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HP LaserJet Enterprise color flow MFP M575 User Guide

1. Delete II Details 5 Enter a phone number and then touch the OK 7 CE a button sena Fax Ready Preview NOTE Use the physical keyboard or the virtual keyboard to enter characters Fax Number Fax Recipients 6 Touch the Start button to send the fax NOTE You can preview the image at any time by ewe ule ee button in the upper right corner of the screen For more A ai h about this feature touch the Help ooj Dd button on the preview screen A a Fax Number Delete II Details 224 Chapter 8 Fax ENWW Send a fax by using a speed dial 1 Place the document face down on the scanner gee or place it face up in the document eeder and adjust the paper guides to fit the size of the document 2 From the Home screen on the product control panel touch the Fax button ENWW OC som vo cows Make copies from an original document Access preset job options for commonly used jobs Send a document as an attachment to an e mail Send a document to one or more fax numbers Save to USB Save to Network Folder Save the scanned job to a USB Send a document to a folder on storage device the network Save to Device Memory Retrieve from Device Memory Send a fax by using a speed dial 225 226 3 Touch the number button for the speed dial name you want t
2. Color Legal Legal Color Black 1 to 1 sided Collate Uncollated More Options Paper Selection Image Adjustment Default 3 Select the tray that holds the aper that you CE f c want to use and then touch the OK button cory Ready Copies 1 1 78 1 gt oa Color Legal Letter Paper Selection _ Manually feed Q 3 Automatically detect L Tray 1 Any Type Any Size Tray 2 Plain Letter 8 5x11 144 Chapter 6 Copy ENWW Use Job Build mode Use the Job Build feature to combine several sets of original documents into one copy job Also use this feature to copy an original document that has more pages than the document feeder can accommodate at one time 1 Place the document face down on the scanner glass or place it face up in the document feeder and adjust the paper guides to fit the size of the document From the Home screen on the product control panel touch the Copy button Touch the More Options button and then touch the Job Build button Touch the Job Build on button Touch the OK button If necessary select copy options S ee ae ee Touch the Start button After each page is scanned or when the document feeder is empty the control panel prompts you for more pages 8 If the job contains more pages load the next page and then touch the Scan button The product temporarily saves all t
3. Delete f Details cm C o Cancel ENWW 4 Touch the names to highlight and then touch the right arrow icon to move the highlighted names to the Fax Recipients section 5 Touch the OK button to return to the Fax screen 6 Touch the Start button to send the fax ENWW Address Book Coa pA DIRECT LINE 555555555 Q Fax Recipients SUPERIOR CHAIN STANDARD DAILY 779098898 SUPERIOR CHAIN 444333333 Coa Ge F D cancer Address Book DIRECT LINE 555555555 Q STANDARD DAILY NEWS STANDARD DAILY 779098898 SUPERIOR CHAIN SUPERIOR CHAIN 444333333 oe Edit Detaiis e eT Cancel m i One Touch Speed Dials Compan Fax Recipients paN 5555555555 SUPERIOR CHAIN AA STANDARD DAILY NEWS Delete Jl Details Send a fax by using fax address book numbers 229 230 Cancel a fax To cancel a current fax job touch the Cance Job button on the fax status screen Dialing 555555555 Preview c Status Dialing 555555555 To set up next job touch OK a Black Letter Letter Job ID Guest Fax 2 05 PM _ Retain settings for next job Delete I Details Chapter 8 Fax ENWW Fax reports The followin
4. Color Black ReducelEniarge f Image Adj Adjustment Default Reduce or enlarge a copy image 139 Make color copies or black and white copies From the Home screen on the product control panel touch the Copy button oll 2 Touch the Color Black button 3 Select the color option that you want to use and then touch the OK button 4 Touch the Start button 140 Chapter 6 Copy ENWW Optimize copy quality for text or pictures Optimize the copy job for the type of image being copied text graphics or photos 1 From the Home screen on the product control panel touch the Copy button 2 Touch the More Options button and then touch the Optimize Text Picture button 3 Select one of the predefined options or touch the Manually adjust button and then adjust the slider in the Optimize For area Touch the OK button 4 Touch the Start button 9 NOTE These settings are temporary After you have finished the job the product returns to the default settings ENWW Optimize copy quality for text or pictures 141 Adjust the copy lightness darkness E a A Enea closio Osan e Quick Sets Access preset job options for B commonly used jobs Send a document to one or more fax numbers Make copies from an original document Send a document as an attachment to an e mail Save to Network Folder Send a document to a folder on the network Save to USB Save
5. Make copies from an original document Send a document as an attachment to an e mail Save to Network Folder Send a document to a folder on the network Save to USB Save the scanned job to a USB storage device Save to Device Memory Retrieve from Device Memory copy Ready Copies ea sal le Auto detect Legal Legal 1 to 1 sided Collate Collated More 7 Options Paper Selection p Auto Default Image Adjustment ENWW 3 Select one of the Hara percentages or touch the Scaling field and type a percentage between 25 aid 200 when using the document feeder or between 25 and 400 when copying from the scanner glass Touch the OK button You can also select these options e Auto The product automatically scales the image to fit the paper size in the tray e Auto Include Margins The product reduces the image slightly to fit the entire scanned image within the printable area on the page NOTE To reduce the image select a scaling percentage that is less than 100 To enlarge the image select a scaling percentage that is greater than 100 4 Touch the Start button ENWW Ready Copies 1 KIN a Scaling Auto 125 J 150 so 200 Auto include margins Ready Copies 100 gt 1 1 a Auto detect Legal Legal
6. NOTE Internal areas of the product that might need to be opened to clear jams have green handles or green labels Output bin area 2 Duplexing area Chapter 10 Solve problems ENWW 3 Tray 1 area 4 Optional Tray 3 5 Tray 2 pickup area 6 Fuser area 7 Document feeder area ENWW Clear jams 261 Clear jams in the document feeder 1 Lift the latch to release the document feeder cover 2 Open the documentfeeder cover 3 Lift the jam access door and remove any jammed paper If necessary rotate the green wheel at the front of the document feeder to remove jammed paper 262 Chapter 10 Solve problems ENWW 4 Lift the documentfeeder input tray 5 Squeeze inward on the two slots at each end of the e Duplex assembly 6 Remove the e Duplex assembly by pulling it out ENWW Clear jams 263 7 Remove any jammed paper 8 Reinstall the e Duplex assembly by sliding it in until it locks into place 264 Chapter 10 Solve problems ENWW 9 Lower the documenteeder input tray 10 Close the documentfeeder cover ENWW Clear jams 265 Clear jams in the output bin area 1 If paper is visible from the output bin grasp the leading edge and remove it 2 If jammed paper is visible in the duplex output area gently pull it to remove it 266 Chapter 10 Solve problems ENWW Clear jams in Tray 1 1 If jammed paper is visible in Tray 1 clear the jam by g
7. 1 3 4 From the Home screen on the product control panel scroll to and touch the Device Maintenance button Open the following menus e Calibration Cleaning e Full Calibration Touch the Start button to start the calibration process Wait while the product calibrates and then try printing again Print a cleaning page Print a cleaning page to remove dust and excess toner from the fuser if you are having any of the following problems Specks of toner are on the printed pages Toner is smearing on the printed pages Repeated marks occur on the printed pages Use the following procedure to print a cleaning page 1 ENWW From the Home screen on the product control panel scroll to and touch the Device Maintenance button Open the following menus e Calibration Cleaning e Cleaning Page Touch the Print button to print the page The cleaning process can take several minutes When it is finished discard the printed page Improve print quality 279 Internal print quality test pages Use the print quality troubleshooting pages to help diagnose and solve color print quality problems 1 2 From the Home screen on the product control panel scroll to and touch the Administration button Open the following menus e Troubleshooting e Print Quality Pages e PQ Troubleshooting Pages Touch the Print button The product prints several print quality troubleshooting pages To use the pages to solve
8. 128 Chapter6 Copy ENWW Make multiple copies 1 Place the document face down on the scanner ae or place it face up in the document eeder and adjust the paper guides to fit the size of the document 2 From the Home screen on the product control panel touch the Copy button 3 Touch the Copies field to open a keypad ENWW OL saw s Quick Sets Access preset job options for commonly used jobs Make copies from an original document Send a document as an attachment to an e mail Save to Network Folder Send a document to a folder on the network Send a document to one or more fax numbers Save to USB Save the scanned job to a USB storage device Save to Device Memory Color Black 1 to 1 sided Collate Reduce Enlarge Collated More Options Paper Selection Image Adjustment Auto Default Make multiple copies 129 4 5 130 Enter the number of copies and then touch the OK button Touch the Start button Chapter 6 Copy Ready ea Auto detect Copies 1 Sides Color Black 7 Collate Paper Selection Reduce Enlarge Image Adjustment Default ENWW Copy a multiple page original The document feeder holds up to 100 pages depending on the thickness of the pages 1 Place the document into the document fe
9. 3 If necessary change the unit of measure by selecting the Use inches box or the Use millimeters box 4 Touch the field for an edge of the image that you want to clean and then enter the distance from the edge of the page to clean Repeat this step for each edge that you want to clean 5 Touch the OK button to save the changes 6 Touch the Start button to begin scanning Automatic color detection for copies Use the Color Black feature to configure the color settings that the product uses for scanned images The following options are available 126 Chapter6 Copy ENWW T a SSeS Auto detect The product previews the images and determines whether the pages contain color If the pages have color the product creates a color image If the pages do not have color the product creates a black image or a grayscale image Black and grayscale images have a smaller file size than color images This is the default setting Color The product always creates a color image Black The product always creates an image in black only with no shades of gray 1 From the Home screen on the product control panel touch the Copy button 2 Touch the Color Black button 2 NOTE Ifthe button is not on the first page of options touch the More Options button at the bottom of the screen 3 Select the appropriate color setting from the list of options 4 Touch the OK button to save the changes 5 Touch the Start button to be
10. Adjust these additional settings to improve send fax quality 1 2 5 From the Home screen on the product control panel scroll to and touch the Administration button Open the following menus e Fax Settings e Fax Send Settings e Default Job Options Touch the Image Adjustment button Adjust the sliders to set the Darkness level the Contrast level the Sharpness level and the Background Cleanup level Touch the Save button Touch the Start button Optimize fax quality for text or pictures Optimize the fax job for the type of image being scanned text graphics or photos 1 2 3 4 From the Home screen on the product control panel touch the Copy button Touch the More Options button and then touch the Optimize Text Picture button Select one of the predefined options or touch the Manually adjust button and then adjust the slider in the Optimize For area Touch the OK button Touch the Start button fa NOTE These settings are temporary After you have finished the job the product returns to the default settings ENWW Improve fax quality 299 Check the error correction settings The Error Correction Mode setting might be disabled which can reduce image quality Follow these steps to enable it 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Fax Settings e Fax Send Settings e Fax Send Setup e
11. 6 Touch the OK button to save the changes 7 Touch the Start button to begin scanning 162 Chapter 7 Scan send ENWW Erase edges for scanning Use the Erase Edges feature to remove blemishes such as dark borders or staple marks by cleaning the edges of the scanned image 1 From the Home screen on the product control panel scroll to and touch the button for the scan send feature that you want to use Complete the fields on the first screen as appropriate for the scan send feature you are using Touch the More Options button at the bottom of the screen Touch the Erase Edges button fey NOTE If the button is not on the first page of options touch the More Options button again 5 7 8 If necessary change the unit of measure by selecting the Use inches box or the Use millimeters box Touch the field for an edge of the image that you want to clean and then enter the distance from the edge of the page to clean Repeat this step for each edge that you want to clean Touch the OK button to save the changes Touch the Start button to begin scanning Use the Job Build mode for scanning Use the Job Build feature to combine several sets of original documents into one scan job Also use this feature to scan an original document that has more pages than the document feeder can accommodate at one time 1 From the Home screen on the product control panel scroll to and touch the button for the scan s
12. Paper Qualty Effects Finishing Job Storage Color Services Job Storage Mode Of Proof and Hold Personal Job Quick Copy Stored Job Make Job Private Secure Your job will be stored in the printer as f it is an electronic file cabinet Nothing will be printed until your job is requested from the printer s control panel Use this storage for forms and other common or shared documents User Name Username Custom 20000000X Job Name Automatic Custom lt Automatic gt F job name exists Use Job Name 1 99 x Job Notification Options F Display Job ID when printing About Hep e 5 To use a custom user name or job name click a ea the Custom button and then enter the user Advanced Piring Shotcuts Paper Quatty Efect riding 100 Stone Coler Senos name or the job name Your job wil be stored in the pander as R iz an elodironic fle cabinet Nothing wil be parted undd your job is requested from the printer s control panel Use this storage for forms and other common or shared documents Select which option to use if another stored job already has that name O ou Proof and Hold nc e Use Job Name 1 99 Append a Pesoral vob paea Job Name unique number to the end of the job name sk Asma Stored Job Custom e Replace Existing File Overwrite the vespas ag existing stored job with the new one ee Job Notification Opt
13. Replace the toner cartridges The product uses four colors and has a different toner cartridge for each color black K magenta M cyan C and yellow Y A CAUTION If toner gets on clothing wipe it off by using a dry cloth and wash the clothes in cold water Hot water sets toner into fabric NOTE Information about recycling used toner cartridges is on the toner cartridge box 1 Open the front door Make sure that the door is completely open 2 Grasp the handle of the used toner cartridge and pull out to remove 3 Remove the new toner cartridge from its protective bag 64 Chapter 4 Parts supplies and accessories ENWW 4 T both sides of the toner cartridge and distribute the toner by gently rocking the toner cartridge 5 Remove the plastic shield from the toner cartridge raha Avoid prolonged exposure to ight CAUTION Do not touch the green roller Doing so can damage the cartridge ENWW Toner cartridges 65 6 Align the toner cartridge with its slot and insert the toner cartridge until it clicks into place 7 Close the front door 66 Chapter 4 Parts supplies and accessories ENWW Toner collection unit Item Description Part number Toner Collection Unit Receptacle for waste toner CE254A For more information go to www hp com go learnaboutsupplies Replace the toner collection unit Replace the toner collection unit when the product control panel prompts y
14. e Use the Job Build mode for faxes e Suppress blank pages for faxes Optimize faxes for text or pictures Optimize the fax job for the type of image being scanned text graphics or photos 1 From the Home screen on the product control panel touch the Fax button 2 Complete the fields on the first screen to specify the fax recipient information 3 Touch the More Options button at the bottom of the screen 4 Touch the Optimize Text Picture button E NOTE If the button is not on the first page of options touch the More Options button again 5 Select one of the predefined options or touch the Manually adjust button and then adjust the slider in the Optimize For area 6 Touch the OK button to save the changes 7 Touch the Start button to begin scanning Specify the number of sides for original documents for faxes You can specify whether the original document is printed on one side or both sides When you fax from the document feeder the product can automatically scan both sides without further interaction ENWW Use image processing features for fax send jobs 203 When you fax from the flatbed glass and you indicate the original is printed on both sides the product prompts you to turn the page over after it scans the first side Ts 2 3 4 5 6 7 From the Home screen on the product control panel touch the Fax button Complete the fields on the first screen to specify the fax recipient information
15. 3 Click the product icon and follow the on screen instructions 22 Chapter 2 Connect the product and install software ENWW 4 Click the Close button when the installation is complete 6 NOTE Complete the following steps after completing the printing system software installation only if you did not add a printer when running the installer 5 At the computer open the Apple menu click the System Preferences menu and then click the Print amp Fax icon or the Print amp Scan icon 6 Click the plus symbol 7 Use either Bonjour default browser or IP Printing for the network connection Ey NOTE Bonjour is the easiest and best method to use if the product is installed on your local network IP Printing must be used if the product is located outside the Bonjour link local space on a larger network If you are using Bonjour complete the following steps a Click the Default Browser tab Select the product from the list The software verifies that the product is connected to the network The Print Using field is automatically populated with the correct PPD for the product NOTE If you are on a network that has more than one product print a configuration page and match the Bonjour Printer Name to the name on the list to identify the product that you are installing NOTE If the product does not appear in the list verity that the product is on and connected to the network then try turning the product off and
16. 4 Select a binding option from the Two Sided drop down list 5 Open the menus drop down list and then click the Booklet Printing menu 6 Click the Format Output As Booklet box and select a binding option 7 Select the paper size 8 Click the Print button ENWW Print tasks Mac OS X 101 Additional print tasks Windows Cancel a print job Windows fey NOTE If the print job is too far into the printing process you might not have the option to cancel it 1 If the print job is currently printing cancel it from the product control panel by following this procedure a From the Home screen on the product control panel touch the Stop button The product pauses the job and the Job Status screen opens b From the list on the touchscreen touch the print job you want to cancel and then touch the Cancel Job button c The product prompts you to confirm the cancellation Touch the Yes button You can also cancel a print job from a software program or a print queue e Software program Typically a dialog box appears briefly on the computer screen allowing you to cancel the print job e Windows print queue If a print job is waiting in a print queue computer memory or print spooler delete the job there gt Windows XP Server 2003 or Server 2008 Click Start click Settings and then click Printers and Faxes Double click the product icon to open the window right click the print job that you want to cancel
17. Scan list When connected with a USB cable the product does not appear in the Print amp Fax or the Print amp Scan list after the driver is selected Software troubleshooting A Make sure that your Mac operating system is Mac OS X 10 6 or 10 7 Hardware troubleshooting 1 Make sure that the product is turned on 2 Make sure that the USB cable is connected correctly 3 Make sure that you are using the appropriate high speed USB cable 324 Chapter 10 Solve problems ENWW 4 Make sure that you do not have too many USB devices drawing power from the chain Disconnect all of the devices from the chain and connect the cable directly to the USB port on the computer 5 Check to see if more than two non powered USB hubs are connected in a row on the chain Disconnect all of the devices from the chain and then connect the cable directly to the USB port on the computer E NOTE The iMac keyboard is a non powered USB hub ENWW Solve product software problems Mac OS X 325 Remove software Windows Windows XP 1 Click Start Control Panel and then Add or Remove Programs 2 Find and select the product from the list 3 Click the Change Remove button to remove the software Windows Vista 1 Click the Windows icon in the lower left corner of the screen Click Control Panel and then click Programs and Features 2 Find and select the product from the list 3 Select the Uninstall Change option Windows 7 1 Click th
18. Table 1 1 Reports menu First level Second level Description Configuration Status Pages Administration Menu Map Shows the structure of the Administration menu How to Connect Page Shows the IP address the host name and the MAC address for the product if it is connected to a network If applicable it also shows the HP ePrint address and the Airprint address It also shows the product fax number if fax is configured Current Settings Page Configuration Page Supplies Status Page Shows the current settings for each option in the Administration menu Shows the product settings and installed accessories Shows the approximate remaining life for the supplies reports statistics on total number of pages and jobs processed serial number page counts and maintenance information HP provides approximations of the remaining life for the supplies as a customer convenience The actual remaining supply levels might be different than the approximations provided Usage Page Shows a count of all paper sizes that have passed through the product lists whether they were simplex duplex monochrome or color and reports the page count ENWW Product reports 13 Table 1 1 Reports menu continued First level Second level File Directory Page Web Services Status Page Description Shows the file name and folder name for files that are stored in the product memory Shows the det
19. The volume setting needs to be adjusted Select Digital Sending and Fax from the drop down menu This is normal operation This is normal operation To print a one page fax on one page set the overlay header to overlay mode or adjust the fit to page setting Clear the jam and send the fax again Adjust the volume in the Fax Send Settings menu and the Fax Receive Settings menu Solve fax problems 313 Use Fax over VoIP networks VoIP technology converts the analog phone signal into digital bits These are then assembled into packets which travel on the Internet The packets are converted and transmitted back to analog signals at or near the destination Transmission of information on the Internet is digital instead of analog Therefore there are different constraints on the fax transmission that might require different fax settings than the analog Public Switched Telephone Network PSTN Fax is very dependent upon timing and signal quality so a fax transmission is more sensitive to a VoIP environment The following are suggested changes in settings for the HP LaserJet Analog Fax Accessory 500 when it is connected to a VoIP service e Begin with the fax speed set in Fast V 34 mode and with Error Correction Mode ECM turned on The V 34 protocol handles any changes in transmission speed needed to accommodate VolP networks e f numerous errors or retries occur with the fax speed set to Fast set it to Medium V 1
20. and page number on each incoming page Fit to Page When selecting a page size to print a fax the product determines the closest page size that matches the intended size from sizes available in the product If the fitto page setting is enabled and the received image is larger than that page size the product attempts to scale the image to fit the page If this setting is disabled an incoming image larger than the page splits across pages Paper Selection Use the Paper Selection feature to specify which tray to use for printing faxes Sides Use the Sides feature to specify 1 sided or 2 sided ouput for faxes ENWW Configure default options for fax receive jobs 215 Fax archiving and forwarding Use the fax archive feature to save archival copies of all incoming faxes all outgoing faxes or both to a specified email address network folder or FTP server Use the fax forwarding feature to forward all received faxes all outgoing faxes or both to another fax number When fax forwarding is enabled the receiving product prints the fax and also forwards the fax to the fax forward number Use the HP Embedded Web server to enable and configure these features Enable fax archiving 1 oo p A p P Open a Web browser and then enter the product IP address in the address line When the HP Embedded Web Server opens click the Fax tab Click the Fax Archive and Forwarding link In the Fax Archive area select an option from the
21. cc Subject File Name Untitled Aug 30 2011 10 44 03 AM More Options m B All Contacts Local Contacts U ra Use the address book to send email 187 5 Select a name from the list of contacts and then touch the right arrow button to add the name to the recipients list Repeat this step for each recipient and then touch the OK button 6 Touch the Start button to begin sending NOTE You can preview the image at any time by touching the Preview button in the upper right corner of the screen For more information about this feature touch the Help button on the preview screen 188 Chapter 7 Scan send Address Book o0 M D Cancel Ready 100 gt P 2 a i Auto detect Auto Document File Type PDF Auto Paas Preview Q PDF Optimize Text Picture Manually adjust Output Quality J Medium Original Sides Q 2 sided J i Page 2 i i Resolution ae Content Orientation N 150 dpi Portrait Color Black Original Size Auto detect Auto J B Notification Image Adjustment Do not notify Default y ENWW Save a scanned document to a SharePoint site The product can scan and save a file directly to a Microsoft SharePoint site 9 NOTE You might be required to sign in to the product to use this featur
22. full indicator NOTE If the tray is not adjusted correctly an error message might display during printing or the paper might jam 4 Slide the tray into the product 46 Chapter 3 Input trays and output bins ENWW 5 The control panel shows the tray s paper type and size If the configuration is not correct follow the instructions on the control panel to change the size or type 6 For custom size paper you need to specify the X and Y dimensions for the paper Automatic paper sensing auto sense mode The automatic paper type sensor functions when a tray is configured to the Any Type or plain type setting After it has picked up paper from the tray the product can detect overhead transparencies paper weight and gloss level For more control select a specific paper type for the job or configure the tray for a specific paper type Auto sense settings 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e General Settings e Print Quality e Auto Sense Behavior 3 Select one of the auto sense modes Expanded sensing For the first few sheets of paper that it picks up from the tray the product detects light paper plain paper heavy paper glossy paper tough paper and NOTE This is the default setting for all transparencies The product assumes the rest of the pages are of the same type trays Transparency only The product disti
23. moistened with warm water NOTE Lift up the roller assembly so you can clean the second roller Close the documentfeeder cover Chapter 10 Solve problems ENWW Improve scan quality Check the scanner glass for dirt or smudges Over time specks of debris might collect on the scanner glass and white plastic backing which can affect performance Use the following procedure to clean the scanner glass and white plastic backing 1 Press the power button to turn off the product and then disconnect the power cable from the electrical outlet 2 Open the scanner lid Align paper that has copy defects with the scanner glass to identity the locations of dirt or smudges ENWW Improve scan quality 291 3 Use a soft cloth or sponge that has been moistened with nonabrasive glass cleaner to clean the following areas 1 White foam backing under the scanner lid 2 Main scanner glass 3 Documentfeeder glass the small strip of glass on the left side of the scanner Dry the glass and white foam backing by using a chamois or a cellulose sponge to prevent spotting CAUTION Do not use abrasives acetone benzene ammonia ethyl alcohol or carbon tetrachloride on any part of the product these can damage the product Do not place liquids directly on the glass or platen They might seep and damage the product NOTE Ifyou are having trouble with streaks on copies when you are using the document feeder be sure to cle
24. monitoring company e PBX system A business environment phone system Standard home phones and the fax accessory use an analog phone signal Some PBX systems are digital and might not be compatible with the fax accessory If you are using the product with a digital PBX system contact the phone network supplier and ask for an appropriate adapter to convert the digital PBX connection to an analog one e _ Roll over lines A phone system feature where a new call rolls over to the next available line when the first incoming line is busy Try attaching the product to the first incoming phone line The fax accessory answers the phone after it rings the number of times set in the rings to answer setting NOTE Roll over lines can cause problems with receiving faxes Using roll over lines with this product is not recommended Are you using a surge protection device A surge protection device can be used between the wall jack and the fax accessory to protect the fax accessory against electrical power passed through the phone lines These devices can cause some fax communication problems by degrading the quality of the phone signal If you are having problems sending or receiving faxes and are using one of these devices connect the product directly to the phone jack on the wall to determine whether the problem is with the surge protection device 310 Chapter 10 Solve problems ENWW Are you using a phone company voice messaging service or
25. most users e Developed to align with Windows Graphic Device Interface GDI for best speed in Windows environments e Might not be fully compatible with third party and custom software programs that are based on PCL 5 ENWW Improve print quality 283 Set the individual tray alignment Adjust the alignment for individual trays when text or images are not centered or aligned correctly on the printed page 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e General Settings e Print Quality e Image Registration 3 Select the tray that you want to adjust 4 Touch the Print Test Page button and then follow the instructions on the printed pages 5 Touch the Print Test Page button to verify the results and then make further adjustments if necessary 6 When you are satisfied with the results touch the Save button to save the new settings 284 Chapter 10 Solve problems ENWW Improve copy quality Check the scanner glass for dirt or smudges Over time specks of debris might collect on the scanner glass and white plastic backing which can affect performance Use the following procedure to clean the scanner glass and white plastic backing 1 Press the power button to turn off the product and then disconnect the power cable from the electrical outlet 2 Open the scanner lid Align paper that has copy defects with the scanner glass to identity
26. original touch the 2 sided original 1 sided output button Touch the OK button 6 Touch the Start button Copy on both sides manually 1 Lift the scanner lid 2 Place the document face down on the scanner qe with the upper left corner of the page in the upper left corner of the glass 136 Chapter 6 Copy ENWW 3 Gently close the scanner lid 4 From the Home screen on the product control panel touch the Copy button 5 Touch the Sides button To make a two sided copy from a one sided original touch the 1 sided original 2 sided output button To make a two sided copy from a two sided original touch the 2 sided original 2 sided output button To make a one sided copy from a two sided original touch the 2 sided original 1 sided output button Touch the OK button Touch the Start button The product prompts you to load the next original document Place it on the glass and then touch the Scan button 9 The product temporarily saves the scanned images Touch the Finish button to finish printing the copies ENWW Copy on both sides duplex 137 Reduce or enlarge a copy image 1 2 138 From the Home screen on the product control panel touch the Copy button Touch the Reduce Enlarge button Chapter 6 Copy Start copy oopa snn Ready Copies Quick Sets Access preset job options for B commonly used jobs Send a document to one or more fax numbers
27. touch the More Options button again 5 Select the document file type from the list of options 6 Touch the OK button to save the changes 7 Touch the Start button to begin scanning The following standard file types are available e PDF This file type provides the best overall image and text quality PDF files require Adobe Acrobat Reader software for viewing e JPEG This file type is a good choice for most graphics Most computers have a browser that can view JPEG files This file type produces one file per page e TIFF This is a standard file type that many graphics programs support This file type produces one file per page e MTIFF MTIFF stands for multi page TIFF This file type saves multiple scanned pages in a single file e XPS XPS XML Paper Specification creates an XAML file that preserves the original formatting of the document and supports color graphics and embedded fonts e PDF A PDF A is a type of PDF designed for long term archival of electronic documents All format information in the document is self contained Optimize scanned images for text or pictures ENWW Optimize the scan job for the type of image being scanned text graphics or photos 1 From the Home screen on the product control panel scroll to and touch the button for the scan send feature that you want to use 2 Complete the fields on the first screen as appropriate for the scan send feature you are using 3 Touch the
28. 1 From the Home screen on the product control panel scroll to and touch the button for the scan send feature that you want to use 2 Complete the fields on the first screen as appropriate for the scan send feature you are using 3 Touch the More Options button at the bottom of the screen 4 Touch the Image Adjustment button fey NOTE If the button is not on the first page of options touch the More Options button again 5 Adjust the Contrast slider to the left to decrease the contrast or adjust it to the right to increase the contrast 6 Touch the OK button to save the changes 7 Touch the Start button to begin scanning Clean up the background for scanning Adjust the Background Cleanup setting to remove faint colors from the background of scanned images For example if the original document is printed on colored paper use this feature to lighten the background without affecting the darkness of the image 1 From the Home screen on the product control panel scroll to and touch the button for the scan send feature that you want to use 2 Complete the fields on the first screen as appropriate for the scan send feature you are using 3 Touch the More Options button at the bottom of the screen 4 Touch the Image Adjustment button oy NOTE If the button is not on the first page of options touch the More Options button again 5 Adjust the Background Cleanup slider to the right to clean the background
29. 270 locations 260 lower right door 275 output bin 266 recovery 276 right door 270 Tray 1 267 Tray 2 269 Tray 3 274 275 Jetadmin HP Web 245 Jetdirect print server part number 60 Job Build copying 145 Job Build faxing 207 Index 331 Job Build scanning 163 Job Mode copying 145 job storage Mac settings 113 job separator pages 115 jobs stored creating Windows 111 deleting 114 printing 114 K keyboard language mapping 11 physical 11 L labels printing Windows 89 landscape orientation changing Mac 100 faxes 209 scanning 167 selecting Windows 87 last page printing on different paper Windows 92 loading staples 70 toner cartridges 61 Tray 1 35 Tray 2 41 Tray 3 45 log report activity log 231 billing code report 232 blocked fax list report 232 fax call report 232 speed dial list report 232 lower right door jams 275 M Mac driver settings 77 99 problems troubleshooting 324 removing software 327 Mac driver settings Job Storage 113 Macintosh HP Utility 243 332 Index maintenance kits part numbers 58 managing network 234 margins small copying 288 media stapling 70 supported sizes 26 memory included 2 memory DIMMs security 249 misfeeds automatically detecting for faxes 210 automatically detecting for scanning 168 modem speed 315 multiple pages per sheet printing Mac 99 printing Windows 85 N Netscape Navigator versions supported HP embedded Web
30. Administration button 2 Open the General Settings menu and then open the Jam Recovery menu 3 Select one of the following options e Auto The product attempts to reprint jammed pages when sufficient memory is available This is the default setting e Off The product does not attempt to reprint jammed pages Because no memory is used to store the most recent pages performance is optimal ay NOTE Some pages can be lost if the product runs out of paper while printing a duplex job with Jam Recovery set to Off e On The product always reprints jammed pages Additional memory is allocated to store the last few pages printed 276 Chapter 10 Solve problems ENWW Improve print quality Print from a different software program Try printing from a different software program If the page prints correctly the problem is with the software program from which you were printing Set the paper type setting for the print job Check the paper type setting if you are printing from a software program and the pages have any of these problems e smeared print e fuzzy print e dark print e curled paper e scattered dots of toner e _ loose toner e small areas of missing toner Check the paper type setting Windows 1 From the software program select the Print option Select the product and then click the Properties or Preferences button Click the Paper Quality tab From the Paper type drop down list click the Mo
31. Click the OK button These settings are saved in the Presets menu To use the new settings you must select the saved preset option every time you open a program and print Change the product configuration settings 1 eS E ENWW At the computer open the Apple g menu click the System Preferences menu and then click the Print amp Fax icon or the Print amp Scan icon Select the product in the left side of the window Click the Options amp Supplies button Click the Driver tab Configure the installed options Change print job settings Mac OS X 77 Print tasks Windows Use a printing shortcut Windows 1 From the software program select the Print option 2 Select the product and then click the Print ae Properties or Preferences button Printer Find Printer E Print to file E manual duplex section For example type 1 3 5 12 or pis1 p1s2 pls3 p8s3 Print what Document r Zoom Peint All pages in range z Pages per sheet 1 page Scale to paper size No Scaling z 3 Click the Printing Shortcuts tab a e A printing shortcut is a collection of saved print settings that you can select with a single click Printing shortcuts E kes Factory Defauts Everts d oe Paper source Envelopes Automatically Select m E Paper type E
32. E Ea Print on both sides SS abes te x P sheet Ss ages per eam 1 page per sheet Z EcoSMART Settings N laa Color options m Color Z Save As J _ Delete Reset ca a aa FE 78 Chapter 5 Print ENWW 4 Select one of the shortcuts Click the OK button to close the Document Properties Rivanced Firing Stes Papas feds Fr e Sore Coor _ Secs 3 dialog box Aprin shoot isa colection of saved pint setings that you can select NOTE When you select a shortcut the i corresponding settings change on the other tabs in the print driver I z iia i Paper source N Envelopes Automatically Select P E Paper type Unspecified Zi o Pet nb as ne g raataa Egh 1 page per sheet Z EcoSMART Settings a a i3 p Save As Delete Reset ca e 5 In the Print dialog box click the OK button to Print print the job Printer Name a eea o al ee en k Properties Status Idle Find Printer Type me Om mm Where v amp amp e awe amp Print to file Comment Manual duplex Page range Copies al Number of copies i Current page Selection Pages 7 Colate Type page numbers and or page ranges separated by commas counting from the start of the document or the section For example type 1 3 5 12 or pis1 pis2 pis3 p8s3 Print wh
33. General Fax Send Settings 3 Select the Error Correction Mode option Touch the Save button Send to a different fax machine Try sending the fax to a different fax machine If the fax quality is better the problem is related to the initial recipient s fax machine settings or supplies status Clean the pickup rollers and separation pad in the document feeder 1 Lift the document feeder latch 300 Chapter 10 Solve problems ENWW 2 Open the document feeder cover 3 Remove any visible lint or dust from each of the feed rollers and the separation pad using compressed air or a clean lint free cloth moistened with warm water NOTE Lift up the roller assembly so you can clean the second roller 4 Close the document feeder cover ENWW Improve fax quality 301 Check the fit to page setting If the Fit to Page setting is enabled and the incoming fax is larger than the default page size the product attempts to scale the image to fit the page If this setting is disabled larger images split across multiple pages 1 2 From the Home screen on the product control panel scroll to and touch the Administration button Open the following menus e Fax Settings e Fax Receive Settings e Default Job Options e Fit to Page Touch the Enabled option to enable the setting or touch the Disabled option to disable it Touch the Save button Check the sender s fax machine 302 Ask the sender to try sending from a
34. HP EasyColor option dactaanswemanebotadessotan uiaaiereaitadinbederueiteateeataranmeaweuaieninwts 106 Change the color options Windows asivassvonisinnivinasaenvianvwhinanvainbisarinlaanscmbaicineuendeienaies 106 Change the color theme for a print job Windows c cccccsseceeeseeeeeeeeeeeeeeetseeeneaees 107 Change the color options Mac OS 2 ic 5 co secsesccancasnes ooicncoiitapcnshastoneteapentbmascnses 107 Wael let options errenneren inna E rN EENE SA oE taS TREN 108 Matek Colors mni E a E a e Ms MaestoU eae 108 Sample book color matching icasicacsesecucosicsaachedesiiesantbuimelpigtectadorteaaeoiael 109 Print color samples aruo nhsapatnbbvansonssananiabaraaniobtoad adudrecatbivany were piontetn pavinsesebnradinel 109 PANTONE color matching Sais ecnsaiidecinoa tersrmsoenee eer tian ern erken wees 110 Store print jobs on the produci siirrrssicoirniieene enie vem E ia ai beasts 111 Create a stored job Windows ies sssdersnenncvessinicnonpanwarnidndandannapaanssessameiaisiondvaderonies 111 Create a stored job Mac OS X snctieciensiucnagatiatveuasberrierauanctarearneneneueh aaahines 113 Print astored DIGS ne nse eset tscb sib kaplan eels coo A O E i 114 DOCCE siete Be I 114 Add a job separator page Windows ciuvicse dicodeianvocvedauvuanenes teeivcnneaece von weno Rorwmer teen 115 WSS FAR ePrinter a a e E A T O 116 Use the HP ePrint software vcs axes nvr nsasena nian ea viniere av atoennad is soaexe boa viv db dlpleiriacre
35. HP ePrint and HP ePrint Software HP PCL 6 driver e Provided as the default driver on the product CD This driver is automatically installed unless you select a different one e Recommended for all Windows environments e Provides the overall best speed print quality and productfeature support for most users e Developed to align with the Windows Graphic Device Interface GDI for the best speed in Windows environments e Might not be fully compatible with third party and custom software programs that are based on PCL 5 HP UPD PS driver e Recommended for printing with Adobe software programs or with other highly graphics intensive software programs e Provides support for printing from postscript emulation needs or for postscript flash font support HP UPD PCL5 e Recommended for general office printing in Windows environments e Compatible with previous PCL versions and older HP LaserJet products e The best choice for printing from third party or custom software programs e The best choice when operating with mixed environments which require the product to be set to PCL 5 UNIX Linux mainframe e Designed for use in corporate Windows environments to provide a single driver for use with multiple product models e Preferred when printing to multiple product models from a mobile Windows computer HP UPD PCL 6 e Recommended for printing in all Windows environments e Provides the overall best speed print quality and printer feature support for
36. SS AIS ASS Se AATA TASS ATASATA Ss ENWW Supported paper types 29 Paper type Tray 1 Tray 2 Tray 3 optional Automatic duplex printing HP Matte 160 g m wm v we HP Matte 200 g m ww HP Soft Gloss 120 g m ww a wer v HP Glossy 130 g m v ww ee y HP Glossy 160 g m v T y p HP Glossy 220 g m y v v v 1 The stack height for Tray 2 is 100 sheets for glossy paper and 20 mm 79 in for short paper A5 A6 4x6 and landscape 30 Chapter 3 Input trays and output bins ENWW Configure trays The product automatically prompts you to configure a tray for type and size in the following situations When you load paper into the tray When you specify a particular tray or paper type for a print job through the print driver or a software program and the tray is not configured to match the print job s settings Ey NOTE The prompt does not display if you are printing from Tray 1 and Tray 1 is configured for the Any Size paper size and the Any Type paper type settings In this situation if the print job does not specify a tray the product prints from Tray 1 even if the paper size and type settings in the print job do not match the paper loaded in Tray 1 Configure a tray when loading paper 1 2 3 4 Load paper in the tray Close the tray if you are using Tray 2 and 3 The tray configuration message displays on the product control panel Touch the OK button to accept the detected size and type or
37. Save to Device Memory e Save to USB 5 Select an existing folder or touch the New Folder button to create a new folder 6 Enter the name for the file in the File Name field 7 Touch the More Options button at the bottom of the screen Touch the Optimize Text Picture button Select the Photograph option and then touch the OK button 10 Touch the Start button NOTE These settings are temporary After you have finished the job the product returns to the default settings ENWW Scan a photo 191 192 Chapter 7 Scan send ENWW 8 Fax e Configure required fax settings e Configure fax dialing settings e Configure general fax send settings e Configure fax billing codes e Configure default options for fax send jobs e Use image processing features for fax send jobs e Use advanced image processing features for fax send jobs e Fax documents by using the Quick Sets feature e Configure fax receive settings e Use a fax printing schedule e Block incoming faxes e Configure default options for fax receive jobs e Fax archiving and forwarding e Create a speed dial list e Adda number to an existing speed dial list e Delete a speed dial list e Delete a single number from a speed dial list e Send a fax by entering numbers manually e Send a fax by using a speed dial e Search a speed dial list by name e Send a fax by using fax address book numbe
38. Save to Network Folder Save the scanned job to a USB Send a document to a folder on storage device the network Send a document to one or more fax numbers Save to Device Memory Copies Color Black 1 to 1 sided Collated More Options Paper Selection Image Adjustment Default Collate a copy job 133 3 Touch the Collate on Sets in page order Boy option Touch the OK button a copy Ready Copies 1 100 oa wal C a Auto detect Legal Legal Collate on Sets in page order Collate off Pages grouped 4 Touch the Start button Ea Color Black Reduce Enlarge Image Adjustment 134 Chapter 6 Copy ENWW Copy on both sides duplex Copy on both sides automatically 1 Load the original documents into the document feeder with the first pose facing up and with the top of the page leading 2 Adjust the paper guides to fit the size of the document 3 From the Home screen on the product control panel touch the Copy button 4 Touch the Sides button ENWW Copy on both sides duplex 135 5 To make a two sided copy from a one sided original touch the 1 sided original 2 sided output button To make a two sided copy from a two sided original touch the 2 sided original 2 sided output button To make a one sided copy from a two sided
39. Supplies Trays Administration Device Maintenance Chapter 1 Product introduction ENWW Keyboard This product includes a physical keyboard The keys are mapped to your language in the same way the virtual keyboard on the product control panel is mapped If you select a different keyboard layout for the virtual keyboard the keys on the physical keyboard are remapped to match the new settings For products shipped into Europe and the Americas the product comes with keyboard overlays for several languages Instructions for installing the overlays are included You can also purchase kits that include overlays for the following languages A7W12A Simplified Chinese Traditional Chinese A7W13A Danish French Swizerland German Switzerland Pull the keyboard straight out to use it Control panel cleaning Clean the control panel with a soft lint free cloth Do not use paper towels or tissues because they are abrasive and could damage the screen If necessary to remove stubborn debris moisten the cloth with water or glass cleaner Control panel help The product has a built in Help system that explains how to use each screen To open the Help system touch the Help button in the upper right corner of the screen For some screens the Help opens to a global menu where you can search for specific topics You can browse through the menu structure by touching the buttons in the menu ENWW Control panel 11 For
40. Touch the OK button 182 Chapter 7 Scan send E mail gt Keyboard name company con Ready Previ ew From To B B cc Subject File Name Untitled More Options mO soo cmai g Ready Auto detect Auto Auto PDF Jul 27 2011 9 09 13 AM Original Sides Q 1 t sidea O 2J 2sided Touch the Orientation button to select portrait landscape and back side orientation n ENWW 8 Touch the Start button to begin sending NOTE The product might prompt you to add the email address to the address book NOTE You can preview the image at any time by touching the Preview button in the upper right corner of the screen For more information about this feature touch the Help button on the preview screen 9 To set up another email job touch the OK button on the Status screen NOTE You have the option to retain the settings from this job to use for the next job Ready Send E mail 100 gt amp a 2 x I 24 Preview Auto detect Auto Auto PDF O Document File Type Q Optimize Text Picture PDF Manually adjust Output Quality Original Sides Q Medium 2 sided i Page 2 i i Resolution Pe Content Orientation t 150 dpi Portrait Color Black Original Size Oo Auto detect Auto y a Notification Image Adjustment Q Do not notify Default J DO ser o Sen
41. an answering machine If the rings to answer setting for the messaging service is lower than the rings to answer setting for the fax accessory the messaging service answers the call and the fax accessory cannot receive faxes If the rings to answer setting for the fax accessory is lower than that of the messaging service the fax accessory answers all calls Does your phone line have a call waiting feature If the fax telephone line has an activated call waiting feature a call waiting notice can interrupt a fax call in progress which causes a communication error Ensure that a call waiting feature is not active on the fax telephone line ENWW Solve fax problems 311 Check fax accessory status If the analog fax accessory does not appear to be functioning print a Configuration Page report to check the status 1 From the Home screen scroll to and touch the Administration button 2 Open the following menus e Reports e Configuration Status Pages e Configuration Page 3 Touch the Print button to print the report or touch the View button to view the report on the screen The report consists of several pages fey NOTE The product IP address or host name is listed on the Jetdirect Page On the Fax Accessory Page of the Configuration Page under the Hardware Information heading check the Modem Status The following table identifies the status conditions and possible solutions E NOTE If the Fax Accessory Page does no
42. and then click Cancel Windows Vista Click the Windows icon in the lower left corner of the screen click Settings and then click Printers Double click the product icon to open the window right click the print job that you want to cancel and then click Cancel Windows 7 Click the Windows icon in the lower left corner of the screen and then click Devices and Printers Double click the product icon to open the window right click the print job that you want to cancel and then click Cancel Select the paper size Windows 1 a oe oe From the software program select the Print option Select the product and then click the Properties or Preferences button Click the Paper Quality tab Select a size from the Paper size drop down list Click the OK button In the Print dialog box click the OK button to print the job 102 Chapter 5 Print ENWW Select a custom paper size Windows 1 2 3 4 5 From the software program select the Print option Select the product and then click the Properties or Preferences button Click the Paper Quality tab Click the Custom button Type a name for the custom size and specify the dimensions e The width is the short edge of the paper e The length is the long edge of the paper Click the Save button and then click the Close button Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button to print the job Prin
43. can and reinstall the product software 3 If necessary run the Disk Defragmenter and reinstall the product software The product is in Ready mode but nothing prints 1 Print a configuration page and verify the product functionality 2 Verity that all of the cables are correctly seated and within specifications This includes the USB and power cables Try a new cable 3 Verify that the product IP address listed on the configuration page matches the IP address for the software port Use one of the following procedures Windows XP Windows Server 2003 Windows Server 2008 and Windows Vista a Click Start or for Windows Vista click the Windows icon in the lower left corner of the screen b Click Settings c Click Printers and Faxes using the default Start menu view or click Printers using the Classic Start menu view d Right click the product driver icon and then select Properties e Click the Ports tab and then click Configure Port f Verify the IP address and then click OK or Cancel g Ifthe IP addresses are not the same delete the driver and reinstall the driver using the correct IP address 322 Chapter 10 Solve problems ENWW Windows 7 a Click the Windows icon in the lower left corner of the screen b Click Devices and Printers c Right click the product driver icon and then select Printer properties d Click the Ports tab and then click Configure Port e Verify the IP address and then click OK
44. color and black cartridges but print quality might degrade 56 Chapter 4 Parts supplies and accessories ENWW Once an HP supply has reached Very Low HP s premium Protection Warranty on that supply has ended ENWW Enable or disable the Very Low Settings options from the control panel 57 58 Customer self repair parts The following customer self repair parts are available for the product e Parts listed as Mandatory self replacement are to be installed by customers unless you are willing to pay HP service personnel to perform the repair For these parts on site or return to depot support is not provided under the HP product warranty e Parts listed as Optional self replacement can be installed by HP service personnel at your request for no additional charge during the product warranty period fay NOTE For more information go to www hp com go customerseltrepair licolorflowMFPM575 Table 4 1 Customer self repair parts Item Description Self replacement options Part number 110V fuser kit Replacement fuser Mandatory CE484A 220V fuser kit Replacement fuser Mandatory CE506A Documentfeeder roller Roller maintenance kit for the Mandatory L2718A maintenance kit document feeder Documentfeeder e Duplex Replacement e Duplex assembly Mandatory 5851 5022 assembly kit Right door kit 500 sheetHtray right door door Mandatory CC468 67906 stopper and door link Control panel kit Control panel replac
45. configuration See the label that is on the back of the product for voltage requirements If you are using a power strip and its voltage is not within specifications connect the product directly into the electrical outlet If it is already connected into the outlet try a different outlet d If none of these measures restores power contact HP Customer Care The control panel should indicate a Ready status If an error message displays follow the instructions on the control panel to resolve the error Check the cabling a Check the cable connection between the product and the computer or network port Make sure that the connection is secure b Make sure that the cable itself is not faulty by using a different cable if possible c Check the network connection Ensure that the selected paper size and type meet specifications Also open the Trays menu on the product control panel and verify that the tray is configured correctly for the paper type and size Print a configuration page If the product is connected to a network an HP Jetdirect page also prints a From the Home screen on the product control panel scroll to and touch the Administration button b Open the following menus Reports gt Configuration Status Pages Configuration Page c Touch the Print button to print the page If the page does not print check that at least one tray contains paper If the page jams in the product follow the instructions on th
46. darkness of the image 1 From the Home screen on the product control panel touch the Fax button 2 Complete the fields on the first screen to specify the fax recipient information 3 Touch the More Options button at the bottom of the screen 4 Touch the Image Adjustment button ey NOTE If the button is not on the first page of options touch the More Options button again 5 Adjust the Background Cleanup slider to the right to clean the background 6 Touch the OK button to save the changes 7 Touch the Start button to begin scanning Use the Job Build mode for faxes Use the Job Build feature to combine several sets of original documents into one fax job Also use this feature to fax an original document that has more pages than the document feeder can accommodate at one time From the Home screen on the product control panel touch the Fax button 2 Complete the fields on the first screen to specify the fax recipient information 3 Touch the More Options button at the bottom of the screen 4 Touch the Job Build button E NOTE If the button is not on the first page of options touch the More Options button again 5 Touch the Start button After each page is scanned or when the document feeder is empty the control panel prompts you for more pages 6 If the job contains more pages load the next page and then touch the Scan button The product temporarily saves all the scanned images Touch the Fi
47. documents by using the Quick Sets feature cccccccceceeseeeeeeeteeeeesteeeeetseeeeenaees 172 Cr ate a Quick Si escecesi iin tac ects ela ill Daltile heal OE Aa hat destotat 172 Use a predefined Quick Set eisccccizecedsassneienseiiedsheussaveadetedueteiuetendevscdseestennniiunnaouesavanves 172 Send a scanned document to a network folder a jivicrasinacadvadpisaryydans noun avasnninaneoarnninnantaienshingnnes 173 ENWW vii Send a scanned document to a folder in the product memory ccsecceeeeeeteeeeeseeeeeeeteeeenneess 177 Send a scanned document to a USB flash drive cccceccccceeeeeseeeeeeeneeeeeseeeeeeeeetseeeesseteeeensaes 178 Scan and save the document eisicisaiessancinbhatcccvientatdihasacninutawens mneateseinianieawesmreanweeatess 178 Send a scanned document to one or more email addresses ccceeececeeeseeeeeseeeeeeseeeeeeseeeees 181 Use the address book to send email crscveieraniereerteaenn nr menuninieanane enwnenuaniene 184 Add contacts to the address book from the product control panel cceceeeeeeeeees 184 Send a document to email by using the address book cccccccceseceeesteeeeesteeeeetseees 186 Save a scanned document to a SharePoint site ccccceccceesesseeeeeneeeeeeeeecseeeeenstseesseneeeenaes 189 Scam a photo pssst dn ane eer esac se tab eee 190 8 FaK ciee E E a vcbasausbesationssabessaseaseeemuessrics 193 Configure required fax settings a5 cai victintan
48. eee ee l Print to file Comment I Manual duplex Page range Copies Al Number of copies i Current page Selection Pages 7 Collate Type page numbers and or page 1 1 ranges separated by commas counting from the start of the document or the section For example type 1 3 5 12 or pisi pis2 pis3 p8s3 Print what Document 7 Zoom Print All pages in range 7 Pages per sheet 1 page Scale to paper size No Scaling lal i 96 Chapter 5 Print ENWW Create a booklet Windows 1 From the software program select the Print option 2 Select the product and then click the Properties or Preferences button 3 Click the Finishing tab 4 Select the Print on both sides check box ENWW Print Le x Printer al Find Printer s Type Where T Print to file Comment E manual duplex Page range e a al ey Current 3 w Pages s Typepat ranges ranges 3 asi k section For example type 1 3 5 12 or pis1 pls2 p1s3 p8s3 Print what Document E Zoom Print All pages in range z Pages per sheet 1 p ge i Scale to paper size No Scaling i a Advanced Printing Shortcuts Paper Qualty Effects Frishing Job Storage Color Services Document Options E Print on both sides Fip pages up Booklet layout ea 7 Pages per she
49. feature ENWW The product includes an image preview feature so you can preview and make adjustments to scanned images before completing the job Image preview is available for the following scan send features E mail Save to Network Folder Save to USB Save to SharePoint Fax Place the document face down on the scanner glass or place it face up in the document feeder and adjust the paper guides to fit the size of the document Select one of the supported scan destinations Touch the Preview button in the upper right corner of the screen The product scans the pages Use the image preview feature 169 4 The image preview screen opens It includes the following features ey ee 3 D C Page navigation control Touch the arrow buttons to scroll forward or backward through the document one page at a time To display a specific page touch the text box and enter the page number NOTE You can also use a finger swiping motion to scroll through the pages Swipe over the page images on this screen View button Touch the view button to toggle between the default single page view and a multi page view Zoom button Touch the zoom button to enlarge the image displayed in the document preview area To move the image in the document preview area touch an area on the image and drag your finger on the screen To return the image to the original size touch the zoom button again
50. features Information tab Table 9 1 HP Embedded Web Server Information tab Menu Description Device Status Shows the product status and shows the estimated life remaining of HP supplies The page also shows the type and size of paper set for each tray To change the default settings click the Change Settings link Job Log Shows a summary of all jobs the product has processed Configuration Page Shows the information found on the configuration page Supplies Status Page Shows the status of the supplies for the product Event Log Page Shows a list of all product events and errors Use the HP Instant Support link in the Other Links area on all HP Embedded Web Server pages fo connect to a set of dynamic Web pages that help you solve problems These pages also show additional services available for the product Usage Page Shows a summary of the number of pages the product has printed grouped by size type and paper print path Device Information Shows the product network name address and model information To customize these entries click the Device Information menu on the General tab Control Panel Snapshot Shows an image of the current screen on the control panel display Print Upload a print ready file from your computer to print The product uses the default print settings to print the file Printable Reports and Pages Lists the internal reports and pages for the product Select one or more items to print or vie
51. installed the product using the HP standard TCP IP port select the box labeled Always print to this printer even if its IP address changes 3 If you installed the product using a Microsoft standard TCP IP port use the hostname instead of the IP address 4 If the IP address is correct delete the product and then add it again 308 Chapter 10 Solve problems ENWW The computer is unable to communicate with the product 1 Test network communication by pinging the product a Open a command line prompt on your computer For Windows click Start click Run and then type cmd b Type ping followed by a space and then the IP address for your product c Ifthe window displays round rip times the network is working 2 If the ping command failed verify that the network hubs are on and then verify that the network settings the product and the computer are all configured for the same network The product is using incorrect link and duplex settings for the network Hewlett Packard recommends leaving this setting in automatic mode the default setting If you change these settings you must also change them for your network New software programs might be causing compatibility problems Verify that any new software programs are correctly installed and that they use the correct print driver The computer or workstation might be set up incorrectly 1 Check the network drivers print drivers and the network redirection 2 Verify that
52. leading into the Bottom edge leading into the product product Landscape 1 sided printing Face up Face up Top edge toward the front of the Top edge toward the front of the product product 2 sided printing Face up Face up Top edge toward the front of the Top edge toward the front of the product product Prepunched Portrait or landscape 1 or 2 sided printing Holes toward the back of the Not applicable product 34 Chapter 3 Input trays and output bins ENWW Table 3 3 Tray 1 paper orientation continued Paper type Image orientation Envelopes Long edge of the envelope feeding into the product Short edge of the envelope feeding into the product Duplex mode 1 sided printing 1 sided printing How to load paper How to load paper Alternative Letterhead Alternative Letterhead Mode Disabled Mode Enabled Face down Not applicable Top edge leading into the product A Face down Not applicable Top edge toward the back of the product A Load Tray 1 1 Open Tray 1 ENWW Tray 1 35 2 Slide out the tray extension 3 Fold out the tray extension to support the paper and open the side guides 4 Load paper in the tray face down and the short top edge going into the product first 36 Chapter 3 Input trays and output bins ENWW 5 Make sure the stack fits under the tabs on the guides and does not exceed the tray full indicators 6 Adjust the side guides so that th
53. mail Address Fax Number Q Network Folder Path Last Name Sd oO I 2 o Md m Na D Required E mail Address O 3 mC Network Folder Path Last Name suouun LO A fj Ree a d aT P ta o Send a document to email by using the address book 1 Place the document face down on the scanner gom or place it face up in the document eeder and adjust the paper guides to fit the size of the document 186 Chapter 7 Scan send ENWW 2 From the Home screen on the product control panel touch the E mail button NOTE If prompted enter your user name and password 3 Touch the Address Book button that is next to the To field to open the Address Book screen 4 From the drop down list select the address book view that you want to use ENWW Start Copy o Signin Ready Copies fi Access preset job options for Make copies from an original commonly used jobs document Send a document to one or more fax numbers Send a document as an attachment to an e mail Save to USB Save to Network Folder Save the scanned job to a USB storage device Save to Device Memory Retrieve from Device Memory AO sosemi O Ready Previ a From admin company com To Send a document to a folder on the network
54. of paper 008 258 Prevent paper OMS cc eeeeeeeeeeeeeeeeecceeeeeceecccececeecaeeeaaaeaaaecaaeeaseeeeeseeeeserseeeeeeeeeteess 258 Clear jams aian ep eee ee E 260 Auto navigation for clearing jams i sscuaviervavesievdussdaavianeel ecliedevneseilelcnibel weubpeevantinneiuevie 260 Jam loca SINS eeen E EN E E R RSE 260 Clear jams in the document feeder onnnnnonnnnnsenneeesneseooeessseeessseeeesretrsrterssererssseeree 262 Clear jams in the output bin area isis vaisinctescsavensiessnewntiuunlishepcbeioulmheneineladntsanchauvelents 266 Clear jamsin Tray resserrer ionene a AE EEEE ERE EEIE 267 Cleat vents ait Tray Zicca a e 269 Clear jams in the right door s cysiessnintea vedo mncisidededethelluvcntunnclaniotenehenvene nebelnsdndenawiisents 270 Clear jams in optional Tray 3 yaauigecateicscvizcreuerstecererncelsataeatadarncmaacnnenarennnny 274 Clear jams in the lower right door Tray 3 c tssessravecesaveds neat eerrieriaranverarmneiawoens 275 Change Jam SCSI icteric stevie tinny capes haow en baw ube init i n EN E ce EEEE ii EEE 276 Improve stat IMI sacea ahaa cavasiacrancaiavisnsadezesaannteneeotivuetuamteientenderacantnevaaderaimccanaeesceine E Eie 277 Print from a different software program ccceevcsderacdiesavs canedeqnemavsenedieneitedesutionnneeonenine 277 ENWW ENWW Set the paper type setting for the print job eeseesseeeseceeeeeeeceeeecesaeeceeeeesnaeeeeeas 277 Check the paper type se
55. paper plain paper heavy paper glossy paper tough paper and NOTE This is the default setting for all transparencies The product assumes the rest of the pages are of the same type trays Transparency Only The product distinguishes between transparencies and non transparencies This setting provides the fastest printing but for some paper types it might reduce print quality 38 Chapter 3 Input trays and output bins ENWW Tray 2 Tray capacity and paper orientation To prevent jams do not overfill trays Be sure the top of the stack is below the tray full indicator For short narrow and heavy glossy paper load paper to less than half of the tray full indicators Table 3 4 Tray 2 capacity Paper type Specifications Quantity per typ Paper Range Equivalent to 250 sheets of 75 g m 20 Ib 60 g m 16 lb to 220 g m 58 b Maximum stack height 25 mm 98 in For A5 A and 4x6 paper sizes and for paper printed in a landscape orientation the maximum stack height is 15 mm 59 in Transparencies Minimum 0 102 mm 0 004 in thick Maximum stack height 25 mm 98 in Glossy paper Range 100 sheets 105 g m 28 Ib to 220 g m 58 b Table 3 5 Tray 2 paper orientation Paper type Image Duplex mode How to load paper How to load paper orientation Alternative Letterhead Alternative Letterhead Mode Disabled Mode Enabled Preprinted or Portrait 1 sided printing Face up Face up letterhead Top ed
56. resend the fax file to disk could be corrupt if the error persists contact product disk or no space on disk support Memory Error 0 Out of memory on product If the error persists delete items from the product memory such as stored jobs or saved faxes Print Fail 0 The received image file cannot Ask the sender to resend the fax be decoded enable Error Correction Mode if it is not already enabled Power Failure 0 A power failure occurred during Ask the sender to resend the fax the fax reception No Fax Detected 17 36 A voice call was made to the None fax 320 Chapter 10 Solve problems ENWW Service settings These items in the control panel menus are intended to be used when an HP service representative is assisting you Settings in the Troubleshooting menu 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Troubleshooting e Fax Fax T 30 Trace This is a printed report of all the communications between the sending and receiving fax machines for the last Fax transmission or reception The report contains detailed error codes and other information that might be useful in troubleshooting a particular problem related to sending or receiving a fax Print this report before contacting HP customer support Fax V 34 This setting controls the modem s method of transmission The Normal setting allows the modem to select any of the suppor
57. rollers cleaning 289 295 300 S save to device memory enabling 152 Save to Network Folder 173 save to network folder enabling 152 Save to product memory 177 Save to USB 178 save to USB enabling 152 scale documents Mac 101 Windows 95 scan job settings 154 scan settings HP Embedded Web Server 239 scanner calibrate 287 scanner glass cleaning 285 291 297 scanning add pages toa document 169 adjusting image settings 165 document size 160 file size 158 image preview 169 Job Build 163 207 multiple originals 163 notification 160 optimize for text or pictures 157 294 original sides 158 output quality 158 rearrange pages 169 resolution 159 rotate pages 169 scan pictures 190 suppress blank pages 163 scanning to email address books 184 186 Index 333 job settings 154 recipient lists 186 sending documents 181 scanning to folder 173 scanning to product memory 177 scanning to SharePoint 189 scanning to USB 178 secuity settings HP Embedded Web Server 241 security encrypted hard disk 249 Send to email enabling 152 sending a fax delete multiple recipients 221 to multiple recipients 217 using fax address book numbers 228 sending to email address books 184 186 job settings 154 recipient lists 186 sending documents 181 service settings 321 settings billing codes 200 driver presets Mac 99 drivers 76 drivers Mac 77 required 194 restore factory 255 SharePoint scanning to 189
58. select the Print option 2 Select the product and then click the Properties or Preferences button 3 Click the Finishing tab 4 Select the number of pages per sheet from the Pages per sheet drop down list ENWW Print Le x Printer aoe Find Printer haa T Print to file Comment E manual duplex Page range e al Ed Current E Pages ae Type pi ranges From the ind section For example type 1 3 5 12 or pis1 pls2 p1s3 p8s3 Print what Document E Zoom Print All pages in range z Pages per sheet 1 p ge i Scale to paper size No Scaling i Advanced Pinting Shotouts Paper Gualty Efects Frishing Job Storage Color_ Services Print page borders Page order nn Orientation Potrat Landscape Rotate by 180 degrees ca Ay Orientation Portrait Landscape Rotate by 180 degrees ra Sa Gee Gi Print tasks Windows 85 86 5 Select the correct Print page borders Page order and Orientation options Click the OK button to close the Document Properties dialog box 6 In the Print dialog box click the OK button to print the job Chapter 5 Print Advanced Printing Shortcuts Paper Qualty Effects Finishing Job Storage Color _ Ser
59. so that unauthorized users cannot change the product settings 1 Open the HP Embedded Web Server by entering the product IP address into the address line of a Web browser 2 Click the Security tab 3 Open the General Security menu 4 Inthe Username field enter the name to associate with the password 248 Chapter9 Manage the product ENWW 5 Enter the password in the New Password field and then enter it again in the Verify password field fe NOTE If you are changing an existing password you must first enter the existing password in the Old Password field 6 Click the Apply button Make note of the password and store it in a safe place Encryption support HP High Performance Secure Hard Disks The hard disk provides hardware based encryption so you can securely store sensitive data without impacting product performance This hard disk uses the latest Advanced Encryption Standard AES and has versatile time saving features and robust functionality Use the Security menu in the HP Embedded Web Server to configure the disk For more information about the encrypted hard disk see the HP High Performance Secure Hard Disk Setup Guide 1 Go to www hp com support 2 Enter Secure Hard Disk into the search field and press Enter 3 Click the HP High Performance Secure Hard Disk Drive link 4 Click the Manuals link Lock the formatter cage The formatter cage on the back of the product has a slot that you can use to
60. the Administration button 2 Open the following menus e Reports e Other Pages 3 Select either the RGB Samples or the CMYK Samples option and touch the OK button Color printing 109 PANTONE color matching PANTONE has multiple color matching systems PANTONE MATCHING SYSTEM is very popular and uses solid inks to generate a wide range of color hues and tints fey NOTE PANTONE Colors generated might not match PANTONE identitied standards Consult current PANTONE Publications for accurate color 110 Chapter 5 Print ENWW Store print jobs on the product Create a stored job Windows 1 From the software program select the Print option 2 Select the product and then click the Properties or Preferences button 3 Click the Job Storage tab ENWW You can store jobs on the product so you can print them at any time ea x Find Printer Print to File Manual duplex section For example type 1 3 5 12 or pis1 pls2 p1s3 p8s3 Print what Document xj Zoom Print All pages in range z Pages per sheet 1 page Scale to paper size No Scaling k Co Eca r ea Advanced Printing Shortcuts Paper Qualty Effects Frnishiny Job Storage olor Services Job Storage Mode OF Proof and Hold Personal Job Quick Copy Stored Job None Your job will be printed but not stored on the pr
61. the HP Embedded Web Server information Date and Time Energy Settings Set the date and time or synchronize with a network time server Set or edit a wake time sleep time and sleep delay for the product You can set a different schedule for each day of the week and for holidays You can also set which interactions with the product cause it to wake from sleep mode Backup and Restore Restore Factory Settings Solution Installer Create a backup file that contains product and user data If necessary you can use this file to restore data to the product Restore product settings to the factory defaults Install third party software programs that can enhance the product functionality Firmware Upgrade Download and install product firmware upgrade files Quota and Statistics Services Provides connection information about third party job statistics services Copy Print tab 238 Table 9 3 HP Embedded Web Server Copy Print tab Menu Description Retrieve from USB Setup Enable or disable the Retrieve from USB menu on the control panel Manage Stored Jobs Enable or disable the ability to store jobs in the product memory and configure job storage options Adjust Paper Types If print quality problems occur when using a specific paper type you can override factory default mode settings Restrict Color Permit or restrict color printing and copying You can specify permissio
62. the Home screen on the product control p Start C 2 panel touch the E mail button nat elojas Oa com Access preset job options for Make copies from an original 5 commonly used jobs document Fax Send a document to one or more B fax numbers a Save to USB Save to Network Folder Save the scanned job to a USB storage device A i Save to Device Memory NOTE If prompted enter your user name and password Send a document as an attachment to an e mail Send a document to a folder on the network f Retrieve from Device Memory 184 Chapter 7 Scan send ENWW 2 Touch the Address Book button that is next to the To field to open the Address Book A screen Ready Preview Cx From admin company com To m o CC Subject File Name Untitled Aug 30 2011 10 44 03 AM More Options S Touch Al baton tat sinh ove ot E corner of the screen Aiconscts CO C AJ CEO business com admin company com i J Sell Details D Cancel ENWW Use the address book to send email 185 4 Inthe Name field enter the name of the contact NOTE Use the physical keyboard or the virtual keyboard to enter characters 5 From the menu list select the E mail Address option and then enter the contact s email address loss the OK button to add the contact to the ist Add Required Name E
63. the automatic cleaning feature create and print the cleaning page and select an option to calibrate the product immediately Firmware Upgrade Download and install product firmware upgrade files Restore Factory Settings Restore product settings to factory defaults Security tab Table 9 7 HP Embedded Web Server Security tab Menu Description General Security Configure an administrator password so you can restrict access to certain features on the product Set PJL password for processing PJL commands Set file system access and firmware upgrade security Enable or disable the Host USB port on the control panel or the USB connectivity port on the formatter for printing directly from a computer View the status of all security settings Access Control Configure access to product functions for specific individuals or groups Also select the method by which individuals sign in to the product Protect Stored Data Configure and manage the internal hard drive for the product This product includes an encrypted hard drive for maximum security Configure settings for jobs that are stored on the product hard drive Certificate Management Install and manage security certificates for access to the product and the network Self Test Verify that the security functions are running according to expected system parameters HP Web Services tab Use the HP Web Services tab to configure and enable HP Web Services for this prod
64. the computer screen allowing you to cancel the print job e Mac print queue Open the print queue by double clicking the product icon in the dock Highlight the print job and then click Delete Select the paper size Mac OS X 1 2 3 4 5 Click the File menu and then click the Print option In the Printer menu select the product In the Copies amp Pages menu click the Page Setup button Select a size from the Paper Size drop down list and then click the OK button Click the Print button Select a custom paper size Mac OS X 1 eS Ss Se Click the File menu and then click the Print option In the Printer menu select the product In the Copies amp Pages menu click the Page Setup button From the Paper Size drop down list select the Manage Custom Sizes option Specify the dimensions for the page size and then click the OK button Click the OK button to close the Page Setup dialog Click the Print button 104 Chapter 5 Print ENWW Print watermarks Mac OS X ENWW 1 2 Click the File menu and then click the Print option In the Printer menu select the product By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then click the Watermarks menu From the Mode menu select the Watermark option From the Pages drop down list select whether to print the watermark on all pages or on the first page only From the Text drop down list se
65. the locations of dirt or smudges ENWW Improve copy quality 285 3 Use a soft cloth or sponge that has been 286 moistened with nonabrasive glass cleaner to clean the following areas 1 White foam backing under the scanner lid 2 Main scanner glass 3 Documentfeeder glass the small strip of glass on the left side of the scanner Dry the glass and white foam backing by using a chamois or a cellulose sponge to prevent spotting CAUTION Do not use abrasives acetone benzene ammonia ethyl alcohol or carbon tetrachloride on any part of the product these can damage the product Do not place liquids directly on the glass or platen They might seep and damage the product NOTE Ifyou are having trouble with streaks on copies when you are using the document feeder be sure to clean the small strip of glass on the left side of the scanner NOTE See this English language video for a demonstration of how to identify and clean debris that causes streaks on copies www youtube com watch v CGn7FIJvHB8sE Connect the power cable to an outlet and then press the power button to turn on the product Chapter 10 Solve problems ENWW Calibrate the scanner If the copied image is not positioned correctly on the page calibrate the scanner 2 NOTE When using the document feeder make sure to adjust the guides in the input tray so they are against the original document 1 From the Home screen on the prod
66. the operating system is configured correctly The product is disabled or other network settings are incorrect 1 Review the configuration page to check the status of the network protocol Enable it if necessary 2 Reconfigure the network settings if necessary ENWW Solve wired network problems 309 Solve fax problems Checklist for solving fax problems Use the following checklist to help identify the cause of any fax related problems you encounter e Are you using the fax cable supplied with the fax accessory This fax accessory has been tested with the supplied fax cable to meet RJ11 and functional specifications Do not substitute another fax cable the analog fax accessory requires an analog fax cable It also requires an analog phone connection e Is the fax phone line connector seated in the outlet on the fax accessory Make sure that the phone jack is correctly seated in the outlet Insert the connector into the outlet until it clicks e Is the phone wall jack working properly Verify that a dial tone exists by attaching a phone to the wall jack Can you hear a dial tone and can you make or receive a phone call What type of phone line are you using e Dedicated line A standard analog fax phone line assigned to receive or send faxes oy NOTE The phone line should be for product fax use only and not shared with other types of telephone devices Examples include alarm systems that use the phone line for notifications to a
67. the printer code which is the segment of the product email address that is before the symbol NOTE This code is valid for only 24 hours from the time you enable HP Web Services If it expires follow the instructions to enable HP Web Services again and obtain a new code d To prevent your product from printing unexpected documents click ePrint Settings and then click the Allowed Senders tab Click Allowed Senders Only and add the email addresses from which you want to allow ePrint jobs e To set up default settings for all ePrint jobs sent to this product click ePrint Settings click Print Options and select the settings that you want to use 3 To print a document attach it to an email message sent to the product s email address 116 Chapter 5 Print ENWW Use the HP ePrint software The HP ePrint software makes it easy to print from a desktop or laptop computer to any HP ePrint capable product After installing the software open the Print option from within your application and then select HP ePrint from the installed printers list This software makes it easy to find HP ePrint enabled products that are registered to your ePrintCenter account The target HP product can be at your desk or in a remote location such as a branch office or across the globe you can do remote printing by using the Internet The target product can be anywhere in the world if it is Web connected and registered in ePrintCenter you can send a p
68. the problem follow the instructions on the print quality troubleshooting Web site at www hp com go printquality ljcolorflowMFPM575 Visually inspect the toner cartridge 1 2 3 Remove the toner cartridge from the product Check the memory chip for damage Examine the surface of the green imaging drum on the toner cartridge A CAUTION Do not touch the imaging drum Fingerprints on the imaging drum can cause print quality problems If you see any scratches fingerprints or other damage on the imaging drum replace the toner cartridge If the imaging drum does not appear to be damaged rock the toner cartridge gently several times and reinstall it Print a few pages to see if the problem has resolved Check paper and the printing environment Use paper that meets HP specifications 280 Use different paper if you are having any of the following problems The printing is too light or seems faded in areas Specks of toner are on the printed pages Toner is smearing on the printed pages Printed characters seem misformed Printed pages are curled Chapter 10 Solve problems ENWW Always use a paper type and weight that this product supports In addition follow these guidelines when selecting paper e Use paper that is of good quality and free of cuts nicks tears spots loose particles dust wrinkles voids staples and curled or bent edges e Use paper that has not been previously printed on e Use pa
69. the product control panel touch the Retrieve from Device Memory button Open the list of stored jobs or stored faxes Select a job to delete and then touch the Delete button Print quality of a photo is poor or prints as a gray box You are using the wrong page content setting or the wrong resolution setting Try setting the Optimize Text Picture option to Photograph setting You touched the Stop button on the product control panel to cancel a fax transmission but the fax was still sent If the job is too far along in the sending process you cannot cancel the job This is normal operation Not able to locate the Fax settings in HP Web Jetadmin The header is appended to the top of the page when the overlay option is enabled A mix of names and numbers is in the recipients box A one page fax prints as two pages A document stops in the document feeder in the middle of faxing The volume for sounds coming from the fax accessory is too high or too low Fax settings in HP Web Jetadmin are located under the device s status page drop down menu For all forwarded faxes the product appends the overlay header to the top of a page Names and numbers can both display depending on where they are from The fax address book lists names and all other databases list numbers The fax header is being appended to the top of the fax pushing text fo a second page A jam is in the document feeder
70. the scanned job to a USB storage device Save to Device Memory Retrieve from Device Memory i meege Ready Copies E an 1 Ls 1 Color Legal Legal 1 to 1 sided Collate Uncollated More Options Paper Selection Auto 142 Chapter 6 Copy ENWW 3 Adjust the sliders to set the Darkness level the Boy r Cc Contrast level the Sharpness level and the GO O cov Background Cleanup level Touch the OK Ready copiosi button Contrast Sharpness Less 4 Touch the Start button Ready Copies 100 1 Li 1 Auto detect Legal Legal r Sides Color Black amm Collate Reduce Enlarge C r Paper Selection ii Image Adjustment W ENWW Adjust the copy lightness darkness 143 Set the paper size and type for copying on special paper ase aera yet a N sist cov O08 Osan e Quick Sets Access preset job options for commonly used jobs Send a document as an attachment to an e mail Save to Network Folder Send a document to a folder on the network Send a document to one or more fax numbers Save to USB Save the scanned job to a USB storage device Save to Device Memory Retrieve from Device Memory 2 Touch the Paper Selection button Ready Copies 100
71. theme from the Color Themes drop down list e Default SRGB This theme sets the product to print RGB data in raw device mode When using this theme manage color in the software program or in the operating system for correct rendering e Vivid SRGB The product increases the color saturation in the midtones Use this theme when printing business graphics e Photo sRGB The product interprets RGB color as if it were printed as a photograph using a digital mini lab The product renders deeper more saturated colors differently than with the Default sRBG theme Use this theme when printing photos e Photo Adobe RGB 1998 Use this theme with printing digital photos that use the AdobeRGB color space rather than sRGB Turn off color management in the software program when using this theme e None No color theme is used e Custom Profile Select this option to use a custom input profile to accurately control color output for example to emulate a specific HP Color LaserJet product Download custom profiles from www hp com Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button to print the job Change the color options Mac OS X ENWW 1 2 3 Click the File menu and then click the Print option In the Printer menu select the product By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then click the Color Option
72. you monitor and maintain the product For in depth information about HP s secure imaging and printing solutions visit www hp com go secureprinting The site provides links to white papers and FAQ documents about security features IP Security IP Security IPsec is a set of protocols that control IP based network traffic to and from the product IPsec provides host to host authentication data integrity and encryption of network communications For products that are connected to the network and have an HP Jetdirect print server you can configure IPsec by using the Networking tab in the HP Embedded Web Server Sign in to the product Some features on the product control panel can be secured so that unauthorized people cannot use them When a feature is secured the product prompts you to sign in before you can use it You can also sign in without waiting for a prompt by touching the Sign In button on the Home screen Typically you use the same user name and password that you use to sign in to your computer on the network Consult the network administrator for this product if you have questions about which credentials to use After you have signed in to the product a Sign Out button displays on the control panel To maintain security for the product touch the Sign Out button when you have finished using the product Assign a system password Assign an administrator password for access to the product and the HP Embedded Web Server
73. 00 sheet tray The standard output bin holds 250 sheets and it delivers the pages face down Automatic duplex printing The convenience stapler staples up to 20 pages Connectivity Hi Speed USB 2 0 10 100 1000 Ethernet LAN connection with IPv4 and IPv6 Easy access USB port for printing and scanning without a computer and for upgrading firmware Storage 320 GB encrypted hard disk Control panel Touchscreen control panel with 203 mm 8 in color VGA display Pull out keyboard for easy information entry Print Prints 31 pages per minute ppm on Letter size paper and 30 ppm on A4 size paper Easy access USB printing no computer required Fax HP LaserJet Analog Fax Accessory 500 Copy and Scan Copies 31 ppm for Letter size paper and 30 ppm for A4 size paper for single sided originals Scans single sided originals at 42 images per minute ipm for monochrome scanning and 32 ipm for color scanning Scans double sided originals at 42 images per minute ipm for monochrome scanning and 31 ipm for color scanning Resolution Up to 600 x 600 dots per inch dpi 100 page dual head document feeder with automatic duplex copying and scanning Includes multi feed detection Easy access USB scanning no computer required Color or monochrome scanning Digital Send e Email e Save to Network Folder e Save to Device Memory e Save to USB e Save to SharePoint 2 Chapter 1 Product i
74. 1 in Legal s i ae 216 x 356 mm 8 5 x 14 in A4 w v v v 210 x 297 mm 8 3 x 11 7 in RA4 w v w 215 x 305 mm 8 5 x 12 0 in A5 v we we VA 148 x 210 mm 5 8 x 8 3 in B5 JIS w w w w 182 x 257 mm 7 2 x 10 1 in B6 JIS w 128 x 182 mm 5 0 x 7 2 in Executive w wm w wm 184 x 267 mm 7 25 x 10 5 in Statement wm 140 x 216 mm 5 5 x 8 5 in Oficio 8 5 x 13 w y w 216 x 330 mm 8 5 x 13 in Oficio 216 x 340 ww ww ww 216 x 340 mm 8 5 x 13 4 in 4x6 v 102 x 152 mm 4 x 6 in 10x 15 cm w 102 x 152 mm 4 x 6 in Chapter 3 Input trays and output bins Table 3 1 Supported paper sizes continued Size and dimensions Tray 1 Tray 2 Tray 3 Automatic optional duplex printing 3x5 wm 76 x 127 mm 3 x 5 in 5x7 we 127 x 178 mm 5 x 7 in 5x8 w 127 x 203 mm 5 x 8 in A6 w 105 x 148 mm 4 1 x 5 8 in Postcard JIS Va 100 x 148 mm 3 9 x 5 8 in D Postcard JIS wo 200 x 148 mm 7 9 x 5 8 in 16K w w w w 184 x 260 mm 7 2 x 10 25 in 16K wm w w w 195 x 270 mm 7 7 x 10 6 in 16K ww v v v 197 x 273 mm 7 75 x 10 75 in Envelope 10 v 105 x 241 mm 4 1 x 9 5 in Envelope 9 w 98 x 225 mm 3 9 x 8 9 in Envelope B5 w 176 x 250 mm 6 9 x 9 8 in Envelope C5 w 162 x 229 mm 6 4 x 9 in Envelope C6 w 114 x 162 mm 4 5 x 6 4 in Envelope DL w 110 x 220 mm 4 3 x 8 7 in ENWW Supported paper sizes 27 Table 3 1 Supported paper sizes
75. 170 Chapter 7 Scan send ENWW 5 Touch the view button to open the multi page view In the multi page view several options are available for manipulating the pages in the document Touch one of the pages in the document preview area to enable the options aloo Options ES Lo Os se Append pages button Use this button to add more pages to the document Touch the append pages button and then place additional pages in the document feeder or on the scanner glass Touch the Scan button 2 Move pages button Touch the page or pages that you want to move To select a range of pages touch the first and last pages in the range Touch the move pages button Page insert buttons appear on the screen that indicate where you can move the pages Touch one of the page insert buttons to move the pages 3 Rotate pages button Touch the page or pages that you want to rotate To select a range of pages touch the first and last pages in the range Touch the rotate pages button The pages rotate clockwise 90 degrees each time you touch the button 4 Delete pages button Touch the page or pages that you want to delete To select a range of pages touch the first and last pages in the range Touch the delete pages button and then in the dialog box that displays touch the Delete button to delete the pages 6 Touch the Start button to save the file ENWW Use the image preview feature 171 Scan and send docum
76. 7 e f errors and retries persist set the fax speed to Slow V 29 because some VolP systems cannot handle the higher signal rates associated with fax e In rare cases if errors persist turn off ECM on the product The image quality might decrease Ensure that the image quality is acceptable with ECM off before using this setting e Ifthe preceding setting changes have not improved the VolP fax reliability contact your VolP provider for help 314 Chapter 10 Solve problems ENWW Problems with receiving faxes Problem Incoming fax calls are not being answered by the fax accessory no fax detected Faxes are being received very slowly Cause The rings to answer setting might not be set correctly The fax cable might not be connected correctly or the fax cable is not working The phone line might not be working If you are using a PBX system the ring signals might not be configured correctly A voice messaging service might be interfering with incoming faxes You might be receiving a complex fax such as one with many graphics The sending fax machine might have a slow modem speed The resolution at which the fax was sent or is being received is very high A higher resolution typically results in better quality but also requires a longer transmission time Solution Check the rings fo answer setting Check the installation Make sure you are using the fax cable that came with the product
77. Ap LASERJET ENTERPRISE COLOR FLOW MFP User Guide M575c HP LaserJet Enterprise color flow MFP M575 User Guide Copyright and License 2012 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Part number CD646 90908 Edition 2 11 2012 Trademark Credits Adobe Adobe Photoshop Acrobat and PostScript are trademarks of Adobe Systems Incorporated Apple and the Apple logo are trademarks of Apple Computer Inc registered in the U S and other countries iPod is a trademark of Apple Computer Inc iPod is for legal or rightholder authorized copying only Don t steal music Microsoft Windows Windows XP and Windows Vista are U S registered trademarks of Microsoft Corporation PANTONE is the property of Pantone Inc UNIX is a registered trademark of The Open Group Table of contents 1 Prod ct MM OGUCNON scisec cs siocesasicnon secs nccncnnaceaneasadeceaneacniadeasenaeaacense
78. Black button E NOTE If the button is not on the first page of options touch the More Options button again 5 Select the appropriate color setting from the list of options Use image processing features for scanning 159 6 Touch the OK button to save the changes 7 Touch the Start button to begin scanning Specify the size for original documents You can specify the page size of the original document The product creates the scanned image to match the same page size 1 From the Home screen on the product control panel scroll to and touch the button for the scan send feature that you want to use 2 Complete the fields on the first screen as appropriate for the scan send feature you are using 3 Touch the More Options button at the bottom of the screen 4 Touch the Original Size button oy NOTE If the button is not on the first page of options touch the More Options button again 5 Select one of the predefined page sizes or select the Automatically detect option to instruct the product to use internal sensors to try to determine the page size 6 Touch the OK button to save the changes 7 Touch the Start button to begin scanning Select notification options for scanning You can instruct the product to notify you of the status of scan jobs The product can print the notification or it can send the notification in an email to an address that you specify 1 From the Home screen on the product co
79. D print driver Using generic print drivers can cause delays clearing jobs from the print queue 5 From the list of printers on your computer right click the name of this product click Properties and open the Ports tab e If you are using a network cable to connect to the network make sure the printer name listed on the Ports tab matches the product name on the product configuration page o If you are using a USB cable and are connecting to a wireless network make sure the box is checked next to Virtual printer port for USB 6 If you are using a personal firewall system on the computer it might be blocking communication with the product Try temporarily disabling the firewall to see if it is the source of the problem 7 If your computer or the product is connected to a wireless network low signal quality or interference might be delaying print jobs ENWW The product does not print or it prints slowly 303 The product prints slowly If the product prints but it seems slow try the following solutions 1 Make sure the computer meets the minimum specifications for this product For a list of specifications go to this Web site www hp com support licolorflowMFPM575 2 When you configure the product to print on some paper types such as heavy paper the product prints more slowly so it can correctly fuse the toner to the paper If the paper type setting is not correct for the type of paper you are using change the setting to th
80. Developed to align with Windows Graphic Device Interface GDI for best speed in Windows environments Might not be fully compatible with third party and custom software programs that are based on PCL 5 HP Universal Print Driver UPD The HP Universal Print Driver UPD for Windows is a single print driver that gives you instant access to virtually any HP LaserJet product from any location without downloading separate drivers It is built on 74 Chapter 5 Print ENWW proven HP print driver technology and has been tested thoroughly and used with many software programs It is a powerful solution that performs consistently over time The HP UPD communicates directly with each HP product gathers configuration information and then customizes the user interface to show the product s unique available features It automatically enables features that are available for the product such as two sided printing and stapling so you do not need to enable them manually For more information go to www hp com go upd UPD installation modes ENWW Traditional mode e To use this mode download UPD from the Internet Go to www hp com go upd e Use this mode if you are installing the driver for a single computer e _ lt operates with a specific product Ifyou use this mode you must install UPD separately for each computer and for each product Dynamic mode To use this mode download UPD from the Internet Go to www hp com g
81. Fax Archiving drop down list Select an option from the Type of Fax Job to Archive drop down list Select an option from the Archive Destination drop down list E NOTE If you want to archive to email you will need to configure the SMTP server information 7 Click the Apply button at the bottom of the page Enable fax forwarding 1 ee e O N Open a Web browser and then enter the product IP address in the address line When the HP Embedded Web Server opens click the Fax tab Click the Fax Archive and Forwarding link In the Fax Forwarding area click the Enable Fax Forwarding box Select an option from the Type of Fax Job to Forward drop down list Enter the fax number in the Fax Forwarding Number field Click the Apply button at the bottom of the page 216 Chapter 8 Fax ENWW Create a speed dial list 1 From the Home screen on the product control stc O O 10 j Stat c panel touch the Fax button O Start copy O0B signin Ready Copies a Access preset job options for Make copies from an original commonly used jobs document Send a document as an attachment to an e mail Save to USB Save to Network Folder Save the scanned job to a USB Send a document to a folder on storage device the network Save to Device Memory Retrieve from Device Memory send Fax Ready Preview end a document to one or more fax numbers 2 Touch the Speed Dials button to display the S
82. HP toner cartridge and the control panel message says the cartridge is non HP HP will help determine if the cartridge is genuine and take steps to resolve the problem Your toner cartridge might not be a genuine HP toner cartridge if you notice the following e The supplies status page indicates that a non HP supply is installed e You are experiencing a high number of problems with the cartridge e The cartridge does not look like it usually does for example the packaging differs from HP packaging 54 Chapter 4 Parts supplies and accessories ENWW Print when a toner cartridge is at estimated end of life lt Color gt lt Supply gt Low This message displays when a supply is nearing the estimated end of its useful life lt Color gt is the color of the supply and lt Supply gt is the type of supply lt Color gt lt Supply gt Very Low This message displays when a supply is at its estimated end of useful life Print quality problems can occur when using a supply that is at its estimated end of life ENWW Print when a toner cartridge is at estimated end of life 55 Enable or disable the Very Low Settings options from the control panel You can enable or disable the default settings at any time and you do not have to re enable them when you install a new cartridge 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Manage Supplies e Supply
83. M575_software HP PCL 6 driver HP UPD PS driver Provided as the default driver on the in box CD This driver is automatically installed unless you select a different one Recommended for all Windows environments Provides the overall best speed print quality and productfeature support for most users Developed to align with the Windows Graphic Device Interface GDI for the best speed in Windows environments Might not be fully compatible with third party and custom software programs that are based on PCL 5 Recommended for printing with Adobe software programs or with other highly graphics intensive software programs Provides support for printing from postscript emulation needs or for postscript flash font support HP UPD PCL5 HP UPD PCL 6 Recommended for general office printing in Windows environments Compatible with previous PCL versions and older HP LaserJet products The best choice for printing from third party or custom software programs The best choice when operating with mixed environments which require the product to be set to PCL 5 UNIX Linux mainframe Designed for use in corporate Windows environments to provide a single driver for use with multiple product models Preferred when printing to multiple product models from a mobile Windows computer Recommended for printing in all Windows environments Provides the overall best speed print quality and printer feature support for most users
84. More Options button at the bottom of the screen 4 Touch the Optimize Text Picture button E NOTE If the button is not on the first page of options touch the More Options button again 5 Select one of the predefined options or touch the Manually adjust button and then adjust the slider in the Optimize For area 6 Touch the OK button to save the changes 7 Touch the Start button to begin scanning Use image processing features for scanning 157 Select the output quality or file size for scanned images You can specify the output quality of scanned images which affects the file size of the resulting file 1 From the Home screen on the product control panel scroll to and touch the button for the scan send feature that you want to use 2 Complete the fields on the first screen as appropriate for the scan send feature you are using 3 Touch the More Options button at the bottom of the screen 4 Touch the Output Quality button fey NOTE If the button is not on the first page of options touch the More Options button again 5 Select one of the Output Quality options The higher the quality the larger the file size 6 Touch the OK button to save the changes 7 Touch the Start button to begin scanning Specify the number of sides for original documents You can specify whether the original document is printed on one side or both sides When you scan from the document feeder the product can automatically sca
85. P Embedded Web Server 236 Web services status page description 14 Web sites fraud reports 54 HP Web Jetadmin downloading 245 universal print driver 74 Windows driver settings 76 universal print driver 74 Windows print drivers supported 74 wireless printing AirPrint 118 wizard fax setup 194 Index 335 336 Index ENWW 2012 Hewlett Packard Development Company L P www hp com CD646 90908
86. Server 230 network settings changing 234 settings viewing 234 Network Folder scan to 173 network settings HP Embedded Web Server 241 networks default gateway 234 HP Web Jetadmin 245 IPv4 address 234 IPv address 235 subnet mask 234 supported 2 networks wired installing product Mac 21 installing product Windows 17 Neutral Grays 108 non HP supplies 53 63 not configured 194 notification fax 205 scan 160 O OCR file types 165 on off button locating 4 online help control panel 11 256 optical character recognition 165 optimize copy images 141 288 optimize fax images 299 optimize faxed images 203 optimize scanned images 157 190 294 ordering supplies and accessories 52 orientation changing Mac 100 selecting Windows 87 tray 3 44 original sides fax 203 scan 158 other links list HP Embedded Web Server 242 output bin jams 266 locating 4 output quality scan 158 P page cropping scanning 166 page orientation changing Mac 100 page sizes scaling documents to fit Mac 101 scaling documents to fit Windows 95 pages per minute 2 pages per sheet selecting Mac 99 selecting Windows 85 paper covers using different paper 92 ENWW first and last pages using different paper 92 jams 258 selecting 280 supported sizes 26 supported types 29 paper pickup problems solving 257 paper size changing 102 paper sizes selecting Mac 104 selecting custom sizes Mac 104 selecting custom size
87. Settings e Fax Send Settings e Default Job Options Configure any of the following settings Menu item Description Image Preview Use the Image Preview feature to preview the fax image before you send it You can configure the preview to be optional for all users required for all users or disabled for all users Resolution The outgoing fax resolution setting determines the maximum resolution supported by the receiving fax The fax accessory uses the highest possible resolution common to the sending and receiving fax machines as limited by this setting NOTE To reduce phone time faxes wider than 21 25 cm 8 5 in are automatically sent by using standard or fine resolution NOTE The higher the resolution the longer the transmission time required NOTE LAN fax resolution settings vary by vendor and might differ from the settings listed Original Sides Use the Original Sides feature to select sided or 2 sided originals Notification Use the Notification feature to select when and how you are notified of the status of an outgoing fax This setting applies to the current fax only To change the setting permanently change the default setting Content Orientation Use the Content Orientation feature to set how the fax content is oriented on the page For 1 sided pages choose Portrait short edge on top default setting or Landscape long edge on top For 2 sided pages choose Book style short edge on top or Flip s
88. Settings 3 Open one of the following options e Black Cartridge e Color Cartridges e Toner Collection Unit e Fuser Kit e Document Feeder Kit 4 Select one of the following options e Select the Stop option to set the product to stop printing including printing faxes until you replace the cartridge e Select the Prompt to continue option to set the product to stop printing including printing faxes and prompt you to replace the cartridge You can acknowledge the prompt and continue printing e Select the Continue option to set the product to alert you that the cartridge is very low but to continue printing 6 NOTE Using the Continue setting allows printing beyond Very Low without customer interaction and can result in unsatisfactory print quality NOTE To avoid damage to the product when the toner collection unit is full the product stops printing If you select the Stop or Prompt to continue option the product stops printing when it reaches the Very Low threshold When you replace the cartridge the product automatically resumes printing When the product is set to the Stop or Prompt to continue option there is some risk that faxes will not print when the product resumes printing This can occur if the product has received more faxes than the memory can hold while the product is waiting The product can print faxes without interruption when it passes the Very Low threshold if you select the Continue option for
89. Setup button appears on the Home screen Access the Fax Setup Wizard after initial setup through the control panel by following these steps 1 2 From the Home screen on the product control panel scroll to and touch the Administration button Open the following menus e Fax Settings e Fax Send Settings e Fax Send Setup e Fax Setup Wizard Follow the steps in the Fax Setup Wizard to configure the required settings Fax setup is complete 194 Chapter 8 Fax ENWW fey NOTE The settings configured using the Fax Setup Wizard on the control panel override any settings made in the HP Embedded Web Server 2 NOTE Ifthe Fax Settings menu does not appear in the menu listing LAN or internet fax might be enabled When LAN or internet fax is enabled the analog fax accessory is disabled and the Fax Settings menu does not display Only one fax feature either LAN fax analog fax or internet fax can be enabled at a time If you want to use analog fax when LAN fax is enabled use the HP MFP Digital Sending Software Configuration Utility or the HP Embedded Web Server to disable LAN fax Set or verify the date and time The date and time setting for the fax accessory is the same value as the product date and time setting Use the Fax Setup Wizard to provide this information or follow these steps 1 2 Sor ae Se N 8 From the Home screen on the product control panel scroll to and touch the Administration button Open the
90. TE To add additional blocked fax numbers repeat steps 3 through 5 Touch the Save button to save the blocked fax numbers list Delete numbers from the blocked fax list 1 2 From the Home screen on the product control panel scroll to and touch the Administration button Open the following menus e Fax Settings e Fax Receive Settings e Blocked Fax Numbers Touch the number to be deleted from the Blocked Fax Numbers list touch the Delete button and then touch the Save button Touch the OK button to confirm the deletion of the number Repeat steps 3 and 4 to delete more numbers from the Blocked Fax Numbers list or touch the Delete All button and then touch the Save button to delete all numkers from the Blocked Fax Numbers list at once 214 Chapter 8 Fax ENWW Configure default options for fax receive jobs fy NOTE Default job option settings are shared across all fax methods analog LAN and internet fax 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Fax Settings e Fax Receive Settings e Default Job Options Configure any of the following settings Menu item Description Notification The Notification setting controls when the fax call report is printed for incoming faxes Stamp Received Faxes The Stamp Received Faxes setting enables or disables stamping incoming faxes The stamp prints the date time phone number
91. Touch the More Options button at the bottom of the screen Touch the Original Sides button oy NOTE If the button is not on the first page of options touch the More Options button again Select either the sided or 2 sided option You can also touch the Orientation button to specify the orientation of the original document Touch the OK button to save the changes Touch the Start button to begin scanning Select the resolution for faxes You can specify the resolution of faxed images Select a higher resolution to increase the clarity of the image However as you increase the resolution the file size also increases and fax transmission time might increase 1 2 3 4 From the Home screen on the product control panel touch the Fax button Complete the fields on the first screen to specify the fax recipient information Touch the More Options button at the bottom of the screen Touch the Resolution button fey NOTE If the button is not on the first page of options touch the More Options button again 5 6 7 Select one of the Resolution options Touch the OK button to save the changes Touch the Start button to begin scanning Specify the size for original documents for faxes You can specify the page size of the original document The product creates the faxed image to match the same page size 1 2 3 From the Home screen on the product control panel touch the Fax button Complete the
92. W Store print jobs on the product 113 7 e Quick Copy Print the requested number of copies of a job and then store a copy of the job in the product memory so you can print it again later Stored Job Store a job on the product and allow other users to print the job at any time If you assign a personal identification number PIN to the job the person who prints the job must provide the required PIN at the control panel To use a custom user name or job name click the Custom button and then enter the user name or the job name Select which option to use if another stored job already has that name Use Job Name 1 99 Append a unique number to the end of the job name Replace Existing File Overwrite the existing stored job with the new one If you selected the Stored Job or Personal Job option in step 3 you can protect the job with a PIN Type a 4 digit number in the Use PIN to Print field When other people attempt to print this job the product prompts them to enter this PIN number Click the Print button to process the job Print a stored job Use the following procedure to print a job that is stored in the product memory 1 2 3 4 From the Home screen on the product control panel scroll to and touch the Retrieve from Device Memory button Select the name of the folder where the job is stored Select the name of the job If the job is private or encrypted enter the PIN or password Adjust the numbe
93. ab in the Windows driver or the Color Quality Options tab in the Mac driver and then click the HP EasyColor check box to clear it Change the color options Windows 1 From the software program select the Print option Select the product and then click the Properties or Preferences button 2 3 Click the Color tab 4 Select the HP EasyColor check box to clear it 5 Click the Automatic or Manual setting e Automatic setting Select this setting for most color print jobs e Manual setting Select this setting to adjust the color settings independently from other settings Click the Settings button to open the manual color adjusment window 106 Chapter 5 Print ENWW ye NOTE Changing color settings manually can impact output HP recommends that only color graphics experts change these settings Click the Print in Grayscale option to print a color document in black and shades of gray Use this option to print color documents for photocopying or faxing Also use this option to print draft copies or to save color toner Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button to print the job Change the color theme for a print job Windows 1 2 3 4 5 From the software program select the Print option Select the product and then click the Properties or Preferences button Click the Color tab Select the HP EasyColor check box to clear it Select a color
94. able if necessary ENWW Solve USB connection problems 307 Solve wired network problems Check the following items to verify that the product is communicating with the network Before beginning print a configuration page from the product control panel and locate the product IP address that is listed on this page The product has a poor physical connection The computer is using the incorrect IP address for the product Windows The computer is unable to communicate with the product The product is using incorrect link and duplex settings for the network New software programs might be causing compatibility problems The computer or workstation might be set up incorrectly The product is disabled or other network settings are incorrect The product has a poor physical connection 1 2 3 4 Verify that the product is attached to the correct network port using a cable of the correct length Verify that cable connections are secure Look at the network port connection on the back of the product and verify that the amber activity light and the green link status light are lit If the problem continues try a different cable or port on the hub The computer is using the incorrect IP address for the product Windows 1 Open the printer properties and click the Ports tab Verify that the current IP address for the product is selected The product IP address is listed on the product configuration page 2 If you
95. ame way you would for automatic duplex printing To use the feature enable it by using the product control panel menus To use the feature with Windows you also need to enable the feature in the print driver and configure the paper type in the print driver Enable Alternative Letterhead Mode by using the product control panel menus 1 2 3 From the Home screen on the product control panel scroll to and touch the Administration button Open the following menus e Manage Trays e Alternative Letterhead Mode Touch the Enabled option and then touch the Save button To print with Alternative Letterhead Mode for Windows perform the following procedure for each print job Print with Alternative Letterhead Mode Windows 1 O p oS Se PP From the software program select the Print option Select the product and then click the Properties or Preferences button Click the Advanced tab Expand the Printer Features list Open the Alternative Letterhead Mode drop down list and click the On option Click the Apply button Click the Paper Quality tab From the Paper type drop down list click the More option Expand the list of Type is options Expand the list of Other options and then click the Letterhead option Click the OK button Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button to print the job 32 Chapter 3 Input trays and
96. an the small strip of glass on the left side of the scanner NOTE See this English language video for a demonstration of how to identify and clean debris that causes streaks on copies www youtube com watch v CGn7FIJvHB8sE Connect the power cable to an outlet and then press the power button to turn on the product Check the resolution settings 292 fey NOTE Setting the resolution to a high value increases the file size and the scan time 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the Scan Digital Send Settings menu Chapter 10 Solve problems ENWW ae oe Bog Select the category of scan and send settings that you want to configure Open the Default Job Options menu Touch the Resolution button Select one of the predefined options Touch the Save button Touch the Start button Check the color settings 1 eS ee From the Home screen on the product control panel scroll to and touch the Administration button Open the Scan Digital Send Settings menu Select the category of scan and send settings that you want to configure Open the Default Job Options menu Touch the Color Black button Select one of the predefined options Touch the Save button Touch the Start button Check the image adjustment settings Adjust these additional settings to improve scan quality 1 2 2 ENWW From the Home screen on the produ
97. and size of graphics The speed of the computer you are using The USB connection The product I O configuration The network operating system and configuration if applicable The print driver that you are using Chapter 10 Solve problems ENWW Restore factory set defaults 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e General Settings e Restore Factory Settings 3 A verification message advises that completing the reset function might result in loss of data Touch the Reset button to complete the process Ey NOTE The product restarts automatically after the reset operation completes ENWW Restore factory set defaults 255 Control panel help 250 The product has a built in Help system that explains how to use each screen To open the Help system touch the Help button in the upper right corner of the screen For some screens the Help opens to a global menu where you can search for specific topics You can browse through the menu structure by touching the buttons in the menu For screens that contain settings for individual jobs the Help opens to a topic that explains the options for that screen If the product alerts you of an error or warning touch the Error fj button or the Warning button to open a message that describes the problem The message also contains instructions to help solve the problem You can print a report o
98. aper from the tray try these solutions 1 ENWW Remove the stack of paper from the tray and flex it rotate it 180 degrees and flip it over Do not fan the paper Return the stack of paper to the tray Use only paper that meets HP specifications for this product Use paper that is not wrinkled folded or damaged If necessary use paper from a different package Make sure the tray is not overfilled If it is remove the entire stack of paper from the tray straighten the stack and then return some of the paper to the tray Make sure the paper guides in the tray are adjusted correctly for the size of paper Adjust the guides to the appropriate indentation in the tray Make sure the printing environment is within recommended specifications Paper feeds incorrectly or becomes jammed 257 The document feeder jams skews or picks up multiple sheets of paper The original might have something on it such as staples or self adhesive notes that must be removed Check that all rollers are in place and that the roller access cover inside the document feeder is closed Make sure that the top document feeder cover is closed The pages might not be placed correctly Straighten the pages and adjust the paper guides to center the stack The paper guides must be touching the sides of the paper stack to work correctly Make sure that the paper stack is straight and the guides are against the paper stack The document feeder input tr
99. aracters NOTE Ifyou are signed in to the product your user name or other default information might appear in the From field If so you might not be able to change it Start Copy Ready Copies Quick Sets Access preset job options for commonly used jobs Make copies from an original docume Send a document to one or more fax numbers Send a document as an attachment to an e mail Save to USB Save to Network Folder Save the scanned job to a USB Send a document to a folder on storage device the network A Retrieve from Device Memory Ready Previ e a From admin company com o D B Save to Device Memory To CC Subject File Name Untitled Jul 27 2011 9 04 43 AM More Options ENWW Send a scanned document to one or more email addresses 181 4 Enter the email address To send to multiple addresses separate the addresses with a semicolon or touch the Enter button on the keyboard after you type each address 5 Complete the CC Subject and File Name fields by touching the field and using the keyboard to enter information You can also rovide an optional comment in the Message feld Touch the OK button when you have completed the fields 6 To change the settings for the document touch the More Options button 7 H o are sending a two sided document select the Original Sides menu and select the 2 sided option
100. at Document ja z Print All pages in range r Pages per sheet Lpage Scale to paper size No Scaling ENWW Print tasks Windows 79 Create printing shortcuts Windows 1 From the software program select the Print option 2 Select the product and then click the Print Properties or Preferences button Printer Name Status Type where Comment Find Printer Print to File E manual duplex Page range al pa f aeg fa A section For example type 1 3 5 12 or plsl pls2 p1s3 p8s3 Print what Document Zoom Peint All pages in range z Pages per sheet 1 page Scale to paper size No Scaling z Cx Eea 3 Click the Printing Shortcuts tab a a A printing shortcut is a collection of saved print settings that you can select with a single click Factory Defaults jo mieno ELi a eten Paper sowoe O O OSO OSO O OO a lt Envelopes rn ically Se Popertype SSS Cardstock Heavy Unspecified oe a No Labels ew Pages per sheet 1 page per sheet m EcoSMART Settings Gikan Color z Save As Delte Reset EE re Cx toot 4 Select an existing shortcut as a base Advanced Printing Shortcuts Paper Quaity Effects Finishing Job Storage Color _ S
101. at the bottom of the screen Touch the Optimize Text Picture button Select the Photograph option and then touch the OK button 8 Touch the Start button ENWW Copyaphoto 149 150 Chapter 6 Copy ENWW 7 Scan send e Set up scan send features e Change default scan send settings from the product control panel e Use image processing features for scanning e Use advanced image processing features for scanning e Use the image preview feature e Scan and send documents by using the Quick Sets feature e Send a scanned document to a network folder e Send a scanned document to a folder in the product memory e Senda scanned document to a USB flash drive e Senda scanned document to one or more email addresses e Use the address book to send email e Save a scanned document to a SharePoint site e Scan a photo ENWW 151 Set up scan send features The product offers the following scan and send features Scan and save files to a folder on your network Scan and save files to the product memory Scan and save files to a USB flash drive Scan and send documents to one or more email addresses Scan and save documents to one or more Microsoft SharePoint sites Some scan and send features are not available on the product control panel until you use the HP Embedded Web Server to enable them oy NOTE To find detailed information about using the HP Embedded Web Server click the Hel
102. ate messages indicating success The message information consists of a text description and a numeric code a few messages do not include numeric codes Only the text part of the message is displayed on the product control panel however both the text message and numeric code are listed in the Fax Activity Report Fax Call Report and the Fax T 30 Trace The numeric code is shown in parentheses after the text part of the message in the reports The fax modem generates the numeric code Usually a numeric code of 0 indicates a normal modem response Some messages always display a numeric code of 0 other messages can have a range of numeric codes and a few messages have no numeric code Usually a numeric code of 0 indicates an error was not associated with the fax modem but occurred in another part of the fax system or other product sytem such as the printing system Non zero error codes give further detail into the particular action or process that the modem is executing and they do not necessarily indicate that there is a problem with the modem Persistent error messages with numeric codes different than those listed here require assistance of customer support Print a Fax T 30 Trace report before contacting customer support to help identify the problem This report contains details of the last fax call 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Trouble
103. attach a security cable Locking the formatter cage prevents someone from removing valuable components from the formatter ENWW Product security features 249 Upgrade the product firmware Software and firmware upgrades and installation instructions for this product are available at www hp com support licolortlowMFPM575 Click Support amp Drivers click the operating system and then select the download for the product 250 Chapter9 Manage the product ENWW 10 Solve problems ENWW Solve problems checklist Factors that affect product performance Restore factory set defaults Control panel help Paper feeds incorrectly or becomes jammed Clear jams Change jam recovery Improve print quality Improve copy quality Improve scan quality Improve fax quality The product does not print or it prints slowly Solve easy access USB printing problems Solve USB connection problems Solve wired network problems Solve fax problems Solve product software problems Windows Solve product software problems Mac OS X Remove software Windows Remove the print driver Mac OS X 251 Solve problems checklist 252 Follow these steps when trying to solve a problem with the product 1 If the control panel is blank or black complete these steps a Check the power cable b Check that the power is turned on c Make sure that the line voltage is correct for the product power
104. ave button fey NOTE The sleep mode default time is 30 minutes oy NOTE When the product is in sleep mode the power button light flashes Set the sleep schedule fy NOTE You must configure the date and time settings before you can use the Sleep Schedule feature 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e General Settings e Date Time Settings 246 Chapter9 Manage the product ENWW ENWW 10 11 Open the Date Time Format menu and configure the following settings e Date Format e Time Format Touch the Save button Open the Date Time menu and configure the following settings e Date e Time e Time Zone If you are in an area that uses daylight savings time select the Adjust for Daylight Savings box Touch the Save button Touch the back arrow button to return to the Administration screen Open the following menus e General Settings e Energy Settings e Sleep Schedule Touch the Add button and then select the type of event to schedule Wake or Sleep Configure the following settings e Time e Event Days Touch the OK button and then touch the Save button Economy settings 247 Product security features Security statements The product supports security standards and recommended protocols that help you keep the product secure protect critical information on your network and simplify the way
105. ay or output bin might contain more than the maximum number of pages Make sure the paper stack fits below the guides in the input tray and remove pages from the output bin Verify that there are no pieces of paper staples paper clips or other debris in the paper path Clean the documentfeeder rollers and the separation pad Use compressed air or a clean lint free cloth moistened with warm water If misfeeds still occur replace the rollers From the Home screen on the product control panel scroll to and touch the Supplies button Check the status of the documentfeeder roller kit and replace it if necessary If you have recently replaced the documentfeeder roller kit and the product is picking up multiple pages or is jamming check that the separation pad moves up and down If the separation pad does not move the spring beneath it is installed incorrectly Reinstall the separation pad and make sure the spring is not bent Prevent paper jams 258 To reduce the number of paper jams try these solutions 1 2 Use only paper that meets HP specifications for this product Use paper that is not wrinkled folded or damaged If necessary use paper from a different package Use paper that has not previously been printed or copied on Make sure the tray is not overfilled If it is remove the entire stack of paper from the tray straighten the stack and then return some of the paper to the tray Make sure the paper guides in
106. cessful jobs 6 Select whether you want the notification to print or to be sent by email If you select the email option touch the Notification E mail Address field and then enter the email address to use 7 Touch the OK button to save the changes 8 Touch the Start button to begin scanning Adjust sharpness for faxes Adjust the Sharpness setting to clarify or soften the image For example increasing the sharpness could make text appear crisper but decreasing it could make photos appear smoother 1 From the Home screen on the product control panel touch the Fax button 2 Complete the fields on the first screen to specify the fax recipient information 3 Touch the More Options button at the bottom of the screen ENWW Use image processing features for fax send jobs 205 4 5 6 7 Touch the Image Adjustment button oy NOTE If the button is not on the first page of options touch the More Options button again Adjust the Sharpness slider to the left to decrease the sharpness or adjust it to the right to increase the sharpness Touch the OK button to save the changes Touch the Start button to begin scanning Adjust darkness for faxes Adjust the Darkness setting to increase or decrease the amount of white and black used in colors in scanned images om e From the Home screen on the product control panel touch the Fax button Complete the fields on the first screen to specify the fax recipie
107. ck Printers Windows Vista Click the Windows icon in the lower left corner of the screen click Control Panel and then click Printers Windows 7 Click the Windows icon in the lower left corner of the screen and then click Devices and Printers Right click the driver icon and then select Properties or Printer properties Click the Device Settings tab Expand the Installable Options list In the Job Separator drop down list select the Enabled option Click the OK button Add a job separator page Windows 115 Use HP ePrint Use HP ePrint to print a document by sending it as an email attachment to the product s email address from any email enabled device E NOTE The product must be connected to a network and have Internet access to use HP ePrint 1 To use HP ePrint you must first enable HP Web Services a Type the product IP address into the address line of a Web browser to open the HP Embedded Web Server b Click the HP Web Services tab c Select the option to enable Web Services E NOTE Enabling Web Services might take several minutes 2 Use the HP ePrintCenter Web site to define security settings and to configure default print settings for all HP ePrint jobs sent to this product a Go to www hpeprintcenter com Click Sign In and enter your HP ePrintCenter credentials or sign up for a new account c Select your product from the list or click Add printer to add it To add the product you need
108. continued Size and dimensions Tray 1 Tray 2 Tray 3 Automatic optional duplex printing Envelope Monarch w 98 x 191 mm 3 9 x 7 5 in Custom w 76 x 127 mm to 216 x 356 mm 3 0 x 5 0 in to 8 5 x 14 in Custom w 148 x 210 mm to 216 x 297 mm 5 8 x 8 3 in to 8 5 x 11 7 in Custom w we 148 x 210 mm to 216 x 356 mm 5 8 x 8 3 in to 8 5 x 14 in 28 Chapter 3 Input trays and output bins ENWW Supported paper types For a complete list of specific HP brand paper that this product supports go to www hp com support licolorflowMFPM575 9e NOTE To obtain the best results select the correct paper size and type in the print driver before printing Paper type Plain Light 60 74 g m Tray 2 lt lt Tray 3 optional Automatic duplex lt s printing y y Midweight 96 110 g m Heavy 111 120 g m x Heavy 111 130 g m Extra Heavy 131 175 g m lt x s lt Extra Heavy 131 163 g m Color Transparency lt lt Labels Letterhead Preprinted Prepunched Colored Rough Bond Recycled ea baimbie dean SSSI SPSS SS CIC M ESTA AS Envelope Cardstock 176 220 g m Mid weight glossy 105 110 g m Heavy glossy 111 130 g m Extra heavy glossy 131 175 g m Card glossy 176 220 g m Opaque film HP EcoSMART Lite HP Matte 105 g m HP Matte 120 g m NPN Sh SS SD Sep Set Sal Se Sel
109. ct control panel scroll to and touch the Administration button Open the Scan Digital Send Settings menu Select the category of scan and send settings that you want to configure Open the Default Job Options menu Touch the Image Adjustment button Adjust the sliders to set the Darkness level the Contrast level the Sharpness level and the Background Cleanup level Touch the Save button Touch the Start button Improve scan quality 293 Optimize scan quality for text or pictures Optimize the scan job for the type of image being scanned text graphics or photos 1 From the Home screen on the product control panel touch one of the buttons for the scan send features e Save to Network Folder e Save to Device Memory e Save to USB 2 Touch the More Options button and then touch the Optimize Text Picture button 3 Select one of the predefined options or touch the Manually adjust button and then adjust the slider in the Optimize For area Touch the OK button 4 Touch the Start button NOTE These settings are temporary After you have finished the job the product returns to the default settings Check the output quality settings 294 This setting adjusts the level of comression when saving the file For the highest quality select the highest setting 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the Scan Digital Send Settings menu 3 S
110. ct the correct options from the Paper source and Paper type drop down lists Click the Add button If you are printing both the first and last pages on different paper ath steps 5 and 6 selecting the options for the other page ENWW Covers Pages in document fint pag erent paper Inset blank or preprinted sheets Chapter separator pages Last Pages 1 3513 NOTE Al pages not listed in this table are set to Paper source Paper source Automatically Select Printer auto select x Pe 2 Papertype Unspecified i aparta Print on both sides Off Update Special pages defined for this print job Page Type Pages Paper Source Paper Type Additional Attributes Delete Delete All Cancel Special Pages Covers Pages in document First Last Pages L Go 1 3 5 12 NOTE All pages not listed in this table are set to Paper source Automatically Select Tray 1 x Paper type Unspecified Paper type HP Cover Matte 200g x Print on both sides Of Special pages defined for this print job Page Type Pages Paper Source Paper Type Additional Attributes Delete Delete al Cancel Special Pages Covers Pages in document Insert blank or preprinted sheets First Chapter separator pages Pages E 1 3 5123 NOTE All pages not listed in this table are set to Paper source Paper sourc
111. ct views Product front view Latch to release the document feeder cover access for clearing jams 2 Documentfeeder input tray 3 Documentfeeder output bin 4 Control panel with color touchscreen display tilts up for easier viewing 5 Home button returns the product to the Home screen NOTE The button is on the side of the control panel 6 Convenience stapler 7 Handle for the right door access for clearing jams 8 Tray 1 9 On off button 10 Jam access door for optional Tray 3 11 Optional Tray 3 12 Tray 2 13 Front cover access to the toner cartridges and the toner collection unit 14 Output bin 4 Chapter 1 Product introduction ENWW ENWW 15 Keyboard pull the keyboard straight out to use it 16 Hardware integration pocket for connecting third party devices 17 Easy access USB port for printing and scanning without a computer 18 Scanner handle to raise the scanner lid Formatter contains the interface ports Power connection Slot for a cable type security lock Product views 5 Interface ports 1 Fax port 2 USB port for connecting external USB devices this port might be covered 3 Hi Speed USB 2 0 printing port 4 Local area network LAN Ethernet RJ 45 network port 5 Foreign interface harness for connecting external devices 6 Chapter 1 Product introduction ENWW Serial number and model number location The model number and serial number a
112. ction for copies 1sirecieetieiaeuiioetneaeiel Mmm 126 Automatic tone adjustment for copies ccccescccceeeesceeeeeenseeeeeeeeeeeeeeeeeeeeesneeeeeensaes 127 Pcie eee Copy crecieron eienenn i eE a E T E ER danaseaman E p REE ETE 128 Make m lfiple copies i cpiyi a atnces pes ieanien ae en Gaetan an em ee EE E 129 Copy a multiple page original s ciicvncsiayeaotvsbiniseiin bau Satis anindele Sohi net aieka visio wus vais nee asevewiealneantelints 131 Gollate a copy Oboren i eia aa a eae aE E EEEE E ER N eid EEEE EEA 133 Copy on both sides duplex aressiciirreciiuseiirirseieora i ron rn E E EN RE EE 135 ENWW Copy on both sides automotically ccccccssccessnstednedsenessesensnntesenssintadiiessileesbnancensinaivesion 135 Copy on both sides manually onicrcahoveneenvacangsahsenevkoenay thee teavnuaennanabuentaeremienan 136 Reduce oF enlarge G Copy MAJE sicisisccaictenuthohouasszeipedateeipegatoedcpcaabed acdethenatenenebicyeraton benched 138 Make color copies or black and white copies as scptiesebseientainevebonehenniieibaeennnegereendie hiepnecebeacelas 140 Optimize copy quality for text or pictures i deissravennsarnwanrsernnnienersviwo vinnie rnmeeawon Meaenenenel 141 Adjust the copy lightness darkness sisccicinaccieanuiionstasandasordeaeiarsaneahenadaantswsinmueiingusinaineleniawioaunceaainnant 142 Set the paper size and type for copying on special paper cccccceesceceesseeeeeeseeeenseeeeeesseeeeees 144 Use Job Build modeen nach
113. cy on non HP supplies ai gomnsriolieseaniessinvesinlsebo veh ansionielntan tisinntaicoemoweiinrsul weksnyie idstanilibba iitieveaa Wiicntens 53 HP anticounterfeit Web site os cscscsecsurcvanatcavanea vaya vagyavayaevaewestinyavnneanaieatntdea sande lorauduneeonatenertanotage ys 54 Print when a toner cartridge is at estimated end of life ccccccceescceeeeeseeeeeseeeeeeeneeeecsenseeeenaeees 55 Enable or disable the Very Low Settings options from the control panel csscceeeeeeeteeeeeeeeees 56 Customer selfrepair PAS ectcvucencessicedscacrcsanessecstarsvideizactendieeventrasuecioianetnvamueauesennieaadeaniarsieas 58 PGECEESOM ES ciirausaansnsnesenandvnanteaetavad E ES NEO E EEEE EENS EEPOS EREE ERER 60 Toner CN AES sissisota 6l Tonercartridge Viw sacar cus csrs ceca cane nadae eatin AENEA RAEN E EE O iTS 62 Toner cartridge information a chisaninncrubreraneesnierisenens auerddaae eee IE 63 Recycle toner cartridges y chiviseanivaciedcnisieta wsivnissdan Viewable slalptaien ita Wsbasianish iain Gebae 63 Toner cartridge storage rsconccdrdeasgrracencreciannravicevanians eisaeasennramenensen aan 63 HP policy on non HP toner cartridges eisnaiealsincephng coreriesaubrannidieantedapnanivnnedbacea 63 Replace the toner cartridges sic dssinitinssdnavinevcrniehevendelvcnientdeieadsdlmieeiteanishtleluateuenebaiaes 64 Toner collection Unita iemieg a a a E e E E E E E E E E RoS 67 Replace the toner collection unit lt cceicuen accurate 67 SIGNS E o
114. d NOTE This is the default setting for all transparencies The product assumes the rest of the pages are of the same type trays Transparency only The product distinguishes between transparencies and non ransparencies This setting provides the fastest printing but for some paper types it might reduce print quality ENWW Tray 2 43 Optional Tray 3 Tray capacity and paper orientation To prevent jams do not overfill trays Be sure the top of the stack is below the tray full indicator For short narrow and heavy glossy paper load paper to less than half of the tray full indicators Table 3 6 Tray 3 capacity Paper type Specifications Quantity Paper Range Equivalent to 500 sheets of 75 g m 20 b 60 g m 16 b to 220 g m 58 b Maximum stack height 56 mm 2 2 in Labels Maximum 0 102 mm 0 004 in thick Maximum stack height 56 mm 2 2 in Transparencies Minimum 0 102 mm 0 004 in thick Maximum stack height 56 mm 2 2 in Glossy paper Range Maximum stack height 56 mm 2 2 in 105 g m 28 lb to 220 g m 58 lb Table 3 7 Tray 3 paper orientation Paper type Image Duplex mode How to load paper How to load paper orientation Alternative Letterhead Alternative Letterhead Mode Disabled Mode Enabled Preprinted or Portrait sided printing Face up Face up letterhead Top edge at the right side of the Top edge at the right side of the tray tray 2 sided printing Face down Face down To
115. d touch the screen to the right of last digit of the fax number to be deleted Use the backspace key to delete the fax number 6 Touch the OK button to return to the Speed Dials screen 7 Touch the OK button to return to the Fax screen 222 Chapter 8 Fax ENWW Send a fax by entering numbers manually 1 Place the document face down on the scanner gee or place it face up in the document eeder and adjust the paper guides to fit the size of the document 2 From the Home screen on the product control panel touch the Fax button You might be prompted to type a user name and password 3 Touch the More Options button Verify that the settings match those of your original When all settings are completed touch the up arrow to scroll to the main Fax screen ENWW O E som mo one E Access preset job options for Make copies from an original commonly used jobs document Send a document as an Send a document to one or more attachment to an e mail fax numbers Send a document to a folder on the network Save the scanned job to a USB storage device Fax Number C00 One Touch Speed Dials bax Reeiplents XXOOOOOKKK a oa v G Delete Details Send a fax by entering numbers manually 223 a Mes aren nr tiee Ready Preview Fax Number a D A One Touch Speed Dials Fax Recipients XXXXXXXXXX A
116. different fax machine If the fax quality is better the problem is with the sender s fax machine If a different fax machine is unavailable ask the sender to consider making the following changes Make sure the original document is on white not colored paper Increase the fax resolution quality level or contrast settings If possible send the fax from a computer software program Chapter 10 Solve problems ENWW The product does not print or it prints slowly The product does not print If the product does not print at all try the following solutions 1 Make sure the product is turned on and that the control panel indicates it is ready o If the control panel does not indicate the product is ready turn the product off and then on again o If the control panel indicates the product is ready try sending the job again 2 If the control panel indicates the product has an error resolve the error and then try sending the job again 3 Make sure the cables are all connected correctly If the product is connected to a network check the following o Check the light next to the network connection on the product If the network is active the light is green gt Make sure that you are using a network cable and not a phone cord to connect to the network o Make sure the network router hub or switch is turned on and that it is working correctly 4 Install the HP software from the CD that came with the product or use the UP
117. ding Previ ewl Status Sending To set up next job touch OK a Bal Auto detect Letter Job ID Guest E mail 12 24 PM Untitled W Retain settings for next job y More Options L ENWW Send a scanned document to one or more email addresses 183 Use the address book to send email You can send email to a list of recipients by using the address book Depending on how the product is configured you might have one or more of the following address book viewing options e All Contacts Lists all the contacts that are available to you e Personal Contacts Lists all the contacts that are associated with your user name These contacts are not visible to other people who use the product Ey NOTE You must be signed in to the product to see the Personal Contacts list e Local Contacts Lists all the contacts that are stored in the product memory These contacts are visible to all people who use the product Add contacts to the address book from the product control panel If you are signed in to the product contacts that you add to the address book will not be visible to other people who use the product If you are not signed in to the product contacts that you add to the address book will be visible to all people who use the product By NOTE You can also use the HP Embedded Web Server EWS to create and manage the address book 1 From
118. e A g q g P 1 Place the document face down on the scanner glass or place it face up in the document feeder and adjust the paper guides to fit the size of the document 2 From the Home screen on the product control panel touch the Save to SharePoint button E NOTE If prompted type your user name and password 3 Select one of the items in the Quick Sets list 4 Touch the File Name text field to open a keyboard and then type the name for the file Touch the OK button 6 NOTE Use the physical keyboard or the virtual keyboard to enter characters 5 If necessary touch the File Type drop down menu to select a different output file format 6 To configure settings for the document touch the More Options button 7 Touch the Start button to save the file fey NOTE You can preview the image at any time by touching the Preview button in the upper right corner of the screen For more information about this feature touch the Help button on the preview screen ENWW Save a scanned document to a SharePoint site 189 Scan a photo 1 Lift the scanner lid 2 Place the photo on the scanner glass with the picture side down and the upper left corner of the photo in the upper left corner of the glass 3 Gently close the scanner lid 190 Chapter 7 Scan send ENWW 4 From the Home screen on the product control panel touch one of the buttons for the scan send features e Save to Network Folder e
119. e Automatically Select Trey 1 X Urapec od ne i Cover Matte Print on both sides Off Special pages defined for this print job Page Type Pages Paper Source Paper Type Additional Attributes Delete _ Delete All Cancel Print tasks Windows 93 8 Click the OK button ag aper Insert blank or preprinted sheets Chapter separator pages 1 3 513 NOTE All pages not listed in this table are set to Automatically Select Unspecified Print on both sides of Special pages defined for this print job Page Type Pages 9 Click the OK button to close the Document Properties dialog box In the Print dialog Printer box click the OK button to print the job Nme E a a ee C properes Ho i Fd Printer Type oe ee mm eee Where te St tere Print to file Comment Manual duplex Page range Copies all Number of copies i HH Current page Selection ers 2 Type page numbers and or page ranges separated by commas counting from the start of the document or the section For example type 1 3 5 12 or pisi p1s2 pis3 p8s3 Print what Document z Zoom Print All pages in range z Pages per sheet 1 page Salons esa e 94 Chapter 5 Print ENWW Scale a document to fit page size Windows 1 2 From the software program select the Print option Select the
120. e Keyboard overlay Simplified Replacement keyboard overlay Mandatory 5851 5150 Chinese HP LaserJet MFP Analog Fax Provides fax capability for the Mandatory CC487A Accessory 500 product Tray 2 and 3 roller kit Feed and separation rollers for Mandatory CD644 67904 Tray 2 and Tray 3 Tray 1 roller kit Pickup roller and separation pad Optional CD644 67903 for Tray 1 Formatter assembly kit all Replacement formatter requires Mandatory CD644 67909 countries regions except China you to exchange the previous formatter Formatter assembly kit China Replacement formatter requires Mandatory CD644 67910 only you to exchange the previous formatter Hard disk drive kit Replacement HP High Optional CD646 67905 Performance Secure Hard Disk Hard disk drive kit Replacement HP High Optional CD644 67913 Performance Secure Hard Disk Government option Front door assembly Replacement front door Mandatory CD644 67902 Duplex reverse guide kit Replacement duplex reverse Mandatory CC468 67913 guide Secondary transfer roller kit Replacement T2 roller Mandatory CD644 67914 Intermediate transfer belt ITB kit Replacement ITB Mandatory CD644 67908 Toner collection unit TCU kit Replacement TCU Mandatory CE254A Foam reflector kit Replacement white backing Optional 5851 4878 under the scanner lid Documentfeeder separation pad Replacement spring for the Optional 5851 4879 spring document feeder separation pad ENWW Customer self repair parts 59 Accessor
121. e and enable Quick Sets Email and Fax To use the HP Embedded Web Server your browser must meet the following requirements Windows Microsoft Internet Explorer 5 01 or later or Netscape 6 2 or later Mac OS X Safari or Firefox using Bonjour or an IP address Linux Netscape Navigator only HP UX 10 and HP UX 11 Netscape Navigator 4 7 The HP Embedded Web Server works when the product is connected to an IP based network The HP Embedded Web Server does not support IPX based product connections You do not have to have Internet access to open and use the HP Embedded Web Server When the product is connected to the network the HP Embedded Web Server is automatically available Open the HP Embedded Web Server 1 Identify the product IP address or host name If the Network button is visible on the Home screen on the product control panel touch that button to display the address Otherwise follow these steps to print or view the product configuration page a From the Home screen on the product control panel scroll to and touch the Administration button b Open the following menus Reports Configuration Status Pages o Configuration Page 236 Chapter 9 Manage the product ENWW c Touch the Print or View button d Find the IP address or host name on the Jetdirect page sad In a supported Web browser on your computer enter the product IP address or host name in the address URL field HP Embedded Web Server
122. e Windows icon in the lower left corner of the screen Click Control Panel and then under the Programs heading click Uninstall a program 2 Find and select the product from the list 3 Select the Uninstall option 326 Chapter 10 Solve problems ENWW Remove the print driver Mac OS X You must have administrator rights to remove the software 1 Open System Preferences Select Print amp Fax 2 3 Highlight the product 4 Click the minus symbol 5 Delete the print queue if necessary ENWW Remove the print driver Mac OS X 327 328 Chapter 10 Solve problems ENWW Index A accessories ordering 52 activity log 231 address books email recipient lists 186 recipient lists creating 184 adjust copy images 142 administration menu map description 13 AirPrint connecting to 118 product name 118 support 118 troubleshooting 119 alternative letterhead mode 32 anticounterfeit supplies 54 automatic paper sensing 38 42 47 B background cleanup automatically adjusting for copies 127 automatically adjusting for faxes 209 automatically adjusting for scanning 168 faxes 207 scans 162 billing code report printing 232 billing codes 200 billing codes report description 14 bin capacity 48 location 48 ENWW bins output capacity 48 locating 4 black and white copy jobs 140 blank pages placing between print jobs 115 blocked fax list description 14 blocked fax list report printing 232 Bonjour cha
123. e control panel to clear the jam If the page does not print correctly contact HP Customer Care If the page prints correctly the problem is probably with the computer you are using with the print driver or with the program Chapter 10 Solve problems ENWW 6 Verify that you have installed the print driver for this product Check the program to make sure that you are using the print driver for this product The print driver is on the CD that came with the product You can also download the print driver from this Web site www hp com go licolorflowMFPM575_ software 7 Print a short document from a different program that has worked in the past If this solution works then the problem is with the program If this solution does not work the document does not print complete these steps a Try printing the job from another computer that has the product software installed If you connected the product to the network connect the product directly to a computer with a USB cable Redirect the product to the correct port or reinstall the software selecting the new connection type that you are using ENWW Solve problems checklist 253 Factors that affect product performance 254 Several factors affect the time it takes to print a job Maximum product speed measured in pages per minute ppm The use of special paper such as transparencies heavy paper and custom size paper Product processing and download time The complexity
124. e correct digits for the field and then touch the OK button Repeat the process for each field and then touch the Save button Manually configure IPv6 TCP IP parameters from the control panel Use the control panel Administration menus to manually set an IPv6 address 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 To enable manual configuration open the following menus e Network Settings e Jetdirect Menu e TCP IP e IPV6 Settings e Address e Manual Settings e Enable Select the On option and then touch the Save button 3 To configure the address touch the Address button and then touch the field to open a keypad 4 Use the keypad to enter the address and then touch the OK button 5 Touch the Save button ENWW Configure IP network settings 235 HP Embedded Web Server Use the HP Embedded Web Server to view product status configure product network settings and to manage product functions from a computer instead of from the product control panel The following are examples of what you can do using the HP Embedded Web Server View product status information Determine the remaining life for all supplies and order new ones View and change tray configurations View and change the product control panel menu configuration View and print internal pages Receive notification of product and supplies events View and change network configuration Use wizards to create configur
125. e correct paper type 304 Chapter 10 Solve problems ENWW Solve easy access USB printing problems e The Retrieve from USB menu does not open when you insert the USB flash drive e The file does not print from the USB flash drive e The file that you want to print is not listed in the Retrieve from USB menu The Retrieve from USB menu does not open when you insert the USB flash drive 1 You must enable this feature before you can use it a From the Home screen on the product control panel scroll to and touch the Administration button b Open the following menus e General Settings e Enable Retrieve from USB c Select the Enable option and then touch the Save button 2 You might be using a USB flash drive or a file system that this product does not support Save the files on a standard USB flash drive that uses File Allocation Table FAT file systems The product supports FAT32 USB flash drives 3 If another menu is already open close that menu and then reinsert the USB flash drive 4 The USB flash drive might have multiple partitions Some USB flash drive manufacturers install software on the accessory that creates partitions similar to a CD Reformat the USB flash drive to remove the partitions or use a different USB flash drive 5 The USB flash drive might require more power than the product can provide a Remove the USB flash drive b Turn the product off and then on c Use a USB flash drive that has its ow
126. e easy access USB printing 121 122 Select the name of the document that you want to print NOTE The document might be in a folder Open folders as necessary To adjust the number of copies touch the Copies field and then use the keypad to select the number of copies Touch the Start button to print the document Chapter 5 Print ENWW 6 Copy ENWW Set new default copy settings Use advanced image processing features for copying Make a single copy Make multiple copies Copy a multiple page original Collate a copy job Copy on both sides duplex Reduce or enlarge a copy image Make color copies or black and white copies Optimize copy quality for text or pictures Adjust the copy lightness darkness Set the paper size and type for copying on special paper Use Job Build mode Copy a book Copy a photo 123 Set new default copy settings You can use the Administration menu to establish default settings that apply to all copy jobs If necessary you can override most settings for an individual job After that job is complete the product returns to the default settings 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the Copy Settings menu 3 Several options are available You can configure defaults for all options or for only some options Ey NOTE To learn about each menu option touch the Help button in th
127. e nen E O ree aan 145 Copy a book saitin A E e A E a E e AE E EEE 146 Copy a Phol meene er E E AE EE E E EEA EEE 148 rE VE sss E E E E E T 151 Set up scan send features iravascasarcastnanraxansnacdvayatanconatvn dietuaennataiataseanpeiaiacaetasasataatecieracennds 152 Change default scan send settings from the product control panel ccccccceeeeeesteeeeeeeeteeeeees 154 Use image processing features for SCANNING ccceceesscceeeseeeeeeeenseeeeeeenaeeeecsseeeeeseseeeeeneaaeees 156 Select document file types for SCANNING cccceeeccceesseeeeeteeeeeteeeeeeeeeeeeeeeeeeteaeeeees 156 Optimize scanned images for text or PiCtUrEs cccccceesececesenseceeeeseeeeeeeeeeneeeeeesenaeees 157 Select the output quality or file size for scanned images csesceeeeeeeeteeetseeeeeeeeees 158 Specify the number of sides for original documents scceceeeseceeeeeseteeeeeeetseeeeees 158 Select the resolution for scanned images cccceescceeseeseeeeceeeeecseeeeecseneeeeeseseeeensas 159 Automatic color detection for scanning ssiscaceunvsesnjedevsavsitensloarioevadwhenialbendpeainieubdnebeivncdenet 159 Specify the size for original document cccccescceeeeeseeeeenseeeeseneeeeeeseeeeenteeeeenes 160 Select notification options for Scanning icoccccccecscesseceseesenecessesseccesuasveesedensed esseenneesses 160 Adjust sharpness for scanning sesieisesin scan ust iosaia neva eer aire a vbtaasieeencshea
128. e upper right corner of the screen for that option Menu item Description Copies Use the Copies feature to set the default number of copies for all copy jobs Sides Use the Sides feature to indicate whether the original document is printed on one or both sides and whether the copies should be printed on one or both sides Color Black Use the Color Black feature to specify whether to print copies in color or in black only Collate When you are making multiple copies of a document use the Collate feature to assemble each set of pages in the same order as the original document Turn off the Collate feature to group the same pages together For example if you are making five copies of a document that has two pages alll five first pages would be grouped together and all five second pages would be grouped together Reduce Enlarge Use the Reduce Enlarge feature to scale the size of the document up or down To reduce the image select a scaling percentage that is less than 100 To enlarge the image select a scaling percentage that is greater than 100 Paper Selection Use the Paper Selection feature to specify which tray to use for printing copies Image Adjustment Content Orientation Optimize Text Picture Pages per Sheet Original Size Use the Image Adjustment feature to improve the overall quality of the copy Use the Content Orientation feature to specify the direction of the content on the page of the origina
129. e upside down in relation to the other pages the resulting scanned image has all pages rightside up If some of the pages have a landscape orientation the product rotates the image so that the top of the page is at the top of the image 1 From the Home screen on the product control panel touch the Fax button 2 Complete the fields on the first screen to specify the fax recipient information 3 Touch the More Options button at the bottom of the screen 4 Touch the Content Orientation button fey NOTE If the button is not on the first page of options touch the More Options button again 5 Select the Automatically detect option 6 Touch the OK button to save the changes 7 Touch the Start button to begin scanning Automatic tone adjustment for faxes ENWW You can configure the product to automatically adjust the darkness contrast and background cleanup settings on a page by page basis For example if the original document has some pages that are lighter than the others the resulting scanned image has a more uniform darkness setting for all pages 1 From the Home screen on the product control panel touch the Fax button 2 Complete the fields on the first screen to specify the fax recipient information 3 Touch the More Options button at the bottom of the screen 4 Touch the Image Adjustment button E NOTE If the button is not on the first page of options touch the More Options button again Use advanced ima
130. eanea nun iaearnne 285 Calibrate the scanner cre sit ainct ponte yaron disaour kite hans an iA ari 287 Check the paper settings s isav tacesdiaads asd tee bantehin ta wute anova aade Magn toenlackiume adedvana teases 287 Check the paper size and type configuration cccccceescecceeeeetteeeeeeeseaes 287 Select the tray to use for the copy ccccccecsesseeeeeeenceeeeseeneeeeeeeeeeeeeeeenaaes 287 Check the image adjustment settings c ccccceesceesesneeeceeeeceeeeeeeeseeeesenaeeeessetseeeens 287 Optimize copy quality for text or piGrES3 c0 oa oir iu ewame 288 Edge to edge copying siscasvussaciianerurveraudisaunneedurse bye unbebennnth ord konvsusiatdlotebur nuelvebneeyshhss 288 Clean the pickup rollers and separation pad in the document feeder sseeeeeereees 289 Improve SeOnirCUGLIby iesea a eatet nai A GE eae OO ES 291 Check the scanner glass for dirt or smudges cccecccceeeesceeeeeeenseeceetseeeeenseeeeesnaeees 291 Check the resolution settings a hiacicsintiwens dias tvar wedevonter ete eects aiend caved emtgeawams etuas utente 292 Check the color setings erriren n e a a E nmeiae wei A 293 Check the image adjustment settings cccccecceeeseeceeeeeeeceseeeeeteaeeeeeeeensettneeeeeeeeeenes 293 Optimize scan quality for text or pictures cceeeececeeeesseeeeeeeeeeeeeeseeeeeeeeenseeeeeseseees 294 Check the output quality settings 4s220 eres caerorescertaeetaene ea tiene aetna 294 Clean the pic
131. eature 3 Configure any necessary settings and then touch the Start button to complete the job Chapter 7 Scan send ENWW Send a scanned document to a network folder The product can scan a file and save it in a folder on the network The following operating systems support this feature e Windows Server 2003 64 bit e Windows Server 2008 64 bit e Windows XP 64 bit e Windows Vista 64 bit e Windows 7 64 bit e Novell v5 1 and later access to the Quick Sets folders only e NOTE You can use this feature with Mac OS X v10 6 and earlier if you have configured Windows File Sharing E NOTE You might be required to sign in to the product to use this feature The system administrator can use the HP Embedded Web Server to configure pre defined Quick Sets folders or you can provide the path to another network folder 1 Place the document face down on the scanner gos or place it face up in the document eeder and adjust the paper guides to fit the size of the document NOTE If you select the 2 sided scannin and automatic image orientation options that are available for this product you can load pages in the document feeder with any orientation ENWW Send a scanned document to a network folder 173 2 3 4 174 From the Home screen on the product control Whe touch the Save to Network Folder utton NOTE f prompted type your user name and password To use one of the preset job setting
132. ect the network cable to the product and to the network 3 Wait for 60 seconds before continuing During this time the network recognizes the product and assigns an IP address or host name for the product ENWW Connect the product to a network by using a network cable and install the software Windows 17 4 From the Home screen on the product control panel touch the Network button to identify the product IP address or host name If the Network button is not visible you can find the IP address or host name by printing a configuration page From the Home screen on the product control panel scroll to and touch the Administration button Open the following menus e Reports e Configuration Status Pages e Configuration Page Touch the View button to view the information on the control panel or touch the Print button to print the pages Find the IP address on the Jetdirect page Jetdirect Page HP Color LaserJet Page 1 e j IPv4 If the IP address is 0 0 0 0 or 192 0 0 192 or 169 254 x x you must manually configure the IP address Otherwise the network configuration was successful IPv6 If the IP address begins with fe80 the product should be able to print If not you must manually configure the IP address install the software Close all programs on the computer Install the software from the CD Follow the on screen instructions When prompted select the Connect throug
133. ected Web Services for the product Color Usage Job Log Shows the color usage statistics for the product Fax Reports Fax Activity Log Contains a list of the faxes that have been sent from or received by this product Billing Codes Report A list of billing codes that have been used for outgoing faxes This report shows how many sent faxes were billed to each code Blocked Fax List A list of phone numbers that are blocked from sending faxes to this product Speed Dial List Shows the speed dials that have been set up for this product Fax Call Report A detailed report of the last fax operation either sent or received Other Pages Demonstration Page Prints a demonstration page that highlights the printing capability of the product RGB Samples Prints color samples for different RGB values Use the samples as a guide for matching printed colors CMYK Samples Prints color samples for different CMYK values Use the samples as a guide for matching printed colors PCL Font List PS Font List Prints the available PCL fonts Prints the available HP postscript level 3 emulation fonts 14 Chapter 1 Product introduction ENWW 2 ENWW Connect the product and install software e Connect the product to a computer by using a USB cable and install the software Windows e Connect the product to a network by using a network cable and install the softwa
134. ed to the top and content is shifted down or if the header is overlayed on top of the previous header JBIG Compression Enabling the JBIG Compression feature can reduce phone call charges by reducing fax transmission time and might be the preferred setting However using the JBIG Compression feature might cause compatibility problems when communicating with some older fax machines in which case you might need to disable it NOTE The JBIG Compression feature works only when both the sending and receiving machines have this setting Error Correction Mode Normally the fax accessory monitors the signals on the telephone line while it is sending or receiving a fax If the fax accessory detects an error during the transmission and the Error Correction Mode setting is on the fax accessory can request that the error portion of the fax be sent again The Error Correction Mode feature is enabled by default You should turn it off only if you are having trouble sending or receiving a fax and if you are willing to accept the errors in the transmission and a probable quality reduction in the image Turning off the setting might be useful when you are trying to send a fax overseas or receive one from overseas or if you are using a satellite telephone connection NOTE Some VolP providers might suggest turning off the Error Correction Mode setting However this is not usually necessary ENWW Configure general fax send settings 199 Configure fa
135. eder with the pages facing up Adjust the paper guides to fit the size of the document 2 From the Home screen on the product control panel touch the Copy button 3 Touch the Copies field to open a keypad ENWW O san o Quick Sets Access preset job options for commonly used jobs end a document to one or more fax numbers Save the scanned job to a USB storage device 1 to 1 sided Collate Collated Paper Selection More Options Make copies from an original document Send a document as an attachment to an e mail Send a document to a folder on the network Color Black Reduce Enlarge Image Adjustment Default Copy a multiplepage original 131 4 5 132 Enter the number of copies and then touch the OK button Touch the Start button Chapter 6 Copy Ready ea Auto detect Copies 1 Sides Color Black 7 Collate Paper Selection Reduce Enlarge Image Adjustment Default ENWW Collate a copy job 1 From the Home screen on the product control panel touch the Copy button 2 Touch the Collate button ENWW Ale Start Copy cle som ro co Quick Sets Access preset job options for Make copies from an original commonly used jobs document Send a document as an attachment to an e mail Save to USB
136. elect the category of scan and send settings that you want to configure 4 Open the Default Job Options menu 5 Touch the Output Quality button 6 Select one of the predefined options Touch the Save button 7 Touch the Start button Chapter 10 Solve problems ENWW Clean the pickup rollers and separation pad in the document feeder 1 Lift the document feeder latch 2 Open the document feeder cover ENWW Improve scan quality 295 4 296 Remove any visible lint or dust from each of the feed rollers and the separation pad using compressed air or a clean lint free cloth moistened with warm water NOTE Lift up the roller assembly so you can clean the second roller Close the documentfeeder cover Chapter 10 Solve problems ENWW Improve fax quality Check the scanner glass for dirt or smudges Over time specks of debris might collect on the scanner glass and white plastic backing which can affect performance Use the following procedure to clean the scanner glass and white plastic backing 1 Press the power button to turn off the product and then disconnect the power cable from the electrical outlet 2 Open the scanner lid Align paper that has copy defects with the scanner glass to identity the locations of dirt or smudges ENWW Improve fax quality 297 3 Use a soft cloth or sponge that has been 298 moistened with nonabrasive glass cleaner to clean the following areas 1 Wh
137. ement kit Mandatory CD644 67920 Keyboard assembly kit English Replacement keyboard assembly Mandatory 12709 67919 that also includes a set of language specific keyboard overlays Keyboard assembly kit English Replacement keyboard assembly Mandatory 5851 5008 UK that also includes a set of language specific keyboard overlays Keyboard overlay Russian Replacement keyboard overlay Mandatory 5851 5001 Keyboard overlay Italian Replacement keyboard overlay Mandatory 5851 5002 Keyboard overlay French Replacement keyboard overlay Mandatory 5851 5003 Keyboard overlay French Replacement keyboard overlay Mandatory 5851 5007 Canada Keyboard overlay French Replacement keyboard overlay Mandatory 5851 5146 Swiss Keyboard overlay Portuguese Replacement keyboard overlay Mandatory 5851 5004 Keyboard overlay Spanish Replacement keyboard overlay Mandatory 5851 5005 Spain Chapter 4 Parts supplies and accessories ENWW Table 4 1 Customer self repair parts continued Item Description Self replacement options Part number Keyboard overlay Spanish Latin Replacement keyboard overlay Mandatory 5851 5006 America Keyboard overlay German Replacement keyboard overlay Mandatory 5851 5145 Keyboard overlay German Replacement keyboard overlay Mandatory 5851 5147 Swiss Keyboard overlay Danish Replacement keyboard overlay Mandatory 5851 5148 Keyboard overlay Traditional Replacement keyboard overlay Mandatory 5851 5149 Chines
138. en click the Properties or Preferences button 3 Click the Paper Quality tab 4 In the Special pages area click the Print pages on different paper option and then click the Settings button 92 Chapter 5 Print Print ex Properties Find Printer Print to file E manual duplex ranges EA j From the i section For example type 1 3 5 12 or plsl pls2 p1s3 p8s3 Print what Document izl Zoom Print All pages in range x Pages per sheet 1 page_ Ei Scale to paper size No Scaling i Advanced Pining Sheets Pore Guaty fects ring ueb Sores Coe Services y Paper Options Paper sizes 8 5 x 11 inches Letter Paper source Automatically Select Papertype Unspectfied m Print Quality Special pages Covers Print pages on diferent paper magere 3600 E Insert blank or preprinted sheets Gloss Level Chapter separator pages Dean o Settings O a e 0K cancel Advanced Printing Shortcuts Paper Quaity Effects Finishing Job Storage Color Services 8 5 x 11 inches Letter X Paper source Automatically Select P Paper type Unspecified Print Quality ImageREt 3600 x Gloss Level G a ca ENWW 5 6 7 In the Pages in document area select either the First or Last option Sele
139. end feature that you want to use 2 Complete the fields on the first screen as appropriate for the scan send feature you are using 3 Touch the More Options button at the bottom of the screen 4 Touch the Job Build button 5 E NOTE If the button is not on the first page of options touch the More Options button again Touch the Start button After each page is scanned or when the document feeder is empty the control panel prompts you for more pages If the job contains more pages load the next page and then touch the Scan button The product temporarily saves all the scanned images Touch the Finish button to complete the job Suppress blank pages for scanning You can instruct the product to exclude blank pages in the original document from the scanned image This feature is useful whan you are scanning pages printed on both sides so you can eliminate blank ENWW Use image processing features for scanning 163 pages in the document By default the product includes all pages in scanned images Use the following procedure to suppress blank pages 1 From the Home screen on the product control panel scroll to and touch the button for the scan send feature that you want to use 2 Complete the fields on the first screen as appropriate for the scan send feature you are using 3 Touch the More Options button at the bottom of the screen 4 Touch the Blank Page Suppression button y NOTE Ifthe bution is not on the fi
140. entation Mac OS X oc 2sccsaac cane cninuadbesnenpdaniceniwngels badlivemnanta tenes 100 Select the paper type Mac OS X cajcrvaninciicamacuniiulnenuene arene 100 Print a cover page Mac OS X ressis tenniesps sentein i ii 100 Scale a document to fit page size Mac OS X ccccccnnissdsdnocsesnscaderacdasswnsdeeddasansoonecnnses 101 Create a booklet Mac OS X ic acenivceadvoivivecceidsonntradnenaiindaimeanamaiadouenn 101 Additional print tasks Windows lt i avajensn ussivineninye isis nit edie aka nin s ic dni nts ipsesidncoa testa des 102 Cancel a print job Windows scniis ence neuduecntantuianereteerattumiabinn empl tuniubuinsitamaeenneenenes cine 102 Select the paper size Windows ccsunueusanusnin amines minmuneene 102 Select a custom paper size Windows 9 schiccvaviensinennsiehnincyaissiabhulneddensmeraviellsvataliesalntenticaiys 103 Print watermarks Windows sv catt bands cade bijan puiensa tdehiubeAandinaudeaphplgspheneedtoaqueedladeaeundes 103 Additional print tasks Mac OS X oi coesavdenduivaspnidiniepens aden enero eieeee ea 104 Cancel a print pole MS OS X saastinctce csc ti ett aniettig ee l lnc Sletten h 104 Select ihe paper size Mac OS X escicn eai a a 104 Select a custom paper size Mac OS X scasseicsnasgaasivzaugresnerdedannavaneenreapnqeanovareemanednes 104 vi Print watermarks Mac OS X wiinssnestarissacsdecsnndows sbenciaenmonndnianeseadolatvaiadeanbetamwaveds 105 Color Printingiesenser rar RENE A E 106 Use the
141. ently pulling the paper straight out 2 Ifyou cannot remove the paper or if no jammed paper is visible in Tray 1 close Tray 1 and open the right door 3 If paper is visible inside the right door gently pull the trailing edge to remove it ENWW Clear jams 267 4 Gently pull the paper out of the pick up area 5 Close the right door 268 Chapter 10 Solve problems ENWW Clear jams in Tray 2 1 Open Tray 2 and make sure that the paper is stacked correctly Remove any jammed or damaged sheets of paper 2 Close the tray ENWW Clear jams 269 Clear jams in the right door CAUTION The fuser can be hot while the product is in use Wait for the fuser to cool before clearin P g jams 1 Open the right door 2 If paper is jammed as it enters the output bin gently pull the paper downward to remove it 3 If paper is jammed inside the right door gently pull the paper to remove it 270 Chapter 10 Solve problems ENWW 4 Lift the paper feed cover on the inside of the right door If jammed paper is present gently pull the paper straight out to remove it 5 Close the paper feed cover 6 Gently pull the paper out of the pickup area 7 Look for paper in the Tray 2 roller area Push up on the two green tabs to release the jam access door Remove any jammed paper and close the door ENWW Clear jams 271 10 272 If paper is visible entering the bottom of the fuser ge
142. ents by using the Quick Sets feature Use the Quick Sets feature to quickly access preset job options for the following scan send features e Email e Save to Network Folder e Save to USB e Save to SharePoint The product administrator can use the HP Embedded Web Server to create Quick Sets which are then available in the Quick Sets menu from the control panel Home screen Create a Quick Set 1 Open a Web browser and then enter the product IP address in the address line 2 When the HP Embedded Web Server opens click the Sean Digital Send tab 3 Click one of these scan send links from the pane on the left side of the window e E mail Setup e Save to Network Folder Setup e Save to SharePoint e Save to USB Setup 4 Inthe Quick Sets area click the Add button and then follow the on screen instructions to create the Quick Set Use a predefined Quick Set 172 1 From the Home screen on the product control panel touch the Quick Sets button NOTE The product administrator has the option to place Quick Sets directly on the Home screen In that case touch the button for the specific Quick Set instead of touching the Quick Sets button 2 Touch the name of the Quick Set that you want to use NOTE Quick Sets are color coded to correspond with each scan send feature For example Email Quick Sets have a green bar behind the Quick Set name which corresponds with the green bar behind the name of the E mail f
143. erval setting Redial On No Answer The Redial On No Answer setting selects the number of times the fax accessory redials if the number dialed does not answer The number of retries is either O to 1 used in the U S or O to 2 depending on the country region setting The interval between retries is set by the redial interval setting ENWW Configure fax dialing settings 197 Menu item Description Detect Dial Tone The Detect Dial Tone setting determines whether the fax checks for a dial tone before sending a fax Dialing Prefix The Dialing Prefix setting allows you to enter a prefix number such as a 9 to access an outside line when dialing This prefix number is automatically added to all phone numbers when dialed 198 Chapter 8 Fax ENWW Configure general fax send settings 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus Fax Settings e Fax Send Settings Fax Send Setup e General Fax Send Settings Configure any of the following settings Menu item Description Fax Number Confirmation When the Fax Number Confirmation feature is enabled the fax number must be entered twice to ensure that it was entered correctly The feature is disabled by default PC Fax Send Use the PC Fax Send feature to send faxes from a PC This feature is enabled by default Fax Header Use the Fax Header feature to control whether the header is append
144. ervices NOTE Always select a shortcut before Apiring tet cole of saved pint stings that you can se adjusting any of the settings on the right side Pirino tats of the screen If you adjust the settings and men select a shortcut all your adjustments are ost 8 5 x 11inches Save As Delete Reset 80 Chapter 5 Print ENWW 5 Select the print options for the new shortcut 6 Click the Save As button ENWW Printing Shortcuts Paper Quality Effects Finishing Job Storage Color _ Services shortcut is a collection of saved print settings that you can select with a single click i Eii ERE K Printing Shortcuts Paper Qualty Effects Finishing Job Storage Color _ Services A printing shortcut is a collection of saved print settings that you can select with a single click Printing shortcuts Bii Print tasks Windows 81 7 Enter a name for the shortcut and then click the OK button 8 Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button to print the job 82 Chapter 5 Print Name Please type a name for t
145. es i H Current page Selection Pages F Collate Type page numbers and or page 1 1 ranges separated by commas counting from the start of the document or the section For example type 1 3 5 12 or pisi pis2 pis3 p8s3 a 27 Iz Pages per sheet ipage x zl Scale to paper size No Scaling Print what Document Print All pages in range ENWW Print tasks Mac OS X Use a printing preset Mac OS X 1 2 3 4 Click the File menu and then click the Print option In the Printer menu select the product In the Presets menu select the printing preset Click the Print button E NOTE To use print driver default settings select the standard option Create a printing preset Mac OS X Use printing presets to save the current print settings for reuse 1 2 3 Click the File menu and then click the Print option In the Printer menu select the product By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then open a menu for which you want to change the print settings For each menu select the print settings that you want to save for reuse In the Presets menu click the Save As option and enter a name for the preset Click the OK button Automatically print on both sides Mac OS X 1 2 3 4 5 Click the File menu and then click the Print option In the Printer menu select the
146. es fax 207 scan 163 system requirements HP Embedded Web Server 236 T T 30 Trace report 321 TCP IP manually configuring IPv4 parameters 234 manually configuring IPv parameters 235 toner cartridges loading 61 non HP 53 63 order numbers 63 recycling 63 replacing 64 storage 63 toner collection unit replacing 67 toner cartridge status 278 transparencies automatic sensing 38 42 47 printing Windows 89 trapping 108 Tray 1 automatic paper sensing 38 jams 267 loading 35 ENWW tray 1 capacity 33 orientation 33 Tray 2 jams 269 loading 41 tray 2 capacity 39 orientation 39 Tray 3 jams 274 275 loading 45 tray 3 capacity 44 orientation 44 trays configure 31 included 2 locating 4 troubleshooting AirPrint 119 checklist 252 direct connect problems 307 easy access USB printing problems 305 jams 258 Mac problems 324 network problems 308 paper feed problems 257 PBX systems 317 slow fax reception 315 slow fax transmission 317 troubleshooting tools HP Embedded Web Server 240 two sided copying 135 136 two sided printing settings Windows 83 U uninstalling Mac software 327 uninstalling Windows software 326 universal print driver 74 usage page description 13 USB sending to 178 USB configuration Mac 20 USB configuration Windows 16 ENWW USB storage accessories printing from 121 USB scanto 178 vV VolP 314 W watermarks printing Mac 105 printing Windows 103 Web browser requirements H
147. eseeeeeteeeeees 322 An error message was displayed during the software installation ccsceseseeeteeeees 322 The product is in Ready mode but nothing prints ceseseceecceeeeeesnneeeeeeeeeessneeeeeeees 322 Solve product software problems Mac OS X c ccccesseeeeesececeeeeeeeeeeeeeeeeceseeeenseeeeeneeeeneeeeees 324 ENWW The product name does not appear in the product list in the Print amp Fax or the Print amp Seanlist cc weathers vats hatardevy Cara Sea ear ea em rsnan erie eta aa aaa eo 324 A print job was not sent to the product that you wanted cccccessceeeeeseeeeeeeteeeeeaes 324 When connected with a USB cable the product does not appear in the Print amp Fax or the Print amp Scan list after the driver is selected cccccccccsessssecececececeessssseesseeeeeeeees 324 Remove software Windows 5 0 cdcadsisvsvvcvesivs sauvendelaciesavinnetbit ead ovecieesddneadiecivelenavexmeriutemncess 326 Remove the print driver Mac OS X siuncvossenndsnsranrnsreeasiarronsiensadvannrobeneanesauenesivacenertedournapvonsens pes 327 Indek iscdsenstacasdicssiacnvidcurasesbidisvidenuisdswadeuwadeveidenviduswiaenviseniiaenceuad bods do as bcnandabeaiepans eaedaniaabens 329 ENWW xiii xiv ENWW 1 Product introduction e Product features e Product views e Product reports ENWW Product features Paper handling Tray 1 holds 100 sheets Tray 2 holds 250 sheets Accepts one optional 5
148. et Print page borders Page onder Right then Down a Orientation Potrat Landscape E Rotate by 180 degrees Ay Print tasks Windows 83 4 Select the Print on both sides check box Click the OK button to close the Document Prance Pirra Sones Papera Seats Fr ib Sore Cor Serres Properties dialog box 1 coset stone T Fip pages up Booklet layout oe Pages per sheet page per sheet x Print page borders Page order Right then Down Orientation Portrait Landscape E Rotate by 180 degrees Co 5 In the Print dialog box click the OK button to ales print the job Printer Name i rae Oe Or z Properties Status Ide Find Printer Type Om Ome Where gt a e aul ee Print to file Comment Manual duplex Page range Copies Al Number of copies i Current page Selection Pages 7 collate Type page numbers and or page 1 ranges separated by counting from the start of the document or the section For example type 1 3 5 12 or pisi pis2 pis3 p8s3 Print what Document z zoom Print All pages in range z Pages per sheet page o B Scale to paper size No Scaling oH 84 Chapter 5 Print ENWW Print multiple pages per sheet Windows 1 From the software program
149. et 1 page per sheet x Pint page borders Page order Right then Down x Orientation Portrait Landscape F Rotate by 180 degrees only Advanced Printing Shortcuts Paper Quaity Effects Finishing Job Storage Color _ Services Document Options Rip pages up Booklet layout Pages per sheet 1 page per sheet x Print page borders Page order Right then Down es Orientation Portrait Landscape Rotate by 180 degrees ca Caw Print tasks Windows 97 5 6 98 In the Booklet layout drop down list click the Left binding or Right binding option The Pages per sheet option automatically changes to 2 pages per sheet Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button to print the job Chapter 5 Print Advanced Printing Shortcuts Paper Quaity Effects Finishing Job Storage Color_ Services V Print on both sides Fip pages up j wy Pages per sheet 2 pages per sheet x Print page borders d Right then Down Orientation Portrait 5 Landscape E Rotate by 180 degrees ra Co cone Ay E ssnuenes E Cewe Status Idle Find Printer Type _ ee Where ae ess Comment E Manual duplex Page range Copies all Number of copi
150. ew Click Start click Settings and then click Printers Windows Vista Click the Windows icon in the lower left corner of the screen click Control Panel and then click Printers Windows 7 Click the Windows icon in the lower left corner of the screen and then click Devices and Printers 2 Right click the print driver icon and then select Properties or Printer properties 3 Click the Device Settings tab 76 Chapter 5 Print ENWW Change print job settings Mac OS X Change the settings for all print jobs until the software program is closed 4 5 Click the File menu and then click the Print option In the Printer menu select the product By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then open a menu for which you want to change the print settings For each menu select the print settings that you want to change Change the settings that you want on the various menus Change the default settings for all print jobs 1 2 3 4 5 6 Click the File menu and then click the Print option In the Printer menu select the product By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then open a menu for which you want to change the print settings For each menu select the print settings that you want to save for reuse In the Presets menu click the Save As option and enter a name for the preset
151. ey lightly touch the paper stack but do not bend it ENWW Tray 1 37 Print envelopes If your software does not automatically format an envelope specify Landscape for page orientation in your software program or print driver Use the following guidelines to set margins for return and destination addresses on Commercial 10 or DL envelopes Address type Left margin Top margin Return 15 mm 0 6 in 15 mm 0 6 in Destination 102 mm 4 in 51 mm 2 in For envelopes of other sizes adjust the margin settings accordingly Automatic paper sensing auto sense mode The automatic paper type sensor functions when a tray is configured to the Any Type or Plain setting After it has picked up paper from the tray the product can detect overhead transparencies paper weight and gloss level For more control select a specific paper type for the job or configure the tray for a specific paper type Auto sense settings 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e General Settings e Print Quality e Auto Sense Behavior 3 Select one of the auto sense modes Full sensing Tray 1 only For each sheet of paper that it picks up from the tray the product detects light paper plain paper heavy paper glossy paper tough paper and transparencies Expanded sensing For the first few sheets of paper that it picks up from the tray the product detects light
152. f the complete Administration menu so you can more easily navigate to the individual settings you need 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Reports e Configuration Status Pages 3 Select the Administration Menu Map option 4 Touch the Print button to print the report Chapter 10 Solve problems ENWW Paper feeds incorrectly or becomes jammed The product does not pick up paper The product picks up multiple sheets of paper The document feeder jams skews or picks up multiple sheets of paper Prevent paper jams The product does not pick up paper If the product does not pick up paper from the tray try these solutions 1 2 3 4 Open the product and remove any jammed sheets of paper Load the tray with the correct size of paper for your job Make sure the paper size and type are set correctly on the product control panel Make sure the paper guides in the tray are adjusted correctly for the size of paper Adjust the guides to the appropriate indentation in the tray Check the product control panel to see if the product is waiting for you to acknowledge a prompt to feed the paper manually Load paper and continue The rollers above the tray might be contaminated Clean the rollers with a lint free cloth dampened with warm water The product picks up multiple sheets of paper If the product picks up multiple sheets of p
153. f the search screen is populated If necessary scroll to see all the entries or type more letters to narrow the search Select the appropriate name from the list and touch the OK button The speed dial list on the main fax screen shows the selected entry within the list of numbers Touch a speed dial number to add it to the recipients list Select or search for additional names as needed Search a speed dial list by name 227 Send a fax by using fax address book numbers The fax address book feature allows you to store fax numbers on the product Your Microsoft Exchange contact list might also be enabled on the product to appear in the fax address book 1 From the Home screen on the product control panel touch the Fax button 2 Touch the Address Book icon to display the Address Book screen 3 Select a fax address book source from the drop down menu 228 Chapter 8 Fax eee start copy ole Access preset job options for Make copies from an original B commonly used jobs document Send a document to one or more fax numbers Send a document as an attachment to an e mail Save to Network Folder Send a document to a folder on the network Retrieve from Device Memory e fe Send Fax Ready Preview Fax Number Company Fax Recipients 5555555555 A Save to USB Save the scanned job to a USB storage device Save to Device Memory 00
154. fax activity log complete the following steps 1 On the control panel touch the Administration icon 2 Open the following menus e Fax Settings e Clear fax activity log 3 Touch the Clear button to clear the fax activity log Billing code report The billing code report is a list of the most recent 500 faxes that were successfully sent listed by billing code The following information is provided in this report e Billing code number e Date and time of all faxes that were successfully sent e Identification number e Duration off hook time e Number of pages sent e Result success The database stores the most recent 500 faxes If you want to use the report for record keeping purposes print the report periodically and then clear it Blocked fax list report The blocked fax list report contains the list of fax numbers that the product has been configured to not receive faxes from Speed dial list report A speed dial list report lists the fax numbers assigned to speed dial names Fax call report The fax call report is a brief report that indicates the status of the last fax that was sent or received 232 Chapter 8 Fax ENWW 9 Manage the product e Configure IP network settings e HP Embedded Web Server e HP Utility Mac OS X e Use HP Web Jetadmin software e Economy settings e Product security features e Upgrade the product firmware ENWW 233 Configure IP network settings Printer sha
155. fields on the first screen to specify the fax recipient information Touch the More Options button at the bottom of the screen 204 Chapter 8 Fax ENWW 4 Touch the Original Size button 6 NOTE If the button is not on the first page of options touch the More Options button again 5 Select one of the predefined page sizes or select the Automatically detect option to instruct the product to use internal sensors to try to determine the page size 6 Touch the OK button to save the changes 7 Touch the Start button to begin scanning Select notification options for faxes You can instruct the product to notify you of the status of fax jobs The product can print the notification or it can send the notification in an email to an address that you specify 1 From the Home screen on the product control panel touch the Fax button 2 Complete the fields on the first screen to specify the fax recipient information 3 Touch the More Options button at the bottom of the screen 4 Touch the Notification button fey NOTE If the button is not on the first page of options touch the More Options button again 5 By default the product is set to send no notification To receive a notification select either of the following options e Notify when job completes The product notifies you upon completion of the job e Notify only if job fails The product notifies you only if the job fails It sends no notification for suc
156. file to disk could be corrupt product disk or no space available on the product s disk Out of memory on product A power failure occurred on the sending fax product during the fax transmission Try resending fax if the error persists contact support Try resending fax if the error persists contact support If the error persists delete items from the product memory such as stored jobs or saved faxes Try resending the fax ENWW Solve fax problems 319 Receive fax messages Table 10 2 Receive fax messages Message Error No Description Action Success n a The fax transmission was None successful Blocked n a The receiving fax machine is None using the blocked number feature and is blocking this fax Failed Any The fax might be corrupted or Ask the sender to resend the fax not sent if the error persists contact support Failed 0 Incompatible page width or Ask the sender to resend the fax page had too many bad lines if the error persists contact support Failed 17 36 Lost telephone connection or Ask the sender to resend the fax interruption between sender if the sending machine does not receiver automatically retry Failed Any besides 17 or 36 General communications issue Ask the sender fo resend the fax where the fax transmission was if the error persists contact interrupted or did not proceed as support expected Space Fail 0 Unable to read or write image Ask the sender to
157. following menus e General Settings e Date Time Settings e Date Time Touch the correct Time Zone setting for your locale Touch the Month drop down menu and select a month Touch the boxes next to the Date drop down menu to enter the day and year from the keypad Touch the boxes below the Time heading to enter the hour and minutes from the keypad and then touch the AM or PM button Touch the Adjust for Daylight Savings feature if necessary Touch the Save button to save the settings Set or verify the date time format The date and time format setting for the fax accessory is in the same format as the product date and time setting Use the Fax Setup Wizard to provide this information or follow these steps 1 2 ENWW From the Home screen on the product control panel scroll to and touch the Administration button Open the following menus e General Settings e Date Time Settings e Date Time Format Touch a Date Format option Configure required fax settings 195 4 Touch a Time Format option 5 Touch the Save button to save the settings 196 Chapter 8 Fax ENWW Configure fax dialing settings 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus Fax Settings e Fax Send Settings Fax Send Setup e Fax Dialing Settings Configure any of the following settings Menu item Description Fax Dial Volume Use the Fax Dial Vol
158. fonts upload Mac 243 ENWW formatter security 249 fraud Web site 54 fuser jams 270 G gateway setting default 234 general configuration HP Embedded Web Server 237 grayscale copy jobs 140 group dial See speed dial H hard disks encrypted 249 help control panel how to connect page description 13 HP Easy Color disabling 106 using 106 HP Embedded Web Server AirPrint settings 119 copy settings 238 digital send settings 239 fax settings 240 general configuration 237 HP Web Services 241 information pages 237 network settings 241 other links list 242 print settings 238 scan settings 239 security settings 241 troubleshooting tools 240 HP Embedded Web Server EWS features 236 network connection 236 HP ePrint software 117 HP ePrint using 116 HP fraud Web site 54 HP Smart Print 120 HP Universal Print Driver 74 HP Utility 243 HP Utility Mac 243 HP Web Jetadmin 245 11 256 HP Web Services enabling 241 HP Web Services enabling 116 l image orientation faxes 209 scanning 167 image preview scan 169 information pages HP Embedded Web Server 237 printing or viewing 13 installing product on wired networks Mac 21 software wired networks 18 interface ports locating 5 6 Internet Explorer versions supported HP Embedded Web Server 236 IP address configuring IP Security 248 IPsec 248 IPv4 address 234 IPv address 235 17 21 J jams auto navigation 260 causes of 258 document feeder 262 fuser
159. fy the guides lightly touch the stack but do not bend it NOTE To prevent jams do not overfill the tray Be sure the top of the stack is below the tray full indicator NOTE If the tray is not adjusted correctly an error message might display during printing or the paper might jam ENWW Tray 2 41 4 Slide the tray into the product 5 The control panel shows the tray s paper type and size If the configuration is not correct follow the instructions on the control panel to change the size or type 6 For custom size paper you need to specify the X and Y dimensions for the paper Automatic paper sensing auto sense mode The automatic paper type sensor functions when a tray is configured to the Any Type or plain type setting After it has picked up paper from the tray the product can detect overhead transparencies paper weight and gloss level For more control select a specific paper type for the job or configure the tray for a specific paper type Auto sense settings 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e General Settings e Print Quality e Auto Sense Behavior 3 Select one of the auto sense modes 42 Chapter 3 Input trays and output bins ENWW Expanded sensing For the first few sheets of paper that it picks up from the tray the product detects light paper plain paper heavy paper glossy paper tough paper an
160. g sections list the fax reports available on this product These reports can be printed or viewed on the product control panel The following fax reports are available on this product e Fax Activity Log e Billing Codes Report e Blocked Fax List e Speed Dial List e Fax Call Report Use the following steps to print or view a fax report 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Reports e Fax Reports 3 Select the log or report to print or view 4 Touch the Print or View button Fax activity log The fax activity log includes the following information e The fax header information configured on the product e The job number of each fax job e Date and time of faxes received sent or failed to send e The type of fax job send or receive e Identification of the sender phone number if available e Duration off hook time e Number of pages e Result successfully sent pending or failed to send which includes error type and code The database stores the most recent 500 fax entries The database fax entries include any fax session as an entry For example a fax session could be a sent fax received fax or firmware upgrades Depending on the activity there might be fewer than 500 entries in the report If you want to use the log for record keeping purposes print the log periodically and then clear it ENWW Fax reports 231 To clear the
161. ge at the right side of the Top edge at the right side of the tray tray ENWW Tray 2 39 Table 3 5 Tray 2 paper orientation continued Paper type Image orientation Duplex mode 2 sided printing Landscape l sided printing How to load paper How to load paper Alternative Letterhead Mode Enabled Alternative Letterhead Mode Disabled Face down Face down Top edge at the left side of the Top edge at the left side of the tray tray Face up Face up Top edge toward the back of the Top edge toward the back of the product product 2 sided printing Face down Face down Top edge toward the front of the Top edge toward the front of the product product Prepunched Portrait or landscape 1 or 2 sided printing Holes toward the back of the product Not applicable 40 Chapter 3 Input trays and output bins ENWW Load Tray 2 This tray holds up to 250 sheets of 75 g m 20 lb paper If the paper is heavier the tray does not hold as many sheets Do not overfill the tray A CAUTION Do not print envelopes labels postcards or unsupported sizes of paper from Tray 2 Print these types of paper only from Tray 1 1 Slide open the tray NOTE Do not open the tray while it is in use 2 Adjust the paper length and paper width guides by squeezing the adjustment latch and sliding the guides to the size of the paper being used 3 Load paper into the wa ae Check the paper to veri
162. ge processing features for fax send jobs 209 5 Touch the Automatic Tone check box to select it 6 Touch the OK button to save the changes 7 Touch the Start button to begin scanning Automatic misfeed detection for faxes The document feeder for this product has a sensor that automatically detects the thickness of the pages as they enter the scanning mechanism If the sensor detects two or more pieces of paper at one time the product stops and alerts you to remove the pages The setting is turned on by default To override the setting so that you can fax documents such as folded booklets through the document feeder follow these instructions 1 From the Home screen on the product control panel touch the Fax button 2 Complete the fields on the first screen to specify the fax recipient information 3 Touch the More Options button at the bottom of the screen 4 Touch the Misfeed Detection button oy NOTE If the button is not on the first page of options touch the More Options button again 5 Touch the Disabled check box to select it 6 Touch the OK button to save the changes 7 Touch the Start button to begin scanning 210 Chapter 8 Fax ENWW Fax documents by using the Quick Sets feature Use the Quick Sets feature to quickly access preset job options for sending faxes The product administrator can use the HP Embedded Web Server to create Quick Sets which are then available in the Quick Sets menu from the co
163. gin scanning Automatic tone adjustment for copies You can configure the product to automatically adjust the darkness contrast and background cleanup settings on a page by page basis For example if the original document has some pages that are lighter than the others the resulting scanned image has a more uniform darkness setting for all pages 1 From the Home screen on the product control panel touch the Copy button 2 Touch the Image Adjustment button 9 NOTE Ifthe button is not on the first page of options touch the More Options button at the bottom of the screen 3 Touch the Automatic Tone check box to select it 4 Touch the OK button to save the changes 5 Touch the Start button to begin scanning ENWW Use advanced image processing features for copying 127 Make a single copy 1 Place the document face down on the scanner lass or place it face up in the document aie and adjust the paper guides to fit the size of the document 2 From the Home screen on the product control panel touch the Start button O Start Copy OOG e m o com F Access preset job options for Make copies from an original commonly used jobs document Send a document to one or more fax numbers Send a document as an attachment to an e mail Save to USB Save to Network Folder Save the scanned job to a USB storage device Save to Device Memory Retrieve from Device Memory Send a document to a folder on
164. h a wired network option Chapter 2 Connect the product and install software ENWW 5 From the list of available products select the one that has the correct IP address If the product is not listed manually enter the product s IP Address Host Name or Hardware Address 6 At the end of the installation click the Finish button or click the More Options button to install more software or configure basic digital sending features for the product 7 Print a page from any program to make sure that the software is correctly installed ENWW Connect the product to a network by using a network cable and install the software Windows 19 Connect the product to a computer by using a USB cable and install the software Mac OS X This product supports a USB 2 0 connection Use an A to B type USB cable HP recommends using a cable that is no longer than 2 m 6 5 ft 1 Connect the USB cable to the product and the computer NY L Install the software from the CD Click the product icon and follow the on screen instructions Click the Close button eS OP Print a page from any program to make sure that the software is correctly installed 20 Chapter 2 Connect the product and install software ENWW Connect the product to a network by using a network cable and install the software Mac OS X Configure the IP address 1 Make sure the product is turned on and that the Ready message displays on the product contr
165. he Settings button to open the manual color adjusment window NOTE Changing color settings manually can impact output HP recommends that only color graphics experts change these settings Click the Print in Grayscale option to print a color document in black and shades of gray Use this option to print color documents for photocopying or faxing Also use this option to print draft copies or to save color toner Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button to print the job Change the color options Mac OS X 282 1 2 Click the File menu and then click the Print option In the Printer menu select the product By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then click the Color Options menu Click the HP EasyColor check box to clear it Chapter 10 Solve problems ENWW 5 Open the Advanced settings 6 Adjust the individual settings for text graphics and photographs 7 Click the Print button Try a different print driver Try using a different print driver if you are printing from a software program and the printed pages have unexpected lines in graphics missing text missing graphics incorrect formatting or substituted fonts The following print drivers are available at www hp com go licolorflowMFPM575_ software 2 NOTE For Mac OS X the product uses the Postscript print driver It also use
166. he Speed Dials screen Touch the One Touch Speed Dials number of the list to be edited Touch the down arrow on the Speed Dial Name box to open the drop down menu Touch the Fax Numbers item SS eS E To add a fax number for a speed dial name touch the screen to the right of the last digit of the last fax number in the list When the cursor appears touch the enter key to move the cursor to the next line and then type the fax number 7 Touch the OK button to return to the Speed Dials screen 8 Touch the OK button to return to the Fax screen 220 Chapter 8 Fax ENWW Delete a speed dial list ENWW 1 2 3 4 5 From the Home screen on the product control panel scroll to and touch the Fax button Touch the Speed Dials button to display the Speed Dials screen Touch the One Touch Speed Dials number of the list to be deleted Touch the Delete button Touch the Yes button to confirm the deletion of the speed dial list and to return to the Fax screen Delete a speed dial list 221 Delete a single number from a speed dial list 1 From the Home screen on the product control panel scroll to and touch the Fax button 2 Touch the Speed Dials button to display the Speed Dials screen 3 Touch the One Touch Speed Dials number of the list to open the keyboard 4 Touch the down arrow on the Speed Dial Name box to open the drop down menu and then touch the Fax Numbers option 5 Scroll through the list of fax numbers an
167. he first screen as appropriate for the scan send feature you are using 3 Touch the More Options button at the bottom of the screen 4 Touch the Resolution button fey NOTE If the button is not on the first page of options touch the More Options button again 5 Select one of the Resolution options 6 Touch the OK button to save the changes 7 Touch the Start button to begin scanning Automatic color detection for scanning ENWW Use the Color Black feature to configure the color settings that the product uses for scanned images The following options are available Auto detect The product previews the images and determines whether the pages contain color If the pages have color the product creates a color image If the pages do not have color the product creates a black image or a grayscale image Black and grayscale images have a smaller file size than color images This is the default setting Color The product always creates a color image Black Gray The product always creates an image in black and grayscale Black The product always creates an image in black only with no shades of gray 1 From the Home screen on the product control panel scroll to and touch the button for the scan send feature that you want to use 2 Complete the fields on the first screen as appropriate for the scan send feature you are using 3 Touch the More Options button at the bottom of the screen 4 Touch the Color
168. he new printing shortcut aia Printer Name se n z Properties a a Find Printer Type em Om Whee e ie ee ee ee F Print to file Fost F Manual duplex Page range Copies a Number of copies if es Current page Selection Pages Sid T colate Type page numbers and or page 1 ranges separated by commas counting from the start of the document or the section For example type 1 3 5 12 or pis1 pis2 p1s3 p8s3 pinturas ponme e Pme meesme o Psoas oe O ENWW Automatically print on both sides Windows 1 From the software program select the Print option 2 Select the product and then click the Properties or Preferences button 3 Click the Finishing tab ENWW Print Printer Name Status Type Where Comment Page range al 2 a p3 Find Printer T Print to file E manual duplex or pis1 pls2 p1s3 p8s3 section For example type 1 3 5 12 Print what Document x Zoom Print All pages in range z Pages per sheet 1 p ge Scale to paper size No Scaling i Ca E Advanced Printing Shortcuts Paper Quelty Effects Frishing Job Storage Color Services Document Options E Print on both sides Flip pages up Booklet layout Pages per sheet 1 page per she
169. he scanned images Touch the Finish button to print the copy job ENWW Use Job Build mode 145 Copy a book 1 Lift the scanner lid 2 Place the book on the scanner glass with the spine aligned with the mark on the rear center of the scanner glass 3 Gently close the scanner lid 146 Chapter 6 Copy ENWW 4 From the Home screen on the product control panel touch the Start button 5 Repeat these steps for each page that you want to copy oja O Cs es CE o Access preset job options for commonly used jobs Make copies from an original document Send a document to one or more Send a document as an fax numbers attachment to an e mail Save to USB Save to Network Folder Save the scanned job to a USB storage device Save to Device Memory Retrieve from Device Memory Send a document to a folder on the network NOTE This product does not have the capability to distinguish left and right pages Assemble the copied pages carefully ENWW Copy a book 147 Copy a photo Copy photos from the scanner glass 1 Lift the scanner lid 2 Place the photo on the scanner glass with the picture side down and the upper left corner of the photo in the upper left corner of the glass 3 Gently close the scanner lid 148 Chapter 6 Copy ENWW 4 From the Home screen on the product control panel touch the Copy button 5 Touch the More Options button
170. his option is available only after you open the View menu and select the Show Advanced Options item ENWW HP Utility Mac OS X 243 244 Menu Item Description Commands Sends special characters or print commands to the product after the print job NOTE This option is available only after you open the View menu and select the Show Advanced Options item Printer Settings Supplies Configures how the product should behave when supplies are Management nearing the end of their estimated life Trays Configuration Output Devices Duplex Mode Changes the default tray settings Manages settings for optional output accessories Turns on the automatic two sided printing mode Protect Direct Ports Disables printing over USB or parallel ports Stored Jobs Network Settings Additional Settings Manages print jobs that are stored on the product hard disk Configures the network settings such as the IPv4 and IPv6 settings Provides access to the HP Embedded Web Server Scan Settings Scan to E mail Scan to Network Folder Chapter 9 Manage the product Opens the HP Embedded Web Server page for configuring settings for scanning to email NOTE USB connections are not supported Opens the HP Embedded Web Server page for configuring settings for scanning to a network folder NOTE USB connections are not supported ENWW Use HP Web Jetadmin software HP Web Jetadmin is an award winning industry
171. ible with AirPrint go to www hp com go airprint E NOTE AirPrint does not support USB connections Find the product AirPrint name If multiple models of the product are connected to the network use the AirPrint product name to select the product from the Apple device Use the following steps to find the AirPrint product name 1 From the Home screen on the product control panel touch the Network button 2 The AirPrint product name is in the list on the screen Print from AirPrint 118 1 Onan Apple device open the document you want to print and then tap the Action p button 2 Tap the Print option 6 NOTE If you are using iOS 5 or later and printing photos the option to select the paper size appears if more than one tray is loaded with paper 3 Select the product 4 Tap the Print button Chapter 5 Print ENWW Change the AirPrint product name 1 In a supported Web browser on your computer enter the product IP address or host name in the address URL field to open the HP Embedded Web Server 2 Click the Networking tab click the TCP IP Settings option and then click the Network Identification option 3 Inthe Bonjour Service Name field type a new name 4 Click the Apply button Solve AirPrint problems Verify the product supports AirPrint Go to www hp com go airprint Upgrade the product firmware to use AirPrint Go to www hp com go licolorflowMFPM575 firmware Make sure the produc
172. ical character recognition OCR to scan the original A text file can be opened in any word processing program The formatting of the original will not be saved using this option Unicode Text OCR Unicode Text OCR is an industry standard used to consistently represent and manipulate text This file type is useful for internationalization and localization RTF OCR RTF OCR creates a rich text format RTF file by using optical character recognition OCR to scan the original RTF is an alternative text format that can be opened by most word processing programs Some of the formatting of the original will be saved using this option Searchable PDF OCR Searchable PDF OCR creates a searchable PDF file by using optical character recognition OCR to scan the original When a document is scanned in this way you can use Adobe Acrobat Reader s search tools to search for specific words or phrases within the PDF Searchable PDF A OCR Searchable PDF A OCR is a type of PDF A file that includes information about the document structure which allows content to be searched HTML OCR HTML OCR creates a Hypertext Markup Language HTML file containing the contents of the original document HTML is used to display files on Web sites CSV OCR CSV OCR is common text file format that contains comma separated values This type of file can be opened by most word processing spreadsheet or database programs Automatic page cropping fo
173. ies ltem Description Part number HP Color LaserJet 1 x 500 Paper Feeder 500 sheet paper feeder optional Tray 3 CF084A HP LaserJet Printer Cabinet A storage cabinet that is installed CFO85A beneath the product HP Jetdirect print servers HP Jetdirect ew2500 Wireless Print J8021A Server HP Jetdirect 2700w USB Wireless Print J8026A Server USB cable 2 meter standard USB compatible device C6518A connector Staple cartridge Pack of two staple cartridges Each Q7432A cartridge holds 1 500 unformed staples HP LaserJet Keyboard Overlay Kit Contains keyboard overlays and A7W12A installation instructions for the following languages e Simplified Chinese e Traditional Chinese Contains keyboard overlays and A7W13A installation instructions for the following languages Danish e French Switzerland e German Switzerland 60 Chapter 4 Parts supplies and accessories ENWW Toner cartridges e Toner cartridge view e Toner cartridge information e Replace the toner cartridges ENWW Toner cartridges 61 Toner cartridge view Q 2 Plastic shield 2 Imaging drum CAUTION Do not touch the green roller Doing so can damage the cartridge 3 Memory chip 62 Chapter 4 Parts supplies and accessories ENWW Toner cartridge information Color Cartridge number Part number Standard capacity replacement black 507A CE400A toner cartridge High capacity replacement b
174. in relation to the other pages the resulting scanned image has all pages rightside up If some of the pages have a landscape orientation the product rotates the image so that the top of the page is at the top of the image 1 From the Home screen on the product control panel scroll to and touch the button for the scan send feature that you want to use 2 Complete the fields on the first screen as appropriate for the scan send feature you are using 3 Touch the More Options button at the bottom of the screen 4 Touch the Content Orientation button ey NOTE If the button is not on the first page of options touch the More Options button again 5 Select the Automatically detect option 6 Touch the OK button to save the changes 7 Touch the Start button to begin scanning ENWW Use advanced image processing features for scanning 167 Automatic tone adjustment for scanning You can configure the product to automatically adjust the darkness contrast and background cleanup settings on a page by page basis For example if the original document has some pages that are lighter than the others the resulting scanned image has a more uniform darkness setting for all pages 1 From the Home screen on the product control panel scroll to and touch the button for the scan send feature that you want to use 2 Complete the fields on the first screen as appropriate for the scan send feature you are using 3 Touch the More Opti
175. ing as soon as it is low on toner or runs out of toner Any faxes received are stored in memory and print after the toner has been replaced Incoming voice calls usually show up in the call report as a No Fax Detected error Because these are voice calls and not a fax error no action is necessary Chapter 10 Solve problems The incoming fax was interrupted The Fax Printing Schedule feature is set to the Always store faxes option Verify that the fax telephone line does not have an activated call waiting feature A call waiting notice can interrupt a fax call in progress which causes a communication error Change the Fax Printing Schedule setting to the Always print faxes option ENWW Problems with sending faxes Problem Faxes are transmitting very slowly Cause You might be sending a complex fax such as one with many graphics Solution Complex faxes take longer to transmit The receiving fax machine might have a slow modem speed The resolution at which the fax was sent or is being received is very high A higher resolution typically results in better quality but also requires a longer transmission time The fax accessory only sends the fax at the fastest modem speed the receiving fax machine can use Wait for the fax transmission to complete Decrease the resolution and change the Optimize Text Picture option If there is a poor phone line connection the fax accessory and the
176. ing system for correct rendering e Vivid sRGB The product increases the color saturation in the midtones Use this theme when printing business graphics Improve print quality 281 e Photo sRGB The product interprets RGB color as if it were printed as a photograph using a digital mini lab The product renders deeper more saturated colors differently than with the Default sRBG theme Use this theme when printing photos e Photo Adobe RGB 1998 Use this theme with printing digital photos that use the AdobeRGB color space rather than sRGB Turn off color management in the software program when using this theme e None No color theme is used e Custom Profile Select this option to use a custom input profile to accurately control color output for example to emulate a specific HP Color LaserJet product Download custom profiles from www hp com Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button to print the job Change the color options 1 2 3 4 5 From the software program select the Print option Select the product and then click the Properties or Preferences button Click the Color tab Select the HP EasyColor check box to clear it Click the Automatic or Manual setting e Automatic setting Select this setting for most color print jobs e Manual setting Select this setting to adjust the color settings independently from other settings Click t
177. inndaeuelnonelebats 248 Sec rity statemen ensi sin n E N E E E E 248 IP SECUTI ancene e E O E A 248 Signinto the produch serine tesa Eea tt Sven pat edd EEEE EE ERNER 248 Assign a system CSS WONG deviuisocativendhoradsdaiarerior ine aaauinn rahe Nema sana 248 Encryption support HP High Performance Secure Hard Disks c ccceeeeeeeeeteeeeeees 249 Lock the formatter cage sia0h carnnadbeesdnceaabvebiouenicrantstnsnosssenanbcebsbubbdaanbadpenmnecadbeobuaets 249 Upgrade the product TEIWGne cia snrineriucee eee ee oa 250 TO S lve problems asisiccoeciccsscsnescesscansasensiecsssanncasvecenenacsassisasswonasqendaanes tenesswendcoswassasctiaatausns 251 Solve problems checklist spc eaiesranenyasninwiadyciinius ces nieee areata neces ena eee a 252 Factors that affect product performance siticiercveinwundendvenuintaatebisyedebiondnbsssbemsiliddedsiabehetetltntendneaetabibies 254 Restore factory set Geta s cutee cwsrnansscenenaanexeninraensaanecamsvauaneaivnedelsieeuauaveneenanedensaners aaesnenee 255 Controlkpanel help aces iranan e E naan eA Dae eae arION RR 256 Paper feeds incorrectly or becomes jammed ccceeesseceesseeeeeseeeecseeeeessaeeeeeseeeeesneteeenseees 257 The product does not pick up paper siscccsssverrevesi acszevteiseeraneesemararsdamanceunaiteae 257 The product picks up multiple sheets of paper ccccccccceesseceeeteeeeeeeneeeeetteeesnaeees 257 The document feeder jams skews or picks up multiple sheets
178. inter Make Job Private Secure User Name User name Custom WOOK Job Name Automatic Custom lt Automatic gt If job name exist Use Job Name 1 99 Job Notification Options E Display Job ID when printing Aot Store print jobs on the product 0K cancel ay 111 4 112 Select a Job Storage Mode option Proof and Hold Print and proof one copy of a job and then print more copies Personal Job The job does not print until you request it at the product control panel For this job storage mode you can select one of the Make Job Private Secure options If you assign a personal identification number PIN to the job you must provide the required PIN at ihe control panel If you encrypt the job you must provide the cael ec ca at the control panel Quick Copy Print the requested number of copies of a job and then store a copy of the job in the product memory so you can print it again later Stored Job Store a job on the product and allow other users to print the job at any time For this job storage mode you can select one of the Make Job Private Secure options If you assign a personal identification number PIN to the job the person who prints the job must provide the required PIN at the control panel If you encrypt the job the person who prints the job must provide the required password at the control panel Chapter 5 Print Advanced Printing Shortcuts
179. inting Shortcuts Paper Gualty Efects Frishing Job Storage Color_ Services Document Options E Print on both sides Fip pages up Booklet layout wo y Pages per sheet page per sheet z Print page borders Right then Down x Orientation Portrait Landscape E Rotate by 180 degrees feel ENWW Print tasks Windows 87 4 Inthe Orientation area select the Portrait or Landscape option A ranoed ing Sood PapeGunty Efe Fring Document Options To print the page image upside down select Piet nba sides the Rotate by 180 degrees option Tre asenin Click the OK button to close the Document aod Properties dialog box Pipetas 4 Right then Down X Orientation Portrait 5 Landscape Rotate by 180 degrees 5 In the Print dialog box click the OK button to Print 2 print the job Printer Name k oe ee ee z Properties Status Idle Find Printer Type OO FO Where a e eee e Print to file Comment I Manual duplex Page range Copies al Number of copies ke Current page Selection T Pages O O OOO F colate Type page numbers and or page 1 1 ranges separated by commas counting from the start of the document or the section For example type 1 3 5 12 or pisi p1s2 pis3 p8s3 Print what Document f Zoom Print Al
180. ions F Display Job ID when printing ca aa ae OK Cancel Apply 6 Click the OK button to close the Document Print ee Properties dialog box In the Print dialog Printer box click the OK button to print the job Nme ah z C Properties _ ao Find Printer aoe s gt a E Print to file Comment E Manual duplex Page range Copies all Number of copies i Current page Selection a P F Collate Type page numbers and or page 1 1 ranges separated by commas counting from the start of the document or the section For example type 1 3 5 12 or pisi pis2 p1s3 p8s3 Print what Document x Zoom Print All pages in range Pages per sheet 1page x Scale to paper size No Scaling X Create a stored job Mac OS X You can store jobs on the product so you can print them at any time 1 Click the File menu and then click the Print option 2 Inthe Printer menu select the product 3 By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then click the Job Storage menu 4 In the Mode drop down list select the type of stored job e Proof and Hold Print and proof one copy of a job and then print more copies e Personal Job The job does not print until you request it at the product control panel If you assign a personal identification number PIN to the job you must provide the required PIN at the control panel ENW
181. ite foam backing under the scanner lid 2 Main scanner glass 3 Documentfeeder glass the small strip of glass on the left side of the scanner Dry the glass and white foam backing by using a chamois or a cellulose sponge to prevent spotting CAUTION Do not use abrasives acetone benzene ammonia ethyl alcohol or carbon tetrachloride on any part of the product these can damage the product Do not place liquids directly on the glass or platen They might seep and damage the product NOTE Ifyou are having trouble with streaks on copies when you are using the document feeder be sure to clean the small strip of glass on the left side of the scanner NOTE See this English language video for a demonstration of how to identify and clean debris that causes streaks on copies www youtube com watch v CGn7FIJvHB8sE Connect the power cable to an outlet and then press the power button to turn on the product Chapter 10 Solve problems ENWW Check the send fax resolution settings Ey NOTE Increasing the resolution increases the fax size and send time 1 2 4 5 From the Home screen on the product control panel scroll to and touch the Administration button Open the following menus e Fax Settings e Fax Send Settings e Default Job Options Touch the Resolution button Select one of the predefined options Touch the Save button Touch the Start button Check the image adjustment settings
182. k of two staple cartridges Each Q7432A cartridge holds 1 500 unformed staples For more information go to www hp com go learnaboutsupplies Load staples 1 Open the stapler door NOTE Opening the stapler door disables the stapler Instructions and replacement staples part numbers are listed on the stapler door 2 If you are replacing a staple cartridge for example if the staple cartridge has run out of staples remove the staple cartridge from the product 70 Chapter 4 Parts supplies and accessories ENWW 3 Insert a new staple cardridge into the opening inside the stapler door 4 Close the stapler door ENWW Staples 71 72 Chapter 4 Parts supplies and accessories ENWW e Supported print drivers Windows e Change printjob settings Windows e Change printjob settings Mac OS X e Print tasks Windows e Print tasks Mac OS X e Additional print tasks Windows e Additional print tasks Mac OS X e Color printing e Store print jobs on the product e Add a job separator page Windows e Use HP ePrint e Use the HP ePrint software e Use Apple AirPrint e Use HP Smart Print Windows e Use easy access USB printing ENWW Supported print drivers Windows Print drivers provide access to the product features and allow the computer to communicate with the product using a printer language The following print drivers are available at www hp com go licolorflowMFP
183. king Disconnect the fax accessory from the phone jack and connect a phone Try to make a phone call to ensure the phone line is working ENWW Solve fax problems 317 Problem Outgoing fax calls keep dialing Faxes you send are not arriving at the receiving fax machine Cause The fax accessory automatically redials a fax number if the Redial On Busy option is on or if the Redial On No Answer option is on The receiving fax machine might be turned off or might have an error condition such as being out of paper A fax might be in memory because it is waiting to redial a busy number or there are other jobs ahead of it waiting to be sent Solution This is normal operation If you do not want the fax to retry set the Redial On Busy option to O set the Redial On No Answer option to O and set the Redial on error option to O Ask the recipient to make sure the fax machine is turned on and ready to receive faxes If a fax job is in memory for either of these reasons an entry for the job displays in the fax log Print the fax activity log and check the Result column for jobs with a Pending designation Fax error messages on the product control panel 318 If the fax process is interrupted or an error occurs during a fax transmission or reception a two part Chapter 10 Solve problems status error description is generated by the fax subsystem on the product Normal or successful faxes also gener
184. kup rollers and separation pad in the document feeder sscceeeereees 295 Vivi VENT CIS CCHICT ANY sen teeta ead aurea tuaiu nar onto tree esata rte lates yaaa ana seurta E EES 297 Check the scanner glass for dirt or smudges avi2encansitocncueneyteynametocns ira ceeneunety 297 Check the send fax resolution settings ccccccscceeeeseeeeeeeeneeeesseeeeeeesaseesesnseeeeettseees 299 Check the image adjustment settings c cccccssssceeeeseeeeceeeeceeeeeeeeeeeeesenseeeessetseeeess 299 Optimize fax quality for text or pietires 226 05 lt ccieni Wa eunntn Rania 299 Check the error correction settings cccsseecccceeeeeeeneeeeeeeeessneeeeeeseseneeeeeeeeneeeeeeeeeees 300 Send to a different fax machine asJeics selcupatemoderaseevanccernianvan en caleatsgeeatonadenes eekenaanns 300 Clean the pickup rollers and separation pad in the document feeder csscreeeereees 300 xi Check the fitto page setting oestrus cari neta cannes ccliatsaueniuheeoiua piensa eesmaaeaddaicanannses 302 Check the sender s fax machine tjcictotcuedcsacets estan hela e Gee weal raaaots 302 The product does not print or it prints slowly ccccceeceeeeeeneceeeeeeeneeeeeeeneeeeeeeeeeeseeeeeeeteenaeesenees 303 The product does not print 2c seurasetettetateds mackaueirad hand tadetted otanadr aah eentaeat mentee 303 TESS rOGUEh Prims SIOW LY ireen a E ial ieee ath n can hater E ian likes cadet set 304 Solve easy access USB printing problem
185. l document Use the Optimize Text Picture feature to optimize the output for a particular type of content text printed pictures or photographs Use the Pages per Sheet feature to copy multiple pages onto one sheet of paper Use the Original Size feature to describe the page size of the original document Booklet Format Edge To Edge Use the Booklet Format feature to copy two or more pages onto one sheet of paper so you can fold the sheets in the center to form a booklet The product arranges the pages in the correct order For example if the original document has eight pages the product prints pages 1 and 8 on the same sheet Use the Edge To Edge feature to avoid shadows that can appear along the edges of copies when the original document is printed close to the edges Combine this feature with the Reduce Enlarge feature to ensure that the entire page is printed on the copies Chapter 6 Copy ENWW Menu item Description Job Build Use the Job Build feature to divide a complex job into smaller segments This is useful when you are copying or scanning an original document that has more pages than the document feeder can hold or when you want to combine pages that have different sizes into one job Misfeed Detection HP EveryPage The document feeder for this product has a sensor that automatically detects the thickness of the pages as they enter the scanning mechanism If the sensor detects two or more pieces of paper a
186. lack toner 507X CE400X cartridge Replacement cyan toner cartridge 507A CE401A Replacement yellow toner cartridge 507A CE402A Replacement magenta toner cartridge 507A CE403A Environmental features Recycle toner cartridges by using the HP Planet Partners return and recycling program For more information about supplies go to www hp com go learnaboutsupplies The information contained herein is subject to change without notice For the latest supplies information go to www hp com go licolorflowMFPM575_manuals Recycle toner cartridges To recycle a genuine HP toner cartridge place the used cartridge in the box in which the new cartridge arrived Use the enclosed return label to send the used supply to HP for recycling For complete information see the recycling guide that is included with each new HP supply item Toner cartridge storage Do not remove the toner cartridge from its package until you are ready to use it A CAUTION To prevent damage to the toner cartridge do not expose it to light for more than a few minutes Cover the imaging drum if the toner cartridge must be removed from the product for an extended period of time HP policy on non HP toner cartridges Hewlett Packard Company cannot recommend the use of non HP toner cartridges either new or remanufactured fa NOTE Any damage caused by a non HP toner cartridge is not covered under the HP warranty and service agreements ENWW Toner cartridges 63
187. leading tool for efficiently managing a wide variety of networked HP products including printers multifunction products and digital senders This single solution allows you to remotely install monitor maintain troubleshoot and secure your printing and imaging environment ultimately increasing business productivity by helping you save time control costs and protect your investment HP Web Jetadmin upgrades are periodically made available to provide support for specific product features Go to www hp com go webjetadmin and click the Self Help and Documentation link to learn more about upgrades ENWW Use HP Web Jetadmin software 245 Economy settings Optimize speed or energy use By default the product stays warm between jobs to optimize speed and print the first page of jobs faster You can set the product to cool between jobs which conserves energy 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e General Settings e Energy Settings e Optimum Speed Energy Usage 3 Select the option that you want to use and then touch the Save button Set sleep mode 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open each of the following menus e General Settings e Energy Settings e Sleep Timer Settings e Sleep Mode Auto off After 3 Select the appropriate time period and then touch the S
188. lect one of the standard messages or select the Custom option and type a new message in the box Select options for the remaining settings Click the Print button Additional print tasks Mac OS X 105 Color printing Use the HP EasyColor option If you are using the HP PCL 6 print driver for Windows the HP EasyColor technology automatically improves mixed content documents that are printed from Microsoft Office programs This technology scans documents and automatically adjusts photographic images in JPEG or PNG format The HP EasyColor technology enhances the entire image at one time rather than dividing it into several pieces which results in improved color consistency sharper details and faster printing If you are using the HP Postscript print driver for Mac the HP EasyColor technology scans alll documents and automatically adjusts all photographic images with the same improved photographic results In the following example the images on the left were created without using the HP EasyColor option The images on the right show the enhancements that result from using the HP EasyColor option Bring your photos to LIFE Bring your photos to LIFE powered by hp EasyColor and the UPD powered by hp EasyColor and the UPD The HP EasyColor option is enabled by default in the print driver so you do not need to make manual color adjustments To disable the option so you can manually adjust the color settings open the Color t
189. ls Manage fax speed dial numbers You can also import CSV files containing email addresses fax numbers or user records so that they can be accessed on this product You can also export email fax or user records from the product into a file on your computer You can then use this file as a data backup or you can use it to import the records onto another HP product Fax Receive Setup Configure default print options for incoming faxes and set up a fax printing schedule Fax Archive and Forwarding Enable or disable fax archiving and fax forwarding and configure basic settings for each e Fax archiving is a method to send a copy of all incoming and outgoing faxes to an email address e Fax forwarding is a method to forward incoming faxes to a different fax device Fax Activity Log Contains a list of the faxes that have been sent from or received by this product Troubleshooting tab Table 9 6 HP Embedded Web Server Troubleshooting tab Menu Description General Troubleshooting Select from a variety of reports and tests to help solve problems with the product Retrieve Diagnostic Data Export product information to a file that can be useful for detailed problem analysis NOTE This item is available only if an administrator password is set from the Security tab 240 Chapter9 Manage the product ENWW Table 9 6 HP Embedded Web Server Troubleshooting tab continued Menu Description Calibration Cleaning Enable
190. m vssiedecaaie ects vac wt tebe ane ie easiest Bieta teen weit 194 Fax Setup Wizard sedenie ins eer E E E EEEE A EA E EERE E 194 Set or verify the date and time sssnnnsssesessoeesseeersretrsotrsssntsssresesrttrsrseesseetrsrrresent 195 Set or verify the date time formot isicnisisvsndenctiieretnd desedevevnnn svshdisntaiitanitedwvcaaisniieuliiliellbaient 195 Configure fax dialing settings gcloig ese vcadenvavncentecedy meted ceeddenaieeeppsaeeiieseders madcap epremnteenacdedena 197 Configure general fax send settings iiss uieninisecedsaesuci ee Baas Ra 199 Configure fax billing codes ae eee eee ee oe tenn er ve cee 200 Configure default options for fax send jobs lt csicczcissiseasacdvnitacexsctavnsavev sseavewiansvatandeaneunsduoaiugsiene 201 Use image processing features for fax send jobs 2 20 c lt cscsssvcssacssneusaqsseceessesnndspvannevaveudeentesntents 203 Optimize faxes for text or p CtUresS iaivswsisivssidasbiblivintisi estan aetaldadaiien inats Selbehdasnbesiselins 203 Specify the number of sides for original documents for faxes ccccceeeeeeseeeeeettteeeees 203 Select the resolution for faxes 2 jacicaciteadesviepeedpehtueaudepnenaeanees at uanaeaeentes 204 Specify the size for original documents for faxes cccceesecceeseseecesneeeeeeteeeeeeseseees 204 Select notification options for faxes cgiscus didsscxcosccresastsdevapsieeansuassaranndcs bon eeacaancnebudenins 205 Adjust sharpness for takes cicarandeerieueor
191. n 160 double sided copying drivers changing paper sizes 102 changing settings Mac 77 changing settings Windows 76 paper types 29 presets Mac 99 settings Mac 99 universal 74 duplex 135 duplex printing Mac 99 duplex printing double sided settings Windows 83 128 129 156 165 135 136 E easy access USB printing 121 Edge Control 108 edge to edge copying 288 edges cleaning in copies 126 cleaning in scans 163 email address books 184 186 recipient lists 186 sending documents 181 email feature enabling 152 Embedded Web Server EWS assigning passwords 248 features 236 network connection 236 energy use optimizing 246 enlarge copy jobs 138 ENWW errors software 322 Explorer versions supported HP Embedded Web Server 236 fax canceling 230 feeding problems 313 optimize for text or pictures 299 required settings 194 setup wizard 194 speed dial 225 fax activity log description 14 fax address book 228 fax call report description 14 fax reports description 14 fax settings HP Embedded Web Server 240 faxing adjusting image settings 209 document size 204 multiple originals 207 notification 205 optimize for text or pictures 203 original sides 203 resolution 204 suppress blank pages 207 feeding problems 313 file directory page description 14 file types 156 165 file upload Mac 243 firmware update Mac 243 first page printing on different paper Windows 92 folders sending to 173
192. n both sides without further interaction When you scan from the flatbed glass and you indicate the original is printed on both sides the product prompts you to turn the page over after it scans the first side 1 From the Home screen on the product control panel scroll to and touch the button for the scan send feature that you want to use 2 Complete the fields on the first screen as appropriate for the scan send feature you are using 3 Touch the More Options button at the bottom of the screen 4 Touch the Original Sides button oy NOTE If the button is not on the first page of options touch the More Options button again 5 Select either the sided or 2 sided option You can also touch the Orientation button to specify the orientation of the original document NOTE If you select the 2 sided option you might also want to use the Blank Page Suppression feature to remove any blank pages from the scanned document 6 Touch the OK button to save the changes 7 Touch the Start button to begin scanning 158 Chapter 7 Scan send ENWW Select the resolution for scanned images You can specify the resolution of scanned images Select a higher resolution to increase the clarity of the image However as you increase the resolution the file size also increases 1 From the Home screen on the product control panel scroll to and touch the button for the scan send feature that you want to use 2 Complete the fields on t
193. n ibn dwnitcbunsinsieeiiniairdibaie ten 161 Adjust darkness for scanning scan es2sarsrceciacvs narrccaversvenairaraxndrecariduanareedsssamauaveaderees 161 Adjust contrast for scanning sh5 1csesunieiaseassanerinccnaeesehicisiamenieniansneonn 162 Clean up the background for scanning sii cirvasnoedinssennijtsiieda sheiwlniieasdabsniuisintaninnbio insets 162 Erase edges for scanning xais ieseacvaceosnore lt sansveresdarssatunrdoaddeneniesserecenertesiekaphonsaanaaniees 163 Use the Job Build mode for scanning 4212 cenieirasiesqeoringracteerennieneadseleninnanesemianes 163 Suppress blank pages for scanning sicavicnevsvesnaicdeniannsdwodcriobenadusdaveabntentenninetisvkikbaniies 163 Use advanced image processing features for scanning ccceeesseeeeeeeeeeeeenseeeeceeeeeeesetseeeeetaees 165 Select Optical Character Recognition OCR file types for scanning ceceeeeeeeees 165 Automatic page cropping for SCANNINg janis smrvivareiniiarondhaiale ieionksievetielntinvenbsdliiceteietievnes 166 Automatic image orientation for SCanning ccccceesscceeeenseeeeenseeeeeseeeeeeesenseeeeneaaaes 167 Automatic tone adjustment for Scanning gccitecssdereoisdieseisgsenaoncybeesscdeaprenronivacterntenes 168 Automatic misfeed detection for scanning HP EveryPage cccsessccceeeeeteeeeeeteeeees 168 Use the image preview feature c5 cui ie ciavsirevecacenisssasntedtncaxneataawvnndadavetadevneinavecbnanendbe kenanacacduniea 169 Scan and send
194. n power supply or that requires less power 6 The USB flash drive might not be functioning correctly a Remove the USB flash drive b Turn the product off and then on c Try printing from another USB flash drive The file does not print from the USB flash drive 1 Make sure that paper is in the tray 2 Check the control panel for messages If paper is jammed in the product clear the jam ENWW Solve easy access USB printing problems 305 The file that you want to print is not listed in the Retrieve from USB menu 1 You might be trying to print a file type that the USB printing feature does not support The product supports pdf prn pcl ps and cht file types 2 You might have too many files in a single folder on the USB flash drive Reduce the number of files in the folder by moving them to subfolders 3 You might be using a character set for the file name that the product does not support In this case the product replaces the file names with characters from a different character set Rename the files using ASCII characters 306 Chapter 10 Solve problems ENWW Solve USB connection problems If you have connected the product directly to a computer check the cable e Verify that the cable is connected to the computer and to the product e Verify that the cable is not longer than 2 m 6 65 ft Try using a shorter cable e Verify that the cable is working correctly by connecting it to another product Replace the c
195. na riessrnedennccepueuesaderbdaienneute 1 Prod ch fedi reS scenie a Ea ETE EE e aye EE E E 2 Product views pee i sia ew bi ec pH oe i an Nalin ea i 4 Product ironi VIEW ss ianstnacdpesedpnncyaters rattan ctandeRany iad a a E E E A E 4 Product back view essis su vomtiad oeanesetenstagenaptedeaal alavheeeensebbaeser ea anecina aaa 5 Interface Pons airenieioreseynieeiiinieiai oe ellen i E ea i E E E EAE EEEE 6 Serial number and model number location ccssseeeeeseeeseeeeeeeeeeeeeeseeeeneeeenaeeesneeees 7 Contolhpanel perep e EEE O e E ETES 8 Controlpanel layout caswesn sit aseceSevvesicrcamshest see en ani o aa eaa i ea p 8 Control panel Home screen 2 5 ceva cionectnsvevenovesavsvenseaenvenatiaus coe dabei aeavorevdebmavearadanaeeees 9 Keyboard sereen E E 11 Control panel cleaning eee eee ee een ere ee eee a ne ee ee T C irolpanel SS ae ccd sstenigrea uemanndeeaceus a e Ea a i Ea E EEEE RE 11 Prod chreponS ay fic acelasce tcp stesso EE E EE E A EE 13 2 Connect the product and install software sssssssssssssssesosssssossssossssoosssoossseossssosssssossesoe 15 Connect the product to a computer by using a USB cable and install the software Windows 16 Connect the product to a network by using a network cable and install the software Windows 17 Configurethe IP address cil his nine erval eons melee bd in E eai 17 Install the software semectsapcthieutherandaanss forces tisaneacersanansanncgsn cans tarsaignp
196. nd then click the Finishing menu Select a type from the Media Type drop down list Click the Print button Print a cover page Mac OS X l 2 3 Click the File menu and then click the Print option In the Printer menu select the product By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then click the Cover Page menu Select where to print the cover page Click either the Before Document button or the After Document button In the Cover Page Type menu select the message that you want fo print on the cover page 2 NOTE To print a blank cover page select the standard option from the Cover Page Type 6 menu Click the Print button 100 Chapter 5 Print ENWW Scale a document to fit page size Mac OS X 1 Click the File menu and then click the Print option 2 Inthe Printer menu select the product 3 By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then click the Paper Handling menu 4 In the Destination Paper Size area click the Seale to fit paper size box and then select the size from the drop down list 5 Click the Print button Create a booklet Mac OS X 1 Click the File menu and then click the Print option In the Printer menu select the product 3 By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then click the Layout menu
197. ned job to a USB storage device Save to Device Memory Make copies from an original document Senda oomen to a folder on the netwe Retrieve from Device Memory 178 Chapter 7 Scan send ENWW 3 4 Insert the USB flash drive into the USB port on the left side of the product control panel NOTE You might need to remove the cover from the USB port You can save the file on the root of the USB flash drive or save it in a folder To save it in a folder select one of the folders in the list or touch the New Folder button to create a new folder on the USB flash drive Enter the name for the file in the File Name field Touch the OK button Select the file type from the File Type drop down list Touch the OK button ENWW ES Sa Ready Previ ow A Part00 Do_c Select a file or folder File Name me Untitled F Documents a Pend File Type 3 j vj New Folder More Options SSS Ready Preview File Name f tUntitled fa File Type isi yJ New Folder More Options Select a file or folder Fa Documents Send a scanned document to a USB flash drive 179 6 To configure au for the document touch the More Options button 7 Touch the Start button to save the file NOTE You can preview the image at any time by touching the Preview button in the upper right corner of the screen For more information ab
198. neeaees 236 HP Embedded Web Server features sssccessseeesseeeeseeceeeeeneeeseaeeeseeeersueesneeeseaees 237 Information tab senai e a E E ererereree 237 General tab sare tac deyinir E e i ai i 237 Copy Prin TALS cerere arepe a e e aE EEE LEPE ELERE A ETE 238 Scan Digital Send tab crscpccsmidiastevinton reciente ae aitien 239 Fax MT isorosi diniin enekin ectopic ella a Ee e E asta 240 Trovbleshooting tab scnis ker an E EES 240 S c rity fabi censos iene a r EO E 241 HP Web Servic s ta Docuserie ai e esas 241 Networking TaD riiseni ieir eri apene En Erni EET E EEE o ERa 241 Crier LINKS listeron E A E E 242 ENWW Change the Bonjour Service name ccccceeeseeeeeeeceeeeceeseeeeeeesetseeseetaes 242 ARUH MacOS X riser te Ge aee ee cose e tenn ns mt Mente er Narn cane ee ee ear neers 243 Open HPUH eisni ere aha ca in ns wea et E Reais 243 HP Utility TAGES rtecacagciearyxetasicdepanscw bec leieeresasv ated E E E A E 243 Use HP Web Jetadmin software ss sssssssississeeisseesetrssttsssesserssttssstsstessstrstessttrssesrerssesseessseesna 245 Economy setings cishinenstousvennitiapntuaucenteipuias N A E A 246 Optimize speed or energy USC incunscaasewsaraonvunsnidodsdiinsadinnrnnduentarsonsunsesboarhesseunteneroneioes 246 Sef sleep Mode eniri a E E E ee ee EEE EES 246 Set the sleep sched UE ensinei i i E 246 Product security features sa tspanaesperontanndeishivvasianvstelsuneldidetnnvebursabisonadaneniestintercbu
199. ng 168 control panel cleaning 11 help 11 256 locating 4 copy adjust lightness darkness 142 books 146 collate 133 color 140 enlarge 138 from document feeder 128 129 131 from glass 128 129 131 grayscale 140 improve quality 285 291 297 Job Build 145 Job Mode 145 multiple originals 145 optimize for text or pictures 141 288 photos 148 reduce 138 set options 124 330 Index special paper 144 two sided documents 135 136 copy multiple pages 131 copy settings HP Embedded Web Server 238 copying adjusting image settings 126 counterfeit supplies 54 cover pages printing on different paper Windows 92 covers locating 4 crop pages scanning 166 current settings page description 13 customer self repair partnumbers 58 D darkness adjusting for faxes 206 adjusting for scans 161 automatically adjusting for copies 127 automatically adjusting for faxes 209 automatically adjusting for scanning 168 date time setting 195 default gateway setting 234 deleting stored jobs 114 demonstration page description 14 digital send settings HP Embedded Web Server 239 digital sending address books folders 173 job settings 154 product memory 177 recipient lists 186 sending documents 181 USB flash drive 178 184 186 document feeder 135 copying two sided documents 135 jams 262 make copies from 131 paper feeding problems 258 document file size scan 158 document file types document size fax 204 sca
200. nging the name 242 identifying 236 booklets creating Windows 97 printing Mac 101 books copying 146 both sides copying 135 136 both sides copying manually duplex manual 136 browser requirements HP embedded Web Server 236 0 cable USB part number 60 calibrate colors 279 scanner 287 call repot 232 canceling a fax 230 canceling a print request Mac OS X 104 canceling a print request Windows 102 capacity tray 1 33 tray2 39 tray 3 44 cartridges non HP 53 63 order numbers 63 recycling 63 replacing 64 storage 63 checklist problems 252 cleaning control panel 11 paper path 279 rollers 289 295 300 scanner glass 285 291 297 CMYK samples description 14 collate copy jobs 133 color copy jobs 140 Edge Control 108 match 108 Neutral Grays 108 Pantone matching 110 print color samples 109 printed vs monitor 108 sample book matching 109 color detection copies 126 scanning 159 color options changing Windows 281 HP EasyColor Windows 106 setting Mac 107 282 Index 329 color theme changing Windows 107 281 color usage job log page description 14 colors calibrate 279 configuration page description 13 configuring IP address 17 21 connecting to AirPrint 118 connection USB with Mac 20 USB with Windows 16 contrast adjusting for faxes 206 adjusting for scans 162 automatically adjusting for copies 127 automatically adjusting for faxes 209 automatically adjusting for scanni
201. nguishes between transparencies and non transparencies This setting provides the fastest printing but for some paper types it might reduce print quality ENWW Optional Tray 3 47 Standard output bin The output bin is located under the document feeder and holds up to 250 sheets of 75 g m 20 Ib paper 48 Chapter 3 Input trays and output bins ENWW Use the convenience stapler Activate the stapling mechanism by inserting paper into the convenience stapler 1 Insert up to 20 sheets of paper that weighs up to 75 g m 20 b into the slot in the stapler door Insert fewer sheets to staple if the paper weight is heavier than 75 g m 20 b CAUTION Do not use the convenience stapler to staple plastic cardboard or wood Damage to the convenience stapler can result from attempting to staple these materials NOTE Exceeding the recommended capacity can result in jams or damage 2 Wait for the stapler to staple the sheets When it is inserted all the way into the stapler slot the paper should trigger the stapler mechanism 3 Remove the stapled paper from the slot NOTE If you are unable to remove the paper after stapling carefully open the stapler door and then slide your document out ENWW Use the convenience stapler 49 50 Chapter 3 Input trays and output bins ENWW 4 Parts supplies and accessories e Order parts accessories and supplies e HP policy on non HP supplies e HP anticounterfeit Web si
202. nish button to complete the job Suppress blank pages for faxes You can instruct the product to exclude blank pages in the original document from the faxed image By default the product includes all pages in faxed images Use the following procedure to suppress blank pages 1 From the Home screen on the product control panel touch the Fax button 2 Complete the fields on the first screen to specify the fax recipient information ENWW Use image processing features for fax send jobs 207 3 Touch the More Options button at the bottom of the screen 4 Touch the Blank Page Suppression button fey NOTE If the button is not on the first page of options touch the More Options button again 5 Select the Enabled option 6 Touch the OK button to save the changes 7 Touch the Start button to begin scanning 208 Chapter 8 Fax ENWW Use advanced image processing features for fax send jobs In addition to the basic image processing features this product includes technology that enables several advanced image processing features Automatic image orientation for faxes Automatic tone adjustment for faxes Automatic misfeed detection for faxes Automatic image orientation for faxes For original documents that have at least 100 characters of text on the page the product can detect which edge is the top of the page and it orients the scanned images appropriately If you scan several pages and some of the pages ar
203. ns for individual users or for jobs that are sent from specific software programs General Print Settings Configure settings for all print jobs including copy jobs or received faxes Chapter 9 Manage the product ENWW Table 9 3 HP Embedded Web Server Copy Print tab continued Menu Description Copy Settings Configure the default options for copy jobs Manage Trays Configure settings for paper trays Scan Digital Send tab Table 9 4 HP Embedded Web Server Scan Digital Send tab Menu Description Address Book Add email addresses into the product one at a time and edit email addresses that have already been saved in the product You can also use the Import Export tab to load a large list of frequently used email addresses on to the product all at once rather than adding them one at a time E mail and Save to Network Configure the product to send scanned images as email attachments Folder Quick Setup Wizards Configure the product to save scanned images to network folder Quick Sets Quicks Sets provide easy access to files saved on the network E mail Setup Configure the default email settings for digital sending including the following e Settings for the outgoing mail SMTP server e Default settings for E mail Quick Sets jobs e Default message settings such as the From address and the subject line e Settings for digital signatures and encryption e Settings for email notifications e Default scan set
204. nt information Touch the More Options button at the bottom of the screen Touch the Image Adjustment button fey NOTE If the button is not on the first page of options touch the More Options button again 5 6 7 Adjust the Darkness slider to the left to decrease the darkness or adjust it to the right to increase the darkness Touch the OK button to save the changes Touch the Start button to begin scanning Adjust contrast for faxes Adjust the Contrast setting to increase or decrease the difference between the lightest and the darkest color on the page 1 2 3 4 From the Home screen on the product control panel touch the Fax button Complete the fields on the first screen to specify the fax recipient information Touch the More Options button at the bottom of the screen Touch the Image Adjustment button oy NOTE If the button is not on the first page of options touch the More Options button again 5 Adjust the Contrast slider to the left to decrease the contrast or adjust it to the right to increase the contrast Touch the OK button to save the changes Touch the Start button to begin scanning 206 Chapter 8 Fax ENWW Clean up the background for faxes Adjust the Background Cleanup setting to remove faint colors from the background of scanned images For example if the original document is printed on colored paper use this feature to lighten the background without affecting the
205. ntly pull downward to remove it CAUTION Do not touch the rollers on the transfer roller Contaminants can affect print quality Paper could be jammed inside the fuser where it would not be visible Grasp the fuser handles lift up slightly and pull straight out to remove the fuser CAUTION The fuser can be hot while the product is in use Open the jam access door callout 1 If paper is jammed inside the fuser gently pull it straight up to remove it callout 2 If the paper tears remove all paper fragments CAUTION Even if the body of the fuser has cooled the rollers that are inside could still be hot Do not touch the fuser rollers until they have cooled Chapter 10 Solve problems ENWW 11 Close the jam access door and push the fuser completely into the product 12 Close the right door ENWW Clear jams 273 Clear jams in optional Tray 3 1 Open Tray 3 and make sure that the paper is stacked correctly Remove any damaged or jammed sheets of paper 2 Close Tray 3 274 Chapter 10 Solve problems ENWW Clear jams in the lower right door Tray 3 1 Open the lower right door 2 If paper is visible gently pull the jammed paper up or down to remove it 3 Close the lower right door ENWW Clear jams 275 Change jam recovery This product provides a jam recovery feature that reprints jammed pages 1 From the Home screen on the product control panel scroll to and touch the
206. nto a Web browser to access the EWS NOTE You cannoi set up the 2 Open the Scan Digital Send Settings menu Ready E General Settings Copy Settings General Print Settings 154 Chapter 7 Scan send ENWW 3 Select the category of scan and send settings that you want to configure 4 Open the Default Job Options menu and configure the options Touch the Save button to save the settings ENWW Ready Administration Scan Digital Send Settings Use the Scan Digital Send Settings menu to configure settings that apply to sending documents through e mail or E E mail Settings Save to Network Folder Settings Save to USB Settings Digital Send Service Setup A Ready saving documents to a folder on the network or on a USB flash drive A O as 2 to Network Folder Settings Default Job Options Image Preview Default File Name Document File Type Optimize Text Picture Output Quality Original Sides Change default scan send settings from the product control panel Use these menus to define the default job options for each function If you do not specify the job options when creating the job the default options are used For complete setup go to the embedded Web server by typing the network address of the product into a Web browser 155 Use image processing features for scanning You can use the
207. ntroduction ENWW Advanced image processing features Supported operating systems e Optical character recognition OCR e Automatic page cropping e Automatic image orientation e Automatic tone adjustment Windows XP SP2 or later 32 bit and 64 bit NOTE Microsoft retired mainstream support for Windows XP in April 2009 HP will continue to provide best effort support for the discontinued XP operating system NOTE The software installer does not support the 64 bit version but the print driver supports it Windows Vista 32 bit and 64 bit NOTE Windows Vista Starter is not supported by the software installer or the print driver Windows 7 32 bit and 64 bit Windows 2003 Server SP1 or later 32 bit and 64 bit NOTE The software installer does not support the 64 bit version but the print driver supports it Windows Server 2008 32 bit and 64 bit Windows Server 2008 R2 64 bit Mac OS X 10 6 and 10 7 1 The list of supported operating systems applies to the Windows PCL 6 PCL 5 PS and Mac print drivers and to the in box software installation CD For a current list of supported operating systems go to www hp com go licolorflowMFPM575_ software 2 When you install software from the in box CD the HP PCL6 discrete driver and NET 3 5 SP1 are installed for Windows operating systems 3 The Mac Postscript driver and Mac Utility are installed for Mac OS X operating systems ENWW Product features Produ
208. ntrol panel scroll to and touch the button for the scan send feature that you want to use 2 Complete the fields on the first screen as appropriate for the scan send feature you are using 3 Touch the More Options button at the bottom of the screen 4 Touch the Notification button fey NOTE If the button is not on the first page of options touch the More Options button again 5 By default the product is set to send no notification To receive a notification select either of the following options e Notify when job completes The product notifies you upon completion of the job e Notify only if job fails The product notifies you only if the job fails It sends no notification for successful jobs 6 Select whether you want the notification to print or to be sent by email If you select the email option touch the Notification E mail Address field and then enter the email address to use 160 Chapter 7 Scan send ENWW 7 Touch the OK button to save the changes 8 Touch the Start button to begin scanning Adjust sharpness for scanning Adjust the Sharpness setting to clarify or soften the image For example increasing the sharpness could make text appear crisper but decreasing it could make photos appear smoother 1 From the Home screen on the product control panel scroll to and touch the button for the scan send feature that you want to use 2 Complete the fields on the first screen as appropriate for the
209. ntrol panel Home screen Create a Quick Set 1 Open a Web browser and then enter the product IP address in the address line 2 When the HP Embedded Web Server opens click the Fax tab 3 Click the Fax Send Setup link from the pane on the left side of the window 4 In the Quick Sets area click the Add button and then follow the on screen instructions to create the Quick Set Use a predefined Quick Set 1 From the Home screen on the product control panel touch the Quick Sets button 9 NOTE The product administrator has the option to place Quick Sets directly on the Home screen In that case touch the button for the specific Quick Set instead of touching the Quick Sets button 2 Touch the name of the Quick Set that you want to use NOTE Quick Sets are color coded to correspond with each scan send feature For example Fax Quick Sets have a red bar behind the Quick Set name which corresponds with the red bar behind the name of the Fax feature 3 Configure any necessary settings and then touch the Start button to complete the job ENWW Fax documents by using the Quick Sets feature 211 Configure fax receive settings 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Fax Settings e Fax Receive Settings e Fax Receive Setup Configure any of the following settings Menu item Description Ringer Volume Touch the Ringe
210. nuavnenadoranignn aries nna aone 205 Adjust darkness for NAMES ussicwcusioaiss chin lb eltediehsam belies ute ties piesa ualieieslbe ta i uaen kale Nes 206 Adjust contrast for TAKES cai vannaciniscactncedsaaceicthaneted uatacaatle ndeetbaneinanranedetornagnneaancd vines 206 Clean up the background for faxes cic ccdjscveseuldsanieeneieniviasoenvierdeeunatawithe 207 Use the Job Build mode for faxes iici incusssaaiturusneae mnavsdbonesun denvnitsdanenns bedvnedavaendvedientile 207 Suppress blank pages for faxes aij jcasvavsssccaceeleuessnacscdeie anprnioe nqueraeianeameauds 207 Use advanced image processing features for fax send jobs ccceceeseeeeeeteeeeeeeneeeeeetseeenseeees 209 Automatic image orientation for faxes srcuinssssnssnaksevenesonhesentnsebensnbene nesonteneenees 209 Automatic tone adjustment for faxes 2 cci icsccvsncsesuessescsvnsessavanisbivecciseacauctonerevacnnaronae 209 Automatic misfeed detection for taxes ssisisieeanedeapinndveanidneupnacimeasvrewiadaue beaubbestiadebedat ed 210 Fax documents by using the Quick Sets feature ccccscccccssseeeceeseeeeeneeeeeeeeeeeenseeeeeteeeeeeseees 211 Created Quick Sefiros peinp tea ERE Er pE KENAA TE EnEn ai eia 211 Use a predefined Quick Sel csucrindressirent doen as ae 211 Configure fax receive settings 1st vstectietitn ienivttl ska a lbesinsietle tebe ynthitraldelcdu Me esated rsrsrs rrene rere lttbeliehaiwnds 212 Use a fax printing schedule iis covsccosnsanc
211. o upd e Dynamic mode allows you to use a single driver installation so you can discover and print to HP products in any location e Use this mode if you are installing UPD for a workgroup Supported print drivers Windows 75 Change print job settings Windows Change the settings for all print jobs until the software program is closed The steps can vary this procedure is most common 1 From the software program select the Print option 2 Select the product and then click Properties or Preferences Change the default settings for all print jobs 1 Windows XP Windows Server 2003 and Windows Server 2008 using the default Start menu view Click Start and then click Printers and Faxes Windows XP Windows Server 2003 and Windows Server 2008 using the Classic Start menu view Click Start click Settings and then click Printers Windows Vista Click the Windows icon in the lower left corner of the screen click Control Panel and then click Printers Windows 7 Click the Windows icon in the lower left corner of the screen and then click Devices and Printers 2 Right click the print driver icon and then select Printing Preferences Change the product configuration settings 1 Windows XP Windows Server 2003 and Windows Server 2008 using the default Start menu view Click Start and then click Printers and Faxes Windows XP Windows Server 2003 and Windows Server 2008 using the Classic Start menu vi
212. o the Home screen at any time by pressing the Home button on the right side of the product control panel You can also touch the Home button in the upper left corner of most screens HP regularly updates features that are available in the product firmware To take advantage of the most current features upgrade the product firmware To download the most recent firmware upgrade file go to www hp com go licolorflowMFPM575_ firmware NOTE The features that appear on the Home screen can vary depending on the product configuration Use the HP Embedded Web Server to enable and configure features You can rearrange the icons on the Home screen to meet your preferences As you enable features the icons automatically display on the Home screen a 3 AA Somn In Ready Access Preset job options for commonly used jobs Send a document to one or more fax numbers Save the scanned job to a USB storage device Save to Device Memory Refresh button 2999 Copies Make copies from an original document Send a document as an attachment to an e mail Send a document to a folder on the network Retrieve from Device Memory Touch the Refresh button to clear changes and restore the default settings 2 Sign In or Sign Out Touch the Sign In button to access secured features button Touch the Sign Out button to sign out of the product if you have signed in fo
213. o use The speed dial name appears in the Fax Recipients section of the Fax screen Touch the Start button to send the fax NOTE You can preview the image at any time by touching the Preview button in the upper right corner of the screen For more information about this feature touch the Help button on the preview screen Chapter 8 Fax Ready Preview C Fax Number ele zDD a One Touch Speed Dials Company Fax Recipients 5555555555 00 Company 5555555555 A e Delete II Details Ready Preview C Fax Number Co Oilz Speed its Company SUPERIOR CHAIN A STANDARD DAILY NEWS Delete I Details ENWW Search a speed dial list by name 2 NOTE Ifyou do not know the unique name of the speed dial type a letter to select any portion of the list For example to view speed dial names that begin with the letter N type the letter N If no matching entries exist a message appears before the search shows the entry that is closest fo the letter N ENWW 1 2 From the Home screen on the product control panel touch the Fax button Touch the search button This button looks like a magnifying glass and is located to the right of the Speed Dials button Type the first letters of the speed dial name to search for As matches are found the list at the top o
214. ol panel display 2 Connect the network cable to the product and to the network 3 Wait for 60 seconds before continuing During this time the network recognizes the product and assigns an IP address or host name for the product ENWW Connect the product to a network by using a network cable and install the software Mac OS X 21 4 From the Home screen on the product control panel touch the Network button to identify the product IP address or host name If the Network button is not visible you can find the IP address or host name by printing a configuration page a From the Home screen on the product control panel scroll to and touch the Administration button b Open the following menus e Reports e Configuration Status Pages e Configuration Page Touch the View button to view the information on the control panel or touch the Print button to print the pages d Find the Bonjour Service name and the IP address on the Jetdirect page Jetdirect Page HP Color LaserJet Page 1 e j 5 IPv4 Ifthe IP address is 0 0 0 0 or 192 0 0 192 or 169 254 x x you must manually configure the IP address Otherwise the network configuration was successful IPv 6 If the IP address begins with fe80 the product should be able to print If not you must manually configure the IP address Install the software 1 Close all programs on the computer 2 Install the software from the CD
215. ons button at the bottom of the screen 4 Touch the Image Adjustment button oy NOTE If the button is not on the first page of options touch the More Options button again 5 Touch the Automatic Tone check box to select it 6 Touch the OK button to save the changes 7 Touch the Start button to begin scanning Automatic misfeed detection for scanning HP EveryPage The document feeder for this product has a sensor that automatically detects the thickness of the pages as they enter the scanning mechanism If the sensor detects two or more pieces of paper at one time the product stops and alerts you to remove the pages The setting is turned on by default To override the setting so that you can scan heavy paper or documents such as folded booklets through the document feeder follow these instructions 1 From the Home screen on the product control panel scroll to and touch the button for the scan send feature that you want to use 2 Complete the fields on the first screen as appropriate for the scan send feature you are using 3 Touch the More Options button at the bottom of the screen 4 Touch the Misfeed Detection button oy NOTE If the button is not on the first page of options touch the More Options button again 5 Touch the Disabled check box to select it 6 Touch the OK button to save the changes 7 Touch the Start button to begin scanning 168 Chapter 7 Scan send ENWW Use the image preview
216. or Cancel f Ifthe IP addresses are not the same delete the driver and reinstall the driver using the correct IP address ENWW Solve product software problems Windows 323 Solve product software problems Mac OS X e The product name does not appear in the product list in the Print amp Fax or the Print amp Scan list e A print job was not sent to the product that you wanted e When connected with a USB cable the product does not appear in the Print amp Fax or the Print amp Scan list after the driver is selected The product name does not appear in the product list in the Print amp Fax or the Print amp Scan list 1 Make sure that the cables are connected correctly and the product is on 2 Print a configuration page to check the product name Verify that the name on the configuration page matches the product name in the Print amp Fax or the Print amp Scan list 3 Replace the USB or network cable with a high quality cable 4 f necessary reinstall the software E NOTE Connect the USB or network cable before attempting to reinstall the software A print job was not sent to the product that you wanted 1 Open the print queue and restart the print job 2 Another product with the same or similar name might have received your print job Print a configuration page to check the product name Verify that the name on the configuration page matches the product name in the Print amp Fax or the Print amp
217. or with the fax accessory Disconnect the fax accessory from the phone jack and then connect a phone Try to make a phone call fo ensure the phone line is working Check the ring signal configuration on the PBX system Do one of the following e Use a phone line dedicated to fax calls e Decrease the rings to answer for the fax accessory to a number less than the rings to answer for the voice mail Complex faxes take longer to transmit The fax accessory only receives the fax at the fastest modem speed the sending fax machine can use Wait for the fax transmission to complete Ask the sender to decrease the resolution and resend the fax Faxes are not printing on the product If there is a poor phone line connection the fax accessory and the sending fax machine slow down the transmission to adjust for errors No paper is in the input tray The Fax Printing Schedule feature is in use Ask the sender to resend the fax Ask the phone company to check the phone line Load paper Any faxes received while the input tray is empty are stored and will print after the tray has paper Faxes print according to the schedule To print faxes immediately disable the Fax Printing Schedule feature ENWW Solve fax problems 315 316 Problem Cause The product is either low on toner or has run out of toner The incoming call might be a voice call Solution If configured the product stops print
218. ou 2 NOTE The toner collection unit is designed for a single use Do not attempt to empty the toner collection unit and reuse it Doing so could lead to toner being spilled inside the product which could result in reduced print quality After use return the toner collection unit to HP s Planet Partners program for recycling 2 NOTE If printing documents that require heavy toner coverage the toner collection unit can fill quickly If printing these types of documents HP recommends that you have another toner collection unit available 1 Open the front door Make sure that the door is completely open 2 Grasp the blue label at the top of the toner collection unit and then remove the toner collection unit from the product ENWW Toner collection unit 67 3 Place the attached blue cap over the blue opening at the top of the unit 4 Remove the new toner collection unit from its packaging 68 Chapter 4 Parts supplies and accessories ENWW 5 Insert the bottom of the new unit into the product first and then push the top of the unit until it clicks into place 6 Close the front door NOTE Ifthe toner collection unit is not installed correctly the front door does not close completely To recycle the used toner collection unit follow the instructions included with the new toner collection unit ENWW Toner collection unit 69 Staples ltem Description Part number Staple cartridge Pac
219. ouch the OK button Touch the Start button Optimize copy quality for text or pictures Optimize the copy job for the type of image being copied text graphics or photos 1 2 3 4 From the Home screen on the product control panel touch the Copy button Touch the More Options button and then touch the Optimize Text Picture button Select one of the predefined options or touch the Manually adjust button and then adjust the slider in the Optimize For area Touch the OK button Touch the Start button E NOTE These settings are temporary After you have finished the job the product returns to the default settings Edge to edge copying 288 Use this feature to avoid shadows that can appear along the edges of copies when the original document is printed close to the edges 1 2 From the Home screen on the product control panel scroll to and touch the Administration button Open the following menus e Copy Settings e Edge To Edge Select the Edge lo Edge output option if the original document is printed close to the paper edges Touch the OK button Chapter 10 Solve problems ENWW Clean the pickup rollers and separation pad in the document feeder 1 Lift the document feeder latch 2 Open the document feeder cover ENWW Improve copy quality 289 4 290 Remove any visible lint or dust from each of the feed rollers and the separation pad using compressed air or a clean lint free cloth
220. out this feature touch the Help button on the preview screen 180 Chapter 7 Scan send Ready 100 gt 1 a Auto detect Auto Auto O Document File Type PDF Output Quality Medium Resolution ad 150 dpi Page 2 of 3 Color Black Auto detect Notification LJ Do not notify 2 O Optimize Text Picture Manually adjust Original Sides 1 sided Q Content Orientation Portrait Original Size Auto Image Adjustment Default Ready 100 gt 1 a Auto detect Auto Auto O Document File Type PDF Output Quality z Medium 2 Optimize Text Picture Manually adjust Save to USB E Original Sides 1 sided Q Wa Resolution 150 dpi Page 2 of 3 Color Black Auto detect Notification m Do not notify Content Orientation Portrait Original Size Auto Image Adjustment Default ENWW Send a scanned document to one or more email addresses 1 Place the document face down on the scanner glass or place it face up in the document eeder and adjust the paper guides to fit the size of the document 2 From the Home screen on the product control panel touch the E mail button NOTE f prompted type your user name and password 3 Touch the To field to open a keyboard NOTE Use the physical keyboard or the virtual keyboard to enter ch
221. output bins ENWW Tray 1 Tray capacity and paper orientation To prevent jams do not overfill trays Be sure the top of the stack is below the tray full indicator For short narrow and heavy glossy paper load paper to less than half of the tray full indicators Table 3 2 Tray 1 capacity Paper type Specifications Quantity Paper Range Maximum stack height 10 mm 0 39 in 60 g m 16 b to 220 g m 58 b Equivalent to 100 sheets of 75 g m 20 lb Envelopes Less than 60 g m 16 lb to 90 g m 24 b Up to 10 envelopes Labels Maximum 0 102 mm 0 004 in thick Maximum stack height 10 mm 0 39 in Transparencies Minimum 0 102 mm 0 004 in thick Maximum stack height 10 mm 0 39 in Up to 50 sheets Glossy paper Range Maximum stack height 10 mm 0 39 in 105 g m 28 Ib to 220 g m 58 Ib Up to 50 sheets Table 3 3 Tray 1 paper orientation Paper type Image Duplex mode How to load paper How to load paper orientation Alternative Letterhead Alternative Letterhead Mode Disabled Mode Enabled Preprinted or Portrait 1 sided printing Face down Face up letterhead Top edge leading into the Bottom edge leading into the product product ENWW Tray 1 33 Table 3 3 Tray 1 paper orientation continued Paper type Image Duplex mode How to load paper How to load paper orientation Alternative Letterhead Alternative Letterhead Mode Disabled Mode Enabled 2 sided printing Face up Face up Bottom edge
222. p edge at the left side of the Top edge at the left side of the tray tray 44 Chapter 3 Input trays and output bins ENWW Table 3 7 Tray 3 paper orientation continued Paper type Image Duplex mode How to load paper How to load paper orientation Alternative Letterhead Alternative Letterhead Mode Disabled Mode Enabled Landscape 1 sided printing Face up Face up Top edge toward the back of the Top edge toward the back of the product product 2 sided printing Face down Face down Top edge toward the front of the Top edge toward the front of the product product Prepunched Portrait or landscape 1 or 2 sided printing Holes toward the back of the Not applicable product Load Tray 3 This tray holds up to 500 sheets of 75 g m 20 lb paper If the paper is heavier the tray does not hold as many sheets Do not overfill the tray Z CAUTION Do not print envelopes postcards or unsupported sizes of paper from Tray 3 Print these types of paper only from Tray 1 ENWW Optional Tray 3 45 1 Slide open the tray NOTE Do not open the tray while it is in use 2 oe i paper length and paper width guides by squeezing the adjustment latches and slidin the ae to the size of the paper being rei 3 Load paper into the m face ri Check the paper to verify the guides lightly touch the stack but do not bend it NOTE To prevent jams do not overfill the tray Be sure the top of the stack is below the tray
223. p link in the upper right corner of each HP Embedded Web Server page 1 2 3 Open a Web browser and then enter the product IP address in the address line When the HP Embedded Web Server opens click the Sean Digital Send tab If you did not set up the E mail feature during software installation you can enable it by using the HP Embedded Web Server a Click the E mail Setup link Select the Enable Send to E mail check box to enable the feature c Select the outgoing mail server to use or click the Add button to add a different server to the list Follow the on screen prompts E NOTE If you do not know the name of the mail server you can usually find it by opening your email program and looking at the outgoing mail configuration settings d Inthe Address Message area configure the default setting for the From address e Configuring the other settings is optional f Click the Apply button at the bottom of the page Enable the Save to Network Folder feature a Click the Save to Network Folder Setup link Select the Enable Save to Network Folder check box to enable the feature c Configure the options that you want to customize d Click the Apply button at the bottom of the page 152 Chapter 7 Scan send ENWW 5 Enable the Save to USB feature a Click the Save to USB Setup link b Select the Enable Save to USB check box Click the Apply button at the bottom of the page 6 Enable the Save to SharePoint feat
224. pages in range E Pages per sheet 1page Iz Scale to paper size No Scaling z 88 Chapter 5 Print ENWW Select the paper type Windows 1 From the software program select the Print option 2 Select the product and then click the Properties or Preferences button 3 Click the Paper Quality tab 4 From the Paper type drop down list click the More option ENWW Print Le x Printer Find Printer Print to File E manual duplex Page range e om S Current F Er 7 Pages 7 Type p oo ranges ranges 3 agi 3 section For example type 1 3 5 12 or pis1 pls2 p1s3 p8s3 Print what Document Ee Zoom Print All pages in range z Pages per sheet 1 page 7 Scale to paper size No Scaling i Advanced Ping Sheets Fore Guat fects rising Job Sioe Cole Services y Paper Options Paper sizes 8 5 x 11 inches Letter Paper source Automatically Select z Paper type Unspecified Print Quality Special pages Covers rs imageREt 3600 z Insert blank or preprinted sheets Gloss Level Chapter separator pages Default F smm O j Si 0K cance Advanced Printing Shortcuts Paper Quaity Effects Finishing Job Storage Color Services p Paper Options Papereaes BS winced tater El Cus
225. peed Dials screen Fax Number u amp Fax Recipients A v Delete a Details 3 Touch one of the unassigned One Touch Speed Dials numbers Speed Dial Name Fax Numbers One Touch Speed Dials D ENWW Create a speed dial list 217 4 Touch the Speed Dial Name field to display the keyboard ma oea Speed Dial Name e Fax Numbers One Touch Speed Dials 5 Type a name for the speed dial EE 5557775577 218 Chapter 8 Fax ENWW NOTE To enter additional fax numbers for a speed dial touch the screen to the right of the last digit of the previously entered fax number When the cursor appears touch the enter key 5557775577 to move the cursor to the next line Repeat this step to enter all the numbers for the speed dial Touch the OK button 7 The name and fax number or numbers display next to the selected One Touch Speed Dials number Speed Dial Name 5 D Touch the OK button to return to the Fax Fax Numbers screen Company Company 2 BSSMSSEL 5555555555 5557775577 ENWW Create a speed dial lit 219 Add a number to an existing speed dial list 1 From the Home screen on the product control panel scroll to and touch the Fax button Touch the Speed Dials button to display t
226. per that is designed for use in laser printers Do not use paper that is designed only for use in Inkjet printers e Use paper that is not too rough Using smoother paper generally results in better print quality Check the environment Environmental conditions can directly affect print quality and they are a common cause for paper feeding problems Try the following solutions e Move the product away from drafty locations such as air conditioning vents or open windows or doors e Make sure the product is not exposed to temperatures or humidity outside of product specifications e Do not place the product in a confined space such as a cabinet e Place the product on a sturdy level surface e Remove anything that is blocking the vents on the product The product requires good air flow on all sides including the top e Protect the product from airborne debris dust steam grease or other elements that can leave residue inside the product Adjust color settings Windows Change the color theme ENWW 1 From the software program select the Print option 2 Select the product and then click the Properties or Preferences button 3 Click the Color tab 4 Select the HP EasyColor check box to clear it 5 Select a color theme from the Color Themes drop down list e Default SRGB This theme sets the product to print RGB data in raw device mode When using this theme manage color in the software program or in the operat
227. phone line are you USING cccccceeeseceeeeeseeeeeeeeeeseeeenseeees 310 Are you using a surge protection device cccccecceeseeeeenteeeeeeeeeettteeeeeeees 310 Are you using a phone company voice messaging service or an answering PSS IS ene a eed ncn Gah at avec edvpa Bene atn meade mediate tamcted oii tascam eactteneaess 311 Does your phone line have a call waiting feature ccccceeeseeeeeseeeenteeees 311 Check fax accessory SIGNS irigy nia aera ai er an nest coi k oi a oie naan eh eter ee co 312 General fax problems oee a taa a e a e a E 313 Use Fax over Voll networks nessiccossnss ocen enne a a aa aaan 314 Problems with receiving faxes vorAn ca sentir pti atlas ainear deerme noes 315 Problems with sending faxeSt cx cu deus aeons oasyedecentasstenunt on taut sruabt duetaetebeagecadaernceaddyeids 317 Fax error messages on the product control panel cceceeeeeeeeeeeeeeeeeeeenteeeeeeeeeeeees 318 Send fax Messages iirrainn an E E A ea eum taney 319 Receive fax Messages och 200 is dons aarec seh aaannnasiet nett aneayddinaaeciedadecrtabtantenten 320 Service setings sranane actec gist cd a a tneds sen a a ooenteuaae 321 Settings in the Troubleshooting menu ceccseceeeeeeeeeeseeeeeeeeeeetteeeeeeeeees 321 Solve product software problems Windows 2 20 12015 vases ssuavenssnshuaerbydedannde cada dass ortbelaesebyleeasadoede 322 A print driver for the product is not visible in the Printer folder c ccees
228. product By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then click the Layout menu Select a binding option from the Two Sided drop down list Click the Print button Print multiple pages per sheet Mac OS X ENWW 1 2 3 Click the File menu and then click the Print option In the Printer menu select the product By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then click the Layout menu Print tasks Mac OS X 99 From the Pages per Sheet drop down list select the number of pages that you want to print on each sheet In the Layout Direction area select the order and placement of the pages on the sheet From the Border menu select the type of border to print around each page on the sheet Click the Print button Select the page orientation Mac OS X 1 2 3 4 5 Click the File menu and then click the Print option In the Printer menu select the product In the Copies amp Pages menu click the Page Setup button Click the icon that represents the page orientation that you want to use and then click the OK button Click the Print button Select the paper type Mac OS X 1 2 3 4 5 Click the File menu and then click the Print option In the Printer menu select the product By default the print driver displays the Copies amp Pages menu Open the menus drop down list a
229. product and then click the Properties or Preferences button 3 Click the Effects tab Print Le x Printer Ei Status Find Printer Type Where T Print to File Comment E manual duplex Page range e al Ed Current p 5 Pages Ea Type p oo ranges ranges 3 agi 3 section For example type 1 3 5 12 or pis1 pls2 p1s3 p8s3 Print what Document r Zoom Print All pages in range z Pages per sheet L 1 page Scale to paper size No Scaling k mE m woon Advanced Pining Shotts Paper Gualty Efects Fishing Job Storage Resizing Options Actual size Print document on Letter E Scale to fit of actual size 100 ENWW Watermarks none z C First page only ca Print tasks Windows 95 4 Select the Print document on option and then select a size from the drop down list Avr tng Sts Fanaa es ig Supe a Seve Resizing Options Click the OK button to close the Document Ae ce Properties dialog box _ Watermarks ione z C First page only 16K e nor ree Cox tea J 5 In the Print dialog box click the OK button to Print Jes print the job Printer Nme Gh eT eer gt _ Properties Status Idle Find Printers Type Sm OO Om Where Se es
230. product to enhance scanned images in several ways Select document file types for scanning Optimize scanned images for text or pictures Select the output quality or file size for scanned images Specify the number of sides for original documents Select the resolution for scanned images Automatic color detection for scanning Specify the size for original documents Select notification options for scanning Adjust sharpness for scanning Adjust darkness for scanning Adjust contrast for scanning Clean up the background for scanning Erase edges for scanning Use the Job Build mode for scanning Suppress blank pages for scanning These settings are available for the following scan send features E mail Save to Network Folder Save to Device Memory some settings are not available for this feature Save to USB Save to SharePoint Select document file types for scanning When you scan a document you can choose among several document file types for the resulting file 1 From the Home screen on the product control panel scroll to and touch the button for the scan send feature that you want to use Complete the fields on the first screen as appropriate for the scan send feature you are using Touch the More Options button at the bottom of the screen 156 Chapter 7 Scan send ENWW 4 Touch the Document File Type button E NOTE If the button is not on the first page of options
231. r Volume drop down menu and adjust the ringer volume settings Rings To Answer The Rings To Answer setting determines the number of times the phone rings before the call is answered by the fax accessory NOTE The default range for the available options for the Rings To Answer setting is country region specific The range of possible Rings To Answer options is limited by country region If you experience problems with the fax accessory answering and the Rings To Answer setting is 1 try increasing it to 2 Fax Receive Speed Touch the Fax Receive Speed drop down menu and select one of the following options e Fast default v 34 max 33 600 bps e Medium v 17 max 14 400 bps e Slow v 29 max 9 600 bps Ring Interval Touch the box beneath the Ring Interval heading to open the keypad Enter a value for the ring interval on the keypad and then touch the OK button The default setting for ring interval is 600 ms Ring Frequency Touch the box beneath the Ring Frequency heading to open the keypad Enter a value for the ring frequency on the keypad and then touch the OK button The default setting for ring frequency is 68 Hz which detects rings up to 68 Hz 212 Chapter 8 Fax ENWW Use a fax printing schedule Ey NOTE Before enabling a fax printing schedule a schedule must be created 1 2 nS 2 eS 10 11 12 From the Home screen on the product control panel scroll to and touch the Administration button Open
232. r access to secured features After you sign out the product restores all options to the default settings 3 HP logo or Home On any screen other than the Home screen the HP logo changes to a Home gY button Touch button the Home 9 button to return to the Home screen 4 Stop button Touch the Stop button to pause the current job The Job Status screen opens and then you can cancel or continue the job 5 Start button Touch the Start button to start a copy job 6 Product status The status line provides information about the overall product status 7 Language Selection Touch the Language Selection button to select the language for the control panel display button 8 Sleep button Touch the Sleep button to put the product into Sleep mode 9 Network button Touch the Network button to find information about the network connection 10 Help button Touch the Help button to open the embedded help system Control panel 9 10 11 Copies field The Copies field indicates the number of copies that the product is set to make 12 Scroll bar Touch the up or down arrows on the scroll bar to see the complete list of available features 13 Features Depending on the product configuration the features that appear in this area can include any of the following items Initial Setup Quick Sets Copy E mail Fax Save to USB Save to Network Folder Save to Device Memory Save to SharePoint Retrieve from USB Retrieve from Device Memory Job Status
233. r of copies and then touch the Start button to print the job Delete a stored job When you send a stored job to the product memory the product overwrites any previous jobs with the same user and job name If a job is not already stored under the same user and job name and the product needs additional space the product might delete other stored jobs starting with the oldest You can change the number of jobs that the product can store from the General Settings menu on the product control panel Use this procedure to delete a job that is stored in the product memory 1 From the Home screen on the product control panel scroll to and touch the Retrieve from Device Memory button Select the name of the folder where the job is stored Select the name of the job and then touch the Delete button If the job is private or encrypted enter the PIN or the password and then touch the Delete button 114 Chapter 5 Print ENWW Add a job separator page Windows The product can insert a blank page at the beginning of each print job to make sorting jobs easier fey NOTE The following procedure turns on this setting for all print jobs ENWW i eS SUF Windows XP Windows Server 2003 and Windows Server 2008 using the default Start menu view Click Start and then click Printers and Faxes Windows XP Windows Server 2003 and Windows Server 2008 using the Classic Start menu view Click Start click Settings and then cli
234. r scanning The product can crop the scanned image so that it is the same size as the paper for the original document or it can crop the image to the size of the detectable content in the original document 166 Chapter 7 Scan send ENWW E NOTE To crop the image to match the paper size scan from the document feeder or leave the scanner lid open when scanning from the flatbed glass 1 From the Home screen on the product control panel scroll to and touch the button for the scan send feature that you want to use 2 Complete the fields on the first screen as appropriate for the scan send feature you are using 3 Touch the More Options button at the bottom of the screen 4 Touch the Cropping Options button E NOTE If the button is not on the first page of options touch the More Options button again 5 Select the appropriate cropping option e Crop to paper the product crops the image to match the paper size of the original document e Crop to content The product crops the image to the size of the detectable content in the original document 6 Touch the OK button to save the changes 7 Touch the Start button to begin scanning Automatic image orientation for scanning For original documents that have at least 100 characters of text on the page the product can detect which edge is the top of the page and it orients the scanned images appropriately If you scan several pages and some of the pages are upside down
235. ratesratssersa desi azacte desaveie taredeniveuicorsstmesdecncoreeedemenneas 213 Block incoming faxes aceesorii en e een ear Uae meee 214 viii ENWW Create a blocked fax list 00 0 cceceesccccccuesecceccececussesecececaueseeccesaeauetesecseueueeseesceeeeas 214 Delete numbers from the blocked fax list cccceseceeeeeseeeeeneeeeseeeeeneeeseneeeseneeeseneeeesaes 214 Configure default options for fax receive jobs cceeesceeeeseeeeeneeeeeneeeeenseeesnseeeenaeessneeesnteeenes 215 Fax archiving and forwarding sa saivsaonndsananseaaaiobe cin sueadeimpsioldviehalaapuehdemantetaseolatanuanluansowinidannensine 216 Enable faxarchiving seee e a E een Sree ae 216 Enable fax forwarding stisi a a 216 Create a speed dial list appdaasscenisaertassiveavelarnyne sieanbdeassamatwiagembal oaniwonesleuiwonsaandinianindsaeemensenntiel 217 Add a number to an existing speed dial list lt i ui skccsveeererevieanreeeteraiearvqraeder tach eoeeun eueenhavantenueeries 220 Deletera speed dial list sci sta zeae tea ese asso e eE A EY 221 Delete a single number from a speed dial list cccccccesseccceessseeeceeeeeeeeeenseeeeceeeaeeeseneeeeeneaees 222 Send a fax by entering numbers manually ccccessccceesenceeeeeeeneeeeeeseeeeesseneeeeeseeeeeeseneeeeenseaes 223 Send a fax by using a speed dial cticiecabiicaoniceanieosdivnsieanibedynccnntadntnaluvuewbiaastolanbonnsanbastaasneaboseeawbund 225 Search a speed dial list by name csdscsasaversvaendvrso
236. re option Expand the list of Type is options Expand the category of paper types that best describes your paper Select the option for the type of paper you are using and click the OK button Se ee ee N Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button to print the job Check the paper type setting Mac OS X ENWW 1 Click the File menu and then click the Print option 2 In the Printer menu select the product 3 By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then click the Finishing menu Improve print quality 277 4 Select a type from the Media Type drop down list 5 Click the Print button Check the toner cartridge status Follow these steps to check the estimated life remaining in the toner cartridges and if applicable the status of other replaceable maintenance parts 1 From the Home screen on the product control panel scroll to and touch the Supplies button 2 The status of all supply items is listed on the screen 3 To print or view a report of the status of all supply items including the genuine HP part number for reordering the supply touch the Manage Supplies button Touch the Supplies Status button and then touch either the Print or View button 4 Check the percent of life remaining for the toner cartridges and if applicable the status of other replaceable maintenance parts P
237. re Windows e Connect the product to a computer by using a USB cable and install the software Mac OS X e Connect the product to a network by using a network cable and install the software Mac OS X Connect the product to a computer by using a USB cable and install the software Windows This product supports a USB 2 0 connection Use an A to B type USB cable HP recommends using a cable that is no longer than 2 m 6 5 ft Z CAUTION Do not connect the USB cable until the installation software prompts you to connect it 1 Close all open programs on the computer 2 Install the software from the CD and follow the on screen instructions 3 When prompted select the Directly connect to this computer using USB cable option and then click the Next button 4 When the software prompts you connect the USB cable to the product and the computer 5 At the end of the installation click the Finish button or click the More Options button to install more software or configure basic digital sending features for the product 6 Print a page from any program to make sure that the software is correctly installed 16 Chapter 2 Connect the product and install software ENWW Connect the product to a network by using a network cable and install the software Windows Configure the IP address 1 Make sure the product is turned on and that the Ready message displays on the product control panel display 2 Conn
238. re listed on an identification label located on the back of the product The serial number contains information about the country region of origin the product version production code and the production number of the product Product views ENWW 8 Control panel Control panel layout ii hp Start Copy Sign In Ready Access Preset job options for commonly used jobs Senda document to one or more gii Send a document as an fax numbers gt lt attachment to an e mail ia eet Save to USB Save to Network Folder GWM Save the scanned jobtoaUSB _ HM Send a document to a folder on f storage device the network Save to Device Memory Retrieve from Device Memory 1 Easy access USB port For easy access USB printing scanning documents to a USB flash drive and upgrading firmware NOTE This port is on the side of the control panel 2 Hardware integration For connecting HP and third party devices pocket 3 Color touchscreen For configuring and managing product features display 4 Home button For returning to the product Home screen at any time NOTE This illuminated button is on the side of the control panel Touching the Home icon near the button has no effect Chapter 1 Product introduction ENWW Control panel Home screen 2 NOTE ENWW The Home screen provides access to the product features and indicates the current status of the product You can return t
239. receiving fax machine slow down the transmission to adjust for errors Cancel and resend the fax Ask the phone company to check the phone line The document might have a gray background which can increase fax transmission time Use the Image Adjustment feature to clean up the background shading Faxes quit during sending The receiving fax machine might be malfunctioning Try sending to another fax machine The phone line might not be working The phone line might be noisy or poor quality A call waiting feature might be active Disconnect the fax accessory from the phone jack and connect a phone Try to make a phone call to ensure the phone line is working Try using a slower fax speed to improve the reliability of transmission Use the Fax Dialing Settings menu to set the fax speed for sending faxes Verify that the fax telephone line does not have an activated call waiting feature A call waiting notice can interrupt a fax call in progress which causes a communication error The fax accessory is receiving faxes but is not sending them If the fax accessory is on a PBX system the PBX system might be generating a dial tone the fax accessory cannot detect Disable the detect dial tone setting There might be a poor phone connection Try again later The receiving fax machine might be malfunctioning Try sending fo another fax machine The phone line might not be wor
240. ring disclaimer HP does not support peer to peer networking as the feature is a function of Microsoft operating systems and not of the HP print drivers Go to Microsoft at www microsoft com View or change network settings Use the HP Embedded Web Server to view or change IP configuration settings 1 Print a configuration page and locate the IP address e Ifyou are using IPv4 the IP address contains only digits It has this format XXX XXX XXX XXX e Ifyou are using IPv the IP address is a hexadecimal combination of characters and digits It has a format similar to this XXXX XXXXIXXXXIXXXXXXXX 2 To open the HP Embedded Web Server type the IP address into the address line of a Web browser 3 Click the Networking tab to obtain network information You can change settings as needed Manually configure IPv4 TCP IP parameters from the control panel Use the control panel Administration menus to manually set an IPv4 address subnet mask and default gateway 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Network Settings e Jetdirect Menu e TCP IP e IPV4 Settings e Config Method 3 Select the Manual option and then touch the Save button 4 Open the Manual Settings menu 234 Chapter 9 Manage the product ENWW 5 Touch the IP Address Subnet Mask or Default Gateway option 6 Touch the first field to open a keypad Enter th
241. rint job to the product For Windows the HP ePrint software also supports traditional direct IP printing to local network printers on the network LAN or WAN to supported PostScript products Go to www hp com go eprintsoftware for drivers and information Supported operating systems e Windows XP 32 bit SP 2 or greater fey NOTE Microsoft retired mainstream support for Windows XP in April 2009 HP will continue to provide best effort support for the discontinued XP operating system e Windows Vista 32 bit and 64 bit e Windows 7 32 bit and 64 bit e Mac OS X version 10 6 and 10 7 NOTE The HP ePrint software is a PDF workflow utility for Mac and is not technically a print driver HP ePrint software for Mac supports print paths only through ePrintcenter and does not support direct IP printing to local network printers ENWW Use the HP ePrint software 117 Use Apple AirPrint Direct printing using Apple s AirPrint is supported for iOS 4 2 or later Use AirPrint to print wirelessly to the product from an iPad iOS 4 2 or later iPhone 3GS or later or iPod touch third generation or later in the following applications e Mail e Photos e Safari e iBooks e Select third party applications Connect the product to AirPrint To use AirPrint the product must be connected to the same wireless network as the Apple device For more information about using AirPrint and about which HP products are compat
242. rint quality problems can occur when using a toner cartridge that is at its estimated end of life The supplies status page indicates when a supply level is very low After an HP supply has reached the very low threshold HP s premium protection warranty on that supply has ended The toner cartridge does not need to be replaced now unless the print quality is no longer acceptable Consider having a replacement available to install when print quality is no longer acceptable If you determine that you need to replace a toner cartridge or other replaceable maintenance parts the supplies status page lists the genuine HP part numbers 5 Check to see if you are using a genuine HP cartridge A genuine HP toner cartridge has the words HP or Hewlett Packard on it or has the HP logo on it For more information on identifying HP cartridges go to www hp com go learnaboutsupplies Hewlett Packard cannot recommend the use of non HP supplies either new or remanufactured Because they are not HP products HP cannot influence their design or control their quality If you are using a refilled or remanufactured toner cartridge and are not satisfied with the print quality replace the toner cartridge with a genuine HP toner cartridge 278 Chapter 10 Solve problems ENWW Calibrate the product to align the colors Calibration is a product function that optimizes print quality If you experience any image quality problems calibrate the product
243. ronivansonrdoasonrmesuessdonsvonnsdadoaiadtareatassaubontninneesnes 227 Send a fax by using fax address book numbers ccccccccsesseeeeeeeeeeeeeneeeceeseeeeeseeseeseteeeenaes 228 Cancela fax sit setae ew bine pens leita ek add e selon e eee eh 230 BOX TEPOS nearen E E A E E 231 Fax achivily Og erii n a E E TE R E E E 231 Billing Seed EIGN ns cineca teen donnine p a a a a 232 Blocked fax list report 5 te dbaetixpdinbeen der aangwe batennieteeaeiehaiessineninssramtassanintetaylebelanllioniarsbraaearntenodeds 232 Speed dial list report oa cii nncanseiemae neue aw nae cnei eho teens 232 Fax call reponi iriiria a n ee a aey 232 9 Monage the produch scscciocschantuiteuwiadiiteandiincdaithi nein 233 Configure IP network settings snved ictslaievnarsiebshnieneVncsie iain tetidntmonsdelntole iediewhiesilndan iotie ana bios Naaeiedeinetsl 234 Printer sharing disclaimer a5 2csinsdvnvecozantancvsiavanndvanovanaued naa helasasinagermnesiwutcndrimeieans 234 View or change network settings cncriveniniayiaiievivantav minnie aidesneintinon amueinnenied 234 Manually configure IPv4 TCP IP parameters from the control panel eccceeeeeeeeeees 234 Manually configure IPv6 TCP IP parameters from the control panel csceceeeseeeeeees 235 HP Embedded Web Server wiser nietiveabsnemied nic oniubneniennepnae dainaneinns eanphiuiaaneabsesnannnnTareResaen 236 Open the HP Embedded Web Server c ccccceesseceeeeeeneeeecseeeeesesneeeeesesnseeee
244. rs e Cancel a fax e Fax reports ENWW 193 Configure required fax settings You must configure certain settings before you can use the fax feature If these settings are not configured the fax icon is unavailable These settings include Country region Date Time Company Name Fax Number Dialing Prefix optional This information is used in the fax header which is for printing on all outgoing faxes 2 NOTE When first installed the fax accessory might read some of these settings from the product therefore a value might already be set Check the values to verify that they are correct NOTE In the U S and many other countries regions setting the date time country region phone number and company name is a legal requirement for fax Make sure you are using the correct settings for your country region Fax Setup Wizard The Fax Setup Wizard guides you through a step by step procedure to configure fax settings that are required to use the fax feature If the settings are not configured the fax feature is disabled The first time the product is turned on with a fax accessory installed access the Fax Setup Wizard by following these steps 1 2 3 4 From the Home screen on the product control panel touch the Initial Setup button Touch the Fax Setup Wizard menu Follow the steps in the Fax Setup Wizard to configure the required settings When the Fax Setup Wizard finishes the option to hide the Initial
245. rst page of options touch the More Oplions buon again 5 Select the Enabled option 6 Touch the OK button to save the changes 7 Touch the Start button to begin scanning 164 Chapter 7 Scan send ENWW Use advanced image processing features for scanning In addition to the basic image processing features this product includes technology that enables several advanced image processing features e Select Optical Character Recognition OCR file types for scanning e Automatic page cropping for scanning e Automatic image orientation for scanning e Automatic tone adjustment for scanning e Automatic misfeed detection for scanning HP EveryPage These settings are available for the following scan send features e E mail e Save to Network Folder e Save to Device Memory some settings are not available for this feature e Save to USB e Save to SharePoint Select Optical Character Recognition OCR file types for scanning When you scan a document you can choose among several document file types for the resulting file In addition to several standard file types this product includes several options for optical character recognition OCR file types OCR converts scanned images of printed text into text that you can search or edit on a computer 1 From the Home screen on the product control panel scroll to and touch the button for the scan send feature that you want to use 2 Complete the fields on the first
246. s ccecccceceeeessceeeeeeeeeeeeeeeeeeennaeeeeeseeeeeeeeeenennaeeess 305 The Retrieve from USB menu does not open when you insert the USB flash drive 305 The file does not print from the USB flash drive cccccccccceesecceenseeeeeeeseeeenseeeeeeaes 305 The file that you want to print is not listed in the Retrieve from USB menu ceeee 306 Solve USB connection problems cssnietiursaeas aitetetvazetncevesearorteaainasantae tv alaare naa owe titentadals 307 Salve wired network problenmisn lt cteiscrsstskiveriuedsiethia eeacsne peeked mere yar 308 The product has a poor physical connection cccceceesececeeeeeeeeeeeeeeesenttteeeeeeeeeneeees 308 The computer is using the incorrect IP address for the product Windows e8 308 The computer is unable to communicate with the product cccsceeeeeeeeeeeeettneeeeeees 309 The product is using incorrect link and duplex settings for the network esceeeerees 309 New software programs might be causing compatibility problems eeeeeeees 309 The computer or workstation might be set up incorrectly cccecceeeessteeeeeetttteeeeeeeees 309 The product is disabled or other network settings are incorrect ssseeeeeeeeeeeeeteeeeees 309 DOVE TCHS EGE TS ie assn d Aca ces ohdetes deean ssa a ada E e e a aa A MaaeeIAS 310 Checklist for solving fax problets 4 4 iis0 cns wus etnias mien wearin eone 310 What type of
247. s Windows 103 paper type selecting Windows 89 paper types selecting Mac 100 paper covers printing Mac 100 paper ordering 52 part numbers customer self repair 58 maintenance kits 58 supplies 58 PBX systems troubleshooting 317 PCL drivers universal 74 PCL font list description 14 performance factors Tray 1 254 phone lines troubleshooting 317 photos copying 148 portrait orientation changing Mac 100 faxes 209 scanning 167 selecting Windows 87 ports locating 6 power connection locating 5 6 power switch locating 4 presets Mac 99 print drivers supported 74 ENWW print drivers Mac changing settings 77 settings 99 print drivers Windows changing settings 76 print on both sides Mac 99 print server partnumber 60 print settings HP Embedded Web Server 238 printing from USB storage accessories 121 settings Mac 99 stored jobs 114 printing on both sides settings Windows 83 problem solving no response 303 slow response 304 product memory sending to 177 product memory scanto 177 PS font list description 14 Q Quick Sets creating fax 211 scan 172 using 172 211 172 211 R recipient lists 186 recycling supplies 63 reduce copy jobs 138 removing Mac software 327 replacing printing cartridges 64 required settings country region 194 resize documents Mac 101 Windows 95 resolution fax 204 scan 159 restore factory settings 255 RGB samples description 14 right door jams 270
248. s select one of the items in the Quick Sets list To set up a new job touch the File Name text field to open a keyboard and then type the name for the file Touch the OK button NOTE Use the physical keyboard or the virtual keyboard to enter characters NOTE If you frequently save files to the same folder consider creating a Quick Set for that folder Chapter 7 Scan send star cony ogogo OC s e conos E Access preset job options for Make copies from an original B commonly used jobs R Send a document to one or more Send a document as an fax numbers attachment to an e mail Save to USB Save the scanned job to a USB storage device Save to Device Memory Save to Network Folder Send a document to a folder on the network Ready Preview Cx Quick Sets Folder Path JV Oo File Type i File Name Untitled More Options Jul 27 2011 9 18 18 AM ENWW Save to Network Fold menu to ia different output file format E ORO Fahd eels g Ready Preview Quick Sets ir ay Folder Path Black PDF DM a Iv Oo File Type File Name Agenda Mar 21 2012 4 34 16 PM More Options S Techie lj outon b betor to EE Folder Path field to open a keyboard and then type the path to the network folder Use this Nes aera format for the path path path Touch
249. s menu Color printing 107 4 Click the HP EasyColor check box to clear it 5 Open the Advanced settings 6 Adjust the individual settings for text graphics and photographs 7 Click the Print button Manual color options Use manual color options to adjust the Neutral Grays Halftone and Edge Control options for text graphics and photographs Setting description Setting options Edge Control e Off turns off both trapping and adaptive halftoning The Edge Control setting determines the rendering Light sets trapping at a minimal level Adaptive halftoning is on of edges Edge control has two components adaptive halftoning and trapping Adaptive e Normal sets trapping at a medium level Adaptive halftoning is halftoning increases edge sharpness Trapping on reduces the effect of color plane misregistration by overlapping the edges of adjacent objects slightly e Maximum is the most aggressive trapping setting Adaptive halftoning is on Halftone e Smooth provides better results for large solid filled print areas and enhances photographs by smoothing color gradations Select Halftone options affect color output clarity and this option when uniform and smooth area fills are important resolution e Detail is useful for text and graphics that require sharp distinctions among lines or colors or images that contain a pattern or a high level of detail Select this option when sharp edges and small details are importan
250. scan send feature you are using 3 Touch the More Options button at the bottom of the screen 4 Touch the Image Adjustment button E NOTE If the button is not on the first page of options touch the More Options button again 5 Adjust the Sharpness slider to the left to decrease the sharpness or adjust it to the right to increase the sharpness 6 Touch the OK button to save the changes 7 Touch the Start button to begin scanning Adjust darkness for scanning Adjust the Darkness setting to increase or decrease the amount of white and black used in colors in scanned images 1 From the Home screen on the product control panel scroll to and touch the button for the scan send feature that you want to use 2 Complete the fields on the first screen as appropriate for the scan send feature you are using 3 Touch the More Options button at the bottom of the screen 4 Touch the Image Adjustment button fey NOTE If the button is not on the first page of options touch the More Options button again 5 Adjust the Darkness slider to the left to decrease the darkness or adjust it to the right to increase the darkness 6 Touch the OK button to save the changes 7 Touch the Start button to begin scanning ENWW Use image processing features for scanning 161 Adjust contrast for scanning Adjust the Contrast setting to increase or decrease the difference between the lightest and the darkest color on the page
251. screen as appropriate for the scan send feature you are using 3 Touch the More Options button at the bottom of the screen 4 Touch the Document File Type button E NOTE If the button is not on the first page of options touch the More Options button again 5 Select the document file type from the list of options 6 Touch the OK button to save the changes 7 Touch the Start button to begin scanning ENWW Use advanced image processing features for scanning 165 The following standard file types are available PDF This file type provides the best overall image and text quality PDF files require Adobe Acrobat Reader software for viewing JPEG This file type is a good choice for most graphics Most computers have a browser that can view JPEG files This file type produces one file per page TIFF This is a standard file type that many graphics programs support This file type produces one file per page MTIFF MTIFF stands for multi page TIFF This file type saves multiple scanned pages in a single file XPS XPS XML Paper Specification creates an XAML file that preserves the original formatting of the document and supports color graphics and embedded fonts PDF A PDF A is a type of PDF designed for long term archival of electronic documents All format information in the document is self contained This product also supports the following OCR file types Text OCR Text OCR creates a text file by using opt
252. screen to the printed page is to print sRGB colors Sample book color matching The process for matching product output to preprinted sample books and standard color references is complex In general you can obtain a reasonably good match to a sample book if the inks used to create the sample book are cyan magenta yellow and black These are usually referred to as process color sample books Some sample books are created from spot colors Spot colors are specially created colorants Many of these spot colors are outside of the range of the product Most spot color sample books have companion process sample books that provide CMYK approximations to the spot color Most process sample books will state which process standards were used to print the sample book In most cases they will be SWOP EURO or DIC To get optimal color matching to the process sample book select the corresponding ink emulation from the product menu If you cannot identify the process standard use SWOP ink emulation Print color samples ENWW To use the color samples select the color sample that is the closest match to the desired color Use the sample s color value in the software program to describe the object you wish to match Printed colors vary depending on the paper type and the software program Use the following procedure to print color samples at the product using the control panel 1 From the Home screen on the product control panel scroll to and touch
253. screens that contain settings for individual jobs the Help opens to a topic that explains the options for that screen If the product alerts you of an error or warning touch the Error W button or the Warning button to open a message that describes the problem The message also contains instructions to help solve the problem You can print or view a report of the complete Administration menu so you can more easily navigate to the individual settings you need 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Reports e Configuration Status Pages 3 Select the Administration Menu Map option 4 Touch the Print button to print the report Touch the View button to view the report 12 Chapter 1 Product introduction ENWW Product reports Product reports provide details about the product and its current configuration Use the following procedure to print or view the reports 1 2 3 4 fey NOTE Some pages do not have the View option From the Home screen on the product control panel scroll to and touch the Administration button Open the Reports menu Select one of the report categories e Configuration Status Pages e Fax Reports fax models only e Other Pages Select the name of the report you want to review and then touch the Print button to print it or touch the View button to review the settings on the control panel display
254. sharpness adjusting for copies 126 adjusting for faxes 205 adjusting for scans 161 shortcuts Windows creating 80 using 78 Sign in control panel 248 sleep mode disabling 246 enabling 246 Sleep Schedule setting 246 slow fax reception 315 slow fax transmission 317 334 Index small margins 288 software HP Utility 243 installing wired networks 18 problems 322 uninstalling for Windows 326 uninstalling Mac 327 solving direct connect problems 307 easy access USB printing problems 305 network problems 308 solving problems AirPrint 119 special paper copying 144 printing Windows 89 special paper for covers printing Mac 100 speed dial creating 217 delete 221 faxes 225 list repot 232 speed dial list description 14 speed optimizing 246 staple cartridge loading 70 part number 70 stapler loading staples 70 staples loading 70 stapling 70 status HP Utility Mac 243 status fax accessory page 312 stopping a print request Mac OS X 104 stopping a print request Windows 102 storage job Mac settings 113 stored jobs creating Mac 113 creating Windows 111 deleting 114 printing 114 storing toner cartridges 63 storing jobs with Windows 111 subnet mask 234 supplies counterfeit 54 non HP 53 63 ordering 52 partnumbers 58 recycling 63 replacing toner cartridges 64 status viewing with HP Utility 243 supplies status 278 supplies status page description 13 supported media 26 suppress blank pag
255. shooting e Fax e Fax T 30 Trace 3 Select the Print T 30 Report option to print the report ENWW Send fax messages Table 10 1 Send fax messages Message Error No Description Action Cancelled 0 Someone cancelled the fax at the None product control panel Success n a The fax was sent successfully None Fail Busy 0 The receiving fax machine is The fax will be retired busy automatically if configured otherwise try resending fax later No Answer Oor 17 The receiving fax machine is not The receiving fax machine might answering the call or a person be disconnected or turned off answered the call contact the receiver to check the machine Try resending No Dial Tone 0 No dial tone is detected when Verify the phone line is active sending the fax set the sending fax to not to detect a dial tone Failed Any The fax might be corrupted or Try resending fax not sent Failed 0 Incompatible page width or Try resending fax if the error page had too many bad lines persists contact service Failed 17 or 36 Lost telephone connection Try resending the fax between sender and receiver The issue might be due to voice calls interrupting the fax or a person answering the call Failed or Communication Error Space Fail Memory Error Power Failure Any besides 17 or 36 General communications issue where the fax transmission was interrupted or did not proceed as expected Unable to read or write the fax image
256. shortcut Windows sireniwiurerdeandanndrarten mau wonmniiainnwieseube renee 78 Create printing shortcuts VV iIndaWS o isscciinenebassidndven veeniceaudieasilesnn tie Cuuilieaiieoninsiluinivelcdivel 80 Automatically print on both sides Windows ccsseeceesereeeeeeereeesenieeesneteeeseneeeesentees 83 Print multiple pages per sheet Windows sicinumniwimnsnamaaniniieaaaseaaniunn 85 Select the page orientation Windows cesseeessteeeereeeeneeeeeeessneeeeeeeseneeseeeenenees 87 Select the paper type Windows i04 ss ccacanssanzadeconnedmeduasssmndnnddadaidanodroszannnniea adaanneunes 89 Print the first or last page on different paper Windows cccesseeeeesseeeeenteeeeeteeeenaes 92 Scale a document to fit page size Windows cccceeseceeeesceeeeeeeeeeeneeeeeeteeeeeeeeenses 95 Create a booklet Windows cccccsssssssesesseeeceeeccceeceeceececeeeeeeeeeseesauausaasssaeesaneseneeees 97 Print tasks Mac OS X y cnain nea RAEE E O E A A N N R 99 Use a printing preset Mac OS X oo eeeeeeeeecceecececeeceeeeeeeaeeaaeeeeeseeeeeeeeeeeeeeeeceeeeeeeaeenaaaa 99 Create a printing preset Mac OS X cccseeeeeeeeeeeeeeeeeeeeeeeeaaeeeaeeeeseeeeeeeceeeeenaeeeneaeees 99 Automatically print on both sides Mac OS X sciiccncceesscrcssucicevardecsverastevatenentonecnndepettesvd 99 Print multiple pages per sheet Mac OS X asus ssisicerncndpcuntnesssceeapssbiinensnnsiiavbiousncesnhenavdes 99 Select the page ori
257. ss to the product in Mac OS X You can use HP Utility when the product uses a USB cable or is connected to a TCP IP based network Open HP Utility From the Finder click Applications click Utilities and then click HP Utility If HP Utility is not included in the Utilities list use the following procedure to open it 1 Atthe computer open the Apple amp menu click the System Preferences menu and then click the Print amp Fax icon or the Print amp Sean icon Select the product in the left side of the window 2 3 Click the Options amp Supplies button 4 Click the Utility tab 5 Click the Open Printer Utility button HP Utility features HP Utility consists of pages that you open by clicking in the All Settings list At the top of any page click the icons to access HP Web sites for the following information e HP Support e Supplies e Registration e Recycling The following table describes the tasks that you can perform with HP Utility Menu Item Description Information And Supplies Status Shows the product supplies status and provides links for ordering Support supplies online Device Information Shows information about the currently selected product File Upload Transfers files from the computer to the product Upload Fonts Transfers font files from the computer to the product HP ePrintCenter Accesses the HP ePrintCenter Update Firmware Transfers a firmware update file to the product NOTE T
258. t Neutral Grays e Black Only generates neutral colors grays and black by using only black toner This guarantees neutral colors without a color The Neutral Grays setting determines the method cast This setting is best for documents and grayscale viewgraphs for creating gray colors used in text graphics and photographs e 4 Color generates neutral colors grays and black by combining all four toner colors This method produces smoother gradients and transitions to other colors and it produces the darkest black Match colors The process of matching product output color to a computer screen is quite complex because printers and computer monitors use different methods of producing color Monitors display colors by light pixels using an RGB red green blue color process but printers print colors using a CMYK cyan magenta yellow and black process Several factors can influence the ability to match printed colors to those on a monitor These factors include e Paper e Printer colorants inks or toners for example 108 Chapter 5 Print ENWW e Printing process inkjet press or laser technology for example e Overhead lighting e Personal differences in perception of color e Software programs e Print drivers e Computer operating system e Monitors and monitor settings e Video cards and drivers e Operating environment humidity for example For most situations the best method for matching colors on the
259. t is connected to the same wireless Connect the product to the network using a wireless router or network as the Apple device the wireless accessory installed on the product Verify the HP Embedded Web Server is configured for 1 In a supported Web browser on your computer enter the AirPrint product IP address or host name in the address URL field to open the HP Embedded Web Server 2 Click the Networking tab and then click the Other Settings option 3 Select the following checkboxes gt Bonjour gt AirPrint gt IPP Printing 4 Click the Apply button Make sure the Apple products meet these specifications e Apple iOS 4 2 or later e iPhone with 3GS or later e iPad with iOS 4 2 or later e iPod Touch third generation or later Verify the product is configured so it wakes from Sleep mode 1 Ina supported Web browser on your computer enter the whenever it receives a print job product IP address or host name in the address URL field to open the HP Embedded Web Server 2 Click the General tab and then click the Energy Settings option 3 In the Sleep Timer Settings area under the Wake Auto On Events option select the All events item or the Network port item 4 Click the Apply button ENWW Use Apple AirPrint 119 Use HP Smart Print Windows Use HP Smart Print to print a particular section of a Web site You can remove headers footers and advertisements so you minimize waste The application automaticall
260. t one time the product stops and alerts you to remove the pages The setting is turned on by default You can override the setting so that you can copy heavy paper and documents such as folded booklets through the document feeder ENWW Set new default copy settings 125 Use advanced image processing features for copying You can use the product to enhance scanned images in several ways Sharpness adjustment for copies Adjust the Sharpness setting to clarify or soften the image For example increasing the sharpness could make text appear crisper but decreasing it could make photos appear smoother 1 From the Home screen on the product control panel touch the Copy button 2 Touch the Image Adjustment button NOTE If the button is not on the first page of options touch the More Options button at the bottom of the screen 3 Adjust the Sharpness slider to the left to decrease the sharpness or adjust it to the right to increase the sharpness 4 Touch the OK button to save the changes 5 Touch the Start button to begin scanning Erase edges for copies Use the Erase Edges feature to remove blemishes such as dark borders or staple marks by cleaning the edges of the scanned image 1 From the Home screen on the product control panel touch the Copy button 2 Touch the Erase Edges button NOTE If the button is not on the first page of options touch the More Options button at the bottom of the screen
261. t print there might be a problem with the analog fax accessory If you are using LAN fax or Internet fax those configurations could be disabling the feature Operational Enabled The analog fax accessory is installed and ready Operational Disabled The fax accessory is installed but you have not configured the required fax settings yet The fax accessory is installed and operational however the HP Digital Sending utility has either disabled the product fax feature or has enabled LAN fax When LAN fax is enabled the analog fax feature is disabled Only one fax feature either LAN fax or analog fax can be enabled at a time NOTE If LAN fax is enabled the Fax feature is unavailable on the product control panel Non Operational Enabled Disabled The product has detected a firmware failure Upgrade the firmware Damaged Enabled Disabled The fax accessory has failed Reseat the fax accessory card and check for bent pins If the status is still DAMAGED replace the analog fax accessory card 1 ENABLED indicates that the analog fax accessory is enabled and turned on DISABLED indicates that LAN fax is enabled analog fax is turned off 312 Chapter 10 Solve problems ENWW General fax problems ENWW Problem An Out of Memory status message displays on the product control panel Cause The product storage disk is full Solution Delete some stored jobs from the disk From the Home screen on
262. t watermarks Windows ENWW 1 2 3 4 From the software program select the Print option Select the product and then click the Properties or Preferences button Click the Effects tab Select a watermark from the Watermarks drop down list Or to add a new watermark to the list click the Edit button Specify the settings for the watermark and then click the OK button To print the watermark on the first page only select the First page only check box Otherwise the watermark is printed on each page Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button to print the job Additional print tasks Windows 103 Additional print tasks Mac OS X Cancel a print job Mac OS X fey NOTE If the print job is too far into the printing process you might not have the option to cancel it 1 If the print job is currently printing cancel it from the product control panel by following this procedure a From the Home screen on the product control panel touch the Stop button The product pauses the job and the Job Status screen opens b From the list on the touchscreen touch the print job you want to cancel and then touch the Cancel Job button c The product prompts you to confirm the cancellation Touch the Yes button You can also cancel a print job from a software program or a print queue e Software program Typically a dialog box appears briefly on
263. taceansebesatilig 117 Use Apple Fir FIs caasspasaysenioeed ovaasessinieoesreceseea tenes a ashes aaa E tee uaa re diao oneness 118 Connect the product to AirPrint cia niteashiauatadaewavaeduaaaianaiaiaaidbonsaanadianaaavedanaantannnetanes 118 Find the product AirPrint name a tivaceguratixivnaitvna patnlabwasciedten wolesirtscatsiiayie sodienderasweldwannunneiey 118 Jepsen eon eee er E E E a E A 118 Change the AirPrint product name dasicccsceiicedjsiasnvianioaitaentaawedayeniedianloersunitonteanWekeinwes 119 Solve AirPrint problems a cscsahucaornd Gosareeres wanbead neandennnsenmen en dietoangauanvanniouendine nistsntModuienbediote 119 Use HP Smart Print Windows cacdcinsdareaniiwacs xeieheoie a eviesaneasneneepnro dlaenGaeeeauaviabueentones 120 Use easy access USB printing siscieseserasoesssentiacebunddnansaseesesesbemnendahueebeeenedsasgerindabaudohauaredaasentnes 121 Print easy access USB documents issobsicsnbtacnsiehesonslacpvohtninsnerdvenniabduanmbnctanninnieass 121 E a a a a a T a E a a a r E 123 Set new default copy settings xs casacsnevesanasecasavsndtsncestadvananassvavendunsaunisanvadavsaana see aeeneegaaoant 124 Use advanced image processing features for COPYING cccceeesceeeeenteeceeeeeeseeeeeeseeeeeeettneees 126 Sharpness adjustment for copies akivinav ueiudwivenientiedvncariouinnedhehealiensheainiennebellauwhedaieubnanlivns 126 Erase edges for COPIES seiniin niii aa iania a E E A r ania E AR TENATA 126 Automatic color dete
264. te e Print when a toner cartridge is at estimated end of life e Enable or disable the Very Low Settings options from the control panel e Customer self repair parts e Accessories e Toner cartridges e Toner collection unit e Staples ENWW 51 Order parts accessories and supplies Order supplies and paper www hp com go suresupply Order genuine HP parts or accessories www hp com buy parts Order through service or support providers Contact an HP authorized service or support provider Order using HP software The HP Embedded Web Server contains a link to the HP SureSupply Web site which provides options for purchasing Original HP supplies 52 Chapter 4 Parts supplies and accessories ENWW HP policy on non HP supplies Hewlett Packard Company cannot recommend the use of non HP toner cartridges either new or remanufactured 9 NOTE For HP printer products the use of a non HP toner cartridge or a refilled toner cartridge does ENWW not affect either the warranty to the customer or any HP support contract with the customer However if product failure or damage is attributable to the use of a non HP toner cartridge or refilled toner cartridge HP will charge its standard time and materials charges to service the product for the particular failure or damage HP policy on non HP supplies 53 HP anticounterfeit Web site Go to www hp com go anticounterfeit when you install an
265. ted fax speeds up to 33 600 bps The Off setting sets the fax speed to 14 400 bps or lower depending on the speed settings for sending and receiving Fax Speaker Mode In Normal mode the modem speaker is turned on during dialing through the initial connection and then it turns off In Diagnostic mode the speaker is turned on and remains on for all fax communications until the setting is returned to Normal mode Fax Log Entries The Standard fax log includes basic information such as the time and whether the fax was successful The Detailed fax log shows the intermediate results of the redial process not shown in the Standard fax log ENWW Solve fax problems 321 Solve product software problems Windows A print driver for the product is not visible in the Printer folder 1 Reinstall the product software NOTE Close any applications that are running To close an application that has an icon in the system tray rightclick the icon and select Close or Disable 2 Try connecting the USB cable to a different USB port on the computer An error message was displayed during the software installation 1 Reinstall the product software NOTE Close any applications that are running To close an application that has an icon in the system tray rightclick the icon and select Close or Disable 2 Check the amount of free space on the drive where you are installing the product software If necessary free up as much space as you
266. th io cole A alate le Sedna Db ae 70 load StI MSs varse aya ean recess cam varies atennc EE aan ween 70 ENWW 5 Print ENWW Suen Sisaeag voleeses omens susaesepsecs vee E r EEEE sone onsen eases encnsiaesave omeasen 73 Supported print drivers Windows ssassacasseenssnrinstsnesusinanwvegeonpsewmisanntatsedsnd vbeiandvanudearoteinasentsnennna 74 HP Universal Print Driver UPD ccccsssessseeeccceccceceecceeeeeeesesuenssneeeeseeeeseeseeeeeaees 74 UPD installation modesina 75 Change print job settings Windows os rctcsarercvingnecs eadveenuareear deren ana ea 76 Change the settings for all print jobs until the software program is closed ceseee 76 Change the default settings for all print jobs ccccecceessecceesteeeeeneeeeenseeeessaeeseeeeeees 76 Change the product configuration settings aic c cnn dsrsadannevirasived ane inismnesetnorvadpeneneennd 76 Change print job settings Mac OS X cise csoydoisvesiiinteniiinatelavncitaichahicratecingtiellsesiolihidutrusintalevelanyb evan 77 Change the settings for all print jobs until the software program is closed cceseee 77 Change the default settings for all print jobs ccijicieccsesscdcieecceamesndaerrentsvanseaceunereeernnaies 77 Change the product configuration settings cssccsesceeseteeeeneeceseecereeesneeesnseeenreeeeaeensas 77 Print tasks WINdo WS os asiestiaratecdcts a Pacea da dnanadmuncniote hands a a aa a aE e a ARNE 78 Use a printing
267. the OK button NOTE Use the physical keyboard or the virtual keyboard to enter characters ENW W Send a scanned document to a network folder 175 7 8 176 To configure n for the document touch the More Options button Touch the Start button to save the file NOTE You can preview the image at any time by touching the Preview button in the upper right corner of the screen For more information about this feature touch the Help button on the preview screen Chapter 7 Scan send Ready Previ ew p Folder Path ND Quick Sets E Black PDF server folder BMU a JY oO File Type j lane Mar 21 2012 4 36 05 PM More Options Ready Previ ew A Folder Path Quick Sets EEI server folder Black PDF oH a jy O ee E File Name Kgenda Mar 21 2012 4 36 05 PM More Options Send a scanned document to a folder in the product memory 1 ENWW Use this procedure to scan a document and save it on the product so you can print copies at any time Place the document face down on the scanner ace or place it face up in the document eeder and adjust the paper guides to fit the size of the document From the Home screen on the product control panel scroll to and touch the Save to Device Memory button NOTE If prompted enter your user name and password Select an existing folder or
268. the following menus e Fax Settings e Fax Receive Settings e Fax Printing Schedule Touch the Use Fax Printing Schedule option Touch the Schedule button Touch the Fax Printing Mode button Touch the green plus sign to open the Schedule a Weekly Fax Event screen Select an option under the Event Type heading e Print incoming faxes e Store incoming faxes Touch the Time fields to open the keypad and then enter the hour and minute values when incoming faxes will be printed or stored Touch the Event Days buttons for the days to apply the fax printing schedule Touch the OK button Touch the Save button to save the fax printing schedule Touch the Save button to enable fax printing schedule fa NOTE Only one fax printing schedule can be applied per day ENWW Use a fax printing schedule 213 Block incoming faxes Use the fax block list setting to create a list of blocked phone numbers When a fax is received from a blocked phone number the fax is not printed and is immediately deleted from memory Create a blocked fax list 1 2 6 From the Home screen on the product control panel scroll to and touch the Administration button Open the following menus e Fax Settings e Fax Receive Settings e Blocked Fax Numbers Touch the Fax Number to Block field to display the keyboard Type a number and then touch the OK button Touch the green arrow to move the number to the Blocked Fax Numbers list Ey NO
269. the tray are adjusted correctly for the size of paper Adjust the guides so they are touching the paper stack without bending it Make sure that the tray is fully inserted in the product Chapter 10 Solve problems ENWW 7 Ifyou are printing on heavy embossed or perforated paper use the manual feed feature and feed sheets one at a time 8 From the Home screen on the product control panel scroll to and touch the Trays button Verify that the tray is configured correctly for the paper type and size 9 Make sure the printing environment is within recommended specifications ENWW Paper feeds incorrectly or becomes jammed 259 Clear jams e Auto navigation for clearing jams e Jam locations e Clear jams in the document feeder e Clear jams in the output bin area e Clear jams in Tray 1 e Clear jams in Tray 2 e Clear jams in the right door e Clear jams in optional Tray 3 e Clear jams in the lower right door Tray 3 Auto navigation for clearing jams The auto navigation feature assists you in clearing jams by providing step by step instructions on the product control panel When you complete a step the product displays instructions for the next step until you have completed all steps in the procedure Jam locations 260 Use this illustration to identify locations of jams In addition instructions display on the control panel to direct you to the location of jammed paper and how to clear it
270. then on again If the product PPD is not in the Print Using drop down list turn the computer off and then on again and then restart the setup process c Click the Add button to complete the setup process If you are using the IP Printing method complete the following steps a Click the IP Printer tab b Choose HP Jet Direct Socket from the Protocol drop down menu This is the recommended setting for HP products c Type the IP address into the Address field on the add printer screen d The Name Location and Print Using information are automatically filled in If the product PPD is not in the Print Using field turn the computer off and then on again and then restart the setup process ENWW Connect the product to a network by using a network cable and install the software Mac OS X 23 24 Chapter 2 Connect the product and install software ENWW 3 ENWW Input trays and output bins e Supported paper sizes e Supported paper types e Configure trays e Alternative letterhead mode e Tray 1 e Tray 2 e Optional Tray 3 e Standard output bin e Use the convenience stapler 25 Supported paper sizes Table 3 1 Supported paper sizes By NOTE To obtain the best results select the correct paper size and type in the print driver before printing 26 Size and dimensions Tray 1 Tray 2 Tray 3 Automatic optional duplex printing Letter w w w w 216 x 279 mm 8 5 x 1
271. tic paper sensing auto sense mode ccceseeseceeeeeeneeeceeeeneeeeeeeeneeeeensenaeees 38 AULO SENSE SEMINGS cechcisacentladouesnds sendGeaaddanbueseesssentiarteaendereteecetentdantieents 38 Wie se bec ctetec ativan sd share eenticon conc harsanpasavenea vaccines cnsmatea ma E E nice cee E E A R 39 Tray capacity and paper orientation srianviviioushinenniearosudesnonduulardonieeloasedoxebvormeinauietenssels 39 load Tray Z ace shrntiseaeerteaias E E E A E S Al Automatic paper sensing auto sense mode ccceseeseceeeeesseeeeeeeeneeeeeeeeeeeeeeeseeeees 42 Auto sense Settings cccseeeeeeeeeececececaeeeeeeeeeeseeceeeeeeaaeeeeeeeeceeeeeeeeeaaaeeees 42 Optional Tray 3 sessir oes alana aetna tie eames 44 Tray capacity and paper orientation cccistsssssnchitecdowesantrccviacabpoounssawsdaieanwelarenivnewatetans 44 l ad Tray Seint a T A ENET 45 Automatic paper sensing auto sense mode ccccccceeesecceeeeeneeeeeeeeeeeeessetseeeesseneees 47 A tosense Settings retede eea e E E E N ETE N 47 Sie tele os 1 e1011 11TA E E T E A ner ater nVe nner nV eye Rare ee avery 48 Use the convenience stapler lt a chasuer neater ueente son a eee alae eae Ue aN eRe 49 4 Parts s pplies and accessories 4 iscicessisesssssssasncsssaesnssonsnsdesesenpssassuesenssesononsosodssnssenasawunsanss 51 Order parts accessories and supplies crac evaszenoravacnnaydeotorivpraandabesnanivadenieneneearenmnndnaspnnentanieeeneade 52 HP poli
272. tings for email jobs e Default file settings for email jobs Save to Network Folder Setup Configure the network folder settings for digital sending including the following e Default settings for Quick Sets jobs saved in a network folder e Settings for notifications e Default scan settings for jobs saved in a network folder e Default file settings for for jobs saved in a network folder Save to SharePoint Configure the settings required to save a scanned document to one or more Microsoft SharePoint sites Save to USB Setup Configure the USB settings for digital sending including the following e Default settings for Quick Sets jobs saved on a USB flash drive e Settings for notifications e Default scan settings for jobs saved on a USB flash drive e Default file settings for for jobs saved on a USB flash drive ENWW HP Embedded Web Server 239 Table 9 4 HP Embedded Web Server Scan Digital Send tab continued Menu Description OXPd Workflow Use third party workflow tools Digital Sending Software Setup Configure settings related to using optional Digital Sending software Fax tab Table 9 5 HP Embedded Web Server Fax tab Menu Description Fax Send Setup Configure settings for sending faxes including the following e Default settings for outgoing faxes e Default setting for sending faxes using the internal fax modem e Settings for using a LAN fax service e Settings for using an Internet fax service Speed Dia
273. tom Paper source Automatically Select Paper type Unspecified X eo Con Md hae pages on diferent paper Laie Insert blank or preprinted sheets Gloss Level Chapter separator pages Deut S Yd wat e 0K cence Print tasks Windows 89 90 5 6 Expand the list of Type is options Expand the category of paper types that best describes your paper Chapter 5 Print y lt 96g J Presentation 96 130g 4 Brochure 131 175q Photo Cover 176 220g Other Brochure 131 175g Photo 176 220g he Laser Transparency ENWW 7 Select the option for the type of paper you are using and click the OK button Brochure 131 175g fa a 176 2209 8 Click the OK button to close the Document Properties dialog box In the Print dialog Printer box click the OK button to print the job Nme E a C Eroperies Status Idle m Ousnmeaaanmas Erpin Whee m ae eseo St a E Print to file Comment E Manual duplex Page range os peer ae P Cesta Cee Type page numbers and or page ranges peated by Comes comes from the start of the document or section For example type 1 3 L or pis1 p1s2 p1s3 p8s3 Print what Document 7 Zoom mme umena G ae e I O ENWW Print tasks Windows 91 Print the first or last page on different paper Windows 1 From the software program select the Print option 2 Select the product and th
274. touch the Modify button to choose a different paper size or type Select the correct size and type and then touch the OK button Configure a tray to match print job settings 1 2 5 In the software program specify the source tray the paper size and the paper type Send the job to the product If the tray needs to be configured a tray configuration message displays on the product control panel Load the tray with the specified type and size of paper and then close the tray Touch the OK button to accept the detected size and type or touch the Modify button to choose a different paper size or type Select the correct size and type and then touch the OK button Configure a tray by using the control panel ENWW You can also configure the trays for type and size without a prompt from the product 1 2 3 4 From the Home screen on the product control panel scroll to and touch the Trays button Touch the line for the tray that you want to configure and then touch the Modify button Select the paper size and paper type from the lists of options Touch the OK button to save your selection Configure trays 31 Alternative letterhead mode Use the Alternative Letterhead Mode feature so that you can load letterhead or preprinted paper into the tray the same way for all print or copy jobs whether you are printing or copying to one side of the sheet of paper or to both sides When using this mode load paper the s
275. touch the New Folder button to create a new folder Enter the name for the file in the File Name field To configure ne for the document touch the More Options button Touch the Start button to save the file Send a scanned document to a folder in the product memory 177 Send a scanned document to a USB flash drive The product can scan a file and save it in a folder on a USB flash drive By NOTE You might be required to sign in to the product to use this feature Before you can use this feature you must enable the USB port Use the following procedure to enable the port from the product control panel menus 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e General Settings e Enable Retrieve from USB 3 Select the Enable option and then touch the Save button Scan and save the document 1 Place the document face down on the scanner lass or place it face up in the document baie and adjust the paper guides to fit the size of the document 2 From the Home screen on the product control ae scroll to and touch the Save to USB utton O e r Quick Sets NOTE f prompted enter your user name Access preset job options for a nd password A 5 commonly used jobs Send a document to one or more Send a document as an fax numbers attachment to an e mail Save to USB Save to Network Folder Save the scan
276. tting Windows ccccsseeeseeeeeeeeeeeeeeeeeeeeentaaees 277 Check the paper type setting Mac OS X cccccececeeseeeeteceeeeeeeeeeeeetsteeeeeeees 277 Check the toner cartridge Status sonu assacceh tasiuentecsicanne aaenduinas easel aeentereadenactigereert 278 Calibrate the product to align the colors e au tne un enenermenereieees 279 Print a cleaning page wy chsacdtsesherchnetreephaiil mokanindaureomtansuahieanchinnensredaeibteniveankoateors 279 Internal print quality test pages cccccccceeecesesseeeeeneeeeeneeeeeceseeeeseeaeeeeneaeeseeeeeeeees 280 Visually inspect the toner cartridge 7 12 oni aetenadr ieee omelets 280 Check paper and the printing environment ccccceeeeeseeeeeeeeeeesteeeeeeeeeesteeeeeeeeess 280 Use paper that meets HP specifications c ccccessseceeeesteeeeeeeeeeeeeeetseeees 280 Check the environment nicoi a beeen eeu 281 Adjust color settings Windows ssiisiseeisvonrombeisvennslaunhoualanekouiathorsuununiolas aiid diotouteers 281 Change the color options Mac OS X sy ossietrrcsasgiiaerdetvagiond aw eecctneds hadeawauiawnanveguns 282 Try a different print driver ets cates eo Us Mle Vea coe tohonit canner ee nani eatne aioe 283 Set the individual tray alignment cccsassersiuvondoserirscerdertossvsenstouruened ores oualvened berbseveeeee 284 Mp prove Copy GUGIITY Nectastucansmesvadentaneeiyonatomay Hues a rec niatietar En 285 Check the scanner glass for dirt or smudges aiiiaicumincne
277. tyle long edge on top Original Size Use the Original Size feature to match your fax content to the size of the original document Image Adjustment Use the Image Adjustment feature to adjust the Darkness Contrast Background Cleanup or Sharpness settings In some cases a gray background on the document causes the fax to transmit more slowly NOTE Touch the Default button to reset the sharpness setting to the factory setting Optimize Text Picture Use the Optimize Text Picture feature to produce fax output that best matches the original Sending graphics and photos in text mode results in lower quality images ENWW Configure default options for fax send jobs 201 202 Menu item Job Build Description Use the Job Build feature to combine multiple originals into a single fax job Blank Page Suppression Chapter 8 Fax Use the Blank Page Suppression feature to prevent blank pages in a fax from being printed Use image processing features for fax send jobs You can use the product to enhance outgoing faxed images in several ways e Optimize faxes for text or pictures e Specify the number of sides for original documents for faxes e Select the resolution for faxes e Specify the size for original documents for faxes e Select notification options for faxes e Adjust sharpness for faxes e Adjust darkness for faxes e Adjust contrast for faxes e Clean up the background for faxes
278. uct You must enable HP Web Services to use the HP ePrint feature Networking tab Use the Networking tab to configure and secure network settings for the product when it is connected to an IP based network This tab does not display if the product is connected to other types of networks ENWW HP Embedded Web Server 241 Other Links list fey NOTE You can configure which links display in the Other Links list by using the Edit Other Links menu on the General tab The following are the default links Table 9 8 HP Embedded Web Server Other Links list Menu Description Product Support Connects to the support site for the product from which you can search for help regarding various topics Shop for Supplies Connects to the HP SureSupply Web site where you can receive information on options for purchasing original HP supplies such as toner cartridges and paper HP Instant Support Connects you to the HP Web site to help you find solutions to product problems Change the Bonjour Service name If you need to change the Bonjour Service name for the product follow this procedure 1 Open the HP Embedded Web Server Networking tab 2 Click the TCP IP Settings link 3 Scroll to the Bonjour Service Name field at the bottom of the page and then update the information 4 Click the Apply button to save the changes 242 Chapter9 Manage the product ENWW HP Utility Mac OS X HP Utility is a software program that provides acce
279. uct control panel scroll to and touch the Device Maintenance button 2 Open the following menus e Calibration Cleaning e Calibrate Scanner 3 Touch the Next button to start the calibration process Follow the on screen prompts 4 Wait while the product calibrates and then try copying again Check the paper settings Check the paper settings if copied pages have smears fuzzy or dark print curled paper scattered dots of toner loose toner or areas where toner has dropped out Check the paper size and type configuration 1 From the Home screen on the product control panel scroll to and touch the Trays button 2 Touch the line for the tray that you want to configure and then touch the Modify button 3 Select the paper size and paper type from the lists of options 4 Touch the OK button to save your selection Select the tray to use for the copy 1 From the Home screen on the product control panel touch the Copy button 2 Touch the Paper Selection button 3 Select the tray that holds the paper that you want to use and then touch the OK button Check the image adjustment settings Adjust these additional settings to improve copy quality 1 From the Home screen on the product control panel touch the Copy button 2 Touch the Image Adjustment button ENWW Improve copy quality 287 3 4 Adjust the sliders to set the Darkness level the Contrast level the Sharpness level and the Background Cleanup level T
280. uemmasrancssneaieuateiem 18 Connect the product to a computer by using a USB cable and install the software Mac OS X 20 Connect the product to a network by using a network cable and install the software Mac OS X 21 Configure the IP address a tae incnatsacneuacdewna dena avclehededsdnotatbalonentade henaeds Madabiandelenghons 21 stall Ie Solin CClic i mera a a E N 22 3 Input trays and output BINS siivisssciiesciisiericasiisices arisen adcassiserdensdddnarinnateraniaesaaeleebieneiassans 25 SUR ROMER p pe Sizes uc ingnulentevenae rue EE EEEE rE ENE A EEEE EEE Ra E Mae a i 26 S ppor d paper types spn tinon nan SE Re E E E 29 Config re Way Ssesteiri E a a a ati hot a stage dae aa aRar 31 Configure a tray when loading paper sacs dane narcrewanrdranadneranimrneenen memes 31 Configure a tray to match print job settings ccscccccceescceeeeeeeeeeeeneeeeeeeeseeeeeeeeaeeeens 31 ENWW Configure a tray by using the control panel cccccceseceeeeseeeeeesneeeeeesseeeecseeeesseseees 31 Alternative letterhead mode js acesdanaidan iusirsisin tiers nce centeotonw vente aaennaaieas cus ene earache siniorunliat ume es 32 WYN orsroore moe chara bnaseenscnetersaspassbancaenatganecnn nana ainens radi E A A E EN E 33 Tray capacity and paper orientation svreninivuieadirinercienrssehesrobieteniuareientnanaseobvbauniundiedeansets 33 load Tray Tiina E E E E R E EES 35 Print envelopes sicsocsorenoseenei iea n e E E 38 Automa
281. ume setting to control the product s dialing volume level when sending faxes Dialing Mode The Dialing Mode setting sets the type of dialing that is used either tone touch tone phones or pulse rotary dial phones Fax Send Speed The Fax Send Speed setting sets the modem bit rate measured in bits per second of the Analog Fax modem while sending a fax e Fast default v 34 max 33 600 bps e Medium v 17 max 14 400 bps e Slow v 29 max 9 600 bps Redial Interval The Redial Interval setting selects the number of minutes between retries if the number dialed is busy or not answering or if an error occurs NOTE You might observe a redial message on the control panel when both the Redial On Busy and Redial On No Answer settings are set to off This occurs when the fax accessory dials a number establishes a connection and then loses the connection As a result of this error condition the fax accessory performs three automatic redial attempts regardless of the redial settings During this redial operation a message displays on the control panel fo indicate that a redial is in progress Redial on error The Redial on error feature sets the number of times a fax number will be redialed when an error occurs during a fax transmission Redial On Busy The Redial On Busy setting selects the number of times 0 through 9 the fax accessory redials a number when the number is busy The interval between retries is set by the Redial Int
282. ure a Click the Save to SharePoint link Select the Enable Save to SharePoint check box c To use this feature you must provide the information for the SharePoint site In the Quick Sets area click the Add button and then follow the on screen instructions d Click the Apply button at the bottom of the page ENWW Set up scan send features 153 Change default scan send settings from the product control panel l remem scm crepes tcl TTT anel scroll to and touch the Administration bution sn es cn T Print a job stored on this device s memory Save to Device Memory Save the scanned job to this device s memory Check on active and completed Check on cartridges and other jobs FA supplies LV trays Administration Check on paper trays Device Maintenance Set up and configure device options for this unit Administration Select a Menu Item Administration The Administration menu contains E Reports features to set up or customize the product for your work environment The Initial Setup selection can be used to set up the product or enable features such as networking fax or e mail Use the Default Job Options selection to set the options for typical copy or print jobs Scan Digital Send Settings However for network connected products HP recommends using the embedded Web Server EWS for E Fax Settings configuration of the product Type the product s network address i
283. vices Orientation Portrait Landscape Rotate by 180 degrees aoe ox ances Avni Printer Name Le ee ee a i Properties Status Idle Type OO Om Where gt es Set ae Print to file Comment I Manual duplex Page range Copies all Number of copies i E Current page Selection Pages T collate Type page numbers and or page 1 1 ranges separated by commas counting from the start of the document or the section For example type 1 3 5 12 or pisi pis2 pis3 p8s3 reat peame E 2 Print allpagesinrange Pages per sheet 1 page E Scale to paper size No Scaling z ENWW Select the page orientation Windows 1 From the software program select the Print option 2 Select the product and then click the Print Properties or Preferences button Pinter Name Status Type Where Comment Find Printer T Print to file EA E manual duplex Page range al 2 3 2 section For example type 1 3 5 12 or pis1 pls2 p1s3 p8s3 Print what Document x Zoom Print All pages in range z Pages per sheet 1 p ge Scale to paper size No Scaling i Ca 3 Click the Finishing tab Advanced P
284. w General tab Table 9 2 HP Embedded Web Server General tab Menu Description Control Panel Customization Reorder show or hide features on the control panel display and change the default display language Quick Sets Setup Configure jobs that are available in the Quick Sets area of the Home screen on product control panel Alerts Set up email alerts for various product and supplies events ENWW HP Embedded Web Server 237 Table 9 2 HP Embedded Web Server General tab continued Menu Control Panel Administration Menu AutoSend Edit Other Links Ordering Information Description Shows the menu structure of the Administration menu on the control panel NOTE You can configure settings on this screen but the HP Embedded Web Server provides more advanced configuration options than are available through the Administration menu Configure the product to send automated emails regarding product configuration and supplies to specific email addresses Add or customize a link to another Web site This link displays in the Other Links area on all HP Embedded Web Server pages Enter information about ordering replacement toner cartridges This information displays on the supplies status page Device Information Name the product and assign an asset number to it Enter the name of the primary contact who will receive information about the product Language Set the language in which to display
285. x billing codes 200 The billing code setting when enabled prompts the user to enter a number when sending a fax This number is placed in the billing code report To view the billing code report either print the report or query it by using an application Billing codes are disabled by default Follow these steps to enable billing codes 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Fax Settings e Fax Send Settings e Fax Send Setup e Billing Codes 3 Touch the Enable Billing Codes feature to enable billing codes fey NOTE To disable billing codes deselect the Enable Billing Codes feature touch the Save button and then skip the remaining steps To allow users to edit billing codes select the Allow users to edit billing codes box Touch the Default Billing Code field to open the keyboard Enter the billing code and then touch the OK button 4 5 6 Touch the Minimum Length field to open the keypad 7 Type the minimum number of digits you want in the billing code and then touch the OK button 8 Touch the Save button Chapter 8 Fax ENWW Configure default options for fax send jobs Ey NOTE Default job option settings are shared across all fax methods analog LAN and internet fax 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Fax
286. y selects the section of the Web page that you most likely want to print You can edit the selected area before you print Download HP Smart Print from this Web site www hp com go smartweb fey NOTE HP Smart Print is compatible with Windows browsers only 120 Chapter 5 Print ENWW Use easy access USB printing This product features easy access USB printing so you can quickly print files without sending them from a computer The product accepts standard USB flash drives in the USB port on the front of the product You can print the following types of files e pdf e prn e pedl e ps e cht Before you can use this feature you must enable the USB port Use the following procedure to enable the port from the product control panel menus 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e General Settings e Enable Retrieve from USB 3 Select the Enable option and then touch the Save button Print easy access USB documents 1 Insert the USB flash drive into the USB port on the left side of the product control panel NOTE You might need to remove the cover from the USB port Pull the cover straight out to remove it 2 The product detects the USB flash drive Touch the OK button to access the drive or if rompted select the Retrieve from USB option fon the list of available applications The Retrieve from USB screen opens ENWW Us

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