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3725 IPDECT User Guide

1. Add new gt Name gt Phone call Send message Name e Select e More Edit Delete e Back Short cuts G2 Soft keys gt Left gt Name Function gt Not used Phone call Contact list Central phonebook Message inbox Send message Change profile Open a menu Call absence Value Control question Middle Right Hot keys gt 0 2 9 gt Function gt same as above Value 38 Avaya 3725 DECT Telephone User Guide 05 2010 Menu Tree Control guestion Navigation keys gt Up Function same as above Down Value Left Control guestion Right Multifunction button gt Long press Function same as above Multi press Value Control guestion Connections IS Bluetooth gt Enable Disable Headset Add new Headset 2 Mic on boom Mic on cable Hearing protection lt headset profile System gt Change system Subscribe Unsubscribe Rename system Priority In charger gt No action Switch off Redirect Sound off Avaya 3725 DECT Telephone User Guide 05 2010 39 Settings EJ Sounds amp Alerts gt Volume Ring signals Message alert Vibrator alert Key sound Locks gt Automatic key lock On Off Phone lock Auto phone lock On O
2. 28 Avaya 3725 DECT Telephone User Guide 05 2010 Descriptions Key Lock and Upper Lower Case Key This key is to lock or unlock the keypad in combination with the X Soft key Lock It is also for switching between upper lower lt case and digits Soft keys Figure 4 Soft keys Soft keys The three Soft keys are located just beneath the display and the functions of each Soft key is indicated by text in the display just above the keys In idle mode the Soft keys can be used for specific functions defined by the user of the telephone Hot keys A Hot key can be programmed to give access to frequently used functions such as dialling a specific telephone number a short cut on the menu or sending an SMS Any key 0 2 9 can be set to a Hot Key A long press on any of these digits in stand by mode are by default a short cut to the Call contact list Multifunction Button The button is placed on the top side of the cordless telephone This button can be used as a short cut to functions long or double press modes It is by default not used but can be defined by the user of the telephone Volume Button The two buttons placed on the upper left side of the cordless telephone are used for increasing decreasing the earpiece headset and the loudspeaker volume Avaya 3725 DECT Telephone User Guide 05 2010 29 Sound off button The button is placed on the left side of the cordless telephone nex
3. 53 Volc Mail en 2 4 OH diarias lk Ou 53 Receive a Voice Mail 53 Check the Voice Mail inbox 53 One Key Voice Mail Access 53 Men Operati s o sao da as a e A a ew a a 54 GONTECIONS e e ncn aitaa a e e a EA a a 54 Bluetoothi ssc ariana sma RR RE RR A Be 54 ao AA IN O 54 SINN iria 55 Charger cortar Sa eH EN Oe ON SOS ERG CdS wD OR 56 ANS o eea ci ee Se we Se Ew eek Se ee Gb OR A we SR AOE Se 57 CALSE coxis SEMA EK HOKE Oe RED DES a 57 Missed CWS io i aed he a hee ee ws Sa NN 58 Call MMO 6 65 a PO OH RS SERS CHEE We A HB 59 Call Services ce 2 6 cee SA aE RH Re Owe OK A EK KS 59 CS daa a BD a AA ee AA 61 Define SOU RSS 26k bs Raw AAA 61 Define Hot KoyS lt a A Le OR RA AA A a 61 Define Navigation Key 220k be ea ee ee ew ee ee 62 Define Multi function Button o 62 NETAS sa AE A AA AAA 62 Add favouriteS oo como wo Woo enrio ora a we ee 63 Delete favourites Li 63 gt ecer Bi ne mn ana EA 63 MORENA OO ee ek aa Tia Bln Rb Ia HI Si a Med Pa 63 Write New Messages aa 65 Unsent Messages ee et 65 Sent Messages a ai A 65 POWs sacadas de o e eae E ds oe e a ee a ee Sed do 67 Avaya 3725 DECT Telephone User Guide 05 2010 5 Contents Contaets acosada RHEE ka asah beban ea e Call Contact s rau
4. 4 56 Chemical resistance 4 16 iba A aman oe ace Geter a 21 Company phonebook 68 Conference Call 2 004 50 Connections menu tree 2 2 ee 39 Contacts 282 08 isk ale ye ee Ce ed 68 Avaya 3725 DECT Telephone User Guide menu tree an 35 D Dispose of old equipment o a 11 Divert Calls o 59 DE a tn de had ng 50 E Earpiece coa e TA an RE UE 21 F Favourites xf as BRA PRA ARI kod 62 menu tree o 38 Frequency range ee 13 H Handsfree key 2 2 2 20 Headset connector o o 20 HotkeyS ist e ele ana a ae EA 29 CONS a a ie STE de 25 Idle mode dale saara arasa n ee ha tA th en eel Aek 24 TIME dere at oh ta ick Pee it el ce eee 24 user identity 00 24 In Call menu tree ee 41 K Key sound 2 0 000 ee ee eee 71 Keypad lock key 0 0 29 L Language 2 4 24 4 232 naa da a 75 Wanyard s a ndek Ws be Blac ge bud ah mean A 31 Lock unlock Keypad s 2 2 4 s wav ace Se dee ye ae 43 telephone 2 2 a 44 Loudspeaker 000 21 Loudspeaking 2 25 45 A Salk dar A et OR at KA nota Ui 25 05 2010 103 M Menu ICONS 26 Message new message LL 25 52 Old message icon 25 receive o ooo a 52 Senda a aai ks Beta AN dt
5. F 10 45 q AAA 1 6 2s 2 ij 7 3 3 Select Figure notes 1 Connections 5 Short cuts 2 My favourites 6 Messaging 3 Profiles 7 Settings 4 Calls 8 Contacts Connections 1 Enter the menu by pressing the Menu Soft key or the confirmation button on the Navigation key 2 Select Connections icon Press the confirmation button or the Soft key Select Bluetooth In the Bluetooth menu you can connect a Bluetooth headset and enable the Bluetooth function For all information on Bluetooth see Bluetooth Headset on page 85 Headset 1 Select Headset 54 Avaya 3725 DECT Telephone User Guide 05 2010 Menu Operation 2 Select headset Choose between Mic on boom Mic on cable Hearing protection or Customized headset profile Note Customized headset profile is only visible if the headset profile has been configured in the PDM or AIWS 3 Press Select System 1 Select System Change System 1 Select Change system 2 Select Automatic or a specific system If the telephone is set to Automatic it selects a system according to the priority list see Priority on page 56 Note Automatic doesn t work if your system list comprises IP DECT and Integral DECT systems Subscribe System The cordless telephone can subscribe up to eight different systems To subscribe a new system the Park Portable Access Right Key and Ac Authentication code related to the system you
6. Press Soft key Yes to confirm Edit Profile OF ab KA 3 Select profile from list Press Soft key More Select Edit from menu Select what to edit and press Soft key Edit Make changes and press Soft key Save to confirm Avaya 3725 DECT Telephone User Guide 05 2010 67 Contacts The telephone has a personal phonebook with 250 entries where names and numbers freely can be added deleted and edited by the user The phonebook lists all names in alphabetical order where three numbers can be added for each contact work number mobile number and other number It is also possible to access a central phonebook The user then sends a request to a messaging server with the first characters entered and the messaging server will return a list of names and numbers that matches the search A company phonebook can be downloaded via the PDM Contacts from the Company phonebook appears in the contacts list menu with a lock symbol next to the name number which means that it is not editable The contact will only include work number 1 Enter the menu by pressing the Menu Soft key or the confirmation button on the Navigation key 2 Select Contacts icon 3 Press the confirmation button or the Soft key Select Call Contact 1 Select Call contact 2 Select contact from the list or enter name in the search field 3 Press Soft key Call Itis also possible to edit the contact and to send a message by selecting View gt Mor
7. 2 Select Date format press Select Selectable date format e DD MM YYYY e g 17 09 2008 also called Europe e MM DD YYYY e g 9 17 2008 also called US e YYYY MM DD e g 2008 09 17 ISO 8601 e MMM DD YYYY e g Sept 17 2008 e DD MMM YY e g 17 Sept 08 Avaya 3725 DECT Telephone User Guide 05 2010 73 e DD MM YYYY e g 17 09 2008 e DD MM YYYY e g 17 09 2008 3 Press Select to save the setting Answering The default setting for the telephone is to use the Off hook key when answering a call The answering behaviour can be configured to answer the call automatically e without pressing a key or and in loudspeaking mode It is also possible to set the answering behaviour to any key or hook off Note The automatically answer mode is only relevant when a headset is connected 1 Select Answering Answering Key The answering key is by default set to Hook off It can also be set to Any key 1 Select Answering key 2 Mark Any key or Hook off 3 Press Soft key Back to save the setting Answering Behaviour 1 Select Answering behavior 2 Select Automatically Loudspeaking Press Soft key Change to change the setting The check box will be marked To remove the setting press Soft key Change again 4 Press Soft key Back to save the setting Change Text size for Messages 1 Select Messages 2 Select Text size Normal The default text size is Normal 3 Select Normal or Large 74 Avaya 3725 DECT Tele
8. 3 4 Select favourite you want or delete Select More Select Delete Select Yes to delete the favourite Messaging 1 Inbox 2 Enter the menu by pressing the Menu Soft key or the confirmation button on the Navigation key Select Messaging icon Press the confirmation button or the Soft key Select Select Inbox to view the message list Select a message by using the a and v on the navigation key Read a Stored Message 1 Press Soft key View to read the message Reply to Sender 1 2 Select View Select Reply Avaya 3725 DECT Telephone User Guide 05 2010 63 3 4 Enter text Select Send Delete Message 1 2 3 Select More Select Delete Select Yes to delete the message Forward Message PNO COW an O NS Select View Select More Select Forward Enter additional text if needed Select Send Enter number Select Send to forward the message Call Sender 1 2 3 Select View Select More Select Call Sender Call number in text If the sender has written a telephone number in the message it is possible to call the number without dialling it 1 E E TEMES Select View Select More Select Call No in text Select number from the list Select Call Save Number 1 2 3 Select View Select More Select Save number 64 Avaya 3725 DECT Telephone User Guide 05 2010 Menu Operation Select Work Number Mobile numbe
9. DECT HS ADV CHARGER KIT EU No 700466287 DECT HS ADV CHARGER KIT UK No 700466295 DECT HS ADV CHARGER KIT NAR No 700466303 DECT HS ADV CHARGER KIT AU Sensitive Electronic Environment EU EFTA only Only use this product in countries where the appropriate authorities have given their authorisation The CE symbol on the product certifies its conformity with the technical guidelines concerning user safety and electro magnetic compatibility valid at the time of approval in accordance with European directive No 1999 05 EC CE The product Avaya 3720 DECT Telephone complies with IP44 the product Avaya 3720 DECT Telephone complies with IP42 both according to IEC 529 EN 60 529 Avaya 3720 3725 DECT Telephone User Guide 05 2010 9 Any radio based eguipment can potentially cause interference with other eguipment and can be interfered from other eguipment This also applies for DECT eguipment However due to the very low transmission power level the changes for interference are very small Research proves that operational DECT phones normally don t influence electronic eguipment however some precautions must be taken into account for sensitive electronic eguipment e g sensitive laboratory eguipment When DECT phones operate in straight nearness of sensitive electronic eguipment incidental influence can appear You are advised not to place the DECT phone on or close less then 10 cm to this kind of eguipment even in standby mod
10. Leather TING ono 46S 6s 6 SHS ESS wk OSD A 31 PVRS E e an es do yes Kerah Near We eal de ie S Bahn wy Un BRI AA 32 Avaya 3725 DECT Telephone User Guide 05 2010 3 Contents Menu Tree cc h ac ed cS wkwk DHE SER Oe kh babi bkk SS EES HG GAS y ike ee sae ea a IR AR Rok ie RO BK aol ge ete dee ee CONICS 6 6545 ENE S OOS ee OG RSS amp SEG eee ow Cow HS Frons 145 6640 088 Su dR we ESE Se OOS Se Od EH Oe CSA e ee de da a ie an RA Sa ee i My favourites KM GE ER MR EE Die BATA Di UU ORO EU EM Shor CUS see Sow Sek i ee he Oe a a Ow Bw ka bo CONMNECHONS ac adhd e ir tne abe a a ae we AR A o lan ia SOUS 662468 60446 SOSH CHESS SAS SOAKED Re Ob Ti Bx Meall oa tee oan rr AA A A Customizing the Menu Tree Basic Operation ee Switch the Telephone On Off o eee ee Turn the Audible Signal On Off lt lt Lock Unlock the Keypad 2 momo Lock Unlock the Telephone 2 2 4 OMA sa d AA AAA AAA AA ci de A incoming LAW iii a A RA RR RA ANSWera Ball io is A a a wa a ih Ta Aa Decne a Call ocociaccesianaia rior AAA epnd atal cece Rd bee BH RHR cra A a Outgomg Call rra EE OCR A KEK Ii Ai ew AOE DA Dial a Number Pre Dial ee o Dial a Number directly Post Dial lt lt Dial Using a Pre programmed Hot key Soft key or Multifunction butt
11. and Avaya does not necessarily endorse the products services or information described or offered within them We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages Warranty Avaya Inc provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available through the following Web site http www avaya com support Copyright Except where expressly stated otherwise the Product is protected by copyright and other laws respecting proprietary rights Unauthorized reproduction transfer and or use can be a criminal as well as a civil offense under the applicable law Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Software License USE OR INSTALLATION OF THE PRODUCT INDICATES THE END USER S ACCEPTANCE OF THE TERMS SET FORTH HEREIN AND THE GENERAL LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE AT http support avaya com Licenselnfo GENERAL LICENSE TERMS IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS YOU MUST RETURN THE
12. Avaya 3725 DECT Telephone are available Leather casing incl belt clip Belt clip swivel type Desktop chargers Also available Telephone lanyard Rackmount Charger e Multiple Battery Charger Avaya 3725 DECT Telephone Quick Reference Guide Index A Accessories a 18 31 Admin Menu 76 Alphanumeric keys 2 0 2 0 ee 30 Antenna ah 21 B Battery 4 oss oi sin eo ie ai 21 81 Charge iets us 2 nt ate oP le ae as 81 full battery icon o 25 low battery o ee 81 low battery icon o o 25 Belt Clips a a 31 Bluetooth headset 54 85 caldo Tega Rem en Pe ANA a 88 pnan ai a e hk ee AS SEA aa Bo 86 painga a Ara Bata ere AS ao EN Ea 87 verified types 86 Cc Call answering o oo oo 45 Gall back Hem naa EA in I en 50 Call declining 0 45 Call diversion o 59 Ga into das ee a he Ae ba 33 A de ao bo bs koe dye ni TA dn Kanya dada bho 57 Call Services o 59 Gall Waiting ee Ten BO He oP Ale te a 50 Calling call a number from the call list 45 dialanumber 45 quick call by a name in the phonebook 47 Calls menu tree 2 2 ee ee 33 CASO ei coh mek a tas db da 21 Centralphonebook 0 68 AE ene he can Sees dure gt Ba Sand ope balikan da e 22 disconnet telephone aa 23 telephone behaviour
13. Call time Outgoing Call Dial a Number Pre Dial 1 Enter the number Avaya 3725 DECT Telephone User Guide 05 2010 45 2 If needed you can press the Soft key Clear to erase the last entered digit By using the navigation key it is possible to step and add delete a digit in the middle of a number 3 Press Off hook key to get the line The number is shown on the display while dialling Note It is possible to turn on off the tone sender in a post dialled number by making a long press on the key Dial a Number directly Post Dial 1 Press Off hook key to get the line 2 Enter the number Each entered digit is dialled immediately However in this case you will not be able to correct an input error Note The number will not be added to the call list when pre dial is used Dial Using a Pre programmed Hot key Soft key or Multifunction button A Hot key Soft key or Multifunction button can be programmed with a telephone number Press the pre programmed Hot key Soft key or multifunction button to dial the number The call will automatically be connected Dial a Number from the Call list Open the menu by pressing the confirmation button or the Soft key Menu Select Calls Select Call list Step with the a and v to scroll in the list Select number to call Press Soft key Call to dial OT PG NS Dial the sender of a Message You can call the sender of a message stored in the message list from the
14. Messaging menu 1 Open the menu by pressing the confirmation button or the Soft key Menu 2 Select Messaging 3 Select Inbox 4 Select number from the list 5 Select View 6 Select More 46 Avaya 3725 DECT Telephone User Guide 05 2010 7 Calling Select Call sender Dial a Number from the Local Phonebook 1 2 3 4 Open the menu by pressing the confirmation button or the Soft key Menu Select Contacts Select Call contact Select contact from list or search name by entering characters The best matching entry will be automatically selected Press Soft key Call or the Off hook key to make the call Dial a Name from the Central Phonebook 1 Open the menu by pressing the confirmation button or the Soft key Menu 2 Select Contacts 3 Select Central phonebook 4 Select Search by name 5 Enter the first name and or last name the whole name does not have to be entered 6 Press Search 7 Press Soft key Call or Off hook key to make the call During a Call Note Some of these functions are system dependent and are not shown in the menu They are set up by your system administrator in the PDM or AIWS see Installation and Administration Manual DECT R4 If applicable additional functions could be programmed by your system administrator Adjust the Volume during a Call 1 Press the Volume up button to increase the volume and the Volume down button to decrease the volume The telephone wil
15. User Manual Cordless Telephone 3725 F 10 45 0 a E q BOG 5 a Navigate the menu Use the Navigation key to move around in the menu structure The menus are Connections Calls Short cuts My favourites Messaging Settings Profiles and Contacts The three Soft keys below the display are used for choices in the menu The function of each Soft key is explained by text in the soft key field in the display Use the local phonebook To find and call a name Enter Contacts 23 step to Call contact and press Select Enter the first letter in the name or the whole name will be displayed in Search field while entering text or step in the contact list Select the name and press Call To edit the contact Select Edit contact select the name and press Edit Make your changes press OK and then press Save Avaya 3725 DECT Telephone Quick Reference Guide To add a contact select Add contact select New or From call list Press Add enter the name and press OK Select Number enter the number press OK and press Save To delete a contact select Delete contact select the name press Delete and then press Yes Use the central phonebook Enter Contacts 3 and select Central phonebook Select Search by name Search by number or Last result Enter the first letter s in the first name and or the first letter s in the family name Press Search The Central phonebook will be searched and a list of matching names
16. are going to log on to are needed Contact your system administrator for more information The IPEI code is a unique code which has been assigned to the cordless telephone see also Admin Menu on page 76 1 Select Subscribe The IPEI of your telephone is displayed Press Soft key Next Enter System name Press Soft key Next Select your system Press Soft key Next Enter PARK code NGO a 8 2 DN Note Do not enter a key at the end of the code 8 Enter AC code Press Soft key Next An information text Protection on is displayed Avaya 3725 DECT Telephone User Guide 05 2010 55 Note The AC code s length must be between 4 to 8 digits 9 Select Yes No if the new system is to be protected It is not possible to delete a protected subscription 10 Press Soft key OK A searching mode starts Unsubscribe System 1 Select Unsubscribe to delete a System subscription 2 Select Delete Note It is not possible to delete a protected subscription Rename System It is possible to change the name of the system in the telephone 1 Select Rename System 2 Select system to rename 3 Enter new name 4 Select Save Priority The default order of priority is the order of entered subscriptions This means that the first subscribed system has the highest priority This list can be edited by the user It is possible to set the systems in priority by moving them up or down in the list Note This is used in combin
17. be a system error Operational Problems Fault Probable cause Action or comment No display The battery level is low or the Charge the battery or contact telephone is defective system administrator No ringing The sound off icon is on or ringer Long press the Sound off key volume set to silent or the telephone is defective or increase volume or contact system administrator No change in time amp date setting PBX dependent Changes in the telephone appear after a maximum of 24 hours after a change in the system or by tuning the telephone off and on again Error or Warning Messages Display shows Probable cause Action or comment No access The network is in range but no access rights Switch telephone off and then switch it on again or contact system administrator No System The telephone beeps once a minute during max 30 minutes with a low tone followed by a high tone if enabled the vibrator also follows the beeps The telephone is out of coverage or telephone is defective Stop the beep with the Sound off key and go into range Note When re entering the coverage area it can take a couple of minutes before the telephone automatically has registered into the system or contact system administrator 78 Avaya 3725 DECT Telephone User Guide 05 2010 Troubleshooting Display shows Probable cause Action or comment
18. not in pairing mode Turn headset into pairing mode see headset manual for details Pairing fails Headset is not in pairing mode Turn headset into pairing discoverable mode see headset manual for details Incorrect PIN entered Try again and enter correct PIN see headset manual for details Connecting fails Failed to connect headset Headset is not turned on Turn on headset Headset is out of range Move headset closer to telephone Link key in headset has been deleted Repeat pairing procedure Headset is already connected to another telephone Disconnect headset from the other telephone Too close to disturbing devices Disturbing devices can be WLAN eguipment microwave etc Headset can not connect to telephone see headset manual for details on how to connect Telephone is not turned on Turn on telephone Avaya 3725 DECT Telephone User Guide 05 2010 91 Problem Reason Solution Telephone is out of range Move telephone closer to headset Bluetooth module is disabled Enable Bluetooth in Bluetooth menu Another headset is already connected to the telephone Disconnect the connected headset Link key is missing in either headset or telephone Repeat pairing procedure Too close to disturbing devices Disturbing devices can be WLAN eguipment microwave etc 92 Avaya 3725 DECT Te
19. will be displayed You can step to the next entry in alphabetic order by pressing the Navigation key Press More to add contact or press Call or the Call key y ti make the call O Use the company phonebook The company phonebook has to be imported via the PDM before it will be visable in the handset See User Manual Cordless Telephone 3725 Enter Call list A contact from the company phonebook is marked with the l symbol Select name number and press Call only work number is available for the contact and it is not editable Soft keys Hot keys and Multifunction button The three Soft keys below the display can be defined for specific functions such as dialling a specific number A long press on a Hot key can have the same function as a Soft key and any key 0 2 9 can be programmed as a Hot key The Multifunction button can also be programmed for different functions with the use of long press and double press For more information about Soft keys Hot keys and Multifunction button see User Guide Avaya 3725 DECT Telephone Avaya 3725 DECT Telephone Quick Reference Guide Turn the automatic keypad lock on off Enter Settings ES and step to Locks Select Automatic key lock Off On select On Off and press Back A locked keypad is indicated by the Key lock icon E To unlock press the key ES and then the Soft key Yes Avaya 3725 DECT Telephone Quick Reference Guide Accessories The following accessories for the
20. your telephone as a quick reference Avaya 3725 DECT Telephone User Guide 05 2010 17 Functions and Accessories Functions e Local phonebook 250 contacts e Central phonebook e Company phonebook e Vibrator e Headset connector e Microphone on off during call e Loudspeaking function e SMS Short message service e Voice mail access e Centralized Management e Easy replaceable battery e Bluetooth Note Use of the functions Central phonebook SMS Short message service Voice mail access and Centralized Management are system depending Accessories e Basic Charger e Advanced Charger e Rackmount Charger e Multiple Battery Charger e Battery Pack e Leather case e Belt Clip e hinge type e swivel type e Telephone lanyard e Headset with microphone on boom 18 Avaya 3725 DECT Telephone User Guide 05 2010 Introduction e Headset with microphone on cable e Bluetooth headset Avaya 3725 DECT Telephone User Guide 05 2010 19 Descriptions Figure 1 Description of the cordless telephone 1 17 1 Top Multifunction button This button can be used as a short cut to functions long or double press modes 2 Earpiece speaker 3 Volume up To increase the speaker volume 4 Volume down To decrease the speaker volume 5 Sound off button To turn on off audible signals in idle mode silencing the ring signal at incoming call and to mute in call 6 Soft keys The 3 Soft keys can be pre pr
21. A 90 Opera OM NGC aci a a ra e A AA A A 90 Accessibility and Voice quality 90 Operation Area o eiaa ee we A A ww a 90 Out Of Rango och oe aes ey VOW A Aa DR ee 90 Environmental Requirements eee eee 91 Bluetooth Headset Battery lt lt ee ee es 91 Troubleshooting s gt 00 AR A AA A A AAA 91 Quick Reference Guide ia 93 o ara Mann A ANA 103 Avaya 3725 DECT Telephone User Guide 05 2010 7 Contents 8 Avaya 3725 DECT Telephone User Guide 05 2010 Important Safety Information Important Safety Information Read this chapter before using the Avaya 3720 DECT Telephone or Avaya 3720 DECT Telephone For safe and efficient operation of the telephone observe the guidelines given in this manual and all necessary safety precautions when using the telephone Follow the operating instructions and adhere to all warnings and safety precautions located on the product the Guick Reference Guide and this User Manual This product shall only be used with the following batteries Avaya 3720 DECT Telephone No 700466691 DECT 3725 HANDS BATTERY PACK Avaya 3720 DECT Telephone No 700466683 DECT 3720 HANDS BATTERY PACK Chargers shall only be connected with power adapters included in the following charger kits Basic Charger No 700466253 DECT HS BASIC CHARGER KIT EU No 700466261 DECT HANDSET BASIC CHARGER KIT UK NAR AU Advanced Charger No 700466279
22. A pop up New message s 1 View now is displayed and the Soft keys Yes No to read Avaya 3725 DECT Telephone Quick Reference Guide the message now or later The message is then stored in the message list The New message icon E is shown in the display If the message is received during a call the user is notified by a beep Read a stored message Open the Message list either from the messaging menu or by pressing the Navigation key A in Idle screen Use the Navigation key to navigate in the Message list Select message and press the soft key View to read the message Send message Vv Open the Messaging menu and select Write new message Enter text press the soft key Send and then enter a number or press the midle soft key for phonebook look up Press Send Delete a stored message To delete a message select message and press the soft key More select Delete and press the soft key Yes Check voice mail A new voice mail is indicated by a pop up and the GJ icon Only one voice mail at the time will be displayed in the message list Open the Messaging menu select Inbox select IBI press the soft key View and press Call or A long press on digit key 1 will call your voice mail If the extension number is not available a pop up Voice mail number not defined is displayed See User Guide Avaya 3725 DECT Telephone Avaya 3725 DECT Telephone Quick Reference Guide Menu For descriptions of all functions see
23. AVAYA Avaya 3725 DECT Telephone connected to Avaya Aura Communication Manager and IP Office User Guide 21 603358 05 2010 Issue 2 0 2009 Avaya Inc All Rights Reserved Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing Avaya Inc can assume no liability for any errors Changes and corrections to the information in this document may be incorporated in future releases For full legal page information please see the complete document Avaya Legal Page for Hardware Documentation Document number 03 600759 To locate this document on our Web site simply go to http www avaya com support and search for the document number in the search box Documentation disclaimer Avaya Inc is not responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya Customer and or End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subseguent modifications additions or deletions to this documentation to the extent made by the Customer or End User Link disclaimer Avaya Inc is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this documentation
24. PRODUCT S TO THE POINT OF PURCHASE WITHIN TEN 10 DAYS OF DELIVERY FOR A REFUND OR CREDIT Avaya grants End User a license within the scope of the license types described below The applicable number of licenses and units of capacity for which the license is granted will be one 1 unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User Designated Processor means a single stand alone computing device Server means a Designated Processor that hosts a software application to be accessed by multiple users Software means the computer programs in object code originally licensed by Avaya and ultimately utilized by End User whether as stand alone Products or pre installed on Hardware Hardware means the standard hardware Products originally sold by Avaya and ultimately utilized by End User License Type s Designated System s License DS End User may install and use each copy of the Software on only one Designated Processor unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User Avaya may require the Designated Processor s to be identified by type serial number feature key location or other specific designation or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose Third party Components Certain softwa
25. SERVICE NEEDED Parameters corrupt The telephone is defective Select the reset option on the middle Soft key if available Upgrade the telephone s software to version 3 0 0 or greater If the problem persists the telephone needs repair Note Display message only shown in English Enter PIN code The telephone s lock is activated Enter the required PIN code If PIN code lost enter new via PDM or do a factory reset via PDM Battery low charge now The battery level is low Charge or replace the battery Phonebook is not available at the moment The phonebook does not respond not available at the moment Try again later or if fault persists do a factory reset via admin menu or PDM Voice mail number not There is no Voice mail number Define a Voice mail number via defined PDM defined in the telephone Avaya 3725 DECT Telephone User Guide 05 2010 79 Operation Notice Accessibility and Voice Quality The base network is not always available If you do not get in contact with your system contact your system administrator For best voice quality avoid positioning near computer radio or similar equipment Operating Area You can only use your cordless telephone in the area that is covered by your system Outside this area you will loose contact with the system The signal strength icon will be low and Searching will be displayed Out of Range When you lea
26. able A Bluetooth connection icon ox will be displayed in the header bar 86 Avaya 3725 DECT Telephone User Guide 05 2010 Bluetooth Headset Note To disable Bluetooth again select Disable Pair and Connect a Bluetooth Headset Before a headset can be used a connection pairing between the headset and the telephone must be established 1 2 3 4 7 Place the Bluetooth headset and the telephone next to each other Select Connections icon in the telephone menu Select Bluetooth Headset Add new Put the headset in pairing mode and press the Soft key OK The telephone starts to search for the headset Note For instruction see headset manual The headset is displayed in the telephone menu Headset found Press the Soft key Select on the telephone to select the headset The pairing starts A PIN code is requested for the Bluetooth headset Enter the PIN code and press Select on the telephone Pairing successful is displayed Note For instruction see headset manual The paired headset is displayed in the telephone menu Headset When pairing a new headset it is automatically connected and will be used for calls Add another Bluetooth Headset Up to four headsets can be paired to the telephone but only one at a time can be selected To pair another headset repeat section Pair and Connect a headset steps 1 6 The paired headsets are displayed by a default name in the telephone menu Headset See 6 Co
27. ase station listing For activating the admin menu see Installation and Administration Manual DECT R4 For guick access to device information short codes are available in the idle menu Information Code Software version 34 Hardware version 34 IPEI HOGH IPDI O6 Clear Lists in Charger Via PDM or AIWS it is possible to set a parameter that will clear messaging lists and call lists that has been stored in the cordless telephone When the parameter is activated and the function has been downloaded to the cordless telephone the lists will be deleted when placed in a charger This can be useful during administration of cordless telephones for new users See also Installation and Administration Manual DECT R4 76 Avaya 3725 DECT Telephone User Guide 05 2010 System Handling System Handling Software Upgrade Software and parameters in the Avaya 3725 DECT Telephone can be upgraded by using the PDM or the AIWS See Installation and Administration Manual DECT R4 To view the telephone s software version enter 34 in idle mode Avaya 3725 DECT Telephone User Guide 05 2010 77 Troubleshooting This section contains information on how to solve common operational problems and warnings you may receive Go through the following lists if you encounter any problems If this checklist does not solve the problem contact your system administrator If others have similar problems there may
28. ation with system set to be Automatic see Change System on page 55 1 Select Priority 2 Change the priority if needed by selecting Up or Down The priority will be saved when Back is selected In Charger Redirect Calls and Messages when Placed in Charger Calls can be redirected to another extension when the cordless telephone is placed in a charger Then it will not ring when receiving a call The function is automatically cancelled when the telephone is removed from the charger 1 Select In charger 56 Avaya 3725 DECT Telephone User Guide 05 2010 Menu Operation 2 Select Redirect Note The function and the extension must be programmed in the PBX to be able to redirect calls Switch off While Charging When the cordless telephone is placed in the charger it can be switched off while it is charging When it is removed from the charger it will switch on again 1 Select In charger 2 Select Switch off Sound off While Charging When the cordless telephone is placed in the charger the tones can be switched off while it is charging When it is removed from the charger the tones will be switched on again 1 Select In charger 2 Select Sound off Deactivate the Charging Mode 1 Select In charger 2 Select Only charging 3 Press Select to save the setting 1 Enter the menu by pressing the Menu Soft key or the confirmation button on the Navigation key 2 Select Calls icon Press the confi
29. attery lid and is connected to the cordless telephone in such a way that no miss contact is possible Avaya 3725 DECT Telephone User Guide 05 2010 81 Figure 6 Easy replaceable battery unlock the lid and remove the battery Attach the Hinge type Clip Attach the hinge type belt clip as described in the illustration below Figure 7 Screw the hinge type clip into position 82 Avaya 3725 DECT Telephone User Guide 05 2010 Maintenance Attach the Swivel type Clip Attach the swivel type belt clip as described in the illustration below Figure 8 Screw the swivel type clip into position Attach Cover for No Clip Attach the enclosed cover as described in the illustration below when no clip is to be used Figure 9 Screw the cover into position P Avaya 3725 DECT Telephone User Guide 05 2010 83 84 Avaya 3725 DECT Telephone User Guide 05 2010 Bluetooth Headset Bluetooth Headset Introduction Bluetooth technology replaces the cord between the cordless telephone and the headset This allows the user to move more freely and eliminates the risk of a headset cord getting stuck The Bluetooth is factory mounted on the cordless telephone s circuit board Bluetooth supported functions Answer and connect sound to the Bluetooth Headset when answering with the headset s Transfer audio to from Bluetooth headset during call using the menu in the cordless Increase decrease the volume in the Blu
30. ce and 2 this device must accept any interference received including interference that may cause undesired operation Modifications Changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment IC Requirements for Canada This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la Classe B conforme la norme NMB 003 du Canada 12 Avaya 3720 3725 DECT Telephone User Guide 05 2010 Important Safety Information Freguency Range The telephone is a radio transmitter and receiver When it is on it receives and sends out radio freguency RF energy The telephone operates on different freguency ranges depending on market and employs commonly used modulation technigues EU 1880 1900 MHz USA 1920 1930 MHz LA 1910 1930 MHz BR 1910 1920 MHz Power Supply The mains voltage of the adapter should match the local mains voltage this can be 110 V or 230 V Check if both voltages do match before installing the charger and adapter Safety Precautions Do not open the cordless telephone or charger this could expose you to high voltages Have all repairs carried out by authorized service personnel Do not allow the charger and the battery contacts to come into contact with conductive objects such as keys paper clips rings or bracelets Do not allow the cordless teleph
31. ch Cover Tor Ne Clip lt lt lt ewe nw es Bluetooth Headset cro Wo eke ee ee we a NA EA ois ee oe we he Ss ws a ae AE Wea nesa HA wea we Oe Ge a hk Ge he ER rk we we Ee Pai POTASA 7 0 ek UR ee Be ae RR BR A a eR a a Meta Oa o bok ad hae ee a eas as de lh EA dd PW a a a ae di pi Enable Bluetooth 658668 6 ces eee eee ee 24 Pair and Connect a Bluetooth Headset Add another Bluetooth Headset Select a Bluetooth Headset LL 6 Avaya 3725 DECT Telephone User Guide 68 68 68 69 69 69 70 70 71 73 73 74 74 75 75 75 76 76 76 77 77 78 80 80 81 81 81 81 82 83 83 85 85 85 86 86 86 87 87 87 05 2010 Contents Remove a Headset ee eee 88 Change the name of Bluetooth headset 88 CAME Gad bee Ear POPS POSES EA AA CD HE 88 Makea Gall sa Orit a A AAA 88 ANSWEraA Gall sa che a o a A Sas a BR be Se a PR At 88 En AN gs soi ia ARA Pa Tr Be doe eee Ge BS 89 Volume Mute Control a 89 Adjust the Volume During a Call 89 Turn the Microphone On Off During a Call 89 MOSSABING rca BKK Ce BK RU A AAA 89 Transtera ca ui ice 89 Transfer a Call to the Telephone lt lt 89 Transfer a Call to the Bluetooth Headset 89 Switch to a Headset with Cord 90 Menu TIOS csi AAA AAA AAA
32. ct Locks Select Phone lock Select Auto phone lock Select On or On in charger Enter PIN code Press Soft key OK Sl a ee Deactivate the Phone Lock 1 Select Locks Select Phone lock Select Auto phone lock Select Off Enter PIN code Press Soft key OK E eS Change PIN Code Select Locks Select Phone lock Select Change PIN code Enter the old PIN code Press Soft key OK Enter the new PIN code Scroll down with w to Confirm PIN code Enter the new PIN code again OA Oa 8 Oo N Press Soft key Save 72 Avaya 3725 DECT Telephone User Guide 05 2010 Menu Operation Display Settings Brightness 1 Select Display 2 Select Brightness 3 Select Normal or Power save 4 Press Soft key Back Screen Saver Time and status information will be displayed when Information is selected and the display will turn off when the telephone is not used 1 Select Display 2 Select Screen saver 3 Select Information or Black 4 Press Soft key Back Time amp Date Settings Time and date is set in your PBX Changes appear in the telephone after a maximum of 24 hours after the change or by turning the telephone off and on again Set Time Format 1 Select Time amp Date and press Select 2 Select Time format The actual time format will be displayed Selectable time format e 11 00pm e 23 00 3 Press Select to save the setting Set Date Format 1 Select Time amp Date and press Select
33. cted into an ordinary wall socket The Advanced Charger is delivered with a power supply adapter The adapter is connected with a power cord to the wall socket and the Charger itself is supplied from the adapter For more information see Installation and Administration Manual DECT R4 Note Only use the charger within the temperature range of 5 C 40 C A Important Only use the provided power supply see Installation and Administration Manual DECT R4 Charging the telephone in Desktop charger When the charger is connected to external power supply normal operation is done as follows 22 Avaya 3725 DECT Telephone User Guide 05 2010 Descriptions Telephone charging 1 Place a cordless telephone in the charging slot to start charging Telephone disconnection 1 First tilt the telephone forwards 2 Then lift the telephone upwards Note Do not try to lift the telephone upwards before tilting it forwards Rackmount Charger The Rackmount Charger is used for charging several telephones to synchronize parameters and for software download The built in power supply can charge up to six cordless telephones See Installation and Administration Manual DECT R4 Multiple Battery Charger The Multiple Battery Charger is used for charging up to six spare batteries Icons and Text in the Display All functions and settings available to the user are shown as icons and text in the display The icons and te
34. dialling it 1 2 3 4 5 Select View Select More Select Call No in text Select number from the list Select Call Save Number 1 OA O A N Select View Select More Select Save number Select Work Number Mobile number Other number Press Soft key Add Enter name for the contact Press Soft key OK Press Soft key Save The number will be saved in the contact list 66 Avaya 3725 DECT Telephone User Guide 05 2010 Menu Operation Profiles It is possible to set up an own profile for incoming calls message alerts vibrating alerts key sound etc This can be useful when there are many users on the same telephone and they want different sound profiles It can also be used for temporarily settings for example while in a meeting incoming calls should be silent It is easy to switch between the different profiles Note Changing settings is not possible on a telephone which is set to a profile You have to leave the profile before Enter the menu by pressing the Menu Soft key or the confirmation button on the Navigation key Select Profiles icon Press the confirmation button or the Soft key Select Add new Profile e 2 3 Press Soft key Add new Enter name of the profile and select Save Select profile from list and change profile as wanted Delete Profile 13 SA ape Sea 3 Select profile from list Press Soft key More Select Delete from menu Press Soft key Delete
35. e Regulatory Compliance Statements EU EFTA only Permission and Conformity We Avaya GmbH amp Co KG declare that the product line DECT R4 concurs with the basic requirements and other relevant provisions of EU Directive 1999 5 EU concerning radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity Intended use This equipment is intended for connection to radio interfaces DECT of Avaya PABX systems It is compliant with the essential requirements of the EU Directive 1999 5 EU Radio and Telecommunication Terminal Equipment R amp TTE Due to the differences of the individual public networks and network operators this compliance does not by itself give an unconditional assurance of successful operation at every network termination point For the time being we are not aware of any network on which the equipment will not work due to its design In the event of problems you should contact your equipment supplier or your Avaya service The conformity declaration can be accessed at the following Internet address www avaya de gcm emea de includedcontent conformity htm or search the index using the key term Conformity 10 Avaya 3720 3725 DECT Telephone User Guide 05 2010 Important Safety Information Always dispose of old eguipment correctly keep our environment tidy EU EFTA only x Old electrical and electronic equipment marked with this symbol can contain s
36. e Add Contact 1 Select Add contact Add New Contact Select New Select Add and enter the name of the contact Press Soft key OK Select Work Number Mobile number Other number Press Soft key Add Enter telephone numbers Press Soft key OK Press Soft key Save and then Back OO GAN OI AO E O ENS 68 Avaya 3725 DECT Telephone User Guide 05 2010 Menu Operation Different ring signals can be set to distinguish this contact from another contact Add from Call List E Qn RP a Select From call list Select number Press Soft key Add Select number type Press Soft key Select Press Soft key Add and enter name for the contact Press Soft key OK Press Soft key Save Edit Contact 1 2 3 4 Select Edit contact Select contact and press Soft key Edit twice Enter new name number and press OK Press Soft key Save Delete Contact 1 2 3 Select Delete contact Select contact and press Delete Press Soft key Yes to confirm Central Phonebook In the Central phonebook it is possible to search by name or number The last search result can be displayed When the search result is ready it is possible to view contact information add the number to new contact and to send a message by selecting the Soft key More You can also call the number by selecting the Soft key Call 1 Select Central phonebook Search by Name 1 2 Select Search by name Enter First name and o
37. e alerts default see Settings on page 40 1 Select Sound amp Alerts 2 Select Message alert 3 Select message alert from list By pressing Play it is possible to listen to the different sounds 4 Press Soft key Back Turn the Vibrator on off 1 Select Sound amp Alerts 2 Select Vibrating alert Choose between On On if silent i e the vibrator is on when the telephone is muted or Off 3 Select vibrating alert 4 Press Soft key Back Set the Key Sound This means that every time a key is pressed the telephone gives a small sound You can choose between Silent Click or Tone 1 Select Sound amp Alerts 2 Select Key sound 3 Select key sound 4 Press Soft key Back It is possible to listen to the key sound by pressing the Soft key Play Phone Lock settings Activate the Automatic Key Lock 1 Select Locks 2 Select Automatic key lock 3 Select On for activation of automatic key lock Avaya 3725 DECT Telephone User Guide 05 2010 71 Activate the Phone Lock The telephone can be protected for unauthorized use If this function is set to On it locks automatically a short time after the last keystroke and a PIN code has to be entered at power on When it is set to On in charger it locks when switched off or placed in a charger The default phone lock code 0000 can be changed to any 4 8 digit personalized code Note If the PIN code is forgotten it can be removed by your administrator Sele
38. ecific codes This is programmed in the PDM or AIWS See also Call Services on page 59 Avaya 3725 DECT Telephone User Guide 05 2010 51 Messaging For getting information on all Messaging functions see Messaging on page 63 Message List The thirty last received messages are stored in a list The message list is located in the Messaging menu Inbox Time and date information is included in the message Receive a Message When a text message is received the LED starts flashing and the message alert signal sounds The New message icon and a text with information of received message are displayed The icon will remain in the display until all new messages are opened If the message is received during a call a beep notifies the user 1 Press Soft key Yes to read the message or to read the message later press Soft key No The message will in both cases be stored in the Inbox Itis possible to reply forward the message call the sender and call number in text irrespective of reading the message directly or later from the inbox see Inbox on page 63 Note Messages sent from a message server AIWS are shown as Network messages You cannot reply to this sender Send a Message e For text input keys 0 9 or can be used e KeyOand1 contains special characters see Alphanumeric Keys on page 30 to see all characters e The maximum message length is 160 characters Note Some characters require 2 bytes in the fina
39. ed inside the cordless telephone Loudspeaker The cordless telephone has a separate loudspeaker for the loudspeaking function It is placed on the back side of the cordless telephone Microphone The microphone is placed on the front bottom side of the cordless telephone Clip There are three different belt clip options to the cordless telephone a hinge type clip standard a swivel type clip or no clip which makes it possible to use the cordless telephone without any clip on See Attach the Hinge type Clip on page 82 or Attach the Swivel type Clip on page 83 Use the clip to attach the telephone to a belt or similar Battery The battery is a rechargeable Li Pol battery placed under a battery cover See Replace the Battery on page 81 The battery is fully charged within four hours See Charge the Battery on page 81 Avaya 3725 DECT Telephone User Guide 05 2010 21 The battery can be charged separately with a special Multiple Battery Charger See Charge Spare Batteries on page 81 Chargers Desktop Charger Figure 2 Desktop chargers Advanced Basic There are two desktop chargers available one Basic charger that will only charge the cordless telephone and one Advanced Charger with advanced functionality to download new software and synchronize parameters The cordless telephone is fully operational while placed in the charger The Basic Charger is delivered with a plug in power supply and is conne
40. etooth 2 ee ee 91 V Vibrator ot a aden aco hae aa y 71 Voice mMall pa d ios aaa a o a A 53 Keys 2 ae alan dud A dn aan be banda ale dnd dy a 28 Voice quality erario EAP NN bs 80 Volume adjust during acall 4 4 47 DUON sg oki pte an E ae ta An a aaa i acta 29 FINGER Ace He ee AL OA eee AE Sie a ke A 70 Speakers Miara 6 seal made A a Ae A a we 20 W Writing Text Numbers add spaceintext 004 31 palser o lg ues A E Aa tok fen cae oor 30 upper lower case 0004 31 05 2010
41. etooth headset with the volume buttons on the e Pair the cordless telephone with it s headset e Chose which device to use when making a call e Play ring signal in the Bluetooth Headset Oo button e End call with the Bluetooth headset s button Oo telephone Oo cordless telephone Wear For optimal performance wear the Bluetooth headset and the telephone on the same side of your body The best audio quality in the headset is achieved when no obstructions including your body are between the headset and the cordless telephone Avaya 3725 DECT Telephone User Guide 05 2010 85 Figure 1 Wear the headset and the telephone on the same side of your body Headsets A number of Bluetooth headsets for different work situations have been tested together with the telephone Refer to the Installation and Administration Manual DECT RA for a list of verified Bluetooth headsets Since the Bluetooth supports the Bluetooth 2 0 standard other headsets may also work although not verified by Avaya Note Your Bluetooth headset may have more or less functions than described here refer to the Manual for the Bluetooth headset Operation Step between the menus with the navigation key Confirm each menu selection by pressing the Soft key Select Enable Bluetooth 1 Enter the menu by pressing the Menu Soft key or the confirmation button on the navigation key 2 Select Connections icon Select Bluetooth 4 Select En
42. ey 2 Select Short cuts icon Press the confirmation button or the Soft key Select Define Soft Keys Select Soft keys Select Left Middle or Right Press Select to enter a name for the Soft key Press Soft key OK The default setting of the key is shown Select Function and press Select to select function for the Soft key Select function from list and press Back E 6 Qt Oe a Select Value only for some of the functions and press Select Enter a value for example a telephone number Press Back oo Select Control question and press Select It is off by default Press Back Press Soft key Save Define Hot Keys Select Hot keys Select 0 2 to 9 Select Function and press Select to select function for the Soft key Select function from list and press Back OW DAA Select Value only for some of the functions and press Select Enter a value for example a telephone number Press Back 6 Select Control guestion and press Select It is off by default Avaya 3725 DECT Telephone User Guide 05 2010 61 7 Press Soft key Save Define Navigation Key E Ka D Select Navigation keys Select Up Down Left or Right Select Function and press Select to select function for the Soft key Select function from list and press Soft key Back Select Value only for some of the functions and press Select Enter a value for example a telephone number Press Soft key Back Select Control questi
43. h between the calls Note You can also switch between the call via Soft key More gt Switch End a Call A new call is started during conversation the first call is on hold 1 Press the On Hook key This will end the current call The held call rings again as priority call Note You can also end the call via Soft key More gt End Call Transfer a Call A new call is started during conversation the first call is on hold 1 Press Soft key More 2 Select Transfer 3 Press Soft key Select This will connect the first caller with the person you want to transfer the call to Transfer to new Call Press Soft key More during the call Select Transfer to new call Press Soft key Select Dial the number to the person you want to transfer the call to Ole A NS Press Off hook key to transfer the call Avaya 3725 DECT Telephone User Guide 05 2010 49 Starting a Conference Call A new call is started during conversation the first call is on hold 1 Press Soft key More 2 Select Conference call 3 Press Soft key Select The person initiating the conference call is the conference leader and the other are participant members of the conference call Call Back To enable call back when a call is made to a busy telephone and to be altered when the telephone is free 1 Press Soft key More Select Call back Press Soft key Select Press On hook key Wait until the telephone alerts O 01 8 82 19 When
44. harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Avaya 3720 3725 DECT Telephone User Guide 05 2010 11 Privacy of communications may not be ensured when using this cordless telephone Use of non manufacture approved accessories may violate the FCC RF exposure guidelines and should be avoided Exposure to Radio Freguency Signals This eguipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This device complies with FCC SAR limit of 1 6 W kg The maximum SAR value measured when used at the ear and when worn on the body using belt clip SAR With Bluetooth Without Bluetooth values Head 0 104 W Kg 0 072 W Kg Body worn 0 029 W Kg 0 036 W Kg This device and its antenna must not be co located or operating in conjunction with any other antenna or transmitter Information to User This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interferen
45. he call in the Bluetooth headset press the button on the headset 88 Avaya 3725 DECT Telephone User Guide 05 2010 Bluetooth Headset To answer the call in the telephone press the Off hook key on the telephone End a Call Press the button on the headset or the On hook key on the telephone Volume Mute Control Adjust the Volume During a Call Press the upper Volume up button on the upper left side of the telephone to increase the volume and the Volume down button to decrease the volume in the headset Depending on the Bluetooth headset it might be possible to adjust the volume directly on the headset Turn the Microphone On Off During a Call Mute the headset and the telephone with the Sound off key on the telephone See Switch the Telephone On Off on page 43 Messaging When a text message is received a beep sounds in the Bluetooth headset Transfer a call Transfer a Call to the Telephone You are on a call with the Bluetooth Headset 1 Press the Soft key More on the telephone 2 Select Audio transfer Transfer a Call to the Bluetooth Headset You are on a call with the telephone 1 Press the Soft key More on the telephone Avaya 3725 DECT Telephone User Guide 05 2010 89 2 Select Audio transfer Itis also possible to transfer a call to the Bluetooth headset by pressing the button on the Bluetooth headset Switch to a Headset with Cord fa headset with a cord is connected dur
46. ing a call the call is transferred to this headset automatically Menu Tree See Settings on page 40 Operation Notice Accessibility and Voice guality Bluetooth uses the freguency of 2 45 GHz WLAN microwave oven and other devices that use the same freguency can disturb the use of a Bluetooth headset Operation Area Maximum distance between the headset and the telephone is 10 metres The communication distance between the telephone and headset may vary considerably due to the environment and disturbances from other 2 45 GHz eguipment Different headsets can also give different communication distances Out of Range If a connection cannot be made with the selected Bluetooth headset the call is transferred automatically to the telephone If the Bluetooth headset and the telephone get out of range from each other the connection is temporarily lost Since the last connected headset is always considered selected the connection is automatically established again when a call is made or received 90 Avaya 3725 DECT Telephone User Guide 05 2010 Environmental Reguirements Bluetooth Headset Battery See the manual for the Bluetooth headset Troubleshooting Bluetooth Headset Problem Reason Solution No headset found Headset is turned off Turn on headset Headset is out of battery Charge headset Headset is out of range Move headset closer to telephone 10 meter Headset is
47. k Sen ve ae Rock A RR Ko i Se Re Add Bontot 666 SSS ER ee PS HR ES we ee Ye ee SH EOE HS Edit Contatl cisnes eka IN eae A oe amp Law x Delete CON ACE gt a a an es ie te a ee ld A ee Se i Central Phonebook 0 00 2 ee eee satena SEMOS s aa i ew A RO A a ee deca ws hk ak Sound and Alert Settings lt lt et Phone Lock settings 6464426 64 460 6244641444 205 oe dO 68 8 Display Settings cc rei rra Time amp Date Settings PANEN 5 oras AA amp CD amp 6 Change Text size for Messages Change the Menu Language 2 20 eee eee Change Owner D 4 64 wanna Kuna Dewa wa wan Oe AA DEVICE MEG Lea heehee ek ok ee eS eee Sat ae ae Advanced Functions es AO Menu oc o a RA A Glear Lists IN AAA rr AAA AAA System Handling cir airs ma OS ER MN DD a OES HDR aU Software Upgrade eee ea Enake TOUS o e 5 eee hE a A LAS Om Oe Operation Notice mee Accessibility and Voice Quality Maen ha ek ie de o o Be de dardo ae ie a ae Sore de e dd ak Charge the Batt iy irradia Charge Spare Batteries 0 2 Replace the Battery 1 4 cee 302 145 2 01 12 ee Attach the Hinge type Clip Attach the Swivel type Clip Atta
48. kee 13 A A 14 Environmental Requirements 2 15 Taro MERE ss se a A A AA AAA 17 Functions and Accessories 18 A AA fe Brae TA he an ces hl de aw a T Ta 18 PECSCSSONES fk oa FPWR KN OE AA AA RA 18 Descriptions nhk Tni RN ni eRe ELSE ROR A AAA 20 The Avaya 3725 DECT Telephone aa 21 KENA PES 6 6668 ENE RANA AR ML Io Ca Ta ir OE Bh 22 Desktop Chargef lt so ssena naamaa ARA ee ee 22 Charging the telephone in Desktop charger 22 Rackmount Charge s dee Oe Sek Se OS ee SS Ee 23 Multiple Battery Charger 2 2 2 eee 23 Icons and Text in the Display 23 Keys and DUROS cris rs ad AA 28 A A Ba TE See Cee eee eee da A 28 On hook and On Off Key oo 0 0 28 Navigation Confirmation Key o 28 Vaice ll RR ce te an maan eek ee Ce eee Mm Oh Gi 28 SOUND ON KOY 6 ch cade ed ee ee a She OSD A See aa UL 28 Key Lock and Upper Lower Case Key ii 29 SOM KEYS ica AAA AR EEE Owe EO A OREN He 29 MORES 224446644645 266008056 AAA AAA 29 Multifunction Button lt s s sacs ed sema e 29 Volume BUSOT gt o ee rr a A a O AA 29 Sound off button 2 ec ocre AAA aa 30 RIAS TESIS o acea ca o il A ii ee A a de 30 ACCESSOS oa ciar da AAA AAA A AAA 31 Bet EPS 64 86 bee Sh wee RR A RR 31 Telephone lanyard ii BB KA EK ARIAS de oe KA 31
49. l message therefore the user will sometimes not be able to enter 160 characters e For basic rules of text input see Alphanumeric Keys on page 30 52 Avaya 3725 DECT Telephone User Guide 05 2010 Messaging Write and Send a Message Enter Messaging menu Select Write new message Enter the message text Press Soft key Send Enter the call number oof ON Press Soft key Send to send the message Voice Mail Receive a Voice Mail A new voice mail is indicated by icon New message in the status bar Information is stored in the Messaging inbox see Messaging on page 37 Check the Voice Mail inbox Enter Messaging menu see Messaging on page 37 2 Select Inbox The voice mail will be displayed first in the inbox list 3 Select icon Voice Mail 4 Press Soft key View and then Call Only one voice mail at the time will be displayed even if there are more voice mail messages in the message list One Key Voice Mail Access To enable one key Voice Mail Access your mailbox extension number has to be downloaded to the telephone see nstallation and Administration Manual DECT R4 Your telephone is in Idle mode 1 Press long on digit key 1 Your voice mail will be called If the extension number is not available a pop up Voice mail number not defined is displayed 2 Follow the given instruction in the Voice Mail Avaya 3725 DECT Telephone User Guide 05 2010 53 Menu Operation Figure 5 The main menu
50. l now store and keep the new volume level Note It is also possible to use the navigation key a and v to adjust the volume Avaya 3725 DECT Telephone User Guide 05 2010 47 Open Contacts during the Call 1 Press Soft key More 2 Select Contacts 3 Press Soft key Select 4 See Contacts on page 68 Turn the Microphone on off during a Call 1 Press the Soft key More 2 Select Microphone off 3 Press Soft key Select The e indicate a silenced microphone This means that the other part in an ongoing call cannot hear you Turn the microphone back on 1 Press Soft key More 2 Select Microphone on 3 Press Select Note It also possible to turn the microphone off on by a long press on the Sound off button see Descriptions on page 20 Audio Transfer To transfer audio between the Bluetooth headset and the telephone s earpiece during the call 1 Press Soft key More 2 Select Audio transfer 3 Press Soft key Select Note Audio transfer is visible if Bluetooth connection is active Start a New Call during Conversation 1 Press Off hook key The first caller is put on hold 2 Dial the number 48 Avaya 3725 DECT Telephone User Guide 05 2010 Calling Note You can also start a new call via Soft key More gt New Call Dial the number and press Soft key Call Switch between Calls A new call is started during conversation the first call is on hold 1 Press Soft key R This will switc
51. lephone User Guide 05 2010 AVAYA Avaya 3725 DECT Telephone Quick Reference Guide Multifunction button LED Headset connector Shows time and icons Volume buttons Shows date and icons Display Sound off key Soft keys Shows the soft key function Confirmation button Off hook key On Off On hook key Five way Navigation key Alphanumeric keys Voice mail Sound off button Key lock and Space N pper lower case Microphone Display Icons Signal strength Battery status Voice mail Microphone off Ring volume set to silent Loudspeaker on Loudspeaker off Sound off Headset connected Bluetooth headset connected Bluetooth New message Read message Missed call Incoming call Outgoing call System connection Key lock Phone lock CEA TAAT II PISA Im Avaya 3725 DECT Telephone Quick Reference Guide Product presentation The cordless telephone is a feature rich handset with colour display telephony messaging and bluetooth It is designed to be used in office environment and medium demanding environment such as hospital environment It is suitable for users dependent of being reachable and or having a need for mobile voice and messaging features which makes it ideal for applications where the user needs either one way messaging or to be able to interact with other users The colour display enhances and simplifies the use of the cordless telephone Read the safety instructions bef
52. ll list there is a Soft key More which can be used to view the time date of the call edit the received number add to contacts delete received numbers See Call List on page 57 for information about the functionality in Soft key More Call Time The total time of the previous call and last call is displayed 1 Select Call time Call Services Note These functions are system dependent The parameters are set up in the PDM or AIWS see Installation and Administration Manual DECT R4 Absence Handling The reason for being absent and the return time can be specified here When set it is reflected in the AIWS absence list for administrative purposes Note Redirect in charger must be set to use absence handling Select Call services 2 Select Absence If the cordless telephone is preprogrammed a number of absence reasons can be displayed for example Lunch Meeting Trip etc Press Soft key Select 4 Enter time or date Deactivate the Absence Setting 1 Enter Call service in the menu 2 Select Deactivate 3 Press Soft key Select Divert Calls The user can divert calls to another extension 1 Select Divert calls Avaya 3725 DECT Telephone User Guide 05 2010 59 Divert Internal External Calls 1 Select Internal or External 2 Select Activate 3 Enter number to divert to 4 Press Soft key OK To stop diversion select Deactivate and press the confirmation button or the Soft key OK Divert Calls if No Repl
53. matically a short time after the last keystroke or when placed in the charger A PIN code is reguired for unlocking the telephone For more information see Phone Lock settings on page 71 Unlocking the telephone The phone shows the text Turn off phone lock 1 Press Soft key Yes 2 Enter PIN code 3 Press Soft key OK 44 Avaya 3725 DECT Telephone User Guide 05 2010 Calling Calling Incoming Call The flashing LED accompanied by a ring signal and or a vibrating telephone give you notice of a call Ring signal and vibrator can be disabled The calling party s telephone number or name is shown The name will be shown if the calling party s telephone number is stored in the local phonebook Press the Off hook key to answer the call When a headset is connected to the telephone the answering button on the headset can be used to answer the call Other answering methods can also be set in the Settings menu see Settings on page 40 The answering methods are Automatically and Loudspeaking Answer a Call Your telephone rings 1 Press Off hook key or press the Soft key nj to answer the call in loudspeaking mode Decline a Call Your telephone rings 1 Press On hook key to decline the call Note A priority call cannot be declined End a Call 1 Press On hook key to end the call The duration of the call is shown in the display Note The total time of the call can also be retrieved from the menu Calls gt
54. n in charger Off Change PIN code Display gt Brightness Normal Screen saver Screen saver Information Black Time amp Date gt Time format Date format Answering gt Answering key Hook off Any key Answering behaviour Automatically Loadspeaking Messages gt Text size Language gt Dansk Nederlands English Owner ID Device info gt Software 40 Avaya 3725 DECT Telephone User Guide 05 2010 Menu Tree Hardware IPEI User ID In Call The In Call menu can be reached during an ongoing call by pressing the middle Soft Key marked More Contacts2 Microphone on off Audio transfer New call gt Call Phonebook access Cancel Switch End call Transfer Transfer to new call gt Call Phonebook access Cancel Conference Call back Call waiting DTMF General purpose 1 Name General purpose 10 Name 1 Only available when Bluetooth connection is active 2 Visible if defined in the PDM or AIWS Avaya 3725 DECT Telephone User Guide 05 2010 41 Customizing the Menu Tree The menu tree can be customized by hiding some of the functions that are available but for example not in use Which functions that should be hidden are defined in the PDM or AIWS See Installation and Administration Manual DECT R4 42 Avaya 3725 DECT Telepho
55. ne User Guide 05 2010 Basic Operation Basic Operation Switch the Telephone On Off The telephone is switched off 1 Press and hold On hook key The telephone will vibrate when it is on and the display lights up The telephone is in idle mode 1 Press On hook key long A control question will be displayed 2 Confirm with Soft key Yes Note The telephone returns to idle mode when pressing the On hook key while in a menu Turn the Audible Signal On Off Your telephone is in idle mode or rings 1 Press the Sound off button long The status of the telephone changes between ring signal on off To locate the button see Descriptions on page 20 The icon indicates a silenced telephone Lock Unlock the Keypad To prevent accidentally pressing keys and making a call the keys can be locked Lock keypad 1 Press key 2 Press Soft key Lock Unlock keypad 1 Press key 2 Press Soft key Yes Avaya 3725 DECT Telephone User Guide 05 2010 43 Note Itis possible to answer close an incoming call while the keypad is locked Note You can activate an automatic key lock Than the keypad will automatically locked a short time after the last keystroke See Activate the Automatic Key Lock on page 71 Note While placed in charger a telephone s keypad is always unlocked Lock Unlock the Telephone The telephone can be protected for unauthorized use If this function is activated it locks auto
56. nfirm with the Soft key Select Select a Bluetooth Headset 1 2 3 4 Select Connections icon in the telephone menu Select Bluetooth gt Headset Step with the navigation key a or w to the headset to be selected Press the Soft key Select Connection successful is displayed The headset is now selected Avaya 3725 DECT Telephone User Guide 05 2010 87 When a new headset has been selected any previous headset will automatically become disconnected Remove a Headset Select Connections icon in the telephone menu Select Bluetooth Headset Step with the navigation key a or v to the headset to be removed Press the Soft key More Select Delete Confirm with the Soft key Select oa fF ON gt Change the name of Bluetooth headset The name in the headset list of the headset is the default name for the headset 1 Select Connections icon in the telephone menu 2 Select Bluetooth gt Headset 3 Step with the navigation key a or v select the headset 4 Select More gt Edit name 5 See Alphanumeric Keys on page 30 Calling Make a Call 1 Enter the number on the telephone 2 Press the Soft key Call or the Off hook key When Transfer call to phone is displayed press No or ignore the message to use the Bluetooth Headset 4 Press Yes to use the telephone Answer a Call A ring signal sounds in both the selected Bluetooth headset and the telephone to signal an incoming call To answer t
57. ng a cold heated building on a warm cold day Protect your telephone from aggressive liguids and vapours If the telephone has been exposed for water or condense remove the battery immediately and let it dry completely before re inserting the battery Keep the telephone away from strong electromagnetic fields Do not place a cold telephone in a charger Battery Do not immerse the battery into water This could short circuit and damage the battery Do not expose a battery to an open flame This could cause the battery to explode Do not allow the metal contacts on the battery to touch another metal object This could short circuit and damage the battery Do not leave a battery where it could be subjected to extremely high temperatures such as inside a car on a hot day Use the Desktop Charger or the wall mounted Charging Rack for charging Charge the battery for at least one hour the first time you use the battery Note that the wall mounted charger with a battery pack adapter has to be used if the battery alone is to be charged Do not charge a battery when the ambient room temperature is above 40 C or below 5 C above 104 F or below 41 F Do not attempt to take a battery apart Do power the telephone off before removing the battery Avaya 3720 3725 DECT Telephone User Guide 05 2010 15 Chemical Resistance The alpha and numeric characters printed on the exterior of the telephone have been tested and found resis
58. o not expose the telephone and the charger to direct sunlight for long periods Keep the telephone and charger away from excessive heat and moisture e Do not allow heavy objects to fall on the telephone e Do not allow children to play with the product packaging material Product packaging material is often small and may present a choking hazard e Do not allow children to play with the telephone It is not a toy Children could hurt themselves or others Children could also damage the telephone e Do not expose to prolong light Usage Like all other cordless telephones this cordless telephone uses radio signals which do not guarantee a connection set up under all circumstances Generally you should therefore not rely exclusively on cordless telephones when making indispensable calls for example medical emergencies 14 Avaya 3720 3725 DECT Telephone User Guide 05 2010 Important Safety Information Environmental Reguirements Cordless Telephone Only use the telephone in temperatures between 0 C to 40 C 32 F to 104 F Avoid exposing the telephone for direct sunlight or close to other heat sources Do not expose the telephone to open flame Keep the telephone away from excessive heat and moisture Avoid sudden temperature changes to prevent condensation in the telephone It is recommended to put the telephone into an air tight plastic bag until the temperature is adjusted for example when entering or leavi
59. oe nir 52 voice message icon aooaa a a 25 Messaging koa s ee E AA 63 menu tree 2 37 Microphone ooa a 21 NO A do 48 Missed calls list 58 Multifunction Button o 29 Mute button o ee 30 N Navigation Confirmation key 28 Number input mode 30 O OffPhook keys bai o 28 On Off key 28 On hook Key oo e 28 Operating area 80 Out of coverage 80 P Personal phonebook o 68 Phone lock slo dark Rog a an ee ds 71 PINcode i ret den aid E tl a 72 Profiles 4 ac ara a RN 67 menu tree 2 36 Q Quick Reference Guide 93 R Ring signals o a a ee 70 Ring volume o 70 S Safety Information o oo o a 9 Settings it o dake yl ch dt a 70 menu tree La 40 SHOMCUIS s ias Dee a RA 61 104 Avaya 3725 DECT Telephone User Guide O a A i ie ew 38 Signal strength icon 2 0 0 2 ae 25 Sound off button a 30 Special characters ee ee 52 Switch between Calls 0 00004 49 Switch telephone on off ee 43 System CONS orea Ea e MI AN anna GAS 55 subscribe di Kost IL ana te Sa aah AS ESA 55 unsubscribe a 56 T Textinputmode oa 31 Transfer Calls a g as 2 20 age Ban Sa Soe we nda Be 49 Troubleshooting ee 78 Blu
60. ogrammed or used with GUI 20 Avaya 3725 DECT Telephone User Guide 10 11 12 13 14 15 Microphone Space To add space between text Sound off key To turn on off audible signals in idle mode silencing the ring signal at incoming call and to mute in call Five way navigation key Navigation key with Left Right Up Down The middle Centre select key is a select key Itis also possible to program these keys for short cuts except the middle key On hook On Off key Combined button to end a call to return to idle mode and to switch the telephone on off by long press Colour display The full graphic type display is 128 pixels wide and 160 pixels high The display has multiple colours and backlighting 05 2010 Descriptions 7 Off hook key 16 Headset connector To answer a call to pre dial a number and The headset connector is for connecting a to post dial headset The connector is protected against dust by using the headset connector cover 8 Voice mail access 17 LED A quick access to the telephone s Voice mail Indicates incoming call messaging low battery and charging 9 Key lock and Upper Lower case Combined key lock and Upper Lower Case The Avaya 3725 DECT Telephone A Important The telephone may retain small magnetic objects around the microphone or the speaker region Case The plastic cover parts are made of durable PC ABS material Antenna The antenna is integrat
61. ok key T Turn loudspeaking function on off During a call press the left Soft key to turn the loudspeaking function on off Avaya 3725 DECT Telephone Quick Reference Guide Turn audio signals on off In idle mode a long press on the Sound off key changes between audio signals on off The Sound off icon indicates a completely silenced telephone A short press on the Sound off key before answering a call silences the ring signal Lock Unlock the keypad manually Press the Ii key to lock unlock and then Soft key Lock Yes The Locked keypad icon Fil indicates a locked keypad Change the volume during a call Press the Volume button upwards to increase the volume downwards to decrease the volume Or use the Navigation key to adjust the volume Charge the battery Charging is done in a desktop charger or in a charging rack Charging is indicated by orange LED When the battery is fully charged the LED is green and a fully charged Battery icon a is displayed While in a desktop charger the telephone is fully operational The telephone does not vibrate in charger The battery can also be charged in a separate battery pack charger Note Charging below 5 C will harm the battery and shorten the lifetime Remove the battery It is recommended to switch off the telephone before removing the battery Messaging Receive a text message When a text message is received the LED starts flashing and a message tone sounds
62. on Dial a Number from the Call list Dial the sender of a Message o Dial a Number from the Local Phonebo0k Dial a Name from the Central Phonebook LC AR coi AAA ER A SOS RE OE A AR A Adjust the Volume during a Call Open Contacts during the Call lt lt Turn the Microphone on off during a Call Audio Taste lt lt woo aa RARA Start a New Call during Conversation o Switch between Calls 0 EM aCal ie aa ea an AA a a Transter a Call ies REA A A RA TransfertonewCall Starting a Conference Call o 4 Avaya 3725 DECT Telephone User Guide 33 33 35 36 37 38 38 39 40 41 42 43 43 43 43 44 45 45 45 45 45 45 45 46 46 46 47 47 47 47 48 48 48 48 49 49 49 49 50 05 2010 Contents CA Back AAN EES REG A SE DEM ha 50 Call Waifing s a s a acm RR AAA a Tak A 50 DINF 2 a aa AAA YESS Ow ENE A 50 Loudspeaking Function 2 2 51 CAMDIESSTON 2 a a a AA a A A tk Sa oe o 51 General PUS ia r AA AAA O aR 51 Messaging s na AR A A A A 52 Message ISE s saraca o al A A A A 52 Receive a Message 6 66 wa wawan AMR AAA AAA AA 52 Send a Message caida AAA 52 Write and Send a Message
63. on and press Select It is off by default Press Soft key Save Define Multi function Button The Multi function button can be defined with two different functions a long press activates one function and a double press activates another function 1 2 3 4 5 D Select Multi function button Select Long press or Multi press Select Function and press Soft key Select to select function Select function from list and press Soft key Select and then press Soft key Back Select Value only for some of the functions and press Soft key Select Enter a value for example a telephone number Press Soft key Back Select Control question and press Select It is off by default Press Soft key Save My favourites In this menu you can store often used numbers This can be phone call numbers or numbers you want to send a message to 1 Enter the menu by pressing the Menu Soft key or the confirmation button on the Navigation key Select My favourites icon Press the confirmation button or the Soft key Select 62 Avaya 3725 DECT Telephone User Guide 05 2010 Menu Operation Add favourites oe oN a Select Add new Enter name of the new favourite Press Soft key OK Select Phone call or Send message Enter call number This can be a simple call number but even a complex combination of feature access code and call number e g to realize a specific feature Press Save Delete favourites 1 2
64. one and charger to come into contact with water or chemicals Only use the plug in AC adapter and battery type supplied Do not use AC adapters which are visibly damaged cracked or broken housing and keep the ventilation slits on the plug in AC adapters free Do not use the cordless telephones in vehicles or in hazardous locations This product contains magnetic material Be aware that small metallic objects may stick for example to the loudspeaker This may deteriorate the audio quality and can be harmful Save this manual It includes important safety information and operating instructions Save all instructions for future reference Position the electrical cord to the AC power supply where it is least likely to be subjected to damage or stress Avaya 3720 3725 DECT Telephone User Guide 05 2010 13 e Remove the electrical cord from an outlet by pulling gently on the AC adapter not by pulling the cord e Remove the battery before cleaning the telephone to reduce risk of electric shock e Unplug the battery charger from a power source before cleaning the telephone to reduce risk of electric shock e Do not use auxiliary equipment with the telephone which is not exclusively recommended by the manufacturer see Accessories on page 18 The use of any auxiliary equipment not recommended by the manufacturer may result in fire electric shock or injury and will void the warranty e Do not expose the telephone to open flame e D
65. ore use For software download and parameter set up read the Installation and Administration Manual IP DECT Functions 3725 Local phonebook 250 contacts X Central phonebook x Company phonebook x Vibrator x Headset connector x Microphone on off during call x Loudspeaking function X SMS Short Message Service x Voice mail access x Centralized management x Easy replaceable battery x Bluetooth x System dependent Note Your unit may have more functions than described here see User Guide Avaya 3725 DECT Telephone Avaya 3725 DECT Telephone Quick Reference Guide Basic functions Switch the telephone on off Press and hold the On Hook key T until pop up question is displayed Make a call Dialling can be made in the following ways In idle screen dial the number and press the Off hook T key Press the Off hook key D and enter the number Press a pre programmed Hot key or Soft key Dial a number from the local phonebook Enter the Contacts menu select Call contact and select the name from the list press Call or the Off hook key N Dial a number from the Central phonebook Enter the Contacts menu select Central phonebook gt search by name number last result and press Search Press Off w hook key The alpha numeric keys can be programmed with a telephone number Answer End a call xl When the ring signal sounds press the Off hook key to answer To end the call press the On ho
66. phone User Guide 05 2010 Menu Operation Change the Menu Language You can choose between Brazilian Brazilian Portugu s Brazilian Portuguese eStina Czech Dansk Danish Deutsch German English Espa ol Spanish Francais French Svenska Swedish and T rkce Turkish Note In every language the menu item language is shown with a prefixed Asterisk This might help you to change the language of a telephone set to a language you do not understand 1 Select Language 2 Select language 3 Press Soft key Select to save the setting Change Owner ID The Owner ID is set to identify the telephone and it s shown in the idle display 1 Select Owner ID 2 Enter identity 3 Press Soft key Save Device info This is where software and hardware information of the cordless telephone is found 1 Select Device info 2 Depending on the info your are looking for select Software Hardware IPEI IPDI or USER ID Avaya 3725 DECT Telephone User Guide 05 2010 75 Advanced Functions Admin Menu The telephone has a hidden menu for system administrators See also Installation and Administration Manual DECT R4 The Admin menu contains Software and hardware information IPEI IPDI and user ID DECT information Centralized Management showing online information Fault logging Factory reset option System menu with ability to alter protection Site Survey Tool for indication of radio signal and b
67. r Last name Avaya 3725 DECT Telephone User Guide 05 2010 69 3 Select Search The search result will be displayed Search by Number 1 Select Search by number 2 Enter telephone number 3 Select Search The search result is displayed View Last Search Result 1 Select Last result Only the last result will be displayed Settings 1 Enter the menu by pressing the Menu Soft key or the confirmation button on the Navigation key 2 Select Settings icon Press the confirmation button or the Soft key Select Sound and Alert Settings Adjust the Ringer Volume 1 Select Sound amp Alerts 2 Select Volume 3 Step with to increase the volume and with to decrease it 4 Press Soft key OK to save the setting Note When the volume is set to silent the A icon is shown in the display Set different Ring Signals for Internal Call External Call and Priority Call Different signals for internal calls external calls and priority calls can be set The cordless telephone has 14 different ring signals 1 Select Sound amp Alerts 2 Select Ring signals 3 Select Internal call External call or Priority call 70 Avaya 3725 DECT Telephone User Guide 05 2010 Menu Operation 4 Select sound By pressing Play it is possible to listen to the different sounds 5 Press Soft key Back Set different Message Alerts for Mail Different message alerts can be selected The cordless telephone has 8 different messag
68. r Other number Press Soft key Add Enter name for the contact Press Soft key OK Press Soft key Save The number will be saved in the contact list DO Oe OW 3 Write New Messages Select Write new message 2 Enter text Press Send See also Messaging on page 52 It is possible to save the message and send it later by pressing the Soft key Back and select Yes The message will be stored under Unsent messages See Unsent Messages on page 65 4 Enter number or press middle Soft key to get number from contact list Press Send Unsent Messages 1 Select Unsent to view the list 2 Select message to edit send 3 Select Edit edit text and or just select Send Delete Delete All 1 Select More 2 Select Delete or Delete all 3 Select Yes if the unsent message shall be deleted Sent Messages 1 Select Sent to view the list 2 Select a message by using the a and v on the navigation key Delete Delete all 1 Select More 2 Select Delete or Delete all 3 Select Yes if the unsent message shall be deleted Avaya 3725 DECT Telephone User Guide 05 2010 65 Read a sent Message 1 Select View to read the message Forward message to another Destination OF One Be 0 Select View Select Forw Enter additional text if needed Select Send Enter number Select Send Call number in text If the sender has written a telephone number in the message it is possible to call the number without
69. re programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information identifying Third Party Components and the Third Party Terms that apply to them is available on Avaya s Web site at http support avaya com ThirdPartyLicense Interference Using a cell mobile or GSM telephone or a two way radio in close proximity to an Avaya IP Telephone might cause interference Security See http support avaya com security to locate and or report known vulnerabilities in Avaya products See http support avaya com to locate the latest software patches and upgrades For information about secure configuration of equipment and mitigation of toll fraud threats see the Avaya Toll Fraud and Security Handbook at http support avaya com Contents Important Safety Information 9 Sensitive Electronic Environment EU EFTA only 9 Regulatory Compliance Statements EU EFTA only 10 Always dispose of old equipment correctly keep our environment tidy EU EFTA only 11 Regulatory Compliance Statements USA and Canada only 11 Frequency RANGES 0 0 A AAA AIR AA ANA 13 Power Suppi morra ra A RE RO ARE 13 Safety Precautions so na raa e aaa e a e e se eee ee
70. ress on key 0 e The first character entered in a message or when adding editing a name in the Contacts menu will be an upper level character followed by lower level characters unless the key is pressed before entering the character To switch between Abc ABC abc and 123 the key is pressed e Along press on the key displays special characters e To delete a character position the prompt right from the character to delete and press Soft key Clear Accessories Belt Clips Three belt clip options are available e Hinge type clip To prevent the telephone from slipping out of for example pocket or belt e Swivel type clip To be able to rotate without slipping out from the case e No clip To be able to use the telephone without a clip Telephone lanyard The Telephone lanyard is attached directly to an eyelet on top of the telephone It is 800 mm long and can be worn around the neck Leather Casing The leather casing is especially designed for the telephone The casing comes with a swivel type belt clip and the telephone is fully operational while placed in the casing Avaya 3725 DECT Telephone User Guide 05 2010 31 Headset A headset is recommended if you freguently use the telephone and or want to have both hands free The headset comes in two versions microphone integrated in the cable and microphone on a boom 32 Avaya 3725 DECT Telephone User Guide 05 2010 Menu Tree Note In order to continuou
71. rmation button or the Soft key Select Call List The 25 last received dialled or missed calls are stored in a call list If a number occurs more than once the last time stamp together with the total number of occurrences is shown 1 Select Call list 2 Step with the a and v to scroll in the list Avaya 3725 DECT Telephone User Guide 05 2010 57 Dial number from Call list 1 Select number to call 2 Press Soft key Call to dial View the Time of a Call 1 Press Soft key More 2 Select Time of call The time and date is displayed Edit Number from Call list 1 Press Soft key More 2 Select Edit number Save Number 1 Press Soft key More 2 Select Save number Send Message 1 Press Soft key More 2 Select Send message Delete Entry from the Call list 1 Press Soft key More 2 Select entry to delete 3 Select Delete 4 Select Yes to delete the entry from the list Delete all Entries from the Call list 1 Press Soft key More 2 Select Delete all 3 Select Yes to delete all the entries from the list Missed Calls Note A call is defined by your telephone as missed if it is not accepted within a time period specified in PDM or AIWS Accepting the call later an entry in the missed call list is set though 58 Avaya 3725 DECT Telephone User Guide Menu Operation 1 Select Missed calls 2 Step with the a and v to scroll in the list 3 Press Soft key Call to call back As in menu Ca
72. s or if there are more than four rows of message text in a message 24 Avaya 3725 DECT Telephone User Guide 05 2010 Descriptions Icons Signal strength icon is visible in the upper left corner The bars shown in display depends on the signal strength Full battery icon is displayed in upper right corner Low battery icon is shown when the battery only has 5 of its capacity left The icon is flashing when the battery capacity is equal to or lower than 5 Sound off icon is displayed when the Sound off key is pressed or if the telephone has the In charger gt Sound off option enabled am E Ring volume silent icon is displayed when the volume is set to silent Qe Microphone off icon indicates a silenced microphone It is displayed after a long press on the Sound off key during a call Loudspeaking icon is displayed in the Soft key bar during a call Pressing this icon will activate the loudspeaking mode Loudspeaking off icon is displayed after the Soft key for Loudspeaking icon has been pressed Pressing this icon will deactivate the loudspeaking mode New message icon indicates that a new text message or messages has arrived The icon remains in the status bar until all new messages in the inbox are read Voice mail message icon is displayed in the inbox when there are voice mails The icon remains until voice mail has been listened Read message icon in front of a message shows that this message once ha
73. s been read Sent message icon Unsent message icon 8 BB DO DAA gt Avaya 3725 DECT Telephone User Guide 05 2010 25 E 8 EF amp B 0 2 8 EE Key lock icon indicates a locked keypad Phone lock icon indicates a locked telephone Bluetooth icon indicates that Bluetooth is enabled Bluetooth headset icon indicates that a Bluetooth headset is connected to the telephone Headset icon indicates that a corded headset is connected to the telephone Outgoing call icon is added to all outgoing calls in the call list Incoming call icon is added to all answered calls in the call list Missed call icon is added to all missed calls in the call list and in the status bar System connection icon is visible when connected to an administration system Profile active icon Menu icons E GQ The Contacts menu contains all names numbers in the personal phonebook It is also possible to access a central phonebook from this menu The My favourites menu contains menu short cuts used to customize an own menu The Messaging menu contains all message handling such as reading and writing messages 26 Avaya 3725 DECT Telephone User Guide 05 2010 E E amp Descriptions The Calls menu contains call lists call time and call services Call services is configured in the PDM or AIWS The Connections menu contains Bluetooth connection headset selection System selection and In charger selection The Se
74. sly improve the comprehensibility of menu terms some of them in your telephone may differ from those used in the following menu trees Calls Menu Tree Call list 7891 e Call 01 30 7845 20 Oct 08 e More gt Time of call Edit number Save number Send message Delete Delete all e Back Missed calls 7682 e Call 05 26 7845 23 Sep 08 e More gt Time of call Edit number Save number Send message Delete Delete all e Back Avaya 3725 DECT Telephone User Guide 05 2010 33 Call time Total time 03 47 06 Last call 00 00 07 Call services Absence Deactivate Lunch Meeting Trip Vacation Out Absence 1 Absence 4 Divert calls Internal External No reply When busy General purpose 1 Name General purpose 10 Name 1 Visible if defined in PDM or AIWS 34 Avaya 3725 DECT Telephone User Guide 05 2010 Contacts Menu Tree Call contact Search From contact list Add contact New Name Work number Mobile number Other number Ring signal From call list Edit contact Search Back From contact list Name Work number gt Mobile number Other number Ring signal Delete contact Search lt From contact list gt Central phonebook Search by name e Call Search by n
75. t to the screen While in a call a press on the button will mute the microphone When the telephone is ringing a short press switches off the ringing tone temporarily In idle mode a long press will silence the telephone Alphanumeric Keys Key Capital letter Small letter 1 Pekar TA 21 71 2 ABCAAA G2 abc 2 3 DEFEEEE3 defeeee3 4 GHIii4 ghiii4 5 JKL5 jk15 6 MNONOOCGE mnofddc 7 PARS7 pgrs7 8 TUVU8 tuvu8 9 WXYZ9 wxyz9 0 Space 0 Space 0 Note In idle mode and number input mode 30 Avaya 3725 DECT Telephone User Guide Depending on the selected menu language other characters can be available This means that the character order can differ from the table above A short press on a key enter the digits 0 9 and the characters and Enter a pause in number input mode by a long press on the key A pause is indicated by a P in the display A long press on the key changes the tone sender on Tone sender on is indicated by a T in the display 05 2010 Descriptions In text input mode e A short press on a key 0 9 displays the first available character on that specific key The marked character is selected after a timeout or when another key is pressed e To change to upper lower case press the key before entering the character The key can also be used to display only the digits e To add space in the text make a short p
76. tant to chipping fading or wearing off when the telephone is treated with common cleaners and disinfectants or perspiration The following chemicals have shown no harmful effect e 3 Hydrochloric Acid e M alcohol 70 Methylated Ethanol e 60 Chlorhexidin 0 5 mg ml Acetone can be damaging to the plastic casing of the telephone and should not be used 16 Avaya 3720 3725 DECT Telephone User Guide 05 2010 Introduction Introduction This document describes features and settings available for the Avaya 3725 DECT Telephone The cordless telephone is a feature rich telephone with colour display telephony messaging and bluetooth as optional It is designed to be used in medium demanding environment such as hospital environment but also office environment Itis suitable for users dependent of being reachable and or having a need for mobile voice and messaging features which makes it ideal for applications where the user needs either one way messaging or to be able to interact with other users The colour display enhances and simplifies the use of the cordless telephone Read the Important Safety Information on page 9 before using the telephone For software download and parameter set up read the Installation and Administration Manual DECT R4 Quick Reference Guide To get a quick overview on the basic functions of your telephone see Quick Reference Guide on page 93 Because of its handy format you can place a print out next to
77. the telephone alerts press Off hook key The call will automatically be started Call Waiting During a call A second call appears and the a short tone could be heard 1 Press Soft key More 2 Select Call waiting 3 Press Soft key Select Your are connected with the new caller The other part is put on hold When the line is free it will automatically call the hold part again This is system dependent Note You can also accept the second call by pressing the Off Hook key DTMF During a call 1 Press Soft key More 2 Select DTMF 50 Avaya 3725 DECT Telephone User Guide 05 2010 Calling 3 Press Select This will enable the use of Dual Tone Multi Frequency DTMF signals Loudspeaking Function During a call the loudspeaking function can be activated 1 Press left Soft key To turn loudspeaking function off again 1 Press left Soft key again Call Diversion All calls internal calls external calls calls when busy or calls at no answer can be diverted to another telephone number The diversion is made via the Calls menu gt Call services gt Divert calls See Call Services on page 59 It is also possible to programme a Soft key Hot key or Multifunction button with a short cut to the Call diversion function Refer to Short Cuts on page 61 and Divert Internal External Calls on page 60 General Purpose Besides the default Call services functions it is possible to define 10 extra system sp
78. ttings menu contains personal telephone settings such as changing the ringer volume selecting language etc The Short cuts menu contains short cuts for the Soft keys Hot keys Navigation keys and the Multifunction button The Profiles menu contains possibility to add four different profiles By default there is no profile 1 System dependent Avaya 3725 DECT Telephone User Guide 05 2010 27 Keys and Buttons Off hook Key This key is used for connecting calls This key can be q programmed in the PDM AIWS it is by default set as Post dial On hook and On Off Key This key is used for disconnecting calls and returning to main rm screen O A long press in idle mode will switch the telephone on off Navigation Confirmation Key Use this key to step in the menu and when working in text NY mode 4 F gt lt a and v are used for stepping left right and up down in NN the menu The navigation key can be programmed the a is by lt default a short cut to the Inbox and v is a short cut to Call contact During a call it is possible to increase decrease the volume by pressing a and v The middle key is for confirmation and in idle mode it is by default a short cut to the main menu Voice mail Key ao Along press on this key gives a quick access to the telephone s 4 Voice mail Sound off Key This key is to silence or mute the telephone It works like the Sound off button on page 30
79. ubstances hazardous to human beings and the environment Never dispose of these items together with unsorted municipal waste household waste In order to protect the environment public collection points have been set up to ensure the correct disposal of old electrical and electronic equipment marked with this symbol To reduce the risk of these substances being released into the environment and to reduce the burden on natural resources it is also possible to participate in Avaya s used equipment return system This system ensures the correct recycling of old equipment as well as the re utilisation of individual components Regulatory Compliance Statements USA and Canada only Portables without Portables with Bluetooth Bluetooth FCC ID BXZDH4 FCC ID BXZDH4BL IC 3724B DH4 IC 3724B DH4BL US 9FVW4NANDH4 US 9FVW4NANDH4 FCC compliance statements This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause
80. umber e More gt View contact Last result Add to contacts Send message e Back 1 System dependent Avaya 3725 DECT Telephone User Guide 05 2010 35 Profiles I Normal example gt lt Name gt Volume Ring signals Internal call gt lt Ring signal gt External call gt lt Ring signal gt Call back gt lt Ring signal gt Message alert lt Ring signal gt Vibrating alert On Off On if silent Key sound Click Tone Silent Answer behaviour Automatically Loudspeaking Add new 36 Avaya 3725 DECT Telephone User Guide 05 2010 Messaging Menu Tree Inbox Message List e View gt e Reply gt Enter text e More gt Delete Forward Call sender Call no in text Save number e Close e More gt Delete Delete all e Back Write new gt Enter Text message Unsent gt Message List e Edit gt e Send gt Enter number e Clear e Back e More gt Delete Delete all e Back Sent gt Message List e View gt e Forward gt Enter text e More gt Delete Call no in text Save number e Close e More gt Delete Delete all e Back Avaya 3725 DECT Telephone User Guide 05 2010 37 My favourites
81. ve the system s coverage area a short beep will sound and the text Searching will appear in the display The out of range beep will be repeated every minute for 30 minutes Itis possible to turn the sound off by pressing the Sound off button see Descriptions on page 20 When re entering the coverage area it can take a couple of minutes before the telephone automatically has registered into the system 80 Avaya 3725 DECT Telephone User Guide 05 2010 Maintenance Maintenance Charge the Battery Place the telephone in the desktop charger or in the rack charger The battery is being charged when the LED on the telephone is steady orange When the battery is fully charged the LED will be green Gl An animated battery icon is also shown in the display indicating charging by starting with its current charge and ending with the full charge A filled Battery icon indicates a fully charged battery Note Only use the prescribed chargers for charging Charge Spare Batteries Spear batteries can be charged with a separate Multiple Battery Charger It can charge six batteries at the same time Replace the Battery If the standby time for the cordless telephone becomes too low the battery should be replaced by a new one Please contact your system administrator or your supplier for information about new batteries Attach the battery as described in the illustration below The battery is easy to replace It is attached inside the b
82. xt in the display indicate functions and settings to which you have access The display normally displays date and time the Owner ID and telephone number The Owner ID can manually be set by the user Avaya 3725 DECT Telephone User Guide 05 2010 23 Figure 3 Example of a display configuration in idle mode 10 45 y 1 2 System Name Owner ID 3 4 Phone number Name Group 5 Figure notes 1 Status bar 4 Scroll bar 2 Header bar 5 Soft key bar 3 Active area The top row Status bar is used for icons which give the user information for signal strength missed call new message phone lock key lock sound off time and battery status This row is always visible in all screens The next row Header bar displays the current date headset connection Bluetooth connection and system connection The next rows Active area are used for information such as profiles the name of the system to which the cordless telephone is connected to A user identity provided from the system and oran Owner ID can also be displayed if configured in the Settings menu This is also the area for pop up text for example missed calls or to confirm an action The bottom row Soft key bar is used for Soft keys which can be used as short cuts for functions in the telephone See Soft keys on page 29 The Scroll bar is placed to the right side of the active area It becomes visible when a menu screen has more than six menu
83. y 1 Select No reply 2 Select Activate and press Soft key OK 3 Enter number to divert to 4 Press Soft key OK To stop diversion select Deactivate and press the confirmation button or the Soft key OK Divert Calls When Busy 1 Select When busy 2 Select Activate and press Soft key OK 3 Enter number to divert to 4 Press Soft key OK To stop diversion select Deactivate and press the confirmation button or the Soft key OK Start a Priority Call An incoming priority call is signalled with a specific tone and the displayed text Priority call The call cannot be muted or declined 1 Select Call services in the menu Calls 2 Select Priority Call 3 Enter number General Purpose Besides the default Call services functions it is possible to define 10 extra system specific codes in PDM or AIWS 60 Avaya 3725 DECT Telephone User Guide 05 2010 Menu Operation Short Cuts Predefined functions can be set as short cuts forthe Soft keys Hot keys alphanumeric keys 0 2 to 9 Navigation keys and the Multi function button It is for example possible to define the Soft key to make a call or as a short cut to send a message Note All procedures described in this guide are based on standard Short Cuts settings This means that your telephone settings can differ from this and e g the Soft key Menu in idle mode is missing 1 Enter the menu by pressing the Menu Soft key or the confirmation button on the Navigation k

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