Yealink T20P IP User Guide
Contents
1. EGEN 200 9 Yealink T20P IP User Guide Yealink Regency 5000 Yealink T20P IP User Guide Docx V1 00 0001 1 ZEGEN OOOO Introducing your Yealink T20P IP Phone The T20P features a 2 line LCD display and 5 functions where basic business feature requirements are the main requirements An Overview of your Yealink T20P IP Phone Hot Keys Power Indication LED Yealink Speaker Message Headset K DTMF Keypad Transfer Redial ll Navigation Keys Hands free Volume Adjustment Bar Regency 5000 Yealink T20P IP User Guide Docx V1 00 0001 3ECENI 5008 Tips for Using your Yealink T20P IP Phone Making a Call Users can make a call by pressing the Hands free Line key or picking up the handset gt Dial number directly Dial the number directly and press Send soft key button gt Dial from Pool In dial up interface press Pool hot key enter the highlighted options select a record then press Send to dial out gt Re dial Press RD button to enter the Dialled Calls interface then select a record to dial out Answering a Call Answering an incoming call in the following ways gt If there are no active calls lift the handsets or press the Hands free button Answer hot key Headset to answer the incoming call gt If there are active calls press the answer2. call to the monitored account Slow Blinking Green The monitored account is on a conversation Off It is inactive as BLF Regency 5000 Yealink T20P IP User Guide Docx V1 00 0001 Omi Of w Phone Diverts and Pickups Phone Divert On 72 press Dial and destination number Phone Divert On Busy 90 press Dial Phone Divert No Answer 92 press Dial Call Pick up 98 press Dial DND De activate 79 press Dial Star Codes Automatic Call Back Deactivation 8 Call Forwarding Always To Voice Mail Deactivation 21 Call Forwarding Busy To Voice Mail Deactivation 40 Call Forwarding No Answer Deactivation 93 Call Forwarding No Answer To Voice Mail Deactivation 41 Call Forwarding Not Reachable Deactivation 95 Regency 5000 Yealink T20P IP User Guide Docx V1 00 0001 Calling Line ID Delivery per Call 65 Call Waiting Persistent Activation 43 Cancel Call Waiting 70 Customer Originated Trace 57 Directed Call Pickup with Barge in 33 Last Number Redial 66 Push to Talk 50 Speed Dial 8 74 Regency 5000 Yealink T20P IP User Guide Docx 1 00 0001 TECEN 5008 Operating Instructions Notice The R5000 service allows for calls to 999 and 112 however these services If the WAN wide area network connection fails to a site for any reason including a fault on the circuit or a power cut then the ability to make and receive calls from the IP phones
3. hot key to answer the incoming call or press the Reject hot key to refuse Muting a Call gt Press Mute button to mute the call during the conversation the LCD will display a gt Press Mute button again to turn on the microphone Volume Adjustment gt During the call you can press the volume adjustment bars to adjust the volume Putting a Call on Hold gt Press the hold button or hold hot key to put an active call on hold and then the corresponding Line Key LED will blind gt If there is only one call on hold press the Resume hot key or Hold button to retrieve the call gt If there is more than one call on hold press the corresponding Line Key or UP Down navigation keys to highlight the call then press the Resume hot key or hold button to retrieve the call Voice Mail gt The Presence of new Voice Mail messages is indicated in the idle screen The Message LED will be on gt Press Voicemail hot key or the Message button and then enter the desired password to retrieve the voicemails Regency 5000 Yealink T20P IP User Guide Docx V1 00 0001 EGENCY 5008 gt Press the Conf button or the Conf hot key during and active call gt The first call is placed on hold There will be a dial tone Enter the number to conference in then press the Send hot key gt When the call is answered press the Conf button or the Conf hot key The conference now is established All parties can hear and talk with each other Call Tran
4. r Guide Docx V1 00 0001 3ECENI 5008 Menu Instructions on your Yealink T20P IP Phone Sub Menu Description Status Users can check the status of the phone IP address MAC firmware etc Features It includes some call feature settings such as Forward Call Waiting DSS Keys Key as Send Hot Line Anonymous Call AUTO Redial DNS etc Settings It includes the basic phone settings like Language Time and Date Ring Tone Phone Volume and some advanced settings like Accounts Network Keypad Lock Reset Factory Set Password Set AES Key etc Messages It allows the users to check the voicemail on the server History You can check the call history here All calls Dial Calls Received Calls Missed Calls and Forward Calls Directory It shows the contact of the Phone Power Indication LED on your Yealink T20P IP Phone Line Keys LED Status Description Steady Green The account is active Slow Blinking There is an incoming call to the account or there is a call on hold Off The phone is under DND Forward Status Power Indication LED LED Status Description Steady Green Power On Blinking Green There is an incoming call to the account or there is a call on mute Off Power Off 3 Line Keys set to BLF LED Status Description Steady Green The monitored account is in idle status Fast Blinking Green There is an incoming
5. sfer If A and B are on a conversation A want to transfer the call to C three ways can be used to transfer the call Blind Transfer Attended Transfer and Semi Attended Transfer Blind Transfer gt Aand Bis ona conversation A press TRAN button to put B on hold then A can dial the third number C and press TRAN button to call out Then A will turn to idle status gt After C answered it B can talk to C Announced Transfer gt Aand Bis ona conversation A press TRAN Button to put B on hold then A can dial the third number C and press the button to call out gt After C answered it A and C can have a private conversation without B hearing it then A hung up or press the TRAN button to complete the transfer gt Awill be disconnected from the call B can talk to C Semi Announced Transfer gt Aand Bis ona conversation A press TRAN button to put B on hold then A can dial the third number C and press the button to call out gt White Cis ringing A hang up or press the TRAN button to complete the transfer gt Awill be disconnected from the call when C pick up B can talk to C Call Forward gt Menu gt Features gt Call Forward gt There are 3 options Always Forward Busy Forward and No Answer Forward gt Select one of them and enter the number to forward to If No Answer Forward is selected after ring times should also be configured Then press the save hot key to save the changes Regency 5000 Yealink T20P IP Use
6. utilising that WAN circuit will be restricted These failures may be caused for reasons outside our control Other services will be fully maintained including voice mail and the ability to divert calls to other numbers including mobiles If another working WAN circuit is available at that site then this can be used to fully restore service to all phones will be affected if there is a power cut or your WAN circuit fails With regard 999 services no location information is passed to the emergency services operator this will mean that you will have to state the address that you wish the emergency service to attend R5000 does not offer a paper based telephone directory service If you require a PDF that allows you to print off stickers to attach to the phone device explaining the above please contact us Regency 5000 Yealink T20P IP User Guide Docx V1 00 0001
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