Synergy 600 user guide
Contents
1. Helpline 08706 058 047 9am to 5 30pm Monday to Friday In the unlikely event of a defect occurring please follow the Helpline s instructions for replacement or repair Outside of the 12 month guarantee period If your product needs repair after the guarantee period has ended the repair must meet the approval requirements for connection to the telephone network We recommend that you contact BT s approved repair agent TecLogic on 01672 564444 ora local qualified repairer Instructions for returning the product If the Helpline is unable to remedy your problem they will ask you to return the product Where possible pack the product in its original packaging Please remember to include all parts including line cords power supply units and the original 39 e9 m m Po gt i Z TI e 5 gt z e lt a LL a lt a ma Lu 36 Synergy 3100 user guide 3rd Edition 17th July 02 4457 batteries Please note that we cannot take responsibility for goods damaged in transit Please obtain and keep proof of posting from the Post Office How many telephones can you have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any one telephone line Your Synergy 3100 has a REN of 1 A total REN of 4 is allowed if the total REN of 4 is exceeded the t2. Press the button FRIQRITY is displayed denoting that handset priority is on Press the button to confirm The display shows CH Synergy 3100 user guide 3rd Edition 17th July 02 4457 Help Replacing the handset batteries After a time you may find that the handset batteries are running out of charge more quickly This is a standard sign of wear and the batteries will need replacing For spare 2 x AAA rechargeable batteries please contact the Synergy 3100 Helpline 08706 058 047 Replacing the batteries In the event that you should need to change or replace the batteries Remove the battery compartment cover and take out the batteries Insert new 2x AAA re chargeable batteries and replace the battery compartment cover Do not immerse the batteries in water or throw into a fire or dispose of with ordinary domestic refuse BT accepts no responsibility for damage caused to your Synergy handset by using any other type of batteries No display appears The batteries may be flat or dead Recharge or replace the batteries The handset may be switched off No dial tone Is the telephone line cord plugged into the phone socket Check that The base station is connected to the mains power and switched on You cannot link up with the base station Is the display flashing The mains power cable may not be connected at the base or switched on Are you in range of the
3. the mains power supply is 872260 Only use the approved rechargeable batteries supplied Spare rechargeable batteries are available from the Synergy Helpline 08706 058 047 Do not open the handset or base station This could expose you to high voltages or other risks Contact the Helpline for all repairs Radio signals transmitted between the handset and base may cause interference to hearing aids It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency intensive care medical equipment It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product Your product may interfere with other electrical equipment e g TV and radio sets clock alarms and computers if placed too close It is recommended that you place your product at least one metre away from such appliances to minimise any risk of intereference Never dispose of the batteries in a fire There is a serious risk of explosion and or the release of highly toxic chemicals Cleaning Simply clean the handset and base station with a damp not wet cloth or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as this may cause a static shock Environmental Do not expose to direct sunlight The product may heat up when the batteries are being recharged This is normal However we recommend that y
4. Press the button Use the UP or DOWN button to select the handset you want that you are in close vicinity of to de register HANDSET 1 5 the base eS Press mee a Danon Display shows COHF IEH Meu Press s You will hear a confirmation beep Note Your 4 digit PIN number is BEBE unless you have previously allocated a new PIN number as explained on page 23 Once de registered the handset will display HOT SUE 30 Synergy 3100 user guide 3rd Edition 17th July 02 4457 If you have multiple handsets You can transfer an external call to registered to the base you can make another handset registered to the base internal calls between handsets To transfer an external call between handsets To make an internal call to another handset a During an external call Press the INT button Press the INT button Enter the number of the handset you wish to call 1 5 The called handset will ring Enter the number of the handset that you want to transfer the call to 1 5 S S The display will show IHT RO To end the call press the TALK button Your caller will be put on hold When the internal handset is answered if you want to you can talk to the handset user D first press the TALK button The call will be transferred gt O Z O Z gt rmm If the call to the second handset is not answered you can revert speak to the caller D again by pressing the
5. buttons to scroll through to the entry you want to delete When you have found the name to delete press the 1 button The number will be displayed press the button The display will show COMFIEM T press the button You will hear a confirmation beep The number is now deleted Press and hold the X button to return to the standby screen You can page your handset s from the base station to alert a handset user that they are wanted or to locate a missing handset Note Paging calls cannot be answered by a handset To page a handset from the base Press the PAGE button on the base The handset s will ring The will show INT ooce flashing To stop paging press the PAGE button again Or To stop paging press any button on the handset Synergy 3100 user guide 3rd Edition 17th July 02 4457 Handset settings To switch keypad beeps on and off Menu Menu Menu Menu Menu Secrecy Press the button to enter the menu Use the DOWN button to scroll to HAHDSET and press the button press the 1 button The display will show FEY TOME press the button Use the UP or DOWN button Press the button You will hear a confirmation beep Press and hold the X button to return to the standby screen Important Press and hold the X button at any time to exit the menu and return to the standby screen To adjust the handset ring
6. M E Use the UP or DOWN button to select the required melody You will hear a sample melody Press the button to confirm the new melody You will hear a confirmation tone Press and hold the X button to return to the standby screen Menu Menu Menu Menu Secrecy When the handset is on the base or the charging unit you can answer the call by picking it up from the base This will automatically answer the call without having to press the TALK button Press the button Use the DOWN button to scroll to HANDSET and press the s button Use the DOWN button to scroll to AUTO AHS Press the button Use the UP or DOWN button to turn AUTO TALE OH or Press the button to confirm Press and hold the X button to return to the standby screen Synergy 3100 user guide 3rd Edition 17th July 02 4457 mew Press the button to enter the menu The handset name is pre set Use the DOWN button to as SYNERGY however you es scroll to HAHINSET and press can personalise each handset the button by giving it a name Use the DOWN button to scroll to LANGUAGE and press To name a handset u Press the button to enter the menu Ea the button es Use the DOWN button to Use the UP or DOWN button scroll to HANDSET and press to scroll through the language the amp button options Menu Use the DOWN button to D Press the 1 button to confirm scroll to HAME
7. access code e g 9 11 etc to enable you to get an outside line This feature automatically inserts a pause between the access code and the telephone number that you have entered in the Phonebook However for this feature to work you must still enter the access code at the front of the telephone number when storing in the Phonebook Press the button to enter the menu Use the DOWN button to scroll to SETUF Press the button Use the DOWN button to scroll to FAEH Press the button Use the DOWN button to scroll to FEH 1 Press the button Display shows FIN Enter PIN number Press the button Enter the access code Menu Menu Menu Menu Menu Press the button You can also adjust the length of the pause to be inserted There are two options available 3 or 5 seconds to be set to suit the switchboard Press the button Use the DOWN button to scroll to SETUF Press the button Use the DOWN button to scroll to FAEH Press the button Use the DOWN button to scroll to FALSE Display shows 3 SEC Use the DOWN button to scroll to 5 Press the button You will hear a confirmation tone 37 e9 2 m Po gt i Z TI e 5 gt z e Synergy 3100 user guide 3rd Edition 17th July 02 4457 Index 38 three way conversation transfer Calls list delete Additional handsets delete all Auto talk on off dial number
8. and press the your choice You will hear a n button confirmation beep Secrecy Press the X button to delete E gt Press and hold the button to the name already set return to the standby screen Enter the name you want using Not vew the keypad and press the nS button correct any mistakes To default back to the English S S aL gt g a m U m j e9 Ta Cx by pressing the X button language follow You will hear a confirmation Press the MENU button beep Press the DOWN button three Press and hold the X button to times return to the standby screen Press the MENU button To set the handset language K Su DON puton until EHSLISH is displayed If you wish you can change the Press the MENU button twice language used on the handset display You can choose from English Francais Deutch Nederl Italiano Espanol Portuges Norsk Dansk Svenska and Suomi Zl aN O Lu N LLI T lt faa Ze Synergy 3100 user guide 3rd Edition 17th July 02 4457 Base settings To adjust the base ringer volume Menu Menu Menu Menu Secrecy There are 5 levels to choose from 1 5 or you can turn the ringer off altogether Press the button to enter the menu Use the DOWN button to scroll to SETUF and press the button The display will show BASE OL Press the button Use the UP or DOWN button to select the required volume
9. and switch on The green Power In Use light comes on Note The base station must be plugged into the mains power socket at all times Synergy 3100 user guide 3rd Edition 17th July 02 4457 CD Install the rechargeable batteries in the handset The handset uses two rechargeable Nickel Metal Hydride Ni MH AAA batteries which are supplied Take care to insert the batteries as shown and then fit the battery cover the battery cover may be found in the packaging with the batteries 9 Charge the handset batteries for at least 16 hours Before you use your Synergy 3100 for the first time it is important to have the handset batteries fully charged The batteries need to charge continuously for at least 16 hours to reach full charge Place the handset on the base The red charging light will come on The handset comes pre registered to the base station as SHER the battery icon are shown on the display Once the handset is fully charged the display shows a full battery symbol GY HS1 This is shown on the display The gt icon and BATTERY LEVELS WEAK HALF FULL FULL Battery low warning If the handset battery symbol is empty and flashing and you hear a warning beep every 10 seconds you will need to recharge your handset before you can use it Note The gt symbol on your handset display indicates when you are in range of the base station If the symbol flashes and you hear a w
10. code Menu Menu Menu Ss S Menu S S Menu Ss S Menu If you change the base station PIN keep a record of the new number by writing it in the space provided on page 8 You will need to use your base station PIN for registering handsets and for some other optional settings Press the button to enter the menu Use the DOWN button to scroll to SETUF and press the button Use the DOWN button to scroll to FIH CODE and press the button The display will show FIH Enter your 4 digit PIN original setting 2000 Press the button The display will show HEH FIH Enter your new 4 digit PIN Press the button The display will show FETYFE Re enter your new 4 digit PIN Press the button You will hear a confirmation beep Press and hold the X button to return to the standby screen oO gt nn a Ta oy ep Ta aN O Lu N LLI T lt faa Menu Menu Menu Menu Synergy 3100 user guide 3rd Edition 17th July 02 4457 To default reset the handset and base to their original default factory settings Please note that if you reset your Synergy 3100 the Phonebook Redial and Calls list will be deleted Press the button to enter the menu Use the DOWN button to scroll to SETUF and press the button Use the DOWN button to scroll to HEF AULT and press the button The display will show FIH Enter the base PIN or
11. only to Synergy 3100 base stations with more than one handset connected Important If you wear a hearing aid please note that the Synergy 3100 works by sending radio signals between the base station and the handset These signals may interfere with some hearing aids causing a humming noise Zz re J T zZ zZ m e a Synergy 3100 user guide 3rd Edition 17th July 02 4457 If anything is missing please contact your place of purchase immediately One Synergy 3100 base station One Synergy 3100 handset 2 x AAA rechargeable batteries One power supply for base station Item code 872260 One telephone line cord In addition If you have purchased the Synergy 3100 Twin One Synergy 3000 handset One Synergy 3000 charger 2 x AAA rechargeable batteries One power supply for charger Item code 003313 Date of purchase Place of purchase Serial number For guarantee purposes proof of purchase is required so please keep your receipt If you change your PIN keep a record of the new number here original setting HEA Ci See page 23 for more information Synergy 3100 user guide 3rd Edition 17th July 02 4457 General Only use the power supply included with the product Using an unauthorised power supply will invalidate your guarantee and may damage the telephone The item number for
12. FREE someone in the same room without button The call is transferred YOY caller hearing to the loudspeaker Press the TALK button to switch back to using the handset sexy During a call press the X button The display will show MUTE Your caller cannot hear you To switch secrecy on off sey Press the button again to resume your call 15 Lu I ou a4 gt Z N 16 Synergy 3100 user guide 3rd Edition 17th July 02 4457 You can store up to 50 of your most frequently used names and numbers in the Phonebook Stored numbers can be no longer than 20 digits To store a name and number in the Phonebook u Press the button to enter the menu gt The display will show FHOMEBE press the button mew The display will show ADD press the button The display shows MAME Enter the name using the letters on the keypad Names can be no longer than 8 characters Entering names Use the keypad letters to enter names e g if you wish to store the name TOM nt amp To enter the letter T press the 8 button once To enter O press the 6 button three times and wait for the cursor to move across Oe tale l gt Menu S S Menu Menu Secrecy To enter M press the 6 button once If you enter a digit incorrectly press the X button to delete it Press to confirm the name You will hear a co
13. INT button 31 l lt 2 O Q lt 32 Synergy 3100 user guide 3rd Edition 17th July 02 4457 Three way conversation You can talk to one external caller and another internal caller at the same time on your handset During a call with an external caller Cine Press the INT button Your caller is put on hold and you hear a tone Enter the number of the handset you want to transfer the call to When the handset is answered press and hold the button for about 3 seconds You can now start your three way conversation If the internal handset user does not answer your call press the INT button to return to your external caller Press the TALK button to end the call Note When on a three way call the call can only be cleared by the handset which set it up Press the G button to exit the call Handset Priority Menu Menu Menu Menu Menu Menu Menu Press the button to enter the menu Use the DOWN button to scroll to SETUF and press the button Use the DOWN button to scroll to FEIOFIT and press the button Use the DOWN button to scroll to SELECT Press the button Use the DOWN button to display the option you want either EASE or the handset number oi require eg Press the button The display shows PINGS followed by a number between 1 and 9 Use the DOWN button to scroll to the number of rings you require
14. Synergy 3100 user guide 3rd Edition 17th July 02 4457 This equipment is not designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom Synergy 3100 Digital Cordless Telephone with Caller Display and Call Waiting featuring DECT Synergy 3100 user guide 3rd Edition 17th July 02 4457 Synergy 3100 user guide 3rd Edition 17th July 02 4457 At a glance Use to adjust the handset earpiece speech volume and handset and base ringer volume Also used to access the redial and calls list and scroll through the directory menu options redial and calls list During a call press to mute the call so your caller cannot hear you talk to someone close by Also used as a delete edit and exit button Use to make receive and end calls For use with a switchboard PBX and BT Select Services Also used to switch off the handset To indicate that the phone is ringing or in use Display shows you incoming caller s details the name and or number you have dialled and the status of the handset Use to answer calls or make a call using the handsfree mode Use to access and select the options in the menu Use to access the 50 names and numbers stored i
15. You will hear a sample ring Press the button to confirm the new setting You will hear a confirmation beep Press and hold the X button to return to the standby screen To adjust the base ringer melody Menu Menu Menu Menu Secrecy There are 5 melodies to choose from 1 5 Press the button to enter the menu Use the DOWN button to scroll to SETUF and press the button Use the DOWN button to scroll to BASE MEL and press the button Use the UP or DOWN button to select the required melody MELODY 1 5 You will hear a sample melody Press the button to confirm the new setting You will hear a confirmation beep Press and hold the X button to return to the standby screen To select a base station Menu Menu Menu Menu Secrecy Synergy 3100 user guide 3rd Edition 17th July 02 4457 If a handset is registered to more than one base station you can select which base your handset will use For more information on registering your handset to another base see page 29 Press the button to enter the menu Use the DOWN button to scroll to SETUF and press the button Use the DOWN button to scroll to SEL BASE and press the button Use the UP or DOWN button to select the base you want EASE 1 42 Press the button You will hear a confirmation beep Press and hold the X button to return to the standby screen To change the base station PIN
16. arning beep you are out of range and will need to move closer to the base station 11 N m zZ e 5 a Lu N 12 Synergy 3100 user guide 3rd Edition 17th July 02 4457 Battery performance Under no circumstances should non rechargeable batteries be used Only use the approved batteries type rechargeable Nickel Metal Hydride Ni MH size AAA capacity 550mAh 1 2v Using unapproved batteries will invalidate your guarantee and may damage the telephone To keep your batteries in the best condition leave the handset off the base station for a few hours at a time after the intial 16 hour charge Please note however that new Nickel Metal Hydride Ni MH batteries do not reach their full capacity until they have been in normal use for several days Fully discharging the batteries at least once a week will help them last as long as possible However the charge capacity of rechargeable batteries will reduce with time as they wear out so reducing the talk standby time of the handset Eventually they will need to be replaced New batteries can be obtained from the BT Synergy Helpline 08706 058 047 Note Under ideal conditions the handset batteries should give about 14 hours talktime or 350 hours standby on a single charge Optimum times for talk and standby are only achieved when the handset batteries are fully charged O Connect the telephone line cord t
17. base station The batteries could be low or flat If using more than one base station check that you are connected to the correct base See page 23 33 Synergy 3100 user guide 3rd Edition 17th July 02 4457 Handset does not ring Are you using the correct power The ringer volume may be switched adaptor to off To adjust the ringer volume on Synergy 3100 base station power the handset See page 19 supply is Item Code 872260 Check that The base station is plugged into the phone socket Check that The base station is plugged into the mains power and switched on Cannot adjust an option in the base station Is someone else making changes via another handset Have you pressed the button to Buzzing noise on my radio TV confirm your selection computer or hearing aid Sometimes your Synergy 3100 can interfere with other electrical Customer Helpline equipment if it is placed too close If you are still experiencing difficulty It is recommended that you place call the Synergy 3100 Helpline on your Synergy 3100 and other Synergy 08706 058 047 DECT GAP compatible handsets at least one metre away from such appliances to avoid any risk of interference The charger does not appear to be working Check that The power adaptor is properly plugged into the charger Check that Your handset has slotted correctly into the charger Check that The batteries are correctly fitted into the handset C
18. button The display D s peame aes g g will show EMF TY for 2 seconds ar a lt z lt U 28 Synergy 3100 user guide 3rd Edition 17th July 02 4457 If you wish to disconnect the D first call press the TALK button after speaking to the first caller The handset will then ring D Press the TALK button again and continue with the second caller Note The second caller will only be charged for their call from the moment you answer and not while they are waiting for your initial contact Synergy 3100 user guide 3rd Edition 17th July 02 4457 Using Synergy 3000 additional handsets and bases Up to 5 handsets can be registered and operated from any one Synergy 3100 Note base This allows you to make internal Remember to charge the battery pack calls between two handsets while a of new handsets for at least 16 hours third is making an external call before use If the display shows HUT SUE and the c symbol is flashing your handset is not yet registered with the base To register a Synergy 3000 handset to another base gt O O Z gt rm Each handset can be registered on up At the base to 4 bases Paga Press and hold the base PAGE button for at least 10 seconds until you hear the validation tone two beeps then release Your handset supplied is pre registered the button as Handset 1 to its base Base 1 Each additiona
19. e Calls list want to store in the phonebook If the name of your caller has sa been stored in the phonebook paces tae biian an this will be displayed Press The display shows the date and the button and the number time of the call will be displayed gt Press the button again the w Press the button and the en display shows ADL gt time of the call will be CG Press the button the display a displayed shows MAME 7 o Press the X button to go back EX Press keypad buttons to enter to the Calls list name as described before 9 under the Entering names Note section Press and hold the X button to return to the standby screen Note You can enter names up to 8 characters long If necessary you can edit the entry when the entry is correct press the Y button The number is now stored in the phonebook To dial a number from the Calls list Press the DOWN button to enter the Calls list Use the UP or DOWN button to scroll to the number you The name and number are want to dial now stored in the phonebook Menu CG Press the button Press the TALK button The number will be dialled automatically 26 Synergy 3100 user guide 3rd Edition 17th July 02 4457 Important Once stored in the phonebook the If an incoming call arrives while you number will be deleted from the are already engaged on a telephone Calls list call you will hear a s
20. e phonebook Whether you take a call or not the caller s details are stored in the Calls list You can display scroll through and dial numbers on the list and copy them into the phonebook Caller information not available With some incoming calls the telephone number of the caller is not available and cannot therefore be displayed In this case your Synergy 3100 provides you with some explanatory information about the type of call received This will be one of the following Pibbeyhiesas TE og EEE Jj jiu all H m i ia nla faam The number is unavailable The caller has withheld their number io ee il a a oa been made via the operator The caller is ringing from a payphone International call The Calls list contains the telephone numbers of your last 20 callers New calls in the Calls list are indicated by the flashing MJ symbol on the display If a call is received when the Calls list is full then the oldest entry will be deleted automatically O gt m m m rs TA gt lt lt Synergy 3100 user guide 1st Edition 22nd March 02 4457 To enter and view the Calls list To store a number from the Calls list into the Phonebook Cw Press the DOWN button to enter the Calls list The J es Press the DOWN button to symbol is displayed enter the Calls list Use the UP or DOWN button Use the UP or DOWN button to scroll to the number you to scroll backwards and forwards through th
21. earpiece volume There are 5 levels to choose from Press the UP or DOWN button until you reach the required level This will be soem on the display eg EAR VOL 5 Press the HANDSFREE button The display will show the mt icon to indicate handsfree is active You will hear the number being dialled out To switch back to using the handset at any time press the TALK button Synergy 3100 user guide 3rd Edition 17th July 02 4457 To adjust the handsfree volume You can redial up to 5 of the last Whilst in handsfree mode you numbers called They are stored in the Gan eree Or iceren e tiie redial list If you have stored a name handsiree vole to go with a number in the phonebook the name will be displayed instead See Name and number Phonebook page 16 Press the UP or DOWN button to adjust the volume The volume will be adjusted accordingly Redial To answer a call in handsfree ED Press the UP button to enter the redial list When the phone rings Continue pressing the UP z S Press the HANDSFREE button to view the next number z button The call is transferred in order of most recent first Ss to the loudspeaker Wp Press the TALK button when 5 the number or name you want to call is displayed The A To switch to handsfree during number is dialled automatically a call During a call you can switch to handsfree mode When on a call you can talk to Cas Press the HANDS
22. elephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 Only use approved power supply item code 872260 Use only approved Ni MH rechargeable batteries This product is intended for use within the UK for connection to the public telephone network and compatible switchboards which support tone dialling and timed break recall If in doubt please consult your service provider You may need to enter an access code e g 9 in order to get an outside line So that the switchboard has time to pick up an outside line you may also need to add a Pause after the access code To use the recall button This is used when connected to certain switchboards and for some BT Select Services or those services available via your network provider R To set the dialling mode Press the button to enter the menu es Use the DOWN button to a scroll to SETUF and press the C amp D button es Use the DOWN button to scroll to TIALMODE and press Menu the button Use the UP or DOWN button to select either TOME or FULSE Menu Press the button You will hear a confirmation beep Synergy 3100 user guide 3rd Edition 17th July 02 4457 To automatically insert a pause after an access code Menu Menu Menu Menu Menu With some switchboards it may be helpful to dial a pause after entering the switchboard
23. enter Base ringer volume store in phonebook Base settings view default reset Call timer diagram Call Waiting melody Cleani PIN number a ringer volume Delete select which base station calls list Batteries phonebook numbers charging install De register low warning Dialling mode performance Display icons replacing oe Button beeps on off arplece volume E ll Caller Display nd aca Calls Guarantee ae Handset settings internal default reset make keypad beeps on off preparatory dialling anguage setting receive name handset redial on off secrecy register to another base ringer melody ringer priority ringer volume Handsfree Synergy 3100 user guide 3rd Edition 17th July 02 4457 Help Helpline Internal calls Keypad beeps on off Language Location of product Make a call Melody base handset Menu structure Name a handset On off auto talk handset keypad beeps secrecy Pause insert Paging handsets Phonebook delete dial edit enter a pause store PIN base Power supply Preparatory dialling Quick guide handset settings Recall Receive a call Redial Register handset to another base REN Ringer Equivalence Number Reset handset base Returning your Synergy 3100 Ring priority Ringer melody base handset Ringer volume base handset Safety information Secrecy Setting up Speech volume Storing a number Switchboard access code Switchboard compatibility Technical i
24. er volume Menu Menu Menu Menu Secrecy There are 5 levels to choose from 1 5 or you can turn the ringer off altogether Press the button to enter the menu Use the DOWN button to scroll to HANDSET and press the button Use the DOWN button to scroll to RIHG VOL and press the button You will hear the current volume setting and it will be shown on the display Use the UP or DOWN button to select the required volume You will hear a sample ring Press the button to confirm the new setting You will hear a confirmation tone Press and hold the X button to return to the standby screen 19 aL gt g a n Wn 4 j e9 Ta Synergy 3100 user guide 3rd Edition 17th July 02 4457 To set the external or internal To switch auto talk on off ringer melody N LLI N LLI N m Z lt L Menu Menu Menu Menu Secrecy There are 5 melodies to choose from and you have the option to choose a different melody for external and internal calls Internal calls for when you have more than one handset Press the button to enter the menu Use the DOWN button to scroll to HANDSET and press the button Use the DOWN button to scroll to either INT MEL or Press the button You will hear the current melody setting and it will be shown on the display e g Petts oF PES LEE g me m a a
25. g a call press Cx to switch on and to again switch off Transfer call to another handset D enter handset number SD Three way conversation Ch enter handset number G D Access to redial list ED C keep pressing to scroll Access to calls list es ry keep pressing to scroll enu Set handset ringer volume D es eS HANDSET CD es 2 to select volume CD TRI H Em gag p E aoina um E amn fumma Menu es to select volume a gt Set base unit ringer volume Important If the handset is sitting in the base when a call comes in you can pick it up and answer it automatically without pressing the button Synergy 3100 user guide 3rd Edition 17th July 02 4457 Lu a m UO ad H N gt Pa Lu Synergy 3100 user guide 3rd Edition 17th July 02 4457 K lt m Z Cc 17 A Cc a A Mm Important Ifyou make a mistake you can return to the previous menu heading by pressing the X button If you press and hold the X button at any time you will return to the standby screen After 30 seconds if no buttons are pressed the handset will automatically return to the standby screen Synergy 3100 user guide 3rd Edition 17th July 02 4457 In this guide Note There is a detailed INDEX at the end of this guide see page 38 At a glance Caller Display Handset and Call Waiting Display icons Caller Display Quick Guide Calls list Me
26. he TALK button to dial the number of the name displayed The number is dialled automatically Note You can scroll in either direction to search through the list To edit an entry in the Phonebook Menu Menu Menu Menu Secrecy Menu Secrecy Menu Secrecy Press the button to enter the menu The display will show FPHOMEBE press the s button Use the DOWN button to scroll to MODIFY and press the button Use the UP or DOWN button to find the name you want to edit Press the button Use the X button to delete unwanted letters You can enter new letters as shown in Entering names on page 16 Press to store the new name You will hear a confirmation beep The number will be displayed Use the X button to delete unwanted digits and re enter the correct ones Press the button to store the new number You will hear a confirmation beep Press and hold the X button to return to the standby screen 17 Cc A z a lt lt e A UV I z m Lu I ou ad gt Z N Synergy 3100 user guide 3rd Edition 17th July 02 4457 To delete a Phonebook entry Menu Menu Menu Menu Menu Menu Secrecy 18 Press the button to enter the menu The display will show FHOMEBE press the button Use the DOWN button to scroll to DELETE and press the button Use the UP and DOWN
27. heck that The base is plugged in to a working socket and that the socket is switched on 34 Synergy 3100 user guide 3rd Edition 17th July 02 4457 General information Your Synergy 3100 is guaranteed for a period of 12 months from the date of purchase Subject to the terms listed below the guarantee will provide for the repair of or at BT s or its agent s discretion the option to replace the Synergy 3100 or any component thereof other than the batteries which is identified as faulty or below standard or as a result of inferior workmanship or materials Products over 28 days old from the date of purchase may be replaced with a refurbished product The conditions of this guarantee are e The guarantee shall only apply to defects that occur within the 12 month guarantee period e Proof of purchase is provided e The equipment is returned to BT or its agent as instructed e This guarantee does not cover the battery pack and any faults or defects caused by accidents misuse fair wear and tear neglect storm damage tampering with the equipment or any attempt at adjustment or repair other than through approved agents e This guarantee does not affect your statutory rights Within the 12 month guarantee period If you experience difficulty using the product prior to returning your product please read the Help section beginning on page 33 or contact the Synergy 3100 Helpline for assistance
28. iginal setting 200I Press the button You will hear a confirmation tone at the base and handset ane nae display wa flash Land then SYHERGY HSI Your Synergy 3100 is now reset to the factory settings The default settings are Earpiece volume J Handset amp Base ringer volume 3 Handset amp Base melody 1 PIN code 0000 SYNERGY ENGLISH Button beeps ON Handset name Handset language Battery low indicator beeps ON Out of range warning beeps ON Auto answer ON Dialling mode DTMF Pause after picking up line dial out code 3 seconds Phonebook Empty Redial list Empty Calls list Empty Synergy 3100 user guide 3rd Edition 17th July 02 4457 Caller Display and Call Waiting Important To use Caller Display or Call Waiting you must first subscribe to your network provider s Caller Display or Call Waiting Service A quarterly fee 1s payable For more information on BT s Select Services call BT free on 0800 800 150 If you subscribe to a Caller Display Service you can see your caller s number provided it is not withheld on your handset display as well as the time and date of their call If you have your caller s name and number stored in your handset phonebook you will see the name of your caller displayed instead of the number Please ensure that you have stored the full telephone number including the area code otherwise the name will not match the number stored in th
29. ility and may be modified from time to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract Touchtone is a registered trade mark of British Telecommunications plc in the UK British Telecommunications plc 2002 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Designed by The Art amp Design Partnership Limited Printed in China Synergy 3100 Issue 1 7 02 3
30. l external calls the display will show the C aaa The handset display shows the call symbol duration both during your call and for a Enter the number you want a few seconds after it is complete The number is dialled automatically 13 Synergy 3100 user guide 3rd Edition 17th July 02 4457 In standby mode Press the button Press the DOWN button until T is displayed To end a call D Press the TALK button Or Press the button oan the handset back on Press oe DOWN button until oes EAR VOL is displayed Press the button eae UEa BONN button until you reach the When the phone rings the required level display will show CA LL and Press the amp button to confirm the EXT symbol will flash the selected level Ww D z z z Z Q D D D D D z z z zZ A SS If you have subscribed to a Caller Display Service the number and name if stored in the phonebook will be displayed Press the TALK button Press and hold the X button to return to the standby screen Lu e I ou a4 gt Z N Handsfree allows you to talk to your Or caller without holding the handset and enables other people in the room to listen to your conversation If the handset is on the base simply lift it up and speak To adjust the speech volume To make a handsfree call during a call Dial the number Handsfree 14 During a call You can adjust the
31. l handset you purchase must be registered with the base At the handset If you have purchased a Twin the additional handset supplied is pre registered as Handset 2 Base 1 ve Press the button to enter the menu Use the DOWN button to scroll to REGISTER and press the button Menu The display will show BS 12 3 4 The numbers 29 Synergy 3100 user guide 3rd Edition 17th July 02 4457 that are flashing indicate To de register a Synergy 3000 other bases that the handset is additional handset from already registered to the base Enter the base number BS 1 4 that you want to register the handset to Note Enter your 4 digit PIN Handsets can only be de registered original factory setting 0000 via another handset and press the button The ey will show gt Press the button to enter al a 1 a Za 4 andthe the menu P symbol will flash as the ry Use the DOWN button to handset tries to locate the base scroll to SETUF and press the When the handset locates gt button the base the handset will be automatically selected and Use the DOWN button to z shown on the display Cals scroll to DEL HS and press C amp D the button a Note The display will show FIH If the handset does not locate the ES Enter your 4 digit PIN Menu base the handset will return to the previous menu Try to register again by using a different available base number Ensure
32. n the phonebook To make internal calls between handsets registered to the base Synergy 3100 user guide 3rd Edition 17th July 02 4457 Allows you to page the handset s to alert a handset user or to locate a handset eth Green light remains lit when there is power to the phone and flashes when the line is in use amp Dp Digital Clarity Lights up red to indicate charging when the handset is on the base Displays the number of To personalise the the handset at all times name of your handset see page 21 External line in use Incoming call Internal call Internal call from another handset In calls list New call received in calls list 3 way conversation in progress Battery exhausted Battery weak Battery half full Battery full Phonebook Menu in use Handset linked to base station Out of range or searching for base station ba gt C aa PPP AA gt T K In handsfree mode Synergy 3100 user guide 3rd Edition 17th July 02 4457 Quick Guide Information for the handset settings Function Key combination Answer a call End a call SD Make a call mee SD Redial a number AD Menu Menu Menu Menu Store a number in the Gs amp a enter the name QD enter memory the telephone number Q Dial a number in the memory amp SD Adjust the earpiece volume During a call press the cy during a call until the required level is reached Secrecy on off Durin
33. nfirmation beep The display shows HUMBER Enter the telephone number you want to store Press the button You will hear a confirmation beep Alternatively press the button to continue storing entries in the phonebook Press and hold the X button to return to the standby screen Note Press the 1 button once to insert a space press twice for a hyphen press 3 times for the number 1 Note If you subscribe to a Caller Display Service see page 25 and want directory names to be displayed when a call is received from one of your directory numbers you must ensure that you always enter the full telephone number including the national code Synergy 3100 user guide 3rd Edition 17th July 02 4457 To enter a pause in a stored number You may want to enter a pause when storing international numbers charge card numbers or if you connect your telephone to a switchboard For more information on switchboard use see page 36 When storing the number press and hold the UP button until a F is displayed at the point where you want to enter the pause You may enter as many pauses as required To dial a name and number from the Phonebook o Press the PHONEBOOK button to enter the phonebook Use the UP or DOWN button to scroll through Or Enter the first letter of the name you want e g for Tom press the 8 button to search for names beginning with T Press t
34. nformation Telephone line cord Three way conversation Transfer calls Unpacking Volume base ringer earpiece handset ringer handsfree 39 Synergy 3100 user guide 3rd Edition 17th July 02 4457 Accessories and spares For the Synergy 3100 range of telephones Accessories and spares for the Synergy 3100 range of telephones are listed below All items are available from the Plug mounted Synergy Helpline please call 13 amp mains adaptor 08706 058 047 Item code 872260 Telephone line cord In Titanium Item code 005717 Batteries Battery cover User guide 40 Synergy 3100 user guide 3rd Edition 17th July 02 4457 R amp TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC Declaration of Conformance Hereby Suncorp Technologies declares that this Synergy 3100 is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC The Declaration of Conformance for the Synergy 3100 is published on the web site http www suncorptech com bt Synergy 3100 user guide 3rd Edition 17th July 02 4457 eth Offices worldwide The telecommunications services described in this publication are subject to availab
35. nu structure Call Waiting Introduction Using additional handsets Unpacking your and bases z Synergy 5100 Internal calls For Me oa ds Transferring calls z Safety information ied s Setting up 7 Plan the location General information Guarantee Using the teleph ong Technical information Making and receiving calls Switchboard compatibility Call timer Switchboard external line H andsfi ree access code Redial Recall Secrecy Name and number Index Phonebook Paging handsets Handset settings Note In this user guide we ve included Base settings helpful tips and useful notes They are shown in a white box like this Synergy 3100 user guide 3rd Edition 17th July 02 4457 Introduction Your Synergy 3100 has been designed for ease of use and made to the high standards set by BT Please read the instructions carefully before use and keep this user guide for future reference DECT By purchasing the Synergy 3100 you now own a product which combines the advantages of cordless operation with the performance of a high quality corded telephone It complies with the Digitally Enhanced Cordless Telecommunications DECT standard and offers unparalleled quality and features You can use up to 5 handsets with your Synergy 3100 base station without the need for additional wiring This user guide applies to both single and multiple handset systems The internal call functions described in this guide apply
36. o the Synergy 3100 base station Note It is recommended that you do not connect the telephone line cord to the phone socket until your handset is fully charged This will prevent the risk of the batteries discharging during a conversation which could cause you to lose a call Customer Helpline If you have any difficulties setting up your Synergy 3100 please call the Helpline on 08706 058 047 Your Synergy 3100 is now ready for use Synergy 3100 user guide 3rd Edition 17th July 02 4457 Using the telephone Note Preparatory dialling To exit and return to the previous Secrecy menu at any time press the CD Preparatory dialling allows Secrecy button If you press and hold the GD you to enter the number button you will return to the before pressing the TALK standby screen button This enables you to correct any mistakes before you actually make the call To switch the handset on and off Barer alien venice dialled 7 Z Press and hold the POWER The number is shown in the R button to switch the handset off display 2 JJ To switch the handset on aa f you make a mistake press I C press and hold the POWER Cs the X button to delete the button again incorrect digit When you have entered the number correctly press the TALK button to dial the number e Call timer Press the TALK button Your handset will automatically time You will hear the dial tone and the duration of al
37. oft beep every 5 seconds this beep is not audible to the person you are speaking to The To deleteoa wunibertomahe second caller s number and name if Calls list stored in the directory will appear on the handset display Instead of the engaged tone the second Press the DOWN button to caller will hear an announcement to enter the Calls list hold on as you are aware that there is Use the UP or DOWN button a second call to scroll to the number you You must subscribe to your network provider s want to delete Call Waiting Service before this feature will work A quarterly fee is payable Menu Press the button twice Menu a n EE mgen ADL will be displayed Use the UP or DOWN button To accept a Call Waiting call to scroll to DELETE and If you hear the tone that tells press the 1 button l you there is another caller The number is deleted from whilst you are on a call the Calls list Co O gt m Z e Menu Press the Recall button The first caller will be put on hold To delete all numbers from the and you can now speak to Calls list your second caller Secrecy To return to the first caller Press the DOWN button to gt press the Recall button again enter the Calls list Press the button The Note display will show TEL ALL You can switch back and forth between the two calls without disconnecting either if you wish yew Press the
38. ou do not place the product on antique veneered wood to avoid damage Do not stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces Do not submerge any part of your product in water and do not use it in damp conditions such as bathrooms Do not expose your product to fire explosive or other hazardous conditions There is a slight chance that your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord for the duration of the storm Fa re J T zZ a O Lud N 10 Synergy 3100 user guide 3rd Edition 17th July 02 4457 Setting up Follow these steps to set up your Synergy 3100 ready for use Position your Synergy 3100 within 2 metres of a power socket and phone socket otherwise extension cables will be required Make sure it is at least 1 metre away from other electrical products to avoid interference Do not place your Synergy 3100 product in the bathroom or other humid areas Note The Synergy 3100 has a range of up to 300 metres outdoors and up to 50 metres indoors The range will be reduced when there is no clear line of sight between the base and handset Thick stone walls can severely affect the range Connect the power supply to the base Plug the power adaptor into the mains power socket
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