hearing instrument damaged e Consult your hearing care professional e e Hearing instrument settings not optimal Consult your hearing care professional If there are any other problems not mentioned in this guide please contact your hearing care professional 48 49 TECHNICAL DATA Hearing Instrument Model Maximum output 2cc Coupler IEC 60118 7 AL961 DRW AL761 DRW AL561 DRW AL961 DRW AL761 DRW AL561 DRW AL961 DRW AL761 DRW AL561 DRW AL961 DRW AL761 DRW AL561 DRW NP Open
15. ncy emission is prohibited Do only connect ReSound hearing instruments to ReSound accessories intended and qualified to be used with ReSound hearing instruments For use of wireless functionality do only use ReSound Unite accessories For further guidance please refer to the user guide of the relevant ReSound Unite accessory 39 Battery warning information A Batteries although very small contain dangerous substances and should be disposed of care fully This is for the safety of you and the environment Please note 1 DO NOT attempt to recharge standard zinc air batteries They may leak or explode 2 DO NOT attempt to dispose of batteries by burning them 3 DO NOT place batteries in your mouth Consult a physician immediately if a battery has been swallowed as they can be harmful to your health 4 Keep batteries away from pets children and mentallly challenged persons 40 41 TROUBLESHOOTING GUIDE SYMPTOM CAUSE POSSIBLE REMEDY No sound e Not turned on e Turn on by closing the battery door e Dead battery e Replace battery e Battery door will not close e Insert battery properly e Blocked RIE mould or tube e Clean RIE mould or tube e Blocked wax filter e Replace wax filter or consult your hearing care professional 42 43 TROUBLESHOOTING GUIDE SYMPTOM CAUSE POSSIBLE REMEDY Not loud e Incorrect RIE mould placement e Reinsert RIE mould enough e Blocked RIE mould or dome e Clean RIE mould rep
16. of your ear back with your opposite hand during insertion to open the ear canal Insertion domes i AN Note You should never attempt to bend or modify the shape of the receiver tube It is important that the tube and the When the dome is placed correctly Hold the receiver tube where it bends and gently push the dome into the ear canal Push the dome far enough into the ear canal so that the receiver tube lies flush with the side of the head WwW dome fit correctly into your ear you should not be able to see the receiver tube sticking out when facing a mirror 17 Removal RIE moulds Operation of the hearing instrument 1 Grasp the removal string and pull the RIE mould outward Push button Alera 61 only A 2 Consult your hearing care professional if you have difficulties removing the hearing Depending on your experience level with hearing instruments in KU instrument dividual hearing needs and the type of listening environments you S experience your hearing care professional may activate additional Removal domes programmes If additional programmes have been activated the 1 Hold the receiver tube with your thumb and forefinger and pull the tube following list explains how they work outward 1 You can switch between programmes by pushing the push button once 2 Consult your hearing care professional if you have difficulties 2 You will then hear one or more beeps The number of beeps
17. ring instrument to automatically switch to your tele phone programme when a telephone receiver is raised to the ear When the telephone receiver is removed from the ear the hearing instrument automatically returns to the previous listening programme 2 Hold the telephone vertically in a position similar to when making A a telephone call 3 Place the magnets just below the telephone receiver If necessary move the magnet to another position to improve ease of use and comfort while speaking Placement of PhoneNow magnets In order to place PhoneNow magnets properly 1 Clean the telephone receiver thoroughly 24 4 Use only recommended cleaning agent to clean the telephone prior to placing the magnet on the phone PhoneNow usage Telephones can be used in a normal manner A short melody will indicate that the PhoneNow feature has automatically switched the hearing instrument to your telephone programme Initially you may need to move the telephone receiver slightly to find the best position for reliable PhoneNow activation and good hearing on the telephone PhoneNow precautions uN 1 Keep magnets out of reach of pets children and mentally challenged persons If a magnet is swallowed please seek advice from a medical practitioner 2 The magnet used to strengthen the magnetic field of a telephone receiver may affect 25 functionality of some medical devices or electronic systems Always keep the magnet or a telephone equipped
18. s function will delay the time in which the hearing instruments turn on by ten seconds after the battery compartment is closed With SmartStart a beep will be heard for each second of the delay period Inserting Replacing the battery 1 Open the battery door completely by using your fingernail 2 Remove the used battery if present Insert the new battery with the N positive side in the correct position i 3 4 3 Always use new Zinc Air batteries that have a minimum 2 2 remaining shelf life of 1 year 4 Gently close the battery door Tip Remove the batteries to prevent leakage when the hearing instruments are not in use for an extended period of time 13 Low battery indicator Your hearing care professional can set your hearing instrument to give an acoustical indication when the battery is reaching its end of life The hearing instrument will reduce amplification and emit a melody if battery power gets too low This signal will recur every five minutes until the hearing instrument automatically switches off It is recommended that you keep spare batteries on hand Low battery indicator instruments paired with accessories only Active usage of the ReSound Unite accessories Remote Control Phone Clip and TV Streamer requires more battery power from the hearing instruments than when these are working on their own When the battery in the hearing instrument has depleted to a level at which use of the ReSound Unite TV and Phone Cl
19. ssive ear wax accumulates with the use of the hearing instrument 2 Different types of radiation from e g NMR MRI or CT scanners may damage hearing instruments It is recommended not to wear hearing instruments during these or other similar procedures Other types of radiation such as burglar alarms room surveillance systems radio equipment mobile telephones contain less energy and will not damage hearing instruments However they have the potential to momentarily affect the sound quality or temporarily create strange sounds from hearing instruments 37 Do not wear hearing instruments in mines oil fields or other explosive areas unless those areas are certified for hearing instrument use Do not allow others to use your hearing instruments This may cause damage to the hearing instruments or to the hearing of the other individual Due to a choking hazard hearing instrument usage by children or mentally challenged individuals should be supervised at all times Hearing instruments should be used only as prescribed by your hearing care professional Incorrect use may result in hearing loss 7 Be careful when boarding flights to deactivate the wireless functionality Keep magnets out of reach of pets children and mentally challenged persons If a magnet is swallowed please seek advice from a medical practitioner 10 11 Turn off your wireless functionality by using the flight mode in areas where radio freque
20. tions terminal equipment 0297 should be directed to ReSound A S New Zealand GN ReSound NZ Ltd 12 Parkway Drive Mairangi Bay Auckland Tel free 0800 900 126 Fax free 0800 007 695 www gnresound co nz ReSound rediscover hearing 17332100 GB 10 01 Rev B
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