pro Steam Mop User guide IMPORTANT: RETAIN FOR FUTURE
Contents
1. Refund or replacement is at the discretion of the store The following conditions apply e The product must be returned to the retailer with the original proof of purchase e The product must be installed and used in accordance with the instructions contained in this instruction guide and any other instructions for use which has been supplied e t must be used for domestic purposes only and for its intended use e This guarantee does not cover wear and tear damage misuse or consumable parts This does not affect your statutory rights L RAA Customer support Attach your receipt to this page for proof of purchase We re here should you need us For Customer Services amp Spare Parts please call 0845 209 7461 Opening times Monday Friday 8am 6pm Saturday 9am 1pm Or visit us at www productcareuk com Disposal information This symbol is known as the Crossed out wheelie bin Symbol When this symbol is marked on a product batteries it means that the product batteries should not be disposed of with your general household waste Only discard electrical electronic battery items in separate oe collection schemes which cater for the recovery and recycling a of materials contained within Your co operation is vital to make sure the success of these schemes and for the protection of the environment For your nearest disposal facility visit www recycle more co uk or ask in store for details We reserv2. For Customer Services amp Spare Parts please call 0845 209 7461 Opening times Monday Friday 8am 6pm amp Saturday 9am 1pm Or visit us at www productcareuk com Contents Zn Page mh Safety instructions cias 3 i Steam mop feature diagram POPE OE E EE 6 Steam mop assembly O AA 7 i Using your steam mop ETA E T E 8 z Storing your steam mop aldo 10 eS Cleaning and care osea 11 i Problem solving todas 12 SS Guarantee A ses 14 i Customer support ta aa 15 z Spare parts aia 16 3 Connection to the mains supply as 17 Thank you for purchasing your Holme Steam Mop With a built in pump for constant steam production and an ergonomic handle for comfort cleaning your floors has never been so easy What s more you can rest assured in the knowledge that the detergent free sanitisation kills most known household germs whilst also being good for the environment To get the best from your new cleaner take a few moments to read these instructions and keep them in a safe place for future reference Should you require any further assistance our friendly Product Care team will be happy to help For Customer Services Spare Parts please call 0845 209 7461 Opening times Monday Friday 8am 6pm amp Saturday 9am 1pm Or visit us at www productcareuk com IMPORTANT SAFETY INSTRUCTIONS Safety instructions READ CAREFULLY AND KEEP FOR FUTURE REFERENCE WARNING It is hazardous for anyone other than a co
3. RAL and must be connected to the terminal marked with the letter N or coloured BLACK The BROWN wire is the LIVE wire and must be connected to the terminal marked with the letter L or coloured RED Always ensure that the plug cord grip is fastened correctly If a 13A BS1363 fused plug is used it must be fitted with a 13amp fuse conforming to BS1362 and be BSI or ASTA approved INSIDE VIEW FUSE EARTH YELLOW GREEN NEUTRAL BLUE LIVE BROWN CORD GRIP L RAA Model number HPSM3001 Revision la
4. e steam mop Make sure the sprung pin on the handle locates in the hole in the main body The pin may need to be pushed in to locate it in the body To alter the length of the telescopic handle a Press and hold the extension lock in the direction indicated b Slide the steel pole up or down to the correct length Using Filling the water tank Press the water tank release button to eject the water tank Remove the tank by pulling it outwards and upwards The water tank will arrive empty however there may be a little bit of residual water from testing Rotate the water tank so the black screw cap is at the top Unscrew the cap turning anti clockwise and remove Fill the tank with water When filling there may be a small amount of water that leaks from the cap hold it upside down over the sink Note Do not use detergent cleaners or anything other than water in the steam mop as it will impair performance Place the water tank back in to the main body of the steam mop Push the screw cap in place pushing downwards and inwards until the tank clicks Note Fully vacuum or sweep the floors prior to using the steam mop Re filling the water tank When the water tank is empty place the steam mop in the upright position turn it off and remove the tank by pressing the sides and lifting away Note The water tank holds approximately 360ml of water and this pr
5. e the right due to possible changes to design to alter the instruction manual without prior notice NNNNA Spare parts Carpet Glider Mop pads Cooling mat Mop head Handle Water tank and cap We re here should you need us For Customer Services amp Spare Parts please call 0845 209 7461 Opening times Monday Friday 8am 6pm amp Saturday 9am 1pm Or visit us at www productcareuk com LORA Connection to the mains supply WARNING THIS APPLIANCE MUST BE EARTHED This appliance is designed to operate from a mains supply of AC230V 240V 50 60HZ Check that the voltage marked on the product corresponds with your supply voltage This product is fitted with a 13A plug complying with BS1363 If this plug is unsuitable or needs to be replaced please note the following Important The wires in the mains lead are coloured in accordance with the following code GREEN YELLOW EARTH BLUE NEUTRAL BROWN LIVE DANGER Electric Shock Risk L RAA Connection to the mains supply For UK use only Plug fitting details where applicable As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug proceed as follows The GREEN YELLOW wire is the EARTH and must be connected to the terminal which is marked with the letter E or by the earth symbol or coloured GREEN or GREEN YELLOW The BLUE wire is the NEUT
6. g Wrap the power cord around the upper and lower cord hooks Store upright in a protected dry area or hang by the handle Refer to the cleaning and care instructions on page 11 Cleaning and Care Before you clean the appliance disconnect the mains plug from the wall socket To clean the exterior of the device use a damp soft cloth and mild detergent NEVER IMMERSE THE STEAM MOP IN WATER When wiping off the main body do not allow moisture in the area around the indicator light Wash non electrical accessories in warm soapy water and allow to dry thoroughly before next use If the steam mop is damaged contact the customer service helpline refer to page 15 Care of your microfibre cleaning pads Wash pads in warm water no more than 40 degrees Wash separately Do not use fabric softener and do not tumble dry Dry on a line Should there be any loose threads on the microfibre pad carefully cut the threads with scissors Do not try to pull any threads or cut any threads at their base We re here should you need us For Customer Services amp Spare Parts please call 0845 209 7461 Opening times Monday Friday 8am 6pm amp Saturday 9am 1pm Or visit us at www productcareuk com AKRAM Problem Solving PROBLEM Trouble assembling steam mop Filling Emptying water tank Reduced steam no steam is coming out The indicator light is confusing L RAA POSSIBLE PROBLEM 1 Difficult t
7. get wet If unit is wet do not plug unit into wall socket or turn unit on Do not handle steam mop with wet hands Do not pull or carry by cord use cord as a handle close door on cord pull cord around sharp corners or edges or expose cord to heated surfaces Do not unplug by pulling on cord To protect against electrical shock do not immerse cord plug or appliance in water or other liquid Unplug from the mains outlet when not in use before putting on and taking off parts and before cleaning The use of accessory attachments not recommended by the appliance manufacturer may cause fire electric shock or injury Only use the accessories supplied by the manufacturer Never remove parts from the appliance such as the screws The filling aperture must not be opened during use HRA Safety instructions Do not use appliance in an enclosed space filled with vapor given off by oil based paint paint thinner some moth proofing substances flammable dust or other explosive or toxic vapors Do not use on leather wax polished furniture or floors synthetic fabrics velvet or other delicate steam sensitive materials Do not immerse unit in water or other liquids Never put descaling aromatic or alcoholic products into the steam mop as this may damage the unit Close attention is necessary when used near children Do not store with a wet mop pad still attached Using distilled or demineralized water will maximize the pe
8. mpetent person to carry out any service or repair operation that involves the removal of a cover which gives protection against exposure to electrical parts If the supply cord is damaged it must be replaced by the manufacturer its service agent or similarly qualified persons in order to avoid a hazard This product is intended for household use only Do not operate this appliance for anything other than its intended use Do not use outdoors This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge IF they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children should not play with the appliance Cleaning and user maintenance should not be made by children unless they are older than 8 and supervised Keep the appliance and its cord out of reach of children less than 8 years Do not immerse in water or other liquids for cleaning e Do not direct steam at people animals electrical outlets or equipment containing electrical components NNNNA Safety instructions Unplug from power outlet when not in use Do not leave steam mop unattended while plugged in Do not use with damaged cord or plug Do not use steam mop if it has been dropped damaged left outdoors or dropped into water Keep the steam mop away from water do not allow it to
9. o assemble handle 3 Difficult to attach mop pad 4 Difficult to attach carpet glider 1 Difficult to fill water tank 2 Difficult to empty water tank 1 Water tank may not be filled 2 The unit may not be plugged in properly the fuse or breaker may not be working 3 The power button may not have been pressed POSSIBLE SOLUTION 1 There are 2 parts to the handle that need to be assembled together before inserting into the steam mop Refer to page 7 of the instruction manual provided for detailed instructions including handle adjustment 3 Lay the mop pad on the floor and lift the steam mop head placing onto the pad Make sure the stripy side of the pad is on the floor and attach the mop to the other side 4 Lift the mop and place the head into the side of the carpet glider that has space for the mop head The mop head rests in the glider and does not click into place 1 Press the water tank release button on the main body to eject the water tank Unscrew the cap on the water tank in an anticlockwise direction and remove Fill up the tank using the tap avoiding overfilling Replace the cap on the water tank and turn clockwise to secure You may need to turn this upside down over the sink to let any water from the cap drain out Reattach by clipping the tank back in Note Do not use detergents in the steam mop this may cause damage 2 Unplug the steam mop Follow the instructions for filling the wate
10. ovides approximately 15 minutes of continuous steam Using your steam mop Release the cord by twisting the quick release cord storage hook and plug into a mains socket Attach a microfibre pad by lifting the steam mop and placing the mop head on to the pad Use the microfibre mop pads for cleaning sealed hard floors Attach the carpet glider to help the steam mop head move over carpeted surfaces smoothly Note The steam mop head rests into the carpet glider and does not click into place Turn the steam mop on by pressing the power button Wait 30 seconds for the water to heat up Your steam mop is now ready to use Note It is normal for the steam mop to make noise during operation In the upright position the mop will not steam Tilt the steam mop backwards approximately 45 and it will begin to steam Note When using the steam mop do not leave it over a particular area for more than 30 seconds This could cause amase Y 9 Storing your steam mop When the steam mop is not in use push it up to the upright position and place it on the cooling mat provided It will stop steaming If you are not using it for a long period of time unplug the unit at the mains When you have finished using the steam mop unplug it at the mains Allow the microfibre mop pad to fully cool and then carefully remove it from the mop head Empty any remaining water from the tank into a sink before storin
11. r tank but empty it rather than putting water In 1 Make sure the water tank is filled Refer to page 8 of the instruction manual provided 2 Verify the unit is plugged into an approved electrical outlet and that the fuse or breaker is functioning properly Ensure you have waited 30 seconds for the water to heat up 3 Push the power button in on the front of the steam mop This should illuminate the power indicator light In the upright position the mop will not steam Wait 30 seconds for the water to heat and tilt to begin using the steam mop 1 The power indicator light illuminates red to show that the steam mop is plugged in and switched on It does not change colour Problem Solving PROBLEM The indicator light is not working There is a peculiar smell coming from the unit There is a clicking bubbling rat tle noise coming from the steam mop when in use The mop pad is not picking up dirt Parts have broken need replacing I have lost the instruction manual provided L RAA POSSIBLE PROBLEM 1 The unit may not be plugged in properly the fuse or breaker may not be working 1 First time using product 2 This is not the first time the product has been used 1 The mop pad is saturated and needs washing 1 Either the water tank cap mop pad carpet glider measuring jug or handle have broken or been lost 2 None of the above POSSIBLE SOLUTION 1 Verify the unit is pl
12. rformance of your steam mop Use extra care when cleaning on stairs Do not use steam for space heating purposes household use only Use on waxed or some unwaxed floors may diminish glossiness Do not use on unsealed wood floors Test in an inconspicuous area or check the care instructions from your flooring manufacturer Symbol IEC 60417 5597 2002 10 is used on the unit to indicate that this unit operates with hot water vapour steam _ To avoid scalding and burns take extra care when in use CP HRA Steam mop feature diagram 10 11 1 Handle and cord hook 6 Water tank 2 Telescopic handle 7 Mop head 3 Quick release cord hook 8 Mop pad 4 Power indicator light 9 Measuring jug 5 Power button 10 Carpet glider Cooling mat LABOR Steam mop assembly Before using your steam cleaner Remove all packaging and lay out the separate components Check the steam unit after unpacking for any visual damage such as e Misaligned or damaged parts e Damage to the main body and separate components e Damage to the plug or cable If you can see any damage do not use the steam cleaner and refer to page 15 Insert the narrower end of the telescopic tubing into the black plastic handle The pin may need to be pushed in slightly to insert it into the handle Make sure the sprung pin locates in the hole in the black plastic handle to fully secure Insert the assembled telescopic handle in to the main body of th
13. ugged securely into an approved electrical outlet and that the fuse or breaker is functioning properly 1 If this is the first time you are using the mop continue using the product The smell may be due to new parts being heated up for the first time 2 Discontinue use if problem persists and contact Customer Services using the details on the next page 1 This is anormal occurrence due to the construction of the product and its operational functionality 1 Wash the mop pad following cleaning and care instructions on page 11 of the instruction manual provided 1 Call customer services or visit the website detailed at the bottom of this page 2 Discontinue use and contact customer services using the have broken but another details on the bottom of this page part has 1 The instruction manual 1 It is important to have a copy of the instruction manual has been lost or misplaced Visit www productcareuk com or contact customer services using the details provided on the bottom of this page We re here should you need us For Customer Services amp Spare Parts please call 0845 209 7461 Opening times Monday Friday 8am 6pm amp Saturday 9am 1pm Or visit us at www productcareuk com Guarantee This product is guaranteed for 12 months from the date of the original purchase If any defect arises due to faulty materials or workmanship the faulty product must be returned to the place of purchase
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