Actiontec MI424WR Quick Start Manual
Contents
1. A Remove Existing FiOS Equipment Before installing your new FiOS Router you must disconnect your old router and all connected devices including the Motorola NIM if connected to your existing router Don t forget to remove all of the router components including power supplies and all cables because they will NOT work with your new FiOS Router The photos below include some examples of connected devices that must be removed before installing your new FiOS Router FiOS Router D Link Router VDI 624 D Link Power Supply If you are a Verizon FiOS TV subscriber this device may have been connected to an existing D Link router A Motorola NIM can be identified by the letters RF on the lower left front panel It is no longer required to Motorok be connected to your new Network Interface Module NIM FiOS Router NOTE Verizon FiOS TV subscribers will be unable to use the Video On Demand Pay Per View Widgets Search Media Manager or receive updates for the Interactive Media Guide until the new FiOS Router installation is completed Once installation is completed the features will be restored and available for use B Connect to the FiOS Router Step Connect the Coax Cable previously connected to your NIM to the Red Coax Connector on the back of the FiOS Router Alternate Connect one end of the Coax Cable to your Coax Port and the other end to the Red Coax Connector on the back of the FiOS Router Ste2. bscribers MUST always connect a Coax cable to the FiOS Router regardless of using a WAN Ethernet connection C Configure the FiOS Router WAN Ethernet Setup a Connect one end of the White p White Port ETE Ethernet Cable into your Ethernet HE chee Step Open a Web browser anc eskiak di a Port located on the wall and the other i ch e type http 192 168 1 1 in the sax i J a Fi pP Searc end into the White Ethernet Port on SS Addres Chita 192 168 1 1 gt 168 1 1 a the back of the FiOS Router b Make sure that the WAN Ethernet light is either solid or flashing Green address bar Then press Enter on the keyboard Login Sebup Y to change mur defsuit logn User Mama and Passed F Name sn Step The Login Setup screen F appears Select a new User Name GAE a aats sone nea sis and Password and type them Note If the WAN Ethernet light does NOT turn green make sure the White MATE Me password rus beat east characters bng and ingude at least into the appropriate fields Ethernet Cable is properly connected on both ends Make sure to write down this information as you will need it in the future WAN Coax Setup a Connect one end of the Coax Cable to your Coax Port located on the wall and the other end to the Red Coax Connector on the back of the FiOS Router Connector b Make sure that the WAN Coax light is either solid or flashing Green This may take a coup
3. ed Wireless and Connect Your FiOS TV Set Top Box es Wired Please go to the section that is applicable to you Ethernet Wired Step f Get another Ethernet cable not supplied Plug one end into one of the open Yellow Ethernet Ports on the back of the FiOS Router Plug the other end into the Ethernet port of the next computer you want to connect Yellow Cable Computer Step Repeat these steps for each computer that you want to connect to the FiOS Router using Ethernet Wireless Step Make sure that each _ oe Sg computer that you want to connect wirelessly has built in wireless or an attached AL Wireless Built In Wireless Adapter wireless adapter Step Make sure that the wireless computer uses the same ESSID and WEP key as the FiOS Router To do this launch the wireless computer s wireless application Step 3 Turn the FiOS Router WEP KEY 962FEBESO2 over You will see a sticker that lists WPS PIN SSC ye the FiOS Router s preset ESSID and Pinte al at TE p WEP key Enter that information in X I AAT aha TT the wireless computer s wireless settings and click Save Note The FiOS Router uses 64 40 bit WEP encryption by default Your wireless computer must be configured for 64 40 bit WEP during setup Step To make sure that the changes were enabled try to surf the Web from the wireless computer Flip this Installation Guide over to continue gt Connect Your FiOS TV Set Top B
4. ion usss fhe Following items C ier to el ELF a E fi ert bo Mliciogo ft Metwok Dl PSO SOT Set es Printer Shanng For Miceceofl Makmaks 4 Internet Piotocol TCR AP me Desciplion AOS POUT COVIDULET io acces resources on a Microsott nelak C Shosicon n natilicaton aiea Ahen connected pan General the appropriate F settings Verizon FiOS Router MI424WR Installation Guide This Installation Guide will walk you through the easy steps to set up your FiOS Router During this process we ll show you how to O Remove Existing FiOS Equipment Area Connection light on the front of the FiOS Router is a pea automatically is selected i either solid or flashing Green This may Is wireless security on by default Step For XP when the E a Vista only When the then click OK to exit Click Connect to the FiOS Router take a couple of minutes Control Panel window b voo Local Area Connection OK on the previous window Us e folowing DNS ee ade Acesdbity Add Hanware Options Adel or aciinistreatiee Date snd Tine Poems Tools Yes with a unique 64 40 bit WEP Key printed on the bottom Pretesa DNS sre SS C Configure the FiOS Router of each FiOS Router appears click Network a i Status window appears to exit Connections For Vista click Sise eses wl ey ee Click Properties on View Network Status and cannot get into the FiOS Router GUI interface What Tasks under the Net
5. le of minutes Step 3 Change the time zone to the appropriate setting Then click OK Router Status Go Step The Main Menu screen appears Check to make sure you have a GREEN checkmark under Router Status Note If the WAN Coax light does NOT turn green make sure the Coax Cable is properly connected on both ends Your Router is Ready for Internet Access Upon completing the setup instructions in Step 8 observe the Internet light located on the front of your new FiOS Router It should turn green within 3 minutes If the Internet light remains amber for more than 3 minutes call Verizon FiOS customer service at Note If the Green checkmark under Router Status does NOT appear make sure there is a solid Green WAN light either Ethernet or Coax 888 553 1555 to get connected When you call enter your phone number and follow the prompts for help with connecting your FiOS Router Broadband Connection step5 Make sure that either the Coax Status or Ethernet Status under Broadband Connection shows that it is CONNECTED Ethernet Status Connected Connection Type PPPoE IP Address 69 107 58 208 Note Ifthe Broadband connection is NOT connected make sure there is a solid Green WAN light either Ethernet or Coax and also a solid Green Internet light on your FiOS Router D Connect to Other Computers Set Top Box Your FiOS Router supports 3 different home networking technologies Ethernet Wir
6. nected my computer to the FiOS Router but my computer is still unable to see the FiOS Router or surf the Internet What should I do A You need to make sure that the TCP IP protocol is setup properly on this computer To do that complete the following steps ae My Pictures step T For XP from the ana desktop click the START i 599 ry Computer button For Vista click on eral Pael the Windows button on the lower left corner From the menu that appears click iia Control Panel LB su M Backup and Restore Center Wp ncup All Programs Vista Screen Step 3 For XP in the Network Connection window right click Local Area Connection and select Properties A number may be displayed after the Local Area Connection If more than one Local Area Connection is listed locate the one that corresponds to the network card that you have connected to the FiOS Router it should say connected For Vista in the Network Sharing window click on View status next to Local Step In the This connection uses the following item list box double click Internet Protocol TCP IP For Vista be sure to click on Internet Protocol Version 4 step5 The Internet Protocol TCP IP properties window appears Make sure Obtain an IP address J Local Area Connection 5 Propertics AA Gereral Authentication ddvsnced Connect uzing Ba Realtek RTLE1 39 Family PI Fag Ethernet WIC This cormect
7. ox es Step Make sure all of your Set Top Box es are turned OFF Step Get a Coax Cable and connect one end into a Coax Port usually located on the wall or to a splitter and the other end into your Set Top Box Coax Connector on your Set Top Box Step 3 Power up your Set Top Box Step Make sure that the LAN Coax N W E Troubleshooting Frequently Asked Questions Q A How do I reset the FiOS Router to the factory defaults Depress the HW reset button on the back of the unit for at least 10 seconds or access the Restore Defaults reset button located in the Advance Setup section of the router s management GUI Do any special steps have to be taken to configure a WAN connection using either MoCA or Ethernet No the FiOS Router has an Auto Detect feature and will connect accordingly Is wireless on by default Yes Are the FiOS Router Ethernet ports Auto Sensing Yes a straight through or crossover Ethernet RJ45 cable can be used What can be done about a weak wireless signal Try selecting a different Wireless channel The FiOS Router has the capability of dynamically selecting a stable channel or you can manually select a channel You may also want to try relocating repositioning the FiOS Router What does the My Network section display My Network displays LAN devices that are connected to the FiOS Router along with information about each device 9 Q I ve physically con
8. p 2 Read and remove the White label on the back of the FiOS Router Plug the Black Power Cord into the Black Port and then into a Wall Outlet Step 3 Turn the FiOS Router ON Make sure the Power light on the front of the FiOS Router is SOLID Green Step Make sure the LAN Coax light is either solid or flashing Green This may take a couple of minutes Step5 Read and remove the Yellow IE Yellow Port label on the back of the FiOS Router D dah Plug the Yellow Ethernet Cable into ae Yelow any of the four Yellow Ports Your Computer May Look Slightly Different _ e Step Make sure that your computer is turned on then plug the other end of the Yellow Cable into the Ethernet Port on the computer gt pthernet Port An Ethernet Port looks similar to a regular Phone Jack but is slightly larger Yellow Cable Step J Make sure at least one of the LAN Ethernet lights on the front of the FiOS Router is either solid or flashing Green This may take a few moments Note If the LAN Ethernet light does NOT turn green make sure the Yellow Ethernet Cable is properly connected on both ends Otherwise go to Question 9 of the Troubleshooting section Step Check the type of WAN connection installed It is either Ethernet or Coax If it is Ethernet follow the WAN Ethernet Setup instructions If it is Coax follow the WAN Coax Setup instructions Coax Port Ethernet Port Important Verizon FiOS TV su
9. work and Internet icon should I do Connect to Other Computers Set Top Box Step You are connected Your Set Top Box es are now supported VI gt OD PO PO FA O Troubleshooting Frequently Asked Questions verizon verizon Vista Screen Congratulations You have successfully installed and configured Ensure the computer you are connecting to the FiOS your FiOS Router and created your own home or office network Router is setup to dynamically receive an IP Address Vista Screen Part No 0530 0580 001 QS942 0108 2008 Verizon All Rights Reserved
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