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Rack Automatic Transfer Switch Online User's Guide

1. N La eb em N am t u O ar 49 O mur lt Administration General Options 76 Identification Administration gt General gt ldentification Set the Date and Tife 2 ncccci canta cdarndecnneneaeeaeew wed ane Method Administration gt General gt Date amp Time gt mode 76 Daylight saving Administration gt General gt Date amp Time gt daylight saving 77 Format Administration gt General gt Date amp Time gt date format 77 Use an ini File Administration gt General gt User Config File System Preferences Administration gt General gt Preferences Color coding events in the event log 78 Changing the default temperature scale 79 Reset the Interface Administration gt General gt Reset Reboot Configuring Links Administration gt General gt Quick Links About the Rack ATS Administration gt General gt About APC Device IP Configuration Wizard 81 Capabilities Requirements and Installation Using the Wizard to configure TCP IP settings 81 System requirements 81 Installation 81 Use the Wizard ises ceee sition eee uirai datnes jirau dninni Launch the Wizard 82 Configure the basic TCP IP settings remotely 82 Configure or reconfigure the TCP IP settings locally 83 Exporting Configuration Settings 84 Retrieving and Exporting the ini File 2 0 0 000 eee eee eee Summary of the procedure 84 Contents of the ini fi
2. N La eb Put N am t O ar 49 O Pur lt 80 APC Device IP Configuration Wizard Capabilities Requirements and Installation Using the Wizard to configure TCP IP settings The APC Device IP Configuration Wizard configures the IP address subnet mask and default gateway of one or more Network Management Cards or APC network enabled devices devices containing an embedded Network Management Card You can use the Wizard in either of the following ways e Remotely over your TCP IP network to discover and configure unconfigured Network Management Cards or devices on the same network segment as the computer running the Wizard e Through a direct connection from a serial port of your computer to a Network Management Card or device to configure or reconfigure it System requirements The Wizard runs on Microsoft Windows 2000 Windows Server 2003 and Windows XP operating systems Installation To install the Wizard from the APC Automatic Transfer Switch Utility CD 1 If autorun is enabled the user interface of the CD starts when you insert the CD Otherwise open the file contents htm on the CD 2 Click Device IP Configuration Wizard and follow the instructions To install the Wizard from a downloaded executable file 1 Go to www apc tools download 2 Download the Device IP Configuration Wizard 3 Run the executable file in the folder to which you downloaded it Use the Wizard
3. 3 Runa terminal program such as HyperTerminal and configure the selected port for 9600 bps 8 data bits no parity 1 stop bit and no flow control 4 Press ENTER repeatedly if necessary to display the User Name prompt If you are unable to display the User Name prompt verify the following The serial port is not in use by another application The terminal settings are correct as specified in step 3 The correct cable is being used as specified in step 2 5 Press the Reset button The Status LED will flash alternately orange and green Press the Reset button a second time immediately while the LED is flashing to reset the user name and password to their defaults temporarily 6 Press ENTER as many times as necessary to redisplay the User Name prompt then use the default apc for the user name and password If you take longer than 30 seconds to log on after the User Name prompt is redisplayed you must repeat step 5 and log on again 7 From the Control Console menu select System then User Manager 8 Select Administrator and change the User Name and Password settings both of which are now defined as apc 9 Press CTRL C log off reconnect any serial cable you disconnected and restart any service you disabled 10 Select Accept changes Upgrading Firmware Through a Serial Connection For a complete description of how to download a firmware upgrade for your Rack ATS see Upgrading Firmware That sectio
4. K 8 N La eD Put N 49 T O car 49 O Pur lt Wu O U ad TT N D How to Log On Overview You can use the DNS name or System IP address of the Rack ATS for the URL address of the Web interface Use your case sensitive user name and password to log on The default user name differs by account type e apc for an Administrator e device for a Device User e readonly for a Read Only User The default password is apc for all three account types are compared with information in a server certificate If the certificate was created with the APC Security Wizard and an IP address was specified as the common name in the certificate you must use an IP address to log on to the Rack ATS If a DNS name was specified as the common name on the certificate you must use a DNS name to log on Q If you are using HTTPS as your access protocol your login credentials See Web Administration gt Network gt Web gt options to select enable and disable the protocols that control access to the Web interface and to define the Web server ports for the protocols For information about the Web page that appears when you log on to the Web interface see Home Page a co 8 N La eb Put N am Soon O ar 49 O Pur lt q Wu O V ad TT N D Wu O V ad LL N D t 8 bd gt N La eb Gen N am Soon O ar
5. APC Service Type Device Supported RADIUS servers APC supports FreeRADIUS and Microsoft IAS Server Other commonly available RADIUS applications may work but have not been fully tested by APC i oxy 8 N La eb em N am t u O ar 49 O mur lt Inactivity Timeout Administration gt Security gt Auto Log Off Use this option to configure the time 3 minutes by default that the system waits before logging off an inactive user If you change this value you must log off for the change to take effect This timer continues to run if a user closes the browser window without first logging off by clicking Log Off at the upper right Because that user is still considered to be logged on no user of that account type can log on until the time specified as Minutes of Inactivity expires For example with the default value for Minutes of Inactivity if a Device User closes the browser window without logging off no Device User can log on for 3 minutes 40 Administration Network Features TCP IP and Communication Settings TCP IP settings Administration gt Network gt TCP IP The TCP IP option on the left navigation menu selected by default when you choose Network on the top menu bar displays the current IP address subnet mask default gateway and MAC address of the Automatic Transfer Switch On the same page TCP IP Configuration provides the following options for how the TCP IP setti
6. Errors generated by overridden values The Override keyword and its value will generate error messages in the event log when it blocks the exporting of values See Contents of the ini file for information about which values are overridden Because the overridden values are device specific and not appropriate to export to other Rack ATSs ignore these error messages To prevent these error messages you can delete the lines that contain the Override keyword and the lines that contain the values that they override Do not delete or change the line containing the section heading Related Topics On Windows operating systems instead of transferring ini files you can use the APC Device IP Configuration Wizard to update the basic TCP IP settings of Rack ATSs and configure other settings through their user interface a co 8 gt N eb Put N Soon O ar 49 O Pur lt L O Y ad LL D See APC Device IP Configuration Wizard File Transfers Upgrading Firmware Benefits of upgrading firmware When you upgrade the firmware on the Automatic Transfer Switch e You obtain the latest bug fixes and performance improvements e New features become available for immediate use Keeping the firmware versions consistent across your network ensures that all Automatic Transfer Switches support the same features in the same manner Firmware files Automatic Transfer Switch A f
7. Most software firewalls must be temporarily disabled for the Wizard to discover unconfigured Automatic Transfer Switches Launch the Wizard The installation creates a shortcut link in the Start menu to launch the Wizard Configure the basic TCP IP settings remotely Prepare to configure the settings Before you run the Wizard 1 Contact your network administrator to obtain valid TCP IP settings 2 If you are configuring multiple unconfigured Rack ATSs or network enabled devices obtain the MAC address of each one to identify it when the Wizard discovers it The Wizard displays the MAC address on the screen on which you then enter the TCP IP settings For a Rack ATS that you install the MAC address is on a label on the bottom of the card For a network enabled device with an embedded Rack ATS the MAC address is on a label on the device You can also obtain the MAC address from the Quality Assurance slip that came with the Rack ATS or device Run the Wizard to perform the configuration To discover and configure unconfigured Rack ATSs or network enabled devices over the network 1 From the Start menu launch the Wizard The Wizard detects the first Rack ATS or network enabled device that is not configured 2 Select Remotely over the network and click Next gt a co 8 gt N eb Put N Soon O ar 49 O Pur lt L O Y ad LL D 3 Enter the system I
8. Overview 22 URL address formats 23 How to Use the Tabs Menus and Links 000ueuuaae 24 Tabs 24 Menus 24 Quick Links 25 Home Page ii cckn weet cae dteannta Dee whe RHE SA Ow RE Rad Wed 26 Overview 26 Quick status icons 26 Active Alarms 27 Device Status 27 ATS Parameters 27 Recent Device Events 28 Additional information on Home page 28 Selecting a menu to perform a task 28 Unit Menus 30 INA nenene nee oa eek aod ead Sa ee eh aaa 30 Status 30 Measurements 31 Configuration 31 Control 33 Event Counts 33 About ATS 33 Automatic Transfer Switch Settings 00 cece eee eee 34 Configuring load thresholds 34 Setting the Low Load Warning Threshold 35 Administration Security 36 Local USGEIrS foc coca ededcea daub adaaad a a dene adwe kes 36 Setting user access Administration gt Security gt Local Users gt options 36 Remote Users sesadu seed aaa aae aiea ae Arde eels esd Rives adel Haw E ia arava 36 i oxy 8 N La eb em N am 49 t u O ar 49 O mur lt i oxy 8 N La eb Put N am t O ar 49 O Pur lt Authentication Administration gt Security gt Remote Users gt authentication 36 RADIUS Administration gt Security gt Remote Users gt RADIUS 37 Configuring the RADIUS Server 00 0c eee eee eee eee 38 Summary of the configuration procedure 38 Configuring a RADIUS server on UNIX with shadow passwords 39 Support
9. Remove Remove the current host key UNIX platforms include an SSH client but Microsoft Windows operating Q To use SSH you must have an SSH client installed Most Linux and other systems do not Clients are available from various vendors LL O V ad TT T D t 8 gt N La eb Put N am Soon O ar 49 O Pur lt q SNMP SNMPv1 Administration gt Network gt SNMPv1 gt options All user names passwords and community names for SNMP are transferred over the network as plain text If your network requires the high security of encryption disable SNMP access or set the access for each community to Read A community with Read access can receive status information and use SNMP traps When using InfraStruXure Manager to manage the Automatic Transfer Switch on the public network of an InfraStruXure system you must have SNMP enabled in the Rack ATS interface Read access will allow InfraStruXure Manager to receive traps from an Automatic Transfer Switch but Write access is required while you use the interface of the Rack ATS to set InfraStruXure Manager as a trap receiver For detailed information on enhancing and managing the security of your system see the Security Handbook available on the APC Automatic Transfer Switch Utility CD or from the APC Web site www apc com Option Description access Enable SNMPv1 Access Enables SNMP version 1 as a method of c
10. Using Add or Replace Certificate File installs the certificate to the correct location sec on the Automatic Transfer Switch Generating The Automatic Transfer Switch is generating a certificate because no valid certificate was found e Loading A certificate is being activated on the Rack ATS e Valid certificate A valid certificate was installed or was generated by the Rack ATS Click on this link to view the certificate s contents If you install an invalid certificate or if no certificate is loaded when you enable SSL the Rack ATS generates a default certificate a process which delays access to the interface for up to five minutes You can use the default certificate for basic encryption based security but a security alert message displays whenever you log on Add or Replace Certificate File Enter or browse to the certificate file created with the Security Wizard See Creating and Installing Digital Certificates in the Security Handbook on the APC Automatic Transfer Switch Utility CD to choose a method for using digital certificates created by the Security Wizard or generated by the Rack ATS Remove Delete the current certificate Console Administration gt Network gt Console gt options Option Description access Choose one of the following for access by Telnet or SSH e Disable Disables all access to the control console e Enable Telnet the default Telnet transmits user names passwords and d
11. administrator a co 8 gt N La eb Put N am Soon O ar 49 O Pur lt q Wu O V ad TT T D Wu O V ad LL N D t 8 bd gt N La eb Gen N am Soon O ar 49 O _ Setting Definition Severity Maps each severity level of Rack ATS events to available Syslog priorities You Mapping should not need to change the mappings The following definitions are from RFC3164 e Emergency The system is unusable e Alert Action must be taken immediately e Critical Critical conditions Error Error conditions e Warning Warning conditions e Notice Normal but significant conditions Informational Informational messages e Debug Debug level messages Following are the default settings for the Local Priority settings e Severe is mapped to Critical e Warning is mapped to Warning Informational is mapped to Info NOTE To disable Syslog messages see Configuring event actions Syslog Test and Format Example Logs gt Syslog gt test Send a test message to the Syslog servers configured through the servers option 1 Select a severity to assign to the test message 2 Define the test message according to the required message fields The priority PRI The Syslog priority assigned to the message s event and the facility code of messages sent by the Rack ATS The Header A time stamp an
12. select the Administration tab Notification on the top menu bar and by event under Event Actions on the left navigation menu See Configuring by event Reverse Lookup Logs gt Events gt reverse lookup Reverse lookup is disabled by default Enable this feature unless you have no DNS server configured or have poor network performance because of heavy network traffic With reverse lookup enabled when a network related event occurs both the IP address and the domain name for the networked device associated with the event are logged in the event log If no domain name entry exists for the device only its IP address is logged with the event Since domain names generally change less frequently than IP addresses enabling reverse lookup can improve the ability to identify addresses of networked devices that are causing events Data log Logs gt Data gt options Displaying and using the data log Logs gt Data gt log View a log of measurements of the present load including the minimum and maximum load current for each bank Each entry is listed by the date and time the data was recorded e Displaying the data log You can view the data log as a page of the Web interface the default view or to see more of the data without scrolling click Launch Log in New Window from that page to display a full screen view of the log e The values displayed are source A frequency source A voltage source B frequency source B voltage and the selected
13. La eD Put N 49 T O car 49 O Pur lt q co Contents of the ini file The config ini file that you retrieve from the Rack ATS contains the following e Section headings which are category names enclosed in brackets and under each section heading keywords which are labels describing specific Rack ATS settings Only section headings and keywords supported for the specific Rack ATS from which you retrieve the file are included Each keyword is followed by an equals sign and the current value for that parameter s setting either the default value if the value has not been specifically configured or the configured value The Override keyword with its default value prevents one or more keywords and their device specific values from being exported In the NetworkTCP IP section the default value for Override the MAC address of the Rack ATS blocks the exporting of the values for the keywords SystemIP SubnetMask DefaultGateway and BootMode You must edit the section SystemDate Time if you want to set the system date and time of a receiving Rack ATS or cause that Rack ATS to use an NTP Server to set its date and time See Customizing for configuration guidelines for date and time settings a co 8 bd gt N La eb Gen N am Soon O ar 49 O _ L O V ad LL N D Arc Detailed procedures Use the following procedures to
14. Name System DNS Server test its network connection and enable or disable DNS Reverse Lookup Event Logging which logs the domain name of the device associated with each event Define settings for FTP Telnet SSH the Web interface HTTP and HTTPS SNMP and e mail Configure the Rack ATS s Syslog message feature e To do the following see Administration General Options Control Administrator Device User and Read Only User access Define the system Name Contact and Location values Set the Date and Time used by the Rack ATS Restart the Rack ATS Reset control console settings to default settings Select Farenheit or Celsius for temperature displays Enable color coding of alarm text in the event log Define the URL addresses of the user links and APC logo links in the Web interface i oxy 8 ep Son eb Put N am t O ar 49 O Pur lt Unit Tab Select the Unit tab to review status control and configuration settings for the Rack ATS Status The left navigation menu option provides the overall status of the device Parameter Description Selected Source Source currently supplying power to the load Preferred Source Power source that will supply power to the Rack ATS when both input power sources are acceptable Switch Status Indicates whether the alternative power source is acceptable or not OK or FAI
15. ar 49 O Pur lt Item Function Input Selector Press and hold the input selector to display the IP address of the Rack ATS or to download the ATS controller firmware automatically At five seconds the IP address displays at ten seconds the ATS controller firmware will download automatically RJ 12 Serial Port Connects the Rack ATS to a terminal emulator program for local access to the control console Use the supplied serial cable APC part number 940 0144A 10 100 Base T Connector Connects the Rack ATS to the network Status LED See Status LED Link RX TX LED See Link RX TX 10 100 LED Link RX TX 10 100 LED This LED indicates the network status t If you do not use a BOOTP or DHCP server see the nstallation and Quick Start Manual provided as a PDF file on the APC Automatic Transfer Switch Utility CD to configure the TCP IP settings Condition Description Off The device that connects the Rack ATS to the network is off or not operating correctly Flashing Green The Rack ATS is receiving data packets from the network at 10 Megabits per second Mbps Flashing Orange The Rack ATS is receiving data packets from the network at lt 100 Megabits per second Mbps o Solid Green or The Rack ATS is receiving no network traffic j E Orange O v Status LED a This LED indicates the netw
16. by FQDN the fully qualified domain name e by IP the IP address of the server e by MX the Mail Exchange used by the server e As Query Question identify the value to be used for the selected query type Query Type Selected Query Question to Use by Host The URL by FQDN The fully qualified domain name my_server my_domain com by IP The IP address by MX The Mail Exchange address e View the result of the test DNS request in the Last Query Response field 47 Web Administration gt Network gt Web gt options Option Description access To activate changes to any of these selections log off from the Rack ATS e Disable Disables access to the Web interface You must use the control console to re enable access Select Network and Web SSL TLS Then for HTTP select Access and Enabled For HTTPS access also select SSL TLS and Enabled Enable HTTP the default Enables Hypertext Transfer Protocol HTTP which provides Web access by user name and password but does not encrypt user names passwords and data during transmission e Enable HTTPS Enables Hypertext Transfer Protocol HTTPS over Secure Sockets Layer SSL SSL encrypts user names passwords and data during transmission and authenticates the Rack ATS by digital certificate When HTTPS is enabled your browser displays a small lock icon See Creating and Installing Digital Certificates in the Security Handbook on the A
17. by using the separate AOS and application firmware modules Obtain the individual firmware modules for your firmware upgrade from www apcc com tools download Firmware File Transfer Methods To upgrade the firmware of a Rack ATS use one of these methods e From a networked computer running a Microsoft Windows operating system use the firmware upgrade tool downloaded from the APC Web site From a networked computer on any supported operating system use FTP or SCP to transfer the individual AOS and application firmware modules e For an Automatic Transfer Switch that is not on your network use XMODEM through a serial connection to transfer the individual firmware modules from your computer to the Rack ATS When you transfer individual firmware modules you must transfer the APC Q Operating System AOS module to the Rack ATS before you transfer the application module Use FTP or SCP to upgrade one Rack ATS FTP For you to use FTP to upgrade one Rack ATS over the network e The Rack ATS must be connected to the network and its system IP subnet mask and default gateway must be configured The FTP server must be enabled at the Rack ATS To transfer the files 1 Open a command prompt window of a computer on the network Go to the directory that contains the firmware files and list the files C gt cd ape C ape gt dir For the listed files xxx represents the firmware version number apc hw02 aos xxx bin a
18. customer support network through the Support page of the APC Web site www apc com support Select your country from the country selection pull down menu at the top of the Web page Select the Support tab to obtain contact information for customer support in your region a co 8 gt N La eb Put N am Soon O ar 49 O Pur lt q Wu O V ad TT T D Life Support Policy General policy American Power Conversion APC does not recommend the use of any of its products in the following situations e In life support applications where failure or malfunction of the APC product can be reasonably expected to cause failure of the life support device or to affect significantly its safety or effectiveness e In direct patient care APC will not knowingly sell its products for use in such applications unless it receives in writing assurances satisfactory to APC that a the risks of injury or damage have been minimized b the customer assumes all such risks and c the liability of APC is adequately protected under the circumstances Examples of life support devices The term life support device includes but is not limited to neonatal oxygen analyzers nerve stimulators whether used for anesthesia pain relief or other purposes autotransfusion devices blood pumps defibrillators arrhythmia detectors and alarms pacemakers hemodialysis systems peritoneal dialysis systems neonatal ventil
19. m x Wu V ad TT T D Wu O o ad LL D t 8 gt N eb Put N Soon O ar 49 O Pur lt Configuring event actions Notification Parameters For events that have an associated clearing event you can also set the following parameters as you configure events individually or by group as described in the next two sections To access the parameters click the receiver or recipient name Parameter Description Delay x time before sending If the event persists for the specified time notification is sent If the condition clears before the time expires no notification is sent Repeat at an interval of x time The notification is sent at the specified interval e g every 2 minutes Up to x times During an active event the notification repeats for this number of times Until condition clears The notification is sent repeatedly until the condition clears or is resolved Configuring by event To define event actions for an individual event 1 Select the Administration tab Notification on the top menu bar and by event under Event Actions on the left navigation menu 2 Inthe list of events review the marked columns to see whether the action you want is already configured By default logging is configured for all events 3 To view or change the current configuration such as recipients to be notified by
20. mail to external SMTP servers Typically SMTP servers are not configured to forward e mail Check with the administrator of your SMTP server before changing its configuration to allow forwarding e Set up a special e mail account for the Rack ATS to forward e mail to an external mail account e Recipient Directly to the recipients SMTP server With this setting the Rack ATS tries to send the e mail only once On a busy remote SMTP server the time out may prevent some e mail from being sent When the recipient uses the Rack ATS s SMTP server this setting has no effect E mail Generation Enables by default or disables sending e mail to the recipient E mail test Administration gt Notification gt E mail gt test Send a test message to a configured recipient SNMP traps Trap Receivers Administration gt Notification gt SNMP Traps gt trap receivers This option lists by NMS IP Host Name up to the maximum number six of trap receivers allowed e To open the page for configuring a new trap receiver click Add Trap Receiver e To modify or delete a trap receiver first click its IP address or host name to access its settings If you delete a trap receiver all notification settings configured under Event Actions for the deleted trap receiver are set to their default values e To specify the trap type for a trap receiver select either the SNMPv1 or SNMPv3 radio button For an NMS to receive both types of
21. menu of the Logs tab In the control console the equivalent features and options A Device User can also access the event log in the control console by pressing CTRL L The default user name is device and the default password is apc e A Read Only User has the following restricted access Access through the Web interface only Access to the same menus as a Device User but without the capability to change configurations control devices delete data or use file transfer options Links to configuration options are visible but are disabled and the event and data logs display no button to clear the log The default user name is readonly and the default password is apc To set User Name and Password values for the three account types see Setting user access Administration gt Security gt Local Users gt options You must use the Web interface to configure values for the Read Only User a co 8 gt N La eb Put N Soon O ar 49 O Pur lt L O V ad LL N D Recovering from a Lost Password You can use a local computer a computer that connects to the Rack ATS or other device through the serial port to access the control console 1 Select a serial port at the local computer and disable any service that uses that port 2 Connect the serial cable APC part number 940 0144A to the selected port on the computer and to the configuration port at the Rack ATS
22. opening and closing quotation marks are optional except to enclose values that contain leading or trailing spaces or values that are already enclosed in quotation marks Leading or trailing spaces not within the opening and closing quotation marks are ignored To export a system time with the greatest accuracy if the receiving Rack ATSs can access a Network Time Protocol server configure enabled for NTPEnab1le NTPEnable enabled Alternatively reduce transmission time by exporting the SystemDate Time section as a separate ini file Add comments about changes that you made The first printable character of a comment line must be a semicolon 2 Copy the customized file to another file name in the same folder The copy which you will export to other Rack ATSs can have any file name up to 64 characters and must have the ini file suffix Retain the original customized file for future use The file that you retain is the only record of your comments They are removed automatically from the file that you export Exporting the file to a single Rack ATS To export the ini file to another Automatic Transfer Switch do either of the following From the Web interface of the receiving Rack ATS select the Administration tab General on the top menu bar and User Config File on the left navigation menu Enter the full path of the file or use Browse Use any file transfer protocol supported by Automatic Transfer Swi
23. operate on the network Router i e Default Gateway option 3 The default gateway address that the Rack ATS needs to operate on the network IP Address Lease Time option 51 The time duration for the lease of the IP Address to the Rack ATS Renewal Time T1 option 58 The time that the Rack ATS must wait after an IP address lease is assigned before it can request a renewal of that lease e Rebinding Time T2 option 59 The time that the Rack ATS must wait after an IP address lease is assigned before it can seek to rebind that lease Other options The Rack ATS also uses these options within a valid DHCP response All of these options except the last are described in RFC2132 e Network Time Protocol Servers option 42 Up to two Network Time Protocol Servers NTP servers primary and secondary that the Rack ATS can use Time Offset option 2 The offset of the Rack ATS s subnet in seconds from Coordinated Universal Time UTC Domain Name Server option 6 Up to two Domain Name System DNS servers primary and secondary that the Rack ATS can use Host Name option 12 The host name that the Rack ATS will use 32 character maximum length Domain Name option 15 The domain name that the Rack ATS will use 64 character maximum length Boot File Name from the file field of the DHCP response described in RFC2131 The fully qualified directory path to an APC user configuration file ini file to download The siaddr f
24. page of the APC Web site e Link 2 Demonstrations of APC Web enabled products e Link 3 Information on APC Remote Monitoring Services To reconfigure the links see Configuring Links Administration gt General gt Quick Links i oxy 8 V La eb Put N am 49 t O ar 49 O Pur lt 25 Wu O V ad TT T D t 8 gt N La eb Put N am Soon O ar 49 O Pur lt q Home Page Overview On the Home page of the interface displayed when you log on you can view active alarm conditions and the most recent events recorded in the event log Quick status icons At the upper right corner of the Home page one or more icons and accompanying text indicate the current operating status of the Rack ATS Critical A critical alarm exists which requires immediate action equipment if its cause is not addressed No Alarms No alarms are present and the Rack ATS is operating normally q Warning An alarm condition requires attention and could jeopardize your data or Rack ATS status icon Displays the status of the connected Rack ATS If Source A or Source B LED is green source is active and connected to the power supply If there are any internal power supply failures then a red X will be displayed A X Move the mouse pointer over the icon to display the status of the active source displayed or click on the icon to view the A
25. source along with the present min and max load In your browser s options JavaScript must be enabled for you to use the Launch Log in New Window button Alternatively you can use FTP or SCP to view the data log See Using FTP or SCP to retrieve log files Filtering the log by date or time To display the entire data log or to change the number of days or weeks for which the log displays the most recent events select Last Select a time range from the drop down menu then click Apply The filter configuration is saved until the device restarts To display data logged during a specific time range select From Specify the beginning and ending dates and times for which to display data then click Apply The filter configuration is saved until the device restarts Q Enter the time using the 24 hour clock format Deleting the data log To delete all data recorded in the log click Clear Data Log on the Web page that displays the log Deleted data cannot be retrieved t 8 gt N eb Put N Soon O ar 49 O Par lt L O o ad LL D Setting the data collection interval Logs gt Data gt interval Define in the Log Interval setting how frequently data is sampled and stored in the data log and view the calculation of how many days of data the log can store based on the interval you selected When the log is full the older entries are deleted To avoid automatic deletion
26. user access 36 Location system value 76 Logging on locally through a serial port to the control console 14 remotely to the control console 13 Web interface 22 Login date and time control console 16 Web interface 76 Main screen displaying identification 16 firmware values displayed 16 login date and time 16 status 17 Up Time 16 User access identification 16 Menus Device Manager 19 General 76 Logs 57 Network 29 41 Notification 57 Security 36 top menu bar 24 Message Generation Syslog setting 67 N Network menu 41 Network Time Protocol NTP 76 NMS IP Host Name for trap receivers 63 65 Notification menu 57 O Override keyword in user configuration file 85 P Paging by using e mail 62 Passwords default for all account types 22 defining for each account type 36 recovering from a lost password 5 recovering from lost password 5 Port speed configuring for Ethernet 45 Ports FTP server 56 HTTP and HTTPS 48 RADIUS server 38 Wu V O LL T D Ka 8 z N La eb Put a 49 ben O ar 49 Pur lt q Telnet and SSH 50 Primary NTP Server 76 Q Quick Links configuration 79 R RADIUS configuration 37 server configuration 38 Reboot Management Interface 79 Recent Events Device Events on home page 28 Recipient SMTP server 62 Remote Monitoring Service 79 Remote Users authentication 37 setting user access 36 Reset preventing a
27. which to display events then click Apply The filter configuration is saved until the device restarts Filtering the log by event To specify the events that display in the log click Filter Log Unmark the checkbox of an event category or alarm severity level to remove it from view Text at the upper right corner of the event log page indicates that a filter is active The filter is active until you clear it or the device restarts To remove an active filter click Filter Log then Clear Filter Show All a co 8 gt N eb Put N Soon O ar 49 O Par lt L O o ad LL D e Events that you do not select from the Filter By Severity list never display in the filtered event log even if the event occurs in a category you selected from the Filter by Category list e Events that you do not select from the Filter by Category list never display in the filtered event log even if devices in the category enter an alarm state you selected from the Filter by Severity list Events are processed through the filter using OR logic e Deleting the event log To delete all events recorded in the log click Clear Event Log on the Web page that displays the log Deleted events cannot be retrieved To disable the logging of events based on their assigned severity level or their event category see Configuring by group For lists of all configurable events and their current configuration
28. 0272 0272 inc Scandinavia Japan 0 36402 2001 Australia New 61 2 9955 9366 Zealand South Australia Pacific area Local country specific centers go to www apc com support contact for contact information Contact the APC representative or other distributor from whom you purchased your APC product for information on how to obtain local customer support Wu QO 4 ad TT N D a S V Son eb Auat am fen O car 49 O Pur lt q Copyright Entire contents copyright 2007 American Power Conversion Corporation All rights reserved Reproduction in whole or in part without permission is prohibited APC the APC logo InfraStruXure and PowerNet are trademarks of American Power Conversion Corporation All other trademarks product names and corporate names are the property of their respective owners and are used for informational purposes only 990 3076 001 12 2007 i ox S N Son eb Put am 49 j O car 49 O Pur lt 107
29. 49 O _ URL address formats Type the DNS name or IP address of the Rack ATS in the Web browser s URL address field and press ENTER When you specify a non default Web server port in Internet Explorer you must include http or https in the URL Common browser error messages at log on Error Message Cause of the Error Browser You are not authorized to view this page or Someone is currently logged in Someone else is logged on Internet Explorer Netscape Firefox The connection was refused This page cannot be displayed Unable to connect Web access is disabled or the URL was not correct Netscape Internet Explorer Firefox URL format examples Fora DNS name of Web1 http Web1 if HTTP is your access mode https Web1 if HTTPS is your access mode For a System IP address of 139 225 6 133 and the default Web server port 80 http 139 225 6 133 if HTTP is your access mode https 139 225 6 133 if HTTPS is your access mode For a System IP address of 139 225 6 133 and a non default Web server port 5000 http 139 225 6 133 5000 if HTTP is your access mode https 139 225 6 133 5000 if HTTPS is your access mode How to Use the Tabs Menus and Links Tabs In addition to the tab for the Home page the following tabs are displayed Click a tab to display a set of menu option
30. A a 8 S V T vo ee N c 49 Seen O car 49 O lt Contents Introduction 1 Product Description cx ccsaki ews ninme Kee a eee ee ee Re 1 Features of the Rack Automatic Transfer Switch 1 Initial setup 2 Access Procedures 0 00 cee eee 3 Overview 3 Access priority for logging on 3 Types of user accounts 4 Recovering from a Lost Password 00e cece eee eee eeee 5 Upgrading Firmware Through a Serial Connection 6 Front Panel csc tcaaie ta eee ened een Oe eee ee ew a wwe ee ee 08 8 Link RX TX 10 100 LED 10 Status LED 10 Load indicator LED 11 Watchdog Features s2s i00s ccnciaceaeeqasenseteee deeenaxa wes 11 Overview 11 Network interface watchdog mechanism 11 Resetting the network timer 12 Control Console 13 How to LOG OW sc csicavcasectae dehee Gua kendo nakadaan 13 Overview 13 Remote access to the control console 13 Local access to the control console 14 Maim SChE Nincic ti2 Gaynor eee ba SER ke Daehn eee ae are ee 15 Example main screen 15 Information and status fields 16 Control Console Menus 0 00 c cece cece eee eeeeees 18 How to use control console menus 18 Main Menu 18 Device Manager option 19 Network option 19 System option 20 Web Interface 21 IMEFOGUCTION ss acan wari anaa ei aye wi tocar cone Ou arab Aw acne wigan Ore eee 6 21 Supported Web browsers 21 HOW tO LOG OM tiiecnctceersGernseeergdsGead Secure harncsacs 22
31. ATS Address e In the format user P_address if an IP address is specified as Local SMTP Server In the format user domain com if DNS is configured and the DNS name is specified as Local SMTP Server in the e mail messages NOTE The local SMTP server may require that you use a valid user account on the server for this setting See the server s documentation 61 E mail recipients Administration gt Notification gt E mail gt recipients Identify up to four e mail recipients Setting Description To Address The user and domain names of the recipient To use e mail for paging use the e mail address for the recipient s pager gateway account for example myacct100 skytel com The pager gateway will generate the page To bypass the DNS lookup of the mail server s IP address use the IP address in brackets instead of the e mail domain name e g use jsmith Xxx Xxx x Xxx instead of jsmith company com This is useful when DNS lookups are not working correctly NOTE The recipient s pager must be able to use text based messaging SMTP Server Select one of the following methods for routing e mail e Local Through the Rack ATS s SMTP server This setting recommended ensures that the e mail is sent before the Rack ATS s 20 second time out and if necessary is retried several times Also do one of the following e Enable forwarding at the Rack ATS s SMTP server so that it can route e
32. D Put N 49 Son O par 49 O Pur lt Wu O U ad LL gt APC supports the authentication and authorization functions of RADIUS Remote Authentication Dial In User Service e When a user accesses the Automatic Transfer Switch or other network enabled device that has RADIUS enabled an authentication request is sent to the RADIUS server to determine the user s permission level e RADIUS user names used with the Automatic Transfer Switch are limited to 32 characters Select one of the following e Local Authentication Only RADIUS is disabled Local authentication is enabled e RADIUS then Local Authentication RADIUS and local authentication are enabled If local authentication is used authentication is requested from the RADIUS server first e RADIUS Only RADIUS is enabled Local authentication is disabled improperly identified or improperly configured you must use a serial connection to the control console and change the Access setting to Local Authentication Only or RADIUS then Local Authentication to regain access RADIUS Administration gt Security gt Remote Users gt RADIUS Use this option to do the following e List the RADIUS servers a maximum of two available to the Automatic Transfer Switch and the time out period for each e Click Add Server and configure the parameters for authentication by anew RADIUS server If RADIUS Only is selected and the RADIUS serv
33. Invalid A line with an invalid keyword or value is ignored keyword on line number Configuration file warning Invalid value on line number Configuration file warning Invalid If a section name is invalid all keyword value pairs section on line number in that section are ignored Configuration file warning A keyword entered at the beginning of the file i e Keyword found outside of a before any section headings is ignored section on line number Configuration file warning If the file is too large the Rack ATS stores and Configuration file exceeds processes what it can but ignores what it cannot maximum size Reduce the size of the file or divide it into two files and try uploading again Wu O V ad TT T D t 8 gt N La eb Put N am Soon O ar 49 O Pur lt q Messages in config ini A device associated with the Rack ATS from which you download the config ini file must be discovered successfully in order for its configuration to be included If the device such as a UPS or Integrated Environmental Monitor is not present or for another reason is not discovered the config ini file contains a message under the appropriate section name instead of keywords and values For example UPS not discovered IEM not discovered If you did not intend to export the configuration of the device as part of the ini file import ignore these messages
34. L Front Panel Indicates if the front panel button can be used to change preferred source Locked or Unlocked Source A and Source B The overall state of each power source Selected The preferred source is supplying power to the device OK The alternate power source is acceptable and the Rack ATS will transfer to this source if the selected power source fails Not Ok The power source is not acceptable and the Rack ATS cannot transfer to this source if the preferred source fails Phase Sync Inidicates whether Source A and B are in phase The preference indicator on the front panel will flash if sources are not in phase In sync or Out of sync 8 se gt N U vo Gen Pa 49 t O ar 49 ar m x Wu V ad TT T D Voltage Out Shows whether the line voltage is present to the outlets of the ATS ON or OFF Parameter Description Source A 24 V Reports the condition of the internal power supplies OK or FAIL Source B 24 V 12 V 12 V 5 V Power Supplies Measurements The left navigation menu option Measurements provides the various measurements of the device Parameter Description Input Frequency Input frequency for each power supply measured in Hertz Input Voltage Input voltage for each bank of each power supply measured in Vac The voltage orientation is Line to Neutral L N Total Power T
35. Manager which is the same user account as Device User in the Web interface SSH for high security access If you use the high security of SSL for the Web interface use Secure SHell SSH for access to the control console SSH encrypts user names passwords and transmitted data The interface user accounts and user access rights are the same whether you access the control console through SSH or Telnet but to use SSH you must first configure SSH and have an SSH client program installed on your computer Local access to the control console For local access use a computer connected by serial cable to the Rack ATS through the serial port on the front panel of the unit 1 Select a serial port at the local computer and disable any service that uses that port 2 Use the supplied serial cable APC part number 940 0144A to connect the selected port to the serial port on the front panel of the Rack ATS 3 Runa terminal program e g HyperTerminal and configure the selected port for 9600 bps 8 data bits no parity 1 stop bit and no flow control 4 Press ENTER and at the prompts enter your user name and password Main Screen Example main screen The following is an example of the main screen that displays when you log on to the control console of a Rack ATS Fees Name apc Password American Power Conversion Network Management Card AOS VX X X c Copyright 2007 All Rights Reserved Automatic Transfer Switch APP
36. NMS to perform informational queries Configuring the most restrictive SNMP access type READ enables informational queries without allowing remote configuration changes i oxy 8 V La eb em N am 49 t u O ar 49 O ou lt 75 Administration General Options Identification Administration gt General gt ldentification Define values for Name the device name Location the physical location and Contact the person responsible for the device used by the Rack ATS s SNMP agent These settings are the values used for the MIB II sysName sysContact and sysLocation Object Identifiers OIDs For more information about MIB II OIDs see the PowerNet SNMP Management Information Base MIB Reference Guide available on the APC Automatic Transfer Switch Utility CD and the APC Web site www apc com Set the Date and Time Method Administration gt General gt Date amp Time gt mode Set the time and date used by the Rack ATS You can change the current settings manually or through a Network Time Protocol NTP Server e Manual Mode Do one of the following Enter the date and time for the Rack ATS Mark the checkbox Apply Local Computer Time to match the date and time settings of the computer you are using e Synchronize with NTP Server Have an NTP Server define the date and time for the Rack ATS Setting Definition Primary NTP Server Enter the IP address or domain name
37. OR LIABILITY WILL ARISE OUT OF APC RENDERING OF TECHNICAL OR OTHER ADVICE OR SERVICE IN CONNECTION WITH THE PRODUCTS THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES THE WARRANTIES SET FORTH ABOVE CONSTITUTE APC S SOLE LIABILITY AND PURCHASER S EXCLUSIVE REMEDY FOR ANY BREACH OF SUCH WARRANTIES APC WARRANTIES EXTEND ONLY TO PURCHASER AND ARE NOT EXTENDED TO ANY THIRD PARTIES a co 8 gt N eb Put N Soon O ar 49 O Pur lt L O Y ad LL D IN NO EVENT SHALL APC ITS OFFICERS DIRECTORS AFFILIATES OR EMPLOYEES BE LIABLE FOR ANY FORM OF INDIRECT SPECIAL CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE SERVICE OR INSTALLATION OF THE PRODUCTS WHETHER SUCH DAMAGES ARISE IN CONTRACT OR TORT IRRESPECTIVE OF FAULT NEGLIGENCE OR STRICT LIABILITY OR WHETHER APC HAS BEEN ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES SPECIFICALLY APC IS NOT LIABLE FOR ANY COSTS SUCH AS LOST PROFITS OR REVENUE LOSS OF EQUIPMENT LOSS OF USE OF EQUIPMENT LOSS OF SOFTWARE LOSS OF DATA COSTS OF SUBSTITUENTS CLAIMS BY THIRD PARTIES OR OTHERWISE NO SALESMAN EMPLOYEE OR AGENT OF APC IS AUTHORIZED TO ADD TO OR VARY THE TERMS OF THIS WARRANTY WARRANTY TERMS MAY BE MODIFIED IF AT ALL ONLY IN WRITING SIGNED BY AN APC OFFICER AND LEGAL DEPARTMENT Warranty claims Customers with warranty claims issues may access the APC
38. P subnet mask and default gateway for the Rack ATS or device identified by the MAC address Click Next gt On the Transmit Current Settings Remotely screen if you check mark Start a Web browser when finished the default Web browser connects to the Rack ATS or device after the Wizard transmits the settings Click Finish to transmit the settings If the IP address you entered is in use on the network the Wizard prompts you to enter an IP address that is not in use Enter a correct IP address and click Finish If the Wizard finds another unconfigured Network Management Card or device it displays the screen to enter TCP IP settings Repeat this procedure beginning at step 3 or to skip the Rack ATS or device whose MAC address is currently displayed click Cancel Configure or reconfigure the TCP IP settings locally 1 2 Contact your network administrator to obtain valid TCP IP settings Connect the serial cable which came with the Rack ATS or device from an available communications port on your computer to the serial port of the card or device Make sure no other application is using the computer port From the Start menu launch the Wizard application 4 lf the Network Management Card or network enabled device is not configured wait for the Wizard to detect it Otherwise click Next gt Select Locally through the serial port and click Next gt Enter the system IP subnet mask and default gateway fo
39. PC Automatic Transfer Switch Utility CD to choose among the several methods for using digital certificates HTTP Port The TCP IP port 80 by default used to communicate by HTTP with the Rack ATS HTTPS Port The TCP IP port 443 by default used to communicate by HTTPS with the Rack ATS For either of these ports you can change the port setting to any unused port from 5000 to 32768 for additional security Users must then use a colon in the address field of the browser to specify the port number For example for a port number of 5000 and an IP address of 152 214 12 114 http 152 214 12 114 5000 https 152 214 12 114 5000 ssl cipher suites Enable or disable any of the SSL encryption ciphers and hash algorithms e DES A block cipher that provides authentication by Secure Hash Algorithm e RC4_MD5 enabled by default A stream cipher that provides authentication by MD5 hash algorithm e RC4_SHA enabled by default A stream cipher that provides authentication by Secure Hash Algorithm e 3DES A block cipher that provides authentication by Secure Hash Algorithm Wu O V ad TT N D t 8 N La eb Put N am Soon O ar 49 O Pur lt q Option Description ssl certificate Add replace or remove a security certificate Status e Not installed A certificate is not installed or was installed by FTP or SCP to an incorrect location
40. Specific Information option that contains the APC cookie Option 43 0x01 0x04 0x31 0x41 0x50 0x43 Boot Mode Transition Tag 2 Len 1 Data 1 2 This option 43 setting enables or disables the option Remain in DHCP amp BOOTP mode after accepting TCP IP settings which by default is disabled A data value of 1 enables the option Remain in DHCP amp BOOTP mode after accepting TCP IP settings Whenever the Rack ATS reboots it will request its network assignment first from a BOOTP server and then if necessary from a DHCP server A data value of 2 disables the option Remain in DHCP amp BOOTP mode after accepting TCP IP settings The TCP IP Configuration setting option switches to DHCP when the Rack ATS accepts the DHCP response Whenever the Rack ATS reboots it will request its network assignment from a DHCP server only Following in hexadecimal format is an example of a Vendor Specific Information option that contains the APC cookie and the disabled Boot Mode Transition setting Option 43 0x01 0x04 0x31 0x41 0x50 0x43 0x02 0x01 0x01 TCP IP options The Rack ATS uses the following options within a valid DHCP response to define its TCP IP settings All of these options except the first are described in RFC2132 IP Address from the yiaddr field of the DHCP response described in RFC2131 The IP address that the DHCP server is leasing to the Rack ATS Subnet Mask option 1 The Subnet Mask value that the Rack ATS needs to
41. TS Status on the Unit page At the upper right corner of every page the Web interface displays the same icons currently displayed on the Home page to report Rack ATS status The No Alarms icon if no alarms exist e One or both of the other icons Critical and Warning if any alarms exist and after each icon the number of active alarms of that severity e The Rack ATS status icon To return to the Home page to view its summary of the Rack ATS status including the active alarms click a quick status icon on any page of the interface Active Alarms The Active Alarms section displays any alarms present If no alarms are present No Alarms Present will be displayed If an alarm is present the alarm and its description will be displayed Click the displayed alarm to view the Device Alarm Status page which includes a description and severity level for each alarm present Alternately access the Device Alarm Status page by selecting the Home tab then the top menu bar option Alarm Status Device Status The Device Status section displays a graphic depicting the current load status of the Rack ATS The colors green yellow and red signify the Load Thresholds set by the user The graphic is accompanied by the measurement of the load in Amps and a link to the Load page in the Unit tab ATS Parameters The ATS Parameters section displays the model number device name contact information device location current rati
42. The last file transfer failed for an unknown reason Server inaccessible The TFTP or FTP server could not be found on the network Server access denied The TFTP or FTP server denied access File not found The TFTP or FTP server could not locate the requested file File type unknown The file was downloaded but the contents were not recognized File corrupt The file was downloaded but at least one Cyclical Redundancy Check CRC failed Verify the version numbers of installed firmware Use the Web interface to verify the versions of the upgraded firmware modules by selecting the Administration tab General on the top menu bar and About on the left navigation menu or use an SNMP GET to the MIB II sysDescr OID Product Information Warranty and Service Two Year Factory Warranty This warranty applies only to the products you purchase for your use in accordance with this manual Terms of warranty APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase APC will repair or replace defective products covered by this warranty This warranty does not apply to equipment that has been damaged by accident negligence or misapplication or has been altered or modified in any way Repair or replacement of a defective product or part thereof does not extend the original warranty period Any parts furnished under this warranty may b
43. all of the following are true e The SNMP version SNMPv1 or SNMPv3 configured for the selected trap receiver is enabled on this device e The trap receiver is enabled e If a host name is selected for the To address that host name can be mapped to a valid IP address To Select the IP address or host name to which a test SNMP trap will be sent If no trap receiver was ever configured a link to the Trap Receiver configuration page is displayed If a trap receiver was deleted or was reset to its default values by this or any other management application the default values for its trap type are listed Remote Monitoring You can register online for the APC Remote Monitoring Service RMS APC RMS is a professional service that monitors your power systems and surrounding environment from a remote operation center 24 hours a day 7 days a week Through the APC RMS Web Site you can instantaneously modify the way APC responds to your device events The APC RMS Web site can also be used to retrieve information concerning your equipment and system events at any time from any place where you can log on to the Internet a co 8 gt N eb Put N Soon O ar 49 O Pur lt L O Y ad LL D registration Administration gt Notification gt Remote Monitoring gt Registration Parameter Definition Registration Status The status of the most recent APC RMS registration a
44. ask that contains 255 restricts access as follows e 149 225 12 255 Access only by an NMS on the 149 225 12 segment e 149 225 255 255 Access only by an NMS on the 149 225 segment e 149 255 255 255 Access only by an NMS on the 149 segment e 0 0 0 0 the default setting which can also be expressed as 255 255 255 255 Access by any NMS on any segment FTP Server Administration gt Network gt FTP Server The FTP server settings enable by default or disable access to the FTP server and specify the TCP IP port 21 by default that the FTP server uses to communicate with the Rack ATS The FTP server uses both the specified port and the port one number lower than the specified port i oxy 8 N La eb Put N am t O ar 49 O Pur lt You can change the Port setting to the number of any unused port from 5001 to 32768 for added security Users must then use a colon to specify the non default port number For example for port 5001 and IP address 152 214 12 114 the command would be ftp 152 214 12 114 5001 FTP transfers files without encryption For higher security disable the FTP Q server and transfer files with SCP Selecting and configuring SSH enables SCP automatically At any time that you want an Automatic Transfer Switch to be accessible for management by InfraStruXure Manager and Central FTP Server must be enabled For detailed information on enhancing and managing the se
45. ata without encryption e Enable SSH v1 and v2 Do not enable both versions 1 and 2 of SSH unless you require both They use extensive processing power e Enable SSH v1 only SSH version 1 encrypts user names passwords and data for transmission There is little or no delay as you log on e Enable SSH v2 only SSH version 2 transmits user names passwords and data in encrypted form with more protection than version 1 from attempts to intercept forge or alter data during transmission There is a noticeable delay as you log on Configure the ports to be used by these protocols e Telnet Port The Telnet port used to communicate with the Rack ATS 23 by default You can change the port setting to any unused port from 5000 to 32768 for additional security Users must then use a colon or a space as required by your Telnet client program to specify the non default port For example for port 5000 and an IP address of 152 214 12 114 your Telnet client requires one of the these commands telnet 152 214 12 114 5000 telnet 152 214 12 114 5000 e SSH Port The SSH port used to communicate with the Rack ATS 22 by default You can change the port setting to any unused port from 5000 to 32768 for additional security See the documentation for your SSH client for the command line format required to specify a non default port ssh Enable or disable encryption algorithms block ciphers compatible with SSH encryption version 1 or version 2 c
46. ator incubators ventilators for adults and infants anesthesia ventilators infusion pumps and any other devices designated as critical by the U S FDA Hospital grade wiring devices and leakage current protection may be ordered as options on many APC UPS systems APC does not claim that units with these modifications are certified or listed as hospital grade by APC or any other organization Therefore these units do not meet the requirements for use in direct patient care Wu O v ad TT N D ie S gt V Son eb Auat N fen O pur 49 O Pur lt A About options for information about the Rack ATS 80 Access enabling or disabling methods of access to the control console 50 to the Web interface 48 Administration General menu 76 Network menu 41 Notification menu 57 Security 36 Security Menu 36 Security menu 36 Apply Local Computer Time 76 Authenticate 63 Authenticating users through RADIUS 36 Authentication Traps setting 63 Automatic log off for inactivity 40 B BOOTP BOOTP server providing TCP IP settings 41 Status LED indicating BOOTP requests 10 Browsers error messages 23 Types and versions supported 21 types and versions supported 21 C Certificates how to create view or remove 49 Community Name for trap receivers 63 config ini file contents 85 Configuring RADIUS authentication 37 Contact identification whom to contact 76 Control console
47. ault is Server the APC primary server Secondary DNS Server Failover Domain Name Server used if the primary server is unavailable The default is the APC secondary server SMTP Server SMTP mail server to use when sending e mails The default is the APC mail server Syslog Logs gt Syslog gt options The Rack ATS can send messages to up to four Syslog servers when an event occurs The Syslog servers record events that occur at network devices in a log that provides a centralized record of events This user s guide does not describe Syslog or its configuration values in detail For more information about Syslog see RFC3164 Identifying Syslog Servers Logs gt Syslog gt servers Setting Definition Syslog Uses IP addresses or host names to identify from one to four servers to receive Server Syslog messages sent by the Rack ATS Port The user datagram protocol UDP port that the Rack ATS will use to send Syslog messages The default is 514 the UDP port assigned to Syslog Syslog Settings Logs gt Syslog gt settings Setting Definition Message Enables by default or disables the Syslog feature Generation Facility Selects the facility code assigned to the Rack ATS s Syslog messages User by Code default NOTE User best defines the Syslog messages sent by the Rack ATS Do not change this selection unless advised to do so by the Syslog network or system
48. cause it reached maximum size The file includes information that the event log or data log does not display The version of the file format first field The date and time the file was retrieved The Name Contact and Location values and IP address of the Rack ATS The unique Event Code for each recorded event event txt file only select a four digit date format in your spreadsheet application to display Q The Rack ATS uses a four digit year for log entries You may need to all four digits If you are using the encryption based security protocols for your system use SCP to retrieve the log file If you are using unencrypted authentication methods for the security of your system use FTP to retrieve the log file See the Security Handbook available on the APC Automatic Transfer Switch Utility CD and on the APC Web site www apc com for information on available protocols and methods for setting up the type of security you need To use SCP to retrieve the files To use SCP to retrieve the event txt file use the following command scp username hostname or ip address event txt event txt To use SCP to retrieve the data txt file use the following command scp username hostname or ip address data txt data txt To use FTP to retrieve the files To use FTP to retrieve the event txt or data txt file 1 Ata command prompt type ftp and the Rack ATS s IP address and press ENTER If the Port setting for
49. client list file 2 Users must be configured with Service Type attributes unless Vendor Specific Attributes VSAs are defined If no Service Type attributes are configured users will have read only access on the Web interface only See your RADIUS server documentation for information about the RADIUS users file and see the APC Security Handbook for an example 3 Vendor Specific Attributes VSAs can be used instead of the Service Type attributes provided by the RADIUS server VSAs require a dictionary entry and a RADIUS users file In the dictionary file define the names for the ATTRIBUTE and VALUE keywords but not for the numeric values If you change numeric values RADIUS authentication and authorization will fail VSAs take precedence over standard RADIUS attributes Configuring a RADIUS server on UNIX with shadow passwords If UNIX shadow password files are used etc passwd with the RADIUS dictionary files the following two methods can be used to authenticate users e If all UNIX users have administrative privileges add the following to the RADIUS user file To allow only Device Users change the APC Service Type to Device DEFAULT Auth Type System APC Service Type Admin Add user names and attributes to the RADIUS user file and verify password against etc passwd The following example is for users bconners and thawk bconners Auth Type System APC Service Type Admin thawk Auth Type System
50. configuring access 50 Device Manager menu 19 navigating menus 18 refreshing menus 18 D Data log displaying and using 71 filtering by date or time 71 importing into spreadsheet 73 Log Interval setting 72 rotation archiving 72 using FTP or SCP to retrieve 73 Date amp Time settings 76 Date format configuring 77 Daylight saving time 77 Device IP Configuration Wizard installation and system requirements 81 using the wizard for local configuration 83 for remote configuration 82 Device Manager menu control console 19 DHCP APC cookie 43 DHCP server providing TCP IP settings 41 response options 43 Disable e mail to a recipient 62 encryption algorithms for SSH 50 reverse lookup 70 SSL cipher suites 48 Wu V O LL T D Ka 8 z N La eb Put a 49 ben O ar 49 Pur lt q Telnet 50 DNS defining host and domain names 46 query types 47 specifying DNS servers by IP address 46 E E mail configuring notification parameters 60 configuring recipients 62 test message 62 using for paging 62 Enable e mail forwarding to external SMTP servers 62 e mail to a recipient 62 encryption algorithms for SSH 50 reverse lookup 70 SSL cipher suites 48 Telnet 50 versions of SSH 50 Error messages browser 23 for firmware file transfer 96 from overridden values during ini file transfer 90 Ethernet port speed 45 Event actions 57 configuring by event 58 configuring by group 59 E
51. curity of your system see the Security Handbook available on the APC Automatic Transfer Switch Utility CD or from the APC Web site www apc com 56 Administration Notification and Logging Event Actions Administration gt Notification gt Event Actions gt options Types of notification You can configure event actions to occur in response to an event or group of events These actions notify users of the event in any of several ways e Active automatic notification The specified users or monitoring devices are contacted directly E mail notification SNMPv1 and SNMPv3 traps Syslog notification e Indirect notification in the event log If no direct notification is configured users must check the log to determine which events have occurred For another method of indirect notification see SNMP for SNMPv1 and SNMPv3 setup and configuration SNMPv1 enables an NMS to perform informational queries Configuring the most restrictive SNMP access type READ enables informational queries without the risk of allowing remote configuration changes SNMPv3 uses a system of user profiles to communicate with a MIB software program to perform GETs SETs and receive traps You can also log system performance data to use for device monitoring See Data log Logs gt Data gt options for information on how to configure and use this data logging option 8 se gt N U vo Gen Pa 49 t O ar 49 ar
52. d the IP address of the Rack ATS The message MSG part e The TAG field followed by a colon and space identifies the event type e The CONTENT field is the event text followed optionally by a space and the event code For example APC Test Syslog is valid Indirect Notification Through Logs or Queries Event log Logs gt Events gt options Displaying and using the event log Logs gt Events gt log View or delete the event log By default the log displays all events recorded during the last two days in reverse chronological order e Displaying the event log You can view the event log as a page of the Web interface the default view or to see more of the listed events without scrolling click Launch Log in New Window from that page to display a full screen view of the log In your browser s options JavaScript must be enabled for you to use the Launch Log in New Window button You can also use FTP or SCP to view the event log See Using FTP or SCP to retrieve log files Filtering the log by date or time To display the entire event log or to change the number of days or weeks for which the log displays the most recent events select Last Select a time range from the drop down menu then click Apply The filter configuration is saved until the device restarts To display events logged during a specific time range select From Specify the beginning and ending times using the 24 hour clock format and dates for
53. does not receive any network traffic for 9 5 minutes either direct traffic such as SNMP or broadcast traffic such as an Address Resolution Protocol ARP request it assumes that there is a problem with its network interface and restarts itself a co 8 bd gt N La eb Gen N am Soon O ar 49 ur L O V ad LL T D Resetting the network timer To ensure that the Rack ATS does not restart if the network is quiet for 9 5 minutes the Rack ATS attempts to contact the Default Gateway every 4 5 minutes If the gateway is present it responds to the Rack ATS and that response restarts the 9 5 minute timer If your application does not require or have a gateway specify the IP address of a computer that is running on the network most of the time and is on the same subnet The network traffic of that computer will restart the 9 5 minute timer frequently enough to prevent the Rack ATS from restarting i oxy 8 N La eb Put N am 49 t O ar 49 O Pur lt 12 Wu O U ad TT N D K 8 N La eD Put N 49 T O car 49 O Pur lt Control Console How to Log On Overview You can use either a local serial connection or a remote Telnet or SSH connection to access the control console Use case sensitive User Name and Password entries to log on by default apc and apc for an Admin
54. e new or factory remanufactured Non transferable warranty This warranty extends only to the original purchaser who must have properly registered the product The product may be registered at the APC Web site www apc com te 8 N La eD Put N 49 Son O car 49 O Pur lt q Wu QO 4 ad TT N D Exclusions APC shall not be liable under the warranty if its testing and examination disclose that the alleged defect in the product does not exist or was caused by end user s or any third person s misuse negligence improper installation or testing Further APC shall not be liable under the warranty for unauthorized attempts to repair or modify wrong or inadequate electrical voltage or connection inappropriate on site operation conditions corrosive atmosphere repair installation exposure to the elements Acts of God fire theft or installation contrary to APC recommendations or specifications or in any event if the APC serial number has been altered defaced or removed or any other cause beyond the range of the intended use THERE ARE NO WARRANTIES EXPRESS OR IMPLIED BY OPERATION OF LAW OR OTHERWISE OF PRODUCTS SOLD SERVICED OR FURNISHED UNDER THIS AGREEMENT OR IN CONNECTION HEREWITH APC DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTION AND FITNESS FOR A PARTICULAR PURPOSE APC EXPRESS WARRANTIES WILL NOT BE ENLARGED DIMINISHED OR AFFECTED BY AND NO OBLIGATION
55. e SNMP interface also allows you to use an SNMP browser with the PowerNet Management Information Base MIB to manage the Rack ATS To use the PowerNet MIB with an SNMP browser see the PowerNet SNMP Management Information Base MIB Reference Guide which is provided on the APC Automatic Transfer Switch Utility CD Access priority for logging on Only one user at a time can log on to the Rack ATS The priority for access beginning with the highest priority is as follows e Local access to the control console from a computer with a direct serial connection to the Rack ATS e Telnet or Secure SHell SSH access to the control console from a remote computer e Web access either directly or through the InfraStruXure Manager See SNMP for information about how SNMP access to the Rack ATS is controlled a co 8 gt N La eb Put N am Soon O ar 49 O Pur lt q Wu O V ad TT T D Types of user accounts The Rack ATS has three levels of access Administrator Device User and Read Only User which are protected by user name and password requirements e An Administrator can use all of the menus in the Web interface and control console The default user name and password are both apc e A Device User can access only the following In the Web interface the menus on the Unit tab and the event and data logs accessible under the Events and Data headings on the left navigation
56. e mail or paging or Network Management Systems NMSs to be notified by SNMP traps click on the event name If no Syslog server is configured items related to Syslog configuration are not displayed Wu O V ad LL N D t 8 bd gt N La eb Gen N am Soon O ar 49 O _ When viewing details of an event s configuration you can change the configuration enable or disable event logging or Syslog or disable notification for specific e mail recipients trap receivers or paging recipients but you cannot add or remove recipients or receivers To add or remove recipients or receivers see the following e Identifying Syslog Servers Logs gt Syslog gt servers e E mail recipients Administration gt Notification gt E mail gt recipients e Indirect Notification Through Logs or Queries e Trap Receivers Administration gt Notification gt SNMP Traps gt trap receivers Configuring by group To configure a group of events simultaneously 1 Select the Administration tab Notification on the top menu bar and by group under Event Actions on the left navigation menu 2 Choose how to group events for configuration Choose Grouped by severity and then select all events of one or more severity levels You cannot change the severity of an event Choose Grouped by category and then select all events in one or more pre defined categories 3 Click Next gt gt to move from pa
57. e navigation menu then select load under Configuration in the left navigation menu 2 Set the Low Load Warning Threshold for each bank to 2 Amps 3 Click Apply to save your changes or Cancel to exit without saving the changes i oxy 8 N La eb Put N am 49 t O ar 49 O Pur lt 35 Administration Security Local Users Setting user access Administration gt Security gt Local Users gt options You set the case sensitive user name and password for each account type in the same manner Maximum length of each is 32 characters Blank passwords passwords with no characters are not allowed For information on the permissions granted to each account type Administrator Device User and Read Only User see Types of user accounts Account Type Default User Name Default Password Permitted Access Administrator apc apc Web Interface and Control Console Device User device apc Read Only User readonly apc Web Interface only Remote Users Authentication Administration gt Security gt Remote Users gt authentication Use this option to select how to administer remote access to the Rack ATS For information about local authentication not using the centralized authentication of a RADIUS server see the Security Handbook available on the APC Automatic Transfer Switch Utility CD and on the APC Web site at WWW apc com te 8 N Same e
58. e second firmware module to the Rack ATS Upgrading multiple Rack ATSs Export configuration settings You can create batch files and use an APC utility to retrieve configuration settings from multiple Rack ATSs and export them to other Rack ATSs See Release Notes ini File Utility version 1 0 available on the APC Automatic Transfer Switch Utility CD Use FTP or SCP to upgrade multiple Rack ATSs To upgrade multiple Automatic Transfer Switchs using an FTP client or using SCP write a script which automatically performs the procedure Use XMODEM to upgrade one Rack ATS To upgrade the firmware for a Rack ATS that is not on the network 1 Obtain the individual firmware modules the AOS module and the application module from www apc com tools download Select a serial port at the local computer and disable any service that uses the port Connect the provided serial cable APC part number 940 0144A to the selected port and to the serial port at the Rack ATS 4 Runa terminal program such as HyperTerminal and configure the selected port for 9600 bps 8 data bits no parity 1 stop bit and no flow control Save the changes 5 Press ENTER repeatedly if necessary to display the User Name prompt 6 Enter the Administrator user name and password apc by default for both 7 From the Control Console menu select System then Tools then File Transfer then XMODEM and type Yes at the prompt to continue 8 Select a baud
59. e thresholds are Overload Alarm Threshold Near Overload Warning Threshold and Low Load Warning Threshold for each bank 3 Click Apply to save your changes or Cancel to exit without saving the changes Control console 1 From the Device Manager menu select Load Management 2 Select a threshold to configure Overload Alarm Threshold amps Near Overload Warning Threshold amps or Low Load Warning Threshold amps 3 Select Accept Changes Setting Description Overload Alarm Set the overload threshold in amps for the current drawn from Threshold this bank during normal operation A load at or higher than this level generates a warning Near Overload Set the number of amps at which to generate an alarm that the Warning Threshold Rack ATS is nearing overload of a bank Low Load Warning Set the low threshold in amps for the current drawn from this Threshold bank during normal operation A load at or below this level generates a warning Setting the Low Load Warning Threshold e By default the Low Load Warning Threshold is 0 Amps which disables the warning alarm A 2 Amp detection threshold indicates that a circuit breaker may have tripped and activates a warning alarm e With a setting of 0 Amps for the Low Load Warning Threshold the Web interface will not indicate that a circuit breaker may have tripped Setting the Low Load Warning Threshold Web interface 1 Select the Unit tab from th
60. each AC line which enable the Rack ATS to provide redundant power You can manage a Rack ATS through its Web interface its control console interface the InfraStruXure Manager and Central or Simple Network Management Protocol SNMP e Access the Web interface using Hypertext Transfer Protocol HTTP or using secure HTTP HTTPS with Secure Sockets Layer SSL e Access the control console through a serial connection Telnet or Secure SHell SSH e Use InfraStruXure Manager to monitor and manage your Rack ATS Use an SNMP browser and the APC PowerNet Management Information Base MIB to manage your Rack ATS Automatic Transfer Switches have these features Configurable alarm thresholds that provide network and visual alarms to help you prevent overloaded circuits LED indicators on the front panel of the unit indicate operation such as preferred source overload current and web connectivity These can also be monitored via serial and the Web interface The ability to monitor sources and set preferred transfer parameters via web and console interfaces Three levels of user access accounts Administrator Device User and Read Only User e Event and data logging the event log is accessible by Telnet Secure CoPy SCP File Transfer Protocol FTP serial connection or Web browser using HTTPS access with SSL or using HTTP access The data log is accessible by Web browser SCP and FTP e SNMP traps Syslog messa
61. ed RADIUS servers 39 Inactivity Timeout Administration gt Security gt Auto Log Off 40 Administration Network Features 41 TCP IP and Communication Settings 0 cee eee eee 41 TCP IP settings Administration gt Network gt TCP IP 41 DHCP response options 43 Port Speed Administration gt Network gt Port Speed 45 DNS Administration gt Network gt DNS gt options 46 Web Administration gt Network gt Web gt options 5 48 Console Administration gt Network gt Console gt options 50 SNMP sia rie howd sd KAO I SRDS SEE RTORBEG dom ea es 52 SNMPv1 Administration gt Network gt SNMPv1 gt options 52 SNMPv3 Administration gt Network gt SNMPv3 gt options 54 FTP Server Administration gt Network gt FTP Server 55 Administration Notification and Logging 57 Event Actions Administration gt Notification gt Event Actions gt options 57 Types of notification 57 Configuring event actions 58 Active Automatic Direct Notification 0 ccc eae eee 60 E mail notification 60 SNMP traps 63 SNMP Trap Test Administration gt Notification gt SNMP Traps gt test 64 Remote Monitoring 64 Syslog Logs gt Syslog gt options 67 Indirect Notification Through Logs or Queries 0005 69 Event log Logs gt Events gt options 69 Data log Logs gt Data gt options 71 Using FTP or SCP to retrieve log files 73 Queries SNMP GETs 75 iii i oxy 8
62. er is unavailable a co 8 gt N eb Put N Soon O ar 49 O Pur lt L O o ad LL D e Click a listed RADIUS server to display and modify its parameters RADIUS Setting Definition RADIUS Server The server name or IP address of the RADIUS server NOTE RADIUS servers use port 1812 by default to authenticate users To use a different port add a colon followed by the new port number to the end of the RADIUS server name or IP address Secret The shared secret between the RADIUS server and the Rack ATS Timeout The time in seconds that the Rack ATS waits for a response from the RADIUS server Test Settings Enter the Administrator user name and password to test the RADIUS server path that you have configured Skip Test and Apply Do not test the RADIUS server path Switch Server Change which RADIUS server will authenticate users if two configured Priority servers are listed and RADIUS then Local Authentication or RADIUS Only is the enabled authentication method Configuring the RADIUS Server Summary of the configuration procedure You must configure your RADIUS server to work with the Rack ATS For examples of the RADIUS users file with Vendor Specific Attributes VSAs and an example of an entry in the dictionary file on the RADIUS server see the APC Security Handbook 1 Add the IP address of the Rack ATS to the RADIUS server
63. erver that supplied the TCP IP settings to the Automatic Transfer Switch Click Next gt gt to configure the same settings that are on the BOOTP Configuration and DHCP Configuration pages and to specify that the DHCP and BOOTP setting be retained after either type of server provides the TCP IP values 1 The default values for these three settings on the configuration pages generally do not need to be changed Vendor Class APC Client ID The MAC address of the Automatic Transfer Switch which uniquely identifies it on the local area network LAN User Class The name of the application firmware module DHCP response options Each valid DHCP response contains options that provide the TCP IP settings that the Rack ATS needs to operate on a network and other information that affects the Rack ATS s operation Vendor Specific Information option 43 The Rack ATS uses this option in a DHCP response to determine whether the DHCP response is valid This option contains up to two APC specific options in a TAG LEN DATA format the APC Cookie and the Boot Mode Transition e APC Cookie Tag 1 Len 4 Data 1APC Option 43 communicates to the Rack ATS that a DHCP server is configured to service APC devices By default this DHCP response option must contain the APC cookie for the Rack ATS to accept the lease To disable the requirement of an APC cookie see DHCP Following in hexadecimal format is an example of a Vendor
64. events in the event log This option is disabled by default Mark the Event Log Color Coding check box to enable color coding of alarm text recorded in the event log System event entries and configuration change entries do not change color Text color Definition Red Critical A critical alarm exists which requires immediate action Orange Warning An alarm condition requires attention and could jeopardize your data or equipment if its cause is not addressed Black Informational event Green Normal No alarms are present Wu O Y ad LL D t 8 gt N eb Put N Soon O ar 49 O Pur lt Changing the default temperature scale Select the temperature scale Fahrenheit or Celsius in which to display all temperature measurements in this user interface Reset the Interface Administration gt General gt Reset Reboot Action Definition Reboot Restarts the interface of the Rack ATS Management Interface Reset All Check mark Exclude TCP IP to reset all configuration values unmark Exclude TCP IP to reset all values except TCP IP Reset Only TCP IP settings Set TCP IP Configuration to DHCP amp BOOTP its default setting requiring that the Rack ATS receive its TCP IP settings from a DHCP or BOOTP server See TCP IP settings Administration gt Network gt TCP IP Event configuration Reset all changes to event confi
65. file 4 and no authentication and no privacy no encryption of data To edit the following settings for a user profile click a user name in the list User Name The identifier of the user profile SNMP version 3 maps GETs SETs and traps to a user profile by matching the user name of the profile to the user name in the data packet being transmitted A user name can have up to 32 ASCII characters Authentication Passphrase A phrase of 15 to 32 ASCII characters that verifies that the NMS communicating with this device through SNMPv3 is the NMS it claims to be that the message has not been changed during transmission and that the message was communicated in a timely manner indicating that it was not delayed and that it was not copied and sent again later at an inappropriate time Privacy Passphrase A phrase of 15 to 32 ASCII characters that ensures the privacy of the data by means of encryption that a NMS is sending to this device or receiving from this device through SNMP v3 Authentication Protocol The APC implementation of SNMPv3 supports MD5 authentication Authentication will not occur unless MD5 is selected here Privacy Protocol The APC implementation of SNMPv3 supports DES as the protocol for encrypting and decrypting data Privacy of transmitted data requires that DES is selected here Note You cannot select the privacy protocol if no authentication protocol is selected Option Description access co
66. fth occurrence choose Fifth Last Format Administration gt General gt Date amp Time gt date format Select the numerical format in which to display all dates in this user interface In the selections each letter m for month d for day and y for year represents one digit Single digit days and months are displayed with a leading zero Use an ini File Administration gt General gt User Config File Use the settings from one Rack ATS to configure another Retrieve the config ini file from the configured Rack ATS customize that file e g to change the IP address and upload the customized file to the new Rack ATS The file name can be up to 64 characters and must have the ini suffix Status Reports the progress of the upload The upload succeeds even if the file contains errors but a system event reports the errors in the event log Upload Browse to the customized file and upload it so that the current Rack ATS can use it to set its own configuration To retrieve and customize the file of a configured Rack ATS see Exporting Configuration Settings Instead of uploading the file to one Rack ATS you can export the file to multiple Rack ATSs by using an FTP or SCP script or a batch file and the APC ini file utility available on the APC Automatic Transfer Switch Utility CD and the APC Web site www apc com tools download System Preferences Administration gt General gt Preferences Color coding
67. ge to page to do the following a Select event actions for the group of events e To choose any action except Logging the default you must first have at least one relevant recipient or receiver configured e If you choose Logging and have configured a Syslog server select Event Log or Syslog or both on the next page b Select whether to leave the newly configured event action enabled for this group of events Active Automatic Direct Notification E mail notification Overview of setup Use the Simple Mail Transfer Protocol SMTP to send e mail to up to four recipients when an event occurs To use the e mail feature you must define the following settings e The IP addresses of the primary and optionally the secondary Domain Name System DNS servers You can use the To Address setting of the recipients option to send e mail to a text based pager i oxy 8 N La eb Put N am 49 t O ar 49 O Pur lt 60 i oxy 8 N La eb Put N am 49 t O ar 49 O Pur lt SMTP Administration gt Notification gt E mail gt server Setting Description Local The IP address or DNS name of the local SMTP server aa NOTE This definition is required only when SMTP Server is set to Local See AND E mail recipients Administration gt Notification gt E mail gt recipients From The contents of the From field in e mail messages sent by the Rack
68. ges and e mail notifications based on the severity level or category of the Rack ATS and system events e Security protocols for authentication and encryption that the device is protected from power failure or power surges con Q The Rack ATS does not provide power surge protection To ensure nect the Rack ATS to an APC Uninterruptible Power Supply UPS Initial setup You must define three TCP IP settings for the Automatic Transfer Switch before it can operate on the network e IP address of the Rack ATS e Subnet mask e IP address of the default gateway Do not use the loopback address 127 0 0 1 as the default gateway address Doing so disables the Rack ATS You must then log on using a serial connection and reset TCP IP settings to their defaults To configure the TCP IP settings see the nstallation and Quick Start Manual provided as a PDF file on the APC Automatic Transfer Switch Utility CD and as a printed manual To use a DHCP server to configure the TCP IP settings at a Rack ATS see TCP IP and Communication Settings a co 8 gt N La eb Put N Soon O ar 49 O Pur lt L O V ad LL N D Access Procedures Overview The Rack ATS has two internal interfaces control console and Web interface that allow you to manage the Rack ATS For more information about the internal user interfaces see Control Console and Web Interface Th
69. guration by event and by group to their default settings 1 Resetting may take up to a minute The Automatic Transfer Switch name and output voltage settings will not be reset Configuring Links Administration gt General gt Quick Links Select the Administration tab General on the top menu bar and Quick Links on the left navigation menu to view and change the URL links displayed at the bottom left of each page of the interface By default these links access the following Web pages e Link 1 The home page of the APC Web site e Link 2 A page where you can use samples of APC Web enabled products e Link 3 The home page of the APC Remote Monitoring Service To reconfigure any of the following click the link name in the Display column e Display The short link name displayed on each interface page e Name A name that fully identifies the target or purpose of the link e Address Any URL for example the URL of another device or server About the Rack ATS Administration gt General gt About The hardware information is especially useful to APC Customer Support to troubleshoot problems with the Rack ATS Firmware information for the Application Module and APC OS AOS indicates the name the firmware version and the date and time each firmware module was created This information is also useful in troubleshooting and enables you to determine if updated firmware is available at the APC Web site i oxy 8
70. ich the monitored device resides State Province State or province in which the monitored device resides Postal Code Company zip code Parameter Definition Country Code A two character country descriptor Phone Number Primary company phone number of device owner or profile owner configuration Administration gt Notification gt Remote Monitoring gt configuration Parameter Definition APC RMS E mail Indicates if APC RMS E mail is enabled This can only be enabled after a Status successful registration has been completed Reset Fields To Default Values Reset all APC RMS E mail Configuration fields to factory defaults Primary Registration E mail Recipient Primary destination address of APC RMS registration e mail Secondary Registration E mail Recipient Failover destination address of APC RMS registration e mail This is used if primary address is not available Primary Data E mail Recipient Primary destination address of APC RMS device specific data such as device identification status and events Secondary Data E mail Recipient Failover destination address of APC RMS device specific data This is used if primary address is not available Send Via Select the SMTP server to be used for sending e mails Recipient APC or Local SMTP server on this form Primary DNS Primary Domain Name Server used to find the mail server The def
71. ield of the DHCP response specifies the IP address of the server from which the Rack ATS will download the ini file After the download the Rack ATS uses the ini file as a boot file to reconfigure its settings Port Speed Administration gt Network gt Port Speed The Port Speed setting defines the communication speed of the TCP IP port e For Auto negotiation the default Ethernet devices negotiate to transmit at the highest possible speed but if the supported speeds of two devices are unmatched the slower speed is used Alternatively you can choose 10 Mbps or 100 Mbps each with the option of half duplex communication in only one direction at a time or full duplex communication in both directions on the same channel simultaneously Arc DNS Administration gt Network gt DNS gt options Use the options under DNS on the left navigation menu to configure and test the Domain Name System DNS Servers Select servers to specify the IP addresses of the primary and optional secondary DNS server For the Rack ATS to send e mail at least the IP address of the primary DNS server must be defined The Automatic Transfer Switch waits up to 15 seconds for a response from the primary DNS server or the secondary DNS server if a secondary DNS server is specified If the Rack ATS does not receive a response within that time e mail cannot be sent Therefore use DNS servers on the same segment as the Rack ATS or on a nearby segment but
72. irmware version consists of two modules An APC Operating System AOS module and an application module Each module contains one or more Cyclical Redundancy Checks CRCs to protect its data from corruption during transfer The APC Operating System AOS and application module files used with the Automatic Transfer Switch share the same basic format apc hardware version type firmware version bin apc Indicates that this is an APC file hardware version hw0x identifies the version of the hardware on which you can use this binary file type Identifies whether the file is for the APC Operating System AOS or the application module for the Automatic Transfer Switch version The version number of the file bin Indicates that this is a binary file Obtain the latest firmware version Automated upgrade tool for Microsoft Windows systems An upgrade tool automates the transferring of the firmware modules on any supported Windows operating system Obtain the latest version of the tool at no cost from www apc com tools download At this Web page find the latest firmware release for your APC product in this case your Rack ATS and download the automated tool not the individual firmware modules Never use the tool for one APC product to upgrade firmware of another Manual upgrades primarily for Linux systems If no computer on your network is running a Microsoft Windows operating system you must upgrade the firmware of your Rack ATSs
73. istrator or device and apc for a Device Manager which is the same user account as Device User in the Web interface A Read Only User has no access to the control console If you cannot remember your user name or password see Recovering from a Lost Password Remote access to the control console You can access the control console through Telnet or Secure SHell SSH Telnet is enabled by default Enabling SSH disables Telnet To enable or disable these access methods e In the Web interface on the Administration tab select Network on the top menu bar and then the access option under Console on the left navigation menu e In the control console use the Telnet SSH option of the Network menu Telnet for basic access Telnet provides the basic security of authentication by user name and password but not the high security benefits of encryption To use Telnet to access the control console 1 From a computer on the same network as the Rack ATS at a command prompt type telnet and the System IP address for the Rack ATS for example telnet 139 225 6 133 when the Rack ATS uses the default Telnet port of 23 and press ENTER If the Rack ATS uses a non default port number from 5000 to 32768 you must include a colon or a space depending on your Telnet client between the IP address or DNS name and the port number 2 Enter the user name and password by default apc and apc for an Administrator or device and apc for a Device
74. le 85 Detailed procedures 86 The Upload Event and Error Messages 2 eee e eee eeeee The event and its error messages 89 Messages in config ini 90 Errors generated by overridden values 90 Related Topics 90 i oxy 8 N La eb em N am 49 t u O ar 49 O mur lt File Transfers 91 Upgrading Firmware onic cn ioe wees Ore awe awd wwe Benefits of upgrading firmware 91 Firmware files Automatic Transfer Switch 91 Obtain the latest firmware version 92 Firmware File Transfer Methods 2eeeeeeeee Use FTP or SCP to upgrade one Rack ATS 93 Upgrading multiple Rack ATSs 94 Use XMODEM to upgrade one Rack ATS 94 Verifying Upgrades 2 0 cece eee eee eee eee Verify the success or failure of the transfer 96 Last Transfer Result codes 96 Verify the version numbers of installed firmware 96 Product Information 97 Warranty and Service 0 00 c cece eee eee eee eee Two Year Factory Warranty 0 cece eee eee eee Terms of warranty 97 Non transferable warranty 97 Exclusions 98 Warranty claims 99 Life Support Policy scccc6acdencace ete eGeaaenendeaoweas General policy 100 Examples of life support devices 100 Index 101 Introduction Product Description Features of the Rack Automatic Transfer Switch The American Power Conversion APC Rack Automatic Transfer Switch ATS is a high availability switch with two input power cords one for
75. lients If your SSH v1 client cannot use Blowfish you must also enable DES Your SSH v2 client selects the enabled algorithm that provides the highest security If the client cannot use the default algorithms 3DES or Blowfish enable an AES algorithm that it can use AES 128 or AES 256 Option Description ssh host Status indicates the status of the host key private key key e SSH Disabled No host key in use When disabled SSH cannot use a host key Generating The Rack ATS is creating a host key because no valid host key was found e Loading A host key is being activated on the Rack ATS e Valid One of the following valid host keys is in the sec directory the required location on the Automatic Transfer Switch A 1024 bit host key created by the APC Security Wizard A 768 bit RSA host key generated by the Automatic Transfer Switch Add or Replace Browse to and upload a host key file created by the Security Wizard If you use FTP or SCP instead to transfer the host key file you must specify the sec directory as the target location in the command To use the APC Security Wizard see the Security Handbook on the APC Automatic Transfer Switch Utility CD NOTE To reduce the time required to enable SSH create and upload a host key in advance If you enable SSH with no host key loaded the Rack ATS takes up to 5 minutes to create a host key and the SSH server is not accessible during that time
76. ll transfer to the alternate power source Options are Wide Medium and Narrow Sensitivity Define the sensitivity to changes in voltage High Cause the Rack ATS to switch to the alternate power source in response to small line voltage changes Select this setting for the best protection for sensitive equipment Low Cause the Rack ATS to accept frequent small line voltage changes without switching to the alternate power source Line VRMS Nominal source line voltage setting for the device Wide VRMS Limit The voltage range to use when Voltage Transfer Range is set to Wide This value must be greater than the Medium VRMS Limit Medium VRMS The voltage range to use when Voltage Transfer Range is set to Limit Medium This value must be greater than the Narrow VRMS Limit and less than the Wide VRMS Limit Narrow VRMS Limit The voltage range to use when Voltage Transfer Range is set to Narrow This value must be less than the Medium VRMS Limit Load Select load under the left navigation menu option Configuration to view the Rack ATS s load status and to configure the load thresholds for the banks or phases of the Rack ATS The load of the Rack ATS is displayed as a graph The graph is accompanied by the measurement of the load in Amps Alarms associated with the load are displayed next to the graph Set the following alarms through the Load menu Overload Alarm Near Overload Warning and Low Load Wa
77. llow any on screen instructions If you use an option that changes a setting or value select Accept Changes to save your change before you exit the menu While in a menu you can also do the following e Type and press ENTER for menu option descriptions if help exists for the menu e Press ENTER to refresh the menu e Press ESC to go back to the menu from which you accessed the current menu e Press CTRL C to return to the main Control Console menu e Press CTRL D to toggle through the Device Manager menus e Press CTRL L to access the event log For information about the event log see Indirect Notification Through Logs or Queries Main Menu Use the main Control Console menu to access the control console s management features 1 Device Manager 2 Network 3 System 4 Logout in the Web interface you can access only the Device Manager menus and the Logout menu a co 8 gt N La eb Put N am Soon O ar 49 O Pur lt q Wu O V ad TT T D When you log on as Device Manager equivalent to Device User Device Manager option Use the options of the Device Manager menu to manage Rack ATS settings For information about performing the following tasks see Unit Tab e Configure the load thresholds for each bank e Configure and control the outlets e View the status of the power supply Menu option Description 1 Alarms List View the list of current ala
78. me setting 77 Upgrading firmware 91 URL address formats 23 User access identification control console in terface 16 User configuration files contents 85 overriding device specific values 85 retrieving and exporting 84 system event and error messages 89 using FTP to retrieve and transfer the files 83 using the APC utility to retrieve and transfer the files 86 88 94 User names default by account type 22 defining for each account type 36 maximum number of characters for RADIUS 36 V Verifying firmware upgrades and updates 96 W Web interface configuring access 48 logging on 22 URL address formats 23 105 APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways e Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests www apc com Corporate Headquarters Connect to localized APC Web sites for specific countries each of which provides customer support information Www apc com support Global support searching APC Knowledge Base and using e support Contact an APC Customer Support center by telephone or e mail Regional centers Direct InfraStruXure 1 877 537 0607 Customer Support toll free Line APC headquarters 1 800 800 4272 U S Canada toll free Latin America 1 401 789 5735 USA Europe Middle 353 91 702000 East Africa Ireland Western Europe 800
79. n also explains how to use network based file transfer tools which com plete a firmware upgrade more quickly than the XMODEM protocol which uses a serial connection You can use a local computer that connects to the Rack ATS through the serial port on the front panel of the unit 1 Obtain the individual firmware modules the AOS module and the application module from www apc com tools download Select a serial port at the local computer and disable any service that uses that port Connect the provided serial cable APC part number 940 0144A to the selected port and to the serial port at the Rack ATS Run a terminal program such as HyperTerminal and configure the selected port for 9600 bps 8 data bits no parity 1 stop bit and no flow control Save the changes Press ENTER repeatedly if necessary to display the User Name prompt Enter the Administrator user name and password apc by default for both From the Control Console menu select System then Tools then File Transfer then XMODEM type Yes at the prompt to continue Change the terminal program s baud rate to match your selection and press ENTER A higher baud rate causes faster upgrades From the terminal program s menu select the binary AOS file to transfer using XMODEM CRC After the XMODEM transfer is complete set the baud rate to 9600 The Rack ATS automatically restarts 10 Repeat step 4 through step 9 to install the applicati
80. ng type of user account accessing the Rack ATS and the amount of time the Rack ATS has been operating a co 8 gt N eb Put N Soon O ar 49 O Pur lt L O Y ad LL D i oxy 8 ep Son eb Put N am t O ar 49 O Pur lt Recent Device Events On the Home page Recent Device Events displays in reverse chronological order the events that occurred most recently and the dates and times they occurred Click More Events to view the entire event log Additional information on Home page The IP address displays in the upper left corner A context sensitive Help link and Log off link are displayed in the upper right corner of the Home page Selecting a menu to perform a task e To do the following see Administration Notification and Logging Access the event log Configure the actions to be taken based on the severity level of an event Configure SNMP Trap Receiver settings for sending event based traps Define who receives e mail notification and Syslog messages for events Test e mail settings e To do the following see Data log Logs gt Data gt options Access the data log Define the log interval how often data will be sampled and recorded for the data log e To do the following see Administration Network Features Configure new TCP IP settings for the Rack ATS Identify the Domain
81. ngs will be configured when the Automatic Transfer Switch turns on resets or restarts Manual BOOTP DHCP and DHCP amp BOOTP For information on DHCP and DHCP options see RFC2131 and RFC2132 K 8 N La eD Put N 49 T O car 49 O Pur lt 41 Setting Description Manual The IP address subnet mask and default gateway must be configured manually Click Next gt gt and enter the new values BOOTP A BOOTP server provides the TCP IP settings At 32 second intervals the Rack ATS requests network assignment from any BOOTP server e If it receives a valid response it starts the network services e If it finds a BOOTP server but a request to that server fails or times out the Rack ATS stops requesting network settings until it is restarted e By default if previously configured network settings exist and the Rack ATS receives no valid response to five requests the original and four retries the Rack ATS uses the previously configured settings so that it remains accessible Click Next gt gt to access the BOOTP Configuration page to change the number of retries or the action to take if all retries fail 1 e Maximum retries Enter the number of retries that will occur when no valid response is received or zero 0 for an unlimited number of retries e If retries fail Select Use prior settings the default or Stop BOOTP request DHCP At 32 second intervals the Rack ATS req
82. not across a wide area network WAN To verify that DNS is working correctly after you define the IP addresses of the DNS servers see Test Naming Select naming to define the host name and domain name of the Rack ATS e Host Name After you configure a host name here and a domain name in the Domain Name field users can enter a host name in any field in the Rack ATS interface except e mail addresses that accepts a domain name e Domain Name You need to configure the domain name here only In all other fields in the Automatic Transfer Switch interface except e mail addresses that accept domain names the Automatic Transfer Switch adds this domain name when only a host name is entered To override all instances of the expansion of a specified host name by the addition of the domain name set the domain name field to its default somedomain com orto 0 0 0 0 To override the expansion of a specific host name entry for example when defining a trap receiver include a trailing period The Rack ATS recognizes a host name with a trailing period such as mySnmpServer as if it were a fully qualified domain name and does not append the domain name i oxy 8 N La eb Put N am t O ar 49 O Pur lt Test Select test to send a DNS query that tests the setup of your DNS servers e As Query Type select the method to use for the DNS query e by Host the URL name of the server e
83. ntrol You can configure up to four access control entries to specify which NMSs have access to this device The opening page for access control by default assigns one entry to each of the four user profiles but you can edit these settings to apply more than one entry to any user profile to grant access by several specific IP addresses host names or IP address masks e If you leave the default access control entry unchanged for a user profile all NMSs that use that profile have access to this device e If you configure multiple access entries for one user profile the limit of four entries requires that one or more of the other user profiles must have no access control entry If no access control entry is listed for a user profile no NMS that uses that profile has any access to this device To edit the access control settings for a user profile click its user name Access Mark the Enable checkbox to activate the access control specified by the parameters in this access control entry User Name Select from the drop down list the user profile to which this access control entry will apply The choices available are the four user names that you configure through the user profiles option on the left navigation menu NMS IP Host Name The IP address IP address mask or host name that controls access by the NMS A host name or a specific IP address such as 149 225 12 1 allows access only by the NMS at that location An IP address m
84. of older data enable and configure data log rotation described in the next section Configuring data log rotation Logs gt Data gt rotation Set up a password protected data log repository on a specified FTP server Enabling rotation causes the contents of the data log to be appended to the file you specify by name and location Updates to this file occur at the upload interval you specify Parameter Description Data Log Rotation Enable or disable the default data log rotation FTP Server Address The location of the FTP server where the data repository file is stored between uploads User Name The user name required to retrieve data from the repository file Password The password required to retrieve data from the repository file File Path The path to the repository file Filename The name of the repository file an ASCII text file Delay X hours The number of hours between uploads of data to the file Maximum Retries The maximum number of times the upload will be attempted after initial failure Failure Wait Time How long in minutes before an attempt to upload data times out Using FTP or SCP to retrieve log files An Administrator or Device User can use FTP or SCP to retrieve a tab delineated event log file event txt or data log file data txt and import it into a spreadsheet The file reports all events or data recorded since the log was last deleted or truncated be
85. of the primary NTP server Secondary NTP Server Enter the IP address or domain name of the secondary NTP server when a secondary server is available Wu O Y ad LL D t 8 gt N eb Put N Soon O ar 49 O Par lt Setting Definition Time Zone Select a time zone The number of hours preceding each time zone in the list is the offset from Coordinated Universal Time UTC formerly Greenwich Mean Time Update Interval Define how often in hours the Rack ATS accesses the NTP Server for an update Minimum 1 Maximum 8760 1 year Update Using NTP Now Initiate an immediate update of date and time by the NTP Server Daylight saving Administration gt General gt Date amp Time gt daylight saving Enable either traditional United States Daylight Saving Time DST or enable and configure a customized daylight saving time to match how Daylight Saving Time is implemented in your local area DST is disabled by default When customizing DST e If the local DST always starts or ends on the fourth occurrence of a specific weekday of a month e g the fourth Sunday choose Fourth Last If a fifth Sunday occurs in that month in a subsequent year the time setting still changes on the fourth Sunday e If the local DST always starts or ends on the last occurrence of a specific weekday of a month whether it is the fourth or the fi
86. ommunication with this device a co 8 bd gt N La eb Gen N am Soon O ar 49 O _ L O V ad LL N D Option Description access control You can configure up to four access control entries to specify which Network Management Systems NMS have access to this device The opening page for access control by default assigns one entry to each of the four available SNMPv1 communities but you can edit these settings to apply more than one entry to any community to grant access by several specific IP addresses host names or IP address masks To edit the access control settings for a community click its community name e If you leave the default access control entry unchanged for a community that community has access to this device from any location on the network e If you configure multiple access control entries for one community name the limit of four entries requires that one or more of the other communities must have no access control entry If no access control entry is listed for a community that community has no access to this device Community Name The name that an NMS must use to access the community The maximum length is 15 ASCII characters and the default community names for the four communities are public private public2 and private2 NMS IP Host Name The IP address IP address mask or host name that controls access by NMSs A h
87. on module In step 9 use the application module file name not the AOS module file name A Do not interrupt the download Q Upgrading the firmware will not interfere with the operation of the outlets oxy 8 V La eb Put N am 49 t O ar 49 O Pur lt q i oxy 8 ep Son eb Put N am t O ar 49 O Pur lt Front Panel O OK O Warning Overload Reset 56 B1 B2 P O Waming O TOTA O O Overload ress to select data Automatic Transfer Switch Minny L III pdu0405a Item Function Load Indicator LED Identifies overload and warning conditions for the displayed bank See Load indicator LED Reset Button Resets the Rack ATS Network Management Interface without affecting the outlet status Digital Display Displays the current amps for the bank indicated by the illuminated Load Indicator LED If an internal communication failure occurs the the text Er displays Clear the alarm text by pressing the input selector Note If pressing the input selector does not clear the error message a power supply failure may exist within the Rack ATS Contact APC Worldwide Customer Support for technical support i oxy 8 N La eb Put N am 49 t O
88. ork status of the Rack ATS 5 Ta Condition Description 5 Off The Rack ATS is connected to an unknown network Solid Green The Rack ATS has valid TCP IP settings Y j Flashing Green The Rack ATS does not have valid TCP IP settings t m O Solid Orange A hardware failure has been detected in the Rack ATS X Contact APC Worldwide Customer Support aD Flashing Orange The Rack ATS is making BOOTP requests f 3 Flashing Orange and The Rack ATS is making DHCP requests O Green alternating Y 5 2 Load indicator LED The load indicator LED identifies overload and warning conditions for the displayed bank Condition Description Solid Green The current of the displayed bank is below the Near Overload Warning threshold Yellow The displayed bank is in a Near Overload Warning condition The current is above the Near Overload Warning threshold Red The displayed bank is in an Overload condition The current is above the Overload Alarm threshold Watchdog Features Overview To detect internal problems and recover from unanticipated inputs the Rack ATS uses internal system wide watchdog mechanisms When it restarts to recover from an internal problem a System Warmstart event is recorded in the event log Network interface watchdog mechanism The Rack ATS implements internal watchdog mechanisms to protect itself from becoming inaccessible over the network For example if the Rack ATS
89. ost name or a specific IP address such as 149 225 12 1 allows access only by the NMS at that location IP addresses that contain 255 restrict access as follows e 149 225 12 255 Access only by an NMS on the 149 225 12 segment e 149 225 255 255 Access only by an NMS on the 149 225 segment e 149 255 255 255 Access only by an NMS on the 149 segment e 0 0 0 0 the default setting which can also be expressed as 255 255 255 255 Access by any NMS on any segment Access Type The actions an NMS can perform through the community e Read GETS only at any time e Write GETS at any time and SETS when no user is logged onto the Web interface or control console e Write GETS and SETS at any time e Disabled No GETS or SETS at any time SNMPv3 Administration gt Network gt SNMPv3 gt options For SNMP GETs SETs and trap receivers SNMPv3 uses a system of user profiles to identify users An SNMPv3 user must have a user profile assigned in the MIB software program to perform GETs and SETs browse the MIB and receive traps To use SNMPv3 you must have a MIB program that supports SNMPv3 The Automatic Transfer Switch supports only MD5 authentication and DES encryption Option Description access SNMPv3 Access Enables SNMPv3 as a method of communication with this device user By default lists the settings of four user profiles configured with the user names apc profiles snmp profile1 through apc snmp pro
90. otal power drawn from the connected load to the device measured in Watts Power Supplies Values of the internal power supplies measured in Vdc Configuration source Select Source under the left navigation menu option Configuration to configure source parameters Wu O V ad LL N D t 8 bd gt N La eb Gen N am Soon O ar 49 O _ Setting Description Source A Name The user defined name for source A Maximum 32 characters Source B Name The user defined name for source B Maximum 32 characters Preferred Source The power source used when both input power sources are acceptable Options are Source A Source B and None Front Panel Lock or unlock the preferred source button on the front panel of the device frequency voltage Select frequency voltage under the left navigation menu option Configuration to configure voltage and Frequency parameters Setting Description Line Frequency Nominal source frequency for the device Frequency Define the range of acceptable frequency fluctuation If the Deviation frequency measured from the selected input source is not within this range the Rack ATS will transfer to the alternate power source Options are 1 2 and 3 Voltage Transfer Define the range of acceptable voltage from a power source If Range the voltage measured from the selected input source is not within this range the Rack ATS wi
91. pc_ hw02 application xxx bin 2 Open an FTP client session C ape gt ftp 3 Type open and the Rack ATS s IP address and press ENTER If the port setting for the FTP Server has changed from its default of 21 you must use the non default value in the FTP command For Windows FTP clients separate a non default port number from the IP address by a space For example ftp gt open 150 250 6 10 21000 Some FTP clients require a colon instead before the port number 4 Log on as Administrator apc is the default user name and password 5 Upgrade the AOS In the example xxx is the firmware version number ftp gt bin ftp gt put apc hw02 aos xxx bin a co 8 gt N La eb Put N Soon O ar 49 O Pur lt L O V ad LL N D 6 When FTP confirms the transfer type quit to close the session 7 After 20 seconds repeat step 2 through step 5 In step 5 use the application module file name SCP To use Secure CoPy SCP to upgrade firmware for a Rack ATS 1 Identify and locate the firmware modules described in the preceding instructions for FTP Use an SCP command line to transfer the AOS firmware module to the Rack ATS The following example uses xxx to represent the version number of the AOS module scp apc hw02 aos xxx bin apc 158 205 6 185 apc hw02 aos xxx bin Use a similar SCP command line with the name of the application module to transfer th
92. r the Rack ATS or device and click Next gt On the Transmit Current Settings Remotely screen if you check mark Start a Web browser when finished the default Web browser connects to the Rack ATS or device after the Wizard transmits the settings Click Finish to transmit the TCP IP settings If the IP address you entered is in use on the network the Wizard prompts you to enter an IP address that is not in use Enter a correct IP address and click Finish If you selected Start a Web browser when finished in step 7 you can now configure other parameters through the Web interface of the card or device Exporting Configuration Settings Retrieving and Exporting the ini File Summary of the procedure An Administrator can retrieve the ini file of one Rack ATS and export it to another Rack ATS or to multiple Rack ATSs 1 Configure the Rack ATS to have the settings you want to export 2 Retrieve the ini file from that Rack ATS 3 Customize the ini file to change at least the TCP IP settings and make a copy to export 4 Use any of the file transfer protocols supported by the Rack ATS to transfer the copied file to one or more additional Rack ATSs To transfer the file to multiple Rack ATSs simultaneously write an FTP or SCP script that repeats the steps for transferring the file to a single Rack ATS Each receiving Rack ATS uses the file to reconfigure its own settings and then deletes it K 8 V
93. rate change the terminal program s baud rate to match your selection and press ENTER A higher baud rate causes faster upgrades 9 From the terminal program s menu select the binary AOS file to transfer using XMODEM CRC After the XMODEM transfer is complete set the baud rate to 9600 The Rack ATS automatically restarts 10 Repeat step 4 through step 9 to install the application module In step 9 use the application module file name not the AOS module file name A Do not interrupt the download Q Upgrading the firmware will not interfere with the operation of the outlets For information about the format used for firmware modules see Firmware files Automatic Transfer Switch t 8 gt N La eb Put N am Soon O ar 49 O Pur lt q Wu O V ad TT T D Wu O V ad LL N D t 8 bd gt N La eb Gen N am Soon O ar 49 O _ Verifying Upgrades Verify the success or failure of the transfer To verify whether a firmware upgrade succeeded use the Network menu in the control console and select the FTP Server option to view Last Transfer Result or use an SNMP GET to the mfiletransferStatusLastTransferResult OID Last Transfer Result codes Code Description Successful The file transfer was successful Result not available There are no recorded file transfers Failure unknown
94. retrieve the settings of one Rack ATS and export them to one or more other Rack ATSs Retrieving To set up and retrieve an ini file to export 1 Configure a Rack ATS with the settings you want to export interface or control console whenever possible Directly editing Q To avoid errors configure the Rack ATS by using its Web the ini file risks introducing errors 2 Use FTP to retrieve the config ini file from the Rack ATS you configured a Open a connection to the Rack ATS using its IP Address For example ftp gt open 158 165 2 132 b Log on using the Administrator user name and password c Retrieve the config ini file containing the Rack ATS s current settings ftp gt get config ini The file is written to the folder from which you launched FTP To create batch files and use an APC utility to retrieve configuration settings from multiple Rack ATSs and export them to other Rack ATSs see Release Notes ini File Utility version 1 0 on the APC Automatic Transfer Switch Utility CD and from www apc com Customizing You must customize the file to change at least the TCP IP settings before you export it 1 Use a text editor to customize the file Section headings keywords and pre defined values are not case sensitive but string values that you define are case sensitive Use adjacent quotation marks to indicate no value For example LinkURL1 indicates that the URL is intentionally undefined To define values
95. rms 2 ATS Status View current status of the Rack ATS 3 ATS Configuration Set the Rack ATS name preferred power source sensitivity VRMS range front panel operation frequency deviation line VRMS and narrow medium and wide VRMS limits 4 ATS Control Reset the Rack ATS or download ATS controller firmware using a serial connection 5 Load Management View and set the overload near overload and low load warn ing thresholds 6 Measurements Display all of the Rack ATS measurements 7 Event Counts Displays Redundancy Loss Source Switch Over Current Source Preference Change Spike Dropout Surge Droop and Frequency Loss event counts 8 About ATS Displays information about the ATS Network option To perform the following tasks see Administration Network Features e Configure the TCP IP settings for the Rack ATS or when the Rack ATS will obtain its TCP IP settings from a server configure the settings for the type of server DHCP or BOOTP to be used e Use the Ping utility e Define settings that affect the FTP Telnet Web interface and SSL SNMP e mail Arc DNS and Syslog features of the Rack ATS System option To perform these tasks see Administration General Options e Control Administrator and Device Manager access You can control Read Only User access by using the Web interface only e Define the Name Contact and Location values for the system e Set the date and
96. rning Type the threshold value in Amps and click Apply to save your changes or Cancel to exit without saving the changes To set the Low Load Warning Threshold see Setting the Low Load Warning Threshold Control Provides control options for the Rack ATS By default the option No action is selected Select Reset ATS Controller to restart the ATS Controller and restore the factory default settings for the controller This command will not reset any user configurations or settings Q Note The device will lose communication briefly when the ATS controller is reset Event Counts Event Counts View the number of occurrences of selected events Clearing of Event Counts Clear all the event counts The counting will start from 0 About ATS Provides the following ATS hardware information Firmware Revision Firmware Date Hardware Revision Manufacture Date Model Number and Serial Number a co 8 gt N La eb Put N am Soon O ar 49 Pur lt q Wu O V ad TT D Wu O V ad TT T D t 8 gt N La eb Put N am Soon O ar 49 O Pur lt q Automatic Transfer Switch Settings Configuring load thresholds Web interface 1 Select the Unit tab from the navigation menu Then select load under Configuration in the left navigation menu 2 Set the thresholds for total current or each bank The configurabl
97. s e Unit Display Rack ATS status issue Rack ATS control commands configure Rack ATS parameters run diagnostic tests configure and schedule shutdowns and view information about the Rack ATS e Logs View and configure event and data logs e Administration Configure security network connection notification and general settings Menus Left navigation menu Each tab except the tab for the home page has a left navigation menu consisting of headings and options e If a heading has indented option names below it the heading itself is nota navigational link Click an option to display or configure parameters e If a heading has no indented option names the heading itself is the navigational link Click the heading to display or configure parameters Top menu bar The Home and Administration tabs have a selection of menu options on the top menu bar The Security option is selected by default when you click the Administration tab and the Overview option is selected when you click the Home tab Clicking an option on the top menu bar displays the left navigation menu for that option with the first menu item selected by default a co 8 gt N La eb Put N Soon O ar 49 O Pur lt L O V ad LL N D Quick Links At the lower left on each page of the interface there are three configurable links By default the links access the URLs for these Web pages e Link 1 The home
98. tches i e FTP FTP Client SCP or TFTP The following example uses FTP a From the folder containing the copy of the customized ini file use FTP to log in to the Rack ATS to which you are exporting the ini file ftp gt open ip address b Export the copy of the customized ini file to the root directory of the receiving Rack ATS ftp gt put filename ini i oxy 8 N La eb Put N am 49 t O ar 49 O Pur lt Exporting the file to multiple Rack ATSs To export the ini file to multiple Automatic Transfer Switches e Use FTP or SCP but write a script that incorporates and repeats the steps used for exporting the file to a single Management Card e Use a batch processing file and the APC ini file utility To create the batch file and use the utility see Release Notes ini File Utility version 1 0 on the APC Automatic Transfer Switch Utility CD and from www apc com 88 The Upload Event and Error Messages The event and its error messages The following system event occurs when the receiving Automatic Transfer Switch completes using the ini file to update its settings Configuration file upload complete with number valid values This event has no default severity level If a keyword section name or value is invalid the upload by the receiving Rack ATS succeeds and additional event text states the error Event text Description Configuration file warning
99. the FTP Server option set through the Network menu of the Administration tab has been changed from its default 21 you must use the non default value in the FTP command For Windows FTP clients use the following command including spaces For some FTP clients you must use a colon instead of a space between the IP address and the port number ftp gt open ip address port number To set a non default port value to enhance security for the FTP Server see File Transfers You can specify any port from 5001 to 32768 2 Use the case sensitive User Name and Password for Administrator or Device User to log on For Administrator apc is the default for User Name and Password For the Device User the defaults are device for User Name and apc for Password 3 Use the get command to transmit the text of a log to your local drive ftp gt get event txt or ftp gt get data txt 4 You can use the del command to clear the contents of either log ftp gt del event txt or ftp gt del data txt You will not be asked to confirm the deletion If you clear the data log the event log records a deleted log event lf you clear the event log a new event txt file records the event Type quit at the ftp gt prompt to exit from FTP a co 8 gt N La eb Put N Soon O ar 49 O Pur lt L O U ad LL N D Queries SNMP GETs See SNMP for a description of SNMP access types that enable an
100. through the Administrator or Device Manager user account The Read Only User account cannot access the control console User Administrator i oxy 8 ep Son eb Put N am t O ar 49 O Pur lt 16 Main screen status fields e A Stat field reports the Rack ATS status Stat P N A P The APC operating system AOS is functioning properly N The network is functioning properly N A BOOTP request cycle is in progress N The Rack ATS failed to connect to the network N Another device is using the Rack ATS IP address A The application is functioning properly A The application has a bad checksum A The application is initializing A The application is not compatible with the AOS If P is not displayed contact APC support staff See APC Worldwide Customer Support e The field that indentifies the Rack ATS name also reports the operating status of the Rack ATS Automatic Transfer Switch Communication Established e An alarm counter displays the current alarm conditions and the status in the same line as the text Control Console i oxy 8 ep Son eb Put N am t O ar 49 O Pur lt 17 Control Console Menus How to use control console menus The menus in the control console list options by number and name To use an option type the option s number press ENTER and fo
101. time used by the Rack ATS e Through the Tools option Restart the Rack ATS Reset parameters to their default values Delete SSH host keys and SSL certificates Upload an initialization file ini file that has been downloaded from another Rack ATS The current Rack ATS then uses the values in that ini file to configure its own settings e Access and configure RADIUS information e Access system information about the Rack ATS i oxy 8 N La eb Put N am t O ar 49 O Pur lt 20 Web Interface Introduction Supported Web browsers You can use Microsoft Internet Explorer IE 5 5 and higher on Windows operating systems only Firefox version 1 x by Mozilla Corporation on all operating systems or Netscape 7 x and higher on all operating systems to access the Rack ATS through its Web interface Other commonly available browsers also may work but have not been fully tested by APC Data verification the event log and the data log require that you enable the following for your Web browser e Java e Cookies In addition the Rack ATS cannot work with a proxy server Therefore before you can use a Web browser to access the Rack ATSs Web interface you must do one of the following e Configure the Web browser to disable the use of a proxy server for the Rack ATS e Configure the proxy server so that it does not proxy the specific IP address of the Rack ATS
102. traps you must configure two trap receivers for that NMS one for each trap type Item Definition Trap Generation Enable the default or disable trap generation for this trap receiver NMS IP Host The IP address or host name of this trap receiver The default 0 0 0 0 Name leaves the trap receiver undefined SNMPv1 option Community Name The name public by default used as an identifier when SNMPv1 traps are sent to this trap receiver Authenticate When this option is enabled the default the NMS identified by the NMS Traps IP Host Name setting will receive authentication traps traps generated by invalid attempts to log on to this device To disable that ability unmark the checkbox SNMPv3 option Select the identifier of the user profile for this trap receiver To view the settings of the user profiles identified by the user names selectable here choose Network on the top menu bar and user profiles under SNMPv3 on the left navigation menu See SNMPv3 Administration gt Network gt SNMPv3 gt options for information on creating user profiles and selecting authentication and encryption methods SNMP Trap Test Administration gt Notification gt SNMP Traps gt test Last Test Result The result of the most recent SNMP trap test A successful SNMP trap test verifies only that a trap was sent it does not verify that the trap was received by the selected trap receiver A trap test succeeds if
103. ttempt is provided If a registration attempt is in progress the page will automatically refresh with the latest status reported until registration is complete or a time out occurs The status of the primary and secondary if necessary registration e mails is also displayed Device Model The model name of the monitored device Device Serial Number A unique alphanumeric device descriptor System Name The name of the monitored device such as ChemLab UPS System Location A text description describing the location of the device such as Lab A ChemLab Data Center or 3rd floor West wing Time Zone Company time zone E mail Address Company e mail address used as a login to the APC RMS Web site and used by APC RMS staff to send e mail notifications Password Password used to access the APC RMS Web site Confirm Password Reenter the password to confirm your first entry First Name The first name of the monitored device owner or the profile owner Last Name The last name of the monitored device owner or the profile owner Company A text string containing the company name Facility Address Further description of the company address such as a building number or campus name Address Line 1 Primary company street address Address Line 2 Secondary company street address such as a suite number City Municipality City or municipality in wh
104. uests network assignment from any DHCP server By default the number of retries is unlimited e If the Rack ATS receives a valid response by default it requires the APC cookie from the DHCP server in order to accept the lease and start the network services e If the Rack ATS finds a DHCP server but the request to that server fails or times out it stops requesting network settings until it is restarted To change these values click Next gt gt for the DHCP Configuration page e Require vendor specific cookie to accept DHCP Address Disable or enable the requirement that the DHCP server provide the APC cookie Maximum retries Enter the number of retries that will occur when no valid response is received or zero 0 for an unlimited number of retries 1 The default values for these three settings on the configuration pages generally do not need to be changed Vendor Class APC Client ID The MAC address of the Automatic Transfer Switch which uniquely identifies it on the local area network LAN User Class The name of the application firmware module Setting Description DHCP amp BOOTP The default setting The Automatic Transfer Switch tries to obtain its TCP IP settings from a BOOTP server first and then if it cannot discover a BOOTP server from a DHCP server If the Rack ATS obtains its TCP IP settings from either server it switches this setting to BOOTP or DHCP depending on the type of s
105. utomated reset for inactivity 12 Reset All 79 Reset Only 79 Reverse lookup 70 S SCP for high security file transfer 56 transferring firmware files 93 using to retrieve event or data log 73 Secondary NTP Server 76 Section headings user configuration file 85 Security menu Administration Security Menu 36 Severity Mapping Syslog setting 68 SMTP server selecting for e mail recipients 62 settings 61 SNMP authentication traps 63 disabling SNMPv1 52 SSH encryption algorithms 50 host keys 51 SSL cipher suites 48 configuring cipher suites 48 how to create view or remove certificates 49 Status control console main screen 17 Web interface 26 27 Synchronize with NTP Server Date amp Time 76 Syslog 67 identifying the Syslog server 67 mapping event severity to Syslog priorities 68 settings 67 test 68 System Name 76 T TCP IP configuration 41 Temperature units Fahrenheit or Celsius 79 Test DNS query 47 e mail recipient settings 62 RADIUS server path 38 Syslog 68 trap receiver 64 Time setting 76 Time Zone for synchronizing with NTP server 77 Timeout setting for RADIUS 38 To Address e mail recipients 62 A 8 z N La eb Put a 49 u O ar 49 mur lt Traps X trap receivers 63 XMODEM to transfer firmware files 94 U Up Time control console main screen 16 in Web interface 80 Update Interval Date amp Time setting 77 Update Using NTP Now Date amp Ti
106. vent log accessing 18 69 errors from overridden values during ini file transfer 90 using FTP del command 74 using FTP or SCP to retrieve 73 event txt file contents 73 importing into spreadsheet 73 F Facility Code Syslog setting 67 File transfers to upgrade firmware 91 verification 96 Firmware benefits of upgrading 91 file transfer methods automated upgrade tool 92 FTP or SCP 93 XMODEM 94 files for the Rack ATS 91 obtaining the latest version 92 verifying upgrades and updates 96 Firmware versions displayed on main screen 16 From Address SMTP setting 61 FTP server settings 55 transferring firmware files 93 using to retrieve event or data log 73 G General menu Administration tab 76 H Help in Web interface 28 Host keys adding or replacing 51 status 51 Host name of trap receivers 63 65 Identification Name Location and Contact in control console 16 Wu V O LL T D Ka 8 z N La eb Gen N a 49 O ar 49 mur x in Web interface 76 Inactivity timeout 40 ini files See User configuration files J JavaScript required to launch log in new window 69 K keywords user configuration file 85 L Last Transfer Result codes 96 Launch Log in New Window JavaScript requirement 69 Life support policy 100 Links configuration 79 Local SMTP Server defining by IP address or DNS name 61 recommended option for routing e mail 62 Local Users setting
107. vx x x Name MS3 Test Unit Date 11 14 2007 Contact Bill Cooper Time 10 16 58 Location Testing Lab User Administrator Up Time 0 Days 0 Hours 43 Minutes Stat P N A Automatic Transfer Switch Communication Established Sa sie Control Console 9 52 n nnn nnn rn nn nn nnn rrr rn nne 1 Device Manager 2 Network 3 System 4 Logout poe Main Menu lt ENTER gt Refresh lt CTRL L gt Event Log wy i oxy 8 N La eb Put N am 49 t O ar 49 O Pur lt 15 Information and status fields Main screen information fields e Two fields identify the APC operating system AOS and application APP firmware versions The application firmware name identifies the type of device that connects to the network In the preceding example the application firmware for the Rack ATS is displayed Network Management Card AOS VX X X Automatic Transfer Switch APP VX X X Three fields identify the system name contact person and location of the Rack ATS In the control console use the System menu to set these values Name MS3 Test Unit Contact Bill Cooper Location Testing Lab An Up Time field reports how long the Rack ATS has been running since it was last turned on or reset Up Time 0 Days 0 Hours 43 Minutes Two fields identify when you logged in by date and time Date 11 14 2007 Time 10 16 58 A User field identifies whether you logged in

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